Best Western Dulles Airport Inn

Clean and inexpensive hotel. However, they advertise free parking but that is only for the first night. I would not have stayed there advertised if I had known The front desk that they knew the website was deceptive said it was company policy

This lower cost hotel was one of the cleanest and best maintained I had stayed in if not the best. The hotel was immaculate, much better than some of the higher priced chains I have stayed in. The service was excellent. Exceptional bargain!

I stayed in a pet friendly room and it was ultra clean with no odor at all. The mattress was very comfortable and the room was quiet. I had no problems connecting to internet. I was towing an open trailer and was worried about the items on it but nothing was taken. They have security that patrols at night. The hot breakfast choices were plentiful. On the day I was there they had scrambled eggs, french toast, sausage patties, waffles, fruit and a variety of toast, bagels, cereal, yogurt, coffee, juice. The check in process was fast and easy. I needed to change rooms because I couldn't find parking where I could turn my trailer around since I don't know how to back up. That was a fast easy process.My only tip to travelers is there are no restaurants , or fast food close to the hotel. Eat before you check in or drive for a couple of miles to find something.

The property is nice and clean. The staff are very courteous and proffessional. They located very close to the airport. There is also a restaurant close by that you can have dinner. Shuttle service is available if you are flying out.

The overall stay was okay and served its purpose. However, I did not read or overlooked where it allowed pets. I am pet lover, however, my room smelled like a cat when I turned the air off. A person who was staying at the hotel at two Great Danes, that were huge and brought into the breakfast area, not okay. I am a dog lover, however, there were others there with children who looked skeptical. The carpet was torn, the wall of the shower appeared to have toothpaste on it, as well as a stain on the wall near the toilet. The microwave was great, so was the fridge was it was turned up. Per my reservation I requested a ground floor room, but when I checked-in it was told there weren't any. I guess they held those for the pet stayers. It was in a good location accessible to stores, restaurants, schools, and places of worship.

The staff is exceptional. Kib brought the shuttle bus to the airport and handled luggage and people in a cheerful and kind way. All of the staff are kind, friendly, and helpful. The rooms are a little dated, but maybe in time the carpets will be taken out and replaced with vinyl flooring.

I was there 8/9/2023 Until today not released my deposit yet customer service poor So is not good too stay safe with credit card to use there. And I have try to call them never answer the phone call so please be careful to stay there I do not recommend this hotel

Location: close to Dulles Airport with shuttle service from and to the airport. Close to major places in the area Budget: best value for money, in comparison to the other similar hotel in the area Service: it's not a 5 start place, but provides the best services for your money

Free shuttle was great. Safe and clean hotel. Very nice hot breakfast!! Awesome staff. Very quiet. Couldn't hear any noises either from cars or planes. Great location close but not right at airport. Has a. Ice little cardio gym. Room had great temp control and comfortable bed.

Shuttle to and from the airport was convenient and nice. Room was clean. Hotel does not have an elevator (at least the area where we stayed). Doors to the rooms opened to the outside (which surprised me for DC), but did not impact the stay. Eric checked us in and out and was very professional and nice.

This is a clean basic hotel w comfortable rooms. The breakfast is average. However there are a few problems. The Wi-Fi doesn't work for pads, even after management worked on it. The plugs in the bedroom do not always stay connected to devise. They come loose and fall out of the wall. Additionally the card key doesn't always open the door. Also, the rooms themselves are not inviting. If you'll be here on business, it's ok. If you are going to be in the area, I'd recommend a different hotel.

I had a great experience, excellent service and pleasant stay. The staff was very professional and friendly. The breakfast was great with many variety of food to choice from. It was very clean and organized.

This place is very conveniently located near international airport with Suttle to the airport. Place, staff and other amenities makes it worth the price you pay. There are stores and restaurants in the area to shop and eat.

First off, it states on Google that this location is a 3-star hotel. It may be 3-star but it certainly not a hotel, it is a motel. Very small room, felt old, didn't exactly feel super clean. Wouldn't book again. There are much better options for around the same price.

This hotel has been always our go to hotel in the area. It is perfect for what we need for our stay. Excellent hot breakfast options, professional and courteous staff, clean rooms, what else could you ask for?

This BW had the best front of the house hospitality service, but most of all, they were kind enough to find a gold family ring I accidentally left behind and bring it to me to the airport before my flight took off. Great location to airport is a plus and it is clean and their free breakfast was good too. I will definitely stay there again on my return.

My wife was in the ICU four hours from home. I drove up in a rush and all I had was cash. Every other hotel closer to the hospital was rude and said "we don't accept cash." Best Western not only "took me in," they showed care and concern. AWESOME hotel

good place to stay in order to connect with friends on a senior bus trip departing/returning to the area in which the hotel is located. Facility was clean, safe and we were able to be located on the first floor.

I had my room switched because it was so humid inside. It was like walking into an indoor swimming pool. The second room had the same issue. The bedding was damp in both rooms because it was so damp. The AC was running but not helping. This is a reoccurring issue in the reviews. They need to invest in a better HVAC unit or a dehumidifier.

Stayed for 1-night and a wonderful stopover experience as usual with Best Western. Very warm and friendly welcome from the 2 ladies at the front desk. Seeing we have luggage they gave us a room on the ground floor as there was no lift, car boot to room. Hotel was spread widely but has great WiFi cover. Room was a 2 bedder but a little tight with a misplaced dining table and 2 chairs. Otherwise well furnished with a microwave, fridge, TV and very comfortable beds with choice of pillows. Very clean too. Breakfast is great with hot food in a spacious setting. Well worth the stay and value.

This is our go to hotel in the area. Very convenient and everyone is very accommodating. All staff we encounter are very professional and courteous. They are always willing to help with every needs. Excellent stay!

Motel is near airport with great shuttle service every 30 minutes.. Rooms worn ( do not look under curtains at the dust) and exterior could use some paint.. Room and bathroom were clean and nice to have both mini-fridge and microwave in this priced motel. Breakfast met all requirements plus had strawberry cream cheese.. Like their French toast that just needed to be toasted.. Plus the waffle batter to put into the waffle maker. Their Grab and Go bags were great with juice, small water bottle, granola bar, and fresh muffin. Accolades to Michelle who supplied all the items that I had forgotten. She was VERY help with food at 2 pm in the afternoon.

Reasonably priced hotel that offers easy access to IAD despite it seeming to be off the airport hotel area. Shuttle picks up every half hour. Good Irish pub with many sports screens across the parking lot in the Holiday Inn, which costs lots more to stay than does BW.

Nice and close to the airport. Free airport transfer was very useful and service was good. Staff at hotel friendly and room clean and perfectly adequate. If you are looking for a hotel close to the airport and nothing fancy this hotel is a good choice.

Overall Ok experience. Breakfast options should be vegetarian friendly. Water bottles should be given to guests. Rooms should be cleaner and odorless. Airport pick-up timings should improve. Staff at the counter were very friendly.

Very friendly and helpful staff! Could not have been more pleased with my stay. Room clean and quiet, everything in great working order. Special shout out to the morning desk woman who made breakfast a special event for me as I rushed to catch the shuttle bus! Well done, Best Western! I plan to come back on my next flight out!

The room was okay. I consider it a motel instead of a hotel. I had a little trouble locking the door. The temperature of the room was good.Nice fridge & microwave. The carpet needs to be updated. The staff was somewhat friendly. Breakfast was okay no juice and no variety in meat. Only one place in the area for sit down dinner. Lot of places to order from and have delivered.If you need a place for one or two nights it is okay. Close to airport. Good shuttle service.

Impromptu stay. The staff was very friendly and offered a welcome snack and drink upon check in. The complementary breakfast was great, offered hot and cold options. The room was very clean but the decor was dated . What else can you ask for?

Maybe an outside corridor hotel but the service is excellent! Rooms are clean and breakfast has a lot of variety. Staff are very friendly and courteous and professional. They always greet you with a smile. Thank you!

We always love the Best Western Brand Hotels. We always stay at the Dulles Airport Inn when we travel and use their shuttle service. The room was clean and the front desk staff was great. I have to also say that the nice gentleman that drove the shuttle to Dulles at 6 am in the morning was so nice and friendly unlike some of the others we have had. This Best Western never disappoints.

The Best Western offered a Great shuttle service to and from Dulles airport. It has on average a Fair room quality but offers a great breakfast. The Gym needs some TLC. Overall not bad for a one night stay on a budget.

If you need a place to stay in Sterling that close to Dulles Airport, VA I recommend this Inn for the reasons: _ Budget: best price in the area (if you don't need high-class/fancy place) _ Close to the airport shuttle service, plenty of parking lot. Also close to most of what you need in the area: conference centers, restaurants, shopping centers, etc... _ Cleanliness and quietness (reasonable) _ Very friendly and helpful staffs, we LOVE them ! _ Good breakfast to start you day _ We had stayed in other Best Western places, this is one of the best ! Highly recommend !

Stayed here overnight on Thanksgiving. Front Desk very friendly and welcoming. Room very clean although there was a strong smell of perfume from one of the pillows. Shuttle to and from IAD worked well, breakfast was filling and the bed very comfortable. I liked that BW Rewards Members can choose something from the pantry free of charge. Would definitely stay again and would recommend.

I've stayed in a hotel more than a 100 nights in the last year and this is always my go to when I fly in and out of IAD. The shuttle is easy, the staff is ALWAYS excellent, and the room is always clean. They earn my business over and over again.

Excellent team. Good breakfast though no traditional BW wafers. Near the airport so some airplanes flying but it wasn't a problem for the AC works more loud. AC only heats not higher than 78 F for some reason so it may be a bit cold sometimes.

Front Desk Staff is not friendly and very rude. Morning Breakfast is OK but not so much good. Inside Rooms very bad smell coming out. I complained front desk staff but they did not give us any other room or check the room

We stayed at the Best Western Dulles Airport Inn for two nights. The room was very large and clean. The lobby was also very nice. We will definitely stay here again if we're in the area. We will also make Best Western our choice of hotels to stay.

Let's see, NO AC, USED BAND AID ON SHOWER WALL, FLUIDS DETECTED UNDER BLUE LIGHT, NO HOT WATER. AC is filthy and only blowing "half" because of LACK OF MAINTENANCE. The blower wheel is clogged and unit is icing up. These units slide out for servicing. Just plain laziness. Fluids were detected on bathroom wall with blue light. The best part is the used bandaid stuck on the shower wall. But this place cleans and sanitizes everything. What a joke. And then there is limited hot water. Qas told by the front desk to just let it run for a while?? There is no way that the "so called" manager has any pride whatsoever.

Smell of mildew immediately upon opening the door. Mildew and disrepair on the bathroom wall. Smoker detector is taped over with masking tape. Mildew on curling and curtain. The staff was very friendly, but cleanliness was not a priority.

It may be an old hotel but the service and cleanliness is exceptional! Staff members are polite and courteous. They really took care of their guest. They are very compassionate and understanding. They are simply the best!

Airline put us up here due to a 15 hour delayed fight. Close to airport. Airport shuttle Is shared between several hotels in the area. It may not have the name on it. Front desk Person was overloaded due to the large amount of people sent by the airline. She handled The bus load of people well. Non-smoking room smelled of smoke. Walls were a bit thin. Hairy bathroom floor. Outlets there were not well anchored in there socket. Checkout Was efficient. Lots of parking. Outside exterior doors. Could use a little TLC but survivable For a night.

Clean, comfortable, and quiet rooms. Easy access on and off the highway. Situated in an office park, so a very safe area. The entire staff is friendly, courteous, and helpful. They will really make you feel at home, and appreciated. The breakfast is awesome during these challenging times, Lots of choices, and well stocked. The hotel is very clean.

Stayed here for a few hours after my wedding until flight for honeymoon. The room smelled strongly of old cigarettes. Otherwise it was ok. Check in and check out was easy and quick. Glad it was just a couple hour stay.

This BW near Dulles airport is my family's favorite place to stay when flying in or out of the DC area. Always reliable, I know that the rooms will be clean and fresh, desk staff will go out of their way to assist all of us. Located very close to the airport, their well-organized shuttle service saves us the inconvenience of parking and saves so much time. Though breakfast offerings have changed, we can depend on it being well-stocked and fresh items. Having coffee available in the lobby as well as the rooms is also a special treat. BW has a sort of pantry with a good variety of microwaveable foods which can be prepared in our rooms. All in all, a great place to stay!

Superior Customer service!!! Frequent hotel guest and traveler and I always rate places as I am an Auditor. I loved the breakfast in the morning. They have a very very very nice shuttle driver from the airport.

It's always a pleasure to come to this hotel. It's a great value and has everything you need for a short stay. The front desk staff is always courteous and efficient. It's easy to get to and nice and quiet surroundings

Stay is always excellent at this hotel. Everybody is very friendly and accommodating. From the front desk, to the housekeepers, they all have that friendly smile to greet you! The hotel may have seen better days, but the people are the ones making it special.

SUPERIOR CUSTOMER SERVICE. Wonderfull clean and comfortable. Easy, on time airport shuttle. Nice free snacks and drinks. Flawless internet and TV. Great bath supplies. Will stay here from now on when flying from Dulles!

the only issue I had was the non working remote. I like staying here. The breakfast is very good here. I wish I had a step in shower I didn't get. Maybe next time. Check in went smoothly. Parking is OK, the lot needs more lighting to make it look safer.

Dulles International airport is my connecting hub and normally I need to stay for for a day before getting my connecting flight in or out of the US. Best Western has been a great place, the staff are always nice and ready to help. The room are clean and in the context of Covid I appreciate having a good access to internet and coffee! Value for money: very good place to stay.

I have been a business resident at this hotel on a weekly basis now for 1 month and was initially repeatedly given a nice room (137) which I became accustomed to. And always requested. However on Monday the 19th at around 15:00pm,I arrived and checked in.Asking for my regular room 137, the receptionist on duty, I discovered, had LIED to me, about the availability and occupation of said room. And even provided me with a convaluted explanation and LIE about “Why" I could not be accommodated in that room.Saying it was already booked ?? And that people were returning to it ?? So,I accepted an alternate room, but monitored room 137, with evidence. Noting it was not occupied at all,in FACT not for the whole week from the 19th to the 23rd October. PRINCIPAL OF THE MATTER WHY did the receptionist find it necessary to LIE to me ?? and by so doing insult my intelligence. If she just did not want to put me in that room due to her arrogance ! Laziness or some other valid and truthful reason or hotel policy ? She should just have said so, without the LIE. WHY ? did she just not tell me the truth, INSTEAD of lying to me and INSULTING my intelligence. For an international hotel to have a receptionist that tells untruths and fibs to guests is not a good customer client relationship person. I hope this will be resolved going forward. As I was unhappy in the room I was given and felt very uncomfortable having discovered I had been LIED to and had my intelligence insulted by the receptionist responsible. Thank you for your expected apo response and apology.

Excellent Stay!!! Clean rooms, comfortable beds, though breakfast is limited due to circumstances it was satisfying and fulfilling. This is the only hotel that offered some kind of varieties for breakfast. Different kinds of muffins, fruit, yogurt, juice, water, 2 kinds of milk and a chocolate milk. There's something for everyone.

One of my rooms had bed bugs, I was moved to a new room, they lady at the front desk called my new room being smart saying they didn't see any, but when I sent the video she didn't call back or anything.

We missed our connection at Dulles and had to spend the night to take another flight. This hotel had a free airport shuttle and free breakfast, which at the point of making the reservation was all we cared about. When we arrived, we were very happy to learn that they had a little store with things we could eat at 10:30 PM! We got pot pies to heat in the microwave and did fine. They were EXPENSIVE, but hey, not having to go out in the cold and rain at that hour? It was okay. The bed was wonderful, room was warm (did I say it was cold and rainy?) and breakfast was nice with eggs, sausage, French toast, waffles, breads, bagels, etc etc and good coffee. It's a motel, so access to our room was outside, but that's fine. We were very happy.

This is a good hotel. I domt care for hotels with outside acccess but it was last minute. I was on the bottom floor so cars were right outside. The check in was fast and the staff was friendly. The rooms are older but have been upgraded. The breakfast was small and fast not a lot of room for seating. Across the street is O'malleys pub wich is a good stop. Would i stay again? Probably not unless i had no other option. Price was fair for the room.

Was able to park close to our room on a very cold night. Mattress was very comfortable, not as soft as our previous stay at a NY BW property. Room was very quiet, given its proximity to Dulles Airport

Prices were good, room clean,everything worked, rooms were updated. breakfast excellent, close to expo center & our favorite food places. Will stay again on our next train show. Park right in front of our room.

