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Best Western Hotel Burlington Inn, Westampton

3.5/5  - basé sur 314 notations.
2020 Route 541, 08060-4411, Westampton, United States - See map
Best Western Burlington Inn - The Best Western Burlington Inn features pleasant hospitality and a variety of accommodations. The Best Western Burlington Inn is ideally located in the center of Westampton. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Guests are thrilled with our pet-friendly hotel that’s situated close to every must-see attraction in the region. Kick your morning off right with a free full breakfast. Daily delicacies include steaming hot waffles, sweet pastries and fruits, yogurt with cereals, and 100% Arabica coffee and cold juices. This Best Western Burlington Inn might be close to some fantastic restaurants, but leave the most important meal of the day to us. We’re near major highways and just 20 minutes to the McGuire Air Force Base. Guests in town for a little sightseeing are welcome to bring Rover, and can quickly zip around the city. Whether you’re in town to check out the amusement park or to take care of a little business, our Westampton hotel is a truly convenient location. Six Flags® Jackson and the Historic Mount Holly District are a couple of popular attractions. Adrenaline junkies can get their fix on the thrill rides, while history buffs delight at the rich cultural life in Mount Holly. Of course, our Westampton hotel is also near shopping malls, so it’s easy to pick up some necessities’and splurge. Guests enjoy free high-speed Internet, fantastic service, and the best in quality. Every staff member is committed to making your stay enjoyable and stress-free. Our Westampton hotel puts guests first. Having some touches of home while on vacation is important, and so is being pampered. Take advantage of well-appointed, spacious rooms that welcome the entire family. Our Westampton hotel combines an unbeatable location with a competitive price and top notch amenities. Friendly staff creates a welcoming, warm environment, whether you’re in town on business or for pleasure. Book your upcoming getaway at Best Western Burlington Inn for a relaxing stay! Enjoy your stay.

Best Western

Hotel Burlington Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 313 guest reviews
NOTE ISSUED
Excellent
112
Very Good
106
Average
32
Poor
29
Terrible
34
REFER TO NOTICE
Business Business
61
Couples Couples
76
Family Family
118
Friends getaway Friends getaway
20
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Awesome Experience"

5
24/10/2018

The hotel was nice... Breakfast was good, my husband looked for grits, but that was the only bad thing lol... Our room and bathroom was clean. For me, it was an overall awesome experience... Will definitely be staying there when I come back!!!

"Great hotel"

5
02/10/2018

I stayed for a couple of days at this hotel on a business trip. Everything was great. It's even within walking distance of an Applebee's restaurant, and it is also within range of local Pizza delivery chains such as Domino's and Papa John's.

"Nice room and good price"

4
27/09/2018

Stopped there after a long drive. Price was excellent. Bed comfortable. Beds were nice and comfortable. Only hoops was mildue on the shower wall. Breakfast was typical but free. I would go there again without hesitation.

"hidden gem"

5
25/09/2018

from start to finish....clean, friendly, helpful. unexpected stopover. car trouble. had to stay the night. exactly what we needed. would stay here again ....in a minute! so comfortable and clean. we were very pleasantly surprised!

"Awesome Staff"

5
19/09/2018

The staff at this hotel always make you feel like your family coming for a visit. Plus the coffee at this hotel is awesome!!!!! Plus you cant beat the location right off the turnpike. I will be back again and again!

"LOVE IT"

5
08/09/2018

I picked BEST WESTERN because of the great reviews. The rooms are CLEAN which was the deciding factor for my wife and I to stay along with the price. We were not disappointed. Great service and the breakfast was wonderful as well.

"So disappointed"

3
04/09/2018

I was not happy at all with how my group of children were treated. I was told that my 7 year old would have to eat her birthday cake outside in the parking lot as cake was not allowed in the building!!!!

Lori M, General Manager at Best Western Burlington Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately we do not permit parties of any kind at our hotel and this was addressed upon check in, when multiple guest of yours showed up to our pool area you were also addressed about this issue which caused a disturbance to all other guest who could not use the pool. Our staff did inform you that the cake could be served in our breakfast area which you declined. Sincerely, Lori Maldonado

"Good for quick stay"

4
03/09/2018

The Burlington Inn is a convenient place to stay for a night when driving the I-95 corridor from the southeast to New England. Being close to a variety of good restaurants within 15 minutes is a plus.

"Excellent staff"

5
28/08/2018

My experience was GREAT the man that chrcked me in was amazing. I will return for sure. I was Having issues with a tire while traveling to NH. And the man gave me excellent direction to the nearest tire place. I can never thank him enough. I have forgotten his name but it was August 26 2018 9 pm.

"Restful Stay"

5
27/08/2018

Best Western is one of the better hotels you can stay in anywhere in the US and I have been a lot of places because of my job. You can't beat the price and they have the cleanest and best-kept hotels.

"Great Place"

5
27/08/2018

Nice, quiet, and friendly staff. Breakfast was great. We checked in unannounced and clerk took care of us right away. Made us feel really welcome from the get go. Would definitely visit this location again.

"Great hotel"

5
27/08/2018

First time at a best western and I would stay again. Staff was friendly. Rooms were clean. I felt comfortable having my infant and 8 yr old here. The pool was a plus!! The small amenities like tea and eater cooler was also very nice.

"1st time always coming back!"

5
06/08/2018

1st visit to Best Western and by far the most memorable! Everyone seemed to be in the best of spirits and willing to help. I asked a staff member for locations of nearby restaurants and she came back with a list. Can't get better the that.

"Great place"

4
25/06/2018

We stayed here for 10 days to kick of our East Coast trip. The rooms were comfortable and clean and the staff was amazing! They were all very friendly. The food was decent as far as free breakfast goes although I wish they had more bacon! We would definitely stay here again! The pool was indoors and the kids enjoyed it.

"Traveling"

5
16/06/2018

Last yeàr we stayed here and felt safe as this is all indoors. We were passing through again and wheeled in. Our room was very lovely. Two queen beds, flat screen TV, the works. On Friday morning I went to shower and there was no hot water. I called down front to let the desk clerk know and she informed me the hot water heater had gone out and they were replacing it. She also said, the clerk at check in was to inform the night guests the water would be off, well we were one guest they didn't tell. I suppose it all worked out, as early morning on Friday I was very sick with a migraine and couldn't travel anyway. The front desk staff are all super nice people. And yes, I would stay here again.

"Visiting with daughter/grandson for his high school graduation"

4
07/06/2018

We found the location with only a slight missed turn. Room was comfortable. Staff were helpful. Pool was fabulous. Place was busy, but quiet. Convenient to eateries/shopping. Breakfast offerings were great. Dedicated attendant kept the food fresh/hot and the area tidy.

