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Best Western Hotel Inn, Swift Current

4.5/5  - basé sur 444 notations.
105 George Street W, S9H 0K4, Swift Current, Canada - See map

Our Swift Current hotel has a fantastic reputation, which is why guests keep returning for friendly service and top amenities. Hotels in Swift Current come with a variety of service levels, but we're committed to providing every guest with the best in town. The Best Western Inn is a clean and cozy hotel where touches of home make every stay memorable. Enjoy the perks we offer, like our deluxe, complimentary breakfast. Guests are greeted every morning with a delicious breakfast buffet spread. Indulge in your favorites, like steaming hot waffles dripping in syrup, perfectly prepared eggs, sweet pastries, yogurts and cereals, fresh fruits, and 100% Arabica coffee and chilled juices. There's no better way to get the day started than with a filling, delectable meal. Our past relationships with guests are proof of the quality you can expect at The Best Western Inn. Trust in the Best Western brand and know that high service levels and fantastic locations are just the beginning. Whether you're working in the area or just passing through, you deserve a little pampering. Business travelers in town for oil and gas companies, financial services, or agricultural and corporate agencies are just a few of our regulars. When traveling for work, it's important to be well-rested and have everything you need. Our friendly staff ensures that guests call our Swift Current hotel their home away from home. There's no need to look any further for the perfect hotel. From spacious, well-appointed rooms to hearty breakfasts, you're sure to have an idyllic stay. Stick with the brand you know for an easy, stress-free trip. It's easy to take the guesswork out of your next booking by choosing a hotel that you know and trust. Book a quiet room at Best Western Inn for a relaxing trip! Enjoy your stay.

Best Western

Hotel Inn

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Hotel advantages

  • Free parking
    Free parking
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 434 guest reviews
NOTE ISSUED
Excellent
209
Very Good
166
Average
40
Poor
11
Terrible
8
REFER TO NOTICE
Business Business
117
Couples Couples
122
Family Family
136
Friends getaway Friends getaway
19
Solo travel Solo travel
35
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean and Quiet!"

4
18/09/2018

Easy check in and out. Room was clean and the TV remote even had a sanitized cover on it. Fridge, coffee and Wifi in room.Breakfast included with standard eggs, sausage, cereals and juice. Only complaint was noise of fan in room. We have stayed here previously and would do so again.

"What a Great Place to Stay"

4
10/09/2018

We booked this hotel because of the reviews and we were not disappointed. The lobby is very impressive.. The lady at check in was very friendly and helpful. The room was very large had a full size couch and desk in it. Everything was very clean and the shower is one of the best we have had. The hot breakfast was a nice surprise and it tasted very good. Of course they had everything else for those who did not want a hot breakfast. There was lots of parking and places to shop and eat.

"Best Western Swift Current"

5
27/08/2018

Stayed there last night and it was clean, quiet, and a free breakfast for guest was included. We will stay there again. I appreciated that the shower had places to hang onto as I have a physical disability.

"Passing through town from Grasslands National Park"

4
24/08/2018

We enjoyed our stay in this best western. Easy access of the Trans-Canada. Close to good restaurants. Nice pool and hot tub area. The breakfast was disappointing however when you consider the best western standard.

"lovely room"

5
20/08/2018

Really enjoyed our room at the Best western Inn in Swift Current. I appreciated the recognition of my diamond status and my granddaughter and I were very pleased with our great room and the personable service.

"Great place"

5
17/08/2018

We stayed here July 30th to 31st. They are a great hotel and have best reception people. We got upgraded to suite it was so nice. We really enjoyed our stay. The breakfast is always good here. I highly recommend staying here. Will do so again.

"Convenient and exceptional breakfast"

4
15/08/2018

The property is conveniently located on the South side of the highway with easy access to downtown. Staff is friendly and willing to help with any needs. The hotel lobby is showing signs of its age with the furniture needing upgrading with the times however the rooms continue to provide a comfortable rest with great beds.

"Just 2 nights this trip"

4
10/08/2018

This was my second visit to this property but first time this year. As last year I liked the cleanliness, quiet, dark rooms. This year because of my diamond member status I was upgraded to a king suite with jacuzzi tub and I really like this room. The staff here especially the lady at the desk are GREAT PEOPLE and remembered me from a year ago.... wow. I stayed a extra night here just because I liked the quietness and needed a good nights sleep as I'm working 7 days a week 12 to 18 hrs a day... this was days 7 and 8 on this trip where the first week hump catches up to me... thank you for 2 good nights sleep. One side of the bed was sunk in but being a king the other was firm and not used... im sure there changing that mattress as I did tell them about it. Other than that it was a quality stay and I will be back here again. At 145.00 plus taxes it is at the top of the scale for what you get.

"Moving"

5
09/08/2018

We were in Swift Current helping our daughter and son in law move into their new place. This hotel is clean, staff is friendly and the room was very quiet considering the hotel was very busy. Would stay here again.

"Highway haven beckons you"

5
07/08/2018

Heading out of Calgary after work and travelling east? 5 hours of travel is plenty after a long day and the Best Western in Swift Current offers you a safe haven of peace, tranquility, and a good night sleep exactly 5 hours east. It is right off the highway, so easy to get to. Very sound-proof, so you can't hear any highway noise from inside the hotel. There is a pool, so 30 minutes of spa time or lap time is a great way to unwind. The complimentary breakfast starts at 6:30 AM so you can be up, fed, and on your way to your next destination really quick. Highly recommend this hotel and its amenities as a safe and comfortable way to travel across the prairies.

"Awesome Stay"

5
01/08/2018

We arrived at 9:50 pm exhausted and in need of a room. The staff was friendly and pleasant. The room was clean, the beds were good. The breakfast was simply amazing!!!!! They had a waffle maker, they had bagels, muffins, bread, they had hard boiled eggs, frittatas, bacon and potato nuggets, cereals, fruit, yogurt. The entire family was happy! The pool was fun and we had it to ourselves as everyone had checked out already. The hot tub jets by the main pool weren't functional, but we were directed to the new hot tub! We would highly recommend this hotel, and were certainly glad they'd had a cancellation as that was how we got our room! Would definitely stay again!

"Great hotel"

5
31/07/2018

Quiet hotel with nice extras, made use of the laundry mid trip. Pool was pleasant, I was in a great room on the ground floor the walkout was handy coming and going. Room was sound proofed enough the kids next door were not an issue.

"Great value !!!"

5
26/07/2018

Stayed in their "sister" building next door and was pleasantly surprised. Clean updated rooms... a pool and a hot tub were also available.A few restaurants to choose from within walking distance and an ice cream place next door for dessert.

"Drama hotel"

1
26/07/2018

Stayed at this hotel for work. The whole time I was there Two housekeepers were bullying two others. Never would I stay there again. I feel for you blonde and the short hair girl. I don't support bullying!

"very happy"

1
22/07/2018

We were more than happy with out stay at the swift current SK Best western -- thank you to the staff and all who were fantastic. IF travelling again would definitely stay at the best western in Swift current Sask thank you to the awesome staff at this locaiton

"Great Stay"

5
22/07/2018

Stayed here for a stopover on our way to Calgary. It was a great stay right from the beginning, were welcomed at the front desk and found our room easily, walked in and it was fresh and clean. Beds were very comfortable. The air conditioner was loud but we didn't need it on as the room was not hot. Breakfast was delicious with many options. I have a dairy and gluten allergy and both were accommodated. Would definitely stay here again.

"Very disappointed"

2
19/07/2018

General first appearance was ok until we got to our room where the carpets were not clean and the room smelled musty. The air conditioner was so loud you could not sleep and the pillows were the size of a toss cushion. The breakfast was just ok so we left and went to a restaurant for breakfast. Won't stay here again.

"Wonderful"

5
13/07/2018

If you get the right room, you can back your car right up to the room. When I whined about being assigned a second floor room, Jen cheerfully found a first floor room meeting my needs. She and Renee proved most helpful with things like restaurant suggestions, directions to a car wash, converting Centigrade to Fahrenheit, and, when I mentioned a hole in my trouser pocket, coming up with a sewing kit with which to fix it. The bed was soft and comfy, the room just the right size, as was the bath. The bath also has what appear to be new fixtures. Everything was spotlessly clean. At breakfast the scrambled eggs were far better than most and may have actually been real. You may be offered Best Western points or chocolates when you check in. Take the chocolates--Hershey's they ain't.

"Convenient location"

3
09/07/2018

There is nothing special to this hotel but it is clean and functional. This is what you expect from a Best Western hotel. We were put in the honeymoon suite which was spacious but the bed so soft it was hard to sleep at all. The breakfast (included) is also what you expect. Nothing special.

"Clean and friendly, but no elevator"

4
05/07/2018

This Best Western is clean, the staff is friendly, and there are nice amenities offered: large swimming pool, work out room, laundry facilities, jacuzzi, complimentary breakfast, etc. However, we didn't realize that there is no elevator, so unless you're okay with carrying your luggage up a flight of stairs, I suggest that you get a room on the first floor. Had we known this, I would have requested a ground floor room when I reserved the room online. Otherwise, the motel was very comfortable, but in the future, we will look for Best Western Plus motels, which have elevators.

"Great value"

5
04/07/2018

Stayed a total of 5 days over 2 week period. The suites are best value imo. Nice and efficient front staff and diligent housekeepers make your stay as pleasant as possible. The breakfast is also good. The pool and areas are likewise spotless.

"Quiet motel with a great breakfast"

4
28/06/2018

We stopped in Swift Current after a long drive from Kelowna. Check-in was quick and easy. Our room on the main floor was clean and neat. We slept well in the comfortable bed in a quiet environment. The complimentary breakfast was outstanding with scrambled or hard-boiled eggs, bacon, sausages, cereal, toast, muffins, fruit, and pancakes. We were here once before and will return again.

"Exactly what we expected!"

3
26/06/2018

We arrived late Saturday without a reservation. Turned out to be the Kite Festival weekend so rooms were getting very scarce. They found us a remaining suite for a reasonable rate so it was perfect. The room was spacious and comfortable. It was a ground floor room with both interior and exterior exits. A full hotel and yet no noise, what a bonus.

"ok"

3
24/06/2018

stay here a couple times now, its an ok hotel, a little out dated, could use some upgrades. this time I stayed the hot tube was not working( need parts ) they did let us use the one in the fitness centre which did work.. the rooms are dated but not to bad of shape, the shower curtain had a fowl smell really need a washing. the front desked warned me about a lady phoning rooms saying she was the manager and needed my credit card number again because the computer went down , which was a total scam (thank you front deck) I hope they got this under control. front deck people where really helpful and friendly as always.

"Surprise very nice"

4
20/06/2018

This hotel was a nice surprise from the other best western hotels we have stayed in. We got upgraded right away and had a huge suite. Bed was comfy. Didn't get to use pool as we had to leave. Breakfast was good. You can park outside your room and come in from outside. Would stay there again.

"Not good this time"

3
02/06/2018

Found a bug on my pillow and sadly my traveling companion killed it before I could let the desk clerk know. Otherwise it was clean though the proximity to the pool overwhelmed us with chlorine. I don't know if I would stay again

Pontiacs1, Front Office Manager at Best Western Inn, responded to this review
Than you for completing the trip advisor survey. We were sorry to see that your stay was not pleasant. We really hope you will give us an opportunity in the future to offer you a much more pleasant stay. Kind Regards B L Cuthbert

"Great place to stay."

5
30/05/2018

The hotel was clean. The internet worked very well. The breakfast was very good. Lots of items to choose from with a great selection of hot items. The hotel was quiet and you could not hear you neighbors. No elevator, but only a two story hotel.

Pontiacs1, Front Office Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We truly appreciate your comments. We were pleased to see that we met your needs on your recent stay. We hope you will come see us again in the near future. Kind Regards B L Cuthbert

"Quiet and Clean"

5
16/05/2018

We were travelling from Winnipeg to Calgary. We weren't sure if we would be staying in Moose Jaw or Swift Current. Once we decided on Swift Current - this was a last minute booking. We had a great room. Clean, quiet. Room had a queen bed [comfortable], couch, chair and desk, as well as a large TV and a mini fridge that served our requirements. We were close enough to the parking lot, but far enough away that we wouldn't hear any noise from the parking lot or lobby area. Breakfast was terrific. Self-serve with lots of choices. Coffee was great! So nice to be in a place where you can tell they care about service and cleanliness. Downside: One of the hot tubs in the separate room with sauna, bubbles were pouring out of the hot tub. Someone ignored the postings and it looks like they put bubble bath in the hot tub. The hot tub beside the pool did not have operational jets - we called the desk and they advised they were waiting for parts. The pool area and the second hot tub were extremely clean. Only two people in the hot tub when we arrived. Very quiet. The Sauna was nice, but the light was burned out! Pro's: quiet and clean! We would most definitely stay again!

Pontiacs1, Front Office Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Its your comment that help us know how we are doing. We were pleasesed to see that for the most part you had a great stay. We apologize for the issues with the hot tubs. We hope you will come see us again. Kind Regards B L Cuthbert

"Messed up Reservation"

3
04/05/2018

Made a reservation online through their website with no issues. Received a call the next day from the BW in Swift Current directly saying they would upgrade me at no additional cost. I had also requested that a ground floor room with an outside entrance, she said that could be arranged. However, upon checking in a couple of days later, the front desk lady gave me a room on the 2nd floor, when I said that I was told about the ground floor room they said there were none available now. The lady that checked me in was the same one I spoke with on the phone. This was the first time I have ever had a reservation messed up here. The room was clean and everything in working order, however, dated. The breakfast the next morning was very good with lots to choose from with hot items included. Despite the issues with the reservation and check in, I probably will be back next time I am through Swift Current.

