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Best Western Premier Hotel Kapital Opera, Paris

4.5/5  - basé sur 407 notations.
34, rue de Moscou, 75008, Paris, France - See map

The Best Western Premier Kapital Opera is located in the heart of the Europe neighborhood in the 8th District of Paris, next to the Paris Saint-Lazare Train Station and close to the Opera neighborhood and the most famous shopping centers of the capital. This 4 Star Boutique-style hotel of an innovative design is proposing high standard services for short and long stays. This intimate and cozy hotel has been imagined for both business and leisure customers. The decoration and the design have been inspired from the Russian style as a reference to the Moscow Street, creating an elegant and refined environment which combines design, practicality and comfort. Using bright colors and first quality materials, the rooms are available for up to three persons. The Best Western Premier Kapital Opera offers 54 comfortable and inspiring rooms. Its location allows clients to reach the Paris –Saint Lazare Train Station within a few minutes walking distance and also the Triomphe Arch and Opera neighborhoods by different means of public transportation. Thanks to its refined designed rooms and also its prime location, the Best Western Premier Kapital Opera offers an intimate and unique offer, no matter the length of your stay.

Best Western Premier

Hotel Kapital Opera

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 401 guest reviews
NOTE ISSUED
Excellent
259
Very Good
118
Average
14
Poor
4
Terrible
6
REFER TO NOTICE
Business Business
83
Couples Couples
206
Family Family
43
Friends getaway Friends getaway
24
Solo travel Solo travel
33
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The beautiful little pearl of Paris"

5
15/08/2018

It is not exactly in walking range of all the biggest attractions, but as I would recommend using the subway a lot as it is a great and relativly cheap way of transportation, the hotel is very conveniently placed between two central subway lines which, with some line transits, can get you anywhere you want. The hotel is placed in a quiet street, so even if you get a room facing the street you will not be bothered by noise. The hotel and rooms are very clean and neat. For Paris the rooms are also relativly large and the shower is definetly a highlight as it is a rainfall shower. The air condition is not noisy either, but it is not an instant change to the temprature either, however it will gradually change. The breakfast is really great. The food is good, and the staff serving are lovely. Some may find the variety to be a bit small, but for hotels in Paris it is not bad at all. For bigger variety breakfast I think you should look for hotels that offer American style breakfast if I have understood that term correctly. The staff at Best Western Premier Kapital Opera are all so polite and helpful. They are very proficient in English so there is not much misunderstanding when communicating with them. They will gladly help you with as much as they can if you ask. If you ask them for directions or recommandations relating to tourist attractions or places they will give directions that are easy to follow and even print you a map if you have trouble remembering. Also, they are quite up to date regarding where you might benefit to walk from to catch as much of the beautiful city as possible. I mentioned that they are proficient in English and that came in handy one day when I had to go to the Pharmacy at night. The staff at the Pharmacy did not speak English nearly as well as the Hotel staff and it was a pain to make myself understood, but eventually I got something to treat my sick girlfriend. Upon arrival at the Hotel again the friendly receptionist translated what the packaging said (On the one I got non off it was in English). In hindsight I should have asked them to write down some keywords in french on a piece of paper to give the Pharmacy so communications would have been a little easier, but you live and you learn. There are probably a lot of staff in the pharmacies who speak english very well, but just in case you are unfortunate. Also, it is not mentioned, but the hotel does have a room to keep your luggage before and after chek in/out.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, All the team of the Kapital Opéra is joining me to thank you for your extraordinary feedback! We are really touched by all your kind words regarding the services and facilities we daily provide to our guests. Being away from the noise of the center, near all the transportations needed to travel, and enjoying a nice raining shower at the end of the day is, indeed, a great combination to enjoy you parisian stay. We all look forward to welcoming you again for another nice moment at the Kapital Opéra! Best regards,

"Very welcoming "

5
11/08/2018

The staff was very welcoming and helpful. The room was small, but had everything we needed and was convenient to many sites and transportation. Stores and restaurants were within easy walking distance.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear guest, We really appreciate your feedback, we're so grateful. Our hotel is a "Boutique hotel", which explains the size of the rooms, however it does not detract from the charm of the rooms and the convenient place. We hope that you will book again and come back for another nice moment. Have a great day, Best regards

"First trip to Europe"

4
08/08/2018

Beautifully appointed clean rooms, excellent breakfast, conveniently located and superior staff. Recommend City Sightseeing tour and staying more than 2 nights. Be careful with taxi drivers from the train station! We were charged 75 Euros for a 15 Euro trip! We should have contacted the hotel beforehand. Room rates were a little more expensive for a Best Western employee than expected.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Brenda, We was very delighted to welcome a partner from Best Western in our hotel who comes from USA. It's a really pleasure to peruse these kindly words concerning our location, breakfast and our staff. The happiness of our guests is most important. We could suggest you to book a taxi at the reception, we work with G7's company, it's an official society. Just wait 5 minutes, with a regular traffic and you'll have your taxi driver at the reception. We look forward to welcoming you for another trip in Paris ! Best regards

"Lovely hotel "

5
07/08/2018

We stayed for 3 nights at the beginning of August and let me start by saying the air con was a god send with the blistering heat! The check in was easy and quick with very friendly staff who couldn't do enough for us. The rooms were cleaned daily and were fresh and airy. There was a free mini bar with about 5 cans of pop in there and a packet of crisps. They even had a computer that we used to print our return boarding passes. The location was quiet with a few bars and restaurants around but was so close to 3 metro stations so easy enough to get to the ‘popular' parts of Paris. Would definitely visit again!

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Kimberley, We are so grateful to read this encouraging comment. In fact, we have a lot of facilities in our hotel as the mini bar for free at your arrival, the business corner to go on internet or print something etc. Everyday we improve our skills and we try to do the better for our guest and we can see that is bearing fruit. You can discover Paris with our neighbors metro stations : Rome 2nd line, Liège 13th line, Europe 3rd line. We would love to welcome you back again in our hotel soon. Have a great day, Kind regards

"wonderful and comfortable"

5
07/08/2018

best location, near to two metro stations , clean and nice rooms,comfortable and clean toilet room , good breakfest, nice staff, the hotel is located in a silent street near testurants and supermarkets

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear guest, Thank you very much for your attention to our hotel. We consider the cleanliness as a fundamental point and we're happy to read your satisfaction. Our breakfast is a full buffet, with a lot of things to taste, as our hot sandwich, our creamy eggs, french cheese, the french baguette etc. The location is pleasant, refined with "Haussmann" Appartments. We look forward to welcoming you back soon at the hotel. Best regards

"Je t'aime BWP Kapital Opera!"

5
26/07/2018

We arrived early, approximately 10 am, from Vancouver and needed a place to do a site change for our son who has Type 1 diabetes. We had warned the hotel in advance and to our surprise, our room was ready early. We were thrilled. Our room was fantastic. It was the Junior suite. The only room type that can accommodate 3 people. The mini fridge was stocked with non alcoholic beverages as well as a Nespresso for tea and coffee, all complimentary. Warning, there is a spiral staircase down to the luxury bathroom. We found it charming but a little treacherous in the middle of the night. Julien, the hotel manager, was a delight as were the other staff. Always pleasant, attentive, and eager to chat. The cleaning staff were also very attentive. The hotel breakfast, 14 Euros per person, was wonderful. Those from North America will be delighted at the breakfast offerings. Our apologies to anyone travelling from France to North America, you will not find breakfast this nice in most hotels. The area surrounding the hotel is terrific, vibrant, with lots to offer, yet not noisy. It was in a safe area and only a half block to the Metro station but also an easy 50 min. walk to the Eiffel tour or the Louvre. We will definitely stay here again and highly recommend it to anyone looking for a great hotel in Paris.

"Good attention to detail"

4
10/06/2018

My partner and I stayed at this hotel for the weekend. The check-in was smooth and prompt. The room was clean. The mini bar is free for the first night (no alcohol). The staff were professional and accommodating. The only drawback is that the rooms are little small compared to other hotels of the same standard.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, The first thing is that we would like to sincerely thank you for your time and your very nice feedback. We all pay attention to details, and it is very important to satisfy totally our guest with our services and facilities. Concerning the room, we would like to kindly inform you that we are part of the Boutique Hotel, and we follow all the criteria of the category and of the 4 star hotels. But, of course, we can't deny that it could be small for some of our guest. We invite you next time to try one of our Deluxe rooms, which are bigger and will probably answer your expectations. We hope to welcoming you back soon at the Kapital Opéra for another delightful stay! Best regards,

"Nice Boutique Hotel"

4
04/06/2018

This was my third hotel in a 2 week trip in Italy in France and though this room was probably the smallest of the 4, it was probably the nicest. I appreciated the modern updated design of the room and the fixtures, especially in the bathroom (the towel warmer and that rain shower shower head, yes please!). The beds were comfortable, but there was too perhaps too much furniture in the room making it a little cramped: a desk chair, a luggage rack, an accent chair, and a little accent table. With a king sized bed and 2 people and their luggage, we could have maybe done without the accent chair and table. My fellow travelers also appreciated there was more than one English TV channel (it happened to be cold and snowy in late March 2018 which kept my elderly grandmother inside an afternoon or two). The staff was really nice and accommodating and perhaps patient with my inexperienced international travel mates. We had the breakfast one of the morning we were there. It was OK, but not worth the extra cost when you could pick up a pastry or sandwich from this amazing bakery about 2-3 blocks down the street. The hotel is tucked away on a quiet residential street so you didn't get much street noise. There were 2 grocery stores less than a 5 minute walk in either direction and the metro stop was also less than a 5 minute walk from the hotel. There were a few restaurants in the area, the "best" (and I use that term lightly) one located a few doors down from the hotel.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Ryan, We can notice with your feedback that you had a great time and that you will keep a lovely memory of your stay at the Kapital Opéra! This is a real pleasure, and be certain that all your comments have been passed on to my team. We will work on your detailed remarks to improve our services and facilities. This is true that our hotel has a very nice location. The area is quiet but next to all the touristic places. This is very convenient to enjoy totally a stay in Paris. We would love to welcome you back again in our hotel! And maybe next time we will deserve a 5/5 ! Have a wonderful week-end, Kind regards,

"Highly recommended "

5
03/06/2018

This hotel is in an amazing location that is close to all touristic areas. The hotel entrance is beautiful, nice lounge and free coffee offered in the lobby. Rooms are very clean and tidy. Staff are very friendly and professional and speak English!

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Ghadeer, Thank you very much for your precious feedback regarding your stay at the Kapital Opéra. We are so glad to learn that you loved our hotel, team and services. We look forward to welcoming you back soon at the Hotel. Best regards,

"Recommended "

4
30/05/2018

It is a small hotel with a few personnel, all kind and helping. I'm really thankful for assistance of the nice woman in reception, whose name unfortunately I don't know, in doing some registrations in french websites which I couldn't do.?????? If you don't like sloping type of roofs don't go to 6th floor rooms. Everything good for the price. Back to there soon hopefully)

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, We are really thanksful for your recommendation expressed in your very nice feedback, regarding your stay at the Kapital Opéra. Be certain that we will share everything with our team. It is such a satisfaction for us to notice that you have felt our daily dedication. Next time, do not hesitate to ask for another floor if you did not enjoy the 6th floor. We will be more than happy to assist you and alllocate you the perfect room for a great stay. We hope that next time, we will deserve a wonderful 5/5! We hope to welcoming you back soon, Best regards,

"Wonderful Hotel"

5
30/05/2018

This hotel was recommended to me by a colleague and didn't sissy any of our party. Hotel was clean and the staff were more than helpful. Quite often going above and beyond to help. Liked the free minibar and the nespresso machine in the room. Room was perfect for our stay; with a fantastic shower I was in heaven. The room was clean and kept clean and replenished throughout our stay. The location for us was perfect. It was close to Montmartre district and either a pleasant walk or ease of access to the metro. Thoroughly recommend hotel.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, Your comment has been a delight to read and to share to my team! Thank you very much for all your kind words following your stay with us at the Kapital Opéra.It is a lovely reward to our hard daily work. Indeed, we try to provide to our guest the best services and facilities possible to make them enjoy their stay from the check in to the check out. And we have the confirmation that you have felt our devotion. As you mentioned, a special attention for our italian shower and Nespresso machine, which are trully a real plus to all our rooms. We hope that you will join us another time soon and create news memories of Paris and our establishment! Best regards,

"Amazing hotel and super friendly staff"

5
15/05/2018

I stayed at Best Western Premier Kapital Opera for a month and was very impressed with the hotel and the staff. They went above and beyond to make my stay enjoyable. The rooms are very beautiful, big enough and clean and the shower are to die for! The hotel is in a great neighborhood, close to major attractions and the Metro lines/ stations.I would highly recommend it.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Mrs Umutoni, On behalf of my team, I would like to thank you for, first of all, choosing our hotel and, last but not least, your amazing comment regarding your experience at the Kapital Opéra. It has been a daily pleasure to take care of you throughout all your time here. We know that living in an hotel is not always easy, but we hope that we made you feel like at home. We appreciate your king words as well concerning our services and key location in Paris. This is definitely a part of the success. If you wish to come back to Paris, do not hesitate to contact us. We will welcome you back with pleasure! Have a wonderful week-end, Best regards,

"Highly recommended"

5
12/05/2018

Fortunately, I had the opportunity to stay in Paris for over three months on business, one month of which was at BW Kapital. I'd say without question that of all the four star hotels I stayed in this trip, this was by far the best of the three. The level of service, amenities, location and overall friendliness of the staff were miles above the other two. Location was key - Gare Saint-Lazare train station, Liège and Rome metro stations are only a five to ten minute walk from the hotel. The Monoprix grocery store and laundromats are less than five minutes away. Ideally, it's also located on a quiet street so it doesn't get the usual night time traffic street noise other hotels closer to the Champs-Élysées will definitely guarantee. Best of all there are dozens of different restaurants, pubs/taverns, and shops a close ten minute walk at Place de Clichy and Boulevard de Batignolles. The password protected private room wireless internet was reliable and had a consistent 8Mb Dl rate day and night. My deluxe suite was small however it was very comfortable with a Fully enclosed shower area with a ceiling rain shower attachment which many other hotels certainly can't boast and was a great extra. Stéphane, Darwin, Luc, Catherine, Celia and Caroline were all really friendly, thoughtful, and amazing at ensuring I had a very comfortable and enjoyable stay. I'd highly recommend this hotel for business or leisure and would certainly rebook here for any trip to Paris in a heartbeat.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Mr Du Feu, We really appreciate your amazing review after your stay at the Kapital Opéra. It has been an absolute pleasure to welcome you and your colleagues throughout all these weeks in our hotel. Your recommandation is very important for us. Our main daily goal is to help our guests to enjoy totally their stay and feel like at home but with the comfort of a 4 stars Hotel. We can clearly feel that this is exactly what you have experienced here, and the key location, as you mentioned, definitely help to have a convenient and relaxing stay in Paris. We would sincerely like to let you know that you are more than welcome back to our hotel, for business or even for personal reasons. Please accept again our sincere gratitude, We wish you a great week-end, Best regards,

"Amazing hotel room !"

