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The Parkview Hotel, BW Premier Collection, Syracuse

713 E Genesee Street, 13210-1505, Syracuse, United States - See on a map
The Parkview Hotel, BW Premier Collection - Parkview Hotel, BW Premier Collection The The Parkview Hotel, BW Premier Collection is ideally located in the center of Syracuse. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Style and Sophistication in Downtown Syracuse. The Parkview Hotel, BW Premier Collection is in the heart of Syracuse’s historic downtown and offers travelers the perfect combination of comfort and service, in a boutique hotel that’s clearly individual. With a cozy lobby wonderful for relaxing by the fire, and a first-class business and conference center, The Parkview Hotel is sure to become your favorite Syracuse destination whether you’re here for work or fun. We’re pet friendly, too. Upstairs, our handsome guest rooms are spacious and relaxing. Wake up each morning and enjoy a deluxe hot breakfast, on the house! We are here to assist you with whatever you need for discovering downtown Syracuse’s exceptional shops and museums.

BW Premier Collection

The Parkview Hotel

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Hotel advantages

  • Lounges/bars
    Lounges/bars
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 611 guest reviews
NOTE ISSUED
Excellent
274
Very Good
234
Average
76
Poor
22
Terrible
5
REFER TO NOTICE
Business Business
118
Couples Couples
145
Family Family
207
Friends getaway Friends getaway
43
Solo travel Solo travel
45
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great place to stay!"

5
golfmastersrange, Clover, South Carolina 17/09/2019

Parkview is a great place to stay for pleasure or business. Located near the downtown area and university, within walking distance to both. Everyone at hotel gave excellent service and made sure our trip for a college football game was great.

"Great Stay!"

4
Lindsay J, Brooklyn, New York 17/09/2019

This hotel is in a great location, has free parking and the staff was great. This was our second time staying here and I would gladly stay again. My only complaint was that the mattress and sheets felt worn and could be replaced, but overall great stay and very clean.

"Enjoyed our stay while visiting the NYS Fair"

5
User 13/09/2019

Our rooms were bright and comfortable, updated with all the amenities. Staff were exceptionally knowledgeable and helpful, in particular Brettlyn at the front desk and Chris, our driver. Both went out of their way to make our stay the best it could be.

"Great hotel, pleasant stay"

5
me0kat, Montreal 03/09/2019

Parkview Hotel was a refreshing and positive experience. We stayed during the labor day weekend for 2 nights as we were visiting Destiny USA mall and the New York State Fair. This was close to everything. It is our third year in the area and have usually opted for a Comfort Inn closer to to the fair however Parkview was a winning choice downtown. The free parking and breakfast won me over. The building has a bit of historic charm and it is nicely renovated. The hallway carpeting, rooms and ammenities are all tastefully redone. Instead of curtains, rooms have plantation style shutters which added to the unique factor. Check-in and checkout was quick and flawless. We booked through a third party site and found the price to be cheaper compared to other hotels of the same ranking within the area. Our king room located on the 5th floor was next to the elevator but it was pretty quiet in the hotel. We didn't hear banging doors or loud footsteps. The only complaint is the outside noise coming from the highway or sirens blaring from emergency vehicles. Saturday night seemed particularly loud however I know this out of the hotel's hands. Sunday I slept peacefully and didn't notice any noise. If possible, try requesting a room that is facing away from the main streets/highway as it may be quieter. The room itself was a comfortable size, the bathroom is small, with a pedestal sink and no counter space, however there is shelving to place your toiletries and lots of racks to hang towels. I loved the vintage style of the decor and the double shower head provided a great bathing experience. The room has everything you need, flat screen tv with lots of channels, more than other places I've stayed at (not sure if this was satellite but the list went on and on!), they have one of the fastest and best WIFI connections I've ever experienced. Not kidding, I ran a Speedtest and it was clocking at around 93 Mbps. SUPER impressed. You don't even need to enter a password or sign on, it's automatic. Room has mini fridge that is actually not so mini, it was a good size with 3 shelves and a little freezer that can contain quite a bit. This came in handy when we had boxes of leftover food, everything fit well. In terms of bedding, the pillows were great, there were some thinner and thicker for you to choose and they actually retained their shape. I hate pillows that deflate or sink in so these were perfect. I read some other reviews of people complaining about the bed being too soft, or too hard- our room had a more traditional spring mattress that does not have a mushy pillow top. This was on the firm side and exactly what I needed. It's possible that some rooms have newer "cloud" mattresses which will be softer. In terms of the complimentary breakfast, this was comparable to other chains. Mix of hot and cold items, yogourts, oatmeal, fruit, cereal, bread, bagles, pastries, scrambled and hard boiled eggs, sausage, bacon and potatoes. They also had the cutest little cartons of regular milk and chocolate milk. If you're not into dairy, they even had almond milk. The only missing item was a self serve waffle maker. Truly nothing bad to say about the hotel or staff. I would definitely recommend it and come back next time in Syracuse.

