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Best Western Premier Hotel Solo Baru, Surakarta

4.5/5  - basé sur 401 notations.
JL. Ir. Sukarno Solo Baru, 57552, Surakarta, Indonesia - See map
Best Western Premier Solo Baru - Best Western Premier Solo Baru The Best Western Premier Solo Baru is ideally located in the center of Surakarta. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A new landmark in the center of Solo, the Best Western Premier Solo Baru is one of the central Javan city’s premier addresses. This impressive upscale hotel soars high above the city streets, commanding panoramic views across the city skyline and the countryside beyond. Guest rooms and suites maximize these stunning vistas with large floor to ceiling windows. Inside the rooms are spacious, modern and well equipped with free Wi-Fi as standard. Impressive facilities include a spectacular rooftop swimming pool, luxurious spa, state of the art fitness center and gourmet restaurant. The hotel is also connect to a large conference center, with a total of eight function rooms and a convention hall capable of hosting events of any type and size from major business events to large scale weddings. Whether you are traveling for business or leisure, the Best Western Premier Solo Baru promises a level of comfort and sophistication about the rest.

Best Western Premier

Hotel Solo Baru

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Hotel advantages

  • Restaurant
    Restaurant
  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 401 guest reviews
NOTE ISSUED
Excellent
227
Very Good
138
Average
24
Poor
7
Terrible
5
REFER TO NOTICE
Business Business
128
Couples Couples
36
Family Family
167
Friends getaway Friends getaway
37
Solo travel Solo travel
18
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Waiting time for the elevators was long"

4
25/10/2018

Check in - check out process was fast. Hotel called me few times to check what time I would check in . Stayed on Saturday - Monday, where at Saturday hotel was full. Need time to wait for elevator although hotel provides 5 elevator in every floor. Sunday afternoon until Monday, waiting time was slightly better . Room was clean and bright . all lamps worked well and could be turned on. The only problem came when our neighbour use bathroom , the sound of water running was noisy. Got 2 big towel in the bathroom but only got 1 face towel located on the middle of the wastafel. A bit strange with this face towel location as it bumps into my stomach everytime I took tooth brush or clean my hand in wastafel. Bathroom amenities were good anyway. Breakfast on Sunday was crowded. Food replenishment was mostly fast and waiter kept taking the empty plate on our table. However, the Waiting time for ‘kue putu' and ‘crepes' was very long . The crepes maker looked still in training process , while the putu maker confused to memorize the orders . The food stall for traditional food : pecel , was out of sauce and not replenished, so I was not able to order it. Breakfast experience on Monday was better as restaurant was not that full . In overall , food taste during breakfast was good . There is access to the mall via employee door from hotel. But there was no security guard on the back hall or access door. Means everybody could enter the hotel without any checking . Feel more secure if there was a security guard on that area .

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Ika C Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to share your experience. However, I do regret that you had a disappointing experience during your recent visit to our hotel. I understand your concerns and please be assured that the issues that you've mention has been shared with the team. I sincerely hope that you will give us another chance to recover your impression of Best Western Premier Solo Baru With Best Regards, Fahrurrazi General Manager

"Worth for money, really good breakfast"

5
14/10/2018

We stayed in the hotel for one night, but we were impressed by the size of our room, the cleanness, the facility (huge pool!) and the breakfast service. The hotel provides coffee station where we can order cappucino, lattes, ristrettos etc. The food was good too. The check in & check out was very smooth. The only downside was we have to walk outdoor to the Park Mall. Not connected directly to the mall. Overall we would stay again in this hotel when we're back to solo.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Mr. MargonoTang Warmest Greetings From Best Western Premier Solo Baru Thank you for always choosing us as your accommodation and taking your time to complete such a lovely feedback. I and team feel deeply being motivated from your trust and love, and all your kind comments will become our additional passion and energy to have ourselves continuously improve and grow. To make us feel much more proud is to have you with us as always. I do hope that we will have the opportunity to welcome you back in the near future. With best regards, Fahrurrazi General Manager

"good recomended"

5
10/10/2018

this hotel is so amazing, the room is big clean and all staff so polite. when u breakfast is so amazing with all diferent food until sushi and traditional food available. good recomended this hotel thx Best Western Primiere Solo

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Tedie W Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Fahrurrazi General Manager

"Spacious Room"

5
14/09/2018

The room was spacious with a good ambiance in it. I love the bathroom style, similar to one of 5* hotel in JKT. They have a connecting access to the mall, it really helps. And in front of the hotel there's a traditional food court place so it was very easy to find traditional food.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Syifa A Warmest Greetings From Best Western Premier Solo Baru Thank you for always choosing us as your accommodation and taking your time to complete such a lovely feedback. I and team feel deeply being motivated from your trust and love, and all your kind comments will become our additional passion and energy to have ourselves continuously improve and grow. To make us feel much more proud is to have you with us as always. I do hope that we will have the opportunity to welcome you back in the near future. With best regards, Fahrurrazi General Manager

"Best place to stay in Solo"

5
08/09/2018

I stayed for 5 days at Best Western Solo Baru. It's enjoyable experience. The staffs were very friendly and helpful. All of my questions or requests were answered professionally. The room was clean with very nice space. I really enjoy the breakfast.. there's always somethings new from a local traditional food (Javanese/solo). I of course will stay here again in my next visit to Solo. Thank you.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Apwee Warmest greetings from Best Western Premier Solo Baru Thank you for your very kind review of your recent stay experience with us. We are delighted to learn that you had a wonderful stay here. It would be truly a great pleasure to welcoming you back soon. Warmest regards, Fahrurrazi General Manager

"Good hospitality"

5
03/09/2018

the hotel room is clean and comfortable. Nice swimming pool. Room service is perfect, get surprise cook in front of the curry rice mesh room, delicious food. Love this hotel and services. Keep good services everytime.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Ricky W Warmest Greetings from Best Western Premier Solo Baru Thank you for your feedback regarding your stay at Best Western Premier Solo Baru. It's a pleasure to know we were able to meet all of your expectations! We strive to make sure every guest has a comfortable and relaxing stay, and we will be sure to share your compliments with our team. We look forward to welcoming you back on your next visit to Best Western Premier Solo Baru With regards, Fahrurrazi General Manager

"Best staff and accommodations in Solo,Sukoharjo, Indonesia!!!"

5
03/09/2018

Traveling in Asian countries often I have found that my stay at the Best Western in Solo Baru is like being at home...in a familiar place...and yet enjoying all the influences of Asian local culture at your door step! From the amazing views of the surrounding city and volcanoes in the distance...to all the staff I encounter during my time here....It is a great experience every time!!

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Ssiequilts1985 Warmest Greetings from Best Western Premier Solo Baru Thank you for choosing to stay with us and for taking the time to post a review. Our exceptional service, thoughtful amenities, and excellent accommodations provide an oasis for our guests here in our exciting city, and we are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Best Western Premier Solo Baru your home away from home whenever your travels bring you to our city. Wth regards, Fahrurrazi General Manager

"Cheap hotel but so good! "

4
02/09/2018

Quickly checkin, no need deposit, front desk helpful and polite, bit problem since i booked for double bed but then they said not available and suggest to take twin bed but i dont like, so they give us smoking room ( double bed) we took it bcos we dont really like twin bed. As the consequences room are very smelly of the smoke, ???? though we turn on airco all time. Good since we took one night only. So please double check again in the future if theres guest who booked a day before and already booked for double bed and not based by the availibility. I wouldnt mind to give you 5star if this problem are solved, bcos your hotel is very great. Paid for cheap price but the environment are so good, room spacious, shower very strong, clean, bed comfortable, lot of lift also, and i love since the lounge give you discount 30? for delicious cakes!!! Love their croissant, very big and cheap and tasty, their mango mousse also perfect! Location are superb, mcdonalds beside hotel, the park mall also beside hotel, hartono mall se walking distance. We will back in the future if we visit your city again.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Aprilia Y Warmest Greetings from Best Western Premier Solo Baru Thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we sincerely apologize. We hope you will give us another opportunity to regain your trust the next time you are in Best Western Premier Solo Baru best regards, Fahrurrazi General Manager

"recommended Hotel in Solo"

5
02/09/2018

recommendation hotel for family...very great staff to serve customer, friendly n kind to my family...nice hotel with good connecting room for my family, very clean. Breakfast very delicious and a lot of variant choice for food.. I will bring my family to come back again in here...thank you for the service and hospitality for my family...good job best western thanks

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected By Warmest Greetings from Best Western Premier Solo Baru Thank you for taking the time to write a review on Tripadvisor with regards to your recent stay at Best Western Premier Solo Baru. It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay is such a great success. I look forward to welcoming you back to stay next time you are visiting London. Best wishes, Fahrurrazi General Manager

"very good stay."

5
30/08/2018

we have a very cosy feeling about this hotel. the staff is friendly and provided good service. the breakfast was above average.this hotel is connected with a mall.our stay is very perfect. thumbs up for this hotel.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Happiness267641 Warmest greetings from Best Western Premier Solo Baru Thank you for your very kind review of your recent stay experience with us. We are delighted to learn that you had a wonderful stay here. It would be truly a great pleasure to welcoming you back soon. Warmest regards, Fahrurrazi General Manager

"short stay"

3
29/08/2018

We stayed for one night here so not much to tell but: 1. we arrived around 11AM, I booked 2 rooms, not ready yet which I fully understand. so we went out for lunch, etc. we back to the hotel around 3PM and the room still not ready so we have to wait 2. no greetings, no smile, even when the room were not ready at all, no sorry from them. 3. at night we asked for help to get becaks for us, and apparently they said they cannot do that because no becaks - hello, we are in solo and thousands becaks in solo. 4. no staff were available during breakfast so we have to find ourselves a table, look for some cuttleries etc. 5. the Hotel itself was okay. cleanliness, price, room were descent at its best but definitely not recommended for their services btw the food from Room Service was good

"Excellent Service"

5
29/08/2018

Actually Clean Room, quick checkin process.. Breakfast menu completed n very good taste, excellent service.. My fams will come back,when we trip to Solo again.. Nice experience during stay.. Thanks...

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Laksita Z Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Fahrurrazi General Manager

"Excellent Service Best Western Premier Solo Baru"

5
29/08/2018

Quick check-in process, clean room, breakfast menu complete and good taste, cozy swimming pool. Hotel provide cake corner in the lobby that is very good taste with lowest price. Nice experience during stay and will come back once any trip to Solo

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Intan S Warmest Greetings from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Fahrurrazi General Manager

"Mr"

5
28/08/2018

The best hotel in solo. Recommended for pleisure and business, near shopping mall and food court. Room space is convinient, clean and tidy. Warmest staff and professional and mostly...love the live cooking front of your room, the brilliant service that you won't get in other hotels. Can wait to spent the holiday with fam in Best western premiere Solo Baru.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Jerry J Warmest Greeting from Best Western Premier Solo Baru It is amazing reading your compliments for our excellent services and I am very glad you and an enjoyable and relaxing stay with Best Western Premier Solo Baru Thank you for your great review and look forward to your return to Solo Baru soon Best regards, Fahrurrazi General Manager

"Best Hotel for Staying in Solo"

5
22/08/2018

I stayed in Best Western Premier in August 2018, the check in process was fast. They provided very nice welcome drinks and snacks and the lobby was large so it's comfortable enough. The staffs were friendly, the room was nice, the buffet breakfast was excellent (although because I stayed during weekend, the dining room is very crowded). The facilities in this hotel was great, they provided pool and gym, they also had a connecting door to The Park Mall. The bathroom is not large but they have bath tub inside. Overall my stay was great and I would recommend to stay at this hotel for anyone who travels to Solo.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Sandra T Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Fahrurrazi General Manager

"Best Western Solo Baru is very recommended"

5
22/08/2018

Best Western Premier Solo Baru is a very nice hotel...room is good and clean. Very strategic location...closed to the big mall and cullinary area. All staff is very halpfull and very hospitality. The food have a very good taste. We surprized with cullinary attraction in the room (wellcoming surprized) ...it's very nice, which is we never got in others hotel. Thank's to all Best Western' staff.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Yuli N Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Fahrurrazi General Manager

"Great hotel for vacation "

5
20/08/2018

my husband and I have stayed at this hotel for 2 weeks.All the staff was friendly and helpful.Nice buffet breakfast and got twice free cakes.Pool is so clean and beautiful view,the pool often quite at noon so just feel like private pool ??, Really recommended this hotel Thanks BW premier Solo Baru

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Indry P Warmest Greeting from Best Western Premier Solo Baru Thank you very much for leaving your valuable comment on TripAdvisor. It is fabulous to learn that you had a pleasant stay with us and enjoyed We will continue to strive for excellence. Hope to welcome you again next time when you visit and stay at Best Western Premier Solo Baru Best regards, Fahrurrazi General Manager

"Great location and friendly staffs!!"

5
19/08/2018

I stayed at the BW Premiere Solo in July 2018. My experience at the check-in was great. It was fast as they had good number of staffs assisting the check-in process. I travelled with 2 other adults and a baby. I reserved the Junior suites which was good enough space for us. Although, it is much smaller compared to the Sheraton or Marriott Junior suites. So I don't recommend getting their Junior suites if you travel with more than 2 adults. The staffs are very friendly. Especially one of the lady staff name Roshyana. She gave us welcome snacks of fresh made Roti Jala and curry dipping. It was delicious. She explained to us really well about the hotel facilities and the location. We felt so welcomed. There's a good size infinity pool at the hotel where the view at the sunrise was gorgeous. The hotel is located at Solo baru and it is a walking distance to a nice shopping mall. Overall my stay was great and I would recommend to stay at this hotel for anyone who travels to Solo.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Mokhamad N Warmest Greeting from Best Western Premier Solo Baru Thank you for taking time in sharing your experience with us. I am delighted to hear that our team have been doing a fantastic job in creating a wonderful time for you. Your comment had been shared directly with the entire team to continue motivates them in doing better. Thank you for choosing Best Western Premier Solo Baru and we are looking forward to welcome you back on your next journey to Solo Best Regards, Fahrurrazi General Manager

"Mountain view,good breakfast"

4
19/08/2018

Arrived at this hotel at 11pm..can't see much at first.tired from the journey. my room was on 14th floor. Toilet and amenities are okay . They have the bath-up. For me i don't need bathtub for shower. I prefer shower and bathtub in 2 different part. The bed was clean and tidy, it's a comfort mattress,not to soft as well.i can have a good night sleep in this bed. In the morning the lights of the sun burst into the room.they have blackout curtains but somehow the curtain has a slight gap to the wall. its still 7am but i want to wake up and see what view behind the curtain. The view was great. I can see merbabu mountain from the hotel. At 9 we went for breakfast,nice and much to choose. But mostly its asian food. You can find rice and noodle for breakfast.food was good.they also have coffee stall.you can order coffee and local nice hot pancake(pukis) perfect companion for coffee. Need to improve hotel maintenance I can see pain drop to the wallpaper on the hall way in front of the elevator.and somehow the carpets was un level. Facility was good they have swimming pool ,gym and sauna. In the lobby they also provide bike for rent. And one pool table. So far I'm happy enough in this hotel. Just need to improve for building maintenance .

