Best Western and hotel,  Stockholm

4.0/5  - based on 251 guest reviews.
Apelbergsgatan 40, 111 37, Stockholm, Sweden - See map
+46 8 550 016 00 +46 8 584 48 420



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Multilingual staff
    Multilingual staff
TripAdvisor Traveler Rating
based on 250 traveler reviews
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The Best Western and hotel is a new hotel situated right in the heart of Stockholm. The location, with convenient access to the central station, restaurants and shopping, makes the Best Western and hotel the perfect base when exploring Stockholm. The rooms at the hotel are smaller than what you are used to, quite a few of them do not have a window. However, they all have the highest comfort, quality and function. The hotel offers a bar and lounge, sure to delight guests with its refreshing beverages. This is also the place where a light bar menu filled with Swedish classics is served. The bar is an ideal location for a drink before a satisfying meal in the restaurant. In the hotel restaurant you find a relaxed atmosphere. The restaurant is perfect for business luncheons or for a satisfying meal after a long day of work and travel. The social areas feature a living room where people can meet, relax and socialize. A fitness center with sauna is free of charge for all hotel guests.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 250 guest reviews
Business Business 65
Couples Couples 91
Family Family 24
Friends getaway Friends getaway 32
Solo travel Solo travel 33
Sleep Quality
Best Western and hotel,Stockholm
  • 4
    « Great location but very small room »

    We recently stayed at this motel. Overall we had a great experience. The breakfast was included in the price and the meal we had was great. The room we stayed in was on level 2 and unfortunately the whole level smelt very bad especially near the lifts. The room itself was very tiny. No room even to put the suitcase on the floor without tripping over it walking to the bathroom. The bed was great and the bathroom was also ok. If your expecting a window in the room forget it. We thought we had one but was shocked when we found there was a fake ledge and curtin. Overall the staff were very friendly and helpful. The best thing about this place is the location.

    « Fantastic stay »

    I booked this hotel, based upon the location and the majority of reviews. Firstly the location is great, although the road is uphill, OK for us but due to the heavy snowfall they'd just had it was a bit tricky pulling a suitcase. The Metro station is just at the bottom of the road and is so easy to use to get around. If you choose to walk, so many places including the old town is around 15 minutes away. All the staff we spoke with were friendly and helpful. We only ate breakfast at the hotel, a good selection that was being topped up. We took the advise given and got up early to miss the peak times at the weekend and could see that there may be seating problems (lack of ) if you did go later. We did have one of the windowless rooms, 2 floors underground. This didn't both us and the addition of a curtain on one of the walls to give the illusion that there was a window behind it was a nice touch. It isn't the biggest room but compared to some city hotels there was plenty and it was well thought out and designed. The bathroom is within the room and it is made of glass walls, although there is pattern across so you can't see straight in. There is also a thin curtain across the end to separate from the bulk of the room. Having read other reviews I packed some thick PJs (!) but we had no problem with the temperature of the room. If we were to return to Stockholm we would definitely stay here gain.

    « Small but absolutely well enough! »

    The room is built around the bed and the bathroom is like a small transparent cubicle. But who needs a lot of squaremeters that you dont use anyway! A nice bar for a drink before or after and the location is perfekt.

    « Great location and room »

    The rooms at this hotel are well laid out, comfortable and comfortable. However, I had bit of trouble getting the room to a warmer temperature. The bathrooms was also well set up and attractive. If you like walking this hotel is less than 15 minutes walking distance to many important areas, so there shouldn't be much need to buy a transportation card.

    « Average experience »

    I'd give this place 3 1/2 stars. The rooms were tiny but I guess that's stockholm? I booked the room with no window - it was fine since stockholm got dark at 3pm anyway. To their credit given the small space the rooms were modern and designed with functionality so there were lots of hooks and places to put your stuff. As a BW Diamond member, there was not much to offer. Staff reception at the lobby is minimal - self check in and check out is expected. I asked for an upgrade and I was ignored... I didn't know if it was because of the language barrier or they just didn't want to say that I couldn't be upgraded? Later I came back and asked again for clarity and was told no, the hotel was full. Not very pleasant attitude. As a Diamond my welcome amenity was a bottle of water and some chocolates. I also got 2 vouchers - one per day for each day of my stay work 125 SEK. Fine but later learned that each can only be used on that specific day - staff was very inflexible with this. I only noted the rule after the first one "expired." Not much of a benefit in that case. Room was cold even though thermostat was adjusted to high. Later learned that the thermostat doesn't work because it's central. They eventually gave me a heater the second night. Saving grace of this hotel is the breakfast. Wide range, delicious high quality food, big tea selection. Still on the fence as to whether I'd want to come back again.

    « Average »

    Rooms nice knew I was getting one without a window, good shower and tv, bed ok. Staff not great, I walked into the resturant/bar just after arriving because my room was not ready yet so decided to stop for a drink, as soon as I walked in I was greeted with a stern 'yes' rather than a hello how are you? Staff on reception not too helpful either, have stayed in much better places when I return will be choosing somewhere different.

    « Great location »

    Absolutely the best location. Pretty much everything is within walking distance; restaurants, Sergels Torg and Gamla Stad. It could be a little noisy with fire trucks late on Saturday evening and construction noise early in the morning. Breakfast was quite crowded but manageable. The room was quite fresh and newly updated.

    « Small but very nice »

    Small quiet hotel, self check in. Rooms are small, but very nice. Good shower, confy bed. Nice area, just 2-300 meters from everything. Arlanda Express direct train drive to airport just walking distance (400m). Highly recommended. Also good buffet breafast

    « So much better last time. »

    I love the small rooms with the clever, modern and cosy layout. Only this time we got a room with windows (its better without, if you ask me). The room was a bit chilly so we increased the heat. The room never got warm and the street noice held us up all night. In the morning we lookt at the windows and one of them where actually half open. They are not able to be opend/closed by the guest. I also (sadly) have to complaint about the warm part of the breakfast. We have always been happy with our stays here and loved the breakfast. But this morning all the "warm" food like scrambled eggs, bacon, sausage (witch also looked gray and unhealthy) was cold. Not even a little warm. I still want to recommend this hotel and I hope that this day were only a "glitch".

    « Really swanky place »

    Really cool place - don't be fooled by the Best Western name - this place is a great city based hotel which has ounces of Swedish style. The only thing even worth mentioning is the fact that some of the rooms don't have windows, but given the room is cool as hell you don't even notice. Highly recommended spot for a Stockholm city break.

  • 3
    « Good breakfast »

    The room was quite small and had no windows. There where no toiletries in the bathroom, we had to ask for it. The best memory of the hotel is the breakfast with a big range of bread, fresh fruit etc..

