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Best Western Plus Hotel Amedia Wien, Vienne

4.0/5  - basé sur 795 notations.
Landstrasser Hauptstrasse 155, 1030, Vienne, Austria - See map

The Best Western Plus Amedia Wien is located in the vibrant business district Landstrasse - only four metro stops away from the center of Vienna - we offer cutting-edge design coupled with state of the art technology. Best Western Plus Amedia Wien meets the trend of the times exactly, in all aspects. With the concept FREE MEDIA, we offer access to the most important media of our time. FREE MEDIA means complimentary telephone calls to 24 countries in Europe and high-speed Internet - wireless The hotel offers modern meeting rooms with the best and modern equipment, which the business guests need. We would be very delighted to welcoming you in our Best Western Plus Amedia Wien. Enjoy your stay.

Best Western Plus

Hotel Amedia Wien

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 798 guest reviews
NOTE ISSUED
Excellent
220
Very Good
386
Average
137
Poor
35
Terrible
20
REFER TO NOTICE
Business Business
100
Couples Couples
281
Family Family
206
Friends getaway Friends getaway
122
Solo travel Solo travel
40
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice Location & Spacious Room"

5
13/07/2018

Large room with 2 sleeping areas and 2 TV's. It would have been nice to have a curtain or something to separate the areas better to keep the light out. Very responsive to a few problems we had with one of the TV's and needing more towels. Refrigerator was empty, but didn't keep things very cold and didn't have a freezer section. Floor was noisy to walk on like it was a hardwood floor. Great breakfast - large seating area. Easy to catch either a bus or tram to get to other areas of town. Took a little bit of time, but was worth it overall. Lots of grocery stores nearby, but they seem to close earlier than you would expect in a big city.

"Very good"

5
10/07/2018

A very good hotel, quiet, clean room, friendly staff at the reception, rich breakfast for all tastes. The bus stop is right next to the hotel, and you can easily reach the nearest metro station.I recommend this hotel.

"Very comfortable hotel"

4
08/07/2018

Enjoyed this hotel, which was updated and well-appointed. The receptionist was very helpful and spoke good English. We were hungry at night, and she said we could get a meal at the hotel next door, which was very good. The breakfast was very good. There are restaurants, and ATM and a grocery store within 3-5 blocks. I would stay here again.

"Affordable and Clean"

4
27/06/2018

Stayed one night at this hotel and found the room to be very clean. It has one of the best shower heads and flow than any I've had in Europe. It was affordable and I'd stay here again if in the area. The room has a fridge and walkout patio. Parking is not included and is underground.

"Convenient"

4
23/06/2018

The hotel was very clean and was suitable for what we wanted. The breakfast was adequate but I would just use the hotel as a base as there are plenty of cafes and bars that serve really good food close by. Local bus service just outside hotel was good to use to get into the centre of Vienna. Have a stop at the markets and sample really good food from all over the world. The transport system is what you expect in Europe - frequent and on time. Overall a good base hotel with excellent connections to the beautiful sights of Vienna

"Good Decent Hotel "

4
20/06/2018

We stayed there for 2nights, checking in very late on the first day. After the long flight & transfer from airport we were very tired, it was good to see the check in was very smooth and we promptly got our rooms. Rooms were quite big comfortable and clean. Since its a chain hotel you may find big groups but that was not much of a problem. Location was quite nice, there's a departmental store just adjoining the hotel building “Lidl” along with some nice restaurants and pizza corners. If I remember correctly the hotel serve only breakfast for both lunch & dinner you have to check outside , but it will not be a problem as you will find the small pizza & beer outlet just adjoining the hotel entrance & surprisingly they will serve you the inside the hotel restaurant area. Breakfast was nice with a decent spread. Over all a happy experience.

"Not suitable for independent travellers."

1
18/06/2018

This place deals mostly with coach parties. We stayed for 2 nights in a reasonably adequate room. But staff service is laughable. For example on our first night one of our bed side lights didn't work and needed a new bulb. I asked for a replacement but was given one which was the wrong size. I went back to Reception and the woman had no idea what to do. I asked her to let me take a bulb from one of the nearby lights, which she agreed to do. On leaving 2 days later no one had managed to replace that bulb (3 metres from Reception ). We were very wary of one of the 2 lifts - it had a groaning problem with door opening, one day it won't open at all. Breakfast was huge but of very poor quality, with large parties of people all needing to eat as much as possible before their coaches arrived. Travel into the city is fine for hardy walkers or for someone who can buy bus tickets and use the 74a bus. But you can't buy tickets on the bus or in the hotel. We walked in to town to buy them. But many won't be able to. I could go on. Vienna is wonderful, but there must be some good alternative hotels for the same price.

"THIRD AND MAIN HOTEL IN OUR TRIP TO SEE ANDRE RIEU IN THE STADT HALLE"

4
15/06/2018

Very good reception but rushed due to the number of people checking in. 37 on our coach alone. Hotel situated in a busy main road about a mile from the city centre. Our room 316 was very clean,spacious and comfortable and the windows minimised the traffic noise in the street considerably. That said the A/C in the room which was individually controlled was not very efficient. It was around midnight and opening the window before the tempreature really came down. We stayed in this hotel for four nights. Tea and coffee making facilities were provided. However we only ever got one sachet of 'English Tea' Had to beg the reception staff for more and they appeared very reluctant to oblige, On two occasions they sent Earl Grey tea.Fortunately the kettle worked and we brought some milk from the local Aldi store (next door). I still needed an adaptor to charge our phones. Paperwork with the room clearly stated the hotel would provide but the reception staff said this was not possible and that I should take a 10 minute bus ride into the centre to purchase one. I managed to borrow one from a companion. Thank you Dinah if you are reading this. The food in the hotel was of an acceptable standard but there was never a menu so on two occasions we ate out during the afternoon and skipped the evening meal. Franchised out catering not really in keeping with a hotel of this calibre. Didn't buy any of the wine on offer due to price E28.00. Overall the hotel experience here was one of tollerence by staff. I did not at any point feel we were welcome. Was this the Brexit effect?

"Dissapointment staying at such 4 stars hotel"

1
10/06/2018

There is no security at all at the hotel restaurant. We were having breakfast where we put wallet on the chair and get a cup of coffee. Within minutes, the wallet has been taken, hotel is not taking any real action to assist us. By viewing it's security footage, seems like is a professional which hotel is not taking any precautoin. We have to find way to make a police report which being refused. This hotel really need to make sure of the security is safe for tourist like us. It is really hassle for us in this trip. Such a shame

"Excellent Service Good Hotel"

5
18/05/2018

Staff excellent polite friendly. Looked after us really well. Rooms good value clean and spacious all the comfort you need. Breakfast had a wide selection. Will definitely stay again. Top marks highly

"Three nights in Vienna"

3
16/05/2018

Was there for three nights, we had 2 double rooms with breakfast included, the hotel and the room were quite nice, the breakfast was very good too and also very near to the metro, bus and tram stations. The only thing that i disliked was that they didn't change our towels for three days, which i think it's unacceptable for a four star hotel, that's why my average rating.

"Three Night stay"

3
15/05/2018

We had nice double modern room with shower, and Air Con, clean and comfortable.The hotel is quite near to centre. Hot breakfast could be improved, but continental range good, and a great Coffee Machine. Evening meals for our group were disappointing. Surprised, to find anyone can access stairs and lifts, which are just on the left as you enter hotel, as there is no Keycard security which most hotels have, and Reception is further down corridor. Staff were friendly and helpful, but not all spoke English.

"?????????? Very spacious and close to tram stop"

4
22/03/2018

????????????????????(Vienna Bio Center St.Marx)?????????????????????????????????????check in?????????????????????????????????????????????????????????????????? Only 10 mins walk from train station if you depart from VIE international airport, and 3 mins to tram stop which is quite important to us. Room is spacious but the original room we should've got had someone doing maintenance when we walked in; not sure why the front desk didn't know that. It took us a little bit extra time to get another room scheduled but all was fine and taken care of.

"a pleasant stay"

4
04/03/2018

we stayed there for two nights.The room is very spacious and neat with modern furnishings. very convenient for public transport.Most of the tourist attractions are in walking distance. good super market and restaurants are nearby.

"Fantastic!"

5
20/02/2018

What a find! Modern, spotless hotel, well appointed, about 20 mins walk from the city centre. Friendly, efficient staff who speak good English. Huge delicious breakfasts, perfect for a substantial start to the day. Bus stops and a supermarket outside the hotel: so convenient. Can't think of a thing that didn't meet our needs. A winner!

"Almost a 5 star hotel "

4
11/02/2018

Service was fantastic. Especially the woman at the reception (of Greek roots). Rooms were fabulous and very comfortable. Breakfast was good enough and very tasty. Negatives: • rooms were not being cleaned. The cleaning ladies would just make the beds and change the towels. Coffee and tea sachets were replaced the second day and only. So we were left days with no coffee and tea in our room. Table was left with breadcrumbs and was not cleaned. • pillows - were so puffy that if you were to lye your head down, the pillow would puff down instantly. Due to the fact that I have pain issues with my neck, it was very hard to fall asleep with the pillows they had. Overall, it was a very comfortable and pretty.

