Best Western Wellington,  Wellington

4.0/5  - based on 153 guest reviews.
17-19 Burgess Road Johnsonville, 5247, Wellington, New Zealand - See map
+64 4 9390039 +64 4 939 0036



Your room

> Room 1

1 adult


Hotel advantages

  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 153 traveler reviews
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Stay at this modern Wellington motel located in the northern suburb of Johnsonville, a five minute drive (7. 50 kilometer) to Wellington city centre and 20 kilometers from Wellington Airport. The Best Western Wellington is the most conveniently located accommodation in Wellington. Many visitors to New Zealand, traveling to and from the south island via the ferry, use the Best Western Wellington as an overnight refreshment stop. Business travelers and tourists use its proximity to Wellington as a base to conduct business or to see the city's major attractions. Best Western Wellington offers 22 luxury units and apartments with cable television and high-speed wireless Internet. Additional facilities at this Wellington motel include undercover parking (max 2. 9 meters), lift access to rooms and video surveillance for extra security and peace of mind. You can stroll to one of Johnsonville's many restaurants or taverns for a fantastic meal, or alternatively, you may choose to dine-in as all rooms offer self-catering cooking facilities with a microwave and sink, some are also equipped with hot plates and ovens. For superior customer service and a convenient location in Wellington, make a reservation at Best Western Wellington today! Please note: If you are arriving after 9:00 p. m. please make advance arrangements with the hotel to receive the "key in safe" instructions for after hour's access.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 153 guest reviews
Certificate of Excellence
Business Business 12
Couples Couples 69
Family Family 39
Friends getaway Friends getaway 13
Solo travel Solo travel 11
Sleep Quality
Best Western Wellington,Wellington
  • 3
    « Average motel - could improve with central heating »

    We stayed for only one night in a two bedroom apartment. Instead of central heating, the apartment had a portable heater in the lounge room and each of the bedrooms. The night was very cold but we didn't feel comfortable leaving the heater on going to bed so we turned it off, resulting in us waking up to a very cold motel in the morning. The room was also not ready at the check in time for another one and a half hours. This didn't disrupt our travel plans but could be annoying for others. Apart from these two cons, the place was clean, there was free parking and the wifi was complimentary.

    « Nice motel a bit out of the centre »

    This is a family run motel with 22 rooms in an area called Johnsonville just a few km out of the main city. We had a very nice one bedroom apartment. It was very quiet and the curtains were dark enough to keep the morning light out and for us to have a good sleep. The beds are very comfortable and there are TVs both in the bedroom and in the lounge. There is also one heater each in the bedroom and in the lounge. The shower is on top of a bathtub. There are free toiletries including shower cabs (the first motel to provide this since I set foot in New Zealand 2 weeks ago). The room is clean and a kitchenette with microwave and cooker hob is available. There was an abundant supply of tea and coffee. The only minor complaint we have is that the inside of the kettle was all brown and made it look very un-hygienic. I believe some inconsiderate guest before us must have used it to boil tea or coffee. The guest information book has details of restaurants nearby, some of which give a 10% by showing the room key. Free Wi-fi of 3GB is available. There is also a computer near the reception if you need it. The owners/staff are very accommodating and kind.

    « Convenient, comfortable and great service »

    We chose this hotel because it was close (10 minute drive) to the Interislander Wellington terminal but far enough out that the (covered) parking was free. Check in was a breeze and the guy on reception was amazingly helpful. Very generous free WiFi allocation and a comfortable and quiet room. Dominos pizza is just down the road and there are a few cafes too. We would happily stay here again.

    « Amazing rooms »

    It was a fair bit drive from the city, the room was amazing especially for the amount of people we had staying there. Lovely lady in reception was very kind towards us. We stayed for a couple of days here and I will definitely stay again in this place and tour this beautiful city. Good location close to shops and restaurants.

