Galaxy Hotel, BW Premier Collection,  Zakynthos

4.0/5  - based on 276 guest reviews.
Laganas, 29100, Zakynthos, Greece - See map
+30 2695051171 +30 2695051177



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor pool
    Outdoor pool
  • Restaurant
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TripAdvisor Traveler Rating
based on 276 traveler reviews
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The Galaxy Hotel, BW Premier Collection® is located right on the most beautiful beach of the Ionian Sea, Laganas Bay, offering a most scenic view and ideal base, from which to explore Zakynthos Island! Surrounded by beautiful gardens, leading to the sandy beach and the crystal clear revitalizing sea, it will simply captivate your senses! The Galaxy Hotel, BW Premier Collection® has been carefully redesigned and offers a main building with comfortable, relaxing superior rooms and facilities, fully air-conditioned public areas, plus deluxe family suites at the three adjacent buildings of the complex. Enjoy your stay.

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Room 1

Guest reviews

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based on 276 guest reviews
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Sleep Quality
Galaxy Hotel, BW Premier Collection,Zakynthos
  • 4
    « Heavenly Galaxy »

    We spent 2 weeks here in Sept/Oct. Usually we opt for adults only accommodation nowadays but we ended up here all inclusive. Altogether it wasn't too bad with the occasional screamer at mealtimes but the wee ones were mostly Polish and were well looked after in a quiet manner by their parents. The hotel entrance was modern and simply styled with a small bar that was open from 6-8.30pm before the roof top terrace bar opened at 9pm. The dining room had four buffet islands and food was ok and plentiful. Wine was passable and gin was good. Different varities of tea were available and decaf coffee sachets too in addition to the Nescafe coffee machine at the entrance to the dining room. Wasps were hoaching at the pool bar drink dispenser and where staff served but that is par for the course in Greece at this time of year. Staff were attentive and friendly, working long hours. Our room at the end of the corridor overlooking the sea on the 2nd floor was adequate with a great view over the pool and sea but the intermittent shower temperature in the bathroom was irritating. Housekeeping staff did a great job changing bedding regularly and towels were plentiful. Pool area was well maintained with enough sunbeds for everyone-such a delight to avoid the sunrise sunbed bagging. Bus timetables were available and it was €1.80 wherever the bus went- to Zante Town a 15 min ride away or Alykes a 30 min journey. The sand beach surface is compacted and hard. The beach outside the hotel is raked every morning and sunbeds set out there are €6 daily. It was a good half hour walk along the beach to Kalamaki for a change of scenery-preferable to the shorter walk to the Laganas strip. A very relaxing and enjoyable break in the Zante sunshine.

    « Great half term at Galaxy hotel »

    Hotel was great. Spotlessly clean. Staff very friendly. Most comfortable bed I have ever slept in at any hotel. Towels changed twice a day. Spent 7 nights here October half term. Probably not even half full, which was great. Right on the beach. Lovely view and plenty of sun beds. Food wasn't fantastic but was good and there was always something different to try. Right at the end of the season so not much going on or entertainment. A couple of singers and some Greek dancers that were very entertaining. Overall had a fantastic time and can't really fault anything about this hotel :))

    « Half term break away »

    As my friend and I arrived we were a little concerned by the outside of the hotel but once inside we were pleasantly surprised. The decor is very modern and our room had everything we needed for a weeks holiday. A bath would have made it even better but a shower was enough. We were checked in quickly, just be prepared you have to pay 50 euros as a security deposit, not a problem but we didn't know this when booking. Rooms were clean and the maids did a great job each day, even noticing how we preferred to have our top blankets laid out. Food overall was very hit & miss. Big variety and the themes were good but the standard was lacking. Sometimes kept waiting whilst food was being cooked but it did mean it was kept fresh. Outdoor areas of the hotel were beautiful, could always get a lounger, and the pool bar was great despite the amount of wasps! The biggest issues we found were that the main bar in the lobby closed very early (8.30) which meant you had to go outside to get a drink. Fine if the weather is ok but unfortunately we had a lot of rain and heading outside wasn't much fun :( Entertainment was also pretty much non existent (2 nights out of 7) and was very lack lustre. Also the hotel boasts a roof top bar...was not open at all. Claimed it was weather dependent but we did have some nice evenings and it still wasn't open. I understand it is the end of the season but the staff needed to keep up the energy, by the end of the week we were made to feel like spare parts and that the staff wanted us all to leave. I am sure in peak season the staff are a lot more energetic, so I have given them the benefit of the doubt.

    « Nice hotel and location! »

    Fantastic holiday at the galaxy! The room itself is clean and tidy every day with new towels, the shower is average with the temperature very erratic. The food is great with a lot of choice, plenty of meat and veggie choices on offer. The bacon was poor but I didn't expect English back bacon in Greece! The restaurant is nicely decorated and the staff are friendly. Overall, if your not really fussy, then you won't be going hungry! The town itself is situated 10 minutes walk from hotel and is buzzing, even in September, I can only imagine what it's like in the peak season. Plenty of bars and clubs that cater for all ages. The shops were a little disappointing with all of them being samey. Overall, we enjoyed our holiday to zante and we recommend this hotel and town to anyone.

