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Guy Fawkes Inn, Sure Hotel Collection by Best Western, York

4.0/5  - basé sur 1533 notations.
25 High Petergate, YO1 7HP, York, Great Britain - See map

Standing next to York Minster, the Guy Fawkes Inn, Sure Hotel Collection by Best Western was the birthplace of the notorious plotter, Guido Fawkes. The Inn offers en-suite rooms with free wifi, flat-screen TV's and AA rosette food. Each of the rooms have been decorated individually, feature antique furniture, tea/coffee making facilities and complimentary toiletries. Many of the rooms also enjoy a landmark view. The Inn retains many of its original features including gas lighting, real log fires and the timber staircase. You can also dine by candlelight in the restaurant, which serves classic pub-food from locally sourced ingredients and the bar stocks a range of real ales. Both York theatre royal and the national railway museum are just a 5 minute walk away.

Sure Hotel Collection

Guy Fawkes Inn

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Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1534 guest reviews
NOTE ISSUED
Excellent
677
Very Good
461
Average
223
Poor
114
Terrible
59
REFER TO NOTICE
Business Business
27
Couples Couples
998
Family Family
181
Friends getaway Friends getaway
132
Solo travel Solo travel
34
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Not number one"

2
11/07/2018

Well we arrived a little early which was fine the room wasn't ready so we went for a walk for an hour got back the room was ready we went in the room after a while I had a wash only to find no towels ok told the staff oh we are very sorry we will get you some so we went out sightseeing returned two hours later still no towels had to ask again eventually they arrived went out for a drink at night came in went to bed well it's the noisiest room I've every had the outlet flew for the kitchen is fastened to the room wall and the kitchen is underneath avoid room no 1 expected a lot more for £125 a night the breakfast was adequate at best

"Belfry Suite - Intersting, unique, but possibly not to everyone's taste"

4
10/07/2018

My wife and I stayed here in the Belfry suite for 3 nights in Aug 2017. The pub itself is directly opposite the minster, and the views from the window are just incredible! Food in the pub is lovely, and the staff are all friendly, giving amazing service, especially considering they're often trying to work the bar in the (busy) pub at the same time. I loved the room, more character than you can shake a stick at. My wife wasn't quite as enthusiastic as me. The ceiling is VERY low throughout, and the floor is very uneven (I loved that about it). It's DEFINITELY not a negative point, just if you're booking a surprise weekend away something you need to consider for your other half so you don't get in hot water ;) Speaking of hot water, the bathroom was really nice. Nice big bath, lots of space. I'd 100% stay gain, but I'd probably have to check the wife into one of the other rooms which seemed to have higher ceilings and 4 poster beds, a bit more traditional.

"Guy Fawkes is hauntingly good"

4
09/07/2018

Friendly bar which is very quirky & staff very helpful My friends and I visit here often when in York. We Didn't eat this time but never disappointed in the menu & quality of the food Never tire of this bar and worth a visit

"Truly Exceeds Expectations."

5
08/07/2018

If you come to the city of York we strongly suggest a stay at the Guy Fawkes Inn. We have been coming here for many years now and have never considered going anywhere else. The staff throughout our two week stay have been Incredible , we have gotten to know the staff very well during our time here. James the assistant manager greeted us on arrival and was very welcoming when we arrived, even taking our luggage to our room (four cases, and not very light) which was very much appreciated. Throughout our stay he has served us at breakfast and been very accommodating in all aspects of our stay.. Many other members of the team, Wilson, Stacy and Kathryn have treated us so well . Always on hand and offering assistance where required. Two members specifically we should also mention are Michael and Bernardo. We have known Michael since 2017 when he joined the team and he's been nothing but helpful throughout our various visits. He works behind the bar, is always talkative , a cheeky chappy (In a good way) and always welcoming . Great part of the team. Bernardo today was very proactive during a very busy lunch time on a Sunday, dealing with over 24 members of the public for lunch. He kept a very level head and dealt with a vast amount of people at one time. We were very impressed with his work ethic and knowledge of various beers and wines when a customer asked him what they had. He was quick to answer and confident in his response. When it comes to Breakfast or dining at the Inn you will see that this establishment caters to everyone. There'e a vast array of options to choose from when it comes to the menu and the chef truly knows how to produce heaven on a plate. If you are looking for a comfortable stay, a welcoming and dedicated team who will go above and beyond for you then this is the place to be. You won't be disappointed.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Once again thank you so much for your kind words. Its great to see the team getting the acknowledgement they all deserve. Its always a pleasure to look after you all when you visit us. Kind regards Adam

"Needs improvement "

3
06/07/2018

Nice pub and love the authenticity but male bar staff could be a bit more friendly and cheerful. ...fish and chip meal very average, fish was soggy and 2nd course cheese board was unfortunately uninspiring!

"Our goto pub in York"

4
05/07/2018

Only ate and drank at this pub but it did not take long to be our local after trying a few other lesser establishments. Good food and ale in a good atmosphere. Pretty much what you want from a pub! No complaints, plenty of good memories.

"Amazing Food"

5
05/07/2018

A visit here is a must in York. The menu is amazing. The famous pie will take some eating & some beating. The pastry and filling melts in the mouth. Staff are really helpful and attentive. Just a few steps away from the beautiful York Minster.

"Fantastic Inn In A Fantastic Location!"

5
24/06/2018

We booked two rooms at Guy Fawkes Inn for one night … and I wish we were staying longer! The rooms had big four-poster beds, lovely clean bathrooms and a great shower (which can be lacking in some places) and the location was absolutely brilliant – right in the shadow of York Minster next to it. It is also perfect for wandering through the nearby shopping laneways such as Stoneham and The Shambles with heaps of delightful cafes and shops and loads of places to eat. The first stop for the City Sightseeing Hop On Hop Off is also two minutes walk away. James, the very helpful gentleman who welcomed us, kindly carried all our cases (and there were lots!) up the stairs to our rooms, which was a real help as there is no lift in such an old building. James also served us breakfast the following morning in their restaurant, which was delicious … and he made one of the best lattes I've had while we've been touring the UK! I love my coffee! James was certainly an asset to the Inn – nothing was too much trouble. The only issue staying here is if you have a car (which we did) as there is no parking on the premises. You have to stop on a single yellow line, nearby in front of the Minster, unload the car and find out the directions to the closest car park which is about a 10 minute walk away. Not a real hassle (and it was raining!) and it wouldn't stop me from staying here again – the location is too good to miss! Highly recommend Guy Fawkes Inn as the perfect place to stay whilst in York!

