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Best Western Hotel The Japonais Yonezawa, Yonezawa-Shi

3.5/5  - basé sur 77 notations.
2-5-22 Shimohanazawa, 9920072, Yonezawa-shi, Japan - See map
Best Western The Japonais Yonezawa - Exterior The Best Western The Japonais Yonezawa is ideally located in the center of Yonezawa-Shi. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Modern, comfortable and extremely well-connected, Best Western The Japonais Yonezawa is the perfect base for visitors to this popular and appealing tourist city. Located just three minutes’ walk from the railway station, which offers Shinkansen bullet train connections to Tokyo, the hotel is incredibly accessible. It is also located close to several key tourist attractions including the famous Uesugi Shrine, which attracts thousands of visitors every year. The mountains of Bandai-Asahi National Park are also just a short ride away. Guests are offered a range of contemporary in-room amenities, including working desks, flat-screen TVs and free Wi-Fi, while the hotel's bright restaurant serves a choice of cuisines, including daily breakfast. Business travelers are provided with a series of professional services such as printing and photocopying. For guests to this charming city, Best Western The Japonais Yonezawa combines comfort and convenience to make every stay a pleasure.

Best Western

Hotel The Japonais Yonezawa

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
based on 77 guest reviews
NOTE ISSUED
Excellent
10
Very Good
41
Average
22
Poor
3
Terrible
1
REFER TO NOTICE
Business Business
36
Couples Couples
7
Family Family
9
Friends getaway Friends getaway
6
Solo travel Solo travel
19
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Close to station but far from restaurants, hotel a bit old but OK to stay"

3
02/11/2018

The hotel is close to the JR train station, but it's on the eastern side of the station, which is quite deserted compare to the western side. All the restaurants are on the western side, so as any major attractions. However, there are several large groceries and pharmacy right besides the hotel. The walk from the train station is about 5 min. The only way to get to the western side of the station is to go thru the station itself. The walk between the station and the hotel is outdoor, thus can be quite chilly in winter. The hotel itself seems a bit dated but it's clean. The free breakfast buffet is reasonably good, with both western and Japanese food.

"Typical Best Western in Japan, just average compare to other Japanese hotels"

3
23/09/2018

I was in the area for business and this Best Western is regarded as one of the better hotel. However, in my experience traveled all over Japan, this hotel is just average. As a Best Western Platinum Elite customer, this hotel always shows as not available on Best Western website, forcing me to book through 3rd party and forego my elite benefits. I booked a 2 night stay and needed to extend it, but the book site couldn't extend, so I booked a separate 1 night stay, totaling 3 consecutive nights. When I arrived, the hotel told me I would have to checkout and change room for my 3rd night, apparently they didn't have non-smoking room available for the 3rd night. Even on my arrival date, non-smoking room was showing available on a few hotel booking site. The non-smoking room was the usual small size for Japan but it was reasonably clean. Book sheet, towels are other items look in decent condition. However, the smoking room on my 3rd night was a nightmare. Beyond the intense smoke smell, everything in the room was stained by the smoke. Wallpaper had patches of discoloration and fixtures showed color change due to prolong exposure to smoke. I opened the windows, ran the air filter at max, and sprayed the room with deodorant for a better part of 6 hours but couldn't lessen the smell in the room. Smoking smell aside, I would not stay in a smoking room again because it was in a terrible condition. Bed sheets, towels and pajamas were all very worn and had loose threads and/or holes. There is a free coffee machine as welcome drink at the lobby. Oddly, it was turned off during breakfast but turned back on late evening. Not sure why you would want to drink coffee late at night unless you don't intent to sleep... The highlight of my stay were definitely the very kind staff and breakfast. Aside from the room issue, staff was accommodating and able to communicate with Google Translate. The breakfast has the usual Japanese staples with a rotation of the main protein item. Everything is in good quality and served in real dishes, which is much very nice...

BestWestern_Japan, マネージャー at Best Western The Japonais Yonezawa, responded to this review
Warm greetings and thank you for having chosen Best Western The Japonais Yonezawa for your recent stay and sharing your comments. On behalf of our entire team, I would like to apologize for not exceeding your expection about the room condition for your third night staying. (cleanliness and odor) And the room availibility on Best Western website, we will keep controlling our room inventories more competitively than third party online travel agency. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

"Nice play to stay"

4
27/07/2018

We spend only one night there, but it gave us an opportunity for a good night sleep. The rooms may seem small when it comes to the western standard, but as for Japanese, they are rather average. Beds are comfortable, bathroom clean and with a toilettries, what more to wish for? Especially as the hotel is close to the JR station and has a supermarket and a 100yen store nearby. Nice breakfast, not as basic as in some of the budget hotels.

BestWestern_Japan, マネージャー at Best Western The Japonais Yonezawa, responded to this review
Warm greetings and thank you for having chosen Best Western The Japonais Yonezawa for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. Thank you again for taking the time to share your experience here and we are looking forward to serving you again. Have a great day! Sincerely, Manager - Customer Service Regional Office - Best Western Hotels Japan

"Small but nice"

4
10/02/2017

Hotel is located near to Yonezawa station, just 5 mins walk. Town is located at another side of exit. Seems it is a residential area, but a supermarket is near around. Hotel room is small but comfortable, it should be normal practice in Japan. Clean, and enough facilities. I didn't try but hotel provides a Jacuzzi. Breakfast is included for my stay. Food is simple but tasting good. For a budget or transit stay, it is a good choice.

"Modern, budget-friendly hotel in good location"

4
16/10/2016

Recently visited with my family for a 4-night stay. Pleasantly surprised to learn it was in walking distance from the Yonezawa train station and conveniently located behind a shopping plaza that included a 24-hour supermarket (Max-Valu), drugstore, DAISO (like a dollar store but much better), laundromat, bank and ramen shop, among other things. Rooms felt small by Western standards but came with typical hotel amenities including a TV, mini-fridge, free in-room WiFi and a hot water boiler with green tea. Hotel staff appeared friendly though I did not deal with them directly as my mother did all the talking (she is Japanese). The free breakfast was actually pretty good and included an assortment of Japanese and Western offerings (though primarily Japanese). The hotel appears to cater to businessmen as there was a public bath and "relaxation room" for men only which was a bit disappointing for us women. I also wished there was a gym on-site and maybe a second elevator as only one elevator in the entire hotel seemed a bit slow at times. In any case, it was a pleasant stay and I'd return in the future. TIP: the windows in the rooms do not open unless you obtain an actual window "handle" from the front desk.

"Located in the back area of train station"

4
05/07/2016

A short walk from the back of the train station in a quiet residentual area. This is like a businessmen's hotel, with small but clean and comfortable, efficient rooms. A daily, excellent Japanese breakfast buffet was included in my hotel package. The staff speaks English and is very helpful and friendly. Free WIFI in the rooms. Not many restaurants on this side of the track. You'll need to go to the other side of the train station.

"Best Western Yonezawa Japonaise"

4
15/07/2013

Other than the language barrier, I enjoyed my stay very much. However, the language barrier can be a show stopper here. They don't speak any English at all. The free beer was very good. Typical of most Japanese hotels, the rooms are very small and only accomodate 2 people. If you have a family with you, you need to book 2 rooms.

PrestigeHotels, Guest Relations Manager at Best Western The Japonais Yonezawa, responded to this review
Hi Kenneth, Unfortunately your review has been posted to the resort in Sooke, BC, Canada. I can assure you that we are not located in Japan and fluently speak English. I have notified Trip Advisor, and the review will be posted to the correct hotel. Happy travels and hope we have the opportunity to welcome you to Sooke one day! - Sonu Murphy