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Best Western Hotel Eiffel Cambronne, Paris

3.5/5  - basé sur 384 notations.
46, Rue De La Croix Nivert, 75015, Paris, France - See map

The Best Western Hotel Eiffel Cambronne is a sophisticated hotel with its elegance, comfort and charm. In the middle of the 15th Arrondissement, our charming hotel welcomes you day and night for your business or leisure trips. At the Best Western Hotel Eiffel Cambronne, you can take advantage of our exceptional services, a room service facility, a friendly bar, a cozy open fireplace and a winter garden. You will discover our elegant executive suite, and our stylish bedrooms with en-suite bathrooms, telephones and televisions with 14 channels. Our hotel, real heaven of peace and discretion in the heart of the city, will contribute to the success of your stay in Paris. The Best Western Hotel Eiffel Cambronne is also just a ten minute walk from the Eiffel Tower and Place des Invalides-it's location will contribute for a successful holiday. Next to Porte de Versailles Exhibition Center and UNESCO, our hotel provides you easy access to all your business appointments. Enjoy your stay!

Best Western

Hotel Eiffel Cambronne

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 387 guest reviews
NOTE ISSUED
Excellent
89
Very Good
161
Average
84
Poor
33
Terrible
20
REFER TO NOTICE
Business Business
50
Couples Couples
188
Family Family
57
Friends getaway Friends getaway
43
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Close to the Eiffel Tower"

4
16/06/2018

We chose this hotel primarily because it was reasonably priced with good reviews and walking distance to the Eiffel Tower. The hotel was easy to find. I had a single room with a juliet balcony overlooking the back cafe/garden. It was nice to open up in the morning. The room was clean, the bathroom was spotless, hot water was plentiful. Check-in was relatively quick but there was a little mix-up with my room and my friends' room. This was quickly sorted out. You could have a petit dejeuner for 6 euros at the hotel but there is a bakery a little way up the street with great pastries and sandwiches for breakfast. We loved being able to walk to the Eiffel Tower and we did that the first day right off the plane! One note, the gentleman at the front desk was very helpful on our last day when our flight was cancelled and we were a little flustered but we eventually re-booked a flight and headed out of Paris(apologies I cannot remembr his name but many thanks).. Keep in mind this is a budget hotel and you won't be disappointed. I would stay here again.

"Average hotel with some plusses and minuses"

3
22/04/2018

I stayed here during a recent business trip to Paris for four nights. the room was quite small but was clean. the main problem was that the heat was on and the room was quite hot. when I mentioned this to the front desk staff, the response was "there is only one thermostat for the entire hotel and we had some cold days last week..). I had the impression that she was going to investigate whether they could turn off the heat but nothing happened. I ended up having to keep the window open in my room at night in order to have a reasonable temperature in the room. Unfortunately my room faced a busy and noisy street. I did not sleep very well during my stay. the breakfast was adequate and the staff quite attentive. the hotel rate did not include the breakfast however and it was not a particularly good value. I would not recommend this hotel for business travelers.

"Room changed due to group that came, ac not working"

1
07/04/2018

My husband and I stayed at this hotel in March 2018 this year. He had booked a room for a double bed facing the tower. When we checked into our room it was a very small room with twin beds on opposite end of where we had booked. We went and asked the receptionist if there was a mistake and we were told that a group of 15 had arrived and they had moved our room and could not make our bed a double due to all the rooms being full. No further accommodations were or useful information was given. I then asked if a room would be available the next day and she said no, but that they could make our bed into a double with a toper. That night we could not get our ac to work and the street noise was to loud to leave the window open and it was 87 degrees in the room all night. The next day my husband and I left early that morning and came back at 4PM, I asked the same receptionist if our bed had been made into a double but she advised that it had not and were we going out for dinner and it could be done then, we were exhausted and asked when was the earliest it could be done and she advised it could be done right then. We then waited for 40 minutes in the lobby for them to fix the bed. At no time were any apologies made about moving our room or the bed situation. She did pull our booking and said, "yes it does have you listed for a double, but we can not accommodate that now". I was very upset with the entire stay, the condition of the room and the service, not to mention when we did get the AC to work it was very loud and rattled badly.

"Great Hotel and staff."

5
24/03/2018

We stayed here for England vs France for the rugby 6 nations. Overall the Hotel was great personally I would have rated the hotel as 4 stars but the service we got from the receptionist Noa was exceptional so just for that the hotel gets 5 stars from us. The hotel should be proud to have someone working for them who does everything they can for the gussets. Thanks for a great stay if we come to Paris again we will be coming back this hotel.

"you can safely book this hotel"

4
13/03/2018

Very clean , warm and comfortable . Bathroom spotless . Excellent staff and short walk to metro of 150 meters. The rooms to be fair are smaller than perhaps you'd like as is the lounge but all in all a great hotel for the money ideal for a short trip to Paris .

"Noa Was Wonderful..........!!!!!!!!!!"

5
24/02/2018

The Best Western Hotel was located a bit off of the beaten path but the price and especially the staff more than made up for a few extra steps each day. Upon our arrival and throughout our stay we were assisted by Noa.....a wonderful and intelligent young student from the local University. Her assistance and knowledge made our stay in central Paris a memorable experience. Noa gave us the necessary instructions as well as writing out translated notes to give to staff at the nearby subway and train stations. Without her assistance it would have been impossible to have visited Disneyland-Paris as well as a number of other sites and locations which we were able to see thanks to her.

