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Nell Hotel & Suites, BW Premier Collection, Paris

60 rue richer, 75009, Paris, France - See on a map
The Nell Hotel & Suites, BW Premier Collection is ideally located in the center of Paris. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Ideally located in the 9th arrondissement of Paris, the Nell Hotel & Suites, BW Premier Collection® welcomes you to the intimacy of a private mansion. This unique setting contains 17 apartments and studios designed by Patrick Jouin, available to you for stays of a night, a week or a month. Welcome to the Nell Hotel & Suites, BW Premier Collection®, combining the luxury of a pied-a-terre with the carefully designed decor and comfort of a 4 Star service.

BW Premier Collection

Nell Hotel & Suites




Hotel advantages

  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

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Certificate of Excellence 2020
based on 369 guest reviews
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Sleep Quality

"Amazing hotel"

User 02/04/2020

Well we loved our stay at Nell. Beautiful suites and great location close to many different metro lines. Great passageway very close by, Passage Verdeau. Nice walk up to Montmartre and Sacre Coeur. Nice boulangerie across the street, Julien, with delicious croissants and baguettes! Staff was very friendly and very helpful. We will definitely stay here when we return to Paris.

"Very nice hotel suites"

MCourtemanche, Canada 22/02/2020

Started with the personalized welcome by the reception staff we felt very welcome. We got an early check in before noon. Thanks. They came up to the suite appartement for the settling in. The appartement on 3 floor was newly renovated. Living / dining room is spacious and well furnished. Cleaning was well done every day The location is very very good. You are close to Opera and with easy access to any place in Paris by walking or transport. My only remark is Nell Hotel & Suites need to decide if they are an suite hotel or appartement hotel. The kitchen is very minimally equipped - and at the same time they supply it with minibar stuff that take all the place!! Very hazardous to properly cook. So either one or the other! I will return if I don't want to cook at home but not as an appartement.

Maud Pfluger, Propriétaire at Residence NELL, responded to this review
Thank you very much for having taken the time to share this feedback with us following your recent visit. I had the pleasure of sharing your kind words with our teams who were delighted to know the contributed to the succes of your Parisiant stay. We have also taken good note of your remark regarding our kitchen equipment and thank you for this feedback. Hoping to have the pleasure of welcoming you back to Residence NELL for a future visit. Most sincerely, Maud P. - Rooms Division Manager

"Merci, Nell Suites!"

User 05/12/2019

Strongly recommend Nell. The location was excellent, the staff was kind and accommodating, the room was comfortable, clean and quiet...even the breakfast was excellent. We already miss the pain au chocolat! A great spot for exploring Paris.

"9th arrondissement"

marg567, Eaglemont 29/08/2019

Nell hotel &Suites in the 9th arrondissement great location to experience the real Paris. The hotel has spacious rooms, with a small kitchenette, a lovely way to start the day with breakfast from the local bakery. Nearby you have a fantastic bakery, cheese shop, chocolate shop and plenty of local restaurants. Close by easy access to trains and an easy walk to the opera house.

NELL09, Responsable réception at Residence NELL, responded to this review
Dear Peter O, Thank you very much for your review. Indeed our location is the best one can find, in the middle of lively district 9 of Paris with plenty of cafes, bakery, etc. We hope to see you again soon. Best regards, Christian

"Great locations, fantastic staff, breakfast in bed "

angie_ariya, Boston, Massachusetts 20/08/2019

We stayed at Nell Hotel & Suites last week, the room was perfect for our family, clean, a lot of space and quite, the staff was very helpful and friendly. They made our stay more enjoyable, breakfast in bed was amazing, multiple choices to choose daily. Locations is great, surrounding with bar and restaurants, easy access to metro and walk around.We would definitely go back again soon.

NELL09, Responsable réception at Residence NELL, responded to this review
Dear angie_ariya, Thanks you very much for your great review ! We are happy that you enjoyed your stay in our residence, which is indeed perfect for families or even couples. We can't wait to have you back with us ! Kind regards, Christian

"Lovely stay"

User 19/08/2019

A short 2 night stay -- 2 adults and 2 children. We had a lovely stay at the apartment. Would be happy to stay here again. Extra notes: Central location. Staff were very nice. Bed was comfortable and the design of the apartment was charming. Bed and airconditioning were good.

NELL09, Responsable réception at Nell Hotel & Suites, responded to this review
Dear Ofer S, Thank you so much for your review. We were happy to have you with us and can't wait to welcome you again next time in Paris. Best regards, Christian

"The Breakfast, Location, and Staff"

gkt1, Berkeley, California 28/07/2019

Two words: The Breakfast! That was a slice of heaven to start each day. Croissants, smoothies, jams, baguettes, milk, coffee, delivered to our room each day in a wooden crate. Yeah, we gained weight after four days of that, but who cares. It was soooooo delicious. Beyond that, a great, clean hotel ideally located by metro stops and tons of nice eateries, from kebab shops to an alleyway of cafes and seafood grill. Shout out to the nice staff, especially Constantin for making us feel so welcome!

