Dean Court Hotel, BW Premier Collection,  York

4.5/5  - based on 1771 guest reviews.
Duncombe Place, YO1 7EF, York, Great Britain - See map
+44 1904 625082 +44 1904 620305

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
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Standing in the shadow of York Minster, the Dean Court Hotel, BW Premier Collection® enjoys, without a doubt, the finest location of any hotel in the city (if not the country)! History and heritage lay on our doorstep, with the county capital's major attractions, boutique shops and eateries all a short walk away. Speaking of walks, the city's famous ghost tours are well worth joining, while plenty of parkland can be enjoyed on a relaxing stroll through the nearby museum gardens. York Races is of course a draw if you fancy a flutter, but the safest bet of all is our award-winning cuisine and fine wines! Leeds, Harrogate and Knaresborough are all within easy reach, but we agree with the Vikings and Romans. York is the place to be! Please note that if the room description does not state breakfast is included, then it is for only the room. Opposite York Minster. Hotel's own secure car park - few moments away - complimentary valet parking. Car park charge 18. 50 GBP per day. Enjoy your stay.

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Room 1

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423
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25
Business Business 101
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Family Family 288
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Dean Court Hotel, BW Premier Collection,York
  • 4
    « Perfectly located »

    We spent a two-night stay at the Dean Court recently, and were very impressed. A friendly greeting always gets a stay off to a good start and that's what we got on arrival, from the charming receptionist on the desk, together with the helpful guy helping us to our room with our luggage. Our room was at the front of the hotel, facing onto the street and the small park beyond, and if you leaned through the window and looked sharp left, you had a full-frame view of The Minster. the (standard) room was good sized and clean, with a big bathroom. Our only minor criticism would be the temperature of the room overnight (way too warm), even with the windows wide open. Of course, anywhere but a city centre with the windows open all night would be fine, but the street below was fairly noisy too, which meant we didn't get the best nights' sleep, but that's hardly the hotel's fault. So all in all we would recommend, but if you're a light sleeper or used to Air Con it may be best to consider these factors. We didn't have breakfast or any other meals here, but the restaurant looked clean, bright and contemporary, with pleasant staff.

    3
    « Hot day in York »

    Superb location across from the Minster.......efficient check in and car valet service but the attic room,although it had a lovely view was so hot.....no AC......on a day when it was 28C.....not acceptable for North American visitors!! Good breakfast and friendly staff. Television didn't work!

    3
    « Excellent location and service but... hot and noisy »

    Very good service here and the location cannot be beat. But... we visited while the weather was quite warm. I understood the room would have a/c when I booked but it did not. It was quite hot and humid in our room - hard to sleep. Also, crowd and traffic noise were very loud. Otherwise, room was large and comfortable. Staff was friendly and responsive but just could not correct the problems above.

    5
    « Fantastic Location for a York Visit »

    What can I say that hasn't already been written before? Just had a weekend in York, staying at Dean Court, as a late anniversary gift for my wife. From the moment we checked in until checking out two days later, we were so well looked after by every member of staff we encountered. Our room had a fantastic view of York Minster, so location was never an issue, and the room itself was first class from amenities through to cleanliness and decor. We only used the restaurant for breakfast on the two mornings we were there, but again the service was prompt and friendly, the food very good and there's more than enough of it to give you a good start to a day of sightseeing. There have been comments made about the noise - it's a city centre hotel so you'd expect it to be a little louder outside than if you were staying in the heart of the countryside. In saying that at no time was the noise anything above background level; certainly it didn't cause us problems at all. For the last thirty years I've been lucky enough to travel the world, staying at some pretty exclusive places during that time. However, I can truly say, hand on heart, that Dean Court has got to be one of the nicest places I have visited. It's not any one thing, just a combination of the place, the people and the ambience. I'd certainly recommend it to anyone. I was due to take my wife out to New York in October for a short holiday, but after this visit she's asked if we can return to 'Old York' instead. For once I'm more than happy to oblige!

    5
    « Unforgettable experience ?? »

    Gorgeous hotel, convenient central location (easily accessible) with a gorgeous view of the York Minster! Can not fault anything! Great 5star customer service! All the staff has been extremely lovely, friendly and helpful, they've made my birthday experience one I will never forget!??(See pictures attached) Breakfast was gorgeous! I would like to mention Mr Pascal and Mr David from the front office desk who went above and beyond expectations! Thank you all again for everything and we will definitely be back ??

    5
    « Delightful Dean Court »

    A last minute choice en-route to Scotland, we were extremely pleased with all aspects of this hotel which is just steps away from York Minster, one of, if not the, top tourist attractions in York. From the moment we pulled up alongside the entrance, we were treated with courtesy, friendliness, and efficiency. We were not disappointed in any way. The staff were extremely helpful, so much so, that we extended our stay an extra night. The food n the hotel restaurant was most excellent, the wine was good, and the service fabulous. The service is first class, and it's excellent value for money. The layout is somewhat quirky, and the lift is absolutely tiny, but we would most definitely recommend stopping here!

    5
    « Outstanding »

    This hotel is amazing. From the second we walked through the door tuntil checkout the service was exceptional. Everything about this hotel is classy. The rooms are spotless and comfortablle. The food at breakfast was delicious and the location was perfect. I cannot fault this hotel. I thoroughly recommend it. Would I stay here again .........in a heartbeat!

    5
    « WHAT MORE CAN BE SAID! »

    We have stayed in top hotels in many parts of the world - and the Dean Court Hotel is up there with the best! The location is absolutely fantastic so that, coupled with wonderful service from the hotel staff, made for a wonderful stay. Had dinner at the DCH one evening which was superb. Stay here - you will not be disappointed.

    5
    « Birthday treat. »

    Staying at this hotel was a delight. Staff were warm and friendly and couldn't do enough for us. The Valet parking was very good and nice to forget about driving for a couple of days. Room was light and airy with a lovely view of the Minster. On my birthday I had a card and a small gift courtesy of the hotel which was a lovely touch. The location is superb near very good restaurants and bars and ideally situated for sightseeing. Breakfast was cooked to order and very enjoyable. Would definitely stay again.

    5
    « Fantastic service in a top location »

    Lovely hotel right next to the Minster. The room was great but the service and attention to detail was outstanding. Personal touches like birthday and anniversary cards meant a great deal as did complimentary gifts. Personal cards and emails from the manager were also surprising and most welcome. They sure know how to look after you. The valet parking was a real bonus too. Well worth the money if you don't need your car for your stay

  • 5
    « What a lovely place »

    We were put in this hotel after another Best Western hotel we had booked rang us to cancel because of a flood. Thank the lord for the flood, this hotel is excellent. It is positioned fifty yards from the entrance to York Minster! On arrival our car was taken to secure parking and our booking in was seamless. Our room had just been done up and was extremely comfortable and spacious. Included in our two night stay was an evening meal on the first night, this was an excellent meal with superb service from the staff. The breakfast again was excellent, it set us up for the day. All in all a really nice hotel which we would recommend and we would definitely stop there again.

    5
    « Heaven in a hotel »

    Booked for hubbys 50th birthday treat. Couldn't get a better location and as near to York Minster if you tried. Bit more expensive than what we usually stay in, but couple of nights won't break the bank. Our room was at the back of the hotel (room 10) and when we arrived it was on the hottest May Day Bank Holiday for a long time. Room was warm but after turning off heating, soon cooled down. My only bug bear was the room being at the back of the hotel, was near to the cooling fans which were constantly going 24/7 and with the hot weather even with the room fan on, and having to keep the windows open because of the heat, was noisy, but luckily I had brought earplugs. However, I would like to recommend that the hotel invests in air conditioning, so that the windows don't need to be open all the time when hot. The staff were lovely and couldn't do enough for you. We didn't have room service, but the breakfast was substantial and poached eggs excellent. The breakfast kept us going whilst sightseeing until late lunch. Room was spotless and clean, and little extras make it special. The bed was a small double, so if you are on the larger side, I would upgrade a bit, as it can be a bit snug otherwise. We chose to drive there, and use the hotels secured parking facilities, which was great, as parking is at a premium when it's busy in York. You pay for the parking privilege but we thought it was well worth it. Next time, we would get the train, as the hotel is only five minutes from the station. Such a beautiful hotel, and if it could talk, I am sure it would have a few tales to tell. Eating breakfast with a view of York Minster and the sun coming up in the morning was worth it, just for that. Will be back soon, probably when it's a little bit quieter, as a Bank Holiday and the sun shining makes for a lot of people, and hen and stag parties equals a lot of drunken people falling out of pubs, which isn't something families with young kids want to see and hear. But it as so nice to return back to Dean Court Hotel for a cup of lovely tea and some peace and relaxation in the bar after the hustle and bustle.

    5
    « Great location, great staff, great hotel! »

    My wife, 10 year old son and I stayed here in April 2018 for 3 nights. We originally booked this hotel based on its location and other Trip Advisor reviews. On both counts we were not disappointed! The hotel is right next to York Minster, and no more than a 10 minute walk to anywhere in the old part of York. Our room (we had a family suite) was very spacious, quiet, comfortable and well appointed. We ate in the restaurant each night for dinner and the food and service were excellent - and the breakfasts were great too! One particular thing I'd like to mention is the hotel staff - the staff here genuinely care about their guests. On one of our days my son was sick with a fever. The staff immediately arranged for a small breakfast tray to be brought up to our room for him, and continued to ask during the day if he was OK. When he was better and came downstairs they all asked how he was, and we were very touched by all the care and attention. So, if you're looking for a great hotel in York, then Dean Court should be the only place you stay. It's fantastic!

    4
    « Right outside the Minster... corr.. what a view! »

    Contemporary decor with pleasant staff, got a free upgrade. Was a bit cold in the room but plenty refreshments! Shower could do with an upgrade, really fab veg breakfast! View are fab from restaurant room,

    5
    « Wow....location location and faboulous staff. »

    We have just spent two nights at this wonderful hotel and loved it. The location is perfect we've stayed in York many times but thought we'd try Dean Court. So glad we did. Due to a minor plumbing problem which we could have lived with we got upgraded. The room was amazing with luxurious toiletries fruit and magazines....not forgetting the stunning view from our window. Importantly I feel I must mention the friendly and highly efficient staff particularly Beata the head receptionist and Frank and the guest relations manager who all went out if their way to make our stay special. Thank you and we can't wait to return.

    5
    « Lovely stay »

    We had a lovely, comfortable, newly renovated room at this hotel. We greatly enjoyed our five night stay. The staff members are very friendly and accommodating. We loved looking out at York Minster while enjoying the breakfast -- what a fabulous setting! We had a Yorkshire afternoon tea that was wonderful. We had room service once that was very prompt.The location is very convenient; our small group tour met everyone in front of hotel. We highly recommend this wonderful hotel.

    5
    « Old Friends Reunion »

    Very welcoming. We occupied a new, totally internal, but large and comfortable room. Perfect as we were not concerned about the view having lived in York in the past. But the hotel's so close to the Minster and the walls it could be frustrating to some - but we don't spend long in our room ever! Excellent meals and very friendly and helpful staff. Free WiFi. Great experience.

    5
    « Great location »

    This is a great hotel next to the minster it's self, the staff are very helpful and the rooms are great. The hotel provides parking which is a great help, a great place on a sunny day and good value too.

    5
    « Lovely hotel with really friendly staff and great food »

    We were a group of 14 people. We were worried about parking, because it is very limited in York, but Dean Court told us not to worry as our cars would be parked for us. Our rooms were really nice. Very comfortable, and only yards from the Minster and all the other amenities. The food was excellent, and the wine slection was excellent too. The staff were really nice. When we came to leave we only had to ask reception about timing, and our cars appeared to the minute. We would recommend this hotel to anybody.

    5
    « Dean Court Hotel »

    Excellent hotel, great location for the city. Large room which was very comfortable, clean and well appointed. Bay window with the best view of the Minster. All the staff very friendly, helpful and accommodating. Thank you for the gifts and card much appreciated. Really enjoyed our stay.

  • 5
    « weekend break »

    Absolutely must try this hotel.We had a super time here rooms are really large and very clean indeed.Location is ideal for town everything within a short walk.Breakfast probably best hotel brekkie ive ever had so much choice.

    5
    « Return visit. »

    Just returned.Have visited numerous times.Staff are always friendly and efficient.Our new room was stylishly finished.The only down side was there wasn't a window which I wasn't keen on.It was my husband's Birthday and hotel gave him a card and gift which was really appreciated.Already booked for 2 more visits later this year so I suppose that says it all.

    5
    « First rate hotel with great service »

    Spent 2 nights for a short stay in York and just couldn't fault anything about our stay at this hotel. Perfect location with great service from every member of staff we were in contact with. The hotel is beautifully decorated in a contemporary way and we had a lovely room with very comfortable bed. Superb breakfast and overall highly recommended if you are visiting York.

    5
    « Returned for seconds »

    Our friends son had his passing out parade in Carrick last weekend and as it's a long drive from London we thought that we'd take this opportunity to stay at the Dean Court Hotel. We've just returned from our second (and definitely not our last) visit and dare I say it, this stay was even better than the last time. York is one of our fave places for a city weekend break and this hotel will always be our first choice place to stay. Location is perfect, food is great, staff are lovely and the room is clean and comfy...what more can you ask for?

    5
    « Short break stay »

    Excellent hotel, location is great, next to York Minster. Central to do things in York. Arrived at hotel a few hours before check in, no problem, knew what room we were getting and no problem for hotel to store luggage. When we got back to hotel later on, luggage was up in room. Staff friendly, breakfasts excellent. Will definitely stay here again.

    5
    « Fantastic! »

    Great hotel with amazing location right next to the beautiful Minster and within very easy walking distance of all of York's main attractions. The family room we had was excellent - very well appointed, spacious and quiet. Every single member of staff was friendly and helpful. We thoroughly enjoyed our stay. Can't wait to return!

    5
    « Unbeatable location - great hotel »

    Seriously good location in York!! Beautiful hotel. Great rooms. friendly staff. Only negative was loud drunken people outside at night but that is not the hotels fault! Just something to be aware of if you travel there.

    5
    « Excellent choice »

    Last month we choose Dean Court because of its close proximity to the Minster where we were attending a service. The location was perfect for the Minster and the shops. We had a top floor room with a superb view of the Minster. We only stayed one night, the room was good and the staff were friendly and very helpful and the breakfast was excellent in both choice and quality. Parking was made simple because the car was collected and taken to a parking facility and delivered back to us on our departure. There was a parking charge but it was good to have this facility.We will most certainly stay here again.

    5
    « Spontaneous weekend away »

    Having only booked this hotel a few days before, we had stayed here 2 years ago but was initially disappointed with our room and price. However, this stay has turned our opion around from our first experience and we will, without doubt stay here on every visit in the future. The staff upon arrival of dropping off our luggage and car were second to non, so friendly and helpful. Come check in time at 2pm we were shown to our roon and were were wow'ed. Totally unexpected and pleased beyond words. We were allocated a room on the ground floor which was only available/decorated a week ago. I was speechless, beautiful decor, large chandelier, grey velvet seating. THE mist comfortable big bed with outstanding comfortable pillows. Fantastic walk in power shower. Nice lighting, spotless just perfect. We were going to venture out at night but had room service and took full advantage of such a beautiful room. The car parking facility is excellent and location, location is 10 out of 10. But the staff were amazing, friendly, helpful, warm, welcomming. We had a fantastic stay from start to finish. Thank you

    4
    « Lovely lunch »

    For my partners birthday we were given a voucher to have lunch in the restaurant. Unfortunately due to the weather we had to cancel twice so this was our last chance to visit. Having wandered around York we had a very pleasant surprise on entering the hotel and restaurant. Very light and modern, not at all what we expected. The menu for lunch was limited but we easily found something to our taste, I chose the ?toad in the hole' and my partner chose smoke haddock kedgeree, both arrived swiftly and were excellent. For dessert I chose the ?brownie knickerbocker glory', my partner chose bread and butter pudding. Both excellent and tasty. We chose to just have table water. Staff were attentive, not too obtrusive. If you were to come in off the street, you can have two courses for £20 and three courses for £25. Very nice change to have lunch booked, spot of shopping in York and on this occasion nothing to pay. Would recommend.

  • 5
    « Beautiful hotel and beautiful staff »

    We stayed for one night as a family. We were greeted on arrival by the concierge guy who was lovely. We left the car by the front and they quickly took care of parking it etc. We checked in with ease and were shown around the hotel facilities by the concierge who was really friendly again. We were allocated room 43 on the first floor which was made up as a family room. With a lovely double (could have been a Queen unsure) and the sofa bed converted for the 9 year old. She was really pleased as she had her own little area plus own TV. The room was nice and clean and fluffy towels, toiletries (no conditioner though) and lots of lovely little touches, shower caps, cotton buds, complimentary water, tea, coffee, hot chocolate, bathrobes etc. They mentioned we could call down for anything else we wanted and we really felt this was the case. Something you don't get in some of the bigger chains. The charity bear in the room was also a lovely idea and we couldn't resist bringing him home (after a donation at reception for Martins House) which is a charity I have been involved in the past. We ate in the restaurant on Sunday evening and the food was just as delicious as the room was lovely. Children's menu options and lots of gluten free choices for us. Breakfast was also nice with a selection of cereals, fruits, juices etc plus a hot cooked choice from the menu. The only thing missing here was some Greek yogurt. The view from the restaurant is overlooking the Minster so they really do have a prime location. But it's not this that wins you over it's the friendly, relaxed staff who go the extra mile for all of their guests, from concierge to check in, to restaurant staff, to breakfast serving to check out and excellent parking arrangement (it was pouring down with rain on check out ) Really would recommend this place which is a compliment considering the competition and we have lived in York before so we know a lot of the big chains here.

    5
    « Child and dog free anniversary stay »

    I booked a stay at the Dean Court based on the superb feedback on TripAdvisor. I'd been keeping an eye on the prices and managed to get a deluxe double with breakfast for less than £200.00. I was going to let the train take the strain and I wish I had. The roadworks on the M6 and the busy road into York tested what little patience I have. The station is a five minute walk and is worth considering. I managed to park just outside the hotel and went to check in. I was given a note to put on my windscreen telling the traffic warden to jog on??. However a member of staff soon arrived to move the car and park it for us. Reception is modern and smart and as it's just after Christmas there were numerous decorations and trees in reception. Check in was quick and efficient and our luggage was carried to our room. The rooms are modern and smart with nice toiletries and a good selection of teas, coffee and hot chocolate. I was surprised that the tea was Ringtons and not Yorkshire tea??. There was a selection of soft drinks in the fridge and a basket of fruit. As it was our anniversary there was a card and a box of fudge for us which was a nice touch. The rooms also have a Bluetooth alarm/radio and obviously a flat screen TV. The location of the hotel is superb and the views from our window were lovely. If I'm being picky then housekeeping need to clean the mirrors. I could write my name in two of them. Also, as I put on my feedback form there are no pens provided to complete the feedback from. Lastly, although its December the room is so hot that we had the fan on all night even though the radiator in the room is off. Breakfast was fantastic and the staff appear to genuinely care and seem to enjoy there work. It's not a cheap hotel but it still gives value for money and the staff and location are it's main selling points. I would definitely stay again if I was visiting York

    2
    « Check Your Booking Carefully! »

    Room 19 I booked through a 3rd party and thought I booked a 'Deluxe with queen bed' what we actually got was no more than a (in my mind) a standard room. I did quiz the front desk about the status of the room. 'Yes it is a delux'...... Really?? Likewise no queen bed. When I checked the receipt it stated - Queen beds if available! Sorry but for a little under 3 grand for 2 rooms for 5 days is way overpriced, especially based on the room (above) we were allotted, oh and that was no breakfast included in that exorbitant cost. The doors in the room are cheap painted hardboard that are in need of being changed. The drawers were broken, the TV is so old there was no satellite on it. There was though a Dvd?..... Er what for, who watches Dvd's these days?? The bathroom was shabby and with a leaking shower head and a nasty stain in the sink. Outside the rooms there was a thick smell of cooking fat which was not alluring at all? The fridge which was precariously placed on the floor had nothing more in it than 2 small waters and 2 cokes? This hotel though holds a lovely position near the Minster. But there are some downsides to this, it's outside the taxi rank so you get the 'drunk contingent' waiting late at night and into the early hours which was a pain. (During our stay). The absolute plus to our stay was Derek the night porter who was brilliant, friendly and always willing to assist. So thanks to Derek there was a very small positive to our stay. Would not return.

    4
    « Great staff and atmosphere with a view »

    I recently took my fiancée there to celebrate our engagement and they could not do enough to make it special for us. Nothing was too much and the location is perfect. There is a great view of the minster from the rooms and everything you could want is within walking distance. So you can drop the car into their car park and just relax enjoying the sights of York.

    5
    « Perfect Location and Excellent Service »

    We were indeed delighted that we chose this hotel as the weather when we went to York was really bad so the hotel location is a big help. It is right in front of the York Minster so we were able to attend Mass there. We could go out to eat or shop and go back to the hotel after an hour or two and go out again after we have rested. It was just the place to stay for us, Seniors. The concierge parked our car upon arrival and brought it back when we checked out. The hotel has a good restaurant so the bad weather was not a problem at all. Some rooms are a bit dated but renovation is going on to update them.

    5
    « Charming hotel in York »

    I had a very pleasant stay at this charming hotel with a fabulous location just across from the Minster. Room was spacious and comfortable with a positively enormous bathroom, clean and well decorated. I would highly recommend the Dean Court Hotel.

    5
    « A Lovely Hotel, Perfectly Located for a Visit to York »

    We spent three nights over a weekend in early January 2018 at the Dean Court Hotel. I had originally booked a different hotel, but really wanted to stay more central and to have a view of the Minster, so I changed our reservation to a prepaid one to save money and booked a deluxe room with a Minster view, and I am so glad we did this. We arrived around lunchtime on Friday after coming from London by train. We intended to walk to the hotel, but when we saw all the cobbles and thought about our wheeled luggage, we decided on a taxi. It was only a few short minutes from the station. We were lucky enough to be upgraded to a small suite, Room No. 15. I think it was called the Holgate Suite. While not huge rooms, they were totally beautiful, a separate bedroom with a very comfortable bed, and a lounge room with comfy chairs and a table, extensive tea and coffee facilities and a bay window with amazing views of the Minster and gardens. Sitting their sipping a glass of wine and listening to the Minster bells pealing was a wonderful experience. The hotel is perfectly positioned not just for the Minster, but for everything else that York has to offer. Apart from our taxis to and from the station (which would have been easily walkable without our far too heavy luggage), every thing we wanted to do was walkable, including a large range of restaurants for lunch and dinner. The staff could not have been more helpful, the wifi worked perfectly and breakfast was delicious. What else do you need in a hotel? My only minor complaint was that the breakfast room was far too hot for our tastes. Our first morning we were seated by the window, again with that spectacular view, but within a few minutes felt far too warm. We then realised that every window seat had a heater under it, and although we were only in jeans and short sleeved tops, it was far too hot. This seemed to be a personal thing however, as lots of other people seemed happily seated whilst wrapped up in jumpers and scarves! We found that moving to a table in the middle of the room solved this very minor problem, and hey, we had that wonderful view from our own room anyway, so it was a good opportunity to share it around. If we are ever lucky enough to visit York again, we will certainly stay at Dean Court, as well as recommending it to any family and friends to might visit.

    2
    « Beware of Room 28 »

    After reading all the great reviews we were bitterly disappointed. We were "upgraded" to Room 27 and 28. 27 was fine apart from the heating and electrics (see later). Room 28 was horrible. Shabby (see photos) and unappealing and very cold. When we returned after the theatre the radiator was not working. Neither were any of the electric sockets. The receptionist didn't know where the fuse box was. When he did locate it and reset it - it blew again 3 times (especially when he plugged in the electric heater he had brought up which FLASHED when he turned it on. And it FLASHED a second time when he tried it in the second room. Dangerous). He had no idea why the central heating was not working in 28 or 27. We went to bed cold. By the morning the radiator had sprung into life in 28 but was still dead in 27. I emailed the general manager. He never replied. He spoke to my sister but there was no apology, The breakfast was good. The location is very good. Room 28 is poor. Avoid.

    5
    « Fab-u-lous! »

    Fourth visit here and was perfect yet again. Our wedding meal 2 years ago was at the Dean Court and we couldn't have been better looked after. Thank you to all once again - food and service impeccable.

    5
    « Lovely gem of a hotel »

    We have just returned from a 3 night stay at this hotel and had a fantastic time, very friendly staff from the second we arrived to the second we left, good breakfast and room was lovely with a big comfortable bed. Had a couple of hiccups, the shower pressure was poor the first night (not the hotels fault) but they came up with a solution quickly and efficiently and a plumber was in the next day to fix it while we were out for the day. Then on the last night, all the locks on the first floor had been changed as part of a ongoing upgrade programme, so you can imagine our confusion when we had a card slot on the door when we left in the morning and didn't when we got back, Again reception remedied the problem and apologised profusely (I do think that perhaps a note pinned to the door to say to go to reception would have saved a bit of confusion, especially as we weren't the first to come down). But overall a lovely hotel right next to the minster with some lovely pubs and restaurants in a short walking distance. Would definitely stay again

  • 4
    « Welcoming »

    Visited on a business trip for a meeting here. Possibly the friendliest staff I have met in a hotel for a long time. Staff on reception were great, bubbly and helpful. Meeting was in a room which wasn't easy to find, but again every member of staff I passed, was happy to help with directions. Restaurant and Bar staff also friendly and helpful. Room was good and very clean. only issue was one of the two TV's in the suite had a poor signal which caused the picture to freeze. Everything else was great.

    5
    « Lovely hotel »

    Stayed here for one night as we rarely get away twin free we treated ourselves to stay here, booked a small double which was a lovely room view of the minster, even though next to road not too much noise. Arrived midday and told room ready so was able to drop bags in room, valet service takes car to their secure car park which is great. The location of this hotel is fantastic ! We have stayed in various hotels in York Nd this is one of the best, shops,restaurants and pubs are couple mins walk. There was couple issues the hairdryer in room 14 could be replaced as nozzle doesn't stay on when drying straight hair plus gets very hot. Issue with breakfast, did mention on check out but unfortunately no discount given. Other than this great stay

    5
    « Location, Service and Comfort. »

    My adult daughter and I were lucky enough to stay at this wonderful hotel and we just loved it! It's location only a few hundred metres from York Minster makes it very pretty, and very convenient for most major attractions. We were able to walk to every stop on our loaded itinerary, and restaurants and shops were all right on our doorstep. The fantastic staff are what makes this hotel so special - we had a small issue with regard to our beds, and Pascal and his staff couldn't have been more helpful, and were able to solve the issue spectacularly well! We were in a family room which was both spacious and comfortable, with comfortable beds, extra pillows, robes, safe, plenty of cupboard space, and all we needed for our four night stay. The bathroom was both spacious and well appointed, with plenty of toiletries, towels, shelves and amenities. Breakfast was delicious, with plenty of both hot and cold options, and the most delicious poached eggs! The restaurant staff were always friendly and helpful, and a table overlooking the Minster was a real treat! I loved my stay at Dean Court, I was so impressed with the helpfulness and friendliness of the staff, and I wouldn't hesitate to stay here again should I be lucky enough to return to beautiful York.

    5
    « First class »

    From the moment you walk into The Dean Court you're greeted with a smile and a proper Yorkshire welcome. This hotel is fast becoming a favourite of ours. The staff make this hotel very from the General Manager down to the cleaning lady each and everyone makes you feel welcome. The biggest plus is the location you are less than a 100 yards from where all the action is. We look forward to our next visit.

    5
    « Best place to stay in York »

    Lovely central location great view of Minster very peacefull despite central location. The Minster bells are very romantic. A five minute walk takes in most of the best sites to visit in York . Staff are very helpfull.

    5
    « Fabulous hotel in every way »

    We have just returned home from a 2 night stay for my husband's birthday. We stayed in the Langley suite and it exceeded even my high expectations! I booked this far in advance, and all staff were so helpful and prompt with my various email queries, especially Pascal. The fantastic friendly service started before we even arrived! I had requested various items for the room and everything was ready, we were able to check in a little early. The lady cleaning the rooms on our floor (didn't get her name) is to be commended, she is so lovely and also obviously works very hard. It can't be easy in such an old building to clean rooms to such a high standard. We appreciated all the extras in the room, the fridge being especially useful. Valet parking is just superb. We asked on the final morning if we could check out at midday, this was fine and there was no extra charge which was very kind. We had breakfast in our room both mornings - faultless. We we will definitely return for our next 'special' birthday.

    5
    « Almost perfect »

    Dean Court Hotel has a great location right across the road from York Minster. The staff were very helpful and rooms are finished to a high standard. This was an unplanned stay due to the winter weather preventing onward travel, but every cloud has a silver lining, and I got to stay three nights in a fabulous hotel in a great city.

    5
    « Another marvellous visit »

    This was our second visit to this wonderful hotel in the shadow of the Minster. The location is perfect for everything you would want to do - visiting the pubs and bars, eating, Betty's ?? and of course the Minster and the city walls. It's an easy walk from the station too. We took the train this time but valet parking is available at a similar cost to the main car parks in York. Our room was small but perfect for our needs for the one night. Very comfortable bed with beautiful bed linen. Breakfast was fabulous, prompt service and a good choice outside of the standard English breakfast which my husband said was exceptional. I had smoked salmon and scrambled eggs which were delicious. The staff is to be commended for their friendliness, professionalism and the night porter was attentive when an over exuberant fellow guest might have caused a problem. I just love this place, thank you!

    5
    « Winter Weekend Stay »

    There is no doubt that it would be hard to find a hotel with a better view. We had a Deluxe Queen room (Number 11) where the Minster and Garden could be seen from the bay window. The accommodation and service was excellent and the central location was exactly what we wanted. It must be noted that there was some noise with a Taxi rank across the road and some noise from revellers in the early hours but it was not as bad as we expected. It is a choice you have to make. If you want a fantastic view you have to put up with some noise. Fortunately with the very cold weather we did not have the windows open during the night and might have found it more of a problem in the summer, though there was an air-conditioning unit (not used) in the room. The staff were very friendly and helpful.

    3
    « Perfect Position »

    What a great position for a hotel directly next to the Minster and centre of York. The hotel itself is tired and needs some TLC in the rooms. If you stay at the front of the hotel the noise at night can be a little too much and kept me awake for a while so look to chose a room set back if possible. The room was functional and the bed ok not great. Breakfast was good value and service was good, the staff at the hotel we superb and helpful.

  • 5
    « Brilliant location »

    This hotel really is in the shadow of york Minster and is ideally placed for everywhere you would want to go in york. Most things aren't that far away. We started off only booking 2 nights away but die to the severe snow that we got we decided to stay on another night. There is valet car parking @ £18.50 per night. So you don't have to worry about where to park !! The staff were very friendly and more than accommodating with anything we needed. The bed was comfy. Bathroom a good size with a decent shower and good amenities. Would definitely stay here again if not just for the convenience of the location

    4
    « Nice stay »

    We stayed over to visit a lovely city and wasn't disappointed the room was clean with good views of the city. The evening meal was exceptional great service and the food was exceptional, would recommend great stay and great location.

    5
    « Fantastic turnaround »

    I had a little bit of a bad experience to start with but the hotel staff sorted that out immediately, for that I cannot ask anymore they acknowledged my issue and sorted it straight away that shows exemplary customer service Every single member of staff has been fantastic and a real credit to the hotel and business I am now a convert : Fantastic location Fantastic hotel Fantastic people

    5
    « Everything we could hope for »

    As we (sadly) leave York and Dean Court Hotel, we would like to thank everyone who made our stay so enjoyable. The location, the relaxed atmosphere and the superb staff make this the perfect place to stay. We explained before arrival that we would ideally prefer a quiet room (thank you, Pascal, for your kind and swift response) and we were given a lovely, spacious, quiet room at the back of the hotel which was ideal. Thank you again. We very much hope we can return at some point.

    5
    « Excellent stay »

    We stayed for two nights having stayed here previously. Excellent hotel with excellent staff. Nothing is too much trouble for them. From our arrival to our departure we found every member of the team polite and courteous. The location is superb and our room was well appointed. Breakfast was a delight. We love the car parking service offered. You arrive, your cases are taken to your room, your car is taken away and then brought back on departure. We will be back next year.

    5
    « Fantastic location, fantastic staff. »

    Nothing was too much trouble, my wife is wheelchair bound with multiple sclerosis and as an older property not suited to adaption for disabled access a ramp was needed to be put in place. We were advised that whenever we were returning to the hotel to ring ahead and without fail the ramp was there. Breakfast was excellent and we ate in the dch restaurant on our final evening with tasty well cooked food and attentive service. This was our third visit to this hotel and won't be our last.

    5
    « Family room for 5 (room 62) »

    We have just returned from a family weekend away in York, staying at this hotel in their family room for 5. It was brilliant from start to finish. The valet service was very efficient and the check-in was very welcoming with the general manager even remembering our children's names! Our room was amazing, such a good set up. A kingsize bed in the main bedroom, a short corridor with a wardrobe, a bathroom opposite that and in front of you, the children's bedroom. We all slept well being separate yet still together. A few minutes after we arrived in the room, reception rang to ask if everything was ok or if we needed anything. Fantastic. At bedtime, the hotel brought us warm milk for the children at no cost. The breakfast was plentiful and fantastic. My husband had a full English, I had Eggs Royale and the children had home made porridge, all with the stunning view of York Minster out of our window. I would thoroughly recommend this hotel and will be staying here again!

    4
    « Repeat Trip to a lovely hotel »

    Our second stay in the hotel, superb location and very central indeed ideal for shops, bars and tourist attractions Unfortunately our first night was marred by the fact that our room was at the front of the hotel opposite the taxi rank and the noise and disturbance from revellers at taxis alike was terrible so if you want peace and quiet and are staying at the weekend please ask for a room at the back of the hotel. We were moved to a another room for our second night which was much bigger. A huge thanks to the staff for helping me move my bags they could not have been more helpful. A view of the Minster is great however not at the expense of paying what we did for a couple of hours sleep. We will definitely return but will ask for a room not at the front.

    5
    « Spot on »

    Location is 10/10 100 yards and your in the city centre for the shops and bars Room was on 3rd floor number 34 great room, nice size and clean Valet car parking Breakfast was really nice, Reception helpful Will use again 100%

    5
    « Repeat trip to a fantastic hotel. »

    This hotel is situated in York opposite the Minster, it's in an ideal place and has valet parking so you do not need to worry about parking spaces. It's very clean and the staff are very friendly. They are so helpful nothing seems to be too much trouble always smiling and greet you as you pass through reception. Four of us had a girly weekend away 2 of the girls hadn't stayed there before but want us to make at least a yearly trip. I would recommend this hotel to anyone. There are plenty of places of interest all within walking distance of the hotel. York Minster,Jorvik centre, ghost walks, the Shambles museums great shops and so much more.

