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Best Western Hotel Station House Inn, South Lake Tahoe

4.0/5  - basé sur 1329 notations.
901 Park Avenue, 96150-6938, South Lake Tahoe, United States - See map
Best Western Station House Inn - Exterior view The Best Western Station House Inn is ideally located in the center of South Lake Tahoe. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Discover all that beautiful Lake Tahoe has to offer while staying at this charming property, within walking distance to the area's most popular shopping, dining, casinos and the Heavenly Gondola ride. The Best Western Station House Inn is perfect for enjoying the year-round attractions for which Lake Tahoe is known. Experience world-class skiing at one of five nearby ski resorts, including Heavenly Valley, Kirkwood or Squaw Valley. In the warmer months, enjoy nearby attractions such as the Gondola and adventure park at Heavenly or spend the day boating or fishing at Lake Tahoe. Hit the links at local golf courses, watch the Celebrity Golf Tournament, or take in views of the spectacular Grand Sierra Mountains. Don't forget to book a room for our popular New Year's Eve celebration while you're at it! Located just one block from beautiful Lake Tahoe, the Best Western Station House Inn is the perfect place to call home after a busy day. This 100% non-smoking, full-service Lake Tahoe hotel provides the best in comfort, convenience and customer service. Each well-appointed remodeled guest room or suite at this South Lake Tahoe hotel features satellite TV and free Wi-Fi access. We also offer two luxury vacation cabin rentals. This Best Western Lake Tahoe hotel offers first-rate amenities - from an outdoor heated pool and hot tub to an award-winning complimentary full breakfast, rated one of the top 100 breakfasts in America by Esquire magazine. For added convenience, we offer a full-service business center and meeting facilities accommodating up to 49 people. And be sure not to miss our summer poolside lunch service and onsite fine dining restaurant, LewMarNel's Steaks & Spirits, recipient of a Wine Spectator Award for Excellence. The friendly, helpful staff at the Best Western Station House Inn is ready to ensure a fun-filled memorable stay in South Lake Tahoe, California. Make a reservation today and save

Best Western

Hotel Station House Inn

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1329 guest reviews
NOTE ISSUED
Excellent
540
Very Good
523
Average
201
Poor
44
Terrible
21
REFER TO NOTICE
Business Business
71
Couples Couples
633
Family Family
359
Friends getaway Friends getaway
130
Solo travel Solo travel
64
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Quiet, comfy, close to everything"

4
09/10/2018

The standard queen room my husband and I stayed in was surprisingly small, given what the online photos made it look like. There is not much room at all to move around or store your stuff, but we made it work. That said, the room was quiet, clean and comfortable, parking is free, easy and plentiful, breakfast is GREAT and the staff were always available to answer any questions. We loved that this place was located in a quiet area away from all the noise and bustle of Hwy 50 and the casinos. It's a 2-block walk to the beach and about 4 blocks to Hwy 50/Heavenly Village. We easily walked to the casinos to check them out and then back to the hotel. You can also Uber everywhere. We would happily stay here again.

"Our favorite place at Tahoe"

4
06/10/2018

Best hotel breakfast ever. Short walk to the lake, longer walk to casinos but lots to see along the way. Older hotel but still comfortable. We stay here at least half a dozen times in an average year.

"Outstanding hotel"

5
03/10/2018

We booked this hotel primarily for the price, and we were willing to accept fewer perks and amenities. But I have to say that we did not sacrifice anything by staying here! The location could not have been any better. A couple block in one direction gets you to the beach, and the same distance in the opposite direction gets you to the strip of shops and restaurants. The hotel was very clean, the best was comfortable, adequate extras (glass drink ware, a polishing cloth, and plenty of lotions along with the normal offerings). The breakfast was made to order, but they were not limiting about what you could get. Truly all you can eat, but the quality was top notch. My ONLY complaint, which I addressed upon checkout, is that our tub/shower drained VERY slowly and needs some attention, which I have no doubt they will take care of. I highly recommend this property.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am glad you enjoyed your visit. We hope to see you again.

"A quiet, friendly place to stay off the main drag"

5
02/10/2018

I stayed 3 nights with a friend. Our room was very nice, and completely quiet. The refrigerator and a/c unit were both very quiet, and there was no street noise and no noise from adjoining rooms. I slept well and had no complaints. But the best part of this hotel is restaurant. You get a complete breakfast for free where you order off the menu. The staff is very efficient and friendly. I also had dinner one night and had the blackened swordfish, which was fabulous. The main street of South Lake Tahoe is a couple of blocks away. Casinos and shopping and restaurants are all within walking distance. I would happily stay here again on my next visit to South Lake Tahoe.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad to hear you enjoyed your visit with us. I will pass along your kudos to the restaurant staff. We look forward to seeing you again.

"Great place to stay"

5
01/10/2018

This was our first time to Tahoe and we had a wonderful time. The hotel was incredible and the restaurant was fabulous for both breakfast and dinner. I have already told everyone I know about the hotel and how wonderful the place was.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your visit. We look forward to your next stay.

"Great Location! Good value"

5
20/09/2018

Stayed one night after a couple of days camping in the area. Very clean rooms with good facilities. Private beach is a few blocks away and BW offers a discount for access to the beach. It was nice to see the outdoor pool was still open the 2nd weekend of September (some other hotels/motels had already closed for the year). Excellent (free) breakfast at the attached restaurant- the wait was worth it.

"Tahoe 2018"

4
16/09/2018

Tahoe 2018 the rooms were clean. Had trouble hooking up to the wi-fi. The refrigerator worked very well and was quiet. Didn't care for the large mirror on the wall. The door to the outside of the room didn't always latch until after several tries.

"Best Breakfast / outstanding! Room older but spacious, clean, and centrally located BUT quiet."

4
15/09/2018

Two blocks off main thoroughfare and two blocks from Lake Tahoe, the BW Station House Inn is attractively landscaped, has a restaurant which is very pleasant with a good from the menu (anything you want) included breakfast. We loved the location, reasonable rates, cleanliness of room, the nonsmoking feature, and the breakfast.

"Very good service, nice rooms"

4
11/09/2018

We stayed here for two nights on 8/26-27/2018. The hotel is easy to find and had adequate, but tight, parking. The staff was friendly and helpful. There is a very nice outdoor fire pit area. There are no elevators to the 2'nd floor. Our room (120) was decent sized, with a sink outside of and inside the bathroom. The bathroom was small but functional. We could not get the A/C to cool down the room while the sun was up, not sure what the problem was. Access to the hotels (beach association's actually) beach requires an additional fee (i.e. not included in the room rate). The breakfast was great. It is sit down and served at the restuarant off of the hotel's pool. There was a good selection of breakfast options. Internet was OK for emails and light web surfing. Overall we enjoyed our stay and would stay here again.

"Nice place to stay in a nice area"

5
04/09/2018

This place has it all great place in a great location. Close to everything you need. Best breakfast you will find at ant hotel. You order off menu in a real restaurant. Walk to the lake or to shops and casino's. Nice quite area

"First visit to lake Tahoe"

4
02/09/2018

I think that the South Lake Tahoe hotels probably are busy year round and show a lot of wear. We stayed on a Friday and Saturday night and I felt the rate was high for the room but most places showed No Vacancy so I guess they can bump up prices for weekends. The room was small as many have noted and it was an upstairs King. It was clean but seemed cluttered with the large, unmatched furniture. The location is good for walking to restaurants and the beach (you have to pay). The breakfast is great. One day there was a large group of young male teens and their orders backed up the kitchen and we had to wait to be seated for about 20 mins. The next day the team was gone and we were seated and served quickly. The pool is heated slightly and I felt the hot tub needed a clean as the water seemed a very strange color.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I will address you concern with the hot tub with our maintenance staff. We hope to see you again.

"Big Surprise"

5
31/08/2018

Although one would expect a clean, working and inviting BWH experience, what sets this one apart from many is you get a sit down served breakfast of your choice! I had Bacon, eggs, potatos, and toast both my days there! My wife tried different items each day. We just needed to tip the waiter. Of couse, Lake Tahoe, the location is incredible! Walking distance to the beach, to the casinos, to downtown. Great weather. Just right!

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad to hear you enjoyed your visit with us. We hope to see you next time you're in our area

"Great place for families"

4
27/08/2018

Big rooms, close to the lake and shops, super breakfast...not the newest, fanciest hotel but you can't beat the location and everyone who works there is kind and helpful....the beach is a couple of blocks away and is private and clean

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your visit. I'm glad you enjoyed your time with us.

"really nice place"

4
27/08/2018

we stayed during May 2018. The room was really good and was the back side so it was very quiet. The breakfast was fantastic each day with a daily special. We will definitely return to this place here in the future

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. We look forward to seeing you again.

"Nice hotel for touring Lake Tahoe"

5
25/08/2018

I stayed at this hotel while touring South Lake Tahoe. The hotel is conveniently located about 2 blocks from the main street and as a result is very quiet. I had an excellent night's sleep each night I stayed at the hotel. The free breakfast each morning is great. It is located in a regular restaurant next door to the hotel. The restaurant serves the free breakfast for Best Western each day and charges for meals at dinner time.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad you enjoyed your visit with us. We hope to see you again.

"What Happened? Time to Remodel and Upgrade Rooms"

3
20/08/2018

We have stayed at this property during winters and summers for over thirty years and have always loved it's location, King bed room accomodations, friendly service and outstanding restaurant. We returned here this past weekend and were very disappointed with the quality, cleanliness and outdated appearance of our twin double-bed room. The carpet was full of dirt spots and the bathroom tiles needed cleaning. We found a pair of socks behind the refridgerator, presumably from a previous guest, and accumulation of gravel and dust under the beds and behind the fridge. It seems like deep cleaning and remodelling of the twin double-bed rooms, as needed, would be a great improvement. The front desk staff offered us another twin double bed room, but it was in worse condition. On a more positive note, the location is within walking distance of the beach and casinos, the property landscape is beautiful, the pool is wonderful and the restaurant is outstanding. Ebby and Dan were especially welcoming and efficient in the restaurant on day two of our stay. Through the years we have always appreciated the staff's helpfulness in making our reservations and friendliness during our stays.

"Towelless"

2
13/08/2018

There were no towels in the room upon arrival. When alerting front desk, they apologized and said they were out!!!! I could not shower until the next day!!! Completely unacceptable. Aside from that, the breakfast was decent, as were the rooms

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am so sorry to hear this. I would like to discuss this a little further to try to ascertain what happened in an effort to ensure it never happens again. We do use an outside linen company for all our linens so there should never be an instance when we have no towels. Please if you could call me or Julie Albin direct at the hotel 530-542-1101 at your convenience.

"Perfect location for Tahoe visit"

5
12/08/2018

We had a great 7 night stay here and would recommend it for anyone wanting to both explore the lake and spend relaxing time on the beach. The hotel rooms were clean and comfortable, there is a small pool and the booking includes a menu choice restaurant breakfast which was excellent. A short walk to both the main South Tahoe village attractions including restaurants, casinos and gondola, and equally short walk to the private beach beside the lake which the hotel can supply discounted tickets for (well worth doing this rather than driving and trying to park at other beaches during busy seasons). It we come to Tahoe again, which I hope we will, we would definitely stay here again.

"Great location to see South Lake Tahoe"

4
08/08/2018

Good accommodation for the price. Room was a little small, bathroom was nice and small frig handy but no microwave. Complementary breakfast at the attached restaurant was it was a full breakfast served by waiters best we have had at any Best Western. Great location to launch your South Lake Tahoe excursions.

"Very so-so"

3
07/08/2018

Nicely located near heavenly village but the rooms are small for a family of 4 with little space to put all your stuff. Staff at front desk were nice but not overly helpful about things to do and what to watch for( eg letting you know best time to get out to sightsee so you don't get caught in all the road work traffic). We wasted so much time in traffic and perhaps if we had been warned about this, we would have tried to get out earlier. Restaurant staff were a bit odd and the free breakfast limits you to one choice of one main item off the menu and offers no gluten-free choices so we brought our own bagels the second day, which they were nice enough to toast. Reasonably priced though compared to other places but had a motel feel, not hotel which we expected from Best Western.

"Very good!"

4
06/08/2018

Rooms are a bit dated, but very comfortable and clean. Free made to order breakfast at the restaurant on location. A few blocks from the Nevada state line casinos. Parking lot is full at night; while they need every available space they should mark off the spaces that are right in front of the stairs so guests can get to the stairs.

"Our second 3 night stay - still our favorite in the area"

4
05/08/2018

We were in a queen room (#318) upstairs end corner. The rooms are pretty small but very clean and have everything you need including small frig and coffee maker. The included breakfast in the dining room is so fantastic and the waiters are always wonderful. We like the low key location of the hotel and easy access to many restaurants and bars. If you plan to do any hikes, be sure to get out early (9am) as parking lots fill quickly during the summer.

"Close to the beach"

3
01/08/2018

We stayed in the hotel for 3 nights and the only reason we chose it was because it is only a 5 minutes walk to the beach. Parking is free and ample. The room is small. The bathroom has a shower. Breakfast was slow at peak times as we had to wait for our table. The consolation was that they serve good breakfast and service was good. Wifi is free and with strong signals.

"Wonderful hotel"

5
31/07/2018

Amazing breakfast. A quick walk to the beach. Relaxing room. Can't say enough of how wonderful and special Lake Tahoe is. Everyone should visit. Stay at this hotel. Very family friendly with a nice pool and hot tub.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am glad you enjoyed your visit. We hope to see you again

"Great location"

3
29/07/2018

Very good location to the casinos. Rooms are a bit dated and small. Could use an update in decor and layout of the room. Staff was very helpful, especially Robert when we were checking in. They have a great full breakfast there each morning. Very nice pool area where you can purchase drinks too. Lobby has a microwave and a computer to use which is really nice to have.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the kind words. I am very glad to hear you enjoyed you stay including the pool and lounge. I will pass along your kudos to Robert. We hope to see you next time you are in our area.

"Great Location in South Lake Tahoe"

4
29/07/2018

Best Western Station House is a close walk to the casinos, beach, and shopping. There is a beach in walking distance and it is a quiet location. The breakfast is at a real restaurant and not a continental fashion.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am glad to hear you enjoyed your visit and hope to see you again.

"Vacation"

4
25/07/2018

It was a small quaint looking hotel that was very well kept. The man at check in was very helpful. The parking is very small here and everyone needs to be parked correctly for it to work. The rooms are very small but the bathroom has two sinks. One inside the bathroom and one outside which is nice. There wadnot enough plug instead but it was a nice hotel.

"Tahoe Get Away"

4
25/07/2018

If you are looking for a hotel that is close to the beach, casinos and some other shops and resorts, than this is a reliable bet! We enjoyed a nice stay at this Best Western property in South Lake Tahoe and would recommend it to couples and families. The free hot breakfast at the restaurant on site was a wonderful experience and was great to go to for a relaxing dinner as well. The rooms are clean and comfortable but need some refreshing.

"Perfect for a quick stay"

5
20/07/2018

Booked late for a mid week concert, Was worried about being stuck in a queen size bed, but the bed was incredibly comfortable, would have stayed longer if we didn't have to head back to work the next day. Would highly recommend it!

"Still my favorite"

4
17/07/2018

Wonderful Location, great price, full breakfast included, pool, hot tub, restaurant, walking distance to Beach, casinos......Whats not to love. The staff is always friendly and helpful. The rooms, are not fancy, but are clean and accommodating. Only wish is they would get rid of the large desk chair in the room for a smaller chair.

"a fun and enjoyable place to stay"

4
17/07/2018

love this place, clean, attractive and quaint - nice family owned people run it. Restaurant and bar have pool side service. Hot restaurant breakfast is included with stay. One easy walking block to Lake

"Comfortable Location"

4
08/07/2018

We stayed 2 nights at this property as we toured the Tahoe area. The front desk manager was pleasant and accommodating. Our room, (210), was spacious and clean. My only regret is that the room didn't have a microwave, which is always handy to reheat coffee or food from area restaurants. It was a little pricey, but that's to be expected in Tahoe! Breakfast was served in an adjoining building, where guests choose one meal from a menu. Although breakfast is included in your stay, gratuity is not. In all, it was a pleasant stay.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. We are glad you enjoyed your visit and hope to see you again

"Excellent customer service and location"

5
02/07/2018

This hotel was perfect for my needs while visiting family in South Lake Tahoe. My room was small, but had everything I needed: a comfortable bed, refrigerator, etc. The free breakfast comes with table service and you order off of the menu, and it's still quick! The customer service from every person I interacted with during my stay was excellent. They all really want to ensure your stay is great! I will definitely stay here again for future visits.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. I am glad you enjoyed your visit with us. I have passed along your compliments to the staff. We look forward to your return visit.

"Great Breakfast, Small Rooms, Beautiful Setting"

3
25/06/2018

We use Best Western Motels for most of our trips and had just left the Lone Pine BW Hotel so the comparison was fresh in our memory. Although the room was clean, both our room and our son's room smelled of old smoke. The bedspreads were very dated and gave the whole room the appearance of needing a remodel. The new white comforter with the dark brown foot strip typical of most BW would make the room feel fresh and new. My husband was disappointed that during our 2 day stay, the outside trash bins were never emptied and we had no place to put our trash other than our room since the bins were full. The rooms were very small and although I love craftsmen style furniture, there was not really enough space for the large wardrobe. When we made our reservations, the web said a private beach was included but when we went to the office for our passes, we were informed that there is now a $9 charge per person with a $3 discount to use the beach! We were also made to sign in for the beach towels for the pool and sign in to return the towels to the office. That being said, the breakfast was wonderful. The waiters were fantastic! They were fun to talk with and were great with the kids and the adults. The setting is beautiful and the kids loved the pool. Because we had 8 in our group, the beach would have cost us $48 for the hour. When my husband went back to the office, Paula spoke with him and told him about Nevada Beach which was only a short mile or 2 away and was only $10 per car! We saved $38 and the Beach was accessible for my wheelchair so I was able to photograph and watch my family play in the water. Thank you Paula!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am glad you enjoyed your time with us. I will pass along your kudos to Paula and the wait staff.

"Old place in dire need of renovation!"

2
22/06/2018

I reviewed this in 2016 and said it needed new mattresses and new pillows and 2 years later it still is in desperate need of new mattresses and pillows that should have been changed years and years ago. We were in Room 305 which has the worst bathroom ever in a hotel! It had a sliding door which didn't close all the way!!!

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry you were disappointed. Just this past fall (2017) we did replace 100% of our king and double size beds. I will have housekeeping check the bed in 305 to see what the issue is. I will also have maintenance follow up on the bathroom door. Thank you for letting us know.

"Older place but well kept"

3
18/06/2018

The greeting when we arrived was very pleasant and offered helpful advise. The rooms are older and a bit dated but clean. The complementary breakfast at the Station House Inn was very good, a real plus. When we asked about place to eat, the staff said their own Station House would be hard to beat for steak, and they were right!

"The rooms are small; but adequate. The hotel is in a good location"

3
17/06/2018

The check in was fairly easy. The staff seemed happy to help, an explanation that the beach charges had been implemented was given and we were helped to plan our day. It was good to have the breakfast included, as was the Wi-Fi. The rooms are small but adequate, they did seem over crowded as in too busy and the exceptionally big mirror on the wall did no favours in our opinion. However the ned was clean, as was the room and the bed was comfortable. It off the beaten track, but easy to find and has good road links for access to route to explore. We took a visit to Emerald Bay and Inspiration Point. However we felt we could have done with a longer stay to see all of South lake Tahoe; given that we would probably visit again. The area is lovely and we would want to see more. The breakfast is included and good. The area does have other eating places all within walking distances. The walls are quiet thin and you can hear conversations from the adjoining rooms.

"Station House Amenities Changing"

3
12/06/2018

We have been coming here for years. Previously we booked here because of the complimentary breakfast, which is always quite good, and because it's a short walk to beach access. The beach access has always been free, but now there is a daily $9 pp charge. Those who may be considering booking here need to be aware of this.

"Older but decent hotel"

3
10/06/2018

Overall this is a pretty good hotel for the price. It's an older hotel, and could use some new furniture --- there were these two older rust colored cushioned chairs in the room that had filthy looking armrests; time to throw them out. The room was quite dark as well, despite having a bunch of lamps around. The most annoying part of the room was that there were no free power outlets by the bed --- you had to reach behind the bed and unplug an ancient extension cord which was powering both bedside lamps to get power (the other outlet behind the bed didn't work). In this day and age where everyone uses electronic gadgets, I don't quite understand why whoever manages this place still thinks it's 1990. All you'd need is a $5 power strip. On a positive note, unlike most hotels these days that insist on having dark bathrooms, the bathroom was lit well so you could actually see yourself in the mirror, and there was an outside mirror/sink as well (with stereotypical bad lighting). The Wifi worked well too.

Eric E, Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am sorry you faced issues with the outlets. I have spoken with my maintenance head in regards to your comments. We hope to see you again.

"Exploring Lake Tahoe"

4
28/05/2018

Hotels rooms are small but then you are not hanging out in here all day. There is so much to do and see. Pools are heated and spa also. No self Laundry which was a little inconvenient. Lots of parking spaces

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. Glad you enjoyed your stay.

"Good location and value, tiny room"

4
28/05/2018

We did not have a reservation, so feel fortunate to get a room at the end of the day. This is a nice, clean place with pleasant staff. We took an upstairs queen room. It was tiny. It might work for 1 person, but for two, it would be very cramped for more than a one night stay. The room was clean with nice furnishings, but the furnishings felt jammed into place. There is no closet, only a wardrobe that is jammed against the counter for the bathroom, cutting off use of half of the counter. The bed was very comfortable. We were warned the queen was small (and it might be that some queen rooms are larger and this was the only available one) but decided to save the $10 bucks more it cost for the King. They serve a full breakfast at the adjoining restaurant. Choices for free are limited but suffice. The location is great. You are within walking distance of both the beach and a large selection of eateries at the base of the gondola lift and a grocery store. It is a block or so from Harvey's. There is a hot tub by the pool. We were there at the end of May, before the Memorial weekend. It was quiet as it is off the main drag. We would stay here again....maybe pop for the King :)

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We hope to see you again.

"Great Place at a great price"

5
27/05/2018

The hotel was within walking distance to the beach and is in a great location. The outside of the hotel is immaculate. When we go back next year we will stay here again. There are restaurants all over the place. The staff was great.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad you enjoyed your visit with us. We look forward to seeing you next year!

"Over Priced"

2
27/05/2018

The Best Western Station House Inn is a rustic, 1960s vintage hotel/motel that is old, tired, worn, and grossly overpriced. Our stay at this location was a disappointment. The room was $200 plus that anywhere but Tahoe would have rented between $80-$110. The only real compliment I can give this hotel/motel is the complimentary breakfast that is served in the adjoining restaurant. I'd give that restaurant an A+. We stay at many very first class, clean, modern, Best Westerns and the Station House Inn just isn't in the same league.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry to hear you did not enjoy your stay. I will pass along your kudos to our restaurant staff.

"the station house"

4
27/05/2018

Very nice facility. close to incline village and 2 blocks from the lake. the room was large and staff very polite. Will stay again. the free breakfast was cooked to order and convient . the setting was nice

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for taking the time to let us know about your stay. We hope to see you again

"Jessica from Martinez 5/2018"

4
22/05/2018

The hotel was in a nice location. The room was clean & the bed was comfortable. Great!! Real breakfast included. A little smell in room when arrived but opened door helped. It was OK. Staff was pleasant.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I'm glad to see you enjoyed your stay with us. We hope to see you on your next visit.

"Station House"

4
13/05/2018

Nice woodies feeling, quite area, close walking distance to the lake and casinos, nice swimming pool, restaurant is a great place to eat, nature is great to look for around the motel and area, close to main strip

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thankmmyou for letting us know about your stay. We look foward to your next visit.

"Quaint hotel near the beach"

4
03/05/2018

The hotel is very well placed, just two minutes walk from the public beach and it offers a nice swimming pool as well as a spa. Free parking for guests and good Wi-Fi signal. Breakfast is complementary and with a nice choice of hot/cold dishes and beverages. The rooms are spacious, with clean and tidy bathrooms. Staff is ok, except for the guys in the breakfast room, who are extremely kind and friendly. I would surely suggest it.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I will share you kudos with all staff.

"Our new go-to spot in SLT"

5
23/04/2018

We had a great stay. Clean rooms, great staff and the free breakfast was a plus! Location is perfect: We walked to everything. We could tell that in the peak months, this hotel has great vide with the outdoor bar/bbq, firepit, pool etc...It wasn't beach weather but we know its a 5 minute walk. See you in the summer!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. You're absolutely right about our summer activities. We have the lunch deck/bar open and served poolside most days, weather permitting, or take a short stroll to our private beach access for fantastic views and water play! We look forward to seeing you then!

"Work trip"

5
20/04/2018

This was a great property for my week stay for work. The room was nice with work space and a mini refrigerator. The closet and dresser space were plentiful. I was impressed with how unassuming it looked at first glance. Will be coming back for personal trips in future. Thanks for a great stay. Special kudos to housekeeping. I didn't make a mess and he or she didn't rearrange the bed so I had to undo it daily. Appreciate the thoughtfulness.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to your next visit

"Excellent place to stay"

5
14/04/2018

Spent one night here. Room was very clean, check in was easy and accommodating our 3 couples to have rooms close together was great. Breakfast the next morning was sit down in the on site restaurant with lots of choices. Will definitely stay here again.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I'm glad you enjoyed your visit and we were abe to accommodate your request. We look foward to seeing you again.

"Decent place for a relatively low price."

4
12/04/2018

Good place to stay off the beaten path but very close to everything. Price was right. Room smelled like smoke even though it was a non-smoking room, but I would guess it's tough to enforce this rule but still smelled like smoke. The shower door was funky as it only had one bar on one of the doors so opening and closing them was a challenge. Complementary breakfast was from a menu and you could order anything on the breakfast menu and was good (not great). Will probably NOT visit this location again even though I am a rewards member.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. It seams like you enjoyed your stay so I was surprised to se you will not be returning. If you would like to discuss this further I would really like that. I can be reached by email at [email protected] or by phone at 530-542-1101.

"Great location right by the Lake and Casinos!"

4
12/04/2018

Room was very plain and dull and Front Desk at check-in was a bit rude. The only thing that made this stay worthwhile was how close the lake and the casinos were, it was also very close to Heavenly, a center with lots of activities. The breakfast was also very impressive for a Best Western (not a plus) The breakfast is a sit down restaurant breakfast in which you are limited to certain items, however they are a delight. The manager and the waiters were very kind, James was very helpful, and Brad, was our favorite waiter due to his amazing customer service, he was friendly, funny, efficient and definitely made the trip a whole lot better. Thank you Brad!.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad to hear you enjoyed our location and breakfast. I will let Brad and his staff know of your compliments as well as sharing you comments with the front desk. Thank you for letting us know about your stay. We hope to see you again

"Off the beaten path"

4
12/04/2018

Found this Best Western with a good price for our time to visit. Didn't even know Tahoe had a Best Western as this hotel is tucked back off the main road leading to the casinos. The room was comfortable with standard Best Western amenities. Didn't get a 5 star as there was no microwave, but it did have a mini fridge and we were upgraded to a King bed for same price as Queen at check in. We had an early training so we were not able to partake of the Free Breakfast offered at the nearby restaurant. We did go there for dinner...food was really good-but a bit pricey.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We hope to see you again!

