Best Western Plus Tacoma Dome Hotel,  Tacoma

4.0/5  - based on 614 guest reviews.
2611 E E Street, 98421-1225, Tacoma, United States - See map
+1 253 272 7737 +1 253 272 5919



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • Restaurant
  • Sauna
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 614 traveler reviews
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The main reason many guests stay at our Tacoma hotel is because they're in town for an exciting concert at the Tacoma Dome. During concerts and special events we offer complimentary parking to our valued guests. We have limited parking spaces available and want to accommodate everyone, but guarantee only one spot per registered guest. This Best Western Plus Tacoma Dome Hotel boasts an unbeatable location that's close to the highway, but far enough away that guests can still enjoy peace and quiet. The Port of Tacoma is a short drive away, and Joint Base Lewis McChord and Madigan Hospital are also nearby our Tacoma Dome hotel. From concerts at the Tacoma Dome to a visit to the Glass Museum, there are many things to do near our Tacoma hotel. University of Washington Tacoma is also close by, and many guests are in town to tour the campus or for graduation and other special events. The Washington State History Museum, Tacoma Art Museum and Greater Tacoma Convention and Trade Center are other must-see nearby attractions. We offer an area shuttle from 9:00am-10:00pm daily within a 5 mile radius of the hotel property. There's ample parking and complimentary Wi-Fi at our Tacoma hotel to make guests feel right at home. The complimentary underground garage parking means that if you do drive here, it's simple to keep your vehicle safe and secure. However, it's our free, deluxe hot breakfast that really makes guests feel like they're on a great holiday. A make-your-own-waffle station, scrambled eggs and favorite hot breakfast meats await you every day, along with fresh fruits and pastries, yogurt, cereal and 100% Arabica coffee and juices. Some of our guests are in town for business with Franciscan Health Systems, MultiCare Health Systems, the Port of Tacoma and University of Washington Tacoma. No matter what brings you to the region, depend on our helpful staff members to make your stay enjoyable. Hotel offers free parking to registered guests. Enjoy your stay.

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Room 1

Guest reviews

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based on 614 guest reviews
Business Business 144
Couples Couples 173
Family Family 169
Friends getaway Friends getaway 59
Solo travel Solo travel 34
Sleep Quality
Best Western Plus Tacoma Dome Hotel,Tacoma
  • 4
    « Decent hotel walking distance to Tacoma Dome »

    We spent the night at the Best Western Plus Tacoma Dome hotel last Saturday night in order to not need to drive home late after a concert. I immediately thought it hadn't changed one bit since we were there 14 years ago, aging and on its way to being considered run down. That said, there was nothing in disrepair I could find, it just had the feeling of being old and kind of dingy. (The color schemes, materials used looked late 70ish and a little dark.) That said our room was clean, beds were fairly comfortable. Though the sheets made me itch, probably needed an extra rinse cycle to get all of the detergent out. I was surprised at the included breakfast- it was pretty good. Fresh scrambled eggs kept coming out, sausage, fruit, waffle maker, biscuits and gravy. Nice touch and good coffee, Seattles Best I believe. Aside from the fact it looked like we time warped back to the 70's it was great to be able to walk to the concert, and wake up to a good breakfast. We would stay again.

    « pleasure trip »

    The check-in was quick and efficient. The room was excellent. The beds were very comfortable. The shower and bathroom were neat and user friendly. The check out was quick and friendly. The room was very clean and orderly. The room was well stocked for what I wanted.

    « Night with Def Leppard »

    Can't beat the location ... right across the street from the Tacoma Dome. Staff very professional ... clean room ... very quiet at night. Easy access to and from I-5. Lot of activities very close by (e.g. Lemay America's Car Museum, Point Defiance Zoo & Fort Nisqually) as well as very nice sweets (Corina Bakery & Legendary Doughnuts).

    « scary neighborhood »

    This hotel location is unsafe to walk at night. Homeless people everywhere. It is a long way to downtown Tacoma by foot or even to the train station a few blocks away. We felt uneasy using underground parking, so we parked in front of the entrance door. There is no nearby market for supplies. Must drive 10 minutes to one. We went for the Tacoma Dome RV show right next door.

    « Extremely Poor Internet Service »

    This location utterly lacked any meaningful internet service. I am a physician who travels and when I am constantly competing with other guests for bandwidth or when it is nearly impossible to connect to the wi-fi then I must consider alternative hotels in the future.

    « Great place »

    It was a good place to stay i stayed there while attending an event last summer great breakfast and great view of the city i would reccomend this to any one. Really close to the local freeways and downtown district

    « Room was clean & nice. »

    Staff was friendly. Walking distance to Amtrak station. Free local shuttle. Negative: Breakfast was so-so. There was an omlet station but noone was there the entire time we were eating. We arrived in the evening and were informed that the lounge/bar was closing an hour earlier than the posted on the door sign. Got 1/2 price appetizers (there are only 4 choices) and they were not good--wasted money on not good food. The smell of people smoking on the 6th floor when the window was open was terrible. Overall I would stay at the hotel again--it's right next door to the Tacoma Dome--but would not eat there.

    « Nice hotel, but........... »

    Breakfast was mediocre (biscuits were hard and meat was greasy) and the internet was down right atrocious. Extremely slow. A little pricey with regard to less than desirable location and the very bad internet.

    « Would stay again. »

    We did enjoy our stay the Best Western Tacoma. Only advice to others would be to confirm daily rate at time of check in. We were charged a higher rate for our 2nd and 3rd nights even though we were told all days would be the same. the problem was corrected when we received an email later after check out. Do check your bill at check out.

    « Tacoma Dome Best Western »

    While the room itself was very nice - it was small. There was no vanity in the bathroom which made it difficult. The breakfast was very good with a good variety of food choices. The location is kind of hard to find unless you are familiar with the area. Also being woke up at 4:30 am, 5:30 am and 6:00 am by the train whistle was irritating.

  • 4
    « OK stay... »

    Mostly OK but check your coffee maker before you go to bed so you don't have a rude "awakening" in the morning with a non-functioning coffee maker. Freeway noise was bothersome but only because I sleep with the windows ajar.

    « Jury duty »

    Came to town for federal jury duty. Good room rates that worked with court's reimbursement. Staff was nice and helpful. Rooms are a bit dated but very clean. Breakfast was good. Beds are not the most comfortable. Would stay here again.

    « Pet rooms need upgrade »

    If you use this hotel be aware of room service and request all of your food to be properly covered prior to delivery, don't count on a room with lovely carpets as the pet room has stained carpets and old furnishings.

    « Don't Book Meetings Here! »

    NEVER book a meeting here! The staff is unprofessional, rude, and disorganized! The few times I've booked something here, I have to wait until the very last minute to finalize everything. They have 1 person who handles meetings and that person doesn't come in until 2pm pacific time. Now how is that conducive to people located in the midwest or east coast? Are we supposed to work late to accommodate that ridiculous schedule? And don't bother trying to get any information out of anyone else because they're all completely clueless!

    « One night stay »

    It was perfect for a quick one night stay. Check in was easy, the gentleman was friendly and we were upgraded at no extra charge. Basic clean room, no complaints but nothing special stood out. We didn't try the breakfast during our stay.

    « Family reunion hotel stay »

    We went to Washington for a family mother turned 90...and we all came in from all over the country to see her and my whole family. I have very bad allergies and made the hotel aware of that and requested a non-smoking room. They gave us a room marked non-smoking however it had most definetly been smoked badly that it triggered me having an asthma attack!!! It was horrible. I couldn't sleep...used every allergy medication and inhaler that I brought with me and I was absolutely miserable! We told the hotel...they didn't offer to move YS to another room....didn't comp our room...they did absolutely nothing!!! Don't stay here!