  • 5
    « Anniversary treat »

    Stayed for just 1 night, in a standard double room for our 28th Wedding Anniversary. Lovely hotel, very friendly at reception, just mentioned in conversation at check, that it was our Wedding Anniversary, came back to room later that evening to a card and tin of sweets. Room was lovely and clean, large bathroom, comfortable bed and choice of pillows (opted for the memory foam as I have one at home). Nothing too much trouble, had ice delivered to room, very promptly . Lovely breakfast. No air conditioning, could have turned radiator off, but never thought at time, but slept with window open, so not a problem. Valet parking was an added bonus, well worth the £18.50 for the convenience and being able to leave the car all the following day to. Will definitely stay again, hopefully for a bit longer.

    5
    « Amazing view! »

    This city centre hotel was absolutely perfect! The hotel was very tasteful, clean and perfectly located for easy walk to everything in town. Our room had a large picture window and was directly in front of the York Minster - amazing view! The staff were helpful and appreciated. The breakfast was great! Would highly recommend!

    5
    « 10/10 »

    This is the third time we have stayed in York in the past four years and I wouldn't stay anywhere other than Dean Court. The location is perfect, you couldn't get any closer to the Minster and the shops. The hotel, staff, food and service perfect. I think the room we stayed in and it wasn't a suite was the best hotel room in York

    4
    « good but not as good as i expected »

    Booked a standard queen room for me and my partner, got to the hotel to be informed that there was a valet parking charge of £18.50 for the night which i hadn't spotted on the website when booking. Not too fussed as you could leave it with them even once checked out the next day up until 10.30 at night, perfect for a day walking around York and maybe my fault for not looking properly through the site. Staff, Brilliant very helpful kind people shout out to Steve for helping us with our bags upstairs!. The standard Queen room we had was in all honesty disappointing, there were little bits that needed updating and the room in general although cosy wasn't worth the money we paid(just my opinion). At night it got very noisy outside with the drunk people as we had a room at the front of the hotel, it was a Saturday night so may not be a problem in the week, the hotel have tried there best by adding extra glazing so not saying this is their fault but feel it should be pointed out for possible visitors, so noisy that i did not sleep properly at all. The room was also far too warm even after turning the radiator down just seem really warm and made it even more difficult to get to sleep. Breakfast which we pre-booked was really nice quality food, served fast by again helpful and kind staff. Location i feel is near as perfect as you can get for york, everything is in easy walking distance and the Minster is on the doorstep (had a window seat looking straight at it from the Breakfast table). Overall i would visit the hotel again but would certainly request and pay for a better room and a room that is not at the front of the hotel. Message to the hotel: You have excellent staff, excellent food and i'm sure some excellent rooms but mine wasn't great (maybe room for improvement?) Also work on the room temperatures as it was uncomfortable. Other than that you are a great hotel, just not enough to warrant a 5 star rating on this visit.

    5
    « Overnight Stay »

    What a lovely Hotel. Friendly Staff. We had a lovely time. Located right next to the York Minster. Offers a valet service with secure parking. Nothing was too much trouble. Would definitely recommend and return.

    5
    « Everything just wonderful . . . . . »

    The best hotel we have stayed in for a long time. The welcome and friendly, professional service throughout our stay made it so enjoyable that we didn't want to leave. We had warm, clean, comfortable rooms and felt really cosy at bedtime. Our breakfast was superb, with a self-service for fruit, cereal, juice etc. The hot breakfast menu has so much choice; eggs benedict, full Yorkshire and kippers with lots of toast was enjoyed by all. We will be back; thank you Frank and Louise.

    5
    « Great Pre-Christmas Break »

    We loved this hotel, ideal location, rooms clean comfortable and large (or at least ours was). The staff couldn't do enough for you and always very pleasant. The breakfasts were so good, plenty of choice and cooked to order. Will definitely be staying here again.

    5
    « Catch up with friends »

    Just stayed for the Saturday night to meet up with friends we had not seen for a year. The greeting when you arrived at the hotel was nice and friendly. The staff explained about the car having to be parked off site which was all taken care of by the porters. we was quickly booked in and even though we was early our room was ready. The porter showed us to the room and carried our bags. We requested a quiet room and it was perfect.We ate out on the night but had breakfast in the hotel in the morning which for £10 each was excellent, wife had smoked haddock with poached egg and i had keddgery,both great. Very friendly staff in all areas and i would certainly stay again.

    5
    « Great hotel right in the centre of York »

    Had a great stay at this hotel. Staff were excellent throughout my wife and my stay. Room was very good and had everything we expected, including tea and coffee making facilities and nice biscuit. Room overlooked the Minster. Good breakfast choice in the morning as well. Hotel could not be any closer to the centre of work, with loads of great restaurants, pubs and shops close by. We used the Valet parking, which is actually great value at £18.50, especially when you realise it would cost at least £10 per day in one of the council carparks, and the charge covers you from when you arrive until up to 10pm the next day. We just drove our car to the hotel and parked easily outside the hotel, unpacked, and handed over the keys, and when we left asked for the car back, and it was returned within 15 minutes and handed over immediately outside the hotel, completely stress free. Definitely would stay at this hotel again the next time I visit York.

    5
    « 50th Birthday treat »

    Great big thank you to all the wonderful staff, at the best western dean court hotel, who made my 50th birthday extra special, wonderful Hotel in great location, fantastic breakfast and loverly rooms, looking forward to coming back soon. Stayed 8th-11th Jan 2018 ?a big thank you? Shaun&Yvonne Abbey.

  • 5
    « Second Visit »

    Just to say when it comes to service, polite staff and giving a feeling of home from home it`s difficult to think of somewhere else that seems to get it all right as the Dean Court Hotel does. We will definitely return this year.

    5
    « Lovely hotel and great location only 10 minutes walk from train station. »

    Had visited this hotel for a drink on a previous visit to York and decided to stay here this visit. It is in a fantastic location for the minster, all the shops and tourist attractions. Facilities are good and room with en-suit was well presented. Bed was comfortable with a choice of pillows. Staff were very friendly and helpful. Would definitely recommend this hotel and will hopefully stay here again.

    5
    « Honeymoon stopover »

    We always visit York the first week of January. We had just spent two weeks in Scotland getting married and stopped off for our usual 2 night stay as a bit of a minimoon! The hotel we had our first two nights was disappointing so my husband said we will have one more night somewhere and it will be nice. We stayed close to Dean Court and approached reception about staying for one night. They were very welcoming and offered us a good rate so we went away and thought about it. Anyhow my husband then looked online and phoned up and booked. On arrival they were very polite, helpful, kept our luggage until check in at 2. We came back and my husband was disappointed in the room only that he wanted the best room lol! So he went back to reception, they showed us rooms and we picked the best one in the house and they gave us a very good deal. The room was amazing in all ways possible, the bed was so comfy and big, the chef left welcoming chocolates, sweets and jams. I had room service and had the best burger ever! Breakfast was lovely too. Staff are very polite the hotel is luxurious and welcoming! We had the best night ever to finish our magicial journey, the politeness of staff comes from the training and the Manager running the hotel and would definitely revisit in the future!

    4
    « Excellent »

    I visited the dean court hotel with my husband this week as an anniversary treat and we thoroughly enjoyed our stay! York is our favourite place to visit and we couldn't of picked a better location! Located right in the York town centre and only steps away from the famous York Minster, we couldn't of picked a better location to explore our favourite town. Breakfast was exceptionally good for a chain hotel, served with a smile by the lovely, polite and helpful staff. Could not fault, will be back soon!

    5
    « centre to all »

    enjoyable time spent in hotel. Staff very accommodating. The only down side, because its situated in the center of York, it can be noisy. Taxi rank on other side of road Friday nights and Saturdays can be interesting

    5
    « Pretty close to perfect »

    Stayed here for one night with my beautiful girlfriend. We had an amazing stay! Firstly, we was greeted very nicely by both reception and the lovely chap who parks your car took our bags up to the room before parking our car. The room was beautiful and spacious, it had a lovely bay window that overlooked the street. Breakfast next morning was additional but was very tasty. The location was so close to everything that it's just ideal. We will definitely be returning here at some point

    5
    « Excellent hotel right across the street from York Minster »

    Lovely, updated hotel. It is literally across the street from the impressive, grand York Minster. 10 minutes walk from shopping areas, restaurants & entrance to wall walk. Room was spacious, bed comfy. The staff was very friendly & helpful. Highly recommend.

    5
    « FABULOUS NYE »

    I last went to this hotel in 1976! From arrival to departure our NYE stay could not be faulted. The staff in every department were exceptional. A five course black tie dinner had choices! Starters of tea smoked venison or smoked salmon , consomme; the beef main was a huge portion and excellently cooked as was the monkfish. The lemon posset had a real zing and the espresso and kahlua parfait was terrific. Also if one had room here was a super cheese plate. Being so close to the Minster meant that midnight was spent outside with the city revellers to the sound of a peel of bells! Memorable We had been told our room (31) would be small, and indeed it was but the bathroom had a great bath! With an 9 - 11 breakfast, there was a mature attitude towards check out! There is no car park, but with an excellent valet car parking service which lasts for the day of departure there was a fabulous opportunity to walk the walls and get rid of the cobwebs. Superbly positioned for a stay in York any visitor would have a great stay at any time of the year.

    5
    « Amazing Break »

    My Husband and I spent the weekend here at this hotel, the room was very comfortable and the bathroom was beautiful with a very powerful shower with a rainfall head and a separate head for hair washing. The Hotel is well located right in the heart of the City and close to all the shops and the beautiful York Minster. We paid for the Valet Parking which was great as we simply handed the car over on arrival and it was waiting for us at check out. The Bar was comfortable and the drinks reasonably priced. The Breakfasts were superb and the staff were friendly and helpful.

    4
    « Comfortable and convenient »

    The reception staff welcomed us with true hospitality. The member of staff who carried our suitcases to our room took great pains in ensuring that we know how to use all the fascilities - maybe he was over enthusiastic but we appreciated his expertise when he unlocked our safe at a later stage as we thought we wouldn't see our iPads again ! Breakfast include a wonderful choice. I tried the eggs Benedictine but I could have had kippers or salmon and endless coffee. The hotel faced the Minster in York and was just a short walk from the town centre. We enjoyed our comfortable room and hope to return.

  • 4
    « Great Christmas lunch »

    Went there for our work Christmas lunch - it was busy as other people had the same idea too! With several large tables to serve plus a few smaller ones, the waiters did an amazingly good job. The food arrived hot and beautifully presented and we all got our right orders. Three courses for around £20 at Christmas was a good deal and the food was excellent. Well done!

    4
    « Great service »

    Firstly, this hotel is in a superb location; it is close to shops and nightlife. The views are beautiful with the cathedral right on the doorstep. The service at the hotel was excellent and nothing seemed too much effort; to taking our bags, valet parking and ensuring our room was to satisfaction we couldn't have asked for more. The only thing to be aware of is if you want to sleep in you've got no chance. The room was very noisy. We could hear the people above showering and each turn of the tap and then the church bells were ringing quite early. Our early wake up call allowed us a few hours to wander around York before check out - every cloud!

    5
    « "Special Birthday" »

    We loved this hotel, from start to finish the staff were superb - nothing was too much trouble and the food and restaurant was lovely. The room was great and roomy and we had a smashing view of the Minster. I had a special birthday while we were there (now officially a golden girl) and I received a card and present from the hotel and a glass of bubbly in the restaurant which was a lovely personal touch. We are planning on going again next year!!

    5
    « Christmas Lunch »

    Our 8th year having Christmas Eve lunch. Again another lovely lunch. Lovely table looking onto the Minster. Food excellent as usual . Table beautifully set for Christmas , great choice of wine. Look forward to next year

    5
    « Excellent choice for a bar meal »

    Just yards for the Minster where we were attending the Carol Service, we had an excellent burger bar meal plus two drinks. Quite elegant and well staffed with useful WiFi. An excellent choice in view of the fact that the usual places in the city were full to overflowing

    5
    « 2nd stay - did not disappoint! »

    This was our second stay at the Dean Court Hotel and it was just as good as the first. Excellent location, extremely clean and tidy, valet parking a bonus, polite helpful staff and an excellent breakfast. We will be back!

    5
    « Great choice if staying in York »

    Husband and I decided on a last minute night in York after a day's shopping in Harrogate. Ended up here, a place we had seen many times and thought it would be a lovely place to stay. Granted, our last minute room was small and on the top floor but it was warm and comfortable and perfectly acceptable after a lovely dinner in York. We returned from dinner to the Minster lit up and looking fabulous in the freezing cold clear night with a big moon and enjoyed a whisky nightcap in the bar. Lovely staff. Breakfast next morning was brilliant - to add to the experience we sat in the bay overlooking the Minster. There was a fairly late checkout so we had a wander around the Christmas market, returned to wait for our car being brought to the door (yes, they whisk it away on arrival!) and watched the snow falling on the Minster. Magical! We want to do this again next year! Though I suspect we'll be back before then! Thank you to all the hard working staff.

    5
    « Great Hotel »

    Perfectly situated The Dean Court Hotel is a quality place to stay whilst in York.The rooms are very comfortable, well equipped and of a good size.Its staff are a credit to the hotel and hopefully I will return in the very near future.Highly Recommend

    5
    « Historic building with modern ammenities »

    Warm, comfortable hotel with professional polite staff, good food excellent value, spacious room which was clean, well furnished and overlooked York Minster. Close to the city centre. Loved our Christmas visit especially the street market. Thank you,

    4
    « Dean Court - York excellent location! »

    Dean Court Hotel is in a prime location for getting around York. Just opposite York Minster and central for shopping. Staff are very polite and only too willing to help. Nice rooms & food The hotel will park your car in their car-park for a fee of around £18

  • 5
    « Brilliant! »

    We checked late evening last night after a massive day of travel (and watching an awesome game at Anfield ??) and were greeting with nothing but smiles and helpful staff. We passed over our car keys for valet parking - perfect, one less thing for us to worry about. Our bags were taken straight up to our room for us and we were personally shown to our room. The room was spacious with all those little things that make you feel right at home. I have to shout out to Steve, you made our stay outstanding. Loved the banter. (Fingers crossed Villa make the premiership next year for you ??) If only we could stay another night! Breakfast was a great. So much to choose from. The location is brilliant - we ate breakfast with a view of York Minster. Next time we visit York we will be booking here without a doubt. Cheers Hollie & James

    5
    « Lovely »

    Very clean. Staff friendly and helpful. Location 100%. 5th Christmas in York and it definitely did not let us down! Breakfast was delicious ( I had Kedgeree). There was a good variety of breakfast choices. Room was clean and I probably had one of the best nights sleep in a long time.We had a very satisfying stay and would highly recommend!!!

    5
    « Another faultless stay »

    Second time here and again fantastic stay central location beautiful hotel excellent staff rooms with stunning views of Minster just a totally relaxing stay took my daughter and her boyfriend and they realized what a great hotel this is go you will not be disappointed a credit to the best western chain look forward to seeing you next year

    5
    « Over night stay for Christmas shopping trip »

    Booked this Hotel for an over night stay on a Christmas Shopping trip with my Mum. From checking in to Checking out the service was excellent. Breakfast was lovely and we had a lovely room. I certainly would recommend this Hotel for friendly staff and location.

    5
    « Still Excellent »

    Stayed here for two night DB&B 20-22nd November. Have stayed before and am pleased to report it is still an Excellent Hotel. Reception very friendly and welcoming, smooth check in. Went for one of the larger rooms and it did not disappoint. Very large comfortable bed and two lovely comfy chairs to relax in. TV a good size if a little wonky (!) on it's all wall brackets, nice tea and coffee selection and a fridge so you could pick up some proper milk. As with a lot of the rooms there is a little street noise but nothing too intrusive, the price you pay for such an outstanding location in the heart of York. Full view of front of Minster. Note the bells stop at night and restart at 8AM, good alarm call. Bathroom well appointed and all very clean. Food in restaurant is very good and good value. Breakfast cooked choice are great and there is the usual cereal etc. Though the cold meats and cheese is now an ask for option and less pastry choice than previously. Service is very quick, efficient and friendly, hotel was busy but did not feel it. York itself is fantastic, though am biased. This visit was for St Nicholas Fayre and the stalls were very interesting, proper local crafts, the city looked very pretty in all its Christmas lights. Minster is a must, also recommend Barley Hall for a bit of Tudor, Clifford tower for city views. Didn't do castle museum this time but they have a Victorian Street which is very nice at Chritmas. The normal shops are also very good. Dean Court puts you right in the centre by the Minster. It's a short walk from Station. All very good, will stay again if come to York.

    5
    « Christmas do »

    Had a very good set menu - very tasty and lots of roasted veg - down in the McLeod suite - the main waitress was lovely too - good giggle on small dance floor later but the DJ although played some good songs they weren't for a party night and doesn't play requests (Just my opinion)

    5
    « We said we would be back »

    Back in February of this year we said we visited this hotel for a drink with the view to staying. This was our intention but we weren't able to fulfill that promise till some 9 months later. From the moment Rebecca took our telephone booking we knew we had made the right decision. Our room (number 11 ) was both spacious & well presented, the standard of housekeeping is to a very high standard. The bathroom again is spacious & has a monster of a shower above the bath. In our room dressing gowns were provided, tea & coffee making facilities as well as a iron. A little gift of 2 pots of jam were on the bed a nice touch. However it's the staff that make this establishment really special from breakfast to late night drinks nothing is too much trouble. Would we return well that's simple as we've already booked a break in January. Our thanks go to the management & staff for making this a truly memorable break, it really is appreciated.

    5
    « Loved it! »

    We stayed here on an impulse as there had been a mix up with our booking at another hotel and we are so glad we did. Valet parking is offered which is brilliant when stopping in the centre of York. All the staff were friendly and efficient and check in was easy. Fabulous breakfast in a lovely restaurant overlooking the Minster! We hope to stay here again soon, we loved it!

    4
    « Very convenient »

    My husband and I have just returned from a 3 night stay at the hotel. It was very central and a convenient base to stay while exploring North Yorkshire. I thought the parking was a little expensive although it was very well organised. Breakfast was amazing with everything you could wish for. The room had everything we wanted including a fridge and a safe. My only complaint would be that the room was incredibly hot and we found it hard to sleep although at the back of the hotel it was extremely quiet.

    3
    « 2 day weekend stay »

    Lovely hotel location but noise from function room and terrible breakfast service on first day was not to impress us or want us to book again. The staff could not move us as fully booked with a very noisy wedding party. The function room was right below our room and I can guess the lady that sang ABBA well into the early hours wouldn't be at the disappointing breakfast the next morning.

  • 4
    « Beautiful Hotel near York Minster »

    Dean's Court Hotel is a refurbished Victorian building just steps from beautiful York Minster. Some rooms have partial views. The old structure imposes limitations. We had a ?Deluxe Double? so small it was barely inhabitable by two people with suitcases. Nevertheless, it was beautifully furnished and clean, with a comfortable queen bed, well-stocked tea tray, mini-fridge and a good bathroom. Although there are lifts and ramps, the building is not fully accessible because here and there one does have to climb a few steps. Service can be a little erratic. I have the impression that some of the friendly staff members are still learning the ropes. The restaurant is more than acceptable and the bar is downright cozy. Given the location and overall quality, I would definitely stay here again.

    5
    « Fantastic! »

    Amazing hotel with a superb view of the minster. Staff were so helpfull and friendly. Upgraded to a deluxe room on arrival which was a lovely surprise. Would definatley recommend this hotel to anyone. Location was brilliant right in the middle of everything

    5
    « Business visit »

    Excellent location next to Minster and close to all of the best streets in central York. Helpful staff, excellent valet parking and service. Breakfasts are superb, lots of choice and window views overlooking the Minster

    5
    « Perfect location with exceptional service »

    The service here was incredible. From the front desk to the bellman to the waitstaff. Everyone was helpful, everyone was friendly. Room was small for 4 people, but we made it work. Location across from the York Minster was perfect.

    4
    « Coffee Stop »

    Called in here for a coffee after a busy day (mainly at the railway museum) - a lovely hotel - fab location- prices seemed reasonable- nice atmosphere - although a brief visit and we were no residents it was great to relax read the complimentary newspapers & chill for an hour - will definitely return- highly recommended

    4
    « Very Nice Hotel, Great Location »

    This is a very nice, upgraded Best Western Hotel. The room was very spacious and although not luxurious or completely updated (décor), it was clean and large and had all the modern amenities. Cable TV, wifi, tons of electrical, very nice bathroom, safe, sitting area, desk, etc.. and the bed was large and fairly comfortable. The location is terrific, right next to York Minster. We also walked to the train station with our luggage in tow after checking out, and it was a very easy walk. Straight shot up the street, not even 10 minutes to get to the station. Easy to walk around town. All in all, a really positive stay. I would recommend. On a side note, the restaurant food was hit or miss. The soups were good, and my husband's entrée was good, but my entrée was almost inedible (chicken tikka masala - don't get it...) But that wouldn't deter me from staying here again. I definitely would.

    5
    « Perfect for the Minster »

    We stayed at Dean Court for its closeness to the Minster, in which I was due to be spending most of the weekend, and because of my Diamond Select status, I was able to charge two nights against my loyalty points. The standard of the hotel and staff was exceptional, with magnificent service from Frank, who dealt with parking and retrieving our car, taking us to our room and looking after our luggage. We had dinner, a snack lunch, and cream tea with a guest, and all was as good as you would expect. My Wi-Fi problems were probably more down to my phone than the hotel, and the duvet was rather heavy, but otherwise, a perfect weekend.

    5
    « Great first class hotel »

    What a hotel we have passed this hotel a lot over the year but booked in with friends for a weekend birthday party and the hotel was great the food first class the whole weekend we felt relaxed and treated to first class service just a pity the valet parking did not cover motorcycles but would not have let him park it

    5
    « Beautiful hotel and location »

    Stayed three very enjoyable nights at this hotel. Room 301 was huge and overlooked the front as we requested. Weather was cold so AC not needed. Keeping window open a little kept a comfortable temperature. The street has little vehicle traffic, but it's across a little park where people tend to congregate, and since we kept the window open we could hear them until late at night, though not a problem for us. The elevator is teeny tiny and only meant for two persons that love each other very much ;) Coffee maker was very convenient and supplies, including tea and chocolate were replenished daily. The room had a mini fridge. The location couldn't be any better with the York Minster next door, and the Shambles a few blocks down. We walked everywhere. On the other side of the hotel is a Catholic Church and between both churches the bell ringing sometimes got to be a little much. But we were told they had a new bell ringer who needed to practice!

    5
    « Excellent again »

    Just returned from our 3rd visit this year.Everything was great once again.Many thanks for the lovely refurbished room which we were allocated.Would not like to stay anywhere else in York.We will be back in April.

  • 5
    « 10/10 »

    Me and my girlfriend had a great stay, couldn't have asked for anything more, amazing hotel, nice helpful staff, great location and great value for money. I booked the wrong type of room but this was sorted with no problem whatsoever. Will deffo be visiting again! Can't recommend this hotel enough! If you're thinking of stopping in a hotel in York, choose Dean Court you won't regret it!

    5
    « Absolutely Brilliant! »

    Myself and my family, 12 of us in total visited York for my grandparents 60th Wedding Anniversary. When we first arrived we were warmly greeted by the reception staff, we checked in with no fuss or hassle! Another member of staff showed us around the hotel and then helped us take our bags to our room. The room itself was beautiful, we got a brilliant view of the Minster! A very comfy bed, brilliant shower and mini fridge. On our first night we had tea in the hotel and wow...it was delicious! None of us could fault the food at dinner or breakfast. Staff couldn't do enough for us! A nice little touch which was very appreciated by my grandparents were a lovely card and gifts off the hotel congratulating them on sixty years of marriage! There is also valet parking, don't panic when you don't see your car outside the hotel it's very safe in a locked car park. I will definetley be recommending this hotel to anyone who visits York!

    5
    « Great Stay »

    Very good location & only a few minutes walk from the train station. Breakfast was very good & had a wide variety of choices to go with your hot breakfast. We ate at their café & had their court club which was a BLT plus grilled chicken & chocolate cake. Both were very good. The service was great throughout the hotel.

    4
    « Excellent choice to see York »

    My wife and I live not far from York but decided to stay overnight so we could celebrate my wife's birthday. We arrived prior to checking-in, we were welcomed by a team of smiling and helpful staff, handed our bags and car keys over and off we went to sight- see and shop. After several hours we returned and check-in our bags were already in our room (14) which overlooked the front of the hotel with a view of the Minster, the hotel had left a birthday card and a small gift of sweets I had organised a bottle of prosecco which sat in a ice bucket on the side. The room was well presented not huge but had everything needed a lovely en-suit shower room. We had already booked a table elsewhere in York so did not eat in but when we used the restaurant for breakfast we were greet by Bosco and shown to a table for looking out onto the Minster, we checked-out leaving our luggage and car keys so we could continue looking round York at our leisure eventually going back mid afternoon to collect our luggage and car keys, the car had been valet parked in a secure park we had a short wait until Frank brought our car to the front of the hotel loaded our luggage into our and off we went.

    5
    « Brilliant Location »

    My husband and I are frequent visitors to York, usually staying in a B&B which is a 10 minute walk outside of the city centre. As it was our anniversary we decided to treat ourselves to a stay at Dean Court, and in all fairness it wasn't much more to stay here. The location is first class and to our surprise we had a room with a view of the Minster. The room was classed as a cosy room but was a very good size, well equipped and very clean. The bed was lovely and comfortable. The only negative about our stay was the room was overly warm despite the radiators being off. We slept with the window open and there was a fan available. Breakfast was really good with plenty of choice. Although we didn't partake in dinner, but only as we had reservations elsewhere, the menu looked very appetising and was good value. We had a great stay and would definitely return.

    5
    « Fantastic location right opposite York Minster »

    What a fantastic location right opposite The Minster, beautiful Hotel perfect location for visiting all the main sights. The Hotel excellent all the staff, pleasant, professional, helpful rooms very nice, clean superb breakfasts, all that you would expect from a 4*. We went for 2 days to celebrate my birthday which my husband mentioned to the receptionist, when we went back to our room after being out for the day, there was a birthday card pushed under the door, what a lovely touch. If anybody is planning a visit to York this is the place to stay.

    4
    « Location Could Not Be Better! »

    Location, location, location! We were so happy to have booked the Dean Court for our 2-day stay in York. As we only traveled by train or taxi during our UK tour, our ability to jump right into sight-seeing on foot was key. And we were only steps away from just about everything you'd want to see in this city. Staff was very helpful upon arrival (and also in the adjacent restaurant). The room was large by European standards, although the bathroom was rather compact. Wi-fi not great, nor was the television programming. Tiny elevator (for one, plus luggage) available, but if you're claustrophobic, you'll want to take the stairs. The breakfast offered by the restaurant was very good (and in our case was included in price of the room --check when making your reservation).

    5
    « Super location »

    Firstly the location can't be beat, 100 yards and your in the heart or the city Room was very clean and comfortable Reception very professional and helpful Valet parking was £18 but that pretty much lasts till 10 pm following night Breakfast if not included in the rate is discounted to £10 per person We never used the hotel bar Will 100% use again

    5
    « Nothing is too much trouble and they listen... »

    Very central as opposite York Minster. I asked if it would be possible to have a room with lift access and it was changed immediately. However, the new room faced a large extractor fan on a neighbouring building that ran all night and kept me awake much of the night. I mentioned this in the morning, feeling guilty, and Rebecca, a reception manager could not have been kinder. She understood and managed to change things for me so that I was given a delightful room. Rebecca listened, understood and banished any anxieties I had. Thank you Rebecca and thank you Dean Court.

    5
    « Excellent Hotel/Superb staff. »

    Excellent Hotel, the staff were brilliant, efficient and friendly, nothing was too much trouble for them, it made it such a happy hotel to stay at! The breakfast was great and plenty to eat, as were all meals in the restaurant! The hotel is right opposite York Minster and in a superb position to explore York. The room was superb, quiet and spotlessly clean has was the bathroom and the bed was very comfy, we had no trouble sleeping!

  • 5
    « Great location »

    We stayed here for two nights. This hotel is in a great location and is an easy walk to all the major sites. Hotel is very clean and rooms are spacious and provide excellent value. Only complaint is that we should have stayed longer!

    5
    « Third time of visiting! »

    Just returned home from a weeks visit to York, to say we had a great time is an understatement! My Mother is quite elderly and has mobility issues but all the staff and facilities were excellent, nothing was too much trouble even supplying us the use of a wheelchair. We love this hotel very much and hope to return next year! To all the fantastic staff thank you all very much indeed you have made our stay stress free!

    1
    « Lovely rooms - terrible customer service, terrible maintenance »

    Very upset. We are here on some personal al business and to celebrate my partner and his birthday. This was arranged last minute and therefore was very expensive. Everything looked great when we arrived - the room was clean and comfortable. However on our second day (today), our toilet seat broke. It literally lifted away in my hands. Obviously these things happen, and so we reported it to reception as we left at midday. Upon returning at 5pm nothing had been done, and nobody had any record. By 5pm on a Saturday, they claimed there was nothing they can do, and they didn't have any rooms they could move us too. As a mobility impaired person booking an accessible room, it's important to have a working toilet seat. However, I am not one to make a fuss, and so we accepted their offer of a small treat (a bottle of wine) with dinner. Unfortunately, that meant house wine and a choice between red or white. And honestly? The wine was appalling. Normally I wouldn't want to complain about free wine - but this was already meant to be an apology. A £4 bottle of cheap plonk for the fact that we cannot use our bathroom for its purpose... starts to seem to us like we are being taken advantage of. I definitely should have pushed for a refund. The quality of the food was, In all honesty, pretty ?meh?. It wasn't bad, but with undercooked lentils and bringing out potato when we ordered carrots (leading to our side dishes arriving just as we finished the food on our plates) - it just added to the ?fawlty towers-esque? ambiance. Look, I'm sure that this hotel is fine when things are going right. They have a lot of high reviews. But when things go wrong, they come across as amateurish. And in this case it managed to sour a birthday weekend. Bitterly disappointed.

    5
    « A superb hotel in a great location »

    We just spent 3 nights at the Dean Court and enjoyed every minute. It is an old house but beautifully renovated and decorated. We had room 55 which was at the back but large and airy. York Minster is outside the front door and the city is walkable all through from the hotel. We have to say that the hotel staff are probably the best, most obliging and most helpful of any hotel we have ever been in. They are just so friendly and polite. Restaurant, reception, porters, concierge ..all superb. Breakfast is as good as you can make it, but I would have liked some grapefruit segments as I am not a fan of mixed fruit. Jean, however, loved it. We had dinner on the Saturday night from the table d'hote and the scampi and bangers and mash were great. We were given a table that looked out of the corner window on to the front of the Minster. Magnificent. Our friends have stayed there spone 3 or 4 times now and we can see why they love it. The road train to the railway museum stops outside and Jorvik is about 10 minutes stroll away through the Shambles. What a magnificent city and the hotel matches it in all ways, even to the wonderful two-person lift. Cosy. Only place to stay anytime in York.Terry and Jean Langford. Milford on Sea, Hampshire.

    5
    « Excellent location, wonderful place to stay »

    Excellent location with the Minster just outside the door and the centre of town and the Shambles not far away. Parking is off-site but the valet service is excellent. The room was comfortable and clean, the bathroom modern and lovely. There was even a little cat that came to visit across the rooftops (not part of the hotel package but a delight none the less); free wi-fi, free cat! All the staff were very friendly and helpful, especially Frank Caulfield. Breakfast was generous and delicious with great views. All round it is an excellent place. Our only small gripe is the size of the elevator. It's tiny (but understandably so due to the heritage buildings it is part of). It wasn't an issue, just something to be aware of.

    5
    « Fantastic »

    We have stayed in many hotels and the experience in this hotel is probably the best service we have ever come across. The staff in the hotel are so friendly and can't do enough for you. From the moment you pull up outside they meet you at the car, escort you to you room after checking in and explain everything you need to know. They really go the extra mile and nothing is too much trouble for them. The restaurant serves a wide choice of excellent quality food. The bar staff continue with the exceptional service level that makes the overall experience outstanding. The rooms are very comfortable and clean, however if you are a light sleeper ask for a room at the back of the hotel away from the front street.

    5
    « midweek break »

    We stayed here on a short midweek break. Wonderful hotel right next to York minster. The staff were very helpful, the twin room was excellent and the location meant we were just a short walk from all the attraction's York has to offer, we had a great time and would stay here again

    5
    « Great location, good hotel »

    We spent three nights at the Dean Court hotel, and really enjoyed the experience. The staff in reception, the restaurant and the housekeeping team were all friendly and helpful. Our room- 30 on the third floor- was a good size, and not noisy. Breakfast was the best on the trip so far, and had plenty of choice. Would come back here again!

    5
    « Perfectly located Historic Hotel in York »

    The location for this traditional English Hotel right next to the front of the famous Minster in the heart of historic York could not be better. The atmosphere in the hotel was relaxed and friendly, generated mainly by the excellent staff throughout. Our room was very well decorated, well appointed and spotlessly clean. We enjoyed our stay immensely.

    4
    « Fantastic hotel in a beautiful city »

    The hotel is an easy 10 min walk from train station and right opposite York Minster. We were given a room upgrade on arrival which was lovely. Staff were always smiling and extremely helpful, they went over and above, nothing was too much trouble. The room was spacious and clean with a lovely big bathroom. There was a fridge and safe in the room, free water, tea coffee and biscuits were a nice touch. our room looked over the park opposite. I would have given it 5 stars however our room had no air conditioning so it got quite warm in there, they supplied a fan but I don't think that would cut it in the summer. We had to lift window right up to cool the room down which meant we then had to listen to the noise outside. Other than that we absolutely loved this hotel and the beautiful city of York

  • 5
    « Great location, brilliant staff »

    We stayed at Dean Court for the weekend. The standard double was comfortable and quite small. The size of the room did not spoil our stay as the room was lovely and hotel staff couldn't have been more helpful. We took our car, and although the hotel do not have onsite parking the staff were able to move our car to a secure car park without any difficulties. The location of the hotel was perfect, our view while eating breakfast was York Minster and we were just a stone throw away from shops, pubs and restaurants. When we visit a York again we will be coming back to Dean Court!

    5
    « Best hotel in york »

    We've just returned from 3 days in York. We were actually booked in at another hotel in the city but checked out after one night because it was so bad. We went to dean court and explained our situation, we were there on our 1st wedding anniversary and the staff couldn't have done any more if they had tried. They upgraded us to possibly the best room available in York. They valet parked our car and took our bags up to our room. When we checked in they had left us a card and box of sweets in our room. Nothing was too much trouble and the hotel is immaculate. We had supper in the restaurant and it was extremely nice. As was breakfast in the morning. We will now stop here every time we come to York. Thanks very much

    5
    « Lovely quality, central hotel in York »

    Hotel is very close to minster situated in historic period premises which are visually very attractive. In short the hotel looks fab from the outside and looks the perfect place to stay in York. However when we walked into reception our initial rereaction and impressions were not good. I couldnt help but visualise Ikea when looking at reception and the 'bar' looked a little tacky ?! However these intial concerns were immediately blown out fo thewater ! Staff are wonderful throughout the hotel and focused on making ur Visit/stay special. Dining room is, in my opinion, more sensitive to the style and fabric of the building- yes it is at modern end of spectrum but it works very well here. The food is just wonderful. Bedrooms offer a choice of classic or deluxe rooms and both styles are pleasing on the eye and and are very comfortable and well appointed rooms. All ensuite with reasonable sized bathrooms. Larkong xan be a problem in area vit gotel offers a valet parking service- at a price of course- but parking is very expensive in york for everyone ! So after a wow factor externally and a bit of a shock at reception, we had a memorable and enjoyable stay at hotel.

