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Best Western Plus Hotel Rose City Conference Center Inn, Thomasville

133 Liberty Street, 31757-3512, Thomasville, United States - See on a map
Best Western Plus Rose City Conference Center Inn - Exterior Night The Best Western Plus Rose City Conference Center Inn is ideally located in the center of Thomasville. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

From the soccer -Classic- to the legendary FSU football games just a few minutes away, staying at this Thomasville hotel is a dream come true for sports fans. When guests stay in historical downtown Thomasville, the charm of the town is at their doorstep. Whether it’s an event at Thomas University that brings guests to the region, or the ideal family vacation where spending time together and exploring a quaint town rich in culture is on the itinerary, guests can do so while enjoying the comfort that only the Best Western brand can provide. Shopping is a sport in itself here, whether guests prefer boutique shopping at some of the local destinations or antiquing to pick up a truly one of a kind souvenir. The Rose Show is a beloved annual event that everyone looks forward to, and the staff at our Thomasville hotel is happy to accommodate groups with blocked rooms during the busy flower season. However, if it's a winter holiday to remember that you’ve got in mind, the town is known for a stunning Victorian Christmas where figgy puddings, caroling and a nostalgic holiday are guaranteed. Our hotel offers 69 guest rooms, including 31 suites, and three studio suites with separate living and sleeping quarters. All of our rooms offer one King or two Queen beds, and have a walk-in shower featuring rain shower heads with jets (with the exception of our handicapped rooms/roll-in shower, or tub). For that home away from home feeling, we have a microwave, refrigerator, coffee/tea maker, hair dryer, 32-inch LCD flat screen television, and an individual wall mounted control thermostat in every room. For an even more at-home feeling, our suites offer a sitting area with a pull-out sofa and a dry bar. If you are looking for the ultimate relaxation experience, try our whirlpool Jacuzzi® Suites. Book your next stay at Best Western Plus Rose City Conference Center Inn and be in the heart of Thomasville! Enjoy your stay.

Best Western Plus

Hotel Rose City Conference Center Inn




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
GreenLeader Bronze
Travelers Choice 2021
Travelers_Choice 2020
based on 434 guest reviews
Very Good
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Sleep Quality

"Mastered It!"

User 09/05/2022

I really enjoyed staying here. The staff was very friendly, courteous, and helpful. The room we stay in was very clean and all amenities worked. The overall place was very clean and had a very pleasant atmosphere. If ever in Thomasville, GA again, this is my place to stay.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you, very much for your feedback we look forward to your return.

"Perfect location!"

boxcar41, Mequon, Wisconsin 21/03/2022

This is the second time staying here. Very close to all kinds of yummy food! The suite was more than enough room to invite guests over for visiting. The pool looked a little dirty so we did not use it.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you for your response and we look forward to your return . I am hoping our pool is open soon . Thank you, Claire

"Business trip"

_38S_LaUrEn_S38_, North Augusta, South Carolina 18/02/2022

This is a very Nice hotel in a convenient location. It has great amenities with a pool and a gym. The breakfast is really good with several options. Ashley and Brandy are great along with the rest of the wonderful staff! Thanks for a great stay

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you, Claire Hoxie

"Awesome experience"

User 10/02/2022

Great service, comfortable bed, immaculate room. It was in a safe location and very quiet. Would recommend to everyone. The staff was exceptionally nice. The stay was wonderful and exceeded my expectations

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you,

"Great Hotel"

jruff2021, Richmond Hill, Georgia 16/12/2021

I experienced no difficulties while I stayed at this hotel, military discount was applied and the room was in great working order, nice shower and very clean, will surely stay again the next time I have to travel to this area.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you , We look forward to your return . Merry Christmas and Happy New Year to your family from ours here at Best Western Plus. Thank you, Claire Hoxie

"Needs to be updated"

4usTheVillages, The Villages, Florida 29/10/2021

It was not what was expected for a Best Western. Needs to be updated and get it back to the level of a Best Western. You don't get your room clean so if you need anything such as clean towels have to request them at desk; then the old ones were not taken just the new ones where on sink counter. TV didn't work properly, Shower was nice but you have to figure out which turn on knob is for what shower head and the one for hot and cold.

Claire Hoxie, Guest Services / Front Office at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 229-226-9998.

"Better than expected during a pandemic. Both PM and AM front desk staff exceeded my expectations. Thanks for the great stay."

U2841SJbarryh, Canton, North Carolina 18/10/2021

Great Best Western.. Great Staff. Food close by. Quiet rooms. Breakfast excellent. Great location on Highway 19 in Thomasville Georgia. Food was quite tasty. Clean rooms,. Frond desk very helpful and very efficient. Stay was a good experience.

Claire Hoxie, Guest Services / Front Office at Best Western Plus Rose City Conference Center Inn, responded to this review
I would like to say Thank You for completing the survey regarding your recent stay at our property Your business is very important to us and we most definitely value your feedback. by telling experience us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Brandi Culpepper Front Desk Best Western Plus Rose City Conference Center Inn

"Pleasant surprise"

W4608TZjohnt, Atlanta, United States 07/10/2021

When our office people booked this room for me I was skeptical, but then pleasantly surprised. It was clean and up to date. The people were friendly and helpful. The hot breakfast was better than average. It's in a nice walkable area with restaurants within walking distance.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you , Please come back to see us again.


User 30/07/2021

Smelled terrible- customer service is worthless. Stay away!!!!!!! They overcharged me and are refusing to give me a partial refund. There are way better hotels in the area, don't make the same mistake I did.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Mr. Jacobb, I am very sorry that your stay with us was not as good as it should have been can you please tell me what your overcharge was so I can look into this for you? Thank you, Claire Hoxie

"Rude Reception"

KKinLondon, London 23/07/2021

Brandi at the front desk was rude, unhelpful and just plain horrible. She refused to take our Rewards number and said it was someone else's job to credit us our Best Western $20 gift card. She raised her voice at me when I asked if we would get BW points credit for our stay. Her exact words: “I don't know how that works”. When checking out, another employee (helpful) had to go find her and once again, Brandi was rude and said someone else would credit our account in 5-7 days. Our previous night BW stay in Americus Georgia was wonderful and they credited our gift certificate without question and with pleasure. The hotel itself was very nice, but the whole stay was soured by the interaction with their reception. Why would a hospitality business put someone who obvious hates their job to greet their customers?

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
I am very sorry about the front desk staff, That is not how we treat our guests. She has been spoken to. Thank you, Claire

"No room service, no gift card, sick employee"

User 23/07/2021

The front desk clerk was very ill and did not even wear a mask. When we asked why our room was not made up, we were told it was becasue we didn't ask to have it done. Since when do you need to ask for clean towels? After almost two weeks, we still have not received our promised gift cards.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Good Morning, Due to covid, we can not clean rooms that are occupied unless guests request it. You can get towels and other amenities @ the Front desk 24/7 without hesitation. What gift cards are you asking about so I can look into it. Thank you, Claire


JennaB123894, Jacksonville, Florida 07/07/2021

To begin, they changed my reservation because my room was “out of order” and didn't even contact me. I showed up to the hotel and they had “upgraded” me to the King suite for $170. I informed them that I would just like a regular room- I made the reservation 2 months ago and I don't want to pay $50 extra for a sitting room with a couch, as it's just me and my husband and we are going to a wedding so we will be out the whole night and don't need that room. They told me they're sold out and charged me full price for the room they selected without my permission. I either had to walk or take the room, and as the wedding started in a hour I didn't have time to try to find another place on the 4th of July weekend. The room smelt funky. You can hear everything-including someone taking a shower in the room above you. The hallway had a huge smell of weed, alcohol, and there was even a dirty diaper sitting out there. The AC was messed up. The room said it was 72 degrees, but it was hot in there. Overall the hotel is old and out of date. Ultimately, my main issue though is the fact that they changed my reservation the day of and didn't even tell me until I checked in and made me pay full price for the room they selected for me. While I complained of the room change and up charge, management never spoke to me and no one addressed my issues other than the girl at the counter who said she was new and didn't know what to do. It's pretty crazy to think I paid $170 for a crappy, dirty, smelly, overpriced hotel room when the holiday inn and express is right next door and had rooms for around $115. I would have for sure stayed there if I knew how this was going to turn out.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
I am very sorry your stay was not as expected. and apologize for any inconvenience it may of made.

"Poor Customer Service"

Robert T, New Canton, Illinois 24/05/2021

Room was ok for the money but the customer service is horrendous. I was forced to have my key card re-coded each night of my stay. When I tried to explain that this was a hassle the two gals at the desk we dismissive to the point of stating I must be doing something wrong. When I tried to reach out to the sales manager Claire she did not return my call. The internet was very week and the TV channels left much to be desired.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
I am very sorry you had a bad stay with us. We try our best to make every guest feel welcome and comfortable. I personally and very sorry I did not get back to you. Claire

"Have ear plugs ready!"

dsanek, Canton, Georgia 23/05/2021

Let me start by saying that the only bright spot in this stay was Quonia, at the front desk who did everything possible to make the stay go well. She was at a disadvantage since there wasn't much she could do about the physical limitations of the hotel. First off, the original room we received was ok but when we entered we were met with the blast of the AC Compressor. It vibrated the room and sounded as if it were in the room itself. It was deafening. Quoinia was quick to try and help us out and she personally inspected a number of rooms before offering us another. Unfortunately for her, the new room worked out to be nearly as bad as the first. We stayed in that room but there was not a restful night's sleep. In the morning, we found that the elevator was out of order. This caused more issues since my wife has trouble negotiating stairs and we were on the 3rd Floor. All in all, the stay was terrible and I will not use the Best Western brand again any time soon.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you for the compliments about Quio, She is a people person and a hard worker. As for your stay with us, I am sorry truly sorry. The elevator we had no control over . Thank you, Claire

"BW Thomasville"

User 03/05/2021

The hotel was very clean and quiet. We travel with a boat so parking can be difficult but the large parking area in the back was very adequate. Parking area lighting was decent. We typically leave hotels early in the mornings, well before daylight. Lighting is important. Non hotel guests did circle through the parking area a few times while loading to leave. That's not a hotel issue but type of town/people issue. The area of the hotel was actually a nice area of town. We have to be vigilant everywhere we stay at that time of morning.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you for your comments and please come visit with us again. Thank you, Claire and the Best Western Team

"Great place to stay"

User 30/04/2021

Front desk personnel are wonderful, so friendly. Rooms are nice, clean. Due to COVID there is no daily cleaning but that suits me, they will give you fresh towels if you ask. We have to go up frequently and always stay at this particular Best Western.

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you for your comments and please come visit with us again. Thank you, Claire and the Best Western Team

"Great Overnight Stay!"

Margied489, Ocala, Florida 09/04/2021

We were so pleased with our stay at this hotel. Everyone was gracious and helpful. I asked about a handicap room and was told they all are. I wanted a "comfort height toilet" due to a recent fall and it was there! The stay was very comfortable....we will stay here again for sure!

Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you! for your feed back The team and I are trying very hard to be sure our guests have a wonderful and safe stay. Covid has hit us all hard but we are coming back strong. hope to see you soon. Stay Safe, Claire Hoxie

"Think I'll try the New Hotel in town"

jacquelinep276, United States 24/03/2021

I was denied a top floor room which I requested. There is usually running and doors slamming. They no longer offer a hot breakfast, but the rates are still the same. I will probably try the new hotel in town. But I will say it's not completely bad.

"BEST!! Western!!"

User 21/11/2020

This hotel was extremely clean and the staff were great. The rooms were some of the nicest I have seen in a while and well maintained. And with Longhorn just across the street it was very convenient! Will stay here anytime I am in the Area!

"Very nice hotel"

641AS, Cat Island 11/11/2020

This hotel was very clean and the guest was simply friendly. I enjoyed walking the ground and enjoyed the outside as much as I did the inside. Very quiet and peaceful. My husband and I said we would gladly come back when we are in the area. Safe, clean environment.


saundraparks1, Macon, Georgia 25/10/2020

When booking your reservations, be very careful that you speak with the hotel and not a third party. I called the direct number for Best Western Hotel and thought that was who I was making my reservation through. It turned out that I had spoken with a third party who did reveal themselves as such. Needless to say, issues resulted.

"Very Nice"

hechava2020, Miami, Florida 24/10/2020

Staff very friendly and polite. Great location. Restaurants next door and across the street all in walking distance. The only con about Best Western was one staff member; Demetria. Otherwise very happy with our stay.

"Declining Quality"

abenesh, Tallahassee, Florida 11/09/2020

We have stayed at this hotel several times in the past with good experiences, but this particular trip was very poor. Front desk staff gave the keys to our room to another guest and placed us in a smaller room (single bed instead of two) than we paid for. We were still charged for the larger room, and our reservation was not updated in the system which caused confusion at check out. Front desk staff did not wear masks or follow posted COVID protocols, and told other guests that they did not need to. As we were in town for a COVID related funeral, this was particularly irritating. The room we were given keys to had very poor sound insulation, so that we could hear the front desk person's conversations from our room.