    « Lovely holiday »

    Travelled September 26 for 10 day beach holiday Taxi from airport to hotel 17 Euros On arrival reception very friendly and professional. Room clean and tidy. Shower very small. Public areas very appealing with nice gardens and attractive pool / bar area Hotel has direct access onto beach. Two sun beds with umbrella charge of 6 Euros a day Entertainment at beach bar most nights for two hours Buffet food in dining room with self service for beers wine soft drinks etc Good choice of food at all meal times Hotel offers mini bus transport into zakynthos town for a small charge on a daily basis - bookable with reception the day before All staff are very hard working and charming -- a great assett Many thanks for a relaxing holiday

    « Nice location »

    My husband and I visited this hotel in September. The hotel is in a great location right on the beach about ten minute walk from the main strip. I wouldn't want to visit the strip in peak season but at this time of year it was okay. Our room was average size, I found the bed really hard and uncomfortable which caused me a few sleepless nights. Our balcony overlooked a bit of waste garden which had a couple of old sinks in so not the best view!! The bathroom was okay however the shower cubicle is tiny. I am on the big side but have never been in such a small space, it was quite claustrophobic. We read many comments about the food before we went and to be honest it's not the best all inclusive I've ever been to but then again not the worst. You could always find something to eat, despite there not being a huge choice and the food wasn't ever really hot. The dining area is nicely decorated and the staff work hard to keep all the areas clean and tidy. One thing we had not contemplated was the amount of children and babies that were there who seemed to scream loudly at every mealtime. One night there was a mother feeding a child in the middle of the floor because he wouldn't go back to the table!! There was a bar near the beach which served drinks throughout the day. There were a few cocktails included in the AI package and the spirits are local but not too bad. The soft drinks are cheap especially the cola which my husband said was awful. Upstairs on the roof is a bar which opened between nine pm and one but you have to pay for drinks after 11. It was a nice relaxing atmosphere up there and the bonus was you got to drink out of a glass instead of a plastic one which the beach bar served. You were also offered crisps and nuts to snack on. There is entertainment on most evenings but nothing special, usually a singer or trio down at the beach bar. There are bars and restaurants along the beachfront and we visited a few of those to get a change of scenery. The Greek tavernas were good to get a bit of atmosphere with dancing on most nights. We did go out for an hours cruise to see the turtles which was 12€ each from a stall on the beach but they all seemed to charge the same price. Sun beds around the pool are free but if you have one on the beach they are 6€ which a lot of people were moaning about as they thought thy should be free. Overall the hotel is quite nice but if I went again I probably wouldn't go all inclusive.

    « Enjoyed or stay »

    Recently returned from one week at the hotel and very pleased with our stay. We had a standard room which was adequate for the two of us although the shower cubicle was small. Excellent service all round. Free air conditioning but 50 euros refundable deposit to be paid on arrival. Safe available in the room for 20 euros a week. Our towels were changed morning and evening. Pool towels available at reception.

    « Late summer holiday »

    we stayed here for 1 week 17th Sept was a bit worried about the weather as not as hot as some of the other Greek islands but was all ok we had a couple of cloudy days 1 thunderstorm which was in the night and the rest mostly sunshine just right for sunbathing. Not a very inviting looking entrance to the hotel but once inside very clean and modern, staff very welcoming. We booked an executive room at a little extra cost but not sure what the benefits were other than an extra large bed. although we did have dressing gowns and slippers. Towel changes are twice a day which i don't think is really necessary but nice if that's what you require! housekeeping everyday with lovely fresh sheet every day. The room was not particularly large but enough for us with a nice size bathroom. tea coffee facilities and flat screen TV although only 2 English channels but you get this in a lot of places so wasn't surprised. Food was all buffet no restaurants but we really enjoyed the food with plenty to choose from. We ate out one night just for a change. Location of this hotel is excellent you can walk out the front entrance in most directions and usually come out on the main strip or the beach both about 10-15min walk so far enough away if you want peace and quiet, sept is quieter anyway as the younger generation have gone home. The beach was next to the hotel but was a little bit disappointing as gets a lot of tread through the day but some hotels rake it daily to make it look nicer quite a bit of sea weed on the waters edge but again most hotels along the front clear it now and again. sea lovely and shallow as in a bay so perfect for kiddies. little playground and baby pool with slides for toddlers. entertainment was ok something every night in the outside bar area which is very nice. We had no trouble getting a sunbed and hardly anyone was reserving beds although this is allowed. Overall we had a lovely stay here.

    « Very nice hotel! »

    We were very pleasantly surprized with this hotel. We were 4 girls staying here last summer 2015, and we got very good service! The staff was very helpful and nice, the food was awesome, and the cleaning was top notch! Only problem was the wifi connection was struggling... Thank you for our perfect vacation!

    « Honest review »

    My Husband and I returned today from a seven day stay at the Galaxy hotel. The rooms are adequate sized for our needs. The room only had a shower that is quite narrow and not a lot of space to move around. The room was serviced to a high standard with towel change twice a day. There is limited entertainment on a night, usually local singing or Greek dancing..The bar staff work long hours and always have a smile on their face. The hotel leads straight onto the beach, but you have to pay 6 euro to use the sunbeds on the beach, we just had beds around the pool and walked a few feet to the beach. |The sea is lovely although due to stormy weather we had a lot of seaweed. Compared to a lot of all inclusive places the food choice is ok but not extensive and not always very hot., Always pasta, chips, salads and various meat and fish. usually a handful of puddings and fruit, and several flavours of ice cream, but saying that we never went hungry and for the first time ever i did not suffer with any upset stomach.

  • 5
    « Great holiday week »

    My husband and I stayed for 1 week in this hotel with half board included. We arrived before check-in time and the room was ready! We mentioned on the booking time that we were celebrating our wedding anniversary and upon arrival the reception manager checked us in and gave us a warm welcome, shaked our hands and wished us a wonderful stay. A gentleman escorted us to the room and showed us how the A/C worked. In the room we had a complimentary bottle of champagne and "blakava" (traditional greek sweet). So nice of them! We really appreciated! The room was cleanned twice a day, the breakfast and dinner buffet had always plenty of choices. The food was tasty and we tried some greek cuisine everyday. The beach was in front of the swimming pool. The hotel is close to the main road in Laganas and quiet. Overall was good, location, staff, room, cleanness and food! I would recommend to my friends and family!