"This BW location not truly ADA compliant"

3
31/05/2018

While a great location, and well maintained site, it falls well short of acceptable service and accommodations for anyone who is mobility limited . . Breakfast dining area is not wheel chair accessible; bathrooms do not have walkin/rollin showers (only tubs). If you are really are in need of these type of amenities, look elsewhere

"burlington new jersey"

1
28/05/2018

great we will be staying at best western for now on.primaraly in south portland maine. the merry manoir.we really like the heated pool and the rooms are very nice.the resturant is very nice as well.we will be staying in the south portland best western merry manior sometime in june 2018 and know it will be a wonderful experience'

"Clean and comfortable."

4
17/05/2018

Very nice hotel. We got there very late. Amtrak was very late. Check in was very quick. Hotel was clean and quiet. Very convenient. The breakfast was great, they had fresh fruit, melons and citrus. Only negative was the cable - no HGTV, TLC, Food network or local channels.

"NJ Hotel"

4
24/04/2018

We try to stay at Best Western whenever possible. This hotel has great amenities, the rooms are very nice, with clean comfortable beds. The breakfast was great and the service at this hotel was very good. Restaurants are close by; some within walking distance.

"Comforable and Clean"

5
08/03/2018

We had a comfortable and pleasant experience at this Best Western. Not luxurious, and some things look a bit jaded and our iron didn´t work, but the personnel was very pleasant and fast to comply with any request. We had a fast check-in and check-out, and breakfast was very good. A nice place to stay and not pay a huge bill.

"Impressive"

4
29/01/2018

This hotel is very clean. Staff is friendly and if you are traveling with a dog you will be surprised how nice the dog rooms are compared to other highway hotels. Nice breakfast set up by the gas fire.

"STOP ON WAY HOME"

4
01/01/2018

Staff very friendly helpful ,had indoor pool but did not use as got in late, Good breakfast in large breakfast room Room had fridge microwave and coffee maker Easy to find Applebees restaurant next door HEAT/AC WAS a little NOISY .

"nice place to stay"

4
27/12/2017

we went to an eagles game and stayed here.The rooms were nice, clean and comfortable, The staff was nice and friendly. The breakfast was nice hot foods looked and tasted good, nice selection of foods bagels, danish breads and fresh fruits We will be back soon Thank you for a nice time+

"Convenient"

4
23/12/2017

Good motel located off Exit 5 NJT. Clean, safe and friendly staff. Breakfast included. Good restaurants close by. Quiet, safe location. Good stop for seniors traveling north. Have stayed there before and will stay again next time coming through.

"Comfortable and efficient"

4
05/12/2017

This hotel is of a good quality, the staff are genuinely friendly and professional and you get what you pay for. We have stayed in many hotels in this price range and to date, Best Western have provided the best satisfaction, in terms of both comfort and value for money, of all of them.

"Lisa M is a rerrible manager"

1
23/11/2017

Lisa was rude, did not address the broken refrigerator. Would definitely look elsewhere for the price point of this hotel. Water pressure poor. No ice machine on second floor, need to walk to first floor to get ice. Rude manager who said, show me the receipt when I said food spoiled, I provided it, then, copied it. Subsequently asaid, just wait here while I get mantenance to look at it when I was leaving. Really? Make me wait for 20 minutes when I am leaving? Advised her that she will likely lose more money by this rating then refunding the $25 I asked for because of the spoiled food, so here it is, as promised.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us as we use your feedback to implement improvements to ensure we offer a better experience for guests in the future. I'm sorry you feel that way Mr. Yang I tried to assist you that morning and you were in a rush to leave yes you did give me a receipt and most of the items on your receipt was non refrigerated foods except for $14.05 which we did refund you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you have any questions please contact me directly (609)261-3800. Sincerely, Lori Maldonado General Manager

"A cozy stay"

4
17/11/2017

Not a bad weekend getaway. This hotel was good. The staff was friendly. The room was clean and cozy. The breakfast was delicious. The lobby was a little cramped, but if you can beat the rush of all the guest you can find a seat.

"Great place!!!!!"

5
15/11/2017

the sheets were amazing and so comfortable I felt very relaxed and will definitely be returning.Breakfast do need a little improvement but overly good. Receptionist was very nice, and friendly and knowledgeable..

"VERY NICE HOTEL"

5
31/10/2017

We stayed for 3 nights. The Front Desk people were very friendly but professional. The room was clean and comfortable. The breakfast area was clean and the breakfast foods offered were very good. The location was excellent. It was close to the Turnpike and to 295. Two restaurants, Applebees and Cracker Barrell were in walking distance.

"Family Outing"

4
30/10/2017

My family and I have stayed at this Best Western several times when visiting Sesame Place and other places in the area. The beds are comfortable and the location is great. There's lots of good options for breakfast, both hot and cold food items, all which are fresh and tasty. The staff is very accommodating and you are greeted with a smile! The indoor pool is a plus for our young daughter.

"Great place to stay."

4
23/10/2017

Our fastpitch softball team stayed here for our weekend tournament. I was pleased with everything and everyone at the hotel. I have stayed in a lot of hotels in this area of NJ and this one was excellent!

"Great Hotel!"

5
21/10/2017

I had the pleasure of staying here after spending a day at the Philadelphia Zoo with my family. The staff is helpful and courteous and the rooms are neat and clean. They have a heated indoor pool for relaxation and two restaurants on the hotel grounds (Applebee's and Cracker Barrel). They also have 24 hour coffee, tea, and hot chocolate service as well as a fully stocked free breakfast in the morning. You get all this for a VERY good price. If you're in the Philly, PA area, this is a great place to spend the night with your family.

"Great place for the money"

5
13/10/2017

Good place to stay super fast internet and nice staff. Great breakfast cool pool and worth the money for sure. Would recommend if your passing thru the area. Would stay here if we get back in the area.

"noisy"

3
12/10/2017

The refridgerator buzzed and clicked, the A/C unit in the hall near my room hummed all night, and the people next door were noisy in the wee hours. Sound insulation is necessary for a hotel room. Also the bed was too firm for my old bones.

"Nice hotel"

4
02/10/2017

Clean, comfortable, welcoming.Thank you for a nice stay. Staff was very friendly. Location was good...easy access to restaurants and highway. Would select this hotel to stay at again when in the area.

"Avergae facility in need of renovations"

3
20/09/2017

The staff is superb the facility is in need of an upgrade. The lighting in the bathroom could stand to be improved. The temperature control unit needed to be cleaned and it was too loud. I had to swat a few gnats, which I wasn't too pleased with.

"A comfortable hotel & good value."

3
15/09/2017

The Best Western Burlington Inn is a good value, with comfortable and clean rooms, and a good breakfast selection. It is very convenient to the NJ Turnpike and I-295, has plenty of restaurants nearby.