Pontiacs1, Front Office Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I was sorry to hear that the reservation had been adjusted and you ended up on the second floor. I was glad to see the rest of your stay was enjoyable despite the mix up. Please join us again in the future and we will do all that we can to exceed your expectations. Kind Regards B L Cuthbert

"Best in Swift"

5
04/05/2018

Once again I had a great stay at the BE in Swift Current. The staff were all extremely helpful and a pleasure to deal with. This is always my first choice for when I stay in Swift Current. I will definitely be coming back.

Pontiacs1, Front Office Manager at Best Western Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We are so glad we are your first choice to stay in Swift Current. We look forward to future visits. Kind Regards B L Cuthbert

"Best Western Inn Swift Current SK"

5
01/05/2018

The lady who checked us in was wonderful. it was a Sunday and not as busy as usual so she upgraded us to a suite. The room even had a Kurig coffee maker. It sure pays to be a loyal customer! The upgrade was a wonderful bonus but I know that we are always extremely satisfied with this hotel and staff. That is why we keep coming back. The staff make you feel that you are the most important customer they have. Everything is clean and in good condition. The hot breakfast offers a very good variety of breakfast items. There is definitely something for everyone. We highly recommend this hotel.

"Overnight in Swift Current"

5
28/04/2018

Great way to end a 13 hour drive from Castlegar. Great meal at Uncle Bob's next door and then a swim in the pool and soak in hot tub. Lobby has fresh coffee, cucumber water, and a platter of cookies. The staff at the front desk were super friendly and helpful. Really enjoyed our stay.

"Great hotel!"

5
22/04/2018

We had a stop over on our way home from a memorial. I booked on the hotel site and was pleasantly surprised at the great rates. Upon arrival we thought the hotel looked average but found the rooms wonderful. Large, clean, mini fridge, bar sink, microwave. Very comfy overstuffed recliner as well as a very nice workspace. The tv was large as was the bathroom. The decor was very nice. Our main floor room could be accessed from inside or from the parking which was interesting. Breakfast was more than ample and compliments to all the staff who are charming, pleasant and helpful. We'd highly recommend this hotel.

"Good stay"

4
13/04/2018

I Stayed for a month on a business trip and have no complaints. The only recommendation is maybe have a couple options of pillows as everybody i knew staying there including myself found the pillows a little un comfortable, but all in all would definitely come back again

"Where the Main Highways Intersect Without the Noise."

4
09/04/2018

Clean, well kept hotel with good sized rooms. Close to where ever you need to go in Swift Current. lots of parking at hotel, with a decent size pool and a fantastic hot continental breakfast. Friendly staff, and quiet, restful sleep. loved it.

"VERY GOOD BUSINESS HOTEL"

4
03/02/2018

Three of us stayed for one night on a business trip. The hotel is older but well kept. It is easily accessed from the TransCanada Highway eastbound. The staff were very welcoming. It was very cold the night we stayed, but the rooms were properly heated and comfortable. The room was large, clean and well equipped. The bed was comfortable and the room was quiet. Internet was good, and there were ample power outlets in the room. The included breakfast was good, and the breakfast staff very polite and efficient. I would not hesitate to stay here again.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. It's your comments that let us know how were doing. Was pleased to see that our staff was welcoming on a cold winter night. So pleased to read you would stay with us again. We will lokk forward to future visits. Kind Regards B Cuthbert

"Home away"

4
10/01/2018

Stayed for a family funeral, staff was very accommodating and took care of our needs. Rooms were quite satisfactory and suitable Pool area was very clean and good to relax by. We rented the meeting room the hotel supplied coffee and water, I would stay there again

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We were happy to have your group stay with us and glad we were able to help in a difficult time, We hope you will come see us again for a happier occasion. Kind Regards B Cuthbert

"Good spot in Swift Current"

4
06/01/2018

Free local and regional papers. Free fruit and baking at front desk. Friendly staff. Older but very well kept property. The complementary continental breakfast is the best I've had anywhere and it included waffles, 3 kinda of hot meat 3 egg choices, fruit, yogurt, cereals and a nice selection of baked goods including breads, bagels and muffins. Coffee, juice, teas water milk.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. It's your comments that help us to evaluate the service we provide. Was pleased to see that your stay was good and you enjoyed the breakfast provided. We hope you will come see us again soon. Kind Regards B Cuthbert

"Room 202, Jan. 1/2018"

4
04/01/2018

Stayed in Room 202, the room had a queen bed which was very comfortable the room also had a large leather chair, desk, fridge, micro-wave and was well appointed. The hot breakfast included a number of hot items including 2-3 meat choices and was quite good. I have stayed here a number of times and it is always a good stay and staff are very friendly and helpful as well.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your feedback and were pleased to see that your stay was good. We look forward to future visits. Kind Regards B Cuthbert

"This place SUCKS!!"

1
31/12/2017

Decent rooms. But these owners have the hallways at freezing temps!! At least we could control the temp in our room. Hot tub is not working. Spa is not working. Microwave is missing from the room. The swimming pool area and the pool water were frigid!! And charging 150 per night. Ridiculous! I would not advise staying here, nor will I ever stay here again.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I'm sorry that there were so many issues with your stay. The extreme cold in the last week had caused some major issues with the rooftop heaters. We apologize for the inconvenience and we are currently rectifying the issues. We apologize and our sorry that we failed to meet the quality of service we strive for. Kind Regards B Cuthbert

"Great Place"

5
28/12/2017

Stayed here with my family and service dog. Great rooms. Clean. Breakfast was good. Will stay here again if in Swift Current. Although they are pet free they were welcoming to our dog. The rooms are older but in great shape.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor Survey. We are happy to see that you enjoyed your stay. We hope you will come see us again in the future. Kind Regards B Cuthbert

"Swift Current Best Western"

5
23/12/2017

Room was clean. Staff was very friendly and helpful. Breakfast was awesome, scrambled eggs, sausage & ham lots of choices. Bed was comfortable. Hotel a bit dated but clean. Easy access from highway. would stay again

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We are happy to read that you had a great stay. I'm glad you were able to enjoy a great breakfast before heading out. We look forward to future visits. Thank You B Cuthbert

"Lovely!"

5
14/12/2017

The Best Western Hotel in Swift Current Saskatchewan was an enjoyable experience. It was a nice surprise to discover the hotel had gluten free options for breakfast! It really made our day! I wished more hotels offered it.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Was so happy to read that our gluten free selections choices at breakfast made your stay more enjoyable. We hope that if your passing through again you will stop and see us. Kind Regards B Cuthbert

"Great place to stay in Swift Current!"

5
29/11/2017

Very nice staff, big rooms that come with whatever you might need, best part was the massive spread at breakfast, lots of items to choose from, I felt very spoiled! I'll figure out a way to stay here again!

"Comfortable but Dated"

3
29/11/2017

Spent 1 night here on the way through to BC. Service was good, bed was comfortable but the room and facility were dated and not up to the new Best Western standards. On a brighter note, the breakfast selection was plentiful and very flavorful.

"An enjoyable and very convenient stay"

4
14/11/2017

We usually stay at Best Western facilities when we travel and considered ourselves very fortunate to have this facilitie to be the closesestlocation to all of the places that we had to be at. Everything from relative's residence to the church where most of the activities actually took place.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We were happy to see that our location met your needs very well with an easy commute to the place you had to go. Please come see us again. Kind Regards B Cuthbert

"Best Hotel in Swift Current"

4
11/11/2017

Stay here if going to Swift Current . Quiet hotel. Great breakfast close to restaurant and shoppers drug mart. Easy access to highway. Rooms are clean and comfortable. Lots of options to stay with good prices.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your awesome review on trip advisor. We were so happy to see you call us the best hotel in Swift Current. We hope that you will come see us again soon. Kind Regards B Cuthbert

"Decent Hotel at Reasonable Price"

4
09/11/2017

Recently stayed at this hotel for business. It is abit dated and could u,se some updating (I have stayed at Best Western at both Estevan and Moose Jaw in past 2 weeks and both are more updated). Service was good. Breakfast is similar to other Best Western Hotels.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We are glad that your stay was pleasant. You mentioned that the property could use some updating. I'm happy to say we are in the process of getting a renovation plan in place. Hopefully we will start to make the improvements soon. Kind Regards B L Cuthbert

"really good value"

5
07/11/2017

We are Best Western regulars by choice and found this hotel clean with friendly helpful staff, notably the breakfast gals. The breakfast was EXCELLENT for a blue BW rating with real chunks of leg of ham, hot turkey sausage in addition to the regular bacon & breakfast sausage and a gluten free bread choice, Found the bed a little firm,

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor. We appreciate the comments as they let us know how we are doing. So glad you were able to enjoy a good breakfast before you headed out for the day. We look forward to future visits. Kind Regards B Cuthbert

"Well Done as Always"

5
06/11/2017

Once again must compliment the staff at the Best Western Hotel in Swift Current, job well done Friendly, helpful and courteous Meeting Room was all set up and room was excellent It is my first choice in Swift Current as the place to stay!

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We are so happy that your stay was a good one. We will pass along your comments to our staff as I'm sure it will make there day. We feel they are our very best asset! Please come see us again soon. Kind Regards B L Cuthbertl

"Good Value, Great Bed!"

4
05/11/2017

This is an older hotel, but in a very safe place, so it is okay to leave stuff in your vehicle and not have to worry about it, rooms are clean, beds are incredibly comfortable, and breakfast has everything that I want/ need, but a good selection for anyone wanting a free breakfast before they take off in the morning. They upgraded me to a Jacuzzi Suite because of my Distinction Level. Wish I would have had the time to enjoy the Jacuzzi tub!

"Good location"

4
27/10/2017

This hotel is located just a short distance off TCH which makes it a convenient location to stay. Although the house is a bit on the older side, it was well maintained. The room was spacious, the bed comfy and the bathroom was large and newly renovated (great bathtub/shower). As always, Best Western offers a good breakfast with a wide variety of options whether you like a hearty morning meal or something sweet. The kitchen staff at Best Western has to be commended for putting out a real nice buffet every morning. It is really uplifting to leave a hotel with the feeling that you received good value for your money. Would definitely stay there again.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your comments as they help us to know how we are doing. So nice to see that you were able to enjoy a great breakfast with lots of choices. We hope to see you again in the near future. Kind Regards B Cuthbert

"Loved our stay!"

5
25/10/2017

We loved our stay there! Everything in the room was comfortable, bed, etc. Everything on the property was clean. I've never seen this before but there was even a bag with fresh remote written on it. There was a pool area with a spa (hot tub) but there was also a hot tub in a separate room for adults only. The breakfast offering was probably the best I've ever had. There were all the pastries, yogurt, fruit, muffins etc. I was impressed with 4 types of eggs. Scrambled, omelet, fritata, and hard boiled. There was sausage patty, sausage link, and ham. We would definitely stay there again!

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for the great review on the trip advisor survey. It warms our hearts when we see our guests say they would stay with us again. Were happy that you were able to have a good breakfast in the morning. We hope to see you again soon. Kind Regards B Cuthbert

"1 Night stay on way to Vancouver"

4
25/10/2017

The check-in staff was very courteous, the room was very clean and large. Breakfast was included which was a big plus as it helps take away the worries of a costly breakfast on the road. I would definitely stay at this hotel again if I was ever in Swift Current.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your awesome review on trip advisor. It always makes our day when a guest says they would stay with us again. Were happy that our staff was courteous and you were able to have a great breakfast to get you on your way. We hope to see you again. Kind Regards B L Cuthbert

"Nice room"

5
23/10/2017

Easy to access off the hiway. Well lit front desk. Prompt service. Easy to check in. Nice room and bath room. Quiet spot. Pool and area was great. Rooms reasonably price. Great selection of breakfast food

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor. We appreciate your kind comments and are glad you enjoyed your stay. We hope you will come see us again soon and we will do all that we can to exceed your expectations. Kind Regards B Cuthbert

"Great for Family Functions"

4
23/10/2017

We had a family function and the staff allowed to use a room so we could all gather together. Very friendly and accommodating!! Room was spacious but kind of difficult to find as there are many different hallways section to this hotel. Thank goodness for all the directional signage they had posted or we would still be lost.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Was happy to read that we were able to supply your family with a room to enjoy your time together. The hotel was built in three phases so your comment about the different hallways we understand. We hope you'll visit us again in the future. Kind Regards B Cuthbert

"Swift Current"

5
17/10/2017

The hotel looks a bit old but once inside it is quite nice. The room was clean as were the hallways and eating area. The breakfast food and service was one of the best I've had at a hotel offering a continental breakfast.

"Comfort & Value"

5
15/10/2017

We were pleased overall with our stay - the rooms were clean, the beds were comfortable, the breakfast had both hot and cold selections and was very tasty and the staff were very friendly. It is located right off the Trans Canada Highway so great for travelling.

"Good place to stay while you are in Swift Current Saskatchewan"

5
15/10/2017

The hotel was clean and good location and reasonably priced. On check in we were greeted by Renee and Chelsea at the front desk. and informed that we had been upgraded to a larger room. The ladies went above and beyond and helped us with our numerous bags of luggage up the stairs to our room. Will recommend this hotel to anyone who is planning a stay in Swift Current Saskatchewan

"Friendly staff"

5
14/10/2017

Staff was very friendly and helpful. Checking in late was not a problem. Breakfast had large variety and excellent hours room was very clean and the hotel Was quite old but very clean Internet was excellent

"Highly recommend staying here"

5
14/10/2017

I love that they have two hot tub options... one near the fitness area and one in the pool area. The rooms, lobby, pool, and breakfast area were incredibly clean and well organized. There were a couple gluten free options at breakfast but no dedicated toaster so if you're celiac bring a toaster bag or just plan on having the bread without toasting it. We really enjoyed our one night stay here and would definitely stay again.