    3
    « Just falls short »

    This is a centrally located hotel which is great for the major attractions in York. For those arriving by car be warned that there is an £18 per night valet parking charge which is almost mandatory in that nearby parking is severely limited. The check in staff were first class and made us feel very welcome and the staff, throughout, were courteous and helpful. We had reserved two double rooms which were identically priced but while one was quite spacious the other was small and cramped. The more spacious room, however, was at the front of the hotel and one had to decide between a cool room with the windows open and more than normal amounts of noise or a room that was way too hot. There was a portable fan in the room but this was quite loud so not really a suitable solution. When will hotels learn that if they provide shampoo and soap in bottles using a plunger they need to be easy to access and not so close to walls as to make getting the liquid a real chore? Mixed feelings really. Like the curate's egg this hotel was good in parts. Not helped at the end by a bill that showed two nights parking for two cars rather than the one we had. Luckily we spotted that but underlines the importance of checking that final bill.

    5
    « Birthday Weekend »

    Having been to York on numerous occasions including 5 star on arrival this is by far the nicest hotel that we have had. We came for our daughters 13 birthday which only happens once but we definitely picked the right place to stay. If I was going to be picky I had a minor snagging list with the bath room but its not worth mentioning further after the expert and friendly customer service we encountered during our stay. The staff show a real attention to detail that was effortless and not contrived. They also showed respect for each other while keeping the atmosphere light but still professional it great to see people happy in their work (for a change). Usually when I leave a hotel I can't wait to get back to my own house but was really sorry to leave Dean Court and wished we could stay longer. My daughter also left some jewellery behind, the hotel rang to let us know and posted the item out to us as we were almost home by that point. Can't wait to stay again. I have been in customer service for 20+ years and this was 2nd to none.

    5
    « One night »

    We are regular visitors to York but have never stayed at this hotel before. We will DEFINITELY return!! Very welcoming staff, quick and easy check in, lovely spacious bedroom. Wonderfully comfortable bed for a great nights sleep. Overall this is a fantastic hotel in a fantastic location. Keep up the great work Dean Court

    5
    « Don't look anywhere else for your stay in York »

    Excellent location with York Minster being your next door neighbour, very helpful and friendly staff, valet parking which is very convenient and takes the hassle out of parking. All tourist attractions are within walkable distance. Cannot ask for more.. However my only request and suggestion will be to work on the Vegetarian options for Breakfast menu. All the vegetarian options served in a typical English breakfast was mimicking meat like a vegetarian sausage and bacon which most vegetarians don't enjoy.. personally we definitely didn't :( Could you also please look into introducing something like an Omelette with a selection of vegetables which is very popular internationally wherever you travel, perhaps a selection of croissants and pastries etc to keep the selection more wider than what you currently offer. Pancakes may be.. Basically it will be good to have the traditional English breakfast and a few other things as mentioned above... something to consider ??

    5
    « Amazing Customer Service! »

    The one thing that really stuck out for me was the amazing customer service we received from all staff members. We were coming up from London to go to York races. We called the day before to see if it was OK to leave our bags and if there was a toilet we could get changed into. When we arrived to York we walked the short walk to the hotel. We went to reception and were told that they remembered our conversation and that they had tried to get one of our rooms ready. They checked us all in and had one of the rooms ready for us to get ready in. The rooms were lovely. The bed was really good too. I stayed in a room next to the lift but there was no noise at all from it. My room was facing the back into a little paved area where there was some air conditioning units. They were a little noisy but once the window was shut you couldn't hear anything. Checking out was easy. I will definitely stay here again the next time I'm in York.

    4
    « Good Position »

    This hotel is in a great location,easy walk to shops & hop on hop off bus .also close to coffee shops and restaurants.Room was clean ,bed was good although I thought the room was just about ready for a redo .We found staff very good ,excellent breakfast.

    5
    « Best location »

    Had a lovely stay here, the staff very pleasant and helpful. Our room was super , large room with very nice , roomy bathroom and view of the cathedral. We were extremely pleased with our stay here , enjoyed the breakfast. As an aside there was no A/C but did not need as weather cooler but would be a problem in warm weather. Some parts of the hotel are still in renovation. Would stay again and recommend the hotel

  • 5
    « One night stay »

    Late booking got us a very nice double room on the third floor over looking the minster, if you put your head out the window. The room had everything we wanted including a nice modern looking bathroom. The shower was ok and the tv had all the freeview channels.A fan was the only air con but it was enough on our stay. Staff at reception were top notch and made us feel welcome. We only had a coffee and an over done tea cake in the light bite cafe and no other meals.We were pleased with the hotel and would stay again and try its restaurant.

    5
    « Truly Exceptional Staff »

    Stopping over for a weekend I must say how exceptional the staff are at the Dean Court, they're attentive, helpful, extremely pleasant and cant do enough for you while stopping with them. The hotel is in a perfect location for York Minster/Shambles, valet off-site parking at £18/24hrs was great, rooms have been recently been refurbished to an outstanding standard, all in all a gorgeous place to stay.

    3
    « Needs improvement »

    Expected more given the reviews. While it is very well located, the rooms leave a lot to be desired. Our room (62) we were told was refurbished. I can only imagine what it might have looked like before. End tables on either side of bed are worn. Carpeting very unattractive. Given the size of the rooms (relatively small) there should have been smaller furniture. Pillow does not smell good. Heavy covering and no sheet option only despite the fact that room is relatively warm and there is no air conditioning.

    5
    « Fantastic location, Will definitely be back! »

    Amazing hotel, met by welcoming staff, we had our luggage taken up to our room. It was a family room which had a separate room for the kids! Great bathroom, a mini fridge and great supply of biscuits! The breakfast was lovely and you got a view of the Minster while eating. We had a great stay at this hotel.

    5
    « Charming hotel in great location »

    The Dean court hotel offers a great location, due to availability we were in a cosy room which obviously was small, however given that we were out seeing sights and it was only a two night stay we did not feel impacted. The room had all the comforts we expected and a nice updated bathroom. The Staff were outstanding and nothing would be a problem, as it was a smaller room the porter was most concerned that we use the fan or request a cooler if we felt uncomfortable. We did not need to. The bar and restaurant down stairs were good doing a great breakfast and offering a good menu. After a day of exploring York all attractions are within comfortable walking distance it was wonderful to sit in the bar looking across at the Minster and downing a pimms. This hotel offers off site valet parking at a cost.

    5
    « Always good »

    Second stay at the dean court. I seriously would not stay anywhere else in York. The location is perfect as it's just outside the minster. The staff are friendly. There is valet parking and they allow u to keep the car there until u leave so although we stayed one night we arrived at 10am and left the following afternoon. You can also leave ur luggage there too. My only complaint was my poached egg tasted of vinegar but I told them and they where willing to rectify. It was my choice not to have another one. Yes it is a noisy place at night but! There are double glazed windows that would help. Can't wait to return to enchanting York.

    4
    « Excellent Location, helpful front desk »

    The many positives about this place are the location (can't get closer to the Minster) and very helpful front desk staff. The remodelled rooms are lovely. Ours looked right out on the Minster and a pub. (which did make it a little noisy) The 4 star is because we were travelling as a group and the other room had not been refurbished, and was less than expected, especially for the price. Be sure to ask which room when you make reservations. Our room was also quite hot. However, very comfortable beds, large room. Love the basket with locally made jams- nice tough.

    5
    « Fabulous Stay »

    Stayed in room 17 (one of the suites) for one night on our wedding anniversary.The room is stunning. Facilities in the room are second to none. View of the Minster wonderful. The bed is just enormous with quality bedding. A fabulous night's sleep! Breakfast was equally impressive - vegetarian breakfast and kedgeree - delicious. All the staff were so helpful and could not do enough for us. Surprise gifts left in the room on our arrival - thank you so much to all the Dean Court team. A perfect stay!

    4
    « Excellent location and service »

    Stayed for 4 nights with family (parents and 3 girls) We had a double and and family (5) room for the girls Our rooms (both the double and the family) were very spacious and clean. It was particularly good for the girls who had plenty of space in their family room Location is top notch: Right by the Minster! What a view!!! Breakfast was good but could have been better if offering fresh vegetables, salads and cheese at the buffet (consists mainly of pastries, cereals and juices) beside the cooked meal All in all, we were very satisfied and recommend

    3
    « Over-priced to the point of cheeky! »

    Great location next to York Minster. Lovely, friendly, energetic staff who can't do enough to help. BUT... Paid £340 for one night (without breakfast) for two pokey rooms, one really horribly dark and dingy. Extractor fan not working in one, shower hard to operate in the other. Barely room for the bed in both. Upstairs landings and corridors look tired and in need of a face-lift. Cooked breakfast very lacklustre - poached egg overcooked and plonked on plate, toast from bog-standard sliced white loaf (ditto), mushrooms that might or might not have come out of a tin. Really? For £170 a night?

  • 5
    « Excellent Hotel - Brilliant Location »

    After a number of visits to York and staying in various hotels I finally found the Dean Court, I have now stayed there on 4 occasions. The staff are warm and friendly and have always made me feel welcome. The rooms are comfortable and if you are staying in one of the rooms at the front of the hotel the view of the Minster is second to none. Parking in York is at a premium, but if you stay at the Dean Court they provide you with a parking service, When you arrive they will take your vehicle and park it safely. When you need it again give them 5-10 minutes notice and they bring your vehicle to the front of the hotel.

    4
    « Great location. Even better staff »

    First the "down side." Avoid room 10....small cramped and hot. Staff brought us a small portable air conditioner. We upgraded to a better room the next am ....night and day difference! First class and friendly staff from the minute we got to the curb to when we left. Hotel is directly across from the Minster in the heart of the old city. Breakfast was excellent.

    5
    « Excellent friendly hotel »

    We stayed here for a short break to celebrate my elderly aunt's birthday. I expected an impersonal, clinical hotel which we had chosen mostly for its location, but it was really lovely, the staff were wonderful, kind and thoughtful. We didn't eat evening meals here but the breakfasts were very good. We will be back!

    5
    « Well looked after »

    This was an excellent base for a visit with 3 generations to York. Staff friendly and helpful. Great that we could store bags on arrival and after checking out to allow more exploring. Breakfast selection good. Would certainly return.

    5
    « Great hotel! Excellent location! May 2017 »

    Traveled from Texas to York in May 2017 and could not have been more pleased with this hotel! The location is excellent being right across the street from York Minster and only a short, walking distance from the train station. My son is in the military in the UK and It was my son and daughter-in-law's wedding anniversary and they are expecting their first baby so I wanted it to be a special trip. I contacted the hotel, explained the occasion, and asked if they could reserve them one of the rooms across from York Minster. They were so accommodating and their room was beautiful and they added a box of chocolates (made right there in York) for them to enjoy. Our room was also very nice and quite large with wonderful bedding. We included the breakfast option for our pricing and I must say it was delicious! There was a large array of items available on the buffet in addition to ordering a full English breakfast from the menu. Well worth the money. My husband I would like to visit York again and plan to stay at the Dean Court Hotel. I highly recommend this hotel and feel confident that you will enjoy your stay there.

    4
    « Nice hotel for a break »

    My husband and I stayed here in June. Our room was in the smaller of the two buildings that are joined together to make one hotel. I heard that they were updating some sections of the hotel. The lobby area was very nice looking, as was the bar and restaurant section. Our room was nice, but wasn't updated (yet?). The people at the front desk always greeted us when we passed them on our way in or out - they seemed very friendly and helpful. Our room was small and simple, which was fine for our needs for a few evenings. It was a bit warm at night, but they provided a fan (no air conditioning was available) which helped a bit. My only issues with the hotel would be: our room was decorated fairly well, but our wall paper was peeling off in some areas. It could use a bit of updating or at least fixing. And, the glass door on the tub/shower was not sealed properly at the bottom (the seal came off quite easily) which meant we had a small lake on the floor when we took a shower. We kept an extra towel down to stop it from flooding. Overall the hotel was very nice and I would recommend it to someone who, like us, just needed a nice place to lay their head in between site seeing.

    5
    « Location! Service! »

    This was our first hotel stop after leaving St.Andrews, Scotland and the location of this hotel in York is excellent. Right across the street from the Minster and at the head of several streets leading into the interior of York. A short walk in any direction gave easy access to the York attractions. Food & service in the hotel restaurant was very good.

    5
    « Nothing is too much trouble »

    Very close to York Minster, in fact our room overlooked it. Central York, easy to get anywhere, valet parking service which is a luxury in a city where parking is limited (park & ride available) The thing that makes this hotel is the friendly helpful staff. There are plenty of staff available and nothing is too much trouble. Lovely and varied breakfast, and we had a great lunch too. The bar staff went out of their way to produce the cocktails we fancied before heading out into the city for the evening. Will definitely stay here again

    5
    « Wonderful, genuine service. Could not fault it. »

    Stayed for 2 nights on a city break with my husband. We walked from the station as it is only a 7 minute walk, actually it is just a short walk from everything! From the moment we arrived at the front door we were given such incredible, friendly and professional service we felt so relaxed and comfortable. We were a little early for check-in but rather than make us wait the Receptionist called housekeeping to check if our room was ready and then personally escorted us to our room pointing out features etc on the way. Our room, No 27 was stunning. Spacious, beautifully decorated and spotlessly clean. Everything you would expect from a deluxe room was there and then extra little touches like a gift of local jam just lifted it to super status. 'Things' are very nice and there was no scrimping but, for us, what made our stay so good was the friendly staff. Every single person greeted us as we met, checked we had everything we needed and simply took the time to care, and it was genuine, not a prepackaged Customer Service training manual response.

    5
    « Good Hotel next to the Minster. »

    I stayed at the Dean Court Hotel for a few days. The hotel is right opposite the Minster. The staff were mostly friendly and helpful. The food in the bar was delicious, I cannot say anything about the food in the restaurant as I mainly ate in the bar. One thing I really liked was that they had Classic FM on the television. The Hotel also offers a free gift of fruit pastilles and jelly babies which I thought was a nice little touch. I had room 52 the lift up to the room was so small that only two people could fit in it. Also the door does not open automatically, you have to push it. There was another lift (a proper lift) up to some of the other rooms, but you cannot get through from that lift to your room. I will definitely be staying here again if I am in York.

  • 2
    « They don't care »

    Firstly the good news - food is good, service mediocre. Bad news - in summer its hotter than hell and they don't care. I have no problem that's it's an old hotel, a bit rundown so no air con. But there is stuff they could do - 1) lag the hot water pipes so you have not got mini radiators running all over the hotel 2) stop the window rattling all night 3) supply a sheet instead of a massively thick duvet. All these basic things were done by premier inn at my previous night stay in equally hot weather in a room without air con. On top of that they could then give the rooms a bit of a clean. I don't recommend the dean court if you actually want to sleep.

    5
    « Overnight stay »

    We were visiting York for a wedding. We booked this hotel as it was well situated for the wedding venue and reception and over looks the Minster. we asked if we could check into our room early as we needed to get ready. They were really helpful and accommodating. Our room was a small double but it had a large bathroom. It was very clean and comfortable. We paid for valet parking which was very reasonable and convenient. We didn't eat in the hotel but the bar and restaurant looked nice. The staff are very, very friendly. I would recommend this hotel and if in York again we'd stay here.

    5
    « Good hotel, brilliant location »

    Spent three night's at this splendidly situated hotel in the centre of York just opposite the Minister. We occupied a refurbished cosy double room at the back of the hotel. Small room but adequate.. staff very welcoming and friendly the restaurant staff particularly so. The hotel location is a big plus, walking distance from the railway station about seven minutes, fantastic pubs nearby and so many restaurants to choose from. We always try somewhere different every time we visit York which is often.. would definitely stay again maybe pre Christmas.

    5
    « Birthday Treat »

    Stayed overnight at this lovely Hotel for a Birthday treat. The Hotel is only yards away from York Minster. The reception area's , Bar and Restaurant are lovely , the room we stayed in was a good size , tastefully decorated , the bathroom was immaculate as was the room , big TV and DVD player , small Drinks Chiller , Safe and everything else you would need . The breakfast next morning was lovely , the service First Class , and the Bonus of sitting looking at the Minster , Everything was perfect , Very Well Done to all the Staff , for making my short stay a night to remember

    4
    « Superb location, clean rooms and friendly staff »

    We stayed her for just one night on a short city break. We arrived way before check-in time, but got a warm welcome. We could leave our luggage in a secure place and when we arrived in our room, the luggage was already there, great service! The rooms are clean, not too spacious but not small either, but can be fairly warm. Our room had a view on York Minster and was a bit noisy due to the pub across the street. At 8 am sharp, the bells of the Minster woke us up, nice! We would certainly stay here again when in York.

    5
    « Convenient, friendly, fantastic »

    Brilliant location, right opposite the Minster, but not disturbed by bells. Fantastically friendly and helpful staff and a really good breakfast. Couldn't ask for more. (And now I need to add more text to clear a stupid arbitrary limit.)

    5
    « AVOID room 10 - Other than that, it is wonderful. »

    The location is incredible, the staff are absolutely superb, the food is wonderful, the decor is great. The only reason this review isn't a 5 (you will see that I changed it to 5) is because we were put in room 10 which is a noisy room due to it's location at the top of some stairs, with a fire door that woke us up every time it was opened/shut. It also has no view (that isn't really an issue!) and a noisy air con unit (not sure what it was?) outside that seemed to go into overdrive at 3am and woke us up for 10 minutes until it stopped. We didn't complain which is probably because we only realised that it wasn't great to sleep in when we were in bed. Other than that, we loved the hotel and will 100% be back next year but for longer. I changed the review to 5 because everything else was to such a high standard. It deserves it. Thank you

    5
    « Perfect York location »

    Ideally situated just a stones throw from the Minster (great view from our room), the Shambles and the historic quarter within York walls. Friendly and professional staff and very comfortable rooms. Valet parking service was very useful.

    5
    « A wonderful position to stay in if visiting York. »

    Excellent position across the road from York Minster and just a short walk from the centre of town. Car is parked by hotel staff and is charged by the day. Staff were all cheerful, helpful, knowledgeable and happy to help in any way they could.

    5
    « 40th Wedding Anniversary »

    My wife and myself booked this Hotel for 1 night to celebrate our anniversary. We were not disappointed the room we had just been renovated.The food was excellent and the staff were very friendly and welcoming. The porter Frank was very good showing the facilities in our room and moved our car to the Hotels car park. We will certainly recommend this Hotel to our family and friends.

  • 5
    « Great location!! »

    Literally with a view of the Minster from our window, very friendly staff, car park is away from the hotel but the car is parked and brought back - all worked well. Comfortable lounges for a late night bottle of wine.

    5
    « Very accommodating during a hard time »

    During June we were unfortunate enough to have a family emergency and had to travel to York. The entire staff at Dean Court Hotel couldn't have been more helpful and understanding. They couldn't do enough to help ensure we had enough rooms for all family members and made sure that we were well catered for. Couldn't fault the hotel at all and would definitely visit the hotel again if we were to visit York. Thanks again. Jeremy Thomas

    5
    « Fantastic Customer Service! »

    We ended up in England during the hottest weather in 40 years. The hotel is not air conditioned, which we knew when we booked. Not many of the old buildings have AC, which is totally understandable. However, they put us in a room on the top floor, which is basically the attic. The room faced west, and we could only open the window about two inches. There was a portable fan, but it was unbearably hot. I went to the desk and asked if we could change rooms. They told us that they had no other rooms that night, but as we were staying four nights, perhaps we could get another room the next day. They brought up an evaporative cooler, and that helped a bit. The next day, they said they would move us into a new room. We went out sight seeing, and when we came back, they had upgraded us to a BEAUTIFUL suite that had recently been redecorated. The York Minster was literally out side of our window! It was so lovely! This hotel has wonderful customer service! Thank you, Dean's Court, for treating us so well. We will definitley be back!

    4
    « Lovely Weekend »

    Visited York for a long weekend with my partner and stayed at the Dean Court Hotel, we chose this hotel because of it's close proximity to York City Centre. On arrival we handed over our car keys as we had booked the Valet parking, nice to be able to relax in the knowledge that the parking of the car was under control. We were shown to our room, and once in our room we were able to relax. The room was extremely comfortable with a very large bathroom and a great view of the Minster. As the hotel is directly opposite a Taxi rank, we did suffer from noise during the night after Pubs/Clubs kicked out. I understand this is something that the hotel are working with the local authorities about, but this is something that could have been mentioned. We purchased some ear plugs, which seemed to do the trick on the other nights. We had dinner in the restaurant on the first evening, a lovely meal with very attentive service. The breakfasts were generally very good, apart from Sunday. Everything seemed a bit chaotic and disjointed, we had to ask for our cooked order to be taken and once it arrived, certain elements were overcooked/hard as though they had been left under hot lights for a while. Overall, a wonderful stay in a very comfortable hotel, and would definitely stay there again.

    1
    « Poor treatment »

    If you see most of my reviews here I am mainly positive unless my experience is terrible. This one is horrendous. It should receive a zero. I have had a double room booked for months for 2 nights. I checked in yesterday for 2 nights. They actually had an extra room so I took it so my mom and I didn't have to share a room. We have been looking forward to a wonderful trip because she lost her mother last week before we left for vacation. Had a driver pick my mom and me up this morning for a lovely tour of Yorkshire. When we were dropped back off at the hotel, I asked about laundry that I had Sent out to be cleaned and was met by a manager saying my reservation was for one night and they had taken it upon themselves to pack our rooms. I travel for a living and for holiday and have never had this happen. The reservation is for 2 nights. My telephone numbers are on my luggage. I asked could they have not checked my reservation before packing my room? They had my credit card on file. How about charge me another night IF there is a problem. Call the touring company and check the reservation. Their response was "we thought you left and forgot your things". No!! Traveling to the U.K. From the US, I highly doubt I would forget 5 bags, a sleep apnea machine and gifts purchased. Not only did he only blame me and my touring company instead of trying to make everything right, he acted like an arrogant narcissistic. The night we checked in I asked the man at the front desk if they had laundry service. He said yes there would be pick up Monday and it would return Tuesday. I said that may be really close and he responded "oh yes you check out Tuesday" hmmmmm. Lies lies lies. I think they wanted to give my front facing room to someone else or could have charged someone else more money for the same room. I highly recommend to anyone NEVER STAY here unless you want to be without a room.

    4
    « In the centre of everything in York »

    Fantastic location, friendly staff and nice rooms. Air condition would have been an extra asset but as I have understood this is a listed building and making necessary alterations to the fasade is not allowed. We are planning to bring a bigger group of friends (16-18) back next June and that alone should prove how satisfied we were with our recent stay.

    5
    « excellent »

    stayed here with my partner overnight it is in a great location opposite the minister and the rooms are lovely and have everything that you need from shoe shines to hairdryers and are immaculate i would definately reccomend this hotel i will definately be back soon.

    5
    « special birthday weekend »

    We recently stayed with a group of friends.The service from all members of staff was excellent.We had booked a superior room ( no 61) which was very spacious and clean.It has a great view of the Minster and is above the side street but we had no problem with noise.The bed was very comfortable.We had breakfast which was very good and as there were 10 of us we were given a big table in a side room which was really lovely.

    5
    « Unparallelled Customer Service »

    We booked a wedding here at the beginning of June and attended with a large group of family and friends. We chose the hotel due to its wonderful location. We had orginally turned up on spec and were greeted by Steve Bailey who could not have been more helpful. He spent a great deal of time with us and left us with no doubt that we had to use this place as our venue. We were not disappointed! Steve continued to liaise with us to ensure that everything up to the big day was planned and ran smoothly. The room we had was fabulous, overlooking the Minster. We held the wedding breakfast during the afternoon in the restaurant. The food was pure quality and the service excellent. The customer service at this place is second to none. Every staff member we encountered went out of their way to make sure that we felt special and welcome.This also extended to paying attention to the youngsters within our party. I have never experienced such a personal touch at a hotel. I would not hesitate to recommend this place to anybody and would jump at the chance to visit again!

    5
    « Great Hotel »

    This will have been my 3rd stay at this hotel and it gets better. I go to York at least twice a year with my sister for an overnight stay for a sightseeing/retail therapy visit, this hotel is perfectly situated for both. The staff are very friendly, polite and professional. We ate in the restaurant on the evening, the menu is very good and also reasonable. The food is extremely good. The rooms are all spacious and very comfortable. The renovated rooms are lovely and just that bit nicer than the ones that haven't been done yet as you would expect but they are still nice. On the whole a very nice stay and I will stay again.

  • 5
    « Super »

    Travelled up to York for an overnight stay. Spotted this hotel on my walk into the centre of town. Liked the look of it, so went to reception to see if there was a vacancy for that night. Reception staff very friendly and helpful. I stayed in a smaller double room. Really lovely, tidy, clean, bathroom modern, excellent water pressure. Complimentary bottle of water, tea, coffee in the room. Bed very comfortable, slept soundly. Breakfast delicious, continental and hot items cooked to order. Great location too.

    5
    « Gerry C »

    Just returned from 7 amazing days days at Dean Court.Cannot complement the staff enough ..nothing was too much trouble and so appreciated the wonderful surprise they treated me to on my birthday.stayed in room 61 which had the most spectacular Minster view.A Special mention and huge thankyou to the "Dynamic Duo"..Bosco and Ronni who made the fabulous breakfasts even more special with their attentive friendly service and wonderful smiles..a great asset to the hotel and hope they are still doing their thing next time we visit...rebooked already...yes it was that good...so thanks once again for making our stay such a joy.Gerry C

    4
    « Lovely hotel »

    Visited here twice already this year.Excellent position and friendly staff.Valet parking is good.Have seen that some people think it is expensive I don't agree.Used to visit on train but that probably costs more and less convenient.Would like to have had a refurbished room.Visited 3 times last year and didn't manage it.Hoping for one when next visit later this year.

    5
    « Beautiful. »

    My partner and I booked this hotel for our first trip to York, mostly because of the fantastic reviews we'd already seen and the fact it was right in the middle of the town. We were immediately seen to by the reception staff who assured us that there was a valet service (admittedly expensive but worth it for one night's stay) to prevent us from getting a ticket, and that my partner's car would be parked in a secure car park with high security, gates etc. The man who had taken the car also enthusiastically showed us around the hotel and to our room, where he then came in and showed us each and every component with a smile on his face. The hotel itself is very old and a little worn, but feels as though you've taken a step back in time. The decor downstairs is more modern, but the room remained quaint and cozy, and was wonderful to sleep in. Being able to stay in such a fantastic hotel really made the trip so delightful for us, and we will definitely be returning in the future. All my praise and love to the staff, they're all excellent.

    5
    « Michelle's 50th birthday stay in York »

    The hotel has one of the best locations in York. We have stayed in York many times as it is our favourite place to visit, we thought this time we would try Dean Court Hotel, this was a very good choice.The staff from arrival to checking out were all very friendly and helpfull, even left a birthday card and sweets in our room on Michelle birthday. We chose to use their valet parking and found this very good. I've seen some reviews commenting on the price, "I've parked in a secure public car park several times, walked 1/2 a mile to the hotel I was staying in then the same hassle on check out". This was more expensive than £18.50 a night, so i think this is very reasonable. I asked for a nice room with a view of the Minster and was not disapointed, our room was spacious, very comfortable and very clean. We chose to eat out on both nights we stayed so cannot comment on the food in the restaurant in the evening, but the breakfast was very good. All in all this is a very good hotel with fantastic location, friendly helpfull staff, lovely breakfast, spotlessly clean room and I cannot think of any reson why we will not return. Thanks very much Dean Court Hotel for a very enjoyable stay.

    5
    « Lovely Hotel »

    This was our first visit to York - and as my husband has recently bought a new car the priority when booking our hotel was the car parking facilities!!! This hotel is lovely - the staff very attentive, professional and very friendly...............especially Frank. Frank took charge of parking - gave us an extensive tour of the hotel and our room - he was a refreshingly pleasant representative of the hotel. Our room was lovely - large and newly decorated with a superb view. The hotel location is perfect- just steps away from the beautiful Minster and minutes walk from the wonderful shops and restaurants- we are already planning our next visit to York and would not consider staying anywhere else.

    4
    « Bad room »

    We got room 31, it needs a lot of work. The safe is on the floor, you have to lay down to see it. The room was cramped with nice furniture. The shower was hard to operate, went from to hot, to burning. At 6 am, a turbine came on outside our window. Our door didn't shut properly, the maid left it open all day once. The restaurant was nice, and the front desk service was good. It's in a great location, I'm sure they'll fix this room, others must be better

    4
    « Outstanding attention »

    We stayed in one of the suits at Dean Court for our 35th wedding Anniversary. The welcome we got from all the staff was so friendly and helpful. Our room was beautiful, clean and with great amenities. The food was delicious. Nothing was any problem to any of the staff. In fact some went out of their way to make our stay brilliant. The staff parked our car and held our keys till we needed them. We found this a great arrangement as we had no worries over parking in a busy city. It was quite expensive though. The only down side was beyond the hotels control. There are homeless people in the park opposite and although they didn't bother anyone, they could be noisy at times during the night. This would definetly not put us off staying again.

    4
    « Cool building, amazing location, excellent service! »

    Dean Court is such a cool building and hotel with an amazing location, right in the heart of amazing attractions, shopping and eating. I traveled and stayed here for two nights with a friend and we were so excited to pull up and see that we were right next to York Minster. We were greeted like long lost friends and were escorted around the hotel and room by a lovely porter. At night it could be loud outside, but they provide fans in the rooms, so we just cut that on and it provided some white noise. While in York, don't just check out York Minster and the shopping- find the little hidden church called Holy Trinity- crazy charming.

    3
    « Bank holiday stay »

    This hotel is without doubt the best located in York and is reflected in its price. Admittedly my review is for the rooms we stayed in which were described as "cosy" when booking. The rooms were extremely small and consequently were very hot and uncomfortable ( fan in wardrobe) The bathroom fan in our room did not work, our friends room had no fan at all as well as no window. Certainly we had no glimpse of the Minster rather the large hotel extractor fan- very unattractive. The staff and breakfast were faultless and the service excellent.The room was very clean. However on top of the £430 for 2 people for 2 nights we then paid £36 to have the car parked for the weekend. To be fair I did glimpse one of the bigger rooms and it looked very comfortable so maybe just don't book the cosy one!

  • 5
    « Excellent location! »

    We only had one night in York, but we stayed in the best room in the hotel! We looked out onto Duncombe Place, literally right next door to York Minster! We were able to walk everywhere in town in one afternoon.

    5
    « Polished; superb location »

    Upgraded our room to a king, room 28. Direct view of the Minster, bells tolling, spacious, every detail perfect. Add truly outstanding customer service; we said we were hungry, so they got us a table in the dining room 30 minutes before opening! Valet parking, and possibly the best hotel location in York.

    5
    « Wonderful Break! »

    We spent two nights here & were not disappointed. We upgraded our accommodation to The Langley Room! Fabulous! Lovely view of York Minster from the two windows. Very large & comfortable corner room. We stayed on a Bed & Breakfast basis & the breakfasts were superb. All the staff were exceptional, very welcoming & polite. Thoroughly recommend this hotel

    5
    « Location, location »

    Thoroughly enjoyed our 3 day stay here. Highly recommend room 17 overlooking York Minster thru 2 large windows. Lovely sitting area. Bravo to the outstanding staff. High end toiletries and linens. Room and mini fridge always well stocked.

    5
    « Lovely place »

    We stayed here for my husbands 50th what a lovely hotel. They even brought him a box of chocolates up to the room when they knew it was his birthday. This is the perfect place to stay when visiting York right next to York minister. The staff are very friendly and helpful and the breakfast is fantastic.

    4
    « Another Enjoyable Stay »

    This was our second stay at this hotel and we enjoyed it just as much as the first time. The location is perfect. It is right across the street from York Minster and within walking distance to the city center and all the lovely shops and restaurants. The room was a comfortable size but a bit dated, and warm even with the windows open. (Some rooms are currently undergoing renovations that look very nice.) The staff were very friendly and accommodating. Prior to arriving, I had arranged a surprise delivery to the hotel for my husband's birthday, and they couldn't have been more helpful. Overall, we would stay again.

    4
    « Great situation »

    Situated right next to York Minster this hotel is well placed and we loved hearing the mellow church bells chiming out the hours throughout the day but stopped around 7 pm. Very friendly and helpful staff, even carrying our heavy cases up to our room which was comfortable and spacious. Relaxing restaurant but food was disappointing. Fillet steak was rubbery and fresh cut chips appeared to have been frozen. We had to leave early so didn't stay for breakfast.

    4
    « Fantastic location, amazing staff »

    Beautiful hotel in a prime location with excellent staff. The location is across from York Minster. The restaurant and some rooms look onto the Minster. We were impressed by the efficient and friendly staff. We stayed in a "cozy room" so the bed was a tad small. On amenities, no conditioner and the shampoo and soap are in large dispensing bottles but on a better note, there were good scenic writing cards and postcards, sewing kit and shoe shine. Parking is an added cost - valet parking off site. You will not need a car with this central location.

    5
    « Exceptional location, wonderful staff, room was excellent »

    The hotel is located across from York Minister and close to all areas of central York. We were greeted by very friendly staff who carried our luggage to our room. The room was large and clean with fast internet, and was quiet (it was an interior room). The breakfast on offer was exceptional, with very friendly staff. Checking in and checking out was quick and easy. I highly recommend this hotel and will be staying there again.

    2
    « Shody »

    Location is perfect but that is the only thing going for this hotel. The room they put us in was like a oven. Upon ringing for a room change in which it took fifteen minutes to get a answer from reception they put up in a slightly larger room with a useless air-conditioning unit. Not very good when your still sweating after getting a shower. The breakfast in the morning came half hour late and was a disgrace.i could have used the black pudding bacon and sausage as new soles for my shoes they were that hard. Un edible. Upon leaving in the morning we got no answer on the phone from reception as we needed our car from the valet service. We had to wait just under a hour for our car. Seriously unorganised and a big let down. There simply filling this place because of its location. I'd most definitely not recommend staying here unless you want to loose weight by sweating that much and getting stressed over the service. Best Western most certainly need to step there game up with this place

  • 5
    « Imelda May concert »

    Our stay at the Dean Court Hotel was excellent, the staff were very helpful and friendly. They arranged a member of staff to take my car into a safe location overnight for a fee which I didn't mind because it was safe. The rooms were lovely and had bath robes each and all the toiletries that you needed .There was a ironing board and steam iron if needed and even a umbrella for inclement weather. The breakfast was excellent too and the staff couldn't do enough for us. All in all a great stay, thankyou.