"Nice place "

4
10/04/2018

For what it is, this is a good hotel. It's showing signs of its age, but accommodation is clean and comfortable with mega snuggly beds. Staff are courteous and when our hairdryer broke it was quickly replaced. Good complimentary breakfast at the adjacent restaurant. Restaurant staff were very friendly. This isn't a high end place, so if you want that pay more and go elsewhere.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you very much for letting us know about your stay. We hope to see you again.

"Overcharged and no answers"

1
09/04/2018

The breakfast was good, but not buffet. You have 1 breakfast to choose other than you have to pay. And you have to pay the tip. The crew was rude. The rooms were small. I like BW but definitely not in Tahoe.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry you did not enjoy your time with us. I would like to discuss further the issues you faced. I can be reached at [email protected] or 530-542-1101.

"good"

3
02/04/2018

Hotel design is in matching with the area hotels, not a skyrise hotel, a nice two story hotel. Rooms were clean, well apportioned, the proper amount of furniture and amenities. Nice decor. Never would say a 'motel' as other comments suggest. Breakfast is included but you are expected to tip. (first time that has happened to me. breakfast menu is provided and you can pick from the items, one per category, not buffet style, Tasted good. Good service from entire staff.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taken the time to let us know about your recent stay with us. I am pleased to hear you enjoyed your stay with us and look forward to seeing you again.

"Noisy, uncomfortable beds"

2
29/03/2018

We had two rooms at this hotel, near the spa. At 3:30 am a group of young men got into the spa and were allowed to PARTY until we phone the office twice before Phil finally went out to tell them they need to get out of the spa. These men appeared to be intoxicated and were jumping from the spa into the ice cold pool, yelling and screaming. This went on until my husband phone again at 4:20 am and told Phil we would phone the police if he did not do something.I find it hard to believe that the spa and pool are even open at 3:30 am. Also when they were asked to get out they did and most of them got in their car and drove away, very concerning. First because they seemed intoxicated and another if they were not staying there why were they allowed to cause this issue. I was thinking they could have been workers from the hotel or restaurant? Also the beds are hard and uncomfortable!!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay and let me apologize that you were disturbed in any way. Our pool is closed for the season and our hot tub although open daily closes at 10pm. The only way guests can get into the poo/spa area anytime of the day or night is to have a room key from one of our rooms. Our employees are strictly forbidden to use the pool and or spa. They all know that it would cost them their job if they did. I have spoken to our night staff to ensure they react not only when there is a complaint but anytime they see or hear a guest in the pool or spa after the 10pm closing time.

"Anniversary Trip"

4
19/03/2018

We checked in late at 1 am after a big sniw storm so it was covered in snow but was close to everything and walking distance. Breakfast was at the restaurant next door and it was very good. Room was small but ok. We enjoyed our stay

"Great location, value and breakfast!"

5
23/02/2018

We had a great stay at this hotel. Friendly staff throughout and a lovely free restaurant breakfast each morning to look forward too, I definitely recommend the blueberry pancake special! The rooms are simple, warm (thankfully as it was really cold outside!), comfortable and very clean. The beds and pillows were exceptionally comfortable too. The location is peaceful but just a 5 min walk from the beautiful lake/beach and 10 mins to the gondola/casinos and town. For what we paid this was a great value stay in a stunning place. I will be back!

"A motel style BW"

3
30/01/2018

Check in was a little slow then got to our room which was fine but a little dated for a BW. However room and bathroom were clean and bed was comfortable. Good shower too. Breakfast was in the restaurant onsite but was sadly not buffet but service was good. But rather than have a little taste of everything we had to choose one breakfast. I chose cereal and I had to ask the waiter to take out at least half of it as the serving was too much!!! Overall a good stay/

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the feedback. I am glad you enjoyed your stay

"Great Non Resort Hotel"

4
17/01/2018

This is a good place to stay if you're not looking to pay the steep prices for the resort hotels. The place is a very short walk to the lake marina and about a 10 min walk to Heavenly village and Casinos. The rooms have a dimly lit cabin look but everything was clean and in working condition. Mindy at check in and check out was very nice and accommodating. Breakfast was very good with several breakfast plates to choose from and waiters were attentive. It was less than a 5 min wait for me on a monday around 9am. I would definitely stay here again.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am glad to hear you enjoyed your visit and look forward to seeing you again. I will pass along you kudos to Mindy.

"Good deal"

5
10/01/2018

Hotel walking distance to heavenly ski, shopping, and restaurant. Decent rooms, clean and free parking. Free seat down breakfast and staff are nice and friendly. They were able to accommodate or add another room for me with the same price I got when I called them. Because after one minute of booking online the price went up right away. Highly recommended.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very pleased to hear we were able to accommodate your additional room and that you enjoyed your stay. We look forward to seeing you again.

"Clean, Comfortable, Cozy Room with a Satisfying breakfast"

4
08/01/2018

This BW is tucked off the main highway so traffic noise is never a problem. Our king size bed was very comfortable. We appreciated the two upholstered armchairs, armoire, wood TV stand with drawers and a refrigerator. We missed not having a microwave, strong Wifi, and a sharp TV image. A free delicious breakfast served in a Western themed restaurant with a nice collection of Remington sculptures, tables dressed with linens, and waiters who aimed to please was a hit each morning!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We hope to have you visit again.

"New Year's Stay"

4
07/01/2018

Internet down for obvious free. Breakfast only free for 1 plate!? Hotel staff was friendly and locality was superb! Near everything that you needed ( some in walking distance) - from gas stations, to restaurants, to casinos, to grocery outlets, and even to starbucks/Jamba juice....etc.)

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad to hear you enjoyed your stay with us. We look forward to seeing you again.

"Good location, free parking"

3
05/01/2018

Price was around 160 a day with breakfast, wifi and parking. Location is 5m walk to the shopping area and 5m walk to the lake. An ideal spot I think, but maybe not if you're going up the mountain fully geared every day. Room was clean, staff was friendly. Room can be a bit noisy; our refrigerator started humming every hour or so. Really loud, then gradually going softer. I sleep with earplugs but I kept hearing it. Perhaps other rooms don't have this problem. Lot's of shower amenities, a coffeemachine, no safe, ice and vending machines closeby; have not seen any bears but it's possible. Have seen a couple of squirrels. Alive and as roadkill. We came from Mammoth Lakes and didnt need any snow chains, but when lights are flashing you do so keep them at hand or buy them before going up the mountain; its steep and curvy and you wouldnt want to be going up there without if snow is a possibility. Would come here again but next time would unplug the refrigerator.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I would like to find out what room you were in so I can address the refrigerator issue. I can be reached by email at [email protected] or by phone at 530-542-1101. Again thank you for letting us know about the issue you faced. We hope to have you visit again.

"Dirty rooms"

1
03/01/2018

Rooms need updating. I was in their honeymoon suite and it was by far a romantic comfortable suite. Carpet was stained and frayed at corners. Bathroom literally had hair and dirt on walls and door jams. Large dirty area next to light switch on wall. Masking tape holding a couple tiles in place on Jacuzzi tub. I will bot be returning unless the rooms are redone. I will say staff was friendly and nice. Outside of property is quaint and eye appealing. Safe area. I like to stay in Bestwestern hotels but prefer the plus. Took a chance on this (which was not a Bestwestern plus) and was hoping it would be ok, but was very disappointed with my room.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I would like to discuss the issues you faced further if you have a chance. I can be reached by email at [email protected] or by phone at 530-542-1101.

"Most enjoyable stay"

5
02/01/2018

Outstanding staff experience, warm and delightful. Nice breakfast is provided and the cozy room was just so much more than we expected. When combined with the beauty of this incredible area, it made for memories that will us forever. We plan to return to this hotel to relax and enjoy this awesome area, every time we come now.

Eric E, General Manager at Best Western Station House Inn, responded to this review
We are very glad to hear you enjoyed your stay with us. We look forward to seeing you on your next visit!

"Clean, quiet, well-furnished"

5
23/12/2017

This motel is dependably first-rate. Rooms are well-organized, very comfortable, and furnished with everything you might need. Very comfortable beds, quiet location.The attached restaurant is very nice - the free (large!) breakfast is an extra treat!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the wonderful review. We are happy to hear you enjoyed your visit with us and hope to see you again

"Just perfect"

4
22/12/2017

I've been to lots of BW hotels, this one should be one of my favorites. Location is great, close to the beach, walking distance. The area was also not crowded, therefore not many disturbance during the night. The room is great, although it might need a microwave which they currently provided inside the registration area. Breakfast was also superb, special mention to Keith and James who were very friendly, not just to us, but to everybody as well.

"Great place to stay"

4
18/12/2017

Was in South Lake Tahoe: location is just perfect - far enough to not hear any noise from busy central streets and close enough to walk to center and gondola. Staff very helpful, food is outstanding, especially dinner!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. We look forward to seeing you again.

"Always a good experience"

5
17/12/2017

We love the BW in Tahoe. Close to city center-the beach-casinos (if your into that) Also a clean comfy room that's affordable and a friendly staff. Sit down complimentary breakfast in the morning is a very nice touch too.

"Excellent Value"

5
01/12/2017

Absolutely fabulous to stay here. This is our "go to" place when we are coming to the Lake Tahoe area. We have stayed here about once per year for about the past 15 years. The property is very well maintained, the rooms are very comfortable and upgraded periodically, and having the restaurant on site makes it very easy for breakfast. The food has always been good as well. The hotel staff has always been very courteous and helpful. The rooms are very quiet. With the location of the hotel, it is easy to walk to the lake and around the area without having to be in heavy traffic. It is an easy walk up to the casino area and shopping area as well. We have been here both during the summer and off-season and it has always been an excellent place to stay.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the wonderful review. I am glad to hear you continue to enjoy your visits with us. We look forward to your next visit.

"Nice Surprise"

5
01/12/2017

Super nice location and amenities. Hot tub was a nice surprise. We enjoyed using it. Breakfast was also a nice touch. Overall, I would highly recommend this place to my friends. We came on what is termed slow season. That's OK; it worked for us! Will come back for sure.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We look forward to seeing you again.

"Best Best Western"

5
29/11/2017

I really enjoy this property. I have been here twice and plan to come back in the summer. The staff is really nice and friendly. The sit down complementary breakfast at the restaurant on the property is an added bonus. Also it is within walking distance of a grocery store, multiple restaurants and shops, and the casinos.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your wonderful review. We look forward to your return.

"Comfortable relaxing hotel"

5
24/11/2017

Stayed her with some family and had two rooms. Both rooms were clean and well maintained. The property in general was clean and well maintained. The Christmas decorations were nice as well. Breakfast was amazing and probably the best free breakfast I have ever had in a hotel. Every employee we encounter were friendly and seemed to enjoy providing great service. Our car was hit while we were in Tahoe. We weren't sure if it happened at the hotel (which it didn't) but the Manager allowed me to come to the back office and watch the cameras. He was clearly very busy and it was Sunday which I don't believe he was there for a full days work just dropped in to take care of something but took the time to let me do this which was greatly appreciated. I will definitely stay here again and will recommend it to anyone I know headed to Tahoe.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the wonderful review. I am glad to hear you enjoyed your visit with us. We look forward to your next stay.

"BW Lake Tahoe"

4
24/11/2017

excellent hotel to stay in ,location very short distance to city restaurants ,great on site restaurant,very helpful and friendly staff, scenic location, hot tub a little on the small size ,pool closed for the season as our stay was in November.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. We hope to see you again

"Best Tahoe Experience Yet"

5
23/11/2017

We've always loved staying at the BW Station House Inn on visits to the Lake Tahoe area. We only tried other hotels when the snow wasn't high enough. After our stay before Thanksgiving, we would not have had a better snow trip. The trick is just to go around to find high snow embankments for my son to play in, and still stay in this hotel. We didn't even have to pay for the gondola ride to Heavenly which is a rip off anyway. Food in the restaurant was excellent and service was extremely friendly and fast.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. We look forward to seeing you again.

"Home Away from Home"

5
18/11/2017

Hotel is very comfortable. I have stayed there for many years for several times a year. The rooms have real glasses, wi-fi has been upgraded to reasonable speed, and tv has a wide selection of channels. Hotel is off the main drag, so is quiet. Complimentary breakfast is in a restaurant where your food is prepared and served individually. Servers keep your coffee cup hot and full.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stays. I am glad to hear you continue to enjoy your visits year after year. We look forward to your return.

"Station House--Always Outstanding...."

5
13/11/2017

Great place to stay in Tahoe! Close to Heavenly Valley skiing, and a short walk to Stateline casinos, entertainment. Breakfast at LewMarNel's restaurant (steakhouse on site) is included. Stayed in Gingerbread house cabin (adjacent to hotel)--awesome!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am pleased to hear you enjoyed your visit with us and look forward to your next visit.

"Clean, comfortable, friendly"

4
07/11/2017

Check-in was a breeze. Parking was convenient to the room. The room was clean, mostly well-equipped, etc. Breakfast at the restaurant next-door was included, and was cooked to order and tasty. The only negatives were the lack of an elevator to reach the 2nd floor rooms, and that the bathroom light also controls the fan (so you can't use the bathroom light as a nightlight).

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. We're glad you enjoyed your stay and hope to see you again.

"Leisure"

5
28/10/2017

After spending the day and visiting Pollock Pines for the Johnny Apple Seeds celebration we arrived in the evening in Lake Tahoe and as usual we enjoyed the weather and beautiful Lake Tahoe view. Had dinner at the Hotel restaurant and we both were very satisfied.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am glad you had a good time and look forward to seeing you again.

"Not impressed"

1
28/10/2017

The hotel room was clean although extremely outdated and had an odor. The WiFi didn't work the first two days of my stay. Additionally, the pillows were uncomfortable and the adds online were definitely false advertisement. The photos show pictures of lakefront views and the lake cannot be viewed from the hotel. It's at least 4 blocks away. I must say the breakfast at the restraint was fabulous.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am sorry that you were disappointed. I would like to discus further to improve guest satisfaction. I would also like to inquire where you saw pictures of lake view rooms? To the best of my knowledge we do not have any pictures like this out there. Please give me a call at your earliest convenience. I can be reached at 530-542-1101 or by email at [email protected] if you prefer email.

"nice motel"

5
25/10/2017

The motel was nice but the restaurant breakfast was the best . They have their own little restaurant that serves you breakfast is complementary to your steak cooked when you order it Minneapolis and it's definitely very impressed with that

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. We hope to see you again

"just ok"

3
22/10/2017

very nice please and staff but bed and pillows were the worst we have had. room was very small and filled with furniture, could have less stuff in room, the bed was the worst we have ever had and the pillows were cheap, and comfortable. should have a choice of pillows to use, they were all the same

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am sorry you did not enjoy it. I would love to discus this further if you have the time. I can be reached by email at [email protected] or by phone at 530-542-1101. Again thank you for letting us know about your stay. I look forward to hearing from you soon.

"Great Staff make for a great stay"

5
17/10/2017

Reasonable prices for South Lake Tahoe. Standard hotel room, but quite comfortable. Breakfast off the menu, rather than the usual buffet, is included; a nice alternative. The staff was exceptional, friendly, helpful, and professional.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. I am glad you enjoyed your visit.

"Excellent Porperty / Value"

5
17/10/2017

I always stay at this property. It is a great value, away from Highway 50 but not too far. It is a short, pleasant walk to Stateline and the venues in the casino area. The staff is excellent and the rooms are excellent. The internet works well, a plus for the business/pleasure traveler.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We look forward to seeing you again.

"Perfect stay for a wonderful weekend"

4
16/10/2017

We stayed at this hotel for a Birthday weekend with another couple, both parties enjoyed every aspect of the hotel and we all left very satisfied, would recommend this hotel to anyone that is looking for a getaway at a great price

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad you enjoyed your stay with us. We look forward to seeing you again.

"Awesome experience"

5
16/10/2017

Had an amazing experience at this location, customer service was top notch and the place was very good. They had a restaurant next door to the hotel LewMarNel's. Great place to eat and the service at the restaurant is excellent.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad to hear you enjoyed your stay with us and our restaurant LewMarNel's. We look forward to your next visit.

"Great Tahoe Hotel"

5
13/10/2017

We stay at this hotel every time we visit Tahoe. The breakfast is great - a hot sit down meal in the morning. The staff is wonderful and the location allows you to walk downtown. There are nearby shops and restaurants, which you can walk to. The beach is a very short 5 minute walk away.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review! We're glad to see you again.

"Nice place"

4
11/10/2017

Stayed here 4 nights for our tenth Anniversary. It was clean and very quiet. It was close to the beach, the state line, and two really cool shopping areas with nice restaurants. I didn't have the free breakfast because of no vegan options for a decent meal. (We eat more than salad, dry toast and fruit) but there is a nice cafe down the street with decent scramble. Will stay here again on another trip. One other thing, the chairs in the sitting area need replacing. They are getting pretty bad. At least in our room.

"nice place to stay"

5
11/10/2017

very comfortable and quiet with clean comfortable rooms. definitely the place to stay in South Lake Tahoe.restaurant served full complimentary breakfast and was open for dinner. Nice menu and wine selection.

"Wonderful personnel!"

4
08/10/2017

Abby and David in the Breakfast shift are terrific...one day the service was very busy; we gave Abby our name and room number...she called us in our room to let us know 'Your table is ready!" Very professional with all guests! David, a member of the breakfast wait staff. referred a local company to my husband; a company he takes his own vehicle to...this was incredibly helpful to us. Thank you to both of these fine individuals...many what could be miserable 'bearable'!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words and kudos to Abby and David. I will make sure to share your comments with both of them. We hope to see you again if ever in the area.

"Great value"

5
08/10/2017

Typical hotel room but a great value for the location, a short walk and easy access to the lake. Breakfast at the attached restaurant was an unexpected bonus and delicious. Rooms were clean and comfortable. Highly recommend.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the review and recommendation. We look forward to seeing you again.

""On our way to the Eclipse""

5
04/10/2017

The hotel is very welcoming. When my wife and I arrived (both in our 70's) there were only second floor and up rooms available. Through hook and crook the attendant at check in got us a ground level accommodation, which was more than appreciated. The hotel is rustic, but that's its charm. Rooms are nice and the restaurant at the hotel is very good. Breakfast is included and a variety of menu choices are available. Dinner is not, but the food is outstanding. We have stayed here 4-5 times and always use this as our first choice when visiting Lake Tahoe.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad to hear you enjoyed your time with us and the front desk was able to accommodate your request. We look forward to seeing you on your next visit

"Good place to stay"

4
03/10/2017

It looks like a rustic motel. The rooms are clean, but very dated. The shower head is wonderful! Their breakfast is not your typical breakfast with waffles, egg,s bagels, oatmeal, etc. you go to the steakhouse across the parking lot and it's a nice atmosphere. You are allowed to order from their menu so we ordered eggs, bacon, house fries, coffee, and orange juice. The bacon, however, I found very meaty tasting-it was thick and tasted like old bacon. We both didn't care for the taste. The breakfast is free , but we tipped the waiter $5.00.

"Close to Beach and Casinos"

5
03/10/2017

Very clean hotel with easy walk to nearby beach and the casinos. Friendly staff. Awesome breakfast at attached restaurant. Nice pool and spa, heated for those cold days. Pricey on weekends....but this is South Lake Tahoe...

Eric E, General Manager at Best Western Station House Inn, responded to this review
I'm glad to hear you enjoyed your stay with us. Thank you for the feedback. We hope to see you again soon.

"Best value for our money"

5
03/10/2017

All employees were very caring, very clean, and a real sit down breakfast. Best value for our money. The gentleman at the front desk upgraded our room at no additional cost to keep our guests together. Really cared about our needs.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. We're glad you enjoyed your stay and the upgrade. We hope to see you again.

"Very Convenient"

4
02/10/2017

This Best Western has a great location. Only 3 blocks from a great sandy Tahoe beach. Ten minute walk to casinos. But in a quiet neighborhood. Full hot breakfast with choices is a plus. Nice pool and small hot tub. Good room size.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for taking the time to let us know about your stay. We look forward to seeing you again.

"Great place to stay if staying in South Lake Tahoe"

5
27/09/2017

Great value considering the rate, location, and style of the hotel. Bonus that the hotel has a nice restaurant and bar. All of the staff was nice and hospitable. The hotel is right down the road from the beach. Great place to stay if choosing to stay in South Lake Tahoe!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We look forward to seeing you again on your next visit.

"Lake tahoe mess"

2
27/09/2017

Outdated, crappy parking area, bad breakfast and small room. Looks like a very old motel that they put their name on without investing a dime. Breakfast was terrible. The only good thing was the door locked

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am sorry you did not enjoy your stay with us. I would love to hear more about your experience in hopes of improving our service and guest satisfaction. I can be reached at [email protected] or by phone at 530-542-1101. Thanks again for reaching out.

"Nice place. Great breakfast. "

4
26/09/2017

I am never disappointed with a Best Western. They are well maintained, have standard amenities and nice rooms. Thus one is no exception. I liked the homey touches, nice landscaping, fire pit, racks for skis. This one stands out for its full service breakfast at the on site restaurant. A daily special, light fare and a full menu all included with your room.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you very much for your kind words. We do try to think of everything you may need when staying with us. I am glad to hear you enjoyed your visit and look forward to seeing you again.

"Nice hotel, excellent breakfast, beautiful place"

5
23/09/2017

Hard to go wrong when staying in a beautiful place like Tahoe but we have stayed at this hotel 3 times and will stay again given the chance. The restaurant breakfast is included with the hotel and the food and staff there are very kind. They treat you like real paying guests, when you expect them to give you a hard time for being hotel customers in for the free meal. The only wild card is the weather; one never knows if one can get out of Tahoe without tire chains, but if that is the price of staying in paradise, I will pay it.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad to hear you have enjoyed all your visits with us. We look forward to your next stay.

"It was ok"

3
22/09/2017

Stay was ok, Value was fine being it was Lake Tahoe. I thought they should have started breakfast earlier for us working class but to no avail it started at 7. Bed was average in comfort, no microwave....

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry you were not blown away by your stay. I would love to discuss this further if you have the chance. I can be reached at [email protected] or by phone at 530-542-1101.

"Good location with restaurant on site"

4
21/09/2017

The hotel is within walking distance of the lake. It has good decor and clean rooms and a really nice lobby with a fireplace. The staff are really helpful and willing to extend themselves to make your stay more enjoyable.

"Best complimentary breakfast"

4
20/09/2017

We enjoyed the sit down, order from menu breakfast. Congenial wait-staff. We stayed for three nights and appreciated the quality and variety for breakfast each morning. Definitely a standout feature for this facility.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We hope to have you visit again.

"We were so lucky to find this hotel."

5
19/09/2017

Well, we all know Friday night is a nightmare to find a hotel at South Lake Tahoe. When our original booking went south, we have to find another Hotel on site after 8:00....Holiday Inn Express is full, and they pass us the world maybe Station House Inn still have rooms. Turns out, it is a super luxurious "Inn" I have ever seen. Front desk Sebastian was the angel. My wife was all excited for the nice establishment we ran into, we enjoy the pool, jacuzzi, at chill Tahoe evening. After having a comfortable sleep and guess what, a sit-in breakfast is included, which we saved another $35 for regular breakfast bill we got while staying at Tahoe. Beach pass was included, too. 3-5min walk, you can even swim at early morning if you want. We will chose this hotel as our primary base in the future when we need to stay over at South Lake Tahoe.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your wonderful words! I am very glad you found us and enjoyed your visit. We look forward to seeing you again.

"Rustic"

4
16/09/2017

Stayed here over Labor Day weekend for the Eric Church concert. Staff was friendly, the full breakfast which was included was amazing and the staff in the restaurant were so sweet. Loved the waiters and the host. Beach access was also included with the price and it's only about a block away. Although the beach was crowded for the weekend, it was nice to be able to visit it. The room was more than adequate. Love the layout with a sink and mirror in the bathroom and a sink and mirror outside of the bathroom. Hotel is in a central location. Quiet street, but walking distance to town. I will say that the property was a bit rustic. The room itself was updated a bit. The bathroom could and linens could use some work, but aside from that room was fine. However, I think in keeping with the Tahoe theme, the lobby and restaurant are very rustic with wood paneling and dark heavy furniture. Just not particularly my taste, but I could see where people would like that 'woodsy' theme.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your visit. We hope to see you again.

"vacation"

4
12/09/2017

We were heading to Glacier Nat'l park, but with the fires we decided not to go there, We asked family where to go, and needed to decided in 1 day, they recommended Lake Tahoe, we were so glad of the choice, the lake is gorgeous, the beaches, the sights and water falls, the Station House is in a great location, average rooms, great breakfast, beds good, could be queen beds. fire pit, pool, hot tub was fun. we will be back, looking into house rental for whole family.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad you enjoyed your stay with us. We look forward to your next visit.

"Fantastic!"

5
11/09/2017

Location was excellent with everything within walking distance, including the private beach. The morning breakfast at the restaurant was a pleasant surprise with excellent food and service. Room was a bit small, but very clean and comfortable. Service at check in and check out was also great. Would definetly stay there again and recommend it to others.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am very pleased to hear you enjoyed you time with us. We look forward to your next visit.

"Nice clean hotel"

4
11/09/2017

We were in town to see Judy Collins. Were not going to pay the ridiculous rate of the big hotels. Decided to try this Best Western. Older, but nice clean room. Breakfast was prepared by the restuarant on premises. Got to choose from the menu. It was delicious and our waiter was checking in with us to make sure we didn't need anything. Try it out, think you will like this older hotel.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your very kind words. I'm glad you enjoyed your stay. We hope to see you again soon.

"Stateline in September"

4
10/09/2017

After all the students returned to school, we took a four day mini-vacay to beautiful South Lake Tahoe. I was so pleased to learn that a I was returning to an wonderful venue that I had visited for dinner with family and friends about 7 years prior! The restaurant, LewMarNel's was just as I remembered. South Lake Tahoe comfy, cosy and good food. This trip it was notable that we has breakfast there every morning (part of the hotel amenities) but we CHOSE to return for dinner every night! Why? Food was good, drinks well-crafted and the receptionist and wait-staff were so friendly, caring and AMUSING. The hotel is nicely maintained. Pool area clean and inviting, Plenty of parking, And all the important things about the room were in evidence: well-maintained, clean, comfy and spacious. We had a room with two double beds and two sinks! The sinks were a nice surprise. No microwave, but a silent refrigerator was a welcome addition. One tiny downside is that room decor is dated and appears a bit tired. It's so odd to see "sueded" fabric on chairs and polyester bed covers. That said, the room was well organized, nicely lit and clean. The shower was excellent!!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am pleased to hear you enjoyed the hotel as well as the restaurant. We look forward to your next visit.

"Love this place"

4
09/09/2017

This is a great hotel in Tahoe as you can walk to the beach, casinos, hiking trails etc. the rooms are clean, there is a pool and hot tub with poolside bar and lunch service during the summer. The rates also include a full breakfast in the onsite restaurant for everyone. Staff is incredibly friendly......been staying here for 30 years......

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am glad to hear you continue to enjoy your visits with us year after year. We look forward to your next visit.