"Friday night stay"

5
03/09/2017

Calling for a reservation was simple and friendly. The price was the same on the phone and online. :-). The staff was all absolutely lovely and friendly. Breakfast was very decent with a variety of cereal, fresh fruit, pre-made but tasty eggs, and a nice variety of tea. Tea and coffee available 24/7! Pool area was clean and in good condition. would stay here again without hesitation.

"excellent stay"

5
28/08/2017

stopped in for one night during a long drive. very very nice. excellent staff, nice room, good breakfast. very clean and inviting. two restaurants in same parking lot so you don't have to drive further. would definitely stay again if in the area.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thank you for taking the time to write your response of our property, your comments are very much valued. Our staff members take their roles in our industry very seriously and try, every day to provide quality customer service. Thank again and we look forward to seeing you again. Best Regards, Lori Maldonado

"Enjoyable stay at the Best Western!"

4
27/08/2017

I recently stayed at this hotel after visiting Six Flags which is just over a half hour away. I chose this hotel, as it was on the way to AC, which I went to the following day. Check in was quick and easy and the older gentlemen was friendly and asked about why I was in the area. I loved the coffee/tea station, available 24 hours, and enjoyed Tazo tea while using the whirlpool tub in my room. I had room 241, a whirlpool room (in bathroom) with a fireplace. I didn't like that it was very far down the hallway, but the room itself was clean, and comfortable. I couldn't figure out how to turn on the fireplace but it was hot outside anyway. The AC worked okay but could have gotten colder. The whirlpool tub in the bathroom was pretty large and worked well. The jets could have been stronger though. I didn't care for the pedestal sink, and small shelf above, as more room is needed for my personal care items. The bed was comfortable and clean! I enjoyed breakfast, but the dining area became a bit crowded, and doesn't seem handicap friendly due to steps to go down into the breakfast area. The food items were your standard hotel breakfast, with eggs, sausage, pastries, etc. Overall, the hotel was a good value, there are restaurants in the parking lot nearby, the area was quiet, and I would stay again if in the area! The staff were friendly and the room was comfortable.

"Great stay, kind people!"

5
27/08/2017

My two small kids (6 and 4) and I arrived at this hotel around 11pm one night last week, halfway home on our road trip from Virginia to Massachusetts. The gentleman I spoke with on the phone, calling around to find a hotel with available rooms, was very pleasant. I read decent reviews, and we had gotten the runaround from another place, so we went for it even though it was a Best Western. We were at a rest stop 30 minutes away when I called and I told him we would be there soon and hung up. When we arrived, my little one walked in wailing, and laid himself down on the floor. I had to wake him up to bring him in from the car, so he was miserable. The gentleman was so kind to us, asked how I was doing, and he gave a couple of cookies to the kids, which brightened things just enough for me to get them to our room and tucked in without too much hassle. The room was clean, spacious and the beds were comfortable. The breakfast was fantastic, a great assortment, and dairy free options too, as my 6 year old has a dairy allergy and we never find this anywhere! I was very surprised! The pool looked very nice, we checked it out but didn't swim as we headed out after breakfast. I noticed there was an Applebee's right in the parking lot also, which was very convenient, and if we had arrived earlier, would have been a good stop for dinner. Most importantly, as a single mom on the road with two little kids, I appreciated the kindness of the man at the counter so much. Sometimes a little kindness from someone makes all the difference. I never leave reviews, but I was compelled to leave this one because of that. If we ever find ourselves in central NJ again, we will definitely stay here again!

"excellent staff"

4
25/08/2017

very friendly staff. rooms were clean. shopping and plenty of different restaurants to eat at. the gentleman at the counter when I checked in was very helpful and nice. would reccommend to stay there. I will definitely come back>

"Exceptional customer service"

5
22/08/2017

Roger at the front desk, as well as the other staff, went above and beyond to make us feel welcome and take care of our needs. The hotel was very clean, and had nice amenities for a quick stop-over (right off the NJ Tpke).

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued and appreciated. My staff members take their roles in our industry very seriously and try to provide the best customer service to all guest. Thank you again and we look forward to seeing you on your next trip. Best Regards, Lori Maldonado

"Special Gem Next to the Hampton Inn"

5
14/08/2017

Who would have known that this last minute stay-over would have resulted in finding a hidden he of a hotel? The biggest treat was the most comfortable bed you could imagine!!! The pillows were high quality and the brand of soaps and lotions were pleasing.

"Don't stay here"

1
13/08/2017

Rooms dirty and smelly. Arguments in the corridor between other guests frightening for my family with unhelpful and uncaring manager after reporting this. Broken gym equipment and pool area closed during most of our stay

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Firstly I would like to thank you for taking the time to advise of your recent stay at Best Western Burlington Inn. It is only through such feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I being the manager took your concerns and acted upon them immediately by reviewing our camera system and nothing was going on in the corridors of our hotel. Our pool was also completely open during your stay except for 2 hours that we were doing maintenance. If you have any further concerns please contact me at (609)261-3800 and I would be happy to assist you. Sincerely, Lori Maldonado General Manager

"Great Hotel Stay"

4
07/08/2017

The staff was very nice and loved the value. The price included breakfast which stayed open until 10a, great - and a microwave and refrigerator in the room - wonderful! We enjoyed how close the hotel was to the NJ Turnpike and really good restaurants, Applebees and Cracker Barrel - nice stay and we were pleasantly surprised. We were in town for a family reunion, so not sure if I'll come back, but if I did I would definitely stay here

"d grade"

2
05/08/2017

good hotel . front desk staff not great ,this a great location but the staff is mediocre ..when ask about rewards point the front desk guy didn't know much information or was denied my points .the guy didn't seen to willing to help.this shift staff are not to professional.

"nice pet friendly hotel"

5
04/08/2017

This was a clean nice pet friendly hotel. It seemed like pets were kept to one section of the hotel with an easy access door for walks. Rates were reasonable and rooms clean. Typical breakfast was offered, waffles, Danish, eggs, sausage, juice and coffee included in rate. Will stay again when we make trip in December. Easy on and off Jersey Tpk.

"outstanding customer service"

5
28/07/2017

The building is a little old but well maintained. and very clean. the Desk clerk welcomed us and was very friendly. When we arrived on the 2nd floor the cleaning lady saw we were looking for our room witbout us aski ng she asked our room number and escorted us to it. When we checked out the same desk clerk was on duty and again exibited care and appreciation for our staying there. The customer sevice is outstanding. We are i n the area alot and used to frequently stay at the Days inn in Bordentown, but stopped staying there due to poor customer service. We will be staying here again for sure.

"Excellent Stay!!"

