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Best Western Hotel Rambler, Walsenburg

4.0/5  - basé sur 384 notations.
457 US Highway 85 87, 81089-9432, Walsenburg, United States - See map

Looking for access to the great outdoors but want to stay somewhere that feels like home? This conveniently located Walsenburg hotel is perfect for you. Located near Colorado's first state park, it quickly becomes apparent that the area has so many natural wonders and stunning scenic attractions to offer. Explore the area and relax in the picturesque setting by visiting Lathrop State Park, Horseshoe Lake, Martin Lake and San Isabel National Forest - all are 15 miles or less from this pet-friendly Colorado hotel. Want more adventure? Travel 65 miles or less and you'll find yourself at even more wonderful attractions, including Spanish Peaks Mountains, Cuchera Valley Ski Area, Bishop's Castle and Great Sand Dunes Monument. Many family vacationers also enjoy spending time at Colorado Gators Alligator Farm or on the many nearby excursion trains and scenic railroads. And with our property being located near Interstate 25, you'll be able to travel to all your destinations with ease. Make your trip even more memorable by taking home a unique antique piece - there are many antique stores near this Walsenburg, CO hotel. Several restaurants are within walking distance, ensuring you also won't have to travel far to enjoy a convenient meal. Our quality rooms come at an affordable price and offer generous amenities. Each spacious, clean room at this Walsenburg hotel offers a flat screen TV with cable satellite television and HBO®, a coffeemaker, a refrigerator, a microwave, free wireless Internet access and much more. To get the perfect start to each day, enjoy a complimentary full breakfast at this Walsenburg hotel. Unwind after a day of fun, sightseeing or work in the serene indoor heated pool and tranquil indoor hot tub. Additionally, the property offers several other key amenities, including a 24-hour exercise facility, guest laundry, free parking and a business center. For a memorable visit to Walsenburg, reserve a stay at the Best Western Rambler today and save!

Best Western

Hotel Rambler

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 382 guest reviews
NOTE ISSUED
Excellent
135
Very Good
153
Average
42
Poor
33
Terrible
19
REFER TO NOTICE
Business Business
46
Couples Couples
121
Family Family
135
Friends getaway Friends getaway
28
Solo travel Solo travel
33
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Sleep in Your Car"

1
13/09/2018

Just awful, but seems to be the only game in town. No way to read in these rooms; like most places anymore, the lighting is atrocious. I wish that other travelers would begin taking a fit about lousy lighting in hotel rooms. It doesn't seem to matter what you pay, it's all awful. The sheets were like sandpaper, the shower curtain was mildewed; a pretty nasty place AND it was $150 on a Tuesday night.

Diana C, General Manager at Best Western Rambler, responded to this review
I am very sorry for your experience. I will definitely look into the lighting. I appreciate that you let us know it wasn't great for reading. Also our shower curtain and sheets are not usually like that, I will be talking to my staff about it. Again thank you for bringing it to our attention

"Friendly Staff Clean and Comfortable room"

5
31/08/2018

I arrived and was checked in by the most friendly, welcoming and helpful woman! She even carried my bag upstairs I enjoyed the pool, jacuzzi and weight room! It's close to I-25 and a gas station! I hear the breakfast is delicious as I will find out tomorrow! I highly recommend this hotel to anyone passing thru this area! Very nice!!!

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at our property! We appreciate your kind comments regarding our staff and hotel. We hope to see you again soon! Thank you for your time, Heather AGM

"Adequate"

4
19/08/2018

It is situated in the middle of nowhere, The only places to eat are Kentucky fried chicken or taco bell. Room was clean, decent size, clean but not spacious. Parking was convenient, breakfast was adequate not fantastic. No pool.

"A REAL Hotel in Walsenburg"

5
19/07/2018

Walsenburg is the closest town to the Spanish Peaks Scout Ranch. My wife does NOT camp...she expects a real Hotel with internet, clean rooms and a comfortable bed..a great breakfast helps! The Staff at this Hotel are as good as any resort we stay at!!! There are other

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you very much, we truly strive to make everyone's stay enjoyable. Hope to see you again.

"Breakfast starts at 0500"

5
19/07/2018

Stayed here one night. It's a traditional motor hotel. No elevator for rooms on second floor. Front desk very helpful. Breakfast is above average for included and starts at 5!! Location right off the highway. Some rooms in the older part of the hotel, from 1970.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review and rating. We truly strive to make everyone comfortable.

"A Great Respite for the Weary Traveler!"

5
16/07/2018

I stayed at this BW over the weekend as part of a Red Cross deployment with the Colorado wildfires. What a clean and updated hotels. I've stayed at many hotels in my business and volunteering and this is a great place to stay. The beds are super comfortable and we even had a small kitchen in our room with fridge, stove, oven and microwave. My only small complaint is the noise from the A/C unit. In the heat of the summer, it was going off and on often. My bed was real close and it somewhat disrupted my sleep. The breakfast they serve in the morning is fabulous too. Each morning, there is a main egg dish (omelette, breakfast burrito, etc.) plus a waffle maker, cereal, instant oatmeal and various breads. Along with a great cup of coffee and you are good to go to face the day.. They are right off the I-25 at the beginning of the town of Walsenburg. You can't miss it. Very little highway noise either. I didn't have time to use any of the amenities but one other volunteer did use the pool and jacuzzi. She said it was great especially later after the kids were done playing. I also noticed that dogs were allowed. If I am down that way again and hopefully under better circumstances, I wouldn't hesitate to stay here!

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. We are so glad that you enjoyed your time here. Thank you so much for coming down to help out our community during our time of need! We appreciate it more then you will ever know! Thank you, Heather AGM

"Comfortable and quiet."

4
27/06/2018

We stayed here one night while passing through the area. Our room was comfortable and quiet, had good blackout curtains and a nice bed. We especially enjoyed the made-to-order breakfast burritos the next morning! Very friendly and helpful staff.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. We are glad you enjoyed your stay and look forward to seeing you next time! Thank you,

"Hotel is awesome!"

5
25/06/2018

Hotel was super clean and the staff was excellent. Kids really enjoyed the indoor pool. The breakfast was so good! They had a chef making fresh omelets and hash browns. Check in and out was super quick and parking is good. Would highly recommend this hotel!!

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review and rating. We hope to see you again.

"What a great find"

5
01/06/2018

This Motel has an older section and a newer section. We stayed in one of the original drive up to the door rooms. Our room was large and immaculate with super comfy queen beds. This hotel also has a very nice indoor pool area. KFC and taco Bell next door. No other nice, sit down restaurant option within walking distance. Breakfast of the day was made to order burritos they also had some other offerings. It was a bit pricey but having a managers reception would have made the stay a great value but, still easily the best Motel experience I have had in a long time.

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at our property. We appreciate your kind comments regarding our hotel and rooms. We hope to see you again soon. Thank you!

"Our yearly stop!"

5
16/05/2018

We have stopped at this hotel the last 2 years on our way from Oklahoma to Crested Butte and won't stay anywhere else! We love the breakfast????the hotel is nice and easy to get in and out of. Clean rooms and hotel staff is very nice. Highly recommend this hotel and we will continue to return!

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property and stay with us every year! Our team is so glad to hear your experiences with us are so great! We hope to see you again next year!

"Clean and comfortable"

5
04/05/2018

Excellent hotel. I stay every week since December for work. Great staff. Internet works fine. Clean room. Quick check in. Love that i work nights and they know not to disturb me during the day. The boy making breakfast does an awesome job!

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for your review and rating. We always enjoy having you stay.

"Great hotel experience"

5
29/04/2018

Room was clean, bed comfortable, blackout curtains actually kept out light, room was quiet, internet quick and easy, and breakfast was amazing! Front desk staff was welcoming and answered all our questions with a smile. Very good quality at a reasonable price.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property! Our team is so glad that you had a great experience while you were staying with us! We are always glad to help and serve everyone of our guests with a smile! We hope to see you again soon! Thank you,

"Comfortable"

4
21/04/2018

Room was very clean, bed comfortable. Slept well. Had an outside room and was very satisfied. Breakfast burrito was goid, only wished they had salsa. Staff very professional and great smiles. Good location.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for your review regarding your recent stay at our property.Our team is gad that you enjoyed your stay with us. We look forward to seeing you again soon. Thank you, Heather AGM

"It's the little touches"

4
20/04/2018

I've stayed in such a variety of hotels and resorts and have learned to appreciate the little touches (that impress). This place impresses with made-to-order omelets on a Friday, beautiful features in the rooms, (brushed nickel lamps, no less, super-sized fridge), superior staff, inviting pool area, and more. The furniture and beds, pillows appear to be new....and comfy beds are a MUST. The floors and carpets even look new. And all of this at a very competitive price. I'll be back.

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. We are glad that you enjoyed your stay with us! We hope to see you again soon! Thank you for your time, Heather AGM

"Great place !"

5
18/04/2018

On our way to Wyoming from the panhandle of Texas we stayed the night. Loved the online check in, we were able to walk in and just get keys and go to our room. Room was very clean and comfortable. Chef prepared us breakfast and there were lots of other food options. Staff was extremely friendly! Thank you!

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for taking the time complete a review regarding your recent stay with us. We are happy to know that you enjoyed the online check in as the program is very new. Also we are happy to know you enjoyed the breakfast as well. We look forward to seeing you again soon. Thank you, Heather AGM

"Nice hotel with easy accees to the highway"

5
12/04/2018

This is the second time we stayed here as an overnight stopover on our way west or south and we liked it both times. We kind of joked about the name but the staff, especially Brandi was very helpful and nice. We were having issues with the internet and she rebooted it and we were able to connect right away. The rooms are nice and clean. If you are weary and on 1-25 near Walsenburg it is a great place to stay.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We are so glad that you enjoyed your stay and happy that Brandi was able to help you with the internet. We hope to see you again soon!

"Nice stay"

5
09/04/2018

Nice hotel, beds weren't real comfortable but not the worst. I stay anytime imheading through. Staff I was very nice and very helpful. Breakfast is fresh and very good. They make to order. Worth the night stay

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review and rating. I will look into the bed comfort, as that is always a hard one to please everyone.

"Great Hotel!"

