Best Western Potomac Mills,  Woodbridge

4.0/5  - based on 437 guest reviews.
14619 Potomac Mills Road, 22192-6809, Woodbridge, United States - See map
+1 703 494 4433 +1 703 385 2627



Your room

> Room 1

1 adult


Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 437 traveler reviews
See more comments >>
Photo gallery :
The Quantico Marine Base is a short drive from our Woodbridge hotel, and loved ones of our service men and women consider us their home away from home. Whether you're traveling to visit family, on business or simply to explore the nation's capital, a great location and value are important. Our Woodbridge hotel is a short drive from the best attractions in the region, like Potomac Mills Outlets, local restaurants, and the Center for the Arts at the Candy Factory. The Woodbridge National Harbor is another must-see attraction when visiting the Washington DC area. When guests stay at our Woodbridge hotel, they can take advantage of a prime location that's close to everything. With an outdoor pool and easy accessibility to DC attractions, we have everything guests need for a fantastic trip. From Hylton Memorial Chapel to the Virginia National Museum, it's easy to spend days exploring the region and never running out of things to do or see. We offer easy access to Quantico Marine Base and Fort Belvoir. The Potomac Hospital is also close to our Woodbridge hotel, making it easy for guests who are visiting loved ones at the hospital to quickly go to and from our hotel. Many business travelers come to our region, and we've designed our Woodbridge hotel to fit the needs of those who are here for work. With spacious and quiet rooms, it's easy to mix in a little sightseeing with business. Some of our frequent travelers include employees of General Dynamics, Fort Belvoir, the FBI Academy and of course the local bases. Complimentary breakfast and Wi-Fi access are standard for all guests. Indulge in a daily buffet of hot waffles, a selection of cereals and yogurt, sweet flaky pastries, breakfast breads and fresh fruits. Delicious 100% Arabica coffee and cold juices are the perfect complement. Book your next stay at Best Western Potomac Mills, where location and service are top priorities! Enjoy your stay.

See rates and availability

Room 1

Guest reviews

in partnership withtrip advisor img
based on 437 guest reviews
Certificate of Excellence
Business Business 65
Couples Couples 92
Family Family 188
Friends getaway Friends getaway 39
Solo travel Solo travel 21
Sleep Quality
Best Western Potomac Mills,Woodbridge
  • 5
    « This hotel is superior in every way. »

    My wife and I have stayed at the hotel many times and we like it very much. We have relatives in the area and come here a few times a year to visit them. Best Western Potomac Mille in Woodbridge, VA is where we always stay. It has never disappointed us. Service is great, rooms are clean and comfortable. The internet works great and breakfast is delicious with plenty of variety.

    « Great Stay! »

    Everything from the comfort of the room, to the politeness of all the staff and lastly the great breakfast . It was ideal. I was able to get a good night's sleep in a clean comfortable bed to begin a journey the next day. I have stayed numerous times at this hotel and always found it a great experience.

    « Right across from the Hylton Memorial Chapel »

    I was on the ninth floor (the top floor). It was a wonderful room with a great view. I was the end room on the floor with 2 windows. The room was large with a desk that was in a separate area from the bed. The bed was very comfortable, and the staff was super friendly. I will stay here again next year. I stayed here to go the Washington DC Victory Campaign. The location was perfect. However there isn't a great variety of eating establishments within walking distance, so you may have to drive to get something to eat, and while they aren't too far, Woodbridge traffic is horrendous. But this isn't the fault of the hotel, and like I said I will be staying here next year.

    « Gb mom. »

    This was the third time we had stayed at this older hotel. Good 2 night stay, only complaint was when we returned to our room at 3 the maid was still cleaning it and we had to wait 30 mins. Average buffet breakfast with plenty of choices. Good place to stay for Ikea and shopping.

    « mid trip overnight »

    Should have done more research. Front Desk lacked basic knowledge, let alone ability to treat people as "guests". Absolutely NO customer service, or compassion for travelers. Will definitely put this on the "never again" list.

    « Perfect for Student Groups »

    This hotel was perfect for our student group trip to Washington DC. The people who worked here did their best to accommodate us but also understood that we had 48 6/7/8th graders with us and they tended to be loud. They worked with us and we were very pleased!

    « Best Western »

    Enjoyed the Breakfast....Room was nice with a really comfy bed. interior of the hotel was nice...Service was exceptional. the staff were professional and polite. would recommend Best Western to anyone. Overall experience and stay was awesome.