5
24/07/2017

Upon arriving I felt this hotel was in a great area. In the same parking lot there is an Applebees and right behind it there was a Cracker Barrel. Inside the hotel, the lobby was very clean and had a home feeling. The staff were very friendly and went out of their way to make you sure you had everything you needed. They even gave my kids a pack of chocolate chip cookies.They serve a full breakfast such as eggs, sausage, bagels ect you cant go wrong. Breakfast was served from 6-10 which gave those a chance who woke up late to get some food. They never ran out. We stayed in room 213 which was right up the stairs. The room was very clean, cool and spacious which was nice. The pillows were nice and fluffy. The bed was very comfy and soft. You can tell they take their time cleaning and caring for the room. If my kids and I go to New Jersey again this will be the hotel we stay at. We live in N.C. GREAT SERVICE by far!

"Pleasantly surprised"

5
24/07/2017

I was hesitant to stay at a Best Western, especially since the price was so competitive when compared to nearby hotels. I come to Burlington almost monthly and had tried all of the other hotels. I finally booked with BW to save money. I am pleasantly surprised by my stay here and will definitely book here from now on. I'm a picky traveler and have NOT been paid or compensated for this review. Here's the low down: bed was comfortable, room is clean, bathroom is clean. Towels are nice and thick...surprised by the quality of the towels. My room had a fridge, microwave and coffee maker. The fridge was as nice addition to my stay and helped to save my leftovers. Most importantly, my stay was exceptionally quiet! I slept well. Temperature control in my room was a bit off and difficult to control. I found for some reason closing the curtains helped the consistency of the a/c. Room Coffee----I'm a coffee snob....was GOOD! They even have real half and half in the main lobby. Front desk staff were nice and accommodating. They let me in my room before check in time. I'm relieved to have finally found a hotel in this area that is affordable, clean and well maintained.

"GREAT"

5
17/07/2017

service was great! breakfast delicious, staff very caring. would definitely come back at each chance that i have. would strongly recommend to friends! Also it is located nearby restaurants! good overall

"Convenient Location"

4
16/07/2017

Motel located right off Exit 5 of Jersey Turnpike. There is a Applebee's in same parking lot making it convenient so as not to travel to get sometime to eat. Have stayed here several times and will mostly likely return. Room was clean and motel lobby clean also.

"Stayed for one week while visiting my hometown."

4
15/07/2017

My stay at this hotel was wonderful! It is super clean and well maintained. The room was very comfortable. The entire staff (from housekeeping to the front desk) is very helpful, friendly, and accommodating. The breakfast buffet was one of the best I have ever had in a hotel. I will definitely stay there again on my next visit! My stay was a fabulous experience!!

"Rest for the weary"

4
11/07/2017

We found this hotel on the way home from a long drive from Florida. We just couldn't drive any longer. We needed two rooms and they were able to give us rooms next to each other. Clean, comfortable, good price. Great place to stay for a visit to Bush Gardens. We were surprised to find that the free breakfast was actually a full breakfast, not just a stale danish like they give in so many places. There were fresh scrambled eggs one morning, omlettes the next. You could also make your own waffle, have oatmeal, a hard boiled egg, pastry or cold cereal. That was a great feature!

"Excellent hotel!"

5
01/07/2017

Stopped here for a quick overnight stay as we drove through the state and were pleasantly surprised at the overall comfort and level of care offered by the staff. Breakfast was wonderful and fully stocked. Coffee was nice and strong (Big plus!!!). Our breakfast goddess was the sweetest lady ever. Took care of us and kept the place spotless. I usually don't sleep well at hotels due to disc problems but I knocked out and slept like a baby. Good value. Highly recommend!

"Best Quality Hotel for the money"

5
27/06/2017

Hotel looks good inside and out. Room was very clean. Bed and pillows were very comfortable. Internet was easy to log into and had sufficient speed. I would highly recommend this hotel as this has the appearance of a higher end hotel such as a Westin but for a more affordable price.

"A very pleasant surprise."

4
27/06/2017

I needed an affordable and reputable place to stay outside of Philidelphia before I pick up a friend. The check in was great, friendly and swift. They got me on the first floor as I have recently had a hip replacement. And they gave me a gift bag. Very nice room, nice breakfast and seating area. Great fast check out w free news paper.

"great"

4
15/06/2017

I had a wonderful time during my stay. Nice people and nice rooms. It is also affordable for the quality and number of restaurants near by. One right in the parking lot you can walk to. I stay there when ever I need to be in the area.

"June 2017 Road Trip"

5
13/06/2017

This is a top quality hotel which is very well maintained in all aspects. The breakfast is delicious; the indoor pool is clean and refreshing and the rooms and beds are clean and comfortable. We will definitely return to this hotel.

"Great hotel at a great value"

5
12/06/2017

This is a very clean hotel with a great staff and a nice breakfast. It is convenient, plenty of free parking and a great value. The staff is very attentive and friendly. Would definitely stay here again.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thank you for your recent review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Manager

"Middle of my work"

3
07/06/2017

The hotel is halfway between my work locations, have great size pool. Great locations to all restaurants and major highways. Nice peaceful locations. About 45 mins to tons river and LBI. Staff very friendly

"OK"

3
05/06/2017

Average, in need of some updates like carpeting. Average breakfast. Cleaner needs to pay more attention. Refrigerator was unplugged and warm. It did finally get cold. Good location easy access from highway.

"excellent"

5
05/06/2017

Room was very clean. The beds were very comfortable and the heat/ac was easily adjustable. Because we have a blind and deaf older dog they gave us a room near the back door on the first floor. The breakfast was superb with many choices.

"Couples get away"

5
28/05/2017

We enjoyed our stay at this hotel it was very clean and quiet. It was very close to an Applebee's and a Cracker Barrel. We would use this hotel again and recommend it to anyone traveling in this area.

"Excellent Stay"

5
18/05/2017

Staff was great - room was very good. Overall a wonderful experience !! I would highly recommend this hotel if you are in the So. Jersey area for business or pleasure. There's an Applebees right across the parking lot from the hotel as well.

"First visit to New Jersey"

5
08/05/2017

Our first trip to New Jersey. The hotel was easy to find and the parking was good. The check-in took seconds and the clerk was very helpful. The room was quiet and the bed very comfortable. Slept very well. We will be back on our next visti to NJ

"Need to do better"

2
02/05/2017

Started out as room wasn't ready at check-in, I requested a room close to the elevator as my mom is 88 years old, I was told I would have to wait and hour, even though I made this request when I made the reservation, but ok no problem. Get to the room and even though I also requested an accessible shower that didn't happen. Again, ok we'll make do only staying overnight. We leave to join pre-wedding festivities and return to the room late planning on enjoying snacks and watching a little TV; TV doesn't work!! Wake up early to prepare for wedding, mom has to use the sink( remember no accessible shower) and the water will not go down. Upon check-out I informed manager or person at the desk of all of this and he asks me "Do you drink water?" And offers me a bottle of Poland Spring. REALLY!!!!!!! The room itself wasn't bad, if I had gotten a different response I would have given a better rating, but given this is how you handle issues and compensate your customers, I would never return or recommend this Best Western. There is a very nice Hampton Inn right behind them as they share a parking lot and a Hilton directly across the road. Choose one of those if you want to feel respected!

