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Best Western Hotel Saint Martin Bastille, Paris

4.0/5  - basé sur 429 notations.
114 Boulevard Richard Lenoir, 75011, Paris, France - See map
Best Western Saint Martin Bastille - BEST WESTERN Saint Martin Bastille The Best Western Saint Martin Bastille is ideally located in the center of Paris. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located near the Canal Saint-Martin, near the lively Rue Oberkampf, the Best Western Saint Martin Bastille is ideally located in the heart of Paris. Air-conditioned, non-smoking rooms are equipped with a bathtub or shower. They feature a 27-inch HD LCD TV and free Wi-Fi access. The hotel is near many bars, clubs and restaurants. Also nearby are the Le Marais, the Place des Vosges and the Picasso Museum. You can easily walk around in the city or take public transportation in the vicinity of the Best Western Saint Martin Bastille.

Best Western

Hotel Saint Martin Bastille

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 429 guest reviews
NOTE ISSUED
Excellent
115
Very Good
198
Average
66
Poor
28
Terrible
22
REFER TO NOTICE
Business Business
45
Couples Couples
207
Family Family
45
Friends getaway Friends getaway
42
Solo travel Solo travel
33
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The area was great! Hotel not so."

1
03/10/2018

Booked in advance. 320€ for a tiny cramped room for two nites. ($500 cndn!) No breakfast. Dust all over the table. (I have photos). Staff were ok. Evening girl was lovely. I'm an Elite member of Best Western but because I booked thru booking.com got no perks at all. Extremely expensive for what we got. Not up to Best Western standards in my opinion. Area was excellent. After I left (stayed mon, tues nites) prices dropped. Feel like I was taken advantage of.

"A Quirky Hotel"

3
18/09/2018

The standard room here is small and the shower is tiny. The breakfast is adequate within a lovely setting. Check that breakfast is included. The comfort or superior rooms are larger and more suited to two people. The desk staff are great and Oscar is exceptional in customer service and support. The corridors are narrow and the rooms are close to each other and it can get noisey with door slamming and even a modest voice next door so if you are a lousy sleeper go elsewhere. Book comfort or superior if staying here. The location is excellent and is a great launching pad for Paris.

"Noisy, unclean and extremely uncomfortable."

1
14/08/2018

My wife and I went on our Honeymoon in Paris and booked The Best Western Saint Martin Bastille. with our Air Miles . Given the reviews of the hotel and previous stays with Best Western, we had full confidence that our room would be suitable for our needs for our trip to Paris. My wife and I used our air miles to stay at the Best Western Hotel (Location) Paris On July I stayed at your hotel for 1 of 2 nights in Room 105. As I mentioned to your Best hotel reception at the time, the accommodation was unsatisfactory in the following ways: 1)The room was very dusty and dirty. While the bathroom appeared neat, the bathroom was not cleaned properly and was very dirty. (Photo enclosed) 2)The bathroom shower head was faulty and did not work properly(Photo enclosed) 3) The television did not work (Photo enclosed) 4)There were stains on pillows and sheets. (Photo enclosed) 5)The room was extremely noisy. Construction noise and movement in adjoining rooms was very loud. We slept with our clothes on and above the covers. We do realize that the hotel is an older building, but it was the sub-standard level of cleanliness and quality that made our stay uncomfortable and forced us to check out after the first night. We explained to the manager that we were checking out since the room was un-acceptable. The manager did offer to change rooms after hearing our complaints, but given the fact that this was an up-graded room, we chose to book alternative accommodations with another hotel. It was an implied term of our contract with the hotel that the accommodations provided would be of a standard of cleanliness and quality reasonably to be expected from this type hotel chain. This hotel clearly did not meet any of our expectations and we were surprised that the quality was so poor.

"Excellent location and people"

5
12/08/2018

The hotel is 2' walk from Oberkampf metro station, there is an excellent Italian restaurant just across the street and twice a week there is a marketplace in front of the hotel. You can find fresh fruits and vegetables there. There are also bakery and super market very close. I went running by the canal, amazing view. Les Marais the famous district, is very close on foot. The hotel is excellent, only my bed mattress was too hard, didn't enjoy sleeping very much

"Noisy and not comfortable"

2
01/07/2018

The hotel is not situated in a convenient location. The neighborhood can get noisy and you can hear everything in your room. The staff and the room are ok. There's a tendency for the staff to insist on you speaking French. Breakfast is provided, but the variety and quality is just so-so.

"very good hotel"

4
30/06/2018

very well situated, walking distance from marais and also republique. centre pompidou is also walkable, the rooms are nice refurbished. the elevator is very small. the staff is friendly and helpful. a good choice for paris

"Not Like the Pictured Room"

2
11/06/2018

There might be a sunny room that faces something other than a dark alley in this very small hotel, but a small, dark alley with graffiti on the walls was our view. While the bed was comfortable, there was a problem with condensation from the AC leaking from the bathroom ceiling. We found the window to the dark alley open for “ ventilation” but it provided none. The person to fix the problem arrived as we were preparing to depart after a 4 day stay. There are also no washcloths available at this hotel. In the US this hotel would probably receive 1 star.