"Visiting Family"

User 06/07/2020

We were visiting family for several days. The hotel was clean, staff was cordial, room was a decent size(double queen suite) for our family of 5. The two television were helpful. Unfortunately, our bed did not provide a comfortable night's sleep for my husband and I but toddler and teen were fine. Due to the pandemic, we could not use the pool or other amenities and the breakfast was a to go bag containing a small/medium muffin, an apple and bottle of water. :( The stay provide a clean fairly comfortable place for our family to shower and rest while visiting extended family. I would stay here again because it is conveniently located near shopping, restaurants and my family.

"Excellent Stay"

Roslyn36, Augusta, Georgia 04/07/2020

The hotel offered limited service because of CV19. I was very comfortable with this plan of action. No one cane in my room not even for cleaning. The staff was friendly and very helpful. It was a very pleasent stay. I highly reccomend this hotel.

"i love it"

lakisalewis, St. Petersburg, Florida 18/05/2020

i always love this place when i come in town. this is the first place that i come to know. the staff is wonderful and the place is clean. i mean i love the shower. all i can say is oh my god.but if you every stay. check it out. thanks

"Could do better"

User 13/04/2020

Location good, cleanliness ok, and really needs some updating. Shower only got warm not hot. The queen size bed room I chose was actually full size. Overall wasn't terrible, but wasn't satisfied. Location was pretty good though.

"Overnight Stay"

Greg R, Atlanta, Georgia 18/03/2020

This hotel is very clean with updated rooms. It is convenient to most things in the area and you can walk to many places to eat. The bed was very comfortable and the staff very good. There are a few hotels in the same area, but this provided the best value for the stay.

"Clean and hospitable"

77kendall, Arlington, Virginia 24/11/2019

My husband and son stayed here recently to attend a family funeral. They liked having two televisions in the room and enjoyed the comfort and the sitting area. The room also had a small fridge and a microwave. Clean rooms with a nice staff.

"Business Hotel"

User 24/11/2019

Clean, comfortable. Typical breakfast run by amiable and caring folks. Hotel overpriced for the location - asks price range more compatible with bigger city pricing, rather than a small town like Thomasville. Wifi very weak and slow

"Comfortable and Clean"

User 20/10/2019

Hotel staff was friendly, bed was very comfortable and overall the hotel was clean and I enjoyed my stay there. Close proximity to restaurants too. Would have liked to see fresher, higher quality breakfast items, but there was a big variety to choose from. Would recommend this hotel if you are in the area.

"Solid hotel, fantastic staff"

MDFreqTvlr, Columbia, Maryland 13/10/2019

I was in town on business and spent the night. The hotel was very comfortable, clean and convenient. All of the amenities for a business traveler. What really made the BW stand out was the fantastic front desk staff. They were very friendly and helpful. I forgot something in my toilet kit and they had a replacement immediately. Also, not knowing where to have dinner, the front desk recommended a wonderful place (see separate review for Jonah's) in renovated downtown Thomasville. It was about 10 minutes away, but I never would have experienced a great meal and walking around the downtown area without the recommendation.

"Passing through"

jerika, Newnan, Georgia 19/09/2019

We stayed over one night. The location was great, the staff was friendly, room was clean, awesome water pressure in the shower, bed was comfortable. What more could you ask for? Maybe a quieter AC unit in the room-very loud when it came on. The breakfast was average and the breakfast staff was very friendly. Would come back if passing through the area again.


User 17/09/2019

The hotel's staff was most accommodating, but the facility was not what I was expecting. From the grand scheme of things, the hotel's grounds were deceiving compared to the rooms. The rooms were older and plain.

"Best in ton"

996RobW, Roswell, Georgia 14/09/2019

This is a very nice hotel. Room was spacious, shower is unique. I was in a suite so a regular room might be different. Good staff, free breakfast. My only complaints; The Internet is very slow. And the TV guide (printed) is very complicated, a four digit input.

"Work trip"

paulakhaines, Panama City Beach, Florida 11/09/2019

Great location very clean, very friendly staff and breakfast selection was wonderful. The room was clean and very comfortable. I would recommend this location to anyone for business or leisure as they offer several options.

"Not your typical Best Western"

Culture519801, Antioch, Tennessee 26/08/2019

This is a very new Best Western. Well maintained facility with rooms and amenities of what you would expect from most chains. I'm use to BW's being old, dilapidated, with old carpet and bathrooms. You won't see that here. Very nice rooms. I thought the room expensive (about $10-$15 higher than the Hampton down the street), but I would pay for it again on my next trip. Very nice hotel.

"a wonderful experience"

JWII35162, Ochlocknee, Georgia 21/08/2019

We were at Best Western today (8-21) and had a special request that was above and beyond the normal. Angela and the front desk staff handled it with humor and efficiency and we were very appreciative. Kind of hospitality that makes Thomasville a great place to visit...or live...and this a great place to stay while here.


User 13/08/2019

Pleasant, clean, awesome breakfast, pool indoors loud with 9 people, lol (3 adults, 3 grandchildren and 3 great grandchildren.) Pool and all was great. Plenty of free parking, beautiful grounds, and sitting out on patios. 1 outside pool and 1 outside the lobby on the left.

"Your Satisfaction will be guaranteed"

parkermary060, Thomasville, Georgia 02/08/2019

My family stayed 2 notes at Best Western Plus while attending a Family Reunion. In speaking for the group; we couldn't have been more pleased with out stay- from the appearance, the cleanliness, and the staff; all were very courteous, accomodating & professional at all times.

"Comfortable Stay"

Weasel78, Atlanta, Georgia 23/07/2019

Husband and I recently spent a comfortable evening at the Best Western Plus Rose City Conference Center. Taylor went over and above to make us feel welcome and familiarize us with Thomasville. She offered dining suggestions and went out of her way to make sure we would have everything we could possibly need for a comfortable evening. Every time we passed the front desk she had a sincere smile and kind words for us. Our room was just fine - very clean with a comfy king bed, desk, and arm chair. The bath area was well stocked with linens and all the toiletries one could ask for. Breakfast did not disappoint. We found a variety of hot and cold cereal, fruit, juice, milk, yogurt, eggs, tender biscuits, sausage gravy, and of course lots of hot coffee. Would definitely stay here again.

"Great hotel except the air conditioners make too much noise."

User 02/06/2019

This is our 2nd visit in a months time. We love this hotel except the noisy ac's. We had a room last month with a noisy ac. I'm a light sleeper so it kept me awake most of the night. We arrived again for a two night stay and were assigned room 203. Same issue with noise from the ac. My husband went back down to check in and was able to get another room 303. Same issue with ac. I would have given a rating of five except for this issue. Rooms are very large, clean and the beds are amazing. Barbara who takes care of the breakfast area is amazing. Very attentive and so sweet. All the other staff are very friendly.

"Pleasurable stay"

User 03/05/2019

This Best Western was easy to find and centrally located for our purposes. The rooms were clean and nicely decorated. The front desk staff was exceptional. All personnel were very friendly and accommodating.

Dipali P, Director of Operations at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you so much for taking the time to provide us with feedback! We love when our guests enjoy your time with us. Please come visit on your next visit to the area. Have a wonderful evening!

"Unrelenting noise!"

108carlap, Florida 02/05/2019

There was an event being held at the hotel, about which we had not been notified, that was extremely loud . We had noise in our room until 12:30 a.m. and, despite several calls to the front desk, nothing was done to correct this issue. I have tried to communicate with the hotel directly about this issue, but have not received a response to date.

"Quick, quiet stay"

Kaciafl1, Mayo, Florida 17/04/2019

My husband and I stayed for one night. We had a warm welcome from staff. The room was nice, and large enough. They are in the process of remodeling or painting the 2nd floor. Great stay! Don't forget to use the 15% off coupon in the Thomasville visitors guide!

"Its a Best Western"

JonK916, DeFuniak Springs, Florida 02/04/2019

It was a pleasant stay. Really above average but the forced choice circles do not give that option. The location appears to be pretty new. Staff were courteous. Breakfast pretty good for this level. Room was spacious. We had the suite. Housekeeping appears to be on the ball. Price was fair. Good business stay.

"Loved this hotel"

tkup2016, Mount Dora, Florida 28/02/2019

Very nice hotel! The room was spacious, the shower had 4 shower heads, there were 2 tv's, and everything was very clean. There were complimentary cold waters in the fridge and complimentary snacks on the bed upon arrival. Check in was quick and easy. Check out was just as quick and easy. Highly recommend this hotel!

"Comfortable and Clean"

Karen R, Bushnell, Florida 28/02/2019

This is the most welcoming hotel! You feel like part of the family here! The Breakfast is the BEST of any hotel!!!!! If you are in Thomasville Ga for a business trip or family trip, I recommend you stay here! The Best of the Best for sure! Ms Clare and Ms Barbara are wonderful. Whitney did an awesome job of making checking in fast and easy! This is the only hotel I prefer to stay in when in town

"Needs a tune up."

karenmU8237NA, Atlanta 22/02/2019

This hotel is way overpriced for what they deliver. I am very disappointed each time I stay here. The hallways and shower areas need to be repaired and painted. Fix the peeling wallpaper. Fix the ceiling with plaster coming off due to water leaks. Tune up the whole place!

"Another great stay."

Donna D, Ellijay, Georgia 22/01/2019

Stayed here for my annual trip to Fla. No surprises. Great room,great staff and great breakfast. Love having shower only in the bathroom. Beds comfortable and room clean. Brea k fast hostess was friendly and made sure guests had what they needed. Thanks for consistently great service.

Dipali P, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you for taking the time to provide us with feedback! We are so glad that you truly enjoyed your experience at our hotel. We look forward to your next visit! Have a great weekend! -Dipali Patel

"Slightly disappointed"

User 12/01/2019

There was a leak in the bathroom ceiling that made the whole bathroom floor wet. I had to put the towels down to absorb the water. The water was also leaking into the globe of the light fixture. I thought that could be very dangerous, so I reported the leak to the front desk. They came in and poured the water out of the globe, but the leak did not completely stop. I had to put the trash can under the leak to prevent the floor from getting wet.

"Christmas Vacay"

User 30/12/2018

The staff here was professional and friendly. Loved the shower with multiple shower heads. The fitness center was always available and clean. Would highly recommend this hotel and would definitely stay again my next visit.

"Great hotel"

LadytAllen, Valdosta, Georgia 28/12/2018

This hotel is the best i have stayed. Very clean, comfortable and friendly staff. I would recommend this hotel to anyone looking for a great stay. I did not have any issues, was even offered extra blankets and sheets at check in.

"Never again!"

User 11/11/2018

Stayed for a family wedding weekend. Sleeper sofa could not be used as a bed because the mattress was so stained and gross. No extra blankets or sheets in the room for the couch. When I called the front desk and asked to have some sent up, was told that I would have to come down because they were too busy. Waited several hour stayed for a family wedding that weekend. Sleeper sofa could not be used as a bed because the mattress was so stained and gross. No extra blankets or sheets in the room for the couch. When I called the front desk and asked to have some sent up, was told that I would have to come down because the employee was by herself and the lobby was too busy. I couldn't go down to get them, because of a sleeping child. Had to wait several hours until my husband came back from the wedding reception to get the items. Stayed 2 nights and did not have someone come in to clean the room or empty the trash while we were there. Had to go downstairs to get extra towels and washcloths. When my husband was checking out on her last day, he told the staff about the issues that we had, and we were given no apology. Just giving a statement that we already gotten a good deal on our rate. Had other family members staying at the same hotel with other issues at the same time - rodent droppings, laptop missing from a room , etc. employees very unhelpful!

"Very nice hotel, it appears to be new"

lovetotravel0075, Weeki Wachee, Florida 05/11/2018

This hotel is in a very good location as there are restaurants within walking distance. Our room was clean and the bed was very comfortable. Staff was friendly. You might want to take the time to visit the Big Tree in the area. It is really worth seeing.

Dipali P, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you so much for taking the time to provide us with feedback! We are so glad to hear that you enjoyed your stay while exploring Thomasville. We hope you will come back very soon to visit us. Safe travels!

"Very friendly "

User 16/10/2018

We visited only 4 days after Hurricane Micheal the staff was very friendly and helpful. Would stay here again! The room was clean and multiple restaurants nearby that you can even walk. Breakfast was very good.

"One VERY minor problem"

watercop, New Smyrna Beach, Florida 09/10/2018

Very nice property with very nice help. The ONLY problem was that the cord for the coffee maker would not reach the plug on the wall. The TV cabinet needs to be moved a foot or two so it will reach. That is my only complaint with this location. Check in and out was very easy with a smile and good attitude. We will use the location again for sure.

"Fall 2018"

Beverly H, Kissimmee, United States 08/10/2018

This hotel was very beautiful. The room was clean and decorated beautifully. The bed was very comfortable. The staff was friendly and willing to help. The front desk clerk was wonderful. The check in was quick.

