My reservation and my points
Best Western Rewards
A Memorable Hotel Experience
A Memorable Hotel Experience
Your reservation
The designation "PREMIER" suits this hotel perfectly. Having been tasked with planning a large 3 day event in Timmins, I am so grateful that I found this hotel and that they were able to accommodate my requirements and strict planning timeframe. The service was genuine from everyone I encountered. From ch/in to chk/out and everything in between, team that works here are great at what they do and like serving their guests. The hotel itself is well maintained, rooms are clean and comfortable, the event spaces are bright and the service in every area is great. As for the food - so so good. My delegates were well fed - and at a reasonable price (both in the restaurant and event menu). I was fortunate enough to work with both the Owner of the hotel and it's GM to get my event off the ground. They were both on-site during the 3 days we were there and they dug right in to execute everything we needed. I definitely recommend this hotel - whether you need to plan an event or you're just passing through. Thank you Carole, Cauline, Patience and team for all of your help.
Hosting our event at The Best Western Premier Northwood Hotel was an amazing experience from start to finish. The staff was so accommodating, the food was absolutely incredible, and the place itself was spectacular. I could not have asked for a smoother event experience, and would go back in a heartbeat! Big thank you to the staff again!!!
All was good. Pool and other amenities were good. In dinning room the hot food should have been hot but was luke warm to cool. Had a bit of trouble upon check in and trying to modify reservation. Took and charged another credit card for incidentals at 1200$ which should not have happened. Stayed for 4 night with 2 rooms booked. Some nights the cost was unbelievably high. Should be a same for the nights we were there.
5 the bed are very comfortable and the room are very clean the breakfast are very good ev charger is a nice addition to your service works very well give a full charge over night the staff is very friendly and efficient. We will return to this location thank you
We had an amazing experience at the Best Western Premier in Timmins. We were here for a family wedding and many of us stayed here. The staff, the cleanliness, the room, the breakfast - all a huge thumbs up and a 10 out of 10. Flooring instead of rugs in the rooms was a huge plus and added to the cleanliness.
Friendly and courtious staff, quiet room and surroundings, and clean facilities. We tried every hotel in Timmins, and this one is top notch. Definitely the best hotel in the area, by a long shot. I Highly recommend booking with this hotel !!
Fantastic hotel. Clean a friendly with excellent service. The hotel has a great location in Timmins that is easy to access and has very competitive rate. Staff treat you like family. Breakfast is superb with lots of options for the picky eater eater.
One of the nicest hotels in Timmins. This was our 2nd stay. The pool was nice and warm, the exercise room is ample with a tv, the rooms were clean and plenty of parking was always available. The staff are friendly and always smile. We love relaxing and sitting in the lounge with a glass of wine. You must try the beans for breakfast made the French Canadian way.
Easy check in/out. Friendly staff Great breakfast Great location Tim Horton's and A&W right across the parking lot
Staff were lovely, check-in was easy and quick (Same thing for checking out). I am celiac (Gluten-Free), and they had some options not a ton for breakfast (Eggs & Bread). Would suggest maybe trying to go with GF items (Sausages, potatoes without flour)
The hotel rooms were very clean, so nice not to have carpet. The lounge food was very good and a very nice atmosphere. We were tired and happy that the lounge was available. One of the best hotel breakfasts I have had with made to order fresh omelettes. Check in and check out went quickly.
Fantastic hotel. Great staff and super Friendly with high attention to guests. The beds were also incredibly comfortable! The rooms were super clean and had all the luxuries needed for a business stay. The food was also fantastic, with a great addition to the (included free) breakfast complete with omelettes.
Rooms looked great and clean. Breakfast provided was tasty and fresh. No issue with my stay and staff were friendly.
This hotel will make you feel like you are at an all-inclusive resort. From custom omelets in the morning to latte made with almond milk or regular milk, And cleanliness of the hotel you will feel like you're on vacation. The manager and the staff were hands-down some of the best that I have encountered at a hotel. They went out of their way to make our state so enjoyable. 100%.
Fantastic stay, friendly staff, nice big clean comfy rooms. Also ate food there all week which was all delicious!
Stayed for work and will absolutely be back for play. This hotel has it all - great food, the best location, friendly staff, nice pool… my own bed isn't as comfortable! There is a Tim Hortons in the parking lot, if you don't want one of their fancy lattes with a cinnamon smiley face, and how can you say no to a personalized (free!) breakfast cooked just for you? Stay here - you won't regret it. Can't wait to go back!
Friendly greeting as you walk in. Very clean rooms. Excellent and superb food selections which are reasonably priced for a hotel.
Had to book a room at a moment's notice. Staff was very accommodating and helpful. Service at the bar was excellent and bartender was friendly and helpful regarding restaurant hours and menu. Complimentary breakfast was very good and staff were please to help.
I was there for business and needed a private room for a meeting. The staff did everything they could to make that happen. The rooms are beautiful and the lounge and lobby are very impressive.
