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Best Western Royal Sun Inn & Suites

4.0 / 5
1760 Avis Tripadvisor
1015 N Stone Avenue, Tucson, 85705-7748 Etats-Unis  Copy !
PHONE : (520) 622-8871
My research

Hotel advantages


Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Multilingual staff
Restaurant on site or nearby

Room services

Coffee maker
Hair dryer
Iron and ironing board
The strong points


Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Multilingual staff
Restaurant on site or nearby

Room services

Coffee maker
Hair dryer
Iron and ironing board


This nine-time winner of TripAdvisor® Excellence award winning hotel offers free cooked to order breakfast at the Bumsted at Wonderwall Restaurant & Bar. This luxuriously landscaped resort style Tucson hotel features a reflection pond, fountain, and picnic tables. This Eco-Friendly full-service Arizona hotel is centrally located less than a mile from the downtown, U of A, McKale Center, Tucson Convention Center, Pima College and easy access to freeways I-10 and I-19. Nearby are Tucson's most popular attractions such as Arizona-Sonora Desert Museum, Saguaro National Park, Old Tucson Studios, three shopping malls and golf courses. All major hospitals - UMC, TMC, St. Mary's Hospital and Tucson International Airport are located just minutes away. Students, professors, faculty, and their families also choose our Tucson hotel when in town for special events such as graduation or homecoming at U of A. Enjoy spaciously and environmentally friendly guest rooms and suites each complete with free internet & televisions. This hotel also features an outdoor heated pool and hot tub, fitness center, business services and meeting facilities. We treat our guests with a complimentary cooked to order breakfast each morning at the Bumsted's at Wonderwall Restaurant. Guests order from our enhanced breakfast menu of wide selection including healthy options. After a long day of business, sightseeing or shopping, you will enjoy drinks specials at the Wonderwall Bar. Our perfect mix of hotel features, amenities and superior guest service are guaranteed to make your stay a memorable one. Make your reservation today! A credit card is required, and a $150 security deposit is charged at check-in and refunded at check-out provided there are no room damages.


Customer reviews

based on 1760 guest reviews
Very Good
Sleep Quality
"Odor in room and filthy Whirlpool"
Geoloz777, 06 Mai 2024

When we first opened the door there was a very strong smell of cleaning agents so bad that we had to leave the door open and run the air for 15 minutes. After that was complete we checked the room to begin our romantic night and found that the jacuzzi was filthy! There were smudges all over the bottom and there was dirt along the bottom and sides. The water pressure was very low to even take a shower in.

"Air museum trip"
robert_reindl, 26 Avril 2024

The hotel is great to stay in and the restaurant {Bumsted} next door and the Lounge was really great to eat. We would eat and stay there again!

"an unexpected surprise"
Judy K, 22 Avril 2024

the court yard was inviting and pretty - the staff was very accommodating - the convenience of a good restaurant next door was appreciated and breakfasts were gret

"Convenient location and good cooked breakfasts"
iphlye, 21 Avril 2024

This is a well located and generally well maintained motel. It is easily accessible. Breakfast is well done and diverse.

"Delightful midcentury vib with essential updates"
Scott D, 07 Mars 2024

If you like older properties that have been well maintained and enjoy the charm of the older architectures, this might be the spot for you. We loved the fountain and garden area. While the rooms are indeed a bit dated, the essentials - appliances, TV's, fixtures, beds, locks - are all quite up to date and well maintained. It lacks the gleam of the latest chrome-and-glass wonders, but it is comfortable, inviting, and very reasonably priced. A short drive from the 4th Avenue district with quite a few interesting restaurants. It would be a great stop for a Route 66 themed trip. The complementary breakfast at the adjacent restaurant was excellent and a step up from the usual self-serve breakfast buffet unless you really want a LOT of food - and you can complement the free breakfast selections with other items are reasonable prices if you want. Service was great on all aspects. We would definitely come back!

"This is my favorite Best Western"
danworley, 18 Février 2024

The decor of this hotel is a desert theme that i really enjoy. The restaurant is excellent food and Ryan is just a super cool dude. Try the meatloaf sandwiches, You will enjoy this place. I highly recommend staying at this place.

"Filthy nasty room describes as a suite"
louD7942YF, 18 Février 2024

See title; this room was filthy and in disrepair. The neighborhood was sketchy and populated by drug addicts and homeless. Police activity throughout the night when reported to management in the morning excuses made. I have pictures to share on the room onterior.

Holly E, 11 Février 2024

Lots of little unresolved issues that add up to an overpriced hotel and a lousy complimentary breakfast. No place to plug in phone for recharge; a bathroom light sensor that auto activates overhead light and awakens sleeping partner; late wake-up call for second time; items requested (microwave & extra pillows) not provided, though on second request did get pillows at least; terrible coffee in room; limited breakfast items and greasy, low quality food.; scratchy sheets/pillowcases.

"Expected Better from Best Western"
portlandsam2016, 10 Février 2024

I have stayed at a few BW's and thought this would be at least OK, especially with the location near downtown. It turned out to be so gritty that we couldn't even stay. The place was undergoing some renovation, so our room was in the middle of a kind of construction site. There was a bare mattress against the wall outside our unit, and some other junk on the other side of our door from the mattress. There was a truck and trailer with junk to haul away right next to our parking space, and then a dumpster next to that. The neighborhood nearby was about as unsightly as the room. We checked in and looked at other options. Radisson right downtown was the same price (plus $20 for parking), so we went with that and checked out. Half of our payment was refunded. The Radisson was much better. After this I know not to simply go with a place based on the Best Western brand. In spite of the name, the quality varies a lot. This was the worst of 5 BW's that I stayed at.

"Tucson trip"
nlekbarnes, 08 Décembre 2023

Our stay at this Best Western was the best part of our weekend. Room was clean, bed was comfortable, quiet room. Nice breakfast with several options available.Easy to find Best Western from interstate,

"Fitness center issues"
Louis S, 17 Novembre 2023

Fitness center not open until 8 am which doesn't work for most travelers. Hotel has strong chemical smell. Tubs appear old and dirty. Good location to downtown but neighborhood sketchy. Bed comfortable and lots of room. Do not recommend this hotel.

"This is a cool place"
danworley, 11 Novembre 2023

This place has a college campus kind of vibe and the restaurant is excellent. The have a meatloaf sandwich that is incredible. It's an older hotel and it needs remodeling, but the outdoor decor is very cool; palm trees, arched frames, fountains and just cool looking southwest decor.

"Very good hotel! Excellent value!"
Cherry_Wonderdog, 26 Octobre 2023

Best Western Royal Sun treated us well for our one-night stay in October 2023. Our Friday evening check-in went smoothly; the front desk was staffed by the manager's daughter who welcomed me, provided water, explained the essentials, and directed me to my room. Carmen, the manager herself stopped by, too, and she was sincere and informative with her suggestions and evidently took pride in her property. I was surprised by their warmth, because my phone conversations with the lady on the phone had been less than ideal. She was curt, dismissive, and rather unpleasant. Our room was a suite, replete with an extra room with TV and sofa as well as full jacuzzi tub (of which we did not take advantage). Everything in the bathroom worked fine, including the water pressure in the shower. Our beds were comfortable although the pillows were oversized and left me with a sore neck. The air conditioning system filtered through the sink/washing area in the middle of the room, and unfortunately it was too loud. Thankfully the hotel left earplugs for the passing train – I needed it for the A/C. Beyond that, the room felt and looked dated (older carpet, older phone jacks, etc), and Cherry Wonderdog concluded it could stand an upgrade over the next few years. Breakfast was complimentary just a few steps away at the adjoining restaurant, Bumsted's. There was a good selection, and the pancakes, French toast, and eggs were all quite good. The meal only suffered from oily sausages, weak coffee (milk not provided), and a strong-armed server.

"Do not stay here"
neverstayhereagain61, 17 Octobre 2023

The photo on the website is of some other Best Western Inn and Suites do not be deceived. You have to go down a unlit dark back alley to get to the entrance of this hotel. It is more of a transient hotel.

"Worst stay in Tuscon"
mikejan12023, 14 Septembre 2023

If you have an opportunity to stay at the Best Wester in Tuscon, reconsider. The place is aged and quite dirty. The restaurant is about the same. Don't recomend eating there. The room carpet feels old and dirty. The shower barely spit out any water. TV remote would not work, even after the staff tried to fix it.

"I stay here for work."
Dsena505, 08 Septembre 2023

I stay here often for work throughout the years. 2023 rooms have new carpet from the renovation. Awesome looking courtyard in the middle of the hotel. Beto at the front desk makes my reservation, nice guy.

"Dirty carpet"
ltaylor2023, 22 Août 2023

This is the third time I have stayed in this hotel. this time was very disappointing. We stayed in another part of the hotel than before. On day two of our 4 day stay we found that the carpet in our room was so dirty it turned the bottom of our bare feet black and the bottoms of our tan flipflops black. The room was poorly lit and the carpet dark colored, so we didn't realize it at first. Since the hotel was fully booked, we couldn't switch rooms. When I told the lady at the front desk when we checked out, she said "ok" - not even an apology! Room prices have increased but the musty smelling rooms, amenities, and cleanliness of rooms has not changed. Beds were comfortable. I cannot recomment this hotel anymore.

"Would be "Very Good" but rooms are too noisy"
tittipippi, 14 Août 2023

Rooms are large, perhaps too large. Internet works well. Breakfast is a voucher for a diner next door, with a fixed menu (6AM - 10AM). Food was good overall. The room was fine, mostly. Reasonably clean. Downsides: No bath tub. Rooms are VERY noisy - on 1st floor, you hear every foot step above you (every single one). It's seriously bad. The hotel provided ear plugs in the room, so you know it's a common issue. A loud fan might help mask the sound -- the hotel should consider providing that.

"Not too happy."
pcart0509, 29 Juillet 2023

Front desk clerk was nice but also put us into an already occupied room. Manager was very nice and put us into another room but unfortunately the carpet stunk and the trash can right outside our door was overflowing and also stunk (98 degrees outside). Only ice machine working was next to the office which was the farthest point from our room that was at the very end of the hotel block. Breakfast was excellent.

"Really Nice Hotel"
Neal G, 08 Juillet 2023

Both front desk clerks were friendly and helpful. Vintage looking building, COMPLETELY updated and EXTREMELY clean. Plenty of parking. Complimentary delicious cooked to order breakfast at Bumsted's. It was NOT the usual hotel buffet breakfast.

"Always a pleasure"
Jesse O, 28 Juin 2023

The staff was pleasant and the facilities are clean and accommodating. Front desk attendant Mauro, is a great asset to Best Western for sure. He made sure to answer any questions we had and he let us know of attractions in the area. Mt. Lemmon was a great time. Thank you Mauro

"Great hotel for families! "
Sherrie S, 27 Juin 2023

GREAT hotel for the family. Rooms are clean. (The water is very HOT so beware of that). Very friendly; beakfast is great and Erin is an amazing hostess/waitress. This is our 4th visit here. Pool is crystal clear and the kids had a great swim - 8, 5, 3 and 1 year

Stephanie T, 18 Juin 2023

Very clean, had refrigerator, micro, iron, magnified lighted mirror, coffee, maker. Also had nice lounge area outside the room, 2 chairs & small table, which had barrier walls for privacy. Free breakfast at the adjacent restaurant. I had No complaints. Very close to Centennial Hall. Great deal for your $$$. Very Friendly.

"Personalized Attention"
Trip35177250375, 10 Juin 2023

Angella gave us personalized attention with regard to the location of, and amenities in, our room. The room was spacious and met our needs. We enjoyed a quiet night and a good breakfast in the morning.

"short stay in tucson"
les c, 28 Janvier 2023

Had a short stay of 4 nights at Best Western Tucson. Note this is more of a motel than hotel.The hotel is just outside main centre but has a bus stop near. All buses in Tucson were free to travel at this time (Nov 2022) The ground floor room was big had all amenities.Onsite restaurant, we had free coupons for breackfast each morning, very good meals. there was also an onsite bar. Staff were very helpfull.

"Super hotel"
257barte, 26 Janvier 2023

Great hotel. Angela at front desk super. Room was super clean. Quiet. Definitely will stay here again. Breakfast was good . Rooms were very large. Nice to have a restaurant next to hotel. Also easy to find off the freeway.

"Nice hotel, large rooms, good location. Great staff"
burkhartb2016, 23 Janvier 2023

All was pretty nice, had a good and quiet stay at this property. I love the Karaoke Bar attached to this hotel, very good and fun . Breakfast was also good, nice couple who own this place. Would be back there if I was in Tucson. You can also walk to the city center, 14 min, very easy and safe

Shaadddy, 22 Janvier 2023

The motel is set back from the main street so there is no road noise. There is faint train noise but not bothersome. The outdoor pool was open in January. A full breakfast is available in the on-site restaurant. Though an older motel it is updated and clean. Angelia is a great receptionist and has been working there for over 20-years.

"Good beds, clean room, heated pool, good restaurant!"
V9051PRtracyt, 13 Janvier 2023

Despite how cold it was yesterday, I had a wonderful swim in the BW Royal Sun's large outdoor pool. I had a late dinner in the restaurant and it was good (the menu was so extensive that the waiter helped me narrow the choices down!). The free breakfast was excellent. The beds at this Best Western are especially comfortable.

"Excellent Customer Service From Angela"
Firehousecat, 11 Janvier 2023

Special thanks from Angela at the front desk who assisted with a reservation issue. Royal Sun Inn was clean, quite and comfortable. The breakfast was truly a complete one! The hotel is easy to spot driving on Stone Avenue. The secure parking and large size of the lot was appreciated.

"You get what you pay for! 10/10"
Diana G, 09 Janvier 2023

Clean, spacious room. Comfy beds! Complimentary breakfast was delicious! Check-in was quick and easy. Rooms did not have funky smell. Fridge was included. Hotel was near downtown Tucson. Ample parking was available. Overall great hotel. I could tell it was well kept and up-to-date.

"Value for $"
MarioL6622, 09 Janvier 2023

Cooked to order free breakfast now available until 10AM, heated deep pool, and friendly staff. I stay here every year for the holidays. It is easy to walk downtown and to 4th Ave. Central location makes it easy to drive to east or west side of town.

"Great stay in Tucson"
santiagolO2361MO, 08 Janvier 2023

The staff at Best Western were very helpful. I had very lousy neighbors the first night and couldn't sleep. The administrator fully understood the situation. She upgraded me to a larger suite without incurring in additional charges since they did not have more rooms of equal characteristics as the one I booked. The rest of my nights were great.

"Family trip"
yhuynh2023, 07 Janvier 2023

The hotel was clean, good services and friendly staff. A staff try to help us book a room during midnight while other hotel was out all a room. A staff are super nice, help us look for a room ther meet with my request.

"Good hotel location"
Y H, 05 Janvier 2023

The hotel is clean, warm and valuable. A good time with family while stay overnight . A staff was friendly, nice I recommend a place to everyone who can stop by this state. Thanks very much for your take cake of us.

"Great stay with Disappointing breakfast."
Aroop G, 03 Janvier 2023

The room was very comfortable, clean and very well maintained. Location is very close to other restaurants and national park. Needs improvement, the shower curtain was not covering till the base of the shower and hence it was spilling water all over the bathroom making it messy. Provided the feedback to front office staff. Breakfast is very disappointing. We stayed in many properties of Best Western and they server way better variety / hot breakfast option than this location. This location has a dedicated restaurant but such less options to choose from is totally unacceptable for the standards of best western. Anything you ask they ask you to pay for it or disagree to customize it. Even the coffee was not hot.

"Great value, comfortable room and delicious breakfast "
Nakanoob, 01 Janvier 2023

Room was nice size, 2 queens. Good firm beds. An actual thermostat to control room temperature. Nice! Location was good, close to the university and the freeway. Security cameras all around property made me feel safe. Included breakfast was the star of the stay. Diner with multiple options for a filling breakfast. Staff was really pleasant and fun to be around. Great service and quality of food. Highly recommended.

"overnight stay"
101Holidayer, 27 Décembre 2022

We had a great overnight stay. Front desk staff was very good and we even got some exceptional travel suggestions along with printed maps. Breakfast was in the adjoining restaurant and cooked to order. It was very good

"Great hotel!"
ebaylor, 26 Décembre 2022

the staff was very friendly and efficient. They answered all my questions and were courteous. They wished me a Merry Christmas/happy holidays and gave me extra coffee packets to make coffee in my room. My room was always cleaned by the maids.

"Trip to Tucson"
662ranjitg, 20 Décembre 2022

Satisfied with our Stay at Best Western Royal Sun Inn & Suites. Mid range & close to Tourist attractions. Great & Clean Downtown. Service was reasonably Above satisfactory. Restaurant , which is not part of this Hotel was okay but needs improvements in Breakfast menu & communicating with Guests.

"Great experience"
387serinab, 12 Décembre 2022

Spent five nights at the Best Western Royal Sun and give them five stars, affordable, firm beds, friendly staff, good workout area, and Jacuzzi and excellent free hot breakfast every day at Bumsted's restaurant on the premises.

"Nothing's Better At This Price Range!!!"
AnthonyR8, 11 Décembre 2022

The rooms are clean, the grounds are well kept, they have a great jacuzzi and pool area, the rates are great, and it's just under a nice mile walk to downtown. We stayed there for a show at the Fox Theater, and thoroughly enjoyed our stay. The clerk at the desk came off a bit rough at first; but as the conversation flowed, she ended up a very nice lady. Jump on their offer of free breakfasts. You get decent coffee-shop style food, and some great coffee to start your day.

"First time here"
RogerB3534, 10 Décembre 2022

Very good, actually. excellent customer service, the front desk individual was very pleasant really knew her stuff, and they they upgraded us; and thanked us for being a Platinum Reward member and upgraded us to a suite. The breakfast in the restaurant next door was very tasty and a great wait staff!!

"Not up to Best Western services"
Sightseer107657, 09 Décembre 2022

Very poor service for cleaning room not done 2 of the 4 days we're there, had to ask why our room was not cleaned, told they were busy checking people in and out. Restaurant we were given coupons for was terrible, food came out cold and wrong on plate, we were told to change it on our plate ourself

RanRan1013, 01 Décembre 2022

This is our favorite place to stay during our Tucson pit stops … super easy access on and off of I10 & the on site restaurant & bar are a bonus…unpretentious “down home “ goodness. The beds are comfy.

"Nobody's perfect, but still."
ahcsd, 27 Novembre 2022

Pros: We'd stay there again. The location was ideal for us: easy access to I-10 and I-19, the university, downtown, and other parts of central Tucson. Our room was clean and very quiet. The staff were friendly. The jacuzzi was wonderful (we didn't use the pool). The landscaping is attractive. Cons: The TV channels were limited and hard to figure out because there was no channel guide. Breakfast was mediocre at best. The complimentary menu is very limited: for example, you have to pay extra if you want bacon with your oatmeal, which comes with a little fruit (when they have any) and toast and coffee. On our last day, the restaurant had NO EGGS and NO FRUIT. Unbelievable. Also on our last day, we got locked out of our room: when returned from our meagre breakfast, our electronic key didn't work. No one at the front desk could figure out how to fix the problem, and it took them ten minutes to realize that they could let us in with their master key. (They finally worked it out.)

"We stayed in a 2 bed + sofa bed jacuzzi suite and the room was dark and the floors, walls and furnishings were dated."
O1989FWscotta, 23 Novembre 2022

We only stayed one night and the room features were dark, dirty and old. The spa room had a toilet that had obvious problems in the past and no one wanted to take a shower, let alone use the spa tub, as it had not been cleaned well. The sofa bed was lumpy, & very uncomfortable. The pool was not open and the fitness center was ok. The on site Bumstead's restaurant was average plus, which was a redeeming feature.

"Suited Us for AZ Football game. "
Jeff M, 20 Novembre 2022

Nice suite. Two excellent TVs, but no Pac 12 channel. A channel guide would be nice. Two refrigerators. Hot tub looked nice but didnt use it. Breakfast okay. Carpet and couch could use cleaning. Decent price .

"Mixed feelings"
cali2992, 17 Novembre 2022

Angela is wonderful. We had a special request and she accomodated it. I called and could tell she was busy I asked if she wanted me to call back at another time and she said no I will do this right now. She quickly documented our request in reservation, assigned us a room and sent me a new confirmation. When we arrived, she handled our check in and we went to our room. A few minutes after being in the room she called to make sure everything was up to par and if we needed anything. I asked Angela about the fan and she said you have to put fan on auto and set thermostat to heat and to your temp you want. Well even on lowest temp setting it still made the room HOT and fan barely ran. If I put the temp higher, again room was HOT and fan barely ran. The room was hot and stuffy all night which made it difficult to sleep especially my daughter. SUch a bummer as we have been trying to find a hotel we are comfortable in in Tucson for some time now, especially with exterior corridors as that is so much easier. The room was pretty clean, a tad outdated. The train was an issue as well that night and there was a group of people in the courtyard having a good ole time until 2am, office staff did nothing so not much sleep from that either. You get a free breakfast at the restaurant next door, but they don't allow you to place your order over the phone and pick it up when ready. They want you to come in and eat. When I mentioned to the lady that that wasn't an option for us, she said then you will have to wait on hold for a good 30-45 minutes. She had already hung up on me once in the middle of our conversation. Second time staying there a week later. It was last minute as we had to cancel rest of our road trip and head home a week early. I called and asked if our special request could be met prior to making a reseration. It was granted then I made reservation but when we arrived to check in, the lady there (Clarissa something) was rude, not friendly, acted like she didn't want to be there or help us. She also wasn't fond of our special request and that I called earlier and was told it was granted. She then told me special requests are never guaranteed but I mentioned to her that I made sure our request could be met as there are no other options and that was why I first called to make sure it could be granted before reserving. She wasn't fond of that still. She started to tell me to go elsewhere but I told her that wasn't an option as we were guaranteed a room per our request (need ground floor due to no elevator and young lady in wheelchair) and it was late after a long days drive. She finally gave us a room. She was going to give me a ticket for our breakfast at the restaurant but I mentioned to her how they don't take phone orders for pick up and that going in there to eat is not an option for us so we don't need ticket. She just laughed. I do wish the hotel itself actually had coffee and at least a continental breakfast for those that don't want to eat at the restaurant or like us can't. Got to our room which was a nice room that wasn't the cleanest but oh well. We were only there to sleep and it did what we needed. I was just grateful we were accomodated and could stay the night. It was a pretty quiet night which was really nice but still had the same issue with not being able to get the fan to run, but opened the windows to get some air. I will bring fan with me next time we stay and not stay on a warm night. Next morning we ran into a few problems (nothing to do with hotel) causing us to run a little late but made check out time. Angela called about 15 -20 mins prior to checkout time to remind us what time check out was and asked to drop keys off. She sure runs a tight ship there which is great! I do look forward to trying this hotel again as we hope to visit Tucson for the holiday lights at the zoo and when we travel through on road trips, it is always our first and last nights stay. I am very apprehensive to stay when the temps are much warmer, especially warmer night temps but for cooler nights I don't mind the challenge with the fan issue and keeping room cooler and not stuffy.

"really nice place"
smokewrench, 12 Novembre 2022

This was a really nice place. Had a cook to order breakfast which was really good . comfortable beds and ear plugs to help you sleep. We did not use the ear plugs because we didn't notice any sounds that we needed them.

"55th Wedding Anniversary"
194dane, 11 Novembre 2022

We would definitely stay here again. I booked a suite which was very spacious and comfortable. There was a bottle of iced wine on the bed with 2 glasses and some mints waiting for us. The breakfast provided at Bumsteads was very good and had a lot of options. We did the air and space museum and the Mission for sightseeing making this one of most memorable Anniversaries. Thank you for making it special. Dan and Sue Sun Lakes, Az

"Visit with family"
Journey54537060282, 08 Novembre 2022

Room was dated. Our room Needed carpet steam cleaned and house keeping did not clean room daily. We had to ask for clean towels every day. Beds are comfortable and staff is friendly. The complementary breakfast is wonderful and we really enjoyed the burger and meat loaf sandwich at the attached Bumsted's resturant.

"OK Hotel"
pyisa p, 07 Novembre 2022

Three nights in Tucson for business meetings. Good location minutes away from downtown. Area is near a park with homeless people, they sometimes wander thru hotel property, be aware of your surroundings. Full breakfast is included next to restaurant/bar. Second two mornings, two women in restaurant for breakfast very rude and condescending to not just us but all customers that we saw come in. They act like they are giving you a free breakfast, must, not realize hotel is compensating them for each guest. They will only give you one extra small cup of coffee refill, if you ask for more they ignore you. Hotel and restaurant owned separately. Older hotel, couple maintenance issues that could not be fixed, faucet loose, dresser drawers would not stay shut. On a good note, Amber who serviced our room was great, very helpful and polite. Be aware this hotel is near train tracks, trains all hour of day and night!!

"Awesome King suite "
Mike B, 07 Novembre 2022

The king suite was huge, with two 55 inch tvs. Room was clean and comfortable. Zero compliments. Will be staying here again when visiting Tucson. All the staff were terrific, the free breakfast in the restaurant bumsteds came in handy every morning, especially with the kids

"Clean, welcoming, and very convenient."
cowslip12, 03 Novembre 2022

The environment was pleasant and helped put me at ease. Everything about the room was comfortable and made sense. The restaurant and lounge are super convenient. The food and drinks were a premium experience. All things considered I got a lot for what I paid.

"Affordable stay"
Joshua H, 02 Novembre 2022

Nice location. The hotel was nice. The on-site resutrant had good food. Real close to the ollege and the local bar scene. There were train coming by but the hotel offers ear plugs if needed. We didn't need them.

"Good basic hotel"
SB1114, 01 Novembre 2022

We had a nice, large room with a Jacuzzi tub. The water pressure in the sink was super low; the shower was OK, but the tub probably would've taken a long time to fill. Be aware that the free hot breakfast is a restaurant next-door where you get an eight dollar credit. I think coffee was the only free beverage; I had to pay three dollars for a glass of milk. It was also three dollars if you wanted it to go. Aside from that, the food was pretty good.

"Nice Property"
William C, 26 Octobre 2022

Very clean and well kept property. Desk clerk seemed very preoccupied when I checked in and simply handed me my key cards and told me to check the boxes on the pay pad as they came up. Not a, "Hello, How Are You, Welcome", or any of that whatsoever. Good restaurant on the property called, "Bumstead's". Eclectic and a busy menu. Serving portions were huge!

"BW Royal Sun Inn"
Stay31470337592, 25 Octobre 2022

The best thing about this Best Western was Angela who checked us in. She was super busy and the only one working, but was calm and handled everyone professionally. We were upgraded to a suite, but even though it was a non-smoking room, it still smelled musty. Our room had a jet tub, but it was old and gross. I don't think it had anything to do with the cleaning staff, it was just old and no way would I take a bath in it. The bed was comfortable. The reason we chose this Best Western was because of the location to Saguaro National Park and great restaurants nearby.

"Great service and property"
ShariW687, 20 Octobre 2022

Really pleasant check-in experience. Even got upgraded to a jacuzzi room when we arrived too late for the outdoor hot tub. Thank you!! That really made our night. I loved the retro look of the hotel and diner next door.

"Nice hotel."
Rix1953, 15 Octobre 2022

Check in was a breeze. Angela was amazing, patient, knowledgeable and even called us in the room to ensure We were pleased. However, it wasn't until we returned later from dinner that we realized the noise we heard from the vents was t just AC. It was ongoing and loud. Thankfully, we were able to change rooms for tonight's stay (Day 2). The pool is clean and the rooms are lovely.

"beautiful landscaping"
38jilll, 12 Octobre 2022

nice location, clean rooms, nice pool. Breakfast at restaurant was very good with lots of choices. evening staff not overly helpful, had to request AARP rate several times before she looked it up & applied. Morning staff very friendly. Would stay again.

mmmensa, 11 Octobre 2022

We have stayed here frequently and have no complaints. Close to downtown and numerous restaurants and activities. Need a car to get around for the most part, although bus stop nearby. Great made-to-order breakfast.

"Excellent "
Odyssey44847523296, 07 Octobre 2022

Great room very comfortable beds. Great location right off the freeway. Breakfast vouchers. Room was very clean. Girl at the front desk was very helpful and super fast got us checked in really quick.

"Great Value"
635marthah, 04 Octobre 2022

Great location, Large room, appreciated the free real breakfast and free parking. Comfy new bed mattress, amazing large TV. Front desk staff very nice. Did not like the carpet and the strong chemical spray in the room. The carpet was damp and dirty to walk on. Kind of creepy, and the smell will give you a sore throat from he chemical perfume.

"Stay at Best Western Royal Sun Inn & Suites Tucson"
roumenp2022, 29 Septembre 2022

Very convenient location close to highways, downtown Tucson and University of Arizona campus. Very friendly personnel, fast check in and check out. And the last maybe the most important - excellent breakfast.

lindasjoke1, 26 Septembre 2022

Love the ambiance,of the property.quiet relaxing,pool and gum we're very nice.not over the top but clean and privet. Rooms were clean and very comfortable.beds comfie. The Restaurant was wonderful. I had a Pastramie sandwich that rivaled the best ones I had in Los Angels. The sounds the water,the pool very relaxing.Im planning a trip back with my Husband and we will stay 3 Days next time.

"Great Place to stay while in Tucson"
allenrkelley, 24 Septembre 2022

This hotel is a great hotel from the grounds to the rooms! The guest services are top notch, and the staff is friendly and professional. They offer a complimentary breakfast that is actually made to order in the connecting restaurant. The food and service are fantastic! I highly recommend this hotel while staying in Tucson, AZ.

"Good weekend!"
byrono562, 10 Septembre 2022

Hotel was great. Angela at the front desk is terrific. Staff is nice. The rooms were big and the front sitting area was great. The pool and hot tub were in great condition and we used them a lot. The location of the motel is very close to everything we were going to see and do.

"Get Away Weekend"
LarryH277, 07 Septembre 2022

We enjoyed our second stay at this property. Friendly, efficient reception. Clean room as ND amenities. Everything in working order. Nice complimentary breakfast. Centrally located with easy access to all Tucson attractions. Looking forward to staying here again.

"Excellent value hotel"
tlm-dsm, 25 Août 2022

Stayed here 4 days after staying 7 days a a nearby Hyatt. Changed b/c Hyatt wanted another $31 per night. BW's rate was actually a bit lower than the original rate charged by Hyatt. The best part is that the room, breakfast, service, pool, location, rate, everything at BW was better. The room was spacious and the bed firm (not saggy on one side like the bed at Hyatt). It was far less noisy as well. I would definitely stay there again and recommend it.

"Nice place to stay"
Dennis R, 21 Août 2022

Really nice experience. Great restaurant next door where we enjoyed breakfast. We will be coming back soon. Very close to Arizona campus and convenient to visit our son. Room was nice and clean. Located on the main highway to campus so very convenient.

"waterfall and other thing falling"
kftaylor4, 16 Août 2022

had bathroom light fall into toilet and a waterfall from the upstairs jacuzzi, asked around other hotels I service and this is 11:00pm when we were asleep, loud bang in bathroom, running water, found bathroom light in toilet, wires hanging , with water from upstairs jacuzzi, I learned to book upstair hotel rooms to avoid this from happening to me agin

"One night stay"
maggiesanchez1016, 14 Août 2022

As I always love to stay at BW when traveling and I need a rest stop because of the accessibility to get in and out easily from the road. The front desk person was so helpful and professional. Room was very clean.

"Value for price"
Safari613108, 02 Août 2022

Spacious room! Tidy! Best part is the hot breakfast made to order! Perfect for families! Staff and attendants are super friendly and we didn't feel like we are in a new place. Pool also is well maintained even though we didnt use it.

"Quick stay in Globe"
Sherpa19226081983, 17 Juillet 2022

As always this Best Western location was well lit, clean, felt safe and inviting. The internet, TV, and other room amenities all worked as well or better than expected…always a relief when checking in to a room..I feel I must mention front desk employee, Alisha Hernandez, who was super knowledgeable and helpful to myself and my family. Really a standout employee.

"Hotel good, but skip the “free breakfast with attitude”"
marienY4023ZC, 16 Juillet 2022

Older location, but decent place to stay. Adjoining restaurant operated on contract with hotel has a lot to improve with customer service. Simply put, we are public health professionals in our state, and meet other public health professionals from around the country at continuing education seminars and conferences. We ended up reaching out to the local inspectors after our visit to the restaurant, because of our multiple concerns. A case number was provided, and we were advised and inspection was made where corrective action notice was provided. Bottom line, enjoy the hotel, skip the adjacent restaurant. There is plenty of other good local (and national chain) food nearby.

"Great city location and value!"
Smcdeez71, 16 Juillet 2022

Clean rooms great breakfast and great value! I have stayed here several times for business and I it always hits the mark for me. I don't need anything fancy. The beds are sometimes a little hard but overall everything else was great!

"Not great"
David N, 15 Juillet 2022

This was a last minute decision to stay in Tucson. Site made hotel appear nice, but upon arrival you could tell it had seen better days. Pool was not working and people were making food in the parking lot. Had to work in the toilet to get it work right and the sink didn't drain properly. Carpeting was torn and was noisy throughout the night.

"Best value in Tucson"
Shelly Z, 07 Juillet 2022

Angela, the Front Desk Manager was outstanding. The room and grounds were clean and the jetted tub was heavenly. I hate giving reviews on Trip Advisor, but this was worth the time and annoyance to make sure that the Staff are appreciated. they do a very good job in the center of Tucson. I have already stayed there again.

"Best Hotel"
964gilbertg, 24 Juin 2022

Loved this hotel and for the price it was perfect Staff was very polite, rooms were clean. They had a jacuzzi tub that was awesome very much needed. I'll always stay here when I'm in town. Of course there is breakfast available with your stay

"Old but nice"
Bspiers667x, 23 Juin 2022

Nice renovations. Easy check in and out. Clean rooms. Small parking lots for big trucks. Looks like a bad area of town but turned out pretty nice. They also provide ear plugs in case the train noise bugs you.

"Great stay.."
Mike K, 18 Juin 2022

Had a pleasant time. Room was great. Was nice that Angela called to check to see that everything was good with the room. They also upgraded us to a suite which I never asked for. The breakfast was also great. The bed wasn't the most comfortable, but we do understand that nothing replaces your bed at home.

"Good value"
cnickolai, 17 Juin 2022

Very clean facility with cable tv and a nice pool and workout room. Breakfast at the attached restaurant was complimentary and especially nice as the restaurant was run by local couple with a great sense of humor. I would definitely go back if I were passing through Tucson.

"Beautiful Property"
aryfofo, 15 Juin 2022

This was an excellent stay. We were in town for a wedding close by. The hotel was very clean with lots of parking. The room was very clean and comfortable. The pool looked inviting as it was very clean and picked up but we did not have a chance to get in. Breakfast was very very good. Although service wasn't the greatest (thumbs up to the cook). I would definitely use book here again. Was a little disappointed that they would not give us a late check out because I could have used another hour of sleep as the bed was comfortable.

"Great place"
RichS14311, 13 Juin 2022

Great price and great service and great customer service and great product management and great service Angela was wounderfu and friendly we thank you best western your best western so much. Amazing customer service

"Perfect room, bad breakfast"
928volkerk, 24 Mai 2022

Breakfast is according to the menu, if you only want toast, you have to pay for it. Any small change, costs extra, even if you do not want other side dishes. The coffee is also refilled only twice. And the staff at breakfast is rude.

"Perfect stay"
tdusen9322, 23 Mai 2022

My only qualm..but its not personal..rates are up everywhere..i only stay at Best Westerns.. We were in Tucson .for a U of A graduation. DONT let the surroundung neighborhood scare you..stay was great

65Scout, 15 Mai 2022

The lobby was crowded with a 20 min wait to check in. The room key was not programmed correctly, so there was another wait to get the corrected room key. They treat everyone as a thief as they hold a $150 deposit, then refund it a day after you leave. The rooms are clean and quiet. The pool is clean and well maintained.

"Nice Stay"
Pazu_past, 09 Mai 2022

This hotel was a little out of the way for us, but a vast improvement over our last stay (elsewhere). The room was very nice, clean and everything worked! Bonus was free WIFI, parking and breakfast. It would earn another star if there were electric car charging ports, but maybe in the future. The hotel had a restaurant and bar on site, a nice outdoor pool and helpful staff. It was a relief to go there when under such a stressful situation.

"Nice and Easy!"
GretchenH588, 01 Mai 2022

Our room on the ground floor by the fountain plaza was clean, comfortable, quiet, dark and a good price, especially with the cooked to order breakfast at Bumsteads. Angela at the front desk and reservations was very helpful and friendly.

"Our Favorite Best Western"
Gene J, 30 Avril 2022

We are BW Rewards members and this is our second time at this motel. This is an older property, but it is completely updated and well maintained. Landscaping is mature and groomed. We parked right in front of our room. There is a restaurant/lounge on site. Motel guests are offered a free, cooked to order breakfast (from a smaller, but totally adequate menu). Now the best attribute of this motel is the front desk help. Angela has helped us on both our stays and she is a "jewel". She is helpful and pleasant, and she knows her"stuff". If you have questions, or need help with anything Best Western, she can help!

"Adequate property for short stay."
175PatriciaF, 28 Avril 2022

The rooms were adequate - the bedding and bathroom were clean. Carpeting was dirty. The whole facility is a bit shabby, but the staff was very pleasant. The property is in a good location for visiting sites around Tucson. The diner/bar next door to the hotel was very good.

"Centrally located"
ronbo2022, 28 Avril 2022

Centrally located, close to the University and 4th Avenue. Easy access to downtown and Saguaro National Monument. Pool and rooms were quite clean, helpful staff and the free breakfast was as good as it gets...for free!

"Nothing special"
Lazzagear, 19 Avril 2022

This is a fairly standard Best Western, half an hour's walk away from the downtown area on a busy road. It's worth paying extra for the Suites, which are much roomier. The decal is beige and brown and tragic, the carpets feel plastic, but the rooms contain everything you need. Breakfast is in the diner style restaurant and is good although coffee replenishment was slow. The housekeeping definitely fell short - either they didn't turn up or it was really a lick and a promise.

"A relaxing night's rest"
dsurra, 18 Avril 2022

Our room was clean and comfortable and quiet. The pool and hot tub were clean and enjoyable and the staff is friendly and helpful. We especially like the breakfast at Bumsted's restaurant. It's far better than the standard hotel breakfasts!

"Convenient base for exploring Tucson"
Fiona B, 14 Avril 2022

The hotel is a little tired and in need of renovation. Air conditioning units in particular are extremely noisy, making it difficult to leave them on overnight. The front desk staff were friendly and cooked to order breakfast is very welcome.

"Budget Friendly and Excellent Customer Service!!"
DaveJ_Mayor, 11 Avril 2022

The front desk receptionist was warm and receptive! Our room was clean and quiet even though the hotel was fully booked. I was recognized as a Diamond Rewards member, given a couple of water bottles and awarded 500 points. I would stay here again!

"The Breakfast is a Highlight"
JerryM302, 08 Avril 2022

This is an older but well maintained property with friendly and helpful staff. We were upgraded to a large suite which came in handy as we travel with bicycles and need to bring them inside each night. The best part of the stay was the breakfast in the morning at Bumsteds. There are ample selections and the portion sizes are healthy, the food is tasty, and the service is friendly. You can't ask for much more.

"Enjoyed our stay"
bgofo, 07 Avril 2022

Everyone is so friendly and beds are comfortable and you get plenty of pillows. We love the breakfast and the fact that there is a bar on property is definitely a big bonus. Excellent food. It's very close and convenient to downtown businesses.

"Great Breakfast"
Anylin3, 01 Avril 2022

This is an older property with outside corridors and no elevator to the second floor. I did like the fact that there were semi-private sitting areas with no smoking allowed outside each door, that allowed you to enjoy the Tucson weather. The room was small, but well appointed with a refrigerator and an occasional chair in addition to the desk and chair provided. The room was clean and the TV remote in a bag. What I liked most about the stay was the adjoining restaurant with free breakfast. You were given a choice of 8 different breakfasts. The ones we had were very good with friendly service.

"Always good"
Robert L, 23 Mars 2022

This Best Western has been our "stay to " place in Tucson for almost 15 years. Consistency is the key I can count on it being a good experience.The location is great for the desert museum and easy freeway access as well as getting downtown to 'Old Tucson. Parking is good and there is a restaurant within the premises.

"Solid value room"
hernandezcoups, 20 Mars 2022

Hotel was in a very convenient location and felt safe and comfortable. It was a generally quite location with a small bit of train noise, but nothing that kept us awake. Room was clean and beds were comfortable. The bathroom and whirlpool tub were a bit outdated and tub looked old with some stains and cracked tile, but it still seemed clean. The pool and hot tub were very nice! We enjoyed the breakfast very much and thought it was much nicer than your typical hotel breakfast. Overall a nice stay!

"Good for a night"
Beautifuldays2013, 16 Mars 2022

Clean, convenient to downtown, comfortable bed, quiet. Did not like jacuzzi tub because of height getting in and out of shower. New sofa needed. TVs are small. Breakfast in hotel restaurant is slower than a typical buffet option. Can't say I loved the place. Overall, okay.

"More than expected"
Martha B, 14 Mars 2022

I was pleasantly surprised with many aspects of my stay. I called from the Phoenix airport to let the front desk know I was running late and was on my way. I was told not to worry, to travel safely, and I was given great directions to the motel. Very helpful since I had never been to Tucson. My room was clean and comfortable. I especially appreciated the fully lighted magnifying mirror in the bathroom, the earplugs provided, the walk in shower (no tub - which is fine with me), and the full breakfast at Bumsted's restaurant (on the property). The location was also great for all the things I was doing in the area.

"Excellent service"
grendusoz1, 12 Mars 2022

Definitely stay again, clean, good customer service Excellent bed with clean bedding Breakfast with the room was a full hot breakfast Very helpful staff and all the room appliances worked Definitely stay at this Best Western Again

"close to downtown"
ralphd0544, 09 Mars 2022

Hotel is centrally located to downtown shops and restaurants, it has a good restaurant on site with free breakfast, and also has a lunch and dinner menu. Rooms were ok but nothing special. Pool and jacuzzi are well located. Very friendly staff.

Freedom31462930975, 07 Mars 2022

Whoever named this establishment the royal suites must have had a sense of humor. A Shoddy remodel fails to compensate for this building shortcomings. I would hardly call this a proper suite. The sitting room is small and consists of a couch in front of a TV. It opens to a small balcony but overlooks a parking lot. Wallpaper is peeling away from the walls. The bathroom is a remodel inside of a large closet, and the sink essentially blocks the toilet. There is no effective sound insulation between floors. This will give you a place to sleep and get you off the street but it is an overpriced establishment that fails to live up to its name.

"Noise factor untenable"
Ronda G, 06 Mars 2022

There is no mention on any advertisement that there is train noise each time a train comes to a nearby crossing. There is no mention of a church nearby that begins bells at 4 a.m. and continue incessantly at 6 a.m.. They don't mention that noise is so bad the property provided ear plugs in the room (first time I learned noise might be a factor)

"It was okay"
elizabethchatter2n13, 27 Février 2022

Our bed was uncomfortable and the hotel is older. Furniture in our room was broken. Desk staff was kind and professional, breakfast was super yummy. The bar is loud and rowdy until they close. I am unsure if this is a usual occurrence as we only stayed one night,

"Amazing staff!"
jaesgems, 21 Février 2022

As close to downtown as you can get, without being downtown. Safe overall. Amazing staff that's very friendly and willing to help. The outdoor pool was actually heated and enjoyable. Would stay here again in the future. As much coffee as you need in room!

"Bring earplugs"
fourpartains, 20 Février 2022

Visiting the university and picked this one for location. Loud trains over night, sirens, homeless, and aged appliances and amenities. If the price were less it would have been fine but it was high for the terrible night sleep we got.

776larryl, 15 Février 2022

Ideal place to stay if you are attending the Rock and Gem Show. Central to those exhibits on the north end of Tucson. Found mineral specimens at Barlow's, Bruce and Debbie Barlow owners. This venue is about 10 blocks from the Best Western. American Indian Venue is also close.

piranhapattie, 06 Février 2022

Place was clean, price was affordable, friendly staff, good breakfast, clean rooms, and had a whirlpool tub in bathroom, which made every night a rest full night. Easy parking and close to everything we wanted to do. Very enjoyable experience staying at this hotel.

"Don't stay there!"
923clp, 05 Février 2022

Multiple things didn't work, tv wouldn't come on, major light bulb in bathroom was burnt out, and worst of all the hotel placed charges on our credit card for more than double what our total cost was expected to be.

"Handy but Dated"
peggya869, 07 Janvier 2022

We stayed at the Royal Sun while visiting family that lives in the neighborhood. It was handy but the rooms are dated. The free breakfast is great and the staff is always pleasant. The price is reasonable and we will probably stay there again, just wish they would update the rooms.