HotelDeNELL, Responsable relations clients at Nell Hotel & Suites, responded to this review
Dear Gkt1, We thank you so much for reviewing your last experience at Nell Hotel & Suites. We are so happy to read that your enjoyed our tasty breakfast, our fresh baguettes and pastries are coming every morning to satisfy you ! Indeed, Nell Hotel & Suites is perfectly located nearby metro and good restaurants. We are looking forward to welcome you ! Warm regards, Denis

"We loved it!"

vbroun76, Lyon, France 07/07/2019

We recently spent 1 week at Nell Hotel and Suites and would stay there again. We had a 1 bedroom suite on the 5th floor which had a little balcony. It was very well appointed, large bathroom, (especially for Paris!), very stylish, loved the furniture, could not fault it! Very clean. We loved our basket breakfast brought to our room each day. It really felt like our little home. The staff were always friendly and helpful. Very close to 2 metro lines, so many bistros, cafes and restaurants at its feet. Great location.

HotelDeNELL, Responsable relations clients at Nell Hotel & Suites, responded to this review
Dear vbroun76, We would like to thank you for taking the time to write such a nice feedback from your last experience with us ! Our main purpose is to make you feel like home, with spacious bedroom appartment, fresh breakfast and friendly staff. We are looking forward to welcoming you soon ! Warm regards, Denis

"Fantastic stay"

ckunaratnam, Melbourne, Australia 04/07/2019

Great stay for a week in Paris, booked via Luxury Escapes. Location was close to sights and 3 metro lines. Surrounded by great restaurants, cafes and gourmet shops. Apartment had everything needed and breakfast provided was plentiful. Christian, at the Front desk, was especially helpful with suggestions and friendly.

HotelDeNELL, Responsable relations clients at Nell Hotel & Suites, responded to this review
Dear Ckunaratnam, Thank you for reviewing your last experience at Nell Hotel & Suites, I am delighted to read such a nice feedback ! As you said, our location is perfect for a nice diner or a glass of wine on a beautiful parisian terasse. I am glad to read this feedback about our staff, make sure this compliment has been communicated. Warm regards, Adrien


PMR61, Kew, Australia 30/05/2019

Stayed here for 3 nights through Luxury Escapes. Lovely self contained apartment in a great location - 15min walk to Galleries Lafayette - Christian on the front desk was amazingly helpful booking outings at the Lido, Louvre, organizing chauffeurs giving local recommendations. Will definitely stay here again when next in Paris.

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear PMR61, A real pleasure to have met your expectations !!! We'll hare your review with the teams ! Many thanks for your support, Best Regards, Arnaud Valary

"Great Appartment Type Hotel in a Superb Location"

jjmhenderson, Mornington, Australia 20/05/2019

Stayed for 4 nights booked through Luxury Escapes Australia. Read previous reviews and we not disappointed. Our suite was very spacious for European standards including a kitchenette lounge area, a separate bedroom and huge bathroom. The area the hotel was in was very convenient, surrounded by many restaurants, coffee shops, bars etc and only a 10 minute walk to the Metro. A breakfast hamper was supplied to the room each morning which was a great kick start to the day. Christian at the front desk was particularly helpful in recommending restaraunts, explaining the Metro system and just generally answering our countless questions.

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear Jimhenderson, We have just re-think and re organised the all breakfast, and are very happy you are mentioning it! kind regards, Baudouin Roucher

"Best way to Stay in Paris"

hossanleong, Singapore, Singapore 12/05/2019

We had a lovely time at Nell Hotel & Suites. The Staff at front desk were ALL Super. We were upgraded to a one bedroom suite. AND I totally recommend that if you wanna book here. The bed was extremely comfortable and I don't normally sleep well when I travel. But I slept like a baby here. the kitchenette is great, we made hot breakfasts on top of the brekkie we ordered from the hotel. TOTALLY STAY HERE!

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear Hossanleong, What great news, we will share with the team! Hope to seeing you again soon, kind regards, Baudouin

"Great place to stay"

354LindaF, Geelong, Australia 30/03/2019

We stayed for 15 nights in March. We really enjoyed our holiday and part of this was because at the end of each day we had a lovely apartment to return to. We had a separate bedroom and living area with a comfortable couch and a table with four chairs. There were two TVs. The bathroom was fine with a walk in shower with a large shower head. Plenty of large fluffy towels were available. In the living area was a small kitchen but it had everything we needed; plates, glasses, cutlery, pots. The staff at the desk, Antoine, Christian and Sophie were all very helpful. The area is busy with lots of places to eat nearby. Public transport is very close for both buses and the Metro, so there is no problem getting to all the tourist attractions in Paris. We recommend Nell Hotel and Suites to people visiting Paris.

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear 354LindaF, What a pleasure to read a such satisfaction for a 2 weeks stay ! We'll share it with teams to still encourage to keep and increase quality. See you next year?! ;-) Many thanks to you for your trust choosing Nell Hotel & Suites and for this support. Best Regards, Arnaud

"Very sweet surprise and am RETURNING in July!"

Deborah G, Greenville, South Carolina 07/03/2019

I was at the Nell Suites in January...small but exceptionally clean rooms...there were 4 ladies in the room...we were out and about to market so we were really gone all day....I knew I was going to share the pull out sleeper sofa and share with my daughter and wondered just how that would be...I had read on Trip Advisor that the sleeper sofa was very comfortable...I will was the most comfortable sleeper sofa I have ever experienced....a very nice little kitchenette was perfect for the 4 of us...there was a small table with 4 chairs in our room....the bathroom has a real walk in shower...a nice big shower head...we needed extra towels since there were 4 of us in the room and had no trouble getting the front desk to always provide more...this place is so convenient ... I have already booked 2 suites for July as I am bringing my family back along with my husband....if you need a suite with plenty of room, a cute neighborhood with lots of places to eat quickly then you should definitely consider this hotel!..the staff at the front desk were most helpful in making dinner reservations and Sopie was most helpful in making my return reservations for July.

