Best Western Woodland Inn,  Woodland

3.5/5  - based on 93 guest reviews.
1380 Atlantic Avenue, 98674-8457, Woodland, United States - See map
+1 360 225 1000 +1 360 841 8449



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1 adult


Hotel advantages

  • Free parking
    Free parking
TripAdvisor Traveler Rating
based on 93 traveler reviews
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Enjoy the close proximity to Portland shopping and much more at this Woodland, WA hotel. A friendly staff, premium amenities and quality service greet you as you enter this hotel, but the comfortable and well-appointed rooms will keep you coming back again and again. Each accommodation at this Woodland, Washington hotel includes all the comforts and convenience of home, including Internet access and TVs with cable. Whirlpool tub suites, mini-suites and ADA rooms are also available upon request. Other amenities at this Best Western Woodland Inn include a complimentary hot full breakfast each morning, an indoor heated pool, hot tub, on-site fitness center and guest laundry. Conveniently located for easy freeway access, this Woodland, WA hotel offers a short drive and easy access to non-stop shopping and dining. In addition the Best Western Woodland Inn is also nearby several other area attractions. Travel south to Vancouver or Portland to experience life in the city and all it has to offer or travel north and hike Mt. St. Helens, or explore the Ape Caves. Make your next Woodland, Washington hotel stay the best yet, book a stay at the Best Western Woodland Inn today.

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Room 1

Guest reviews

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based on 93 guest reviews
Business Business 11
Couples Couples 25
Family Family 34
Friends getaway Friends getaway 11
Solo travel Solo travel 6
Sleep Quality
Best Western Woodland Inn,Woodland
  • 5
    « Secluded & Quiet Comfort »

    The room was very comfortable as I've come to expect from Best Western. Since it is back off the freeway it is quiet with no freeway noise. I had issues with the internet and Justin didn't just give me a phone # with a good luck wish, he took the time to get it up and running. A very important issue since I had to send in my time sheet for the month. Thanks again Justin!

    « Never return again »

    My wife and our two babies stayed at the Best Western in Woodland. The night we checked in I paid in advance for the room and the $250 cash deposit. While I was out fishing the manager contacted my wife and told her that noon was check out time. I previously told the front desk that I would be late getting back from my fishing trip. The manage was not aware of my deposit and asked my wife to leave the room with the babies and if she refused the manager would call the police and have her escorted out. When I returned to the Hotel my wife and babies were waiting for me in the lobby. Needless to say we did not enjoy our stay...

    « Great for access to St. Helens »

    We stayed here for the night prior to our summit hike to Mt. St. Helens. It appeared to be a popular venue for that as there was couple other parties also there for the same purpose. The hotel was clean and quiet. The room was nothing special but beds clean and comfortable. There was complimentary morning breakfast. The front desk was business-like but the staff was helpful in providing extra garbage bags that we had asked for. The lobby was bright and appeared to be updated, though the hallways seem a bit dated, and dark. Rest of the hotel amenities we didn't get much of a chance to use.

    « Sad »

    Traveling to this area was a dream. Then after being exhausted and coming back to my room, I found it as I left it! No clean linens.... I could go on about what my expectations were but truthfully when you pay for something & they telll you...The General Manager.. We'll comp you 10%..really ....I have family in the area & I recommend to all...Go elsewhere!

    « Call ahead.. pet policy not as advertised »

    Online pet policy states a max weight of 80lbs. After we checked in, we were told (and made to sign) a form which stated max weight 40lbs! Fortunately, we only stayed one night. Also, there was a group of RR workers staying there who came and went for their shifts in the wee hours of the morning. We could hear every room door slam shut and their voices outside through our window. Point: thin walls

    « Nice hotel, indifferent service »

    Our room was very nice. Clean with a comfortable bed. The value for money was good. The breakfast was good with lots of options. This would easily have been a 5-star review except that we found the front staff indifferent and unhelpful. Still, the property was nice enough that we would definitely stay here again.