5
02/05/2018

Amazing shower ! The deluxe room was lovely , very clean and neat. Nice decor in the room .Housekeeping does an excellent job. near to shops and restaurants. staff are friendly too. Really amazing room with balcony. Spacious !! complimentary minibar snacks n drinks . Nespresso machine in room and in reception for use. Totally recommend for an amazing stay in Paris !

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, We are really grateful that you have taken the time to share with the other customers your feelings regarding your stay at the Kapital Opéra. Our rooms and especialy our bathrooms, have apparently met your expectations! This is true that our brand new accomodations offer to our guests everything they will need to enjoy and relax as much as possible, from a quiet wake up with a Nespresso coffee, to a relaxing shower after a full day walking and visiting! We sincerely hope to welcome you back soon! Best regards,

"Quaint boutique hotel, beautifully situated and well thought out"

5
28/04/2018

I stayed 3 nights at this beautiful hotel. On arrival the lady at the reception quickly arranged for me to be booked at the local coiffeur. All rooms come fully equipped with its own Nespresso machine. A bonus for a coffee-holic such as I. You will get free WIFI. Ask for an international plug and pocket WIFI if you need. I paired 3 devices and still enjoyed good fast connection. The rooms are generally small, but neat and cosy. The bathroom is refreshing with its own rain shower. Vanity mirror is small.Good comfy bed with great linen. If you need air take a stroll, with Champs Elysees a mere 15 mins away.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, All the team of the Kapital Opéra is joining me to sincerely thank you for your very kind words about your experience at the Kapital Opéra. We are really satisfied that you have fully appreciated your time here. This goes from the professionalism of the staff to all the facilities we propose in our hotel, such as complementary coffee, tea and minibar in the room, or our pocket wifi to stay connected during all the stay. Furthermore, as you nicely notice, our location is perfect and just a few minuts away from the touristic areas, by walk or by metro, which is perfect and convenient to visit Paris. Do not hesitate to contact us for your next getaway in Paris, we would love to welcome you back! Best regards,

"Excellent Stay"

5
17/04/2018

Room: spacious for deluxe room, extremely clean & comfort, nice decor, provide nespresso machine, free minibar on arrival. Bathroom: very clean & nice. Amenities: nuxe brand, which is awesome. Staff: nice & excellent service. Location: in quite & nice area. Surrounding: restaurants, mini markets, cafes, near to metro stations (rome & liege), near to moulin rouge.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Irma, Thank you sincerely from all the team for this complete and extremely nice comment regarding your stay at the Kapital Opéra. As you have kindly noticed, our hotel is located in a convenient area, near metro station and touristic district of Paris, which is very convenient for visiting. Concerning our facilities and services, we try to provide to our guest all they need to enjoy totally the stay in a clean and nice room. We look forward to welcoming you back in our hotel, Kind regards,

"What kind of welcome?!?"

2
08/04/2018

I stayed another hotel for 6 nights in france, but I needed one more day. because my flight was suddenly changed. I had a terrible morning that day. so I wanted to stay and relax in the hotel. I got there around 2pm. But they asked me waiting 1 and half hour. I didn't hear any reason. I didn't want to make a noise so I just went out. When I back to the hotel................ This is what kind of welcome to the guest..... Even this room was a disabled room. I do not think people with disabilities can go in comfortably.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, First of all, thank you for taking the time to leave us your feelings about your time at the Kapital Opéra. We are really sorry about you disappointment concerning all your stay with us. Be certain that everything has been passed on to my team to avoid another situation like yours. Indeed, our staff is working very hard every day to give to our guest the best service possible. Please, believe that we would have been more than happy to move you to another room if you have expressed the desire to our Reception team at the check in. We always try to answer our guest request in order to make them enjoy totally their stay, this is our main daily goal. However, please notice that our disabled rooms are much bigger than the regular standard rooms and have the same facilities and comfort as the others. That is the reason why we have taken the liberty to allocate you this room at your arrival. Then, concerning your pictures, we can totally understand your dissatisfaction as this should not happened. It can be easily explained by the fact that you wanted the room very quick and that we refiled the minibar just before your check in, in order to let you appreciate our free welcome minibar. As you didn't mentioned it, I hope you enjoy the room and the service we provide to you during your night in Paris. Best regards,

"Great Staff & Huge Rooms"

5
07/04/2018

Hotels in Paris are usually very very small. This Hotel is way above the average size in Paris. At the check-in you will be amazed with the kindness of receptionist always prompt to help you. Location is great, very close to metro station. Breakfast is complete.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Reviewer, Thank you for sharing your amazing feelings concerning your last stay at the Kapital Opéra. Our main daily goal is to make our guest feel like at home, with a personalize service and assistance during all the stay. It seems that we have succeeded with you and this is such a satisfaction! And, last but not least, as you mentioned, our perfect location definitely help our guest to feel comfortable in order to move in Paris, visit and enjoy totally the trip. We would love to welcome you back for another nice time in our hotel, Best regards,

"Great hotel and location"

4
30/03/2018

Great hotel for 2 adults and 2 teenage girls. We had an interconnecting room which worked really well for us all. Our room was a generous size with a great balcony and the girls room was smaller but it all worked really well. We loved the free mini bar snacks and the size of our bathroom. The staff were really helpful and friendly. Short walk to 3 different metro stations was a winner too, plus the area the hotel is in is lovely. Close to Galerie Layfayette too. Couple of things let it down. The hotel bar is a bit soulless and rather than being a bar it was just the breakfast area with some bottles of alcohol, our room could have done with more cupboards/drawers as there was only a small cupboard with 1 shelf. But I'd certainly recommend this hotel as a good central, great value place.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Jowyll, This is always an absolute pleasure for my team and I to read the feedback of our guest, especially like yours. Indeed, we are very delightful to notice that the rooms we have allocated you were answering your expectations. One of them was a complementary upgrade in our Deluxe room, which can explained the size difference you have noticed. What's more, as you mentioned, our hotel is perfectly situated just in between 3 metro stations, and walking distance from shopping and touristic areas, which is very convenient for our guest. However, we are really sorry for any disappointment you have experienced here. Our hotel Kapital Opéra is a Boutique Hotel, and this category includes reduced public and room areas, which can explained the lack of storage in the room or at the breakfast place. We look forward to welcoming you back to enjoy Paris one more time, and again, thank you for your comment and recommendation! Best regards,

"Great Hotel"

4
18/03/2018

We're there for the DecoOff and M&O fairs. Good location, close to subway and parking lot. Fast check-in, good breakfast, good beds, only smaller bathroom but close to some fine restaurants. Quiet street, very good value for money.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Guest, A special Thank you from my team and I for sharing your impressions about your stay at the Kapital Opéra. This is a complete satisfaction for us to read that we have met your expectations in regards of our rooms, services and our key location. We look forward to seeing you back in our hotel soon! Best regards,

"Just an ok stay..."

3
13/03/2018

Staff here was very nice and we really appreciated them. However, I won't stay here again because the rooms are too small. I get it...rooms in Paris are on the small side, but this was a bit extreme. Just moving around in the bathroom required a concentrated effort. Perhaps a higher class room would alleviate this. Also, the a/c doesnt work until it warms up in the season. Understandable...just passing on info. To cool the room off, we had to open the windows, and that may let in noise from outside. Another note, if you have a car, the property will offer a nice discount on parking at the nearby garage down the street.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Guest, We all sincerely appreciate your time and your feedback regarding your stay at the Kapital Opéra. Our hotel is part of the Boutique Hotel category, which means that the public and room areas are smaller than usual, but they correspond to our legal criteria. However, we do understand your frustration and we would be more than happy to propose you, next time, one of our higher room category to transform your disappointment into a real satisfaction! Please note as well that our heating system does not allowed us to provide a/c during winter time. We would like to apologize again for the inconvenience you have experience regarding this point. Rather than that, we thank you for your compliment about the team and the services, such as our partnership with the public parking. So, we really hope to see you again to give us the opportunity to change your mind and provide you a delightful stay. Best regards,

"Holidays for romantic dreamers"

5
12/03/2018

Everything like in the best Dreams. I booked by bestwestern with the fidelity card and I got a free update: a fantastic deluxe room, free room service and minibar! Receptionists are very nice and professional to help you in every needs. The hotel is not so far from the city center and if you like take a walk it's the right place. Very close to Montmartre and Place du tertre. The best hotel ever!!!

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear reviewer, On behalf of the whole team, I would like to thank you sincerely for you comment following your stay at the Kapital Opéra. Our Best Western members are part of our priorities. That is why we always try to meet their expectations, regarding our staff involvement and our different facilities. We really hope to have the pleasure to welcome you again in our hotel! Best regards,

"Very Nice stay"

4
06/03/2018

My girlfriend and I visited the Best Western Premier Kapital Opera in the middle of February for Valentine's Day, we found the hotel extremely comfortable and also found the staff very friendly and helpful, when we arrived on the Tuesday night a very polite member of staff welcomed us and checked us in and also let us know that our room had been upgraded from a standard room to a Deluxe room which was much appreciated. The room size was rather large with a very well sized and stunning bathroom. The location of the hotel is good if you don't mind walking but if you're not a big walker than getting a taxi is no problem and your destination will most likely be less than 10 minutes away. The only criticism I have about this hotel is that I requested roses to be delivered to my room on the morning of Valentines Day for my partner and this did not occur for some reason which I was rather disappointed about but either way my partner and I did thoroughly enjoy our stay and would definitely recommend it, as the price is very fair and the rooms are spacious and extremely comfortable.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear henrygoreward, What a great comment! We thank you very sincerely for all the compliments you have mentioned regarding the staff and the services provided along your stay at the Kapital Opéra. However, please accept our sinceres apologies for the misunderstood regarding your surprise for Valentines day. Be ensure that it was not our intention to miss the opportunity to transform your time here from a nice to a perfect stay. We won't do this mistake again. Please feel free to contact us directly if you need to discuss further your issue and explain how it happened exactly. Otherwise,we all will be more than happy to welcome you back again in our hotel for another wonderful moment! Thank you again for this feedback. Best regards, Julien Meppiel

"SUPER!!!"

5
01/03/2018

We stayed two nights and our experience was super! The staff was very nice. They agreed to keep our luggage after checking hours which help tremendously. I will definitely come back. The location was great. we found a cafe 5 minutes walking distance with great food. The rooms were super clean with coffee/tea maker which was great. The bathroom was very nice and bigger than what I usually see in Paris.The internet was fast. Perfect stay! I have no negative comments about this hotel. We were super happy and will be back for sure!

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Karine, This was with such a pleasure when my team and I have acknowledged your feedback regarding your stay at the Kapital Opéra! Thank you for all your compliments about the staff, our key location, the room and services in general. We work hard each day to answer our guest expectations and we are thrilled to see that it was the case for you! It would be so nice to welcome you back in our hotel for another "super" moment in Paris! Have a wonderful week-end, Best regards,

"Excellent Cosy Boutique Hotel"

5
10/12/2017

We have been here for the last 3 nights. It's 2 years old cosy boutique hotel. The staff is very polite, speaking good english. The rooms are very tiny, but efficient. The Nesspresso coffee machine is great. The refrigerator is full of free products. We'll be back to this hotel.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Israel M, First of all, thank you very much for your very nice feedback. It will be a pleasure for me to pass it on to our team. We are really glad to see that our hotel answered your expectations for your in Paris. We try to give to our guest all the facilities needed to enjoy their time in our boutique hotel. This is one of the reason we cannot forget the coffee in the room to enjoy a good day! We will be more than happy to welcome you again in our charming city. Best regards, Julien Meppiel, General Manager

"Pleasant stay!"