"Great staff and location"

5
24/12/2017

was here for 4 nights back in late november. at check in there was a misunderstanding with my reservation because i booked a room for 3 people but on their system it was only for 2. fortunately we were able to get a cot for our 3rd person. the young lady who checked us in was awesome and very friendly! i forgot her name but she was very welcoming and helpful. the other young lady who worked the morning shifts was awesome too! all the staff that we encountered here spoke english very well. breakfast is 13 euros per person, a little too expensive but hey its paris lol. 15 minute walk to the eiffel tower and several restaurants nearby as well. this hotel will be my first choice when i return to paris. Awesome hotel, merci beacouop!

"Amazing stay, amazing hotel, amazing staff, amazing location..."

5
13/12/2017

I stayed at the hotel for 6 days. From the arrival to the moment i left the hotel, everything was perfect. The staff (specially Anatasia) are amazing. The hotel is small, but very comfy and clean. It is close to a great amount of rotisseries, bakeries, restaurants. Also close to three metro stations. 15 minutes walking distance from the Eiffel Tower. I really recommend this hotel for everyone.

eiffelcambronne, Réceptionniste at Best Western Hotel Eiffel Cambronne, responded to this review
Dear Carol, Thank you very much for your kind comment. The whole team is very happy and feel that you have shared your experience with us, we hope to see you again soon. Kind regards Natalie

"BED BUGS"

1
30/11/2017

This hotel has bed bugs. We had to check out and switch to a different hotel after 2 nights. Filed a report with Best Western Corporate and still have not heard back. Disgusting, do not stay here!!!!!!!!

"Youth Hostel"

1
30/11/2017

Very disappointing. Felt like I was in a Youth Hostel. Tiny room and tiny elevator and terrible air conditioning/heating system. Only saving grace was the two gals at front desk who were terrific. But overall, how in the world does Best Western accept this place as a franchisee?

"Memorable Stay"

4
27/11/2017

We wanted a mid-priced hotel in a convenient, safe, neighborhood location, and that's just what we got. Hotel is a quick 5 minute walk to the Metro. There are two wonderful bakeries within 2 blocks, that are second to none. The pastries are excellent. Plus, salads, sandwiches, and to-go fare. Many cafes and bistros and lots of activity, surround the Metro stop. Staff always greeted us with friendly bonjour and were always available to provide directions and suggestions. Room was clean and quiet with a comfy bed. Though room was compact, we've had smaller in NY. Bathroom was clean with a nice tub. Elevator was teeny, but we never waited long, if at all. If you're looking for a busy tourist area with trendy shops in the center of Paris, this isn't it. It's a cozy, bargain hotel within a short walking distance of all the action. We'd leave in the morning, stop for a cafe and pastry, then hop on the Metro, site seeing all day and into the evening, then return to our cozy hotel, ending with a friendly bon nuit from the night staff.

"Absolutely THE BEST - Best Western Hotel!"

5
16/11/2017

We were forced, by lack of handicap accessibility, to relocate upon our arrival in Paris late last night. Luckily the clerk at that hotel called this Best Western Hotel, and we got settled in about 11pm. Our contact with the desk clerk here was simply FANTASTIC from the first moment, NOA, a very professional, compassionate, cheerful - just plain DELIGHTFUL - young lady, set us at ease & assisted us in many ways. Today we had a very good, reasonably priced breakfast and met the Hotel Manager. He continued the EXCELLENT experience here and made it easier to deal with my mobility within the hotel the next 2 days. ACCESSIBLE hotels (& streets even) are difficult to find each place we have been on this 42 day trip - this hotel has met my needs & made our trip to Paris all we hoped it would be. I would recommend this property to everyone Thank You so very much.

"Memorable Stay"

5
22/10/2017

Returned one week ago from a wonderful trip to Paris! Hotel BW was part of an air/hotel package from Delta. Though not a 5-star hotel on a sophisticated street, I'm rating the property as excellent, since we got just want we needed. A safe, convenient location, at just a 5 minute walk to the Metro. Two wonderful bakeries within 2 blocks. Great cafes and bistros close by. Staff was friendly and very helpful. Room clean and quiet, with comfy bed. We've had smaller rooms in NY. And, so the elevator was small, we never waited long. The price was right and we didn't expect the Ritz. We were happy coming back to our cozy hotel, being greeted by the staff with a warm "bon nuit", following a full day/evening of site seeing.

"Best western Eiffel"

3
02/08/2017

This is a basic hotel. The lift is large enough for two people or one person with a suitcase. The staff was friendly and accommodating. One day the air conditioning wouldn't come on, took several tries at the front desk to get it going. One day there was no hot water and the phone was out most of our stay. The room was comfortable otherwise. Breakfast was available, we did not eat there. The only English speaking tv stations were news channels. English subtitles were not available. The free wifi worked well. Drinks were available from a small bar in the lobby. The hotel was about a twenty minute walk from hop-on-hop-off busses and 10 minutes from the metro.

"Couldn't ask for anymore! "

5
24/07/2017

I stayed here for 3 nights when visiting the city for Lollapalooza and the Tour de France. I couldn't have asked for a better stay and accommodation. Well priced, location was perfect as it was just outside the centre but only about a 10 minute walk from the Eiffel tower. Staff all spoke great English and were very pleasant whenever I had an encounter with them. The room was well sized, the size I'd have expected for a double room, the lift was small but it all added to the "traditional" effect which I think added something different to the stay. I would highly recommend staying here, I know I will certainly be back next year!

"Traveling with Teens"

3
09/07/2017

Decent hotel, not too impressive. We had a cot for our third person. The room was TINY!! It did have a safe and a "coffee maker." Maid service was a bit lacking. Coffee and sugar was not refilled each day. Dirty cups were not removed or replaced. However, by the last day, we were given washcloths which are not common in hotels across Europe. About a 10 minute walk from the closest metro. About 20 min walk to the Eiffel Tower. Streets are filthy, but that's just Paris.