Lori M, General Manager at Best Western Burlington Inn, responded to this review
I would like to personally apologize for the unfortunate incident that you experienced during your stay with us. We continually try to do our best for all of our guest. I will look into the issue that you have noted during your stay, in an attempt to correct and improve for the next guest. I would invite you to contact me personally at (609)261-3800 to discuss this with you further my email is [email protected] Regards, Lori Maldonado

"Disappointed"

2
01/05/2017

Staff was pleasant, courteous, helpful, and professional. Beds were very comfortable. Breakfast was satisfactory. The room I stayed in needs a really good, deep cleaning. If I visit this area in the future I will stay at a different hotel.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
I would like to personally apologize for your stay with us. We continually try to do our best for all of our guest. I will look into the issue that you have noted during your stay, in an attempt to correct and improve for the next guest. I would invite you to contact me personally at (609)261-3800 to discuss this with you further my email is [email protected] Regards, Lori Maldonado

"Excellent"

5
17/04/2017

I stay there once a week. Great service comfortable rooms. Staff is always polite and friendly. Never have any issues when I stay here. And Applebee's is in the parking lot you can walk to it. Love this hotel.

"Sharon N."

5
15/04/2017

We arrived very late because of traffic. Our reservation was for the previous night. Grateful that they had 2 rooms for us. We were greeted with a BIG Smile, checked right in. The breakfast was great. Our 2nd time staying at a BW. We definitely will be back! Great Value.

"Great Choice"

5
10/04/2017

I was expecting less in quality due to the price but I was surprised ..... the rooms were immaculate and comfortable. I will look for BW in the future for my next hotel stay. The price was GREAT... so i booked an extra night.

"A great place to stay"

5
09/04/2017

We found this Best Western by chance and are very happy we did. The hotel staff was great especially Roger who gave all the information we needed and made our stay such a pleasant one. I would stop there anytime I am in this area.

"Business"

5
03/04/2017

After much driving and needed a place for the night, we wheeled in here and was told they were booked solid, a lot of military in the area, then my husband showed his military idea and they informed us they had a cancellation. Gave us exactly what we needed and a discount in the price. The room was beautiful. King bed, spacious room, perfect. Big connitenential breakfast. Definitely a place to stay.

"My stay away"

3
28/03/2017

Hotel was nice , my room needed some paint but was pretty clean just stains on wall and ceiling . Bathroom was clean and working staff was very friendly . Pool was nice and coffee very good breakfast had a lot to offer

"Poor"

1
20/03/2017

Didn't care about the water damage to my property because of leak in walls. I am very upset i didn't even get a apology or anything brcause of the maintenance issues in my room. I. Requested money back or a free night and got denied even though the leaking water through the wall ruined my belongings.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
I would like to personally apologize for the unfortunate incident that you experienced during your stay with us. We continually try to do our best for all of our guest. I will look into the issue that you have noted during your stay, in an attempt to correct and improve for the next guest. I would invite you to contact me personally at (609)261-3800 to discuss this with you further my email is [email protected] Regards, Lori Maldonado

"Great location"

4
27/11/2016

Friendly staff, location is perfect...right off the Turnpike. Several stores and restaurants close by! AppleBee's literally in the parking lot and Cracker Barrel is right on the backside of the hotel.

"Good Location, Great Price"

4
16/11/2016

There are a lot of hotel choices at Exit 5 on the NY Turnpike. We chose the Best Western because of price and reputation, and were gratified that it met our expectations. They have a great breakfast, free wifi, a pool and fitness room, great staff; what not to like?

"Good Value nice people"

4
20/10/2016

Stayed for business Hotel is clean and well maintained. Staff is very friendly and helpful. Rooms are nothing special but they are clean and they maintain everything in them, makes for a nice evening. Do have pool and fitness area though did not use either pool area appeared to be very well maintain and very clean. Breakfast was good quality.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Manager

"Best Western Westampton, NJ"

4
20/10/2016

Our group of four stopped at this hotel on our way back to Baltimore from New York City. The hotel staff was helpful and the room was good. The breakfast was okay, but the eggs were burnt. We would stay there again if in the area.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and will make sure everything is just right for you with our hot complimentary breakfast . Thank you again and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado

"Best Western Rocks!"

5
20/10/2016

Always stay here when I travel on the East Coast. The people are so friendly, and the rooms are clean and comfortable. I do have one concern. There was no Gideon Bible in the night stand. However, I always choose this Best Western and have a super restful stay.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sorry you did not have a Gideon Bible in your room we do allow guest to take them if they wish and we have extra copies at the front desk if you are missing one. During your next stay please ask us for one upon check in and we will gladly give it to you. Thank you again and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado

"An excellent place to stay along I-95"

5
09/10/2016

We've stayed several times at the other BW near Bordentown, NJ and this one is so much better! They are only 6 mi apart, so definitely go to this one. The other one is very tired and the smell of chlorine from the indoor pool spoils your breakfast. This one appears quite new and is very clean and the breakfast is good.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review, your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand.

"Good, comfortable stop along the Highway"

5
03/10/2016

While heading south, our "First Day objective" is always to get past New York City! Beyond that everything else is a bonus so I just look for a clean comfortable spot that's easy in and out with a nice restaurant close by. This Best Western fits our requirements to a "T".

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your tripadvisor review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great Hotel - Great Staff"

5
02/10/2016

Very well maintained and clean for the price! Need I say more? Nice heated pool, clean safe. Room was clean with fridge and microwave. Everything worked and was clean. I don't have a complaint at all. I will be back it was a great stay

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your tripadvisor review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Always come back here"

5
20/09/2016

I come here for dog competitions a few times a year and always stay here. It's well appointed, quiet and there are many restaurants very very close by. The staff always go above and beyond for me and give me a first floor room near an exit for the dogs. There is a nice area for airing your dogs in the back too.

"Would definitely stay here again"

4
05/09/2016

Three family members stayed with two infants for one night during our trek to Virginia. I had researched the hotel and we chose it because it was close to the New Jersey Turnpike and had a complimentary breakfast. My first impression was not a good one, we arrived around 1:30 and the front desk clerk never even made eye contact with me during the check-in. A little weird for me. Once we got to the room it smelled and looked clean. In the am we ate breakfast and were impressed by the choices and quality of the food. A morning swim in the indoor pool before we resumed the road trip was fabulous. Finally, one of the babies dropped one of her little stuffed animals and the maid came running out to give it to us. Highly recommend!!!