    « Nice stay »

    Typical Best Western Plus hotel, which is sufficient and good value for the money. Room was a but smallish for our family with little kids, as well as the bathroom, but sofa bed was useful. There didn't seem to be any air conditioning and the room got very dry at night so I had to lay a wet towel around for humidity. Location was convenient for easy highway access. Loved breakfast omulet, but there was not enough fruit choices. My one disappointment was not having a pool - my kids would have loved it. Other than that it was all that we needed. We got a Groupon deal at discount.

    « All staff friendly, areas clean. »

    The lobby floors were highly polished. All staff was friendly. Room was clean and the bed comfortable. Only negative is no fan in bathroom. Stayed here 3 yrs ago. This combo of staff friendlier and more professional. Deluxe breakfast good..made to order omelets were tasty. Will stay again if in that area.

    « Extraordinary service »

    The hotel staff are really wonderful. We had a long trip and the staff went out of their way to assist us in settling in and resting. My husband is a disabled veteran and they were very helpful getting him set up in our room.

    « A good BW Plus property in a good location. »

    Exterior looks a little rough but once you get inside, all is good. I'd rate this property as a 3.5 star. Friendly, efficient desk staff. Underground garage parking with direct to your floor elevators. Nicely appointed room. Fridge/microwave. New HDTVs. Above average breakfast with custom omelettes. But short on fruit. (apple/orange/banana in a bowl?) Decent coffee. A top choice in Tacoma that is a good value right next to the dome and car museum. Quick access to freeways and downtown.

  • 1
    « Not so good »

    Our stay was in August, if you like heat, this is the place for you, the air conditioning did not cool the room, we called maintenance, they said to give it time, our stay was 2 nights, it still was not cool, also because we choose 2 queen bed, the room had no comfortable chair to sit and read, however the staff was very nice, but all in all I can't say that I recommend this hotel

    « My favorite places to stay in Tacoma »

    This hotel is right in downtown Tacoma, always has good prices, it's modern, clean and spacious rooms, best variety for a free breakfast out of all the hotels I've stayed in, and has good below garage parking, customer service is amazing. I'm born and raised in Tacoma and I've stayed here multiple times. Highly recommend.

    « Wonderful place to stay »

    This hotel is clean, comfortable, and the service was wonderful. I stayed for three nights while getting my daughter settled into Univ. of Puget Sound (a 12-15 minute drive). They serve a nice breakfast, especially when there is someone making omelets. The front desk staff was always helpful with any of my questions. Beds were comfortable and the room clean and quiet. I especially liked the quiet air conditioning--as the temperature was in the 90's during my visit. As a side note: There is a nice small restaurant right across the street. It's always great to get out of the hotel, but not wanting to drive, so it was a great place to relax, have an appetizer and glass of wine.

    « OK place »

    Hotel is a bit outside of town of Tacoma. It offers what you can expect in a Best Western place. Had a room on the 5th floor. I t was pretty spacious and in good shape. Good underground parking. Overall, a nice stay but nothing special.

    « Horrible »

    We had to stay here for almost 2 weeks, the bed was uncomfortable to start, we never had a good night's sleep. We were also on the 6th floor which stayed hotter than it was outside...(this was august!) On the a/c unit your only option was fan! I guess if you stay during the winter you'll be fine. Most everything was marginal but what bothers me the most, was my bill on check out. Please read everything very carefully! They will overcharge..... considerably, and it will take forever to rectify! I am ok when I'm aware of a charge and the amount, but they hit my account with things I've never even heard of. I think this company is corrupt and I will never stay here again. I just wanted to give a heads up to my fellow travelers... this location is run by thieves and crooks

    « Great Breakfast »

    Best Western always has a great continental breakfast spread. It is the #1 reason my family chooses to stay at Best Western for business and pleasure. The Staff here at Tacoma Dome Best Western are very helpful and have excellent customer Service

    « great stay »

    My wife and I stayed at your hotel August 17 through August 21, leaving August 22.We had arrived in Seattle August 17 and left the airport on or about 1030 p.m.with a reservation at a local Bed and Breakfast.Upon arrival we did not stay at the establishment for a variety of reasons.We then went to Holiday Inn Express, which was full and was informed the Best Western may have a room.Thankfully we were given a room and it was such a welcoming place we stayed 4 additional nights.The front desk staff couldn't do enough to help us!Every member of the staff regardless of the job title was respectful, friendly and efficient.The room was very clean, quiet and the breakfast was very good.We were visiting family and will stay there again on our next trip, without hesitation.

    « Good only for Tacoma Dome activities »

    It's right next to the Dome, which should be good for Dome activities. But we still had to drive to Museum of Glass and Point Defiance Park. Because it's in a city, its parking garage had to be locked overnight, and there was a notice about charging for missing towels, which generated some concern over the safety of the place. The two places in Tacoma we visited were very good, but I'd stay outside the city next time.

    « Close to downtown »

    Stayed here while touring downtown Tacoma. Adjacent to the Tacoma Dome and within walking distance to the train and downtown. Front desk staff was friendly and made a great suggestion for dinner. They gave us information about what not to miss when walking around. They have free breakfast that includes the standard breakfast fare-eggs, breakfast meat, cereal, waffles, potatoes, oatmeal, whole fruit, muffins and bagels. Room was comfortable, well kept and tidy.

    « Great Value »

    We stayed her between 28th and 31st July for an event locally. The hotel is well placed for local event and transportation networks. The place is very clean and the staff very helpful. The room were a great size with all that you could need. The beds wee comfy . the bathroom provided the small touches other places may not.

  • 5
    « Great hotel »

    Awesome hotel for the price. Great staff, friendly and professional. The room was quite comfortable, with lots of amenities. The complimentary breakfast was superior in every way. The parking garage is spacious and clean. The decor is peaceful and welcoming.

    « Convenient location, decent hotel »

    We stayed here after a day in Seattle when all the hotels in Seattle were booked. It's right off the highway, right near the dome. Nothing special but generally well kept and clean. The sleeper sofa in our room awas a twin so our kids ended up sleeping on the floor, which was disappointing. They have free parking in an underground parking garage.

    « Will not stay again »

    I usually stay a BWs. This one I will not stay at again. Check in went great and the gentleman was very nice at check in. We got to the room and there was a smoky odor, so I opened the window, which didn't have a screen to keep out bugs. The light in the entry zapped and sound like a short each time it was turned on. The light would then buzz. The thermostat didn't seem to work correctly and the room stayed fairly warm and my kids woke up sweating in the middle of the night, even though the air was on it just didn't seem to cool the room. I ended up buying a fan. The Breakfast provided was unusual for BW's. I'm used to them being fairly good. This one was scarce, there was hardly any food there and since there were several of us that arrived at once the food was wiped out. The food staff was rude when asked questions. My keys cards stopped working twice. The parking was difficult. When I went to park with my Handicap pass, there was none to be found. There were two spots taken and non had placards or plates. I reported this but was met with unconcern. It just isn't worth the money to stay here. Was very disappointed.

    « Not the best. »

    The check in process was great but the over all experience wasn't. The walls are too thin so people can actually hear you when you're having a normal conversation with someone. Its a best western plus but the rooms look like a motel. Not coming back.