    1
    « Awful disrespectful staff and management ( Simon Murphy ) »

    Awful , rude , disrespectful staff and management!! Had issues with our bank card as its an American card and needs to be pre authorised for different countries which we did not think would be an issue but it was as for some reason the payment is taken via Poland. We were made to feel like thieves even though it turned out we were not actually in the wrong. The manager Simon Murphy actually came out to reception just to berate me in front of staff and hotel guests. Just check his replies to the bad reviews and you will get an idea of exactly how rude this man is. Also just a note on the side this is the fourth review I have written about this hotel because they keep getting deleted!! Whatever happened to freedom of speech? Trip advisor??

    5
    « Great start to vacation »

    Our room, #63, was newly remodeled and had a great view of the Minster! Staff was very helpful with quick checkin and carried our bags to our room. I am 6'3" and found the bed to be comfortable and long enough for me. We stayed three nights and did eat one of our evening meals in their restaurant which we thought was very gourmet. It was a little bit of a maze to get to our room, but not to unusual for a historic hotel in UK. Overall a great experience and would stay there again!

    2
    « Groupon Offer - Lunch for 2 for £25 = poor value »

    We only ate there NO Accommodation. Groupon deal of £25 for two course lunch was very disappointing. This was the second visit and this time the very limited food choices did do it for us. We did not have first course. For main course we chose: corn-fed chicken breast - white bean, smoked bacon and tomato. This was delivered on big plate with a rather small and dry chicken leg floating in a mess of baked beans (without the tomato sauce) some bacon bits and some green leaves. That was it - very poor quantity and poor food value. For dessert we chose: deconstructed raspberry and almond cheesecake - whipped vanilla mascarpone, crushed raspberries and frangipane crumble. Again delivered on a big plate with not much on it. Just a mess of little bits of things - very poor value. Might be cordon bleu but we both felt hungry after spending £25 on very little food. To insult us even further we where charged a further £14 for two soft drinks, two coffees and a bottle of still water. What a rip off. If you want a decent meal go somewhere else.

    4
    « "What is this - a bed for ants" »

    Positives: 1) Central location - cannot be beat 2) Staff were friendly and helpful 3) rooms were clean 4) In room facilities (inc tea and coffee) Negatives: 1) if you are over 5ft 6inch then be prepared that your feet will hang off the end of the bed 2) The noise level because our room (21) was right next to the lift.

    5
    « Great visit »

    We had a great short stay in York. Our room at the Deans Court was great, breakfast was included and tasty and we had afternoon tea which was delicious. All the staff was very accommodating. We will definitely stay here again on our next visit to York!

    5
    « Great location and staff! »

    This hotel is perfectly situated across the street from York Minster and a quick 10 minute walk from the train station. We arrived early and were able to check in. The staff was extremely friendly and made us feel right at home. The room was spacious, comfortable and quiet. Breakfast was delicious and again the staff was very helpful. I would definitely recommend this charming hotel.

    4
    « Lovely staff, cosy room, good breakfast. »

    I had to ring the hotel a couple of weeks before to make a couple of queries and Frederico was really helpful and explained everything to me. This was a good start. We were also advised that even before check in and check out, we could leave our bags with them to avoid lugging them around, which they carried through with on arrival. This was really convenient and helpful. Another good start. All the staff were incredibly helpful and attentive. They were always asking if everything was okay, helpful when answering queries etc. When we checked in, the concierge showed us to our room, which was a nice touch. People just usually direct you at the hotels I've been to. The room we booked was a cosy double. It really was quite cosy, but not cramped. There was a small wardrobe and an ironing board to use. Complimentary water in the mini-fridge was good too and a kettle for tea and coffee as well as complimentary biscuits. I was pleased with the bathroom as it was really spacious to say it was a cosy room. The shower was spurting a little when we used it and there was a small bit of limescale on the shower too and the windows (though only small) could have done with a really good clean. This could have been done by window cleaners, but they've just not come again since the last time they did it. This didn't particularly bother us. The views weren't anything to write home about, but views aren't something we look for in a room. I know some people are different. The views from the breakfast area were of the minster and stunning. The lounge, bar, breakfast area and reception are all open plan, which gives it a really nice open feel. We stopped in the bar for a couple of drinks before turning in, which was nice. The hotel also has a cafe and restaurant, which we didn't utilise, so can't give an opinion on. The only thing about the room is the kettle was placed on a chest of drawers and the plug socket was quite close to it, but the plug for the kettle didn't really reach it, so it had to hang off the side slightly. The bed had two pillows each, which were soft not firm, so I used both even though I usually only use one. The bed was also comfy. The walls are quite thin as we could hear bangs in the corridor. Breakfast was included in the price including hot breakfast, which was good and the breakfast staff were really friendly and helpful. We had one set of toast, the butter came spreadable (sometimes it's too firm) and three different jams. My husband had the full breakfast and I had the vegetarian options. Beans came separate in a cup, which is good for fussy eaters who don't like other stuff touching other items on their plate. Vegetarian bacon is a bit meh. I found out that they use the Cheatin' bacon, which is really smokey in flavour, which leaves a cloggy smokey flavour in the mouth, but it was bearable. The sausage was battered and was actually made up of different vegetables. It wasn't any vegetarian sausage I'd come across before, but it was okay. I would probably just go for a standard English breakfast next time without meat or mock meats. We would definitely stay here again. The staff were lovely, the breakfast good to set you up for the day and the room comfortable. I really appreciate their environmentally friendly ethos too (an example of this is the toilet flush, where you have to press in for as long as you want it to flush for).

    5
    « Fantastic stay »

    Booked this hotel for our 40th wedding anniversary. We had a credit o £60 for a evening meal and asked if we could redeem it for Sunday lunch and they agreed with no problem. The lunch was fantastic best Sunday lunch we have both ever had . Valley parking was a great just pull up and they park for you. Staff fantastic. Room and food fantastic will definitely stay again

    4
    « Great customer service »

    Visited on a Friday and staff were friendly and helpful. The hotel provides a private parking facility that is securely gated and the member of staff will drive your car away from outside the hotel, which is so hassle free. Parking is about £18 but this will cover you for the day you arrive and go. Hotel is perfectly located opposite west minster and is right by the shops, bars and other tourist attractions. Hotel is smart and tidy and it would have been given 5 if the room was a bit bigger. Would use again .

  • 5
    « Visiting York for two days »

    The Hotel has a great location, 10 minutes walk from the train station and 30 seconds from York Minster! Hotel staff were very pleasant, room was a nice size and breakfast was very good. No complaints from me and I would certainly recommend this Hotel.

    5
    « Perfectly positioned »

    We booked this hotel based on reviews we had read and we were not disappointed. We had room 63 a recently refurbished room (a cosy double) and it was lovely.All the staff were great they deserve 10/10 but 2 members of staff were brilliant. Frank the porter was a true gent helpfull friendly but professional in his work, nothing was too much trouble (extra milk ect) and Steve Bailey who I think was a duty Manager again professional in his manner but friendly and funny 2 nicer guys would be hard to meet in the same hotel. A bit of advice but by no means a critisism of the hotel if you stay in room 63 keep your window closed as the street noise seems to rise, when the window is closed there is no problem but I always like my window open. I would and probably will stay at this hotel again, you could never forget where it is just look for the Minster and it is opposite.

    4
    « Lovely hotel that exceeded my expectations »

    This was our fifth stay in York but our first stay in this hotel as it is usually fully booked, but luckily there was rooms available and also for a better price than I have been quoted on previous occasions, hotel is in a brilliant position and the staff were so helpful and attentive, nothing was too much trouble for them loved the feel of the hotel and the great location will recommend and hope to stay here again

    5
    « Fantastic customer service with a perfect Location »

    Stayed in this Hotel with my wife for Easter weekend. The location couldn't be better, its right in the heart of the city within walking distance of all the city centre shops, restaurants and attractions. The hotel was very clean and tidy and the staff were exceptionally friendly and helpful. The porter who met us at our car when we pulled up outside and showed us to our room after check in was extremely helpful and informative. The bar staff, Raluca was one name I remember, were all excellent and provided perfect friendly customer service.

    1
    « The worst customer service I have ever experienced »

    If I could rate this hotel a minus 5, I would. Awful service rude rude staff. We had an issue with our bank card being authorized as it turns out this is because there authorising system goes through Poland ( probably trying to be cheap) so as our payment did not go through we could not pay our bill we explained we had money in the bank and even provided a bank statement as proof of this. In the end I had to leave my passport with them so to prove that we will pay our bill. Every step of the way they have been ridiculously rude, uncooperative and demeaning towards to a point where the manager came out and berated us in front of hotel guests and staff alike. So be warned there card authorisation system does go Poland no matter how much they try to deny this we had it confirmed by the bank. So if you want to stay in this hotel ( I wouldn't recommend it) you will need to make sure that your card is authorized for polish transactions.

    5
    « Dean Court location is ideal for a visit to York »

    The friendly service, convenient location, comfortable accommodation, reasonable rates, and excellent food made this hotel a real highlight of my recent UK holiday. Travelling solo, I really appreciated the friendliness of all the staff. It was just like being at home, only with better cooking!! Thanks again to all at Dean Court Hotel.

    5
    « Kathrine »

    Here for a 2 night break hotel is within walking distance of most things central.The staff were fantastic nothing to much trouble for them so attentive and friendly.Thank you for making our stay relaxing.

    5
    « Back on track »

    We have been staying at the Dean Court semi regularly for 10 or more years. When we first stayed we were blown away by the whole experience - the greeting, the rooms, the amazing breakfast - it became the benchmark for all our other hotel stays. However we hadn't been in the past 18 months because it seemed that standards had slipped and that penny pinching had overtaken the sense of 'nothing is too much trouble for the guests'. The low point was an argument at reception over the parking rate which at the time varied depending on whether you had booked it in advance or not. This as a kind of final straw for me but Dean Court remained a hotel for which we had a lot of affection so when a last minute deal appeared on Hotels.com we decided to give it another chance. I am pleased to say it is much improved. The welcome was efficient, warm and sincere. We received a room upgrade and so had a refurbished room on the first floor. It was clean and tidy and very classy. The bed was King sized and very comfortable. Dean Court is always a warm hotel but we tuned off the radiator and kept the windows open a crack and so the temperature was easy to keep as we like it. This being a Bank Holiday and the hotel being in the city centre with a taxi rank opposite there is the expected noise from revelers outside - not something I mind but light sleepers should consider ear plugs if they are easily awoken. Breakfast was a reasonable £10 per head (wasn't included in our room deal and £10 is an offer price at the moment). I had a 'full English' on day 1 and Kedgeree in day 2 - both were excellent. Room service when we went out was to a very high standard - the room was immaculate when we returned. We had bar meals on the first evening - my Ploughman's didn't come with the advertised cheese or chicken but what did come was tasty and fresh. I didn't complain and there was more than adequate of the other advertised ingredients so I didn't feel short changed. The hotel's location is absolutely unbeatable and this mini break reminded us of why we loved it in the first place. It isn't a cheap stay but it is worth the extra and I feel it is back in the ascendancy. The proof of the pudding is that we will definitely be back again.

    3
    « Afternoon tea »

    Popped in for Afternoon tea. It was very quiet and we were the only ones in the room at the back. The lady serving us was very good. We ordered 2 afternoon teas. Took over 45 minutes for it to arrive which is surprising for some sandwiches and cakes. My bread was stale. Cakes rather slickly. So all in all not great. £15:50 each so rather expensive for not great food plus a long wait.

    5
    « Very nice hotel »

    My husband and I spent one night at this hotel (Room 28) and loved it. The location was superb, being right in front of the Minster, and the facilities at the hotel were excellent. The staff were extremely helpful and polite. Our breakfast was lovely, with an excellent choice of fruits, cereals and pastries and my husband enjoyed his cooked breakfast. I would definitely recommend this hotel to anyone looking for a central location in York and we will stay here again when we next visit.

  • 4
    « A Nice stay in York »

    Stayed only one night in York. The hotel was situated in the city centre next to the York Minster, so everything was walking distance and was quite handy. The room was not huge but it was adequate for two people. One thing about the room is, the bed was actually quite small, I was sharing the bed (Queen bed I believe?) with my friend and we found it difficult to sleep without touching each other. Okay after all we are very close friend it's just not very cozy for a non-couple to sleep on the same bed while you may disturb her when you move and vice versa. The bathroom amenities is basic, which the shampoo and shower gel is the same kind. For me I couldn't accept it so I bought my own shampoo and conditioner myself in boots.

    3
    « Great location to see York's sites »

    This hotel is in a truly great location literally a few steps away from the Minster - definitely no better place to be if you want to be in the centre of York. You could walk from the station if you didn't have much luggage but if you have more than a small bag or backpack, it's easy to find a taxi and we'd advise to do that as our taxi driver was a great character. Our room was very small and compact, but fine for a short stay. The bathroom had a very deep bath that you need to be able to climb into to have a shower. The bed was comfy but small. Very close walk to the Shambles and the Wall, so again a great location. Breakfast was ok without being amazing - we found service in the breakfast room was a bit abrupt.

    4
    « 50th birthday bash »

    Spent one night here to celebrate husbands 50th birthday. Was met by friendly receptionist who took us up to our room. Very small lift so I took the stairs to the first floor. Room was nice a little tired looking. Hotel situated in the heart of York with beautiful views of the Minster. The breakfast display is the best I have seen, full marks for breakfast. I noticed that they are shortly updating some of the rooms and have a display board of the changes in reception. About 15 minute slow walk to the train station. Stag nights tend to congregate near the taxi rank further down the road. In all a very nice hotels stay.

    5
    « House hunting trip »

    We stayed at this special hotel to give moral support to our grandchildren,who are house hunting in York. We booked for four nights,and throughout our stay the staff were unfailingly helpful,and so thoughtful. The breakfast served at Dean .Court is delicious,cooked to order,no buffet style luke- warm food,but cooked to order on really hot plates.,worth the four hour drive alone. Our room had recently been refurbished and was warm and comfortable,with a wonderful view of the Minster. I really look forward to our next visit !

    4
    « Great location, comfortable and clean »

    The location of the hotel is great, it's not too far from the train station. Most attractions are also within walking distance. The staff I experienced at the hotel are very friendly and helpful with advice for tourist attractions nearby. The room was clean, especially the bathroom, with a good pressure shower. The room decor is a bit date as stated by other reviewers, and could have a better maintenance. Overall it was a lovely 1 night stay!

    4
    « Xmas shopping »

    A very good stay at a comfortable hotel. Position is next to Minster, central to everything. Stayed in a 'cosy' double nr. 31, plenty big enough with large ensuite. Good breakfast, good choice. Paid extra for car parking, worth it if you have ever visited York. Will stay again for sure

    5
    « Graduation stay »

    Incredibly convenient for daughters graduation in the Minster. Excellent service, lovely rooms - although very warm even with the heating turned off. We ate in the restaurant - the food was fab - it was virtually empty which was a shame for the hotel but great for us. Location couldn't be better. Valet parking service. Would definitely recommend this hotel and will be back.

    4
    « Great Hotel »

    Business trip and I would certainly return for leisure. Ten minutes walk in a straight line from the train station right by the Cathedral- fantastic location next to the city. Staff warm and friendly. Room compact (small double), very clean, shower over bath and tea and coffee making facilities. Table at breakfast overlooked the Cathedral. Good choice from the buffet plus cooked available. I hope to return.

    4
    « Great location »

    Not the first time we have stayed at the Dean Court and hopefully not the last The hotel is expensive when compared to other hotels in the area, however look our for special rates Ideally located with excellent food, and the staff are very helpful We also made use of the car parking service £18.50 which is pricey but it takes away the hassle of trying to find a suitable car park

    5
    « First Class Car Parking arrangement in an almost, impossible city. »

    Apart from it being, perhaps, the most conveniently situated hotel in York, yards from the Minster, it's amenities are A1. Very clean and with a splendid breakfast. the staff were not to be faulted. A happy experience!

  • 5
    « York and Dales »

    This hotel is simply excellent in many ways. The location is perfect - right across the street from the beautiful York Minster Cathedral. The staff is extremely helpful and always interested in making your stay wonderful. The breakfasts are delicious. The city is great to walk and shop. It's one of our favorite cities in England. If you will be visiting York, be sure to stay here.

    4
    « Graduation Stay.. »

    We booked here close to the Minster primarily for our son's graduation,but it was also our Anniversary so we decided to push the boat out and treat ourselves to a stay in one of the best suites with a view of the Minster. Check in was busy but efficient, our son was allocated his double room and we were shown to ours.The room was lovely, but my husband was pretty certain it wasn't what we'd booked and paid for so he went to reception to query this. Indeed he was correct-we were in a deluxe double, and as the Hotel was full to capacity we could not have the Suite. Now we are reasonable people and accept errors can occur from time to time-it's how the error is dealt with that matters. We were disappointed to be sure but credit where it was due, the duty Manager Steve admitted responsibility straight away, apologised and put a plan in place to ensure we were reimbursed financially without hesitation. He really wanted us to feel we mattered as guests and he did that for us. This is a lovely Hotel the bed was supremely comfy and the room warm and clean. Breakfast was piping hot and tasty and the furnishing and décor very tasteful. Lunch in the little Bistro area was also really nice and well presented too. I would not hesitate to return here and hopefully it would be a 5 star review next time- for the right room!! Good leadership makes for a smoothly run ship and I think Steve has that sorted!

    5
    « Super stay »

    Stayed here for 3 nights last week. Only 10 mins walk from train station . Situated right next to the beautiful Minster. This must be the best location in York. Room very good size . Bathroom lovely with actual bath ( not all do these days ) which I love after a day walking . Breakfast is served with buffet choice of cereal and juices and made to order hot food . Eggs benedict are my favourite. All staff very friendly and helpful with special mention to Simon the manager and Steve . We will definitely be returning to this hotel . Super stay

    5
    « Best Western, Best Hotel!! »

    Stayed here for one night when seeing Jools Holland at the Barbican. We could not fault the hotel at all. Excellent service from polite, friendly staff. The hotel is in a prime location for everything York has to offer and considering this it was not overpriced. We will definitely stay here again.

    4
    « Amazing location and great front desk staff! »

    This BW looks so good from the outside and has such a great location, you can hopefully overlook the extremely tired furnishings. The bathrooms are pretty updated, though. We were able to check in early and liked our tour of the city, courtesy of touryork.com.

    5
    « Weekend in York »

    We (2 adults & 2 children) stayed from Friday the 21st to Sunday the 23rd and it was excellent we all enjoyed the stay, we had a good room with a view of the Minster, the staff were all helpful and friendly, we will definitely stay again.

    4
    « Fabulous weekend. »

    Our room at the Best Western was in the perfect location for a weekend in York. The view was amazing and the sound of the bells in the morning was something very special. We stayed in a suite, which was comfortable with an excellent bathroom and lots of nice little extras including a box of fudge! As others have said it can get a bit noisy on a weekend night, but I didn't think it was too bad. Breakfast was really good, however, service first morning was excellent with second morning very poor. Saving grace second morning was sitting in the best spot in the restaurant looking out at the minster. We would definitely go back to this hotel to visit York again, and would happily recommend it to anyone.

    5
    « Lovely hotel. »

    I booked this hotel for a night away with my daughter and was pleasantly surprised by it. It's an easy walk from the train station and I was thrilled to discover how close it was to The Minster. We stayed in room 40 which was a twin room, it was decorated really nicely and although I would've preferred a larger bed, I can't say I slept badly as they were very comfy for single beds. The breakfast was nice, cereals, yoghurts and pastries etc for you to help yourselves to and then you could order hot food which was freshly prepared and tasted very good. The reception staff were very friendly and helpful and gave us tickets to the Minster which another guest had donated. I wouldn't describe this hotel as high end or luxury but if I visit York again I would definitely stay here as both my daughter and I really liked it.

    5
    « Excellent place »

    We stayed here for 3 nights and were pleased with the pleasant hotel, very clean, and its location. We were able to walk everywhere we wanted to go. The staff at reception was charming and helpful. Breakfast was good and plentiful, it really set you up for the day.

    5
    « Great hotel in the centre of York »

    It was quite a special weekend for us and we wanted to be in the centre of York. From the moment we arrived, the staff looked after us helping to unpack the car and then taking it away. We knew we had a small room but it was comfy, clean and absolutely fine. It's perfectly located in the centre and lovely to hear the bells from the Minster

  • 5
    « Fantastic hotel »

    Excellent hotel in a perfect location, staff went the extra mile at every opportunity, lovely clean hotel with modern rooms, even got a complimentary bottle of champagne on arrival without asking! Cannot fault the place in any way

    5
    « Minster bells serenade »

    The building that houses the Best Western Dean Court Hotel was built in 1865 to house the clergy of the York Minster which is just across the street. Skillful remodeling has created a comfortable, convenient hotel in what has to be the best location in York. The bells of the Minster ring out as one takes a short walk the The Shambles or only a bit longer one to the Railroad Museum. Excellent restaurants are close by and the hotel's own restaurant is quite good. Staff are excellent, willing to help in any way they can.

    4
    « In All Very Nice »

    stayed there for 2 nights and got to say it was great the staff were brilliant couldnot ask for more. The breakfast was amazing with the restaurant staff faultless Location for me was fautless the room how ever was quite small, had a fair bit of dust on the lights and bed side cabinet and the bathroom shower area was in need of a bit of love and also the window in bathroom was very ropey. also my room was above or alongside a air con compressor i think and a constant drone did get quite annoying but all in all would go again

    5
    « Central and Extremely Friendly Staff »

    We stayed in the Dean Court Hotel for a wedding in Yorkminster so location was perfect. Our room was decent and surprisingly roomy for an old building. Staff were extremely friendly and always willing to assist.

    4
    « Excellent hotel right opposite the Minster »

    We stayed here for 1 night for a wedding at the Minster. The staff were very friendly, showed us round the hotel and explained everything in our room. The room was clean, fresh modern decor and overlooked the road and Minster. The bar and restaurant were lovely as were the staff. I left my scarf behind when we checked out and they have offered to post it to me which I thought was very very kind. We have already said that we would return when we visit York again in the future. A really lovely hotel right in the middle of York and very close- 10 mins- walk to the main station.

    4
    « Afternoon tea with friends »

    We had afternoon tea, it was very nice. Staff very nice,couldn't do enough for you. Would definitely go again ? Sorry, but feel I have said all I need too, on other places excellent is ample. Your loss if not enough.

    5
    « Fantastic location! »

    You couldn't get a better location in York, right next to the Minster, even without that this hotel would score highly. The staff throughout the hotel are unfailingly friendly and helpful, nothing was too much trouble. I booked a 'compact double' room but got upgraded to a standard double, this was nicely decorated with all the amenities you expect: lovely bathroom, tea, coffee, fridge with water, bath robe, choice of pillow etc. Although it was at the back of the hotel, this didn't bother me as I only staying one night and was out and about shopping and exploring York. I had dinner in the restaurant and the food was excellent, I can highly recommend the white chocolate mousse, I was also given a couple of canapes to taste (a nice touch). Breakfast was equally as good, cereals, fresh fruit, full english - check out the website for the full menu there is too much to list here! They also put a note with the weather forecast for the day on your table so you know if you need an umbrella - which the hotel provides. It is these little extra touches which make this hotel special, I am only sorry I didn't stay longer - next time I will. It is within walking distance of the station and the centre of York with everything it has to offer is on your doorstep, what more could you ask. The hotel will store your luggage if your room isn't ready and take it to your room, check out time is 11am but again they stored my luggage until the afternoon.

    4
    « Short visit to York »

    We planned to spend a week in Yorkshire and then a week in London. This hotel has a lovely staff, and we had a very nice room. the hotel is in a great location, right across the street from the Minster. There's a lot to see in York and if I'm able to return I'll definitely stay here again

    5
    « Our Wedding »

    We stayed at The Dean Court for 2 nights with all our immediate family for our Wedding in Sept. From the point of enquiry for group bookings right through to checking out the staff could not have been more helpful. We booked a large table in the restaurant for our wedding breakfast, the food was fantastic and the service second to none. We had our two small children with us the whole time and the staff treated them like family. Beautiful rooms with great views, comfortable beds and the breakfast was lovely too. Couldn't recommend this place more, we'll definitely be staying here again and again.

    4
    « A wonderful stay »

    Throughly enjoyed our stay. Hotel couldn't have been better positioned for exploring York. Our room had a fantastic view of the minster. The staff were all very helpful and in addition the car parking service reduced any stress we may have had on our arrival. The room was clean and our bed was comfortable. Breakfast was excellent and our table again overlooked the minster so we sat and watched the world go by. Thank you for a lovely stay.

  • 5
    « Amazing darling !! »

    We have just returned from a memorable, unforgettable weekend at The Deans court hotel and I'm sure most of the wonderful staff there will remember us five sisters too!! From the moment we arrived, we were made very welcome and special, nothing was too much trouble. As everyone has pointed out, the Hotel faces York minster and is within easy reach of the city centre and the train station. The breakfast was a banquet, with something to suit everyone's taste. One of the highlights of our stay was when we mentioned that we were there for our sisters 60th birthday whilst having breakfast, Ronny, a delightful member of the restaurant staff, served her poached eggs with a candle in a a piece of toast with a smiley face, after that, the rest of the staff turned our breakfast into a party (we loved it, thank you) we apologise for not remembering all of your names to mention you personally. I'm afraid we'll be coming back, because we loved our stay with you.

    5
    « Fabulous hotel »

    This has to be one of the best hotels we have stayed at in this country. We cannot fault it at all. The room we had was huge with a large en suite. It was suitable for a disabled person as there was a wet room incorporated into the bathroom. The water was always piping hot. The service however, was what made our stay outstanding. The staff were fabulous...especially at breakfast. The waiters were so pleasantly attentive and happy. Food was great. The position is perfect as it sits outside the Minster. The bells and street noise may prove intrusive to some, but I cannot say it bothered me. Would definitely book again as we will definitely be coming back to York...what a fab time we have had here!

    4
    « Good Hotel in A Great Location »

    Whilst the Dean Court Hotel's location is a major factor in its favour, that is not to say that it has other attractions that make it good accommodation in the centre of York. Others have spoken about its proximity to the Minster and York's transport, shops, attractions and restaurants, but this is also a nice, comfortable small hotel with quite adequate facilities. Granted, the rooms are very small, but nonetheless they are well equipped and provide comfortable accommodation. The restaurant has a good menu and the quality of the evening meal was of a reasonably high standard. I found the staff to be very friendly, efficient and helpful. In summary, this is a hotel where you can comfortably spend a couple of nights whilst you explore the beauties of York.

    5
    « A beauty in a beautiful place »

    This is a lovely hotel. It is right opposite York Minster and the buildings are historic. The room I had looked out on to the west door of the Minster and it was a joy to look out at any time of day or night.The facilities and service are first rate. The room was huge, it had a super bathroom and I was extremely comfortable. I used room-service quite a lot for meals and it was really good. I would recommend the Dean Court without reserve to anyone.

    4
    « Basic 4 star accommodation. »

    Our recent 4 night stay in B.W + Dean's Court was satisfactory. The pro's were; a wonderful position almost opposite the Minster, and close to all attractions. Friendly, accommodating staff that solved every issue with a smile. Large rooms compared to other places in the Uk. Now for the cons. The rooms were quiet outdated, with basic amenities available. The furniture had had its day. Chair had a sunken seat and could feel springs at some spots on the bed. With an upgrade of furniture and decor, this place would be a gem.

    5
    « Little gem in the heart of the city »

    very friendly welcome from all staff. Hotel only 10 mins walk from train station and very central, overlooking York minster. Room small but had everything we needed. Lovely bathroom, with nice bath to soak in after walking around the city. Everything was scrupulously clean. Ate in restaurant, and food was fantastic. Again all the staff were very welcoming and helpful. will definitely come here again.

    5
    « Unquestionably the Best Hotel in York »

    Undoubtedly, some may quibble with such a comparison-generating title as above, but I can safely say that I cannot imagine finding a more comfortable, convenient, luxurious, or reasonably-priced hotel in York. The room was, admittedly, a bit small - but I chalked this up to being an American in England. That is the only negative thing that can be said. The furnishings were comfortable and stylish for the theme - soft colors and old-world stylings. The hotel is located thirty seconds walk from York Minster, and the grand cathedral dominates every view from the hotel. Despite being on a main street, the room was quiet, save for the singing of a street busker who had an angelic voice. The bed and bedding were very comfortable and, a wonder for the chronically overheated like myself, the room came with a fan. The bathroom was large (again, not to American standards, but large by British ones), and modern. Finally, the real highlight: the price was well below average for the part of town it was located in. I can safely say that the next time I'm in York - whether in two years' or twenty - the Dean's Court will be my hotel of choice.

    4
    « Nearly 5 star all around »

    The location of the hotel is excellent as others have mentioned. It is right beside York Minster and the city centre. The staff are very friendly and helpful, with special mention to the man from Northern Ireland, who showed us to our room and was super friendly each time we saw him. The room itself was great for a 4 star hotel, with TV, fridge and a very comfortable bed. We only stayed one night and I must say the breafast would be very hard to beat The only minor flaw was that I emailed the hotel saying it was my partners birthday. I mentioned that I would pay for a surprise. This was all last minute and in-hindsight I should have phoned. There was no acknowledgement and this was disappointing. Overall a great stay, would definitely recommend.

    5
    « A lovely night in York »

    We had a deluxe Minster facing room that was spacious and beautiful, including the bathroom that was filled with vintage details. They have a lift that is a nice touch. the hotel restaurant has exceptional food and we had a lovely dinner at a corner table that overlooked the Minster and its plaza. Its close to lots of shops and the shambles so if you want to get around after dropping off your car for the very efficient valet there are plenty of options. It is a bit pricey but if you're looking for a special night or a well located place to explore York it is the place to be! P.S. if you can afford it spring for the enhancement package and get the box of chocolates. some of the best chocolates we've ever tasted!

    4
    « Location Location Location »

    Our hotel room faced the York Minster. I don't think there could have been a better view. When we left in the morning to go wandering about, everything was so close to our location that we couldn't get lost if we tried. Around the corner and a short walk to walk the walls. Around the other corner and straight on through with a slight turn and we were at the Shambles. A little bit more of a walk and we were at the Yorkshire Museum.

  • 5
    « a good stay »

    we were pleased to stay there - so central and welcoming. we liked the decor and breakfast good too. easy to walk to most of the places we wanted to visit! york is an interesting place, getting more yuppified tho.

    4
    « Great Hotel and staff »

    Stayed here with my husband for 2 nights. The hotel itself is fairly standard, but the rooms are nice, clean and not too small - the only downside to the room was the shower, which was nice and hot and powerful but was let down by a shower head that wouldn't point anywhere other than the wall! We had a room on the corner, with views of the Abbey - which was great. Yes the room was noisy at night, but you are in the middle of a busy city centre - the location is perfect to get everywhere you want, so a little room noise isn't a big problem. The staff were all so very friendly and nice - the real selling point of this hotel, along with the breakfast - it was beautiful, with plenty of good choices. Not the cheapest hotel, but again you are paying city rates!

    5
    « Best Hotel ... Ever »

    My husband and I stayed at this hotel for one night last week (27 September) along with another couple. This was not our first stay at this hotel and again we were not disappointed. The trip to York was to celebrate our Pearl wedding anniversary. We arrived at the hotel at 10.45 and were immediately shown to our rooms. We had the Wolsey Room with a fantastic view of the Minster. We also had in our room an anniversary card and box of fudge from all the hotel staff. We didn't dine that evening at the hotel but breakfast the next morning was lovely. The hotel even looked after our bags for us on checking out until we were ready to catch our train later that evening. All of the hotel staff we met during our stay were extremely helpful and nothing was too much trouble. I am certainly looking forward to my next stay at the hotel in July next year.

    5
    « Fantastic location »

    Hotel is a 10 minute walk from York station and is located directly opposite the Minster. Staff were very welcoming in our arrival, we were a couple of hours early but are room was ready. We were shown to our room by Fredrico, he was very friendly and helped us with our luggage,he asked us how long we were staying and we explained that we were in York for our Anniversary. After settling in we walked into town which didn't take too long due to the fantastic location of the hotel, on our return there was a box of fudge and an Anniversary card from the staff, left on our bed, lovely touch. We only had breakfast in the hotel one morning but it was great, buffet style with a cooked breakfast, all the restaurant staff were lovely especially a guy called Ronny who always had a smile. Our room was cleaned daily and the tea and coffee tray replenished.

    4
    « Great location, but you will wake up with the sound of bells »

    Dean Court is a great wee hotel for an overnight stay. But don't forget, your right next to the Minister, so them bells will wake you up at 8am :) Very clean and the staff were lovely. The room was tight but ok for a night. The room was very warm and there was no way to turn the temperature down or open a window. Its worth getting up early for breakfast and getting the table overlooking the Minister, very picturesque. If your vegetarian, don't order the veggie sausage or bacon, its like cardboard. I had the regular breakfast and it was delicious. Overall a great stay and I would highly recommend for a weekend stay. 7/10

    4
    « Can't get more central than this! »

    This was a flying visit to York, one night two days My wife and I were made welcome by the staff who were all, without exception, most pleasant and helpful. We were given a room with a view of the Minster which is directly opposite and the beds (twins) furnishings and bathroom were first class. Breakfast was of the self-service style for cereals etc and waitress service for the main course. It was of good quality. We would recommend the hotel and would be pleased to re-visit. The only downside (which is no fault of the hotel's) was noise from passers by from 11pm onwards. (A Monday night). I was awoken several times by disorderly persons shouting and sometimes screaming. We never saw a policeman during our two day stay and York police should get a grip and not allow people to roam the streets at night breaching the Peace.

    5
    « Great Location! »

    You are literally across from the York Minster, The Shambles (shopping/eating district), and walking distance to the many museums, gardens, and historic sites. The staff went out of their way to help with luggage and make us comfortable in our room. Our room had a perfect view of the Minster. The room was large and comfortable with a small walk in closet, refrigerator, fans, and desk/vanity. Our breakfast included fresh fruits, juices, pastries, cereal, yogurt, granola, dried fruit. Then you order your full breakfast with a variety of hearty options.

    5
    « Awesome experience »

    I checked into Lamp and Lion Inn initially and had to check out due to really moldy bathroom and loud noise from people drunk in their pub down stairs and noise of shattered bottle in the middle of the night. On top of that, the window kept making noise the whole night. I couldn't tolerate any of that for around £232 for 2 nights. So I checked out immediately and did a last minute reservation in this best western hotel which was about the same price as Lamp & Lion Inn. This best western is really nice. Had a really good experience right from the moment I got to their front door. When I got to this hotel with couple of heavy bags, the person at the lobby came running to help me with the bags. That was a really good gesture. The staff in the lobby are really courteous, helpful & quick. I travel quite often and have stayed at various best western hotels in different countries. But this one is by far the best staff and room based on my experience. Really decent place to stay in and was treated really well. The gentlemen that gave me my hotel keys walked us to our room and showed our way. He was really kind and asked us about our day at York, etc. I really recommend this hotel. I normally don't write reviews, but I thought I should for this place as my experience was really good. Hotel is right next to the York minster (very centrally located). Room was spotless. Bathroom was very clean. There was water in fridge, biscuits, kettle for coffee/tea, hair dryer, iron, tv, fan, etc. Thumbs up to the staff of this Best western plus deal court hotel. Keep up the good work!!!