5
29/11/2017

We stayed here for 3-nights! the room was quite small but everything was comfy. Every room has a coffee/tea maker, that was very useful and easy use. The bathroom has all your needs, from shampoos to hair blower. We even had our own Iron&iron board in the room, however we weren't able to use it. I suggest you to request for a room on an upper floor and with balcony to enjoy a nice view. The staff were nice & helpful. For the location, it is easy access. The hotel is near to the Moulin Rounge & Sacre Coure are. There are two metro lines in 5mins walking distance, these will bring you directly to Arch de Triomphe & to other main attractions in Paris.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Klaryze, I am so glad to hear that your stay at the Kapital Opéra was memorable and I will share your kind words to our team. Our hotel is a perfect picture of the typical French style you can find in Paris. So we are happy to see that we have answered all your expectations! We hope to welcome you again in our hotel Kapital Opéra and give you the opportunity to create news memories! Thank you again. Best regards, Julien Meppiel General Manager

"Fabulous"

5
16/11/2017

Clean, comfy, super staff, high value for money. Favorite business hotel in paris. I booked it regularly every week to enjoy this perfect place. The beds are an absolute must. I have never slept on a more comfortable mattress.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear El-Doflamingo, The Kapital Opéra is joining me to thank you for your nice comment. We are pleased to see that you have enjoyed our hotel and that we are part of your favourite place in Paris! Kindly be assured that we all look forward to welcome you back to the Kapital Opéra! Best regards, Julien Meppiel General Manager

"Official trip "

4
06/11/2017

The great hotel with awesome facilities. Staff were responsive and friendly. Great location,accessible to shopping malls and etc. highly recommend this hotel. Rooms are very clean, you can feel like home

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Parwiz, My team of the Kapital Opéra is joining me to thank you for your nice feedback. We are all delighted to see that your stay with us met your expectations .Every comment give us the opportunity to improve our service every day. We all remain at your entire disposal for any other stay with us. We are looking forward to welcome you again for your next stay. Kind regards, Julien Meppiel General Manager

"Great Stay"

5
05/11/2017

Spent 6 weeks at the hotel. Very clean hotel with great service and accommodating staff. The manager, Julien was outstanding, always there to assist. Location was perfect for us, lots of restaurants in the neighborhood and grocery stores. There are 4 train stations within walking distance, which served our purpose. Will definitely stay there again.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Cynthia B, First, we would like to thank you for choosing our hotel for your long stay in Paris! We have been all delighted to read your nice feedback! We always try to provide the best service possible and we are so pleased to see that you can feel it as well. This is true that our hotel is at a very convenient place with transport and shops just near by, which help to enjoy the stay more. Do not hesitate to contact us for your next Parisian Trip. Best regards, Julien Meppiel General Manager

"Nice clean hotel - more like a high end 3 star"

3
13/10/2017

It has an elevator which was a definite plus. Limited staff so late night meals or room service was not an option. If you needed a bottle opener or extra plates or tv remote or adapter you had to go down to the reception to get it. Smoking was restricted to the courtyard only which was lovely. The hotel was a two min walk from Rome metro station that connected to the entire rail network. Not all metros have escalators so with luggage or shopping bags the commute is a pain - choose this hotel for leisure purposes or Paris styled luxury where you don't mind walking or giving up stamina during commute. Staff was brilliant, locality felt safe with grocery stores and cafes close enough. If you want to walk up Eiffel Tower or walk around the Louvre or any other museum/monument take a taxi or Uber back to the hotel no use getting tired with the commute.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Naureen, First of all, all the team is joining me to thank you sincerely for choosing us to stay in Paris. We have been delighted to read your feedback. We are pleased to see that you have enjoyed your time with us. Otherwise, we do apologized for any inconvenience you have experienced here. Everything has been passed on to the team and we will work to improve our customers service and try to satisfy better our guest to avoid any frequent move from the room. We really hope to welcome you again to create new memories in Paris, Best regards, Julien M General Manager

"Great location. Great staff"

5
27/09/2017

We stayed 7 nights in a balcony room. The staff were really friendly and helpful. The rooms were renovated, loved the comfy bed and pillows. The rain shower was fantastic after a long day of playing tourist. Breakfast was the usual continental, no cooked food of your choice, but there was hot buffet of bacon, scrambled eggs etc. The even sent us a bottle of champagne and macarons on your last night.

"Best Customer Services in Paris"

5
18/09/2017

This was my first time in Paris. Thanks to Caroline the best employer on this hotel I find Paris very interesting. She help me with location,restaurants hair salon, best places to go. Anyway this place is just magical like the french culture.

"Not Bad at Good Rate"

3
14/09/2017

We found a great deal online for this hotel in Paris. The AC wasn't working but they offered other rooms. The room wasn't big, but we were fine. The bathroom was really nice with a good shower and amenities. The staff is very friendly and helpful if you need anything. The breakfast buffet was pricey at €14 but it was worth it in my opinion. You can find other cafes in the area if you want to try to find cheaper options. The hotel has bus stops and the metro near by so there is easy access. We used Uber quite a bit as well; we never payed more than €10 to get around town. Overall this was a good place to stay because we found a good deal online.

"Good but could be better!"

4
13/09/2017

This is our second stay at this hotel and both times we have stayed in the Junior Suite. These are both on the ground floor and have no view and are very dark. The bathroom is downstairs and there is only a very small radiator so it is always freezing; not good after getting out of the bath! And there are other little things like the lights not working next to the bed, only one switch that turns on/off all lights etc. Wifi doesn't work in the downstairs bathroom (where you might like to stream music). Other than that it is a good hotel in a good location. We will be staying again but we will try a deluxe room and not pay as much, as we would like windows with some sort of view!

"Great service and very convenient!"

5
23/08/2017

This was my first time in Paris and it all started with a great experience in Best Western Premier Kapital Opera. We arrived at 11am after an overnight 8 hour flight and to our pleasant surprise the room was ready for us even though we arrived before the check in time. The front desk was extremely nice, spoke English and welcomed us with a smile. Being able to go straight to the room and take a nap made our trip just so much better. We booked a standard room, so it was quite small, especially compared to American typical hotels. However we expected it and were pleasantly surprised that our tiny room had everything we needed for a pleasant stay. The bath robes, sleepers, free mini bar with snacks, Nespresso coffee machine...The front desk staff provided us with silverware and plates and helped with directions every morning. I was sad to leave because it was just so cozy and nice. Thanks to the staff for making our trip so wonderful!

"Je t'aime Premier Kapital Opera"

5
20/08/2017

This hotel provided top notch accomodations, a welcoming staff and a lovely room with a nice floor to ceiling window. Providing a stocked (but non-alcoholic) mini-bar-gratis for the guests is a nice touch. While we generally only travel in the US and Europe-this is one of the very nicest places that we have ever stayed. A great contrast with the impersonal Hyatt Regency Etoile that we moved to to visit with family.

"Worst hotel I have ever stayed in !!!"

1
29/07/2017

I was staying at this hotel in Paris during my family vacation and I absolutely hated it .having travelled 15+ countries in the world I have never experienced this pathetic of a behaviour from the highly uncooperative and rude staff(except for 2 people who checked us in) We visited during the summer months and our air conditioning was broken the whole time we stayed here. The staff said we can't help you with this ("just open your windows") is what was told to us in a very rude manner.overall stay was really pathetic would never suggest anyone to stay at this hotel.trivago usually doesn't misguide us but this was an epic fail

"Fabulous and charming hotel!"

5
20/07/2017

This hotel is very charming. The modern decor is beautiful and the intimate feel of the hotel made us feel like we were the only guests during our 4 day/3 night stay. Julien was extremely hospitable and very helpful in helping us figure out what to see and how to get there during our short stay in Paris. The rooms are small, but the cleanliness and hospitality of the hotel staff made this hotel one of the best I've ever stayed in. The hotel is super quiet at night and the beds are very comfortable. I would most definitely stay there again should I be lucky enough to visit this beautiful city again in the future.

"Great Hotel in Central Paris"

5
19/07/2017

We were originally planning to stay at an Airbnb, but two days into our trip we changed to this hotel. It was the best decision. Nothing was wrong with our Airbnb, but given the amount of time we were out of the apartment, it was better to be in a hotel. The price was the same. This hotel is located in the middle of two different metro lines, one is just two blocks away, the other was about three blocks out. Hotel staff were amazing, very friendly. They serve breakfast, not free, but pretty good. The hotel is a former apartment building. Our room was very small so would caution anyone on big&tall side to request bigger rooms.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Hurik, Thank you for taking the time to write your feedback regarding your stay at the Hotel Kapital Opera. As you mentioned the hotel is well located in a quiet street but very close from the main parisian attraction and well deserved by four metro stations. We are looking forward to welcoming you again at the Hotel Kapital Opera. Best Regards, Julien M.

"Excellent hotel close to Montparnasse and Saint lazare station"

5
07/07/2017

I spent 3 nights at this hotel and I was very happy: good room, good bed, good breakfast, good service and excellent WIFI. The decoration is very cosy and the rooms are nice. No restaurant in the hotel (only breakfast)

"Great overall experience"

5
04/07/2017

We spent three wonderful nights at the hotel. The staff was exceptionary. They gave helpful recommendations, made reservations, gave directions. They gave us water bottles every time we left and returned. It was a rainy week and they provided large umbrellas. We were provided electric socket converters and a free mini bar. The room was not large, but I did not expect that in an European hotel. Very convenient to the Metro.

"A very good experience overall"

4
02/07/2017

We booked a superior room and it was absolutely lovely. Yes, it was indeed a little smaller than expected, but definitely comfortable enough for two people, with reasonable wardrobe space, a free mini bar and Nespresso machine, an absolutely gorgeous marble bathroom (with an incredible shower) and a very comfy bed. However, a problem arose at night-time; the pipes were so so noisy that we simply couldn't bear it. The staff were incredibly courteous, and offered us a free upgrade for the remainder of our stay to the fifth floor, where we had our own terrace and views of the street and it was a lot quieter at night. The staff were absolutely incredible, so smiley and friendly; I cannot thank them enough for making our stay in Paris as enjoyable as possible. They went above and beyond by booking us a private car, lending us umbrellas when it rained etc. Thank you!

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Melanie H, On behalf of the hotel team, we would like to thank you for your kind words, every member of the staff is trying to create a personal experience for our guests and it is truly rewarding to read that you felt that. I hope to have the opportunity to welcome you again at Hotel Kapital Opera. Best Regards, Julien M

"Lovely Hotel"

4
29/06/2017

I thought I was going to have a budget like experience when I booked this hotel; however, I was pleasantly surprise by the upscale feel and service. The hotel staff speak English and were very courteous during our three night stay. The hotel elevator was tiny, but functional. The vintage, yet modern feel to hotel was desirable. The rooms were on the small size, but everything was well designed. I loved the bathroom luxury feel. The french doors to inner patio court were functional and beautiful. The bedding was really nice and mattress was soft. Pros: Within walking distance to the Liege and Europe subway stations. Very quiet and safe location -- sometimes too quiet Excellent restaurant next door and several markets on the corner Saint-Lazare Shopping Mall/Station within 10 minute walk from hotel Cons: Air Condition didn't work while we there and no one came to fix it after being reported broken. Weather was cool during our stay.

"Great stay for the 2nd time"

5
24/06/2017

Great small hotel in a good location in Paris. Rooms small but very nice and new, so are the restrooms. Great value for money for Paris. Stayed here for the second time this weekend and will defiantly come back.

"Near sacre cour and the 9th arr"

4
16/06/2017

We booked the hotel through a 3rd party website but when we got to the hotel, the front desk stated we didn't have a reservation there due to the way the room was booked. Celia who works at the front desk was amazing and helped to locate our reservation and a room as they were almost entirely booked when we arrived! The hotel's room is typically European (smaller room/smaller bathroom) but by far had the best shower of the hotels we stayed in Paris. Most of the showers/tubs do not have shower curtains but the shower here is self contained. The room also had a safe, an electronic door key, windows that opened to the scenic Parisian street (but no screens), Nespresso machine (the only decent coffee machine out of the multiple hotels we stayed at) and on a side street which was initially a little difficult to find. There is a convenience store around the corner and was great for water, soda, alcohol, etc. The location is good for visiting sacre cour and the Montmartre area but walking around at night is somewhat Parisian scenic and a little too quiet. The other different thing about Parisian hotels is that the temperature was hard to change in the rooms and though it was March when we went, we had warmer weather.

"What a FAB hotel!"

5
14/06/2017

Myself and my boyfriend spent his birthday in Paris. We contacted the hotel before arriving to make sure we were in the deluxe room with balcony. Shortly we received a message back to inform that they had put us up in the best room they could offer and they didnt disappoint. The hotel was in easy reach from the metro. Staff were curtious, friendly and helpful. The room was beautifully furnished, modern and clean. The size of the room was perfect i don't think you need a bigger room tbh. The bed was super comfy and queen size so lots of room to starfish! The shower was one of the best showers I've had a massive cubicle with ceiling shower head. The balcony had no chairs but was just a extra touch to be able to open our balcony doors with the gorgeous weather we had. A mini bar also filled with cold drinks of all sorts and chocolate bars were free for our stay(bonus). On our last day the train was to leave later in the afternoon so we rang reception to see if they would be able to keep our luggage safe whilst we went out for the day he said of course that's fine you can leave them aslong as you need to which was great! I would easily stay again at this hotel.

"Great location great hotel"

5
13/06/2017

We loved this hotel. The workers were nice, the rooms were updated, and the location was great. The free mini bar was really awesome, too! The nearest metro station was just a few minute walk from the hotel. There are neat cafes near by, too.

"Good value for money"

4
20/05/2017

The hotel was clean, modern and quiet. The room was very small, more so then we were expecting but it was well laid out and had everything we needed, including coffee making facilities. It was circa 15 -20 min walk from main attractions. We would stay here again if we got the same discounted price.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear leeannepmurphy, Thank you for taking the time to write your feedback regarding your stay at the Hotel Kapital Opera. All your room offer to our guest complementray mini bar and coffee/tea machine. The hotel is well located in a quiet street but very close from the main parisian attraction and well deserved by four metro stations. I suggest you to book directly on the hotel website to get the best price for your oncomming stay. We are looking forward to welcoming you again at the Hotel Kapital Opera. Best Regards, Julien M.

"Highly recommend "

5
17/05/2017

We stayed for 3 nights The hotel is very clean and the metro is directly across the street The hotel front desk staff all spoke English they we're very happy to help out with directions and had lots of great suggestions of places to visit I would highly recommend this hotel if you are planing to come to Paris We really enjoyed our stay I want to say a big thank you to all the staff you made us feel very welcomed

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear Josie A, On behalf of the hotel team, we would like to thank you for your kind words, every member of the staff is trying to create a personal experience for our guests and it is truly rewarding to read that you felt that. I hope to have the opportunity to welcome you again at Hotel Kapital Opera. Best Regards, Julien M

"Brilliant "

5
14/05/2017

Fantastic hotel. Good location right next to the underground. Rome is the stop and then it's a 5 min walk from the station. Very clean rooms and so quiet. Paris is lovely and would definitely go back.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear scott1403, Thank you very much for your nice comment regarding your experience at Kapital Opera Paris Hotel. Our only wish is to make your stay as enjoyable as possible, and we are happy to hear we succeeded in that mission. We truly hope to welcome you back on your next visit to Paris at the Hotel Kapital Opera. Best regards, Julien M.