    « Needs updating with the A/C, but great breakfast »

    Out of the way property in a very industrial location. Parking is difficult to say the least but I was invited to take a spot in their employee lot which I gladly accepted. The A/C is NON EXISTENT; instead what you get is a fan that is blowing air...the front desk knows all about this and expects you to accept it too. Luckily the temperature was just below 80 during the day rather than in the 90's. Not all was bad here...the highlight is their breakfast which is why the overall review isn't 1-2 stars. You can order a from scratch omelette and have sausages, potatoes, bagel, yogurt, juices, coffee, oatmeal etc..Needless to say, you don't leave hungry. The staff also were helpful and courteous. I wouldn't recommend this place but if push came to shove, I would be OK with staying here again

    « Secret Hideaway in Tacoma »

    This was an excellent choice. Located in an industrial area, you can walk to the Tacoma Dome next door and walk to the huge Lemay Car Museum 2 blocks away. The room was what you would expect and service very good. What made my day was the daily shuttle service. Anywhere within a 5 miles radius you can be driven. It is available every 30 mins. You have a complete complementary breakfast w omelette if you wish.Bartender makes a good margarita! There are two restaurants on the same block for variety. Also the Tacoma Mall is nearby if you need something. I recommend. I would use again. It was quiet in my room and I had microwave and mini fridge. No pool or Jacuzzi there.

    « Poor parking »

    Had to drive around and wait for someone to move to get a park space! The location is very good for access to the waterfront. walking distance from Alfreds Restraunt and Bar and cool local favorite. Nice view the Bay!

    « Vacation »

    Clean an well maintained. Restaurant food was good but not enough of a selection. Not enough snack vending machines. Every one was very friendly. Could here trains in the morning. Bathroom was small and the toilet was very low. No safety bars.

    « great experience »

    nice stay, great breakfast, great location for our convention. clean room and friendly staff, will stay again.would recommend to anybody needing to stay in tacoma area, and only less than half hour to seattle.

    « Quality at a good price »

    Professional and courteous Staff - very helpful, close to a number of Restraints. Morning Breakfast very good. Staff friendly and helpful. Right next to Tacoma Dome. Parking can be tight at times. Checking traffic lost of freeway construction around Tacoma dome area

  • 5
    « Great surprise for a good value »

    Best Western hotels seem to be a good bet overall, but this one was really top notch. High marks for the staff - all outstanding. It is a very well operated location. A little disappointed in the number of options on the menu, however the food itself was fantastic! High praise! The breakfast was great too! Beds were very comfortable; the room was very clean. Only down size was the small bathroom with limited counter space. Yet everything was neat, clean, and extras provided. Smell fresh, towels/sheets were clean too. I would highly recommend this location. It was a surprise for me given I expected it to be a bit more "business" run down and tired, but it was exactly the opposite. Fresh, friendly, comfortable, and welcoming. Definitely would add it to my list of "going to come back again" locations.

    « Bravo. Good job . »

    Keep up the good work and excellent service. You are our destination on all trips. We have total confidence in Best Western. Any time we travel whether it be business or personal we know where we can stay with complete confidence in what we will receive for our dollar, service and comfort and food. We love Best Western and always have. We have never been disappointed.

    « Would have been great, except..... »

    The hotel was in a good location (about 20 miles from the airport right off of I-5). It was right behind the Tacoma Dome and an automobile museum. There was a lot of highway construction going on, but signage got us back on the highway with little problem. The food and service was very good, especially the freshly-made omelets at breakfast. The evening meal was great; we ordered something light, but there was still more than we could handle. There was plenty of comfortable seating room. The guest room would have been extremely quiet; however, the heat/air unit squeaked loudly whenever it cut on. We reported the noisy air unit and were promised it would be fixed; however, it was never fixed. After returning from a long, busy day, we disappointed to find out that the noise was still there. We were offered another room, but we were too tired to change. We were given earplugs to help. Parking was somewhat limited, but with a nearby elevator, it was easy to get to and from our car. I don't know how secure the parking deck was (under the hotel); I felt a little weary going to our car at 4:00 a.m., but I did see a security officer in the lobby.

    « great staff, service »

    Used this three times on one excursion as a stop-over for train connections (just around the corner). They offer a shuttle service which is prompt and very helpful. rooms were just great, quiet and comfortable.

    « Best place to stay for Dome »

    The rooms are clean and comfortable. We slept great every night and had a wonderful complimentary breakfast every morning. Everything worked as it should except for the back doors of the lobby facing the Dome. Nice size TV in the room we had. The convenience factor for Tacoma Dome access is incomparable.

    « Small toilets!!! »

    This year while staying it appears they renovated and the toilet is like a kid size well below average height toilet. Also wish maids would honor requests. We had 5 towels they took all left 3 even though note asked for 5. All in all great hotel except for toilets. Breakfast nice and hot but biscuits sometimes are hard like leftover other times nice and fresh.

    « Vacation 2016 »

    We flew to Seattle a few days before our cruise left. We decided to stay in Tacoma, as we wanted to go to Mount Rainier and that put us 30 minutes closer. It was a very nice, clean hotel. All the employees that we encountered were very friendly and helpful. The breakfast was better than most and the breakfast staff was amazing! I would definitely recommend this hotel if you don't want to stay in the middle of the rat race of Seattle.

    « Decent accommodation near downtown Tacoma »

    This is a reasonable option for a hotel in Tacoma though it definitely isn't anything special or charming. I prefer this hotel to the options in Lakewood at the same price point and while the hotel isn't glamorous, it is clean and the staff are pleasant. The rooms could stand to be updated since they still have polyester bedspreads from at least a decade ago and plastic items in the bathroom.

    « Excellent Location »

    It's just a 3 minute walk to the Tacoma Dome, which was my primary concern. The staff was very helpful. The breakfast was great, especially the omelettes. The restaurant food was very good and all in our group enjoyed it, even though it was a limited selection. The room was comfortable and had all we needed. Just wish they had queen beds instead of double beds. We would definitely stay here again.

    « Good Hotel terrible Elevator »

    The hotel is a very good hotel, right next door to the Tacoma Dome. We were there because we were attending a convention at the Tacoma Dome. This is the 3rd YEAR IN A ROW the same elevator was not working. We were told it was because more than 8 people were in it at one time, YEAH RIGHT!! I was told by an employee it stays broken down most of the time, but due to the expense to replace it Best Western has chosen not to replace it. I Rated the SERVICE as POOR due to the Elevator NOT the employees, our service in that aspect was very good.

  • 5
    « Good hotel near Columbia river gorge »

    We booked one with mini suite and this option gave us a lot bigger room. Free breakfast is served in restaurant next to this property, but the service in that restaurant was excellent. Everything was excellent except that internet service was somewhat slow.

    « Meh »

    This place is LITERALLY right behind the Tacoma Dome, so if you're trying to get a free place to park for a concert and a bed after a concert, then this is your place! However, the bed was supposed to be a queen and was more like a double. It was also the most uncomfortable bed I've ever slept in and the pillows felt like a bunch of packing peanuts were stuffed into a pillow case. The room was decently clean though and the hotel was quiet (but there wasn't a concert going on so that could be different at other times.) The A/C was also really awful and didn't work right so we were roasting all night, and couldn't open windows (they didn't open). The area is kinda sketchy so don't expect to walk around at night. It was also a super rip-off price wise for the tiny room and tiny bed we got- $134 for a best western! Would only stay here again in a real pinch, worth spending more and staying somewhere nicer.