"Nice hotel"

4
tongc2017, Toronto, Canada 02/09/2019

Hotel is renovated to meet the premier level of best western brand. Parking and deluxe (comparing with other bw hotels) breakfast buffet are included. Rooms are clean and beds and beddings are comfy. However, we checked in late and, at midnight, we noticed that the toilet was broken with no water in the tank after 1 flush. At 1230am, we needed to switch room, which was not properly equipped as good as the original assigned room. Staff did make efforts to resolve and accommodate. The hot breakfast includes potatos, bacon, sausages, eggs and oatmeal.

"Hidden Gem in Syracuse"

4
User 30/08/2019

There maybe fancier hotels but the Parkview is a well maintained hotel that is close to Upstate University where my son attends. Excellent value, great location, and good breakfast. We will definitely be staying at the Parkview!

"my review"

4
User 27/08/2019

Hotel is clean. Associates are courteous, pleasant, helpful. Breakfast was good - missed pancakes or waffles. Price high for a Best Western.Maybe the location and events made it high. Room was big and clean.

"Very nice hotel "

5
User 26/08/2019

The Parkview is a very nice hotel in East Syracuse, a 10 minute walk to SU and 15 minutes to the armory square restaurants. Rooms are comfortable and well equipped. Internet is a breeze and very fast. The complimentary breakfast is excellent. Lots of parking behind the hotel. Would definitely stay there again.

"Wonderful One Night Stay"

5
Trenton L, Buffalo, New York 20/08/2019

My wife and I spent the weekend in Syracuse and stayed at the Parkview. The room was a corner suite on the top floor and had views of the park (just like the name of the hotel would suggest). The room was clean, bright, comfortable and overall a joy to stay in . As vegetarians we also appreciated the fact that Strong Hearts Cafe (a vegan/vegetarian restaurant) was right next door. Bonus!

"Mixed bag!"

3
Agnes K, Hackensack, New Jersey 19/08/2019

Beautiful older building in nice part of town with ample parking. Beautifully decorated lobby, common areas and private rooms. I was given a very hard time by the front desk before when I had to adjust my reservation a week before our arrival date. Thankfully, I was able to resolve it all by calling the Best Western customer service. The "Bistro" is open from 6pm to 10pm we were told upon check-in. Since it was pouring rain outside, we decided to have dinner there. Big mistake! Food, while not expensive, was not worth the horrible service. Bring an umbrella and walk to better dining options near the hotel. Also, ask what kind of bed your room will have. I need a firm mattress and our bed was a "cloud" bed. Too soft! My husband even fell out of the bed and that was not a pretty sight.

"Great Hotel and Staff"

5
User 12/08/2019

We like to take in a show at the amplitheater and rather than drive home after a long night, stay at the Parkview. Great hotel with a friendly helpful staff. Well cared for bottom to top, you could find more modern hotels or flashy if you need it.... but we love the character of the place! Like fine wine!

