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Floridan Palace Hotel, BW Premier Collection, Tampa

905 N Florida Avenue, 33602-3805, Tampa, United States - See on a map
Floridan Palace Hotel, BW Premier Collection - Foridan Palace Hotel, BW Premier Collection The Floridan Palace Hotel, BW Premier Collection is ideally located in the center of Tampa. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

All on-site bars and restaurants are currently closed. We apologize for the inconvenience. Welcome to the Floridan Palace Hotel, BW Premier Collection located in the heart of downtown Tampa. Built in 1926, this nineteen-story hotel has been brought back to its original grandeur. Indulge yourself in old-world charm met with the modern comforts of today. With an eye for detail and a dash of flair, flawless service and luxury awaits you at every turn. The opening ceremony and ribbon cutting of this iconic landmark took place on July 28, 2012, making the Floridan once more the 'crown jewel' of the city of Tampa. Meticulously restored with historical expertise and detailed craftsmanship, the hotel's beauty and stature of its original state has been recaptured. The Floridan Palace Hotel, BW Premier Collection is one of the few hotels in the Tampa Bay area that is on the National Register of Historic Places.

BW Premier Collection

Floridan Palace Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Lounges/bars
    Lounges/bars
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 357 guest reviews
NOTE ISSUED
Excellent
103
Very Good
87
Average
74
Poor
36
Terrible
57
REFER TO NOTICE
Business Business
90
Couples Couples
92
Family Family
53
Friends getaway Friends getaway
52
Solo travel Solo travel
13
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Historic and Gorgeous"

4
User 13/04/2021

I love historic places and this one was gorgeous! The staff was welcoming everything went off without a hitch. Room was beautiful, the bed was comfy. We were very happy with our stay! I would love to go back when everything is up and running or back to the caliber it was pre CoVid. The dining area looked beautiful, wish I would have been able to experience it!

"Extraordinary Historic Hotel!"

5
Lisa H, Plymouth, Minnesota 06/04/2021

It was an awesome hotel experience, built in 1926, it felt as I was stepping into the 20th century! The staff was nice the lobby was great and the room was good! If you stay here, you will love it!!!!

"LIKE A PRINCE IN A PALACE"

5
N8TVNYRKR, Weeki Wachee, Florida 04/04/2021

This IS, by far, the most incredible-looking and luxurious Best Western Premier hotel I have ever stayed - and I've been staying in them since the 70's. The price I paid (as a Rewards member) was UNDER $100 and yet, I felt like I was a prince in a palace. The room was incredibly huge (on the 18th floor) and the views were incredible. As clean as any hotel can be and you can spend half your time there just "touring" the lobby and other spaces. Truly amazing! I would pay $300 to stay here again, especially once the restaurant, bar and lounges re-open after this virus.

"On a downward spiral..."