"Very good accommodation "

4
10/02/2018

The hotel was very good .the hotel is in landstrabe area about 15 minutes from the center (u have take the bus outside the hotel and change with the metro line in landstrabe station)Also from there u can room the whole city cause there is a lot lines there included and taking to the airport .rooms were big ,luxurious and clean .bed was comfortable.the staff was professional and very kind ,especially the woman (Brazilian Greek ) that gave major help in any questions we had.the breakfast was very good but in similar hotels I have been ate much better breakfast .the variety of the breakfast needs a little beat upgrade . The accommodation was superb ,it deserves every penny .i definitely recommend it.(before u book search all the hotels bookings sites for the best offers -prizes are really different )!!!

"Recommend!"

5
24/01/2018

I definitely recommend this hotel. Stayed here with my family for 2 nights. Additional bed for a kid free of charge. The room was specious are clean. Breakfast was great. WI-FI super fast. Location is a few bus stations from the city center. PLUS: hotel offers free of charge sauna on the 6th floor. P+R parking is 15minutes walk away. Only 3,40 euros per DAY!

"Good with one BIG problem"

4
21/01/2018

Modern. Room clean* Good rooms. Hairdryer. Safe. Kettle in room. Etc. Friendly helpful staff on reception. Good plentiful buffet breakfast with good breakfast ladies on duty. But they play cover versions of Little Richard /Chuck Berry /Status Quo numbers every morning while you eat. Maybe it's to hurry people up? And this, in the city of Strauss/ Mahler / Mozart! Have they no idea? You can get a drink at the small bar by reception. This is not in the centre but we used public transport to access it, using a 7 day transport pass. Buses and trams connect to the metro or go into the city centre. You can get the best routes off the internet using the free WiFi. There is an Aldi, a bakery, a pizza takeaway all a few doors away, and a few restaurants nearby. *Problem: A dog-friendly policy leads to the only working lift in the building being soiled badly at about 10pm. The revolting smell is strong and sickening. It makes guests feel ill and as if they are going to vomit. The receptionist is unable to summon emergency help to deal with the problem. There are no emergency back up arrangements for this. Possibly the receptionist cannot sumon help to deal with other types of problems at times when s/he is on duty alone? This is a public health hazard. The hotel falls below acceptable European public health and safety standards when this happens. The city authorities should check and advise the hotel.

"Very nice hotel near to the center "

4
17/01/2018

We have been in Vienna for the Christmas holiday. We booked this hotel by the agency. It was a positive surprise. The family room was comfortable and spacious. Good cleaning. Very good breakfast with free cappuccino self service machines and wide selection . A couple of nice restaurants in proximity. A 10 minutes walk there is the kardinal-nagl metro station and Stephan platz is 3 or 4 stations distance. But with uber spending 5-6 euros you get to the Opera.

"Christmas Stay in Vienna"

4
03/01/2018

We were a group of 2 families visiting Vienna for Christmas. We found the hotel to be a good value for the price. It's a basic hotel, decently decorated. The room sizes were fine - we had 2 regular rooms and 1 family room with 3 beds. We were trying to avoid having anyone sleep on a couch so this hotel appealed to us because the family rooms had additional beds, not pullout sofas. We also liked having the refrigerator and coffee/tea service with kettle. The staff was pleasant and accomodating. The hotel is not that close to the center of town but reasonably accessible via bus and tram. Plus as other reviewers mentioned, there are a number of grocery stores near the hotel. There are also some restaurants nearby. The negatives were: - lack of toilettries - soap was liquid attached to the wall and for the shower, it was a soap/shampoo combo attached to the wall. Would've been nice to have some conditioner and even a lotion. - hair dryer was a wall attached unit that could dry decently well but not with much power. - would've been helpful to have snacks in a vending machine. Plus the drinks vending machine ran out of water and was not refilled. - only 2 free small shelves for clothes (unless you placed items on the top shelf which was too high for a number in our group). No drawers. - we turned down the temperature as low as it could go but it was still overly warm in the room. We ended up cracking the windows open throughout the night to keep the room at a decent temparature as none of us liked sleeping in hot rooms. - pillows had feathers and triggered some allergic reactions. We did not ask for hypoallergenice pillows because we realized the cause of the allergies towards the end of the stay. - no gluten free offerings at breakfast. The staff gave me a blank, confused look when I asked if they had gluten free offerings.

"Short break in November"

4
26/12/2017

Excellent placed hotel, a 20 minute walk to the centre of the city and in close proximity to shops and restaurants. Clean and comfortable rooms. Very good breakfast and helpful staff. Rooms have ironing and coffee making facilities.

"Great little find"

5
24/12/2017

Need a night in Vienna as a stop gap whilst driving from london to Budapest. I booked 3 rooms for 1 night to accommodate 9 of us. 5 of our party arrived an hour or so before us as they had driven from Hungary to join us in Vienna. They were able to check in and have their rooms before we arrived which was great. Check in was very swift and all questions about Vienna and travelling around were answered by a very friendly guy on reception. Our rooms on the 2nd floor very very clean, comfortable and modern. No complaints what so ever. We ventured out in the early evening to the Christmas markets and had a lovely time. Once back at the hotel, everyone slept well. The beds were very comfortable indeed. My room 2x adults and 2x Kids was very large comprising of a large king bed and a large sofa bed in a separate section. The room had a safe, fridge and 2 flatscreen TVs. The bathroom was great and spotless. The shower/bath had strong hot water. In the morning we had breakfast at the hotel which was very good. Usual buffet style but the choices were good and the food was fresh and tasty. After breakfast we checked out but opted to leave the cars in the hotel Car park which was not a problem. We left our luggage in the car but there is the option to leave your bags in a safe storage room should you wish. After a few hours sightseeing around Vienna we returned to the hotel to collect our cars and continue our journey to Hungary. The hotel is situated away from the city but only buy a few minutes. This reflects the cheaper price but there a busses that stop out side the property and the nearest metro station is an 8-10 minute walk away. Overall, we liked this hotel very much and would definitely stay here again.

"We would stay here again."

4
11/12/2017

A few minutes from centre by bus (74A) but in a great location to explore the non-multi-national shops which line the Landstraßer Hauptstrasse. Especially for one who dislikes shopping, this is at least, different and interesting! Hotel was comfortable and warm, although bar area lacked atmosphere. Breakfast was super. Staff friendly, check-in fast and efficient, rooms comfortable and the hotel was well-priced. We will be back.

"Lovely hotel"

4
23/11/2017

I spent a couple of lovely nights at this hotel on a B&B basis. My room was lovely, light and airy and even though my room overlooked the busy street, I heard no noise at all. The bathroom was well equipped and spotless. There were tea and coffee making facilities in the room, and a safe. The breakfast choices were excellent and it was buffet style. The staff at the hotel were all lovely and polite. For me the best part was, that at one side of the hotel was a Lidl store and at the other side was an Aldi. There were excellent transport links to and from the city centre.

"Nice hotel "

4
10/11/2017

The hotel is located at the end of the shopping street Landstraßer Hauptstraße. The connection to the city center is preferably the 10 minutes by bus 74A which departs 8 times an hour on weekdays, 6 on Saturdays and Sundays. The hotel is spacey, kept in red and black colors. There are two elevators with good capacity. You don't go through the lobby to get to the rooms, and you can keep your key card when you are in the city. The rooms are clean and comfortable. There is an empty refrigerator in the room where you can keep the food you bought in one of the two nearby grocery stores. The breakfast buffet is OK with hot dishes. I missed herring and gluten-free bread. I will definitely recommend this hotel to other tourists.

"Nice stay at BW Amedia"

4
06/11/2017

I stayed here for 3 days in November on a business trip and I am glad I chose this hotel. The rooms are spacious, with nice bathroom and fresh towels every day. Big room means a lot when you are travelling with few suitcases, and this one had sleeping and living area separated, which is very convenient. the room also had a large terrace with seating area which was great for morning coffee. Breakfast was good with nice selection. I do not eat meat, so I had to request my eggs to be prepared separately, since the ones served were with bacon, but the staff was very polite and prepared eggs for me each morning. Location is a bit far from the downtown Vienna, but I love walking around Vienna so this was not a problem for me. I would recommend this hotel and will be my choice next time I visit Vienna.

"Ticked all the boxes for us."