"Nice room"
SaylorBucker, 28 Décembre 2021

We had a king with sofa. Room was comfortable and spacious. Front desk staff were professional and pleasant. Angela and another receptionist were very helpful in providing info to enhance our stay. The one disappointment is that the breakfast they offer in their restaurant must be eaten inside with no provision for those who are not comfortable with inside dining. Even a bagged grab n go muffin and yogurt would have sufficed or we would have understood a service charge to cover the cost of togo containers. But overall this was our second stay here and we were happy again.

"Fun stay in Tucson"
phoenix4000, 27 Décembre 2021

We wanted to be near the center of activity since it was 12/25 and we knew few things would be open. We were very happy with the location. Checkin was easy, quick and friendly service. Room and bed were fine. Found a fun restaurant that was open and had a drink afterward at Che! Great trip.

"It was a wonderful visit, the people very friendly, professional and caring . The accommodations were great."
Daydream29017378721, 17 Décembre 2021

The people were fantastic, the accommodations great, and the breakfast was outstanding. The location was excellent. The upkeep of the property was worthy of special note. We were provided a extra special surprise with and upgrade for our stay. A very nice perk.

"Well Located - Pleasant Surprises"
Teachpet, 15 Décembre 2021

Very clean and well situated. The room smelled a little musty but that was because of where the HVAC was set. I'd suggest a simpler thermostat that is easier to use. The complimentary breakfast was a pleasant surprise. Room was well appointed and in good, clean condition. It's a shame the property is split by an alley.

Albert V, 12 Décembre 2021

Staff is really good rooms are very comfortable the price can be but high but it's worth it checking in is fast they have late check out and they don't rush you out like other hotels it's one I prefer going to

"Clean and confy"
pedrorY1485LA, 09 Décembre 2021

Great Hotel, very clean and comfortable. We really enjoyed our stay and the personel was very respectfull and helpfull. We are definetly staying here again if the occation arises. Traveled with my wife and 2 babies, had a blast

"Travel Through Town"
K8265NYroberth, 07 Décembre 2021

This is the second time we stayed at the Royal Sun. The staff is always friendly and helpful. The bed is comfortable and the rooms reasonable clean. The best trip is the hot breakfast in the restaurant. We would highly recommend the Royal Sun.

"Best Western Tucson"
Extraordinary641724, 23 Novembre 2021

Location was very dated and needs updated. Carpet was very dirty. Trains went by all night blowing horns. Floors must be very thin, the people above my room very noisy. Went to Bumsted's to use my breakfast coupon at 7;30am, out of fruit, granola and yogurt. The only nice things I can say are that the bed was very comfortable, room was large, shower was hot and the front desk folks were very nice and friendly and professional.

"Very clean"
TMM03, 19 Novembre 2021

It was a really nice clean room. We were traveling with our 2 dogs and it is nice finding something clean and affordable. The staff was very nice as well. Would definitely stay here again. Thank you for allowing dogs!

"Breakfast makes the difference"
GreywolfAbilene, 12 Novembre 2021

Room was clean. Shower, no tub, but it had hot water. Room was quiet enough. TV was a flat screen and large enough. Staff was very friendly and helpful. Breakfast was much better than average, equal to what you would get at Denny's or IHOP. I would stay here again.

JohnCGraves, 08 Novembre 2021

I have stayed at this hotel for many years and always enjoyed it. I stayed there in May and had a great room. This time , not so much. The concrete walkways around the rooms are dirty. My room did not have a fridge. It's like the place is going to seed. Don't know if I will stay there again. For their price there is a lot of other nicer places to stay.

marjoriek210, 30 Octobre 2021

The rooms were clean. The hotel provides vouchers for breakfast to the restaurant across the way, the food was very good. The overall experience was great. Staff for both the restaurant and the hotel were friendly.

"Good stay"
504fw, 28 Octobre 2021

Good customer service. They were good about moving us to room with more light and microwave. Hotel location was quiet. Note that there were no elevators for the two story buildings. Included breakfast was ok.

"Helped make a Tucson Vacation that much better!"
leonardb662, 17 Octobre 2021

Very Good location, Very spacious rooms. WONDERFUL staff! Made a reservation on the road on the way there. Made an error in the reservation, and staff helped me fix it even though they did not have to. At check in, got a visual tour of property from outside the lobby, which was very nice. They also made great restaurant recommendations and a place for an emergency tire repair! The property is a bit older (they said 1963), but VERY well maintained, so has a genuine classic look and appeal. Very nice grounds. Breakfast is in a restaurant just across the main driveway into the property. About 10 items on the complimentary made-to-order menu. We'll definitely return to Tucson and definitely choose this hotel again!

"Great overnight stay!"
LarnaDune, 11 Octobre 2021

Nice, friendly, efficient staff that was very helpful. The room and grounds were very clean and well kept. The adjoining restaurant was clean and the service was friendly and efficient. Food selection was limited but it was fresh and tasty.

"Not going back"
ADulcich, 11 Octobre 2021

This was not in the best neighborhood and a 25 minute walk to restaurants. Earplugs provided because they have karaoke nights. $299 a night was unacceptable for no maid service, no water provided in rooms upon checkin, Jet bathtub looked sketchy and room smelled like cigarettes

"passing through town"
ClaudeM373, 09 Octobre 2021

I found this Best Western as i was driving into Tuscon from a long drive out of San Antonio. I had travelled 882 miles in one day and was totally beat. I chose to stay in a room with a king size bed. I call it the king suite cause man was this room sweet. by far one of the nicest rooms i have stayed in. The shower was awesome and the adjoining room with sink and towels was roomy. The front desk recommended the on-site bar and restaurant. This too is one of the best restaurants i've gone to that's connected to a hotel. Most other hotel restaurants are seriously an after thought. the food was well portioned and the night life of the bar was lively. I suppose being next to a university is a plus lol. Great stay, clean room, good food and friendly staff. Will be staying at this hotel again anytime i find myself in Tuscon.

"Clean, nice rooms and property with free cooked to order breakfast."
johnpA3789CB, 07 Octobre 2021

The suite we were assigned was nice. It was modern. It was quiet. The parking was convenient. The grounds of the motel were well maintained. The bed was comfortable. The carpet was clean. The cooked to order breakfast was a nice perk.

"feels homey..."
A5122KMdavidec, 27 Septembre 2021

love all the landscaping and foliage.....friendly front office too.....I stay here every time at my Tucson stopover on cross-country trip between California and Louisiana.....rooms are clean and comfortable and strong a/c....

"Family Trip"
KHKSB, 22 Septembre 2021

My family and I stayed at the Royal Sun Inn & Suites 9/21/21. We were in Tuscan to see the Gold Over gymnastics tour. Our suite did not resemble pics on line. Tub stained, carpet very dirty and hard beds.

"Birthday Stay"
1dmpablo, 21 Septembre 2021

I was in town spending my birthday with my family and chose this place based on location. I didn't really have expectations, but when we got there the customer service was amazing. They upgraded my room for free for my birthday. The ladies who checked me in and out wished me a happy birthday. My room was clean and very presentable. Overall my experience was incredible. Will definitely stay here again.

"Not COVID-19 sanitary"
MissJordan01, 07 Septembre 2021

Terrible experience my room was not cleaned thoroughly we are still in a COVID-19 pandemic. Refrigerator had old ice cream in it that was melted and everywhere there was old butter in the fridge the couch had trash clearly sticking out of it the trash cans were not emptied and the bathtub was dirty very clear and evident that my room was not cleaned. I was offered some rewards points as compensation the next day I had to let housekeeping in my room to clean my room again I left the room at 11:30 AM and returned at 2:30 PM and the room still was not finished being clean I did not get access to my room until 3 PM at that time I went back in the room and the trash was still in the couch and there was actually a piece of steak left on the carpet that was missed from the trash housekeeping definitely needs to be trained. Completely disappointed and unsatisfactory

"College drop off at UA"
Julie U, 30 Août 2021

We had a great 3 night stay here at the Royal Inn and Suites in August 2021. We were dropping off our freshman at the University of Arizona. The location to UA was awesome! It was too hot outside to actually walk it (will try that in October when we head back) but the drive was around 5 minutes to campus. We stayed here based on the location. We did hit the pool everyday which felt really good in the Arizona heat. There were no towels though by the pool and you had to hike over to the check in building to get towels. Also, there were no coverings over the metals bars to get in and out of the pool. You really just had to dive in because there was no other way in without scalding your hands! The hotel is more "motel like" which wasn't appealing at first. However, I did really enjoy having chairs outside our door to sit outside and enjoy the weather. Every sign showed no smoking but I could smell smoke everywhere we went. Many guests were just sitting the chairs outside their rooms smoking and it was hard to escape. The front desk staff was exceptionally nice! They would bend over backwards to make sure you had everything you needed. We had no conditioner in our shower and 3 different people came by to replace it and make sure we had everything. We did see housekeeping walking by outside with their carts and they always greeted us and asked if we needed anything. It's easy to overlook the minor issues we encountered and the run down state of the hotel when the staff was so friendly and accommodating wanting to make it right.

"Stay here often"
JerryPPhoenix, 25 Août 2021

My "go to" hotel for Tucson, never disappoints.Great location for downtown or the UofA. On site free breakfast is made to order and darn good. One star off, because the 'Rona is over and the property needs a bit of a refreshment, but it's very clean and comfortable.

Emmett D, 22 Août 2021

Nice location and property, do need a car to stay in his location, but there is a nice cafe / bar on property, with frequent entertainment. BW offers a full sit down breakfast at the cafe next door. ( although on property, the cafe is not under BW management ). The hotel offers ear plugs, but we have never needed them, and the hotel is approx. 1/2 mile off I-10.

"A comfortable overnight stay"
GretchenH588, 16 Août 2021

Front desk staff was friendly; our room (104) was very conveniently located on the ground floor close to the lobby; it was clean, comfortable and very dark at night with good blackout curtains. The complimentary breakfast to order at Bumstead's was quite tasty and we enjoyed immensely the CHIVETV videos on the large screen TVs in the restaurant! We will make this our headquarters as we visit our grandson in grad school at U of A!

moensocal68, 16 Août 2021

I'm a regular here and this is always my first choice. As a Diamond Select member of BW rewards and a international traveler, I rank this location in my top 20 best locations to visit. Always a pleasure.

E9315ZBjessem, 15 Août 2021

It was a great experience, and I will be using Best western on all my out of town trips.I especially like the rewards program from best western . I will definitely recommend Best Western to my work colleagues.

"Another great stay at Best Western Royal Sun"
Traveling_Again358, 15 Août 2021

We live in Phoenix and make trips every now and then to Tucson to visit some of our favorite places. We have stayed at the Best Western Royal Sun several times. We find the rooms clean and the staff friendly and helpful. The pool and hot tub are also clean and we have enjoyed using them. One feature we find unique is the free complete hot breakfast served in a restaurant setting. The breakfast is always very good and cheerfully served. The hotel is convenient to the freeway and close to our favorite places.

"Unplanned Stay in Tucson"
jromani86, 14 Août 2021

The diner next door is great for breakfast. Rooms have been updated and were very clean. No problems, issues, concerns. I needed a place to crash for the night. The amenities next door were more than accommodating,

Zielbauers, 12 Août 2021

The location was not very good there was noise all throughout the night the suite was very nice the regular rooms were subpar AC didn't work well breakfast was subpar because they made it pay just to take it upstairs overall I would give it a 5 out of 10 and it has room for improvement

"The Hotel s conveniently located near old town area"
alinaw392, 06 Août 2021

The staff were helpful, bathrooms could use some updating but the breakfast at Bumsteads was so incredible that it made up for any issues with the hotel. I would go back just for the breakfast. Hands down best breakfast at a hotel that I've ever had. And I do love the set up of the hotel and the courtyards.

"Delicious Breakfast"
Ninandb, 01 Août 2021

We just stayed at the Royal Palms BW for a family reunion. The highlight of our stay was the hot breakfast offered at the adjacent restaurant, Bumstead's, which was part of our package. There is a set menu, but the selections are top quality, perfectly prepared and served by the friendliest staff. Our family gathered for breakfast each morning and the delicious food and kind service was truly a highlight of our trip. Also- I am a vegetarian and there were deliciously prepared vegetarian and vegan dishes on the menu- a rare treat. We enjoyed several dinners, appetizers and baked from scratch desserts and each meal was consistently top quality with generous portions. Traveling with children isn't always easy but Bumstead's was always there for a quick and delicious bite to eat.

"Nice Hotel"
mfcartw, 21 Juillet 2021

We stay at this hotel every time we visit Tucson. It is a great value for the money. It is clean, the staff professional and the beds are super comfortable. It is also very convenient to downtown Tucson and to the University of Arizona.

"Nice place"
R8796CDkathyl, 21 Juillet 2021

The room was clean. Hotel is a little older but revamped. Thanks for upgrading us withou even asking.!front desk is really easy to deal with. Great efficient employees. Will be back. Oh and breakfast was really good

"Worked for us"
Newsbyscott, 20 Juillet 2021

Business trip stay so all I needed was a place to sleep and shower. Check in was quick and Ashley was very friendly. Room was dated and worn but it was clean,spacious and had a fridge. Free made to order breakfast was a nice bonus. We did here trains in the early evening but other that a heavy rain we heard no other noise after 9pm. If you just need a place to stay right off the freeway for a night or two this one isn't a bad choice

"EVEN BETTER than the reviews"
chrisbM500IT, 09 Juillet 2021

After a 860 mile drive from Carmel and reading most of the Trip Advisor reviews for Tucson I decided we should try the Best Western Royal Sun. We were greeted by Angela and she is the most pleasant as others describe. Entering our cool room (outside temp at 115) and taking our things easily from the parked car we both commented This is Really a Nice Room! Spotless and refreshing! My husband is on a liquid only diet and hoped the adjoining restaurant offered soup. William, the host, was most enthusiastic and sympathetic. Lots on the menu but NO soup. William suggested he bring the box of soup and he would heat it up in a bowl. And the chef fried an egg (not on dinner menu). I had a piece f meatloaf and glass of house wine from the bar. Delicious! William, Angela, the comfortable bed and linens, good shower made our stay one of the best on our journey. Highly recommend this over the generic chain hotels. Oh I forgot to mention: after checking into our room the phone rang?!? Angela from the front desk checking on us to make sure everything was ok with the room. And to assure us someone was at the front desk 24 hrs. We left early before the restaurant opened for our complimentary breakfast prepared from an extensive menu. Not the typical breakfast bar. I never write but always read and use travelers reviews. I am so impressed with this hotel I felt compelled to share with others.

"BW Royal Sun Inn"
S3340PXcathym, 27 Juin 2021

We enjoyed our stay at the Best Western Royal Sun Inn. I requested that the two rooms I had reserved be close to each other and they were right next door! And being on the ground floor was super convenient since we had brought along our little dog...and we were happy to pay the $25 pet fee, too! And the (free) made to order breakfast at the restaurant next door was wonderful, too.

"Angela is the best"
juliantN9304EU, 25 Juin 2021

The front desk attendant (I think her name was Angela?) was incredibly kind and accommodating. I had concerns about my car as I had some valuable items inside and she made sure I had a good parking spot and even told the next person on shift that night to keep an eye on it for me.

"A place to lay your head down."
tvltech, 22 Juin 2021

The front desk guy was very nice. We were in a corner section of the hotel, but with 3 gals we felt comfortable and so were the beds. It was quite for most of the night. Some guy came into the outer hall and screamed, perhaps he had a bad nightmare, but soon he went away. We slept good and had a decent shower. We went to the restaurant onsite to have breakfast as they made it to order. The food was good, a nice choice. If you are just looking for a place to lay your head down and sleep, not a bad place off the hwy.

"I usually stay here in Tucson. But, it is getting shabby."
jessla2013, 17 Juin 2021

Room needs work, bedding, lighting need improvement. I had a king jacuzzi room, tub was very difficult to use and it was the base of the shower. Bath room was very dark and exhaust fan did not shut off. Several lighting fixtures in room did not work. Bedding needs to be updated.

"Good hotel, great breakfast"
Connector36672749313, 14 Juin 2021

The hotel was visually a masterpiece. From the beautiful fountains, to the metal southwestern decor adorning the 2nd floor railings. It's very impressive upon arrival. The interior of the suites are a bit dated, and they clearly went for style over substance, but the beds were comfy and it was overall a good experience. While normally a day trip, I'd stay here again the next time I need to stay overnight in Tucson.

"Nice place"
leed809, 02 Juin 2021

Check in was quick and easy no stress there I saw that they had a pool and hot tub I wished l had jumped in the pool to cool down would be a relief from the heat. Room comfortable good quiet a/c which you really need bed was good walk in shower everything very clean and comfortable. The area where you are is walkable to the downtown area which is really interesting you do have also walkable restaurants etc all in all a good spot to stay in. Would certainly go back again.

"mi Night do gpoz"
Albert V, 26 Mai 2021

like staying there nice rooms affordable the jaccuzi is the best if the price was lower be really nice and I would staye there more often staff cool nice n quiet there its very relaxing at Night just to much homeless in the area

"Overnight stay"
robingQ3528XB, 17 Mai 2021

We were traveling from California to Florida . Tucson was our first and last stop. After staying there the first night we decided to stay there on the return trip as well. It was very clean and comfortable.

"Worst Western is More Like it"
taz8569, 11 Mai 2021

I have stayed at MANY Best Westerns and have always had a nice time, and have stayed at this particular one before. Unfortunately this stay at this particular Best Western wasn't that great. The bed was so hard that it felt like sleeping on a pool table. The sofa bed was broken, they said it would be fixed, but it never was. Also it was covered something that I'm actually glad it wasn't usable. The first morning the water pressure for the sink and tub was very low and in the middle of my shower the water just shut off. The second day the pressure was again super low. We were warned to make sure there was nothing in our car and that it was locked up because many cars get broken in to. We got luckily that that didn't happen, but to say some unsavory characters were in that parking lot at night is putting it lightly. If it wasn't for the front desk, the maintenance, and housekeeping staff this Best Western would have gotten one star.

"Too good to get up early"
Tina H, 10 Mai 2021

We enjoyed a quick comfortable stay. He enjoyed the sitting area, I enjoyed the jetted tub, and we both enjoyed the comfy bed. Too bad we slept in because breakfast menu looked yummy! Easy check-in and express checkout made it headache free.

"Dirty and loud"
rlafe, 10 Mai 2021

I booked this room as an overnight in-town getaway. Living in Tucson I was concerned with the location but read the reviews, many of which stated they felt safe and enjoyed their stay. I booked a king suite with jacuzzi, mostly because my partner and I needed a stress-free place to stay for the weekend (the honey-do list is long)! Once we checked in and were in the room, I started the water in the tub. As soon as I ran the jets, a TON of disgusting matter shot in to the tub. My partner took a cup of this to the front desk - where they apologized and credited our stay 25%. The front desk stated they cannot find anyone in Tucson who will service their jacuzzi tubs. We ran the tub and jets four separate times and it never ran clean, so the entire reason for my booking this particular room was moot. I am thoroughly disgusted with the entire thing, and it makes me wonder just how clean the rest of our room was - let alone the hotel pool and hot tub - especially during these COVID times. We had dinner at Bumsteads and it was amazing - the food/staff there is the only reason this review isn't at 1 star - they deserve 5 stars! Once back at our room and in bed, a party in the suite/on the balcony above us started. Truth be told, I was expecting gunshots to start ringing out. Had my partner not been asleep when the party started, we would have just checked out then and not stayed the night. The only reason this review is not 1 star is the food and service at Bumsteads was amazing.

"Pricy for this Best Western"
Inspire58651899348, 02 Mai 2021

I've enjoyed BW hotels, however, this is more like a Motel instead of a hotel. There is no elevator and the noise level from people outside is apparent. They do leave earplugs in the room. Also, they recently allowed for full cooked to order breakfast but there was no 'to-go' option. I was told you had to eat inside only and couldn't take it outside. This was disappointing as I needed to leave very early. Room was clean, however, the strong cleaning odors forced me to leave the door open for a while as it hurt my lungs. The door knob had to use force to open. The bed was okay (firmer than I prefer) and the rest of the room was well equipped. I do not like to leave less than a 5 star review but since this BW was more like a Motel, I thought I'd share my experience so others can know what to expect.

Z7463IBlaurag, 01 Mai 2021

Always a pleasure! A lovely niche in the middle of town. Abundant foliage and birds singing. Staff always goes out if their to make visit awesome! Angela, you are much appreciated! Thank you so much for your fabulous customer service, above and beyond the call of duty!

"Short getaway"
yancytaylor, 29 Avril 2021

We really enjoyed our stay at the motel. The staff was friendly, the service was excellent and the rooms were clean, comfortable and nicely decorated. The outside pool and hot tub area allowed us to relax after a fun day of exploring the area.

"Clean, comfortable and great location "
Curleegirlee1, 27 Avril 2021

We recently stayed at the Best Western Royal Sun Inn. It's a motel style property with exterior doors. Between hiking and going to Tombstone, we didn't spend a lot of time at the hotel. Here's what I liked about my stay: - phenomenal made to order breakfast!! The food was delicious and they offered quite a variety for the complimentary breakfast. The restaurant workers were also very friendly and outgoing. - the front desk staff and housekeeping was super friendly and attentive. With covid they don't do the daily housekeeping which wasn't an issue for us. I had some random requests that housekeeping provided right away. - excellent location. We appreciated being within walking distance from 4th Ave. where there are plenty of bars and restaurants. - spacious rooms! We stayed in a suite with 2 queen beds. There was a living space with couch and TV and a door separating it from the bedroom. The beds were super comfortable and the vanity area had plenty of counter space which I appreciated. Housekeeping did a great job cleaning it...the room was spotless when we arrived. We didn't take advantage of the pool or hot tub but we stopped by the area. Looked nice...the hot tub was bigger than I expected. Things that could be better: -the jetted tub in the bathroom is really old and should be replaced. It detracts from the room. Even replacing with a regular bathtub would be better. (In my opinion) - there is a train that is nearby. Honestly, it didn't bother me at all...I slept right through it but it could bother some people which is why I mention it. I appreciated that they supplied ear plugs. Worked like a charm! - the exterior could be freshened up. All in all, I was happy with my stay and will likely stay here again next time I'm in Tucson. It's a great value, comfortable, spacious room and the complimentary breakfast is delicious! It definitely exceeded my expectations. :)

"good location"
fkendell, 27 Avril 2021

Great location for us. Easy access to freeway but not too close. Staff friendly and helpful, facilities and room clean. Parking adequate and also clear of debris. Attached bar nice for an evening cocktail.

"Wonderful hotel"
GarnDeb, 25 Avril 2021

Everyone on staff is very friendly, the rooms are very clean. Restaurant food is great, Bumsted's bar is so fun. Prices are reasonable. We enjoyed star gazing from the spa each night. Highly recommend this hotel. It is very close to downtown Tucson.

"BW Tucson N Stone Ave"
johndelore2, 24 Avril 2021

Excellent service, reasonable price, good breakfast. Good location. Will definitely stay again. Highly recommended. plenty of parking. cannot say anything bad about this stay. now just filling inn words to get to 200 characters.

"Tucson Rock and Fossil Show"
B3694MGterryh, 20 Avril 2021

We always enjoy our stay in Tucson, partly because we enjoy the Best Western Royal Inn & Suites so much. The recent updates to the rooms are nice to see. We always enjoy the full, hot cooked breakfast provided every morning. Also the on site restaurant has an extensive menu and very good food. The bar, attached to the restaurant, has excellent drinks/beers and Karaoke Thursday, Friday and Saturday nights.

"Great place to stay!! Highly recommend! "
E7689ZHelizabethw, 19 Avril 2021

My friend and I chose this hotel due to the easy walk to historic 4th St. The staff there is amazing! Extremely nice and helpful, they go out of their way to provide excellent service. The comp breakfast is fabulous and fun, in a diner style restaurant. The pool and hot tub were nice. And as an added perk, there is super fun karaoke right next door, 7 days a week! I will stay at this hotel every time I go to the Tucson gem shows.

776larryl, 18 Avril 2021

Noisy (train whistles, day and night) and lacked daily room care. We had to go to the office daily to get towels, washcloths and toilet paper (1). Parking was tight. Best breakfast you will find anywhere.

"Clean but a bit dated."
Adventurer275385, 16 Avril 2021

The place was clean, although the bathroom was small and overall the room (we had a suite) was dated. The employees were helpful. A full breakfast was provided by the restaurant next door. It was good!

pattyw682, 13 Avril 2021

We liked this hotel because it is in a good location. We used it as our base for seeing Tucson area. We went to see National Parks and Bisbee and Tombstone. The room was comfortable and relaxing. There were a few details that we didn't like. One was the timers on the lights, which go out after a while. This includes all the light switches on the walls. Also the room was out of shampoo and conditioner. I liked that they use eco friendly wall containers for the shampoo etc. I did report this but since no one made up our room, we didn't get that done. There was a refrigerator.. I didn't like that there was no microwave. I loved the free breakfast and they had vegetarian options. On day 2 we hung the room tag on the door to say please make up our room. However it fell on the ground probably due to the wind and we did not get our room made up. That was not a huge problem but just a little disappointing. I liked that the room was large and there was plenty of room to do our yoga. We used the pool on the evening of day 2 and we had it all to ourselves. There is also a hot tub.

"Fabulous stay!"
dobbaw, 09 Avril 2021

We had a complimentary cooked to order breakfast! Tofu, fruit, whole wheat bread for me and hash browns, eggs, bacon and sourdough bread for my husband! Amazing food. Our room was updated retro with a convenient walk in shower. We loved the location and staff and the ease of finding the hotel from I 10.

"Everything was top notch."
Linda N, 09 Avril 2021

I was there for 12 nights while my husband was in the hospital. Every staff member was kind and considerate and met my every need. The complimentary breakfast was a nice touch. About 10-12 plates to choose from and if none of them satisfied a person they are the problem not the restaurant. It is pet friendly and while there my aged dog got sick and my grown children transported her a 4 hour drive back to my vet for treatment. As it turned out, we lost her. The following day when I notified front desk I no longer had a pet in the room-I got a very nice sympathy card with their condolences. Part of my stay was in March 21 and part in April 21.

"Awful customer service"
GregB8766, 06 Avril 2021

I paid for a room that had a jacuzzi inside of it and the 1st room the jacuzzi was broken the 2nd there was no stopper to hold the water in and the desk just told me sorry thanks for letting us know. I wouldn't have paid $170 for a regular room.

"Nice stay"
Cannamomma420, 05 Avril 2021

We stayed and got king suite for 2 nights and ended up needing it for another night but they were booked up. I had 3 adults and 3 kids in our group...well Maria at the front desk did everything she could so we didn't have to pack everything up last minute and have enough space for us all...wasn't a suite but 2 queen beds and a pull out room in front of the pool was good. The rooms were clean and the restaurant by day/bar, club by night that is on the property was good and boomin at night. I would definitely stay there again and recommend to anyone.

20rms, 05 Avril 2021

This property was excellent. We were close to the University, and had a ton of time to visit with our child. The breakfast was exceptional and ALL of the staff was so kind and ready to please. WE will stay here from now on when we visit Tucson.

"Best employee for Best Western in my 20 years of booming with them"
401rickyj, 01 Avril 2021

For 20 plus years I have booked Best Western world-wide. I have had the pleasure of meeting many employees of Best Western on check in or at breakfast service. This Best Western has the hands down most remarkable employee. Her name is Angela. Angela was very kind to my wife my disability k-9 and myself. We had several issues that were resolved in minutes. The care and professionalism that she displayed, not only to us but others checking in is the best service we could and have ever received at any hotel chain. Best Western got it right in hiring this women who has years of life behind her. Mi wife and I are in our sixties and Angela was in our age group. I hope if you are reading this and are checking in at this location, that you meet Angela.

"Hotel is reliably good choice with restaurant next door"
Tobejs, 01 Avril 2021

Multiple stays at this well-located hotel have been enjoyable. Staff is excellent and rooms are comfortable. Restaurant next door (under new ownership) offers convenient good food and service for both dinner and free breakfast.

"First motel after a year of not traveling!"
EJF_trips, 30 Mars 2021

The staff is great! Helpful. Enjoyed our stays here, both in January 2020 and March 2021. Good breakfast at Bumstead's too ( included). Not just awful waffles and muffins. Good location for running errands.

"Complementary breakfasts great!"
Susan C, 27 Mars 2021

Good location, close to Speedway Blvd., average room-but somewhat on the dull side even though recently remodeled; free full breakfast daily just a bit away was a real plus. Woman at motel desk gave very good referrals for restaurants for dinner.

"Average - great breakfast!"
legalese, 23 Mars 2021

We have stayed at Best Western's across the US, and they have all been very nice and not motels, so we were surprised that this was a motel style. We just didn't look at the photos on this site before booking. The rooms were typical motel layout, and nice and clean, despite the age. The bathroom had a horror movie window in the shower (like big enough for someone to climb thru), and while taking a shower the next morning, we realized it was unlocked the whole night! We were on the first floor, and the lot next to our room was vacant, so left us sketched out. The grounds were nice and clean - great large water feature out front. The breakfast was awesome! Rather than the grab and go other best westerns have been doing, you get a full breakfast at the restaurant across the street. And it was super delicious!

"Horrible place"
Jamie D, 20 Mars 2021

Over priced, hidden fees not shared with Expedia. Filthy rooms. First night was a disaster water damage created a problem with our king suite. Was called but no message left, we showed up early at 1p was not told at desk that our room had a problem but that they were behind on cleaning and some rooms were damaged. Was called an hour later that it was our room that was damaged asked to take a standard king. Called back later that a mini suite opened up. Then when we arrived back at the hotel at 330p they needed another hour to clean mini suite and asked if we would take a double queen standard room. Then offered to knock my price down to 112 a night (I booked the king suite through expedia for 118 the first night 113 the following 5 totaling $795) so then told "they could drop my rate to 108." The room was filthy...took a shower walked across carpets and bottoms of feet were black; toilet seat had blood or lipstick on the side. Next day got our suite, a bit cleaner but same problem with carpets (Need to give a shout out for Mary she went over and above to help...the only good aspect of this trip). Then when we checked out we were only charged 108 a night but all the taxes and fees totalled $774...I am no mathematician but 10+(5×7)= 45 not 21. Very poor hotel. And cleanliness standards extremely poor for normal circumstances, let alone in a pandemic!

"For the budget"
956royo, 15 Mars 2021

Decent hotel for a short term stay, especially if youre not expecting to stay in your room all day. Lots of bathroom utilities provided by the hotel and a mini fridge under the TV. Wifi speed and strength is as average for a hotel. pool and hot tub available and at the moment of my travel they were providing breakfast for guests to grab. There is also a karaoke bar near the hotel. I didnt get a chance to go inside or look into if it was pretty active. I noticed it on my leave to the airport.

"Excellente choice!"
533rexl, 14 Mars 2021

Very clean, excellent service, and super comfortable bed! Good location too. I would highly recommend this property. Checkin and checkout was safe and seamless. As a chain BW is consistently good. The staff makes your safety a priority.

"Not what I expected"
ritamcalvert, 13 Mars 2021

This is a motel, not hotel. Shady people in parking lot and empty lot next door. Sheets had a dark stain near where you face goes. Bathroom very cramped but shower worked well. Check in and out was fast and easy.

"nice property"
mmmensa, 11 Mars 2021

Have stayed many times in the past. Never had any issues. The property has always been safe, but the neighborhood is a little questionable. Close to everything, but that is the case with any place in Tucson. One can easily make it to anywhere in Tucson in 30 minutes by car. You do need a car, not an area I would walk around. Best Western - Royal Sun Inn appears to maintain good covid-19 protocol. No complaints. Nice pool. Bed was a little soft for me, but would have been fine if i did not have back injury Very nice bar, connected to the property. includes a small café - only serves sandwiches, salads and appetizers. The menu is not the usual sandwich shop, but very creative and huge servings, but you can get a traditional hamburger, or have it dressed creatively. Their dessert selection, in it's self, is worth a visit. It is named Bumsted's (? sp) . They also have entertainment after 8:00. At the bar they maintain an excellent and strict covid-19 protocol.

"Restaurant no longer associated with Royal Sun Inn"
Emmett D, 10 Mars 2021

Nice Property. Restaurant used to be associated with the hotel, but now it is a separate entity. They no longer offer the free made to order breakfast or the 2 free drinks. The bar now has karaoke and various special activities occasionally. Bumsted's is the name now(? spelling) they have a very large sandwich menu that's not your run of the mill sandwiches and huge amounts of food & excellent desserts. When covid is over this will be a very fun addition to the hotel experience.

"A beautiful and clean room with a comfortable bed."
phoebej506, 09 Mars 2021

The woman that checked us in was very kind and helpful during our stay. The room was very clean and the bed was super comfortable! They had a breakfast bag of fruit, fruit juice, a muffin and a granola bar. It is the standard for Covid times.

"Family Funeral"
M2605AHdebk, 02 Mars 2021

We were in Tucson for a family funeral. Looking for a clean place to lay our head at night. I tend to lean on other reviews when looking at places. The reviews here were very good. The beds were very comfortable and the price fit our budget. We would stay there again if ever back in the area.

"i loved the cozy atmosphere of the tucked away property! Very clean room and common areas. the landscaping was lovely"
ianspinn, 28 Février 2021

quiet room great stay. i wish i had booked my whole trip there. The private owned restaurant seemed expensive until you get your large portions of food. great tasting nice look to bar. food was filling and tasting great. maybe slightly under staffed for the time of day. i would recommend the hotel and restaurant to anyone passing thru area

"Leisure and holiday"
davidnU5004OF, 26 Février 2021

good bang for the buck! Many of the breakfast areas have been closed and so it will be far more convenient once the covid scare is at an end and they reopen! The service is generally very good at all Best Westerns!

"Great place"
Natter-Beans, 24 Février 2021

Location wasn't quite as convenient as I hoped but driving to downtown was fast and easy just not walkable at night. Amenities were perfect! Pool was heated and hot tub was lovely! Breakfast and room solid! Bar and restaurant on site was absolutely amazing! Fun and great drinks. Food looked and smelling awesome too! Best bed ever! We both remarked how good the sleep was.

"Has everything you need"
315emiliar, 20 Février 2021

Staying here was pleasant. They have a bar with karaoke every night. And dinning onsite you dont have to leave once your there. Entertainment and food all in walking distance. Staff is friendly. The room was clean and very suitable for our stay.

cesiliag2021, 19 Février 2021

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"Nice Stay in Tucson"
Ellen v, 09 Février 2021

We enjoyed our stay in Tucson. This hotel was convenient to everything including the Saguaro National Park, restaurants, and shopping. The room was clean and front desk staff was pleasant and helpful. Breakfast was disappointing as it has been during the pandemic with go bags that are lacking. We did stay at a competitor hotel on our way home and they were serving a hot breakfast in a very safe manner....basically you told a staff member what you wanted from the buffet and they served it to you like in a restaurant. I am hopeful that BW can adopt this type of breakfast service soon.

"Super noisy"
MontanaCyndi, 30 Janvier 2021

Do not stay here if you want a good nights sleep. The noise from the road and train whistles as well as the paper thin walls will keep you awake all night long. They give you 2 sets of earplugs with your soaps and lotions so they know it's a problem. I am a diamond member and this is the worst hotel in the Best Western chain I have stayed at.

"Manager Don is a TOPGRADE Man & Hotel Manager"
frojofro, 29 Janvier 2021

As LONGTIME Best Western Reward members, and inveterate road "warriors", NEVER BEFORE over 20 YEARS have we been gifted by the positive acquaintance and remarkable professionalism of ANY Hotel Manager, or employee, as we just enjoyed with Don, whose employer ought to majorly reward him for his vast array of people skills, professionalism and overall management style, as experienced and witnessed throughout our stay. Don DEFINITELY "makes" your specific Best Western the great stay it was, along, of course, as does the location's vintage, if nicely renovated "look" and walkable proximity to the desirable West University area! Thank you, Don, for your gracious and respectful assistance with all of our needs. We appreciate your presence there!

jihanaj2021, 28 Janvier 2021

Great hotel would love to stay again. Customer service was great,room was clean,and housekeeping was fantastic. Can't wait to go back to Tucson to stay at bestwestern again.thanks for the great stay..

"Train noise and leaf blowers"
wagnerwj, 17 Janvier 2021

Extremely loud train noises with horn blowing all night long & into the morning. Leaf blowers running at 7am. No sleep. Changed room three times due to door lock not working then thermostat. Peanuts & trash under sofa bed. Making me wonder when/if sheets ever changed if it's not lifted to sweep under.

amandabernal432, 10 Janvier 2021

Looked nice in pictures. When got there everything was just sub par. Toilet wobbled. Front door had cement flaking off and didn't shut good. The tv plug was dangling in mid air and it came unplugged. Tub looked so old.

"Nice clean hotel"
jamiegareyc, 21 Décembre 2020

This is a great no-frills hotel that is extra clean and comfortable. The on-site restaurant was good too. Front desk was very friendly and the restaurant staff was too. Great stop if you are on a road trip.

"Nasty, filthy Rooms"
tylerwZ1366FJ, 11 Décembre 2020

Front desk staff was great, but went quickly downhill from there... to numerous unidentifiable stains all over the floor and sitting surfaces, several different types of hairs all over the place, and for the finale... the jacuzzi tub turned into a DNA bath when I turned it on. FREAKING DISGUSTING!!! Will never stay here again or recommend them to anyone. Do something about your housekeeping!!

"For Thanksgiving"
beckywE1292TL, 28 Novembre 2020

Our stay was Awesome great Hospitality was great everything was great the room was wonderful very Clean& very comfortable. Recommend This place.know one bothered us & very nice staff! Thank you we will stay again.

"Friendly service, great clean room"
Navigate280810, 21 Novembre 2020

I stayed at the Tucson Best Western on Stone Avenue because it was nearest where I needed to be. Although it's not the best part of town, you couldn't notice at the hotel. My room was super clean and smelled like fresh linen. The amenities were more than adequate and I slept like a baby. I always stay at Best Westerns throughout Arizona, and this was one of the cleanest, best-smelling rooms I've had.

"A Mildewed Room"
essayhuff, 19 Novembre 2020

The motel was not crowded due to Covid 19, so I don't know why we were placed in one of only two rooms that was tucked in a hallway behind another building, where it never got any sunlight. Also not much ventilation. The room looked clean, but reeked of mold.

"The room wreaked of smoke"
Yumanbean, 24 Août 2020

Room wreaked of cigarette smoke. Motel was sold out so no other room available unless I spent another $65. Asked the desk to get someone to deodorize it while I was out for dinner but they didn't. Cocaine straw sitting on one of the chairs, old pickle next to fridge, sticky fridge door. Piece of toilet paper between night stand and bed. TV too small and far away from bed to see easily. A strange guy came pounding on the door the next morning looking for some woman. Bed and bath were clean. Bed was comfy. Bar food was GREAT.

"Trip to Tucson to see Saguaro National Park"
JustaCruzan, 19 Mars 2020

This property consists of several disconnected buildings adjacent to one another and laid out in sort of an "L" shape. My room was in the building connected to the lobby on the ground floor. There was a nicely groomed patio/terrace outside this building. The pool was one building down. Nothing fancy. The free breakfast consisted of menu options to choose from in an adjacent restaurant. You could also order additional food off the menu. The food and service were good. My room was big and clean and freshly renovated. It was not near the train tracks. So I did not hear trains, as other reviewers mentioned. They were redoing the lobby when I was there. So check-in and check-out were a bit awkward, but they made good with a tough situation. The hotel is not far from major attractions, though not walkable to those attractions. Overall, I was pleased with this hotel and would stay here again.

oaltamirano2020, 15 Mars 2020

The room was a good size and clean. The train seemed to start running during the evening hours. My family and I could not sleep. The front desk failed to tell us about this minor detail. They put a pair of earplugs in the restroom. They should place them on the nightstand for easy access.

"Beware extra charges!"
Mweared, 10 Mars 2020

We spent the night using BW rewards points. When checking out, I was told the printer was out of ink so I couldn't get a receipt. The woman that checked us out said we would receive an email receipt. The emailed receipt shows a $30 charge. No idea what that is but I'll be calling to have the charge removed. In looking at other reviews, it seems others have had similar problems. Seems a foolish practice to pull on customers that have been loyal to Best Western. The room itself was ok - nothing special. The stairways and outside areas need a good power washing.

"Great service"
Leslie L, 10 Mars 2020

We enjoyed the location as it was easy to get to many of the tourist sights we wanted to check out. Breakfast was good with options that were good for those people that follow a Keto diet. The only issue that some people may have is that you can hear trains every so often, but it was not an issue for us and the hotel provided earplug in the room.

"Nice hotel, friendly people"
GoSuzeGo, 03 Mars 2020

I booked this hotel since it is located close to U of A and I was visiting my daughter. Our room was on the second floor in the rear building near the pool. The room was clean and comfortable. Beds and pillow were great! I slept well. We had no problems with noise or train noise. I guess it doesn't bother me plus if it does bother you, there are earplugs in the room. If you have the window in your bathroom, you might want to close the bathroom door before bed. The light comes through in the morning. All the staff I spoke to were really friendly and helpful. The bar next door was nice. I had the delicious empanadas and a local beer. 2 for 1 with the coupon from hotel. Bartender was nice. Karaoke looked fun but I couldn't stay long. The breakfast is typical of a hotel bf. It was good and had enough of a variety. Check in and check out were a breeze. Absolutely will stay here again.

"Staff not helpful"
A6730UFlindaa, 26 Février 2020

Hotel was okay. Nice pool and fitness center. Hotel staff not helpful. I was unable to get the bill split and no receipt was provided at checkout. When I called several days later to get the receipt emailed, the hotel representative told me they couldn't do that and I would have to call back tomorrow for the GM. I shouldn't have to ask repeatedly for the receipt and I certainly shouldn't have to call back. At the very least the representative should have taken a message. I don't recommend this hotel.

"Great value, nice for kids (two rooms), not the best location"
Krissycz, 26 Février 2020

This was a great value for a room. A joining shut-gun style room where we could have separation from the kids at night. Always a plus! The room was clean. It could be more updated and brighter. The staff were super friendly and nice. We enjoyed breakfast every morning. Thank you for cleaning up after our kids each day!!! The pool is very heated, like a bath tub -- again, our kids loved that. The downside was that I felt the hotel was not in the best area or neighborhood. Also it was not within walking distance of downtown or any type of grocery store or convenience store. Most likely you'll have a car, so this is fine. But sometimes we wanted to walk around or walk to downtown or the presidio area that was just a bit too far for walking.

"Hidden Gem"
Bob H, 25 Février 2020

Though neighborhood is slightly shaky, once you enter this oasis of fun and amenities you breathe breezes of paradise. Rooms and layout is pleasing with wonderful warm poo & hot-tubl. Big exercise room. Breakfast is a highlight with great food, wide selection, and above average service in a pleasantly updated dining room. The bar/restaurant serves excellent food and drink. A bonus is the high quality live music here too. They give coupons for the breakfast and bar too which makes the whole package a great value. Friendly hepful staff is the frosting on the cake. Don't pass this place up!

"Highly recommend"
37jillw, 22 Février 2020

Beautiful property. As gold level best western members we were upgraded to a suite which was great. Room was clean, staff friendly and helpful.Breakfast buffet at restaurant next door was very good with wonderful staff.

"Fine overall experience"
hsliii, 19 Février 2020

A fine overall experience. Our room was comfy and quiet. Hotel staff was acoomodating. Happy that check-in was available at 2:30am, as our train was late in arriving in Tucson. Location is quite convenient to the very cool 4th Avenue district and to downtown. Complimentary breakfast was quite decent, and would've been even better if the menu had potatoes and skim milk. We stayed during the very popular Gem Show week, so price was a bit higher than we would've liked due to supply and demand. Public access computer in the hotel lobby came in handy when my cell phone died! Light sleepers might be disturbed by the sound of freight train whistles during the night and early morning hours, but our white noise phone app muffled the sound sufficiently.

"Inexpensive, but I don't think I'll return"
richard j, 19 Février 2020

Location: The hotel is in relatively close proximity to downtown, the interstate, and the University of Arizona. However, it is also located in a rather sketchy neighborhood, although there does seem to be signs of revitalization. One night I was woken up by a police helicopter circling overhead (not a good sign). One afternoon there was what looked to be a homeless young man eating at a patio table in the hotel courtyard, and he got up and left quickly when he saw me (leaving his mess on the table). Sound: The hotel is located near a very active freight train corridor. They provide ear plugs for guests – use them. Breakfast: So many reviews referenced a free made-to-order breakfast – and that was a big reason why I chose to stay at this property – but sadly that was not what I experienced. Instead, there was a very basic breakfast buffet. The women working the breakfast area were very friendly. Perhaps the hotel changed their model for how they provide breakfast. Check-In Experience: It was smooth. Room: Adequate. The lighting was not so good, but the space was clean. Property Layout: All of the rooms open to the exterior, motel-style. There seems to be plenty of parking. Because of the layout, you'll hear people in the parking lot if they are making a lot of noise. Environment: I appreciated the environmentally-friendly choices in the room. However, these practices should also be reflected in the breakfast area. I don't like using all that plastic. Overall: It's a relatively inexpensive choice, but personally I don't think I'll return.

talkncat, 16 Février 2020

I have stayed at many Best Western Hotels across the country. Some of them were excellent and some were very poor (Blythe, CA). My experience at the Best Western Royal Sun Inn & Suites in Tucson, AZ was an overall average one. The room was average to slightly below average. However, the hotel staff were very friendly and well above average.