    « Very tight. Nice low price. »

    This place is spotless. I wanted to rate this hotel lower but I cannot. I thought I would get used to not having a window but I didn''s weird. Then I wanted to post a photo to show how tight it is...but the travelers photos already there perfectly describe the hotel. Check-in and out is automated and there is help right there. Train entrance is a very short walk, like one short block. Lots of food nearby. The one thing I can add that might not be mentioned is that there was not a deadbolt or even lock latch on the door, the key lock was the only lock which ess weird. Overall this hotel is a great value. Be sure and check discount sites for even better bargains. I'll most likely be back, this hotel is exactly as advertised...clean and tidy, very tight at a great price.

    « Cosy, central and comfortable »

    My first thought when I entered the room was, this is like a cabin on a cruise ship. The room was not big but very beautiful with dark wood details. The bed was super comfortable and I couldn't hear a sound from the city outside. Smart storing, ironing supply's in the room, "rain shower" and a tablet for me to use if I wanted to spend time on internet. Easy check-in, do it yourself kind of way, same easy way while checking out. Large breakfast with a lot to choose from! Staff was really nice too. Highly recommend this for staying in Stockholm!

    « Good hotel »

    I found the hotel on TripAdvisor. The location of hotel is si good and near the metro station ?? Our room was clean and the bed was so comfortable. we really enjoyed Swedish breakfast ?? I liked lobby of hotel very much it was friendly

    « Recomanded »

    The hotel located in the city center and in a quite street. It is a modern style hotel which provide a nice breakfast. The room is very small in one hand and on the other hand for a buisness visit is perfect. The room includes all you need for staing comftable. The only disadvantage is that the windows of the room are closed with no posibility to open them and having fresh air.

    « Clean, nice and comfortable bed »

    The room was nice, very clean and the bed was comfortable. It's a very small room mind you. The room had an electric water boiler with tea, nescafe and milk. The room has A/C and you cant turn it out. The breakfast is good and you have plenty of choices. The common areas are very nice. The location is wuite good, 20mins walk to Central Station. If you want a window in your room, you have to ask for it and pay for it.

    « Easy , convenient , clean »

    Seems pretty new , room was small but modern , clean & with a window. Check in was automated but someone on hand to help , like wise check out . Bar looked pleasant . Handy location for Stockholm business district at a good price.

    « Good Value and Location »

    The location of the hotel is very central and easy to get to from the Arlanda express station; it was maybe a 10-15 minute walk. It is also just up the street essentially from the Hötorget T-ban station entrance. The hotel is just one building from a very major street, Sveavagen, but was in a fairly quiet location. There are a lot of eating options no matter what direction you went. The location lets you be many find restaurants and bars in a matter of minutes from the Sturplan area, to the Drottinggatan pedestrian street or to the Haymarket and Sergel's Square area. The checking process was very quick and easy and the staffs were very nice in answering my several questions. I had read from the hotel's website about their rooms being well designed but small. All of that is true. However, as a single traveler, it did not matter as the design made up for that and allowed for an area with cloths hangers and pegs for clothes. Also, an ironing board also hangs on the wall, very accessible and easy-to-use. The room was also very clean. The bathroom is small but very well laid out with a wonderful rain shower head as well as a hand held unit. As with most hotels now shampoo and liquid soap were provided and these were scented with a very pleasant refreshing subtle scent. While traveling in Europe I have had rooms that had a smaller bathroom space but why waste space just use it well and here they did not. The bed was very comfortable and after a day of walking and sightseeing and on my feet for hours it was perfect at the end of today. Also, there was a sauna in the gym that was very useful after a hard day of sightseeing and it was very relaxing. The breakfast buffet can be chaotic to say the least because the number of people trying to go through a very confined space. However, there is no faulting the amount of food, variety and quality. There was something on the breakfast buffet for everyone with European breakfast items as well as American breakfast items. The chaos comes from the space where the food is available and the number of people trying to get breakfast; it seems all at the same time. For breakfast there are three different areas that one can sit so I always found space to sit even being invited to join some friendly people at a table. I would return here but understand the space limits of the rooms but I did not come to spend much time in my room so efficient design, a comfortable bed, a relaxing rain shower and great breakfast made this a good choice.

    « Excellent »

    Better than expected. Spotlessly clean room full of facilities of a high standard. Good helpful staff, great breakfast. Some of the rooms don't have windows but that's not really a problem as the rooms are brightly lit.

    « Very nice hotel »

    Very nice hotel, very clean, very good location, good breakfast, busy staff, room was too small, but nice. The problems were: 1- Room has no cupboard because too small. 2- there was flowing air from A/C & they can't stop it. We enjoyed a lot.

  • 1
    « If you like sleeping underground with no windows you'll love this hotel »

    This room was booked for me by a colleague. He probably didn't notice that the rooms he had booked were marked 'without window'. In fact they were two floors underground, tiny and very claustrophobic. I could't wait to get out. Apparently, they also have lots of other rooms above ground and with windows but as we paid the equivalent of 175 € per room for the cellar, I can't imagine what price these may be. The check in/out is supposed to be automatic and 'self service' but they still have to have somebody explain how it works so it defeats the object. Breakfast was crowded, too many rooms, not enough space in the breakfast room. Would I go back ? Not on your life !

    « An exclusive and cozy hostel! »

    This hotell reminds me of a hostel, in a positive way and more modern and exclusive of course. Great areas for work, study, reading, chatting with your friends. Cozy sofas, books and a nice fireplace. Small but very nice, clean and fresh rooms. I would stay here again especially when traveling alone.

    « Average and central »

    Four nights stay in double room. Good: friendly staff, good breakfast, clean rooms and new towels every day, reasonably central (15 minutes walk to central railway station and to the old town) and reasonable price. Less good: very small room and extra pay for room with window.

    « Convenient for a weekend stay »

    Good location, Swedish breakfast (best recommendations of herrings and natural yoghurt with berries) and chill out zone which is a part of restaurant are really good things in this hotel. Prices and room size - typical for Scandinavia.

    « Great service. Great hotel. »

    Excellent hotel for short stays in a handy location. Space age room which is small but well laid out. Great breakfast. We checked out before kitchen was open and they prepared a breakfast pack for us to take on the train.

    « Stylish budget hotel »

    I booked really last minute and so ended up with a basement single room as they didn't have much left...despite it being a bit hot (no window and the air con isn't that strong) I was really pleased with the room. It was really well designed for such a compact space, the TV was enormous and the bed was comfy. The bathroom was the best bit - great shower and really stylish. The restaurant and bar area are super cool and breakfast was lovely. It's also in a super location, very close to the Train/Bus station and easily walkable into the centre.