4
22/10/2017

Booked this hotel for our recent stay in Vienna. It's a little out from the city centre but with excellent transport links. I often go for a hotel that's not in the heart of the tourist areas as I think you get a better deal and definately win when it comes to eating out. Both of which were true this time. Room was a good size and clean. We found the room quite warm overnight but the air con was a bit noisy to have on all night. We left the windows open all day til bedtime and this helped a lot. Breakfast was included in our deal and there was a good selection to choose from. Receptionists were very helpful. The only slightly negative comment I would make is that the tea/coffee facilities in the room was poor. One fruit tea and one chocolate powder and two tiny milk pods. I just took a couple of breakfast teabags each morning from the dining room and some fresh milk. The cleaner only made the beds and emptied bin each day nothing else. Definately wouldn't stop me staying again or looking at the other best western hotels in the city. Lidl next door to hotel. Aldi along the road a little and another supermarket across the road. Bus tram and subway all nearby.

"Bad service"

2
20/10/2017

We've stayed 4 nights at this hotel , the room was big yet poorly furnished , we've arrived 11 am after a very long flight although we have pre requested early check in we could'nt get the room until after 12 , the breakfast was below average and the location of the hotel is way far from the main tourist attraction areas. Not friendly staff. I woudnt book this hotel again

"Nice Hotel"

4
16/10/2017

Lovely clean room we were 3 adults in one room it was big enough for us threre is Lidl next to hotel and other shops around we took the train from the airport and it was only a ten minute walk to the hotel public transport is very easy and walking around was the best way to see things we would stay here again.

"Recomended"

4
11/10/2017

Stayed one night in this hotel. Classy hotel in central Vienna with spacious and comfortable rooms. Extremely helpful staff and very nice receptionist welcoming us. On the downside we booked an extra bed and were not provided with coffee sachets, bed linen and towels for the extra person. To be fair we didn't complain because we only stayed one night. Might have been easily resolved if we asked.

"Excellent!"

5
01/10/2017

Very clean and comfortable room, tasty breakfast, comfortable mattresses, good location, quiet and central. Strongly recommend - good price to quality ratio. A lot of small caffees and resraurants nearby.

"Good quality and clean Hotel."

4
28/09/2017

Large convienient rooms & good location for walking to shopping areas and to public transport lines. If you don't want to wake up early in the morning, locate the don't disturb sign and put it on the outside door handle. If you don't, the cleaning crew will wake you up early ! Free cancellation of your booking until 18.00 h possible. Very friendly & helpful reception staff.

"Excellent hotel"

5
22/09/2017

I spent few days on my business trip, and I have good experiences. The hotel location is very good, close to the bus station for bus which go to the city center. The hotel staff is very helpful, breakfast is excellent and variety. The room is comfortable and very clean. For relax and of the day guests have a sauna available.

"Fantastic Hotel"

5
20/09/2017

Deceiving frontage but a spacious, classy hotel once inside. Extremely 'Art Deco' with modernistic paintings in the foyer, even an atrium (an open area in the foyer). Dogs are also welcomed which is a great plus! The lifts were large and quick, and the seating areas were very modern and comfortable The breakfast/dining room was spacious with a superb selection of tasty breakfast foods. Coaches can pull up directly outside so luggage handling into the hotel is minimal. The staff are helpful and friendly and the good-sized rooms are clean and with attractive decor.There are many trams in the area to get into the centre and the reception staff will advise on which trams will get you where you want. The hotel is in a street with other shops and there is a Lidls Supermarket two doors away! We were sorry to have to leave this hotel after two nights. Highly recommended.

"Clean, comfortable and ideally located!"

5
10/09/2017

We stayed here in early September for four nights. We were in room 425 which was overlooking the back of the hotel so was lovely and quiet. The room was spacious, modern and spotless. There was a safe that was free to use, free WiFi and the beds were so so comfortable. The breakfast was just right. There is a Lidl and a Spar very near the hotel and we would recommend the italian 'That's Amore', 'Gasthaus Sagmeister' (delicious schnitzel) and the Indian Satraj. All within an easy walk from the hotel. We would definitely stay here again and recommend our to others.

"Vienna visit"

3
09/09/2017

The hotel is not very well located for access to Vienna centre....there were no decent bar facilities and no dining facilities at all apart from breakfast. Breakfast provided was more than adequate with something for everyone's tastes. It's somewhere to accept for a couple of nights rather than somewhere that's going to thrill you.

"Excellent"

5
30/08/2017

We stayed for 4 nights in Aug2017. The hotel is centrally located near to city center with access to public transport. There are couple of super markets near to the hotel. Indian, Turkish doner kebabs and couple of viennese restaurant are available at walking diatance. The hotel pricing is very competitive. Overall excellent choice.

"Comfortable Vienna Hotel"

5
20/08/2017

Stayed at this hotel in mid August. A very decent hotel with spacious and clean rooms with air condition. We spent 3 nights here. Hotel's staff is very friendly and kind. The hotel is situated in a calm area of Vienna, but still close to stores, tourist attractions and center of the city. Bus and Metro stations are near and so it's easy to explore the city. We preferred walking to the centre. It takes about three quarters of an hour to walk to the centre. The hotel offers a good range of food for breakfast. However tea and coffee supplies in the room were not topped up during stay. Wifi access is very good and strong. On the whole a very good hotel. To be recommended.

"Good rooms, but that's it"

3
13/08/2017

Decent affordable hotel with clean, spacious rooms with air condition and a mini-fridge. Lacks catering facilties, but there are some places within walking distance where you can get food. The service is nothing to brag about, really, but then again, from my experience, it seems like service is not that great anywhere in Vienna. I also got to question how often they change the bedsheets, because my boyfriend had managed to injure himself slightly and there was a visible bloodstain on his sheets, but they were not changed for the remainder of our stay. While I do not think it is necessary to change sheets too often (for environmental reasons), I was surprised that they did not change them when they were obviously bloodied.

"Vienna Hotel during summer"

3
12/08/2017

August family holiday in Vienna. In general the hotel was good Hotel is located on transport routes (10 minute walk to U Bahn, 2 minutes to Bus stop) and within walking distance of the Belvedere palace. So it was reasonably well located, if not the most beautiful area of the city. The local area and in general Vienna was safe. The hotel (and room) was satisfactory and deserving of its stars, albeit functional. Staff were in general friendly and helpful. There were several good local restaurants including an Indian Cuisine restaurant and Irish pub, although the 'Paolo' restaurant is not recommended with poor service and it was overpriced. On the negative side, at times room service required reminding to exchange towels, replace coffee saches and provide sufficient bed linen.

"Good accommodation though lacking catering facilities on site"

4
05/08/2017

Stayed two nights as part of a Newmarket Holidays tour. Rooms nice and clean and of good size though tea and coffee supplies not topped up during stay. Best to avoid rooms on top floor during hot weather as air conditioning unable to cope- got moved to another room as original room temp was over 32 when we went into it.. Good range of food for breakfast though perhaps could do with another coffee machine (though the coffee itself was very good). Good location with easy public transport access to city centre and several nice restaurants located nearby which help make up for no catering apart from breakfasts.

"Vienna weekend"

4
05/08/2017

We spent 2 nights here. Hotel is nice and clean, staff is friendly and kind. The thing I liked most is location. It is situated in calm area of Vienna, but still close to stores, tourist attractions and center of the city. Bus and Metro stations are near, so it's easy to explore the city. Vienna is beautiful, especially in Christmas season. Places that I liked most are Albertina Museum and Museum of History of Art. Visit to these two museum will be pure joy for art lovers.

"Nice clean rooms, lacking basis services "

3
23/07/2017

When we arrived room was clean and looked nice. Bathroom was large and above average. Beds were adequate in comfort but I had requested two twins but was not fixed until a complaint was made. Also did not receive house keeping after the first night until we complained. Those are basic services that were not met. Reception showed no compassion, however the maid did. Location was not great, but was good value for the price paid.

"A Good Modern Hotel"

4
20/07/2017

We stayed at the Best Western Plus Amedia Hotel in Vienna for 2 nights as part of a Newmarket Holidays tour. Our room (617) was a good size with comfortable bed, free safe, fridge, with tea & coffee facilities. The room is situated at the rear with views of trees, other buildings, and cranes in the skyline. The breakfast had quite a good selection. On our first morning in the spacious dining area it was quite noisy (like a works canteen). However the food was very good with enough variety to suit most guests. There was no provision for evening meals in the hotel unfortunately. We found it quite difficult to find any suitable café or restaurant in the vicinity of the hotel. The hotel staff were very helpful and efficient. Overall, a nice modern hotel with all the room facilities you need. Enjoyed a very pleasant stay.

"modern , clean, comfortable"

5
12/07/2017

although some way from the centre of vienna this hotel was well run with spacious bedrooms, wartime, free wifi which worked wetl and a fridge and tea making facilities. breakfast was varied with good selection of food and drink, carefully laid out in a spacious dining room. Our room was on the front of the hotel overlooking the street..we heard no traffic noise and enjoyed very good sleep here. there is small Lidl next door with excellent prices.staff were friendly and room spotless.