"Clean and compact hotel in an excellent location"

4
09/05/2017

Location is the key. It is close to restaurants, metro (3 different lines), cafes, bakeries and even a supermarket. It is also fairly new inside, clean and comfortable - a little small but other hotels in Paris are similar in size so this is not really a negative in Paris. Staff are quite friendly and reserved which is good because it does not make you feel awkward and will help you out if asked. Internet is free and very fast as well. Good hotel and I would definitely recommend it

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear KTFromAus , I am discovering your message with a great pleasure! Thank you very much for taking the time to share your experince. I am happy to read that you enjoyed not only your room and its facilities but also the service provided by our team. I hope to have the pleasure of welcoming you back at Hotel Kapital Opera. Best Regards, Julien M.

"Would definitely recommend."

4
06/05/2017

Excellent room for the price we paid. The beds were large and comfy and the room was spotlessly clean. The bathroom was modern with an amazing shower. Free internet access, TV, complementary minibar and Nespresso machine all present in the room. We had the option of two different types of rooms so we chose the one with a balcony overlooking the street, it was nice having the choice.

Julien M, Directeur général at Best Western Premier Kapital Opera, responded to this review
Dear seeulater83, Thank you very much for sharing your experience following your recent stay at Hotel Kapital Opera. I am very happy to read you enjoyed your stay in Paris and had the opportunity to try our room amenities. I'm looking forward to welcoming you again. Sincerely,

"Forget about getting back anything you forget at this hotel"

1
05/05/2017

We stayed for 4 nights at the hotel, we paid for a delux room, however we got a horrible room with no windows on the ground floor, the staff were not helpful when we complained espeacilly since the central system was set on heat so we were suffocating at night without even a window to open. Plus when we checked out I forgot a jacket and 2 expensive body care products, and even though we came back to the hotel after 5 hours of checking out to collect our luggage they did not bother to inform us of the forgotten items. And having stayed in many hotels before we know that they call to report any forgotten item the minute they go to check the room or the minibar after checkout. So the only positive thing about this hotel is the location.

"A comfortable hotel in the heart of Paris"

5
02/05/2017

There are so many options for hotels in this city that it can be overwhelming. We selected this based on Trip Advisor reveries and it did not disappoint. The front desk couldn't be more gracious and helpful. The rooms are small, but very comfortable and quiet. The coffee makers and small refrigerator are very nice and the TV features several English language channels. The hotel is walking distance to many restaurants and shops as well as 3 Metro stations. We were able to easily get around (I recommend the Metro app - the route planner is indispensable!) to all the sites of Paris. The breakfast is ok - and the service there is not up to the level of the front desk. But we will definitely return!

"The staff is very nice"

5
21/04/2017

The staff is very nice and knowledgeable about the many places to see and go. The rooms are small and hot. You'll have to open up a window to get your room cooler. The breakfast buffet was great. It is centrally located to all metro which is how I got around. Very easy to navigate.

"A good weekend away"

4
28/03/2017

My first impression of the hotel was one of horror.... there were roadworks next door which meant that the pathway had been closed off with barriers that allowed people to use the road. There was also a pile of dog muck on the ramp a metre or so away from the front door. I wondered what I had let myself in for and entered the hotel in a bad mood. However once inside, the small reception area was perfect and was staffed by someone who was polite and courteous. I asked to see the room before I would check in as I had researched a lot of hotels and found the room sizes really small and I had chosen the kapital Opéra because of its larger rooms. The receptionist accommodated my request (even though I was informed by my partner that I had been rude whilst doing so). The room was perfect at first glance and was big enough.... We were then informed that everything in the mini bar was free of charge... which was a bonus. During our stay there was a few things that could have made our time better but these are the little things that are of little importance. We had occasion to ask for an iron... one turned up after a long wait and a second phone call but with no ironing board and as we were running late we made do. The mini bar was never refilled... this was a very small inconvenience. I would rather have paid extra and had a bottle or two of water on hand when it was needed. As it's a small hotel there always seemed to be laundry trolleys opposite our door. This was an unwelcome sight but probably very little that the hotel can do about it due to the size of the corridors... We were next to the lift but this was not a problem as it was noiseless apart from a few people talking and once again there is nothing that the hotel can do about it. The breakfasts were amazing and hosted by a very polite member of staff. All in all I found the hotel clean, hospitable and very welcoming. I would definitely stay there again. The staff were always helpful and the beds were comfortable. Checkout times were very convenient as well. Oh and the dog muck was cleaned up very quickly...

"Amazing stay..the perfect city Hotel"

5
19/03/2017

We stayed in the Hotel for three nights. I can definitely recommend this hotel to everyone. Big, clean, quiet and comfortable rooms and friendly staff. Upon arrival we were told that we just got a free upgrade. The minibar with softdrinks and chocolate was complementary. We even got a city map and were introduced to the surroundings and where the nearest metro station is etc. The Hotel is located not to far from Sacré-Coeur and many other interesting sights. We never had breakfast but they offered a breakfast buffet for around 14 €, which I think is a fair price. This Hotel is worth every star it got!

"Brillant stay!"

3
27/02/2017

Stayed in this hotel for 3 nights, the bed was comfy and most of the staff we came in contact with at the front desk where friendly apart from one lady on check out that did not even ask if we enjoyed our stay she just asked for the payment and that was all, my invoice was not put in an envelope it was just folded and handed to me I thought this was very rude. I would like to say the guy who works at night is very nice and speaks very good english. When we booked the hotel they asked us if we would like a special request so we asked for some fresh fruit and 2 drinks for when we arrive, every other hotel I have stayed in on mt travels, this has been complimentary however they charged us 30€ for 2 drinks and a bowl of grapes which was very disappointing. The hotel is situated in an ok place that is close to a metro station to get to the centre of paris! The area around the hotel is very intimidating at night, I was walking around with ny girlfriend and had people say things to us in french and then laugh and we felt violated, never experienced this in any other country!!

Iuliana G, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Ryan S, Thank you for sharing with us your experience at the Best Western Premier Kapital Opera. Every review allow us to improve on a daily-basis our guest relation. Please note that the mini-bar is free of charge. Special request, as you asked for cocktails and fruits, by e-mail are not included in the price of the room. That is the reason that you have been charged for this service. I note your comment regarding the area, as you said we are at 15 minutes' walk from the Pigalle quarter, which is famous for le Moulin Rouge and a touristic neighborhood. But we are also located 15 minutes' walk from the Opera Garnier, la Madeleine and from les grands boulevards which are the highlight Paris. Thank you for staying with us, you will be more than welcome at the Best Western Premier Kapital Opera for any further stay. Best Regards,

"Great! "

5
25/02/2017

Great hotel, suprise... Paris has nice staff anyway!! Service was perfect and perfectly English speaking! Would book the same hotel again next trip! Clean rooms, small but clean and with a very comfi bed!

"Poor After-Sale-Service"

1
21/02/2017

This was my third time staying in this hotel, overall was good. However, I am disappointed to their after-sale-service. I booked a taxi through hotel to airport. The front desk told me the night before the taxi fare would be €55, so I gave the same amount to the driver. The driver was not able to give me the receipt when I took off, but sent by email afterward. Later I checked email and discovered the price was €45. I called the driver immediately when I was still in airport, who committed to follow-up. After I returned to HK, I wrote email twice to driver, no feedback is received, neither feedback from hotel even I sent emails to them twice, they should have connection with that driver, but offered no hands on this case, I am very disappointed on their service.

"Fantastic!"

5
27/11/2016

Just perfect, a great hotel. Location was good and close to the metro-stop. Good breakfast, and very friendly helpful staff. Room was beautiful and especially the bathroom was amazing. I highly recommend this hotel, we loved it and certainly come back!

Iuliana G, Jahna C and the entire team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear queridogideon, Thank you for this warm return, it pleases us all without exception. Our greatest reward is the recognition of our work, which is above all a passion. We are pleased to know that you have had a good time with us. You will always be welcome at the Kapital Opera, you just have to push the door. We are waiting for you already :-) See you soon, The entire Kapital Opera team

"A lovely stay"

4
17/11/2016

Clean, nice room, friendly staff. I highly recommend this hotel. Its placed in a calm area. But still close to shopping and sightseeing. The staff was friendly and helpful. We went as a couple and had a very romantic weekend at this hotel. Must give credit to the cleaning staff, it was lovely to come "home" to a fresh and clean room after long days in Paris.

Iuliana G, Jahna C and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Stine S, Thank you for your lovely review, we are so happy to know that you enjoyed your stay with us : the location, the staff, the fresh and clean room. It is our best reward when you referred to Kapital Opéra as "Home". We are proud to call you now a member of our great family :-) Kind regards from Paris. Jahna C General Manager

"Really impressed!"

5
11/11/2016

I was extremely impressed with my the hotel. I'd filtered my search by 4* hotels only (5* is a little unessessary) but honestly this hotel had the 5* look and feel. Only opened in December 2015, it's very fresh and right next to Rome Metro station! Loved it.

Iuliana G, Jahna C and the Kapital Opéra Team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Scott M, Many thanks for sharing on Tripadvisor, major boost for our new hotel. We are so delighted to read your comment, it is a real pleasure for all of us. You will always be a member of our family, and you can come any time you want at Hotel Kapital Opéra, your 5 stars Parisian home :-) Kind Regards, Jahna C General Manager

"Little gem tucked away down a peaceful street"

4
10/11/2016

We booked the Best Western Kapital because it had really good reviews & the rooms looked nice. The hotel is within minutes of a tube stations either end of the road & easy to find. The neighbourhood was nice & so quiet it was lovely. We arrived & check in was a little slow due to 1 computer available to check people in. This could be something they could invest in as I can imagine its very time consuming if alot of people arrive at the same time! We finally checked in to be told we had been upgraded to a superior room so that was a good start. The room was nice & modern. The room was not huge but enough for us with a nice modern spacious bathroom, flat screen tv, mini bar & coffee machine. The bed was huge & so comfortable. Usually beds away are like sleeping on bricks but the beds here were like heaven. The shower was a spacious walk in shower which was perfect. The hotel overall is modern & the staff were friendly & helpful. Would definately stay here again & recommend the hotel to friends. Thanks for a pleasant stay in Paris....

Iuliana G, Jahna C and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Natasha H, Thank you so much for this wonderful review. I see that you have been sensitive to the charm of our hotel: the warm and professional staff, the quality of our Epéda beds, the Nespresso machine in your room ... Make you our VIP the time of your stay is our greatest pleasure: -) You will always be welcome at the Hotel Kapital Opera : your home away from home. Kind Regards, Jahna C General Manager

"Absolutely Great"

5
10/11/2016

Brilliant hotel. Perfect location and great service. 10 minutes walk to La Fayette, 1 minute walk from Rome subway station. Staff was great. The superior room was good in size and the bathroom was fantastic. Absolutely recommended.

Iuliana G, Jahna c and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Omar M, Thank you so much for this wonderful review. We are so happy to see that you have been sensitive to the charm of our hotel ... Make you feel at home the time of your stay is our greatest pleasure. You will always be welcome at the Hotel Kapital Opera, your Parisian home. Kind Regards, Jahna C General Manager

"nice and quiet"

4
07/11/2016

Located in nice and quiet neighbourhood near Metro Rome Attractive classical Parisian town house Kargen comfortable bed but room rather small Splendid bath room Breakfast offers value for money Personnel very kind and helpfull We'll come again

Iuliana G, Jahna C and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear 325niki, Thank you so much for this nice review. I see that you have been sensitive to the charm of our hotel : quiet neighbourhood, the quality of our beds, splendid bathroom, friendly staff... Make you our VIP the time of your stay is our greatest pleasure : -) You will always be welcome at the Hotel Kapital Opera. Kind Regards, Jahna C General Manager

"Comfortable stay in a calm neighborhood"

5
02/11/2016

This hotel is situated in a small remodeled typical Parisian building. There ere two metro stations nearby and a convenience store at the corner. The neighborhood is familiar and calm, and it's a few blocks from all the main stores. The rooms are very comfortable, with very well equipped bathrooms, a mini bar and nespresso machine. The staff was really welcoming and helpful. I would definitely stay there again.

Iuliana G, Jahna C and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Friend, Thank you so much for this wonderful review. I see that you have been sensitive to the charm of our hotel : the warm and professional staff, the comfort of our rooms, the Nespresso machine in room ... Make you our VIP the time of your stay is our greatest pleasure: -) You will always be welcome at the Hotel Kapital Opera, so feel free to come again. Kind Regards, Jahna C General Manager

"Paris vacation"

5
02/11/2016

We enjoyed the very beautiful boutique hotel that was perfect in every way. The rooms were beautifully and newly appointed and the staff was lovely. The hotel was central to everything and prices were great. I would stay again in a heartbeat! Staying there made me feel elegant. The hotel Mgr greater us after our long day out and made us feel special. The hotel was spotless!

"Best hotel in Paris"

5
01/11/2016

This a 4 star boutique hotel in the heart of Paris. Very quiet street but close to 3 metro stations and almost all major sightseeing places. We easily walked. The breakfast is very rich with high quality products. You will find everything. Excellent service and staff attending all your requests. There are many restaurants around including many ethnic ones Italian, Chinese, Lebanese, Japanese, Vietnamese etc. This will be our place in Paris.

"Among the best 4-star I´ve ever been"

5
28/10/2016

I've been in a lot of hotels in my life, and this one is definitely among the best 4-star hotels. Big rooms, VERY nice beds and linen. Impeccable and comfortable bathrooms. Very nice staff, close to a metro station.