"My stay at the BW Hotel Eiffel Cambronne"

2
05/07/2017

Although listed as a 3 stars hotel, it's far from it. Pictures of the location can be deceiving in true reality. Yes, cleaned & functional though rooms are quite small. We've cut our stay by 1 night, was told that it can be refunded at the end of our stay, though that individual was not around on our checkout date. The representatives pretended not to understand, brushed us off without even an invoice or statement of stay. Though we did booked this via Delta Vacations. BW deferred us to Delta Vacations and vice versa. Geez whiz.

"Great location "

4
04/07/2017

I love the cambronne area and this hotel is ideally located to take advantage of the nearby metro pubs restaurants and bakeries etc. The hotel itself is quaint and great as a crash pad. Rooms are well equipped having a hair dryer, safe, kettle and heating or air con. There is also a small breakfast area, bar and lounge. I did not eat in the hotel but there are plenty of places nearby to enjoy and soak up the atmosphere. A very enjoyable stay.

"walking distance from eiffel"

3
03/07/2017

The hotel close to metro station, Eiffel tower and few restaurants. The the elevator is tiny, the room is small and you can choose room with balcony or room with bathtub. i check both, and in my opinion room with balcony much better, you can have a fresh air.

"Average stay "

3
28/05/2017

8mins walk from the nearest station, this hotel is 15mins walking distance to Eiffel Towel. The elevator of this hotel is very small . The staffs are friendly and welcoming. Room is not bad . That pretty much it.

"A great, low cost, no frills place to stay in Paris"

4
04/05/2017

The good: Great location near the Eiffle tower and only two blocks from the Metro. Very easy to get around Paris from here. In a quite neighborhood with a few local shops and restaurants. Seemed like a safe area. Bed was very comfortable. Bathroom was clean with nice shower. Staff was very friendly and helpful. The not so good: Rooms are small, but not unusual for Europe. The elevator is tiny and slow, but better than stairs. The breakfast is expensive and not included in the price of the room. Bottom Line: I would definitely stay at this hotel again the next time I am in Paris.

"Lovely Location"

5
26/04/2017

This property was in a lovely neighborhood close to everything! Upon our arrival, we were given the surprised of an upgraded room facing the Eiffel Tower! Sophie, the receptionist was very friendly and helpful; she recommended to us a wonderful restaurant 4 minutes away from our hotel with delicious food at an affordable price. We truly enjoyed our stay at this small, but GREAT property with attention to detail and wonderful customer service. Thank you Sophie for all of your help and the staff at the Cambronne. =)

bwcambronne, Directeur général at Best Western Hotel Eiffel Cambronne, responded to this review
Dear Carla, All team joins me in thanking you for your very kind words about our great property. We are so glad that you enjoyed you stay and hope to see you again soon to share good times. Kind regards.

"Home from home, but with a view of the Eiffel Tower"

5
25/04/2017

I knew this hotel would be nice as they emailed me before we left home to tell me everything was ready for us. We arrived in the evening, tired, and were greeted by a pleasant receptionist who assured us that he would be available through the night should we need anything. Our room was quite small, as most rooms in Paris tend to be. It was on the 5th floor, but the lift arrived promptly every time we pressed the button. The beds, carpet, curtains and bathroom were all sparkling clean and we were provided with an electric kettle and two cups, something we find essential. We slept well because the hotel is quiet and in the morning we descended to be greeted by another lovely receptionist, who over the next few days became more of a friend. Anastasia is the name of this lovely woman who took a motherly interest in her two elderly guests, urging us to wrap up warm, providing us with coffee and never insulting us by speaking to us in English, which she could speak fluently. Instead, she waited patiently for our replies, rephrasing her remarks and questions until we understood. I'll never forget her kindness. If you book at this hotel, don't be put off by the appearance from the outside. It's on a slightly run-down street and looks uninspiring, but it's lovely inside. And there's a metro at the end of the street and the Eiffel Tower within easy walking distance.

bwcambronne, Directeur général at Best Western Hotel Eiffel Cambronne, responded to this review
Dear Flobrady, Thank you for taking the time to share your impressions with us. Thank you very much for your comment. Thank you especially to be precise and objective in your comments. We are glad that you enjoyed our hotel and we all hope to see you soon and will be delighted to welcome you again. Kind regards.

"An average hotel"

3
08/04/2017

Stayed here for 3 nights. Check in was polite and quick. Glass of orange juice on arrival was nice. We had a first floor room at the front. The street noise is bearable with the window closed. Air con units in room could do with an upgrade. Our bathroom had bath and shower. Was very clean and of good spec. The only slight issue was the toilet was positioned between bath and wall in a very narrow space. We just about coped, but a larger person would really struggle. The room itself was decent and clean and the bed was comfy. The walls and ceilings are thin and you can hear people above showering and walking around, although it didn't happen late at night. The light of the hotel sign was right outside our window and it does make the room not as dark as some might like but it didn't bother us. The location is very good. Mini supermarket just around the corner. Metro station 5 minute walk. Eiffel tower gardens 15 minute walk. We didn't pay for breakfast as thought it was a bit pricey. There is a boulangerie across the road that is lovely. Fresh, delicious pastries, tea and coffee. Very reasonably priced and you can sit in. Overall for the price this hotel should suit your requirements. We were hardly there as we were exploring everything Paris has to offer. It's such a beautiful city. If your looking for a base camp then this hotel will be good.

bwcambronne, Directeur général at Best Western Hotel Eiffel Cambronne, responded to this review
Hi Richard, We are very pleased that you enyoyed you stay in our hotel. Thank you so much for nice comment and yes, Paris is a very beautiful city. We hope to see you again at Paris. Kind regards.