"Good value for money"

4
11/07/2017

This hotel is situated about 1 mile from St Stephen's Cathedral. We stayed on the 2nd floor at the front of the hotel (facing the street). The street noise was significant and necessitated keeping our windows closed. Notwithstanding this, we enjoyed our stay. The room was spacious and modern with good facilities including comfortable beds and tea/coffee-making facilities. The hotel served a good healthy and cosmopolitan breakfast with plenty of variety. There are a good number of restaurants in the vicinity to suit most tastes. We would go there again but would ask for a room at the rear of the hotel.

"Very Comfortable"

5
11/07/2017

Modern, clean and with air conditioning. We had a room for 3 adults. There was plenty of space and it had a fridge plus tea/coffee making facilities. The bathroom was a good size and contained a bath with very efficient shower. There was plenty of choice at breakfast. The staff were very helpful and friendly. The hotel is situated about 30 minutes walking from the centre. However we used Uber taxis a lot and they were excellent. Cost €4 or €5 euros for 3 adults to or from the centre. Very easy to book.

"A nice hotel but far away from city center"

3
10/07/2017

The hotel is very nice and clean. Breakfast is rich enough and there is a good variety. The hotel is far from city center and it is about 50 minutes by foot. So, if location and night life are important for you, you may consider a more close to the center hotel.

"Good, Modern Hotel"

4
04/07/2017

We stayed two nights here. The hotel is a little removed from the tourist attractions making a taxi or the tube useful. It is well equipped with adequate rooms. Breakfast is good, once you accept that this will always mean several varieties of sausage. The restaurant did not appear to offer an evening meal. Fortunately, there are restaurants nearby, although not a huge choice. The staff are helpful with good English and there are several shops in the immediate vicinity.

"Good location pleasant staff"

3
02/07/2017

3rd country on our tour, 3rd hotel. Good location for 20 minute walk into the city centre. There are supermarkets and restaurants within easy walking distance. There is a Lidl next door to the hotel. We ate at an Indian restaurant on the corner a few yards from hotel also ate at an italian just up the road on the same side as the hotel both were very nice. Rooms are nice, not really spacious but adequate for our stay. Bathroom is very small but very nice, had shower but no bath.We even had tea and coffee making facilities which we were so thankful for. Staff here were the most pleasant we have met on this tour so far. Breakfast included was ok, filtered coffee was good.

"Good situation but average"

3
24/06/2017

Travelled as part of a large group to stay four nights here. Large room and welcome air conditioning as very hot when there. Food only average with one night totally unacceptable . This was luckily remedied by our travel reps but I would think due to size of our party the chef was utterly overwhelmed and not used to his requirements. There are ample bars and restaurants close by. The facilities were kept clean and staff in bar at front of hotel we frequented were lovely. It's on a busy street and noise is to be expected. Our room faced the street. Beds were comfy. Bathroom was fine. Local transport close too.

"Had the misfortune of staying here"

2
21/06/2017

Had the bad luck of being put up here by the Amano Grand Central when they sold out of their hotel and rudely bumped me out. They told me the Best Western was an upgrade from their hotel. Not. They said it was more expensive. The hotel wasnt that nice inside. There was a big stain on the carpet. At the Amano I had a king bed. Here I had two twins mashed together. Garbage "products" in the shower. Basically one squirt on liquid for everything. Eventually I found some lotion. I asked for an iron in the morning. It took forever to get one sent up. I had to call no less than five times. The only good thing I could say was the internet was fast. I'd avoid this hotel. And I'd 100% avoid the Amano chain of hotels.

"Very good standard"

5
18/06/2017

I liked The hotel very much. Nice rooms, ambiance, comfort. Very close to center area and you have cafes nearby. If you are a smoker there are terraces for you :) I would recommend it for business or pleasure . Thanks!

"WELL LOCATED AND GOOD VALUE"

4
13/06/2017

Rooms average but clean and modern. Tv and all the usual but no coffee/tea facility. the breakfast was excellent and offered sufficient variety. Staff good and efficient. the hotel is well placed to join the nearby transport links which take you into town and there are more than enough shops and Restruants within walking distance. overall a good value for money alternate to the mega bucks city centre prices

"Great Hotel"

5
21/05/2017

The hotel is very nice! Same street of Mitte Station... just take a bus and 5 minutes you get there! Or you can also walk few blocks if you take the subway. Comfortable; quite and a good breakfast. There are a lot of supermarkets close to the hotel.

"Nothing to complain about"

5
03/05/2017

A nice and large room, very well isolated with ZERO NOISE (this is really appreciated), breakfast pretty good and fast-working wifi. Zero problems. It is true that its far from the center, but being my 11th time in Vienna I know pretty well how to move around. St Marx Station is 7 stops from the airport and connect you with line 1; Tram 71 or bus 74 move you around. As I travel for work, under a stupid regulation which has not updated the allowed prices for hotels since 2002, each work visit to Vienna I have to move farther away from the center. The Amedia was a nice finding and I may try to book again next year.

"Clean and comfortable stay"

4
02/05/2017

The hotel is located just off tram and metro lines, making it very convenient to get around. Staff was helpful with giving information, or explaining how to get to things. Room was clean and comfortable. Only suggestion would be to have a bathroom door that closes completely, rather than a sliding one- Breakfast was great- definitely opt for it-

"Good sized accommodation in a modern block hotel"

4
01/05/2017

The smaller rooms a larger than average, modern, well serviced - like many worldwide. Good walk-in showers and tea facilities. Tip - Ask for a quiet room at rear of hotel. Location is not central but, local buses, trams and underground easily available. The staff are friendly and helpful. The buffet breakfast is adequate. The bar and restaurant are functional and you would want to eat out in the evening. If you do your research prior to your visit there are some good local restaurants and the city centre is not that far away. We were a goup of 38 and and we selected this hotel on £value and because finding hotel accommodation in Vienna can be difficult at times. We had the benefit of a private bus for our daytime excursions.

"Disappointing!"

3
26/04/2017

The hotel is situated in a very lonely area. There are only a few restaurants around. The breakfast in the hotel was just average and service was nothing exceptional. Quite disappointing. Could be better.

"Fantastico lovely hotel"

5
20/04/2017

Lovely clean hotel fairly easy to find once we got our bearings from metro. Very friendly staff on reception we emailed about a few things before we arrived so helpful when we got there too helped us with all of our queries and directions thank you so much made our stay very welcome. Metro to connections allover vienna close by and easy to use even from the airport, city centre close by too stephensplatz most central we found . The room was Amazing the bed was comfortable the facilities very stylish lovely. The food was amazing breakfast had so much variety yummy loved it Made our stay very enjoyable this was our third visit here we went 4/03/17 lovely weather a slight chill at night but sunny days a little shower of rain once over the weekend but we still got to see all the sights even popped on a coach to bratislava an hour away from airport my boyfriend & I will recommend this hotel to our family and friends we would come back again in the near future we both have a soft spot for vienna thanks again you guys keep up the good work :-)

"Very good"

5
15/04/2017

We visited Vienna in 2016 December just before Chritmas period. We chose this hotel because they offered a fair price for a double room, breakfast included. Although it is not in the city center, the metro station is very close and it is easy to reach every part of the city. Clean room, good service and tasty breakfast! We were very pleased!!!

"Amazing!!! :) "

5
14/04/2017

Loved this hotel, so clean and tidy, lovely staff. It was my boyfriend's birthday on the day we arrived and I had arranged for loads of decorations to go up in the room, the staff were so helpful and assured me the decorations would be in place. When we arrived the room looked great!! Good location too, only a ten minute walk from a tube station and lots of restaurants close by if needed. The room service staff were more than accommodating and with a great sense of humour too! If in Vienna again, we would definitely stay here, 100%. Don't hesitate, just book!!!!!

"Good choice for a family trip"

4
07/04/2017

We stayed there for 3 nights. The location is not the best but ok. You reach the city center with a 25 minutes walk. The bus stop is right in front of hotel and there are 2 subway stations nearby and believe me; public transportation in Vienna is very great and convenient. It is very clean even in my wife's strict scale, and staff are good and helpful. We didn't try breakfast because we've heard breakfast and cafe are kind of a tradition in Vienna and it's true. I recommend to eat your breakfast in old Vienna's cafes. The bar is not special but ok for a relaxation at the end of day. And at last I should tell a strange thing: In the morning of our last stay, somebody knocked the door at 7:30, hangover from last night and almost sleepwalking I opened the door and I met a tall blonde attractive lady. She said a couple of sentences in German with a very nice tune, I don't speak German so I looked at her in a long silence and the only thing came out from my mouth was this: "Isn't it too soon for check out?" She said some more German sentences and left! I'm still wondering who she was and what she said.

"Real vacation"

5
27/03/2017

The room was very quiet, we could hear bird singing outside. Large double bed so our 2 years old daughter could sleep between us with no problem. Great buffet breakfest. Good position, you have 1,5 km from P+R parking where you can leave your car for a good price.