"Hassle"

3
26/05/2018

Upon arriving, we were not given the room we booked at hotels.com. We saw the room is smaller and has no view, unlike the one we booked. Went to downstairs to report it. They sent us to another room. Next day morning we were told that we need to pay 15 euros per day because we are staying in comfort room, but paid for standard room. I looked at my booking confirmation and hotels.com pics. Found that I did book standard room, but the pic was a comfort room. At this point, I just wanted to close the matter. Paid 15 euros per day, and stayed at the comfort room. Not sure whose responsibility it is to upload the correct pics of the rooms, but to me it was hell of a hassle. Nobody wants to deal with this when they're on vacation. After returning home, I called hotels.com. They offered me a voucher. Other that this, hotel is located in a nice area. They have breakfast. Bed was not good. We had to put two blankets under us. Nothing much to say. Simple, clean hotel with nice and friendly staff. Grocery and pharmacy nearby. Few restaurants, cafe too. Location is very convenient. Two stations very nearby as well. This is good value for money. However, I wish I did not have to deal with all the problems, and had booked a better hotel.

"Value for money, great location"

5
01/05/2018

Republique area , fantastic 3 star hotel in a great location. Comfortable twin comfort room, clean tidy, cute room. Tea coffee maker in room a bonus as was having a bath in the bathroom as well as a shower.The reception staff are so friendly and helpful. 10 min walk to Republique metro which is an easy commute into central Paris. The breakfast cave in basement is quaint, breakfast provided is the perfect way to start the day. Having a lift in hotel in central Paris is a bonus. Plenty of cafes, bistros, supermarkets, boulangeries very close. Straight across the road is a twice weekly big market on a Tuesday, Friday mornings. A small lounge area in hotel reception offers a bar service. We lived like Parisians away from full on touristy areas but close to everywhere we wanted to visit. A taxi ride into central Paris average cost €12 - 15. Marais district a 15 min walk away, Canal Saint Martin 10 min walk. This hotel offers value for money in a great location to visit all Paris attractions. Will definitely stay here again when next in Paris.

"Great location, helpful staff, great value "

4
19/03/2018

Quiet place with clean, comfy beds. Easy access to subway and bus lines. Great neighborhood to walk to a lot of restaurants and bakeries. Reception folks are friendly, helpful, speak English, and overall the rooms feel cozy and welcoming. Some cons: shower was a pain, a half pane of glass and no curtain left a lot of the bathroom wet. Rooms are clean but bare bones. You're asked to leave the key when you leave, which was weird and unnecessary but worked out fine. And the elevator was barely big enough to fit two standing adults, with only a very narrow stairway as an alternative.

"Great value for the money"

4
04/03/2018

Located in the Oberkampf neighborhood between the Bastille and Republique squares, Best Western Saint Martin Bastille offers an affordable foothold in a less well-known part of the city. Our room was a bit more spacious than what can be expected in Paris, with an extra large bed as an option. We just spent the weekend in town and found the customer service and overall comfort to be quite good for the money.

"Great Christmas Getaway"

4
28/12/2017

Partner and I had Christmas in Paris in this little hotel in a quieter part of Paris but still close enough to all the sights, restaurants, local markets and cafes (we walk a lot). Room was spacious to Paris standards with a good sized bathroom with shower over bath. Had breakfast each day in breakfast room in the basement of the hotel - good quality items and a lovely setting with friendly service. Front-of-house staff friendly and helpful, some speak English better than others but hey, we are in Paris! Overall would stay here again.

"Great location, decent price"

4
19/12/2017

This hotel is handy for the metro or for walking into interesting areas.One morning we had an issue with the neighbours playing really loud music so I called down to reception and they sorted it quickly. Reasonable price.

"Good Hotel"

4
11/11/2017

Staff in the hotel are really nice, the bedroom was tidy and of an average size. However, the lift was very small to fit 2 people and it is worst when you carry lugage. On average it was a good room for the price.

"Good location, clean, lovely rooms, interior and exterior."

4
17/10/2017

Lovely modern size room, great size. Beautiful interior in room and outside of room, and lovely exterior. Convenient location for metro. All round very good. I would rate this 5 stars, however it did not come with items that it said in my room confirmation. I booked a superior room which is a larger room which comes with a bathrobe and a welcome gift (I booked very early in advance, hence why I believe I got this as a special offer). I thought this was a lovely touch as I was visiting for my honeymoon, but I never got the bathrobe and welcome gift and still paid the same rate. I did not feel the need to mention as this should have been in the room when we arrived, and getting the items later would defeat the point, so I chose to live without them as they weren't there in the first place. However, the hotel was lovely, and also very clean. We had a cleaner clean our room every day and we stayed from Thursday to Monday. I will definitely be using the Best Western Saint Martin Bastille again if I choose to come to back to Paris, it's just a small shame that there was no welcome gift and bathrobe/bathrobes.

