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Best Western Hotel Wainwright Inn & Suites, Wainwright

4.5/5  - basé sur 315 notations.
1209 27th Street, T9W 0A2, Wainwright, Canada - See map

Stay at this Wainwright hotel - conveniently located one block from Highway 14, close to historic Main Street - with complimentary breakfast. The Best Western Wainwright Inn & Suites is committed to providing the best in customer service and accommodations at an affordable rate. This pet-friendly hotel is situated near many businesses and area attractions - perfect for any traveler. Hotel guests are close to the Wainwright Museum, Wainwright Rail Park and Train Tressel. Corporate travelers will enjoy convenient access to Hardisty, Credit Union and Sun Life Financial. Favorite local events include the Wainwright Stampede, held annually the third and fourth weekends in June. This Alberta, Canada hotel offers spaciously-appointed guest rooms and suites, each complete with a microwave, refrigerator, cable satellite television and free high-speed Internet access. Guests will receive a complimentary full breakfast each morning. Additional amenities at this Alberta hotel include an indoor swimming pool, fitness center, business center and guest laundry. For superior customer service and a convenient location in Alberta, Canada, make a reservation at this great hotel today.

Best Western

Hotel Wainwright Inn & Suites

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 315 guest reviews
NOTE ISSUED
Excellent
220
Very Good
75
Average
11
Poor
6
Terrible
3
REFER TO NOTICE
Business Business
168
Couples Couples
27
Family Family
81
Friends getaway Friends getaway
20
Solo travel Solo travel
7
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"If you have to stay in Wainwright, make sure you stay here!"

5
10/07/2018

My family of four had to be in the area for a week and we chose to stay at the Best Western Wainwright. Best. Decision. Ever. Not only was the hotel conveniently located, but the staff really went above and beyond to make our family feel really welcome. Not just the front desk staff upon our arrival, but every staff member we came across for the entirety of our stay. When travelling with small children, feeling like you're not a nuisance really can be a huge stress reliever and we were so thankful for the staff's kindness. We will definitely plan to stay here the next time we are in the area!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show that the team is truly living the vision. I will be sure to pass on your kind words to our team. We are so pleased that your family enjoyed your stay with us and we look forward to visiting with you again if ever back in the Wainwright area. Kind Regards, Lana

"Best Western Wainwright"

5
24/05/2018

I have stayed at the Best Western Wainwright for the last 9 weeks and the staff didn't falter once. They are extremely friendly and helpful with all inquiries. The hotel looks and feels new as it was always clean and presentable. The rooms are spacious and the best part was the continental breakfast every morning. Highly Recommend!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your extended stay at the Best Western Wainwright Inn & Suites. We are so glad that you enjoyed your time with us. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like this that show the team is living the vision. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards,

"placed in smoking room and never told"

1
18/05/2018

there was an issue with the booking tool and I was placed in a smoking room even though i booked a non-smoking room. Was told there was nothing they could do because the non smoking room wasnt available when I booked. At check in I was not made aware of this until I came down after going to my room to ask what the smell was. I did not know smoking rooms still existed in hotels, this is just disgusting

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright. I can understand how frustrating that this situation would of been when arriving at our property and being at full occupancy gave limited options to be able to place you in a non smoking room. Please note that this has been brought to my attention and I have been working to see what had happened when making your reservation on a 3rd party website so we can have this resolved in a timely manner and that this would not happen again for our valued guests future reservations. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. Please feel free to contact the hotel directly for any future reservations if ever back in the Wainwright area so we can have the opportunity to make things right. Kind Regards,

"Excellent Experience"

5
10/05/2018

Amazing staff, even the housekeepers, breakfast was just perfect for a hotel. The Hotel is centrally located, easy access to any where. I would recommend this hotel anytime. Staff keep up the friendly attitude. You guys are doing great.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. I will pass on your kind words to our amazing team. We look forward to visiting with you again when back in the Wainwright area. Kind Regards,

"Best Western Wainwright"

5
01/05/2018

I would strongly recommend the Best Western in Wainwright. Within walking distance of Walmart, No Frillls and Canadian Tire. Behind the hotel are a network of walking paths if you need to get some fresh air and stretch your legs.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suite. We are so pleased that you enjoyed your stay with us. We are glad that you had a chance to take in some walks on the Beautiful Trails located just behind the property. We look forward to visiting with you again when back in the Wainwright area. Kind Regards,

"Great place to stay"

5
26/04/2018

Friendly staff gave us helpful advice. The rooms were very clean, updated and new looking. There was next to no noise in our room, road noise or other guests. The only negative thing I can say about the room would be the pillows are too big. The complimentary breakfast was good. The eating area was well looked after tables were clean. Great location, close to shopping and fast food.

"Very nice and Clean hotel with Excellent Service Overall"

5
08/03/2018

Three of us stayed at this property for almost 10 days. Our overall experience was fantastic. All the front desk CSRs were very friendly, courteous, professional and always willing to go that extra mile to help us. We first checked-in at R&R Lakeview at Hardisty and we had the worst experience ever so instead of staying there we decided to stay at this property in Wainwright. When the manager heard all the inconveniences we have had at R&R property, she gave us $40 gift voucher for Taphouse Grill. We were truly pleasantly surprised by their kind gesture. Keep up the great work - Andy D(207)

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Andy, Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. We are so pleased that you enjoyed your extended stay with us. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. Reviews like your show that our team is truly living the vision. I will pass on your kind words to the team. I am also glad that you enjoyed your Gift cards to the Taphouse Grill. We look forward to visiting with you again if ever back in the Wainwright area. With Care,

"Wonderful experience and friendly staff!"

5
02/01/2018

We had to spend the night due to truck troubles and the staff was very courteous and friendly. It was -34°C and the staff actually went and checked to make sure that the electrical cord to our truck was plugged in and working in the night . The rooms were emaculate and the hotel is pet friendly! Thank you staff!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. We are so glad that you enjoyed your stay. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. I will pass on your kind words to the team and look forward to visiting with you again if ever back in the wainwright area. With Care,

"When you need a hassle free good nights rest, I'd recommend this Best Western to anyone!"

5
13/12/2017

After checking out a few other motels in the area, I felt this location to be the most environmentally safe place to stay. I had no bad feeling that my vehicle may be broken into overnight. Other locations left me with that uncertain feeling. As for the quality of service and amenities, I totally recommend this place.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. We are glad that you enjoyed your stay with us and look forward to visiting with you again if ever back in the Wainwright area. Kind Regards,

"Best Hotel"

5
11/12/2017

Second time staying at this hotel and it is by far the best hotel in Wainwright. Large, clean rooms, comfortable beds, great staff and conveniently located. They always greet you and ensure your stay is amazing. I won't stay anywhere else in town now.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Denise, Thank you for taking the time to leave us a review about your most recent stay at the Best Western Wainwright Inn & Suites. We are so pleased that you enjoyed your stay with us. We look forward to visiting with you again once back in the Wainwright area. With Care, Lana

"Clean comfortable rooms"

4
10/12/2017

This hotel provided clean and comfortable rooms. The bed was great. The gave us the corporate rate which I thought was a little high for the off season in a smaller center. The breakfast was great and the staff were very friendly. location was convenient.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Grant, Thank you for taking the time to leave a review about your most recent stay with us. I will be sure to pass on your kind words to the team. We look forward to visiting with you again when back in the Wainwright area. Kind Regards, Lana

"hotel"

4
09/12/2017

very good and very clean would go back to this hotel. We stayed there for hockey. we all enjoyed are stay at this hotel. next hockey trip we will stay there again. Good price as well. the breakfast was very good.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites while in town for your hockey tournament. We are glad you enjoyed your stay with us and you had the chance to enjoy our complementary breakfast. We look forward to visiting with you again when back in the Wainwright area. Kind Regards, Lana