"FSU Parents Weekend "

FL2urist2014, Lake Mary, Florida 27/09/2018

My family stayed at this hotel for FSU Parents Weekend, to save a few $$$ from the crazy rates being charged in Tallahassee. The hotel was clean, and the staff friendly and accommodating! The bathroom was nice and tidy, and the bedding and decor wonderful. I highly recommend this hotel!

"Excellent Guest Services"

Debra W, Atlanta, United States 10/09/2018

I always enjoy my stay at this hotel when I visit relatives. The front desk staff is consistently helpful with requests for assistance and provides excellent guest services with a very pleasant and caring disposition.

"Perfect base for Thomasville and beyond"

sge31, Sheffield, United Kingdom 08/09/2018

After much research into the hotels in Thomasville this one appeared to have the best reviews for the most reasonable price and I'm very glad that I chose it. It sits just East of the centre of Thomasville off highway 19 and only a ten minute drive from the historic downtown area. There are many restaurants within walking distance such as Longhorn Steakhouse and Whattaburger but we had great meals at Sonny's BBQ and a nice lunch at Grassroots Coffee downtown. There is a Publix supermarket across the highway, and a Walmart just North up the highway. The staff at the hotel are friendly and helpful, the lobby area is nice and spacious and sits below a huge chandelier that all 5 floors look out to. There is a small gym open 24 hours a day for residents and also a pool and sauna open from 10am til 10pm. There is also a small shop across from reception where you can buy drinks and snacks. The breakfast is lovely and managed by an absolutely delightful lady who is just like your favourite Grandma. Her work motto is "No one goes hungry on my watch"! and she really goes the extra mile to make sure everyone is fed and happy, and will even fix some extra food for you even if you are a little late for the 9.30am breakfast closing, or need to leave a little before it opens at 6.30am I think. She had great tips for warming up the hard boiled eggs, and also showed me how to make grits! There is a good choice of drinks and food with the usual buffet choice incl scrambled eggs, hard boiled eggs, bacon, biscuits, bread and meats etc. The only thing lacking for me was a help yourself fresh fruit bowl. There are bananas and apples available however. The parking lot is easily large enough for all guests and conference attendees. The room was large, and no sound from the highway outside can be heard. The bathroom had a nice large shower with the choice of three different types of shower head and even a seat. The beds were comfortable and the room very clean. It is also the first hotel I have ever seen that provides clean TV remotes, which are infamously the least hygenic item in any hotel room! I really enjoyed my stay and will return for all my future visits to lovely Thomasville

"Clean and friendly staff! Fast check in! Used PRICELINE!"

beastofburdenia, Dubuque, Iowa 04/08/2018

Clean room and we were happy to have it! Members of a honor program to another chain but they wanted way too much! We used Priceline for this. All was good. Only exception would have been the pullout couch. VERY HARD!

"Great location & experience"

CarolTrips, Leesburg, Florida 28/07/2018

Being a travel agent I rate this property as one of the best. Very clean, friendly staff, close to restaurants, shopping and tourist attractions for the area. Easy to get to when driving. Wonderful breakfast which is very important for families with small children.

"Class of 88 reunion"

norma_hotlanta, Atlanta, Ga 28/06/2018

Nice hotel. I wasn't familiar with the chain.. Typical hotel size..Room clean Shower was awesome 3 different shower heads.. good breakfast had eggs. variety of meats..Decent front desk help..Price is typical for area..since little competition..A little sticker shock when coming from metro Atlanta or Orlando area which I could have gotten a four star for the same price

"Family reunion! Enjoyed my stay"

User 18/06/2018

Excellent staff, excellent breakfast, clean rooms, enjoyed the indoor pool, only thing is Sauna not working. Had a mishap, but staff solved the issue right away! The two patios were really niceand location was ideal, would stay again.

Dipali P, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you so much for your feedback! We are so glad to hear that you enjoyed your stay during your time in Thomasville. We have our electricians working on our sauna so we can get that up and running as soon as possible so that you can enjoy on your next visit with us. We hope to see you again very soon! Have a wonderful weekend! Thank you,

"Just the way you like it"

Kevin C, Albany, United States 03/06/2018

Clean, quiet no surprises at a fair price. Would you definitely want to stay here again and recommend it to anyone who is look for a place to stay in Thomasville, Ga. Easy to get to nice restaurants close by. And a very friendly staff.

Dipali P, Director of Operations at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you so much for your kind words! We are so glad to hear that you enjoyed your stay with us during your recent visit to Thomasville. We strive to ensure all of our guests experience true Southern Hospitality when staying with us. We truly look forward to your next visit. Have a wonderful weekend! Take care,

"Home away from home"

Karen R, Bushnell, Florida 17/05/2018

Clean, comfortable hotel with friendly helpful staff. Ms Barbara in the Breakfast area has the best breakfast of any Hotel I have ever stayed at. She makes a great pot of coffee too! She likes to make sure her guest have everything in her Breakfast room to make them feel at home. Never old eggs.. always fresh and tasty.

Dipali P, Director of Operations at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you so much! We are so happy that you were able to enjoy breakfast with our dear Ms. Barbara. We love her just as much and so glad to have her back at work with us. Thank you again for taking the time to recognize her efforts - no guest ever leaves without feeling like family in her dining area! We are definitely looking forward to your next visit. Take care,

"Home away from home!"

T7922QXmariac, Homestead, United States 17/05/2018

My home away from home friendly staff great rooms shopping and dinning within walking distance, overall a great place to stay. Perfect place to have your business confrences or social gatherings. also perfect for staying longer periods of time.

"Clean, Breakfast is Good, Staff is friendly"

User 05/05/2018

If you can swing the extra $, I recommend getting the two queen beds room because you also get a pullout couch and extra TV. As a family, we loved the extra amenities. The only thing I would say is that they need an extra elevator (the one they have can take quite a while during busy times) AND go down to breakfast earlier rather than later.

Dipali P, Director of Operations at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you so much for taking the time to provide us with feedback! We do have plenty of double queen suites where you can truly enjoy the extra television while relaxing on the sleeper sofabed. The extra space makes a huge difference when enjoying quality time with family. We definitely see what options we have for the elevator so that we can speed up the process of getting guests to their respective rooms. As far as Breakfast goes, we do have a lot guests who love to visit with Ms. Barbara and the breakfast team. We agree that you should get to the dining area as soon as you can but don't worry we have plenty of food for everyone! Looking forward to your next visit! Have an amazing weekend! Thank you so much! Dipali Patel, Director of Operations

"One of the best in area!"

User 28/04/2018

Stayed here while visiting daughter at college. I would highly recommend this or the Spring Hill in town if staying in thomasville. The hotel has a few eateries near by. It was clean and the staff was friendly. Seemed to be enough parking too.

"Clean, easy to get in & out of, next to Army Airfield"

User 26/04/2018

For a stopover stay, this hotel is great. It was clean, we could park right outside of our room, and the breakfast was adequate. To be clear, however, you are directly next to an Army Airfield and have LOUD jets and helicopters flying overhead frequently. It can wake you up if you go to bed early but they seemed to stop for the overnight hours.


jck164, Atlanta, Georgia 04/04/2018

The room was very clean and stocked with complimentary snacks and water. The fitness center was small, but suited my purposes as I only used the treadmill. Due to my travel schedule, I left early before breakfast started and was not able to check out the free breakfast.

"Great stay!"

Jennifer W, Jacksonville, United States 08/03/2018

Check-in was helpful. Close to shopping and restaurants. VERY CLEAN ROOMS! The shower was AMAZING! Needed later check out as I am going through chemo and was sick, they told me I could stay as ling as I needed. Will DEFINITELY stay again!

"Probably better than others in the area."

MissSamiB, Seale, Alabama 04/03/2018

Reading other reviews, I called the actual location to ask a few questions. The staff was very nice but I'd been given a military rate and had said I wanted to have a double bed room. When we checked in, with a different person the next day, I was told military rate is only a king size room or they'd have to charge me full rate for the double I'd requested. They did provide a cot but still each person answering customer calls should be given a hard copy of what the actual policies are. Unfortunately I did not receive an email to verify what I had reserved. Regardless, they let me check in a few minutes early, even though my room wasn't yet cleaned. I only needed to drop off bags and run back to our tournament. I'd also asked when I called if the pool was heated & working. It was either not working or whomever sets the temperature is out of their mind. It was freezing, even the young kids were complaining. Ok so yes we're in the south but it's March w/ a cold snap. When I'd asked about the pool heater, would have been a good time to mention the sauna was out of order. The pictures of the pool are not how it really looks. The hotel itself is nice, every staff member I've met has been beyond gracious, the breakfast was about the same as you get at most hotels that offer a better quality breakfast. Our room was clean, the beds comfortable & I'd asked to be put in a more quiet location, we all slept great.

"I'll Stay Here Again"

SmartGenius, Augusta, Georgia 28/02/2018

This is a great BW. The staff was very nice. When we came here our room was not yet ready, although the front attendant quickly was able to get me another room. The room when I got into it was very clean. The bed was soft and so were the pillows. I enjoy that they invested in a "fresh remote". We used one of the Conference and it was VERY Big and met our needs. Service was quick and all of the staff was friendly. I'd stay here again.

"Good stay, great service from staff"

User 24/02/2018

I stayed here for a scrapbooking event with two friends. I've stayed at a lot of hotels and what stuck out to me was that this hotel had very helpful and friendly staff, especially at the front desk. The room was fine (two double beds and a pullout), there was ample parking and the little store had $2 sodas and $1 bottled water. There was a guest laundry on the top floor that we utilized. This was one of the better stays I've had at a Best Western.

"Stay here!"

redjun02, Thomasville, Georgia 26/01/2018

If you must come to Thomasville GA the place to stay. I have tried all 3 major chains, none are even comparable. Internet, for those of us that travel for work, easy to connect to with decent speeds. Lovely clean and comfortable rooms. Tonight my check in was wonderful, excellent service- thank you Whitney!!


pamp43, Cape Coral, Florida 01/01/2018

We have stayed here numerous times. Nice, clean hotel with a good breakfast. Boxes of cereal, waffle maker, biscuits and gravy, coffee. Breakfast sitting area needs to be bigger. Hard to get a table when the hotel is full.

"Worst experience"

User 01/01/2018

I'm not sure if it was our room but it is the only common denominator. My two daughters and I stayed in room 323 and within one day we all got a stomach virus. Vomiting and diarrhea. We were here for just 2 nights for a wedding - which I missed because of this awful virus. We arrived on 12/29 and left on 12/31. It was not a pleasant stay. Actually the worst experience I've ever had. Also no one cleaned our room. It would have been nice - especially the bathroom since everyone was so sick.

BestWesternHotels, Corporate at Best Western Plus Rose City Conference Center Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Quality Hotels"

953gingerf, Thomasville, Georgia 29/12/2017

With the price of this hotel I expected the bathroom to be a bit cleaner and cable channel lineup to have more choices and better reception and WiFi speed a lot faster, but not worth the price I paid.

"Georgia Christmas visit"

stevenwV3477ZI, United States 27/12/2017

Spent 3 days here when visiting son in Thomasville. Very clean, well maintained and very helpful and pleasant staff. We make this trip several times yearly and have found this hotel to be the best quality and value in Thomasville.


User 21/12/2017

Claire Hoxie is an asset -- front desk staff always friendly and accommodating. Breakfast food excellent, bed wonderful, rooms roomy and clean. Wonderful stay always! Shopping, restaurants in walking distance.

"Rose City Rocks"

W369JSgregh, Jacksonville, Fl, United States 18/12/2017

Great customer service. Alesha and the others at the front desk did an excellent job with our wedding party. They went above and beyond to make sure everyone was accommodated. Great job guys. We had individuals traveling from various parts of the US and they made sure the check in/check out process was smooth.

"Great Place to Stay"

trees6, Cantonment, FL 16/12/2017

Very clean, well kept inside and out. Pleasant helpful employees. Will stay there again if in the area. We arrived with a group and all were satisfied and very well pleased with this hotel. Breakfast had ample options. Breakfast area very clean and person working there was helpful and friendly.

"Thanksgiving 2017"

Frantz S, Jonesboro, United States 30/11/2017

We stayed at BW for our Thanksgiving Family event this year. I must say, it was well worth it. The staff from the front desk to breakfast service was very helpful. The conference room we utilized for our dinner was very spacious and accommodating. The lobby was well decorated with Christmas décor.

"Best Western Distributes Excellence!"

673ursulaw, Birmingham, United States 13/11/2017

I was exhausted when I arrived. The comfort of the hotel and the ambiance was WONDERFUL!!! The shower, OMGoodness!!!! FIVE SHOWER HEADS!!!! And the comfort of the bed was EXHILARATING!!!! And best of all, ALL of the employees went out of their way with kindness! I will stay at the BW whenever I visit Thomasville!

