Viana Hotel & Spa, BW Premier Collection,  Westbury

4.5/5  - based on 623 guest reviews.
3998 Brush Hollow Road, 11590-1739, Westbury, United States - See map
+1 516 338 7777 +1 516 333 5013



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1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Sauna
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Viana is a LEED certified green hotel that has made a commitment to sustainability with a number of eco- friendly initiatives. Viana Hotel & Spa, BW Premier Collection® is Long Island's only "green built? Feng Shui hotel, offers luxurious accommodations and amenities. Our vibrant lobby evokes the feeling of both positive energy and tranquility. Our Feng Shui design principles increase harmony and provide an enhanced sense of vitality and joy. Our specially designed rooms and suites provide each guest with an atmosphere of serenity. Guests enjoy an atmosphere of peace and calming that is complimented by the Zen like design of each guest room. Viana Hotel and Spa features a rejuvenating spa to soothe the body and spirit, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, hot tub, sauna and steam room and a renowned casual restaurant, Marco Polo, with Italian/Asian fusion cuisine. The entire menu is available through room service as well. With a mix of beautiful decor and scrumptious food, you will have an experience you won't forget. Take the opportunity to have some fun in our game room. It features a pool table, large television and newest top of the line gaming consoles, like XBox 360. Food and drinks are available and served directly into the game room. Viana Hotel & Spa, BW Premier Collection® combines the beauty and elegance of classic luxury hotels with comfort and enjoyment. Our guests enjoy plush bed linens and soft pillows while enjoying modern comforts such as an iPod® docking station, HD video system, in-room refrigerators and much more. We invite you to experience the difference at Viana Hotel & Spa, BW Premier Collection®, one of the area's best quality hotels. Relax and rejuvenate while staying in close proximity to the Manhattan and Long Island areas. We greatly anticipate your visit!

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Room 1

Guest reviews

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based on 623 guest reviews
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Viana Hotel & Spa, BW Premier Collection,Westbury
  • 5
    « Nic Hotel »

    The room was bigger than other hotel rooms I stayed in. The hotel staff were great, very friendly and accommodating. Room service was excellent, The hotel is well kept and very clean. I wasn't able to use the facilities so I cannot comment on them.

    « Excellent Hotel »

    From the rooms to the staff we had no complaints during our 5 night stay. Would highly recommend. Even the standard rooms are spacious, clean and well maintained. The breakfast was included in our stay. I am not sure I would spend the 15 dollars a person if it was not included but was certainly a nice bonus.

    « great sense of service »

    this hotel is a bit in the middle of nowhere (they have a shuttle to Hicksville station) if you don't have a car but has good rooms and very good staff. I had as well the opportunity to have a massage in the Spa and it really helped enjoying my stay

    « "Our daughters Wedding Weekend" »

    We had 49 rooms booked for our daughters wedding weekend and a Sunday brunch for our guests. The staff couldn't be any nicer; they all went the extra mile to ensure everything went smoothly and that we had everything we needed, we never had to ask twice for anything. It was a wonderful experience!!!!

    « not worth it. »

    This was a 2 day conference in Roslyn NY. The choices were slim, not much on the North Shore of Long Island. It seems like a boutique hotel, not part of a chain. Parking is very tight. Rooms are old, looks better on their website. They did have a breakfast buffet in the morning from 6;30am until 10:30am. This was the best part of this hotel. The wait staff was more than pleasant, they were great. I thought the food was pretty decent. Eggs, pancakes, a variety of toast, bagels, cereals, juices. They had several televisions tuned to the morning shows. They also provided a shuttle to our conference. I only rated the service good because the breakfast staff was great. The bathroom sink was very clogged. Upon checkout, I reminded the desk to have someone look at it.

    « Awesome Hotel and LOVE the spa ?? »

    I often stay the Vianna hotel for business and have to say their spa is wonderful! They stay open late on Tuesday's for someone like me who works late, their staff is so friendly, great face products and very clean :) Definitely recommend staying here and visiting the spa.