"Splendid pub"

4
22/06/2018

Close to York MInster in an area full of history as is this pub, a bit dark inside but its good, several little rooms, good selection of alcohol and Guy Fawkes was born here, well worth a pint and a visit.

"A definite place to eat"

4
21/06/2018

The food was good. Veggie menu good as well. Sausages good. We hadn't booked but did all the could to get us a table. To eat in this place with a sense of history is a must. The atmosphere whilst buzzy was too loud

"Don't miss a visit "

5
19/06/2018

Booked the restaurant for 8 on a Saturday lunchtime. Service amazing and both the veggie and meat pies were " to die for" Will definitely go back. Such a unique building and great atmosphere. History everywhere

"A walk back into history"

5
17/06/2018

A fantastic little inn opposite York Minster and so close to everything happening in the centre of York. This stay did not disappoint. The atmosphere, the food, the staff just great.Staff very helpful in carrying cases up and down the stairs as there is no elevator.

"Atmosphere, delicious food and drink"

5
16/06/2018

Fab location and atmospheric interior, though it was warm enough to sit outside in the suntrap beer garden when we visited. There's a nice choice of dishes made from locally sourced ingredients and presented attractively. I went for two starters (insider tip – the starters are often the best on any menu); the black pudding and the goat's cheese souffle. The black pudding was delicious and the texture different from any other I've ever eaten. The souffle was beautifully light. My husband had the sausages and mash—a man's main course and it lived up to expectations. I'd hurry back whenever I'm next in York.

"Excellent "

5
14/06/2018

Returning visitor to Guy Fawkes and it did not disappoint. Customer service was brilliant Safe as the choice and quality of food. Great menu with food freshly prepared so you may have to wait a little longer - but most definitely worth it.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thanks for the great 5*. We hope to see you again soon!

"Short stop"

5
14/06/2018

What a fantastic little hotel a great location, out the front door and their is the Minster , 5 minutes later you are at the shambles and 5 minutes in the other direction the city wall. Parking was in the shambles a short walk and what a great place to stay full of history and old worldly charm.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thanks for the great 5 star review. We are delighted you enjoyed your stay and hope to see you again soon. Kind regards Adam

"Great service "

5
14/06/2018

We stayed at this inn for two nights on the 8th June. We stayed in the belfry room. We have stayed in the four poster rooms and the garden rooms before. We prefer the belfry as you can enjoy different views from that room. Once again the room was spacious and had everything we needed for a short stay. We noticed that the Jacuzzi wasn't working. We mentioned this to a member of staff who made a note of it, when we returned from sightseeing it had been fixed pronto. We love the position of this hotel right next to the Minster. Our breakfast on both mornings was very nice and I especially enjoyed the fresh watermelon and fruit. There is a night watch on duty all evening so you can return as late as you wish after a night out. It's great that we can leave our luggage at the hotel as we always like to take the later train home. We look forward to returning in the future.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thank you for your excellent 5* review. Its always great to see returning guests and were pleased you enjoyed it once again. We look forward to your return. Kind regards The Guy Fawkes

"Great pub steeped in history "

5
13/06/2018

If you are into old pubs and inns then York will certainly not disappoint. We went to the Guy Fawkes Inn for lunch, yep THAT Guy Fawkes. Guy Fawkes was born in York and it was in this pub he and his co-conspirators plotted to blow up The House of Lords with 36 barrels of gunpowder. Old mate Guy was arrested at the scene guarding the barrels beneath the parliament building and was subsequently executed - but each year on the 5th of November the event was commemorated and became BonFire night where effigies of the unlucky Guy are burnt in the fire. The pub offers a co-conspirators menu that is value for money whereby you get a main meal and either a starter or dessert for less than it would cost straight off the menu.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thanks for the great 5* and great comments and and a bit of history! We hope to see you again soon! Kind regards Adam

"Good Service, Relaxed Atmosphere, Loads of Character in Great Location Near York Minster"

4
10/06/2018

Booked two nights bed and breakfast for my University student daughter. Great simple inn with historic character. Arriving early, she enjoyed a beer in the pub below before making her way up the slanted stairs to Room 7, which had excellent views of the Minster. The prosecco I had pre-ordered was waiting for her. The room was neat and clean, although maybe a bit tired. The bathroom, disguised as a closet, had a shower with great water power. She loved the room, the service, and the food. Her dinner of a chicken tikka masala with the trimmings was unique and one of the best she had ever had. The hot breakfast was selected from a menu with fruit, yogurt, juice and cereal offered on the buffet table. Taxi from the train station was about L4. This was a great inn to use as a base for touring York. She thoroughly enjoyed her visit.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thank you for your feedback. We are pleased your daughter enjoyed her stay with us. We hope to see you both again in the future. Kind regards Adam

"Excellent Meal with Service"

5
08/06/2018

We booked a meal online prior to staying in York. The menu was minimal but the food was outstanding. Presented exceptionally well and tasty. Service was good if not slightly rushed. The price was very reasonable considering the excellent food.

"A quirky place to stay a stone's throw from The Minster"

4
07/06/2018

Arrived for a one night stay and booked breakfast on arrival. Taken to our room, which whilst not in the main hotel, it over looked the rear court yard, was clean and comfortable. There were adequate towels,hangers and tea/coffee, biscuits. The staff were extremely helpful and were able to suggest several places to eat that evening. We were able to stay in the bar until quite late and chatted happily with the staff. Breakfast was unfortunately rather disappointing, all items seemed to have been cooked for sometime and kept warm. One tea bag in a pot of tea for two was also a let down. This was a shame, particularly as there was a Cafe Rouge just across the road and numerous other eateries in the vacinity. Being able to leave luggage on check out was very good. Would definately return but on a room only basis. Had breakfast been better I would have given 5 stars.