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear Deborah G, Thank you for the great review! We are looking forward to welcoming you back in july! kind regards, Baudouin Roucher & Arnaud Valary

"Your own little Paris apartment"

User 24/01/2019

I stayed with the Nell Suites in January, and loved the experience. I was there for market and was gone most of the day, and then to come back to something that felt like my own little French apartment with a balcony was perfect. The neighborhood is so cute - go eat at Beau&Fort right across the street and the chocolate shop is also adorable. The staff was very accommodating. Thanks again!

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear Paularallis, So very happy to read you! This is the spirit of our hotel, a parisian home away from home :) kind regards, Baudouin Roucher & Arnaud Valary

"Small but nice clean hotel rooms."

User 13/01/2019

Small but nice clean hotel rooms. The bigger room 602 I believe did not have a sofa-bed. The smaller room 601 did. Having 4 kids and 2 adults we would have preferred the bigger room to have the sofa-bed.Also, do not rely on hotel staff top call your cab for the airport. Do it yourself, or explicitly tell the personnel to make it for n people.. They ordered a standard size car which would not fit 6 people (albeit 4 of them are 13 and under). And it was ordered the night before so we get the surprise on the morning of our flight when the cab came to pick us up.Also confirm with staff on daily use of room confectionery because we were surprised to see charges for them. They were not big but we never used the confectionery in the room.

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear Nomad, Thank you for taking the time to share your experience We are very sorry about ordring the wring size taxi, nor our usual standards.. Also staff should have offered to put in an extra bed in 602, which has plenty of space to do so We hope you keep good memories of your stay with us kind regards, Baudouin Roucher & Arnaud Valary

"cant trust"

User 03/01/2019

sorry for the care less management even though i have complain about the service but no action taken it is not acceptable that the place for accommodating two guest is bigger than the place for four guest

CMhotelsandresorts, Directeur général at Nell Hotel & Suites, responded to this review
Dear Sir, for our readers, we would like to clarify a few points: We received your first complaint about the location of the hotel that did not suit you. You wanted to be near the eiffel tower, but unfortunately our hotel is not.pretty easy to spot on all reservation channels. We offered you to cancel without penalty so you could book a hotel next to the eiffel tower, but you did not take that option and chose to stay with us instead. So we showed you other rooms in the hotel, including a junior suite on the top floor, but you chose instead to not change room. We are very sorry you did not enjoy your stay with us, and we hope you will find what you are looking for in a hotel near the eiffel tower, kind regards, Arnaud Valary & Baudouin Roucher

"Best Location!!"

K6502NTdanielab, Redland City, Australia 27/11/2018

We spent 4 nights here. The location was fantastic. Walking distance to the Lauvre, shopping, transport and in the middle of plenty of restaurants and bars. The hotel is what I would call "boutique". The apartment was roomy and had everything you need to be self reliant. Staff were very helpful and all spoke English. Deffinately will revisit when next in Paris!

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Daniela, Great, we are looking forward to welcome you back! Safe returns, Baudouin Roucher & Arnaud Valary

"Comfort in Paris"

rods47, Sydney, Australia 28/10/2018

We spent 4 days in the Nell apartments at the end of a month in France and we loved it!! The hotel/apartments is located in a very lively location in the 9th Arr't at the edge of Montmartre. There are lots of shops, bars, brasseries and so on either next door or within a very short stroll. In spite of being at the intersection of two busy streets inside the apartment (on the first floor in our case) was eerily quiet, day or night. Our apartment consisted of a bedroom of adequate size, and sitting/dining room with a small kitchen and a bathroom. Very adequate in size and facilities and fittings. The apartments are air-conditioned. We didn't do any cooking but there are facilities in the kitchen if you are of a mind to challenge the Paris foodie scene. We couldn't resist the temptations at street level! The breakfast you order the night before is delivered to your room at the appointed time together with a happy "bonjour!" We could not speak more highly of this little gem, a haven in a busy city. The stay was made all the more enjoyable by the staff, one being on duty at the tiny "front desk" at all times. Merci beaucoup Diana, Christian et Antoine!!

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Rod S, thank for your great comment! glad you enjoyed your appartment and paris to the fullest! safe return home! baudouin roucher & arnaud valary

"Attentive staff, nice hotel in a convenient location"

RobJau, Hong Kong 24/10/2018

The staff at the hotel are very accommodating, it is rather small in terms of number of rooms so seemed that generally just one person on duty, but this didn't impact on service. Rooms are spacious, clean and well appointed. Location is very convenient but that of course depends on what you want to do in Paris, nothing is far away anyway. Lots of dining options nearby and supermarkets if you want to get provisions for your stay. Whilst there are cooking facilities you do have to pay for everything in the mini-bar, including a coffee. The hotel is close to cross roads and cafes, whilst the windows have double glazing, depending on your sensitivity to noise you'd best ask for a higher floor. All in all a very good quality hotel, in a nice part of Paris that offers value for money, I will stay again.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Robjau, thank you for your message we are located right in the heart of paris so indeed nothing is far away :-) kind regards, Baudouin !roucher & Arnaud Valary


briangH6354VO, Newcastle upon Tyne, United Kingdom 12/09/2018

Fantastic staff, well appointed suites, magnificent location. Couldn't ask for anything more on our recent trip to Paris. Although hotel is literally surrounded by cafes the glazing is so good we didn't hear a thing. Close to Grand Boulevards Metro, 10mins to Louvre, Notre Dame, Eifel Tower on the train. Perfect

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Brian, Thank you for the great review could not be more reprensentative of our location :-) kind regards, Baudouin Roucher & Arnaud valary

"traveling with kids"

16gina, South Pasadena, California 30/08/2018

We really enjoyed our stay at the Nell Hotel & Suites, and had a lovely suite. Traveling with children is not easy, but our kids enjoyed our stay as much as we did. The convenience of a kitchenette was a plus! Antoine, our concierge, was a pleasure to deal with, he was so accommodating as well as the rest of the staff. We traveled during spring break in April and love the area of Sacré-Coeur. The area has much to offer, great restaurants, and a wonderful chocolate shop across the street. We'll be back, Nell Hotel!

