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The Parkview Hotel, BW Premier Collection, Syracuse

713 E Genesee Street, 13210-1505, Syracuse, United States - See on a map
The Parkview Hotel, BW Premier Collection - Parkview Hotel, BW Premier Collection The The Parkview Hotel, BW Premier Collection is ideally located in the center of Syracuse. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Style and Sophistication in Downtown Syracuse. The Parkview Hotel, BW Premier Collection is in the heart of Syracuse’s historic downtown and offers travelers the perfect combination of comfort and service, in a boutique hotel that’s clearly individual. With a cozy lobby wonderful for relaxing by the fire, and a first-class business and conference center, The Parkview Hotel is sure to become your favorite Syracuse destination whether you’re here for work or fun. We’re pet friendly, too. Upstairs, our handsome guest rooms are spacious and relaxing. Wake up each morning and enjoy a deluxe hot breakfast, on the house! We are here to assist you with whatever you need for discovering downtown Syracuse’s exceptional shops and museums.

BW Premier Collection

The Parkview Hotel

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Hotel advantages

  • Public area air conditioned
    Public area air conditioned

Guest reviews

In partnership with tripadvisor fr
based on 582 guest reviews
NOTE ISSUED
Excellent
257
Very Good
225
Average
74
Poor
21
Terrible
5
REFER TO NOTICE
Business Business
115
Couples Couples
139
Family Family
194
Friends getaway Friends getaway
42
Solo travel Solo travel
44
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great hotel"

5
User 14/05/2019

I have stayed before in this hotel but since last year the carpets have been changed and the hotel looks even better than before (it was already good).The rooms are big and pleasant . The bathroom also looks great.Very clean and quiet.Great breakfast and helpful staff. Best hotel I've stayed in Syracuse.

"College visit"

4
User 15/04/2019

Very nice clean hotel in an older building with I love .just 1 thing they have these great very large windows in the rooms with great shutters, but they need to wash the windows outside they where very dirty, that would have made it even better to sit by the window reading.

"Clean room, quiet hotel, close to airport"

3
User 14/04/2019

I spent two nights in this hotel for a business trip. Pluses included no reports of bedbugs on two online bedbug registry sites, quiet halls during sleeping hours (I didn't experience any of the usual nightly annoyances such as loud voices in the hall and slamming doors), on-site parking, and a short drive to the airport. Front desk staff was courteous. I gave this hotel a rating of average because the carpeting in my room was old and stained, and the hotel coffee was dreadful. If those negatives were changed, I'd upgrade my rating to 4 stars.

"Completely satisfied"

5
JEB120, Albany, New York 13/04/2019

Everything about the overnight was excellent. Parking was included and plenty of spaces, room was modern and clean with a nice bathroom that wasn't a cookie cutter hotel bathroom, hotel staff nice, breakfast quality, dining area clean, and location good. Highly recommend due to absolute pleasant stay. Would stay again and recommend.

"Lovely hotel"

5
User 06/04/2019

Very nice stay. Great location close to SU and downtown. Clean well appointed room. Friendly staff. Parking on site. Nice view of the park. Would stay here again. Decent continental breakfast included.

"Not a lovely hotel"

2
dfcramer2016, Syracuse, New York 05/04/2019

I was disappointed in the look of this hotel. It's a wonderful older building in a good location that has supposedly been renovated but the lobby and the room felt old and unattractive. The bed however was comfortable, the room was clean and the bathroom is large with a good shower. But the check-in experience was less than pleasant with a young woman who did not appear to be trained to make incoming guests feel welcome. (She was on the phone with a customer, which is to be expected, but she never once made eye contact, smiled or acknowledged in any way that I had come into the lobby and was standing at the desk until she finally got off the phone. This is not the way to make guests feel welcome.) Don't expect any porters to help with luggage. Parking is in the rear (It's located on a city street so there is no drive up area to park, go inside to register and drop off luggage) and you have to walk around to the front with luggage to come into the building, so on a cold or rainy day that can be unpleasant. One of the lamps in the bedroom did not work at all and the television is DirectTV and many channels you would expect from cable were unavailable.

"Wine Convention "

4
SusieB835, Elverson, Pennsylvania 23/03/2019

My husband and I attended the east coast wine exposition for a week in March. We stayed at this very nice and accommodating hotel. The warm breakfast buffet had the typical selections but always enough and held hot. The being lounge selections served us well. It is Located near several nice restaurants easily walked to even late at night

"Better than the last 2 visits."

