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Best Western Hotel Smithfield Inn, Smithfield

145 S Equity Drive, 27577-6035, Smithfield, United States - See on a map
Best Western Smithfield Inn - No matter what time of year, we know you will love the Best Western Smithfield Inn. The Best Western Smithfield Inn is ideally located in the center of Smithfield. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Escape to this non-smoking Smithfield, North Carolina hotel located minutes away from a variety of key area attractions and corporate locations. Welcome to the Best Western Inn of Smithfield, a 100% non-smoking hotel located just off Interstate 95 in central North Carolina. This Smithfield area hotel boasts 57 well-appointed guest rooms each featuring cable satellite television with HBO® and free high-speed Internet access. Guests at this Johnston County hotel are welcome to a complimentary hot breakfast before working out in the state-of-the-art fitness center. Guests conducting business in Smithfield will appreciate the hotel's array of business services. No pets are permitted on the property. The Best Western Inn of Smithfield offers convenient access to a variety of nearby shopping and dining options such as the Carolina Premium Outlets and the Uptown Selma Antique Mall. Hotel guests will enjoy being less than 10 miles from the Ava Gardner Museum, the Atkinson Mill, the Hinnant Family Vineyards, and Powell's Gardens. Racing fans will love the hotel's proximity to the Southern National Speedway while history buffs will enjoy an afternoon touring the Tobacco Farm Life Museum, the Boyette Slave and Schoolhouse and the Bentonville Battlefield. The Best Western Inn of Smithfield also offers convenient access to an array of corporate locations including the Andrew Corporation, Natvar, Bayer Corporation and Caterpillar. The friendly, helpful staff at the Best Western Inn of Smithfield is ready to ensure a fun-filled memorable stay in Smithfield, North Carolina. Make a reservation today and save! The indoor pool is closed until further notice. Hotel does not rent to local residents within a 60-mile radius. We apologize for the inconvenience.

Best Western

Hotel Smithfield Inn

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
 
Travelers_Choice 2020
 
based on 1361 guest reviews
NOTE ISSUED
Excellent
937
Very Good
334
Average
58
Poor
10
Terrible
22
REFER TO NOTICE
Business Business
85
Couples Couples
469
Family Family
481
Friends getaway Friends getaway
49
Solo travel Solo travel
72
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Too crowded!"

4
User 13/05/2022

The room we were given for three persons (adults aged 70+) did not have enough chairs for everyone to sit! This room should have been about six feet wider in order to allow for space to sit four people. The room had two queen size beds, but only one chair and a desk chair for four people to sit! It was good that we only needed the room for ONE night!

"We like where it is located."

5
User 12/05/2022

This hotel is easy to get to off Route 95. It has many restaurants close by,so you have many options for food. There is an outlet mall nearby. There is not a lot of gas stations around the hotel. Getting in into hotel easy but getting out you have to drive around a bit, but it does bring you at a signal light.

"Passing through"

5
Lizdefronzo, East Hampton, New York 12/05/2022

Customer service was very friendly and helpful and the bed very comfortable. If I'm passing by again I will absolutely stay here! They are professional and kind. They have free breakfast in the morning and coffee 24 hours a day. Nice place! Pristine actually.

"Best decision ever!"

5
User 11/05/2022

My mom and I chose this hotel not only for the price but also because of the amazing reviews that seemed too good to be true! First time staying here and will definitely be back. Our room was very clean and didn't have any weird smells! As someone who has very sensitive skin, asthma, and sensitive sinuses, finding a clean place to stay is always so difficult but this place was beyond our expectations. The beds were clean and very comfortable and the shower was also very clean. Breakfast was great and the staff is amazing and friendly. They wipe down each table after use for you and constantly restock breakfast items. I'm super glad we found this place.

"Comfortable"

5
User 05/05/2022

Great place to spend the night! Comfortable beds and just of the road. We were returning from Florida and had driven for 10 hours. It was great to find a comfortable home. Nice people to check us in and a full breakfast,

"Odd Reservation Sold Out….then why does my iPad show rooms available?"

3
IslandsEducator, Sanibel Island, Florida 05/05/2022

We had a coupon, stopped and they said we are sold out. I said I was a BW Rewards member and my iPad showed rooms available. So I asked if there were any rooms available again. No they were sold out. I went outside, pulled up BW website, saw vacancies and walked back in and said if I tap this button it says you have a room. “Oh well, do that,. “ we were in a room in less than a minute. No apology, no explanation. It is one thing to say all coupon rate rooms are gone, but it is another thing to lie and tell me they are completely sold out. I guess my lesson is to trust my computer more than the person at the front desk. No apology from them. Weird interaction all around after we had just driven 900 miles.

"TRAVELING NORTH"

4
ireland711, New York City, New York 04/05/2022

We were traveling back to NY . The young lady at the front desk was very nice. We requested a first floor room which she provided. The reason I gave four is I would love to have a King size bed instead of two queen.

"Smart effective renovations."

5
User 03/05/2022

Of the many BW my wife and I visited this one takes the pot. Great rooms, great people, good food good price. The rooms were redone with great attention to the traveler. All we needed was there and working fine. Considering the staff problem, this place surely does not suffer from it, people are just very nice and helpful. Fore certain even if we have to do a little more miles we shall return......

"Nice stay however pool perm closed"

4
diverdownfbh, Ontario, California 02/05/2022

We had a good time staying at the best Western in Smithfield we were in town for a high school reunion it's right in the outlet center it's close to a lot of nice dining spots a lot of local shopping and overall we had a great experience the breakfast was OK and the pool was Harbor close for whatever reason I'm not sure we asked if it was Covid they just said no because it wasn't used enough but I think that they should somehow figure out a way to absorb that expense because that is an attribute that I like to utilize when I go on trips at best western

"was suck on I-95"

5
User 28/04/2022

the gentle man that checked me in after my horrible experience on I-95 was reassuring that i was now safe. he explained what time the continental breakfast and the check-out time was. it was very quiet and away from the road.

"Stop over on trip south"

4
User 26/04/2022

Liked everything about this hotel, pleasant staff, quick breakfast and walking distance to area restaurants. Only negative was the 600 lb elephant in the room above us and the creaking ceiling. No one at the desk at checkout, dropped our keys in the box.

"Check in April 18, check out 19th."

5
Don M, Trenton 25/04/2022

We find this to be an excellent stop in out travels. This was at least out 3rd stay here and we will be back. The location, access, and parking are great. Staff at check-in/check-out and breakfast were all super. The rooms are clean and pleasant. Very spacious. All amenities are very good.

"A Very Pleasant Surprise"

4
Jacklyn W, The Villages, Florida 24/04/2022

Surprisingly enough, our room in the Smithfield Best Western is very similar to many of the Best Western Plus hotel that we have stayed in. The room was large, well furnished and super clean. If we stay in Smithfield again we will certainly stay here!

"Just Perfect"

5
goodoldroute15, Upstate NY 22/04/2022

Stayed here coming home from visiting family. This newly renovated property was unreal. Friendly staff, fresh, well appointed rooms. Clean, quiet, this motel is the real deal complete with a nice breakfast buffet. Will stop here again!

"Great stay while traveling"

5
394gaily, Lititz, Pennsylvania 21/04/2022

We are snowbirds and were headed back to Pennsylvania. We needed a 1 night stay while traveling. This hotel had everything we needed. It was quiet, clean and convenient. The breakfast was a great time saver as we wanted something quick before we headed out for a day of traveling. My husband commented that the eggs actually tasted like "real eggs". There was a fridge, and a microwave in the room, and a working ice machine on our floor (2nd). I can't tell you how many times we have traveled and have been unable to find a working ice machine. The staff was friendly and helpful. They even had a bottle opener for us to borrow.

"No Complaints"

5
kimp07712, Asbury Park, New Jersey 21/04/2022

Grounds we clean, Chris at the front desk was welcoming and friendly, hotel smelled like lemons when we walked in, and our room was nice and clean. There were more than enough shopping and food places to choose from. I would definitely recommend this hotel.

"Well Worth the stay"

5
mindyanddwayne, Carleton Place, Canada 19/04/2022

Price was reasonable, bed was extremely comfortable. Amenities such as breakfast/television and internet all in good order and enjoyable. Ease of access off highway in area with numerous restaurants. Folded rabbit wash clothes were a cute touch

"Best Western - Worst Western"

1
tinafofa, Boston, Massachusetts 16/04/2022

The worst experience we've ever had. Booked the room with them online through Hotels.com: one 2 queen beds room. Drove from MA for 14 hours to NC. Got to the hotel exhausted after a long road trip got there at 9:00 pm and they denied me my reservation. The reason was that I had 5 people instead of 4, which were my husband and I and our 3 kids: 11, 9 and 4 year old, even though on the description it stated “kids stay free when share the same bed with parents. So because I never included my 4 year old toddler, which shares the bed with me and fits perfectly fine they said that I should have booked 2 rooms. They won't offer any cots or roll up beds. So put me and my family out at 10 pm by then to look for other options. My kids were in tears. I was almost in tears but had to keep my cool not to scare my kids. Thanks to God hotel next door to them Comfort Inn was our savior - they had available rooms. They had exactly the same room types: 2 queen beds which were perfectly fine to book for a family of 5 for no extra charge. They were genuinely surprised when they heard our story about Best Western strict “2 people per bed” policy and the fact that just because of a 4 year old toddler we had to book 2 rooms as opposed to 1 room which buy the way had never been a problem before anywhere else in US, including other Best Western hotels. I would call this place Worst Western. They lost me as their customer.

Mike Patel, Owner at Best Western Smithfield Inn, responded to this review
I apologize for your inconvenience. However, as hotels we do have rules and regulations when it comes to a maximum occupancy per room. When you book online, If you put in 2 adults, 3 kids a message pops up explaining that the number of people exceeds the occupancy limit and this would could have all been avoided if you had put in the correct information. Yes kids do stay free, however we still have to abide to regulations made for each of our rooms. We did not offer/have cots or roll beds since do not have any. We did offer you a second room, as that is all we could do for you. We also have a cancellation policy of 4pm the day of your arrival, and we canceled at no charge for you.

"Great location, friendly staff and comfortable rooms"

4
mrsclause1971, Harrisburg, Pennsylvania 15/04/2022

We stopped here on our way home from Florida. The hotel was just far enough away from 95 that you couldn't not hear the traffic but close enough for access. The staff was friendly and the beds were very comfortable. Close to restaurants and stores I would stay here again.

"Perfect location"

5
Marie C, Ottawa, Canada 11/04/2022

This is our preferred stop when travelling to and from Florida. This hotel is just off the I-95. It is clean, quiet and next to shopping outlets and restaurants. Would highly recommend and will stay there again.

"Cleanliness and friendly personnel"

5
Spikey116, Williamsville, New York 06/04/2022

Well lit parking lot to begin with. Personnel were more than happy to help with knowledge of the area. Bath and Room itself was clean. Room was very quiet. We will be back in the future. Bed was comfortable. A good amount of towels in the room for bathing.

"Great Place to Stay"

5
Diane M, Ocean City, Maryland 05/04/2022

Clean, friendly, and personal service. The front desk was extremely helpful with dinner suggestions. Plenty of parking and shopping and restaurants close by the hotel. Good price for a nice place to stop.

"b/w smithfield"

5
GDKSR, Fort Lauderdale, Florida 03/04/2022

Excellent nights sleep every time. This facility is clean and comfortable with an excellent staff. When travelling to and from Florida, we use this B/W as our mid-point stop. It never disappoints. Although the breakfast leaves a lot to be desired, you can always find something appealing.

"Great hotel experience"

5
dlafalcia, Bowmanville, Canada 03/04/2022

This had to be one of the best hotel experiences we have had . We simply loved being there after a long day of driving. We would stay here again when we pass thru again. Tried to get into a different hotel but was sold out and we were directed to this one .

"Excellent Stay"

5
icutnquilt, Dagsboro, Delaware 02/04/2022

Very good experience. Friendly check in. Clean room. Wonderful breakfast. Have stayed here in the past and will continue to stay here as long as the service stays the same. Easy access on and off the interstate and very close to many restaurants.

"Great location and nice hotel"

5
102guym, Ottawa, Canada 30/03/2022

Just off I95, next to Carolina Outlets. Access to many shops and restaurants. Walking to any of the boutiques and eateries. BW provided discounts at a select few (good) restaurants. Definitely returning here next spring.

"Shopping Trip With Wife"

5
groverwoolard, Washington, North Carolina 28/03/2022

Wife wanted to go shopping ( I hate shopping) . Smithfield is an easy drive for us and I can always find something interesting to do there. I am familiar with the Best Western there and it is one of the best hotels that I have ever stayed at.. That makes choosing a place to stay very easy. Thanks to all the staff.

"Wonderful!!"

5
User 27/03/2022

Just wonderful!!! Room was really big , comfortable and very clean. Breakfast good. Breakfast lady was so nice!!! Nice change from other hotels!!! Definitely would stay here again. Very close to everything. Walk to restaurants. Very nice people.

"Hotel stay"

5
User 27/03/2022

This property Best Western in Smithfield is a great place to stay. They take very good care of you. The property is very well kept. I pulled up at the Holiday Inn Express and drove off and stayed at this property cause it stood out better to me.

"IMMACULATELY CLEAN-QUIET- MODERN-SAFE-HEAVEN"

2
Steve B, Elmira, NY, United States 25/03/2022

This property is a really refreshing stop off of I-95...as stated very-very clean, modern, safe, convenient, quiet, and just an overall perfect stop. The only drawbacks still NO POOL - NO BREAKFAST - AND NO BUSINESS CENTER....maybe someday our treasured CHINESE COVID VIRUS will cease being an excuse!Q!

Mike Patel, Owner at Best Western Smithfield Inn, responded to this review
On behalf of our entire staff at Best Western Smithfield Inn. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We are in the process of updating your business center computer system and should have it running in the near furture. Im not sure about the breakfast because we have been serving our full breakfast since January 2022 from 6:30am to 9:30am daily. The pool is closed and in the process for removing it permanently from the hotel and it has been removed from online listing

"Great value"

5
klepko131, Clayton, Delaware 24/03/2022

Snowbirds headed home from our winter stay in Florida and we always choose the Best Western in Smithfield, N.C.. The hotel is located in an area off I-95 with gas stations, restaurants, movie theater, outlet and more. The hotel is nicely decorated, clean, a satisfying breakfast and friendly staff. Our room was clean and the beds were comfortable. A great stay for a reasonable cost….great value.

"Fantastic Property!"

5
BruceG794, Solomons, Maryland 21/03/2022

Property is immaculate! Guest room was in great working order and very clean including around beds and night tables and all corners of floors. Check in was smooth and clerk made sure to provide info regarding dining out, internet password and breakfast.

"coming & going to Florida"

5
Larry L, Wildwood 20/03/2022

We stay here going and coming when we head south for vacation. We can make our ferry connection on time from here so it a good place for us. Plenty of food places and stores near the hotel. Rooms, service and breakfast always good. Everything works at this hotel. Was disappoint that the computer room was closed this time. Desk person said they were updating the equipment in it. Shower very good pressure. Will be staying here again.

"Very clean, nice hot breakfast and friendly staff"

5
User 19/03/2022

We needed an overnight stay while on a road trip. The rooms were large and very clean. It was nice an close to several places to eat and easy access to the highway. Front desk clerk was so friendly and helpful.

"En route to South Carolina"

5
New1Jersey, Sparta, New Jersey 16/03/2022

This was the nicest hotel we have stayed at off of route 95 traveling from New Jersey. The hotel was impeccable. It was very clean with updated furnishings. Starting with the gentlemen who checked us in to check out, the experience was beyond my expectations. Do not hesitate to stay at this Best Western. I highly recommend it.

"Clean hotel!"

5
Leah675, New York City, New York 13/03/2022

This Best Western was clean and the guys who checked us in were kind, welcoming and made us feel right at home. I was so pleasantly surprised by the large size of the room as well! We drive between Florida and NY pretty often and I would definitely stay here again!

"Ladies Church Trip"

5
User 08/03/2022

Amazing to work with from booking, check in, the stay, and check out. The staff were extremely friendly & checked in on us. Breakfast, cleanliness, & safety was 5 star. Thank you for an awesome stay!!

"Great room and walk to dinner."

5
JDH03457, Munsonville, NH 07/03/2022

We've stayed here many times and have always had great stay. This time was not a disappointment. Breakfast and the hostess were excellent. Many restaurants within a short walk offer 10% discount on by showing your BW key.

"Nice place, coupon use doesn't apply to handicapped??"

5
User 03/03/2022

Great place to stay, lots of rules. They are pretty strict about a lot of things. . No pets etc. I felt discriminated when I couldn't use their travel coupons because they don't apply to handicapped. ( I'm in a wheelchair) Otherwise very clean, great breakfast

"Smithfield hotel"

5
User 03/03/2022

Clean and neat hotel, courteous service, good breakfast. Would definitely recommend this hotel.Smithfield hotel. Hotel is close to a lot of shopping and restaurants. It was a good stop on our way home from Florida again and we will definitely use it again.

"NICE, CLEAN, GREAT VALUE"

5
User 28/02/2022

Our stay was very pleasant. The room was super clean and a great value. The staff was very friendly and helpful. I would totally book this hotel again. The bed was a little soft in my opinion, but that seems to be the norm in most hotels these days.

"Convenient and clean"

5
User 22/02/2022

5/5 Clean….very pleasant staff…great shower …. And discounts and several area restaurants. Easy to get to and from the highway…and very reasonable rate. Breakfast was ok… Would stay again rn route to or from Florida. Have now become a Best Western member

"Super Clean and Affordable!"

5
ZuccasMom, Tewksbury, Massachusetts 21/02/2022

You get 5 stars cause it's super clean and affordable. This is the most important thing for me. I would highly recommend! My only real complaint is that you have the worst pillows ever. Everything else was great and the staff was very nice and polite.

"Vacation"

4
User 21/02/2022

Great service and the staff was very friendly and helpful! From the night clerk who checked us in to the person who was setting up breakfast. The breakfast choices were great and varied! The only downside was whoever was located in the room above us and was walking very heavy half of the night. Not the fault of the hotel employees, and once I fell asleep I didn't hear it anymore!

"stopover from Florida "

5
User 16/02/2022

Clean rooms, great service. A good breakfast. easy on, easy off from 95. Front desk staff very helpful and pleasant. Many resturants within walking distance. They were able to get us an accessible room at the last minute and it was perfect. All in all a great stay.

"One of the very best"

5
Stephen G, Sudbury, Massachusetts, Usa 13/02/2022

Stayed here several times during the past 5 years. The reason? Because the accomodations are first class. Rooms are uptodate with fabulous beds. Walls and carpets are clean and look new ly cared for. Plenty of towels. The shampoo and soap is a lux brand and plenty of it. (I use at home because of finding it at BW) Staff is very friendly, especially Chris. Breakfast is similar to others, but done with a smile and good morning by person in charge. She made sure everything was fresh and filled constantly. They have cut deals with local restaurants for discounts on meals. Price is very good. I stay exclusively in BW approximately 25 times per year, this is in the top three in the entire East USA.

"Does not honor coupons"

3
MACNJ, Alloway, NJ 11/02/2022

Clean hotel, comfortable bed, nice breakfast good variety to choose from but refused to honor coupon charged us full price to me that is false advertising . Several restaurants nearby for dinner options.

"My go to hotel"

5
Roam53689339782, East Northport, New York 09/02/2022

When I travel north I usually stay at this hotel they are very appreciative get me checked in quickly and ask if i need anything. The hotel is neat and clean. They have luggage carts to help you take your bulky luggage to your room

"Excellent lodging"

5
User 08/02/2022

Best Western in Smithfield is an awesome hotel stay. Every aspect from scheduling to check-out was first rate. Rate given me from to Best Western scheduling was better than other trip scheduling services. Room was immaculate. The hotel was extremely clean and quiet. Breakfast and checkout couldn't be better. Completely satisfied, thanks again

"Perfect!"

5
RogerS, Ashburn, VA 06/02/2022

We were only there one night but it was great. Easy check in, very clean and good location. Room was very nice. We're staying again on our way home. Lots of restaurants close to the hotel also. Served a nice breakfast in the morning, basic but good.

"Eerthing was fine till the lights went out"

5
Sherry John C, Cayuga, New York 02/02/2022

The hotel was clean and close to restaurants and the staff was friendly. Inthe morning there was a power failure which caused us to not be able to have cooee or the hot breakfast we were looking forward to to start our day. None of which was the hotels fault.

"Great place to stay!"

5
953eddiep, Magog, Canada 02/02/2022

This property is just excellent in comfort, location and service! Our room was just terrific. Do not hesitate staying at this hotel where the staff goes the extra mile. Packing and re-packing our van on our way to Florida, I left behind my briefcase and a massager in the parking lot. They were found by an employee and after contacting them, arrangements have been made to FedEx the items to my final destination. Can't ask for more than that. Thank you Best western for such a good staff!

"Fl. Road Trip"

4
nanbo368, Cranford, New Jersey 26/01/2022

This is about the fourth or fifth time we've stopped at the Best Western Smithfield Inn on our way back-and-forth from New Jersey to Florida. We find the hotel to be modern, very clean, the rooms are a nice size and breakfast is standard but fine. We like to stop here because it's halfway between both destinations. While the Smithfield exit on I-95 offers myriad choices for overnight accommodations we are well satisfied with the Best Western, Smithfield so we don't feel the need to try another hotel.

"Traveling through"

4
kikki c, West Cape May, New Jersey 25/01/2022

Hotel very nice, clean . Located by the so called outlets . So there is plenty to do . And a movie to theater directly behind it . 24 hour bitter coffee available downstairs. Breakfast . Pool and fitness center closed . Over all nice place to stay with the exseption of the girl at the front desk who had an attitude.

"Pleasantly surprised"

5
cbruha9, Bradenton, Florida 22/01/2022

This was a driving trip for me to get my handicapped best friend from New Jersey to Florida. Loved the free breakfast. Never had so much variety. Staff extremely nice and accommodating. Thank you for the hospitality.

"Vacation"

5
User 21/01/2022

The room was clean and very nice. Driving back from Florida in three weeks and would like to stay the night again. Any discounts would be appreciated. Breakfast was wonderful, staff was very friendly and helpful

"Exceptional BW on I95"

5
Travelers32319, Orlando, Florida 03/01/2022

By far one of the cleanest hotels I have stayed at on I95. As a BW rewards member we frequently use BW when traveling. We plan to use this hotel from now on as we frequently travel by car. We hope that the overall maintenance of this property continues!

"January 1, 2022 stay"

5
User 03/01/2022

We stopped at BW for a one night stay. The clerk was helpful and was able to give us accommodations w/o a reservation. The hotel was very clean and the experience was the best. The location is perfect for finding a places to eat and shop.

"Clean room, Great Breakfast"

5
MEtoFL, Agawam, Massachusetts 31/12/2021

Room was very clean, comfortable quiet night. Very good breakfast in the morning, staff very pleasant. Breakfast included make your own waffles, scrambled eggs, sausage, potatoes, bagels, muffins as well as juice and coffee.