    « Don't Bother »

    We booked this as most times Best Western is decent. Upon check in, the man at the front desk at night had an air of arrogance. The room had two queen beds which were soft, the sink was not in the bathroom (which was extremely small), the toilet seat was broken, the a/c was marginal at best, and the day we ate breakfast there had some funny kind of egg and no bacon. We were booked there for 3 nights, and 2 of those nights, we had to go back to the front desk to have the room keys recoded as they quit working. We were on the 2nd floor and house keeping did not even get to the room till after 2 p.m. No movie channels on the TV. All in all, I would pay more and stay somewhere else rather than subject myself or my family to staying here again. Entry and exit from the parking lot is lousy.

    « Feel Pampered »

    We got this hotel by chance when all other properties in the area were sold out. Comfortable Double Queen room. The location is convenient to the famous Potomac Mall. The breakfast is hot fresh and free. You will get free on site parking and also Free wifi. You will even get to use the signature Best Western bath robes.

    « Average Hotel »

    This is a very basic hotel. Old building. It needs renovation. Ok value for the money if you have to stay in the area, but nothing great. Bed was uncomfortable, air conditioner was loud and didn't work well, breakfast was average. Wouldn't stay here again.

  • 3
    « Fun »

    #Not bad to stay for couple of days #Awesome breakfast???? #Front desk people could be much better #Quite and nice area #Some annoying when you have another guest with partition door , didn't feel full privacy....need more isolation. #Good time for check out -12 noon- #Clean place ??

    « Front desk Guru Jamaal »

    We have stayed at this Best Western twice now. We returned because we were sooooo happy with the stay the first time. The front desk check in guy, Jamaal treated us like gold. Great customer service skills. The internet in our room was not working. It worked fine on our devices in the lobby, but would not connect in the room. When I asked at the desk to the other gentleman there, he kept saying I was doing it wrong. Funny I could do it in the lobby no problem. He was just rude and abrupt.

    « Water has to run long time before it gets hot »

    You need to wait at least 10 minutes for hot water - for any sink or shower. Otherwise our stay was great. Quiet clean room with comfortable bread and nice breakfast offerings. Have stayed here before and will stay here again

    « Third time still a charm »

    Third time we have stayed at this hotel and not disappointed. Clean rooms, great rates and very friendly staff. Oh and free awesome breakfast buffet in the morning. If you want to stop and shop on your way down 95 this is the hotel to chose, right next to Potomac Mills outlets.

    « Nice weekend stay »

    I recently stayed here with my son from North Carolina for the weekend. The hotel was very nice and clean, free breakfast was great with lots of choices. Didn't spend a lot of time at the hotel, but, what time we did stay there, was comfortable.

    « Family Reunion »

    Of all the Best Westerns I have stayed, this hotel is far most the absolute best. I requested to be near the elevator and a microwave and refrigerator. My room was closest to the elevator and to the breakfast area. I would stay there again if I'm in the area again.

    « Average at Best »

    This hotel was average. The room was fine. Didn't particularly care for the sink and mirror not being in the bathroom. The hotel does offer breakfast in the morning, but it was bland. If you book through another site other than Best Western, you are charged $200 for incidentals. That is ridiculous and crazy. You are to receive it back in 2-3 business days. The one big perk is that the hotel is near major shopping and restaurants.

    « Large hotel »

    Have stayed at this hotel for several years during our annual business trip to the Woodbridge, Virginia area. The hotel is well maintained and convenient to I 95. There is considerable shopping in the area and we like that there are numerous restaurants close to the hotel. It is not unusual for the hotel to have busloads of visitors staying there, such as student groups, youth travel sports teams, and other out of town groups. To accommodate the large groups, the breakfast area has been expanded and is huge. The rooms are kept up nicely, front desk personnel are nice and helpful, and there is a security guard at night. We plan to stay there on our next trip to the area.

    « FUN SPOT »

    MY DAUGHTER AND I HAD A WONDERFUL TIME ON OUR STAY ,WALKED ACROSS STREET CAUGHT BUS TO TRAIN for daytrip went to WASHINGTON DC,you can also visit NY,NJ very easy don't wait to long to ENJOY LIFE GOD BLESS,very close to huge malls ,shopping,dinning what ever you need is close by.

    « nice »

    the room the food the staff was all great!!!!the complimentary breakfast was ample daily. the staff was very friendly. Our room was very comfortable, a little small for all four of us but comfy. Id definitely stay here again.