    « Charged My Non-Smoking Grandparents a Smoking Fee »

    The hotel itself was fine ? comfortable bed, clean room, etc. It would have been nice if during their big remodel of the place they would have done a better job at creating a comfortably sized breakfast room layout, but that's hardly anything to worry about. Employees really weren't that friendly the whole weekend (I stayed two nights), except for the gentleman checking me out, who actually inquired about my stay and questioned me further when I wasn't enthusiastic enough in my response. The problems didn't come until a few weeks after check out. I work at a different Best Western property, and had booked rooms for both my grandparents and myself. My grandma called me after she received her credit card bill and found the hotel charge was $250 too much. She had spoken with the manager, Jessica, who she said was rude and refused to take the fee off, so I called the hotel to get more information. Jessica told me three people went to the room and agreed it smelled heavily of smoke, then explained what is entailed in cleaning a room after somebody smokes in it. I told her I understood the fee because I work at a Best Western, but insisted it was a mistake, as my grandparents don't smoke. Never have. (Unless the hotel just revealed a huge family secret that my grandma chose to expose to me. I was also with them quite a bit throughout the weekend and would have noticed a smell). I asked if she had pictures and only then did she say she did. She had pictures of butts on the nightstand. I asked if she had pictures of the room number, but she didn't. As soon as she said there weren't pictures of the room number, she said that of course everybody says they didn't smoke, but just because I'm a BW employee she would reverse the fee. I thanked her and asked for a copy of the updated folio showing the refund emailed to me. She rudely laughed and said, ?you know I can't do that? so I asked her to send it to my grandparents. I also asked if she would send the pictures?I was curious to check the time stamp or anything identifying in the picture that would suggest a mistaken room. She said she'd have to get them from the housekeeper who took them, but she'd send them. I called back four days later because we didn't get the pictures, and she told me she was still waiting for the housekeeper to send them. I called a 3rd time two days later and Jessica said the housekeeper accidentally deleted the pictures. Concerned over what appeared to be a shady employee (or multiple) taking advantage of an elderly couple, including an 88 year old man with obvious dementia, who is the one whose card was used to pay for the room, I emailed Best Western Customer Care, who I knew would also let the hotel know of my concerns. Instead of contacting me to try to assure me that their employees were honest and would never do such a thing, or perhaps that the whole thing was just a misunderstanding, all the hotel did was contact Best Western Customer Care to let them know that they refunded the smoking charge ? which I had already mentioned in my email to Customer Care. While the bed was great and the cleanliness was fine, you can get that anywhere. A vulnerable elderly couple in their late 80s being randomly charged a smoking fee and then the proof ?accidentally? getting deleted is not something you'll get anywhere. I was wanting to give the hotel the benefit of the doubt and wait to post a review until everything had been settled, but it appears everything is settled, with no more answers than I had before.

    « Comfortable accommodations in a beautiful area. »

    We were pleasantly surprised by what appears to be the newness of this property. It is tucked away and not readily apparent from the road. The property itself didn't not have the long in the tooth tired appearance. The room was quiet, the furnishings commensurate with BW but comfortable. We didn't partake of breakfast.

    « Decent property but staff hospitality training needed »

    Property really not bad, but from initial check-in we felt almost unwelcome. Had our two dogs with us and there were lots of forms to complete, but they missed one thing that we found at another hotel in Everett - asking for our cell phone number in case we were out and they needed to reach us. If travelling with pets, try elsewhere.

    « Clean and modern »

    Our hotel stay was pleasant, nicely appointed rooms, nicely presented lobby and breakfast room, indoor pool, all were very clean, beds were comfortable on the firm side, served eggs, sausage and home fries or waffles for breakfast, overall good stay.

  • 4
    « Huge hotel - Very Quiet »

    We arrived here after a long day on the road, tired and without a reservation. It was a good choice. Our room was large, well appointed, clean, and quiet. We slept well. They offered a nice continental breakfast. We liked that there was a restaurant in the same parking lot where we had a nice home cooked type meal, and that it was right off the freeway.

    « Very Wonderful Expeience »

    The hotel is clean, well maintained, and modern. Room was very clean, nice furniture and comfortable couch. The bed was very comfortable. The pillows were amazing. I am rarely satisfied by hotel pillows, this was an exception. Staff were friendly and courteous. The breakfast was perfect. Fresh and well maintained. I hope to stay at this location again.

