Room 1
Room 2
Room 3
Promotion code

SureStay Hotel by Best Western Zapata, Zapata

1896 S US Highway 83, 78076-4061, Zapata, United States - See on a map
SureStay Hotel by Best Western Zapata - Welcome to the SureStay Hotel by Best Western Zapata! The SureStay Hotel by Best Western Zapata is ideally located in the center of Zapata. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

This Zapata hotel offers great service and amenities for business or leisure travelers with warm, Texas style hospitality! Its proximity to Falcon Lake on the Rio Grande River makes the SureStay Hotel by Best Western Zapata an ideal location for any outdoor enthusiast or tourist looking for adventure. Falcon Lake is especially known for its fishing, boating and bird watching. Also close by lies the historic Spanish village of San Ygnacio. The hotel's location is convenient to several major Texas cities as well as to the Mexican border. Each comfortable room features king or queen-size beds, a microwave, refrigerator and high-speed Internet. Guests can choose to relax in the outdoor pool or have a picnic in the pavilion located on-site. The hotel also serves a complimentary full breakfast every morning. Whether for a business trip or just for a little relaxation, come and experience the unique flavor of southern Texas. Make an online hotel reservation with today at this Zapata, Texas hotel today!


Hotel by Best Western Zapata




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
based on 63 guest reviews
Very Good
Business Business
Couples Couples
Family Family
Friends getaway Friends getaway
Solo travel Solo travel
Sleep Quality

"What a dump"

User 30/04/2021

DO NOT STAY HERE!!!!! Bugs and lizards in the room. Probably a few murders happened here. After check in I immediately checked out. Nothing has been updated since 1980. Gaps under front door to let all kinds of critters in. ☠️

SureStay Hotel By Best Western, General Manager at SureStay Hotel by Best Western Zapata, responded to this review
Dear Jason Matura, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9567658403. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

"Quick getaway!"

jacqvizcarra10, Laredo, Texas 19/02/2021

Took a random trip to get away from a heavy week from work. Usually I can't wait to check out from rooms but at this hotel I didn't even want to leave. The room was comfortable and cozy. The wifi was extremely fast for a hotel. Staff was friendly and helpful. Answered any question and had amazing service all around.


jwestct, Beeville, Texas 12/08/2020

Wet cigarette smell, noisy rooms, hard beds and pillows. If that's what you like then by all means stay here. Nice people that manage it but that's not enough to make me want to stay here again. .......

"Maybe not but they try"

galey1, Clinton, Oklahoma 10/04/2020

Stayed here with my husband for a business trip unfortunately. It's not the motel, it's the town. It's God awful. Three pandemic made it worse. They aren't even in a high traffic town and it's martial law here. As far as the motel goes... The ac went out and they replaced it. The washing machine went out and they fixed it. Going to an Airbnb tomorrow. Again, the motel did their best but this town is AWFUL.

"Happy campers"

CortezMoncada, Laredo, Texas 23/12/2019

We have our yearly family gathers in Zapata, Texas. Our choice of comfort is Sure Stay, the staff is friendly, the room was clean, bed felt just like home.Thank you for our accomodations. No regrets!!

"Decent place"

Carol R, Austin, Texas 11/05/2019

Its an older place but our room (#151) was fine. Very comfortable bed, nice size room, freezer in the fridge, microwave. Very quiet. The pool looked very nice but we didn't use it. A previous review commented on the HOT water .. yet, the water from the hot faucet was very hot, and it took a LONG time for the cold water to get cold .... but if the pipes are outside and its hot weather, guess what ? Ya get hot water from the cold faucet for a while. Once cold, it was great. The breakfast was adequate, the coffee was very good. Front desk staff was friendly and efficient.

"Family visit"

User 18/03/2019

The trip to visit family was awesome and the hospitality at the hotel made us feel welcomed and eager to go revisit our family. The price was good the cleanliness of the rooms were very good. We will definitely stay here again.