The hotel was great and the team from BWP were fantastic at making us feel at home. On arrival we found that I'd made an error in our booking and the BWP staff resolved it very quickly and had us off to our rooms. Most importantly the rooms are well lit and have proper blinds. It was my best night's sleep at a hotel in a long time. We attended a catered event at the conference venue. The food and the venue were great.
Excellent customer service. Kind and polite staff. Excellent amenities. I recommend the continental breakfast. There is a well equipped weight room and a swimming pool for guests at the hotel to use. There is a convenience store in the lobby that has soft drinks and snacks.
Beautiful and friendly staff well worth the stay and beautiful rooms well decorated we had the deluxe king room with a jacuzzi so nice and spacious and love the jacuzzi it was nice and relaxing for me and my husband
the rooms are incredibly clean and the include breakfast is the best i have ever had! service at check in was very personal and inviting. The chef at breakfast was engaging and very talented. overall a very service oriented stay. Loved my stay!! highly recommend.
Was welcomed at the service desk in a very polite manner. Rooms were very clean, the hotel was always being cleaned by the staff which felt nice. The staff at the bar and breakfast were very friendly, and the manager was a delight to deal with so thank you, for everyone that was there that day.
I had a wonderful stay at the Northwood. All the staff were friendly. I especially enjoyed the breakfast. Much better than the typical hotel breakfast. They had a great selection and cooked the eggs to order.
Excellent service, staff are nice,polite,helpful.. very clean rooms, like the hard wood floor, much cleaner with wood floors,, Like the low floor of the shower.. nice to have handicap parking closevto the door..
Great service at the desk and in the dining area when having breakfast. Nice clean, comfortable rooms and beds. You are next to a Tim Hortons and not to far from downtown. Lots of stores to explore if you are looking to get out of Dodge.
This hotel is clean! The staff are always cleaning and it pays off. The experience was excellent. The breakfast was tasty and there was good variety. The customized omelette station and made to order eggs was a great addition to breakfast. The hotel rooms were comfortable and the black out blinds made it nicer to sleep.
Perfect hotel. Free breakfast, super friendly staff, accommodations are very clean and well kept , pool is very nice too! Highly recommend! I will definitely stay there again when in town! Family oriented and lots of pillows!
If you want to know what a first rate Hotel is, then please stay at the Best Western Timmins. I can guarantee that you will Love the experience. The friendliest and caring staff make your stay totally enjoyable
We traveled for my husband's co workers wedding, and to say the least we had such an amazing time at the hotel and our stay was amazing and service was out of this world, the service the rooms the food all of which was 10 out of 10
Very friendly helpful staff, extremely clean and well decorated hotel. Great complimentary breakfast where they cook an amazing omelette or eggs however you like, homeade beans! I would definitely stay again when in the area.
I have absolutely nothing but good things to say about this hotel. Extremely clean, breakfast bar is awesome, food is delicious, staff is incredibly friendly, helpful and accommodating. I travel a lot for work, this is my preference to stay!!
Best hotel in Timmins. We held a celebration of life at this hotel and Cauline and staff were amazing. They helped make this event memorable for all of us. Many stayed at the hotel as well and were a very happy with their stay.
Above-and-beyond services and facility. Respectful and helpful staff, amazing breakfast. By all means as a BW Diamond member this property by far remain top of my preference. If you are travelling to Timmins I guarantee is worth it to try.and you`ll share same great guest experience I had....I would say a fantastic experience.
I stayed three nights at this Best Western location (Timmins Ontario Canada) for my mother's "Celebration of Life' event. Attendees, including myself, had nothing but praise for the staff at every level for the newness, well-planned hotel build. It was impeccably clean from the the rooms, to the facilities, restaurant/bar, lobby, elevators and common areas. The staff were super kind, friendly and helpful. The price for what was on offer was more than fair for what you got. the hotel rooms were spacious and modern and beds and linens so very comfortable. The TV and remote for channels were very easy to navigate unlike many other hotels. Based on my and my large extended family, I highly recomend a stay at this Best Western location should you ever venture to Timmins Ontario- Hometown of Shania Twain!
Nice hotel, lovely restaurant/lounge with patio, nice breakfast if a little oddly served. Staff are pleasant, rooms very clean, pool area spotless. Not situated close enough to shopping or other eating venues to allow walking. We'd recommend & would stay again.
I have been staying at this location on and off for a year. The staff have always been friendly and efficient. The food has always been a good value for the level of quality. The rooms are clean and extra comfortable.
Beautiful, Modern hotel with a pool, nice gym, cozy restaurant/bar. Our rooms were large, new and cozy great. Excellent location but with everything at your fingertips theres no need to go anywhere! Tim Hortons right next door.
I won't stay anywhere else in Timmins other than the Best Western Premier Northwood Hotel. The continental breakfast is superb. Fresh eggs, toast, potatoes. The rooms are immaculate. Restaurant/ Bar - Food is great and service is exceptional. Front counter staff - Pleasant to deal with.