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear 16gina, Thank you for the great review that we will definetely share with the team and antoine especially! kind regards, Baudouin Roucher & Arnaud Valary

"This Hotel Is Fabulous"

User 27/08/2018

This is a boutique hotel in a fabulous area of Paris. The staff and the ambience of the hotel sets it apart from all of the other hotels. Their staff is superb and their breakfast in the morning serves cakes from one of the best bakers in Paris. Do not miss this hotel.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear SandeCa, What a pleasure to read a such satisfaction that we'll share with teams ! Croissant, pain au chocolats, bread, are coming top fresh just form the baker in front the Nell & Suites, every morning ! Chez Julien ! See you soon ! Best Regards, Arnaud Valary

"Great place to stay"

66JVR2018, Perth, Australia 31/07/2018

My husband and I stayed at the Nell Hotel and Suites a couple of weeks ago without any complaint. The rooms were very spacious and clean. The breakfast was really nice and simple (fresh croissants - yum!). The kitchen was very handy with a nice sized fridge. Staff were wonderful - Dorgi and Antoine - very helpful and would alway go out of their way to assist us with our holiday planning. I would certainly recommend the Nell Hotel and Suites, Paris.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear 66JVR2018, Antoine & Dorji will appreciate your support and I am very happy that the teams met your expectations ! We remind on your entire disposal for any other assistance you may require, or another stay by NELL Suites, NELL Hotel or even in French Alps ! Best regards, Arnaud Valary

"Very pleasant stay!"

User 29/07/2018

We stayed one night and really enjoyed the renovated room and the breakfast served in the room as there is no restaurant. Of particular notice is the first class service offered by the personnel onsite. They made everything possible to make our stay enjoyable, had excellent advice for touristic visits and restaurant options. Thank you again

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Luca R, I directly share your comment with teams who will be happy to have your support as happy to have met your expectations ! Many thanks ! Best regards, Arnaud Valary

"Great stay"

ELI S, DALLAS 17/07/2018

I'll start with the staff who is very friendly and helpful with any question or request. It is an apartment hotel so no amenities like gym or hotel restaurant . We were 2 adult s and 3 kids so were given 2 connected apartments. Each has 1 bedroom, living room with sofa that could be opened for bed and a small kitchen. All was beautifully modern and very wisely designed. Overall very roomy and comfortable especially for Paris. A good fit for families. I know it is considered to still as center location in Paris but it is a bit of a walk / drive/ metro ride To most center attractions. I would say about 20-30 minuets. Overall we had a great stay and I would highly recommend!

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Eli, Thank you for your kind words and very happy you enjoyed your stay with us Team very happy for the recognition :) kind regards, Arnaud Valary & Baudouin Roucher

"Amazing "

debbie1962, victoria australia 28/06/2018

Stayed on a luxury escape paid 4 nights but did not arrive until early 1 st morning had a lovely breakfast awaiting us easy to check it had a bedroom lounge and bathroom which was perfect for us Breakfast was lovely great mini kitchen mircorwave available great location staff very helpful and friendly gave us great advise where to eat and what tours to take loved our stay would highly recommend

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Debbie1962, We were very happy to have you with us! Spread the word to your friends in Australia! baudouin

"Great apartment "

25lindab2000, Sydney, Australia 25/06/2018

Our apartment was spacious with four French large windows that open out to the lively street of Paris below. Quiet when shut. Loved the extra space with lounge/dining and kitchenette although we didn't use. Beautifully decorated. Extremely charming boutique hotel. Comfortable bed and fluffy pillows. Great spot walking distance to Louvre and centre of town. Didn't receive b/fast a couple of mornings as no card left however this didn't spoil our stay. Staff spoke English. Was recommended by staff dinner at the Nell Hotel around the corner which was delicious French cuisine. We enjoyed our stay.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear 25lindab2000, What a pleasure to read those lines! We are truly sorry you missed a couple of breakfast and will have a look onto that kind regards, Baudouin Roucher & Arnaud Valary

"A wonderful oasis within the heart of Paris"

visit_Saint_Louis, St. Louis 22/06/2018

Staff could not be more attentive, polite, cheery and forgiving of their (not-always-altogether) American tourist guests! Room appointments were appreciated (chocolates, fragrance, fine bottles of water daily, etc.). A calm center not only while in your room but the adjacent restaurant (Regalade) was a delight... again, excellent service and wonderful food. When one of us was a bit under the weather one day, an attendant brought up honey and more bottled water to help a sore throat (room had hot water pot for tea and coffee). Easy access to Metro (2 blocks away) and restaurants/shopping. Located next to the Conservatoire of Dramatic Arts and Ste. Cecile church, which delicate bells atop its roof chimed the hours and quarter-hours. A very nice experience. Door staff were helpful, friendly, and accommodating. Be aware that other than the bottled water, all room provisions (snacks, tea, coffee, etc) are, like other hotel room provisions, subject to your purchasing them.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Vist Saint Louis, Thank you for the great review! We hope to see you again some day! kind regards, Baudouin