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Rudy s Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to provide your feedback and for sharing your experience on your recent stay at Best Western Premier Solo Baru. We are glad to hear that you had a pleasant stay with us and were impressed with our facilities, hospitality and our product We really appreciate your excellent review, and we look forward to welcoming you back at our hotel in the near future. Sincerely, Fahrurrazi General Manager

"Nice Hotel in Solo"

5
12/08/2018

When I have business trip in solo, I'm already about 2/3 times stay at here. The room was clean and comfort, the food also nice.. The hotel location was good because its location is near The Park and Hartono mall, so if you want to get refreshing or buy something you can just walk at the park mall.. Keep success BWS solo..

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Andika T Warmest Greetings from Best Western Premier Solo Baru I thank you on behalf of the entire team for such beautiful words of appreciation. I am immensely pleased on reading that you enjoyed all the services offered by us and that our team took such good care of you. It is our endeavor to offer you a perfect escape when you stay with us and we thank you for reiterating the same. I look forward to welcoming you back soon to Best Western Premier Solo Baru Warm regards, Fahrurrazi General Manager

"Awesome"

5
02/08/2018

Loving our staycation at Best Western Solo Baru. Staff are very friendly and helpful. Got airport pick up on time, super clean room and bathroom, delicious food. Surprisingly got a cooking demo in front of your room, complimentary food why not!! Awesome experience and will definately come back to this hotel if we visit Solo again next time.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Tri M Warmest Greetings from Best Western Premier Solo Baru I thank you on behalf of the entire team for such beautiful words of appreciation. I am immensely pleased on reading that you enjoyed all the services offered by us and that our team took such good care of you. It is our endeavor to offer you a perfect escape when you stay with us and we thank you for reiterating the same. I look forward to welcoming you back soon to Best Western Premier Solo Baru Warm regards, Fahrurrazi General Manager

"like this hotel...."

5
02/08/2018

what I like most of this hotel is the location that beside shopping mall which have so many food to try. Stay only one night here, I think everything is good, room, bathroom, service, parking space, nothing to complain

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Eddys3333 Warmest Greetings from Best Western Premier Solo Baru Thank you for taking out the time to share your feedback. I am delighted to learn that you had a wonderful stay with us. It gives me great pleasure to share such fantastic words of appreciation with my associates who always put their best foot forward to create a memorable and crafted experience for all our guests. On behalf of the team at Best Western Premier Solo Baru, I would like to thank you for your patronage. We look forward to welcoming you in the near future. Warm regards, Fahrurrazi General Manager

"Hotel with good services"

5
29/07/2018

We're stayed for 2 days. Very nice and helpful staff specially Ms. Rosyhana who's helping with the picked up, rental car and drop up to the airport. We could check in during the way to the hotel and straight to the room upon arrival.It was very good serviced The room was clean and comfort with a big size bed, big size bathroom. Good tasted of food during breakfast. Surely will come back for the next visit. Thank you

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Pritapadma Warmest Greetings from Best Western Premier Solo Baru I thank you on behalf of the entire team for such beautiful words of appreciation. I am immensely pleased on reading that you enjoyed all the services offered by us and that our team took such good care of you. I shall personally pass on your regards to the entire staff and specially the associates mentioned by you. It is our endeavor to offer you a perfect escape when you stay with us and we thank you for reiterating the same. I look forward to welcoming you back soon to Best Western Premier Solo Baru. Warm regards, Fahrurrazi General Manager

"Scientific event"

5
29/07/2018

I like the staff of best western premier solo baru They are so friendly,helpful and the one that I most like they have a good appearance, performance, beautiful and handsome face Make guest comfort because we are full noticed there Anyway the event there run so well Thanks

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Yogi D Warmest Greetings from Best Western Premier Solo Baru I thank you on behalf of the entire team for such beautiful words of appreciation. I am immensely pleased on reading that you enjoyed all the services offered by us and that our team took such good care of you. It is our endeavor to offer you a perfect escape when you stay with us and we thank you for reiterating the same. I look forward to welcoming you back soon to Best Western Premier Solo Baru Warm regards, Fahrurrazi General Manager

"very pleasant during year end holiday"

5
29/07/2018

stay with family is very pleasant. the rooms were spacious, clean and comfortable. support facilities are also available especially for children. close to shopping and culinary.access easy to reach anywhere.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Dicky c Warmest Greetings from Best Western Premier Solo Baru Thank you for taking out the time to share your feedback. I am delighted to learn that you had a wonderful stay with us. It gives me great pleasure to share such fantastic words of appreciation with my associates who always put their best foot forward to create a memorable and crafted experience for all our guests. On behalf of the team at Best Western Premier Solo Baru, I would like to thank you for your patronage. We look forward to welcoming you in the near future. Warm regards, Fahrurrazi General Manager

"moto club breakfasting"

5
26/07/2018

just have a breakfasting event with my moto club members to build our solidarity insyaallah will conduct, breakfasting like this every year we start with photo take in the photo booth provide there then continue to have breakfasting with tasty food, clean resto & helpful staff we enjoy our time

"Gym for life"

5
24/07/2018

Having a good time with my friends to build our body in best western premier solo baru It was a right choice for us Many types of equipment, very very complete Clean gym area and changing room Absolutely will regularly come

"Nice"

5
24/07/2018

It is a great hotel in solo Very very nice and helpful staff Has a beautiful and cozy bar lounge with live music that entertain guests I was playing drum there it was so fun cause the acoustic band personel was so welcome

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Dimasradit73 Warmest Greetings from Best Western Premier Solo Baru Thank you for taking the time to review us on TripAdvisor. I'm so pleased that you decided to stay with us here at Best Western Premier Solo Baru and greatly appreciated your feedback. Our team will be thrilled to hear that you appreciated their efforts. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service.We look forward to welcoming you back again. Warmest wishes, Fahrurrazi General Manager

"very good hotel"

5
16/07/2018

it's very good hotel and the service is becoming more nicer and comfortable. but still I recommend you travelers for locking your doors for your own safety. I reccomend it to stay when you doesn't want to stay in the city center. perfect for solo and business traveler. but I also recommend family too.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Kurniaca15 Warmest Greeting from Best Western Premier Solo Baru Thank you very much for the time you have taken to leave us this positive feedback. Our goal is for our guests to leave our hotel happier than when they arrived, and it would appear we achieved it during your stay. Thank you for staying at Best Western Premier Solo Baru we hope you choose to stay with us again whenever your travel needs bring you back to Solo Baru Best regards, Fahrurrazi General Manager

"Very recommended"

5
15/07/2018

This is my 2nd stay at Best Western Premier Solo Baru, and always had an incredible experience staying at BW Hotel. The staff is nice, the room is super nice and clean, the swimming pool is beautiful and the room's price is not too expensive, worth every penny! Very recommended for your stay in Solo. It also located in a very modern and clean Solo Baru environment, near to malls and you can also find a lot of foods around. Our room even got a surprise visit by the staff, showed an amazing cooking demo and it tasted amazing! Thankyou Best Western Premier, we really enjoyed our stay here :)

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Marissa W Warmest Greetings from Best Western Premier Solo Baru Thank you very much for your warm comments following your recent stay with us. We will continue to maintain our standards to enhance overall experience of our valuable guests. Thank you once again for choosing to stay with us, and look forward to welcoming you back again. Best regards, Fahrurrazi General Manager

"Great Hotel"

4
12/07/2018

I was checking into this hotel on June 19 for one night only. The check in process was quick even though it was pretty packed back then. I headed to my room and half an hour later found out that my AC was not working. I called the operator and also the front desk to inform that my AC is not working. They said they would send a technician to my room to check it further. It was awhile until the technician came. He looked for the root cause yet he confirmed that it might take couple times to fix it so he informed the front desk and suggested them to move me into another room and I moved into another room eventually. Aside of the AC issue, the room is pretty big and clean. It is not that posh nor luxury, it is somewhere in the middle. Unfortunately, I got the twin beds instead of the single bed so it was a waste of space for me since I travelled alone. The pool is great but packed when the sun is about to set but it is less crowded afterwards. The view of the pool is quite good too. You can see the neighborhood directly from the pool. The breakfast was held at the ballroom. It's probably because of Eid. I supposed the hotel was on high occupation so no wonder the breakfast location was moved to the ballroom. The breakfast spread was wide and the foods were good too. Since it is on high occupation, the downside of this hotel was the lifts. I was staying on 17 fl and it took some times to get the lifts to either going up nor down. The hotel is side to side with a shopping mall called the park. There is a direct access to the mall so I considered it is a plus while staying at this hotel. Overall, this is a good hotel with an easy access to the mall.

BestWesternSoloBaru, Pemilik at Best Western Premier Solo Baru, responded to this review
Dear Respected Surya Kencana P Warmest Greetings From Best Western Premier Solo Baru Thank you for taking the time to share your recent experience at the Best Western Premier Solo Baru l with us. We appreciate for your all review our hotel. Please accept our apology for not meeting your expectations during your stay especially for AC was not working. As we strive to deliver a flawless guest experience, we would be delighted to discuss your areas of concerns further. Your comments have been shared with the hotel team and it will be great encouragement for them as we strive to deliver exceptional service to guests like you. Thank you for being our guest and we hope to serve you whenever your travels bring you back to Best Western Premier Solo Baru Sincerely, Fahrurrazi General Manager

"The best hotel"

5
09/07/2018

Best western premier hotel solo is the best hotel i have ever stayed. very strategic location, near to the mall's biggest solo and solo culinary environment at night . Spacious rooms, luxurious and very clean , room interiors make for a comfortable stay in this hotel. Suitable hotel for business or family purpose. best western solo hotel is my top priority when staying in solo.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Rudy H W Warmest Greeting from Best Western Premier Solo Baru Many thanks for choosing our hotel as your staying destination in Solo We are glad to read that you enjoyed the service we delivered and also our strategic location. Looking forward to see you again in the near future. Warm Regards, Fahrurrazi General Manager

"Good Place,,, Far From The Main City"

3
08/07/2018

Overall, this hotel is good. From I check-in until check-out. The hotel has nice location where you can get to the mall is very nice, but its bad is the location to main city, solo is rather far. But its still in our range. The One that I don't like is the cooling system where the AC is still hot for me even though I use the smallest temperature. Maybe its need more service for the cooling system

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Gazali2016 Warmest Greeting from Best Western Premier Solo Baru Thank you for taking your time to write a review about your recent stay with us. We are glad to read that overall you had a pleasant stay with us and that you appreciated our location and hotel facilities. We look forward to welcoming you back again whenever your travels bring you back to Best Western Premier Solo Baru Warm regards, Fahrurrazi General Manager

"Sunset roomview"

5
03/07/2018

The room that i stayed in has a magnificant view of the sunset. There's no need to go out of my way to look for a sundet view when the room itself provided the facilities. Hotel staff are very friendly and helpful, giving insights to local culinaries and attractions. One special thing about my stay is when the staff gave a cooking demonstration of a special pancake looking dish that is complimented with a chicken curry on the side.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Joandita Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. We are very pleased to read your positive comment. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Fahrurrazi General Manager

"Best Hotel at Solo"

5
01/07/2018

Since the first time i spent my nights here, i don't really look any other hotel to stay in the future. The room is so good, very clean, very neat, the bed is the best. On my second visit, the staff offered me to get the bathtub bathroom while i just booked for a superior room, which it was unexpected service for me. The breakfast is so delicious and they have a lot of variants menu. You should try their menu. The staff is very friendly and helpful. The infinity pool is good but the view from the pool is not so good but it didn't matter. The pool is so clean and fresh. I really recommend this hotel to who will visit Solo/Surakarta for sure.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Janemarisi93 Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Fahrurrazi General Manager

"Gorgeous hotel in town"

5
29/06/2018

I had stay there for 2 days on Lebaran holiday. It was awsome, everything was perfect. I love the super cool rooftop pool. There is an child pool too there. The foods were tasty and delicious. The staffs were very friendly and helpfull. I recommend this hotel as ur choice when visit Solo. The location is strategic, beside the big Mall The Park and Hartono.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Ahmad A Warmest Greetings from Best Western Premier Solo Baru We are very pleased that you enjoyed your stay with us. Thank you for your kind compliments on the hospitality delivered by Moment, the breakfast selection, facilities and our location in Solo Baru. We are glad that you made time to relax and decided to visit us again the next time your travels bring you back here for another excellent experience! We look forward to be of service again. Yours truly, Fahrurrazi General Manager

"the best"

5
27/06/2018

Thank you for the surprise on my birthday. Especially for miss Roshyana.I hope to stay at this hotel back moment to Solo city. The best service and room. Hopefully retained and more advanced service...