"Tucson gem show"
Elle A, 15 Février 2020

Seedy neighborhood, loud, busy. Easy access to the Gem shows and down town. No shuttle service was offered. Also very close to Old art district, famous El Charro restaurant, 4th Avenue shops, and UA university

"Clean and nicely located"
Ron O, 13 Février 2020

Our room, regular, was quite large, clean, and well kept. The desk staff could not accurately answer questions about the room though. Since it was on the end, noise could have been an issue. It wasn't really. Parking was plentiful. Breakfast was mediocre, but the ladies who managed it were wonderful. We'd stay there again.

"Cockroaches (big and small)"
fiakitty, 09 Février 2020

I feel awful for writing this, because the woman at the reception was really kind, but we had awful issues with cockroaches in room 122. A friend and I were staying at the Best Western for Tucson Gem Show, and the first night a massive (2-3") roach crawled out of the vent near the ceiling. We had to call the front desk and have them remove it. We went that night and bought roach spray, which the receptionist kindly reimbursed us for, and she promised they'd spray early the next morning, too. They called the next day and explained that "a repairman was coming for our TV and microwave," and confused, I explained that we didn't have a microwave and our TV was fine, that the issue was roaches, they said, "Yes..... that," as though they wanted to hide the fact from clients at the front desk. Not sure if they did spray or if it did anything at all, because that night when we got back and opened the lights, a ton of tiny cockroaches scurried out from INSIDE the base of the lamp. We met with the receptionist and she immediately gave us a refund and we booked the rest of the trip with another hotel. She was really sweet but I wouldn't recommend staying here unless you want to take some critters home with you...

"Trying trip made better"
Rosie G, 28 Janvier 2020

My husband and I stayed for 10 days and we were treated with the up most respect and kindness. My husband under went surgery so our stay was not for pleasure but the staff was so understanding and tried to make us as comfortable as possible!!

"Sketchy Neighborhood"
dandG3554DE, 28 Janvier 2020

Booked this motel not knowing anything about Tucson neighborhoods. Needless to say my wife and I were a bit concerned about the neighborhood when we were in route within a mile of the motel. Seedy area is the best description we could think of. Especially since motel is across the street from a park that had tents set up. Wife was awakened about 3am to what sounded like a gunshot. Motel does furnish ear plugs which I used so I didn't hear anything at 3am. Motel is old but they've done upgrading in least the room we were in. But it still had an "old" vibe. Toilet set fasteners were loose and the seat moved around when you sat on it. The toilet tank flush handle chain came off and I had to pull the tank lid and refasten. Ewww. We were upgraded to a suite at check in and our room had a jacuzzi tub/shower. But there's no way we were going to use the jacuzzi! Ewwww! Got up in the am and heard what sounded like water dripping in the shower tub. There was a leak above our bathroom shower from the floor above and droops of water were coming out of the ceiling. Old uncomfortable furniture, one refer worked, one wasn't working or not on. TVs in both rooms were small but were mounted on a black backboard to make them look bigger. A bar was located on the property with a limited menu and we were given drink coupons by motel which were buy one get one free for booze only, not soft drinks. Limited menu but burgers were OK. Bar had a two person band and introduced themselves as singing various types of music including songs of "murder". We left after they started their first song. Breakfast was about a 2.5 out of 5. As a Platinum Best Western member this is not a place we'd stay again or recommend. For nearly $100 plus tax we expected better. Very disappointed. Glad it was for only one night.

"Noisy, unpleasant appearance."
cbixie, 21 Janvier 2020

We knew we were in trouble when we walked in the bathroom and they had complimentary earplugs. Noisy room, public bathrooms were beyond disgraceful, overall not a pleasant atmosphere. The food at the bar was directly from a freezer bag and less than satisfactory.

"Very Clean"
slbiad, 21 Janvier 2020

This hotel appears to be old, but it is very clean and nice! Obviously newly remodeled, comfortable beds and clean bathroom!!! Most important thing in my opinion. Nice breakfast facility and very helpful staff.

"A Dump"
Quest89158, 17 Janvier 2020

When I arrived late at night, my room had not been cleaned. I didn't eventually get into the room until 1:30 a.m. and was so tired, I missed half the event that was the purpose for my travel. I couldn't sleep because the room was so dirty (stains in the toilet, bugs on the linen, dust on the mirrors).

"Good Location Mid Century 2 story"
azdiva01, 10 Janvier 2020

Nice Pool and Hot Tub. Fitness Room a bonus with new equipment. no elevator so prepare to walk up flight of stairs. Restaurant onsite but complimentary breakfast was minimal, with limited menu. EZ parking and secure

"Great pool, great restaurant and bar."
JosephD1870, 07 Janvier 2020

Room was clean, pool was nice and heated, hot tub was clean. Resturaunt had great food and the beer at the bar was cold. The staff was amazing. The location is close to shopping, food and entertainment. Can't wait to go back.

"Good motel, with excellent perks"
Becky B, 03 Janvier 2020

This is a completely updated motel. Room decor was very pleasant. Nice people who really work as a team, helping each other with the full motel. Nicest benefit was the breakfast. Not a mediocre, cold scrambled eggs, breakfast, but a sit-down meal with good choices of eggs, waffles.

"Nice Older Motel with Outside Entrance to Room"
Anna M, 03 Janvier 2020

We were worried about this hotel when we pulled up, but the room was clean and comfortable. If you are not looking for luxury, this is a place that will work. There is a nice bar and restaurant on the property. When we were there both the waitress and the desk clerk appeared extremely stress because of a shortage of staff. They did, however get the job done in the end.

"Great breakfast "
madrehoodandoils, 02 Janvier 2020

Good location near downtown and the university but far enough from the hustle and bustle of the inner city (where lots of construction is going on). There is a park across the street where many homeless stay, can be off putting for some. Rooms are standard, could use some updating with old carpeting, our room had water stains on the ceiling and the mattresses were a bit harder than I had hoped for. But it was very quiet and we were able to get a good night's rest. Service at the front desk was exceptional and the gym was small, but very well equipped. Parking is plenty and free. Breakfast was delicious and made to order which was fantastic.

"Nice Accommodations at This Hotel"
Jiggsmcgee190, 26 Décembre 2019

A nice hotel with a deep swimming pool and large hot tub. The exercise room as weights and three different machines. Ice and soda is plentiful and well placed. The free breakfast was like going to any good breakfast restaurant. A large selection of entrees to choose from, all cooked to order. Plenty of options to add at a small charge makes it possible to solve anyone's expectations.

"Get away"
alexandrakristy, 16 Décembre 2019

The hotel staff is always very nice and helpful. It conveniently located. Minutes to downtown or malls for shopping. There is a lounge on sight, which makes it great to have a couple of drinks when you return. Lounge area is very inviting and relaxing.

"Not the "Best" Best Western we've stayed at."
shoegirl011, 08 Décembre 2019

We stayed here for 2 nights just after Thanksgiving. Our room was clean and the beds were comfy. Wifi was excellent. They have a hot breakfast which is served in a restaurant. Rather than having a buffet you're given a menu and you can choose from your standard breakfast combo things, or if you want to pay part of the menu has upgraded items. The complimentary choices were good so we stuck with that. The location isn't the best although it was close to major roads so we easily got around. There are quite a few homeless people around the hotel and in the park across the street. They were harmless but if that's something that bothers you this may not be the hotel for you.

192montyb, 07 Décembre 2019

We always stay at the Best Western Royal Sun when visiting our family in Tucson. The service is outstanding. The rooms are a little dated, but they are clean and comfortable. The fact they have a restaurant on property is a plus as well.

"Quick overnight trip"
yogrant62, 06 Décembre 2019

We only stayed in the room for about 8 hours but it served our purpose. The room was clean and neat, the staff was wonderful. I would stay again if I was in the area. We used our BOGO drink coupons at the bar, they offered a good variety. Unfortunately we left too early to enjoy breakfast

"Ok. Nothing exceptional but not bad either"
arbonfieti, 04 Décembre 2019

It served the purpose for what I needed. I was only looking for a 1 night stay closer to where I was going to, so it worked. I figured staying at over of the resorts but was a bit of a longer drive, but next time I'll probably go there as I feel the price difference is worth it. Additionally, there's a train that you can hear from the room. It did not bother us as we are heavy sleepers, and to be fair I don't know how early/late it runs, but couldn't not mention it.

"Cranky check-in staff member; not a great neighborhood (only one night)"
flaneur40, 04 Décembre 2019

The old woman at the check-in could not have been less welcoming. She wanted to be done with me as soon as she possibly could. I felt that it was a chore for her to answer any question I had so I kept it to one: are there any restaurants within walking distance of the hotel. I was not interested in going to Taco Tuesday at the BW restaurant next door. She sent me down University on foot. There is nothing on University for at least a mile from the hotel. There are many dining options near the University on University but not within walking distance. They did upgrade me to a junior suite which I did not ask for and I'm not sure why I was upgraded but thanks. I was there only for one night. I did not like the location. The neighborhood did not have anything to offer except a park with homeless people and a busy highway. Regarding the breakfast, it is "made to order" which is code for you order as if you are in a restaurant. There is no buffet. You get one entree and one beverage and you are expected to tip. You need to choose between coffee or orange juice. Coffee gets free refills. If you prefer a continental breakfast buffet, this is not for you.

"Love BW"
Susan M, 24 Novembre 2019

I have stayed 44 time this year at BW Hotels in the East and the West. They are very accommodating and I have never had a problem in over 5 years I have been staying there. My favorite Best Western is the Royal Sun Inn and Suites. Why? The heated pool (in Winter) the Spa, the rooms, the internet, the food and the staff are wonderful and kind.

"Older Property but well Maintained."
greenbranches2018, 23 Novembre 2019

Rooms were semi updated but the carpets were old. Central location to Tuscon attractions on the edge of the university area. The toilet area was small but had a nice walk in shower. There was a sliding window to the back alley that we blocked with a wooden hanger to make it more secure. Our room had an adjoining room/door so we could hear the man next door coughing. When the fan in the room was not running you could hear the trains and movement in other rooms. No elevators. Second story was stair access only and this is a motel style. Pool was large and clean. It loses the sun early so get out and enjoy earlier in the day. Exercise room was okay but no TVs and equipment old. Breakfast was included and was a voucher for the attached restaurant. A nice variety of options and was a nice change from the repetitive standard buffet breakfasts seen at other hotels. Homemade cookies in the afternoons were a nice touch and enjoyed.

vivianriverar, 07 Novembre 2019

Great Location, Reasonably Priced, Made to Order Free Breakfast, Friendly and Helpful Staff. Whats not to Like?S Clean Rooms, Everything Works. small Refrigerator and Microwave Oven. As a Women Traveling by myself for Business I feel very Safe here!

"good value"
Cristina C, 05 Novembre 2019

The hotel was nice and clean, the room was very large and updated with newer good mattress, good sound insulation and darkening curtains , great water pressure in the shower. Staff was nice and friendly. Great breakfast.

"First time at BW"
markyosten, 30 Octobre 2019

When we arrived the room was ready. It was very clean and it did not smell. It is an older building but DON'T count that against it. Quite the contrary. It is built like a tank with real walls so you don't hear your neighbors and the grounds were nicely groomed as was the building itself. You have a choice 10 ten complementary breakfasts to pick from including a drink. Not just some sweet goods coughed on by others The staff was very friendly, professional and accommodating. I have had worse times at hotels that cost 150% more than BW. I can't speak of other BW but I was 100% pleased with the service, staff, and value at this one.

"Great value and friendly place"
Karellio, 29 Octobre 2019

Although many people shy away from properties that have rooms that open to the outside, The Best Western Royal in Tucson, AZ breaks that mold. This property is charming, safe and delightful. My room was super clean and the bed was firm and comfortable. There is a pool, large hot-tub and minimal but useful gym on the property. I took advantage of the complimentary breakfast every day and it was great. Also, the owners have taken great pains to do some lovely landscaping and keep the property clean and charming.

"Great stay"
bwss42, 22 Octobre 2019

We had a room opposite the pool and had a great 4 night stay. The room was clean and spacious and a good sized shower. The complimentary breakfast was good if not overly generous. The hotel bar was comfortable if expensive although the 2 for 1 drinks voucher took a bit of the pain away. 4th Avenue is easily walkable and the area is nice.

"Wonderful Hotel"
Barbara W, 21 Octobre 2019

I was very satisfied with this hotel. When I checked in, I kind of wondered about the girl at the desk. She was very monotone and seemed disinterested. We went to our room then, and it was beautiful. The landscaping around the property was very pretty also. The made to order breakfast was really good and the cook, Jeff, was a terrific guy. I would highly recommend this hotel.

"Great Stay"
K8265NYroberth, 21 Octobre 2019

This motel is conveniently located off of I-10. Though the building was built many years ago, it is well maintained and up-to-date. Our room was roomy, the bed comfortable, and room clean. I great bonus is a central ac system which makes air conditioning very, very quiet. The breakfast is also very good with a restaurant setting with a reasonable selection of free entrees and one beverage. This is a really good motel.

"BW Royal Sun in Tucson"
sharon s, 21 Octobre 2019

excellent location in Tucson, close to downtown without the high downtown rates. close to freeway access, without all the freeway noise. close to university without all the university traffic. clean and comfortable.

"a preferred stop"
Dave D, 19 Octobre 2019

We travel to and from California at least once a year. The Royal Sun is always our first choice to stay in Tucson. While not right off the interstate, it is close. The restaurant is at the site and is good. The staff is great. We will continue to return.

"Good location to visit U of A"
N_Seuss, 16 Octobre 2019

This motel is clean and a good location for being close to U of A. They do provide ear plugs, which I found odd until I heard the train whistle. I don't know the schedule, but I didn't hear it during the night, just on a regular basis starting fairly early in the morning. The motel is quiet otherwise. They do provide drink coupons and breakfast coupons, but we didn't use either.

"Great place to stay in Tucson"
Travis T, 12 Octobre 2019

Great Inn, the room was clean and the staff was friendly and courteous. The inn has a pool, a restaurant, and a lounge that had live entertainment the night I stayed. My stay also included a complimentary breakfast and bogo drinks at the lounge.

"Great Hotel"
Trailmixer, 08 Octobre 2019

Stayed here with 2 other couples on our way through Tucson to Mt.Lemon. The staff at check in, did a great job finding us rooms so that we would be close. We were each given 2 for 1 beverage coupons which we we used to relax & visit in the lounge on site. We also were given breakfast coupons for a made-to-order breakfast which was delicious. Our room was very comfortable and quiet. We will definitely stay here again when visiting Tucson,good location.

Nicola F, 01 Octobre 2019

I booked the room for one night. I checked-in really late. The rep at the time was nice and courteous. It took the clerk a while to register me due to the system being slow. Overall, my stay was good.

"Excellent Best Western"
Jan S, 30 Septembre 2019

Good place to stay in Tucson if you are going to attend an event at the University of Arizona. An easy walk to the campus (1.5 miles). The bus stop is right outside the hotel and I used the bus system to travel around the city. The hotel was wonderful; quiet with comfortable beds.

"Great location and value"
Bob732, 29 Septembre 2019

This older motel has been remodeled and is very clean. The pool is handy, next to a small, but well stocked fitness center. They provide a free cooked to order breakfast and discounted drink tickets for their lounge. We had a problem with our shower draining the first day and we told the manager. He immediately had the problem fixed. Great service! I heartily recommend this place for their value, cleanliness and quality service.

"Best of Arizona"
Reydelvalle, 24 Septembre 2019

Great stay in Tucson. Appreciated having two chairs outside the room to look at the evening sunset with partitions from room to room outside for privacy. The breakfast was excellent and the servers at the restaurant were friendly and gracious and willing to serve well even at 6:00 a.m.! It was an overall excellent service and I would highly recommend one stay there when in Tucson, Arizona.

132jennys, 21 Septembre 2019

Really nice budget place. Clean, quiet, good beds, good breakfast. You'd need a car or a 15 minute walk to get to interesting parts of town but Uber works well in Tucson. Pool is nice. Didn't use gym.

"Great old school place to stay."
stephtheodore, 16 Septembre 2019

We live in Vail, and enjoyed our quick overnight stay. Breakfast cooked to order in a real restaurant was fun and different, the bar and free drinks was fun, too. The bed was super comfy. Only complaints is the bathroom light is on a sensor and was blinding in the middle of the night, and the air conditioner was loud. But overall, a nice place with a great location -- we walked to the Fox Theater for a show, and to 4th Ave for dinner and coffee the next morning.

"Big comfortable suites, great breakfast, excellent lounge: very good value."
Cruiser819531, 11 Septembre 2019

Very good attention to details: powerful but very quiet A/C, top TV sets and ample programming (about 10 premium movie channels), lots of lamps, lights and electrical outlets, very fast and hassle-free WiFi, easy parking. It worked very well for our Saguaro NP West and East visits. Other Tucson attractions are close by. The hotel was built sometime ago but its convenience and style has been well kept. We booked three nights but extended it to five.

"Passing through "
texcuzu, 01 Septembre 2019

Very clean and cool air conditioning. The pool was pretty chlorine heavy. The free breakfast was prepared by the kitchen which was nice for a sit down meal. Would recommend this hotel for sure. The staff was extremely helpful and friendly. Thanks.

"Rest and Relaxation in the Summer"
ingridj264, 27 Août 2019

We overnighted at this property on the hottest day of the year, in Tucson. Our car thermometer showed a high of 119. Ouch! When we checked into our room, it was nice and cool. You would never know it was so hot outside! We hurried out to the swim-pool to cool off; the concrete pavers were so hot we had to wear sandals. Half the pool was in sun, the other half shade. What a blessing to go for a swim on such a day! Supper found us in the bar, where drinks, pub food, and an Indie band were available. There were also two tables of Texas Hold 'Em going on. The card-players were not noisy, so that was ok. The Hotel provided 2-for-one coupons for beer, wine, or House Margaritas. Nice on a hot day! The food was ordinary, but lots of it. The band was great; Natty @ The Sunset. Our room was quiet, cool, and big enough for three adults. A refrigerator, big TV, liquid soaps dispenser in shower all added to our comfort. The Hotel also provides a Cooked to Order Breakfast coupon to each Room Guest. Nice choices, good service. This is our second stay at this Property, and it was very pleasant. I would heartily recommend it, especially if one needs to be near the University or Banner Hospital.

"Comfortable and Convenient"
Theresa F, 24 Août 2019

We stayed at the Royal Sun for 2 nights while bringing our daughter to U of A. The hotel is close to campus, staff are friendly, check in was fast and smooth, room was clean and beds were comfortable. Complimentary sit-down restaurant breakfast was delicious.

"Royal Sun stay"
784sthomas, 24 Août 2019

When visiting Tucson and the UofA, we've come to stay at the Royal Sun over and over. It's oasis like courtyard and made to order breakfasts solidify our desire to stay at this spacious and clean hotel. The staff always makes us feel welcome!

"An awful experience from the first moment to the last"
kate1234567, 14 Août 2019

Our check-in experience was the worst we have ever had, and we are on an extended road trip and frequently stay in Best Westerns. Angela checked us in and was rude in a myriad of ways. I was shocked to find there were reviews praising her by name because she alone made us think we would never return to the hotel. Next, the website says they have an exercise facility, and says it opens at 7:00 a.m. At 7:30 a.m. the facility was still locked; the front desk first said they would unlock it so we went and put on our workout clothes. But the facility was still locked. So another trip to the front office where we were then informed that the person with the key wouldn't arrive until 8:00, and that maybe the website should be changed. This was a miss by the hotel because we were not just passing through - we were looking for a hotel to be our regular home base since our son just moved to Tucson. We will look elsewhere for our next trip.

"Very good place to stay for U of A families"
Kim M, 13 Août 2019

King rooms always spacious, clean and comfortable. Very nice to have restaurant on-site and cooked to order breakfast as opposed to trying to find a place elsewhere and experiencing a long wait. Extremely convenient for U of A visits.

"My First Choice in Tucson"
rekster, 10 Août 2019

We spent 8/2 and 8/3 here during a trip to visit our Granddaughter and as in all our previous visits it was excellent. Don Harrison checked us in promptly and professionally. We were happy to have a room on the ground floor and it was in fantastic condition with beautiful furnishings and was spotless. The grounds are beautiful and in excellent condition. The free cook to order breakfast is always great also. Barbie was our server both mornings and she's fantastic. We'll definitely return here on our next visit.

"Stayed a night Saturday"
755daliar, 09 Août 2019

Traveling from Texas. Our stay was great! 1 night to rest before heading to our destination in California. We checked in on a Saturday. Easy and quick check in. Nice and quite afternoon. Room was spacious. Comfortable stay. Room was clean. We received coupons for drinks which we did use that evening. Next morning we had breakfastwas and it was excellent. Service was excellent. Would definitely stay again.

"They need BW reward card training"
U3118GYdaniels, 07 Août 2019

Great hotel but tried to use Best Western rewards cards....nightmare. Twenty minutes to checkout. After numerous calls I think it is finally straightened out. There is something wrong when the rewards program is the problem.

"Excellent motel"
lacie543, 06 Août 2019

The staff was most helpful when I explained we needed a first floor room. I should have had something on the phone but forget. They were very accommodating. The room was clean and quiet. This wasn't exactly a pleasure trip, my son had to go two doctors appointments on Monday.

ElaineB2090, 06 Août 2019

Staff was very friendly, the hotel room was extremely clean and fresh. I was by the pool but I did not notice as it was so quiet. The restraint staff was accommodating and the food was fresh and delicious.

"Nice motel close to attractions"
THretired, 27 Juillet 2019

I first searched online for hotels/motels close to Old Tuscon and the Desert Museum. This is a motel where your door is on the outside. It's not the fanciest place that I have stayed but the staff and room were good. Our room was very nice and clean. We parked by our room. This makes it easy to unload luggage. Check in was easy especially since I am a rewards member. You will receive your free breakfast cards and a drink card for the bar. I do not drink but you can get a soft drink. There is a magnifying mirror and hair dryer mounted on the wall for easy access. Bath products are made in USA. Large towels. Soft beds. Good breakfast. Everyone we met here was eager to please, both at the office and at the restaurant. Great service. Cool air. Check out was easy too. Nice place and easy to get to attractions. Great place for the price. More money to spend on attractions. I would stay again.

"1 nite stay wasn't what we expected"
svandemmeltraadt, 24 Juillet 2019

Check in amd check out were great. Staff very friendly. Although our room had a moderate damp odor to it. We don't travel much 2 time since 2003 of of 29 yr marriage. Traveled/ drove MN to AZ to see friends

"Great Hotel"
Heather M, 13 Juillet 2019

Wonderful staff all around. Awesome breakfast too. Beautiful surroundings, it's like an oasis upon entering the hotel grounds. Folks were friendly, always greeting and acknowledging you as you entered either at the restaurant or reception area. After my stay was extended from a week to 24 days, I felt like I was a part of the family. They were happy my house hunting search had come to an end. I highly recommend this hotel. They go above and beyond.

"Quick stay"
kanecolodgingnd, 09 Juillet 2019

The hotel was in very good condition. The pool was great for a hot day. Check in was easy and the room was clean and comfortable. The options for breakfast were good it was at the cafe on site. There is a large workout room.

"Royal with cheese!"
Steve C, 04 Juillet 2019

Great Hotel! Only complaint I had was we were on the the second floor and we had to pack our gear up the stairs, but we were out having fun and got in late, so cant expect to get the ground when yer in late. Breakfast is great!,, at the restaurant in the front of the Hotel, but be warned. It takes a little while to get in and out, not a big deal, but if your like us and have a big day planned, ya wanna get up and at em. We got a huge room with more than enough space and a jetted tub. Wouldn't hesitate to stay here again next time in Tucson.

"An excellent choice to visit Saguaro National Park"
yakirischatz, 04 Juillet 2019

The hotel is really well run and this is shown in all aspects, be it the room or the garden and pool, and above all. the hotel staff. Breakfast was freshly made in their restaurant which had a counter like an old fashioned American Diner. Would really recommend this hotel. Excellent value for money. Wifi worked well and car parking safe inside the compound.

"Over night stay."
Wander36902289149, 29 Juin 2019

It was a stay over stop on our way to Carlsbad caverns in New Mexico. It was clean. Room nice looking and beds were comfortable . Check - was bfast and desk clear was professional and friendly .We would stay there again.

"Beds are not Standard Queen sized"
David-Travels2, 27 Juin 2019

The beds measure 78 inches long by 58 inches wide. A standard queen-sized bed is 80 inches long and 60 inches wide. I'm six foot six, and had to sleep diagonally with my wife in the other bed. Thankfully the breakfast is made-to-order and was very good. The grounds are also well cared for.

"Best Bargain stay in Tucson"
John S, 26 Juin 2019

This place is one of the best 2 star hotels we have stayed in. For under $100 we had a freshly painted king bed room, decent sized pool and a full breakfast made to order. The staff were friendly and helpful, as well. I would stay here again.

"Best Experience at Best Western"
Compass49062374824, 23 Juin 2019

Checking in was fast. Rooms were clean and updated. Wifi password was found in card key, sign-in was easy and Wifi worked fast. Towels were replenished every day. Bed was tended every day cups I used were replaced every day as well, lots of attention to detail.

"Nice but noisey"
Monica R, 23 Juin 2019

Positives: beautiful landscaping, great price, comfortable and clean room, kind and helpful staff. Includes complementary breakfast cooked to order. Restaurant/lounge attached Negatives: the first room we were assigned smelled horrible.(staff changed rooms for us without hesitation), trains go by all night, walls are paper thin and we could hear every person coming and going. Extremely limited menu and only the lounge portion was open around dinner so we would have had to eat there instead of the restaurant. Odd: instead of shampoo and conditioner we were gifted earplugs (should have been my first warning) Leather throw pillow? Anyone say 70's flashback! Overall, it was an alright place to stay. Didn't get a very good night's rest with all the noise, even with earplugs, which is the point of a hotel. Usually, we turn on the room's fan to create ambient noise but it was whisper quiet. (Some may see this as a plus). While there are a lot of restaurants and fast food places nearby, the neighborhood isn't inviting, we found three closed by 7pm and parking is difficult.

"Good Bargain hotel"
Teri S, 14 Juin 2019

Good bargain hotel. It is vintage for sure but the rooms are very clean and well kept. The sit down breakfast is a good value, and you are given 2 for 1 tickets for drinks in the lounge. The pool is very clean and a slight issue with the room thermostat was fixed immediately. Near the university and walking distance to the old city center.

"Landscape dominated by blooming flowers"
wil r, 10 Juin 2019

Great room. Very accommodating staff. Older property meticulously maintained. Small plumbing problem; maintenance appeared in a flash. Breakfast at adjacent restaurant offered ample choices, good quality.

"Tucson's finest BW"
JayHines, 03 Juin 2019

As a long time Harley / Best Western member I always try and stay at BW properties when available. Some of the properties are in the older part of town which this one is almost right downtown and close to the fun places to visit in Tucson. I prefer the older places with a lot of character and this one is great. Love the place wit hall the great service and accommodations. Richard one of the maintenance men went above and beyond to help us enjoy our day hanging out around the beautiful pool.

"Lovely Surprise"
mistych, 02 Juin 2019

I had never stayed at a Best Western, thinking it was not so nice. This one surprised me. The check in/out was a breeze. The staff treated us like they were our own personal concierge service. The room has renovated, clean and really comfortable. Bar/lounge was really fun and I guess this is a cool hip part of town, because it had quite a crowd. Breakfast was delicious. Parking was key for us because we had a boat...easy peasy. The entrance was a little low for some boats, but they even had a separate entrance so bigger vehicles could get through

"Excellent Customer Service"
sjrm64, 29 Mai 2019

We have stayed here several times. This is an older inn that has been remodeled. Rooms clean. Front desk staff have always been helpful and accommodating. Rate includes breakfast at the attached restaurant. Breakfast has always been excellent and wait staff are friendly and attentive.

"Average hotel - I'd better say a "motel""
Marina G, 21 Mai 2019

Pros (1) close to university of AZ campus and downtown (2) good stable WiFi (3) free large parking (4) spacious king rooms Cons (1) sit in breakfast (complimentary) with server - long waits over 40-45 min to get your order, no way to customize your order - you need to pick from a predefined menu and they offer NO substitutes. So let's say if you wanted plate of fruit and toasted English muffins you can't have them as they are not part of their menu. Wait times are ridiculously long for busy mornings! (2) noise! Too much noise breeding through paper thin neighbor walls and from the patio and on the top of that the freight TRAIN which runs all night long every 30 min! (3) outdoor corridors, dark and VERY gloomy rooms, paper thin walls won't block off any noise (4) outdated 70s building suitable for a cheap motel or inn (rooms have been touched up but they still looked like a cheap motel) (5) room access cards would stop working every time when you want to get into your room. So annoying to run to front desk every time (6) NO microwave in the room! Even cheap motels offer this convenient feature to guests (7) looks as it they are trying to save out of everything - from breakfast, building remodeling Recommendation - Make the breakfast self-serve as in other Best Western hotels - it saves your guests time and they can have what they enjoy or need to follow their dietary restrictions. - Invest in some insulation - providing ear plugs to block off train noise is not a good option, especially if you have a little one in the room - Provide microwaves in the rooms - it's a convenience that will make people thankful

"A good place to stay in Tucson"
ra7308, 20 Mai 2019

One night stop in Tucson. Easy access to everything.Smiling staff all over. Got a nice, huge room. All you needed to stay for a while. Nice heated pool. Restaurant close by do not serve dinner, however there are plenty in the neighbourhood. (We walked for 12 minutes and had everything we needed.) You get tickets for breakfast, you might want to add some more if you are really hungry. Bar is cosy, we had live music the night we stayed. You get a lot for the price you pay here.

"One of better"
kcm53, 20 Mai 2019

Best Western chain is definitely hit or miss. When traveling with our dog we often stay at BW. This is one of the best. Clean, great free breakfast at a restaurant not in a lobby. If in Tucson with your dog give it a try

"Front Desk CSR's Rude and informative"
Schooprep, 18 Mai 2019

I arrived to check in and the older lady by the name of Angela at front desk was rude and was oviously having a bad day, she has no sense of humor what so ever. She was not friendly and made me feel like it was a bother to be checking in, the young girl was very sweet and made me feel like a customer should feel. I recommend removing her from front desk she has no people skills. Then in evening in following day I called to ask for toilet paper and the girl Ashley told me okay she would get us some, hours passed and I ended up calling again at 830 she said she could not leave the front desk unattended to get me any, it was seriously inconvinent and she was so lost did not have a clue how to work the desk.

"What a nice surprise"
GarnDeb, 28 Avril 2019

We have attended the annual Tucson Street Rod Association's Rodders Days Car shows since the late 80's. Never knew about this hotel. What a very nice surprise. Rooms were clean and updated. Good wi-if signal. Beds were comfortable. Room was quiet. When you check in, you get 2 for 1 drink tickets and tickets for a full breakfast. (You do have to get your daily tickets from the front desk, but that is a toss from the bar and restaurant, so no big deal). Bar menu was great, we ate there both nights. Breakfast was free with your stay for many items but there was a backside to the menu where you could buy things and get $2 off. (I had the breakfast burrito which was not free). Every staff member, including the pool guy was so friendly and welcoming. Checking in and out was a breeze. We even booked for next year before we left! I highly recommend this hotel.

"Comfortable, quiet, and relaxing!"
Nomad37956093792, 25 Avril 2019

The Best Western Royal Sun Inn & Suites is a good hotel that features nice amenities. The rooms are comfortable and clean and the grounds are well-groomed, providing a peaceful environment. The detached restaurant/bar prepares delicious breakfasts from a menu-driven format and the bar features karaoke and bar-fare eats. The atmosphere was warm and friendly with a diverse mix of local folks and hotel clientele. Will stay again!

"Tucson visit"
R L J, 22 Avril 2019

Very nice friendly and clean motel and restaurant with a very good breakfast. Very nice heated pool wit a hot tub. Easy getting to down town Tucson. I would very much recommend this motel with one of the best Best Western breakfast.

"Not the best for business"
HarasLlots, 15 Avril 2019

I found this hotel after those closer to the university were booked up. I did not realize that my room would include a living room in addition to the bedroom and bathroom. It was very clean other than the bathtub that looked a bit dingy, though may just have been a bit old. The faucet was not secured and moved several inches each time I turned water on, but it worked. The layout was great particularly if I had others with me, however, my goal was sleeping and being prepared for meetings. I did not try the hotel restaurant as I was looking for healthier options. There did not seem to be anything else within walking distance. Other guests were friendly during the day, but seemed to not realize they should speak in an inside voice when standing outside of my room at 1am. With earplugs, I slept fine.

"For the price it is a win"
pegami, 15 Avril 2019

The hotel tries - it is a 70's era place that has fresh paint but has gone the extra mile to provide service and amenities. The diner style breakfast is a hit. The room was a bit cavelike, but had space and met our needs. Tucson was a tough place for us to hit a price point and be in a location that was proximate to areas we wanted to be.

"My trip to Tucson"
NYC1953, 12 Avril 2019

Waitress Mary Lou was excellent. Very professional and friendly. The room was clean and neat. The front person, Angela, should be taught on how to greet people with a smile and look in their eyes and not on the computer.

"Good time in Tucson"
Fearless45635555658, 08 Avril 2019

Best Western facilities were clean and comfortable.Room was quiet and comfortable.Pool was fun and very refreshing on an 80 degree day,and convenient to the room.Restaurant and bar was excellent with good atmosphere

"4 day three nights"
Michelle R, 08 Avril 2019

This hotel was very clean inside and out. they have free made to order breakfast. this option is better than most breakfast. rooms were modern, pool was clean and hot tub was nice. they keep up with grounds and makes you feel at home. Everyone was super helpful and nice. Also the Breakfast and service every morning was amazing. Highly recommend and we will choose again if we make it back from Michigan. close to alot of stuff. good vacation hub. with in hour of tombstone, saguro national park, Mount Lemon and sabino canyon.. close to campus and lots of diverse food options. Highly recommended.

"Excellent value and location"
Laura P, 08 Avril 2019

Found this property on TripAdvisor and am so glad we booked 4 nights (2 rooms, 1 wi/2 queens and 1 w/king). With a small gym, a pool & sizable hot tub, and chairs just outside every room, we could have hung around at the hotel more and had a nice time. We booked the hotel, though, because of its great location--easy to get to all the sights--and the price. Staff was super friendly and we LOVED the free yummy/large breakfasts, and 2-for-1 nightly drink deals in the bar (we ate in the bar 2 nights and both meals were good, especially the veggie burger!). Best Western Royal Sun definitely enhanced a great first-time trip to Tucson.

Gabriel M, 07 Avril 2019

Very nice Hotel and personal grate breakfast they were very nice and professional I'm came to this Hotel two times a week same times three times and I'm enjoyed very much be here and used the fitness Center I highly recommended this Hotel and restaurant

"4 day stay in Tucson"
Neil T, 06 Avril 2019

A typical American motel with swimming pool and exercise room. About 25 minutes walk from Down Town. Taxi cost 5.5 USD. Very helpful reception staff. Clean room with shower. Good WiFi. Very comfortable firm bed.

"Satisfaction Guaranteed!! Eco-friendly, near U of A, excellent facility & amazing staff!!"
Jaclyn G, 24 Mars 2019

This hotel and its staff are amazing! The grounds (including the pool facilities) were pristine, the over all look of the outside of the hotel was well maintained, clean and looked inviting. As I entered our room I was pleasantly surprised to find that the interior was just as well maintained as the exterior. The room was cleaned, stocked and up to date. I really enjoyed our stay here and my only problem was my trip was too short, would have been nice to have more time. One thing is certain I will be back to Tucson (as I have family in Tucson and my daughter will be attending the University of Arizona) and I will be staying here in the future. ALL hotels should model themselves after this one!!

"Basic Amenities"
DB-Raw, 22 Mars 2019

We stayed at this property for one night after we couldn't extend at another. When you pay over $100 per night, there is an expectation that everything works well, is clean, and accommodates every basic need and want. This property does meet that standard, but does it in a way that is unmemorable. Don't get me wrong: most times it is a good thing to not have anything memorable happen during a stay because it usually means everything went well. However, when there's nothing special to remember a place by....well, how would you decide where to book your next stay? Off the soapbox and on to basics: the room we stayed in had hot water, plenty of TV channels, medium comfortable bed with clean sheets, close parking, friendly reception, and good proximity to many things to see and do in Tucson. There's plenty of hotels to choose from in Tucson. With this property as with any, you just have to decide for yourself if you are getting everything you want for the money you pay.

"Central location/breakfast way above expectations"
Overlooker, 18 Mars 2019

The room was comfortable and clean; and the staff was friendly and helpful. We saw on the website that the restaurant is no longer serving lunch or dinner and we expected the breakfast to be the substandard food now found at most U.S. hotels/motels. To our surprise we were able to choose a free breakfast from a menu and have it made by a real cook. It was a large menu and good, fresh food.

"More than we expected"
somerset49, 17 Mars 2019

Made reservations at the last minute and arrived very late at night. Easy check-in, great room both us and our dog. The cafeteria breakfast was an especially nice change from the usual motel breakfast options.

"An oasis in the desert"
Venture42094551339, 16 Mars 2019

The Royal Sun Inn & Suites was a delightful change from the standard hotels in which we've stayed. It felt a world away from it's desert and strip shopping centers that surround it. It's lush landscaping and soothing water features create a pleasant and inviting courtyard and the suite style room assured that everyone had space for our family. The cooked to order breakfast really allowed a terrific start to our busy day after a restful nights sleep!

"Slightly tired and dated"
Martin M, 13 Mars 2019

The best thing about this Hotel was its staff, hard working and friendly. The room was tired and dated and the fridge did not work, we have stayed at lots of Best Westerns and they have been better, also not close to much.

"There when we needed"
Discover61169955904, 12 Mars 2019

Our trip for this stay was a sad one. Family funeral service. We were greeted warmly and when we needed a later than late check out due to the services being longer than anticipated, we were graciously accommodated. We had a suite which was very clean and roomy. Felt like a hotel boutique. Cozy...

"Older Motel. Room was okay."
Coder, 11 Mars 2019

Stayed here for one night visiting Tucson for the first time in eight years. We have stayed in a few Best Westerns over the years and while this one was okay, it's not what we consider a typical Best Western. The room (237) was good sized and clean. Separate seating area, two flat screen TVs. Bathroom had a Jacuzzi tub and the hot water was more than ample. A made to order breakfast at an attached restaurant was free with the price of the room. The first word of caution is the bed. Hard as a rock. Don't expect a comfortable, softer mattress. Was like sleeping on concrete. In the bathroom area they had two sets of earplugs. We at first thought the walls might be paper thin but turns out the train tracks a few blocks from this motel. Heard freight train horns all night. In the seating area, the sofa was very worn out. When I sat on it it almost sunk to the floor and I only weight 170 lbs. The bathroom was another story. Dimly lit. The Jacuzzi tub is tricky to get in and out of if you're trying to take a shower (Take hold of the rail inside) Getting out is tricky too and I banged my knee. It's set very high. Also, the water knobs are tricky as well. Make sure the main knob is not adjusted to a twelve o'clock position while you're in there. You will get scalded. Now for the free breakfast...We went on a Sunday morning. The hotel was sold out and that corning two people called in sick. Took an hour for us to get our breakfast which was itself okay but greasy. My wife could only take a few bites. Our server was more than nice ad I made sure she did get a big tip. She was working 3x too hard. Now for the location. Located just north of downtown Tucson, this BW is surrounded by older hotels which might remind one of the older parts of Las Vegas. It is situated right across the street from a park that the homeless people hang out. There were about eight camped out directly across the street. Again, this BW does not measure up to our typical experiences.

"Poor Value "
deborahg861, 03 Mars 2019

I paid over $700 for four nights (Tues - Fri) which is too much for what I experienced. The hotel has seen better days, and is not in a good neighborhood. The first night I was there, I saw some decidedly sketchy people in the parking lot, so I went to the front desk to ask about safety, and was assured they have no problems on the property and told they have a security guard (who I never once saw). In the mornings, you see a homeless encampment with about 20 to 30 people. Pretty sad. I'd mistakenly thought that being fairly close to the university would equal a better quality experience. Not so. The rooms are dreary. Overhead lights are on a timer (motion detector?) so if you are sitting at the table reading, turn on the side light so you're not left in the dark. When I booked, amenities included a dining room on premises, which shut down before my arrival, (it is opened for breakfast). They also advertised an on premises “Cantina”, but that turned out to be more of a dive bar, with super bad wine. (Smile). Absolutely, positively, I would not recommend this hotel, but here is the contradiction: The staff that worked at this hotel, and in the breakfast bar, were wonderful. That goes for the wait staff, front desk people, housekeeping, and the happy gardener who sang as he worked. It's just that if you can afford to spend $700 for four nights there are much better options. Another word of caution, I thought I was spending $122 a night. That was in the large type when I booked. I only paid that for the first night. Nights two and three went up to about $160. The final night went up even more. such a strange way to do business, because I felt I was ripped off. You take that along with the neighborhood, and you do not have good value for your money. And overall, I don't think you have a great experience.

"Great Service, Really Good Breakfast."
Ethnicarts, 24 Février 2019

The management of this hotel is excellent. Every time I made a request, it was answered with action. The rooms were clean, well appointed for this class, and quiet. Breakfast was excellent - a large number of dishes available for free and very good. You cannot go wrong here. I'll come back.

"Breakfast to Order!"
desertswim, 24 Février 2019

Room was nice, clean. Had a mini-frig, but no microwave. No safe. Tub-sized shower stall, which was great, and the room we were in (108) had instant hot water. Wall color is a dark, which was not great, since it was an overcast week. Heated pool and whirlpool (outdoor) on site. I got in only once, due to the weather. The restaurant unfortunately is closed for dinner (right before we came). You can still get food such as burgers and quesadillas in the bar at night. They actually had the best prickly pear Marguerita I had on my trip! The quesadilla was really good; I think best use of green chile outside ot Tucson Tamale Co, Breakfast is super! You have a nice choice of free entrees to choose from (tip your server, though). They really know how to properly cook bacon! Everything I tried was great. The front desk staff was always helpful. Location was handy, being close to the I-10 and Saguaro West and all the other stuff along Gates Pass/Kinney Road.

"Very nice stay"
SNG56, 21 Février 2019

We stayed here based on reviews and because we try to stay at BW hotels. We asked for and received a free upgrade to a suite. The room was comfortable, clean and very spacious. There was also a huge Jacuzzi tub which was nice to soak in after a long day of hiking. The breakfast is made to order which I think is much nicer than buffets where things sit around. Also the eggs were fresh and not powdered. We really didn't hear much train noise. If the room fan is left on, you really should not hear much of anything. All in all a nice stay

"Personnel is the best!"
Jesse P, 19 Février 2019

The outside of the property was lovely. Hot tub - Pool - Fountain- Landscape. The inside was OK with the exception of the bathroom which was dated and the toilet seat was old and stained. We scrubbed one stain off. They had night security due to many homeless across the street near the university. They have a restaurant and lounge/bar in property which is nice.

"Pretty good "
Z209MTveronicav, 14 Février 2019

When we pulled into the resort, I admit I thought I made a mistake. The neighborhood was shady looking and there were lots of homeless. The hotel is old. But rooms were spotless. The restaurant was surprisingly good. Breakfast was great and complimentary. All in all a good place. Just make sure you lock your car doors. People were partying next to our car and left their bottles and food

"Run as far away as you can from this place"
Phil S, 12 Février 2019

Booked for 2019 Tucson Gem Show. Arrived while freight train was passing property at 10pm which made it impossible to carry on conversation outside in parking lot in front of lobby. Mentioned train to front desk clerk while checking in and she said not to worry that rooms come with free earplugs. Yes, you heard that right. You get FREE earplugs because property owners know freight trains are a dirty little secret about this property they can't or won't fix. Paper thin walls and atrocious outdated windows provide ZERO sound isolation. Trains run every 45min to 90min ALL night long. Left property for better location with another chain and regret not having used a different location initially. Picked this BW Royal Sun for its location near convention center - don't make the same mistake. GO ELSEWHERE. Any hotel that doesn't take actions to combat freight trains passing location except to give 25 cent earplugs needs to be closed.

"Environmental A+"
Wendy U, 05 Février 2019

Our family loves that you save plastic by having real coffee cups in the rooms and the shampoo and soap dispensers. We also like that you use regular plates and glasses at your breakfast and bar. The menu breakfast decreases wasted food. We thank you for being environmental friendly!!

"A visit to the university"
barronbjjs, 03 Février 2019

Over all, the hotel room was clean, comfortable and quiet. Location is across the street from a large public park. Definitely not walking distance to attractions. Hotel staff was very nice and there is a restaurant connected to the parking lot.