"Quiet and clean"

5
Dottie2011, Saint Louis, Missouri 29/12/2021

Close to I 95 and lots of places to eat near a mall. The hotel offers a 10% discount to certain eateries, i.e. Buffaol Wild wings, Cold Stone and Texas Steak House. Due to the pandemic, Texas Steak House had a long wait time.

"One night stay"

5
Terri B, Williamsburg, Virginia 28/12/2021

We had after midnight check-in. Good thing we made a reservation. I 95 south was a disaster further south. The front desk employee Jerry very friendly. The hot breakfast cou6use some gluten free options and more fruit such as apples and mandarins. The bed were very comfortable.

"Quick overnight stay"

5
User 25/12/2021

We were traveling NY to Fl for Christmas and needed someplace to sleep for a few hours. This hotel was available and on our route so we took the chance. The guy working the desk was very accommodating and got us booked super quick. The rate rate was reasonable and the time was perfect with 2 queens and a tv. Very clean and out worked perfectly for us.

"Really Nice Hotel"

5
Thomas C, Astor, FL 22/12/2021

Our stay at this hotel was a very pleasant surprise. There was nothing disappointing about the property. The room was clean and bright, the breakfast was excellent with many selections and there were hand sanitizer stations all over the place. There are all kinds of restaurants actually within walking distance and the gas prices in the area were the cheapest for miles around. Besides all the nice amenities the price was very reasonable. We were so impressed that we've already booked for our return trip to Florida next week.

"Pleasant stay"

5
User 16/12/2021

Room was brand new and very spacious. Bed and pillows were perfect t for a good nights sleep. The hotel staff greeted me and were very pleasant throughout my stay. Good water pressure in the shower And good food options for breakfast.

"Best Hotel"

5
C0vertCritic, DELTONA 15/12/2021

Best, Cleanest and well run hotel om I 95. This facility is the best place to stay between Miami and Virginia, we have stayed with this hotel many times and never been disappointed it is well kept and well run, cannot say enough good things about them. Hampton and Hilton should take lessons from this manager.

"Outstanding Stay"

5
GBowden3, Mechanicsburg, Pennsylvania 22/11/2021

Management and staff was Awesome! We had an issue in our room and the Manager came to our room within 3 minutes to address the problem and fix it immediately! Breakfast was hot and area very clean! All 3 floors in this Hotel smelled Amazing!

"Very clean, comfortable, and convenient night stay"

5
User 15/11/2021

Was pleasantly surprised, since this was the nicest (reasonably-priced) room I have stayed in, in a long time. The furnishings were upscale, working, clean, and well-stocked. The breakfast was plentiful, and the food area was clean. Overall, a very nice and safe place to stay.

"Very Welcoming"

5
elainem13312021, Boca Raton, Florida 15/11/2021

We had a very nice stay at Best Western Hotel the rooms were clean and the beds were comfy the staff were very nice. the breakfast was full of choices and delicious. The check in was very fast and the checkout was too the area in Smithville is lovely and a fun place to visit

"A Great Place"

5
Kathleen6950, Springfield, Pennsylvania 15/11/2021

Stopped overnight on a road trip and could not have been more pleased with this hotel. Our room was very clean, quiet and comfortable. Room was well equipped with a fridge and microwave. Bathroom was a good size. Breakfast was very good. Many choices and was looked after by a wonderful lady by the name of Mary. She made sure everything was well stocked, kept the area and tables very clean. Staff was very friendly and the next time we need a place to stay on a trip this will be our destination,

"Overnight stay"

5
User 12/11/2021

The hotel had a recent renovation and everything looked new. It was clean and the room was quiet. Check in was very easy. The staff was pleasant and accommodating. I would definitely stay at this hotel again.

"Overnight Stay"

5
User 11/11/2021

Best Western Smithfield was a great hotel.Everything was very clean.Refrigerator even had a little freezer.Buffet breakfast was delicious and very clean.The lady attending the breakfast bar made sure everything was filled the whole time.Even had waffles.Eould definitely stay there again

"A Quiet Sleep Experience"

5
Garvp175, Bethesda, Maryland 10/11/2021

This property has upgraded its furnishings and beds and carpets. It offers a great breakfast selections. Well served and supplied. Easy on and off the highway. Is close by at least 15 restaurants. Good parking and has very helpful staff. It is a great hotel experience.

"You can't go wrong here!"

5
User 08/11/2021

Arrived around 6pm to check in. Checkin was quick and easy. Shortly after getting into the room the front desk called to make sure everything was good with the room and find out if I needed anything. Great location, clean, and close to shops and restaurants.

"A wonder hotel friendly staff . Only dislike the bathroom toilet was very low. Harder for older people to use.the rooms"

4
User 05/11/2021

It was wonderful to have a menus to choose from. Most hotels do not include waffles. Yours does. Would recommend your hotel to anyone needing to stay in the Smithfield area off 1-95. Easy on and off from 1-95. Many restaurants are close by. We were at the Outback. Great place to eat

"Everything about this hotel is done perfectly and at a very attractive price...excellent!"

5
janetw516, Kingsland 03/11/2021

Although I travel I95 often, I have never stayed at this Best Western in Smithfield. Everything was perfectly done from my immaculate room to the cleanliness of the property and patient treatment received from all employees. I highly recommend it!!

"SOBO on 95"

5
Warren75, Mays Landing, New Jersey 30/10/2021

Check in was seamless I call ahead and two rooms were ready upon our arrival. The staff was very accommodating. Room was clean and there was a hot breakfast. We were traveling with another couple and there was very clean and comfortable also. We would definitely stay there again.

"Pleasant stay as always"

5
Bill M, Cape Charles, Virginia 16/10/2021

I have stayed at this hotel numerous times over the last five years and have always found it to be clean and welcoming. The staff is pleasant and the breakfast buffet well stocked. Never had a problem here.

"Smithfield Best Western"

5
brusok, cape coral florida 14/10/2021

Nice new , clean building. Great staff . Super breakfast , especially the lovely lady overseeing the breakfast buffet. Faint smell of bleach in the room but "I love the smell of bleach in a hotel room.....It smells like...clean".

"Return home from vacation"

5
User 09/10/2021

Extremely friendly and clean. We were very concerned about staying in a hotel with the pandemic. My wife is a cancer patient and 70 yrs old. Our concerns were put to rest by the staff and cleanliness of the facility. We have been driving straight through from New Jersey to Central Florida during the pandemic. We no longer feel the need to do so after our stay. This has been a very popular place for us to stay going on vacations and coming home.

"Feels safe"

4
User 07/10/2021

I was on a very stressful road trip and stopped here for a night. I was sad that both the gym and pool were closed, but all I really needed was a clean, safe, and comfortable place to crash and this was definitely it. Can't complain about starting a new day with a fresh waffle

"Great stay"

5
Tom_W_P4910IX, New Britain, Connecticut 29/09/2021

Clean and comfortable. We stayed at this location 2 years ago and decided to come back. It is half way from CT and FL. Highly recommend this location. Serving breakfast is a plus. Staff was pleasant. Close to highway and plenty of restaurants.

"Great Stopover Site"

5
psb1120, Verona, New York 26/09/2021

Needing a nice spot for an overnight during a long trip, this Best Western location filled the bill. Enjoyed a good nights rest and excellent breakfast the next day to start the rest of our trip. There was a lot of great restaurants located nearby for our enjoyable evening meal. The hotel was very clean and attractive and a feature enjoyed by my wife was the 24 hr. coffee bar!

"Quick overnight stay"

5
jbud24, pa. 18/09/2021

Spot on clean! Very conveniently located near many food and shopping choices. Hot breakfast was welcoming and very well stocked. I could have a stayed in the shower forever. Will be back if ever in the area again. Very personable workers. Thank for the great job you are doing.

"Stop over"

5
Carmine P, Tampa 16/09/2021

I stayed because all the reviews I read are positive. Well the hotel is clean great service and a great staff will definitely stay there again. I highly recommend this hotel. The best in the area stay stay stay

"This hotel is CLEAN!"

5
719JamesC719, Pittsboro, North Carolina 12/09/2021

Check in staff was very friendly and welcoming. Hotel and room was CLEAN and I mean CLEAN. Everything was in working order, and oh did I mention CLEAN? Breakfast was your typical hotel breakfast, but good selection and food was actually edible. Food and dining area was spotless. Although just passing through I would DEFINITELY recommend this hotel for your stay. Absolutely not one complaint and that is a rarity for hotels these days!

"Pleasant overnight."

4
User 09/09/2021

Clean and quiet. We appreciate the “no pets” policy. The room was spacious with plenty of charging stations. Bed and pillows were comfortable. Refrigerator and microwave for added convenience. Friendly staff and a very nice breakfast. Convenient to I-95, with many nice restaurants nearby. We have noted this property as a good stop as we travel.

"Highlty recommended!"

5
EdT59251, Lewisburg, West Virginia 05/09/2021

I rarely stay at Best Western hotels, but was a surprisingly good stay. This hotel is nothing fancy, but it was very clean and comfortable. The staff was helpful and friendly. The breakfast was very good. Plenty of parking and located in a safe area. Tons of dining options and the outlet mall is just a moments drive away.

"We will be back"

5
mrsnj91, NJ 02/09/2021

Easy check in, Friendly staff, clean hotel....couldn't ask for me. We didn't use the pool but could see it from our room and looked nice. Breakfast was nice and everything clean. Would def. stay again!

"Highly recommend!!"

5
drummer1220, Coral Springs, Florida 29/08/2021

Clean....comfy....Friendly staff and great breakfast. Plenty of shops and restaurants close by. Right off of Interstate 95. Trip advisor requires 200 characters or I cannot submit my review so I will keep typing until I get there.....

"Very nice new hotel, right off I95; can walk to restaurants and bars."

4
M2245RZkathleens, Salisbury, MD, United States 28/08/2021

I stayed here this time because the BW in Emporia was sold out, however in the future I may just choose to stop here instead. The restaurant almost next door is reasonably good and has a bar which is nice at the end of a long day driving. Breakfast was good (and they served us breakfast which a lot of hotels no longer do) and the room was comfortable.

"Great stopover"

5
User 28/08/2021

Want to stay at a place that is exceptionally clean, comfortable and conveniently located right off Interstate 95 in the middle of North Carolina? Well this is the place to stay. It's located where there are plenty of restaurants and shopping outlets.Oh by the way, a hot breakfast in the morning.

"Excellent hotel"

5
User 22/08/2021

Nicest and most professional staff in Smithfield; very comfortable and absolutely pristine! Extremely well-run facility. The owners/managers are on top of every detail making the hotel one of the very best I've stayed in anywhere!

"Stop over"

5
User 20/08/2021

The hotel was nice. Very clean. Hot breakfast of waffles, eggs, sausage and continental options, fruit & yogurt. Staff was friendly. Would stay again. Pool is closed because of COVID. Many restaurants right there, movie theatre and nice park near by which kids enjoyed.

"Perfect"

5
Mjlaurie, St. Augustine, Florida 19/08/2021

We were on a two-week road trip but didn't have hotel reservations for the last night of the 3200 mile drive. This Best Western was exactly what we needed for a comfortable, clean, and quiet stay. The receptionist and the breakfast is hostess we're kind and efficient.

"Talk about a clean hotel"

5
Gerald T, Rehoboth Beach, Delaware 15/08/2021

My wife is very picky and she said this was the cleanest ever. The hotel was clean and everyone was friendly. Breakfast buffet was kept clean and full by a very nice friendly lady. We will visit here again for sure.

"Perfect Night's Sleep"

5
Charley5555, Fairfax County, Virginia 14/08/2021

This is the BEST Best Western I have ever stayed in. Perfectly clean, most comfortable bed and pillows, & an especially quiet air conditioning unit. I had a wonderful night's sleep. The free breakfast was average. And you have the added benefit of a huge outlet mall just down the street.

"Wonderful Hotel"

5
rfarr349, Vero Beach, Florida 13/08/2021

Upon arriving at Best Western Smithfield Hotel we were greeted by a friendly receptionist. After a quick check in, we were informed of the Hotels amenities. Our room was extremely clean and comfortable. The following morning we had a full hot breakfast and the coffee was delicious. We will return to this hotel again

"Great hotel"

5
User 06/08/2021

Dry easy check in with a very pleasant receptionist everything great loved the little extra touch of a disposable make up remover wipe, ovely breakfast with an nicest lady attendant to check out everything was wonderful about your hotel

"Another year at BW Smithfield"

5
User 05/08/2021

We live in Florida, but travel annually to the northeast to visit family and friends. We make it a point to stay at this hotel and are never disappointed. It isn't 5 star in the sense that you have mints on your pillows, however every other aspect of the hotel in terrific. Clean, friendly, great customer service, extremely comfortable beds, good breakfast, and outstandingly location!

"Clean and comfortable"

5
User 01/08/2021

Clean comfortable perfect night sleep for stopover. Breakfast was great for the kids and on the go! Friendly helpful staff. Perfect location with stores and restaurants...Will definitely be back. Each year we stay here on the way to Florida and enjoy our experience!

"Great Stay"

5
Betty J, Mechanicsville, VA 27/07/2021

Stayed one night on our way home from Florida and had a fantastic stay. The front desk staff greeted us with a smile and asked about our travels. Our room was clean, large and comfortable. It looks like the hotel has recently been updated--the carpet looked brand new and everything in the room and lobby area was immaculate. Every time we passed a staff member, we were greeted with a smile and 'how are you'. Couldn't have found better accommodations anywhere!

"Great hotel!"

5
Daydream20525620940, Niceville, Florida 24/07/2021

Friendly staff. Super clean room and comfy bed. The breakfast was good. Great proximity to the interstate with lots of restaurants and shopping close by. Great for couples, families or individuals, We Highly recommend this hotel for comfort and safety.

"Clean and convenient"

5
jenniferhannay, Lakeland, Florida 24/07/2021

After attempting to stay at a quality inn in the middle of a cross country drive we were horrified on that hotel and left. We came across BW and were really happy. I have stayed at many BW before and they never disappoint.

"Great short visit/ will be back"

5
User 23/07/2021

Staff was all extremely polite. Hotel was clean and all standard amenities were met. We arrived late at night and the front clerk was very professional and helpful. The breakfast buffet had all the essentials- even my picky eater could find something he liked! Will definitely stay here again

"Love it"

5
User 18/07/2021

We have been traveling to Myrtle Beach South Carolina for 21 years we always stop halfway or a little over at the best Western in Smithfield near the outlets the rooms are big cleaning service is great the breakfast in the morning is outstanding I would highly recommend this hotel

"Would definitely come back!"

5
User 17/07/2021

Close to 95, clean, friendly staff, and a nice little breakfast with waffles and eggs in the morning which the kids loved. We made the stop on the long trip down 95 and were fortunate to grab the last room. Oh, there's also the Carolina Premium Outlets a very short walk away if you're interested. Would definitely come back!

"Clean and Bright!"

5
User 16/07/2021

We stayed for one night on our way to South Carolina and it was fantastic. The staff was friendly and courteous. Rooms were exceptionally clean. We will definitely use this hotel again for future trips.

"Nice staff, clean hotel"

5
BeachLover324, Newport 12/07/2021

We stayed at this hotel for just one night. Check in went very smoothly and the front desk staff was very friendly. There were bad storms in the are that evening and the hotel lost power for a while but it was just a minor inconvenience. The breakfast was very good. Hot choices like eggs, potatoes, and sausage, waffles, along with the typical continental breakfast choices. The lady maintaining the breakfast area did a great job of keeping things stocked up and cleaning the tables as soon as someone left. If I needed a hotel in this area again, I would not hesitate to stay here.

"GREAT STAY"

5
User 12/07/2021

We love staying here!! Mr Mike and his staff are so nice and friendly. The hotel is so quiet, neat,and clean. Breakfast was excellent with many choices. Great get a way for an adult weekend!!! Plenty to eat close by. great shopping close by.

"Driving through NC to FL"

5
User 02/07/2021

The hotel is beautiful, clean and quiet. The breakfast was great and delicious. I will definitely stay here again. The workers were very friendly, polite, honest, accommodating and respectful. The rate was also very good.

"Clean hotel, safe area, nice stay"

5
NhTravelmama, Glastonbury, Connecticut 28/06/2021

Overall a good stay at a good location. Plenty of dining options within either a short walk or ride. The hotel was very clean and there was a good buffet breakfast which was a nice surprise during this covid era. Coffee 24/7. Pool was closed, unfortunately. Our room was clean and well appointed with a huge fridge, a microwave and a small coffeemaker (but go downstairs, the coffee is surprisingly good!). Just under an hour to the Ft Bragg area. Lots of good outlet shops a stone's throw away. If I'm in the area again I would definitely stay there again. The only bummer was the mattress on the bed closest to the window (room 308) was in need of replacement. Literally everything else about this stay was good or excellent.

"Traveler"

5
User 20/06/2021

Excellent excellent excellent staff was extremely friendly rooms were clean one of the better hotels on i-95 in the south , it's very hard to find a clean reasonable priced hotel between Washington and Miami but this hotel is worth staying at as long as the price is reasonable otherwise we sleep in the van to avoid the high prices and dirty rooms of other hotels this Best Western was one of the better ones from Washington DC to Miami ,

"Great stay again!"

5
denisebG5179YA, Chester, Maryland 18/06/2021

Once again, Smithfield Best Western provided a great rest stop after a 10 hour drive. The king bed was comfortable, the shower had plenty of water pressure and the towels were soft enough. The pool was still closed, a huge disappointment after such a long drive. And the breakfast was still grab and go, but they did have egg sausage and cheese sandwiches to heat in the microwave in the room so we didn't have to stop somewhere else for a bite to eat. We've stayed here twice this year returning from Florida. It's worth the long drive knowing what we can expect from this BW!

"Best Western is the Best!!"

5
804joanr, Leesburg, United States 06/06/2021

We only stayed one night...the manager on duty was friendly and helpful. She printed out directions to a restaurant for us. Covid has changed the breakfast....only microwave sandwich instead of the usual good eggs, sausage, waffles, etc. All in all, it was not terrible.

"Nice rooms"

5
klepko131, Clayton, Delaware 04/06/2021

Rooms have been remodeled since my last stay and are quite nice. Although, their toilets are very low. The facility was clean and staff was friendly and helpful. Close to restaurants, gas and interstate. I would definitely stay here again.

"Overnight dtop"

4
User 04/06/2021

We simply stopped for a night. The hotel was still in vivod protocols to a point but not really heavy. So with most things shut down, there is not much yo comment on!Their recommendation for dinner turned out to be the worst dinner ever, not edible.

"Awesome experience"

5
User 28/05/2021

As a couple we stay on hotels to rest the night, love clean, organized rooms and most important the smell of real cleaning, we always look for dirty spots, but this specific Hotel it exceed our expectations in everything, room temperature, smell, clean, etc. Front desk lady greet us with a smile and great information. $$$ amount stay for one night was very good.

"Comfortable, enjoyable and restful stay"

5
User 26/05/2021

Room was clean and inviting,.friendly host at the front desk. We had the breakfast to go and was nourishing with an energy bar, orange and a muffin The lobby kitchen area you could get hot beverages 24 hours .

"A Great Place to Stay"

5
Richard R, Brick 22/05/2021

From the minute we walked in until we left we could not have asked for better. The price was right. {We had a coupon.) The personnel was polite, helpful and welcoming. We felt at home. Our room was a good size and well equipped. The entire establishment was spic and span and in very good condition. Dining places abound in the area and if shopping is your thing this is the place. Because of COVID we have not been driving this area bur decided to try it again. We are glad we did and we will be sure to stay here on any future trips. This stay is the best value we have ever gotten for the money.

"Time to Travel"

5
Martie O, Bloomington-Normal, Illinois 19/05/2021

I was delightfully greeted by Jerry when I called to see if there was a room for the night. There was. I pulled in about a half-hour later and was in my room and sleeping in no time. I always stay at Best Western when I am traveling because they are clean and the staff is friendly. Smithfield was no exception. Thank you for a good night's sleep before finishing my trip the next day.

"Overnight stay"

5
Billyboy1938, Finksburg, Maryland 13/05/2021

Upon arrival,the desk service was welcoming and efficient. The hotel was very neat and clean, I believe it was newly renovated. The room itself was quite spacious, clean and comfortable. We had everything we needed available to us. There were lots of restaurant choices in the area. The only thing that I might say is that the hotel was a little hard to find when exiting off of Rt. 95, but after a few wrong turns we found it. I believe this is probably due to the fact that new construction is going on just near the hotel. I would go back there again and I would recommend it to others. We were quite satisfied; the price was reasonable. There was also a take away,bagged breakfast due to the Covid 19 that was very adequate and of course very good coffee.

"Good hotel"

4
michaelamedeiros, Tiverton, Rhode Island 12/05/2021

The hotel and room were very clean. The woman at check in was great, my mom has a hard time walking so she accommodated us and put us on the first floor. The breakfast was brown bag unfortunately, but we experienced this at many different hotels because of COVID. The only reason I gave it 4 instead of 5 stars was because the cleaning lady walked into our room without knocking at 8:30am while we were still there.

"On the road again"

4
User 11/05/2021

Not a bad hotel, very clean, not impressed with the breakfast. The remote for tv not working correctly, dead batteries as usual. Seems like all hotels are not checking the remote's batteries anymore. Other than that we had a good nights sleep.

"Great place for an overnight travelling stay"

5
Lawrence P, Franklin, United States 09/05/2021

We have stayed here in the past. It is an excellent hotel. Very clean and sanitized. Beds were very comfortable and shower very clean with plenty of hot water. The coffee and juice in the morning were very good and the bag breakfast to go was much better than we expected. The staff were very friendly and helpful. I would rate this hotel 5 stars!

"Good stay"

4
N C, Deptford, New Jersey 28/04/2021

This was a great location--next to an outlet shopping center, a LOT of food options less than 3 minutes away by car but also walkable. The room was clean and well decorated, the bed was comfy. The only thing that caught me off guard was that a train went by, honking its horn, fairly often...I think the last one was around 11:20pm...I have no idea where the train or the tracks were but I could see that it might disturb someone who is a light sleeper. Something is being built on the lot next to the hotel, they started construction around 8am; they weren't particularly loud but were doing something that shook the room...I was up so it wasn't an issue but I don't think it would've woke me up either. My parents were on the other side of the hotel and didn't hear or feel it. The staff was great and the location--right off I95--was perfect. I paid about $70/$80 for a night, for that I would stay again.

"Vacation stay"

4
User 22/04/2021

Friendly helpful staff. Clean rooms.Plenty of parking. Located near several restaurants and d movie theater. Large variety of shops within walking distance. Close to I 95. All the facilities are not working yet but should be shortly. A bagged breakfast is available.

"Very Nice Hotel"

5
User 13/04/2021

Well worth the stay. If you are traveling in the area, this location is a great choice. Room was very clean and the area seems extremely safe. Would stay again if I am ever driving through. Do not hesitate.

"Good Nights Rest"

5
User 09/04/2021

The room was very spacious. The facility was extremely Clean. The staff was very friendly. The Pillows were not good for me but overall worth every penny. Great plus the complimentary to go breakfast and 24 hours coffee machine.