    « Good hotel, good location »

    We have stayed in Tacoma before, but this visit was spent in the BW Plus near the Tacoma Dome. The LeMay Auto Museum is just around the corner, one can walk to it easily. The hotel was clean, quiet and exceptional in the comfort zone. We stayed two nights and liked the fact we could park underground, keeping the car out of the rain. A good restaurant was within half a block, so all one needs is there.

    « Upside and Downside »

    On the upside. Secure parking garage, and parking area to let pets stretch their legs when no events are happen ok no at Tacoma Dome which is a stone throw from this motel. Motel was quiet as there were no events going on. Manager Curtis was very approachable to hear comments and suggestions about property that is undergoing remodel/ update. Hot breakfast buffet in motel restaurant. Full bar/ lounge with Happy Hour. Nice lobby and sitting area. Rooms had flatscreen TV. Nice staff Downside: Rooms not updated.

    « Perfect if you are doing business at the Dome »

    Solid Best Western - breakfast was especially good. Nothing too fancy, just comfortable room, good service, and convenient. I appreciated the fridge and the microwave. If you like casinos, there is one very close - we went to dinner there (not delicious), but had fun playing the slots.

    « Excellent place to stay »

    We initially chose this hotel as others were booked up. We were pleasantly surprised in many ways. (1) WALKING distance from the Dome where we went for graduation ceremonies (2) Close but too close to interstate. (3) GREAT breakfast options including variety of breads, waffles ( Make your own), hot and cold cereals, eggs, biscuits/ gravy and a cook for personal omelets! (4) very helpful staff (5) FREE Parking (6) Clean and comfy rooms (7) Internet FREE and a good speed.. Negative ?? One day water was shut off from 12 -5 but we were gone for the day anyhow and did not affect us. Also " fitness center " was composed of 4 machines, one set of dumbbells and a few towels with TV.. don't look for upgraded items there! I elected to run outside which was great - neighborhood NOT BAD at all!

    « Nice hotel with a good location »

    We attend a college graduation at the University of Washington and needed to be back in Oregon for a high school graduation the next afternoon. We decided that the Tacoma area would be a good place to stay, rather than in Seattle. Shorter driving time and less traffic. This was a good choice as the price was good. A very good breakfast was included. We asked for a king, quite room and they gave us a room on the top floor at the end of the hall (great). They also have 2 under ground parking garages. A nice bar and lounge area. They also have a restaurant that serves dinners. Another guest had a NY steak dinner and said it was very good (looked good to me). Would stay there again the next time we are in the area.

    « Great Location, Fair Price, Clean Rooms »

    We went to Tacoma to attend my daughter's graduation from the University of Washington Tacoma at the Dome. This hotel was perfectly located next to the Dome, and close to everything else that is Tacoma. While it is a bit dated, it is clean, functional, quiet with plenty of free parking. We did have issues with our air conditioner, the windows would open and we had fresh, cool air. Nice breakfast, although they need more help during peak periods. One morning, they were doing their best to keep the food in the buffet but neglected to bring out plates or bowls so we could get the food from the buffet! I brought it to their attention, but they said they would get to it as soon as possible. Hello? Plates are quite fundamental when it comes to eating I would say. Where was the supervisor to advise them? It was a bit pricey, but it was a busy weekend and it was still less expensive then anything else downtown. I would go back.

    « Not impressed »

    Just stayed here last night. Had a really poor experience and feel this hotel is only capturing its rate due to its proximity to the Tacoma Dome. Prepare for a pretty lengthy list of issues. I booked a room on Priceline and paid a total of $156 for the room. This room was no better than the $59 motel 6 option I could've booked. The entire hotel is very outdated and extremely dirty in areas. The room I was originally placed in stank so bad of cigarettes. As a non smoking floor it was probably the most overwhelming smell of cigarettes I've experienced in a long time. They did move me rooms after calling to the front desk. The second room did not have that smell but it did have some cleanliness issues. I would say this housekeeping staff is sub-par based off two rooms both with sanitary and cleanliness concerns. The water pressure and temperature was terrible. The pressure you could barely rinse the shampoo out of your hair. The wall outlet in the bathroom wouldn't even hold a plug in them because they are so worn out. I had to make shift tape my flat iron cord into the wall so I could get ready for a work obligation. The beds were so uncomfortable and the linens were stained. I'm so confused how this hotel is considered 3 stars and how it has good reviews on trip advisor. I highly regret booking this room and staying at this hotel. Ps. In my opinion, it is extremely in poor taste to have four separate tip jars throughout the breakfast area especially if the place is filthy and not stocked.

    « Nice enough »

    The rooms are a little dated and the location is a little industrial but the staff are very helpful. The breakfast has a good range and is value for money as an inclusion in the room rates. There is a limited amount of undercover free parking but there is plenty of overflow open parking.

  • 5
    « Great location in Tacoma! »

    The Tacoma Best Western is located right behind the Tacoma Dome in the "City Center" district which has some nice restaurants and is only 1 mile from the business district. The hotel was clean and modern and the parking was free - which was a real plus. We did not use this hotel for a conference, but it is one I would consider and it appears they have conference facilities.

    « great stay with great staff »

    All of the staff were friendly and extremely helpful, the grounds were well kept and the overall hotel experience was great. They shuttled us wherever we wanted to go with no question and were always smiling and cheerful. The desk clerks were always helpful and accommodating. would definitely recommend staying here for a stress free experience.

    « Good Value for the Money »

    The rooms are very good. The bed was comfortable. The buffet breakfast in the morning is excellent. The location of the hotel makes it convenient to access anywhere in the Tacoma area. Good value for the money.

    « On our way to Seattle »

    We were going to Seattle on Memorial weekend and couldn't find a hotel in Seattle, because they were all booked up,so we booked in Tacoma. The hotel we booked online was $101.93 with tax and fees. Great price! The hotel was Clean and had great security. Free parking too. The room had 2 double beds. Room was clean and bed was very comfortable. They gave us a voucher for free breakfast buffet. I would highly recommend stay at this hotel.

    « A wonderful time »

    If you want to feel like you are having a relaxing restful time... stay here. The staff is helpful, friendly and very respectful. They are very accommodating. Right next to the Tacoma Dome for events. Very close to downtown. They also have good food

    « Surprising customer service »

    This place has always exceeded my expectations but this time they blew my mind. It was armed forces day and we were staying the weekend on duty and I found this on my bed. I have never experienced thoughtfulness like this. It made my day. Thank you for making me feel at home, I'll recommend to anyone - from a grateful soldier.

    « Nice location in Tacoma. »

    We have stayed here twice, now. I planned a train trip, and I dind't want to rent cars....wanting to rely on public transportation the whole trip. We came into the Amtrak station at Tacoma, and this hotel was a nice, do-able walk from the station up a residental street (up a moderate hill). It is RIGHT behind the Tacoma dome. It's a nice place, and I have gotten great deals both time we have stayed. They have a nice breakfast buffet. When we left, we just went back down the hill to a convenient bus stop, and hopped a bus that took us up to Seattle. Trust me, this was a great, economic decision, considering the prices on hotels in Seattle proper!

    « Business trip »

    Always a pleasure to stay at the Best Western Tacoma Dome, even if it is for business and not just leisure. The staff is welcoming and professional. The hotel is top notch and the lounge is always relaxing.

    « In parking lot of Tacoma Dome »

    Nice being so close to the Tacoma Dome . I attended an event in the Tacoma Dome and didn't have to pay for parking because I was able to walk to dome. The room has a refrigerator and microwave. The restaurant was very slow and they need to hire more people for events.

