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Best Western Plus Hotel Charles Sturt Suites & Apartments, Wagga Wagga

4.5/5  - basé sur 275 notations.
82 Tarcutta Street, 2650, Wagga Wagga, Australia - See map

The Best Western Plus Charles Sturt Suites & Apartments mission is to provide business travelers and other guests a home away from home in well-appointed, serviced accommodation in Wagga Wagga. In serving this mission, the proprietors have made every effort to ensure guests are comfortable and accommodation is of the highest possible standard. The four star Best Western Plus Charles Sturt Suites & Apartments offers a variety of suites and room configurations in addition to self contained one, two, three and four bedroom serviced apartments near Wagga Wagga's entertainment and business precinct. The Best Western Plus Charles Sturt Suites & Apartments take the utmost pride in providing a welcoming and enjoyable stay for all our guests. With all rooms recently undergoing refurbishments, guests will enjoy convenient facilities and modern amenities such as luxurious and contemporary furnishings, complimentary wired broadband, secure off street parking, LCD TV's with Austar, fully licensed a la carte restaurant and office facilities . We take pride in providing business clientele with excellent facilities and services to make their business trip to Wagga Wagga a successful one. The Best Western Plus Charles Sturt Suites & Apartments are perfectly positioned to take advantage of the many attractions Wagga and the Riverina has to offer. Wagga Wagga's shopping precinct, aquatic centre, bars, cafes and restaurants in Wagga Wagga are only a short stroll away making this serviced accommodation ideally located and highly accessible. We're proud to be part of the Best Western Family with over 4,000 properties in 80 countries and with the famous Best Western 200 point quality assurance check, you can be sure we know how to make our guests happy! Enjoy your stay.

Best Western Plus

Hotel Charles Sturt Suites & Apartments

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 275 guest reviews
NOTE ISSUED
Excellent
163
Very Good
96
Average
13
Poor
2
Terrible
1
REFER TO NOTICE
Business Business
69
Couples Couples
91
Family Family
65
Friends getaway Friends getaway
20
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Amazing! Excellent customer service"

5
10/06/2018

I had a terrible experience with another motel provider in wagga and at 9pm I was ringing round trying to find accomodation in a place I knew nothing about I was just down for a birthday party. The service and room these guys provided at such short notice was purely amazing, they were so accomodating, welcoming and made me feel at home. Nothing was to much trouble and they went above and beyond to ensure I had the best stay. Highly recommend for your next weekend away or overnight stay!

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi alannah96, Thank you for your time and effort to rate and review us. I appreciate your kind words, It is wonderful to hear our staff was very welcoming and made you feel very comfortable. We are glad we we're able to accommodate for you and make you feel at home. We look forward to seeing you next time.

"Wagga Wagga's best place to stay"

5
31/05/2018

Going to Wagga on business or pleasure, We go to Canberra 4 times a year from Adelaide and always stop at the Charles Sturt. The Charles Sturt is the place to stay. Great range of accommodation with the best restaurant in town. Why Go elsewhere?

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Robynnabara, Thank you for your 5 star rating! Thank you for choosing to stay at the Charles Sturt Suites and Apartments, it is great to hear you enjoy your stay with and our restaurant on site.

"More than I expected"

4
24/05/2018

Big comfy bed! Nice pillows. Close to town and free easy parking. The room was really warm,I didn't even need the air con. The dining is beautiful just above the motel, don't leave without trying. Overall a great stay, thank you to all the staff.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi MrsKGale, Thank you for your time and effort to rate and review us. I am pleased to hear you found our room comfortable and enjoyed our restaurant on site. We hope to have you stay with us again.

"Three bedroom apartment"

4
25/04/2018

Four of us were upgraded to a three bedroom apartment. It was really half a house. Across the road and down a bit from the hotel. Large rooms, ensuite, full bathroom, washer, dryer, plenty of seating inside and out. We had a wonderful stay.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi simba6, Thank you for your time to rate and review us. I am glad you found our 3 bedroom apartment very accommodating and you enjoyed your recent stay with us. We look forward to have you stay with us again.

"Clean, friendly staff"

5
15/04/2018

The room was very clean and comfortable, the staff were very friendly and helpful and the amenities were great. The hotel was easy to find and central to all of the shops and amenities. The stay was very enjoyable.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi mmcon346919, Thank you for you time to rate and review us! It is great to hear you had a wonderful stay with and found our amenities and staff useful. We look forward to seeing you next time.

"Nice & Quiet"

4
12/04/2018

I stayed over for 1 night at this establishment. I found the staff friendly. The room was clean & tidy. Shower had heaps of pressure. I had room service for dinner & the choice was good. The rooms was set back off the road area so there was no noise. I would stay there again.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi WiseyN, Thank you for you Kind words, We appreciate your time and effort to rate and review us. It is a pleasure to hear you enjoyed your recent stay with us and found our establishment very accommodating. We look forward to have you you stay with us again.

"Always stay @ BW Sturt when in Wagga"

5
03/04/2018

Rooms are beautiful, contemporary and spacious...refrigerator and microwave included. Jamie and the team are always very courteous and prepared upon arrival. Very nice restaurant on-site, and shopping mall within a short walking distance. Great park one block away if you need to go for a run. Very comfortable and clean.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Bernard B, Thank you for your time to rate and review us. We appreciate your kind words, it is wonderful to hear you had a great stay with us and found our staff and facilities are useful. We hope to see you again soon.

"BEST PLACE TO STAY"

5
16/03/2018

We stopped here on our way home from a road trip to South Australia. It was without a doubt our best value, the best aesthetics and convenience. Ladies- it even supplied a magnifying mirror for those who wear glasses. The room was simply beautiful , spacious n spotless. I will always stay here when in Wagga. The staff member was a gracious n beautiful person. Look no further. ( ps as we r well travelled, Australia and OS, we do have the experience to be able to compare) . Thkyu Leanne n Paul

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Dear Leanne & Paul, Thank you for your lovely review - we are so pleased to hear that you enjoyed your stay & we look forward to seeing you again soon! Kind Regards, Jamie Pascoe.

"Tidy Room"

4
03/03/2018

Wasn't my motel of choice as my usual was fully booked however was happy with the location and overall cleanliness of the room. Reception staff were friendly and helpful. King bed was comfortable and would stay here again if I had to.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Carmen A, Thank you for your time to rate and review us! It is a pleasure to hear you had a wonderful stay with us and our staff were very helpful and friendly, We hope to have you stay with us again.

"Big suite in a great location...restaurant is amazing!"

4
21/01/2018

Modern suite in central wagga...walking distance to shops cafes etc... can walk along the beautiful river front. Only downside was no aircon in the bedroom. Huge plus was the onsite restaurant The Roundabout, which was truly amazing...you might need to book ahead as they get busy...you will see why!

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Janine K, Thank you for you time to rate and review Best Western Plus Charles Sturt Suites & Apartments. We are pleased to hear you found our location very convenient and was able to enjoy our onsite restaurant The Roundabout Restaurant. We hope to see you again.

"A nice place to stay"

5
20/01/2018

We decided to stay here on our way back home we did not book in advance but this was no problem. Reception was super friendly. the rooms were spacious and i loved the way that they had a microwave, toaster and plates etc . There was a small table to eat as well as the coffee table. Bed was comfortable and the room spotless. We didn't eat at the restaurant but noticed many locals did.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi 167helen, Thank you for your 5 star rating! We are pleased to hear you had a wonderful stay with us and enjoyed the facilities that came with your room. We hope to have you stay with us again.

"Lovely staff and gorgeous beds!!"

5
21/12/2017

First time experience at this motel as so far it's delivered. Lovely staff on arrival, rooms are very clean and tidy, beds are extremely comfortable. Restaurant at motel is well worth a visit with good selection of meals available.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Gary B, We appreciate your time to rate and review us! It is wonderful to hear you had a lovely experience with us on your recent stay. We hope to see you again soon.

"Wedding week end"

5
30/11/2017

Can't say enough this place is very clean and beautifully decorated and spacious ...beds are awesome and big staff are lovely and helpful had a loving stay here for my nieces wedding would stay again and outside very tidy

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi cheryldunn2, Thank you for your five star rating! We are very pleased to hear you had a wonderful stay with us upon your nieces wedding, we would love to have you stay again soon.

"Good but not exceptional"

4
29/11/2017

Nothing wrong with this venue - the beds and pillows are comfy, the bathroom and bedroom well equipped - but it's pretty standard for a country hotel, even though the "Suites" aspect gives more bang for your buck than an ordinary room. Happy to stay here again.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi ExpatPlanters, Thank you for your time to rate and review us! We are glad you enjoyed your comfy and well equipped room. We hope to see you again soon.

"Family of 5"

5
30/09/2017

Stayed with my family of 5. The beds were comfy, clean room and quiet location. Walking distance to shopping mall and restaurants. Kids loved all the channels on the tv and the free wifi. Would definitely stay again.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi GeriBee3, Thank you for your 5 star review! We are very pleased to hear you enjoyed the comfy beds and the clean and quiet room, we are glad you found the location very accessible and we would love to have you and your family to stay here again!

"Very spacious apartment"

4
27/09/2017

Overnight stay for business. Spacious apartment across the road from main hotel, with individual lock up garage, which was a bonus. Apartment was well equiped and provided all that was needed for self contained accomodation. The apartment also had access to a large balcony which would be nice on a summer evening. While there is a restaurant on site, room service was the order of the day. Menu contained a good selection and was promptly delivered. Food was of a good standard. Bed comfortable. There is room for improvement in the cleanliness of the apartment, while on the surface it appeared clean, more attention needs to be paid to dusting, cleaning of bathroom taps and upholstery on the couches.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi cangau, Thank you for your feedback, we are glad you enjoyed the space and the self contained facility. We are also please you enjoyed your meal from The Roundabout Restaurant. We thank you for bringing the cleanliness to our attention, we are always trying to approve where we can and we will pay detail to this.