"Labor Day Weekend"

4
07/09/2017

We stayed here while in town for a show, and had a very nice stay. The rooms are pretty dated as far as style goes, but everything was in working order and pretty clean. The staff are very efficient, and took very good care of us. We walked over to the restaurant for our complimentary breakfast & while we were gone (maybe 30 mins), they had already cleaned the room. The breakfast is good, and very convenient. Just order off the menu, give them your room number, and all you need to do is tip the wait staff appropriately. They offer free passes to the beach just a 5 min walk down the street, and have towels available to use there as well. The location is good for walking to the casinos/shopping that is close by as well so you can avoid the crazy traffic endemic to Tahoe on a holiday weekend. We'll stay here again when we come back.

"Really enjoy our stays there!"

5
07/09/2017

I booked a double bed room for our vacation here. The bed is a bit soft, but overall it's very clean and comfortable. Love the design with 2 sinks, one in the bathroom, one right out of the bedroom. So when the bathroom is occupied, I can still use the sink outside to brush teeth or wash hands. The location is very convenient to the shopping plazas, beaches (the hotel provides free pass to the nearby Lakeside beach). There is a heated pool that my kid enjoys very much. Even my picky husband has a great review on this hotel.

"Walkable to beach, heavenly village and free breakfast!!!"

4
06/09/2017

Perfect location very nearby and provides free access to the beach and provides beach towel. Also walking distance from Heavenly Village. Well maintained and friendly staff. And also serves free hot breakfast :)

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. I'm glad you enjoyed your visit.

"reasonable choice in South Lake Tahoe"

3
04/09/2017

We stayed here for two nights in August. We had a basic king room that was very clean and comfortable. The A/C worked well as did the wifi in our room. The staff was extremely friendly and helpful. Our room did not have a microwave (something we have seen in several California hotels), but there was one conveniently located in the lobby area. The hotel was a little expensive, just not the value for price you expect from a typical Best Western. The on-site restaurant was a nice choice for dinner.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thanks for the review. We hope you will come visit again.

"I like stay in Best Western Hotels"

5
04/09/2017

I always stay in Best Western Hotels, it is usually convenience, comfortable, and clean. I like to have breakfast in hotel winch include in price and service. room always clean, good size and clean. Customer service are usually very friendly and professional I can recommended to stay in Best Western Hotels.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I'm glad you enjoyed our time with us.

"Great location and accomodations"

5
29/08/2017

This hotel was a joy. It is very quiet and well-kept. It is away from the strip but walkable. It is very close to the beach and the neighborhood is nice. The restaurant on the premises is excellent and the best part is that a full breakfast is served each morning, included with the room charge. This is a sit-down breakfast. Very nice. This is a well-run establishment. Would highly recommend.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am very glad you enjoyed your visit and look forward to seeing you again.

"Nice room, but noisy, and expensive compared to other Best Westerns we visited during our 33 day trip"

4
29/08/2017

Best Western Station House Inn was the most expensive of all the Best Westerns we stayed in during our 33 day trip of Oregon and Northern California, and probably the least enjoyable. It started with about an 8 minute wait at reception to check in while the front desk person was 'training' another employee on the computer and then answered a phone call while we were standing there waiting. The room was nice, although the fan in the bathroom was noisy. For the price of the room, having only powdered creamer (which is really corn syrup) for coffee rather than milk in the fridge or even UHT milk was disappointing. The wi-fi did not work properly. When we asked for assistance at the front desk, we were told to "call technical support". Thanks for the help. We had noisy neighbours -- a family next door with the TV blaring and screaming kids. Can't blame the hotel for that, but it did not enhance the experience. The on-premises restaurant was very expensive - both for meals and the wine list. There were quite good, expensive wines available, starting about $150 a bottle, but nothing 'good' in a more reasonable price range. The restaurant was also where the complimentary breakfast was served. Other Best Westerns had an area where it was self-serve for breakfast. This hotel had sit down breakfast -which you might like or not. It meant a wait to get a table and took longer for breakfast because it was served to you - you order off the menu. If you're in for a leisurely breakfast, you might enjoy this. We prefer self-serve and to get on with the day and see the sights.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry you were disappointed with your stay. I would like to discuss further if you have the chance. I can be reached by email at [email protected] or by phone at 530-542-1101. Thank you

"Perfect"

5
28/08/2017

Beautifully located, exceptionally clean, quiet and affordable. A private beach is located just a few short minutes away and the property also offers a very relaxing, comfortable pool area The service is extraordinary!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your very kind words. We are glad you enjoyed your visit with us. We hope to see you again soon.

"Working at South Lake"

5
27/08/2017

Needing a place to stay while doing a construction project, I went with my go to brand. The hotel is very nice with an excellent steak house on the property, breakfast is made to order in the same restaurant, Less than 1/4 mile walk to Lake Shore marina and beach, about the same up to the night life on Lake Tahoe Blvd. Very nice stay I have already booked more nights both for business and returning for a short vacation with the family.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you very much for your kind words. We look forward to your next visits!

"breakfast disapoinment"

3
26/08/2017

The Hotel is ok - clean and in good location, but diferently as in the other BW hotels the breakfast was served by waiting staff. Every day we were told to tip the waiter. For me it's obvious that the waiter shoul be tiped but it's still my choice and I consider it quite rude to tell me to do so. Even the waiter when he brought the receipt he said "this is for tip".

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very sorry you did not enjoy your sty as much as you could have. I have shared your comments with the wait staff in hopes of providing better service to our guests. I agree with you that it is your choice to tip are not and you are certainly under no obligation to do so. I am sorry that was not made clear to you. Thank you for letting us know about your experience. It is our hope that you will visit again if ever in the area.

"Re-paint, replace dirty, worn carpets/chairs. & kill black mold in bath/shower & it would be a great property"

3
24/08/2017

Really this property could be great, because you can just stroll to the lake very easily. The outside is inviting w/beautiful flowers & landscaping. I kept getting bug bites too upon waking up in the mornings. I suspected bed bugs, but did not find one & no one else in my party was bitten; still it kept happening to me & stopped after leaving this property.

"Still a good choice for South Tahoe."

4
24/08/2017

We have stayed here several times, but not for a few years - not much has changed! The rooms are large but could use some updating, those orange chairs need to go! - shower tile grout not too clean! Having said this, the place has a lot going for it - pool area is nice - adjacent restaurant is great - includes free breakfast there with the best staff ever - and I mean ever. One can walk easily to the beach ( ask for a pass ) and the Heavenly Village / Stateline area. While it is getting old - I would still recommend the Station House - just wish they could update a bit.

"right by the lake 5 min walk"

4
24/08/2017

i really liked it. the hotel was by the water . they had a heated pool and jacuzzi. they are pretty small compared to the photos but i did have alot of fun at the lake. breakfast was Ok. i realy liked our server.

"South Lake Tahoe Summer Trip"

4
21/08/2017

Family Trip, 2 adults 2 kids, one small cabin, really nice, clean and in a great location, it was very good , quiet, all services availables, typical place of a forest town, surrounded by water, we love it, should give excellent review, but the breakfast wasn't good, only tried ones and didn't went back... other than that... goood.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am glad you enjoyed your time with us. However, I am sorry you did not enjoy breakfast. Again thanks for the wonderful review. We hope to see you again

"Needs Updating and Thorough Cleaning"

2
20/08/2017

Room 119 was dirty and uncomfortable. The upholstered chairs were so dirty I needed to put pool towels on them before use. They looked like they were from the 1960's!! Orange Velour!! The coffee pot and soap dish were dirty. The bed was too firm and poorly made (the sheets were untucked at the bottom of the bed and seemed too short). There was mold in the bathtub grout.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am sorry you did not enjoy your stay. I have taken the liberty to share your comments with our staff in hopes of improving our service. It is our hope that you will give us another chance to serve you

"Saved by a wonderful time"

5
17/08/2017

Did not plan to stay at the Station House Inn Stateline. Had reservation at a property to tour the facilities and when we arrived they had changed our room. Check in was by TV Monitor- receptionist was off property and new nothing about the location we were at. That's why we can to the BW Station Inn the best hotel in Tahoe because it feels like home.

"Best value in South Lake Tahoe!"

5
16/08/2017

Convenient, walking distance to the private beach at the lake as well as shopping. Nice amenities at the hotel, including made to order breakfast at the restaurant on site. Comfortable, relaxing time for all. We look forward to our next visit and a longer stay!

"REPEAT VISITOR"

5
16/08/2017

I have stayed at the Station House Best Western for the past 10 years for 2 weeks in Aug. The staff always treat me so good, I would not stay any place else. Eric and the manager treat everyone great, I made my reservation for next year, already

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you Douglas!! We always seeing our guests return year after year!

"Convenience plus Great Perks"

5
16/08/2017

We've stayed here many times. The convenient location and perks are the best. Their complimentary breakfast is served in a real restaurant by a waiter. You select from a full menu. Rooms are comfortable and very clean. The Inn provides passes for a beach in easy walking distance. You can also walk to nearby casinos. The pool/hot tub area is well maintained with lots of chairs and tables, plus food service at lunch. The staff is very friendly and helpful.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am very glad you have continued to enjoy your visits with us and look forward to seeing you again.

"Disaster at Check In"

3
15/08/2017

This hotel was cute on the outside, in need of some updates in the rooms, and lobby. The front desk staff were very slow, didn't seem to care that people were having wait and not too efficient. We were assigned a room that was not ready yet (which we knew) When we came back to get into our room, we walked in on a woman who had also been assigned that room. The new person at the front desk was most helpful and got us to our new room. The next morning I mentioned it to the woman who had originally checked me in and once again, she could have cared less! Don't think I'd stay there again.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am very sorry your faced the issues you did. I am glad Sebastian was able to help you out.

"Station House Inn is the best!!"

4
10/08/2017

The ambiance of this entire property and its beautiful setting, along with a wonderful staff, and great breakfast included with your stay, has brought me and my friends back year after year. It's become like a second home to me when I'm able to come. Wonderful value for what is offered. I'd never stay anyplace else in So. Lake Tahoe.

"Best Western"

3
09/08/2017

Rooms are clean and comfortable. Just a short walk to the lake and South Lake shopping and Harvey's outdoor concert venue. Restaurant (LewMarNels) adjacent to hotel is wonderful and you get a free full breakfast with your stay.

"Comfortable and Quiet"

4
08/08/2017

We ended up at this hotel when another hotel we'd booked did not have anyone to let us in when we arrived at 11:30pm (we'd called ahead, too, but they were not around when we arrived). We'd scrambled to find one room for one night at yet another hotel, but then ended up at Best Western Station House for our last two nights in S. Lake Tahoe. It's a very crowded time of year but they were able to accommodate us and gave us a nice, clean, quiet room. Very homey and the front desk is open 24/7. We also had an issue with the A/C when we first checked in and they came right up to correct it. The location is good and there weren't any real noise issues which was helpful as I'm a light sleeper. My only issue would be the mattress which I found to be hard and not plush as one finds in most similarly priced hotels these days. I didn't sleep as well as I could have as a result of that.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am very glad we could help you out. Just an FYI we are currently in the process of changing all of our mattresses. we hope to see you again.

"Old School Motor Hotel"

4
07/08/2017

Room was much more comfortable than I expected at first glance. It was quiet, the bed comfy and the WiFi worked. The made-to-order breakfast is several steps above the norm. The place isn't a resort, so don't expect tricked-out pool, hot tub. It is walking distance to the South Lake Tahoe commercial strip, including casinos on the Nevada side. Although dated, the Station House Inn appeared well maintained and the staff was very friendly. Reasonable value during the height of the summer tourist season.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. Were glad you enjoyed your time with us

"Lake Tahoe Weekend Get Away"

4
07/08/2017

This is a great hotel for those considering a visit to South Lake Tahoe. It's location is close to the casino's but far enough away to feel like you're in the forest. They offer a beach pass in the summer for the beach which is just down the street. The complimentary breakfast is the best one I've ever experienced and I travel a lot for work. They also have a fantastic restaurant on the premises - great dinner spot.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. We look forward to seeing you again.

"We really enjoyed our 3 nights here!"

5
02/08/2017

Last year we stayed at the Stardust nearby and enjoyed it but when searching rates and TA reviews for this year decided to go with the BW after getting an amazing rate - including breakfast- for 3 nights in the middle of summer! We had a room #303 with 1 queen bed, downstairs. It was tight but had everything we needed. Good mini-frig, coffee maker, excellent shower, really comfy bed, excellent wifi. There is a nice pool area with some shade and wifi works great out there too! We really liked the location, in-between beach and gondola area and near casinos but in a less hectic, neighborhood area. We had read about the breakfast being served in the dining room and it turned out being very enjoyable for us. All of our waiters (Brad, John, Keith) were excellent and so friendly. The breakfasts were plentiful and delicious. We were able to sign a tip to our room which we were happy to do.All of the staff at the hotel were very friendly and all of the hotel guests seemed happy to be there! One of our free days we did the Taylor Creek area with lunch at Beacon House at Richardson Bay and the next day we hiked to Cascade Falls with lunch at the Bridgetender in Tahoe City. Can't wait to return!

"Lake Tahoe Vacation"

5
02/08/2017

Great place to stay, closet to everything, beach, shops, casinos, walking to golf course. and walking trails. In house breakfast. Also, they have a cocktail lounge and snack shack, for lunch menu. They have the property very well lit for night arrivals. Very helpful staff and manager.

"Nice stay"

4
31/07/2017

Enjoyed it. Very nice. Good wifi. Will return if i can. Everyone on staff was very friendly. The area wasnt the best but that isnt the hotels fault. I would say this is one of the nicer properties i have visited.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. We look forward to seeing you again.

"Vacation week 2"

4
30/07/2017

Hotel staff was very accommodating. Room was clean. Breakfast was excellent as you could order off the menu. Service staff there was also excellent. Good location in S Tahoe. Hotel also offered towels to the beach area which was just a short walk away.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I'm glad to hear you enjoyed your stay and our location. We look forward to seeing you again.

"Station House Lake Tahoe"

4
29/07/2017

Except for the size of room and The bed. If you like Great service then stay, There may be a line for breakfast but they move them quickly, enjoy free coffee as you wait. Oh and the review on this has a lot of redundancy to it. And I couldn't send this reply without 200 charactors

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am please to hear that your enjoyed your stay with us and w look forward to your next visit.

"Great location, unfortunate experience"

3
25/07/2017

Centrally located. Could walk to beach, restaurants, shops, etc. The pool was great. The room size was a little small but we expected that going in. We had bed bug bites from room 306. So unfortunate because otherwise we would likely stay at this hotel again.

"A perfect stay!"

5
25/07/2017

This place is awesome! Great location within walking distance to Heavenly Resort Gondola and Casinos in Stateline. Breakfast offering was top notch! A friendly staff was most helpful as well. We found the landscaping to be very neat, flowers most beautiful, and additional plantings underway!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. We are glad to hear you enjoyed your time with us and look forward to your next visit.

"Average "

3
24/07/2017

We stayed one night here, nothing special at all do not get your hopes up about the rooms. The room was $225 and was nothing special. It was old and rustic and not our style. Mindy really made our stay. She was very accommodating for us and made our stay. She was nice and helpful and did everything in her power (not as a manager) to make our stay one to remember. Although she was at a Best Western, she would be great at any place. Thank you again Mindy, what you did went a long way and we very much appreciate it.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad you enjoyed Mindy. I will make sure to pass your comments along to her. Thank you for taking the time to let us know about your stay. We hope that you would consider us again if your travels bring you to Tahoe.

"Best motel in South Lake Tahoe"

5
23/07/2017

Our favorite place to stay in Tahoe. Walk to Lake and Casinos. Very clean, updated and upgraded rooms. Great breakfast is included. Very reasonable rates. Very friendly and helpful staff. Great bar and lunch BBQ by the pool. Can't say enough about the Station House. We love it.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I'm glad to hear you enjoyed your time with us and look forward to your return.

"great stay, service, clean, but rooms need updating"

3
23/07/2017

very friendly staff, clean room, but room needs updating. Furnishing is older. very close to beach great location, easy access with car. Has pool and breakfast, very friendly waiter. we will be back, hopefully during the week when its less expensive.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad you enjoyed your time with us and look forward to your return.

"Comfy, quiet and convenient"

5
18/07/2017

Check-in was pleasant, simple and easy. We needed to do a last-minute room upgrade and the front desk staff was very accommodating. Our room was spacious, very clean and quiet. Our ten-year-old gave a big thumbs-up to the speed of the WiFi. We loved the pool and hot tub. The included breakfast (in the restaurant) was simple, but very well-prepared and tasty. We also dined at the hotel restaurant one evening and had a lovely dinner - excellent steaks and a very complete kids menu. Other notes: abundant parking on site, access to a local beach, walkable to the NV casinos.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. I am glad you enjoyed your stay with us. We look forward to seeing you again.

"A nice stay"

4
18/07/2017

The room and hotel are clean. The staff was friendly and attentive. Our pool, lounge and restaurant experiences were very positive. My only complaint is that there is too much furniture in the smaller queen rooms. I will definitely spend a little more for the king room if available next time.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know how your stay went. I am glad it was pleasant an you enjoyed your time with us. I look forward to your next visit.

"Watch out for the busy season"

3
17/07/2017

I have stayed at the location many times over many years. This time however the prices were double to triple the amount normally charged. It was a busy weekend. I was there for a concert at Harvey's but found out that the Celebrity golf tournament was also in town. I was somewhat shocked at the price of my room at $299 per night plus taxes and could swear I was quoted much lower when I booked when calling the location. I had no choice but to stay since the whole town was now booked. The front staff was too busy, and I say staff but there was one woman at check in and she was upset that everyone had gone to lunch except for her. She was swamped and really needed help but nobody was there. This location is often booked with senior motorcycle riders during the summer. Most come up every year and most book sometimes years in advance. I feel as if I am an outsider when I stay with these folks. They have a tendency to dominate the staff time since most have been coming up for decades, know the staff personally, and give the staff gifts and gratuities. Rather, I would like to see better and evenly distributed hospitality and customer service for all clients not just the good old boys. I will have to think a lot about returning and will definitely get a printed room rate in advance if I ever do. I used to really love this place, now I am not sure.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know your thoughts. I am sorry your stay did not go as planned. We value all of our guests not just the repeat guests. I apologize if you did not feel this was true. I would look forward to seeing you again.

"Great motel in a good location."

5
15/07/2017

Nice room, great breakfast, excellent staff. Highly recommend this hotel! The staff were all very courteous and helpful. Great place to stay. Suggest that you go here in South Lake Tahoe, California..

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for the recommendation and review. I am glad you had a good time with us.

"Great to Stay, Great to Play"

5
15/07/2017

Great place to stay as rooms have refrigerators so you can keep some drinks and food if you would like. Don't miss breakfast as you order right off the menu and it is ALL included in the price of your stay. It is just a short walk to the walk OR to the casinos and the air smells SOOO good up there. They have a pool and a hot tub if you want a soak at the end of the day. Quiet at night as they are so close to the lake and again, it a nice walk at night along the Lake Tahoe.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. We hope to see you on your next trip to Tahoe.

"Great choice at Stateline"

5
14/07/2017

This hotel sits in a great location. 2 blocks takes you by foot to the beach and about 3 blocks to the casinos. We stayed for 10 days while visiting relatives. The rooms were cleaned every day, the beds comfortable and each morning we had a hot sit down breakfast of eggs, pancakes etc. In comparison to other hotels in this price range this is an outstanding choice.

"Pleasantly Surprised"

5
12/07/2017

Great 2 day stay. Nice room with comfy bed. Liked the separate sink in the toilet/shower room. The full breakfast at a restaurant on the property was good and a nice plus. The hotel is in a great, quiet location, with an easy walk to restaurants, shopping, and casinos. Would definitely stay here again.

"Great place to stay"

5
12/07/2017

Location, location, location! Close to highway, South Lake Tahoe main street, casinos and, more importantly, the lake. The staff was very nice. We enjoyed sitting by the fire pit sipping cocktails in the evening.

"Station House Inn Stay"

4
11/07/2017

Consistently good place to stay (we've been here on three separate occasions over the last few years. Far better breakfast than most included meals, very good service all around, fast internet and great location. We were impressed with how clean it was as well.

"Enjoyable stay"

4
11/07/2017

Enjoyable stay. The staff was incredible. Location is perfect! The breakfast experience was not great: long wait and few items to choose from. The beds should be updated, but we're not too bad. We will be coming back in October!

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am glad you enjoyed your stay and our staff. We do have a simple menu and like any restaurant you sometimes have to wait for a table. However, you do get personal service and more than a cold Danish and piece of fruit. Thank you for letting us know your thoughts! We look forward to seeing you in October

"Great Time"

5
06/07/2017

I use this hotel for business at least 5 times/year, but we also stay every 4th of July. The staff are all great and you can't beat the location. The restaurant is excellent and the pool/staff there make it a great time every year! Thanks guys!

"OK as a stopover"

4
06/07/2017

We stayed for 1 night at the Station House Inn during our tour of California. The hotel was fine for our stay and the breakfast was very good and complimentary in the onsite restaurant LewMarNels. The staff were very friendly and helpful in this oasis of calm compared with South Lake Tahoe Main Street some 2-3 blocks away, which can best be described as meyhem and somewhat tacky. The hotel provide a free pass to Lake Tahoe beach and there is a outdoor swimming pool on site. The room was comfortable and clean, although slightly on the basic side. We would recommend the hotel - and especially the restaurant - if one needs to stay in the area.

"Great Location, customer service and breakfast...rooms a little tired though"

4
06/07/2017

Location is great as there is a a path that leads to Heavenly Village where all the shops and restaurants are. quiet location, rooms are a throw back to the 80's and smallish with a lcd tv. Staff friendly and provided great customer service. Small clean pool, good breakfast from a menu on the house was excellent. Free beach pass but that location of the lake was sub par, overcrowded and public so the casino crowd was there, only lasted an hour and never returned. We drove to Baldwin beach which was uncrowded and stunning amazing scenery. Best restaurants were Izabella's, Teps and California Burger nearby. Teps was a five minute drive the other two you can easily walk. Casinos a ten minute easy walk. Would stay again

"Just an average stay."

3
05/07/2017

We stayed here for just the one night. The bed was not very comfortable. The room was clean. It is an old motel and in need of upgrading but I suppose it's ok for just the one night. I think there would be nicer places to stay though.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am very sorry you were not satisfied with the quality of your bed. I would like to know what room you were in so we can have the bed checked and or replaced. Please feel free to email me at [email protected] or call us at 530-542-1101. Thank you again

"Great stay"

4
03/07/2017

Staff was very pleasant and helpful. Location was nice and quiet. We had a room with 2 queen beds and the room was very roomy; however one of our group had a single queen bed and their room was pretty small. We like this hotel a lot and would definitely stay there again.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad you enjoyed your stay. We look forward to your next visit.

"A quaint stay"

4
26/06/2017

We hit Lake Tahoe about a week before the summer season was beginning. At no fault of the hotel, the weather was less than ideal, so we cut our stay a day short. We were greeted by a lit fire pit by the main office when we arrived and thought this was a nice touch. We enjoyed using the hot tub after our days exploring especially since the air was crisp. The hotel is within a 5 minute walk to the beach front and the Shops at Heavenly. The free breakfast in their restaurant is a GREAT deal. Very friendly servers and a nice selection considering it was free. I enjoyed the biscuits and gravy and also the chocolate chip pancakes. The hotel was quiet and tucked away from busy roads. We had a corner room on the second floor and found that it was a tight fit for the two of us and our suitcases. There was quite a bit of furniture that didn't seem necessary. This is far from a deal breaker and would definitely stay again.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am pleased to hear you enjoyed your time with us. I do wish the weather had been better for you. Hopefully we will see you on your next visit.

"Three C's"

5
25/06/2017

Comfortable, excellent Customer service, and Cool! We were lucky to be able to check into this Best Western after experiencing a night at another South Lake Tahoe hotel that didn't have A/C. There was a heat wave going on in the area and the Station House Inn saved us from having two sweaty, sleepless nights. We had a very nice, quiet room with a king bed with a fabulous air conditioner that worked perfectly. Cozy bed and a nice vanity area outside the bathroom. At the front desk, Eric and Julie were extremely accommodating and friendly. The complimentary sit-down breakfast with A+ waiter Dave was excellent (be sure to tip the breakfast servers). The hotel is in a quiet area and close to everything. We enjoyed walking to the Shops at Heavenly Village and also enjoyed dinner at LewMarNel's. I highly recommend visiting gorgeous Lake Tahoe and staying here.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad you enjoyed your stay and was able to beat the heat. We look forward to your next visit.

"Station House Central!"

4
23/06/2017

The Station House Inn is an excellent, very comfortable hotel centrally located near Stateline within walking distance of the beach and all the nightlife, restaurants, and more! Very clean, secure, and lots of parking, with a pool and restaurant on the property. Highly recommend!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words! We look forward to your next visit

"Great Best Western at South Lake Tahoe"

5
21/06/2017

We stayed here for 2 nights in June 2017. The location is great as its off of the main drag. It is very quiet so we got a good nights sleep. The motel is close to all the restaurants & shops near the Gondola. The breakfast is good, but get there early (before 8AM) for quick service. The restaurant staff was very friendly & efficient. I would stay here again if visiting SLT.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. We look forward to seeing you again.

"Great location, warm welcome, good breakfast"

5
19/06/2017

Stayed just the one night. Rooms are compact, but have everything you would need. Complimentary breakfast clearly gets congested around 9am - there was a 20 minute wait, but it was worth waiting for a nice waiter service hot breakfast. I would recommend the restaurant also, which offered very good food at a reasonable price.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am very glad you enjoyed you stay with us. Next time I would suggest a king room as it is much larger and still has the same amenities.

"Excellent customer service and staff"

5
19/06/2017

Excellent rooms, location and customer service. The gal at front desk very attentive to our needs. Hotel close to lake, restaurants, casinos and main highway. Complimentary cook to order breakfast definitely a bonus, wonderful stay.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. We're glad you enjoyed your stay with us. I will share your comments with our staff.

"Chuck from Ohio"

5
14/06/2017

Great location! Very clean and comfortable room. ( A very minor annoyance: Electrical outlets would not hold charger adapter.) The complimentary hot breakfast was served cold. Waiter was great but food was poor. I would still recommend this place to anyone. I would stay here again! without

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am glad to hear you will stay again however I am sorry that your were disappointed at all. I will be happy to address the issues you faced with our staff to ensure both items are rectified. Thank you again

"Wonderful place to stay"

5
13/06/2017

Best Western Station House Inn located at Stateline, South Lake Tahoe, CA provides excellent amenities and close proximity to all outdoor and indoor activities located in the South Lake Tahoe area. The complimentary breakfast at the the start of each vacation day, sets the tone for a relaxing and enjoyable time in the Tahoe Basin.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your wonderful review. We hope to see you again!

"Next To Lake Tahoe"

4
13/06/2017

Old School, but nice. Also, very close to South Lake Tahoe Casinos and shopping. The staff is very friendly and the best part of our stay was having a real complimentary breakfast in their comfortable and nice restaurant. Even the waiters had on black bow-ties and white shirts. Very classy and super fast service. Also the food was excellent.