"Well run operation with everything a business person needs"

5
23/03/2017

This hotel was a pleasant surprise, everything just worked and the services and amenities were great. The breakfast is a professional-level breakfast with a lot of choices to select from. Thank-you to Sara and the ladies at the front desk, who all contributed to making my time at the hotel a 5 star stay.

"It's definitely not a 4 stars standard "

3
18/03/2017

We had a two nights stay in this hotel. The first night we found out that the bathroom was very smelly, then I made a call to the reception, it was around 22:00, but I was waiting on the phone for almost 20 mins, at the end I have to took a walk to the reception because nobody was in the reception. I found out this because I met the reception guy in the elevator. The room and the bed is ok, but the bathroom is not so clean, I would expect more if it stands it's a 4 star hotel. The breakfast is poor, since there are not so many choices. However the location is nice, it's located on the Main Street, and near to supermarket, restaurants, and the public bus station etc, the staffs on the reception are also nice.

"Excellent Connectivity"

5
17/03/2017

Nice Hotel, Clean, very well connected to Metro, took us 35min to the airport via St. Marx station. Bus stop within 50 mts , 10 min bus ride to the center of the city. Worth taking Vienna City pass, if you are travelling with a kid. The bus drops you right at the stadtpark. Hotel is 10 min away from the city center. Surrounded by supermarkets.

"Liked it ??"

5
12/11/2016

Close to city centre, staff is friendly and great hotel for that price. Nice,comfy and clean hotel.The room was spacious and clean and simply furnished. Free and great Wifi connection.Good value for the money, for sleeping when doing Vienna by day. 

"Ver good experince in Vienna"

5
07/11/2016

Nice hotel with very helpful staff, very clean room with comfortable bed. The supplementary bed was a real bad, not a couch. Very to reach the U3 subway, 5 minutes walk to the station and 4 station to the center of the city

"Perfect stay in Vienna! "

5
25/10/2016

I very rarely rate a Hotel as 5 stars but the Best Western Plus Amedia Wien deserves it. The location was great, not too close to the busy city centre but within easy reach of all the main sights. We usually took the 74A bus either to St. Marx station to get to/from the airport or in the opposite direction to Landstrasse station which has all the transport links you need. There is also a Lidl supermarket right next door to the hotel. Staff were friendly and helpful and the hotel was kept very clean. This is always impressive to me. We had breakfast included which was very good, enough variety to cater for everybody, whether you like fruit and pastries or more of an 'English' breakfast. And finally the rooms. We were absolutely in love with our room which was for 4 people. One kingsize bed and a sofa bed that was comfortable to sleep on. The decor was lovely and modern. The bathroom was nice and big. When we first arrived, we honestly didn't even want to leave the room to go to dinner! Would definitely recommend this hotel for a stay in beautiful Vienna.

"FOR BASIC NEEDS"

3
22/10/2016

I spent 3 nights at this hotel during my business trip to Vienna. It is a modern, clean place with a friendly supportive staff. The rooms are small but there is everything you may need in a short trip, a tea-pot including. The breakfast is nice and served early, starting from 6.30. The only problem I found was a tiled floor in the corridors. It means that it is very nosy and you fully depend on the neighbours' behaviour. Another important tip, some people write that it is quite far from the metro station, it may seem so if you go from Pratrstertn, but there is another station of the same Red Line - Vorgartenstasse, which is very close to the hotel. I can recommend this place for a short stay.

"Comfortable hotel"

5
16/10/2016

We stayed two nights at Hotel. Clean hotel with modern design and good facilities make your stay more cozy . Hotel staff were friendly and warm and give good tips to us. Although the hotel isn't located in the old town, you can reach there easily by bus . The breakfast was various and delicious .The only problem seemed arrangement adjacent room from the balcony of the first floor rooms had access to next rooms. In general, I suggest the Amedia hotel to my friends.

"Strictly for budget travellers "

3
15/10/2016

Had stayed twice in this hotel in September since my favourite and convenient Hilton was full so were many others. Located on Landstrasse Hauptstrasse this hotel is strictly for those who are on budget.The staff at reception was friendly and check in was smooth. Rooms were spacious with minimal and pleasant decor. They offer free wifi and sauna. Not sure whose fault it was but my breakfast inclusion was not updated but the staff happily added when I had shown my confirmation from booking.com. The buffet breakfast was just OK. The room has a fridge but no mini bar. There is a cafe at the basement which I didn't use. Laundry is not collected or delivered at room. What turned me completely off was the fact that my room wasnt cleaned a single day. This place is around 3 kms away from city centre. The prices are lower than hotels closer to city center making it a good choice for budget travellers. Please carry your own toileteries as you won't get anything beyond a get that is filled in the dispenser placed next to wash basin n shower.

"Very unfortunate experience!"

1
09/10/2016

The mother of a very good friend was stolen at the breakfast room inside the Hotel yesterday morning October 8, 2016. It was their first breakfast in Vienna, she put her backpack in her chair and went to pick up the coffee and bread from the buffet , when she came back it disappeared! No one noticed, the other two ladies in the same table and none of the four persons at the neighboring table...it was stolen, money, credit card, passport, mobile telefon plus normal glasses and sun glasses. What did the hotel do? NOTHING!!! We have a foto of the police bulletin, if necessary!

"5 days Vienna visit"

3
07/10/2016

This hotel is quite comfortable, quite, well located (near public transportation, reataurants and groceries). Breakfast is okay except that the staff is always late in filling-up the buffet. They should be more pro-active and not to wait for complaints. The room was nice and big, good beds except that the room cleaning did not vacuum the floor during our 5 days stay and also once did not arrange the coach pillows. Therefore, a better supervision will help improve the quality of cleaning as well as the maintenance. In general I can recommend this hotel for your next trip to Vienna.

"Elegant clean hotel"

5
05/10/2016

Ultra modern decor. Very clean rooms. Close to bus stop. Close to restaurants and hop on hop off stops. Jasmine at the front desk was super helpful. She gave us written walking directions to st. Stephens cathedral & the main shopping strip. Also, what u-bahn to take to Madame Tussaud's. Strongly recommend this hotel

"Very Good Hospitality !"

4
29/09/2016

Very good place to stay , within reach to almost all destinations. Very near to Bus stations and trams. Good breakfast. Room was having separate beds , Kids really enjoyed that. Reception was simply excellent with their service and they helped us with all the information that we need.

"Comfortable and convenient"

4
20/09/2016

The room was clean and well isolated. My room was double with two small but comfortable beds. The shower works well with plenty of hot water, and lots of space. Breakfast is OK but could be improved. Good service overall.

"Amazing Location close to all attractions"

4
11/09/2016

This is more like a hostel property. The rooms were small and very basic but extremely clean. It was very close to 2 metro stations and starting point of the sightseeing bus tours. There were many restaurants closeby and was walking distance from the Vienna State Opera and shopping street. The only sad part was that the hotel would close its main gate around 11 (not sure about the time) and you can use your keys to open it.But one night we got stuck outside the hotel along with 6-7 other guests since the gate had jammed and refused to open. None of the staff are on duty in the night which is very strange. Fortunately after trying for about half an hour the gate did open. The breakfast spread was very good and worth the money. I would totally stay here again.

"Fantastic stay"

4
03/09/2016

Great hotel for the price and location, only a short walk away from everything in Vienna. Hotel was clean and very quiet and the staff were friendly. Travelled with friends for a few days. Would recommend for a short city break

"nice hotel"

4
20/08/2016

very nice hotel. easy access tothe bus station and metro .clean room .high speed internet. very good beakfast.polite and helping stuff.we really enjoyed staying in this hotel.thanks for everything Best western amedia.. .

"Bad Managemnet"

2
16/08/2016

We booked our hotel from November 2015, with booking.com. Once we arrived to the hotel they told us that we didn't pay. So we had to call our bank in our country and to bring them the proof that we paid. After we bring them the proof, they said Ok you are right you paid. Once we arrived to our country after 5 days, they start calling us assuming that we didn't way, and they didn't find our payment. Bad management between booking.com and hotels. I will not any more with booking.com.

"Nice hotel"

4
12/08/2016

We got the SBahn line 7 from airport to St Marx and then it is a short walk to the hotel. Much cheaper than the airport train. Reception staff very friendly and helpful and as our room was ready we were able to check in early. Room nice with aircon, wifi and we looked out to the courtyard - very quiet. We didn't have breakfast but coffee and tea in room and Lidl literally next door sell very cheap fresh pastries. You can walk to the underground Karl Nagel Platz quite close. But even better the 74 bus goes right past the hotel and stops at Ubahn stations Lansdstrasse and Stubentor where you can change. I would definitely stay here again. The only downside was the bar - we went there a few evenings - cheap enough - nice enough staff - but absolutely full of smoke. The whole tome we were there there was a guy chain smoking in the corner - I mean every night and the staff smoked in the bar too. I don't understand how in a civilised society it is deemed acceptable to smoke in a place where people are drinking/eating. I would stay here again though, just wouldn't use the bar.

