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Best Western Hotel Wartmann am Bahnhof, Winterthur

4.5/5  - basé sur 323 notations.
Rudolfstrasse 15, 8400, Winterthur, Switzerland - See map
Best Western Hotel Wartmann am Bahnhof - B/W Hotel Wartmann am Bahnhof The Best Western Hotel Wartmann am Bahnhof is ideally located in the center of Winterthur. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Discover the Best Western® Hotel Wartmann am Bahnhof! Our modern business and city hotel is located in the very center of Winterthur, right at the railway station. The old town/shopping area is just two minutes away, Zurich Airport is reachable within 15 minutes and Zurich downtown in 19 minutes. All rooms are newly renovated and air-conditioned. The rooms offer superb sleeping comfort and are equipped with soundproof windows. Some rooms are facing our green courtyard. Explore the surrounding with our E-bikes which you can use free of charge. We are looking forward to welcoming you. A city tax of 2. 50 CHF per person per day is not included in the room rate and will be paid directly at the hotel.

Best Western

Hotel Wartmann am Bahnhof

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 323 guest reviews
NOTE ISSUED
Excellent
147
Very Good
146
Average
22
Poor
6
Terrible
2
REFER TO NOTICE
Business Business
202
Couples Couples
37
Family Family
28
Friends getaway Friends getaway
14
Solo travel Solo travel
34
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent hotel in Winterthur"

5
13/11/2018

I went to Winterthur for business reasons. The location of the hotel is perfect and even though it is very central it was quiet and I could spleep well. Very clean, excellent service, the staff very friendly. I will stay there again at the end of the week. There is even a room where I could put my bike over night.

"Staying at the Best Western Hotel Wartmann in Winterthur"

5
30/10/2018

This hotel was excellent from the staff at the front reception being very customer-oriented to the amenities available in the room. A couple of guests asked if breakfast could be available sooner in the morning and they were accommodated. Where do you see this? The fact that it is next to the train station made it a perfect location when you need to catch a flight from Zurich airport. The variety of food offered for breakfast was very good.

"Beautiful Hotel"

5
22/10/2018

Perfect location. 20m to Train station. Hotel is renovated, clean and very good services. City center on the opposite site of the train station. Everything in walking distance. Was already many times in this hotel - every time very nice and a great pleasure.

"My regular hotel in Winterthur"

4
18/10/2018

Stay here as usual (but it gets sold out quickly so, had to book early). It is usually my first choice as the location is very convenient as it is next to the train station so it's only a short walk when I arrive. Service is good and friendly as usual. Rooms are basic but clean, breakfast as expected. The hotel is also close to shops and restaurants so it is easy to get a meal.

"Dirty Hotel"

1
09/10/2018

Bathroom had a damp smell, mirrors were never wiped clean. They never vacuumed the carperts ( I even did 'tests' to see if the floor would be vacummed and it was never done). Sheets were changed every 3 days, bins were never washed out for the week and half that I stayed there. You had to call between 3-6 times to order room service - this is by far the worst place I have ever stayed in. Guests were very noisey and disturbed my sleep early hours of the morning and the room doors bang/closed loudly.

"Beautiful hotel in Winterthur"

5
19/09/2018

I had the chance to be a guest in this hotel for two and three days each week of September. I have always found a beautiful welcome and a smile. Hotel very close to the center of Winterthur and the train station, comfortable and clean rooms, professional staff very kind and friendly always ready to solve any problem.

"Best Hotel in Town."

5
05/09/2018

Friendly Professional Close to Town and Railway.Very nice Rooms and a great Restaurant.Helpful and and kind staff.Close to freeway and Airport and the great City of Zurich.I can't fault anything, it is just great.

"Great Stay"

5
31/08/2018

The hotel is perfect if you don't mind using the train to go into Zurich. A 30min ride. There are restaurants nearby in Old Town. Breakfast is excellent. Eggs, bacon and sausage every day plus fresh fruit, cereal, cheese and great bread.

"Great place to stay"

5
24/08/2018

This is a fantastic place to stay, right across the street from the train station, and within short walking distance of downtown Winterthur. The rooms are very spacious and comfortable. The staff is super friendly and helpful. The breakfast was great, with plenty of variety and very high quality choices (my favorites: orange and carrot juices made on the spot). This hotel is a wonderful example of excellent hospitality. It is a great place to stay when visiting the Zurich area.

"Excellent as always"

5
14/08/2018

This is a great friendly hotel right near the train station. Nice modern but simple rooms have everything you need and if you have forgotten anything the friendly staff will try and help you. Nice buffet breakfast with small but nice quality choices.

"Simply the BEST"

5
06/08/2018

A true gem of a hotel. From the time of the booking to the end of our stay, the staff were fantastic. They made us feel special and their hospitality was outstanding. Before I describe the facilities, I wanted to state a fact. I've stayed at many hotels for work and leisure, many of them five stars, but this hotel outshines them easily. Now to the facilities. We had a room facing the train station and from the moment we closed the windows, you could hear a pin drop. The room had blackout curtains, so the lights from the station weren't a problem. The air-conditioning was very quiet and made the room very comfortable, considering it was 32 degrees outside. The hotel has concrete floors and ceilings so it's very quiet. We couldn't here a thing from any of the adjacent rooms. SPOTLESS! Extremely clean hotel. The bathroom was sparkling. Loads of additional storage space in the room. A great sized safe, tucked away in one of the cupboards. Small fridge, ideal for its purpose. The breakfast was outstanding. A very well presented buffet with ample amounts variety. Sausages, scrambled eggs, bacon, white brown and sweet breads. 4 different juices. Lactose free milk. Cereals. Yougourts. Chocolate spread. After all that I was pretty full. My wife has a gluten intolerance and the moment the staff heard this they ran to the shop to get her a loaf of gluten free bread. I couldn't find a single fault with hotel. In fact we are looking to explore the area some more and there is absolutely no need to guess where we will be staying.