"Elite status worthless"

roomNine, New York City, New York 16/04/2018

This is a mom and pop hotel with limited staff. As a elite member of SPG, Hilton, and Marriott I expected similar service level but it was more like a Rick Steve's mom and pop hotel. There was no offer for upgrades, late check out, and early check in. I had to wait more than 3 hours for a room. When I mentioned my Diamond status with Best Western, they treated me as some cheap customer just getting points for free stays. I could of care less about the points but expected better service. Also, the sole hotel told us these independently owned so they can do whatever they want which effectively made the BW elite status worthless. Now 2 out of the 3 hotel personnel that was there tried their best, it was just one person and there just was enough cleaning staff or empowerment to do their job. It is a small hotel trying to be a elite hotel. The Tibetian guys was the best. I must say though the last hotel rep gave is eye rolls and treated us as the same as the the government metro. worker. Also, the rude rep went on to lecture us about booking through a third party not to them directly which justified withholding their services. It was by the way more expensive to book directly with them although it was claimed to be a good price. They also forgot to clean our room 2 out of the 4 days of stay. We only tried this hotel since most hotels in Paris do not allow more than 3 people in a room. This hotel has a little suite with a sofa bed that could fit 4 people. In hindsight I should of gotten joining rooms at the larger hotels and get the elite status benefits

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear RoomNine, What a pity to read a such disapointement, we are really not used to it, so I took care personnaly to follow up and answer. Such guest comment is a gift for an hotelier, to still improve and verify the process. Of course a 17 suites independant hotel as nothing comparable with Hilton, Marriott Stawood Propeties ( that we do know because we also manage a 5* SPG Hotel) and guest expectactions cannot be the same. However, your Diamond status should be treated with egal equivalence and you should have you added values. But, as per Best Western agreement, complimentary stays have to be on classical room and no added values...not our rules...and it is the same by SPG...we both know it. However, even if complimentary stays are on these basis, we directly gave you a junior suite which you describe so well : one bedroom, one salon, one sofa bed, even one kitchen. You had been upgadred even if it is not required by Best Western, and we were happy to do it because, as soon as we have avalabilities, we always upgrade guests ! Room cleaned twice in four days, fully cleaned, yes, but daily, rubsih, wriockery and towels on the floor are changed. Following your usefull remark, I'll again repeat the process to avoid any doubt. Dorji is great, teh rest of the team too, many thanks for him! We will congratulate him. Therefore, just check with Best Western ou SPG, in complimentary stay, added values are not applied, even if we did it with the upgrade. Deeply sorry to do not have met your expectations, we will be attentive. Very best regards, Arnaud Valary

"Overall Nice Hotel and a good choice for families. "

User 08/04/2018

This was our second trip to Paris. To avoid needing to get a second hotel room we opted for the Family suite at the Nell. The Hotel was clean and safe. No major complaints. Be prepared to walk farther or spend twice as much for Uber's and Taxis. I wish we were a little closer to the center of Paris like last visit but it was manageable. The area around the Nell can be very very noisy with people, cars and motorcycles late into the night. With the windows closed you don't hear any of it though. The problem is the AC did not work in our room. We tried to get the hotel to look at it with no success during our three days. I think it wasn't turned on yet for the season and we were just being blown off. Being early April opening the windows until the room cooled off enough to sleep worked. I would have been miserable it it was summer. We would probably stay at the Nell again.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear RedSoxDavid, Thank you for your feedback What a pity you felt far away from the center as we are right in the middle of Paris.. only 2 km from the Louvres..(20 min walk), In my opinion you experienced a lack of information from front desk, and i will have a look into that. What a pity also for aircon as wel, as we only need a simple switch to go from Hot to cold - knowing that our fresh rooms in the summer are a great advantage often praised by our tripadvissor readers Do not hesitate to send me an email directly at for your next reservation with us kind regards, Arnaud Valary & Baudouin Roucher

"Good value for multiple people"

foodieinthecity83, Chicago, Illinois 07/02/2018

If you've been to Paris before or are traveling with odd numbers like we were (3 adults and 1 child), then this is a great option. It's not overly expensive like most Paris options and offers the benefit of an apartment-style stay. Although Nell is a bit off-the-beaten path and doesn't offer the type of services you'd get at a 4 or 5 star hotel, it is clean, comfortable, and has a very friendly front-desk staff. Noise and light were a bit of a problem in our room, but we just slept with a sound machine on to help smooth out the night. Hotel management should make note, however, that 2 or 3 of our balcony doors were extremely difficult to shut and are in need of repair (and this was noted on our feedback form). All this to say, we'd consider staying again.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
We are so grateful to you for taking out your precious time to give us such realistic reviews for our hotel. You very true about all the things you have mentioned above. And we did take your reviews seriously and repaired the doors. But we are really sorry that you had gone through it. We thank you again on the behalf of whole our team and hope to see you soon. Arnaud Valary & Baudouin Roucher

"Good choice if you've been to Paris before"