Iuliana G, Jahna C and the Kapital Opéra Team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Southerndeal, What a nice review ! It is the best reward ever for all of us. Many thanks for sharing your experience on Tripadvisor, major boost for our nice little nest... We hope that you will come back at Hotel Kapital Opéra : your home away from home. Kind Regards from the city of lights. Jahna C. General Manager

"Very good impression"

5
23/10/2016

1. Very friendly and helpful front desk staffs 2. Free upgrade to bigger room when the staff knows our kid is more than 12 years old 3. Very close to a few metro stations and super markets 4. Good small restaurants nearby 5. Close to Eurostar train station

Iuliana G, Jahna C and the Kapital Opéra Team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Ahbian, Many thanks for sharing your experience on Tripadvisor. I'm happy to know that you enjoyed every "step" of your stay. VIP treatment for our Guests, special attentions, great location, friendly staff... It is our duty to make you feel at home. So your comment is the best reward for all of us. Kind Regards, Jahna C General Manager.

"Quick break in Paris with a Russian Flair :-)"

4
19/10/2016

As you may know by now i love to take a little weekend away in Paris every now again, and even though i do have family over there sometimes its nice to just book a hotel an feel like a tourist. So i came across this hotel and thought mmmm interesting the Location is perfect and easy access from Gard Du Nord , prices are good and the rooms looks really cosy...so what this i do went ahead and booked it. Upon my arrival i was greeted my the lovely receptionist Miria, she was really helpful and sweet...we even manage to squeeze in a little chat *yes i know i am a chatter box* before i forget ....the reception area is mesmerizing . she handed me my key and up i went to my lovely DELUXE ROOM (302) . Now let's talk about the room....i am a bathroom selfie freak *haha* and i fell in love with it straight away...i mean how can you not love a rainforest shower ( that is how i call them ..you know the overhead showers ) i couldn't wait to jump in and pretend to be BEYONCE singing to her fans *haha no judgement pls * not forgetting to mention that the toiletries are from NUXE * so far winning on every level * The room is really cosy ..i looked at the bed and i could hear it calling my name ..i resisted went for dinner before indulging , i also met Darwin at the hotel bar , really helpful and polite. when i finally lay down....heaven...the pillows ....the matters...the duvet...i could have fallen into a voluntary coma. The street is really quiet which only made my sleep even better. i would love to tell you all about my time in the bathroom/shower but i will spare you the details :-) lets just say that 45mns in the shower was totally justified, another half hour in the robe ....so soft :-) Went for a quick bite * as i wanted to make the most of my room * where i met Nawarat , attention to details , polite with a lovely face and must i say her ice tea is the best. This hotel really worth going to , the staff is so helpful * best customer service * , friendly and smiley, and i love the decor *Russian theme art work* and the location. Planning your next trip ...don't second guess go ahead and book it. PS: WIFI CONNECTION IS PERFECT BIG THANK YOU FOR THE GOUVERNANTE. bisous a plus mes lecteurs xoxo

Iuliana G, Jahna C and the Kapital Opéra Team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Shana C, What can I say ??... I'm SPEECHLESS RIGHT NOW ! Your comment is so fabulous, nice and funny :-) On behalf of the entire team I thank you. It is so delightful to read you review, it's our best reward. Many thanks for sharing on Tripadvisor, major boost for our little nest. You will always be welcome at Hotel Kapital Opéra, your Parisian home. Kind Regards from Paris (with a Russian Flair) Dasvidania. Jahna C General Manager

"Our plan B but was amazing"

5
17/10/2016

Our initial accommodation fell through so we booked at Best Western. When we arrived the lovely girl at the desk was so attentive and even escorted us up to our room because she empathised with our busy day. The room was clean, great shower and lovely staff always smiling and would greet you with a lovely Bonjour! - without fail. Great place to stay when in France and so close to the Rome metro station, montematre and Sacré Coer. We definitely landed on our feet with this place :)

Iuliana G, Jahna C and the Hotel Kapital Opéra Team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Aimz5587, Many thanks for sharing on Tripadvisor, your comment is important for all of us. I'm happy to know that you enjoyed your stay with us, and our friendly staff :-) If you felt comfortable and at home it is "Mission accomplished" for our team. It is a pleasure for us to make you feel special and happy. You will always be Welcome at Hotel Kapital Opéra, you just need to push the door. Kind Regards from Paris. Jahna C General Manager

"Wonderful stay!"

5
16/10/2016

The Best Western Kapital Opera is in a prime spot, located a short distance away from three metro stations and with a plethora of eateries nearby. The staff were friendly and helpful - even leaving us a lovely gift to celebrate our honeymoon. The room was spotless and had a wonderful view of the street. We will definitely be staying here again when we return to Paris!

"A great stay in a comfortable and chic hotel!"

4
16/10/2016

I am was solo traveller and was visiting Paris for the first time. I wanted a place that was a reasonable distance from all the tourist places and landmarks but still relatively quiet. I chose BWP Kapital Opera for these reason. On arrival, i was greeted by a friendly reception staff that checked me in quickly. He also assisted me with a few of my questions about the city and also booked a taxi for me for a few later in the week. The room was compact but had everything you need an expect from a good hotel. The room was well appointed, bed was very comfortable, it was clean and had a kind of retro, 1920's but with a modern and sophisticated feel. Bathroom was the highlight for me with a great shower (I love my showers). There is not much around the in the immediate vicinity of the hotel so you would need to walk a bit to go to a lot of placed which i didnt mind as this was always my plan. It took me 30mins to Sacre Couer, 30-35mins to Arc de Triomphe/Champs Elysees, 50mins to Eiffel tower and 35mins to Louvre and 55 mins to Notre Dame. All very reasonable.

"Fantastic time, place and location"

5
02/10/2016

I booked the hotel through booking.com, I reviewed earlier opinions in trypadvisor, it was all true to reality. The staff attentive(special petitions can make it possibles), pleasant, struggled to explain in Spanish, or apologized and spoke English if you do not know french. All people in Paris very nice. The hotel is located in a strategic area. Near the bulevar Cliché which will gives you to the Moulin Rouge (10-15min walking), and Sacred Heart Basílica. Europe underground 100mts from hotel, with connections to the Eiffel Tower and the Champs Elysées (15 minutes), the rooms really clean 10 out of 10. I chose a king-size bed, extra-comfortable, extra-great! I said goodbye to my wife at night before sleeping with smoke signals ... In reception you have tea área every day posting, internet wifi quality in hotel, a computer with printer, breakfast área did not stay but smells very well every morning, hotel really quiet. You have bycicles shuttle of Paris, at 50mts from the hotel, if you loves to meet Pris by bike. The hotel was the best I have been in recent travels in Europe I have done. I will come back again, sure.

Iuliana G, Jahna C, Iulana G and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Fernando G, I just want to say : "Wouuaaouuu, I wish I could stay in this hotel :-) ". Thank you for your review !! Knowing that you had a great stay with us is a real pleasure. I'am speechless at the moment... Next time you should try our breakfast : baguettes, croissants, pains au chocolat, pancakes, fresh juices, cheese and many more ... it's the perfect way to start your day. See you soon at Best Western Premier Kapital Opéra, your French home. Regards, Jahna C General Manager

"Wonderful hotel"

5
01/10/2016

I think I slept better in this hotel than I've ever slept in a hotel. The bathroom is very nice, with a rain showerhead. The staff was very helpful and friendly -- they even replaced our TV remote at 22:00 hrs. The hotel is only one block from the metro. There are to mini-markets and a bakery within one block of the hotel. Excellent location!

Iuliana G, Jahna C, Iuliana G and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear ajvl2016, It is nice to read that you splept like a baby in our bed (top quality mattress) not to mentioned that it is the first purpose of a good hotel... We hope that you felt at home : it is our final goal. Our guets are like members of our family, so thank you for sharing your experience. Don't hesitate to visit us again, you will always be welcome at home :-) Regards, Jahna C. General Manager

"Comfortable and great location !"

5
29/09/2016

Comfortable and great location ! The nespresso machine in room was a very convenient feature. Very comfortable bedding and very attractive decor. The location is very close to the metro several grocery stores close by.

Iuliana G, Jahna C, Iuliana G and our team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Samantha S, What a better way to start the day : a good coffee in bed, after a peaceful night on a soft cloud. It is PERFECTION ! Every day feels like a Sunday to me that way. I hope you enjoyed the Nuxe amenities in the bathroom, they smell so nice. See you soon Samantha, we are already waiting for you. Regards, Jahna C, General Manager.

"Great stay"

5
29/09/2016

Everything about this hotel is fantastic. Rooms are so nice and it was probably the most comfortable bed I've slept in. Location is nice and in a "local's" neighborhood. Staff was super helpful. All in all a great stay.

Iuliana G, Jahna C, Iuliana G and our Team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Schwanz, Thank you for sharing your experience, it is a pleasure to read it. Our beds are magical, so soft and comfy. We have a special ingredient ... ok, I'll share the secret with you (but don't tell anyone) : there are made everyday with hospitality and LOVE ! For more secret sharing, don't hesitate to visit us again :-) Regards, Jahna c, General Manager

"Absolute gem hidden in the City of Lights"

5
27/09/2016

Fortunately for us, the Best Western, we had originally booked for the Jimmy Buffet concert weekend had no rooms left and they offered to transfer us to the Kapital.This is a brilliant deluxe, modern, boutique style hotel. Everyone of the staff were fabulous, professional, friendly and made our stay a pleasure. Rooms are immaculate and the bathroom and shower, the ultimate in luxury. Breakfast was superb, perfect set up for a busy day in Paris. THANK YOU SO VERY MUCH!

Iuliana G, Jahna, Iuliana and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear tgr50, Many thanks for your support. We are pleased that your stay met your expectations. You will always be welcome at Best Western Premier Kapital Opéra, your home away from home. Bon baiser de Paris. Jahna Chevi General Manager

"Excellent Hotel"

5
27/09/2016

Central location. Close to three metro stations. Quiet surroundings. Clean comfortable rooms, though small (usual for Paris). Very friendly front office staff. Daily housekeeping. Definitely recommend for stay.

Iuliana G, Jahna, Iuliana and the team at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Khuranahs, Thank you very much for your review, it is important for us to have your feedback. I hope you will come back to discover new suprises from our wonderful team. See you soon in the city of lights. Jahna Chevi General Manager

"Nice new and clean hotel in a great location."

5
25/09/2016

This is a very new hotel, and everything was clean and tidy. The rooms are pretty small (although probably normal for a small-ish Paris hotel), but very comfortable and a very good value. Location was great as three Metro stations and the huge Gare Saint-Lazare train station are nearby to get you almost anywhere. We opted for a cab ride from CDG airport (50 Euro), but could have used public transportation if we had to. We especially enjoyed how close the hotel was to the Montmartre neighborhood that has soo much charm and great little bistros and shops. The hotel offers a nice, but expensive, breakfast that we skipped since such good coffee and pastries are abundant everywhere.

"A very good experience to repeat"

5
12/09/2016

I only have good things to say about this hotel, I enjoy every moment. I went to paris in holidays, to revisit it. This year I broke my leg, and I have some dificulties with my left leg, and this hotel accept to remark my first stay, something that I enjoy a lot. The room was large, the bathroom very good, and the mattress was very good. Reception personal was very atentious, it was raining the next day and they lent us an umbrella for our turn around. They care for their guests. We had the express breakfast, served by a simpatic lady. The room was always clean. The hotel is at a nice street and nearby we have coffes, restaurants and snacks, as a supermarket. Metro and bus stop are nearby too. A very nice localisation for those who want to visit Paris. I really recomend it, and if possible I like to return to it.

Iuliana G, TheTeam at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Esparteiro, Many thanks for your warm feedback, it is our best reward ! We are really pleased to know that your stay with us has met your expectations. You will always be welcome at Best Western Premier Kapital Opéra, your home away from home :-) Best regards, Jahna and Iuliana

"Excellent hotel"

5
04/09/2016

Excellent hotel - great bed, lovely shower, big windows. Close to 3 metro stops. We stayed 2 nights and would defiantly stay here again and recommend it to others. Only negative was no English channels on TV but there was meant to be and reception tried to get them. I am sure they have fixed that by now.

Iuliana G, Jahna C et toute l'équipe at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Anne F, Thank you for sharing your experience, it is a real pleasure to read your comment. We are sorry for the English TV channels, even if it did not affect the quality of your stay with us. Let's say that it is our stategy so you can learn French very quickly ;-) But don't worry, for your next visit the english TV channels will be ready and many more surprises. Best Regards, Jahna, Iuliana and the team

"Great Place to Stay"

5
04/09/2016

The location of the hotel was perfect, a block or so from the Rome Metro Station. We used the Metro extensively to get around the city and found it very easy and similar to DC's Metro. The hotel staff was super and went out of their way to help. We expected a patio and a Queen bed but got no patio and a King bed. I'll take that swap any day. The one concern to me prior to the trip was safety but at no time did we ever feel unsafe in the area we stayed. In all I'd recommend this hotel to anyone visiting Paris. A great value, a great location and a great staff.

"Nice Hotel"

5
01/09/2016

We have enjoyed very much your stay. In Best Wester Kapital Opera the rooms and bedroom were renovated and were very exquisite In the neighborhood we can find restaurants, pastry shops, supermarket The serviçe was very good, the location is near the metro and gare saint Lazare,

"Quiet Room, Comfortable Bed"

5
27/08/2016

The king size bed was super comfortable and so were the pillows. We spent two days just relaxing in the room and also because there was heat wave on..and also, we drank too much wine. The staff were very friendly. The location was great. We were in 107 so we heard no noise except the AC and sometimes someone showering upstairs but other than that we had the best sleeps. I recommend this hotel.

"BEST WESTERN PREMIER Kapital Opera"

5
26/08/2016

It was such a clever/pleasent decision to have choosen the BEST WESTERN PREMIER Kapital Opera. Iuliana and her Staff make feel at home!. It was also remarkable that most of the peolple at the front desk speak Spanish. 100% recommended.

"We will def come back"

5
24/08/2016

We love everything about BW premier kapital opera. The room was clean, the bed was very comfortable and the shower was perfect! The location was amazing too, there are three metro station within 5mins walking distance from hotel. It is very convenient location to go anywhere in Paris. The most favourite thing about this hotel is the staff. Especially Darwin, very helpful, friendly but super polite. Every night when we came back to hotel we had a little conversation with him. It was our routine while staying there. We really enjoyed having chats with him.