    4
    « Stayed after the Hull marathon. »

    We stayed with two friends after we traveled from Hull after the marathon. Our friends who payed the same price for their room got a spacious room with views of the minster, we got a room you could not put a suitcase down before tripping up over it it wasn't acceptable so we called reception and they moved us to a superb room with a view of the minster and room to breath. The beds were very comfortable and the reception staff excellent. We came down for breakfast and was seated by a man who to say the least was a bit rude, something what lost this hotel maximum rating. Why ?. Because we asked if we could sit near the window !. Nothing wrong with that would you say when there was plenty of room near the window, so from there on his frostiness made our breakfast unpleasant, its such a shame .

    4
    « location location location »

    Superb setting and very comfortable hiotel. Beware the small doubles, they are REALLY small and won't fit 2 single beds. staff were very understanding and helpful with upgrade.Quite pricey but yopu pay for the setting and the comfort level was high (once we got a bigger bed!)

  • 5
    « Another wonderful visit to the Dean Court »

    Stayed here previously in a cosy room, so thought we would upgrade this time. had a lovely room overlooking the Minster, was not disappointed, Lots of space lovely en-suite, comfy bed , lots of little touches make it just right. Breakfast tasty and served quickly. Staff so friendly and helpful, Valet parking a treat a so no parking worries.

    5
    « Lovely Hotel »

    Excellently placed next to the Minster this is a lovely hotel with very friendly and attentive staff. The room was comfortable, clean and large overlooking the road, which can be noisy at night so best to shut the windows and use the fan provided in the room if it gets warm! The bed was extremely comfortable resulting in an excellent night's sleep. Although I didn't eat in the restaurant the bar area was comfortable and relaxing. I will certainly come back.

    5
    « Incredible location! »

    This hotel is right across the street from York Minster. The bells are wonderful to hear! The hotel is small and charming and the staff is very helpful. Had breakfast in bed ,brought on time and accompanied by the bells and organ as it is Sunday. Talk about getting 'a sense of place'!

    4
    « Restaurant visit Impressive menu, not so impressive cuisine »

    This well reviewed and well situated town centre Hotel has a restaurant with an impressively written menu, was it a rival to the fine dining at the Grand Hotel across the river? we tried the restaurant one quiet midweek night. The staff were welcoming and efficient, there were quite a few diners in the restaurant, all over 65. Strangely loudspeakers serenaded us with rather loud jazz related music with an insistent loud beat, more suitable for 20 year olds and not exactly relaxing. Most of the better restaurants across the town offer dishes basses on the same small range of local ingredients (fHaddock, lamb, salt cured beef) and this makes it easy to compare their offerings and the prowess of the chef. The meal was quite decent, but not anything like as subtle as the menu suggested, the accompanying bread rolls seemed to have been thawed out and imperfectly cooked, the were not really cooked i the centre and had probably been bought in from some industrial baker. Desserts were fair but it was not possible to detect the sorrel (used in several restaurants locally) which in this restaurant is used in the gelato and the lemon gelato was disappointing. Service was friendly and attentive and if the menu was overpriced, the situation of the restaurant and the quality of the staff make it worth trying.

    5
    « Lovely hotel and staff »

    When we arrived we was greeted by a lovely blonde lady think her name was Amy she was lovely and nothing was to much trouble. She took us up to the room and made us aware if we needed anything to let them know. The room was lovely and spacious with great tea and coffee making facilities. It is about a 5 minute walk into the town and was the perfect location. We didn't eat at the hotel but pubs and restaurants near by were amazing great food at great prices. Will defiantly be returning soon

    4
    « Overnight stay in York »

    We stayed at the Dean Court on our way back from a holiday in Whitby. The room was small but very attractive and well appointed. We ate in the restaurant and enjoyed a good meal - shallot tarte Tatin followed by fillet steak and peppercorn sauce then ginger ice cream. All very good. Great views of the Minster and very convenient for shopping. We'll be back next year.

    3
    « great location »

    Would have given it a 3.5 stars but there's no such thing. The hotel is across from the York Minster and about a 10 - 15 min walk to the train station. The staff was friendly and helpful. The room we stayed on the 3rd floor had no elevator access. Our room being opposite a pub, it was quite noisy early in the morning with people rolling metal beer canisters. Wifi was good. Not a fan of the separate hot and cold faucets on the sink, like to be able to control water temperature.

    5
    « Great hotel ! »

    Stayed for one night this weekend in a deluxe double. Ideal central location, friendly helpful staff, view of the Minster from our room was fab. Will definitely return and have already recommended to friends and family!

    5
    « Great customer service »

    When we arrived at this hotel there was no record of our reservation due to a third party booking error. However, the young lady at the desk was brilliant (I wish I had got her name). She agreed to match the price we had been quoted, took our bag and sent us off to have a lovely day, assuring us it would all be sorted. On our return, we had been allocated a lovely room. Every member of staff we met was courteous and helpful. The car parking facility for £18.50 is well worth using and is very efficiently run. The location is superb right next to the Minster. Breakfast is to a high standard. Well done Dean Court - we will return.

    5
    « Wedding Breakfast & Weekend Stay »

    The Dean Court staff could not have done any more for us during our wedding weekend if they tried. The food was incredible, the staff a true credit and so helpful. They took the time to make us feel so welcome.

  • 5
    « Wonderful Stay in the Heart of York »

    This hotel is a short walk from the rail station and is located right next to York Minster. The staff is very friendly and welcoming. The breakfast in the hotel restaurant was outstanding; however, it is an optional add on to the room rate. The room's decor and functional design made our experience enjoyable. Highly recommend! Wished we could have stayed longer!

    5
    « Weekend break »

    Fabulous hotel. Great location right just a short walk from train station. Hotel is right beside York Monster and short walk to the shambles market. We stayed in one of the smaller rooms, they are comfortable and clean. Good selection for breakfast. Staff friendly and would stay again

    5
    « Quite a find, in amongst a myriad of other restaurants »

    This Best Western appears to be one of the better ones, although we weren't staying and can't comment on the rooms. The lobby and bar area all felt suitably upmarket, and the frontage and its position, right in front of York Minster, give it an upmarket feel. But the real find for us was the restaurant. We partook of the Early Bird Menu and ate at 6.15pm, suiting us after a day walking around the delights of York. And the food, it's presentation and its service were all excellent. Such a shame for the new chef of just six weeks ( he apparently used to chef for the city's Grand Hotel nearby) that the restaurant was deserted, and this on a Friday evening. This chef certainly knows what he's doing! And certainly the early evening prices are fantastic value for money. Such a shame that others haven't yet found this great food, in a lovely place, at good prices and delivered with such good service. Just our kind of place!

    5
    « Perfect location and super service »

    My husband and I stayed at the wonderful Dean Court Hotel for six nights in late August. I had booked the hotel earlier this year (March) as we needed an accessible room with a wheel in shower (which also ended up having a fold down from the wall seat). The bathroom also did have a bathtub which was good for a nice soak after being tourist all day. From my first contact to the hotel in March til the end of our wonderful stay in August, everything was 100 % perfect. Greetings from the front desk helpers, breakfast servers smiles and friendliness, the large room (# 20) and clean, clean, clean room service all made our stay very enjoyable. Yes, room #20 is on the front of the hotel where on Friday and Saturday nights there is some taxi traffic but having the lovely park across the street to view and also being able to open the windows and have a nice breeze come in the windows makes up for the very very little noise we heard. We did borrow a fan to use (the hotel only has a/c on the ground floor) and on one afternoon we did use one of the two portable air conditioning machines the hotel has to loan you. We had very warm sunny days and cool nights so perfect weather. The hotel is very wheelchair friendly and someone was always available to assist us when needed. Greatly appreciated. For our location needs (to visit the Minster and old town) and our room needs, the hotel could not have been better. Thank you everyone for making our vacation so nice.

    3
    « Tiny rooms »

    The hotel itself is in a fantastic position right near The Minster. The staff were friendly and helpful but our double room was disappointing. The room was by far the smallest we encountered in 3 weeks of travelling and worse still was very stuffy on a day that was really only warm not hot.

    5
    « Birthday celebration »

    Stayed 2 nights at the deanscourt hotel...all I can say is FANTASTIC...the staff,the location,we had a lovely room with a huge bathroom over looking the minister.We had breakfast both mornings which was delicious...staff were attentive and the choice was impressive...would definitely stay there again!

    5
    « central and comfortable stay »

    The Dean Court is centrally located in the city of York - across from the cathedral and walking distance to some spectacular sites. Upon arrival the staff are very welcoming and professional. The breakfast in the mornings were excellent with terrific service.

    5
    « Centre of York at its finest »

    Lovely hotel to stay in closest hotel to the York Minster that I know of anyway, Great foods although very posh kind of food so if you want a burger and chips your not getting it from the hotel that's for sure. Amazing scenery outside of the hotel and very nice looking place inside also the butler we had was very welcoming and warming... Quite a dear place too stay but worth it.

    5
    « Just the Job »

    Stayed at Dean Court for Sat & Sun night at the beginning of Sept. Staff extremely welcoming and very helpful from arrival to departure. Good choice of Breakfast options and very tasty. The location of the hotel is simply fantastic. Some reviews complain about noise outside the hotel late at night and into the early hours which we did experience some degree, but the hotel cannot be blamed for this and all the other positives far outweigh any minor disturbance - in my opinion.

    4
    « Afternoon tea »

    My friend and I visited the dean court for afternoon tea our first visit and def won't be our last from the moment we arrived we were made to feel welcome the staff went out of their way to make sure we had everything we needed Dan attended to us throughout the afternoon with drinks and took hime to chat to us nothing was too much trouble thank u Dan! The hotel itself was spotless and the afternoon tea was amazing although we couldn't manage to eat everything Dan was happy to box up the remaining food for us to take home. A really enjoyable afternoon thank u all x

  • 5
    « The perfect base to explore York »

    We had an absolutely wonderful stay at this gorgeous place. The staff were incredibly friendly and went out of their way to make us feel welcome and ensure we had a great time in York (thank you!). The rooms were spotless, spacious and had a delightful selection of tea and biccies to enjoy. The hotel itself is located in the heart of York and just steps away from York Minster, the Roman walls, and an endless selection of top-notch cafes, restaurants, bars and shops. Highly recommend!

    5
    « Return visit to York »

    Just returned from York, & stayed at Dean court hotel, after years of wanting to stay here I wasn't disappointed, the hotel is lovely, very tasteful decorated, & the staff are great , very helpful,friendly, & genuine, there's a cafe/bar, where we had lunch, which was lovely & well presented, and an amazing restaurant, I have eaten in some lovely restaurant & had great food before, but this is the best I've had , delicious, breakfast was really nice , everything cooked to order, we stayed in a standard double, which was very nicely decorated, and well equipped for a standard, room has , tea&coffee facilities, tv,Dvd player, hairdryer, fridge,trousers press, fan & a safe, bath, & a shower, there is also bath robes, The bed was very comfortable & I slept well every night, our room overlooked the cathedral, ( they don't ring the bells between 8pm& 8am) but the hotel has very good secondary glaceing, if you go by car , the hotel offer valet parking for £18.50 a day we stayed for 4days & got a set price , this is a great service , & very reasonable price, saved us time looking for parking , all in all , I would recommend this hotel , I will definitely return

    4
    « Best location in York »

    Loved the location. It is literally next door to the Minster and a 5 minute cab ride from the train station. The property was lovely. Front desk staff were very pleasant and welcoming. Unfortunately the rooms are not air conditioned and it was hot during our visit. Fans were provided but were not sufficient to make the room comfortable. Of course when in York you do not want to spend any time in the room. I had drinks at the bar which was nice but did not eat so cannot comment on the breakfast or any other meals.

    5
    « Everything you could want »

    Most wonderful hotel. Location right outside the huge York Minster cathedral with bells ringing songs sometimes for 30 min but not after 9 pm so could sleep well. We stayed in newly refurbished and upgraded room 11 and it was superb. Bathroom with all the expected amenities. Internet worked well. Staff were wonderful too. Would stay there again for sure.

    5
    « A perfect lunch.... »

    After a very wet Saturday we needed somewhere to eat. We stumbled across Dean Court and we were not disappointed. Fabulous choice if lunch options....and gluten free available too. Just very friendly and nothing was too much trouble. Would highly recommend and next time I'm in York I will return.

    5
    « Lovely hotel in the perfect location. »

    The room had everything you could want. The staff were incredibly helpful and really friendly. They couldn't do enough for you. I happened to mention it was my husband's birthday and on the bed that afternoon there was a card and a box of fudge. Will definitely stay there again when we go back to York.

    4
    « Excellent Location »

    We stayed here two nights in June. Excellent location a short walk from the York Walls, shops, and restaurants. Steps away from York Minster. Our room was comfortable and pleasant with a sitting area by the bay window. Only downside was lack of air conditioning on warm days, which we were aware of when we booked, but a fan was provided and the room temps were comfortable at night and not too bad during the day. We bought the bed and breakfast package and enjoyed a variety of breakfast options in the restaurant with a view of the York Minster. A full English breakfast was available. Would definitely stay there again.

    5
    « Amazing weekend »

    Hotel staff were brilliant from start to finish. Probably the best location for a hotel in York (adjacent to the Minster). Great base to take in the sights and meander around the city. Superb restaurants all within a short walk, great selection of high street and independent shops on the doorstep of the hotel. The hotel stay made for an amazing weekend in the city.

    3
    « Nothing Special »

    While this hotel is a great location in York, the modern renovation of the interior has detracted from the old world charm of this historic building. The furnishings have seen better days as the bed mattress was lumpy, and the sofa, walls, and carpeting in our room was quite worn. There is no air conditioning in the guest rooms, and even with two room fans blowing at high speed, it was very warm which led to difficulty sleeping. As this hotel was renovated at some point, you would think that air conditioning would have been included. The restaurant is also nothing special with non-descript furnishings, average breakfasts, and less than enthusiastic staff. However, the restaurant is air conditioned.

    5
    « Fantastic Staff.... really Friendly porter »

    This hotel is in a great location stayed over night in August & September with work. Very close to York Minster like 10 second walk. Very close to shops, bars & restaurants. About 10 minute walk to York Station. Room very comfortable and modern. Very clean and well kept room and communal area. Tea and coffee facility's with is always s bonus. Only slight niggle is no actual air con but can in the room I would recommend 100% if your staying in York.

  • 4
    « Lovely Hotel in central York »

    Stayed here for two nights. The hotel is ideally situated next to York Minster and within easy walking distance of the Shambles and major shopping areas. You can pull up immediately outside the hotel and the staff will park/ deliver your car back to the door when required. I had a Compact Double which would be a little small for a couple, but was ideal for a single. Nice fittings and a good bathroom. The hotel has a good breakfast offer and a nice bar. Really friendly staff throughout. I would definitely stay again.

    5
    « York and stay at Dean Court »

    A two night break in York on our way home a great city with lots going on and things to do even if we did get one day of rain. The Dean Court Hotel was fantastic and we were really well looked after. We had a very large room that had a great view over the Minster, and the bells did not disturb us once! We will be back.

    4
    « Fabulous location »

    We've stayed at the hotel on two occassions now and both have been excellent. We read that weekends can be very noisy if your room faces the front where there is a taxi rank, but we have been week nights only, and both times our room has been at the rear, which is perfect. The staff always seem polite and ask if they can help with directions or recomendations. The bathrooms are a little on the small side but the beds comfortable, and the breakfast really nice. Location though is what this hotel is about and you just could be in a better position. Easy walking to all the major attractions and a short stumble back after a few vinos and a nice meal.

    5
    « Overnight »

    We travelled as a treat for an overnight stay We stayed in the Langley suite which is so luxurious and overlooks the Minster Staff were wonderful and nothing was too much trouble Cars have valet parking at a small extra cost which takes that worry away . Luggage was portered up to the room check in is from 2 but we arrived at 10 and just dropped off luggage and car On check out at 11 again they kept our luggage and car till 4 so we were free to spend more time in York Also within 5 minutes walk you are in the heart of the city . Breakfast was a buffet starter cereals etc then a menu to order main breakfast The staff were very attentive and we could ask for anything There is also a 24 hour room service It was a delightful stay

    5
    « LOVELY BREAK »

    We have stayed in a few hotels in York,and can honestly say THE DENE COURT was the best for a lovely relaxed atmosphere. We enjoyed having a coffee in the lovely lounge which looked out on to THE MINSTER and were central to enjoy the sights of YORK.Thanks to all the staff.

    2
    « Rubbish »

    My husband and I visited as a treat for our 10th wedding anniversary. On 1st arriving, we was more than impressed at the hotel.. Lovely location, nice looking hotel and friendly, welcoming staff.. On arriving back in the evening I called room service and asked what the "desert of the day" was and the response I got was "I have no idea" I ordered anyway and when it arrived after 20minutes I asked the gentleman what the desert was, I got the same response "I don't know" (not at all friendly). Once in bed the room was like a sweet box, unbearably hot. We had a fan, but that just circulated the hot air. The room was positioned at the front of the hotel and from 12am-5pm it was like riot outside. The noise from drunk people was horrendous.. Screaming, shouting and arguing... If you want nice, peaceful get away, then I most defiantly would not recommend this hotel, unless your room is on the other side of the hotel.. ..An expensive, disappointment.

    4
    « Lovely Hotel but poor nights sleep »

    We stayed at the hotel as a break for 2 nights to explore the beautiful city and sample the restaurants and bars. The hotel is ideally situated for this with a beautiful view of the Minster and within east walking distance of the sights, shops, restaurants and bars. The room was very comfortable situated at the front of the hotel, however i do agree with other reviews that the noise at night prevents a good nights sleep. There is a taxi rank over the road and as mentioned in other reviews the noise and shouting from the drunks and vagrants is very disturbing. I even requested a quiet room!! The breakfast choice is excellent and the staff were very pleasant and helpful. I would stay here again but i would book a room to the back of the hotel.

    4
    « Great hotel/location but sleepless nights »

    Visited for 3 nights and cannot fault the standard of the hotel and the extremely friendly and efficient staff. You are situated right next to the Minster which is stunning and within easy walking distance of anywhere that you might want to visit in York. Room was at front of hotel with good views but that brought a downside which I will cover later. Breakfast was very good, we did not have dinner in the hotel but if the standard was similar to the quality of breakfast I am sure it would have been good. As the location is so close to the bars and restaurants we preferred to explore and try the interesting old pubs and excellent restaurants. Having your car parked overnight was very useful, although the 'small charge' (Best Western's words) of £18.50 per night soon mounts up. So, all in all a place to be recommended. However...the downside. As I mentioned our room faced the front (not sure if there are other options). As it was very warm and the room was on the 3rd floor (no A/C) we left the window open. We were treated to the sound of the local drunks and vagrants shouting and arguing very loudly all night (yes all night). It is obviously a popular place for them to assemble at night which begs the question why was it never visited by the police. I guess that, as in our home town, it is almost impossible to spot a police presence at any time of the day or night. So... hotel comes highly recommended, overnight entertainment does not.

    5
    « Comfortable Hotel on the Minster Doorstep! »

    All I can say is Thank you. A superb hotel in a super location on the doorstep of York Minster. The rooms were quiet and comfortable all be it a little warm but a fan was provided. I did not have an evening meal at the hotel so cannot comment, but, if the evening food is as good as the Kedgeree offered at breakfast then you are in for a treat. Compliments to the chef as it was lovely. All the staff were welcoming courteous and polite - Faultless and thankyou for make it a pleasant stay

    5
    « Outstanding service. »

    Just back from York and a very relaxing stay at Dean Court. Frank collected our car due to a road closure outside the hotel because of an event at the Minster. We checked in early and left our luggage at reception. Frank came to the rescue again with an air cooler for the room (it was a hot weekend). The cooked breakfast was fantastic and as someone reviewed, 'the porridge' was, probably the best in the world!!! For a balanced review I would have to agree with previous comments that the hallways and landings need decorating and re carpeting, however our room was to a high standard. All the staff are a credit to your company, polite and helpful. I have a feeling we will be seeing you again. Thanks.

  • 5
    « Stunning location »

    Beautiful location right next to the Minster. Fantastic service and lovely hotel. Close to the Shambles and a short walk from the train station. We stayed in the compact double which was very small but fine for a short stay.

    5
    « Lovely »

    We stayed here for one night to celebrate our wedding anniversary. We booked a cosy double and it was just that, small and cosy but clean and exactly what we needed for our short stay in York, we even had a view of the cathedral from our windows. The location is second to none, a stones throw from the minster and the shambles and only a few minutes from the main shopping centre. We had a lovely warm welcome from the staff and really enjoyed our stay. Lovely.

    5
    « Lovely boutique hotel - ignore the 'Best Western' name »

    Expectations low because of the 'Best Western' name - would have preferred to try somewhere else, but (fortunately) booked by someone else we were travelling with. Actually it is really, really nice. Fab rooms, beautifully appointed, nice touches, and all our rooms had great views of York Minster. A luxury boutique hotel, not what we expected but much better. And a perfect central location for York, right by the Minster and in the old streets, yet very quiet as it is almost a pedestrian precinct.

    5
    « Great Location »

    Well presented hotel in a great location right next to the Minster. Enjoyed a very good breakfast and found all the staff to be very accommodating.Only stayed one night so cant really add huge detail but would definitely return for a longer stay. York was beautiful and we were fortunate to visit on an exceptionally nice day.

    5
    « I miss being there! 10 stars! »

    I was extremely lucky to spend 8 nights here while visiting my daughter, who is at the University of York this year. I was given a beautiful upgraded room that overlooked the Minster, and it was a joy to return to this room each day. The room was inviting, spacious and clean, with a really comfortable bed. This is a perfect location in York, central and convenient. If you are interested in York Minster, it is great to be next door. Tickets to the Minster are valid for a year, and being so close means you can drop by whenever you have a spare moment--and it is a wonderful space to spend time in. I absolutely loved hearing the Minster bells--perhaps more evident in rooms on this side in summer months with open windows. I loved them so much I made 3 video recordings on my phone, and now that I'm home I keep listening again and looking at my wonderful room (which I miss very much!). The bells did ring quite a bit, but only during the daytime; for me it added so much to the experience of staying there and was not intrusive in the least. The staff were gracious and friendly. I especially wish to mention the maitre d' in the breakfast room; he went out of his way to welcome me each day and seemed to select my table with special care, starting my day off well! I did have a little trouble with reception of the BBC channels on the TV; when I mentioned it, the same nice gentleman in the lobby who kindly insisted on taking my luggage to my room came up immediately. (Of course the TV worked when he was there, so he didn't have anything to fix, but he really tried.) I thought the breakfast was excellent; in addition to hot dishes, there was a nice array of cold items. After trying several hot breakfasts, I discovered the best porridge I have ever had in my life and had that for the rest of the stay; it was extremely creamy, presumably made with the same rich Yorkshire cream that also accompanies it in a small pitcher. How great to enjoy this while overlooking one of the great cathedrals of the world! I can't overstate how I loved this hotel and my room and the breakfasts! I hope very much that I am lucky enough to visit again.

    5
    « Excellent location and fantastic hotel stay »

    A beautiful hotel with fantastic staff. We stayed for four nights at the dean court and it was a lovely break. All of the staff are superb, so helpful and nothing is too much trouble. We ended up eating in the restaurant every night as the food was of such a high standard and the service provided was excellent.We will definitely return to this hotel,it was well worth the four and a half hour drive! A big thank you to everyone at the Dean Court

    5
    « Faultless »

    My husband and I stay at the Dean Court everytime we come to York so this time was no exception. My hubby must have made the hotel aware it was my birthday as when we checked in we were given a free upgrade to one of the newly decorated suites with a birthday card, fudge and a soft drink mini bar which was lovely. The room itself was spacious with a seperate living and bedroom area and 2 tv's, immaculately clean and fresh. As the building is old there is no air con but fans are provided which do the job well. The bed was so comfortable I could have taken it home. The only negative would be the big wooden corners on the end of the bed. As there was not much room to navigate past the tv and the corner of the bed I banged my knee against it and have got a huge bruise, then again this was probably my fault walking round the room in the dark. We had breakfast in our room both mornings and this was deliciously cooked using local produce. We arrived by train but we do normally drive down. I can't understand why people complain about the £18 per night parking charge. You can arrive when you want with a guaranteed space, car gets taken away to a secure car park and brought back when you want it, even on your last day it can be left until you're ready to go home. For a city centre hotel I think it is great value! Thank you to the Dean Court for making my Birthday so special, it was fantastic. See you in November!

    4
    « Lovely friendly hotel »

    My daughter and I spent 4 nights at the Plus Dean hotel and we loved it! We stayed in a cosy double room which is quite small but very comfortable. Staff are friendly, and the hotel is based near all of the beautiful York features. The only fault I have is that for £110 per night, I think breakfast should be included.

    5
    « Surprise birthday stay »

    I've always wanted to stay in the dean court hotel after a day trip to York, in which we went for a drink in the bar. My husband surprised me with a stay over last Sunday and I wasn't disappointed one bit. The location is just the best for everything in York, the staff are so friendly and can't do enough for you. We had a double room overlooking the minster, what a view! The bed was ever so comfy and the room had all the amenities that you need for an overnight, plus tea/coffee/biscuits and a mini fridge. We didn't eat in the hotel, as we wanted to get out and about in York. We did use the valet parking though, even though you have to pay, it's such a relief that you don't have to worry about parking as York tends to be pricey for parking, but we could also leave our car there after checking out, to still see some sights. Can't say any negatives at all for this hotel and we will definitely be back soon!

    5
    « Very best western »

    An absolutely fantastic hotel. Spotlessly clean, comfortable, and with the nicest staff you could ever wish to meet. Nothing was too much trouble. They were genuinely friendly, caring and hard working, whilst maintaining a high professional standard. The food and service was worthy of any Michelin rated restraint, and outstanding value for money. Can't wait to go back!

  • 5
    « Wonderful Visit »

    Having had a trip on the Fabulous Flying Scotsman - we then spent the night at the Dean Court Hotel - which had been recommended to us by a friend. We arrived in York on the Sunday morning and checked in - leaving our trusty Volvo with the Concierge. We returned at 10.30pm after our trip out and the staff on reception were very welcoming - even at this late hour and showed us to our room which was the Langley Suite. The suite was amazing with a fantastic view of the minster. Breakfast was excellent. As we were having a day around York on the Monday we had arranged to leave the car for the day. We did however have an order from a supplier in Scarborough which arrived earlier than expected and the Concierge very graciously went with the supplier to our vehicle and loaded the order into our car so we could go off and enjoy our day around York. This was over and above expectations. Our visit was superb and we will definitely visit the Dean Court Hotel again and highly recommend it to all our friends.

    4
    « Best location in York »

    We went to York for the first time last July. The location of this hotel is perfect if you're in York for the first time. It's just by the Cathedral, and in fact, we could see the Cathedral from our room. The room itself was very hot!! So terribly hot that we could not sleep comfortably. This is not a complaint. We understand that it was an unusual weather for Northern part of England when we were there. It was almost like in a Mediterranean country. No air conditioner on the top floor room. We did not use many facilities in the hotel as there are so many good restaurants, bars and pubs around the hotel. So, my judgement is only based on the location, and the value for money (for the price, the room facilities and amenities are more than adequate).

    5
    « Great stay, best location possible! »

    My husband and I had a great stay at the Best Western Plus (Dean Court). The staff were extremely friendly and helpful, and I really can't imagine a better location! We were right in the middle of everything, in a beautiful historic neighborhood with lots of eating and drinking options nearby. The only negative thing I have to say is that the breakfast was not good, but given the numerous and affordable options nearby, that wasn't a huge deal. If I am ever in York again, I wouldn't even consider staying elsewhere. Highly recommended!

    5
    « Great afternoon tea »

    We booked an afternoon tea here because our hotel, Best Western Monkbar, did not serve one. There were 6 of us including 3 children and they set up a table in the restaurant especially for us. Nothing was too much trouble and the children were served what ever they wanted off the bar menu. All together it was a delightful experience and has to be one of the best afternoon teas in York.

    5
    « Daughters Wedding. »

    Excelt Hotel. Great staff nothing too much trouble. Family and friends stayed as my daughter was getring married at nearby registry office. Excelent rooms and restaurant . I could not thank them all enough for thier service in making my daughters wedding very special.

    5
    « Great Little Hotel in the Best Location »

    Stayed here for 1 night for a reunion with friends. This hotel could not have been in a better location for the bars, restaurants and shops. The hotel receptionist that checked us in was a little prickly, but once we got our keys the rest of the experience was excellent and so were the rest of the staff, particularly for the price we paid, which we thought was very reasonable. I have stayed in York many times, but this is the first time at the Best Western. Certainly not the last

    5
    « Outstanding »

    The experience staying here was above excellent. From the front desk to the room. Employees were magnificent. What a wonderful place to stay. Everything and I mean everything was well thought out for the comfort and convenience for the guests.

    5
    « Great place and good location »

    Went to the hotel restaurant for a 60th birthday family lunch with 20 people. It was a flawless experience. The place is clean and inviting, the staff absolutely excellent helping to make it a memorable day and the food was also a good experience. Went for a walk in York afterwards as the hotel is so close to the centre of York.

    4
    « The perfect hotel in terms of convenience »

    I couldn't have asked for a more perfect hotel room for me and my mother to stay in. It had everything you could ever wanted for your stay: tea and coffee making facilities (with a good choice of biscuits delivered each day), a swanky bathroom with all mod-cons (I especially loved the blue wall tiles flecked with glitter). I had the best wash in a long time using the bath/shower facilities. Beds were very comfortable and I had a good night's sleep next to the soft cotton sheets. Great also that the hotel has Freeview TV. The windows are very church-inspired, in part due to its proximity to York Minster. We got the best view of the Minster from our window - it doesn't get any better than that - having one of Europe's largest Gothic cathedrals as the view from your hotel room. It is also the perfect base for exploring all the sights of York city centre and very conveniently located next to the National Railway Museum road train stop, which we decided to get instead of a bus or taxi to the hotel. Only thing which prevents this hotel getting five stars is the treatment we received when me and my mum wanted to dine out at the DCH restaurant. There was a private party going on and we were told to wait an hour until we could order food. Mum was also annoyed by the constant bell ringing of the Minster, but that didn't bother me at all. The café also serves good quality Yorkshire-style afternoon tea, which I loved, if a little pricey. The restaurant meals were also expensive. But our package (accommodation and breakfast included) was value for money and the breakfast menu had a good choice of cooked items, if a limited choice of buffet items. Overall, I enjoyed my stay at Dean Court Hotel and I would recommend it to anyone who wants to stay in the heart of York. It is a good base for visits to the Minster and other sights like The Shambles and other quaint 'ye-olde-worlde' shops.

    5
    « Trip to york »

    Hotel absolutely fabulous the staff were amazing nothing was to much trouble we had two rooms as my mother came with us and they were excellent my mother has mobility problems and everyone were very kind and helpful we would definitely y go back

  • 5
    « Great place and good location »

    Went here for a 60th birthday family lunch with 20 people. It was a flawless experience. The place is clean and inviting, the staff absolutely excellent helping to make it a memorable day and the food was also a good experience. Went for a walk in York afterwards as the hotel is so close to the centre of York.

    5
    « Two night break »

    The hotel is perfectly situated opposite York Minster and one of the nights included dinner which was excellent, the breakfast was also lovely and cooked to order rather than a buffet. Our room was rather small and extremely hot but very tastefully furnished and very clean. The staff were extremely friendly particularly in the restaurant and the porter who did the valet parking was on the top of his game, check in and out was very efficient with no waiting.

    4
    « short break »

    my mam and i booked for two nights. we valet parked the car which was well worth the money. the staff where very pleasant and more than helpful. the room was spacious and clean. the tv didn't work on arrival but we left the staff to it and it was resolved for our return. the hotel was in an excellent central location. we extended our stay an extra night and will most definitely return.

    5
    « Great recovery! »

    Our party of 9 had booked in for a special afternoon tea to celebrate my dad's 80th birthday. On arrival we were hurriedly put in the "back" room and offered the £15 tea. Thinking this was the special "tea" we continued with our order. Fortunately my wife went to the loo and saw that "Tea by gum" was also proposed. We quickly realised that we weren't getting the celebratory tea that we had hoped for and expressed our dismay to the waitress. She contacted the restaurant manager who super efficiently transferred us to the posh tea and moved us into the restaurant. This was really appreciated by the whole group and the experience was just grand. So special thanks to her for the whole experience - as I said a great recovery!!

    5
    « Lovely getaway for two! »

    CONSIDERING I HAD AWFUL TOOTHACHE FOR MY ENTIRE STAY the service was absolutely top notch from start to finish, lovely welcoming staff and a very homely room and bathroom, blackout curtains were a godsend and just LOOK AT THE DESSERTS I POWERED THROUGH THE TOOTHACHE FOR THIS DELICIOUSNESS. Thank you for minding our bags when we went shopping the next day. I had toothache. Would stay over with toothache again. (thank you to the man at the bar who gave me a glass of ice just in time for MY TOOTHACHE TO DISAPPEAR AFTER I THE SEARING AGONY I PERSEVERED THROUGH WHILE TAKING MY GIRLFRIEND FOR A ROMANTIC MEAL AWAY) But seriously, great place, food, staff, location, will definitely be back with a few less teeth.

    5
    « Excellent location across the street from York Minster »

    Great location. We had a view of the York Minster from our breakfast table. We had a cozy room, but the bathroom was rather large. We were there only for one night and were out and about, so that was OK. Breakfast was very good. Hotel staff was welcoming and pleasant. It was a short taxi ride from the train station. Once at the hotel, everything else was within walking distance. Would highly recommend this hotel for touring York.

    4
    « Great location »

    Great location. Next to York Minster and all the little cobble streets full of shops bars and restaurants. Staff were extremely helpful. Breakfast was good however on both occasions I had black pudding it came dry and hard. Great breakfast selection. On our final day the breakfast manager spotted my wife looking for fresh fruit and realising there was limited choice, as it was nearing close of service, he asked what she would normally have. He personally went to the kitchen and returned with fresh cut orange and a bowl of cut strawberries and banana. Great service. One slight gripe the cost of overnight parking at £18.50 per night and on asking at 9.30am for the car to be brought round for 11am we had to wait for about 15mins after checkout. Not a problem for us but I thought with the notice given we could have had car ready for us. All said and done I would definitely recommend to anyone visiting York and we would definitely return to this hotel.

    4
    « Everything we wanted »

    This hotel is maybe a 15-minute walk from the train station but once we were there it was so convenient for everything we wanted to do in York. Right across from the Minster and easy access to the city walls, Shambles and the castle and museum. Our cozy double was perfectly adequate for two people. The bathroom was a decent size. We didn't have breakfast at the hotel, or try the restaurant, but we did order sandwiches from room service late one night and they were tasty. We didn't have a view of the Minster but our room overlooking the back gardens of a neighbouring property was quiet. I would stay here again.