"Thanksgiving stay"

5
12/10/2017

This is our usual place to stay when heading home to Manitoba for holidays. We have never had a bad stay as of yet, other than this time our room had a pretty uncomfortable bed where we could feel the springs (that's a first for us here) Value for the room was ok, we just weren't there long enough to enjoy since we got there late at night and a bit harder to justify for a 6 hours of sleep (we had a king room). We upgraded to that room based on past experiences where the beds are always super comfy and would have had a great sleep anyways for those 6 hours (wished that had of been the case for this stay) We'll still be back!

"super stay"

5
12/10/2017

the staff were exceptional, rooms very clean , excellent breakfast, we highly recommend this hotel. we had family from Norway with us and anything we requested was done , nothing was too much for the staff, they made us all so very welcome.

"Great value and clean hotel"

5
05/10/2017

This is a well located hotel with clean, comfortable rooms and in a great location. I've stayed here over 80 nights (so far) and I've never had any issues - the staff are very helpful and the hotel is great value.

"Clean and Comfortable"

4
05/10/2017

We are satisfied with the service, food, cleanliness and comfort at this hotel. Breakfast area is a bit small but the hot breakfast is delicious. Fast check-in and check-out and the hotel is along the highway so its easy to get out to travel to our final destination (from Calgary to Winnipeg).

"snow stop"

5
04/10/2017

we had to get off the Trans Canada highway due to large storm further west. I like Best Westerns anyway but this was a great choice place to stop at. Rooms very nice, hot tub was great and the next day breakfast was very good. all fresh food and good eggs and meats.

"Friendly welcoming staff"

4
01/10/2017

We arrived tired and worn from the overnight Greyhound bus trip and were welcomed by a friendly, caring member of staff who ensured we could check-in early to refresh ouselves before visiting sights in Swift Current. We loved the availability of a swimming pool and fitness room. Only disappointment was the breakfast - reasonable food options but all served on disposable plates with plastic cutlery. All the condiments etc in throw-away packaging. Not very sustainable or good for the waste stream. It made us quite uncomfortable; we went & got our own drinking mugs as couldn't bear drinking out of polystyrene cups. Otherwise, a very pleasant stay.

"Comfortable stay"

5
22/09/2017

The check in staff made us feel welcome. Large, easy access room on the first floor. The room was clean and the bed comfortable. Everything was i good repair. They had a great breakfast with a lot of options and good service.

"Just Alright for a passing through stay"

3
20/09/2017

The room was okay, but very dated. The ac/heating unit was very noisy, had a annoying sound coming out of it that would get louder and softer and louder again most of the night. Finally just turned it off to get some better sleep. Being vegans there wasn't anything much to eat with the breakfast provided in the morning here, so we headed out and ate elsewhere. Suggest hotel maybe get a oatmeal cooker and more fruit so those that want something more heart friendly can eat it as well. I didn't hold this against the hotel in my rating it, this is just a suggestion.

"Best bang for buck"

5
18/09/2017

The hotel was easy to find; right beside the hiway and nicer than I expected at a very reasonable price. Staff were friendly and we enjoyed the bonus of a hot continental breakfast, weight room and hot tub.

"One night stop over"

5
17/09/2017

Awesome place, real good breakfast. Platinum member - got upgraded to a suite. Seamless check-in. No probs at this place. Fully recommend. Super clean room, friendly and accommodating staff and a great location.

"Disappointing "

3
17/09/2017

Our suite smells horrid, like burnt hair and an old gym bag. We booked in advance and checked in quickly. In town for a family event - we dropped off the luggage, opened a window, and didn't return until later. The smell never improved and by the time we got back, the kids had their hearts set on swimming so I figured we could live with it. This hotel has some decent features but so do other places in Swift Current. I've seen this mention of odour in the suites in other reviews and I wish I had read them before we reserved here. I am extremely disappointed that this is a known problem and they haven't resolved it. I will never stay here again, and I won't be recommending anyone stay here either.

"Easy access, Great Hotel"

4
16/09/2017

Accommodating even as a late arrival, extremely easy access, friendly staff, pretty good breakfast, room was comfortable, fan/airconditioner could work better. although window did open for some air, walk up, no elevator.

"Don't think I'll be back"

3
09/09/2017

We chose this hotel based on the tripadvisor reviews but I don't think I would stay here again. Checkin was quick and easy, staff were ok, the room was quiet and clean but the breakfast wasn't so great. The juice was watered down so much it didn't even taste like orange juice. They had canned fruit that they themselves put into plastic containers, but some of the fruit was like mush, it was gross. If I decided to stay here again, I would just have breakfast elsewhere.

"Best Western Swift Current"

4
08/09/2017

The hotel was okay, room was average and the food was as expected. Overall I would stay again but not as nice as some of the other properties. One of the highlights was Uncle Bob's restaurant was right across the parking lot; great place for a quick meal and Uncle Bob is a hoot.

"Stay night before a funeral "

4
06/09/2017

Hotel room was clean and comfortable. Pool was nice and at a good temperature. Staff are friendly and helpful. They were able to accomodate our friends with mobility issues and moved them to the ground floor. Full breakfast with lots of options.

"Great Stop"

5
06/09/2017

Will definately stay here again when I am passing through - great hot breakfast - staff friendly and professional - overall a really good stay - liked that a good restaurant was nearby for an evening meal

"Not much could be improved upon"

5
04/09/2017

We love this hotel, and are always impressed with the customer service. The front desk staff, and the man who oversees the breakfast always add to our stay. If you're heading to Swift Current, and we're there lots, there is no better place to stay.

"Dirty, smelly, uncomfortable all around"

1
30/08/2017

Stayed here based on others reviews. My experience did not match the reviews. First room my wife and I were given had coffee grounds on bureau, coffee in pot, unidentified gook in refirgerator. When we checked the beds, there were stains and human hairs on the sheets - they looked used. We asked and immediately recieved a second room. The AC did not work. My wife had to clean mold out of the bathroom sink before we could use it. The TV cut out at random times. Carpets throughout (common areas and in rooms) were fithy and in some areas had a very strong, distasteful odor. Inadequate parking. We were given a discount upon check out which we appreciated. However, there is no amount of refund that can make up for feeling so uncomfortable during a stay - particularly the lack of cleanliness. If it hadn't been such a long travel day, we would have left to find something cleaner. This was part of a 3 week road trip. This was easily our worst stay.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We are so sorry that we failed to make your stay a good experience. We have reviewed your survey with our housekeeping staff and will look to rectify any problem or additional training needed. These are not the cleaning standards we set for ourselves and are very sorry that you had such a bad stay. Kind Regards B L Cuthbert

"Great stop-over hotel in Swift Current"

5
29/08/2017

Great breakfast with lots of choices, friendly staff who were very helpful, clean rooms, working internet service - all were very good. The location is close to restaurants and to the downtown area. Lobby and shared facilities were nicely decorated. Ample parking for guests.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for the awesome review on the trip advisor survey. We so appreciate the kind words. Was pleased to see that you were able to enjoy a hearty breakfast before heading out on the highway. We look forward to future visits. Kind Regards Becky

"Nice room but a noisy air conditioner."

4
25/08/2017

The place was clean and tidy. Staff friendly and efficient. Beds comfortable. But the air conditioner! Every time the compressor kicked on it was like the Jake Brake on a Mack Truck. The compressor would run for a few minutes, then kick out and all would be quiet again. So all night it was back and forth between quiet and the roar. Not conducive to good sleep. I guess I should have complained and maybe moved to a quieter room - if they had any!

"The only place you want to be when you need to be somewhere with people care and understand your needs."

5
23/08/2017

There is not enough words to express my total gratitude towards the hotel managers, receptionists, servers and maintenance crew, who showed such compassion towards my wife Gail when I was suddenly struck with a severe medical emergency which extended our stay. This B.W. in Swift Current will always bring back very fond memories. Thank you all. Sincerely, George Rouleau

"Best Breakfast in a Hotel ever"

5
20/08/2017

Lovely, friendly staff greeted us with freshly baked cookies and fresh fruit. Our room was just what we needed and the beds and linens most comfortable. Our breakfast was the highlight of our stay with a freshly baked ham on the menu along with everything a person could possibly want to eat. This location even offered 3 kinds of gluten-free bread options for those with a gluten intolerance, how thoughtful of them.

"Nice Surprise"

4
18/08/2017

Hotel is a good quality Best Western. The room I had was nicely appointed and seemed quite new. Very clean and comfortable, nice bathroom, good quality bath products, good room coffee, and apples available in the lobby. My room was on the second floor, its important to note there is no elevator so if you have heavy bags you may want to consider pre-arranging a first floor room. Otherwise, I can certainly recommend this location and I would stay here again if I were in the area.

"Great service"

4
18/08/2017

Stayed here on the way back from a road trip. Staff was friendly and accomodating. We arrived late and they extended the hours so we could enjoy the hot tub. The Breakfast was great with a good variety.

"Great value"

4
17/08/2017

We checked into a 2 bedroom on the main floor by an exit which was either to close to outside smokers or a little stale. Not happy with the room, went to the front desk and were immediately moved to the second floor. Found that room much brighter and fresher. Room very clean. Hot breakfast was one of the better free ones we've had.

"It was alright place"

3
17/08/2017

We stayed here one night on our way home. We booked the King suite and it was very roomy only down fall was there was no elevator in the hotel and we were on the second level and we had to carry some very heavy in and up the stairs to our room and we could not move to the main level. Also I wish the cleaning staff would have put on the air-conditioning before we arrived since it was so hot out that day and the room kinda smelled like burnt matches to me but over all it was not bad. The cont. breakfast was good and the desk staff was friendly.

"good functional hotel"

4
17/08/2017

very good standard hotel. It's not fancy but always clean, friendly, and priced well. I always stop in here if passing through. This hotel is very consistent and I have stayed there many times over the last 5 years. It happens to be on my business travel route and I like to find a comfortable place...this works.

"Awesome"

5
16/08/2017

This was my second time at this hotel in 6 weeks. I will be back there in the next few weeks. Customer service is awesome, very friendly staff. They go above and beyond, they truly make your time away from home enjoyable. A++

"Best place in the city"

5
10/08/2017

This one week trip would be different. Usually we would arrive at our destination fairly early to look around and choose a place to stay. This time I decided that we would plan all the destinations and decide where to stay by checking the internet reviews. Having had a little experience now in comparing places with what the reviewers said, I felt confident that I could make good decisions. It turned out I was correct. By having a place waiting for us we could take all the time we wanted while on the road and make as many detours and stops as we desired. We prefer to stay in places that provide breakfast. This gets us on the road earlier after having a choice of what and how much to eat. To locate a place, I would go to Google Maps and enter the destination. Then I would go to "hotels nearby" and go down the list of establishments that offered breakfast and using the prices shown (which are not that accurate) as a rough guide to cost, I would check the reviews. I prefer to make a reservation by direct contact with the hotel, using the published phone number. Avoids errors that can happen when using a third party booking. I made a list of questions to ask when I'd call. I have a balance problem so taking a shower is not safe - so I have to ask about the bath tub. Some old hotels and some brand new ones have only a shower in the room. For the reviews on this trip, I thought the reservation making experience should be part of the review. Making the reservation was a nice experience. I asked for and got a senior's discount, but it was only about 5%. Better than nothing. Asked for a room near an outside door. Besides the main front entrance, there was another door on the front side that was near the breakfast area, and our room was just down the hall. The only fly in the ointment was that we went visiting and when we came back at ten there were no parking spaces at the front. However, there was lots of room at the back and five doors to choose from to get in. So it was just a longer walk. Check in was quick and pleasant and we noted that there were free apples. Bathroom was nice with a surround type of tub with one sturdy built in handle. OK but not the best for my aging body structure. One nitpick was a very noisy fan that did not have a separate switch. Turn on the light and you had to put up with the noise. Some time ago "experts" recommended a hard mattress as being better for your back. But not mine. It seems to me that that philosophy is not part of the Canadian hotel industry, and all places on this trip provided comfy sleeping surfaces. Flat screen TVs are common now, but it is hard to find one the fills the screen properly. I recall one place that had the proper matching remote for the new TV the had all the controls needed to adjust the picture properly. And I am told that some times the hotel just does not pay for the necessary cable service to provide for a full screen experience. You can often see the TVs in the lobby or breakfast room that has a stretched picture with insufficient height. Did not have any time for TV watching on this stay, so no comment. One thing I miss when on a trip is soft water. I don't feel clean until I get home a have a bath in good water. Most hotels use the local water supply as is. Back in the sixties I came across one hotel that had water softening equipment but is it a rarity these days. It helps if I can fill the sink with water and work up a bit of a lather, but some new hotels have sinks with no provision for keeping the water in. Fortunately I did not run into any of those on this trip. Water quality was about average. There was time when it seemed to be standard to make up the bed with a sheet and blanket that only reached up to your armpits. How are you to keep your shoulders warm? Now the industry seems to have switched to using a duvet. I find them much to warm to sleep under. I would have to lower the room temperature to fifteen degrees to survive. I don't have anything in my notes, so I assume we found a blanket to use instead of the duvet. I recall my wife looking through the drawers and I think she found a blanket there. We now always look in the closet for something lighter, and if there is nothing there, we found it pays to go to the front desk and ask. Most places have something to offer. WiFi used to be a real problem. Everyone advertised it but usually it did not work. Having to go to McDonalds in order to use your computer was a real annoyance. Just two years ago on a one week trip, I found only one hotel with usable internet service. We had better luck this time. In this hotel, I found direct wired internet that worked just fine. Breakfast was very good. Hot items were omelets, round sausage patties, small pork sausages, cut chunks of large turkey sausages, and scrambled eggs. I did not recall seeing a microwave or cheese. Some folks would not like the paper plates. Plastic utensils were not the usual white ones. They seemed more sturdy, were black and came in a "one at a time" dispenser. One nitpick was the yogurt. At most places you find it in a glass front storage area. In this case it was in a small fridge below counter level. With this location and a solid door, many people appeared not to find it. And older people had a problem with bending down to get it. Some nice touches. The main light switch inside the door had a light in the handle that came on when switched off. Easy to find in the dark. Dual toilet paper rolls so you did not have to search for the spare if you ran out. A special little towel you could use for cleaning your shoes, getting bugs off the windshield, etc. Overall a nice stay at the best place in the city.