"Excellent service and High Quality Accommodations"

5
29/11/2017

Recently had a great stay here while on business. Nothing negative to report, this facility is top notch! Room was spotless,internet is through Telus Fiber Optik and is extremely fast and dependable. The breakfast is parented nicely and offers a good selection of food. It's great they have water cooler available for customers to refill!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Sue, Thank you for taking the time to leave us a review about your most recent stay with us. We are pleased that you enjoyed our new Telus Fiber Optik that we just recently had installed for our guest. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. We look forward to visiting with you again if ever back in the Wainwright area. With Care, Lana

"Decent Hotel for the area"

4
01/11/2017

Stayed here passing through on business, not a bad hotel by any means but the rooms just felt extremely cold and uninviting. The staff were nice at check-in and had no issues with the express checkout. I slept fine and would probably recommend this place for the weary traveller. I've just been to better Best Westerns.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Dave E, Thank you for taking the time to leave a review about your most recent stay with us. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. I am glad that you have a wonderful check in and out experience and that your express checkout was seamless. I will reach out to you to hear about your suggestions for the room feeling cold and uninviting as your feedback is very valuable to the team. Again Thank you for taking the time to leave a review and we look forward to visiting with you again if ever back in the Wainwright Area. Kind Regards, Lana

"Best Customer Service and Fantastic Accomodations"

5
17/10/2017

First time I have stayed at the Wainwright Best Western for business. Was greeted by Diane and she was the most cheerful helpful person I have ever met. She was able to meet my two night accommodation needs during a very busy time. Really appreciate the customer service and the room was fantastic. Diane has turned me into a new loyal Best Western Rewards member. Thanks for your great hospitality and customer service you made my experience exceptional.

Tyson G, Director of Operations at Best Western Wainwright Inn & Suites, responded to this review
Thank you so much, Edward Y for the raving review on TripAdvisor! Diane was so excited to see your review and learn she had such a positive impact on your stay. Thank you from the entire team for your wonderful compliments and for becoming a Best Western Rewards member. We are all so excited to learn we have earned your loyalty and we look forward to welcoming you again very soon!

"Resting Place"

4
16/10/2017

Out on the open Alberta prairies there is the town of Wainwright close to the Saskatchewan border and the BW there is a good place to rest up from your day of travels or work or what ever it is you are doing Did you know that Expedia is the most suck travel inter net site out there if you use expedia you are sure to get screwed, so don't be a retard and and don't use expedia. After a good nights rest you can continue on the next day travel or to your job site all refreshed and ready to go with a full breakfast which is provided

Tyson G, Director of Operations at Best Western Wainwright Inn & Suites, responded to this review
Thank you for being our guest and for taking the time to write a review on TripAdvisor, Abe L! Our team is happy to read you had a great stay with us on your stop over in Wainwright. We always encourage our guests to book direct! There are a ton of benefits to you when booking direct including our low rate guarantee and being able to enjoy our award winning Best Western Rewards program! We look forward to welcome you again during your next trip to Wainwright.

"Great Place to Stay"

5
21/09/2017

Staff went out of their way to make sure our stay was perfect...from making the reservation to check-in and during our stay. The hotel is in the perfect location...close to big name shopping and fast food restaurants.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show our amazing team are truly living the vision. I will pass on your kind words to the team. We look forward to visiting with you again if ever back in the Wainwright area. With Care, Lana

"My trip"

4
18/09/2017

Hotel was clean and tidy , parking lot was clean , room was clean and smelled fresh. Breakfast was ready and hot. Staff are friendly and sincere The lady at the front desk explains every thing you need to know.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. We are pleased that you enjoyed your stay with us. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards

"Excellent stay"

5
11/09/2017

Excellent stay as ever and breakfast was really good. Staff go beyond their ways , rooms well kept Well recommended Pool access was clean and nice to go for a dip and use of hit tub Location is very easy to find and get around the town

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. We are pleased that you enjoyed your complimentary breakfast and had a chance to enjoy our pool and hot tub. I will be sure to pass on the kind words to the team. We look forward to welcoming you back when back in the Wainwright area. Kind Regards,

"Awesome place to stay "

5
07/09/2017

This Best Western full filled all of our desires. The cleanliness, friendliness was exceptional. The bed was super comfortable. The decor is beautiful. We didn't use the pool or the fitness room but we could have. The staff helped us to know what good places to eat at are. The toilet paper and Kleenex were really soft. Continental breakfast was wonderful. Gluten free options are available.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for leaving a review about your stay at the Nest Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like your that show the team is truly living the vision. I will be sure to pass on the kind words to our amazing team. With Care,

"One of the best in Wainwright"

4
27/08/2017

Great new hotel in Wainwright Good location near the hwy but not on it Very nice and clean rooms Got upgraded to a suite with my platinum status A little pricier than the competition but not out of line Breakfast is decent for a "free breakfast"

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Larry, Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. We are delighted that you enjoyed your stay. The Best Western Wainwright just turned 8 years old this month and it is great to see that our guest feel that our hotel is still new. We take pride in our property and it is reviews like yours that show our team is surpassing our guests expectations. We look forward to visiting with you again when back in the Wainwright area. Kind Regards,

"Wainwright visit"

4
22/08/2017

This hotel is good but expensive relative to the size of the town, for example I spent the next night in Lloydminster which is considerably larger and paid 66% of the price for the same room and slightly better amenities. My particular issue here is the breakfast, the choices are limited compared to most other Best westerns and, in fact, most other hotels and if you aren't there first thing when the crews are down for breakfast you could miss out on some items completely. The rooms themselves are good and the staff is very helpful. Access to the hotel is good although parking can be hit and miss if there are a lot of crews in with truck and trailer combinations.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. We do have a breakfast attendant daily to keep our breakfast stocked so I can understand your frustrations if you experienced that you missed out on some breakfast items and I assure you this is not the norm. I will pass on your kind words to the team. If you would like to reach out to me directly to discuss anything further please feel free to contact me directly. We look forward to welcoming you again if ever back in the Wainwright area.

"Best Western Wainwright"

5
20/08/2017

Hotel and staff are excellent, breakfast was fresh and coffee was always on. Great location for easy access in and out of Wainwright; close to Tims and grocery store. I would recommend this hotel as a place to stay.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. We are glad that you enjoyed your stay. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards,

"Wainwright Best Western"

4
19/08/2017

Helpful friendly front desk staff. Large clean room. Coffee available in the lobby all day. Cookie also available at the front desk during evening hours. Very good location and convenient to CFB Wainwright.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. We are glad that you enjoyed your stay. I will pass on the kind words to the team and look forward to welcoming you back if ever in the Wainwright area, Kind Regards,

"In town for Bold Eagle"

5
15/08/2017

We stayed Wednesday to Thursday. We were in town to attend grad at the Base. Everyone was friendly and helpful. The rooms were clean and the bed was comfy. Very good nights sleep. In the Morning the breakfast was from 6-9 and a good variety. I left full. I have no complaint on anything except it would of been better to have a sit down restaurant close instead of all fast food. I would stay here again

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you enjoyed your stay. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. We look forward to visiting with you again if ever back in the Wainwright are

"Very Clean Quiet Hotel!"