    « Great Place to Stay on Long Island »

    Stayed at the Viana Hotel as a wedding guest this past weekend and had an amazing experience. The staff is super friendly and professional, the rooms are clean and comfortable and the food is also good. I would highly recommend this hotel to anyone needing to stay in the area whether it is for business or pleasure!!

    « Very nice experience from beginning to end »

    My boyfriend and I stayed here after an event nearby and had a lovely experience from beginning to end. We arrived and I got there before him, he had the reservation so they were not able to check me in just yet, but the young man working the front desk offered me a drink at the bar while I waited. We got to our room, which was clean and as requested (King) it smelled a bit like chlorine but I suspect that is the ultra clean part :) Our stay included dinner at Marco's Restaurant and Couples Massage...due to our timing, we requested doing lunch if possible which they were very happy to accommodate. We arrived and were told to have anything we wanted. The service from the kitchen was a bit slow, but the wait staff were wonderful and again offered us a beer/wine for the inconvenience. Food was fresh, hot and as ordered! We ended up missing out on a couples massage, but they accommodated us for a couples facial which was wonderful! we arrived at the spa and were sent to locker rooms to change and get comfy, we sat in tranquilty room which was also nice. Our facialists were great and would highly recommend (I believe Danielle and Rosanna) Our experience was top notch and we will be returning. Thanks

    « I was in town for a wedding and stayed at the Viana. What a great choice. »

    Staff and service couldn't have been more friendly and helpful. Each person I encountered was eager to help with anything we needed. Spa was great as well as Jacuzzi and steam room. I would definitely go back!

    « Very nice »

    we were in the area to look at colleges, and found this online. I was a bit concerned because it was a Best Western, but was very pleasantly surprised by the hotel and the restaurant. This is by no means a typical Best Western. The rooms were very comfortable, the bathrooms were modern, and the staff was very nice.

  • 5
    « Wedding Block »

    This hotel is awesome!!! I had 15+ rooms for my wedding and check in all the way to check out was amazing! I can't praise this hotel enough. We had a farewell breakfast in the morning and it must of been the best hotel breakfast I have ever had. Kasey was amazing and so helpful to my whole family and all the workers went out of the way to help me and my new wife get situated and they also surprised us with rose pedals in our room. Please stay here you will NOT be disappointed.

    « Very nice, friendly hotel »

    We had two rooms for our family. Staff was very pleasant. Rooms were very clean, large, and comfortable. Beds excellent. Bathrooms very well done, large and roomy. Good showers. We would choose again.

    « Amazing!! »

    From start to finish our experience at the Viana Hotel and Spa was excellent. We had thirty rooms for my sons wedding and we could not have been happier. The rooms were extremely comfortable and clean. Service amazing! Erin and her staff were fantastic. Thank you again for making our stay so SPECIAL!!

    « Great modern hotel »

    Stayed 1 night for business trip. Clean, modern, comfortable. Great staff and service ! Ate dinner at the bar. Probably the best truffle mushroom ravioli I've ever had!!! 100 % recommend the restaurant . Slightly higher prices but well worth it!

    « Fantastic Spa »

    The Spa at Viana Hotel is a hidden gem. I have enjoyed massages, facials, body scrubs, hair cuts, and even eyebrow waxes here and all have been fantastic. You can count on world class service in a quiet and professional environment. I feel like I've been to a resort just minutes from my house! Highly recommended.

    « Small gem in hotel »

    I visited during spa week for the first time. It won't be the last. Service was excellent professional yet friendly. Love that the chatting isn't initiated by the therapist and they are genuinely involved in your comfort. The spa is tiny but tastefully decorated inspiring relaxation and peace. The only downside, which I actually didn't mind, is a single person changing room with bathroom facility located separately and no shower. It is located on lower level with the hair and nail salon. They are able to give almost private service to small groups such as wedding party, girls get together, and such

    « GREAT manicures and pedicures »

    I have been making the trip from Suffolk to Westbury on a regular basis to get manicures and pedicures at Viana Spa and, hands down, Francine does the best job. Not only is she sweet & fun, she is a perfectionist and every time I have gotten one of these services with her, it's been a real treat. I recommend her 100%.