    « Reasonable accomdations »

    Good accommodations close to Portland but far enough away to enjoy the MUCH cheaper price. Good breakfast/comfortable beds. High-Speed internet was problematic and continuslly returned error messages. It was basically unusable. N0ot a real problem for a family vacation as I would rather the kids put away the electronics and enjoy family life but it would have been a big problem on a business trip. I rated the rooms as "average" for this reason. Everything else was steller.

    « Nice place............. »

    Didn't do a lot of research in finding a place, but I trusted the Best Western brand name. I wasn't disappointed. Price during the week was a bargain, but of course, the price goes up on Fridays and weekends. I checked in on a Thursday and decided to stay one more day. I was very fortunate that they had a cancelation. My trip was a two to three day trip to Portland and Beaverton. I didn't want to spend a tonne of money, so decided to stay at a place an hour or less drive from Portland. This seemed like a great idea at the time. One big word of caution. Traffic. One of the worst I've experienced, and I've been to NY, Toronto, and LA. Just horrible. If you plan on visiting Portland, maybe it's worth your while to find a hotel in Portland. Even then, there's going to be traffic, but not as bad as the freeways. I guess it would be better if you just did your driving during off peak periods. The traffic in and around Portland just killed it for me. Okay, the traffic in Seattle just added salt to the wound. Next time, I'll drive at around 2 in the morning, LOL.

    « Poor management of a good facility »

    It was a clean facility, but many things that could have been managed much better. Check-in was not easy with a closed front entry for resealing purposes, forcing guests to enter to the side by ducking under trees that covered the walkway. Suites are not dog-friendly and do not have adequate bedding on hand for the fold-away couch / bed. Breakfast quality was poor and supplies ran out before breakfast was over. 9am is a very early end time for breakfast service.

    « Filthy bathroom »

    There's a good and a bad about this place. To begin with the good. The outside of this Best Western looks clean and well maintained. The inside lobby is the same way. It is beautiful and looks like it has just been updated. Even the decor in the room has a nice appearance. However, the most important thing to us is cleanliness. I posted a picture of the toilet. That was really bad. Obviously, it had not been cleaned from the previous occupant of the room or was it the occupant before that? It appeared as if diaharra hadn't been cleaned off of it. Believe me it wasn't a pleasant sight when in the bathtub. We were pretty disgusted with that. A dust rag would have also been nice for the top of the bed frames. Husband went down to night clerk who didn't seem too concerned. I think I would have thrown my arms in the air and offered to get it cleaned immediately but not so with the clerk. Her only comment was that she didn't have many rooms left. The next morning we went down for breakfast and returning to the room our key cards didn't work. Only one worked the night before anyway but now neither worked. Manager at the desk indicated it was our cell phones. Not sure that blame needed to be placed anywhere but funny because they hadn't been close to the phones. What about an "i'm sorry. Let me make you new ones." Breakfast bar was pretty good. However, it would have been nice if the attendant had wiped off the tops of the tables from others. Obviously, we weren't pleased with this Best Western. I doubt we'd stay here again.

    « Wonderful Best Western in Woodland »

    This place was terrific. It was actually charming with terrific decor and music playing throughout the hallways and lobby. We loved the pool and the breakfast was fantastic complete with eggs, sausage, waffles, french toast sticks, yogurt, fresh fruit, etc. It was also wonderful to have a noon checkout rather than 11am particularly with kids. Overall, I would absolutely recommend this hotel for any future stay!

    « Ruined our Wedding Night! »

    We would need a full refund of the $187.59 we spent to ever stay at a Best Western Hotel again. This was the worst experience of our lives. I had booked a reservation through AAA in Oregon for the Best Western Hotel in Woodland WA for our Wedding Night! I had booked the king suite with jacuzzi, the best room available months in advance. Upon ariving at the Woodland hotel we were told that not only had they given our room away but that they also did not have another room available. They said there was nothing they could do even though they knew that it was our wedding night hotel which was stated by AAA. After some time we were able to talk them into calling the Best Western in Kelso Washington where we were charged an additional $30.00 for a room that wasn't as nice as the original, there wasn't even a jacuzzi. AAA is now as furious as we are. I will tell everyone I know this story and I hope AAA does as well. Unless we are given a full refund. Thanks for ruining our wedding night! Regrettfully, Kyle

    « A nice Best Western property »