5
14/08/2017

Stayed here over 7 years ago and rooms still look vary new, rooms were very clean, note: double queen rooms have just a shower, I missed a tub bath, food was good, lots variety, air was good not to humid, friendly helpful staff; will stay again!!! Tim Horton's near by, Co-op store and gas station, lots other big stores too!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you enjoyed your stay. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. Our hotel just celebrated 8 years and we appreciate that you noted that our rooms look very new. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards,

"Not the "BEST " Best Western"

3
13/08/2017

Have stayed in quite a few Best Western Hotels but this one was not quite up to par with what we have come to expect . First of all the carpets and furniture could have been cleaner. The breakfast was just OK . The bed was too soft and the pillows too puffy . The shower was not strong enough to rinse the shampoo out of my hair properly and there was no tap , no tub , so the shower curtain just barely covered the lip- you had to be very careful not to get water on the floor. The handle was very hard to turn and adjust. On the good side the room was very quiet and had all the amenities we needed. The service was good but not exceptional . Overall a bit pricey for what we got .........

"wonderful place to stay"

5
13/08/2017

was a great place to stay for 4 days, room was clean and decor was nice, breakfast was good and staff were friendly, both on check-in and check-out. The pool area was a little cool for my likings but otherwise the pool area was clean and hot tub was great.

"My stay at Best Western Wainwright Inn And Suites was vet good except for the spotty internet which I hope they will fix"

4
12/08/2017

My stay at the Best Western Wainwright Inn And Suites was a pleasant stay in one of your Suites it was very nice clean as well as accommodating for me in the future I hope they take care of the spotty wifi internet service they offer

"Excellent stay"

5
09/08/2017

Once again the staff exceeded our expectations and everything was excellent. The room was great, parking great, absolutely everything was great. Very cheerful and helpful staff. Great breakfast, staff excellent again

"Great stay"

5
08/08/2017

Super friendly folks, nice clean rooms. Hotel fitness center was above average, and pool and hot tub were nice to relax in. I would recommend it completely. The breakfast was healthy and a very good spread, and warm baked cookies each night at the front desk made a cute and nice surprise.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that the team have surpassed your expectations. I will pass on the kind words to the team. We are pleased that you enjoyed your complementary deluxe breakfast and had the chance to relax in the pool and hot tub. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards, Lana

"Great placed to stay in Wainwright!"

5
28/07/2017

The problem with giving a facility a high rating, it brings in more business and then when one needs a room, they're full! I've stayed at this BW over two years completing projects in the area and have had excellent service and comfortable accommodation.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in a way to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. Thank you for being a loyal guest and we look forward to visiting with you again when back in the Wainwright area. Kind Regards,

"Nice place to stay!"

5
27/07/2017

The hotel is a nice clean modern hotel in a good location. The Staff were friendly and helpful. The rooms were comfortable along with the beds. Breakfast was good and plenty for everyone. The hotel was great value highly recommended.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad you enjoyed your complementary breakfast and that you enjoyed a good nights rest on our custom made beds. We do look forward to visiting with you again if ever back in the Wainwright area. With Care,

"Very Comfortable!"

4
27/07/2017

Very friendly and comfortable. The front desk staff were very welcoming and kind. The beds are comfortable and the location is quiet. I would recommend this hotel to anyone traveling to Wainwright, Alberta.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that your stay surpassed your expectations. I will be sure to pass on the kind words to my amazing team. We look forward to welcoming you again if ever back in the Wainwright area. With Care,

"Good Night!"

4
22/07/2017

Slept soundly in comfortable bed. Amenities were decent, room size was generous and shower was easily accessed. Staff were friendly and helpful. Would definitely recommend to travelers and would stay there again.

"Great place to stay in Wainwright"

5
22/07/2017

Good clean quiet rooms. Wifi is actually really good for a hotel. Breakfast has pretty good selection and a nice breakfast room that feels more like a sit down breakfast than a lot of continental breakfasts do.

"Average Hotel"

3
18/07/2017

Room was clean, service was ok. Extremely disappointed with the fact that the elevator did not work for the majority of our stay, which was frustrating when hauling suitcases to the 4th floor. Also, garbage at the front of the hotel was overflowing and garbage blew all over the parking lot.

"Our Trip"

5
17/07/2017

Totally Awesome Staff was very accommodating Rooms were done as we asked Breakfast was a hit with the Grandkids and ourselves Pool and hot tub was refreshing and relaxing Staff went out of their way for us

"Great breakfast."

5
13/07/2017

Room was great and talk a bought a great breakfast. Dorthy and Lorna did a great job. Exalent layout, lots of food choices. Very fresh. Very happy great job! Always fast check in and out. Very clean rooms. Staff is very friendly and receiving.

"Great hotel in Wainwright"

5
13/07/2017

The Wainwright Best Western is everything you'd expect from a BW Hotel. It has very good rooms, a good pool and an excellent breakfast. It's a busy hotel, but very quiet. The front desk staff were amazing and extremely helpful. We required a short term storage for some freezer goods and the front desk staff was very accommodating. The Wainwright BW Hotel is also conveniently located close to many amenities, including a few fast food joints, Walmart, Canadian Tire, and No Frills...and it's pretty much at the corner of the main intersection of Hwy 14 and Hwy 41.

"Our stay at best western"

5
13/07/2017

Excellent clean rooms friendly staff great variety of food for breakfast included with room They offered places to go eat as we were from out of town Cleaning staff friendly will definitely stay here again

"Nice Stay at the Inn"

5
11/07/2017

Great place. Very modern and Clean There is a pool and exercise room. Fridge and microwave in room. Very comfortable stay. Continental breakfast and WIFI included in cost of room. Located on main street, easy access to area amenities

"Mostly satisfied customer"

5
02/07/2017

Hotel is well kept. Rooms are clean and well maintained. Very friendly and accommodating staff. The breakfast room is a great feature and the hotel also has a swimming pool for those that are interested. The only thing i would change would be to make the Hotel 100% Non-Smoking.

"Good, breakfast was awesome. The gym equipment was broken, and the hot tub also. When I messed up bill."

4
29/06/2017

Other then hen what I already stated it was very good. I will stay there again and look forward to it. The tv was not enjoyable and the coffee maker in my room was broken. Other hen that it was great especially the breakfast.

"It is what it is"

4
26/06/2017

Better than average Best Western. Lots of work crews staying at hotel. Hotel near plenty of stores / restaurants. It's obviously not a luxury property, but probably one of the better hotels in Wainwright.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that we had a chance to visit with you while in the Wainwright area. Kind Regards,

"A good hotel to stay at"

4
24/06/2017

I found the hotel centrally located to restaurants and shopping, the room was clean and the bed very comfortable. I experienced no noise at all and slept well the two nights I stayed. The front desk staff were efficient as well as the Breakfast staff. Breakfast items were plentiful and good. The check in and out was very smooth and quick. I would stay there again.

"Great night's sleep."

5
18/06/2017

Traveled through to points west. The staff were very friendly and helpful! We were directed to a local restaurant for our dinner, Thanks. The room was very clean and the beds comfortable. Room temperature was easy to control. Breakfast bar had lots of selection.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am so glad that you enjoyed your stay while visiting at points west. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards, Lana

"Excellent Hotel with exceptional Customer Service"

5
15/06/2017

I cannot say enough great things about the staff at BW Wainwright. Kudos for providing pool pass when the hotel pool was closed for repairs, great breakfast, lovely rooms and yummy cookies for a mid afternoon snack!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. I am so glad that you enjoyed your stay and that the staff went above and Beyond to make your stay most enjoyable. I am glad that you enjoyed the pool passes. I will pass on the kind words to the team. We look forward to visiting with you if ever back in the Wainwright area. Kind Regards, Lana

"Elks Conference"

5
12/06/2017

The moment I arrived at the hotel, I felt very welcome. The lady at the desk, believe her name was Dianne was pleasant and was able to ask any questions that I had. The room was clean and cozy. The only little thing that I can nit pick on is that there was a lot of dust and dirt under the chairs in the lobby.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay. I will pass on the kind words to Dianne. I am glad that she made your check in experience most enjoyable. I would like to apologize about the dust in the lobby. We have been working very hard taking the wax off the floor and this caused us to have some extra dust during the process. Again Thank you for leaving a review and we look forward to visiting with you again when ever back in the Wainwright area. With Care,

"Exceptional Customer Service, Great Hotel!"