"Great Service"

4
09/08/2017

Great service, renovated hotel. Breakfast foods prepared fresh by friendly staff. Two hot tubs available, one within supervision of kids and another more private. Accommodating on room request. Pool area large and table provided are thoughtful for group gathering if necessary.

"Very impressed"

4
09/08/2017

Very clean and quiet. Comfy beds and awesome breakfast. We checked in late and up early....to get back on the road. Would stay again. The only complaint would be the sink drain was very slow to drain and then the outside door was not secure for the night which was close to our room but police station situated across street. Nice location.

"Great place for an overnight"

4
05/08/2017

This hotel was excellent. It was clean, the staff amazing and the hot breakfast was the best we got in our drive across Canada. I would stay here again if I was passing through. The room was large and the staff was great at helping with a few requests I had.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Your great comments were so appreciated. We were very happy to see that you found our staff amazing as we truly feel they are our best asset. I'm glad you were able to enjoy a good breakfast before setting out. Please come back and see us again. Sincerely B L Cuthbert

"Great Customer Service"

5
04/08/2017

This hotel is clean,good continental breakfast in the morning, and the staff was wonderful!! We have stayed here several times while in town for work and each time we're satisfied with the overall experience.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for the great review on trip advisor. We are so happy that you choose us to stay with when you visit Swift Current. We look forward to future visits. Kind Regards B L Cuthbert

"Good Place to Stay"

5
01/08/2017

First off, the staff is very friendly. Our check in was fairly quick and our room, a single queen bed, was spacious. We made a visit to the hot tub before bed. There are two - one for adults only and one by the pool for those with kids. The adult one was kind of full so we went to the other one. It was plenty warm. In the morning, we used the exercise room. Breakfast was very good and checkout was quick and painless. This is a very nice place and we found it to be in a great location. If we are ever back in this area, I can't see us staying any place else.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your kind words. We are so happy that you found our staff friendly , as we are truly proud of the group that we have in place. It's always a pleasure to read that you would stay with us again. We look forward to future visits. Thank You B L Cuthbert

"Summer Vacation"

4
01/08/2017

The room was clean, staff was friendly and the breakfast was excellent. Had some trouble with the TV reception. The location is handy to the main highway.Have stayed here previously and would stay again.

"Harley rider from Ontario to Vancouver island"

5
31/07/2017

Best western Swift Current my best experience in years the pool was crystal clear staff was so helpful the room was excellent the hot tubs were perfect temperatures Now the breakfast was the best I've ever had !!!!! The presentation the variety the quality. full hot eggs 3 meats unbelievable

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your kind words on the trip advisor survey. It's these comments that help us know if we are doing the right things for our guests. So happy to read that you were able to enjoy a good breakfast in the morning. Please stop by again if your ever out this way. Kind Regards B Cuthbert

"Great breakfast buffet"

4
30/07/2017

We really appreciated the quality and amount of breakfast that came with our stay. However we didn't appreciate the lack of cleanliness of our bathroom. Hairs on the tub and floor. The bedding appeared as if someone had laid on the bed. The staff were very friendly and helpful. Accommodated our early arrival. Microwave was missing.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We were sorry to read that the cleanliness of the room did not meet with our standards. We have addressed the issue with our executive housekeeper. You commented that you were missing a microwave. We do have microwaves available in all our suites but not in our standard rooms, I'm not sure which room you were in. We do have some microwaves in general areas that are available for all guests. Please join us again and we will do all that we can to make that stay much more pleasurable. Kind Regards B Cuthbert

"Wonderful Night "

4
29/07/2017

We only stayed one night but it was very nice! Really clean, pool area was nice, great for kids. Rooms was clean, beds and pillows were good too. Breakfast was typical but just what we needed! I would definitely stay here again!

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Was happy to see that you had a great stay and would join us again. We look forward to future visits and will do what we can to exceed your expectations. Kind Regards B Cuthbert

"Week long stay at this hotel"

4
27/07/2017

Very gracious and accommodating staff, very quiet and peaceful environment, kid friendly, well-maintained. It is very conveniently located right off the No. 1 highway, but did not notice traffic noise in our room. Pool and hot tub were a hit with my 3-year old grandson. Decent breakfast. Would definitely stay here again if visiting in the area.

"Good place"

4
26/07/2017

It's very nice hotel got main floor room. Bed was okay but bit hard so sleep not quite as good. Clean great food god people at reception very helpful. We stay here on our way home to Calgary every time. Pool hot tub good. Near restaurant called Original Joes which is very good.. I recommend this hotel very much.

"Great place to stay"

5
26/07/2017

We stayed in a king suite with a very reasonable rate. Room was spacious and clean, bed was comfy. Hot tub and pool were nice after a long days ride on the motorcycle. Highly recommend this hotel. Breakfast had real ham and a variety of sausage. Scrambled eggs and omelettes.

"A great night sleep in a clean, quiet, cozy room"

4
25/07/2017

I checked in for my 13th night out of town during tgis pipeline run... i entended on being here just one night but because of the comfortable bed, big pillows quiet room i decided to stay an extra night and i am sure glad I did. The breakfast wad ok also, i really liked the omlet... friendly staff, great locatiin, quality sleep... good workout room... all at a fair price. I will be back.

"Best Western Plus is a real plus."

5
25/07/2017

Very nice hotel, friendly staff, huge room and great Breakfast. Pool and hot tub area was very nice and very clean. Would definitely recommend this hotel if you're in Swift Current. Conveniently located near restaurants and shopping.

"Delicious hot breakfast!"

5
20/07/2017

Clean facility, helpful staff (especially during our middle of the night check-in with 3 young, sleeping children) and amazing hot breakfast. Good value for the price with the breakfast, which offered something for everyone!

"Not great!!"

2
20/07/2017

Room very dirty. Black mold around windows which marked the curtains in the room. Smell in room. Carpets in entire building dirty. Bed not comfortable. Felt as though you were going to fall out of bed the entire night.

"Excellent place to stay!"

5
20/07/2017

We've stayed in Swift Current many times but this was our first visit to the Best Western. This will be the place we stay every summer now, great rooms, friendly staff and the complimentary breakfasts were great!

"Slightly dated but very good"

4
19/07/2017

Stayed at the sister hotel on the same parking lot as it has smoking rooms while my co-worker stayed in the Best Western. My room was a bit dated but clean and comfortable. My co-worker found the bed in his room not to his liking.

"Another Great Experience"

4
17/07/2017

The breakfast has greatly improved. We've stayed here many many times and the breakfast was always the same. I don't eat pork so was nice to see they had turkey options. The staff are very friendly and always ready to assist. The ladies working the breakfast were so pleasant and kind to us and very pleasant and accommodating.

"Unmanaged Chaos"

3
13/07/2017

While heading to Alberta we stopped at this hotel for 1 night. The beds were comfortable, the room a good size (did have an odor though, not particularly offensive, others have referred to it. I think it's a cleaning product they use). The staff were friendly. However my only issue with this hotel was that there was a baseball team that reserved a block of rooms. The kids were wild in the pool area, pushing each other in, shoving and splashing, throwing a ball around and having no regard for other guests who may be using the pool area. There were no parents in sight, they would come in and out from a pool side hotel room give their unruly kids a thumbs up and go back in. Now I understand how kids can be, having two of my own and 4 with us on this trip, but these kids were out of control. When I brought it up to the hotel staff, they informed me that they had issues with them the night before as well disturbing guests. When I asked about our group who was also paying 150.00 +per night for three rooms and maybe wanted to use the amenities,They offered me a more private hot tub area to relax in. Great for us adults,not so great for our kids using the pool getting splashed constantly or worrying about one of these kids landing on their head. Only 1 staff did anything about these kids, he appeared to be a maintenance person and it was right before pool closing,at least it was somebody telling these kids to cool it. They went from 2 stars to 3 due the maintenance person intervening and they also have a really good breakfast. I wish I could give the more stars, but a hotel that looks out for the guests booking a block of rooms and does nothing to manage the chaos instead of ensuring a pleasant stay for everyone has just lost mine and my family's business. Which is too bad, Best Western is a reputable name. Issues like this one tarnish the Brand Name.

"Very good hotel"

4
13/07/2017

Convenient location, centrally located, close to center of town, shopping and restaurants. We found the rooms clean, comfortable and nicely appointed with all the amenities that we needed. The hotel met all our needs and expectations. Good value for the money.

"Good value for the price."

4
10/07/2017

The hotel was very clean and comfortable. The staff on arrival greeted us in a very friendly manner and got us to our room very quickly. The breakfast was very good, even though it was busy there was always a good selection.

"Great place to stay."

5
08/07/2017

Friendly, helpful staff. Good hot tub. Great breakfast! Quiet. All of the staff that we met were very helpful and friendly, right from check in to check out. The hot tub was easy to access and very comfortable. The self-serve breakfast was really god, lots of variety.

"Great hotel"

4
02/07/2017

Excellent hotel for the price. There is not an elevator to 2nd floor so you have to carry you luggage up a set of stairs . The hot breakfast was great. The staff was very helpful and courteous. Location is super. Parking could be improved.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
THank you for completing the trip advisor survey, Its your comments that help us set our customer service goals. You mentioned our staff was helpful and courteous, were always happy to hear that as we truly think they are our best asset. Please come see us soon. Kind Regards B L CuthbertT

"Mixture of comments"

4
30/06/2017

Air conditioner was a bit noisy. No oatmeal at breakfast for gluten free person. Pool great. Poor location for walk to restaurants. Staff all friendly and helpful. Had to get luggage upstairs-- no elevator.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Than you for completing the trip advisor survey. I noticed that you didn't see the oatmeal at breakfast. Our breakfast agent could have helped you as we do have oatmeal out everyday as well as a number of other gluten free options such as rice crispies, sausage, gluten free bread to name a few. Hopefully you will join us again and we can offer you more gluten free choices. We are glad you found the staff friendly. Was sorry that you had trouble with your luggage going up the stairs. When you join us again please request main floor and if its not available ask the staff for help with your luggage. Hope to see you soon. Kind Regards B L Cuthbert

"This was a great best western,"

4
28/06/2017

We chose to extend our drive and stopped in swift current,we saw this hotel on booking .com and decided why not,they had vacancies,and the lady who checked ne in gave me a discount to get me closer to the booking.com price,what a deal,nice clean room,very modern,comfortable,and great wifi,and the complimentary breakfast was awesome,a nice sleep topped off our stay,I would recommend this place to any one,cheers

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I was pleased to see that you enjoyed your stay and got a good nights sleep. You mentioned that breakfast was awesome and that made4 our day as we are continually trying to improve it. Hopefully we will see you again soon. Kind Regards B L Cuthbert

"Weekend for friends and fun"

4
27/06/2017

Have stayed at this hotel many times over the last 13 years. The rooms are adequate for my needs and clean although some times if not used for a while the air is stale. Just open a window for a while.Tthe included breakfast is usually very good. Lots of variety. The staff is friendly and helpful.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate the comments and are glad that our staff are friendly and helpful. Was pleased to note that you stay with us often and we look forward to future visits. Kind Regards B L Cuthbert

"Swift Current Best Western"

4
23/06/2017

Happy experience stating at this motel. Quiet, restful, nice staff and very good breakfast which was included with the room. The motel is an older building but very clean, close to the highway but quiet. Very much recommended should you wish to stay overnight in Swift Current, Sask.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your kind words on the trip advisor survey. Was pleased to see that you enjoyed the stay and found our staff friendly. We are always happy when we read that you would recommend us to others , it lets us know that were on the right track. Thanks again. Kind Regards B L Cuthbert

"Enjoyable Stay"

4
20/06/2017

From the check in, to the pool and whirlpool, to the sleep, to the breakfast and on through the check out... a very comfortable stay. For the most part, the employees of this property were awesome! I even checked in early, and they rearranged things so I was able to get into a room. I was tired from my long drive.

"Stop on the way home "

5
19/06/2017

We booked for one night in Swift Current. Previous reviews did not disappoint. The pool and hot tub were a welcome sight after a long days drive. The location was very good and our room was very quiet. Lots of good restaurants close by. The breakfast buffet was good.

"Excellent"

5
15/06/2017

Everything was fine. They could use a Tourist/Business map for the town. None available. The Chinese restaurant 1 block away was satisfactory for a post trip dinner buffet. The hotel was convenient to the trans Canada highway but not so close to cause any noise discomfort.

"Weekend stop over"

4
12/06/2017

We found the rooms very clean and comfortable . The staff are all very friendly, from check in to housekeeping staff all greeted us warmly.Beds were very comfortable. Hotel is easy to find . Hot breakfast was very nice, waffles,scrambled boiled or omelette with sausage. 4 varieties of juice choice of muffins bread bagels coffee and tea , for the children variety of cereals and milk . The grounds very very tidy and parking was not an issue at all .