The hotel was great and will be back. The location was awesome. The breakfast was great and the kitchen area and lobby was very clean and welcoming. The outside of the facility was very clean and neat.

We stayed the night before an early am flight out of Dulles for a two-week trip. They have a good rate for the parking package. Staff are terrific, the rooms are clean and the beds comfortable. But the heater/AC unit is noisy as all get out so we didn't sleep all that well. Basic, basic, but it's also location and price.

Excellent location near IAD; shuttle service always on time with helpful drivers for bags. BW breakfast is well-prepared; large variety of hot and cold items; great coffee. Clean rooms with comfortable beds; quiet area but near some light shopping.

Shower was UNSATISFACTORY. Could not adjust temperature, Knob spun in both directions w/o effecting the temperature. Entry door would not open W/O hard shoulder pressure, then it slammed into the wall.

We took a mini vacation since we haven't had a chance to do so all year and we thought it was going to be a relaxing trip but the toilet was loose the first person came in to fix it and did not do so properly then the second person came in and it was fine. The TV did not work properly and someone had to come in to fix it. One of the lamps that has an outlet on it would not charge my phone so I had to charge it elsewhere in the room. We had two rooms and the other room we had the handle kept coming off someone had to come in to fix that and on our last night there we had the do not disturb sign which we did during the entire trip and the housekeeping came in anyway which was very upsetting because we had sensitive business information exposed because no one was supposed to come in to the room. To top all of this off the employees there do not care they just say sorry about that and move on to the next customer or subject. The hotel location is great the value for your buck is fine but they really need to take better care of their rooms.

What a gem close to Dulles Airport. Staff courteous, efficient, friendly. Shuttle pickup literally minutes after we called from baggage arrival. Registraitonc lerk warm, welcoming. This hotel has exceptional recognition program for BW Elite members. For price we paid, room size was generous. Location convenient, hotel quiet. Breakfast buffet of hot, cold and healthy items also generous. Return to airport a breeze. We will return!

if you just want to sleep one night before a flight, you might pick it. Otherwise, in my eyes substandard to other best western hotels: all rooms direct to the outside, heating with fresh air 24h -> absurdly low humidity in winter. Loud AC, bad sleep, dry skin, guaranteed AC cold after 3 nights

We were traveling out of Dulles on an early flight. We checked in late and were greeted by very friendly staff. There were several others checking in at the same time and the front desk was extremely efficient in getting everyone checked in quickly. We walked in the front door and were off to our room in less than 5 minutes. Hotel was conveniently located near the airport and had a shuttle available. The long term parking rates were far better than other properties that I looked at.

The service at this hotel was excellent. I called from the airport, stating that I didn't have a reservation, but they had a shuttle there to pick me up in 5 minutes. The driver was very courteous and pleasant. The front desk staff was patient and kind and helpful (I was so tired from traveling I couldn't think straight). When I got to my room, I found out I could order some delicious, fresh food from a nearby restaurant for only a $1.50 delivery charge. Comfortable bed. Good, hot shower. Room temp easy to control. Shuttle to the airport in the morning every 30 minutes. The only downside to the hotel room was that it smelled slightly musty. Otherwise, it was great. I will probably stay here again.

We chose this motel because it had a rating of 8.9/10. We checked in and went to our room; the toilet had fecal matter and urine in it. Under the seat had urine on it, as well. The headboard had nasty globs of something on it. They did switch our room but the next room had brown splatter stains on the walls in the bathroom and the main entry/exit door into the room looked to have blood stains on it. The door handle on the entry/exit door was broken, as well. I would not recommend this hotel, at all. We were thoroughly disappointed and disgusted. Pay the extra $10-$15 and stay at another hotel/motel.

Nice and small hotel. Front desk is friendly. Lady check me in is fast and helpful. Breakfast is nice and fresh. Room is clean but it looks small. Excellent staying. I will come back to stay in this hotel again.

I really enjoyed my stay here, excellent rooms with all the amenities you can think off, good breakfast with complimentary shuttle services to the Airport. Check in was pretty quick and a very friendly staff. They also have a store in the lobby where you can pick frozen and ready to eat stuff if you are checking in at late hours. Wifi speed was great and they have a dedicated network cable in your rooms at the work desk for super speed connectivity. Only draw back I see is that they dont have elevators so elderly should ask for rooms in the ground floor.

Visiting Sterling from the UK for the first time, I stayed for 9 nights at the Best Western Dulles Airport Inn in September 2019. The rooms were comfortable, spotlessly clean and maintained immaculately by Best western's cleaning and maid services. The breakfast menu was varied and delicious, and the dining areas clean, spacious and well-maintained. Staff were courteous and helpful throughout, and I enjoyed my stay at Best Western enormously. Full marks to you all! - Martyn Jones (P.S. I loved Virginia!)

It is very near to the IAD dulles airport hence this was a good option. They have a shuttle bus which is a good way to avoid parking in the airport. B'fast was good with lots of varieties and was looking fresh!

Perfect location to be close airport for 6am flight Excellent and helpful front desk Michelle Good spacey comfy bright room shuttle surface Sam Excellent value Great quality and service all round Thank you

Nice spot close to the event I was attending at The Wolf Trap. Needed a pet friendly place for the night. Room was comfortable and clean, the breakfast the next morning was good and everyone working there was very friendly. Would stay again.

We stayed at this hotel after a long day of traveling. The airconditioning was in front of the window and the floor was soaked. The room felt moist. Since we were tired, we had some good sleep and it was okay for only 1 night.

Stayed for three nights in June as a base to visit the Air & Space Museum at Dulles Airport. I was flying into Dulles and used the hotel shuttle bus to & from the airport to connect with the Fairfax Connector service bus to the museum - this worked pretty well. The hotel is in a motel style, with all rooms accessed directly from the car park. My room was reasonably clean but rather worn and dated in decor and fittings. The room was quite dark, with heavy duty obscure curtains preventing views in from the car park. The room had a microwave and fridge. Comfortable bed. A complimentary breakfast was available in the hotel lobby area and was adequate each day. Front desk staff were pleasant and helpful. The hotel is situated in an area mainly of office buildings, with a couple of other hotels and some residential blocks close by. The only place to eat close by is O'Malleys bar in the Holiday Inn opposite the hotel, this was OK. Other dining options locally required a car to access. The hotel lobby had a small selection of microwaveable meals and there is also a small food counter in the Holiday Inn. Overall this hotel fulfilled its purpose for my visit at reasonable cost, but was nothing remarkable; it's main customer base appearing to be those needing to fly out of Dulles airport. Without wishing to detract from the accomdation offered by the hotel, I came to the view that there are better options for hotels as a base for visiting the Air & Space Museum if w you do not have a car, by using the Fairfax Connector 983 bus to Reston Town Center, which offers both accomodation and (very good) dining choices + shops. This route is the bus serving the Air & Space Museum (at the time of my visit).

We found this motel by looking for something inexpensive to fill our need to sleep away an overnight connection at Dulles Airport. We were very pleasantly surprised. The motel was very close to airport (making the Lyft quite cheap), the room was clean and well-maintained, the bed was comfortable, and there was a very nice Thai place close by that Uber-Eats delivered from, even though it was late. I was especially impressed with the front desk clerk, Marian, who provided excellent service.

We stayed in this hotel because it is very near to IAD waiting for our flight to home country. It was very comfortable having the free shuttle to/from airport. All the high ways required a fee tool in order to reach this hotel which is normal in DC!

Check in and out quick. Front desk was friendly and helpful. I couldn't remember name who helped me to check in. She was quick and helpful (Asian) but she looked like shy. I got enough information from her. Thank you so much best western. I will come back.

We had a very good stay. Marian at the front desk was very pleasant and gave the hotel a extremely good image. The hotel staff was flexible with cleaning our room because our schedule was not the normal.

Lori was the most horrible person I ever met in a hotel, She is rude nasty inconsiderate discriminatory and downright obnoxious. She looked at me like a piece of dirty cloth.Tried to prevent me from catching the shuttle to airport saying that my name was not on the list and even refused to give me a breakdown of my charges,, she said I had to get it from Expedia. Otherwise, everyone else was nice and accommodating and the rooms were very clean.The l;ady who cleaned my room was awesome.

We selected this facility because it provided free shuttle service to the airport for our early morning flight with reasonable parking at the hotel.The shuttle service worked out very well. But was very disappointed that this was an motel (entering your room from outside instead of a lobby entrance) instead of a hotel. I did not feel secure staying there. Plus the room was very small and a little grungy, In great need of renovation.

We just needed a place to stay overnight that was close to the airport, as we had a very late flight coming into DC-the drive from the airport took less than 10 minutes. The receptionist was very nice, and got us through check-in very quickly. Our room was clean and spacious. Overall, this hotel served the purpose of what we needed-brief overnight stay with clean, safe room.

The hotel room was fine, very large and had a comfy bed for a few hours sleep. However upon check in after a long and arduous journey we were unfortunately greeted by Lori at the front desk. She certainly wouldn't win the award for personality of the year. Rather rude and completely lacking in customer service skills, made the simple process of checking in feel like an utter inconvenience for her. With so much choice in accommodation we won't be staying here next time at Dulles.

I had just finished a Teaching Conference and was set to fly home.My flight was canceled and I had nowhere to go.My wife and I Called around and found a room at a super low rate @ the Dulles Best Western . I was nervous because I did not know what to expect ,but Marian & Sima were amazing to work with and helped me set up a wake up call and a quick breakfast for my early flight. They really went above and beyond . The Room was amazing with clean smelling linens and a soft comfy bed. This experience was great! I highly recommend the Dulles Best western as well as the Awesome Staff that works here. Thank you again for helping a teacher in need. A+ service!!

The people that run the front desk through the week are BEYOND RUDE! It took 2 hours to check in because what we were told on the phone didn't match what the front desk was telling us. The main office for best western couldn't understand why the front desk were telling us different things! We called them several times during our stay and of course they can't do anything. Customer service and hospitality is NOT their forte! The room was nasty! We found a dead roach by our bed! Stains on the curtains, long black hair everywhere even on our towels, our socks turned black after walking around for 10 mins. On our 3rd day there the electric went off for over 3 hours! If you want to avoid bugs, nastiness, and exceptionally rude people take your money else where. It's DEFINITELY NOT WORTH THE RATE YOU PAY!

It was not clean, there was one towel, and it smelled like cat pee. The front desk area was so smelly it made me throw up. There was poop on the floor in the lobby restroom. It was just no clean and not a good stay.

Very clean room. I like the outside entrance so I could park near my room. Not many restaurants nearby. No biscuits and gravy on breakfast bar. Staff were nice and helpful. Marian at the Front desk was great.

I booked this online and was given false information. I needed a hotel that had free shuttle to the airport. I was told they had 24/7 service at 30 minute wait. Well When I got there their service begins at 4:00 AM The driver drove up at 4:00 AM and was very unpolite. I was late at my gate which caused a lot of stress. I was also told that they had a shuttle to restaurants which was not the case. No shuttle for restaurants.The hotel itself was very clean and breakfast was good. Not a lot of seats though and this place is booked solid.

Best Western Dulles Airport continues to be my hotel of choice each time I bring a group of humanitarian aid volunteers to Africa and need an overnight near Dulles on the way. The courteous service, location near the airport, free shuttle, free breakfast, and competitive price make this an obvious choice for the discerning traveler.

This hotel is old and showing its age, but the biggest issue was with the unfriendly and uncaring front desk personnel. With so many other options in the area, I'd much rather spend my money where they appreciate your business.

The room was super clean and well-decorated. There was a microwave and fridge. The bed was quite small for two people. Breakfast is the big thing at Best Western. Plenty of options and hot waffles. What else could I have asked for?

I have stayed at this hotel in the past and the GM Bushra has always been so helpful to guests. Recently, I was staying at a near by hotel, but the shuttle bus for that location was no where to be found (I waited for quite a long time). I saw BW shuttle coming towards me, so I called and asked Ms. Bushra is I can get on their bus. She immediately said yes, and not only that the bus take me to my destination hotel. Will definitely stay at her hotel again in the future. This GM always puts service first, and so consider of others. Thank you, Ms. Bushra!

One advantage of this hotel is the complimentary shuttle service from/to Dulles airport. Also a free shuttle to the mall in the evening. The hotel is standard with the necessary facilities and amenities. The breakfast was very good. The service at the front desk good and helpful. However, the room was not up to the mark. The flooring was a little dirty and the bath tub had yellow stains. The sleep quality was average. Satisfactory for an overnight stay.

This BW lived up to all my expectations: easy to check in with smiling staff, great rooms with superb beds for a good night's rest. Great variety of hot foods for breakfast as well as cereals, fruits, breads and wonderful hot waffles that we can make. This location offered a free shuttle to the airport and we were so grateful for that service: no parking to worry about; quick ride to the airport as well as courteous, friendly and helpful driver, Mena. This location offers simple, easy access to major roads so the drive back to NC was not so stressful. By the way, the small gift bag to BW members was a lovely surprise when we checked in. Thanks again, BW, for maintaining great, reliable service of high standards!

The customer service here is great, front desk staff was kind and made check in easy! Rooms are plenty spacious and nice, but ours was unclean. It was straightened, everything was in its place, but the bathroom had hair on the floor (gross) and the baseboards and vents and fixtures were caked in dust/dirt. The toiletries were nicely placed on the sink counter, but the soap had been opened, used and put back into the plastic wrapper, and the shampoo and conditioner were used and only about 1/2 full. It appeared housekeeping just took used items and put them back where new items went instead of replacing. It's gross and un-hygenic. It's unfortunate, because the location is great and the front desk staff was wonderful, but we won't stay again because there really isn't anything they could do to offset a dirty room.

Love this hotel, been using it for about 5 years now, never any complaints, they are always accommodating to my requests, i wouldbt stay any where else, convenient to a great restaurant, easy to find.

Your front desk clerk Lien, was amazing and she helped me with all of my needs! She was quick, responsive, and knowledgeable! More employee's should look to her as a great example of the proper work ethic to have!

stayed I night on arriving from uk and stayed before flying home , stayed 3 previous times , and still didn't disappoint ,rooms lovely and clean , lovely bed , and coffee 24/7 .…. staff great ... thank you best western

I'm surprised at all of the 4-star reviews for this dingy old hotel that surely only gets business being near the airport. The rooms and dining area are cramped and dark, our TV didn't power on, and the windows were so thin that we heard every step from people walking by. But the proximity to the airport is very very convenient, and miraculously the sound of planes is not an issue. The breakfast food was good. The staff were all friendly and accommodating, including the cleaning crew and food services. Hopefully the hotel can use their revenue from business travelers to renovate into the 21st century

Lobby was up-to-date and welcoming. Breakfast bar had more options than most hotel breakfasts that I've experienced.. Room was a bit dated. The biggest disappointment was realizing our room had been given to someone else. Yes, we arrived after midnight, but I had mentioned that we would be coming in after midnight when I made the reservation. There was one room left and the third person had to use a cot. I didn't realize you couldn't depend on the reservations!

The shuttle at the airport drove past without stopping, we had to take a Taxi to the hotel or wait 30 minutes in the cold. When we got in they did not find the resignation turned out they used my middle name as last name. The room we booked was not available so they downgraded us, but wound up billing us for the more expensive room. When checking out the computers did not work so we had to leave without a receipt. Breakfast starts at 6, that is late for an airport hotel! They offer a bag containing some fruit and yogurt if you can not make breakfast, but we could not raise the receptionist before the shuttle had to leave to get it. Staff are friendly despite all this, but seem undertrained and understaffed.

Use Best Western for al my stays when Traveling to Virginia. The staff is very friendly and accommodating and when I need anything they go out of the way to get what I need. Rooms a great very clean and comfortable.

Over past several years, I have stayed a four hotels near Dulles Airport and this one was better by far than others such as Hyatt and Marriott franchises. Better value for less cost. Has fitness foom but doesn't advertise it.

Parked my car here for 10 days at $5. per day while on trip. Shuttle to/from Dulles for free every 15 minutes. On last night stayed overnight after long flight home from Europe. In fact sleeping in their bed was best sleep I had since I left. Mattress was so firm and comfortable. Room was very clean. I liked the fast flush of the toilet; have to get one for my home! Breakfast was surprisingly good and hot - scrambled eggs, sausage, potato cakes plus make your own waffle. Coffee nice and hot. Reasonable price and friendly staff.