Great Hotel with Excellent Staff and Amenities. I like the fact that you don't have to go out of the hotel if you don't want to. They have everything you need, from great breakfast to a full dinner service. You are also just minutes away from the airport
Staff was very friendly, room was beautiful and the food was amazing. Kitchen staff smiling and engaging with guests. The room was very clean and the bed was comfortable. The hotel it's self was very clean!
I always love staying at this hotel in Timmins, it is right on the airport road and next to a Tim Hortons for a quick coffee. I always love the spacious rooms and the rooms style is very clean and modern.
Hotel very clean. Rooms spacious and full of amenities. Staff very helpful and friendly. Complementary breakfast was excellent, they offered fresh made omelette - made to order. Enjoyed my stay at this location.
Stayed in this hotel for 3 days; this is the hotel to stay in timmins very nice, clean and the rooms are spacious. Breakfast is good, also someone will make you omelet; Furthermore, the restaurant and bar is amazing. The hotel is about 8-10 mins to and from the airport. Hospital is 6mins away.
This is one of the best places that I have stayed, and I travel A LOT for business. I have stayed once previously at this location and was looking forward to the outstanding breakfast. I also convinced a work college to stay as well. She was impressed and will also make this a regular stop.
Our weekend was so enjoyable! As a hockey team we are usually greeted with negativity before we even enter a hotel but Cauline made us all feel comfortable and welcomed to this beautiful hotel! We had a large meeting space for a small fee for team dinners and breakfast, the food and service were wonderful, all staff were courteous and kind. We will be back for future tournament weekends.
Good location on the way to the airport. Not much in the near surroundings, a Tim Horton's and that's basically it. But the hotel is nice, rooms are large & clean, beds are very comfortable and service adequate.
My room was recently updated and was VERY clean. The included breakfast consisted of a good selection of cold and hot items. I would definitely recommend staying here! I will be staying here again in the future.
This hotel is unique. The staff are very polite and the rooms are clean. Breakfast is individually made to your specific likings. The rooms have robes and are very clean. It was easy to check in and even easier to check out.
Room booked for two nights, night prior to wedding for hubby and wedding night for us. King junior suite. He left the room to get married and we got back that evening to an NOT cleaned room and unmade bed. The staff knew it was our wedding night. Disappoints you on your wedding night to have to think about towels on the floor and an unmade bed.
Best Hotel I have stayed at. This BW in this area exceeded what I was expecting. Breakfast was amazing and the omlette bar was a 11 out of 10. The staff was very accommodating when we had to change our schedule at the last minute due to a medical emergency.
Great location, great service, clean, modern and welcoming.. one of the best hotels in Timmins, I strongly recommend visiting and staying there when you are in town .. you will never regret it .. rooms are specious, clean and best service. Can't ask for more
Clean rooms Great staff who are caring understanding and helpful. The restaurant supplies no utensils and the hotel was able to supply so we didn't have to eat with our fingers. Awesome size of rooms Awesome breakfast The pool is perfect The workout facility is awesome You won't be disappointed
Nice start to our family vacation. We really enjoyed the heated pool. It is a great hotel with friendly staff. The breakfast staff were very helpful and outgoing. I always enjoy staying at this hotel.
Cleanest hotel I have stayed in. Excellent breakfast included (omelettes & pancakes were made to order). Clean, fresh, and modern rooms. Very friendly and welcoming staff. Highly recommend this hotel.
The room are spacious, the beds are comfortable and the hotel is quiet. I love the omelette bar, you get to choose what you want in your omelette and they even had fresh fruit in a cup. I cannot ask for anything healthier than that.
Great hotel, quite new at three years old as of this review, I'm told. Conveniently located. Friendly staff, also fantastic food at the onsite dining room. (I had the salmon). I would definitely stay here again,.
Had a one night get a way. The hotel is spotless, the service is amazing and the breakfast choices tops it all! I have been in the business of service guests for 25 years and both the interior and exterior of this building has amazing detail.
Nicest hotel in town. Rooms are clean and updated. Beds are comfortable. Television channels are good. Walk-in shower is roomy and water flow is good. Best breakfast bar I have had in Canada. Gym is compact but has good equipment
We were traveling with a rather large group. The front desk handled our arrival expertly as well as our departure. The front desk staff and really any staff we interacted with were excellent. Our room was impeccably clean. It was a worry free stay. Much appreciated.
Spotless and very polite staff, the food was excellent rooms were cool and spotless. Tim is right next door if that is what you like. I enjoyed the breakfast at the Hotel so no Tim for me. The rooms are very comfortable. We stayed for 2 nights and had breakfast and dinner there.
one of the best hotel I've stayed at while travelling, every thing smells so clean, public areas was spotless, room was spotless and smells very clean, pillow top bed was very comfortable and smells very clean.
New, modern and spacious rooms, great facilities including a nice bar/ restaurant with a great selection of food/drinks including full beard beer on tap, friendly staff and close to the Airport and town... Great value for your $
Such friendly and helpful staff! The breakfast is amazing! The freshly cooked omelets made to order are delicious and the dinner menu has something for everyone. The lobby and dining room are open and inviting with lovely decor.