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We were so happy to read that your stay was enjoyable and that you found the staff friendly. So glad that you were able to enjoy a good breakfast in the morning. Hopefully you will join us again soon and we will do all that we can to exceed expectations. Kind Regards B L Cuthbertm

"STINKY"

1
12/06/2017

We booked this for our parent 46th wedding anniversary as they wanted to go up to swift to celebrate and the room was so stinky, they said it smelt as if something had died in there and was rotting away!! this was a very disappointing stay for thier anniversary!!!!.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. We are so sorry that your parents had such an unpleasant stay. We were saddened to ready that the room had an odor. I am not sure if they notified the front desk on arrival as it is our policy to move the guest to a different room if there is problem. We apologize and are sorry thatwe did not meet expectations. If they stay with us again we will do all nthat we can to ensure the stay is much better. Kind Regards B L Cuthbert

"Top Notch Stay"

5
02/06/2017

Stayed again at the BW in Swift Current and was not disappointed. This is a top notch place to stay and good value for your money. I checked in early and requested a main floor room with an outside entrance and was accommodated without any complaining. The room was spotless and huge, just for one person staying one night. The breakfast the next morning was very good with lots to choose from with hot items included. Checkout was quick and friendly. Will be back time I am through Swift Current.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your kind words on the trip advisor survey. Was pleased to see that you got the room of your choice and were able to enjoy a good breakfast. You said you will stay with us again and we look forward to your return. Kind Regards B L Cuthbert

"Great hotel !"

5
01/06/2017

We very much enjoyed our one night stay at Best Western. Not a brand new hotel but kept clean and tidy and a fantastic fresh flower smell when you enter. Pool was nicely warm and two hot tubs, one for adults only in a separate room, which is great when lots of kids are in the pool area. Nice breakfast area amd good food. Very friendly staff. Will stay there again when travelling through Swift Current.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Your kind words made our day. We are so pleased that you enjoyed your stay and were able to enjoy the hot tub. We were pleased to see that you would stay with us again. We will do everything we can to exceed your expectations next time you join us. Have a great summer!! B L Cuthbert

"Family trip"

5
30/05/2017

Return from a wedding in BC. My daughter and her family have stayed there before and loved it. We were very impressed and will be using the hotel from now on. Your breakfast was fantastic, the best we have ever had.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I was pleased to note that you found our breakfast fantastic. We were so happy to read that you will stay with us again and look forward to future visits. Kind Regards B L Cuthbert

"Okay room. Crowed breakfast area"

3
29/05/2017

The room was clean and tidy. The hotel was quiet. Some of the furniture was scuffed and there was white tape holding up the wallpaper in the bathroom. Public areas were very nice. Okay check in. Not over friendly or helpful. There is no elevator so be aware if you have mobility issues. Breakfast was average. The breakfast area is very small and was very crowded when we were there.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I was sorry to see that we let you down on this stay. Was especially saddened to see that our staff weren't overly friendly or helpful as we usually pride ourselves on the service they provide. I hope you will join us again in the future and we will do all that we can to make it a much better experience. Kind Regards B L Cuthbert

"Clean, roomy, with a great breakfast"

5
27/05/2017

We arrived after a long day of driving. The pleasant desk clerk made check-in quick and easy. Since we were tired and a bit hungry, the staff who were setting up for the next morning's breakfast offered us some complimentary food and drinks. The room was spacious, clean and tidy. We got a good night's sleep. The complimentary breakfast included Belgian waffles, scrambled eggs, sausage, cereal, toast, coffee, juices, yogurt, muffins, and sweet rolls. An excellent place to stay!

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I was pleased to see that our staff were helpful and made your stay a pleasant one. Nice to see you were able to have a good nights sleep and enjoy a good breakfast before heading out. Hopefully you will pass this way again and stop and visit us. Kind Regards B L Cuthbert

"Clean, roomy, pleasant"

4
27/05/2017

Large drive up room with a bedroom area separated by French doors from a bathroom/coffee/fridge area and living room with desk. Works well for people traveling with family or friends. Toilet and bath/shower in a separate room so others can get ready at the same time. Nice, sunny pool and hot tub area but chemicals are off - the strong smell of chlorine means that the levels are off and I opted not to subject my new bathing suit to the damage. Full, hot breakfast included. Quiet night.

"Family Reunion"

5
23/05/2017

Excellent Hotel and would highly recommend it to everyone. Stayed there many times, close to everything. Easy to get in and out of for travelers. Well layed out Excellent breakfast. Great staff Good value.

"Staff was excellent"

5
18/05/2017

We stopped for a night and the check in attendant was very helpful. The room was clean, the bed a tad hard for my liking. The breakfast was very well stocked with a good variety of food and everything tasted great.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your completing the trip advisor survey. Its your comments that help us know how we are doing. We were pleased to see that our front desk agent was helpful and that you were able to enjoy breakfast in the morning. Please join us again soon and we will do what we can to exceed your expectations. Kind Regards B L Cuthbert

"Good place to stop on TCH"

5
18/05/2017

Excellent hotel in excellent location. Easy to get to off highway and lots of restaurants within walking distance. Gluten free bread and cereal available, as well as an extensive choice of other items at breakfast. Large pool and 2 hot tubs great.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. Its your comments that help us to know how we are doing. I'm glad your stay was a pleasant one and you were able to enjoy the gluten free products on our breakfast bar. We look forward to future visits. Kind Regards B L Cuthbert

"Excellent breakfast and clean!"

5
17/05/2017

This hotel greets you with a sense of openness, class, and friendliness. The rooms are comfortable and clean. Beds are firm. The pool is salt water with no smell of chlorine. Excellent breakfast is included. Full buffet with all foods, both hot and cold. Hallways are spacious and very clean. We will stay here again.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for your kind comments on the trip advisor survey. It's these comments that help us measure whether we are meeting our customer service goals. We were pleased to see that your stay was pleasant. We hope you will join us again soon. Kind Regards Becky Cuthbert

"Ok"

4
17/05/2017

Was only dissatisfied with price of room when quoted one and charged another, would not give me what I was quoted poor business in my opinion. Charged me one price and our friends a different price for the same type of room. Should be the same

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for completing the trip advisor survey. I was sorry to see that there was an issue with the price quoted versus the price charged. Please feel free to call me at 306-773-4660 to discuss this and perhaps an adjustment could be arranged. I am glad that the rest of your stay was pleasant. Kind Regards Becky Cuthbert

"Great suites"

4
11/05/2017

Best value in Swift, clean and nice suites. Stay there every time I can when staying in Swift. Had to stay at the comfort in at Christmas because they are closed? Located close to everything and very good value.

Pontiacs1, Guest Relations Manager at Best Western Inn, responded to this review
Thank you for competing the trip advisor survey. We appreciate your loyalty and are glad you choose to stay with us. You mentioned Christmas we do keep one wing of rooms open at a reduced rate. The keys have to be picked up prior to 4pm on Dec 24th. The pool, breakfast are not available till 6am December 26th. Please check with us for details. Kind Regards B L Cuthbert

"easy access off the highway"

3
02/05/2017

Cheaper price for a decent stay. Housekeeping on top of details. Small complaint - the hair dryer and electrical plugs in the bathroom didn't work making morning routines difficult. Was put in the disability suite - not sure why - maybe because I booked through Expedia? Breakfast was really good - well stocked with a few extras (like granola bars to take with you).

"Nice pool - blocked toilet"

3
28/04/2017

Enjoyed a swim in the pool and relaxed in the hot tub. We reported the toilet was blocked and unusable. There were no service people available so upgraded us to a suite, which was nice. Only problem there was we had to move all our stuff and the room was smelly.

"Great place to stay"

5
28/04/2017

Our favourite place to stop on our travel back and forth on our trips from Winnipeg to Calgary. Very well maintained and clean as a whistle. Staff are excellent. We always book directly at the hotel and we get a lovely room with a separate sitting area with direct access to outside for loading and unloading. Staff are wonderful. Full breakfast is great and included in the room charge

"Well kept and comfortable"

4
27/04/2017

You can always get what you expect at the Best Western chain. This one is well maintained, clean and has terrific staff. Another beautiful, comfortable lobby if you need more space than your room provides. Our room was quite spacious as well, bigger than average, the bed comfortable. They have all the amenities and the pool looked great. The breakfast was not as big as we have experienced in previous Best Westerns. Everything was there for a hot breakfast but the muffins were way smaller for instance. Small things that you notice when you stay at various hotels. Not a complaint, just an observation. Staff was great!

"Would stay again"

5
27/04/2017

We were pleasantly surprised with the quality of the hotel and the staff. The wheelchair accessible room has a shower that is not that user friendly for someone with a mobility issue. However, we would definitely stay here again.

"Great value, great service, great staff"

5
26/04/2017

We arrived late at night and had to leave the next day so we did not have a chance to fully check out the facilities. However, while we were there the staff were extremely accommodating and friendly. The rooms were clean, comfy beds and the breakfast was very good! Lots of variety, including gluten free bread and cereal. Would definitely stay here again

"Awesome suite"

4
26/04/2017

We were upgraded to a very comfortable suite. The room was very clean and well decorated. The extra room and second TV were appreciated. The bed was cozy. Great friendly staff on front desk and breakfast bar.

"Great stay"

5
22/04/2017

Overall a great stay. Great value. Pool and breakfast was awesome! The pool area is very nice and well maintained. In my experience, the pool area did not have an overwhelming chlorine smell as some guests had mentioned previously. Just what I would consider to be normal and expected for a swimming pool as we do frequent pools with 3 young children for swimming. Breakfast was really good and had a nice seating area with plenty of room for eating. All staff was friendly and helpful. Definitely my first pick for a hotel in swift current.

"very relaxing,"

4
18/04/2017

very convenient, breakfast was more then what we expected and very good. we would stay again. staff was friendly the room was nice we went with a suite and quite enjoy it. it was nice one could go to bed and the other could stay up and watch T.V. and not disrupt the other.

"Great Stay"

5
18/04/2017

The hotel is excellent. I especially loved the mineral pool. Sooo much better than chlorine pools. I also like the selection of breakfast items. I will very definitely recommend my family and friends to stay at the Best Western in Swift Current, SK

"A very pleasant stay"

5
17/04/2017

I found the staff very helpful, efficient and friendly. They were very willing to work around my chemical sensitivities to minimize the effects of staying away from the controlled environment of home. The room was very clean and comfortable with space for sitting. Everything was in good working order. I would definitely stay again if returning to Swift Current.

"Quality hotel, great people"

5
14/04/2017

I stay regularly at this hotel, the staff know my name and are always making sure that everything is ok. Very competitive prices but better standards than other nearby hotels. I thought the road noise would be a concern being right beside the highway, but even staying on the road side of the hotel was not an issue. The pool and hot tub are clean and a good temperature. Breakfast has cooked or continental options, all fresh and clean.

"Close to Highway"

4
09/04/2017

We were passing through on our way to Calgary. The hotel is close to Highway 1 and within walking distance to a couple of restaurants. The room was neat, tidy, and clean. The breakfast was adequate and the items were fresh and hot. We would stay here again.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We were happy to see that you had a good stay and would stay with us again. We look forward to future visits and will do what we can to exceed expectations. Kind Regards Becky

"Freindly staff and lots of choices for breakfast...including GF bread."

5
04/04/2017

We enjoyed our stay. The room, pool area etc. were nice and clean. Staff was friendly and accommodating. Will definitely go back with other family members...as they even had GF bread etc. for breakfast and other food choices that a celiac can eat. This has been a problem for us in the past as we have a family member that needs GF and we always had to haul something along or pick up something for breakfast in the morning. There probably is some cross contamination, so you want to be careful...example I don't know if one of the toasters is designated GF. We all know that GF bread tastes better toasted!!! Good for you Best Western.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I am so glad you were pleased with the gluten free selections we have. I will pass along the comments about cross contamination with the toasters. I hadn't thought about that before. We were pleased to see that our staff was pleasant and accommodating. Hopefully we will see you again in the future. Kind Regards Becky

"Pleasant "

5
01/04/2017

I have to say I was surprised by the hotel in a lot of ways. Breakfast was good and I was allowed to take a sandwich for lunch later My room was beside the pool so every morning I watched the ( chemist ) pool guy do he testing which I found interesting and relieved I will stay there again. Thanks.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. Its your comments that let us know how we are doing and allows us to set goals for ourselves. I am glad that you were pleased with breakfast. It was interesting to read your comment about our pool specialist and glad that it perhaps alleviated any pool concerns you may have had. Please join us again. Kind Regards Becky

"Excellent stay and very friendly staff"

5
31/03/2017

This is my number one stay in Swift and I have stayed here around 35 nights in the past year. Really friendly and helpful staff. Rooms are comfortable and clean. Amenities are really good and breakfast too.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
So happy to see on the trip advisor survey that you stay with us a great deal. Hopefully we feel like home when you arrive through our front doors. We look forward to future visits and promise we will do all we can to provide you with a pleasant stay. Kind Regards Becky.

"Excellent Stay"

5
30/03/2017

Great hotel, friendly staff, excellent facilities. Breakfast had much more than you could imagine to choose from. Hot, cold, fruit, even gluten free bread. Lots of choices. I love tea, so nice to see more than one option... Pool and hottub very good. It is nice to go to a hotel that really wants to make your stay a good experience.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for the valued comments on the trip advisor survey. It is certainly guests like you that make our job rewarding. We happy to see that you found breakfast satisfactory. Please join us again soon. Kind Regards Becky

"Wasn't one of the best Best Westerns but still acceptable."

3
13/11/2016

If I'm going to be in a place with limited hotel options, I'll usually stay at the Best Western because they tend to be more or less standard. This one wasn't one of the best Best Westerns but it was still acceptable. It was good enough for a stopover and the price was more than reasonable. Typical breakfast offerings.

"Clean, Friendly, Great Breakfast"

5
24/10/2016

Very positive experience staying at the Best Western. The staff were friendly and helpful, the rooms clean and the beds comfortable. The continental breakfast had a lot of variety and was very tasty. They participate in the "Stay and Play" feature with the local casino and there is a shuttle to the casino.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We are glad you found the staff friendly and helpful. We truly believe they are our best asset. You mentioned the stay and play coupon and we were glad you were able to enjoy one of our local entertainment venues. We look forward to future visits. Kind Regards B Cuthbert

"A happy surprise."