    « Room Smells Badly »

    I had a single room with window on the 7th floor. The room had a terrible strong strange smell of some chemicals which was giving me a huge headache. On the first night I was thinking maybe its because it was cleaned with some detergents before I moved in, but the smell was always there. I tried to opened the windows, but I couldn't, there was not handles. On the second day I spoke to reception about it and they told me that they cannot change my room as hotel is "fully booked" and gave me a window handle (!!!!!!) so I can open the window. I am currently trying to do it now - but I don't think the problem would be solved and I read before that other people had similar issue - I am not sure even if its safe for the health. The other issue is AC, it can only be adjusted 2 degrees up or down, you cannot turn it on or off when you want and in my case it was blowing directly on my pillow and gave me a cold. Funnily enough I had to use the same trick as in one of reviews here and cover AC... Additionally the room was "empty", its a style of Holiday Inn - there is nothing extra in the room, not even information about hotel facilities, what time they are open etc, NOTHING AT ALL. Soap and Shampoo are in big dispensers and there is no other toiletries like shower cap and other essencials and its a 4 * hotel. I tried to stay positive despite of the room size and no wadrobes etc as the location for my visit was good, but honestly I couldn't. I am coming to Stockholm on business quite often and the services which other hotel of similar style provided me were much better - there is Miss Clara just round the corner and Kungstgarden and they are 100% better.... Much more friendly staff which is super helpful - here every time you ask a question its like they do you favor to reply, breakfast is very limited - it is fresh, but selection is much smaller then in hotels I mentioned above and they don't even have a proper coffee machine for a cappuccino or café latter and also there is no deserts - just a time muffin cake cut in small pieces. Overall it is the first time I am disappointed so much with hotel and I am coming to Stockholm for the past 4 years.

    « Great location, comfortable and clean »

    Best Western And Hotel in Stockholm is a great location, within walking to old town and all the sights, shopping, variety of restaurants. Reception staff are friendly and helpful. Breakfast is great. Service is good. Would definitely return

    « Bad experience »

    Dirty towels, with blonde hair on it. Very uncomfortable bed - the mattress should be changed. I woke up tired because of it. In the breakfast room, tables were not cleaned. The check-in info sent by the hotel to sms and e-mail, prior to arrival, were written in Swedish. I find this unacceptable, to send info to foreign customers in a language they do not understand. Info in english would be much appreciated. Good location, not far from the city center. Easy check-in at the hotel.

    « central location, good food, good rooms »

    Centrally located 50mtrs away from hötorget station. well furnished rooms. tastefully decorated interiors and amenities are good. it is definately a good place for business travelers. nearby places offer good options on restaurants too

  • 5
    « wonderful hotel »

    I was staying during 6 days. And really enjoyed it. But pay attention, for example, I knew that I was ordering a room without a window. My room was always clean. Breakfast was perfect, food was fresh and delicious.

    « &Branding taken too far »

    Warning: If you have any sort of issue with your legs then DO NOT BOOK THIS HOTEL! The access to the hotel is up a very steep small road and it is not accessible if you have any problems with your legs. The hotel brands itself using the '&' sign for everything so you are staying in the &Hotel, have your &Room, enjoy a drink in the &Bar and eat in the &Restaurant... But it would have been nice with some &Atmosphere re and a bit of &Service. The rooms are tiny(!) and there is no closet for your clothes only a bar with hangers. For 2 people the room will be very hard to navigate. For business traveler like myself it is okay for a couple of nights but anything longer would be suffocating. While I visited the restaurant was only open for breakfast - a decent breakfast - and the only dinner offering was a few dishes on the bar menu.

    « Good hotel in the center »

    Comfortable hotel in the center! Clean room and professional services! Just too small area for breakfast. And there is a kettle in the room, no information about it in the room description. Highly recommend!

    « Ideal for exploring »

    The location was good, in a quiet street, near to the underground and within short distance of shops, trams and restaurants. Room was particularly small, although nothing was lacking, The bed was made from a sofa bed into a double which was disappointing. Get to breakfast early or you may find yourself carrying everything through into the bar or even the lounge area - not ideal but the selection and freshness of the food was very good.

    « Small, but great value for price. »

    I stayed in a windowless budget room, and was impressed at the very clean, modern, well-designed amenities in my room. Lots of lights, and really neat glass-enclosed personal bathroom. The elevators are a little confusing in the hotel, but not a big problem. There is also access to a small gym and very nice, modern sauna, and a breakfast buffet with a good, nutritious selection of items. The location of this hotel is excellent: within easy walking distance of the main streets in Stockholm and the Central Station. I would definitely stay here again.

    « Japanese Style Room »

    This hotel has rooms with a window and rooms with no window. We opted for a window. I can see how a windowless room could be appealing. A. I believe it is cheaper and B. No late night sun. Our window room is perfect. It has a full bed that fits right under the window, a small desk, hangers on the wall, an ironing table, a safe, a cubby and a drawer for luggage. We do only travel with one backpack each. This room might feel cramped with large luggage. The bathroom is modern and the space is used well - with a half moon sliding glass shower enclosure. The neighborhood is great! The hotel us close to the Central Station, shopping, and restaurants galore. Overall, this is a great little hotel!

    « Great place to stay while exploring Stockholm »

    Nice place, friendly and helpful stuff, value form money. Modern style. Good breakfast. That hotel has very good location? Its near to metro station and the main shopping. I highly recommend that hotel. The only thing I didn't like is that don't like to smile much, otherwise all were brilliant.

    « Excellent Location & Friendly Staff »

    The location of the hotel is excellent as it is walking distance form the main transport hub such as the main train and bus station. The facility itself is very compact and very good, and on top of that the staff are very friendly and very helpful.

    « Slept Great! »

    First of all, we walked here from the train station and had a hard time finding it because the street looks like a little alley! We quickly discovered that most of the ?side streets' in Stockholm look like this! It probably would be about a 15 minute walk if we hadn't have gotten lost! Anyway, we had booked this hotel using Air Miles and were expecting a tiny room ? even the hotel's website stresses how small the rooms are. We were pleasantly surprised to find that the room wasn't horribly small. There was a large queen sized bed and enough room to manoeuvre around. Not a lot of places for unpacking though. The bathroom was small but efficient and very modern. Our room was below ground (which was a little freaky) and had no window (which was actually a good thing, the room was super dark and we slept great!!!). The hotel itself was nice, there is a self-check in kiosk at the front but always someone there to help out. The worst part is the entrance doors ? they were sooooooo heavy! I had trouble opening them to get in/out of the hotel! The breakfast buffet was good, there was a wide variety of foods and even though it looked pretty busy, there was always somewhere for people to sit. Would probably rate it a 3* for the room amenities (because you can't unpack and settle in) but that seems low considering how well we slept so we're bumping it up to 4* based on the comfortable bed/pillows, nice dark room, and good breakfast.

    « Very good hotel in city center »

    Excellent service and location in center of Stockholm . Good breakfast. Good wi-fi in room and lobby. Room was clean. Staff was kindful and helpful. It was possible to get early check-in. I would recommend this hotel for business trips.