5
01/04/2018

My husband and I stopped here for the night after driving all day. The desk person was fast and friendly, the room was immaculate, and the bed was comfortable with pillows galore. The room was nicely updated and had a beautiful mountain view as well. Breakfast was great with a nice selection of hot and cold items. There aren't many dining options within walking distance, but downtown is just a short drive. Would definitely stay here again.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We are so glad that you enjoyed your time with us! We hope to see you again soon. Thank you, Heather AGM

"Nice Hotel in a Small Town!"

4
11/03/2018

Our stay was very good....nice ladies at check-in.....clean rooms! Very good breakfast...made to order biscuits and gravy on Sunday Morning! Different buildings, but we were upstairs in the main building. Some noise in hallway, but not bad.

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We are so glad that you had a great stay and enjoyed the room and breakfast. We hope to see you again soon! Thank you for your time,

"Clean and Quiet"

3
29/01/2018

While the new regular Best Western (as opposed to a Best Western PLUS) was clean and quiet and the staff genuinely pleasant, the towels and sheets have seen better days. I had softer towels in Army basic training - sheets too. The sheets were clean as was all the bedding, but again - scratchy and the bed was HARD as a plank. I guess we better look for the PLUS next time. With the change in signage, Best Western has dropped standards a bit. I LIKED the old sign and the old Best Western.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. I am very sorry that you encountered issues during your stay with us. I will look into these issues as this is not acceptable from our property. I hope you consider staying with us again on your next trip through southern Colorado. Thank you for your time,

"Good experience"

5
29/01/2018

Great stay, clean rooms, there are rooms in the main building and also around the hotel where you can park right in front of your room, they have a gym and a pool/hot tub which is great for relaxing after a long drive. Breakfast was great too it's continental plus a special that they said changes (it was omelette and hash browns when we stayed) . Overall good experience.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We are so glad that you enjoyed your stay with us and all of our amenities including the hot breakfast. We hope to see you again soon. Thank you!

""Best Kept Secret on Hwy 85-87""

5
28/01/2018

You wouldn't expect to find such a nice accomodation in this location, kind of out in nowhere. Our room was in the single story area and it was very quiet away from the traffic noise. The staff member was very friendly and helpful to check us in. Our room was "squeaky" clean and the bed was comfortable. The room was large, had a table and chairs and refrigerator and microwave. I like the vanity and sink separate from the shower room and this was the way it was. The breakfast was excellent and unusual with a chef, complete with hat, serving you the hot special and then you had plenty of other choices to help yourself to. We will definitely stay here again and hope others will enjoy a stay too. The price is reasonable too.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. I am so glad that you enjoyed your stay with us and we appreciate your business. We hope to see you again soon! Thank you!

"Great place to stay."

5
08/01/2018

We love the Best Western Rambler in Walsenburg. Spotless clean, comfortable rooms. Breakfast was great. One time the served breakfast burritos and this time it was biscuits and gravy. We brought our 2 dogs and that was no problem at all. It is a great place to stay and a great price.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your rating and review. Its always a pleasure to have you stay with us.

"A little disappointing, but good overall"

3
29/12/2017

Good affordable place to stay. However the Hot Tub was not working well, which was really disappointing after a long day of driving. Breakfast needed more Gluten-free choices for people with Celiac or wheat sensitivity.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for your review and rating, we will be looking into the issues you mentioned. we hope you will give us another chance to provide superior guest service.

"Good service"

4
23/12/2017

Staff was friendly and helpful. Rooms were a bit dated, but bed was comfortable and everything was clean. Breakfast was excellent. Chef was available for hot dish and everything else was well stocked.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. Our team is happy you enjoyed your stay and the breakfast. We hope to see you again soon! Thank you for your time, Heather AGM

"Clean and fresh"

4
17/12/2017

Stopped for a quick overnight stay on way to mountains. Room was clean and reasonably updated, people were friendly and breakfast was simple but fresh. Definitely would stay again. However, I would avoid the Chinese restaurant down the street — food was way too salty!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at our property. Our team appreciates your kind comments regarding our staff, rooms and breakfast. We hope to see you again soon! Thank you, Heather G.

"Really nice"

5
12/12/2017

While in town and in need of a room this fit the bill. Person working front desk was very friendly and helpful. Room was more than expected. Very clean and plenty of room to relax. Shower and bathroom very clean. Breakfast was above expectations. I highly recommend this motel.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at Best Western Rambler in Walsenburg. Our team is so glad that you had an enjoyable stay. We hope to see you again soon! Thank you, Heather AGM Best Western Rambler

"dependable quality"

5
27/11/2017

when we go to a hotel we choose Best Westerns because they have a pool and the things we want in the rooms (refrigerator, microwave). This one was conveniently placed for us, it had great friendly staff and was a comfortable place to stay while in that location. We would stay there again if we were there again. The nice thing about this chain for us is that where ever we need to go there is likely to be one, and they are reliably clean and friendly.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review and rating, we truly hope to see you again.

"Below standard "

1
16/11/2017

The sheet doesn't looks new. The pillow is so small, I don't think it's a standard pillow. Staff were friendly though. Breakfast was standard. Huge parking space. Near by gas station and restaurant (Taco Bell & KFC). It's the worse BW I had ever experienced so far.

Diana C, General Manager at Best Western Rambler, responded to this review
I am very sorry for your experience. I am going to look into the room you stayed and and evaluate its condition. Thank you for mentioning our staff. I hope you'll give us a second chance. Thank you

"Dirty Dirty"

1
12/11/2017

Bugs in room, stains on chairs and dried stuff on table sides, black specks on sheets. Just plain Nasty. Was told the bugs were normal due to the area. Not offered any discounts. I would never stay here again!!!!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am very sorry for all the inconveniences you faced during your stay with us, the bugs are not "normal" however we are located in a rural area so that may be why our front desk representative said that. Thank you for your time, Heather G.

"Nice motel. Friendly staff"

5
12/11/2017

This is a nice and clean motel with friendly staff. We stayed in a room in the motel portion , where we got to park right in front of the door to our room, which was very convenient. The room was nice and roomy, and the bed and pillows were very comfortable. For the complimentary breakfast, they cooked up breakfast burritos for us that were really good.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. I am glad that you enjoyed the hotel and staff. We look forward to seeing you again. Thank you for your time, Heather G.

"Impromptu stay for the night"

4
04/11/2017

We were traveling from Durango, CO back to Texas and picked this place to stay for the night. At first we thought the price was high for a drive up hotel room but overall we were pleased. The room was large and clean and we had easy access to the ice machine. The pool was nice but we were disappointed that the hot tub was out of order. They had a good breakfast with an omelette station which was a nice surprise. Overall a good stay but just a little high priced for our experience.

Diana C, Public Relations Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. Thank you for choosing to stay with us during your travels, I am sorry you were disappointed, we hope to see you again next time so we will have a chance to change your mind about our property. Thank you for your time, Heather G.

"Short Stay"

5
04/11/2017

We have been driving cross country and this was one of our stops after a long day of driving. The room was clean and comfortable and the staff was very friendly. The adjacent restaurant served a delicious dinner and breakfast.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We appreciate your business during your cross country trip and I am so glad that you had a good experience at the hotel as well as the restaurant across the street. We hope to see you again soon! Thank you for your time, Heather G.

"Few Options in Walsenburg CO"

3
29/10/2017

Walsenburg CO is a good 1/2 way point between Denver and Albuquerque or Denver and Durango. Just know that your options are limited and Walsenburg is a small town. Staff at the Best Western did their best with property with limited resources. On the pls side - Tina's diner a couple of miles to the west is a MUST STOP for breakfast.

"FRIENDLY STAFF"

5
21/10/2017

Stayed one night on my way to Monte vista CO to visit family. Helpful staff, clean, comfortable and convenient. The people in the town are Friendly and quick to share nice places to visit around the area.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. I am glad you enjoyed your stay, hope to see you again.

"Great friendly staff"

4
17/10/2017

I stay here with family every year and I am always met with very nice and friendly staff. The room is always clean and welcoming. There are places to eat near by and it is very spacious. I have always received great customer service as well. Thank you!!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. We are happy to have you every year and hope to see you again next time! Thank you!

"Stonewall "

1
16/10/2017

Horrible! Allowed us to check in with no running water, room reeked of smokers, made us pay for a night! No Running Water....while we were checking out, they were still checking new comers in, really... and to top it off, Best Western in Emporia had no running water after the Dirty Kanza ride and they also made us pay for the night! Best Western has a an odd way of taking care of their customers. Would you eat breakfast at a place with no running water?

Diana C, General Manager at Best Western Rambler, responded to this review
I am not sure that this was our hotel in Walsenburg, but on behalf of Best Western I am truly sorry for your experience.

"Safety and care in a snowstorm"

5
11/10/2017

We were caught in a snowstorm and unable to journey to our destination. We stopped at this BW and the staff helped us look at our travel options, and made us feel welcome. This is the place to stay if you are traveling around Walsenburg, Colo. Clean, spacious rooms with amenities. At the end of a stressful day, this staff is comforting and the BW excellent.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your response. We are always happy to help.

"Nice Hotel ,Great Staff..... But.................."

4
05/10/2017

My grandson and I stopped here for the night on our way back from Denver. The staff was great checking in and very friendly. The room was clean, big and very comfortable. The but comes in here. When using the stairs by our room that evening , a man was passed out on the stairwell, obviously very intoxicated.Needless to say it was frightening coming around the corner by myself and finding him. It was promptly taken care of and he was removed.The room across from ours held some noisy people and we opened the door to a bag of garbage in the middle of the hallway. it was gone by morning. One suggestion is to make sure the entrances are locked to outsiders. Saw another transient the next morning getting coffee , but he was very pleasant. The breakfast was good and plenty of choices, including biscuits and gravy and the hostess was very pleasant. We would stay there again for sure, but maybe a little more security would be a good thing.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review on your recent stay with us, I am glad that you enjoyed your stay with us. I am sorry you had issues during your stay. We take the safety of our guests seriously and I will make sure our management team takes measures to prevent this from happening again. We hope to see you again soon. Thank you for your time, Heather G.