5
12/06/2017

The employees of the Wainwright Best Western are exceptional!! The General Manager went above and beyond to ensure our team had an enjoyable stay - calling me about the pool being out of service, and purchasing tickets for our players to swim at the Communiplex. The hotel and the rooms are clean, breakfast was wonderful. All the staff members we encountered were friendly and extremely helpful. Lana and her staff are true testaments to the Best Western chain of hotels.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave us a review about your most recent stay with us. I am so glad you enjoyed your stay. It is our vision to surpass our guests expectations by showing we care in away to earn our guest loyalty. It is reviews like your that show that our team is truly living the vision. I will pass on the kind words to the staff. Again thank you for taking the time to leave us a review. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards,

"Very Nice Hotel"

5
05/06/2017

I found the staff to be polite, the rooms clean/well kept, and the hotel to be good quality and well built. I would most certainly go again. In fact this is the forth time I have stayed. I wouldn't hesitate to stay again.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
John, Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. We look forward to visiting with you again when your back in the Wainwright area. Kind Regards,

"Good overnight stay in WaInwright"

1
01/06/2017

Our trip to Wainwright to attend the RCMP MUSICAL RIDE was primarily for a special outing my daughters who are wheelchair users. The hotel was convenient, staff friendly and respectful to my daughters. We signed up for Best Western points membership and would readily use Best Western again, based on our positive experience. We were sent off with bottles of water for all 5 of us which was a nice send off on a hot day!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am so glad that you had a nice visit and the children enjoyed the RCMP Musical Ride. We look forward to visiting with you again if ever in the Wainwright area. Kind Regards,

"Clean Comfortable Stay"

4
29/05/2017

We were here for a ball tournament. The Hotel is close to lots of shopping and easy to get to. Modern and clean with great service Breakfast and everything you could want - bacon, eggs, toast, yogurt, fruit and starts at 6 am which was great because we had an 8 am game.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay. I am glad you enjoyed your stay while visiting the Wainwright area for your ball tournament. We look forward to visiting with you again if your ever back in the Wainwright area.

"Enjoyed our stay"

4
27/05/2017

Stayed here for 5 nights 23-27 May while we were on our HHT. Room was nice and the beds were comfortable. Wifi needs a little boost as our phones wouldn't connect all the time, and when connected sites won't load continuously fighting for a signal. The shower is something to be desired as it makes a huge mess on the bathroom floor as it isn't a bathtub and the shower curtain rod is curved so the water escapes the, not even sure what to call......it's not a tub but it is a poorly designed shower. Otherwise staff is friendly, helpful and knowledgeable. We will stay again besides my shower and wifi complaint.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards, Lana

"Nice hotel, great place to stay"

4
26/05/2017

Overall, this hotel is totally fine. Nice comfortable rooms and a very nice continental breakfast. Due to a booking error with Expedia, we were given smoking rooms, which is not great, so take note when booking with Expedia! My comment on the hotel would be this, the woman at the front, I believe her name was Diane but I could be mistaken, consistently and repeatedly referred to myself and my co-worker as 'girls'. Now, I'm not one to take offense at much, but at 34 years old, I haven't considered myself in the 'girl' category for quite a long time. 'Women' or 'Ladies' would have been far more appropriate. It really does come across as disrespectful, though I am sure that was not the intent. So perhaps a learning opportunity here. I would stay here again, it is a nice hotel.

"Modern, clean, friendly"

5
25/05/2017

What a pleasant surprise to realize the hotel maintained the same standard of service & care as it did when we stayed there 3 yrs ago. The rm was spotless & although we are nonsmokers on a smoking floor, the new filters installed in the rms are fantastic.....no hint of smoke whatsoever. Proximity to Timmies is an added Bonus!

"Very professional "

5
16/05/2017

Good hotel. Very friendly and professional staff. Good breakfast and the rooms were very clean. Stayed for one month and everything was very good. Only complaint is that the wifi is very slow. Good enough to check the news, but forget about Netflix...

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you enjoyed your extended stay with us and that the staff went above and beyond. WE look forward to visiting with you again if ever back in the Wainwright area. Kind Regards, Lana

"Diane is the best!"

5
16/05/2017

Diane is the best! She is the host with the most! Diane helped me get a rewards card to save me money in the future. Diane alone, is worth staying in this great hotel! Would recommend the best western be your choice of hotel when searching for accomendation in wainwright.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. I am so glad that Diane surpassed your expectations. I will pass on the kind words to her. We look forward to visiting with you again if ever back in the Wainwright area. With Care, Lana

"Many Thanks"

5
13/05/2017

We had to bury our Mother and the hotel went out of their way to help us with this as well as go the extra mile for the rooms. The hotel is very clean and the staff are more than accommodating. We recommend this hotel to anyone travelling in the area

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. I am glad that the team made your stay most enjoyable during a very sad time for your family. We look forward to visiting with you again if ever back in the Wainwright area. With Care, Lana

"Very Friendly Staff!!"

5
12/05/2017

We enjoyed our stay, I would highly recommend this hotel! The staff went out of their way to make sure we enjoyed our stay. The room was clean and tidy and the breakfast was good. The kids enjoyed the pool.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time out of your busy day to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad you enjoyed your stay and the children enjoyed the pool. We look forward to visiting with you again if back in the Wainwright Area. Kind Regards, Lana

"Amazing!"

5
11/05/2017

Great staff and facilities. very clean. great breakfast ... something for everyone! Great location. Will be back again for sure! Got a crib for my 2 year old and she loved it. My son slept on the pull out couch and was very happy. Excellent cleaning each day!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your recent stay. I will pass on the kind words to the team. I am glad that you enjoyed your stay and we look forward to visiting with you again if ever back in the Wainwright area.

"Awesome service! Would recommend!"

5
09/05/2017

Beautiful and clean hotel. Perfect for families or business related trips. The customer service is always exquisite. Staff is willing to go above and beyond to ensure complete satisfaction of all guests. Will definitely be coming back, and will be recommending to others!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. We look forward to visiting with you again if ever back in the Wainwright area. Kind Regards,

"Great service "

5
08/05/2017

Stayed here for RnR during a military exercise. Staff was very accommodating and friendly. Rooms are nice, beds are very comfy. Slept like a baby. Would highly recommend to anyone, looking for a good night's rest for a great price.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am so glad that you were able to enjoy a good nights rest during your military exercise. I am glad that the staff exceeded your expectations. We look forward to welcoming you again the next time in the Wainwright area. Kind Regards,

"Excellent Stay"

5
25/04/2017

Love staying at this hotel in Wainwright,. Staff are so friendly and helpful. Hotel is always clean and breakfast area has everything for a great breakfast. If you don't want to take your vehicle you are within walking distance to Tim Hortons, Canadian Tire and Walmart. Also they have some really cool clothing stores and other unique stores along the main street, I recommend you check them out you won't be disappointed.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am so glad that we surpassed your expectations. We look forward to welcoming you again if ever back in the Wainwright area. Kind Regards,

"Great hotel"

5
20/04/2017

Clean quiet hotel with a nice pool for the kids. Beds were comfortable. The staff made our visit a great one, Especially Diane @ the front desk who went above and beyond to make sure we were well taken care of.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you enjoyed your stay. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. I will be sure to pass on the kind words to Diane. We look forward to visiting with you again if ever back in the Wainwright area.