"Quirky and full of history! "

5
03/06/2018

We stayed here on Friday night, we were visiting for a Ghost Walk and the Dungeon...with a night out thrown in for good measure! When we arrived the staff were very pleasant and helped us to our room. We loved the quirkiness of the hotel...slanted floors, smaller doors, and a rocking chair in the room for good measure! The room was clean and tidy, and when we came in at 2am the porter was very helpful. Check in and check out was easy, but we didn't try any food (we wanted to have a YorkiePud so didn't bother booking breakfast. We would definitely stay here again (in fact my friend has already booked again to stay here with her boyfriend!)

Adam H, Manager at Guy Fawkes Inn, responded to this review
Thank you for your excellent 5* review. We are pleased you enjoyed your stay with us and hope to see you again in the future. Kind regards Adam

"Great place to stay "

5
01/06/2018

Stayed for one night great location to explore the City. Staff in the hotel were friendly and helpful. Food was great. James was especially great, superb knowledge of the city. Would definitely recommend the hotel its food, location and the staff.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thank you ever so much for your 5 star review! I've passed on your kind words to the team here at The Guy Fawkes Inn, they always appreciate the feedback. We hope to see you again in the future Thank you again Adam

"Gorgeous little hotel"

5
01/06/2018

Absolute gem of a place good location clean very charmingly old . Bedroom on small side but it's an old building so probably to be expected . Staff friendly Would definately stay again to be recommended

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Thank you for your 5 star review. I'm glad you enjoyed your stay with us, our location couldn't get any better could it. If you phone to book with us direct in the future our staff will be more than happy to advise you of any larger rooms for your next visit Thanks again Adam

"Disappointing visit"

2
31/05/2018

My partner and I stayed here in October 2017 on a trip where we got engaged. I had booked this place because I had always thought it looked like an amazing place to stay and was really looking forward to it. However, my partner and I were placed in a cold, damp annex room that you accessed by some outside stairs in a courtyard. I didn't like the fact anyone who was having a drink in the bar could access the room if they wanted to and felt isolated from the main building. The room itself was basic, uninviting and cold. Considering the price we had paid and the fact that was an offer, I was very disappointed with the standard of the room and cold atmosphere. I did not enjoy my stay unfortunately. In addition, the pub and restaurant area are in need of a deep clean and a freshen up.

"Perfect"

5
29/05/2018

First visit to this superb inn called in at lunch time for a drink booked a table for an evening meal. So glad we did staff where so nice on both occasions. I need to recommend the garlic and thyme chicken it was superb . One off the best meals we have had in a very long time. Opposite York Minster easy to find. If you read reviews like i do just remember some people will find anything to complain about. Give it a try you will not be disappointed. Forgot to say it was our 47th wedding anniversary thank you.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Thank you so much for such a perfect review. We are delighted you chose us for your anniversary meal. Happy anniversary to you both! We Look foward to seeing you again soon. Kind regards Adam

"quaint small hotel,with character."

3
26/05/2018

I found this little hotel quaint, although it had character the rooms were clean and good, the place felt a little tired, i stayed in one of the front room and found it noisy during a mid week stay, i didnt have breakfast as time was short.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Thank you for your feedback. We are pleased you found your room clean and full of character. We hope to see you again in the future. Kind regards The Guy Fawkes

"Simon drake"

5
20/05/2018

had a fabulous afternoon in the Guy Fawkes inn celebrating my close friends engagement. The food was amazing ( the lads particularly enjoyed the steak pies) the staff were friendly and very accommodating especially a young chap behind the bar called Michael,will definitely be returning in the future

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Hi Simon Thanks for the great feedback and tell your freinds congratulations from us all at the Guy fawkes. Kind regards Adam

"Disappointing "

3
19/05/2018

Stayed here on the 18th May and can see another reviewer has given it an excellent rating. From their description I suspect it really will depend on which room you get. We were initially offered room 11 which was inside the courtyard. This means that everyone in the courtyard can see right into your room giving you no privacy at all unless you close the curtains and who wants to do that on a nice sunny day. Added to the privacy issue well you would have had the noise of all the people drinking in the courtyard. After raising our concerns to a bemused staff member we were offered room 1 which we accepted. The rooms were really nicely decorated and exceptionally clean with good facilities. It's the noise. Room 1 is right next to the kitchen boiler which was so loud. And as you were overlooking the courtyard you still had the noise of those drinking. We were advised that the courtyard closed at 10pm however at 10.20pm there were still people in it and when it was finally closed you then had the noise of the staff clearing it up including dragging chairs around. The boiler eventually stopped at 11pm only to start up again at 6.55am. It may as well have been inside the room it was that noisy. This was a special trip and this did spoil it for us. We had our breakfast which was decent and left as soon as we could, absolutely shattered. The staff were overall nice, the breakfast as I have said was nice with the sausage tasting gorgeous but the bacon and beans were too hard. Lovely place for history but I would suggest either pay for a better room or stay elsewhere.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Hi Louise Thank you for you feedback.We are disappointed you did not enjoy your full experience with us. We are pleased you did like the rooms and that they were cleaned to a high standard. Our courtyard area does close at 10.30pm everynight. Were sorry you experienced some nosie from the kitchen extractor, if you do decide to visit us again if you contact us direct we can put yourself in a room away from the courtyard. We do hope you will try us again. Kind regards The Guy Fawkes

"Fantastic place to stay in heart of York"

5
18/05/2018

The staff were wonderful and very helpful. The room was brilliant and large. Bed was very comfy and the bathroom huge too. Right in the heart of York. Couldn't have picked a better place to stay, York Minster opposite and other attractions all close and easy walk to all major sites. The place had character yet was wonderfully comfortable and the two don't always happen together. Can totally recommend this place

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for your great review and 5*. We are pleased you enjoyed your stay and hope to see you again soon.