    « Awesome hotel! »

    While my husband and I were only there for one night to attend a funeral, we did dine at the restaurant. The hotel room was immaculate, the restaurant food was good, the staff were very friendly, and when I called to book the room, the desk did the best to give us the best rate.

    « Spa trip »

    This is our second year coming for spa week. A friend and I booked a few spa treatments and enjoyed the hotel. It's located close by on long island but you feel a world away on vacation. The spa is excellent and you leave feeling very pampered. We enjoy the sauna, steam Room and gym facilities before our spa appointments and finish off the night with dinner and drinks at Marco Polo.

    « Hidden Gem »

    Used this hotel for out of town guests and bridal party for wedding weekend. We had almost 50 rooms with zero complaints! We could not be happier with the staff and service! From blocking rooms to booking a brunch for 80 people, everything was perfect. The service at the hotel from Erin, Kasey, Joe and Inez was professional, warm and friendly. The Sunday brunch was amazing, great service and great food!! The salon service is such a plus!! As MOG it was so easy. I didn't have to leave the hotel. Hair with Jill was prompt and she did a great job! Erika did my makeup for rehearsal and wedding. She took her time and it lasted perfectly for a full 12 hrs! I was sceptical using a small private boutique hotel but WOW was I impressed! It could not have gone smoother. Thank you to all the staff that made us feel so special this weekend!!

  • 5
    « Wedding Guests »

    I recently used the Viana to provide overnight accomodations for out of town guests for my daughter's wedding. I also held a private breakfast for my guests at the Viana the morning after the wedding. My wife and I could not be more pleased, not only with how beautiful the hotel is, but with the oustanding service that we recieived from staff. The staff went above and beyond what could normally be expected on a number of occasions. They made us and our guests feel very well taken care of. The rooms were immacualte and completely up to date, and the breakfast was sensational. All of my guests (approximately 60) complimented our choice of hotel. All in all the Viana added to what was a wonderful weekend for me, my family and friends. I can't thank them enough!!

    « LOVED the SPA; housekeeping and overall service excellent; rooms very spacious and very reasonably priced?was there for »

    We were in town for a wedding and used the spa services for make up and hair. HIGHLY reccommend JILL FOR HAIR She was calm, sweet, and our hair styles lasted from 2pm ON! She was so flexible, and even cut my son's hair and cleaned up another groomsman at the last minute. A GEM! HIGHLY RECOMMEND ERIKA JENSON for MAKE UP! She was great with color, and our make up looked practically the same at 2:30 AM as it did after she did it at 2PM 12 hours prior!!! She took her time, did not rush, and made the time we spent sitting SO much fun. Overall, our experience in the SPA really added to our overall weekend: we had fun, relaxed, and looked special for a special day.

    « A bit above average »

    The area is nice, but hotel is average. Not luxurious as the word "spa" indicates. Rooms are large for NYC but finished a bit worn. The rest of the place ok nothing horrible but nothing spectacular either. Plus side free parking.

    « Small, Cozy, Luxurious »

    I spent 3 days in the Vianna and it was amazing. It is a small luxurious hotel in every aspect. The room was beautiful, had a hot tub as well. Loved the game room (x box, board games and the like). I loved it and would do it again. It is a bit pricey though.

    « Hidden Gem »

    I was so impressed by this beautiful hotel. For the price, I never expected to find such a clean, updated, beautiful hotel. The room was fantastic, they had answers to every business persons needs from a great desk area to charging station on the night table. This is a 5 star property on a 3 star budget. Thank you to Ana who was as nice as could be upon checkout! I can't wait to stay here again, hope they keep it affordable.