"NOT HAPPY AT ALL"

1
14/08/2017

So it started out with how great the room was,it was comfortable and had a fantastic night sleep and all,as a walk in guest it is just want you want,I payed for the room and went to sleep, packed up the following morning and left the hotel, then on my way home I realized I had been charged twice for the room, this was not realized until I went to fill up the car with petrol and had no money on that card. I will never stay here again due to the experience i was put in at the petrol station and being threatened with having the police called for fuel theft, check your accounts for double payments from this hotel they can not be trusted.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi holmes704, This was an honest error by one of the staff and we are very sorry that this was made and particularly for the inconvenience it caused you both. I have been told that the second, incorrect charge was reversed as soon as you got in touch and pointed out the mistake. I am glad this was done promptly but of course we should have got it right first time. We are all human and even the best of us makes a mistake on occasions. We do very much regret that this one caused Nikki inconvenience and we are sorry for that. I know the hotel staff will be doing their very best to make sure there is no repetition of this error in the future.

"Overnight stay"

5
14/08/2017

Needed a hotel to break our journey and selected Best Western Plus Charles Sturt Suites & Apartments. Check in was fast and pleasant. Room was comfortable and clean, facilities were modern. External noise was at a minimum. Overall a quality hotel.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi I8932YGjimw, Thank you for your 5 star rate and review! We are very pleased to hear you enjoyed our quality, comfortable, clean and modern hotel! We hope to see you here again very soon.

"Very comfortable "

5
29/07/2017

We stayed overnight and to our surprise was very comfortable. The king size bed was a winner. It was quiet, considering being a Saturday night. The room had great facilities and was nice and clean. Towels were lovely and soft.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Tessamcc, Thank you for your rate and review! Im pleased you enjoyed our big comfortable beds and all facilities that came with it. We hope to see you again soon!

"Excellent Accommodation"

5
25/07/2017

This room was huge, with a table and chairs, and a small sofa to sit and watch the TV, such a comfortable bonus! There was a king size bed, with superb bedding, it would be one of the most amazing motel beds ever! The room was spotlessly clean with all the amenities you would expect. The free Wi-Fi was a nice bonus. The staff we dealt with on check in and out were very pleasant and friendly. We would certainly recommend this accommodation to anyone visiting Wagga.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi SuzyJ47, Thank you for your lovely review! I Appreciate your time to rate and review us. Im pleased you enjoyed your recent stay with us and how comfortable and clean the rooms are, also that our staff members were pleasant and friendly. We hope to see you here again soon.

"Good, clean, comfortable"

4
17/07/2017

We arrived late evening , tired and worn. Staff were friendly & helpful. The room was clean and tidy. Good shower, wifi, tea makings , a/c and comfortable clean bed. The room was quiet ,we also had a parking space.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Naanaberry, I Appreciate your time to tell us about your stay! I'm glad our friendly team member's could be helpful and you enjoyed the quality and cleanliness of the rooms.

"Great Motel!"

5
28/06/2017

On arrival was upgraded to a apartment. The apartment was large, modern and comfortable. Each apartment has its own lock up car garage. Normally stay in one of the motel rooms which are also clean and comfortable.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi N6446UVmarkd, Thank you for your excellent rating! We are please to hear you enjoyed your free upgrade, thank you for your loyalty! We hope that you choose to stay with us again.

"Amazing bed"

5
27/06/2017

My room was very well presented with a king size bed, lounge and dining table and there was no "motel" cleaning smell. The king size bed was very comfortable, in fact it was hard to get out of bed. The curtains when drawn let no light in and the air conditioner was quiet. I am definitely staying here again.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Q8661AGrabg, Thank you for you wonderful review, its very pleasing to hear you enjoyed the quality and comfortable bed during your stay! We would love to see you here again!

"Excellent Apartments "

5
17/06/2017

We stayed in a 2 bedroom apartment for four nights. It was very spacious and spotlessly clean. The beds are beautiful, the shower was great, the heating more than adequate and the kitchen was very well equipped for self catering. Ours didn't have a dishwasher though. This didn't bother us and I think it is the only apartment affected. The lock-up garage was a great bonus, as was the courtyard. We were very comfortable for our whole stay and would definitely stay again.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi rainmaker_9, It is a pleasure to hear you enjoyed our comfortable, spacious and clean apartments and that you found our facilities useful! We would love for you to stay again soon!

"Good quality comfortable motel"

4
12/06/2017

Well-kept rooms, fairly quiet (not on the main highway, but Tarcutta Street gets a bit of traffic, however this didn't impact on my room which was near to the roadside.) It gets very busy on the weekend and parking near your room becomes a luxury as there are not nearly enough parking spaces during busy times, but the rest of the week is quiet so it's not a biggie. The bed is comfortable and they have provided some crockery and cutlery and a microwave so you can make small snacks for yourself. However, there is nowhere to wash them up apart from the bathroom and wild horses won't make me wash up dishes in the bathroom, so you have to leave them for the staff to clean. The free wifi is excellent, probably the best I've seen recently in Australia. You can actually use it for Facetime and browsing is quick and easy. An extra star for this feature. The biggest downside is the rooms are very very dark, the overhead lights have about 2 candlepower and the bathroom is lit by one tiny LED. I had to do my makeup in the main room and buy a makeup mirror. I had to do my craft work outside in the sun which was pleasant, but shouldn't have been necessary. Other than that a very pleasant stay in a comfortable motel with a short walk to town and the river. Would stay again, just might bring a torch next time.

Jamie P, Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Ozwitch, Thank you for taking the time to provide us with feedback regarding your stay. It is pleasing to hear there were a lot of positives and we appreciate the very good rating. We also value the comments made on areas in which you believe we can improve. We are committed and passionate about providing our guests with an enjoyable and memorable experience. We rely on feedback like this to ensure we continue to meet the expectations of all guests.

"Superb apartment"

5
13/05/2017

The apartments opposite the main building are very nicely done. Lock up garage is included which makes it safe for your car. The apartment was very spacious with a huge lounge area big kitchen sep dining area and big bedroom with ensuite. There was also an extra bathroom with laundry facilities. One of the best places we have stayed. Will be back when in wagga.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi stephen b, Thank you for the 5/5 review! It's wonderful to hear that you enjoyed one of our spacious apartments and enjoyed the facilities that came with it. We hope to see you here again soon.

"Fantastic Stay"

5
13/05/2017

We had an overnight stay in Wagga at short notice on what was a very busy week in Wagga. Luckily enough, we were able to secure a booking at the Best Western-wow is all we can say! Right from check in, the staff were awesome! They took the time to get to know you and couldn't be more helpful and friendly. Our room (we actually stayed in an apartment across the road) was huge and absolutely spotless, with all the amenities you could need for a great longer stay. I'm just disappointed we weren't staying longer! Only a few minutes walk into the Main Street also. The restaurant food was quite simply yummy-fine dining quality-and the service from the staff was warm. I couldn't recommend this place more highly.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Brookew78, Thank you for taking the time to write a 'fantastic review'. I'm so happy to hear you've enjoyed your recent stay with us and your experience at The Roundabout Restaurant. We hope to see you here again!

"On our way back to Melbourne from blackheath"

4
13/05/2017

Room we had very spacious with a king size bed and the most comfortable mattress we have ever had.Modern,clean with everything you need. The only thing that I didn't like was the lighting in bathroom, not bright enough to do makeup. We had room service from their restaurant, which was delicious but a bit pricey for the size of the meal. Would definitely stay again

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Rae S, I Appreciate you taking the time to tell us about your stay! It's wonderful to hear that you enjoyed your stay with us and how comfortable you were. We look forward to welcoming you again.

"Great Place"

5
08/05/2017

Traveling from Melbourne to Orange decided to stay in Wagga. Found Best Western Charles Stuart - what a fund! Spacious rooms, very comfortable beds and a warm welcome at reception. The food in the restaurant was fantastic as was breakfast the next morning. Restaurant staff were a delight. Highly recommend this motel. We will be back.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi PaulnRos, Thank you for taking the time to rate and review your stay! I am very pleased to hear you enjoyed your recent stay with us and the great food in our restaurant on site, we would love to see you back here again.

"Like sleeping on a cloud"

5
16/04/2017

I recently stayed at this hotel after a very long drive, we did a last minute booking. I was travelling with my Huz and son. We did not arrive until after 11pm. I was so happy to open the door and see the bed, then when we laid on it OMG, it felt like I was sleeping on a cloud. This hotel is the best country hotels I have ever stayed at. It is 10/10 for value for money, we booked last minute and got a bit of a deal, but I have stayed in hotels that cost twice as much, that were not as comfortable as this. The room was clean, generous in size, with a sink and microwave. It is in a great location, central to lots of things. I would highly recommend this hotel.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Nessis32, Thats wonderful to hear how great the room was! I'm glad that the bed was so comfortable and you enjoyed your stay with us, Hope to see you here again soon.

"Highly recommended"

5
15/04/2017

This Motel certainly ticks all the boxes as far as accomodation is concerned. Very comfortable clean room and bathroom. Certainly lives up to its "plus" status. The Roundabout restaurant above reception is very modern "chic" The Motel is in a great and quiet location for access to the main shopping area.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi gjen2005, Thank you so much for you 5 star rating! I'm glad you enjoyed your room and The Roundabout Restaurant. Hope that you choose to stay with us for your next visit.

"I can not be happier with this place!"