"It was okay"

R1621COamandab, St. Augustine, Florida 13/11/2017

We booked our rooms together for a wedding party and then ended up on opposite ends of the building. I was charged the wrong amount (double what I was paying) and it was not disclosed to me that it was refunded and the right amount adjusted. I found out when my credit card company sent me a fraud alert.

Dipali P, Director of Operations at Best Western Plus Rose City Conference Center Inn, responded to this review
Good Morning, Thank you for taking the time to provide us with feedback! I would like to apologize for not being able to accommodate closer rooms for your group. We always strive to keep the group as close as possible when we can. As far as the credit card charges, I was not able to locate the incorrect charges on our end. We do have an incidental deposit that gets held on the card for the duration of your stay. Again, I'm very sorry for the inconvenience and would love the opportunity to make this up to you. Please feel free to contact me at the hotel. Have a wonderful day! Thanks, Dipali Patel

"Excellent experience"

mclatl, Atlanta, Georgia 07/11/2017

Had a very pleasant stay at the Best Western Plus in Thomasville, GA. Quick and easy check-in - my key was ready when I arrived. The King room was surprisingly large and well furnished (though the ottoman showed a good bit of wear.) The bathroom had a shower with multiple shower head options and a seat. The breakfast was a cut above the usual free breakfast at most chains. While I didn't have time to use it, the exercise room was also larger with more options than most typical hotel chains in this price range. Will definitely stay upon return trips to Thomasville.

"Friendly Staff"

Debra W, Atlanta, United States 30/10/2017

A very pleasant check-in experience at the time of my visit. The friendly check-in staff at this hotel makes it all worth staying. During check-in, the front desk clerk was extremely helpful, courteous and professional. Thank you!

"Nice rooms"

katiebM2245PU, Thomasville, Georgia 26/10/2017

The clerk at the front desk was very friendly and helpful. The room was spacious. It had 2 tvs in it. I was able to sit on the couch to watch tv. It was nice to be able to sit and not have to look across the room to see the tv. The bed was super comfortable. The shower was awesome. It has a bench in it and above shower heads. The only complaint I have about the room was the light timers in the bathroom. I had to get out of the shower twice to get the light to come back on. The breakfast was ok. I've had better. The milk was spoiled. I didn't realize it until I poured it into my coffee and saw chunks floating. I looked and noticed it was a couple of days out of date. I notified the lady working in the dining area. She brought me out fresh milk but never removed the old milk cartons from the frig. They have an indoor pool, but I didn't visit it. I would stay here again.

"Consistent good service."

HappyDonna, Ellijay, Georgia 25/10/2017

Always consistent good service and very comfortable stay. Room very clean and everything in working order. Love the shower only concept in the room. Wish all hotels were built this way. Breakfast was very good. Thank you for a pleasant stay.

"Love IT!!"

preciousa903, MABLETON, United States 23/10/2017

Great and wonderful place to relax or have an event. Enjoyed my recent stay while visiting near by for my College Reunion. The rooms were excellent and the staff was outstanding. If you would like a relaxing getaway, I recommend BW. Enjoyed it very much.

"Double charged. TWICE"

williamwV3550JT, Marion, United States 23/10/2017

The hotel overall was nice. Did not get to use the Sauna or pool due to repairs. But was initially charged the wrong rate. When it was corrected they debited my charge account twice. Then once it was fixed they did the same thing on check out . Pulled the money for my stay off of my credit card but placed an additional hold for the same amount on my card that took 4 days to remove.

Dipali P, Director of Operations at Best Western Plus Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you for taking the time to provide us with feedback! We apologize for the inconvenience you experienced with your recent visit to our hotel. In reviewing the reservation, it seems as though we had two separate reservations with different arrival dates and were trying to make it easier. However, we had complicated the process accidentally. Again we are sincerely sorry for the trouble we caused and promise to review check-in/check-out protocol with our staff to ensure no other guest goes through this. We have added points to your Best Western Rewards account for the trouble. Please let us know if there is anything else we can do or assist with in the future. Again, we are very sorry and hope that you will give us another chance to exceed your expectations! Have a wonderful day!

""Best" Best Western"

908jeanw, Atlanta, United States 19/10/2017

This was the best stay at any hotel in years. Inside and out was professionally and wonderfully maintained. Thanks Dee for being wonderful. The room was great - with plenty of room for a family if needed. Clean with complimentary snacks. I have not stayed with Best Western before, now they are on the top of the list.

"Great Stay"

User 16/10/2017

The hotel is very beautiful! The rooms are very comfortable! There was a refrigerator and microwave in the room. We stayed here for four nights while visiting a family member at the hospital. It was a five minute drive which was so helpful. The breakfast had a nice variety. The staff was very accommodating especially Whitney who always smiled and made sure to ask if we needed anything. We also witnessed a family having a wedding while we were checking in one day and it was beautiful! I highly recommend this hotel it is close to restaurants and is so very elegant.

"Nice Folks"

E3542NQgregc, Cartersville, Georgia 06/10/2017

Staff is great, the room not so much hole in the wall bad wall repairs at the shower, water damaged ceiling (mold) painted over, bed room walls looked like they had magic marker scars all over them. For 140 a night no.

"Nice Place "

1frosty, Atlanta, Georgia 24/09/2017

Recently had an overnight stay and would absolutely stay there again when in Thomasville. Clean , friendly staff !! Love the shower with a door .. No sticky shower curtain !!! Great location with walking distance to several restaurants.

"Escape for HURRICANE Irma"

henrybR4992HR, Elkton, Florida, United States 14/09/2017

There were many of us in the same boat, and the hotel staff treated all of the same way, with concern and compassion. This the second time my wife and I had to run from a hurricane to the same hotel, and where treated the same way by the staff.

"The BEST place in the World .."

Karen R, Bushnell, Florida 13/09/2017

We came to BWP Rose City from West Central Florida during Hurricane Irma. I must say, the wonderful staff at Best Western made us all feel like family. They even did a Pizza party for the guest Friday night. Every morning they worked so hard to make sure all guest had a hot and delicious meal. The Sales Manager Clair, made sure we all had cold bottled water and sodas! This was above and beyond what a hotel has to do!! They even helped us out by offering those who did not have laundry soap, boxes FREE! We played BINGO in the dining room for fun. Everyone worked together to make all of our stay as comfortable as possible! I, myself am very greatful for all the staff at Best Western has done...Way too many to name! Everyone from management, to front desk, to housekeeping, to kitchen, to maint. were AWESOME!! It was wonderful to be at a place where everyone worked to keep us doing things to help while we did not know what was happening to our homes in Florida! They also let people bring pets and had dog and cat food to help them out along with doggie treats! ( I do not have pets, but this was way above and beyond ) I for one, will be forever Thankful for these amazing people!

"The best experience I've EVER had at a hotel. "

User 10/09/2017

While fleeing SW Florida and Hurricane Irma, my family and I were fortunate enough to find a room at the Best Western Plus in Thomasville. From my initial phone call, the staff has been truly amazing. Alexis was so incredibly kind and helpful throughout the check in process, and every staff member has treated me like I'm a guest in their own home. Each and every staff member I've encountered has gone above and beyond, with a smile on their face and a kind word for you. I want to thank this staff from the bottom of my heart. They truly embody what hospitality really means.

"Cant wait for my next stay"

404latoyaw, Cairo, United States 28/08/2017

The staff were extremely helpful and pleasant. The rooms were clean, comfortable and the shower was the BEST!! The breakfast is worth getting up for. The pool was clean and great for couples or family. The overall rating of this hotel is excellent and worth every penny.

"Horrible Stay"

TravelerC872, New York City, New York 11/08/2017

Horrible Stay. Not up to expectations in terms of cleanliness. There was mold, mildew, major wall marks, stains, etc. This was definitely my first and last stay at a Best Western Hotel. Highly disappointed.

"Great Accomodations in Thomasville"

Robert S, Chiang Kham, Thailand 09/08/2017

Excellent location and super clean rooms! The indoor pool is a nice touch as well. The breakfast area was fully stocked with all kinds of delicious food and was not your average Continental breakfast which most hotels offer. The internet was fast too which is a plus for me. The only disappointment was that the rooms do not have in-room safes.

"Our home away from home"

iamforHim, Birmingham 07/08/2017

We travel to Thomasville, GA 2-3 times a year to visit our daughter and three grand-kids. We always stay at this hotel (at least since it opened) and I always try to get their King Suite room. It has two rooms which works better for us, since my wife's health issues cause her to require more rest than I need. Staff is nice and the breakfast's are great. When they were younger, our grand-kids always enjoyed coming over to join us in the excellent indoor pool.

"great place to stay"

Rebecca B, joplin, United States 31/07/2017

great staff , awesome breakfast ,, super place to stay ,clean and a great to be with family .. stayed right next the elevator and never heard a sound ...truly a quiet place to stay ..some of the friendliest staff ever ..

"Fine Choice When Visiting Thomasville"

Jnjtiger, NJ 28/07/2017

Solid, modern hotel convenient to all parts of Thomasville. Here on business and my meeting was five minutes drive away. Plenty of shopping and restaurants nearby. Room was large and comfortable. Good sized bathroom. Offered free breakfast, but did not get there in time. Certainly plenty of other breakfast choices in the area - Waffle House a classic in the South. Net, net, this is a fine choice if business brings you to Thomasville.

"BW of Rose City"

User 27/07/2017

Every staff person, from custodial services, to room services, to breakfast services, to front desk services were kind, attentive and courteous to me before, during, and upon departure. I was very pleased with my stay at the Best Western Rose City Conference Center Inn.

"Beautiful place"

Ron C, Gainesville, Georgia 24/07/2017

This is a lovely hotel with a pleasant staff. Rooms are large and comfortable. Our only problem was that our room was next to the elevator and close to the open atrium from the ground floor to the roof. Noise carries and there was a party going on that got a bit loud at times.

"The Marathon Above :("

jacquelinep276, United States 24/07/2017

I reported the noise coming from above at about 7am, after nothing was done and I couldn't sleep I went down for breakfast at 8:30 so I talked to Ms. "C" she told me that she had called at 7 and got no answer.( SO I'M ASSUMING THAT IF YOU DON'T GET AN ANSWER THAT THERE IS NO OTHER WAY TO RESOLVE THE PROBLEM!!!!) I ate breakfast went back to my room and because I got in late the night before and was awaken early by the noise I tried to go back to sleep but the noise had not stopped. It's about 10 something now and housekeeping is coming through. I was able to speak to the housekeeping supervisor who told to call the front desk I told her that we had complained twice now. She called herself and moments later we got a call to our room from the front desk. Ms. "C" proceeded to say "FIRST OF ALL THE PEOPLE ABOVE YOU HAVE CHECKED OUT AND THAT NOISE YOUR HEARING IS HOUSEKEEPING". Okay first off I was very disappointed with Ms "Cs" attitude and 2nd I'm shocked to know that housekeeping would be doing all that running, dropping things, and so many of them in one room. After all was said and done they did check out, it was just that one night and I would most likely stay there again, just maybe on the top floor :) Service averages out because of the other good service.

"Outstanding Place to Stay"

marilynmV7865QB, Sanford, United States 17/07/2017

Looked having the living space in our room! The staff in the hotel reflected true southern hospitality. Rooms were very clean, the breakfast was good, the overall hotel was very clean. Will come back to Thomasville and will stay at the BW again.

"Alway nice"

Sherrie C. S, Carrollton, United States 14/07/2017

Nice staff, clean, seems well maintained, convenient, good price point, friendly. Just wish it was pet friendly and that would be the only negative comment, No pet friendly hotels in Thomasville, GA that I have found! Wish this policy would change. When I have to bring my pet I must travel to Valdosta, GA and stay at the Drury Inn.

"Rose City Conference Center Inn Reveiw"

charleshZ7265ZZ, Pineville, United States 12/07/2017

The hotel is very clean and the staff is very friendly and helpful. The breakfast is very good and has a good variety of foods to choose from. The pool and fitness center are nice and well maintained.

"Great Breakfast!"

T7922QXmariac, Homestead, United States 11/07/2017

This is your home away from home, hands down! The staff are great and friendly very welcoming. The rooms are great and clean, there's plenty of restaurant's to choose from within walking distance. there's also shopping and sight seeing near by. And last but not least Breakfast is amazing! I will be staying at BW in Rose City sometime in the near future for sure!

"Nice little small town gym"

GoJanGo, Fayetteville, Georgia 10/07/2017

The best Western in Thomasville Georgia is a very nice option for travels in the area. The hotel seems newly renovated. It is well-maintained and very clean. However, what sets this place above is the exemplary customer service provided by the entire staff. This includes the front desk staff, the cleaning staff and maintenance. They cannot do enough to please you and make sure that your stay is pleasant


themtnman, dunlap, tn 06/07/2017

We had a restful and peaceful night in a clean and comfortable room. The highlight of the stay was Whitney at the front desk. She was attentive, efficient, friendly, and extremely helpful. In addition, the breakfast was excellent.


Vikki I, Apopka, Florida 02/07/2017

Only stayed one night but this was a nice hotel. Nice and clean, comfortable room, close to a lot of restaurants. Check out the downtown - close and cute with options for local eateries instead of chains. Staff very friendly and helpful.