    « The perfect stay for our Wedding Guests! »

    I booked the Viana Hotel & Spa for my wedding guests and I cannot say enough positive things about my experience! From the first time I walked in, Kasey & Erin were on top of everything I needed to make my wedding day relaxing, easy and fun! Aside from helping book 48 rooms for my husbands family which were all out of town and coordinating shuttles to take our guests to and from the wedding, they also helped my mother-in-law plan a wonderful afterparty at the hotel bar since we had a day wedding that ended at 6pm and we wanted to keep the party going. From first meetings to check-out, every aspect of our stay was exceptional. Joe was also extremely helpful with bringing our 100s of pieces of luggage to our rooms as well as driving my shuttle to take me to the wedding! SPA - Erika was wonderful and all of the ladies in my bridal party and my mom's looked so beautiful. My makeup lasted well into the night and looked flawless. Her positive attitude (even at 5am) and attention to detail really made the busy and hectic morning so great. My new hubby and I cannot wait to come back and visit the hotel again! Thank you for everything!

    « Rooms were nice. Fitness room was old & obsolete »

    Room are well appointed & spacious. There were a few minor disappointments though. The room had one of those miniature table top ironing boards which are pretty much useless. (Seems that they "cheaped" out on this & the iron.) The fitness room equipment was ancient. The stairmasters & treadmills are old & noisy. Most users that came into the fitness room, tried them & then tried another machine, and then another. Not exactly "spa & fitness" quality.

    « Birthday celebration »

    My girlfriend and I had a fabulous day at Viana Hotel Spa. It was our Spa weekend getaway! We celebrated my Birthday and everything was perfect including the spa, restaurant and especially the manager Casey. We all had a great time and it was so nice to be pampered and had best services from Viana hotel. I hundred percent recommend they have the best hotel and service and they have to try enjoy their Spa. 100% we are going back with more people and husbands.

    « Spa Weekend Overnight Stay with great friends!! »

    My friends and I stayed overnight from 10/2-10/3 for a spa weekend! It was perfect!! Kasey Wurth at the front desk was so nice and even sent us a bottle of champagne! Michelle and Claudia and the Marco Polo Restaurant were so professional yet pleasant and accommodating! The food was delicious too! Cocktails were yummy! The Dirty Banana is now my new favorite drink. The spa services were wonderful too! I recommend Danielle for facials and Christine for massages. The hotel is beautiful and clean! We loved it!!

    « Excellence at the Viana »

    Last weekend was our daughters wedding and had our guest stay at the Viana Hotel & Spa. They were professional, warm and efficient for the 52 rooms we had. They were an excellent value and a wonderful experience. Hats off the the Viana Hotel & SPa. Their staff really make it a step above!

  • 5
    « Fabulous girls Spa-Jama weekend »

    My friends and I scheduled an overnight stay for a dear friend who was getting married the following weekend. It was booked on short notice (only a week in advance) the bride had sprained her ankle and we couldn't follow thru with or original plans. From the moment I booked this hotel I k ew it was going to be amazing. I called the day before to confirm and found out or rooms would not be together and not only that but there wasn't what needed available in adjoining rooms. I was disappointed but understood, WELL I went to check in (early I might add and they were so accommodating) to decorate the room for he bride I come to find out they UPGRADED us to a beautiful suite with a room attached through a private entrance! They were so gracious everyone from the host who checked us in to the bell hop! We had a fantastic time laughing and enjoying ourselves without having to wonder if we were bothering any other guests because of the privacy. The movie and breakfast were awesome as well. Thank you Vianna for enabling us to have such a great time!

    « Wedding Hotel »

    The Viana was a great place for my hotel guest. They helped us coordinate a year in advance to ensure everything was set up and all hotel guest were accommodate. Everything went smoothly and we had a great time at the bar after our wedding. We would highly recommend the hotel and team for any wedding needs.