"Not what I expected"

2
04/10/2017

Looks were deceiving. Our room was much older than the pictures/front building appeared. Our key didn't work. I couldn't get on the internet. The staff were friendly and tried to be helpful, but this room didn't meet Best Western Standards that I have become accustomed to.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am very sorry you had issues during your stay with us. Thank you for your time, Heather G.

"Great hotel, conveniently located on RT. 25"

5
01/10/2017

Super room, although, wish they'd have had a king available. (Don't think this hotel has king beds.) Anyway, clean room, nice decor. GREAT hot breakfast!!!! Couldn't get any better for free. Slower internet, but nice that we didn't have to pay for it.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. We do have kings, it may have been that we didn't have any at that time. We hope to see you again!

"Pleasant little place"

4
23/09/2017

This is a very nice little motel just off I25. Some rooms have a jacuzzi tub in them. We stayed in a suite with two king beds. Very comfortable and clean, but nothing extra special. The place has recently been renovated. The breakfast is nice as well.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. We appriecate your input and look forward to seeing you again! Thank you, Best Western Rambler

"Lovey staff"

5
16/09/2017

I did not stay in this hotel (but i would in a second) We pulled into the hotel and asked assistance from the check in ladies They weren't busy ,and new we were not staying at the hotel ... but the two lovely ladies at the front desk answered all of our questions and were so helpful. We can not thank you both enough Kudos to the best western for having such wonderful ladies representing them Next time im in town Without a doubt we will be staying with you

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much!!

"Diamond in the Rough"

5
09/09/2017

Very clean and suitable. Very nice folks who smile. Spacious and perfect for me. Quiet but full. Only used internet but it was fast. Can't complain about anything. Toilet seat not for adult male; maybe a child?????

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for your review. We are very glad you stayed with us.

"Best Western comfort"

5
07/09/2017

I can always count on Best Western hotels for a clean, comfortable stay. Staff was great, breakfast a wonderful start to the day. I usually am on my motorcycle, and they make sure I have a room where I can keep an eye on my bike. If there looks like rain is coming, I can always park under the entrance shelter. Best Western is best for bikers!

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for your review. I am glad we could accomidate you and your motorcycle. We love our Bikers.

"Southern Colorado"

5
04/09/2017

Easy to find on the Interstate, clean, modern and convenient. Staff went above and beyond what most do. Town of Walsenburg is quaint throwback to the old days when railroad was the main source of travel.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you for your review. We hope to see you again.

"Bright spot in the middle of nowhere"

5
04/09/2017

Great find when we weren't sure what we would find. Friendly and helpful staff, clean rooms nicely decorated. At breakfast we were served delicious omelets, surprising, all in all a happy relaxing experience.

Diana C, General Manager at Best Western Rambler, responded to this review
We are so glad you enjoyed your stay, we hope to see you again. Thank you

"Excellent hotel"

5
30/08/2017

This was an excellent hotel at which to stay for one night, clean room, good breakfast, hospitable employees. I would recommend this hotel to everyone. I would stay there again if I was in the area. I am from Massachusetts.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for your review regarding your recent stay with us. We are so happy that you enjoyed your stay with us and plan to come stay with us again. We hope to see you soon! Thank you for your time, Best Western Rambler

"Extremely satisfied with Best Western"

5
29/08/2017

Great staff, hot breakfast with omelet and hash browns as well as all the continental breakfast items. Room was clean and swimming pool was really nice with a hot tub that hit the spot after a long day on the road. Will be looking to stay at Best Western again when traveling.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. We look forward to you staying with us again.

"Great Stay"

5
28/08/2017

This hotel has everything we needed--wifi, which isn't horrible, a pool, which is small but sweet, a fridge (works great) and microwave, clean rooms, nice televisions (with HBO), good, hot breakfast, a workout room, and very friendly, responsive staff. The view we had was a field of flowers with swallows flying everywhere, and the surrounding environs offer wonderful historic points of interest, as well as local art and produce. Great stay!

"Do not stay here"

1
22/08/2017

The worst best western ever. The bed had a big dent in it. I was charged more for my room then they quoted me on the phone. The room was cheap and I hated the dispensers like a public bathroom. The staff was not helpful. Over all a zero.

Diana C, General Manager at Best Western Rambler, responded to this review
I am very sorry that you did not have a nice stay with us. I will look into the issues you have mentioned. Thank you

"Best place we stayed all vacation"

5
21/08/2017

We rolled into Walsenburg around 8pm, I wasn't thrilled about the Best Western we were going to stay in, however, when we walked in the lobby was very nice and the gal at the front desk was super nice and she found a room for us. We got up to our room and it was really nice, as nice as some high end hotels. Everything worked and it was the best night of sleep I got on our 2 week vacation. I was pleasantly surprised by this hotel and I want to say good job staff!!! We were just passing through but there are some neat rock formations around if you feel like wondering out and exploring on your own.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. Knowing your experience was great makes us happy. We hope to see you again soon! Thank you, Heather Best Western Rambler

"No water, broken promises, horrible stay"

1
06/08/2017

Not only is the place a dump, we didn't have running water the two nights we were there, they are liars. I requested a refund for our stay, and was assured by one manager that we would receive a full refund. When I went to check out, I left my email address to get confirmation of our refund. Upon returning home, another manager said that they were only going to refund one night, of our two night stay. Now I am on the phone with my credit card company to get the promised two nights refund.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for your review regarding your recent stay with us, I am sorry about the issues you had to deal with as we are also dealing with issues with the city to get our water restored for our guests. I apologize that this issue made a negative impact on your stay with us. Thank you, Best Western Rambler

"Great 1 night stay"

5
06/08/2017

Passing through on our way to the Great National Sand Dunes... hubby had a gig in La Veta and needed a place to stay. The hotel is nicely maintained-- we had fun in the pool and enjoyed the breakfast a lot!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for your business during your trip through southern Colorado. We appreciate your kind comments about your stay with us, we hope to see you again next time! Thank you, Best Western Rambler

"Bets Wester-Walsenburg"

5
06/08/2017

Clean room with that was very large in living space. Had a cabin like atmosphere. Covered are to park motorcycles. Been there before and would definitely stay again. Hot breakfast, made to order omelets & hash browns.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for your response and for staying with us during trip through Colorado. We appreciate your business. We hope to see you again soon! Thank you, Best Western Rambler

"Gross! Do not stay here!"

1
04/08/2017

Do not stay here. This is the grossest hotel I have ever stayed in. Our floor (with gross, dirty carpet) had hard uneven "hills" all thru the room - the nightstand was so crooked with the uneven floor that my belongings were rolling off. Our sheets were not clean (see picture)...there were so many visible stains and hairs. And the bath towels were rags. And not even clean rags at that. We cannot wait to get out of here in the morning - I am so disgusted. This may be understandable if the rate was low, but we just paid $220 for this filth. Unacceptable.

Diana C, General Manager at Best Western Rambler, responded to this review
I am very sorry for your experience, we will be looking into the issues that you had mentioned.

"Nice, comfortable, and quiet"

4
27/07/2017

We'd been looking for a room all over southern Colorado, it seemed, and this place was a good place to light for the evening. Room was clean, comfortable, and quiet on the evening we were there. The staff referred us to a nice restaurant in town. We especially appreciated them phoning us in the morning to let us know that the water was going to be shut off in an hour (city water line broke). Although it was a little earlier than we wanted to get up, it was nice to have time to shower and such without having the unpleasant surprise of no water mid-shower. I usually prefer to stay at locally-owned places but this was worth the extra $$, not to mention all those smaller and cheaper hotels had no vacancies!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. I am glad that we were able to inform you of the water issue before it caused too much of a inconvenience to you. We hope to see you again soon. Thank you, Heather G. Best Western Rambler

"Good business hotel"

4
22/07/2017

Good variety of fresh cooked breakfast items that change every day of the week. Overall, very quick breakfast service, that starts early at 6am, making it great to get on the road faster.Convenient location next to highway and gas station. Exterior room next to ice machine made some noise, but overall good location.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. I am glad that you enjoyed our fast and convenient breakfast. We hope to see you again soon. Thank you!

"Colorado Road Trip"

4
21/07/2017

very nice hotel and staff. Not really close to restaurants but staff was very helpful in directing us to places to go for dinner. The breakfast was the best, there was a cook that fixed us a fresh breakfast sandwich was excellent. Nice pool area, very clean.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. We hope to see you again.

"Walsenburg"

4
19/07/2017

Passing through town after a long day of traveling. Staff was very nice and accommodating. The room was clean and big. Location was great by the interstate. Breakfast had a variety of items. I would recommend this hotel.

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. Hope to see you again. Diana Cupps GM

"Good place to stay in Walsenburg, CO"

3
19/07/2017

Not a luxury place, but a clean, large room with basic amenities in which to spend the night. If I needed to stay in this area, I would choose this BW again. Very helpful an positive staff. Breakfast was minimal but did have a chef preparing hot breakfast burritos. An older motel that has been nicely redone,

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. We strive as a team to make every stay enjoyable.

"One night stay while traveling to the mountains."

4
16/07/2017

We stopped here for one night on our way up into the mountains. The place is nice and well kept. However it certainly wasn't worth the $163 I spent for ONE night. I actually got that price on a deal with a coupon!! If you talk to people who live in Colorado, they will tell you the hotels are able to now charge basically whatever they want because of the legalization of marijuana and the fact that people are coming there to buy it and will pay whatever the asking price is for a hotel. Mind you, I'm NOT against marijuana and not trying to start a debate. Just simply saying while this hotel is decent (free breakfast was nice), I've stayed in much nicer, higher rated hotels for FAR less than $163 per night.

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for your response.

"On A Road Trip"

3
16/07/2017

Stopped at this hotel as it was at the end of a long day of driving. Upon checking in, we found the WiFi was down for several days and would be until a part was installed. The room was average and the bathroom was very small and tight. Not at all near anything worthwhile to eat at. Okay for just an overnight stay.

Diana C, Manager at Best Western Rambler, responded to this review
Thank you for your response. We actually have all our equipment in now, very sorry for the inconvenience.