"Wonderful place and location"

5
03/04/2017

I stayed here for 4 nights, wonderful experience perfect location 4 mins to metro station, 18 mins walk to Eiffel tower where you walk next to lovely restaurants and caffees (no need to worry about going to anywhere as transportation is simple and easy by the help of google maps). Staff were more than perfect at welcoming us and i sent a message before i arrive stating that this is our honeymoon and they immediatly upgraded our room to suite with Eiffel tower view (side view). Prices are reasonable for the given service. Did not try breakfast. Overall i loved my experience here and for sure it will not be my last time staying at this hotel. Here is some real pics

bwcambronne, Directeur général at Best Western Hotel Eiffel Cambronne, responded to this review
Hi Mohammed, Thank you so much for your nice words and all the staff is very happy to read it. Every body here is waiting to welcome you again soon.

""Awful" Cambronne "

2
22/03/2017

Stayed here for 3 nights (currently still here actually) and we wish we didn't. We had read reviews before and knew it wasn't going to be free at, but we thought it says it has a good location and we wouldn't be spending much time in the hotel. We booked through Expedia and paid for breakfast. When we first got there, lady was pleasant, we were on the 6th floor and the lift is so small we couldn't actually fit us 2 people and a bag each. We ended up just walking up instead. The room is small with a small balcony with fake grass. Room was okay until we laid on the bed, two singles pushed together with one double sheet, even though we asked for a double. No main light, just two lamps, so at night and in the morning, it's very dark. The shower was quite good however. The toilet was in a corner, barely any room to move, and right next to a radiator which had been put on full heat, so when sitting, I burnt my arm on it. Breakfast....we knew it was just continental and the first day we went down, we thought it wasn't too bad. (Apart from the one lady who just stares at you and hovers waiting for you to finish so she can clear away). There were croissants, bread, cereals, egg and sausages, yoghurts, fruit and cakes. Then we went down a second day, it was the same loaf of bread and loaf of cake as the day before, so it was stale. The third day, there were no sausages, none of the cereal that my boyfriend had been eating (he's obviously just eaten the last box the day before and they did not replenish), no loaf of bread, and no apple juice. Oh also no plates or cutlery on any of the tables. I had to ask, and then she bought over ONE plate which was dirty, and the other plate and cutlery about 5 minutes later. I ended up eating a croissant on a napkin. Fairly decent Location, about a 15-20 minute walk to the Eiffel Tower and Uber's are always around so we used those quite a lot. They obviously don't have people stay for multiple nights very often as when we checked in and said three nights, the lady looked very happy and shocked at the same time (now we know why!). I wouldn't recommend this hotel, even for the location, and I definitely will not be going 'budget' in the future regardless of how much (or little) time I think we'll spend in the hotel!

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Many thanks for taking time to give your feeling and comments about our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"My Stay during Unesco Mobile learning week"

5
21/03/2017

I choose this hotel cause I of lovely looking photos and the close location to Unesco. Cosy and peaceful hotel. Just what I need after long hours. Rooms are fresh and I just love to have watercooker on my room to make bedtime time. Management and service generally is very kind, professional and welcoming. Next time in Paris. Definately this hotel.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Thank you so much for taking the time to share with us your feeling and your experience about our hotel. We appreciate your loyalty to our brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"They should strip a star from this hotel"

1
15/03/2017

Bad experience, since the get go, rude personnel, old and incredibly small lift, the room was small and moldy, paper thin walls, I could hear snoring of the contiguous room, not to mention that the neon sign was just outside the window. I tried to turn the AC on and a really bad smell filled the room, and it didn't even cooled the room, had to keep a window open which was an annoyance due to the sign just outside, street noise and didn't feel safe. Commodities are non-existent and very uncomfortable bed and pillows. Wouldn't stay here again. The only silver lining is that is close to the Eiffel Tower and attractions. They should strip at least 1 star from this hotel!

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Amazing view from the 7th floor"

4
12/10/2016

We booked 4 nights here and they have great reception staff who are friendly, polite, informative, considerate and very welcoming. We came a a group of 3 friends and have found Paris extremely welcoming, friendly and a wonderful place to visit. The views from the 6th floor stairwell window is fantastic of the Eiffel Tower espically at night when it sparkles on the hour. It can be a great walk to the Eiffel Tower it can take about 20 mins to half hour or even more depending on how many great shops you stop at along the way.The cafes and paritisaries are endless and the staff are so friendly. The internet has been great to be able to keep in touch with family back home especially to be able to use it in your room so you don't have to go to the reception area. The Metro is close and you have a choice of 2. There are alot of Pharmacies so if you need anything there are many to choose from.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Hi, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Never again!"

1
08/09/2016

Had some problems with check in. Took an abnormally long time for her to locate our reservation information (it's a small hotel!) After finding it, she tried to give us a double room and told us check in was 1 PM. However, the print out from our booking (made directly with Best Western, not a third party) stated check in was 12 noon and were booked for a room with 2 single beds. Thankfully I had thought to print it and bring it. After I pointed this out, the receptionist tried to make me feel bad about asking for the room I had booked. Eventually I got it, but I really didn't appreciate her trying to make me feel guilty when it wasn't my mistake. I don't know if it was just the location of our room, but it was incredibly noisy! Doors slamming all hours of the day and night. Made it very difficult to get any sleep. The AC unit was barely functional. In 37 C degree heat, this is a huge factor. I had heat exhaustion the first day I was in Paris, and was unable to cool down with the lackluster AC unit. I kept tripping over the box spring of one of the single beds because it was sticking out further than the other, and I wasn't able to shift it. A digit of the wifi password given by front desk was illegible. I eventually figured it out through trial and error - thankfully it was a number. Because of the receptionists attitude during check in, I didn't feel comfortable asking for help. Same receptionist checked us out the next day. She was still quite rude to us. I don't know if that's just her personality, or she was still angry but it was not professional at all. I would not stay here again, nor would I recommend it to anyone. I expected far better for a Best Western hotel.