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Tonny C, Warmest Greeting from Best Western Premier Solo Baru Thank you for taking time in sharing your experience with us. I am delighted to hear that our team have been doing a fantastic job in creating a wonderful time for you. Your comment had been shared directly with the entire team to continue motivates them in doing better. Thank you for choosing Best Western Premier Solo Baru and we are looking forward to welcome you back on your next journey to Solo Best Regards, Fahrurrazi General Manager

"Never travel without a drone # Pool Best Western Premier Solo Baru"

4
23/06/2018

Best Western Premier Solo Baru is one of my favorite hotel during Lebaran Holiday in Central of Java. It's probably exaggeration but it feels like coming home, everything is on it's expected place even the smell is similar. Despite the size it has a certain charm. Employees recognize guests if they see you a 2nd time and remember your wishes. The staff also welcome to me and very impolite. See you again Best Western Premier Solo Baru. You awesome!

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Harmuk Warmest Greeting from Best Western Premier Solo Baru Thank you for taking the time to review your recent stay with us here at Best Western Premier Solo Baru We strive to make our guest experiences memorable and personalized, therefore I am delighted we were able to make your stay exceptional. Please be assured that your wonderful comments have been shared with the team, they are delighted they were able to influence your stay with us in a positive way We very much look forward to welcoming you back home in the near future Regards, Fahrurrazi General Manager

"Good breakfast"

4
18/06/2018

Compare to others at the same rate. Its a good hotel. Clean. Good breakfast. Modern design. Easy access. Bike rent services. Good complimentary coffe in room. and we can have a discount on next stay if we become a member. its recommended.

BestWesternSoloBaru, Pemilik at Best Western Premier Solo Baru, responded to this review
Dear Antok W Warmest Greeting from Best Western Premier Solo Baru It is truly a pleasure to know that you have been enjoying your annual stays at Best Western Premier Solo Baru. We are working hard to create guests for life and your kind compliments is a wonderful form of encouragement for our Ladies and Gentlemen to be the best we can be. It will be a pleasure for us to provide assistance and be able to plan well for your return. Thank you once again for choosing Best Western Premier Solo Baru Warm regards, Fahrurrazi General Manager

"Comfy"

4
13/06/2018

The room is comfy, just perfect for family's or couple's holiday. Best hotel at Solo I've bent, so far. Too bad i haven't found any photo spot, just this one I attached within this review. Looking forward to staying there again! ????

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Ruth A Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Fahrurrazi General Manager

"Great hotel, will come back again"

5
07/06/2018

Stayed here with my sister, I love the hotel and my room, it was spacious and clean, all the staffs I met were very very friendly, price is not as expensive as the other similar hotel, add on breakfast also has a good price.. They have the standard variation for breakfast buffet, I'm happy with just coffee, toast and eggs, so I'm satisfied. Didn't check the swimming pool or gym, but they're available on site. Right next door is a big shopping center called The Parks Mall, and also a 24hr McDonalds. Hotel's location is at Solo Baru, a bit far from the airport, cost me 80rb from the airport by taxi, around 30-45mins.. quite a bit of traffic on the afternoon too. But apart from that, to travel from one place to another is roughly around 10rb-23rb per trip by goCar, very convenient. I would definitely stay here again :)

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Helljoy Warmest Greeting from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru . We are delighted to know you had a wonderful stay with us, I conveyed this great comment to colleagues and it is such a motivation for us to always give the best for our guest We definitely looking forward to welcome you back in the near future Warm Regards, Fahrurrazi General Manager

"Bukber"

5
07/06/2018

I have enjoy bukber in Hotel Best Western Premier this night. Everything was excellent. The place, food and service was super amazing. Thanks to all staff who give the best for us especially to Nia Mariana (FB Ambassador).

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Shinta T Warmest Greeting from Best Western Premier Solo Baru Thank you very much for your wonderful review. We are happy to know that you had a great Bukber especially with service, product/ food & facilities provided by our colleagues Rest assured your warm compliments have been shared with Nia Mariana Once again thank you and we looking forward to welcome you back in the near future Yours Sincerely, Fahrurrazi General Manager

"The hotel near the park mall ??"

4
02/06/2018

It's really good stay at here. The service was really nice. It's near the park mall you can go by car from hotel service. They serve various breakfast menu. The food taste is good, the hotel staff really helpful.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Christine S Warmest Greeting from Best Western Premier Solo Baru Thank you very much for staying with us and taking the time to provide us with your kind feedback. I am pleased to read that you enjoyed our service! . I will be sure to pass your warm regards to all the members of the team. I know they will be pleased to hear from you. Thank you once again for choosing to stay with us, and look forward to welcoming you back again. Regards, Fahrurrazi General Manager

"Excellent service"

5
16/05/2018

Excellent hotel and great employees... I celebrated my mother's birthday there, and the reservation process was very easy. The staff was also very friendly and very very helpful to all my requests. Especially Ms Nia Mariana from FB Staff. From me booked the place and until i come always take care and make sure everything is good. And all staff fb also have a great service to us. For the food is very complete and delicious. The hotel also provides wheelchairs for guests in need. and assisted friendly from security. This's my first time eating at this restaurant, and my family loved it.... And surely I will come again next time....

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Alfian F Warmest Greeting from Best Western Premier Solo Baru Thank you very much for your wonderful review. I am thrilled to hear that you chose to celebrate your mother birthday with us and we have created an unforgettable birthday celebration. Our Ladies and Gentlemen are meticulous about every detail in our service. Rest assured your warm compliments have been shared with Nia Mariana We look forward to many more celebrations to come. Yours Sincerely, Fahrurrazi General Manager

"Recommended Hotel in Solo Baru"

4
04/05/2018

I stayed at # 1211 for 1 night, to share the BW experiences, here under are my review 1. CI & CO are okay, warm reception, quick and simple requirement 2. Room environment, internet, water pressure are WOW, amenities and mineral water 650 ml (famous brand) are okay. Things need attention are towel & flat sheet is not proper & mattress also too hard 3. Breakfast environment - over all are okay, just minor things need improvement such as jamu traditional - seems use concentrate and I found defect cup. I appreciate since there is PIC namely META greeting me and introduce internal guest comment by using software this is also as plus point (digi era??) and I wrote some imput for the development, good indeed 4. Just need an improvement internal access to Mall (the park as well as McDonald) , the cleanliness as well as security aspect . 5. Lobby atmosphere need touch up & re fresh at least by adding aroma therapy which is implemented at corridors at least in the 12th floor, fragrance is amazing. Finally We are happy to stay & recommend to whom visit Solo Baru, Best Western Premier is proper hotel and try to get the experience. GBU

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Suhartono H Warmest Greeting from Best Western Premier Solo Baru First of all, thank you for taking the time to share your honest and constructive about your stay here and also your positive comments . Nevertheless, we are disappointed to read that we did not meet both yours and our expectations on this occasion. We truly thank you for the honest comments you have provided as it will help us in our efforts for immediate improvement. We do hope that you will give us another chance in giving you a truly remarkable service if you choose to stay with us once again. Warm Regards, Fahrurrazi General Manager

"Best Western,solo baru"

5
02/05/2018

The hotel is conveniently close to the mall, there is a short access to the mall through the road next to the hotel, but at night the road is rather dark and quite, also no guarding. It is easy for outsiders to get in and out through the door. Hope can be more attention to the security issues.overall, we enjoy the hotel and definitely will visit again.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Cilvia S Warmest Greeting from Best Western Premier Solo Baru Thank you for your kind feedback on your recent visit to Best Western Premier Solo Baru Your feedback on our connecting access to the mall is very well noted. Your review will be shared to our team to improve our guest's experience. Thank you for spending the time to write review on TripAdvisor.We look forward to have you stay with us again in the future. Regards, Fahrurrazi General Manager

"Super staff"

5
01/05/2018

Hotel is 3 years old, next to Metro mall. Breakfast is excellent and good variaty. The staff is excellent from front end to back end, everything is doen to keep the customer statisfied. If you have a Best western membership you even get more discount, but the conditions are not clear. The membership goes per person, not per couple. Prices of facilities are reasonable. Nice swimmingpool and gym. Very recommended.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Trisno4u Warmest greeting from Best Western Premier Solo Baru Thank you for your positive comment. I am glad to hear that our services had met your expectations. The entire team will be very happy to host you again in your next visit and I will be looking forward to welcome you back. Thank you very much for staying with us. Regards, Fahrurrazi General Manager

"Mr."

5
26/04/2018

One of the most enjoyable stay I have had in a long time. Got a surprise live cooking in front of my room for dinner. Very lively and friendly staff who goes of it the way to assist you. Will definitely visit again.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Daniel K Warmest Greeting from Best Western Premier Solo Baru Thank you for taking the time to share a review of your experience with us. We sincerely appreciate that we were given an opportunity to provide service and hope that you will choose to visit us again, please do not hesitate to contact us so we can plan well for your next visit. Warmest regards, Fahrurrazi General Manager

"Nice"

5
18/04/2018

excellent service and room cleaningness, this hotel is clean, safe and near a mall, easy to access. friendly staff, highly recommend this hotel, bathroom was good, the water was good, they give you shower gel, shampoo and also body lotion

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Agung S Warmest Greeting from Best Western Premier Solo Baru Thank you for writing such a lovely review of your experience here and we are pleased to know that you have left the hotel with such fond memories. We very much hope to have the pleasure of welcoming you back soo Regards, Fahrurrazi General Manager

"Zeer goed hotel aan de buitenkant van Solo"

5
15/04/2018

Recently built hotel in Solo Baru, around 20 minutes ride from old central Solo city. Tall building with enough free parking space. Spacious lobby, very clean, friendly and welcoming staff. Quick check-in. My room was on the 23rd floor, great view over Solo Baru and the main street where the hotel is situated. No noise coming from outside. Windows can not be opened, non smoking room. Room is spacious, very comfortable king size bed, all facilities available for a business traveler like myself. Internet speed is good, airco works good, lighting is fine, all in all comfy and clean. Restaurant on 2nd floor offers good breakfast, good choice of Indonesian/Asian as well as western food. There is a swimming pool as well as a fitness area on the 5th floor. Spacious fitness with enough choice for a workout. All in all it is a great hotel with service minded friendly staff, I will be back for sure!!

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Robert V Warmest Greeting from Best Western Premier Solo Baru Thank you for taking time to share your experience with us. Providing a flawless guest experience has always been our ultimate goal. We are pleased to know that you were happy with our services and our spacious room and also facilities your needs Hope that we have the chance to serve you again in near future. Best regards, Fahrurrazi General Manager

"Great Experience"

5
12/04/2018

I think this hotel has a very strategic location, just beside a mall. The hotel itself is very clean and nice. The service is also very great. Moreover, I was surprised when they came to my room to offer live cooking. The chef demonstrated cooking in front of me. I never had an experience like this before. The food was great. Very recommended!

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Abe V Warmest Greeting from Best Western Premier Solo Baru Thank you very much for leaving your valuable comment on TripAdvisor. It is fabulous to learn that you had a pleasant stay with us and enjoyed We will continue to strive for excellence. Hope to welcome you again next time when you visit and stay at Best Western Premier Solo Baru Best regards, Fahrurrazi General Manager

"Great Hotel"

5
05/04/2018

Me and my husband stayed at Best Western SoBa for a night last weekend. The check in process was very fast and the front office were all smiles... We get a room at the 15th floor with the large glass window overlooking the rear of the hotel and a view of the mountains... We love the very well equipped spacious room. The bed was so comfortable, even I wondered what series of kingkoil pillows were in the room, because I loooove it so much XD The arrangement of lights in the room makes the room feel warm and cozy. The bathroom is spacious with a see through glass to the room, and the shower fits our likes. The swimming pool is quite spacious to float around and relaxing. We specially love the buffet breakfast. The menu is complete and tastes very good. But on the other side, there are some minuses: - The curtain in the bathroom smells bad. probably because it is always wet and never dried completely. - While floating in the pool, we noticed some parts on the walls and balcony rooms above the pool are broken or leaking. Should probably be fixed immediately so as not to spoil the look of the hotel as a whole. However, we are happy for our visit this time. And will definitely return to this hotel. Thank you Best Western Premier Solo Baru for the lovely staycation. :))

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Adya P Warmest Greeting from Best Western Premier Solo Baru We are delighted to read your comments. It makes us proud to know your satisfaction, and happy to know you will be back and we thank you for your suggestions for improvement. We look forward to your next visit. Regards, Fahrurrazi General Manager

"Amazing"

5
04/04/2018

Stay for 4 nights. Very friendly staff. Amazing view from level 19. Clean and quite room. Breakfast plentiful, international and traditional food. Convenient area. Next to shopping mall. Not connected but it has short cut. Very recommended. 5 Stars.

BestWesternSoloBaru, General Manager at Best Western Premier Solo Baru, responded to this review
Dear Dedi T Warmest Greeting from Best Western Premier Solo Baru Thank you very much for staying with Best Western Premier Solo Baru. We are deligthed that you have an enjoyable stay with us. We look forward to welcome you in Best Western Premier Solo Baru in the near future. Regards, Fahrurrazi General Manager

"Good hotel, awesome service and location"

5
28/03/2018

For hotel in solo, this hotel is 4 star hotel, here is the review: Best : 1. very good location, located in kota baru area, beside of the park solo mall. 2. friendly staff 3. Express check-in 4. Wide range of food for breakfast that provide many stall for breakfast and very good i like the egg corner and live cofee making stall. 5. Stay in deluxe room, the room really great and very clean 6. Large pool and complete gym set for hotel (i like those facility) Bad : Because in the basement there is a night club, i still hear a bass noise (maybe they doing sound check) at 5-6 pm, but after 10 pm more the sound is gone and i can sleep well. Overall : these hotel is very great and i would like to visit again for my next road trip.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Eka P Warmest Greeting from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay and meeting with us, and for spending your time to share your experience during your stay. We apologize for the inconvenience regarding the basement there is night club. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Fahrurrazi General Manager

"Great hotel, awesome service"

5
10/03/2018

The best hotel in Solo. Since this hotel opened we always stayed in here everytime we go to this city. Good ambience,great breakfast,excellent service,and also child friendly. Oh and they have great pool too ???? Ps : sometimes they surprised you with live cooking in front of your room ??