    « Very nice property at a reasonable price »

    The Viana has many positives going for it. First, they have a very nice lobby and check -in area; the rooms are pleasant and comfortable and they DO smell good; the staff is very accommodating and eager to please; the price, particularly for Long Island, provides an outstanding value. The spa was nice - - I had a decent massage, and it was competitively priced, with a discount for hotel guests. The downsides are minimal; they bill themselves as eco-friendly so use plastic "green" cups in the rooms. I would have preferred some actual glasses and some real mugs for the water and coffee. When there is a wedding party or any kind of party in the lobby, the size of that lobby and subsequent spillover makes it difficult to talk to anyone at the main desk. The pool is a super tiny lap pool; saw a family with 3 children in it, and they pretty much took up the entire pool. The bar, while decent, is also small, and can be very crowded and noisy at times. As long as you understand that there are several things they probably can't address (pool, bar and lobby size), this was quite a nice stay.

    « Best Hotel in the Westbury area »

    The location of the Hotel & Spa was convenient to area that we were visiting. Check in was easy and the clerk was very pleasant and helpful and provided us with some different places to eat as an alternative to the hotels restaurant. The pool is a small lap style pool indoors and easy to use. The service was excellent, the rooms spacious and the bathroom was clean. The bed was a true king size bed and very comfortable. Our stay was relaxing and pleasant.

    « Superior accommodations »

    We stayed here only one night after a wedding and we were pleasantly surprised to find it to be such a nice hotel with quality amenities. Room was large with tasteful décor. Nice bath products, towels and robes. Staff was very friendly and accommodating.

    « So accommodating! »

    This hotel really knows how to make you feel welcome and at home. They brought my bags to my room and asked if I needed anything- don't see that often anymore! Room was large and clean. Lots of ports to charge phones etc. fridge, safe, microwave, big flat screen tv and nice roomy shower. Only thing was it was hard to get the room to a cold temperature that I like- felt warm.

    « What a little gem!! »

    My husband I stayed here for our annivesary using a gift card I won at a PTA event. What a surprise!! The room was large and clean, with a small kitchenette. Coffee maker and fridge also. The king sized bed was extremely comfortable. The evening of, we had a few drinks and some apps at the restaurant Marco Polo. The bartender was friendly an extremely attentive. Breakfast was a little bit of a mix up. THere was an event going on with booming music which made it unpleasant. But, Bessy (?) in the dining room invited us back the next morning and we had a lovely breakfast. The hubs and I had a couples massage. From the moment we checked in with Veronica everything was perfect. We relaxed in the lovely zen room beforehand. Then Christina came for me and Oliver for my hubby. We had an hour of pure bliss. Today I spoke with the GM just to tell him what a lovely overnight we had. I will be recommending this place to out-of-towners and locals alike!! Also next time I go to a concert next door I know where I will be going for dinner!!

    « Great hotel, friendly service. »

    The Viana Hotel is a very nice tastefully decorated and friendly hotel. We were greeted at reception and checked in. Since we were only there for overnight we did not get to see the spa but we had dinner in the Marco Polo Restaurant. The meal was delicious and again the service was friendly and efficient. Would stay here again for sure.

    « Amazing spa »

    I was here for the first time last weekend as my sisters and I celebrated my bachelorette -spa style. From the moment we walked in, we were treated like queens. I had a facial and a Swedish massage. After each service they offer you a bottle of water and allow you to use the other amenities there. This was such a great idea for my bachelorette and they definitely made a repeat customer out of me. I would highly recommend it to all!!!