"Ok hotel"

3
07/09/2016

The hotel is ok if you are planning of going out and not staying in the room, because it is very small even the elevator can barely fit 3 people, but very convenient when it comes to transportation to visit monuments. Do not use uber around the area because they'll over charge you. Little market for snack I suggest Carrefour express. And if you request airport shuttle "only drop off" no pick up be ready to pay 36 euro cash and have your terminal number ready and leave 3 hrs in advance because you'll not be the only one riding the shuttle he'll have other pick up which they'll take their sweet time and "bonjour" for the traffic!!! Otherwise staff of the hotel are really welcoming except for one guy and the breakfast was ok (because they are not organize). Will I come back to this hotel for the price I paid? (Which was over $100) Nope because it was not worth it...

"Great Area, Sketchy Hotel"

2
05/09/2016

We unfortunately booked 3 nights here. The location was perfect! Outside of location... Issues. For starters the "free" wi-Fi, was not operational. The first night we were told breakfast was included. (It wasn't) @16e per person... Expect horrid coffee, stale croissant, and no service. The elevator up (all rooms are up) only allows for 1 guest at a time. The receptionists greetings varied, some good some bad. Upon leaving we were told we had breakfast 2 days... We had not. Once that dispute was resolved they informed me I in fact was charged at 16euro per person for the putrid excuse for breakfast. We paid, and left. Will not be staying here again. My advice, pay up!

"Very accommodating "

5
02/09/2016

Had to leave a rental die to the filth and they were very accommodating to our needs since we are three people. Other hotels would not even attempt to help us but here they did. Nice clean rooms, good service.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Thank you for taking time to share with us your comment, we hope to see you among us for a new experience

"Clean, comfortable & affordable"

4
01/09/2016

Despite the extreme heat - 38c, in Paris on this day in late Aug, the air-conditioning was up to the job & we had a comfortable night's sleep. The lobby area was pleasantly furnished & there was a breakfast room behind, although we didn't use it, preferring instead to sit outdoors at one of the large brasseries in nearby Place Cambronne. The metro station, Cambronne, is right there.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
The team of BEST WESTERN thank you for your nice comment and wish to see you among us. Feel welcome

"Perfect location "

5
23/08/2016

The hotel is a budget hotel with small rooms and basic amenities.however it is clean and comfortable.the best part of the hotel is its location, if you want to explore Paris like a local, one must stay in the city center.The Arc de Triomphe, Eiffel Tower are all within walking distance from the hotel. City center has cafes all around but In Cambronne one can find cafes serving different cuisines.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
We thank you for sharing with us your experience, sure that all our team are glad to read this. We hope to see you once again in our beautiful city.

"Served its purpose"

3
20/08/2016

The location for this hotel was very good for the Eiffel Tower. It was only a 10 or 15 min walk to the Tower but is a bit out of the way from all the other attractions, however, Cambronne metro station is ony a 5 min walk from the hotel. Staff are friendly and helpful. Our shower sprung a leak on the second day here and after notifying the front desk on the way out for the day, it was fixed by the time we got back. The room itself is quite small but that is the norm for Paris, but it was comfortable for what it was. But this is Paris and you don't spend your time in the hotel when in Paris so for us it was the perfect place to lay our weary heads at night.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
On behalf our team, thank you for taking time to share your comment with us, we hope to see you again among us.

"First time in Paris"

4
15/08/2016

Location was very good as it is about 30min walk to Eiffel Tower. Staff were fantastic and assisted with booking issues. Breakfast was good! Plenty of restaurants in close proximity & found Le Royal Cambronne up the road was one of the best.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Thank you very much for your nice comment. The entireteam joins me in thanking you. We hope to see you as soon as possible.

"Nice friendly and helpful staff. "

4
24/07/2016

Great hotel friendly staff.Polite and hospitable.Air conditioned rooms really appreciated. Good access to Metro just 2 minute walk to Cambronne. Heaps of options for eating in or out. Continental breakfast in hotel 13 euro or express 6 euro. Good access to Eiffel tower by metro or walking if you have time/ energy. Little complication with room on arrival ( terrible odour) but they moved us quickly. Local shops open long hours , groceries round corner open 24 hr. Fruit shop and patisserie just across road.

"Wonderful little gem"

5
23/07/2016

Had a romantic weekend for our Silver Anniversary here. Lovely little hotel which has everything you need. Very inexpensive which only cost us £170 for 2 nights during the euro football competition. The hotel is literally a 10 minute walk to the Eiffel Tower or a couple of stops on the metro. Looking to book again for December to see the Christmas lights and so forth. Very clean and tidy and the staff were very very friendly. The rooms are not huge but just right for what we needed and it was also nice to be able to open the windows fully as it was quite warm and the Paris breeze was wonderful.

"Mid-level accomodations in Paris"

3
13/07/2016

Easter week, 2016. We had 2 rooms, one of which was the top floor (we think it was a remodeled apartment as the toilet, bathtub and shower were all in different rooms). The top floor suite includes a dining table and sitting room with nice rooftop views. Could see Eiffel Tower from staircase window between floors. Drawbacks - about 4 block walk to the Metro, then many stairs in station. After a full day of sight-seeing this was too far to have to walk back. Night staff did not speak English well and seemed a little impatient with my limited French. Pluses - day staff terrific! Great restaurants in neighborhood including two wonderful bakeries right across the street. Once we decided to take taxis instead of the Metro, the location was fine. It was less than 20 Euro to get anywhere in the city from this location.