    « I always enjoy staying here... Highly recommended! »

    I have stayed at this hotel several times over the last ten years and I always enjoy my stay. Most recently, we were there for three days. The staff was very helpful! The breakfast is much better than most! It is convenient. We park the car in the underground garage and take the Link (free!) or the bus - both are just a block or two away. There are several good restaurants within walking distance. The hotel is clean and safe. Highly Recommended!

  • 5
    « Great staff »

    Checked into the Tacoma dome best western and it had the nicest staff of any hotel I've ever checked into. Jordan went above and beyond to make sure I had a good stay. I hope you're as lucky to have Jordan at the front desk when you check-in. Definitely would come bavk

    « Nothing 'Plus' about this BW »

    I do not believe this property warrants the Best Western 'Plus' designation. It is old, deteriorating, and very dated in décor. Our floor was designated non-smoking, but the hallway reeked of cigarette smoke - don't know if it was from a 'cheater' or because it's nearly impossible to get the smell out once it settles in. The room was spacious enough and clean enough and the made-to-order breakfast omelet was good. Immediately adjacent to the Tacoma Dome, if that is what you're here for. Now for the negatives: stained and patched carpet. Sofa sleeper was stained along the top edge of the seat back - looked like perhaps with scalp oils - gross. Bathroom cannot accommodate more than one person at a time as it is quite small. The toilet sits abnormally low at 12" seat height - awkward for anyone over, say, 4'6" tall. Light switches mounted low as well. This cannot have been to accommodate a wheelchair user as there is no way to get a wheelchair in that bathroom. Worst of all, the electrical outlet in the bathroom was so worn out, the hairdryer plug would not stay in the outlet but kept falling out. This was quite obvious, was not a new problem, and should have been taken care of LONG ago. No other outlet in the bedroom area except behind furniture and on the desk lamp base. Tried to plug cell phone into the outlet on the lamp base, but it did not put out enough juice to charge the phone. So no way to dry hair or charge the phone. Told front desk about it and she apologized but made no accommodation for it whatsoever. Really disappointing that they would simply let this go, with the attitude of "too bad" for the traveler. We paid $125/night - I would say it's about a $65/night hotel. Nothing 'Plus" about this property!

    « Exceptional service and top notch catering! »

    We were here for a work sponsored event held in their Seahawk Ballroom. The staff was very helpful and the hotel was well kept and beautiful. Curtis, the manager helping us, was out of this world. He was always available and went above and beyond again and again. The catering was also delicious. Would stay again today!

    « Nice place, but eat somewhere else. »

    The room was a bit small, but clean and everything worked. The restaurant was terrible. We waited almost 30 minutes for our food after ordering, and there were maybe five or six couples in the restaurant. Also, their menu is extremely limited on "event nights". Maybe five items on the menu. We were staying there for a concert that night at the Tacoma Dome. Also there is no room service on "event nights."

    « Perfect location »

    Perfect location for shows at the Tacoma Dome. So close. The hotel was clean and comfortable. We enjoyed the breakfast and the lounge before our show. Highly recommend the Mediterranean restaurant across the street as well!

    « stay is good but eat elsewhere »

    great rooms but food service and food choices on the nights we stayed. The room was clean and roomy. The front desk and housekeeping were great. The service in the restaurant was sub-optimal. I would still recommend this hotel overall and very good experience.

    « Best place to stay for Tacoma Dome shows »

    Not only is it the closest hotel to the Tacoma Dome, but it's a great place to stay anyway. If you are going to a show at the Tacoma Dome, you aren't having to compromise quality for proximity. You may find a cheaper hotel elsewhere, but when you factor in not having pay for parking and the free hot breakfast it's a great value. You're as close to the Dome as you can get. The lobby was nice, the hotel clean. The internet actually worked with no speed or connectivity issues. My wife and I like the room cool and the air conditioning worked great. It was a central air style, not a "unit" sticking out the side. Breakfast was great. Fresh made omelettes if you like. Make your own waffles. Juice, milk, eggs, potatoes, sausage, biscuits and gravy, cereal, yogurt, fruit and more. (Yes, I love starting the day with a filling breakfast.) I didn't go into the bar, but it was packed after the concert and looked like a great place to relax. My only gripe was the lack of power outlets. If you have medical equipment (such as a CPAP) or want to plug in your phones to charge you have to hunt for plugs. I needed an extension cord (which the hotel brought up quickly) to help me plug in my CPAP. I point this out because a lot of older hotels have been installing power "stations" on desks and nightstands that have additional plugs on them as well as USB charging ports. It's the little things like that which help. Overall if I come back for a Tacoma Dome show again, I won't even look for another place to stay than here.

    « This place I could stay 365 days a Year! »

    Upon arriving we were greeted at the front desk and reconized as diamond members right away. The desk clerk was very helpful and kind. Our room was on the top floor 6th and it was a suite. And let me tell you OH WHAT A ROOM. Not only a whirlpool spa but a sauna as well, YES in the room! My husband was very pleased with that. The room was pure luxury. The bed was very comfortable the pillows just right. The hotel is very well kept, I seen housekeeping cleaning all the time making sure that it was sparking clean every where. Breakfast had everything you could want even fresh made in front of you omelets. And having to go to and event at the Tacoma dome, could'nt have been better we walked and saved the parking fee, it's just around the corner from here. Our stay was perfect thank you Best Western Tacoma for all you do! As my title said I would stay here 365 days a year....

    « Excellent Service-Beautiful Place »

    Upon arriving we where greeted by a very helpful and front desk lady. She reconized us as diamond members. The room we recieved was so very nice. it was a suite and had not only a whirlpool tub but also a sauna my husband was very pleased. The bed was excellent, pillows just right. Overall I could have stayed here 365 days! Yes it was that nice. The interior of the hotel is beautiful and well kept. When looking around I seen maids cleaning all the time making sure the glass in the elevators was clean as they are solid glass. The room was behond clean! WOW even my pet peave of the corner areas was clean! And the view from the sixth floor was awesome. Will I stay here again you bet! And events at the Tacoma dome wow you can walk to and avoid the parking fees. It's right around the corner...Love this place

    « Good value, if unexciting »

    Clean rooms, good breakfast, free wifi. Location is not much to look at being in a rather industrial part of town. But if you just need a place to put your head down after a day out in Tacoma/Seattle, it's a good value.

  • 3
    « Good Location, adequate hotel »

    This hotel is nothing to get excited about, but it's a good place. There's nothing wrong with it, and the rooms are clean, but if you're looking for a fancy night away, this isn't it. If you're looking for a place to sleep, close to downtown, with good value and free breakfast, this is a good place. Excellent staff.

    « Great Front Desk Service! »

    Nice hotel. Quiet & clean. Parking is limited, but we were able to part underneath. Fairly close to the Convention Center, drove each day as the hotel shuttle was very busy. Good breakfast was included.