"Excellent"

5
06/08/2018

The most comfortable beds and pillows, spacious high quality modern room with great bathroom, soundproof and with the most helpful staff members. Centrally located at the heart of the town. The attention to detail so that the guest feels always comfortable and well taken cared of was noted in every aspect (free coffee machine and fruit and refreshments at the front desk, machine to clean your shoes, slippers and toiletries in the rooms etc). We really enjoy our stay and will definitely revisit.

"Perfect location, steps away from the train station"

4
26/07/2018

This hotel is as close to the train station as you can get, yet no train noise! Just a few blocks from gorgeous Winterthur's ancient town center. It shares a wall with a fabulous steak restaurant. I booked a room at the last minute, traveling solo. I felt welcome and very safe. Starbucks Coffee right next door!

"Great location!!"

4
22/07/2018

My son and I stayed here for two nights. The hotel location was perfect, opposite the station with shops nearby. The room was an average size, the bathroom maybe a little small but it served its purpose. The air con was on and cooled us down so big plus as was the sound proofing! We didn't hear anything from outside or anyone inside. Breakfast was fine and all the staff friendly and approachable, big tick for speaking English too as my German is non existent! We would certainly return.

"Disappointing"

2
04/07/2018

I chose this hotel for the ease of getting to the Zürich airport. It is located steps from the Winterthur station, a 15 minute direct train trip to the airport. My first impression was not good, as the lobby had a cigarette smoke odor. Then, I was given an unsatisfactory room. I had booked a single room (with a Queen bed, according to the Best Western booking site) and was assigned a room with a tiny bed, three feet wide, set against one wall, that took up about half the area of the room! I went back to the front desk, showed the desk man a copy of my reservation saying "Queen Bed," and he then showed me a somewhat larger second room with a bed about 4 feet wide, which I felt I could sleep in. I was told that the hotel's own website did state the width of the beds in the single rooms. So I mention this here to warn travelers who might be under a false expectation from the Best Western website that they are booking a single room with a larger bed. The room furnishings were sparse and very simple and the bathroom was tiny. The worst feature was that the room had an odor of cheap disinfectant. My impression was that I was staying in a very low budget hotel, certainly not a good value for the rates charged. On the positive side, in addition to the hotel location, there was a very good breakfast, good air conditioning, and a friendly desk man who responded to my initial dissatisfaction.

"I like the atmosphere"

5
25/06/2018

Good place, good equipment, good staff. I like this hotel. In the summer, they provide customer ice cream every day!! It was one of my pleasure after going back to the short travel. Also, the town Winterther is calm and nice place to visit.

"The Wartman is the Best"

5
25/06/2018

I have stayed at The Wartman for about 30 years. Well before the remodel in mid 2000 and before Best Western - the Wartman Family will make you feel like family! The best breakfast in Winterthur with attendants that have been there many years. Longevity in a great workforce proves good working relationships and the Wartman is number one. I highly recommend this to the traveler. Conveniently located, excellent hotelier in Winterthur.

"One night in a perfect bed"

4
29/05/2018

I have spend one night in this hotel befoire I took part to the half marathon of Winterhut. The room was perfect and very confortable. the breakfast staff was very friendly and helpful. The front desk peopes were ok But less friendly then expected.

"This Hotel Blows Me Away"

5
15/05/2018

I travel to Winterthur a lot (15 nights so far this year), and I would never consider staying anywhere else. The rooms have large showers (no bathtubs) and extremely comfortable beds. The rooms are small, but in keeping with European style. It is across from the train station, which I count as a plus and not a negative. That side of the building is well insulated against sound, but I often sleep with the window open and the noise is not excessive. The hotel also offers free bus passes, which has saved me hundreds of dollars in cab fare. The morning breakfast buffet is large, but does not vary much from day to day. What blows me away are the other amenities. There is an Espresso maker in the lobby that makes excellent coffee and is free of charge. They also have free electric bicycles to loan (also free of charge). All this is great, but it is the people who work there and treat me truly like a guest and not a customer. Allow me to tell a story that illustrates that. I had to extend my trip by one day, but the hotel was completely booked up. I left my luggage and took off; I would either be back to settle up and collect my things, or move back into another room if there was a cancellation. As luck would have it, they did have a cancellation, and when I entered my room there was a bottle of water that I had left and some other items that they moved from my old room to my new room. This hotel is comfortable, safe, convenient and, more than that, a pleasant place to stay.

"Everything perfect!"

5
23/04/2018

The hotel is located right in front of the train station. Checking in and checking out was a breeze. Free coffee and hot chocolate drinks in the lobby. Rooms clean and spacious. Although the hotel is in front of the train station, we never heard the noise from the trains in our room. Breakfast variety very good. Overall, it's a very good hotel in a top location at affordable prices. Can't wait to return with my kids next time we visit Technorama. Love it! Thank you to the staff!

"Business trip"

4
09/04/2018

I stayed just after Easter for a business trip and encountered no issues at all during the 4 days I was in Winterthur. The room was nice, clean and well maintained and staff were very courteous and helpful. The hotel is really well placed just across from the Winterthur train station making travel a breeze.