  • 3
    « overall »

    It was a very peaceful and quiet vacation that I had and your hotel staff was ok in everything that they provided for me. I would recommed this hotel to all my friends that stay in the woodbridge area

    « Closet Bathroom and Musty room smell ! »

    No A/c on in room when we arrived, the musty smell bad. The management must know because their was a large deodorizer under the dresser. You had to either straddle the toilet or stand in the tub to close the bathroom door. Very disappointed for the price. Even after turning on the A/C the smell remained and the linens retained that smell. I wish I had taken a picture of this bathroom, so wrong for a BW Hotel.

    « Great value »

    Room and grounds are always clean and well maintained. Staff has always been courteous and helpful over the span of several visits. Plenty of parking space, a large swimming pool and free breakfast are nice perks. Five stars at a two star price.

    « $200 charged Fee over price on Trip Advisor »

    On Thursday August 4th we left Richmond Virginia headed for Pennsylvania. We looked on Trip advisor for a place a few hours north of us to break up the trip. We got a $99 price for 2 queen beds. We arrived at 10pm and when I went to check in I was told there was an Extra $200 fee to be charged and it would be put back after we checked out if we had not smoked or stolen things! I have stayed at Best Western Hotels in many states and never had an extra fee added. We had already paid. So we took the fee. As of 3 days later, it is still there!

    « BED BUGS »

    Checked in 8/3 into room 516. The room had bed bugs. My mother, a senior citizen, saw them and video tapes and photographed one of the larger ones. My husband and I put 2 in a ziplock bag but were told the desk clerk couldn't help because it was booked through a third

    « Great hotel »

    Great place to stay, super clean rooms, Pleasant service from the staff, close to restaurants, shopping. I would totally recommend this place to anybody. The pool area is great,they even provide clean towels in the pool area.

    « Great stay! »

    Stayed there 3 nights.The reason we picked this hotel is that it was away from Washington and it's surrounding areas which are very congested and pricey. The hotel was very busy and fully booked due to a convention but they were still able to service everyone. Our room had a problem light and I called the desk and the handyman was there in 15 mins and fixed the problem! The room was clean and the beds were very comfortable.The breakfast served many options to please every taste.I would stay here again.

    « Great location to mall and restaurants »

    My family & I stayed at this hotel for 3 nights. It was nice to receive a call up to our room to make sure everything was ok. Our room was fine, beds and pillows were comfortable. Thank you for having enough plugs and USB chargers in the room! Pool was clean - enough towels and plenty of seating. Breakfast was wonderful! We will be back!

    « convenient stay »

    We found this hotel clean and efficient. A tour bus load of teenagers came in for 1 night, but were well behaved. Lots to do since we were at a very large mall. The breakfast buffet was kept full by a busy staff.

    « close to dc »

    it is 25min from dc, basic beds, bathroom. breakfast is good. internet is free/fast. staff is helpful. parking is free, there are few restaurants next to the hotel. there is no fridge in the room, iron board provided upon request.

  • 4
    « Nice stay »

    This hotel is big and this is a good thing and a bad thing. This visit had tour buses with hundreds of children from Florida on them. They handled the load and provided us with clean rooms. The television was a flat screen. I love how they had the soap and shampoo dispenser in the shower. There is an iron and ironing board and the room came with a Keureg coffee maker.

    « A Plesant Surprise »

    I needed a hotel room for a one night stay on a Wednesday night. The area was booked solid so I reluctantly made a reservation at this hotel. What a great choice! When I arrived the outside and lobby was neat, clean and I felt nicely appointed. The registration desk was very busy and the clerk Samone was working along. She did an excellent job of remaining calm, polite and gave each customer the attention they deserved. My room was ready when I got there. It was clean, spacious and nicely appointed. I think because I was recognized as a returning customer, I had a nice bag of snacks and water waiting for me and a jar of Andes Chocolate. While going through the lobby later in the evening I met another employee, Mr. Charles who was equally as polite and engaging. The breakfast was average which is why I gave it four instead of a five but I can't deny they had something for everyone. I would no doubt stay there again and recommend it to family, friends and colleagues.

    « near washington dc »

    very nice place shopping mall across the street,,plent place to eat,,very nice area,,and quiet,,small pool but still ok,,nice are to walk around ,,if coming out of washington dc or going in stuck in traffic,,get off and stay leave at better time,,close to i-95 and rout 301

    « Good Value »

    On Saturday I decided to make a run to Ikea because I needed to purchase some things for my business.We decided to spend the night. I was suprised to get a room at such a great rate on a holiday week-end. It was a very nice room. The bed was a little firm for my liking, but shower felt amazing.