    I travel a lot and Best Western is one of the chains I use, so I decided to stay in their property at Woodland while on a leisure/business trip in southwestern Washington. The check in woman at the desk was excellent and very professional. Most of the rest were excellent too and the service would have gotten higher marks except for the fact that the manager used some non factual excuse to explain the early termination of breakfast service. Every other Washington state hotel I stayed in during this trip offered some sort of breakfast until 10 AM, but unbeknownst to me this property ended its breakfast at 9 AM. The manager informed me that this was due to a new Washington state regulation requiring them to do so. Upon further investigation this proved to be false. Fortunately the property had a very helpful and conscientious kitchen staff member who was able to somewhat accommodate us and help save the reputation of an otherwise decent Best Western property. Other than this incident, the room was comfortable and the rest of the stay was pleasant.

    « Don't recommend to ANYONE! »

    This place is a joke. The manager told me we could pay in cash at the end of our stay and my card ended up being charged on top of it. The phone wouldn't work in our room. There was hair in both beds!

  • 5
    « Beautiful Renovated Hotel »

    Beautifully renovated hotel. New lobby and rooms. Good sized room with king bed, sitting area with couch and work desk and still plenty of room. Set back from the freeway so very quiet even though we faced the freeway. Would definitely stay here again if in the area. Only a 1 night stay since passing through and the small town doesn't have much to make you stay longer.

    « Wonderful »

    The room we had was a suite with a small couch which made the stay very comfortable in the spacious room. Pretty much everything about this hotel was excellent. The staff was at our beckon call at all times with a warm and friendly attitude.

    « Booked dut not stayed »

    I book this hotel but canceled well in advance spoked to manager Jessica twice making sure my cancelation hotel change me anyway very poor way to treat coustmer I will never stay at B&W.I had to go through the credit company to get changes reverse that took some time I have never had experience that before by the hotel .

    « Very nice »

    When I pulled into the town of Woodland I was a bit worried about what the hotel was going to be like. But it was great. It looks like has gone thru a bit of a remodel. The room was nicely decorated and clean. A bit of a messy paint job on the bathroom door but that was about it. Breakfast was better than I expected with waffles, eggs, sausage and potatoes along with cold food as well.

    « Quick Stop Over »

    We were in town for a wedding and made this our place of stay for the night. It was very convenient and easy to find right off the freeway. There are plenty of restaurants and gas stations nearby. It is set back from the road so at first we didn't think it was there. The rooms were neat and clean and the bed was extremely comfortable. It was very quiet where the hotel is located. The staff was very pleasant to work with. Overall was a great value. Highly recommend.

    « Convenient, Quiet, Good Price Point »

    I often stay with Best Western for my travels. I have enjoyed the consistency in their product and services with good price point, and in most cases good location. I stayed at this hotel for the first time and they delivered the quality that I expected. Location: within a minute to I-5 freeway. Restaurants, gas stations, and Casino nearby. The hotel is hidden in the back of a parking/driveway of office buildings that felt uncomfortable when I first arrived but after I checked in it didn't bother me. Guestrooms: spacious, clean, quiet, comfortable. Delivers BW standards. Breakfast: free. Standard BW breakfast. Good value for the price point. Price Point: I paid 90 dollars for my room. Very good deal. Overall, excellent value.

    « Not Best Anymore »

    Most best westerns are going down hill. Used to be the only place I stayed, but using other motels mostly now. This one had cold coffee one morning , no coffee the next and the young man gave me attitgude when we asked for some. They also stole my food and and a bottle of water from the fridge. They did nothing about it when reported. 26 bucks down the drain and had to get more. Bed was good though.

    « road trip 2016 »

    was hard to find at first as it is set back of the parking lot, it is very nice, very quiet location, service was overall great rooms were great. the breakfast was horrible, eggs were watery and cold. provides laundry service, but staff couldnot find laundry detergent to sell and for some reason couldnt get ahold of another staff member to find out where it was... in the am had to ring a bell to get attention of staff for check out not a fan of having to ring bells for service. this is a great hotel would recommend and would stay here again.