"Birthday visit to York "

5
14/05/2018

Stayed at The Guy Fawkes Inn for 1 night. Loved it..?? From start to finish. The staff were great, we were made to feel very welcome, nothing was too much trouble. The room was cosy and the view of the minster was lovely. We had dinner that evening and breakfast the next morning, both really nice. We will definitely be staying again, even after our spooky experiences ???? through the night.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Thank you so much for your kind words Jo. We are delighted you enjoyed your birthday and we hope to see you again soon. Kind regards Adam

"Very Comfortable Inn With Rooms"

5
11/05/2018

We stayed one night (Saturday) - in York for a concert, and were very well looked after. We always try to find places to stay with some history and character, and the Guy Fawkes Inn is not short of either! Our room (2) was on the first floor with a bay window overlooking the rear courtyard - very comfortable. This is probably the closest of the rooms to the bar, but we didn't find the noise obtrusive, even on a very busy Saturday night. In any event, what noise there was stopped promptly at midnight, and being at the back there was no street noise. Important to remember that this is a busy inn with rooms attached if you're looking for absolute peace and quiet. The restaurant was very good in the evening, with a varied menu including a very acceptable option for the vegan in the party. Breakfast was equally good, with a range of cereals/fruit etc. on the buffet and a proper full English cooked to order - increasingly rare these days. We would certainly recommend the Guy Fawkes Inn (subject to the caveat of bar noise for those particularly sensitive to it), and may well stay there again on future visits to York.

Adam H, General Manager at Guy Fawkes Inn, responded to this review
Hi Thank you ever so much for your great feedback. We're glad you enjoyed your stay with us and hope to see you again in the future! Thank you again Adam

"Nothing like the online description"

2
02/05/2018

Me and my husband stayed here for one night midweek , a much needed break . Really dissappointed , poor check in stood at end of bar like spare parts and payment asked for straight away , never had to pay on arrival it was asked for quite abruptly . Nice 4 poster room with lovely views of the minster although the bathroom let it down, very small and tired . Didnt really appreciate the view looking at the staff who had just served our breakfast having a cigarette accross from our room window. The website sells the Guy Fawkes inn on been candle lit all over, in my opinion battery powered candles dont count. Very noisy from the bar downstairs and this was a tuesday if your coming on a weekend dont expect to get much sleep. I appreciate the inn is trying to give you an ambience of the 1570s when Guy Fawkes was born all we got uncared for and very worn . The best thing was the company i had and the lovely view of spectacular york minster.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for you feedback. We take all feedback either postive or negative to drive the business forward. I apolizge for the delay in coming back to you but he has been a busy bank holiday weekend. We are are inn not a hotel so we do run a busy pub and resturant downstairs. We do not have a reception area like most inns so check in is done in the bar area. It is our policy to take paymnet on arrival like the majortiy of places. Due to health & safety and the age of building we have had to recently remove all open flames and we are currently in the process of updating our website. We are pleased you enjoyed your room and the spectacluar views of the minister and once again thank you for yor feedback.

"Nice mini-break in York at the Guy Fawkes Inn"

4
24/04/2018

We just returned from a 2 night visit to York and the Guy Fawkes Inn and really enjoyed our stay. The check-in at the pub counter was easy, the staff friendly and helpful. We had cottage room #9 over looking the pub patio. It was midweek, so the pub was pretty quiet and we didn't have any issues with noise (we are night owls anyway and didn't get back until midnight). We missed breakfast the first day, but managed to make it down the last morning and it was delicious, served until 10am. You can help yourself to cereal, yogurt, juices and also order hot cooked to order food from the menu. We also had a fabulous dinner at the pub, really great menu and the food didn't disappoint. The second night we left our window open because it was so warm and I woke in the middle of the night to see someone (a man with dark hair in a red waist length red jacket) standing at the foot of our bed. My husband was sleeping next to me, so I figured it was a spirit wondering why we were in his bed, gave him a look and I rolled over and went back to sleep. I had a much spookier experience in the women's toilet at the Golden Fleece pub the day before, so this didn't rattle me at all. York is known for their 'spirited' residents, and I've had other interesting encounters in England, so I wasn't surprised to have visitors. Apparently, room #10 is known for mysterious footsteps on the hardwood floor. So, if you'd prefer spooky sounds to spirit visitors, book that room. lol All in all, I'm really glad we visited York, it's an amazing history with endless interesting things to see and do. We will be back and would be happy to stay at the Guy Fawkes Inn again.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for finding time to write a review and we are delighted to here you enjoyed your stay. We do like a good ghost story. I will certainly keep an eye out! We Hope to see you again soon. Kind regards Adam

"My 50th birthday xx"

5
24/04/2018

What a fantastic inn beautiful inside & out staff fantastic... Right in the shadow of the Minster loved every minute very clean & quirky old and creaky..we will definitely be going back... Janice & les xx

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Janice Happy birthday one again! We are delighted that you chose us to celebrate your special birthday! We are pleased you enjoyed it. We look forward to your return. Kind regards Adam

"J James "

4
18/04/2018

Stayed for one night and it was very comfortable and the room was spacious and clean. You are able to leave your bags at the pub before check in which is great as check in is at 3. The staff are helpfull and friendly. Breakfast was good and we had a meal there sat night which was good also. You have to be out of your room 11 the next day but again you could leave your bags if you fancied a wander around York sights. I would recommend this place although it is rather pricey but it's situated in a perfect position.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi James Thank you for writing your 4* review. We are pleased you enjoyed your stay and hope to see you again soon. Kind regards Adam

"A Great hotel Packed With Charm and Atmosphere"

5
04/04/2018

We stayed in room 10 which was in the Court Yard. The room was spacious, fabulously clean and had a four poster bed . Bathroom again was large and clean. It had a roll top bath, separate shower and free toiletries. The staff from greeting us to us leaving were professional and very friendly . Breakfast was served in the quirky dining room and was delicious with plenty of tea and Coffee. If you like a hotel with charm and fantastic views of York Minster then this is the hotel for you. To keep up with the history and ghostly atmosphere give the ghost walk a try. We went on the one from directly outside York Minster. A gentle walk with a great, informative a funny guide and just £4 each .

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Fiona Thank you for your 5* review. We are pleased you enjoyed your stay and our delightful room 10, I will pass your comments onto all the staff. We look forward to seeing you again soon. Kind regards Adam

"Brilliant getaway"

5
03/04/2018

Booked to stay here for one night very last minute over Easter bank holiday. After visiting the pub a few times on previous visits, me and my partner were very excited to stay the night. The staff were fantastic, the room was nice & clean with an amazing view of the minister, and as usual the beer was brilliant. We are yet to eat in the restaurant, but after our fantastic experiences, we will definitely return! Love the quirky and original character to the Inn, and the history behind it. Just a shame we didn't see any spooks!