    « Weekend Getaway »

    Average hotel. Would not recommend for business. Wi-Fi not up to par. Had to contact front desk each morning. Coffee in breakfast room was instant and terrible. Did not stay for breakfast. Dunkin Donuts locations abound. Shower rod in bathroom was not installed properly. This caused an accumulation of water on the floor each time. There is an exercise room and outdoor pool, neither of which we used. All in all, the hotel was adequate and we would probably stay there again. Great location. Close to shopping and restaurants. Quiet street off the main road.

    « Sad excuse for a hotel. »

    Checked in late to hotel about 9pm with my husband and 2 children. We found the AC in the room was broken. The AC was broken on a 90 degree day on Memorial Weekend. Spoke to general manager, Melanie Kim, who was rude and unhelpful. Stated she had no other rooms, no fan, and was unwilling to lower the room rate. She suggested that we check out at 10pm at night and find another hotel. There were no other local hotels as a result of the holiday weekend. After relaying that we really had no other options. She still could not offer any other solution except to sleep in the car. She refused to contact the gwneral manager or regional manager. So we are stuck three hours away from home in a hotel room with 2 children! Piss poor excuse for a hotel and crappy customer service to say the least.

    « Just ok »

    The hotel is just ok. The room was clean, and the staff was nice. However, our first night was at best interesting. We were awakened by screaming in the hallway, some type of domestic dispute. Security was called, but it must have went on for about an hour. The walls are paper thin, do we could hear everything. My child had to listen to this disgusting language. I called the front desk, and was told security was working on getting control of the situation. I chose a relatively cheap hotel, but the next trip, I'll spend a bit more, and stay in a different area.

    « Thorough with Groups! »

    I hate to tell everyone how great Best Western Potomac Mills is when scheduling groups, because I don't want anyone to take my dates. I have brought my school to the DC area for 24 years. Never have I worked with a hotel that is as thorough as these folks. I especially appreciate Charles and Melanie's efforts.

    « Excellent Hotel »

    I was pleasantly pleased with the quality of the the hotel service & staff...I received a jar full of chocolates at check-in...towels were in the shape of a swan when I entered the room...nice welcoming touch after a long day of travel....the beds & pillows were amazingly comfortable...Wide variety of food offered at breakfast!! Highly recommended!!

    « Never Again! »

    The hotel was not real clean. Found dried up blood on shower curtain. Never a comforting feeling when you pull up and see police officers at the sight.There were signs all around stating "not responsible for theft"

  • 3
    « Pros and Cons »

    My first room was good and so was the floor it was on. When I had to move because there was no fridge for my medicine the 7th floor seemed gloomy, smelled musty and bad and the fridge looked like someone had beaten it up. Also, the sink is outside the bathroom which is a little inconvenient. Finally, I had trouble with the internet (connecting & using it). I had to call customer service to get on. Pros: the best was extremely comfortable, there were plenty of pillows, the tv worked well and there was plenty of light.

    « very good experiance »

    very good experiancevery good experiance very good experiancevery good experiance very good experiancevery govery good experianceod experiancevery good experiancevery good experiance very good experiancevery good experiance very good experiancevery good experiance very good experiance very good experiance very good experiance

    « Usual Stop »

    This is the place we stop every year as we return from our spring vacation in Savannah. Excellent value and close to a steak house. Do not want to drive again to eat at the end of a long day of driving,

    « Best Western »

    I liked it especially because it was very clean! That is always my main concern when we travel. The hallways were also very clean and the kitchen was sanitary and kept clean. The workers are very helpful.

    « Great stay »

    We were a family group reserving 3 separate rooms. Our stay was very enjoyable due to the friendly staff, super breakfast buffet, large lobby area for gathering, great location and clean rooms. The candy jar gift was also much appreciated. Thank you for enhancing our stay in the area.

    « Need upgrades »

    Please understand my rating isn't based on the customer service. Customer service would get 4 stars. It's the accommodations. The decor style is outdated, the beds are horrible to sleep on, don't have back issues,?? and the amenities that are offered are horrible. Yes it was only a short stay but I've been in other Best Westerns and they were so much better. I was disappointed.

    « It's all about the breakfast and the comfy beds »

    OK, so this hotel has not renovated their rooms but they were clean and the beds were comfy. The staff was friendly and best of all, the breakfast had tons of choices and a very large room to enjoy it in.

    « Potomac mills Best Western »

    I have stayed at this hotel many times and find it an excellent location to visit historic Virginia and DC its easy on and off of I 95 the staff is always friendly and helpful the breakfast has some thing for everyone .