"Close to Syracuse University"

5
User 06/08/2019

Location was easy to find, near the University, 2 night stay and we were upgraded, breakfast included as well as parking. You could walk to restaurants if interested. Not far from downtown. Very clean, modern and bright. Our room was very big with a mini fridge. Bathroom was smaller but no worries.

"Beautiful hotel"

5
hiltongirl27, Rome, New York 06/08/2019

You can tell the hotel is almost 100 years old because of the architecture of the building, but the inside is absolutely beautiful. Everything is newly renovated and modern. The hotel has a "at home" feel and the exceptional front desk staff makes you feel right at home from the moment you check in. I love that there is free parking and breakfast, and I can't believe how nice your fitness center was. I look forward to staying here again if I'm ever in the Syracuse area and being that it's located downtown, there is so much to do locally,.

"Good and Convenient"

4
iGoer, San Jose, California 04/08/2019

Located near university (if that is on your to-do list). Location is also convenient for downtown, and destiny mail is short distance drive. Parking is free. Staff is friendly. Breakfast is reasonable Rooms are clean and spacius.

"Stay Elsewhere "

2
CtheSuntoday, Michigan 30/07/2019

Driving through New York and needed a place to retire for the evening. Chose Parkview after reading mainly positive reviews and the fact that their description stated that the hotel was recently renovated in 2018. First don't be fooled..some areas have been renovated but it's a very old hotel and it shows. It's basically a band-aid. The location does not feel very safe or secure . We checked in after 8:30 and were traveling 11 plus hours otherwise we would have looked for an alternative hotel. Although our vehicle and belongings we left in the parking lot behind the hotel were intact in the morning. The first room we were given had black debris on and under the mattress pad that looked like evidence of bed bugs. We called front desk and were immediately moved to a room on a different floor. This room also had black debris under the mattress pad but not as much. Needless to say I slept with the lamp on all night. We didn't have breakfast which was included, so I can not comment on breakfast. We left as soon as possible in the morning. The bathroom was clean although small. Mattress was lumpy and soft.

"Weekend getaway -"

4
ydclnewman, Hillsborough, New Jersey 29/07/2019

Our over all experience was very good - rooms very clean and staff helpful!! The only slight glitch was I forgot my toothpaste and I called the front desk - We were dressing for a wedding we were attending in the area. So I called down to the front desk and they were polite but it took SO LONG to have them bring it up - I had to call again! Normally it would not have been a big deal however we were all meeting to go over to the venue for the wedding!

"Reasonably priced for a short stay"

4
BrienSz, Piscataway, New Jersey 25/07/2019

My daughter and I came to Syracuse to visit the college. The hotel is located less than a mile from the main campus. The front desk people were very nice. The room is quite large for such a reasonable price (under a hundred before tax). Shower pressure was great. Breakfast food was plentiful and hot. Coffee was surpringly good for hotel coffee. The nit is that the walls are a little thin. This could also be because we were on the first floor. You hear everything, including the delivery truck back in at 4am. We also heard someone elses bathroom flushing. I would go back but request one of the floors off the main floor. If you are in town for a night or two, this is money well spent.

"BEAUTIFUL HOTEL, SOME PROBLEMS"

