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Stourport Manor Hotel, Sure Hotel Collection by Best Western, Stourport-On-Severn

35 Hartlebury Road, DY13 9JA, Stourport-on-severn, Great Britain - See on a map
Stourport Manor Hotel, Sure Hotel Collection by Best Western - Stourport Manor Hotel, Sure Hotel Collection by Best Western - Exterior The Stourport Manor Hotel, Sure Hotel Collection by Best Western is ideally located in the center of Stourport-On-Severn. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Once the family home of former prime minister Stanley Baldwin, the Stourport Manor Hotel, Sure Hotel Collection by Best Western is steeped in history. This peaceful Victorian manor house is set on the edge of the pretty canal town of Stourport-on-Severn, within easy reach of Birmingham, Worcester and Kidderminster. Its delightful landscaped gardens provide the perfect backdrop to a short break, wedding or conference. The surrounding area is home to a wealth of activities and attractions to suit every type of visitor. For families, there's West Midland Safari Park or Go Ape in Wyre Forest. For shoppers, there's the designer boutiques of Worcester. And for those looking for a little romance, there are picturesque walks in the Malvern Hills or a nostalgic steam train journey on the Severn Valley Railway. Our leisure facilities are second to none, with an indoor swimming pool, gym, squash court, tennis courts and 9-hole foot golf course to keep you active. The restaurant serves a menu of British classics and international cuisine, while the lounge bar offers a separate menu of light bites. Our 72 bedrooms are tastefully decorated, and all come with free super-fast Wi-Fi, a writing desk and tea and coffee-making facilities. Some are housed in the original Victorian section of the hotel and are generously sized, with sash windows adding to their character.

Sure Hotel Collection

Stourport Manor Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 1499 guest reviews
NOTE ISSUED
Excellent
614
Very Good
487
Average
224
Poor
99
Terrible
75
REFER TO NOTICE
Business Business
146
Couples Couples
675
Family Family
325
Friends getaway Friends getaway
184
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfortable but not wowed."

3
KirstyJadee93, Bromsgrove, United Kingdom 25/03/2020

Booked as a last minute stay due to our last hotel closing. I think we may have been one of the only guests for the whole hotel. The receptionist was lovely, very informative and upgraded our room due to the hotel being empty. We also had the choice of free room service for breakfast for the whole “social distancing” which was a nice touch. Room was spacious and clean. Adequate tea and coffee facilities and a big tv. The king sized bed and pillows were one of the comfiest I've experienced. The room could do with a bit of a referb if I'm being picky. Wasn't really “wowed” considering this is a hotel people can get married in. Location was ideal, just out of the centre of stourport. We had to pick items off the list for breakfast and leave them outside the door. I found some of the cooked items what we picked were missing but considering the circumstances with the virus we thought they may have been short - but still would have been nice for someone to tell us. Tasty breakfast nevertheless. We also got upgraded for a late checkout which was a bonus and much needed.

MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this review
Dear KirstyJadee93 Thank you for your recent post. I was disappointed to read that you were not entirely satisfied, especially in light of the circumstances we have all found ourselves in I do hope you will consider us again once we come out of this situation Stay safe Yours sincerely Matt Ward General Manager

"Hallmark Hotel Stourport Manor"

5
User 20/03/2020

We had two nights, lovely Hotel. Staff were very good. Had a 3 course meal in the Restaurant and Breakfast both days. Everything was very enjoyable. We have stayed twice previous and keep coming back, the location is excellent and we always find plenty to do

MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this review
Dear catherinefQ5428KR Thank you for your lovely review, it really is appreciated Stay safe and well and we hope to welcome you again soon Yours sincerely Matt Ward General Manager

"Clean 4* Hotel - Better than a Travel Lodge!"

4
CraigD676, Sydney, Australia 16/03/2020

We had an early morning arrival after a 24 hour journey from Sydney, after the family accommodation offered fell thru last minute. Back in Stourport for a family funeral, we managed to snag a room not long after 9.00am....which was a great help after the flight. Had a top floor room in the older part of the building (I knew this building as Mount Olympus!) so no lift, but just a couple stairs to get the luggage up. Room was unusual, with bathroom down some stairs (no door.!) but actually worked well. Lights to the room were a bit weird as only a single light switch to get downstairs (maybe some Leds going down the stairs might be an idea!). But the room was pretty well serviced, a little tired, but well prepared. Bed was lovely and comfortable, with both plug sockets and USB ports both sides of the bed (some 5 star hotels fail here!). Slept quite well. Room being at the top of the building was fairly quiet which was good. We only had a single suitcase between us, two cases in the room may have been a squeeze. F&B... Hotel has a bar and restaurant. Couple of G+Ts in front of the open fires in the front lounge keeping warm on a Pommie spring evening. Had dinner on the one night. Food OK, service again was pretty good. Breakfast had an OK spread. More fresh fruit offering could have been better (however, I'm used to Asian / APAC hotels... I do find UK hotels seem to have a small fruit offering). If the management are listening... Can you please replace the awful tinned tomatoes and replace with grilled fresh tomatoes!! Staff were helpful. Thanks to Richard for printing my speech out! If I need a hotel again when back visiting Stourport, I will use again. And certainly recommend this as a more personable hotel than a local Travelodge or Premier Inn for example.

MarkBegleySMH, Manager at Hallmark Hotel Stourport Manor, responded to this review
Dear CraigD676 Thank you for your recent post and kind words regarding your overall experience, it really is appreciated. I will sure to pass on your comments to Richard. Reference the tomatoes we usually serve grilled tomatoes so i will look into this with our Head Chef to see what happened this day Yours sincerely Mark Begley Operations Manager

"Good value in a pleasant location"

5
grandmajules, derby 08/03/2020

We went as a family and needed a double and 2 family rooms and had DBB. The hotel was very accommodating about the needs of our family and staff were friendly and helpful. We had 3 nights over the half-term break and the hotel was quite busy. There was slow service in the restaurant on the Sunday, but this vastly improved on the next 2 nights. The menu remained the same for the 3 nights and it was possible to have meals a la carte which we had on the last night. The food was good and there were no complaints from any of our party. Also there was plenty of choice at breakfast time. There is a small pool in the hotel and on the first night we had to wait before others got out so that we could go in, which wasn't a problem. There is a nature reserve just over the road, which was lovely and it is very close to the West Midlands safari park, both of which we all enjoyed. The hotel has a scheme that if you do not have your room cleaned you received a voucher for a free drink. We took them up on this offer. The hard working room staff were really helpful and friendly. All in all for a reasonable priced and good value hotel I can recommend this hotel especially for those with children.

MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this review
Dear grandmajules Thank you for your kind review. I was delighted to learn that you and your family had enjoyed your time with us. We hope to welcome you all again Yours sincerely Matt Ward General Manager

"Good location"

4
hollydene2016, London, United Kingdom 05/03/2020

Stayed here twice in just a couple of weeks both times they looked after us well, second visit included the dog and they provided a bowl and mat very thoughtful, Just opposite hotel is Hartlebury common which is a lovely walk. Breakfast and dinner were both enjoyable and our room comfortable with plenty of space. Didn't get to spa area but it looked inviting maybe next time

MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this review
Dear hollydene2016 Thank you for your recent post and kind words, we hope to welcome you back for a third time soon Yours sincerely Matt Ward General Manager

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