"Very Nice Hotel"

Debra W, Atlanta, United States 26/06/2017

Hotel is very clean & comfortable with excellent front desk staff. It's kind of pricey for the area even when no major events are in town. Overall I had a very pleasant stay. Would definitely recommend.

Dipali P, General Manager at Best Western Rose City Conference Center Inn, responded to this review
Thank you for your feedback. Our staff will be delighted to know they were able to make your stay comfortable.

"thomasville ga"

Roger P, KANSAS 22/06/2017

new conference center, good breakfast, very clean stayed with large group check in was fast and effieficent close to several restaurants ate at rancho grande was okay nothing to brag about longhorn steak house was close by others ate there thought it was good

Dipali P, Manager at Best Western Rose City Conference Center Inn, responded to this review
Thank you for taking the time to give us your feedback. We were grateful to have your group stay with us. We love the convenience are guest have in our area. We can not wait to have your group stay again.

"Personal touch"

victoriae632, Atlanta, United States 22/06/2017

Whitney at the front desk takes the effort to get to know each guest. She is warm and friendly and extremely helpful and accommodating. She makes me feel as if I have been welcomed to her home. She gets me an extra blanket or lamp and makes sure I get the credit to my rewards card. She really goes the extra mile!

Dipali P, General Manager at Best Western Rose City Conference Center Inn, responded to this review
Thank you so much for taking the time to give us your feedback. We to are thankful to have Whitney as part of our staff. She really does show the true meaning of customer service.

"Wright Reunion"

WrightDon, Murfreesboro, Tennessee 12/06/2017

Awesome facility and staff, if in area would stay here again. Have passed along to an organization that I am a member to consider next time they need a meeting place in SW GA. Clean, peaceful, classy. Location was convenient to dining and shopping, and not far from historic downtown area with shopping and dining. Restaurants within walking distance. Only negative was ONE slow elevator ( should be two elevators ).

"Great hotel"

User 05/06/2017

This hotel staff was extremely Friendly and professional staff. From the beginning of my stay until the end they made my stay enjoyable. I would recommend this hotel to all my friends and family traveling to Thomasville, Ga

Dipali P, Director of Operations at Best Western Rose City Conference Center Inn, responded to this review
Dear Audrea, We are so glad to hear that you enjoyed your stay with us! My teams prides themselves in taking care of all of our guests as if they were family. I'm so glad to see that you were able to relax and enjoy your time here in Thomasville. We look forward to having you and all of your extended family and friends stay with us when they are in town. Hope you enjoy your weekend! Take care, Dipali

"Great Pllace to Stay"

TravelingBaseballDad, Sky Valley, Georgia 23/05/2017

Friendly staff, clean and comfortable rooms. Multi-jetted shower was great. Great restaurants within walking distance. Rooms were spacious. Thomasville tends to be a very HOT/Humid town and the HVAC unit was exceptional.

"Best in the area :)"

Rob L, scranton, United States 22/05/2017

Excellent Staff! Tasty, filling breakfast. Very clean and quiet rooms. Even the bathroom fans are quiet! The hotel is in a safe, peaceful location and very conveniently located within walking distance to restaurants. RFL :)

"Great hotel"

CrispyChambers, Destin, Florida 16/05/2017

This hotel is in a very convenient area. It is extremely clean and the staff are very professional. The water pressure was excellent and the beds provided a much needed good night's sleep. We liked it so much we considered stay another night.


harryc129, Gainesville, Florida 15/05/2017

Very nice hotel, staff awesome. Only reason for 4 stars is steam room wasn't working and treadmill wasn't working. I would defibately stay in this hotel again if I'm ever in the area. Dee was the best.


George S, Rincon 14/05/2017

Great service and staff! and all personeel were very helpful Room very nice and clear will stay at whenever we are in Thomasville, Georgia will probably try have family function here in the near future

"Clean and comfortable!"

RedpepperPam, Savannah, Georgia 11/05/2017

Stayed at this hotel over the weekend for my nieces graduation from FSU. (Hotel is very close to downtown Thomasville, and about 30 minutes outside of Tallahassee.). The hotel has 'renovations in work' signs posted, but I didn't see anything happening. The hotel was neat, clean, modern, and our room was great. We had a queen suite, with 2 queen beds, 2 TVs, a separate sitting area, microwave and refrigerator, and nice big bathroom. Perfect for the 3 of us staying there. The staff was very nice, and we had no problems with checking in or out. In the mornings they offer a breakfast buffet- lots of yummy items, even gluten free. Good coffee, too. The only negative comment I have is that they have a very slow elevator. Otherwise, it was a great stay, and I would choose this hotel again!

"Roses outside and inside!"

Maria H, West Bloomfield, Michigan 05/05/2017

Exceptional staff. Room and bathroom large, clean. Location on outer edge of town. Very good breakfast including gluten free items, good coffee. Facility being renovated, nice modern decor. Easy access to downtown Thomasville

"When Time is Not Important"

User 04/05/2017

They have the slowest elevator in town. The TV has the slowest channel changer around. You click and wait.. and wait... then find out if there is a working station on that channel or not. Nothing like working all day then "coming home" to experience this frustration at the end of the day.

BestWesternHotels, Corporate at Best Western Rose City Conference Center Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Exceptional service and friendly employees"

User 01/05/2017

The BEST place to stay in Thomasville, GA -- convenient location, exceptional employees, friendly, love it! Shopping and restaurant within walking distance, grocery store across the street. Wonderful experience!

"Great value for the money"

Naomi S, Thomasville, United States 29/04/2017

The hotel is a five star in my book. I travel weekly to Thomasville, GA and always stay at Best Western. The amenities, accommodation and service is excellent. The staff at the hotel are well trained in their jobs and will go above and beyond to work with their guests. The breakfast is great. The manager is excellent and makes sure that the guests are happy. She is great.


anthonycZ9360CU, Thomasville, United States 20/04/2017

This place has THE slowest moving elevator ever and they only have one. Such a pain..... They also feature the slowest changing TV channel remote ever, anywhere. Several seconds before the next channel lights up. We need to boy-cot these places that subscribe to such poor TV systems.

"Very Nice place to stay"

Hubert B, Monroe, Georgia 14/04/2017

Several of my typical choices of hotels were booked, so I took made a reservation at this Best Western Plus. VERY glad I did. As soon as I walked into the lobby, Whitney, the desk clerk, greeted me with a huge smile. After getting me checked in, she did apologize for the re-wallpapering that was going on in the hallways on my floor. I am glad to see them keeping this fresh. Once I got into my room, the accommodations were very pleasant. The best was every bit as comfy and cozy as the higher end places I have stayed. In the morning- I was blown away by the awesome shower. It has numerous shower heads and even a sitting bench inside the shower (see pics). Breakfast was hot and plenty to choose from.

"Hotel shouldn't be open for business until construction is complete."

KathleenTSmith, Atlanta, Ga 13/04/2017

Overall - hotel requires a lot of improvement both in customer service, customer convenience, and of course, the building itself is under construction. The pros: my room is clean, the bed was comfortable. the shower has hot water & good water pressure. the cons: 1) this hotel is under construction and the sign acknowledging as much at the front desk does not sufficiently warn a customer of the actual conditions of the hotel. hotel lost power this morning for a couple of minutes and it's gorgeous weather outside and no other obvious reason for the power loss. on the second floor, the carpet is only installed in one half of the hallway. aesthetically looks awful, like there was a plan to finish and then the contractor pulled out of the project. the paint chips on the floor in the hallways add an extra layer of concern. 2) even if the hotel weren't under construction, it is ridiculous that patron have to get the safety key to the treadmill from the front desk to use the treadmill. the "gym" already requires a room key to get in, not entirely sure why there's an added layer of inconvenience to use the equipment. the gym only has a treadmill and two exercise bikes, and some kind of catch-all weight training equipment. glad i wasn't on the treadmill when the hotel lost power. 3) the door into/out of the hotel next to the gym does not open with a card key, even though the little green light illuminates. customer service was fine when i arrived. prior to my arrival, i called to see if there was any way to check in early at noon. the person on the phone, without skipping a beat, said "no" and that there was simply nothing she could do to check to see if another room was already vacant, thus not requiring housekeeping to clean it after a prior patron, or prioritize a room to be cleaned first so i could check in early. this is particularly off putting considering that there is no way that this hotel was fully booked the evening before I arrived. I come to thomasville for work fairly often, and I won't be staying here again.

"Great stay!"

Wendy D, Thomasville, Georgia 09/04/2017

Great stay! Nice staff, comfy bed and pillows, great shower. Anniversary trip and Dee upgraded our room and gave us a bottle of wine. Very kind and helpful help at the desk and breakfast area. Very accommodating. Only thing I seen that could use upgrading was the carpets in hallways to rooms.

"Nice Hotel"

User 06/04/2017

Walk In Shower very nice 4 shower heads. Room was clean and large. Good location. Staff was very nice and helpful. Restaurants around hotel. Quit hotel. Will be staying at this hotel again this year for business.

"We weren't happy "

Sandra C, Cashiers, North Carolina 31/03/2017

We booked 3 night reservation through a third party. We had confirmed Reservations for 3 nights. We were suppose to get a room with 2 queens and mobility access. When we arrived it was late and we were tired. The clerk on duty told us that the rooms were "blocked". A room with queen beds, but no mobility access was available as an upgrade. The clerk showed on inclination to help. I have MS and sometimes need help with balance. We spent one night there and left to find handicapped accessible room. The furnishings in the room were average. The hallway outside our had half the wallpaper off and the carpet in front of elevator had some very large stains.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you for taking the time to provide feedback! We apologize for the inconvenience caused during your visit. Unfortunately, we did have a situation on Monday that caused us to close down a few rooms for the next two weeks. These rooms included all of our handicap rooms but we are working diligently with our team to get these rooms functioning and back in order. We hope that you will visit us again once our renovations are complete. Have a wonderful day!

"Best Western"

User 26/03/2017

Excellent, clean, convenient TV did not work, something about the contractor not finishing his job. Which should be required of any contractor. O well. Ridiculous that I have to have 2oo characters minimum to submit this review.

"Very Nice Hotel, Friendly Staff"

Dustin S, Panama City, Florida 24/03/2017

We stayed here for one night last fall after a high school football game. Hotel was very clean, and the staff was nice and friendly. Beds and pillows were comfortable and room was dark and quiet at night. Slept late without any disturbance. Great experience, highly recommend this hotel - well done!

"Thanksgiving holiday"

Beverly S, Cocoa, Florida 26/11/2016

The safe was during the Thankgivimg holidays. The staff was friendly and very helpful checking the help I needed to get checked in. The hotel is conviently located close to restaurants and shopping areas. It's a nice place to walk as well.

"Great service at BW Rose City Conference Center"

B9698LAjosephs, Atlanta, Georgia 21/11/2016

The service was great all throughout my stay. The desk staff was very courteous and informative and the breakfast was filling and tasty. The hotel seemed to have undergone a recent upgrade and all of the bathroom showers were very well kitted out.

"Best hotel n Thomasville"

John S, Atlanta, Georgia 19/11/2016

Hotel rooms are really nice with a large modern shower. Lots of soft pillows on their comfortable beds. Nice to have a desk. Great hotel because of its good employees. They care about their guests! Best part of the hotel!

"Awesome showers! "

Rxagent, Fitzgerald, Georgia 11/11/2016

This was one of the best hotels I've stayed in for the price. I don't typically stay at Best Westerns, simply because I am more familiar with some of the other hotel chains. The other hotels in the area were full, so we chose this one. It looked nice enough on the outside, but sometimes looks can be deceiving...however, not in this case! The desk clerk was very friendly and accommodating. The rooms were clean, and they had lots of cable channels, which is always a plus for me because I don't have cable at home. The breakfast options were plentiful, and the area was nice. The showers were out of this world! They were by far the nicest that I've seen in a hotel! They had 3 shower heads! I wasn't fond of the choices for shampoo, conditioner, and lotion, but I had my own toiletries, so that wasn't really a problem for me. Two thumbs up!

"Great Place to Stay"

ChristinasOpini0n, Jacksonville, Florida 05/11/2016

The rooms are large, clean and quiet. The breakfast is very good with lots of healthy choices. It's not all carbs, sugar and fat. There's a nice indoor pool, a real sauna and a nice exercise room. They also provide snacks and drinks for purchase. We will stay here again.

"Clean facility, with friendly, helpful staff."

ConnieWetmoreShelton, Lakeland, Florida 25/10/2016

Clean environment even under renovation. The room was very spacious even with 2 queen beds. Extremely comfortable bed and I liked that the bathroom had a shower, not a shower/tub combo. Staff at the front desk were very friendly, helpful, and proficient. Breakfast which was included in the room price had a nice variety of selections and was tasty.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you so much for your kind words! We love to hear that you enjoyed your stay with us. We are very lucky to have such an amazing group of employees who always go above and beyond to ensure our guests feel as though they are home. We look forward to having you stay with us again! Have a wonderful day!