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for your great review, We are all pleased to see your great comments regarding the service and the your room and look forward to your return. Kind regards Adam

"A Great Experience"

5
03/04/2018

We checked in, and the place was amazing from the start! Very helpful & friendly staff, and what a beautiful Pub! If you can't stay overnight you must have a pint here. The views from the room were amazing, the bells from Yorkminster were surreal. I highly recommend a night or even a week at this magnificent Inn!

Adam H, Manager at Guy Fawkes Inn, responded to this review
Thank you for your 5* review! We are pleased you enjoyed your stay and hope to see you again soon. Kind regards Adam

"Great little place "

4
02/04/2018

I visited here for the second time over Easter weekend. Booked a table as there is only a limited number and knew it was popular. Really authentic inside and friendly service. We had soup and mushroom and goats cheese tartlet to start - both nice but would have preferred a different pastry to filo on the tart and the beetroot as stated on the menu was pretty much non-existent in the salad. Steak and chicken with gnocchi for mains went down an absolute treat. We shared an apple bramble crumble for dessert which was also lovely. Would definitely return again.

"Feel a little aggrieved "

4
01/04/2018

Sunday lunch £12.95 for a choice of beef/pork/chicken - I couldn't decide and being a meat fan I asked for both Pork and Beef. I stated that I was happy to pay extra for my request, what I didn't expect was to be charged £19.95 and additional £7 for two slices of pork 55% additional cost at the price of lunch!! The food and service was fine but this extra charge I feel made the overall experience a bit of a let down. I didn't challenge the bill I just paid and disappointedly walked out...would visit for a beer due to location but wouldn't eat here again. Sorry the staff and service were spot on..

"Beautiful hotel"

5
28/03/2018

This was an amazing place , as is York. With lashings of history and lovely staff. The rooms were clean and the food was amazing. Breakfast was fantastic and I would definitely say even if you aren't staying here, book a table for the roast. Probably the best ever.

"Sue"

5
27/03/2018

Was a lovely hotel lots of character to it, was in room 1 was lovely room was clean can't fault it, we had a view of the Muriel on the wall that was good ,staff were friendly breakfast was just right , we will be back was a special treat for my partners birthday.

"It was ok..."

4
23/03/2018

Room was really lovely and clean. Check in a bit odd, had emailed the hotel because of snow delays but didn't get a reply. Booked for dinner but the menu was limited because it was Sunday, we had a drink and left, on our return they had a singer on. Unfortunately for us our room was right above where the entertainment was. It did stop at 11, but beware if you want to sleep !! Breakfast was ok, limited fruit, juice etc.it is a pub so you have to accept that, but overall could do with some professionalism.

"Enjoyed my stay."

4
15/03/2018

Can't really complain about anything. Great friendly staff, perfect location, had room 3 overlooking York Minster, fantastic spacious room. Bar/public areas so so. Stairwell, corridor a tad tatty. Lots of dark panelling everywhere including room. Decent breakfast, stay not cheap but not bad value for money given the perfect location and room 3 with 4 poster.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for your feedback mark. We are pleased you liked on four poster room. You cant beat that view in the morning with the minster bells. We hope to see you again soon. Kind regards Adam

"Pub Meal Only"

3
14/03/2018

We called in here for food yesterday so I cannot comment on the room/hotel aspect. The location is brilliant almost next door to the Minster. We were swayed by the Trip Advisor Award of Excellence Certificate displayed in the window and took advantage of the 2-courses for £11.95 which we thought was very good value. My partner had the curry and sticky toffee pudding and I had the fish and chips and sticky toffee pudding. I have had better and the portions were rather small. I would rate the food as 'average' but I guess quite good value for money. The service was quite quick to start with and they couldn't wait to take my plate from me although my partner had finished and I was still eating. We waited ages for the dessert and had to ask for it. They were apologetic about our wait and gave us free drinks on the house which was nice. The place has a rather unpleasant smell to it like someone else has commented. Also, the toilets have no dryer that I could see or paper towels hence I had to go back into the cubicle for toilet papers. Don't think I would rush back.

"Superb food and atmosphere"

5
13/03/2018

We often visit York for the races and always go to Guy Fawkes for Dinner in the evening after a great day at the races, we always pre-book and so far we have not been disappointed, the food is excellent, staff very good and due to its age and location the place is magical. Looking forward to our next visit.

"Great overnight stay!"

5
09/03/2018

Stayed at the Inn and up in The Belfry Suite. An amazing view of The Minster. The place is steeped in history and has some amazing features. Staff friendly and although we did not done at the property the menu and food looked superb. Nice selection of real ales and would not hesitate to stay again.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for your 5* review. We are pelased you enjoyed your visit and hope to see you again soon. Kind regards Adam

"due to M62 closure"

1
06/03/2018

appalled by the hotel . Booked the hotel through booking.com , for my girlfriends birthday . due to stay Sunday 4th till the 6th March : tried to cancel the hotel through booking.com Saturday 3rd March , m62 closed and was not cleared for several days due to severe weather conditions. We live in Manchester . I was informed i would loose £89! VERY disappointed!! Surely due to the weather conditions an exception could have been made on this occasion my girlfriend now wasn't getting a birthday present .

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Unfortunately we have a 3 day cancellation policy and with it been one day before we could not waive the fee. I would recommend getting travel insurance in the future as you could claim it back though them. Kind regards The Guy Fawkes

"Quirky and atmospheric."

3
04/03/2018

On booking the hotel I was very impressed with the helpful staff. Efficient and organised. We arranged a free early check in and found we had been upgraded to a four poster room with roll top bath. Hotel brilliantly situated in york for bars and attractions. The room had quite a musty scent to it which was not pleasant. We didn't mention it due to our time constraints. The bar and restaurant in the hotel was buzzing and had a great atmosphere. Decor and furnishing were quirky but some items not in a great condition. Room is well equipped and quite clean. Bed beautifully comfortable and spotless. Breakfast was wonderful and staff were fabulous. All round lovely stay but Was it value for money? Not worth £189 in my opinion and I think describing it a "luxury" is a little bit optimistic.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for you review, We are pleased you did enjoy stay with us and hope to see you again soon. KInd regards Adam

"Great location!"