3
elc32955, East Central Florida 01/04/2021

I stayed at this property with my wife on a one-night Saturday night visit to Tampa during Spring Break. From the second we pulled up I knew this was going to be an interesting visit. The check-in lane to get out of traffic in front of the hotel was totally full with cars. I parked on the side of the hotel at another entrance for check-in and unloading. This entrance was marked with signs stating that the entrance was locked after dark and to use the Cass St. entrance. Well, the entrance was actually open - on the ground floor directly abuting the elevator lobby. While there were security cameras, anyone coming in off the street had access directly to all floors of the hotel. Plus, the weight room door was propped open with the lights off. Definitely a setup for a mugging if I ever saw one. One of the windows in the doors was shattered, although still in-place with the hotel logo on it. Not a good first impression. Parking was charged at an additional $21 and change for self park on the hotel lot... daily. Not detailed well on the Best Western website. No valet service on Sat night. AND... the cars that were parked at the front of the hotel when I arrived were all still there late. Not moving. So much for guest convenience in being able to check in. No one was towed, although the property was posted for both time limits up front and towing signs. I took the elevator to the lobby and checked in. One clerk was on duty - I never saw any other evidence there was additional personnel on-site except for the staff in the street bar, which was rocking to the max being Spring Break. Face mask signs were posted as being required, but this was not at all enforced. The clerk checked me in, we moved from the car to the room, and upon arrival we found that... the AC was not cooling. I went down to the desk and had the clerk assign another room, moved our luggage to this room, and at that point the AC was found to be good. I searched for an ice machine on my floor (7) and came up with nothing. When I returned the keys for the first (bad) room to the desk I asked the clerk to direct me to an ice machine, he ended up just getting me ice from a nearby machine in an employee area. Apparently this property does not have ice available on the guest floors? One other note, I had opportunity to watch the evening desk clerk in action for a while, only one clerk on duty for a property of this size required him to perform multiple functions simultaneously. Quite frankly, the poor guy was running his posterior off! The management should have had assigned a second clerk during Spring Break in the evening hours... but they didn't. Either they didn't have the foresight or they were trying to be thrifty and have one clerk do everything. SHAME on this management company. To his credit, the clerk was very polite and personable given his very intense workload. Good employee. Now, on to some other issues. The hotel was built in 1927, renovated in 2013 and was restored and modified to semi-current standards. While the renovation was successful it was very apparent there were maintenance issues abound at this property. Over 50% of the bulbs in the ornate light fixtures lining the hallways and in the rooms were burned out & needed to be changed. One elevator was out of service in the lobby out of three, doors open and taped off. The light bulbs out gave the place a bit of a shadowy, "Haunted Mansion" appearance. Trying to contact the desk late night for a wake-up call was a challenge. I called no less then three separate times before I was finally able to speak to a clerk. Wake-up call button on the phone, no answer after 12 rings minimum. Front desk button - No answer after 20 rings. Dialing operator - no answer. I resorted to calling in from the outside on my cell phone, no answer until appx. 20 rings, clerk apologized and said she was away from the desk. I was one step away from putting on clothes & going to physically go down to the lobby, or as a corollary calling Tampa PD to have them do a well-being check on the clerk. BUT.... so much for the wakeup call in the morning, it never arrived and I missed a breakfast engagement as a result. A number of positive things about the property, it is accredited as a Best Western premier collection location, the rooms were reasonably clean and stocked ok - although only two bath towels per room were placed. The furnishings in the rooms are fairly ornate and the beds were in good condition, although the mattresses must have been the Anvil brand as they were very, very unyielding. I could only sleep part of the night in the bed before my back was causing indescribable pain, I slept the rest of the night in the room chair. TV was a mixture of antenna and local programming. I found the shower in the morning fine with decent pressure and temperature, although my wife commented the temperature and water pressure with her seemed both to be uneven. Now, for checkout. I noted the problems with the bad initial room on check-in as well as the inability to contact a clerk at night and the missed wake-up call. I was informed by a manager that clerks did not answer the phone when guests were present at the desk. Fine, unless you're calling for an emergency or having issues in the room. The cure would have been a second clerk, which this management did not provide. For the wake up call being missed, the manager inquired as to whether my ringer was on in the room, which I responded "YES". He did not apologize or give a satisfactory explanation on why this occurred - or even apologize on behalf of the hotel. Further, I received the distinct attitude that I was annoying the manager who was not at all warm and receiving to me discussing these issues (as he was doing something with the desk clerk). Yes, this is a 94-year old historic property and a downtown business hotel (with restaurants closed due to Covid... i.e. no food on property except maybe in the street bar, & no pool or hot tub). That doesn't excuse poor attitude. OH, btw watch your head while walking on the sidewalk in proximity to the building - news reports late last year documented bricks falling out of the top floor overhang and hitting a car - and almost braining a person. In summary... Yes this is a historic property and I'm glad I had a chance to stay here... once. Never again will I darken the door of this establishment given my overall experience on this stay. Fix the attitude of management, change the light bulbs, improve the security situation and fix the broken glass, and maybe this hotel would come off a bit better. The rear-view mirror is where this place belongs!

"SEEKING OLD FLORIDA?"