"Business trip"

4
20/04/2017

The hotel is well located and easy to find. The rooms were clean but the flooring is starting to show it's age, the slate floors are quite scuffed up. The staff were pleasant and the breakfast was unremarkable... similar to most hotels offering breakfast with your stay. The hotel is noisy, we were on the second floor and could hear the folks above us walking on the floor and flushing the toilet which made for a rather restless sleep.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I see that you noted that our slate flooring is looking scuffed up and I will have to agree as you were here during our process of removing the wax and having the floors refinished. I am glad you enjoyed our complementary deluxe breakfast during your stay. We look forward to visiting with you again if ever back in the Wainwright area. With Care,

"Amazing"

5
12/04/2017

As always, the rooms are clean, breakfast on point and service of staff is attentive. Been going to this location over the past 5 years and would recommend in a blink. Looking forward to my next visit.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Brian, Thank you for taking the time to leave a review about your recent stay at the Best Western Wainwright Inn & Suites. I would also like to thank you for being a loyal customer for the last 5 years. We look forward to visiting with you again when you are back in Wainwright. With Care, Lana

"Nice new hotel"

4
05/04/2017

Nice new hotel with great breakfast and a comfy bed. This is in a new location with new stores in the area. A big Walmart, DQ in strip mall Tim Hortons and grocery store. Overall experience was good. There is a work out room, and pool etc. although I did not use them. There was choice of cookies on arival.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. Our vision is to surpass our guests expectations by showing we care in a way to earn our guests loyalty. I see that you noted that we have a nice new hotel. Our hotel is turning 8 this year so it is really nice to see that our guests still feel that the hotel is new. I am glad that you had the chance to enjoy our deluxe breakfast and the beds are always a big hit often referred to sleeping on a cloud. It is reviews like yours that show our team is truly living the vision. We look forward to visiting with you again if ever back in the Wainwright area. With Care, Lana

"Friendly good people"

5
29/03/2017

This Best Western is one of the best. Lana and her staff are friendly and do everything they can to make a persons stay feel like you are welcomed and wanted their. when i know i will be in this area this is the only motel of choice for me.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in a way to earn our guests loyalty. It is reviews like yours that show the team are truly living the vision. I will be sure to pass on the kind words to the team. We look forward to visiting with you again once back in the Wainwright Area. Kind Regards,

"Nice motel, good location"

5
13/03/2017

This is a nice motel, in a good location, quite and clean rooms. The front desk staff is very friendly and helpful. There is a Tim Horton's across the parking lot, other restaurants are just a short drive. Standard breakfast is included with the room.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a review about your recent stay with us at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guest's expectations by showing we care in a way to earn our guest loyalty. It is reviews like yours that show our team is truly living the vision. We look forward to visiting with you again if ever back in the Wainwright area. With Care,

"Management & Service Exceptional"

5
08/03/2017

during my stay in Wainwright at the Best Western. Their Management & Service were Exceptional, I wouldn't stay anywhere else! They managed any request I had in a timely and accommodating manner and were more than happy to help.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a review about your recent stay with us at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guest's expectations by showing we care in a way to earn our guest loyalty. I will be sure to pass on your lovely comments to the staff. It is reviews like yours that show our team is truly living the vision. We look forward to visiting with you again if ever back in the Wainwright area. With Care,

"Wainwright Best Western"

5
24/11/2016

Excellent Service as they went out of there way to accomodate our family. We had a great time in the pool and i liked the fitness center. There was a hockey tournament that weekend but they put us in a quiet wing away from the noise, greatly appreciated.

"Our Favorite Motel"

4
18/11/2016

Always a very good stay. This year not a lot of holidays as I have had a knee replacement in June, and could not get away. Another one coming up in March, so can hopefully get away in the summer. I am glad I only have two knees.

"The staff is great."

5
02/11/2016

The staff makes you fell like home.They even use a feather duster in hard to reach places. Breakfast is great,lot of choices. Rooms are always very clean.lots of parking. The beds are very comfortable and the pellows are soft.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Phil, Thank you for taking the time out of your busy schedule to leave a review about your most recent stay with us at the Best Western Wainwright Inn & Suites. We always look forward to your weekly visits. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. Thank you again for the review. We look forward to welcoming you back on your next visit. With Care, Lana

"Nice stay and well located"

3
22/10/2016

They offered full hot breakfast and the bed are comfy. The Wifi is not great too bad, but everything else is good. I will recommend this hotel for anyone travelling to Wainwright, AB. I love the swimming pool

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you had a chance to enjoy our pool and deluxe Breakfast during your stay. We look forward to welcoming you back if ever back in the Wainwright area. Thank you

"excellent in every way"

5
14/10/2016

My family and I stayed at the Best Western in Wainwright AB the service was excellent in every way. The room was very clean and spacious. My kids loved the breakfast... lots of choices and fresh. I would recommend this place to anyone

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Lisa, Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. I will pass on the kind words to the staff. Thank you

"Enjoyed our recent stay here"

4
24/09/2016

Checked in here recently - front desk staff very friendly. Room was immaculate and bed very comfy. Breakfast had a lot of great options. Would definitely recommend this accommodation when in Wainwright.

"Nice accommodations. Clean rooms, friendly staff. Smokers allowed."

5
16/08/2016

I usually stay at Holiday Inn cuz the beds are comfortable and they have Jacuzzi Suites. Where I was going, there was no Holiday Inn. So we were forced to find other accommodations. Best Western was a good choice for us, as they have Jacuzzi Suites and allowed smoking in the room. The room was nice, clean and fresh smelling! Not too bad of a price for what we had, around $200 bucks. We also had hot/cold breakfast included. The food wasn't the best, however did fill us up. All in all it was good. I would definitely go back to this particular BW, in Wainwright, AB. The hotel is clean and the staff was great!

"Wouldn't even swim in this pool"

2
15/08/2016

I have no complaints about the service, which was quite good. However, there was a major issue with the cleanliness of the pool-patches of inch-thick scum floating at bottom of pool, and visible areas where it had not been cleaned-you could see wipe marks where it had been cleaned, so it was obvious where it had not. The scum was the worst though. We did not allow our kids to go in the pool-resulting in much disappointment. Also, the breakfast was sub-par to what we're used to at other hotels in same price point. And there was no TV guide listing the shows that were playing. Just a channel guide(ie-ABC, NBC, CBC...), and you had to scroll through all 50some channels to see what shows were on.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Dear Leanne, Thank you for taking the time out of your busy schedule to return my call to discuss your concerns as mentioned in your review. I will pass on your comments as discussed about the great service that you received to the staff. I really appreciate you bringing your challenges to me regarding our indoor pool. I certainly understand the challenges you experienced would have been frustrating. Your comfort and safety and providing superior customer care is our main priority. Our indoor pool and hot tub is maintained and cleaned on a daily basis to ensure all chemicals levels are balanced and in accordance to Alberta Health Services standards. As we discussed there is some discoloration in the deep end of the pool and we are in the process of having that issue taken care of in a timely manner. I do want to ensure that this is not dirt nor scum as mentioned during our call. In accordance to Alberta Health Service Standards we send in pool samples weekly and if there was ever an issue with cleanliness the health Inspector would close our pool on the spot. We have never had our pool ever closed for any reason in the 7 years that we have been opened. As Mentioned on the phone we did have an unscheduled visit from our Health Inspector shortly after the complaint was made and everything was up to the Alberta Health Standards. When speaking with you today I understand that you were between clients and therefore not having the time to discuss your breakfast concerns or the TV guide concerns. If you have time at a later date that you would like to reach out to me I would be more than happy to discuss. Thank you again Leanne for taking the time to write a review for our hotel. We look forward to welcoming you and your family back to our hotel if you are ever in the Wainwright area. Please feel free to contact me directly and I would be more than happy to help you with your travel plans. With Care, Lana