I stayed at this hotel for a business meeting and I could not have asked for a better experience!! The staff was great, the conference room was just the perfect size and the food was delicious. The service was personalize to our group and we really appreciated the little details. The room was perfect with a king size bed, nice bedding and pillows, and no carpet! It was very quiet too! I didn't use the pool or gym, but they looked amzing. The breakfast was personalized as I could get omelets, scrambled eggs and other regular breakfast items. I would definitely go back!
One of the Best Hotels that I stayed in for Business Travel. The owners, management and entire staff work hard to exceed all expectations. I would highly recommend this hotel. There is no better hotel to stay in in Northern Ontario
How do you give four thumbs up when you only have two? If you're planning on visiting Timmins, this is the place to stay. The accommodations, staff and food are top notch! The hot breakfast is made in front of you while you engage in a friendly and welcoming conversation with the chefs creating your culinary delight! I've stayed in hotels in numerous locations and this establishment is by far the best! I highly recommend you check out this “Premier” hotel on your next visit to Timmins.
If you are looking for a fantastic place to stay the this is the place for you. It is close to all amenities, very clean and comfortable rooms. The beds are so comfortable that you have the best sleep ever. The staff are second to none and do everything within their power to make you have the most enjoyable stay.
We booked this hotel for a business conference over two days and we could not have asked for a better experience!! The staff was awesome and very helpful, the conference room was great, the food was delicious and the cleanliness was on point. The staff took the time to personalize their service to our group and we really appreciated the little details that came out of that awesome service. They were very accommodating and we had a great stay!
One of the Best Hotels that I stayed in for Business Travel. The owners, management and entire staff work hard to exceed all expectations. I would highly recommend this hotel. There is no better hotel to stay in in Northern Ontario
We had 2 hockey tournaments in Timmins, this year. The hotel staff understood our needs as a travelling hockey team, and they we're able to accommodate them. They were very courteous and they were able to make our stay very enjoyable. We can't say the same for the first hotel we stayed at. Thank you for your hospitality.
Me & hubby were extremely satisfied with our stay at this hotel! The staff, cleanliness, breakfast, everything was awesome! This is now our favorite place to stay in Timmins! And will definetely refer this place to our friends and family!
Stayed at the Timmins Hampton in December. Stayed here in March. The Timmins Best Western puts the Hampton in Timmins to shame. They accommodated our hockey team in the best possible fashion. Our experience was next level! Highly recommended! Tell them what you require and they will deliver.
Fantastic new hotel, friendly staff, good restaurant / bar on site. They also prepare fresh omelettes along with a great assortment of breakfast items. The location is pretty decent as well with a Tim Hortons right outside the building.
When looking for a place to stay in Timmins, there are a number of options to select from. I absolutely recommend this Best Western location over any other hotels. The rooms are a great size, very modern and clean. The beds are comfy, there is high-speed wifi, and great lighting in the bathrooms. The hot breakfast is unmatched - the chef will make you an omlete on site, plus there are tons of freshly baked goods, on top of your standard breakfast. The fitness room has a great selection and is also completely clean. My favourite part of staying at this location is the staff - every single person is so friendly, helpful and efficient, it keeps us going back every time.
nice and new building but a little bit far from the city Downtown, The breakfast is good and hot, almost the only hotel in area which has the hot breakfast. Rooms are clean and spacious, but the internet connection is not strong enough for busy times
The rooms are new, wonderful floor instead of carpet, comfortable beds, friendly personable staff and a refreshing pool! Our stay in Timmins exceeded expectations! The staff treated us like old friends. Everyone remembered who we were and greeted us with specific questions about our day. We will definitely return to this hotel. Very positive experience!!
I absolutely love staying here. From the Manager Cauline to all staff members, thank you for making my stays so enjoyable. The stay do everything within their power to ensure your stay is always a fantastic experience. The beds are so comfortable and rooms are a great size. Close to all amenities. I highly recommend that you stay here to have an awesome experience
Our stay at this hotel was perfect. We were very pleased with the service, comfort, cleanliness, and overall decor of the hotel. We were there on business but this hotel made it feel like a mini vacation. Very well located between airport and town. Would highly recommend.
I use this hotel for my business trip. Clean, great service, nice furnitures, restaurant/bar good quality, smell good, quiet and confort. Premier Best Western at Timmins meet every expectations of what the perfect hotel is.