"Consistently Good Stay"

5
12/06/2017

It's an old school Best Western, and that's a good thing. Older property, but modern and not dated. The free breakfast really makes Station House stand out. It's a fresh meal ordered off a meal; no continental breakfast buffet. Service is consistently quick, attentive, and friendly. Will gladly stay again.

Eric E, General Manager at Best Western Station House Inn, responded to this review
So glad to hear we are still living up to your expectations and look forward to your next visit with us.

"not the greatest stay !"

3
11/06/2017

room and rugs smelled dirty ! neighbor next door was smoking in front of our room and it was coming in threw the ventilation system , cooler, heater system etc , breakfast had very few choices it wasn't a continental breakfast like normal ! we had a waiter who was great but what you could get was very slim !

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry it looks like you did not enjoy your stay with us. We strive to make sure each and every guests experience is enjoyable. I would love to discuss this matter further in hopes of improving the experience for all guests. Please call me direct at 530-542-1101 if you would like to discuss.

"Great fun at the stateline"

5
08/06/2017

We stayed at this Best Western while slowly working our way south from the Pacific Northwest. What a great location! We love staying anywhere near Lake Tahoe anyway, and this particular place happened to be a hop, step, and a jump from the Nevada state line. LOVED THAT!!! I strolled, (well drove) over to the Hard Rock Casino, and wouldn't ya know it, third time I hit max bet, $200 was in my hot little hand. Perfect overnite stay.

"Great Place to Stay"

4
07/06/2017

They have a full cook to order breakfast that is available for free at their restaurant. The rooms are very clean and the bed is comfortable. The staff are very friendly. It is a great location, a short walk to the beach and a short walk to a shopping area with lots of great food.

"Excellent Location and Service!"

5
07/06/2017

We came to Tahoe to celebrate our 50th anniversary. The motel was in an excellent location. The breakfast was at the restaurant. It was a good breakfast, but the best part was the young girl who seated us. She was fun, friendly, and helpful. We drove around the lake after we checked out, then took the boat trip which included dinner. It was a fun overnight trip for us.

"Recent upgrades to internet appreciated and some requests for further improvements"

5
06/06/2017

In the past, it was always had to connect and the speed of internet slow. Now it is on par with other more upscale hotels in the area. I would however suggest having free coffee and newspaper available in the lobby.

"More than met our expectation"

5
05/06/2017

If you're looking for a reasonably priced place in the Tahoe area, this place is perfect. They have a complimentary breakfast to guests of the hotel that you order off the menu. We were there with 15 others. All enjoyed it!

"Thank you Best Western and Staff in general"

4
01/06/2017

My husband and I had a wonderful stay. Room was clean, bed was comfortable. The hotel is to walking distance to the beach which we enjoy many walks after we had excellent breakfast. The staff is friendly, clean and very organize. My only complain was the AC which it's set up at 75 deg . But other than that it's a very nice place to stay. Thank you!

"Budget inn within close proximity of some of the tourist attractions"

3
31/05/2017

Budget hotel, good rooms but small. Their "free breakfast" seems to be a rip off for vegetarians. Focus of the waiter is on the tip rather than explaining what options / combinations are included. Breakfast is not a spread but a choice of 2 or 3 items from the menu. Receptionist was extremely friendly and accommodative. We reached early and they allocated the rooms to us despite it being much before their check in time. The hotel is very close (within walking distance) to the Stateline Transit Center and some of the other tourist attractions.

"Ok"

4
28/05/2017

Breakfast best part, hotel rooms small and outdated for price. Close to Lake Tahoe. We would possibly stay again. Hope they update the rooms and beds. We were there for a wedding walking distance to wedding and beach, parking full

"First time at S.Lake Tahoe"

4
27/05/2017

We stayed at this hotel for 2 nights while visiting S.Lake Tahoe in May, the Station House is a little bit dated as are many of the other hotels in the area. Pros: Close to the lake (2 blocks) and with in walking distance of the downtown area (3 blocks) and the gondola at Heavenly (3 blocks) and the casinos are also close by (3 blocks). The complimentary breakfast at Lew Mar Nels was great and off the menu, Kieth our waiter was great. The pool area looked nice but was still close as the temp during the day was only 40° but the spa was open and very nice, the room was clean, the bed was comfortable. Cons: small room for a king size bed and room. Dated, not very well stocked with supplys, small parking lot when busy. All in all we had very good stay at this hotel, the manegment was was O.K. and helpful.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay with us. I am please it looks like you enjoyed your time with us.

"Motor lodge etween public beach & Heavenly resort center"

4
25/05/2017

Good stay for the location. Good price that includes a free sit down dining served breakfast. Pluses: location, you can walk to Harvey's, harrahs, heavenly resort & shopping center, Gondola and public beach safely day or night. Coffee maker in room. Pool and hot tub. Clean. No tip envelopes. Big towels. Fridge in room. Not as comfy bed as I wanted (no pillow top) but an ok firmish new matress. Not ultra modern but not dated. Nice seating area in room. Young adults smoking pot at base of stairs but overall a decent clientele. Nice staff. Free breakfast service exceptional, food was very good but limited menu. Sausage and bacon not good quality but everything else was.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your kind words. We are pleased you enjoyed your stay with us and look forward to your next visit.

"Pleasant Place to Stay"

5
21/05/2017

We enjoyed our stay at the BW Station House Inn during a short trip to see the Lake Tahoe area while snow was still on the mountains. It's a very pleasant place in a good location, away from traffic but within easy walking distance to the main boulevard, the lake and to Nevada across the state line. The included breakfast made it even more convenient.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your wonderful review. We hope to see you on your next trip to Tahoe

"Great value for your travel dollar."

4
19/05/2017

We have stayed at Best Westerns all over the state of California over many many years and have never really been disappointed. No its not real fancy and certainly not for the 1% who have bigger more expensive place to stay up closer to State Line. On a recent trip to SLT, I booked a room there based on price, location, and our previous experiences at Best Western. My wife and I could not have been more pleased. Room was comfortable but small (thats why I could only give it 4 stars) but the restaurant next door was the just outstanding. Breakfast was free and dinner was 10% off for hotel guests. The wine list was First Cabin all the way. Early and mid week rates are very reasonable for SLT, at least during time we were there. Reasonable rates, first class restaurant next door, two block or so from Lake Tahoe. What's not to like?

"Homeward Bound"

5
17/05/2017

We decided to take in the sights of Lake Tahoe rather than drive through to Reno. So, we called our choice lodging folks and booked a room at the Best Western Station House and Lew Mar Nel's Steak and Spirits. That decision was the best. The folks at Station House were fabulous. Courteous, excited to meet us and very helpful. Gray, the restaurant manager at Lew Mar Nel's Steak and Spirits, even invited us to golf with his manager and him at Edgewood Tahoe. I'm just disappointed we couldn't. But the offer was greatly appreciated. We highly recommend staying and dining here. We will be back...

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for your wonderful words and we look forward to your return!

"Great spot"

4
14/05/2017

The overall service of the Best Western at Lake Tahoe was good, even though we had some issues with the internet. The breakfast service was awesome & the rooms were clean overall. Lake Tahoe was a great experience overall. So please change this silly demand.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for letting us know about your stay. I am pleased that the majority of your stay went well. We have recently spent close to $32,000 to upgrade the internet and it should work flawlessly. I would be very interested to know what issues you experienced so we can correct. Please feel free call me direct at 530-542-1101 to discuss.

"Comfortable, accessible and welcoming."

5
09/05/2017

This is the second time we have stayed at this hotel, and on both occasions, we have been more than satisfied! The staff are extremely friendly and helpful, the rooms are immaculate, and the location is convenient and accessible. Breakfast was an excellent start to the day, and overall, our experience at the Station House Hotel could not have been better.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you ver much for your kind words. I am glad you continue to enjoy your time with us and we look forward to your next visit.

"some good ~ some bad"

3
07/05/2017

Older and tired but clean. Good location near downtown. Different free breakfast option, Order off menu in their restaurant . Front desk staff needs some customer service training...... i e: do you have a box of phone chargers I could borrow from? Yes, but I choose not to give them out.

Eric E, General Manager at Best Western Station House Inn, responded to this review
I am sorry you didn't enjoy your stay as much as you could have. We strive to ensure every guests enjoys their time with us. I would like to hear more about what went wrong with your stay. Please feel free to call me direct at 530-542-1101.

"Quiet, good location, special breakfast"

5
06/05/2017

The queen-bed room was small but nothing else could be faulted, only praised. You are within blocks of a lake shore beach and Heavenly Village, but no traffic noise. The breakfasts served by a friendly and fun waiter were a real treat, complete with white table cloth no less. Thank you Station House Inn folks, well done.

Eric E, General Manager at Best Western Station House Inn, responded to this review
We are glad you enjoyed your stay with us and hope to see you on your next trip.

"Great location & Cooked to Order Breakfast"

4
05/05/2017

2 short blocks to beautiful Lake Tahoe beach/marina. My husband and I went mid-week and the lake was pristine, full and breathtaking views. Our room was clean, comfortable, stocked with Seattle's Best coffee and reasonably priced. Breakfast was a sit down and cooked to order, I enjoyed that day's special of blueberry pancakes.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I'm very pleased you had a good time. We look forward to having you as our guest if your travels bring you back to our area.

"Love to Stay here when visiting South Lake Tahoe"

5
02/05/2017

We have stayed here every time we visit South Lake Tahoe. We liked the location because it was not on the main street but a quick easy walk to the stateline, casino, and to Heavenly Mountain Resort and Gandola. Each time we stayed we felt that we got a got value on the price. The room was nice. We have gone when there was no snow and one time when there was a little snow. We also had access to a private beach which was within walking distance. There is a nice restaurant on the premises. We enjoyed it very much because the breakfast was included and it was a sit down order breakfast (pancakes, eggs, etc). There was also a pool & jacuzzi . We intend to visit again next year. The rooms were clean and big enough for our family of 4. Hope you decide to stay there.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you very much for your wonderful words! We are very pleased to here you love it so much and planned to return! We look forward to many more visits with you.

"Good location, clean rooms, fair price, relatively quiet"

4
02/05/2017

Stayed here for 2 nights. King bed was comfortable. Room was clean, had 2 stuffed chairs for seating. TV was lo def, not a good picture. Very few outlets - hotel seems to have been built before laptops and cell phones existed. Bathroom had 2 sinks, a fair amount of counter space, shower was good. Restaurant is on the hotel property and has pretty good food.

"My weekend get away"

4
01/05/2017

A great place to stay, centrally located in south lake tank. Close to the lake as well as movies, food, and down the street from all the casinos. Offered breakfast, internet, swimming. Rooms are full of mirrors and heating lamps!!

"Great place to stay"

4
29/04/2017

This hotel is off the main road but within walking distance of several restaurants, etc. Staff was friendly at check-in. Room was clean and spacious. Free made-to-order breakfast in the hotel dining room for guests. Great visit--we would return here again if we are ever at South Lake Tahoe!

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for let us know about your recent stay with us. We are pleased you enjoyed your time with us and look forward to your return

"South Lake Tahoe visit on our way to Yosemite."

4
24/04/2017

This was a nice location, a bit off the main road, but a nice walk to South Lake Tahoe with awesome scenery. The room itself was a bit old, queen room small and cramped, but clean and quiet. The breakfast was wonderful, full menu which was sit down in the restaurant, complimentary with your room.

Eric E, General Manager at Best Western Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I agree the queen rooms are a bit small. Next time I would suggest a king room with almost twice the square footage.

"Quaint, Off the Main Road, Friendly Employees"

4
23/04/2017

We visited Tahoe in the off-season, so it was not crowded at all. Key cards did not work when we got to the room so I needed to return to the office to have them activated. Rooms are well appointed, ours with two full size beds, a refrigerator, big screen TV, vanity outside the bathroom as well as a sink inside, coffee maker, wardrobe, table, and two chairs. The place is a little dingy, but clean. Towels were bright white and soft. Bath products had a nice scent. Breakfast is included, and a real breakfast, not cold donuts or instant oatmeal. You have choices of many options, include freshly made eggs, coffee, tea, etc.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your kind words! We are pleased to hear you enjoyed your stay and breakfast.

"Great value, location and service"

4
23/04/2017

Rustic lodge in a nice location on a quiet street, short walk to Heavenly Mountain Village/Gondola, restaurants and shops, easily accessible, plenty of parking. Very nice breakfast included in rate. Servers were very friendly and helpful, especially Dan. Rooms are small, dated decor and at night despite turning on the lamps it was a bit dark for us. Beds are comfortable which was really nice after a full day of skiing. Overall, a solid 4 stars. Will return.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for letting us know about your stay. We are glad you had a good time and look forward to your return

"One of my Top 10 Best Westerns to stay at"

5
21/04/2017

We loved this small old style Best Western. We were greeted warmly and found the room comfortable and inviting. It has every amenity one expects at a Best Western along with a table service breakfast with a very friendly waiter. We stopped on a wim and are very glad we did. The location is perfect for staying on the South Shore. Walking distance to most attractions in a lovely neighborhood. We will go out of our way to stay here again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your kind words. We are glad you stopped in and enjoyed your time with us. We look forward to your next stay with us.

"Really enjoyed the stay in spite of the weather"

5
19/04/2017

We had hoped for some sunshine to enjoy spring at Lake Tahoe. Mostly this was a business trip to teach in Reno but I took my wife to enjoy the scenery at the lake. It rained most of the time and I had to stop and buy chains to get back down the hill, but this great hotel was a really positive part of the trip. The front desk upgraded us to a suite at no charge. The express check-out was nice and I got my receipt in my e-mail as promised. I will stay here again given the opportunity.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your wonderful comments. I am glad you enjoyed your stay. We look forward to seing you next time.

"Nice place to stay"

5
19/04/2017

Rooms are very nice. Stayed in a very small room to be able to afford to stay. Staff extremely helpful except lady in the morning. Room was very clean but a little crowded with so much furniture. Bed was comfy, had good nights sleep. We would stay again

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to let us know about your stay. I am glad you had a good visit. I would like to know more about what happened with the morning gal to insure we are providing the best service possible. If you have time or would like to discuss further please give me a call at 530-542-1101 or send me an email at [email protected] Again thank you for taking the time to review our accommodations. We look forward to your next visit.

"A standard Best Western"

3
17/04/2017

I wasn't expecting the added upgrades of the BW-Plus or Premier, but this hotel was fairly nice for the location. Mostly a business trip, I was sort of disappointed that breakfast didn't start until 7 am. The beds were ok, nothing super comfy, but not super stiff either. Wish they would put outlets by the bedside - we had to keep our phones plugged in next to the bathroom sink. While I typically prefer Best Western on my vacation and business trips, I may choose another location if I visit this area again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for letting us know about your stay with us. We strive to make sure each guest is happy and feels at home wile staying with us. I apologize for not exceeding your expectations this time. I would hope that you would give us another chance if your travels ever bring you to our area again.

"cute motel in a great spot."

4
17/04/2017

We wanted to stay close to stateline within walking distance to the casinos and Heavenly ski area. The Best Western was both of these. Good prices and a nice room with a good breakfast at their restaurant. We used the jacuzzi which was nice to warm up at night after spending the day running around. The room would be perfect if they added a microwave. Thin walls so we were up listening to people next door coughing and then throwing up all night. Not sure what was happening in that room. One final thought would be to serve warm cookies at night- that would be the perfect touch. We tend to choose Best Western's and this was another great choice. We will be back when we head this way again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you so much for your kind words and suggestion. We look forward to your return.

"Cheap Place close to the action"

4
14/04/2017

Here is nothing really special about this hotel. It has the customary rustic decor and everything works. The rooms are a bit dated but the bed is comfortable. The location is very good, just a short walk to restaurants (try the Naked Fish Sushi) and the water.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for letting us know about your stay. We do have a rustic décor by design to fit with the mountain location and history of our region as being one of the original Wells Fargo Stage Coach Stops. With that said we are constantly updating and refreshing something on property. Most recently our pool and outdoor spaces. We hope you would visit us again the next time you are in our area.

"Nice hotel!"

4
13/04/2017

We enjoyed our stay in this Best Western facility very much. We were very impressed with the daily breakfast menu plus the breakfast staff could not have been nicer. The location of the hotel was excellent (3 walking blocks from many activities).

"A South Lake Tahoe treat"

5
12/04/2017

The Station House is my favorite place to stay in SLT. Best breakfast anywhere and the wine selection at dinner is spectacular. The Station House still has the original Lake Tahoe charm. Great Location too

"weekend getaway"

4
12/04/2017

Great experience with room and staff. No complaints! The only draw back is stairs only for those that need assistance be sure and get a room on first floor. Very close to ski area if you are there for skiing. The heated pool and spa was open so bring the swim suits!

"Rustic Hotel, Great Breakfast"

5
07/04/2017

Rustic hotel that has a great location in South Lake Tahoe. The breakfast is great! You get to pick any breakfast off the menu at the restaurant; and it's ready in a flash. They have a different breakfast special every day that you could also choose (blue berry pancakes, chees omelet, etc.).We also enjoyed seeing the blue Stellar Jays flying around in the trees on the hotel grounds. The pool looked great too (but I didn't go swimming). I would definitely come here again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for letting us know about your stay with us. We are pleased you had a good time and enjoyed our breakfast! We look forward to your next visit

"Not what it use to be"

1
31/03/2017

I've stayed at this location multiple times over the past few years, was always a good experience until this trip. Rooms now have the most uncomfortable pillows I have ever slept on, they are the size of throw pillows and just as hard. Complained to the front dest and was told that BW policy was that all locations had to change to these new pillows and they have receive numerous complaints but there was nothing they could do. Breakfast at the hotel restaurant LewMarNels is included and usually very good but not this trip. Got to the restaurant a little after opening and was told by the wait staff that no cooks had shown up for work and they could not only not contact any of them but they could not reach any of the managers so all that was available to eat was toast and cereal, are you kidding me? The staff was apologetic but no offer to compensate for having to go to another restaurant for breakfast.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to respond. I do apologize for the breakfast mix up. Management was called and we did have a cook there as soon as possible. We did have them there a hour after opening. I can also tell you that this is the first time in our history here that this has happened.

"Good room and breakfast, but staff with attitudes"

3
31/03/2017

I wanted clean room and comfy bed. I got that. What I didn't expect is to be treated like a street bum, with little respect. Breakfast: (it's included, at an on-site restaurant) - for some reason, the usher thought one of his staff (wearing an apron) was an extra person not listed in my room! - when I went back outside to get something from my car, I was refused re-entry! (excuse was he didn't recognize me from earlier) - I charged the tip to my room. But at checkout it was billed twice! (same amount, same day, twice!) Checkout: - the lady was missing in action for I don't know how long. There were already 3 people in the lobby waiting to checkout. When she finally appeared, no apology to the roomful of people waiting to check out (4 people by then). And she proceeded to process the checkout in slow motion. - there's no mention of extra charge as bills were printed. Though I can forgive that since this isn't the Marriot after all (most motel staff don't have the training that they should point out any additional charge unrelated to the room rate), if not for the billing error as a result. - when I pointed out the restaurant bill was wrong, she said she would have to call the restaurant later. I asked her to contact me on the outcome. No call, no adjustment. (it's been a week now) I had stayed here before. It's the first time I encountered so much problem. Together with a price jump no less. I'm dropping it from my list for the future unless I hear improvement to convince me otherwise..

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for letting us know about your stay. I am sorry you were disappointed. I would like to discuss this further. Please feel free to call me direct at 530-542-1101. Thank you

"Clean, neat and helpful."

5
24/11/2016

When I got to the hotel the manager was there to assist me with registration. As part of this I asked about different place to eat and sightsee. They gave me a book and there were a lot of activities I never thought of. Overnight, there was a snow fall and they had the area plowed and cleaned up in no time. The spread anti slipping compound on the walkways that looked after your safety. The place was extremely neat and clean and I would love to come back again.

"Lovely hotel in a lovely place"

5
18/11/2016

I was just passing through on my way from Reno to Sacramento and had an extra day. I was really happy with my choice of this hotel. It is the off season but the staff treated me very well, upgraded my room, and made me feel very welcome. I really loved the breakfast in the restaurant which came included.

"Perfect Hotel in a stunning area"

5
11/11/2016

I just loved this hotel, on a scale of 1-10 I'd give it a 10+, not a bad word to say about it! Breakfast is in the restaurant next door, best of the Best Western American breakfasts I have had, lovely friendly, helpful humorous wait staff. Plenty of good stores in the local, and some casinos just across the state line ( which I didn't use ) The SLT area is heavenly!

"Great overnight stay"

5
08/11/2016

The room was comfortable with coffee maker. The location is perfect for walks to the lake and the village shops. Breakfast was superb being served not the usual buffet. The staff were friendly and helpful.

"Nice stay "

5
06/11/2016

Comfortable clean hotel . A bit confusing to locate even with a sat nav. Very nicely decorated in and out for Halloween . Pleasant staff . Only down side was the restaurant across the parking lot was very expensive for dinner. However we had a free breakfast which was excellent . Would definitely stay again and recommend .

"Tahoe visit"

3
04/11/2016

It was clean and friendly atmosphere. Needs updating but we were comfortable. I do not reccomend the attached restaurant for dinner. It is very pricey and not worth the price. The food was average. It is ok for the included breakfast.

"Great Price and a free hot breakfast to order"

5
01/11/2016

Anytime we go to the South Lake Tahoe area, we stay at this hotel. Comfortable beds, and a free hot breakfast in the restaurant. You can't beat this deal! This is tucked away from the main highway, and in the summertime, you can walk to the lake.

"Best in Tahoe"

5
01/11/2016

Looking for a great place to stay in South Lake Tahoe without breaking the bank, then stay here. You also get a cooked to order breakfast included at the restaurant next door. If you are considering one of the others save your money.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to let others know about your stay. I am very pleased that you enjoyed your stay and breakfast. Our breakfast is something we do for each guest of the hotel every day of the year. Thanks again for your kind words

"Pleasant & friendly Staff!"

5
29/10/2016

Our room was nice. King size bed, 2 chairs (unusual for most rooms elsewhere), mini fridge. The pool was nice. The staff helped with great recommendations for places to eat and places to see. Short walk to beach area. We look forward to staying here anytime we can get back to South Lake Tahoe!

"Great value; great location"

4
28/10/2016

We were pleasantly surprised because there was a great demand for rooms during the time we went to Tahoe. The room was lovely with nice toiletries, a separate large vanity outside the bathroom, and plenty of space inside. We stayed on the first floor and there was one floor above us but no elevator, in case that is important to you. There are different wings and there seemed to be plenty of parking. A cooked breakfast was included at the on-site hotel and we never had to wait very long before being seated, perhaps because we were there in September, a lovely time of year to visit. The hotel is situated off the main highway in a quiet area within walking distance of the lake and the casinos. All in all we had a pleasant experience and would certainly return to this site.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your kind words. I am pleased that you enjoyed your stay. I look forward to your return

"Lake Tahoe getway"

5
28/10/2016

We stayed at the Best Western Station house this past week on a impromptu motorcycle ride up to South lake Tahoe. We enjoy staying at this property as it location is second to non. The property is located close to a really nice beach on the lake and also just across the street from Heavenly Valley ski resort and the state line casinos. Wonderful place with a full serve breakfast to boot.

"Nice place to spend a rainy weekend"

4
26/10/2016

Spent two nights here during the big October storm. So we didn't get to take advantage of its location near the beach. Or walk to the casinos as planned. Normally, it'd be a great location. The building is an older two-story with outside entrances. With the exception of the casino hotels, most of the Tahoe motels are older and small. Only a couple chain motels. The room at the BW was fine, wi-fi was fine. No gym. We got a decent off-season rate. The hotel has a restaurant, an apparently well-rated steak restaurant. It's also where you get your complimentary, sit-down breakfast. We lucked out one morning with blueberry pancakes as the special! I would stay here again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for letting others know about your stay. It is difficult in weather to enjoy our great location. However, luckily that does not happen often. We typically enjoy over 300 days of sunshine a year! I am very pleased that you enjoyed our accommodations and breakfast. Again, thanks for your comments and we look forward to your next visit

"Great Stay"

4
26/10/2016

Lots of choices and cheaper hotels but this Best Western in SLT was exceptional. Actually a great value with the convenience to down town, casino, the lake and dining. The helpful and friendly staff made it a pleasure and I look forward to staying again in the near future.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
We are happy you enjoyed your stay with us and look forward to your return

"Connolly"

5
25/10/2016

best place to stay near the casinos and you can walk to the beach in like 5 min breakfast was outstanding must try there biscuits and gravy and they also have a healthy breakfast a long with a great staff

"Great location and Very friendly staff."

5
20/10/2016

Great little hotel in great location, just a short walk to the lake or up to lots of shops and lovely restaurants. The staff were very helpful and friendly indeed. The room was very clean and cosy, bed was very comfortable. The complementary breakfasts were really good, pancakes were delicious!

"Disappointed"

1
19/10/2016

We stayed the night from oct 14-15. Woke up they next morning with a big scratch on my brand new car due to a bear dragging a unsecured trash can in between me and my friends car. With the garbage can filled with food and trash bringing the bears presence and it being unsecured leading to this. My friend and I left our information at the desk and was told we were going to receive a call from the manager about the incident and it has been 4 days and still nothing. It was all going well till we left, made my trip back annoyed and disappointing. All I want is to get this scratch paid for.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
I am very sorry you were disappointed with your stay and that your car got scratched. Unfortunately we can not control the wildlife. I do appreciate your suggestion for bear proof trash cans and I will look into that. If you would like to call me I would be happy to discuss this with you. Thank you

"Great location, good hotel"

5
17/10/2016

Four of us stayed in two rooms at this location and were very pleased with the location, price and quality. It was quiet, near the casino's, had a co-located full restaurant with complimentary breakfast. The staff was very competent and friendly. We will stay here again if we ever pass through the area.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your kind words and letting others know about your stay. I am very glad to hear your enjoyed you time with us. Our location and breakfast can not be beat. We look forward to your return.

"Excellent Value"

4
17/10/2016

We chose this Best Western over "value" motels in the Tahoe area based on good reviews and the fact that a full menu breakfast was included. We received our moneys worth. The room was small but clean and adequate. The breakfast was a very good experience with actual linens and a full service staff not the usual service your self buffet with the usual bland food. Overall good value and would both recommend to friends and would also stay again when in the area.

"EXCELLENT LOCATION ON SOUTH SHORE TAHOE"

4
17/10/2016

We were traveling across and through out the Tahoe area and found this Best Western. The property seems small, but in reality it is very big. The pool and Hot Tub are open 24/7 and the adjoining Restaurant made for a great place to have Dinner. We don't do the "Gambling Thing" so being a block from the lake was GREAT.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
I am very glad you enjoyed your stay. Thanks for letting us know how pleased you were. (One note the pool is seasonal).

"Friendly, helpful staff, great location. nice room"

4
15/10/2016

A friend and I were very pleased with our 5 night stay, finding the staff especially friendly and helpful and the location excellent, near many restaurants, shopping, entertainment and the lake, yet in a quiet neighborhood. Our double room was nicely decorated, comfortable and reasonably spacious for two. The complimentary breakfast was served to order in the adjacent upscale restaurant and a number of tasty choices were offered. I would certainly recommend the Station House Inn to anyone wishing to stay in the South Lake area.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to let others know about your stay with us. We do strive to ensure each guest has a pleasant stay. I am very happy we hit the mark with your stay. Thanks again and we look forward to your return.