"Always a great stay"

5
21/07/2016

We have stayed here many times, over the last 4 years. Never had a single complaint! We have almost always had the family suite, which is a king-size bed, with a separate room with two twin beds. Rooms have a fridge and microwave, as well as two TVs. Rooms are spacious, modern, and clean. Staff is always friendly and efficient. There is a great little breakfast area, where you can get coffee and tea at any time of the day. The pool and hot tub are clean and my overly chlorinated. Would recommend this to anyone traveling with kids!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write us a review about your most recent stay at The Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in a way to earn our guest loyalty. It is reviews like yours that show the staff are truly living the vision. I will pass on the lovely review to the team. We look forward to visiting with you again if ever back in the Wainwright area. Thank you

"Such a great hotel for Wainwright"

5
20/07/2016

I'm not fond of Wainwright when I have to go there but this hotel makes up for it. Great location close to Tim Hortons, Walmart and gas stations. The hotel is new or newer than ones I've been staying in. Great room with very nice quality beds and pillow. We got free wifi and free breakfast. The staff were very nice and courteous. Good hotel.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for choosing The Best Western Wainwright Inn & Suites for your recent stay in Wainwright. We greatly appreciate that you took the time to write a review for us as our guests satisfaction is our main priority. I am so glad that you enjoyed your stay and we look forward to your next visit.

"Best Western Wainwright"

4
07/07/2016

This is 1 of 2 hotels I would use in Wainwright. I find the staff friendly the beds and rooms comfortable. The room rates are higher than other communities including larger communities. The breakfast is nothing to brag about

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for being our guest and for your loyalty to Best Western Hotels and Resorts! We're happy to have welcomed you during your recent visit to Wainwright. I am glad that you found your room to be comfortable. Rates will vary based upon different hotels and their location, local events, or by room type. Best Western proudly offers our best rate, guaranteed. I apologize if you feel you did not receive the value for your price paid, but please rest assured we base our rates competitively on the Wainwright market and the amenities of our hotel. We are proud to be the #1 hotel in Wainwright on TripAdvisor. We hope to welcome you back again soon.

"Great Hotel"

4
05/07/2016

I stayed here for a few nights while on a business trip. The hotel was clean and cosy. The room was average but comfortable. The bonus was the free breakfast every morning with a pretty good spread. I would recommend this hotel for anyone in the area looking for great accommodations with some great amenities.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you very much for your wonderful review and compliments about your recent stay with us! I'm so happy to see you found your room clean, comfortable, and we're able to enjoy our complimentary hot breakfast. Your recommendations of our hotel are the biggest thank you we can receive and we sincerely appreciate your kind words. We hope to welcome you again soon.

"OK but nothing special"

3
29/06/2016

Compared to other Best Westerns in BC and Alberta. This hotel is vastly overpriced. Rooms are average. Pool and hottube very small. Exercise room average. Breakfast is the standard fair. An average hotel at a premium price. Don't know how they justify the price??

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for being our guest and for your loyalty to Best Western Hotels and Resorts! We're happy to have welcomed you during your recent visit to Wainwright. Rates will vary based upon different hotels and their location, local events, or by room type. Best Western proudly offers our best rate, guarenteed. I apologize if you feel you did not receive the value for your price paid, but please rest assured we base our rates competitively on the Wainwright market and the amenities of our hotel. We are proud to be the #1 hotel in Wainwright on TripAdvisor. Also, remember to ask for your discount off the rate as Best Western Rewards members! We hope to welcome you back again soon.

"Great Hotel "

5
27/06/2016

We stayed here with friends on a motorcycle trip. Diane at reception was excellent. She recommended several good places to eat and even offered to get a taxi to take us to the restaurant. A bonus is that they have Gluten Free Brown Rice Krispies. What a plus. They have a pool and hot tub so we all enjoyed our evening with the pool and hot tub The hotel is very clean. The beds are great and even being in a busy area the hotel is very quiet. We will definitely stay here again.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a review about your stay at the Best Western Wainwright Inn & Suites during your motorcycle trip. I will pass on your kind comments to Diane. We do have a wonderful team here and it is reviews like yours that show the team are truly living our vision. To Surpass our guests expectations by showing we care in a way to earn our guests loyalty. We look forward to welcoming you back when back in the Wainwright area.

"Very good"

4
15/06/2016

Overall good quality, very clean property, comfortable rooms, good breakfast, convenient location, did find it a little pricey for a small town, very friendly staff, free parking, nicely equipped room.

Lana M, Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review for your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you found your room comfortable and enjoyed your deluxe breakfast. Our staff look forward to visiting with you again if ever back in the Wainwright area.

"Great value. Great stay. "

5
08/06/2016

Very clean and friendly staff. Hot tub and pool area was small but sufficient. Continental breakfast was very good with a choice of yogourt, fruit, cereals and toast. Make your own waffles and a warm meat with eggs and potatoes. I would definitely stay here again.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a Trip Advisor Review for your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you had a wonderful experience and that the staff went above and beyond to make your stay most enjoyable. Again Thank you and we look forward to your next visit.

"Outstanding Hotel"

5
20/05/2016

Staff very friendly and knowledgable. Hotel is clean and rooms are great too. Was able to provide more rooms for our stay even during a busy period. I would recommend this hotel to anyone and give it a 5 star rating. Staff provided us guidance on hotels and which ones officer discounts when staying at the hotel.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a review about your stay at the BEST WESTERN Wainwright Inn & Suites. I will be sure to pass on the kind words to the staff. We look forward to welcoming you back when back in the Wainwright area.

"Excellent staff and nice setup"

4
20/05/2016

Staff were excellent. Rooms were clean and well maintained. Internet was sometimes slow, but there were a lot of people in the hotel. Good location. Noisy in the rooms near the pool/gym. Breakfast had its ups and downs, but overall ok. Will return if in Wainwright again.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave us a review about your recent stay at the Best Western Wainwright Inn & Suites. I will be sure to pass on the kind comments to the staff. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. We look forward to visiting with you again if you are ever back in the Wainwright area.

"Wainwright visit"

5
19/05/2016

My husband and I, accompanied by our dog went to Wainwright to visit. We stayed in the Best Western, and there was no problem finding a pet friendly room. We were on the 3rd floor, and the room was a room with 2 queens. It was very clean, the bed was super comfy, linens very crisp and clean and internet was snappy. We enjoyed the breakfast in the morning which had a good variety of foods to choose from, all included in the nights stay. We would stay here again with no qualms and would recommend it to anyone. Great Job Best Western. The only thing I would say is the AC in the room would come on frequently and was loud. I mentioned it to the front desk and they said they would have mainenance look into it. Effiecient and responsive.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a Trip Advisor Review for your most recent stay at the BEST WESTERN Wainwright Inn & Suites. I am glad that you had a wonderful experience and that the staff went above and beyond to make your stay most enjoyable. Our Vision is to surpass our guest expectations by showing we care in a way to earn our guests loyalty. It shows in reviews like this that the staff is living the vision. We are a big family here at the BEST WESTERN Wainwright Inn & Suites and I am very lucky to have such a wonderful team and it surely reflects from such high praises for our property from reviews like yours. Again Thank you and we look forward to your next visit.