5
RetailGuy, Rochester,NY 18/03/2019

My wife and I were in Syracuse to attend a show at the War Memorial. We have had good experiences with this hotel in October of 2015 and October 2011, so it was a no brainer on where to stay. The staff was friendly, check in process was easy, and the young lady at the front desk assisted us with a suggestion of where to eat within walking distance after the show. You can tell that there has been a little remodeling done because it is now a Best Western owned property. The water in the shower was hot and our room was spacious enough for 2. Breakfast has a nice mixture of hot and cold products to eat. Most importantly it is only a 5 to 10 minutes walk to the War Memorial. My wife and i really like this hotel and do not have a problem with suggesting it to others. We already have actually. I have said it before and I will say it again, if we are ever in Syracuse for another show, we will be staying at this hotel.

"Gem in Downtown Syracuse"

4
Brian M, Annapolis, Maryland 14/03/2019

I was looking for a place to stay that was close to where I needed to be during my time in Syracuse. I was surprised to find this gem within 5 minutes from my destination and the staff was super friendly and helpful.

"Pleasant"

4
FarAway07145977493, Ithaca, New York 13/03/2019

Hot breakfast was included. Cold breakfast was also available in cozy breakfast area which doubles as the bar area in the evenings. Very easy walk to State St. or University area. Restaurants within walking distance.

"Nice place"

5
User 11/03/2019

Very convenient to the university. Nice, clean rooms. The staff was friendly and the room was pleasant. There was parking, but it is limited. We stayed one night and visited the university. The location is great.

"A Hidden Gem"

5
LateOneNight, Buffalo 28/02/2019

Located just on the edge of downtown Syracuse, this hotel is a hidden gem. The building was built in 1926 and was originally all doctors offices. Has some great Art Deco details throughout including the elevator. Check in and check out staff were quick and efficient. My room was absolutely spotless and everything in working order. Got a great nights sleep as it was very quiet. Free breakfast in the morning was plentiful with lots of choices. They also have a bar as well as a small store for snack and drinks. The lobby has numerous chair and couch areas to relax in. I highly recommend the Parkview.

"Unique and lovely!"

5
cbryant430, ELBRIDGE 04/02/2019

I had to stay overnight in Syracuse 7 different nights between October 2018 and February 2019. I stayed at the Parkview each time, initially because of its location, but ultimately because I liked it so much. The staff could not have been nicer, from the front desk folks to the maintenance workers. The rooms are understated, quiet and comfortable, and every inch is immaculately clean. Breakfast is included, and it's the best hotel buffet breakfast ever - real scrambled eggs with cheese (and sour cream - the chef told me!), perfectly cooked bacon, sausage, potatoes, and the usual assortment of breads, pastries, cereals, yogurt, cottage cheese, fruit, etc. I only had time to eat a quick supper there on one of my visits, but everything on the menu looked tempting and the chili I choose was delicious. Prices are very reasonable and you get much more than what you pay for at other similarly-priced hotels. I highly recommend the Parkview for anyone looking for a nice difference from the usual chains.

"More than expected!"

5
User 30/01/2019

This Hotel in Syracuse was just right for us. The room was newly renovated and very comfortable. The restaurant had a limited menu but everything was very good. It was close Syracuse University were we were going for an event. The price was very good and the service was wonderful.

"Must Stay"

5
Scenic39640072907, Milford, Delaware 31/12/2018

The renovations & upgrades to the Parkview are excellent. I felt safe, staff was very helpful, professional & friendly. It is nice to have a restaurant & bar on site. Food was very good & reasonable priced. The added feature of a parking lot for all hotel guest at no cost and directly behind the hotel was awesome. I was very pleased with my stay and would definitely stay again when visiting family.

"Great Stay"

5
H0lly_W00ds, Lewiston, Maine 30/12/2018

The hotel is in an old historic building but was very modern and up to date. The lobby was decorated very elegantly for Christmas. The lobby is a very inviting place to relax. The room was excellent. The full breakfast had a great selection. We would definitely stay here again the next time we are in Syracuse.

"Great stay at a recently renovated heritage property."

5
Kyle S, Toronto, Ontario, Canada 24/12/2018

The hotel was a great old style NY heritage building. Classic elevators, lobby and rooms made it a nice experience that brings back the feeling of what it must have been like back in Syracuse's booming times. The rooms and hotel were all recently renovated with new carpets paint etc so you feel like you are staying at the hotel when it was new.