3
User 25/07/2019

I arrived late, and struggled by myself, a senior, trying to even get in the front door, then I could not get my bags up the short flight of steps to the elevators, Stacey, the only clerk there, told me point blank, there is no one to help you here, and that included her, an obviously uncaring , lazy woman, who would not move off her chair...I have never seen that before. for seniors, or those who need the services of a bellman, forget this place, no one there... finally, after making two trips, I got my bags into the room, but had nothing but problems with the key card, it wouldn't open the door to my room. I also was reserved for a room on the sixth floor, but instead checked into a third fl. room, with a faulty door The following morning, when I tried to get OUT of the room, I couldn't, I banged on the door, tried calling out to someone , no one there, it was a panicking situation... Didn't notice any hotel phone in the room either, so had to CHARGE my cell phone to make an SOS call to the Front Desk. ,,,, they sent a lovely repairman, BILL, who attempted to fix the door, said it was off balance, and after several attempts, they did move me to the original room I was promised on the sixth floor.....I was there only to see my very sick daughter at the hospital, so didn't care about a suite, or views, but I did care about the door being broken,,. I believe that is called unlawful detention, when you cannot get out of a room, and what if a fire had started??? scary thought. The two people that were great at that hotel were the overnight desk clerk, Jennifer, so sweet and helpful, and always upbeat, and Bill the handyman.....both gems. Also, Chris, the shuttle bus operator was great,.....

"Parkview in Syracuse , New York"

5
User 22/07/2019

Very nice room, the building is an old medical building that was made into a lovely hotel. I used to work in the building two doors east of the hotel. I went to see doctors in the building went it was called the Medical Arts Building. They have one of the best free breakfast you will find anywhere. It is a short drive to SU or downtown and Armory Square. Nice park across just the street. Hotel is easy to find.

"Very nice; recently redone; central to city"

5
Smitty09876, Westfield, Indiana 18/07/2019

The Parkview has had a good deal of investment put into it recently; it shows. The lobby, restaurant, and bar are all well appointed and done well. The rooms, quite nice and spacious. We had a corner room on the fifth floor (no. 500) and its very adequate space had a king bed, flat screen TV, comfy sitting chair, desk, a breakfast nook with dishes, a refrigerator, a microwave, and a sink....and then an adequate bathroom with sink, toilet, and shower. All in all, very nice indeed. And the staff on both the front desk and in the bar/breakfast area were very professional and attentive. Impressive. Note that the room was clean with one exception: the windows. Either during the remodel or from long ago, storm windows were added and while they certainly added the "tightness" of the room, on one side of the building in our room, the windows were filthy. Maybe a work in progress considering that the other side appeared to be clean? Just a bit unusual. Otherwise, still a fine place to stay.

"Simple ..Clean ..neat . Accessible to highways ."

4
User 16/07/2019

Simple ..Clean ..neat . Accessible to highways . Beds are nice . Very near to Syracuse zoo. one of the Best breakfast in our entire trip . Plenty of parking . recommend .Great stay. did not find any fast food nearby . University and hospitals ..

"Loved it!"

5
lpuff, Cincinnati, Ohio 13/07/2019

We needed a place to stay for a long weekend visiting family. From the lobby to our room, it was full of charm. Our room was large with a wall of windows overlooking the park by day and the Syracuse skyline at night. The breakfast offered was one of the best we've had. The front desk staff was friendly and helpful. The bartender, Brandon, also seemed to be the cook, dishwasher and breakfast attendant and did each job wonderfully. The only downside was the air conditioner in our room. It was as loud as a jet engine. We figured out that if you take it off energy saver mode at night, the room was cooled and eventually the sound becomes white noise without the constant cycling of on/off. The free parking is in a small lot behind the building. We will be using this hotel for all our future visits.

"Exceptional establishment"

5
joanbnyc, New York City, New York 01/07/2019

I selected this hotel after reading many positive reviews, and am happy to agree with them all! We were in town for just one night after dropping out daughter off at SU. I was not familiar with the city and so took a bit of a chance. First pleasant surprise- it was a mere 4 min drive from campus. Then on arrival, the exceptional desk clerk could not find our reservation. When I showed her my confirmation email, she realized that I had accidentally reserved the room for the prior evening! She could not have been more gracious an accommodating- assured me there was no problem and she could just move the date up one night. She didn't have to charge for the missed night and put me through the hassle of requesting a refund. When it appeared then appeared that there were no remaining king rooms ( the type we had reserved) She managed to find a “held room” which not only had a king bed, but was huge and bright with 2 walls of windows overlooking a park and the city. All around service and accommodations rank 5 stars. Oh, did I mention free parking?