"Exceptional"

5
mnr1954, Annville 07/04/2021

Stayed just one night, but everything was above my expectations. We have been staying at different Best Westerns and this is by far the best this year. Smooth check in, bed was really comfortable and best of all the coffee was great. I was acknowledged for our Best Western status. They served a bag breakfast, but included a microwavable breakfast sandwich.

"Great location, very clean hotel"

5
User 07/04/2021

This looks like a fairly new hotel. Everything new and clean. Super close to outlet shopping. Not far off I-95. Great customer service at check-in. Easy contactless checkout. Grab and go breakfast(due to covid) was a muffin ,granola bar, yogurt offering and a fruit cup. A different hotel chain offered me a pop tart the previous breakfast. 24 hour coffee station. Refrigerator and microwave in room.

"Well run and maintained Property"

5
Garvp175, Bethesda, Maryland 04/04/2021

You will find the rooms clean. Good tv channels, quick check-in. I absolutely love the high shower heads, especially for tall people. Plus close to lots of restaurants. The rooms have a nice clean smell. The place is spotless.

"Coming from Florida"

4
newtraveler2015, New York City, New York 02/04/2021

We stay in this nice clean hotel second time coming from Florida and enjoy cozy atmosphere. Staff of this hotel very friendly and ready to help. Check-in was smooth. The location of this hotel was just fine

"Very clean hotel"

5
User 02/04/2021

Very nice hotel. Very clean and room was big. The only problem you could hear the person above us walking around. Yes I would definitely stay there again was traveling home from Florida. Breakfast is bag

"coming & going to Florida"

5
Larry L, Wildwood 23/03/2021

we always stay here on the way to Florida and also on the way back. Nice clean hotel, good breakfast, located is good, plenty of food places, gas, etc. near Hotel. Price is always good. book ahead sometimes its sold out during high season.

"Noisy but clean"

3
nycfamily343, New York City, New York 21/03/2021

We stopped here for a night on our way down south. The hotel is impeccably clean and well maintained. Check-in was smooth. Now for the bad - the walls are paper thin. The people next door ran their television the entire time (including the night, 4 am in the morning, truly all night) we were there. Called to try and get a new room but apparently they were fully booked. The front desk rep called the room next door to ask them to turn it down, to no avail. Such people should be blacklisted from staying at the hotel again because it results in lost business. Noisy bathroom drain every few minutes as well. Also very loud every time anyone in the room upstairs walked across, which luckily was not that often. So, unfortunately this place is cheaply constructed. We had planned to stop here on our way back but there is no way that is happening now. We will drive the extra half hour into Raleigh to stay at a higher end hotel.

"another good stay"

4
bestestboss61, Long Island, New York 19/03/2021

this location was just fine- clean well organized and all the staff i encountered wore masks and did social distancing. i did all my own cleaning upon entering the room but thats me. the only issue was the to go breakfast. i understand due to covid no hot breakfast but the to go was a joke. an over ripe banana, a muffin and granola bar. yes this is what comes in the to go bag. offer something a little better or some credit at a local fast food location. this was not acceptable.

"Right off Rt 95"

4
Cookies-and-Songs, Cicero, New York 07/03/2021

Clean, comfortable, typical Best Western. Restaurants nearby too. Exercise facilities 100% non-smoking, Indoor pool Heated. Complimentary continental breakfast, usually includes coffee, juices, tea, milk, cereal, oatmeal, yogurt, scrambled eggs, sausage, bread, biscuits, muffins, Danish, fruit salad, fresh fruit, and hot waffles. With Covid, we had grab & go bags: Cereal, banana, milk, coffee, juice, yogurt and muffin.

"Very Clean and newly renovated!"

4
User 03/03/2021

Highly recommend! Staff very professional! Not much of a breakfast only down fall. Coffee was very good! Loved the hallways and new carpet! Again very clean. Quiet and right off of the 95 -for easy travel, they are working on the road back to the Hotel currently-a little rough.

"Clean, welcoming and comfortable"

1
User 28/02/2021

No problem here. Everything one would expect from a better-than-average motel. Price was good. Staff was helpful, polite and friendly. Room was clean. Coffee 24/7 which many motels do not have. Definitely will stay here again.

Mike Patel, Owner at Best Western Smithfield Inn, responded to this review
Dear J4073VUralphm thank for the review and the kind words. We notice you rated room service, cleanliness, and service all very high marks but overall all service very poor. If you could please let us know what know why or was it just a accident.

"Great Accomodations"

4
spendergrass, Dayton, Ohio 24/02/2021

Everyone was super friendly. They were very professional yet down to earth, as us southerners say:) The room was very clean & made you feel at home. I always stay here when I visit with family. They are the best!

"Enjoyed our stay"

4
User 16/02/2021

We enjoyed our stay but the road we had to take to get in there was TERRIBLE!!! I literally had to walk the car or loose a bumper and tires. Also disappointed that the pool was not opened. Somewhere in their notes it should of told us that it was closed before we booked our stay. Also, maybe a little more variety in their sack breakfasts. Bed was comfortable and staff was friendly and helpful though.

"Top Not h Hotel in Smithfield NC"

5
HungrySeaOtter, Kingston, New York 09/02/2021

We stayed at the Best Western Smithfield this past weekend prior to closing on our North Carolina home. Room was modern and very roomy and comfortable. Staff was friendly and extremely helpful. We wholeheartedly recommend this hotel.

"Clean, clean, clean! "

5
abbyok, Chincoteague Island, Virginia 06/02/2021

Right off 95, a great hotel to stop for the night. Super clean, comfortable beds -well done for our quick stop. Staff friendly and efficient. And—It was a reasonable price! Close to restaurants and shopping. Would stop here again.

"Mrs"

4
User 18/01/2021

Great place to stay . Would highly recommend. Very nice and clean. Staff was very nice and helpful with our check in and out. Did not have breakfast area open because of virus but had a bag with food to go.

"Convenient & Affordable"

4
SignatureServTravel, Virginia Beach, Virginia 15/01/2021

We have stayed here twice when visiting the area and will do so again. The location is perfect. Rooms are clean and the staff is friendly. The only negative is the noise from the street that loops around next to and behind the property.

"Clean and Comfortable"

4
frugaltraveler14, philadelphia 12/01/2021

Very clean and a welcomed luxury in this day of COVID-19!! Staff was friendly, room was spacious and bed was comfortable. TV is very small for the size of the room, walls and floorboards are very thin - we could hear everything and everyone. Only grab and go bags for breakfast, but had coffee/tea station in lobby. I would highly recommend this facility to family and friends.

"Excellent Hotel!"

5
User 06/01/2021

Very clean and comfortable hotel. Excellent free breakfast in spite of COVID19-related restrictions! Close to other restaurants and fast food facilities. In close proximity to outlet shopping center. Easy access from I-95.

"Comfortable stay "

5
AnnMarieV217, Tarrytown, New York 03/01/2021

The hotel is very nice. Checkin was quick, easy and staff was very friendly. The room was nice. Bed was comfortable. Shower water pressure very good. Close to lots of restaurants and the Carolina outlet center.

"Excellent!"

5
User 01/01/2021

Traveled from Massachusetts to Florida, this was the perfect half way stop. Hotel is new looking with modern decor and extremely clean. We've stayed at higher rated more expensive hotels that weren't as nice as this Best Western. Very comfortable beds, nice bathroom with great water pressure, convenient fridge and microwave. Pleasant staff and fast easy check in. Breakfast was a fruit cup, muffin and cereal bar due to Covid. Coffee available 24 hours and was good. I highly recommend this hotel!

"Very clean, very pleasant"

5
c c, Richmond, Virginia 30/12/2020

one of the cleanest hotels I have ever stayed in. A little tricky to fine the right way to get into the parking lot, I didn't see the signs first time but very much worth the effort. Would be pleased to stay here again.

"Clean room, Friendly Staff"

5
MEtoFL, Agawam, Massachusetts 29/12/2020

We needed to travel and wanted a safe clean space during this pandemic. We found it here, nice clean room, to go bag breakfast, mask wearing and all reasonable precautions taken. Highly recommend. We have stayed here before and will again always a good experience.

"Yes the Lady at the desk was friendly and willing to assist"

5
alrdsalrds, Pickens, South Carolina 22/12/2020

The room was immaculate, and the shower was working great, not like some I was in, and the bed was very comfortable. They offered water and a snack. Can I suggest one thing would be gluten-free snacks for those that have wheat issues? the other suggestion is to have a coffee maker in the room

"Great stay"

5
User 20/12/2020

Very professional and helpful staff. Rooms and lobby very clean and well appointed. Staff went out of their way to place me in a room close to exit due to my mobility . I would highly recommend this hotel.

"Super clean hotel off I 95"

5
User 19/12/2020

Great hotel close to I 95. Very clean with COVID practices in place. Lots of restaurants and stores nearby. I would recommend to anyone who needs a place to stay in the area. Sheets and towels were bright white!

"Easy access off exit"

5
User 19/12/2020

Great room, clean neat has everything you need, comfortable beds great room service good breakfast swimming pool friendly checking in nice dining room always fresh coffee exercise room close to restaurants quiet

"Central Location"

5
User 17/12/2020

An excellent hotel to visit while traveling the Eastern seaboard, that is convenient to shopping, restaurants and historical sites. Excellent service; comfortable beds and a quiet location. We will visit again.

"motorize camping"

5
OliverD932, Benson, Arizona 17/12/2020

We all don't see things the same way,but this is important to do but be honest because it hurts the Hotel plus the guest,I have found most people leaving a review is honest but there are a few that don't and will not no matter what.I have stayed in hotels that have reviews and knew the ones that were posting a negative review just because they are not able to help themselves.I have spent may stays at this hotel,and i can say there is one thing that upsets me,but its not the hotel's fault,i have trouble using the snack machine because there is always chips, pretzel,n any bag that is very light and always at the top and gets stuck trying to fall to the bottom.After saying that i find no problem with the hotel.One thing i don't look forward to hearing is noise from rooms next to mine,and the one on the top of my list is,,,,,people that slams their door,i would bet that have problems with their doors at home if they do this all the time,but thanks to this hotels i hear neither one and the door controls stop the slamming,i would stay at any hotel that has this on their doors no matter what.The staff all of them are at the top of the list for the work they do,i'll always stay at this hotel when ever i'm in this area.So if you want a great night in a clean,quite hotel,this is the one you will enjoy the net morning when you wake up,and when this virus is over they have a wonderful breakfast to get you on your way.

"Clean, comfortable & located directly off I90"

5
Patty M, Syracuse, New York 17/12/2020

This was our second time staying here & did not disappoint. Our room was spacious & clean. It was nicely appointed, including ample outlets & USB ports on the nightstands. The refrigerator & microwave we're both clean but did not use them. Strip mall with many food venues within walking distance. Will definitely stay here again.

"Great Hotel!! All issues"

5
User 10/12/2020

Absolutely a great place to stay and highly recommend this to be part of your trip. You will not in any way be disappointed!!! Extremely clean, and up to date furnishing. Looks brand new. This is my fourth stay and am always completely satisfied.

"Smith Field Outlet Mall trip"

4
User 08/12/2020

The new furnishings are very, very nice. The new carpeting is Wonderful!! I dislike cold, cheap flooring. A double room is very spacious. The building is situatied well ( set back from highway, good location, decent view). I was not able to call our room, Not good. Front desk staff, All Good! Too bad Covid-19 has indoor pool closed.

"Great Surprise - Excellent Hotel!"

5
CMRieck, Toledo, Ohio 06/12/2020

I was looking for a place to spend the night that was right off I-95 on our trip down to South Carolina. I picked this place, and it was great. The hotel looks very new. The room was huge. Great king bed. Lots of space. Larger than average refrigerator in the room. Bathroom was large. The only downside of the hotel was the front desk wasn't super friendly. No issues checking in, but she didn't seem to be too interested in customer service. The only other thing to be aware of is that the area is very confusing from a traffic perspective. They are building more shopping and there is a lot of construction in the area. It's a little confusing making your way around the immediate area of the hotel, but that is really the only downside.

"Good stay...but"

4
AdakC, Virginia Beach, Virginia 02/12/2020

We have been here many times in the past. With everything going on this year, travel has slowed down. My wife had a heart transplant a few years ago making a mask important to us. The desk clerk did not have one the the entire evening. Not during check in, not when we when to dinner and again when we went out to do a little shopping. They have a big sign on the door that says to wear a mask. Rant done The hotel is nice and has everything you would need for a night or a few days. We will probably be back sometime in the future.

"Clean and perfect"

5
Greg S, Edenton, United States 29/11/2020

I was able to check in quickly and the location was perfect. The staff was friendly and was always helpful. The hotel was extrs clean and beatiful. Checking out was a breeze and I'm looking forward to the next stay at their location.

"Exclant stop over"

5
James P, Tampa 21/11/2020

Very nice hotel and in a great location, many places to see and lots of good place to eat and they have great breakfast that they serve in morning.This is one of best western hotel for price and very friendly staff that work there

"Great place to stay!"

5
User 19/11/2020

Clean and very covid compliant. Staff in masks. Easy access off 95 although need to watch signs to navigate just past traffic circle for entrance to hotel. Offered to go breakfast bag packed with goodies. Felt very comfortable staying here and would recommend to anyone!

"Time With Wife"

5
User 16/11/2020

Love the Best Western. It is everything that I want and need in a hotel. Very clean, warm, friendly, cozy, and safe.The staff is very helpful, I have never had a problem of any type here.It is close to shopping and plenty of places to eat. If you are looking for a place to spend the night near Smithfield you cannot beat this hotel.

"Very Clean & Covid-Compliant "

5
User 16/11/2020

Jessica was welcoming & helpful to provide takeout restaurants for us. The room was clean & comfortable. We were provided a breakfast bag & coffee/juice/yogurt self-serve bar. Thanks for a safe & restful stay!

"Beautiful clean property"

5
SchCoGramma, Schuylkill County, PA 14/11/2020

We stay here on our trips to FL. It is pet free and that is what we like the best. We love pets, but not in our bed! Clean, safe property, bagged breakfast , lighted parking lot. All good. Checkin was professional too

"Trip to Carolinas"

5
christopherbG9004QP, South Dakota 10/11/2020

Overall, this hotel is one of the cleanest hotels I have been to. They have taken COVID measures seriously and shows with the cleanliness. It is a bummer that the pool was closed with a few other things but that's the case with a number of hotels during these times. The staff were friendly. The hotel was convenient to the highways, restaurants, and other places. Was sad to leave the hotel and would definitely consider staying again when traveling to the Carolinas in the future. Keep up the good work.

"Great Hotel"

5
Glenn F, Wilmington, North Carolina 09/11/2020

Nice hotel with large clean rooms. It is very conveniently located to restaurants and shopping. Friendly and very helpful staff members. Would definitely recommend to anyone who is passing through the area.

"An all in order hotel"

5
Bayraised58, Newport, Virginia 31/10/2020

This was my 2nd stay here. The location is great for shoppers, the rooms are very clean and comfortable. Social distancing is taken very seriously as it should be. I will be staying here again in the future.

"The Best Best Western!"

5
Climber159583, Naples, Florida 30/10/2020

Our very favorite BW on the entire east coast! Hats off to Mike Patel and his staff! Super clean, beautifully furnished and well maintained. Staff is pleasant, knowledgeable and friendly. Grab and Go is very good and you were asked if you would care for an omelette to be heated in your room microwave - a nice, unexpected touch. We will return on our way back from Naples to DC , four trip a year.

"Clean and friendly"

5
User 12/10/2020

We have stayed here several times and have found this BW a great place to stay. The lobby and surrounding area was clean. The room was very clean and fresh smelling. There are lots of restaurants around. Definitely our go to point when headed that direction.

"NB on the way back to NY "

4
Torres8174, Yonkers, New York 06/10/2020

Easy access from I-95 exit 95. Clean and inexpensive and front desk staff was friendly. Due to covid they give you continental breakfast to go. Lots of stores and restaurants in the immediate area. Well lite and secure hotel.

"Halfway home"

5
User 30/09/2020

This was the halfway point of my drive from N.H. to Florida. Right off the highway, & plenty of options for food. Easy check in & check out. Clean room,comfy bed, everything I needed. Staff pleasant & professional.

"Meeting great grandson"

3
Loulindat, Lake Worth, Florida 30/09/2020

Could hear the traffic from outside. Other guests staying on floor very noisy til 3 in the morning. Freight train close by, so you can hear the whistle when it came through. Many other hotels in area. Staff not very friendly Y.

"Smithfield Best Wesern"

5
amtori, Monroeville, Pennsylvania 15/09/2020

When I travel from Pittsburgh Pa to Topsail N.C I Always stop at this Best Western. The hotel is very clean and the manager Mike keeps the place inside and out immaculate and up-to-date. You will not be disappointed with your stay

"Comfy and close to Restaurants"

4
Carol O, Dunnellon, Florida 28/08/2020

Great place to stay on our way down to FL. EZ on/off I95, steady AC with not much noise, guests are spread out quite far due to Covid; we did not see anyone else on our floor. You can walk to 5 restaurants! We felt comfortable and safe.

"Business trip"

5
User 25/08/2020

Just passing through headed to Florida transporting a car. Very clean and comfortable. Front desk was friendly lobby was clean. I'd like better breakfast even with Covid I have gotten hot breakfast wraps we had to heat

"Best western is the best"

5
User 23/08/2020

I loved my stay at this hotel it was Very clean with updated rooms the beds were so comfortable i loved it would stay again and again and recommend to my friends and family great job on the decor it felt like a resort of some sort .

"Business Trip"

5
User 12/08/2020

This property is a wonderful place. Guest services are very nice. The property is clean and very well landscaped. We got into our room and AC wasn't cooling that great and guest service took care of us right away. We enjoyed our stay.

"Great place to staY"

5
User 09/08/2020

New, or recently refurbished, immaculate property. The staff was gracious and helpful. The room was spacious, well appointed, and exceptionally clean. Location was close to I95 (but not too close) and easy to find'

"Enjoyable stay"

4
User 04/08/2020

Clean, spacious, nicely appointed room. Excellent location -- near interstate, restaurants, and stores. We chose to have no room service, so the staff at the front desk was our only contact. Only negative was that the bag breakfast was a bit boring, with no variety from day to day. Otherwise, we had an enjoyable stay!

"Clean, Comfortable, and Quiet"

5
User 07/07/2020

Staff were highly professional and friendly!!! The facility was clean and you could smell the cleanliness as soon as you walked through the front door. The beds were extra comfortable and the rooms looked really modern. It was very quiet and peaceful.

"Nice, clean hotel"

5
User 06/07/2020

This hotel was in immaculate condition. It was very clean, had a large room and bathroom, and was very quiet, allowing our family much needed rest after traveling from Florida. The staff was friendly and accommodating. It was right off I-95 and easy to find as well as an excellent value. Would definitely stay here again!

"Excellent, as usual, manager outstanding."

5
User 28/06/2020

We have stayed here many times and have always had a good experience. Had a small problem with room key this time and the manager actually went with me to the room to make sure it worked. My only criticism is that when I entered the lobby to check in, the clerk was on the phone taking a reservation and did not acknowledge me in any way, not even a head nod or upraised finger. I waited at least 5 minutes with no signal whatsoever that she knew I was there. My husband had time to unload luggage, park the car and bring everything in while I was waiting. Finally after she got off the phone she apologized for the wait, but it would have been nice to have some greeting as soon as I walked in. Other than that our stay was wonderful, as usual and this will not keep me away.

"Cleanliness was Excellent"

5
Linda R, BOYNTON BEACH 26/06/2020

While traveling north on I 95 we needed a place to spend the night and we selected this hotel based on other reviews. It met and exceeded expectations for cleanliness during this trying COVID time. From the reception area to the room we stayed in it was very apparent that this hotel is taking every step to maintain a safe environment. Our room was spacious and very comfortable.There are many restaurants within walking distance, although for now we opted not to use them due to COVID. We will definitely make this a "go to" stopping off point during future travels. As is the policy with all hotels now in lieu of a breakfast buffet we were given a "to go" bag upon checkout and fresh coffee was made available. Hat's off to a commendable job well done.

"Best managed hotel in Smithfield"

5
User 18/06/2020

Amazing level of attention to detail and hard work combined with excellent sense of what makes a hotel comfortable, inviting and secure by the management. Staff excellent as well, including both front desk staff and cleaning staff.

"Great Hotel to stop and stay at."

5
User 17/06/2020

Great Hotel to stop & stay. Front end staff seem to be always Ready to help out however they can. The rooms are clean and neat and updated. When breakfast is served it is always tasty and has plenty of choices.

"One night stop over"

4
sunluverNJ, South River, New Jersey 04/06/2020

I complaints at all. Arrived very late and checked in without issue. Clean remodeled rooms. Beds were a little soft for our liking. Offered coffee,juice and yogurt in the lobby 24 hrs and a grab n go breakfast in the am.

"Best stay."

5
Flscotsman, Haines City, Florida 01/06/2020

We stayed at this Best Western. We have stayed in many hotels in many states and countries. This was the best we have ever stayed in. The first thing I always check is the air conditioner filters. They were perfectly clean. The beds were very comfortable and the bathroom was very clean. I coud find nothing wrong with this room. The hallways were clen as clean could be. Really enjoyed this hotel. The desk clerk was very helpful and check in was easy. I did not have to ask for military discount. She asked me AARP, AAA, or goverment rate. As a veteran that was really nice

"Stop on the way North"

4
Ssr6sd, Parlin, New Jersey 25/05/2020

Obviously during Covid-19 everything has changed. The hotel is very clean and the staff is very courteous. No breakfast at this time but grab and go bags are available at checkout. The bag contained an orange,a very small orange juice,a small muffin and a breakfast bar. Very difficult to eat on the go. At our stop going South at a BW Plus the grab and go bag contained a 12ounce orange juice,a bottle of water and a pastry and a breakfast bar and a napkin..Very easy to handle on the go!

"Very Nice Stay"

5
lap7374, Franklin, Massachusetts 14/05/2020

Traveling during the pandemic can create a lot of anxiety. The Best Western in Smithfield, NC removed any anxiety that we may have had right from our check in. The desk clerk wore a mask and gloves. There was protective glass at the check in desk area. The clerk was careful, courteous, friendly and most helpful. She informed us of the grab and go breakfast bag and a nice take out dinner option. The hotel was very clean and sanitized. The room was clean and the beds most comfortable. I would definitely stay at the Best Western Smithfield again and surely recommend to others!

"Everything was super clean. Staff was courteous and friendly."

5
User 30/04/2020

Service was very good. Room was clean and fresh. Very comfortable bed and pillows. We recommend staying here. It's very convenient to I-95. The staff was very friendly. We would stay here again. A nice layover.

"Excellent Travel Option Off I95"

4
Joe D, Wallkill, New York 25/04/2020

We have stayed at several hotels in this area of North Carolina while heading North from Florida. This was our first stay at the BW and it's an excellent choice. Rooms are clean and they accommodate our requests during pandemic. Hotel should put up a plexiglass barrier for registration.