5
User 09/03/2021

This is one of those properties you hope you can stay at one day. The grand old Dame of Tampa was everything we had hoped for. Stop and listen you can almost hear the voices of the past. Our room was huge, with lots of natural light. Clean and very comfortable. We were there during the lock down, but that was Ok, because we got to really study the building. Just a few short years ago this building was slated to be tore down. The Owner has a vision, we are so excited for the Best Westerns to add this to their portfolio of properties. Thank you Angelo for your hospitality.

"Visiting Tampa"

4
turnerwjordan, Frankfort, Kentucky 02/03/2021

Visiting daughter in Tampa. She suggested the Floridan. Right next door to her (apt) building. Very convenient location. Clean, quiet, large room. Staff members helpful. Restaurant and bar not open, but not a problem for us. Will stay there again. Excellent value.

"Best stay ever"

5
robertward41, Pigeon Forge, Tennessee 21/02/2021

Chris was very helpful he went beyond his job to help me with everything I need the rooms were very nice and clean and a great view from the upper floors I recommend everyone that visits Tampa to stay at the Floridian palace

"Floridian Palace Hotel"

5
lisamP2268WF, Sarasota, Florida 18/01/2021

Excellent hotel and staff. Truly felt like I was in a palace. Dining room and amenities were shut down because of Coved, but we enjoyed our stay despite that! Very clean! The front desk staff was very accommodating and knowledgeable of the area.

"Don't judge a book by it's cover!"

3
lynnyj13, nd 11/01/2021

We stayed at this hotel when we went to a football game. When we pulled up I was a little nervous...but when we went inside it was gorgeous. It is hard to imagine the amount of work that went into this place when it was built. Due to covid the restaurant and bar were closed, so that was disappointing. The staff was nice and accommodating and parking was simple. It was also within walking distance of the Riverfront walk and many other sites and restaurants. We would stay again.

"Unrealized Potential"

3
ROCchef, Rochester, New York 03/01/2021

Photos and the hotel's website depict this as a first-rate luxury hotel; the Grand Dame of days gone by. On the surface, this is what it is -- step inside and imagine the opulence of fine dining and accommodations at the turn of the century. The front desk associate was very kind and welcoming, acknowledged my Best Western Rewards elite status and called my room to follow-up shortly after check in. Unfortunately, that was the only memorable part of a guest experience that fell far short of expectations. The bar and restaurant were literally dark (closed), giving the grand marble lobby a funereal ambience. There was nothing in the room suggestive of Best Western's "Enhanced safety protocols " - no sanitizer or wipes, wrapped TV remote, offer to provide ice, coffee, additional toiletries, etc. (Like most hotels, daily housekeeping has been suspended during Covid). While the furniture was ornate, the room had an overall stripped-down feeling; bed and bath linens were on par with a cheap motel - even below those in a standard BW or SureStay (BW's economy brand). They nary even bothered to "auto-program" the TV channels, leaving the guest to flip through dozens of blank channels (Yes, this is far from tragic; perhaps even petty, but it clearly shows a lack of attention to detail...in a first class hotel, indifference to details is the difference between good and great.) Given the hotel's location in the "less glamorous" part of downtown, some manner of key access on the exterior or elevators would have increased the feeling of security - particularly when I never saw more than one hotel associate on duty at any given time. In all fairness - this would be a decent choice for a mid-scale downtown hotel stay (think Ramada or Quality Inn), but was sorely disappointing in such a glamorous historic building and not at all what I'd expect from BW's top tier offering. While Covid-19 has not been kind to the hotel business, I travel 150+ nights a year and have seen properties on all price levels adapt to the situation; this one has not and has diminished the credibility of the BW Premier brand. I honestly hope BW will take notice and either raise the bar or re-flag the Floridan as a SureStay.

"Classy "

4
Teakwo23, Dunedin, Florida 03/01/2021

Step back in time and enter the Floridan Palace Hotel. Crystal chandeliers, the sapphire lounge, brass hand rails and extra large rooms. Great views of the city and free parking if you can find a spot. Bed was huge but did not come with anything but a sheet. Great value on NYE.