4
23/10/2016

We had a one night stay in Swift Current on our way back home. What a great decision on location and hotel. The room was much better than expected. The bed was large and comfortable and the staff was very friendly and helpful. I would stay here any time in the future.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We are glad that your stay was pleasant and you were treated well. We look forward to future visits. Take Care B Cuthbert

"A Good Spot But You Should Know"

3
19/10/2016

This is a good hotel but with a few draw backs... This hotel has two floors but no elevators. The pool chlorine fumes were so strong that we had to have the window open in our room. Our room was on the second floor. The pool is in center of some of the guest rooms (court yard structure). The pool does not have a shower close by - but requires you to shower before swimming (normal pool rules). The bonus for this hotel is that they provide bicycles for their guests and a full breakfast. There are rooms on the main floor that face the parking lot. If we were to return to this hotel we would request one of those (Room 124-131). We are Best Western Rewards clients...and have really enjoyed several quality sites in other cities but this one needs a bit of upgrading (elevator/handicap accessible). The staff were great. The beds were comfortable and clean.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I'm sorry that your stay was not as pleasurable as it could have been. Hopefully you will join us again in the future and we will do what we can to exceed your expectations. Kind Regards B Cuthbert

"Very enjoyable stay!"

5
14/10/2016

This hotel was our last stop on a trip from St Thomas, Ontario to Calgary, Alberta. The staff was very friendly, the rooms clean and comfortable and the free breakfast was excellent. All in all a great place at a good price! P&W, St. Thomas, ON

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for the kind comments on the trip advisor survey. We are pleased that the staff was friendly and your stay was good. Hopefully you will join us again in the near future. Kind Regards B Cuthbert

"Comfortable & friendly"

4
14/10/2016

My husband and I have stayed at this property a few times, we have yet to be disappointed.. the front desk staff are friendly the breakfast is great. I couldn't imagine staying anywhere else while in swift current. Thank you so much for being so great.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We are pleased to note that you find our staff friendly and were able to enjoy a good breakfast in the morning. We look forward to future visits. Kind Regards B Cuthbert

"Ok for overnight stop"

3
13/10/2016

Looks like one of the bigger hotels in Swift Current, the hotel is located just off the TCH, easy access off the highway. Rooms are clean and seem well maintained. However I was given a room that opened directly onto the deck of an indoor swimming pool which I thought was weird. Understandable if you're a family with children who want to be close to the pool area, but uncomfortable for a single overnight traveller with people using the pool directly outside your door. There are only about 5 or 6 rooms out of 100+ in the hotel that are located in this area so why I was given this I'm not sure. There is a complimentary breakfast available in the mornings which is always nice.

"Need to get HD TV"

4
13/10/2016

As a regular business traveller there are a lot of hours spent watching tv in motel room.It is hard to watch non high definition tv when you never have to endure it anywhere else. Sports is especially hard to view. I have been staying here regularly for over 30 years and the property and amenities as well as the staff are outstanding. It is just the TV picture quality that I have a problem with. Time to update.

"Simple Comfort"

4
30/09/2016

This hotel is very well equipped and very comfortable. We needed to book a suite so our one-year-old had a room to nap in, and they were able to set us up in an appropriate room. Additionally, when it turned out that we wouldn't be able to stay the last night of our booking, they were very flexible in accommodating us. The breakfast is okay, but I had to ask the breakfast staff for things a couple times, and they brought me things I didn't want both times. The location allows for pretty easy access around Swift Current.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the survey on trip advisor. We are glad that we could accommodate you for your stay. We are sorry that you experienced some problems in breakfast. We are continually making changes to make our guests have a positive stay. Thank you Darlene

"Very nice, homey hotel"

5
16/09/2016

very friendly staff and great breakfast selection. Loved the omlettes! We got upgraded to a whirlpool room and it was huge...lots of room for us. Greatly enjoyed our stay and will definitely return if we are ever back in Swift Current again.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We were pleased that you enjoyed your upgrade and that you were able to have a great breakfast to start your day off right. You remarked you would stay with us again and we look forward to that visit. We will do all that we can to exceed all your expectations. Kind Regards B Cuthbert

"Great Value"

5
12/09/2016

Good internet price (via Best Western). Convenient location. Clean rooms. Superb service. Great complimentary hot breakfast - including eggs, sausages, and fresh made waffles. Pool was clean, well light, and warm. Don't bother looking for a better value in Swift Current. This is the place you want to stay..

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your recommendation and kind words on the trip advisor survey. We appreciate that you the time out of a busy schedule to let us know how we are doing. We look forward to future visits. Kind Regards B Cuthbert

"Work Trip"

4
11/09/2016

Great sleep quality here , nice clean rooms , helpful staff , decent parking , restaurants , Shoppers Drug Mart , gas station all within blocks of the hotel . Breakfast is good here , pool and hot tub on site . Another new addition is they have mountain bikes and road bikes for use for the customers . Bikes are not low end ( Kona and Trek ) !!

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your comments. It was good to hear that you enjoyed the stay. You mentioned the bikes available to tour city. Hope you were able to take a spin on one of our many Scenic bike paths. We hope you will stop in and see us again very soon. Kind Regards Becky Cuthbert

"definitly would stay here again"

5
05/09/2016

hotel was very well maintained and the rooms. The breakfast was very good and a good selection of foods, fruit, cereals and eggs and meat. The dinning room was clean and the rooms were excellent. The beds were comfortable and the rooms were quiet. Internet was excellent. We would definitely stay at this location again. thanks

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for the great review on trip advisor survey. We are grateful that you took the time to let us know how we are doing. It made us happy to see that you would stay with us again and we look forward to future visits. I promise we will do everything we can to exceed your expectations. Kind Regards Becky Cuthbert

"Good value @ well maintained facility"

4
01/09/2016

No elevator- older, well maintained and remodeled facility. Large rooms with excellent beds. Good workout room with cardio equipment and free weights. Good breakfast choices in spacious and well furnished breakfast area. Away from traffic noise of Trans-Canada 1.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. It is your feedback that helps us know how we are doing. We were pleased to see that you found the stay was good value for dollars spent. Hope to see you again in the future. Kind Regards Becky Cuthbert

"A Very Good Stay"

4
31/08/2016

I stayed at this hotel while passing through on my way to Calgary. The hotel is easily accessed from the highway and is close to fuel and eating places. The hotel is a bit of a maze so be sure to listen to the desk clerk when they are directing you to your room. My room was comfortable and modern. Wireless internet was free and had good signal strength and speed. There is a pool with hot tub as well as a stand-alone hot tub by the fitness center. The fitness center hot tub looked like it needed a cleaning as the water was green and had a funny smell to it. The one in the pool area was okay and provided a nice way to relax after a day of driving. Breakfast was free in the morning and included hot items. Overall, it was a very good and relaxing stay.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I was happy to see that your stay was relaxing. Was disappointed that the hot tub didn't meet expectations. Hopefully you will join us again and we will do what we can to exceed expectations. Kind Regards B Cuthbert

"A decent night's lodging"

4
29/08/2016

I stayed here one night on a work trip. Check in was quick and easy, common areas clean, amenities adequate. The room was clean and comfortable; lots of pillows, a comfy bed, a generous selection of toiletries. There was also a fridge and a microwave in my room, which I didn't require, but they are handy to have when on a vacation trip. The breakfast provided was tasty, with an excellent selection of both hot and cold items. Unfortunately, the guest in front of me somehow managed to pull the spout off the waffle batter dispenser, which resulted in batter running everywhere. The staff was very amenable about the mess and clean up. Two very, very minor complaints: the bathroom fan sounded like a jet engine, and the parking lot area is a little bit tight. Other than that, I was very happy with this hotel and I will be staying here again when work brings me to town.

"Clean room, friendly staff"

4
24/08/2016

We stayed overnight on a trip from AB to the Maritimes. The place was nice, the staff friendly. Unfortunately the Wifi was down, no fault of the staff, however one would think that in a case like this they could call someone local to replace a router. Don't realize how much it until its gone.

"Great rooms, great service"

5
17/08/2016

The room was excellent and very clean. The hotel has a great layout. The kids loved the pool (although it was a little disappointing that the hot tub wasn't working, but that happens). The breakfast was delicious (hot breakfast - sausages, omelettes, waffles, etc). Would definitely recommend this hotel!

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind comments on the trip advisor survey. We are happy to hear that you found the selections at breakfast delicious buy were sorry to hear you weren't able to enjoy the hot tub. We appreciate that you would recommend us to your family and friends and look forward to having you stay with us again. Kind Regards B Cuthbert

"Great clean hotel with friendly staff, but a bad nights sleep"

4
16/08/2016

Everything went great for our stay here. The only comment I can make is that the mattresses are garbage and have been overused/abused. I had to turn around and sleep backwards on it because the springs at the top end of the bed were so wrecked. Luckily I was only staying here one night.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I was happy that your stay was good but disappointed to note the condition of the bed. Hopefully you let us know when you were here so we could follow up on it. We are currently scheduled to put new beds in some area of the hotel and hope that the room you were in was one of them. We appreciate the heads up. Kind Regards Becky Cuthbert

"Decent but not amazing"

4
12/08/2016

Room was good, clean, and it was fairly quiet. Room had 2 queen sized beds which were comfortable. Close to restaurants offsite, and shopping centre nearby. Hotel is right off TransCanada Hwy. Breakfast was just ok. It included some kind of sausage with scrambled eggs. Not too many choices. This hotel is a good choice if you choose Swift Current as a stopover point en route to Calgary or Banff when driving from east.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. Was glad to see that your stay was good but saddened that we weren't able to give you that amazing experience. We are continually trying to upgrade our breakfast with the addition of ham and a complete waffle station with all the condiments ex: whip cream, blueberry, strawberry topping, chocolate chips etc. We welcome any suggestions that you feel would enhance breakfast. Hopefully we will see you again in the future and will do our best to exceed your expectations. Kind Regards Becky Cuthbert

"swift current"

4
10/08/2016

This is a very nice hotel to stay at. The new owner is very concerned with the guests comfort and happiness. The breakfast is one of the best i have ever had at best western. There are some minor fixes that need to be done but the owner is definatly on top of them.I would stay here again and would recommend it to anyone staying in the area.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We were happy to hear that your stay was good and you would recommend us to others. Your comments show us that we are moving in the right direction to make each guests experience better. Kind Regards Becky Cuthbert

"Good and basic stay"

3
08/08/2016

Economical option for a hotel. A nice breakfast though the eggs tasted like powder. The A/C was way too loud at night, but the service staff was very friendly. A nice location and fairly new hotel, Best Western is a solid basic option.

"Friendly Staff - hot hotel"

3
31/07/2016

Booked this hotel over some others based on the price and breakfast reviews. We were disappointed by the size of the room and the sub par air conditioning. The breakfast was mediocre. Realized we had stayed there about about 8-10 years ago and it seemed much better then. Front desk staff are very friendly and helpful. We didn't complain about the room being too hot for 2 reasons. One, it was the middle of the night and there is nothing that can be done at that time except move to another room (not really an option with 2 young children who despite the heat are sleeping). Two, I could have complained in the morning, but I just didn't have the energy to do this. I would try a different hotel next time. When you pay that much for a hotel room you should be able to set the temperature to what you find comfortable for sleeping.

"Excellent Service"

4
31/07/2016

Excellent front desk people. One hotel to the next means little as they feel the same but the front desk service at this hotel makes all the difference!! Every time I have stayed at the BW in Swift Current the front desk people make you feel like a million buck and they are the reason I go back. The hotel itself seems to have joined with other buildings which makes getting to your room a long walk and sometimes confusing to find. Parking can also become congested and hard to find. Overall the hotel is clean, friendly, safe and the service has been exceptional. Tom

"Good Stopover!"

4
26/07/2016

Good, Clean, and Comfortable rooms. Close to all downtown destinations and easy access to Trans-Canada 1. Accomodating staff and great free continental breakfast. Will definitely stay here again in the future.

"Loved it"

5
19/07/2016

Always go with fellow traveler's reviews and this is why. I felt pampered at the Best Western. Every need had been anticipated and planned for. Plenty of plug-ins, towels, washcloths, shampoo, great soap. No elevator, but we didn't mind the stairs. Breakfast was great, even offered raisons and chocolate chips for the waffles. Like I said, every want was anticipated and met, thanks Best Western!

"Older renovated Hotel with limited parking"

2
17/07/2016

Room was smelly and road noise was high. Staff was kind, prompt and prepared. Would not stay again. Comfort Inn and Suite is a far superior hotel for over night stay in Swift Current while travelling through.

"Meh"

3
15/07/2016

It's ok. Probably the best in hotel in Swift Current but that's not saying much. Bring bottled water unless you want to drink water that tastes like pure chlorine. Bring your own healthy snacks or snacks in general unless you want old vending machine snacks.

"Always A Wonderful Stay"

5
06/07/2016

I stay at this hotel for work usually about once a month. The staff are so friendly and if I've ever had an issue, they have fixed it very quickly with a smile on their face. The rooms are fairly basic but the price reflects that and I've always found the rooms are clean. I really like the location and there is a fantastic walking path across the street. Would definitely recommend a visit to this hotel if you're in town!