5
02/03/2017

I have to come to Wagga every three months for work and this is the only place I want to stay in town. Good location with walking distance to shops and restaurants (their own Roundabout restaurant is great too). Staff are always friendly and professional. The rooms are not right on the road so they are more quiet as well and always clean. I really want to thank them for helping me surprise my husband when he flew into Wagga as I had just learnt we were expecting. The Hotel organised everything! Just asked for a budget and filled the room with balloons and flowers while we were out to dinner! Thank you so much Maddie! Can not thank or praise these guys enough!

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Tanya, Thank you for taking the time to rate and review your stay with us! We are extremely happy to hear how much you had enjoyed your recent visit, and especially how special it was, congratulations on your pregnancy! We were more than happy to help organise setting up the room for the special occasion! It's also great to hear you enjoyed our restaurant on site. Once again thank you for your lovely review, we look forward to your next stay with us.

"Best hotel in Wagga Wagga nsw "

5
23/02/2017

I would recommend best western hotel to any family that would like a clean professional and relaxing experience on there holiday friendly staff good management and very comfortable beds, well worth the price

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Soner G, Thank you for such a wonderful review on your stay with us, we are extremely pleased to hear that you had enjoyed many aspects of the hotel. The staff are always grateful receiving lovely reviews! We look forward to your next visit to Wagga.

"So Comfortable"

5
09/02/2017

I stayed at this hotel for one night on a business trip, and had a fantastic night's sleep... Possibly the most comfortable bed I've come across, and a great size room too. Bathroom was a little cosy, but good size shower and good water pressure. AC did seem to struggle a bit, but it was the first day of a heatwave, so I can overlook this. The check-in staff were friendly and very efficient too, so there were no complaints about this hotel.

Jamie P, General Manager at Best Western Plus Charles Sturt Suites & Apartments, responded to this review
Hi Matthew W, Thank you for taking the time to rate and review your stay. I am extremely pleased to hear that you had a great nights sleep in one of the most comfortable beds that you've slept in! - I know when I'm travelling a good bed is a necessity. It's also a pleasure that you had enjoyed many other aspects of the hotel, although a shame about the heatwave! Once again thank you for your wonderful review, we look forward to your next trip to Wagga.

"Warm Welcome and Pleasant Stay"

4
02/02/2017

With very short notice they were able to accommodate me and the welcome at the front desk was warm. Nothing was a problem and all was explained to me about their restaurant and it's opening hours for both Dinner and Breakfast. Booking out was also great and seamless. The rooms are well appointed, clean and readily accessed.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi David P, Thank you for such a kind review! Our team are always very appreciative to hear great feedback from our guests. I am extremely pleased that your stay was quite enjoyable. We look forward to seeing you on your next stay in Wagga.

"an overnight stay"

5
26/01/2017

A simple over-night stay was needed, and this location provided the most practical option. From a reasonable price, required room amenities through to the location being close to places for eating (main street options from fine dining to simple cafes), entertainment (local cinema) and physical activities (sporting hub); all in walking distance.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Bruce N, Thank you for such a great review! It's always great to hear how much our guests enjoyed their time at the Best Western Plus, especially being so centrally located making it the perfect place for a quick stop into the city centre. We look forward to your next visit.

"One of my favourites"

5
11/11/2016

I stay in a lot of Motels throughout the year. This one is up with the best in my Country Trips throughout the State. Ticks all the boxes in what I look for, Large Room with Balcony, Great Food, Quiet , Sensational A.H. Beard Bed, Appliances that actually work, Garage for Car, Located minutes from Town. Don't get to Wagga that often but will definitely stay here again.

"Very spacious"

5
05/11/2016

Recently spent three nights at this great three bedroom apartment . The apartment was huge. Main bedroom with ensuite , 2nd bedroom with queen bed & 3rd bedroom had four single beds . Equipped with laundry , full kitchen/dining & lounge room . Lovely outdoor area & double garage . Really close to town . Would reccommend for Large family . Very clean & comfortable .

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Cheryl H, Thank you for taking the time to review our hotel, it is greatly appreciated! It is lovely to hear that you thoroughly enjoyed our 3 Bedroom apartments and its many amenities! Thank you so much for your recommendation and we look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Best Western Wagga Wagga"

5
27/10/2016

This was my first time staying at a Best Western Hotel, Wagga Wagga. I found the staff were very proffessional. The room was clean and well presented. I was extremely happy with the very fast internet speed. I will stay there again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Barry Mr L, Thank you for taking the time to write this 5 star review! It is wonderful to hear that you enjoyed your stay and the many amenities including our WiFi. We look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Great stay "

5
22/10/2016

Nice hotel near the centre of Wagga. King beds were extremely comfortable and the restaurant also had great food. The rooms were modern and well appointed. Parking was convenient. Will defiantly stay again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi 81LaurenT, Thank you for taking the time to review our hotel, it is greatly appreciated. It is wonderful to hear that you enjoyed so many aspects of our hotel including our comfortable beds! We look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Comfort and space"

4
20/10/2016

Oversized rooms and comfort are what I enjoy and the Best Western in Wagga Wagga delivered. Amenities are suitable for business or pleasure. The best feature had to be the bed. Travelling a lot for business, I can rate this as one of the best rooms for comfort across Australia.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi J7323UWalexm, Thank you for taking the time to write this wonderful review! It is lovely to hear that you enjoyed so many of our amenities including our large, comfortable beds! Thank you so much for the wonderful recommendation and we look forward to seeing you next time.

""SOOOOOOO NOISY""

3
16/10/2016

If you love hearing people shut car doors, thumping around their rooms, drinking out the front late at night then this is the hotel for you - but if you are like me and want peace and quiet look elsewhere. Walls are paper thin, bathroom wasn't the cleanest and there was dust on the bedside tables. I have no positives for this hotel and at nearly $200 a night for a superior room it was well over priced. Do your research as there are a lot of hotels in Wagga.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Dianne G, Thank you for taking the time to review our hotel. It is unfortunate hear that your stay at our hotel was not enjoyable due to noise issues. Please remember our Receptionists and after hours Manager whose numbers are both located in the compendium are always more than willing to help you with any issues you may have.

"Walking Distance to the Main Street in a Quiet Location"

5
07/10/2016

Stayed here twice on a trip to and from Victoria. All rooms are on ground level and are modern and spacious. Although the bathrooms are small, they are spotlessly clean and well designed for the small space. Well stocked mini bar and well equiped kitchen. Walking distance to the main street in a quiet location.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi 29plymouth, Thank you for taking the time to review our hotel! We love hearing of all the positive experiences our guests have when staying at our hotel! Thank you again for the wonderful review and we look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments

"Comfy bed"

4
04/10/2016

We stayed two nights over the long weekend and we're lucky enough to be upgraded to a suite. We were worried about road noise as looked over the road however we were not bothered by it at all. The pluses were a huge very comfy bed that I wanted to bring home with me. Big bathroom, large bedroom with tv good storage and robes! The kitchen was large as was the fridge. It was good to have a second tv. Three things detracted from the overall loveliness of the suite the couch was just a two seater so not so comfy and no foot rests so the coffee table gets used for feet. Would love to have had a bit more crockery and larger dinner plates. The suite had sliding doors in both rooms but sadly the courtyard overlooked was shaggy with weeds and had no landscaping so every time I looked out I felt disappointed. These were just minor annoyances though. Staff were great and room service breakfast delivered on time was a real treat! I would happily have spent a week there.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Susan S, Thank you for taking the time to review our hotel! It is wonderful to hear that you enjoyed some of the many wonderful amenities within the hotel including our comfortable beds and spacious rooms. Thank you for the feedback you have given us, it is constructive criticism like this that helps us better our hotel. We look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Very Good Hotel"

4
02/10/2016

Stayed for one night at the beginning of October long weekend. Prior to our arrival, the hotel contacted us to make sure we were still coming - a bit odd, but given the long weekend, I suppose it was understandable. Maddie, the receptionist on duty when we arrived, was very friendly and welcoming. She was by herself and in the time I was standing at reception, the phone did not stop ringing ! She was clearly under pressure and extremely busy, but to her credit she was calm and very professional. She is a credit to the property. The rooms we had were n the motel section and were a good size. The king size bed was VERY comfortable and made for a good nights sleep. The bathroom was more than adequate and the kitchenette area had everything you would need. Ordered room service breakfast which was fine. The tea was cold - but you expect that unless you are the first delivery of the morning. Overall a very pleasant stay.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi HS300, It is reviews like this that make our jobs all the more worthwhile! Here at the Charles Sturt Suites and Apartments we pride ourselves on the customer service we provide to each guest so it is wonderful to hear when our guests appreciate the efforts we make! Thank you again for taking the time to write this lovely review.

"everything we needed"

5
01/10/2016

A central motel, all rooms are ground level with parking right outside the rooms, but parking is inside the motel enclosure so secure. Very quiet. Good service. Walking to main street and shops. Having a delux room was good because it had a microwave and a toaster, so we made our own meals there most of the time so saved money. Very comfortable bed.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Shirley P, Thank you for taking the time to write this wonderful 5 star review! We appreciate that you enjoyed some of our many amenities including our extremely comfortable beds! We look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Good Motel near city centre."

4
29/09/2016

Older style motel where you can park in front of your room, with a short walk to the main shopping area. Very large rooms with king beds, toaster, microwave, tea and coffee making and basic cutlery and crockery. Dishwashing detergent was not supplied which made it difficult to wash dishes. Rooms are non smoking but other guests smoking outside the door was annoying. Room makeup on our in between days was a bit below standard, dishes were rinsed but not dried. Still a good motel and staff were very helpful and friendly, we will definitely stay here again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Somervill, Thank you for taking the time to write this review. It is reviews like this that help us better our guests overall stay. We are very sorry to hear that certain aspects of your stay weren't to the standard that you had hoped, we will take note of them and work to apply strategies to fix these issues. Thank you again and we look forward to seeing you next time.