"Great place but light sleepers watch out for the moanful freight trains!"
Stuart M, 20 Janvier 2019

Listed as Inn and Suites but it is what I think of as a two story motel ..2nts stay ... friendly welcome and speedy check in ... large complex... well designed and laid out .. was lucky enough to be allocated a large room on 2nd floor (remember, there is no ground floor in US) overlooking pool and spa pool plus have sitting out space on walkway ... room and bed comfortable ... all facilities and a first .. ear plugs ... soon became obvious .. the wail of a love stricken freight train calling out to its mate on a regular basis, day and night ... station through which, I assume, all freight must pass is only about a mile away as the crow flies ... traveling by coach from San Antonio to Tucson, we passed many very long, slow moving freight trains heading the same way. As with traffic noise,I found I soon got used to it and it faded into background ... earplugs not need .. but a light sleeper might think differently ... I would suggest reframing the sound and let it take you back to Western movies and books where the sound reminded lonesome cowboys, cowgirls and homesteaders that they were not alone! Breakfast includedo. .. a first ... no help yourself buffet but attentative table service with proper cutlery and crockery! Well done.

"Courteous staff and clean comfortable rooms"
R638XJNeahM, 20 Janvier 2019

We travel quite a bit by land and after a day of driving it's nice to find a clean room and a comfortable bed. The hotel's staff is one of the best we've found. They are friendly, quick and professional. Our only request is to provide a microwave. I only drink tea and couldn't have a cup when I arrived and there isn't anywhere close to get one. The breakfast is great as it is provided in a restaurant, cooked to order and complimentary. Plus they offer other options for a price. Sadly the restaurant is closed for dinner. Now the 4 stars is due to the train. It isn't the hotel's fault, as the neighborhood has to live with it. However, if you are a light sleeper in need of a restful night, this is not the hotel for you. The train runs at all hours, frequently, and blows its whistle loudly. I have no issues as I sleep like a baby, plus I use ear plugs, but my husband had a hard time falling asleep, woke up several times, and I had to drive the first shift because he was too tired.

"Convenient location, but a bit noisy"
Poppylinc, 17 Janvier 2019

This hotel is a typical Best Western—nice facilities, well maintained and everything works well. However, it is located at the intersection of two major streets (Stone and Speedway Boulevard), and so there is a lot of traffic noise. It is an older hotel, so there is not much sound deadening included in the structure. Apparently this is recognized by the management, because the rooms come equipped with ear plugs. If you are a light sleeper, this not may be the best place for you.

"Near historic district"
Donna B, 15 Janvier 2019

We stayed here 2 nights while visiting Tucson. Front desk staff were very friendly. Great made to order breakfast at the adjoining restaurant each morning. They also provided BOGO drink offers in the evening. Location is just a few miles from a great selection of restaurants on 4th street. Some of the reviews mentioned trains, but it was not an issue for us. Rooms were clean and spacious.

"Comfortable overnight stay"
deborahbC3444RB, 14 Janvier 2019

We chose the hotel based on reviews and location. It provided comfortable beds and pillows, clean rooms and bathroom with good towels. Our drive saw us arrive early evening around 7pm and we were offered a choice of rooms either upstairs or downstairs. The pool area looked well maintained and people were using the spa and the gym. We were given drink vouchers and wandered over to the bar for some easy dinner and a drink. We were pleasantly surprised as there is entertainment every evening. We were lucky to hear a band Mo... something. There was one singer whose voice was very very good- the others were also good. The bar food was fine and was promptly served. Drink service was good. Breakfast is a great bonus here as the ‘free' breakfast is cooked to order and there are options if you choose to pay for different meals... all very reasonably priced. Our server was very friendly and attentive. There is a reason this place is busy and the other two places next door are empty. Is it not pretending to be high is value for money. Yes, there is train noise but the room has ear plugs for guests. We didn't use them and we were able to sleep well. So if you are a light sleeper then the ear plugs would be the answer.

"Great breakfast"
mmmensa, 13 Janvier 2019

We have stayed here multiple times in the last few years and they have always delivered a great place for a fair price. The attached restaurant is no longer open for dinner (there are other places nearby), but they are open for breakfast and offer a great menu. They have a lounge attached to the restaurant and offer 2 for one drink special. People often site train noise, but we were not bothered by the train - they do offer earplugs as needed. Otherwise typical city noises.

"Close and comfortable"
Chris C, 10 Janvier 2019

An impromptu overnight trip to Tucson with my husband and I'm so glad we found this hotel. The staff was extremely friendly and knowledgable, offered fresh baked, warm cookies upon arrival. There is a cute little bar on site, which they give you two for one coupons for. We enjoyed some local craft beer, and again found the staff friendly. The room was clean, roomy, and so comfortable. If you have a chance to, get the room with the jetted tub. I took a swim in it and it was so relaxing. The bed was so comfortable we asked for late check out and missed the free breakfast. Loved that the location was close to downtown, and we will definitely be back very soon! Thank you for helping us have a great time!

"Nice motel"
fehlow, 09 Janvier 2019

We stayed here for 2 nights and especially enjoyed the breakfast, pool and hot tub. There was significant train noise at night and a homeless encampment in a park across from the motel. The motel is not too far from a better part of town. Our room lacked a microwave which is a considerable negative. Good tv with lots of choices.

"Nice but slightly flawed"
Passport37856, 09 Janvier 2019

Stayed here before always seems to have minor issues: broken ice machine, slightly "shop worn rooms". Lounge and entertainment was excellent. We heard a "Folk Fusion" artist named Jamie O'Brien who was absolutely world class.

"Trains, planes and automobiles"
rgildea, 13 Décembre 2018

Okay, I exaggerate. Just trains..lots of them. If you're a light sleeper, this may not be the place for you. I counted 16 trains passing by on night four because I couldn't sleep or believe the amount of train traffic blasting its whistle through the intersections of town. Being in the city, you'll hear the normal traffic and zippy motorcycles blasting by, but the trains drove me crazy, so much that on our last night because I couldn't sleep I counted 16 trains, not whistle blasts, passing by throughout the night just out of sheer curiosity and blood shot eyes staring at the ceiling. I also wish we knew there weren't elevators because my mother struggled with the stairs up and down each day, and to her disappointment no tubs. Otherwise, this hotel is clean, and the staff is professional and friendly. Great breakfasts and happy hours. Just wanted those light sleepers to be aware of this potential sleep hazard.

"Cool Room & bfast - Hard Bed"
G B, 28 Novembre 2018

I personally like firm bed but this one felt like it was Comprised of a thin mattress on a board, something about the mattress was off. Still had a good night sleep- nice pillows. The style and structure of the suite we were upgraded to was awesome. Breakfast was good and freshly made to order – though the portions were rather small. Tip your waiter! The price and quality combo of this hotel is fantastic. One disappointment: Found a half eaten banana in one of the trashcans in our room- bananas can be especially stinky in general. Just a good reminder for housekeeping to glance in ALL trash cans when going over a room.

"Awesome stay"
Emma S, 24 Novembre 2018

This hotel is awesome. We stayed 3 nights, had a room on the ground floor near the pool. The pool was supposed to be heated but don't think it was, it was perfect for laps but not just sitting. The room was huge, with a sink area separate from the bathroom, very handy. The bathroom had a window which we could open - a bonus. Bed was super comfortable. The room had a couch & fridge. And a porch with chair & table. Breakfast was included, allow time, it's pretty busy in there. They also have a happy hour onsite.

"Fantastic stay"
514christinee, 19 Novembre 2018

From check in with Angela to check out with Belem this stay was great. Not far from the university hot spots. Received an upgrade to a suite, large living area separated by a bathroom and bedroom. Nice Decour on walls. Grounds kept well-maintained. Had it been warmer I would've use the pool. The royal sun restaurant was fantastic. Kudos to the kitchen staff. Prime rib sandwich was out of this world. Breakfast is free - fantastic eggs, fresh fruit, bacon and waffles. All so very good.

"Clean, Comfortable"
mslade, 10 Novembre 2018

Easy check in and out. Free breakfast in attached restaurant with option to pay extra for some additional dishes. Room was clean, bathroom clean, bed comfortable. Lots of parking. I'd stay here again.

"Value for money"
darren19662015, 07 Novembre 2018

Stayed here for two weeks, good location, room was clean, checking in and out was easy, nice staff, would recommend it,the only downside is you can hear people in the neighbouring rooms, other than that no complaints, two thumbs up!

"Back again, and as good as always!"
Bovinette, 07 Novembre 2018

I found this hotel when my daughter was coming to freshman orientation 2 years ago and it's the only one that we stay at because of it's continuous outstanding service and high quality rooms. Angela at the front desk is the best! This trip, we arrived early and I called Angela to see if we could check in early. At that time, our room wasn't ready, but out of the blue, she called me back an hour later and said it would be ready in 30 minutes. She hadn't offered to call me when we had first spoken, but she took it upon herself to call because it got ready sooner than expected. She went above and beyond, which is why we will keep coming back! Thanks!

"Great value/quality for money"
Can U, 06 Novembre 2018

The staff was friendly and helpful throughout our stay, from late-night checkin to late checkout. The restaurant and the bar were simple yet high-quality and pleasant. We would definitely recommend this hotel for families.

"Amazing Stay."
Companion06964968835, 05 Novembre 2018

This is our second time using the hotel for a yearly business meeting. Building is older, but the rooms are clean and quiet. The free breakfast is large and delicious. The two for one drink tickets were only used Friday night, but was a great way to relax. On our final night we used the restaurant and the food was ageing fulfilling and delicious. We even brought back to the room. Only negative, no microwave, but the front lobby got us some plates and plastic silverware. With free ice we got our extra dinner and pie made it home next day, just as good. I thoroughly recommend this hotel.

"We just had a great six nite stay at Best Western Real Sun"
Traveler4230, 25 Octobre 2018

I searched carefully for a good quality, reasonably priced motel in Tucson and we were very happy with our stay at the Best Western Royal Sun. Our two queen bed room was very comfortable and the motel is well-located, with easy access to roads that lead to all the places we visited. An unexpected surprise was the full restaurant breakfast with wait staff included in our room charge - this full breakfast really sets the Best Western Royal Sun apart from other motels we have visited.

"Enjoyable stay due to great service"
Scenic757334, 23 Octobre 2018

Our first visit in Tucson was great thanks to our two nights stay in this nice located hotel. Close to the fantastic Saguaro park East, we were pleasantly surprised by the great service of the personal of the hotel. Great spacy clean room and fantastic tailored breakfast.

"Dropping of son at U of A"
Trek724980, 17 Octobre 2018

Found this hotel last minute on Hotel Tonight and could not have been happier. The hotel is an older property but has been redone and is in great condition. The room was very spacious, clean and comfortable. The room charge included free breakfast at the restaurant located on property. The hotel is very close to University of Arizona and I will definitely stay here in the future.

"Between Parks"
phil52_10, 15 Octobre 2018

Well placed about 40mins from both sections of Saguaro park. It is on a busy street but most of the rooms are set back so you get no traffic noise. Prices are very reasonable so we had a suite on the top floor at the rear of the property. Desk staff were very welcoming, friendly and helpful. Don't forget to pick up your vouchers for happy hour and breakfast. The room was very clean and spacious with a lounge area that could be closed off from the bedroom. Housekeeping has to be commended, the level of service was excellent. Breakfast is in the attached restaurant and the voucher covers a decent menu for freshly cooked meals and the staff at breakfast are really very good. I believe you can order from another menu but this does come at a cost. There was a school party there but the pupils were well behaved and apart from a bit of noise when they were in the pool you wouldn't know they were there. This hotel is perfectly placed for park visitation and we would certainly stay here again.

"Great staff and clean rooms"
Lara K, 13 Octobre 2018

I loved staying here! The people were very accommodating and my room was very clean. I loved the breakfast . The evening Happy Hour was a deal and I was able to interact with other travelers. I will stay here again!

"Good value with some trade offs."
John T, 10 Octobre 2018

Facility is in good shape and well managed. Location is a trade off--it's close to downtown and the University of Arizona. But it's on a busy street near one of the busiest streets in town, and it's not exactly the better part of town. The value for the place is good, though, and the motel appears well secured.

"Would stay here again"
Laura G, 01 Octobre 2018

All hotel staff were helpful and friendly. Room was good and hotel is pet friendly. Really didn't have any problems other than having a problem with TV but they send someone to help out within 5 minutes and the problem was resolved. Other than the rain, which I can't blame the hotel for, everything was good.

"A place to lay your head"
Julianne H, 27 Septembre 2018

This Best Western is very dated. The property could be so cute with updating. It has a 60's vibe but the rooms need more TLC. You smell old cigarette smell in the room. Breakfast however was fantastic!!!

"Not very clean, unsafe location."
Laura P, 23 Septembre 2018

Though the price seemed right and the breakfast included option was appealling, there was a broken towel rack and something dirty on the comforter upon arrival. The front office staff were very helpful. Noisy and surrounded by a lot of transients.

"Best in the West, the Royal Sun is a Great Home away from Home"
Susan M, 18 Septembre 2018

When I travel, I always make sure I can find a Best Western near. I have stayed in this Tucson Hotel many times and am always satisfied. The restaurant is great for breakfast, dinner and a diversified bar that has events and karaoke. All the staff are pleasant and quick to help you whenever you need them. It is like being in my home away from home.

"Too noisy"
Mommz2934, 18 Septembre 2018

The walls at this hotel are paper thin. Could hear everything the people in the next room were saying and they were just talking normal. There is a train that goes by all times of the night blowing it's whisle.

"Great stay at a great price"
michellecR8707BJ, 18 Septembre 2018

I chose this location because of the proximity to where I had to go for work. What a great value. The bed was a little hard, but we slept well. The room was overall comfortable and the breakfast was perfect. Staff was friendly. We stayed on a night when there was live music in the bar and it was great. I would stay again.

"Not the quietest place!"
mommz29, 17 Septembre 2018

Stayed here for 2 nights. We were wondering why there were ear plugs in the bathroom. Well we found out the first night. There is a train that goes by all night sounding it's whistle. The walls are paper thin, can hear the people next door to you likey they were in your room and they were just talking normal not yelling. They keep the pool open till 10pm. Kids were screaming while we were trying to sleep. Had to get up early for a flight. The room and were pretty clean it's just the other stuff I mentioned that weren't good.

"clean hotel, great breakfast, bar on site"
dorndox, 04 Septembre 2018

nice clean hotel, clean rooms and a choice of ten different made to order breakfast. staff was friendly and explained everything very clearly including breakfast and also provided all adults in party with 2 for 1 drink coupon for the onsite bar. choice of house margarita, beer or wine

"Good value, would recommend "
louisewV3447TY, 03 Septembre 2018

Not top of the line and the breakfast is basic, but good value for money. Clean comfy rooms, nice pool, attractive gardens, very helpful staff. The bar looks basic but the food is better than average, the barman is great, and the Sunday we were there they had an excellent jazz group playing.

rfarah4930, 28 Août 2018

After retiring from the Detroit Police Department I hit the road on a year long journey I call Rebirth/Awakening. During my road trip I've camped and utilize hotel services through Best Western. BW has yet to disappoint...affordable, clean, comfortable and conveniently located across the USA. Anyone who knows me knows I am hyper-critical on customer service...BW has helped make my journey stressfree.

"BW near U of A"
rmmahoney81, 20 Août 2018

things I would ask for at this hotel: 1. Have a regular buffet rather than sit down at a restaurant. Though they are fast, still takes longer. If not possible, then at least let the customer take home a breakfast if one member cannot make it in time to get it.2. Have a microwave in room.3. Have a freezer in fridge.4. have an elevator.5. dARKER CURTAINS ( I know one cannot see in, but still there's too much light going into the room for optimal sleeping.6. Firmer beds. Great part is only .9miles from U of A. nice pool, jacuzzi ok, not that hot and jets only on one side

"One of the Best Best Westerns"
karpaul2016, 07 Août 2018

As Tucson is on our route to California to visit family, my husband and I have stayed at this motel several times. We have always been very pleased with the rooms, the service, the staff, the onsite restaurant and more. Your stay includes a free, made to order breakfast at that restaurant and you also get 2 for 1 drink coupons for the evenings in the bar or the restaurant. There's a nice pool and spa, open for long hours and the location of the motel is quite convenient. Because I am a member in good standing, I have always gotten an upgrade to a suite without even asking for it. We highly recommend this place if you are passing through Tucson. Definitely a winner!

"Tuscon Best Western was great!"
poescott, 30 Juillet 2018

My son and I were out in Arizona as sadly my mother had passed on the way out to see her. We were looking for a reasonably priced motel. We found one that looked good until we got there and frankly I was concerned with staying at that location! We Google searched motels in the area and found the Best Western Royal Sun Inn Tuscon when we got there it was 100 times better than the first motel (not a Best Western)! When my son stepped into the room he started

vettefinderjim, 29 Juillet 2018

This is my 3rd time stoping here on driving trips to and from California. Always very good. I have MS and use a scooter to my room and a walker in the room. The service to and from the room was fantastic. I was helped with my luggage and walker and unloading my scooter from my Dodge Caravan. The adjacent restaurant was excellent as well as was the lounge after dinner.

"Great stay!!!!"
alexandrakristy, 23 Juillet 2018

Hotel very clean, restaurant and lounge clean good service and good food. Bed is a little hard. Location is great for down town as well as central Tucson. Overall a very good stay. I would definitely recommend this hotel to everyone.

"Outstanding value for the price"
ruthsw96, 15 Juillet 2018

Clean, comfortable room. Friendly staff. Full, delicious hot breakfast in a restaurant included. Convenient location. No traffic noise or noise from adjoining rooms. Table plus two chairs, plenty of room. Perfect for our needs of attending a conference and visiting friends. Convenient to many great restaurants.

"Royal Sun"
Bertie16, 08 Juillet 2018

The Royal Sun,Tucson,looks a great place to stay all the public areas were clean with flower beds and trees. Not such a good reception though,the receptionist did not seem to be interested with her role,giving no information about facilities at all,wi-fi,or the location of the breakfast areas or restaurants, she appeared to be flippant with her replies to my questions about these matters,we made hard work of finding our room,due to this,It would be a good idea if the room numbers were fitted to the lower stairwells,at ground level,The room,however,agin without any information booklet,was nice, clean and large,the lamp was broken but the maintenance man , Richard,soon had this sorted with the minimum of fuss,extremely helpful and pleasant,a good team man,thank you.Slept very well, stay again ?....yes of course.

"Flashback to Nat'l Lampoon Vacation"
James M, 04 Juillet 2018

This place reminded me of a motel scene from a movie. Rooms were pretty spacious (although faint smell of cigarette smoke), cable was pretty robust in terms of premium channels, shower was powerful, A/C worked well, pool was warm in the summer but relaxing, neighborhood was a bit sketchy but felt safe inside the hotel fences, restaurant was terrible (and takeaway food served in styrofoam to boot), bar was a bit seedy with an odd local crowd. I'd stay here again, but only if the price was under $80.

"Holiday with family"
Monty B, 02 Juillet 2018

Love staying at the Best Western Royal Sun Inn. The rooms are clean and comfortable and the staff provide excellent service. The complimentary breakfast in the morning is wonderful. We have been coming to Tucson for several years now and always stay here.

"Excellent Value, Comfortable Stay, Good Breakfast"
MaikoG, 29 Juin 2018

We stayed in a 2 queen bed room which had ample space for our family of 3. Room, hotel, and pool were spotlessly clean. Close to the highway but quiet location. Parking was readily available near the room. Breakfast was excellent in the restaurant attached to the hotel. Close to downtown locations, including a great restaurant we had dinner at: Cafe a la C'Art. Highly recommended!

Robyne B, 27 Juin 2018

A wonderful Best Western. We had a great suite upgrade to a beautiful room. Roomy, 2 tv's, 2 refridgerater and a huge king size bed. Breakfast was covered in the restaurant next door. Staff very friendly.

"Visit Home"
Charles L, 18 Juin 2018

This place is very close to I-10 West easy off easy on. The hotel is close to everything in Tucson. Very clean wonderful staff and a great breakfast. If you you are traveling with a pet or with out this is the place to stay in Tucson

"nice hotel"
hlangma, 18 Juin 2018

right of highway and close to town but not in town good room nice woman at desk was very informative about were to eat and what to see in town the breakfast was very good and the choice was very good very nice stay

"Desert Delight"
Lisa437, 14 Juin 2018

My flight got in early and I called to ask for an early check-in which was no problem (it is off season right now). Easy drive from the airport and super access to I-10 without the traffic noise. Stayed here because of Trip Advisor suggestions and I am not sorry I did. Initially, I drove up from behind the hotel and was a bit disappointed because it looked so ordinary from Speedway Blvd. Then I turned the corner and was met with a pleasant surprise. Anything this hotel might lack is made up with creative landscaping, friendly and helpful staff and an onsite restaurant that serves real meals - not a 'continental breakfast'. When I got to my room, the vent had a terrible noise emanating from it that would have been dreadful to try and sleep through, so I went to the desk and reported it. They immediately switched me to an upgraded suite that is well appointed, reasonably quiet, great air con, with black out shades to keep the heat of the sun on the outside. Bed is comfy, sitting room is nice, hot water with good pressure, working fridges (more than one - suite). It feels rather decadent to be staying here by myself! The only drawbacks: remotes to TV doesn't fully work, there is a train that runs fairly close and can be faintly heard from inside but it didn't bother me at all.

"Overnight stop"
Taggert1, 11 Juin 2018

Stayed here for one night room very good, pool really great, evening meal in restaurant very good & moderately priced. The position of the hotel is good in fact I would have no hesitation in recommending it. But do feel that some staff training might be considered. The receptionist said 'you have a 1st floor room is that okay?' so we promptly collected our case from the car and were completely unable to find room, fortunately found a member of staff who was able to direct us to the ground floor. Not sure that it suits all your customers to have children screaming and yelling in the pool at 9.30pm at night. Having decided to make use of the onsite restaurant and have to say the food was excellant, however the service not so much. The waiter had an empty dining room which gave lots of time to study his phone.

"Great Time"
fsieracki, 30 Mai 2018

We had a good experience with the hotel and ad jacent lounge and resturant. It was close to where we needed to be that evening. The only flaw to our stay the room we received was designated for handicapped people and we did not feel comfortable using the room because we are not handicaapped.

"Many wonderful touches, great staff"
GeorgePopham, 23 Mai 2018

The Royal Sun exceeded our expectations by far. Comfortable and quiet (only modest foot noise from above). Excellent urban landscaping and many thoughtful exterior elements, down to the second-floor railings. Convenient location: we ditched our car several times to walk to the UA campus and great North 4th Avenue shops. Excellent, made-to-order breakfasts at the adjacent diner-like restaurant were an unexpected treat. (Consider a generous tip your friendly waitress even though the breakfast is free!) Lights in the guest rooms could be better positioned for travelers who like to read, but that's the case in most every motel. Wifi sometimes sluggish. Minor complaints. All in all, a great place.

"Tucson visit"
CaboDreamer, 22 Mai 2018

Located in a busy part of town, however, once in our room it was peaceful and quiet. Room was large and comfortable. Staff was friendly and helpful. It was convenient to have the restaurant/lounge/bar next door. Food was good.

"This is our "go to" hotel when in Tucson"
aandmrun, 14 Mai 2018

I reviewed this hotel a couple of years ago, but am happy to do so again because this place never disappoints. My husband and I go on a lot of road trips and whenever we need to stop in Tucson, this is the place for us. We like the fact that there is a full service restaurant and a bar/lounge next door. We are issued 2 for 1 drink tickets as well as tickets for a full breakfast. The rooms are always clean and they are very spacious. The staff is friendly and efficient at the hotel as well.

"Great Stay"
heidirob92, 14 Mai 2018

Great location if attending events at the University of Arizona. I have stayed here every time I have come to Tuscon for a college even. The breakfast is very good and you have several choices to choose from.The staff is extremely friendly and helpful. The rooms are always clean and in great working order.

"Good lcoation!"
Ron Y, 08 Mai 2018

The location was centrally located to all of our needs. We did all of our activities with-in 2 to 23 miles of the hotel. We had a noisy air condition system, the towels and pillows could have been better. One night at 2:30am, the quests next to our room was outside next our room chatting loudly, I called the front desk to complaint, which the desk warn these quests of the noises, they stopped.

"Conference and Birthday Weekend"
dgpatti, 04 Mai 2018

Comfortable, clean, efficient, courtesy, professional, attentive. Thank you for the great customer service, and for making our work weekend special including our birthday that Friday. Convenient location to conference. Thanks for the points too.

Marion C, 29 Avril 2018

This BW was an updated version of motels I visited as a child w/my parents. The difference was in the updated accommodations of this establishment that made it very comfortable and convenient. The breakfast was one of the best I've had in terms of choices, quality of meal and service. Instead of the usual serve yourself style arrangement, this BW actually had a restaurant style w/menus and servers to bring you your choice of breakfast. EXCELLENT! The location was convenient for our visit to the U of A, and was a determining factor in our choice.

"Best kept secret with their restaurant"
Mimi S, 28 Avril 2018

The only real negative here is the weird parking for some of the rooms...not close. Our room was by the pool with outside seating area, nice. Room plenty large with nice bathroom. Bed good. We were out most of the days but had the cook to order breakfast each morning. Oh yum! We ate dinner there one night and wished we had eaten there the other nights. Food good, service wonderful, prices decent. Limited wine list but we found something. Overall, it was a good clean place with good service in a good area: not too close to downtown but easy to get anywhere.

"Nice hotel but a bit far out of town"
scouserontour75, 20 Avril 2018

First impressions are nice, the hotel grounds are nicely planted and bright and cheery. The check in was efficient, if a bit robotic and impersonal. Room was excellent, very spacious, spotless and modern, and the bed was comfy. There's also a couple of chairs outside (hotel is motel style) -which was nice, allowing us to sit out with a drink in the evening. Pool area also really nice. The attached restaurant is a bit dated and the bar lacks atmosphere, but the food in the restaurant- both breakfast and evening menu is excellent and decently value. You also get 2for 1 drinks vouchers which is a bonus. Only real complaint is that it's a good 20-25 mins walk to the main shops/bars/restaurants of Tucson, which I don't class as downtown or central as the hotel description suggests. When passing buses are going to ‘downtown' that suggests to me that you are not already downtown. It is handy for the freeway though. Trains are noisy in the night, but that's not the hotels fault, and just one of those things. If you don't mind being quite a way out of the main town area, the hotel is excellent and to be recommended.

Gwendaphil, 16 Avril 2018

Stayed here so we could visit the national parks and, being on Speedway Blvpd. seemed a god place to base ourselves. Check-in was efficient and quick. Had a suite which was quite big - living area with fridge and t.v., bathroom (wth anotherr fridge) and a large bedrom with another t.v. The suite was well equipped and very clean. Breakfast was served in the adjacent bar lounge. This was quite good but all the food was served together e.g. cereal and hot food, which got cold whilst eating the cereal! The bar also served quite good meals and had beers on draft. They also had a pool area with sunshine and shade. This hotel was very well run. I've never given 5 stars as I've never found perfection but this comes very close.

"Very good stay!"
alfgeir, 09 Avril 2018

Breakfast was excellent and evening meals tasty. The convenience of an on-site restaurant after a busy day of touring was very appreciated. Pool looked nice though we didn't use it. We would definitely use this hotel again if we are in the area.

"Somewhat Disappointing "
LibbyM3, 08 Avril 2018

We recently spent 4 nights in this hotel. While the layout of our room was good and appeared to be fairly clean, there were 2 days our room had not been serviced because they never seemed to get to it before 4:00 and by then, we would have come back to our room from being out. I don't need my bed made and can reuse towels, but I like clean wash cloths, coffee and trash emptied daily. We had to request these things ourselves. Our room was also a little noisy...maybe for lack of better insulation?? We could hear people walking in the room above us and one night both of us were awakened by very loud pounding above. With the exception of those things, everything else was okay. The breakfasts were really good and the staff in the restaurant and hotel, were friendly.

"good place to stay"
iowatraveler1122, 04 Avril 2018

Well kept retro best western with nice amenities for our brief vacation visit to Tucson. Nice outdoor pool area and hot tub. Free breakfast off good menu choices in the adjacent restaurant. Good access to Saguaro NP.

"Pros and Cons"
Grammie321, 30 Mars 2018

Where do I begin? The pros: budget friendly motel; offered extra BW points in lieu of snack and also no housekeeping services; free breakfast is cooked to order rather than a precooked buffet; two for one beer, wine or margarita coupon in the restaurant or lounge. Cleanliness of room was acceptable, although shower curtain was too long and dirty at the bottom (? the beginning of mold issues). Cons, advertised as "downtown" --- not my idea of being downtown (in fact I question the safety of the neighborhood). This is a two story motel with all rooms outside. If you like train whistles blowing at all hours (including 3AM) this place is for you. WIFI is not secure; upon arrival I was given a WIFI password but soon found out there was no secure WIFI. I questioned this both on our arrival day, as well a the following day, and got idiotic answers blaming others. On site restaurant is ok for breakfast, but go somewhere else for dinner. Would I stay here again, NO.

"Great find in Tucson."
eltexano, 21 Mars 2018

The Royal Sun Inn has beautifully landscaped grounds and large clean rooms. I love these old style motels that Best Western has put their stamp on. The Inn also has a great made to order breakfast that is complimentary with their rooms.

"Excellent Stay !!"
Carol B, 21 Mars 2018

This was our second stay at this hotel and we love it. The staff is so friendly and helpful. They go out of their way to ensure your stay is comfortable. The hotel is centrally located to the attractions we like to visit. I highly recommend.

"Great Hotel"
mfcartw, 20 Mars 2018

Great hotel with clean, comfortable rooms. Made-to-order breakfast is included. Staff was super friendly and totally professional. Michael, the maintenance man, was especially nice. He really went the extra mile for us and even offered to help load our luggage in the car when we checked out. This is our favorite place to stay in Tucson!

"Not ADA compliant"
MNRetired2011, 20 Mars 2018

The hotel, overall, is very nice. If you travel with someone in a wheelchair, then you need to avoid the rooms in the back. There is no wheelchair ramp. We did not ask for a wheelchair accessible room, but come on, you still need a ramp for the rooms in the back. I would definitely recommend this hotel.

"Great Arizona visit!"
Sheri S, 18 Mars 2018

We love the consistency of Best Western hotels. The Royal Sun Inn & Suites did not disappoint! Our stay was great from the check in until the check out. The restaurant for breakfast was great. Nice menu options and we even ate dinner there for two nights. Beds were comfortable and room was clean. Other comments were made about noise but none of us noticed any noise from trains or traffic. Will definitely stay at the Royal Sun on our next visit to Tucson.

"Trip to Tucson"
Gillhous, 14 Mars 2018

Good place to stay for reasonable price. Breakfast was cooked to order and very good! Hotel is near university - centrally located. Room was large with a suite. Hotel seems to be old but has been updated.

"Response to survey"
Bill S, 13 Mars 2018

We responded to the survey. Would not go back at the end of the month but are being penalized $85 of the hotel fee. We will talk to the staff about our concerns when we arrive. As soon as we arrived home we did try to cancel but it was a few days too late.

"Location Location Location"
Bill S, 10 Mars 2018

This was my second visit to this property. I came back because of the positive experience I had during my first stay. Unfortunately, this stay was much less enjoyable because of a flock of very loud birds who were roosting in a large tree not more than 10 feet from my room door. The birds awakened my before dawn and did not stop until about 8 a.m. On my previous trip, I was assigned a quiet room in the corner near the pool. Other than this intrusion, that the hotel could fix if they wanted, I give the hotel a high rating . The hotel is well located for the U. of Arizona and a full breakfast is table served in the adjoining restaurant.

"Motel style"
jocko68wny, 10 Mars 2018

I stayed for a quick overnight while in town on business. The value or price was good, but trains tooting their whistles every hour or half hour starting at 2am made it difficult to sleep. The walls are thin as were the ceilings so you could hear other guests. Upstairs the person walked very hard on the floors before 5:30 am. Not a good nights sleep after a long travel day.

"Daughter's softball spring training"
Tim W, 10 Mars 2018

The hotel proved to be a very good value. The pool was heated and very clean. The breakfast was sit down style at an nice quaint resturant. Our suite had two refrigerators with a sitting area. Over all it was a good value for an updated older style hotel.

"Lousy "
Swoozie228, 08 Mars 2018

Old, dark, bathroom door had “something “ crusted on it. Check-in clerk brusque. Heard the trains every 45 minutes all night long. Thin walls and ceiling. Heard coughs and footsteps every time the people above us move around.

"Good value for better lodging "
Pop-upPrincess, 05 Mars 2018

We stayed 5 nights and had a great experience. By booking ahead through BW we got an excellent rate. The room was large, stall shower but no tub. Has two levels and we chose ground floor. The pool and spa had lifts to help handicapped enter the water. The restaurant breakfast was excellent. Location is terrific— right off I10 next to Speedway. Grounds are well maintained. The facility might be older style but interiors have been updated. We thought it was charming. There was mention in the reviews of trains in the evening and we could hear them faintly but didn't notice after falling asleep. There is a public park across the street on Stone.

"Would definitely stay here again"
Harriet S, 03 Mars 2018

We had a great stay here for a week in February. The outdoor swimming pool is heated to such a warm temperature that we could swim even on a cool (50s-60s) day. Room cleaning was noticeably good. The free breakfast included with the rate was much better than typical hotel free breakfast, because you sit down and order off a menu. Staff especially in the restaurant were very nice. Location is good because you can walk to the Univeristy area where there are good restaurants, and it's right next to one of the Tucson Bike-share locations.

"Very convenient and helpful"
152harry, 26 Février 2018

A nice find.Very good restaurant for free breakfast,also a nice little club in the evening.The front desk were on the ball.Location was just right to reach downtown.Rooms were clean and ample parking.Enjoy

"Lovely staff, good location"
rantingparent, 25 Février 2018

Our check in went smoothly; the room was spacious and comfortable. It lived up to its high TA rating and our experience didn't contradict any of the other good reviews. The cleaning staff turned in a rather expensive pair of sunglasses I had left behind, and the front desk staff actually called us back to inform us that they'd been found.

"Four and a Half Stars in Downtown Tucson"
David6205, 25 Février 2018

This place could use a face lift, but they try very hard and it's way nicer than it would seem from the outside. the rooms are very large and bedding is at least better than adequate. The restaurant looks like Formica but the free breakfasts are very well made and save you probably $20/day for two. The rooms could use brighter paint and the Jacuzzi tub is awkward, but they get good credits for non-slip floor and portioned amenities. Full DirecTV on two TV's. Some reviewers have complained about the trains and i did hear them, but they pass in a few seconds and it's not that bad unless you are super-sensitive to the sound. The desk clerks were friendly enough, but i could definitely see some of the service complaints happening. I would suggest either those are unfortunate coincidences or else maybe speak up if you are stuck waiting a really long time. There don't seem to be a lot of better places in a similar location.

"Fun in the Sun, not!"
really4me, 23 Février 2018

My husband waited to check in over 25 minutes, as person ahead of him added another night. This seemed to through the receptionist. She finally got to us and gave us our breakfast and drinks tickets with out mentioning times for either. We were keep awake with people smoking outside our room by the pool and missed our free breakfast ( free unless you are 20 minutes after 9a,m. I've never known a breakfast ending at that early. Manager didn't come in until 10 so the girl manning the desk and the waitress could have cared less. Don't bother with this one; no elevator either and hot tub looked like a cess pool with green algae floating on top.

"Visiting daughter at Univ. of Arizona"
Bovinette, 19 Février 2018

This is the 4th time I have stayed at this hotel. It is minutes from campus, has a free made to order breakfast that has always been delicious and plentiful, and every employee I have encountered, whether in the restaurant or front desk, has been pleasant and helpful. I have forgotten my toothbrush and they provided me one, and some toothpaste. Also, I needed plastic utensils, and they had those right away. Free internet is great, bed is comfortable, room is clean, and you also get a coupon for drink specials during happy hour which I don't utilize, but a nice option.

"Great place to stay for Tucson Gem Show"
kristinelr, 18 Février 2018

Enjoyed out stay at this Best Western. Room was clean, good size, had a frig, and beds were comfortable. Used the pool and hot tub and both were clean and right temps-very relaxing. Pleasantly surprised our complimentary breakfast was freshly cooked with adequate breakfast choices to vary our 4 days of breakfast. Motel is not brand new but is clean, staff was helpful and polite. We also liked that there were table and chairs to sit outside the rooms. There is a bar across parking lot that offers 2 for 1 drinks for BW customers.Best feature for us was the great central location the motel provided for us to explore Tucson and Gem Show.

"Good and choose"
clarksdale, 16 Février 2018

Arrived early and was offered a large room, as an upgrade. It was largish, but had too much empty space. It had adjoining doors to rooms either side, which I hate, as they compromise any sound proofing. I said I'd wait for a better room, at 3pm. ( which, I felt, wasn't well received by reception. I often wonder whether people who check in first are offered substandard rooms ) The ground floor rooms are quite dark. The room I had was on the top floor, and as expected from a BW. However, the pillows are dire..all four the same, stuffed with bits of foam, cheap and uncomfortable. The bathroom is basic. No microwave. The hotel has an adjoining restaurant, for your complimentary breakfast. It is an attractive room, the staff are excellent ; essentially it is a good diner. Recommended. Attached to the restaurant, is a bar, in which you can use your two for the price of one drinks coupons; again, a really nice touch from the hotel. However, there is a bad mismatch between the restaurant and the bar. The former is pleasant and well designed. The bar, on the other hand, is completely mismatched from the hotel or the restaurant. It has a black ceiling with exposed pipe work, dire lighting, uncomfortable seating, and Karaoke three nights a week. It tries to be attractive to hotel guests, and attract people living nearby. Consequently, it fails on both counts. It needs to be upgraded to make it attractive to one group or the other. Finally, there is the train noise. My first night, it was slightly obtrusive. My second night, well, it was just awful (not a criticism of the hotel). For 45 minutes, the train horn sounded virtually non stop. For people who live in this neighbourhood, it must be intolerable and how the authorities allow it defeats me. Is it really necessary to sound the horn that long in the middle of the night? Perhaps some education of the train driver would help? To sum up. Rooms adequate; bathrooms,and pillows need upgrading. Reception is a bit insincere. The breakfast arrangement is excellent, as is the drinks offer, and the restaurant is pleasant. The bar itself is a mess. The train is a serious issue.

Steve A, 15 Février 2018

A totally average BW. When in Tucson, I stay there only if the price is right. The rooms, beds, cleanliness, and so on are good but nothing special. The breakfast is acceptable if you are the type who prefers to skip breakfast. The choices are limited and skimpy, unless you want to pay the regular menu prices. It does not deserve a tripadvisor certificate of excellence. Maybe a certificate of good enough.

"Wonderful Facilities & Rooms"
KateVeronica, 13 Février 2018

First of all I would like to thank the management and staff at the Best Western Royal Sun & Suites for another wonderful stay. I stay at this hotel every January for a yearly business event. The rooms are very clean, very comfortable and the staff is simply amazing! Very attentive and always helpful, kind and considerate. I highly recommend this hotel and I look forward to returning every year!

"Trying a New (to me) Property Recommended by Family"
ingridj264, 12 Février 2018

The property has been up-graded to reflect 2000's tastes. The exterior shows age, but paint and trim are recent. There is a nice fountain in the gardens outside the rooms, and some stone picnic tables to enjoy the out-doors in the same area. Nice landscaping and good low lighting to find your way at night. We did not use the swimming facilities or the exercise room, but they seemed nice and clean and well-kept. Breakfast is cooked to order in the small restaurant adjoining the hotel. It was adequate but not out of the ordinary. There is a bar, too, with nightly entertainment. It was quite lively the night we were there. Jazz was the genre, not my cup of tea. Many students from UofA enjoying that. The rooms are nice, with adequate lighting. Our room had a stall shower with soap dispensers and a nice shower head. The paint and surfaces are fresh. Linens were fresh. The queen beds were firm and comfortable. The train was a bit noisy before we went to sleep, but fairly quiet after 11pm. There was sound from the street too, but not bothersome. Ear-plugs were provided for those who need them. All in all, a pleasant experience.

"Restaurant is a wonderful surprise!"
Diane M, 12 Février 2018

The hotel was nice, but the Royal Sun restaurant was a wonderful surprise. The free breakfast was great, but the dinners were really nice. The chicken marsala was amazing. All the staff at the hotel and restaurant were helpful, but Nate, at the restaurant, made dinner fun.

"Great experience"
83pepperb, 08 Février 2018

My stay was wonderful. Very clean comfortable room. Would definitely stay again and would recommend to my friends. The staff was welcoming and very accommodating. I have no complaibts what so ever. Great experience.

"Older than the pictures"
SouthofSTL, 07 Février 2018

It was definitely an older facility, the room was oddly configured and had a 1960s feel. THe people were fantastic, and the little restaurant was great for breakfast, ok for dinner but the servers were fabulous. A little trip back in time.

"Great stay in Tucson"
Christina R, 05 Février 2018

We stayed here for 9 nights for the gem show. Our flight arrived in the morning and we came straight to the hotel (about 11:00am) to see if we could check in. Heather was extremely helpful and told us that if we waited about an hour, she'd make sure housekeeping cleaned our room (she even offered us a choice of locations) and got it ready. She gave us a great lunch recommendation (Casa de Molina) and we liked it so much we returned for dinner that night! When we got back to the hotel, she had personally checked our room to make sure it was ready for us, thought it was a little warm, and sent the maintenance guy up to adjust the thermostat. She explained the breakfast policy (free breakfast at the hotel restaurant with lots of choices, or order off the regular menu for $2 off) and gave us drink coupons for the bar (both of which you could pick up for every day of your stay). Our room was pretty great (205) - the water pressure in the shower could have been a little better, and you could hear the people next door because of the adjoining door, but they weren't in their room very often and they weren't being loud, so it was fine. The staff here is what really makes this hotel - every single person we encountered made us feel warmly welcomed and taken care of. We were greeted every morning by name when we picked up our breakfast coupons, and anything else we needed, we got. The trains do go by at night, but we found the whistles very soothing and didn't mind them at all (but they provide earplugs if you do). We also really appreciated the energy saving features - we didn't have to get new towels every morning, they only changed the sheets twice a week or so, there was a dispenser in the shower for soap, shampoo, and conditioner instead of all those little bottles, and the lights were on motion sensors so the switches glowed or flashed when they sensed movement, and the lights would turn off after a period of inactivity. The flashing was a little bright late at night, but the switches that just glowed were great. We were at the gem shows all day, and when we returned each evening we were so tired that we didn't explore Tucson very much. We ate every breakfast and many dinners at the hotel restaurant - the food was great, the menu interesting, but the staff again really made us return so often. The hostess brought us coffee and added more of the hazelnut creamer to the creamer bowl when I said that I preferred it, and then she remembered the next morning to do the same thing! We had a problem with our room about halfway through our stay, and they gave us a new room and even offered to move our stuff for us so we wouldn't miss the gem shows. All the staff was amazing, but Heather really went above and beyond. She really personified great customer service and we have absolutely no complaints about our stay. We can't wait to return next year!

"Great location"
Erika A, 31 Janvier 2018

If your looking for a clean place, a decent restaurant with a fun bar this is the place to stay. At check in they give you coupons for a free continental breakfast or two dollars off your meal, plus 2 for 1 drink coupons for the bar or restaurant. The service is fast and friendly. Like I said it's not the Ritz but it is clean, good and is in a good location. My only disappointment was the room did not offer a safe for your belongings that you would want to lock up so I did not let cleaning service enter to clean.

"Do yourself a favor and avoid!"
Jeremy S, 31 Janvier 2018

I was traveling to Phoenix and arrived late Friday night and this was the only available hotel and I should have taken that as a sign. Check in was a bit of a hassle to begin with do I went to the bar ordered two drinks and wasn't given back my card after I paid my tab thinking I would retrieve it in the morning no harm no foul. WRONG! I went to the restaurant in the morning and was told someone would be able to retrieve it for me 7 hours later because that area of the restaurant is closed and thru did not have keys. I called customer care and was told someone could let me in an hour later. Then come to find out a few days later I was double charged for my stay!

"Good location for your excursion around Tucson"
MtCrego, 30 Janvier 2018

Good location to jump off of for touring around Tucson. Restaurant next door is where the breakfast is served. We didn't eat there so no info. Rooms run a little small. Staff quite friendly. They have NO fans take note. I always sleep with one for back ground noise as well as air circulation. They do have a desk radio with some running brook sounds and beach waves really not soothing with the frogs croaking and the seagulls. Oh well. One really irritating point is they have NO exhaust fans in the bathroom. I think it should be a law that every bathroom has an exhaust fan. I think most people would agree!??