3
01/03/2018

The location is really good for getting around in York! They have lovely open fires in the bar which is great. I would say from our room that it was quite small so if you want spacious maybe upgrade to a four poster room. Breakfast is expensive in York so best to go B and B! Thanks Jen

"Friendly is an understatement"

5
01/03/2018

We booked last minute, this place is perfect for the city centre staff are great - bar is lively and breakfast was ideal. MASSIVE recommendation is little Italy - outrageous food and surprisingly well priced

"A Two Night Stay"

3
01/03/2018

We stayed for two nights over half term. I found the service to be excellent throughout the time; everyone was very helpful. The view from each room we stayed in was extremely impressive and the location could not have been better. However other aspects of the visit were a bit disappointing. Initially we stayed in room 4 which had a four poster bed. The room was quite small and there was no dressing table which caused a number of problems. We also found that the bed was incredibly noisy and the posts all creaked very loudly every time we moved. We had a poor nights sleep as a result. When we explained the problem to the manager the next morning he was very helpful. We were relocated into room 3, which was also a four poster bedroom. It was much larger and quieter and we couldn't work out how room 4, which was very small in comparison, was the same price. As part of the package we had breakfast there each morning. It was also a little disappointing. I had a sausage sandwich on the first day; the sausages were good quality, but the bread was not. It was thin and of value supermarket quality. The cold buffet selection was also somewhat limited. We have stayed here before and we feel that the quality of stay has diminished since the previous time.

"Birthday Treat"

5
27/02/2018

Had a fantastic evening with family, lovely location, great real ale, and amazing food the meat pie is awesome, very friendly and helpful staff, room was excellent, met with the group MD who was very helpful Will visit again!

"Very good overnight stay"

4
22/02/2018

I've eaten lunch here before and had a beer, but this was the first time I've stayed. We had room 2 on the first floor. Nice big room with a big bay window overlooking the courtyard at the back of the hotel. Nice comfy bed. Setter and chair and big television. Big built in wardrobe. Bathroom up a step through double doors so needs care when using. Nice shower. Adequate toiletries. Noise does seep up from the bar but quietened after last orders. The dining room is very atmospheric and dark and may not be to everyone's taste, but I liked it's quirkiness. Breakfast was really good. Service was excellent and all staff we met were really pleasant. Overall a pleasant experience.

"65th Birthday where Guy Fawkes was born."

5
20/02/2018

I liked this hotel from the start. They stored our bag for us because we were early and left it in our room for us. We were given room 11 which was in Guy Fawkes Cottage. The room had a lovely big double bed - large television and plenty of tea and coffee. It is also where Guy Fawkes was allegedly born. The bathroom was great with plenty of toiletries. The room was across a courtyard and although people were smoking out there it did not bother us, we even showed some the room as they did not know it was a hotel. Our friends came up to York for the day and we had a drink in the bar where the atmosphere was great. The breakfast was good quality and the staff were fairly laid back and affable. When we came in on the night a couple in the courtyard asked us if we lived in the cottage which caused some amusement. Oh and my partner claims she saw a figure at the bottom of the bed in the middle of the night...Lovely and atmospheric hotel.

"Lovely "

5
20/02/2018

Went to York for a short break and on a walk about the town ended up having a drink at guy fawkes birth place The pub is very nice with good decor and a warm feel There is a nice atmosphere inside and the drinks were served by a welcoming member of staff A must if you visit York

"Great weekend break"

3
18/02/2018

First visit to the Guy Fawkes, staff delightful and service top notch. Only comment really is that "luxurious bedrooms" didn't really apply to room 1. Whilst perfectly clean and presentable I would not associate it with the word luxurious- the furniture was shabby (not as in chic) ring marks, only 1 bedside light, tea and coffee choices very circa 1980, strangely tea cups with no saucers and UHT whole milk!

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for your feedback. We are pleased to here our service was excellent. Im sorry you found your room not to your liking. We do hope you would try us again soon. Kind regards The Guy Fawkes

"Disgusting bench cushion"

4
17/02/2018

Just spent a couple of hours in the guy fawkes as usual on a visit to York .Love the place but please do something about the disgusting cushion on the bench in the room opposite the bar .It must make costumers wonder about how clean the rest of the place is.

"Perfect quirky hotel"

5
13/02/2018

Amazing stay from start to finish - a bargain for what we paid. Stayed in the Belfry Suite which was huge - jacuzzi bath and separate TV area. Low ceilings and beams added to the atmosphere. Staff were brilliant. Breakfast was great too. Location - could not fault. 5 mins from the Shambles and plenty of restaurants/cafes in walking distance. Perfect view from the window at the end of our bed of York Minster (picture below). Would return in a heartbeat, a million times better than the faceless, characterless chain hotels.

"Excellent"

5
08/02/2018

A really great base to explore York - right in the centre. This hotel is the perfect antidote to the faceless bland chain hotels. It's full of quirky corners, wonky doors and loose floorboards - but crammed with character. The bar atmosphere is great and a wonderful breakfast served

"Could not fault !"

5
08/02/2018

I only stayed at this lovely hotel for 1 night but would definately stay there again .. it's very central but very quiet . It has bags of character and the staff are very attentive and friendly . My single room wasn't over large but was well furnished and had a very comfortable bed .The only food I had there was breakfast but it was of excellent quality and I wish I could have lingered there longer over the quality coffee but had to dash for my train home.I have been lucky enough to stay in York many many times and this hotel is definitely one of the best I have stayed in .. Thanks to all staff for a brief but memorable stay x

"A great birthday weekend"

5
07/02/2018

Four of us stayed here for two nights- we had a brilliant stay from start to finish. Would highly recommend this establishment to anyone wanting to stay in York. staff very attentive, room was lovely and breakfast was to die for.

"Belting "

5
04/02/2018

Visited this pub every night during our stay, great place, great ales and atmosphere, can't wait to return to York so I can come back here, may even book to stay here next time as reviews are good, great location and well recommended

Adam H, Manager at Guy Fawkes Inn, responded to this review
Thank you so much for the 5*! We are pleased we became your local during your visit. You should defiantly book with us on your return. Book direct with us for the best rate! Kind regards Adam

"Return visit."

