Best Western Plus Hotel Woodway Waco South Inn & Suites,  Woodway

4.5/5  - based on 250 guest reviews.
6808 Woodway Drive, 76712-6158, Woodway, United States - See map
+1 254 772 2227 +1 254 776 3119

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
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Enjoy your stay at Best Western Plus Woodway Waco South Inn & Suites. On your next trip to Waco, stay at our Best Western Plus hotel located in central Texas. Our updated, non-smoking property and spacious guest rooms are ready for you to stay with us! This hotel's close proximity to Hwy 6 and Hwy 84 makes traveling around the city simple and allows you easy access to many attractions and businesses in the area. Leisure travelers can shop at the Richland Mall where there is a wide selection of shops and eateries. Staying at our Woodway - Waco hotel means you'll travel less than seven miles to visit Baylor University, Magnolia Market, Extraco Event Center, Waco Convention Center, Dr. Pepper Museum and Texas Ranger Hall of Fame Museum. If you are looking to get the family into the outdoors, why not take a trip to the Cameron Park Zoo or to Lake Waco, which are less than ten miles from our location. Business and professional travelers are happy to know that we are near many local schools, industries and hospitals. Some of the local businesses in the area include Coke-Minute Maid, Providence & Hillcrest Hospitals, Texas Farm Bureau, VA Hospital, Allergan and M&M Mars. If you need to work while visiting central Texas, our hotel's business amenities like Wi-Fi access and business center make working easier. Leisure and business travelers alike appreciate our heated, indoor pool and whirlpool. We also have a fitness center to help you keep up your workout routine while you are visiting. Book your room at our Woodway - Waco hotel today to experience consistent quality at a price you can afford. Enjoy your stay!

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Room 1

Guest reviews


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based on 250 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
152
Verygood
 
59
Medium
 
20
Poor
 
7
Horrible
 
12
Business Business 55
Couples Couples 51
Family Family 100
Friends getaway Friends getaway 15
Solo travel Solo travel 20
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Woodway Waco South Inn & Suites,Woodway
  • 1
    « A great stay was had by all of us! »

    The quality at Best Western Plus does not disappoint. The hotel staff are friendly and go out of the way to make traveling a great experience. We stayed as a group and there were 18 of us. Everyone was pleased with the stay as a whole. The beds were extremely comfortable. The breakfast was great. Love the fact that there is always coffee available to us.

    4
    « Nice, clean hotel »

    Stayed here 2 nights in April. The rooms were very nice, clean and updated. The hot breakfast was decent and changed daily. The only issue I had here was their almond milk turning chunky in my coffee. I asked for fresh and the breakfast attendant was unwilling to provide it, but the front desk attendant went and got a fresh carton for me. The beds were comfortable, but the pillow were not. It would have been nice to have a variety of pillow styles instead of 4 filled with chopped foam. They do not provide the support I prefer. Overall I would definitely stay here again - quite convenient to Extraco Center.

    5
    « Good place to stay »

    Staff and facilities were excellent. Stayed here on short notice. Checked in late and it was no problem. Room quite. Everyone was ready to help. Breakfast was superb with some hot foods like Holiday Inn Express. Location near shopping facilities. Would stay here again.

    4
    « Excellent hotel »

    Front desk staff were extremely helpful and friendly. Hotel room was spotless, beds very comfortable. Breakfast was nice, but just a typical quality for ready-made food. Would definitely stay there again.

    5
    « LOVE this BEST WESTERN !! »

    The place smells GREAT !! In the ROOMS... In the HALLS !!! Every were was CLEAN Breakfast was great. Staff was Great !! Would stay there ANYTIME !! Microwave and Fridge in the rooms. Close to all kinds of places to eat and shop. Freeway is close.

    4
    « Nice and clean , really sweet check in staff. »

    Really nice and clean hotel. The check in staff was very sweet. The pool area very clean and always kept with towels. Only downfall it's away from everything. You have to make a wide u turn to get to it. So you just can't go to corner store without going around the highway. Be prepared for bad coffee. Oh it was bad even the one downstairs. I am a coffee person and I had to go out of the hotel good drive to buy some. Gave it 4 because location and cleaning staff and breakfast staff look so unhappy. They never smile kinda like they hate their job look.

    5
    « Girls Getaway »

    This hotel is a short distance from Waco and the Magnolia attractions. Check in was quick and the staff were pleasant, helpful and knowledgeable. The rooms were comfortable and pretty quiet. Breakfast had hot and cold options, and was very good.

    4
    « shopping adventure »

    We were returning home from a family wedding in Blanco. We had stayed in a Best Western there and that was why we chose another Best Western. We were very tired and very satisfied with this Best Western. It was quiet and comfortable.

    4
    « Small parking but good stay. »

    This is my usual BW to stay at while in Waco. It is somewhat quieter than the other BW up on 35, but it still kinda noisy... not anything to eat walking distance but alot within 5 min drive. Room is kinda small but clean. I will return.

    5
    « Accurate Review of Property »

    We flew to Austin and were to stay at a LaQuinta for three nights. After one night, we checked out. Reviews had been excellent and the place was a dump and way too expensive, plus a fee for parking. Went to an Extended Stay, tried two rooms and both were awful. Asked hotel manager to refund our money which he did. Drove to a Courtyard Marriott and asked to see the room before we checked in. It was adequate but nothing over and beyond. The Best Western Plus was very nice, clean, and the staff exceptional.

  • 4
    « Comfortable stay with helpful staff »

    Stayed two nights while visiting family. Overall the stay was nice - hotel was quiet, room was clean, breakfast was typical free hotel breakfast. My boyfriend had a cut on his hand and the front desk staff gave us some basic first aid supplies to deal with it, which was helpful.

    4
    « College Tour »

    Great place to stay. The front desk personnel were friendly and very helpful. The hotel lobby was spotless. Room was clean. Loved the water pressure in the shower. We enjoyed the spa and the pool. Breakfast had something for everyone and no complaints. Will return.

    5
    « Great Place to Stay close to Waco »

    This was an excellent place to stay right down the road from Waco. We were greeted at check in by two of the friendliest "Inn Keepers" Adrian and Travis. They really set the tone for our 2 night stay. Conveniently located, clean and friendly. What more can you ask for?

    5
    « Great stay! »

    Awesome amenities and staff. Would definitely stay at this location again. Indoor pool was really awesome. Front desk staff made you feel welcomed. First time in my stay to get a care package. Great stay.

    4
    « Excellent value for your money and would stay there again. »

    I stayed here in 2016 and I gave it a 4 star rating, but I must say that they exceeded my expectations on my recent visit. The front desk personnel were friendly, exceedingly helpful, and committed to customer service. The lobby, breakfast area, and room were spotless. We slept soundly and the shower got a 5-star review from my travel buddy. Tip--put a wash cloth or hand towel in the tub as the bottom can be very slick. We had the queen bedroom with wet bar (nice convenience). The breakfast bar had a variety of selections, and it was replenished and attended to. The juices, biscuits, and croissants, were very good. It would have been nice if they had boiled eggs, some cheese, and a mixed fruit selection instead of whole apples and bananas. Tip--nuke the free cookies. For a chain hotel, this is almost a 5-star establishment.

    5
    « Clean Hotel »

    We just stayed here this week. I was so impressed with the cleanliness of the room. The hotel staff was very courteous. The hotel breakfast buffet was well stocked and had a good variety. I would stay here again.

    2
    « Very disappointed diamond member »

    Very disappointing to know I'm a diamond rewards member and how bad our experience here was. No hot water in shower we were told it is regulated and only goes up to 100 degrees, when people are at a hotel they like to take HOT showers and relax. Breakfast could've been better, older lady at front counter was extremely rude, not enough parking at all! My main disappointment is how rude ?Burgandy? was when I addressed the fact that we didn't have hot water in the shower. The maintenance man came up and agreed the water is not hot enough. We won't stay at this hotel anymore, will follow other reviews and stay at the Best Western Czech Inn.

    3
    « Overnight Stay for a Conference »

    Checked in the Hotel Staff was great. The Parking lot is not that big but offers parking in the rear. Breakfast was ok and the attendants were slow in keeping food out. Comfortable Bed, Small Bathroom.