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Vero_pratjipto Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communications

"Pleasant surprise"

5
07/03/2018

Reception was fast and friendly. Room big and cozy, huge bed. Clean everything. Location in the middle of the city. Next a big shopping mall. Got a pleasant surprise from mu new friends Mbak Meta and Mas Pandu. They cook crepe suzette in front of my room. Excellent effort. Can't wait for the breakfast tomorrow. Keep it up, Best Western.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Mierna R Warmest greetings from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with location hotel and our breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. We greatly appreciate your comments and hope to welcome you back in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Recommended "

5
04/03/2018

The staffs were friendly, breakfast was delicious (so many choices even for a week day), comfortable room, spacious parking lot, and I got it for a very reasonable price. Overall it is nice and I got nothing to complain.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Dhpradipta Warmest greetings from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities. We greatly appreciate your comments and hope to welcome you back in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Very recomended"

5
04/03/2018

The staffs are very nice and i say everyone so its very comfortable to stay there. Even when i lost my child they knew where he went. The room is spacious and cozy i love it. We ask for quite room and the gave us the best one. The food is various and delicious that we dont get bored for 3 days. The service (room, reception, restaurant) is very fast but still profesional At least, they have conecting back door to the parking park at nearby mall. Definately recomended

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Alita D Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communications

"Very comfort"

5
27/02/2018

I am surprised this hotel was very comfort beyond my expectation. Also a lot choice of food at breakfast is another plus point. And the most important thing , it all comes with a very affordable price.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Frankie Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communications

"5 star hotel in 3 star price"

5
26/02/2018

Located in strategic area Solo Baru. Close to solo popular attractions (the park and hartono mall). The food was great. You can also find popular food court right across the hotel. Good service and ambience in affordable price.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Dien D Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru Warmest regards, Denish Ardhaneswara Marketing Communication

"Nice stay"

4
26/02/2018

Great location, good breakfast and friendly staff. Was nice stay except the room was dusty and found some hairs on the floor and under the bed, the bed it self was comfortable and the room itself was quiet.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Nohero_23 Warmest greetings from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. We will ensure that all the facilities in room and service quality we give will be better in the future. We hope that you still make the Best Western Premier Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards Denish Ardhaneswara I Marketing Communication

"Elevators were not accommodating"

4
24/01/2018

Staying for one night during New Year holiday in the Best Western Premier. The room is clean and spacious.It is also fully-equipped with complete amenities. Unfortunately, since we came at holiday time, there were too many people in the breakfast restaurant, and many out-of-stock meals were not restocked in a prompt manner. Additionally, we had to wait for so long to get the elevator, as there were only 3 elevators serving 22 floors.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Andrini_R Warmest greetings from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the Best Western Premier Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara I Marketing Communication

"Recommend hotel"

5
19/01/2018

A hotel with clean spacious rooms with many selections of tasty foods for the breakfast. It has a short cut to the Mall beside the hotel. I will surely stay at this hotel again for my next business trip to Solo. And thank you for the complimentary Crepes, freshly cooked in front our room. What a nice experience.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Silvanus Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara I Marketing Communication

"Best Western Solo Baru"

4
08/01/2018

Very nice hotel, somewhat out of the city center. Fine service, and the rooms are very comfortable. Breakfast buffet was good, with quite a lot of selection. We would certainly stay again. The hotel is next door to two major shopping centers, with multiple dining and shopping outlets.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Richard R Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara Marketing Communication

"Nice hotel and staff... "

5
06/01/2018

The room is comfortable and clean... We got a complimentary dessert by the GRO... It also has a shortcut walking to the Park Mall (located beside the hotel)... Nice stay and thank you Best Western ????????

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Karina_f2k Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara Marketing Communication

"Family trip with younger children"

5
05/01/2018

This is our 3rd visit since 2017 First visit was entire family from grand parent to grand children. It was nice hence we always come back to this hotel everytime we visit Solo. Hotel is clean, nice ambient, good customer service and excellent food. Kids always happy to be in the swimming pool. Over all its an excellent hotel for the entire family with reasonable price.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Roy_yanti Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru again and taking time to give wonderful review in trip Advisor We are happy to know that you had a great stay especially with service, product & facilities provided by our colleagues Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communications

"Family Vacation"

5
03/01/2018

Good services, Room Clean, staff very helpfull, Good recomendation hotel for sleep at Solo, nice desert for free, good location near to the city, next to the Park mall, new area at solobaru, nice view

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Alfrons Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru again and taking time to give wonderful review in Trip Advisor We are happy to know that you had a great stay especially with location, service, product & facilities provided by our colleagues Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communications

"Warm staff, facility good"

5
23/12/2017

Overall good Hotel, only 1 opinion maybe put carpet in the room will make more convenience. Just idea. Live cooking surprise just outside my room was amazing' Good Tom Yam and Chicken Rice Thanks for Staff: Tita, Pandu and Jeni Best Regards Eko and Rini

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Eka P Warmest Greeting from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay and meeting with us, and for spending your time to share your experience during your stay. Related to opinion carpet in the room, we will forward it to our management. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"satisying af"

5
16/12/2017

best service so far, from all the hotels I've visited in Solo. spacy room, great facilities even just for superior room. plus nice random surprise came in as special treatment with attraction and free dessert. maybe just add a bit of welcome drink? ??

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Adinda G Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant, etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communications

"Great Hotel, Near Shopping Mall and Food Place"

5
29/11/2017

Nice and spacious room, clean, and friendly staff. Near shopping mall "The Park" just in walking distance and Hartono Mall not far from Hotel. Across the road there's "Pak Ndut" food court, you can find most of Solo Culinary.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Dennyterta Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru again and taking time to give wonderful review in trip Advisor We are happy to know that you had a great stay especially with location, near with food court, mall , service & facilities provided by our colleagues Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"Spacious room"

4
24/11/2017

I'm in love with the room, spacious and clean. Breakfast Ok, pools are great, love it! Had a two-day workshop here, all mics worked well, my concern were: hotel staff for the meeting room were not present, when we needed them to move tables and podium, took time to find them. And you have to add the number of the lift, long queeing after the meeting's done, was so annoying.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Eka P Warmest Greeting from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay and meeting with us, and for spending your time to share your experience during your stay. Related to complain at the meeting, we will forward it to the banquet team. We apologize for the inconvenience We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"Bisnis"

5
16/11/2017

GOOD for stay and nicely Any time will be comes again For vacation, traveler, backpacker or anything we go.. this hotel so nice n friendly. Close for The Park Mall, Hartono Mall and everything you want is available.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Harry B Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru and taking time to give such a wonderful review Guest satisfaction is our utmost priority, I conveyed your comment to our colleagues and they are more than happy to know that they succeeded to make your stay become more convenient Surely your comment is one of the big motivation for us to always give the best service for guest Once again, thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"Recommended!"

5
07/11/2017

Okay, at first, the check in time went well. The staffs were friendly and helpful. I was impressed when I came inside to the room. It was bigger than I expect before. The room was comfortable with complete facilities inside. Also has a good cleanliness. Awesome! For the swimming pool was quite big and nice view to see Solo. Thank you Best Western! ????

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Evelynn_Adams Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communicatio

"Luxurious hotel with good location"

5
08/10/2017

Room was luxurious, clean, comfy, and spacious. Breakfast was very great with lot of choices of menu. I love the Nasi Gudeg. Location is very good. The hotel is next to shopping mall and around is Solo's new business district. Easy to find food. Across the mainroad there is a food court. Perfect stay!

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Eryc O Warmest Greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room, breakfast, near by shopping mall, and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communication

"Almost perfect"

4
03/10/2017

Stay here for a night. Strategic location side by side with The Park Mall. In front of the hotel there's a traditional food court. You don't have to worry about where you can eat. The room is quite cozy. Almost perfect if the AC can be cooler.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Nio P Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to provide your feedback and for sharing your experience on your recent stay at Best Western Premier Solo Baru. We really appreciate your excellent review, and we look forward to welcoming you back at our hotel in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Nice hotel next to the mall"

5
03/10/2017

Stayed here for the 1st time. The service from the staffs were great, as always. The location is perfect, right next to the shopping center. The internet connection was also very fast. Overall a pleasant stay!

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Mr. Teguh Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara Marketing Communication

"Good choice to stay in Solo"

5
28/09/2017

Staying here for a business trip only for one night. Overall i have a positive review for this hotel, strategic location, friendly and helpful staffs, easy check in & check out process, big room and many choice for breakfast with delicious taste. Consider as a choice if i come back to Solo.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Asriniruth Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to provide your feedback and for sharing your experience on your recent stay at Best Western Premier Solo Baru. We are glad to hear that you had a pleasant stay with us and were impressed with our facilities, hospitality and our product We really appreciate your excellent review, and we look forward to welcoming you back at our hotel in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Excellent stay! "

5
24/09/2017

Been there for a conference. I have to attend a conference that been held at this hotel. Booked for 2 rooms for my friends and I. All was satisfied by the services that the hotel gave us. Room: clean, has complete ameneties, some room has a great view of solo city. Pool: great view from pool, located at the third floor, there is a pool side bar. Chrysolite bar: the best! Friendly bartender name heri (if I'm not mistaken), the other waitres (I forgot to ask her name) and the band is also great! Restaurant: has various kind of breakfast!, taste is good! Love the gado-gado or pecel there. Keep theese good services! I definitely will come back! :)

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Wayan P Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"First time sleeping here and its good"

4
24/09/2017

i was staying here last month on my business trip The room is quite big and the breakfast have many good variation i will definitely be staying at this hotel whenever i come back to solo again Great job

"Great place!"

5
20/09/2017

This hotel has a great staff. They are extremely helpful especially with business needs such as printing of documents. The breakfast in the morning was wonderful with western options as well as traditional Indonesian options. It was also close to the mall if you wanted to shop or go to nearby restaurants.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Kathy M Warmest greetings from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities, food's. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. We greatly appreciate your comments and hope to welcome you back in the near future. sincerely, Denish Ardhaneswara Marketing Communication

"New and Nice hotel in solo"

4
20/09/2017

I've visited solo for the7th times and stay at various hotel. Finally the last trip i decided to stay at Best Western Premier Solo. I thought this hotel would be far from city centre, but when i stay here its just close enough. This would be the most spacious room in best western i've experienced. The pool was nice but not too clean enough. Its pleasant to stay here. Breakfast is great and they also offer jamu( traditional herbs drinks). Recommended

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Daniel W Warmest Greeting from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru . We are delighted to know you had a wonderful stay with us, I conveyed this great comment to colleagues and it is such a motivation for us to always give the best for our guest We definitely looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communications

"Good hotel to stay for a night or two. "

3
09/09/2017

Located next before new big mall but there'n no direct connection to the mall. Found dirty marks on bed sheet but room was okay. Attached hairdryer available, no need ask housekeeping to send hairdryer to your room. Breakfast was okay too, not many option of local dishes.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected OeTje Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communication

"Best hotel @Solo Baru"

4
08/09/2017

I think this is the best hotel at Solo Baru district ... Uniqe front office and great staffs make check in so smooth ... Spacious room and bathroom ... it's so clean too ... the best thing is breakfast buffet at this hotel ... so variously and so tasty ... fitness center is good enough ...

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Sujud H Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara Marketing Communication

"easy and pleasant convention center"

4
06/09/2017

Been here for a two days congress but extended my stay a day and enjoyed the hotel facilities and the kind and perfect service, I liked the clean and well organized rooms. THe breakfast is copious and offers western and asian style.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Borisch Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Top of the list when visiting Solo"

5
05/09/2017

- a very comfort and clean room. Bathroom also good, with a bathtub. - internet in the room was quite good. - strategic location. Near few malls, such as the Park and Hartono mall. - friendly staffs. - check in process was very easy. - breakfast was really nice, provide a buffet with so many choices.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected AntoxHamid Warmest greetings from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities, food's. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. We greatly appreciate your comments and hope to welcome you back in the near future. sincerely, Denish Ardhaneswara Marketing Communication

"Not bad, could improve"

3
02/09/2017

We arrived at the hotel after a long trip and it was lunch time. So we decided to try something from the hotel resto. The pasta and Rib were amazing! One of the best tortelini I've ever tried! When we tried Pizza the next day, it was also excellent. The food was the highlight of our whole trip. Value for money is very reasonable. And the resto staff were very friendly and helpful (I have a 1 year old who was making a mess while eating lol). I also tried Full Body Massage, which was not bad. It was just... I waited for 20 minutes before somebody finally attend to me.. kinda disappointed in that part. Still good overall. The housekeeping could also be improved. Because when we got back from lunch outside, we found our hotel room cleaned but not squeky cleaned. Some of the amenities were replaced , some was not. There was stain in the sheet. And the glass we used the night before was not taken out. I felt it was minor, but if it could be improved then everything would be perfect. The Cable TV was off for a few hours on our 2nd day. The staff told us that there was a problem with the provider. I really think the hotel management should look into this.. and if it was indeed a recurring problem, then they surely should consider changing provider. I think the Resto staff deserve a raise. They did a very magnificent job on providing us with a good hotel experience despite all the lackings. I will definitely stay here again in the future if the pool could be warmer for toddler.

"hard to beat"

4
08/08/2017

for the price, service, very full b'fast buffet...I think this may be the newest hotel (of int'l branding) in town. It's also right next to malls/cinemas. Plan on 30-40 minutes to/from the airport. I was there on business but it had easy access (via car) to Pasar Triwindu, the batik shops, and other (shopping) opps. Staff English, as in many of the smaller cities in Indonesia, definitely on the low side, but be patient, they are pleasant and certainly trying to be helpful...good selection of English language TV channels

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Gregory F B Warmest greetings from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the Best Western Premier Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communications

"Nice hotel and breakfast"

5
02/08/2017

this is the first time i'm visit in solo , i got special experience for my holiday, staff hotel nadya and lita from breakfast area is very helpful and loyalty with the guest , room is clean and very nice

"A Quality Stay at BWP, Solo Baru"

5
27/07/2017

Best Western Premiere is becoming the icon of Solo Baru since it is the only high floor hotel in the area. It offered the perfect location, in the heart of Solo Baru. Enjoyed so much its infinity swimming pool and its good gym, also the restaurant offered breakfast very well serving local menu such as nasi pecel or gudeg. We can also find western menu for breakfast, any kind of bread and croissant. They also offered sushi. Space for work is also available. Regards.