"Quality rooms, good location"

4
29/09/2016

Rooms are well off the street so nice and quiet. Staff very efficient and welcoming. Motel is convenient to Wagga Main Street. Rooms are well appointed and well presented, very comfortable but in the rooms our group had the bathrooms were quite tight, we all commented that for such a nice motel with such generously proportioned bedrooms the bathroom space allocation was disappointing. However bathrooms were spotless and well fitted out, just a bit short on space, and certainly not a deal breaker for an overnight stay.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Drivingdiners, Thank you for taking the time to provide us with your feed back, it is much appreciated. We have taken note of your comment regarding the bathroom space and will take it into consideration. Thank you again and we look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Huge clean and quiet rooms"

5
25/09/2016

Have stayed at this motel a few times now and I wouldn't stay anywhere else. The staff at reception are fabulous, the rooms are huge, clean and quiet with comfy beds. We also ate breakfast in the restaurant which was beautiful. Highly recommended.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Tammy W, Thank you for taking the time to provide us with your feedback, we really appreciate it! We are glad to hear that you enjoy the many facilities within our hotel including our wonderful restaurant! Thank you for the recommendation and we look forward to seeing you next time!

"Everything you need"

4
24/09/2016

The hotel apartments are stylishly furnished, well equipped and comfortable. We are staying here for eight days, so the kitchen, washer and dryer become very useful. Lovely spacious living area and comfy pillow top beds offer a well rested nights sleep. Location is great as it is a short walk to shopping centres and restaurants. There is a restaurant on the premises that offers fine dinning cuisine.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi 716trudis, Thank you so much for taking the time to write this review and specifically mention to the things you enjoyed! Especially our many amenities! Thank you for visiting and we look forward to seeing you again soon.

"Good country hotel"

4
21/09/2016

A really nice hotel with clean modern rooms that are very spacious indeed far more so than I expected. Located in a nice part of town it is a little walk to facilities but is quiet and has a good atmosphere.

"Have to recommend this accommodation."

5
10/09/2016

We booked for one night and at quite short notice. Couldn't fault our room with parking at the door, a king size bed, and every convenience including a kitchenette and I think the wifi was free too. The shower was even just right. Price was very reasonable as well. We dined in the on site Roundabout Restaurant and it was superb! The staff were friendly, helpful and didn't take plates until we had both finished. The food was delicious! It all sounded so tempting which made it difficult to select, but I had the duck breast on a bed of risotto which was cooked to perfection (for duck.) and my husband had the pork which looked and tasted good too. The wine list was adequate with some nice wines available by the glass too. I just need an excuse to return to Wagga and stay and dine here again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi robandme1, Thank you so much for taking the time to write this wonderful review. We are glad to hear that you enjoyed many of our different facilities including the free Wifi. It is lovely to hear that you thoroughly enjoyed our restaurant and we look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Need to be an Eskimo"

2
09/09/2016

It was in a cold spell, but the room was uninsulated and the aircon set at 30 degrees heat would not keep up. We spent the night at -12C. Forget it Winter or Summer. Staff were great however, but will never stay again in winter or summer.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Dave, Thank you for taking the time to review our motel. We are disappointed your stay with us did not exceed your expectations. Our air conditioners are only new and I am quite surprised it was not functioning properly. Since receiving your review I have checked all air-conditioners to ensure they are operating at the optimal heating and cooling settings. I do hope you consider us again next time you visit Wagga Wagga.

"Great restaurant and room."

5
02/09/2016

I am usually a little wary of country hotels, but this establishment has ticked all the boxes. Staff are very friendly and indeed helpful. The restaurant offers a comprehensive and creative menu produced from local ingredients. Our room was well appointed and comfortable. We will be back!

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi regulardiner913, Thank you for taking the time to rate and review your stay with us at the Charles Sturt Suites and Apartments. It's great to hear you chose us over the many other motels in Wagga Wagga and it's even better to hear how extremely pleased you were with your stay as well as your evening in the restaurant. Once again, thank you very much, we look forward to your next visit!

"Free upgrade, very comfortable"

5
26/08/2016

On booking in was given a free upgrade to a 2-bedroom apartment from a queen double. The apartment was fantastic, near new and very comfortable with a proper kitchen en-suite and bathroom. Great value.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Peter B, Thank you for taking the time to write this wonderful review! We certainly appreciate it! We look forward to the next opportunity to welcome you back to the hotel.

"Welcoming, clean and comfortable"

5
21/08/2016

Stayed here last night. We didn't have a booking, which was no problem. Reception upgraded us at no charge to an apartment, which meant we had at our disposal a king size bed, 2 large singles, and a double bunk. Two bathrooms and a full size kitchen. Saved money by cooking dinner. Had a very comfortable sleep. I will stay here again if ever in Wagga Wagga. And the staff were very helpful, polite and efficient. Thank you. And they even had individual lock-up garages for the apartment guests.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Christine W, Thank you so much for taking the time to write this wonderful review! It is lovely to hear that you enjoyed your stay with us and we look forward to the opportunity to welcome you back.

"Nice and quiet"

5
20/08/2016

We really enjoyed our stay here. The price was very reasonable and the room was large. It looked to be recently refurbished and looked quite nice. The service was great and I hear the restaurant is great. I would recommend this place as it is close to everything, fresh, well priced and just easy.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Hugh S, Thank you very much for taking the time to write this review. We are glad to hear that you enjoyed your stay and look forward to the opportunity to welcome you back.

"Will definitely stay here again!!"

5
20/08/2016

My sister and I came down for a weekend away from Sydney to visit our brother in Wagga. We booked our stay at the last minute with the Best Western on wotif.com. It didn't look like much from the website, all we were expecting was a bed in a room. We were so pleasantly surprised to find the room big (very big!) With a very comfy king bed, lounge area, and dining area in our room, foxtel channels, and a fantastic shower with excellent water pressure. All a 5 min walk into the centre of town too! The staff service during our 2 night stay has been faultless. They are always cheerful and smiling (so refreshing!) And they even kindly called us when our door ticket to say please do no disturb blew off our door to check what our preference was whilst we were out. The roundabout restaurant above the reception area was also 5 star quality. Absolutely sensational - definitely eat here if you are after a good place to eat quality food in wagga! Very very happy with our stay, will definitely stay again!

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi HayleyL1986, Thank you so much for taking the time to write this wonderful 5 star review! Here at the Charles Sturt Suites and Apartments, we pride ourselves on providing the best possible service and love to hear of examples of when we have done so. Thank you again for taking the time to write this review and we look forward to the opportunity to welcome you back.

"Good mid-range accommodation"

4
18/08/2016

This motel is worth a visit. Professionally run in a competitive Tarcutta street it provides comfortable rooms and dining and laundry facilities in an off-road setting just minutes from the city centre. The bed was great and the room had a toaster despite the in house dining breakfast options! One to remember if travelling through Wagga Wagga.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi lyn080, Thank you so much for taking the time to write this lovely review! It is wonderful to hear that you enjoyed your stay with us and our many facilities. We look forward to welcoming you back to the Charles Sturt Suites and Apartments.

"Marching Out Parade"

4
05/08/2016

We went there for our sons Marching Out Parade. We booked a One Bedroom Apartment for us (3 nights) and a Superior King for the grandparents (4 nights). The apartment was a fantastic, large size for us all to meet in for drinks etc. It was over the road from the main reception and had a flight of stairs for access. The grandparents loved their room (reception side of road, no stairs) and said the bed was the most comfortable they've stayed in. The staff were extremely helpful and lovely to deal with. It's close enough to walk to the main street with shops/restaurants etc. Would recommend to stay here.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Jacqui K, Thank you so much for taking the time to write this review. It is lovely to hear that you enjoyed your stay with us, especially the comfortable beds. Thank you very much for the recommendation and we look forward to the opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Slept on a cloud"

5
03/08/2016

I had the most amazing sleep in a bed made of clouds and heavenly awesomeness. The staff were warm and inviting, the room was wonderfully presented and the shower was fantastic. The restaurant was not open but was not a bother as the hotel is located close to the main strip. I would definitely stay again

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi IamNetty, Thanks for such a lovely review on your stay! It's always such a pleasure to hear how much our guests had enjoyed their stay and especially our super comfy king beds! We look forward to your next visit!

"Dissapointing"

3
02/08/2016

Staff were great with general check in/out but could not handle the problem of a smell in the room. They came and pored disinfectant down the drains, apologised for the smell then left. They did not follow up on the issue or offer a different room

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Amanda R, Thank you for reviewing your stay at our motel, I am so sorry to see that you had an unpleasant experience during your visit. We are pleased you took the time to report the issues to us so that we could rectify them immediately for you. I am sorry that the staff member didn't follow up your concerns, or offer another room. We have reviewed our procedure to avoid a future occurrence. Since your stay we have resolved the matter and appreciate you bringing it to our attention. Once again thank you for your feedback and we look forward to the opportunity to offer a much more enjoyable stay during your next visit to Wagga Wagga.

"Good Location- Average Accommodation"

3
28/07/2016

Stayed here for a few nights while doing night work. I did ring up for room service just after 9pm and the kitchen was already closed. Average stay, room service was hit and miss as some mornings they would refill my refreshments and other mornings they wouldn't.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Megsb91, Thank you for taking the time to rate and review your stay. I am sorry that the room service hadn't been replenished the same each day, although reception are always more than happy to refill any refreshments you may be after. I will be addressing this with our team too ensure our high standards are maintained and every guest experience is a memorable. I do hope you will give us another opportunity on your next visit to Wagga Wagga to make your stay as enjoyable as possible.