    « Great Holiday »

    We stayed here for 11 days on 21/08/2016 we had a great time staff very helpful our room 202 was clean and nice had sea view would i go back big yes towels changed twice a day mini bar in room bit dear

    « Poor All inclusive program »

    We (party of 3 - inc a child of 12 years old ) stayed here for one week 22/08/16 - 29/08/16 on a all inclusive package booked through Thomas Cook. On arrival we had to pay €50 refundable deposit on departure and €20 for the use of the safe in the room. Beach towels were issued free of charge. The room was ready when we arrived 1pm - The room was very very compact it had 2 single beds with a pop up bed placed in between the singles, we had to move the room around so we could actually move in there! Bathroom didn't have a bath only a shower (shower really isn't ideal if you are of a larger build very small cubical). Tea and coffee making facilities and free toiletries along with a chargeable mini bar. Air con / hair dryer also in room, only 2 English speaking channels on tv. Bath towels were changed twice a day. The food is absolutely disgusting in this hotel, poor salad bar and pudding stations not much choice! Everything seemed to be soaked in oil, cold food. The chef of whom had long hair was cooking from fresh had no hair net on nor hat, replenishing the food took for ever and you had to keep asking if they had any more. There was never any tables ready for you to sit and have a meal you had to keep asking for someone to lay a table for you. The drinks package ends at 11pm so after that you have to pay, the quality of the soft drink were poor we just bought our own drinks from a local supermarket 5 mins walk away. No cava nor prosecco on package (€3.50 per small glass). There was no animation team during the day nor night - no kids club etc! Evening entertainment there wasn't really any. Snack bar was a joke - dried up cake, sandwiches wrapped in cling film which sat there all day. No hot food snack wise. Hotel is situated right on the beach chargeable sun beds on beach €6 2 beds and 1 umbrella. Hotel can get very noisy at times, would say this hotel is more ideal for couples and families with babies. The English are the minority staying here. Reception staff are lovely and pleasant- all other staff we found were very rude. Overall very clean well located hotel with poor all inclusive package!

    « Lovely stay »

    We stayed at the Galaxy 20/8/16 to the 27/8/16, myself, husband and granddaughter who is 6yr old. The room was clean and well laid out with tea/coffee making facilities a hairdryer and toiletries, towels were changed twice a day which we found quite bazaar but welcoming. The buffet style restaurant was adequate we ate there for every meal. Pool towels were also provided. A €50 deposit was requested on arrival either by cash or credit card and returned on departure. No real entertainment in the evening which was disappointing as I was under the impression it did have some which is why I choose this hotel for my granddaughter. Plenty of sun loungers around the pool. The hotel is set just off the beach with stunning views. The pool bar staff especially Kristin were excellent they were very efficient quick and kept the pool bar area in pristine condition. Over all we had a very enjoyable stay. The staff are very pleasant and helpful I would recommend this hotel if you want the Zante experience with out the madness.

    « Excellent location, new and clean »

    A nice hotel just next to the beautiful Laganas beach, but far enough from the hussle of mid-town Laganas. A great place for families. Food was fine, and there was a nice selection of hot and cold dishes. The rooms were clean (even though they were rather small). We stayed for a week and loved it.

    « Great Hotel, not the best location »

    Booking a hotel in the Greek islands can be tricky. There is no shortage of night time photography of infinity pools and close-up shots of small details or wide angle shots of the beautiful nearby beaches. Traveling with a family I didn't want to pick the wrong place. The Best Western was a safe choice. The hotel staff were great, the grounds are clean, the rooms are clean, air-conditioned, and include Wi-Fi. Here's the thing though: if you are in your early 20's and would like to be surrounded by cheap and loud bars then this location is for you (it would have been for me too 20 years ago). The town of Laganas caters to this crowd and in no way does it reflect the character of the rest of the island. We had a rental car, after a nice breakfast buffet, we loaded up the car with the kids and headed out to the many beautiful locations in Zakynthos. The drive to the farthest point on the island might be just over an hour, but it is a beautiful drive, and you can visit "the shipwreck" and also hire a boat to take a tour of the Blue Caves. At night you will certainly have to drive either to Keri, Keri Lake, or the main town of Zakynthos for dinner. Plan your day trips carefully and you will have an unforgettable vacation in Zakynthos, if you plan on spending a lot of time in Laganas with a family you'll be disappointed with the location, but not the hotel.

    « Sea shore prime location »

    This is a wonderful very convinient hotel in the middle of all action and still quiet on the beach location. We loved it , was relaxing and pleasant stay. The hotel is combined with several buildings along the pool. The food was quite good for Greek all inclusive regime

    « Lovely Hotel »

    Just returned after staying here for a week with my husband. We had a lovely room on the 3rd floor, a superior double with sea view. King size bed, dressing gown and slippers and air conditioned. Lovely big balcony overlooking the pool and sea. Rooms cleaned daily and towels changed twice a day. Pool towels provided and could be changed daily. Tea/coffee making facilities. Good choice of food especially at breakfast, snacks provided by the pool and self service hot and cold drinks. No trouble getting a sunned at the beginning of the week but towards the end became difficult had to be up before 7.30 to get a sunbed. You can use the ones on the beach but have to pay €6 for 2 sun beds and brolly a day. Lovely beach and clear waters. Plenty of bars and restaurants along the beach. Lovely grounds with comfortable seating. Adult pool and children's pool and play area and entertainment every evening. They have a rooftop bar which opens 9 till 1am. Very friendly staff. Not many English people staying when we went. Would highly recommend this hotel for families and couples.