"Better than expected"

5
19/03/2018

Location of the hotel is good, it was quiet even though it's next to a train station. Finding a parking place was a bit tricky, but we could park in the Bahnhof parking garage and we even got a discount on the fee, which was a pleasant surprise. Size of the room was perfect, and there was everything we needed in the room. We didn't really like the material of the sheets, though it's only a matter of personal preference. Breakfast was fantastic and had a great selection. It's definitely worth its price!

"Review"

4
19/03/2018

Good hotel to stay Breakfast included but is same buffet everyday.Can change the menu if possible. Cleanliness is at top.Close to Winterthur train and bus stations so very convenient for daily commute.

"General Manager"

5
12/03/2018

Whenever I visit to Wartmann, I always happy with free WiFi, coffee, water, electrical moto bicycle.. and all members has welcomed but sealing would be needed for noise protection, sometimes I could hear woman laughing voice in the room. But always thanks.

"One of the Best Hotels in Winterthur"

5
05/03/2018

I stayed in the hotel for 6 days & it was a pleasant stay. The hotels staffs are very accommodating. Room 104 is great, spacious & has a balcony outside which you can stay & relax to have sight-seeing outside. It is very accessible to train stations, bus stations. It is very easy to locate. Breakfast are the best, they offer lots of variety! Free rents on the cycles! Definitely a place to stay!

"Quick and early check in allowed."

5
05/03/2018

Room was very comfortable. Location is close to main train and bus station. There are many good restaurants around. Also many possibilities for shopping near the hotel. Staff is also very polite and round the clock available for service.

"One of the best Business Hotels in Town"

5
04/03/2018

I always have my Travel Team book my stay in Best Western Wartmann Hotel - close to Train stations, city and plenty of Restaurants in the area. The staff are well-trained and gracious. I would love to recommend this Hotel to friends and family...excellent service and the breakfast is delicious.

"All around great experience"

5
21/02/2018

My first time to Europe and we stayed in this gem for 8 days. The staff was gracious and very accommodating. The morning buffet was great everyday. The front desk taught me phrases in German, called us cabs and helped us with any questions we had about anything. Wonderful.

"Excellent "

5
20/02/2018

Very clean hotel, staff were very helpful, even let me check in a few hours early for no cost. The room was comfortable and clean and had all I needed to be able to work in the evenings. Internet coverage was very good. Breakfast was never too busy and always nice.

"Best business hotel at Winterthur"

5
17/02/2018

Whenever I visit Winterthur I prefer to stay only at Best Western Wartmann. Very conveniently located close to Banhof & central market area. Plenty of restaurants to choose from. Rooms are spacious enough & are well kept & clean. Sleep quality is one of the best. Above all I like the quality of service. Staff is Extremely courteous , remember your preferences & always willing to help. I will recommend this hotel for all kinds of travelers, especially business travelers.

"Perfect"

5
14/02/2018

I travel a lot and often in the five star SPG range but this hotel was super. Nice efficient room, very friendly people and mostly an exceptional breakfast. I tecommend this to everyone is sldo in centre of Winthurthur next to train station.

"Sleeping like at home or maybe even better"

5
05/02/2018

Very nice staff and clean ans spacious room, fast internet, clean bathroom and very comfortable bed. Really good breakfast. Maybe I would apreciate more kinds vegetable but in general I was satisfied.

"Convenient and comfortable"

5
05/02/2018

My second trip to Winterthur, and my second stay at Hotel Wartmann, whilst teaching at nearby ZHAW's Winterschool. Handy for the station and town centre, comfortable rooms, friendly staff, recommended.

"Great value "

5
28/01/2018

Travelled here for work, so I arrived in the evening and left early the next day. That being said, the staff was friendly and helpful and the location very practical. My single room was of a good size, clean, quiet (despite facing the railway tracks). Breakfast was included in the price and exceeded my expectations. Will definitely come back next time I'm in Winterthur.

"Perfect stay"

4
19/01/2018

Friendly welcome, clean and spacious room. The receptionist/concierge was very knowledgeable and welcoming. We had a "family room" which was awesome, with bunk beds equipped with lights and outlets to charge the devices. Despite being directly across from the tracks of the main station we hardly remembered this since the insulation was excellent. The old city center was just across the station. Wifi signal was very good. Breakfast was delicious. Everything was perfect!

"Clean, cozy room, friendly staff"

5
18/01/2018

The rooms are small but nicely furbished, well decorated, with all necessary amenities and perfectly clean. Located just behind the station, it is very convenient and not noisy. Staff is friendly and breakfast offers all you need (with take-away coffee).

"Great location, spacious room, nice breakfast!"

5
05/12/2017

Hotel is perfect for commuters to Kemptthal! Super short walk to the trains each day. I have stayed in neighboring hotels, but prefer this location. Staff was also friendly and helpful. Beds were comfortable and rooms quiet.

"Nice place to stay"

5
29/11/2017

Great position, very cute interior, amazing breakfast, nice service. I am very happy to spend a time in this hotel. I really recoment not only for business trip, but for vacation as well. Thank you very much.

"Nice"

4
27/11/2017

it is a nice hotel behind the railway station. It is near to old town center, so you have a good possibility to go out in the evening. The rooms are clean and the breakfast is good. You have a good wlan. The service is very good. It was possible to check in earlier.