5
01/02/2018

Love it. It's my 4th time staying there. Generally get the Belfry and other rooms. Breakfast is beautiful too. Bit slow on booking in as the staff are serving drinks at the same time. Rooms are clean and beautifully made up.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Isabella We are pleased you enjoy your stay with us once again and we hope to see you again soon, Kind regards Adam Heaslip

"York in Winter"

4
01/02/2018

The pub provided good accommodation, and is situated in a great location downtown, opposite the Minster. The bar staff was pleasant and cordial. The room was comfortable and the breakfast was great! The pub offers a good menu for dinner.

"Sleepless Nights"

3
29/01/2018

Birthday Treat I would like to point out that all staff were very lovely, breakfast was nice and this is the most perfect city center location BUT being a pub the noise level is too much and even after 11 pm Friday last orders and Saturday 12 pm you still have the staff clearing up. The most disappointing part was that the night porter chose to set up for breakfast at 4:30am Sunday Morning making so much noise, moving tables crashing of cutlery and cups. We were in room 2 directly above the dinning room. By 7am the telephone in the bar area was ringing but this could also be heard in our room very clearly. Saturday afternoon the chamber maid left the TV volume on as high as possible while listening to music while doing our room so when we put the TV on the volume was ridiculous. Overall we were just shattered and on Sunday we had a 5 hour drive home. Not happy. I did inform the hotel on check out and the response felt like they had heard it all before.

"Once again, I chose well"

5
25/01/2018

This is the latest of several stays in the Guy Fawkes and I am pleased to say in 2018 it is as good as usual and reasonably priced. The room was spacious, comfortable, and plenty of hot water in the bathroom, and the staff were great. Breakfast is always a pleasure. I always amuses me to read some of the negative reviews on here, as I know this place quite well (though I often stay in other hotels in York the Guy Fawkes is my go-to place, I love the location). If you are not the sort of person who enjoys a quirky dark pub, do not book it, if you prefer your floors and doors level, go to travelodge, and if you have over-sensitive ears and are upset by people having a few drinks in a pub then, with respect, don't book a room above a pub. No doubt I will be back again soon.

"NICE LITTLE PUB"

5
22/01/2018

We stayed here with friends. Both rooms were lovely and even though ours overlooked the outside courtyard it was quiet due to policy of no one in courtyard after 10.30pm. Lovely breakfast and staff were attentive

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Karen Thank you for your 5* review. We are pleased you all enjoyed your stay and look forward to welcoming you in the future. Kind regards Adam

"Brilliant!"

5
21/01/2018

Fantastic location, lovely room, huge bed. Staff are brilliant: Helpful - they managed to find us a table for dinner at the last minute even though they were busy. Friendly and funny - good moves to Shania Twain???? Food good and plenty of choice. Never been out in York before and it's a great night out.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for the great comments and the 5*! We are pleased you enjoyed your stay and we hope to see you again soon. Kind regards Adam

"EXCELLENT FISH AND CHIPS"

5
21/01/2018

Ate here on 19th January - brilliant place with excellent food. The fish and chips and sticky toffee pudding were amazing and well above the usual pub grub. . Would recommend this place for the food and its history

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Chrissie We are pleased you enjoy your fish and chips with us. Its certainly one of my favorites! We hope to see you again soon. Kind regards Adam

"Nice Pub Grub"

3
21/01/2018

I booked dinner at Guy Fawkes Inn during a weekend stay in York and I wasn't 100% sure what to expect. Upon arrival you enter a small bar area which has another room to the right. The Pub is clearly popular with locals and tourists, the latter I suspect due to it being the birthplace of Guy Fawkes. The restaurant is to the rear of the building and continues with the dark and quirky theme. The food is very good and service is prompt however this is good pub grub and does not offer or provide what some people may be expecting from the website. If you are looking for a good hearty meal, steak & chips etc. that you might find in your local pub then this place is great. If on the other hand you are hoping for something special or a romantic dinner for two then you need to book elsewhere.

Adam H, Manager at Guy Fawkes Inn, responded to this review
Hi Thank you for your feedback. We do serve good pub food but do also offer something different on the menu as well with some of our other dishes. We are often used as and ideal place for a romantic meal with our gas lite restaurant, Kind regards The Guy Fawkes

"Poor service "

2
17/01/2018

We took a seat in bar area at 2.30pm I asked a waitress if we could eat in the bar area and said yes as long as we ordered before 3pm when they stop taking orders. We went to the bar 5mins later and the bar man said we could not have food in the bar area and they had finished serving now anyway. We left hungry to find somewhere else.

"Nikki b"

5
17/01/2018

Me and my partner stayed here recently and it's a lovely hotel yes it's old obviously lovely staff room small but cosy and warm a variety of tea and coffee items available breakfast excellent would definitely recommend

"Pretty cool but disappointing "

3
14/01/2018

This is a pretty cool pub which I think could do a lot more, it's appears pretty big from the outside but it actually really quite small and rather cramped oh and rather expensive for a pub, it's cool to say you have been but I thought the branding was pretty poor and they could have really done a lot more considering the history behind this you really didn't know where you were, you could have just been in any old pub. But since the history behind it, it is worth stopping in for a pint just to say you have been.

"Good food and drink!!"

4
12/01/2018

Three of us had dinner here and it was very good. Nice old place and good service too. The fish and chips was very good. I enjoyed it. wasn't to busy either as we got in before the busy part of the evening. It has rooms too. I would love to spend the night there. Would be fun!!

Marmadukes Town... H, Manager at Guy Fawkes Inn, responded to this review
Hi there, thank you for your lovely review of the Guy Fawkes Inn. We're so happy you enjoyed your visit and hope to welcome you again in the near future!

"Interesting"

4
10/01/2018

Visited on two weekend nights in November. We only had drinks and the ale was well kept. Might not be for everyone as is a bit dark and dingy, but that is parts of its charm and intrigue. Wouldn't want a ‘ fun pub ‘ Place was busy too. Will definitely go back

"Romantic getaway in a historical hotel"

5
09/01/2018

It's like go back in time and stay in old-style room. It's very old hotel but has all you need and it's warm. We had an amazing 1 night stay which made our experience in Christmas York unforgettable. It's super close from famous streets and restaurants. Hotel staff is very friendly and helpful. Hotel room are not big but very cozy.