This first time stay at this hotel and it was wonderful! The property is so clean and well kept! The lobby is very inviting, the rooms are very comfortable and nice sized as well. The staff was very helpful whenever we had a question. In case one forgets a toothbrush, toothpaste, comb, etc. they offer them at the front desk, kellie Nice They offer a free hot breakfast buffet wei Nice helping me and my family which is so nice before a day of traveling. There is also a free shuttle service to the shuttle Driver Sam Helping me and my family for all luggage airport, with pickup upon return from your trip. We will continue to stay here each year before we embark on our family vacation! Thanks so much

Firstly two great things about this place, the beds are wonderfully comfortable and the staff are fabulous. Having travelled extensively across the US Im afraid to say only one word describes this hotel and that is budget and more like a motel than a hotel. Superb value for money for overnight stays but not for anything longer. There is no restaurant although a breakfast buffett is included but choice is very limited. There is nothing in close proximity to eat other than an alternative hotel bar which to be honest is quite poor both in service and food quailty.

This best western hotel was very near Dulles airport lt was clean Convenient and priced reasonably the airport shuttle was free and the The driver Sam very nice and was very pleasant front desk bushra very Nice clerks were welcoming Thank you

My flight connection was delayed so at 10:30 at night I found myself stuck at Dulles and no where to stay. I see BW shuttle I asked driver about room can you help me he tell me sure he call hotel fine one room he very nice guys he the name Sam accommodate me. The shuttle picked me up and safely delivered me to the hotel, greeted by the sweetest desk staff person who took care of toiletries for me (all packed and already on its way to Hbg). My room was large, clean, and quite comfortable. The free Breakfast the next morning was great, and once again staff were kind and accommodating. The shuttle delivered me back to Dulles so I could continue my trip home. I would definitely book there again. Thanks for your kind service!

Less than 10 minutes from the airport. Shuttle service excellent. Both delivery and pick up. Clean, well equipped room. Great free breakfast. Front desk even adjusted my rate to save me over $40.00 to apply AARP.

Having missed my connection at Dulles, it was past midnight when I started looking for a place to sleep. Thanks to Vonda in the United baggage office and a man who made a call to the Best Western nearby, I found Laurie at the front desk sweet and welcoming. My room was spotless, the mattress soft and complementary breakfast nourishing. Thanks for being there when I needed you, Laurie et al!

Had to stay for night due to a flight change. Mina was a super awesome shuttle driver and very courteous. Carmila was very hospitalible and knowledgeable. Let me know where everything is and if i needed anything where I could go.

I chose this hotel to stay for one night (initially planned for a few hours) between a Trans Continental flight from San Francisco and a flight to Geneva (Switzerland). There is no hotel shuttle after a certain hour. I waited for maybe 10-15 for the shuttle to arrive. Easy check in. Room was very basic. Had everything you needed for one night. Complimentary breakfast. But no restaurants within walking distance.

Room is clean and average sized Bed is very comfortable Breakfast is very convenient with hot selections The staff is kind and polite The area is quiet but looked safe and had relatively close restaurants ( but you have to have a car) I will certainly come again

Outstanding staff. More than helpful. Very pleasant stay. Room was clean and neat. Have stayed before and plan to say again. 200 characters for a review is substantial. Difficult to meet the200 character requirement.

My family and I stayed here before flying out to Ethiopia. We had a lot of people and a lot of luggage in our group. The rooms were a little tight for all the luggage, but we managed. The room was comfortable and the breakfast was good. We just had a little issue with getting the airport transfer. They said they would have two shuttles for us before of the size of our party, but when we went to the lobby in the morning they said that one of the shuttle drivers didn't show up. However, the one shuttle driver that was there, Mina, was amazing. He took two quick trips and helped out with all of the luggage. We really appreciated him!!

I have stayed at this hotel several times over the past year. I fly out of Dulles often and this hotel makes it so convenient to get back and forth to the airport. The shuttle service is excellent as well as the hotel. The rooms are clean and quite. I have parked my car there also on one trip for two weeks and the staff worked with me to get me a great price. Love staying at this hotel.

Exactly what we were looking for, same price as a comparable AirBnB but more privacy and less hassle. Super fast and friendly check-in, 2pm late checkout accomodated no questions asked, and delicious cookies at the front desk! Clean, modern room and comfortable bed. Mostly quiet, only a bit of muffled noise from the neighboring unit once, traffic barely noticeable. The worst thing I can say is that I wanted the fan to stay on during the night for the white noise, so I switched it from heat to fan and it got a little chilly - but even the nicest hotels have the same type of heat/air units. Use of the pool at the neighboring hotel is included, 7am I believe until 10pm. Nice outdoor seating area in the courtyard when the weather is better. Washington & Old Dominion bike trail a mile away, and NINE (9!) craft breweries within five miles, most on or near the trail - check out LoCoAleTrail.com. We'll have to come back!

Basic but comfortable room with TV and tub, microwave and seperate vanity. Door a bit tough and no elevator. Free coffee and juice in lobbey. Decent internet and staff was friendly. Free airport shuttle as of 4 am. I had free breskfast included but left too early.

Bed was extra firm, and wasn't asked for my preference thus I slept terrible and woke up sore. Had issue with keycard initially given to us when trying to enter room, had to return to the desk for it to be reprogrammed. Other than that my stay was okay for what I paid.

The front desk staff was very nice but this was more of a motel like a days inn not the typical best western . Rooms small outside entering and no real business center or amenities . Not what I expected

Wow all i have to say is i have no regrets what so ever about ky stay.. i stayed with a 3 month old a 10 year old and i was so pleased.. i stay in bigger abd better hotels but bever even get this kind of service. The manager and staff was the best and the owner was so nice and respectful. I dont know if its just this location or all but this was by far the best... 5 stars for me

Stayed here due to a missed connection flight. The hotel was close to the airport and very clean. The room had extra pillows and blankets. The staff was very helpful and friendly. The breakfast had a good variety of choices and everything was good. Would recommend!

I've stayed at the facility before it became a Best Western. The staff were polite and helpful, parking is good and the shuttle runs every 30 minutes. The rooms and breakfast and internet are all fine, and I will certainly check availability the next time I have a trip of more than a few days – I was gone two weeks so the savings on parking almost pays for the stay.

Very helpful and attentive staff. Clean room and good amenities (high speed internet, TV, gym, breakfast) A very good rate compared to other hotels in the area. I will stay a Best Westerns in future travels.

We stayed here while my son scoped out apartments in the area. Free breakfast (waffles) and clean, I didn't notice too much airplane noise from Dulles. I would recommend that they change the beds, maybe even go from full to queen.

From the time we checked in we were treated so good! Even a call to the room after we arrived to make sure everything was ok. Every member of the staff we saw was so friendly amd accommodating. The driver of the shuttle to the airport was awesome also! Not one complaint from us! We will stay again!

My flight connection was delayed so at 11:30 at night I found myself stuck at Dulles and no where to stay. I called BW and they had one room left to accommodate me. The shuttle picked me up and safely delivered me to the hotel, greeted by the sweetest desk staff person who took care of toiletries for me (all packed and already on its way to Hbg). My room was large, clean, and quite comfortable. The free Breakfast the next morning was great, and once again staff were kind and accommodating. The shuttle delivered me back to Dulles so I could continue my trip home. I would definitely book there again. Thanks for your kind service!

The lobby was very beautiful and festive with holiday decorations. The staff was very polite and professional. I observed the Manager Bushra C. training her new employee. It's great to see new employees get trained with the tools that are needed for excellent customer skills. It's seems to be a major change since a few years ago. A lot of positive improvements. The manager Bushra C. seems to have a positive affect on her employees. When you have dedicated Leaders it truly trickles down to the staff. When you have a Manager that's dedicated it's changes everything.

The hotel is easily accessible and has a very nice park/fly program. It is a two-story hotel and there is no elevator. If stairs are an issue, ask for a first floor room. The King room is very spacious and has a desk, flat screen TV, microwave, fridge, sofa and coffee table. There is lots of bright lighting each with extra outlets in the base. There is no safe. Reliable shuttle service to the airport.

Very clean hotel with excellent customer service. I would highly recommended it for family and friends. Rooms are clean and updated. The location of the hotel is decent too. The breakfast was also good and staff members were very helpful and willing to help you and answer any questions you may have.

After our flight from Newark to Heathrow was cancelled due to severe weather our group of 19 made our way to Washington to pick up a flight to London the next day. After no sleep for 29 hours we were looking for somewhere to rest our weary heads. The Best Western hotel managed to accommodate all of us and provided a free shuttle bus to fetch us from the airport. What a warm welcome we all received. A lovely hotel, with clean, good sized rooms and very comfortable beds. Complimentary toiletries, toothbrush&toothpaste and shaving cream&shaver were provided and with tea and coffee making facilities it felt like a real haven. After a blissful nights sleep, a free breakfast was available the next morning which included eggs, sausages, hash browns, waffles, cereal and fruit as well as juices and coffee. All staff (receptionist, housekeepers, waitress and Kate from O'Maleys pub where we had a drink and something to eat) were friendly and polite. This was an excellent, good value hotel and I will definitely be staying at a Best Western hotel again.

Following a number of delays and flight cancellations the Best Western offered welcome night of respite. Given there were 19 on is staying in the hotel we were all accommodated with ease. The facilities were a little dated but clean and well maintained. The staff were friendly and accommodating. For a small hotel the breakfast on offers was varied enough for everyone to have a substantial meal including those of us with special dietary requirements. There was a free shuttle to and from the airport and also to the local amenities including the local mall. All in all a really good stay at reasonable prices.

They made me feel at home, home away home . the staff is nice .great breakfeast .clean rooms . Front Desk Staff is very helpful, Bushra Manager, Camiila, Sara, Andrew and Mina, the best is they pick us up from the airport to the Hotel and all the time they are on time.

We stayed at this Best Western on the first and the last nights of our 2-week Virginia vacation. The first night we arrived after midnight, so were not surprised to get a 2nd floor room, which would have been OK if there were an elevator! Both nights we were pleased with our room--it was fresh and clean, with extra towels, and a sink area separate from the toilet/shower (helpful when getting ready in the morning). The (included) breakfast was very good, with the usual items--pretty good omelety eggs, biscuits/gravy, very fresh bread items (bagels, muffins, etc.). That first morning we were able to take the hotel shuttle to the airport so that we could get our rental car. On the last full day of our trip we arrived at the hotel very early (around noon) but were able to get our room. We dropped off our bags, then drove to the airport to return the car. We then went to wait for the Best Western shuttle to take us back to the hotel. It was a very cold, rainy day; we were sheltered from the rain, but still freezing cold! We waited 45 minutes and no shuttle came! Finally we called the hotel and were told that the second shift driver had not turned up, but someone could be there to pick us up in 15 minutes. There was no way we were going to wait in the freezing cold for another minute so we took a taxi (should have asked the hotel to pay for it but the front desk was really busy). Our second let-down could have been quite serious. We had asked for a 4:00 AM wake-up call since we had an early flight. We got NO WAKE-UP CALL! Luckily my husband woke up in time or we might have missed our flight! I will give a word of praise to a nice lady in the kitchen who saw we were in the lobby too early for breakfast and brought us a tray with cookies and pumpkin bread. Also the early morning shuttle driver was very nice and helpful. After he loaded our bags, he asked if we had had breakfast and actually offered to run into the kitchen and get us something to eat! So, good job to these two!

In short, this hotel is wonderful!! I stayed for two nights recently on business, and the service I received from the moment I checked in was stellar! The assistant manager (whose name escapes me, or else I'd give her a shoutout) was very nice and considerate, and she very much appreciated that I had been a returning guest. The room was immaculate. Likewise, the breakfast was superb too. Overall, I had a fantastic experience, and I would highly recommend this location to anyone staying in the D.C. area.

Booked this hotel thru booking.com for one night, my flight would land at 5 am so they told me I had to book an extra night because they will keep a room occupied even if I would be there only the day after. I wanted to be sure to have a room available straight away after landing so me and my family could rest a bit. Sent a mail for confirmation no problems. Arrrived at 5 am at the airport (very good shuttle service!) and they brought me to the hotel. Got the keys, went to my room, found out that was just left from somebody else. Back to reception, told the guy I asked and paid for a night in advance to be sure I will have a bed available and the room wasn't ready! Tired and pissed off,I wanted to speak with the manager, she was not available, the maintenance guy offered himself to clean the room for us.... No thank you! \\After a while they gave us a temporary room( The disabled people) while they were preparing ours. At least we managed to have a shower and rest a bit. Finally around 10 pm we had our room ready, thanks God. The thing is: place easily accessible, nice and clean breakfast is good and varied. Very close to the main shopping centers. What really disappointed me is that I asked and paid for an extra night to be sure I had a room after a long and tiring flight with my family and as soon as I got there the room was not ready. They did not know that somebody just left (lights were on and the bed was not made). When I finally met the manager in the morning she agreed for a 100$ refund.

Excellent service and a very hospitable welcoming. Our hostess was very helpful in finding extra rooms for our work crew and able to extend our stay when required. She was also helpful in finding restaurants for us to explore, since we are new to the area. The staff was friendly and very accommodating to our needs. Thank you Bushra for your warm welcoming and professionalism.

I travel at least half the year for business all over the US and am loyal to Best Western specifically because of the extraordinary customer service no matter where in the country I go. I stayed at the Sterling/Dulles BW for 2 weeks for work. In this case, I am more overwhelmed (in a positive way) than usual by the staff at every level. Every single person is not only friendly, helpful, effective and professional but obviously takes great pride in his/her work. Bushra stands out far and above anyone else in the hotel industry. I felt like I was staying at a luxury hotel with the care and attention I received (and I have stayed at luxury hotels to be able to compare!). The hotel is clean and maintained. The breakfast selection varied every day which is greatly appreciated when staying for a 2 week length of time. Housekeeping staff always made up the room perfectly. I felt safe and secure at all times. There is an outdoor open seating area with smoker posts (appreciated). It rained several days and as soon as it stopped each time, someone came over to wipe down the chairs. Attention to detail like that is high quality service. There's a picnic table in a grassy area in the back which seems to be animal friendly for walking a dog. The hotel does accept pets with an additional fee. I am supremely satisfied with this BW experience and will definitely return, either for personal or business reasons, again. Thank you for exceeding my already high expectations!

Last minute trip....arrived in IAD 10:00PM....called numerous hotels before I got lucky. I just needed a place to stay....not the penthouse suite. What a great stop, the price was unbelievable compared to others I called...but what really made it a great find was the staff....could not have been more accomodating....check it out if you end up in IAD

We always have a great experience here with reserving, checking in, facilities and departing. Every time we come to IAD to fly or just to visit DC for the weekend, we stay here! We appreciate everything Bushra does to make it enjoyable! Thank you!

Very clean and courteous staff. Prompt shuttle service from the airports ( every 30 mins To and from ). Fast WiFi. Breakfast is full of many different choices so everyone will be happy. Everything one would expect from a high quality hotel. I did not have time to go to the workout room, but saw many different equipment choices.

My husband and I spent one night at this hotel because we had a very early flight out of Dulles in the morning. The desk staff were very friendly and helpful to us, making sure we had a "to-go" breakfast bag, the shuttle was scheduled for our 4am departure, and a wake-up call was scheduled. The room was clean; the staff helpful; the shuttle on time. What else could you need?

I love Best Western, but I will not stay at this hotel again. The sheets had weird stains on them, and they felt moist when we arrived in the morning. Also there was no swimming pool, they let you use Holiday Inn pool across the road and it not close to any good restaurants. The staff at check in was friendly but when we checked out they were careless. We are elite members and they had several goody bags that they were giving away to other customers but we were never offered one.

My family stays at Best Westerns frequently, and we've never had an issue with them. The staff are friendly, it's clean, it's a good value. But we had a horrible time at the Best Western at Dulles Airport, so much so that we cancelled our second night. The lady at the front desk was extremely rude to us. We had booked our stay here the night before we had to catch an early morning flight because we thought their website said the shuttle runs 24/7. When the receptionist told us that wasn't true, she told us that this was our problem and not hers, and offered us no help in finding a local taxi company or some other way to get to the airport. On top of that, our room was dirty, and the hotel has no elevators. We will not be going back to this Best Western.