"Great quality, excellent service"

5
27/07/2016

I am always very happy with the service at the hotel, the employees always go out of their way to ensure your stay is a good one. The beds a very comfy and the food is absolutely delicious. Very close to local shopping precinct and local community attractions. Very easy to locate when arriving into Wagga. I would highly recomend anyone to stay.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Kylie Mrs K, Thank you for such a lovely review! Our staff are always so grateful to hear how much our returning guests enjoy their stay. It is also great knowing our guests are happy with the many services provided here at the Best Western Plus. We look forward to your next stay!

"Great stay"

5
24/07/2016

Stayed only 1 night but would have loved to stay longer. Huge bed, fantastic breakfast, great service. The location is close walking distance to town, pubs and restaurants. 10 min drive to University. I have stayed elsewhere but will return here as the room was quiet, large and had all amenities. Having a huge breakfast in the restaurant was worth it on a Sunday morning.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi janetleev, Thank you for reviewing your stay with us while visiting Wagga. It's always great to hear how much our lovely guests had enjoyed many aspects of the motel especially a delicious cooked breakfast, we look forward to your return visit.

"Birthday weekend."

5
23/07/2016

My Husband & myself have stayed in a lot of motels but staying at the BEST WESTERN STURT & TARCUTTA STREET IN WAGGA WAGGA was a wonderful experience they have very friendly staff & very comfortable rooms & the absolute most fantastic food from there restaurant THE ROUNDABOUT. We give this motel a big 5 star. We will definitely be staying there again. Thankyou BEST WESTERN MOTEL in WAGGA.. ??

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi kenworth404, Thank you for taking the time to rate and review your stay with us! It's always great hearing how much our guests had enjoyed many aspects of their stay including our on site restaurant! Your kind feedback will definitely be passed onto our staff. I am very pleased to hear that you had enjoyed your birthday with us, and we look forward to welcoming you and your husband back in the near future!

"Quiet, Comfortable and Really Good"

5
19/07/2016

Definitely a great place to stay in Wagga. I have returned many times to this hotel and it's always a great experience. The rooms are large and clean and really quiet. The restaurant and breakfast also very good

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Billo2500, Thanks for choosing to review our property again after your many stays! I am greatly appreciative of your wonderful review and am very pleased to hear that you enjoy many aspects of the motel. We look forward to your next stay!

"Keep warm in Wagga during winter"

4
18/07/2016

This motel was comfortable fortunately it had electric blankets in the bed and a good working heater. the only draw back was the smell of mildew coming from the bathroom when we walked in - nevertheless it lessened when we put the heater on.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Christopher G, Thanks for taking the time to rate and review your stay with us, I am pleased to hear that you were impressed by the electric blankets and the good working heater, it surely gets cold here at times! I am sorry to hear there was a slight smell of mildew on arrival, we will definitely have that looked into. Thank you once again for reviewing our property.

"Fine - no complaints"

4
16/07/2016

Staff were great. Helped resolve a complex challenge of my pc not connecting to the wifi at all....close to shops and clean and neat. Bed was super-comfy, but it was a little pricey for what you get though and there is no dedicated area for smokers to go so most smoke on the patio out the front of the rooms from what I could see....Overall, it was a good place though.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi David H, Thanks for rating and reviewing your stay with us! I am glad to hear that you were pleased with the service provided, our staff are always more than happy to help out our guests! It's great to hear you enjoyed the comfy bed also! We look forward to your next visit to Wagga!

"Spacious room - great restaurant!"

4
14/07/2016

I chose the hotel based on price, but would return again for the great room layout and excellent restaurant. A local colleague recommended the Roundabout Restaurant and it is well above my expectation of motel in-house dining. I spent a lot of time in the room working and it was very well suited. Free and robust wifi, comfortable desk and chair, seating area with 3 armchairs, cozy dining table for 2, with lots of room to move around. Very comfortable bed.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Janel P, Thank you for taking the time to write this lovely review! We love hearing of positive experiences that our guests have had while staying. Especially when it is for both the Hotel and Restaurant! We look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Pleasantly surprised "

5
07/07/2016

We stayed here as a part of a sporting group and found this place to be great value for money. Rooms were modern and clean. The staff were lovely. Every staff member seemed to enjoy their job and housekeeping were fantastic and friendly. I really liked the fresh milk each day. Some of the group stayed in the apartments and these were just as nice. The hotel is conveniently located within easy walking distance of the main shopping district and food outlets.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Melissa O, Thank you very much for such a lovely review, we are very appreciative to hear that you had enjoyed many aspects of the motel including the service provided. Once again thanks for a great review and we hope to see you on your next trip to Wagga!

"Overnight Stay"

5
06/07/2016

Staff were pleasant, room was comfortable and well equipped and the bed was so comfortable. The Hotel "Roundabout" Restaurant was recommended by a local friend and our dinner there was excellent. Happy to recommend this hotel.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Karen R, Thank you for taking the time too rate and review your stay while in Wagga Wagga! It is always such a pleasure hearing how much our guests enjoyed their stay as well as our restaurant on site! We look forward to welcoming you on your next stay.

"Best best I have stayed for a while"

5
22/06/2016

Decided to stay overnight here in room 1 and so far this has been the nicest double room we stayed in during our trip to Brisbane.The price was good,the room was clean warm and comfortable.Have stayed in a few hotels in Wagga and have either been overpriced for a short stay or had some minor negatives.Will be more than happy to stay here again and the staff helped book another best western for the next leg of the trip.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Lyn M, Thank you so much for your lovely 5 star review! It is always wonderful to hear of the positive experiences that our guests have had throughout their stay. We look forward to welcoming you again!

"Value for money"

4
14/06/2016

value for money, in the heart of Wagga. we stayed for 2 nights in 0 degree weather, air con was a life saver. we had a lil who made mess which was duly cleaned up. pretty pleased :) location is very central to the town centre, petrol station and local shops.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Ravi D, Thanks for taking the time to review your stay with us. We love hearing of positive experiences that our guests have had in our hotel. We look forward to the next opportunity to welcome you back to the Best Western PLUS Charles Sturt Suites and Apartments.

"The place to stay in Wagga"

5
09/06/2016

I had reviewed everything in Wagga on Tripadvisor before booking the Best Western. It was great. We got a 2 bedroom apartment because they didnt have any single rooms left. It was a really good value and we were able to spread our stuff out and get our laundry done as it had washer & dryer. The king bed was nice and comfy, pillows were a bit soft for us but did the job. There was lots of storage for extended stays in both bedrooms. The black out curtains did a pretty good job, but still let a little sunshine in. The kitchen was fully equipped and could have made full meals there but opted to eat at the Roundabout Restaurant or with our relies. Note they only clean the apartments week days, which is fine if you don't mind straightening up after yourself. There were two bathrooms, one with a shower and the other with a tub/shower. There was a balcony with a table & chairs to enjoy the weather. It would had been perfect for 2 couples or a family as the living room had lots of space, not to mention 3 TVs so no fighting over what to watch. It was very spacious and well maintained. We were very happy to find a garage that locked for our rental car for security. We really enjoyed our stay there and plan on returning one day.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Sandra, Thank you very much for such a positive 5 star review! Our team are always so pleased to hear how much our lovely guests had enjoyed their stay! I am also very happy to hear that you had thoroughly enjoyed your free upgrade to an apartment, and how much you had enjoyed the extra amenities and space it is always rewarding upgrading such appreciative guests! Once again thank you very much for reviewing your stay, we look forwarding to welcoming you again in the near future!

"Family visit"

5
07/06/2016

Third time my family has stayed in this hotel. We have each time been extremely pleased. Very comfortable for my husband myself and our four kids. Family rooms really well set up and great value. I was really pleased that the portacot I requested was already made up!! Simple things make such a difference to busy families. The bathroom was really clean! It's also within walking distance to the main shopping strip and I love that. I definitely recommend it.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Tina S, Thank you so much for your 5 star review! Here at the Best Western PLUS Charles Sturt Suites and Apartments we love hearing the positive feedback of how our guests enjoyed their stay. Thank you again for your review and we look forward to the next opportunity to welcome you to the Charles Sturt Suites and Apartments.

"Trip to Wagga"

5
05/06/2016

This is the second time we have stayed here and we weren't disappointed. The rooms are clean warm and spacious. The checkin was a breeze and staff friendly. We had breakfast at the Roundhouse and it was great. We will return next time we're in Wagga.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Linda C, Thanks very much for taking the time to rate and review your stay with us! We are very appreciative of your kind words! We look forward to welcoming you again on your next trip to Wagga!