"Sam should not be meeting the public at the front desk - Absolutely appalling hotel clerk."

1
13/09/2017

My wife and I traveled through Europe this past July 2017. We stayed at the Best Western Saint Martin Bastille from July 8-July 12. There were several small issues with the hotel, but I will only speak about the one that matters most. When we arrived, the host at the front desk was kind and explained everything to us (I don't recall his name). After we finished checking in, he reminded us to visit the lower floor for breakfast in the morning. So we did. I had a piece of toast, some egg, and a coffee. My wife didn't have much more than that as well. The following day, we had the same. On the third day, I was speaking with "Sam" at the front desk and somehow, I don't exactly recall how, the matter of breakfast came up. I do remember that I had mentioned that the breakfast room on the lower floor was very nice. During this conversation, I learned that breakfast was not included with our room. No sooner than the moment that I began to say that I thought that there must have been some misunderstanding, Sam literally began a verbal assault on me about how it is in the contract and that the contract is binding. He said this over and over again. Frankly, I had no idea what he was talking about. I simply wanted to try to understand why the breakfast was not included. Sam was very agitated, loud, and continued on his tirade about how the contract was binding. All the while, not giving me a chance to speak. I was appalled. I was so appalled at his behaviour that I had to walk away and went up to our room and explained what had just transpired to my wife. We decided that if breakfast wasn't included, then we would simply pay for it being that there must have been a misunderstanding. End of story. When we came back down later that day, there was another gentlemen sitting at the front desk with Sam. I approached this gentleman and began to ask him about restaurants in the area. At this same moment, Sam began to talk over the gentleman and brought up the contract issue again. I couldn't believe it. As a result, I looked at Sam and asked him not to speak to me. I finished my conversation with the other gentleman and began to leave the hotel when Sam blurted out loud, "Have a bad day!" Let me just say this...my wife and I are frequent travellers. Never, in all our travels, has anyone in the hospitality industry purposefully and intentionally done such a thing. Sam does not belong in the hospitality industry. And that a hotel that would employ such a person is not worthy of anyone's patronage. As far as I am concerned, Best Western should give us our money back for the breakfast and provide us with an apology.

"Good stay for the price"

4
05/09/2017

Stayed at this hotel for 3 nights recently. Room was clean which is what we primarily cared about. Room was small and so was the shower. My wife and I are average size people and could barely move around within the shower, but we made it work. Room has air conditioning and a window to a weird little area that was painted with a mural. For a place to sleep and shower, the room and hotel served it's purpose without digging a huge hole in our wallets. We used the extra cash to enjoy the city. Hotel staff was very friendly and tried their best to speak English. It's located in a good area to find places to eat/go out for drinks (except on Sundays when a lot of places seem to be closed for dinner/drinks). Would recommend depending on what you need.

"If it ain't broke, don't fix it!"

3
21/08/2017

A couple of years ago, I stayed at a hostel in the same area. I thought, this time I'll pay a little more for a better place in the same area. There in lies my mistake. The hostel had a huge private bathroom and bigger rooms. This place really isn't worth the money. It's not a Best Western. It's just an old crappy hotel with a fresh coat of paint. The bathroom had a slight fecal smell like they needed to replace the wax ring at the toilet base. The staff was ok. The area is less touristy than most places. It's near the metro, restaurants, markets and bakeries. There's a laundromat nearby. It's a half hour walk to Gare de Lyon (depending on how much luggage you have). We're off to Barcelona now after a half hour walk.

"Nice boutique hotel!!"

4
19/08/2017

A nice boutique hotel!! Room was small but nice. They have a nice restaurant downstairs but didn't see anyone dining there. Very close to metro and bus station. City centre is close - hardly 5-7 stops for most places. Supermarket and cafes nearby. However, the neighbourhood is not much lively. My suggestion is leave on the morning and come back late as not much to do for tourists around the hotel.

"Good stay "

4
18/08/2017

Hotel was clean and comfortable and the front desk very friendly. Bit further out than we usually stay but the walking helped burn off the gorgeous rich French food! The area is quite diverse with lovely restaurants and cafes juxtapositioned (is that a word) with the winos but I guess that is city living. Good value for the room size.

"great location fantastic staff"

4
19/07/2017

We stayed for two nights last weekend. Our room was small but clean, the shower was very small, fine for myself and partner but larger people would struggle. We didn't have breakfast, the room was cleaned on our first day. The fruit of house staff were lovely very helpful throughout our stay. Providing thugs like an iron on request, printing boarding passes and keeping our luggage after checkout for us. The location is great, easy to navigate to and from the airport on public transport and just a short walk from the metro station. lots to do in the area in terms of cafes and restaurants. very happy would stay again.