BestWesternSoloBaru, Manager at Best Western Premier Solo Baru, responded to this review
Dear Respected Ari K Warmest greeting from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara Marketing Communication

"Trip Advisor"

5
17/07/2017

Amazing Experience in Best Western Hotel Solo Baru have made us got more satisfied, all of supported from location, food, beverage, breakfast, staff service & friendly staff, make us felt like at home...Thank you for BestWestern Solo baru

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Epit S Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru again and taking time to give wonderful review in trip Advisor We are happy to know that you had a great stay especially with location, service & facilities provided by our colleagues Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"School holiday"

4
12/07/2017

Every time we went to solo, this hotel is our first choice. Nice room, great food specially dimsum. We like concept of pool, with fish pond nearby. On 22nd june , after long 7hour driving from malang we check in late at 23.00pm, too bad no bell boy to help. We have to unloading all our baggage ourself, drag into reception table. And security told to go park the car at basement even we saw there were empty lot in parking lane nearby lobby. Really a minus poin for us this time.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Robert_wijaya116 Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru and taking time to give in trip Advisor However, I do regret that you had a disappointing experience during your recent visit to our hotel. I understand your concerns and please be assured that the issues that you've mention has been shared with the team. Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"Spacious and comfy bed"

5
11/07/2017

Booked this for one night before Lebaran 2017. The room quite spacious and has complete amenities, include fridge and two pajamas as well. the bed is comfortable and I had no problem to have a rest at night. I like their bathroom with a window through the bedroom. Their breakfast was complete, you have many option from Indonesian brekky to Western style brekky, and what I like the most was JAMU (Indonesian herbal drink) it worths of money. definitely will come back again.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Banyubiru01 Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful night at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant, breakfast and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communications

"LOVE IT!!! "

5
04/07/2017

Hello! I love every single thing! The location? There are 2 malls with walking distance.. plenty food around the hotel too! Bottom line: excellent! Food? Amazing!! Nothing they cooked is average! For me and my wife, we love it. The breakfast was excellent! The sambal was amazing! The mie godok was great!! Even the bubur ketan hitam was very very good! (But sorry, your coffee is standard)... Whatesle? Ordered room service for kwetiaw goreng, and it was goooood.. my wife ordered tom yum and it was goooodd.. Dining experience? It was my wife's birthday, so we had a dinner with our families there too.. and the food was amazing.. my father in law finished the whole tengkleng by himself! The nasi goreng was great! Everything we ordered was amazing! 5 stars for it!! Since it was my wife's birthday, i ordered birthday cake (last minute) and they delivered and it was gooood!!! Please thank you very much for your chef and all the team in the kitchen! Wonderful job! The service? I had a great experience with service, in the restaurant, mas Raiz was great! Give him 7stars! Simply, he dilivered an excellent service! And mba Octa was also good! The room? It was a great deluxe room. It was clean.. i love you it! Just a small thing that i dont like at that time.. since the hotel was full (it was during hari raya lebaran), the lift was not good. I waited for 15min just get down to the lobby.. But they put a note near the lift to let you know that the waiting time could be longer than usual.. so its ok.. Overall: i give them an excellent star! And i will come back foe sure! Thank you very much

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected 153zaidr Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Good location"

5
30/06/2017

I stay at this hotel during Lebaran season, very crowded, fast check in, and I allowed to check in before 2pm. Located at Solo baru, walking distance to The Park Mall, many restaurants surrounding. Clean, spacious room and bathroom. Free wifi at room and hotel area, but the wifi doesn't really good. What I dislike is the elevator is very slow and it makes some creepy sound.

"Good hotel"

4
27/06/2017

This was my second time I stayed at BWP solo, the first one was on october 2016. This hotel considered a new one. The building is on good condition. I stayed at the suite rooms n got an extra bed, the room was clean. There are a bar, a 2 doors refrigerator, 1 bathroom n 1 toilet, living room with work desk. The facilities were on good condition except the bathroom, The bathroom little bit smell, I think there was leak on the pipe or something. The breakfast was great. BWP solo baru near with 2 mall, you can walk to malls.

"Affordable luxury"

4
25/06/2017

Affordable luxury perfect for bussines or leisure, room is beautifully decorated and spacious, infinity swimming pool is perfect for morning swim, bathroom is clean and well equipped, easy chek in and check out

"Very nice hotel"

4
14/06/2017

We stayed here for 2 nights with my sister and my children. The room is pretty huge, comfy and clean. Good location, next to shopping center, near from the city. Breakfast and room service menus are also nice and tasty. We will definitely come back.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Harisma S Warmest Greeting from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru . We are delighted to know you had a wonderful stay with us, I conveyed this great comment to colleagues and it is such a motivation for us to always give the best for our guest We definitely looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communications

"Spacious and clean rooms "

5
07/05/2017

They room had plenty of space, king size bed and a reasonable sized bathroom. The room very clean and was serviced daily with two bottles of water provided daily even when i didn't use both bottles. There a betty clear sign in the bathroom not to drink the water. They staff were great and nothing was too much trouble. There is a beautiful infinity pool that unfortunately I didn't have the time tho enjoy. There is a huge shopping mall next door that provided a western style shopping experience.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Helen B Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to provide your feedback and for sharing your experience on your recent stay at Best Western Premier Solo Baru. We are glad to hear that you had a pleasant stay with us and were impressed with our facilities, hospitality and our product We really appreciate your excellent review, and we look forward to welcoming you back at our hotel in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Best hotel Best Service"

5
26/03/2017

Arriving Sunday night the hotel was busy, welcoming by the staff very friendly, Enjoying the stay at the Best hotel in town is Best Western Premier Solo Baru, if wether permited you will find best view of mountain. Thank you to all the staff.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected MRM5758 Warmest greetings from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities. We greatly appreciate your comments and hope to welcome you back in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Good product"

4
19/03/2017

The product is good and can be 4 star. Room amenities complete. Food is not bad. compliments to the chefs however food service is poor. we ordered our food and drink at 1015pm but the ginger drink came 20 mins later. we told the server we want pure ginger which is actually very low cost and when our drink came it was mixed with podwer ginger and not suppose to be. While dining it was very noisy in the kitchen and the food trolley need to re grease. very disturbing. Front desk service was good except for the conceige as we were on the same lift to our room. The guy didnt say anything just came in with his luggage trolley and dosent look friendly. overall the product is fine, FO service excellent , Food service and conceige needs lots of improvements.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Jacyun Warmest greeting from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities and our employees. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service We greatly appreciate your comments and hope to welcome you back in the near future. Best Regards, Denish Ardhaneswara Marketing Communication

"Spacious and comfortable"

5
04/03/2017

Went there for a night. The room is spacious, clean and comfortable. Love the simplicity of the design. The breakfast has lots of variety. The rate of the room is very affordable and reasonable. Would stay there again at my next visit.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Joyhuang2016 Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant, breakfast and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Best choice"

5
03/03/2017

I am very satisfied with the services and amenities provided ... close to the mall roughly about a 15 minute by walk to " the park " mall ... that's all I can say, thank you for your help during I'm stay here.

BestWesternSoloBaru, Manajer at Best Western Premier Solo Baru, responded to this review
Dear Respected Sufie L Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru and taking time to give wonderful review in trip Advisor We are happy to know that you had a great stay especially with service, facilities and near attraction Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"nice place to stay"

5
25/02/2017

it has been a great service that we had in best western premier solo baru. we experienced an upgraded room for free. thx to best western premier solo baru. the hotel was nice, just beside the park mall and can be reached by walk .

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Johan O Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communication

"Nice location, comfy room, terrible sounds proofing"

2
19/11/2016

Actually it's a good hotel with very nice and comfy room... But their sounds proofing is very bad... I got room in 14th floor and near main street... We can hear everything happened in the street from our room! It's crazy! I'm in 14th floor and still can heard everything clearly! I really recommend to stay in this hotel again (actually next week I have schedule to go to Solo and I think I will choose this hotel again since their room is better than Solo Paragon dll) but anyone please make sure you get room who is not facing the street...if not, you will face a terrible night with a loudly sound in your ears... Just like me :(

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected JalanJalan Kerja Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to share your experience. However, I do regret that you had a disappointing experience during your recent visit to our hotel. I understand your concerns and please be assured that the issues that you've mention has been shared with the team. I sincerely hope that you will give us another chance to recover your impression of Best Western Premier Solo Baru With Best Regards, Denish Ardhaneswara Marketing Communication

"Lovely Best Western Premier Solo Baru"

5
15/11/2016

Last week we went down to Solo Baru to shoot an episode of our Love Central Java series. We had already been in the city a few days ago but we can almost get away with saying that this was our first time and the experience was incredible, thanks to, in part, the hotel where we stayed. We stayed at the Best Western Premier Solo Baru, opened in 2014 and become one of the city's referential urban hotspots. The hotel is situated right in the heart of commercial center, making it ideal for both business and leisure travelers.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected TravelJunkieID Warmest greetings from Best Western Premier Solo Baru We would like to thank you for having taken the time to post and share your stay experience with us. Please let me know if I can be of any assistance at any time as my team and I are looking forward to welcome you back! Regards, Denish Ardhaneswara Marketing Communication

"Best hotel it is!"

5
15/11/2016

This is actually me second visit to this hotel this year. I always have a great experienced staying here. The only shameful thing i had was i can't stay longer than one day in this nice little hotel in Solo baru, since it's always a business trip. This hotel have the best breakfast selection even compares to other hotels in much bigger city than Solo. The room is very big, clean, tidy, and the bathroom is superb. I had no issues at all staying there, i really reccomend this hotel to all of you that would go to Solo.. but its located in Solo baru not in the center of Solo. It really is a nice place!! Total valued for money!

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected L_monsieur Warmest greeting from Best Western Premier Solo Baru Thank you for sharing your thoughts about Best Western Premier Solo Baru. It is a delight to know that it was your second stay with us and you have enjoyed it. Best Western Premier Solo Baru has known as luxury, comfort and mainly the service. We are glad that you had the opportunity to experience it first hand. We hope to welcome you back to Best Western Premier Solo Baru many more times. Sincerely, Denish Ardhaneswara Marketing Communication

"Nice hotel, good price and nice neighborhood"

5
10/11/2016

The hotel is located by a mall and lots of small restaurant, local and international. Although rather far from city center ( about half an hour drive in light traffic ), it is still a better place to stay. The hotel itself is clean, cozy and the room is quite spacious for a budget hotel. And the price, is very very reasonable.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Iwan D Warmest greetings from Best Western Premier Solo Baru Thank you for sharing the review of your recent experience with us. We greatly appreciate your compliments and glad that you had a memorable experience staying at our hotel. A review like yours is not only an encouragement, but also an affirmation for the highest level of service and satisfaction that we strive to uphold. We are definitely looking forward to welcoming you back again for another great experience! Regards, Denish Ardhaneswara Marketing Communication

"Second time in Love In Solo Baru"

5
02/11/2016

This is the second time i stay in Best Western Premier Solo Baru. Its really nice premier hotel. Room are big with clean bathroom. Room also clean and tidy. The staff very helpful and friendly. Food at breakfast have many choices and taste is not bad. Location of this hotel would be the advantages. Its in The Park Mall so its surrounded by many food stall and its always .. my second home in solo....

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Singgih M Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to provide your feedback and for sharing your experience on your recent stay at Best Western Premier Solo Baru. We are glad to hear that you had a pleasant stay with us and were impressed with our staff friendliness, hospitality and our product We really appreciate your excellent review, and we look forward to welcoming you back at our hotel in the near future. Sincerely, Denish Ardhaneswara Marketing Communication

"Comfort, best location, best food!"

5
26/10/2016

Hotel in a complete facilities, simple and cozy. I love the variety of the dessert, friendly staff and good location surrounding by 2 mall. Good for family vacation and business purposes. They have an infinity pool on the 3rd floor with a pool bar. Good view!

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Ms. Vika O Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and also great breakfast. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"The best luxurious hotel in Solo"

5
25/10/2016

I have stayed in many hotels in Solo, Central Java, Indonesia. Best western premier Hotel Solo Baru is the best hotel. The bedrooms are very comfortable. Friendly service & Full facilities. The hotel has a swimming pool with an amazing view. I would stay at this hotel again.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Ms. Maya Nirmala Warmest greetings from Best Western Premier Solo Baru Thank you for choosing Best Western Premier Solo Baru and taking time to give wonderful review in trip Advisor We are happy to know that you had a great stay especially with service & facilities. Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"Best Experience with Best Western Premier Solo Baru"

5
24/10/2016

I had the opportunity to stay for 2 nights from 17-19 October 2016 at the 18th floor of Best Western Premier Solo Baru (BWPSB). I might say that the experience I had was an amazing one. Once I entered the lobby, smiley faces from the staff welcomed me. They are super friendly and helpful. every time I met everyone of them, they never let go the smile from their face. This is typical Indonesian hospitality that you will never find somewhere else in the world. The lobby is spacious and so clean. There is a lobby lounge in which we can relax and sip a glass of wine or coffee while waiting for the check-in process. Location wise, It is only 17 km away from Adi Sumarmo Airport, 5 km form the Train Station Solo Balapan, and only 10-20 minutes drive from all those tourist destinations such as Pasar Lawean, Mangkunegaran Palace, etc. The hotel is situated right in the heart of commercial center. there is huge malls accross the street and right on its left. It may be located in the commercial area but the area manages its tranquility. Taxi and Gojek (Motor Taxi) are two best options to get to hotel and to go everywhere. The hotel is just perfect for individual travelers, group tours, family, even honeymooners. The superior room is spacious, clean and comfy. The bed is firm yet comfortable. The pillow is the best. it is soft and moist. when I landed my head on it, it sucked my head. And, I fell into a deep sleep right away. Thanks btw for the welcome fruit+chocolate cake in the room. loved loved it. I loved the food too. The wide selections of buffet for breakfast from american breakfast to local Indonesian & traditional food made my eyes and tongue dancing. Too bad, I didn't have the time to swim in the infinite swimming pool nor indulge myself in the spa. I imagined it would be great if I could have both experiences. well, maybe next time :) overall, I give almost perfect score "9" to BWPSB, it could have been a 10 if only I had a more stable wi-fi connection and a scent of aromatheraphy in the lobby or my room. But it already was a perfect stay with BWPSB. Thank you for the hospitality. I will definitely come back and recommend BWPSB to my family, friends and clients. Regards Idfi Pancani Blogger/Tour Manager/Tour Guide

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Idfi P Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"two nights stay at Solo Baru"

4
13/10/2016

This is my first time to stay at Solo Baru area, before this I usually stayed at another hotel in Slamet Riyadi area or nearby. I went there with my wife for a seminar and Best Western is the venue. I travelled from Surabaya by train and it tooks around half an hour from Solo Balapan trains station to Best Western. I stayed at deluxe room is very spacious with a work desk inside and a couch so it's very convenience. Floor is not carpetted so it's safe for you with allergy problem (dust or fungus). Breakfast is really delicious because they served local cuisine (gudeg and nasi liwet), western (bacon, sausage) also oriental (sushi and dimsum). It has a nice swimming pool, with a nice view to see. The only problem is distance luckly the hotel provided a taxi service however car quality need to be improved. I think hotel should do something to standardize the taxi car quality or maybe a shuttle will helps. Look forward to stay at Best Western again.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Tito Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority.We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communication

"New and stylish"

4
14/09/2016

The room was clean and spacious. A little bit far from the city and airport, but it has shopping centres and cafes nearby (walking distance). The staffs were helpful and they also provide traditional Solo meal for breakfast menu. Overall, satisfied!