"One night stay"

4
04/09/2016

I booked this hotel at the last minute for a Philly trip. Check in was very easy and convenient, and our room was very comfortable. Loved the swimming pool and a very nice breakfast (included a make your own waffle maker). The hotel is right next to an Applebee's, which we did not go to but is conveniently located near shopping and other restaurants - and a Wawa. I like this better than the other hotel we stayed at for the rest of our trip. Next time, I will book at Best Western.

"Very NIce"

5
16/08/2016

This hotel was excellent, no problems, very convenient to amusement park 6 flags great adventure. The breakfast that was included was especially helpful. We would recommend this hotel to those with children.

"Wonderful"

5
13/08/2016

This is where we will be staying everytime..The staff went out of their way to make us comfortable. ..very nice and clean...unlike the quailty inn in Levittown. ..will never stay there again...Best Western its where to stay

"highly reccommend"

4
13/08/2016

Hotel was clean and the service was excellent very family friendly hotel. Location good for shopping and eating out very close to shopping and places to eat. Pool was great at the hotel. Good selection of food at the hotel for breakfast. Easy access to NJ turnpike.

"Very Nice Stay"

4
12/08/2016

Enjoyed my stay at this Best Western hotel, nice clean rooms, quality breakfast with much more options than other Best Western properties. convenient location and other amenities located close to the property

"A Little Surprise....."

4
07/08/2016

What a nice surprise, being from this area, we were visiting my parents and needed room to house my family. I found the room we stayed in must have been newly renovated. The hotel itself was clean, pet friendly :D and housekeeping was obliging clean towels, bed made and when extra was needed no problem.The breakfast was what you anticipated. The young lady responsible for bringing out the food was on target (even if the customer was greedy and took all the bacon and tried to play the race card. RIGHT.,I'm black and felt like ...Your a greedy old man!) However, people were kinda disappointedt that day because the pool wss closed down for a few hours (or so i over heard, probably for cleaning ). Overall.......I found the accommodations comfortable! Go Mt.Holly!!

"Pk review"

4
19/07/2016

Overall a pretty good place. All the amenities you would expect. Wonderful breakfast. There were some undesirable customers making a lot of noise at 3 AM, but other than that a very nice place and convenient to quality restaurants.

"BEWARE: Windows do not lock"

1
02/07/2016

I tried staying here but had to leave due to lack of safety. The pet rooms are only available in the first floor. They smelled and were all very humid. Traveling by myself, I always check the security of doors and windows. I was able to open the window by simply sliding it open from the outside. The windows had no latches or bolts, insane. I asked for another room and tried 2 more rooms out, all had windows you could open from the outside. I had to leave which was very inconvenient as it was midnight. The desk attendent was unfazed. As I left I could see the local police kept driving through the parking lot.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review of our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. All of our windows do lock and yes they can be opened but only to about 3 fingers length they do not open all the way. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 609-261-3800. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Clean, Nice staff, hot water pool, breakfast"

5
02/07/2016

Clean room and bathroom, Nice and super friendly staff, the water in the pool was nice and warm, good big breakfast. The location was perfect with two restaurants in the parking. twenty minutes from the six flags and on the side of the highway. Coffee and thee all day long.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Satisfactory Stay"

4
01/07/2016

I stayed here for 10 days for a business trip. Although it is evident the hotel shows some aging and may have needed a tiny bit more TLC, I was pleased with my overall stay. My only complaint is that none of the doors leading to the outside were locked and did not require a room key access. Anyone off the street could have come in. Security should be a priority with the hotel's guests.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Just off the Turnpike"

4
29/06/2016

I like Roger, who's checked me in twice now, both times treating me like an honored guest he's been happily anticipating. The room, bed, shower, and breakfast were all up to BW standards, but the internet was spotty. I was working on projects with submission deadlines and not having reliable internet was anxiety-producing. Good stay, otherwise.

"Great Price close to Philly"

5
28/06/2016

My family and I enjoyed our stay here. We were going to a wedding in Philadelphia and we were only about 30 minutes from the hotel. The staff was very helpful and professional. The breakfast was excellent! We also enjoyed the nice indoor pool.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Not bad "

3
27/06/2016

The hotel is undergoing changes due to new management. It's a no frills hotel with friendly staff. The maintenance guy John was great as he immediately took care of some minor issues. The breakfast was ok. I stayed 3 nights and can't complain.

"Poo"

2
25/06/2016

- 10PM internet was at .17mbps. Not my fault if the hotel is full. I still should not get speeds this low. It's pointless. - Thin walls - Scratched my leg on a bar that holds the box spring. It was sticking out 4 inches passed the bed. How could the maids miss that -Manager very friendly and helpful.

"Inadequate tubs/plumbing"

2
23/06/2016

Tubs have worn out, ineffective traction; no mats available to fix this. Also, tub did not drain properly. To compound this, we were told by staff that this was standard at Best Western hotels. If that's standard, it's a pretty crappy standard. Shouldn't be acceptable no matter how much of a discount/value chain it is.

"Good Place to stay off Exit 5 of the New Jersey Turnpike"

5
22/06/2016

Good price and breakfast was good. Has nice rooms that are clean. The staff was friendly. Easy on and off the New Jersey Turnpike Exit 5. Lots of food choices close by. Gas stations close by with better prices than the New Jersey Turnpike rest stops.

"Quality Stop Over"

4
12/06/2016

Quality overnight stop over during our drive from Florida to Maine/Toronto... Our usual approach to booking our nightly stop overs is to determine driving duration/ distance and then finding an appropriate Motel... This Quality Inn was comfortable, clean and one of the better ones which we have stayed in... Room was well decorated with nice furnishings... Staff was very friendly and maintenance responded right away to a minor TV problem (Ha, unplugged)... We will definitely alter our future stop over planning by booking this motel and then determine our driving periods...

"Average at Best"

3
06/06/2016

Booked this room for a family place to stay overnight with a pool. The pool area was trashed (towels, garbage). The staff was very friendly. Breakfast was good. The beds are not very comfortable and the rooms are small.

"Good Value - Great Breakfast"

4
06/06/2016

This area by Exit 5 on the NJTP is central to all our family. We've stayed in all the area hotels. This Best Western was a pleasant surprise and good value. The customer service and breakfast was excellent. The indoor pool is fabulous. Our room was clean and comfortable. The only downside was the public areas, lobby, lobby bathroom and fitness center could use a bit more attention on the cleanliness side. Please note the breakfast area was spotless. There is an Applebees and Cracker Barrel within walking distance. On the whole a good stay.