Always my go to hotel in Timmins for business. Fantastic facilities, including gym, pool and restaurant. Friendly and helpful staff. Best complimentary breakfast ive gad at any hotel. Ideal for extended stays with full kitchens available
A clean, modern hotel with excellent amenities (full hot breakfast included). For the quality of our experience, the value was tremendous, Close to the river for walking, and handy lounge/restaurant. Staff were friendly and helpful.
i am a NP working in medical field for the last 25 years , i have travel canada provinces to provinces north to south, east and west. This hotel is the best so far i have ever been, in term lodging bust mostly on how are feeling and treated as a guest far away from your familly. I felt home when i was not. My flight was cancelled because of weather up north, offered a suit at a minimal price, given salt balt. The manager extremely well manered , nice, heart warming. I am looking forward to go back when i am flying back home. thnak you again for everything Isabelle
My wife and I visited Timmins to watch a Timmins Rock hockey game. We were impressed by the BW Premier Northwood Hotel when we arrived. The lobby is quire spacious. The desk clerk was friendly. Our room with 2 queen beds was quite large, very clean and quite comfortable. After the game we had a couple of drinks in the hotel bar/lounge. It was a quiet night in the bar, but we enjoyed our conversation with the attentive bartender and the only other patron. Saturday morning we enjoyed an excellent breakfast in the dining area. The made to order omelettes were the best we have had in a hotel in many years. The Chef as very personable. We highly recommend the Northwood Hotel. It is close to the airport and centrally located in downtown Timmins so surrounding services are close at hand.
Sometimes, you just need to get away to catch up on necessary paper work. Great fan of Best Western, this location is beautiful with excellent customer service. I got so much done in one evening, I stayed another night. Oh and the sleep was the best!
Definitely a must stay if you're in the Timmins area. Hotel staff and hotel amenities were all top notch. I travel every week for buisness and this hotel is top of my list for places to stay. Highly recommended
We had an excellent stay. When we first go there the room wasn't clean yet so we had to wait 20 minutes for our room. We understood because of job shortages. The tall man at the front desk brought us ice, he told us because of covid the ice wasn't out for the public to have access to but he would bring up ice as we needed it. We also brought our ps4 console and the very helpful front desk guy brought us a remote for the tv so we could change the input.
Management needs re-training or needs to find a job, needs customer service training, no compassion or empathy and truely doesn't understand someone with hidden disabilities, made fun of me and talked to me like I was a no one. Very disappointed with the service I received and I won't be returning.
The room was comfortable, clean and beautifully decorated. The breakfast offered a good variety of food which was well-prepared. Being offered a latte or cappuccino and having it brought to our table was a little treat we really enjoyed. The breakfast room is bright and spacious which made for a nice leisurely breakfast.
Excellent, nice new facility, great staff. Probably the best by far in the area. No issues, very clean, comfortable, staff go out of their way to help. It's like a premium hotel you would find in Toronto or any other big city.
Don't think much, they are the best in this area. With many visits to this hotel in Timmins I could say, they are super professional in this industry. Staff, Building, Services, and Utilities are really awesome! Especially, for whom are planning for business trip and don't want to get their mind busy in other things.
What a fabulous hotel! Modern, clean, spacious, great beds and pillows! But the staff is what made this stay enjoyable - everyone we came across clearly enjoyed their job. They went out of their to help not only us, but each other. What a great team. Bravo to the management of this hotel!! I can't wait to go back - besides Timmins is full of history and great food!
The best hotel we have stayed at! Very friendly and professional staff, hotel is very clean and comfortable. The breakfast made fresh in front of you is amazing! I will definitely coming back! Keep up the great work!
In Timins on business. Clean comfortable, hot breakfast made to order. Friendly staff from housekeeping to general manager..stunning hotel. All the conveniences of home. Nice restaurant and bar to relax in after a day of work
I would highly recommend that you experience the highest quality of customer hospitality at this beautiful hotel. It has all the amenities you could ask for. The staff are excellent and do everything in their power to ensure you have the greatest experience. It is close to all amenities. It has a pool, lounge, restaurant, 24 hour coffee. The rooms are spacious , large comfortable beds and you feel so relaxed. There are rooms with a Jacuzzi as well for total relaxation. Hope you enjoy your stay as much as I do every month.
My group went up to visit a friend in Timmins, and he recommended to stay at this hotel. We had a great overall experience, and the hotel was brand new and nicely laid out. Great staff were very welcoming, and made one feel at home. I would recommend this hotel for anyone visiting Timmins.
The hotel is quite new, and is nicely appointed. There is a lounge and restaurant, and service and food was excellent! Loved the room, had the king suite, highly recommended. Overall a nice enjoyable stay would definately return!
Great stay at the Best Western Premier in Timmins. Was just stopping in overnight and needed a good quality quiet room. Was very happy to find a mini fridge, microwave in the rooms. I asked the staff for a kettle in the room, and this was there when I arrived. Very chic for Timmins, exceeded my expectations. Check-in and check-out was super fast and easy. They even accommodated my request for a late check-in and check-out. Highly recommend, and will only be staying here when I fly into Timmins.
We checked in, and there was a housekeeping issue with our room. The front desk staff were very polite in sending help. JOHN from maintenance came and solved the problem. His work and attitude was excellent! We were not sure if we were going to leave the hotel and get another room, but his behavior made us decide to stay.