    « Free parking and adequate free wifi »

    We stayed at this motel at Johnsonville for 3 nights, we chose this because there is free parking and wifi. We are happy to find out that the car park is covered and free wifi is well enough to use during our stay, we had 5GB quota during our stay. And it just took about 5 mins walk to the nearest Johnsonville shopping mall, tho' is pretty small but you can find a few nice cafes for breakfast and it is not expensive. KFC is just around the corner of the motel, and countdown supermarket is also very close. There are some fish and burgers and other restaurants around. It is also close to CBD where it only takes around 15 mins via the highway. The manager of the motel is friendly and helpful, he came to fix up the ceiling light in 10 mins after we have reported the problem to the reception. Room is pretty big but it's rather old-fashioned. It's quite noisy during late night and early morning as our room is just behind the highway that we could hear the traffic noise. Toilet is not quite clean and sometimes there is some odour from the drain. Kitchenette is basic but we dare not use the water kettle as it still had some coffee stain left from previous occupants.

    « Dangerous and terrible reception! »

    As I started to writing up the feedbacks for my NZ trip last year. Our experience with this motel was unforgettably negative. We didn't really recall what was the attitude of the old man in the reception during check in, because we were too tired from a long flight. When we were in the room, we heard the sound that something dropped down from the toilet. There was a light cover (arm length size) dropped to the centre of the floor from the ceiling. We immediately let the man in the reception know as it seemed unsafe for us. The man angrily told us IF WE THINK ITS NOT SAFE HERE, WE CAN CHOOSE TO LEAVE, BUT HE WONT COMPENSATE A NIGHT FOR US. I couldn't imagine his attitude could be more rudeness. First, I didn't scold at him and I didn't ask for any compensation but just showing my concern on room safety but in return I had no idea why he showed very angry and asked us to leave! It absolutely ruin our mood for vacation. He continued he was not the owner so he won't be responsible for hotel safety. We were surprised and angry but we were too tired to argue with this crazy guy and there was no other person in that motel to complain to (maybe that's reason why he was no control on his attitude), we just didn't extend our stay in this terrible motel!

    « Our Choice »

    This is our choice for over nighting before catching the Interislander.Five minutes walk to Johnsonville CBD, restaurants and train station. Clean and well presented rooms with all that is needed for the overnight stay.BUT watch out for the 80 km restriction down the Ngauranga Gorge. Staff were pleasant and helpful.Parking is under cover and has security cameras. Lift up to the floors

    « Four rooms with 9 of us on a tour of Wellington »

    Peter and myself brought 7 people here with us as we operate a wee tour company. We booked three apartments for the couples and a 2 bedroomed apartment for the three ladies. The rooms were clean and convenient. Sonny and Zoe are great. Sonny even dropped three of our ladies down to a restaurant for us while we walked as two of them had walking sticks and it was dark and cold for them to walk there. We have booked again for 12 for one night in Oct to go to Wow. Thanks a million Sonny and Zoe Lynette

    « Hotel Stay »

    The Hotel was convenient to stay. It was convenient located near the market and for breakfast places. It was not too far from city. nearby places to visit in Wellington. The staff was friendly and caring.

    « Good but not close »

    The hotel was good overall. The room was clean room and staff were friendly. The only niggle I had was the distance from Wellington city, about 15 minutes drive in the car. As i booked by phone app and failed to notice the distance, perhaps my own mistake but the name Best Western Wellington is a little deceptive when the location is Johnsonville!

  • 3
    « Overnight in Johnsonville »

    A local Motel at the far end of town opposite the fire station. It might be the only place to stay locally and is a popular overnight venue. The rooms are of various sizes and layouts and you are pretty close to the widest selection of fast food options anywhere.

    « Clean and tidy but nothing flash »

    We stayed here for two nights and was a pleasant stay. It us along side the jville motorway but we were on the Johnsonville side so the noise was not an issue. Decor was a bit tired but we were just after a bed in a clean environment so worked well. Recommended to a visiting family member too and they were also happy with their stay.