"Boutique experience"

5
19/08/2016

What a lovely surprise after a long day travelling. Staff were helpful and generous with a comp. upgrade. Great coffee machine in room. Beautifully furnished and super comfortable bed and pillows. Loved the fit out of the hotel and would highly recommend.

"Best Hotel Experience. Excellent staff & service"

5
13/08/2016

One of the best hotels we have stayed in till date. - Perfect in all ways: Excellent location close to 2 metro stations - Careful & thorough attention to detail- Quality of rooms, beds, mattresses, bathrooms, breakfast, toiletries, cleanliness, hygiene, service all are absolutely top. -Best part about the hotel is the staff and level of service. No request is too big or unreasonable for them. - Darwin gave us free upgrade from Standard to Delux rooms. Thanks Darwin! - Juliana and Aude helped out with many requests including changing one of the rooms at the last minute to make it more comfortable for our parents as they have a problem with steep stairs. - They helped book taxis whenever requested at no extra cost. - All the staff at this hotel is efficient, friendly and well trained staff, probably one of the best we have ever come across in all our travels in many countries. - The breakfast is one of the best hotel breakfasts with hot and cold options and the most efficient staff handling it. - The bathrooms, shower, toiletries are all excellent quality. Excellent attention to detail, top service & staff. We highly recommend this hotel for all travelers especially families with children or older guests in the group.

"Great!"

5
09/08/2016

We feel good in this hotel. Staff were so nice and helpful. If the bed is a real double bed (not combind by two bed), that will be prefect. The location is great, metro and restaurant are very close. We will stay in this hotel again when visit Paris again. Thanks

"25th Wedding Anniversary Break"

5
05/08/2016

The hotel was excellent. The room was fairly small but contained everything we needed. Everything worked! A special mention to the 'James Corden' lookalike on Reception who helped us out with restaurant recommendations. The breakfast is fairly expensive, and there's a supermarket up the road that sells croissants, so we bought those, had a coffee in the room and were set for the day. The bathroom was spotless. Only problem was that you could hear the cleaner in the morning through the door, which obviously wasn't sound proofed and we were woken earlier than we wanted.

Iuliana G, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Nicolette, Thank you for having chosen the Best Western Premier Kapital Opéra for your 25th Wedding Anniversary! It is a pleasure to know that you have appreciated our room facilities. Nevertheless I am dissapointed to know that you have been woken up by our hosekeeping staff. Therefore, we can assure you we will be more precautios in the future! Furthermore, thank you for your special mention! Your kind words have been shared with our receptionist, Romain! We hope we will have the pleasure to welcome you once again in our hotel and until then we send you our best regards! Iuliana

"Our stay in Paris"

4
05/08/2016

The Kapital Opera hotel was an ideal choice for our stay in Paris. The location was quiet but close to the Metro and to a wide range of restaurants and shops. The staff were friendly and helpful without exception. The room was adequate in size, quiet and with an openable window (important for me). The facilities were all we needed. We would happily come again.

Iuliana G, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear guest, Thank you for sharing your hotel experience at the Best Western Premier Kapital Opéra with us on TripAdvisor! We are delighted to know that the location of the hotel, the size of the room and the opeanable window made your stay with us comfortable. Furthermore, thank you for your kind words towards our frendly and helpful staff! We would be happy to welcome you again, so do not hesitate to contact us! Kind regards, Iuliana

"Excellent Hotel!"

5
04/08/2016

Great location of hotel with 3 Metro-stations close by, close to Place Pigalle and Montmartre, newly renovated public areas and rooms in 2015, very well-furnished room, great marble bathroom, friendly staff; room a bit small, but I guess that's the way it is in Paris!

"Wonderful vacation"

5
31/07/2016

It's a very nice hotel, very clean, comfortable rooms, near everything & near 2 metro stations, near carrefour & monoprix, the staff is polite and helpful, we had a wonderful stay and wished we could stay longer.

Mathieu W, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear City135, Thank you for leaving your feedback on your stay with us ! We love to read that you enjoyed near the shops and the touristic attractions. We are glad you enjoyed our well trained staff and we thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Iuliana and Romain Your front desk team

"Stay in Paris"

4
29/07/2016

Very cosy,comfortable, clean & good aircon room to stay in especially very ideal size of bathroom. This is one of the best bathroom comparable to other European hotel's bathrooms. My family & I really enjoy our stay in your hotel. As for hotel location wise is centrally located.

Mathieu W, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear PHS538, Thank you for your comment which is a real source of motivation for all of us at Best Western Premier Kapital Opéra. We are glad you enjoyed our hotel and its location next to 3 metro stations and the best shopping area in Paris ! We love to read that you enjoyed our beautiful bathrooms as well. We hope to welcome you back soon with us. Kind regards, Iuliana and Romain Your front desk team

"Paris Secret"

5
27/07/2016

Spent 9 days at this hotel and it was one of the best I've stayed in. The staff are excellent and happy to help with any request and spoke English which was fantastic as my French was bad:)The rooms are clean and modern and the shower wonderful. I would not hesitate booking this hotel in the future.

Mathieu W, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Dudley, Thank you for your comment which is a real source of motivation for all of us at Best Western Premier Kapital Opéra ! We are glad you enjoyed our hotel, the room ant the equipments. We both know that the rain shower is divine ! We love to read that you enjoyed kind and polyglot staff. Thank you for the compliments shared with the entire team. We hope to have you back soon with us. Best regards, Iuliana et Romain Your front desk team

"Amazing!"

5
26/07/2016

We stayed at the Best Western Premier Kapital Opera on our last couple of nights of our 4 week honeymoon in Europe and we are so glad we did. The check in staff were so lovely and welcoming and we were very happy with our complimentary upgraded room! The bed was the best bed we had the entire 4 week holiday and the location was perfect! We would recommend and we would stay again! Thank you!!

Mathieu W, Responsable réception at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Caroenewman Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We are delighted to read that you enjoyed our wonderful bed. We thank you for your compliments that have been shared with the entire team. We hope to welcome you back soon with us. Kind regards, Iuliana et Romain Your front desk team

"Perfect Spot"

4
11/07/2016

Great location, great rooms. A little noisy at times due to the central location but a very good place to stay in Paris. Would visit again when returning to Paris. I would recommend this hotel to all my friends and family.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Jimmy, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We love to read that you enjoyed our location in the heart of Paris. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"THIEVES! DO NOT STAY HERE!"

1
08/07/2016

IF YOU WANT TO GET YOUR MONEY STOLEN, STAY HERE! Deceiving description We booked their biggest room called "Suite with city views" from a big travel website. The pictures showed an apartment on a top floor with a balcony and views, which was one of the reasons why we booked our romantic stay in Paris at this specific hotel. Once we arrived at the hotel we were given a room on the ground floor with views on their interior courtyard and their gutters. There was no light in the apartment. Plus the bathroom was in the basement( yes you read correctly, we had to go down some very unsteady and steep stairs to use the bathroom...not very convenient at night...or ever for this matter). Because of that we requested another room. They gave us a "Deluxe room" (which is a downgrade from what we paid for, remember we paid for the "Suite") on the 4th floor. It was rather small- I don't want to imagine what a Standard room looks in their hotel (probably like a closet). Poor condition Even if this hotel was newly opened at the time of our stay, the bathroom was already in poor condition with walls peeling and shower drain being nasty. Bad cleaning One day we came back to our room and someone (probably the maid) drank from our paid mini bar and left half the bottle emptied out on the table. Noisy The isolation is bad and you can hear people argue, have sex, use the bathroom, and come back at night. If you want a peaceful stay, well..do not stay here! Bad service The hotel never reimbursed us for the downgrade from "Suite" to "Deluxe" room, despite the numerous calls we made to them and to the website on which we bought our stay. The manager was always "busy", and "in a meeting" and refused to talk to us. They owe us money and it's very appalling that a chain like Best Western is trying to steal from their own customers. We are still waiting to hear back from this hotel six weeks after our stay. DO NOT STAY HERE I do not recommend staying here because despite all the good reviews (probably paid reviews to up their score), this hotel is poorly managed, will not help you in case of problem, and there is no real value for your money. Paris has a lot more nice hotels to offer, where the staff is actually willing to help.

"Pretty good value"

5
05/07/2016

When I chose this hotel, I had no idea where I'd be staying, but had a gut feeling it'd be at least good! To my surprise, it's literally a stone's throw away from the subway station.: it's easy to get to the hotel from the airport as well as the train station. The flea market on Saturday is pretty cool and about 300 feet away from the hotel. The breakfast is very decent, i.e. acceptable. I found it was within fairly easy walking distance from downtown. The only thing that left me perplexed was the size of the elevator: max 4 people and I barely fit in there with my small wife and 1 bag! The footprint is about 3x5 feet! One other thing to mention: they did not clean the room floor very well!

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We were very pleased to read that you enjoyed your stay among us, especially our location in the heart of the 8th arrondissement. On the other hand, we truly regret your disappointment regarding the floor cleanless, we will share your comment to our team to fix it straight away. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Lovely little hotel"

5
02/07/2016

Fabulous staff, so helpful and friendly , room small, but to be expected in Paris, but layout was good, bed was brilliant and awesome shower ...can definitely recommend ...nice little market close by and metro access easy at both Liege and Rome stops

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear CSD747, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed our bathroom design with the rain shower. We were very pleased to read that you also enjoyed our location next to Saint lazare station and the Batignolles market ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Amazing stay!!!!"

5
02/07/2016

What an amazing hotel for value, service and cleanliness! The staff were so incredibly friendly. The rooms were cleaned so well! We were so impressed with the service I would definitely visit again and again. Thank you for the hospitality I will definitely recommend this to couples and friends and anyone visiting Paris for either a short to medium stay.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Smahri1 Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We thank you for your compliments that have been shared with the entire team ! We love to read that you enjoyed our professional and friendly staff of our new hotel 4*. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Great stay in Paris"

4
28/06/2016

Modern, clean, and professionally managed hotel. Approx 1-2 km from key tourist sites, and very nearby metro stations. Staff were super helpful and kind to make our stay enjoyable. Only issue the rooms are quite small, but we understand this is very typical in Paris. We would return to this hotel very happily!

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Daniel, Thank you for leaving your feedback on your stay with us. We love to read that you enjoyed our great situation next to three metro lines ! We thank you for your compliments that have been shared with the entire team. Also regarding the size of the room,we will glad to show you our junior suite for your next trip. We hope to welcome you back soon with us. Best regards, Mathieu Weiss

"A Faberge Egg!"

5
27/06/2016

A gem hidden amongst the locals. Metro closeby, far enough away from the bustle of the touristy areas, great local eating, don't hesitate to stay here. Brand new hotel and the service is very good. Room 402 was great, windows opened onto the street but was still very quiet. No bathtub but the shower is spacious and the water is always hot. Rooms and hotel are spotless. Breakfast has great variety and service.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Grapplegrommett Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed your stay among us. We love to read that you enjoyed our great location next to shopping area ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Fabulous hotel in a great location"

5
23/06/2016

I was moved to this hotel by The Holiday Inn Paris Gare d lest as they had oversold the rooms and when I tried to check in at gone midnight they moved me here. Well every cloud has a silver lining as this hotel is brand new and the rooms are lovely. All the staff are really helpful and friendly. Hotel is located between 2 metro stations so perfect location for business or a city stay. Breakfast is served daily and great choice. Rooms have coffee machine, hair dryer lovely bathrooms and really comfortable beds. This is the second Best Western I have stayed in whilst in Paris and I have had good experiences in both. Good free wifi also.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Justsaying2012, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We thank you for your compliments that have been shared with the entire team. We love to read that you enjoyed our rooms amenities espcially our Nuxe products and our Nespresso machine ! We are glad that you enjoyed our breakfast buffet with our large choice of fresh products. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"When in Paris"

4
20/06/2016

Great hotel, VERY CLEAN and amenities quite beautiful. Very close to the Rome metro, but not my favorite area of Paris. We were at a different, non Best Western hotel 2 nights prior in the St. Germain area and it was great area, but hotel not as nice.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Udflyergrad, Thank you for leaving your feedback on your stay with us. We thank you for your compliments of our new parisian boutique hotel, that have been shared with the entire team. Again we thank you for your feedback and hope to welcome you back soon. Kind regards, Mathieu Weiss

"Terrible experience"

2
20/06/2016

When I booked this hotel, I mentioned that I would like to stay on the upper floor. So, when I arrived, on my papers 4th floor was mentioned, but the girl decided to put me on 2nd, promising that it would still be quite.. In the morning I woke up from my neighbors alarm, from another room, and there was no sound even, just never ending vibration. Breakfast has very limited choice, and! Limited amount of tables. I waited for a few moments, but had to take yoghurt and go to my room. There was not much left on the serving table anyhow. So, this is my bad experience in Paris. My friend actually told me today that here they have different stars system. If hotel has 4 stars, it doesn't really mean you'll get you great experience. Really good hotels are the one who have palace title.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Anna, Firstly I would like to thank you for taking the time to advise of your recent stay at Best Western Premier Kapital Opéra. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your review, especially with the fact that we were not able to provide you with a room in the upper floors. Therefore we have added a note in your guest profile to ensure that we will fulfill this request for a future stay. We also aopologize regarding the alarm which was triggered by one of our guest smoking within a room, which is forbiden in France. Regarding the breakfast we would be very happy to serve you next time in your room a platter with all you like the most. I hope that you will allow us to show you the true face of the hotel Best Western Premier Kapital Opéra during a future stay. Kind regards, Mathieu Weiss

"Comfortable"

4
16/06/2016

The room was very comfortable, clean and quite. The location is more or less good. You can walk to Concorde squre in 20 minutes. The railway station is 10 minutes. The staff is very friendly. The breakfast is OK

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Sir, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed your stay among us. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Amazing place"

5
15/06/2016

We visit Paris second time. This time our stay were 10 out 10, absolutely different amazing experience. Best Western Kapital opera hotel was best choice we have done. Very friendly staff,ready to help with any questions and any time. Rooms big,clean,very modern,huge shower and bathroom.Very close,within 20-25 min.walking distance,to all major attractions. We will defenetly coming back to Paris and only this hotel.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Ella, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. Mentioning our friendly staff and clean and modern rooms means a lot to us! Furthermore we are glad you enjoyed our hotel and its location. We love to read that you enjoyed your experience with us and we really appreciate your feed back! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Overnight stop!"