    « excellent position »

    the hotel has been upgraded from last years stay. We had a superior room which had a fab seaview. also complimentary bath robes slippers toillettries, tea / coffee making facilities. The mini bar is chargeable but they let us put our own water milk etc in it.good air-con and very good wifi. The restaurant has been painted white and got drapes which look lovely also the bi folding doors and extension of tables outside is a vast improvement and it doesn't feel like being in a dining room anymore. the all inclusive isn't like the carribbean but is adequate,Although you can have an al la carte meal by the pool bar if you book the day before. We did this and it was the best meal we had in the hotel.Well worth doing, we had a personal waiter and chef as no one else was bothering with this option. Few pointers for the management. : Put a cutlery station in the dining room so that guests can help themselves when a table isn't fully set. Also the roof top bar isn't advertised well enough. It is the most wonderful setting and nearly always empty. Maybe extend the all inclusive drinks up here til midnight so that people go up after the pool bar entertainment. some guests will inevitably stay on later and pay for a few drinks after this. For a change try some of the restaurants along the beach. Access by the pool onto the beach and walk along and choose from about 20 different ones. Our favourite is Balsamico. EXCELLENT FOOD and COCKTAILS Enjoy. I will definately be going back to this hotel. One of my all time favourites

    « Nice hotel »

    Stayed here for 3 nights and although we had the all inclusive package we never got to make the most of it as we were doing tours and sight seeing we were in room 236-2 (we had an upgrade) which overlooked the grassed lounge area great breakfast dinner was ok and seemed to be a different theme each night. The only thing if you are a light sleeper the thumping of bass from a few nightclub/bars close by will keep you up but when you book a hotel in a party location its kinda expected!

  • 5
    « Brilliant »

    Easiest holiday booking I've made, brilliant customer service and simple! So much choice of holidays and amazing deals, I'd highly recommend to anyone wanting a affordable and easy holiday with a great choice of simple and affordable payments :)

    « gorgeous hotel »

    This is a gorgeous looking hotel it has been done to a high standard just came back from a week staying here with my husband we had room number 201 which had a lovely view from but the downside to this hotel is the food we went all inclusive and this wasn't a cheap holiday it cost us £1,500 for a week here and never once got a hot meal and the other down side to this hotel is having to pay 6 euros a day to hire the sun beds on the beach just to be pestered by the looki looki people constantly annoying you

    « Location, location, location! »

    After booking with Thomas Cook we decided on this hotel due to the recent refurbishment. I was personally thoroughly impressed with the attractiveness of the hotel. It was clean and tidy. Staff were friendly and spoke good English and we're happy to help with any requests. There is free wifi throughout the hotel that worked pretty well most of the time, were times where it would cut out and I'd have to reconnect; I was on holiday - easily forgiven though. The food was probably my only gripe, it left much to be desired. However, breakfast was wonderful. I'd suggest going out a few nights for food and not relying on what the hotel had to offer every night and it got quite repetitive too. The rooms were cleaned 2 times a day and maids were respectful of belongings. Plenty of sun loungers by the pool and around the hotel grounds in general. Hotel isn't even a 5 minute walk from the beach and is about a 10 minute walk to the strip.

    « Nice holiday »

    Our room was in the 1st floor, in front of the elevator (and staircase) and it was above the entry (reception area), therefore it was noisy from both sides. Wifi signal was week and had time-limit, it was annoying to login a lot of time. The hotel is nice and clean, buffet was very good and tasty. I loved the beach, it was very nice. Zakynthos must see places: Navagio beach and blue caves (no turtles:) Rent a car and travel across the island. We overtook the tourist bus and were the first guests at the Olive oil factory too. We spent a nice holiday here, I recommend.

    « Great location »

    Room was clean and a great size and air-con worked great. Comfortable bed and wi-fi worked well. We had a nice view over the gardens to the ocean. We had breakfast and dinner included which made it easier and the breakfast had a great selection. The umbrellas on the beach were nice as we tended to stay on the beach a lot as we don't have kids and the pool was very much the family area. This was fine as I love being on the beach anyway. We are a couple in our forties and love walking everywhere and it was easy walking to everything but far enough away from the noise. Very relaxing time here. Oh and the rooftop bar had a great easy atmospher lit up beautifully at night.

    « unfinished refit »

    on arrival we had to pay 50 euros which was unexpected we did get it back on departure.Breakfast was OK but lunch & evening meals were very poor so we went out to eat most nights, you don't expect to do that on all inclusive.The A La Carte restaurant and Roof Garden Bar wasn't finished also unfinished were the drawers in our room they only had screw holes not any handles so we had to open them with our finger nails.The grounds were first class.

    « Lovely hotel »

    We stayed for a week, seemed to be the only ones not all inclusive but were happy to pay for the drinks lunches etc that we had. Hotel seems to have been refurbished everywhere was light modern and very clean. Gardens, pool and beach areas were immaculate. Restaurant was well managed by Dimitris and all the waiting staff, food was always of a good quality and plenty of choice. Room was very nice with many extras not expected including tea /coffee facilities, bath robes a and slippers, nice toiletries and towels changed twice a day! Although Laganas is not a resort we would visit again I can only recommend this hotel very highly especially for families.

    « Fabolous »

    It was our 5 th stay in this hotel and everything is fantastic.We love location on the beach and I recommend this hotel for families with small children.The food is tasty and fresh and the cocktails are good.this year hotel get 5 star and the prices are higher,but worth the money we payed. Maybe only negative thing are small rooms,but we spend in room only when we sleep.for our family is Galaxy TOP hotel,so we will return in 2017.