"Excellent room, pity it wasn't serviced at all"

3
01/06/2016

Positive features * the standard room is very large and clean * wifi is free and fast * fridge, microwave, jug and toaster in standard room * aircon works well Negative features * the front desk lady on duty on the afternoon of Sunday 29 May didn't think it was necessary to cover her mouth while coughing in my general direction. * on Monday 30 May the room was not serviced (i.e. bed not made, bins not emptied, consumables not replenished etc) despite my having put out the sign on the door handle at 11 am asking for it to be serviced and returning at 5 pm. * when at 5 pm on Monday 30 May I drew this to the attention of one of the two front desk ladies on duty (the one who was not on duty on the afternoon of Sunday 29 May), she firstly checked (at my request) whether I was entitled to have the room serviced on the rate plan which I was on. I paid $140 per night. She said that yes, the room should have been serviced. * the same person then proceeded to tell me that the rooms are automatically serviced unless the guest puts out a sign asking for them to not be serviced, so when they saw the sign, the cleaning staff would naturally have thought that I was asking for the room not to be serviced. She asked me not to do it again. So I was evidently meant to conclude that it was my fault, which she did not actually state, but she clearly implied that I had caused the problem by putting out the sign unnecessarily. For some reason, I didn't apologise at the time and I am still stubbornly refusing to apologise now. * there was a slight sewerage smell emanating from the bathroom drain at all times, even though the toilet worked well at all times. It was sufficient to keep the bathroom door closed to stop the smell from coming into the room. Conclusion If the front desk staff was of the same standard as the physical property, this would rate considerably higher than the overall "average" which I am giving it.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi SYDHIKER, Thank you very much for taking the time to write this review. We value our guests comments as they are vital to ensure that we continually improve and develop our hotel. We are glad that you enjoyed our hotels spacious Superior King Suite and multiple other features within the room however, we are so disappointed to learn that you did not receive the usual high standard of customer service that we pride ourselves on and sincerely apologise for the unpleasant experience that you had. We have acknowledged the issues that were raised in your review and are working with our housekeeping and reception departments to implement strategies to ensure that this does not happen again.

"One of the cleanest room I've ever stayed in."

5
26/05/2016

My husband and i stayed here in mid May and was very impressed as soon as I walked into the motel. Staff very friendly,large room which was extremely clean. Bathroom was large and also very clean. Blockout heavy drapes made it easy to have a nice sleepin. Would highly recommend this motel.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi 73nij, Thanks so much for taking the time to write this positive 5 star review! We are so glad that you enjoyed your stay and we look forward to the opportunity to welcome you back to the Charles Sturt Suites and Apartments.

"Great place to base yourself"

5
21/05/2016

This hotel always meets our expectations when we are on the road with large well appointed rooms, comfortable large beds and a great work station and lounge area. The breakfast is also first class either in the restaurant or room service and the friendly reception staff are always helpful. We will always stay here when on business or pleasure whenever in the Riverina area.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Brad H, Thank you so much for this positive 5 star review! Our staff at the Charles Sturt Suites and Apartments pride ourselves on the level of service we provide our guests and love hearing of how our guests have enjoyed their stay. You can trust us to ensure that any future visits will be just as seamless and enjoyable, and we look forward to welcoming you again soon.

"A Wonderful Wagga hotel"

5
20/05/2016

Stayed here for just one night on our way from Melbourne to the Sunshine Coast. We stayed in the motel rather than the apartments which are directly across the road. The room was very fresh, clean and quiet and the bed extremely comfortable. We ate dinner in the property's Roundabout Restaurant which was excellent, as was breakfast the next morning. Staff at reception and in the restaurant were efficient and friendly. Plenty of parking is available on site. The motel is within walking distance of the shopping area and a stroll to the lovely Murrumbidgee River. Will stay here again if we're passing through and would highly recommend it to others.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi ChampagneCharlies, Thank you so much for taking the time to write this 5 star review! We are thrilled to hear that you enjoyed so many aspects of the Hotel especially our Restaurant and comfy beds! I am pleased to hear that our staff were efficient and friendly and we look forward to welcoming you back to the hotel again soon.

"Great Stay in Wagga Wagga"

5
19/05/2016

Modern, high standard accommodation at a reasonable tariff. Rooms are very clean and well appointed with comfortable beds and in-room facilities. High quality restaurant with good menu and prices. Very friendly, efficient and helpful staff

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi tara_hill1, Thankyou for the 5 star review! We are thrilled to hear that you enjoyed your stay and so many of the aspects of our Hotel and Restaurant. We look forward to welcoming you again to the Best Western PLUS Charles Sturt Suites and Apartments.

"Business bliss"

4
17/05/2016

First business trip in a new job. Arrived exhausted to a welcoming spacious room and a comfortable nights sleep. Room service prompt n fairly yummy. Friendly helpful staff. Close to other restaurants n city centre. Worth checking out

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Mohana R, Thank you so much for your positive review on the hotel, staff, restaurant and location. We are extremely pleased that you enjoyed so many aspects of the hotel and we hope you choose the Charles Sturt Suites and Apartments again when next in Wagga.

"Modern and comfortable"

4
15/05/2016

We booked this motel online while driving to Wagga Wagga. They had an online deal luckily which made it slightly cheaper otherwise I would not have booked it. The room was large spacious clean and comfortable. The shower and bed were great which is important to me. Fairly close to town which is good.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Joleen I, Thank you for choosing to stay at the Charles Sturt Suites and Apartments and for also taking the time to share your experience. We are glad to hear that you enjoyed the room, especially our comfy beds and showers. We look forward to the next opportunity to welcome you back to the Charles Sturt Suites and Apartments in Wagga.

"Great place to stay for on our way to Sydney"

4
28/04/2016

Driving from Melbourne to Sydney with an 8 week old baby and we decided to break up the trip with a stay in Wagga Wagga. Couldn't have been happier with this hotel from the very start. They communicated with us all the way through as we had to organise a port-cot for the baby(only an additional $10). We arrived and reception was very helpful, even gave us some fresh milk. The room was a good size, with a small kitchenette. We didn't use the restaurant but it looked nice and busy. An easy stroll to the town centre and easily accessible. Great place, will stay here again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Abstraction1975, Thank you for reviewing your stay with us on TripAdvisor, our staff are very grateful to hear that you enjoyed your stay! We are always more than happy to help our guests in any way we can to make their stay as enjoyable as possible! Thanks very much once again and we look forward to seeing you on your next trip though Wagga!

"clean,comfortable and convenient"

4
26/04/2016

Rooms are adequately clean, comfortable and modern. Access to shops and restaurants is very close. Beds are large and very comfortable. Bathroom is clean and fresh, although small. Sufficient facilities are available to cater for yourself.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Renee E, Thank you for taking the time to rate and review your stay with us while in Wagga! It's always a pleasure hearing that our guests had enjoyed their stay.

"Pristene and spacious"

5
21/04/2016

I booked the superior king room, which I think by technicality was the most basic, it was huge, pristine and cleaned everyday, properly. I didn't have to ask for my sheets to be changed and they vacuumed during my stay. The internet was phenomenal. I was able to park right outside my room. I couldn't hear my neighbours. Bottled water and wine in the fridge ( yes, at a cost but still so handy!) Service was great and they stayed back for my late check in. I can't fault anything about my stay.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi sarahannesavin, Thank you so much for taking the time to write a review on your positive stay! Here at the Best Western PLUS Charles Sturt Suites and Apartments we take pride in the services we provide to our customers and work hard to do so everyday. We hope to have the pleasure of welcoming you to the hotel sometime again in the near future.

"Nice place to stay."

4
31/03/2016

The accommodation was actually an apartment, complete with its own washer and dryer. Only cleaned 3 days a week, and not on the weekends. Could be more often for the price. A/C caused some difficulty, leaking water quite badly, started Friday night and I'm not sure if it was ever looked at until after we left. Still leaking 4 days later, but no one concerned except us.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi 70Brian44, Thank you for taking the time to provide us with your feedback, we appreciate all feedback given from our guests as it then helps us in the future with any further issues that may arise. Even though our apartments are only serviced 3 times a week, if there were any extra amenities or cleaning services you required our receptionists are always more than willing to do so. I am extremely sorry about the air conditioner leaking badly, it is something that isn't a usual occurrence, it had been looked at during your stay which must have been while you were out and unfortunately being a Friday we weren't able to have it fixed until the following week. Once again thank you for providing us with your feedback and look forward to seeing you again in the near future.

"Fantastic modern apartments, with all the amenities you need in a fantastic location!"

5
28/03/2016

I spent three nights in a two bedroom apartment over Easter. Having stayed in hotels and apartments all over the world it's safe to say this particular property is of the highest quality. Whether you are travelling for business or pleasure this place will have you covered. The rooms themselves are incredibly clean and fully stocked with kitchen appliances, cleaning products, laundry facilities and ample storage space. I was surprised with the size of the apartment considering it's central location and great price. A huge open plan kitchen/living area with two bedrooms tucked away down the hall. The bathrooms are a great size not to mention the master bedroom en suite with a spa. A good sized balcony with outdoor patio set. The staff do an excellent job at keeping this place in great condition. Check in and out was smooth, friendly staff and a magnificent restaurant are just a few reasons our stay was so wonderful. The location makes it really easy to head in and out of town by foot, but parking is available if you have a car. We were able to cook meals as there is a full kitchen. Felt right at home, would recommend this place to anybody who is staying long term or just for a few nights.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi RoseyPosey93, Thanks for this amazing review on your stay at the BEST WESTERN Charles Sturt Suites and Apartments, it's always such a pleasure reading how much our guests had enjoyed our motel and especially all the amenities which our apartments have to offer including full kitchen facilities, washing machine and dryer as well as a massive open plan kitchen and living area to comfortably fit our guests. Once again thank you very much for such a lovely rating and review, we are thrilled to see you had a wonderful stay with us and we hope to welcome you back soon!

"stayed Easter night (a year ago)"

5
26/03/2016

I was passing through from Hay on my way to Canberra and stayed the night at BEST WESTERN PLUS Charles Sturt Suites. The room was very nice : large, comfortable and quiet. It was Easter night so no shops were open (although I did find a petrol station where I could get a litre of milk). The front desk was helpful too. They directed me to the Thirsty Crow for dinner so I didn't go hungry on Easter and they had a small bowl of chocolate Easter eggs at reception. Thank you for the chocolate and a very enjoyable stay!