    « You Must Avoid This Hotel. »

    I've never written a negative review, but this will be my first. Longstory short, I moved to Tacoma because of the military and was staying at this hotel while I found a place to stay. While staying there my moving van was burglarized in their parking lot and everything of value was taken. I lost over $8000. The hotel itself is located in a crime ridden area and there have been countless incidents on the hotel grounds. How this event earns them one star: The hotel staff, mainly the managers, were both incompetent and uncaring. I was burglarized at 7am, they have no security after 6am, the staff noticed something was wrong with my truck and did not inform me. The criminal spent 30 minutes unloading my goods and there was no security systems in place. Four hours later I would realize my moving van was burglarized and notified the police. The hotel manager (Victoria) had footage of the deed taking place yet did not know how to work their camera. The quality of the video was so bad you couldn't make out the face or the license plate of the criminal. Worse of all, the manager TJ took his sweet time to see me and the other manager was condescending and rude. The video evidence would not be handed over to either the police or myself. Evidence that could aid in finding the criminal. Instead, they kept avoiding me, making excuses. Managers were never available to me, no one would allow me to contact them and finally it took threatening a lawsuit for the video evidence to be given up. An entire week and a half since the incident. I was told by their own staff who I talked to in the halls that the managers were rude, incompetent and unwilling to help. They said break-ins were a frequent occurrence and the hotel leadership would just sweep it under the rug to cover their negligence. Moreover, it took dealing with a condescending manager, Victoria to get comped my stay. Seperate incident: Homeless women walked in the same day of my burglary and sat at the breakfast tables and ate food with her bare hands as the managing staff watched. In summation: I cannot stress this enough, do not stay here. -It's in a horrible area -Incompetent/Negligent managers The way Victoria addressed myself and my fiance in regards to the situation was infuriating beyond all comprehension. Thankfully I have self restraint. Seperate note: If you are military and PCSING here, avoid this area at all cost.

    « Next to the Dome, and Lamays and Brown and Haileys »

    This is a very easy to reach Best Western. Being right next to the Tacoma Dome, you never will get lost finding it. Also with LaMay's Automotive Museum also within walking distance it makes this a great and quiet place to stay. Also, Brown and Hailey's is 2 blocks down the road. The Museum district is a few blocks down the road and the Transit Center (rail etc) is a few blocks away. Made to order Omelets was a great treat too. Location, quiet and good location.

    « Yvette Spokane »

    This hotel is clean and SUPER convenient to Tacoma Dome, so if you're there for an event this is the best place to stay. And parking is FREE! We were there for the state bball and wrestling tournaments so we didn't venture to anything else other than the Mediterranean restaurant a block away and a firehouse building which housed several other shops and restaurants. However it was going through renovations at the time not sure when they anticipated its completion. Anyway if you're going to the Dome stay here it's worth the convenience.

    « Had a great stay here, pet friendly! »

    We stayed one night here. We needed a pet friendly hotel. The Best Western Plus was just what we needed. The rates are very reasonable. When we checked in the receptionists were very friendly,professional and we even got a gift bad for our two little dogs! They even asked us to bring our doggies by for them to see. Very nice to encounter a hotel that truly caters to pets. The pets reside on the second floor.The room was very comfortable and clean. This room with a refrigerator was an extra bonus to us. What we liked especially was an enclosed parking lot underneath the hotel. It seemed very secure and safe. This hotel is adjacent to the Tacoma Dome where various sporting events take place. You can walk directly over to this venue without needing to drive your car. Very convenient. The free breakfast had more hot food than some other motels/hotels we have encountered, also. This Best Western Tacoma Dome Hotel is just a few miles from the waterfront and Tacoma's old town shops and restaurants. We visited in February which made for light traffic in town and easy parking. Recommend off season tourism if possible to enjoy cheaper accommodations and no crowds. Happy Trails!

    « Tacoma Westrock Tacoma Mill 2/25/16 »

    This Hotel offered everything to make my trip successful, th location, the facilities and the staff were all excellent and set the tone for my visit. It has many restaurants ( some with in walking distance) near by and the staff will suggest and give directions to them. The room was clean, easy to get to and the bed was very comfortable. House keeping was on top of things and the room was fresh and clean. I'll be back. GR

    « Highly recommend »

    The location was convenient for the activity that we attended. The room cost was comfortably affordable. The amenities that were included were excellent. Transit transportation was located within 1-2 blocks. Ammar's Mediterranean Grill is a wonderful fusion restaurant across the street.

    « Positive experience, would certainly come back! »

    I was in town for a downtown trade show and ended up at the Best Western Plus as the downtown hotels were sold out. It ended up being easier than I anticipated. I parked my car at the hotel, and then took the Link train to the convention center, never using my car again until I departed. I got into town around 1pm and my room was already for the evening. I dropped off my bags, and hopped on the train and was at the convention center in no time flat. The staff was quite friendly and prompt. I came back after dinner with a craving for some chocolate and the front desk woman promptly had some Peppermint Patties for me - yum. The lobby and breakfast area is clean and well kept. I enjoyed the breakfast, and despite the hotel being quite busy, the breakfast was well stocked with plenty of places to sit and eat. They even had a fresh omelet bar. My room was comfortable as was my bed. Nice flat screen television, the internet worked well and I got some work done as well. Went for a morning jog and created a nice loop I enjoyed, the water is pretty in the morning light. Then, came back to the sauna, I wish more hotels had sauna's as I love them. It was a pleasant stay and I would stay again in a heartbeat, although I like being closer to the convention center.

    « Nice for a concert but that is about it »

    This is our 6th time staying at this hotel and the only good thing was we could crawl back fro a concert at the dome ad not have to worry about driving. That is the only good thing about this hotel. The staff are crap and very rude. They never have our oom ready when we arrive. They do just enough to get by!

  • 3
    « Okay »

    We made a reservation for 4 however the room was only set up for two occupants. The sofa bed is a joke - you really can't fit 2 adults and 2 children in the room that clearly stated occupancy of 4. The hot water in our room did not work at all during the entire length of our stay.

    « Perfect place to stay »

    Always love staying here the staff is wonderful, The front desk staff is always nice and give you a warm welcome. the breakfast is such a nice variety and always warm/hot and hits the spot. the wait staff is always friendly and ask if you need help also keeps up on the food when it is depleted. The lounge this time was much better service than the last two visits so we were pleased with everything this trip. Thank you!

    « Great location »

    There is a reason this is called the Tacoma dome hotel, it is extremely close to the Dome .After concerts and events the traffic is horrible and if you can book this hotel you should or you will be stuck in traffic for hours, waiting for taxies and shuttles is a mess after a event. I would suggest you try super hard to get a hotel within walking distance for any concert you may be attending at the Tacoma Dome! This Hotel was clean had great staff. The lobby was full of people waiting around for their rides after the show. The restaurant was good . This is a nice place no reason not to stay!

    « A nice stop. »

    A very beautiful hotel. One elevator was being worked on so gifts were left in each room as a token of their appreciation for putting up with the inconvenience. Very thoughtful. Room was clean and bed was comfortable. Was nice to have a restaurant to stay in the hotel so we didn't have to drive anymore. Food was very good and service was friendly. Breakfast in the morning was very good. Although we didn't see the option of omelets the rest was delicious and a great start to our day.

    « Great location »

    We like to stay here when going to concerts at the Tacoma Dome. Staff is friendly and helpful. The amenities are great. The rooms are compact, but clean, and the beds are comfortable. Free wifi is nice and only had problems connecting in the morning. Free parking in the garage is also nice. Overall we were very satisfied with our stay and would recommend this hotel.

    « Excellent service »

    Very clean hotel that was located fairly near to where I needed to be. The staff stood out as very cheery and helpful. During my stay, one of the elevators was out of service. In my room there was a "treat bag" with a note apologizing for the inconvenience that contained some candy, popcorn, and bottled waters. A nice touch for a really minor inconvenience that stuck in my mind.