  • 5
    « Stay at & Hotel »

    A staff of nearby hostel recommended me this hotel. It is near by T subway. I do not regret by agreeing to his advise. The reception staff was charming and friendly. With in minutes, she offered a good deal for a single room. The room was decent with good bed and large TV screen. Bathroom was nice with shower cabin. There was a spa like shower, which was quite surprise for me. Bathroom had a big mirror with rounded light on it. I could not figure out how to see magnified glass while shaving, as it was at a height. Breakfast was good, with limited choices of cereals, bread, eggs, milk, yogurt, coffee etc. On Sunday morning, there was a huge crowd and there was no space to sit and eat breakfast. Hotel management, should look in to this. Staff was courteous and friendly. Room amenities include free coffee inside of room with milk etc. There was iron board provided. Windows had automated, black screen to prevent sun light. I liked this. Check out process was quite fast. I would recommend this hotel for every one.

    « Avoid rooms without windows »

    The hotel is ok. But check that you have rooms with windows. The rooms without windows is an urge disaster. Friendly staff and very good breakfast. Central location close to all amenities. 10 min walk with suitcase from the central station.

    « Great hotel for city trip »

    This new hotel is a perfect stay for a city trip. The room we had was quite small, but it was absolutely ok for what we needed (we needed it mainly to sleep). The room even had a LG tablet in it for our use!!! The bed was absolutely comfortable. The bathroom was very clean and new. The only complain we have is the beakfast buffet. The selection of bread and marmelade was very small - just 1 marmelade and no honey :( The rest of the buffet ws very nice and good quality. The location of the hotel can`t be much better. A quiet neighborhood but only a 10 min walk to the harbour or train station. I will certainly book again next time in Stockholm

    « & a good hotel »

    Superb hotel with a great location and reasonably priced for Stockholm. The room was more than big enough for two and had a huge TV and comfy bed. Compared to other hotels in Stockholm and certainly in this area it's well worth staying.

    « Great! »

    Great hotel in the centre of Stockholm. Rooms are small, but I guess this is a hotel for business people or people who wants to visit Stockholm and will not stay a lot of time in the hotel. Breakfast is amazing. There is sauna in the hotel.

    « Hotel does not meet expectations »

    I have stayed in Best Western Hotels is several different countries. This particular one in Stockholm fell below my expectations. The rooms are so tiny, it feels very uncomfortable to be inside the room. Your bag will barely feet in the room.

    « & good hotel »

    This is a brand new hotel, which is quite noticeable. The bed we slept in was extremely comfortable. It is air-conditioned, designed in a minimalistic and practical way. The room offers an iron, hair drier, kettle and tea/coffee selection. The internet connection is very good, and there's even a tablet for the guests. The staff was very helpful, and check-in and check-out were easy and problem free. Breakfast was great, big selection and food to a high standard. Some things to take notice of: There is a toilet, and there is a shower, but the bathroom isn't actually a room. It's a semi-opaque, or rather transparent, bubble in the middle of the room. So unless you're extremely comfortable with the person you're sharing the room with, using the facilities and showering is going to be quite embarrassing. The room was on the small side, so if you need a lot of maneuvering area, you might want to inquire about a bigger room upon ordering. The dining room is also on the small side, so there's a chance you'd have to wait for a while to eat breakfast until a table becomes available.

    « Vacation »

    Great hotel with accessibilty to all places, comfortable & well designed though room is compact. A hotel with the best rate & best services during my entire stay in the Scandinavian countries for the past 2 weeks.

    « Great location »

    The hotel has the beast location, right in the heart of the city, and close to every central neighbourhood. The central station is just a few minutes to walk, and the old city is right outside the doorstep. Beautiful trendy interiour and tasty breakfast. Easy check in / out.

    « Good and modern hotel »

    Everything was good. I like the hotel: small and modern room, very good breakfast, good location. The only (tiny) negative thing is that some of the receptionists should learn how to smile with customers.

  • 2
    « One night for business in a -3rd Floor without windows »

    I stayed one noight in June this year and what was my surprise when : -You have to do your check in by yourself and wasnt working, so you have to queue 15min -my room was at the minus 3rd floor.. without windows.. -you have to wait to find a seat atthe breakfast buffet.. Will never go back there,,,, even if the hotel is central and the wifi is good, for the price better to choose something else.

    « Well located and comfortable »

    Fine hotel with very stylish if compact lobby/lounge and dining area. I had a basement double room that was spacious enough for me as a single person although it is fairly minimalist - no wardrobe but a rather nice hanging and utility kind of wall and a small drawer in the bed. Comfy bed, smart bathroom and good shower. The lack of window was a bit odd - I got used to it and was out early and back late, but it didn't make me want to go back during the day for a rest or break between things. Probably helped with sleeping as was mid summer and didn't suffer with the lightness at night. Breakfast was really nice with a good mix of things, but bit of a scrum at times and not always easy to find somewhere to sit.

    « Modern and quality hotel »

    Small Excellent Roms with smart solutions. Nice restaurang and lobby as your on livingroom. Kind and helpfull staff. The hotel is situated in the absolut center of Stockholm. Shopping, restaurangs and tourist sites just outsider the door.

    « Great location, but poor service and disorganized »

    Reception desk is understaffed and overwhelmed. At first they could not find my reservation. Then they gave me a room which had not been cleaned. They made amends for this by giving me an upgrade, which I appreciated. I left an item in the safety box when I checked out. I called and they promised to have it at reception for me so I could pick it up on my way to the airport. It wasn't there; the person I spoke to wasn't there and could not be found. And it turned out they had asked housekeeping to retrieve it from the box but they forgot. (If housekeeping has the combination, why put anything precious in the box!) I got it in the end but almost missed my flight. I will not be returning to this hotel despite the good location and reasonable price.

    « Avoid Rooms without Windows »

    I booked a double room at the hotel without window because it was cheaper. What they don't tell you about these rooms is that they are underground - quite a long way underground in fact. On the positive side the room itself was newly renovated, well finished and very clean, and the bed was comfortable. On the negative side the air quality in the room was poor, and it was warm - and the air conditioning unit couldn't be adjusted very much. Outside in the corridor the opposite was true - cool and fresh. Also I'm not sure how they could call this a double. The bed was 140cm and could only be approached from one side - one person would have to climb over the other to get in and out. The room was one of the smallest doubles I've stayed in and I'n not sure what you'd do if you had two suitcases. I would therefore only recommend this kind of room to people who are sure they wouldn't be bothered by this kind of thing. I guess the rooms with windows are a far better option and worth the extra.