"Quiet"

4
14/10/2016

The location is off the main drag, but not too far to walk to dinner and shopping. It is quiet. The wifi was strong, the beds are very comfortable and the room has a fridge, microwave, etc. The rooms are pretty tiny. The breakfast in the morning is cooked to order and served to the table. Very good food in a nice setting.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to review our property. I am glad you had a pleasant stay. As you mentioned our location cant be beat. Lots of dining, shopping, and area attractions are within a short walk of the hotel. It sounds like you stayed in one of our queen rooms. Although they are nice rooms your are correct they are a little on the small side. I always recommend the king rooms as they are almost double in size for about $10 more per night. Thanks again for your kind words.

"South Lake Tahoe Experience"

5
14/10/2016

Great hotel but room rather small. Loved the free breakfast each morning at their restaurant. Only a 15 minute walk to the casinos. Would recommend this BW Hotel. The bed was very comfortable. Slight outside noise.

"Nice location to the Lake"

5
13/10/2016

We stayed here for two nights and thought it was a good location to see Lake Tahoe. The shuttle stops at Harvey's ( a few blocks down the road) to take you to Zephyr Cove for the cruise around the lake. Also, there are many restaurants to choose from close by. A full breakfast is included.

"All in one place"

5
12/10/2016

We really enjoyed meeting friends at this hotel. Our room was clean and spacious. It was very quiet. There is a bar and a restaurant at this hotel. We loved it. We recommend requesting a downstairs room. Rooms open to the outside and there is no elevator.

"Close to the Lake"

4
12/10/2016

More motel style than hotel but a pleasant stay. Friendly staff on reception and a quick check-in. Room was on the small side with a wardrobe that encroached into the room but the bed was comfortable. Good shower and bathroom. A short walk to the beach on Lake Tahoe and main street in the opposite direction.

"Great overall stay"

4
12/10/2016

Was in town for business for 4 nights and enjoyed my stay. The rooms were clean and spacious. Staff was courteous and breakfast was outstanding. My only complaint is the poor Wi-FI. If you have work to do, your best bet is to find WI-Fi elsewhere.

"Station House"

5
10/10/2016

Great place to stay in lake tahoe. 2 block walk to lake. very nice room. people were great. made to order breakfast was a nice treat. Only 1 other BW does this I've stayed at. Definitely using this hotel again

"Nice Hotel in a Beautiful place"

4
09/10/2016

It was a very nice and comfortable hotel. The restaurant attached was great for a very nice dinner. The staff at the hotel reception desk was very pleasant and helpful with all of our needs and directions to the places we wanted to visit.

"Great hotel near village "

5
09/10/2016

Went with family , nice clean hotel with great complementary breakfast , walkable distance to village resort for skiing and all other market .. had good time .. staff are professional and courteous .. ....

"Wonderful place and location"

5
08/10/2016

This is a wonderful place to stay in Tahoe. Just blocks from the beach and free breakfast. Sits a few blocks away from the traffic. We stayed in the Gingerbread House and were thrilled with our place. It had a wonderful 2nd floor deck to sit out on. It even had a washer and dryer. It has late checkout of noon which was great.

"Great location & great breakfast"

5
06/10/2016

This is a short walk from the lake and the casinos. The full breakfast is included and always excellent. The staff are all friendly and helpful. Get the King room, it has plenty of space. The Queen room is adequate, but a little crowded for 2 people. We like to go to Tahoe in the fall when the prices are lower.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you so much for letting others know about your recent stay with us. I am very pleased you enjoy your stays and what excellent suggestions! Our queen rooms, although nice rooms, are a bit small and can fell crowded with multiple people in the room. Our King rooms in comparison are almost twice the size for roughly $10 more per night. Thanks again we look forward to your return.

"Learn a few people skills!"

1
04/10/2016

The snotty man answering the phone knows how to run potential diners away in a hurry. When I called to ask about the lunch menu, he said in such a snotty tone, we don't have a lunch menu and we don't serve Cobb salad! He could have tried to sound more friendly. Never going there for that reason.

"We were saved by this hotel!"

4
02/10/2016

After rejecting another property due to being WAY over-priced and adding on a ridiculous charge for our pet, we were desperate to find a hotel. Right down the street we saw the Best Western. I went in to ask about accommodations and was assisted by a lovely lady, called Mindy. She understood our circumstances and was able to accommodate us without a problem. The room was large, clean and just right in price. Although the room has some wear and tear, I understood it as the winter snow puts a burden on the hotel's accommodations. Another plus is that breakfast is included, which is in a REAL restaurant! It had LINEN tablecloths/napkins, was a lovely room and breakfast was good! What a find! We were close to the Nevada border and could walk to the Casinos. Wouldn't hesitate staying there again!

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your wonderful comments. I am glad to hear Mindy was able to accommodate you and you enjoyed your stay. We look forward to your return.

"Good location but older facility "

4
01/10/2016

Room was clean but they need new furnishings and new carpeting. Rooms have no view other than the parking area and outdoor pool. Best part of stay was the complimentary sit down made to order Breakfast. This location seemed slightly over priced compared to some other BW Plus locations we stayed at during our 23 day road trip.

"Great place"

4
01/10/2016

We decided to stay two nights and really enjoyed the spacious room, with two sinks and sitting area. The furnishings were modern and the bed very comfortable. The only comment is the breakfast, even getting there at 7am when they opened we found the food lukewarm to cold.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
thank you very much for your comments. I am glad you enjoyed your room and your stay. I am disappointed to hear you did not enjoy the breakfast and will be talking with my staff to ensure this does not happen again.

"So nice! "

5
01/10/2016

Beautiful large clean room. Staff helpful and friendly. Free breakfast. Perfect location near casinos and lake beaches. Quiet and fairly priced. Great pool and spa. Even the in room coffee was excellent.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to let others know about your recent stay with us. I am glad to hear that you enjoyed your stay and look forward to your return.

"Very relaxing"

5
28/09/2016

We will going back next 4th of July stay. Friendly helpful staff good pool and jacuzzi. Great choices for breakfast. And dinner no pets except certified service animals. Close to beach and casinos. Going back

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
We are so glad you enjoyed your stay and look forward to your return!

"Nice and convenient hotel at a great location"

4
26/09/2016

I'd recommend the Station House Inn to anyone staying in Lake Tahoe. The location is great, everything (casinos, gondola, lake, restaurants etc.) can be reached on food. There was ample parking, the public areas were neat and nice, and the room was of good size, and very clean. Décor could be a bit more modern, but it was nice nevertheless. Staff was friendly, the breakfast (included) fantastic (full table service), and the whole experience very pleasurable. I'll stay here again when in the area.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to comment our your recent stay! As you mentioned our location is superb. I am glad you found our property clean and comfortable. Good news..... we are in the process of doing some updating around the property. We look forward to your return and hearing what you think of the improvements. Thanks again

"Motel location ok, Room location was not."

3
25/09/2016

The motel was located close to the Heavenly ski resort and eating places which was a plus. Noise level coming from outside was very loud. Can hear people talking and vehicles driving by. I felt a little unsafe too. I have stayed at other Best Western and the rooms are located within a perimeter of the motel area. Our room was facing outside that perimeter, looking out into a street. So almost anybody walking in that street can look into our car or room. Room was very small. There was cabinet fitted parallel to the sink, so you can access only half of the sink area. We only stayed overnight and will not be staying a lot in our room, so I am giving it a 3 for now. Will revise with how the breakfast will be like tomorrow.

"Tiny room"

3
23/09/2016

We were lucky to book a multi-night stay at the end of summer for a good price. The location was convenient but our queen room was very small with wall to wall furniture. Breakfast was served in a restaurant, with several options. Ok if you aren't in a hurry or want something not on the menu. We wanted to hike around Emerald Bay but highway 89 was closed. Lots of construction on all of the roads. Kind of quiet at the casinos--enjoyed the only two shows playing during the week.

"Reasonable and Peaceful"

5
19/09/2016

Such a beautiful place surrounded by beauty, Bed was amazingly comfortable. Great location, can walk to casinos. Free breakfast was terrific! Friendly and helpful staff. Would definitely stay here again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you very much for your kind words! We look forward to your return.

"My go-to hotel in South Lake Tahoe"

4
17/09/2016

This hotel is comfortable, convenient and has a wonderful steakhouse restaurant! It's appearance is rustic, which fits the area. The free breakfast is a sit-down real breakfast! The dinner menu is steak/seafood and I have not been disappointed. Every meal has been prepared exactly as ordered in 2 stays here. The restaurant staff is part of the experience - professional and friendly, all long time employees. It is home-away-from home in South Lake Tahoe.

"Lake Tahoe Trip"

4
14/09/2016

Great hotel, friendly staff and amazing food at the restaurant. Close to the beach and to the casino's and shopping centers. Lots of restaurants within walking distance if you wan to venture out. But the hotel has a great restaurant/Bar on site. Rooms are comfortable and clean.

"They made me feel like old blue eyes!"

5
13/09/2016

We were treated like royalty at the Station House. VERY comfortable and homey! Older property that looks GREAT! with every modern update and super clean! We really felt that old time Lake Tahoe hospitality. First time I've stayed in California in 40 years and cant wait to get back! Thanks for a great time!

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for you're wonderful review! We strive for each and every guest to be just as happy as you were during your stay. As you mentioned we are constantly updating and renovating something on property to keep it fresh and modern. Thank you again for your kind words. I look forward to your return!

"Convenient stop"

3
12/09/2016

Visitors will probably find this a convenient spot for South Lake/Stateline. Very near the beach and casinos, but it is not alone! Plenty of other motels in the neighborhood. This Best Western, though, worked out fine for us. It's better than average, I'd call it good, but TA doesn't provide a good rating ( and it is definitely not very good). As others have noted, there's a, well, vintage essence to this property, motel DNA stuck in the 70s. That said, our room was clean and comfortable and we were entirely satisfied for what it was, and at a reasonable rate. Yes, the free breakfast comes at the fine dining restaurant adjacent, and certainly a significant upgrade over the usual mass feeding breakfasts in hotel lobbies. We had to wait about 30 minutes to be seated, though. Not all guests were happy about that kind if wait. We had time to kill so it was no big deal. The food itself, ordered off a menu, was decent not spectacular. The same for the service, which was a mite harried given the waiting guests. While having a fresh made plate of eggs is a nice perk, the hotel might consider setting a fast option for those too impatient to wait....a coffee and muffin station for example.

"A decent spot..."

3
12/09/2016

So the best thing I can say about this hotel is its proximity to the private beach and to Heavenly Village. Otherwise, here are the pros and cons. Pros; free breakfast(be aware though you have to wait for the host to seat you and then order off a menu it's not just a help yourself like I thought), free parking, beach passes, good location, quiet, restaurant on site(although very pricey), hot tub and pool(she told me was heated it was NOT). Cons; expensive restaurant, rooms are OK but need repairs and updates, beds are not comfortable, staff is a "courteous" friendly but nothing that wowed me. Would I stay here again? Only if my other choices weren't available but for a first time visit I think this hotel served its purpose.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Good morning Thank you for your honest review of our property. It is our desire that every guest leaves wowed at the end of their visit. I am very sorry you were not. I have shared your comments with our staff with a focus on improving our guests experience.

"Great Location & Service"

4
11/09/2016

Ideally located off of stateline walking distance to the Lake, the casinos and Heavenly Valley Gondola & restaurants. The complimentary breakfast is truly that.... a full sit down breakfast. Best deal I have experienced in a long time. The rooms are functional and could use some updating but all in all a great value in a great location

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. As you mentioned our location is a fabulous plus for our guests. I am very happy to hear that you enjoyed our full cooked to order breakfast. We do this every day of the year for every guest. Again, thank you for reviewing our property. Its because of guests like you that take the time to let us know how we are doing that keep us an industry leader in customer service and satisfaction.

"Best spot, perfect free breakfast "

5
09/09/2016

I was unsure how much time I would need in Yosemite so did not book a hotel in South Lake Tahoe. I arrived at half 8 at night as a walk in and asked for the best price for 2 night. The price was as good as the cheapest we had found on line. The hotel has lodges and rooms, we had a queen room was ok for us has a TV and fridge and just big enough to open the suit case, the bathroom had a night light and heat lamps. The hotel is in a fantastic location for the price the beach is mins away and you get free access ($5 each other wise) town, Applebee's is just down the way and we used action water sports on the beach (hotel gives you a discount) The breakfast is the best hotel breakfast I've ever had and it's free with the room. Use this hotel.

"Great location in downtown South Lake Tahoe"

4
08/09/2016

This Best Western is a little on the dated side. As noted by other reviewers, the decor is circa 1970 and the rooms are very dark inside. As one would expect from an older heavily used motel, there is a lot of wear and tear. My wife and I take this as par for the course though, so some paint chips or a cracked tile aren't really something we are going to squibble over. There was no refrigerator or microwave in the room. So, beware if you are looking to stock your own food or treats. What was a pleasant surprise was the little attached restaurant. They don't have your normal Best Western breakfast buffet, instead you are served breakfast at a little sit down restaurant where you pick one selection off of a small menu. They offered your normal types of breakfast items... pancakes, biscuits and gravy, country breakfast and lighter options like fruit and cottage cheese. We never had to wait to be seated when we were there and the food came out quickly. The wait staff was also nice. The only downside is that like a regular restaurant, (even though your meal is free) you are expected to tip. It wasn't the tipping that was a bummer as much as having paper money to do so since you aren't paying with plastic. The motel is located right down in the middle of Sooth Lake Tahoe, so for the cheap price of a Best Western, you get great access to all that the town offers within a quick walk or drive.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
First let me thank you for taking the time to write a review of our property. I always enjoy hearing about our guests experience at our property in hopes of improving the guest experience for all guests. Although our wait staff are some of the best and appreciate any tips they may get you are certainly under no obligation to tip. If you do choose to tip and do not have cash on hand you can certainly sign for the tip to billed to your room and can pay by credit card at check out. I do apologize if this was not fully explained to you. I have taken the liberty of sharing your comments with our staff to improve on our customer service and experience.

"Great Location"

5
07/09/2016

This was a trip with my husband and another couple. Once we arrived we left our car parked and were within walking distance of the lake with beach access, shopping, dining, and casinos. A great central location. Rooms were comfortable and clean. Large mini fridge and coffee maker in room. Breakfast was included, and is not the typical continental. They actually seat you in the restaurant and serve you a full breakfast to your order. Staff very pleasant and accommodating. Very nice pool area. Quiet location off the main roads. This was our 3rd stay at this Inn, and it won't be our last. (Unless we can't get a room because my review is too good!)

"15th Wedding Anniversary get away "

5
07/09/2016

My husband and I stayed here on September 3-5. Very nice room, the bed was comfortable and very quiet surroundings. The hotel is only 2 blocks from the Lakeside beach( get a pass from the front desk as there is a fee) and about 3 blocks from the casinos and shopping. They have a refrigerator in the room but no microwaves ( only one in the lobby you can use). Will differently stay here again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your wonderful review. We strive to ensure each and every guests experience is positive. From your comments it looks like we accomplished this and I am very happy to hear you plan to return. We truly are fortunate to have a great location that is close to everything. I hope you got the chance to enjoy the fireworks from our private beach access while you were here. Again thank you for your kind words and if we neglected to tell you while you were here Happy Anniversary!!

"Great place to stay in South Shore"

5
07/09/2016

Friendly & helpful staff. Rooms clean & well maintained. Above average service at an average price. Pool, & hot tub with pool side lunch & beverages. Restaurant serves great dinners in a first class setting. Waiter has always been pleasant & professional. Included with the room, hotel guests get made to order breakfast in the restaurant with the same great service as provided with dinner. Add to this, you are within walking distance of the casinos, great shopping, & the beach.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you so much for taking the time to write a review and your kind words. Its always nice when someone mentions what I already believe and that is our staff is truly wonderful. Many of the staffing positions you mentioned have been here 10 to 20 years or more!! Our location is one of our many benefits. As you mentioned we are within walking distance of many South Lake Tahoe attractions. However, being tucked away on a side street we are able to offer a quiet comfortable place to enjoy.

"Nice stay, breakfast at the adjacent restaurant."

4
07/09/2016

Price very reasonable for the area. Easy walk to the beach or the casinos. Lots of restaurants within easy walk. Very comfortable and quiet room. Now for the specifics: Hotel Evaluation Criteria MY HOT BUTTONS!!! -Internet connectivity and speed - good -Bedside tables on both sides - yes -Readily available electrical plugs for bedside (CPAP) - yes -Readily available electrical plugs for desk - yes -Fridge and Freezer (ice packs) - fridge, no freezer -Clean bathroom - yes Lobby staff - very helpful Carts available - didn't see any Elevator to upper levels - no, outside entrances Road noise - no Guest Laundry - didn't check Room General -Bed Comfort - good -Chairs/Couch - 2 extra chairs and desk chair -AC cycling noise, constant fan setting, temperature control - minimal noise -Central or individual AC/Heat - individual -Balcony - yes TV # channels available - fine Quality of reception - good Sleep timer - didn't check Refigerator/Freezer - fridge only Microwave - no Coffee Maker - single cup Internet -Speed - good -Ease of connection - easy -Requires log on acceptance - only had to go in once Bathroom -counter space - adequate -tub - yes -shower (shelves, water pressure) - ok -shelves for shampoo etc. - no -hand rails in tub shower area for stability - no -overall size - small -outside sink available - yes Breakfast - provided by restaurant next door Restaurant -onsite - yes -within walking distance - yes -within 1 mile driving - yes -delivery available - yes Fitness Center - didn't check Pool - yes Hot tub - didn't check

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you very much for taking the time to write your review. Its always nice when future guests can hear from past guests exactly what to expect when staying in a new hotel. We do strive make every guests stay as pleasant as possible and it looks like we accomplished this with many if not all of your "hot buttons". Thanks again and if your travels ever bring you back to the area we hope you think of us!

"Comfortable Stay at a Decent Price"

4
03/09/2016

Stayed 4 nights in late June. Room was in good condition and bed was comfortable, good sized room on the second floor. Easy 2-block walk to the lake and 4 blocks to the ski gondola and shop at Heavenly Resort area. Also about 4 blocks to the Nevada casinos. Breakfast and beach access passes were included, with breakfast being made to order off of a limited but sufficient menu. Lots of free parking on site right next to the rooms.

"Convenient location - next to everything"

4
01/09/2016

Nice accommodations, pretty property, needs microwave. location is a fun walk to the beach and the casinos - close to everything. Would stay again. Good restaurant attached - which seemed to be a locals place

"Truly an enjoyable experience"

5
28/08/2016

Clean rooms, beautiful exterior grounds, great service at front desk, restaurant, and bar. Enjoyed the complimentary cooked to order breakfast. Close to private beach. Will definitely be back for couple stay and future family stay.

"Room with a view"

4
27/08/2016

The misses & I have been staying here for years. We come to South Lake about two times a year and we won't stay anywhere else. The rooms are clean, modern & inexpensive. The hotel staff is always friendly & helpful. The complimentary breakfast is small but satisfying.

"Okay"

3
26/08/2016

The room at this hotel was extremely small and crowded with furniture. Seems to be an older hotel, but clean. The staff was friendly and helpful. Wifi didn't work real well but was manageable. The location to Heavenly Village was great, within walking distance. Free full breakfast available.

"Affordable hotel, great location, friendly staff"

5
26/08/2016

I chose this hotel because I had a BW credit and wanted to use it before expiration. This hotel is in a GREAT location next to the lake, food, and casinos. It's on a quiet street just a couple blocks from all the action. The room I stayed in was simple, small, clean, quiet, and comfortable. No issues with the free parking. The staff in the lobby were very friendly. The cost of the stay includes a free continental breakfast off of a menu; breakfast staff were extremely nice and accommodating! I would stay here again.

"Nice and peaceful"

5
25/08/2016

BW Tahoe was located close enough to the main shopping and gathering area of South Tahoe but still provided a quite and peaceful stay with no extra resort fees as would other hotel/casinos in the area. Would highly reccomend

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for comment. We do have a great location.

"Great and affordable place to stay while working in the So Lake Tahoe area"

4
25/08/2016

Easy check-in close to food, stores the lake/hiking trails and services in the South Lake Tahoe Basin and Stateline CA/NV. Quiet and tranquil room were you can walk to dinner and come back and prepare or review for the business of the next day.

"Good budget type hotel with friendly staff"

4
25/08/2016

Stayed here one night on way to Yosemite. First up on arrival team were great and helpful. Room was very clean with a nice bed, well ventilated, etc. Standard Best Western where team go a bit further. Breakfast is included and is a cooked American fayre. I had the triple blueberry pancakes. Now as somebody who does like to eat, this was a challenge to finish and a great start to the day. After we had a long walk up the beach, which is good, clean and very clear water before we headed off to Mamouth Lake. Would recommend if in area.

"Great rest convenient"

5
24/08/2016

Walking distance (1500') to casinos, very quiet great location, good beds, good food on site or nearby. This was a business trip so I didn't have a lot of time to look around but the beach wasn't too far to walk. The setting was very comforting in the big pines.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you. Tahoe is always beautiful especially now

"Nice but dated"

3
24/08/2016

Room was clean although TV was not great with channels no HBO etc, remote did not work. Comfy bed but décor could use updating. Exterior has beautiful flowers/plants but as well showing some age. Nice pool, wasn't heated at this visit so a bit chilly, nice hot tub, bar severed great drinks but pricey! Great location to downtown shopping & casino's-totally walkable & they gave us a pass to the beach that costs about $25 bucks to use during the day but at night we easily walked the shoreline- overall a good experience & would stay again. Mindy at the front desk was super friendly & signed us out towels to use at the pool or beach several times!

"Great stay"

4
22/08/2016

The hotel was very good for what we needed. We just stayed one night and needed a place that was in a good location and family friendly. The room was clean and comfortable (although the bed was not the best). The pool was not heated, which really wasn't great even in August. But the kids still had fun there. The staff was helpful. Within walking distance to the lake, which was a plus. Make sure you tell the guy at the lake beach entrance that you're staying there and you won't have to pay to come in. Great plus!

"Great Lake Tahoe Hotel"

5
21/08/2016

This was our first trip to Lake Tahoe and we feel we found a wonderful hotel we would definitely choose again should we come back to the area. We were greeted very warmly by the front desk staff, the poolside cafe had great food, breakfast each morning was wonderful. What better way to start a morning of exploring Lake Tahoe than with a made to order breakfast each morning? Within walking distance to the beach and shopping. Felt very safe in this area. The room may have needed some updates but it was clean and that's what matters most to me.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your comment. We try to update the hotel on a continuous basis. We just change all our shower heads and light fixtures I the bathrooms.

"my opinion"

5
20/08/2016

this was agreat place to stay only two blocks from the lakw and two block from down town and cascons the landscapeing was very nice the down town area was also very nice alot of nice stores and eating placest

"First time to Tahoe. "

5
19/08/2016

Beautiful hotel in the middle of all the action!! Walking distance to the beach and close amenities for everyday essentials. Front desk was very knowledgeable and sweet. Breakfast is cooked to order but can't comment yet because it's still are first night here. Another note for families with little ones is they offer pack n play for sleeping and housekeeping will come and set it up for you. Beautiful hotel and awesome pool!! Update on breakfast it was amazing

"Livin' Life"

4
16/08/2016

What a gem. Location, location, location! Walk to beach (free pass), Heavenly Ski resort (Gondola/zip line), shopping, hiking, and gambling. Restaurant provided free HOT breakfast. Outdoor pool looked beautiful, but I never used it. Knowledge staff. Room was a bit small, but not an issue. Comfortable bed. No microwave. Quiet a/c. You do have to carry luggage upstairs if you are on upper level. Clean grounds. Felt safe walking back from beach/grill at night. Less congested than other areas. Don't overlook this place. I'd stay again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
We very much appreciate your kind comments.

"honeymoon"

5
13/08/2016

It was a very good experience we never imagined that everything for having fun would be so close to the hotel .The hotel is on a great spot .Everthing was clean all around the property of the hotel.The breakfast was excellent and delicious.Thank for the excellent service.

"Minor problems didn't overshadow inn's excellence"

5
13/08/2016

We were welcomed in a friendly manner when we were arrived. We stayed here before and really enjoyed it, so we came back. We got to our room, which was very nice and unpacked. Everything was in working order. The inn is located about two city blocks from downtown, the casinos and the beach, all within walking distance. Breakfast is complimentary at the restaurant next door where you order off a menu and have table service. It is usually crowded because, let's face it, restaurant service for free? Who wouldn't. They wait staff are excellent and the food is delicious. Our only problems were because we had to book two separate times because BW won't allow you to use your points for part of your stay and regular payment for another part. You have to book separately. This caused some confusing from the front staff and our key cards were cancelled on the second and third day of our stay, so we had to get those redone each day. On our last day, our room hadn't been made up, probably for the same reason our key card was cancelled and we had to wait by the pool while that was taken care of. The pool is very nice and very popular and there is a hot tub available, too. The restaurant next door serves dinner, which is a bit pricey. The lounge isn't particularly large, but they have outdoor seating by the pool and also service the pool users. The only complaint for the bar is the lack of good beer. Except for a couple, most beer was of the Bud-Coors variety. Checkout was a breeze and took all of three minutes. We will be coming back, probably in April or May, which is their off season, as the town was really crowded.

"Clean and quiet location with uncomfortable beds"

3
11/08/2016

The location of this Best Western is ideal. Off the main road and within walking distance to a nice beach. Very nice quiet location. It is clean, which is one of my main concerns when booking a hotel. The bed, however, was so uncomfortable that I could not sleep for 2 nights, and couldn't wait to get home to sleep! Upon checking in, another guest was complaining about her King mattress, and the front desk clerk advised her to switch to the queen which wouldn't be as soft. I was on the King mattress and that thing was as hard as a brick. And, probably the most uncomfortable pillows I have ever encountered in a Best Western. When I checked out, front desk clerk seemed well aware of the problem with the mattresses, because he said the guests all moan about the hardness or softness of the mattresses. WELL, here's a solution, CHANGE THEM!

