The Best Western Hotel Ara Solis, a sea-front hotel, has been completely refurbished, it is an ideal solution for your tourism and business needs. We are surrounded by a large park, and offer two panoramic terraces with a bar, restaurant, meeting room, swimming pool, and a large parking area for cars and buses. Our beach is well-equipped for you enjoyment.
Okay, some people say there is a problem with the location, but not for us. Being out of the town allowed a quieter environment, plenty of on site parking and easy access to a quiet beach. Add to that the fabulous pool and all seems well. The rooms are large, air con works, a lift operates to each floor, staff are friendly and the service good. But, as can be seen from other reviews, the restaurant is a disaster; I don't know what the chef is thinking. I ordered a fish pasta, and it was mostly inedible. The four small pieces of fish all had small bones in them, and the sauce tasted like mud. My wife's medium well steak was cooked to well done. This then is the problem, as to go out for dinner, you have to go back to Taranto and face the Italian driving at night. The food in Taranto is terrific, the drive is not so, but we did it and it was worthwhile. Overall we were very pleased with our stay, really like the hotel and location.
We stayed here for our 2 weeks holiday. The hotel has good and bad parts. I am gonna talk a bit about the good parts. First of all, the room was very clean and we had everything we needed in the bathroom. The cleaning personal was very polite. The personal from the reception was also very polite. Another good part of the hotel was the very big and very clean pool. The beach is in front of the hotel and the water is clean. Now it is time for me to talk about bad parts. First of all the restaurant was a disaster. The breakfast was poor and tasteless , we ate the same thing every single morning, and believe me that it was really annoying. It doesn't matter if the price for breakfast is a little bit higher as long as the food is good and diverse. The lunch and dinner food was not tasty at all. We love Italian cuisine, but in this restaurant we didn't find anything from it. The food was thrown on the plate like for poor people and not for the guests of the hotel. I will attach a photo just to see how it looked like my plate at lunch on the day of Ferragosto, and it was disgusting. And I would really want to know if the management of the hotel would enjoy such garbage plate. We also found dirty plates at breakfast. The tables were not properly cleaned. The rules for the pool are written only in Italian language, but Italian is not an international language and the guests are from all over the world. It was forbidden to go into the pool without a hair protection, but still there were people who didn't respect this. It was forbidden to jump into the pool and splash, but also this rule was not respected. The music at the pool was way to loud and it was like this for all day long and even till late in the night. It was also a late and loud private party at the pool that was very annoying. Also, the access to the swimming pool is denied to the people who are not guests of the hotel, but still some personal from the restaurant bring their friends to the pool. From my point of view the rules are made to be respected by everyone. I don't know if we will ever stay here again but I definitely know that we will never eat again in this “gorgeous” restaurant.
Ara Solis is a very nice property with good view of the bay, good service and good food. The location is some distance to Taranto and the train station. If you want to tour the area a rental car is a must.
We were very pleased with our stay at the Hotel Ara Solis. While we were only there for two nights, we could see this would be a great place for a longer stay. We were greeted by very friendly staff who made us feel welcome. Our room was very large and overlooked the water which made for wonderful sunset pictures! We ate dinner at the hotel restaurant the first night and had a great meal. Our second night, which happened to be New Year's Eve was a different story. We asked at the desk about dinner but found out a big party was scheduled (we should have realized that) however we weren't actually "party ready". We asked about room service and while it would not normally have been available due to the party, they accommodated us anyway with an antipasti and a pasta dish delivered to us so we could relax in our room. Listening to the sounds of the ocean was very soothing. The only issue we had was the hotel was previously located in downtown Taranto and our GPS directed us there when you put in the hotel name. We changed to the address and had no problem finding the hotel. We would definitely recommend and would stay there again.
The hotel owners lend the restaurant and the pool area for private parties that last well past midnight. The noise is extremely high and annoying. This is not a place you want to stay in regardless of the occasion. The hotel is in trashy area, does not have access to the beach is next to a port.
Personnel perfect! Not too far to the next town for restaurants and shopping centers. Familiar atmosphere in Hotel. Hotel Manager also helpful and supportive 24/7 and very friendly! Been at this Hotel for over a year nearly continuously.
The reception staff had the best service, (Mario). The cleaning staff were so caring and the dining in the restaurant was top. (Immo) Makes Ara Solis have the cleanest pool I've seen. There would be a card lock on the gates to the beautiful beach so you could come and go as you would.
We stayed nearly 6 Months in this Hotel with our little dog and we feel at home here and already feel as if we were part of the family. We will continue to stay at this Hotel again next year. It is really a home away from home. All the staff is extremely friendly and helpful. The rooms are cleaned and even the bedding is changed every single day! The only thing which is annoying is that the internet in the room could be better. Otherwise the perfect Hotel to stay with or without a dog! Very friendly towards dogs as well!
A good hotel with a Very helpfull friendly staff in a Nice enviromental area. THE choice in THE restaurant is not so good and Some more choice of Nice Whiskey, rum, brandy would-be be nice.The pool is also Very Nice,only the WiFi coulant be a lot better because Facetime does not work Very good
This hotel has a great infrastructure, location and personals. We were there with our 4-year old, and he loved it. The beach and the pool as well as the available facilities in the garden are very good. Taranto is just 10 min drive but the in-house restaurant is also very good. The beach was excellent.
On the plus side, the room was big with a lovely sea view, clean, good parking and very near to a the long sandy beach. On the minus side, breakfast was quite poor, bathroom fittings need some upgrade and staff were not the most friendly as they seemed to be doing that job in the absence of something else to do.