    « The Worst Expierence Of Our Lives...Beware Stay Away From This Hotel »

    My husband and I traveled 5 days to Virginia with a Church group. We got in a day early and decided to stay one night at this Horrible hotel as our reservation at Country Inns & Suites was for the following day. 7 busses filled with kids checked in and happened to be on the same floor as us running up and down the halls, slamming doors screaming, playing on the elevator which was right outside our door, playing with the ice machine. My husband asked politely the first two times to please be quiet then the third time around 9pm. it got to the point where we were about ready to pack up and leave. It got quiet then prank phone calls started. The hotel staff would not take care of this situation at all. STAY AWAY FROM THIS HOTEL.

    « Nice place to stay »

    We have friends in the area and this was about 5 minutes from their house. It is also close to all the Potomac Mills shopping. The room was clean and the furnishings were nice. The staff was friendly and the lady running the breakfast bar area was great. There were 9 tour buses full of teens on a school trip so there was plenty of talking and doors closing all night long. So, ask when making your reservations if a group is booked during your stay. We have learned that next time this will be our first question.

  • 5
    « Staying overnight for a running event »

    spotless rooms, well appointed, well lit, no smoking stench, linens and towels were very abundant. shower was great- forceful with ample hot water (we know that isn't always the case in many hotels), and fabulous front desk staff. I really appreciated the call reminder the day before we arrived too!

    « Good Place to Stay »

    Last year we had a bad experience at BW - Nags head, NC. I was little hesitant this time but it was a nice stay with my family. We went to DC and way back stayed here since it was close to Potomac Mills Mall. Room is clean, good bed and nice pillows. My only complain was bath room. Its' very small w/o any exhaust fan. Even you put the high volume on TV, still you can hear the sound when someone inside the bath room. Staffs are very welcoming and morning breakfast was nice with many verities.

    « Nice to be back! »

    Last year we stayed here on our way to Florida, and this year we stayed on our way home. The place is very clean, and our room was very big. The staff are very nice, and all in all I would say this is one of the nicer Best Westerns. We recommend this spot to all our other Snowbird friends.

    « Outstanding »

    On a road trip from NY to Florida stopped here on the way back. Very clean and spacious room. Friendly staff to welcome you. Great selection for breakfast to get you started. The fitness center equipped with all you need not to skip a workout. Planning on a return stay for a shopping weekend.

    « Back Again!! »

    This is the 5th time we've stayed at Best Western Potomac Mills. It is consistent in quality, service and amenities. Staff are always welcoming and pleasant and, breakfast from 6:00 to 10:00 am is great with good variety to choose from.

    « Great Place to Stay »

    My wife and I were going to take the Autotrain to Florida and due to possible weather conditions decided to spend the night in the immediate area. Based upon previous stays at Best Westerns we selected this location and was not disappointed. The hotel is clean, quiet and within 7 miles from the Autotrain. Additionally, they provide an excellent breakfast free of charge. I would return in the future.


    We have reason to be in this area one a year and do not even consider another hotel. This Best Western exceeds all expectations of courtesies extended to us The rooms are comfortable and clean The shower is first rate. The breakfast has everything one could ask for

    « Loved it! »

    I stayed here for 2 days on a weekend birthday trip and I must say the hotel was AWESOME! the room was big, everything was up to date and clean. And the free breakfast was really nice with lots of choices. We will definitely be staying here again. :)

    « Great Experience »

    I stayed at this location for a dance competition. It convenient, the staff was super nice and helpful, and the rooms were great sizes. I will definitely think about staying at a Best Western again. The free breakfast was so good. The best coffee ever!!!! We loved our experience at Best Western! The breakfast was so good :)

    « Nice »

    I like the hotel, very clean and close to the mall. We enjoy our stay and we will go back in the near future. The room was clean. Front desk attendant was nice, although I had to wait a few minutes to be acknowledge because she was on the phone.

  • 4
    « Frequently stay here »

    I've stayed here 5 times this year, for a total of 9 nights (so far). Perfectly adequate hotel with a good, hot buffet breakfast included. The staff are always pleasant and friendly, and the beds are very comfortable. Wifi is free and reliable. The hotel does not have a bar or restaurant but is on the outskirts of Potomac Mills shopping area with many major chains (Outback, Bahama Breeze) and some stand alone restaurants. There are food places within walking distances, and some are a short drive. The fitness center equipment is adequate but could do with an upgrade.