    « Nice hotel! »

    I stayed here just last week for 4 nights. The rates were reasonable, the hotel itself is beautiful and there's a huge free breakfast buffet! I stayed in one of the twin basement rooms (only 1 floor down from the lobby) and I thought the size was perfect for 1 person, it didn't feel small to me. The room was clean, modern, spacious bathroom and super comfy bed. Plenty of storage on the wall to hang your clothes or store luggage. Hotel staff were friendly and helpful ..and the location is just right. One block from the nearest metro station, Hotorget. And restaurants were all around, Kungstragaten has many bars and take away places. Try K25, a cool dining hall with all kinds of food stalls for cheap. I would definitely stay again :)

    « Very nice hotel »

    We stayed for 3 nights in june and we liked's small but clean and modern. The breakfast was great as it had a lot of options and the downstairs bar and lobby are nice spaces. The only minus is the bathroom...separated by glass from the offers little privacy

    « Ok hotel, very small rooms »

    I stayed here for 2 nights and it was perfectly adequate but I wouldn't have wanted to stay for much longer as the rooms are very small. I was travelling by myself but if I was with my partner the room would have felt incredibly small. The room is the width of a bed so there is only one side you can get into the bed. The bathroom is a small pod in the room and the rest of the room is for some small basic furniture and limited storage. The breakfast was perfectly fine and the selection was good although as with the bedrooms, the breakfast room was quite small. It was very clean and fairly central which were some good positives. If I was visiting the area again on leisure I would probably look for another hotel, purely due to the very small bedrooms. If I was on business for a few nights then I might consider it again.

    « Small but perfect »

    This hotel has so many pluses, the size of the room did not matter. It is centrally located, very clean and they were very efficient in designing the room and organizing it. We were basically there to sleep and it was great for that. Through trip advisor, I had paid a little more for a room with a window only to find out at arrival that our room had no window. They "upgraded" us automatically. I would stay there again.

    « Almost centrally located - great breakfast »

    This hotel is sort of self-service, but we did get good support checking in. Room was "cozy" and reminiscent of a Hotel M. Located about two blocks from the metro, it's easy to get around from there. The breakfast was really good. Multiple elevators so you don't know which one is coming next, looks like they merged two hotels at one time.

  • 4
    « Location. modern with VERY tiny rooms. »

    Positive things : modern hotel in the city center. Location is great. quite comfortable rooms. WiFi works great, good rich breakfast. Negative things : - Rooms are VERY VERY small. I had a double room ( solo traveler) and it was quite small.. I think that for 2 people double room will be a very small box. - Daily room cleaning skipped my room for 3 days.. no reason why... - breakfast room very small and not enough for the hotel guests. They open the bar place next to it, but still i do not want to sit in the same table with other guests while eating breakfast. - Reception stuff : the guy was very helpful and nice. When I left/ check out (Tuesday 14.6.16 around 09.30 a.m.) the lady at the reception was very unfriendly & even didn't ask how was my stay... not to say that even goodbye was difficult to her.. (maybe had a bad day).

    « Great Location, Friendly Staff »

    We stayed at Best Western and Hotel for three nights while touring Stockholm in June 2016. From the moment we arrived, the hotel staff was very friendly, accomodating and supportive. Our room was on the 11th floor, which gave us a view of the courtyard behind the property (Note: some rooms do not have windows). The room had all the essentials and our floor was quiet and enjoyable. Can't say enough about the breakfast and lounge at this hotel. Outstanding breakfast!!! The lounge was also a great place to enjoy a drink, have a snack or even dinner. The hotel is located near Kungsgarten, a vibrant street (area) with many restaurants, markets and watering holes nearby. We also walked to the train station to catch the train to the airport after our stay concluded. I would recommend staying here if you are planning to come to Stockholm.

    « Excellent value hotel »

    In short: this hotel is excellent value. Pros: - Super central location but still quiet, located on a side street of a busy road - Not expensive at all for Stockholm prices - Modern room - Good Wifi - Delicious breakfast included in price Cons: - The reception relies a lot on self check in/check out with limited assistance. We didn't mind but some might. They need to keep the price low of course so that will mean saving on something. - Rooms, while very modern and clean, are quite small. Did not bother us but if you have a lot of bags or want a lot of space this might give issues. - The bathroom is a glass cubicle (with some frosted effect) may not give the amount of privacy some may seek if sharing a room.

    « Unfriendly reception »

    The gentleman at the reception should learn how to smile. He is like living in his own insulated world. We took more than half hour trying to locate the hotel. Not that far from the central station but needs a bit of knowledge to navigate the alleys and back way. Near to Hotorget. Nice market selling delicious looking strawberries and flowers.

    « Excellent Location set on quieter side street! »

    Location, location, location! Located at the heart of Stockholm, but set off on a quiet street (which I like). Hotorget Train Station at the next block corner within 5mins walking. 10 - 15min walk to Arlanda Airport bus terminal or Arlanda Express train. Concert hall, shopping district, underground fish market (where you can find the famous fish soup!) are within 5-10mins! Gamla Stan, Ostermalm, Sodermalm are all within walkable distance! You can pick up necessities from Coop and Urban Deli which is also within less than 5min of walk. Small decent rooms, but still feels spacious with the unique design of the room. Pretty much everything you need included in the room, tea, coffee, hair dryer, hot water pot, USB port outlet (no adaptor needed yohooo!), a large TV, and best of all a tablet to use in the room (free wifi available)!!! Love the bathroom design. Cleanliness is a 4 star! Cleaning lady does a great job maintaining the cleanliness of the room, no water stains, so sign of dust anywhere, just cleannnnnnnn! (although she doesn't give me tea refills after the 2nd day... but, that was very minor) One thing about my room is the noise, the constant noise from the next room, the elevator bank, and the people from the hallway... Love the relax vibe music in the elevator, I would love to own that playlist. Gives me some extra ease at vacation mode. :) The staff at the front desk could be a little more informative and helpful, but they are still friendly and nice. Breakfast is good, but I do wish that they can rotate their food through out the week, I was a bit bored with the limited food option on my 4/5th day... But food is still fresh and delicious. (I love their orange juice!) Overall the experience here is a 3.7 for me, and if I ever come back to the city, I will definitely stay at this hotel again!!!