"Best hotel in town"

User 19/10/2016

I travel a lot for business, and this hotel was a pleasant surprise. The room was clean, comfortable, and quiet. The shower was an unexpected bonus, with three fixed showerheads (two overhead showerheads and one normal wall showerhead that can be turned on separately), a handheld showerhead on a hose, and a tiled bench where you can sit and relax and let the overhead nozzles wash the day away. I rarely rave about bathroom fixtures, I usually only care that I have hot water and clean towels, but this one definitely deserves a mention. Going forward, this is where I will stay when I'm in Thomasville.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for your kind review! We are so glad to see that you enjoyed your recent stay with us during your travels to Thomasville. We do hope that you will come back to visit us again real soon. Have a wonderful day!

"Great stay - nice hotel"

gregb3192016, Atlanta, Georgia 14/10/2016

The hotel was really nice. The room was spacious and well-appointed. The fridge was large. It seemed to have been recently remodeled with a pretty fancy bath and shower. There was some work still in progress with floor baseboards. Beds were good. Breakfast and eating area were nice... hot food, waffles, news paper, etc but little fruit. Indoor pool. Best thing... this was during the hurricane and they had a full house and it's my understanding the hotel supplied water and free pizza for all the guests displaced from their homes.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon Greg, Thank you so much for taking the time to provide us with feedback! We are so glad to hear that you enjoyed your stay with us during your travels toThomasville. We did provide a night of free pizza and sodas to the hotel guests to show that we cared and were hoping to ease the stress levels as alot of our guests were evacuees. We heard that it was a great opportunity for our guests to connect and share stories with each other to find out they are neighbors. We are so grateful that we were able to make everyone smile that Friday night. We do hope that you will visit us again! Have a wonderful day!

"Very accomodating staff !"

Williams M, Fernandina Beach, United States 10/10/2016

We were on the run from Hurricane Matthew and these people were so helpful. They knew all of us staying there were highly anxious and they went out of their way to extend our stay and move rooms around. They had a free pizza night for everyone...the hotel is very clean and comfortable! Would return anytime. Price value was also tops!

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
We are so glad to know that you were safe. I'm glad that you were able to relax for a bit and enjoy the free pizza. It was a small gesture on our end to show you that we care and wanted everyone to be stress-free for a bit. We do hope you will come back to visit us soon! Take care!

"Nicest in town"

User 04/10/2016

this is the nicest hotel in town as far as I'm concerned, other than a B&B, I like the breakfast that is offered, it's slightly different every morning, and I LOVE the waffle machine the most. The rooms are extra large especially the suites. I like that they have a Microwave and Mini Fridge to heat up or keep food cold during your stay.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for taking the time to provide us with a kind review. We loving when our guests enjoy our waffles as well! It's one of our favorite parts of breakfast too. We hope you will come visit us soon. Have a wonderful day!


User 03/10/2016

This hotel and staff went above and beyond, as always to make my stay exceptional!! Wouldn't even consider staying at another hotel in Thomasville, GA. OUTSTANDING! You won't be disappointed! Front desk, breakfast, room...allllll a wonderful experience.

"My Home in Thomasville, GA"

Frank F, Pittsburgh, United States 01/10/2016

I visit a customer in Thomasville regularly. I don't even consider another hotel. Even when they had a main water line break and some things were a mess, still stayed there and they handled everything very well. Places to eat nearby and easy access to all main roads to get around Thomasville and beyond. Will always stay there when in the area.

"Sorry I spent money here!!! 24Sept 2016"

kindrell, Dothan, Alabama 24/09/2016

Read reviews and thought this was the correct place to stay, we seeing I've used best western hotel chains all over the world. Here in Thomasville ga for soccer tournament with family I booked a king suite for space happy with that but that's were the happy stops! Walked out the elevator and 70% of the wall paper was either missing or coming off the walls on my floor. We returned to the hotel about 9 and there were kids running everywhere unsupervised and the clerk just sat at her desk looking at her phone as if she was at home and not at WORK. The running and jumping continued till after 1230 at night my wife and I called the front desk and than went down to the desk to ask if she could do anything about it she informed us that she would come up in a few minutes. My wife and stood in the hallway and watched uncontrolled wild kids run and jump up and down hall way after Hall way. Hell we even rode the elevator with them while they raced each floor knocking on doors and so forth, our purpose was hoping to meet a parent who could help us but no luck with the parents or the desk clerk who by the way never put her phone down or left the desk!!!! We stood and watched her than called and she said she had just come from upstairs (what a bold faced lazy lier). I know im.not at home so my room won't be as quite as I'm used to but my goodness I shouldn't have to lay in bed and watch the light fixtures shaking cause the kids upstairs are jumping off beds and acting like animal's. Knocked on door myself no parent in room so I didn't say anything to the children there not mines to discipline. But some help from hotel staff would have help. The worst of all had to clean the shower b4 my family could use it there was mold on shower heads and the shower didn't stop water at all we had to put towels under the four to keep the floor from getting soaked. I tried to move hotel but all were booked do to the tournament the closest is Tallahassee and my wife is out gassing up the vehicle were leaving. This shouldn't be happening at a 5 star hotel that charges $195.00 for a room but I hope they enjoy it cause that's the last of mines any best western will get!!!!!P.S. the only thing this place is missing that will make it complete is the cock roaches!!!

"Don't be fooled by size..."

GA_PickyTraveler, Georgia 23/09/2016

Stayed 3 nites after a very tiring & difficult move for single senior before continuing on with journey. Asked for best price only got AAA & this was still nearly $450! When it came to check out there were no carts available for me to take my room possessions to car & no offer of alternative help--only excuse "we don't know where they are"?..& brushed my concerns off!!! Could not believe it, folks...and this in a Southern town supposedly known for its hospitality. Will avoid all Best Westerns in future b/c corporate lets this get by.

"Very Comfortable Stay"

Mark P, Lutz, Florida, United States 20/09/2016

This is my second stay at this hotel, and I continue to recommend it highly. Good prices, excellent and cordial staff, good breakfast in the morning, and an excellent bed. If you're in the Thomasville area, this is the best hotel in town.


Sheila O, Tallahassee, Florida 06/09/2016

We were hurricane travelers from Florida. We were grateful for a clean, cool, comfortable room and the staff's kindness. The bathroom was beautiful, especially the shower, with 4 shower heads. The complimentary breakfast was adequate. Parking was excellent.

"Great Value"

User 02/09/2016

Very clean. Nice staff. The best shower in a hotel anywhere. This was my first stay at a Best Western in a long time. Price was less than Hampton (my normal) and the overall value is better. Will look at BW in the future.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you very much for your feedback! We love when our guests truly enjoy their stay and plan to visit us again. We look forward to having you stay with us again on your next visit to Thomasville, GA. Have a great week!

"Nice Staff"

Erin Ruth Miss M, Jacksonville, United States 29/08/2016

Staff is nice and hotel feels safe enough but there has been obvious water damage throughout the hotel and it looks very run-down except for the lobby area. Wall paper is peeling, carpet is stained and there was obvious current or prior water leaks in both rooms.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you for providing us with feedback as this allows to improve! I would like to apologize for not being able to exceed your expectations. We do have high standards at our hotel and are disappointed to hear that we fell short during your stay. As you have noticed, we are undergoing renovation and awaiting for the final materials to come in. I promise as soon as they arrive, we will install immediately. I hope that you will come back and visit us once our renovation is complete. Thank you in advance for your time. Have a wonderful week!

"Nice place with super-friendly staff!"

Kate P, Titusville, Florida 24/08/2016

Nice place, close to downtown, quiet, great shower!, roomy room, super-friendly staff. Breakfast was included, not fancy but OK. Includes gym, indoor pool, easy to find. Would stay there again in a heartbeat!

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you for taking the time to provide us with great feedback! We strive to have a warm welcoming friendly environment at the hotel so our guests have a wonderful experience while visiting Thomasville. I will definitely be sure to share the shout-out with the entire team. Thank you again! We can't wait to see you on your next visit. Have a wonderful weekend! Take Care, Dipali

"Best in town"

Brendan D, Orlando, Florida 21/08/2016

Best hotel in town if you had to chose between hotels. Great rooms with large bathrooms. Weird lobby and awful elevator but rooms were clean. Beds quite comfy. Front desk employees were nice. Much better than holiday inn near by, cheaper price, too.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for taking the time to provide great feedback! We are so glad to hear that you enjoyed your stay with us. We are in fact going through some final lobby renovations and additional upgrades throughout the hotel. We hope to have a brand new lobby to show-off soon. We hope you will be back soon to check out our brand new look!

"Excellent Hotel!"

Debra W, Atlanta, United States 16/08/2016

Excellent hotel! The hotel staff are friendly and always willing to go the extra mile to make sure your stay is pleasant. The rooms are rooms are very nice and clean; and I can always enjoy a hot breakfast, great selection of breakfast items.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you so much for taking the time to provide the feedback regarding your recent stay at our hotel! We would like to say thank for acknowledging the entire team and our warm hospitable welcome. We strive to delight each one of our guests to ensure that you have a memorable experience. Looking forward to seeing you on your next visit to Thomasville.

"Quality Place with Friendly Staff"

OldEagle48, Hattiesburg, Mississippi 08/08/2016

This modern hotel has large rooms and a friendly staff. We spent three nights here and found the place quiet and comfortable. The bed was great and the room was well-prepared each day. The breakfast is a little better than most free breakfasts and the breakfast room is large and pleasantly appointed. All the staff were very friendly and there is plenty of parking. We did not use the indoor pool, but it seemed to be enjoyed by families with children. Overall, a very good place to stay on US-19. It is just outside the city with department stores and restaurants nearby.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good afternoon, Thank you so much for your kind words about the team! I'll be sure to share the feedback with them as they will all be delighted to know their efforts are appreciated. We love when our guests enjoy the amenities offered at the hotel. We hope that you will visit us again! Thank you, Dipali

"Great place for an overnight stay"

MandalaLady, Fredericksburg 07/08/2016

Ms. Patel runs a very nice hotel. She is extremely personable and helpful. Her hotel was clean. We asked for a quiet room, and she assured us of just that. The breakfast was more than adequate. We would happily recommend this place to anyone.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, It was a sincere pleasure to have you stay with us! I'm so glad to hear that you enjoyed your stay with us as we truly believe our guests deserve the best. We look forward to having you visit us very soon. Have a wonderful day! Take care, Dipali

"Remodeling but very clean and a nice stay. "

User 06/08/2016

We checked in on Friday for the weekend. It has been a nice visit. The staff is friendly and helpful. The indoor pool was nice but small. The continental breakfast was good and the coffee was too. The beds was nice not to soft. We enjoyed the location being close to places to eat. The rooms where setup nice with cable. We had a fridge,microwave, blow dryer, iron, and coffee maker. I would stay here again.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, We are glad to hear that you enjoyed your stay and the accomodations in the area as we have some wonderful restaurants around us. We hope you will come back once we are through with the renovation. We look forward to seeing you soon! Take care, Dipali

"Above average hotel, 20 minutes outside Thomasville downtown (which is very cool)"

ATL_JCR, Atlanta, Georgia 02/08/2016

The rave reviews are comparative. It's nice - probably the best around (I wondered about the Holiday Inn next door). Good value. Nice lobby. Nice rooms. Safe. Easy parking. Right off the expressway. But come on .... it's not a GREAT hotel. it's in the middle of nowhere. The rooms are a cut above average. If you want to feel great about staying here, leave yourself time to head downtown for a few hours - dinner, a drink, some wine/cheese tasting, whatever ..... because downtown Thomasville IS great. Will take you 20 minutes in and 20 minutes back. I did it and was really glad I did - well worth checking it out. Made the whole stay special.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, Thank you for kind words! We are glad to hear that your visit to Thomasville was memorable. We strive to be GREAT everyday and are sorry to hear that we weren't able to exceed your expectations. We do hope that you will give us another chance soon. Take care, Dipali

"Nice Hotel"

HadRay, Pittsburgh, Pennsylvania 31/07/2016

Stayed here two nights recently during a business trip. Everyone on the staff was very friendly. I didn't pass one person who worked at this hotel that didn't greet me. The lady who stocks the breakfast buffet in the morning was extra nice she sat and talked to me my first morning there. My only complaint about the hotel would be the bed the pillows were not comfortable super lumpy. Other than that nice location convenient to places to eat and shop, good breakfast, friendly staff. Would stay here again if I have to travel back for work.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon, I'm so glad to hear that you experienced the very best of our hospitality. Let me work on the pillow situation and see what we can do to ensure you get a more restful evening in our guest room. We hope that you will come back to visit us soon. Have a wonderful day! Take care, Dipali

"Granddaughter's graduation"

User 16/07/2016

3rd time to stay here. Room very clean, breakfast is good and staff is very friendly and helpful. Hallways and elevators in need of refresh. Close to restaurants and shopping. We always stay here when we come from Texas to visit kids and grandkids.