"Good hotel"

4
10/08/2016

A clean hotel with good services, but the parking price it's a little expensive. The breakfast was very tasty and the internet connection was very good. I definitely recommend this hotel to my friends and I'll stay again next time, as guest.

"Very good value indeed!"

4
09/08/2016

This hotel offers exceptional value for money in a reasonably central location, it's only 20/25 minute walk into the centre of Vienna. Our room was clean, spacious and had everything we needed for our stay. We had a room on the street side of the hotel but didn't hear any traffic (3rd floor). Air conditioning worked and wasn't particularly noisy. Shower was powerful but did soak the floor as the screen wasn't great but that's a tiny issue. We didn't opt for breakfast (15 Euros per person) as there is a Supermarket next door that sells fresh pastries/croissants and there are tea/coffee facilities in each room, the hotel staff were more than happy to provide us with extra tea and coffee sachets when we asked (I drink a lot of tea!). The staff were all very friendly and spoke excellent English. Would definitely recommend for a short break.

"Nice hotel, poor aircon"

3
31/07/2016

Nice hotel, conveniently situated about 10 minutes walk to the U-bahn. From there it's only 4 stops to Stephanplatz. The rooms were tidy and clean. As other reviewers have said, the air con is extremely poor. In our first room the thermostat would not go lower than 26 degrees. This essentially kept the room like a mini sauna and would have been very uncomfortable to sleep in. We complained about this to reception and they allowed us to change room. The other room was slightly better, but I think this was more due to the room being on the opposite side of the hotel and away from constant sun. I'd ask to swap room if you too find the air con keeps the room uncomfortably warm.

"Nice hotel to stay but not directly in the city centre"

4
31/07/2016

It takes about 10 minutes by bus to get to the city centre of Vienna. The stuff was nice and the check in and check out was easy and really quick. There is a bus station right in front of the door which takes you directly to "Wien mitte". The breakfast was nice for starting the day.

"Average"

3
28/07/2016

The rooms here are nice and spacious. They were clean and the beds were very comfortable. The location is okay, about 35-40 minute walk to the opera house and about 10-15 minutes walk to the train station, which is very convenient and can quickly take you anywhere within the city. The front desk weren't super friendly, but overall nothing was bad.

"Nice hotel"

4
26/07/2016

Very well situated, close enough of city centre (20 min walking) the hotel is very clean and confortable. We stayed there for one night. Staff were helpful but the parking were quite expensive, so we choose to use free parking on street.

"Pleaseant accomodation, quite and clean rooms. Definitely, I would recommend it to my friends."

5
26/07/2016

This is my second time to stay in the hotel and would be happy to stay again. Because the hotel is in great central location. Around the hotel are several restaurants and a couple of super markets, so you have everyting you want around the hotel if you arrive late and don't want to go to the city center immediately. The room is clean and the staff is very helpful.

"Great Stay, recommend !!!!"

5
23/07/2016

Everything was good there, the room was clean and tidy. The beakfast was very tasty, variety of food, nice Cheff, good WIFI. Stuff was good as well . The only thing that I need to mention that doesnt suit Best Western Chain is that I was not provided with toiletires... Otherwise Highly recommended !!!!! ????

"Average hotel"

3
20/07/2016

The hotel is placed in good distance of Vienna Inner city. You can either take a walk of 3 km, or tram/metro/train. The hotel itself is average; the rooms is a good size, and presents very nice, but some places in the room could use some cleaning. The breakfest is a bit boring.

"Best western plus Amedia Wien"

4
03/07/2016

Pleaseant accomodation, quite and clean rooms, I can recommend. Rooms are equipped with the fridge, TV, wifi, hair dryer, air-conditioning. Underground station is 5 mins of walk, close is also tram station.

"Great Stay for a Great Price in Great Location"

5
27/06/2016

Was pleasantly surprised at what I paid and what I received. Hotel was very clean, room was very spacious and in great central location, easy to access center of town as well as easy to find and not get lost when exploring on your own. Has suites with sofa bed so great for families. Also nice when conducting business meetings as well as great for when traveling with friends.

"Modern rooms in a good location"

4
27/06/2016

Stayed here on business. Very friendly, helpful staff who could help arrange taxis and tickets for any concerts or performances you wanted to see, although one receptionist had either learnt English in the USA or dealt with a lot of American guests because when I asked about prices she would tell me how many bucks it cost! The rooms are modern, clean and comfortable with nice bathrooms and they were quiet. The rooms also had a fridge in them which is always very useful. Breakfast was rather chaotic due to the number of coach parties staying in the hotel, the staff struggled to cope with the number of people and kept running out of glasses and mugs for tea and fruit juice. The hotel is located close to the city centre. There's an underground line close by and 4 stops will get you into the heart of the city to St Stephen's Cathedral. The Wien Mitte shopping centre is very close and the station for the City Airport Train is also located next to the shopping centre so it's very useful to get to the airport. There is also a bus that will take you from outside the hotel and terminates at the City Park in the centre of Vienna. Around the hotel are several restaurants and a couple of supermarkets, so you have everything you need around the hotel if you arrive late and don't want to go into the city centre immediately. I would be happy to stay in this hotel again.

"Pleasantly Surprised."

5
20/06/2016

I had no idea our hotel was a Best Western until the taxi took us to the door. It was part of a package deal from Air Berlin. I was not looking forward to it. However.... this one was really quite nice. We stayed three nights. It was clean, quite modern and practical. The receptionist was warm, welcoming and full of advice. It is fully accessible to those using wheelchairs. The breakfasts were really quite good, a big choice to choose from, for the fussiest of eaters. There is a smoking room on the ground floor to save venturing out into the rain. Our room was 527, no one above us and it was at the quiet side of the hotel. I really cannot complain. The hotel also has a sauna, free for all by guests. We never tried it as we did not have time. The wifi connection is top notch (and free), even a few meters outside, can you still obtain connection. Overall, a happy experience. Thank you.

"Wake up at 9:00 AM..."

2
15/06/2016

I really hate to leave bad reviews but this smartass guys just need it! Last week we have been here until Sunday then we spend some days out of Vienna, then we back for a last night... Both times on the chack-out day they wake up us at 9AM... we dont ask to be wake up... The chack-out its at 12AM... I understand the subliminar Idea Belind this actitude... BUT THE CHACK-OUT ITS AT 12AM...

"Location"

4
15/06/2016

The location is allowing the guests to be close to everything but outside the tumult meaning there is no tumult. I can recommend this hotel to those coming to Vienna because it is very practical to move to all parts of the city. The hotel is convenient, walking distance to an underground station and buses making it easy to get around.

"Met all our needs"

4
12/06/2016

Nice hotel modern clean and very helpful staff on reception. They were only too happy to give directions and booked tickets for a concert for us. Bus stop outside allows you to connect to all the transport system in Vienna . The only criticism would be the scrambled eggs at breakfast, they should be of a consistency that you do not slice! All together an excellent hotel for money paid.

"central location great rooms and helpful staff"

4
10/06/2016

I stayed there for a business conference and found the location ideal for travelling around the city with the bus stop outside. Next door a supermarket which is so cheap. The staff are very helpful. The rooms are very clean - great shower and bed linen changed daily. Also there is a fridge - tv and you need good air con which we had

"Tour stop in Vienna"

3
30/05/2016

We had a 3 night stay at the Best Western Plus Armedia Hotel. Our room was disappointing with no TV reception or a working refrigerator. Air conditioning was poor and barely working. Our second room was better with a fridge to keep drinks cold but still no TV - was out throughout the whole hotel and was unavailable for all 3 days of our stay. Bed was excellent, and room and bathroom was roomy enough. Breakfasts were only OK with limited hot dishes and poor selection of fresh fruit. Location was all right with access to main train station on public transport approx 10 minutes on no. 18 tram. No gymnasium but sauna was excellent. We were given free breakfasts as compensation for the TV being unavailable which was appreciated.

"Best Hotel in Vienna"

5
26/05/2016

Best hotel, best staff, best rooms, best breakfast, in front of building is the bus station, closer than city center, rooms are very clean and very large for 3 beds..... we felt very good in this hotel.... Congratulations!!!

"Very Good Hotel"

4
23/05/2016

Very good hotel with good beds, rooms, breakfast, friendly staff, clean, close to a large number of shops and restaurants and only a 15 minute walk from CAT station that arrives from airport. Of course if walking is not your thing you can always take the 74A bus for a 3 minutw ride that stops outside the hotel. Very quiet area. Overall great.

"Comfortable, the waiters lack"

4
22/05/2016

Typical Best Western, so 4 stars and not too much to complain. Some nuts: the clerks are not so speedy as they are pretended to be, there wasnt any glass in the room, the breakfast was a bit "looking old". I certainly will come back, the prices are low.