"Passing through to Sand Dunes"

4
06/07/2017

Room was nice and spacious. Soap dispenser was empty when we arrived but was taken care of within a matter of minutes. Breakfast was good. First time i had someone make me an omelette which was nice. Would not want to stay more than a night due to the lack of things to do around the area.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. I am glad that you enjoyed your stay even though you did run into a few issues. Thank you, Best Western Rambler

"Friendly service"

4
30/06/2017

Service of the staff was great. They are always friendly and eager to help. If you have any problems with anything they will be there to help. Breakfast is always good and they make sure to serve you as quick as possible.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay at our property. We appreciate your kind comments regarding our staff. We hope to see you again soon! Thank you, Best Western Rambler

"Great Staff!"

4
26/06/2017

Great staff! Breakfast burrito was delicious! For the area, this is my choice. Should my travels take me to this town again, I will definitely stay here. Easy access from the interstate. Quiet evenings. Several food options are nearby.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your stay with us. We are happy you enjoyed the breakfast and location. We hope to see you again soon. Thank you, Best Western Rambler

"Good Value"

5
23/06/2017

This location is a cut above the normal property. Great customer service. Breakfast was good and the room was clean. The pillows were great. The mattress was good. Wifi was adequate. The tub drained a little slowly. Easy and quick check in. The refrigerator was adequate.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. Thank you for your kind comments regarding our staff, I'm glad they made your stay a great one. Thank you for notifying us of the issues you had in the room you rented, I will make sure those got taken care of. Thank you for your time, Best Western Rambler

"Pet friendly!"

5
23/06/2017

2nd nite of 3.5 wk cross country vacation. We look for out of way, pet friendly hotels and have great luck with our picks. This was no exception. Older place that appears to have been gutted and remodeled. Bathroom was fantastic with larger than regular bathtub. Bedroom was very spacious and bed comfortable. Breakfast was more than usual fare and on day we were there, there was breakfast burritos offered from grill in breakfast room.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay at our property. We are happy you and your pet had a great stay! We hope to see you again soon! Thank you, Best Western Rambler

"50 YEARS"

5
21/06/2017

We were surprised how well we were welcomed .Celebrating our 50th wedding anniversary , Best Western Went out of there way .. The entire staff was most accommodating ..We have stayed at this Best Western several times heading west from Illinois .We hope to be back in the future

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review on your recent stay at our property. We were so happy that you made us part of your celebration. We hope you enjoyed the honeymoon suite and wine. We look forward to seeing you the next trip! Thank you, Heather AGM

"Half way to Pagosa"

3
17/06/2017

We always try and stop here for the night. It is about half way on our trip to let grand kids swim before going on to Pagosa Springs. The room smelled of smoke and we reported it and they came and deodorized. They are very accommodating but the rooms could be updated. The free breakfast was very good. We asked for extra towels and some had holes in them.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay with us. I am sorry that this stay wasn't as enjoyable as the rest you have had in the past, if there is a certain section of our hotel that would better suit you please let us know. Thank you for your time, Best Western Rambler

"it doesn't get much better than this"

5
17/06/2017

it doesn't get much better than this. You can park in front of your room and the rooms are clean and comfortable. As an entertainment feature, there is bird dodging. What a fun sport to break up a long, long drive. I'll go out of my way to stay here.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. I am glad that you enjoyed our little "friends" most guests find them as a big nescience, however there is no controlling mother nature. We would love to see you again soon! Thank you for your time, Best Western Rambler

"Nice room, great breakfast, over priced"

4
13/06/2017

The service was outstanding! The room very clean and the bed comfortable. It seemed to be a bit over priced though. The access through another convenience store parking lot was a little disorienting but overall it was a nice stay while driving though the area.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to review your recent stay with us! We hope to see you next time you are in the area. Thank you, Best Western Rambler

"Nice Hotel"

4
08/06/2017

This hotel has a newer 2 story building surrounded on 3 sides by the original row of single story rooms. We had a King room in the single story part of the hotel complex. You could park at your door. We had to walk to the middle building for breakfast and the indoor pool/hot tub. The weather was nice so it wasn't a problem. The room was large, very nice, and updated. Everything was very clean. There was a microwave, fridge, and flat screen TV. The bed and pillows were comfortable. The linens and towels were good quality. The bathroom vanity/sink was outside of the bathroom so no privacy. It was sufficiently lit. Check in and checkout went smoothly. We received a nice welcome bag of bottled water and some snacks for being reward members. The breakfast was very good with several hot items. All the staff was friendly. The hotel was quiet. Now for 2 complaints: The hot tub was out of order and the wifi was so slow it was impossible get anything done. We would stay here again because it seems to be the best hotel in town. As a side note: If you want pizza, go to the First Choice Market and get one of their Brick Oven Pizza's. They are awesome! I'll be writing a review on that also.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for taking the time to review your recent stay at our property. We appreciate your business and we look forward to seeing you again soon. Best Western Rambler

"Gem in nowhere"

5
01/06/2017

This place did not disappoint after disappointing inn in Santa Fe at a highly recommended place. Front desk staff were great and accommodating. Hot breakfast. Warm water pool. Room vety clean. We've decided to make Best Western our chain after this experience. We travel and stay in hotels about 40 nights a year

Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much for your review. We truly strive daily to provide a great place to stay. Diana Cupps GM

"Great breakfast"

4
27/05/2017

It was a "breath of fresh air "to have omelets for breakfast after the same old, same old hotel breakfasts. The room was clean and comfortable. It looks like it was an old motel that was recently remodeled.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review and your kind comments regarding our breakfast, we appreciate you taking the time to let us know how your stay was. We hope to see you again soon!

"First Class"

5
12/05/2017

Very good experience at this hotel, high level of appearance and maintenance. However the hot tub was out of service. This is a roadside property and a bit away from the town. Only next door was KFC and Taco Bell, both were not the best ! There was not much more in the town of mention we found. But if you need a quality property this is it. Good value for money paid. Built / Remodel 2008. There are other hotels prior / pueblo and another one past this one somewhere. Asked to stay in front where we parked which faced the hwy, there was only occasional road noise noted. Pretty well sound proofed room.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. I am glad that you had a good time and we look forward to seeing you again soon. Best Western Rambler

"Great"

5
04/05/2017

Great friendly and extremely helpful staff. We got caught here in a snow storm and the staff went out of their way to assist us and give us travel and weather advice along with being extremely pleasant!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review on your recent stay with us. We are glad to be able to help you out during the snow storm! We would love to see you again soon. Thank you, Best Western Rambler Walsenburg

"Newly remodeled rooms but freeway noise"

4
30/04/2017

We stayed in the old part of the hotel but they had redone them all and they were very nice. The problem we had was that our room faced I-25 so we had freeway noise all night. If you stay here ask for a room facing west.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your stay at our property. I am glad that you had a good stay with us and we will be happy to put you into a different room next time you stay with us. We look forward to seeing you again! Best Western Rambler

"Nice Quiet Place to Stay"

5
29/04/2017

This is the second time we have stayed at this hotel and will stay here again when we are passing through. This time was marginally better than the last - mostly based on the quieter location of the room. Having all the doors open inward toward the courtyard makes the hotel seem a little more secure. The room was quiet, with very little outside noise. Two minor drawbacks were that the refrigerator motor was noticeable when it was running and the soap had congealed in the nozzles of the soap dispensers. The refrigerator did not run all that often, and the dispensers were easily opened up with a coffee stirrer which was already available in the room.

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. I am sorry for the issues you had during your stay and will look into them. Thank you for notifying us of the issues so we can get them fixed for future guests. We hope to see you again soon! Best Western Rambler

"Beautiful Views"

5
26/04/2017

Very comfortable and pleasant hotel! Pillows are very plush for a cozy night's sleep. Great restaurant across the street called George's. Views are great when you walk next store to the gas station. Right off the highway. You won't be disappointed staying here!

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you so much for completing a review on your recent stay with us! I am glad that you enjoyed your stay while you were working in the area! We look forward to seeing you again next time. Best Western Rambler

"bad saff and nasty rooms"

1
25/04/2017

the mtg does not care nasty commode also not once not twice I told them that I could not get into my room door lock was broke she acted as if it was my fault filial after the 3 day of me complain they moved me also I think if people are going to grill they need to move it away from the rooms and town their noise at night every night drinking in front of room and cursing I do not think other people wont's to here this mess also the TV programing sucks NO chanles but 1 thru 28

Diana C, Front Office Manager at Best Western Rambler, responded to this review
Thank you for completing a review, We will look into the issues. We hope to see you again.

"For small town, nice hotel."

4
09/04/2017

It looks like Best Western purchased an old hotel and updated it. The room was comfortable and clean. The breakfast was excellent. We had made to order breakfast burritos. It was tasty and filling. Don't let the exterior fool you, it was very nice on the inside!

Diana C, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review regarding your recent stay at our property. I am glad that you enjoyed your stay and the breakfast. We hope to see you again soon. Thank you, Heather AGM

"Great place!!"

5
05/04/2017

We stopped late without a reservation as it was snowing. Right off I-25. Staff was very friendly. Rate was great. Breakfast was amazing. A homemade hot breakfast sandwich!! I've never stayed anywhere where this happened. What a great way to start the day. We also got a hot shower with pressure which is rare when staying at a hotel. All in all a terrific place to stay. I highly recommend this place.

Diana C, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We are happy you enjoyed your stay with us complete with a hot breakfast and shower. We hope to see you again soon! Thank you for your time, Best Western Rambler Walsenburg

"Great staff! The rest is adequate"

4
30/03/2017

The employees stepped up during a nasty winter storm/power outage that lasted for many hours and was brewing coffee and cooking omelettes over a gas stove in the dark! Tough situation and they handled it amazingly.

Diana C, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. I am glad you enjoyed your stay even in the dark and cold. We hope to see you again soon!

"Super layover hotel right on I-25"

4
28/03/2017

Stayed in this Hotel as a layover between Austin and Crested Butte. The room was clean,quiet and everything worked just as it should. Desk staff was very friendly and attentive. Location couldn't have been better for our trip. There was a Taco Bell and KFC just across the parking lot that made picking up a quick dinner to eat in our room very convenient. This property has both a Hotel section with rooms off of interior hallways and a Motel section where you can park right outside your door for those who want to keep a closer eye on their vehicle. Both looked newly remodeled and well maintained. The complimentary breakfast was one of the best I've seen. They had an actual kitchen that was making fresh breakfast tacos with homemade salsa that was excellent. This was in addition to the standard waffles, cereal and pastries. The nice woman that was cooking even made my son a taco and wrapped it in foil when he didn't get down before she closed the kitchen-great service! We will make this our "go-to" property for future Colorado trips.