"Quality Service and Accomodations"

Naomi S, Thomasville, United States 02/07/2016

The staff at the Best Western delivers quality service each and every week. I am so pleased each week that they know my name and strive to please the guest. The accommodations are excellent for the price. The owners and staff do it right!

"Nothing to complain about "

User 27/06/2016

We enjoyed our one night stay in the hotel. Everything was clean; huge walk-in shower (handicapped); convenient to shopping (had to run to Belk and CVS for last minute purchases and it was less than a mile); huge delicious breakfast; friendly, available staff

"The Best Hotel to Stay at."

User 26/06/2016

I have stayed at this hotel a total of 5 times and each time I have loved my stay. Great Staff and always a clean room. It's also walking distance to restaurants and shopping. It's just in the perfect place and its the perfect place to stay.

"very poor condition inside"

Diane B, Americus, United States 25/06/2016

Stayed at this hotel last year for a whole week for a gymnastics camp and it was pretty nice and clean with a good,attentive staff. This year, stayed one night for the same reason and the hotel is in poor condition-wall paper peeling, found a big dead roach when I woke up in the morning,dirty carpet all around hotel,bathroom not clean, bedding seemed dirty, found big long clump of hair in the office chair, front desk staff never at front desk-had to wait for checkout-luckily a maintenance person walked in and found front desk person for me and another waiting customer

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Afternoon Ms. Diane, I would like to apologize for not being able to exceed your expectations. We do have high standards at our hotel and are disappointed to hear that we fell short during your stay. As you may have noticed, we are undergoing renovation and awaiting for the final materials to come in. I promise as soon as they arrive, we will install immediately. Additionally, we will review our standard operating procedures with the entire staff to ensure we deliver consistent service to all of our guests. Please feel free to contact me directly at the hotel so that I can address with you personally. Thank you in advance for your time.

"Better than expected"

Beverly C, Dallas 23/06/2016

The nicest hotel in such a small town. This hotel was just as nice as some 4 star resorts. The exterior was flawless. The breakfast was delicious and the staff was very friendly. I would not have expected the style, class and service from this brand. Great job! Will check out your hotel brand again.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Dear Ms. Beverly, Thank you so much for your kind words regarding our hotel during your visit! We are so grateful that you chose to stay at the Best Western and that my team was able to exceed your expectations. If there is anything else we can do to assist in your upcoming travels, please do not hesitate to contact us. Hope you enjoy the rest of your weekend~

"Early Bland"

User 22/06/2016

Very clean. pretty good for a hotel in Thomasville. I would certainly go back. In fact I have stayed there twice in the last three weeks. Breakfast is ho hum. Room clean. Staff very helpful. Why do I have to say more than I need to say? Thanks.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
We are so excited to hear that you enjoyed your stay and would come back to visit us. We can't wait to see you on your next visit. Have a great weekend~

"Solid atay"

AKBGa, GA 13/06/2016

Very good room in Thomasville. Close to restaurants and the staff was extremely friendly and helpful. Room was clean and comfortable. Nice bathroom and great bed. Excellent television with lots of stations. Good place to spend the night in town.

"Nicest Hotel In Thomasville"

User 06/06/2016

I often visit Thomasville to see my son and daughter in-law. The best part being my grandchildren. Thomasville is full of history including some of the worn down hotels. It is refreshing to stay somewhere that the hotel is new. Everybody is friendly, rooms are nice. The a/c will cool down to 66 degrees, yes 66 I like cold at night. I liked the breakfast area, although i only have coffee it was very good. The location is too close to the waffle house so I end up having breakfast there.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you so much for your kind words! I'm glad to see that you were able to enjoy the customer experience at our hotel as well as the nice crisp air conditioning. We loved having you stay with us! We hope you will come back and stay with us the next time you are in town visiting family.

"Very pleasant stay."

13snrklmn, northeast georgia 06/06/2016

Stayed here 3 nights in early June attending 50 year high school reunion. This Best Western was perfect for our needs. Great friendly staff, nice rooms, nice sized breakfast area and seating area for visiting with old friends. It was clean, quiet, and easy to access. I would definitely use this hotel again in the future.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you so much! We loved having the group stay with us during the Class Reunion celebrations. As you much as you enjoyed the hotel, my team had nothing but great things to say about the Class Reunion guests. We hope you all will come back and visit us soon.

"Excellent hotel and staff"

Joyce P, Ocala, United States 06/06/2016

Would highly recommend this hotel. Very Clean, close to everything, great staff, Room was clean, bed comfortable. Very nice breakfast offered. Items appropriately hot or cold. Very good coffee. Can make own waffles which is a plus.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Dear Ms. Joyce, We wish everyone who visits Thomasville would stay with us. Thank you for all of the wonderful comments about our hotel and for helping to spread the word! Take care, Dipali

"Very Nice Hotel"

bigmammashouse, Downers Grove, Illinois 31/05/2016

the front staff is so helpful and courtious. Ms Patel goes out of her wasy to help you. She makes you feel so weldome. This was one of the nicest Best Westerns we ever stayed in. Would stay her again.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you so much for your thoughtful words! It was such a pleasure to have you stay with us. I look forward to seeing you on your next visit and listening to your travel adventures around town. Take care, Dipali

"Fantastic service"

jmygolfforfun, Groveland, Illinois 26/05/2016

We stayed here on business and were treated as very special guests. The Mgr working was fantastic and so friendly. (I would put her name in here but would butcher it so my apology to you) Also it was a pleasure working with Claire to be able to work out something affordable to have a room to work in while there. The staff was super and we never had a problem. The complimentary breakfast was significant and the biscuits were some of the best Iv'e had at a hotel anywhere. I would highly recommend this hotel to anyone traveling in the Thomasville, GA area.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you so much for your kind words! I appreciate the wonderful feedback regarding our level of customer service and friendly atmosphere. The entire team will be delighted to know their efforts are being recognized and appreciated. Thank you again for being the highlight of our day! We hope to see you soon! Take care, Dipali


User 24/05/2016

Dipali Patel is the GM. She is totally awesome, so is this hotel. Don't pay much attention to the bad reviews, they don't match reality. Some people like to complain. The shower in my suite was magnificent considering this isn't an expensive hotel. The king size bed and the pillows are perfect. The full breakfast was excellent. Beautiful landscaping and a new facility at a great price. What else is there ?? Thx Dipali !

"Creatures from Hedon !!!!"

User 20/05/2016

The front desk clerk was nice, however upon our check in, we encountered and killed a brown recluse spider. Our phone in the room didn't work, so we called maintance, they came a day later. Hotel supervisor captured a large flying water bug !!!

"Very Nice hotel"

User 17/05/2016

I asked for a comfortable room when booking...nice, clean, king size bed, and rain shower.... just what I deserved. As a State employee I've stayed in some questionable places traveling the state of Georgia. Best Western Rose is the most comfortable and cleanest hotel I've stayed in.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Dear Guest, On behalf of the entire team, I would like to thank you for your kind feedback! It is always a pleasure knowing that our guests enjoy their time with us. We all do our best to keep everyone comfortable during their stay with us in Thomasville. We do hope to see you again and if there is anything we can do to prepare for your next stay, please do not hesitate to let us know. Have a wonderful evening! Thank you!

"Nice hotel, but terrible service"

Juliee H, United States 09/05/2016

The hotel is better than most Best Westerns I've stayed at. Starting with the highlights of the trip: The room was nice, bed was comfy, and refrigerator and microwave were both in our room. They offered free wi-fi (we were staying as part of a wedding block, so I don't know if this is standard). The breakfast buffet was very well-rounded (oatmeal, fruit, yogurt, eggs, fresh biscuits and gravy, etc.). The worst part was the service. We had a terrible experience that I hope is infrequent, but should definitely be addressed-- Our room was assigned to someone else while we were still staying in it! One morning at 7am, someone tried to enter our room claiming that they had been given a key and were told the room was empty. I tried to call downstairs after this person left, and no one answered the phone. About an hour later, my husband and I noticed our cards weren't working in the door anymore. I went downstairs and no employees were anywhere in sight. I waited for 15 minutes(!!!!) and finally decided to call the front desk while I was standing there to see if someone would respond. After ringing for a full minute, someone finally came over to answer it and noticed I was standing there. They just reactivated our keys and apologized once, but no further action was taken to remedy our situation. This is a completely unacceptable situation. Thank God we had the door stopper in place, or this person would've just walked in while my husband was in the shower and I was still in bed! Mistakes happen and we understand that, but the absence of staff and how they finally handled the situation was unlike anything I've ever experienced before (in a bad way). Overall, if we're in the area, I don't know if we'd try this hotel again just based on what we went through.

Dipali P, Director of Operations at BEST WESTERN Rose City Conference Center Inn, responded to this review
Good Evening, I apologize for your the sub-standard customer service you experienced. Upon investigating the situation, there was definitely opportunities for improvement on our end. Please know that we have used this as an opportunity for re-training for the entire team to ensure our guest safety and security are always priority. We promise to improve our internal communication so that keys are only provided to guests staying in the specified room. Again, I would like to sincerely apologize for the inconvenience you encountered. We hope that you will give us another chance. Thank you!

"Gross! "

User 06/05/2016

This place is gross! Stay away. The hallway carpet is the dirtiest carpet I ever saw, the rooms have old broken furniture, the walls are cover with marks, and worst of all the bathroom shower floor is just plain gross. Don't bother with the pool area it is just as sad as the rest of this place. We are here now and advised the front desk of the condition of our room. They advised all rooms are in similar condition and plan to do some sprucing up. Really, how do you even allow a place to get in this condition. Stay away from this dump!

"Creepy guy in parking lot"

User 05/05/2016

I arrived back after 11pm and there was a very creepy guy smoking in the parking lot talking on his phone about buying meth. I hurried into the hotel. I had to go back out to my car for a bag I had forgotten and saw that guy behind the front desk. I felt very unsafe knowing that guy was working there. The room had a stale smell and the ac would not get cool enough. This hotel seems to be of a low quality with creepy employees.

"Great Staff"

User 05/05/2016

All staff from check in desk to the housekeeping were very pleasant and courteous and extremely helpful! The room was very clean and well decorated. Great location and easily accessible. Will definitely stay her again!

"nice cover, but a disappointing read"

Tommy S, Lyons, Georgia 29/04/2016

Some basic amenities were not operational. The phone dead, controls on AC unit were not working. Wallpaper peeling. And there were no grits on the breakfast bar, except those little paper packets of instant grits. Ha!

"Anniversary trip"

hcarver2016, Clearwater, Florida 28/04/2016

The staff was friendly and helpful.The room was very clean and the bed and pillows comfortable. The breakfast foods were varied and tasty. The location was convenient to the sites we wanted to see in the area.

"Clean and Quite"

William E, McDonough, United States 28/04/2016

One of the best Best Westerns. One of two quality hotels in the area. They seemed to price match with each other. Great location, quite, comfy, and very convenient to everything. That's all I want to say.

"Book through Trip Advisor"

stephen r, Atlanta, Georgia 17/04/2016

Hotel was great. Check in was a breeze. Slept so good we slept through the included continental breakfast. The reason I said to book through Trip Advisor was this room was $125.99 (king suite) I like to call ahead just to make sure I am getting the room I attempt to book so I called Best Western national number. I was quoted $250.00 for the same exact room. I informed the agent of the price difference and was offered another hotel in the area for the $125.99. I said I want the one from Trip Advisor. He said he could not match that price. So, with a few clicks on Trip Advisor I got the room I wanted at the price I wanted. Oh, and don't forget to take a nice long shower in the king suite 4 head shower. Nice!

"Great place to stay"

User 09/04/2016

Almost didn't book here but I did. Im so glad i did. It was clean, everything worked. And the shower was to die for! Having the 2 TV'S SAVED ME from listening to my boys fight over who gets the TV! There was lots of parking and their breakfast hours were 6 to 9:30 with a varity of things to eat. And its was big enough to acutally eat in not like some that have closets to eat in because they are so small. I go to Thomasville a lot because of family and now i have a safe, clean and enjoyable place to stay. Oh and its so easy to find with all the popular restaurants right there that you can walk to! Thanks Best Western Thomasville!

"Great hotel & staff"

Denise N, Ringgold, United States 01/04/2016

We had to make a trip to Thomasville due to a family member being in the hospital there. I am so glad we chose this hotel. It is very clean and the staff were great. Great value for the $$. It is within walking distance to good restaurants as well. We would definitely stay here again.

"Very Nice, Comfortable Stay"

Bill K, Atlanta, Georgia 24/03/2016

I left the Baymont Inn after 1 miserable night & checked in here, Claire at the desk was extremely nice and helpful with local knowledge. The room was bigger than expected and was what I had expected from a BW. The facility was modern, clean and centrally located. The breakfast buffet was very good and the rest of the staff was professional. I would recommend this place. The only drawback was that the suites did not have a real kitchenette with utensils and plates, not that it said it did, but would have been nice.