    « Overnight for concert »

    Very nice overnight stay. Nicely remodeled and very convenient for attending a concert in Ridgefield. A couple things to note- the good: the desk attendant was very nice and attentive. The room was not fancy but fit our needs. The hotel was clean and easy to get to get to. The bad: our room was located directly above the laundry room and they started early morning with the wash and it sounded like a jet landing below the room-woke me up. Also, the free breakfast was very quickly wiped out by the mob of guests trying to fight their way in to the small counter. The staff seemed to struggle with keeping the items stocked. No coffee, forks, no bread- you get the picture. The desk attendant tried but seemed overwhelmed and maybe told by management to only put out a minimum amount of food. Also there was only a very small eating area that was take over by a large group of guests. Having said all of that, I would stay here again, maybe just go elsewhere for breakfast and ask for a room not located above the laundry.

    « Decent for Woodland »

    I stayed at this property about 1.5 years ago when it was managed under another hotel. It was fine then. Now that BW has taken over, it has been newly updated and looks nice. They re-arranged some of the lobby/breakfast area. Rooms are decent and clean. I'm still surprised how terrible job the contractors do when updating the rooms, so sloppy. I'd fire them if they were doing work for me. Rooms on I-5 are pretty quiet since the hotel is farther back off the frontage road. Pillows are super fat. I forgot mine and had difficulty sleeping. Why cannot any hotels offer a thinner pillow, I don't need my head jacked up so high that I get a sore neck. Work out facility looks nice but TV didn't work right so I didn't use. Overall decent place to stay and likely best place in Woodland.

  • 4
    « Beautiful updated hotel »

    The hotel was a little difficult to find as it is in the back of a parking lot. Also getting over to that side of the freeway is tricky if you are heading south. The lobby is beautifully updated. The desk agent was helpful and friendly. The room was nice and bed was comfortable. But... When I pulled back the sheets they were very wrinkled and appeared they hadn't been changed between guests. Maybe they just have wrinkled sheets.?.. The TV has lots of channels to choose from! Overall a very nice room! Breakfast was probably the worst part of our stay. It is right in the lobby with only three tables to sit at. The options were very limited and no one was refilling or cleaning up the area. It was disappointing considering the hotel was so beautiful! We opted to eat elsewhere for breakfast. Even with the breakfast I would say the hotel is a good value.

    « Very Good »

    Comfortable, clean, quiet and spacious room. Very pleasant receptionist. The one thing that could use improvement is the breakfast. Would love to see some fresh fruit included and more healthy choices.

    « Return to the past »

    My fiancee and I are starting a long journey from the place of our first date many years ago. We picked the Woodland Inn. Because it has gone through a beautiful transition. It is a little hard to find in the Washington version of a beautiful day, but worth looking for. The staff was friendly and helpful but we had two issuse. The fan in our room got louder and louder and we were forced to chane rooms, we were compted for the inconveience. There is no wifi service in the rooms and only a weak signal in the lobby. Both rooms were clean and comfortable. The cleaning staff was polite and knowledgeble about the area. If we come back to Woodland we would stay there again.

    « Under remodel »

    Although the room we stayed in was completed and up to a acceptable level the rest of the place was tore up, in several cases flat out dangerous. Large holes in the second floor wall that would spit your young child down to the parking lot, to exposed carpet nail strips that are a great wake up call if you want tore up feet. Additionally if you didn't forcibly pull our door closed it would not latch, twice I came. Back in the evening to find the maids hadn't so my room was unlocked all day. The breakfast was typical pastries, cereal, bagged scrambled eggs and sausage. The best part of this place is the staff they were polite and accommodating although I get the impression that they are not fond of there management or owners. To the management and ownership you should seriously consider the issues of remodeling while open and treat your staff as the professionals they are. Overall I would not recommend this establishment to anyone until it is completed, and according to the staff no one knows when that will be.

    « Wait until the transition to Best Western is complete! »

    Our GPS took us to the exact correct address but we could not see the hotel. It turns out the property is located well back from the road, and the only indicator is a tall sign that was then covered and dark. When we finally pulled up to the lobby area, we could read a faint "Quality Inn & Suites" on the wall. Otherwise, it appeared to be a defunct old motel. The receptionist was truly pleasant and explained that all the reconstruction is to remake the property a BW hotel. All this was understandable and would have been more acceptable if we had some sort of prior notice (we had a reservation for five months) and/or some price concession. Our room was ok, except for the bathroom. In the bathroom there was not a single towel rack, no tp holder, and absolutely no ventilation at all. The beds were comfortable and the AC worked well and was quiet. Breakfast was very, very limited and not good. The setup is in a temporary place, but they still managed to put out juices, coffee, breads, and even hot scrambled eggs. But, everything was mediocre, including places to sit.