    « Cool Stockholm Style, with Cheap(ish) Stockholm Prices »

    Desperate to find a decently-priced hotel in an area that is walkable to everything we wanted to see, we stumbled upon the & hotel, and are so glad we did! Very new, this hotel is so cool ? great design and vibe. Not what we were expecting from a Best Western, to be honest. Location: On a quieter side-street in Norrmalm, the location was perfect ? a 10 minute walk from the Central Station, near so much shopping, 15 minutes to Gamla Stan, and totally walkable (although a bit longer) to Ostermalm and even Sodermalm. Close to the Metro also, but we found we didn't need it and walked everywhere we went! Room: Listen, the room is small?but it is so well designed, not once did we feel like we were stumbling around each other, and we even had space to open our suitcases and still be able to walk around. I've stayed in much larger rooms that were so poorly designed, this wasn't possible! The very comfortable bed is to one side, which was kind of nice ? almost like a little nook. The safe is a drawer underneath, and another drawer houses the kettle and coffee packets. There's a small desk beside the bed, which had 2 usb plugs ? a saviour for us given we had multiple devices and only one power converter! The bathroom is also very cool ? a frosted glass wall to one side of the room, with an amazing rainfall shower, and a small, but again well-designed counter. And the lighting! Oh the lighting?I wish I could do my makeup all day with that lighting! Outside of the bathroom there was a wall with various hangers ? perfect for our coats and nicer clothes that we didn't want to get wrinkled. Food: The breakfast here was AH-mazing. I couldn't believe the quality and variety for a free breakfast! There was a yogurt bar, hot food (sausages, bacon, eggs, crepes, etc), a great selection of fruit, traditional Swedish breads and spreads, and a good selection of cold meats and cheeses. We were able to get our fill every day, and then some! We didn't eat at the restaurant for other meals, but we did sit in the lobby bar one evening for a pint of micro-brew, and listened to the 2000s hip-hop they were playing (our favourite! ;) The lobby bar had a good number of people ? some didn't seem to be guests at the hotel, so I think this is a place locals come to visit, which I think is quite nice for a hotel bar. Staff: Staff were generally helpful and friendly. One night we asked for a restaurant recommendation in the area given all we'd found was already closed for the day (note: coming from a city where things are open late, we struggled with how early things close in Stockholm!). We were given one option (Urban Deli) which was fine, but there wasn't much help in offering up other suggestions ? would have liked to have received more suggestions, but this isn't the end of the world. All in all, a great hotel with great atmosphere ? makes you feel like you paid much more than you did! Highly recommended.

    « Very small romms, very clean, breakfast could be improved »

    The room was really tiny (there was not even a cupboard), however it was also very clean, so it was ok. Breakfast was also good, some more seating possibilities and faster clearing away of other persons' dishes would have been desirable. Also it took quite some time to replace bowls, cereal or foods that had been run out of. All in all we were satisfied, but for a price of approximately 200 € per night a little more could be expected.

    « Good location for shopping break »

    This hotel is in a good location and has a decent breakfast. The lobby / Bar is sizeable but a little expensive. The room is not sizeable but more reasonably priced... I would have preferred a bath but the room is for sure not big enough for that.

    « Compact room, but everything you need »

    The room was compact, but efficiently laid out. The room was nicely decorated and had some style to it. It was clean and comfortable. Like many hotels, the internet was useless for anything beyond email and low band web surfing. The breakfast more than made up for it though. It was well presented, ample and delicious. It was the perfect meal to fuel up for a day of touring.

    « Well-designed cave »

    I wasn't quite ready for a windowless cave in the basement, and I really wish that was declared more clearly- in the booking system and on the voucher. Apart from that the location is great, price is fair, bed was comfortable and breakfast quite adequate. The bath is modern but this is the first time in Sweden I encountered a toilet that needed flushing 3 times for the least bit of paper. I found it very annoying. Since water is not an issue in Sweden that is sub-standard, and brings the mind to some cheap vacation hotel in southern Europe. All in all okay but not my first choice for another stay and a window is a minimum requirement for that to happen.

  • 3
    « Pleasant, nice, modern... but not outstanding. »

    My wife and I spent two nights at Best Western & Hotel and we had a good time there : the crew is very hospitable and friendly, the hotel is ideally located in Stockholm (not far from the city center), etc. Though we were aware of the fact that rooms are pretty small (this is pointed out on their website), we were not expecting such a tiny room. I mean, really tiny. However, that room was comfortable and quiet. In regards to the breakfast, the food is really good, nothing to complain about... but the area is so small ! We were not able to find a table as everything was already full. Fortunately, we shared a table with a nice lady. As a conclusion, I would recommend this hotel... if you are not claustrophobic. We spent a really nice time there anyway.

    « nice and friendly hotel »

    Very nice hotel with efficient and friendly staff The location is excellent, walking distance from the station and from the Old Town Wide and nice lounge Breakfast is excellent Restaurant is open until 11 pm and has a good menu

    « Great option for an expensive city »

    Selected this hotel based on reviews and the price after being denied over and over again for various Airbnb's in the city. The hotel is in a great location. No more than 10 min walk from the airport bus drop off. Never had to use public transportation once in the city because of the great location. The rooms are small yet very comfortable and functional. The breakfast offered had a nice variety of options and the fresh juice was wonderful. The only downside to this hotel was the somewhat see through bathroom. This was the first time I've encountered this and it was strange so if you are staying in the room alone make sure you're comfortable with the person in you're sharing the room with. I would stay here again if I return to Stockholm.

    « Very Good Hotel in Great Location »

    off a main street 10 minutes walk from the airport express and central station is this newly renovated hotel. The inside of the hotel is warm and cosy and modern, the room i had (although no window) was great, lovely bathroom, nice big LG TV and quiet. lovely and quiet. The breakfast buffet one of the best in a small hotel i have experienced, fresh orange juice, choice of breakfast options. the hotel lobby is a lovely space to chill and i would highly recommend it for those in the city for a few days. Hotorget tube is on the doorstep so its a great location to travel to and from. also it has a nice compact gym with a sauna.

    « Great hotel »

    This is a great hotel. Rooms are typically small for Stockholm but they are with great functionality and use of space and include iron, hair dryer, hospitality tray, TV, safe and a tablet to use. They are clean and they are also very nicely decorated. Breakfast was excellent! One of the best I have ever had, great variety, thought the restaurant can get very busy. Location is great too, very central but on a quite Street. Service also good. Price was expensive but then again this was a very busy weekend for the city so in different dates a more accessible price might make more sense. Overall, an excellent hotel and surprisingly not as 'chainy'.

    « Fantastic modern hotel in Stockholm city center »

    Newly renovated with modern facilities including tablet phone by the bedside. Room was compact but comfortable enough. Staff were friendly. The breakfast was supperb and rich in choice. Very close to the city center but hidden in a small side street reducing vehicular noise.

    « Very good hotel in downtown at a reasonable price »

    The hotel is conveniently located in a small street downtown, not far from the central station. While the location is a bit sad, the hotel is very, very nicely furnished and decorated. The room I had was under the floor level (and this was clearly indicated at the reservation), its was small, but comfortable and modern. Internet is available as free wifi, high speed. The breakfast buffet is abundant and provides a good variety, especially for continental breakfast. The prices are reasonable for Stockholm and the value for money very good. Definitely a good choice.