"Comfortable and tidy"

4
22/11/2017

The room was quiet and comfortable. The hotel is in a good location, breakfast was fine. It is a good choise for a business trip and I would consider to choose this hotel again when I ever travel to Winterthur :)

"Very comfortable hotel with friendly staff :-)"

5
20/11/2017

Hotel is located close to train and city center. Free coffee as much as you want, nice breakfast and a quiet, comfortable room. Very friendly staff. I had birthday on checkout date and they did surprise me with a little gift and birthday card :)

"Room 217"

4
15/11/2017

Room 217 quiet and clean, bed comfortable and bathroom commodities up to spec. I enjoyed my short visit. Hotel right next ti the station. The Argentinian style restaurant was good. Good buffet breakfast. I would return to this hotel.

"Very nice hotel and personal"

5
23/10/2017

I stayed in this hotel one night. Everything is perfect and according to my expectations. The room is nice, big enough and clean. The person at the reception is very nice and professional and the breakfast buffet is just marvelous.

"Nice touch with free electric bikes, convenient"

4
07/10/2017

Convenient hotel next to train station. Clean and good breakfast with good selection of cheeses and local breads / produce (great Bircher muesli too!). Was nice to take free bike out too. Only gripe was that the receptionist was very stressed about the replacement cost of key card. Never had such a response before. Otherwise all good, although room was small.

"Excellent value for short overnight stay"

5
22/08/2017

The hotel is very clean and nice, staff is friendly and helpful, beds were comfy, rooms were quite spacious and with excellent air conditioning. In addition, the included breakfast was top quality with a large selection that was fresh and tasty. Overall what was offered was of an excellent value in Switzerland and I would be happy to stay here again!

"Good average medium hotel in W"

3
25/07/2017

Nice welcoming, comfortable room, parallel design (no real trade mark furniture), original setting but a bit boring; interesting pictures on walls, especially corridors. Good breakfast. Not cheap, not expensive: an all right hotel very very close to the station.

"Average Hotel"

3
24/07/2017

The front office staffs are very good and the hospitality is good However the staff in breakfast is not good enough in hospitality The location of hotel is very convenient as it is next to the train station

"Friendly welcome at the reception"

4
27/06/2017

A friendly and nice welcome we had, when we arrived the place. The information about Winterthur have been helpful and the employee gave us a prospect and a map of the town. The room was o.k. as they use to be already in earlier years. The breakfast was varied and for me there was also raw vegetable, which I like so much in the morning. We even could have had e-bikes, if it would have been helpful for transport. The hotel gave discount because of our visiting the Karls-Kühne-Gassenschau event. Al in all the hotel was a good choice. And the advantage is the near situated railway station.

"very small single room"

2
13/06/2017

Location is very good near by the Winterthur train station and big supermarkets. Room is clean and quiet. The disadvantage is I had a very small compact single room which provides a very small desk about 45cm x 45cm for placing luggage.

"Clean and comfortable"

5
12/06/2017

Very clean, nice newly renovated room. Beds was comfortable. Friendly staff. Free e-bikes available. Free Coffee and drinks in the lobby. Closed windows kept noise from the street outside. Air condition

"A wonderful stay!"

5
03/06/2017

We stayed at this hotel while in Winterthur, Switzerland. Hands down it was one of the best places we stayed while in Europe. The price was reasonable (for Switzerland). The room was spacious, super clean and quiet. Amazing breakfast included. A coffee bar for evening tea or coffee. Fre, sh fruit for the taking. Free bus tickets or use of the power assisted bicycles. Close to the train station and a very good restaurant next door. Very helpful staff, especially Thomas who always had a friendly greeting upon return from an adventure. We'd stay there again in a heartbeat.

"Nice Location and Good Breakfast"

5
31/05/2017

This hotel is conveniently located next to the train station, but was not able to hear any traffic while in the room (our room was located street side). Nice breakfast spread. Front desk staff was helpful. Good value for your money.

"Recommended hotel despite the rate discrepancy at checkout"

3
28/05/2017

Situated near the train station, the hotel is very easily accessible. Rooms are large and well-equipped. The complimentary breakfast is very good and had great variety. I would generally recommend this hotel. Just one negative experience at checkout: I had booked the hotel for four nights. I had received a confirmation from the city of Winterthur that the same daily rate was applicable for all four nights. At checkout, I was charged a higher rate for the weeknights. When I showed the discrepancy with my confirmation receipt, the receptionist declined any responsibility. She said that the incorrect confirmation came from the city of Winterthur, not from them. I said that was the only confirmation that I had received and I was in view that I should pay the confirmed rate. Instead, the receptionist replied 'Sir, please don't do that!'. I was upset to pay 15% more then the confirmed rate and equally upset by the lack of understanding from the front desk. As it happened on a Sunday, I touched base the day after with the Head receptionist who was very professional and credited the refund immediately. Overall a good hotel, but the receptionist on duty should learn customer relations skills to handle this kind of situations in a more professional matter.

"STILL BEST PLACE IN WINTERTHUR"

5
11/05/2017

By far the best place to stay in Winterthur in this price range. Conenient to station yet no noise even with window open. Exceptionally good breakfast and service in general. Expensive but so is everything in Switzerland.

"Comfortable hotel "

5
17/04/2017

Very comfortable and cosy hotel. Great location with good benefit of free bicycles which you can take to explore the city and surroundings. They also have wonderful backyard. Room was always clean and tidy.

"Good hotel but.."

3
28/03/2017

Let me preface by saying the staff is great, rooms are super clean and accommodating. Location is also a big plus. However the hotel is directly facing the train station. At 5am you can hear the PA announcements from each track. Perhaps ask for a room not facing towards the station. If I return I will!

"Great location, great service..."