"Swift Current Kites"

5
26/06/2016

We had a great time in Swift Current while meeting our grandson from Calgary for the Kite Festival and to come back with us to Regina. Our overall experience at the Best Western Hotel was excellent and the friendly staff treated us very well.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. So happy you took in the Kite festival it is an awesome event that Swift Current is lucky to have. Great to hear that our friendly staff helped to make your stay pleasant. Please join us again as we look forward to seeing you. Kind Regards Becky

"Swift Current"

4
14/06/2016

The room was great, although the couch could have used a good vacuum under the cushions. The hotel was full of families there for swim meet and baseball camp - in spite of that , it was not noisy at all. if you are going to take advantage of the breakfast and they run out of waffle batter, and there's still lots of time left before breakfast ends (like a whole hour) expect them to replenish stock. It's ready in the fridge, but it seems to make a difference whether a small child or a mother of that child, or a big burly guy do the asking. At least a dozen guests would have had waffles had they been available. I'm not impressed when families are passed over in favour of more aggressive requests.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I am glad your room was great. I was disappointed to read the comments regarding the waffle batter. We have reviewed this with our breakfast attendant and hope that it will not happen again. Thanks for letting us know. Kind Regards Becky

"Excellent place to stay"

5
08/06/2016

The most outstanding part of our stay was the genuinely friendly, welcoming and helpful front desk staff. We were offered water, fresh baked cookies and fruit attractively set out in the lobby which was a wonderful touch after a long day of travel. Our room was a king suite with a small kitchenette which was very clean and offered everything that we needed. We would definitely recommend this hotel to anyone and hope to have the opportunity to stay here again.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. I was happy to note that you found our front desk staff to be friendly and welcoming. We believe we have the best front desk staff around and that they are our best asset. Kind Regards Becky

"good place to stay"

4
07/06/2016

On an overnight stay while driving the Trans Canada, we have twice found this to be a good place to stay. Comfortable rooms, though if you want a so-called drive-up suite, call ahead. They are not suites, more like efficiency rooms. Microwave, fridge, and kitchen sink space good enough. Good restaurants nearby -- try Original Joes, where we had a perfectly good casual meal. A remarkable number of good restaurants downtown. Tip for the insecure: you're right across from the Mountie headquarters!

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for competing the trip advisor survey. I am pleased to read that you have stayed with us more than once and had a pleasant stay. We look forward to future visits and will do what we can to exceed your expectations. Kind Regards Becky

"Business Casual"

4
06/06/2016

Very good for a business stay. Highly recommend the Best Western rewards card. You can get upgraded to a larger bed if your card status is high enough. Breakfast is alright, nothing too fancy. That is all.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the Trip advisor survey. Glad you enjoyed your stay and hope you will join us again. The Best Western rewards program is a good one so thank you for encouraging others to join and reap the benefits. Kind Regards Becky

"Gross experience "

1
25/05/2016

Booked a 4 day stay here with my family. Within 15 minutes my 10 month old had a codeine pill in her mouth from the floor by the hot tub. When told about this the front desk clerk couldn't have cared more. No offer to have a cleaner run through the room or anything. So my wife spent an hour searching the floor for more pills before feeling comfortable enough to put our daughter down. Very gross experience. The hotel itself was OK, nothing special. Btw I am a diamond member of this hotel chain and if they don't care about me, they definitely wont care about a regular Joe off the street.

"A few quirks but great staff"

3
12/05/2016

Pros - great staff - has a pool - has 2 hot tubs - has a gym Cons: - some back doors don't work with keys - small, shallow pool - gym needs updating - limited parking There's not much more to say so I'll continue to type until I reach 200 characters.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate all comments received as it allows us to know how we are doing. I was happy to note that your interaction with our staff was good and that you were able to use some of our amenities. I was troubled to see that you had trouble with some of the doors and will have maintenance check them over. We are hoping to do some upgrades to our gym in the very near future. Kind Regards Becky

"Nice stay and good breakfast"

5
08/05/2016

Got a deal on hotels.com for the room as I don't get to stay at a Best Western often due to expense budget. Room I got has queen size bed and walk-in bath with plenty of towels and accessories. I like hot breakfast items for a breakfast, it makes a start of day a lot better. Good place to stay if in Swift Current for the night and not far from the Living Sky Casino in town.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We appreciate that you took the time to let us know how we are doing. So glad you were provided a good rate that met your budget. It was nice to note that you were able to have a good breakfast to start your day. We hope you will join us again. Kind Regards Becky Cuthbert

"High Recommend This Hotel!"

5
05/05/2016

The staff are very friendly and the two older ladies that work at night are great comic relief! I felt so welcome at this hotel! The beds are super comfy, rooms are very clean, even the water is nice and soft here! The hotel is just off the Trans-Canada highway, so very convenient and easy to access. It's also right across from the shopping mall and near several restaurants. The breakfast in the morning is amazing! Full hot breakfast that is included in your stay. Consisted of waffles, sausage, scrambled eggs, hashbrowns, fresh fruit, cereal, coffee, toast, muffins, danishes, etc, etc, etc. Will definitely stay here again! - Just a hint, book on expedia for a cheaper room rate. When I called, they quoted me a rate over $30 more and could only offer a queen bed room. Managed to book a King Mini-Suite for $30 less than the regular rate. Just my little helpful advice for anyone else on a budget ;) One other tip - there is no elevator, so if you have problems using stairs or have heavy luggage, ask for a room on the ground floor.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your wonderful comments on the trip advisor survey. Its so nice to here that you had a great stay with us. We look forward to future visits and will do all that we can to make your next stay just as awesome. Kind Regards Becky

"Mom and Daughter retreat"

4
03/05/2016

The hotel is easy to locate off of the highway. It is close to several good restaurants. The room was clean and spacious. We enjoyed our breakfast the following morning. We have stayed here on the past and always found the accommodations to meet our needs.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking time out of a busy schedule to let us know how we are doing by completing the trip advisor survey. We really appreciate your comments and look forward to you visiting with us again. Have a great day Becky Cuthbert

"Best Western Inn Swift Current"

4
30/04/2016

Older hotel, very clean, service was friendly and hospitable. Rooms were neat and clean. Bathroom vanity was very tall. I am 5'8" and the top of the variety was above my waiste. Excellent complimentary breakfast, both hot and cold. We had a suite on the main floor.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate you taking the time to let us know how we are doing. We look forward to future visits and will do our utmost to make your stay very enjoyable. Have a great day Becky

"good night sleep"

4
25/04/2016

I travail for work often and have stayed here a few times now. Every time the staff is friendly, and always smiling. My room is always ready when booked ahead, and is always clean. The cleaning staff are always friendly and smiling too, and when asked for extra shampoo or conditioner they are eager to help out. a couple of times I have forgot my toiletry bag and they had complementary shave cream, razor, tooth brush and toothpaste. I would recommend this place to any one travailing through SwiftCurent for work or pleasure. they have a good size pool and hot tub to use. the complimentary morning breakfast is really good with scrambled eggs, a different meat like bacon toast, beagles, muffins, yogurt, fresh fruit, fruit salad, and cereal.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We genuinely appreciate your comments. We are so pleased that you found all our staff friendly and helpful. We truly believe they are our best asset. Please join us again in the future and we will do all that we can to exceed your expectations. Kind Regards Becky

"OUTSTANDING"

5
14/04/2016

My Friend and I and our 2 girls stayed here it was the most amazing hotel Iv ever stayed at.. The front desk Ladies were amazing very nice and Helpful the rooms were soo clean. This is a great Hotel I highly recommend it... Ohh the Breakfast was AMAZING. The Beds were seriously so confortable.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. I was so happy to see that our staff made every effort to ensure your stay was great. I will let our housekeepers, breakfast attendant and front desk agents know that they are on the right track and our guests appreciate their efforts. Please join us again in the future as we will do what we can to exceed expectations. Kind Regards Becky Cuthbert

"An average Older Hotel"

4
03/04/2016

This was our first time stay in this hotel in Swift Current. The front desk was very friendly but somehow misunderstood what kind of room we asked for. We had asked for a 2nd floor room with outside windows. As it turned out we were place in a room overlooking the indoor pool. The back entrance to the room from #7 outside entrance felt like we were going into a slum area in New York. A positive note is that we were able to park close to the entrance. The room itself was clean and looked like it had been recently upgraded. There was a humid smell in the room but this could because of its location above the pool. The internet and conveniences in the room were satisfactory. The breakfast in the morning was good. The location to the main highway was convenient. I would say our overall stay was okay. We would likely stay there again but would request a different room with windows to the outside.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I was troubled to note that there was a miscommunication and we put you in a room without an outside window. I apologize and am sorry that we failed to meet your needs. I'm happy that other elements of your stay were better. Please join us again and we will do all that we can to exceed your expectations Kind Regards B Cuthbert.

"Leisure stay"

5
02/04/2016

Stayed at Best Western Swift Current for approx 10 nights. Supposedly Best Western are known to be a good value hotel. Swift Current is a small city. At time of booking, we wanted to ensure we had a good quality hotel to stay in as not many hotels in this city meet the same criteria.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We appreciate that you were satisfied staying with us and sincerely hope that you will join us again in the future. Kind Regards Becky Cuthbert

"Finally a Best Western with customer service."

4
31/03/2016

After vowing to never walk through the doors of a Best Western from the horrible customer service from Anna Martin at the Courtenay BC location we caved out of convenience. The hotel was clean and reasonable as far as price goes with nothing spectacular about hotel except for the service.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. Its always good to hear that our staff are reaching out to our guests to make thier stay enjoyable. We do pride ourselves that we have one of the most caring staffs around. We hope you will join us again in the future. Kind Regards Becky Cuthbert

"Nice"

4
23/03/2016

Very nice hotel...room very large and clean! Nice big bathroom. ..very quiet! Breakfast was ....ok...not fond of bag coffee and choice of food wasn't that great...thats my only complaint! A bit expensive for small city

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We appreciate your comments and are glad that your room was to your satisfaction. We are continually evolving our breakfast selections so hopefully if you visit us again in the future we will be able to meet your needs better. Thanks Again B Cuthbert

"Very satisfied"

4
23/03/2016

I was offered a free upgrade and had a very good suite. The room was spacious and nicely decorated with good amenities. We were very pleased with the accommodations and value. The bed was very comfortable.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I was happy to see that you got an upgrade to a room of your liking. We sincerely hope that you will join us again in the future. Kind Regards B Cuthbert

"Nice Hotel"

5
14/03/2016

This hotel provides guests with a very affordable, quiet and comfortable stay whether on a business or pleasure trip. A variety of rooms are offered to suit a couple or family. This hotel does not have an elevator to the second floor and I do not know whether any rooms are handicap friendly. This would be a consideration to some. Overall, I would definitely stay here again!

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. It was good to hear that your stay was comfortable and that you would stay again. Hopefully we will see you soon and do all that we can to exceed your expectations. Kind Regards Becky Cuthbert

"All You Need"

4
09/03/2016

From free WiFi and cookies to a solid continental breakfast in the morning this place has all you need. It is conveniently located just off the Trans Canada and has pool and gym facilities if those things are important to you. Lastly, if you are making the drive from Winnipeg to Calgary this is just love halfway and so nicely breaks up the barren wastelands of Saskberia. Melvin hooked us up despite what appeared to be some sort of Senior Con occupying the whole hotel.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your comments as they reaffirm that were on the right track. Its nice to here that Melvin was able to help you with your needs. Please join us again soon. Kind Regards Becky

"All I want and need"

5
06/03/2016

Enjoyable home away from home. Relaxed in pool and hot tub. Full range of TV channels without having to pay. Thanks! Central location in Swift Current without being noisy. No elevator, but lots of stairways to choose from.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We truly appreciate your kind words and are glad you feel at home when you stay with us. We look forward to your next visit and we will do all we can to make it enjoyable. Kind Regards B Cuthbert

"Work Trip"

4
28/02/2016

From the moment you walk in there is water bottles on ice , cookies and fruit awaiting you . Staff is awesome , they treat you like family and professional at the same time . Thanks for all your help Donna and day time Manager ! The hotel has a very comfy atmosphere to it , quiet rooms and updated in the places needed . Pool and hot tub a good touch with a separate whirl pool room as well . We had a king suite and was roomy with every thing you needed right down to a coffee machine ! Breakfast is better than most hotels and we stay in a lot ! Restaurants , gas stations , mall ,and easy access to highway 1 all within blocks if needed even a drug store across the street . We will be back here again without looking at other hotels .

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your kind words. We are so happy to here that you felt welcome on arrival and that our staff was awesome. We look forward to future visits. Kind Regards B Cuthbert.

"Best Western Swift Current SK"

5
24/02/2016

Great staff, great hotel, you can't go wrong here, value for your money is evident from the moment you begin your experience with the front staff straight through to the service personnel Well done and again worth the stay

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. So happy to hear that you appreciated the efforts of our staff. We will pass along your awesome comments to them. Please join us again soon and we will do all that we can to exceed your expectations. Thanks Again Becky Cuthbert

"Very Very Nice"

5
23/02/2016

Well located, has excellent rooms ,value for price is outstanding. I booked online for 89 and the rooms are top notch. Great hot breakfast included, really nice people. Has a nice pool and gym. Was a totally awesome stay.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your kind comments and are happy that you enjoyed your stay. Please join us again soon as it is our pleasure to have you as a guest.We will do everything in our power to exceed your expectations. Thanks again. Kind Regards Becky Cuthbert

"Best hotel to stay in Swift Current"

5
08/02/2016

Staff is the best, they are professional, caring and efficient. The rooms are well kept, the breakfast is good with plenty of options, good coffee. Great location close to everything in the area. Nice pool and hot tub, gym is suffient.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your awesome recommendation on the trip advisor survey. We appreciate that you took the time to tell us how we are doing. You mentioned that our staff is the best and we are glad you agree with us. We will share your kind comments with them. Hopefully you will join us again in the future and we will do what we can to ensure that you have another great stay. Kind Regards Becky Cuthbert

"Best Western Exceed Expectations"

5
19/01/2016

From the moment I walked into Best Western Inn in Swift Current, I felt a sense of priority. The staff worked over time to make sure all your needs were met. The prices were fair and the service exeptional. I will be sure to return if I ever get the chance.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. I'm glad that our staff made you feel you were important to them. We often say they are our best asset. The truth is they do value you and are appreciative that you choose to stay with us. We look forward to seeing you again and will do our best to make sure your stay is perfect. Kind Regards Becky

"Gluten Free Heaven"

5
12/01/2016

The attendant at the breakfast room was exceptional! When I asked if one of the hot breakfast items was gluten free she did not hesitate to find out for me. She had every label for each ingredient for each and every item in the warming trays. She had them ready and gave each one to my husband to read. Amazing. I was super impressed that he could eat every single hot item, that included the omelette, scrambled eggs, sausage and the hash browns!! There was also yogurt, juice, hard boiled eggs, fruit cups, fresh fruit, etc, all available for my GF husband. This is not typical I can assure you. To be able to eat without worry was a huge relief and he was extremely impressed. I was also super happy to see a sugar free syrup option!! That is great for diabetic diets. Kids loved the waffle maker and strawberries and the fruit loops! Also LOVED the SALT water pool!!