    « Very relaxing getaway »

    A week at the Galaxy was the perfect way to relax and recharge. My room was bright and airy ? although the bathroom was less so, and the shower was on the small side. The all-inclusive options include access to three bars: the foyer and rooftop bars in the evening, and the poolside bar during the day and into the night. The quality of the included alcoholic drinks is not up to the equivalent branded products, perhaps, but perfectly adequate. The staff were pleasant to a fault throughout my stay. In terms of entertainment, the pool bar offered live cabaret music each evening, which provides a pleasant musical backdrop -- far better than the cheesy europop which is piped into the pool area during the day (if that isn't your thing, there are plenty of sunbeds and tables around which are out of range of the pop music).

    « Beach and pool for the challenging family differences »

    Choice of beach or pool. Nice pool for small children. Rooms are clean, updated. Staff is friendly and helpful. Price was good. Would definitely come back again. We did not try the all-inclusive. Plenty of choices for eating. Nice beach. Shallow. Great views.

  • 5
    « Wow...fantastic »

    It was our first time in Zante...Laganas..and we enjoyed our stay..Alot of boat trips to see the turtles and Keri Caves...The hotel was very clean and tidy inside and out,staff always busy cleaning and being helpful when needed.Our room was very nice size and we had a sea view so well happy with it..Paid 50 euros for a deposit for any damage of the room which you get back when leaving.Food was good could do with more choice...the Location for us was key we love the beach so we loved just walking out our room to the beach.Pool a nice size and lots of sunbeds..we went all inclusive and the choice of drinks was very gd..cocktails,shorts and beer well happy.In all we really did enjoy our stay at this Hotel and Laganas itself...we would come back for a visit.

    « Location, Location, Location »

    Visited as a couple 28 May - 5 June. You need 50 euros for a deposit on arrival and then were given air con remote, which we never used. We also paid 20 euros for a safe. We were given the times of meals but no other information at reception, not even offered a cold drink. We booked an executive room which was a nice size, especially the bigger than king size bed. There was a fridge in the room but it was full of items which where highly priced and reduced the opportunity to use the fridge yourself, this was checked daily in the evening along the with tea and coffee supplies and restocked as needed. Towels were changed during morning clean and then again in the evening, so it was very important to use the don't disturb sign as we were caught out once not expected a towel change in the evening. The outside areas are very relaxed, we were not aware that pool towels were free, no one put towels out to reserve sunbeds by the pool as there were plenty of places to sit/lie. Sunbeds on the beach were charged but we avoid this due to the harassment from people selling wares. The best thing about the hotel is being on the beach and would be the main reason for returning, especially the turtles watching and access to strip and beach, the sea was warm, clear and nice to walk out into. Trips are sold on the beach which are reasonable and you can hire speed boats which we did and preferred to the trips. The drinks were good as sodas and hot drinks were self serve so no queuing and the alcoholic cocktails were good and effective. The bar snacks were good sandwiches from 11 to 11, along with biscuits and cake, and ice cream. In the evening there was generally entertainment on most nights some were better than others as not all Greeks can sing English songs well. The roof terrace was nice with good views, but we preferred the sea view. The food in the restaurant was adequate, there was generally always something to choose from, and they seemed to be working on making improvements to there offering. On the last day we had breakfast earlier and there was porridge which we had not seen before and more choice of pastries. At lunch and evening meals there was always spaghetti bolognese and another pasta dish, along with several meat dishes, fish and always chips. the best part of the meals were their desserts, always a selection. Sometimes when food ran out they were not always replaced with the same item for example meat lasagne was replace with spinach lasagne. There was always plenty of seats as I presume with the choice outside the holiday people wanted a change. All staff were pleasant but missed being greeted on entering the restaurant. There seemed to be a lot of manager just taking time to see what was happening and sitting in the outside bar. The Al a Carte meal is not advertised and you need to book the day before, this takes place to the side of the bar and is a nice location, due to what I understand to be little knowledge of this, not many people booked this as there were just us and another couple the night we picked and a waiter giving you their full attention. Some people said it took to long but we enjoyed the relaxed pace. The food was fine and hotter than the restaurant. Not a place for young kids as not much to do, but for toddlers there are a few toys, including cars and bicycles for them to use and two play areas. Did use the gym as I was on holiday. Close to strip but not so that you were disturbed. Would we return, Yes, mainly due to the location. Some people thought this was a 5 star as that is what they advertise but would personally class as four, which is what I believe is their current status.

    « Fantastic location! »

    Just spent a great week at this hotel. It is situated right on the beach, with beautiful gardens. The rooms are well appointed and the whole hotel is spotlessly clean. The staff were very attentive without being obtrusive. Although close to the Laganas strip we didn't have any noise or disturbance from there. The only complaints I have are the food although well cooked lacked variety and very often we ate what was available and not what we would have chosen. The showers are the smallest I've ever seen, you cant bend over in it without opening the door and as the water temperature often fluctuated between very hot and cold this was problematic because you couldn't move out of the way of the stream of water. This is the only hotel I've stayed in where they make you wait at reception on check out while they check your room for damage. I'm not sure how this works when there are a lot of people checking out together! This hotel could easily become a 4 or 5 star hotel with a little tinkering. Despite a few niggles I would recommend it.