    « Overnite Stay »

    The hotel was located w/in 45 minutes from home and just around the corner from venue where I attended an event. There were a number of eateries and a major shopping outlet in the area. I considered this a plus.

    « Stay away, very unfriendly staff »

    Stayed at this hotel two nights, in two different dates. On first date, they cancelled my room, stating that I was arriving late. The website where I made the reservation states that the room is guaranteed for late arrival. The receptionist did nothing to correct the situation or help in any way. He was the perfect "poker face" individual you could ever see. Had to get numerous phone calls with the manager to have my money refunded. Second time other receptionist was asking to pay a holding fee of $200 for incidentals, despite the fact that I am a Best Western reward program member. The money are retained within minutes from your bank account - but are refunded in 2-3 business days. I am in a third day of leaving the hotel and my holding amount hasn't been refunded. I was giving no receipt for my stay and had hard time to sit with the receptionist to check my best rewards member visit, not to mention that the small gifts that should receive were not handed. The room towels are very old and worn-out and pillows are very small and cheap.

    « First stay at Best Western »

    The staff was GREAT and friendly. The room was clean. Attention was payed to remote cleaning and toilets. No bed spreads but the beds were comfortable. The breakfast had a variety of choices but the meat was of low quality. best thing was the waffles.

    « Hotel Professionalism »

    The entire floor smelled like .smoke and Marijuana. The General Manager George is very irate and assaulted a female guest when we were.checking out. The female had to call the police due to the manager putting his hands on her. He was very disrepectful towards guest and that female. He is an awful representation of the hotel and it's management team

    « Great hotel, great location, reasonably priced »

    The staff were all very professional and caring. The hotel was clean, modern, spacious and there were numerous dining options nearby. There was a good variety, on the breakfast buffet and they had a great coffee selection. My only recommendation would be replacing the sausage, with a more appetizing brand and actually making the eggs look scrambled. The grandkids loved the waffles and pancakes, with strawberries and I was happy with yogurt, fruit and oatmeal.

    « Jorge »

    This is one of my favorite hotels in Woodbridge is affordable, clean and the breakfast buffet was very good and very well organized ?.Parking is good with many free spaces, but is a little bit dark and need some improvement.

    « Wonderful Stay, Great Staff »

    We were greeted by friendly and helpful staff and promptly checked in with the gift of a candy treat. After settling into our room staff called to make sure the accommodations were okay and that we had everything that we needed. When I had trouble with the wifi and the front desk staff was unable to help I was promptly given the number to tech support and who politely reset the router and had everything back in order within 5 minutes even though it was 2:00 am that I was calling. The room was clean and well stocked with complementary snacks, tea and coffee with a Keurig. We requested a microwave and mini-fridge both of which worked as expected. Room also had an iPhone dock, usb charging ports and easy access power outlets on the bedside table, as well as usb charging ports and power outlets on the room desk. The room had a multitude of towels (some of which were arranged is lovely animal shapes on one bed) and two bath robes. The bathroom was a smaller one but it was exceedingly clean, water was hot and water pressure seemed quite adequate. The body wash and shampoo in the shower was well stocked and the sink area was stocked with a beauty bar, make-up remover and mouth wash. My bed was a tad soft but pillowcases, sheets, blanket and comforter were clean, soft and warm and we slept quite well. We each had three standard pillows on our beds. Room temperature was very good even though it was 14 degrees outside. Breakfast area was well stocked and clean and the food was good. Check out was a breeze. Parking lot was clean and well lit. Halls clean, carpets beautifully spotless and decorated with live plants. The building was a little older but so well kept it was almost negligible. The only place I found to be slightly dirty/dusty was the corner in one of the elevators.

    « Very Pleasantly Suprised »

    Booked this room for two days. Hotel was extremely clean, staff was friendly and courteous. Breakfast buffet was impressive. Room was well decorated, clean & enjoyed the towel swan left on the bed. Excellent value if you come for the weekend to shop at the mall.

    « Lie »

    The only do not like about this time the staff reception lie to me about my suggestion, because i ask for one single room and she giving to me her choose, if i am not to tired i left immediately but i can not continue driven, and back to ask why she giving to me this room and she say to me this is the standard room, i stay in the hotel all the time and this is not the true. if you want to continue have more customer need to giving to the customer what she ask not what the staff want it.

  • 5
    « Exceeded our expectations. »

    Good value for the rate we paid. Great location, Great breakfast. Friendly staff. Very clean room and even had a swan towel creation! No pool or refrigerator but we were fine with this since we were only staying one night.