    4
    « Excellent location »

    Stayed 5th July to 7th July in a 'Cosy Double' Room. Room was a little small but I did book a 'cosy' room. Room was very clean and reasonably equipped. Have stayed here about 6 times previously but this was the first time I had used the hotel parking facilities and this was very good. Only problem was that on registering I was told that my booking was 'Room Only', whereas my paper work stated 'OBM Flexible Bed & Breakfast'. On querying this I was informed that my booking was in fact room only and that reception would check and let me know if this was not the case. I heard nothing further so assumed they were correct. On returning home I went through the booking process and it plainly stated that 'OBM Flexible Bed & Breakfast' did in fact include 'Bed & Breakfast'. I therefore emailed the hotel to ask for clarification and received no response, so after 7 days I again emailed the hotel. That was four days ago and I have had no response. I have noticed that posts on this site do seem to get noticed so I am posting in hope of a response !

    3
    « Location is Everything »

    And location is the selling point of this hotel since it is literally in the shadows of the Minster and it is possible to book a room with a direct view of the historic awe-inspiring facade. All was fine overall with our stay but there was no airconditioning and opening the windows meant that we were in a perfect position also to listen to the street revels of the post-race crowd on the surrounding streets. That is hardly the hotel's fault, but we also found the service quality rather patchy. However, if location is key, this is a serious contender.

  • 5
    « superb location »

    stayed with partner and friends over York races weekend and found the hotel to be terrific ,, we have stayed in various hotels in York over the past few years but I think this has been the best . from the moment we arrived and the car was taken by valet parking the booking in was very efficient , the staff were very friendly in the bar and breakfast room ..as for the location you walk out of the front door and the cathedral is just across the road ,, great view but has its down side at 9am on sunday morning when the bells go off but even that is forgiven.. Rooms were small but tidy and well decorated .. also like to mention that my wife left a handbag in our room and didn't realise until we got home , on contacting the hotel the staff found it an posted it back to us ,, thank you all

    3
    « Somewhat disappointed »

    We had the family room and it was shabby. It was in desperate need of a facelift and lick of paint. Shower leaked all over the floor which is why they left two towels to put in the floor. Very helpful staff at all times. The car parking is expensive. Would I return? Not so sure.

    4
    « Excellent dining »

    We arrived unnannounced for dinner and were treated admirably. A seasonal, varied menu produced a lovely meal. The braised ox cheeks, although beautifully cooked, may be an acquired taste. A chicken dish and a mushroom risotto had no issues. Chocolate fondant dessert was perfect as was white chocolate mousse. Service was friendly and efficient. The price is appropriate.

    5
    « Welcoming, comfortable in good location »

    Large, comfortable bed. Large fluffy towels and good shower over a bath in a compact bathroom. Clean. Good lighting. Smallest lift I've ever been in Friendly staff which is a good welcome after a long journey. I walked from the station in about 10 minutes as travelling just for one night with a light bag. Good location opposite the Minister and right by the tourist streets. York is a city to walk around. My room was spacious with king bed, desk, 2 armchairs and a table. Tea, coffee and biscuits. Reception offered fresh milk which was brought up to my room promptly and could be kept cold in the cooler/fridge. I'm not sure if the bottles of water were free or not. Located in a quiet area but I was woken early by noisy guests leaving and the dustbin collection/road sweeper nearby was noisy even though I had my window closed. An old building so you can hear the plumbing. Excellent breakfast with fresh fruit as well as tasty, cooked food.

    5
    « Great location in York »

    I came to York to visit the National Railway Museum. This hotel suited us as it is close to the railway station and museum as well as city centre. The room was clean and comfortable and the staff were courteous. WIFI worked very well. The lift is small but worked well. We did not try the breakfast. I would consider this on another visit.

    5
    « Wonderful Hotel »

    This is an excellent hotel. The room was very good. The hotel is situated close to many interesting attractions. The staff were very friendly and the food was great. This was our first visit to York and the city is really interesting and well cared for.

    4
    « Good in the end but could have been horrific »

    We booked a cosy double - at our early evening check in we commented that the top floor room was stiflingly hot and were advised to open the window wider and close curtains before we went for dinner. We did this but when we returned around 11 the room was still as hot so we called reception and asked if a cooler room was available. A larger room opposite was offered which was much cooler so we happily accepted and managed a good nights sleep with the windows open and fan on full. It was only a high of 19C outside (during the day) so hardly the height of summer. Extractor fan in the bathroom was not working and there was no window so it was very stuffy after 2 showers. Breakfast was very nice but the self service area seemed very small and cramped - it could be displayed better. Please install aircon in the rooms on the top floor - we were told the cosy rooms always get like this because they are small so it is not news to you! If we hadn't been able to swap rooms I'd have refused to sleep in the room and required a refund in full

    5
    « Lovely hotel »

    I stayed here as part of a birthday surprise off my friend, I knew nothing about where we were going or staying so when we arrived here I was very pleasantly surprised. There was a military procession in progress at the time of our arrival so the road outside the hotel was closed to the general public. The hotel told us to wait around the corner and two guest services reps came running round the corner to collect my car to take it for valet parking, top service already and we hadn't even checked in?! Check in was seamless, very friendly and amenable staff, our room was on the top floor which was small but sufficient for our needs. The only thing I will say is that it is hot on the top floor.. A fan is already plugged in ready to go so that tells you a lot about the heat levels up in the eaves so perhaps some air conditioning units might be an option in future given that we visited late June so o should imagine it becomes unbearable in the hotter months. We were located slap bang in the centre, seconds away from the shambles and the cathedral.. Just perfect and so breathtaking every time you walked outside your front door. It can't be beaten for location I would say. The hotel itself was decorated in a modern style, we never ate or drank there so I can't comment on that but if you are thinking of visiting York I would definitely recommend the best western dean court. I will return and have plans to stay here when I do!

    5
    « Great place to stay »

    We have just returned from a four day break. Great situation just opposite the minster not far to walk to the Shambles and other places of interest. Friendly staff and very good selection at breakfast.Came home with a teddy to add to my collection -in a good cause Martin House Childrens Hospice.

    5
    « A very good stay »

    We spent two nights there. Its location couldn't have been better -- just across from the cathedral and right at the departure point of the little train that goes to the National Railway Museum. Our very nice room was on the top floor. It hadn't been renovated, although they were in the process of renovating the room across the hall. We had an excellent dinner one night -- shallot tarte tatin (with goat cheese), tuna on toast, and we both had braised ox cheek which was just delicious, so soft that one hardly needed a knife. It was one of the best dinners on our trip.

  • 5
    « My home town where i was born »

    !00 % excellent we always stay when I go back to the place of my birth. Room always the one overlooking the front door of the minster. The food fantastic, the staff 110% and a four poster just piles on the romance.

    5
    « Great Location »

    The location cannot be bettered, overlooking the Minster. The service was excellent, the staff friendly and helpful and the room very comfortable. Valet car parking worked well. Expensive but worth it.

    5
    « Fantastic Break »

    Warm welcome on arrival upgrade to a superior room over looking part of Minster comfortable bed very clean and tidy breakfast staff charming breakfast selection superb all staff very helpful we will visit again

    5
    « Fantastic Location »

    This hotel is ideally situated in the centre of York across the road from York Minster. The first thing you notice is the friendly staff who were just that throughout our stay nothing was to much trouble for them. The hotel is clean and well decorated, our room was on the third floor it was a small double it was a good size with tea & coffee facilities 35" TV, the bathroom has a large corner bath with shower. The breakfast menu was excellent with a large choice of items we chose the full English breakfast which was a great choice. I would certainly go back to this hotel and would recommend it to anyone, if you are looking for a Four Star Hotel with Five Star Service then the Dean Court Hotel is for you.

    5
    « Great Welcome - lovely hotel »

    arrived after a shocking journey from Kent. Parked the car straight outside and went in to register. The welcome was very warm and they immediately offered to take the car away fro valet parking (£18.50 for 1 night a bit expensive). Rooms were quickly allocated and we were shown to our room with baggage handled by the porter. We had a lovely large double overlooking the minster - couldn't have stayed anywhere closer and all the facilities you would expect were there. The room was smart, the bed comfortable and the shower hot and powerful. There was a little chipped paint on the skirting but that doesn't spoil your stay unless really picky! After a comfortable night we went down to breakfast which was brilliant. All the usuals (juices, fruits, yoghurts, cereals) available, coffee pots brought to your table, and, unusually in hotels, our breakfast order was taken and FRESHLY cooked for us (rather than buffet) and was very tasty and quite a size! Checkout was quick and efficient - our car was brought around to the front to the hotel quickly and off we went. When visiting York again we will definitely stay here. It was very good value.

    5
    « Excellent location, excellent service »

    Each and every member of staff were friendly, professional and helpful. From valet parking, reception, bar staff, breakfast staff and maintenance. All are brilliant. We looked at a variety of rooms and they differ greatly so do upgrade for more space or views. Small doubles and Suites are gorgeous but we choose the front of the hotel in room 27 with the four poster. Nice spacious room with a lovlie view of York minster. All rooms we're clean. WiFi good and free. Breakfast good. Would definitely recommend and will stay again. Thankyou all xx

    5
    « Fantastic location »

    Literally across the road from York Minster in the centre of the walled city of York. A clean well decorated and friendly hotel. Our room was a cosy, therefore small, but with all the amenities including the tea and coffee tray. The decor was very tasteful and the ensuite had a shower in the bath. The staff were both friendly and efficient. A big bonus the hotel. Will keep your luggage and car parked until 10pm on the day of departure.

    5
    « Amazing staff and location »

    We stayed here recently for two nights. The hotel is right across the street from the York Minster and has amazing staff. Everybody was super friendly, greeting us everywhere we went in the hotel and asking what they could do for us. I especially want to mention Amy and Frederico at the front desk who were so helpful with arranging our two different rooms on short notice and helping us with local activities. We stayed in the 4-person family room one night with a perfect view of the Minster, and in the Holgate Suite another night with a nice view of the square in front of the hotel and a huge shower. Breakfast is served in a very cute room looking onto the Minster and consists of a buffet together with hot dishes to order. Excellent service and quality of food. I would highly recommend this establishment for anyone wanting to stay in central York.

    4
    « Amazing Helpfulness and Friendliness. »

    This is a lovely hotel right next to York Minister. Unfortunately we needed air conditioning for a medical issue. The Manager, Steven Bailey, could not have been more helpful and accommodating. First he showed us an alternative room, and it was beautiful, but without the air conditioning, was still not going to work. So Mr. Bailey then found us a room (in a non-sister hotel) with air conditioning, didn't charge us for not staying our entire time, AND walked us to the new hotel carrying our luggage for us. We were stunned and so appreciative. We would definitely book again--in cooler weather.

    5
    « Hubbies birthday »

    Booked this for a trip to york for my husbands birthday what a treat this hotel is right near the minster the hotel was lovely the staff very friendly couldnt do enough our room was beautiful four post bed which was large and airey clean and very comfortable.we only had our breakfast in the hotel as it was so near everthing. But that was very good plenty to choose from and cooked very well .would we most certainly stay again.xx

  • 5
    « Hotel even better than it had been described »

    Excellent hotel. There were 2 adults and 3 children. Everybody was so kind and it is a very child friendly hotel and very central. The room had a separate den for the children which they adored, also board games and a PlayStation provided in their room.We will definitely be back.

    5
    « Great Location »

    Located next to York Minster - a great location! Originally the hotel was built as a dwelling for the clergy, but is now a 4-star hotel with 37 rooms. All of York's local attractions, restaurants, shops are within easy walking distance from the hotel. The hotel's food and service was not great, just o.k., so we recommend heading into town. Room was very nice, well decorated and provided all modern amenities and comforts.

    5
    « Visited the wine bar »

    Fantastic place to end an evening. Very comfortable lounge. Good wine list. Albeit a little bit expensive, but not as expensive as some hotel bars in York and fantastic location. Not eaten here but would certainly do so the next time.

    5
    « Good hotel in central location »

    We booked the Spring Break which was very good value for money.The hotel is in an excellent position close to the Minster. Rooms are comfortable and kept very clean. Service in the restaurant was very efficient and friendly but the dinner menu was a bit limited, however, the food was lovely. Loads of choice for breakfast. We noticed that the carpets in the corridors could do with updating but apart from that everything was fine and we hope to be back again sometime.

    5
    « First class experience for a wedding breakfast »

    My wife and I have stayed at this Hotel some 15 years ago when attending a conference in York but now an entirely different experience. It had been rather shabby but now very smart. The whole wedding breakfast was expertly handled from the Buck's Fizz on arrival to our eventual departure late in the afternoon. We were escorted to our labelled places at the table and had a first class meal chosen beforehand from a limited menu of 4 starters, 4 mains and 4 desserts which had been sent us about 3 weeks in advance. My wife and I had the same meal of prawn cocktail followed by fillet of salmon - not an exciting or adventurous choice - but it was what appealed most from the choice offered which included vegetarian and gluten-free options. A charming Head Waitress served the wines on offer and had time to have quite a discussion with me about them as I am something of a wine-freak. The Chardonnay I chose was Chilean and a little sweeter than the Chablis which I drink most frequently at home but went well with the salmon and its butter sauce. As is frequently the case nowadays the wedding cake was a sponge though beautifully decorated. I do hanker for a solid fruit cake with a thick layer of marzipan - you can keep the icing. The whole experience was highly enjoyable -a happy occasion, good food, interesting wine and above all, good company were all appreciated.

    3
    « It's OK »

    Location fantastic right next to the Minster and the valet parking was a nice touch. We didn't bother with breakfast as it was hugely overpriced. The rooms were small and a little tired with chipped paintwork and peeling wallpaper. For the price I was disappointed - 6/10

    4
    « Very nice hotel with perfect location »

    Dean Court is a very nice hotel with a perfect location right across the street from the York Minster and close to all the little restaurants and shops that line the narrow streets of York. The breakfast was very good and the staff was extremely friendly and helpful.

    4
    « Great evening »

    Stayed one night. Single room with bath and shower. Choice of pillow types. All usual conveniences. Really convenient for city centre and comfortable to relax in. Good price and great breakfast. Very helpful staff and good service. Would definitely stay there again.

    5
    « Great location and food »

    This is a great hotel in a prime position near to the Minster and the Oratorian Church, however this time I was disappointed with a 'small' room at the back (23) which felt rather cramped even for a single person. The food is excellent and the staff smart and polite. I would definitely stay again but would be a bit more alert as to the room size and location.

    5
    « Service par excellance »

    What can I say about the Dean Court. The location is perfect being situated as it is, within 50 metres from York Minster and in the very heart of York. We checked in at reception, and our bags were collected by 'Frankie' from our car and he showed us up to our suite. Our car was 'courtesy parked' by hotel staff and returned the following morning prior to check out. The friendliness of the staff was very refreshing, everything about the Dean Court is designed with the guest in mind. Would we come back again ?...... you can guarantee it. We give the DC 10/10

  • 5
    « Great location and hotel »

    We stayed 2 nights at this hotel. Location is great - right across the road from York Minster and 5 mins from town centre. Room was large with comfortable bed and good clean bathroom. Breakfast was included in room charge. Cooked breakfasts that were pretty good. Parking was a bit expensive at $18.50 per day. Internet was free and worked pretty well.

    5
    « Gem in the Heart of York »

    My wife and I spent two nights at this hotel in late May 2016. We loved it!. It is an attractive building, centrally located and right across the street from the Minster. It is also close to most of the sights and shopping one would want to do in York. Our "cozy" room was newly decorated and very comfortable. I had the best shower here after two weeks in England and Scotland. The interior of the hotel is attractive and comfortable. The highlight of the hotel was the staff. From check-in through check-out the staff proved attentive, caring and helpful without being over bearing. Frank and David at the front desk were super as was the young woman who hosted the dining rooms. We had a delightful stay and we would definitely stay there again.

    5
    « Perfect location - lovely hotel. »

    We have just returned from a two night stay at this lovely place and cannot fault it. Staff were unfailing polite and friendly - particularly impressed with the waiter who remembered our names from the previous mornings breakfast service. The room we had at the front of the hotel was well appointed and spacious. The bathroom was larger than some hotel rooms I have been in. The public rooms and bar area were well decorated and comfortable. We opted to have dinner in the hotel Restaurant the first evening and the meal was superb - excellent service and delicious menu with little touches that make it special like the chefs complimentary nibbles before dinner. The location of this hotel is perfect - literally across the road from the Minster and easy walking distance to the rest of the city. If you are coming by train - as we did - it was a short walk from the station. I would definitely book here should I visit this lovely city again. Thanks to all for making our stay so lovely.

    5
    « An excellent hotel with great food. »

    Dean court hotel is an excellent hotel in a brilliant location. The staff are all friendly and helpful, nothing is to much trouble for them. The food is second to none with a good selection available. All food items were displayed to a high standard. The room was great, the bed was particularly comfortable. I will be definitely going back in the future.

    5
    « Fantastic! »

    We had a wonderful stay here, the staff could not have been more helpful and welcoming. The room was lovely with everything we could have needed, and a beautiful view of the cenotaph and minster. The valet service was fantastic as even though we checked out at 11am we could leave luggage and our car in the secure car park while we went sightseeing. We will definitely be staying again!

    5
    « This is a true hotel, not like the BW motels in the US »

    I use Best Westerns in the US. They are a dependable motel chain. This is not like those. This is a true hotel with a great friendly and helpful staff. Though the building is old, the rooms are up to date. I know you're suppose to get a B&B when you go to York, and I had a reservation in one. But the reservation was cancelled, and I was in a rush to find a replacement and went with this. It turned out very well! That cancellation was fortuitous.

    5
    « Best place to stay in York »

    We booked the Best Western Dean Court based on recommendations from previous guests. We were very glad that we did. First of all, the location is perfect, with views to York Minster and just steps from the ramparts, the streets of the old city, etc. The staff was very helpful and professional, and our room and bathroom were comfortable and well equipped. Would definitely stay there again.

    5
    « Home from (luxury) home! »

    Our favourite UK hotel! Ideally located near to the Minster, the Shambles, many good eating places, the River Ouse and railway station....and most important to us the Theatre Royal. Dean Court staff are wonderfully helpful and friendly, the meals are excellent (particularly in their informal eating area next to the well stocked bar). Many of the rooms have been recently refurbished to a very high standard and the facilities are all that a seasoned traveller could ask for. Parking can be arranged by the hotel but York, like many cities nowadays, is best left for pedestrians and taxis - plus an excellent "Park and Ride" service. There is a taxi rank opposite to the hotel. Have a look at the DC website for further information.

    5
    « Well worth the visit for lunch »

    Purchased a Groupon voucher and Visited this establishment for lunch. Ate in the restaurant, lovely view of the Minster. Lunch very enjoyable, staff friendly. Will definitely visit again. Excellent for gluten free, good choice. We have been to this establishment before but not eaten in the restaurant the other area for eating is also excellent.

    3
    « Excellent hotel but watch out for the maid!!!! »

    Excellent place close to everything. The room was very confortable and clean. There was a view of the Minster which was awesome to see. The decor needs to be updated. The night staff was way nicer than the morning staff. At around 9:30 in the morning, as I was changing, the maid came in without knocking on the door. I barely had time to put on my sweather as she came in. Iasked her what she was doing and she said that she didn't know that people were inside the room. She apologized discretly and left in a hurry. When I checked out of the room, I told the cleck at the front desk about this situation and she only said ' so' to me without apologizing or anything. Too bad it ended in this manner because I would have rated my stay with a 5/5 So, if you stay at this hotel, make sure your room is double locked !!!

  • 3
    « Bland »

    Fantastic setting and lovely building externally but inside you could be in any modern hotel, a wasted opportunity. Breakfast good but not one ingredient is exceptional and the eggs were mediocre. You will not be unhappy but it has (had?) the potential to ake you really happy

    4
    « Highly recommended »

    A great place to stay in York, perfectly placed to explore the city. The room was comfy, clean and had all amenities you would require. Breakfast was excellent with plenty of choice and good portion sizes. A bonus is the concierge parking service, although it did cost £18 it was very convenient considering the lack of parking at York hotels.

    4
    « Ideal central location facing the Minster. Excellent service. »

    Car parked for us on arrival. Very pleasant room- no air conditioning but opening windows.Excellent Full English breakfast We did not dine in the hotel but enjoyed a very good lunch next before leaving for Nidderdale. Car was brought to the door and luggage loaded for us. Special thanks to Frank for his help

    5
    « FANTASTIC HOTEL »

    Perfectly positioned to enjoy York centre. Breakfast was excellent, rooms were a little tired but there is a refurbishment programme underway. The best thing about this hotel is the staff. They were incredibly helpful, friendly and seemed genuinely interested helping guests to enjoy their stay unlike an awful lot of hotels in the UK and beyond

    4
    « clean hotel well situated »

    stopped at this hotel for 2 nights whilst at york races ,hotel is clean rooms are good and hotel in very good situation. breakfast was good english breakfast plus they also did other breakfasts on request from a menu . found hotel a bit expensive especially bar drinks but you get what you pay for.

    4
    « Pleasant accommodations »

    Enjoyed our two-night stay at the hotel - fantastic location across from the Minster and like most of the town within easy walking distance of restaurants, sights and the train station (a 15 minute walk). There were some nice amenities such as robes and coffee/tea and snacks in the room. It was nice to be able to make calls using our calling card without additional charge. Such was not the case with our stay at a very high end hotel in London which charged by the minute even for those toll free calls. The only drawback to our stay was a slight one... with the warm temperatures, the rooms were hot as there is no a/c.. but the fan in the room and open windows helped.

    5
    « Superb hotel »

    We (2 couples) have just enjoyed 3 nights at Dean Court my sister who was with us, has always wanted to stay so we thought we would join them, it has been lovely. We are going to be hard pressed to match it! The staff are amazing, we were met by a lovely Yorkshire (I think) young lady who could,nt have been more helpful and never stopped smiling. Our room was at the back of the hotel but was quite large, we were thrilled. Breakfast is fantastic all sorts of fruit and cereals as well as a range of cooked food. We ate in the hotel on the first night...could'nt fault it. Congratulations to Simon Murphy, his deputy manager and all the staff for being so kind and friendly. If you've never been to York before this is the hotel for you, you step out of the door and everything is in front of you....fantastic!

    5
    « Perfectly located »

    I stayed at this hotel for a weekend with a group of girlfriends. Perfectly situated across the road from York Minster and minutes from the Shambles makes it easy to go out at night and walk safely home. Also walkable to the railstation. Friendly helpful staff and a good breakfast selection plus bright clean rooms. I would stay here again.

    5
    « Great location and great service »

    I travelled with my mother and my 9 year old twins to York, recently. Our stay at the Dean Court Hotel was very nice. First of all, the location can't be beat. Everything (sights, restaurants, shops) is at your doorstep. The location alone makes it worth a stay. But the service is also good reason to choose this hotel. Every staff member we met was very friendly and helpful. We always felt welcomed and appreciated as guests. I gave the hotel 5 stars despite the fact that our room was a bit tired looking. I know the hotel is in the process of renovating, but our room clearly had not been touched yet. That said, it was a clean and comfortable room. We stayed in a five person family room, which was actually a decent sized hotel room, connected to a small room with a twin bed and a bunk bed. In my opinion, this set up is ideal for families. It also had nice touches for kids, such as gaming equipment and board games in the room. All in all, I can highly recommend this hotel - particularly after renovations are complete.

    5
    « Restaurant review »

    My husband and I visited the restaurant for lunch. The staff were welcoming, efficient and friendly in manner. The location is great, close by the minster and as we were seated next to a corner window, we had a good view and were able to watch what was going on outside. The tables are sited not too close together and look elegant with spotless white linen. The meal was delicious and we thoroughly enjoyed the experience. I would recommend a visit.

  • 5
    « excellent views »

    We were lucky to get one of the 2 refurbished rooms. number 18. Decor in the bedroom was very good and the en suite bathroom was well designed. The hotel staff were very friendly and it was a nice touch to be able to leave luggage after we had checked out as we would have to carry it round for 3 hours. The picture was taken from the bedroom window so you can see that The Minster was on our doorstep. My only complaint would be the quality of the sausage at breakfast which wasn't the best. Apart from that top service and a lovely room. Not cheap but worth it as a treat

    5
    « Best location, attentive staff, great restaurant »

    We booked a Minster view room - and that we got. spacious and good condition. But... it was HOT - and this was mid March in the 40's-50's f. we went to dinner, informed front desk and when we returned window was open with a small fan left on the desk. Fan was loud so left that off, and even with a chilly night with open window it was HOT all night. In the morning discussed with woman at front desk who was apparently the manager who apologized and immediately showed us a suite on other side of hotel that was huge and COOL thank god! She told us to go about our day and they would take care of moving us in which they did, and on our return we were in very comfortable accomadations. Had breakfasts included in the hotel and it's very very good food. Had great dinners in town, but had one in the hotel because we were tired and didn't want to deal with a night out. Weren't expecting much but ended up being one of the best dinners of our trip! (and we had a lot of GREAT dinners). We were worried as we were about the only people in the dining room but chalk that up to mid March I guess. Really good service and food, really do eat one meal in the hotel. we mentioned the hot room to our server and she acknowledged there were some "hot spots" in the hotel. One of the quirks of these old facilities I guess ...

    5
    « Great Stay in York »

    This hotel is perfectly located right across from the Minster. Lovely redone rooms, very pleasant and helpful staff. Will definitely stay at this hotel on my next trip to York. Look forward to visiting again soon.

    5
    « Lovely hotel »

    Stayed for two nights at this hotel. The room was recently refurbished and was fantastic. We had dinner and breakfast at the hotel, both of which were faultless. The staff are very helpful and pleasant, and the location is ideal. The only small negative is the taxi rank at the front of the hotel, it's a bit noisey in the small hours although this is not the hotels fault, the council could do with moving it!

    5
    « Luscious Lunch! »

    My friend and I met up for lunch and decided to try The Dean Court Hotel. We were so pleased about our decision! We chose the ' 2 courses for £15.' We both opted for the celery soup for starters - absolutely delicious Our main course we both had breast of chicken with asparagus, carrot purée, dauphinois potatoes and carrots. Again delicious. The table setting was 1st class as was the view- The Minster. The service was excellent- a young spanish lady who we thought deserves a mention! When you visit York, treat yourself to a meal at this hotel. We shall return next time we meet up.

    5
    « Fabulous stay in York »

    A fabulous hotel with an amazing breakfast in a great location. Clean with friendly staff. If there is one criticism, the room was a bit small, but it was booked as a small double. Would definitely stay again

    5
    « One of my favourite hotels »

    Stayed here for a 2 nights and it was a great stay. The service was some of the best I have experienced - the staff were amazing. Had room service on the first night and it arrived promptly and was nice. The breakfasts are also good - it isnt buffet (apart from fruit/croissants) but very nice. Location is brilliant and you get a nice view of the Minster if you are lucky. The rooms are pretty small, so dont spend too long in there!

    5
    « Birthday Treat »

    My wife booked this as a birthday treat and we chose this hotel because we visited 8 years ago and wanted to go back. The staff were welcoming and friendly. When we arrived, our bags were taken to our room by the concierge who helpfully explained the facilities to us. The room was lovely. Spacious and recently refurbished to a very high standard. Because it was my birthday, the staff had left a birthday card and box of fudge, which was a nice touch. There was the usual selection of tea and coffee plus free water and fizzy drinks and a cafeteria. If I had a criticism it was the cafeteria was only big enough to make one cup at a time which was a bit awkward when making for two. However, when we rang down one day to say they have forgot to leave coffee, the guy on the desk was straight up with the coffee and extra biscuits. There was an over the bath rainfall shower with plenty of pressure - too much in fact since the bath drain struggled to cope. My wife paid for breakfast. I'm not normally keen as I feel they are a rip off but this time I felt it was worth the cost. There was an a la carte menu with a good selection and food was cooked to order. There were a couple of downsides. The first, as others have pointed out, the room was a bit warm. I suspect you need to appreciate that being an old building, aircon would be difficult to put in. Secondly, our room was at the front with a lovely view of the Minster, but also opposite a taxi rank. We were woken a couple of times by drunks shouting at each other whilst getting a ride. However, neither issue would put us off returning the next time we are in York.

    5
    « Highly recommend Dean Court Hotel »

    We recently spent four nights in York (returning after having been there for two nights last year) and had a very enjoyable stay at Dean Court. The location can't be beat, the staff was wonderful, and the room, though small, was well equipped and very comfortable.

    5
    « Fabulous hotel »

    Amazing hotel, very comfortable and clean great breakfast too. Staff were so friendly and helpful couldn't fault anything. Location brilliant too as right by shops and minster. Would highly recommend.

  • 5
    « Fabulous place »

    Lovely hotel. Very central for the attractions that York has to offer. The staff at this hotel could not do enough for you, from the reception staff to the restaurant staff, first class treatment. Our room was number 27, I'm sure we were upgraded on arrival to a super four poster room over looking the Minster. Excellent room, immaculate , could not fault it. Complimentary soft drink in the fridge. Comfy bed. The manager found us a table very last minute in the restaurant for evening meal even though they were fully booked. Enjoyed a lovely meal with champagne . Again staff very attentive. Breakfast was equally top class and plentiful . I would not hesitate in recommending this hotel. We will be returning soon.

    5
    « Anniversary weekend »

    This is our second stay at the Dean Court Hotel and we find it excellent in every way. The location is perfect, right by the Minster, and no you aren't bothered by the bell ringing - the double glazing is very effective. We stayed for our anniversary weekend and had a 'standard' room with king sized bed - it was superb - if this is a 'standard' room the better class rooms must be fantastic. The staff are all very helpful and friendly - when they saw me struggling up the three steps with a walking stick and suitcase they quickly came to help. The restaurant serves a wide selection of superb meals, I had the fillet steak, cooked to my liking and because I can't eat mushrooms they made the accompanying specially without any in, my husband had the ox cheek and found it delicious. We had tea in the Court Cafe bar and this also was delicious. On any visit to York we would stay here again.

    4
    « Great location, great staff »

    I took my mum to Dean Court for two nights to celebrate her 80th birthday. As other reviews mention, the location is brilliant. We enjoyed an excellent breakfast in very pleasant surroundings while gazing at York Minster. We could wander into York and pop back to the hotel for a rest before another outing, and we enjoyed excellent meals out at Bennett's and Cafe Concerto, which are on the doorstep. The staff couldn't be faulted. Frank the porter was very friendly and helpful, as were the ladies on reception, the waiters at breakfast and the lovely lady from Stirling who cleaned our rooms. When we wanted fresh milk we got two lots very promptly, and having fridges in the rooms was appreciated. A very nice touch was the birthday card and box of fudge for mum's birthday. The only reason for four stars rather than five would be the need for some improvements to the rooms. We were pleased to be given two single rooms quite close together (12 & 16) which were easily accessible by lift. The rooms were spotlessly clean and the beds were comfortable but the decor is rather tired (not the bathrooms which have been upgraded - 12 with bath and shower over and 16 with walk-in shower). We note there is an ongoing refurbishment programme so in fact this may be addressed shortly. As others have said the rooms are quite warm (though the radiators weren't on) and just outside room 16 there is a rather noisy extractor fan, presumably from the kitchen below. It doesn't get turned off till nearly midnight and is on again from about 6.30 am and this room (unlike room 12) does not have a secondary glazing panel, which would have helped to reduce the noise, so if you need quiet before midnight then this wouldn't be the room for you. This said, we very much enjoyed our stay and would certainly use the hotel again.

    5
    « lovely stay »

    We booked this hotel as it's right in the centre of York City and had disabled facilities. On arriving at the dean court hotel we were greeted by friendly staff that couldn't do enough for us. The room's where clean tidy and looked to have been refurbished so the overall look was lovely. The full English breakfast was worth having a look at and the restaurant meals looked first class. will definitely be going back to York and will be trying to book into the Dean Court again.

    3
    « A very disappionting lunch. »

    We called in (myself and my family of 5) to check out this very smart looking hotel with a view to booking a long weekend. We ordered a light lunch, and the waiter/s were very accommodating with our request to be seated near a window. The service was professional and prompt. Unfortunately however, the lunch of ham sandwiches and a roast beef panini was poor. We are not at all fussy eaters but we were unable to eat 70% of the meal. The panini was so dry and hard I could hardly bite into it, the beef was however very nice. The sandwiches were also very disappointing and were also rather dry, similar in texture to something that had be made the previous day. Overall a very disappointing introduction to what appeared to be a very smart and well run hotel. At the time I did not complain, as I didn't want to detract from what had otherwise been a very enjoyable York visit, and felt to do so would have negatively impacted on my young family.

    4
    « York Tripp »

    Great hotel, service, food and location. Really cant fault. Stayed there 20 years ago and still a wonderful place to stay. Central location close to all the attractions and the view of the minster was awesome.

    3
    « Disappointing given the price »

    Overall this was a disappointing experience given the high room rate and the prestige which the hotel claims. Poor: Very expensive. Room small and cramped -- the size I would expect from a budget chain. A bed so high you almost needed a ladder to climb into it. Lack of storage/drawers in the room. Dreadful choice of beers. Very restricted restaurant menu with poor choices -- so poor we didn't bother. Bar food service was slow. Inability to get a light bulb replaced quickly. Room had recently been refurbished in a drab gray colour-scheme an still smelt of paint. Good: Staff friendly and mostly helpful -- one even appeared at no notice to retrieve my hearing aid from behind a radiator 10 minutes before we needed to leave for an important dinner. Fish and chips to die for. Excellent breakfast. Windows you can open. Right opposite York Minster. Very convenient for what we needed to do in York. Overall the hotel is very expensive. They are either very overpriced or seriously lacking in facilities. Probably worth half what we paid and no more.

    5
    « Afternoon Tea »

    I arranged for a small group of ladies - old girls from Dartford Girls Grammar School in Kent,-to have their annual get-together over afternoon tea at this hotel. The staff were excellent in both arranging the booking and the service on the day. The food was good and the table looked lovely with small flower arrangements. As we were able to book a room just for us and with a view of the Minster it proved to be a perfect place for our reunion.

    5
    « Superb »

    This place is a must for anyone visiting York, it's in the heart of York next to the Minster, everything is accessible, attentive staff, all of them went the extra mile for us, it was my partners birthday ( a bit of a milestone) while we were there, they brought breakfast in bed with a personal touch... A card and box of fudge, excellent service and excellent customer service will be going back again soon, loved it, go visit the minster, and museums go on you know you want to ?????? we did n will again thank you so much for a memorable stay

    5
    « Fantastic food .. Chocolate fondant ... The best I've ever tasted! »

    Visited the dean court hotel mid week for a meal in there restaurant. We had a window seat with a view of york Minster . Our waitress Ania , was fab. Nothing was too much trouble . I had the haddock croquette potatoes , and my husband and daughter had chicken wings. Both lovely . The flavours from the haddock croquettes was superb. We all then chose rib eye steaks . Cooked to perfection . With hand cut chips/ tomato and creamed mushroom. Served with Diane sauce / peppercorn sauce . Then my daughter and I had chocolate fondant for dessert. (Cooking time 15 mins) but as it said on the menu .. It will be worth the wait . And it was .. It is the best chocolate fondant I have tasted . We cruise a lot . And this is a favourite dessert of mine . But this was superb. Served with honeycomb ice cream . And decorated beautifully . Compliments to the chef. 10/10 for excellent service and excellent food . Well done dean court hotel ????