Diana C, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your recent stay at our property. We are happy that you enjoyed your stay with us. We hope to see you on your way back through Colorado.

"Clean & Comfortable"

5
23/03/2017

Stayed here on our summer trip. A welcome sight from the flatlands of western Kansas and Eastern Colorado. Very comfortable, was never so glad to get out of the car and into a comfortable bed! Also very clean, nothing out of place.

Diana C, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review regarding your recent stay with us. I am glad that you had a comfortable clean stay with us. We hope to see you again soon! Heather AGM

"It served our purpose"

3
18/11/2016

Though a bit overpriced, the BW Rambler was adequate for an overnight stay. The bed (especially pillow) wasn't very comfortable and I had a somewhat restless night. They did offer a hot breakfast (made to order breakfast burrito) but it was very bland with far too much potato for the minute amount of meat and egg. The desk service at registration was great (thanks, Cosmo!).

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. Our team is happy that you had a good stay with us, even though you thought it was overpriced. I apologize for the breakfast burritos I will speak with my breakfast attendant. We use all of our reviews as training and growing opportunities and appreciate your suggestions. Thank you for your time, Heather G. Best Western Rambler

"Lack of customer service and bedbugs"

1
10/11/2016

We chose the Best Western because of convenience to I-25 and the reviews on Tripadvisor. Our room was large with 2 queen beds and easy parking. As I moved the pillows on one of the beds there was a small brown bug. Thinking it was a beetle, I didn't pay much attention and quickly brushed it off the pillow. My husband slept in the other queen bed and in the morning was covered with bites, which we thought were from a spider? However, as we continued on our trip the bites became larger and redder and itchy. I looked up bed bugs and the bite locations, redness and itchy matched. The bug between the pillows matched the photo of a bedbug. The next morning we called the motel and explained the problem to the desk staff; who stated the information would be passed on to management.. My husband called the motel again this morning and spoke with management who stated the exterminator was called but no bugs were found. However, we have yet to receive a call from the motel, any apology, or discussion about what happens if we carried any bedbug eggs home with us. What about medical bills if the bites become infected? We are taking all precautions, but if we do get an infestation in our home - what then? The 35 plus bites are red, ugly and uncomfortable and can last 2 weeks plus. Management be pro-active and take care of customers.

bwrambler, General Manager at BEST WESTERN Rambler, responded to this review
We are truly sorry for your experience. We take every situation serious and we are doing our best to be proactive, and take immediate action, even though it took a whole day after you checked out to be informed of your issue. When I spoke to your husband, I told him that we were sorry and that I immediately called pest control. Upon inspection we did not find any infestation, however to be proactive we treated the room. I expressed my apologies and asked if there was anything I could do, he replied that he just wanted to let us know. If there is anything else further we can do for you please let me know. THank you Diana GM 719-738-1121

"Nice update to Best Western Rambler"

5
06/11/2016

My room on first floor had been totally updated except for arm chair and ottoman in room. First floor was noisy compared to my prior stays being on second floor which was much quieter in my opinion. The value was ok but expected lower since it was the month of November and not the summer months. I have stayed here many times over the years and will continue to do so.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. I am very sorry that you had a noisy stay with us this time because of the location of the room you rented. For future reference you can always request a specific room or floor at the time of reservation and we will do anything in our power to get you a room that you prefer. Our rates change daily according to availability and other factors that may effect our guests. We look forward to seeing you again soon! Heather G. Asst. GM Best Western Rambler Walsenburg, CO

"Quiet place to lay your head"

5
26/10/2016

The staff was happy and helpful,our room was roomy and air conditioner was quiet and worked well,room was clean,some of the outlets didn't work and the bathroom door didn't shut well but beds were wonderful slept well.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your recent stay at our property, I am glad that you enjoyed your time with us. I am very sorry that you encountered some issues with the room that you rented, I will make sure those issues get looked at and fixed. I appreciate you letting us know about the problems so we can get them fixed for future guests. We hope to see you again the next time through Walsenburg. Thank you for your time, Heather G. Best Western Rambler Walsenburg

"Noise issues"

3
21/10/2016

The rooms were nice and comfortable, but I could hear my adjacent rooms when they went to the bathroom, turned on their TV or talked. The rest of the motel is updated with easy access from the interstate and with easy access to food (although it is all fast food). If you want a nice sit down meal you have to drive a short distance into town.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay with us. I am sorry that you could hear other guests during the night, I will check on the issue and appreciate you bringing it up so that we can take care of it for future guests. We hope to see you again soon. Thank you, Heather G. Best western Rambler Walsenburg

"good overall value"

4
17/10/2016

We stayed here one night towards the end of an extended road trip. Hotel was conveniently located, room was well appointed and clean, breakfast in the morning was typical fair but good to get you going. Overall a nice stay and good value.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your recent stay with us. I am happy that you enjoyed your stay, the breakfast as well as our convenient location. We hope to see you again soon! Thank you for your time, Heather G. Best Western Rambler Walsenburg

"Best Western Rambler, Walsenburg, Co"

3
16/10/2016

It was clean but nothing to write home about. We were put in a room with outdoor access to the parking lot which was noisy. The complimentary breakfast was good with numerous selections. We thought the rooms were a bit overpriced for the location and quality.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on our property. I am sorry that you feel that way about our hotel, I hope that you will give us another chance to provide you with excellent customer service in the future. Thank you, Heather G. Best Western Rambler Walsenburg

"One and Done"

4
11/10/2016

We stopped here for one night. The check in was easy and the desk clerk was very friendly. The room was cleaned in a hurry while we waited outside. Maybe too quick. The room and furniture is older. Nothing wrong with the room. Just not our preference. Nice breakfast variety. I asked my wife if she wanted to stay there on our return to Texas and she said no.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. I am sorry that you had to wait for your room to get cleaned our check in time is 3p.m. anytime before that the room is available upon availability only. Just so you know for future reference you can always request a room of your preference at the time of reservation. I hope that you will stay with us again so that we can change your mind about our property. Thank you for your time, Heather G Best Western Rambler

"Very friendly staff and big room"

4
08/10/2016

The hotel has a separate building from the main hotel. It is buildings on the properties which are large apartment rooms. We stayed in one of those rooms. It was very spacious. We had 3 large beds, dining room table and full kitchen. Breakfast was good and omelettes cooked to order. Negative-When we opened our room, an overwhelming urine odor overtook us. They had brand new carpet but smelled as if someone urinated. We went to tell the front desk clerk but he couldn't move us because they had no vacancy. He tried to find some cleaner but couldn't. We went and bought Febreeze. We used half a bottle of it on the carpet. The smell of the urine and Febreeze proved to not be a restful night. I told the front desk clerk in the morning and she apologized. She took money off the room and gave me extra points on my account without me asking for any of it They truly know customer service at this hotel. Very nice and helpful.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your recent stay with us. I am glad that you enjoyed your stay with us regardless of the issues you encountered. Thank you for your kind compliments regarding Heather, the front desk representative that checked you out. I am glad that she was able to help make up for the problems you had during your stay with us. Thank you for your time, Heather G. Asst. Manager Best Western Rambler Walsenburg, CO 81089

"A pleasant surprise"

5
05/10/2016

Recently renovated property. Original motel from 1958! Location close to freeway. Front desk helpful and pleasant. Room was simple but excellent value for $. Clean and comfortable. No noise. Single story with parking out in front of room. Breakfast good. All the staff were extremely pleasant. The manager said they were in the process of replacing shower heads, they need it; but that's just a minor detail. TV reception wasn't good but another minor detail as most people staying here would be in transit, not staying for an extended period. Because of price, cleanliness and cheerfulness of staff I gave it a 5.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you so much for completing a review on your recent stay with us! I am so glad that you enjoyed our property and staff. We hope to see you again soon! Thank you for your time, Heather Best Western Rambler Walsenburg, CO

"Home away from home"

5
04/10/2016

The staff is always friendly and very accommodating . The newly remodeled rooms are beautiful, as well as, comfortable and clean. I would highly recommend you stay. There is some great site seeing if you do stay.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay with us. We have worked hard during our recent remodel to improve the property for our guests, I am glad that you liked the improvements. Thank you for recommending our hotel and our area to your friends and family. Thank you for your time, Heather G. Best Western Rambler Walsenburg CO

"Clean, friendly with breakfast-nicer then expected "

3
03/10/2016

Just off I-25 with easy access to downtown and state highway 160 and the Highway of Legends. Surprise bonus: pool hot tub and Gym. Rooms have a small desk and a comfy chair, free Wi-Fi and comfy beds.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. I am so glad that you enjoyed the convenience of our location and the amenities we offer. We hope to see you again the next time you are in the area. Thank you for your time, Heather Best Western Rambler Walsenburg CO

"Fall CO trip"

3
01/10/2016

Hotel was clean and bed was comfortable. Breakfast was sparse on number of items available for the price paid for room, which was excessive for the fall season, but they have a captive clientele. Will still stay there again, but will advance book.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay with us. We do provide a contenential breakfast featuring a different hot special each day of which is free with your room. I am very sorry that this did not fit your needs, if you have a suggestion of something to add please feel free to let me know. We hope to see you again soon! Thank you for your time, Heather G. Best Western Rambler

"Wonderful stay in Walsenburg"

5
24/09/2016

Great front desk staff, lovely rooms at a great price. This property is located on the edge of town. It looked brand new and we enjoyed a relaxing quiet stay at this property. The receptionist recommended dinner at the LaPlaza Hotel, downtown Walsenburg. That turned out to be a great time. Thank you!