"Loved the executive suite"

4
13/05/2016

I travelled with my spouse and 2 year old son. We rented a suite and my son slept in the other room on the hide-a-bed couch. We enjoyed having a door between the 2 rooms so we could watch TV and use internet while the kid was sleeping.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the Best Western Wainwright Inn & Suites. I am glad that you enjoyed the Executive Suite during your stay. We look forward to visiting with you again if you are ever back in the Wainwright area.

"Great place to stay!"

5
04/05/2016

We stayed at the Best Western Wainwright in April to attend the Graduation Ceremony of our Son into the Princess Patricia's. We were greeted by a friendly front desk clerk and the positive stay continued from that point until the end of our stay. The Rooms were very clean and well stocked, the beds were super comfortable and the complimentary breakfast on both days was delicious and abundant. When checking out we were even supplied with a complimentary bottle of water for our drive back to Edmonton. The friendly and accommodating staff made our stay very pleasant. I would recommend this hotel to anyone planning a trip to Wainwright.

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your most recent stay at the BEST WESTERN Wainwright Inn & Suites. It is our vision to surpass our guest's expectations by showing we care in a way to earn our guest loyalty. It is reviews like yours that show that our team is truly living the vision. I am glad that you had a nice stay while in you were in Wainwright attending your sons graduation. We look forward to visiting with you again if ever in the Wainwright area.

"Fantastic!"

5
05/04/2016

We stayed at the Best Western Wainwright Inn and Suites in January 2016 because we were attending the Alberta Junior Provincial Curling championships. The staff went above and beyond excellence to accommodate the needs of the athletes. For example, if the teams had late morning games, the staff would extend the breakfast times so that the curlers could sleep in a bit and still have time to eat a great breakfast! They were friendly and genuinely interested in how the kids were doing. If we ever find ourselves in Wainwright again, we won't have to put any thought into where we stay :)

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a review about your stay at the BEST WESTERN Wainwright Inn & Suites while attending the Alberta Junior Provincial Curling Championships. I will pass on your kind comments to the staff. We do have a wonderful team here and it is reviews like yours that show the team truly go above and beyond for all our guests. We look forward to welcoming you back when back in the Wainwright area.

"Another Best, Best Western"

5
10/03/2016

If you've read any of my reviews you know Best Western is my hotel of choice, and the Wainwright location is yet another perfect example of what makes Best Western the most consistent hotel chain. The hotel is spotless, rooms are modern, super clean, comfy everything you'd expect. What sets this location apart is the staff. Super friendly, helpful, cheerful, I don't have enough good words! I don't have one negative thing to say about this location. Everything was excellent, even breakfast was better than most locations. I look forward to staying at this location again!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to write a review about your stay at the BEST WESTERN Wainwright Inn & Suites. I will pass on your kind comments to the staff. We do have a wonderful team here and it is reviews like yours that show the team are truly living our vision. To Surpass our guests expectations by showing we care in a way to earn our guests loyalty. We look forward to welcoming you back when back in the Wainwright area.

"Great place to stay"

5
08/03/2016

Our room at Best Western Inn &Suites in Wainwright Alberta was perfect! The rooms were a great size, clean and well stocked. Nothing was missing and because it was clean and inviting when we came in, we felt we had made a great choice of hotels. The staff were all very pleasant, informative, and friendly. The pool and hot tub were available if you wanted to use them! In the morning the breakfast they provided was wonderful. Lots of variety and definitely something for evergone! We really enjoyed our stay and would stay there the next time we were in town!

Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. I am glad you enjoyed your stay with us. We look forward to visiting with you the next time you are in the Wainwright area. Thank you

"great sleep quality"

5
28/02/2016

We stayed for just a night on our way home from a trip, but this was the best sleep I had. The queen bad was tucked away in a cozy room off the living area. The bed itself was soft, yet supportive and the linens lovely and clean. The room itself seemed very new or well maintained. Breakfast was quite good. Yogurt parfaits and warm hard boiled eggs were the highlight, but there were many other choices. The breakfast service showed evidence of attention to hygiene. Cutlery is stored in a dispenser, most condiments are single serve packets and staff use gloves and hairnets to handle the food. The only item I noticed missing is a hand sanitizer. Staff were helpful and friendly. The 10% off for 1979 restaurant was also an unexpected plus (the cards are on the check in desk) The only frustrations we experienced were the bathrooms. They seemed to be a testament to poor planning. Be careful opening the door to the ladies room by the lobby. The door will whack the toilet. The bathroom in our room was exceedingly cramped, but at least clean. All in all, this hotel is excellent in the categories that really matter. Would stay here again any time and understand why my husband always chooses this hotel when in Wainwright.

"Clean and comfortable"

4
27/02/2016

We stayed here at Christmas, so it was very quiet and empty. Clean rooms, excellent service, good hot breakfast. Everything you would hope to get at a chain hotel. Some are better than others, and this is one of the better ones.

"the mattress was so comfortable i told our receptionist i wanted to take it home"

5
16/02/2016

When we arrived we were greeted in a very friendly manner and offered home cooked cookies,we asked our receptionist to recommend a restaurant and she made a home run the restaurant was excellent,as was our hotel service the entire weekend. would defiantly recommend

"Great Customer Service"

4
10/02/2016

As a young family, Best Western hotels are great! This hotel was very clean and the front counter service was Awesome! Went well out of her way to help & was cheerful about it! The 4th floor are all smoking rooms and we had no choice but to be on the 4th floor.

"Beautiful Room, great value"

5
09/02/2016

We booked a family suite, it was warm, large, clean and very quiet. The breakfast was very good and the staff worked hard to maintain the cleanliness and stock levels because the hotel was quite busy. The pool and hot tub were small but clean and in good repair.

"A good Hotel"

4
01/02/2016

A very nice upscale Best West. Stayed here 2 weeks on business, in an executive suite. The separate bed living room gave me a lot of space. Nice bathroom, shower only. Lots of towels and hot water. Very clean, 2 TV's and a couch. The only glitch was the heating system. The thermostat and heat/air unit was in the separate bedroom. In order to heat or cool the living room area, you had to leave the bedroom door open and run the heat/air hard to raise or lower the living room temperature. Of course that made the bedroom uncomfortably hot or cold. I could find no way around this built in fault. But, blazing fast internet, good work desk. A nice kitchen counter and sink. Very quiet. Diverse hot breakfast. Nice entry, friendly staff. I would stay here again.

"Best Western stands for its name!"

5
27/01/2016

I was staying on a business trip in summer of 2015 and believe this is the one of the best in wainwright. They have very friendly staff, excellent room service and food. They had probably one of the best WiFi connections that I got in any Wainwright hotel. The gym and pool were respectable and clean. They had very comfortable beds and decent size TV's.

"Pleasant stay"

5
24/01/2016

Definitely one of the better hotels I've stayed at. I opted for the executive suite which was very clean, quiet and relaxing. The mattress was fine, not too hard or soft. In addition, the staff were knowledgeable, friendly and efficient. Great stay.

"Great Stat"

5
13/01/2016

Spent a week here for business. The room was nice, and the bed was very comfortable. Staff were friendly & helpful. I didn't use the gym or pool/hot tub but both areas were clean and bei g enjoyed by other guests when I passed them. I would definitely stay here again.