    « A clean hotel right on the beach »

    We stayed in this hotel from the 26th of May to 2nd June 2016. What was good: Hotel was very clean Restaurant has got a good view looking to the sea which was very nice The pool area was very clean and designed beautifully Hotel provided free pool towels Staff worked hard There is a bar close to pool which offers different cold drinks Very safe hotel What we did not like: This was the smallest ever 5 stars room that we had specially with a very tiny shower container which was difficult even to turn and no bath. Small toilet joining shower did not have a proper ventilation. There was a big noise (from hotel air conditioner system) and w couldn't open the balcony therefore we had to use the air conditioner, but it is placed in the wrong position and you get a straight air to your face, that is why we (both of us) got the neck pain on the second day. Regarding food, starters and disserts were good but we did not enjoyed the main courses, for that reason, although it was all inclusive a few times we went out for dinner which was so nice. All drinks were cheap and artificial and there was natural juice. The fridge in the room did not worked initially and we reported. We were told it was checked and fixed but it did not cool properly and we lost some fresh fruit. we asked for repair or replace and in fact nothing happened. It was a charge for sun beds on the beach although it was all inclusive Staff were so tired with some strange attitude for example there is volleyball court and so we asked for the ball and we were told you came for rest why you need it and then they gave us the ball the day after. In the second day at about 10:30 when were sleeping, cleaners opened the door and came in. we panicked and when in the next morning we informed the reception, the said that probably the were very busy and delayed their schedule with some smile and we asked do not do it please. But again happened and we had to put a chair behind the door to nobody open it. There are tables for tennis but they provide you very old damaged rackets Noise from hotels next to us Lack of management was clearly visible Comparing with other five stars hotel: This is not a five stars hotel Reception, lobby bar and seating areas are very standard The snack and drinks in the mini bar were very low quality and did not matched with the provided list. We would say it was a clean and safe with a maybe 4 stars hotel

    « Lovely Hotel, in a great location right on the beach »

    We stayed in this hotel from the 19th - 30th May 2016. The hotel has had a refurbishment over the winter, and on first arrival we were pleasantly surprised. The hotel is very clean, with a modern looking reception, lobby bar and seating area. We arrived just after 12.30 in the afternoon, and were given a nice cold orange drink while we were checking in. The hotel does ask for a 50 euro deposit for the room, however you can provide them with credit card details instead, which is what we chose. We were in a "standard" room, which was more than adequate for our needs (it was just my wife and I). We were given a 3rd floor room, room 310, with a balcony that had a side sea view. This room also benefited from having the sun on the balcony all afternoon, which was great. There is a fridge within the room, however this was more than half full with drinks and snacks from the hotels "mini bar" so its use was rather limited. It is also worth pointing out that the cost of the drinks and snacks in the Mini bar are VERY expensive. There is a safe within the room, but this is chargeable at 20 euro per week. The main restaurant area has been given a fresh look, when you compare it to the photos on here. It is now finished in white wash paint, with light coloured tables and chairs. In my opinion, this looks better than the dark finish in the photos, but there were comments about it looking like a wedding venue. The front end of the restaurant opens up, with some of the tables outside on a balcony area, which was really nice. The pool area itself is rather small, and I can see this getting very congested in the high season, but when we were there, there was plenty of space & lots of sun beds. The hotel does provide free to use pool towels. There are sun beds on the beach, but these are charged at 6 euro a day, even for the All Inclusive customers. The pool area also has the Pool bar and seating area, along with a large number of tables of chairs on the edge of the beach, great for watching the world go by, or for turtle spotting in the early evenings. The Hotel has some lovely gardens to the side, with a great range of seating areas and canopied sun loungers. The grass was always well kept, and the whole area is spotlessly clean. The food in the restaurant was of a good standard. The odd day / night it was really good, but then there were other days when we struggled to put a meal together. There is only so much salad that you can eat. We did mention to our Rep (Thomas Cook) about the lack of fresh, cut fruit (Melon etc) and from the following day, whether by chance we do not know, at both lunch and dinner, there was always a plate of both water & gala melon cut up and available. Other couples with children did state that there was a lack of children's food (fish fingers & nuggets etc). We also felt, after about 5 days, that all the food seemed to be very "samey", to the point that we started to eat out in the local restaurants (even for breakfast). The All inclusive drinks are "OK" at best. Do not expect to feel the effect of the alcohol. Luckily, you can purchase branded drinks at the bars within the hotel. We knew the hotel had had a refurb over the winter, however we must point out that when we arrived, we enquired about the Gym, the Rooftop Bar and Al a carte restaurant, only to be told that they were "Not Ready". When we checked these areas out, the builders were still working on them. This did not go down too well with us, especially the roof top bar, as this was a key thing to us in choosing this hotel. However, during our stay, firstly the gym, then the Al a Carte restaurant opened, and then with 2 days left of our holiday, the rooftop bar opened! The view from the roof top bar was well worth the wait, and the soft seating areas they have are great. We must also say that the bar staff, are fantastic. Claude, who tended to run the Lobby Bar and then the Rooftop bar, is a fantastic character, and always greeted you with a wave and a smile. Ioannis (pronounced Yanis) looked after the pool side bar, and again was always smiling, and talkative, and tried his best to remember your drinks. A big pat on the back to these guys! In closing, the hotel is very clean, in a great location on the beach, near to a very good selection of local bars, restaurants and shops, far away from the strip for it not to be a nuisance, but within easy walking distance. It was a shame that not all the facilities were available for the length of our visit, and the hotel food could be improved (in our opinion).