5
11/03/2017

Stayed over for three nights whilst teaching at the ZHAW nearby. Close to the station but not noisy, good for the town centre. Staff were helpful and spoke good English (which is helpful as my German is rubbish!). Rooms clean and comfortable, great for a business trip.

"Modern rooms, excellent location"

5
08/03/2017

It was nice to walk out of the train station and the hotel was right there! Hotel seemed recently updated, room was modern and very clean. Breakfast was good and we made good use of the coffee machine which was always available. Staff was very helpful and friendly.

"Best option for Business Travel"

5
21/02/2017

Great location just near the main Train Station in Winterthur but still in nice and silent place. There is a good connection for local buses and of course train to Zurich airport or Zurich city center. In the vicinity of the hotel you can find different cafes and restaurants. Rooms are nice, clean and relative spacious. You can find a welcome water and in you mini bar and small welcome chocolate at your pillow. A spend few night in a double room with street orientation and it was not disturbing at all. You can find a kettle, tea and coffee amenities at your room free of charge. Staff at the reception is nice, professional and always willing to help. Buffer breakfast is quite rich but everyday it was almost the same, only hot dishes were changing. Breakfast room is spacious and you can always find a place there. Only one small minus is for housekeeping service - I saw for 4 days an elastic hair band next to the door at the stairs leading to first floor.

"One of the best customer services I've received in my life"

5
12/02/2017

I landed in Zurich, made my way to Winterthur and saw the hotel hardly 20 meters away from the station (exactly opposite to the station - you can see it from the train station), reached the gate of the hotel. Oh! my god, This looks like a small hotel - I wondered. Soon I realized that this is how hotels in Switzerland are - compact yet classy. The moment I got to the reception, a very polite guy named Thomas greeted me. He was very kind to help me with my room keys and pro active enough to tell me the timelines of the hotel as well as the city so that I don't end me sleeping empty stomach in the night. I entered my room and it was very good. Great painting struck on wall, soft bed, on the house juices, high speed wifi with upto 10 devices connectivity using my secret credentials, USB charging port, input to stream laptop screen on to the television, 3.5 mm USB jack next to my bed and ovely curtains. This made me really happy (the WIFI was indeed very fast). The next day I see two lovely ladies at the desk greeting me and directed me to breakfast area. The spread wad great. Oats, Eggs, salami, sausages, fruits, brown bread, white bread, milk, apple juice, orange juice (packed), orange juice (fresh), muffins, tea, coffee and lot more which I don't know the names of.. In the evening Thomas offered me information about the places I can visit over the weekend. Thank you Thomas for being the best customer service representative. You made my stay even better. Cheers to Best Western Hotel.. You guys are doing a great and a better job than many high class hotels in the world.

"Good location "

4
20/11/2016

Good location, big room, clean, tidy, near Station (only 5 mins walk, the station is opposite the hotel) but for my room I can't hear noises from station, the cleaner clean everyday the room. And if you birthday during your stay the decorated your room with balloons, birthday card, and chocolate :)

"Very pleasant stay"

5
15/11/2016

I had a very pleasant one night stay in Hotel Wartmann. Friendly staff, clean, great location and good breakfast. I had my room on the trainstation side, but there was no disturbing noise. Can highly recommend this hotel.

"Great time!"

4
14/11/2016

Very nice people and welcome. Great room with space, internet access and all the comfort. Food (breakfast) very nice, except the Bircher-Müesli, it was just yogurt without the müesli :-( ) and just another negative point, proximity with the railway station (which is also a postive point!)->have to sleep with the closed window.

"Super location"

4
05/11/2016

Just next to the train station, but you are not hearing the train, the location is just perfect. Service is very friendly and helpful. Good room, and a great breakfast buffet. All works, I will for sure stay there again.

"Good value hotel."

4
27/10/2016

I have stayed here a few times and am rarely dissapointed. Reception staff are polite and helpful. The hotel rooms have recently been refurbished and the one I had this week was tastefully decorated and well appointed. For the business traveller the room had a desk, comfortable chair and ample electrical sockets. Well appointed lighting was also noteworthy. Key for anyone on business is speed and stability of wifi connection. Couldnt fault it on either point and log on access was easy. There is complimentary water and juice in the fridge and coffee making facilty. There is also a safe but it is too small for a laptop. The bathroom and shower were clean. I didn't have breakfast, which was included in the price, so cannot comment. Why not a 5 rating. My room faced the railway station and unfortunately the double glazing was not sufficient to silence out some background station noise. Check out was as quick and efficient as check in. Well done to all at this hotel. I will definitely stay again.

"Nice Hotel"

5
24/10/2016

Firstly the hotel is very nice and quite. Secondly, the staffs are very professional, enthusiastic and patiently, they all always willingness and kindly to share their good ideas and suggestion to make us have an excellent experience in Winterthur. By the way, the hotel has conveninet transportation and very near to shopping center.

"Clean, modern, well located"

4
12/10/2016

Stayed here periodically since 2007 before its 'Best Western' days, its just round the corner from my office, well located by the rail station. Work normally arranges one for the smaller rooms at the back, they can be a bit hot in summer but as they are at the back, the windows can be safely opened. The bigger rooms do have AC and apart from the trains over the street, the area is fairly quiet at night.. Breakfast is a good range of options, wifi is good and stable, coffee is freely available in reception.

"well placed quiet hotel"

4
19/09/2016

This hotel is well located close to train station, whilst still being quiet overnight. Good size rooms, with range of charging sockets for appliances. There is a good choice for breakfast and the reception staff are most helpful. English spoke throughout.