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Terry F, Thank you for reviewing your stay from last year, it is much appreciated! I am glad you had enjoyed your stay over Easter, it is a shame that not many places are open for dinner although I'm glad our front desk was helpful and directed you to the Thirsty Crow! I'm also pleased to hear you enjoyed our Easter treats, whats Easter without chocolate?! Once again thank you for choosing to stay at The Best Western, and thank you very much for such a lovely review.

"Comfortable Room - Great Restaurant!"

4
11/03/2016

We had a 2-night stay here in early March. The room was comfortable and nicely furnished. The real stand-out at this motel was the restaurant. It far surpassed the standard motel restaurant - in fact, if I lived in Wagga I would go out of my way to dine at this restaurant often. The quality of the food was excellent and the service was extremely friendly. Would highly recommend this to other travellers.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi NOTLucyJordan, Thank you for taking the time to write such a lovely review! I am extremely pleased to hear how much you had enjoyed your stay with us in Wagga and also your dining experience at The Roundabout Restaurant. Your kind review will certainly be passed on to our staff who greatly appreciate such wonderful feedback! We look forward to welcoming you again in the near future.

"Dinner is 5 star!!"

5
05/03/2016

Very pleasant reception staff, room was clean & large. It was an apartment with kitchen, more than pleasant. Although you dont need the kitchen as the dinner -lamb was just beautiful!! Will definitely stay here again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Tinka C, Thank you for reviewing your stay with us! I am pleased to hear that you were warmly welcomed by our staff, and that you were very impressed with the apartment and the restaurant! We look forward to welcoming you again in the near future.

"COMFORTABLE ROOM, GOOD RESTAURANT with GLUTEN FREE options."

5
29/02/2016

So many accomadation options offered in Wagga Wagga, but very pleased we decided on Best Western Plus, GOOD value for $. Room well presented and bedding comfortable and quiet location away from traffic noise. Was very pleased to see Breakfast Menu at restaurant offers many GF options. We were upgraded to family suite, which would be ideal for family of five.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi peat2013, Thanks for this great 5 star review! We are just as pleased that you chose to stay with us while visiting Wagga! It's always very rewarding hearing how much our guest's had enjoyed their stay, we look forward to seeing you again in the near future!

"Family Adventure"

5
26/02/2016

First night here and feel compelled to say something about the hotel and staff... and that is that the hotel (1 bed family room) is fantastic! Clean, well made up and well and truly functional for my wife and I and miss 9 and miss 5 and miss 1 x two (twins)... We asked for a portacot to be in the room on arrival and most of the time this is forgotten, not only was it set up in the room ready to go, it was the cleanest and neatest little cot I have seen in a hotel. Whoever made it either has kids of their own or just really cares and is proud about the work they do! We ordered room service dinner which was ok, maybe a little too restaurant pricey for a family and the choices a bit too heavy, but on the flip side I wasn't even thinking we might be able to get room service so it was a bit of a bonus after a 6 hour car journey with 4 kids! The shower superb, bath nice and deep and just the right length for shorty me. Also free wifi is great and fast 13mbs on Speedtest.net (yes nerd here checked!) Definitely would recommend this hotel and I would definitely stay here again. Last but not least the chap delivering room service a very friendly & helpful chap! Stayed 26/02/2016

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Callan H, Thank you for taking the time to post your review on Trip Advisor following your recent stay at the Charles Sturt Suites and Apartments. Our team at the Charles Sturt Suites and Apartments pride themselves in the level of service they provide to our guests and strive to do so everyday. Thank you for sharing your experience and we look forwarding to welcoming you again

"Brilliant!"

5
20/02/2016

We visited this hotel just for a 2 night stay and its immaculate. The roundabout restaurant serves excellent food and all the staff are very friendly. It is close to the main shopping area and the beds are soooo comfortable and even the shower was lovely. The guest laundry is available after 2.30 which is no problem but does cost 4 dollars. I would certainly recommend this hotel.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi tintoretto, Thanks for taking the time to write a review on the motel as well as our restaurant, we appreciate it very much! We're glad to hear you had enjoyed your dining experience and the comfy king size beds! We look forward to welcoming you again in the near future to Wagga Wagga!

"Comfortable King "

4
15/02/2016

I thought the King size bed in the executive room was very comfortable. The room was large and quite adequate for our overnight stay, however the air-conditioning was struggling to get the room cool... maybe a large room should have a more powerful aircon. Overall a good place to stay.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi yummm_13, Thank you very much for taking the time to share your experience with us. It's great to hear how much you loved our comfy king beds! We look forward to welcoming you again in the near future.

"One of the Best!!!"

5
12/02/2016

After a long drive to get to Wagga Wagga, it's always nice to be welcomed by genuine friendly staff at reception. The rooms are modern and very comfortable and the beds are really awesome and I always look forward to a good nights rest. Food is very fancy and upmarket but it's a nice change when compared to some of the ordinary meals at other motels.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Sammr P, Thank you for such a lovely review, the staff at the Charles Sturt Suites and Apartments pride themselves in giving our customers the best service as they deserve. It's so great to hear that you enjoyed many aspects of the motel including the extremely comfy beds and our restaurant. We look forward to seeing you again in the near future!

"Most comfortable beds ever!"

5
08/02/2016

My husband and I stayed here for 2 nights for a weekend away. I was impressed with the discount for booking more than 2 weeks in advance. The booking process was smooth and the staff were friendly and helpful. You can claim Qantas frequent flyer points if you book through the motel's own website, or over the phone. The beds are amazing. They are so soft and yet still supportive. Husband and I agreed they were the best we'd ever slept on. Pillows were great too. Lots of free toiletries, plenty of tea, coffee and biscuits - these were all restocked during our stay. Free wifi with good reception. Shower pressure wasn't great, but there was plenty of hot water. The restaurant is high class - quite expensive but the food is spot on for the price. Easy walking distance to the main street. We will definitely stay here again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Framus, Thank you for this great 5 star review! It is such a pleasure hearing how much our guests had enjoyed their stay! I am very pleased to hear that you loved many aspects of the motel including the amenities and the super comfy beds that everyone loves! Once again thank you very much for this lovely review, we look forward to welcoming on your next stay in Wagga Wagga.

"Great for a short stay in Wagga"

4
27/01/2016

Stayed here with a mate for 2 nights while visiting friends in Wagga Wagga and it was a lovely place to stay. Clean, comfortable room with a little kitchenette (plus tea making facilities) and decent bathroom.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi nursetabs, Thank you very much for taking the time to rate and review your stay, we are very pleased to hear that you had enjoyed your stay while in Wagga. We look forward to welcoming you on your next visit to Wagga.

"Thank you thank you thank you"

5
17/01/2016

The staff 4/5 stars Accomodation 4/5 Food and service 5/5 Seriously we had the best time and the whole experience was a delight ... We had a group of 5 people aged 70s to 21 All enjoyed the experience Walking distance to the Main Street of Wagga The desserts wow The food and prices 5/5

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Stargate T, Thank you for choosing to stay at the Charles Sturt Suites and Apartments and for also taking the time to share your experience, the staff are extremely pleased to hear how much you had enjoyed your stay and also your dining experience. We're pleased your experience in Wagga Wagga was pleasant and we wish to welcome you back on your next visit it Wagga!

"Great motel in all respects"

5
14/01/2016

This motel was very nice. Modern style, very comfortable, roomy, clean, great price. Big shower, comfortable bed, quiet location a bit out of the central town but in a motel precinct and walkable to a pub for dinner. Will stay again.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi AnAussie, Thanks for such a wonderful review on your stay at the BEST WESTERN PLUS Charles Sturt Suites and Apartments. It's such a pleasure to see that you had enjoyed many aspects of the motel, we look forward to welcoming you again in the near future!

"Generous and Clean"

4
09/01/2016

We stayed at this motel on our last night after a long road trip. The room was large, clean and with really comfortable beds. The staff were friendly and very helpful. We had stayed in many hotels on our trip and this was up there with the best of them. We ordered breakfast in our room, the Bircher muesli was amazing. It wasn't out of a packet and had been carefully prepared by someone who knows what they are doing. Would stay there again

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi peacefulwolf, Thank you for taking the time to review your stay. I am pleased you enjoyed many aspects of the motel, especially our comfey king size beds! It's a pleasure to hear that we were one of the motel highlights during your trip! It's also great to hear how much you enjoyed our popular Bircher Muesli! Once again thank you for your lovely review, we look forward to welcoming you back soon!

"Comfort to the max."

5
31/12/2015

I stayed in a suite over xmas/boxing day whilst visiting friends and familu for the xmas break. Room was great, comfortable bed and ample pillows, great water pressure for the shower and ice cold air conditioning to beat off that Wagga summer heat. Very reasonably priced and the front desk stagg were nice to deal with. Will stay here again and I highly recommend it.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi K K, Thank you for this great little 5 star review, it is much appreciated. I am glad to hear that you loved the room, and in particular the super comfy beds. We look forward to welcoming you again in the near future.

"More Than Highly Recommended"

5
31/12/2015

Cannot recommend highly enough. Room was perfect and cleanliness was outstanding. The bed was the most comfortable we had ever slept in. The grounds were beautifully kept and the staff wonderful. Would never stay anywhere else when in the area!!

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Cat080, Thank you for taking the time to write such a lovely review, the team are very excited to hear how much you had enjoyed your stay and how much you had enjoyed our new king size beds! We are thrilled that you have been recommending our motel, we hope to welcome you back soon!

"Clean and friendly welcome"

5
28/12/2015

If traveling to/fro MEL to SYD on a road trip, a definite stop in for a comfy sleep for a family of four plus. Registrar at check-in was lovely, friendly and helpful. Family suite was roomy for 2 teenagers ??. Didn't get a chance to try pool or restaurant but glad to have option and free wi-Fi.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi KKH2007, Thanks so much for your positive review on our motel, the team are very pleased to hear how much you had enjoyed your stay while travelling. We look forward to welcoming you and your family on your next trip through Wagga Wagga!