"Band trip"

4
30/05/2016

We brought 40 people on a band trip to this hotel. The rooms were clean, the beds comfortable, the pool was the right temperature and clean. Breakfast was good, kept well stocked, and the breakfast attendant helpful anf friendly. Particularly for the price , this hotel was the perfect option for us

"A Very Nice Surprise"

5
29/05/2016

I was travelling with a group of music students to Philadelphia and we needed an affordable place to swim, sleep, and have breakfast. This hotel came up on a search of local properties fitting our requirements. Since it was listed at $89 per night...I booked 12 rooms for two nights. Imagine my surprise when we arrived and the budget hotel was very nice, clean, well maintained, and comfortable! The staff was helpful and attentive. I hope ALL of the hotels we stay in are this nice. Thanks!

"Good Service"

4
28/05/2016

Had a great stay. Breakfast was good, Hot, eggs and sausage everyday, waffles and other amenities. Room was comfortable with a refrigerator. We also traveled with our dog. Bed was comfortable and room service was very good.

"Welcoming, Accommodating Service"

4
26/05/2016

We were weary travelers with two Chihuahuas who had already been turned away by three hotels when we walked into the lobby of the Best Western. To my great relief, the night manager on duty could not have been kinder. He welcomed us and our little dogs with kindness and humor. We were very grateful and enjoyed our stay very much.

"Sold house, in between homes."

5
22/05/2016

Very friendly staff, always very helpful. Room was nice, breakfast buffet was great. Always had coffee on, really good. Was able to use computer. Very courteous and helpful staff. Treated my guests nice. Made me feel at home. Cannot say enough about my stay here!

"Friendly Manager"

4
22/05/2016

The Ritz it is Not, but if you need a good place to sleep (swim) w/ a Continental Breakfast (w/ waffles) then it's the place to stay. It is just off NJTP Exit 5 and has a Cracker Barrel and an Applebees attached to the same parking lot.

"Wonderful staff"

5
10/05/2016

Nice pool just a little small. Great selection for breakfast. Helpful staff. Good location close to lots of activities. Wonderful value for price. I highly recommend it. Also sign up for best western rewards

"excellent family hotel"

4
08/05/2016

Great family friendly hotel I would recommend it to family and close friends. Staff was very nice and attended to any needs I had. The pool was great, breakfast was good. Internet service was ok. The location was great close to the Turnpike, restaurants and shopping stores.

"Nice and Clean"

4
08/05/2016

The hotel was recently remodeled and everything was clean and nice. The breakfast was good and the staff was very nice and helpful. I would definitely recommend this hotel. It is close to the turnpike and is near restaurants and stores.

"Affordable, comfortable, pet-friendly accommodations"

4
07/05/2016

Best Western Burlington/Mt. Holly was a convenient resting place on my trip back to NH from Cape Hatteras, NC. Its location off exit 5 of the NJ Turnpike made it easy to find after a long day of driving. The price was affordable. The staff was friendly, welcoming and helpful. They were also great to my dog which is not always the case in "pet-friendly" hotels. The room was comfortable and easily accessible. Wi-if connection was good. All in all, a comfortable stay at an affordable price.

"Affordable, Comfortable Pet-Friendly Accommodations"

4
07/05/2016

Best Western Burlington provided a comfortable and affordable night's rest on my way back from Hatteras, NC. It is easy to find and right off of the NJ Turnpike. Staff was friendly and helpful. Room was clean and comfortable. It is not always easy traveling with a dog, but this was the perfect spot for us as our room was easily accessible from several different entrances. Thanks to staff for making my dog and me feel welcome!

"Amazing Experience and Good Service"

5
05/05/2016

it was amazing experience in western burlington inn hotel. i stay one night but it was superb i feel very comfortable. rooms was very nice and clean staff was so nice and kind. free internet free parking and free delicious breakfast i really really love this hotel i must recommend this hotel to everyone and the big thing is it fit in my budget and it is in mid range i love to come back thanks

"OK."

4
01/05/2016

Hotel located next to exit#5 off NJ Turnpike.Very pleasant fellow at the front desk.Breakfast sufficient,tea/coffee available all time.Rooms clean,personnel very accommodating. Cracker Barrel next door. Plenty of parking.

"Convenient location"

4
28/04/2016

Hotel was within a travel corridor we were traversing. Early check-in was accommodated. Everything in the room was there to provide comfort. The indoor pool was also very inviting. It was quiet all night long.

"Convenient location and it was as expected"

4
25/04/2016

As expected, for a Best Western. The clerk, at check-in was pleasant and polite. Our room was as expected and the hotel was quiet. My only complaints would be that the shower indicator was not correct and the towels were short. The internet connection was very slow and there was no channel guide.

"I always come back here when I am in town"

4
21/04/2016

The hotel is extremely comfortable, quiet and nicely appointed. It is close to a number of restaurants and is easy to get to. The front desk is really welcoming and friendly and when I am in town I always come back here even though there are alot of other choices.

"stay"

5
19/04/2016

passing by going back to home we were very happy with the service and the proximity of the restaurant Applebee`s. The breakfast was good and we slept well because it was calm in the Hallway. We will come bak next year for sure.

"I like this hotel"

5
17/04/2016

Clean sheets, very nice people with a great big smile all the time. The rooms are so comfortable and spacious. The best of all is the swimming pool and the food is sooo good. Would recommend it easily to anyone and would use it again.

"Another perfect night"

5
12/04/2016

Thanks again to Roger, at the front desk, for his help and his professionalism. It is always a pleasure to stop there coming back from Florida. The hotel and the room were very clean and the bed very comfortable.

"Great Staff, Comfortable rooms"

5
05/04/2016

We stayed here on our way back home from a business trip due to bad weather. The man who checked us in went above and beyond checking weather conditions all the way back home to let us plan when to leave. Easy access on and off the highway. Close to restaurants.

"Excellent Hotel"

5
01/04/2016

This hotel is great the staff is so friendly and the rooms are very clean and newly updated. The HOT breakfast is the best with such a large variety to choose from. The indoor pool is very clean and warm. We will definately visit this hotel again on our way back from Florida.

"Best Western great!!!!!!"

5
28/03/2016

I enjoyed my stay at best western they were clean and Im an very difficult person to please. Receptionist as great didn't have any attitudes as if they enjoyed the job they do. The beds were very comfortable and my room didn't stink. I was here for a week and even the house keeping employees were on time and nice.

"Best stay"

5
28/03/2016

They did everything to make our stay more comfortable. We stayed very briefly but would have loved to stay longer. What attracted us was their pet friendly policy (we ended up not traveling with our furbaby). One of our best stay at a hotel

"Great place!"

5
03/03/2016

After a long tiring day on the road the friendly welcome we received from the front desk staff was appreciated. We stayed in room 107 which was very clean and comfortable. Breakfast buffet consisted of bacon, eggs, waffles, fresh fruit and an assortment of breads and cereal. Highly recommend to others and I will return.

"Best Western is the BEST"

5
24/02/2016

This was a great hotel, we enjoyed our overnight stay, and a Cracker Barrel rest in the rear.....When we travel we always stay at a Best Western hotel. They have a very friendly staff and rooms are always comfortable.....