Recently stayed there during a business trim to Timmins. Rooms were clean. Laminate flooring though out the room. Mini fridge. Staff at the front desk was very friendly and genuine. There is an on site restaurant that I did eat at. The food there was ok but a bit pricy.
We got to the hotel at 9:30pm on a Friday night. It was a big red flag--seeing several families rush out of the elevators, luggage and angry faces in hand, vacating the hotel to go somewhere else at 9:30pm on a Friday night. One group urged us not to check in as there was a deafening party going on in the hotel; we should have listened. After I asked the front desk what was happening, I was assured the party was confined to the main floor and wouldn't be a problem. I guess she didn't realise that that she had put us in a room that was directly in the middle of where all the party goers were staying for the night. Starting at 1am, when the highly intoxicated revellers came staggering back to their rooms, my family (with young kids) were treated to a non-stop "concert" of screaming, yelling, glassware breaking, and partying in the hallway. Three times we asked them to take the party out of the hallway and yet it continued. We finally called the front desk to report it but no action was taken and the party continued. You know what's galling about the whole thing? WE had to sign a waiver upon check in, accepting that we could be kicked out of the hotel for excessive noise. What an absolute insult that is. Apparently drunken hallway parties at 2am is not excessive. As it neared 3am, one party animal began to vomit violently and that ended the festivities. Had I known that's all it would take for the chaos to end, I would have walked out there myself and tried to hurl. As a result of this gong show, my family got 4 hours of sleep and thereby ruined the entire day of our vacation due to cranky kids. FWIW, one staff member indicated that this sort of thing happens every weekend so probably best to avoid Fri-Sun. It is an otherwise lovely hotel/staff but will be our last BW experience. Problems/issues are ok--I accept that stuff happens--but it is how a hotel handles the situation that matters and this team really blew it.
We were blown by the attentive service, clean, new and modern facilities and the delicious hot breakfast, even during COVID. Our toddler loved the pool and the little gifts he got from the front desk. This was one of our best hotel stays in a long time. My wife wants to travel up to Timmins from Ottawa every year just to experience this hotel. She said it felt like a retreat!! ☺️
From the moment I walked in, every single staff member made me feel like gold! The desk staff, the breakfast crew, the evening servers ... unbelievably amazing! My room was so nice & comfortable! Everything was so clean and quiet in my room.. it was so very appreciated! Thanks to everyone for their part in making my stay one of my most favourite hotel expenses ever!
If travelling to Timmins, this is an excellent choice for your stay. Hot breakfast included with a variety of options. Covid restrictions did not allow for use of the pool or gym. Dining options were restricted to Monday - Fridayi in room. Friendly efficient staff that enjoy their work. A pleasure to have stayed there for a week's business.
Such a treat to find this little gem while traveling on business. It has a swanky big city downtown feel with outstanding customer service. Nice clean modern rooms and a complementary maid to order breakfast that rivals any high end hotel. Cant wait to come back!
This place was beautiful! It was clean modern and so cozy, the room was huge and so nice. Staff was so nice and polite and helpful!! I definitely recommend this hotel to anyone travelling to timmins!!
Great Hotel. Is a new facility which is very clean with great staff. If you want friendly service and great service this is one of the best in Timmins. Price is reasonable, Rooms are clean, Hotel is quiet. Great Breakfast and Bar service in the evening.
Everything about my stay here was fantastic! The staff were friendly and helpful. The room was clean and quite large. Everything is like new here. I was traveling with my dog and they made us both feel welcome - passing cookies to her quite often as we came in the front entrance. The breakfast included an omlette bar which was great too. I would highly recommend this hotel!
I love staying at the Best Western in Timmins. Not only is it a beautiful hotel, what sets it apart is the wonderful omelette bar. It makes me feel a little like I feel when in the Caribbean and get to enjoy the omelette bar every morning. The rooms are very well appointed, and we can bring our Shih Tzu Lady. We look forward to returning when COVID restrictions are lifted to be able to enjoy the hotel even more. I only have good things to say about this hotel.
Great place to stay. Very safe with the current situation with COVID-19. Service from all great. Rooms clean and inviting. Restaurant staff always going above a beyond to help. Front staff very helpful. Restaurant does not have a large menu but plenty of options, portions good and taste is great. Always stay here if rooms available.
I was pleasantly surprised with the overall quality of this hotel. Friendly staff, nice and cozy atmosphere, room was bright, spacious and clean. Very good in house restaurant. I highly recommend this place to anyone visiting Timmins.
Not having been out since COVID lead me to be cautious. The Hotel was great. Staff were great and everything was supper clean and modern. I was able to relax. The food was excellent. I would be happy to stay over again if need be.
All the Best Western Staff were exceptional and totally customer focused. They exceeded our expectations in every way. From check in to food and beverage service we were very pleased. The bed was very plush as well. Highly recommend the hotel.
Last minute getaway for relaxation purposes. The jetted jacuzzi was a great start to our evening of relaxion. Followed by fluffy white housecoats in front of the fireplace. Watching the hockey game on the big screen while enjoying a few bevies. Best Western on Airport road is our new go to place when we need to recharge.