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Thetraveler2602 Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communications

"Become a member"

5
12/09/2016

In our 2nd came, for many years, it's our first time to join as a member of Best Western Premiere. Not only they're everywhere, just because we love the hospitality - the ambience. Helpfull front desk, great view from pool side. Try what FB serve for breakfast ( Beras Kencur-herb drink , fresh from local garden ). Surrounding numerous local culiner around hotel, still side by side with The PARK - modern mall have cafe for enjoying afternoon tea or shopping for attarctive ladies.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Unthee Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant, comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communications

"Stylish hotel in solo bahru"

4
07/09/2016

Nice settings , love the convenience of a nearby Lotte mall. Very convenient traffic and near a lot of hotels and xxxi mall . The rooms are spacious . I like the hospitality of the staff and the breakfast is sumptuous

"Wow"

5
21/08/2016

I had bachelor party with my friends and decided to stay in this wow hotel I really love it, the room was large, clean, and very comfortable I really enjoy my stay in this hotel And i will recommend this hotel to my family and my friends I had a quality sleep last night

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Rahmatikatika Warmest greetings from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru. Warmest regards, Denish Ardhaneswara Marketing Communication

"Pleasant stay"

4
21/08/2016

The location was a bit far from solo city center. But this hotel is a good location for office meeting or workshop (like what i did). The room was spacious, the bed was big and so comfy. The breakfast buffet was good enough, there are many varieties. Avoid busy hour if you can (around 7.30 am-08.30 am) because at that time the breakfast room will be full packed. Many food ran out and the hotel staff took a long time to refill them. I also don't get why this hotel doesn't prepare boiled egg before. If you want to eat boiled egg, you have to request it and wait when they cook it first. And boy...they took a very long time to cook it especially in busy hour. Once, my boiled egg came when I already finished my breakfast and prepared to leave. Other than that, everything was okay. The staff were kind and responsive.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Asdewi Warmest greetings from Best Western Premier Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities, food's. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service especially prepare boiled egg. We greatly appreciate your comments and hope to welcome you back in the near future. sincerely, Denish Ardhaneswara Marketing Communication

"Poor attitude for the staffs"

3
20/08/2016

Good room but need more training for the staffs, they did not care with the guests (lobby area), I asked FO staff to meet one of their managers and seemed, he did not eager to help. The food at the restaurant was average for the taste and I found out that choices of menu served in the buffet were not as per waiter's info

"New and Spacious!"

4
18/08/2016

Love the room, spacious indeed with a working desk and a director office chair. The food was also good. It is a newly built hotel. I have stayed here for two times, all in the super deluxe room. Will not complain anything for the room. The bathroom was also good, spacious indeed with a bathtub. Although not adjacent, it is also located in front of the Park Mall. So, quite a treat as well, since you can simply walk to the mall for only 3 minutes. The mall have starbucks, lotte mart, metro dept. store and cinema xxi. It is a good value hotel for family or business.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Nugroho_Adi Warmest greeting from Best Western Premier Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western Premier Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Vouc Best Western"

4
17/08/2016

Best Western Premier Solo Baru Hotel Voucher is available for you! Grab it for 1 night stay at Superior Room include breakfast for 2 person in the Crystal Saphire Coffeeshop. Enjoy swimming and gym for free too! Each voucher costs IDR 450k only Cp : @yanyuriko (line) / 085645408115

"Not bad"

4
13/08/2016

The hotel room is quite modern, clean and room size is acceptable. We have an event at the hotel, and so they gave us complimentary room which is nice and clean. We ordered food as midnight snack which surprisingly very nice. My husband ordered a steak which is quite tender and juicy and I ordered banana fritters which were very yummy.....

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mrs/Ms. Veronica R Warmest greeting from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"Pleasant stay"

4
11/08/2016

I stayed for 10 days for a conference at this hotel. This hotel is located in Solo baru area which is 25-30 minutes drive from city center. The positives: The staffs are all nice and helpful at all time. This is a relatively new hotel. The room is spacious and clean. The bed and pillows are great. The breakfast spread is good including american, continental and local food. The gym and pool are also well maintained. Just next door to the hotel there is a mall which has a lot of restaurants and store. So if you don't feel like to eat hotel food you can just walk to the mall. The negatives: The breakfast menus will be repeated per 2 days. So if you stay for 10 days like i did, it will feels a little bit boring. The noise from the next room bathroom is ridiculously disturbing, especially in early morning or late night. The worst part of my stay is the long time waiting for an elevator. It feels like forever, especially if the hotel are full. Overall, it's been a pleasant stay for me.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Valued Mr. Andijabrix Warmest greetings from Best Western Premier Solo Baru First of all, on behalf of Management and Staff of Best Western Premier Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. Trust that we will train and encourage our staff to pay more attention to our guests in the future. We will ensure that all the facilities, service and product quality we give will be better in the future. We hope that you still make the BEST WESTERN PREMIER Solo Baru as the first choice in the next visit. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"Lovely stay"

4
09/08/2016

The hotel has connecting path to The Park Mall. Breakfast taste standard, the service was great, the room was clean except the drain in the sink was clogged ( room 7003). But overall we're very happy to stay there.

"Nice modern and new hotel"

4
31/07/2016

 Stay here with a big group for family holiday, The hotel facilities are very good with friendly staff. The rooms are spacious and the breakfast menu and taste are very good too. But of course since it is located in solo baru area, it is not exactly in the central of solo. But then again, you can reach to the central within minutes of driving

"Lovely stay"

5
14/07/2016

Excellent location. It has connecting path to The Park, the modern mall in Solo Baru, and nearby the other malls and also "Warung Angkringan - the night street food" The room is adequate and very clean. The breakfast (at the convention hall) offered lots of menu, delicious too. The infinity pool is wonderful. The hotel is also kids-friendly, a nice place to stay with family.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Maureenmoz Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking your time to sharing your experience pertaining to your stay at BEST WESTERN PREMIER Solo Baru. We are delighted to know that you had great time stay with us. We appreciated for your wonderful feedback toward every details from our hotel, location, "Warung Angkringan" during Lebaran and services provided by our colleagues I will convey your compliment about our excellent service to all staff. I believe it will encourage us to always provide the best possible service and experience for our guest. We look forward to welcome you back in the near future Warmest regards, Denish Ardhaneswara Marketing Communication

"Totally worth it"

5
12/07/2016

We stayed here for two nights during idul fitri season. The place is nice, the food is good, the service is great, totally worth it. We'll totally go here again next year. Recommended place to stay in Solo. And there's a Lotte Mart right next to the hotel too ! With lots of restaurants and cafe and shop, nice place to hang out at night.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Jaceline P Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for choosing BEST WESTERN PREMIER Solo Baru and taking time to give such a wonderful review Guest satisfaction is our utmost priority, I conveyed your comment to our colleagues and they are more than happy to know that they succeeded to make your stay become more convenient Surely your comment is one of the big motivation for us to always give the best service for guest Once again, thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"Clean room & good breakfast menu"

5
12/07/2016

Very good & clean room,i arrived to hotel with my family for holiday,the staff also helpful.I am very enjoy with breakfast menu..very complete & Variatif,thanks. Best western Hotel..I recommended this hotel

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Fransisku Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking your time to sharing your experience pertaining to your stay at BEST WESTERN PREMIER Solo Baru. We are delighted to know that you had great time stay with us. We appreciated for your wonderful feedback regarding cleanliness room and variety breakfast. I will convey your compliment about our excellent service to all staff. I believe it will encourage us to always provide the best possible service and experience for our guest. We look forward to welcome you back in the near future Warmest regards, Denish Ardhaneswara Marketing Communication

"Wonderful day stay at BWP Solo baru"

5
11/07/2016

A few days ago, my family had a wonderful day at BWP solo baru, First, my first daughter had her first experience playing at the clean and nice swimming pool, she very enjoyed a lot, moreover the view was well design. Second, the hospitality of hotel's members by always smile and helpful. Third, location of BWP at the cetre of the Solo Baru down town so it was easy to travel and also shopping. Last, we having breakfast with satisfaction level, there were many kinds of food specially traditional food, I have to come back to BWP soon, Regards, -Marlone-

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Rizky S Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for choosing BEST WESTERN PREMIER Solo Baru again and taking time to give wonderful review in trip Advisor We are happy to know that you had a great stay especially with location, facilities, variety breakfast and services provided by our colleagues Once again thank you and we looking forward to welcome you back in the near future Warm Regards, Denish Ardhaneswara Marketing Communication

"The Solo's Hospitality"

4
08/07/2016

I was staying here for a live concert. The ballroom is huge. The room is spacious, clean and neat. They provide free wifi with good speed. The breakfast has many varieties and the breakfast area so comfortable and spacious. The hotel is located outside of the city's centre, so you will need a car to travel from airport or train station. Good hotel with the Solo's hospitality.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Funky_mommy Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Great stay"

5
02/07/2016

Had a one night stay here on our way to Surabaya. Few days before idul fitri,mglike many indonesians do, we also travel to our hometown in Surabaya by car. Because of the heavy traffic, after about 15 hours driving, we decided to stop in Solo to rest. We booked this hotel without expectation just clicked at the first hotel name that came up. For about 600k per night (inc. breakfast and wifi), i think it was very worth it. The location is in the city and next to the latest shopping mall in solo, the Park mall. Every weekend nights, the mall also held like a food festival where you can eat famous traditional foods here like timlo, nasi liwet, and tengkleng so you dont have to go far to get traditional foods. The staffs were also great and kind. They greeted us warmly and gave us free welcome drink (date fruit infused water). For the breakfast, they also served great variety from traditional foods, egg corner, porridge, to cheese selections. And actually i would love to come back and stay here again on my next solo trip

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Bernadetta M Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Luxurious room with great service!"

5
21/06/2016

Stayed there for 2 nights with my wife and 2 kids. The first impression I've got was a professional service right from the entrance gate when the security officer greet us and check our car before entering the premises. Check-in was a breeze and escorted to our rooms. We stayed in two rooms with interconnecting door which was recommended by the hotel for families. The rooms were spacious, very comfortable beds, bathroom with modern equipment (and bathtub which is my kids' favorite feature), and reliable WiFi. Breakfast with lots of choices (the local food station offers authentic food and "jamu" drinks). Again, I'd say that the staff at the restaurant are professionals. Room service dessert was delicious too. We spent most of the time in the rooms to take a good rest (my wife was not feeling well after a very long journey), and felt refreshed when we checked out. Thanks for taking good care of us, Best Western team!

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Ferianda C Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room, etc We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Best Regards, Denish Ardhaneswara Marketing Communication

"comfortable hotel with nice room"

5
20/06/2016

the room is clean and we love the room interior, my kids adore the swimming pool..we can see the scenery of mountains behind.. The location is very excelent because near from happening malls and shopping centre in solo baru (the park mall, hartono mall, hartono trade centre, etc) The hotel also near from Pandawa water park (the biggest water park in solo) The breakfast is nice with many variants.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Bp. Yunianto Puspowardoyo Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"excellent room"

5
19/06/2016

nice room to stay and very nice receptionists to the guest at front desk, nice view from room window. The room is better than other hotel I ever stay in Solo. comfortable breakfast lounge and nice food to eat.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Sanjaya L Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Nice Hotel in strategic location in Solo Baru"

4
16/06/2016

This Hotel is located in Solo Baru where its near with shopping Center. I was stayed there with my family, and my room is very nice where we can found a sunrise in the morning. The Parking Lot is big enough so no need to worry if we bring Own Vehicle. Room Amenities is Good, Hotel facility such as Gym, Pool its all great. And the food in its restaurants is Complete. Tradisional Food or Modern Food. We're loved stayed in Best Western Premier Solo Baru.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Arif D Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Good Service, Beautiful Room, but..."