"Change from past stays"
Mary8762, 30 Janvier 2018

I have stayed at this hotel many times. The staff is very friendly, responsive and I really enjoy staying there. This year, motion sensors were put in the room. I understand why it was done but my first night there, it went off every time I rolled over in bed. The hotel very quickly fixed the issue but throughout my stay if one person got up to heed the call of nature during the night, the light came on. Being a light sleeper, it woke me up. So I covered up the sensor at night. It also was annoying if you were just sitting in the room reading and it would turn the lights off. I really do like this hotel, I just really wish they would get rid of the motion sensors.

"The staff is excellent"
dkjunk, 30 Janvier 2018

The property is fine (quite good for a budget hotel but not "great") but what made my stay wonderful was the incredibly helpful staff who really went out of their way for me (and the awesome free breakfast)! I regretted not bringing my swimsuit because the hot tub looked very inviting.

Bdbc, 25 Janvier 2018

This Best Western location offered quick check in, clean room and comfortable beds. The negative is it's located close to the railroad tracks. I noticed two new pairs of earplugs on the bathroom counter when we first arrived but did not pay them any mind. After dinner upon our return we noticed the first train whistles of many more to come the entire night. Long very long whistles. Earplugs came in handy but still I would pick a different BW to stay at if I pass this way again.

"On the noisy side, but a nice place to stay."
Margaret H, 23 Janvier 2018

The front office was jammed with people checking in when we arrived, but things moved right along with a very efficient and friendly clerk. We received an upgrade to a suite that was unexpected and much appreciated. It was located on the west side, about as far from breakfast as possible. We sat on the porch and enjoyed watching night descend. Our rooms were clean and well cared for. There were ear plugs on the bathroom sink which we didn't use, but the trains, planes, and sirens were a minor distraction at times. We took the advice of the front desk clerk and headed to breakfast before eight o'clock. Lots of choices for breakfast which was well prepared and efficiently served. The restaurant was getting full as we left so the advice was sound and appreciated. All in all we enjoyed our overnight stay at the Royal Sun.

"Old, but clean"
KitCat2007, 22 Janvier 2018

Yes, the rooms are remodeled, but this property is far from being updated. The room was clean, though. The front desk person was pleasant and accommodating. I wish they had added sound proof glass when they remodeled their rooms. There was a pair of earplugs on the vanity...I thought it was because it's near the university. But, no...a train went nearby every 30 minutes...ALL night! They do allow dogs, which is why we chose this place. That was nice. They also give you a couple 1/2 price breakfast coupons and a couple free drinks. We tried to just get coffee in the morning and that was a challenge, even when we offered to pay full price for it. They didn't know how to handle that.

"Angela was great!"
GudinoJr, 21 Janvier 2018

Angela was kind enough to find me parking when the lot was full and she even heated my food in the backroom microwave. Great job, Angela! She also informed me of the express checkout option which I think is very convenient.

"Friendly and clean"
Amber V, 18 Janvier 2018

Our room was clean and a good size. We reserved a King with a sleeper sofa. The sleeper sofa was very small. The free breakfast was amazing. Huge selection made to order and tasted great! Only drawback was the service was very friendly but a little slow.

"Great Experience!"
agw2913, 17 Janvier 2018

The rooms were clean and well appointed. The Desk Clerk was friendly and informative and knew me by name on my next visit to the front office - impressive! The breakfast in the restaurant was outstanding - not your typical free breakfast as it is a full service restaurant with additional extremely friendly staff. Good location - about 1.5 miles to U of A, which was the reason for our visit. Overall - a very pleasant experience - if we come to Tucson again we will definitely stay here. Thank you!

"A great place to stay in Tucson. Easy walk to downtown."
rickobrienphilips, 16 Janvier 2018

The room was clean. The bathroom was very convenient. We had breakfast every morning at the Royal Sun restaurant. The food and presentation was very good. The entire staff was friendly and very efficient. We had dinner one evening. Our meals were delicious.My husband enjoyed the pool and spa.

"Great food and great hotel."
Joséphine M, 14 Janvier 2018

The hotel was really confortable and clean. The restaurent was excellent with a very friendly staff. I loved the breakfast menu, with a lot of choices and really tasty food. A heated pool and jacuzzi are available to guests. I was on business trip but I may consider to return for holidays. A bus stop is in front of the hotel and allow to travel easyly to down town Tucson.

Jim N Connie R, 12 Janvier 2018

I had a problem with the bed and the desk manager took care of it. They treated me great. Everything else, including the breakfast were awesome. I would recommend this property to anyone traveling to Tucson.

"Second stay here"
anniefield, 09 Janvier 2018

Stayed here at the same time last year and enjoyed it, so on our return to Tucson we had no hesitation in choosing this hotel again. It is like a motel rather than a hotel so you can park very close to your room. The rooms are a really goods size with a comfortable bed and pillows and lots of tv channels too. Its good having a full length mirror and a fridge for keeping drinks cool. The bathroom is very small though the shower is nice and large with shower gel,shampoo and conditioner dispensers on the wall. The pool is great for a swim and the breakfast in the restaurant is a nice bonus with such lovely and friendly staff. The only reason I have given it 3 stars is because of the train horns. The first night I hardly noticed them but the two nights after that they seemed to be more frequent. I am sure if you use the earplugs it makes it a lot better. The area is fine for us and we have no problem in walking to 4th street and back for dinner and drinks each night. Looking forward to staying here again same time at the end of the year.

"Little weekend trip."
DeniseR1121, 08 Janvier 2018

Husband and I stayed 3 nights to do some site seeing in Tucson. The hotel was clean and comfortable but a little noisy. (They did provide earplugs, which was nice) The location was perfect for our needs. We had dinner and drinks at the bar and watched some karaoke. The next morning we took advantage of the free breakfast. Both times the food was very good and the service was great! We would stay here again.

"Delegation of Students stay at Royal Sun Inn"
adac389, 08 Janvier 2018

Our group stayed a total of three nights with the last night separated by 5 days. The rooms were well apportioned and prepared. Staff helped us with late check in and late check out on two occasions, the cooked breakfasts were above average with much more food variety compared to five other hotels we stayed at. When a different rate was posted for the last night, staff graciously adjusted it back to the agreed upon rate. We found the hotel to be very good for access to the 4th Avenue merchants and restaurants, to University of Arizona Campus, and to the Downtown Tucson.

"We loved the raisin cookies at reception"
Staidthere, 07 Janvier 2018

We stayed for one night in room 313 on the ground level at Royal Sun Inn. The room was large enough for our 4 suitcases, there were no sounds above us, wi-fi was good, and wall plugs were well placed for convenience of charging. Room 313 is well located so that the sound of the train horn didn't bother us We ate at their cafe at 9:15 pm, just before they closed, and ordered Caesar salad, white zinfandel, and coconut cake. The food was a good value. We returned to the room after picking up more raisin cookies, which are quite addictive. There were many tables in the breakfast area and the menu choices were unusual. For instance we could choose fruit or cereal or eggs. Orange juice cost $2 extra. After paying a tip for a novel combination of breakfast foods, we felt we would rather have a buffet where we could take what we wanted. The staff at the reception desk were very helpful and friendly. And we loved the raisin cookies. We felt that Best Western Sun Inn is a very good value.

"Nice Base for Exploring Tucson"
NWOhioGuy, 07 Janvier 2018

We stayed here two nights while exploring area attractions. It appears to have been recently refurbished or perhaps it was just well-maintained over the years. The room was clean, everything functioned, and we slept well. There is an attached restaurant and lounge. A tasty sit-down breakfast was included in our room rate. The lounge was relaxing and featured live music. we would stay here again.

"New Years trip"
Robin R, 03 Janvier 2018

Enjoyed Tucson - rented a car and went to Tombstone and Bixby. Want to MoCA and various restaurants. Very relaxing. A Mello place. Lots of art everywhere. Enjoyed the hotel stay. Picked this one for the pool and jacuzzi. The weather was warm too so it felt like a summer vacation. We wandered over to their restaurant/bar a few times and were there for karaoke. Lots of fun. We did not sing.

"4.5 stars - Good overnight option"
cosmotron, 03 Janvier 2018

After a 13-hour car ride, we were happy to find this very clean hotel (BW is usually our last-minute, go-to option for road trips with the dog). Reception staff were very nice, and got us in and out of there quite quickly. We were placed in the rear building, first floor, by the pool. Our King room was spacious and had a good setup (long desk area, refrigerator, etc.). No complaints at all, but wondered what the provided earplugs were for…ah, the train, which we heard all right! Although we left very early the next day and had to miss the 6am start for breakfast, we were happy with our brief stay.

"average hotel in declining nieghborhood"
robertcX9904CQ, 02 Janvier 2018

An aging Best Western, but has been well maintained. The neighborhood is older and in decay. A few bums and derelicts were seen on street corners. Reasonable street noise but the nearby railroad locomotive air horns were extreme and all night. Not up to B-W standards. The hotel saloon was well above average and offered a generous pour at reasonable prices. The restaurant faire was tasty and reasonable in price perhaps a 2 star experience.

"Not worth the price"
Giacomo R, 01 Janvier 2018

Paid full price (180$/night) and found a smelly and noisy room. The bathroom needed a refurbishment. Breakfast was included but they only gave us a 2$ coupon.. and the quality of the breakfast restaurant was poor.

"the Aggies from NMSU won the Bowl game."
Frank K, 01 Janvier 2018

The folks at the hotel are outstanding. nice place to sleep and relax. it is really close to the interstate and to the University of Arizona. you can walk to the light rail and go all over the university.

"We'll be back!!"
Don M, 28 Décembre 2017

Clean, professionally maintained, organized. The detail shows. Nice heated pool. The breakfast was a treat. Efficient and friendly staff. Compliments to all that work in the restaurant! We've stayed in many Best Western motels. This one is a cut above. Thanks to all.

"Great Hotel"
bargainmama, 27 Décembre 2017

We had reserved this hotel Room way back in Oct. but I Guess I Did not know you had to climb steps and that is very difficult for me. So they said they would refund our money and I Was scrambling trying to find a new place to stay and was not feeling well either ended up The Manager found us a room on the first floor and to our surprise it was a beautiful suite. That was so so nice of her to Do that. Next morning feeling pretty sick. The day manager ended up giving us Directions to the closest urgent care and gave me water and Tylenol. Really appreciated the caring and hospitality of this hotel staff

"Great hotel"
Ana C, 27 Décembre 2017

The hotel was great. Staff was very friendly. The beds were very comfortable and room was of good size. It was nice that the hotel is close to the campus of the University of Arizona. Breakfast was very good and the restaurant in the hotel is very good. I would recommend this hotel.

"Good central location"
Clayton Lorna C, 27 Décembre 2017

All of our kids and grandchildren we're going other places this Christmas. So we decided that we would have a couples getaway. We were looking for a good central location in Tucson so that we could see and drive to some of the great places to visit. It appears that this hotel was probably built in the late 60s. And recently remodeled I would say within the last five years. And they did a great job. The grounds were very well landscaped and maintained. We reserved a king room and they upgraded us to a king suite. We found the staff to be great to work with and extremely helpful whether you were checking in or at the restaurant. The breakfast is made to order at the adjoining restaurant. I personally would rather have a nice continental breakfast where it's easier to sit watch the news and drink coffee for several hours. But most people we talked to love the breakfast. There are train tracks close by and trains come by quite often including in the middle of the night, I grew up with this so it seemed comforting to me. You also get noise from the adjoining rooms including upstairs, ear plugs are provided in the rooms, this was not annoying to me but I thought I would mention it. When I left some clothing in the closet they were quick to call me on my cell phone so that I could return and retrieve. We really enjoyed our stay at the Royal Sun Inn.

"Best western stay"
Char A, 23 Décembre 2017

Service was awesome, room was clean and neat! Hotel offered express check out and called the night before on how to do the process. There was a hand written note welcoming us and thanking us for staying there. Stayed in a suite which was nice for when my husband got up early.

"A good place to stay"
Margarita S, 19 Décembre 2017

Very confortable, nice rooms and with a good space, pet friendly, and include the breakfast was very nice, hot and fresh in a restaurat with several options, I think that was my best part for an hotel with a similar price a budget hotel

"Nice hotel for the price"
Jill I, 18 Décembre 2017

We found this hotel on at the last minute. We were hoping the value for the money would be good. It's on the edge of the university campus. Nice and quiet hotel. The restaurant is the best part.

"My stay at BW Tucson"
janfit2017, 18 Décembre 2017

Room was fine. The HVAC system was noisy, but we didn't need to use it. The trains during the night interrupted my sleep, even when I used the earplugs. As a result of not getting enough sleep. I have come down with a virus.

"Excelent breakfast and great restaurant"
michellebZ186LH, 17 Décembre 2017

The complementary food served for breakfast and the menu and food served at the restaurant during lunch/diner is excellent. The service was also top notch. Highly recommended... The only issue encountered is the occasional rail road track/train noise. Keep in mind that the noise is shared by all hotels accommodation in the area.

"Great Breakfast"
Mary D, 14 Décembre 2017

We were upgraded to a suite. The room was very comfortable except that the heating/cooling system would not hold the temp I set it at. Trains were heard throughout the night but the hotel provided ear plugs so it was not a problem. The breakfast was terrific. We could choose items off a menu. It was served hot and was delicious

"Economic and comfortable"
Gini S, 12 Décembre 2017

Great place to stay. Everything is clean and well-maintained. The staff is helpful and thoughtful. Overall, quiet and convenient. Freshly cooked breakfast and enough options for someone who is both allergic to eggs and requires a gluten-free diet. The wi-fi is one of the best I've encountered in many hotels across several states - and it's free.

"Comfortable rooms and extremely helpful and friendly staff!"
Virginia G, 11 Décembre 2017

Room was good size, decorated in nice colors, comfortable beds. We had free made to order breakfast which was excellent. Morning staff at restaurant was very friendly. Nate was so friendly to all customers. Made you feel like an old friend. Every meal at dinner was really good. Service was excellent. 2 for 1 drinks in the evening was welcoming after working all day. Front desk made it very easy for me to have a package shipped to hotel before I arrived. They stored safely and were very accommodating. I found their price to be good for weekend of 4th Ave Street Fair. I travel a lot and found this to be a great property.

"Good stop over hotel"
Kim L, 11 Décembre 2017

Good Hotel for a one night stop over , room was modern décor, bed comfortable, breakfast in the restaurant was menu choice, cooked to order, nice change from the usual buffet, We were traveling with our dog and there is a lovely park across the street.

"just another motel with outdoor corridors, parking lot noise, and homeless "visitors""
BenThereT00, 09 Décembre 2017

This motel has outdoor corridor/entrances. Room 211 has a guy with a backpack that sits in one of the chairs in front of the room and continually knocks on the door; this was even after I told him it was not his room and the night security "removed" him. He knocked at 11:00 pm, then went to the front desk and asked for a key to 211 - the front desk then called to confirm a key should be given... NO. He knocked again at 4:30 am and at 6:00 am. If the motel knows room 211 is a problem with this guy keep a watch for him or don't rent the room. WTH?

"2nd visit in 2017"
Carol K, 08 Décembre 2017

Office staff great. Always a smile and working to help with special requests. Clean rooms. Free cooked to order breakfast and 2 for 1 coupons in Cantina. Pool and hot tub clean and ready to go although we didn't use them. Did sit in pool area to warm up in the sun and have morning coffee. We will be back!

"Noisey unsafe area overpriced for location"
mexicovacations63, 05 Décembre 2017

Not a good experience all around. Homeless people across street asking for money. food was bad.You could hear the trains and sirens in your room. Signs posted at parking lot that hotel is not responsible for your car if it is broken into.

"Great value and experience"
davidraphaelm, 05 Décembre 2017

An almost weekly visitor to Tucson, this facility has become a "home base" away from home. Rooms are always clean and tidy. Staff is welcoming and professional. Internet is fast. No surprises - a good thing!

"Great Value"
ElizaAnn77, 03 Décembre 2017

The room was very clean and had everything we needed. While we didn't utilize it on this trip, we dipped our toes in the pool and it was a wonderful temperature even in December. The complimentary breakfast was great and there were so many options. I would happily stay here again.

whynot4382, 03 Décembre 2017

Have stayed at this BW off and on for about 30 years. While it is a very clean place and you can see the effort put forth to keep cleanliness a very visible quality of this motel its age is also apparent. We had a suite while spacious was missing a table and the lighting was extremely dim. Limited hours of the cocktail lounge and dated buildings in a perhaps improving section of the city but somewhat sketchy area we will unlikely stay there again anytime soon. If things seem to improve we would be willing to try staying once more.

"Great staff and location"
azhottraveler, 03 Décembre 2017

The price was right and the location was very convenient for what our needs were for only 1 night. However, the rooms need to be updated with insulation added to the walls because you can hear everything in the adjoining rooms. Our bed was too firm and the pillows are lumpy and uncomfortable. The staff is outstanding and the food is acceptable. The pool and hot tub are clean and nice. TV needs to be larger for the size of the room.

"great stay"
Mary G, 30 Novembre 2017

excellent service all around from front desk to housekeeping and restaurant; highly recommend this property; in fact, we returned again almost immediately after our first stay; unqualified recommendation

"great location"
Ruth154937, 30 Novembre 2017

This motel has a great included breakfast and 2 for 1 coupons for the adjoining lounge. It is walking distance to the downtown, St Augustine cathedral and the presidio. This motel is not fancy but it is clean and has a pool, spa and exercise room.

"stay at BW"
Khurshid E, 27 Novembre 2017

The room was good but the train sounds kept us awake in early hours of morning from 4 am to 5:30am . It was horrible couldn't sleep.Other than the train noise ,it was a good stay.I would go back to this place only because of its proximity to the University.

"Rudeness in the Lounge during Karaoke"
Skip W, 25 Novembre 2017

I want to convey negative feedback regarding the Best Western (Royal Sun) in Tucson, AZ. Twice now I have had to endure customers in the motel's bar/lounge make fun of my first name, Skip, as I was called up to sing in the karaoke. After the first time, I spoke in person (during the day) to a manager at the front desk. Yet last night not only did some customers again make fun of my name while the sub-contracted karaoke employee looked on, she declared to me, "They weren't making fun of your name" as I handed the mic back to her after singing a bit of the song. She apparently felt she could not be wrong, which added insult to the injury (i.e., she should have nipped the rude conduct in the bud). Last night I informed the onduty employee at the front desk. She didn't think the motel bore any responsibility as the karaoke is subcontracted. I disagree. The motel is responsible ultimately when it subcontracts out a function taking place on the motel's property. The lack of responsibility shown by the karaoke employee (the same woman worked both nights I was subject to my name being made fun of) and by the desk employee really offend me. It should not be so easy. I asked the desk employee for the contact email of the manager I had spoken with during the week, but I now see the email address is a general one to the motel. It appears that the desk employee was in a way deceitful or at least not willing to put me in direct contact with the manager. I will not return to the Royal Sun, and I shall urge others not to eat, drink, or stay there, but I do feel that your company should be aware that me talking with a manager this week did not result in any change.

806brianu, 21 Novembre 2017

i THOUGHT IT STRANGE TO GET EAR PLUGS WHEN i GOT TO MY ROOM BUT ABOUT MIDNIGHT i FOUND OUT WHY A DISCUSSION IN THE ROOM NEXT TO MINE WAS CRYSTAL CLEAR. Employees could care less that I was there sure I get some people who stay in these places have an overestimation of self worth but do not take it out on me please! I just needed to be in your town for business wanted sleep and that is all.

"My Favorite Place in Tucson"
A3601DCrobertb, 19 Novembre 2017

I always stay at Best Western Royal Sun Inn & Suites when I travel and have been doings so for several years. I am Never disappointed with my stay. The employees go out of their way to make sure I enjoy my stay to the fullest every time I'm there and in fact I now plan my travels just so I can stay here it is that Great an experience.

"Nice hotel with spacious rooms and a great pool/ spa area"
acquarius_69, 18 Novembre 2017

We stayed four nights at this hotel. The woman at the check in was nice and polite, we got a nice room very close to the pool area. The room/suite was big an clean, but the baathroom could have had better ventilation. The breakfast was nice, however a buffet in stead of "à la carte" maybee would have been even better. And you have to go to the reception to get breakfast tickets every day. The cleaning was OK, however the maids vere not so polite, and they forgot to give us towels one day and soap/shampoo on another day. Anyway we really liked the pool and the spa area and also our patio with a couple of chairs and small table where we enjoyed the warm and delightful evenings.

"Exceeded Expectations"
Ashton H, 16 Novembre 2017

My husband and I booked our first night after a 36 hour cross-country road trip at this location. We were traveling with our two dogs, and to be honest, just booked a place that was pet friendly/affordable for us to stay a night before continuing to Saguaro and Flagstaff the following day. We didn't need much, and weren't expecting much--but oh my goodness we were so surprised! The location was perfect. The hotel and grounds were gorgeous--beautiful landscaping, fountains, etc. The staff was extraordinarily friendly. There was an on site restaurant and bar which we received coupons for when we checked in. We decided to take advantage of the coupons and convenience, and ate at the restaurant. Diner style. Clean and visually pleasing. Nate was our server--he was so friendly (and happened to have an item on the menu--the breakfast burger..that was amazing!) He also recommended some local stops. 100% would recommend this hotel for anyone staying in Tucson. Grounds, service, and amenities far exceed the cost.

"Overnight stay"
zivagirl, 14 Novembre 2017

Their two room suite that offered two televisions and a door separating the main sleeping area from the sitting room is very large and we were quite pleased with it. It could easily accommodate a family. The Assistant Manager, Heather was very professional and accommodating to our needs; she is definitely an asset to Best Western!

"Awesome food; Very clean rooms"
andrewwM2653QY, 13 Novembre 2017

The restaurant and bar really make this motel a favorite. Only place to stay in Tucson. The staff are all really friendly. The food at the restaurant really tasty. Awesome experience. I spend 2 to 3 weeks are year at this motel. Great value!!!

"Close to U of A"
938tanah, 13 Novembre 2017

We were in town for a football game at the U of A. It was to perfect location to stay. Very clean and nice. The park across the street had some homeless people hanging out, but we felt very safe. We had no issues at all.

"The very best at Best Western Royal Sun"
SuziMore, 12 Novembre 2017

We always stay at the Best Western Royal Sun in Tucson. The heated pool and hot tub are just two of the many things we love. Because I suffer from many allergies, I call ahead to make sure they have been careful not to use any harsh cleaners in the room I will have as well as opening the windows to air it out several hours before I arrive. They may not have a large hall but they do offer a large room in the restaurant that I could book if I need to have a small presentation of my work as I am a lecturer. The staff are kind and care that I have every need met.Their restaurant offers delicious dinners and a bar with live music and karaoke through the week. We always go back.

"Very nice hotel"
verdarempel, 09 Novembre 2017

We enjoyed our 4 day stay in Tucson very much. So happy we chose this hotel. Not only is it very nice the location was great for us and all the staff were awesome! Will definitely stay here again on our next visit to Tucson!

Jackietravels1, 08 Novembre 2017

This small lounge at the BEST WESTERN ROYAL SUN on STONE ROAD, near downtown Tucson, offers live music, particularly on Monday night with the PHIL DAVIS TRIO, including PHIL DAVIS, LAMONT ARTHUR and MALIK ALKIBAR, all jazz greats from the Tucson area and members of the TUCSON JAZZ SOCIETY. They allow other musicians to sit in and create a wonderful and HIP night. The Bartender makes the best MANHATTAN I have had in years, plus the food menu is great. The seared AHI TUNA with AVOCADO is splendid.

"Fabulous Stay"
teresah921, 06 Novembre 2017

Fabulous hotel for our weekend in Tucson. Room was spotless and everything was extremely well maintained You can tell it was recently remodeled that included touch lights, phone and computer chargers built into the light, the quietest a/c ever experienced in a hotel, very nice shower, comfortable king size bed and alll the outside concrete was sealed to make it look new. Upon checkin we were asked if we wanted a complimentary upgrade to the junior suite - yes!! Complimentary made to order breakfast in the restaurant next door topped off this very pleasant stay. Will stay here again.

"Preferred location"
719dudleyg, 06 Novembre 2017

Pet friendly was initial motivating factor that coincided with our travel schedule, returning from Big Sur CA to Humble TX. Restaurant at this facility was an outstanding feature we enjoyed that should be a model for other similar Best Western Hotels. Availability throughout the day in addition to the complimentary breakfast calendar & menu, including an evening meal was a very big plus.

"train whistle noise all night long. not ablet to sleep"
Ed K, 06 Novembre 2017

a train passes by every hour and blows its whistle at all RR crossings. the white noise app on my ipad didnt even dent the discomfort. we ddint get a good nights slepp the 4 days we were there, this hotel should only be for people who are deaf

"Tucson Arizonia visit"
kristinew376, 02 Novembre 2017

I was in Tucson for a conference, but decided to come in a couple of days early to explore the city since we have not been there before. Our stay was great. We were able to check in early on Saturday morning, therefore giving us time to enjoy the day. We were able to use the pool and hot tub, both which were very clean and the area was well kept up. Granted this is an older hotel, but the rooms have been remodeled. We were on the 2nd floor and had our own sitting area right out front the front door. We had upgraded to a suite, so first you enter the living room and then you have your bedroom. Both rooms had flat screen TV's, plus we had a mini-fridge & micro. We walked to 4th Street for dinner that night, felt very safe going through nice neighborhoods and well lit streets. Breakfast was at the restaurant on-site and it was made to order and was very good.

"Great Stay"
A5637LYdavidh, 31 Octobre 2017

This hotel is conveniently located close to everything. Location may not be the most desirable but the property is well maintained and I have never encountered any problems with concern to theft. The only thing I could recommend is for the property to have an area for travelers with pets. There is a park across the street but has a problem with homeless people.

julie w, 29 Octobre 2017

Customer service at night when I checked in was amazing. What a lovely surprise. She was kind and cared about my well being and safety. After being accosted in the last hotel It was most appreciated. The hotel was tight for parking lot. Room was beautiful and quiet. It was a nice change.

"Visiting son at U of A. Homecoming weekend."
heychrissy, 29 Octobre 2017

Great location with easy parking. Clean. Complimentary breakfast was a nice touch. Friendly staff. It's not the Marriott, but affordable and perfect for a short stay especially if traveling with family/kids and on a budget. Suites are spacious with microwave and 2 refrigerators. There is a bar and restaurant on site.

"Nice no frills hotel"
debbiegY9127MT, 27 Octobre 2017

The hotel was very nice basic, clean and comfortable hotel. The breakfast was great. Different from the typical complimentary breakfast. The waitstaff was friendly and courteous. The location was good for us, being just a few minutes to campus.

"Great Location, clean, great breakfast, overall good value"
MaBunny, 26 Octobre 2017

The grounds of the hotel are very nicely kept. You get a fresh made breakfast as part of your stay. The room was clean, nice sitting area right outside the room. Very close to get to most places in Tucson with 10 minutes or less!

"Very clean!"
983yessi, 26 Octobre 2017

I stayed for one night and was very pleased. Angela was very nice! The room itself was very clean and the bed was decent . The location is good, close to downtown. I would definitely stay here again if I'm ever in town.

"Large Rooms, Helpful Staff, With Some Issues..."
paulahN7564MQ, 24 Octobre 2017

Visiting for Business at the University. Felt the price was affordable and good value. Staff were helpful. Suite was clean and large. I requested a 2nd floor room and was happy I did as I did not personally feel safe in the area, as well as in the hotel based on how it was set up. Breakfast was really good & internet worked. Train was VERY loud and right behind hotel. I was awoken every 2 hours and it was very difficult to sleep. They provide you with ear plugs but I do not find those helpful. I wouldn't stay there again as a female solo traveler, but it served it's purpose for a short stay and others may be happy there.

"value and quality"
F8416ZAmarya, 24 Octobre 2017

Quiet. Restaurant excellent. Room clean and utile. Pet friendly. Lovely pool and hot tub. Very reasonable price. Mattress could have been better, but not the worst I've been on by far! Ample parking. Easy access.

Andrea M, 23 Octobre 2017

The staff was very accommodating. Our room was ready early. There was no microwave at check-in, but one was brought to us within 5 minutes of our request. Everything was clean and neatly kept. I highly recommend this hotel.

"Acceptable budget hotel"
T7811SSphilips, 14 Octobre 2017

Stayed at this hotel during stay in Tucson. Was in desired location. Hotel features and amenities were acceptable for a small budget hotel. Worst problem was numerous trains that kept me from sleeping well at night

"Comfortable, quiet and nice"
Joelle B, 09 Octobre 2017

Second stay at this facility. They have done some extensive remodeling and rooms are pretty good. It was better the first time, some things have slipped a little in the last year. But for the money, it was very nice. We did run into a glitch with the toilet not functioning and one of the front office staff immediately offered for us to move, but the older staff member grabbed a plunger and went to the room, to no avail. I was a little disappointed that this was offered as opposed to just moving us without inconveniencing us for 30 min while she plunged the toilet which did not fix the problem, we ended up moving anyway. We were offered a suite for the same room charge and it was bigger and very nice. The breakfast that comes with the room is terrific. Table service and so many items to choose from. We will consider staying there again, BUT we will check out the amenities in the room before unpacking. It was a huge hassle.

"the pool is perfect"
darcelle p, 09 Octobre 2017

Nice quiet time to enjoy the lovely pool. Angela is so kind at the front desk and express checkout with Heather takes literally two seconds. thank you. the suiutes are beautiful and clean so clean !! thank you

"Great State."
billynchrisnpa, 08 Octobre 2017

Fantastic service would definitely go back again plan on staying another month there.upgraded to a suite the service was excellent couldn't do anything better but definitely go back againand the rooms were clean everything function properly had no problems whatsoever

"Visiting the Old Pueblo"
K9817JRlouisc, 04 Octobre 2017

Our three night stay at the Best Western Royal Sun Inn & Suites in Tucson, AZ was good. I'll break it down into positives and negatives. Positives: 1.) Excellent staff was always checking to see if everything was ok. 2.) Complimentary breakfast was outstanding, since it was cooked to order in their restaurant and the menu had lots and lots of selections and options. 3.) Internet was both hard wired (LAN) and WiFi and both were fast and stable. 4.) Tons of channels to watch on a good sized TV. 5.) Mini fridge to store your drinks and keep them cold. 6.) Good sized walk-in shower with excellent water pressure and adjustable nozzle. 7.) Adjustable thermostat with central AC/Heating, instead of those loud "window" units. 8.) Pool was big and clean. So was the hot tub. Negatives: 1.) Hotel is very close to the train tracks and of course, the train blares its horn at about 2 or 4 AM! Can't blame the hotel for this, but it is what it is. Folks just need to know to expect this. Hotel does provide ear plugs, which were already present in the room. So, it's a known fact. 2.) The plastic pan in the walk-in shower was really dirty and stained. Someone needs to go in there with some powder cleanser and a good stiff brush and clean that shower floor! 3.) Many of the white towels had various stains on them. They should either do a better job of laundering their towels or if they can't come out clean, they should throw them out or use them as rags! Don't give your guests dirty towels! Quality control! 4.) Bed sheets had stains on them. Again, do a better job of laundering your bed sheets and have better quality control to make sure only clean bed sheets are being fitted onto the beds! 5.) Lipstick stains on the blanket. 6.) If staying on the 1st floor, you will hear steps, stomps, creaking from the floor above you, if that room is occupied. So, make sure to get a 2nd floor room and step lightly to give your downstairs neighbor a break. Again, this is just the nature of this old hotel and it is what it is. So, there you have it. Our experience with this hotel and the positives and negatives. I thought that being right across from the park that was loaded with homeless people might cause issues, but they didn't come onto the property and we really didn't have any sketchy people loitering about the hotel. So, that was a relief. The property is very nice and has lots of nice touches. It's just old and is close to the train tracks.

"Nice roadside motel"
Will de d, 23 Septembre 2017

The Best Western Royal Sun Inn & Suites is a basic, but nice roadside hotel, close to the I-10 and downtown Tucson. You can walk to the university and downtown within half an hour and there is are bus and tram stops nearby if you don't want to walk or drive. Check-Inn was quick and pleasant and we were allocated room 215 on the first floor. I was not given the usual welcoming package for BW Platinum members though. The room was large and clean. Although the hotel is not directly near the rail tracks, passing trains can be heard from time to time and every passing train driver likes to sound their horn four or five times day or night for a reason unknown to me. The hotel does provide earplugs for light sleepers. On the first night there was a barking dog left alone in the room next to me, but fortunately dog and irresponsible owner left after one night. The service of the room was a bit unequal leading to the drawers opening all by themselves. So, sometime to watch out for when you want the bathroom in the dark at night. The key cards stopped working five or six times in a two night stay. The lady at reception told us not to keep the cards near our cellphones, but the cards were not near our phones. So the system probably needs an upgrade. The WiFi was dependable and there is an included breakfast with many options. But this breakfast is only served until 9 am, even during the weekends. For someone on vacation that really is to early. After the first night, the housekeeping staff didn't clean the room until 4 pm, but that was not an issue for us. A nice bar serving craft beers was part of the complex. Two for one vouchers were given upon arrival. Overall, the friendly staff and location make this place worth a visit. The price of the room was worth the value. And Tucson has a couple of excellent breweries that are easily and safely accessed by foot or public transport from this hotel. And a real recommendation is the Ethiopian restaurant Zeman just across the main road from the hotel. The best meal I had since arriving in the US more than a week ago.

"Very satisfied."
jmeagherjim, 23 Septembre 2017

We were very satisfied with the great service, good price and good location. We would recommend this Best Western to our Family and Friends. The good location made out vacation much easier and enjoyable.

"A staff that strives to meet your needs"
Lawrence N, 21 Septembre 2017

9/10-13, 2017 A group of 75+ y/o's had a 50th reunion. We came from across the country. Planning with the Royal Sun staff was done over the phone and on line. They delivered! Good room locations, arrangements for prepaid meals, 1/2 price drinks, follow up's by the asst. manager, thoughtful maids, etc. Our group of world travelers were well pleased by the service, the food, and the honest concern of the staff that all our needs were taken care of. Thank you Alfred and Lea for making our 3 days a wonderful experience. And- the breakfasts really are excellent. Larry

"Great Place to Stay"
DDLVKL, 18 Septembre 2017

The place was very clean (including restaurant), front desk was very friendly, free breakfast was a sit down event with several typical breakfast choices served to you. And it's very convenient to drive downtown from here. We will be staying here again.

"Better than expected"
KennethWeene, 18 Septembre 2017

Breakfast was outstanding. The room was okay but needs renovation; I think the word I would use is scruffy. The train noise at night can be a problem so bring earplugs. However, the location is great and the staff very nice. So, overall this is a place to which we would happily return.

"Staycation "
Erikka K, 18 Septembre 2017

Spacious clean rooms, enjoyed the jacuzzi in the bathroom. Close to the university and downtown. All the staff were very hospitable. Breakfast was great, my only complaint was the lack of standards with the restaurant staff attire.

"Vacation "
rexasangel07, 15 Septembre 2017

A fairly nice place to spend the night, the bed and pillows are the only reason it did not get 5 stars. The staff, Reastraunt and room were all very nice. Pillows were kinda hard and my husband said that his side of the bed was tilted so he kept feeling like he was going to roll out of the bed!

"Met all our needs and them some!"
Carol E, 14 Septembre 2017

We had a 50 year Peace Corps reunion here. A better venue could not have been chosen. The staff was very friendly and accommodating. Having a bar and restaurant on the site was a real plus. The restaurant folks were awesome!

"squeaky beds"
B936IAmaryk, 13 Septembre 2017

Close to several major roads, but had no problem with the traffic noise regarding sleeping. The beds however would squeak every time you moved and were not as comfortable as I thought they should be. What's with the " must have a minimum of 200 characters" to leave a review?

"Spacious, comfortable rooms, clean property, nice cooked to order breakfast included. Great service from staff."
Kim M, 06 Septembre 2017

We have stayed at this Best Western property several times while visiting our U of A student. Always slept well, although there is a bit of train noise overnight, but nothing that we've noticed unless we were awake for another reason. Rooms are spacious, clean and they seem to actually care about your experience. Have had a great experience on each trip. Pool has been clean and inviting on each trip. They are helpful and willing to accommodate special requests, i.e. extra bed pillows. One of the things I dislike about morning travel, especially in a busy college town, is trying to find a place for breakfast when there are usually many other parents and visitors vying for the same. While the breakfasts may not be of the gourmet recipe type, they are good, filling, well-prepared and served with a smile. Quick to offer coffee refills and great service. We have had our student meet us there for breakfast and saved ourselves long wait times when no one was in the mood for that after a late night football game, etc. Great property, especially for U of A visits. On this trip, we received a call within 30 minutes of arrival to ask if we were pleased with the room. Nice touch and appreciated.

Kimberly C, 06 Septembre 2017

Big room, walk-in shower, great complimentary breakfast. Bed was a little hard, and the pillows were square, but we enjoyed the little things; it being green friendly, being asked at check-in if we wanted our room serviced everyday and the great Wi-Fi.

"Great place to stay"
Thomas Q, 05 Septembre 2017

Very good find! Room was clean and bed was very comfortable. The bar and lounge on premise with live music was a real treat. Shortly after checking in, the manager call to make sure the room was up to our expectations. We will definitely stay here again.

"Great Centrally Located Hotel"
svgs, 02 Septembre 2017

We came here to attend a family member's celebration of Life that was being hosted about five minutes away from the hotel which for us was very convenient. Its location would be convenient for many as it is close to downtown; and the funky the 4th street. I must say that the staff was professional and helpful. The rooms were spotless and had been recently updated. The free breakfast was available in the restaurant right next door which had been renovated a year earlier. That experience was extremely pleasant as the waitress was personable and professional. One was given 10 choices for the the free breakfast ; and if one did not like that you could order from the menu for a fee of $2.00 extra. The portions were generous and good. All in all, a good experience!

"Nice hotel, great staff."
Michael H, 29 Août 2017

I was a little Leary because there are some very bad parts of Tucson and I didn't know where this location was but it was very quiet, had a great breakfast and the staff were exceptional. I would definitely stay here again.

"Rating would have been excellent except for..."
Robyn A, 29 Août 2017

The staff in the hotel and restaurant were helpful, courteous and friendly. The food was hot and delicious. The only reason this review didn't get and excellent rating is that the mattress is very uncomfortable and lumpy. I woke up with a backache that I still have, 2 days later. Upgrade those mattresses and you'll get an overall excellent rating!

"Pleasant enough"
X4267YNjamesa, 26 Août 2017

If you could stop the train whistles at all different times of day and night it could be the perfect motel. Great access to University of AZ and medical facilities. Free full breakfast, pool, and staff are excellent.

"Great nights rest"
Hazel C, 23 Août 2017

Great stay. Wish I had more time here. The suite was lovely and spacious. The setting outdoors was lovely with ponds and fountains. The family enjoyed the pool and spa. Hubby enjoyed the patio that comes with each room!

robertasV4443DV, 21 Août 2017

The staff was nice and friendly. The pool and jacuzzi were the highlight. Much needed after moving daughter into college. Rooms clean nice, bed soft. I recommend this hotel. Convently located to the campus of University of Arizona

"Drop off University of Arizona student "
Kory J, 20 Août 2017

We were pleasantly surprised by this hotel. We have never stayed at a Best Western hotel simply because we have opted for the more upscale hotel chains like Marriott, Hilton and Hyatt. Albeit those listed aren't top of the line, they are for our family of 6 budget. wife gave be the responsibility of booking the hotel and was a little "pissed" when she learned that we were staying at a Best Western. I know this sounds snooty but hold on for a second. We have stayed at the Hyatt Place and Homeland Suites in the past. Both of these chains have wonderful amenities, they are clean, newer fixtures, bedding and decor. That said we were PLEASANTLY surprised to find The Best Western Royal Inn & Suites in Tucson, AZ on par with both the Hyatt Place and Homeland Suites. The exterior is very traditional having a 2 story hotel with the room doors facing the parking lot. Baby boomers can relate here - this was our idea of a hotel! Well welcome home oldies but goodies. We parked smack dab in front of our room and carried luggage right in and right out. No long Vegas style hallways with elevators and walking past front desk staff that don't speak. The room we had was a suite with a jetted tub. Also included was a pull out sofa located in a separate front room with a privacy door and it's own flat screen TV and mini fridge. In the separate sleeping area was another mini refrigerator, large vanity sink area, 2 queen beds a second flat screen and desk area. Added bonus was Direct TV which had a backlit remote (no more using your cell phone to locate the remote buttons in the dark), strong signal free wifi, lots of storage and ample space to maneuver around the beds. The blackout curtains actually stayed together and left the room nice and dark in the early morning Tucson sunrise. The coolest perk (and the reason I'm spending so much time on this) was the free breakfast. I know - your saying "really" - this guy has nothing else to do. Quite the contrary. We have all had the "free breakfast" at Holiday Inn Express, Hyatt Place or other family style hotels. It's a ruckus for the free breakfast morning rush: folks grabbing food and piling up the plates, cold pancakes that won't melt the butter, cut fruit that looks like it was from yesterday and the proverbial waffle making stations. Yuck. Well not here - not at the BW Royal Sun Inn & Suites. The free breakfast here is made to order. You actually go into a sit down restaurant and order your menu choice item and drink. This is a 1st for us. We have had over 200 stays over the years of raising 4 children and have NEVER seen this type of set up. Hyatt, Hilton and Marriott you can learn from this! Overall service was great simply because the staff said belle and offered help with locating restaurants, extra towels and saying thank you. Sorry for the long review but I wanted to cover each item that wowed me. I hope you have the same experience.

"Noisy and uncomfortable. :("
chrisdn, 20 Août 2017

Uncomfortable bed, loud nearby freight trains honking throughout the night. Earplugs were provided but it wasn't enough for me. Breakfast was OK. Didn't use the pool or the fitness center. Not my favorite Best Western hotel.

"This is a true Best Western Plus!"
cpehl, 18 Août 2017

Fresh rooms, nuce exterior. Don't be scared when you see the back side of the facility, it has a great courtyard. And they have special rooms for people with pets. This keeps fresh rooms for us non-pet travelers.

"Great place to spend the night!"
Aaron N, 17 Août 2017

I have been staying here 3 nights a week, every week, for the last month and a half. I definitely recommend opting for a suite with Jacuzzi tub. Soaking in the DEEP tub with jets blasting away the days stress, sure helps add to a great nights sleep. the only downside to the hotel is the train noise that I have heard on 2 occasions in the middle of the night. The beds are nice, seem newer, linens always fresh and not "bleachy" smelling. Towels soft and fluffy. All the rooms I have had so far have been updated and refinished. I keep coming back.

"They Try Really Hard!"
CruisenFamily, 16 Août 2017

Okay this isn't a four star hotel but they try really hard! It's a Best Western. But it was a very convenient, clean, reasonably priced, comfortable Inn. Reception was quick and helpful. Free parking is always great. Room was spacious and clean. They called up once I checked in to make sure everything was acceptable - it was. Traveling alone and felt safe. Didn't have the breakfast or the 2 for 1 cocktails - but nice touches. Stayed just one night and it worked out beautifully. I'd stay again.

"Very mediocre"
Lisa S, 14 Août 2017

This property is quite old and needs some love. The rooms were adequate, but tiny bathroom w/stall shower only. Pool is disgusting and needs to be repainted. The diner is nothing to write home about. I don't understand how they have so many stars and good reviews. Not impressed at all.

"Nice Hotel"
569jillo, 14 Août 2017

Breakfast was tasty, quick service, nice staff. Bed was very comfortable. Check in was quick. My husband used the pool and said the water was the perfect temperature. It was an easy bike ride to the U of A campus.

"Fantastic stay"
TCTraveler_10, 10 Août 2017

Just a one night stay with my 11 year old niece, but it was fantastic. Easy and friendly check-in thanks to Angela, ample free parking, very comfortable, spacious, and tranquilly decorated room, quiet, and the included breakfast was real, hot food. Also close to downtown, the interstate, and easy access to the rest of the city. I will definitely stay here again.

staceyr495, 09 Août 2017

This hotel has high energy happy staff that make you feel like a VIP, easy to deal with and super friendly people who enjoy what they do. It really shows and you wouldn't want to stay anywhere else. The pool and fitness center are so fun and its clean. I wouldn't want to stay anywhere else in Tucson. This Best Western has great made to order breakfast with fun staff to wake up to.

"Best stay is at Best Western"
RodeoWriter, 03 Août 2017

Always accommodating when traveling with a pet. Management was sympathetic to our need for a ground level room, and offered us a sweet suite. The complimentary restaurant breakfast was outstanding, and the staff there was very accommodating.

"Warm Welcome"
V130RQrobertn, 02 Août 2017

Friendly faces and first class breakfast is enough to bring you back to this hotel. It is a no-frills but clean and comfortable place, centrally located at a surprisingly affordable price. Well placed for Arizona University. Easy access to routes on Rt 20 or to the airport.

"Exactly what we needed!"
PaulTheTravelGuy, 31 Juillet 2017

What a great stay at the Best Western Royal Sun Inn & Suites. The staff is incredibly friendly. Very handy location, and quite close to the University of Arizona (where we were visiting for the day). It is an easy walk to 4th Ave., which has lots of cool restaurants, cafes and shops. The restaurant attached to the hotel serves a cooked breakfast - included in the nightly rate! What a great deal. The room itself had all we wanted, and provided a very comfortable night's sleep. Well done to the staff at BW Royal Sun.