"Dissapointed in lack of response by managment to dangerous water issue"

User 01/02/2019

I do not do a whole lot of ratings, but felt compelled to do this one after finding out the issues we experienced here have not been addressed for at least 2 years. Search the reviews for the word hot after I share our experience. Our stay was okay except for the fact that the plumbing is messed up. We also got hot water out of the cold faucet on the tub, sink and toilet. In order to get cold water we had to let it run several minutes. My concern is that a child could go to wash their hands and be scalded, the hot water is hot and quick. We were there 2 nights, informed them the first morning and nothing was done, made sure we informed the manager when we left and expected it to be fixed. Apparently not since others have reported the same issue several times (read the reviews) My theory is that there is a broken mixing valve or cross connection in the water system, and apparently they have no intent of fixing it. See the reviews in Jun 2, 2017, May 2, 2016, and October 31, 2015

"Best stay in a Hotel"

User 29/08/2017

I have to travel a lot the past two years. I have stayed in Temple, Waco, Austin, Dallas and now Zapata. This was the best Hotel out of all of the rest I have stayed in. the staff was friendly and helpful for any and all of my needs. The cleanest hotel room I have every stayed in.

"Great place to stay"

User 28/08/2017

We stayed 2 nights, great nights sleep,everyone nice and helpful felt safe after evacuating for hurricane harvey! Falcon Lake nearby went for nice walk you can fish too! Cute little town Mc donalds nearby, and coupleof interesting sites!

"business/pleasure out of the sudden"

Maria M, laredo, United States 13/07/2017

I called last minute. the front desk clerk was very informative, helpful and friendly. she provided assistance in whatever I requested. the hotel is pretty good comparing its an old building. the location right beside Falcon Lake makes it very attractive for fishermen and visitors, Its close to Zapata Museum that has a lot of history

"Outstanding place!!!"

User 11/07/2017

I couldn't be more happier than the place I stayed at I recommend this place to anyone who wants a great night sleep I will be returning soon for this place is amazing as well as the employees being amazing

"Unpleasant stay "

User 20/06/2017

Review of our stay at the Zapata Best Western Inn By The Lake: We realize each Best Western is independently owned and operated, yet we are sure there are common standards the Best Western corporation maintains. The reservation and front desk attendant upon our arrival to the BW Inn By The Lake were pleasant. Both of these experiences were handled by the General Manager, (GM). Our room, #143, accommodations were less than one would expect in BW property. The water faucets in both the shower and bathroom sink only dispensed hot water. We never got cold water to come out of the faucet. There was also a cat on the front door of the room. From what we could tell, the cat stayed at different doors. The cat attempted to enter our room when we opened the door! Upon our check out, our experience with the front desk also changed. We mentioned the water and the cat issues to the GM. She said we should've brought the hot water issue to her attention or else it could not be addressed. Seriously? When housekeeping does their daily clean up, do they not used water to clean the bathroom sink and shower? Could they have not noticed the issue and addressed it to the management or maintenance crew? It there not a standard to see that each room is properly furnished and in good working order before it is assigned to a guest? Based on our experience, we think not because my daughter and her husband (Room #150) had the horrifying experience of dirty bed linens in their bed and were moved during the night! So completely unacceptable. As for the cat, the GM said it was not their cat and there was nothing they could do about it. Is it not the BW responsibility to maintain a safe environment for their guest? Is it acceptable to keep a cat around that enters a guests' room upon opening the door? If the the cat was a snake, it would not be BW responsibility to remove it? Would it have been the guests responsibility to remove the snake or in this case, the cat? We don't know if the cat is sick or has rabies. We will not be guests of BW again. We stayed at the BW Inn By The Lake because it was highly recommended and the place of choice by the host of a family event. We shared our experience with our host, so that they will know not to recommend this property again.

Prakash P, Manager at SureStay Hotel by Best Western Zapata, responded to this review
Sorry you had a bad experience here.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.