    « Great place to impress a loved one... »

    My girlfriend and I stayed at the Viana for only one night August 12th. It was one night of splendor in regards to this wonderful hotel. I surprised my loved one with a spa treatment and although we were a little late, they were very accommodating (note; driving from anywhere to NYC/Long Island, give yourself an extra hour on top of what the GPS tell you!). Joe the bellman was fantastic when we pulled up and couldn't help enough. The front desk was very warm and helpful. The spa is I'll say simple but effective. My gf said the spa employee talked the entire time, but she enjoyed the overall experience. The Marco Polo restaurant is conveniently located right upstairs from the lobby and has a nice layout, with an adult game room located near by. The room was very well acquainted for a hotel. Two things; the air conditioning didn't get the room that cool, and of course being in NY, the view from the room was...well, don't bother. The bed was large and comfortable. The hotel was also very accommodating in regards to a late check out we requested. Overall, I would stay here again and recommend it to a friend.

  • 5
    « Makeup By Erika »

    Erika Jansen did my makeup for a very close friend's wedding. She is really fun to work with, easy to talk to, and does an incredible job in a reasonable amount of time. The quality of her work is worth the price. She is trustworthy and will make you look and feel like fabulous. I highly recommend her for any makeup you may need done.

    « Boss' pick - loud »

    My boss made the arrangements for our business stay. I stayed 3 night. She stayed 2 and the big boss stayed 1. First off, yes it is convenient to eat at the restaurant downstairs, but don't! We went two different nights and service was super slow and food way over priced even by MY standards for what we got. Back to the hotel, check in and check out were easy. Lobby was nice and someone always seemed to always be cleaning it. All staff seemed pleasant and helpful. Found no need to use the valet as there was plenty of parking. Rooms were very spacious including the bathroom and shower (not tub shower). The bathroom was my favorite part of the whole room. I had a king bed room on the 3rd floor. The air conditioner was in a cabinet in the room and it was very noisy. I was up all night adjusting and readjusting it so I could try to get back to sleep after it woke me. The air conditioning vent was in need of cleaning with a large amount of dust having had collected on it over some time. The door between adjoining rooms are too thin. I don't know them but it seemed that the people on the other side of the locked adjoining door in the room next to me had other people in their room all night and they were very loud. They sounded like they were in the bed with me as the door was right next to the side night stand where my head was. Elevator service seemed a bit slow considering it is not a very big hotel (3-4 floors?). Checked out the spa, but I felt I could get a better and more reasonably priced massage at home (Phila suburb). Looked at the postage sized pool when down stairs checking out the spa prices. The pool was just a bit bigger than the hot tub. No one was in either at the time.

    « Birthday Celebration at Viana Hoteal & Spa »

    We celebrated my sister's 60th birthday w/"SpaJama" party @ Viana! GREATEST TIME EVER! Great staff, smiles all around, very attentive! The food was fabulous and the Apple Pie and Ice Cream shots at the Bar - SERIOUS TRUTH! The Spa experience was amazing! Near Westbury Music Fair and next door to a movie theater. We also saw a lovely bride getting ready for her big day! VIANA - Felt like we were family! WE WILL DEFINITELY BE BACK!

    « What a find!!! »

    I had the opportunity to stay two nights at the Viana Spa & Hotel for a weekend convention and found it to be superb. The entire staff was attentive and cheerful and anticipated our every need. The room was more than adequate, even though we didn't spend too much time in it other to sleep. The buffet breakfast was terrific...and the food service at the banquet was better than most. I would definitely return.

    « Great Hotel For Wedding Block »

    I had my wedding block at the Viana Hotel. Overall, the hotel was very accommodating and my guests were happy. In preparation for my wedding, the Viana staff were very easy to reach and always responded to my emails in a timely manner. The rooms were clean and several of my guests used the amenities such as the spa. I also held a brunch at the Viana the morning after my wedding. The food was great and my guests were happy. I would definitely recommend the Viana for your wedding block.

    « 5 ***** »

    Nice hotel . Clean at all level . Quick check in ....Camielle at front desk was outstanding and very helpful. Joe Bellman always ready to take care with smiling face . Room clean , in room safe , small refrigerator even microwave, very good towels and linen . Excellent job by house keeping . Breakfast good and good service. Even fruits and lemonade free at lobby .