"Caring Staff provide excellent stay"
havemorefun D, 30 Juillet 2017

The staff at this hotel are dedicated to meeting your expectations, they enjoy what they do and it shows! I've stayed at this hotel several times and their staff has been amazing EVERY SINGLE TIME! I've seen the same faces and they are happy and like what they do.

"Always stay here passing through Tucson"
Dave D, 30 Juillet 2017

The Royal Sun Inn and Suites is a stop we make every time we pass through Tucson. It provides a clean, comfortable room, with a professional and caring staff at a very reasonable rate. The restaurant and lounge on the premisses is an added plus. Angela, at checkin, was as always, cheerful and efficient. Alicia, our server at breakfast, was excellent and a delight to talk to.

"Great hotel, excellent people"
ricardocB684DM, 27 Juillet 2017

We loved the room, the cleanness of the place, the restaurant, but the biggest plus was the staff. Beginning with the Recepcionist to the housekeeping and the floor mappers, they are great people. We'll be back

"We love this place"
SuziMore, 25 Juillet 2017

I have a lot of travel yearly to see special physicians. My husband always likes to drive me to my appointments if he knows we will stay at the Best Western Royal Sun. He loves their heated year round pool and spa. He likes to dine in their on site restaurant and sometimes we get a room with Jacuzzi. That is a lot of fun.

"We love the BW"
Susan M, 24 Juillet 2017

Everytime I must travel to Tucson to see my doctors, my husband gets very excited. He loves the food in the restaurant, loves to swim in the pool and spa (both are heated in the winter months) the rooms are well kept and very clean and it is located conveniently for us.

"Not impressed."
Michael R, 19 Juillet 2017

Reservation was wrong. I needed a lower floor for my elderly parents. There were insects in the room, the internet didn't work and the ac did not cool the room. My daughter ended up with 3 insect bites. The staff said we were not the first to complain.

"Updated but Bad Side of Town"
shelian11202, 19 Juillet 2017

Stayed here for a short trip to Tucson. Hotel was very clean and had recently been updated. Staff is very friendly and willing to accommodate your needs. Only bad thing is that it's in a very bad part of Tucson so plan on heading out of the area for food or shopping. Also, don't get a room near the pool, it's very noisy. Other than that, it was comfortable and clean.

"Great sleep. Hot breakfast"
Elizabeth3233, 18 Juillet 2017

We enjoyed our stay at Best Western Royal Sun Inn & Suites. Our room was clean, comfortable, and well equipped. We enjoyed the hot breakfast included with the room at the restaurant next door in the morning. They had several breakfasts to choose from. We appreciated the selection. After breakfast, we swam in the pool and enjoyed the hot tub. All in all, a great stay for a reasonable price. We would stay there again.

"Great location, service"
JB-SantaFe, 16 Juillet 2017

Convenient location to the University of Arizona and easy access from the interstate. Great staff and good value. Perfect place for business or pleasure. Always try to stay here whenever business or travel takes me to Tucson.

Z8097TBmariaa, 15 Juillet 2017

Not recommended we had bad experience the room was dirty the pillow cases dirty and the sheets and a lt of noise from the employees talking loud around 3:00 o'clock in the morning outside the noise was ckming from the laundry room and a room where they get all their stuff ready .i remember staying in best western hotels before but i didn't have any problem until this time

"A quick overnight stop."
John G, 13 Juillet 2017

Front desk representative was very professional and efficient. The property is a bit dated for the price. We did not have time to take advantage of the complementary "cook to order" breakfast but it was offered.

"Good hotel to visit Tucson"
ALBLONDIE62, 05 Juillet 2017

My husband and I chose this hotel because it's quite close to Saguaro NP and only 10 minutes driving from Tucson historic district. Hotel is confortable, rooms are very large, fully equipped with a coffee machine and afridge, according to BW standard. The a/c system was very noisy. Breakfast is served at a nearby restaurant where there's a large choice of different breakfast menus. Anyway if you want to try larger menus you have to pay a difference. Hotel has also a little outdoor pool to refresh from the very high Arizona temperature and a hot tube.

"Just Right!!!"
antoniomP8468OU, 04 Juillet 2017

Very nice and clean! Customer service did n outstanding job. They were very polite, offered water while waiting to be clean!! Breakfast was excellent!! Loved how it was made to order!! I will definitely stay again!!!

"Tucson Best Western"
dixon6333, 03 Juillet 2017

Clean, built well, excellent location, helpful staff, more for your $. Don't expect much for breakfast and lounge areas, otherwise, fantastic!! Try eating somewhere else, but the hotel is great! Try it, you'll like it!

"Comfortable and Convenient"
peacefuldragon, 02 Juillet 2017

I've stayed here twice. The staff was always friendly and helpful. The room was spacious, the bed comfortable. I used the pool and Jacuzzi this time. The pool was nice. The jets are set very low in the Jacuzzi and it was heavily chlorinated so we didn't stay in too long. I would definitely stay here again.

"Convenient and Comfortable"
peacefuldragon, 02 Juillet 2017

I've stayed here twice. I love the spacious room and all the data plugs plus the roomy fridge and the pumps on the shower for soap/shampoo, etc. It's a reasonable rate for a great night sleep. The cornice box on the curtain allows the room to stay dark which is always a plus for me.

robertsN1431JJ, 29 Juin 2017

Extremely easy access to I-10. Adequate parking, but you might have to walk a few steps to get to your room. Night staff was extremely friendly and efficient. Restaurant waitstaff seemed preoccupied but friendly. I would definitely stay here again if I ever find myself needing lodging in Tucson again.

claytonjl, 27 Juin 2017

Overall, the experience was unspectacular. I've stayed at better places for less money and worse places for more. The free breakfast was probably the highlight of the stay. The server was incredibly nice and the food options were quite good. The beds in the room were rock-hard. I woke up aching more than prior to going to sleep. The floor in the room left my son's feet black from walking barefoot. The housekeeping staff never touched our room during the stay. Each morning we were out by 8 am and only returned after 1 pm for my son's nap. In my mind, that is plenty of time to for a quick tidy up for stay-over guests. If you're on a budget, it's a place to stay that won't break the bank. If I return to Tucson, however, I will be staying elsewhere.

"Nice place"
pamelan64, 26 Juin 2017

Great place to stay nice people in the office help. Helpfull staff. Easy to talk to staff. Enjoyed the sights around to see. I recommend this place highly. I Think this 200 minimum sucks. It was a nice placeu

"Nice Experience"
Kornau, 25 Juin 2017

Two soda machines not working other than that, people were very nice. One the day of my arrival I came in early and was told the room was not ready yet which was ok but it took forever to get a simple yes or no. I felt like I wasn't being heard.

"Great Stay"
callmemissyy, 23 Juin 2017

I was nervous at first because of the surrounding area, however this hotel was great! The room was comfortable and clean, the tub was deep and relaxing. And the restaurant was close and served great food.

"Great food because of a great chef, Wade Carlos."
Biszia, 22 Juin 2017

The food in the restaurant is off the chart. If I lived in Tucson I would be a regular a customer here, breakfast, lunch, but especially dinner. At first I was concerned because the hotel is not in a commercial area, but with this surprise there was no need to leave the property. The chef has taken a simple place and put his touch on everything that comes out of the kitchen.

"friendly, clean, helpful, easy, provided extra help"
G2032OVpatb, 22 Juin 2017

Arrived at 1am to a friendly, helpful night attendant. In June, they helped us find winter clothes for Mt Lemmon Observatory; called 6 stores before successful. Saved us time and anxiety. Room was adequate. Was given help in finding good local Mexican food, plus, restaurant at motel was great and easy/quick to use. Pool was nice - we swam daily. Location is great for getting around. No plane noise, just a distant, friendly train whistle.

"Short stay, but everything I needed."
95edmundp, 22 Juin 2017

Short stay, but everything I needed. The night clerk was actually friendly and helpful at eleven o'clock at night. The room was clean and appeared to have had a fairly recent renovation: nice furniture, good desk, and comfortable bed. The free (or included in room rate) breakfast is actually a real breakfast - I had eggs, hash browns, sausage, toast, and coffee.

"Great location, comfy beds"
O2046HElindaw, 21 Juin 2017

Nice place to stay, walk to 4th Avenue, walk to campus...order off the menu breakfast included, and two free drinks in the evening. Not a large selection for vegetarians. Rates are seasonal, just like all places in Tucson. If planning to attend a football game or event on early....months everything books up quickly. Stayed here several times and will again.

"A birthday made special"
Fadtastic54, 21 Juin 2017

An easy check in and easy parking. A comfortable, quiet, and clean room. Dinner was on site and it was wonderful. After while into the pool and hot tub. Breakfast was amazing. Waited a bit then another dip in the hot tub and pool. The grounds are lovely.

"Great work stay"
johnnycR1865NL, 14 Juin 2017

Easy Check in easy Check out, food available morning and Night with a fair menu. Bar Lounge with Entertainment and local support for live band, Karaoke and card playing. good drinks priced to have you knocked out. will stay again.

"Older hotel, good service and free breakfast"
azmd, 12 Juin 2017

Nice large rooms, fridge, flat screen TV, chair. It was ok, close to downtown. No regrets, I would look for another place to try next time. The hotel is older and wood framed so ground floor rooms get the squeaking noise from floor above.

"Lovely old Tucson"
ellenzosborn, 12 Juin 2017

Our family always enjoys staying at this older Best Western conveniently located near campus and a park. Great pool and spa. Pretty grounds with mature cactus and bougainvillea. Free breakfast at on site restaurant is wonderful.

"Best Stay at a Best Western Ever"
A7078QEcynthiah, 11 Juin 2017

I have never had a better stay at a Best Western. I have been to a fair share of them in the past for business and pleasure. I wish that I could have stayed a few more nights. The service was amazing, the food could not have been better, and the staff was very pleasant. I was treated like royalty. Thank you Best Western Royal Sun Inn and Suites!!!

"Lives up to the name "Best""
Jean H, 06 Juin 2017

Nicest place I've ever stayed at. The room was great. Clean and roomy, Many little extras. Magnifying mirror in dressing area, walk-in shower, Lovely big towels, Coffee pot, micro-wave, and frig. Restaurant was right across the driveway from motel. It was quiet and peaceful.

Bobbi C, 06 Juin 2017

Everything clean, quite, and fun. The restaurant was amazing, picture perfect food. Staff professional but super friendly. The pool was warm and clean. There is nothing but positive things to say. Easy on off freeway.

"my trip to see the grandkids"
thomas_freeman, 06 Juin 2017

This hotel was fantastic. the room we had was neet and clean. thhis hotel ia well worth a stay. they have a restruant on site. excellent food great prices we had a fantastic hand cut steak dinner will all the trimmings staff was great check out was a breeze

"Good quality for price"
James K, 05 Juin 2017

Good beds, pool, room clean, ac stong (hot out). Staff ok, not as friendly as I'm accustomed to however. Free breakfast was sub-par. Coffee below average. Best part was the location easy access to the university.

josesX1778BK, 04 Juin 2017

Recently enjoy to spend 2 nights in a nice clean room with comfortable beds, specious room, beautiful pool, with a fitness room, and to area close to downtown everything with in 5 to 20 minutes from the hotel, quiet area.

"Outstanding rooms and service at budget prices."
Tom A, 31 Mai 2017

From reception to checkout, the Best Western Royal Sun Inn and Suites was impressive. The staff were uniformly friendly and helpful. Discount drink coupons for the lounge and a free hot breakfast was included in the room rate. The king size bed was comfortable, there was no traffic noise in the room and parking was free and convenient. I would highly recommend this hotel to anyone travelling I-10.

"Clean & convenient"
Heather P, 29 Mai 2017

We stayed one night on a road trip. The location was easy to find, the room clean and the front desk efficient. Parking was plentiful. Breakfast the next morning was in the attached restaurant - much better than the usual tired buffet.

"The ONLY Hotel I Stay at in Tucson"
NeverendingVacation, 28 Mai 2017

I've been coming here for years. My recent stay was just as perfect as the first. Hotels in Tucson are sketchy at best. Even the large 4 star hotel chains are not what one would expect. But the Best Western Royal Sun always, and I mean always, impresses me. The rooms are very clean, comfy beds, incredibly friendly service, and the restaurant serves pretty good food. Compare this place to the other bites on the same street and you'll realize why this is a gem. I hate reading other reviews, although positive, but referring to the property as "old" or "aged". This property is constantly renovating itself to keep the grounds and rooms looking new and fresh. If you've been disappoint with your Tucson visit at other hotels, book the Best Western Royal Sun next time. You'll quickly see why they have so many positive reviews on TripAdvisor, Yelp, and others.

"Good value"
I8835KPjosephl, 27 Mai 2017

Refurbished older hotel. Had small outdoor pool. Everything was fine, clean, nothing exciting. Included excellent free breakfast at neighboring restaurant. Trip was to visit family, attend a function, and hotel location was convenient to both. Easy to find.

"They Try Hard"
C1576EAmarkw, 27 Mai 2017

This is an aged property with a staff that try to make it work. The rooms are adequate and convenient to the university and downtown. The restaurant is nice and the staff at both facilities are very attentive. Be aware there is a $4 "Green Fee" that is mandatory, but not disclosed at booking or registration. They will also ask if you wish to forgo daily cleaning to help their "Green Effort." We opted not to have daily service and were charged a fee for our effort.

"Brief stay in Tucsan"
417bernardh, 24 Mai 2017

The room was great and the food and service was excellent The front desk lady was very professional and helpful. The staff in the dining room and for breakfast were all very nice. They went out of their way to be friendly and welcoming. We would recommend this hotel and staff to all our friends. My wife and I had stayed here several years ago. This time it was myself and two of my grown up children.

"My time"
Dan M, 23 Mai 2017

Great lounge and restaurant. Food was excellent in both restaurant and lounge. Friendly staff in the lounge and restaurant as well. I have no problem recommending Royal Sun. The choices on the free breakfast are great. Love the fact you get coupons for 2 for 1 drinks in the lounge. All in all, we had great stay in Arizona and the Royal Sun played a major role.

"Near downtown"
Vince47, 22 Mai 2017

My wife and I stayed for one night on a visit to Tucson. The property is older but well maintained. We were upgraded to a deluxe room which was spacious. Although we did not look into a "regular" room, from the outside the deluxe room appeared to be about 5 feet wider. Our room had a mini-bar and mini-frig but no microwave. The bed was comfortable. The hotel had a nice looking pool. The hotel also gives you 2 for 1 coupons for each guest for drinks at Happy Hour in the cantina and breakfast the next morning. Although the site we booked this hotel through referred to the hotel as "at the Tucson Mall" the hotel is 4 miles from the mall but only 1 mile from downtown.

"Great value"
lori s, 22 Mai 2017

Great experience loved the made to order breakfast and the evening menu for dinner was fantastic, also liked that when are day activity was done we could relax at the bar/lounge and just walk to are room.

"Comfortable spacious rooms, mini-fridge but no microwave"
Prat97xxx, 19 Mai 2017

We stayed here for a couple of nights while visiting the Saguaro National Park. The hotel's location is convenient, rooms are spacious and beds are comfortable. We were mildly surprised by the lack of a microwave in the room, so while we could store our leftovers in the mini-fridge, we could not heat our food. Other than that, there is little to complain about. The breakfast is served in the attached restaurant, and you are allowed to pick from several pre-determined selections. Even though there are about 10 options, there are only one or two with eggs. However, it is more than adequate for being included in the room rate.

"Great Location, Professional Staff, but Stop put the dogs in the corners"
OntheRoadBigTrips_, 16 Mai 2017

The location is great for a visit to the University and to walk my dog in the neighborhoods around the Inn. The property is very well maintained by the staff. The young man who checked us in was awesome. Initially, I had a room under the stairwell across from the ice/pop machines. The young man was able to move me away from the dungeon room and explained the pet friendly rooms are at the corners. This message is for management...don't put pets in the dungeon rooms (corners). I had to walk by the 'pool area' to get to my room---a no no in my book. There is a first floor wing completely away from the pool near the parking area. I would suggest making those first floor rooms 'pet friendly.' Just a thought. Overall, because of the young man at the front desk I would visit again.

"Amazing staff"
Saranne L, 16 Mai 2017

I was very impressed with the staff they were so helpful and understanding. The location was great for us. Close to Banner hospital. I love the complimentary breakfast, and the lounge was great with live entertainment. Rooms were clean. They even have fresh cookies in the lobby! I thought the train might be a problem but did not bother us at all.

"Wish I'd been here a few more days"
John B, 15 Mai 2017

I was lucky enough to be upgraded to suite. Although it gave me a "front room" that I did not use or need it did give me a bath big enough to soak and relax in. The hotel has a restaurant on site and the service & food was good. I had a voucher that allowed me to have 2 beers for the price of one which was a nice touch, even though I was trying to have an alcohol-free week, darn. The website says the breakfast is free but I thought I just had a voucher to take a few $ off the bill. There is a bar area but sadly this has a live band most nights. Sadly they seem to think the small room is the Hollywood Bowl and match the volume accordingly. One drink was enough to make me head back to the room. Plenty of parking and easy to get out on the main road to head elsewhere.

"2017 US of A Graduation"
donmG3232PD, 14 Mai 2017

Upon arrival they could not locate our reservation, fortunately we had the confirmation. We requested an early check in and we're told to come back at a specific hour only to be told the room would not be ready for an additional 3 hours.

"Great Best Western"
Tim1177, 13 Mai 2017

The BW Royal Sun has one thing over most BW's and most other hotels. Their free breakfast is made to order in their own sit down restraunt which also has a bar. For that reason alone it is the place to stay in Tucson

"Very good service"
evamE4542OO, 10 Mai 2017

Room and service was excellent no problems we were happy. Even though we arrived late the clerk was very nice and helpful. She gave us two coupons for breakfast and we enjoyed the food the next morning

"My favorite hotel in Tucson for business"
W6038FTpatrickh, 09 Mai 2017

Love this hotel. Stayed here many times and I keep coming back. Clean, comfortable, and a real value. Their restaurant/food is EXCELLENT. I particularly love the convenient location... easy to get everywhere in the Tucson area.

"Great Hotel in a Convenient Location"
Robert R, 08 Mai 2017

I have stayed at the Royal Sun many times during the past few years. The service is great, and the price is reasonable for the quality of the rooms. I also highly recommend the on-site restaurant. The food is nicely done at a reasonable price.

"Would stay again and again"
Judy G, 08 Mai 2017

The rooms were spacious and had real coffee cups for morning coffee. Beds were very comfortable and the courtyard was quite and nice retreat. Really appreciated the staff. They were friendly and very helpful, including our terrific waiter in the restaurant across the parking lot. There were 8 of us and he was fun and efficient. Couldn't have asked for more

"Great Value"
Jason P, 08 Mai 2017

We needed a hotel close to downtown Tucson, and this was a great value. Decent pool and nice comfortable rooms was all we really needed, and this met our expectations. Plus, free breakfast at the attached diner, which saved us some money.

"Hidden Gem"
Scot L, 03 Mai 2017

Do not let the location of this hotel concern you. Yes, it is in an older section of Tucson and it is an older hotel. That said, it has a very cool retro exterior that has been updated with more current color schemes. The location cannot be beat. You are five minutes from the University District and downtown. If you want to go to Suguaro National Park, you take a left out of the hotel, a left on Speedway and it is a straight shot. The service is superb. The hotel provides breakfast vouchers to the adjoining restaurant. Once again, great service and really good breakfasts. The hotel also provides 2 for 1 drink vouchers for their happy hour. Nice pool. The rooms have been updated and the bed is quite comfortable. My only complaint is that is an older hotel and the walls carry sound....the two young women next door the first night didn't seem to figure that out and I should have called the office. We originally booked for two nights and added a third night. Overall, we would not hesitate to stay at the Royal Sun Inn again.

"What a Pleasure!"
dcallenwall, 03 Mai 2017

Terrific location from the I10 and close to downtow and University of Arizona. . Rooms were nicely decorated, clean, and extremely comfortable. Convenient restaurant steps away. Good breakfast as well. Friendly caring staff. Really appreciated the Lost and Found video. Would definitely recommend this hotel for Tucson travelers.

"Very good overall Best Western experience."
aleavens2015, 02 Mai 2017

Location good-near to highway. Older motel, but well kept up. Reception staff very welcoming and friendly. Room was a bit tired, but well kept up. Restaurant was good, with decent free breakfast. Parking was easy.

"Best Western Royal Sun Inn - Wonderful!"
Stacy G, 01 Mai 2017

We have stayed at the Best Western Royal Sun Inn many times over the past 3 years and have enjoyed it every time. They have good service all around; pleasant exterior and clean and comfortable interiors; comfortable beds; great options for fresh breakfast (free) in on-site restaurant and a fun lounge at night! Nice location to freeway and to the University of Arizona campus. Great experience!! Highly recommend!!

"Great staff and better breakfast"
betster28, 30 Avril 2017

Stayed here while at a conference at U of A. Check-in (we got there after 10:30pm) was quick and easy, friendly welcome. The next day we spent some time at the pool. Besides the paving stones around the pool being hot on the feet it was very comfortable. The workout room was not large but had enough equipment to get done what is needed. The best part was the breakfast that they have each day at the restaurant. Courteous staff and great selections, especially the "waffle dogs". Rooms were spacious and had all the conveniences you needed. Bed was comfortable and shower was good. My colleague had some issues with wake up calls, but that got straightened out eventually. Would definitely stay here again if I ever return to Tucson.

"Overpriced, small rooms, grumpy staff"
amyrichmond, 26 Avril 2017

This is a horrible place to stay. Such little care is put into this place that the shampoo and conditioner aren't even in the correct dispenser in the bathroom. They just keep filling up the incorrect stuff. Stay somewhere else. This place has rude staff and is overpriced.

"hidden gem"
Andeemc, 26 Avril 2017

Very nice staff, (called to be sure everything was alright) once we got into our room. Cookies in a jar as we arrived, great restaurant for breakfast with awesome service and very sweet staff. Room was well taken care of for an older place, and from the street didn't look so great, but inside very nice and comfortable. Not elegant, but very nice.

"Good Location"
SherwoodG, 26 Avril 2017

This is a pleasant, somewhat older motel. We had a good bed and a clean suite. There was some railroad noise, but it did not impact our sleep or our visit. The restaurant seemed to have a wide menu, and the food was good.

"Best best western in arizona. "
Shlok S, 25 Avril 2017

We recently visited, And we enjoyed lot of stuff at the hotel.. the rooms were comfy and the food was tasty. We will cone back again and tell all our friends about this wonderful place. I think the restaurant is amazing and offered great food and ambience. We also like the central location close to downtown and U of A.

"Very Pleasant Stay"
Gary H, 22 Avril 2017

Although the building itself is a bit tired the furnishings and linens are updated and our room was very clean. It pays to belong to a rewards program and upon check in we were upgraded to a suite with jetted tub - Thank you Royal Sun! Breakfast is a voucher at the adjacent restaurant, and it was very tasty. I would recommend BW Royal Sun.

"Older Property Quite Decent"
rhondal431, 19 Avril 2017

This older property reminds me of the earlier days in AZ. Landscape was beautiful and property was Southwestern looking. Our room had a Jacuzzi tub and really nice hot water. We were disappointed in the comfort of the beds, but the bed coverings were nice and comfortable. The free breakfast offered was hot and cooked to order, but the food was average It was nice to be included with the stay. I would consider staying here again.

"My first choice of hotels in Tucson"
Barbara C, 18 Avril 2017

Perfectly located, perfectly appointed, a remarkable value with served excellent breakfast included, this Best Western really is The Best! Staff are always friendly and accommodating as are servers in the bar and attached restaurant!

"Lovely spot to stay on our tour"
ValerieJBW, 17 Avril 2017

Stayed here one night on our drive tour across the three states from Las Vegas to Albuquerque. Wasn't sure we had the right spot at first as where the GPS directed us appeared like a vacant gravel parking lot. This however bordered the property and the entrance was on the next street. Lovely courtyard area with a water feature. We sat out here when we immediately arrived and ate our lunch wile we waited for the room to be finished. Lovely warm day and the fresh air was nice after a long drive. Swift check in. Nice room on the second floor very clean and spacious. No elevator so if you have access issues be sure to specify a ground level room. Nice pool area. Yummy supper in the restaurant. Great service. Hot Breakfast was also included in our reservation. Great selection and service was excellent. I forget the young mans name but he was lovely.

"Highly Recommended!"
t-bearandthegang, 17 Avril 2017

I just returned home from a 6 night stay at this hotel, and highly recommend it. I stayed in one of the 2 room suites. The room was exceptional in terms of cleanliness and accommodation, for the price. The staff at the hotel were articulate and professional. The grounds were kept immaculate. The complimentary "real" breakfast in the restaurant, was excellent. And worthy of being called breakfast. Sorry to say, I didn't try the restaurant/lounge in the evening. The owners/management, and staff, obviously care about this hotel, the occupants, and their reputation. There are certainly cheaper and more expensive hotel options in Tucson. But, unless you're looking for a resort hotel, this is the place to stay. If I had one complaint (trivial), it was the TV system. Something a little funky about the cable/antenna reception.

"Life is Good!"
karpaul2016, 14 Avril 2017

We were a family group of eight, looking for a clean and comfortable home base for some day trips in Tucson and a nice pool for the kids. The rooms were great, staff friendly and helpful, pool large and well-maintained and the complimentary breakfast at the on site restaurant was awesome.

"Pleasant Surprise"
CKT808, 13 Avril 2017

We booked at this hotel with points not expecting much. It was great! It is an older hotel, but our room was huge--like a two-room suite. There was even a little sitting area outside the front door. There were actually two refrigerators in our room. It was very comfortable and clean. And it was in a quiet location--no highways or busy streets. The outside area had beautiful flowers and fountains. We loved it. You go to their restaurant for breakfast and order from a menu. That was a pleasant surprise, too. We had bacon, eggs and toast cooked to order. We were amazed after days of overcooked scrambled eggs at the chain hotels. These folks take good care of their customers!

"Perfect hotel for a wonderful visit to Tucson"
Longstreet7, 13 Avril 2017

I can't say enough good things about this hotel. Beginning with check-in, my wife and I were warmly greeted by Vanessa, the clerk at the front desk. Along with providing us with two bottles of cold water, Vanessa took the time to give us an overview of places to visit in Tucson. Over the next three days, my wife and I were continually pleased with everything the hotel had to offer. Aside from being in an ideal location, the grounds of the hotel were immaculate, the staff were always friendly and pleasant, and the free breakfast was the best we have had in many years of traveling. Given our experience, I would highly recommend this hotel to anyone visiting Tucson. We will definitely make this our home base when traveling though the area again.

"This hotel did very good especially when the hotel was sold out with the spring fling"
amberliane, 11 Avril 2017

The hotel was sold out, a lot of college kids, noise was not a problem. The park across the street I would stay clear of, seems to be where the homeless hang out, but again there was no problems. Only thing I would sudgest would be to have the vending machines assessable after the pool closes and have the information about laundry more presented.

"Third visit"
Oxcheek, 11 Avril 2017

A good base for your adventures Basic but clean and tidy A good restaurant but you can also chill at the bar and eat if you wish Bar has Karaoke or a singer most nights 5 minites from the hussle and bustle of Congress

"Comfortable weekend."
Gwen M, 09 Avril 2017

The outside of the bldg. shows it's age but don't let that fool you. Our room was clean, comfortable and quiet. Breakfast was outstanding! Everything cooked was perfectly. Rarely does that ever happen. Front desk staff was very helpful and accommodating. Thank you for a comfortable stay.

"Animal House party central"
Jstone1955, 09 Avril 2017

Full of wedding parties of a certain nationality that party to wee hours of the morning. Kept us awake all night despite numerous calls to security. Underage drinkers and 20 to 30 year olds attending the wedding. No respect at all for other hotrel guests. Not for couples or families.

"Noisy place!"
moondance2000, 08 Avril 2017

Our room was on the bottom floor by the pool. A nice room with a king bed. But, the walls are so thin you can't sleep. You hear everything your neighbors are saying and doing - even with the ear plugs they supply. Won't stay there again.

"U of A stay"
671erina, 28 Novembre 2016

We stayed at this hotel through Reviews were great and did not lead us astray. The hotel is in a great location to the campus. The room was clean and comfortable. It was a great value for the night.

"Friendly staff, free breakfast!"
Jose C, 23 Novembre 2016

We visited Tucson for the Tucson Comedy Arts Festival, which I performed at. The staff was very friendly and helpful in helping us find the location of the festival venue. We had a free full breakfast; not just a continental breakfast, but an actual breakfast! The free wi-fi worked better than I've experienced at other hotels.

"Third excellent experience"
Patrice B, 23 Novembre 2016

It is certainly the best place to stay in Tucson. Walking distance to the University but not too close in order to feel like in vacations after working hours. Quality/Price ratio is absolutely exceptional. Very nice people wherever you need them. Bedroom very clean. Swimming pool appealing. Lounge bar with a nice and peaceful ambiance. Very good Manhattan cocktail (Margarita not so good).

"Good Food"
andrewwM2653QY, 20 Novembre 2016

Not only is this a comfortable clean motel to stay at, but the food in the restaurant is outstanding as well as a good value. Don't let the older appearance fool you, the rooms have been updated. The location is also very convenient to other parts of Tucson. It also has good proximity to the freeway.

"Good Value"
CountryGirlCalgary, 17 Novembre 2016

This is well kept older motel with large clean rooms and in a central location. They include a breakfast in the morning in the restaurant and 2:1 drink coupons for the lounge. Food in the restaurant is good. We would definitely stay again if in Tucson!

"Great Tucson Visit"
Rosie M, 16 Novembre 2016

We had a family vacation to Tucson and were so pleasantly surprised as to how much fun we had. The BEST WESTERN Royal Sun Inn & Suites where we stayed was fabulous! The hotel is very clean with nice comfortable beds. We stayed in a junior suite which was perfect for us. Once in our room, the front desk called to make sure we were happy with our accommodations. The hotel arranges for a complimentary breakfast at the restaurant that is next door to the hotel. The restaurant staff treated us great even though they knew our meal was complimentary. We traveled to Tombstone which is the best kept secret. The town is so cute in that it is like a real step back into our western past. Our family definitely wants to go back to Tombstone and also explore more of Tucson.

"Friendly staff and great breakfast!"
97phillipj, 16 Novembre 2016

The staff was very friendly and helpful. Our suite was very comfortable and relaxing. The free breakfast was served in the restaurant on the hotel property. They had a variety of breakfast selections to choose from. Great service and very filling breakfast!

"A rad stay??"
redrobot23, 15 Novembre 2016

We arrived late Monday night with an 8 year old a 14 year old a very tired baby. I don't know if it was the exhaustion in our faces from a 6hour car ride but Amy at the front desk made us feel welcome immediately and even upgraded our room. It was such a pleasant surprise and deeply deeply appreciated. The lobby had cookies and the grounds look pretty much like a regular hotel motel except for the fact that it is decorated with hundred years old throughout the property. In general the reality is it's probably a four star property and pretty regular but our experience experience was so great from the customer service there I gave it five stars. Our room was an actual suite with a door that closed off and even a Jacuzzi tub. Not one of those half wall things. The sofa bed folded out in the king suite and there was plenty of room for our two daughters to share the sofa bed. They gave us two for one drink discount tickets for their cocktail lounge which had a live band playing. Everybody was nice there but it was nothing fancy. The next morning we had an awesome breakfast for free that was an actual breakfast. For each of us such a great value! Mary Lou was our waitress and she was the My kids even asked if people are just nicer in Arizona.

"Excellent customer service"
Jeri F, 12 Novembre 2016

Check in was seamless. An employee called when we got to our room to make sure it was up to our expectations. An employee delivered a DVD player and set it up for us. The waiter at the restaurant was very courteous. A call in the middle of the night to the front office was answered immediately and prompt action was taken. Checkout was seamless. The hot tub was large and the jets were very strong. The mattress was firm and comfortable. The room was clean.

"A Best Western with a bar and restaurant!"
Marjorie L, 05 Novembre 2016

I had a great stay at this hotel. Especially pleased with the on-site bar and restaurant. After a long day of travel, I really like to be able to unwind with a drink and that's usually not really an option without having to drive somewhere. The room was comfortable. Only downside was construction on the street at the hotel entrance but not a big issue.

"Visit U of A student"
joyceb424, 31 Octobre 2016

Perfect location to get around the University campus and close to dorms and student apartments. The room was perfect size for us for our purpose for our visit. We will be returning throughout the next two years!

"Quality at low price"
Steve C, 26 Octobre 2016

I stay at this hotel whenever I come to Tucson as it is the best value in town.This hotel for the price has the best rooms and hotel amenities that you would not get anywhere else for double the price.

"Nice stay"
SaylorBucker, 18 Octobre 2016

We stayed one night. Would have enjoyed longer. We chose this location because we needed a dog friendly hotel and have had great experiences at other Bws. It seemed the hotel was quite full, but the room we had was very quiet. Room was beautiful and comfortable. Property was nicely landscaped and maintained. The balconies with chairs were at your front door on the walkways and were surprisingly pleasant. We did not get to enjoy the pool or check out the lounge, or much else, but seemed popular. Breakfast vouchers are included which gives you a choice off most of their diners breakfast menu. Diner/restaurant was very nice, fresh atmosphere, good food and friendly service. Table next to us said their dinner there was great. Front desk staff was also very professional and accommodating. (Thank you). Also loved the scent of the bath products...hey, its also the little things. Location is a short and easy drive to downtown and the major highways not let the road construction in front deter you. It was not an issue at may have made it easier to get in and out, actually.

"Bob and Sandra from uk. 10th October for three nights"
Sandra B, 18 Octobre 2016

First time in a best western. Room clean, bed comfortable. Air con rather noisy but you do get used to it. Breakfast the same every day but the young man that was on duty whilst we where there was lovely. We also had two complimentary drinks. Not much around for us but as this was the start of our three week vacation we were quiet happy with this

"Really Loud!"
Justin B, 15 Octobre 2016

So, I was curious why there were earplugs left in the bathroom. Well, let me tell you. This is by far the loudest hotel I have ever visited. You could hear everything! People next door, people outside, not to mention the train. For almost $200/night I would like to be able to sleep. I don't understand the positive reviews..there are far better places in Tucson. I booked this room because it was close to 4th street and I would rather get a room than drive after a night out. I think I should have taken my chances, lol.

"Great restaurant at Royal Sun"
Ann B, 14 Octobre 2016

We just completed an 8-day stay at the BW Royal Sun. This property is conveniently located just off the freeway and close to U of A, downtown, and other Tucson destinations. It's a reasonably-priced lodging with clean, comfortable rooms and a friendly, helpful staff. The unexpected bonus was the on-site restaurant. Instead of the usual Best Western breakfast buffet, the Royal Sun offers a cooked-to-order menu of 10 items, including eggs, pancakes, waffles, and cereals. We also ate dinner here twice and were not disappointed. The dinner menu included salads, burgers, and full dinner entrees, One night I had a burger with pepper jack cheese, guacamole, jalapeños, Another night was grilled fish with a lemony sauce, rice pilaf, and Brussels sprouts with bacon. The wait staff and kitchen staff are friendly and efficient. We were pleasantly surprised to have such a good dining option where we were staying.

"Pleasant Stay"
Eileen R, 14 Octobre 2016

It was a lovely room, clean, newly renovated and modern. It was a bit small and the furniture felt a little crammed into the room, but it was quiet and well-maintained. The only drawback was that there was no elevator and the balcony tilted toward the edge, which felt a little dangerous.

"Pleasant but not outstanding"
Bev S, 12 Octobre 2016

Stayed 2 nights recently. Basic dated but clean motel room, friendly staff, freshly cooked breakfast with real eggs. Too far from the centre of town to walk but convenient to get in and out. Biggest issue was the train noise - we were woken several times each night by repeated hooting of freight trains.

G-Bird98, 12 Octobre 2016

Was a decent price for a decent room. Would use again on next visit to Austin, easy access from highway, not far from the venue I was attending, and friendly staff. We were satisfied with the room accommodations.

"Great visit to see my son in school...hotel was a GREAT FIND"
Steven B, 10 Octobre 2016

I stayed last year at the hotel and I very much enjoyed it..this year I went back and found that the rooms were re-done and breakfast was included! And not a DRY breakfast but I full breakfast! everyone couldn't be nicer from the front desk all the way to the waiter and waitress at the restaurant. Only thing that was a issue was that our room was next to the ICE machine and it was used through the night. It should be moved to a area that isn't near guest rooms

"A great choice"
18Marion, 09 Octobre 2016

We arrived here for a three night stay way earlier than the check in time & we were told that as the room was ready we could avail of it, the lovely man at reception gave us great information on places to visit . This is a really lovely motel, spotless, very comfortable & tastefully decorated. Good location, nice swimming pool & we loved the great breakfast.

"Best Breakfast"
Michael G, 09 Octobre 2016

Great Hotel for the money, nice surround feeling, clean hotel, newly updated, Fantastic breakfast and updated diner. That's right you are entitled to a sit down breakfast to order included in the hotel cost. The bed are not the most comfortable and the noise with the train is not expectable at odd early morning hours. Now I know why there is ear plugs in the bathroom. But over all this is a very nice hotel for the money and very clean.

Gary P, 05 Octobre 2016

The service level of the front desk staff is always excellent. We always stay here when in Tucson because of its location and also the room layout. It suits our needs perfectly. The complimentary breakfast in the newly upgraded restaurant is much more than the offerings you find in lesser hotels. Check-in and Check-out are always smooth and hassle-free thanks to the staff.

"Roach Problem"
Q6519EMroberte, 29 Septembre 2016

Upon arrival I thought this would be a good place to stay.Close to the University, had attached Restaurant and Bar. After driving 7hours that was great,food OK and Bar had Karaoke, was great entertainment. Next day went to several excursion got home late. Next morning poured coffee , added cream and saw a roach swimming. Told person at desk, they said they would spray, that night we killed several in sink , next day gone.The manager did give me 1 day credit which does not make up for that experience. I hope they get professional pest control ASAP.

"Our getaway "
Carrie H, 27 Septembre 2016

We love to stay at the Best Western Royal Sun. The rooms are great and the suites are very spacious. It is also in a great location and it is nice to be able to walk downtown. The rattlesnake bridge is close and very fun to visit. The Gaslight Theatre was also great!

"Awesome Best Western"
Erin D, 27 Septembre 2016

This Best Western was absolutely perfect. We needed a place to stay that would allow pets since we were traveling to our final destination of San Tan Valley - our new home - and this place was just wonderful. Didn't have to pay extra for my pets, the suite was awesome and made my family and I feel as though we were still home. I would definitely recommend this location to anyone.

"Surprising Upgrades, comfortable stay"
Joelle B, 27 Septembre 2016

The outside of this Best Western is deceiving. It's in an older part of Central Tucson located about 2 miles directly east of Interstate 10. It is easy access in and out (unless they are fixing the road), but still not a problem. The rooms have been totally remodeled and are clean and quiet. It is an older hotel, but they have done an amazing job. The pictures on the official site for this hotel are accurate. The price was reasonable and breakfast was included and it just wasn't a cup of coffee and a bowl of cold cereal. It was a full breakfast menu with servers and amenities. They accept small dogs and our pet room did not smell doggie as some rooms do. Our room did not have a tub, it had a walk-in shower and the water was hot and plentiful. You might ask for a room that is NOT in a corner as it was dark even with the curtains open. All rooms face the outside and it is 2 stories. There are coffee machines in the room along with a hair dryer, and refrigerator. The staff was extremely friendly. There is a small exercise room and an adequate outside pool. The downtown area for the University of Arizona is just under a mile away. Lots of trendy shops and restaurants, if you can find a parking spot.

"Perfect Location"
leonidasmarquez928, 26 Septembre 2016

My girlfriend and I stayed for the weekend to go to a concert. The location was great walking distance to 4th Ave and Downtown. Clean rooms, great bar, reliable WiFi and helpful staff. Highly recommended

"Royal Sun Inn & Suites is Awesome"
Gary D, 25 Septembre 2016

Royal Sun Inn & Suites in Tucson is a very good place to stay. Staff was very helpful and courteous. The rooms were very clean and well organized. Made you feel like you were home. The food at the restaurant/bar was very good and the overall ambiance was excellent. I would definitely stay here on any of my future visits to Tucson.

"Excellent Best Western"
Dadto7, 21 Septembre 2016

My wife and I took a one night retreat from the kid's and stayed at this Best Western. As a Diamond level rewards member I decided to use some of my points to cover our stay. I selected a standard King bed room but was pleasantly surprised to find they had upgraded us to a suite. SWEET!!! Since I had used points they didn't have to upgrade our room but they did it anyway. The room was FANTASTIC!!! The staff were very friendly and wonderful to deal with. We enjoyed the room so much that we missed breakfast the next day. So I can't really give an opinion on that. But if it was anything like the rest of our experience I'm sure it's just as GREAT!!! I travel a lot for business and always stay at a Best Western if there is one nearby. This one ranks near the top for room quality, staff interactions, and overall quality for cost. HIGHLY RECOMMEND!!!

"Best of the Best in the West!"
Vincent K, 05 Septembre 2016

The Best Western Royal Sun in Tucson is the finest Best Western hotel I've stayed in: clean rooms, a heated swimming pool and spa, exceptionally caring staff, great central location, a terrific restaurant offering breakfast, lunch, and dinner, and a nice bar-lounge onsite for late night drinks. Stay here, you won't be disappointed!

"Business, Dr appts"
JEAN C, 31 Août 2016

Clean, staff very helpful and knowledgeable, polite and friendly. Had doctor appointments and day surgery, This motel is convenient and close to university and not too far from the VA clinic. Will stay there again when other appointments arise.

"Traveling teacher"
User, 30 Août 2016

Royal Sun is our to go place to stay when we visit our youngest son who lives and teaches in Tucson. The property is close to our son's apartment and has all we need, pool, restaurant, work out room. Vanessa was our check in person and she took the time to switch our assigned room to the one I had requested when I made reservations. It was a busy Saturday afternoon, she changed my room, answered phones and checked in guests, never loosing her cool in spite of being the only one at the desk. The restaurant is a hidden gem, we had the included breakfast there, nice choices and servers were absolutely charming and efficient. Dinner there was again very good,definitely value for the money, spinach salad and bourbon steak were very good. Again, the chef and waitress were awesome. To the waitress who kept apologizing for (really imaginary mistakes) because it was only her second shift in the restaurant, you were great.

"Taking grandson to College"
BettyAnnZ, 21 Août 2016

The best staff, best rate, best breakfast (full) close to the College & I cannot rave anymore about the staff, cleanliness, I love this hotel..I would stay no where else in Tucson...Safety plus, close to everything especially the U of A...Great pool, workout room...Cleaning staff excellent, I left tips....

"Tucson stay"
R L J, 16 Août 2016

We stayed at the Best Western Royal Sun and Suit om our last stay in Tucson. It was a very clean motel, with good maid service, nice pool and great breakfast. Check in and out was very easy and the service was great. I would recomend it for any traveling to Tucson.

"One of the best Best Western we had."
Jurgen H, 14 Août 2016

Very nice staff. The hotel was clean. The staff at the restaurant was very good. The staff at the reception was very helpful with tips. We like to come back to this place. The location is very close to attractions.

"Monsoon season made it interesting getting here"
Laura G, 13 Août 2016

I got a deal on this hotel last minute on hotwire. I arrived during a monsoon rainstorm event and the streets surrounding it were completely flooded. Also, the TV was out (probably because of the storm as well). Check-in was a little less friendly than I'm used to, but I assume it was a stressful situation. I would take great care in choosing this hotel depending on the weather because of the potential for flooded streets. The parking lot was not flooded, and I applaud the hotel's commitment towards safety as there were many signs warning people about the dangers of slipping on the stairs. The room was very comfortable, and I liked that the shower had soap/shampoo in the shower instead of offering them in tiny plastic bottles which have a larger environmental impact. The complimentary breakfast in the morning was also very nice! It was nice to sit down at a restaurant and have the food cooked for me. The service was fast and very friendly, and the food was excellent. Overall a nice hotel, and a good value for the deal I got.

"Tucson Best Western"
Rodney C, 11 Août 2016

Nice Hotel ,lots of construction and noise, and dirt.The rooms were nice, the staff was nice, it was a little over priced for the amites you get, it was nice to have a diner on site. I would go back if i had to take my son to the hospital near my again for tests over night.

"Hits on all marks!"
Sharon K, 11 Août 2016

This is a remodeled hotel and they paid attention to every detail! They had things I like: coffee maker, hair dryer, magnifying mirror for make up, make up remover towel, fridge, nice TV, shampoo & conditioner dispenser, updated and clean bathroom and bedroom with pleasing colors. I felt comfortable and safe on every level! Highly recommend for business or pleasure!