"Lovely Hotel "

5
14/07/2017

The hotel reception were very friendly. Rooms were very clean & lovely decor. Bathroom was a good size. There was a variety for Breakfast, it was served in the basement which was felt like a cellar with a nice atmosphere. All the staff we met were friendly & helpful. Good location with many bars & restaurants. Not too far from the main attraction. Would come to this hotel again.

"Smelly, broken shower, poor management"

1
30/06/2017

Long story short, my room smelled like mildew (making me wonder about water damage) and the bathroom had a shower leak that management refused to fix. This place is a cheap pension with a new paint job, not up to the standards of even the most basic Best Western in the US.

"Good Hotel"

5
03/06/2017

We had a pleasant stay.The hotel is small but nice the staff is ever helpful . The room and bathroom was neat and clean. The breakfast was not lavish but we had hot eggs with hot crossiants juice coffee / tea and accompaniments like cheese fruit jams honey etc. The area is quiet but within walking distance of the Republique square with restaurants and small stores along the way.

"Great location, adequate and small rooms"

5
30/05/2017

Very happy with our choice to stay here (we found it based on using miles and dollars to pay for the room). Front desk was very friendly and helpful (even loaning us a personal umbrella one day). Tuesday/Saturday Popincourt Market in the middle of Richard Lenoir is a treat. Our top floor front room was just fine if a bit small, and the shower a little awkward to use. The hotel is clean, well cared-for, quiet, and within easy walking and public transport access. Several very good restaurants in the neighborhood, and easy access to public laundromat nearby. Highly recommended.

"good hotel"

4
16/05/2017

Very good location - near to the Oberkampf subway, quiet zone, many stores and restaurants, ok for walking by step (near is Republique and Place des Vosges - 6 min). Nice staff. The room was small, every day was cleaned. Don't have toothpaste and the hairdryer did not work properly. The breakfast was good: omelette, boiled egg, jams, coffee, juices, cheese, bacon, cereals, yogurt, dehydrated fruits, very good bread with seeds. Request credit card as a guarantee for your stay.

"Cute, Lovely Staff"

5
03/05/2017

The hotel is small but clean. The staff is very kind and helpful. The amenities are new. The wifi is iffy - altho I couldn't tell if it was just my American phone rejecting the European network... It's in a great location. Restaurants and Patisseries super close. Metro a block away. Pretty quiet. Highly recommend for the value!

"Birthday in Paris"

4
02/04/2017

Me and my husband spent 3 nights in this hotel in Paris. Our stay was very good from start to finish. Nothing was too much trouble for the staff of the hotel. The room was on the 5th floor and even though it was quite small it was always clean and the bathroom was also clean and tidy. The price was more than reasonable and we can't really fault anything about the stay. The breakfast buffet was very complete and had a great variety. Great little hotel!

"Friendly, cheap hotel in a good location - highly recommended!"

5
29/03/2017

I stayed for a night Sunday/Monday with the intention of using the hotel as a base from which to explore Paris on foot. It's really well located, not too far from either Gare du Nord, the Marais or the central Paris sights like the Louvre. In fact I didn't need to use the Metro at all during my stay which was a nice bonus - everywhere I wanted to go, including the left bank, was within walking distance. Staff were incredibly friendly and extremely helpful in all regards - thank you so much for making a brief stay so easy! The room itself was small but clean and well appointed with a petite but functional en suite. Breakfast was pretty decent and fairly priced - I really liked the 'express' option which presented particularly excellent value. No minibar which suited me fine but could be an issue for others. I'd highly recommend this hotel as a budget option for a Parisian minibreak!

"Excellent visit"

5
01/03/2017

We loved our stay here. The hotel room was very special with a mural on the wall. Lovely area with young bars and restaurants. The male receptionist as very chatty and helpful. Great English. We found our way easily to the city.

"Great little hotel."

4
14/01/2017

Great little hotel at a pretty good price. We are a family of 4 that stayed recently in January. Wanted a family room but it was taken so gave us two room side by side, which worked. Rooms are a little on the small side, but very clean and recently redecorated. Beds are comfortable and the free wifi was good. No mini bar/ fridge, which didn't bother us. Breakfast was good. Hotel is In a reasonable location, could walk most places and has two metro stations close by. Staff were incredibly friendly and very helpful. Would happily recommend this hotel and for the same price stay here again.

"Good little hotel"

3
01/12/2016

I booked at Saint Martin Bastille because I was looking for a hotel in the Marais area, and I found a low price at Best Western. It was a good choice. The hotel is small and well located close to the Marais. Metro is like 7mn walk away, the bus stop is closer. And the bus number 96, can take you directly to the major Paris attractions. The room was comfortable and clean and the bathroom of decent size but there are no bathroom amenities. Just soap and shampoo. Our room was at the second floor and on the street side, so we could hear the outside noises. The personnel is very helpful and polite. The breakfast has a correct selection of eggs, French pastries and cakes, cold cuts, juices, coffee... It's a good budget basic clean hotel.