"For us it was on the poor side of average; you may love it"

3
09/08/2016

My wife and I were in the South Lake Tahoe area for one night, and booked a room at the Best Western in large part due to the many positive reviews on TripAdvisor. Although we enjoyed the visit to Lake Tahoe, we will be looking for something a bit different in terms of accommodations when we visit the next time. The Best Western may provide some visitors exactly what they are looking for, and clearly many people like this hotel. If it fits your needs, that's wonderful, but it was not a particularly great fit for our needs. There are a number of potentially positive features, again depending on what you are looking for. You are about a 5-10 minute walk from a marina/beach area. If you want to spend your day there, then the hotel scores high on convenience. However, there is a beach parking lot, so you can drive to there from other hotels, or to any number of other beaches as well. If you want to visit the casinos, they are within walking distance. I don't gamble, but if you do, or are going to a casino event and don't want to stay at a casino hotel, well, then perhaps the Best Western would serve your purposes. The hotel has a swimming pool, and if you (or your kids) find a swimming pool planted in a parking lot an attractive venue, then I suppose this is another positive. Personally, I don't need to come all the way to Lake Tahoe for a pool overlooking a parking lot. Finally, if having food on the grounds is important to you, then they have you covered. The reception desk staff was polite, friendly, and efficient. The bathroom was functional. So, what didn't I like? The rooms at the Best Western have an all-too-familiar layout that I find unappealing. The doors to the rooms are under a narrow covered walkway that faces the parking lot. You have one window that gives you a view of the parking lot, and all the people staying on your floor/level as they walk past your room to their rooms. If you want any level of privacy, you will be sitting in a room with the lights on regardless of the time of day. I personally don't like that dark an environment. We had a room with two double beds, an armoire, two chairs, a “cocktail”/side table, a dresser, and a nightstand. Pretty basic stuff. I found it amusing that corporate room designers try to “Martha Stewart” the place by adding in lots of useless pillows on the bed that you have no place to put if you actually want to sleep in the beds. I prefer clean uncluttered functionality. The room had a tv, viewable from the bed, but not from the two chairs, a way to heat water and make coffee, an iron, free internet access, and a refrigerator placed next to a bed so that you could enjoy the sound of the compressor throughout the night. (Although I appreciate a refrigerator, putting it under the bathroom counter might have been better from a noise perspective.) For security reasons, you are unlikely to want to open a window at night, and so the heating/cooling unit is your only option for dealing with stagnant air and moderating the room's temperature. Do bring earplugs (I always do) because in addition to the refrigerator, and the heating/cooling unit, you will hear the parking lot conversations, the conversations in the walkways and on the steps to the second floor, the conversations and tv in the room next to you, and if you are on the ground floor, most likely the people above you if the room is occupied. The walls transmit sound very well, which unfortunately is not a positive. I have back issues, and some hotel mattresses work well for me while others do not. I found the mattress rather uncomfortable, and if you happen to be a stomach sleeper, then it is advised that you bring a pillow from home along. I found all the pillows to be uncomfortable and/or too thick to sleep comfortably on. Thankfully I remembered to pack my pillow, or I would have gotten even less sleep than I did. The room, which cost roughly $200/night, did include a complementary cooked-to-order breakfast. We did not pursue this option, and I wish they would decouple the breakfast from the room. Those who want breakfast can buy it. Our experience has been that the number of gluten-free options is generally limited, which creates issues for my wife, and I tend to not enjoy overcooked or poorly cooked eggs in any form. Over the years, I have had enough rubbery “green” boiled eggs that were actually boiled, incinerated fried eggs with chewy whites and an edge crust, dried-out scrambled eggs, omelets that were basically folded over dried-out scrambled eggs and not proper omelets, poached eggs that were poached in advance and not fully reheated, pancakes and waffles made from a commercial mix, and French toast that starts with some version of Wonder bread, and is finished with “maple” syrup that has no maple syrup in it. For domestic overnight stays, we just pack our own breakfast and forego the pleasure of such culinary delights, even if they are "included". I will add that if there was a microwave in the room, neither of us found it. So if you have hopes of watching a movie with microwave popcorn, or heating a cup of soup after skiing, or oatmeal in the morning, or leftovers from dinner or lunch out, you are out of luck. Although the staff was friendly and efficient, and deserves four stars, we did not find the room particularly appealing and it certainly did not seem like a particularly good value. We will be staying elsewhere the next time we visit. I can see staying at places like this when you are on a roadtrip and in the middle of nowhere. If you are going to go all the way to a place as beautiful as Lake Tahoe, then it is worth finding a place to stay that enhances rather than detracts from your vacation/visit experience. That place is different for different people. The Best Western may be a better fit for you than it was for us, but if similar issues as the ones I discuss bother you, then hopefully this review is useful to you as you make your lodging decision.

"Very nice hotel - would stay again"

5
09/08/2016

Stayed at the Best Western Station House Inn 1 night for a concert int he area. Found this hotel to be a diamond in the rough. Great location, nice room, great breakfast like you would find in a breakfast restaurant. Hotel was very quiet even though it was full and has a very nice pool area, fire pit area etc. The going to South Lake Tahoe we will definitely consider this hotel again.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
We really appreciate your comments

"Nice budget hotel in the heart of South Lake Tahoe"

4
09/08/2016

Hotel staff was great. The first night the hotel room we stayed in was dark, dank, and the toilet was broken (Room 224) and kept running. Told staff about problem, but it was not fixed. The second night we stayed in room 108. This room is very nice. It was light, airy and overlooked the pool. The breakfast is great. Many choices, and it's FREE!!! Overall we had a very nice stay. The hotel is near a nice beach and walking distance to the casinos and shops.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Hopefully My staff apologized for the running toilet. I looked at maintenance check list to make sure that all was fixed. Again my apology.

"Great Find in South Lake Tahoe"

5
06/08/2016

This hotel's location is absolutely perfect as it is situated a few blocks from the Heavenly Gondola area in one direction and the beach in the other so we were able to walk everywhere. The free breakfast was a huge bonus ~ I guess we always hit it just right because we never had to wait for a table. The 3 gentlemen who waited on us were wonderful and we always had our breakfast on the table within 5-10 minutes! One really nice feature in the room was a sink in the bathroom AND a huge vanity with a sink outside the bathroom. The hotel is older but has been maintained well. Everyone at the hotel was friendly and helpful ~ we'll definitely go back!

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
We appreciate your feedback, we look forward to seeing you again!

"Great place!!! Walking distance to many activities."

5
06/08/2016

Check-in was a breeze. We brought bikes with and ask for the first floor. No problem. Great sit down free breakfast at the adjoining restaurant. Fast and friendly!!! Walked to concert at Harvey's. 2 blocks to beach for sunset. Very clean rooms and facilities.

"A great place to stay and have a good time"

5
05/08/2016

The staff at check-in wee very helpful and they suggested that I have dinner at the restaurant there on the property. I never had dinner there at the restaurant and I was very pleased with my waiter Kevin and his suggestions. I felt right at home and the cheese fondu was great with the steak dinner. I was on a business trip and this was a great experience.

"Station House Inn"

5
01/08/2016

This is one of the best Hotels I have stayed in. Two block walk to the Tahoe Lake Beach free access for Hotel guests. Sit down breakfast with linen table cloths, Three block walk to Casinos and Heavenly chair lift. Great room, pool and hot tub.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you very much for your comments.

"Great place! Especially when you're going to Harvey's concert. Walking distance. Free breakfast and beach pass "

5
30/07/2016

Awesome place to stay with onsite restaurant and afternoon bbq pit. Bar tender April offered us free wine tasting too!!! Free beach pass and breakfast. We hung out with the Owner Eric and learned a lot about Tahoe. Ya gotta stay here!!! Affordable and clean rooms

"Very Nice Place to Stay"

5
29/07/2016

First thins make a reservation. All summer long South Lake Tahoe is packed. This place has everything offer. Rooms were very quiet, clean, good air conditioner, beds were very comfortable. ice box, coffee maker, nice bathrooms. Like the room, very pleasant. Free breakfast in there restaurant which is lovely. You order right off the menu, and there is everything you could want for breakfast and it is free, they do want you to tip the waiters, but they were so great who would not want to. Would go back. Also you can walk right down to the beach from the hotel out the back door or walk out the from door a black or to to the casinos. Perfect location. Did not need the car once I parked it in front of my room. Had a great stay.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank your visiting us, we are very happy that you enjoyed your stay!!

"Perfection"

5
29/07/2016

Perfect little spot to enjoy the amenities of Lake Tahoe without the Lake Tahoe prices. Comfortable bed, good coffee in the room and as sound proof from outside noise as it gets. Swimming pool area was spotless with adults only after 10PM and no chlorine smell emanating, even in the heat of the day. A very refreshing and relaxing place that feels set back in the pines even though it is just two blocks from the casinos and main street.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your stay with us. We are pleased that we could provided a relaxing experience for you!

"Comfortable & quiet"

4
28/07/2016

We stayed in a King suite. It has plenty of room for 2, the furnishings are comfortable. The bathroom was roomy with a big jetted tub w/shower. The sink and mirror are separate from it & in the area between the bedroom and living room. The room and linens were very clean. The desk staff is friendly and helpful. Breakfast is included at the restaurant next door, nothing fancy but decent with choices. The only reason I didn't give it 5 stars is the parking is a little tight for those of us who drive SUVs & trucks. Though there is parking behind the hotel we could have used but access was inconvenient as you can't lock/unlock the sliding door from the outside. The hotel is walkable to the beach - they give you a pass for your stay. It is far enough away from the main street that you don't get any road noise. There are room darkening curtains in case you stay up late & want to sleep in.

"Excellent location, value, breakfast & friendly staff."

4
28/07/2016

Very friendly Manager and staff. Short walk to Lake Tahoe. Very clean rooms. Price includes an excellent full breakfast served in a restaurant on premises. Power boat, jet ski and kayak rentals available within short walk of hotel. I would definitely return to this Best Western Hotel.

"Nice affordable hotel close to water"

5
27/07/2016

I was looking for a hotel last minute and wanted something centrally located close to restaurants and activities and found this. I had booekd two rooms but when i was checking in, noticed that they have nice chalets which are basically 2 bedroom complete homes across the street. It was a perfect choice. The public beach is 2 min walk from here and restaurants etc on the business street are just 5 min walk. The serve full sit down breakfast in the morning and its complimentary :) Dont know how the rooms are in teh main hotel, but i was happy with the chalet. Only complaint was that it did not have AC and it does get hotter during the day time in summer (but we were mostly out during the day)

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
We do appreciate your comments. We are looking into putting a A/C into the cabin. Usually their is a cross breeze which keeps the cabin cool but sometimes the air is still. Hope you enjoyed all the amenities that the hotel offers.

"Always a great-stay!"

5
27/07/2016

This is my go-to hotel when in Lake Tahoe. I really enjoy the atmosphere and location. Breakfast is really good, but can get crowded at times. We love swimming in the pool and that the lake is so close! Everything was clean and we always have enjoyed our stay!

"Wonderful & Relaxing"

5
27/07/2016

We stayed there for the Celebrity Golf Tournament. The Edgewood Golf Course is within an easy 10 minute walk. The free breakfast was great. A full breakfast (not continental) with linen tablecloths, wonderful service and most of all the food is very good! They serve lunch on the deck by the pool which is barbecued to order. Dinner is 4 star! Grounds are clean and beautifully landscaped. A very nice and clean pool. The hotel is family friendly.

"The Place to Stay"

5
26/07/2016

I was here on a business trip. Arrived on a Monday afternoon and was greeted warmly. Room was nice, kind bed was comfortable. Internet worked well and was quick which I needed. Restaurant has great food, and the breakfast is included with your stay. Ordered off a menu, not a buffet so everything is to order. Had dinner and they have a very good wine list. Very short walk to the lake but I really didn't have much time for that, but they do have a private beach if you want to use it.

"Very mixed experience -- rooms just OK in beautiful place"

3
23/07/2016

Nice location, good pool, pleasant servers in restaurant. Loved the beach access nearby. But there were quirks. Breakfast was free, but the queue was always 30 minutes. The reception staff were a mixed bag, friendliness depending on time of day. And our double queen room, as with all the other double queen rooms in the place, was airless and dark and small. Just no way to fix this problem. We happened to stay in a standard double queen room in a low-cost chain a few days later, and this chain's identical room was much bigger and had light and air. Best Western should do some serious updating of the dark brown/mustard/coffee decor and open the rooms to better ventilation.

Trena N, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for your comments. The rooms were remolded three years ago. That was that was the furniture Best Western Recommended. Eric

"Relaxing stay"

5
22/07/2016

We enjoyed the Best Western location within walking distance of the beach and casinos in a quiet area. Wonderful restaurant service and cooked to order breakfast. Cheerful flowers, nice pool and hot tub.

"Awesome stay in Tahoe"

5
22/07/2016

We would highly recommend the Best Western Station House Inn in South lake Tahoe - the service is excellent and the free breakfast was delicious - made to order! You get free passes to the private lake area- staff very professional and helpful Perfect location -

Trena N, General Manager at BEST WESTERN Station House Inn, responded to this review
We really appreciate your comments. Glad you enjoyed

"Confused Staff. Average Hotel."

2
21/07/2016

Booked for a King bed for 2 nights online. We got accommodated for a double bed on the first day but checked out the following day to move to a king bed since we can't keep our double bed for another day. There is confusion among the staff since they gave my wife a queen bed on the second day and insisted that was the only available room they have. There was no proper communication and endorsement. I called them up and suddenly a king bed was available. Customer service is okay but could be better. The young lady accepting reservations for breakfast is grouchy. Could help to bring some smile and positivity in life. Breakfast is not the usual small hotel buffet. It's restaurant style where you wait for your seat, get seated and offered a menu. The place is a restaurant but offers FREE breakfast to hotel guests. Plan your day since you might wait for 10 to 20 minutes or longer especially when it will be close to 10am when breakfast ends. Your bill will have a zero total but there is a spot where you can indicate how much tip you are willing to pay. We gave $10 for 4 persons which was charged to our room. It was a good breakfast overall with a nice rugged ambiance. My 2 stars are for the breakfast.

"Great food"

5
21/07/2016

Location near the casinos and beach. They start you off with a delicious fondue. Has a small full bar area. Great servers! Lots of dishes to choose from. Steaks are great! Good seafood and salads! Yummy deserts. Parking on the street and after dinner one can walk to the beach.

"Fine for a budget stay (but not still kinda expensive)"

3
21/07/2016

A little spendy for the rooms and service at the hotel. Paying a lot just to be in Lake Tahoe on a weekend I guess. Hotel was clean and room was fine. Lunch on the patio was not very good, over-charred burgers and crazy expensive beer. Complimentary breakfast was very good at the restaurant, but beware going on a busy day and having to wait 30-45 minutes just to be seated for the complimentary breakfast.

"Beautiful Property"

5
21/07/2016

This property is located within an easy walking distance to Restaurants, Casinos, Beach and shops. Will definitely stay here again. The on site restaurant is excellent with made to oder free breakfast.

"Very comfortable & a great base for ski-ing in California & Nevada."

4
20/07/2016

Stayed in Feb 2015. Paid around £1000 for two standard rooms with breakfast for two adults & 3 kids aged 10-14. Very comfortable rooms. Breakfast cooked to order every morning which was very good and included coffee tea or hot chocolate. Breakfast was included in the price but not including the tip (which the mainly middle aged male servers told everyone every day - they were really very nice guys). Located around 200-300 yards from the south shore of the lake. Halfway through our stay it snowed big-time. The scenery became fantastic and was a sight to behold. Travelling from Bolton, U.K., we booked the trip ourselves which cost about £6000 in all, which wasn't really any more expensive than if we'd skied in France or Italy. The great thing about this trip is that you also get to visit San Francisco & the sights including the golden gate bridge, Alcatraz, Lombard Street, the cable cars and Fishermans wharf. We stayed the night at SFO airport heading off in our rented SUV and drove 4 hours or so to get there. My wife and i came skiing in Lake Tahoe for the first time in 1997 BC (Before Children). One of the most amazing contrasts about this place is that you can be freezing at the very top of station of the Heavenly Ski Resort at -5oC looking down over the Nevada desert and using binoculars you can see people at intersection gas stations filling their cars wearing sunglasses and short sleeve shirts. My only complaint about this second visit is that the ski passes have increased significantly in the price over the last 19 years!

"Great place will return"

5
19/07/2016

Nothing but good to say about this Hotel. A friend recommended it to us and we will be back in the future. The room was clean, updated, smelled GREAT and very spacious.The front desk people were very very helpful and the breakfast was OUTSTANDING!! Nothing but praise.

"Nice getaway "

5
18/07/2016

Took a ride to Tahoe on Sunday and decided to stay the night. We came across this hotel! Wow, what a find. The price was fantastic. The room was huge, flat screen TV and the bed was very comfortable. Hot tub and heated swimming pool was beautiful. You get a complimentary breakfast, that was fantastic. There is a steak house right next door and you get a 10% discount. It's a bit pricey but well worth it! You also get a beach pass that includes 6 guests. One of the best places we stayed for that price!

"Breakfast was great"

2
14/07/2016

The Title says it all. I had reserved a king room on the first floor through tripadviser because I have balance issues and my wife is handicapped with feet issues and we can't take up suitcases and coolers upstairs using the stairs. This was the first time I had used Tripadvsor. This is a two story hotel with no elevators. When we arrived we were told there were no King rooms available on the first floor and they only had Queen rooms on the first floor. If we wanted a king room we could have to go upstairs take it or leave type deal. So we took the first floor Queen room. It was way out at the back end of the property. The bed filled up the whole room. It was the smallest queen room I've ever stayed in. I called the front desk and complained and they said they new the room was small but again they claimed it was all they had. I was tired, hungry and just wanted to go to bed. So that's what I did. I awoke early the next day and found out BW was going to charge me the King room rate for this crummy Queen room. I called Tripadviser and explained my situation and they told me they would look into the situation and would call me back or send me an email. never heard from them again. Went to breakfast and It was great. When I checked out I complained to the manger about the room being extremely small and he said all his queen room were small. He said BW requires a certain amount of furniture in a room. That's what makes the rooms small. Anyway he reduced my bill some but I really wanted all my money back but I didn't get it. I had stayed at 3 BW on this trip and they gave me exactly what i requested. I made the reservation. I wasn't pleased at all with Tripadvisor.

"Great location, average hotel"

3
13/07/2016

The location of the hotel is great but the rooms are average. Hotel staff was friendly. I would recommend the hotel for price and location. The hotel is located close to shops and casinos. I have looked at other hotels in the area that offer the same amenities for a higher price.

"Great stay in Tahoe"

5
12/07/2016

The Station House is always clean and well maintained. The employees are friendly and helpful. We now know most of them by name. The location of the motel is the best. About 2 blocks from Lake Tahoe and 3 blocks to the Casinos. Walking distance to Heavenly Village, the Gondola, and many shops and restaurants. Perfect location and great staff keep is coming back. Breakfast is also great, and it's included.

"Very cozy."

5
12/07/2016

We stopped in to see if they had an available room, we were staying at a casino that had NO services, I was so very happy to hear they had a room. Mindy at the desk was so helpful. It was a great move. This property is small yet has many amenities that the large hotels/casinos don't. This 2 storey hotel doesn't have an elevator. My husband is handicap and they did a wonderful job getting us a downstairs room. Included in the room charges are a fabulous made to order breakfast, discount at the restaurant for dinner, free access to the beach. They have a nice pool and hot tub. Nice deck area with walk up bar and food service.

Trena N, General Manager at BEST WESTERN Station House Inn, responded to this review
Appreciate your kind comments.

"Hey Hey it was OK"

3
11/07/2016

a lovely place to stay in Lake Tahoe. Perfect setting, our room was on the small side but the shower was the BEST! Staff is great. The breakfast restaurant was a step above Denny's which I never go to but the waiter was outstanding.

"Great Stay at South Lake Tahoe!"

4
11/07/2016

Great value for money! Fantastic location - between the Casinos and Lake Tahoe, but an easy walk to both. Hot made-to-order breakfast included - need to pay tip. Plus Free Beach Access to Lakeside Beach - 5 minute walk. Quiet neighborhood. Stayed the weekend after 4th of July.

Trena N, Manager at BEST WESTERN Station House Inn, responded to this review
We always appreciate your comments. Thank you

"Best Value for Sight Unseen selection"

4
06/07/2016

First time ever in Lake Tahoe. I travel with two boys and my husband. We always look for a free breakfast, a pool, and Internet service, so this came up in our search. Other members of our family chose Postmarc, which was much prettier, but didn't have the amenities we always require. We also had a five minute walk to the Lake, which was a bonus. Would come back here and recommend for a family.

"Station House, South Lake Tahoe"

5
04/07/2016

Simply superb! Wonderful location, ample parking, clean -- immaculately clean, quiet, comfortable, well-appointed room-- genuinely warm welcome by Brenda. Satisfactory breakfast (less than stellar menu choices). SPLENDID atmosphere, nice lounge, outside deck, and inside restaurant all fantastic. ... YOU CANNOT GO WRONG AT THIS WONDERFUL BEST WESTERN LOCATION. Great Choice!!

Trena N, General Manager at BEST WESTERN Station House Inn, responded to this review
We always appreciate your remarks

"Location is very convenient, and clean rooms"

4
03/07/2016

It's just 3 blocks away from a beach. Plenty of restaurants around. Also walking distance from Harrahs. Location is a big plus. Rooms were clean as well. They serve breakfast in a diner next to it, where you have an option to order one item from their breakfast menu along with a hot or cold beverage. It's definitely worth the money you pay.

"Great staff"

5
03/07/2016

Always treated #1 when we stay here. Love the mgmt. and staff. The breakfast, that is included in the room rate, is a full on, order from the menu, and it never disappoints. Pool service is excellent (April) and the BBQ hamburger, hotdogs and fries for lunch at the pool is a must! For dinner, you don't need to leave to get an amazing meal at Lou Mar Mels, the peppercorn steak is excellent! Enjoy

Trena N, Front Office Manager at BEST WESTERN Station House Inn, responded to this review
Thank you so much we appreciate your wonderful feedback, we also thank you for choosing to stay with us!

"GREAT HOTEL"

4
03/07/2016

Enjoyed our stay at this hotel. Great room and breakfast, close walking distance to shops, restaurants and casinos. Enjoyed a relaxing afternoon at the lake using our free beach pass given to us at check-in.

Trena N, Front Office Manager at BEST WESTERN Station House Inn, responded to this review
We appreciate your feedback and are glad you enjoyed your stay with us, come back and see us again soon!

"Great Best Western in So Lake Tahoe"

4
02/07/2016

Great Best Western Hotel in So Lake Tahoe. 2 blocks off the main hwy so is quiet but close enough to walk to eat, drink, and shop. Queen room was small but very clean with mini fridge. Pool and spa or 2 blocks to walk to beach with Lake access. Great breakfast at attached restaurant

"Serene spot for your vacation"

4
01/07/2016

It gives you that relaxing and vacation feel. We got the 2 Queen bed room and it does feel a little cramped inside but it is good enough since you will stay out more often to explore Lake Tahoe. The lake is walking distance from the hotel, 5 minutes away. The hotel provides you the ticket for the lake entrance usually valid on the duration of your stay. The breakfast is complimentary and not the usual buffet style of Best Western. It is fine dining for your breakfast. Anything from the breakfast menu can be ordered and you just need to pay your server's tip, so be generous at that. The place is far from the busy street so it is quiet. Gondola is not too far, 5 minutes drive so just bring your car to make the most of your stay.

"Fine"

3
30/06/2016

This hotel has passed its heyday and the western theme is now rundown and pretty tacky. Overall, it was clean but there were places of grime. We don't usually have cause to look closely at hotel carpet but my daughter spilled something and the carpet was revolting. The pool was great and my daughter appreciated the pool noodles. There's a complementary sit-down breakfast but we personally prefer help-yourself continental. We wanted to get away early to hike in the cool, and on one of our mornings the service was very slow. We also wanted somewhere to sit outside and enjoy the lovely evenings, but apart from the pool there really wasn't a good spot. Good location, close to a beach and the tourist centre of town. Doesn't have a microwave or a laundry, both of which are better for our style of travel.

"Perfect for our sprawling family reunion"

5
28/06/2016

From the time we booked our block of rooms through check out, everyone at this hotel went out of their way to ensure we had a terrific family reunion. The proximity to the beach, a marina, the Heavenly Gondola, many restaurants and shops made the location a dream. I would recommend this spot for any group gathering.

Trena N, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you very much for your comments.

"GCHR Tahoe Run"

5
27/06/2016

Excellent as always, this hotel is in a great location, the staff and facilities are great and fun. We have been coming to this hotel for many years and we highly recommend as the location is outstanding as is he service.

"Pricey but a good stay"

3
25/06/2016

We stayed the week before July 4th. My room was pricey for a single queen room. I will call desk clerk next time before I book as she offered a phone special personally I did not get online. Room was very clean. Enjoyed complimentary sit down breakfast in restaurant each day. Pool area was small. Hot tub very small. I believe this is an older Best Western though every thing was done well. Very friendly desk personnel.

Trena N, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you for comments. We are always updating the hotel and have a few limitations of what we can and can not do. Just replaced the Jacuzzi. Thanks again

"Good location, clean but very small and cramped room. Expensive Restaurant."

3
25/06/2016

Hotel well situated for beach and shops on a quiet street. Voucher for free access to beach is of benefit to families. Our room was very small, dark and cramped. It was clean and bed was comfortable but less furniture and brighter decor would have been a great improvement to how it felt. Very large mirrors have been used in an effort to make room appear larger, but because of dark bed coverings and walls this does not work. We had dinner in the restaurant and it was OK, but not the best meal of our holiday by a long way, towards the bottom of the list, and it was the most expensive. My description would be pretentious. "Free" breakfast was OK. On checkout the computer was down so we could be given our invoice - room was prepaid, but we had added our dinner to the bill. I was told that it would be charged to the credit card and gave my email address for the receipt to be emailed to me - it wasn't. On arriving home the credit card had been debited by the correct amount, but it was a little disconcerting as this was towards the beginning of our 3 week holiday during which time I couldn't check the balance and transactions on the card.

Trena N, Manager at BEST WESTERN Station House Inn, responded to this review
We appreciate your comments. You are correct our Queen rooms are our smallest rooms. The kings and double/doubles are twice as large.

"Great location."

4
23/06/2016

We stayed here for two nights during a soccer tournament. Place in quiet, clean and well kept. It's sits in a great central location, 3 blocks up the street to Heavenly Village and 2 block down the street from the beach. They have a nice restaurant that serves made to order complementary breakfast, was vary good. We will stay here again!

"Lake Tahoe Stay"

4
23/06/2016

Found this Best Western to be a very good place to stay. We were upgraded to a suite with no extra charge. Wonderful room. Breakfast was very good and the staff were all friendly. Highly recommend this Best Western in South Lake Tahoe

"Nice place, great location"

4
21/06/2016

A nice motel in a great location. Easy walk to the shops, the beach, and to the casinos. Yes, it was a super small room, but it had all the amenities needed. And the staff is very responsive. Breakfast at the attached restaurant made the stay a bit more special, no cereal boxes or self-made waffles here. Would happily stay here again.

"June Wedding"

5
20/06/2016

Wonderful time for a wedding. The hotel was at a perfect location for everything we had to do. I especially liked how close we were to the beach! The restaurant on location was excellent for breakfast, the staff very friendly and the premises very clean and tidy.

"Urgently needs an update"

2
19/06/2016

I don't understand the recent positive reviews. We have been traveling through Washington, Oregon and California for the past 20 days, stayed at numerous Best Westerns and found our stay in Lake Tahoe underwhelming and one of the worst Best Westerns we stayed so far on this trip. The building and rooms urgently need an update to the 21st century. With the exception of the Marriot, I think you can say that for most Inn's , hotels and motels in Tahoe (although we did notice that many surrounding places were undergoing interior renovations). The rooms reminded me of my grandmothers home including the hay mattress I slept on back then where you could feel the springs. Upon opening the door to our room, the first thing that welcomed us was a moldy smell (we have had the same experience with the Best Western in Bandon). A complimentary breakfast is served at the adjacent restaurant Lew Marnell's where you can pick one item from the breakfast menu. Location is excellent if South Lake Tahoe is your thing. There is really nothing staff could have done to make our stay more pleasant because the problem is related to the infrastructure. I would say: ok for one night, pick something else if you stay here longer. The rooms are really depressing.