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your stay with us! I am glad that you had a great stay with us and our team was able to improve your stay in Walsenburg. We hope to see you again soon. Thank you, Heather G. Best Western Rambler

"Major improvements to an outdated motel"

4
16/09/2016

I was really impressed with the improvements to the motel and it is still being remodeled right now but what has been done is great. Would definitely recommend this motel to my friends and family. They have a very good breakfast available at six which is plus for us because we are early risers and like to get on the road as soon as possible.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay with us. We appreciate your kind comments regarding the remodel as we have been working very hard to improve our property for our guests. We look forward to seeing you again soon! Heather G. Asst. Manager Best Western Rambler Walsenburg

"Clean rooms, fair price, friendly staff, good breakfast"

5
16/09/2016

I recently stayed here coming into Colorado and again 2 weeks later upon leaving . We stayed in 2 different rooms and both were clean and very roomy. The 2nd night we had a problem getting into the room and the very nice clerk, Brandy, was very helpful in checking the door. She couldn't make it work so she moved me to another room that she said they had complaints of the loud refrigerator. I said no problem just unplug it. Problem solved. I find this place to be convenient from I25, a gas station next door and across the street and a KFC next door. I plan on using this place as my stop over in the future. I am able to park my horse trailer out front and walk my horse in the small area out front. This is an older motel but it is clean with very nice friendly people. The breakfast was a big homemade breakfast burrito.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay with us. I am glad that you enjoyed your stay with us and that you will stay with us in the future. We enjoy having you with us and appreciate your business. Thank you for your time, Heather G. Asst. Manager Best Western Rambler Walsenburg

"Good"

4
10/09/2016

We were unsure about stopping after looking at the reviews. We were both very tired and decided to try. It must have been newly carpeted. We thought it was nice and we slept good. Was a little loud for a short time because a high school football team was here...but they quieted down.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review regarding your stay with us. I am glad that you enjoyed your stay with us, we have been going through many changes through our renovation. Thank you for your time, Heather G. Asst. Manager Best Western Rambler Walsenburg

"Very Clean and Modern with Pool"

4
02/09/2016

Choices in Walsenburg are pretty limited. Our experience was good. I like a firm bed. The rooms were very clean and modern with couch and coffee table sitting area in the room, a mini-suite. There was also mini ref, well stocked coffee bar and nice sized, very clean restroom facilities. The kids loved the indoor pool and that alone made the stay worth what I consider to be a little pricey for a roadside inn/place to get a break. Breakfast was good and included for all as well, so that also took some of the sting out of the price tag. It was worth the money and I would stay there again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your recent stay at the Best Western Rambler, we appreciate you taking the time to let us know what you enjoyed most about our hotel. I am happy that you had a great stay with us and the kids liked to indoor pool. We hope to see you next time you are in the area. Thank you for your time, Heather G. Best Western Rambler Walsenburg

"Hotel has improved "

4
02/09/2016

We stayed there 5 years ago building was old showing age ,staff was not helpful , everything outdated dirty . Didn't return till this week . They updated some rooms , lobby , outside and front desk person said they are continuing updates on the rest . Our room was clean comfortable .Staff was real nice asking what they could do and breakfast was good Biscuits gravy . A little noise early morning from other guest closing doors etc but overall it has improved .

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your stay at our property. We are working hard to improve the hotel for our guests and we appreciate you taking the time to let us know how you liked our improvements. We hope to see you again soon! Thank you, Heather G. Best Western Rambler Walsenburg

"Don't expect a good night's sleep"

3
07/08/2016

Noisy air conditioner, loud buzzing fridge, poorly made beds are tucked too tight on the side and bottom sheet does not stay tucked. Sheets wadded up, partly due to tossing and turning from inability to sleep.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on your recent stay at our property. We use all of our reviews as training opportunities for our staff. I appreciate you letting us know about the problems you encountered during your stay so we can resolve them for future guests. Thank you for your time, Heather G. Best Western Rambler Walsenburg

"Great stopover"

5
06/08/2016

This was a nice stopover on our way into Colorado. The rooms were nice and clean and the staff was great. Our breakfast was just great! We woke up refreshed and ready to hit the road. I would recommend this hotel to everyone.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on your stay at our property. Thank you for your kind complements regarding our staff, rooms and breakfast I am glad that you had an enjoyable stay at our hotel. Thank you for your time, Heather G. Best Western Rambler

"on the road to Gunnison"

4
05/08/2016

great hotel for our needs but bring your own pillow bc the pillows they have are hard we woke up w stiff necks the breakfast was good, they offered biscuits and gravy as part of the hot breakfast. and of course the waffle machine is a big hit w the kids.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. I am sorry about the pillows, I will make sure they are switched out. I am glad that your family was able to enjoy the breakfast. We hope to see you again soon. Thank you, Heather G. Best Western Rambler Walsenburg

"good location"

4
05/08/2016

Check in staff great, helpful, and courteous. Breakfast staff was great. Food less than other Best Westerns and burrito meat was bad. Clean, comfortable, pleasant rooms and lobby. No elevator. Good location. We were tired and had been traveling for 10 days.

"Clean Comfort"

4
22/07/2016

BW Rambler staff were welcoming and helpful. My room was cool and comfortable with all the necessities. I thought having the aircon on before we arrived was great and good to retreat to after the 38c day outside. Serves its role as a traveller overnight stop well.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review of your recent stay with us. I am glad that our staff was able to make you feel at home and our rooms were cool and comfortable. We look forward to seeing you on your next trip through town. Thank you for your time, Heather G. Best Western Rambler Walsenburg, CO 81089

"Very disappointing"

2
15/07/2016

We usually stay at BWs while traveling but will never stay in this one again. No value for the price. I appreciate the hotels that offer pet friendly rooms and we don't mind paying the extra fee to stay at a nice property. This hotel made us feel like we were sent to the "bad" rooms out side because of our small dogs and charged extra. The room was dark, dingy, and not comfortable. The internet didn't work at all. But the worst thing was the breakfast offered. We are usually able to help ourselves to the offerings at most hotels, but this one had a worker who brought a plate of biscuits and gravy to you. The offering was meager, but she wanted our room number and mentioned her "tip" jar. I was very put off by this hotel. We won't use it again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review on our property, we use the information from the reviews as training opportunities to improve our hotel for future guests. I am very sorry that you felt as if you were put into a worse room because you had a pet. Although we do have designated pet rooms for multiple reasons in no way did we mean for you to feel like we were treating you different because of the pet. I apologize for the breakfast attendant, I will speak with her about approaching the guests for their room numbers. Breakfast attendants are required to ask for room numbers to prevent non guests from entering the breakfast area. I am sorry you did not enjoy the made to order biscuits and gravy and continental breakfast items, we are working to implement changes to the breakfast to better accommodate our guests. Thank you for your time, Heather G. Best Western Rambler

"Based on the local options this is 5 star I am sure"

2
14/07/2016

The Rambler is going through extensive remodeling, the room that we stayed in was one recently completed. WOW, they are definitely doing this on a budget, if nothing else it is interesting to see. Room was clean and well appointed, biggest issue was the lack of outdoor lighting. They have plenty of light fixtures just no bulbs? Construction materials piled up outside rooms, laundry/Ice facility out of order, i'm sure that was part of the remodel. Opted to skip breakfast here.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you so much for your review on your recent stay at our property, we appreciate you taking the time to let us know how your stay went. I apologize that the remodel we are currently doing negatively effected your stay with us. We hope that the next time you stay with us our construction will be over and our hotel improved. Thank you for your time, Heather G. Best Western Rambler

"Great place"

5
10/07/2016

Efficient check-in & out. Very clean rooms and common areas. The beds were comfy. The Wi-Fi worked and the refrig was cold when we arrived. There as a wide variety of breakfast items including individual omelets.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you so much for your review on your recent stay at our property, we appreciate you taking the time to let us know how your stay went. Thank you for your kind compliments regarding our hotel and staff. I am glad that you had such a great stay with us! Thank you for your time, Heather G. Best Western Rambler Walsenburg

"Not the best"

2
07/07/2016

We only stay at Best Western hotels and usually have nothing but great things to say. This particular hotel does not fall into that category. We will not stay here again. The hotel was extremely overpriced and the room had a horrible smell. I really did not like that no place in the entire hotel had ice. Overall, we were very disappointed.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review regarding your recent stay at our property. We appreciate all feedback and use it as training tools for our staff and management. I am very sorry about the ice machine were waiting on the technician to bring a part. (being rural is a curse, sometimes). There is an addition Ice machine in the Main building first floor. We have water bottles at the front desk as well as a cold water dispenser at the breakfast area. I am sorry you missed it. I will have my pest control come out again and help us take care of the spiders. Thank you for your time, Heather G. Best Western Rambler Walsenburg

"Great Visit"

5
07/07/2016

Excellent hotel, great location, very clean, friendly staff, nice pool and hot tub, excellent workout room, the breakfast was really good each morning too! If we come back that way we will definitely stay there again.

"Not what I expected"

2
05/07/2016

I had read great reviews of this place and I was so disappointed with my stay. We got to the hotel the room was in the outside part which was OK. But the light fixture over the sink was missing a cover and the light bulb kept blinking, very annoying. We got bitten up by bugs while we slept.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Dear Kelly Schriner, Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am very sorry for your issues during your stay, we are looking into the issues and get them solved immediately. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you for your time, Heather L. Best Western Rambler Walsenburg

"Great family stopover"

5
25/06/2016

On our way to Great Sand Dunes, we stopped just off of I-25 at the Walsenburg Best Western Rambler. With two 10 year olds and a toddler in tow, we were quickly and efficiently checked in. Our room was in one of the outer buildings, but everything was conveniently located around the main building where the pool and breakfast were served in the morning. Kids had a blast in the pool, super clean room, comfy bed, working amenities (microwave/fridge), FREE WIFI, and breakfast was fantastic! Super friendly associate cooked our made to order omelets and eggs. Kids ate make your own waffles. With a limited selection of lodging in this area, this is the one I will stay in, if I ever head that way again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review, we appreciate you taking the time to let us know what you enjoyed about your stay with us. I am so glad that you had a good experience with us on the way to the Great Sand Dunes with the kids. If you ever head this way again we would be so happy to have you. Thank you for your time, Heather G. Best Western Rambler

"Impressed"