"Nice place"

5
User 01/07/2019

Excellent service and price for a hotel in the $150 per night range. Classic, excellent customer service, clean, convenient location, breakfast, parking and internet was just right. I was traveling 10 days from NY to Toronto thru the Niagara Falls area and this hotel was one of the best during the entire traveling time.

"Oliver Buckley"

4
Jermiah Oliver B, Valencia 27/06/2019

This Hotel is ideal if you want to visit all the attractions in Co Wicklow the rooms are massive and very clean bathroom is so clean you could eat your breakfast in there, beds superb, Restaurant excellent, all refurbished you could smell the new carpet on the floors, but one thing that really annoyed me was the TV no Irish Channels only free to air satellite rubbish.... I told the lady at reception and she said no Irish channels I said isn't that strange she said it was no other comment.,,,,,

"Superb value in Syracuse!"

5
Geraldine D, Cork, Ireland 26/06/2019

Spacious room, spotlessly clean. Buffet breakfast was perfectly adequate. Central location. Friendly staff. Microwave and fridge in the room. Tea coffee and water available free in reception all day. Incredibly good value.

"Worth it!"

4
User 23/06/2019

Clean, updated, and chic design in a historic building. Central location within walking distance to many venues. Only drawback for someone on a business trip is the WiFi is extremely slow so I was unable to use it as needed while in Syracuse, NY.

"Amazing"

5
User 16/06/2019

The staff were very friendly and helpful! We loved the art decor decor and blending contemporary technology with the traditional atmosphere of the building. The staff were friendly and helpful. The pet friendly atmosphere was a plus; the staff shared stories about their pets with us. The park across the street was perfect for our dog. We stay in Syracuse every year for our annual trip to the zoo and this is the best hotel we have ever stayed at. The location is close to the zoo, the historical walking path, the armory district, the mall, the Erie Canal Museum and other attractions. The hotel is 2 blocks from the local shopping district and clubs as well. I haven't stayed at a better hotel since the Sagamore on Lake George. The rooms also have a refrigerator and microwave. There is also environmentally friendly soap, shampoo and conditioner. Just a great experience!

"Nice room - nicely remodeled bathrooms"

5
deborahrV8810OE, Orlando, United States 06/06/2019

Does not look like much from outside - older building. Rooms were clean and bathrooms remodeled. Staff was very friendly. I arrived for breakfast just as it was closing and the woman was very kind and brought me some food. She did the same for another couple that came in. Thought it was sad she had to throw the leftover eggs out instead of giving to the staff.

"Stayed one night. We were within walking distance to Syracuse Stage."

5
User 04/06/2019

Accommodations were clean neat and comfortable. The staff loaned us umbrellas for our walk to the theater. Breakfast included eggs, bacon, sausage, potatoes, oatmeal, toast and fruit. Coffee,water, and juices were available.

"Made our 50th Anniversary So Special!"

5
Travel19815144512, Stone Ridge, New York 27/05/2019

Thanks to Brettlyn and the entire staff at the Parkview Hotel, we felt so special and pampered during our stay, from the moment we checked in until the moment we left. The friendliness and smiling faces, politeness, while also being efficient and professional, each member of the staff was outstanding. They are all to be complimented on going above and beyound what we had expected. We will definitely be staying here on our next trip to Syracuse to see the ballgames. Even the bar area in the evening served a delicious chilli and had an extensive quality licquor selection. Allison (I think that was her name) suggested our selection and we were so very pleased. Kudos to the chef as well.

"Great hotel"

5
User 14/05/2019

I have stayed before in this hotel but since last year the carpets have been changed and the hotel looks even better than before (it was already good).The rooms are big and pleasant . The bathroom also looks great.Very clean and quiet.Great breakfast and helpful staff. Best hotel I've stayed in Syracuse.