"excellent family hotel"

4
21/02/2016

My stay at Best Western was very enjoyable the room was clean and the staff was very accommodating. The breakfast was great and there was a variety of food to choose from. The pool area was clean and the hotel was very updated. I would recommend this hotel to family and friends.

"Best Western is the Best"

5
02/02/2016

Was there for a week....the staff couldn't do enough for us ...the pool was amazing.....breakfast items were very good ...i will keep going back !! The location was perfect for my family and me . Thank you to all that made us feel so welcome !!

"Blizzard 2016 stay at Best Western"

5
27/01/2016

A pleasant stay during some crazy NJ weather. Breakfast was really great and appreciated. Staff was very friendly and helpful. The sidewalks and walkways were kept clear as best they could be during the snow.

"excellent"

5
19/01/2016

this hotel was excellent, clean,kids were satisfied they loved the pillows, bed etc.....no smell at all like some of the previously hotels rugs I have smelled!!!!a plus!!!! close to highways and shopping close to restaurants also....

"It's Okay, but don't pay more than $30/night"

2
17/01/2016

The breakfast sausages were dry and odd-looking. The breakfast woman was rude to me for eating breakfast, that she put out, 30 minutes too soon, even though I told her my blood glucose was low. I had to practically scream at her to leave me alone. This caused me to forget my waffle in the iron as I retreated back to my room. This area has huge holes in the wall and made us paranoid. Someone came into our room two nights when we weren't there, as they turned on the lights and took our microwave. They never gave me another microwave, and I'm diabetic, so I like to prep my own meals.

"Very comfort and quiet"

3
15/01/2016

Pro:Heating system in room is very quiet. Room was very clean. Con: Location is convenient, but hard to find hotel sign. Price is good compared with quality and services. I'd like to recommend this hotel

"Nice for the price"

4
30/11/2015

We just needed some place near Phillie that wasn't too expensive. This hotel was better than I expected. Very clean the staff was great, indoor pool, some of the furniture needs replacing...beds not the greatest, but I can overlook that because of the low price for the room. Again, the staff was great..

"Great stay."

5
29/11/2015

Stayed during Thanksgiving holiday. Staff was very courteous, rooms were very clean, breakfast was exceptional. Motel was close to shopping and several eateries. Will stay here again next time in the area. Great stay!

"A place to stay when travelling"

5
23/11/2015

A very pleasant stay with affordable rates and a personnel very professionnal and with great effectiveness. The location was perfect for us and the rates were competitive. We recommend this hotel to any travellers who go south. Serge

"great service"

4
16/11/2015

There were a few things that definitely required maintenance in the room but the staff was overly accommodating and super sweet ... bed was awesome which was really all I cared about. The staff could use uniforms but I was ecstatic about the services they provided!!! I will definitely go back if ever in the area again!

"Great Value!"

5
14/11/2015

We come here every year and every year the Burlington Inn is a sure thing. The staff is so friendly and helpful, the rooms are clean and quite large, the breakfast is amazing, and the price is excellent! We come for the Oyster Run in Anacortes every year on our motorbikes and they provide rags to wipe down our bikes and places to park in front. Nothing negative whatsoever to say about this place! Close to shopping, close to fine dining and casual dining, fast food, close to the highway, easy to navigate around - wouldn't consider staying anywhere else.

"good BW"

4
06/11/2015

Stay at this BW often. Friendly staff. Indoor pool is very nice. Like that hotel has smoking rooms. Hate all non smoking hotels. Many places to eat close. also gas, stores, etc. Breakfast average but stays available to 11am, later than most hotels.

"Hometown Favorite"

4
03/11/2015

I like this hotel due to the location to family and the great breakfast. Light in the bathroom was flickering and I did tell them about it, but it was never fixed. Staff is very friendly and I felt safe even though I was traveling alone.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your recent stay at our property, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again we appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Better hotels in area"

2
26/10/2015

Stayed here because my daughter had a softball tournament in Tabernacle don't think I will be using Best Western in Mount Holly again. Didn't get much sleep the walls are paper thin you can hear everything. Stayed on the second floor in room 229, and although hotel was clean very neat hotel front desk associate was very friendly and helpful , it was a little pricey for not being able to sleep and have it quiet. There was a continental breakfast in the morning from 6 AM to 10 AM they had a waffle maker you can make fresh waffles, there's also eggs, sausage, bread's for toastIng coffee, teas and juices was ok. There were a couple of hotels right around the same area and the Hampton Inn in the same parking lot would have preferred to stay there only reason I stayed at the best Western is because my daughter's team was staying there.

"First and last"

1
19/10/2015

I have stayed in Best Westerns many times in the past years. This was the first one I saw that was seriously gross. Aside it needing MANY repairs, the smell of the rooms are disgusting, there was stains on the bed covers, the TV didn't work, the tub paint was chipping, the toilet was not properly fastened down so it rocked back and forth. The water ran in the toilet all day and night, the bathroom tile was dirty, I couldn't even take a shower because it looked dirty.

"Not bad for the price"

4
15/10/2015

Room was comfortable, generally clean and in good repair -- including AC. All of the usual choices at the breakfast bar. "Business Center" is just one slow PC and a printer, but at least it works. Didn't try the pool, but it seemed to be popular with families staying there. What really stood out was the service: the folks working at the front desk were consistently friendly and helpful. Was happy to stay here a second time this summer.

"Very hospitable"

5
05/10/2015

Living away from one's native country for a brief period can be tough but it becomes quite easy with warm and friendly people taking care of you. Therefore, I would really like to thank the folks running the Best Western Hotel in Westampton for the same.

"Better than Best Western"

5
03/10/2015

LOVED this hotel, mainly because of the male at the front desk. I didn't get his name, but he would always greet me and my wife every time we'd walk in the door, as if he had known us forever. He was extremely helpful and eager to help. This hotel has Applebee's and Cracker Barrel both within walking distance, and Charley Brown's Steak House down the road offers 10% discount with BW. Breakfast was awesome

"good lodgings"

4
01/10/2015

Good location, nice pool, good am breakfast, starting at 6am, staff always very nice, professional but friendly - lots of services in area. offer smoking rooms ! hate hotels that are all non smoking. Lots of parking, walking distance to restaurants.

"Great One Night Stay"

4
30/09/2015

As expected, the room was clean and very suitable, although the king bed tended to wobble a bit. We also had trouble with our TV, but the staff on duty were very helpful and resolved the problem promptly. We would stay there again.

"Pet friendly clean and quiet"

4
25/09/2015

I always stay here when I am in the area for my dog competitions as it is pet friendly. The staff is outstanding and the rooms are clean and comfortable. The hotel is always very quiet and checking in and out is a breeze.