    « Can't say enough good things »

    This hotel is actually located just outside the city, a 20 minute train ride into the city, and a short drive from the ferry terminal. That was great for us, because we don't like driving in strange cities, on the wrong side of the road! The room was spotlessly clean, and well appointed. The manager, Sonny, was very willing to point us in the direction of the restaurants and grocery stores. We had a medical emergency and he could not have been more helpful. Definitely recommend this hotel if you are touring the Wellington area. Hint--reserve early as he was completely full both nights we were there. Just one more little hint--the road to the hotel is at the corner of the KFC, otherwise it is a bit tricky to find.

    « Good place! »

    We got a 2 bedroom apartment. It was awesome. Great location-close to all shops and eating places. Also has free wifi ?? It is great for individuals or small family. We spent 3 nights there and didnt have any problems. Highly recommended!

    « Comfortable and quiet nights sleep. »

    A little too far out of the city for our preference but beds were comfy. Staff were awesome and helpful. Unit was starting to age and not a lot of extras. Bathroom was very basic, one piece of soap and one flannel between us, one towel each. We expected road noise because of the promity of the highway but were pleasantly surprised that there was none.

    « Nice Simple roomy »

    Stayed just one night no food just a bed and go. Rooms are pleasantly spacious with wide hallway adding good relaxed atmosphere. Very clean tidy. Even a book stand in the hallway for insomniacs (cool idea) Would definitely stay again night manager was very helpful for directions. Was not the easiest place to find at night is only negative

    « Exactly as advertised »

    Extremely clean and tidy, fully kitted out accommodation. The managers were fantastic. This visit was for a family event in Johnsonville, and it was an excellent choice for us. Handy to Johnsonville shops, and straight onto the motorway for travel into the city. Highly recommend this venue.

    « Good stay »

    The hotel is in a suburb of Wellington named Johnsonville. It is a 20 - 25 minute bus ride into the CBD.The manager is very helpful and obliging. Room has a bathtub and the bed was comfy and the room quiet. Had dinner at the Innkeeper and the food was great and not expensive plus you got a 10% discount if you showed your betel key. Bargain. Best western also have senior rates.

    « Good option »

    We stayed in a one bedroom apartment on the second floor. The main room was very large with a kitchenette that included a two ring hob, extractor fan, sink, kettle and microwave. There was a good range of crockery, cutlery, cooking utensils and pans. There was also plenty of shelves and storage space for food. The bedroom was large, the bed was comfortable and there was a wardrobe, space for suitcases and a TV on the wall. The bathroom was also large with a very big shower over a spa bath, toilet, heated towel rail and large sink with good space for amenities. Overall I was very impressed with the size of room. There was also a balcony with two chairs and a table but it looked out on to a garage and industrial units so we did not make use of it. The hotel is up a small street set a little way back from the main road. There is traffic noise but not enough to cause a problem and I heard very little during the night. There is plenty of parking in good sized bays for larger cars. There is also a guest laundry room on the car park level. Overall, the hotel is very good and provides large and clean accommodation for a good price. It is a little way out of town and so you would need to drive 10mins to town for sightseeing etc. We parked each day at the museum (cost us $8-$20 depending on how long we stayed). So if you want to be close to the centre of town then this is not the hotel for you. Close to the hotel you have many take away venues (fish&chips, Chinese, burgers) and a few restaurants. There is also a large Countdown supermarket very close by for groceries. As a final point, I would mention that the WiFi was very unreliable and slow. On some days we could not connect at all and on others, when we did connect, it would be slow & then stop working altogether.

    « Very good »

    We stayed at the Best Western in Johnsonville for three nights. The check in was easy. The room spacious and the facilities were of the standard you would expect. WiFi was good speed and a generous allowance. Restaurants are a little hard to find in the locality but it has a shopping mall within an easy walk. Good value.

  • 4
    « Nice »

    Best Western Wellington is an excellent hotel to serve as a stepping stone for passengers of the ferry to Picton. Nice and clean rooms, friendly and helpful staff, spacious parking facilities, quiet though nearby highway.

