Best Western Plus Hotel Expo

Perfect hotel for an overnight stay on the outskirts of Verona, in the middle of the industrial zone and expo. The hotel boasts excellent parking simple but neat rooms, very courteous staff, convenient for both entering the city and the highway entrance

Hotel management service very very poor and rude behaviour. Coffee matching in room but no water inside the Matchin to make the coffee. We requested them to fill the water but they didn't do anything. Today Night shift Manager was so rude with us because we had water bottles in our hands and the water we get from outside but night shift Manager stop us rudely start talking why we get the water from gym room but we didn't even go to the gym to get the water. We came with our family to stay comfortably but those kind of behaviour how can we find comfortable. We pay lots of money expect good service but Hotel expo is completely different. Finally I will suggest whoever try to book the hotel please please thank before you book your trip.

Night manager very rude stopped us from going to gym which is ment to be 24 hours manager name serge and when we asked why he said he thought we were going to steal his water bottol Second of all we were booked in for 5 nights now we are on 2nd night and we have coffee machine in room and coffee and tea were put on our table but machine has no water in tank and informed desk both days but no one filled the machines When asked serge when will the menager be available to place a complaint he got so angry and started shouting and said this time I am the manager and security now I am everything then eventually he said in morning manager will be available Restaurant totally avoid Strictly avoid this hotel don't know how they got 4 stars

The hotel is 12km from city center, in the middle of an industrial zone, so location for families is less than ideal. Ample parking. We reserved our two rooms two months in advance, on checkin we wanted to verify they are together and were told ‘they're on the same floor' sure they were, on completely separate sides of the floor. Concerned for our kids safety we had to split. But the worst was the breakfast. Frozen pancakes, lots of finished products not replaced with fresh trays (even ran out of scrambled eggs). In the end had to go elsewhere and buy breakfast. Bonus: Hotel is kept very clean.

That was a great staying in BestWestern EXPO Verona, definitely this is my hotel in Verona. The breakfast is amazing. Room with balcony, too much space.Only one thing, you need a transport to the town.

Rooms are rather small, overheated (but you can allways open window and get some fresh air) but clean and perfect for one night stay. Decent breakfast( sef service), free covered parking... overall, good value for money...

The hotel is located outside the city but near the Air port. We found some shops and restaurants but the best was a Decathlon shop nearby. The drive to the city center took 20 min. The hotel is very nice clean and advanced. Free parking is available. The room was big. We got the accessible room. Never saw something like this. Very advanced. Breakfast was also nice and satisfying. All in all, very nice hotel.

I am staying here since 11 th of aug I think the beds have some sort of insects All my body and my son and husband have insects bites The location is far u have to have a car No near by restaurants or market

The hotel is situated 15 mins from the airport convenient location supermarket around restaurant shopping centre etc. We were greeted by the lovely Marco I should say reception was really pleasant. Room was modern we love it. A few things that's the hotel should look into Shower wasn't working Bed too hard Had to pay to use spa but only sauna was working!!! Breakfast were served in a small room whilst we were told would be serve in main restaurant. Eggs were not fresh!! By 9:30 not much choice. I had to ask 3 times to a waitress to get some coffee however she wasn't busy!! Even thoughts these negative we did had a good time at the hotel. We didn't eat at the restaurant felt deflated vis a vis breakfast we drove away for dinner

Very nice hotel and friendlly people, reataurant is great and room clean , but why put on your hotel spa if that thing is never working, seems a speciality of Best Western hotel to have spa that is Always in maintenance ...

I stayed here for the weekend for the third time in three years. The hotel has been modernised recently and it shows it. My room (424) was modern, tidy and very well appointed. I arrived late of Thursday evening and the staff had turned on the air conditioning in the bedroom to ensure that it would not be too warm when we arrived - very thoughtful and much appreciated. The breakfast was typical of continental fare. It was fine and, as the hotel was reasonably full, they had laid on a seperate room for us (a party of 40) to breakfast in - a great idea, they just forgot to tell us and we had to make do in the main dining room. The location is in the middle of an industrial estate - perfect for the business user. I used it because it was close to Villafranca. Excellent attentive receptionist, good staff throughout. I occupied the 4th floor and found it just fine - clean, tidy, modern room, with a very comfortable bed - slept well The hotel was very acceptable in the past, but now has improved. We will be back.

hotel nice, clean, rooms great, but ... despite the announcement of a larger group, 3 waiters served us at dinner, which was why this was a terrible slow service (each beer was individually worn on the table). Food is modest (remembering cooked frozen foods), but somehow we found it. Breakfast disaster. About 100 people in the dining room. self-service. They brought 10 pieces of baked bacon and 10 pieces of cheese. we ran out of coffee makers, so they took them out of our hands. Bread frozen. In short, a nice and clean hotel. However, service and organization are far from being successful

Room amenities have been upgraded and the new pillows are very nice. If you enjoy coffee or tea in your room in the evening, be sure to ask ahead of time how your room will be equipped. Some rooms have water kettles while others have Lavazza machines. Unfortunately, no matter how long your stay, with the Lavazza, they only provide the first set of coffee pods. More than that requires a bit of a “conversation”. It took several days of requests over my 6-night stay to (finally) get a kettle. As we were between seasons, the heater/bath towel warmer was not activated and the air conditioning did not work until day #4. I was grateful and had my best night's sleep. While I had the full complement of pillows each night, the number of bath and hand towels varied daily. The plastic drinking glasses are easy to tip over, so you may wish to relocate a glass glass from the dining room. The daily breakfast is abundant and delightful. Eggs, pastries, cereal, yogurt, meats, cheese, and a variety, of juices and coffee. The location is distant from the city of Verona and from the airport. My taxi fares were 50 E in the evening to Verona, 36euro from Piazza Erbe the hotel, and 26 euro for a daytime transit from the hotel to the airport. While it is not an easily walkable neighborhood, within a ten minute walk, there is a supermarket (Marinelli), a restaurant (Grecia) and a bakery.

I visited Hotel Expo during a course I was running in town. The staff are quite friendly, the rooms are very convenient and well maintained, except it is a little far from downtown for regular tourism. You must try dining at their restaurant... food is not to be missed here!

The room was clean and modern, even the window opened a slit to let air in (unusual for a large hotel like this). The AC worked fine, the bed was comfortable. One really annoying thing was the location of the water tap for the shower (see picture): this was - at least for me - exactly in knee hight so that I kept tapping against it accidentally, turning the water hotter. Not a good thing and for me worth taking half a star off the rating. The only other thing that bothered me was that while breakfast had a pretty good selection, the scrambled eggs were so soggy that I didn't even bother putting them on my plate - quite clearly not cooked through. Another half star (I love scrambled eggs). A bit odd was the elevator arrangement. There were three elevators next to one another - exactly evenly spaced. The right one, as it turned out, was for "personnel only" (something that you'll usually find at a different location in most hotels). The only thing that told me this was a small sign next to the elevator; the call button looked exactly like the one between the other two doors and it took me a while to figure out that even though I'd pressed the call button, the elevator wouldn't be coming for me. Ergonomics gone out the window. Since I didn't pay for the room (nor even found out what it cost), I can't comment on the price/performance ratio, but I can certainly recommend the hotel based on a qualitative decision.

Friendly reception staff, beautiful hotel grounds, nice furnishings, hotel rooms are very decent size...Breakfast is also very good for 4* hotel. Decent SPA, plenty of parking available...Overall very good experience!

Good location: close to Verona, International Airport, Lake Garda. Good breakfast was provided. Room was nice and clean. Free parking is close to the hotel. Supermarket is nearby. The fitness room is well equipped.