"Superb pre Christmas stay!"

5
09/01/2018

Annual Christmas trip to York, shopping and boozing! The Guy Fawkes never disappoints great rooms. Staff really friendly, Michael is a legend!! The Guy Fawkes is steeped in history and you can feel it. Location is just perfect. Already booked for next year!!

"Worst hotel ever every stayed in."

1
08/01/2018

We stayed in room 8 (which someone has previously reviewed negatively). The room was small, and seemed very old. The lighting was poor, the bed was very old and creaky, rolling over in the night woke both of us up. The curtains looked dirty, and the floor was sticky, like it had been mopped with a dirty mop from the bar downstairs. It smelt of stale beer. We also asked for our continental breakfast to be brought to the room which was offered by the information booklet, but this never turned up. The busy street outside can't be helped, but other guests talking outside the room at 3am and then again at 4am also added to an awful nights sleep. On a plus side, the bathroom did seem clean, compared to the bedroom, but again was small. We found this to be a very disappointing place to stay, and would rank it as the worst hotel we have visited.

Marmadukes Town... H, Manager at Guy Fawkes Inn, responded to this review
Hi there, Thank you for your review. We are disappointed to hear that you did not enjoy your stay with us. In regards to your concerns: I can assure you all our rooms are serviced to a high standard and all are mops are designated for different areas of the inn. We are a old hotel and, therefore, other bedroom noise may carry but we do monitor guests throughout the night if they are making noise. Unfortunately however, the street noise is out of our control. Any noise from the street is due to our prime location and that we are in the heart of one of the busiest cities in the UK. The maintenance team have been informed of the issue you experienced with the bed and we are recitfying this as soon as possible. I am really sorry that you did not recieve your breakfast in bed. This was unacceptable on our part and measures have been put in place with both the Front of House staff and the kitchen to stop this ever happening again. Kind regards, The Guy Fawkes

"1 night stay"

5
06/01/2018

Very pleased with accommodation. Staff very welcoming and helpful... were happy to change the original night we booked to an alternate that was more suited to ourselves. Good central location. Breakfast very tasty! Fantastic views of the minister.

Marmadukes Town... H, Manager at Guy Fawkes Inn, responded to this review
Thank you for your 5* review of the Guy Fawkes Inn! We're so glad you enjoyed your stay with us and hope to welcome you again in the future.

"xmas stay"

4
02/01/2018

My husband and I stayed at the Guy Fawkes Inn over Christmas this year the food was very nice on Christmas day and the staff were very friendly but i would not stay in room 8 again it was very small the lighting was poor and the bed was very old and creaky other wise everything was fine.

"Perfect location "

4
01/01/2018

Stayed here beginning of December for a girls night away with my sister at the Christmas markets. Booked this hotel purely on price and location on what was a busy weekend. Location cannot be beat being literally opposite the minster. Outside the hotel/pub and you're in the heart of things. Room itself was ok, classed as executive it was tiny, barely room to squeeze by the bed to get to the window. The bed was comfy though, and the room clean. And for a Saturday night staying basically in a pub, we slept great. Breakfast was included and you order off menu with a continental buffet available also. The food was lovely. The staff were lovely. Overall, we enjoyed our stay. Maybe a little more wow would give it full marks

"Great food"

5
01/01/2018

Lovely food and great service from the staff. Very romantic setting with gas lit lamps and dark wood. Would recommend steak pie and for starters the home made black pudding is great. All portions are big

"Amazing!"

5
28/12/2017

Me and my partner stayed here 23/12 - 24/12 for a christmassy Break :0). the room was beautiful and the facilities spot on. there was no noise from the pub downstairs either so that was great. The view from the room was so nice.. the Cathedral bells just made the atmosphere that more special. The staff couldn't have been more helpful and the breakfast was delicious.

"Amazing little hideaway"

5
28/12/2017

What a little treat this pub was to stumble over. The interior is a traditional pub with roaring fire and friendly faces. The food was Devine and excellent value for money. Can't wait to go back. Love it!

"Just fantastic "

5
16/12/2017

My boyfriend an I visited here and we were blown away! The history, the food, the cosy atmosphere and the overall experience was fantastic! So quirky it transports you back in time, you can't help but smile. Well done and keep up the good work

Marmadukes Town... H, Manager at Guy Fawkes Inn, responded to this review
Thank you for your 5* review of the Guy Fawkes Inn! We are so happy you enjoyed your stay with us and hope to welcome you again in the near future!

"The best staff in york by a mile."

5
15/12/2017

From the bar staff, to the waiting staff to housekeeping you will find the most attentive and dedicated members of staff at the guy fawkes inn. We stayed for well over a week and were treated like family during our entire stay here. The Manager Adam and Assistant Manager Lydia were so hospitable during our breakaway. Nothing was too much trouble. There was always a member of the team around to help with any questions or requests we had and we felt at all times we got their undivided attention. Georgina and Michael are very approachable, accommodating and pleasant members of a wonderful team. All members of the team contribute massively to the success of the business and go out of their way to provide first class customer service at all times. During busy times they exceed expectations and go above and beyond their job descriptions. It truly is a wonderful team here. Please make sure you dine at the guy fawkes inn especially on a sunday for the roast dinner. We did several times during our time away and the food was delicious, the chef certainly knows their stuff. Our room was perfect, the housekeeping staff were so lovely to us, always smiling and talking to us every morning before breakfast. They made sure our room was spotless from top to bottom. Are only complaint was the fact we didn't get to say a proper goodbye to Michael, Georgina because we had a train to catch home before we left, but we are hopeful we will see them again in the summer. Thank you so much guys for everything and see you in 2018!

"Nice staff but unable to uphold fundamental basics of keeping customers safe"

1
11/12/2017

Not only were guests served alcohol late at night already intoxicated which is illegal, they were then served through the night for 11 hours till 10.30am allowing them to get further drunk & aggressive shouting in the hallway waking guests up in the early hours of the morning Staff don't seem to be trained on BA sic safety measures. Not knowing to intervene when guests were being aggressive & shouting at other guests Our room was on the stairwell with very thin walls so was very difficult to sleep through the noise of other guests coming & going throughout the night & morning & im a very heavy sleeper