Title review says it all. Easy location, Tim Hortons right next door. Beautiful hotel and rooms. Great atmosphere, comfortable beds, VERY clean. For someone who travels a lot for work, this stay was just like home.
A beautiful new hotel with friendly staff providing excellent service. The rooms are spacious, clean with all the amenities one needs. Located minutes from downtown and it is the closest hotel to the airport.
Third time I have stayed here in the past year always a great stay. The rooms are clean and spacious. The food is awesome and the service is even better keep up the great hospitality Best Western we are certainly going to stay here again and make it out go to Timmins Hotel!
Can't say enough about Cauline and her staff. Rooms were great and our stay at the best western was perfect. Great menu. Extremely accommodating and I give this hotel a 5 star. Everything was very clean and I would defn stay here again.
I had the opportunity to stay at the hotel during the summer and the staff has the best Covid-19 protocols than any other hotel I have stayed in. This week, I returned to Timmins for a quick business meeting and once again they went beyond expectations to keep all their guests safe. Even with the lockdown, their restaurant was closed, they delivered a lovely continental breakfast directly to my room. You will not find a better hotel anywhere. Michael
Brand new, enjoyed our stay. Breakfast was great they had gluten and dairy free options! Love that the rooms have no carpet, definitely cleaner this way. Water pressure in the shower was amazing , usually in a hotel it's very poor.
A beautiful new squeaky-clean hotel operated by friendly staff. I wish I could have spent more time there to make use of the pool and explore Timmins in general. A huge bonus- probably the best breakfast I've had at a Hotel. No Covid 19 apple and water bottle at this place. A made-to-order hot breakfast as well as cereals, fruits, specialty coffees, muffins, juices-you name it. I'll be back.
I have been stay at BW Premiere since it opened. The facility is fantastic and you won't find a better staffed hotel in Timmins. The food is fantastic, the rooms are spacious and such a joy to interact with the staff. There is a pool bar and dining room. Close to all amenities and close to airport
Excellent hotel ever. Nice built and decorated. Provided everything even night gowns. Very clean and big room, has hot breakfast and bar, restaurant on site. Friendly staffs. Nice laction, easy to find the hotel.
So clean and the rooms are large and beds are comfortable. Breakfast was great. Due to covid it was not buffet style but you could order an omelette and the staff whip it up right there. Highly recommend staying here.
Very nice, brand new hotel, very close to Timmins airport. Rooms are extremely clean. The hotel staff are very friendly, I stayed one night and I highly recommend this hotel. Room service was good too.
This was the hotel we liked most in during our trip in northern Ontario. It's brand new so everything is modern, clean and comfortable. Very good facilities when so many hotels have cut back, particularly a made to order hot breakfast with complementary cappuccino, latte, etc. The pool and fitness centre are open and you book for an hour so it's only you/your family. Friendly staff. Great job by Best Western.
Rooms were super clean. Breakfast was great although altered with the COVID restrictions. Staff was very pleasant and helpful. Travelled with our dog and there were no issues. Would definitely stay here again!!
What an awesome place. The friendliest staff, cleanliness bar none, and prime rib made for a wedding I attended was melt in your mouth! Assistance to me as the photographer at the wedding was unparalleled. The staff bent over backwards to make this a memorable occasion. Been to many places around the world and I can honestly say I've never encountered such friendly staff in my life! Will be back!
What a wonderful experience! The wedding was beautiful. The rooms were big and very clean. Coffee and cookies available 24 hrs per day. The staff went above and beyond to make sure that this wedding was unforgettable. Friendly staff, delicious food. We'll come again!
Came to Timmins for a wedding. This hotel is fantastic. The staff are wonderful and uber attentive. The rooms are spacious and clean. Breakfast was scratch made centred on an omelette bar with bacon, potatoes etc. We had a prime rib dinner for the wedding. The meal itself was exceptional and the prime rib was the best I ever ate. The chef is brilliant. I can't say enough about this place and highly recommend it for anyone coming to Timmins.
We were traveling with our dog, and out of the 7 Hotels we stayed at this trip. This was by far the best hotel we stayed at. Clean, comfortable, and the nicest staff made our stay number 1. When we come back this way, I will reserve a room in advance knowing what to expect.
This hotel stay was truly incrediable. All staff went above and beyond to welcome us and make us feel comfortable. The room was large and beautifully decorated. The beds were extremely comfortable giving us a good nights sleep. Hotel was spotless and their precautions regarding COVID were top notch. The hot breakfast was an incrediable bonus and very delicious. It saved us time on our 8 hour journey home.
The hotel rooms are very modern and beautiful. This hotel is next door to Tim Hortons. We stayed in a suite with jacuzzi and the room was spacious and up to date. We stayed for our wedding. The guys gathered and stayed the first night, while the second night was for the bride and groom. Our room was cleaned and the bed wasn't remade. The wheely cart to transport your luggage was full of spider webs. The water temperature wasn't very hot for the jacuzzi.