Booked here last minute. Just wanted to thank the staff here for your hospitality. Everybody from the front office, to the maintenance guy, to the lady setting up buffet...super warm and friendly. Shuttles were on time and convenient. Made my stay great. It's a great place for an in-and-out stay. Room are a little dusty but all good.

Conveniently located motel with good shuttle to Dulles airport. Reasonable rates for leaving car while traveling followed (or preceded) by an overnight. Very good breakfast included. Staff was uniformly helpful.

Easy checkin / checkout Friendly staff Access to neighboring facilities for swimming and dining Very good access to Dulles Airport with free airport shuttle Very comfortable room Easy to locate by Google maps

I stayed at this property 2x during this trip. The 1st night was better than the last. Adequate for a quick overnight stay before leaving for the airport, but not much beyond that. 2nd night stay, did not get room type reserved, toilet didn't work properly, had to change rooms, service at desk seemed unorganized. Had to ask for room key, was not given directions to room, etc.

Stayed here while visiting family- great value, good location, great staff. I would definitely stay here again. Surprisingly quiet for the location. In room wireless was pretty quick, and I like that they still gave the option of using a wired connection.

I was in Sterling on 7/28-29/18 to present at a conference. I had made my reservation at Best Western through Expedia. I had unwittingly dropped my driver's license in my car before traveling to VA from NH (TSA allowed me to travel by asking me additional questions). When I tried to check in to BW at 10 pm, the receptionist (Mina) would not let me without a picture ID. I showed her all my credit cards, and even had my colleagues (who were staying there as well) vouch for me. No dice. She called her supervisor, who backed her up. I had to cancel my Expedia reservation (for $72) and have one of my colleagues (Casey) take it over—at $25 more. I wanted to use a AAA discount, and the colleague paying for the room didn't have a card. The other one (Lori) did, so Casey slipped her her credit card to pay for the room. Mina didn't check to see if the cards matched, and checked me in using Lori's license and AAA card, and Casey's credit card. (If I'd known that I would have used someone else's ID!) I don't know what I would have done if Casey and Lori hadn't been there, BW was prepared to let me sleep on the bench outside. When I finally reached my room the first thing I noticed was the smell of mold and mildew. Definitely NOT worth the increase in the price of the room. I understand that rules must be followed, but there are extenuating circumstances. I had another guest vouch for me, as well as all sorts of other identifiers on me. They could have even checked with the conference organizers! BW and it's employees showed no sympathy for my circumstances. TSA let me through (both ways) but BW wouldn't. I used to always seek out BW when I traveled. I will now go in the opposite direction. Shame on BW. (This is not letting me use the rating scale below, but if it did I would give the service, cleanliness and rooms a one out of five)

Extremely disappointing experience. Was sent here with a hotel voucher from United Airlines around 11:30pm after a long day of international flights. There were about 10 people in line with majority having the very same vouchers. Clearly neither party communicates with each other because the vouchers do not guarantee you a room. We were all informed by the front desk staff that hotel was completely booked and they couldn't help us so we were stranded at the hotel without a place to sleep. They did not offer to help us find a different hotel with an open room. We were just SOL. Luckily we found the nearby Hampton inn which was much higher quality with some open rooms so all of us could get some much needed shut eye.

Needed free weights; Best Western did not have them, but they have a deal with the Holiday Inn next door so I was able to go over and use them there. Really handy for Dulles; comfortable and inexpensive. (While mid-range, it was below $100 per night.)

Stayed here for one night to catch flight next morning. Room was clean and adequate for the night. No elevator so you will have to haul your items up a flight of stairs outside as all rooms are entered from outside. Very bust place. Not much in the area as far as places to eat. Gas Station at end of road to fill your rental car before returning which is a plus. Room was quite though a lot of construction crews staying there during their projects in the area. Rooms are a little pricey for what they are though. If staying just a quick pass through this is fine.

We chose this hotel for its proximity to the Dulles Airport and for its shuttle service to and from. We found the hotel to have a clean room, very comfortable bed, and a a really good breakfast! It's not fancy, but certainly convenient and clean. We appreciated the shuttle service and really enjoyed their breakfast. We will stay here again the next time we fly from Dulles.

This was an excellent hotel with clean rooms and amazing shower. The staff were very friendly and both checkout and check in were efficient.The breakfast was fresh and wide spread. I would definitely recommend this hotel to others.

One night stop prior to flying out. Very friendly staff. Had pre-booked a late check out and was pleasantly surprised to find that as I was a loyalty club member they waved the fee (love that!). Also very glad to see they run a regular complimentary shuttle bus to the airport, just book yourself on at reception, another excellent service. No dinner restaurant but the hotel next door has an Irish bar which is good. Another plus point is that there is a gas station right behind the hotel so it is ideal for topping up the hire care prior to return...what a bonus! Overall we were very happy with this hotel and would return anytime.

I had wonderful experience while I been there. ALL of the staffs were so kind, friendly and passionate. This hotel will definitely be my first choice when next time I visit. And the breakfast was good.

We stayed two nights here this week, 7/3 & 7/4. The rooms are standard for the class of hotel, but the beds, pillows, and supplies were very comfortable and well kept. The breakfast had variety each morning for the warm food selection while the standard items remained consistent like the yogurts, bread selections, juices, and two waffle irons. Both morning buffets were delicious and served with quality paper plates as opposed to styrofoam. There is ample seating, both inside and out. What stood out the most was the extraordinary care from the staff. The breakfasts were well attended by at least two to three staff who clearly took pride in their work. But the attention to detail and joy of helping didn't stop with the breakfasts. Each and every interaction was extraordinary. Better than many 5 star hotels I have visited. I would definitely recommend to anyone needing to stay near Dulles to stay at this Best Western. It's the people that really make an incredible difference, and I'm glad to have spent two nights.

I had a pleasant stay at this B.W. Everything is very clean and the service is the best you can get. They also have a free shuttle service There is a Resteraunt/Bar at the Holiday Inn next door.This is a Motel and you enter the rooms from the outside

An average rating may be an excellent rating for the right reason. This place was clean, had great service, and was well priced. The real reason for choosing it was because of its proximity to Dulles Airport. The hotel had no perks that stuck out and I really was not looking for any. Would stay here again.

Nice place for a pet-friendly stop over. Front desk was very attentive and nice. Room was spacious and clean, beds were very comfortable. They have a big area for your pet outside. Breakfast was very good they had cereal yogurt hard boiled eggs oatmeal make your own waffles scrambled eggs sausage hash browns probably a lot more that I can't remember. The GM Rylan approached us this morning and wanted to know how everything was which I thought was really cool. We had gone to the Caps game the night before big fans. Definitely would recommend for a stopover especially if you have a pet.

Comfortable bed and pillows, very clean room and friendly staff. The breakfast had many choices, Internet was strong.The location was quiet. I would definitely stay here again. it was easy to get an Uber into DC from this location.

A group of us stayed here for the weekend surrounding the Rolling Thunder event. Best Western is very motorcycle friendly, clean, and welcoming. We had no issues with any of our accommodations. Continental breakfast started early and was very good.

nice hotel , staff pleasant and helpful went the extra mile check in was swift , small shop and restaurant adjacent , free parking fridge microwave in rooms swimming pool , near to airport and Arlington cemetery

Nice hotel in quiet area close to Dulles Airport. Staff were super friendly and helpful. Hotel guests can use the pool at the Holiday Inn nearby. Breakfast was nice. Room was lovely. Wi-fi was adequate and reliable. No complaints.

I used this hotel because it was close to where I was running a 5K. Checkin was especially awesome, she went the extra mile with everyone I observed checking in as well as for me. She was friendly, genuinely happy to be taking care of everyone and is certainly a credit to Best Western. The cheese omelets for breakfast were also quite good.

This hotel was very basic but adequate. Stayed one night on business. Seems to have a lot of guests staying for the airport. The room were very basic but clean and comfortable. Left before breakfast in the morning but staff was setting up and was very accommodating with offering fresh fruit and yogurt before I left. Would stay again.

Very nice hotel. Staff was wonderful and transportation service to airport Excellent! Breakfast had lots of variety and food was good. Only downside was exterior corridors but I knew that when I booked the hotel. Inside and out was very clean and well maintained. Enjoyed my stay.

As pilots we always books hotels with allows us to change reservations for early departure, we arrived at this hotel on the date planned, as our schedule change to depart 2 days early and we advice about this the day we check inn, this hotels pretends to charge for the two nights we did not stay, we talk to expedía and then they agree not to charge those two nights but instead charge one night for early check inn, check inn time for this hotel was 3 pm and we check inn at 2 pm so the charge un day for allows us to check ONE HOUR early, they did not advice us about this, I make a complain to the BEST WESTERN headquarters and the HOTEL lie about our check inn saying we check inn at 8 am, we have proof of our arrival at 12,30 pm that day at signature aviation ,so we could not check inn at 8 am, I believed if you want the money ,well uses whatever rule is in print, but never lie, bad bad business practice. I will make sure my company stay away from best western hotel from now ON , they are banned from our business, no one did nothing to fix it.you loose a business just for few dollars. DO NOT LIE WHEN DOING BUSINESS .

We travel a LOT. We have stayed in hotels from 2 stars to 5 stars. Although the physical property is important, it is customer service that can make or break a stay. Today, customer service made this a 5star property. We were greeted and checked in by “Dan” (Sulaman Daniel). Wow! This young man should teach hospitality classes. Professional, pleasant and efficient. He made us feel as though we were checking into The Willard. I hope Best Western sees what they have in this man. As to the property- it is a great value. Updated rooms. So close to Dulles airport with a shuttle and free breakfast.

... ended up having five more! Best Western, Bestern Northern, Best Eastern, Best Southern, Best EVERYTHING. I booked the first four nights for closeness to airport and Washington DC. Thinking I was arriving at 12:30 lunchtime (from Australia), I was surprised to find darkness. It was 12:30 after midnight. Camilla found me a room straight away and after travelling for over 40 hours, I really appreciated her efforts. I couldn't bellieve things just got better after that. When I asked for boiling water (I'm a tea drinker), instead of directing me to the 24-hour coffee and hot water stand, they went into the kitchen and brought me piping hot water for my tea. The shuttle bus driver dropped me off at the correct stop for a Washington bus. My shaving cream was arrested and confiscated by airport authorities - Best Western met this need immediately. Dan, Frank, Erick and Camilla helped me with taxis, shuttle to local Walmart and shopping centre, buses to Washington, ensuring I had U.S. currency in low denominations, posting my post cards to Australia and England, showing me how to make waffles (delicious), and more boiling hot water for my endless thirst for more tea. Breakfast? The ladies could not have been more accommodating. They seemed to enjoy my voracious appetite and accompanying compliments. Thank you ladies.

We decided that we needed a hotel that was close to the airport just for one night. We chose this hotel as it was great on price and we didn't need any other facilities offered by other hotels. The room was adequate for the one night yet we did find it comfortable. The thing that made it a great stay were the staff on reception and the ladies in the breakfast room. These ladies were genuinely interested in helping others and ensuring that everyone had a good breakfast. It was a pure delight to see this which you wouldn't necessarily get with other hotels. Breakfast was actually a surprise. Considering it's included in the price, you do get a good choice that ranged from fresh fruit, yogurts, Danish pastries, waffles (cook yourself), toast, bagels, and cooked food such as sausage patties, hash browns, and scammed eggs. Good range of hot drinks too. Overall surprisingly good hotel and really good value for money with the addition of very friendly and helpful staff.

Honestly for what you pay and how close it is to the airport I don't think you can do any better. I know it depends on when you stay, but we stayed on a Friday night before a 6:00am flight to Florida and it was only $59. The only thing to be mindful of is they don't pick up at the airport when you come home after a certain time. It's not a 24hour pick up situation.

This Best Western is outstanding. The service was excellent, the rooms were very nice and comfortable. Breakfast is very good with a great selection and variety of breakfast items. The shuttle to the airport was on time with a very pleasant driver. The pick up from the airport was also a very positive experience. I highly recommend this hotel for overnight parking in using the park and Fly.

Overall the hotel met our needs. The only surprise was an additional charge for extended parking. We had to pay $35 extra dollars to park for a week. Cheap as compared to airport charges, but this brought the price right up tp other close hotels with a higher rating.

Our family was driving down the East coast of the USA and were looking for a affordable hotel stops along the way. This was one we selected and in comparison to the other two we stayed at this was by far the best. Comfortable beds, clean rooms, free Wi-Fi, and the hot breakfast was great! The only downside was that it was a little out of our direct path and there were a few surprise tolls along the way but nothing the hotel can change!

No major complaints about the establishment. Staff was helpful and available, especially Sayed and Sarah. Everything is very well maintained. My only two complaints are on the quality of the paper products - really cheap tissue and tp, and the lack of a response to an email I sent requesting some special service. A top class business doesn't have to honor every request, but they should ALWAYS respond with an explanation. As I said, not much to complain about. Good value for the money. I'd recommend the king sized bed with the sleeper couch option if you want to use your laptop very much. The other room I was in initially was full of beds! Not necessary for the single business traveler.

Spent the extra $40 for a hotel room that offers a decent night sleep. Beds are in need to replacement; wifi is good and you can leave your car there for $5/day if you're catching a flight. We paid $80 for a Motel 6 type of room.

It a Best Western so you don't need to know if has a spa. But if you are flying in late at night and just need to get to your room to rest this is a great hotel for the price. The shuttle was waiting on us, the check in super fast, the room were clean and it was quiet. I had a few hour before I flew out the next day and the took me back to the airport to catch public transportation to go sightseeing. VERY HELPFUL staff!

This place is filthy. When I checked in, I immediately had to call the front desk because there was a dried urine stain on the toilet seat. They sent Edwin from housekeeping to clean it, who apologized and told me that my room had not been inspected before I checked in. I later realized he was telling truth because when I flung the covers back on the bed, the blanket was full of someone's hair. I'm surprised I didn't see bedbugs. This place looks like those seedy motels that you see people on Cheaters getting busted in. Will never book here again.

Staff was AMAZING. The hotel was nice, clean and accommodating in all areas. I would definitely recommend this hotel. The only thing I didn't like was that you had to go outside to get to your room however; it wasn't a deal breaker.

We checked in late and out early, so our experience may be a bit limited. The room is more like that of a motel (no elevator in the property it seems). Wifi was strong. Room amenities were minimal. Breakfast was comparatively better. We could not spend more time because of an early flight. Shuttle runs every half hour and took us about ten minutes to arrive at the terminal. The outgoing shuttle was full. All in all, I think this best western is a good place for a night.

I was forced to stay at this hotel due to a cancelled flight. I can't say enough how pleasant and helpful every staff member was to me. The room itself was adequate and clean. I didn't love that my room opened directly to the outside, and there was a lot of traffic noise. Breakfast was standard free fare, good enough for what it was. But again, I would come back if I needed a Dulles airport stay again, just because of the friendly faces.

There is nothing special about this hotel. It's adequate and near the airport. There had been some painting done in the room and the workmanship was very poor--drips and splatters were visible. The breakfast had some good options and there is a good-size breakfast area.

This hotel was SO nice, very modern, very clean, and the best thing about it was the staff! I was surprised for a Best Western however this place was awesome. My room (#137) door didn't close properly and the trucks exhaust pipes parked outside of my room filled my room with the latest greatest smell of gas and exhaust. However, even with that, my stay was STILL OUTSTANDING! The bed was very comfortable and the front desk even allowed a late check out. When in the area again, I will stay here for certain!

I stayed at the Dulles airport best western while in the area for work. The amenities were wonderful. Staff were amazing. Room was perfect. I have been and will continue to be a faithful best western client.

Excellent value. Clean , neat ,friendly hotel. Close to the airport with a free shuttle service. Good breakfast and wifi included. Recommended for a short stay prior to an early morning flight. Simple but provides everything you need and a high standard of cleanliness.

Staff was calm despite a lot of activity during the time of check in.The property is beautiful with many(if not all) rooms having access directly to the outside. The bed were very comfortable, especially the pillows. Because I have an unusual sleep schedule, it was difficult to fall asleep but once I did I was out all night which is a rarity for me

The room was very comfortable and clean. Large with comfortable king sized bed. Good shower. The staff were very friendly and helpful. The shuttle to and for the airport worked great on 30 minute intervals The free breakfast was excellent. Lots of good food and decent coffee! All I could ask at the best price within easy shuttle to the airport. I heard another guest using a $5 night car parking option which sounds like a good deal!