    5
    « Great Price and Location »

    Stayed here 2 nights. Seemed fairly new and modern. We of course were in the area to see Magnolia! Thought the price was very good and actually was the main reason we stayed. The only concern we have is there was no light in the coffee/sink area and really had to concentrate when mixing a drink or making coffee in the morning and not enough bright lights in the room. Breakfast was great. Was close to a great movie theater and great places to eat.

    5
    « Great value »

    This property was originally built as a Holiday Inn Express, and it is as good under Best Western as it was then. Granite countertops in the bathroom. HI's touted shower-head. Not quite as luxurious as the nearby SpringHill suites but much less expensive for clean, comfortable accommodations. Nice discount for multiple-night stays.

  • 4
    « Pleasant surprise! »

    Wasn't sure what to expect but pleasantly surprised! Front desk staff were very pleasant. Room was nice enough and, most importantly, clean. Not in walking distance of sites in Waco but within minutes drive. Would definitely stay here on my next Wacodrive.

    5
    « Outstanding! »

    Wasn't expecting much for the price but what a surprise! Great room, comfortable bed, big bathroom with wet bar... staff was great! I will definitely stay there again in the future. Exceeded my expectations.

    5
    « Waco - Best Western »

    Nice, clean hotel with friendly and helpful staff. It was close to restaurants and a movie theater. The newspapers available allowed you to see what was going on in the area. The breakfast was not the same everyday and included "full breakfast items"; waffles, French toast, bagels, cereal, yogurt, eggs, bacon or sausage, variety of juices, coffee, milk, fresh fruit with ample seating for guests. The cookies at the front desk was a nice touch as well.

    5
    « Great place to stay. Close enough to where you are going but quiet. was polite and helpful. Breakfast was goo »

    All staff was helpful. Breakfast was good the first day and even better the second day. great stay. I Would definitely stay again. Room keys had to be rekeying but staff was nice and helpful. room was clean.

    5
    « Great Experience »

    Everything was great. The beds are wonderful. The breakfast is terrific. The customer service can not be beat. It was a very nasty night outside and this place was warm and inviting. I would recommend this hotel to everyone I know.

    4
    « A Favorite »

    This is my favorite hotel in Waco now. The quality of the property is a great value for the price; Adrian at the front desk is Texas friendly; and the property has the best water pressure I have ever found. I have stayed at this property the last three times I was in Waco and will always consider it first.

    5
    « Customer Service »

    Nikki should receive valuable customer service award! Our room was everything and more. The hotel was very nice. The location was good. parking was great. food was okay. I will stay here again. Bed was GREAT!

    5
    « Best of the Best Westerns »

    We are reward members and have stayed in Best Westerns all over the country and this one was surprisingly the best we have stayed in. Everything was perfect from the room to the staff and can't think of one negative thing to say. Our room had a whirlpool tub and not only was it very clean but it was roomy for two people.

    5
    « Foot ball at the stadium »

    We ate a lot of different restaurants an went seen the silos had cupcakes at bakery walk along the river Went to Texas ranger museum Dr Pepper museum all of which was within 15 minutes of the best western motel an every local person we met was nice

    5
    « Superior Employee »

    I stayed at this hotel with my two sons for a night . From the get go I spoke with a lady on the phone about if any rooms were available she said yes and asked, if I would like to book, I said no I was on way. When I arrived the young lady, whose name was Nikki, remembered me from the call, she was very friendly and helpful as to places to take my son's for dinner. Not many hotels have staff that are smiling the minute someone walks in or eager to help with any questions. The room was very clean, as well as the pool. The overall look from time we walked in was great. They even decorated for christmas. We enjoyed the breakfast as well, very filling. Whenever we came down my boys spoke to Nikki and shw did not act as though they were a nuisance, she engaged in talking with them and even made them laugh. I will be back because of her eagerness and friendliness she showed us , made us feel at home and as if we knew each other for years. That is the kind of staff you want to keep around. I will be back very soon to stay here

  • 5
    « Friendly helpful staff, comfortable bed, »

    I was most impressed with our stay at the BW Woodway Waco. The staff including housekeeping and breakfast hostesses were friendly. The bed was very comfortable, lots of space in the room, clean, good breakfast!

    4
    « Overall an excellent stay! »

    Overall this was an excellent stay! I had room 362 which was very spacious and convenient to the elevator and vending machine. However, there was quite a bit of noise that bled through from the hallway in the morning when housekeeping was cleaning and vacuuming. Also, there were several Styrofoam containers of leftover food in the fridge when I checked in. This was probably just an oversight. I asked for a trash bag to remove them when I was at the front desk but the receptionist said she would have housekeeping clear it out. A couple of hours later I removed the items myself along with 3 unopened bottles of Blue Moon beer. A couple of hours after that housekeeping arrived to pick the stuff up. I noticed that the beers were put on top of the cart and not in the trash bag lol ;) Party in housekeeping! Otherwise everyone was exceptionally friendly from management to front desk to housekeeping. The place is a little older but kept in excellent condition. The sofa and the bed were super comfy and bathroom was very nice. Toiletries included a shower cap, mouthwash, lotion, shampoo and conditioner. The shower had great water pressure and the shower head had adjustable sprays. The first day's hot breakfast included bacon and eggs and biscuits and gravy- all of which were very good. The second day had omelets, sausage links, and hash brown patties- of which I would only recommend the sausage. The cold items were the standard- muffins, bagels, cereals, fruit, juices, etc. There is also a grab and go option with some of the cold items. The wifi worked well but I did have to call the help number to get it set up on my laptop. But it was quick and easy fix. Everything worked well and the atmosphere was friendly and relaxed. The lobby was very nicely decorated for Christmas too! Overall an excellent stay.

    5
    « Comfortable, quiet hotel »

    Comfortable, clean and quiet. Enjoyed our stay of one night. Check in and out quick and efficient. The staff were friendly and made one feel welcome. Would definitely consider staying here again on future trips to Waco.

    1
    « very poor »

    The Best Western Plus on Woodway Dr.Waco Texas 76712 is not good the washer is broken the staff isn't friendly don't go here runn from this place.The room was clean everyday the coffee was cold it was a good location for my job.My work cloth was not clean for two weeks.I work all day and couldn't use out side laundry mates they was all close.

    4
    « Our stay »

    Overall good but need to re-evaluate the handicapped room basics. Good no entry barrier in the shower, but the shower head was terrible. The closet in the room was not only too low to hang things without dragging the floor but also too shallow to use a hanger correctly. The beds were extremely low and hard to get up from. People don't have to be in a wheelchair to need handicapped room. Some have mobility issues/balance issues without sitting in a wheelchair.

    4
    « Had a very satisfying stay »

    On the last evening of our 4 night stay, we arrived back at the hotel to find that our door was ajar. Was this because the housekeeping staff did not ensure the door was pulled tight? Fortunately, nothing was missing, but the fact that the door was not locked was disturbing.

    1
    « Worst ever »

    Spent a weekend in Waco for shopping. I had chosen this hotel from other positive reviews. The hotel looked nice but when we got to our room, there was makeup and stains on our sheets. When the manager was called, he did not offer another room, but brought new sheets for US to change the bed. Really unprofessional. Worst place ever.

    5
    « Outstanding Hotel »

    Our stay at Best Western was very enjoyable. The rooms were Super clean and smelled good. The free breakfast and high speed internet were a nice bonus. The front desk staff and cleaning crews were very friendly and professional. We will be using Best Western hotels for all of our future reservations.

    5
    « Awesome hotel »

    The room was very clean. We enjoyed our one night stay. I normally don't sleep well at hotels but the beds were very comfortable and I slept well. The options for breakfast were very good. The breakfast room had plenty of tables and was clean.

    5
    « great value in a hotel »

    this hotel is great--very clean, helpful staff, really nice decor. Easy access to highway-just off I35. The breakfast was outstanding. The bed was so very comfortable and the bath was easy to get in and out.

  • 5
    « Very nice place to stay! »

    Staff was very friendly and accommodating. Breakfast was of high standard and there were lots of people eating. The staff recommending a place for dinner which was very good. Overall, a nice place to stay.