The best thing about the hotel was the pool! plenty of sunbeads and shade- the rooms were ok , clean but average.... definitely ask for a sea view otherwise you will overlook the carpark. The food was below average, and not what i would expect from a 4 star hotel......there was no way to control the air con unless you asked reception to do it from their end! .. the area around is an industrial estate so would not choose to stay there unless no other option
As previous reviews, the rooms and hotel were clean and the housekeeping staff were very good and cleaned our room every day. The pool was of a good size and also clean, but this was pretty much the only entertainment. The food was poor, breakfast was awful - an English breakfast consisted of cold scrambled egg, cut up frankfurters and if you got there in time, fatty lukewarm bacon, in the end we didn't bother going down for breakfast as it wasn't very enticing. We also ended up visiting the local shop for our evening meal where they cooked fresh roast chicken and chips for us, they also had a good selection of cold meats and cheeses. The waitresses at the hotel were friendly and helpful, the waiters were extremely brusque to the point of rude. I would not stay here again.
Room was spacious with nice see view and very clean. Staff was very helpfull and friendly. Everything was excellent, only the breakfast coffee was not as perfect as one could expect for an Italian Hotel.
The location is great. It's on the beach but only 15 minutes from the center of town. Nice clean good size rooms. The staff are terrific. We arrived around 2 pm when their restaurant was closed but thanks to the front desk manager Donato and the chef we had a nice lunch/dinner with great service provided by Antuanella - just for the four of us. Great Italian hospitality. In stark contrast to the warm welcome of the previous day the morning of the next day was a complete opposite when we came down for breakfast. First, the selection looked really tight - only bread, croissants, yogurt and water. When we asked for coffee an angry little man wearing a red jacket started screaming and yelling at us demanding to speak Italian, "no English." Then he brought in a few slices of cheese and ham. It was really strange but it looked as though everyone was used to such a scene. I give the hotel 5 stars anyway as it is really a good place and the rest of the team did their best to provide the best service they could.
Donato C, Responsabile reception at BEST WESTERN Hotel Ara Solis, responded to this review
Dear Roman Sterlin, Thank you for completing the survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for behavior of the waiter breakfast. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us, best regard Donato C. BEST WESTERN Hotel Ara Solis [email protected]
Friendly staff, good breakfast. This hotel is by the seaside a few km. from Taranto. It is part of a seaside community (which was shut down when I was there) separated from Taranto by a container port, an oil refinery and a train station/bus depot. One thing to watch if you have a car. There are some trees in the paring area which will shed sap on you a=car if yo park underneath. That sap will collect dust and look awful until you find one of those rare carwashes and clean it off.
It was good experience for beach front hotel with very nice view, even if I did not have swimming due to cold weather. Fresh breeze in the morning I enjoyed wonderful view and hot in room coffee with balcony. Clean room and god staff with helpful advice for seafood restaurant where located 10 minutes driving to the port. Thanks and I wish to visit again this hotel.
Thoroughly enjoyed our stay here during our touring trip of the Heel of italy. We have used Best Western Hotels throughout and they are well located, well prices and owner operated we find all ways the better than chain hotels
I'd like to start of by saying that as a Solo Traveler driving around Europe and Italy this summer the number one complaint of mine is Slow or Non-Existent WiFi. I have to say the this hotel has the fastest WiFi so far and FREE. The location was a bit difficult to find but the Hotel and the Location is perfect for the Beach Lover without the hastles of traffic. The room was very comfortable and the pool a dream after a long days drive. The only complaint here would be the choices of food. Not the best and the breakfast wasn't all that good either.
This was at best a 2 star hotel. Generally clean but during our 9 day stay it was apparent that the vast majority of guests were businessmen working in the heavy industries - huge oil finery, Europe's biggest steel works, 2 huge cement works etc. all right next to hotel! Learnt that Taranto is also europe's most heavily polluted city! Although immediate position was on Lido Azzurro which was pleasant although busy and loads of rubbish left by the locals, no restaurants or shops for at least 10 miles. Staff were surly and rarely smiled. Senior receptionist chap also smoked within the building! Breakfast was very poor with items running out but no staff to replenish unless you went to reception. In fairness, we were given best room on top floor which was very large but spoilt by air con breaking down occasionally and shower pipe broken so little pressure. At one point there were no lifts for the morning period. Good pool but no service whatsoever and no bar service. Receptionist had to be called each time for a drink. Unless you want to stay in the hotel full time, there are far better locations for visiting Puglia. Not recommended.
This is a very nice hotel for business and relaxing. It is a bit out of the way from other areas and restaurants. The restaurant seemed to have a limited menu for guest and workers. The pool is nice and you can walk down the beach a long way.
I was in the hotel twice during last few month becausa I was in Taranto for business. The hotel is great! When you arrive the staff is very kind and you quickly check in. Some more problems at check out: longer because there is only one person at the reception. Rooms are perfectly in Best Wester style: essential, not too big but very clean and with all confots you need. Bathroom is quite small but absolutely well organized and very clean. Breackfast is good but quite poor. The very bad point is the location! Even if the hotel is on the seaside and you have a great scene looking outside the window if you turn your head you will see the wood of chimney of ENI! Moreover you can have some difficulties in finding the hotel. It is very close to ENI but not well marked and if you don't have a detailed map or a GPS you will not be able to find it. It is quite far from Taranto city center and you must use your car if you don't want to eat at the restaurant in the hotel. (I didn't tried it) However the overall judgement is positive if you have just to sleep and you travel for business.
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