I would imagine that, like me, a large portion of travelers who use this hotel are flying out of Dulles Airport. If so, this BW works perfectly. Clean, comfortable, close to nice restaurants, upscale business neighborhood and, most important, just 10 minutes from the airport. Moreover, their shuttle service was very timely and efficient. Dan at the front desk was friendly and responsive to my several questions.

wonderful place very lose to Dallas Airport clean great food enough place to park your car very near to too many places like shopping malls and gas stations ability to have late check-out at least one hr

Staff were friendly and accommodating. The room was decent for the price. The mattress and pillows were comfortable, but the blanket was super-thin. I cranked the heat up, so I was warm enough, but my personal preference is for a heavier blanket and cooler room. Not impressed by breakfast - the scrambled eggs were very dry. But I suppose that's still better than the continental breakfast included with most hotel stays in this price range.

This hotel is just 5 miles from Dulles airport. Plus there is a gas station at the end of the street AFTER the hotel so it is easy to fill a rental car the night before if you have an early flight. The street may once have had an exit to Sully Road (28) but this is blocked so ignore your GPS if it tells you to go right. All the rooms are accessed from balcony or walkway instead of an internal corridor. Despite being so close to the main road the noise was low. I will certainly stay here again when leaving Dulles in the morning.

The complementary hot breakfast and shuttle to airport met our needs perfectly. Staff treated like us Gold reward guests... friendly, very helpfull and accommodating. Our flight was delayed and I wasn't feeling very well, the hotel extended our check out time so that I could rest up a bit. That was really appreciated.

This is a typical Best Westin establishment, it's neat, clean and extremely functional. We used this hotel as a "recovery stop" after an 18 hour trans-atlantic flight from Johhanesburg, via Dakar across several time zones. Staff was super professional and very friendly. The shuttel services offerd from Dulles airport are regular, on-time and drivers are professional with a good local knowledge, which we apreciate very much indeed. The quality of sleep was great, we left the next morning for Austin TX, fully rested and eager to get our holiday on track. I can recommend this establishment to anyone without any reservation.

Great Staff The lady behind the counter could not have any more helpful. She told me about the extended stay parking and the shuttle service. It saved me money and was a lot more convenient than me driving my self to the airport. My stay with Best Western was very good and that will be my hotel of choice for the future.

This is the top Best Western I've stayed in. It was clean, and had a cheerful, friendly, and helpful staff. It seemed to be very well-managed, and it served a great breakfast. I had a great experience there and felt I got real value for the money I spent.

I stay at TV Townplace suites across the street because of my Marriott Elite status. I visit that area a lot. Their shuttle drivers, luis, Haytham, Gary & Dominik are the best employees anyone would deal with. They are proud of what they are doing and they love it. FD also, are the mist knowledgeable and cheerful. That says a lot about the management team there. They deserve to be acknowledged and thanked in writing.

This BW is a Winner for all who travel. This year 2017 I have used their BW Hotel many times located in Sterling, VA. The ride to/from the airport IAD is very short, 10 minutes or less. Staff is very helpful and takes care of me in a short period of time. Responds to ALL of my request in location of the room. Use this BW as it is worth the money spent.

Parked our car here, took the shuttle for a United flight & shuttle picked us up upon our return. Long travel day and during our check in noticed what could possibly be a reason for noise right above us. Mina accommodated us by moving us to another room. We were then far from the possible noise. She was very kind & efficient. Breakfast was fine. Love the 24hr coffee. Will definitely stay here again when using Dulles.

Amazing hotel, very clean and cozy. Professional and friendly staff. Everything you could possibly want within reason is provided on site or very close by. Breakfast was fresh and not and plentiful. Very clean, (they mop the sidewalks daily). Safe and peaceful location. I felt very pampered. The internet was slow but that could have been from the storm that was moving in. Amazing stay, highly recommend this hotel!

I stayed 3 nights and loved it great location close to Airport shopping near by and restaurant across the way. Quiet and peaceful nights. Breakfast could be better eggs and sausage felt Rubbermaid but everything else was okay

Very happy with our stay the room and mattress very comfortable. Breakfast was very worthwhile. Our disatifications are small yet I feel could be addressed easily. 1. Cost of a (little) bottle of water=$2.50. 2. Having a sign to say at desk we have complementary toiletries. Yet could not get a Q tip, an alcohol wipe, what would be good to widen the supples varieties. To thier credit, we wanted to dispose of a medical waste and the maintainance man took control of the situation and took a plastic bag sealed it and assured us it will be disposed of properly. All in all I would definitely stay here again

Just needed basic lodging before an early flight, so we stayed here due to the combination of moderate price and good reviews. All staff encountered were extremely pleasant, including the manager who greeted every guest at breakfast. Room was quiet and clean, and breakfast had hot entrees and good selection comparable to more expensive accommodations. Overall a very good experience and great value.

Just stayed 1 night and place was clean. Panic at reception as the lady couldn't find our booking. Just off a flight so was shocked but it was sorted. 24hr tea and coffee and the hotel nearby for food and drink. Complimentary buffet breakfast. A bit in the basic side but ample for a breakfast. Would recommend but have to stress a bit basic for a very reasonable price. Air conditioning fridge and safe all included in rooms

I spent a night here while traveling for business. Very close and easy drive from Dulles airport. Room was clean and the bed was very comfortable. There are no frills but all the basics are there including a microwave and refrigerator. The free breakfast in the morning was amazing! Staff was friendly and helpful. It doesn't have a restaurant but there is one down the street. Only part I didn't care for is all the rooms face the outside and there's no elevator. For 2 floors that's ok and luckily my luggage was light.

Friendly staff, clean room, comfy beds at a reasonable rate. Appreciate the shuttle service to and from the airport. Driver is so pleasant and helpful. Always carry a smile on his face. Also took advantage of another shuttle to the mall for dinner. TV reception is surprisingly poor. Ended up having to watch a game on the laptop. Overall a very pleasant stay.

Excellent location close to Dulles airport, complimentary airport shuttle suitable for all airport flights. Clean room with excellent bed. Free Wi-Fi on hotel campus. Plenty of hot breakfast items. Exceptional hotel personnel. Would highly recommend anyone to consider staying at this hotel

I had read TA in planning our vacation and read one or two negative reviews on this motel. This place could not have been cleaner, easy to get to and accommodating to our VERY early flight out of Dulles. The room was perfect. The bed was VERY comfortable. But the staff REALLY makes this place special. Since our checkout was in the wee hours, they arranged a taxi service ahead of time for us; they packed take-along breakfasts for us and even prepared fresh coffee just for my wife and I. What more could one ask for in an airport motel ? NOTHING !!

Nothing fancy old Best western but in fair shape. Room was clean and had everything needed for a 2 night stay. Food was good in the am but not much close by. Good spot for long term parking at dulles.

We arrived late (after midnight) after a long day and 3 flights from Australia and some issues picking up our hire car.We appreciated the easy check in and there is plenty of parking. We struggled to get our big bags up the stairs but the room was a good size and clean. The bed was comfortable and the area quiet and we slept well.The bathroom facilities were good, although the flushing toilets were quite loud. The breakfast was OK with reasonable variety. We would recommend this hotel as a good airport hotel.

Nice clean room,comfortable bed,friendly staff on both our visits. We use this hotel when we travel from Dulles as they have a park and fly program. The shuttle is prompt and also friendly and safe drivers.

Customer service and breakfast was out of this world! Keep expectations of the room in mind, but the hospitality of the staff was some of the best I have ever had. I would recommend this hotel if you need to be close to the airport and would like a good hearty breakfast in the morning.

I can't say enough about what a great value this hotel is. If you need a place to stay near Dulles Airport, this is the place. Free shuttle to and from the airport so if you are flying out in the morning, turn in your rental car the evening before to avoid hassles before an early morning flight. Walk to O'Malley's right across the street for dinner.

Hotel provide free wifi and free airport shuttle service is from 4 am. It is excellent for early traveller. They do offer on-the-go breakfast box for those who need to check-out early, but the box is rather unappetising. The service is good with every staff willing to help. The room condition is moderate, but I don't really like the access to the room (outside the office, without any other gate). Overall, it is a budget hotel and a place to stay for early and late flight connection.

Positives: Staff was extremely pleasant to deal with (front desk and maintenance). Hotel is close to airport. The shuttle runs every 30 minutes to Dulles airport. Negatives: Cable sucks in this hotel. If you want to watch anything on tv, I would suggest another place. Not many places to walk for food around hotel.

Good size rooms, comfortable bed, Free Wi-Fi, Refrigerator, microwave, coffee make, hair blower and lots of great parking included in the price of the room and you get a good breakfast and all this is with the price of the room. great price place to stay at

My husband and I were going to be in Europe for two weeks, so I searched for the best deal among the hotels that offered parking as long as you stayed for one night. This was absolutely the right choice. It was easy to park our car, get to the airport, and catch the shuttle when we returned to Washington. The hotel was clean and very accommodating. The hotel staff was so friendly and helpful; everything went smoothly. We will definitely stay here the next time we fly out of Dulles.

Great find. Erick at check in was very professional and helpful. Hotel does not have restaurant but there is one a very short walk away and room service is available. Long term parking is available at no cost and transport to and from airport is also available. Room is clean and well appointed.

Iceland aircrew were top notch, aircraft clean, flights on time and uneventful. Family and I would recommend this airline and the Best Western Hotel suite (Dulles/Sterling VA) for single/business/family travelers. Good connections to the hotel, which was clean, staff friendly, well located, and secure, with buffet breakfasts to look forward to every AM. Family and I recommend.

Check out was not a simple process as computer system was being updated on a Monday morning. Whoever scheduled the upgrade for this time of the week is incompetent. I could not get a statement to check my account.

After being stuck in traffic and missing our flight, we needed to find a place to stay the night that wasn't too expensive. The Best Western hotel is simple but clean and comfortable, and offers great value and excellent service.

This hotel is wonderful! Very clean rooms, but small. Was initially concerned about the rooms opening to the outdoors, but we felt very safe. Hotel is in a nice, quiet area with single family homes across the street. Will definitely stay here again in the future.

I cannot say enough about how great I slept here. The bed was so comfortable with lovely linens but the best thing was the whisper quiet AC. Also there was no traffic noise so it was a great night's sleep. I don't think I've ever said that about a motel before.

Especially, your hotel is good friendly for my dog. It was safty to stay at your hotel even if we have pet. And enverment was good. Breakfirst is a little poor, but there was no problem. Unfortunatly location was a little confuse, so it is helpful if there is detail information map on the web site.

Comfortable place and not bad at all for the price. Will recommend for a quick stay. Breakfast was good both days. Good service overall. Had issues with the room card key but was fixed immediately. Comfortable place and not bad at all for the price. Will recommend for a quick stay. Breakfast was good both days. Good service overall. Had issues with the room card key but was fixed immediately.

The staff were excellent. Their patience was also out standing. My wife needed to get a PC and print off the passes for our flight, the staff was there to help her. We needed a driver to take us earlier than their service started, the staff took care of that.

Cheerful and smiley staff that is eager to help from the breakfast bar attendant to the general manager.Room was clean and checking in and out was a breeze, and the gift bag was a nice touch. Great experience and great value. Highly recommend.

We have had two extended stays here. We couldn't find a nice hotel at a better price in our desired location. We highly recommend it for its delicious breakfasts and clean, quiet, comfortable rooms. Not noted on its website is the free use of the swimming pool at a neighboring hotel.

Well arranged, attractive facility and friendly helpful staff from the Front Desk to Housekeeping. Location has convenient proximity to satisfactory restaurants. Good airport shuttle support. Guest laundry is a welcome amenity for the long duration traveler.

Landing at Dulles Airport the hotelnis only 4 miles away. Welcomed as respected Best Western Reward members we immediately felt home away from home. The beds were comfortable, the room was clean and spacious and breakfast was beyond my expectations. Kind staff throughout the day and services. Good job Best Western Dulles Airport Inn!!

Convenient location for layovers at Dulles. Hotel offers shuttle to nearby mall which has several restaurants as well. Staff is very friendly and helpful. Keep in mind there's no elevator (in case you have lots of luggage)!

If you are looking for a economy priced hotel in the Dulles Airport area. I highly recommend this one. I was extremely pleased with the professionalism and friendliness of the staff. ALL staff from the manager to the service workers/maids/shuttle drivers, constantly were attentive and asking what they could do to help you. Only in extremely high priced hotels have I experienced this level of customer service. The hotel is very clean and rooms are very nice. There is 24/7 coffee available in the lobby and a small convenience store. There is a swimming pool and restaurant across the street at Holiday Inn where they also are very friendly and welcoming. Breakfasts are free and they offer a nice variety from homemade waffles, to fruit and yogurt, bagels, eggs, bacon.....something for everyone. They have a nice little breakfast area where you can also take a coffee break and work at a table. Wifi is free and works well. I had no issues with this hotel and hope that someday my travels will allow me to come back and visit someday!

Park 'n' Fly program great; shuttle prompt and courteous; staff friendly; breakfast very good. Price right. Ride to airport brief. I liked the way the room door opens to the outdoors. Room was spacious and fully equipped; bed fine. Choice of colors and textures inexpert, I think. Room poorly ventilated; it smelled ill when I first entered -- from decades of use -- and smelled that way all night long: smoke? pets? mere humanity? Was bearable but not neglible. A/C unit under window seemed to remove no moisture from the air; papers left out had wrinkled themselves by morning. But it was the most tropically humid, monsoonish night of the summer, and perhaps no fair test. Room suggested a well-maintained subway car, implying daily cleaning but heavy use.

Everything about our stay was great. I have never experienced such friendliness from every single staff person. They went out of their way to be helpful. The check in was quick. The room and amenities better than I had anticipated. The breakfast started at 6 am so we could eat before catching our flight. It was busy but the staff kept the food well stocked. The driver was friendly and efficient. I would definitely stay here again.

I have stayed at this hotel for many years. It is located near everything and the staff is always helpful. The breakfast buffet has everything, I always like getting my member bag it always has nice things.

A great option for staying near Dulles and leaving your car up to 14 days for free. That alone makes it worthwhile. But also the rooms are clean and updated. They open to the outdoors so it's not got indoor hallways so just be prepared. But the free breakfast is good and there is a shuttle to the airport. Will stay again if a morning flight from Dulles.

This Best Western location was a very good value for me because of its accessible location in Northern Virginia. I was disappointed that there was not a swimming pool although use of one wasavailable at a nearby hotel. This was a little inconvenient as it would have taken more time then had to use it.

Stayed here for a night while in town for a business meeting. The front desk clerk accidently gave me a key to an already occupied room, but that was the only issue I had while I stayed there. The room was very clean and the price was cheap. I used the airport shuttle and it was easy to use as well. I would stay here again.

Park sleep and fly. One night stay. This was our third time to use Best Western Dulles Inn for the park sleep and fly. We were not disappointed. This hotel seems to be getting even better. Great staff. Very good breakfast. All appliances worked. Free Wifi. Clean spacious room. Quiet. Reliable shuttle to and from the airport. No doubt we will use Best Western again.

First, my wife is extremely picky when it comes to hotel cleanliness. Our room was so clean you could make computer chips in there. Friendly front desk staff accommodated all our pesky extra requests. Breakfast was also surprisingly far above what was expected. I especially like how there was extra blankets and pillows in the room that had the pullout. If I had to absolutely name a negative it would be that we couldn't stay longer. My new go to choice in the area.

Great staff, very helpfull! Rooms were good, breakfast was great. Huge selection cereals, pancakes, waffles, coffees, juices, bagels etc etc. Had pool and laundry room, great weight room! Definitely would stay again

There are many hotels near Dulles Airport. We chose this one because of its location, price and free breakfast. We're glad we did. It turned out to be nicer than we expected, with a very friendly and helpful staff. They also surprised us with a nice gift bag -- very welcome after a 22-hour trip. If we ever have travels via Dulles again, we'd stay here again.

my family needed the hotel as a stopover. we arrived at 2am and there was quite a line of people already there also checking in , apparently a flight was cancelled and they were brought to this hotel. that was their good luck because this hotel is clean, updated and comfortable. Breakfast was impressive. I would definitely come here again and stay longer. also close to air & space museum.

I love everything about this hotel, it's hidden away and is always quiet, the whole staff is great, I've never had a bad experience at this hotel. It's the only hotel I stay at when I come to see my son in Leesburg.