    « Good value »

    Good location between South Carolina and New York. Always a large comfortable room with a full hot breakfast. We especially enjoy the pancake maker. The dining area is large enough for groups with small tables that accommodate singles and couples.The express check out is a great feature, no lines at the desk. just pack and go.

    « Excellent Experience on 1st Stay at a Best Western »

    We were looking to find a hotel south of DC on our trip to South Carolina from Vermont on Christmas Day. This location was very convenient and we were pleasantly surprised at how nice the hotel was. An added plus was probably one of the best restaurant areas we have experienced at hotels that include a breakfast. Thanks for a very relaxing experience after a very long drive.

    « Business Travel »

    Very nice hotel at a very reasonable price. Rooms are okay but could use updating. Staff were exceptionally helpful and courteous. the breakfast was excellent with many choices and good quality food. Parking was plentiful and access to I-95 was also good.

    « Very pleased! »

    Since I got a special rate I was a little concerned about the quality of the hotel. We were very pleasantly surprised. Nice room with comfortable beds. We were going to a funeral celebration and were allowed to check in early. Breakfast was definitely better than the average. Would stay again when in DC area.

    « Clean, well provisioned for the cost, comfortable »

    we live nearby and stayed here once when we just needed a night away from our doggies! it was clean, very comfortable, had nice toiletries and good quality linens. very friendly and professional staff. a good value.

    « Great place to stay! »

    I found nothing to complain about at this hotel. Great rooms and great breakfast bar. Excellent! The location was fabulous as well if you wish to do any shopping or find a great place to eat. I was pleasantly surprised at how nice this hotel was based on the low price I paid.

    « Excellent Value »

    One of the best values that I have experienced in many years. I stayed for three nights while in town for a training seminar. The level of my overall experience far exceeded my expectations relative to the price. Aside from a clean room that functions well the breakfast bar is the second most valued feature in a hotel of this type. The breakfast bar again exceeded my expectations in terms of offerings. Many hotels offer only a continental breakfast but this hotel offered a hot bar as well. I expect to return to this area for future training classes and will not hesitate to book a room at this hotel.

    « Best Western Potomac Mills »

    We took a road trip from SW Florida to NYC and stopped at different hotels/motels along the way. This Best Western Potomac Mills in Woodbridge, VA was by far the best place we stayed. The location felt safe and there were many restaurants in the area. The woman at the front desk was very professional and personable. Our room was spacious and clean. The breakfast was amazing.

    « Patron »

    We stayed for the convenience of shopping. We had an adjacent room access door. The clients in that room were continuously trying to gain access to our room. It was just me and my granddaughter. I complained to staff with no results and also those people had relations all night. So loud we first thought the female was being abused. A terrible example to set for a teenager!!!! With no assistance from staff at all!!!

  • 5
    « Great Hotel!! »

    Love this Hotel, Love the Staff!! You cannot go wrong staying here. Convenient to Potomac Mills Outlet Mall and various eating establishments (within walking distance, if you would like some exercise) - Highly Recommended!!

    « A very nice place to stay »

    The purpose of our stay was to visit with family in the area. We very much enjoyed our accommodations at Best Western Potomac Mills, Woodbridge, VA. When we return for a family visit we will definitely stay at this same hotel. The location is very convenient for our purposes and the hotel is very nice, clean and comfortable. Service is excellent and the staff are so warm and welcoming.

    « No Communication »

    Booked for 4 days. At 12:20 am on Monday the door was opened. I was scared and startled. A man said he was security checking empty rooms. This despite the Do Not Disturb on the door. I reported it to Nadia at that desk and was told it was a mistake but it was really a security person. Needless to say I didn't get much sleep that night. Next morning when I asked Ms. Kim at the desk about it she said she didn't know anything about it. There should have been reported to the day manager the next day. Then when I looked at my emailed bill on Tuesday it belonged to someone else. (W. Bell of room 608 would love to know that I have his address and other information.) When I showed it to the desk clerk, Harold, he apologized and assured me that my bill wouldn't have gone to anyone else. Gee, I wonder why I don't believe that. I also received a call on Sunday on my message machine for Mr. Baumgardner. who was no longer a guest Paula at the front desk apologized for that error.

    « Best Western Potomac Mills »

    We have stayed at this Best Western hotel 5 of the 6 years we have come to Woodbridge for the DC Victory Campaign held at the Hylton Memorial Chapel by Kenneth and Gloria Copeland. We have never been disappointed. The staff is professional and diligent. The rooms are clean and comfortable. The location is excellent with easy access to Potomac Mills and other shopping, regional attractions, restaurants and I-95.