  • 5
    « An old favourite »

    Dean Court is our default hotel when we visit York. We've tried others, including higher rated, but we always come back as it is pretty failsafe. The food is good, the staff are good, the rooms are comfortable and the hotel itself couldn't be better situated - right next to the Minster and the main shopping attractions of the city. Granted it's not the cheapest hotel available but as the old missive goes - you get what you pay for. The key factor is value and for the experience, it's pitched about right. We'll be back.

    5
    « Fantastic food , and fantastic location. »

    The location was fantastic as a visitor wanting to see all the attractions. The room was well fitted and comfortable. the dinner and breakfast in the restaurant below was stunning and delicious. A great stay would visit again!

    5
    « SUPERB FOOD AND EXCELLENT SERVICE IN BEAUTIFUL SURROUNDINGS »

    We had my 50th Birthday celebration meal at the Dean Court Hotel Restaurant. There were 17 guests in total. The quality of the food, friendly and efficient staff, service and surroundings (overlooking York Minster), were excellent and faultless. I would highly recommend the Dean Court Restaurant.

    5
    « Very Pleasant »

    For us, the location was excellent. Next to the Minster, of course, but in front of the large open area next to it, giving a much greater sense of space than you'd find in the town centre. We had a room on the third floor, with a partial view of the Minster, which was nice to have. The room itself was a little tired, but that didn't bother us at all. The bed was large and comfortable, which is the most important thing. We found all the staff to be extremely pleasant and helpful, and the manager(?) showing us to our room was a nice personal touch. We left our bag in early in the morning and it was waiting for us in our room when we checked in later. Breakfast was as good and wide-ranging as you'd expect, with the hot element being freshly cooked to order rather than lying on a buffet. Despite this hotel being on the edge of the centre, the old town is so small that you're only a 10-15 minute walk to the castle museum area at the opposite end, so nothing is far away. We plan to come back to York later this year and have no reason to stay anywhere else.

    4
    « Perfect location and service! »

    Beautiful hotel ideally located for exploring the old york city on foot! The service was A+ and rooms just lovely. Only complaints are central heating too high making halls and rooms unbearably hot (slept with the window open in cold March weather!) and we overhead other couples complaining about this as well. Also the cooked breakfast was a bit of a let down, not very well cooked or pleasant to eat so gave up on that after our second morning attempt. All in all a pleasant hotel in a lovely location opposite York Minster.

    5
    « Great hotel and location. Tasty Breakfast »

    What a lovely hotel and in a fantastic location for exploring York. Great restaurants and shops right on the doorstep as you are right next to The Shambles. Everything is on your doorstep with York Minster right next door too. Staff were friendly and courteous. The valet parking was super convenient. The breakfast was very well presented, delicious and the service was great. When we got home we had left our phone chargers behind, i telephoned and the staff couldn't have been more helpful. They posted them back the same day! I would definitely recommend and would most definitely stay again. And finally book direct with Great Western - its cheaper than going through a travel search engine.

    5
    « May Oldham »

    Thank you for a wonderful stay, nothing was to much trouble for your staff. Lovely single rooms for my mother and I everything you could of asked for. Central to all shops and restaurants so this was ideal. Didn't have breakfast so can't comment on this. But would we recommend this hotel YES!

    5
    « The best of Breaks »

    A hotel in the centre of York with lovely views of the Minster. The staff are all friendly, helpful and professional. We had a wonderful stay for our wedding anniversary and everyone made it a very special visit.

    5
    « Romantic meal for two »

    AMAZING!!!! Being a hotel, the Dean court was never somewhere we would of picked for a date night, but was highly recommended by a friend. From the second we walked through the door the staff were very welcoming, polite and courteous. Our table had a gorgeous view of the York Minster, and with a live pianist in the background it was perfect! The table service was second to none and the food was even better! We can honestly say this was the best food and restaurant we have ever been to. Thanks to the chef and all the staff

    5
    « An excellent place to stay »

    Following a most enjoyable stay at this hotel over Christmas, my partner and I chose the Dean Court again for the Easter weekend which we spent in York. Staff were polite and helpful, we had a most comfortable room and the food was excellent. My partner is a little less mobile than she'd like to be and we found the hotel ideally situated for the Minster services - just across the road - and for easy access to key parts of the city centre. In fact we have already booked for another stay and are looking forward to it, I would like to take this opportunity to retract a previous negative comment I made regarding a Sunday lunch at this hotel a few years ago because it has clearly improved greatly and what I said on that occasion is no longer applicable.

  • 5
    « Easter Weekend »

    We stayed for two nights over the Easter weekend, arriving before lunch we thought we would drop our bags off and go for lunch then check-in. The welcome we received was so friendly and the reception staff checked to see if our room had already been prepared. It was and we were given a tour of the hotel facilities and taken to our room by Frank who personified the pleasant nature of all the staff at this hotel. The rooms are very well appointed and a good size. We stayed in room 63 and if you have a little difficulty with stairs then any of the rooms in the numbered in the 60's may cause you a problem. There is no lift access to this part of the hotel. Breakfast was very good, with a good view of the Minster thrown in. I would like to thank the staff who looked after me following a slight accident, and the kindness that was shown to me and my wife during the rest of out stay. I would stay at this hotel again if visiting York both for its location but mainly for the welcoming nature of all the staff we met.

    5
    « Can't rate it highly enough »

    We stayed here for 2 nights on 22nd & 23rd March 2016, the view of the Minster from the hotel room was fantastic. The room was very clean and had good extras, including a fruit selection, water (replenished daily) and Cola on the first day. The breakfast was very good and all the staff were helpful and very friendly. The hotel is very centrally located and all the main attractions are within walking distance - 15 minutes to the railway museum.

    5
    « Excellent location, accommodation & staff »

    Stayed early 2015 when our room was upgraded to a suite so when we booked a standard room this time we were hoping not to be disappointed. We weren't - beautiful room with huge window looking out over the front of the hotel, with the Minster to the left. Reception staff were so friendly showing us to our room, pointing out where everything was located etc. Breakfast was good but not keen on the sausages but that's just personal taste. Bar pricey but that wasn't a surprise so can't complain. We were able to leave our bags at the hotel on the day of departure for as long as we liked. A definite permanent feature on our visits to York.

    5
    « A Very Special Hotel »

    Very nice hotel. Great breakfast, and the staff ate attending. The hotel are on a special place, just front the Minster, a beautiful view. Around have all facilities, good restaurants, shops, pubs etc.

    5
    « Gorgeous Lunch »

    Just been to this lovely restaurant, it's in a fab location overlooking York Minster but even better than its location is the service. Every member of staff was courteous and accommodating. We had a wheelchair user with us and they could not have been any nicer. The meal was fantastic too so would definitely highly recommend the restaurant. Thank You to all the staff.

    5
    « Nice hotel »

    Booked last minute, really good staff, nice hotel. Right outside the minster, prime location can't go wrong. If I was there longer I would like to have checked out the bar, sadly missed breakfast can't comment on the food, but beds and rooms are nice.

    4
    « Overnight stay »

    We originally booked for 2 nights Friday/Saturday but due to circumstances were forced to cancel 2nd night (Sat). Cancellation was easy and without penalty (before 4pm on day of arrival). The hotel location is superb, opposite the Minster. We were met by a friendly and efficient check-in and the arrangement to garage your car until needed is excellent since parking in York is at a premium. Didn't dine in the evening but had a good hearty breakfast on Saturday; full English for me and a buffet for the Mrs. Our room (No. 20) was of a high standard and very comfortable with a king-size bed good size bath/wet room. My only quibble, and the reason I have not given a 5 rating, was that the room was too warm for my taste and I couldn't find a thermostat. So, even in mid March with the windows open and the ubiquitous duvet I had to sleep on top of the bed. But, hey, that's just me. I prefer a cool bedroom. In summary: a very enjoyable experience and would thoroughly recommend.

    5
    « Morning Coffee »

    Went in here for morning coffee on Saturday morning. Next door neighbour to the Minster but a haven of calm. Beautifully furnished and nice and warm. Good coffee and excellent service. Open to non-residents, newspapers to read and excellent toilet facilities. So nice will look at staying here on a future trip as would be well worth the extra cost.

    5
    « Excellent location, excellent staff »

    My wife and I stayed here for a short break in York in March 2016. We were looking for a hotel near all the major attractions, with parking and at a reasonable price. Dean Court was perfect. It is an AA 4* hotel and as you'd expect, all the usual 4* facilities are available. What made this hotel stand out was its location and the staff. You are right next to York Minster, about 1 minute from the Shambles, about 3 minutes from an entrance to walk the wall. The staff were genuinely pleased to help you and were very friendly - both at reception and in the restaurant. We only had breakfast at the hotel so cannot comment on the other meals but the breakfast was excellent. The restaurant overlooks the Minster and if you get a window seat you get an excellent view. For parking, the hotel provides a free valet service...just park initially right outside the hotel and go in and register, the staff will take your car to the car park for you. Our room was a standard double, which was a good size, with the usual 4* facilities. Overall, I would happily recommend this hotel.

    4
    « Lovely hotel - suites are fab!!! »

    Stayed as a couple in one of the suites overlooking the Minster - wow, what a great hotel. I'm not sure about the other rooms but ours was wonderful with a great four poster bed and was nice and large. Service was great and the hotel was extremely clean. We didn't eat at the hotel so I can't comment on the food.

  • 5
    « Good quality hotel in the best location in York »

    Have stayed here many times over the years and recently returned after a gap of some years. Probably the best location for any hotel in York.As the pictures show you are just across the road from the Minster and stepping out of the hotel you find you are immediately amongst the shops restaurants and sights of this of this delightful historic city with everything in walking distance. Car parking is a problem for hotels in York.Dean Court's answer is to provide valet parking which is efficient and courteous but adds £18.50 per24 hrs of your stay.This is said to be slightly less than the public car parking which has the disadvantage of being some distance away and insecure.The hotel's valet parking is said to be secure and must be fairly close as the "valet" takes about10 minutes to reappear with your car. The hotel is well appointed, the rooms are comfortable and are in the process of being improved. Many of the rooms face the Minster.The minster bells are not intrusive, however.Staff are professional ,seem well trained and were courteous , smiling and attentive in manner. On this occasion we only had breakfast at the hotel.We found I it to be of good standard and pleasantly presented.Having breakfast whilst viewing the city building up it's momentum outside is very pleasurable from the windows of the slightly elevated position of the dining room. Will continue to return ! Disadvantages? Only that it gets rather more expensive in the "season"

    5
    « Best view in York »

    I am a regular visitor to York and recently stayed in the Best Western Dean Court. The room was small but quaint and beautifully decorated. Great service and friendly staff. Lovely breakfast which they serve at your table and with a view of York Minster. Worth a visit. Brilliant location.

    4
    « Great staff and location »

    Had a great weekend break here and overall we had a good time. The staff are amazing, very attentive and helpful, nothing is too much trouble. The hotel is in a fabulous location for exploring York with loads of excellent cafes, restaurants, pubs and shops virtually on the doorstep. The car parking service is excellent, they allow you to check out, leave your luggage and go off for the day. When you are ready to go home just go back to the hotel and they bring the car back from wherever it`s been parked and off you go. The only negative we have is that the room we were in is ready for a make-over, it was lovely and clean but a little tired looking. It needs some modernisation. Oh almost forgot, the lift squeaks, which was a minor problem at nightime for my wife who still has good hearing

    5
    « A Fantastic Hotel !! »

    Stayed for two nights here and would like to recommend to anyone potentially thinking of using it. A friendly welcome , a fantastic room with a view of the Minster and an excellent breakfast both days. Location is superb being right opposite the Minster , the staff are very welcoming and friendly and there was no faults whatsoever with our stay. Recommended !!

    4
    « Great location and facilities »

    Right opposite the Minster, this hotel couldn't be better located. My room was small but had all the facilities one would want and expect in a hotel of this quality. Breakfast was very good and the staff enormously helpful (I had to rush to A and E due to an accident with my eye and they phoned for me). I didn't particularly like the decor downstairs and the coffee was expensive and not great, but otherwise a very comfortable stay.

    5
    « Even better "great experience" »

    Met friends from the North East and decided to stay over night with breakfast, we tend to do this a couple of times per year. The best hotel experience I have had in YORK. The porter parked our car, checkin was easy quick and so friendly and Leah was outstanding. The room was big and airy with the most comfy bed and a great choice of pillows, an enormous bathroom with a bath and LOTS of hot water. Breakfast next day was so special, sat in the window overlooking the Minster no hustle and bustle just superb service. Many choices I had Kedgeree even better than the one I make. Staff very helpful but not obsequies.

    5
    « Lovely Hotel in a Great Location »

    Enjoyed our stay at this lovely hotel right next to York Minster. The staff were very friendly and efficient. Valet car parking service on arrival and departure which is quite a plus in busy York. The room was small but nicely decorated and clean with everything you could need. The breakfast was very nice with lots of choice and the breakfast room itself had lovely views of the Minster. Would definitely recommend this hotel.

    5
    « Lovely hotel in great location. »

    Lovely hotel right next to York Minster. Attractive rooms and helpful and friendly staff. Beautiful views of the minster from the breakfast room. We had at first thought the £18 parking charge for an overnight stay was a bit on the high side but this including valet parking and we were able to leave the car there from 11am on the day of arrival until 10pm the next day so definitely worth it.

    5
    « Superb Hotel »

    Visited York recently and decided to stay inside the city walls this time around as we usually stay a little further away. Picked the Dean Court Hotel and we weren't disappointed. Amazing location, literally facing the Minster. Hotel is beautiful, inside and out. Staff were very friendly and welcoming. We arrived early and staff took care of our case while we headed out for lunch. When we eventually checked in, our case was waiting for us in our room. We stayed in a double room and it was amazing. Lovely and clean, spacious and comfortable. Ordered a room service breakfast the next morning which was on time and delicious! We will definitely be staying here again the next time we visit York and would recommend the Dean Court Hotel to anyone!

    5
    « A friendly and efficient hotel »

    I would recommend this hotel. The staff are friendly and courteous and the service was good despite pressure at the weekend. It is situated very close to the Minster and all the old parts of the city.

  • 5
    « Mothers Day Lunch »

    Decided to treat my mother (and father) along with my sister and her mother-in-law to a Mothers Day Lunch at the Dean Court Hotel in York. Made extremely welcome on arrival and had a pre lunch drink. Then taken to table for the menu which offered an excellent choice and value. 3 course meal and coffee represented great value. Nice added bit was a gift for the 3 mothers present which was a nice touch. Highly recommend the restaurant. Great food, staff were excellent and a great view of York Minster whilst eating.

    5
    « Wonderful View. »

    We stayed here as a Mothers Day treat, as I work Sundays we arrived Friday. Brilliant location right in the heart of York and next door to the Cathedral. In fact the view from our room was the front of the Cathedral. Lovely room, with so much attention to detail, such as an umbrella in the wardrobe in case of rain, dvd player and you can hire dvd's, but hay if you are taking children to stay pack some of their favourite movies too. Postcards for you to send to relatives, feathered pillows etc.. The best nights sleep I've had in a hotel, due to comfy bed and pillows. Lovely staff and well run hotel, we would defiantly recommend this hotel and look forward to returning in the future,

    4
    « Great location »

    Stayed for a couple of nights with my young son. The location is super, within easy walking distance of everything. Our room was clean, quiet and comfortable, if a little tired. Could not complain about the super view from both the bedroom and the bathroom. Staff were all friendly and check-in was quick. Would return if ever in York again.

    5
    « Boutique-like hotel »

    This must rate among one of the best hotels I have visited. Great attention to detail, superb location, brilliant customer service, well presented and delicious food and nothing was too much trouble. The rooms were a little small, but it was clean, comfortable and well equipped. Highly recommended!!

    5
    « Great stay, friendly staff, would definitely return. »

    We stayed at the Dean Court Hotel with friends for two nights at the end of February. I honestly could not fault anything about our stay. We phoned from the car when we were about 10 minutes away, so we're greeted when we arrive and our car is taken away for us to a nearby car park. The room was clean and tidy, the bathroom especially so. Breakfast was very good, the usual cooked options with cereal, toast in addition and service was both friendly and prompt on both mornings. The location, right opposite the stunning Minster, serves as a great base to explore the City and a great marker when you want to get back later in the day. Overall, very happy with our experience of the Dean Court, and would definitely recommend.

    4
    « Fabulous City Break »

    Myself and my husband with 4 other friends have just returned from a really great weekend spent in York. The hotel was lovely, very clean, we had a small double standard room which had everything we needed as we didn't intend to spend our time in the room. The staff were very friendly and nothing was to much trouble. The location was perfect, close to everything, looking at the Minster while eating great food was fabulous and very easy to get to from the train station. Will definitely go again.

    4
    « Great location, room disappointing. »

    This hotel has probably the best location in York, right outside the Minster and close by to all the amenities. We had a fantastic experience from when we arrived, we left the car on the front & it was took away for valet parking for the night for £18. Once checked in we were helped up to our room by one of the staff, whom was very polite. The only let down was the room in itself, which was very small & had a small bed to match. It were clean, but could do with updating. All in all a fab experience, but for the price, I would of expected the room to be a bit more up to date with the times.

    5
    « First visit but won't be the last. »

    Having a young family we decided to book a family room in York as a little half term treat for the boys. We only live 55 miles from York so it seemed a good place to try out to see if it worked. From the moment we arrived we were extremely well looked after by the staff who made a proper fuss over the kids and couldn't be more helpful. We arrived at 11am so it was too early to check in however the staff put all our bags and cases into the secure storage and drove the car round to the carpark which was 10 mins away. This itself was superb as we could set off into the city and explore knowing everything was ready for us when we got back. When we arrived back after a good old walk around we were shown to the room and all our bags were already in the cupboards etc. Very detailed explanation what was available to us and what times the restaurant and bars were open. We headed down for dinner and the meals were excellent. Especially the kids meals which went down a treat. Come the morning the breakfast was superb. The items on offer was very very good and the service was great. On check out we were allowed to leave our bags whilst we spent the rest of the day exploring. We returned at 3:30 and the staff recovered our car and put all the bags in it for us. All in all a very very pleasant stay. The kids absolutely loved the visit and we are already getting asked when we are going back. Oh and the view from the room was possibly one of the best I've had in the many hotels I've stayed in Many many thanks

    5
    « Dean Court Hotel - better than expected »

    Would recommend this hotel to anyone, from walking in the staff cannot do enough for you, friendly and helpful - we thoroughly enjoyed our stay and will definitely come back. Very welcoming hotel, in a fabulous location.

    4
    « 4.5 out of 5 and excellent yet again »

    I've stayed at this hotel many times over the past 25 years (as I come to York regularly to visit family). I've used it as a solo traveller, in a couple and now with a child using the family rooms. I've stayed at several other local hotels, but this is my/our favourite by far. Why? Because the staff are exemplary, the rooms are comfortable, the food is delicious, the location is brilliant for exploring the city and the valet parking is massive bonus. The only reason it doesn't get 5/5 is because my daughter didn't think the sofa bed she had this time was very comfortable (and now she's a little older and heavier, she's probably right). But I'm sure there are family rooms with proper beds too.

  • 5
    « Back again »

    Great hotel, great location, can't say how many times we have been here, but it's quite a few, wouldn't stay anywhere else. Last year the room was quite noisy, this year the room was probably the smallest we have had and not the nicest, but it was quiet. Breakfast and service excellent. Great to see the same friendly faces on reception and the porter.

    4
    « Great Location, Good Hotel »

    Stayed here for a mid week break and received a warm welcome on arrival. Our room was somewhat small, although adequate, but the view out to the Minster more than made up for this. The room was well appointed and clean, as was the bathroom. Breakfast was of a good standard. The hotel is excellently placed for exploring York on foot, so upon arrival we had the car valet parked until our departure. Plenty of choice for pubs, restaurants and cafes nearby.

    5
    « Good hotel, great location »

    After deliberating over all the possible hotels in the York area, eventually decided on this one. Very close to the centre and reasonably priced. What a complete find. Just on the edge of the main part of town but with all the attractions in easy walking distance. Very modern downstairs and all the staff are very friendly. We had a family room which is not huge but perfectly adequate for a family of four. Very clean and the kids get a wee den/room of their own with a bunk bed and single bed. Breakfast was great. Very good service and all the food was lovely.

    4
    « As a place to get your head down - thumbs up »

    Hotel is very nicely decorated and in a great location. Rooms, staff, breakfast and bar were top class and valet parking was a real bonus. Negatives would be - dinner (tasty but small portions), lift (bit like the dinner portions far too small) & room was unbearably hot at night. We followed the instructions and turned radiator down but it was still belting out heat so had to leave window open all night. I would say we didn't mention this to staff so perhaps didn't help ourselves.

    5
    « Fab Hotel - simple as that! »

    Stayed overnight 08/02/15 with my husband for a celebration. Booked deluxe room & thoroughly enjoyed the whole experience! The staff were helpful & pleasant, the room (22) had everything we needed. The dinner on the evening was super, we chose the steak & it was lovely, the staff were very efficient and polite. At breakfast the same lovely staff served up a very tasty breakfast Can only say good things about this place - bit like York itself!!

    5
    « Great location, great views, great staff, good food. Just brilliant »

    Arrived at the hotel at 1-20pm. Room not ready till 200pm as stated but the staff were happy to take our luggage. On return we had a personal tour of the hotel. We were shown where the bars were, the dining room, breakfast times etc.explained. We were then show to our room and again, everything shown to us. Possibly a bit obvious for some bits, but nevertheless great hospitality. Our cases were in our room for us. The staff could not do enough for us. Free bottles of water in the fridge and told if we wanted fresh milk etc we only had to ask. Free wi-fi code in the room. Breakfast was very good, large choice of everything, especailly fresh fruit. Again great service by the staff. Had a full english breakfast. Everything hot, fresh and good quality Only comment was cold baked beans. This hotel is in a great location. You couldn't get closer to York Minster. After checking out we left our cases until later in the day. Before we left we commented how good the hotel was and was shown two of the brand new refurbished rooms/suites. They are amazing. Perfect for any occasion where you would like something specail especailly anniversaries or weddings. All in all a brilliant hotel.

    5
    « Perfect »

    Perfect location walking distance to Minster and everywhere else in lovely York.We got a room with a separate bedroom for the boys.Excellent! They loved it.Very nice breakfast area with English as American food.We stayed only one night on our way to Manchester but would definitely go back.Loved York.Parking expansive but they park the car for you and you don't need to use it in the city.Highly recommended.

    5
    « Perfect location for York Minster »

    I booked this hotel for a weekend away with my wife. The location is absolutely perfect for all of Yorks central attractions and is literally facing York Minster. There is a valet service for parking your car for the duration of your stay, which isn't cheap, but works very well and the facilities are great. Breakfast was very good with all the usual options for a British/Continental taste. We had exceptionally good service from a young barman/waiter called Pablo. He gave us tips for local restaurants and bars and was a charming and very nice fellow. All in all, a great hotel and if we visit York again we will definitely book this hotel.

    5
    « Superb hotel »

    Stayed in the best western plus hotel as part of our mini moon. We booked through booking.com The price was extremely competitive. The room was very nice and clean, fresh towels and tea and coffee daily, we were in room 61, We over looked the Minster and the bells could be heard during the day. Very pleasant. Some reviews have said that it can be noisy, but we both had a very relaxing sleep. The staff were extremely helpful and the breakfasts were delicious with plenty of choice. The hotel is right in the centre of York with easy access to all the shops. We would definitely stay there again without a doubt.

    4
    « Perfect location, but pricey parking »

    This is a good hotel that could be grand, its in the shadows of the minster and easy walking of everything in town. The restaurant could be excellent, just lacks some life, breakfast was good. Internet not fantastic but OK, parking is extortionate at £18 a night, staff advise you not to park outside even though its free 6.00pm til 08.00am, they will park and return for you, of course they will at £18!! OK , York is expensive and without the parking this is a nice stay.

  • 5
    « AWESOME! »

    Chose this hotel as we wanted something a little bit special and also close to the minster - we were certainly not disappointed! We walked from York railway station and it only took us 10-15 minutes. The entrance was almost opposite the main entrance to the Minster so we couldn't get any closer than that! Check in was fast and efficient. We had a fabulous, extremely comfortable four-poster bed (Room 22) - the room was large and also included a complimentary box of fudge, bowl of fruit and water and soft drinks in the refrigerator. There were also bath robes and slippers available in the wardrobe along with an umberella which thankfully we didn't need to use. There was also a lovely sofa area infront of the large TV and DVD player which was nice to use relaxing before bed. There was some noise from the street outside with people laughing and singing late at night but with the double glazed window shut it couldnt be heard. We actually opened the window on Sunday morning to hear the bells from the Minster ring! Breakfast was cooked to order and served lovely and hot. Would thoroughly recommend staying here.

    2
    « Disgraceful way to treat a customer. Never again. »

    One of the worst night of my life. I was given a room that it is unsuitable for accommodation. Although in my booking I had specifically asked, for health reasons, for an upper floor room where I could open the window, I was presented with a very small room overlooking other walls, on what appeared to be the rooftop of the kitchen, various kitchen vents right in front of the window that could open only for a small portion. The room nr. 12 was suffocatingly hot, the member of staff who accompanied me there switched off the radiators saying that the excessive warmth was due to that. That was not true. All through the night the temperature in the room was unbearably hot and the heat was coming from the floor too. When late in the evening I went downstairs to complain, the only things I was offered were some water and the aid to come up and switch off the radiators, things that had already been done. In the morning when I checked out, there were three members of staff, two very young and one middle age man who could have well been the manager. A very young lady, obviously not trained to deal with an unhappy customer received my complaints with only a "I'm sorry" without even looking at me. The two other members left her alone and disappeared. To complete the terrible experience the breakfast was poor, the coffe was disgusting, the restaurant manager was not impeccable, clothing not fresh and hair not clean. Pity, great location, the hotel would be lovely with another management.

    5
    « Great hotel & location »

    Arrived 5pm Friday great Central location right next to minster. Valet parking So car taken care off which was around £18 for the night. Room 62 very clean and tidy and with separate bedroom for our 3 girls (all under 10) with 2 Tvs in their room and a PlayStation. Nice small hotel bar and all staff very attentive. Next visit to York will definitely consider this hotel again.

    1
    « Disappointing »

    We visited the cafe bistro late on a Saturday afternoon. The waitress was very friendly and seated us straightaway, however, both the waiter and waitress disappeared and we waited for almost 15 minutes to be served but nobody came. Unable to attract anyone's attention, despite the fact that they were not busy, we had no alternative but to leave. Very disappointing since we've been here before and usually enjoyed.

    4
    « Fantastic service at Dean Court »

    We stayed at this hotel on 20/21st January 16. There was a large group of us celebrating my Aunts 80th birthday. The staff went out of their way to welcome us, nothing was too much trouble for them and they were so friendly and welcoming. Check in was extremely smooth, even offered Valet parking of our cars! The hotel was ideally situated in the centre of York with beautiful views of the Minster. The rooms and beds spacious and extremely comfortable, if anything a little too warm!! All the staff were approachable and happy to help. Breakfast was excellent with a very large choice, whilst we did not have time to try the restaurant the menu looked delicious. We were particularly impressed with Pablo, who is a member of staff, he went out of his way to personally take care of us, was very friendly, and made our stay very enjoyable. If anyone Senior from the Dean court reads this please pass on our personal thanks to Pablo. Would definitely recommend staying here again.

    4
    « great stay »

    We stayed for one night as an after christmas getaway. we had a lovely time in a very pleasant hotel, where the room was lovely and the staff were great. We didn't have an evening meal but we had breakfast which was good. The waiter happily provided us with a different juice than one which was out when he heard us talking to each other and saying that we would have preferred pineapple rather than what was on offer. The room was a great size, warm and comfortable all made for a lovely stay and a comfy nights sleep

    5
    « Weekend Treat »

    Great location opposite the Minster and lovely friendly staff. Valet car parking made for a stress free start and a few special surprise touches were added for my wife's birthday which really made for a memorable visit. Thanks to all the staff and we look forward to stopping again ??

    5
    « Outstanding! »

    I visited here with three friends and booked 2 twin rooms via booking.com. we arrived and were given rooms 28 and 40. the rooms are beautifully clean with tea and coffee making facilities, a hairdryer, toiletries and an iron/ironing board. room 28 has the most amazing view of the minster in the whole of York. the breakfast is a buffet for the cold items and then table service for the hot. the staff are wonderfully friendly and efficient. this is a great hotel......enjoy!!

    5
    « Excellent for disabled guests »

    I stayed here with my grandma for her 90th birthday treat. She's not very mobile or steady on her feet but her room was perfect for her and they kindly upgraded me to be in a room nearer to hers. The wider hotel is also very disabled friendly and the staff were exceptionally friendly. The breakfast was amazing and we were spoils for choice. The decor of the hotel and my double room was also very nice. The location was also perfect for a short city break, with immediate access to the cathedral and the lanes just a few stops further. I definitely recommend and hope to be back soon!

    5
    « Made our Golden Wedding a time to remember! »

    We held our 50th wedding anniversary celebratory meal in the "Ellen Best "dining room. 14 of us sat down to a beautiful luncheon. The service was attentive..but not intrusive and the food was very well cooked and beautifully presented. Prior to the actual meal we had had excellent co-operation from 'Erin' (events manager) and her staff, co-ordinating with the chef about our menu choices. It was a pleasure to arrange the celebration, rather than a 'hassle',as a result of all the help we received. We thoroughly recommend the restaurant and will hopefully return.

  • 4
    « Short stay in York close to York Minster »

    The hotel is ideally placed for visiting York Minster and the older shopping area. Staff were friendly and helpful, whilst being professional throughout. Food well presented, with choice from snacks to restaurant. Overall, a very happy experience

    5
    « Lovely Stay »

    Lovely hotel. Rooms contain everything needed good size TV, complementary water in fridge, tea and coffee, WiFi and a glorious corner bath with shower. Location is perfect opposite York Minster and close to many eating and drinking establishments. Will certainly stay here again if we visit York.

    5
    « Great service, lovely location »

    Absolutely delightful room- beautifully furnished. We stayed in one of the suites, had help with our luggage and valet parking is reasonably priced and convenient. Reception called to check if all was OK about 10min after settling in which was a thoughtful touch- we received a very informative guide & map booklet upon arrival and they are very happy to help you with restaurant bookings, locating services, etc. Breakfast has a beautiful view to York Minster and is delicious- self serve cereals, fruit & pastries, then order a hot breakfast from the menu (vegetarian friendly with veg sausages and bacon!). Great location- easy walking distance to many attractions and it's just a lovely part of town facing the Minster & hearing the bells. Magical stay!

    5
    « Excellent hotel! »

    The best location in York, everything you need in the room, very good staff, fantastic breakfast... We were very glad to stay in this hotel. It's located in the center of the city, close to all attractions. The room was very good, containing all what you need, the breakfast was excellent, and the staff very friendly.

    5
    « A Perfect start to Xmas »

    Located 50 metres from the Entrance to York Minster this hotel must have the best location in this beautiful city,we stayed in a recently refurbished room and having stayed here last year in a similar room they have really pushed the boat out on the decor which I found to be very tasteful. Breakfasts were excellent with a wide choice to be had from the ever present,friendly and attentative staff. My only slight critisism is that the Hotel was a little too warm and stuffy although that was soon cured by opening the bedroom window slightly, maybe could benefit from installing an up to date AC system, but all in all a great stay and a wonderful start to the festive season, will definitly be booking for next year.

    5
    « An excellent hotel »

    I don't normally write reviews but we had such a great experience at The Dean Court Hotel I felt I owed it to them to share our experience. The hotel is one of the friendliest hotels we have ever stayed in. Nothing was too much trouble. It is in an excellent location right outside the Minster which was great for our New Year break. Everything including shops museums etc are within easy reach. The hotel offers great food and comfortable rooms. We booked 2 standard/doubles and were allocated rooms 42 and 52 which were very roomy, exceptionally clean with large bathrooms and really comfy beds. Although the hotel is set on a wide 'no through' road the only traffic you really get is taxis to and from the taxi rank opposite. As we stayed over New Year the only night we noticed or heard anything from the taxi rank was New Years Eve where, as you would expect, there was a huge queue but we didn't hear too much noise as the road is so wide. We would have no hesitation in staying or recommending this hotel to anyone who wants a break in York. Perfect.

    5
    « Memorable »

    My husband , a Yorkshire man, gave me a surprise treat, by driving us 5 hours north, to York, with a 2 night stay at Deans Court, as a New Years gift. I was told that dinner on the 31st. December would be a 'black tie event. What an excellent hotel, friendly welcoming staff, and a superb New Year's Eve 5 course meal, where the Chef did us proud. Before the meal we were offered champagne cocktails and canapés, and after, there was a disco which provided music for the older set, probably we ourselves were the older end of the 60 or so attending, we so enjoyed the evening, which was interrupted at midnight by standing on the hotel steps and joining in with a crowd which we were told was an estimated 3'000 to welcome in 2016. Our room was memorable, facing the York Minster, an imposing edifice which it is important to visit. York is truly a great city, and we thank all the hotel staff for making our stay such a memorable time.

    5
    « V Friendly and Good Hotel Right By York Minster »

    This has been one of the best hotels in York since I grew up there in the 1960's, if not before. Now when I return to York, it's where I stay. It is in the heart of the city, next to the Minster (cathedral), and a short walk from all the shops, museums, galleries, theatres, cafes and pubs. Don't worry, the chimes of the Minster clock stop at night. It's a short taxi ride from York station, but allow plenty of time when booking a taxi to catch a train, as the traffic can be very slow. The rooms are well equipped, but it's an old building and they're a correspondingly small size. Some are very hot and you need to open the window. There are two lifts (elevators), one of which only takes one person plus bag. The other is fine. The staff are very welcoming and friendly. Not all the bar staff know their cocktails, so if you are particular about how it's made, don't be shy to explain. You might imagine in a tourist city that the good restaurants would be in the streets and no one would use a hotel restaurant, but the Dean Court's restaurant is one of the best. Interesting menu, excellent local produce, good selection of wine, nice service. York is an ideal place to break a journey, but you can't book at the Dean Court (or any other big York hotel) a long time in advance for just a single night at the weekend. The secret is to wait till the week of your journey and then see if they can do a single night. But there's so much to do in York that you really should stay all weekend.

    5
    « Happy Birthday Billy »

    It was our grandson's 7th Birthday on Tuesday. After an outstanding performance of Dick Whittington - produced and performed as as Dame by Berwick Caley at the Railway Museum(The Grand Theatre's temporary home during renovations) we were taken to Dean Court Hotel by our son Charles and our wonderful daughter-in-law Janette. With a very special cake delivered from Betty's and a superb meal at the hotel we wished Billy a very happy birthday. The staff at the hotel were so friendly and kind allowing us to bring in the chocolate Birthday cake as our dessert and serving a most delicious meal- enjoyed by all - but most importantly by the children. nothing was to much trouble - my husband even got a portion of garden peas which were not on the menu! Thank you all at Dean Court. ...And a swift and smooth rail trip back to Huddersfield to finish off a perfect day.