5
12/06/2016

We braved transport and other strikes for a few days in Provence and needed to break our journey home. Paris seemed ideal. We were delighted to find helpful, friendly staff after a long train journey north and that our room had been upgraded and was on the ground floor adjacent to a small courtyard. The Nespresso machine was useful for hot reviving beverages and we spent the next twenty four hours exploring Paris. We went out for a meal at a local bistro and had a very quiet and comfortable night's sleep. The hotel looked after our baggage between checking out and our onward journey via the Gare du Nord so we could travel light for some sight-seeing.

"Best location"

4
09/06/2016

Good address in Paris Excellent service Nice breakfast. Quite and very comfortable. Near to public transportation Nice address of restaurants and bar to have a lunch or dinner. You can catch the railway station saint Lazare by walk in few minutes.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Mister Abidi, We thank you for your compliments that have been shared with the entire team. We were very pleased to read that you enjoyed our breakfast buffet and the calm of our brand new parisian boutique hotel. We are also glad to know that you enjoyed the covinience with Saint Lazare Station. Kind Regards, Mathieu Weiss

"Excellent hotel in lovely quiet area of Pais"

5
06/06/2016

My husband and I enjoyed a 2 night stay in this lovely hotel.The room and bathroom was very clean and well-appointed. Included in the bath was a hairdryer and toiletries such as shampoo, body wash, lotion, and a small personal care kit. The staff was friendly and very helpful, suggesting places to eat and advice for navigating the Metro. Our plane didn't leave until late in the day so they were willing to hold our luggage in a locked room for safe-keeping while we continued to enjoy our last day in Paris. The only drawback to possibly staying here might be that it is not located close to the places we like to visit. But it was a wonderful hotel and we enjoyed our stay there.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Mrs Crystal, We thank you for leaving your feedback on your stay with us. We are glad you enjoyed our hotel and our Nuxe products on the bathroom and the room's amenities. We were very pleased to read you wonderful review about our staff and their advices, they make their best to recomend the best parisian adresses for you. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Excellent hotel !"

5
02/06/2016

Thoroughly enjoyed our stay here. Nice clean and quiet rooms in a pleasant part of town. Staff were always friendly & helpful. Nice and new too ! Plenty of nice cafe's and easy walk to shops to pick up a beer or bottle of wine to enjoy. Close to 2 metro stops which makes it easy to get around.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Npalardy, We thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We love to read that you enjoyed our lovely typical parisian neighborhood. We thank you for your compliments regarding our staff that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Clean and quiet location"

5
01/06/2016

Hotel is situated in a very quiet street - slept with the window open and no noise. Room was very clean, neat and spacious. Didnt have breakfast so I cannot comment on that. Staff was very friendly and helpfull.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Alexia R, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed your stay among us. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Good Hotel"

4
31/05/2016

I loved the hotel but it!s nothing to do around. It's very quiet and boring neighborhood. For just to sleep it's a great hotel and service is wonderful. Next time I will try another hotel. I think the hotel got Avery good review because the just got renovated. I

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Ilana K, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We are very sorry to read that you didn't find activities of your interest nearby the hotel! Indeed our neighborhood may charm our clients with it's quiet environment and proximity with famous places in Paris. Our hotel is located near Gare Saint Lazare, one of the most famous department stores in Paris (Galeries Lafayettes & Printemps). Moulin Rouge, the Sacré Coeur and other touristic places are also in our area. Moreover different subway stations near the hotel can bring you to the Champs Elysées in only 10 minutes. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Nice city hotel with very friendly staff"

4
28/05/2016

Okay location in a quiet street but a bit non-central. Nice room, clean and fresh, small bathroom but very nice shower with optional water source from handhold or roof. Very friendly staff. Very small breakfast room(in the bar/reception) but normal on the small city hotels. Breakfast had small selection but pluss for fruit and musli and yougurts.

"Amazing hotel for greay value!"

5
28/05/2016

The hotel is new and modern. The bed was extremely comfortable and the service impeccable. My entire experience at this hotel was nothing but satisfying! The area of the city was new for us -it was a relatively calm street and a 3-minute walking distance to the nearest metro. It is close to Place de Clichy where are breakfast cafes and good seafood restaurants. We would visit this hotel again.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Laratcholak, Thank you for your comment which is a real source of motivation for all of us at Best Western Premier Kapital Opéra. We are glad you enjoyed our hotel and its location. We really hope to welcome you again for your next stay in Paris. Kind Regards, Mathieu Weiss

"Pure Luck"

5
16/05/2016

I had initially made a reservation at a different location and was sent here because of the overbooking in my first choice. BUT apart from the rooms being small over all the service, cleaning and the hotel team were great. The hotel staff was very friendly and assisted us when we needed advice/service etc. Breakfast is a limited but well arranged small buffet with more than enough to enjoy. The bathrooms were perfect / good size modern / trendy Well stocked minibar. Well managed climate control in the rooms. Sheets Towels imaculate ! The street is so quite, residential area, 15 min walk to Blv. Haussmann What can I say, I think I d go and stay at this hotel if I go to Paris again in the near future.

"nice clean and great location"

5
13/05/2016

We came for three nights to enjoy Paris and this hotel was exactly what we hoped for: Great location - afew metro stations minutes away and walking distance from some sttractions. Very clean - Rooms and other areas. Efficient and helpful personel, Elegant, and comfortable - A?though the toom seemed small it is well designed and has plenty of space.

"Great room - too small!"

4
12/05/2016

The hotel is very clean and new and the staff were more that friendly and courteous. The following comments are intended only as a constructive critique and not a criticism: We stayed in your Superior room which had all of the modern conveniences and a lovely king size bed. There were two of us however, and the actual size of the room was so small that there was no room to place our luggage but on the bed. It was a constant task of moving luggage around on and off the bed depending if we wanted to sleep or get something out of our suitcase. You provided a luggage caddy in the cupboard but there was no available space to place it. We even had to move a chair to behind the room entrance door to be able to place one piece of luggage on the floor. This meant that the second piece of luggage had to be located next to the bed, causing one person to have to climb into the bed from the bottom because the aisle was blocked with a suitcase. The only other suggestion I would make is that you provide instructions for use of the coffee machine. It was completely foreign to us and we never got it to work. Our opinion was that the room was too small for the price you are charging for it and it certainly did not look that small in the pictures we saw online. I understand that the hotel was not even open when we booked our stay last October but I would think that the photos should have represented the reality of the room instead of the deceptively large room indicated in the picture. For the most part, we were only there for two nights and we didn't spend a lot of time in the room so we were prepared to brave it out! I also have to comment about the front desk staff who were exemplary and many hotels we've stayed in could learn a lesson from your staff. Michaela, in particular, made us feel very comfortable and welcomed but all of the other staff were extremely polite and welcoming. Thank you for the opportunity to comment and I wish you the very best with your new hotel. Sincerely Franc Mosbaugh

"Honeymoon options"

5
12/05/2016

Very close to subway station, very comfortable. Not quite, European contracted style. Room is clean, very quiet.And my husband's honeymoon trip which choose two days here, feel good?there is a supermarket around the corner.

"Everything was perfect"

5
12/05/2016

Thank you very much for the good stay. The room was always clean, the furniture was new and of high quality. Staff was friendly and always ready to help. Breakfast was delicious and varied It was a lovely honeymoon stay for me and my wife

"Nice and comfortable stay"

5
12/05/2016

The hotel is newly renovated and the fresh looking rooms resemble this. Easy to find and access, the personnel welcome you with a warm smile and are eager to answer your questions and are very helpful. Our room itself was on the top floor and offered a roomy bed, writing corner, coffee machine and highclass bathroom. The hotel has not many rooms and therefore is rather quiet. We used the small inhouse restaurant for a breakfast only. This was small but satisfying. We would come again.

"Excellent"

5
07/05/2016

We stayed for 10 nights. Got an upgrade from Standard Double to excellent big room of really high quality. The staff was very friendly and helped a lot. Special thanks to Juliana, Michaela, Dwane and Roma. The included breakfast was good and gave a vast field of opportunities. Location was excellent, close to 2 metro stations of different lines and generally speaking not far from the centre, Monmartre and Arch. To almost every place was possible to come by foot in less than half an hour. The hotel is highly recommended. Thanks to all the team.

"One of the best hotel in Paris"

5
05/05/2016

Everything is wonderful! Wi-fi, Cleaning, Room-service, views, design of the hotel, placement, personal was very pleasure, coffee-machine, comfortable shower. Recommendation for couples, especially 6-th floor.

"Briljant hotel"

5
05/05/2016

Was here just for one night but wished we could've stayed longer. Everything appeared to be new. If you're looking for the following things, go to this hotel. - Very clean - Great bed - Briljant shower - Nicely decorated rooms - Friendly staff Conclusion: I'd come back over and over again.

"Great!!!"

5
05/05/2016

We stayed here just for a night, but it was a perfect experience. Saw a lot of hotels over the world, but this is one to remember! We got upgraded to a bigger room, nice big comfy bed, GREAT shower, and everything was clean! Very nice staff down at the reception, and a check out at noon is also very relaxing! so overall a great experience! We will come back for sure, thank you!

"Weekend break"

5
03/05/2016

This is a lovely hotel. It is very well located and just a few minutes from the metro but also walkable to central Paris. The staff were excellent, good rooms, a brilliant shower and decent breakfast! Couldn't fault it!

"wonderful welcome, good location & nice rooms"

5
21/04/2016

This is the kind of hotel we want in Paris; in a quite street, close to the metro stations (even not 2 minutes); nicely decorated, renovated rooms!.. The staff is very friendly and helpful; they are English & Spanish speakers and do their best to make your stay memorable. They provide also free wifi.. Top quality hotel for personnel & business travelers.

"Good location, quiet area, multilungage staff, appreciable rooms and intelligent manager Mr Mathieu."

5
18/04/2016

I recommend this establishment for foreigners.100 meters from Rome station metro and Bus stop 30 which bring you to Pigalle, Arc de Triomphe-Champs-Elysées and Trocadero-Tour Eifel.Bus 53 to Opera and famous stores Printemps - Lafayette. New hotel with famous rooms 001/002/003 on the fround floor and rooms no 101/201/301/401...

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Aji, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you recommend our hotel means a lot to us ! We love to read that you enjoyed proximity with transportation ! Also I thank you very much for your compliments. Kind regards, Mathieu Weiss

"Clean, Comfortable, Renovated"

4
14/04/2016

Small hotel, small rooms but very clean and very comfortable. We randomly chose this hotel but we were surprised, we didnt expect this quality. Its really perfect for this price. Generally I prefer big hotels but I can definitely stay again in Best Western Kapital.. There is metro station at close point.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Bahadir, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that our hotel was perfect means a lot to us! We love to read that you enjoyed the comfort of our brand new rooms ! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Excellent"

5
12/04/2016

Everything was perfect , location , service, staff were very helpful thou they helps me with everything as I was traveling alone and my first time in Paris, providing all the information and advices , special thanx to Robin at the reception and the guy at the night shift , very close to the metro (Rome metro station) 4 mins walk, and the coffee machine at the room it just makes the stay amazing , I would like to go back for sure .

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Ali, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that everything during your stay was perfect means a lot to us! We love to read that you enjoyed our friendly staff always ready to help ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Fabulous paris"

5
11/04/2016

We stayed here for three nights early April. Lovely clean rooms comfy beds and facilities. Yes the rooms are small but have all they need in place to feel a little bit luxurious and comfortable. The staff were really friendly and helpful we stayed here to be near the moulin rouge and sacre couer it was ideally placed for this. The moulin rouge is a must if you are here. The metro is brilliant too and so easy to use we even made it to Versailles in the train network after talking to staff. Breakfast great too a really lovely small hotel

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Emma, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that our brand new 4* boutique hotel feels luxurious and comfortable means a lot to us! We love to read that you enjoyed our brilliant location to discover Paris ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"A wonderful location and extremely pleasant stay"

5
04/04/2016

We came for a business trip and the hotel was absolutely perfect. The staff were very helpful and the stay was extremely comfortable and smooth. The room was comfortable and the breakfast was very nice indeed. Thank you!

"must stay hotel ...."

5
31/03/2016

The staff was outstanding. They accommodated my needs, even when I was not feeling well. The receptionists from checking in and checking out were completely outstanding, even had a free upgrade room upon check in and brilliant shower with great hot water (important to me). Breakfast was good but bearing in mind I really don't eat and if I did I would be happy to eat the selections provided. My main gladness us that they understood my English as I don't speak French. Keep up the good work and do not lose that special touch you give your guests.

"2 Nights in Paris"

5
31/03/2016

Nice hotel close to a metro-station ("Rome"), parking-garage nearby, supermarket round the corner and even restaurants close by. Excellent for a short-stay. Rooms was very clean and comfortable esp. cushions and bed. Breakfast was way more than just coffee and croissant. Fresh juices for a good start in the day. Very friendly staff all around.

"Value for money"

4
25/03/2016

The overall experience was positive. The building is well maintained and the room is up to expectation except for the size. I guess it is the normal to have small rooms in Paris. It is located near metro which made it easy to get around. I would recommend this hotel to friends and family.

"Very Good+++"

4
24/03/2016

we stayed 2 nights in this newly refurbished hotel. We had an excellent and fully equipped room. the bed was absolutely wonderful. The reception and common areas on the small size. Staff were very friendly and helpful. the hotel is located in a small quite steer with plenty of shops and restaurants near by. 2 metro station are within less than 10 mins walk. very nice place to stay in the capital. highly recommended.