    4
    « Complete with a heart shaped hot tub. »

    Our room was very complete;safe, ironing board,mirrored closet, nice TV & chest, office chair and desk. The bar sink area outside the bathroom also had a MW, frig and coffee maker.The tall ceilings and crown molding are a nice touch. The bathroom has a great mirror for shaving with ample light. The water pressure was good and we had ample hot water. The exhaust fan sounded like something from a 50's horror movie. There was good vanity top space and the towels were good. The in-room hot tub isn't to our liking. The breakfast was fast and furious. We've never stay overnight on Thanksgiving but a lot of people were here. The breakfast people were having a difficult time keeping up with demand. There was also a lack of seating. Perhaps the easy chairs and coffee table near the fireplace could be replaced with two more dining tables. This feels like a newer hotel.Everything seems to be clean and in working order. Including the speedy wifi system. The king bed slept very well. My gripe is the dominate cleaning solution smell. It permeates everything. Ugh! So if your nose doesn't work overtime you will enjoy your stay.

    4
    « Great hotel! »

    Great Hotel! Very clean and comfortable! Very friendly staff! Clean rooms and a wonderful breakfast! Overall great value! We would recommend this to any friend in the area! Thank you for your wonderful service!

    3
    « restaurants close by »

    room was fine, employees were nice, breakfast needs work, not everything fresh, bed was good, cable TV needs some attention poor signal, made watching TV hard, other than that all was just ok, cookies were good, thank you.

    1
    « Wonderful stay! »

    Our expectations were exceeded. The breakfast items were continually being replenished and the area tidied. Beds were comfy and rooms very clean. Service was attentive and friendly. The air in the breakfast area was adjusted immediately upon my request. I have kids at Baylor U and this is my new favorite hotel!

    3
    « Clean hotel »

    The hotel was very clean and updated but the room decor did not match and is pretty cheap. The breakfast that everyone raves about was not seen by us at all. It was very typical included breakfast food. Not one staff member was seen during our 45 mins of breakfast at a normal time (7:15-8am). We did have a suite with a separate bedroom because we were traveling with a baby. The setup of the room was perfect for us so we could all get a good night of sleep before traveling back home after a conference in SAT.

    5
    « Comfortable & Affordable »

    This location met all of the necessary basic requirements: Clean and updated rooms. Comfortable beds. Fast and courteous service. Great rates. PLUS: Secure front door after hours. Free cookies! Breakfast was just average.

    5
    « The staff is out standing »

    I have stayed in this Hotel every time I go to Waco if it is available. The GM is top notch and his staff is equal to the expectation he sets. The hotel is very clean, the rooms are large and the beds are comfortable. Breakfast is hot and pretty good. The pool area is clean. Overall you cant beat this hotel in Waco.

    2
    « Noisy stay and Front desk didn't care to help! »

    5 calls and 2+ hours of listening to loud partying neighbors is ridiculous! We got 3 hours of sleep because the front desk worker wouldn't be bothered to do anything. BW has made some nice update to their hotels, comfy beds but the pillows are awful. Breakfast is decent but about the same as most others, cereal, reheated eggs, sausage/bacon, muffins

    5
    « As good as it gets »

    Never in my life have I ever reviewed a hotel that I have stayed at, but this one deserved the time it takes. Adrian and Nikki were amazing from the moment I walked through the door and the hotel was immaculate and had great aesthetics. Clean, large, well decorated rooms and comfy bed! I have not stayed at a Best Western since childhood (a long time ago) and was blown away. Can't say enough! Will definitely return again and again.

  • 5
    « Great Hotel »

    This hotel was great. When I was looking for a hotel for a trip to Waco I read tons of hotel reviews and settled on this hotel. It far surpassed my expectations. Room was clean and spacious. No breakfast wasn't anything amazing but filled me up. My only real complaint is that parking is limited.

    4
    « Waco »

    We went to Waco to visit Magnolia Silos. The hotel's location was convenient for us. The hotel was clean and quiet. The amenities were fine. More food choices nearby would have been more convenient. We'd stay there again if we were in the Waco area.

    5
    « Hotel stay in Waco »

    My sister and I enjoyed our stay at this hotel. The people at the front desk are friendly, the beds are comfortable, the breakfast food is good, it is easy to drive to in Waco. Halloween treats were available at the front desk.

    5
    « Great Visit! »

    I enjoy this location because of their consistent quality and hospitality. Travis, the General Manager was especially attentive and accommodating. Thanks for going the extra mile! Comfy bed, clean room, good breakfast selection, and afternoon cookies ~ along with terrific hospitality make for a perfect choice when in Waco!

    5
    « Extraordinary value »

    The Best Western on Highway 84 in Waco, Texas had a perfect combination of well-trained staff, cleanliness, comfort and value for money spent. A "well-oiled machine" with heart. Take it from someone who has stayed at the Empress in Victoria, The Banff Springs, The Broadmoor--all five star hotels and worth the money spent--this little humble hotel gets really well-deserved recognition for attention to excellence. Although not a fancy resort nor an expensive destination, we will return there every time we're passing through the area.

    5
    « Friendly and clean! »

    We came last minute, and they were very accommodating, reassuring, and knowledgeable! Rooms and facilities were very clean! Staff was very friendly and gave practical suggestions. Close to shopping, Baylor, and Magnolia Silos.

    5
    « Clean, cozy, would come again! »

    Checking in was clear and easy, our room was conveniently close to the lobby, we weren't bothered by anyone, good variety of cable tv, super fast internet, tasty and hot breakfast was at needed temperature. The room was super clean, which is our main concern when traveling. Also breakfast and WiFi was included in our stay, FREE! 10 minutes from the Magnolia Silos in Waco, near a movie theater, near fast food food, easy access to main highways.

    5
    « Good stay »

    We came to Waco for a girl's trip to the Silobration and booked this hotel in early May- one of the best priced options at the time of booking! The hotel staff I encountered was very nice, especially the front desk clerk at check-in the afternoon of 10/11/17 (can't remember his name). The room was very spacious and clean. While I only ate breakfast at the hotel one morning of my stay, it did offer a decent selection of foods. I also know that the breakfast selection featured different items each day. My mom ate breakfast there twice and enjoyed the biscuits and gravy offered one day she went. It's also close to a lot of shopping centers, and it's only a 15 min drive to the Silos. Definitely a recommended hotel if you'll be in the Waco area!

    4
    « overpriced but nice »

    Tge room was spacious, the shower gaff good pressure and the bed was clean and comfortable. I stayed in the Jacuzzi suit and it did not disappoint. The prices were higher that usual because the fair was in town.

    5
    « Excellent »

    I thought the cost was a little out of line considering what we had paid a couple of years ago at another hotel in the same area and what was advertised on the internet. I know there was several things going on in town so of course the price was raised because all the hotels were booked solid.

  • 5
    « Clean »

    This is one of the cleanest Best Westerns we have ever experienced. Highest quality service and professional staff. Highly recommend this Best Western to anyone visiting Waco, Texas. Also very convenient to main highways and Loop 340.

    5
    « business »

    Nice hotel , staff is very friendly and helpful. Parking not bad. Lots of places to eat close by. Right off the freeway close and comfortable. Ice on every floor and vending machines with drinks on every floor. Pool is small but hot tub was good.

    1
    « Worse hotel ever! Beware. »

    The reviews for this hotels are fake.we stayed in room 330. The room had a very distinct musty, moldy odor. The linen had multiple hairs on the sheets. A pull back of the cover revealed a stain on the wrinkled sheets and makeup smudges on a pillowcase. Upon informing the front desk, we were told no other queen rooms were available and was moved into a king suite which was not much better. The carpet was heavily stained with black marks and the air unit was so noisy that you couldn't sleep. Everything in the room felt icky. We were tired after a late flight arrival and two hour drive from Dallas. The reviews said this was the second best hotel in Waco which is truly false. This was a former Holiday Inn that is now a rundown seedy motel.

    5
    « Great Room »

    very clean, very helpful staff, very comfortable beds, great location. Quite, great coffee. Received a decent price. would stay there again when I return to the Waco area. Restaurants, movie theater, and Mall are very close.

    5
    « Great front desk help »

    The young lady that waited on me was extremely helpful and friendly. Very business like... the breakfast was good, great presentation and clean. The room was clean and decorated very nice, the location of hotel was close to several eating places and easy to get to.