"Price or Place?"

2
08/07/2016

My friends were recommended this hotel because it is economy priced and was told centrally located (about a 20 min walk from the Eiffel Tower). The room was clean nothing fancy, the double bed was comfy, the body wash was not a cheapy diluted one. They did have face towels with the bath sized towels. They didn't have an ice machine which appears not to be popular at this & the other budget place I stayed in Europe. I constantly asked for ice at the front desk daily which one of the clerks appeared to get disturbed in getting & would put in a small cereal bowl. The elevator was so tiny 3 medium build persons with luggage could barely fit. The surrounding area (the street the hotel was on) was sort of drabby looking.The major problem the room door did not scan my key card several times when I returned I had to go up & down from the room to the front desk to address it which was aggravating. It got to the point they had to take a tool to the door & drill something. My phone didn't work over there & when I asked the front desk if they could make a local call for me the clerk showed resistance.

"They screwed up big time"

1
05/07/2016

We were looking forward to our stay here but were disappointed to find out they had overbooked the hotel. After a long flight from Portland to Amsterdam, then on to Paris, we were very tired and eagerly ready for a shower and some rest. When we got here, we were told that someone had messed up our reservation and would we mind staying at a hotel around the corner. It was about 3 pm so we didn't have much choice and said ok. The other place was pretty trashy and the room was kind of smelly but we had to go with it. If the original hotel would have notified us earlier perhaps we could have done something about it. We were very disappointed in the Best Western.

"Good base to explore Paris for the price"

4
05/07/2016

We stayed here in February 2016 travelling as a couple. Travelling on a budget Hotel Eiffel was the cheapest hotel not too far out of the way and for the money was a great find. After getting dropped off at Porte Maillot from the airport the hotel is about a 30 minute walk. When visiting a city I rarely use public transport as I get to see more of the city by walking. It is about 25 minutes to the Eiffel Tower which at night was a pleasant walk. About 20 minutes to the War Museum, about a 50 minute walk to the Louvre, 30 minute walk to the arc de Triomphe and Champs Elysees. For the people who don't like walking there is a Metro station very close to the hotel so you're never too far away from wherever you want to be! For the hotel itself it is down a quiet side street off the beaten track but easy enough to find. The staff are friendly and polite although when I was checking in they couldn't find my booking even though I produced a print out of it. In the end they gave me us room for our two night stay. The room is very basic but clean and with a TV and decent shower. But again, just what we needed. There is a small bar and eating area in the hotel which we didn't use. The only issue I had was about 1am somewhere unlocked the door and came into our room, after jumping out of bed to confront them a poor man had been given our room which was obviously due to my check in confusion earlier that day :-) All in all a great trip and good hotel and I would stay here again to enjoy the delights of Paris.

"Nice little hotel, located near a metro station"

4
16/06/2016

This small hotel was clean, cozy and especially central to the subway. We spent about 3-4 minutes to walk to the Metro, and with the great system they have in Paris we came us everywhere with this as a starting point. The hotel staff was very helpful and speaks good English, which is a big plus when the French vocabulary extends to good day and good evening. Aircondition worked well and cooled down the room for comfortable sleeping temperature. We did not try the breakfast at the hotel because we were eager to try out French specialties out in the city. But from what we could see there was a little cozy back garden which was the breakfast room, and I guess the food tastes delicious. The elevator in the hotel is very small, barely room for two people and a suitcase, but with only 4-5 storeys it meant not for us. Do not know if it is a typical hotel for families with children and prams, but for us as a couple, this was top notch :)

"A comfy stay in a cold paris"

4
28/05/2016

Stayed here for 03 nights with my 5 year old daughter. Great location and good hotel. Nice comfy and cosy rooms with the warmth that was much needed to save us from the paris cold !!! Helpful staff and perfect location with eiffel tower 1.5 kilometer and metro station 400 metres away. Overall a happy stay.

"Small rooms with no air conditioning"

2
17/05/2016

The hotel is not really in an interesting part of Paris for sightseeing, but is only a five-minute walk from the Cambronne metro station. The rooms are small, which was fine as we weren't spending much time in the room anyway. However, the air conditioner in the room would turn off randomly and didn't seem to be blowing cold air anyway. There was a radiator in the bathroom that couldn't be turned off and made the entire room hot, and opening the window hardly helped. Breakfast at the hotel was an outrageous price (13 euros per person I think) but there was a good spot nearby down the street.

"Family Vacation"

4
21/04/2016

Nice hotel. Only one person at a time on the elevator. Winding staircase, too cumbersome to lug luggage up. Get street view room - nicer. I have inside room and not a good view with a noisy A/C by my room. Rooms were clean and overall would stay here again. Close to subway, restaurants and only 15 minute walk to Eiffel Tower.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Dear Sherry A Thank you so much for your comment. It is a real encouragement to continue our efforts because it shows that we are on the right path. We hope to see you soon.

"New year 2016! :)"

3
17/02/2016

The hotel was okay for the price. Paris is a very expensive city and I think we got a good rate via hotels.com. Location: Walking distance to the Eiffel Tower and train stations. Some restaurants nearby. Rooms: Clean rooms. Good bed. Not so large rooms which is the usual in Europe. Bathroom was clean. We got a room facing the street so you can hear vehicles outside but it didn't bother us so much. I guess we were so tired walking the whole day. Staff: Was okay but not so friendly. I would like to think they can't speak English well. One night we asked for ice and this guy on the reception was making faces at us. So that's why I gave only an average rating. Also they only have a small lift that can only fit 3 people and 1 suitcase. But not a big deal.