"Good hotel at a reasonable price"

5
18/05/2016

I stayed here 6 nights with the family. The staff are very helpful. Good location - Bus and tram station is very nearly. The room and bathroom and nice and clean, comfy bed.The breakfast is extra but was had a good selection of food, fruits and drinks.

"Acceptable hotel"

3
03/05/2016

We arrived at this hotel for a brief stay .The Business rooms are adequate for a brief stay. Windows are able to be opened, but traffic noise is high. The reception staff are very helpful, and some rated as exceptional

"Very good experience"

5
30/04/2016

Spent a long weekend with the family in Vienna and we picked thhis hotel due to previous reviews and the location. Overall, I am happy with the experience. My only complaint is a very squeeky floor in the room. Did not bother us, but it must be annoying to people in the room below.

"Great value, good location and helpful staff"

4
27/04/2016

Good hotel at a reasonable price. The staff are very helpful. The rooms are clean tidy. The hotel is not luxurious but good value for money. The breakfast is extra but was had a good selection of food and drinks. Good location with some excellent restaurants just down the road. The reception ordered the taxi which arrived on time and the alarm call was good

"Best western plus opinion"

4
20/04/2016

Nice location, only 15 minutes walk from the Belvedere and quite convenient to reach from the airport. The staff was very friendly, the rooms very clean. Overall was a pleasant stay, but cannot comment on the wellness area because I did not try it.

"Helpful staff & clean"

4
15/04/2016

I stayed here 2 nights whilst on a trip for work. Very pleasant stay- helpful and lovely staff, very well spoken English. Hotel is very clean, Nice bathroom and comfy bed. I was unfortunate to miss breakfast but it looked good. I had problems with my door and this was fixed very promptly. I am Looking to stay again on a holiday with friends.

"Great Stay"

4
13/04/2016

Location was great, just a short walk from the nearest metro station and easily reached from the airport. Staff were very friendly and helpful and dealt with all our needs brilliantly. Room was spacious and clean with comfortable beds. Highly recommended

"Great stay!"

5
25/03/2016

This hotel is very well located, in a suburban area. It is a few mins walk to the U-Bahn (Kardinal-Nagl-Platz station) with regular service to city centre. It is also a few mins walk to Wien St.Marx station, where the direct train to the airport stops. The rooms were clean and spacious, with a large en-suite. Free WiFi is throughout the hotel and there is a coffee shop in the entrance foyer. Staff were very friendly and helpful!

"Best bargain in Vienna!"

4
18/02/2016

Stayed for 3 nights. Booked on hotels.com at a rate of £27.39 per night; cannot believe the value for money this place offers! PROS: - the price! - newly refurbished, the room was very modern; - friendly staff, fluent in English; - fridge in room to keep your own stuff cold; - power shower, one of the best I've ever had; - in between an Aldi & a Lidl, with a Billa opposite...spoilt for choice when stocking up on supplies; - free use of basic spa/sauna; - all fittings and fixtures in the room are brand new; - free use of digital safe in room; - affordable late-check out available (€15 til 3pm, €20 til 5pm) CONS: - a 30-40 min walk to the main centre of Vienna, but worth it for the price of the room; - very warm rooms. The 'air conditioning' isn't actually air conditioning. Like lots of continental hotels, for some reason, they advertise AC, but give you a fan with a thermostat. Windows open fully but it's noisy from the street; - expensive breakfast: food for two would have been more expensive than the cost of the room, but lots of shops & bakeries around to get breakfast from. - we weren't informed of City Tax at check-in, but at 87c/night, it didn't break the bank. Would recommend this hotel to anyone who visits Vienna and would definitely stay again!

"excellent rooms for 3 to 4 nights"

4
07/02/2016

Overall the room was perfect , there were few main issues: 1. bed sheets felt a bit cheap or like sand paper 2. rooms were not cleaned for our whole stay (sadly they forgot and once we slept in till 1pm 3. not enough English channels Things that we liked 1. Room overall was excellent for the stay 2. internet made a big difference as it was good , normally you have hotels who save money on it but this hotel ensured all users were satisfied 3. bathrooms were perfect for the size 4. bed was good to sleep on but the sheets were a bit average I would definitely come back to vienna and enjoy the nicw weather and hotel.

"Goodyear hotel"

4
26/01/2016

?ts kocat?n is very Good hotel is also Good The only problem is park Price for night is 17 Euro personel are helpfull I Advise hotel everyone Who go Wien Thank for hospitibility Safe clean and nice place

"Short 10-minute walk to the metro Kardinal Nagl Platz"

4
20/01/2016

Reasonably priced modern hotel in the more modern part Vienna. Has groceries and restaurants nearby. Room is quite big for European standards. Best part for me is the large and secured underground parking. And there's a lift directly from the parking to your floor.

"Very comfortable stay in a good location"

4
11/01/2016

We stayed for 6 nights in December and chose the Amedia Wien as the price for a 4* hotel was excellent and for its central location. Most importantly the bed was extremely comfortable and the room a good size. From the outside the hotel is very plain but inside it is nicely decorated in a modern style with white, red and black rooms. Our room was on the top floor, on the same level as the sauna and wet room which was a great way to relax after a busy days sightseeing. The hotel is on a fairly busy road but even though we were at the from there was no road noise. It is about a 20 minute walk into the city centre but much easier to catch the bus which stops almost outside the hotel. There is a small selection of restaurants and bars nearby although it easy enough to go into the centre. There was a nice Italian restaurant a short walk away on the same side of the road as you go into town if you want to eat locally. Breakfast in the hotel was expensive. We found it easiest to get pastries from the supermarket next door and eat them in our room although there are a few cafes and bakeries within walking distance. The only downside was that the bar was very small and smokey. A shame because it would have been nice to have nightcap in a pleasant, smoke free, atmosphere. Overall though we had an excellent stay the Amedia Wien.

"Great quad room "

4
04/01/2016

Good accommodation with 2 large double beds at hostel price ! 10min walk to the nearest U-bahn to central Vienna as well as St. Marx train station from airport. Breakfast was 11 euros and we chose the nearby Anker bakery instead. We stored our luggage at the hotel upon checkout while we took a side trip to outside Vienna.

"Nice location. Modern hotel!"

4
03/01/2016

We have made the reservation using Booking. The room reserved was pretty nice, the site pictures are correct. The hotel is located just next to St. Marx train station so from airport you can get the train there. Regarding the tram station to go to city center you can pick tram at also St. Marx station or Oberzellergasse, both at Rennweg street, the hotel paralel street. Also if you need to buy something from a supermarket you can find a Lidl next door from the hotel and a both an Hofer and a Spar 5minutes away. The only bad things I need to point out were the television hotel software..., difficult to use and annoyingly slow... and the poor english channel options (only news channel). It would be great to be able to have the option to hear their german channels (american) series in original version. At checkout day the staff was nice to give us the opportunity of late check-out but before we left the room the cleaning crew cleaned our room and throw everything we had in the minibar to the trash..., food and drinks we had reserved to take to the airport... We needed to buy stuff at the airport to replace the ones thrown away. General experience is very good, just this last day thing that we didn't appreciate...

"Very good!"

4
29/12/2015

The hotel is very clean and easy to find. The staff didn't know much English, so we faced a bit of difficulty in communicating. The bad side of the hotel is that it is not close to a metro station as you have to walk around 7 mins to reach the closest stations. Overall, I was very satisfied with the room service and the facilities. Definitely, I'll use it again when I'm in Vienna.

"4* Hotel with some minus points"

3
29/12/2015

The hotel is good situated buses,trains,restaurants and shops nearby therefore it's a little bit load at night... The only friendly staff were the housekeepers who didn't have much German or English but always said hello... The girls at the reception and the chef & cleaner in the breakfast restaurant never showed any sign of interest or smile... The breakfast is good I would just recommend to offer fruit juices instead of the fruit syrup maschine and not to collect the dishes on a dirty trolley while the guests are in the restaurant. The room is nice but the bathroom was first cleaned correct after two complaints and talking to the General Manager. Vienna is a lovely city especially Belvedere and the Christkindlemarkt at the Rathaus but next time we will try a different hotel.

"You Say Wien , I Say Vienna !"

3
26/12/2015

We do have a lot to thank our British friends who Anglicized the world ! That's partly to blame for me not visiting 30 years ago !! Another story. I want to give this BW a Good but not VG !! We were mistakenly given a double, 2 connected rooms with 2 queens, TV's etc. Huge but wasted I'm afraid. The rooms were clean & comfortable though ! The negatives were expensive parking, unlike most BW's, no included breakfast and despite repeated request our in room safe was U/S for our 2 night stay ! It was an easy 15-20 minute walk to the centre of Town which was a plus and the area was a bit sleazy but have stayed in a lot worse !!