    « Good in almost all »

    Very good hotel, free internet work fine, very good restaurant and full bar. Breakfast is great. They are short in staff for check in and out, always take a while if you want a receipt. The air conditioner is too loud and too slow to get cool.

    « Very noisy Aircon unit. »

    I rarely write reviews but the Hotel experience was so horrible that I went out of the way to create an account on Yelp and provide a review. Their AirCon system is extremely noisy and it automatically turns on and off all night long - surprisingly awful !! When I reached out to the hotel management, they started to blame me as a sensitive sleeper. When I later on checked with the other colleagues who stayed there, they had the same disappointing experience.

    « Very Nice! »

    This was a very nice hotel. Only stayed one night but I was impressed. My boyfriend and I were attending a wedding and the bride and groom had a block of rooms blocked off for people who wanted to stay over. We decided to do that. Staff was very friendly... They were able to give us a room earlier than expected which was nice. Breakfast was ok. It's buffet but you can order omelets to be made. (It was the only meal we had there)... They have a spa which seemed nice. I had someone curl my hair for the wedding, someone was getting their nails done, you can go for a massage, etc. Our room was nice and clean.... There is a small Keurig machine and they had "pods" for tea and coffee. Overall, we enjoyed our one night stay.... Like I said, it was nicer than expected.... I definitely recommend....

    « Better than expected! »

    The staff and the Viana was extremely helpful to my group from Catholic Charities. Their kindness and attention to detail was superb. The rooms were clean and well appointed. The breakfast was plentiful and location is near activities, restaurants and events. This hotel will definitely be recommended to others.

  • 4
    « Best hotel in the area »

    This is a very nice property and as far as I could find it's the best in the area. Staff was friendly, breakfast was good (the only meal I ate at the hotel), and the fitness room was equipped for a hotel gym. My room was enormous. I wonder if maybe I got a wheelchair-accessible room because they ran out of standards? It was actually so big that there really needed to be more furniture in there to make it look right. Certainly not complaining about the extra space though! The one complain I have about whole place is that its style, decor, and finishings are trending a bit on the dated side. My parents would probably love it, (and this hotel is probably more tailored for people their age), but as a younger-age business traveler I prefer a slightly more contemporary look. It's still nice though, 4 out of 5 points definitely deserved.

    « The staff made the stay a great memory »

    I was there for a weekend wedding along with several other wedding groups. In spite of how hectically busy they were at the desk, they, and especially the valet Joe, never failed to provide the utmost friendly and courteous service. Joe went above and beyond the call of duty and, with the other personnel, from the desk manager to the gal who took care of my room, they upgraded the quality of the venue, and the memories I took with me, into an exceedingly wonderful place to stay.

    « nice »

    Nice hotel, with huge rooms compared to staying in dt NYC. My only issue is that a place of this caliber still has toilet paper that you would find in a gas station restroom in the bad part of town, maybe worse.

    « A Great Hotel »

    For a business stop you couldn't ask for more. Terrific staff, nice full service accommodations. Great bar, pleasant hostess, and quick service. The check-in is painless, efficient , and informative. My first choice when I travel to Long Island.

    « Very good hotel. View a bit rubbish »

    We are using this hotel to recover from flight out from UK before travelling over to PA. Check in was great, minimal fuss and very friendly and helpful. Car parking no problem. The room is high 4 or 5 star by uk standards. 3rd floor quiet room. Decent level of furnishing and decor and clean. Very comfortable bed and a good variety of comfortable pillows - important to me and so slept well. Air con works well. Fridge, microwave, decent coffee/ tea maker. Little extras like shampoo, conditioner, shower gel and body lotion all complimentary. Nice to see they are keen to promote environment too. 2 small down sides; the power of the over bath shower is disappointing. Good flow from tap but gets lost on way up to shower head.. . The view from the room is also a bit naff - some sort of factory/plant at the back. Didn't do breakfast as quite an expensive extra Overall as an overnight stop - really good and would use again.