"Hotel withdrew"

1
26/11/2016

I talked with the hotel staff about booking a room 4 months prior to the reservation date at a discount rate. 10 days later, when the payment was made (still 3,5months before the reservation date), the hotel staff asked me to pay extra for the room when there were still several other rooms available. This is straight extortion and deserves condemnation. AVOID AT ALL COSTS!

"lovely convenient hotel"

5
20/09/2016

Nice personal size hotel, very close Metro and great walks. Nice room, great bathroom, we had a view over the front facing a park that becomes a fantastic marketplace twice a week. The wifi did not work in our room, but it did in the lobby. Very personable manager, helpful in every way. skip the breakfast and have your petit dejeuner at the corner cafe..the elevator is good. We ordered a shuttle to the airport and it was worth it as dragging bags up and down the Metro stairs is a chore (unless your younger)..

Manager75011, Responsable relations clients at BEST WESTERN Saint Martin Bastille, responded to this review
Dear Martha H, Thank you for taking the time to write these few lines. Your comments are important to us because they allow us to improve and always offer a better service to our guests. Cordially.

"Nice stay"

4
18/09/2016

I stayed two nights at this hotel and was very satisfied with the experience. I would recommend this hotel to people who do not need to be near the main tourist attractions, as it is about 30 minutes away by Metro to the Louvre or the Eiffel Tower. I have been to Paris on several occasions and I chose to explore a more local scene, so this location was great for me. If you have been to Paris before and don't mind being a little away from the main tourist attractions, the 11th arrondissement is closer to the Bastille and Republique areas. First time visitors to Paris may be better situated closer to the action, which is in the 1, 2, or 5th arrondissements. The room was very clean and the staff very pleasant. I requested a room facing the boulevard and my request was granted. The windows were well insulated and there was not outside noise when the windows were closed. The room was the usual Paris petite but as a solo traveler it was perfectly suitable for my needs. There was plenty of room for a dresser, two chairs, and a wardrobe. There was also room for a luggage rack. The bed was fairly comfortable (although it was two twin beds pushed together and I felt like I was slightly sinking in between the two beds in the middle of the night). I liked the rustic tiled floor and the nice big french windows. I did not like the handheld shower. The shower head would not stay up and it is very awkward to shower holding the shower hose the entire time. Other reviewers mentioned that the hotel does not provide toiletries, so I brought my own shampoo and conditioner. They only provide a liquid soap that it's supposed to serve as body soap and hair shampoo. I chose to bring my own. There is a tea kettle in the room and they provide a couple of tea packs. I wish they had provided a complimentary bottle of water on arrival because the weather was very warm. I did not eat breakfast at the hotel because there are many places to eat nearby, but the hotel breakfast prices were comparable to the nearby restaurants if you want to eat breakfast inhouse. The area is very lively with cafes, bars, restaurants, shops, and grocery stores. There is easy access to a couple of nearby Metro stations. I had a very comfortable stay at this Best Western. I would not hesitate to return next time.

Manager75011, Responsable relations clients at BEST WESTERN Saint Martin Bastille, responded to this review
Dear Sara R I'm glad to hear you had a pleasant stay in our hotel and Paris. Your comments are judicious and it certainly will help us improve the quality of our services. Hope to see you again in our hotel. Cordially.

"good hotel on an excellent location"

4
24/07/2016

Good location, good bed ( a bit squeaky if you do some sport in it...but perfect to sleep in ), excellent service from the personell. free Wifi, free airco, The room is a bit small. I don't know how breakfast is because we didn't have breakfast there. If i give a rate on schale from 1 to 10 then it is a 7. The elevator is small so if you have problems with small spaces ask for a room in lower floor.

"Fabulous find"

5
23/07/2016

Had a great stay at this hotel for 3 nights. As I had heard hotels in Paris were quite small I was prepared to feel cramped when I checked in, but I was met with a happy surprise. The room is of a very decent size, enough for two people and you can walk around a bit. Size of the bathroom is good, air con and wifi was fantastic and there was very little noise (if any) in the evenings. Breakfast is worth the money and is delicious. Service was fantastic, the room price was great value for money and the hotel is a 2 minute walk from Oberkampf (metro) where you can stay on the same line to most of the main attractions in Paris.

"Comfortable hotel well situated."

4
10/07/2016

Comfortable friendly hotel between Republique and Bastille. Easy Metro connection to Eurostar. Many good places near by to eat. Good sized room and bathroom. We would have liked a fridge in the room. The Wifi was slow.

"Fantastic, pleasant surprise"

5
04/07/2016

Stayed Best Western Saint Martin Bastille for 3 days in early July in Rm 10. Overall I liked everything about this hotel from welcoming and helpful staff to delicious breakfast that kept me going till afternoon. The room was a pleasant surprise as I heard rooms are very small in Paris. It was average size room with comfy bed, great air conditioning and bathroom had a bath as well as shower. It was close to train lines (like 3 minutes and 5 minutes walk). Lots of cafes, bakeries etc around too. There is also a market across the road from Hotel on Friday. Would definitely go back and highly recommend hotel. On another note...I also highly recommend getting a hop on hop off bus pass to see Paris.

