Best Western Hotel Xalapa,  Xalapa

3.0/5  - based on 33 guest reviews.
AV. 20 de Noviembre Ote. 522 Col. Tatahuicapan, 91060, Xalapa, Mexico - See map
+52 2288185523 +52 2288189411



Your room

> Room 1

1 adult


Hotel advantages

  • Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Free parking
    Free parking
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 34 traveler reviews
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Photo gallery :
Discover Xalapa´s architecture at the Best Western Xalapa, located just in front of the most modern bus station in Mexico, ten minutes walking from downtown, two minutes by car from the interactive museum, ten minutes by car from second biggest Anthropology Museum in Latino America. Enjoy shopping at Last Americas Mall located just three kilometers from the property. Amenities include 25-inch cable television, beauty shop, tobacco shop, 24-hour medical service, free parking, and rent a car in Xalapa for surrounding trips. For business travelers we can provide four meeting rooms with capacity from 20 to 250 people, gala service, and audiovisual equipment. No elevator provided, luggage assistance 24 hours. Enjoy your stay!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 34 guest reviews
Business Business 14
Couples Couples 5
Family Family 6
Friends getaway Friends getaway 2
Solo travel Solo travel 6
Sleep Quality
Best Western Xalapa,Xalapa
  • 4
    « Great Staff Loud Traffic »

    I just stayed here last week. I drove a rental car 4 hours to this hotel from El Tajin. There is a parking garage behind the hotel which was not common to find at the other hotels I stayed at. I made reservations through Best Western but when I arrived the staff was not expecting me and they did not find me in their records. They had to call Best Western and verify my info which took about 30 or so minutes. There is a restaurant on site that offers room service and free breakfast in the morning. I do remember the street traffic was loud and could be heard in the room, if you can get a room away from the street you should. Also, very little English was known by the staff so using google translate on a smartphone was required to communicate.

    « Across from Bus Station »

    This hotel is an excellent choice if you arrive to Xalapa by bus (which most people do) because it is located just across the street. The hotel is nice and small. It has a little restaurant. Rooms are small and clean. On weekend nights it can get a little noisy because there is a music bar on the back street. The ladies at the front desk are not very friendly or cooperative, but everything else is fine. The breakfast buffet is great!!!

    « Friendly, clean, safe budget hotel »

    This hotel is ideally located just opposite the bus station. If you arrive to Xalapa by bus just walk outside of the terminal turn right and you will see the BW across the street. (watch for the traffic when you cross). Certainly, it is not a full service first class house like some of BW in the US. The rooms are small, no tv, no a/c or bathtub, but it is friendly, very clean, safe and conveniently located to visit Xalapa, and easily bookable via Internet. So if you are not on a romantic getaway, but on short sightseeing trip, in is the best choice. Xalapa is a strange place, some travellers love it, some hate it, but it definitely deserves a detour, so come and judge for yourself. Tipp: discount is given if you show your ADO bus ticket.

    « enjoyable experience »

    We thouroghly enjoyed our stay, which was our first visit to Mexico. The front desk staff, despite the language barrier, was friendly and helpful( I will take a Spanish course before my next trip for my own benefit). Our room was a good sized king suite and very clean. The location is near the transit station which was convenient for trips around town as well as to the airport. This is a place I would visit again without hesitation!

    « OK »

    Good value for money. Yet, rooms were dark (little light) and with dark carpet, which makes the rooms even darker and not that attractive. Rooms are also small but clean. However there are plenty of TV channels, bathroom is ok, breakfast is ok too, and location is pretty decent


Getting to the hotel ...

All directions
·From: The north. Take Lazaro Cardenas Avenue, three kilometers right on 20 de Noviembre to the Best Western Xalapa. ·From: The south. Take the freeway Veracruz-Xalapa, past the Lencero Airport. 13 kilometers on the left past Murillo Vidal AV. 800 meters turn left on 20 de Noviembre for one half kilometer, the Best Western Xalapa is just in front of the bus station.