"renovated and comfortable"

4
14/09/2016

this hotel is renovated recently -the bathroom I had was modern, with a good modern shower -toiletries are in the usual 3stars german/swiss style, big bottles -strange enough (it happened to me in another Winterthur hotel) the towels were very small and limited -silent room -good bed, it was a kind of wide single bed, fully enough -breakfast correct for the class of the hotel, no frills -reception people kind and efficient -position, convenient, good for the city centre -parking: you have to use the multistorey parking of the station, which however is just in front with an elevator ; good even if you have a lot of luggage -wireless , free -swiss price,of course (comparatively expensive for the hotel class) -might consider as an option next time

"Nice city nice hotel"

5
05/09/2016

Booked here because it was quite a bit cheaper than anything comparable in Zurich. Right across the street from the train station and yet totally quiet. Large room, excellent bed, shower and breakfast. The nicest touch though is the complimentary E-bikes. What a great way to spend a few hours exploring this lovely town.

"Peaceful hotel at great location"

5
20/08/2016

Despite the hotel is right at the train station, the whole place and rooms are very quiet, comfortable and peaceful. Location of the hotel is perfect due to the walking distance to the Winterthur center and of course to the train station from where you can take train to Zurich (takes 20-30mins) or other locations, f.e. beautiful Rhine Falls are only 30mins by train from Winti. Staff is very helpful and pleasant, overall experience is definitely worth more than for just 3 stars hotel. Highly recommended!

"Nice hotel in excellent location"

4
08/08/2016

Hotel direct opposite the railway station and 100m from city center. Rooms are small, but very nice and with style arranged. The bed are small as everywhere in Swiss. Would choose this hotel again for a future trip.

"Perfect for an overshot stay before flying out of Zurich"

5
02/08/2016

This is not a luxurious hotel but it is very comfortable. It is perfect for an overnight stay with a flight the next day because Winterthur is closer to Zurich Airport than Zurich. We are warmly welcomed and were fortunately that our room was ready - it was before midday at this stage. The room for three was a good size and well soundproofed. The only strange thing is that there is no coffee (but there is tea) in room but there is a coffee machine for takeaway espresso in the downstairs lobby. Not great if you want a cuppa while you are getting up. They had only provided cups and glasses for two but I'm sure we could have got more if we had asked. Our only complaint was that we wanted to ask reception for dinner advice - but she as too busy on a call which lasted for over 15 minutes. We gave up. It didn't sound like a business call! Breakfast is fine but the room lacks atmosphere. On arrival we made the mistake out exiting the train station to the street and didn't realise that you have to go under the train station to the other side. If we are exiting Europe from Zurich we would certainly stay here. You might find other cheaper places in Winterthur but the convenience of proximity to the train station is worth a few more Swiss Francs.

"Very correct hotel."

4
01/08/2016

I just spent one night in this hotel, but cannot complain about anything. The staff was very helpful. The room was spacious and clean, and the bed very comfortable. Internet worked without problems. Also breakfast was very good, even a bit more variety would have been better. However, in general, I would recommend the hotel without doubt.

"Best surprise of our trip!"

5
15/07/2016

We were able to reserve a family room here after checking into a hot, noisy, dark disappointing hotel in St Gallen. What a find it turned out to be: the friendly desk staff were ready to receive us at check in; the room was large, clean, and comfortable (we felt at home immediately), and amazingly quiet (despite being across from the train station); the breakfast was fresh and bountiful; the parking across the street at the train station lot was convenient and reasonable (15 Swiss francs/day); and the hotel was easily accessible to the shops and restaurants of the old town. It was easily the best of the four hotels we stayed at on our vacation!! Would highly recommend if you're coming to Winterthur on business or using this location as a home base for a stay near the Appenzell/Zurich area. We were within an hour (typically less) of everywhere we wanted to go!

"very nice hotel"

4
12/07/2016

Spent there 4 nights on business trip. Had room towards railway station, but the trees and glazing did the perfect job and I had very good sleep. The breakfast included, decent and pleasant tables in the garden available. Free reliable wifi reaches to the restaurant garden on the street. Free bike rent. Train to airport takes 20 minutes. Would be happy to return anytime.

"Good value for money "

4
09/07/2016

Very easy to travel to by public transport. Rooms very convenient and modern with spacious bathroom, airconditioning and business facilities. Very clean! Free wifi. Good breakfast and excellent staff. When weather is nice you can have breakfast in the garden.

"Fait hotel extremely near the train station"

3
28/06/2016

I had stayed one night during a business trip. very conveniently located at the back of the train station (2 minutes from station really) I gave it a three just because it did not leave a souvenir on me. But simple reception, room was ready. Small but efficient rooms. I have to say my bed was quite comfy and nice pillows as well. I did get the business room and it has a bigger bed (well worth the money). I think also the price is fair for what you get. I would have appreciated a little extra in the room like a bottle of water or a simple something. I think there is definitely no extra to keep costs down. All was clean and it was also quiet. The back street is quite quiet. The breakfast in the morning was also not great. Very simple. Would have appreciated a bit more variety. So i gave it a 3 star.

"Marathon May 29th, 2016"

4
31/05/2016

Special offer for participants of the Marathon in Winterthur was a great option. Early breakfast for the Marathonis and late check-out we highly recommend! Stuff was there with a helping hand whenever you needed it. Great! Thank you guys.

"The hotel is centreally located & easy access to train station, bust station as well as shopping places."

4
23/05/2016

Overall staying experience is very good. The service & Wi-Fi speed is very good. Food is very tasty & different Varity is available in breakfast. The train & bus stations are very close to the hotel. The airport is just min. from the hotel location by train.