"Just OK"
RodandAmber, 02 Août 2016

We frequent Best Western hotels and this one was just ok. They offered earplugs, which was a bad sign. There is major road construction going on in front of the hotel, which I realize is out of their hands. Thin walls, we'll just leave it at that. Complimentary breakfast included.

"I would stay there again, but..."
Steve M, 02 Août 2016

We were not dissatisfied to the point of not staying there again, but the noise from the next door neighbors and the plugged up shower and sink were not pleasant things to deal with. The vicinity to downtown is convenient but the location is in a low income area.

"Offering the best for Tucson visit"
Grace G, 01 Août 2016

Delightful stay at well-located site. Short distance from super Downtown Tucson. Great staff, good looking physical environment. Very comfortable accommodations. Super thanks for refrigerator in room. Good food and fun at adjoining restaurant. Excellent value for level of service and comfort. We even loved the bathroom (walk-in shower)!

"A Good Stop"
Scott F, 30 Juillet 2016

Checked-in on the 27th -- Was upgraded to a suite which was a nice addition. Been travelling on a family vacation so the extra space was nice. Thanks to that person for the upgrade. Rather than drive-out for evening dinner, we ventured to the hotel's diner. I think it was Nate... Really friendly and outgoing. The food also did not disappoint. I ordered a hamburger and it was one of the largest hamburgers I'd ever gotten in a restaurant. Overall, very pleased with the hotel and restaurant.

"Easy access, great breakfast"
Marti R, 26 Juillet 2016

We were on our way from California to New Mexico and so stayed in Tucson only the one night. The staff was very helpful, providing us an accessible room, and letting us change to still another room without delay or difficulty. They provide a free breakfast at the restaurant on the property; the menu items were surprisingly great. So much better than other hotels' "express breakfast" bars. We will definitely choose this hotel again our next trip to NM!

"Very good price:quality but..."
BossErpe, 21 Juillet 2016

We only had one negative point in room 201. There was a tremendous noise in the room the whole night even when the airco was cut. it was like we were next to an elevator , which was not the case. Check in and check out were fast and accurate and the front desk people were very nice and professional.. The room is very clean. The internet is fast. Parking is free. Not at walking distance to any other restaurant than the restaurant on the premises.

"Excellent Deset Oasis"
DONALD S, 19 Juillet 2016

This hotel is my favorite hotel in Tucson. The newly updated facility is truly an oasis. The rooms are fancy, with seats on the porch. The whole complex is decorated with flowers, desert life, a pool, a restaurant, a lounge with HD TV's and a full service bar. You get drink coupons, a coupon for a full breakfast. The lounge has live music on Sunday evening when we were here. I understand there is a variety of karaoke and live music.

"Pet friendly in Tucson"
William G, 18 Juillet 2016

On a 28 day road trip from Miami to California and back, this was one of our favorite hotels. The rooms are clean and comfortable and the grounds are well manicured with various kinds of cacti and other desert plants. The included breakfast was outstanding being served in the onsite restaurant which is reminiscent of a diner. You are handed a menu and you get to select your cooked to order breakfast. The pool area looked quite inviting although we were too busy sight seeing to ever use it. We also ordered a carry out dinner from the hotel restaurant (we travel with a dog) and the food was very good and the waitress very nice. The hotel is conveniently situated to the western unit of Saguaro National Park and Old Tucson (an old movie studio where John Wayne westerns were once shot). You may see in a number of reviews that reference the noise from the nearby railroad. While we did hear some train whistles, they did not bother us. We would definitely stay here again.

"Great Value for Total Experience"
James G, 15 Juillet 2016

The facilities and room furnishings were excellent for Best Western. The location was perfect. The biggest surprise and treat was the dining room. It reminds me of a Denny's -- not fine dining at all. However, the menu at this restaurant was far more up-scale with a wide variety of items. Mine was prepared deliciously, The complimentary breakfast menu also was exceptional and prepared well.

"Best place to stay in Tucson"
Bobbi S, 13 Juillet 2016

I love the Best Western Royal Sun because the rooms are very comfortable, they have the necessary amenities and then some. The breakfast included is real... you will know what I mean when you stay... The staff are very nice and always pleasant.

"Place to stay"
Eyelove2labs, 10 Juillet 2016

Best Western had great reviews so we took a chance. As we came around the corner the back side of the hotel is kind of scary, but as we pulled into the actual hotel it was nice. The rooms were great. We were on the first floor next to the pool. Our bathroom window opened up to the eye sore that was a trashy vacant lot we saw as we pulled up. Happy hour in the bar was good. We had the potato skins and the macaroni and cheese. Both were very good. Bartender was a very friendly guy. At night we went back to check out the karaoke. It was interesting. We enjoyed people watching. The next morning we had our free breakfast. One waitress was working the whole restaurant and doing an amazing job. The food was okay. Unfortunately they were out of waffles. We wanted to spend a few hours at the pool before check out. It was Sunday morning at 9:00. It was nice and quiet and relaxing. Suddenly we heard a car pull up and 3 kids ran into the pool area followed by what I assume was their mother. They carried a big bag of fast food into the pool area. Trash was blown all over the pool area. They must have been friends of the cleaning crew because most of them came out to see the new arrivals. I returned to the room. For the price you can't beat what we got. I was just disappointed to see non-hotel guests shorten what I wanted to be a nice few hours by the pool.

"Great room Great Price"
Vrumore, 09 Juillet 2016

We stayed at this motel for 5 nights. The swimming pool was always warm , in February which makes it really nice . The food in the restaurant was very good, . I would return any time the staff is very friendly with clean rooms

"Nicely Renovated Hotel"
Grace J, 08 Juillet 2016

Lovely hotel. If you're in the area, this is the place to stay. The room was nice and comfortable (although the beds were a bit firm.) It sits across the street from a park with play structure. The breakfast was excellent, let me repeat myself the breakfast was excellent and INCLUDED in the room fee. Pancakes, good coffee, and THICK bacon! This is the place to stay.

"Great Breakfast"
stewie62, 04 Juillet 2016

I always revert to Best Western when visiting a new city or not having pre-booked accommodation, you know what to expect. The Royal Sun Inn and Suites did not let us down, clean spacious rooms, good bed and pillows, great shower and towels are our benchmarks and were easily met. Breakfast really exceeded the usual Best Western offering, a real restaurant cooked breakfast. Given the central location, great breakfast and reasonable prices you will be hard pressed to find better.

"palm trees and well-maintained grounds"
A5122KMdavidec, 01 Juillet 2016

homey and pleasant hot breakfast...a real restaurant breakfast...friendly staff.....I always make this my stop-over in Tucson and highly recommend it....there are palm trees and other amenities on the well-cared-for grounds.

Janet P, 01 Juillet 2016

Reality has a hard time living up to my expectations, but that was NOT the case in this instance. The accommodations were spacious, comfortable, and (most of all) QUIET. The staff behaved as if they really, truly cared that we had an enjoyable stay. We WILL go to this hotel again!

"Simple 3 night stay"
LaRhonda C, 29 Juin 2016

I stayed here for 3 nights. The front desk staff and restaurant was friendly. Choice of items on the breakfast menu was good - a little something for everyone. My room was located on the first floor and included TV, DVD player, and mini fridge. Free WiFi was also included.I enjoyed my stay and the hotel was reasonably price for the location and amenities.

"Great value, excellent service"
R9448GXjob, 29 Juin 2016

This is the second time i've stayed at this property. We had originally rented a house in Tucson, but due to a power outage had to leave the house suddenly. I had stayed here before and had a great experience, so i immediately called them and they were able to accommodate us on very short notice. The free breakfast is wonderful, they serve you quickly, the servers are all very pleasant, and they prepared my meal EXACTLY how I asked for it (bacon crispy, hash browns crispy, etc.). The suites are very nice, the regular bed is very comfortable (hence my score of 5 below). My only issue is with the sofa bed. My son has slept in that both times we've stayed there, two different rooms, and finds them to be extremely uncomfortable. He says he can feel the springs all night long. He is 5'11 and weighs 175 so he's not a huge person. I wish they would get better mattresses for those.

"Comfortable & Convenient"
Em M, 29 Juin 2016

Hotel staff is very helpful and nice. Breakfast is great. Hotel is convenient to freeway, downtown and University of Arizona. Seems to have been updated with new paint, bathrooms, and beds. Furniture is not comfortable and may be next in line for upgrade. Pool area was a bit dirty and seemed a bit green. Good for short stays. Rooms in back and upstairs are quieter.

"We slept and eat here for 3 nights"
SteveFromBristolUK, 27 Juin 2016

What a choice!!!! good hotel good location and good food and good value for money and friendly and helpful staff. Our room 227 was clean and spacious with a comfortable bed, AC and fridge not noisy, very little train noise especially if you kept the bathroom door closed all the time. All the staff were very good and helpfull. The breakfast was excellent with good and friendly staff and we enjoyed our evening meal there as well each night, good choice and good value and voucher for 2 drinks for the price of 1

StarSailor101, 25 Juin 2016

We had booked a room with a king-size bed on the ground floor. When we checked in such a room was not available so we had to decide between queen-size on the ground floor or king-size on the first floor. We opted for the queen-size, which normally is more expensive but we got it for the agreed-upon price. Room was older but OK, reasonably spacious with good beds. Good bathroom. You'll find earplugs in the room because there is a railroad very nearby. However, we didn't use the plugs and never heard a train. Our rate included coupons for breakfast. You have to pick from a 10-items menu. I had the “Biscuits & Gravy” breakfast, my wife had the “Royal Sun”. It was OK but I prefer a breakfast buffet where you can pick and choose. We would stay here again but would first look for an alternative.

"A home among homeless"
Stephen K, 24 Juin 2016

Great hotel; however, the park across the street was full of sketchy people which made me feel safe. The complimentary breakfast at the restaurant should not be passed up. I would recommend this place to colleagues visiting the University of Arizona, since it is affordable and close to public transportation.

"One of the Best Best Western Hotels to stay"
Ruth S, 21 Juin 2016

This is one of the Best - Best Western Hotels we have stayed at. The rooms are very nice, clean and comfortable. Hotel has restaurant, bar/lounge, laundry, pool/spa. Hotel access if right off Interstate 10 very convenient location. We will return on next trip.

"an ok stay"
eva1500, 20 Juin 2016

Nice - it is missing the typical motel/hotel look and more resortlike with a nice seating area with trees and greenery. Rooms are older and dark but clean. There is also a restaurant and a bar with live music. Breakfast is included and you get a voucher for the restaurant and can choose from a breakfart menu. Staff professional but not very friendly.

"Good place to stop for the night/short term."
Allison D, 19 Juin 2016

The outside of the hotel is unimpressive and a little run down, but our room was large, clean and comfortable. Proximity to the University would mean that it could be crowded, depending on the time of year. The ice machine was out of order, which didn't affect us, but probably did others. The free hot breakfast choices were limited, but the food was good, and we did have dinner in the restaurant, which was also good. The hotel and restaurant staff were friendly.

"Older Property"
Molli2013, 14 Juin 2016

My daughter and I stayed at this Best Western for one night on our way to Sierra Vista, Az. I was a bit surprised when we arrived. I had read the reviews prior to booking and noticed this hotel was rated highly by Trip Advisor. However, this property is somewhat older. I was not impressed with the room. Pros: friendly and accommodating staff; great free breakfast; pool/hot tub well maintained; fitness room Cons: the rooms are accessible from the outdoors and the inside appears to be older; there were adjourning rooms; the carpet was somewhat older and dark and the laundry bag had been used and put back on the shelf.

"Very nice and clean!"
Grumpy6513, 11 Juin 2016

We were early to check in and they had our room ready and we were upgraded to a suite! Thank you! The entire place is kept clean and so are the rooms! As long as they have vacancy, I will continue staying here on every trip to Tucson. It is worth the stay!

"OK for the night."
G-manBE, 10 Juin 2016

One night stay in this motel. Bit of a cold but to the point welcome. We had a room on the second floor of the first building. Basic accomodation, but clean. Fridge, fast wifi and flatscreen in the room. Plenty of parking. There is a bar and a restaurant on the site, both with friendly, welcoming staff. Breakfast is complementary, you have a choice between about ten combos. Upon arrival you receive a 2 for 1 coupon for the bar per person. Overall ok for one night.

"Cockroaches, loud train"
Roxanne J, 08 Juin 2016

Just left this place. It was disgusting. There was a cockroach about 2 inches long waiting for us in the sink when we arrived and more on the floor this morning. If we wouldn't have arrived so late last night I would have left. Also, I thought it was odd that there were ear plugs on the counter. Then really early in the morning (still dark out) I heard a loud train go by, which had its horn on the whole time it went by. This was followed by numerous police sirens and the train going by with its loud horn about every 30 minutes. I didn't get any sleep at all last night. If you sleep here, be ready to wear ear plugs, be awoken by a train all night and to share your room with cockroaches. This place was completely over priced considering I didn't get any sleep and there were cockroaches every where. The only positive thing I have to say is that breakfast was good and the waitress was very nice. I was extremely nervous about eating at the restaurant after seeing the cockroaches in the room.

"Great Service and complimentary breakfast"
Richard M, 08 Juin 2016

We are on a seven-eight week cross country trip and stayed at many Best Westerns. This BW ranks in the top 3 for their customer service and complimentary breakfast. Their location was also convenient. This Best Western is highly recommended.

"Best hotel for your money along with the best breakfast included in room rate."
Marta T, 07 Juin 2016

We have stayed at this hotel many times over the past four years and have always found the rooms to be clean, comfortable and relaxing. The wait staff and front desk personnel are always friendly, pleasant and willing to make your visit a successful one.

"Second Visit, still Great"
CarrollZahn, 05 Juin 2016

We were here once before and we found everything to be just right. A wonderful room, a very nice pool which I took advantage of, and a terrific free breakfast with ten choices. The location is convenient to the downtown restaurants and the University of Arizona as well as being an easy on and off from the I-10 freeway. The only improvement would be a luggage cart since some rooms are not adjacent to parking. We will come here again the next time we are in Tucson.

"Nice hotel"
550philipd, 03 Juin 2016

I stayed here for one night with travelling through Tucson and it was everything I needed. Room was clean and comfortable and even though situated next to what seemed a busy road, I was never disturbed by the road noise and I am a very light sleeper. The restaurant which is linked to the hotel does some great food with VERY friendly servers. They have a set number of dishes available for breakfast which are cooked to order in the same restaurant. If you want anything different, these have to be paid for. There is also a bar located onsite but I didn't try this out. I would definately stay here again if travelling through the area.

"Convenient, clean, & friendly"
AZSarette, 31 Mai 2016

This hotel is very neat & clean. We liked the decor. All the staff that we encountered in the hotel & at the restaurant were very nice. The location was very convenient & easy to find for us as we visited the Arizona Sonora Desert Museum & Tucson Studios. We would stay there again.

"Nice hotel"
TAMMY B, 31 Mai 2016

This was a nice hotel with an easy check in. The rooms were fairly clean with comfy beds. The TV was really small, but there were good channels. At the restaurant the breakfast was delicious, but the service, although kind, was slow. Overall this was a hotel close to U of A, easy to access off the highway and we will stay here again.

"Great Hotel in a Great Location."
Robert R, 30 Mai 2016

I have stayed at the Royal Sun for over 100 nights since 2010. It is always a good experience. The location is convenient, and close to the U of A and the main part of town. The rooms are clean and well-decorated. I've never had a problem with noise. The onsite restaurant is outstanding. The food is great, and reasonably priced. Everything appears to be made from scratch. If you stay at this hotel, definitely try the restaurant.

"Best Western hotel in Tucson Arizona"
804darlenel, 29 Mai 2016

This is a ok hotel. Need some repair to its plumbing and you will hear a train run frequently through the town at night. hotel do provide ear plugs for your sleeping pleasure. Tucson Az is a college town. Not to much to do in town. About 1 hour you can drive to Tombstone where the great shot out happen There is a wonder Antique shop in town, opens at 10 am. Worth checking out.

"Best Western is the Best"
Sherida B, 27 Mai 2016

Any time I have stayed at a Best Western they are flawless in amenities. Everything is so clean. There is never a concern that I will get my monies worth. I never have to worry if it is clean. They even put ear plugs in the room. Wow that is awesome.

"A most enjoyable stay and will be back for sure"
Monica L, 26 Mai 2016

From arrival to departure it was completely effortless. It was quiet and nice to sit outside at night...The breakfast was bomb diggity...and on top complimentary...This was an unexpected bonus.. The bed was sooo comfy...Will be back...oh, and then gave us bottles of water for our drive back home upon checking out.

carolrW2328EY, 25 Mai 2016

Room very clean and nicely decorated. Restaurant very nice and good menu for dinner and breakfast. Liked the shower, had soap, shampoo and conditioner on the wall. Check-in and out very easy. Pool was clean and nicely kept.

"Upgraded to a suite"
Peggysue45, 23 Mai 2016

Upon checkin we decided to change from a top floor to a ground floor as had enough of carting bags up stairs. Lady at reception kindly upgraded us to a spa suite & very nice. Nice lounge area with 2 seater lounge & separate single lounge chair & footstool. 2 TV's one in lounge one in bedroom. Because it was a spa suite one had a bigger step up to access the shower in hindsight & being seniors had we known this we may not have accepted it but for 1night we managed Hotel had a lot staying but was very quiet Everything was squeaky clean with a great comfy bed. Complimentary WiFi, breakfast (this was in the attached restaurant & is a set menu not buffet) & free parking Ate at the restaurant where we enjoyed good food, cold beer (not so good wine) & entertainment (guy with guitar singing & very good)

"Great stay in Tucson"
Lawrence R, 23 Mai 2016

This is a great place to stay in Tucson. Close to the university, community college, downtown and convention center. Front desk upgraded my reservation without being asked. I have stayed here several times and it just keeps getting better. The rooms are modern, lots of outlets for the gadgets, well decorated and appointed. Everything works as it should. The restaurant is clean and has a great menu. The food is outstanding and the staff attentive. You can't go wrong staying here.

"Good road stop on I-10"
JimKathy2014, 21 Mai 2016

The Best Western Royal Sun Inn has a friendly and helpful staff. There is a clean outdoor pool and exercise room. We were given coupons for drinks and breakfast. The drink coupon was "buy one, get one free" which we used at the cantina. We each had a full breakfast in the restaurant with our coupons. This is an older hotel, and the rooms need updating. The carpet and furniture were worn. The closet door was off-track and some of the outlets were loose. That being said, it was a great bargain. It was clean, the staff was very courteous, and the breakfast was great.

"Loved it"
Shekkish, 21 Mai 2016

We enjoyed our stay here very much. The grounds are beautifully landscaped with a large inviting pool in the center. The rooms have been redecorated with modern finishes, and provide a sitting area outside to enjoy the lovely climate. There is also a restaurant on the grounds that has a nice selection of dishes and good service.

Larissa M, 21 Mai 2016

Stayed here for a couple of days before heading into a summer camp to work. What Can I say? There was nothing to fault. The guy at check in was so pleasant and helpful. An amazing selection of cooked to order breakfast is included in your stay. I had something different every morning and it was delicious. I also ate one night in the restaurant and Hannah was absolutely lovely and couldn't have been nicer. I also drank in the bar and they offer 2 for 1 specials. The room was huge with a tv, wifi and complimentary toiletries. So comfortable as well. I was suffering from jet lag and it was a great bed to relax in. The pool and gym are also pretty good. The pool is heated which is pleasant even in the hot weather. The gym is small but has some good machines and a couple of vending machines. There is wifi but I used my 4g as it was still a bit quicker. I had hired a car and there was plenty of parking plus an enterprise location just down the road which made it easy to return. So close to some good restaurants and downtown Tucson as well. All the staff I met were excellent and so pleasant. I would definitely recommend a stay here!

"Clean and Convenient"
Ayre17, 18 Mai 2016

This property was very clean and convenient ...It is close to the University. It is also close to downtown and the main drag Speedway. The hotel room was very clean and the staff was very nice. There is a pool and hot tub that was well maintained. You get breakfast with your stay. A nice sit down off the menu breakfast. The only down side is it can get noisy and you can here the train several times a night.

"Very convenient and comfortable"
stevepsych, 18 Mai 2016

This motel was easy to find and quite comfortable. The rooms were clean and large enough. Service was excellent and cheerful. Breakfast was included and was cooked to order, instead of the usual buffet. All in all, an excellent experience in Tucson.

"Great Stay"
carolm785, 18 Mai 2016

The hotel grounds are charming, well maintained and lovely. The rooms are good sized, clean and have everything you need. The beds however were very uncomfortable and did not afford a good nights sleep. The restaurant and bar food was excellent, well presented and very tasty. One of the best breakfast we have had at a Best Western Hotel. Friendly and helpful staff.

"Great location not a goog price"
Michael A, 17 Mai 2016

Was to pay 139.99 a night turned out to be 179.99 next time I guess I will look at what I am signing and hope wont be ripped off :( All the staff NOT at the front desk were Great !! I think Best Western is an good company but need to improve there communication with the hotels !!

"All good at BW"
Donald B, 13 Mai 2016

The hotel and restaurant staff were very friendly,professional and helpful. The freshly cooked complimentary Breakfast was terrific! Pool area was very nice and the location almost unbeatable for downtown.

supresonic, 11 Mai 2016

We stayed here two nights so we could explore Saguaro National Park. We had a suite -room 234. Very clean, comfortable bed, Jacuzzi that worked perfectly after hiking all day. You get vouchers for breakfast at the hotel's restaurant. You choose from 10 breakfasts- from their regular menu. The hotel restaurant is open for breakfast, lunch and dinner so when we asked Angela for a recommendation, she naturally steered us there... But we said we want to explore the restaurants in Tucson... Her two recommendations - one a seafood restaurant and one a Mexican were perfect. She is the person to see for restaurant recommendations. We had a minor issue with our toilet which was fixed (after asking our permission to enter the room while we were out). All in all a great choice for a hotel in Tucson.

"Older Hotel but very good rooms"
Geri N, 10 Mai 2016

This hotel was chosen because of it's proximity to U of A. After reading so many positive reviews, we chose this hotel. The rooms are spacious and very nicely remodeled. The front desk personnel were pleasant and accommodating. There is a restaurant owned by the hotel and we were given free breakfast coupons. The breakfast was average, but he restaurant staff was outstanding. We had one issue with the cleanliness of the room. A previous occupant of the room had dumped their garbage into the chest of drawers. We asked to have it cleaned, but when we returned to the room, the housekeeper had not cleaned the drawer. We asked again and the front desk person cleaned out the drawer but it really needed to be disinfected as it was littered with food. Our traveling companions let the staff know again and the BW wrote a letter of apology, awarded hotel points and provided training to the housekeeping staff. I would say that the BW made this right and I would stay there again.

Elizabeth S, 10 Mai 2016

this Best Western is one of the best that I have had the pleasure of staying at. The rooms were very comfortable and clean. The outdoor heated pool was the best and the restaurant on site was very clean, friendly and the food was very tasty and fresh, It was the best I had in Texas,

"My Husband's favorite Best Western"
aandmrun, 10 Mai 2016

We travel between California and Texas frequently. This has become my husband's favorite hotel in between our drive. We have stayed here over the past 4 years and have seen a vast improvement in the remodeling and maintenance of this hotel. It is an older property, but very well maintained. The staff is always very friendly and upbeat. It is important to be greeted with a friendly attitude. Every employee here seems to have that friendly attitude. The adjoining restaurant and lounge is a big plus! We love to go there for drinks before bedtime and for the delicious full breakfast in the morning. Thanks to the management for running such a smooth operation!

"Not the best Best Western"
Ladybug0227, 09 Mai 2016

It was an okay stay. We didn't spend a lot of time in the room. Room smelled like bleach, not enough counter space on sink counter and could have used another electrical outlet. Towels too thin and course. Pillows too small and stiff. Carpeting too old and stiff and didn't feel clean.

"Good and bad."
mike p, 07 Mai 2016

The bad -The ac unit is located in the room and was sort of loud. The bed was too firm for our liking. No room available on first floor so had to take 2nd floor room. No elevator so hefting luggage up and down stairs was a bummer. The tv channels were limited. The good - 2 for 1 drinks happy hours in the evening and made to order breakfast.

"Nice place"
bigfern, 06 Mai 2016

I stayed here for the better part of a week during business travel. The grounds were kept nice, the room was decent however dated, they had a sitting area right outside each door to enjoy the Tucson mornings/evenings. The restaurant was convenient & they also have a bar, which I got drinks from but never went it (drinks were good). Great location for my purpose. Not a fancy facility, but functional. Wi-Fi was horrible, but free.

"We were here again"
GettingoutofLA, 05 Mai 2016

My husband and I are/were celebrating our 25th wedding anniversary and we decided to travel & hike through the west. We started our excellent adventure by staying at the only hotel we'll stay in Tucson - this place. Having a restaurant attached to the hotel is the next best thing. The restaurant has excellent food and Hannah (we've had her before) is the VERY BEST waitress there. We actually stayed 2 nights because we wanted to go to Tombstone, plus I wanted to hike some of the mountains in the area. The hotel is great and the restaurant is great. This time we used the earplugs they provide but our room was #231 and actually we didn't notice the train so much in this room. Yes, it was on the second floor but that's fine with us and we prefer. Again, anytime we go to Tucson, we will stay here. We just hope Hannah is still there. I will tell you that we didn't like or enjoy the server (male - Monday evening) we had on our second day. He was terrible and I think it took 1.5 hours to get served, we didn't like his slowness or his comments. I think he thought he was funny, but my husband wasn't having any of it. Hopefully someone from Best Western will address have him retrained. Anyway, stop by and have a nice meal and sleep at this hotel.

"Just skip the nonsense and come here"
Rebecca C, 04 Mai 2016

I did a ton of research on area hotels that were $100 bucks or less. I chose the Best Western for safety and amenities. I made the right choice and if I need a hotel room in Tuscon again, this will be my choice. Tips: get an extra towel at check in. Regardless of how you shower, water will be on the floor. You will want the extra towel. Don't put anything on the toilet tank, it's subtlety curved on the edges. The TVs are too far away from the bed and couch. The remote signal does not teach it. Move the couch, not the bed. The bed has some funky anchoring and putting it back is more challenging than pulling it out. The fitness center information is hard to come by. It opens at 5a. You have to go inside the pool area to get there. Other stuff: I noticed the maids wash the shower curtains after every check out. Nice. It's not a free breakfast, lol. That's a pet peeve of mine. We paid for that breakfast in the rate. Speaking of breakfast: yes, it's lovely. But i would much rather have the usual Best Western buffet. Sure, you get 10 breakfasts to choose from, and the two i had were well made. No substitutions. No takeout. Meh. Plus the tip meaning you now paid for breakfast twice. Would rather have more of what i want ( protein and nuts) and skip the ' balanced' options on a menu. Stay here. Yep. All the glowing reviews about the restaurant are true. Yep, it's fantastic.

"Expectations exceeded"
David M, 04 Mai 2016

A non-luxury brand in a non-major city is not something I generally get excited about, but I was pleasantly surprised by this property. I have stayed in Best Westerns before I they all usually had the same "meh" look & feel - but this one was different. Once inside my room I was absolutely impressed by the decor, quality of the furnishings, amenities, and space. This did not feel like a Best Western (it felt like something more). Im not sure if this property is an overachiever or if Best Western did a refresh to all their properties, but I would look forward to returning here. The lounge & restaurant were also fantastic. Loved late-night karaoke, and the complimentary breakfast is certainly a plus. The swimming pool looked inviting, although I did not use it. Front desk staff was friendly at check-in and check-out, and I even received a phone call after I got to my room from the front desk, making sure everything was perfect. Great place for work, vacation, and families. Bravo, Best Western.

"Better than expected"
ustraveler78, 04 Mai 2016

Chose this location because it was down the street from the the Fox theater and they accepted pets. The location seemed sketchy. But the property was a pleasant surprise. We loved the restaurant. Go there just to have breakfast. The staff there is awesome.

"this hotel is okay"
Tim B, 02 Mai 2016

Based on my first nights stay I would never stay here again and rate this as a near zero of a hotel. But I had booked my photo group for two more nights and theose were a lot better - very close to what I expect from teh Best Western brandded hotels. The first night the attached restaurant took over half an hour to make a hamburger, the second time I tried the restaurant the waiter nate was entertaining and efficient and great fun. And angela at teh front desk solved a few problems fvor us, so we were hapy with her help. A few highs a few lows so an average rating.

"Worth what we paid"
nashuanh5, 01 Mai 2016

Actually thought we were staying somewhere else but ended up here. The clerk was inundated since she was by herself, but kept it all together. Good for her. Nice pool. Clean, clean, clean, Great free hot breakfast. Price was really reasonable. Location was a little busy.

"Dark and old"
Linda O, 01 Mai 2016

The rooms need to be updated, they are dark with filthy carpet. Window in bathroom needs to be removed, a little scary when staying alone. Better lighting. We've stayed in other Best Western and this was the worse.

"Great Room, Great Restaurant"
Edward D, 29 Avril 2016

The room was excellent and quiet. Then the unexpected treat was the restaurant. VERY good food and reasonable price. we will stay here again when we drive to the Mexican border, to or from. It is a perfect distance from the Nogales border crossing.

"Convenient for park"
Daina R, 29 Avril 2016

We stayed here because of its location to Saguaro National Park. It was nice and roomy, had what we needed, and the staff was very helpful. (Angela in particular). They had a complimentary breakfast you ordered from a menu (10 choices). It was the best complimentary breakfast on this trip. They had a nice pool that we did not use. There were a couple minor negatives. There was only a shower (no tub), which was a little disappointing. After hiking, I enjoy a hot soaking. There was no laundry facility and the air conditioning blower was really loud. The positives definitely out weighed the negatives. I would recommend it.

"Best ever"
Richard S, 28 Avril 2016

Amazing restaurant! Great free breakfast selection. Best I have ever had, and I have had hundreds. I had two dinners that were really good. Everything fresh with daily specials with a real chef. Totally amazing for a hotel restaurant! Great room and good coffee. The internet is real high speed. I was able to stream HBO and Netflix on my computer. This has got to be the best place I have stayed at.

"Great value!"
R9448GXjob, 26 Avril 2016

My son was recently accepted to U of A and we were making a visit out to campus, just one night stay. Since our trip was planned somewhat last minute, I wound up getting a last minute rate on this hotel. We got a suite, and it was a great room, for a great value. The restaurant was really wonderful, we ate dinner there on Sunday night and breakfast on Monday morning. The servers were very friendly and outgoing, and extremely helpful in making suggestions. The food was really good too. The only negative was that the sofa bed mattress was very uncomfortable, but the master bed was extremely comfortable.

"The unlock doors"
Berndt Y, 26 Avril 2016

Excellent breakfast, good location. Well maintained out side gardens. Extreme difficulty in locking doors. Bed mattress and pillows need to be replaced. This place could be a dream motel with a little more work

"“A hidden gem”"
Thomas D, 25 Avril 2016

We have stayed here twice during our road trips and I find it really hard to get comfortable away from home. A hotel is a hotel is a hotel. But what makes this Best Western different is the employees. The reception was friendly and welcoming. One thing that they did was call our room after we had time to settle in to check that everything was satisfactory. There are also the small things that gives it an extra edge. They pay attention to small details, included were ear plugs, extra towels, and USB charging ports, for those who forgot their wall charger. Everything was where it suppose to be. TV controls, extra power outlets, fridge, blow dryer and desk. It was convenient and comfortable. The hotel is close to downtown so it is next to a busy road, so there was some noise, but nothing that kept us awake - hence the provided earplugs, I am assuming for those that are noise sensitive to noise. Another plus is that it's a dog friendly which is also conducive to a traveling family. The bed was very comfortable with nice linens and we both slept well. The room was nicely arranged with a comfortable chair and ottoman (wish there had been 2), a nice desk and chair and a small refrigerator. The room was clean, contemporary and comfortable. The room had 4 sets of bath towels. The shower was equipped with the normal hotel amenities. The room looked to have been recently renovated. We had the Standard King room with a refrigerator and It was excellent. The flat screen television LCD's are great if they are appropriately sized for the room. Ours was something like a 32" - I would recommend at least a 40". The heated outdoor pool and hot tub are newly renovated and were clean. Towels were provided and the poolside furniture was very comfortable. The complimentary breakfast is “A hidden gem” not to be missed. Cook-to-order breakfast served daily at Royal Sun Restaurant attached diner each morning between 6:00 a.m. until 9:00 a.m. You actually get to order off the menu and have a prepared meal served by a smiling server. This is not a "box of cereal and container of yogurt" place. It's a restaurant and nice one at that. Some guest forget to tip because it's a complimentary breakfast. The restaurant opens every morning at 6AM to start off your day with a great selection of breakfast food. They have everything from Biscuits & Gravy, Country Fried Steak, Malted Vanilla Belgian Waffles to a generous serving of fresh seasonal Fruit with Yogurt & Granola or an Egg White & Turkey Bacon Combo. Although they offer hotel guests 10 complimentary made-to-order meals from 6-9am, they stay open for breakfast until 11am. We went there for dinner also. It is opened from 5 – 10PM and offers what I would call “Contemporary Comfort” food. Once again the meals are made to order when you arrive. They offer steaks, a variety of delicious pasta dishes, Angus burgers, grilled seafood and entrée salads. I found the menu well diversified - they also offer daily specials. Nice variety of tasty dishes and convenient. The service is fast and friendly. On our first visit I had a rib eye steak and a Shrimp Carbonara Pasta on the second visit. My wife's dinner was Stake Diane and the Chicken warped with prosciutto the second time. Neither one of us was disappointed. Finished with a great cup of coffee. Very reasonable prices will definitely go again! One more thing, the cocktail lounge has two for one drinks special for hotel guests between 5:00 p.m.-8:00 p.m. in the lounge. My recommendation for "older folks" like us is book early and request a ground floor room since hauling heavy luggage up the stairs is quite a chore. Sitting at the Beautiful fish pond area that have picnic tables for guests to relax, read a book or surf the web in Tucson's sunny weather. Very pleasant stay at the Best Western. We will definitely stay here again in the future. Don't forget to ask for their AAA & AARP discounts if you are a member.

"Our favorite Best Western in Tucson"
85339az, 25 Avril 2016

Overall great customer service. A fun place with fun staff including restaurant and bar/lounge. Clean rooms and comfortable beds. Everything you need to start your morning including in-room coffee maker, complimentary coffee pods (enough for two cups each!). Small Refrigerator if one needs it and, my fave, large, lighted magnifying mirror in the vanity area for perfect makeup application.

Owen C, 24 Avril 2016

I recently stayed in this motel style lodging. I was really impressed by every aspect of our stay. The layout of the premises is excellent with all the rooms over looking the swimming pool (which was cleaned daily). Breakfast was good. Staff were good. Easily the nicest place we stayed at on our trip to the USA.

"Great value rooms in well maintained motel"
Nowontheroad, 24 Avril 2016

Seldom does one pays less than $100 for a very clean and well maintained suite. Further the grounds and parking are tidy and garden-like. Staff couldn't be more helpful. I do have some questions about providing a high-volume hot tub in the desert. Otherwise, being green is a goal of this motel.

"Nice Employees, but annoying problems..."
AKAinAZ, 23 Avril 2016

My daughter and I only stayed one night and our key card failed to work twice. First time was our first time entering the room. We were on the second floor with both shoulders burdened with luggage - key card didn't work.... So, down the stairs, not a short distance to the office, they politely re-keyed it. 9:30pm we heard someone trying to enter our room, then a phone call. It was the front desk asking who we were! They apologized, said they knew their mistake and said these things happen. Next morning, after breakfast (which was really good), same thing. They called it administrative problems. Grrr... Anyway, great shower, clean rooms. I think an initial mix up plagued our stay. I would stay again - really, could this happen that often? I hope not...

"Good Value"
Sheila W, 23 Avril 2016

Our room was been remodeled recently and was very clean. Close to everything and an overall nice stay. The restaurant was a nice surprise, it was recently remodeled and had an exceptional staff. We had breakfast each morning and enjoyed dinner one evening.

"Not Dog Friendly"
suzannetriplett317, 22 Avril 2016

Booked this hotel because it was dog friendly, and we have had good luck with most Best Westerns...not any more! How can you say you are pet friendly, charge EXTRA, and not have a BLADE of grass!? Yes there is a park across the major street...which is more like a highway in most cities (6 lanes). Almost topping that is the bed! This one is a small step above sleeping on a box spring. Feels like a box spring, sounds like a box spring, I actually checked! The hotel is very pretty, the front and the employees were friendly and helpful, but we will not return.

"Very nice rooms that were immaculate. "
181799Lisa, 17 Avril 2016

The rooms are modern and recently renovated with granite counter top and lovely tile work. A carb heavy but nice breakfast buffet was included. Staff was very accommodating. Rates were good. A very nice place to stay while traveling through.

"Pleasant stay"
lilliandp, 13 Avril 2016

The patio with water feature, picnic table were very nice to sit and enjoy the great weather. It was quiet at night and the bed comfortable. I rode the exercycle and went for a swim daily. There was a city park across the street and the down town area was a short drive.

"Very Impressed"
Heather J, 13 Avril 2016

I was a little apprehensive about the noise levels in this hotel. I requested a private room when we booked and they accommodated. Although there was noise and the walls were thin, it didn't bother us at all and we are very noise sensitive. We brought a small homemade pink noise machine and we weren't woken up once. The room was spacious, clean and well kept up. The grounds were nicely maintained and although I can understand why some reviewers said there was a shady element around, we never felt unsafe at any time. Parking was ample and we felt safe parking our rental car there. The pool was very nice although we didn't spend too much time there. The breakfast was definitely the best part! Every morning we got free coupons to eat breakfast in the restaurant on the grounds. It was so nice to eat a real diner breakfast each morning, not a sad steam tray of powdered eggs and bacon. It was delicious and the service was prompt and friendly. The selections were ample (everything from the traditional bacon-eggs-hashbrowns-toast to waffles, fruit plates and healthy oatmeal. I believe there are ten free options). If you wanted something different off the regular menu the free breakfast coupon gives you $2 off the regular menu. Although all of the hotel staff we came into contact with were great (especially the staff at the restaurant) I want to make special mention of Angela. She bent over backwards to help us and made sure everything went smoothly for us. She really made us feel welcome and went above and beyond. She is the definition of outstanding service!

"Good Location Near U of A and Museums"
black325, 11 Avril 2016

We booked this hotel because it was centrally located to do sightseeing in Tucson area. I did ask for a second floor room but forgot to ask for one near the office so we did occasionally hear the train in the distance. Upon check-in we were told that we were being upgraded to a king suite which was very nice but the room was not ready until a bit after 3:30. The desk clerk was very nice in giving us suggestions and directions to various places. Lucky for us it was a Sunday and the lounge was open (not during week in afternoon) so we waited there until we could go up to the room. The room itself was clean and comfortable - looking like it had been remodeled in recent past. The included made to order breakfast made this a great value and all of the wait staff in the restaurant were extremely friendly. The only downside that really didn't affect us all that much was we could hear the kids in the next room on our first night and when we came back from sightseeing at 4 pm the room was still not serviced. At that point all we wanted was new towels so we called the desk and they didn't arrive until 5 pm. All in all our 3 night stay was pretty good and I would stay again if in the area.

"Clean, quiet, comfortable and dog friendly"
Stephanie G, 10 Avril 2016

The people were friendly and helpful. My husband loved the breakfast, was the best he's had in a hotel in a while. The room was large and comfortable. We did not have any noise problems, we were on the end in 241. I liked the chairs and the deck in the front. I ran up University to the Arizona campus, which was a nice run. The campus is beautiful. Would return.

"Nice and Convenient, has restaurant and lounge, pool"
Tigercharm, 06 Avril 2016

This restaurant has everything you need to make your stay comfortable. It has an outdoor pool and a outdoor hot tub. When we went it was too cold for us to go in, though it was heated. The room came with free breakfast across the parking lot and 2 for one drink coupons. The two for one drink coupons were for well drinks which to me tasted awful, but the drinks with premium alcohol were great. We went to the lounge both nights we stayed. Both nights had some sort of entertainment. We had dinner one night at the restaurant which was good. Nothing extra ordinary and nothing bad at all. The service was nice. The hotel room room was nice, clean, we had a king room right across from the pool. The room has cable tv and a sofa bed. Outside our room was a table with two chairs so we could sit outside and smoke. The breakfast was good. You got to pick off a menu with certain items for the free breakfast or you could pick something else for $2.00 off. The breakfast was really good. And the service was spectacular! The atrium is very quaint with a nice sitting area. Parking is a little cramped.

"Fantastic value"
ves2011, 03 Avril 2016

Two room suite, pool, free breakfast and two for one drinks, within walking distance of shops, friendly and efficient staff, great value for the money. Not a fancy place but has all you need. rated as 4 for overall experience - it's not a 4 star hotel. Definitely recommend this place. And would return if in the Tucson area again.

debo5513, 01 Avril 2016

VERY noisey.. TRAINS, road traffic (semis and loud cars) also kids screaming and running around at night room next door had young baby who sreamed and cried often. could hear tvs from adjoining rooms also. Was shocked to find earplugs provoded am so glad they had them in room. Rooms had been recently redone but cabinets appeared to be retrofitted when anyone walked on floor door bounced up and down banging and making noise. Left door open rest of night.nice minifridge. Not enought parking spot as we came in late people roaming around parking lot. . staff was very nice and chairs to sit outside was nice. Didnt make it to breakfast they advertised ended @930. Bed was ok loved having lots of pillows. Do have to say the hotel was very full

"Great stay and location in Tucson"
Jason B, 01 Avril 2016

I stay in Tucson every month and the Royal Sun Inn & Suites is the best for the money. It is close to the university, downtown, and I-10. There are a lot of good restaurants in the area, but the Royal Sun Restaurant and Lounge has good food within a short walk of the room.

OakIain, 01 Avril 2016

This hotel is a gem. Not only are the staff great and the rooms well appointed, clean and comfortable - it has a restaurant that will blow your socks off with its food and service. Absolutely amazing.

"Excellant hotel"
Ken S, 29 Mars 2016

very good experience at this hotel. Clean rooms and friendly staff lots of amenities wonderful choices for breakfast, dinner, and lounge drinks with the free vouchers given at registration our cost for the stay was quite reasonable will revisit them when in the area

"Great value!"
misopiso88, 27 Mars 2016

My son and I were in Tucson for a night and stayed at the Best Western. Comfortable rooms and cozy beds. The location is perfect if you want a quick drive to great restaurants downtown. Parking is easy. Free breakfast and wifi. Will definitely stay there again!

"incredible clean and well appointed"
rz1519, 25 Mars 2016

from the outside, it looks like a typical best western but once i entered my room, i was pleasantly surprised how clean and nicely appointed it was. the room definitely exceeded my expectation, except yhe bathroom was a little on the small side. other than that, i would definitely stay here again and highly recommend this place.

"Great Stay!"
pancho36, 25 Mars 2016

An older, nicely maintained motel, with super friendly, helpful and knowledgeable staff. Delicious and filling made-to-order breakfast at the restaurant on property, included with our booking. Clean pool and hot tub area. Location was perfect for getting to where I needed to get to each day. The only 'problem' encountered was the lack of hot water for my shower. It warmed up the longer the water was on. I took a cold shower the first day, but learned that it just has to run for a bit before getting in. Problem solved. I would definitely stay here again! :-)

"Spacious rooms and updated baths"
MaryKop, 24 Mars 2016

Older hotel nicely updated with fairly spacious rooms and modern bathrooms. We had a 1st floor king-sized bed room in the building by the pool. Hotel layout is spread out with some rooms across the "alley" in a separate building than where you check in. Since it's an older hotel, walls seem to be a little thinner than you'd expect--we heard everything going on next door (I thought it was MY iPhone ringing!) and could hear the people walking upstairs. The folks in the next room were sitting out in the chairs in front of their room one evening and even with the A/C on, the windows closed and the curtains drawn, it was like they were standing in the my room. The proximity to the pool could be a problem in the summer months---it was too cold while we were there to be much of an issue. All in all, though, comfortable rooms and the A/C unit has a fan option which was great for those cooler evenings. Breakfast was in the restaurant at the main entrance and always overcrowded and rushed. Not the traditional buffet, you chose from a select menu. Waiters seemed harried and we often had to wait for beverages. Nice people, just very rushed. I'd stay here again. Very friendly and well located.

"Another Perfect Stay at Best Western Royal Sun"
Debby K, 21 Mars 2016

I always try to book this motel when on business in Tucson. It's an older motel but very clean and comfortable and the staff is AWESOME! You even get a freshly baked-hot-out-of-the-oven chocolate chip cookie during check-in! My meeting was too early to enjoy their complimentary breakfast. I did visit the lounge the evening before. Nice place to unwind. No loud music this time (thank you). The beds are extremely comfortable. Got a great night's sleep!