"College visit"

4
User 15/04/2019

Very nice clean hotel in an older building with I love .just 1 thing they have these great very large windows in the rooms with great shutters, but they need to wash the windows outside they where very dirty, that would have made it even better to sit by the window reading.

"Clean room, quiet hotel, close to airport"

3
User 14/04/2019

I spent two nights in this hotel for a business trip. Pluses included no reports of bedbugs on two online bedbug registry sites, quiet halls during sleeping hours (I didn't experience any of the usual nightly annoyances such as loud voices in the hall and slamming doors), on-site parking, and a short drive to the airport. Front desk staff was courteous. I gave this hotel a rating of average because the carpeting in my room was old and stained, and the hotel coffee was dreadful. If those negatives were changed, I'd upgrade my rating to 4 stars.

"Completely satisfied"

5
JEB120, Albany, New York 13/04/2019

Everything about the overnight was excellent. Parking was included and plenty of spaces, room was modern and clean with a nice bathroom that wasn't a cookie cutter hotel bathroom, hotel staff nice, breakfast quality, dining area clean, and location good. Highly recommend due to absolute pleasant stay. Would stay again and recommend.

"Lovely hotel"

5
User 06/04/2019

Very nice stay. Great location close to SU and downtown. Clean well appointed room. Friendly staff. Parking on site. Nice view of the park. Would stay here again. Decent continental breakfast included.

"Not a lovely hotel"

2
dfcramer2016, Syracuse, New York 05/04/2019

I was disappointed in the look of this hotel. It's a wonderful older building in a good location that has supposedly been renovated but the lobby and the room felt old and unattractive. The bed however was comfortable, the room was clean and the bathroom is large with a good shower. But the check-in experience was less than pleasant with a young woman who did not appear to be trained to make incoming guests feel welcome. (She was on the phone with a customer, which is to be expected, but she never once made eye contact, smiled or acknowledged in any way that I had come into the lobby and was standing at the desk until she finally got off the phone. This is not the way to make guests feel welcome.) Don't expect any porters to help with luggage. Parking is in the rear (It's located on a city street so there is no drive up area to park, go inside to register and drop off luggage) and you have to walk around to the front with luggage to come into the building, so on a cold or rainy day that can be unpleasant. One of the lamps in the bedroom did not work at all and the television is DirectTV and many channels you would expect from cable were unavailable.

"Wine Convention "

4
SusieB835, Elverson, Pennsylvania 23/03/2019

My husband and I attended the east coast wine exposition for a week in March. We stayed at this very nice and accommodating hotel. The warm breakfast buffet had the typical selections but always enough and held hot. The being lounge selections served us well. It is Located near several nice restaurants easily walked to even late at night

"Better than the last 2 visits."

5
RetailGuy, Rochester,NY 18/03/2019

My wife and I were in Syracuse to attend a show at the War Memorial. We have had good experiences with this hotel in October of 2015 and October 2011, so it was a no brainer on where to stay. The staff was friendly, check in process was easy, and the young lady at the front desk assisted us with a suggestion of where to eat within walking distance after the show. You can tell that there has been a little remodeling done because it is now a Best Western owned property. The water in the shower was hot and our room was spacious enough for 2. Breakfast has a nice mixture of hot and cold products to eat. Most importantly it is only a 5 to 10 minutes walk to the War Memorial. My wife and i really like this hotel and do not have a problem with suggesting it to others. We already have actually. I have said it before and I will say it again, if we are ever in Syracuse for another show, we will be staying at this hotel.

"Gem in Downtown Syracuse"

4
Brian M, Annapolis, Maryland 14/03/2019

I was looking for a place to stay that was close to where I needed to be during my time in Syracuse. I was surprised to find this gem within 5 minutes from my destination and the staff was super friendly and helpful.

"Pleasant"

4
FarAway07145977493, Ithaca, New York 13/03/2019

Hot breakfast was included. Cold breakfast was also available in cozy breakfast area which doubles as the bar area in the evenings. Very easy walk to State St. or University area. Restaurants within walking distance.