"Grea night's sleep"

5
User 10/04/2020

We had a great night's sleep at Best Western. We did not part take of the box breakfast as we were anxious to get back on the road. We usually stay at this Best Western every year. It is always comfortable and the staff accommodating .

"clean"

5
eliz211, Collegeville, Pennsylvania 08/04/2020

Desk person wasn't wearing a face mask . It was clean and she gave us the room requested. Grab and Go bag for breakfast was very nice. She offered us a list of take out restaurants, but we had our own food.

"Travelling home"

5
debt488, Portsmouth, Rhode Island 06/04/2020

I had received an email from BW regarding their cleaning during the virus which made us feel more comfortable about staying there. The hotel room was very clean and comfortable. The desk staff wore gloves and was very pleasant. We each received a to go bag of breakfast items which we appreciated.

"Very nice hotel"

5
User 30/03/2020

This hotel is very clean and neat. We felt secure to stay there in this terrible period. We stayed there in the past and find it is a good location near restaurants close to I 95. We alway felt welcomes. There is a nice indoor pool and a gym. Breakfast is good, yogourt, waffles, fruits, cheese etc. Coffee available all day.

"March 20/20"

4
Don M, Trenton 28/03/2020

This was our second stay at this hotel. The location is very close to I 95. Exiting the interstate, finding the hotel, and parking were all very easy. The check-in and checking-out were handled in a quick, efficient, friendly manner. There were few guests, as dictated by the present circumstances. All staff were helpful. The available coffee in the lobby area was appreciated. The food offering, upon departure, was a "grab-and-go" bag. This was, of course, in lieu of the regular BW breakfast offering, which we always enjoy. There could have been a bit more included. I recommend this hotel and wouldn't hjesitate to stay again, if on our general route.

"The staff make a good hotel great."

5
User 26/03/2020

With Covid19 times are very difficult. Jackie at front desk was excellent. She wore gloves while checking us in. As we were leaving she was washing down the luggage carts. The lady helping with breakfasts was helpful with difficult lids and the problems of an older person trying to carry many things to our room. Both staff were professional and friendly.

"Traveling home due to Coronavirus shutdowns"

5
User 23/03/2020

The hotel was spotless. They answered all my questions regarding cleaning my room with regard to the Coronavirus. Upon arrival staff was friendly and helpful. Upon entering my room I was relieved to find my room exactly the way it was explained to me. I slept well knowing the Best Western staff showed such concern not only to stay open but provide a safe haven. The grab and go was also a safe way to provide nourishment for the ride home...Thank you!

"Best Western Plus - Smithfield, NC - Great Hotel"

5
bjhenry1986, Brockville, Canada 20/03/2020

We stayed at the BWP in Smithfield, NC during the COVID19 epidemic and the staff were very friendly and considerate considering they were working with the public during uncertain and scary times. The room was very clean and comfortable. This was our second stay at BWP Smithfield and we would highly reccommend it to anyone.

"Always a good experience"

5
Veronica M, Somers, Connecticut 20/03/2020

Both check in and check out personnel are great. Usually out before breakfast, but coffee is provided to go. Room was clean. Internet provided, but wish it was a secure network. Not sure if that is possible at any hotel. Good area to stay.

"Excellent Stay in Smithfield"

5
Michael N, Baltimore 18/03/2020

We were traveling north on I-95 and decided to stop for the night in Smithfield. We selected the Best Western for its brand and attractive pricing. Check-in was friendly, easy, and quick. Our room was clean, comfortable, and attractive. The bathroom was also clean with modern fixtures. Breakfast was included with fresh scrambled eggs, waffles, pastries, fruit, and more. The breakfast attendant kept the the breakfast buffet well supplied, and she was friendly and welcoming. In summary, Best Western/Smith is an excellent choice.

"Average hotel"

3
758thomasm, Harleysville, Pennsylvania 15/03/2020

The rooms are well appointed. The building appears to be poorly insulated since noise from adjoining rooms and the hallway is very clearly heard in the room. The breakfast is basic but adequate. The staff is friendly. Quality of the fixtures is cheap.

"Very Nice"

5
User 11/03/2020

This was a very nice hotel and a gem right off the highway and easy on and off access. Breakfast was great ... bed was comfy ... room was clean ... what else can you say? Will stay again if in the area.

"Beautiful, comfortable and clean!"

5
983pennieh, York, Pennsylvania 10/03/2020

Apparently this hotel was recently remodeled. It shows! It even smells like new. The breakfast was tasty too. The room was spotless and the bed was comfortable. Good internet speed. We would definitely stay here again and highly recommend it.

"This hotel is very conveniently located along the Route I95 corridor and is oneo f the cleanest hotels I have stayed in."

5
pauline459_22, Bethel, Connecticut 05/03/2020

The Best Western, Smithfield is a really great property in the middle of the outlet shops in Smithfield, North Carolina. We have stayed there more than once and the hotel is extremely clean and well appointed. As with all Best Western hotels, the beds are extremely comfortable and the full breakfast offers a full complement of breakfast items. I would recommend this hotel to anyone.

"Good Price"

5
Betty A, Tamworth, Ontario 03/03/2020

Very clean and quiet. The front desk lady nice. The beds and pillows were comfortable. Liked the hair dryer in the bathroom that doubled as a night light. Large fridge. The TV could have had a larger screen.

"SmithWedding!!"

5
User 02/03/2020

Comfortable and clean room! Breakfast was very good! I want to give a shout out to Audrey -- she was working the front desk when we checked in on Friday night. She was alone and had a line of four people waiting to check in. She handled everyone very professionally and got through everyone very quickly. Also, I was up pretty early and went to walk on the treadmill at 5:50am. Robert advised me that the gym didn't open until 6:30 because of past issues of folks making too much noise. I was disappointed, but Robert was extremely accomodating, and after preparing breakfast, he opened the gym for me at 6:25am. Very nice gentleman!

"Ms."

5
User 25/02/2020

We have stayed there a number of times on our way to and from Florida. They are very nice to deal with, the rooms are very clean, and breakfast is good. The lady who handles breakfast is very pleasant, always smiling and helpful. She has been there a number of years because we see her each time we stay there.

"great location"

5
User 24/02/2020

Great hotel Rooms are large,clean and comfortable front desk was very polite and helpfull there were plenty of restaurant choices in the area this was a great choice and location Easy access two and from route 95

"Not family oriented"

1
User 21/02/2020

Manger is very rude. My husband and I have 3 children and he told me we all couldn't be in a room together and was fighting with me about how I booked my room awful Experience I have grown up staying at hotels and was never treated like this

Mike P, General Manager at Best Western Smithfield Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. When you booked the reservation we had advised you that there a max of 4 people allowed in a room with 2 beds. When you checked in you advised us that you had 2 adults and 3 children with a the young child be less then 3 years old which the night manager made an exception. We received noise issue and we looked into and found out that you had 2 adults and 5 children which is not acceptable. We apologize again about the issue but for safety reason and our policy we only allow 2 people in a room with 1 bed and 4 max with 2 beds.

"Work related"

5
User 16/02/2020

Great hotel, very clean, great staff,rooms are nice size, beds are very comfortable, awesome pillows,bathroom very clean, plenty of hot water with good pressure, fluffy towels replaced everyday. What more can I say, I enjoy my stay.

"Great location"

5
User 16/02/2020

Very clean, nice beds, clean breakfast area. Front desk was polite and helpful. The location is great, in a well lit cluster of other hotels, restaurants and stores, all walkable. Gas stations close by as are the I95 ramps.

"Everything was perfect"

5
LydNH, Kingsland, Georgia 15/02/2020

Booked this hotel because of the good reviews on TripAdvisor. On our way to Florida, after being on the road all day we stayed at this hotel. It looks new although I think it has been remodeled and updated, The room was spacious, clean and bright, The lighting is excellent. All the table lamps have outlets for charging your electronics or anything else you need outlets for. The furniture is sleek and modern. The beds as well as the pillows were very comfortable. WIFI was fast. There was only one thing to complain about, the toilets are too low. They feel like you're sinking into the floor. Breakfast the next morning was excellent. Scrambled eggs were freshly made and fluffy. A selection of juices was available as well as self-made waffles and many other items. This hotel had a better selection of breakfast foods than most and everything was very good. The woman in the breakfast room replaced everything quickly and kept the area spotless. This hotel was a pleasant surprise and we definitely will stay there again on our way to or from Florida.

"Great stay"

5
Pamela K, Ocean View, Delaware, United States 14/02/2020

One of the best stays at a Best Western. This property is beautiful, clean and very well appointed. Our room was very clean. The bed was especially comfortable. Breakfast had many items to select from. Fruits, cereal,eggs and sausage,waffles, juice and coffee. We will surely stay here again on our travels from Florida.

"Fantastic Stay!"

5
User 13/02/2020

We were in town for business and this hotel is centrally located for all of our needs. There are many eateries within walking distance if you choose. The hotel is exceptionally clean and the staff treated us like good friends, family even. Our room was very clean and had some great amenities. The breakfast was DELICIOUS! There were many choices. The staff was friendly and helpful. We had a great stay and would recommend this hotel to anyone! Can't say enough about it!

"Another excellent stay"

5
anthonypI3144RO, Syracuse, New York 10/02/2020

We stayed here last year on our way down to Florida. We enjoyed it so much we decided to stay again. Our repeat stay didn't disappoint. Super clean, friendly staff, great breakfast and conveniently located. Highly recommend!

"Family weekend getaway."

4
rachelcX4876RF, Kernersville, North Carolina 03/02/2020

Very clean and quiet. The staff was very informed of the area and helpful. I never have had a bad experience at any Best Western. The amenities added to the experience, our grandsons loved the time in the pool.

"excellent reception"

1
User 01/02/2020

room was clean, checkin was fast. the only negative was very difficult to find the road into the hotel.very friendly check in service. breakfast was hot, room was clean. would definitely recommend. must do something about road into the hotel.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the review. We happy to hear that you enjoyed our clean rooms quick check in and the breakfast. We know that it's difficult to get to the hotel since the town redid the road work. We and the other local business has asked to city with fixing the issue but we were unable to make any head waves with the city. We not sure if the poor rating was just for the road or if they're something else please or it was just an accident.

"Great stay at one of my favourite hotel chains"

5
User 31/01/2020

i am always at home when I stay at Best Western. Very clean. Rooms are always very comfortable. Staff is always very accommodating. I always know when I stay at a Best Western hotel that I can be sure to have a pleasant stay.

"Good accommodations"

5
geraldf851, Saratoga Springs, United States 29/01/2020

This hotel is very clean, beds are comfortable and areas are quiet. The breakfast offers excellent choices and variety. We had driven all day and it felt good to curl up, watch tv, and veg out. What more could you want.

"Clean, neat and perfect!"

5
User 28/01/2020

This hotel is perfect in every way and that's coming from someone hard to please. The room is super clean, Up-to-date decor, and the beds are so plush you don't want to get up. I had to ask for a late check out. The breakfast was like cooking at home because they had so many healthy options. I will definitely stay here every time I come to Smithfield. If you are looking for a comfortable cozy clean place to stay this is it not to mention the staff is awesome as well. The movie theater is in the same parking lot with the hotel you can walk across see a movie and come back without getting in your car.

"Always a restful evening,"

5
Arthur G, delaware, United States 25/01/2020

This hotel is a great place, very clean, quiet, kind at the front desk. The breakfasts are great for a good start to your day. This hotel is always a very clean and fresh hotel, the rooms I've stayed are very clean and fresh as well, not to mention comfortable. its obvious that the owners of this hotel take great pride in service and cleanliness. thank you for a great stay.

"Great room"

5
User 25/01/2020

The rooms are very large and confortable. Very clean and a lot of pillows. The a/c and heat was extremely efficace. Never to hot, never to cold with a constant fan. The breakfast was very good with a commercial toaster. Luxury at a bargain price!

"Nice Roombreakfast"

5
szh428, Charlotte, North Carolina 21/01/2020

Nice room - very clean - comfortable bed - would stay there again if I was in the area - Frindley staff - near to restaurants with a 10% discunt with your room card - the complimentary breakfast was hot with a good variety

"Great "

5
Norjean, Whitesboro, New York 21/01/2020

I very seldom give a chain hotel a 5 star rating. But among the many, many chain facilities we've stayed at, this deserves a 5. Newly remodeled, this hotel was impeccably clean from the moment you walked in. While breakfast was typical among chains, it was well presented, well stocked and the attendant was constantly visible and constantly busy stocking, cleaning, etc. Quite pleasant young woman especially when I spilled coffee. Front desk personnel were all pleasant. King Room was large, clean with no visible problems. Hotel is situated right off highway where other chains located. All near huge outlets. Highly recommend.

"Updated and Pleasant"

4
jgemza, Whitesboro, New York 21/01/2020

Being opened about 15 years ago, it looks as though it has been updated in the rooms with nice results. The room was clean and comfortable with bathroom very adequate. The breakfast was good with normal items of eggs, waffles, fresh fruit, and breads. Many hotels are in the area close to the Outlet Mall.

"Great hotel"

5
kellyholdsworth, Dartmouth, Canada 17/01/2020

This hotel is clean & welcoming. Lots of fluffy towels & a very comfortable bed with a choice of pillows. A good breakfast with several hot & cold options.Great location with several restaurant options nearby.

"Nice Hotel Stay"

5
goldserv, North Wales, Pennsylvania 09/01/2020

We stayed only one night. The staff was great, friendly and very helpful. This Best Western was recently renovated. The room was spacious and very clean. The breakfast was a typical Best Western one but could always find something to eat. We would definitely stay there again on our route to Florida.

"super clean"

5
Ron C, Daytona Beach S 08/01/2020

Even though It's slower time I believe for motels In more out of the way places then popular places. All associates were very nice. This Best Western seems to be well taken care of.I believe It's slow time for this Best Western and businesses around this area. 0utside was spotless

"“BEST” Western! "

5
HindyTheGreat, San Diego, California 08/01/2020

They don't call it Best Western for nothing. The room itself was extremely neat and cleaned. Along with the bathroom and shower as well. The hotel itself is with in walking distance to a number of different restaurants. And also if you check in before you go get food show the restaurant your room key and you receive 10% off your food bill! The breakfast was just your standard complimentary breakfast but the coffee was surprisingly delicious. All staff members were helpful both in the evening and morning. Service with a smile!

"Mrs Vazquez"

5
User 06/01/2020

Our stay at The Best Western was great. Excellent service, Cleanliness was superb, keep it up! We will recommend everyone we know to visit The Best Western on their trips. We will continue to visit your splendid Hotel as long as it keep up its great standards.

"Vacation"

5
851gaetant, St- Aamable, Canada 05/01/2020

Good to see you again, it's always a pleasure to reserving a room at your place, the staff have always smile and the room always clean. Small experience about the shower, the tringle to pull was not close enough so we miss some pressure for the shower.. Just to fix and it will be remarkable. *****+ is my note for the stay. /5

"A quiet place to rest"

5
JMoore2014, Conway, South Carolina 01/01/2020

We were gathering for a funeral the next day. My son and husband were with me. At 2 AM my daugher , who had traveled from Savannah, joined us. The desk clerk called us to let us know she was there and she was ushered up to us . The point is, She was not on my roster of people in the room. She was not added to our bill either. She had traveled almost 6 hours to get there for the funeral and she was welcomed as easily as we were. I appreciate a place that takes family over business. It was so appreciated. That is why Best Western has become my place to stay no matter where we go

"Great place to stop overnight"

5
Tainchich1, Long Beach, New York 29/12/2019

This is perfect place to stop overnight for us travel from Florida back to New York. After the long drive we can just walk around the place find a lot of great restaurants to relax and unwind. Plus nice hot shower and great bed to sleep on, it is A+ on my bood.

"Great location and friendly staff"

5
wearefamily2016, Pompano Beach, Florida 24/12/2019

We would stay here again. Indoor pool was very nice and even though the hotel was crowded it was very quiet. Our room was nice and we loved the washcloth animal that greeted us in the bathroom. Breakfast was good.

"Very warm and cozy!"

4
ModernWanderers, Connecticut 22/12/2019

We stopped here after driving for 12 hours and on our way to SC. Having read the reviews here and on other sites we weren't disappointed! Welcoming and friendly staff, cozy room (though we did have to turn down the temperature - it was quite hot in the room!), EXCEPTIONALLY clean. Looks as though the hotel is either quite new or recently had a makeover - the shower looked particularly new and was hot with great pressure. Note that the hotel is quite close to a main train line - and even though I couldn't hear any 95 traffic at all, I heard the train several times throughout the night. Breakfast was okay, but not as large a spread as I've had at other Best Westerns (especially in the north-east). Lots of places to eat within minutes of the hotel if you're looking for something else throughout the day. I usually use the gym at hotels, but didn't have the energy on this visit. I did pop in to see it, however, and it was quite small.

"The BEST Best Western!"

5
User 21/12/2019

This particular Best Western is the ONLY hotel I will stay at when I travel from Florida to New Jersey. I have always had a phenomenal experience EVERY visit! The new decor is inviting, and the staff is always friendly and helpful.

"Always a good stay"

4
Ssr6sd, Parlin, New Jersey 12/12/2019

We stay here going to our Florida destination and returning to the north. The rooms are spacious and clean and the staff is very helpful. Breakfast is very good with items for everyone. It certainly is a good stay!!

"Smithfield"

5
BobAbbott, Highlands, New Jersey 11/12/2019

Very nice hotel. Breakfast was great. The Staff was friendly. This was the second time we stayed there on our wat back from Florida and will stay there again. The also provided us with ten percent discounts for dinning at restaurant's in the area.

"Over Night stay"

4
User 09/12/2019

We use this Best Western for overnight stays on the way home from vacation. Been disappointed only once and changes were made by the time we arrived 6 months later. The employees are great and management does respond.

"Best western overnighted"

5
Walter S, melbourne,Fl., United States 08/12/2019

Easy Check in and out. Place was neat and clean. Food at breakfast buffet was hot and very good. Nice selection of foods. It was located near many change food resturants so you have a large selection to choose from. Gas stations were plentiful too. I didn't use the pool or fitness room so I can't comment on them.

"CLEAN & QUIET!!"

5
User 02/12/2019

Very friendly staff. Very clean, I never walk barefoot on hotel room carpets, but I did here! Very quiet, with a list of rules left on the bed that we were quite pleased with that the hotel had, such as no children running through halls and quiet time at night night, not that there was any problems. Breakfast choices good. Nice indoor pool. It was a wonderful stay with easy check in check out. We will stay here again!

"Our go to stop going to and from MD"

5
User 01/12/2019

What can I say, we love this place. Great staff. Clean rooms and a decent breakfast. We are sorry that we will miss stopping here on the way home this time as no rooms were available. The only drawback for me is the small pillows. I make them work but would love large comfy ones to go with the great bed.

"Will be coming back soon!"

4
User 25/11/2019

The hotel was super clean and staff was super friendly. They had an indoor pool that was actually HEATED! Its in a great location and even give 10% discounts to restaurants nearby which was amazing. Took a star off because I booked 2 queen beds and instead was put in a room with 2 doubles. It wasn't worth calling down complaining about because we did not feel like moving all of our stuff to another room. I will definitely be back soon to do Christmas shopping and will be booking here again!

"Nice overnight stay"

5
User 24/11/2019

Hotel was clean and quiet. Front desk clerk was very friendly. We made our reservations online at hotels.com which didnt inform us that we could only book a room if we lived 60 miles or more away. We were about 8 miles short of 60 but the front desk clerk let us keep our reservation. He didnt have to do that but we really appreciated it. Very nice room everything was clean and smelled fresh.

"One night stay"

5
User 20/11/2019

on Saturday night traveling home from Georgia. i know the brand and have stayed at different locations. Great customer service to the young lady working the 3-11 shift. She gave me a senior rate even though i didn't have a card. Big guest rooms and comfortable beds. Nice variety at breakfast.

"My stay"

5
User 18/11/2019

The hotel was clean and the staff was very nice and professional. The breakfast was good and the lovely woman who takes care of the breakfast area made sure everything was full and kept clean. A++++++

"Smithfield Best Western Delivers Consistent moderate price Comfortable Stay and Breakfasst"

5
User 17/11/2019

As Return travelers,we stay at Best Western on every New Jersey to Florida roundtrip. Smithfield BW is favored northbound stop.We know we can count on consistent service, moderate rates, quick in and out ,clean rooms, outstanding night manager, safe secure parking ,early hot breakfast,tasty coffee and nutritional variety..We're old school and book direct via phone with no problems.

"Wow, six stars!"

5
Suzanne S, Grenville, Canada 14/11/2019

The person at the reception was very welcoming, great smile. The reception area is very well maintained, awesome decor, very clean. The breakfast met my expectactions, a good variety of food. Very nice indoor pool. Restaurants are at walking distance and its very close to gas stations.

"Enjoyable Stay"

5
User 11/11/2019

Room was clean and pleasant. The heater and ac worked well, no problems with reaching that perfect temp for me! The room was cleaned everyday while I was away with none of my personal items moved but all around cleaned. Bathroom was clean and in great condition, no mold stains. Linens clean and fresh.

"Great location!"

5
18marilyn, Weare, New Hampshire 10/11/2019

This hotel is located in a shopping area with lots of restaurants within walking distance. Gas close by too. Very clean, great breakfast in dining area. Also close to the highway. A great value for the price.

"Lovely Hotel"

5
Anna P, Mickleton, New Jersey 09/11/2019

We always stay at the Best Western in Smithfield when we travel to and from Florida to NJ. The staff is friendly,rooms are clean and quiet, the bread is tasty,and the location is perfect. The new renovations add a nice touch. We would highly recommend this hotel.

"Nice neat hotel"

4
User 07/11/2019

We stayed at this hotel a few times while traveling to and from Florida. Very convenient location, nice clean rooms and good breakfast. Lots of restaurants nearby to go to also.. Staff at hotel is very friendly and helpful.

"Hidden gem"

5
CanadianJ975, Markham, Canada 06/11/2019

This hotel is incredibly good value for your dollar. It is a beautiful, well-appointed Best Western, gorgeous eating area with a solid breakfast. It is located at the end of a hotel- motel road. Keep going past the other places. I was surprised and delighted. I do suggest they add some new duvets to the beds but really, the place is fantastic.

"Great place to stay"

5
Chave2014, Largo, Florida 03/11/2019

Once again great service. I booked 3 rooms. They made the check in Easy Rooms clean. And comfortable. Good breakfast there are many different types of restaurants within walking distance. We will be back

"a great place to stay,"

5
User 02/11/2019

a great place to stay, easy access to I-95, lots of food choices, very clean and friendly, great pool, excellent breakfast, discount at restaurants showing room key, easy parking, quiet place to sleep

"Super clean elegant touches in room"

5
440maryen, Bethesda, Maryland 02/11/2019

We are Best Western Rewards members. Stayed one night on a car trip from DC to Charleston, via 95, and were very tired and needed a good bed and hopefully clean hotel. This BW was super clean and quiet!!!!! Such comfortable beds, great location which we did not realize, going to Dewayne's for the first time.