Extremely pleased with our evening at this hotel - excellent breakfast (more than the normal hotel breakfast) - everyone was so accommodating - will definitely stay there again when back in the area - definitely a "5 star rating" - great way to start our vacation

Wonderful facility. Efficient and friendly staff. Great shuttle service to and from Dulles Airport.loved that extra blankets in sterile packages were available in room w/o asking. Wakeup call was on the dot, unlike at other hotels.

This location is clean and well kept but their staff makes this place special. They were always welcoming and helpful. They made their customers feel like family or old friends. This BW doesn't have elevators so you'll need to carry your luggage up the stairs. Upon arrival a maintenance person saw we were going upstairs and insisted he carry our luggage up the stairs for us.

Very nice hotel, very nice people. Will book and stay there again. One of the workers there, Camilla, helped me both times. She was very nice and welcoming, she even recognized me from my last stay there and asked me how my trip was.

First time I've ever given a perfect score to a hotel. Rooms smelled the cleanest ever. Breakfast was great. Staff impeccable. Beds fantastic. Friendliest and most helpful staff. I would recommend this hotel to everyone.

we chose this hotel for the proximity to the locations we were visiting and the price. The next time we stay will be for these reason plus the cleanliness of the hotel both inside and out and the friendly and helpful staff.

Check your bathroom door before settling in! My wife went into the bathroom, pushed the door together, and could not get out. Seriously. What would she have done had she been alone? I guess the building had settled enough for the door to stick. When we reported the problem, the front desk said they knew about it. Yet, they sold us the room.... Location for Dulles is great, especially for rental car return (about 6 minutes with no need to get onto the busy freeway or airport entrance road). Helpful, friendly staff and well-managed breakfast that included fresh fruit. Zero problems with highway noise. We saw no restaurant in walking distance. Following front desk's advice, we chose to walk about two blocks to the Holiday Inn restaurant for dinner rather than drive out somewhere. There was a lively bar featuring a "gourmet airport" food. Expensive convenience.

The helpful friendly staff make this an excellent choice for an airport hotel when flying out of Dulles. You can leave your car at the hotel and take a free shuttle to the airport. You also get a good breakfast. Well worth the money spent!

Missed connecting flight. This Best Western had good shuttle service, reasonable rates, professional, helpful staff. Both the person checking us in at 11:00pm and the person checking us out at 5:00am were very helpful. The person checking us in arranged for the shuttle, wake up call, and "bag breakfast". The room was adequate, clean, and most importantly, available.

this is just a proper hotel close to the airport car rental (less than 10 minutes), where you can hit the bed after a long flight from Europe with jet lag. Food? Cross the road to the "irish pub" for some grub and you'll be good. Clean rooms and friendly service. What else is there to say? Ah yes, decent breakfast, always a plus (so you don't have to look around).

The only complaint we had was shuttle service was not available for the time we needed to get to Dulles airport. We had to pay for an taxi to take us to Dulles for a 5am flight. the plus side we were able to let our vehicle parked at the hotel until we returned 7 days later.

Stayed here for one night. Had help with luggage upstairs from front desk as only stairs and I am disabled. Breakfast next morning was substantial and hearty. The gracious attitude of all the staff was excellent. Convenient location to airport. Late noon check was definitely appreciated from this weary traveller. Five stars!!

Overall experience was a 10! Close to Dulles Airport where we were dropping our daughter off for study abroad. Hotel awesome in every way. The service was awesome and the rooms were immaculate. Breakfast also amazing. The staff was amazing in every way!!

I was extremely surprised and reassured by the attitudes of every staff member. Being from the country, I was nervous about staying near a city such as D.C. My stay was very comfortable and convenient, I would definitely stay there again.

We choose this hotel every time we come to Dulles! There are many in the area but we choose this one here because of the really helpful staff, they go out of their way to make you feel welcome! We were able to check in a bit early since we arrived earlier than expected and the breakfast is always good and also fresh! We will always call Bushra for a room when we come to Dulles!

Friendly staff, shuttle service for Dulles is great, clean, very good breakfast. Extended stay offers free parking. No elevator for second floor room but we requested first floor due to mobility problems and request was honored.

Everything was perfect. No hassles just excellence. Very good location. All services were very good. Will stay here again. Even though the rooms were a little dated, they were clean and comfortable. Very well trained staff.

We had an afternoon flight out of IAD and rather than fight the traffic and worry about parking, we booked a room and took the airport shuttle from the hotel. The room was clean and quiet and we got a great night sleep. The shuttle to the airport worked fine. It isn't anything fancy but it certainly met our needs. There other hotels near the Dulles airport with similar park/sleep/fly packages but we felt that this one offered the best value. This was our second stay there and we would stay there again.

We were on a bus trip with our church to D.C. and stayed at your hotel your staff was very helpful and friendly which made our stay very nice ..i would like to give a big shout out to (CARMIL A ,SHARAH ,JULIO. front desk ......MOMICA, PERLA AND GABY,breakfast staff }great job

Great staff, clean rooms and great parking. The rooms are modern and comfortable. They do not have interior corridors, yet I felt safe. Decent for a night or two. The guests seem to be business travelers and families staying over for a stop over from nearby Dulles. Better AC than the Hampton Inn, next door. Same owner.

Not bad, nothing fancy. Room was clean, wifi worked ok, breakfast was decent for being included. Breakfast area is small. I liked outside room access for my room. Quiet stay. Restaurant in hotel across the street is the only place to eat withing walking distance. Late lunchtime and I think our waiter was the buss boy. Screwed up simple orders.

This is a great place to stay before and after an international trip. They are the only hotel with a very early shuttle. The staff is helpful and enthusiastic. It is close to the airport. The breakfast is good. The rooms are about what you would expect. The rooms close to the highway are a bit noisy.

This is an excellent hotel for fly/drive service. I especially commend the front desk for their friendly, efficient service and the shuttle service. They asked us the time for our return flight, and the shuttle was waiting for us after claiming our bags. No need to call or wait for the 1/2 hour service cycle. The driver escorted us out of the parking area so we could easily find the toll road. These individuals all deserve recognition for simple excellence, so appreciated for all the aggravation involved in travel these days.

Took 10 minutes to find our room in the rain. The layout of rooms is terrible. Their airport shuttle stops running at 11:45. This should be posted on their website. I wouldn't have chosen them if I had known they only have certain times their shuttle runs. Called front desk associate to let them know we had no hot water for a shower. I was told to let the water run for at least 5 minutes and it should warm up.

We spent the night here prior to an early morning flight out of Dulles. The staff that welcomed us were friendly and helpful -- probably the nicest we have ever encountered. The room was not big or luxurious but it was clean, comfortable, and exactly what we needed. Arrangements for the airport shuttle were easy to make. Since we were going to be away for 6 nights we were given a parking permit to park in the lot across the street. Our 6 AM shuttle left the hotel on time and upon our return we only waited about 10 minutes at the airport for them to pick us up. Overall, a very pleasant experience!

The staff was so nice, professional and helpful. And the breakfast tasted better than any other BW that I've stayed. Great value and location. My room was comfortable and the internet service was good.

Everyone was so nice and helpful. One of the Better "BW" I've stayed at in a while. If you are flying into or out of the Washington D.C. area, this is a great option is less than two miles from Dulles airport (IAD). The hotel staff went out of their way to help me with every issue I had with my travel plans. Great job.

Well located property. close to IAD airport. hotel is quite open layout, can park car next to your room. this is a good value for money. some of hotel staff is also very friendly and helpful. my over all exp with best western throughout US is wonderful !!!

When planning our family vacation to Washington D.C. my husband decided to book a five night stay at the Best Western Dulles Airport Inn based on the hotels reviews at Tripadvisor. During our stay, we were greeted by the desk staff every day with a greeting and friendly smile. The staff who oversaw the breakfast bar went above and beyond the call of duty to ensure the buffet was stocked with fresh food and making sure the dining area was clean. The housekeeping staff changed the bed linens/towels in our room each day, and gave the room a thorough going over. The manager on duty took the time to greet guests and engage them in conversation each day we were there. Based on our experience, we will definitely consider returning to this hotel in the future.

Great hotel and great staff, would recommend to anyone looking for hotel in area. The breakfast and service while staying at the hotel was very good and very welcoming. The staff could not do more for you during the stay.

We stayed here last year for two nights as part of our first visit to the USA after visiting new York. The rooms are basic but clean and adequate but we returned to this hotel again this year for one reason, the staff are so nice and accommodating, we have stayed at hotels costing much more with more stars but the staff here are better. The only thing we could fault at all was the shuttle which let us down last year and this year when we waited well over an hour at airport for a twice hourly shuttle. We recommend getting on the holiday Inn shuttle if you are stuck, the hotel is over the road from Best Western and the driver did not mind at all, just gave her a tip.

Even though many people stayed this weekend everything was quiet, the breakfast was great, staff was outstanding.Great value for money especially over a weekend. Close to subway system and Washington DC as well as other areas to visit.

Room was normal. Shuttle was great departing. Upon returning waited 45 minutes for a "30 minute" shuttle in the rain. Even called the desk upon landing. The door on the room wouldn't shut completely. Luckily the safety bolt could latch.

Hotel staffs were all very friendly, helpful, and welcoming. Hotel was very clean as well as the room. Breakfast was very good, tons choice, hot, fresh, and delicious. Enjoyable stay.No quality issues. Excellent hotel of this class.

I arrived after 23H00 and the staff welcomed me. Helped me with my very heavy bags . They don't have a lift so I needed to be on the ground floor. They changed my room, with no hassle. Free breakfast and wifi, very friendly morning staff. Room was very clean and neat . Will recommend the stay

We have stayed at the BW Dulles several times when flying in and out of Dulles on European travels. We choose it because we are able to park our car for the duration of our travel and stay an overnight on our return. The shuttle service is very reliable and timely, the hotel and rooms are comfortable and clean and the breakfast is with good choices.

We took advantage of their "park and fly" package and it was a good choice. The room was really nice; the breakfast room had just about anything you would want, and the ease of leaving our vehicle and taking the provided shuttle to and from the airport was painless. The shuttle ran about every 15 minutes. Considering the cost of airport parking and what you get for the price of the package, I will definitely stay here again if ever I have to fly out of IAD.

Clean rooms. Lots of amenities: dog walking stations, outdoor grill, picnic tables, lots of outside seating, gym, pool (across the street). Pet friendly. Convenient location. They also serve a decent breakfast, but the seating fills up fast. So everyday I had to bring my plate to my room to eat.

On my way back home on an early morning flight, I picked this as it was close to IAD and reasonably priced. It was a good decision as I found the hotel clean, convenient and had a very friendly and helpful staff. You can't go wrong here.

Very clean, well kept property. All outside corridor rooms. We weren't expecting much but we just needed an inexpensive room for the night. We got so much more! The customer service here is beyond remarkable! Every single staff member greets you and genuinely wants to know how your stay is. We travel a great deal and have been to many luxury hotels but have never seen this kind of customer service! All businesses should aspire to reach this level!

As a Best Western rewards member I was greeted with a goodie bag of snacks and bottled water. But even beyond that the reception was exemplary. The staff was highly professional and welcoming, and the man checking me in even called my room afterward to make sure all was in order. The place was clean (I even used the tub) and amazingly quiet for a motel-style layout. Comfortable king bed and spacious enough. Decent breakfast starting at 6, just in time for an early flight. Only complaint is the AC was turned up high on arrival and there wasn't extra bedding in the room so I got a bit cold, but I'm sure they would have accommodated if I'd asked.

Prices are low for a place to stay close to Dulles. The beds are crazy comfortable and make resting before your flight easy. This is a great deal for travelers on a budget. There is also pizza delivery from a place nearby which is also a huge plus for late night travelers.

Clean hotel, $5 a day for parking + access to the airport shuttle which can't be beat! We got great service while we were there and had a very comfortable stay the night before our flight. Only slept there about 8 hours so can't comment on other amenities, but we were very pleased!

As a Best Western it is typically appointed, microwave and fridge in room, clean and pleasant. The really great thing about this hotel is the cheerful, helpful and happy hosts. Truly good and helpful people. Morning breakfast was better than most and didn't taste old or cold as can so many. Great place for the value if you have need of accommodations near Dulles. Thanks to Sarah who made extra effort at customer service. A refreshing place to stay!

I have stayed in BW in Sterling 2 times 1 week each, while attending a course and hope to be there in June. It is such a lovely place quiet, good breakfast nice people . When i was in class the reception received Items i bought on line on my behalf and kept them for me.The shuttle to the shopping center arranged and 30 mins shuttle to the Airport very convenient even to connect to the Metro bus to L'enfant Plaza. Lovely place indeed.

My brief stay at Best Western Airport Inn can only be described as very pleasant. I felt at home during my stay. In additional to your friendly staff, your airport shuttle is very phenomenal. Keep up the good work.

Housekeeping was excellent! Employees were friendly and helpful! The breakfast was varied and delicious. We would definitely recommend this hotel! There are lots of sightseeing opportunities in the area. Easy on and off highway.

Good hotel well located. Excellent service from the reception. The only problem is that the shuttle service does not care for their clients. We had to wait more than two hours at the airport to take the shuttle. We were told that it was on its way and it took him two hours to arrive.

This Hotel is quite basic but it is in an excellent location for Dulles airport and the free shuttle is very efficient. The staff were great. The room was clean. Free tea coffee and water in reception. Wifi works Breakfast is excellent.

Convenient, great value, awesome location, clean / comfortable rooms, plus a very friendly and helpful staff. Breakfast is included, what a deal!! I was very happy with my stay at this hotel... everyone in the staff is very accommodating. I highly recommend it for business or pleasure, great value if planning to visit DC.

As we were flying out of Dulles Airport, and had a hire car to drop off, we chose this hotel to stay for a couple of nights before returning to Australia. We were very happy with everything about this hotel - very pleasant and helpful staff, clean and comfortable room, breakfast included, and the hotel has a free shuttle to the airport every half hour. Initially we thought that we had made a mistake staying as we wanted to do some sightseeing in Washington DC prior to returning home and there seemed to be a lack of public transport (and cabs are approx. $80 each way for the trip). The problem was solved by the staff.....take their free shuttle to the airport and catch the Metro Bus to L'Enfant Plaza - cost of the Metro Bus is $7.00 (or $3.50 concession/senior) so if you are considering staying here, but are concerned about getting into DC, don't be.

My family stayed for the weekend and was very happy with the hotel staff and facilities. The other guests I met at breakfast were very friendly and pleasant. The hotel staff was friendly and accommodating. The hotel location was close to the highway and easy to navigate. The pool and restaurant across the street were close and convenient.

The hotel is conveniently located close to IAD, which is convenient if you need to rest after a long flight, though it was a bit noisy due to the proximity to the road/freeway. The staff are incredibly kind and attentive. Recommendation: Upgrade the room decor.

We stayed in a suite with our two kids . Large room super small bathroom. Very clean room. The only complaints is the pull out bed was ridiculously hard and could not use it that caused a problem since there was 4 of us. You can. It get a coffee until 7. The staff is very friendly.

This is one among the most pleasant hotels I have stayed recently. Complimentary airport pick-up and drop, free WiFi and breakfast, proximity to the airport and courteous staff made the 2-night stay most comfortable and gave a feeling that I received the best value for money.

We picked this hotel for its convenient location to Dulles airport, its free parking, and its breakfast. When we checked-in the room arrangment we had requested was not available, but rather than offer any solution the staff member simply completed the transaction probably knowing that I wouldn't go elsewhere as the room was pre-paid; it was then left up to us to work out the sleeping arrangements. This is a motel with rooms opening onto the car park, but the area was quiet enough. Room was clean and tidy. Breakfast had a reasonable range of things to choose from.

I really like the hotel. It was my first time in a Best Western Hotel but I don't have anything bad to say. There were very kind and friendly. The room was very cleaned with a lot of things to make my stay better. As I have to take a plane early in Dulles Airport I took the shuttle for free the hotel offers. So It was great! If you need to stay in Sterling- Virginia, DC area or go to Dulles this is the right place!

Everyone at this hotel was very friendly and always had a smile on their face. The breakfast was outstanding when compared with other hotels we have stayed at. The room was clean and showed no signs of wear and tear which we have seen at other similarly priced hotels.

A good standard airport hotel. It's not that close to Dulles, but the shuttle service works ok. The rooms were quite serviceable, clean and comfortable. Really good breakfast included in the price. Friendly helpful staff.