"Fantastic Wainwright Hotel"

5
07/01/2016

My daughter and I stayed at the Best Western, Wainwright for 4 nights during curling provincials. All of the staff were so friendly and very accommodating. Keeping the breakfast buffet open past their serving time, so that curling teams with a later draw could still eat. The breakfast room was always spotless and the food well stocked! Housekeeping was always friendly and patient, when we were not out of our rooms for cleaning. We found the beds to be very comfortable and really needed the small room fridge. Trying to feed 14 people in our hotel room, was challenging and not very comfortable. We were able to set up our food in the breakfast room for our curling team and parents. Some items were left behind at the hotel and we were promptly called to we could pick these items up. Great customer service seems hard to find these days. We had an amazing and comfortable experience and would not hesitate to stay here again!

"A very good hotel"

5
06/01/2016

The staff at this Best Western made our stay very pleasant. The breakfast supplied was well presented and there was a nice variety to eat. The rooms were very clean and the bathrooms were also very clean

"Nice hotel in a nice town"

4
10/12/2015

This hotel is very nice. Clean and new. Good location. Nice and quiet. Fridge, comfy beds, and spacious. I recommend staying here if you are town. My only complaint is that it is pricey. It's a nice place but the price is too high.

"Great first visit"

4
08/12/2015

Stayed here due to a hunting trip at Camp Wainwright. Location was excellent and they were very accommodating to the hunters staying there. Very clean, staff was professional and requests were handled quickly. The complimentary breakfast was fresh and also included a hot breakfast. Only problem was that the hunters had to leave by 6:30 am for a meeting ion the base and this did not leave us much time to enjoy the meal. We also received a discount coupon to a nice pub in town. Would recommend this place for anyone to stay. We had a suite for my so and I. had lots of room to accommodate us and the hunting gear.

"Wainwright Best Western"

5
19/11/2015

It is always a good place to stay. The staff are friendly, and helpful, and can recommend places for dining. The rooms are always clean, and the beds are very comfortable. The breakfast room has something for everyone. I never leave hungry. I think they will even make you a lunch to go. They have an exercise room, pool, and hot top that are always clean, with lots of towels. I always chose Best Western in Wainwright to stay when I am working in the area.

"Best Western"

4
15/11/2015

Very clean, good check-in service, excellent continental breakfast. Only downfall was no bathtub, only a shower which could have used a longer shower curtain. Very pleased with our stay and the service provided.

"Hockey travel"

5
15/11/2015

This hotel was awesome, clean, very comfy beds, service was excellent, breakfast was one of the best for hotel food, waffles bacon, egg, nice size pool, heat and air-conditioning worked awesome would totally come agian. Close to Boston Pizza a grocery and Liquor store all around you,

"Great Stay!"

4
15/11/2015

Had a great stay in this hotel. It's right near everything, the staff are courteous and it's right off the highway. Easy to enter and exit the town. I would definitely stay at this hotel again in the future!

"Wonderful 3 night stay"

5
02/11/2015

One of my favourite Best Westerns! The room was very clean, the bed was incredibly comfortable, and they have all these small touches to make the stay more comfortable - such as snacks in the room. \\ The breakfast is the best Continental of any hotel I have been to. They had little omelettes that even had veggies and what looked like real cheese in them! Staff were always friendly and said Hi all the time. They were responsive when I needed something. The hotel is located directly across the road from a Loblaw store, and in the same parking lot as a Walmart. The room had a microwave and fridge and little kitchen area. Would definitely stay again.

"Very good"

5
26/10/2015

Excellent clean new hotel, staff more than helpful. Allowed us a late check out as one of our family was unwell at no extra cost. Breakfast was really good and pool hot tub very clean. All new modern appliances in rooms. And walking distance to amenities if needed

"Excellent Customer Service"

5
13/10/2015

Staff always go the extra mile to accommodate my work stays. Extremely helpful front desk! I stay here for Business and often have to change my checkout- checkin dates. The staff are always try their best to give me the same room which is really appreciated.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Greg, Thank you for taking the time to leave us a review about your most recent stay at the BEST WESTERN Wainwright Inn & Suites. It is our vision to surpass our guest's expectations by showing we care in a way to earn our guest's loyalty. It is reviews like yours that show the team are truly living the vision. We look forward to visiting with you during your next stay.

"Mr"

5
12/10/2015

The service was speedy and courteous. Big rave to all the staff who made our vacation one for the memory pages. A rave to Charlie very polite, friendly and appears to be a person that any company in the service industry would benefit from. Thank you for your wonderful hospitality

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave us a review about your most recent stay at the BEST WESTERN Wainwright Inn & Suites. I am glad to hear the staff here at the BEST WESTERN Wainwright helped make your vacation an enjoyable one. It is our vision to surpass our guest's expectations by showing we care in a way to earn our guest's loyalty. It is reviews like yours that show the team are truly living the vision. I will pass on your kind words to Charlie who is our newest addition to our BEST WESTERN Family.

"The Pool was warm and the rooms were clean, breakfast was also good,"

4
12/10/2015

I was there with my daghter and grandchildren, The pool was nice and warm. The lady that was at the front desk the morning of Oct 11 was very friendly, she was also looking after the dining area, and we had a cleaning lady that got extra paper and pens so each child had 1. Those little things help to make a trip enjoyable.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave us a review about your most recent stay at the BEST WESTERN Wainwright Inn & Suites. I am glad to hear you had a chance to enjoy our pool during your visit with your daughter and grandchildren. It is our vision to surpass our guest's expectations by showing we care in a way to earn our guest's loyalty. It is reviews like yours that show the team are truly living the vision. I will pass on your kind words to Lorna who is a great asset to our BEST WESTERN Family.

"Business Travel"

5
09/10/2015

This was a great hotel near all amenities. Great breakfast buffet with hot items as well. It was a nice walking distance (weather permitting) to a really good restaurant. This restaurant was was advertised on the inside of the elevator door which drew our attention.

Lana M, General Manager at BEST WESTERN Wainwright Inn & Suites, responded to this review
Kelly, Thank you for taking the time to leave us a review about your most recent stay at the BEST WESTERN Wainwright Inn & Suites. I am glad you enjoyed your stay and we look forward to visiting with you the next time you are back in the Wainwright area.

"Wainright Best Western"

5
04/10/2015

Friendly, and helpful staff. It is always clean, has a pool, and hot tub. Exercise room, and the beds are very comfortable. It is easy to find, and located next to Canadian Tire, grocery store next door, and Tim Hortons, and Wallmart close by. I always enjoy my stay here if you have any issues the staff is sure to help with any concerns. There is laundry service if you stay for extended period of time.

"Business trip to Wainwright"

5
27/09/2015

This is a normal Best Western; relatively new, clean and in good condition. They gave me free upgrade to exec suite for some reason. Very nice rooms comfortable and clean. People were nice, breakfast was okay. Wi Fi was a little slow for video, otherwise good.

"The most comfortable!"

5
22/09/2015

Absolutely lovely hotel- excellent breakfast selection. I'm gluten- free and there was plenty of options for me! The coffee was great and I love how they had flavoured creamers too! The room was very comfortable- best bed I've slept on! Laundry available on site - friendly staff.

"Great Staff & Nice & Clean"

5
15/09/2015

We were initially to stay in another hotel but were not happy and decided to try the Best From the moment we stepped in to the lobby and spoke with the front desk person we felt welcomed and informed. The rooms we needed were available. The front desk was able to arrange rooms across the hall from each other. They were large, very clean and well taken care of. The stay included breakfast which was like a small buffet. The ladies kept the food area very clean; so appreciated. The pool and hot tub area were also clean and nice to use. Overall a very good stay; well worth the change in hotels. Would not hesitate to stay again and certainly would recommend it to family & friends

"Excellent location"

5
15/09/2015

Room where clean and breakfast more than expected for a hotel. We where surprised that their was no problem to find a table to sit for the breakfast The hotel was close to the function that we went to. Sufficient parking even when we arrived later at night.