"Great for the price!"

4
Lindsay S, South Miami, Florida 29/10/2019

We found a coupon for $69 a night during the week. The 4.5 star review was very accurate! We loved the proximity to shopping and restaurants. It was a little difficult to get there because of the layout with the roundabout but it only took an extra 5 minutes to find our way. We had nice big rooms with two queen beds. The shower was good. The rooms were clean, quiet, and comfortable. The only place where they miss any points is the breakfast. It was fine but I've found better selections elsewhere. Friendly staff who are helpful.

"Wonderful Respite"

5
JudithAnn308, Elverson 28/10/2019

Driving I95 isn't easy and knowing you have another day to drive, when evening comes you look forward to a pleasant and relaxing night. Best Western Smithfield delivers. The hotel is fresh and spotless. It is in a fantastic area. Quietest hotel I've been in in a very long time.

"Vacation Travel"

5
scottk204, Clearwater, Florida 24/10/2019

Very clean hotel with great desk staff. Also, easy access to I95 - makes this very convenient. Shops and restaurants within walking distance. Includes a Starbucks and a Texas style steakhouse. Gas stations also close by.

"Best Western Motel Smithfield NC"

5
Me246810, Lake Worth, Florida 23/10/2019

We stayed overnight. It is off Interstate 95 in NC Exit 95. Clean, comfortable beds, nice bathroom with a powerful shower head. A good hot breakfast is included and Free WiFi. Restaurants are also close by. The receptionist even called the room after we checked in to make sure everything was satisfactory. Check out travel coupons.com for hotel discounts. The booklets can be picked up at Welcome Centers and gas stations. Note that upon entering NC, the Welcome Center was closed.

"Clean and Very Quiet"

5
Dennis M, Asheville, North Carolina 21/10/2019

Check in very smooth. Front desk person very helpful with my questions about the Smithfield area and places to eat. Room comfortable and quiet. Breakfast typical of Best Western. Check out used express check out. Would return in future.

"Helpful staff."

5
Tillie S, Sebastian, Florida 20/10/2019

I had made a mistake with my reservation. Lisa at reception was extremely pleasant and helpful. My problem was resolved. My room was on the third floor and very clean. Ice machines are located on first and second floors only. Will book here again when traveling Interstate 95. Great stay.

"Nice place"

5
User 19/10/2019

this location is an excellent value. Room was spacious, clean, everything worked, and beds were very comfortable. Internet service was very good and so was breakfast. Movie theater and many eating choices in the immediate vicinity.

"Favorite place to stay"

5
User 17/10/2019

This Beat Western is a halfway stop to our destination from Florida to NewJersey. We always stay at Best Western hotels. We love this one the most. The dining area is wonderful. We love having a nice hot cup of coffee each morning with a delicious hot breakfast!

"Enjoyed our stay"

5
MaishG, United States 15/10/2019

The check-in person was very nice and efficient. This hotel is clean and in an excellent location for shopping and restaurants. The room is clean & comfortable as was the bed. Near the Ava Garner museum. Enjoyed our stay.

"Best Western very pleasant stay"

5
unhappydiane2016, New Smyrna Beach, Florida 15/10/2019

The hotel was clean, price was very reasonable, and the staff was professional. The experience was just the way life should be when you are staying away from home. The staff even recommended a great restaurant for dinner.

"Location, location, location"

5
briangoff09, Largo, Florida 14/10/2019

This hotel is very well located just a walk away from all sorts of shopping and great restaurants. The hotel itself is well appointed and very clean but I can';t help but rave on about the shopping and dining amenities just a walk away.

"Great for the price"

5
User 12/10/2019

Very nice, clean hotel off 95 to stay for the night on the may south. Wish some of the $250 hotels I am staying at where as nice as this Best Western. There are many restaurants near the hotel and it is right off of 95. In the morning after having their free breakfast it took us 2 minutes to get back on 95 and continue our trip to Florida. I would staff here again any time. I was a very nice hotel.

"We'll be back"

4
User 08/10/2019

We bave stayed at Smithfield several times but this was our first time at the Best Western. This was as good as any other hotel that we have stayed in Smithfield but at much better price. We will stay there in the future.

"Overnight stay"

5
Kathy S, Sarasota, Florida 02/10/2019

I have been staying at Best Western Hotels for at least 5 years. They are very accommodating on short stays. This is the 2nd time we have stayed in the Best Western Hotel in Smithville and it is very clean and the staff very friendly. My husband and I stayed here on our way back to Florida from New York and it is in a very well lit area. A little tricky get in the hotel grounds.

"must use key"

5
njbell32016, Stroudsburg, Pennsylvania 02/10/2019

Place was clean.all doors to enter from outside into the building you have to use your room key BUT if no one is at the lobby desk it a cake walk from the front entrance. Breakfast room had a attendant present and was more like a restaurant. Room was nice and clean and the AC was great. Food was close by(walking to eat.)Wing place was just OK. Coupons in NC hotel books.

"vacation"

5
N8842LXpaulap, Chesterfield, United States 30/09/2019

Nothing employees very helpful and friendly. We will stay there again when we get down that way again. The hotel is aslo in a very good location. We stayed in a Best Western we we went through Pigeon Forge also.

"Stay at Best Western"

5
User 30/09/2019

On an impulse we decided to stay overnight in the area, comparing prices quickly, we found Best Western to be one of the least expensive places. The room was excellent, plenty of towels in bathroom. The breakfast was very nice. All in all very clean and in a really nice area.Staff was extremely nice.

"Excellent!!"

5
P4910IXtomw, New Britain, Connecticut 22/09/2019

Very clean, comfortable bed, strong shower. Breakfast was good, it had the usual bagels, muffins, cereals etc plus scrambled eggs, sausage and make your own waffles. We also had a first happen at a hotel, the front desk called our room in the early evening to make sure everything was satisfactory. Definitely recommend.

"BETTER THAN A 5 *****"

5
amtori, Monroeville, Pennsylvania 21/09/2019

Mike runs the Best hotel around. We have stayed at this hotel for the second year now. We live in Pittsburgh Pa & on the way to Topsail we stay here. VERY CLEAN, comfortable beds fantastic free breakfast nothing to complain about. See you again in 2020!!

"Excellence across the board!"

5
User 15/09/2019

Friendly, helpful, highly professional staff, super clean rooms and public areas, very fresh having just been redone throughout! Management is highly attentive to all the details -- he's typically on site -- AND knows how to create a relaxed, quiet and very pleasant atmosphere!

"Best Hotel"

5
372johnnieY, Indian Shores, Florida 09/09/2019

Always a pleasant stay here, as I stayed here before. Clean room, good breakfast, convenient to highway, front desk staff was friendly and swift. Even provided me with USB adapter to charge my phone as I left mine home.

"A very pleasant place to stop"

5
Tom C, The Villages, Florida 03/09/2019

I have nothing but positives to say about this hotel. The front desk staff was courteous and friendly, the room was large, clean and well furnished with refrigerator, microwave and coffee maker. The king bed was very comfortable. The bathroom had a large counter and was very well maintained. The breakfast area was quite large and had an extensive variety of breakfast items. Hot foods were replaced before they ran out. It is a bit tricky to find your way to the hotel from I-95 but if you follow the signs, you will get there and get back to the interstate when you leave. I wouldn't hesitate to stay here again

"Great hotel"

5
User 01/09/2019

Friendly staff, very clean hotel, good breakfast. Only thing that wasn't great was the walls are very thin and you hear muffled talking all night and if you're not on the 3rd floor, it sounds like people are going to fall through the ceiling every time they take a step.

"Best Western Comes Through Once Again"

5
GramsyFL, FL and NY 30/08/2019

Always a reliable choice for an overnight stay. Room are large, safe, extremely clean, and well appointed. Buffet breakfast is always tasty, providing a wide variety of hot and cols foods, and staff are pleasant, professional, and go the extra mile to be accommodating.

"Best Western-Smithfield NC"

4
onered428, Severn, Maryland 27/08/2019

Very clean hotel with a friendly staff. Good eats at the breakfast nook. The hotel is a bit odd to get to coming off 95 South if you aren't familiar with the interchange, but with a little common sense, it can be found. Definitely enjoyed the stay.

"Family trip 2019"

5
User 27/08/2019

The room was very spacious, newly renovated, comfortable beds, beautiful carpet. The pool was clean and warm. A little small. Staff was very helpful and friendly. Convenient location. Lots of restaurants and the Outlets are in walking distance. Would definitely stay again when in the area.

"Welcoming, Clean, Great Stay."

4
ciborowc47, Tallahassee, Florida 26/08/2019

Price was the only negative aspect of the stay. Arrived tired after a long drive and almost went to another hotel after we were told the price; however, the front dest staff was wonderful, convincing me to stay. Easy check-in, clean rooms, solid breakfast and the parking lots are very well lit at night.

"A great option for a road trip overnight."

4
User 25/08/2019

This Best Western is very clean and offers a decent breakfast. A great choice, we will definitely will be back in the future. There is also a bunch of local restaurants that offer 10% discounts by showing them your room card.

"Pleasant Surprise"

5
User 20/08/2019

This was one of the nicest hotels of its kind that we have stayed at. The people were nice, the room was large and comfortable. There were no problems at all. All around a nice stay after a very long ride.

"Great Place"

5
Chuckpat1, Freehold NJ 13/08/2019

People were very nice... They weren't taking the travel coupons. I thought that was very strange. I had called earlier and no one said that they were not taking the travel coupons. I have stayed at your hotel before and it is always very clean great place to stay.

"Friendly People"

5
spendergrass, Dayton, Ohio 12/08/2019

The staff was extremely friendly. I felt very comfortable here!The rooms were very nice. They could've hung a couple of pictures though. The breakfast buffet was really good. Will stay here again in the near future!!

"Great stay"

5
User 11/08/2019

We stayed here on the way to our beach vacation for 1 night. The Hotel manager (I believe) that checked us in was very friendly and helpful! Worker responsible for the breakfast was patient with my family as we slept in and didn't eat breakfast until 5 min before it closed. The Hotel was newly remodeled and in great condition for the price.

"Close to Smithfield, NC"

5
ahbshop50, Ponte Vedra Beach, Florida 11/08/2019

Location was next to Outlet and I-95. New, nice, clean, and quiet. It is halfway between the places I visit. I also really like eating at the Smithfield Diner located in Smithfield itself. Great place for a stopover.

"Nice clean resinable place to stay while traveling."

4
James O, Dunnellon, Florida 02/08/2019

We travel up and down the coast q1uite often and try to find a reasonable place to stay overnight w breakfast This hotel met all our needs and was very clean and quiet, caveat #1 very hard to find at night, Its actually BEHIND a restaurant and another hotel caveat # 2 They would not honor the $69 coupon on the phone we found in the hotel book at the rest stop,It was ONLY good for walk-ins. We were willing to pay w credit card over phone- front desk wouldn't do it. It was 8pm and we were abt an hour away and were afraid they would have no rooms, They did but it was stressful after traveling 12 hours. Good thing: there were 3 restaurants you could walk to and receive a 10% discount by showing hotel room key.

"A Great Stay"

5
Jerry F, Deerfield Beach, United States 30/07/2019

I travel from Florida to NY frequently. I've stayed at the Best Western in Smithfield several times, and it has always been a very nice experience.There is an indoor pool and a gym, though I haven;t used them. The breakfast is very good and there are several restaurants within walking distance.

"Thoughtfull!"

5
Kathy A F, Norfolk, United States 25/07/2019

When I checked in my mom was in a wheelchair. The check in was quick. When we arrived at our room we were given a handicapped room even though we did not request one. I thought that was very nice of the clerk to do so.

"Overnight on trip to family vacation"

5
User 21/07/2019

This is the second year that we have stayed in this hotel. It was wonderful! The staff was very friendly, the rooms were perfect and we love the location. On top of that we had a wonderful family breakfast! We will be back next year :-)

"A very nice experience.."

5
franlegon, Fairfax, Virginia 20/07/2019

Great location. right off of 95 and a very welcoming staff. The room was very clean and comfortable. We had a nice dinner nearby and toured the Ava Garder museum (who knew there such a fascinating museum). Great experience and good breakfast bar on top on it.

"I-95 travelers"

5
GerriandDom, Staten Island, New York 12/07/2019

We just stayed a night while traveling north, so were only interested in it being clean, safe and close to I-95 (which it was) but noticed it was also very close to the Premium Outlet Center, lots of restaurants and a movie theatre.

"Wonderful"

5
User 10/07/2019

My family and I had a wonderful stay at this hotel. The rooms and bathrooms were clean, the beds were comfortable, it was very quiet and the complimentary breakfast was great. The outlet stores are right next door and there are plenty of places to eat nearby. We plan on staying there next year when we hit the road again!

"Very inflexible and unhelpful in emergency"

1
DanielleSforza, Massapequa Park, New York 09/07/2019

Expedia had a glitch on the website when I booked. This glitch messed up dates of my reservation making then a week later. 20 minutes after my 24 hour cancel window I arrived at BW with 3 kids after 15 hours of driving. Front desk said they couldnt help me even though it was OBVIOUS my reservation was meant for this week not next. Expedia supervisor called BW explaining thier error and asked them to refund me the cost of the room i booked that moment and they would switch my reservation and match the higher price for this week. Front desk refused to work with Expedia or myself. I give 100% satisfaction to Expedia who refunded me my money at THEIR loss bc best western refused to change my reservation to the correct date. Snarky attitude from front desk, Jackie in particular, was no necesary. At least pretend to have empathy for a person.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If you make a reservation with Expedia we do not make any changes at all. The reservation is a special rate and is prepaid by Expedia to the hotel. If Expedia had a glitch with their system which caused you to booked the wrong date they they should have token care of the issue right away on there side and to try to pass it onto you or the hotel. We are veryhappy that the took care of the issue for you since it issue with the reservation system. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Stopped over heading to NH"

4
User 08/07/2019

Clean hotel, decent free breakfast - waffles, cereal, juice, pastries, coffee, etc. Will stop again if in the area. Just off the highway Interstate 95. Restaurants and gas stations nearby. Safe, free parking.

"It was one "nighter". Very good service-breakfast was ready at 6:20 AM already."

4
User 07/07/2019

All was clean, quiet, convenient location, service perfect. There is very good restaurant five minutes walking distance- Texas Stake house I recommend. It is half way between NY City and Vero Beach Florida. Therefore we stay there each time when driving to Vero.

"Would stay again"

5
User 02/07/2019

Very clean, and super nice front desk attendant. All was great except TV was a little small, I'm used to bigger screen size. Their breakfast was excellent, I've never stayed at a Best Western before and would most definitely stay again.

"VERY VERY CLEAN!"

5
EEileen53, Cheyenne, Wyoming 01/07/2019

I always stay at Best Westerns and this one was super clean and well maintained, the pool was great as well as the breakfast bar. This is a very kid friendly hotel and the staff was kind as usual. Check in and check out was easy peasy!

"Great location;great value"

5
User 01/07/2019

We always try to stay at this motel when we're traveling up and down the east coast. The service is excellent, the rooms are spacious and clean, the location is great and you can't beat the value. Finally the breakfast provided is more than adequate....

"Comforting"

5
William B, Abington, Massachusetts 30/06/2019

I stayed here in the middle of a 20 hour drive and it was exactly what I needed. Standard amenities. Free, good quality breakfast. Lots of food places + Starbucks and Cold Stone all within a stone's throw. I loved it.

"Stopover from NJ driving home to Florida"

4
luray67, Toms River, New Jersey 29/06/2019

Nice hotel, by plenty of restaurants, easy on off I 95, very comfortable , has free breakfast, indoor pool, gym, refrigerator, microwave, In room.Got coupon in coupon book from rest area in N.C which they honored, we were a walk in.

"nite stay during vacation to myrtle beach sc"

5
User 23/06/2019

excellent hotel at this location the room was neat and clean bedding looked new swimming pool accamodating the morning breakfast was out outstanding the price was reasonable was given military discount and close to the exit to continue our vacation drive

"Midway stop"

5
Global50393327791, Salix, Pennsylvania 19/06/2019

We enjoyed our stay here. The hotel was clean. The kids enjoyed the pool. The rooms were spacious. The breakfast was filling. No need to stop for food til dinner. The price was great! I reccomend this hotel.

"Recommended"

4
Tom2626, North Shields, United Kingdom 17/06/2019

Very clean. Newly renovated. Great staff. Breakfast good. Surrounded by restaurants. Some only 200 yards away (BUFFALO Bill Wild wings). Great stop off on a road trip. Not one thing to complain about.

"Great experience"

5
Gjgromer, Fredericksburg, Virginia 11/06/2019

Stopping through for the night as to not travel with pulling the uhaul load during the pouring rain / dark. Hotel staff was amazing, grands loved the pool, convenient to restaurants, breakfast provided. Overall great experience.

"A Wonderful Place To Stay"

5
Cindy M, Darien, Connecticut 09/06/2019

This newly renovated Best Western is THE PLACE TO STAY. It was the second time we stayed there and because of our first experience there we purposely planned our travel to stop again. The rooms are attractive, clean and beds comfortable. It is a best kept secret and I want to spread the word suggesting travelers to CHOOSE THE BEST WESTERN IN SMITHFIELD, NC.

"Very Clean, Excellent Location"

5
User 07/06/2019

This hotel and the rooms were very clean. It has easy access to I-95. Not sure how old, but appears to be very new. It is right in front of and next to restaurants and shopping. Would definitely stay here again.

"Comfortable"

5
shellybear5476, Pocomoke City, Maryland 06/06/2019

On check in the staff was helpful and friendly. Got to room and it was very spacious and comfortable and clean. Enjoyed our visit and when traveling through that way that will be the place we will stay.

"May 2019"

5
Jeff D, Gainesville, Florida 31/05/2019

Walked in, thinking we could use a coupon from a Welcome Station magazine. They wouldn't honor it. But we stayed anyway. Good decision. Would have preferred to make a reservation in advance. AARP discount.

"Good stay, great shower"

4
Laura99, The Villages, Florida 30/05/2019

We have been traveling for a week and this was the best shower we have had ...good pressure, hot water ...really appreciated that shower. The two queen bed room was exactly as pictured on the website, the room was quite large, plenty of space to move around and for luggage. Everything was clean and fresh. The breakfast was well stocked and clean. Front desk person was very pleasant, there were also fresh cookies. Plenty of food places and shopping nearby. Good choice.

"Clean & Comfortable; Very nicely refurbished; well worth the value."

5
User 27/05/2019

Very nicely decorated; super clean and quiet. Many amenities close by with plenty of dining choices & a shopping mall just a few blocks away to stretch your legs for a walk around after a day's drive. Staff were friendly and handled all requests efficiently. Will definitely keep this location on our lists of favourite BW locations.

"Great Stop when Traveling"

5
Ssr6sd, Parlin, New Jersey 27/05/2019

Located right off 95. Lots of restaurants and shopping in the area. The motel is great. The staff is helpful and friendly. The rooms are clean and spacious and the bed is very comfortable. Breakfast is very good with items for everyone. The breakfast area was recently updated and it is very attractive.

"Road trip"

4
FLAGSA320, Bradenton, Florida 25/05/2019

The property is located at a pretty busy intersection. The upside is you have lots of choices to eat or shop. Staff was friendly, room clean and everything worked as it should. Average breakfast bar, with the usual hot and cold items. I would stay here again.

"Restful Night"

5
JudyRMassachusetts, Auburn, Massachusetts 21/05/2019

Driving up from Florida can be very hard. We stopped at the Best Western which is close by the highway. The clerk at the desk was friendly and helpful. The rooms were big and clean. The beds were comfortable. What more could you ask for? A wonderful breakfast was the icing on the cake. Kudos to the management and staff. Great hotel with nice food choices nearby.

"A good clean Best Western to stay at"

5
paulk0622, Englewood, Florida 20/05/2019

I stayed at this hotel one night on way up from Florida to Pennsylvania and again on my return trip. The hotel is newer, clean and the rooms were good. No filth, no bugs and fair price. I will be staying here again the next time I have to make this drive. Oh yeah - breakfast was good for a hotel and a time saver.

"We have become regulars"

4
User 20/05/2019

We really like this place. When ever we are headed up to visit the kids this is where we stay. Great staff. Clean quiet rooms. Great places to eat close by. We'll be going back soon. The only issue we have is the weird circle drive getting to the property.

"One night stay"

5
mother3, NJ 19/05/2019

This is an excellent Best Western! It is so close to outlets, shops, and eateries. The hotel was recently updated and certainly shows. Interior is modern and clean. Staff was lovely. Rooms are roomy. Typical BW breakfast- good.

"Pleasant one night stay"

5
Paula C, Sandwich, Massachusetts 17/05/2019

Nice welcome by reception. Efficient check in. Clean room. Very quiet. HVAC runs as a quiet fan so no on off noise. Free continental breakfast. Restaurants within walking distance. Very convenient stop for snow birds

"Nice place but bring your own pillow"

4
663susanneb, Kitty Hawk, North Carolina 14/05/2019

The Best Western is lovely - nice staff; nice breakfast; large, pleasant rooms. Four pillows on each queen sized bed. The only negative comment I can make is that all four of the pillows were dreadfully lumpy!!

"Clean & Comfortable Room"

5
User 12/05/2019

On our bi-annual trips north and south between Florida and New England we have stayed at this Best Western. We love that it is clean, non-smoking and best of all no pets allowed! Nothing worse than getting a room smelling of dog or getting bitten by fleas left behind from the previous guest! It is easy on and off I-95 and plenty of gas stations and restaurant options close by. Our only complaint this stay was we had rude neighbors that allowed their kids to use the common hall for a play area at 10:00 p.m. while we were trying to sleep. The staff is nice and plenty of free parking. We plan to return again in the future.

"Wings over Wayne Airshiw"

4
User 30/04/2019

The hotel staff were excellent, especially Sarah. Room was clean and comfortable. The lamp shades in our room were worn and cracked. Other than that I definitely would recommend this hotel and will stay here again if I am in the area.

"Great stopover on trip down 95."

4
bobooreo, Little Egg Harbor, New Jersey 29/04/2019

Friendly, clean and comfortable. We were traveling to Charleston SC and needed a place to spend the night along the way. It is in the middle of many outlet stores so great for shopping too. Plus the price is right!

"Back again"

4
AdakC, Virginia Beach, Virginia 27/04/2019

We have been here quite a few times over the years. It is always very good. The rooms are always clean and in good shape, The service is always great. Check in and out is quick and easy. We will be back again.

"We would go again"

5
Jesuscares4u, Northern NJ 26/04/2019

We were passing through on rt95 and found this a great place to stay. Clean room, comfortable bed, plenty of space and places to sit, 2 chairs at table, and a good size bathroom. there was a good breakfast with many options: scrambled eggs, sausage, waffles, fruit, muffins, toast, yogurt, juices and more. We would stop again.

"A touch of Style at the White House Best Western - Bangor Me"

5
User 23/04/2019

This is a quaint hotel with surprises around every corner. They have honored each President of the USA with portraits. The rooms are clean and spacious. A lounge downstairs, lovely breakfast and within walking distance to a great restaurant makes this our stopping place in Maine.