    « 1st time in Greece »

    The hotel is on the beach and has a nice garden. The food is good, staff is awesome, clean rooms and is situated at ~10 min to walk from "The Strip". Overall, I would gladly recommend it. From the strip I would recommend "Rescue Club" ;)

    « BEST western GALAXY HOTEL »

    In short, hotel is situated right at the beach with very nice garden with sea view, 5 mins to the centre with bars, shops etc.. and great staff. After we arrived to the hotel, on check in, need to place deposit 50€ - OK, I dont mind (we are not going to devastate the room:)). First look, man at the reception is very friendly, he sent helper who showed us a room and take my girlfriend luggage, great! We wanted room with sea view, we get it (maybe it was a luck). Room is spacious with air condition, refrigerator, and tv with some UK, DE, RU, GR channels, balcony with sea view and view to the town. We like it, but it couldnt be good to everyone because all night is there a little noisy (Young party people everywhere stretching to main street). Big bathroom, one of the biggest we had:). So when you like silent, try to get room situated to hotel area. Cleanliness of our room or hotel is very good, one of the best I have seen. Hotel consists of 3 buildings, main building with reception, we got side building with no reception (open for all night and day), I liked it. In main building is situated dinig room and at the roof is night bar with great sea view with very romantic seating. Bad is, open hour are after 21:00??? Another bar is next to dining room, I have never seen it open, but dont mind I dont need it. Beach bar is the best, opens from 10:00 to 24:00. All inclusive consists of non-alcoholics and alcoholics drinks and coctails, there is also light refreshment with cakes and sendwitches, cafe, tea...with great sittings right at the sea. Hotel has own sea beds with sunshade right at the sand, need to pay for it. Hotel staff is very friendly and helpfull, they will make your day better (Hi Nikos, greetings from Tony Montana:D). Beach is very good, sandy, water is still, you can find Caretta everywhere in summer, some Raya, starfish and fishes, etc. so it is not dead there. From hotel it is about 5 mins to the centre, full of bars, restaurants, discos, shops, lots of party people, fun.... I find only one bad thing at this hotel, it is food, variety is weak and quality was often different. Who can mess up fries, french toasts or chiken nuggets??? Full of oil, not eatable sometimes. Only one kind of a fish a day, or two kind of meat. But I cant say that the food was totaly bad, they had good things too, I always find something to eat, but often have no choise and prefer to eat something else. I can only say it is the weakest side of this hotel, one of the worst I had experienced, so it is shame such a good hotel has as weak cuisine. With better food it would be the best hotel in which I was at vacations. Hotel has great beach bar with sun shades and places to get laid and very friendly staff everywhere. So it is very good place to turn off. I recommend this hotel to everyone, it is one of the best hotel we was.

    « top hotel in Laganas »

    shame that the picture presentation on tripadvisor is awkward and unrepresentative . the hotel offers very good all- inclusive , the food is varied. it is located very close to the beach. the rooms are clean and the air conditioner is more than decent . manager congratulations ! we will definitely return !

    « Definitely we'll come back »

    I didn't have to much expectations when we booked this hotel as is 3* rated but is definitely more than 4* even though the rooms furniture is not looking that good, the services are great and the pool which has the view directly to the sea, also the top level balcony/terrace with a gorgeous sea view during the evening, and let's not forget about the meals - the food is great we had all inclusive and I'm so happy that we chose all incl package.

    « Great Hotel »

    Arrived October 4th - Departed October 11th 2015 Lovely Hotel. We were greeted by friendly staff, and processed very quickly. Beautiful Room & Bathroom. Hotel right on the beach which is nice. Gardens well kept, pools nice, but can Imagine get very crowded in the peak months, but plenty of tables and chairs, and loungers away from the pool. Lovely lounge areas inside the hotel, and outside balconies. Lots of choice for Breakfast / Lunch & Dinner - Also a wide choice of Alcoholic & Non Alcoholic Beverages on All Inclusive. Sandwiches and Cake & ice cream available from 1100 hrs - 1800 hrs. 10 min walk to the town. Will definitely be returning to the Galaxy Hotel.

  • 5
    « Lovely clean hotel right on the beach »

    This is a lovely hotel situated right on the beach at Laganas on Zakynthos/Zante. The hotel has lovely gardens, with tables and chairs and wicker benches with roofs and a superb swimming pool. There is a lovely pool bar that is open all day up to about midnight - serves drinks and snacks etc. and has plenty of sunbeds and tables and chairs. We stayed at this hotel on a Bed and Breakfast basis for 8 nights. We were checked in swiftly by an older gentleman on reception - he was extremely helpful and polite -- made check in a pleasure. We had to wait an hour and a half for our room ( we did turn up at 11-30 am though) but the wait was no problem as we sat in the gardens and had a refreshing soft drink! We had a little problem with our room door - it would not shut / lock -- but this was fixed at the second attempt by the maintenance man. Our room was lovely - spacious with a modern TV with satellite channels and a spacious bathroom with a bath and shower attachment - toiletries were provided and the towels were soft and clean and replaced as often as you needed them changed. The cleaner was fantastic - she left everything spotless every day. We had a small fridge that was quite effective if the cabinet door housing the fridge was left ajar. There was also a radio alarm clock that bizarrely was not wired separately from the main room electricity supply - so every time we left our room (and extracted the card key from the supply, the radio alarm clock was turned off and had to be reset on return to the room - I gave up after a day! The room also had an effective key operated safe. Breakfast was very good -- from cold meat and cheese and cakes /croissant/bread/toast/rolls to egg bacon sausage and (if you wanted them) chips! There was also tinned fruit and fresh fruit with yoghurt / Greek cheese if required. Internet was very good although a bit patchy around the swimming pool. The hotel is about a 10 minute walk from 'the strip' -- you can either turn right at the hotel beach and walk up the beach past the more sedate restaurants and bars or you can walk by road from the front of the hotel - we varied our route as sometimes the restaurant 'touts' got a bit tiresome along the beach way. I have no hesitation in recommending this hotel - the staff are slightly reserved (not 'in your face') but thoroughly professional and efficient - and we will probably return.