    5
    « Best Ever »

    Everything was perfect! Each breakfast had a different special..one day, western omlet and sausage and hashbrowns; next day,cheese omlet and sausage and pancakes, and finally, pigs in the blanket, scrambled eggs and hash browns. This is addition to cold cereals, yougarts, fresh fruit, breads,bagels, croissants and pastries! Great shower pressure, and three towels!!! Friendly staff. And we got a gift bag with waters, Oreos, and popcorn for being Best Western members.

    4
    « Outstanding stay »

    Vey nice staff, fantastic rooms with high ceilings, clean rooms , very nice beds, good working airco. Breakfast is fine with eggs, sausages etc. Very close to downtown Waco. We will certainly come back of possible.

    5
    « Restful visit to Waco, TX »

    We went to Waco to visit the "Silo's" and were very happy with the hotel we chose. The staff was very helpful, giving us easy directions to the Silos and Magnolia Bakery and Market. The room was comfortable, soft bed, plenty of room. I would recommend this hotel to my family and friends.

    5
    « Good value »

    This hotel was in a great location for us; it was a good value, with a great breakfast selection. The front desk was very professional, helpful and friendly. The room was very spacious and the bed was very comfortable.

    5
    « the PLUS is the Service in BW PLUS WOODWAY! »

    I have Been traveling to Waco for business, for a while now, and I try to stay at Hilton's when i can, however this was the closest hotel available to where i was going on my first trip, and now its my place of choice! This hotel is putting Hilton properties in the area to shame! Mr.. Brown and his Service oriented team always welcome me by name and a smile. Its got small issues like clogged bathtubs (which got taken care of right away) but this happens in the best of places. The hotel is comfortable, well lit at night, indoor pool, and the staff is helpful. Give it a chance,

  • 5
    « Great Bed »

    Clean room, the bed was awesome, good breakfast. The hotel is not in a scenic part of town, but easy access to major highway makes getting around quick and easy. Staff was friendly and welcoming. Hoping to come back for homecoming.

    4
    « Very nice for the price! »

    It has been over three years since we stayed at this hotel, but a good online price was attractive for a one-night stay while moving our daughter to BU and we knew we wouldn't be in the room until evening and leaving early in the morning. My biggest issue is where the hotel is located. It is on the outer road down Waco Road and you need to take the U-turn and head back north to reach it. However, that being said, this was a great stay! The hotel has been renovated in the last few years and while you can tell it is an older hotel, things inside are up-to-date, modern and clean. It's not luxury - but standard for this level of hotel. I requested a room on the top floor and was given a very quiet, very spacious king. It had room for a desk, chair and ottoman and a large bathroom. Microwave and small fridge kept water and wine cold! And, it was extremely quiet. The A/C unit was a bit loud when it would turn on, but most hotel units are like that. Check-in was quick and front desk staff was friendly and helpful. I only had coffee in the morning, but the buffet looked well stocked, included both hot and cold offerings, and it was very clean. We prefer hotels closer to campus - but I would not hesitate to stay at this Best Western again. And, being set back from the road, it was less noisy from road traffic.

    4
    « Good Value »

    Nice location near the Richland Mall, convenient to shopping and restaurants. Clean room, comfortable beds, good TV, adequate breakfast options, though I would have preferred eggs to the burrito among the hot options. The indoor pool looked nice, and there was a large jacuzzi, but both were closed for maintenance during my stay.

    5
    « Clean comfortable room with great AC »

    My husband and I found this hotel to be clean with cool comfortable rooms and an amazingly efficient and friendly staff. We traveled with a group of (mostly) senior citizens. Everyone seemed pleased with their accommodations. Would definitely stay here again.

    5
    « Excellent mini-conference »

    We stayed one night and were able to concentrate on the work at hand without a worry in the world regarding accommodations. Staff are pleasing in every regard. The food was fresh and delicious. The location is convenient to good restaurants.

    5
    « TAB art teacher conference. »

    I recently stayed at Best Western for a TAB art teacher conference. The staff were extremely welcoming, and helpful at check in. We were very comfortable in the room, and appreciated the updated decor. The breakfast was delicious and had great variety.

    3
    « Too much chlorine »

    The pool had way too much chlorine. I complained to front desk staff, she said she would phone her manager. Not sure if she did, pool stayed open. Chlorine smell was so bad it burnt our eyes and made us cough for the rest of the evening. I felt like I had bronchitis.

    5
    « Great hotel and an AMAZING staff »

    My family and I always stay at this hotel whenever we come into town (4 to 8 times a year), and I have always been very happy with every aspect of our stay. The rooms are always clean and comfortable, the breakfast is always good, and the front desk staff is always friendly and accommodating. So, when my son's baseball tournament was originally scheduled to take place in the woodway/waco area, I made sure that I had a room reserved. As usual, I made the non-refundable reservation through a third party online booking agency, but would pay the hotel directly upon my arrival. At the last minute, the tournament location changed to Seguin, TX. After speaking with the hotel staff directly, we were able to cancel the reservation without penalty. However, a few days later, I noticed that the hotel did in fact charge my card for the 3 night stay. So I called the front desk and spoke with a lady named Veronica, and explained to her the situation. She apologized for any miscommunication, and while there was no record of us cancelling the reservation, she immediately went to work on refunding us the entire amount charged. She was nothing but helpful, cheerful, calming, and understanding, and it is because of her that my family and I will forever be loyal patrons of this hotel. I urge any and all to stay here. The staff truly makes the difference.

    4
    « Quiet, Clean Room »

    It was a hot July day and all I cared about was the room! It was not on the top floor but it was quiet, clean and very cool. Bed was very comfortable, didn't hurt when I got up in the morning. Would stay there again, was a little out from downtown Waco but pretty easy to get to and from.

    4
    « Trip to Hot Springs!!! »

    Checked in for a 2 nite stay, look like a new hotel (5 yrs ) Beth nice & very clean & spacious rooms . Young lady that checked us in was frindly , checking went smooth. Was on fist floor by pool & hot tub ( noise was not bad at all ) the fresh cookies & coffee was nice ,the free brackfast was very good . Room had a mine frig , Micowave & a single cup coffee maker.

  • 5
    « Restful »

    The staff was exceptionally kind and professional including the maids. All was so clean tho an armchair cld benefit from a shampoo. Loved th quiet room air. Brk was th typical n wld be nice had oatmeal been offered. Dry cereals were th usual bad for th body fare so wld llike maybe granola or less sugary types. Add Christian TV selection or two n u wld have a perfect evening!

    5
    « Best Western in Woodway »

    Clean, comfortable, close to everything. The breakfast they offered wasn't my favorite but I usually tend to not expect much from free hotel breakfasts. The staff was very friendly, the also offer fee cookies at the front desk. The indoor pool and spa were nice. Very clean and the spa was actually hot instead of lukewarm like most hotels. Parking spaces could be bigger. Overall a great experience.

    5
    « Great Staff »

    This hotel was new, clean, and very well managed. The staff works hard. We had a room issue (due to a miscommunication about the reservation), and the desk clerk went above and beyond to quickly resolve the issue to our mutual satisfaction. After a long day of travel, his professionalism and service was much appreciated. We were visiting Baylor and the Magnolia Silos, and will be staying here again for our next visit.

    3
    « Ok for 4 of us but pricey for the room size »

    We needed a room for 2 adults and 2 children 10/12. When we booked as 4, the system defaulted to a double queen. I asked for a pull out so my kids could have a bed (the other adult and I were not sleeping together). They were not "allowed" to add a cot or pull out bed to the regualr room so we were forced to upgrade to a suite which cost us almost double the expected rate. The suite was big enough but only 1 bathroom and the kitchen supplies were only enough for 3 to eat/drink. The cleaning crew showed up too early at 9:30 and never came back to dress the room (we stayed 2 nights). Breakfast was ok. There was a variety but mostly heated up food prepared elsewhere or meant for a microwave. The kids liked making their own waffles and the bacon was good and plentiful...the scrambled eggs were not great. All in all, its over priced for the experience we had - I'll be sure to talk to the booking staff before I show up to make sure we can be accommodated without it costing us double to keep the kids off the floor.

    5
    « Great »

    Very Welcoming hotel. Great Pool and Hot Tub. Breakfeast was nice and something for everyone. Hotel is a bit out of the way but keeps it nice and quiet, and Shopping and food is a short drive away. I Think being off of I 35 Raceway|parking lot was a good thing.