    « Convienent »

    It was one of the closest places to our conference. The breakfast was decent. The Wi-Fi was terrible. There was plenty of restaurants near the hotel. It was in a very business like part of Woodbridge, Virginia.

    « Treated like Gold »

    The staff that greeted us upon our arrival was super efficient and professional. The breakfast selections were vast and the space was lovely. We were upgraded to a nicer room at no additional charge. We have family that lives nearby and we will definitely stay here again!

    « Will stay again. »

    No complaints. Room was clean and updated. Bathroom small but included everything you need. including lots of towels. Breakfast was a spread of options, hot and cold. All kinds of restaurants very near by, well lit parking areas. No smoking facility. No pets. Front desk wasn't very welcoming.

    « nice hotel »

    it was clean, staff was very professional, great value for the price, breakfast was better than most, only knock was not having brewed decaf coffee at breakfast, only sanka ( didn't even think they were still making sanka )

    « School Trip »

    Stayed from October 19th - 22nd 2015 with a school group with approximately 180 kids and adults. The room my son and I stayed in appeared to be clean and the beds and pillows were very comfortable. Our first morning may have been a little overwhelming for the breakfast staff as our whole group tried to eat at the same time. Food was ok with a good variety for a hotel breakfast area. The location is about 30 +/- minutes from DC depending on traffic. Overall opinion of this hotel is very good and would definitely stay here again.

    « "Best Western Experience »

    The exterior is beautiful well maintained and very clean. The check in process was very fast with friendly staff. The room was clean could do with some updating but other than that it was clean and did not smell all closed up as I have experience with other brands. The room was well stocked. They provide a good breakfast with a range of items to choose from.

  • 5
    « Rooms were very clean »

    The front desk girl was very nice. I checked in Saturday morning 10/10/2015. My stay was wonderful. I enjoyed it to the fullest. My children enjoyed the breakfast. They had jelly donuts (which is unheard of), bagels, toast, croissants, oatmeal, waffles, etc. We stayed on the 6th floor and the view was awesome. The decor was very nice too. I loved everything about it. Especially, the potomac mills everything was so close to our hotel we couldn't ask for anything better.

    « Stay on way to NJ »

    I have stayed at this hotel several times on an overnight basis on my way to or from Connecticut, now New Jersey. I am impressed by the the professionalism of the staff and the design and comfort of the rooms. As a business traveler, I have stayed at many hotels over the years, but none have impressed me as this one did. This is now my hotel of choice when traveling.

    « Excellent Service Despite Unforeseen Technical Problem »

    When my party and I arrived at the hotel, we were informed that the hotel electric key system was down. But the staff provided members with escorts to the rooms to unlock the doors for us each time we needed to get back into our rooms. The staff was just great and very apologetic for this unforeseen problem. I think that they handled it professional and amicably!

    « Best Hotel in Woodbridge »

    I have stayed at this hotel since I have been coming to Woodbridge and have never been disappointed.It is convenient, always very clean, the breakfast is outstanding. I have never encountered a problem with the room, wi-fi, breakfast. On my first visit, over 15 years ago it was with my elderly mother who was very concerned about safety. It passed her critical assessment. The only small problem was the key card maker for the room wasn't working when we checked in so we had to be escorted to our room when we went out. Hope it was repaired.

    « satisfied »

    It was decent, they need more cable channels, very limited selection. A fridge and microwave would be nice to have in the rooms without having to ask. Other hotels have it without asking.Overall it was nice.

    « Pleasant stay, would stay again »

    We had a great stay here. Beautiful lobby and dining area. Our room was nice, looks like the floor had recently been redone, though other rooms had older-looking carpeting. The bed was great, very comfy. Old style bathroom--small with sink outside the bathroom. Modern LCD TV, universal "sanitary" remote, so you didn't have access to all the settings for the TV--someone figured out how to "zoom in" on the picture and I didn't know how to zoom it back out. Great breakfast buffet with several hot items & 3 waffle makers. It is just behind a large strip mall--we were drawn to a nice used book store there.


Getting to the hotel ...

All directions
·From: Interstate 95 North. Take Exit 156. follow the signs for Dale City/Rippon Landing. At the second light turn right on Gideon Drive. At the first light turn right on Potomac Mills Road. The Best Western Potomac Mills is on the left. ·From: Interstate 95 South. Take Exit 156. follow the signs for Dale City/ Rippon Landing. The Best Western Potomac Mills is on the right.