"Overall, good quality"

4
31/05/2016

The best thing about this hotel is the staff. The man I believe to be the owner, Mike, was extremely helpful. He locked up our bags for us since we arrived around 9 a.m. and check-in is not until 3 p.m., he arranged a shuttle to the airport which was very reasonable priced, and he spoke perfect English. Hotel specifics: We requested and paid for the larger room and I am glad we did. I think that our room was a decent size for Paris - it had a desk with chair, a luggage rack, a large closet with shelves and two nightstand tables. There were not any toiletries in the room (one container which was a catchall and looked like hand soap or shampoo). This wasn't an issue for me, but my boyfriend uses the what the hotel provides, so take note and come prepared. We were on the top floor and if you can get it, I would request it. There is a skylight, so the other floors do not have this and as a result, are quite dark. The elevator can only fit one person with luggage, but at least there is an elevator. My boyfriend LOVED the breakfast (croissants, eggs, meats and cheese, juices, coffee). Another noteworthy item is this place is only a block or two to the Oberkampf metro station... SUPER convenient. As another reviewer said, great budget hotel. It's no Hilton, it's a budget hotel, but you also are not paying Hilton prices, so it is great for what you get.

"Week in Paris"

4
26/05/2016

Absolutely wonderful staff. Excellent location (skirting the Le Marais area and 100 metres from the Oberkampf metro). Good value. If I have to list a negative it would be the small size of the room...but I guess that's not unusual in Paris.

"Lovely little hotel in a very convenient location"

4
23/04/2016

We stayed at this hotel for 3 nights early this month. It's very near to the Oberkampf metro station. Metro is the best way to commute in Paris, so that was a big us. The staff was very courteous and we got great help in terms of where to visit, when to visit, how to visit, etc. They had a good buffet breakfast as well. And it was fun walking in the beautiful streets around the hotel.

"Very good hotel"

5
17/04/2016

Nice hotel, close to metro. It was very quiet at night although we stayed there over the weekend and it was full. Room was clean and large enough, with everything required (including tea and coffee). Very friendly staff. We arrived earlier than check-in hours but we could leave our bags and go for a walk and come back later to check-in at any time we wanted.

"Very good"

5
20/03/2016

very nice location, nice area, very polite staff, some issue with bathroom doors (water leaking) but very good overall. would recommend again, go for higher floor facing backwards for quiet side, plenty of shops

"3 Day Romatic adventure in Paris"

3
26/02/2016

We booked a 3 day 2 night visit to Paris and we loved every minute of it. The hotel was located in a good neighborhood and a very short walk away from the Metro station which made it perfect for us when we had to go out for a tour, for food or groceries or transportation back to the train station at the end of our visit. The standard room was okay for our short stay but if we were there longer it would not have suited us. The shower is so small you cant maneuver in it so that made it difficult at times but we managed. The room was too small so we declined cleaning service due to our short stay. The highlight of our stay was interacting with each hotel staff member for they were genuinely courteous and helpful to us and every guest when made the other things okay in the end.

"Convenient comfortable friendly hotel"

4
19/02/2016

Warm and friendly staff who provided useful information about off-the-beaten track places to visit. Room was comfortable and had the feel of Provence. The lift was a little claustrophobic (suitable for 2 people only). Breakfast was your typical continental fare, fresh croissants, pain au chocolat etc, fruit, cereals, cheeses, meat and eggs. The metro was a short distance away, making the hotel ideally placed for visiting any area of Paris.

"Good budget hotel in heart of Paris"

4
07/02/2016

I stayed here for 1 night during my stay in Paris. This was my first visit to Paris and I was very excited. The location of this hotel is excellent and not far away from tourist points of interest. I got a good room, very clean and fresh towels and linens. The room had Tea and coffee facilities and also a good wifi connection. Bathroom was a bit compact but clean. The Staff are very helpful and speak good English. We were unable to check in before 2pm as the rooms were full last night hence roamed around streets of Paris for good 4 hours and it was again a great experience. Lots of food joints nearby and hence again quite liked it. https://www.tripadvisor.in/ShowUserReviews-g187147-d549963-r304072312-BEST_WESTERN_Saint_Martin_Bastille-Paris_Ile_de_France.html#

"Charming, Convenient, Comfortable AND a Great Breakfast"

5
11/01/2016

The quality of this hotel was a delightful surprise: Good sized rooms, very helpful staff, comfortable beds, quiet and convenient to so much of Paris, including a great boulangerie around the corner! We stayed in this hotel 5 nights in December and loved it. Nicholas prepared a fresh breakfast each morning with care and creativity that showed in the delicious results.

"Great location, VERY friendly and helpful staff"

5
17/11/2015

The room was great and the staff was even better. They were very helpful and looked up bus schedules for us and let us print our boarding passes. Everything about this hotel was great! Very cozy accommodation in a great restaurant and bar location.