    4
    « Comfortable One Night Stay »

    I highly recommend this hotel. The room, including bathroom was spacious, comfortable with a great king size bed. Super-clean. Towels were thick and fluffy. Staff was friendly. They offer a full breakfast that was okay for all-inclusive price. Food mediocre but I don't expect much from "free breakfasts" at hotel. The room I felt was a little overpriced at $100 per night, given it was in Waco suburbs but I booked at last minute as I was attending a funeral. I definitely would stay there again.

    5
    « This is the hotel to BOOK in Woodway, Texas »

    Exceptional place to stay. Better complete breakfast compared to other local Woodway, TX hotels. Plentiful parking. Excellent front staff...so friendly...willing to assist you at any time...know the area and answer all your questions perfectly. Perfect hotel for business, visiting family or vacationing in the area.

    5
    « Best of the best western »

    Wow This is an awesome hotel. Staff is amazing. Outstanding and extremely clean. Easy location to get to. Close to restaurants and shopping. Great parking. Outstanding breakfast. Beds were soooo comfortable.

    4
    « Thelma & Louise »

    Wonderful staff, except at breakfast. Changed breakfast menu after check in. May need new mattresses for some beds. Internet was very spotty. On a mother/daughter road trip and felt safe. Overall a good experience

    4
    « Super nice staff, comfy room, bath needs some TLC, horrible coffe »

    We only stay 1 night in this hotel. We have a good experience however there is a couple of thing that could improve. I have to say that the staff was fantastic, professional, and helpful. Room was clean, shower head was great but the tub is in need of some TLC. How comfy is the bed? That will depends on what you like. It was perfect for me but my husband did not like it. So, good luck. Breakfast was extremely simple. Ok, I know you are not in a grourmet restoring however there is plenty of room for improvement. Starting with the coffee which was HORRIBLE. You will have eggs, hash browns, waffles, fruit, cereal, bread, and juice. That's all.... no bacon, or not sausage. It is a clean place, with nice people. Be aware that GPS gets a little lost. There is a lot of road construction in the area.

  • 5
    « Very pleasant »

    Staff was very friendly and accommodating, hotel was very nice. Very clean and comfortable. Breakfast was nice and warm cookies at check in were a nice touch. Very easy to find and easy access. I felt very safe and will stay here on future visits to the area.

    5
    « Nice Hotel »

    Really liked staying here. Price was great, rooms were very nice. Pretty easy to get most places. No issues at all. Staff was really friendly and helpful. Close to places to eat and very easy to get to the silos.

    4
    « Excellent »

    Very nice hotel! Love the indoor hot tub and pool. Breakfast was good and fresh.. close to magnolia silos and museums. Definitely recommend this hotel and the mall was across the frwy. The staff was friendly

    5
    « Great stay. Beautiful, clean »

    Great stay Beautiful hotel Clean Friendly staff Indoor pool ( chlorine was strong) Great breakfast, good variety Nice safe location Very welcoming Smelled good Comfortable beds Wifi was fast Fresh towels and sheets

    5
    « Nice hotel »

    Stayed one night before going to silo. Clean hotel friendly staff away from all the hustle and bustle but close enough to all types of eating places easy access to interstate so getting Where we wanted to go was easy

    5
    « Best Hotel »

    Can not say enough about this hotel's accommodations. It has so many extra's that put the " icing on the cake". Make-up mirror that made putting in contact lens easy and wife putting on make-up. Check out time of noon provided a non-rush time to check out. The number of electrical plug-ins provided C pap use easy. Large TV screen, high toilet, quality of soap, quality and quantity of towels made this stay every relaxing.

    2
    « Not worth it. »

    Waste of good money, way overpriced and the room decor is cheap and reminds me of a room that is old. We expected a lot nicer motel for the price we paid, and the pictures that were on the internet is to nice for what it really is in person. Very disappointed in this place. There are other motels in the Waco area that we seen which was a lot nicer. Sorry, would never go to that one.

    5
    « Excellent Stay »

    Very clean room and comfortable bed. Although the motel was full, the staff was very nice and courteous. IT was decorated and served the est breakfast we've had at a MOTEL in years. Will definitely stay at this one again when in Waco.

    5
    « Best Western/Woodway, TX »

    Room was very clean. Internet in good working order. Good tv reception. Friendly staff. Breakfast selection was good. Eating area was very clean. Bed was comfortable. Area with microwave and fridge had a sink and nice counter space. Bath was very clean. If I am back in Waco will use BW/Woodway again.

    5
    « Best Western Woodway - Nice Stay »

    Adrian checked us in and she was great. Thanks Adrian! Other staff was very nice. Room was clean. Breakfast food was pretty good. Everything was very clean. Forgot my phone charger in the room. Came back by later and they found it right away. Everyone was very helpful during our stay - nice hotel.

  • 5
    « Hotel rating »

    Excellent hotel with very courteous staff. Clean facilities. Excellent breakfast items and presentation. The only detractor for us was the disabled room in which the sides of the bath were too high to comfortably lift a leg to get inside for the shower. There was no shower chair available for people that require this type of disability equipment. A low step shower would be advantageous for disabled rooms.

    5
    « Overnight stay »

    We stayed overnight while making a long drive. The reviews were high and this hotel did not disappoint. The lady that booked our room quickly honored the cheaper online rate. The room was clean and the bed very comfy. My family and I enjoyed the hot tub and pool. The hotel was not too far from I-35. Breakfast included waffles, omelet, sausage, cereal, yogurt etc. Great stay for a great price. We plan on staying here again in the future.

    5
    « Great Hotel for a great price »

    We planned a last minute trip and glad we found this hotel. It was close enough to where we wanted to go. The hotel is clean and everyone was so friendly! We will definitely continue to use this hotel and Best Western in the future.

    4
    « Great value! »

    We were visiting Waco and stayed here. Quick drive to downtown. Very nice hotel. Friendly staff at check in. Room was very clean and hotel smelled clean! Room was very comfortable. Indoor pool and whirlpool which we enjoyed. Great breakfast. Especially liked the cheese omelettes. Coffee and tea in the room as well as in the lobby. Good choice.

    5
    « Great place to stay »

    The customer service was excellent and very courteous, and the room I stayed in was very clean and comfortable, and bigger than I had anticipated. You won't regret staying at this hotel. I was very pleased with everything!

    5
    « Weekend away with spouse »

    Rooms and lobby were great. Very comfortable bed and adequate wife. Showerhead was awesome. Breakfast was fresh and well tended. Only bad mark was the pool that had unruly unsupervised guests but that really isn't a mark against this hotel but did make it impossible to enjoy.

    5
    « Excellent location »

    This hotel is comfy, quiet and well kept. The hot breakfast provided sufficient seating and offered variety of selections. The front desk personnel were very professional, helpful and friendly. Highly recommend!

    5
    « Lovely Stay »

    This location is perfect for us when visiting Waco. It's a well-maintained, immaculate hotel with extremely professional staff, comfortable beds/rooms, and a yummy breakfast. They were able to make a last minute change (our request) from a King bed to two Queens ~ even though they were quite full that night. Thanks, Cherrell!!

    5
    « Best Western »

    Again, just a great place for the price and services. Out performs La Quinta, holiday Inn, Hampton, etc... you will not be disappointed. Beds are awesome! Breakfast good, price right, clean and well presented, pool cool, showers hot, staff professional and relatable, location convenient .

    5
    « Very nice place and comfortable place »

    stayed here for the night coming from Galveston and wanted to see the Waco Mammoth Park. The staff was very friendly Veronica I believe was nice and helpful and check in and gave a great rate. She felt terrible I keep trying to find my BW membership account. Pool and Hot Tub were typical indoor. Room was nice and clean and beds very comfortable. Breakfast was typical. Only negative was housekeeping knocking on the door at 8am. I heard her knocking on other rooms before ours so I knew it was coming. I know the manager said I should have put a DND sign up But even so Housekeeping should not be knocking on rooms. Most places have system like walkie talkies to let them know what rooms have checked out not having them knock to check who has. Overall not bad for a night stay just remember to be up early if you stay here.

  • 5
    « Top notch! »

    Great staff...manager is hands on....making sure you have a great stay. Nice pool. Warm breakfast. Modern decor and comfy beds. Super clean. Nice mini kitchen in room. Relaxing showe. Would definitely stay here again.