This is a nice hotel. Great breakfast. Front desk staff were very nice to me. My main problem was with the free shuttle service failed to pick me up! I called the hotel 3 times and they said their guy would be there in 15 minutes! He never showed up! Eventually a driver from the Hampton Inn who had seen me sitting there for over an hour on his multiple times around gave me a ride! This is why the desk staff were so nice to me! They gave me an upgraded room (couch - I was traveling alone) and a pop and candy!

Rooms are clean comfortable. The excellent service makes it priceless. Special thanks to Bushra, Katie, and Erick and all the staff. We had a large international group and the staff was always eager to help and went the extra mile to meet all concerns. The breakfast was a feast. I especially appreciated having good quality coffee. Thanks to all and many blessings to you.

Julie, Katie, Sarah,and Bushe were so friendly to us! The breakfast was very good and it was free! We had to change our travel plans last minute so we didn't have a reservation. The hotel's shuttle at the airport was very helpful and found this place for us.

We stayed at this hotel because if you book through parkflysleep the parking is included. We were gone 12 days so this seemed like a great idea. The room was worn but very clean and fine for one night. When we headed to the airport we were picked up by a Springhill Suites shuttle even though the Best Western Shuttle was sitting in front of the hotel. In the Best Western book in the room it states that shuttle pickup is on the lower level between curb 2A-H. On return we went to the curb at A and called the hotel who said to go to H and wait for a Springhill Suites shuttle. I was never told it could be a Holiday Inn Shuttle. We saw a Springhill Suites shuttle and they said they couldn't take us. After a 40 minute wait we took a $15 cab ride back to the hotel, as we were pulling in a Holiday Inn shuttle dropped off passengers. Maybe if we hadn't been traveling for 20 hours I wouldn't have minded this inconvenience but the whole point of staying here was the parking and shuttle service. If staying here for the shuttle service to the airport I would recommend staying somewhere else. I believe Aloft also offers this service.

The friendliest staff I have ever met. Great value and I reccommend staying here to anyone that needs a convenient place to stay when passing through Washington. Frequent free shuttle to and from airport.

The on site long term parking package is reasonable and the lot is safe. The hotel staff is extremely helpful. The free breakfast was extensive, fresh and well laid out. The vents for the hvac in the room were directed over the bed and caused a draft when the unit was operating.

This hotel provided great value for our stays. I have been sending my business delegations to this hotel. The GM (Dave) and Deputy GM (Bushra) have been amazing with customer services, they would bend backwards to make sure we were taken care of. The rooms were clean and neat, breakfast was good. The best thing was definitely the staff here, they always made me and my delegations feel very warm and welcome, every time! Thank you, Dave/Bushra, we'll definitely be back again!

I was needing a place for just the night before a business conference. I arrived very late and they were very welcoming to me. I was worried about overhead planes and noise level. Once in the room, nothing was heard from the skies. The bed was clean, the air conditioning unit was very quiet and efficient, was really nice. I have heard so many that are noisy and not worth having. The room was clean and neat and efficiently appointed. The breakfast was in a small area but they had an amazing choice considering the space it was in. Was very surprised and would stay again. The value is unbeatable. And free WiFi was a nice addition

We checked in here because we had an early morning flight out the next morning. We were able to drop our car off the night before and we caught the shuttle back to the hotel which was very convenient for us. The room was clean and the beds were excellent . A great stay

We have stayed at this hotel several times in the past two years even though it is a tired motel with few upgrades. We stayed because a one night stay meant up to ten nights of free parking and a short shuttle ride to the airport, a bargain. We discovered on this visit that with a one night stay we would still have to pay $5 a day for parking. The bed was sagging, the room was clean but old looking. We have always had to leave before the buffet opened so I can't rate that. Our brief encounters with the hotel staff has found them to be very accommodating. In the past the shuttle service taking and picking up was very reliable. This time the shuttle driver didn't show up and some people who had been there ten minutes before the 4 a.m. pickup finally got a cab at 4:30. It is my understanding the hotel did pay for this. We intended to leave at 4:30 and the desk agent called another hotel to come pick us up at 4:40 a.m.. The staff handled the situation as best they could and things happen so this could be forgiven. But, upon our return we called around 10 to 15 min. before the hour and was told to take the Best Western, Holiday Inn, or Springhill Suites shuttle. At 10 after a Springhill shuttle showed up but the driver wouldn't take us. We called again at 20 after for pickup. Finally at 25 after the hour a Holiday Inn shuttle showed up. We never did see a Best Western shuttle except one parked at the side of the hotel. This service is not worth $110 plus for a nights stay, especially since there are other hotels in the area that still offer free parking with a nights stay, shuttle service, and breakfast.

The hotel is in a good location and by the name, close to the airport. I found the staff to be very accommodating and friendly. They all displayed appreciation to guests and happy to be at the place they are working. They provided a very nice buffet breakfast and a broad chioce to satisfy most. This is one of the best Best Westerns I have been to

Starting with the General Manager, Bushra Chaudhry, we experienced helpful, friendly staff who made our stay welcoming and comfortable. The room offered connections to wifi by simply plugging in a laptop at the usb port at the desk. The shower in the bathroom was very safe for me with a grab bar and non skid floor (I have MS). We were given an amenities package when we discovered we needed toothpaste. We enjoyed a free breakfast in the morning. All of these may seem standard but were greatly enhanced by the genuine friendliness of the staff.

This hotel is probably the closest hotel to Dulles Airport. We utilized the park and stay option and were able to leave our car in a very safe area of the hotel parking lot for 10 days. The total cost for the airport and parking was $170. Parking at Dulles would have been $100 so essentially go the hotel for $70. My only complaint was that the air conditioning unit was ridiculously loud and impacted our ability to sleep peacefully. If it hadn't been so late, I would have asked for another room.

I booked my stay through Park, Sleep, Fly and the service I received here was excellent! The staff was so helpful and the room was comfortable and clean. I left my car there for 4 days and when I returned everything was fine...I would stay here again.

The staff was great ! After we were settled in our room. A new staff member called to make sure everything was ok. I have never had this before its is always when we leave they ask you. I would highly recommend this Hotel very personable.

The hotel staff were very friendly, the room had everything we needed, & the breakfast was a full one, not continental & very good. We liked this hotel too, because we were able to bring our two small dogs with us & they put us on the ground floor for easy access to outside for our dogs.

The water faucet is broken so that we can't take shower at the first time, which made us very disappointed and upset. We like the breakfast. The environment and servise is good in all. Thanks for the hospitality of the staff. The water faucet is broken so that we can't take shower at the first time, which made us very disappointed and upset. We like the breakfast. The environment and servise is good in all. Thanks for the hospitality of the staff.

Friendly and attentive staff A very young staff member, Erick, was very patient, helpful and attentive to assist us with our onward flight glitches. Clean and pleasant environment. Front desk staff and shuttle drivers were knowledgeable and gave accurate information for us to travel by Metro and make our way to and fro Washington DC without incidence.

I booked this hotel because I could leave my car while traveling while paying a room rate that was reasonable. It's clean, staff are friendly/helpful, and it has an airport shuttle. The room was spacious enough...mine had a small love seat and table in addition to king sized bed. The bed was plenty comfortable too. It had sufficient and well placed outlets, a good flat panel tv, a full length mirror, and good lighting. When I discovered my remote didn't work, someone was right up with a replacement. Things that you might also want to be aware of: there's no elevator and there's no restaurant on site...if you don't want to drive somewhere staff will send you to the restaurant across the way in the Holiday Inn. OK in good weather, but wouldn't want to have to do in rain or cold. As for the room itself, the AC is very noisy. If there was an option to give 1/2 stars, I'd rate this 3 1/2, but since there's not, it gets 3.

The hotel room, staff, fitness center and breakfast were wonderful. The room was clean and taken care of well. There were only few areas, which we feel needed improvement and they are: 1. The remote in the room did not have a guide. The printed guide, given to us by the front desk, did not match the channels in the room, i.e. Channel 49 was not FoxNews but was the Weather Channel. I could not find FoxNews in the fitness center or our room. The remote did not have a "Guide" button and was very frustrating having to channel up or down to find news. Switching from Analog to Digital was confusing and frustrating. 2. Need more wall hooks. 3. Need more outlets. Even a multi-use wall socket will be helpful.

more like a Motel than a Hotel. The room was gross. i saw bugs in the shower and in the bedroom wall. the adhered tub mat was coming up and it was disgusting underneath. i chose not the bathe the 2 days i was there, felt cleaner.

The BW at Sterling is my go-to place to sleep and get a good breakfast after flying into Dulles and before the 2 1/2 hour drive home. It is easy. It is inexpensive. It has a darn good breakfast included in your stay - which I love!

You know it is going to be a good stay at a hotel when you are greeted with exceptional customer service. The check in process was great, actually the manager on duty was training someone and she was very professional and the young gentleman (in training) was very respectful. The room was nice and the location was good. You would think being near an airport it would be noisy but it was not. We were there on business and not able to enjoy this feature but were very impressed that they have tables and chairs outside if you wanted to spend time outside (a nice touch). The breakfast area was very clean and the selection for breakfast was delicious. We would not hesitate to stay here again.

The best thing you can say for a hotel is that I would gladly stay there again. Clean, friendly staff, easy access, good breakfast selection, and very comfortable beds. I highly recommend this hotel if you're looking for something close by Dulles airport.

Staff did a great job responding to our concerns. On one occassion the breakfast eggs contained meat which my party and I couldn't have. Clare responded by making meat free eggs for us very quickly. She even talked to me about our plans for DC and gave me some very helpful info. Habib at the front desk did a great job quickly responding to the A/C not working and had us moved to a better room right away. Location is great - 2 mins from the airport yet you can't really hear planes going by. Air and Space museum is close by as well as other fun activities.

Hotel is good for a short stopover. Needs renovation. Room was clean. Poor water pressure in the bathroom. Breakfast tasty. Airport shuttle excellent. Uninteresting surroundings, nothing to do. Wifi works good.

I stayed for one night when needing to pick up people from the airport the next morning. I chose this hotel because of the airport shuttle and the lower price compared to the hotel I stayed at the last time I was in the area. I checked in around 5:30 pm. The front desk staff were very friendly and helpful. Check in was easy and I was given a second floor room on the back side of the property. I drove around to the back of the building and there was a construction crew on site that had half of the parking lot on that side blocked off. I ended up parking on the other side of the building and walking a pretty good distance to the room. The hotel's room entrances are exterior and there is no elevator. The construction crew was very loud and when 6:30 came around I was starting to wonder how late they were going to work. They finally stopped for the night around that time. The room itself was comfortable. It was clean, had a sofa and also a microwave and refrigerator. These were all nice to have since I checked in fairly early and was spending my evening in the room. There are no restaurants in the immediate area, other than one inside of a neighboring hotel. The mall is just a short drive away and has plenty of restaurants. The airport shuttle going to the airport was great. It runs every half hour. The driver was friendly, but was aggressive with his horn while we were stopped at a red light. I have no idea what the person in front of us was apparently doing wrong. When we got to the airport, I asked him what I needed to do for pick up and if I needed to call the hotel. He said it comes by every 30 minutes and no need to call, just wait at the assigned curb. We got to the curb a little before noon. No shuttle came at noon, I thought maybe it had come a few minutes early and we missed that one. No big deal. 12:30 rolls around and still no shuttle. I called at 12:40 and was told it would be there at 12:45, because it comes every half hour. 12:45 comes and goes with no shuttle. I call a little after 1:00 and she said it would be there at 1:15, it comes every half hour. I told her I had called just a little bit ago and was told 12:45 and nobody had been there. At this point we had been sitting in the sun on the curb in 95 degree weather for an hour and 15 minutes with kids that just got off of a 13 hour flight. I told her I had been here for well over an hour and not once has the shuttle come. She stated she would said someone over right away. The shuttle finally came at a little after 1:15. This was a different driver than on the way to the airport. He was very friendly, and I did notice he was wearing a maintenance ID badge. Maybe something happened with the other driver. With the exception of the shuttle pick-up, it was a nice stay. I was very frustrated with the shuttle, though. If I were to go again, I'd spend the extra $30 and go with the hotel I stayed at the first time I was there.

this is a good hotel to stay in if you are looking for a shuttle ride to Dulles airport, I liked that you sign up for the shuttle time, so you don't have to worry about not getting on the shuttle at the time that you need it. The room is large and clean. The staff friendly, Complimentary breakfast is included, and included a variety of cold and hot items. Overall, a good park and fly hotel for Washington Dulles.

Enjoyed stay at this hotel and would definitely come back. 2 double bed room was comfortable with plenty of space. Features: refrigerator and microwave in cupboards under bathroom sink, 2 chair table, dresser with TV, armoire to hang clothes with ironing board and iron, shampoo/conditioner and body wash dispensers in shower. Rooms are accessible from outside. Coffee and ice water are available in lobby 24/7. Breakfast included waffles, cereal, yogurt, hard boiled eggs, fruit cup, apples and oranges, muffins, toast, juice and coffee. Very friendly staff. Airport shuttle runs every half hour starting at 4am - courteous drivers. Reserve shuttle when checking-in.

It is nice hotel It is located near to Airport. Also it is near to all the rental car are agencies conveniently located. I like this place.It is good for the Hot breakfast The breakfast contains of all healthy choices. Most picky eaters are so can find some thing of their choice.The front desk is exceptional with smiley greetings..

Nothing I can say that is bad about this place. Room was clean clean. The front desk staff so friendly and helpful. Had breakfast every morning, lots of bacon one day lol ! but lots of other choices. Definitely be back. Thanks to the front desk crew, you guys are great!

The bed and pillows were very comfortable. The breakfast was delicious and very comprehensive (breakfast burritos, waffles with fruit and nutella topping, fried potatoes, cereal, fruit, greek yogurt, oatmeal and more). The employees were all friendly and welcoming. We couldn't have asked for anything more during our stay. Will definitely stay at more Best Westerns in the future.

Not the cheapest hotel in Northern Va. but the best value for the money. I really like the fact I can park right in front of my hotel room door. This makes loading and unloading a breeze.A nice and quiet place to stay. I will be staying there again.

nice location, always warm welcome, good breakfast and items, nice sitting area outside. Restaurants and gas station for beer bottles. Free shuttle service is available, very nice drivers. I am very happy and always choose thid hotel for my business trips.

I stayed for one night before a 5:45 flight out of Dulles. The room was great and staff super friendly. The shuttle started at 4am and got me to Dulles by 4:20. There's a bar that does food round the corner, but apart from that if you don't have a car you'll need to get taxis/ their shuttle. It was perfect for what I needed.

Stayed for 2 nights. Excellent service from wonderful staff. Nice breakfast and the rooms were clean and in deilcate. Comfortable beds. Would recommend it to everyone and I would definately stay there again. We used the free shuttle bus to and from airport, and we connected with the Silver Line bus that took us to the Metro and downtown.

We stayed at the Best Western so we could catch an early flight from Dulles. It was a very favorable experience. The service was excellent. The room was clean and pleasant. The bed was good. The wake-up call was prompt. It was a very convenient way to leave the car during our trip.

free shuttle. Pleasant staff and service. excellent breakfast and coffee is availavle 24 hours. rooms are big and clean. free internet service . i will recommend this hotel to my friends. pet friendly. very reasonable prices.

A big kudos to the staff; they really went out of their way to make our stay pleasant. A free shuttle to/from Dulles Airport was available which we took to also get to Washington DC (via the Metro 5A). A small disappointment that there isn't any variety of restaurants or fast food places within walking distance. However, a free shuttle to the city mall is provided and we took advantage of this to go out to dinner. The room was nice, clean, and offered all of the conveniences I expect from BW. The free breakfast had the standard items, plus some. Easy to serve yourself. Hot coffee, hot water, and iced water is provided inside the lobby 24/7. I really enjoyed this convenience.

On the outside - this Best Western looks like a great hotel. The staff was friendly and the accommodations were typical Best Western. This Best Western has room entry from the outside. We chose this hotel because we were traveling with our dog. Our sleep was short lived when 6 people in a room above decided to have a drug and sex party out in the stairwell from 2 - 4:30am. Management did nothing and there were other guests yelling out their windows for them to stop. The rooms were average, not super clean but it does accommodate dogs. If you want sleep - find another hotel.

Really clean place, courteous staff and over all really nice. Right on the money! Stayed only for a night but was well worth it! didnt get to enjoy the breakfast but was sure set up right at 6 am, that is when i had to leave! but over all really great staff.