"perfectly adequate, but not much more"
Kirk E, 18 Mars 2016

We stayed at the Royal Sun while on business in Tucson for the annual, amazing book festival. The hotel's chief selling point is its proximity to the University of Arizona campus, which is a long walk or short (5 min) bike/car ride away. Don't expect many amenities -- there isn't even an elevator for lugging your bags to the second floor rooms -- but the lodgings themselves are reasonably spacious, with good beds and adequate bathroom/sink space. Even without the blackout curtain in place, however, rooms can be exceedingly dark even at peak daylight hours, and the faded chairs set out on the terraces don't necessarily present the most inviting lounge area. A little upgrading would go a long way. To their credit, reception staff are friendly and willing to accommodate requests. Guests may also obtain coupons to the adjoining restaurant (a separate establishment), which offers an excellent, varied breakfast. Nightowls may also appreciate the late closing of the bar, but beware karaoke nights on Thursday, Fridays and Saturdays, especially if a local character named "Donut" happens to be in the house.

"Good Value, Great Stay"
mgar2764, 17 Mars 2016

Best Western Royal Sun is just blocks from UofA which makes it an excellent choice if you have business there. The area is pretty run down, has been for many many years, but that's Tucson for you. If you want new and fresh, stay in Oro Valley or Catalina Foothills. The room was clean and comfortable. The bathroom was spacious (they put us in a handicapped room) and the front desk friendly and helpful. We weren't interested in the breakfast. Overall, this was a great stay and a good choice for a quick weekend at the University.

"Decent enough but could do with some changes - but then, what hotel couldn't?"
ExpatPlanters, 17 Mars 2016

My wife and I stayed here for three nights in February 2016. In general, the hotel is fine: the rooms are OK (but see below), the restaurant (separate review) is excellent for both dinner and breakfast), the pool area is popular (not tried by us), there's a gym (again, not sampled), and location is OK too (although a little remote if you don't want to drive. However, I did reply to the hotel's post stay survey and elaborated on certain aspects regarding some TLC needed in the guest rooms as follows: in my opinion, the lighting was poor in that the room was dark even with all lights on; a better (more rigid, more appropriate-looking) toilet seat would not go amiss; the shower curtain didn't quite reach far enough to the floor to avoid runnels of water exiting to the base of the toilet area; the room was dull colour-wise - all dull browns and greys and similar shades, and therefore not bright and welcoming (maybe that one is a little too much of a personal preference); the closet doors were not properly seated on the sliding rails - I fixed one (simply by lifting and placing correctly) but the other needed more attention. And outside the room, the walkway surface was cracked and pitted and shows signs of becoming a tripping hazard in the near future. All the above are either minor, personal preferences, or easily fixed, and have all ben advised to hotel management. Let's see if any action is taken. Would I return? Regardless of the above, yes.

"Great Value - More than adequate."
Sandy V, 11 Mars 2016

Although older, this motel has been reno'd a few years ago. Certainly clean, great value with the breakie and cocktail coupons. The location puts you right in the middle of Tucson locations. The restaurant on site has super service and the best choices for breakfast. My husband thought the bed needs to be replaced....perhaps the only consideration.

"First time visitors"
Edward M, 08 Mars 2016

Great location for U of A, downtown, old town. freeway and tourist attractions. We were able to do everything we planned in our two days and hope to return at some future date to see more. The room was very nice and clean and the restaurant next door was very convenient. After a long drive, it was nice to walkover for a decent meal and not having to drive around and look for a place to eat..

"Location, location!"
Kenneth F, 07 Mars 2016

The newly remodeled two story motel was very convenient for us as we were there to see the University if Arizona. It's less than a mile and we could walk to campus through the old neighborhood west of campus. We were also close to restaurants and discovered that we were close to downtown also. Although the area around it seems a little run down, the motel was very comfortable and clean.

"Nice place to relax after hiking in the desert"
Cindy H, 06 Mars 2016

Really enjoyed my stay at the Royal Sun Inn in Tucson. Even though it is near a busy road in the city it did not feel like that. I liked how close it was to the area I was hiking and right next to the freeway so I did not have to drive the long streets with so many strip malls that are in Tucson to get where I was going. My room was clean and quiet and I really enjoyed the hot tub and pool.

"Great Stay"
Diane W, 04 Mars 2016

Clean, comfortable, affordable. We'd stay here again- Everything was in good order, inside and out. The staff was friendly and anticipated our needs before we did. I'd trade the pillows off, but other than that, it was very pleasant. Breakfast was great with loads of options.

"Nice Hotel , Sketchy location"
Lorin M, 03 Mars 2016

Stopped for the night after a long drive, Hotel is clean and nice, room was clean and quiet, restaurant on site had good food and reasonable prices. The front desk staff was not overly friendly. They do not have coffee available in the lobby and do not have a continental breakfast, they do give you a coupon for a free breakfast at the restaurant. The area is, at best, questionable, and I do not recommend walking anywhere from the hotel at night.

"Nice Hotel"
Jennifer C, 02 Mars 2016

We had the suite and enjoyed the jetted tub. The hotel was Close to University of Arizona which was perfect for us while we visited our daughter. The room was comfortable but the beds were too hard. Unfortunately, we didn't have a very good breakfast. Parking was convenient.

"Great Place......Terrible Location.....But Improving."
jessla2013, 29 Février 2016

This is a well done hotel in a not so good part of town. The area is on the up but isn't there yet. Real nice rooms and grounds and you are not able to see the surrounding area from the courtyard, this makes the hotel better, IMHO. There is a Cantina and Restuarant, but they are only open early AM and after 5pm. VERY friendly staff, good food and comfortable rooms.

"Not Deserving of 4.5 out of 5 Rating!"
Scott S, 28 Février 2016

We unfortunately, as a lot of other people, assumed with a TripAdvisor rating of 4.5 that this was simple and safe choice. Positives: Clean rooms, Friendly staff, Nice pool, Good free breakfast. Negatives: Dated facility – we had a suite and it did not even have a microwave, Noise can be easily heard from adjacent rooms – we had construction workers on one side and heard the F-bomb dropped repeatedly, Location in Tucson is not good – park across the street is a congregation place for many homeless people. Find a different place and closely read the comments (wish we did).

"Average hotel with above average noise"
K W, 27 Février 2016

I think that this is the first hotel that I've stayed in where each guest is provided earplugs as the main amenity in the room. It did not take long to find the purpose. The hotel can do little to control the noise of the guests, but the thin walls and squeaky, thump-transmitting floors make the problem worse. I could clearly hear the adjoining room conversation (which was pretty intense for a bit). Moreover, the hotel seems to be amid multiple train tracks. There were rumbling trains blasting horns ALL night, almost every hour. I picked this hotel on a pretty dumb basis--the rate was higher than other area hotels and I assumed that I'd get what I paid for. This is a terrible value. The room was clean, breakfast was decent and the staff was average. But the room value and the noise put this property at the bottom of Best Western quality.

"I am a Platinum member and very unhappy"
Rory V, 23 Février 2016

Upon arrival the room I requested was not what I had reserved, I had requested a downstairs suit and they had me in an upstairs standard. The girl at the desk was very nice and accommodated my request. Approximately an hour after I checked in I was checking my account and found that they had charged my personal Debit Card and not the company credit card on file that was supposed to be used. I contacted the front desk and informed them of the mistake, the girl a different one pulled the file and stated "yeah the other card is right here i'm not sure why she used the card she did". The girl was nice and charged my company card and set a refund back to my personal card, this of course caused an issue due to taking almost $300 off the wrong card i'm sure it will take at least 48 hours to credit and there are other things pending. On my first morning I went down for the complimentary breakfast, there is a note on the coupon that states no take out, after sitting for about 5 minutes and looking at the regular menu the waiter came over and asked what I would like. I asked him if I order from the reg menu can I get that to go?. The waiter literally threw his hands down made a noise and stated "I guess it's in the middle of rush" and was very upset over my request to pay for my own meal and take it to go. I said never mind I don't want to put you out by buying my own food and got up to leave. The waiter said "sir sit down ill serve you we just don't do carry out during rush" I again said never mind I wont spend my money here, if its going to make it hard for you. He then stated i'm not trying to give you a hard time but we have been open since 0600 (this happened at 0830). I just walked out and still have no clue what them being open since 0600 has to do with anything. I went to the restaurant last night and ordered a meal to go and the service was great and food was amazing. Overall depending on how my second night goes I will probably never stay here again nor will I send any of my employees here. I have never had a bad stay at any Best Western and as a Platinum member that says a lot. Guess there is a first for everything....sad

"Arizona road trip"
DaveyBoy69, 23 Février 2016

We had originally booked a different hotel but found the Best Western to be better positioned for down town but it was still a 20 min walk. Due to a conference there was little other choice than this hotel and we had to book a suite (only room left) which after negotiation we were charged just over $300 which I thought was overpriced and it had a small bathroom for a suite. However, the front room and bedroom was quite spacious and clean and the staff very friendly. There is also a good restaurant right next to reception which is also where breakfast is served.

"Stay here"
DRWIMA54, 22 Février 2016

Very friendly staff, Very clean rooms in standard version (two queens). Enough parking space. Only negativ is: remote from TV did not work properly... I could live with that! Location is very good either to go central or go south in Tucson!

"So noisy"
worstinshow, 21 Février 2016

I will preface this review by saying we didn't tell hotel staff about our issue. In hindsight, we should have, but we needed a special room arrangement and thought it unlikely we could be moved. Also, our main issue was noise and the hotel room came with free ear plugs!! I have never seen these provided in a room before and it made me think all rooms would be noisy - why else would they provide ear plugs? We were on the bottom floor and apparently had vampires staying above us because they would walk around their room at all hours. The last night, they went to bed around midnight, then got up and walked around from 1am-2am and then got up for good at 6 am. We had noise problems every night of our stay, but the last night was the worst. Not only could we hear people walking around above us, we could also hear showers running and the toilet flushing. We could also hear coughing from the room next door, so it wasn't only noise from above. I am sorry about the noise issues at the hotel because it was so nice in other ways. The rooms were huge, the place was clean, the pool was nice, and the breakfast was pretty good. The food at breakfast was diner style and was a step back in time, in a good way. The breakfast staff were very friendly and the food came quickly, even when the place was packed. I don't know why they would spend so much money remodelling the rooms and not put money towards soundproofing. I can't remember another hotel where I could hear so much noise from the room above.

"Royal treatment... And sun...."
Linda E, 18 Février 2016

Get a room facing the pool in the sun...great beds w foam pillows, no feathers here! The shower is really just a walk in stall which offers little privacy, and the basic amenities are just that: basic. Hair dryer and coffee pot. The area is rather seedy, but the hotel forms a safety courtyard and feels safe. Rooms are spacious, clean and comfortable, pool is clean and tiny fitness center offers bare minimum. However, the Royal Sun bar offers you 2 fers for happy hour, sports live music from a local quintet, and is a local venue. Met a Brit clay pigeon shooting team there for the annual competition, fun. And breakfast cooked to order from a menu of 9 choices. Pet fee of $20. All in all a good, safe, clean, entertaining night was had by me and ma dawg!

""Very nice place to stay""
rayt190, 18 Février 2016

We stayed in room 115, open the door and there was the hot tub & heated pool, work out room, This is a well kept, clean property and the staff was helpful, excellent in every way. Walking distance to downtown Tucson or bus service in front of hotel on Stone St. The breakfast was fresh cooked to order at the Royal Sun restaurant also on the property. Tucson Tours will pick you up at this location and provide a wonderful tour of the city.

"Wonderful Hotel Close to everything"
Alex Z, 14 Février 2016

Stayed at this place in January during our visit to Tucson for the Rock and Gem Show-2016. We were in a big room on the ground floor with nice and clean rooms, beds and bathrooms. The breakfast was amazing and the workers were very friendly and brought a smile to your face every morning. Would definitely stay at this place next time too.

"Great place to stay"
Shawn B, 14 Février 2016

The whole entire stay was enjoyable, from a friendly front desk staff to the service at the place we had breakfast. What was nice about this best western is that we had a lot of fresh cooked breakfast choices and 2-4-1 drink coupon to go with dinner. Loved the fresh cookies, get them quick they go fast.

"Nice property, helpful staff"
seetheworld2014, 12 Février 2016

We stayed in the back portion of the hotel/motel and found it very quiet, away from the traffic. However the guest in the next room was very loud and we could hear everything he was talking about. We noticed that they had packages of ear plugs on the vanity and decided to use them but it really didn't help until the fellow stopped talking and went to sleep. Then, we had a very good sleep because the bed was most comfortable! The room was spacious and clean. Breakfast (cooked to order) was included in the restaurant. The hotel was very handy to all the places we wanted to visit including the rock and gem shows. The staff at the front desk were very helpful and friendly and so were the housekeeping staff. We enjoyed the tables and seating on the property.

"When in Tucson traveling with pets"
Bruce W, 09 Février 2016

Excellent location, clean, comfortable rooms and friendly staff. The room itself is large and while not fancy is more than adequate for the night. The bar is a fun place with god service and the chef in the restaurant in the evening greatly exceeded our expectations.

"Convenient location but with some drawbacks"
Judy B, 09 Février 2016

I recently stayed at this hotel which is near my daughter's apartment close to the U of AZ. It is conveniently located about one block from Speedway Blvd. I knew it to be an older hotel, but knowing I was only going to stay one night didn't concern me when I booked the hotel/motel. I say motel because the rooms are outside facing. Having said that, I would like to comment on my stay. The room has been remodeled so the comfort level was nice. The bed was fine and my one priority are firm pillows. This hotel has firm pillows so I slept well. The main complaint I have is the shower. There is no vent in the bathroom where the shower is, thus I had to keep the door open in order to feel any heat. Additionally, the shower looks like it's' design is from a camp cabin with just a shell to step into. The designers failed to adequately re-design this shower when they redesigned the room. The free breakfast was at the restaurant across the parking lot. Being that I stayed there in January and it was cold for AZ standards, having to go outside wearing a coat and gloves, and then back inside to eat was a bit inconvenient. However, the service was fine and the food was good.

"Nice motel and friendly staff"
Kelly A, 07 Février 2016

This is a nice motel near the U of A. It is very clean and tidy and appears to have been updated recently. The included breakfast was also very good and the hotel and dining staff were helpful and efficient. If you are looking for a reasonably priced motel near the U - give it a try!

"Great value!"
Judy T, 04 Février 2016

This was the BEST motel we have EVERY stayed at. The staff in the office, Brenda and Angela, the staff in the restaurant Nate, Burnie, Ron are THE best bar none! Friendly, cheerful, helpful etc.etc. Our room was large, airy and clean. Cannot say enough about the restaurant-breakfast free and choice of 10 different items dinners very tasty, large portions, great prices. Close to the university, Interstate 10, 4th Avenue with its great quirky shops. Incredible value for the price. Our friends don't have room for us to stay with them, so this will be our residence of choice from now on.

"Beware of Security"
Lawrence L, 03 Février 2016

The person and no identification security uniform looked like a person just wandering around the property. When I asked who he was he told me "Security" then showed me a two-way radio, claiming this was his identification. I asked his who was only I saw him taking money from two males who climbed fence to use the spa after hours....

"What a great Hotel and Resturant/Lounge"
jimkA2250JS, 02 Février 2016

This Hotel is a treasure. What a great find. The staff is warm and friendly. The room was very clean and neat. The bed I wanted to take home it was so comfortable. The resturant was very good with a fun cool staff and super tasty food. I look forward to going back.

"Great stay in Downtown Tucson"
Mike C, 01 Février 2016

My fiancé and I chose this location so that we can go to nearby 4th Avenue to walk the shops, dinner, dancing. We never stayed here before and were pleasantly surprised about the great customer service at the front desk, the size of the room and how quiet it was. Nobody can help the train going through town, it is what it is. Angela at the front desk ordered a taxi for us to get to 4th Avenue. The next morning we had an outstanding breakfast at the hotel with an awesome waitress, Hannah. We will be back the next time we come back for more fun in the Old Pueblo. Thank you!

"Surprising Excellance"
Lamata L, 01 Février 2016

I got more than I expected for my money. The hotel staff were extremely friendly and helpful and full of information. The rooms were very modern, clean with a very modern decor. There were no ticky, tacky flowered bedspreads here. The beds were comfortable and the room was clean. You get free WiFi included at a speed where you can actually stream a movie. However, I reserve the most surprise for the attached restaurant, You get a free breakfast, and not just bagels and coffee. There are several choices of bacon and eggs and pancakes and waflfes and combinations thereof. Did I say this is included in the room rate? The dinner choices were Chicken Picata, sliced ribeye steak over pasta with Gogonzola and spinach, a hamburger with sliced Portabella mushrooms and sauce. I met locals who actually come to this diner for dinner. The food is really good, not healthy or vegan or such, but good solid food at $12-$15 per. The location is actually a 10-15 minute walk to the Univ of Arizona with lots of restaurants and shops. They have a full attached pub with several beers etc. They also make a mean Margarita. All in all excellent value for your money.

Anthony S, 31 Janvier 2016

the Best over all room and assistance you could ask for thank you for all you all need a raise in pay yesterday keep up this and i might buy a franchise how about that ---I do need more point's however can this be arranged how about 50,000 very reasonable to me---again thank you---Tony Samarzia

"Huge Rooms"
Outdoorpartner, 30 Janvier 2016

My room had a king size bed and the surrounding room area was much larger than most hotel rooms. There was a separate sink which I suppose is a mini wet bar also in the room. There was a desk and a bed tray for a using a laptop in bed. There were two other chairs in the room. I slept well and I thought the bed was comfortable. The area surrounding the hotel is not good for walking. I drove one block through the neighborhood and all the houses had metal window and door guards. There is no elevator to the second floor. The fitness room has an elliptical, a treadmill, a stationary bike, and a limited universal set. There are no mats, dumbbells, cups, or towels. I did not see a camera, and there was not key control access to the room. (You can get into the pool area without a key). The floor appeared dirty. I was nervous working out by myself after dark. Two towels were provided in the room. There is a hair dryer and makeup mirror. An ironing board and iron was in the big closet. Upon check in, I was given a 2 for one drink coupon for the attached restaurant. The breakfast options included in your room rate are fantastic. You get to choose from the menu of the attached restaurant. The service was quick and the servers were very professional. The restaurant decor is modern, bright, and cheerful. The wifi worked well. There were lots of charging plugs in the room. There was not a huge amount of TV channels. The outdoor hot tub had a greenish hue, so I was afraid to go in. Someone was swimming in the larger pool in January, so I assume it is heated. I would recommend staying at this hotel if you're going to be gone all day. It's a good place to sleep, but not a great place for hanging around or walking to anything nearby.

"Tucson Best Western Royal Sun"
Timothy B, 29 Janvier 2016

The hotel is clean and the staff are pleasant, however the noise level from the other rooms and the train running all night do not make for a restful nights sleep. The restaurant attached does provide a hot full breakfast for free instead of a small contemporary buffet. The quality of the food and service is excellent.

"great value, wonderful staff"
gitatravels, 27 Janvier 2016

I have used Best Westerns frequently for their value. This hotel was particularly special. All the staff were considerate and caring. I arrived just before the restaurant closed after multi cross country delays. Had no difficulty receiving a wonderful dinner from a jovial waiter, enthusiastic cook both of whom assured me that my late arrival was not an imposition - and come stay awhile!

Stephen L, 21 Janvier 2016

Very clean and comfortable room. The staff was very professional and friendly. The food was good with a varity of selections to choose from. Great location. Will stay here again if I am ever in Tucson for another meeting.

"Enjoyable stay"
Loren S, 21 Janvier 2016

My wife and our friends shared a suite at this motel. We were given drink tickets and breakfast. Both were used and appreciated. We also ate evening meals at the motel. Very good food and nice selection. The bar area had gentlemen that played the guitar and sang. They were excellent for the venue. All the employees were very friendly and accommodating. This was one of the best Best Westerns I have stayed in. It is also very close to the Link light rail and its downtown and university sights and sounds.

Sue J, 20 Janvier 2016

This BW was ok but nothing special. In noisy place. Disappointed it did not have extra blanket in room. No elevator for 2nd floor so if you cannot climb stairs be sure to indicate such when you make reservation. Most of all it was advertised as being downtown but it really isn't. Good location to Unversity. Motel offers 2 for one drink in bar next to motel but it is a scary place.

"Three nights stay"
BrittB611, 20 Janvier 2016

Single room upstairs. The room was very clean and quiet, in spite of the place being fully booked. Staff was excellent, the pool was heated and across the lounge the restaurant served a great breakfast. Alcohol is not served until after 5pm, in case you are jetlagged. Definitely will stay there again.

"Best Western Royal Sun National Championship Week"
Charles D, 18 Janvier 2016

Very good facility, Very good location. The restaurant in the hotel was very good. Food options were beyond my expectations. Tucson is a fun place to visit. The quality of all aspects of the hotel was way beyond my expectations.

Benjamin B, 18 Janvier 2016

Visit was great. Excellent place, easy to find, price was fair with the deduction applied for my family. Full meal service was excellent. Parking in the back seems to small. Space need to be opened for parking. I did not see any elevator if none install one for people like me, elderly. There could be handicap people, too.

"great place to stay"
Richard M, 16 Janvier 2016

I have been staying at this location off and on for the last 30 yrs and have tryed other places but always come back to here.. When you are on a business trip its nice to walk in to lobie and be greeted by your name, it may not sound like much but when you are away from home for weeks at a time it is comforting to be addreesed by your name. Makes the job easyer.

"Pleasant stay and price, and nice breakfast too!"
want2go67, 13 Janvier 2016

Stumbled upon this Best Western out of desperation, as I'd made an booking error at another hotel that was full. Thankfully the Royal Sun had availability and was conveniently located. Was happy with a very reasonable price (even more so w/AAA discount) for a suite with 2 queens and hot "cooked to order" breakfast included! I was surprised to find the room comfortable, clean, and recently updated. The one downside was the noise. Our suite #136 (located in the back of the property) was ground floor. I could easily hear people walking upstairs and noise from several nearby trains. I'd definitely stay here again, I'd just ask for another room. The restaurant across the parking lot that serves the breakfast was so bright and cheerful; and the staff, especially the host, were wonderful. The food was great too, especially for being included!

"High Desert Royalty"
RLiersaph, 12 Janvier 2016

Found this hotel online and was immediately taken with its exterior photo. It was something quirky out of the 1960s. So we drove to Tucson and had that most wonderful stay at the Royal Sun Inn. The rooms were ultra modern and comfortable and yet the exterior, lobby and dining areas are something out of a "Rat Pack movie." We had dinner and breakfast on site and the meals were extremely good and well presented. The entire staff was pleasant and helpful. In addition, we were able to bring our dog. We would return to Tucson just to return to the Best Western Royal Sun Inn.

"Good place to stay if visiting downtown or U of A"
Vincent M, 08 Janvier 2016

Came to town for the Arizona Bowl. Wanted a place with access to U of A and downtown area. Both are an easy walk or bus ride from this property. Staff are very courteous and helpful. The included cooked breakfast is the best I have experienced at a US Best Western property. Two-for-One drinks in the lounge bar is an added bonus. While not cheap, this location offers good value for the money.

"Dirty "
roadtripflea, 08 Janvier 2016

Stained sheets, uncomfortable beds, weird smelling room, tub had flaking paint chips, and I found a pill on the floor upon checkin. The only redeeming quality was the restaurant. We had a delicious and fresh dinner there. Would not recommend and would not stay again.

"Over-Night Stay A Royal Treat"
Clara R, 05 Janvier 2016

For the past 5 years we have driven from Houston to Tucson on our way to Nevada and have spent a night at Best Western Royal Sun. The rooms are nice and clean; but most of all the beds are very comfortable. The restaurant is clean, the food is very good and the staff is very friendly. We look forward to staying there again during our annual drive to Nevada.

"great stay in tucson"
george s, 04 Janvier 2016

If you need a place to stay in Tucson, this is the one for you. Great location, family friendly, heated pool and a wonderful restaurant for dinner and a made to order breakfast. The staff in the hotel and the restaurant are friendly helpful, and extremely courteous. Was nice to not have to drive after a busy day in the metro, just mozy on over to the connecting restaurant, order a pint of craft beer, wonderful selection, and order from the menu, great selection, enjoy the sunset, and head back to the very comfortable room... thanks, we had a great time....

"Bad smell and not safe"
Colin S, 04 Janvier 2016

We had no idea of the neighborhood this hotel is located in. Not safe for small kids. The smells in the room were overwhelming and due to the room being repaired not much better outside. The bedding was stained and we were not comfortable staying the full 3 nights. We left after 1 night and stayed in another hotel.

"Hotel overnight stay"
Zolean B, 25 Décembre 2015

This is a great stop over in traveling to San Diego California. We were traveling for many hours and this stay was nice and clean, Room was fresh smelling. Great access to I-10 freeway. Breakfast was great! Complimentary breakfast coupons was nice to receive.

Linda S, 24 Décembre 2015

We live in the Dallas/Fort Worth TX area and drive to visit family in California. Tucson is a hard drive to make comfortably in a day. However, we plan our trips specifically to stay with the Royal Sun Inn. It is always clean and affordable, the food is superior, the service in restaurant phenomenal and staff in the motel very accommodating.

"Don't just this hotel by it's outside appearance"
Edith M, 23 Décembre 2015

I was a little taken aback by the exterior of this hotel as it looks like a motel from the 60s/70s. However, when we got to our room, it was completely updated with nice linens, new carpet, furniture, updated electronics and a great shower. The pool/jacuzzi was also an added plus... open in the winter - very clean and nice.

"Excellent Hotel"
Pamela C, 19 Décembre 2015

The staff here is outstanding. From the check in, to the restaurant, to the bar - you will not be disappointed. You will probably make this your Hotel to stay at for future trips. You get a free, cook to order breakfast every day! Also 2 for 1 drink coupons at the lounge.

"Great location, value and service"
NYCtrekker_12, 18 Décembre 2015

I make an annual visit to Tucson for hiking, and after much trial and error, I've decided to make the Best Western Royal Sun Inn my go-to hotel. My headline pretty much says it all. The rooms are fine, especially for the price, and service is exceptional. A bonus is the attached restaurant and lounge, with food that exceeds expectations compared to its barebone appearance. Highly recommend.

"Great Place/Great Price"
Andrea M, 11 Décembre 2015

This hotel overall was a great place to stay. Rooms were clean, staff was friendly, location was great, hot cooked breakfast a plus. My only complaint would be the bed was a little hard for me but my husband loved it. I would definitely stay at this hotel again.

"Excellent motel in downtown Tucson near the U of A"
Debby K, 09 Décembre 2015

I usually stay here while on business trips. They have excellent staff that will cater to your whims if at all possible. There is a restaurant and lounge onsite to unwind and relax. Lately, there has been live entertainment in the lounge -- if you can't take LOUD MUSIC, pack some ear plugs or check out clubs down the street. The rooms are very nice and the mattresses are heaven. I'll stay here again but will check on the entertainment before I book. I already have hearing loss and want to keep what I have left.

"Speedway the easy way"
Don M, 08 Décembre 2015

The restaurant on property makes for a great easy and comfortable stay they even at the best cookies ever at check in what way to travel stop have cookies at check in a restaurant to cook what you want when you want even a bar if you want some fun' Rooms were large and very clean updated design as well as all the comforts

"nice rooms"
Don M, 08 Décembre 2015

great place nice rooms good breakfast great location and the rooms were huge the courtyards and the fountains it was cold while we were there and the people in pool area looked like they were having a blast

"Nice Stay"
Tami S, 07 Décembre 2015

Overall, property was nice. Had a nice stay. There were people in the room next to us being very loud up until after midnight. I called the front desk and they sent security. Took about 20-30 minutes but they finally got the people next door to be quiet. Wait staff at restaurant were very friendly, Breakfast the next morning wasn't the greatest, but it's free. Hotel staff very friendly and accommodating. Overall the room was very nice and clean. TV remote only worked if you used the down channel button, but not a big deal.

"Great Experience"
Laura G, 06 Décembre 2015

Room was immaculate and service was excellent. This is a nice, quiet, hotel. No glamour, just comfortable surroundings and friendly, helpful people. Great location just outside of downtown Tucson and not far from the freeway, but you'd never know in your room. Perfect for business or quiet pleasure. Could not have been more pleased.

"Good place to stay"
Debbie S, 06 Décembre 2015

Have never stayed in Tucson before - this hotel was reasonable, rooms are updated and clean. Restaurant on site has good food and service. Hotel was not far from freeway - easy access. Would recommend for short stays.

"Great place to stay"
William S, 04 Décembre 2015

My room was upgraded to suite. The TV Remote in the living room did not work because the batteries were dead. The clerk from the front desk delivered and installed fresh batteries within minutes. This was not the first time this hotel, nor will it be the last.

"Stayed here over the Thanksgiving holidays."
Rick508, 01 Décembre 2015

Overall, I was very pleased with my stay here. The room was clean and comfortable. The front desk staff were very nice and hopeful and came down to the room the first night to show us how the heater worked. Enjoyed the free breakfast every morning. There is some train noise but, for the most part, I would stay here again.

"Clean, courteous, and convenient."
Ashley H, 30 Novembre 2015

Fast friendly service. Clean simple environment. Good location and close to lots of things. A jacuzzi tub was a nice free upgrade. Seemed to be quiet even with kids around the area. The front desk lady called to check and see if we found, and got into our room ok.

"Good Value / Updated"
Charles M, 30 Novembre 2015

It's obvious that they've worked hard to update the property. It's convenient between I-10 and UofA, which is why I picked it. The walls are still a little thin, but they do provide disposable ear plugs. After 10pm everything was fairly quiet and I was able to get a good nights sleep. The staff at the front desk were friendly, and the server at the restaurant made you feel instantly welcome. The complimentary breakfast had 10 options - much more and better than I expected. I'll be back the next time I'm staying in Tucson.

"Excellent stay"
smurfette46, 25 Novembre 2015

We were a little surprised because the area around the hotel didn't look too good but the hotel and restaurant staff were one of the best we have encountered. We really enjoyed the pool and hot tub. We would definetly be back and recommend the hotel to family and friends.

gonjo, 25 Novembre 2015

This was the most syrprising hotel in our present trip. The site is beautiful, the room is vast beatifully and comfortably furnished. Pity we spent only one night. Above all: Service is superb. Angela at the front desk came up to her name, was efficient, helpful and solved with a some problems stemming from mistakes in my booking.

"Best Western Royal Sun Inn & Suites"
Barbara G, 22 Novembre 2015

We had a short stay, hotel was pleasant. My 'regular' Tucson hotel was booked, chose this one because it had recently been redecorated - very nice inside the room., the grounds were nicely kept up and clean. Wasn't certain about staying so close to downtown, but all was fine. The breakfast selections included in the room rate is great. Very good and friendly man waited on us. The front desk was very friendly and helpful.

"fantastic stay at a value hotel"
Travis C, 22 Novembre 2015

When I was booking this hotel I was just looking for a place to sleep for the night that was reasonably priced, safe, and had standard amenities. This place exceed those expectations. The room I got for the price (around $100) was a fantastic king sized suite with lots of room. Their on site restaurant was also a very nice surprise. It was not only convenient but the quality of food was what you would find at a mid to mid-upper tier restaurant but the prices were not.

"Close to downtown and very helpful staff!"
Melovia, 19 Novembre 2015

We booked this room last minute and I was hopeful that it would be a good choice based on the reviews. However, there was a really really bad smell in our room. We were only there for a short time and it was ok for the time we were there, but the smell was really bad. On a positive note, my mom left her watch on the sink of the room. It was a watch my dad gave her last year for their 50th Anniversary and she was devastated. We called twice. The first time, the watch had not been turned in. I called again and they said they had left a message for the head of housekeeping. We offered a reward for the return of the watch. They called later and advised the watch had been found. When we returned to pick up the watch, they would not take the money my mom offered as a reward. I can't express how much we appreciate that they found the watch and returned it!

"Great Hotel at Great Rate"
rekster, 18 Novembre 2015

Just returned from a 3 night stay here in Tucson and I couldn't be happier. This property is located just north of the city center and has a lot going for it. Well appointed rooms that look to have been recently redone. We had the Standard King room with a refrigerator and It was excellent. The bed was very comfortable with nice linens and we both slept well. The room was nicely appointed with a comfortable chair and ottoman (wish there had been 2). A nice desk and chair and a small refrigerator. A couple of complaints about the television. Flat screen lcd's are great if they are appropriately sized for the room. This was something like a 32" and would recommend at least a 40". Also, when you have lcd tv's please provide HD viewing (first world problem). The complimentary breakfast is not to be missed. You actually get to order off the menu and have a prepared meal served by a smiling server. Be sure to tip your server. This is not a "box of cereal and container of yogurt" place. It's a restaurant and nice one at that. They also have 2 for 1 drink coupons for the evening crowd and have karaoke on the weekends. Don't miss it! My recommendation for "older folks" like me is that you request a ground floor room since hauling heavy luggage up the stairs is quite a chore. I will definitely stay here again in the future.

"Great location"
Bryan L, 17 Novembre 2015

My son and I stayed at this hotel to visit the University of Arizona. It was located in a great location and the price was right. The hotel staff was great and restaurant and bar next door was good. Not fancy, but that's not what we were looking for. I would definitely recommend this hotel,

"A great place for the price"
Peter D, 12 Novembre 2015

The staff was very friendly and room was much more than I expected for the price. Even though it's located on a busy street, it was much quieter than I expected. Their complintary breakfast was better than the standard hotel self serve. It was cooked to order and served fast.

"Bed too hard"
Daniel F, 09 Novembre 2015

I've not slept in a worse bed. The light switches for the shower/toilet area and the sink area are reversed left/right compared with the areas the switches control. Ear plugs are provided due to the proximity to a rail line.

"Great Hotel"
Laurie B, 08 Novembre 2015

This hotel was easy to find and get to from the freeway with a billboard giving directions. It's on the road leading to the Arizona Sonora Desert Museum and Saguaro National Park so it's very convenient. I can't eat the breakfast at most hotels because I am gluten-free but here I had fruit, eggs, hash browns. The staff were cheerful and attentive and friendly from the front desk to the cafe. It was cheaper than most, as well. Highly recommended.

"Great Hotel Consistantly Excellent"
Robert L, 07 Novembre 2015

Our experience with our room, food and staff were excellent as usual EXCEPT for the redo of the lounge.. too bright, color wrong, floors wrong, no character, guests intimidated walking in, lighting needs redoing, get some down lighting in. TOO loud, put up soundproofing get rid of spot lights or turn onto walls not on tables, I was blinded. You better do something quick I hated having dinner there with a singer blasting his favorite hits. clattery sounding. Although dated at least the original had wonderful character, this looks like an operative theater, all we need are tables and bodies. Someone really did not know what they were doing. My husband is an interior designer who saw the before and after and was appalled. Hope the restraurant comes out better although it does not look like it. with the excellent chef you have please make the place more upscale and appealling not so sterile. A big disappointment. I will come back next year and hopefully these issues will all be resolved as everything else is absolutely terrific.

"Best Western Tucson"
David M, 04 Novembre 2015

The internet site showed what appeared to be a top quality hotel. The room upon check in was very nice, newly renovated, It is big, and clean. The room unfortunitly had a strong odor of mildew coming from the bathroom area. The hotel is located near a train track, which had trains passing about every half hour through out the night blaring a horn every pass. Light sleepers will be disturbed. The bed pillows were very small, and hard. The breakfast is at an adjacent resturant, menue only, no juice if you want coffee or tea. No extras, or muffins. Just set menue selections. Not what we expected.

"We stayed going to Dallas & we're coming back!"
GettingoutofLA, 02 Novembre 2015

Well, I'm writing this review again, because the hotel I'm staying at in Grapevine Texas has the WORST Internet service and I lost my review. So here I am writing this review on my cell. I read the reviews, knew what to expect, in regards to the train. So when we arrived, I couldn't understand why ear plugs were provided in our room - I forgot. So there's several trains that pass by the hotel at night - use the earplugs. It would be nice if the hotel had a sign to let you know why those plugs are there. But what the hotel does do, is call you to see if your room is alright. I've stayed a 5-star hotels & they don't call and some really should. The hotel gave us 2 vouchers for free bar drinks and 2 vouchers for free breakfast. At the time of this review the restaurant is being remodeled, so you eat in the bar - no problem. My dinner consisted of a nice salad, BBQ Beef, asparagus and a baked potato. This meal was top-notch. Almost too much food for me. The drinks were well made. Our server, Heather was attentive and she can make a wonderful drink. The hotel offers 10 free breakfast items, I had fruit and yogurt - I received a good portion of yogurt + a lot of fruit. We met gentleman from Australia and we had a nice time. Our room was clean, large and quite, except for the train. Enjoy your stay and say hi to Heather and the girls. We plan on staying here on our return trip, so I'll write another review and we'll see if my comments are consistant. Read my next article on the Gaylord in Grapevine - you already know their Internet isn't up-to-par.

"Rock and gem "
WyoOilfield, 02 Novembre 2015

My wife and I stayed here for a weekend during the Rock and gem show. The hotel itself is pretty decent, the room was spacious and clean. The walls however are paper thin, we could hear our neighbors talking at a normal voice level like we were all in the same room. Otherwise this hotel for the price is conveniently located and easy to find, I would stay here again. Just don't walk through the park across the street after dark!

"Excellent value hotel"
Charles C, 01 Novembre 2015

We stayed here for two nights as a base to visit Tombstone and the Sonoran Desert Museum. The hotel was clean & well equipped, the breakfast was very good (Apart from the very dilute orange juice) and all the staff were friendly & helpful. The location is OK and 4th street is walkable but other areas need to be driven or cabbed to. The traffic noise was more of a problem than the train for me but as we were looking to make an early start each day this was not an issue. Overall a pleasant stay & I would not hesitate in recommending this hotel.

"Train Noise Mars Hotel Experience"
865malcolmh, 29 Octobre 2015

Basically a good hotel with standard amenities and rooms and friendly staff. Close to the highway so easy to access the downtown and the road to the airport. But the problem is that the hotel is close to the train tracks and the trains are extremely noisy at night. The noise woke me up several times.

"Excellent stay as expected"
N8246NEdavidr, 25 Octobre 2015

Stayed at Royal Sun for 4 nights and was happy with all facilities.Arrived late but was greeted with a smile and checked in very quickly.Even though the restaurant was closed due to refurbishment the service was excellent in the bar lounge for breakfast.

"Anniversary in Tucson"
John F, 25 Octobre 2015

Hotel was very good. Room was clean. Staff professional. BIG PROBLEM as noise from trains every 20 minutes with horns basting all night. Lot of traffic noise at very busy intersection. Too bad because my wife and I really like the hotel. If you like a quiet hotel, this is not the one

"Horrible run down area!!!"
Joy D, 24 Octobre 2015

I booked 3 rooms for my family & was so embarrassed of this hotels location. I thought we were in a ghetto. There were derelicts walking around & homeless people walking & sitting on street corners. I would not recommend families to stay was not a safe area. I was very disappointed when we arrived & decided to return home. I don't see how it got a 4 star rating!!!!!

"Good value, friendly staff"
John H, 20 Octobre 2015

We found the staff to be friendly, courteous and willing to go out of their way to accommodate any reasonable needs. The rooms were clean and offered more than ample space. The restaurant was under renovation so drink and breakfast coupons were offered which was a very fair trade off. The property is reasonably close to UA which was the purpose of our visit. I would certainly stay at this property again.

"Good Hotel in Tucson"
Stacy G, 19 Octobre 2015

Hotel was very pleasant; have stayed here 4 times before. The Internet is good and easy to use; the restaurant was under construction, but didn't matter - food was very good and bar atmosphere nice. We loved Hannah in the restaurant as well as the front desk folks. Beds are nice, rooms are clean, great experience!

"Nice stay"
ooke, 19 Octobre 2015

We booked this room through a 3rd party cause the rate was right. I have been watching the rates on this hotel and they really seem to fluctuate according to events in the area. The staff was pleasant and even called our room about 15 minutes after arriving to make sure everything was ok. Room was clean and comfortable. The location is close to the freeway but not too close for noise. Close to the U of A campus. Not really close to restaurants although there is a restaurant on site. We did eat the complimentary breakfast and it arrived rather quickly. It worked well for us for a one night stay.

"Stay in Arizona"
Jerry H, 18 Octobre 2015

Great!!!!!!!! Room, food & hospitality above average!!!!!!!! The room was both beautiful and comfortable! The pool was very nice and relaxing after the ride from California!! I would not only recommend the place to someone, but if passing through again-I would definitely stay!

"Best Western Royal Sun Inn"
Monty B, 15 Octobre 2015

We love staying at the Best Western Royal Sun in Tucson. The rooms are clean and comfortable and the staff are very friendly. The added free breakfast is also a plus. The over all cost is very fair. We visit family in Tucson often and would not stay anywhere else.

"Great room and Restaurant/Lounge"
Joanna L, 15 Octobre 2015

The room has a nice area outside your room to sit and relax. The room was nice with all amenities and fridge. We got complimentary breakfast and drink coupons which were good drinks and great breakfast!

"Best breakfast on a 4 week road trip"
terrywaldon, 14 Octobre 2015

Breakfast is cooked to order in adjoining restaurant. Fantastic. Everything here is first rate, including a phone call from the desk an hour or so after check in just to make sure everything is o.k. with your room. Very classy staff and very comfortable room.

"Great Customer Service, but it is still a Best Western"
Maxx W, 13 Octobre 2015

We were in town for Parents' Weekend at The University of Arizona, so hotel prices were a bit inflated. We weren't planning to spend much time at the hotel so we picked this one, but based on the photos and the reviews, I expected something a little more upscale. The room was beautifully decorated and very clean, but some of the photos make the pool and the common areas look a lot nicer than they are. The customer service was EXCELLENT which made up for the short-comings, but it is very close to the train tracks so with the window open, we could hear the hourly train throughout the night. My husband was very happy at the hotel and would stay there again, but it wasn't what I expected.

"Leasure Stay"
milrho, 13 Octobre 2015

We Have used Best Western Plus exclusively for the past several years, and we have stayed at this unit once before. Our one complaint would be: baath tubs are not available in standard rooms. My wife was really looking forward to using one since we do not have a tub in our retirement center apartment. The location of this unit is easy to access from the freeway . Also, the locstion mskes it esdy o sccess many of the popular attractions of Tucson.

Wei P, 10 Octobre 2015

This hotel is very convenience for me when I come to Tucson. It is close to University of Arizona and has restaurant for breakfast and dinner. I have suggested to others for the reason. I will use it for the future trips.

"Great Place to Stay While In Tucson!"
AZTravelPlanner, 07 Octobre 2015

I was participating as a vendor at a health fair in Tucson and needed a place to stay near the venue. Relying on TripAdvisor reviews I booked the Best Western Royal Sun Inn & Suites. Check in was smooth, and the clerk, Angela, was pleasant and helpful. We asked her for a steakhouse restaurant recommendation and she gave us a great one. She warned us about the neighborhood it was in but said the food was really, really good. She gave us great directions and also gave us her card in case we got lost. We have navigation on our phones and tablet, but it was a nice gesture! The room looked as if it has been newly redecorated. Everything is fresh and clean. Nice little extras like face cleansing cloth, shoe shiner, and two sets of earplugs. There was a train in the distance that I could hear quite well, so the earplugs are definitely a nice thing to have! I discovered I'd left my toothbrush in my haste to get on the road, and much to my delight, the front desk had complimentary toothbrushes and toothpaste! There's a nice spacious desk area in the room and also a small table and two chairs in the corner. The mattress was a little firmer than I like but it was still, for the most part, comfortable. A complimentary, cooked-to-order breakfast was served in the lounge (the restaurant was closed for remodeling) and there were 10 different breakfasts to chose from. I chose the Royal Start breakfast which included 2 eggs, choice of meat, choice of either hash browns or home fries, and choice of either toast or pancakes, plus one beverage of your choice included - quite a hearty breakfast for free! The breakfast was very good and I appreciated that the eggs were fresh - not powdered. Overall, I was very impressed with this Best Western property. It's definitely run well and the employees are well-trained, friendly, and competent and I would definitely stay here again if I had to travel again to Tucson for business.

"Professional Bull Riding Event Weekend"
Barbara O, 05 Octobre 2015

Our stay at this Best Western was great. Great staff, hotel and location to the Tucson Convention Center. The restaurant was being remodeled but the bar was open for meals and the two dinners we ate were excellent. I would definitely recommend this property when in Tucson.

"Great location!!!!!"
Richard S, 01 Octobre 2015

I found this place to be a great location to get to anywhere in and around the Tucson area. Three minutes from the 10 Fwy ( they call it the North Fwy - ? ). Go straight down N Stone and you're in downtown proper in less then five minutes. The rooms are very clean and updated. Very friendly and helpful staff. Not sure where to eat, just ask them. Their restaurant and bar are both being remodeled but should be done soon. This place offers a free "full breakfast" every morning if you are staying there. The only issue I had with this eco friendly place is since they have only non smoking rooms, people tend to sit outside their rooms and smoke and this is a very very bad thing. I complained to the front desk and was told that this info would be passed on to the management. All they need to do is get rid of the plastic chairs and small table in front of each room and set up a designated smoking area, even with this issue I'd recommend this place for the location and I'm sure that the management will address this smoking issue as they are very environment conscious.