    « In Transition »

    This Quality Inn is being transitioned to a Best Western Hotel. Our room was clean, comfortable, excellent bed. Our room faced the freeway(I5) and we expected loads of road noise, we were mistaken, it was quiet. Employees were very np nice and apologetic about the construction going on and the fact that several things didn't work, like the sign at the road. We did have a problem trying to find the hotel in the dark. Breakfast was questionable, but it is a construction site, I believe when finished there will be no problem.

    « STAY AWAY UNTIL THEY GET IT (BACK) TOGETHER - Middle of major remodel - name will change to BW Woodland Inn & Suites »

    Fair warning - this is a mini-saga of a miserable stay, with just a few nice compliments at the end. This motel is in mid-remodel - a major remodel, not just hanging new paintings, but the lobby and hallways are lined with tub surround parts, tiles, etc. It's a mess. As a public speaker who travels a lot, I look for an indoor pool and hot tub, and early check-in wherever possible. Having called ahead, I arrived at 2 pm after a miserable traffic jam on a hot day, looking for a soak, then a nap before getting ready for my speaking engagement that evening. I have pain/mobility issues about walking very far, so have to choose between Handicapped Room vs. distance. They had put me in Handicapped room, saying on phone it wasn't 'that far' from the pool. It was as far from the pool as it could be in that motel. Oh well. Got in my bathing suit and walked to the pool. Stuck toe in hot tub - it was COLD. Great! Told front desk on my way back to my room, saying I hope they get it fixed by that night when I got back. Went to my room and went to turn on the TV. No remote control in the room. I looked everywhere, then called the front desk. Fifteen minutes later, she arrived with the 'only spare remote', which she spent another 15 minutes unsuccessfully trying to program. Since I was staying 2 nights, she said the only thing she could do was move me across the hall to another room, and she went to get a key programmed for it. Half hour later, she arrives. I'm unhappy and ready to take a nap, not feeling great about my upcoming public appearance after all the hassle. I told her twice I would be napping. She moved me across the hall and left. I got into bed and quickly fell asleep, only to be abruptly awakened by pounding on the floor of the room directly above mine - carpet layers were working on that room right over my head. Spitting out words I can't put in this review, I jumped out of bed and got dressed, and left to go have dinner out and try to get myself together for my appearance. I came back afterward and went straight to bed after being assured that the construction workers didn't work the next two days. A.M. called the front desk to inquire about the hot tub... still a problem. I had an all-day event, so I left. Came back 9 pm to ask about the hot tub. New person at front desk said it should be ok in about an hour. I said never mind - I'd take one in the morning before I left. The punch line to this unfunny story is that, when I called the front desk in the morning, the clerk said, "Well, about the hot tub, this is a FUNNY STORY..." and proceeded to tell me the person who had turned the heaters on had mistakenly turned the SWIMMING POOL to 103 degrees, and the hot tub was at 80. So, I asked, what's the current situation, besides your upcoming horrendous utility bill? She replied, "Well, I've got a pool full of adults soaking, and a hot tub full of kids playing." That was my cue to get dressed and get the heck out of the place. The good news? The beds and pillows are extra comfy. The front desk clerks were as nice as they could be, especially Natalie, but they were working against all odds. And when I requested they ask the manager comp me for the first night that had been so awful, he did at least give me half off the first night's rate.Not generous, but better than nothing. I think it'll be nice once they're done and converted to a Best Western, but right now, forget it.


Getting to the hotel ...

All directions
·From: I-5 North. Take the WA-503 E. /Exit 21, toward Woodland/Cougar. Stay straight as you cross over to Atlantic Avenue. The Best Western Woodland Inn is located on the right hand side. ·From: I-5 South. Take Exit 21 toward WA-503 E/Woodland/Cougar. Stay straight and to go onto Pacific Avenue. Turn slight left to stay on Pacific Avenue. Turn left onto WA-503/Lewis River Road. Take the first left onto Atlantic Avenue. The Best Western Woodland Inn is located on the right hand side.