    4
    « Fantastic Christmas break! »

    Just got back from a wonderful three night stay over Christmas. We took my husband's elderly mother and the staff were very attentive towards her and indeed to us. We have rarely experienced such friendly and efficient staff. We were given a table facing the Minster and our room, no 27 , had the same fabulous view . This room is in line for quite extensive refurbishment in 2016 and it is a little tired and dull, but very large and comfortable with a large array of facilities, including an ironing board. There were also lots of treats in the room on our arrival, which were very much appreciated. If I had to say anything slightly negative, I would have liked to have seen more festive decorations and fairy lights. There were none in the bar area and some parts of the dining room looked a bit austere, but this is a very minor criticism . We would definitely stay here again.

  • 5
    « We loved our visit ! »

    This was the first time my husband and I have left the children and had a couple if days away. The hotel was superb from arriving. Luggage can be left before the room was ready and the barman was really friendly. The room was beautiful. Room 15 overlooking the Minster and great views. The restaurant was beautiful and the staff attentive throughout. The breakfast wow!!!best eggs Benedicts ever. Everything was amazing. We will be back. Thanks to everyone.

    3
    « Christmas don't! »

    Went here for our work 'Christmas do' one Saturday night in early December. We arrived at 7:15 and were lead straight to our table. Although we were still waiting for 3 people to arrive, no sooner had we sat down, and they started to bring out our starters. It would have been nice to get settled, have the whole of our arrive and be asked if we would like a drink first! When we asked if we could order some drinks we were told " in a minute"!!! I shared a bottle of wine, which once we had had one glass, the bottle was knocked over by the waitress.....she attentively cleaned up the mess though, but no gesture was made to replace the lost wine. The food was satisfactory, not much time to rest between courses, as soon as one course was finished the next was out. The meal was finished off with coffee and then when we had finished that some mince pies were brought out! I just thought the whole thing lacked any attention to detail. We felt rushed.

    4
    « Beautiful York »

    Lovely Hotel, excellent location right in the heart of York. Staff were helpful & friendly, room was spacious, clean & breakfast was good. Would stay again. Quite pricey but standard price for York. Was quite noisy till 12pm as there were Xmas parties being held in Hotel - to be expected for this time of year.

    5
    « Best Western Plus Dean Court Hotel, York »

    I have selected 'Solo' as my type of visit but it was a combination of 'Work Social' and 'Solo' as I was here for my work's Christmas meal with 11 colleahues in the afternoon of 17th December and I'd also booked in to stay the night. I am so impressed with the staff, the comfort and cleanliness of the hotel and the food was delicious. It is in the York City Centre, only metres away from the Minster, so it is very cinvenient for the tourist attractions - not forgetting get the great shopping. I am planning my next stay for this hotel. I have no hesitation in giving this a 'highly recommended' status.

    5
    « nice lunch great vista »

    Great food and service, well looked after, we were a large party and this caused no problem for the professional staff. Fantastic view of York minster from the dining room, clean and good facilities. Parking is always a problem in York so get advice on nearest and cheapest places.

    4
    « shopping break »

    Having spent a night at the Dean Court we were pleasantly surprised to find a very clean Hotel where the food service and staff were to a very high standard. Wish the Hotel and Self Catering industry in Padstow and North Cornwall could take a leaf out of their book instead of adopting a take it or leave it attitude. Once again, well done to all at the Dean Court.

    2
    « Disappointed at room / experience for price »

    Very disappointed to write a poor review but we have been to the Deane Court for three consecutive years and this year was poor. The room was tiny for £200 per night and felt cramped claustrophobic! The bathroom was small and the fan extremely noisy ! Room was so hot and windows needed to be open all night as even with radiators off it was tropical (r24) which considering there Was a taxi rank opposite was not ideal In previous years are room has been much bigger ! The breakfast too was not as good as in previous years. The fruit selection was tiny and I had to queue begins 4 others to serve myself. Sausages were tasteless and black pudding bland. When we have been before food has been delicious and it felt as though suppliers had been changed to our detriment ?? On top of this there was a farmers market tent erected outside our room on the sat and this meant we were awake from 6am ! Because of steel scaffolding being thrown around and shouting ! Bar staff didn't seem to know what they were doing and I feel so disappointed ! We now have to decide what to do for next year but when you save £400 for a special trip sadly this didn't deliver this year ??

    5
    « best located hotel in the city »

    this is the third time i have stay at this hotel it standards have never changed its still got the feel of a country house hotel in the city. it is the best located hotel in York opposite the minster .the room we had was well equipped with tea and coffee making facilities everything needed in a modern room there is a lack of air con but it good fans in the rooms very comfortable beds. the staff are very friendly and helpful .the breakfast was fresh cooked excellent there is a nice restaurant and coffee shop for bar meals it is a mixture of British traditional feel with american service would recommend

    5
    « Trip to Christmas markets »

    I regularly visit York throughout the year and this was my first stay at dean court. For me the hotel just gets 5/5 from me! The staff are fantastic especially the lady that checked us in at reception, they help with bags, show you around the hotel and to your room and the valet parking is also most helpful! The room itself (standard double) is enough for a short stay, it was clean and the bed comfortable. I would say the bedroom itself needs a little update but nothing major. The view from the room was nice. The free wi fi is also very good. Breakfast was lovely yet again the staff excellent and the food lovely. Checking out was easy the hotel more than happy to keep your bags and car why you make the most of your departure day! When you look at the prices of hotels in York I do think this hotel offers very good value for money! I would most definitely stay again!

    3
    « A hotel of 2 halves »

    We stayed for one night to meet friends and to visit the Christmas markets. In relation to the hotel side of it, we award one star. The corridors and our room are scruffy and the decor is at least 30 years old. Our room was very tired and none of the furniture matched and looked like a charity shop had supplied it. Not worth £180 a night - ever. We had lunch in the restaurant, which was like being in a totally different hotel. We would award the restaurant 4 stars. The menu was small but had enough choice and the quality of the food was very high. The views of the Minster make it a top location. An excellent restaurant in the evening and also for breakfast, which was also superb. They are resting on their laurels here due it's fantastic location, but is in severe need of updating and investment. It sells itself as a flagship hotel, but it does not live up to that billing.

  • 5
    « Great staff, great location and great food »

    We had our wedding meal in the Ellenbest room at the Dean Court Hotel which was just right for us and our wedding guests, food was great, service was great, staff were brilliant and no request was too much. All Managers and Staff were very friendly, accommodating and helpful resulting in a great atmosphere thus making our wedding day very special. Thank you Dean Court you have lived up to our expectations once again.

    3
    « Great Location, rooms need updating »

    We have stayed at DCH several times but more recently defected to Cedar Court Grand which although not as well located has superior accommodation. The staff at DCH are lovely and very friendly. Restaurant staff are accommodating and very pleasant. Location is perfect but the rooms are a little tired now and could benefit from an update. The bathrooms in some rooms are tiny and one bugbear is that there is nowhere to put spongebags or toiletries in the bathroom. Overall a pleasant stay, but the price point suggests a higher level of accommodation than is currently provided.

    4
    « Very convenient »

    Excellent location, very good restaurant, hard working and friendly staff, excellent breakfast, valet parking. As it's an old listed building there were issues with the window which had a massive gap letting cold in. This was causing draught which then rattled not only the window but also the door all night. Bed was too soft and it moved with every turn. No mixer tap in the bathroom. Mirrors in wrong places.The room was very dark during the day and we had no heating as the radiator needed bleeding. It was a very cold November day and we were absolutely freezing. However, when reported to the reception the problem was addressed immediately, though due to the window issues it was never warm enough. There is a heavy curtain which is supposed to stop the draught but it also ironically blocks the heat from already a very inadequate radiator. However, I understand that there are probably better rooms, though at a higher price. It is already quite an expensive location so it's just a question of whether you are prepared to pay the premium. Still, we really enjoyed our stay in York and we will be back.

    4
    « Delightful afternoon tea (I didn't stay as a guest though, I was there for the tea and cakes!) »

    Had my afternoon tea indoors with a colleague and it was very pleasant, while the interior doesn't wow you, the quality of the afternoon tea is very good and they don't push you to leave by landing bills on your last sip of tea (something done by a very well known tearoom in Yorkshire, ahem!). The quality of the tea is very good as well and staff is pleasant and attentive. Great location by the Minster. It must be great in the summer when the afternoon tea can be enjoyed in their beautiful backyard.

    3
    « Over priced and over heated »

    Great location right next York Minster, good service, a very good breakfast and a spacious room. But even for York which is an expensive city the prices are high and they managed to heat the hotel to such an extent that even with the radiators turned off and windows open we still too hot in November!

    5
    « Wonderful Break »

    We have just spent a wonderful weekend here at the DCH. The staff - at all levels and in all roles were warm , friendly , helpful and welcoming. The breakfasts were superb with a range of dishes to suit all tastebuds. We ate in the restaurant on Saturday and enjoyed a first class meal. The value was excellent. We stayed in s small double room which was very clean and comfortable. Slightly expensive at £175 per night but you are paying for being at a great location. Next to York Minster , a 10 minute walk from the train station and close to bars , restaurants and shops but not close enough to be disturbed. A superb hotel. Thank you.

    5
    « Excellent hotel »

    I recently stayed at the Dean Court Hotel. Our room was lovely and clean, the breakfast was excellent and we had Sunday lunch in the restaurant which was delicious as was the wine! The location is brilliant, opposite the Minster and moments from the shops. The staff were very helpful and welcoming and happy to help and advise. I would recommend this hotel as an excellent stay in York.

    4
    « Superb location and excellent customer service »

    This is our second visit and we were not disappointed. Customer service is fantastic, nothing is too much trouble. Valet parking and then everything taken up to your room. The breakfast is hot and freshly cooked and the breakfast staff were lovely, we really felt welcome and relaxed. The hotel is near the Minster and close to all the shops, a fantastic place to stay for the Christmas markets.

    5
    « First class lunch and excellent service »

    My party of 4 turned up on spec, having left another hotel restaurant nearby as the service was so poor there that we did not eat. What a refreshing difference here. Very helpful and friendly staff, quick but not rushed service and first rate food at very good prices. We will definitely eat here again. Thank you.

    5
    « A city break »

    I have just had a 2 night stay at the DCH and I have to say what a perfect place to stay. The location,staff, and rooms were really good. I had everything I needed in the room and I was able to pop back when needed ( which is useful at 83). The staff were very helpful especially the manager Mr Murphy who went out of his way to make sure I was comfortable. The food was excellent and I particularly enjoyed the breakfast. Evensong at the Minster was just a short walk away and with the lovely decorations it made a wonderful start to Christmas. I will definitely be going again in the new year.

  • 5
    « A city break at Christmas »

    We chose the Dean Court hotel because of its fantastic location in the centre of York. We arrived to a warm welcome and valet parking. The Christmas decorations were stunning and immediately made us feel festive. We had prebooked lunch in the restaurant and were very impressed with the standard of the food and the pleasant proffesionalism of the staff. The room was spacious and comfortable with lovely views of York Minster and we were within walking distance of the shops. Breakfast was waiter service and very comprehensive, the staff were attentive and friendly and the food was very well presented. We popped in and out of the hotel throughout the two days,there were always plenty of staff around and anything we wanted was quickly sorted out. We were interested to see plans for a refurbishment in the hotel foyer which we thought was a nice way of keeping the customers in touch. The location of this hotel is the best in York and we look forward to visiting again very soon.

    4
    « Great hotel, fantastic location, helpful staff »

    Great hotel with a brilliant location, so close to York Minster and the centre of the city. Visited the Christmas markets and did some sight seeing, so the location was ideal. Staff were really helpful - a warm welcome on arrival and quick check in. Service in the restaurant was also good, despite being very busy. We found all of the staff to be very friendly and accommodating, with a good knowledge of the city and places to visit. Room was slightly on the small side, (however this was expected for such a central location) but very clean. Would recommend this hotel. Fantastic for a comfortable stay in a very central location.

    5
    « Excellent friendly service! »

    I stayed at the Dean Court last weekend with a friend who was visiting York for the first time. It's quite a while since I was last in the Dean Court but I would just like to say what a refreshing transformation seems to have taken place there. From the moment we entered the hotel, to be greeted by the General Manager which is something that doesn't happen in many hotels, to the moment that we left on Sunday we couldn't have asked for more. On checking in the receptionist was very efficient professional and friendly. (Even down to offering advice on the direction of our favourite shops) Our room was lovely and had a magnificent view of the Minster. Yes it was a little noisy outside late at night but its a city centre hotel! Surely that is to a certain extent to be expected and not something that the management can do anything about. It certainly didn't spoil our night. Breakfast the following morning was excellent and the waiter who served us was very friendly and gave us excellent service. I understand that since I last visited the Dean Court about a year ago that there has been a change of management and it seemed obvious to me that there is a wind of change going through the Dean Court. The staff and the general atmosphere seems totally transformed. My friend who lives abroad thoroughly enjoyed her stay and will be recommending the Dean Court to her friends and colleagues. As will I !

    5
    « Wonderfull »

    Just had a weekend at the DCH, staff were fantastic, had dinner 1 night- amazing and they were so busy, breakfast both mornings really good choice, full English was hot well presented,well served by friendly professional staff. Hotel is right in the centre of York so there was a bit of noise outside but it was the Xmas market and the weekend. Our room was spotlessly clean, nice toiletries, great range of teas and coffees. Had a great time, fab hotel with fab staff, fab food in a fab location, will defiantly be going back as soon as we can.

    2
    « Awful service and extremely dissapointing room »

    My parents booked this hotel for the second year running fr my father's birthday. Last time they had a fantastic room with plenty of space and a 4 poster bed. This time, despite the same package and booking in plenty of time, they were given a room no better than a travel lodge. Upon complaining, all complaints fell on deaf ears, no alternative room was offered and the staff were unhelpful. Complementary items included in the package were only provided upon complaining. Cleaning standards could have been higher. The standard of the evening fluctuated and was inconsistent from night to night. Would not recommend!

    2
    « Mr hough »

    We have just returned from a weekend away in your hotel The staff have been helpful as always but for £200 a night I expect more than a very small room that felt tiny compared to previous years, ( no.14) and we had a disturbed sleep Friday night/ Saturday morning. At 6am we were awakened by scaffolding being dropped outside the window and people shouting at their top of their voices until 9am. This lack of sleep effected all of the next day. We have been to this hotel twice before and had no complaints as we have had a room at the back which was much bigger and have had a good nights sleep but between the taxi rank and the building of the temporary farmers market NOT GOOD!! Our friends in room 25 were equally disturbed by the noise and were disappointed by the bar service, as when they ordered a double brandy it was given in a tumbler glass rather than a brandy glass.... just not what you expect when you spend this amount of money to stay at a supposedly good hotel

    5
    « Wonderful staff »

    Stayed here for our wedding anniversary. The hotel staff upgraded our room, gave us a anniversary card and present! The room (number 11) was beautiful! Fresh flowers and fruit. The staff were wonderful, very helpful and friendly.They made our anniversary extra special! This is the best place to stay in central York. Very close to the beautiful shops and plenty of restaurants to choose from.

    5
    « The Best of Best Western »

    Arrived on Sunday afternoon for an overnight stay I parked outside to unload and help arrived at once to help, and my car parked by the hotel staff. Booking in was very pleasant and we booked a table for dinner. the receptionist showed us to our room, which was very tidy, modern, clean and had everything we needed for our stay. The restaurant was very good with plenty of space between tables. the menu was exciting and had some wonderful starters and main courses to choose from. Very extensive wine list.

    5
    « Excellent Hotel »

    Cant fault it we stayed for one night room was clean and spacious, staff helpful and friendly. Excellent location right next to the Minster.We ate in the restaurant, food was excellent as was the win. Breakfast was provided and hot elements cooked fresh rather than the usual buffet.

    1
    « Shocking Customer Service and Dire Night's Sleep »

    My mother and I have been going to the DCH twice a year for 10 years so, and when you look at the prices, you'll appreciate just how much we have spent at this place. Prior to our most recent (and final) visit, everything had been ok and we liked the location so we kept coming back despite the cost. We had a room facing outwards which overlooks a taxi rank (not the hotel's fault) and a window that wouldn't shut properly (hotel's fault) so needless to say, we had no sleep on a busy Saturday night and that is not an exaggeration: people were waiting (loudly) until 5am for their cars. I'm sure you appreciate that the primary function of a hotel is so you can sleep, hopefully in an environment that supersedes your everyday. With this in mind, we informed reception of the debacle and were met with complete apathy; not even the parking charges were reimbursed. So we took it further and talked to head office who again, were completely ambivalent. Mostly, this isn't the hotel's fault. The way they treated us was patronising and cold; prior to this, they had recognised us as regular patrons. We weren't asking for money back or any compensation but an apology wouldn't have gone amiss, especially when considering the numerous stays we had had at DCH. I'm not one to complain, I'm sure the problem is with Best Western rather than DCH, but please bear this in mind if you get a room at the front of the hotel: ask to be moved or at least have a functioning window. It's your right as a consumer and as a human being for whom sleep and rest is imperative.

  • 3
    « Lovely but very expensive »

    If you want York City centre this has to be a wise choice, overlooking the Minster, everything on the door step, wide choices of rooms, very attentive staff, very clean throughout, however at £300 per night for a weekend deluxe room I expected so much more, this is dearer than London, Edinburgh and Paris for something similar, the room was nice, spacious, stylish and comfortable and had this had been a more realistic £150 per night I would have happily returned, probably also would have considered 5 stars, at these prices I will be looking elsewhere. Only other complaint and not the fault of the hotel it is very central everyone walks past the front and there was lots of noise from the taxi rank opposite beyond 4am, if you can secure a deal by all means go and have a look but for a premium last minute weekend I would doubt it has what it takes.

    3
    « Slightly disappointed... »

    I'm afraid to say our recent stay was marred by a catalogue of instances which, having stayed on previous occasions, we found to be disappointing. On arrival, when shown to our room, which was booked as a 'Queen Standard' (the room size we have stayed in on previous visits), it was obvious that the room was a Small/Cosy Double. This issue was raised at Reception and the room was changed immediately to an alternative (Room 51) - however, the room we were moved to, although larger than the previous room, also seemed to be a Small/Cosy Double - it had a double bed as opposed to a Queen which we had expected. We felt uncomfortable about raising the matter again and so remained in the room. There was not much room for our luggage or for our clothes in the small wardrobe. The room was uncomfortably warm during our stay. There was also only 1 robe available to us and no extraction fan in the bathroom. On our second night, having dined out, we returned to the hotel at approx. 10.20pm but could not access the hotel as the doors would not open. We were joined by a further two couples whilst we were ringing the doorbell and phoning the number provided. There was no-one on Reception or anyone visible within the vicinity. No-one answered the doorbell and the phone went to answer-machine. We eventually managed to attract the attention of a member of staff in the bar area by banging on the windows. After some time, the night porter appeared and let us in after requesting us to show him our keys. We thought this a bit unusual and even feared there had been some incident in the hotel. No explanation was given to us. The next morning at breakfast we had to wait a lot longer than we had the previous day for our food to arrive - almost half an hour. Although the hotel staff were very friendly and the food excellent, we feel it important to bring the above matters to your attention. None of the above spoiled our stay in York but will make us consider other hotels for future bookings.

    5
    « Great hotel »

    Stayed at the best western Friday to Sunday lovely hotel great location staff very friendly and helpful. Car parked for me on the Friday never seen it again till Sunday it is chargeable however it's value for money as far as I am concerned all in all a great hotel will be staying again when visiting York.

    5
    « weekend break »

    A real pleasure to stay ion a well run central hotel in York. Excellent staff very attentive and helpful at all times. Food in restaurant very good and well presented. We hope to stay again as the site and location superb

    5
    « FABULOUS!! OUTSTANDING!! »

    We have just returned home from a two night stay at this truly superb hotel. We have stayed in so many hotels over the years and I can honestly say this is in our top 3! From the moment we arrived to the moment we left, the customer service was utterly outstanding. We loved everything about the hotel. The location is central and literally next door to the York Minster, so everything is within walking distance. Our room was cosy, clean and very comfortable. If you are looking for a fantastic hotel in the centre of York then book this absolutely fantastic hotel! You will not be disappointed! I cannot wait for us to return! 10/10.

    5
    « Visit to York »

    Visited York 1st - 4th Nov 2015, had not been back for about 10 years. Stayed at the above hotel and had a wonderful time, the staff were very pleasant and could not do enough for you. We stayed B&B and eat out the rest of the time. The Hotel is well placed the all the city has to offer. We shall use this hotel next time we visit York. Gareth Bennett (MICWCI (Retired)

    5
    « Impressed by staff team »

    It's not something that usually comes top of a review but I was very impressed by the excellent staff at Deans Court. Friendly and very helpful, and it was noticeable how the management joined in to help out as and when required - a very positive sign of things being run well. The hotel is in a very convenient location next to the Minster. There is however no car park at the hotel though the hotel will valet park your car nearby for an extra charge (£18.50). The only meal we had was breakfast so can't comment on the food otherwise. Our room was a standard double and was fine. One thing that would have improved it would be to have dedicated bedside lamps on both sides of the bed rather than relying on ceiling lighting and a rather poor lamp on just one side. In summary, would I return - yes. Definitely recommended.

    3
    « Great Location. »

    We are regular visitors to York, but this is the first time we have ever stayed here. We chose it because of its central location, and thought it would be a nice place to stay for our anniversary. We stayed for two nights on 28th & 29th October. The Hotel itself is lovely, and the staff are very attentive. However, we were left disappointed when it came to our room. We booked well ahead of our visit, and had requested a room overlooking the front. Sadly, on arrival, we found we had been allocated room 45, around the back. This room offered no view whatsoever, and judging from the amount of bin rattling that went on and the smells permeating the room, we assumed it was near the kitchen. The room itself was adequate. The food here is good. The breakfast offers a great choice, but where the place really shines is in its evening meals. We ate here for two nights, and on both nights enjoyed beautifully cooked food in lovely surroundings. If I was reviewing the Hotel on its food alone, I would give it five stars. I wouldn't stay at here again as you appear to have no choice over the room. However when we visit York again, we will certainly be eating in the restaurant!

    4
    « A very nice hotel in the center of York »

    I stayed in the Dean Court twice, each time for just under a week. It is a small, comfortable hotel, with friendly staff, clean rooms, and a very good restaurant. Breakfast is wonderful, and lunch and dinner are also very good. The rooms vary from a tiny single room (I got this once, and asked to be moved; its window overlooks a tiny courtyard with a lot of noise coming from air conditioners), to large double rooms (I spent a couple of nights in one of the larger rooms). It's centrally located, being right across the street from the York Minster; the only downside is that the bells from the cathedral can be quite loud! I would stay at the Dean Court again if I return to York.

    5
    « Excellent hotel »

    Just come back having had a two night stay at this wonderful hotel Perfect location by the minster Stayed in deluxe room number 11 and it was fabulous. Had one evening meal which was excellent. Staff were friendly and were always on hand to help when needed. Would definitely recommend this hotel to stay in when visiting york

  • 5
    « Excellent Stay with family »

    Had a family celebration here and enjoyed every moment of the stay. All the staff at the hotel from behind the scenes to management were really attentive and went out of their way to help or just a simple hello/good morning. 2 Young daughters enjoyed their trip down to the bar ordering garlic bread. Thanks for the extra ?free' hour (nice touch)! Would I recommend and stay again YES

    5
    « Couldn't have done more to help »

    We had booked 5 rooms in connection with our daughters wedding. Although there had been some confusion over the rooms the reception staff couldn't have been more helpful. One of our party was on a mobility scooter and every time we needed their assistance to get in and the hotel they were excellent. Rooms were great and they set an area in the restaurant to one side for our party to have breakfast together. They also had arranged for a larger room for my daughter and bridesmaids to get ready and allowed a later check out. All in all it couldn't have been better and ensured the wedding passed without stress.

    5
    « Even better than expected »

    Booked last minute to take my wife and 12 year old son on a visit to York as a treat. We were not disappointed - Hotel location perfect and our room overlooked the Minster. Staff all well presented and helpful. Only stayed for one night and ate in the hotel - all three of us loved the food. This hotel has valet parking and we were really pleased to find that after we checked out we could leave the car in the hotel car park, and luggage with reception all day whilst we went exploring York. This was just one of the nice touches we experienced. Staff were always to hand and looked after us during our stay. Really enjoyed ourselves and will be back again when we can.

    5
    « Excellent value hotel for city centre »

    We stayed here for two nights. So convenient for city centre, the car valet service well worth having, arrive, hand over your keys and they do the rest and bring it back whenever you want it again. We had a room at the front overlooking some lovely gardens and could see the Minster if we lent out of window. Some reviews complain about noise but view out weights that. Reception will provide you with earplugs anyway if you need them. Excellent staff, nothing too much trouble. Very nice breakfast, extensive selection. Will certainly stay there whenever visiting York again.

    5
    « Excellent Location Facilities & Staff »

    We celebrated our wedding anniversary staying 2 nights. The location is fantastic the hotel has a real quality feel about it and the staff seem genuinely eager to please. The room & bathroom were immaculate with quality towels & bedding. We paid extra for a four poster. The room was fantastic & well worth that little bit more. The free wifi worked perfectly.

    4
    « One night business stay »

    Overal a really good hotel, Had I known when I booked that it was so near the minster, and parking would be limited, I would maybe have booked elsewhere, but that I my fault , not the Hotel. For a business trip good, if you are a tourist, it would be really, really good. stepping out the door and the Minster is right there, fabulous.

    5
    « Superb Hotel »

    See previous two reviews written by our family. My husband and I were taken to this wonderful hotel for 80th birthday and 55th anniversary celebrations. We were warmly greeted by the attentive, charming staff, which set the tone for a joyful stay. Our room was clean and very comfortable, the food was out of this world. Nothing was too much trouble for the staff who ensured that our stay was truly memorable. Can't wait to return!

    5
    « Wonderful staff, lovely hotel, brilliant location »

    We wanted to organise a special weekend away for my in-laws who this year celebrated their 55th anniversary and my father-in-law's 80th birthday. The Dean Court fitted the bill perfectly - a perfect location opposite York Minster, great reviews on Trip Advisor and a really helpful receptionist who helped organise rooms for 2 couples and one family of 4. Our experience from arrival to departure proved that we had made the right choice. Lovely, super friendly staff greeted us, parked our car, took our bags to our room and settled us in. The bar staff sorted us with drinks and we had a great meal. The second evening showed hotel service at its best. We all went out to dinner to a restaurant that on paper should have been great. However it wasn't. We persevered through the main course and then I rang the Dean Court and explained, asking whether we could go back there for desserts and coffees. The Duty Manager couldn't have been more helpful, and when we got back he had unlocked the room used for lunches, where we essentially had our own private function room. What could have been a really disappointing evening turned into a great one - especially after a couple of bottles of prosecco! The level of customer care and attention to detail really sets this hotel apart from lots of others. Little things like remembering that my Mother-in-Law is gluten intolerant and therefore serving her special toast at breakfast really made her, and therefore us all feel special. We will definitely be going back because this was a stay to remember.

    5
    « Fantastic »

    Fab stay started as soon as you enter - lovely welcome. Great parking arrangements carried out by the hotel. Staff were so helpful, anything was possible. One of the best hotels I have ever stayed in.

    5
    « Great location! »

    Brought here by my fiancé in a surprise night away for my 30th. Centre of York, but wasn't noisy in our room, next to York Minster. Hotel staff were all friendly and had great customer service. Room was lovely and clean, boutique style decor. Beds comfy, room warm, hotel in general clean and well maintained. Didn't eat at the hotel so not sure what the food is like. No complaints! Great stay!

  • 5
    « 80th birthday celebration »

    We have just returned from our stay at dean court hotel and it was fantastic! We had a delux room overlooking the minster and the view was stunning. The room was spotless, the four poster bed was very comfortable. Breakfast and evening meal were both lovely out of our party of 7 not one person had anything negative to say. But the highlight of the stay was the staff. Nothing was too much trouble and they worked tirelessly, the lovely receptionist Leah even poppped to see us after her shift to see if there was anything else she could do! They really made us feel like we were the only guests in the hotel. I will definitely be returning.

    4
    « Amazingly helpful and pleasant staff. »

    Brilliantly situated but needed receptionist's help to reach the hotel! York is not an easy city to drive in/through. Parking is done off site and works very well indeed. Car driven there and delivered back by hotel staff. Not especially helpful if you intend using your car. Ideally placed for Minster and dozens of lovely shops. Enjoy famous Betty's tea rooms. In York for reunion dinner in hotel.Excellent food and, again, amazingly pleasant service. Evensong in Minster well worth a visit and the undercroft exhibition there is most informative. Hotel beds comfortable, bathroom large and clean. Try and get the corner seat in the dining room for breakfast. Visit Yorvik exhibition if you can.

    5
    « Best location »

    From the time we arrived until we left, the staff were extremely helpful. Breakfast was excellent with plenty of choices, our rooms were small but had all the amenities we needed. There could not be a better location for a hotel to such a significant landmark.

    3
    « Extremely Loud !!!!!! Stag &Hen Parties »

    We booked in Dean Court for a birthday weekend and "YES " I know and expected the bells from the Minster but what we weren't expect was the noise in the front of the Hotel of the drunken revellers this went on till 4am. We booked in for three nights but after the first night we checked out. This was not a cheap room £270 per night at weekend. The room itself was very disappointing shabby with stained carpet and disgusting duvets. Poor slow WiFi If you expect something nice for £270 DONT STAY HERE The only positive in this hotel all staff were excellent

    4
    « York Stay »

    Lovely room with bay window overlooking the minster, ideal location for exploring York as everywhere within walking distance. Be careful when booking as not all rooms are accessible by lift, if this matters ask when you book. Dinner was expensive, £90 for two, lots of good restaurants within walking distance though. Dinner menu is not very extensive.

    3
    « View an location »

    Stayed here with my wife for our anniversary, we upgraded to luxury, which we were meant to get a fruit basket and champagne...we never got either.... We booked in and found our own way to the very top floor. The room was nice, brilliant view of the minster. The bed was huge, that big it was hard to get in an out of it was so high. We tried the breakfast the next morning, i really wish we hadn't, they tried to make a english breakfast posh. I wish they hadnt it was terrible and i couldnt eat it.

    4
    « Good. »

    I work in a best western so knew what to expect. Although there is no pool or spa facilities the hotel and staff were lovely. The decor in the main hotel is beautiful, however the rooms need a bit of maintenance. The hotels location is perfect if you're going for a shopping trip or not staying in the hotel much. Would go again but only with my staff discount

    5
    « Birthday Treat »

    My partner booked this hotel as a birthday treat for me and he couldn't have picked a better place! We stayed for 2 nights in the "Melton Room" which has a perfect view of York Minster. The room has a very comfortable 4 poster bed and all the facilities you could need including a fridge and flat screen TV. The breakfast was also lovely and we will definitely return back to this hotel next time we visit York.

    4
    « Nice hotal »

    Located right opposite the Minster, it could't have been better, it allowed us to get round York easily. The staff were incredibly helpful and very friendly. We had a room with a great view of the Minster which was really nice. Breakfast was good, although my husband said the eggs benedict wasn't a patch on mine. We had dinner one evening and the staff were attentive without being annoying and the food was excellent, we all tried our friends Ox Cheek, boy it's was FABULOUS. Thanks for a very enjoyable stay.

    5
    « Excellent hotel »

    An ideal hotel to stay when visiting, right in the centre of York. Cannot speak highly enough of the staff who were helpful from arriving to departing. Bags taken to your room for you, nothing too much of a problem and extremely pleasant staff

  • 4
    « Another good stay »

    Whilst I love the location of this hotel, and the staff are extremely helpful, I did request on booking that myself and my travelling companion had adjacent rooms - I was told this would not be a problem. Upon arriving, I was on the third floor, my friend on the second. Whilst this was not a huge problem, I was a bit miffed that my request had been ignored.

    5
    « Fantastic »

    Just returned from a two night stay at the Dean Court and would highly recommend it to others. Lovely staff, great breakfast and the location is unbeatable! The room was comfortable, well furnished with a great bathroom. The view from the room (room 42) of the minster was perfect. The valet parking is also worth while and made the stay even more enjoyable. Will definitely return in the future. Thank you to all staff, you made our stay really special.

    5
    « A lovely place to stay »

    We stayed for 3 nights at the hotel (Sunday to Wednesday). The hotel is in a great location in the middle of York where all the main attractions are in walking distance. We arrived at the hotel to find that we'd been upgraded because we were staying to celebrate my birthday and there was even a box of chocolates on the bed for me. The room was lovely and had everything we needed plus a view of the Minster. The bathroom had a great powerful shower and again everything we needed. The only slight negative was that the room was very hot (this was in October) and even after turning off all the radiators we needed to keep the windows open over night. Due to the central location (and possibly because it was the start of a new University year) there was a lot of noise out on the street, which because of needing to keep the windows open woke us up each night between 3 and 4am. Not the fault of the hotel and it wouldn't put me off staying again (and I'd certainly sooner be too warm than too cold) but maybe a bit more control over the heating would help. A very enjoyable stay.

    5
    « best in york »

    Just returned from a two night stay here. The only way to describe this hotel is perfect for any body staying in York, right opposite the minster and only yards away from all the shops, pubs, museums. We stayed in room 61 witch overlooks the minster has a seating area huge bed and every modern convenience . The staff are wonderful polite and friendly and nothing is to much trouble in order for you to enjoy your stay. The breakfast is very good with excellent service. We used the valet parking although not cheap it is very well organised by the very efficient staff, will stay here again well done to the management on a well run hotel a pleasure to stay thank you

    5
    « Stunning view »

    The staff couldn't have been more helpful. Lovely, clean and next door to York Minster! The food in the restaurant was exquisite and you can't beat the view of the minster whilst you eat. Will be going again when we can get babysitters!

    5
    « Perfect Location »

    We've just got back from an absolutely wonderful long weekend in York, what a beautiful city and this hotel is the perfect place to stay to make the most of the city's history. Situated right opposite York Minster and within a few minutes walk from The Shambles. We booked a Deluxe Double and weren't disappointed, the hotel offers a combination of old and new. Our room had lovely high ceilings, wonderful old looking cornicing, a very large bed, great bathroom and tea and coffee making facilities. It also came with the benefit of a great view of York Minster its self. Breakfast is wonderful with plenty of choice and was well cooked and presented. Staff were friendly and helpful. The location of this hotel makes it perfect for tourists, however the location also means that it can be a bit noisy at night time.

 

Getting to the hotel ...

All directions
·From: The north. A1 to A64 to A1237 to A19, Clifton to York Minster. Unrivaled City Center position opposite famous York Minster to the Dean Court Hotel, BW Premier Collection®. ·From: The south. A1 to A59 to A1237 to A19 Clifton to York Minster to the Dean Court Hotel, BW Premier Collection®.