    « Best Wedding Hotel! »

    We loved our experience at the Viana hotel for our wedding weekend this past April. The front desk people were so nice and helpful in getting us checked in and friendly and courteous when our out of town guests came to check in. Erin was a great pleasure to work with to book room blocks for our wedding guests. And our new friend, Louis, was the most helpful throughout the weekend, not just to us the bride and groom, but to everyone in the hotel, period. He was so nice, and supportive, and truly cared about our happiness. I honestly can't say enough good things about him. Everyone who stayed there with us loved him as well. And still talk about him to this day. As for the rooms, all our guests complimented how gorgeous and well equipped they were and enjoyed the natural amenities of the spa downstairs.

    « Bridal Party Guest: It was amazing »

    I was a bridesmaid in my friends wedding and we all came to New York from out of town. The Viana was perfection from the moment we walked in. They gave us a warm welcome at the door and I didnt have to lift a finger for a thing my entire stay. The rooms and bathrooms were really nice and the bridal suite was perfect!!! The bride also really loved it and the entire bridal party enjoyed the hotel.

    « Wedding »

    We were guests at the Vianna Hotel and Spa in Westbury NY on July 8th and 9th. As the mother of the groom I wanted to look special. The hotel recommended Erika Jansen for my makeup. She made me feel very comfortable as soon as I sat in her chair. She was easy going and fun to talk too. She was professional and caring to my needs. A testimonial to her was I received so many compliments that night on my make up. I felt like a celeb on the red carpet in a very natural not too overly made up way. Thank you Erika and a special thank you to Christina who did a fabulous job on my hair. I highly recommend this team to anyone staying at the Vianna hotel and spa. Loretta Forked River NJ .

    « Wedding day suite!!! »

    I booked the kitchenette suite to get ready in for my wedding day and it was absolutely amazing! All of the hotel staff or so accommodating and hospitable, especially Louis who was THE MOST helpful person of all!!! There were so many things I had to bring up to my suite for my special day and he was there to help me with anything I needed! Highly recommend!!!

    « Good for a one night stay »

    The hotel itself is welcoming enough once you set foot inside. The room and the bathroom are nice, clean, and accommodating. However, I would not stay for more than one night because the area of location seems dull, the breakfast the hotel offers is pricey, and the "pool" is comparable to a bucket of water. They really have to renovate the pool, or to stop mentioning it in their advertisement. The presence of the staff was not really felt. Hopefully it was because I spent only one night.

  • 5
    « Wedding Day »

    The staff was really helpful with the coordination of my wedding. They extended the bar hours for all my guests who showed up for a little after party and they gave all of my guests who where staying a late check out. The staff was professional and polite and gave us no problems with our requests. I would highly recommend this location.

    « Fantastic service »

    We stayed here for a wedding. It was our first time staying at a hotel with our baby. The staff at the Viana was outstanding. Each staff member made sure we felt like the only people in the hotel. Louis was the best- by the end of the weekend he felt like an old friend. I would highly recommend the Viana (and ask for Louis)!


Getting to the hotel ...

All directions
·From: Manhattan/Queens. Take the Long Island Expressway (I-495) East to Exit 40W. Continue onto S. Service Road. Use the second from the right lane to turn right onto Jericho Turnpike. Use the left 2 lanes to turn slightly left onto Brush Hollow Road. The Viana Hotel & Spa, BW Premier Collection® will be on your left. ·From: Eastern Long Island. Take the Long Island Expressway (I-495) West to Exit 40W. Take Exit 40W to merge onto NY-25 W/Jericho Turnpike toward Mineola. Use the left 2 lanes to turn slightly left onto Brush Hollow Road. The Viana Hotel & Spa, BW Premier Collection® will be on your left. ·From: New Jersey. Take the I-95 N. Follow signs for George Washington Bridge/Fort Lee. U...

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