"Cosy, friendly and good location "

4
20/05/2016

I have stayed here on several occasions and would recommend a hotel for following reasons. It is spotlessly clean, comfy, located next to train station and well priced. If you are travelling solo I would recommend to pay a bit more and take a double room, because the size of a single room is a size of a shoe box. A very nice shoe box, but you will risk straining your neck watching a TV. Also ask for a soundproof room and if you want a good night sleep choose a room that is facing a back of the hotel and not a train station. There is a possibility of going to fitness accross the street for am extra fee of 15.- frs. Breakfast is rather poor and boring and also their dinning room feels empty and impersonal. The staff at the reception desk is friendly and often painfully slow as if it was their first day at work or they are not being happy with their job.

"Great location !!"

4
19/05/2016

Hotel is located on central of transportation in city and it nearby Co-op. It take 3-4 mins to get to train station and Co-op. Inside the hotel is quite small but it's not the problem because room is clean. Breakfast is good.

"Smart and very good location!"

5
10/05/2016

Very nice hotel! Personal is very kind and efficient. Family Room are nice, big and modern. Great bathroom with italien shower! Nice breakfast! Very near to the station and to the city center. Very practical!

"Comfortable and Convenient Location"

4
29/03/2016

The hotel is by the train station and 5 minutes walk to the city center. Personnel/Service/Breakfast are all great. Rooms are modern, spacious and well equipped. All sorts of rooms available. Family, Solo w Friends. I have stayed in the same hotel many times at different sides. Insulation is very good (rooms are noise free).

"Comfortable and strategic"

3
28/03/2016

Nice hotel in the middle of the city. 40 secs from the station, 1 minute from the city center. Rooms are modern and very well equipped, staff friendly. Breakfast is oriented to Swiss/German people (eggs and bacon, don't expect cake and sweet).

"Comfortable and convenient place in the center of Lucerne"

4
22/03/2016

Well located hotel in the centre of Lucerne, very close to the train station. Service-minded, very friendly staff, helpful in all regards. Clean, comfortable rooms, well equipped with all essential features. One little grain of salt is that dogs are allowed in the restaurant/breakfast room. All in all, a great place, to retain for future stays.

"Great location/service"

5
07/03/2016

The hotel is centrally located and it's very close to my friend's house. I also loved the breakfast and the service. The hotel room is very clean and large enough. It is also good choice for business travels.

"Always meets my expectations"

5
29/02/2016

four nights spent again in this cosy hotel. Breakfast is always tasty, comprehensive enough and you'll find free table to sit on. Room was quite and I just love those vast soft pillows. I'll surely come again if there is just free rooms left, unfortunately sometimes I've missed this hotel fully occupied.

"Great location / great service"

5
29/02/2016

Location is perfect just by the main railwaystation. Hotel is clean, personnel super helpful and breakfast is nice. Been here multiple times due to business and always fast and reliable service. Also sometimes have had to request receipt later on via email and personnel responds quickly. Nothing to complain.

"Excellent hotel"

5
29/02/2016

This is a pretty nice hotel, convenient location, very good facility, and considerate service. It's a good choise for business travelling and family tour. It's my preference during my travelling. The only problem is can't get reservation evertime.

"training at Rieter"

5
17/02/2016

I used to stay at Hotel Wartmann since 2007 and later it converted into Best Western Hotel Wartmann... Love to stay there, everything is wonderful in this hotel i.e. location wise, very very friendly staff, breakfast buffet always full of variety and restaurant is awesome with delicious food. Abid Imam Pakistan.

"Business Trip"

4
17/02/2016

This hotel is very well located regarding the Train Station. The room was nice, the bed good. The breakfast was complete and with choice. People at the desk were nice and helpful. I will come back there for my next trip to Winterthur.

"Birthday trip"

5
08/02/2016

This is one of my favorite hotels in Winterthur Super clean, super friendly, excellent breakfast and ideal location for train travelers I loved my single room. The hotel is located behind a train station, but the noise from the trains did not bother me, because I was homesick to Winterthur and Switzerland, so I was longing to hear the train sounds.

"Burckhardt Compression training"

4
01/02/2016

During my next stay at the BEST WESTERN Hotel Wartmann, I would prefer to stay on the side of the hotel that faces away from the train station. My room was on the first floor and faced the train station. I found this location quite loud and made it difficult to fall asleep.

"Always comfotrable and frienly"

4
27/01/2016

Good friendly service at the counter. They once even gave me a Birthday present. The room has lately been renovated and are completely up to date with a good comfort. In addition a good breakfast buffet.- what more can I say.

"Business Hotel"

4
14/12/2015

I was there on a Business trip so couldn't use much of the hotel facilities. However the Hotel is located very well. Close to the market,Bus station.train station. The reception is friendly and do speak a variety of languages. Rooms however are a bit smaller.

"Business trip"

4
09/12/2015

Great hotel and convenient for all business ares. Staff very friendly. Nice rooms. A good restaurant is attached to the hotel. Don't be put off by the closeness to the railway station, I have not lost any sleep due to train/station noise. Winterthur is approximately 20 minutes from Zurich airport and the hotel is opposite the station.

"cozy and comfortable with good service"

5
07/12/2015

I've spent several nights at the hotel Wartmann on business trips and always been very satisfied with the level of the hotel and service. Breakfast is comprehensive and the rooms comfortable.The only minus is that I have not always been able to book a room as the hotel has been fully booked.

"Excellent Hotel and Services..."