"Excellent hotel downtown with occasional promo-prices"

5
21/12/2015

Chose this hotel only because of a promo-price which was really stunning for a 4* place. Which is more - the check-in was arranged 3 hrs earlier than usual - very much appreciated. Rooms were spacious, bathroom - clean. Breakfast was not included in promo-offer so got nothing to say. The hotel is some 15 min walk to downtown, 5 min to metro. Reception speak any language you want.

"Daniel P"

4
21/12/2015

Stayed here 2 nights. The price of a room was good. They want to overcahrge you to park the car, but close by you find parking houses. Public transport is 5 minutes walk from the place. Good value for money.

"2 nights"

3
16/12/2015

Family stay for 2 nights at the hotel was ok but not more. Room for 4 people, the space was a bit tight. The bath room was big. Reception staff service was average but not friendly enough. The area nearby was not that busy so not noisy, the sleep quality was good.

"Basic hotel but good location and overall no complaints"

3
14/12/2015

I recently stayed at this hotel with my wife and two children (8 & 11) for a four night stay. We arrived at the hotel at about 12.30pm and we were delighted when we were told that our room was ready, check in time is usually 3pm. We had booked a 'quadruple' room. When we got to our room we discovered that there was a double bed but no other beds. We pointed this out at reception and were told that there would be two fold up beds placed in the room. The room was a good size but when you added the two extra beds it became a bit tight. On arriving at our room we noticed there was a bit of a stale odour, nothing serious but noticeable. We decided to go into the city and when we returned at 5.30pm we discovered that the beds had still not been placed in the room. We again contacted reception and the beds were placed in the room with an apology. All in all this hotel suited our needs. It is well located and there are some restaurants nearby. The area seemed safe and we had no problems walking back to the hotel at night. The stale odour persisted in the room (118) but we opened the window and it cleared, I did not mention it to the staff. The hotel has very good wifi which we could use in our room, thankfully, as there were only four English speaking stations on the TV out of approx 40 (three news channels and the God channel). The bar attached to the hotel is small and is a smoking bar and if, like us, you don't smoke you are not going to go into it, very, very smokey. We did not eat at the hotel. Overall, good hotel for the money, basic but reasonably comfortable. Good location. I found the staff friendly and helpful. If returning to Vienna I would consider this hotel again, great to visit the Christmas markets as we were.

"Good value"

4
03/12/2015

Hotel is good to reach by train from airport. If you arrive by car they have a parking under the hotel, so no need to search outside for parking spot. Although the parking is expensive (17€) I believe it is good spend. Great breakfast with a lot of variation. Although the rooms are rather simple it is a good hotel and I like it. The only disadvantage I find is they don't have a restaurant in the hotel so you need to find a restaurant outside. There are plenty restaurants close to the hotel. So no big issue only in the evening I used the hotel it was heavy raining and didn't wanted to get out of the hotel to look for food so at the end I didn't had a dinner.

"Wonderful hotel"

5
23/11/2015

We spent in this hotel two nights. We have nothing to complain about. Our room was clean and really good-looking, all the furniture seemed to be new. The room was equipped with TV, safe, kettle. Tea and coffee are free of charge but surprisingly only something was refilled after cleaning. Bathroom was clean, there is no need to say anything else. The only problem was the sliding door which was not possible to close without possibility to see anything from outside. We can recommend to visit a bar next to the entrance. A cosy place with a wide product range. If I come back to Vienna and could choose the same hotel for as good price as the last time, I will definitely not look for anything else. Thank all the stuff for being nice and friendly to us.

"Not so pleased"

3
20/11/2015

First they gave me a dirty room then it took them a while to find me a clean room. When I entered the clean room, the sink is full of water. The room looked clean enough and I was tired so I didn't complain anymore. Wifi is free and decent. The hallways smell of smoke. I usually take tea in the morning but the tea bags were not refilled.

"Staff need training."

1
12/11/2015

Okay, I rarely give poor reviews. To give context I stayed in Vienna an extra couple of days at the end of a work trip- my finance officer booked the first night and I made a separate booking for two extra nights. Two weeks before my trip I emailed them to link the two bookings. The receptionist sent an email stating that my name wasn't in their booking register. Okay, I thought- send a copy of the two confirmation emails and reiterate my request. No response. I resent the email- still no response. I couldn't make a telephone call as I was in another country at the time. When we arrived at 2:30 pm, we were told that they couldn't check us in until 3. We had a lot of luggage and we were told we would literally have to sit waiting in the waiting area until 3 and the keys to the luggage room were thrust into my hands. We had to check out and check back in again after the first night but we could leave our luggage in the room. The weirdest thing happened at the end of the second night. At 11:45 pm (Yes, near midnight), there was knocking at the door. The door cracked open again- it was the receptionist that had checked us in for the second time that morning. She didn't have a record of anyone in the room and was checking if it was available. On the last morning when we checked out the two receptionists had quite a vocal disagreement. Oh, and we only got one cup for tea/coffee in the room which was never refilled. That said, the room was modern and clean as was the hotel and it was cheap after all. It had free wifi (not standard back home). It is out a bit from the city and we caught public transport easily.

"Accesible, clean, spacious large rooms"

4
05/11/2015

The location is excellent and there is a bus stop 50m down the street to access Vienna's very efficient public transport system. The area directly surrounding the hotel is a bit boring, but a few bus stops away you can find many restaurants and attractions. The room (and bathroom) are quite large for standard rooms. The floor was quite noisy to walk on for some reason. I did not try the breakfast, but it looked fantastic with a decent variety of food. Remember their check in time is 3PM - and they are strict about this. Try to get there at 4 or 5 if you can as at 3 there will be a queue of the folks who got there earlier but sat and waited. The hotel can keep your bag(s) at reception if you do need to get there earlier.

"Good Long Stay"

4
04/11/2015

We stayed here for 5 nights. The location is very much convenient as the access for all the public transportation and supermarkets and bakeries are in a walking distance and the Wien Mitte super mall is 2km away. Good place for the travelers who are willing to visit nearby cities as the Erdberg central bus station is less than 2km away. The room is moderately spacious and well cleaned with good bedding, furniture and bathroom. Room is equipped with a centralized HVAC system with good flow throughout the room. But as we got a top floor room, some of the room space was disturbed by the slanted roof. As a bad thing, there were an issue with in-room wifi and it took 2 days to re-establish the system. Also the room is lack of in-room tea coffee making facilities and amenities. Overall a good stay.

"City break"

4
29/10/2015

Excellent hotel and facilities for the price. I was expecting an average Travellodge/Formula 1 hotel considering the price but was pleasantly surprised by both the size and quality of the room. The location is a little far out of the city centre but it's only a bus ride away on Vienna's excellent public transport so not really that much of an issue.

"Cab service"

1
21/10/2015

They allowed black market taxi to take their customers. That is very bad to let customers felt being cheated. And the receptionist recommended the service.. I suggest they forbid any black market cab driver enter their venue. Room facilities are OK. Room service good.

"Close to the centre"

3
05/10/2015

The hotel is conveniently located on a big street leading to the centre of the City, within 15 minutes by bus, there are many shops and supermakets within a 3 minute walk from the hotel - SPAR, Billa, ALDI and LIDL

"Not clean enough"

2
01/10/2015

The rooms are pretty however could have been cleaner. First of all, someone was smoking in the room previously, the room stank badly. The curtains were dirty and had a bad smell, mostly from the smoking. The entire place had a smoking smell anyway, the lobby and corridors. ..bad ventilation? Found a piece of candy wrap left on the corner, next to the bedside table. The carpet was stained (chewing gums) in several spots. The bedsheets looked suspicious but can't say they were not clean. we paid a high rate due to a busy weekend in town, it was upsetting getting a 2-3 star service for a 5 star price. We will choose another hotel next time.

"Nice place to stay with a good value for your buck"

4
23/09/2015

The room is very big, even the entry level one, and that also applies to the bathroom. everything is neat and clean, the colour scheme of the bathroom is a very nice touch. It is also situated in a quiet neighborhood, right next to it you have a supermarket and across the street the is a bakery. So you have options if you want to eat something in your room. The only problem we had is that the pillows had a very weird smell, similar to wet feathers, or something along those line. The weird part was that the pillows were new, according to the hotel staff. But other then the pillow situation it was a really good place to stay and enjoy Wien.

"Good Hotel"

4
23/09/2015

Good hotel, good staff,good breakfast, but it's not close to city center.free WiFi in all areas with good speed. bus line 74a station in about 40 m from hotel and go to the city center. a supermarket is next to the hotel.

"Good value"

4
22/09/2015

Good value for your stay. Very clean rooms each day. Hotel staff are very helpful and resourceful. Most speak good English and if they don't will get coworker who does to aid. Staff are courteous and pleasant - had seen staff members outside after working hours in the city and they still greeted us like friends. When in Vienna highly recommend the Best Western Plus Amedia. Also, very close to local transit, and nearby restaurants. Area is not noisy or over crowded. Nearby convenience stores and small grocery stores aid with keeping meals at a decent budget. Restaurants are always overpriced.