"Great location"

5
arockrn, Little Falls, New York 13/11/2018

The Parkview is an out of the way hotel that has great service, a comfortable atmosphere, and wonderful location. It is within a short drive to Armory Square, or uber it to the bars and restaurants. There is a very nice breakfast area, and comfortable lounge. Each time we have stayed there, we have been very happy with the cleanliness and comfort of the rooms. The parkview has exceptional front desk staff too. We will be returning customers during our next visit to Syracuse.

"Short stay in stracuse"

5
Stork747, Saint Louis, Missouri 28/10/2018

This is a very quaint and cozy hotel environment. I really enjoyed my stay. The staff was very freindly and helpful. I enjoyed having breakfast available early in the am, the location was excellent. I would definitely stay here again.

"Charming hotel downtown "

4
rcsinclair21, Orlando, Florida 22/10/2018

I was hesitant to book this hotel, but decided to give it a try. I was pleasantly surprised. Located downtown, within walking distance to good restaurants, close to SU, and Upstate Medical. Checkin process was efficient and all the staff was really friendly and helpful. Room was good size, we had the double beds, 609. You can definitely see the efforts and improvements underway. This will be great when the renovations are done. We decided to eat dinner onsite. Restaurant is small, and selection limited, but the food was tasty and good ( I would have the N.Y. salad again). They also have a bar if you just want drinks. I couldn't put restaurant bill on room, but hope they fix that for the future. Breakfast was included but they could improve the set up and signage a bit. They have parking in lot behind the building, entrance is narrow from E Genesee st, better to enter from Forman Ave. Overall, I would consider this again in the future.

"Nice old hotel has potential but needs attention to details"

3
Leo C, Binghamton 20/10/2018

Built in 1926, the Parkview is an attractive old building in a great location convenient to the Upstate Medical complex and to Syracuse University. My room was a nice size and clean. However, one of lights did not work and neither did the alarm/radio. The free wifi worked fine but changed the time on my Kindle to Mountain Daylight Time. Fortunately I wasn't relying on it for an alarm. The room looked out over the eponymic park but the outside of the window was so dirty that it was hard to see much. I don't know whether my room had been renovated--the hotel is undergoing updating--but the furniture looked like 1970s-vintage dormitory grade and was in poor condition. One piece fit so poorly that it made one side of the bed difficult to access. The room was fairly quiet but its being near a major hospital meant occasional sirens. There was also some noise from nearby I-81. A hot breakfast is included in the price of the room but unfortunately was of Motel Six quality. And a snippy attendent chided me for turning off the TV--after asking whether anyone was watching it--and said that it had to stay on no matter what. Then he took away the remote. The free parking is conveniently directly behind the hotel, but the rear entrance is beyond dingy. Most concerning, however, was the fact that the fire stair was "out of order." All in all, not a bad stay, but the place needs serious attention to details. Oh, and the hotel's website is inaccessible because of expired security certificates. Details...

"convenient to downtown, with an old-school vibe"

4
Curtis S, Kingsport, Tennessee 15/10/2018

This hotel has been around since the 1930's. They have continuously updated it and the rooms are plenty comfy and functional. They are going to be smaller than a newer hotel and the bathrooms are “cozy.” Nonetheless, everything functioned as it should, the complimentary breakfast will leave you full, parking was free (!) and right behind the hotel. Even the bar was reasonable….what's not to like? Recommended.

"Great Stay"

5
Danielle D, Aneheim, United States 02/10/2018

Great accomidations at this BW premier hotel. Breakfast was hot and ready, rooms were clean and tidy, microwave and fridge was a bonus. GREAT location and staff was amazing. The fountain view was beautiful.

"Old and in need of a total upgrade"

2
User 29/08/2018

The bed and pillows are hard as a rock, the ac is noisy, and the blinds allow in a ton of light from the street at night. We booked it based on the reviews from trip advisor and they were way too generous. The area didn't feel exactly safe walking around. Book somewhere else.

"Lovely hotel, efficient and kind service"

5
AndyF23456, Boston, Massachusetts 27/08/2018

Small hotel, very clean, bright. Nice size room, remodeled. Breakfast included - really appreciate that! Free parking - REALLY appreciate that. Very convenient to SU. Helpful staff. Would definitely return.

"Historic gem conveniently located"

4
bobakerley, Hyannis, Massachusetts 07/08/2018

Found this hotel at the last moment - a great choice. It is an older building but nicely kept up with free parking out back. Rooms were clean and adequate. Service was great and we got a free bottle of wine at check-in. It is located a short drive from the restaurant district with many good restaurants to choose from.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.