I was pleasantly surprised by this hotel. It was super clean and smelled good. I saw the staff wiping and disinfecting which was awesome. The staff was also very nice and friendly. I only stayed here for one night as a stop over on my trip around Ontario but I would stay here again in a heartbeat ❤️
Easy access, lots of parking, easy movement within hotel, breakfast great (eggs personally cooked), breakfast area large enough for Covid, rooms spacious, good tv and wifi, staff friendly. Only one elevator was working when I was there, a problem in Covid times in a multi story hotel. I hope they will get other elevator working. I was disappointed that many people were not masked, these I believe were guests, perhaps more reminders to wear masks is required. Would come back
Great place to stay, rooms are sized well, you won't feel the cramped. Very clean, staff is very nice and friendly. I stayed for 3 nights, once the house keeping forgot to make my bed. N they sell shaving toiletries that was a shock to me, the general manager gave it to me a complimentary, but it was a shock cuz I travel internationally and regular sized aerosol can are not allowed on flights hence it is quite common for me to get these at the hotel during my trips. Well other than that top noch service and experience. Breakfast is a bit on the limited side but I believe it's because of covid, once we are out of it its a bang on 5 star location.
The rooms were spotless and I had a great sleep, the mattresses are amazing! Food in the hotel restaurant was very tasty. You can use the pool which was great and they booked a time for you to go with no one else there due to the Covid situation. They really thought things out.
We stayed at the recently opened Best Western in Timmins. The hotel is very clean and comfortable. Beds and pillows are great. Nice in door outdoor lounge area with bar area for evening pub style food or beverages. Great breakfast with omelettes, bacon etc. Best hotel in Timmins.
The staff complied with covid procedures that made us feel safe to stay there and looking forward to the next visit. The hotel was very clean and tidy from driving into the parking lot all the way to the room.
A beautiful hotel that is pet friendly and serves a delicious breakfast. I was pleasantly surprised they had an omelette bar, a service that no other hotel in Timmins offers. Chef Edita is great! We have enjoyed staying at the Hampton Inn in the past, but they are not pet friendly so we have to make arrangements for our pet to be boarded if we stay there, less than ideal for us. I slept so well in the room. The bed was super comfortable, lots of pillows. Nice size television. No carpets in the rooms, very clean. Appropriate COVID-19 safety precautions are in place. They have a lovely patio to enjoy your breakfast or a nice light meal/drinks, a real bonus in COVID-19 times. I was able to enjoy the pool. We have stayed in many other hotels in Timmins and this one is the best. It may be a bit pricey, but it is well worth it. Thank you to the manager Cauleen who took out reservation and checked on us on our departure. This hotel is doing all the right things.
Wife had to go to Timmins for work so I accompanied her. Hotel was the best Best Western I have stayed in. It is beautiful with warm, friendly, and service-oriented staff. The wife and I had had a long day and we both fell in love with the bed and the pillows and had a wonderful night's rest. As we were in the midst of Covid19, the hotel and staff had gone the extra mile in not only ensuring the rooms were clean but went to extra lengths to make us secure in the fact. We were given a nice brown bag breakfast (in lieu of the normal breakfast due to the virus) anreven the remotes were sanitized and packaged to ensure cleanliness. Well definitely stay there next time we are back in Timmins.
I had the great pleasure of returning to my hometown with my wife ( business trip) This was my wife's first visit to Timmins and this hotel was recommended to us. What a great surprise to find such quality and class of service that truly reflects northern Ontario hospitality. From the reception/checkin to the room's cleanliness and decor, social distancing breakfast to a local beer.... everything was above par. My wife and I have been in the hospitality business as as consultant for many years and this hotel has to rate as one of the tops we have stayed in for its category. This place delivers on its promises and exceeds the expectation. I truly recommend this hotel and look forward to a return visit soon. PS: a special thanks to the owner and hotel manager for above and beyond detail to service.
Very nice rooms. Full hot breakfast. Staff are very friendly and accommodating. The rooms are large, with fridge, microwave and coffee pot. Very clean also. The pool was nice. I only wish there was a hot tub. A very large thank you to the cleaning lady, Natalie, I think who had to clean up vomit from our little guy who wad sick. She did it with a smile and friendly conversation.
Stayed here just after it opened. Beautiful room, excellent breakfast, Tim Horton next door. The staff was very friendly and accommodating. One of closest hotels to airport. Very much enjoyed my stay. Since it was winter would suggest small carpet at room door to leave dirty boots as not to dirty beautiful new laminate flooring.
Great location - brand new hotel - Extra nice rooms - great breakfast - friendly staff. Was at the location for a meeting - nice meeting room - TV and presentation tools available and functional. A++.
Very spacious rooms. Lots of free parking. Great location close To airport and sports complex. Great free breakfast. Excellent views from the 6th floor. Brand new hotel with very good food, a bar and good service.
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