"Mail Call"

5
AnneS589, Palm Harbor, Florida 02/01/2021

Fantastic room on the 16th floor and amazing view of DT Tampa and can even see the water. Comfortable king size bed. Clean hotel and beautiful lobby. Not much going on, all bars and restaurants were closed on property, hardly saw anyone. Walkable location, parking is a bit tough late night. Step back in time with decor and even a US Mail slot.

"The best place ive stayed in very long time"

5
User 04/12/2020

This us very historic but looks new completely redone ,,,, stayed 14th floor woowww LOVED IT !!! EVERYTHING WAS GREAT ONLY THING WAS do to pandemic restaurant not open ,,,,, i will stay again very soon if you want something different in a good way stay here

"Fake Room Decor"

3
Jackie H, Spring Hill, Florida, United States 01/12/2020

The main floor is GRAND, except the bar and the restaurant is closed. No Ice, no room service, no valet. Price is very reasonable because they make the place look like a palace, but unfortunately it is run on a skeleton crew. There are also no blankets in the bedroom.

"Treated like a common thief"

1
596silasw, Fort Lauderdale, Florida 28/07/2020

The staff at this hotel seem to lack a moral compass. While staying there, I was approached by a staff member and accused of not paying a restaurant bill of $55, but I had not eaten in their restaurant. Someone had simply signed my room number on the tab and left. I asked to see security camera footage to show them that it was not I who had done this, but they refused. I didn't feel comfortable staying there, so I left and checked into another hotel. When I returned the next day to collect a few of my belongings that I had forgotten in my haste to leave, they said they had put everything of mine into the garbage. Nothing was left in their Lost and Found for me to retrieve. This is not only unethical, but illegal as well. I have tried to contact them numerous times, but they simply hang up on me or do not return my emails. I don't know how the Floridan management staff can sleep at night, after treating one of their guests this way, but this is my story.

"Remarkable relic of a better time"

4
SiouxCitySueFL, FL 23/03/2020

Faded elegance. This place is beautiful. The rooms are large and the furniture is not made in China. It has most of the comforts we associate with modern hotels, but none of the paralyzing sameness characteristic of newer properties. The dining room and bar area are elegant and peaceful. The lobby is straight out of a Bing Crosby or Fred Astaire movie. Others have complained about noisy plumbing, paucity of hot water and hard beds. These are trivial matters compared to the beauty and other advantages of this place.

"GREAT HOTEL"

4
DrJamezHill, Pembroke Pines, Florida 12/02/2020

We stayed at this hotel for 5 nights in January 2020. Our room was a king sized one which was extremely spacious. The hotel was built in the early 1900's and is designated as a National Register of Historic Place. Nick from the front desk is an amazing asset at the front desk.We had several conversations and his knowledge helped us to navigate Tampa better than we would have on our own.We also met George from the front desk and are of the opinion that he too is a great asset for the hotel. They were both kind and accommodating. They allowed us to check in much earlier than the usual check in time. The hotel is old. You can tell by the puffiness in certain places, but that was not a deterrent for us. However, since we were not there to judge architecture, they get a pass. Do not let the 4 stars I gave them deter you if you plan on staying there. Their rates are good, they have a good front desk, and the cleaning crew did there thing well.I deducted one star for the worst hamburger I have ever had. It was salt to the point that you forget that it is beef. I do look forward to going back there some time in the future.

"Lunch at the Palace is exquisite"

5
734debrat, Tampa, Florida 11/02/2020

This restaurant should be full every day. It combines incredible food with a beautiful atmosphere, so you feel like royalty. The grouper was delicious, and the crystal chandeliers are jaw dropping. This is really a treat for lunch or dinner

"Palace of Tampa"

5
User 11/02/2020

I always enjoy stopping here for Lunch and Dinner. Business associates & guests from out of town are ALWAYS Impressed. Great food and Service. The menu has staple items I always order yet from time to time I try the daily specials. I've never been disappointed.

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