What can I say about this hotel?! We stayed 4 nights to visit Washington DC and even though its about 35 min from all the tourist sites, the hotel was GREAT! The breakfast was great, the coffee was great, the hotel staff was helpful, kind and ackowledged each guest. The rooms were clean, beds were comfy, and overall this is a quiet and very good place to stay. We washed clothes ($1.75) and dried them ($1.75) ...did I mention this place was great?! Will absolutely come back and stay here again with my family!

The check-in ladies could not have been nicer. Seriously, they were so nice. A pilot walked by and they called him by name, that was rather impressive. The room was clean and updated (and roomy, king size only), A/C worked great. The mattress wasn't lumpy, didn't have the million people have slept in this bed "depression." My only complaint (and I am a bath tub gal) was that the tub had some kind of non-slip something on it and I couldn't slide down into the tub. But would definitely stay again. Missed breakfast due to early departure to airport, but was offered food that had been put out earlier.

The quality of this hotel was above and beyond. Modern rooms and great breakfast selection. Was a quality stay in comparison to all other hotels in the area. We were travelling through with our motorcycles and they were very biker friendly. Great hotel. Ordered food service through a local restaurant and it was excellent for your needs. Was able to bill the hotel directly. Excellent accommodation.

Excellent airport hotel option. Very good rooms and services, very friendly personnel, convenient location and airport shuttle. Shopping places and restaurants within a short distance. Access to outside pool is very useful during summer.

Had to book on short notice and the rate was great compared to other motels in the Herndon/Dulles area ($81 AAA rate vs. $120+++). The 2 young ladies who checked us in were very friendly and helpful and remembered talking to me on the phone, which is a rarity these days ! I don't know what the motel was like before it was remodeled, but the room was clean, up-to-date and had plenty of room for spreading out our stuff. It also didn't smell like the musty/ mildew/Lysol combo we had to experience the previous night at a Sleep Inn in Fredericksburg. Breakfast was pretty good, the serving and seating areas were just too crowded. Overall a good experience and would recommend to anyone staying in the area.

With an early flight we stopped overnight at the Dulles Airport BW and it worked well. We arrived mid morning, hoping we could drop off our luggage (rather than taking it around in our car all day) and they were very accommodating, allowing us to check in to our room. Our ground floor room (didn't see a lift) was a little dated but fine, and had the right facilities. The walls were a little thin but earplugs took care of slightly raucous neighbours. We had dinner at O' Malleys pub, at the Holiday Inn, a short walk away. This had a good selection and was a decent meal. Breakfast started at 6am, which allowed us a quick bite before leaving and the shuttle to the airport ran every half an hour. The staff were friendly and helpful.

Polite and courteous staff, clean and well kept common areas and spaces. Comfortable room and many amenities. Staff goes out of their way to make sure your stay is comfortable as possible. I even wanted some iced tea and the staff at the front found me some! It wasn't even for general sale! I was very impressed! Highly recommend both their staff as well as their facilities.

your visit will be memorable with comfort and enjoyment. Front desk and other workers very pleasant and helpful.We were surprised and very happy to see top quality and variety of food at the breakfast time.Tea & coffee was offered 24 hrs which was a surprise.Happy and smiley faces made our days and night.

Stayed at Best Western in Sterling for our daughter's wedding in McLean.Prices reasonable, rooms clean, and right across street from O'Malley"a pub and restaurant, Great food at good price. People friendly, and cost effective.

This hotel was very nice, it was clean and had an above average continental breakfast. We were able to add park and fly for just 5 bucks a day, also took advantage of the free airport shuttle. My only advise would be to be out of this area before rush hour.... What a nightmare, but had nothing to do with the hotel, just bad planning on my part.

Quiet room given how close the property is to a major highway. Airport shuttle service was great. Our room was on the second floor, and there is no elevator; not a problem for us, but somebody with mobility challenges should know to ask for a room on the first floor. Note that entrance to room was outside, not from an inside hallway.

This is a perfect hotel to stay when been near the airport is a must. The personnel is very aware of why you are there and they take things very serious, so you can get to the airport fast. They have shuttle service, breakfast and the rooms are comfortable and clean. Congratulations!!!

We stayed here for two nights and enjoyed our clean room and premises. They had a really nice continental breakfast with all the fixings and more. Very clean area and quite a few beverage selections. We will stay here again when in the area. Staff is very helpful also.

This hotel was very affordable for our mini vacation to DC. The staff was super friendly and helpful and the rooms were clean. The breakfast was hot each morning and offered a variety each day. Location was perfect for us to drive 20mins or so to catch the Metro into DC.

Had to keep my shoes on until bed time to avoid getting my feet and/or sock BLACK! The manager said the maids were using new equipment, but if it wasn't the equipment, then the rug is fading on socks and feet. The lighting was terrible. We could not see to read the newspaper unless we opened the curtains.

I always very much like the quick service of airport shuttles and breakfast provided by Best Western. After I called the hotel, a shuttle bus would be sent to pick up in 10 minutes; the breakfast is always good with rich options.

I had a comfortable stay, would definitely like to come back again. Staff is great and friendly, airport drop and pickup facility is available. I would recommend this hotel, a little over budget but good facilities and very near to the airport.

Wonderful people at this hotel. They went out of their way to accommodate us . Great, delicious breakfast included in a lovely breakfast room setting. Hot drinks available in the lobby . Bed was comfortable.

Very accommodating and friendly staff. They let me check in early which was a bonus! The shuttle was on time. The bed was very comfortable. The only slight drawback is that there are no elevators. Nevertheless, the staff helped me carry by bags up the stairs which was nice. If you have time, make use of the bus service and check out the Dulles town center.

close to airport with a shuttle service! You can leave your car there for your trip which is really convenient. The price is only $5 a night. the shuttles run all day and night so no matter what time your flight is you can catch one and they have them ready for you to bring you back after your trip.

This hotel is easy access to Dulles Airport and only took about 40 minutes to get into the Arlington, VA and DC area. The hotel was very clean and comfortable. I really enjoyed the full service breakfast each morning.

We booked this hotel to tour DC as we were arriving late at Dulles airport and it is very close to the airport and has a free shuttle to and from the airport every half an hour. The room was large enough with fridge, microwave and coffeemaker. The breakfast was excellent with hot eggs, bacon and even a waffle maker. Plenty of choice in cereals, breads and pastries. To tour DC, we simply took the shuttle back to the airport and caught the Metrobus 5A which took us directly to L'Enfant Plaza. Very well located to see the sights. Tickets cost 7$ each way. The hotel can give you the timetable on request. DC itself was wonderful! Just what I expected and more! Wear super comfy walking shoes and enjoy all the sights! Thank you Basra, Katie and all the staff!

Stayed here Easter weekend for 6 nights. I've stayed in hundreds of hotels and I have to say this place had the nicest staff! Everyone from the charter van driver to the manager was so sweet. I was greeted in the lobby every morning on my way to breakfast. Breakfast was great everyday. Rooms were very clean. Minus one star because the room was a bit small. Although they don't have a pool, you are allowed to use the pool in the Holiday Inn across the street. Just show them your room key. :-)

Chose the hotel for the price and location due to an early morning flight from IAD. Access by car very easy and close to long term parking, maybe a 5 minute drive on weekend morning. Old style set up: 2 floors, park in front of room, and door access to parking lot- getting forgotten stuff from the car not an issue. Staff was friendly. Room on the dated side but clean. Good selection of TV channels to occupy time, wifi easy to access. No usb ports to directly charge electronics in room, but there are some ports in main lobby. Walls/floors thin as we could hear upstairs giggling and having fun but she may have been on the loud side as we didn't hear anyone else. Occasional overhead plane but to be expected given location. Small area for breakfast in morning, usual items: waffle maker, egg and bacon, cereal, fruit and pastries. As mentioned prior there is a selection of frozen meals and food for sale at desk but not far down road (within easy drive 5 min) is a Taco Bell and similar. Small table with 2 chairs in room made eating food brought back easy. AC unit was challenging as I couldn't find a sweet spot for the right amount of coolness but responded quickly each time I adjusted it. Overall: the hotel provided what I needed and that's important. For short term stays and accessing IAD, it was well up to the task.

We were very satisfied with our one night stay. The employees obviously enjoy working here and attended to all our needs. The breakfast was good and we were allowed to stay over a couple of hours without charge. Good beds, not too noisy. I would definitely stay here again in the future. Steve, the maintenance man, helped us weighing suitcases. A good experience.

We stayed at this Best Western for an overnight stay because we had a family function to attend. Best Western Dulles was close to the event and the rate (including breakfast) was quite reasonable. The front desk staff was also very friendly and accommodating. My only complaint was the mattress. It felt lumpy and was quite uncomfortable.

Very good hotel and staff. The hotel/property is pet friendly. (We stayed with a senior cocker spaniel.) Will stay here again when in the area visiting family. Breakfast room was small and crowded at the time we visited for a morning meal.

We have stayed here to get to Dulles to fly home and also to visit the Smithsonian Air Museum and the airport. Very nicely situated. There is no restaurant but there is a pub just across he street with good food.

This is a nice hotel. Very clean and well maintained. The staff was friendly and helpful. The beds were great. The breakfast offered lots of choices and well stocked. Our only issue was the shuttle from the airport. We waited over 45 minutes and though when we called they informed us of the wait time, it should have been only 30 minutes at the most according to their own information in the room. Not sure if they just were not running the shuttles was advertised or what but that definitely ruined what would have been 5 stars.

Our room was very nice and the bed was very comfortable. We had an excellent time and the staff was top notch. We will be coming back to this hotel again. I would recommend this hotel because of the great people at the hotel and the ease of access to areas of Northern Virginia and DC.

Reasonable rate, allowed us a late check out of 2 pm - stayed here after returning from four weeks overseas. On our way to the West Coast, it allowed us a chance to normalize our sleep cycle before hitting the west coast. Breakfast was fine, coffee was strong and the bed was comfortable. Great place for families, too. I would stay here again. Room was very clean and comfortable. Wifi is very fast. They sell beer and some wine at the front desk, which was greeat for us arriving at 9 pm after a long day of travel, and not wanting to visit the nearby pub.

Close to airport. Clean rooms. Nice amenities. It was a good choice. There were just two issues: airport pickup took too long. I just returned from an international flight and waited longer for the shuttle, than my bag. Also, there was a strong odor in the room, when I entered, but it was soon resolved. It is unfortunate, they do not have a bar and restaurant on the property, but the Holiday Inn was easily accessible and very god

Standard hotel, in a convenient location for the Dulles airport. Great breakfast, and customer service made this a much better experience than it could have been. The property is older, but they have kept it up.

this hotel is a quite simple but good equipped property located not far from IAD Airport. I like the fact, that it is like a Motel and you can park your car directly in front of your room. They do offer a free shuttle service, business room and a small gym. Rooms are equiped with a microwave and coffee maker. They offer quite good rates which are always including breakfast, Free wifi is also a big plus.

My wife and I recently flew to the Dominican Republic from Dulles International, had an early departure. A quick internet search led us to the Best Western Hotel in Sterling, VA, just a few miles from the airport. The Park & Fly rate was a real bargain, as we got a good night's sleep, took the early shuttle to the airport, and left our car in the hotel's long-term parking lot for 7 nights. The room rate was cheaper than taking a taxi to/from the airport and our home inside the Beltway. Upon our return, a quick call to the hotel resulted in the shuttle arriving to pick us up within minutes. We will probably be doing the same in future on our next travel out of Dulles.

I was greatly impressed by the outstanding customer service we received from all staff, from the person making the reservation to the shuttle drivers to those checking in and out. The Hotel was clean and well kept. although we left before the breakfast was put out, they provided coffee, juices and a great selection of pastries, bagels, etc.

We have stayed at the BW Dulles several times in the past years through Park/Sleep/Travel due to need of leaving our car for departing Dulles Airport on international trips. This stay was much improved as more attention seemed to be given by staff. The breakfast is very generous and the staff was very diligent in keeping items replenished and cleaning tables after guests. The room was comfortable and had all amenities including in room coffee service, microwave, fridge and excellent WiFi. The exterior was improved in upkeep maintenance. Generally, we found the BW Dulles to be improved in appearance and staff attention from our last visit and very pleased with our stay. Our only complaint was in having to wait 45 minutes for a shuttle pick up at the airport.

My husband and I stayed at your hotel for the first time, and felt our stay was terrific! We thought the hotel staff was friendly, and especially helpful when we asked for some recommendations (restaurant, attractions etc). Our room was clean, and neat which we appreciated. Unfortunately, this is not always the case when staying in a new hotel. We also thought your hotel was priced reasonably, and conveniently located. We will be sure to stay there again when we come back to town.

What a difference an excellent management team makes! Marvelous staff with great attention to detail. Exceptionally clean and well maintained! Breakfast area was very clean and properly organized. Great location for using Dulles airport! I would stay here again any time! I am a professional pilot and spend nearly 50 nights per year in hotels.

This Best Western property is adjacent to the Holiday Inn, where I had a conference but where no rooms were available, so stayed here instead. What a pleasant surprise from many other Best Weterns. What impressed me first were the grounds. Clean and immaculate with beautiful flower gardens- and I'm a guy who usually doesn't notice that stuff. Yes, the architecture is vintage 1970s or so, but credit to management for its modern and esthetically pleasing updates. Staff was extremely polite and responsive. Room was a tad small, but mattress was new and firm, and everything spotless and working except the TV remote. Breakfast selection very good. Shuttle serve to and from Dulles punctual. In short, the way a hotel should work at a bargain price. Great value.

If you are planing to stay near Washington Dulles Airport, this is the place to stay. Very clean hotel, friendly staff, good complimentary breakfast and great coffee. They have outside sitting if the weather it's good you can even do your own BBQ. I do recommend it.

Word to the wise: NEVER EVER stay at the Best Western Dulles unless you happen to like motel style with outside doors that don't close and let the environment in, leaky showers, creaking, soft tilted beds, barely room to move around aor put your belongings, and housekeeping who leave your door ajar all day while you are out, allowing your belongings to get stolen.

This place was great. Friendly staff, clean, inexpensive, with a shuttle to the airport. There was a great restaurant nearby that did room service. The shuttle driver relieved my anxiety about finding my plane in Dulles airport.

Overall experience was nice. Omer was very helpful at check-in. Check out was quick and easy as well. We didn't get a chance to enjoy breakfast as we were in a hurry, but it looked well presented and like a typical Best Western breakfast. I would have liked to use their gym, but the schedule didn't allow for it. The faucet in room 224's shower didn't fully turn off so there was a constant dripping. It didn't detract from the stay, but it would have been nice if the faucet turned the whole way off. My biggest disappointment was the exterior corridors. I really don't like that and because of them, I probably won't stay here again. However, I do like Best Westerns and everything else about this hotel was fine.

The room was very efficient for a family of five. The room had a small fridge, good enough for the storage of milk and some other drinks and snacks. It also had a microwave, a nice closet and a nice dresser which were used to put our personal items. The environment of the hotel was very peaceful and it had not noises such as traffic and or people screaming like other places. My family loved the stay, it was our first trip to Washington DC and if we ever visit again, we would rent the same facility no questions asked. I am a college student and used the Wi-Fi free services for to keep up with my homework while on vacation.

Very nice hotel and friendly staff. The appearance inside and out was well kept. Room was clean, had a dog walk, which was a good size and appreciated, as we had a dog, and continental breakfast; had a good selection. Would recommend

My stay was very nice. I was treated very nice, and the room very clean. I have stayed here a couple of times for business, and if I need to travel to this location again I will stay at this Best Western. Businesses close by to shop, and plenty of places to eat near this location.

I was there for 4 days with wife and 2 daughters. Room was clean and bed was comfortable. The best part was the breakfast buffet. The staff is helpful but if you need to use the laundry room be ready to find your own change.

it was a wonderful stay, first time staying at BW, I would love to go back in future. location is good, close to everything. staff is very kind, helpful. Food is good and fresh. Room is spacious, nice set up of the whole building.

1) great, friendly, courteous and EFFICIENT staff - they fixed a non-draining shower superfast, AND the shower pressure was amazing. 2) breakfast was out of this world. Really good, cooked well and plenty of staff around to help find anything you need. It's also served until 10am, longer than most other hotels 3) great location - airport close by and plenty of shopping and restaurants 4) nice fitness center but I couldn't use it because of lack of time

This was our first time staying at the Best Western in Sterling, VA. The staff was welcoming and friendly. The room was clean, spacious, and the beds were extremely comfortable. The complimentary breakfast was delicious! We will definitely stay there again.