"done"

4
User 23/04/2019

good for the one night we stayed, traveled thru on our way home from Florida to New Hampshire. Better than we expected and location right off the highway was great.parking was good and easy to get to.

"Impressed!"

5
User 23/04/2019

We were passing through, on our way to Florida. We made reservations really not knowing what to expect. I read read reviews before booking and decided we would stay here and to our surprise the room was very large and clean, the beds were very comfortable. Lately the rooms we have been renting didn't have a fridge and or microwave. BW room had both. The continental breakfast was satisfying, especially the waffles. And most of all the customer service was GREAT!!!, We would stay here again.

"Lovely hotel"

5
User 19/04/2019

We were on our way to Florida, stopped for the night at the best western The hotel staff was very nice, hotel was very clean. Had breakfast in the morning. Very nice from eggs to oatmeal. Yogurt, cereal, etc. would stay there again.

"Very nice "

5
JazzSooner, New York City, New York 18/04/2019

Super clean and very friendly staff. I love the new best western branding because it's consistent, clean, good beds and nice showers. Night clerk Jerry was very helpful. Not a lot of places to eat around this property but close to the Sheetz gas station. Would recommend.

"April 16/19"

5
Don M, Trenton 17/04/2019

The location was very easy to access from I 95. Our arrival was later due to much heavy traffic. Although the hotel was full, our check-in experience was great, and there was close parking to the front entrance. The room was large and very nicely/comfortably appointed. The bathroom was roomy and very clean. The lighting throughout the room was superb. The hotel was all non-smoking and quite quiet. The buffet breakfast was also excellent with a very meticulous, omni-present, friendly attendant. The check-out experience was quick, friendly and efficient. All staff were very guest oriented and carried out their tasks in a very user-friendly manner. Would stay here again, without hesitation, if on our route. The king bed was most comfortable and the air conditioning unit had an air deflector that directed the flow out into the room, instead of blowing it up under the drapes. All hotels should use this simple device.

"Dave's opinion"

5
User 17/04/2019

This hotel is great. We've stayed there several times. Tried to make reservation at Kings Bay GA for next night where we stayed in February for $89.95 + tax. Rate this time was$131.95:for the same room. I understand seasonal adjustments but a 50%,increase is outrageous and we'll never stay there again!

"Renovated recently (2019) to a modern attractive decor including room refurbishment"

5
KINGSTON42, Ontario 14/04/2019

Double queen room seems larger than previously remembered..wi-fi now fast and efficient, new lighting led all areas nice job. The exterior clean and well landscaped. It seems that the staff here care about their property and guests.

"Florida Home"

5
User 12/04/2019

Everything was excellent about this motel. Receptionist was excellent. Dinning area and host there was also excellent.What else can I say. Room was spacious and clean and decor was well done. Right off Route 95 in Smithfleld, North Carolina.

"Enjoyable travel stay"

5
ronnwade, Millersville, Maryland 11/04/2019

Excellent accommodations, amenities and very service oriented and competent staff. Rooms and facilities updated and clean, breakfast with wide selection for dietary needs. Good value and much appreciated after being on the road for 6-8 hours. Highly recommend stopping at the BW

"Great!"

5
williampP9724JS, Narragansett, Rhode Island 10/04/2019

I have stayed at this location many times in the last few years and have always had a good stay. The location is easy to get to and easy to get back to Rte 95. We always eatbatbRubybTuesday which is in the neighborhood. Great food.

"Worth a stay"

4
User 08/04/2019

Clean and reasonably priced. Like proximity to restaurants. Reception friendly and helpful. Coffee very good. Thanks for using paper vs. Styrofoam products in the dining room. We travel to Florida and can recommend. Will return, God willing, again.

"A definite 95 stop"

5
97JoshM, Philadelphia, Pennsylvania 04/04/2019

In my many trips to Florida from Philly I've made stops right around this area. I don't like Florence and other areas - this one was just perfect. The building inside looks brand new, the staff is super friendly, and the breakfast was above average for a hotel like this. Delores at breakfast was wonderful and she cooks great eggs.

"Plenty of places to eat in the area of Hotel"

5
Joseph N, Franklinville 02/04/2019

great place to spend the night on a return trip from Florida and the staff was very friendly and helpful. the Breakfast was good to get started in the morning with excellent coffee. i would stay here again.

"Great place to stop"

4
Don T, Newark, Delaware, Usa 31/03/2019

Great place to stop kind of tricky to get to from i95, very close to it, going north you get off at the exit make a left, then make your second right and the road curves for like a 1/8 of a mile and make a quick left and it's on the left. many places near by to eat Buffalo wild wings, Golden Coral, etc. The place is newly remodeled, rooms were clean, we had a room with 2 queens, was a little noisy with late comers checking in. I like to get out early and on the road, it would be nice if they offered there breakfast early say 5 so I could get a bite. overall very happy with my stay.

"Great place!"

5
Anna P, Mickleton, New Jersey 30/03/2019

My husband and I travel I95 between NJ and Florida several times a year. This Best Western is one of our favorites. Great location, clean, and a very friendly staf who goes out of their way to be sure your stay is perfect.

"Just passing by- half way trip to Florida"

5
M M, Florida City, Florida 25/03/2019

The hotel is located in a good spot, so if you need to rest for a night on your way to New York or to South Florida, this would be your half way stop. It was March, in full season so prices little bit higher, but that is expected. Hotel is kept well, room was clean and queen bed was comfortable, breakfast ok, I will be back in two weeks.

"Great hotel great location"

5
User 22/03/2019

Recently renovated and everything looks new. Not a hint of smoking odor. The breakfast wasn't the greatest, but it did include eggs, sausage, breads, fresh fruit, cereals, coffee and juices. Walking distance to Buffalo Wild Wings, Texas Steakhouse, a movie theater and a little strip mall with other options. All of the hotel employees were friendly as well.I would definitely recommend and will return next time I pass through Smithfield

"Great Experience and clean stay"

5
User 22/03/2019

This hotel was nice, the staff were really helpful and friendly. Great place right off the highway with lots of amenities with in walking distance. The beds where nice and comfortable and the entire hotel was very clean. My only con and really not a con was that the indoor pool was closed for maintenance. which is one of the reasons i picked this hotel. But overall experience was great and i would stay here if i come back that way

"Great stay...clean and friendly"

5
User 20/03/2019

You're not gonna get a cleaner stay or better staff that Best Western Smithfield NC...this place is very well managed and it is always where I choose to stay when I'm on business in or around Smithfield NC! You willl not be disappointed!

"Clean, quiet, great breakfast, convenient location"

5
barefoot14, Eastern Shore of VA 20/03/2019

I stayed here for 9 nights over two occasions in the past six weeks. My room was very clean, quiet, everything worked great. It is the best motel in that area, and I have stayed in several of them. The only negative for me is I can't even have my dog in the car on the property, or I would stay more often! The breakfast includes scrambled eggs, sausage, toast, bagels, pastries, cereals, fruit. Free newspaper too. It is walking distance to restaurants and the movie theatre. Avoid Wild Wings restaurant unless you can handle sensory overload of TV screens and noise!

"Great experience"

5
helmonder, Helmond, The Netherlands 14/03/2019

Nice clean hotel and freindly staff. Near to lots of restaurants on walking distance. It is close to the highway. They have express chequeout and complimentary grab to to lunch bag for on the road. Hope to be there again.

"Best of western"

5
User 11/03/2019

This is a great Best Western. Clean cheerful staff terrific breakfast.Near restaurants Right off exit 95 Smihfield NC. Great rates.Have stayed here many times on my way to Charleston.They dont come better than this.

"best western smithfield"

4
User 08/03/2019

After a long day driving it was so nice to leave the car and walk to dinner. If weather is bad there is a movie and shopping mall. Very convient. Hotel never disappoints always clean and new lobby is very nice.

"winter vacation"

5
thenewells24, Ottawa, Canada 05/03/2019

Near the 95 highway. The hotel & staff were excellent. Good choice of near by restaurants.easy access to north & south 95. The first thing after a 13 hour drive from Ottawa Canada is a clean & comfortable bed, which this hotel provided

"Nice pool and pleasant staff"

5
E828NAdaniels, Owego, New York 05/03/2019

Food for breakfast was surprisingly good. This is a new place. Everything worked just fine. We were just looking a a quick stay but enjoyed it greatly. The only reason I am reluctant to use Best Westin is the app does not function for me. I however will stay here again.

"Best place to stay"

5
David B, Auburn, United States 01/03/2019

What a great place. Glad we made reservations ahead as all rooms were taken. This hotel is the cleanest and nicest around. Breakfast is out of this world. The rooms are perfectly clean. We drive 10 hours each day getting from NY to FL and always use this as our stopping point. Good selection of restaurants close by. Friendly staff.

"Pleasant stop on our way home"

4
By_His_Grace, Richmond, VA, USA 24/02/2019

We enjoyed our stay here to break up our trip home. It is easy off of Interstate 95 at exit 95. The room was clean, nicely furnished and quiet. The service was friendly and helpful. The breakfast was adequate. The hot items included scrambled eggs, sausage and waffles.

"Spotless!"

5
LoriAnn12563, Patterson, New York 23/02/2019

What a beautiful Best Western! My husband and I used to be hotel snobs when traveling. We also would look to stay at the more popular name brand hotels that we would assume were nicer with better amenities. What a costly mistake we were making! In 2012 we came across a Best Western because it was one of two choices in the area we were visiting. It was so fantastic we have never looked elsewhere since while traveling. This location was terrific and the hotel was spotless! Jessica checked us in and gave a great recommendation for a local dinner. Everyone was so happy and helpful. Thank you for a terrific stay!

"Clean and up to date"

5
User 19/02/2019

We enjoyed our stay at Best Western in Smithfield. The room was spacious and well laid out. The complimentary breakfast was excellent, with a wide selection to choose from. The pool was clean and warm. Staff members were pleasant and helpful.

"Lovely road hotel"

5
paula b, Tallahassee, Florida 18/02/2019

This hotel has been completely renovated, and they've done an excellent job. Our bed was comfortable, the room was spacious and overall a great road hotel. I would like them (and all BW) to add real oatmeal to their breakfast selection.

"Restful Break"

5
User 16/02/2019

We enjoyed our stay at this Best Western after a long day of driving. The beds were very comfortable, the room was very clean and the pool was warm and a perfect way to relax. The price was very excellent. We will stop here again on our return trip.

"hills"

1
Peg H, Penndel 16/02/2019

we were very comfortable and everyone very helpful. the breakfast had a big variety of food. the employee working the dinning room offered to help the guest if they needed it. we always stay st best western hotels

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Dear Hills, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.The comment we received were very kind so please let us know of the what caused you to give us a poor rating of 1. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 919-989-4047.

"Overnite headed South"

4
User 15/02/2019

Very nice room, quiet, good size and WIFI worked great. Checkin and out were easy and the employees friendly and helpful. Nice breakfast area and things are kept filled. You have to watch where you are turning in but not hard to follow the directions. We have stayed here twice and will stop again.

"Enjoyable stay"

5
DanSaddleBrook_NJ, Saddle Brook, NJ 12/02/2019

Nice room, great breakfast. Staff was very friendly. Never stayed there before, Would definitely stay again next trip. There is a nice indoor pool, and Coldstone Creamery . and movie theater next door

"Convenient to stop off the highway & get back on"

5
User 10/02/2019

I always check for cleanliness of the rug, the sheets & the bathroom. all passed our inspection. The air conditioner worked great. The hairdryers are the good ones. I would have liked the soap bars to be a little larger, but that is a minor thing. I give this Best Western an A+

"nice place to stay on way to fla"

5
Ronald F, Amityville 08/02/2019

This is a new hotel in north Carolina very nice and very new. it is perfect for a weary traveler to stop and spent the evening and the road to florida. the breakfast was very good. and I love the new rooms

"Very pleasant trip"

5
vicp2, Lusby, Maryland 04/02/2019

Very please with my stay at hotel. Receptionist started the visit with nice and friendly welcome. Prior to arrival we spoke to her on telephone and felt good about our hotel selection. Room was comfortable. Mattress comfortable. Breakfast was good. If in area again will stay at BW again.

"More than expected"

5
Peter F, Ashton, Canada 02/02/2019

What more needs to be said when a hotel exceeds expectations in all areas But apparently I have to say more because this requires 200 characters One of the best experiences I've had with a hotel no matter the price Highly recommend

"A stopover while heading south"

4
Brian M, Springfield, Massachusetts 31/01/2019

Stopped for a night enroute to Florida. Greeted warmly by front desk staff and promptly checked-in. Room was spacious and clean. Good breakfast, usual selection but well stocked and plenty of choices. Recommend asking for room ending in an even number as they are further away from I-95

"Convenient, good value, good service"

5
travelwriter211, massachusetts 30/01/2019

My wife and I stop here each year on our winter drive to Florida. Easy location right off Rte 95. Good Mexican restaurant, San Marco, for dinner (not to mention $3 Margaritas). Very pleasant and attentive hotel staff. I got a call in my room several hours after check in asking if everything was satisfactory. And finally, a very good value. The room rate was about $75. After applying a BW gift card that I received as a BW rewards member, the bill was $58. Almost forgot to mention the indoor heated pool and better than average breakfast! Stay here. You won't regret it.

"Florida Bound"

5
User 20/01/2019

We've stayed at this Best Western Hotel over the last few years that we have travelled to Florida. Room has always been clean and comfortable and there is a good selection for breakfast. The hotel is located close to the Carolina Premium Outlet Mall and there is a good selection of restaurants, including a movie theatre near by.

"Great stay"

5
Roam53689339782, East Northport, New York 19/01/2019

The hotel was clean. Staff very friendly and knowledgeable. I will stay again the room was clean allowed no pets. Breakfast had a very good selection fruit coffee cereal waffles, eggs sausage bread bagel and all the condiments

"Best western Smithfield"

5
Bill M, Cape Charles, Virginia 11/01/2019

I stay there at least twice a year and as usual the staff, the room, and the breakfast were all excellent Hotel Is within walking distance of movies and several Good restaurants and very close to large outlet mall and the beautiful Smithfield and Pine Level communities

"Getting warm"

5
User 08/01/2019

Always enjoy visiting Best Western in Smithfield. Rooms are always very clean and the staff very friendly. Check in and check out simplified and non stressful. This is important to us because it is our first stop on our travels to Florida. We are usually on the road 12 hours at this point and in need of a friendly place to stay.

"Very nice place!"

5
User 06/01/2019

We stayed at this hotel on our trip back from FL to MD. I purposely looked for a place with an indoor pool so my son could get some exercise after a long day of driving. First, the price was right ($80) and it was clean and updated. There are restaurants within walking distance and we ate at a pretty good steakhouse and got a discount with our room card. The indoor pool was great because it was heated to a very comfortable temperature which was very relaxing. It was clean and well maintained and towels were even provided. The breakfast was more than I've had at other places that offer a continental breakfast. It included a fresh fruit salad, yogurt machine, fresh whole fruit, variety of cereals and toppings for waffles and bagels. We will be staying here on all future trips home from Florida and have told my inlaws about it for when they travel north.

"Love this hotel"

5
mrsc428, Mastic Beach, New York 04/01/2019

The Best Western Smithfield hotel is our second home when visiting in NC. The hotel is clean, the staff is friendly and helpful. We always arrive to cookies in the lobby as well as 24 coffee. The hotel is completing a beautiful updated renovation. It is a pleasure to stay at a pet free, non-smoking hotel.

"Very nice Hotel"

5
User 04/01/2019

After driving for 11 hours I was so happy to get here. I was 5 hours early and they had a room for me. I didn't do much but look at the insides of my eye lids. I hear everything and was pleased not a sound the whole time I was there. Best stay I have ever had at a Hotel.

"Great Stay in Smithfield"

5
User 01/01/2019

This is a great hotel. Indoor pool and fitness room. Close (walking distance) to shopping and countless dining options. There is even a movie theater complex right behind the hotel. The traffic patterns around the shopping area are tricky, but that just makes returning to the BW Smithfield all the more rewarding.

"Great stay and walk to dinner"

5
JDH03457, Munsonville, NH 31/12/2018

We stay here every time we travel I-95 from the NE to FL, great mid stop. Clean and comfortable, everything is like new. Walk to dinner and get 10% off on several spots by showing your key. Breakfast is nicely done but bring your own grits. They offer the instant oatmeal but can't seem to get grits. I've asked. Staff are helpful and friendly.

"Great place to stay"

4
r0xann, Pennsylvania 27/12/2018

This hotel is very clean and comfortable, The staff is very polite. The location is really good---there are plenty of different options for food nearby. Their breakfast is good too---you have a choice of both hot and cold items.

"Good place to stop"

5
Rebecca K, Wilmington, North Carolina 24/12/2018

Very clean, nice hotel. Stayed over 2 nights to shop the Outlets & Selma Antique district. I am a diamond BW card holder and have to rank this BW excellent. The staff were great with directions, the breakfast was hot, good coffee.

"Great place to stay"

5
User 24/12/2018

After a long driving will need a good night rest and we got it. Beautiful room, comfortable beds nice freshmen just what we needs. Have a lot of good variety restaurants to choose. We will definitely come back again next time.

"Best Stop on 95"

5
Ssr6sd, Parlin, New Jersey 24/12/2018

The motel is very clean with spacious rooms. The staff is very helpful and friendly and the breakfast has something for everyone.The BW is located in an area that boasts many restaurants and great shopping for everyone! Always stop here on our way north.

"Best ever BW"

5
peggie380, Bristol, Rhode Island 12/12/2018

Fabulous Stay! The friendliness and professionalism of the staff was appreciated. The rooms and halls were clean and recently updated! The fitness center was great- the best I've seen in any hotel! We will return!

"Motorized Camping"

5
Oliver Eugene D, Woodstock 09/12/2018

First time at this Hotel even though i stay in Smithfield for away from home time,also visit family in Sanford on a regular basic,The hotel and staff were wonderful and made my stay even better.Good location,for shopping,and restaurant,and their Breakfast was the best with a variety to choose from hot and cold great way to start my day off.My room was very warm and cozy,quite one thing i enjoy when i have to spend long stays,This will be my hotel of choice when in this area,ollie

"Our favorite place to stop"

5
Claudia M, Belleville, Pennsylvania 06/12/2018

Always plan our trip south, to make our first stop over at the Smithfield Best Western. Always clean, comfortable and a good breakfast. Friendly and efficient staff to take care of our check in and check out.

"Not 5 because"

4
donnaottone, North Charleston, South Carolina 28/11/2018

Clean rooms, reasonable price, professional, friendly staff (though not as knowledgeable as they should be given paperwork stating ‘ask front desk to do this for you...I was told you must do yourself, see below) breakfast choices limited, less than average (for level of hotel), paper and plastic cups very inexpensive choices. What I did like, and is yet to be experienced, is equitable reward points transfer from any other rewards program to theirs (desk manager should have registered for me...see above). Corporate customer service very professional, knowledgeable, helpful (though no email follow up “not done.” )

"Great place"

5
Ray W, new york 18/11/2018

Place is updating its rugs place is very clean and staff is friendly Nice location for both travelers and shopping at the outlets Easy on and off I-95 Breakfast options are very good and well prepared and presented Plenty of places around to eat at (restaurants)

"Even a Better New Look!"

5
Garvp175, Bethesda, Maryland 17/11/2018

We stay here a lot. Great location , nice breakfast, comfortable rooms, and now new carpet for a new look. Terrific. And the Front desk folks are always nice. Thanks Sarah. They just do a great job here with all the staff!

"Good Value"

4
Tom G, Orlando, Florida 12/11/2018

Clean rooms, good water flow from shower heads, efficient staff, very nice Best Western breakfast. Not overpriced. Good location among other similar motels and equivalent value-priced restaurants, Buffalo Hot Wings and several others...

"Good location!"

4
HappyTravelers071, Oak Harbor, Washington 11/11/2018

My husband and I stayed here for one night on a road trip in NC. This Best Western is in an excellent location near lots of other hotels, restaurants, and stores. It is undergoing a renovation, so I expect the rooms to improve. We used the business center to print out boarding passes. Very user friendly! The breakfast was just okay.

"quick overnight stay"

4
Ruth D, Nottingham, Maryland 28/10/2018

A very nice place, very clean, quiet location, awesome waffles at breakfast. wished that there was fresh strawberries and whipped cream. Mary was a big help with the waffles. Very easy access off of 95

"Very Good Stay"

4
InformedTraveller, Northern Virginia 24/10/2018

REASON FOR STOP: A bed for the night on the way further South. PROS: Facility is in good condition (due, apparently, to a recent renovation that may not be complete in some rooms). The bed was VERY comfortable – first rate. The hotel was full for my stay, but at a peak morning time there was still plenty of hot water. The exercise room is very well equipped. I used the stationary bike and it was fine. Given the rainy weather, I was thankful for the indoor pool, which although not the latest chlorine-free technology was clean and well ventilated. There are plenty of eating choices within a very short distance of the hotel. Check-in was efficient. The staff were friendly and helpful. The breakfast was good enough (one can't expect too much of a “free” breakfast). CONS: Although the A/C unit worked well enough, and was not overly loud, the temperature control was difficult. It is a knob that theoretically allows a full range of temperature choices. In reality I found there were only two temperatures: one was cooler than I wanted, the other was warmer. I was unable to log onto the Wifi. Wasn't important enough for me to call the support line. COMMENTS: Although right off an Interstate exit, not easy to find. Motor inn is at the back of a veritable warren of little streets of other inns, restaurants, and retail. The majority of the other clients were workmen / contractors. No problem for me, I am in no way “better” – those with whom I superficially interacted were polite and friendly, and the hotel was quiet during the evening and night. However, when I checked into my room, I found a sheet of paper on my bed. Expecting it to be the usual eco-stuff about laundering, I was surprised to find instead that it was a number of “rules”, draconian in language, about no noise after 9 pm, guests are to be only in their own rooms, no parties, no congregating in halls or public areas – all on threat of expulsion. I have to wonder if this is a pre-emptive strike, or a result of past problems.

"One night stay while traveling"

1
wackypete2, Brigantine, New Jersey 24/10/2018

We stayed overnight on our way home from Florida. Very satisfied with the hotel and staff! We had an issue with the people above us making too much noise, jumping on the floor, etc, but a call to the front desk fixed it. Breakfast was decent quality and hot.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. We are sorry about the noise from the above room and that once you had notify us our staff address the issue with the other guest. In the future, anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future

"Nice place"

4
KATHRYN M, Palm City, Florida 20/10/2018

It is a good place to stay. Only issue was they are replacing the carpet and the odor of the carpet glue permeated our room. But that should only be a temporary issue. Very close to some good restaurants and they offer discounts to the hotel patrons!

"Nice & Quiet"

4
Ghi B, Ridgeway, Canada 19/10/2018

Excellent overall. Clean, quiet, friendly, very accommodating.Will stay again. Would have given it a 5 star if the breakfast was good, but rancid yogurt, fermented fruit and watery no taste eggs spoiled that for me. However the next time may be perfect.