"Great"

5
17/06/2016

Stayed here recently and was very pleased. The room was spacious and clean. The bed was comfortable which was welcomed after a day of hiking. The hotel also had an on site restraunt that provided complementary breakfast and you could also do dinner for a fee but the front desk does give you a discount card if you do choose to eat dinner here as well. The beach is also just a short walk down the road from the hotel and they give you a pass to get on the beach for free which is a nice little perk considering no one wants to pay extra to access a beach they are staying that close to. The property was great and quiet and the staff was very nice and helpful. Shopping, restraunts and casinos were also just a short walk away and I felt safe walking to and from the hotel at night to do dinner or go gambling. I would recommend/ stay here again.

"Honeymoon Sweet Suite"

5
16/06/2016

We arrived in the afternoon and checked in, everyone in the Lobby was super nice. Went out for some shopping and then went down to the pool. It was freezing in July! So we decided to go in the Restaurant/Bar to have a drink. Very nice place. We had breakfast at the Restaurant and it was great!! Way nicer than we are used to. We spent the next day on the hotel's beach and pool, we had so much fun. Lunch at the pool was amazing. Our room was the Nevada Suite and it was amazing. We really had a great stay.

Trena N, Manager at BEST WESTERN Station House Inn, responded to this review
Thanks for the nice review we are happy to hear that you had a nice stay! We hope to have you back again soon.

"Best of Best Western"

5
14/06/2016

I checked in early in the morning because I had been on the road. I was offered real nice sit down breakfast and coffee. I got my bathing suit on after breakfast and swam in the HEATED outdoor pool! Heavenly and total relaxation! Then after noon took a drive to the 89 hwy and took nice bike ride to camp Richardson. I travel alone and this trip was made %100 great because of the staff and the hotel's proximity to everything :)

"Relaxing Getaway"

5
13/06/2016

Annual trip to Lake Tahoe. Always stay at the Station House. Being a native San Franciscan, have always enjoyed the Tahoe area and the location of the Station House Inn. The staff and management have become our friends as we have enjoyed the amenities annually.

"Generous Management"

4
13/06/2016

We stayed at the Best Western in South Lake Tahoe, California in June 2016. We arrived around 10:30pm, and were told that the hotel was sold out and that we were the last people to arrive. Our room was on the 2nd floor and there was no elevator, although I had requested 1st floor in the online reservation. Not a big problem. When we arrived in our room, it smelled like someone smoked in it, although it was marked as a Non-Smoking room. So I immediately contacted the front desk so that they would not charge us for smoking in a non-smoking room. They apologized, and gave us a discount for the inconvenience. The air conditioner was not running, so I turned it on and found that it was on heat mode at 88 F. So I turned it to Cool at 68 F. It ran a few minutes, then stopped running. There was also a thermostat control on the wall, that did not appear to be working. I called the front desk. They tried to reset it remotely, but it did not work. He apologized and offered an additional discount, as there were no other rooms available nor fans available. After trying for a half hour and doing some praying, the air conditioner started running again. I had to turn on the heat first, then switch it to cool. So we were good the rest of the night. Then we discovered that the double beds were full size and not queen size. That makes for a tight sleep with 2 people in each bed, especially when turning over at night. Queen beds are better, which most Best Western hotels have. The next morning, we attended breakfast at the adjacent restaurant. We had to wait about 20 minutes to be seated. Then we were waited on by a very friendly waiter. After eating, we had been there about 45 minutes or so, which took longer than expected. Then we had to pay a cash tip, although the breakfast food and juice was included with the room. I recommend this hotel because of the location (just a few blocks from Lake Tahoe), cleanliness, and most of all the respect of their customers! The management gave us a generous discount for the problems by taking responsibility for the issues. We stayed at another Best Western on this same trip, and had issues that we were not compensated for. So we really appreciate that concern for customers and their production (quality). Thank you!!!

"Good location, breakfast and staff"

4
13/06/2016

Other than the fact that the room was tiny (I could have spent more and gotten more) our stay was just fine. It was a very convenient location and everything worked. Breakfast was included and it was order off the menu and if they didn't have what you wanted they would try to accommodate you. They had what I wanted so no prob. Good place, bargain for the area.

"Old outdated dump with no microwaves and needs a total renovation or close it!"

1
08/06/2016

Upon my check in, I was never recognized as a Diamond Rewards traveler? Very dumpy lobby... Should have been my first clue indeed. Parking is very tight and upon my entrance to the "room" I thought I had stepped into 1956? Really? This place has never had a renovation since it was built I think! Very tiny dark room, old bedspreads we all thew away in 1970... No microwave or refrigerator. I called the front desk and the short worded, curt man said " we don't have any microwaves or refrigerators in any of our rooms. I said " None" he said " No". I took my luggage and went back to the office and gave them the key and said that I was not happy with the quality of the room and would not stay there. The woman that took my keys said " we have a 24 hour cancellation policy" Even when the rooms are unacceptable? Really? As a Diamond Rewards member, I was shocked at the quality and rudeness of the staff for a Best Western. Don't stay here, your better off at Motel 6 than this dump! BTW I got a room right down the street way better and less expensive! BW, get your name off this property....

"S. Lake Tahoe/ Station House Inn."

4
06/06/2016

The Station House is a good place to stay that is off the main highway, lending to a quieter hotel stay. Staff are very friendly and the restaurant serves an excellent dinner. The swimming pool was well maintained and very clean.

"Our Stay"

4
05/06/2016

Very nice motel, close to everything such as shops , restaurants ect.....Clean, with nice restaurant itself. We are rewards members and highly recommend this motel as we visit Tahoe often and find this place meets all our needs......

"Very Close to Heavenly."

3
03/06/2016

The place is a typical lodge like facility. Although very small area but the place is kindda cozy. It is right off the Lake Tahole BLVD. -Very close i.e 0.2 miles from Heavenly village.You can actually walk. - very close to Lake side marina. ample of restaurants nearby and almost on the stateline between nevada and California. we actually walked to Harvey's and hard rock casino. you can safely walk in summer breeze upto heavenly village center after dinner and enjoy programs and come back. Overall this hotel is very convinient location. Only one thing we did not like is the breakfast is not buffet. You have to select from available menu only. The restuarant looked crowded during breakfast and the service was slow. I wished it could be done much better... the buffet helps rather than waiting to be seatied in morning. Had to pay extra tip in restaurant after breakfast. Reception is ok.

"Nice Hotel - Close to Beach - with Friendly Staff"

4
03/06/2016

We stayed at this hotel for 2 nights renting the Gingerbread Cottage. We found the staff at check-in to be very welcoming and helpful. The Gingerbread Cottage (listed as the larger cabin when you book online) was spacious and very clean. The housekeeping staff do a great job here. The bed was very comfortable, and the cottage offered all of the amenities needed. The cottage is a little older than expected, but charming. I also thought it would be closer to the beach based on something I read, but it is still close - about a 2 block walk. It was a little dark though, I think it could benefit (living room) from some overhead lighting or perhaps brighter lamps. The only thing that didn't work well was the washing machine. We could only get it to work on one cycle, so that could benefit with an update. The cottage also has a very nice 2nd floor deck off of the upstairs bedroom. We didn't try the breakfast, but I think it would have been good, since it is served in the restaurant and made to order. Overall a good stay and would recommend to others.

"Good location - hard beds"

3
03/06/2016

The location is very good, within walking distance of the lake. The rooms are adequate but on the small side and too cluttered with unnecessary furniture. The mattress was very hard and aggravated my wife's back problems. I can usually sleep on anything but even I had a stiff neck and a headache after one night. The complimentary breakfast served in the next door restaurant was one of the best on our holiday.

"Great hotel except for bar area of restaurant"

4
03/06/2016

The hotel had everything as expected for a Best Western. The restaurant was wonderful. The rooms were also as expected for Lake Tahoe. The lounge area seating was very uncomfortable. It becomes "tight" depending on where you sit. The owners also frequent the lounge and are not considerate of the customers of their facility. I would recommend this facility, but to avoid the lounge area, if possible.

"Great location, great breakfast"

5
31/05/2016

I loved staying here. The property is three blocks from the lake and three blocks from the casinos. Free parking included. Perfect. The free breakfast is served in an adjacent restaurant. Not a continental breakfast, but a fully cooked, off-the-menu offering. Perfect. (The restaurant is also available for dinner and drinks in the evening.) Although the hotel prices are mid-range the one drawback here is that the rooms are small. My king bed took up almost all of the space in the room, leaving little walking room around two chairs, a dresser, desk and small coffee table. But so what? How much time do you plan to spend in your room at Lake Tahoe?

"Nice Location & Stay"

5
31/05/2016

Walking distance to casinos, great free breakfast to restaurant next door, well maintained hot tub, good service for a great price. No issues at all. Room was fine, bed was comfortable. We would go back.

"Happy stay near Stateline Tahoe"

4
31/05/2016

Quiet, friendly staff. Rooms a little dark but clean. Nice restaurant which also provides complimentary breakfast. Pleasant, clean pool area and spa. Close to Heavenly and casinos and beach. Would definitely stay again.

"Location, Location, Location-Rustic & Quirky.."

3
27/05/2016

Checked in on a weekday, our reservations for 3 nights were made well in advanced. Great deal of our usual researching Trip Advisor before coming. No upgrades or welcome gifts for us loyal Platinum BW card holders. We requested a king size room, upper floor. Ended up with a clean room facing Pine Boulevard & the ever crowded parking lot. One would think twice about opening your sheer curtains & brown drapes because of the people traffic outside on the exterior walkways. Makes for a dark hotel room. The room door also appeared to have seen better days. Yes, Lake Tahoe area is beautiful & the people are friendly. One thing for sure this place is all about cheaper prices & LOCATION. Unfortunately we were there in the height of the summer months so the prices were not exactly their cheapest. Positive Points: * Location & cheap prices compared to the Casino's & other formidable offering in the Tahoe area. * Front Desk staff were indeed friendly & helpful, busy to extremes during peak hours. * The old fashion tub/shower worked well, good H2O pressure, ok beds & linens, wifi. We didn't use the flat screen TV this time around. Try not to stay in room for anything other than sleeping. * Short walk to Casinos, golf courses, public beach, Heavenly Village Gondola, & Base-camp Pizza, best place to eat! * Landscape-flowers in areas around heated pool & restaurant patio & entrances. * Temperature controls is room are easy to use. * You might like the coffee they offer in the rooms "Seattle's Best Coffee." Needs Attention: * Rooms seemingly had very thin walls, snoring heard next door at 10 PM @ night. People in next room were yelling at someone on their room phone...disruptive mood. Had to turn fan/air conditioner on to block the noise out. Then it was too cold. * Loud bathroom fans that ran for lengthy times in rooms below. * Furniture in room outdated, especially large wooden amour sitting outside bathroom area. Two identical brown upholstered chairs with end table also out of the past. * Yellow, brown & orange decor in rooms gives off a rustic but 1970's ambience. * The outdated carpet between the bathroom and second sink area- found frayed & needing repair or replacement. * Lighting in room was dismal, not enough outlets, electricity upgrade is needed, very inefficient especially if you are staying for more than one night & have devices to recharge. * Outdoor walkways & surroundings grounds appeared downtrodden, years of humanity. *Crowded parking lot, needs a deep cleaning or a gigantic sweeping. * Small heated pool & even smaller hot tub area, good luck fitting everyone in. * Most everything needs an updated paint job. * Lack of room amenities that are normally in BW's such as microwaves or laundry facilities. * Long wait lines at the LewMarNel's Resturant "free" breakfast. We'll probably not return to this Inn.

"Good value especially in the shoulder seasons"

4
27/05/2016

The rooms are clean and well-appointed. Lots of mirrors. Not fancy, but comfortable and functional. The included full-service breakfast is a nice feature and much better than the usual hotel breakfast bar.

"Great Breakfast / Great Staff"

5
27/05/2016

While the hotel itself seams pretty average, clean, well kept and quite rooms the few things that stood out were the staff and the breakfast. To start we were disappointed that the gondola to the top of the mountain was not in service. The desk clerk offered a suggestion to take a sunset cruise on the lake. It offered drinks, snacks and they picked up and dropped off at the hotel. They even offered to call and book the cruise. It was very nice by the way. The real surprise was for breakfast, as there was a restaurant on site the breakfast was ordering off the menu with amazing white table cloth service by a great staff. I highly recommend this hotel and would certainly stay again when we are in the area.

"Loved it!"

5
26/05/2016

Great price. Great location. Breakfast with menu and white tablecloths amazing. Enjoyed the fact that remote was in cloth container. Made you think it was sanitized! So glad I read reviews posted on this site.

"A Comfortable, but Older Property"

4
24/05/2016

BW Station House in S. Lake Tahoe is an older property, but does everything well. It is a comfortable place to stay, and has an outstanding individually prepared and served breakfast included in its rate (no fix it yourself waffle bar!)

Trena N, Front Office Manager at BEST WESTERN Station House Inn, responded to this review
Thank you, for taking the time to let us know what you liked about our property! We are a rustic property set in a park like setting with many extras. Our wonderful staff really goes out of there way to make you feel right at home. We appreciate your business and we hope you will stay again with us.

"Fit in with the Lodge Feel of Lake Tahoe"

4
24/05/2016

Certainly not a five star hotel, but clean, presentable, the desk personnel were extremely friendly. Probably needs some upgrading in the near future, but it felt like a lodge area from the seventies or eighties. I do not mean that critically. I felt it fit where we were. Just used the room for one night. Comfortable sleeping. Had a free breakfast at the restaurant on site. An excellent restaurant, by the way. Evening meal was fantastic.

Trena N, Front Office Manager at BEST WESTERN Station House Inn, responded to this review
Thank you, for the nice review we are glad to hear you enjoyed our property and we look forward to having you stay again with us soon.

"Perfect for a getaway weekend"

3
22/05/2016

We have stayed in our fair share of upscale hotels, but this hotel is perfect for when we want to escape up to Tahoe for the weekend. The hotel has exterior hallways and the rooms are small, but this doesn't matter to us because we don't spend much time in the room. The location is great because the hotel is within walking distance to the beach, as well as the restaurants, shopping, and casinos. The full sit-down breakfast included with your room is something to look forward to each morning.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you Jen! We do have larger rooms available also, talk to us about it next time you stay with us! ..We appreciate the feedback!

"Motel-like stay, little tiny rooms with old-fashioned interior."

3
19/05/2016

We spent just one day at Lake Tahoe. As a BW platinum status holder, we mostly try to book BW hotels, as like this time. However, we got no welcome gift and upgrade. The room was very very tiny, and the furniture are kind of out of fashion. Probably next time we look for some other options around.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
I'm sorry to hear you were not informed by our staff that instead of getting a welcome gift, you will receive bonus points with your stay with us; we do upgrade our platinum memebers based on the availability of the rooms, we apologize and hope you give us a second chance. Thank you!

"Vacation "

4
18/05/2016

Great place to stay, prices very reasonable - better than any where else in CA. A block from the lake and down the road to Heavenly Village. Tram was closed and some other attractions until June - but the area was beautiful and people are friendly. Great restaurant right there, plus many places to eat in the village.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you very much always appreciate your comments.

"quiet So. Lake Tahoe motel"

4
18/05/2016

Nice clean, quiet property, older but well maintained. Great complimentary breakfast, full service, very nice staff who have been there for a long time. Same place has a very nice dinner, and small bar. On site restaurant, close to beach.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank You Michael, we appreciate you staying with us!

"Close to lake and excellent nights sleep"

5
17/05/2016

Can't beat it for the price. Best nights sleep I've had at a hotel in recent years. The room temp stayed constant all night so the cooler fan didn't have to come on. Very close walk to the lake and in a quiet area off the main street. Very conveniently located to restaurants etc.

"First night in town"

5
16/05/2016

O.K. having read the reviews I still booked the small King bed room and it was fine for two adults. It had two comfortable chairs with a table for reading as well as Mission style furniture that all matched...even including an armoire. That gets an A for effort in my book. The WiFi worked perfect even on my very old Nook tablet (who still has those anyway). The mirrors on the wall next to the bed are perfect for those selfies you never knew you wanted to take. Lastly the cooked to order breakfast was amazing and the service first rate. Well worth the discounted price of $70.00 plus tax booked online at Best Western.com.

Eric E, General Manager at BEST WESTERN Station House Inn, responded to this review
Thank you very much for your comments

"Great Experience"

5
16/05/2016

When going to the lake of Tahoe in the California/Nevada area. I have little to no complaints. Food was average. The hotel we stayed at had a great view and great hospitality. Obviously expenses may be large but well worth the experience.

"Weekend Vacation in South Lake Tahoe"

5
16/05/2016

Great stay, the front desk personnel were very helpful and answered all the questions we had on the local thinks to do, the pool was heated, the hot tub was a little warmer than I like, but others I saw were having a good time in the tub, the restaurant has a wide selection of food choices, The room was very clean and stocked with all the necessities. Plus the best western hotel is a very short walk to the lake with a nice beach.

"Best Western South Lake Tahoe"

4
16/05/2016

Nice hotel in between the lakeside and the shopping district. Nice and peaceful away from the busy road. The fire in the lobby is great and it looks like they have an outside fire area too. One drawback, the only Best Western we stayed at that didn't have a microwave in the room. There was one available in a funny room next to the lobby which worked fine but no amenities, just the microwave.

"Good place to spend a couple of nights in South Lake Tahoe"

3
15/05/2016

We stayed in an upstairs room with 2 queen beds, room was clean but a bit dark, it had a small fridge. There was a footpath through to the centre of the town by the Heavenly Gondola which made walking to restauants quick and easy and it was also a 5 minute walk in the opposite direction to the lake. Breakfast was freshly prepared with a choice of eggs, bacon, sausage, potatoes and toast or pancakes or cereal with coffee or tea. Overall we were happy with the price we paid.

"Quiet Oasis in Tahoe"

4
14/05/2016

This hotel is close to many restaurants and the casinos in Stateline. It's just far enough away from the main streets into town from Highway 50 so it's very quiet and peaceful. The staff at the front desk is very nice and helpful. The complimentary breakfast is really outstanding.

"ROAD TRIP"

3
10/05/2016

Stopped overnight on way to Death Valley as the other roads across were closed and we called into the Best Western it is a comfortable motel close to a nice beach,the casinos and shops they include a full breakfast at there restaurant which was very good.

"Excellent place to stay in the Tahoe area"

5
07/05/2016

It is walking distance to the casinos , beach and shops. It includes a breakfast at the restaurant on the site. The rooms were clean and the staff was friendly. There was plenty of parking. I would recommend this hotel to others.

"Cozy place to stay"

5
06/05/2016

Stayed in South Lake Tahoe the night before heading to Reno. The staff was friendly and helpful. The room was as advertised. Everything was clean and serviceable. The complimentary breakfast was just what we needed before heading out for a long day. I would stay here again.

"beautiful So. Lake Tahoe, California"

4
03/05/2016

we stayed at the BW Station House Inn in So Lake Tahoe and were generally satisfied with the hotel. It does need some exterior cleanup and new paint. The room was ok, bed kind of leaned where sleepers normally sleep but was comfortable. On a scale of 1 - 10 of the BW we've stayed at in the past year, I'd rate this one a 6. The checkout staff was busy on the phone when I checked out and I didn't check my receipt until the following evening. They gave me the wrong statement. When I called, they fixed the problem and assured me that I was charged only for 1 night, and to my card and that the other room was NOT charged to our card.

"Family getaway"

3
02/05/2016

The front desk was polite and helpful. The room was nice and clean. Blankets were lumpy and the beds were a little to hard for our liking. Breakfast was like a restaurant- at their steak restaurant on site- you were seated and given a menu- informed twice that it is free however tip was extra. I am assuming that in the past people have not tipped but I do not like being informed numerous times that I need to tip. Tipping is a given for services. Overall it's a good place to stay if you are on the go hitting up the area sights.

"Once in a lifetime experience made perfect"

5
02/05/2016

When the employee who checked us in heard that we had just been married 2 hours earlier, she upgraded us to the honeymoon suite. Really melted our hearts and made for a beautiful weekend honeymoon. I have been rather loyal to Best Westerns for the past 4 years (since I realized that Super 8 could no longer be trusted for consistent quality). But, this weekend sealed the deal. They provided an extra special experience for our once-in-a-lifetime weekend. FYI: the lake is walking distance from the hotel. Just a block down Park in the opposite direction from the main thoroughfare.

"great option for bachelor/bachelorettes"

5
02/05/2016

My group recently stayed at this hotel for a bachelorette weekend and we had a great time! We considered staying at one of the casino hotels, but opted for the Station House Inn instead, because the prices were drastically cheaper, and the location is literally walking distance to the state line. The staff was fantastic, and the included breakfast was a great bonus. The rooms are nothing flashy, but were clean and in good shape. Can't beat the location and value for the price!

"Good location - great breakfast"

4
30/04/2016

We enjoyed our stay at the Station House Inn. A short walk to the Heavenly Gondola (Heavenly Village) and to the lake. Great breakfast at the restaurant (LewMarNels). Rooms could be updated but all in all a good, quiet place to stay. Looking forward to returning.

"Great - Will stay again"

5
29/04/2016

We usually stay in our timeshare when at Tahoe, but we were there just for a weekend and wanted to stay by the casinos and everything near the gondola. There are a lot of options, and many of them seem pretty shady. We were familiar with the Best Western because we had eaten at LewMarNel's many times over the years, so when we saw it at a decent rate, we decided to try it. It is a nice clean motel. You can back your car right up to the door, which is great when you are carrying a bunch of ski stuff. The room (we were in a queen) was pretty small but had a fridge, which is important. The lady working the desk at nights over Easter weekend was excellent, very helpful, I wish I had gotten her name. What really sets this place apart is the free breakfast at LewMarNel's. When a hotel/motel claims a free breakfast, you can usually expect something ranging from mediocre to subpar. This was excellent! You get to order from the menu and if you want to add a side of something, they let you. Juice and coffee are included. The waiters are first rate. It is fantastic and all it cost you is the tip! This and the fact that it is an easy walk to Azul, Basecamp Pizza, and the casinos made this a really good choice for us. I just wish they had a self service laundry...

"Great Hotel And Staff"

5
25/04/2016

Check in Monday night for two nights. Had a King room reserved and when I mentioned it was our 30th anniversary was offered a complimentary upgrade to a suite for no extra charge. Possibly being a B/W Returns Gold member may have helped, not sure. We looked at the King room that we had reserved and it was perfectly adequate, but the suite was just great. The room was very nicely furnished with a great bed and nice large bathroom with Jacuzzi tub. Adjoining LewMarNel restaurant served a complimentary FULL breakfast that was excellent. Will definitely stay here again when we come back to Tahoe. Would recommend it in a heartbeat.

"Great hotel near heavenly mountain "

4
15/04/2016

We are here for 2 nights to see around Lake Tahoe and heavenly mountain with family. Great affordable , nice and clean hotel , staff are friendly except the restaurant . Morning breakfast had to wait for 10-15 mins to get seated even its was not much people inside . Staff at restaurant need to be more friendly !!! Other than that everything looks good and comfortable stay without any issue ..

"Simple, clean and nice place to stay ...."

3
15/04/2016

We chose to stay at the Best Western in South Lake Tahoe as it was close to the Heavenly Mountain Gondola ride and also the lake front. An average place and the rooms are a little cramped (at least the one where we stayed was), but probably normal for such motels in this area. The rooms are distributed over 4 separate buildings with just-about-enough parking space. The redeeming feature of this place was its hot breakfast with made to order eggs ! The restaurant is supposed to be very good for dining in too. The staff are helpful and cheerful. The gondola ride is just a few minutes walk from the motel and the lake front is a few minutes of walk the other way. Nothing great or exciting about this place, but no problems either.

"4-11-2016 8:37 AM"

5
11/04/2016

Love this place, it is clean, safe, quiet, nice comfortable rooms. Free breakfast, free parking, free internet; Cozy quiet comfortable bar/dinner location. Nice pool and Jacuzzi. Walking distance to the Casinos and Ski Lodges. Quiet at night; larger rooms and free coffee in room with mini-refrigerator. I highly recommend I stay here all the time when in So-Lake Tahoe!

"Wonderful place to stay"

5
10/04/2016

Finally tracked down the Best Western and what a surprise. Front desk welcomed us and even gave us a complementary upgrade to a huge room. We really enjoyed our stay there along with the food at the place next door. Great staff. They gave great information about places to check out while we were there.

"GREAT location...Needs a little help..."

3
09/04/2016

I have always wanted to stay here BECAUSE it is a couple blocks to a great beach; close to the casinos; QUIET and, has the W O N D E R F U L Lew-Mar-Nel restaurant adjoining, also owned by Best Western...A dynamite and classic eatery for fine dining if ever there was one. My room needed a few repairs BUT the mattress and television and bathtub WERE GREAT!!! Yeah. It matters! Finally a hotel that provides some really decent in-room coffee, SEATTLE'S best... The lighting in these rooms though needs some real & serious help. Even with five fixtures? It is dim at night and needs a true OVERHAUL for every type of traveler, not just families or seniors but ALL seeking this hotel for lodging as it is really most inefficient. Other than this? Quiet. Good parking. Lovely lobby and staff. Yes, I'd stay here again providing they fix the very noisy bathroom fan! (-enough to wake the dead)

"Exceptional Value"

5
01/04/2016

When visiting the Lake Tahoe area, this is our go to hotel and has been the the last 26 years. We are able to get outstanding ski packages along the pampered experience of service. This is a must stay and we have always recommended this hotel to family and friends. If you prefer the small no nonsense hustle bustle this is it. You're walking distance to just about everything!

"Great Place To Stay In South Lake Tahoe"

4
31/03/2016

We came up for the Easter weekend and were very happy with the accommodations. There were no spiders, the room was clean, bathroom was fine, and the room was warm. Can't complain about anything, and we appreciated the quick check in and out. Would recommend to anyone.

"Easter Trip"

5
31/03/2016

What a wonderful experience! All of the staff was professional and very helpful. I would absolutely recommend this hotel. The free breakfast was served quick and hot. All the waiters were great! James is the best! What a great guy! Always greeting us with a smile every morning.

"Great stay"

5
30/03/2016

My family and I enjoyed staying at the Best Western Hotel. We had originally planned for 3 nights and ended up staying another night. The service was great but the breakfast was exceptional! It was better than what we had expected. You definitely cannot beat that. We are looking forward to many more stays there.

"Pleasant stay with comfy bed and breakfast but not clean room and outdate bathroom."

3
28/03/2016

We stayed @ Gingerbread House Cabin for 1 night. Rooms were spacious and comfy bed, but kitchen and bathroom needs lots of upgrade. They provided the used sponge and disgusting soap bottle. I was afraid to look under the sink since it's all used stuff never been clean or removed. Black widow spider was on the wall, we stayed with kids. When I read other previous comments regarding the spiders in the room, this is so true. - Breakfast was nice and services were really attentive and happy.

"awesome"

5
28/03/2016

Beautiful area - close to lake - walking distance to casinos-Breakfast was fabulous- the staff were very accommodating - Clean rooms - close to golf course We highly recommend staying at this Best Western location

"Nice older hotel"

3
25/03/2016

The hotel was older but our room was large and clean. Parking is a challenge. The best part is there is a nice restaurant on the property. Guests of the hotel are allowed breakfast at the restaurant. The staff of the restaurant was pleasant and the choices were great. Location of the hotel allowed us to walk to restaurants and the Casinos on the Nevada border.