    « Hotel was great, shame about the surroundings »

    I cannot really fault the hotel: room had everything I could want. The staff was extremely friendly and the room was quiet. Unfortunately the village itself was not very nice and thus the view from balcony was not holidaylike. Also the train to Wellington took rather long, 30 mins and the Wellington taxi driver had no idea where this hotel is. If you plan to get here to sleep, this is a good place. If You would like to enjoy your local area, stay away from this suburb.

    « What a pleasant surprise »

    We turned off the main road and up a side road towards the fire station. We parked in the hotel's car park and, with trepidation, took the lift. One leaves the lift to see an open, bright area. Our reception was warm and friendly and we were given helpful information. The room was clean and comfortable. It must have overlooked the main road but we couldn't see it and were not troubled by it. Fortunately the WiFi was good because we had a issue with our bank accounts and were able to undertake internet banking without a problem. The hotel is conveniently situated for onward travel down into Wellington.

    « Lovely time »

    We had a lovely time at this hotel and we found it to be very clean and well equipped. The staff were most helpful and very friendly and we would certainly stay again if ever in the area. Easy reach of the city. can recommend the 1841 to eat, lovely meal both nights and you even get discount if you present your room key.

    « Amazingly quiet and so helpful. »

    We went to the Edinburgh Military Tattoo in Wellington, along with thousands of other NZers. Accommodation was booked out Wellington wide when we got around to booking. A chance phone call by us resulted in the helpful people at Best Western having a cancellation and slotting us in. When we arrived they were incredibly helpful about all the sites in Wellington that we could see, where parking was, how to get there, restaurants/ takeways, and supermarkets in our vacinity. They were very well informed and available until midnight to help out. The room was spacious, quiet (no road noise), modern, clean and the bed was comfortable. We were close to the train, bus and actually quite close to Wellington CBD. Would definitely stay there again as a preference to being in a multi-storeyed hotel in town.

    « Clean spacious rooms well appointed great value »

    We used this motel as a base for exploring Wellington. It's a 25 minute train ride to the cbd and the train station a 5 minute walk. There is a mall, grocery stores and restaurants within a few minutes walk and it is very easy to access coming south on 1.

    « Right on the H1 »

    We asked to change to a quieter room where we could open the windows, no twin bedded ones were available. We had specified that we needed a quiet room on our reservation and the one we were given was right next to Highway 1 with no air conditioning. So our choice was to either swelter in a hot stuffy room or suffer the very loud noise, actually we were so close we could feel big trucks passing. It would have been fairer to tell us our request could not be met at the time of booking so we could have booked elsewhere. Wifi was very weak and slow in our room.

    « Solid hotel, decent for an overnight stop »

    Hotel is located 8km from the centre of Wellington so if you're looking for an evening out in the city centre this hotel is a little way out. Having said that, it's friendly, clean and a decent night sleep so if you're just stopping over for the ferry the next day then it's great and there is a big supermarket next door as well as some decent restaurants.

    « Comfortable, spacious and clean »

    This motel is tucked away and the landmark to look for is KFC. There is a gap in the traffic island to enter Burgess St when coming through Johnsonville. Access is easy. We were travelling with our adult daughter and my 86 year old mother-in-law so we booked a 1 bedroom unit. There is parking under the building with a lift to the accommodation which was great. Our unit was spacious, clean and comfortable. The Johnsonville shopping centre is an easy walk away, with takeaway food, supermarkets and restaurants available.

    « Great place to stay. Friendly Welcome »

    This hotel is a great find and one we will definitely use again, We had a very friendly and helpful welcome. The room was very comfortable and spacious and the hotel is ideally located just 10 minutes from the ferry terminal or CBD. There is also a good range of food outlets and a supermarket within a few minutes walk. I would recommend this to anyone.