"Great value, good location "

4
30/10/2015

Having stayed in the Marais area before we were looking for a hotel in this area. While small (welcome to Paris) has a chic feel and the frontdesk staff were welcoming and helpful. The room cost us NZ$135 so very reasonable. There is a bar/restaurant next door which is very authentic and serves great food. Plenty of grocery stores etc within easy walk as well as the Metro (Chemin Vert) handy. Easy 5min walk to Place Voges which has great shopping and cafes all around it. If arriving at CDG just order a private shuttle service (Intershuttle) will cost €55 for 2 or more way easier and cheaper than anything else.

"Easy-going comfortable hotel in central Paris"

4
28/10/2015

Easy-going comfortable hotel in central Paris. Very friendly staff and comfortable beds and bath. Shower could have been better, but worked. Breakfast in the cellar was delicious and very cosy. Lively street scene, but nothing really noisy at night.

"Excellent small hotel in the core of Paris"

5
24/10/2015

I booked with a site called MyRoomIn where you can chose not only your hotel, but also your specific room. I got room 505 (on the backside). You can see pictures of the room you want to book and verify it has all you need (coffee machine, decoration, TV, view, ....). Nice room, very quite and cosy. As I book through MyRoomIn, I got a welcome snack in my room and a welcome letter from the hotel manager. It is always pleasant to be welcome. Nice continental breakfast.

"Excellent stay"

5
28/09/2015

Had a very comfortable stay in this hotel. The rooms were clean. The towels and bed sheets were crisp white- you will feel very much at ease. Most of all the front desk was friendly and helpful. As for location, this hotel is within 5 minute walk to the oberkampf station. It is very accessible. You can get to most attractions within 20 mins (taking 2 trains). Restaurants, convenience stores are also within 10 minute walking distance. This hotel is highly recommended!

"Convenient!"

5
24/09/2015

Don't expect much from this hotel in terms of amenities. I'm not sure why some reviews mentioned that there wasn't any wifi but we definitely had access to it. The room is quite small though, but I heard from friends that this is normal in Paris.. In fact, they stayed in budget hotels that were much smaller. It's a 3 star hotel, but I find it extremely convenient plus the staff are friendly. Of course, some aren't very fluent in English but they will try their best to assist you. You need not worry if it would be hard to catch a cab to the airport or TGV. The hotel is open 24 hours so the staff can help you make the call to the cab company. Just give them half an hour or more in advance so that they can make the arrangements for you. It's close to a metro station and if you time your stay wisely, there is a market just right in front. Weekend is a flea market & on Tuesdays it is a morning market selling fresh fruits, vege, meat, ham, cheese, etc. There are cafés, bakery & pharmacy just a few doors away or at a block just behind. If your expectation is just to have a place to sleep and shower, this hotel is good enough. For the ladies, they have a hairdryer so you don't have to bring your own.

"Worst choice of my life"

1
13/09/2015

Think again before booking a room from here. Nothing is OK other than location. There was no Wi-Fi at the hotel. So think once more. Having no Internet costed us so much time and money. We could not search for train/plane tickets for the rest of our journey, we could not plan our daily trip, we could not communicate with family etc. I would never ever book a room from this hotel if I knew they do not have Wi-Fi, but they lied to us. Staff speaks only little English and they does not know much about the city or transportation. They want to help but they could not. Although we have booked a comfort room, they gave us a room with a low ceiling on the top floor. We felt compressed in the tiny room. Window was also tiny, not how it looks in the pictures. We could find no authorized person to complain. The lift is so small that 2 people cannot get in with their bags. It is also very old and does not feel safe. And all the other things...

"Good budget hotel"

3
27/08/2015

I stayed here for three nights as a Birthday treat. I had never been to Paris before so I was very excited . This hotel is in an excellent location for all the tourist points of interest . We are a twin room , very clean , towels changed everyday also bed was linen was changed on night two. Bathroom had good shower , bath robes and slippers plus usual bits and pieces. Tea and coffee facilities in room ,good free air con also free wifi and safe . We did have breakfast on one occasion which was an extra charge , cold meats, cheese fresh fruit, breads etc Staff are very helpful and speak good English, We also left are cases at hotel as we had to check out by 11 on our last day but our Eurostar train was not until 18.00 hours that evening , saved taking them with us all day , it's only 15 minutes to station which was excellent . Would defiantly recommend this hotel and hopefully i will return again .

"St Martin Bastille Best Western"

5
07/08/2015

We were not disappointed in our stay at the St Martin Bastille. The staff were extremely friendly and helpful. Our room, though small, was comfortable and clean. The bathroom was modern and well appointed. There are great sidewalk cafes close by for breakfast or late night stops. The metro stop is close by giving you access to all the city. We would certainly recommend this hotel.

"Short but sweet visit"

4
21/07/2015

The rooms were clean and comfortable. Thank you to Xavier and the other friendly and professional staff. Wifi worked without a hitch. Bonus if you're there on a Friday as there's a farmer's market just across the road.