Cincytravelqueen, Cincinnati, Ohio 11/12/2017

Loved our stay here. It's a very small apartment-style hotel which translates into a small staff (just one person at the tiny front desk in tiny lobby) so perhaps not great if it's your first trip to Paris and want to visit the famous sites like Louvre, etc. though just 15 minute taxi ride away. But close to other sites like Montmartre and the wonderful foodie street, Rue des Martyrs. The apartment kitchen was luxe. The separate bedroom is one quiet courtyard side so easy to sleep. Livng room has sleeper sofa, kitchen table and is over noisier street side. If you're noise-sensitive, ask for a higher floor when you book. If you want 4-5 star hotel, try their sister, Hotel Nell, just a few blocks away. Good value for the money.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Guest, Thank you for taking the time to review your stay We are indeed only 15 minutes walk to the Louvres, the utlimate center point of Paris, but in a less touristic environement than in front of the Louvres itself! kind regards, Arnaud Valary & Baudouin Roucher

"Highly recommended"

User 05/12/2017

We were lucky enough to stay at Nell Hotel and Suites last week and even luckier to have been upgraded from a studio to a small apartment. The location of the Hotel is perfect, in the middle of 2 Metro stations easy to reach by foot with a 3 min walk. The Staff was superb, very helpful and friendly! The breakfast was daily served to our room, with delicious french baguettes, jams and juices. It would have been great if the breakfast choices were a bit diversified, having some cheese or salty options not only jams fruits and honey. [SinceI I prefer the savory or salty breakfast], But still anyone could do a small grocery shopping from the streets nearby and they can buy whatever needed... The room and bathroom were really clean , comfortable and spacious. The only thing that was a bit annoying was the shower as it wasn't limited by a curtain or glass, it was open in the bathroom, and the water would spill all over the floor. Other than that, no comments whatsoever. The location, service, staff and cleanliness are TOP!! Would definitely rebook the same hotel whenever I visit Paris again! Thank you for your great hospitality! Maria..

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Mariyah, We are very happy you enjoyed your stay with us! Have a wonderful christmas, kind regards, Baudouin Roucher & Arnaud Valary

"Overpriced & Poor Service"

Zanotti-A-broad, Boston, Massachusetts 26/11/2017

Great location. . . unless you are blessed with a room on a lower level, then you might as well just sleep in the bar. The room was nice, particularly the hard wood floor. However, as noted, unless you're on an upper level, you will be miserable. The curtains do not block out the light from the bar across the street, nor do earplugs lessen the noise of the revelers. I was fine in the hotel until they moved my requested-upper-level-room to a lower level. Note, the room was exactly the same except a different floor, and ironically, my room rate increase for the lower floor. Furthermore, it was irritating that the concierge did not instruct me to place a breakfast order the evening before, as when I phoned for breakfast delivery in the morning, the concierge said that they did NOT HAVE ANYTHING left (I phoned at 8:30 am)? Eventually, they arrived with a baguette and butter. Pfffff. Nutshell, overpriced for a headache and no sleep. P.S. Side note, the internet connection is dreadful unless you PAY for an upgrade.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Zanotti-A-broad, Thank you fr taking the time to review your stay Comments are always a gift for hoteliers, even when the first negative comment in a two years period. Feel free to get back to me by email so i can investigate further what happenned, which does match at all our usual standards Regards, Baudouin Roucher

"Spacious, central and upscale apartment for family of 5"

User 25/11/2017

Nell Hotel and Suites is a must for larger families seeking a little extra space and upscale accommodations in an excellent location. The room for my family of 5 (2 adults and 3 teens) consisted of 2 connecting rooms - the kids' room had a separate bedroom with a queen bed and a living area with a sofa bed (extremely well supported and comfortable), a small kitchen and a small table for gathering. This room was connected to the second large room that had a queen bed and kitchenette. The suite was located on the 1st floor so there was some noise late into the night but nothing too difficult to sleep through. The decor of the rooms was minimalist-modern with an upscale feel and touch (e.g. bathrobes, slippers, nespresso machine, modern furnishing, and daily housekeeping). The service was phenomenal and the staff were available to assist with any questions or issues. We had an orthodontic issue during our stay and they helped find us an orthodontist who could see us the same day. We also experienced a downpour and all of our clothing was soaked and they offered to help dry all of our items. We would return here without question.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Alia, Thank you for the great review! We hope to welcome you back again! Kind regards, Arnaud Valary & Baudouin Roucher

"Nell will be our go-to in Paris, always!"

User 25/09/2017

We had a lovely stay at Nell Hotel & Suites last weekend. The suite was comfortable and most relaxing for our family of three, and the warm and kind staff took excellent care of us. The breakfast was great and the area is very convenient - we found a lovely creperie and brasserie close by. And if you wanted to make a light snack or tea/coffee, the fully equipped kitchen is ready. Coming back to the suite felt like a sanctuary after a busy day in the city. After visiting Paris many times, and trying ten hotels, some of which were nice, Nell is definitely the standout. We'll always come back here now.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Sharon, We do worship our, your, sanctuary ! We look forward to seeing again soon kind regards, Baudouin Roucher & Arnaud Valary

"Great location for wide choice of restaurants."