4
30/11/2015

Best location and best services and attention. The room is very confortable, clean, It has free wi fi and it is located very close to the train station and easy to get the Zúrich airport. The staff is very nice and helpful . I stayed very well.

"Next to the railway station"

5
29/11/2015

This hotel is just opposite the railway station and therefore very practical for those travelling by train and is also within a few minutes' walk to the city centre. The personnel was friendly and helpful. The room was spacious and clean, the bathroom impeccable and the bed comfortable. A full buffet breakfast is included. Avoid a room overlooking the station as it could be noisy and there are other, quieter rooms.

"All you expect and need!"

4
16/11/2015

What a nice change!! I've arrrived quite late but got surprised by a nice and friendly man welcoming me in a heartfelt way! I felt welcome immediately! The rooms are nice and comfortable and breakfast has all a good breakfast need. Check out was efficient and friendly! The hotel itself is located close to the railway station and very central. I will clearly book this hotel again

"Excellent Hotel!"

5
16/11/2015

perfect location close to the station, very friendly welcome, very helpful staff, would choose it again for a overnight stay. Had excellent dinner at the argentinian restaurant in the hotel! very friendly staff and brilliant food!!

"Hotel Wartmann Winterthur CH"

5
16/11/2015

I was on a business trip, Hotel had nice rooms well appointed clean tidy, staff very helpful, ideal for trains across the road and buses, everything worked in the room, excellent breakfast in the morning, meals good at the adjoining restaurant. It was a little warm in the room as no cooling was on however it was in November and we had great weather.

"This is what a central city hotel should be like!"

4
05/11/2015

I stayed three nights on a private trip to the city. The hotel was as perfect as could be - two minutes' walk from the train station, and five minutes to the streets of the old town. The hotel has been very recently refurbished in great comfort and with excellent taste. Comfortable room, a large (140cm) single bed, pristine shower/WC (I felt as though I was the first guest to use it). With the window closed you could not hear the trains 100 metres away! On the other hand, the room was a bit warm... Very good welcome by friendly, multilingual staff; good breakfast. Would certainly stay here again.

"The best hospitality"

5
03/11/2015

This is the second year in a row that we have stayed at this hotel. It's the same staff from last year. The staff is incredibly professional and nice. They go above and beyond to make us feel welcomed. The first time we stayed for a week and a half and this year we booked 2 weeks. -Super clean rooms. -Delicious, fresh breakfast with many choices. -Free coffee machine, all I can drink Cappuccinos is a major plus. -Strong WiFi. Staff is great, from Martin at reception, the reception ladies in the morning (very cheerful), the breakfasts lady (very nice, hard worker), and the room cleaning staff, ALL of them work hard to make you feel welcomed. They all seem to love their jobs and it shows in the service they give. A big plus is that they all know English (my German is still a little choppy, but I'm learning). We will definitely be returning next year. Do yourself a favor and book a room here.

"Excellent Hotel in Winterthur"

5
19/10/2015

Stayed for a night. Rahel who manned the front office and reception was very polite and considerate and allowed me to check in early at 11 AM itself (I had arrived early because of flight timing) even though the normal check in time is 2 PM. When you come across such a good gesture from the hotel staff at the outset, it can make the whole stay all the more pleasant which it turned out to be in the end. Clean, comfortable room. Central location in Winterthur.

"Short but enjoyable stay"

4
12/10/2015

Friendly and helpful staff, comfortable room Easy to get to from the train station (though I did go to the wrong side at first - I followed signs to the centre of town - I should have gone the other way).

"Business trip to Winterthur"

5
29/09/2015

Hotel Wartmann is very good located near the train station, surounded by nice restaurants, shopping área and easy access everywhere by bus, train or taxi. Near to the historical Winterthur center, nice tours are possible by bicycle or walking.

"Always good service, good quality / price ratio"

5
20/09/2015

This hotel is always in good shape, nice personnel and price / quality ratio is very appealing. Breakfast is good, nothing special but just good and there is enough food and options. Hotel is close to railway station and in the heart of the city. But train noises do not bother in the night. You can sometimes hear a bit train leaving but that is all. And if room is in the inner yard, then no issues at all.

"Good hotel, perfect location"

4
15/09/2015

This is a good choice hotel for a business stay in Winterthur. Literally next to the train station and within walking distance of town centre. Rooms are well furnished, with good tv channels and good wifi. Breakfast is buffet which is also very good. I have also stayed in banana city hotel in Winterthur, but in future will stay here in wartmann. It's a shame that there isn't a small area of the hotel where they could put in a few gym machines. But, that said, I'm happy to stay here again.

"Comfortable Stay @ BEST WESTERN HOTEL WARTMANN"

5
01/09/2015

I really enjoyed my stays @ your hotel . Very comfortable, neat & clean rooms with good ambience. Rooms are spacious enough. People are very enthusiastic & ready to help at any time ! Location of hotel is an added advantage all the major location are just walk away!!! I like spacious lounge to relax with separate smoking zone & 24 hrs WiFi connectivity. Once again I had comfortable & pleasant stay in BEST WESTERN HOTEL WARTMANN

"nice hotel, good location, friendly staff"

5
31/08/2015

This was the first step in our vacation. We stayed one day but we would have stayed more. The hotel is very nice, BW standard (which is quite good in Switzerland), well maintained. The location is good, you need to cross the railway station (nothing unpleasant or dangerous) and in 5 minutes you find yourself in the center of the city. Staff was very friendly with guidance. Good breakfast included in the price, good wi-fi. The hotel has no parking of its own, but the parking lot of the rail-station is across the street.