"Not bad..."

3
24/03/2016

The hotel is a few minutes walk from the lake and Heavenly ski resort. The room was nice and clean. However, the front desk staff was not very friendly. The lady seemed very impatient when I asked her questions.

"Ski Heavenly and Stay in Style"

5
23/03/2016

Best Western is a quality brand as our room was first class with a location close to the slopes and Harrah's. In addition, Heavenly provided free bus service to and from the slopes. Further, the hotel provided a real sit down, full breakfast included with the room price. So we started each day with a great breakfast- 2 eggs cooked to our preference, orange juice, blueberry pancakes, coffee etc. Lastly, the room price was reasonable compared to others.

"GREAT stay!"

4
22/03/2016

Like many people, I chose to read reviews prior to reserving a room. The reviews all sounded great so we booked. Our favorite thing about our stay was the kind staff. They were all so helpful and punctual! The room was great for the price and location, only down side was the pillows were much more firm than we are used to. It is conveniently located only blocks from the beach, casinos, and ski lift, so we walked to all of them. The breakfast was in a sit down restaurant and allowed you to chose from a menu and be waited on, and this was INCLUDED in the cost of the room. Overall, this was a great hotel, staff, location, and price. We will definitely be staying there again!

"A great place to get a rest before your appointment."

5
18/03/2016

I got a very nice room with an upgrade that I did not request. It was totally complementary. This was a very nice touch. the room was made ready for me with the proper heating and was very comfortable and restful for my appointment. The restaurant was excellent and Michael the waiter was very attentive to my needs and very friendly. I highly recommend this hotel.

"Happy with the Station House"

5
17/03/2016

Vacation time so hubby could ski. We arrived absolutely exhausted and was greeted warmly. Rooms were moved so I would not have to climb stairs. Our room was very nice. The heating system was easy to work and soon we were warm and comfy. They marked on the hotel map where we would find our breakfast. The next morning we went around and was very surprised to find a lovely restaurant with a charming waiter who took wonderful care of us each morning. Breakfast was part of our room charge. We spent 6 nights and never was disappointed that we had chosen the Station House. It was so convenient to every thing.

"Excellent value"

5
15/03/2016

Stayed one night for $90 incl tax, everything was excellent, good value. Decor surprisingly updated, everything clean, lots of cable channels, excellent hot made-to-order breakfast at a table with linen tablecloth. easy parking.

"When you want the best rest and food, go here."

5
15/03/2016

The only place that beats resting at home. I always love the atmosphere. The entire hotel is always very clean and inviting year round. The food is among the best we have ever had, and the wine list is world famous. I know of no place else where I feel more

"Decent Enough"

4
09/03/2016

Easy to find. Walking distance to restaurants etc. Queen size room was comfortable, though a bit cramped with too much furniture. Hot tub was on small size. Breakfast was off a menu with reasonable selection, and great service.

"Awesome place"

5
09/03/2016

The Station house is close to everything, you can walk to the casinos and the gondola at Heavenly. The complimentary made to order breakfast in the morning is second only to the best, most friendly servers in the world. We had the gingerbread house which was huge for our group of 5 guys but awesome. The only complaint is that the hot tub is small, 7 people, 8 if you're small. It was maxed out most days after skiing.

"A Fine Place to stay"

4
04/03/2016

The hotel was more than fine. Clean comfortable room. Great location, within walking distance of the lake and Heavenly and casinos if you're into any of those. My only issue was with the breakfast. The breakfast was very good, very good for free. But it's in a somewhat small restaurant, so if you mistime it, the wait can be 30-60 minutes. There is no alternative to just get a cup of coffee and a pastry or something. If you don't mind waiting, it is good.

"Best in Tahoe"

5
03/03/2016

This is my favorite hotel in S. Lake Tahoe. You can not beat the location, price, and friendly staff. I will definitely go back many times. You are close to the lake as well as the casinos and skiing.

"Love the property"

5
29/02/2016

Stayed here with my husband and daughter. Staff was very helpful and accommodating. Convenient location with only a short walk to Heavenly Gondola, Starbucks, and Raley's supermarket, etc. Complimentary full breakfast and wifi were great. The room was clean and the overall property was well-maintained. Definitely a great option to stay in South Lake Tahoe!

"Three blocks from Heavenly Village"

3
22/02/2016

I stayed here for five days and I have to admit the reason I chose this hotel was for location and price. It's conveniently located three blocks from Heavenly Village and one block from the State Line. Beside easy access to Heavenly you are within a 40 minute to Kirkwood and to the North Lake Tahoe ski resorts. For the five night stay I paid a little less then $100/nite for a king size room with daily breakfast at the hotel restaurant. Breakfast was OK mostly made up of your typical choice of eggs to order or pancakes with a side of bacon or sausage and potatoes. If you are looking for something more exotic head over to Driftwood Cafe.

"I love Lake Tahoe"

3
22/02/2016

I would not recommend unless you do not have other option. BW is very old and smell inside the room. So, if you staying one night it might be OK but more than one night I would recommend to look for other place,

"Nice location, walking distance to the Gondola"

5
18/02/2016

Nice hotel with complimentary breakfast. Staff is very helpful and pleasant. Conveniently located, only a short walk to the Gondola and all the restaurants. Kids friendly. When staying at Heavenly, I highly recommend trying the Basecamp Pizza restaurant. Great food and atmosphere at a reasonable price.

"Good value"

4
17/02/2016

Over all it was a good experience with the hotel during a family skiing trip. The only negative thing was the very long wait to sit down for the complimentary breakfast although there were plenty of empty seats.

"Great Location"

5
16/02/2016

We discovered this BW location about a year ago. It is well located - near the casinos and for summer - near a nice beach. It isn't fancy but it's a comfortable place to stay and a great value for the price. A full, made to order, breakfast is included. The restaurant is also very good for dinner.

"President's Weekend"

5
15/02/2016

Another wonderful stay at this fine establishment. The service is excellent, the rooms clean and comfortable. Happy to say the wifi is now up to standard! Again the location, service, and included breakfast make this our favorite place to stay in SLT.

"Very nice hotel & Great location!"

5
10/02/2016

This is a super nice Best Western! We are Rewards members and this was our first stay with the BW chain in South Lake Tahoe! Great location, nice hotel, and super friendly and accommodating staff! Excellent breakfast option, as well as evening dining is available, as well as bar. Can't say enough good about the BW Station House Inn! Also just a short block away from the Heavenly Valley Gondola and NV gaming casinos.

"Good location"

4
08/02/2016

Small room but comfortable and clean. Quiet and close to state line. The included breakfast was a real breakfast ordered off the menu. Choice of eggs, pancakes, cereal, etc. Nice restaurant for dinner on the premises ( not free ??). Friendly staff. Only downside was that the hot tub was out of order.

"Great location and fantastic aervice"

4
06/02/2016

We spent 7 nights here for a ski holiday. It's a great base - very centrally located for Heavenly. You can walk to the gondola and resort complex. The room was incredibly clean and cleaned everyday to a very high standard. The breakfast included was incredible. Not many healthy options, however. But we got around this and brought our own almond milk and stuck to fruit and eggs. All of the staff here were so kind and helpful. I'd definitely recommended the hotel. The only downside was the noise outside because it's more of a motel and the rooms really need an upgrade. But the bed was heaven!

"New Years Stay"

4
31/01/2016

The location of this hotel is great. It is short walk to Stateline and the variety of shops on the main road. It is tucked far enough away in the trees that you still can enjoy the quiet get away. It is also a short walk to the lake, though make sure to bundle up in the winter! The room it self was nice. They had original put us in a room with one bed and that was small, but when I asked where the couch was (included on the description) they moved me to a room with two double beds. The hidden fridge was a nice touch along with the heated lamps in the bathroom. If you plan on staying here for you trip, just keep in mind that you are getting what you pay for and that it isn't going to be as nice as the casinos up the street but I think it is worth saving the money. :)

"South Lake Tahoe Gem"

5
29/01/2016

This is a great place to stay in South Lake Tahoe. All of the staff throughout the establishment is very capable and friendly. The location is perfect and the price was very fair, The restaurant attached to the property is outstanding and also one of the best I have eaten in in South Tahoe. You cannot go wrong staying here.

"Decent, clean and friendly hotel; 7 mins walk from the ski gondola"

4
28/01/2016

I stayed here for two nights over a weekend while skiing at Heavenly. The place is "motel style", with rooms opening direct onto the carpark. The staff were very friendly and helpful. My room were clean and spacious with a free coffee maker. The walls and ceilings are pretty thin; I could hear the TV from the room next door through the wall and people walking about in the room above. Earplugs were useful! A full, cooked breakfast was included in our room rate, which set us up well for a good day's skiing. The restaurant serves dinner in the evening - steaks, fish, pasta, etc. No burgers. And a bit pricey with mains in the $20 - $35 range. The hotel is about a 7 - 10 minute walk (or clomp in ski boots!) from the Heavenly gondola. There is an outdoor pool (not heated in the winter) and hot-tub (that was heated). I'd definitely stay here again but be sure to take my earplugs and I would probably eat dinner elsewhere.

"Best Western Stay"

5
25/01/2016

Other than staying at a B&B I always choose Best Western.The quality, staff and surroundings are top notch....don't consider any other place to stay...consistency and helpful ness of staff is always a plus..

"Better than average in a good location"

4
21/01/2016

There are hundreds of motels and hotels in South Lake Tahoe and this one is probably at the upper end of the scale given the grim nature of some of the offerings elsewhere. A small room and a little dated, but clean, well-maintained, comfortable and fully equipped. Reception was efficient and the ski shuttle to the Heavenly Gondola was most appreciated. We enjoyed the small bar area in the adjoining restaurant and breakfast during our stay was excellent. However, the car park was left in a dangerous state for pedestrians and negotiating the icy surface in ski boots was tricky, to say the least. The hot tub looked a bit grubby, to be honest. Interestingly, we booked a January stay last July for a decent price. By the time we'd cancelled and rebooked a number of times though Booking.com, the price had virtually halved! A real bargain for this well-located and decent hotel.

"Best Western Mini-Honeymoon"

5
20/01/2016

My husband and I decided to do a short honeymoon after our wedding until our big honeymoon in Europe in Sept. Let me say, you know what you are getting when you stay at a Best Western. No, it's not a 5 star resort. The room was clean, hot tub was HOT and the free breakfast was great. It's walking distance to Heavenly and a ton of other great places to eat and explore. And it works when you are on a budget.

"A great place to get a rest before your appointment."

5
20/01/2016

I was able to check-in early and the information they gave me on the road conditions was excellent. I was impressed at how well they maintained their parking lot so it was very easy to get around safely. This shows me that my safety was important to them.

"Great location and breakfast but the room... so so"

3
13/01/2016

I had been looking forward to staying at the Station House Inn for quite a while. Having stayed in other places nearby this always caught my interest. Its a great location. Walking distance to the casinos, the gondola, shopping and the lake. But the rooms have a lot to be desired. The bathrooms has been renovated but he rooms are so very small it was uncomfortable. Sad to say I won't book there again unless it's in one of their cabins. I didn't even know they had cabins so wouldn't stay in main hotel again. The breakfast though was good. Small menu cooked to order but if you get the two eggs combo its a good healthy size breakfast. Staff were great but dinner at the restaurant is so expensive. Too many other good options to go to, go there instead.

"Best Tahoe Stay!"

5
13/01/2016

Clean rooms, great staff, delicious complementary breakfast, convenient location, reasonable pricing etc. The beds were springy, but not horrible. The maid service was fast and efficient. I will definitely return to this location on my next Tahoe trip!

"Best Western in South Lake Tahoe"

5
05/01/2016

Friendly staff and awesome cook-to-order complimentary breakfast. The hotel is within walking distance to Heavenly village and gondola station. This hotel is a great venue for those who are planning to visit South Lake Tahoe.

"Great Place to Stay for Families"

5
03/01/2016

My family and I were planning a ski trip for the Christmas/New Years holiday and the price at the Best Western sold us! It was a great price at a great location. We booked the King Suite since we wanted a king size bed and a sofa bed for the kids. I really liked the size of the room, and the tub! Oh my gosh! That tub was perfect after a long day of shredding on the mountain. I would definitely use the Best Western again for a family ski trip! I also recommend taking advantage of the free breakfast. The food was absolutely delicious and the staff was so friendly!

"Good place with free cooked-to-order breakfast"

4
26/12/2015

Stayed 2 nights for skiing. Room was clean and comfortable. Restaurant on premises had breakfast made to order, albeit off a very limited menu. Tried the outdoor spa one day, it was nice and hot for awhile, but cooled down after awhile for some reason.

"Good for short stay"

4
26/12/2015

It was our second visit to lake Tahoe this year this time we decided to stay at best western station house inn. Location is good as it is very close to the lake marina with free beach access and on the another side 5 minutes walk to heavenly gondola and all. Our overall stay was good but if you have a baby it might be a problem because they do not have a microwave in any of the rooms. In order to use the single microwave we had to go downstairs cross the reception area and then go to lobby. Not helpful if it is freezing cold and and snow all around. Other than that our stay was comfortable with nice bed and tv, two sinks , clean bathroom and good service. Breakfast is served in a restaurant inside the hotel itself. You sit on table and order from menu. Service was very good in the restaurant but i would have loved buffet more in my personal opinion. Overall very good if you don't need a microwave in your room.

"Nice midweek stay in ski country"

5
17/12/2015

Great hotel and restaurant in downtown South Lake Tahoe. We just stayed in cozy (but small) hotel room and used onsite restaurant rather than walk a few blocks to casinos. Midweek winter price was terrific. I assume price goes up on weekends and holidays but great value midweek. Had nice fish meal at onsite steak restaurant, so can't vouch for quality of their steaks. Overall terrific little place that we'll definitely return to.

"Location and Breakfast. 'Nuff Said"

5
01/12/2015

We have stayed at the Station House Inn for several years because of the high value, incredible proximity to the Heavenly Gondola, and the full cooked-to-order breakfast that is at the Lew Marnel's restaurant on site, and will continue to do so. It's not about fancy, it's about function but it's perfectly nice and the staff are friendly and helpful.

"fri night"

4
30/11/2015

Nice stay. Friendly staff. Easy book and check out processes. Not extraordinary or WOW factor, but good. Would stay there again, but not for a special occasion. Close to Heavenly, Harrah's and the water front so excellent location.

"Excellent stay"

5
29/11/2015

Very close to Heavenly Sking area. Really enjoyed the free breakfast and the service. Well maintained room and surroundings. Easy access to near by attractions. Stayed for two days. Microwave Oven would have been helpful druing the winter storm.

"Casual and Cozy - pros and cons..."

4
10/11/2015

Upon arrival, after a 5 hour drive, we were upgraded to a suite on the first floor, my husband requested a ground floor room and loved being able to park right in front of our room. The suite had all the amenities that make staying comfortable, very well vacuumed and dusted. Bathroom was very clean and well lit (except for an small bit of black-colored mold in the grout on the far corner of the shower) with a vanity across the hall from the bathroom, so that the door could be closed when occupied. One odd thing was that where was not lid for the toilet - gack. There was a large jacuzzi tub with a built-in shower which could be tricky for mobility-impared people - it is set deeper then a standard bathtub, but we managed using the well-placed grab bars. The decor was 70's golden brown, with ski racks and a cute little cedar-lined closet. No fire place in the suite, but it was quite cozy and well ventilated - with a very quiet HVAC system. While we had no view, per se, we did have a nice sliding door which opened out to a surprisingly pretty residential street, with rustic cabins, etc. And while there was no snow that day, we could well image how magical it would have looked... My husband and I were very comfortable here, and it was nice to curl up on a comfortable couch and chair, with spacious coffee and end tables to chat about our day, and watch tv. Plenty of room to plan our next day's excursion... Now a note on the restaurant... I've read the many mixed reviews here, so I'll dive in too. We had dinner here the night we arrived, with a 10% off coupon. Both of us had the rib eye, both ordered medium rare. I guess we should have ordered rare medium because my steak was well done - tasteless. My husband gave me part of his, which was at least pink, but not what we ordered. Apparently, the fabulous steak chef, mentioned in other reviews, took the night off. Very lack-luster (our word for mediocre) and not worth 48+ a plate. Mayo and lemon juice over huge pieces of iceberg lettuce does not a caesar salad make. Inedible. My husband's thousand island looked like they have emptied the bottle on his salad... Now, honestly, there were only two other couples in the place on a Wednesday night. Was the fry-cook rushing???? NOT a chef back there... The merlot-by-the-glass was really bad, big bang no finish... $10 disappointment. The "homemade" apple pie was a stale, sad joke - but it was sold to us as being made in-house. We don't mind paying for good food, but this is a pretension is not worth wasting you money on. NOW, the good word. Two free breakfasts that were perfectly done. All the food was fresh and absolutely delicious, from the oj to the pancakes. So if we divide the $130 (including tip) we paid for dinner by one dinner and two breakfasts for two people... We end up with an average of $43 a meal including tips. So, in summary, we enjoyed our stay. We liked the quirky room and loved the free breakfast, but dinner was an epic fail. Yes, we would stay here again, Best Western Rewards...

"1 night in Tahoe"

4
09/11/2015

I was in Lake Tahoe for a concert at Harrah's and usually try to stay at this Best Western because of the price and location. Service is always excellent. Breakfast is at a Steak House that is located on the property with a limited menu but very good service and food.

"Best Western Station House S. Lake Tahoe"

5
09/11/2015

We loved this hotel! The staff was very nice, the room was updated and clean, and the spa/pool area was very nice. The cooked to order breakfast was such a great perk!! The only downside was the mattress...it could use a softer topper.

"Fine for a Night; Good Location"

3
04/11/2015

After checking at the Stateline casino hotels and finding they wanted to charge a $22 resort fee for basically nothing but a newspaper, the internet, and parking, we decided to stay at the Best Western, especially since the front desk staff gave me a decent rate (this place gets really expensive in the summer months). The complex itself consists of three motel-type buildings around three small parking lots, resulting in a cramped feeling. There is also a small attractive pool area and a restaurant. The motel is also within walking distance (about a long block) to the beach (it is billed as a "private" beach, but it seems anyone can get in). The casinos are also within walking distance, but it is a long and somewhat treacherous walk (no sidewalks), especially at night. Our king room was nicely stocked with a comfy chair, refrigerator, microwave, wardrobe, and flat-screen RV, and the bathroom had an outside vanity/sink with another sink inside the toilet/bathtub area. The only quibble is that the room is a little small for all of the dark, Mission-style furniture crammed in it, and the entire room seemed a little dated. We also had a problem with the TV not working, but staff were quick to resolve the issue (turned out someone took a needed cable. A full breakfast in the restaurant is included and even though the menu is a little limited, our eggs/potatoes/biscuit were very good and the service was excellent. A good place to spend a night but it doesn't quite live up to it's BW "Plus" designation.

"Old & Out dated"

2
02/11/2015

Musty, old smell in room...broken light timer...peeling paint...overall, very dissatisfied with Best Western in South Tahoe. We use Best Western the majority of the time while traveling, but this particular stay was not a good one. Their staff was friendly and helpful, but the room was just too old and smelly to have paid over $100.

"Very good option"

5
29/10/2015

Everything worked fine. The rooms were comfortable and clean, as well as the bathroom. The bed was very good, with an assortment of pillows of different type, so you can find one best suited for your taste. A great option for all the people seeking a good place to stay in the Lake Tahoe region. The free breakfast was very good too.

"Stay at South Lake Tahoe"

4
28/10/2015

Although the motel was a little older, the rooms were very nice and the location was in a quiet area but close to the entertainment area. The restraint that was with the motel was excellent with great service and very reasonable with respect to the high quality of the food.

"Lovely hotel in a great location"

5
26/10/2015

We spent 2 nights at this hotel and enjoyed ourselves immensely. We booked one of their suites and it was worth the extra money, the space was incredible. Room was spotless, bed was very comfortable and it was very quiet. Check in and checking out was a breeze from very helpful staff at the front desk. The complimentary breakfast was included in the room price and was very good. All in all a great choice and comes highly recommended.

"just ok"

2
19/10/2015

Even with having they're best room, it wasn't the greatest place. The free breakfast wasn't anything to brag about, and very limited. However they're service was great. Would i stay again, maybe for a really good deal.

"Great Stay"

4
18/10/2015

Came for a hockey weekend. This hotel accommodated our team last minute with a great deal. The room is older style but clean. Best thing is the full breakfast that is free made to order. All the staff from the front desk to our server were were super nice. I will put this place in my come back to list.

"Fine hotel just don't make a complaint"

3
18/10/2015

This hotel was fine. It's an old hotel but from what we noticed most hotels in the area were older. The price seemed fair, it's a short pleasant walk to the lake, the beds were average (ours sagged a little in the middle), the room was very clean, and the breakfast was amazing. They send you to a restaurant next door and it was one of our favorite parts of the day. My only complaint was that the hot tub was malfunctioning. The first night my kids were excited to go get in and my son stuck his legs in for about 30 seconds and pulled them out and they were burned. I had him stick them into the cold pool for several minutes to stop the burn. His legs from the calves down were red and warm to the touch for the rest of the night (like a minor sunburn). I was just glad he or any of my other kids didn't jump full in and burn the rest of their body. He's fine and it's okay. The thing that upset me the most was how the front desk handled it. I asked them to post a note stating not to use it. ( I didn't want anyone else to get burned) The lady told me that the hot tub was fine and that he should not have used it in the first place because he's a child, (he's 9). She also had the gall to tell me I had no business to use it because i'm pregnant. I didn't get in I had jeans and a t-shirt on. I don't know why she even brought up my pregnancy. I thought it was weird. I just didn't want anyone else to get burned. The next night however my husband turned the hot tub to off about an hour before he and the kids got in and it was perfect. There must have been something wrong with the temperature regulator and allowing it time to cool down was all it needed. All in all it was an okay hotel, had the beds been more firm it would have been perfect, I'm 6 months pregnant so I think I'm extra critical of the beds my husband thought it was okay.

"OLDER FACILITY BUT WELL MAINTAINED AND QUIET"

4
17/10/2015

We had not stayed at this hotel before but we certainly would again. It was clean and comfy and most of all quiet. We were there in the "off" season for Tahoe but there was no "off" season here when it came to service. The breakfast was held in the restaurant across the courtyard and it was most delicious. All in all....we would frequent this facility in the future if the occasion arises. It is a worthy member of the Best Western family.

"Surprisingly good!"

4
13/10/2015

This older property consists of several two story buildings with exterior corridors, with an on-site restaurant, pool (closed for the season) and hot tub. It appeared in excellent condition, inside and out. I suspected frame construction, and therefore noise from adjoining rooms, but perhaps because the hotel seemed to have many vacancies on this off-season Sunday night, our room was completely silent. The room itself is smaller than in a new Best Western, and would not have held two beds, but was perfectly adequate for a king bed and two dated-appearing but comfortable side chairs. The rest of the room had obviously been renovated. The small bath had a newish tile floor, granite countertops and glass doors on the shower; there was a second sink in the dressing alcove. The refrigerator is neatly concealed in the dresser. There is a free-standing wardrobe, ironing board and iron, but no in-room safe. The bed was very comfortable. The location is in a quiet, wooded area several blocks away from the highway (and highway noise), a big plus. And instead of a breakfast buffet, guests are provided a cooked-to-order breakfast from the on-site restaurant (anything on the menu, including coffee and what tasted like freshly squeezed orange juice) for the cost of a tip, another very big plus. The front desk staff were great; we were even able to check in when we arrived at noon. Wi-Fi worked flawlessly. As this property is a basic Best Western (not a Best Western Plus or Premium) and it received only two diamonds from AAA, I was not expecting this level of comfort. I've stayed at Best Western Plus properties that were considerably less desirable. I'd stay here again, were I to return to South Lake Tahoe.

"Tahoe"

5
05/10/2015

Great place to stay, Trina in the office helped me w some logistic stuff and the staff was very friendly and nice. I could have stayed at Harrah's and it was cheaper but the quit life at this hotel during the week was perfect

"Mirror mirror on the wall..."

5
03/10/2015

The BW in south Lake Tahoe is an older complex from the outside that actually fits quite well between the various cabins around the lake. Situated a few blocks away from highway 50 which makes for a quiet neighborhood and only a short walking distance away from the lake itself. The rooms have some what been refurbished new paint was applied and a gimongous Mirror installed opposite of the window either in an attempt to make the room appear bigger or well... The room is relatively small yes but then you are not driving up to Lake Tahoe to spend all day in a BW room right? We had enough space to store our overseas luggage and all the rest. The bathroom features a Shower Head that looks like it is right out of the Apollo Program but at least most of the water actually reached you. The ventilation fights it's noisy and hopeless battle against the shower steam as usual. But the bath and the rest of the room is clean. Some parts in the room would need some care like the various lamps and, yes not everything is on the latest standard. Service Staff at the front desk is quick and professional. All in all its a good place to sleep and stay. And here comes the highlight: the Breakfast. We've stayed in a lot BW all over the western USA but this is by far "the best" breakfast we've had in a BW so far. Everything on the menu is included freshly prepared and very delicious. We stayed 3 days and tried pancakes, oatmeal, eggs and French Toast all meals were prepare perfectly in fact we never had better pancakes and Brad our waiter can be described only as a master of his profession: friendly, fast, welcoming and funny we just liked him. I would stay there again

"Very good value"

5
03/10/2015

We lived at Lake Tahoe for almost 10 years, and when it was time to go back we chose the Station House Inn from local reputation. It did not disappoint. Ambiance and atmosphere perfect. Front desk staff responsive and engaging. Amenities are great value. Inclusive breakfast at LewMarNel's Restaurant was a pleasant surprise - despite being a 'sold-out' weekend, the wait-staff handle guests will alacrity. Restaurant tone was perfect. Room well appointed. Bed was average. Location 2-blocks from beach cannot be beat. Stateline also within easy walking distance.

"Great Breakfast and Location"

5
03/10/2015

The room at the hotel was clean and pretty average, but was completely overshadowed by the great service, location and way above average complimentary breakfast. Instead of going to a lobby area, the hotel had a restaurant and a menu. The waiters were very professional and the food choices were excellent. The beach and downtown area were only a few blocks away. I would stay there again. Several friends stayed in the hotel and all thought it was great. Shopping, casinos and tram to the top of the mountain were all within walking distance. Granted, the room was small, but I wasn't there much of the time, and it was clean and comfortable.

"Had Some Issues"

3
28/09/2015

My wife and I recently stayed at this hotel for two nights. On the positive side, the hotel is in a good location (not far from the beach) and attractions, the staff was very pleasant and helpful, and the room was clean. The included breakfast was served in the restaurant (with waiters unlike many other BW hotels which are self service), and there was a limited but satisfactory menu. On the negative side, the room was tiny. There was barely room for our luggage, and it was difficult to navigate from one side to the other. Upon arriving, the TV was set on the wrong input source. Fortunately, a quick call to the front desk resolved that issue. Wi-fi was terrible. It was slow and we kept losing our connections. We are "fans" of Best Western, but this hotel was not on par with most where we have stayed. I realize that this is a high traffic tourist town, and therefore the cost was a bit higher, but that higher cost with the problems experienced do not make for good value.