    5
    « Vacation-visiting family. »

    We really enjoyed the staff, room and breakfasts at this Best Western. Our room was spacious and comfortable. Our king bed was firm, and relatively new, I think. I would definitely stay here again! The front desk staff was very friendly and helpful! The breakfast attendant was kind and kept the room very tidy.

    5
    « Excellent »

    Hotel was very well maintained and clean. It seamed like everything was well thought out, right down to the free breakfast options. Room was spacious and comfortable. I loved the recliner chair in the room. Staff were all friendly and nice. I highly recommend this hotel - a great value.

    3
    « Overnight Stay while passing through to San Antonio »

    Positives: Room was very clean and spacious, beds were pretty comfortable Negatives: - Staff was awful, very unfriendly/awkard - took 15 minutes for someone to finally come out of the office to check us in, no fresh cookies when we arrived at 6 PM - breakfast was so/so, pigs in a blanket were hard been sitting there too long - they had not activated our room keys properly, so we had to go back downstairs while hauling our luggage to get it sorted out, got no apology for the inconvenience. Overall, I would choose somewhere else to stay in Waco just due to their staffing issues.

    5
    « Best Western is really uping their game »

    It's nice to feel cared for when you are away from home. Fresh coffee an cookies are always a nice treat upon arrival. I will not do any more of your reviews when you will not post without 200 word minimum. Sometimes less is more!

    5
    « Best Western Plus »

    This is a great small hotel, and very friendly staff. We had 2 Queen size beds and the room was spacious. Breakfast was free with a variety of items to choose. They have an indoor pool and a small exercise room. There is a shopping mall only 5 minutes away.

    4
    « Great place, location, location! »

    Great place to stay during the week for business in Waco & McGregor. Close to major roads, yet my room was quiet, clean, comfortable, and the price was right! Helpful staff made my week a delight. Comfortable bed, decent internet connection. I took my breakfast 'to go' with me each morning (made hot oatmeal, which is my favorite), though they had several other selections. Staff recommended a good dinner restaurant upon my evening arrival & furnish me with a map & directions to my meeting during the week.

    4
    « Comfortable, clean, good value »

    Staff is professional and nice. The whole hotel is clean, notably the breakfast area and the rooms. Handy business center. Rooms are decorated nicely and everything works. A/C works like a champ! Bed is super comfortable with lots of pillows. I would have liked a guide for the channels and shows. I also could have used a safe.

    4
    « Good customer Service »

    The staff was very polite and clean. During the Breakfast time the lady who assisted us was very pro-active. It was a full breakfast, well combined. The swimming pool was clean and the Spa too. The Business Center is ok as the Gym.

    1
    « Ruined My Baylor Homecoming Weekend »

    Made a reservation through hotel in June for Homecoming weekend for two nights, because I had stayed at this location in Oct. 2015 and felt that everything was A-OK. Rate quoted and confirmed was $165 plus taxes per night; however, when trying to check-in on Friday, Oct. 14, rate was $203 plus taxes per night! Manager wouldn't budge and wouldn't honor confirmed rate. I was so upset and thoroughly stressed that when he offered to knock off $20 after much discussion, I just left. Manager couldn't have cared less about how mad and upset I was. My trip for my 50th Reunion was just ruined. Went to Reunion dinner late and drove back home 130 miles, no parade, no football game. Had to give 1-star. Deserves 0-stars. Never ever reserve a room at this hotel.

  • 5
    « Nice Place! »

    My husband and I stayed here for a very short vacation. Very nice hotel! The people were nice and friendly as well! The room was just as advertised! The whirlpool bath was amazing! Check in was very easy as was the check out process.

    5
    « Great hotel & great service »

    This hotel was very clean, the breakfasts were awesome, and the service of the staff was perfect! I didn.t realize we had left our laundry bag containing our dirty clothes--until we returned home & found a message on our phone from the manager tell us that the maid had found it. He informed us they would UPS the clothes bag to us ASAP!

    5
    « Very clean and nicely decorated property with high quality bedding and excellent customer service »

    I visited my son at Baylor University for family weekend this past weekend and thoroughly enjoyed my stay at the Best Western Plus in Woodway. The room was immaculately clean, and the staff at the front desk and in housekeeping were professional, friendly, and very helpful. This property is not technically in Waco but it is close enough to Waco and the University that you feel like you are "there." I highly recommend this property to other Baylor parents. The value and quality for the price are outstanding. The food on the breakfast buffet was hot and well-stocked.

    5
    « Great Place to Stay Near Waco »

    I usually stay somewhere else when in Waco but this time I was there for Baylor move in day and hotels in Waco were priced higher than I care to pay. I opted for the Best Western Woodway because of the price and ratings, also, it really isn't far from the Baylor campus. This was a great choice for us. We arrived late on a rainy evening and were welcomed and quickly checked in. My advice to anyone booking hotels, don't book on third party sites. Join the hotel chains rewards programs and book through them, they won't lose your reservation. I have never seen lower prices on third party sites anyway. The room was large and comfortable, the air conditioner was very loud but did not bother us. Breakfast each morning was good and plentiful, about what you would expect. Coffee is available all day in the lobby. Laundry is available also. It was quick to head up to Waco and Baylor when the time came to drop the kid off and do some shopping nearby, plenty of restaurants close by also. We will probably stay here again.

    5
    « Very nice and quiet ! »

    From the moment we checked in until we checked out, we were greeted with a helpful and friendly staff. Had I not had to do laundry, it would have been perfection. I will definitely return to this Best Western. It is very conveniently located too.

    5
    « Enjoyable reprieve from the August heat »

    Front desk staff at check in and check out very attentive. Breakfast was decent for a prepared buffet. Room clean and comfortable at a decent rate. Easy access to shopping, Waco Lake, downtown, BU, and Cameron Park.

    5
    « vacation »

    would recommend this hotel- nice breakfast, very clean, nice location, helpful staff, fast internet - nice pool, very centrally located in waco, fast check in and check out - breakfast area was very clean and had lots of room and good selection

    3
    « They canceled my reservation! »

    Booked hotel on a website. Drove 4 hrs in the rain after work so I could attend my granddaughters birthday the next day. Walked into the lobby and the lady said we don't have a reservation for you. I said no, it's right here, here's my confirmation #. She said well they cancelled your reservation that between you and them. I start trying to call them.... Lady says oh no they just did know how to do this in the computer. Let me figure it out. After about 20 mins we finally got the room we paid for. Parking was a nightmare! The beds were very comfortable, the room was very clean and it was big. Breakfast did NOT look appetizing. I had coffe and it was bad too. Hotel itself is very nice. P.S. we arrived at 11:30p and were initially told out room was canceled because they didn't think we were going to show up.

    4
    « Would stay again »

    Was initially planning on the Super 8 but this Best Western lobby was clean, bright, clearly welcomed breakfast visitors in layout, friendly reception... And decided to spend a little more to stay. It was worth it. Community areas clean, pool area was full so didn't use it but was in good repair. Pillows and Matthews comfortable and nice linens. Room had fridge, coffee pot, nice tv w good channel selection, and bathroom felt clean. Close to mall and restaurants. Took maybe 15 min to get to Magnolia and less to Cameron Park zoo. Ate at Souper Salads and while not busy was fresh. Pei Wei isn't too far and was great too. Olive Garden, Red Lobster, and mall are a one intersection away too.

    5
    « Very comfortable beds »

    this hotel is nice, clean and decorated well. The best part is the very comfortable beds. Good variety of breakfast options. Only thing I did not like it the parking is pretty tight around the building. Noise between connecting rooms is not great, but overall the hotel stays pretty quiet

  • 5
    « Comfortable & affordable close to Magnolia Silos »

    For under $100 we stayed in a suite with a queen bed & pull out sofa. The room was large and comfortable. We had a kitchenette with microwave, coffee pot, sink & fridge. The shower was nice and the room was very clean. We went for the Magnolia warehouse sale and were just a few minutes drive to the market and downtown Waco. The hotel was right off the highway, but you couldn't hear it. It was close to restaurants and shops and easy to get to. We looked at hotels in Waco and they were significantly more expensive. Woodway is right next door and super convenient. I would stay here again for sure. Only negatives were the free breakfast was not the best, the pool is indoors, and the AC unit is loud in the room (typical for most places).