"Motel was good but plumbing was poor"

3
22/12/2015

We stayed here for our daughters graduation in three rooms. I had to move my mother immediately as her room emalt of sewage. Our room smelt and so did my daughters. We were able to air ours out a little and it was tolerable until the plumber came to fix my mothers old room and my daughters room became intolerable with the smell. They clearly have plumbing issues. The staff were helpful with this and relocated my mum to a room without issues. We just got the three worst rooms I believe. The rooms otherwise were adequate motel rooms. The kitchenette was small and not well positioned but did have a microwave which was more than most have. The motel is relatively close to the lower end of town and within a couple of blocks of major coles and Woolies shops. I would stay here again but in different rooms.

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Viv H, Thank you for reviewing your stay at our motel, I am so sorry to see that you had an unpleasant experience during your visit. We are pleased you took the time to report the issues to us so that we could rectify them immediately for you and your family. Your feedback has enabled us to resolve these issues for future guests comfort and ensures the continual improvement and development of our accommodation. Once again thank you for your feedback and we look forward to the opportunity to offer a much more enjoyable stay during your next visit to Wagga Wagga.

"Atmosphere & Beautiful Food"

5
14/12/2015

I recently stayed at Best Western Charles Sturt Suites and apartments. It was a wonderful experience as it has been on previous experiences. We had dinner there and as soon as we entered the newly renovated Restaurant it was pure quality and warmth. The food was a lovely compliment and our accommodation was excellent. This is the second time we have all met in Wagga and the second time we have stayed here. It will certainly not be our last. From the moment we checked in we felt at home, and special. This experience is definitely a must do. It will become a favourite weekend away.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Sue M, Thanks for this great little five star review! I am pleased to hear that you were warmly welcomed by our staff, it's also such a pleasure to hear your dining experience at The Roundabout Restaurant was one not to forget, your positive comments will certainly be passed onto our staff. Once again thank you for your lovely review, we look forward to welcoming you again on your next stay in Wagga Wagga.

"Friendly staff, modern, clean and quiet."

4
10/12/2015

The staff was friendly and helpful on arrival. The apartment was clean and modern with fully stocked mini bar. The Hotel is positioned in a quiet location, away from the main road and traffic noise but still close to the city centre. Will stay here again.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Bryce A, Thank you for such a lovely review on your stay at the Charles Sturt Suites and Apartments. I am pleased you enjoyed many aspects of the motel, we look forward to welcoming you again in the near future.

"Clean and Convenient"

5
01/12/2015

Very nice hotel situated close to the town center. Very friendly staff. We were offered the serviced apartment across the street, which was spacious, clean and very comfortable, with large living room including TV and DVD player. The master bedroom also had a TV and DVD player. Not sure about the second bedroom, as it was locked. Wifi service could have been better, but was adequate for our purposes. All in all, a very nice stay.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Fish4Stripers, Thank you for taking the time to write such a wonderful review on your stay in our apartments. We are delighted with all your positive comments, we hope to welcome you back soon!

"Brilliant Accommodation and an Amazing Restaurant"

5
21/11/2015

This is the second time I have stayed at Best Western and I just love it. The suite accommodation is roomy, luxurious, open plan with an amazing comfy huge modular leather lounge in a generous size lounge room, TV's, fully appointed kitchen, beautiful bathrooms and a great sized balcony. Just so relaxing. Then I was genuinely shocked when I first walked into the restaurant for dinner. The restaurant had recently been renovated and the design is truly inspiring. The beautiful decor and lighting and a massive floor to ceiling bay window that gives a great atmosphere plus the design included table spaces that felt more intimate. The way staff greet you on arrival and look after you when at your table, they make you feel you are important to them and they intend to ensure your experience will be enjoyable and memorable. And if that was not enough, the chef's creation of the three courses I ordered was cooked perfectly, fresh ingredients was obviously used, presentation and mouth watering flavours and an impressive wine list you would expect to be served in a 4 or 5 star restaurant. One warning though .... beware their unique cocktails, they are way to easy to drink and enjoy! Well done Best Western my experience was first class. I think you are a hidden jewel of Wagga Wagga that more people need to know about. Looking forward to the next time I will be staying there :-)

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Robert P, Thanks for such a positive review on the hotel and the restaurant! I am glad to hear that you had loved the room. It's also such a pleasure to see how much you had enjoyed your dining experience at our restaurant, our staff pride themselves in giving excellent service to all customers, your kind words will certainly be passed on! I look forward to the next opportunity to welcome you back on your next visit to Wagga!

"Fantastic Accommodations"

5
04/11/2015

My Cousin booked me originally for 2 nights and they were completely booked so I was upgraded to a suite :) I couldn't believe the beautiful accommodations complete with a courtyard. My cousin then decided to book two more nights and the hotel was to call me in the morning and let me know what room I was to move to. They called and informed me I could stay right where I was. I was so thrilled. The rooms were very spacious and the bed was extremely comfortable. The staff were extremely friendly and accommodating. Had a wonderful 4 nights in the lap of luxury. LOVED MY STAY <3 Thank you so much to the staff for allowing me to stay in this beautiful suite.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Karen B, Thanks so much for such a lovely review on your stay with us! We're really pleased to hear how much you had enjoyed your stay as well as your free upgrade! Once again thank you very much, we look forward to welcoming you and your family on your next trip to Wagga Wagga.

"Amazing apartment"

5
11/10/2015

Stayed for three days in one of the one bedroom apartments last weekend and from the moment we opened the door I knew we had made the right choice. Spacious open plan living area with a full kitchen, large leather lounge with two recliners, desk with good lighting and a dining setting. The separate bedroom had plenty of wardrobe storage, a VERY comfortable bed and an ensuite with a shower over the spa bath. The main bathroom/laundry also had a shower, toilet, vanity and a washing machine and dryer. There was a good quality outdoor setting on the balcony. The two steaks we ordered from their restaurant and were delivered to our apartment were delicious and cooked as requested. All staff were friendly from initial reservation enquiry where I had asked for a quiet apartment, and the apartment was quiet, to checking out. We had arrived in Wagga before 8am on the first day and when I rang later in the morning was allowed to check in hours earlier than normal which I really appreciated. Will definitely return.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Mary R, Thanks for taking the time to offer us your comments on Trip Advisor following your recent stay, we are more than delighted with your positive comments. I am pleased you enjoyed many aspects of your apartment especially the super comfey (brand new) beds! Once again thank you for your review and you can trust us to ensure any future visits will be just as seamless and memorable.

"Explorer friendly"

4
04/10/2015

Thanks for a fantastic stopover...great communication from the staff...clean big sized apartment we enjoy...especially after a long trip through Sydney on the way to Manangatang...Hi recommended...we booked ahead to avoid disappointment...

Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi barnos1966, Thank you for taking the time to post your review on TripAdvisor following your recent stay at the BEST WESTERN PLUS Charles Sturt Suites and Apartments. I am pleased you enjoyed many aspects of the motel especially the spacious and clean apartment. Don't forget to book direct for the best available rates. Once again thank you very much for your review, we look forward to welcoming yourself again in the near future.

"Best Western Plus Charles Sturt Suites and Apartments"

5
20/09/2015

We booked ahead and arrived to a friendly and courteous welcome even though the No Vacancy sign was posted. Our room was sparkling clean, roomy and well presented. The facilities were up to scratch and the bed was awesome. A most comfortable night's sleep and we will use this Best Western again when travelling in this area.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi CatrionaMildura, Thanks for this great little five star review, thanks so much for your positive reviews your kind words will certainly be passed onto all of our staff! We look forward to welcoming you again in the near future.

"Great Beds"

5
15/09/2015

Rooms are large, clean and well-appointed. Beds are large and extremely comfortable. Tariff is very reasonable. Approximately a 10 minute walk to main street and shops. I was in town with friends to attend a classic car weekend and the motel was fully booked with other car enthusiasts. That may have painted it in a favourable light to me but I doubt it and we intend to stay here again next year.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi swampy48, Thank you for your positive comments on your stay while in Wagga Wagga, our team at the Charles Sturt are very appreciative of your kind words. I am pleased you enjoyed many aspects of the motel including the super comfy beds! Once again thank you for the time to offer us your comments on Trip Advisor following your recent stay.

"Happy"

5
02/09/2015

Stayed here for 2 days and really enjoyed it. Staff have been super helpful and accommodating. The room is comfortable and has all the right amenities. Wifi connection has been superb which is why I'm rating it 5 stars because this has been great for my work & also downtime. Very happy and will be coming back. Thanks.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi Elvis C, Thank you for taking the time to rate and review your stay at our property, we are very grateful for your kind words! I'm pleased to hear that you were warmly welcomed by our staff, we are always more than happy to assist to our guests needs. I am also glad to hear you were impressed with our WiFi connection! Once again thank you for your positive review we look forward to welcoming you again.

"Clean and spacious apartment"

5
31/08/2015

The staff were fantastic and very helpful and the apartments were great... Lots of room for myself and 3 kids. Loved the king bed - it was sooo comfortable. Shame that the restaurant was still being renovated as we would have liked to have tried this also.

Jamie P, Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review
Hi The_Sydney_Swan, Thanks so much for your positive review on our hotel, facilities and location. I am glad to hear that you loved your apartment, and in particular the super comfy beds! it's a shame the restaurant was still under going renovations during your stay, although next time I assure you wont be disappointed as we reopen on September 8th. Once again, thank you for your kind words we look forward to welcoming yourself and family back in the near future.