5
25/06/2016

Good place to stay, friendly and accommodating staff. Nice clean place. It's in a perfect location, right of the freeway,I 25,there is a gas station,and a couple of fast food places. I got there late, and luckily Doug was able to help me out. I needed to extend my stay and Diana was able to help me. This place is in the middle of nowhere, and I could not give it enough praise. Thanks for everything. I will stay there again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you so much for completing a review! I am glad that all of our employees were able to improve your stay with us, especially Diana and Doug. Thank you for your kind comments about our hotel I appreciate you taking the time to let us know what you liked about your stay with us. We hope to see you during your next trip. Thank you for your time, Heather G. Best Western Rambler

"Great Stop Over"

4
12/06/2016

Clean, comfortable rooms with a welcoming staff and plenty of breakfast options. Kids enjoyed the indoor pool as well! Made a great stop over for our drive into Colorado and would consider staying there again on our next trip.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review, we appreciate all feedback from our guests so that we can move forward and improve our hotel and staff for future guests. I am so glad that our staff was able to improve your stay with us and you enjoyed the options for breakfast. We hope to see you again soon and the pool will be waiting for the kids! Thank you for your time, Heather L. Best Western Rambler 457 US HWY 85/87 Walsenburg, CO 81089

"Working on septic tank "

4
05/06/2016

From the first call I made to BW to make a reservation, the gal assisting me was very friendly. When I called to confirm my stay with my pet, a different gal offered great customer service. Upon arrival the gentleman at the front desk was a joy as well. There was some construction going on so there was materials outside room #9 but since I was made aware of it, it wasn't a big deal. The room was spacious, liked that there was fridge and microwave in the room. The only small issue was that when flushing the toilet, there was a foul smell. After speaking with the gal at the front desk, was informed the rooms outside the main building had septic tanks and are working on getting all on city water. The pool was warm (people don't track in sand that settles at the bottom of the pool) and the hot tub was relaxing. The next morning breakfast was good. Had warm biscuits and gravy. Yummy waffles. A good variety of breakfast items. And again the gal attending the breakfast area was very pleasant.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review on your stay with us! I am so glad that you had pleasant experiences with every staff member you came in contact with. Our team tries hard to provide superior customer service for every guest who stays with us. I am sorry about the odor coming from the toilet, we are working with the city to fix the issue. Thank you for your time, Heather L. Best Western Rambler 457 US HWY 85/87 Walsenburg, CO 81089

"ok for overnight"

3
31/05/2016

The complimentary breakfast was poor...mini muffins, mini apples, only hard boiled eggs. The biscuits and "sausage" gravy was pitiful. Was assigned a disabled room. So when you took a shower, the water from the shower would run out of the shower into the bathroom.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to post a review regarding your stay with us, we appreciate all reviews and the training opportunities they provide for our staff and management. I am very sorry you did not enjoy the breakfast, we are currently implementing changes to our breakfast and take your comments in regard while doing so. The showers in the handicap accessible rooms are made in such a way so that someone with a wheelchair can wheel right into the shower. I apologize that you were given one of those rooms, usually we do not rent out one of those specific rooms (unless requested) until we are out of other rooms to rent. I hope you reconsider staying with us again so that we can provide you with an improved experience with us. Thank you, Heather L. Best Western Rambler

"Clean room"

4
30/05/2016

We had a large, clean and quiet room. The breakfast bar had a nice variety, including cold cereal, fresh fruit, toast, coffee and juice. They served eggs, bacon and potatoes for those wanting a fresh, hot breakfast. Staff was polite and friendly. Don't hesitate to stay here!

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review, we appreciate you taking the time out of your day to tell us about your stay with us. Thank you also for the kind comments regarding breakfast, I am glad that you enjoyed what we have to offer. Best regards, Heather Best Western Rambler

"Overnight Stay"

4
28/05/2016

This was my first night out on my vacation trip. I called ahead when I knew about where I wanted to be for the night and they were ready for me when I got there. The staff was friendly and the room was comfortable and clean. Having breakfast provided speeds things up for travel and lessens the expense for meals.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
We appreciate you taking the time to complete a review regarding your stay with us. I am so happy that our staff was able to accommodate you and make your stay with us as enjoyable as possible. We hope to see you next time you are in the area! Thank you, Heather Best Western Rambler

"Best In Town"

4
10/05/2016

This hotel is the BEST in Town on the other hand it is the ONLY place in town that does not look like a FLEA BAG /RAT TRAP!! It really is a nice place it stay. They are renovating so it should only get better! It has a small work out room, small indoor pool which is fine for the region, otherwise it would be a mud bath because of the wind and there is also a "warm" tub. It could be a little warmer! breakfast is as good as could be expected.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review, we appreciate you taking the time out to let us know about your experience at our hotel. Our team works hard to provide our guests with the most outstanding experience possible, so thank you for kind comments regarding our hotel. I apologize the hot tub was not warm enough during your stay, I will go over with staff the proper temperature to keep it at so that future guests can enjoy it as well. We hope to see you again soon! Thank you for your time, Heather Best Western Rambler

"Enjoying Walsenburg Co"

5
09/05/2016

Arriving in a snow storm and earlier than their normal check in, Diana & Brandi made our stay very memorable & welcoming. I had read bad reviews about this hotel & I can say we had no problems with our check in or our rooms. The omelets were a little skinny but the young lady there was very friendly. We would stay here again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for your kind comments regarding Diana and Brandi, I am glad that they were able to improve your stay with us. Thank you for your time, Heather Best Western Rambler

"It's ok"

3
03/05/2016

We stayed on our way home from winter in AZ. We are snowbirds. The desk staff were very helpful, the sausage gravy and biscuits were delicious (free breakfast). The bed was comfy and clean. Thank you!

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing a review! I am so happy that you enjoyed your stay with us. We work hard to make sure that every guest has a excellent experience with us. We hope to see you during your next trip. Heather Best Western Rambler Walsenburg

"Decent, cheap hotel in the middle of nowhere."

4
02/05/2016

My wife and I stayed here for one night, to break up our long drive while traveling through Colorado and New Mexico. The hotel was OK and the free breakfast was fine. There were no problems with this stay. The room was normal, no problems. There is an indoor swimming pool and hot tub. I used the hot tub in the early morning, and it was good. The hotel is located at a dusty crossroads where there is a convenience store, gas station and truck stop. The actual town of Walsenburg is a couple miles away, and the town is more substantial than I expected. This hotel room cost me about $85 (AAA rate) and I have no complaints.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for the kind comments regarding your stay with us, I am glad that you had a good experience. Thank you for your time, Heather Best Western Rambler

"Very disappointing motel - Find another place in town (good luck)"

2
25/04/2016

I will get the good out of the way - the sheets were clean. I was in an outside room (where they put you if you have a pet - $10 pet fee) and walked in and instantly wanted to move motels but there was a massive snow storm and we couldn't get any other room in town. The television was fuzzy, tiny and useless unless you stood very close to it. The bathroom had 'not clean' towels so we decided to skip the shower (and they had not left any shampoo or soap). The window in the room was one foot tall and 2 feet wide...terrible and dark in room. If you have a pet stay elsewhere b/c you will not be allowed in the new part of the hotel but will pay the same rate. And the rate is as high as the La Quinta in Trinidad (40 minutes away south) and that hotel is awesome and worth the over $100 fee which is want the rate is at Best Western Rambler.

"But breakfast saved the day..."

3
18/04/2016

For this price, the bathroom fan should not sound like a scream from "Invasion of the Body Snatchers." And amenities? Yes, if you count the hand lotion. No cable guide, or any area support, come to think of it. HOWEVER, the fresh omelettes and friendly young lady who covers the breakfast station brought it all up a notch! Tip that girl generously!

"Remodeled rooms are great! "

5
07/04/2016

Stayed there for a few days for work. Couldn't get a brand new room, but I got a remodeled one in the old wing and it was great. The picture on the TV cut out a couple times, but turning it off and right back on fixed it, so no big deal. It was clean and comfortable.

"solo"

4
15/03/2016

the best western hotels and resorts was the only hotel in the area with a room. I was in the area to see my wife . the room and servers was very good. I like the way you had the lay out in the dinner room.

"Switched Room Several Times, All Bad"

1
12/03/2016

Sadly, this place is really disgusting (and we stayed in what they call the "new" wing). For starters, the persons that checked me in and out (when we left a few days earlier than expected to change hotels) were very friendly. Those people and the lobby were not the issue. I literally switched rooms 3 times. All three had dirty carpet, walls, and an overall dirty feeling. On one of the rooms the window didn't lock (and I was on the first floor), on another room their was food all over the floor and the sheets were obviously used, on the final room I settled for a room with sheets that were not clean and I slept with a towel over them (the first towel I pulled down was dirty), and when I showered noticed the shower liner had several inches of pink mold. I was there with two business partners and when i saw them the next morning they were disgusted with their room and had similar situations. We had to switch hotels and stay in Trinidad the next few nights. Very frustrating. And the rooms were the SAME cost as nicer hotels in Trinidad! Some of these reviews MUST be fake.

"Comfortable travels"

5
09/03/2016

Friendly and helpful staff and well kept, comfortable rooms. I have extended stays and these accommodations make it much easier to get through the long stays. I would reccommend this establishment to anyone traveling to Walsenburg.

"Helpful staff, awesome breakfast"

4
02/03/2016

Stayed here one night for business in Walsenburg- this hotel is a little outside of the town, which made me feel safer. The woman who checked me in noticed that I was traveling alone and moved me from an exterior room to an interior upstairs room, which I really really appreciated. Also, the breakfast was amazing. They had made to order breakfast burritos with homemade salsa- incredible. Will definitely return!

"Nice Stay"

5
21/02/2016

This BW Rambler is a very nice Hotel in "Middle of No Where, CO). Nice and clean and under process of renovation. This is my 4th stay. The only "gripes" are the heating/ A/C is a wall unit and sounds like a JET ENGINE and was either toooo hot or toooo cool. Hard to regulate. Thus you had to crank up the TV to hear it. Also I found the bed was on the FIRM/ HARD as a rock side. Otherwise a fine place to stay!

"No"

1
16/02/2016

Don't stay here unless you are prepared for an overall bad hotel experience experience. Not clean, hotel amenities are dirty, nothing to do, and shares a parking lot with a Taco Bell, KFC, and a Gas Station.