Chris S, Crewe, United Kingdom 25/09/2017

We stayed for 4 nights. Very convenient location for Metro stations and lovely local patisseries and restaurants on the doorstep. Suite was stylish and very well equipped with comfortable king-sized bed and spacious walk-in shower, although nowhere to put personal toiletries. We liked having simple kitchen facilities, which meant we could buy croissants for breakfast and use fridge for fresh milk and wine etc. Take your own coffee and tea bags etc as hotel do not provide them free.The room was also surprisingly quiet at night despite the hotel being situated at a busy road junction.Staff could not have been more helpful-booking tickets for a river trip, suggesting restaurants to try and booking a taxi on our last morning. Altogether, providing us with a great short break in Paris.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Chris, The neighborhood is indeed filled with restaurants, cafés, shops.. but a quiet café at the suites is always cheaper than in the cafés around :-) kind regards, Baudouin Roucher & Arnaud Valary

"Wonderful place to stay"

Mjrrnc, New Milford, Connecticut 21/09/2017

We stayed here for 3 nights for the start of our honeymoon. The apartment was spacious, the staff were very friendly and helpful and spoke English. The location was in great spot, not very touristy and close to the metro and the bus lines. Would definitely stay here again.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Mjrmc, We do speak english :-) and a few other langages with our international crew ! We look forward to welcoming you again, kind regards, Baudouin Roucher & Arnaud Valary

"A beautiful apartment in the heart of Paris"

ManchesterVicki, Lancaster, United Kingdom 21/09/2017

The apartment was easy to find, spacious, comfortable and spotlessly clean. We stayed for one night with our two children (aged 4 and 6). We had a one bed and the kids had a double sofa bed in the sitting room. The apartment was very quiet; had everything we needed, really high quality fixtures, fittings and facilities. The 9th district is very central and you can easily pick up sightseeing buses close by, there are also many bars, restaurants and grocer's where you can get food etc. The concierge was really helpful, gave us directions and recommendations. All in all, an amazing stay and we will definitely be returning to the Nell Suites. For Paris in peak season, the price was fantastic value and the quality & service was exceptional.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Vicki, Very happu you enjoyed the quietness of our suite with your children! Thank you for the kind words on service, we ll pas them! kind regards, Baudouin Roucher & Arnaud Valary

"Good Stay"

Ali R, London 12/09/2017

Clean apartment, fantastic location, service was very good, and good enough breakfast served at your room. The reception staff were very good, they speak English, and are helpful. We were given late check. The kitchenette was good, overall it was a good Paris experience for our family.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Ali R, We are glad you had a good stay, and we hope to welcome you again so you exprience a great stay! kind regards, Baudouin Roucher & Arnaud Valary

"Wonderful service and location. Love it!"

KD123NJ, Jersey City, New Jersey 03/09/2017

My husband and I along with our 5 yr old and 18 month old spent 6 nights at the hotel. From check in to check out, the staff hospitality and service went beyond our expectation! Special thanks goes to the front desk staff - Mary. When we arrived from the US, it was still early in the morning and our room wasn't ready yet. But Mary welcomed us, offered water and orange juice, and seamlessly checked us in. Throughout our stay, whenever we see her she would always had a big smile on her face and was ready to do whatever we asked of her. We had continental breakfast as part of our reservation. It was delivered to our room everyday at the requested time, which works perfectly for us (the hotel does not have a restaurant or breakfast room on site). The breakfast was DELICIOUS and more than adequate for all of us. Most days we have one or two croissants leftover that we could take for to-go snacks. The hotel location was excellent for exploring the city. Walking distance to galleries Lafayette and many attractions. There are also two train stations nearby and many bus lines going through. With kids and stroller, it was easier for us to take the bus than subway. The area I highly recommend this hotel and would consider it for our next trip to Paris.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear KD123NJ, What a pleasure to have met and went beyond your Expecation ! Mary is the last one to join the team and very happy to see that she's in NELL's Spirit ! Many thnks for a such support to her, to NELL & Suites and to the team ! See you next year ?!! :-) Arnaud Valary

"Absolutely world class proffesionalism"

NovaMaverick, KwaZulu-Natal, South Africa 28/08/2017

When I return to Paris, I will 1st seek accommodation here at Residence Nell. The front desk are multi lingual professionals who make your stay & each day that much better. The rooms are huge and very spacious. You have your own kitchen, view, shower & bath for a price that I didn't think was possible. Although I had to be moved to another room after my first night so that a big family could occupy the adjoining rooms... It was actually better. Because I got to experience 2 suites in one stay. And both were equally amazing! I will be back.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Novamaverik, Thank you greatly for your comment! We were very happy to host you, even happier that you enjoyed that much! we are looking forward to your next stay, kind regards, Baudouin Roucher & Arnaud Valary

"Literally the most accommodating Hotel EVER"

User 20/08/2017

So.. I've never writen a review before.. Partly because I didn't think people read these, And partly because the places I normally stay at already have a reputation for being the best in the world, So I don't really care what other people have to say about them. I have to start by saying I've only been to Europe twice, And I wasn't in charge of the planning. We flew private, Accommodations were set up by our travel agent and I didn't have to worry about a thing. But in May 2017 I took my first trip to Paris and decided to do all the booking myself. I also booked my first AirBnb. BIG MISTAKE. Not only was I unhappy with the place I rented (As it had very deceiving pictures) I ended up getting locked out my first night there, Because I was given the wrong door code. Lucky for me I found the Hotel de Nell.. Upon checking in (Which was just going to be for 1 night and ended up being 6) I was greeted by the friendliest front desk agent I've ever met. Remy. Not only did he make us feel right at home, He helped with booking reservations at restaurants, Gave us suggestions on what to do and where to go and even assisted us with booking train tickets to Cannes. Hotel de Nell is in a great neighborhood with lots of cafe's just out the front door, Its very clean, And I would definitely recommend staying there to anyone I know. Like I said, I've never writen a review until now, But my stay at The Hotel de Nell was so incredible, It would be a shame to not share my experience Oh, And somone please give Remy a promotion and a raise. He's literally the best.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Richard, WOW! Thank you so much for the great review! We all remember you, it was great to have you both with us! We hope you will be back some days, kind regards, Baudouin Roucher & Arnaud Valary