3
27/05/2016

I stayed here for an event that took place here too with my Mum. Once I was greeted by the receptionist, it is just what you expected from a hotel services. Friendly, quick, informative and very responsive. Oh, the bellboys are extremely friendly too. First glance at the room, I AM VERY HAPPY WITH MY DECISION TO SPEND THE NIGHT HERE! The room was very spacious and clean, interior is great, both room and bathroom. The tone is very earthy and somewhat warm and relaxed. Bed, very comfortable. We were provided with complete amenities. Wifi is ok. Everything works well and it's just great. But.. I saw the pillow, the is a brownish stain. I dont want to assume anything about the stain. Speaking about stain, I found another on my bath towel right after I use it. This one is not brownish, It is ultimately like a cocoa smeared on the towel. The thing is...I discovered the stain some time after I took a shower. at 1o .pm. at the least. I tried to call the receptionist, support call -i forgot what zero will dial, but I dialed zero. No one picks up. The next day we used 1 bath towel as I was being rushed to attend something in Solo. I got the chance to use the pool, it was good, I think it was an infinity pool. Service, the water, the sky view, great. Too bad it was near the residential area, so when you are at the edge, all you can see is roof. Did not matter to me. I just want to swim. I have to say I enjoy the poolside. The chair, the sky view, the dome like chair, it was blissfull. If it is not too windy You'll find yourself in a state of extremely chill. I did not try the breakfast, too bad, but my mother preffered our usual Timlo place to hotel food. She was not really fond of buffett at the first place. Overall, it is a good stay with buts, yet I think it is still manageable. The hotel has yet to improve their linen and towel cleanliness qc tho.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Valued Monalita R Warmest greetings from BEST WESTERN PREMIER Solo Baru First of all, on behalf of Management and Staff of BEST WESTERN PREMIER Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. Trust that we will train and encourage our staff to pay more attention to our guests in the future. We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the BEST WESTERN PREMIER Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"I'm dissapointed with Reservation Services"

2
24/05/2016

I have a complimentary for staying there and before I stay, I call the hotel to make a reservation, but on my preferred date, the voucher can not be used due to already 5 guests used complimentary voucher on that date, however i don not have another dates so i tell them to help me so i can stay there on my date, but why am i dissapointed with the reservation staff, it is because of the reservation staff named "Trisna" she said that i should contact the manager directly, then i ask her to call the manager and inform me, it can or not, and i shock with the answer, she said that she can not contact the manager due to she can not leave her office, Hello??? I ask to call the manager by phone !!! It's so simple right ??? I am the guest but she do not respect and helpful with the guest, at another hotel the reservation always helpful, they will contact their manager and inform back to me, but in this hotel i did not find this well. Okay then i closed the conversation and due to i can not stay on my date so i give my voucher to my parents, so they have another date to stay there. The next day i try to call the hotel again to reserve, but i try to call 3 times and reservation always busy. This time is my second time that i feel the service is really poor, why the operator do not have idea to call me back ??? No ask my name and my phone, i think they need training to improve their ability. Then i ask her to note my name and my phone then call me back due to i want to book a room. But until the next day no one call me back, i just think is the reservation always busy? Do not they have a 5 minutes to call the guest?

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Vicky T Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for your precious time to post such a valuable review on Tripadvisor. We are pleased that you took advantages of our facilities and enjoyed your time during your stay with us, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. We are looking forward to welcoming you & your family in the near future with different experience. Wishing you all the best Best Regards, Denish Ardhaneswara Marketing Communication

"bright and feel local"

5
23/05/2016

this is a new hotel in Solobaru. with an international flavour, well lit, strong shower, wide room, and staffs that is knowledgeable about the area. the hotel is aimed to bring people to attend venues in their hotel. since it is still new some experiences that are in pristine zone. it feels big that it is a walk to go to the meetings. I feel local since the front desk people is less than formal when attending to your need. in one way it feels familiar in other ways it feels it has less of stiffness, aloofness that comes from being international hotel. although is located in a quiet solobaru, the land use surrounding it is dense. I feel good in here, but not yet to the point I feel stellar staying here.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Tristilde0314 Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Very good place"

5
23/05/2016

I found my stay in the best western solo very enjoyable. I stayed for 2 weeks. I was in solo visiting family. The on site services were very good. The gym is very new and has very good up to date equipment. Swimming pool is massive and great for swimming with a bar and food right at the side of pool. The spa was very good too but not too much choice but I had a very good full body massage. I found the staff to be very professional and friendly throughout the hotel. Breakfast had good choices and was well made. The egg station chef was very good at spotting you and prepare any egg type you like. I ordered room service a few nights I was there and found this to be very good too. No issues with the food. I also had a few meals in the restaurant too and found the food to be good quality. The location of the hotel is good too. A new mall (the park) is located right beside it in walking distance. Has a really good cinema and some good shops in it. There is also go karting located across from the hotel. I visited this also and found to be very good fun. The equipment is still fairly new. I also visited the water park which is a short taxi journey from hotel. All in I found the location of the hotel good. Not the cheapest hotel but found the prices reasonable considering the location and services provided. Would definitely recommend and I will be using the hotel again.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected John R Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Will come back !!!"

5
22/05/2016

It's my first time staying at this hotel. Everything are excellent, the staff, the cleanliness, the facilities makes you won't go anywhere, i love the infinity pool so much, a lot of choice of breakfast and taste very very delish, i will definitely come back !

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Shandyfani Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Best Western I'm in love..!!"

5
18/05/2016

Excellent....Excellent...Excellent.... I love the ifinity pool very much... The hotel premises is a newly built with fresh modern look interior. Room is spacious,amenities are excellent. The best thing of my room is this hotel provided best quality pillows and bed to ensure your good rest. Walking distace to nextdoor bigest mall in solo. Bathroom is nice, i wish the hotel could provide more selection of tv channels. Breakfast was awesome, various foods and dessert available. Check in process was smooth and staff are hospitable. Only that i've to wait a little time at the lobby before my room ready due to high occoupancy at the time, fair and understandable. Over all this hotel very recommanded.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Sierra A Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Clean and calming"

5
17/05/2016

With the price they gave, im very satisfied with the cleanliness, interior etc. too bad they have not enough elevator so we wait quite long time everytime we want to ride. The breakfast taste so so with quite wide variety.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Annisa L Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Awesome stayed"

5
12/05/2016

It was my forth visit,and still best staying ever . Friendly staff ( especially with the woman staff on resto named Chresentia),nice hotel,delicious food, good service,cleaned room. Location near to the shopping area (very closed enough). Couldn't say no more I'm so fall in love with this hotel. Always come back to this hotel when our family visit Solo.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Vero_pratjipto Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"good hotel and good service"

4
12/05/2016

We stay at superior room, at first we get the smoking room (we booked non smoking room), but the hospitality by the front office manager beyond our expectation, he kindly showing us the smoking room and let us to feel and choose the room by ourself. Breakfast was very good, lot of variety menu and the taste was delicious. Wifi not so stable. Parking area was large. Overall this was very recomended hotel and we will definitely stay again in the future.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Yulia_lee_1984 Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Amazing Hotel"

5
11/05/2016

First time staying in this property in Solo and we found that the hotel was so great both in products as well as its service. Chamber is spacious and gorgeous with great room amenities. Restroom was perfect with ample of linens and 'just right' lighting. Love the breakfast buffet items with rich of selections both international and well selection of local dishes. Our compliment to ever single associates which 'warm welcome and so friendly' and sincerely assist us during our stay. Definitely will come back for another 'Guest Experience'

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Joko Haryono Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest Regards, Denish Ardhaneswara Marketing Communication

"PERFECT STAY DURING MY BUSINESS TRIP IN SOLO"

5
11/05/2016

I have been stay in this hotel for 2 nights, for business for sure. Modern designed building with big covention hall. First time entering the lobby, i just love the clean lobby and the wedding corner , fast check in process and helpfull and friendly staff, all were smooth and perfect on my business trip while i'm stay in this hotel. the room was very supacious and clean, the pillow and bed very comfortable. Overall this hotel is great, reasonable price, nice food and comfortable room. Closed to down town and beside the bigest mall in solo, recommended for business trip as well. Would definitely stay here again.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Singgih H Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Average"

3
10/05/2016

They have good quality food and nice and comfortable room. What makes me a litte worry is that their staff just barge in into the room. WITHOUT KNOCKING OR RINGING THE BELL. When we first arrive they say that we never booked a room in that hotel. But we already booked a few days before and we have the booking email. For they convention center, it's really big and comfortable. I really like this hotel and happens come to one of them and really recommend you. But please be careful with your room security. Also I suggest this hotel for bussiness and solo travelers. That's all.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Kurniaca15 Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest Regards, Denish Ardhaneswara Marketing Communication

"Number one"

5
09/05/2016

Have a clean room... serve various delicious food... And have many meeting room available... friendly and efficient staff... this is very good... the spa really nice, good staff and terapist...number one in solo...

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected DiNa D Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest Regards, Denish Ardhaneswara Marketing Communication

"never again to come!"

2
08/05/2016

in the midnight I heard a loud noise from the bathroom and was derived from the next room drains. I complained to the front office and they could not do anything other than offer a replacement room and it was impossible because my family were still asleep. I made the video when a noise that lasts. Very poor drainage system for 4stars hotels the next day I accompanied my children to swim with, the floor around the pool is very slippery and no chair to sit so very uncomfortable. lift only 3 and it was too little for the 22 floors so waiting for the elevator to come to bring us down into is a dull moments.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Andri_BOIM Warmest greetings from BEST WESTERN PREMIER Solo Baru First of all, on behalf of Management and Staff of BEST WESTERN PREMIER Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the BEST WESTERN PREMIER Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"Pleasure"

5
05/05/2016

Im so pleased staying at Best Western Premier Solo Baru. As its name, it provide best hospitality, very beautiful pool, and so varied delicious breakfast. I really recommended this for your experience in Solo, suited in any occasion, either business or family.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Tyas Fitri A Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"New Hotel in Solo Baru, Indonesia"

4
21/04/2016

Very nice!!. The hotel is still new. Hotel is located in Solo Baru, very close to the shopping center (The Park Mall). The service is quite friendly and nice. I have stayed in room 1005 for the purposes of a business. The rooms are comfortable enough, there on the 10th floor. Breakfast menu is very good and quite complete. There is a traditional menu town solo: Nasi Liwet, tengkleng and so forth. Prices are relatively cheap when compared to the facilities acquired, there is a swimming pool, fitness center, SPA. I really enjoyed during the hotel. Highly recommended to stay at this hotel if want to stay overnight in the city of Solo, Indonesia. Thank You

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Sasmito Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. We are delighted of your nice words regarding our services and facilities especially for hotel location that can be reach only walking distance to The Biggest Shopping Mall (The Park & Hartono Mall). 5 minutes to the famous Pandawa water world and culinary venue (Tengkleng Mbak Dyah, Nasi liwet Yusani, etc). Thank you for mentioning every detail of our hotel that make you amazed and enjoyed your stay here. We will always take greater effort to provide the best hospitality and service for you. We are looking forward to your return visit to BEST WESTERN PREMIER Solo Baru. Sincerely yours, Denish Ardhaneswara Marketing Communication

"New hotel, complete facility "

4
17/04/2016

New hotel. Althouh not at the center of Solo but the still strategies since it location is accross Hartono Mall. And you can go around Solo city easier because the hotel staff will provide you with taxi. And solo is not so big so it is enough time to go around. Clean and cozy room with soft blanket and mattress. Complete breakfast but need improve in taste.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Valued Guest Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about improvement taste in breakfast. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Good Hotel"

3
12/04/2016

Pros : fairly cheap, clean, has a bathtub and well located only a couple minutes walk to the Mall. Cons : the AC in the smoking bed room was not working properly, still hot even on lowest temperature configuration. The breakfast was not good enough. However, would come again because the TV has Bein channel.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Valued Mr. Santriaji Warmest greetings from BEST WESTERN PREMIER Solo Baru First of all, on behalf of Management and Staff of BEST WESTERN PREMIER Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. Trust that we will train and encourage our staff to pay more attention to our guests in the future. We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the BEST WESTERN PREMIER Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"Biggest and new hotel, but just an average"

3
12/04/2016

The hotel is near the Park Mall, so it is easy to shop around. But it is not in Solo area,but a bit outside,called Solo Baru. Big hotel, but still need improvement. The breakfast was so...average. There were no newspaper. I asked 3 key cards, because i went with my family with different activities, but they said they cannot give more than 2...(what kind of reason was that??) The wifi was so terrible...

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Valued Mr. Martin Leman Warmest greetings from BEST WESTERN PREMIER Solo Baru First of all, on behalf of Management and Staff of BEST WESTERN PREMIER Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. Trust that we will train and encourage our staff to pay more attention to our guests in the future. We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the BEST WESTERN PREMIER Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"Biggest hotel in town "

5
11/04/2016

Biggest space room, dellicous food, great staff, clean hotel, wide parking area, easy accses from town, near the biggest mall, restaurant is wide, wonderfull swimming fool, biggest confention hall in town, i love the dimsum on breakfast time,

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Andra M Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"the biggest mice in central java"

5
06/04/2016

all good and satisfactory keep all the qualities that have shaped how good his plus another. Good Food and the best service thanks for the team and always compact in the case do not let a lot of quality declining

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Rescpected Mr. Murai81 Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Comfortable hotel"

5
04/04/2016

I stayed here for 4nights Pros: -The location is good.beside mall,within walking distance -the room is spacious -extra bed is quite big - water heater works well (no complain) -convention hall is spacious,modern,n clean -pillow is fluffy, i slept well Cons: -need to improve the breakfast menu I stayed there 4 days n eat same breakfast menu everyday

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Rescpected Mrs. Ratna Z Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Couldve been 5 if the security guards attitude was good"

3
03/04/2016

I supposed to attend my friend's wedding in Solo last yesterday so I booked a room here. But I missed the flight so I asked the reservation staff by phone on how to handover the room to my friend (the groom and the bride). The reservation staff (I forgot her name) turned to be so helpful in arranging the room handover. Because I paid the rate already so I didnt want it to be such waste if no one using the room. This friend of mine told me that the room was nice. The breakfast spread was great. The pool was the major satisfaction of all. Location wise.. its so central.. next to the hotel is the Park mall.. arguably the biggest and the most happening mall in Solo now. But... They were dissapointed because of the security guards attitude. They were not friendly at all. They even didnt help to bring their heavy suitcases at all. They just stare and keep ignoring my friends. They even didnt open the door for my friends. Such a disgrace for a best western hotel chain.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Bernand A Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"good value"

4
24/03/2016

this hotel is very new, good rates, great breakfast , gym and swimming pool very good, friendly and helpfull staff.. has a nice lobby bar but alcohol is very expensive, if they had a happy hour they may get a few people visiting the bar ..

"Mr."

5
01/03/2016

Great hotel with great service and product, keep it the way you care of your guest. Big hotel with hugh ballroom. Just next door with the Park largest shoping center in town. For sure I will come back again.