"Good location, mostly good accomodations"

3
04/02/2016

The hotel is in a great location. Unfortunately, the busy street outside is very loud and temperature control was difficult in the room. The piping in the bathroom (unable to be regulated) was exceptionally hot--we kept the bathroom door closed to help keep the temperature down. The AC was inoperable and we couldn't open the window due to the noise. It was a good value hotel but sleeping was sometimes difficult.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations about the AC. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

"Very nice "

4
04/02/2016

No other customers at the reception and I got an very warm welcome from the lady at the reception with a little bit of a chat about Paris, hotels and breakfast. The room is small but a step up from the usual Ibis micro-rooms and it still very close to my place of business - a definite plus, and I got a room with a balcony - another plus. The price, for Paris also extremely good. The breakfast is in a relatively small room but with lots of light. The choice is limited but good. I will return

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Thank you so much for your kind comment. We are pleased that our little touches made you happy. We hope to see you again among us

"Customer Service."

5
28/01/2016

After an issue while staying at this hotel in April with students that was out of the control of the management as there was a conference for the usual hotel staff elsewhere in Europe, the hotel management was incredibly kind to make up for any problems! The customer service was fantastic! Management was very generous and kind. Would stay again! Rooms were clean, location was close to metro!

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
On behalf of all the team of BEST WESTERN, I thank you for your nice comment. We hope to see you again in our hotel

"Nice hotel near Eiffel Tower"

3
02/11/2015

The rooms are small but just enough to give you a comfortable stay in the beautiful Paris. It's about 20 minutes walk to Eiffel tower. The receptionists are friendly and helpful. Their elevator is small and accommodates only two person at a time and so you need to take the stairs. The Wi-Fi is working good. We needed an air con during our stay but it wont give enough cool temperature so we ended up just leaving the windows open to let the cool early autumn breeze to our room. They have the basic amenities including a safe. For a traveler who just want to a room for the night and explore Paris during the day this hotel is just right. There are also good restaurants in the area, some of them are even award winning from Trip Advisor. Hopefully after good reviews about their hotel they will not increase their rate just like the other hotels who after getting good reviews from their guests increases their rate.

"Good location if you get a good rate"

3
01/11/2015

The room was adequate, but it was facing the main road (rue de la Croix Nivert) at the front. Ask for a room away from the road if you don't like noise. Another bad point was that someone had been smoking in that room earlier, so the smell was bad. The lift is not easy to get at busy times, so will advise to get a lower floor so you can use the stairs. Breakfast was adequate, although far from very good. Not good if you like a full english, OK for continental (but it is in France, so no complaints!). The internet was a bit poor at times, but always worked.

"Great Location , Lovely Hotel"

5
19/10/2015

Stayed here for 2 nights , location is very central . 15/20 mins of a walk to the Eiffle Tower & 30/40 mins to the Champs Élysées Would stay in this hotel again . Room was lovely , bed was extremely comfortable & had a great nights sleep after all the walking around Paris ! Good selection of nice places to eat and drink within a 5 minute walk of the Hotel . Staff were very friendly and very helpful .

"Great!"

5
24/09/2015

Had a great experience here the last week! Reading other reviews, let me point out a few things first. This is PARIS. If you want sprawling spacious rooms, be prepared to spend A LOT of money. If you want to travel and use your room as a place to sleep/relax, this is a great fit. There was Coffee/Tea makers in the room despite what one reviewer stated. Maybe his was broken. Either way, again, you're in PARIS. Get out and grab an espresso or coffee from one of the multiple restaurants/cafe's in the neighborhood, whyyyy have room coffee?? The bathroom and showers were a perfect fit...if you were into showering with multiple people I can see how its not your thing, but thats none of my business. A/C...well we were there in perfect weather and slept with the windows open so I dont really have an opinion on that. Also, if you ask really nicely try to get a room on the 6th floor. We had a full size walk out balcony (WOW) with views down Croix Nivert all the wall to Invalides. The lift is in fact small, but once again, this isnt the Ritz. Accept the fact that this place is a small boutique hotel in the 15th, far from the glitz and glamor of Champs Elysees. Use the room to sleep and rest up, you are in one of the most beautiful cities in the world, so get out and enjoy Paris! The employees were so wonderful. The Madame in the mornings, the Afternoon and the late night gentlemen were helpful and very kind. They answered all the questions we had and every morning we were greeted with a sincere and warm Bonjour. If you don't have travel arrangements back to CDG at the end of your stay, ask them to book you the "start" shuttle. The driver was early, polite, and accomodating. Last but not least, the boulangerie across the street...Moulin Croix Nivert. Oh. My. God. Eat everything.

"Good location, small room"

3
12/09/2015

We stayed at this Best Western for three nights while attending an England rugby match at the Stade de France. The hotel is located in Cambronne, a short walk from the metro station. It is about 20 minutes' walk from the Eiffel Tower. It was a good location for exploring the city, as everything is easy to access by metro. The night bus also stops near Cambronne station, meaning you could stay out late and not need a taxi. The hotel is quite old, and could do with some modernisation. There was a small lift, which could only really fit a couple of people and was a struggle with luggage. Our room was small, and faced the main road. The bathroom was an OK size, although the shower cubicle was small. The room had air conditioning, which we needed to have on during the Paris heatwave, but it was very noisy, so sleeping was a trade-off between comfort and noise. The breakfast was included in our room rate, and was quite nice. Usual continental items, plus warm scrabbled egg and sausages. If you want a modern hotel with lots of space, this won't suit. But if you want something inexpensive in a reasonable neighbourhood, this Best Western is fine.