"Wonderful hotel"

5
User 09/10/2018

Staff was extremely courteous and Customer oriented. Extremely clean with a wonderful breakfast. Rates reasonable. Would definitely rebook if I was going to be in the area again. First class operation!

"overnight stay"

4
Keila Q, Tuxedo Park, New York 27/08/2018

Our floor was clearly under renovation. The hallways were not painted but the room was clean. Missing furniture in our room. Did not stay for bfast. Great location off 95 with lots of restaurants conveniently located nearby

"Our fave hotel"

5
Anna P, Mickleton, New Jersey 23/08/2018

We stay here at theBW in Smithfield several times a year as we drive to and from Florida on I95. Never disappoints! Great staff, comfy beds, and good breakfast. Even with current renovations in progress, we were not bothered by noise. Can't wait to see the improved decor.

"Great stop off 95"

5
GMA1203, Cambridge, Massachusetts 12/08/2018

It was a pleasure to stay here if only for 1 night. We were traveling between NJ & FL and were looking for a convenient clean hotel off the highway . The hotel was very clean and well appointed . The check in was very quick & informative. There are several restaurants close to the hotel that make this a very efficient stop when traveling . There is even n a drive thru Starbucks. I can not comment on this breakfast since we were on the road early. We would recommend this Best Western & will definitely stay here in the future.

"Would stay there again!"

4
Janeinfl, Dunnellon, Florida 11/08/2018

We spent the night on 8/2/18 at the Best Western. The room was clean, nice furnishings, comfy beds, good shower, coffee, micro/fridge and pretty quiet AC. Breakfast was good except for the 'scrambled eggs', pretty scary. They did have a fresh yogurt machine along with toppings you could add. Bonus - cookies at the desk! Note: it is a 'no pets' hotel. We definitely would stay there again.

"Nice, clean, friendly hotel"

5
Joe A, Lyndhurst, New Jersey 24/07/2018

Large room with simple furnishings and comfortable beds. It was plenty for a one night stay. Pool looked clean. Front desk clerk was friendly. Situated in an area full of restaurants of every taste and a large Outlet Center. Not a destination place but its a great place to stay while driving south.

"Nice hotel with friendly staff."

5
jsp616, Fredonia, New York 17/07/2018

We enjoyed our overnight stay on our way tofamily vacation. We had three families with us and for the most part we were very happy. One of our rooms however did smell as if the people who had just stayed before us had been smoking in it. Not much that the hotel can do if people don't follow the rules. Our rooms were located together so we didn't mention it out ask to have our room changed. The desk staff was very helpful in checking us all in early as we had just completed a 10 hour drive. They also provided excellent recommendations for lunch and dinner. The pool was nice to use and rooms were clean. The beds were very comfortable as were the pillows. The location was great easy access off the Thruway and lots of shopping, restaurant, etc. Options nearby. Would stay here again.

"Very Nice!"

5
MDuran523, Fayetteville, North Carolina 15/07/2018

As not only a Best Western member and employee I must say this place is a fantastic! The staff is great, the rooms were clean and very spacious. The Breakfast was great! With fruits and a great selection overall. I definitely recommend!

"Impressive! "

5
User 12/07/2018

I searched for an affordable hotel with no bugs in the reviews along I-95 1/2 way from Central Pa to Jacksonville Fl. This place was perfect! It was impressively clean and the room was large. (Handicap accessible, though not requested). The hotel gave us 10% off at nearby steak house, which was nice to walk a block away after sitting in the car all day. We slept well and everything was comfortable. The mini fridge had a tiny freezer which refroze our ice pack!!! Microwave & coffee also in the room. The breakfast was nicely stocked and we had our fill before heading back on the road in the morning. I will DEFINITELY remember this hotel for future trips!

"Just like home!"

5
LunaSol2018, Jacksonville, Florida 02/07/2018

This hotel is clean, friendly and wholesome! My husband and I are from Jacksonville Fl and traveled the northeast coast to visit family and friends. We stayed here to break down the traveling time both to and from home (otherwise we stayed with family/friends)...Jerry the front desk clerk was awesome and friendly and always accommodating! He made check-in quick and ready for us on both visits...thank you Jerry! The breakfast was like breakfast at home..loved it! We are definitely coming back!

"Environmentally conscious hotel"

4
thereseb760, Gainesville, Florida 25/06/2018

The room was clean and beds comfortable. The liquid hand soap dispenser by the sink was a great idea to reduce wasting a whole bar of soap. I also applaud the shampoo and body wash dispensers in the shower. They're a great way to keep plastic bottles from going into the trash. Just add one more dispenser for conditioner please. The only reason for not getting 5 stars was the mediocre breakfast.

"gracious hospitality"

5
User 22/06/2018

This Inn is fairly new, so everything in the room was in great condition. Bed and lines were comfortable and ample. Front desk called up about 20 minutes after check in to see if everything was to my satisfaction, and if I needed anything, Room was on the third floor, quiet, and well air conditioned during a horrible heat wave. Breakfast was good, fresh food, a kind attendant and very clean. Loved my stay!

"Spacious Rooms"

5
Catherine G, Ocala, Florida 14/06/2018

This room was so big that you could put a kitchen in and still have plenty of room to move around. This could be considered a suite. Would recommend they change from carpeting to Flooring, but that is just my preference.

"Amazinggggg One night stay"

5
User 10/06/2018

Arrived before check in time and they didn't hesitate to get us in early and after a night of traveling with little sleep that meant everything to us. Very friendly staff. Super clean room! Great location. We will definitely be back.

"Overnight stop"

5
Janeiannuzzi5, Midland Park, New Jersey 10/06/2018

Very nice. We travel this route 4 times a year and Smithfield Inn is our first stop. Restaurants are close by. Some offer 10% discount for staying at Best Western. Breakfast is extremely nice. Coffee, donuts, fruit, cereal, assortment of breads.

"Good room, fine location"

4
tomj391, Miami, Florida 05/06/2018

Comfortable room, large choice of nearby restaurants and my wife loved the outlet mall nearby. In fact, she loved it so much, this might have been the most expensive hotel stay ever. Just kidding, of course.

"Excellent Hotel"

5
FLGman, Stuart, Florida 03/06/2018

Very nice rooms, modern lobby, friendly staff, good breakfast. Don't know what else to add, but the review must be at least two hundred characters long or it will not post, so I am just going on and on!

"Great 95 stopping place"

4
carmie2018, Charleston, South Carolina 30/05/2018

close to shopping that allows time to walk after long drive times. I wish there was an outdoor pool with the warmer weather. Pools is small woth a family of 6 and children playing there was no room for a refreshing swim.

"Wonderful Place to Stay off I-95"

5
Pat G, Bethesda, Maryland, United States 28/05/2018

This is becoming our go to motel in Smithfield. It is clean and quiet. Great beds. It is close to many restaurants and it offers a 10% discount to a few of them which gives you a nice bargain. The staff is dedicated to helping us have a nice stay. The breakfast is ok, but if you go during a popular time it gets quite crowded. The breakfast selection is limited, but more than adequate.

"Nice motel to Stop At"

4
Robert K, East Meadow, New York 23/05/2018

It was a pleasure to stop there on our way to our Florida home. Service and cleanliness were very good as was the staff. The breakfast had a large variety and was refreshed often to keep things fresh.

"Always a great stay"

5
User 21/05/2018

This is a great half way stop for us whenever we head south. The rooms are nice, the employees are always welcoming and hospitable. Breakfast was great and the indoor pool is a nice bonus. I expect that we will be stopping here again soon.

"Still looks brand new..."

5
81Kay99, Abingdon, Maryland 18/05/2018

This property is so well maintained. Extremely clean. Staff is very friendly and welcoming. Breakfast is very nice. Beds are comfortable. Like the soap and shampoo dispensers rather than the individual bars and bottles. Eco friendly.

"Great place to stay while travelling interstate95"

5
Kennyanvanessa, Morris Plains, New Jersey 18/05/2018

Left Daytona Beach heading for NJ and planned on driving 5-6 hundred miles north and then stopping . located the Smithfield Inn by BW and it was easily accessible from the highway .The young woman at check in was very cheerful and friendly and explained all that was avail in the area including discounts at several local restaurants and even the movie theater just by showing your room key . nice touch !! Room was very clean and had wifi . will return if travelling on 95 in that area

"A great night stay while on the road"

5
Sue C, Ottawa 14/05/2018

A great place to stop while on the road. Easy to get to. Rooms are comfortable and there are restaurants you can walk to. Breakfast was great, so handy to have it right there. Also, for an added bonus, the the outlets are right there. We would definitely stay here again.

"Clean hotel / Good location"

5
doorjam78, Nazareth, Pennsylvania 08/05/2018

The girl who checked us in was such a great addition to this hotel. We were greeted upon entering and she was super helpful in finding us a room that was suitable for my family. We have 2 little guys that we in a car for about 10 hours, we needed a room that was away from others and where the boys could run, so she found us a 1st floor room by the pool. While many probably wouldn't like the fact that it is right next to the door by the parking lot, it worked for us, no neighbors. The rooms were clean and comfortable and in the morning the showers were nice and hot. We've stopped at this location several times and always a clean room with friendly staff. I wish I could remember the girl at the front desks name, she was amazing and truly made us feel welcome (checked in 05/05/18) Plenty of restaurants nearby and some offer a discount when you show the card key.

"5"

5
tyronescott848, Tifton, Georgia 07/05/2018

We enjoyed our stay at best western the staff was very very nice at check in and when we checked out. Me and my family always stay at a best western hotel ever time we travel. Thanks for the great hospitaly keep up the great work.:)

"Great location and love their "Good Neighbor Policy.""

4
whereigo, Danbury, Connecticut 05/05/2018

We stayed here one night at Christmas-time on our way down to South Carolina and it was a fine place to stay for the night after a long drive. It's convenient being right off of I-95 as well as being within walking distances of shopping, restaurants and a movie theater. The initial smell of the place was a bit off-putting – cleaning chemicals, I suppose. The bedroom (Room 323A) and bathroom were pretty clean, but not much in the way of good lighting, but when you're tired and wanting to go to sleep, that's not as big a deal. There are no toiletries, so bring your own. They do provide soap and a make-up removing towelette for women. They provide a hair dryer, a coffee maker and an ice bucket in the bathroom. I love that they have a “Good Neighbor Policy” essentially letting people know that neither they nor their children should be running up and down the hall, slamming doors or loitering in the hallways and that there is a “quiet time that will be in place at 9pm every night.” This is the first time I've seen a hotel post a policy like this and I think it's great especially when most of the guests are staying here during a long road journey. I'm giving them an extra bubble just for that! Breakfast is included in the price and it's underwhelming with the usual DIY waffle maker, rubbery eggs, miniature Danishes and bagels, cereal, fruit, etc. – the standard fare in these types of hotels. The dining area, however, was quite dirty. The garbage cans were overflowing, the carpeting needed a really good vacuuming and the tables weren't being cleaned off. But, the room was relatively clean and, although a bit pricey at $92 for the night in a standard room in a 2-1/2 star hotel, it was fine and we'd consider staying there again as a way-stop.

"Going North"

4
rentfor2, New Paltz, New York 01/05/2018

good place to stay overnight. good breakfast, halfway to where we're. I stay here whenever I drive to Florida.. Get the coupon at the welcome center and save $$. There a couple of goo restaurants within walking distance.

"great hotel"

5
geocdan1, Egg Harbor Township, New Jersey 01/05/2018

We try to stay at a Best western always where ever we go, we try to stay at this particular one every time we come back to NJ from Florida we have always hade a great stay thank you Best Western you do a great job to please your guests.

"Great stay"

5
Gramma24, Tampa, Florida 30/04/2018

Everything about this hotel was perfect especially the cleanliness and pleasant staff. It was especially welcome as our first night stop on the road was not like that. Quiet room, comfortable and great breakfast with addition of a nice fruit salad to the usual breakfast fare.

"Great stay and walk to dinner"

5
JDH03457, Munsonville, NH 29/04/2018

We've never been disappointed here, always very nice. The staff are kind and helpful. Everything is kept clean and neat. Many place to eat within a short walk, some with a 10% discount by showing your room key.

"very accommoditing"

5
Kathy A F, Norfolk, United States 28/04/2018

I Iost my money and my choice in the snack machine. I tried it two times. I went to the desk and explained the problem. She listened and the clerk refunded my money quickly. It was very nice of her. Also, the shower heads are high for tall people...they do not have to duck.

"Good Night Stay"

4
Walt A, Land O Lakes, Florida 24/04/2018

Loved the location, the price and the fact that the hotel was very new. What irked us was even though we requested a king on the top floor, none were available. It seemed to us that the staff never really looked at our requests at all before we pointed them out.

"Good Value"

5
Dionisio C, Bayside, New York 24/04/2018

Nice place at a major factory outlet center with many dining options. Pleasant staff and rooms. The breakfast options were slightly better than average. A good value for the price paid. Easy on and off I-95.

"Good accommodations near 95"

4
Robert R, Woodbridge, Virginia 22/04/2018

Looking for a stopover along 95 and found this Best Western. Near the Interstate and a busy shopping area with restaurants within walking distance (although no sidewalks). Hotel has deals with some local eateries for 10% off. Seems like a newer property, very clean and friendly staff. My room was adjacent to the elevator but very little noise; some chatter from rooms next door but reasonable. Comfortable bed, good Wi-Fi, bulk toiletries. No in-room safe but microwave and mini-fridge. Breakfast was basic with make-your-own waffles, hot items (eggs and sausage), breads, yogurt, juices and coffee. Ample seating area by front desk but food area somewhat cramped and can get congested with guests. Overall a good stay; would consider again if in the area.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property and staff! Lots of our guests like the convenience of the restaurants and shopping so close by. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

"Great hotel."

5
63RCA, New City, New York 14/04/2018

This Best Western was very clean and well maintained. Upgrades were being made to the hotel however there was no debris, odors, or obstacles in the hotel that interrupted our stay. The front desk was well informed and professional. Breakfast was fresh and plentiful. A great value.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Great place and staff"

5
traveler8128501, Kinston, North Carolina 14/04/2018

Everything was great. The staff was awesome as was the breakfast. The rooms were clean. The location was convenient to everywhere I needed to go. I would stay here again without a doubt. I have no complaints.

"Smithfield Inn Best Western"

5
Willicla8, Parrish, Florida 07/04/2018

Been staying at this Best Western for years. Great room price. Extremely comfortable room. Great indoor pool. Great free breakfast. When traveling from Florida to Maryland, the location off of I-95 is convenient and there are loads of restaurants and stores for shopping just minutes away. Can't beat this Best Western!.

"Clean and neat"

1
Claudia M, Belleville, Pennsylvania 31/03/2018

Always stay here on our way south. Easy on and off; great staff, clean room, super good breakfast. Also in by a shopping mall, so if you have time in the evening, you can just walk to stores and shop. Very good ice cream shop right across the parking lot. DELICIOUS!!

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the feedback. We notice that you gave us 5 on everything and an on overall service you rated us a 1 was that an accident and if not please give a call to us so we can discusses any issues.

"Better than some BW PLUS hotel's we've stayed in"

5
Gail B, Holden, Massachusetts 31/03/2018

Great place to stop on return trip from FL. Excellent location with nice variety of restaurants to choice fromr. Very clean rooms and breakfast area. Rooms bigger than most BW hotels. Typical BW breakfast, fruit salad a plus. Even had cute towel animal in sink area. .Nice touch. Wiill definitely stop again next year.

"No pets!"

5
SchCoGramma, Schuylkill County, PA 30/03/2018

The main reason we stay there is that this hotel is pet free! I love dogs and cats, but not in a hotel. This hotel is clean, the girls at the desk are friendly. We stayed there many times within the last few years.

"Business lodging"

5
2roadwarriors01, Lima 27/03/2018

This is a nice Best Western location. Very clean, and we received good value for our rate. The brand is one we look for generally as the chain is pretty dependably good in their price range. This location is one of the nicer ones.

"Great stay in Smithfield"

5
Steve W, Winston Salem 25/03/2018

Check in was great. Brittany was very nice, pleasant and helpful. It was quiet and comfortable. Breakfast selection was ok. Eggs and sausage a little dry. Overall, good selection. Easy checkout the next morning.

"good overnight stop"

3
GrandmaB02, Clifton, New Jersey 23/03/2018

We stopped here after a 9 hour ride from Florida on our way back home. There are a good number of places that you can walk to for dinner which makes it a plus. We didn't want to drive any further. The room was typical. The bed wasn't the best nor was it the worst. The check in was very easy; we had a reservation. Check out was also a breeze. We would consider staying here again as a stop over.

"Excellent Value"

5
User 21/03/2018

Great place to stay. Clean and very comfortable lodging at a great value. Plenty of restaurants and shops all within walking distance. The staff was courteous and friendly. The breakfast room was well presented and stocked. Overall great experience.

"Harley-Davidson friendly"

5
User 19/03/2018

If you are on your way or coming from Daytona Beach bike week this is the hotel you want to stop and spend the night at trailer parking ,bike wash friendly staff quick check in clean rooms all kind of places to eat within walking distance and a bar pool table close by so you could have a couple shots of Jack Daniels quick check out breakfast before you leave OK.

"Tired of Driving needed to stop for night"

5
User 19/03/2018

We needed a quick stop for the night. We had been driving for hours 6 year old and 14 year old need to burn off some energy indoor pool was clean and fitness room was clean, rooms were clean staff very nice.

"Traveling"

3
Larry J, Fanwood, New Jersey 16/03/2018

Could hear person coughing in adjoining room. You could also hear toilet flushing in other rooms. Bed was very comfortable but the internet was a little slow. Breakfast offering was decent with very good seating area.

"Great place to stay in a great location."

5
User 05/03/2018

Enjoyed my stay at the Best Western Smithfield hotel. Was checked in by Danielle who was very informative about where to eat and general knowledge about the area. Danielle also informed me that some of the local restaurants offer a 10% discount to hotel guests. This hotel is in a great location with many restaurants, gas stations, and hotels.

"Great, clean beds"

5
DiannaFrancis, Lunenburg, Canada 28/02/2018

Nice clean room, close to so many restaurants. We walked across the parking lot to a great movie theatre and spent the evening there! Everyone was very friendly. If you are look8ng for great value for your money, this is the place.

"Poisitives outweigh negatives"

4
Nelson193, New Jersey 28/02/2018

Quiet place for good night sleep when traveling. Nice location for choice of restaurants/shopping for needed items! Breakfast fine. One negative was rug in room 222 in much needed cleaning/shampooing.

"Smithfield NC Best Western Plus"

5
User 20/02/2018

Complimentary breakfast was outstanding ! Eggs, bacon, waffles, fruit,cereals etc. Very clean and neat. Rooms were also clean and neat. Nice place to stay and near to I95. Staff were friendly and helpful. AAA discounts.

"Clean hotel"

5
User 04/02/2018

We stayed here on our way back home from Florida. They are very friendly the hotel is clean and comfortable. We will stay again. Stores and a few restaurants around. It's quiet we did not go in the pool as it was late. Breakfast was ok

"Great place to stay"

5
laflem, Plaistow, New Hampshire 01/02/2018

This BW was clean and odor free. Water drains worked great in sink and shower. Definitely consider staying here when in the area. Staff was accommodating and the place was extremely quiet during the night.

"Comfortable, quiet and very handicap friendly."

5
SciDancer, Coltons Point, Maryland 20/01/2018

We enjoyed a very comfortable stay in our large, spacious room with fully accessible bathroom, just as we requested. The lobby and breakfast areas were also easy to move in. The staff is friendly and helpful. We loved the full breakfast bar that was very clean and well stocked. The location is convenient with many good restaurants nearby. We will be back again.

"Hotel stay-Smithfield"

5
Karen T, Chincoteague Island, Virginia 20/01/2018

One of the nices,most comfortable and inviting places to stay. Especially suprised as it is on an exit off I-95 and usually these hotels are one "nighters". But it is apparent the owners/managers care.

"All around good stay"

4
TKmtl, Canada 19/01/2018

This is a clean well kept hotel. rooms are a good size and well appointed. Beds were comfortable all be it a little hard for my taste. Have stayed here in the past and had a good breakfast. This time around found the eggs a little rubbery. I would prefer if they went back to the scrambled eggs. One heads up, the access to the hotel is a bit confusing at the round-a-bout.

"Perfect"

5
Nancy M, Ann Arbor 15/01/2018

This is why I love TripAdvisor! Would never have found this place or stayed here if using a regular hotel site. Traveling from FL to PA and needed a quiet clean place. User comments led us here. Extremely clean, huge rooms, great breakfast, terrific service, and best of all is their "good neighbor policy", posted in the rooms. They ask that folks after 9pm observe quiet time, with no door slamming, no congregating in halls, etc. This is such a great idea and we greatly appreciated it. Beds very comfortable, safe location, Starbucks very nearby. A perfect stay! Special thanks to Viola for being so kind and saving us a quiet room! Will stay again!

"Nie evening, great sleep"

4
User 13/01/2018

Simple and clean as usual. Room was big and barhroom was modern. Was able to go to Buffalo Wild Wings next door late to get decent meal and a drink before heading to bed. Will stop here again when in town again.

"Great rest stop"

5
User 12/01/2018

It was very clean. The employees were very friendly and the breakfast was hot and delicious. It was located right next to the highway so it was very easy to get to. There are also a few restaurants nearby to eat at.

"Nice place for a break"

5
Mike B, Smiths Falls, Canada 11/01/2018

We have stayed here now at least for 4 years on our way home from Daytona. Clean update facility. Lots of great stores nearby and restaurants . Nice pool and workout facility. Great breakfast included with your stay.

"Great place to stay"

5
User 11/01/2018

This Best Western is very attractively furnished and very clean! Good choice of breakfast and very pleasant check-in experience. We have already recommended it to several friends who will be on their way to Florida in the next two weeks and will want to stay along the way.

"Nice hotel, good value"

4
O9849INdenises, Jekyll Island, Georgia 10/01/2018

Nice hotel with friendly and efficient check-in. Good breakfast. Reasonable price. It is located near several restaurants. We use this hotel every winter on our trips going south and returning on Interstate 95.

"Best Western Stay"

5
Evelyn M, Newark, Delaware 10/01/2018

Very satisfied with our stay. Room was clean and comfortable. Due to our age and some health issues we requested a room close to elevator to avoid a long hallway walk. There was no problem accommodating our request. We stay at this location annually on our way to Florida for the winter and would not consider staying anywhere else.

"Best stay at Best Western!"

5
User 09/01/2018

Were so pleasantly surprised & loved our stay at the Best Western in Smithfield, NC. We're travelling down to Florida as first time 'snowbirds and were so impressed with the amenities, cleanliness, & hospitality of the hotel.

"Family vacation"

4
H5012ZAdanield, Point Pleasant Beach, New Jersey 02/01/2018

The staff was very nice and pleasant this is my second time staying at this location The coffee machine should be in a more open area it was very difficult to get to and people were on time of each other

"Great stay! Very clean!"

5
User 01/01/2018

Even though it was a quick overnight stay we were very comfortable and treated with great customer service. Wish we could have stayed longer. Will definitely stop again on our way to visit our family at Shaw, AFB.