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Mr. MRM5758 Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for choosing BEST WESTERN PREMIER Solo Baru and taking time to give wonderful review in Trip Advisor. We are delighted to know that you have convenient stay.We appreciate your comment, it's motivate us to always improve and maintain our product and services Once again thank you and we looking forward to welcome you back in the near future for business and holiday Warm Regards, Denish Ardhaneswara

"Short Trip in Solo"

5
08/02/2016

Best and beautiful hotel, best service, best breakfast, though it was short trip but i had a good rest. Clean hotel and everything comfortable. Breakfast food excellent, so many choices, western food or local food. Really best stayed!

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Rescpected Mrs/Ms. Fitri E Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"The Modern Hotel in the Middle of the city"

4
06/02/2016

When we entered this hotel, the modern mood is start to be felt and very suitable with the standart of best western hotels around the world. Just walk for 3 minutes, we've arrive at a big mall that is located in the left front side of the hotel. The food is so very varitional with in Indonesian Cuisine menu and also European, Western and other Asian Cuisine menu are avalable. The friendlyness of the staff makes us endure to enjoy this hotel. The room is quiet big with room facility that are optimal and new, with wifi network that really strong. This hotel is very suitable for vacation with family or business,meeting/seminar.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Parlindungan M Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"comfortable and quite a good location"

4
26/01/2016

stayed 3 night, the room is very nice and comfortable. they changed towel everyday. overall is clean just need to improved a shower area. room very large with plenty of movie channel on tv. breakfast ordinary. the reception response is good they can call taxi real quick, mall next to it (walking distance). wifi is good for the first day but can't log in on 2nd day onward (it said wrong id and password).

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr/Mrs/Ms.Muni_Mooney Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. Refers to wifi, we will always improve especially with the internet connection It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Beautiful hotel to stay in Solobaru"

4
20/01/2016

It was my first time to stay at Best Western Premier Solobaru hotel and I stayed for 2 nights in a Deluxe room. In my opinion the room is quite large and very clean. The taste of foods also really good. If you need to buy something, next to the hotel is The Park Mall, you can go by walking around 3 minutes to the mall. Definitely this is a good recommended hotel to stay if you have business near Solobaru area. Perfect!

BestWesternSoloBaru, Manajer at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Mrs./Ms. Aurelia J Warmest greetings from BEST WESTERN PREMIER Solo Baru Thank you for your precious time to post such a valuable review on Trip Advisor. It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities, food's and near by The Park Mall. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service We greatly appreciate your comments and hope to welcome you back in the near future. sincerely, Denish Ardhaneswara Marketing Communication

"wonderful stay, need improvement in reception"

4
03/01/2016

I was having a very short stay in this hotel during the Christmas holiday 2015. I would say the facilities, location, varieties of breakfast, everything are just great. Equal to the title of Premiere. Unfortunately the speed of service in reception desks are slow. Even I have a booking under direct confirmation of their website and paid by their " bestwestern-travelcard" the confirmation upon check in and check out need more improvement especially in speed.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Adrianto G Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment and we will certainly improve our service in the future related to service in the front desk. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"One of the best"

4
31/12/2015

Stayed there for 4 nights and happy with the service from the start of entering the main gate, checking in and the room are great, stayed in a deluxe room, happy, very clean and well maintained room. Their great facilities and the smiles made my days. On the other side, still have some room of improvements, e.g. the parking service team that seems to me caring more vvip guests..with exclusive cars, maybe they after some tips i dont know.., well doesnt bother me too much really. One noticable negative is the walls, doors and ceilings are seems thin, if you stay there during busy time, good luck getting some quiet time even at night, ppl out and about in the corridor, babies cry from other room, worst is if you have a noisy neighbour right on top of your room, squeeking noise of the movable wooden chairs and the tiles floor is not a good combination, it makes a super noisy friction...and that would be your entertainment all night long, reported to security doesnt seems to help.. Busy time, please expect waiting for half an hour at least to get your chance to enter the lifts, they have 4 passengers lifts but all would be occupied, and none of the staff initiate getting alternatives like stairs etc, they just smile...and please expect local culture when they dont understand the word queueing... Brekky are great,overall great service hotel, one of the best in area.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mrs/Ms. Adhitia H Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"December 28, 2015. "

4
29/12/2015

This is a review based on my stay in room 1001. Positive: The location is unbelievably good. Easy to reach. The building looks new and uniquely designed. The staff gave me a room, exactly what I needed. A room near elevator overlooking sunrise direction. Most importantly: non-smoking room. The room was clean. Great wifi connection. Steady hot shower. Well maintained AC. Spacious room. Big flat screen TV. The breakfast was varied. Two thumbs up for the girl who made pancake. The pancake texture was perfect. The pool was huge and clean. The depth was almost 160cm which is good for a swimmer. The gym was clean and well equiped. My stay was memorable. I'd definitely come back. After staying in several hotel on Surakarta, Best Western Premier Solo is so far the best. Negative: egg station had only 1 guy and the queue was endless. More staff would have been better.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Frans K Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Nice new and modern hotel"

4
22/12/2015

Stay here with a big group for family holiday, The hotel facilities are very good with friendly staff. The rooms are spacious and the breakfast menu and taste are very good too. But of course since it is located in solo baru area, it is not exactly in the central of solo. But then again, you can reach to the central within minutes of driving

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mrs./Ms. Iriene Y Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Value for money 4 Star Hotel "

4
21/12/2015

The location is in Solo baru which geographically located at the fringe of Kota Solo. The airport - Adi Sumarmo itself located around 17 km away from this hotel. This hotel is less than 2 years old and should expect all are in excellent conditions, the location is strategic next to The Park Solo, a medium high end type of shopping mall. Booking was made through Traveloka and check in process is smooth. The room is sufficiently big enough and layout is simply practical except for the lack of shower except for a bath tub which I think these days it doesn't serve the purpose, bathtub is NOT PRACTICAL as most of us do not have time to soak in the tub itself, it can be slippery and dangerous for kids and elderly. This is the minus point for any of the hotel that I'd checked in. Breakfast selection is rather limited but we can't complain as the rate is competitive enough and what matters are cleanliness and location. Distance to main attraction like Pasar Klewer, Alun-Alun, Keraton (not well maintained) are around 3-4 km away and traffic is pretty smooth most of the time. It's worthwhile to try if new hotel fancy your curiosity and the location is quite strategic for both business and leisure trip.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr/Mrs/Ms. MNMY Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Love it!"

5
18/12/2015

Love to stay in this hotel. Actually the location is near to my client's office, so it's easy for me to access for some meetings. The bedroom is spacious and fresh. I also enjoyed the breakfast there. Many choices and all are delicious. It's very recommended to stay there!

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mrs. Wita Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Clean and spacious"

4
10/11/2015

I was staying in the deluxe room and impressed with the room size. The hotel is clean and tidy. Comfortable and quite inside the room. WiFi was not working in the beginning, but the staffs were very helpful to make it works.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Reza Maulana Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Great hotel in Solo Baru"

5
24/10/2015

I could said that this is the best hotel in Solo Baru right now. The hotel is new and the roo. Was great. They have swimming pool and spa as well. Great for business travellers or families. Recommended for travellers who would like to visit Solo Baru.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. Irwan Gunanto Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Great Rest, quite place"

4
22/10/2015

I was stayed here on 7th October for 1 night only. I was very satisfied during my night here. The staff are very nice and helpful, even they asked me if I need something even I am not asking them anything. The room is very nice, clean, the air conditioner works well, also the room bigger than my thought since the price is (very) affordable. Furthermore, their swimming pool is clean as well. :) Definetely will come here again.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Ms/Mrs. Agnes S Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"Good value, good location"

5
17/10/2015

Stayed for one night at this hotel. The room was clean and spacious enough, design was OK. Food was also ok, good value on the steak,but mash potato was a bit cold . If hotel food not your thing, there's a new mall nearby, lots of nice places to eat. For the facilities, gym was well equipped but pool was rather small. Overall,no complaints, good value for money,good service,good location Would be happy to stay there again next time

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr. IndraAbd Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"One of the best"

5
15/10/2015

This is one of the best hotel I've ever stayed. It's located in the center of the city, easy access, and you can go to market and have food night experience in walking distance. The room is spacious, comfortable interior, it's just awesome. I even brought the hotel batik slippers home just because it's batik, pretty. The bathroom is good, I got one with bathtub and always enjoy the moment there. Breakfast is to die for and I can't stop talking about it at home, it's tasteful and there are many varieties. Bravo best western!!!

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr Didianan Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"personal belonging gone missing"

2
11/10/2015

Location is good, next to several malls. Drawback: 1. Personal belonging missing from room (baggage combination lock) 2. Very slow lift- From level 2 (breakfast place) to lobby is just one floor down,but no staircase. Waited so long for the super slow lift. Bad building architecture. 3. Front line staff's English command is not so good. New nice hotel, please improve your service.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Valued Mr./Mrs. SengHiapNg Warmest greetings from BEST WESTERN PREMIER Solo Baru First of all, on behalf of Management and Staff of BEST WESTERN PREMIER Solo Baru, I would like to send you our gratitude for trusting your stay with us, and for spending your time to share your experience during your stay. We sincerely apologize that for the inconvenience caused for not exceeding your expectations. Trust that we will train and encourage our staff to pay more attention to our guests in the future and we will improvement our service facilities We will ensure that all the facilities and service quality we give will be better in the future. We hope that you still make the BEST WESTERN PREMIER Solo Baru as the first choice in the next visit. We would like to thank you for bringing these matters to our attention. We are looking forward to welcome as our guest in the near future. Warmest regards, Denish Ardhaneswara Marketing Communication

"One of my best experience"

5
22/09/2015

Best Western Premier Solo Baru is quite a new hotel. Located in Jalan Ir. Soekarno Sukoharjo Solo or known as Solo Baru. Next to the hotel are big shopping malls, The Park and Hartono Mall, where you can find Metro Dept. Store, Matahari Dept. Store, J.co, Christopher salon, Rudi Hadisuwarno salon, Hypermart, etc. You may need about 30 minutes to reach the airport in the morning. i came at 5 pm and i asked for smoking room but they were not ready yet. The reception staff (the thin guy with glasses) politely ask me to wait and he promised me to make sure the room were ready in minutes, 5 minutes later the room were ready. It was a spacious room with minimalist and elegant design. I love the big black bed and big pillows. it was very comfortable. All bath room equipped with bath tub and big glass window, so i could watch tv while i was in the bath tub. They have a very complete amenities, tooth brush, handsoap, bathsoap, shampoo, conditioner, body lotion, shower gel, razor, grooming kit, sewing kit, shoe shine, sanitary bag. This is best western premier hotel with the most complete amenities i've ever stayed. Free wifi also great. All staffs are friendly and helpful. I met the thin with glasses (forgot his name ) reception guy at the night, and he even remembered my name. I asked whether i could have breakfast very early in the morning because i had first flight and he said he could help me to tell the restaurant for take away american breakfast and he did. Will come and stay again at Best Western Premier Solo Baru for my next visit to Solo. and definitely will try their pool also.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mrs/Ms. Suci_mulyaputri Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and etc. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"My Second Home in Solo"

4
08/09/2015

I love the city of Solo. I have tried many hotels there. Since it was the Ied holidays and all my usual hotels were booked, we thought we would try this new hotel in Solo Baru. I use to think that Solo Baru was located a bit too far from Solo itself. But using Waze, it was not that far and the traffic in Solo is not that heavy. And it turns out that Best Western is located near new two malls which made the kids happy and of course myself too. The room was spacious and very comfortable and cozy with all that black leather details. The bed is huge. The bathroom is okay but the drainage needs to be fixed because the water would flood a bit. The wifi in the room is fast. We loved the swimming pool because it was in a private location and it looks small but actually it accomodates a lot of guests and there's still a lot of room to swim about. I like the swimming pool attendent who was very attentive to the guests. Its the best hotel to come back to after a tiring day of exploring the wonderful city of Solo.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mrs. NinukWiryonoWirawan Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest Regards, Denish Ardhaneswara Marketing Communication

"Nice New Hotel in Solo"

5
03/09/2015

The best hotel in Solo in term of room quality compared with other similarly priced hotel. The room is big and feel fresh. Bathroom is spacious with good water pressure. Location is a bit far from city center but it is not a big problem since the traffic in Solo is very light.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr/Mrs.SB0306 Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and also great breakfast. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest regards, Denish Ardhaneswara Marketing Communication

"very good hotel and very accommodating staff"

4
02/09/2015

We booked two rooms and we stayed with 2 kids. Rooms were comfortable, clean and quiet. Breakfast was okay, it would be better if they also offered free kids meal instead of charging for a full adult price. The breakfast room arrangement were not good because there were many of uncovered food (varieties of bread, dessert and fresh fruit) located near to smoking section. And unfortunately there were also many people smoke cigarette in that section. I am afraid they did not have good exhaust fans to suck all the smoke out. I have put this recommendation to their management and I hope they really work on it.

BestWesternSoloBaru, Manager at BEST WESTERN PREMIER Solo Baru, responded to this review
Dear Respected Mr./Mrs 123ru_0k Warmest greeting from BEST WESTERN PREMIER Solo Baru Thank you for taking the time to let everyone know you had a wonderful stay at BEST WESTERN PREMIER Solo Baru. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the BEST WESTERN PREMIER Solo Baru. We are very pleased to read your comment about our pleasant and comfortable room and also great breakfast. We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact. It would be our pleasure to welcome you again soon and are looking forward to your next visit in BEST WESTERN PREMIER Solo Baru and hope we can prove our high standard of hospitality again. Warmest Regards, Denish Ardhaneswara Marketing Communication

"Cozy room"

4
30/07/2015

We book for 2 night just a day before check in. We try to go show and FO over us with rate IDR950.000/night and then we try book online and we get IDR650.000/night. The room is spacious with very nice decoration. With glass wall from bed to see through bathroom. Check in and check out was impressively fast. Hospitality from staff are good. They have directly lift from room floor to basement. Breakfast have many variety and taste nice. This hotel was beside the park mall. Things to be improved : the hotel should consider to build security access that only appropriate guest can go to their floor. Because everybody can go to any floor in this hotel directly from basement. We have good time when staying at best western. Thanks.