"Nice family vacation"

nichan24, South Windsor, Connecticut 08/08/2017

We visited Paris mid July and stayed three nights at this wonderful "apartment" hotel. I say apartment because we had a little kitchenette living room combo with a separate bedroom and bath. It was perfect for our family. Our twins (age 11) slept on the sleeper sofa in comfort. The morning breakfasts were brought to our room promptly at the time requested and were delicious. The staff were courteous and helpful. Our first day we walked about 15-20 minutes to Sacre-Coeur easily from the hotel. The staff made a reservation at La Regalade Conservatoire for dinner, which was exceptional. All of their recommendations were good. I would highly recommend staying here again.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Nichan24, Please, no more compliments or we'll no be worried and worring, is taking care ! :-) Very happy to have met your family's expecations ! La Régalade is part of our hotels too, so, very happy if the restaurant met your staifaction too. Apereitif complimentary for guest of Nell Hotel & Suites, I do hope you got it ! See you next year ?! Very best regards, Arnaud Valary

"Perfect location "

SandalsY, Calgary, Canada 30/07/2017

Stayed in this hotel with my family of four (2 kids - 15 and 9). Perfect location: - close to metro - across from bakery where you can get smtg to eat for breakfast if it is not included - so many nice places to have a glass of wine at the end of the day

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear SandalsY, Place, Place, Place, these 3 words were the Key Words of Conrad Hilton when he created his first Hotels worldwilde, we tried for each property to fin the right location in Paris, St Tropez or in the French Alps for our next Chalet-Hotel ( Family rooms available there too up to 6 persons :-)). Very best regards, vey happy to have met your expectations and of you support by a such comment. Arnaud Valary

"Like a B&B, remodelled, great staff!"

Oliver G, Rio Grande 22/07/2017

Remy and Julie were so helpful and informative. They were the best support guides we had in Paris, and the breakfast was great too! Great places downstairs for a late night cocktail also. Super location and renovated facilities. Great bedding for a comfortable night's sleep.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Olivier G, What a pleasure to read your such satisfaction ! Like a B&B, concierge 24/7 as Rémi & Julie more, daily housekeeping more, fire and CCTV security more ! Very happy if the whole Nell Hotel & Suite met your expectations ! See you soon, we do hope ! Arnaud Valary

"A Great 2 Weeks"

sandrarL2253RH, Lafayette, California 12/06/2017

I was traveling to Paris for work and was dreading a small hotel room. The Nell was an excellent solution. The staff were so helpful and friendly. I was greeted with a complimentary bottle of Champagne and treated like a VIP. It was wonderful to be able to have breakfast in, because of the kitchenette. The heated floor in the bathroom and plush robe were unexpected comforts. Lovely neighborhood with many options for dinner and lunch and the Louvre is within walking distance. If you want space and are planning on an extended stay this is a great option.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Sandrarl, Thank you for taking the time to review your stay We hope to see you again some time soon! kind regards, Baudouin Roucher & Arnaud Valary

"Superb apartments and impeccable service"

EmilyAshUk, UK 21/05/2017

The apartments were ideal for our big group of 11 people, service was brilliant. In fact one of the staff went above and beyond and organised our travel which even brought items to us that some of the group had forgotten.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Emily, Thank you for your comment, we look forward to seeing you again! kind regards, Baudouin Roucher & Arnaud Valary

"Can't praise enough"

User 16/05/2017

Residence Nell was absolutely perfect for us. The room had a full kitchen (mini fridge, cooktop, microwave, electric kettle), which was an important consideration as I like to buy local ingredients and cook. There is a supermarket and an organic market within a couple of blocks, as well as an excellent selection of wine, cheese and small groceries. The patisserie and confiserie across the street are both wonderful- I loved buying a fresh ficelle (mini baguette) and croissants in the morning, some delicious candies in the afternoon. For those who require kosher food, there are numerous kosher restaurants, groceries, butcher shops and synagogues within just a few blocks. André Krief, down the street from Residence Nell, has a good selection of kosher charcuterie. We could easily walk to the Seine, Montmartre, Galléries Lafayette and the Gare du Nord. This is not as touristy as the Left Bank, exactly what we were looking for. Staff is attentive, speaks English and couldn't have been more helpful. I will definitely stay there on my next visit to Paris.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Laurie, Wow, what else can we add!! We will definetely be very happy to welcome you back! kind regards, Baudouin Roucher & Arnaud Valary

"Great location and comfortable spacious rooms"

M S, Fort Myers, Florida 15/05/2017

From check in to check out the hotel staff were very friendly and helpful. Several restaurants and grocery stores just around the corner. The beds were comfortable and clean. Very spacious rooms. Walking distance to public transportation.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear M S, very happy you enjoyed your stay with us, we hope to see you some time soon! kind regards, Baudouin Roucher & Arnaud Valary

"Great room, great location"

ChizRich, Shalford, United Kingdom 03/05/2017

I stay in Paris regularly for work and stumbled on this by chance. You get a great amount of space compared to hotels in the same price range, separate lounge and very comfy bedroom. Lots of good bars and restaurants on the doorstep, will be staying again.

NELL09, Directeur général at Nell Hotel & Suites, responded to this review
Dear Chizrich, thank you for reviewing your stay, we will be welcoming you again with great pleasure! kind regards, Baudouin Roucher & Arnaud Valary

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