    4
    « Weekend Trip »

    Everything here was great with one exception and that was the Stale Beer smell at the entrance of the Hotel. Great staff very friendly and helpful. The rooms were very quite and clean. We experience no problems during our stay. Breakfast was pretty good. We were staying there for a weekend Square Dance.

    5
    « Awesome place to stay »

    Best Western Plus in Woodway is an awesome place to stay. They always seem to care about me and my comfort. I will always stay here. The rooms are clean and smell nice. They always try to fulfill everything I ask of them. Never any complaints or anything. I love this Hotel.

    5
    « Awkward to great! »

    We arrived a bit early for checking. The front desk was very courteous and gave us a key to our room. When we arrived, the room was being repaired for something in the bathroom, definitely not ready for business. We went back to front desk and he was already in process of getting us another room. Very friendly and apologetic. After arriving in our new room, he called to let us know that they wanted to refund a portion of our rate because of the inconvenience. AWESOME!!! Very nice place to stay - would highly recommend to others!

    5
    « Great place. I stay primarily for business. I travel a lot-on the road 20 + days/month. »

    Price is right. for business or pleasure. VERY COSISTENT in their attention to detail and to the needs of their guests. Above average accommodations for price and clean beyond reproach. This is not your grandfather's BestWestern. It is definitely a plus.

    5
    « Family »

    Stayed here 4th of July. Absolutely the cleanest room and facility. Great indoor pool and hot tub. Staff were very nice and polite. Beds were very good and comfortable. Great breakfast bar! Look forward to going back.

    5
    « AS GOOD FOR LESS $$$ »

    I have stayed at a lot of different hotels in the past couple of years. I always check TripAdvisor for ratings wherever I will be traveling. I have spent nearly $200/night for a few stays. This stay was half of that. I honestly could not have told you the difference between the $200/night stay and this stay. The young lady at the desk upon my arrival was very helpful and accommodating. I made a last-minute request of her and she cheerfully handled it. The room was fine. The ONLY tiny thing I noticed was a very small stain on the carpet. Perhaps housekeeping had not yet seen it? Don't know. It wasn't something that concerned me greatly. It is a hotel, after all. Everything else was impeccably cleaned and serviced. The breakfast was the standard fare but always handy for a quick bite for an early departure. The location of this hotel is extremely convenient without the frenzy of IH-35 right at it. I agree the parking lot is not the best configuration but was likely devised with what was available to work with. I will stay here again and happily pay half of what I have elsewhere.

    5
    « Way Better Than Expected »

    This hotel was booked for us by the family hosting the wedding we were attending. We anticipated being comfortable and well cared for but did not expect the beautifully designed room or the "lux" feel of the palm trees outside or the sparkling feel of the front desk and the breakfast room. This is currently a very well managed hotel and the staff are very cordial and helpful.

    5
    « Great stay »

    Beautiful place, easy access and quite. Best Western has come a long way. Very competitive with other big name hotel but for a fraction of the price. Great services and value for you buck! Will definitely repeat if traveling back to Waco TX

    4
    « Decent stay »

    Spent one night here last weekend - in town to pick up kid form Baylor Band Camp. Hotel required a drive by and a loop back for us on the freeway. Parking lot is very tight. Front desk had some issues with our reservation but they worked through it and were very applogetic. On check in we were given rooms side by side (two couples) When I walked into our room I was over come with the fragrance that was very strong and my lips and tongue began to swell. I checked the other room and it had a bit of a smell but it wasn't as bad but still too much of something sprayed. Went and spoke to the front desk (I think his name was Josh) and explained the situation - and that I would not be able to remain in that room because whatever was sprayed was toxic to me. He let me check out another room on the same floor and it still had the same smell but it wasn't near;y as strong and then we tried another floor hoping that a different housekeeping team may not spray as much but it was even worse - even Josh could smell it. He bellieved it was a lysol spray they use in the rooms. I chose the room on the same floor and he helped me move mys tuff into that room and was super kind about offering to move me again and find another room if I found the smell in this one was too much. THe hotel is much easier to get out from and onto the freeway - we were at Baylor within 5-10 minutes easily. We left shortly after the move and when we returned later that evening - 9ish - he room seemed better. The beds were comfy and the room was clean. Excellent water pressure in the shower. Breakfast was typical - microwaved powered eggs, a few meats and pasteries. No omlette station like other BW I have stayed at.

  • 4
    « Small parking lot »

    Clean, nice towels, great wifi, bar with sink, coffee pot, refrigerator, microwave. The only negatives are: no light over bar/mini kitchen and the small parking lot. We have a pickup. Much of the parking area wasn't for us! We didn't eat breakfast here; however, it looked good. Personnel friendly.

    5
    « Pleasant stay »

    We stayed here two nights and I would highly recommend this hotel. It was easy to get to and had easy access to places we planned to go, restaurants, etc. The rooms were large and had nice accommodations. It was pleasantly quiet. The breakfast was adequate with hot and cold items to choose from. The coffee could have been a little stronger for me but was not bad. We had a problem with the bathroom light not coming on and a repairman was sent immediately to fix it. The electricity went out during the night due to a rainstorm that came through. It did get a little warm but fortunately came on early the next morning. We had no issues after that. I would definitely recommend staying here.

    4
    « Passing theofh »

    Stayed here for the night Was very happy overall with decision. The hotel is very clean and nice Breakfast was great and glad that offered hot breakfast - it was very good Unfortunately the power went out because of some crazy storms. Obviously the hotel wasn't able to control this, but I was very disappointed that they didn't offer anything for comp for people that stayed. That would have been good gesture. Even just a coupon for discount at future stay! The managers went around and asked if we had stayed through the night when power went off

    5
    « Family visit »

    We stayed there to attend a funeral. Staff was awesome. Breakfast could have been better and the hot tub was out of service but everything else was great. Rooms were very clean. However, I do not like that TripAdvisor is making me type at least a 200 character review. CHANGE THIS TRIPADVISOR IF YOU WANT ME TO MAKE ANOTHER REVIEW!!!

    4
    « Nice clean hotel »

    My husband and I travel down to Texas for a conference. We stopped in Waco on the way to see the Magnolia silos. We stayed at the best Western plus one way for an overnight before heading down to San Antonio. The best Western plus was extremely clean the lobby area was nice and well decorated. The room was a little small but for the two of us was fine. It was modern and decorated well. We use the fitness room in the pool which were small but clean. The breakfast was just OK but that is the way most hotels are. They had a good assortment if you like that sort of thing. I would recommend stay here instead of Waco. Woodway has more shopping and restaurants nearby.

    4
    « Great stay »

    The check in process was easy and quick. The gentleman asked if I had a floor preference and he was able to accommodate my request. Our room was great. It was a fairly large room with a desk. It had a flat screen TV and the bathroom had plenty of counter space. The free breakfast was great. You were able to make waffles or toast. There was also cereals to choose from but the best part were the biscuits and gravy with eggs and bacon/sausage. Also there was juice and coffee (with flavored creamers!!!) Everyone was very friendly and I would definitely recommend.

    3
    « Its fine, but the staff turned of the lights on me - Not Classy Best Western »

    So, I travel a bit (a lot). And, I work early hours. So, many times I come down to the breakfast area early just to work and have access to coffee. Many times, the staff will put on the lights for me (even though the breakfast area is not open). Sometimes I turn on some of the lights just so I can work. So, when I did this at this property, the morning staff gruffly said "I don't open until 6:00" and TURNED OFF THE LIGHTS and left me sitting in the dark. Very Nice. I know you aren't open, but turning off the lights while I am sitting there. Not very classy - Best Western....

    4
    « Inernet? »

    If you are looking for a good nights sleep and do not need internet service in the southwest Waco area, this is a good choice. Breakfast fare was as to be expected in a BW. Room was large and comfortable. Anna at the front desk was exceptional.

    4
    « Best choice for Waco visiting but monitor your credit card statement »

    Woodway is not that far away from all the things you would want to do in Waco and you can't beat the price. Our rooms were well appointed and spotless; ample supply of thick towels provided. The place was quiet with good soundproofing; you can get a good night's sleep here. I was disappointed in the breakfast offerings--the same old unappetizing eggs and gluey sausage gravy. Thankfully there is and Egg and I close by. They double charged my credit card but corrected the error the same day. Since this happened to another reviewer, I would recommend hanging on to your paper work.