  • 5
    « Good place to stay outside the CBD »

    If you are willing to stay outside the city then this place is good. Only a five minute walk from the train station and the surrounding area has places to eat. Showers and beds were both great and the room was roomy and clean. The only concern is the noise the doors make when they close in other rooms but the owners have put up signs to stop this so not much else they can do. All in all a great place to stay and would come back again.

    « Good overnight stay »

    Spent one night on way to Napier. The room was clean, quiet and comfortable. Parking was undercover. As we had telephone problems and had to use the hotel phone to contact Australia we were very surprised and pleased to find that the telephone call was not added to the bill. Many thanks.

    « Great hotel »

    Spacious , clean and comfortable rooms. Free parking, free wifi (500 mb daily). The staff were very friendly and helpful. There are lots of local shops and eateries in the area. To go to Wellington centre you can drive or take the train. If driving to town parking (not free) is available at the Te papa museum which has great exhibitions and is a must do for visitors to Wellington.

    « Very comfortable »

    The room was very comfortable and clean. The staff had opened the doors and windows to freshen up the room which was an extra touch to our comfort. All amenities were suitable and clean. Beds were very comfortable and the overall decor very appealing.

    « Easy access to city. »

    A bit tucked away so look out for the sign as the hotel is off the road and down a driveway. Stayed 2 nights in a room which had bedroom with 2 singles and a queen in the main room. The room also had a small kitchenette and a large bathroom. Both the bedroom and main room had TV's which was good. The only downside to our stay was the amount of noise we could hear from the rooms above and next to us. Other than that the hotel is close to the city and there are a few eateries within walking distance.

    « A surprisingly great place to stay. »

    An excellent location - both in relation to Wellington and its immediate area. Very easy access from the Highway, and a 5 minute walk to the station. So leave the car at the motel and enjoy the scenic journey into Wellington. Trains every half hour and no parking problems. The motel is located behind some workshops and next to the fire station. So it's really quiet! New, clean, well appointed and well designed, with friendly staff and comfortable beds.

    « Great location »

    I spent one night in this hotel and was very happy with the price and the location. The hotel had a small kitchen area and was very clean and modern in the room. The bar area provided a relaxing atmosphere to have a drink and unwind. There were all kinds of shops, restaurants and attractions very close to the hotel.

    « Ideal location for the ferry »

    This hotel is tucked away so is a bit hard to find. Plenty of free onsite parking so easy to park and forget the car and walk the short distance to shops and restaurants. Owner was friendly and check-in was quick and easy. Room was comfy and clean with a kitchenette and decent sized bathroom. We only stayed for one night before catching the ferry and the hotel is an easy 10 minute drive to the ferry terminal. Wifi is free but limited.

    « Pretty good. Not amazing, not bad. »

    Two nights here for a sales seminar. We actually used the lounge area for the small group seminar during the day and two of us shared the 2 room apartment. Everything we needed and nothing we didn't need. Clean and tidy and friendly staff. Good parking and plenty of food etc available nearby. No complaints.

    « Conveniently Located in Wellington »

    We enjoyed our recent stay at the Best Western Wellington. The rooms are spacious and clean and include very nice kitchen amenities. There is a laundry facility on the premise which is very convenient to use. We liked that the Best Western Wellington is located within easy walking distance of good restaurants and a very modern grocery store. This property also has easy access to State Highland 1 and within minutes you can drive to the center of Wellington. Best of all the owners made us feel so welcomed. They provided us with very good advice for touring Wellington which made for a very memorable visit.


Getting to the hotel ...

All directions
·From: the South on state highway 1, Climb Ngauranga Gorge past the top and take the left-hand lane, exiting into Johnsonville. Drive through the township to the end of Johnsonville Road. Go around the roundabout and back the way you came. Turn left into Burgess Rd (next to KFC). ·From: The North Turn off State Highway 1 at Johnsonville, turn left at the roundabout and then take the first left into Burgess Road (next to KFC) towards the Best Western Wellington.