"Best Western Saint Martin Bastille, Paris, France"

4
30/06/2015

We stayed in this hotel for 4 days and found that the hotel is very convenient located close to the subway. It is also within walking to distance to Notre Dame. The rooms are tiny but clean. Free wifi was offered but it broke down one day. The reception personnel was very helpful except one gentleman who was really rude. The only complaint that I have is that they tend to serve French speaking customers first even though we are first in line. The lobby was going through some renovation, therefore, there was no where to sit. The elevator is so small that only 2 pieces of luggage can fit in it. My room was facing a brick wall.

"Small but friendly hotel"

3
27/06/2015

Note this hotel is close to the Oberkampf stop on the Metro- we mistakenly got off at Richard Lenoir- which is a bit of a trek although through a nice enough park. Also- the name has changed yet again, as we thought it was called St Louis, but the receptionist assured us it was the right place. There was decorating work taking place, so the small reception area and stairs smelled strongly of paint- though I'm sure this work will now be finished. The staff were always friendly and helpful, arranging an airport transfer for us when we left. The hotel is small, and the lift tiny! Our room was small but well equipped and with a surprising and welcome amount of storage. The cake was on the hospitality tray was really good- just wish we had a piece each! The bed was comfy and we slept well although there was no view from the window being at the back made the room quiet. We didn't have breakfast, but there are lots of cafes around and even a good market just across the road which gave the location a local rather than tourist identity which we liked. Recommend for couples and short term stay, but not for families or those with mobility problems, as it is so small.

"small and friendly"

4
24/06/2015

A bit of a surprise, entering the hotel and standing half within a building site (reception and breakfast areas currently undergoing construction), but the welcome was exceptionally friendly. The...

"Short Stay in Paris at Best Western,Saint Martin, Bastille"

4
22/06/2015

The hotel was very clean overall. The front lobby was going through renovation, therefore, there was no place to sit. Wi-Fi was available free but it broke down for 1 day. Our room was very small and we couldn't even open our suitcase unless we put it on the bed. Other than that, it was very clean and the bed was comfortable. Michel Hamizi at the front desk was very friendly and helpful. Our stay only got spoiled when another gentleman at the front desk when Michel was off. He was rude and extremely unfriendly. He should never work at the front desk. The location is very close to the metro and grocery store. There were lots of very reasonable priced restaurants and cafes around.

"Good value hotel in Paris"

5
09/05/2015

Stayed 4 nights at BW Saint Martin Bastille. Good value. Nice clean and quiet room. Elevator access. Breakfast buffet included scrambled eggs and sausage and was tasty. Staff was friendly and accommodating. Fluent in English. Metro close by.

"Good value in Paris."

4
08/05/2015

Good value in Paris. Easy access to metro to connect to central city and sights. Open air market in front of hotel on Wednesday mornings. Very clean rooms and 100% cotton absorbent towels. Bed a bit soft to our liking but comfortable. Helpful and caring staff.

"Luxury standard and service for low cost"

5
03/02/2015

The standard of the hotel was really good... Very friendly people working there.. The room was nice and very clean.... We can only give our best recomodations....The location was very central and with 2 minutes walk to the nearest metro it could not be better. Even the breakfast was fine compared to the normal type of breakfast that you get on a 3 star hotel in Paris thank you for everything!!!!

"Great location for the T-F-SU market"

5
11/01/2015

Small, comfortable hotel directly in front of the market location (fabulous market), with lovely, helpful staff who all made us feel very welcome. Xavier helped us with restaurant reservations, calling taxis, and the delightful breakfast server was most agreeable.

"Fantastic, everything that was needed"

5
02/11/2014

Ideal for a city break, location v central & lovely hotel. Ideal for a city break, location v central & lovely hotel. Ideal for a city break, location v central & lovely hotel. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.. Ideal for a city break, location v central & lovely hotel.

"Hotel Majestic"

4
19/10/2014

Good and economical to stay in Paris- Good locality easy access to metro rail and within 20 mins can reach all major tourist spots. People who are first time visitors can really opt this heritage hotel

"a very nice hotel downtown cosmopolite Paris"

5
17/10/2014

Friendly staff for this hotel with a real style, much different from typicial hotel; rooms wiith stone floors are wide and give the feeling to be in an ancient place; you do not feel as if you were in an hotel but more like a real Parisian.

"standard room"

2
27/09/2014

The standard rooms look like single rooms. They are extremeley small. So is the bathroom. The door of the shower does not close properly. Only Franch chanels on TV. There is only one elevator for 2 people.

"Excellant hotel for value and location"

5
23/09/2014

The hotel itself is small as many are in Paris, it was well kept, quiet and the staff were lovely. The bed (king size for them) was actually about queen size, but that's big for Paris. Everything is very small but if you expect that it's not a problem. The hotel is very close to the Oberkampf subway station, therefore very accessible to anywhere in Paris. There is a great fresh food market across the street that goes two times a week and the local restaurant/cafes are decently priced and easy to walk to.