"Hilton Brands- on guard!"

323Seagirl, Winder 20/03/2016

The hotel Trinity. Quality, service, value. Free Breakfast? Comfy bed? Quiet? Clean? Yes. I tote a HH rewards card that will get less play now. My only wish was that there was equal hot water distribution in all of the 4 (yes 4) shower heads in 406. Lovely stay, count on the repeat.

"Nice hotel"

Geraldine M, Chicago, Illinois 19/03/2016

Very nice hotel staff were friendly. Rooms clean Bathroom was newly remodeled it did lack a bath tub which I do like after traveling. Beds were comfortable we got a good nights sleep. Breakfast was typical of most hotels. No time to use the pool a hot tub would had been nice. Would stay here again.

"Friendly staff"

Jason S, Simpsonville, United States 26/02/2016

Nice bed, stiff pillows. Needs the wallpaper removed and walls painted and new carpet. Other than that, the room was nice and big, bed was nice to sleep in and the bathroom was large with a big shower.

"lovely room"

pums5070, Largo, Florida 24/02/2016

We appreciated the helpful young lady in her service and direction. The room were very comfortable, clean and attractive. We had everything we needed. The lobby was being redone but even in that time, it was attractive and nice.

"One bad apple otherwise great"

zenfnp, Atlanta, Georgia 18/02/2016

I arrived around lunchtime after a several hour drive for an afternoon meeting. The girl at the front desk was on the phone helping someone, and so I waited patiently (she never acknowledged me). Once she got off the phone, I asked if by any chance my room was ready because I needed to freshen up. She flatly stated that there were no rooms ready. I then asked if she could store my bag until my reservation was ready. She replied that there was really not anywhere to place the bag except with the employees' stuff. she was not at all helpful or friendly, so i took my bag back to the car and hauled it in later. i am surprised that such a highly rated hotel does not have a provision for storing bags for customers with reservations. Except for this one individual, though, everything else has been fantastic. Beautiful room and nice people!

"Great Stay!"

Jessie O, Thomasville, United States 17/02/2016

Hotel was completely clean. My bathroom smelled like bleach. The 4 headed shower was complete perfection. The tv swiveled, so I could watch from the desk. Breakfast was delicious and hot. Concierge was incredibly friendly and knowledgeable. No blackout shades, so that sucked. Everything else was FANTASTIC!

"Beautiful hotel."

MARY W, Cumming, Georgia, USA 08/02/2016

We enjoyed our stay at this beautiful hotel. From check in to check out, everyone we encountered was friendly and did all they could to make our stay enjoyable. The room was clean with a comfortable bed, perfect after several hours on the road. The next morning, we enjoyed the free breakfast. The lady that takes care of the breakfast area, kept the hot food coming and the area was spotless. We will definitely stay here, again.

"Nice hotel"

Angela S, Sebastian, Florida 06/02/2016

Stayed here based on reviews and they were right. Newly renovated, so very clean and nice. Nice staff, very accommodating. Pretty good breakfast, free, with several things to choose from both hot and cold. We didn't use the pool but the area was clean.

"Friendly staff, nice hotel"

Ben/doug K, Tallahassee 12/01/2016

Enjoyed our stay. The staff goes above and beyond. Breakfast was good, rooms were clean. Didn't use the pool but it looked nice. We would stay here again in the future. It is about 10 minutes from downtown Thomasville.

"Quality Staff and Service"

Naomi S, Thomasville, United States 05/12/2015

Any good business is maintained by the quality of its people and quality of its service. Best Western in Thomasville has both. The hotel is very lovely and the amenities are great. I travel on business weekly. Best Western is the hotel of choice for me and my family.

"Pleasant experience. Would like to see it when fully remodeled."

blg1538, Miami, Florida 30/11/2015

My family stayed at this hotel around the Thanksgiving holiday, and really enjoyed the experience. Some benefits --- it's pretty conveniently located --- by being right off Route 19 you can get around the area fairly easily, and it's close to supermarkets, stores, restaurants, etc. At the same time it's a bit off the actual main road so you don't have the problem of excessive highway noise while trying to sleep at night. Know that it's NOT "downtown Thomasville" and certainly not around the corner from Tallahassee... but nothing is particularly far of course. Also, the staff was EXTREMELY helpful and friendly. We even threw them a bit of a curveball, giving them only about 30 minutes notice that we'd like to change our reservation to come in a day earlier than expected. They were accommodating and friendly throughout. They also provided a crib that appeared better maintained than I might have expected. All the staff seemed dedicated to being helpful and personable in every interaction. The walk-in showers in our rooms were impressive, and among the fancier units I've ever seen in a chain. A pleasant surprise. Parking was not a problem even at the busiest time, and while I wasn't there for a meeting the conference rooms look big enough for any reasonable event. Room for improvement... the breakfast buffet had some good stuff, but seemingly hardly any variation from day to day. And while I love the make-your-own-waffle option and sausage gravy, and some other touches were nice, I'm sure anyone very health conscious would have found pretty slim fare (not much in the way of melon, cantaloupe, etc.) The place is clearly going through some remodeling --- even the main lobby appears to be tearing out wallpaper and such. I imagine it will be much more nice-looking inside once all that's done. So it's not the most picturesque at the moment. But in terms of location, service and a reasonable price you're in good shape with this one.

"Not as nice as it was"

hmseminole, hmseminole 17/11/2015

This was the best hotel in Thomasville, but it appears based on my last stay that it is going down hill. The carpets in the hallways were extremely dirty and the hotel seemed to have a problem with the smell in the sewer lines. The service at the front desk was not very friendly but the lady at the breakfast bar was extremely nice. With a little more attention to detail, the hotel could be nice again.

"Best customer service"

160wonderlust, Atlanta, Georgia 17/11/2015

I had the best customer service I ever had at a hotel from a young lady named Whitney Brown. She was so very friendly and knowledgeable. She also help me with my elderly mother. Thank you for making our stay a pleasure.

"Love the People"

Karen R, Leesburg, Florida 11/11/2015

The people at Best Western in Thomasville are the friendliest and very considerate. They always make sure to help in any way they can! I love staying here when in Thomasville. Love the indoor pool also. Makes it nice when you have a heated pool

Kayce O, BEST WESTERN ASSOCIATE at BEST WESTERN Rose City Conference Center Inn, responded to this review
We thank you for your kind comments. We are glad to know you enjoyed your time with us and that you are a reoccurring guest. We love getting to know all of our guest. We can not wait to see you again.

"Quick Trip"

User 02/11/2015

Stayed in Thomasville for a business trip. I booked another hotel in the area, but was unsatisfied with the outward appearance. Best Western was able to accommodate me last minute. Friendly staff and comfortable rooms. They recently renovated and offered nice facilities.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for giving our facility a chance even though we too are having some renovations going on at the moment. We could not ask for a better staff. We do hope to see you again!

"Best shower I've ever seen at this price point"

Joe R, Hiawassee 31/10/2015

Better than average Best Western. Unfortunately they had a burst pipe that flooded the lobby but it did not affect our stay. The staff was great, friendly and helpful. Breakfast was very good and the kitchen person was a credit to this property. The shower in room 324 had three separate heads. One high on the wall. Fun shower!! Local area is nice and there is a lot to see and do in Thomasville. Check out the plantations and the stores downtown. Many good restaurants.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
We thank you for your feedback. We are glad to know you enjoyed your time in Thomasville. Our showers are definitely worth coming to stay with us. Our Breakfast hosts are definitely keepers. We thank you for your stay and hope to see you again!

"One little problem ..."

Garry S, Jacksovnille, United States 14/10/2015

Locked out of my room at 3:30 a.m. My key card and the staff's key card wouldn't work. Had to get the maintenance guy out of bed. Turns out he had worked on the door lock after I left the previous evening and everyone somehow got locked out. They made it good by waiving the bill for the night. Otherwise, nice, clean place. Rooms were very good.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
We appreciate how patient you were during this issue. We have found the issue with the lock. Again, we do apologize for the incident and do hope you will return again so that we may better your next experience.

"Comfortable Room, Spa-like shower, great service"

Rita H, Englewood, Florida 13/10/2015

We enjoyed a lovely weekend in historic Thomasville, Georgia and our stay was made more enjoyable by our choice of hotel, The Best Western Rose City Inn. Our room was tastefully decorated, very clean, with a comfortable king bed, and a wonderful spa-like shower. We enjoyed the indoor pool, the sauna, and the hot breakfast with a great variety of selections. The Inn is a good value and is located within easy driving distance of downtown Thomasville.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
On behalf of our entire team I would like to thank you for your comments. It is always great knowing that our guest are enjoying their time with us. We all do our best to keep all of our guest comfortable during their time in Thomasville. We do hope to see you again!

"Definite road stay for us"

buzzmaster, twin cities 10/10/2015

This was an exceptionally nice stay on our annual snowbird migration. We had planned to go through the Carolinas, but so had the rains so we came downthrough Georgia, avoiding I75 and all that diverted traffic. Even though the hotel is undergoing renovation our comfort was not compromised.Very comfortable, friendly and safe. Downtown is a nice place to walk, shop, or eat...Especially Jonahs Fish!! The pool looked very nice, but I was in a hurry to get down to my Florida home, so I didn't use it. Maybe on the way down next year.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
We are so glad you made the decision to come this way. Our staff really does their best to ensure all of our guest are happy and comfortable. We can not wait to see you again during your next trip.

"Clean room"

Thomas C, Bristol, United States 08/10/2015

Hotel is under renovation, but the room was very clean and the Lady in charge of setting up breakfast was super. The location is excellent and very easy to get in and out of the hotel and flow with traffic.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank your most recent stay. We do appreciate your feedback. We do hope to see you again so that you can see the new renovations.

"All amenities for Kids Soccer Tournment"

Jade1stone2, Destin, Florida 27/09/2015

It offers what you expect a Best Western to offer. Hotel going through renovation due to a pipe bursting on the 4th floor but it didn't really affect our stay. The suite was clean, but nothing special. Good size bathroom. They have "fat" hard pillows, so I did not sleep well but that is what I had expected, not a surprise for this type/class of hotel. I had planned on bringing my pillow but left it in the living room when loading the car... It has an indoor pool which the kids enjoyed and a nice grassy area where we were able to play some soccer at night. The breakfast is included. It is simple but has enough options for everyone. I HOP is next door if you desire something more. There is also a Publix close by. It was a good choice for a kids soccer tournment based on a price that all the families could afford.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for your comments. We do hope to see you again next year. I will be giving your feedback about our breakfast to our host and see if we can come up with some solutions to give our guest a better experience. Also, I will inform our design team in regards to your thoughts on our pillows as well.

"Improvement needed"

Fromrk, Birmingham, Alabama 27/09/2015

Needs to improve reception, Breakfast and repairs and many more. Appeared to me business focused rather guest focus. There are nice things like bath rooms and beds but breakfast is not up to the mark. repairs are always there.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for giving us your feedback. On behalf of our staff I would like to apologize for not meeting your expectations. Our staff tries really hard to go out of their way to make sure all of our guest feel welcome. I apologize if you did not feel that way. As for our repairs we are in the middle of remodeling certain areas and hope to fully back in working order very soon. We do hope you will come and visit us again.

"Noisy Neighbors"

Denise H, pensacola, United States 13/09/2015

Great room, best breakfast you could ask for, comfortable yet children thundering up and down the hall all morning did not allow us to sleep and the clerk stating numerous complaints about them yet nothing was done another guest suggested it was her family but I don't know for sure .but it never stopped and we left.. Otherwise it was a nice place to stay.

Kayce O, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for giving us your feedback. I do apologize for the noise. It is our staff's job to make sure every guest respects one another when it comes to the noise level. I will be sitting down with my staff to reassure issues like this will not happen again.

"Great overnight stay"

FMBFLMom, Fort Myers Beach, Florida 30/08/2015

We were on our way from Fort Myers Beach Fl via Tallahassee to move out daughter from Boston. Didn't realize it was dorm move in week. Ended up at this great hotel on route. Fantastic breakfast and very comfy bed.

Kayce H, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for your feedback. We are delighted to know you enjoyed your time with us. We do hope to see you more often now that your daughter is now in the area.

"very noisy"

Rebecca B, joplin, United States 28/08/2015

it is a very clean and nice looking hotel ,, the staff is great ,, but apparently when it was constructed they neglected to put insulation between the floors and it was very noisy ..the breakfast was the normal free breakfast .. the stand up shower was great but leaked on the floor and made a mess .

Kayce H, General Manager at BEST WESTERN Rose City Conference Center Inn, responded to this review
Thank you for taking the time to give us your feedback. We are sorry to hear you had issues during your stay. We do our best to try and make sure all of our guest are respectable to one another when it comes to noise. Should the next time you stay please let us know if someone is disturbing you and we will do our best to control the situation. For you shower leak if you would like to email me and let me know which room it was so that I may have it inspected. My email is Again we thank you for your comments and do hope you will come again so that we may better improve your experience.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.