"Make sure to request the NEW side"

2
11/01/2016

I stay at Best Westerns across the state and am usually very satisfied with the room quality and rates. This trip I was extremely disappointed in the room that was booked from this hotel. There are defiantly two different story's depending on which side of the hotel/motel your room is. DO NOT STAY in the old side, be sure to request the NEW side and you will be OK.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to give us a review. I am sorry that you were disappointed with your stay with us. We are currently remodeling our "motel" side of the hotel and hope to change your opinion about the rooms once we are done. Of course, you can always request a room inside our main building at the time you make your reservation with us and we will do everything possible to get you a room that will better accommodate you. Thank you for your time, Heather Best Western Rambler Walsenburg, CO

"Good stop for the tired traveler"

4
09/01/2016

During the recent winter storms, my wife and I decided to stop for the day. Best Western Rambler was able to accommodate us. The front desk staff was friendly, the room was what we needed, the bed was comfortable for our needs. The breakfast was typical for a budget hotel, however the do have a little kitchen. The morning that we left, they were making homemade breakfast burritos which was a nice change. If we need a place to stop while traveling through Colorado, we wouldn't hesitate to stay here again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review! I am so happy that our property was able to accommodate you during the winter storm. It is always nice to find a nice comfortable place to stay after dealing with winter driving conditions. I am glad that you enjoyed the breakfast burrito our hot special for that day. We try to provide a different options for travelers then the "norm". Thank you again for choosing Best Western Rambler!

"Clean, reasonably-priced, central to many areas"

5
04/01/2016

This hotel is away from the 'hustle and bustle' of the bigger-area cities and made for a nice base to drive to various locations, which for us, included two day trips to New Mexico. There is construction going on but it isn't likely to interfere with anyone's stay at this property. Excellent breakfast, clean rooms with a very good cleaning staff and very responsible and responsive desk personnel that makes you feel very comfortable. Great prices and upscale for the area.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review! We are glad that you enjoyed your time with us here at Best Western Rambler and that our staff was able to make you feel comfortable. We hope to see you again soon! Thank you for your time, Heather Best Western Rambler Walsenburg, CO

"Way over priced"

2
31/12/2015

I would have expected to pay about half of what they charged me after seeing the room. The lobby and breakfast area is fairly new looking. Then the clerk, which sort of said, "what do you want?" when I came in, sends us to a back separate building that was probably built about the time when the auto first came to Co. They are apparently remodeling the rooms but it appears to be very slow going. The room had a strange odor and they just didn't care about upkeep. Example, the lotion bottle had been used and half full. And other annoying things. Mostly the cost.

"Construction issue"

3
26/12/2015

Be sure to ask if you are being put in a room in construction area. Hotel does not clean area outside rooms being occupied. You will track in copious amounts of dirt and debris to your room and have to walk around on dirty carpet as you get ready for bed!

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for taking the time to complete a review. I am very sorry the construction for the renovation we are doing was an issue for you during your stay with us. We hope to have the construction completed in a timely manor so that it does not effect our future guests. Thank you again, Best Western Rambler 457 US HWY 85/87 Walsenburg, CO 81089

"Half way stop"

4
22/12/2015

Walsenburg is a half way stop for us on our way to New Mexico. In bad weather we stay over night there. The Best Western Rambler is the best place to stay for us. Close to the highway, friendly with comfortable beds.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review, I appreciate you taking the time to let us know how your stay went with us. The Best Western Rambler is a half way stop for some travelers who visit the area, I am glad that our location suits your needs. It means a lot to us that you are comfortable with us. If you need anything in the future please contact us. Best regards, Heather 457 US HWY 85/87 Walsenburg

"Overpriced about 20 dollars, but breakfast almost makes the difference "

4
10/12/2015

Had to stop at truckstop with 4 loads and needed 6 rooms. Two rooms were complained about within our group the next morning, the other 4 were fine. My room was clean, the bed was comfortable, has microwave and refrigerator in a wooden cabinet and the shower was very hot. The room temperature was easy to adjust. We needed copies next morning and staff readily provided them for us with no fuss. Breakfast is made for you and brought to your table when hot. It is being remodeled and is a work in progress. I would stay again.

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review! I am so glad that your group was able to stay with us during your visit to Walsenburg and that our staff was accommodating to your needs. I am sorry that some rooms within the group had problems. Our staff works hard to effectively eliminate any problems our guests have. We hope to see you and your group again soon. Heather Best Western Rambler 457 US HWY 85/87 Walsenburg, CO 81089

"Breakfast made to order included"

4
30/11/2015

Clean and comfortable rooms, lobby, exercise and breakfast rooms. Included with your accommodations: breakfast entree of the day, made to order, along with usual cereal, juice, & waffle station. My breakfast sandwich was hot and appeared quickly after it was ordered. Nice!

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review! I am so happy that you enjoyed the breakfast, we try hard to be a little different in our offerings of a hot special. We hope to see you again soon! Thank you, Heather L. Best Western Rambler

"Run Down Condition of rooms"

2
23/11/2015

Most of this property consists of an old style drive up to the door motel. This room was run down and poorly maintained. For example, the toilet rocked...not the toilet seat, but the toilet wiggled on its base. The employees said that rooms in the newer portion of the motel were just as bad. Paid almost $90 for a $40 motel. Will avoid this place

bwrambler, Front Office Manager at BEST WESTERN Rambler, responded to this review
Thank you for the review. I am very sorry that you did not enjoy your stay with us. We are currently working on remodeling our rooms to better serve our guests. I apologize you had a bad experience with us. We hope you decide to stay with us again in the future so we can change your mind about our rooms. Thank you for your time, Heather L Best Western Rambler

"Walsenburg Family gathering"

4
23/11/2015

Management provided a special rate for all of the family traveling to Walsenburg for a family reunion. The room was clean; however carpeting was in need of cleaning. The pool was open and warm, the hot tub was out of service. The staff was very friendly and helpful. The breakfast area was clean and had sufficient food selection including an employee to assist with serving part of the food. The outside area of the motel is clean and close to fast foot location. I would recommend the Best Western

"Breakfast burritos to start the day"

4
21/11/2015

Standard motel, clean, pleasant, quiet. But the breakfast burrito makes it stand out from the usual plastic breakfast offerings. The generous-sized fridge and microwave are a help for travelers carrying a cold chest along.

"Rambler is an excellent hotel"

5
31/10/2015

Excellent experience in all categories: clean, friendly, professional. I highly recommend this hotel - we travel alot and this was exceptionally good. I would have given all 10's - however on the food they, along with most hotels, do not offer much in the way of vegetarian/vegan options for the breakfast so I gave 9's - however they did have an impressive, clean kitchen and made breakfast burritos fresh on location in addition to the self serve options.

"Great hotel for a night or longer stay."

5
19/10/2015

Stayed here on our way to Durango. Very convenient, just off I25. Hot breakfast served along with other options. Nice, comfortable accommodations, large room. Checked in after 11:00 pm. so didn't take advantage of other amenities.

"Best Western Rambler Inn"

3
14/10/2015

Clean and comfortable. 2 stories but no elevator. Our room was fine, bed was above average. Very noisy neighbors. Used the Jacuzzi and that was great! Breakfast was different as the attendant was making breakfast sandwiches, my guess is to control portions. We asked for "maid to order" so to speak, no carbs etc. Food was just fine. Thought the overall price was high.

"Adequate, but tired"

3
26/09/2015

The room smelled like heavy air freshener when we opened the door. Alerted management who said that it must have be the previous occupant, but did not offer to change our room and denied using scented cleansers to cover smells. Fixtures are old and leaky and refrigerator makes a huge racket (Shut it off). Breakfast burrito was very good. Management needs to actually listen to their customers.

bwrambler, General Manager at BEST WESTERN Rambler, responded to this review
Thank you for your review. Sorry for your experience. I would have offered a room change, but unfortunately we were full and there was no place to move you. As policy we do not use scented cleaners or air fresheners in the room to cover odors. Again I am sorry for any inconvenience this caused you.

"One night and at the last minute"

4
24/09/2015

We were in the area late in the afternoon and decided to end our day in Walsenburg. After checking with Trip Advisor we booked this hotel. The room and the property were clean and neat. In addition to the normal continental breakfast most hotels offer this one offered breakfast burritos at no cost which were a welcomed change. There is some exterior renovation taking place in the older part of the hotel but since I stayed in the newer part I can only report that the exterior renovation was taking place. It appeared the contractors doing the work were keeping a neat work area with all construction debris picked up and a safe environment for the hotel guest. The hotel is adjacent to a KFC/Taco Bell which is adjacent to an A&W. Food other than these require a five minute ride to the center of town. Be aware that most restaurants are closed on Sunday and Monday in Walsenburg so your dining options may be limited on those days. Booking with Trip Advisor saved $10 per room from the normal rate and was the same as the government rate at this location.

"Best Complimentary Breakfast EVER!"

5
14/09/2015

This was a quick one-night stay for our family of 3. We got in super late, but received courteous, prompt, and efficient service. The double room was immaculate, including the bathroom, refrigerator, coffee maker, linens, floors. It was quite full, however noise was not a problem. The best part of all was the breakfast! Usually "complementary breakfast" consists of dry muffins, sugary cereal, instant oatmeal, etc... Actually, I have seen hard boiled eggs once or twice. Not true at the Rambler! They have a cook on duty who will make you an omelette with bacon and cheese if you want! And hash browns! She was so friendly too! Like she wanted to be there cooking for you! Imagine that!!! We tipped her. The eating area was very clean as well. If you're passing through, stay there!!

"Don't stay here."

1
11/09/2015

They charge if a person smokes yet they do not clean the room if they do. I was put in a non smoking room that reeked of smoke. The a/c did not work, the internet did not work, the ice machine did not work. I have a service dog and was put in the room furthest from the potty area even though when I made the reservation I was told that I would be close to the potty area. For every complain there was an excuse. I got $9 off my $100 bill.

"Very nice!"

5
03/09/2015

We plan to stay here on our next trip. The check-in staff was very friendly and very helpful, the room was clean, nice comfy beds and the breakfast was great. Everything from bagels and danishes to freshly made egg sandwiches and waffles. Good coffee too! Thank you very much Walsenburg Best Western Rambler staff. :)