Pontiacs1, Front Office Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. Its so nice to hear that our breakfast attendant was so helpful. The breakfast is forever evolving and hopefully will supply people with allergies and intolerance to gluten or dairy many alternative choices. Glad you had time to enjoy the pool. We look forward to future visits and will do our best to exceed your expectations. Kind Regards Becky.

"Fantastic Stay!"

4
11/01/2016

I would definately consider staying here again. The rooms were clean and well kept. We went with our daughter's hockey team and the price of the rooms was reasonable. We had a suite and the extra room was great for the kids. The breakfast was very good and had just what we needed to get our day started. The pool had a great area to sit and visit with other parents while the kids played in the pool. I liked how there was a seperate area for hot tub and sauna so that you could get away from the noise of pool users.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. Was pleased to hear that you and your team had a good weekend and were able to enjoy the hotel as well as take in some great hockey. Hopefully you will join us again in the future. Happy Hockey Season B L Cuthbert

"Clean, Quiet, Breakfast, Friendly Staff"

4
02/01/2016

The staff were friendly and helpful with all questions. The rooms were quiet, clean and roomy. The breakfast was fine and the coffe hot and fresh. Will stay here again. Rented two rooms, one was a king suite and it was perfect...large and spacious, bathroom was a little small. Nice to have a microwave and fridge in the room. Liked that the adjustable room temp worked. The other a single and same thing, roomy, spacious and clean.

Pontiacs1, Front Office Manager at BEST WESTERN Inn, responded to this review
Thank you for choosing the Best Western Swift Current. I was very pleased to read Your kind remarks on the trip advisor survey. It was good to know our staff were friendly and helpful. Hopefully you can join us again soon and we will do our best to exceed your expectations. Kind Regards B L Cuthbert

"Great Hotel"

5
26/11/2015

Excellent Staff and Facilities. Always cheerful. Always ready to help. From check in over the phone to arrival to every contact while there from the front desk to the breakfast staff and cleaning staff there are no negatives.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. They are much appreciated. You mention that all staff were friendly and helpful. We are pleased to hear that as we feel we have the best staff around bar none. They truly try their best to step up and thier genuine concern and commitment to our guests is second to none. We look forward to future visits and promise that we will remain committed to making each stay a pleasant one. Kind Regards B Cuthbert

"Tired and inconvenient"

2
26/11/2015

The decor and building is very tired and dated. No elevator, so I made 10 trips up the stairs with our bags upon arrival and then leaving (caveat, we did have a lot of stuff... but nonetheless very inconvenient). My room was in a few sections, bedroom being at the back. It was boiling hot, but couldn't seem to get the living space on the other end warm. Upon leaving, we were the last people in the whole hotel, and while I was making my 10 trips out of the hotel with my bags, the cleaning staff wouldn't even let my wife remain in our room, they kicked her out to begin cleaning. Poor customer experience.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We look forward to all feedback both positive and negative, I was sorry to hear that your stay was less than satisfactory and extend our sincere apologies. Our hotel is not equipped with an elevator so staff is instructed to make sure at time of reservation or upon walk in that the stairs wont be a problem. If we can accommodate we will try to move you to the first floor or have someone help with the luggage. I am sorry we failed to do this and will review policy with staff. I have also shared your review with our executive housekeeper so that she can review with housekeepers. It is not acceptable that they would drive your wife from the room well you are loading the vehicle . If you are ever this way again and choose to stay with us. We will do our best to make the experience much more pleasant. So very sorry, we need to do much better. Kind Regards B Cuthbert

"Great hotel"

4
09/11/2015

Front desk staff are so accommodating and friendly. This is an excellent hotel for value and service, and is great for families. Very good breakfast to start the day. Rooms have some nice added touches. We will definitely stay here again.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We appreciate that you took the time to let us know how we are doing. I was pleased that our staff was accommodating and friendly. It was also nice to note that you felt you got good value and service. You mentioned you would stay with us again. We look forward to that visit and will do all that we can to exceed your expectations. Kind Regards Becky

"Good Accomodation"

4
09/11/2015

This is a very satisfactory place to stay. There were features we did not have time to use in 2 days. The bed was comfortable, TV & cable was good. The WiFi was too slow to use. We were able to park our truck & utility trailer without difficulty.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We appreciate your comments. I was disappointed to hear that the Wifi was slow during your stay. We have had a recent upgrade and thought that the speed had improved. Hopefully we will see you again soon. Kind Regards Becky

"not very good"

2
02/11/2015

Not a lot of room for parking. Beds were extremely uncomfortable. Hot tub and pool area are nice, but I will not be returning. One of the worst sleeps of my life. Staff was very friendly and helpful though.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking to time to complete the trip advisor survey. We appreciate all feedback positive or negative as it helps us set customer service goals. I was very disappointed to hear that you had such a bad sleep and that you found the bed not to your liking. We were pleased to note that our staff were friendly and helpful. Again am truly sorry that your night wasn't acceptable. We change our beds out in cycles and I know that in some areas the beds are firmer than others. If you were ever to stay with us again we could hopefully find a room with a bed more to your liking. Kind Regards B Cuthbert

"Business Trip"

5
29/10/2015

I would recommend this hotel to anybody. Close enough to highway #1 to find but far enough way that you don't hear the traffic. Very clean rooms and the staff are very friendly. Hot breakfast provided in the morning as well as a shuttle and coupons for the casino. I will definitely stay here again if I am in the area.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. It made our day to read that you would recommend us to friends and that you would come see us again. We were pleased to hear that our staff were friendly and your room was cleaned to your standards. We look forward to those future visits and will do our best to exceed your expectations. Kind Regards B Cuthbert

"Overnight stay while on cross-Canada road trip."

4
26/10/2015

Clean, affordable room, adjacent to trans-Canada hwy. Breakfast available in morning. Staff courteous and friendly. Don't leave check-in to last minute, since the hotel fills up quickly with various work crews from surrounding area.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I am glad to see that your room was to your liking an that your stay with us was good. You mentioned our staff were courteous and friendly. We truly believe they are the best of the best and genuinely care about our guests. Thanks again and we hope we will see you again in the future should you venture this way. Kind Regards B Cuthbert

"Great Weekend with the Grandkids"

5
26/10/2015

Travelled with my son and his two children to Swift Current for the weekend and had a great time at the Best Western. We literally had the pool to ourselves; water temperature was great for the kids. The rooms were perfect and the breakfast was great. Loved the front foyer, so sunny and inviting. Thanks for a great time.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We appreciate your feedback. Nice to hear that you were able to enjoy the pool with your grandchildren and that the water temperature was great. Hopefully you can join us again in the future. Kind Regards B Cuthbert

"Two Night stay"

4
26/10/2015

Would recommend this hotel & would definitely stay here again! Room was a little warm, at night, did not have the heat on, turned on air conditioner but was noisy. Otherwise everything was good.I have nothing more to say

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. I was delighted to note that you would recommend us to others. It was also great to see that you would stay again hopefully we will see you soon and do our best to exceed your expectations. Thanks Again B Cuthbert

"Nice Spot!"

5
20/10/2015

We received an upgrade to a Suite, and were very pleasantly surprised. Clean and comfortable, the Suite was very spacious, well-appointed and served our needs well, travelling with two children. The pool facility is quite nice at this property. The free breakfast is pretty typical - if you are expecting a nice meal, by-pass it, but hey, its free! The management and staff of this property are very accommodating and helpful.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We were glad to hear that an upgrade was available and you were able to enjoy one of our suites. It was nice to note that you found management and staff accommodating and helpful. You had mentioned breakfast, we are continually trying to add items to make it more appealing to all. Kind Regards B Cuthbert

"Great place to stay at a reasonable rate "

5
17/10/2015

We wanted to go to Cypress Hills for a short road trip and decided to stay a night in Swift Current. The Best Western was an excellent choice. Enjoyed our stay and in the morning we had a good breakfast. The breakfast room is nice and bright with lots of windows and good choices of food.

"Great Property & Location in Swift"

5
16/10/2015

I have to be in Swift Current quite often for work so I was trying out new hotels and ended up staying here 3 separate times in October. I like the location of the property and the rooms are clean and the internet is fast. I love the express check out and I stayed in 3 separate rooms during my stays. The second floor is great however there isn't an elevator so if you are planning a long stay, ask for a first floor room if you have lots of luggage. My first floor room (101) wasn't ideal as it was close to a set of stairs and it looked out on the street. It was loud up until around 10pm but at least it was quiet during the evening. The breakfast leaves a bit to be desired however I do enjoy the hotel and will definitely be back next time I'm in the area.

"Great stay, great staff!"

4
16/10/2015

We stayed one night and I first want to complement the front desk staff - so friendly and courteous, well done! Our room was on the ground level and near the service road, plus looked out to the pool, so I was a bit skeptical as to how quiet the room would be - no worries, didn't hear a thing. Room was clean and tidy. We didn't use the pool, but the pool area is great - well set up with tables and chairs so you can enjoy the area while kids are swimming. We skipped the complimentary breakfast - I did grab an oatmeal. The breakfast is standard for this chain, but if you enjoy the fresh waffles, grilled sausage, muffins, bagels, and the eggs, then it's for you. We would stay again.

"Awesome!"

5
15/10/2015

Always stay here when in Swift Current! The staff is the best. Super helpful and friendly. Not to mention they have the best continental breakfast I've seen. Waffles, cereals, hot eggs and ham, juices, coffee, tea etc.. The rooms are clean and spacious and the beds are comfy. You can't go wrong staying here

"Great Service"

4
13/10/2015

The staff at the Best Western go above and beyond the call when it comes to looking after thier hotel guests. We feel welcome when we check in, which is really nice after a long day on the road. We would highly recommend the Best Western in Swift Current to anyone.

"Poor customer service"

1
29/09/2015

I was travelling across Canada and needed a last minute stop. I usually enjoy the best western chain and would choose this chain over most. I went into the front desk and was told one suite was left at a very high rate and I explained I just saw it online for less. The front desk person said if I want that rate to book online, he would not match the rate. Fine, maybe he doesn't know how.. So I then asked if this property was pet friendly and he abruptly pointed to a plaque that said no pets and said see here no pets! He then suggested their sister property allows pets, paused, and said "but they're sold out." Extremely rude and very much unnecessary sass.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. It was very disheartening to hear about your experience with us. We pride ourselves on the quality of our staff and are sorry that you received such unacceptable service. We will be reviewing guidelines and expectations with the employee involved. Hopefully you will join us again in the future and have a very different opinion of the service we provide. Kind Regards B Cuthbert.

"An excellent visit"

5
28/09/2015

Our visit was first class. The hotel wall extremely good and the staff were more than helpful. Would stay here again. thanks to everyone. We would also recommend this hotel to friends who were travelling in this area of Canada.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. Its guest like you that make us happy to come to work everyday. We are so pleased that your stay was great and that you were able to enjoy a good nights sleep. It was nice to note that you will come and stay again. We look forward to that return visit and hope we can once again give you the great service you deserve. Kind Regards B Cuthbert

"Great Place"

5
28/09/2015

Enjoyed my stay .....will definitely stay again when traveling. Staff was excellent and the rooms were clean and up to date. Everything was great and got a great nights sleep, well worth the stop. You get a great rate for a great stay!!

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for taking the time to complete the trip advisor survey. We appreciate the kind comments and look forward to you coming to stay with us again. You mentioned the staff was excellent and we were pleased to hear that as we truly believe they are our best asset. Have a great day. Kind Regards Becky

"Just passing through"

4
26/09/2015

A one night stop on the way from BC to Manitoba. This hotel provided a great accommodation, comfortable bed, courteous staff and an efficient breakfast to get us on the way. Located just off the highway, this hotel provided just what we needed.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for completing the trip advisor survey. We appreciate your comments as it helps us see if we our meeting our customer service goals. We are pleased to note that your stay was enjoyable and our staff were friendly. We hope that if you pass this way again that you will stop by and give us an opportunity to exceed your expectations. Thanks Again B Cuthbert

"THE BEST!"

5
15/09/2015

Entering the large, clean lobby area, we were greeted by smiling friendly desk staff. Geraldine and Carol both very personable and an easy check-in ensued. We were also offered an upgrade which resulted in a ground floor suite with parking right outside the door. The interior of the suite was spotless. Two queen beds, two TV's, mini kitchenette separated from the living room by French doors. All very nice and we wished we had time to stay there for at least a week! Daily newspaper, internet access available, hot breakfast and free shuttle to the nearby casino is all offered. A smiling efficient "Becky" checked us out. A definite return to this hotel for us.

Pontiacs1, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Thank you for your kind words on the trip advisor survey. We remember you from your stay and it was our pleasure to have you as our guest. I am happy that the upgrade was to your liking. We have shared the review with the staff you mentioned but are happy to say that you would get the same treatment no matter who was working as we pride ourselves on our employees. We look forward to future stays and will do all that we can to exceed your expectations. Kind Regards B Cuthbert