"Grand Slam"

5
21/03/2016

We stayed here when we went to Fra v Eng Brilliant hotel the staff couldn't do enough Awesome shower and great restaurant! a few doors up called A l'AFFICHE.stayed in room 102 very nice room,also terribly convent for exploring the delights of Paris. We all will be coming back;-) They got it right!

"Wonderful experience!"

5
17/03/2016

All the staff, especially Darwin and Romain, bent over backwards to help us get where we wanted to go. We do not speak French; however, with their help, we were able to navigate throughout the city. They made dinner reservations for us, printed out maps for us, and directed us to markets and bakeries. If we return to Paris, this is where we'll stay!

"The hotel to start from"

4
14/03/2016

The rooms was quiet, nice decor. The bed was very comfortable, like the extra cushions you can choose from. But most of all the location of the hotel is perfect. You can enjoy the Opera, Louvre etc. by walk or metro. Park your car 500m from the hotel in the parking of Rome-Batignolles for 30 euro per day.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Stefan, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyedour brand new 4* boutique hotel with handy location close to Paris' main attractions such as Opéra Garnier and Musée du Louvre. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Great hotel, lovely staff, FAB location"

5
12/03/2016

Loved the hotel. New, clean, friendly. Location worked for us. Was both a biz and romantic trip and we were delighted to get an upgrade. Some internal noise woke me up due to poor internal soundproofing. Still the plusses outweigh this. Would come here again.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Miss Meyer, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We love to read that you loved our brand new boutique hotel located near Saint Lazare ! On the other hand, we truly regret your disappointment regarding the noise heard in your room. Comfort of our guests being our main priority, be assured that we feel very concerned about your dissatisfaction and we already look necessary arrangements to avoid such inconvenience in the future. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"The Perfect Stay...."

5
10/03/2016

Everything was perfect from the moment we arrived. Upgraded to a Deluxe room for free of charge. Romin who was at the front of desk was very helpful throughout our stay and professional as was the rest of the team. Great rooms, clean and recently refurbished. Perfect location if you're looking for a quiet nights sleep in Paris. Well situated, not far from Champs-Élysées. Would highly recommend this hotel to anyone. Thank you all from room 502. Look forward to seeing you again next time we're in Paris.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that everything was perfect from the moment your arrived means a lot to us! We love to read that you enjoyed our location close to the Champs-Elysees and Saint-Lazare! We thank you for your compliments that have been shared with Romain and the rest of the team. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Good value, clean and great shower"

4
08/03/2016

Room was "ok" size wise but very clean and neat. Great shower, friendly personel. Breakfast was somewhat plain. Good value. Wifi is very stable and easy to access (single time login). Location is near Champ Elyssee, LayFayette is within walking distance.. Eiffel tower would be a long walk.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed our location near the Champs Elysées and Galerie Lafayettes. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Perfect stay"

5
05/03/2016

A perfect stay. All of the staff were friendly and helpful, the room was absolutely pristine, and the breakfast buffet was varied and very good quality. The hotel is extremely handy for the Metro, as well as a local supermarket, pharmacy and other shops. Highly recommended, and will be my first choice when I return to Paris.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you for leaving your feedback on your stay with us. The fact that you mention that you had a perfect stay means a lot to us! We were very pleased to read that you enjoyed our handy location close to the metro Saint Lazare and all comodities. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Great place to stay"

4
04/03/2016

We stayed at BEST WESTERN PREMIER Kapital Opera for 3 days... The staff were extremely friendly and very helpful with details when requested. The breakfast was a good sumptuous and the spread was good too... The front desk and the rest of the staff were always warm. The rooms are so silent, after a tiring day had the best sleep..Our stay in Paris was truly memorable and thanks to BEST WESTERN PREMIER Kapital Opera for that... Cheers!!

"Worst service if you care about your money"

1
01/03/2016

Absolute ignorance of hotel staff regarding money questions! Amount was blocked at once since my reservation, but no one unblocked this amount when it was supposed to. Some money laundering and fraud should be happening at this hotel. When I ask about my money back, no one can give me a definite answer! Terrible.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Almambetova, I sincerely regret your disappointment regarding your recent experience of reservation. As discussed with you during the last few days the amount of your first night left as a guarantee has been released as soon as we received your cancellation. Unfortunately your bank had trouble to unblock that amount right away. Please also note that if you would have stayed with us this amount of money would have been released right upon your departure. By hoping that we will find back your trust and will have the chance to welcome you another time. Kind regards, Mathieu Weiss

"Very friendly staff and Super Location"

5
28/02/2016

We utterly loved this hotel!!! Location was very good (close to various tube stations such as Rome, Liege and Saint-Lazare), room was clean and staff was super friendly. We will certainly be back again. Highly recommended.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Luigi, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you utterly loved our hotel ! We also love to read that you enjoyed our convenient location close to Saint Lazare. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Paris in Spring."

5
26/02/2016

Wonderful experience, Hotel situated perfectly, ideal for our needs. Beautiful Hotel, not too near and not too far from Town and ALL the sites. Staff, so accommodating and friendly. Have recommended it to several people already. Lovely little Restaurants quite close too. Will be back.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that you had a wonderful experience means a lot to us! We love to read that you enjoyed our convenient location close to Saint Lazare station and Galerie Lafayette ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Best Western Ever"

5
24/02/2016

We loved this hotel. The staff is outrageously helpful. Matthew the Director, couldn't be more professional. Darwin night staff answered every email promptly and I had quite a number of emails and questions. Prior to our visit staff made reservations and accepted mail on our behalf. Everything was in order. The rooms were beautiful. The neighborhood wonderful. Can't recommend this hotel more highly.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. It was a true pleasure to have you among us and to dedicate our time to serve you in any way we could ! We love to read that you enjoyed your room and our calm neighborhood close to main attractions ! We hope to welcome you back soon with us in the city of lights. Kind regards, Mathieu Weiss

"A lovely hotel! "

4
23/02/2016

I would highly recommend this hotel! Stayed 2 nights here by myself in a standard room. The staff were very friendly and helpful. The room was pristine! Very neat/clean with pretty decor (although small). The shower was excellent. Close to the Rome metro station and only a 10 min walk from the moulin rouge (exciting for me as it was my first visit to Paris). Very close to the bustling Place de Clichy. I'm a young female and I felt completely safe walking to places near the hotel at night time (I was a little worried before as I'd never been to Paris). They also stored luggage free of charge on my last day.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed our brand new art deco room and bathroom. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"A very pleasant stay"

5
15/02/2016

I spent there 2 nights, and I was very happily surprised by the calm of the room (in this noisy area I was not sure...), the high quality if the bed, the very warm welcome at the reception. I appreciated also the coffee & tea available in the room as well as the welcome tea at the reception. For sure I'll recommend this hotel !

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that you were very happy with your stay means a lot to us! We love to read that you enjoyed our Samovar tea which is a russian tradition ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"excellent hotel and service"

5
14/02/2016

Hotel is excellent, clean, well organized, staff are extremely nice and of very good hospitality. Fire Alarm system is working very well, I woke up at midnight due to false fire alarm (some fumes I think) from one room :)

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Sameh, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. We love to read that you enjoyed our extremely nice staff ! On the other hand, we would like to apologize for the fire alrm that rang that night. Our fire detection system in fact detected an excess of water steam within a room. We made sure since then to identify more quickly this type of incident in order to prevent the fire alarm to rang and therefore disturb your stay among us. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"city-break"

5
13/02/2016

All great, completely new and refurnished. Micro-location pleasant and quite. Only a bed was little small for two. Personnel extremely kind and helpful. Metro is very close, so you can save your power for sight-seeing.

"Great hotel!"

5
12/02/2016

Everything was perfect! Very clean and nice room. Staff is good and helpful. Hotel is close to metro station. Only think that can be mention as not perfect is that room is a bit smaller than expected.

"What a gem! "

5
06/02/2016

There are two things that it is almost impossible to find in a Paris hotel : space and quiet. But, the Best Western Kapital Hotel Opera has both in bucket-loads. Situated in a quiet, residential street just behind Opera and a 10 minute walk from Montmartre, the hotel is in a great spot to benefit from peace and calm but also all the best things Paris has to offer. We were even able to park our car in the street just below - again, almost unheard of in Paris! The welcome was warm and smiley and the lobby sophisticated. The hotel itself is newly refurbished and the finish is high quality throughout, with the interior design nodding to the Russia of the street name (Rue de Moscou). Our room, 606, was lovely. The best things - a separate wc from the bathroom, a little lounge area away from the bed and high quality Nuxe products...yes, even a little bottle of the brand's famous 'Huile Prodigieuse'! We had breakfast in our room which was delicious, delivered on time and discreetly (as I lounged in bed!) Honestly, can't fault this hotel and I have stayed in some shockers in Paris. Enjoy!

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Charlotte, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that our brand new boutique hotel is a gem means a lot to us! We love to read that you enjoyed our great location near Montmartre and the Opéra Garnier and your well decorated room ! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Great stay"

5
29/01/2016

Had a great time at this hotel. The rooms are lovely and clean, and perfect for a short stay. All members of staff were very helpful and their spoken English made it very easy to communicate with them and no request was ignored or deemed unsuitable. I would definitely stay at this hotel again and recommend it to all

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Shaun, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that you would definitely stay again with us means a lot to us! We love to read that you enjoyed our helpful staff ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Paris - Jan trip"

4
29/01/2016

..we stayed 2 days...had a woderful room with wonderful view...even to the front of the hotel we slept fantastic as the bed is super comfortable and the street is quiet... Lovely breakfast room service...and a brilliant service arranging a private taxi during taxi strike on our last day... Special thanks for that...we will come back for sure ...

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed the wonderful view from your room giving on the peaceful rue de Moscou in the 8th district. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Excellent new hotel"

5
21/01/2016

We enjoyed our stay in this hotel. The receptionists are very pleasant and helpful. Everything is new and confortable. The street is calm and the hotel is not far from the underground. I really recommend it.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that everything is confortable in our brand new hotel means a lot to us! We thank you for your compliments that have been shared with the entire team. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Good location"

4
18/01/2016

The hotel is just few steps from the underground station “Rome”. Good located if you would like to visit the Opera or the romantic quartier Montmartre. Really nice welcoming by a Rumanian girl. Even if we arrived early we could use immediately our room. Even if we booked a superior category the room was really small: no space where you can put the luggage and really small wardrobe. In two you cannot really move in the room. It was not a big issue for us since we spent most of the time going around. Furthermore I heard that this is a “typical” aspect of the hotels in Paris. Anyway, the room was really silent and we could sleep well. The staff attitude was always different: usually there were friendly people but there was a lady (unfortunately I did not notice the name) who never greeted us. Not a good attitude if you work in the hospitality world.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Naro, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed our convenient location close to the most romantic neighborhood of Paris, Montmartre ! On the other hand we thank you very much for your feedback regarding one member of our staff. Please be sure it does not reflect the quality of service that we wish to provide everyday and that we already shared your feedback with the concerned party. We hope to have you back soon with us. Kind regards, Mathieu Weiss

"Excellent new hotel"

5
16/01/2016

The hotel is conveniently located, offers tastefully designed rooms with modern equipment (including bathrooms with a great shower) and decent breakfast. The staff was very polite and helpful. Definitely a great choice!

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Carl, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that our brand new boutique hotel is a great choice means a lot to us! We love to read that you enjoyed our rooms' art deco design and our helpful staff ! We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Practical and central"

4
15/01/2016

A little bit off the beaten path which for me was great bc I hate the touristy hustle. Very close to 2 metro stations which is perfect. Rooms a bit tight but u should expect that in Paris. Will go again Call directly they said bc u can get better deals than online

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Kenwah, Thank you for your comment which is a real source of motivation for all our team. We are glad you enjoyed the calm of our brand new boutique hotel. We really hope to welcome you again for your next stay in Paris. Kind Regards, Mathieu Weiss

"Clean modern Boutique hotel with great staff and room"

5
10/01/2016

From the start of this trip, we had a fantastic stay, the staff were so unbelievably helpful offering us tea and drinks on arrival and our room was made by midday. Then, the rooms was really clean, beautifully decorated and we had a benefit of the nespresso machine. Additionally, the shower / airconditioning worked really well and whatever we needed during the stay it wasn't a problem. Would definitely recommend and it is certainly worth the money spent!

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that you had a fantastic stay with us means a lot to us! We love to read that you enjoyed our helpful staff and the confort of your room ! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Review"

4
02/01/2016

Very good service and good quality hotel for the price nice location and quiet close to all famous shops. Service is perfect and rooms very clean. Bed are as well very confortable. Will definitly come back again to this hotel.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that you will definitely come back again means a lot to us! We love to read that you enjoyed the comfort of your bed and the quality service! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Excellent"

5
31/12/2015

The service is perfect and front desk officers are friendly ! New opening but full equipment! The location is very close to metro station and train station. Breakfast is a little bit simple. The front officer are very patience since we booked a king size room but needed to change to double room, they helped us change the bed the day after. Very nice !

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Guest, Thank you very much for sharing your hotel experience you had with Best Western Premier Kapital Opéra with others here on TripAdvisor. The fact that you mention that our serivce is perfect means a lot to us! We love to read that you enjoyed our brand new fully equipped rooms! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss

"Excellent new hotel 4 stars hotel in Paris"

5
16/12/2015

This best western hotel is new and I had a great experience. Despite a late check-in I had a warm welcome. The room was perfectly clean and comfortable with free internet access and a large tv screen. The bathroom was big and very well done with a big shower; Finally it is very well located in a quiet street and therefore an ideal place to stay.

Mathieu W, Directeur général at BEST WESTERN PREMIER Kapital Opera, responded to this review
Dear Frederic, Thank you very much for sharing your hotel experience with others here on TripAdvisor. The fact that you mention that you had a great experience means a lot to us! We love to read that you enjoyed our warm welcome and the comfort of our rooms ! Because that is exactly what we want for you and our visitors. We hope to welcome you back soon with us. Kind regards, Mathieu Weiss