"Nice place"

5
User 11/03/2019

Very convenient to the university. Nice, clean rooms. The staff was friendly and the room was pleasant. There was parking, but it is limited. We stayed one night and visited the university. The location is great.

"A Hidden Gem"

5
LateOneNight, Buffalo 28/02/2019

Located just on the edge of downtown Syracuse, this hotel is a hidden gem. The building was built in 1926 and was originally all doctors offices. Has some great Art Deco details throughout including the elevator. Check in and check out staff were quick and efficient. My room was absolutely spotless and everything in working order. Got a great nights sleep as it was very quiet. Free breakfast in the morning was plentiful with lots of choices. They also have a bar as well as a small store for snack and drinks. The lobby has numerous chair and couch areas to relax in. I highly recommend the Parkview.

"Unique and lovely!"

5
cbryant430, ELBRIDGE 04/02/2019

I had to stay overnight in Syracuse 7 different nights between October 2018 and February 2019. I stayed at the Parkview each time, initially because of its location, but ultimately because I liked it so much. The staff could not have been nicer, from the front desk folks to the maintenance workers. The rooms are understated, quiet and comfortable, and every inch is immaculately clean. Breakfast is included, and it's the best hotel buffet breakfast ever - real scrambled eggs with cheese (and sour cream - the chef told me!), perfectly cooked bacon, sausage, potatoes, and the usual assortment of breads, pastries, cereals, yogurt, cottage cheese, fruit, etc. I only had time to eat a quick supper there on one of my visits, but everything on the menu looked tempting and the chili I choose was delicious. Prices are very reasonable and you get much more than what you pay for at other similarly-priced hotels. I highly recommend the Parkview for anyone looking for a nice difference from the usual chains.

"More than expected!"

5
User 30/01/2019

This Hotel in Syracuse was just right for us. The room was newly renovated and very comfortable. The restaurant had a limited menu but everything was very good. It was close Syracuse University were we were going for an event. The price was very good and the service was wonderful.

"Must Stay"

5
Scenic39640072907, Milford, Delaware 31/12/2018

The renovations & upgrades to the Parkview are excellent. I felt safe, staff was very helpful, professional & friendly. It is nice to have a restaurant & bar on site. Food was very good & reasonable priced. The added feature of a parking lot for all hotel guest at no cost and directly behind the hotel was awesome. I was very pleased with my stay and would definitely stay again when visiting family.

"Great Stay"

5
H0lly_W00ds, Lewiston, Maine 30/12/2018

The hotel is in an old historic building but was very modern and up to date. The lobby was decorated very elegantly for Christmas. The lobby is a very inviting place to relax. The room was excellent. The full breakfast had a great selection. We would definitely stay here again the next time we are in Syracuse.

"Great stay at a recently renovated heritage property."

5
Kyle S, Toronto, Ontario, Canada 24/12/2018

The hotel was a great old style NY heritage building. Classic elevators, lobby and rooms made it a nice experience that brings back the feeling of what it must have been like back in Syracuse's booming times. The rooms and hotel were all recently renovated with new carpets paint etc so you feel like you are staying at the hotel when it was new.

"Great location"

5
arockrn, Little Falls, New York 13/11/2018

The Parkview is an out of the way hotel that has great service, a comfortable atmosphere, and wonderful location. It is within a short drive to Armory Square, or uber it to the bars and restaurants. There is a very nice breakfast area, and comfortable lounge. Each time we have stayed there, we have been very happy with the cleanliness and comfort of the rooms. The parkview has exceptional front desk staff too. We will be returning customers during our next visit to Syracuse.

"Short stay in stracuse"

5
Stork747, Saint Louis, Missouri 28/10/2018

This is a very quaint and cozy hotel environment. I really enjoyed my stay. The staff was very freindly and helpful. I enjoyed having breakfast available early in the am, the location was excellent. I would definitely stay here again.