    « Surprisingly good with a hard to beat value for money »

    I was pleasantly surprised of how good this hotel turned out to be. It is very modern and of course very fresh since it was opened just a few months ago. I had a single room without windows, which turned out to be in the basement below ground level but it didn't feel cramped or confined at all. An advantage of basement/windowless rooms is that they are completely dark and silent from street noice so if those are issues for you, you'll probably sleep better here than in top level rooms with windows. The bed and pillows were very comfortable. The size of the room was sufficient for one person with ample room for the folding luggage stool. A large hd-tv by the bed. The bathroom/shower was separated from the rest of the room with a patterned and rounded glass wall which I think also help in making the room feel larger than it was. One very modern and neat feature was two USB power outlets right by the bed. Being able to charge your phone by the bed is forgotten by a lot of hotels. And there was shoehorn which I also appreciate. Nicely scented shower gel was also provided. Even an LG/Android 7" tablet was available in the room, but I didn't find any use for it since I prefer my own device(s). Wifi is free and worked perfectly. The breakfast was also surprisingly good and felt very modern. Maybe not as wide selection as in larger hotels, but what was there was of very high quality. Like freshly squeezed oranges in glass bottles and some nice salsas to the pickled herring. When other central hotels cost 1500-2000 SEK, this cost me 900 SEK and I don't missed anything that I might have gotten from one of those other hotels. I can highly recommend this hotel and even the cheaper windowless rooms.

    « New and fresh hotel in Stockholm City Center »

    The hotel has self-check-in and out but there are staff to help if you need it. The room was compact but very fresh and had all you needed. The shower room/toilet was next to the bed but it didn´t bother me us at all. Under the bed were extra duvets and coffee maker/tea/coffee/milk/sugar if you wanted to have some. The TV was excellent with great viewing. The common areas were good too. There was a lounge where you felt like you were in a living room with books, magazines, different funrniture and so on. Wonderful ceiling lamps. The breakfast was really good! I can recommend it!

    « Fresh, tidy and neat! »

    Recently renovated hotel. Yes, they say the rooms are small, however neither me nor my partner found that at all bothersome. The rooms still gives a pretty fancy experience. The duvet sheets felt so perfect for the time of year during our stay. The breakfast has all things needed. I definitely recommend this to my friends and family.

  • 4
    « Good value for money »

    Great hotel with excellent location, cleaness and breakfast. The staff is really welcoming and helpful. The only negative i found was the size of the room. It was absolutely tiny but surprinsingly witth every amenity you could need.

    « Central and brand new! »

    Great Hotel in the centre of Stockholm. Brand new hotel with really great rooms. Everything inside the hotel are really great designed and a top modern gym center with nice saunas. The staff did everything for us in a modern way and the price was very good for this stay. Highly recommend this for both families and work stays.

    « Good hotel ruined by unsatisfactory service »

    The hotel is rather nice and modern however, the ending to my stay was not very pleasant. During my last night, the toilet started to act up (i.e. not flush) but we managed after a few tries. On my last day it completely shut down and we could not flush anymore no matter how many attempts. So I decided to go to the reception and ask if 1). there was a maintainance person who would look at it as there is still someone going to use the toilet. Unfortunately, it is a weekend it's only first Monday the person would come. I asked then if 2). there was another room we could use. The reception said it was fully booked. But I could see that there were people checking out, maybe a better response was to offer to clean the room right away so we could use it. I really did not want to write this as my other experiences (food, checkin, etc.) were fine. But I would not want another guest to perhaps experience the same and maybe "wait til the weekday" for the toilet to be fixed especially when customers are paying good money to stay in a nice hotel. The last day is still being paid, and I would've hoped that "leaving customers" were being treated the same as "incoming customers". :(

    « Tiny rooms wrongly described as double rooms »

    I guess this hotel is ok if you are traveling alone - it is brand new in a good localtion, but the rooms are described as double rooms but owning to the size (one person can hardly move around) and the fact that the bathroom has only a thin see-through glass wall, I would not consider to share the room with anyone, not even my wife. Breakfast is ok, no organic food (standard in Sweden) an very few alternatives to choose from (e.g. really crappy tea).

    « Great hotel, wonderful staff, BUT THE PENS??? REALLY????? »

    This is a great hotel, and I really enjoyed it, but object to the message on the pen in my room which bears the message, "Stolen from" What a way to ruin a great hotel. Usually I take a pen on business with me, but this time I forgot. All was well though, as there was one in my room that I could use at the office. Imagine my embarrassment when a colleague saw that message on the pen I had innocently picked up. Whoever thought up that idea needs to learn about customer care. The hotel could put their logo on the pens, and count them as advertising, but not so. If they want to save money, there are so many other ways to do it. I asked the receptionist if she really considered me taking a pen as "stealing." her reply, was, "No, not at all. Please take it with our compliments." Whoever thought up the idea could learn much from that young lady. So, to the hotel itself. The hotel is well laid out, and has many great features. These include: 1. The bathroom is not bounded by walls, but lovely patterned glass. It does not have a bath, which may concern some, but not me. I much prefer a shower, and this one is a lovely shower cabin with a "rainforest shower head" as well as a hand held shower head that is adjustable. A large bottle of shampoo available in the shower area, and also a large bottle of liquid soap. (None of them marked as "Stolen from...") The sink area and toilet were well laid out, and well supplied with another large bottle of soap and a lovely mirror with various lighting options. Also a hair dryer. (Also not marked, "stolen from...") 2, The living area is well laid out, and well supplied. An ironing board and iron in the room is a nice touch. (Neither marked stolen from...") I was very impressed with the Electronic tablet to browse the free Wi-Fi internet. (Surprisingly, marked with the room number, but not, "Stolen from...") The w-fi was easy to access, and reasonably quick in connections. The wide screen TV had plenty of choice in channels, and many in English with Swedish subtitles. (The handset is also not marked, "Stolen from...") I loved the layout of the room, which appears very modern and clean. The bed is up against the window, and has a large drawer built in, which contains a kettle and free coffee, tea, etc. (No mention of "Stolen from...") The room safe is also built into the bed. (A great space-saver.) Also under the bed is a space for storing your suitcase. I really liked the obvious though that had gone into this layout. Looking at the window at first, I thought, "How will I reach the blinds?" On the wall, there are controls for electronic operation of the blinds. Great touch. This layout really works. There is no space wasting wardrobe, but, instead, two rails, giving the feeling of space, and thought. Even the small desk is well positioned to maximise space. I was also pleased wit the supply of a shoe-horn. It just adds that little to the room. (Not marked, "Stolen from..." 3. Breakfast. I liked this. There was a choice of hot, cold, healthy, etc. It was well laid out, tasty and adequate. 4. Fitness room and sauna. There is a well supplied Gym in the basement, with treadmills, cross country machines, various forms of weights, etc. Another great touch for those who have to be away from home, but still want their exercise. The sauna is pleasant. These in a hotel at a reasonable price are a great feature. 5. Staff. The staff are friendly, efficient and helpful. They give the appearance of enjoying their work, and just WANTING to help. Thank-you folks. You added to the quality of the stay. You are to be complimented. 6. Overall, I enjoyed my stay greatly. Just a shame about those darned pens. Please change the message to, "Compliments of" My colleagues know that I am not a thief, and know that I am to be trusted. Would you rather they looked at your pens as a "Turn-off," or as an advertising opportunity for your wonderful hotel. If you are worried about items being stolen, mark your iron and ironing board, the electronic tablet, the TV and remote control, the shoe-horn, the kettle, the hairdryer, the large shampoo and soap bottles, etc. that is where your profit margins can be hit hard, and not with an odd pen or two. We British have a term, "Spoiling the ship for a ha'porth of tar." The pens do that. they spoil a great product and hotel. Please take this in the spirit with which it is meant. A tiny improvement, which will add to a great, strong product. Would recommend the hotel, and would I return again? Undoubtedly, in spite of the pens.