    « Needed a hotel quickly! »

    I needed a hotel room quickly as I was in an accident on the freeway and couldn't drive home that evening. Very clean, decent beds and pillows and loved that there was a microwave and fridge in the room and breakfast was included. The only pitfalls were they had designated underground parking, but it wasn't secured. It looked like at one time they had keycard gated access, but no longer. I ordered a cheeseburger and the cheese was put on the bun at the last minute. Nothing like cold cheese and a warm burger. The onion rings were awesome tho! All in all, I would definitely stay here again. It's about 15-20 minutes south of the airport but because so it is better priced.

    « Excellent property »

    Everything is top notch at this property. The area is a little depressed feeling but that is not the property's fault. All staff was helpful and friendly. Internet needs some work. Food was good for breakfast. Would definitely stay here again to visit family in the area and stay for business if needed.

    « Great room »

    I have stayed at this motel several times and I've never had a complaint. The staff are always pleasant and do there best to accomadate my needs. I've found that the breakfast is above average for motel breakfasts. I do believe it would be better if they refrigerated the yogurt instead of just being on ice. I am a diamond rated Best Western member and stay in motels three nights per week. Thi s is one of my favorites to stay.

    « Amazing value »

    The staff are all very courteous and professional (almost all of them asked if I needed anything). The room was clean and comfortable. The exercise room had the equipment that I prefer, and the sauna was great. The complimentary breakfast was excellent, and the lounge/ restaurant has great food, a good selection of alcoholic beverages, reasonable prices, and awesome service. The (free) parking garage has large spaces and is easily accessed. Next time I'm in town, I'ii certainly be back.

  • 3
    « Affordable Stay »

    Affordable stay, but not recommended if you have business in downtown Seattle. I like that it was in a quiet neighborhood, and the clean room.. However, it takes more than hour by bus to get to the city center. Ideal if you have your own vehicle and have no time constraints. If you avail of a taxi to get to the city center, be prepared to pay more than a hundred dollars. And be sure you know what exits to take - not all local drivers know the way to the city.

    « Hotel room »

    The hotel is good. The complimentary breakfast needs to improve. We found that one of the yogurt in the breakfast has passed the expiry date. The waffle mix is below standard, we saw a lot of waste by customers to leave the cooked waffle on the table without finishing it. The staffs are friendly and the rooms are clean...Overall rating is above standard.......dd dd ss dd ddd dddddddd fdddddddf dsf dsfd sdfdsfd dgdgdf fsd f fsd fffsdfs sf sdfsdfsfsfsfd sdffsdfsdf fsdfsdfsdfsdfsdf sdssdf sd f fasdf fsfsdf

    « Lack of Hotwater in shower and heat in Room »

    This hotel doesn't meet standard for Best Western Plus. Lack of hot water in shower, not just for a short while, but for the entire night before go to sleep. The water only stay warm for a few minutes, and cold. At the time water is kind of warn, temp is not warm enough to take shower or wash hair. After turn on the heat in room for couple hours, the hotel room still cold. I feel the lobby is warmer than my room.

    « Overall a great value. »

    The hotel entrance is a little hard to get to given the steep hills nearby and it being right by the entrance to the Tacoma Dome. We had our issues and were lucky enough that there was no event traffic at the time, I could imagine that only making it much worse trying to get in. Very clean and large lobby. Greeted by friendly staff that chatted me up while I checked in. Free parking in the garage with an elevator close by to take you up to your room. Inner hallways were very old looking and feeling. Clean though with art work that consisted of pictures of nearby landmarks that were actually very nice. Rooms were what you would expect. Clean, plenty of pillows and enough linens. Nice HDTV, but like most places they did not have HD cable. We had a room on the South side which faced the Tacoma Dome, not very nice. Get a North side room and you will have a better view of the Tacoma skyline. Bath was really bad. There was no ventilation in there so any steam from a shower made the mirror impossible to use. The shower itself had very old handles (like 80s old, not the good vintage old) and made a high pitched noise when turned on. The shower head was very high up, which being 6'1" is usually a good thing, but there was no pressure so I felt like I was being rained on. In hotel bar was nice. We spent some time there and enjoyed the happy hour menu with decent food and beer/spirits. Free breakfast was a hot buffet and your normal faire. All in all this place gave us what we want and the price is right. I would stay here again if needed.

    « First time in Washington State »

    This Best Western serves all purposes! Very Clean and Nice. Free Breakfast! Free Internet! Nice parking! Local to businesses and restaurants and I-5. Best of all the Bar inside the hotel is awesome. Special thanks to our Bar Tender Cehak for a wonderful welcome and experience for our first time in Washington!

    « Adequate. Older but adequate »

    We stayed here while visiting family, primarily because we had a Livingsocial voucher. The room and lobby were clean and the staff was very friendly. Breakfast was average but highlighted by the individual omelette preparation. Parking is free under the hotel. The location is ideal for wandering Tacoma and the tourist spots.

    « Great stay »

    Had a very brief, but nice stay here. Surprised it had a full serve restaurant & fitness center. Plus it takes pets. A real plus for me and my dog. Location is literally behind the Tacoma Dome if attending events there. No need to drive, just walk out the door.

    « Best Western Plus Tacoma Dome »

    We stayed here because I had a freebie. It was still reasonably priced. Great made to order breakfast omelettes, very comfortable bed and nice room. Short walking distance to free lightrail service into downtown running until 10pm. A bit difficult to get back to the hotel driving on an event night for the Tacoma Dome, but overall I would recommend this place for its easy access to Tacoma. Stay here and go see all the museums!

    « Ok room, not ok staff. »

    Booked this hotel because it was very close to my job orientation. The room was small but nice. The only complaint I have about the room was the sink only had burning hot water. I could never get it to turn cold and the shower only had cold water or burning hot. No in between. Most the staff I saw were polite, except one girl at the front desk. I asked her if I could have a later check out. My work wasn't done until 3 and I had a friend with me and she didn't have a car so she was stuck at the hotel until I was done. The lady (wish I knew her name) told me I could NOT have a late check out. I told her the situation and she rudely told me I could leave at 2 but that was the latest. My friend was more then welcome to wait in the lobby for an hour. The next morning after I was at work a housekeeper came knocking on our door. My friend told her we have a late check out at 2. Not an hour later another house keeper shows up with a cart... I don't think I'll stay there again unless I really want to be right next to the Tacoma dome.

    « Visiting »

    We stayed for a weekend getaway. The hotel is situated very close to the Tacoma Dome but not too easy to walk to it. We lived the parking garage, room service and free vouchers for breakfast. The room was typically smaller than other Best Westerns, especially the bathroom. It was clean and quiet. Good stay.

  • 4
    « Great stay »

    Great stay. The room was clean. We had a 2 double beds. The bathroom was very small. It was close to the light rail that will take you to down town Tacoma. There is also the train you can catch also. The breakfast was good I do although have 2 complaints with it. The food was not hot, barely luke warm..and our last day which was a week day the gal doing the omelets only was using 1 pan. So it caused couples to wait..that was a little frustrating. And twice we had housekeeping leave behind a cleaning rag. The first day my spouse took it to her because she was in the hallway and than it happened again the next day.. at least the room was clean. We would definitely stay here again.

    « Good First Stay »

    Stayed at the Best Western Tacoma Dome, great stay, all around very helpful staff, wifi was a little wonky, but everything else was great including the breakfast, freshly made omelet made my day. The group took 2 nonsmoking rooms w/ 2 queen's each, very comfortable, all around good experience.