"Good Location"

3
21/08/2015

Good location - 10 mins walk to the Eiffel Tower. Rooms are a bit dated and could do with a lick of paint and a carpet clean. The bathroom was a little grubby in places. Shower was fab. The mattress in room 604 needs replacing and there were no Coffee/Tea making facilities. Drop baggage off at hotel before taking car to the car park as is hard work with bags

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
On behalf of our entire team, I am so sorry for not exceeding your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience after the complete renovation of our hotel.

"Good Location & money but not the room size"

4
19/08/2015

Though the room size of Hotels in Europe are small, this one was the smallest of our entire trip. The services were wonderful, staff was good, We even could see Eiffel from our room on 3rd Floor. Reach of the hotel is very good you can walk to Eiffel in 10 min, metro station is 4min distance , right opposite to the hotel is a wonderful bakery for breakfast and it opens at 6 am so for early starters its a good option. They even have local cafe's on the main street in case you want something solid. Overall only the size of the room was a concern rest all amazing.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
On behalf of the BEST WESTERN team, thank you for you comment. We wait for the pleasure to welcom you again.

"Nice Location"

5
01/08/2015

Awesome location, parking garage just around the corner, nice rates perfect for the room, wifi is free always a plus, only a 10 maybe 15 min walk to the Eiffel Tower, Staff is excellent, about to go enjoy breakfast now for only 13€, can't say enough about this place I rarely leave feedback this place deserves more that 5 thanks again

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Thank you so much for your comment. Everyone here is very happy to read it. We hope to welcom you again in our place.

"Good location"

4
20/07/2015

Nice hotel, room was small but clean and tidy. Lift to the room is very small especially when trying to fit in suitcases!! All the staff we spoke to were helpful. Excellent location, approx 5 minute walk to metro station. There are a couple of nice restaurants near by and a lovely bakery across the road from hotel.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
We are all delighted to see you so happy. We hope to see you very soon in our hotel.

"Safe average hotel in Paris "

3
14/07/2015

Average hotel close to the metro. In a safe area with a Great bakery across the road. The nice young man who checked us in was lovely but older man working the night shift was so rude! The reception closes over night and we had to deal with waking him up with the door bell every single time we came back to the room. Not fun. If staying in Paris again I would prefer staying somewhere more central and accessible by foot as well as somewhere luxurious but I recommend this hotel if you're just looking for a reasonably priced hotel close to a metro station.

"Superb!!"

5
22/02/2015

I had an excellent stay in a wonderful Best Western Hotel, so very near to everywhere that I needed to visit - the Eiffel Tower and the Trocadero. The staff were so very friendly, and went out of their way to make me feel welcome.

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Dear Neil, Thank you so much for your kind words. Our primary aim is to satisfy our guest's needs and wishes, and I was very happy to share your satisfaction with the whole team. We do hope to have the pleasure to see you in our hotel in a near future. Best regards. Azeddine

"Not paradise"

2
11/11/2014

The hotel is situated within walking distance of the Eiffel Tower and local cafe's, trains, restaurants and bars all in walking distance. Very accessible to everywhere. The hotel itself was not very pleasant. The room was very noisy even with the window closed, then the temperature on the air conditioning could not be changed. Room was very warm and stuffy, opening the window introduced street noise of traffic and people making it difficult to sleep no matter what. The TV only had 1 English station and the rest were all French, which wasn't very good and made using the hotel room as a rest spot during the day impossible. The room was very small and only enough closet space for 1 person. There was no iron, no ironing board in the room. There was a hairdryer but it wasn't a good hairdryer. The shower was good, and the bathroom a good size. However, it was a sliding door that was only attached at the top of the frame, meaning that the bottom of the door flapped while using the shower. There was no lock on the bathroom door. The room was small meaning you could not walk by each other in the room. If sleep is NOT important to you then this hotel is for you. On checking out the receptionist appeared uninterested in us departing, simple requests like checking if the shuttle bus was arriving on time, or to store our bags until the bus arrived appeared to be a daunting challenge for the young man.

bwcambronne, Gérant at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Dear Eugene, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. A. BENSEBAA Manager

"Outstanding Employees"

5
20/09/2014

This hotel is clean, comfortable, and convenient to the Metro. Our room had a spectacular view of the Eiffel Tower. However, the employees are what make this hotel exemplar. Their knowledge of the city, English language, and all things Paris ensured that our stay was excellent. We highly recommend this hotel!

bwcambronne, Gérant at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Dear KATE, Thank you so much for your kind comment and thank you for your trust

"Best Western Cambronne Eiffel"

5
21/07/2014

Excellent facility; close to metro; walking distance to several museums. Great staff. Good places to eat nearby. Clean but bed was somewhat uncomfortable. Little noise. Friendly and helpful staff. We would stay here again if returning to Paris. Nearest metro is out of order so some walking was required to get to another metro in the area.

bwcambronne, Gérant at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Dear Carol, Nothing can make us happier than your comment. The entire teamthanks you for your kindness and we all hope to see you again

"no a/c"

2
08/06/2014

never really worked, even after they fixed it. this hotel is worth about 50 euros a night. it has very small rooms, but i expected that..no prob..we paid 500 euros for 3 nights..a very poor value for the money. we felt like we were ripped off, the city was very booked and this was a last minute res. i travel all over the world.i am former airline i have stayed at the best and the no so good, this is at the bottom of the list

bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review
Dear guest Thank you for taking time to share you experience at BEST WESTERN EIFFEL CAMBRONNE on Tripadvisor. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.