    « Clean an friendly »

    On arrival at 8.20pm we where greeted and quickly processed and in our room, the staff where very efficient and welcoming. First impression was the room was very clean and tidy with plenty of storage space. the balcony was quite small and in our case quite shaded. The air con was brilliant AND we needed it as the first 4 days where in the high 30s. The location was very good as other reviews have pointed out. The food was always good and varied,cooked to perfection,we where very pleased with it. I would like to have seen some fresh grapefruit or fresh fruit for breakfast,apart from that fantastic. The staff where very friendly and accomidating. The beer was on a scale 1 two 10 about 7 also the wine,so we where happy with that. Pool was very clean and the bar staff roun the pool were lovely, Marina was really nice and chatty. Just a few things to look out for is, as you walk dow to the beach the wooden boards had some nail sticking out and if you where barefooted could have done a lot of damage so make sure you have something on your feet. Iam pretty certain that problem will be resolved but there was quite a lo so be careful. to sum up we where there for 10 days, from the 17th of September untill the 27th and all I can say is we had a great time.

    « Jewell of Zakynthos »

    We stayed at the Galaxy in September 2012 and it was genuinely the holiday of a lifetime. We tried other countries after this but none recreated that perfect holiday we'd once had. This year, after much deliberation, we decided to book another trip to Zante and there was only ever one hotel we were going to choose... The Galaxy. Our initial fear when making the booking was that it may not be as good as the 2012 visit and we'd be left with tainted memories but we couldn't have been more wrong. As soon as the Olympic coach dropped us at the hotel on Sunday afternoon (13/09) we walked up to the entrance gate and we immediately felt at home again. The hotel looked even more amazing than it had on our first trip due to some extensive landscaping, the addition of a new outdoor lounging area with shaded couches and love seats and an increase to the seating area around the poolside bar. Check in was as prompt and friendly as we remembered and we got into our room which has all you'd need, such as an LCD TV, private safety deposit box, balcony, fridge, credit card style door key and plenty of space for luggage etc. We had chosen all inclusive as we always do and were delighted at this year's food choices in the restaurant. As you walk in there is the bread section and the salad bar which was always well stocked with a good selection of continental meats, cheeses, salad, dressings, dips, olives etc. Next section was the vegetarian hotplate with a good and varied daily selection for those who don't eat meat. Around the corner are the meat and fish dishes which were my favourite (especially the garlic lamb) and finally the dessert section which had great daily offerings including ice cream (very welcome in the 35? heat), cheesecake, cakes & baklava to name a few. The best thing about the restaurant is the way they continue to keep the food availability 100% throughout the sittings so you never miss out if you arrive later. At meal times, drinks are self service and include hot drinks, soft drinks, beer and wine. There is also food available all day outside of meal times at the pool bar. The pool bar also has a free pool table, table tennis and an evening entertainment program. I found myself having a dance off with the Greek fire dancers which was so much fun. The pool is just the ticket for cooling off and leads directly onto the beach where there are loungers provided by the hotel and outdoor showers to get rid of all the sand before you come back into the grounds. The poolside bar has the same drinks as the restaurant as well as all the well known spirits, local spirits for all inclusive guests and a good cocktail menu. There is another bar in the lobby of the hotel which we didn't use as it was indoors and a stunning rooftop bar which offers panoramic views of the island. We mainly used the poolside bar due to the mix of beautiful views, entertainment and staff interaction. The hotel is right next door to some lovely beachside Tavernas where you can explore different food and cocktail choices and take a really pleasant stroll in the evening to burn off those dinner calories. If you want to experience the nightlife, the "strip" is less than a 10 minute walk from the hotel but far enough away that you don't have to be involved in all the hedonism unless you go looking for it. If you need a vehicle, Yioylios Rentals is behind the hotel and he has everything from bicycles to scooters to cars at great hourly, daily and weekly rates. Transportation to other parts of the island can be caught from outside the main hotel gate and many of these are free due to sponsorship by local businesses trying to entice new customers. Just look on the big notice board in the street outside the hotel gate. I have to say, this hotel is outstanding and worthy of much more than its 3 stars. The grounds are immaculate as are the interior public areas. The whole place is white marble inside which shows how clean it always is. The reception staff are such a dedicated team and will give you excellent advice on days out, directions and even the odd Greek language lesson. Just ask for Fimis, Sonia or Evie and one of them will always be on hand to delight you. The pool bar is looked after by the lovely Marina in the morning and Ioannis until midnight. They are both great and will soon have your drinks order memorized. Once you have stayed at the Galaxy, you will want to return time and time again!

    « Lovely Hotel Surprise Gem »

    Visited this hotel early September, spent a week here with my husband. It is in a great location right on the beach at Laganas. It is set in lovely gardens with one of the cleanest pools I have ever seen, and trust me I have seen many many. The rooms are spotless, in fact the whole place is, friendly staff and good amenities. It suits families and couples alike. Near enough so you can walk to the strip if you have the inclination, but far enough so you don't hear it. We went all inclusive, the food was typical hotel food, they cater for all tastes, plenty of choice you can always find something to eat. We ate out on a number of occasions, there are plenty of good restaurants along the beach, which have great food and are cheap enough. The hotel has great views from the beach gardens and the 4th floor bar. We always ended the evening with a cocktail on the 4th floor, very relaxing. We are going to book here again.

    « Best hotel in zakynthos »

    It was our 4 th time in this hotel. Best location, frendly staf, good and tasty food everything very good. Center of laganas is only 300 m with many shops, restaurants. Because of small child we always have all inclusive. We will revisit galaxy again.


Getting to the hotel ...

All directions
·From: Zakynthos Laganas Beach 300 meters. Town of Zakynthos 7 kilometers. Zakynthos Airport 5 kilometers.