    « Had a great stay! »

    I used to travel 4 weeks of out 5 and became a spoiled Hilton and Marriott guest. I forgot how nice Best Westerns can be. Room was well appointed, huge tv, kind of a smaller bathroom but plenty of room. Only down side is the elevator service. There are two elevators servicing all 6 floors and their 2 sublevel parking structures. I would definitely stay here again!

    « I'd stay again. Very good for the price. »

    Clean, excellent breakfast including made to order eggs or omelettes. Shower was not good because it was a hand held and it did not properly point so you had to hold it to clean body, making it difficult to shampoo hair and being cold if just standing there wet. This hotel was located fight next to the Tacoma Dome parking lot. I am not sure how this room would be if there was an event occurring at the T-Dome.

    « Close to Tacoma Dome and Downtown, but not much within walking distance »

    The service was fine, didn't talk to anyone after checkin. The room was ok, clean, but not fancy. The location is great if you're going to the Tacoma Dome or downtown, but not much else w/in walking distance, and the parking is horrible. They do have free wi-fi, which is a must, and free breakfast, which is always a plus. I didn't try the breakfast.

    « House Hunting »

    Excellent place to stay. Great service from the front desk, Waitperson, Bartender, and Housekeeper. The room was clean, comfortable, and spacious with a desk, microwave, and small fridge. It had great food in the restaurant. I recommend the salmon which I must admit that for it size I was VERY surprised. It also provides a Very Good breakfast with numerous options as well as a nice lounge in which to unwind in if you so wish to do so.

    « Good Stopover »

    Good place for a stopover on a recent trip stateside to Seattle and the Olympic Peninsula. Not too expensive with very decent service. We were reassured there is no noise from the highway, however you need a car if you have not dining in. The location is not really romantic. Good breakfast included in the room price.

    « thank goodness i didnt have to pay for this... »

    I was very pleased with the service when I checked in. I left my husbands name at the front desk with keys for him and our friend where staying with us. I was there for work, they where there for leasure. when they got to the hotel when I was at a show working around midnight, I got a call saying he wasn't allowed to enter the hotel and they had no information on me having additional guests. I got in trouble for not working cause I was on the phone trying to get them into the room. they almost just drove the hour back home. the bathroom had a random plastic circle glued to the floor instead of properly repairing the floor. thank good I wasn't paying for this room.

    « Good value »

    Located right next to the Tacoma Dome. Probably great if you're going to a concert. Otherwise, it was an industrial, rather ugly neighborhood. We found a parking spot but it seemed like the parking was limited, because the main garage was full. Ask about this is you plan to arrive late at night. The wi-fi worked, but initially I was getting error messages that said I was too far from the server when I was in my room. Ten minutes later, it worked fine for the rest of the night. The hotel looked old, but it was comfortable and clean. The breakfast had a made to order omelette station, which was a very good. Overall, a good place to sleep for a night at a good price.

    « Best Western PLUS Tacoma Dome Hotel, Tacoma »

    WOW, the hotel was extremely a wonderful experience. Everything was so very clean. Windows, doors, reception area, breakfast area and guest room all spic and span, no bits of paper for food could be found. I could not smell any odor from the previous guest in my room. The room seemed very sound proof as I could not hear other guests coming or going.

  • 5
    « Perfect in every way »

    While on a road trip, Tacoma was merely an overnight stop, but this hotel is one to come back to. There is lots nearby to see and do with a great hotel for the night and a complimentary hot buffet breakfast with much variety to start the day. Although easy to get to from expressways, we got caught in traffic, so timing is important.

    « Great Hotel for the Business Traveler »

    For the business traveler that needs a bed and basic amenities, look no farther. The BW Tacoma Dome is one-stop shopping for a decent bed, food, and drinks. None of those are boutique chic; however, they're all immediately accessible and the rooms come with free wireless (which IMO shouldn't be a thing, but apparently it is). Downtown Tacoma is not right out the door and the Tacoma Dome's events may load the BW with anything from concert goers to throngs of school-aged competitors. But if you need a place to stay that fulfills the business travelers basic needs, you'll have a hard time doing any better at their price point.

    « What a bargain! »

    What a bargain this place is. It is clean, near everything, free underground parking (no unpacking your car in the rain), a fabulous breakfast where they even have a custom omelette station, and courteous service... all for far less than anything else around. We will make this our go to place when visiting Tacoma from now on.

    « Pleasantly Surprised! »

    Exceeded our needs! The ADA room for my Mom was very nice and all that we needed. The breakfast staff was very helpful. Access to the RV show next door was very good as well. Did not use the gym but it looked very nice.

    « HER OWN CAR!!!!! »

    The reason for our trip to Tacoma was to take in a concert. We were very relieved to learn that the shuttle at the hotel would take us to the theater. The desk staff told us to come down at 6:30 and we could get the shuttle. We did that and we were told the shuttle was doing a pick up and would be right there. The shuttle got tied up in traffic and did not arrive. We were beginning to worry when VICKY JULES approached us and offered to use her car to make certain that we got to our concert on time. Vicky works for you and she is one of the capable people who man the desk for check in. We were so VERY IMPRESSED that she would do that for us. You are very fortunate to have such a person in your employ. The story of how she helped us will be repeated many times and your establishment will be highly recommended. If ever we are in Tacoma again The Best Western Plus Tacoma Dome is where we will stay. Great customer service is hard to find these days but your establishment has it. Thanks for the memories.... Oh the concert was fantastic by the way.

    « Great Staff »

    Hotel was clean, and comfortable. Front desk staff had our reservation and room keys ready to go as soon as we walked in the door. The 12pm check out was nice too. Location is pretty good. It is right in the parking lot behind the Tacoma Dome. The main street is about a 2 minute drive/10-15 minute walk away. It was close to bars/restaurants/museums etc. Not sure I would walk it at night, however they do offer a complimentary shuttle service between certain hours. This was great as we got a ride to a local pub down the street. They also offer a great complimentary breakfast which includes hot items such as made to order omelets, among other hot and cold breakfast items. The young male that worked the breakfast station went above and beyond to make our stay memorable. His customer service skills were beyond exceptional.

    « Good Location for Touring »

    We were within walking distance of public transport but chose to walk to the American Car Museum. We were within a decent walk of the History, Art and Glass museums as well. Our room was clean and well appointed.

    « crummy room when you book through discount site »

    A pretty nice hotel in Tacoma, nice breakfast. We booked through Hotwire and got a really crummy handicap room. No bathroom counters, tiny room, dirty bathroom tile and not nearly as nice as the standard room. Ask at check in what kind of room you're getting. We checked in late at the night, the first set of keys didn't work so by the time we finally got into the room we were too lazy to try and change rooms....wish we did.

    « Friendly service, clean room, good breakfast »

    This place is literally right next to the Tacoma Dome. The staff was very welcoming and friendly. Our room was nice, and the free breakfast was considerably better than what you find at other hotels. We will stay here again.

    « Okay hotel »

    The staff were wonderful. The hotel is small. The quality of the building gives you a quiet night. The breakfast was minimal, but okay. The hotel is a perfect spot for car rental return for Seattle Tacoma airport.


Getting to the hotel ...

All directions
·From: The north. Take Interstate 5 South to Exit 133, then exit to East 26th Street and turn right on East E Street. The Best Western Plus Tacoma Dome Hotel is just ahead. ·From: The south. Take Interstate 5 North to Exit 133, follow to the left to East 26th Street. Then exit on 26th Street and turn right on East E Street. The Best Western Plus Tacoma Dome Hotel is just ahead.