    5
    « A nice stay »

    We stayed here for a wedding that we were attending. Our plan was to stay one night but ended up staying 2. The staff was very friendly and accommodating. It was raining and one of the staff offered us an umbrella. The room was clean and comfortable. my only complaint was the breakfast. The cereal was stale and the eggs left a little to be desired. But, if I needed at hotel in the area, I would stay here again.

  • 5
    « Luxury without the cost »

    We stayed at a Best Western Plus last year and loved it. It has the feel of luxury yet not priced so high. The room is comfy and spacious and breakfast very tasty. An indoor pool and hot tub also. Very quiet.

    4
    « All was well »

    Hotel is clean, nicely decorated and has typical Best Western amenities. Breakfast area was nicely decorated with a variety of seating options. The indoor pool was small, and even though it was indoors, it was not heated. The only issue was my credit card was charged twice for the stay and that has kept me from giving it an all excellent review. Close location to the things that there are to do in Waco like visit the zoo, the suspension bridge, Magnolia's, and the mammoth site.

    5
    « nice place to stay »

    nice friendly hotel that is very conveniently located on 84 and easy access to hwy 6. The staff were efficient, checking in and out. The breakfast area was pleasing and comfortable while the food was fresh and hot.

    5
    « Stay in Waco »

    Very clean and comfortable. The man at the front desk was very pleasant and efficient. We had breakfast there the second morning before we checked out, plenty of food and a good variety. If ever in Waco again I would stay there and it was in a good neighborhood.

    2
    « Rude staff »

    Night clerk literally told us that we could get arrested for going into the coffee area late at night bare-footed. She proceeded to scream and threaten. It was really ridiculous. Very rude!! No other staff offered any help.

    5
    « Excellent Hotel and Staff »

    I highly recommend this hotel for business or pleasure.- The staff is friendly and helpful. All the amenities were outstanding. I traveled with three teenagers and a five year old and everyone had a great time.

    1
    « Avoid and stay somewhere else »

    Owner and staff uncooperative and lack basic business acumen, communication, and social skills. Independently owned and this particular owner gives Best Western a negative image. There are numerous other hotels within a mile radius that would offer better accommodations and leadership from the owner. STAY ELSEWHERE!

    5
    « Best Hotel »

    I was in town visiting family and The Best Western Hotel was awesome. The front desk clerk welcomed me by name as I walked through the door and needless to say it made me feel special. He was very nice and attentive. The hotel was very clean and smelled very clean inside and outside. My room was very appealing and clean. I'm very picky about where I stay and YES I will be staying there again. The FULL breakfast was awesome which is very important.

    5
    « Nice Hotel »

    Extremely clean well maintained hotel with courteous knowledgeable staff. Convenient to Waco and surrounding area. I will plan on staying here in the future. The only thing I would change is to have coffee ready in the lobby by 5:00 AM.

    5
    « Nice, Clean, Great Staff »

    In town for a wedding. We chose Best Western because we have been happy with them in the past on other trips. Front desk personnel were very cheerful and accommodating. The room was very clean, as was the lounge. Would definitely recommend staying there.

  • 5
    « Very Good Experience »

    One of the best hotels we've stayed at for the money. Had a ground floor room directly across from an outside door where our car was parked. Very convenient. Room was very clean, quiet and the breakfast was better than average.

    5
    « Waco Best Western Plus is the ONLY place I will stay »

    Since my last trip to Waco and my stay at the Best Western Plus on Woodway, I will look no further for a hotel during future stays. This hotel is so well managed and appointed, the rates are reasonable, the amenities are exceptional, and the staff is competent, professional, friendly, and helpful. I have stayed in hotels in Waco from 2012 - now, 12/17/15, and the Best Western Plus is by far the best experience I have had.

    4
    « Quickly planned trip »

    Chose this motel for the location near relatives, the purpose of my Waco visit. Motel was very clean, attractive, and all encountered staff were friendly and accommodating. Room was spacious and clean with very comfortable bed and pillows. ONLY complaint was with the showerhead, wish it was more adjustable. Morning breakfast was good and very convenient to start the day. Would not hesitate to stay here again.

    5
    « Best Best Western - apart from one in Venice, Italy! »

    My parents, my husband and I have stayed at this particular Best Western twice. The first time was by sheer coincidence - but the second time, we didn't consider staying anywhere else on our trip to Waco. The beds are wonderful, the staff very helpful and friendly, and the location is perfect. We will definitely stay there again any time we are in the Waco area!

    5
    « Wonderful Place To Stay »

    The Best Western Plus Woodway Waco South Inn and Suites is a jewel that everyone should experience. The entire stay was excellent from check-in to check-out. The room was very nicely appointed. All the furnishings appeared brand new. The bed was the most comfortable hotel bed I have ever slept on. The breakfast bar was well stocked and fresh. The staff is very friendly. I will certainly stay here again when I am back in the area.

    5
    « Very Clean »

    I travel 98% of the time for work. This was the first time I stayed at a Best Western Plus. I was happy when I walked into my room and it smelled very clean. Everything was clean. I stayed at other hotel chains and was not happy with their cleanliness. Either it smelled like stinky feet or the bathroom was dirty. I will be staying at Best Westerns if all of them are this clean .

    2
    « If there's little other choice »

    Hotel is generally fine. Woodway is a very nice city bordering Waco to the South with several pretty areas. This property is not in one of those areas. It sits right on one of the major, divided roadway (expressway-like) that the Waco area was so founding of building from some reason. Not nearly as pleasant as I assumed it would be for Woodway, but that may be the fault of my assumption. For those prone to such assumptions, be warned. In any event, the property is clean but dated. Standard limited-service hotel accommodation for 10-15 years ago. On the downside, not so friendly front desk help, certainly not what we experienced in other properties in Waco and nowhere near what we received in the Nashville area where we had just travelled from. In fact, the night desk clerk was downright rude. Breakfast in limited services establishments are what one would expect, but there is a range. This hotel ranked low on that range. Still, when Baylor is having an event (i.e., Family Weekend), choices for reasonably priced rooms right in Waco become limited very quickly. This hotel suffices for a short stay when most of your time will be on Campus anyway and everything else is booked or their rates have gone through the roof.

    5
    « Nice night away »

    This hotel was a great place to stay when I was in town for a Baylor football game. The staff was friendly and very helpful. The hotel was clean and quiet. It was a great stay! I would recommend this Best Western!

    5
    « Our stay in Waco »

    We found this hotel to be conveniently located, with ample parking, a refreshing environment, a good complimentary breakfast, very friendly and helpful staff, and very clean and comfortable facilities. I particularly liked the fact that they had coffee available the entire day, and we liked the large eating area with comfortable furniture....a place that made us feel at home.

    5
    « GREAT HOTEL WITH NICE PRICE »

    This is THE hotel to stay at in Waco~ Great location, Breakfast Buffet and very clean. My son is going to Baylor and this hotel is less than a 10 min drive to campus. They seem to take pride and great care in the hotel. I will be back soon.

  • 5
    « Very Nice Hotel »

    I was definitely surprised when I found out this property was built and opened in 2003, as it appears to be a brand new property (I inquired at the front desk if it was a new hotel). The staff and management are to be commended on the way they have stayed on top of the upkeep and maintenance of this property. The front desk staff was also very friendly and helpful with suggestions on nearby dining options. Complete satisfaction with this stay. I will definitely stay at this property again.

 

Getting to the hotel ...

All directions
·From: Interstate 35. From North on I-35 (Dallas/Fort Worth): Take exit 330-B, stay in right lane once on Service Rd. Follow signs to "Meridian" on Loop 340/Hwy 6 North. Continue on Loop 340/Hwy 6 North approx 2 miles. Exit Waco Dr/US Hwy 84 exit. Turn left at second light. Stay on US Hwy 84 Service Rd. Hotel is approximately 1/4 mile on left. Make a u-turn under the bridge at Texas Central Parkway to access hotel. From South on I-35 (Austin/San Antonio): Take Exit 330-B, which automatically puts you on Loop 340/Hwy 6 North. Continue on Loop 340/Hwy 6 North approx 2 miles. Exit Waco Dr/US Hwy 84 exit. Turn left at second light. Stay on US Hwy 84 Service Rd. Hotel is approximately 1/4 mile on...

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