"Charming hotel downtown "

4
rcsinclair21, Orlando, Florida 22/10/2018

I was hesitant to book this hotel, but decided to give it a try. I was pleasantly surprised. Located downtown, within walking distance to good restaurants, close to SU, and Upstate Medical. Checkin process was efficient and all the staff was really friendly and helpful. Room was good size, we had the double beds, 609. You can definitely see the efforts and improvements underway. This will be great when the renovations are done. We decided to eat dinner onsite. Restaurant is small, and selection limited, but the food was tasty and good ( I would have the N.Y. salad again). They also have a bar if you just want drinks. I couldn't put restaurant bill on room, but hope they fix that for the future. Breakfast was included but they could improve the set up and signage a bit. They have parking in lot behind the building, entrance is narrow from E Genesee st, better to enter from Forman Ave. Overall, I would consider this again in the future.

"Nice old hotel has potential but needs attention to details"

3
Leo C, Binghamton 20/10/2018

Built in 1926, the Parkview is an attractive old building in a great location convenient to the Upstate Medical complex and to Syracuse University. My room was a nice size and clean. However, one of lights did not work and neither did the alarm/radio. The free wifi worked fine but changed the time on my Kindle to Mountain Daylight Time. Fortunately I wasn't relying on it for an alarm. The room looked out over the eponymic park but the outside of the window was so dirty that it was hard to see much. I don't know whether my room had been renovated--the hotel is undergoing updating--but the furniture looked like 1970s-vintage dormitory grade and was in poor condition. One piece fit so poorly that it made one side of the bed difficult to access. The room was fairly quiet but its being near a major hospital meant occasional sirens. There was also some noise from nearby I-81. A hot breakfast is included in the price of the room but unfortunately was of Motel Six quality. And a snippy attendent chided me for turning off the TV--after asking whether anyone was watching it--and said that it had to stay on no matter what. Then he took away the remote. The free parking is conveniently directly behind the hotel, but the rear entrance is beyond dingy. Most concerning, however, was the fact that the fire stair was "out of order." All in all, not a bad stay, but the place needs serious attention to details. Oh, and the hotel's website is inaccessible because of expired security certificates. Details...

"convenient to downtown, with an old-school vibe"

4
Curtis S, Kingsport, Tennessee 15/10/2018

This hotel has been around since the 1930's. They have continuously updated it and the rooms are plenty comfy and functional. They are going to be smaller than a newer hotel and the bathrooms are “cozy.” Nonetheless, everything functioned as it should, the complimentary breakfast will leave you full, parking was free (!) and right behind the hotel. Even the bar was reasonable….what's not to like? Recommended.

"Great Stay"

5
Danielle D, Aneheim, United States 02/10/2018

Great accomidations at this BW premier hotel. Breakfast was hot and ready, rooms were clean and tidy, microwave and fridge was a bonus. GREAT location and staff was amazing. The fountain view was beautiful.

"Old and in need of a total upgrade"

2
User 29/08/2018

The bed and pillows are hard as a rock, the ac is noisy, and the blinds allow in a ton of light from the street at night. We booked it based on the reviews from trip advisor and they were way too generous. The area didn't feel exactly safe walking around. Book somewhere else.

"Lovely hotel, efficient and kind service"

5
AndyF23456, Boston, Massachusetts 27/08/2018

Small hotel, very clean, bright. Nice size room, remodeled. Breakfast included - really appreciate that! Free parking - REALLY appreciate that. Very convenient to SU. Helpful staff. Would definitely return.

"Historic gem conveniently located"

4
bobakerley, Hyannis, Massachusetts 07/08/2018

Found this hotel at the last moment - a great choice. It is an older building but nicely kept up with free parking out back. Rooms were clean and adequate. Service was great and we got a free bottle of wine at check-in. It is located a short drive from the restaurant district with many good restaurants to choose from.

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