    « Lovely hotel »

    Stayed here for one night on Saturday 5th March. Great hotel at a fantastic price. The room was spotless and everything looked brand new. You even get an a Samsung tablet to use in your room. Breakfast was very good with lots of different things to choose from. Highly recommend this hotel.

    « Top budget business choice in central Stockholm »

    This hotel just opened in January. I have stayed there twice for business and will come again. The concept suits my needs: a very compact room with a good bed in a back street so no disturbing traffic, gym and sauna in basement, excellent breakfast, and a living room "feel-a-bit-like-at-home" lobby. Friendly staff.

    « 100% Central, Modern and functional hotel - and with very helpfull staff »

    This hotel is located in the very heart of Stockholm. Small but extremely nice all new room with all aminities all wrapped in a very contemporary decor. Majority of inside rooms - which is a typical Stockholm hotel feature - but it works just fine. Excellent breakfast . Best value for money .Ill be back.

    « Very, very good! »

    I usually prefer to stay in more traditional luxury hotels, but Stockholm doesn't really have any so I like to try alternatives and chose to stay here with a small group of colleagues. It is an intuitive approach to a hospitality product that really works for business or short weekend leisure trips. Rooms are small but very practical with everything you need. I had a very nice corner, larger room on top floor. Dont spend time in the room though as lobby and bar/ lounge is extremely comfortable with fantastic atmosphere. Breakfast was also very good, high quality with lots of choices. Very good value!

    « Fantastic hotel »

    I'mgoing into my last night of five nights here. Although there was a problem upon arrival (Expedia hadnt provided four digit code), i was booked in and upgraded for the inconvenience by the incredibly friendly guy on reception. It says the rooms are compact but i feel there is plenty of space. The lounge is brilliant! A lovely place to relax at the end of the day. The bar man made a cocktail for me even though it wasn't on the menu. Wifi is great and there are tablets in every room. Breakfast is brilliant. Hotel is central. Staff are great.

  • 2
    « Fair room but have rooms for improvement »

    I booked this hotel for a night stay before my back to home country on 13 Feb. Since it is newly opened and also the demonstration photos in their website are quite nice, I have some expectations on the hotel. However, I found that the space is very limited everywhere, no matter for the room or restaurant. Because of budget concern, I booked the room without a window. Actually it was not my first time to live in a hotel room without a window. However, it was my first time to encounter such a poor air circulation system in the room. No matter how long I turned on the so-called "air circulation" machine in my room, the air inside made me bad ='( Therefore, I requested to have a room change. Thanks to the friendly staff, she has offered me a room with window and good air circulation =) Overall, I think there may have some problem on the air circulation system on the lower floor's hotel room, I do the hotel may have a better improvement on this. By the way, another bad thing I experienced is the breakfast time. The offerings seems great, however, I guess they don't have enough manpower and capacity to support the whole hotel's guess. On that morning, we went down for a breakfast at 9:30am, however, we saw many people holding a plate with only 1 - 2 sausages. The reason is that many of the food, even the bread and juice were out. The refill process were very slow. The most surprising thing is that I found a milk which has been expired for a day, was displayed next to the coffee machine for serving. It is kind of poor performance. I hope the hotel can improve and provide a better quality service to the guests in the future.

    « seriously GOOD value Urban hotel with GOOD restaurant »

    i have to admit that best western does not titilate the expectancy buds but This place is seriously well run with quiet rooms in a Great location and the Room has everything you require from kettle to iron etc etc the dinner surpassed my expectations and i also enjoyes breakfast . quick check in and out in shall return !

    « Genius design and very comfy »

    Central, very compact rooms but super clean with huge bed and TV, great shower and storage. Really nice food at breakfast and in the evening and a lovely social area with comfy seating which is fantastic for business meetings.

    « Thanks for having me.... »

    I have not long arrived back in the UK after a 3 night stay at your Hotel. I had the most wonderful time, the service you provided me was outstanding, a fantastic experience, all of the staff were extremely helpful, the room was luxurious and the food was incredible. I'm eternally grateful for your hospitality and I can say that my stay at your hotel contributed positively to the most amazing few days visiting this wonderful country and most beautiful city. Regards Russell Boorer Room 707

    « Business with centrally located activities »

    Short conclusion - 5 starts in the price of 3 stars. Near perfect service, brand new rooms, iron & ironing board in the room, huge TV, very comfortable. Great restaurant, bar ... everything. And if you don't want to talk to anyone you can actually check in, out and pay without interacting with human :)

    « nice recommendable hotel in city centre »

    Hotel is nice and well placed, close to metro station and in the heart of the city. the street is really quiet with no traffic noise. rooms are fine and good for the swedish standards, with some fine solution to save space. Bathroom well lit and with sufficient space, despite the size and the position within the room. water in the shower floor dried fast . I always like when i have in the room the iron board that may be always useful. Very good and varied breakfast and I can recommend the restaurant also for a dinner, being the food quality excellent. Price-quality ration fine for the city and the position. Good and gentle staff. I liked the lounge room too, cosy and quiet. WIFI worked well in all areas and with no connection issues. Only two things i found not OK: room temp too warm and no chance to control it. Windows sealed and no way to open them. One evening some noise coming from ground music, but at the end not an issue: i suggest to improve acoustic isolation.


Getting to the hotel ...

All directions
ˇFrom: North. 1. Drive E18 towards Stockholm 2. Keep right towards Roslagsvägen, drive approx. 1,5 km 3. Keep left towards Roslagsvägen Lidingö, drive approx. 50 m 4. Take the second exit in the circle on E20 Birger Jarlsgatan, drive approx. 150 m 5. Turn right on towards Birger Jarlsgatan, drive approx. 1 km 6. Turn right on Rĺdmansgatan, drive approx. 200 m 7. Turn left on Döbelnsgatan, drive approx. 600 m 8. Turn right on Apelbergsgatan 9. You will find the hotel on your right hand side ˇFrom: South. 1. Drive E20/E4 Essingeleden. Drive towards S:t Eriksplan 2. Keep right on E20/E4 towards S:t Eriksplan, kör ca. 2 km 3. Take the exit on your right (exit 164 towards Norrtull, drive approx. ...

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