"Overnight quick stay"

4
User 31/12/2017

Stayed here for one night picking the location as it was near the outlets that I was visiting as I passed through NC. Friendly reception welcome and room was large and clean. Bathroom and room well equipped with amenities - coffee machine was good for example! I had a little of the free breakfast the next morning but didn't like much of what was on offer. Ended up with a little oatmeal. Nearby are restaurants for dinner you could walk to.

"Great place to stay"

5
Raymond W, Palm Coast, Florida, Usa 30/12/2017

Great place to stay. Have stayed many times when traveling between Florida and New Jersey. I would highly recommend Smithfield Inn. Staff is always friendly and very professional. There are places to eat and shop close to the Inn.

"Long term memory"

5
User 28/12/2017

We arrived on the 19th of December and were given the same room we had 3 years earlier. The room, amenities and services were all excellent. We were provided hand written directions to a cvs pharmacy.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are glad you had a great stay with us and we hope to see you again soon!

"Clean Hotel, Value Price"

5
A4780XAlesliec, Wilmington, United States 26/12/2017

We needed a place to stay on a recent trip to visit family, and this hotel was perfect for that. We booked two rooms, one with two queens and one with a king bed. The rooms were very clean, everyone was friendly, and the price was a good value. The kids remarked about all of the places in their rooms to plug in their electronics. Free breakfast with a friendly attendant was a great bonus.

"Very Good stay"

5
685howardh, Panama City, United States 20/12/2017

Very clean, comfortable and excellent staff. Best Westerns New Look is much more than "skin deep" this Hotel chain has come a long way since my last stay. will look for a Best Western going forward as well.

"Great Hotel"

5
Beachlvrgrl, Mechanicsville 19/12/2017

Had no problem checking in. Everyone was friendly. The room was very nice & big. The bathroom was good size as well. The breakfast was delicious with a variety of items. I would definitely recommend this hotel.

"Good stop over Hotel"

4
User 18/12/2017

Very good stop over hotel. Beds are very comfortable and staff is very good. We needed to get on the road (weather) so we did not try breakfast. Close to all kinds of shops, restaurants, and Starbucks.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Maybe next time you can stay for breakfast. Hope to see you again soon!

"Great Hotel for an Overnight"

5
Thomas O, Jacksonville 18/12/2017

My wife and I travel up and down the east coast quite a bit. We like to keep track of good hotels for layovers while traveling. This Best Western is one of those 'good hotels'. It checked all of the boxes. It's clean and comfortable, in a what appears to be a safe area, had a hot decent breakfast, reasonable price, the staff was nice not far from I95, and there are a few places within walking distance to eat or have a drink. What's not to love?

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are happy to hear you enjoyed your stay with us. Thanks for the great review and we hope to see you again soon!

"Long term stay"

4
User 12/12/2017

Recently stayed here while I was closing on a home and didn't want to stay at a seedy location. The rooms were clean (cleaned daily) and accommodations were great with a pool, gym, business/tech room. The staff was very friendly and being that this was a long term stay and we have multiple children, the continental breakfast added an extra perk to our budget.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Hope to see you again soon!

"Nice Place"

4
72billyp, Charlotte, United States 09/12/2017

Great value for the money, very clean and quiet with a great staff. I always look for a good price for a one night stay and a few were a little less but none as nice. This will be my go to hotel in the area. The beds were very comfortable and the pillows were spot on. A lot of great dining and shopping only blocks away and easy access to the interstate 95. I will recommend this place to my friends and family.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review and recommendation! We are so glad you had a enjoyable stay with us. Our area does have plenty of restaurant options and shopping. We look forward to seeing you again soon!

"Great place to wait out a hurricane"

5
E. J. M, Zephyrhills, FL, United States 06/12/2017

This is the hotel we always stay at when we are heading north from Florida to Pennsylvania and New York. It is quiet, clean and well maintained. Never had a problem. Will be heading north in the near future and will stay here again. This hotel is a great place to wait out a hurricane if the need ever arises.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. It is great to get feedback from our regular customers. We are so glad to hear you had a enjoyable stay with us and look forward to seeing you soon!

"Nice clean hotel."

4
K3553KTjamesh, smithfield, United States 04/12/2017

Very clean rooms. Nice breakfast. Would stay at this hotel again. Location right off highway. Beds were so comfortable and bathroom very clean. Nice hotel for price. Breakfast was continental but lots of choices and everything fresh. Make your own waffles.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again soon!

"Great Service"

5
georgehG4476GI, Ottawa, Canada 03/12/2017

We stopped at this motel and found a helpful clerk and booked a room for the night as we were travelling from Florida home to Canada. The room was great, the staff we excellent and there was several choices for dinner within walking distance. The normal breakfast time was 6:30 and when the employee on duty seen us loading he prepared the hot breakfast without us asking and had it ready at 6:00. What really great service.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Hope to see you again soon!

"Best Western Reivew"

5
Andrew J D, Binghamton, United States 01/12/2017

Room was ready when I arrived. Easy Internet access. Goo Breakfast. Did not use the fitness area. Bathroom was clean and bed was comfortable. Quick access to the highway. The only thing lacking was the coffee. I ended up at Starbucks (100 yards away)

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are so glad that you had a enjoyable stay with us. We hope to see you again soon when you are traveling in our area!

"One Night Stop Over"

5
User 27/11/2017

Awesome price for my stay over at this Best Western. Lots of diners near by and the price was reasonable. I did hear a few trains go by. Probably because my room faced that way and I am a light sleeper. My wife didn't hear anything.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there, thank you for choosing our hotel, and taking the time to write a review! Lots of our guest like the convenience of the restaurants so close by. We are so happy you had a good experience at our hotel. We hope to see you again soon if you are traveling in our area!

"Excelleny hotel and customer service."

5
User 27/11/2017

Great accommodations , very reasonable pricing, great location. Breakfast was very good, nice selection and staff was wonderful. Second experience there, 1st visit was in 2014 and still a quality experience.

"Just passing through NC"

5
User 25/11/2017

Good price and clean rooms. Comfortable for our family in route to our family vacation. Hot breakfast was provided and was a good variety for breakfast. Would definitely stay here again next time we'd need a place to stay.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us, and took the time to enjoy our breakfast. Hope to see you again soon!

"Very Nice Place"

4
Bonnie A, Salem, United States 24/11/2017

Beautiful rather new hotel. Fantastic breakfast offerings. This was the only place on our two week trip that offered tropical fruit salad which was a very nice change of pace to the usual hotel breakfasts. Very clean accommodating room. Great employees and friendly service. Great value for our stay.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! Our hotel is about 13 years old, we try to keep the hotel as up to date as possible. Glad to hear you enjoyed your stay with us. We look forward to seeing you again soon!

"Thanksgiving"

5
User 23/11/2017

Checking was well handled. Room was clean, common areas were clean, breakfast area was clean and well presented..all personnel we had contact with were polite. Overall this property was well maintained.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Hope to see you again soon!

"Impressed!!"

5
SAMIS27, Dominican Republic 22/11/2017

Wow!! I was very impressed with this hotel. It was very clean inside and outside. The bathroom was very clean and the room was spacious. Everyone was courteous and friendly. Plus a received a discount with my coupon. Very quite and comfortable beds.

"Good hotel"

5
JeanetteKC, New Smyrna Beach, Florida 17/11/2017

Nice, clean hotel. Just stopped on the way home so just a quick overnight. We really enjoyed the hot breakfast. All the staff were very friendly and helpful. The neighborhood was good, with numerous restaurants to choose from within walking distance.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Travel back from Florida to RI"

3
User 17/11/2017

This was out 1/2 point between Florida and R.I. needed a place to stop overnight. Room was very clean. Easy check out. Just no large sitting chair in the room. Should have asked for a different room at check in.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us and found your room clean. We appreciate your feedback and hope to see you again soon!

"Nice property in a safe well lit area with nearby shops/restaurants"

4
CvilleMike, Charlottesville, Virginia 16/11/2017

A very nice property that lies in a safe area loaded with restaurants, outlet stores, and other motels. The property is very well kept and the rooms nicely appointed. We were amazed to learn that it was 13 years old. Walking distance to several restaurants/bars. The staff is top notch from the desk clerk to the folks working the breakfast. The latter is adequate--with the exception of the eggs. They were indescribable. The other items, sausage, toasts, cereals, waffles, etc. were good--but the eggs--pretty much inedible. We heard other patrons say the same. Substitute scrambled, hard boiled (anything!) and the breakfast is SO much better.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property! We try to keep the hotel as up to date as possible. Lots of our guests like the convenience of the restaurants and shopping so close by. We are happy to hear that you enjoyed your stay with us. We will look into our other options for eggs. We hope to see you again soon!

"Smithfield Best Western, nice stopover."

5
User 14/11/2017

The folks at Smithfield BW were able to accomodate my special requests for little walking with a smile. Breakfast was very good, and the coffee was great. The woman in charge of the breakfast area was so very nice, andshe kept everything well-supplied. I wish I could remember her name to give her special recognition; she is also a nurse.

"Front desk hospitality says it all!"

5
Pat G, Bethesda, Maryland, United States 13/11/2017

Danelle checked us in at BW Smithfield. She has a great personality and huge smile. It started our stay off on a warm, nice note. The rooms are clean. The location is terrific to nearby restaurants and stories. Price is right. And rooms are clean. Great breakfast too!

"Exceptional"

5
User 12/11/2017

Very enjoyable stay with a clean room and restaurants nearby. The staff was exceptional both at check-in and in the morning for the complimentary breakfast. After a long day on the road it was a welcome respite.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are so glad you enjoyed your stay with us. Our area does have plenty of restaurant options and shopping. Thanks for the great review and we hope to see you again soon!

"Just what I expect"

5
SchCoGramma, Schuylkill County, PA 08/11/2017

The room was spacious, clean, and safe. Towels were soft, air conditioning worked well. Breakfast was good. Eggs and sausage, yogurt, fruit, waffles, plenty! Complimentary newspaper and cookies at checkin.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review and choosing our hotel! We are so glad you enjoyed your stay with us and had a good experience. It is our goal to offer a clean and comfortable room to all of our guests. Hope to see you again soon!

"Wonderful hotel"

5
User 06/11/2017

The staff was friendly, the room was very clean, beds comfortable and breakfast was delicious. Staff made restaurant recommendations with discounts. Would recommend to all. Did not use pool facilities but looked clean.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff, as well as the recommendation! We are so glad you enjoyed your stay with us and we hope to see you again soon!

"Good value and clean property"

5
JDH03457, Munsonville, NH 06/11/2017

We stay here often and are never disappointed. Many restaurants to choose from within a short walk of the hotel, many have a discount if you show your key. Breakfast is OK at best, something they need to work on.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We appreciate feedback from all of our guest, especially from our return guests. Glad you have been pleased during your stays with us. We like to know that you are receiving consistently pleasant experience. Hope to see you again soon!

"Frequent Travelers"

5
George M, Central Florida, Florida 31/10/2017

Consistently Great Service at this Smithfield NC location. Receptionist very helpful. Plan to continue stopping by this Best Western Hotel on our travels. Many good restaurants and shopping nearby. Fresh cookies in lobby.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. It is great to get feedback from our regular customers. We are glad to hear you had a wonderful experience and hope to see you again soon!

"Great experience"

5
User 27/10/2017

Great experience for the price. Staff very helpful. They even called to make sure the room was up to my expectations. Bed was hard and you could can feel the springs. Plenty of pillows. Room was very clean

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank your for choosing our hotel and taking the time to write a review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Great Place to stay"

5
User 25/10/2017

One of the best. Reasonable rates, clean, helpful staff all made this stopover a real rest! Close to shopping, theaters, .and right off I-95. On our way back from Florida. We stayed at other Best Westerns on this road trip but none compared to this one.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property! We are glad to hear you had a good experience at our hotel. Hope you can stay with us again sometime soon.

"Review"

5
marcush587, Laurinburg, United States 23/10/2017

Better than the Holiday Inn Express and a lot cheaper rate. Breakfast was awesome. Offer Belgian Waffle maker. Nice beds. Easy access to the area and I-95. Offered local discounts to restaurants around the hotel. Did a call to room to check on your room conditions. Very Professional staff and workforce.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"A relaxing stopover"

4
Rooster_España, Almeria, Spain 21/10/2017

I stopped for three nights here to relax and recharge the energy cells, it was about right for the job. The staff (all o them) fall over themselves to ensure your stay is great. There is a distant railway track some distance away and you can hear the sophorific sirens as the trains cross the roadway, far enough away that that is about all you hear. My one down sider is that the room (224) that I was assigned a previous "guest" and spilled a cup of coffee over the desk area and this really requires shampooing.

"Family Business"

5
Sandra B, Norwich 19/10/2017

We stayed in another hotel in Fayetteville on our way up to NJ. We saw the Best Western when we stopped to have breakfast. We decided on the way home to spend the night. Best decision we ever made. It will be the place we will stay at when we have to go to NJ.

"First time staying in Smithfield, and picked the best hotel off the exit. "

5
Dan7702, Hightstown, New Jersey 14/10/2017

We stayed here while traveling north on I 95. We decided to pull off the Smithfield exit and pull into Best Western. We were given a great rate with AAA for the one night, and the lady at the front desk was very nice and helpful. We were in Room # 213 which was very clean and the beds were comfortable. We slept great. This hotel features free WiFi as well as a nice free breakfast with lots of options. If we ever have to stay in Smithfield again, we will defiantly stay here.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are so glad that you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Very nice hotel"

5
User 11/10/2017

This is a very nice hotel. Rooms are very clean and comfortable. Lobby is well maintained and clean. The outside appearance is well maintained . There is a large eating area and the breakfast menu is of good quality.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are glad to hear you had a enjoyable stay with us, and found your room clean and comfortable. Thank you for the great review! Hope to see you again soon!

"Wedding weekend"

4
EdMonroe, Peoria, Illinois 10/10/2017

Our second visit to this hotel. It was as clean and nice as previous trip. Staff was very helpful. Place was clean and comfortable. We plan to return. Lots of places to eat nearby and hotel had discounts at a few places. Convenient to interstate.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We love hearing from return guests. Glad you enjoyed your stay with us. We hope to see you again soon!

"95 on 95"

5
michaelfK6549FR, Seward, Alaska 08/10/2017

We have stayed at this facility numerous times. We have never been disappointed. By the way, I called this 95 on 95 because the exit to the Best Western is 95 on I 95. At my age, I need all the help I can get to remember things.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback from our return customers. Hope to see you again soon!

"Overnight Sray"

4
Walter L, Valley Stream, United States 07/10/2017

The Best Western in Smithfield. North Carolina is a well situated Hotel. Just off Interstate 95 (Interchange 95) is has a couple of Malls nearby with many well known stores for shopping during the travel, plus eateries. Overall, the premises is neat and clean both outside and inside. We found the room inviting and clean, and the beds very comfortable. The design of the luggage cart was good as there was a barrier around the perimeter of the cart to prevent the cart from physically going into a Room. This in turn prevents, or prevented, an individual customer from "Hogging" the Cart for His / Her personal use.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We are happy you found your room to be clean, and comfortable, as those are our top priorities. You are right we do have plenty of shopping and restaurant options, hope you got to take advantage of the discount at one of the restaurants. Hope to see you soon!

"Stayed here twice"

5
User 05/10/2017

Wonderful stay wonderful clean comfortable rooms good staff great wi-fi great tv and tv channel selections.I am pleased two times both my stays and will make it a point when traveling on I-95.Also if you must leave early before the breakfast buffet they have courtesy bags with bottled water a fruit and granola bar an ice little addition

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the positive feedback. We are so glad you have been pleased during your stays with us. Thanks for the great review, hope to see you again soon!

"Always a pleasure !!"

5
User 03/10/2017

We generally try to stay at this Best Western when traveling south from Pennsylvania. The rooms are spacious and clean; the staff are friendly and efficient; the location ( just off I-95 and near many shopping and restaurant choices ) can't be beat, and the value is exceptional. We highly recommend this hotel to all.

"Fantastic stay! Right off the highway in an area with everything!"

5
tiedrose, Birdsboro, Pennsylvania 01/10/2017

On a trip up the east coast, we stopped here for the night. Located right off of the highway and around plenty of food and gas establishments, this was a perfect place to stop off for the night. Everything with our stay was great. Check in was easy and the staff was pleasant. The room was updated and clean. It had a fridge and microwave. The bed was comfortable, shower was ample sized and since our room was on the back, it was very quiet. The parking was very well lit too! We didn't stay breakfast, but it looked like there were plenty options! We would absolutely stay here again!

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. Thanks for the great review and we hope to see you again soon!

"Exceeded my expectations"

5
Donna C, Las Vegas, Nevada 21/09/2017

Coming from Las Vegas - Hotel capital of the United States - we have had some great rooms when we do a "staycation." We have always stayed at Best Westerns in our travels but this was the first time we went to a more rural area since we had a family memorial service in Kenly, NC. This hotel met (and exceeded) or expectations with a comfortable room and friendly staff.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Good value"

4
Jim C, Venice, Florida 10/09/2017

This is very conveniet location while traveling the 95 corridor. Hard to beat the bang for your buck, nice facility, nice people. Hotel is located close to a good selection of restaurants, so that's always a bonus.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property! We appreciate the positive feedback about our hotel. It is our goal to offer a clean and comfortable stay at a good value for all of our guests. Hope to see you again soon!

"Nice hotel"

5
Lisa W, Hixson, United States 08/09/2017

Great location. Very clean. Bed very comfortable . Staff was friendly. Good parking. Very quiet at night. Restaurants all around location along with a movie theater and an outlet mall. Breakfast so so.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are so glad to hear you enjoyed your stay with us. Lots of our guests like the convenience of the restaurants and shopping so close by. We hope to see you again soon!

"Nice Hotel"

5
User 07/09/2017

I have stayed here before. The staff is always friendly. The rooms are a nice size and clean. The breakfast area is clean and organized. Nice selection of food. I will stay here again. Convenient to I965.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback from our return customers. Hope to see you again soon!

"Our go to"

4
Claudia B, Hinesville, Georgia 05/09/2017

This is a very convenient location to everything with new accommodations and friendly owners always on premise. My fiance and I enjoy staying here because of the ease of it all. Breakfast could be better and their check in policy is a little annoying because if my fiance beats me there and its in my name hes stuck waiting on me, though we are regulars. Always things going on in the area with shopping and the small towns and if you want a jacuzi suite book early

"The perfect anniversary trip"

5
Arch M, Bowie, Maryland 03/09/2017

The entire operation of the hotel was perfect. Easy check in, good TV reception and WiFi. The beds were very comfortable and the room and bathroom were very clean.The breakfast was excellent. Best location BW has.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff! We are so glad that you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Great stay and convenience"

5
1LuckyGirl1975, La Grange, North Carolina 02/09/2017

Clean and neat hotel. Situated in a great spot for dining. Shopping amd activities. Convenient to 95. Great staff and comfortable rooms. Good amenities. Staff was helpful and gracious. Offers a nice discount card for area dining and shopping as well

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property and staff! Lots of our guests like the convenience of the restaurants and shopping so close by. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

"Good one night stay"

4
User 02/09/2017

Nice stop for one night. Good breakfast, clean and staff very friendly. Good location. Security does need to tighten up in making sure others keep volume down after midnight. I was awakened a few times by loud noise, even at 2:30am. Lady tending to breakfast did a great job!

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to review our property! We are sorry you had some issues with noise. Anytime you have any issues please inform the front desk staff at the time, even if it is 2 or 3 in the morning so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Very good option for quick stop."

5
Juanjo A, Ferrara, Italy 30/08/2017

The room includes all needed stuff. Bed is very comfortable. Including even equipment for persons with reduced mobility (it was not our case though). But what really impressed me was the attitude of their personnel. It was my las of a series of 5 BW in a week. And I can say that by far they were the most gentle of all. It really looked like they wanted to have us a pleasant stay. I sincerely thank it.

"Travel stay over"

5
Pinebarron72, Pemberton, New Jersey 29/08/2017

My family and I love this travel destination. Perfect distance from NJ to South Carolina. To avoid driving all night and messing up the first day of a vacation. Price is right always friendly and clean. Wonderful breakfast and such a sweet lady making breakfast great in the morning.

"Florida Drive through rest stay"

4
User 28/08/2017

I stayed here on my way to a Florida and then coincidentally have on my way back home to NY. Rooms were clean and breakfast was convenient and a plus for me and my family. I plan on coming back here next year.

"Large Spacious Rooms"

5
Noreen M, Poughkeepsie, New York 27/08/2017

We have stayed here about 6 times over the years and I am still amazed at the size of the rooms. Our 2 Queen bed room was about 15 x 30 and the tiled floor of the bathroom was 6 x 7. This is a large room. My only complaint is the set up for the breakfast. There is plenty of sitting space, but the food is in a corner which makes it crowded and difficult to access. If they put tables in the alcove where the food is and set up the food along the long wall it would be more easily accessible for guests.

"Nice stay"

4
User 23/08/2017

Clean, spacious rooms, night front desk wasn't the friendlyist but overall good place to stop overnight. The area is great too. Very convient. Lots of shops, restaurants and very excessable to the highways

"Jewel of a hotel"

5
983dales, Pasadena, United States 19/08/2017

This hotel sets the stage for what all hotels should be. For I travel quite offen and can say my experience from many other hotel are not so pleasing. This hotel met my basic needs, priced well and a overall nice room.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. Thanks for the great review and we hope to see you again soon!

"back at "Grandma&Grandpa's Hotel""

5
Catlingrl, Beaver Dams, NY 15/08/2017

Several years ago our son & family were stationed at Seymour Johnson, we stayed Smithfield BW many times. Goldsboro BW is just bit more $$ so we came back to Smithfield. Always clean and comfortable. At checkout gentleman at desk reminded me that copy of receipt would be emailed, made me feel like getting copy then was a chore. Didn't know when I would check email, so opted for hard copy. Accessibility was very good for husband, disabled by stroke.

"Best Western Reniew"

4
D9204SFgeorgep, JACKSONVILLE, United States 15/08/2017

Hotel met all of our expectations. We were just looking for a convenient place to spend the night while traveling. Hotel had signs along the interstate highway, but was not easy to find. GPS confused us also.

"Make this hotel your number one stop."

5
User 14/08/2017

I will contiinue to stay here at least yearly it is very convenient right off 95 and the staff is very helpful and friendly. The rooms are very clean and beds very comfortable we had a very nice breakfast from fresh fruit to delicious waffles. I am a big coffee drinker and it is available 24 hours

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. We appreciate the positive feedback and recommendation. Hope to see you soon!

"Great place to stop off and relax"

5
User 09/08/2017

The rooms were very clean. Beds were comfortable and the breakfast buffet was far better than many we have been to in the past year. We would return when we are in this area of North Carolina again. The staff was friendly and helpful especially Delores at breakfast.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for your generous review of our property. We are glad you enjoyed your stay with us and we hope and we hope to see you again soon.

"Good Hotel with a good price"

4
Michael O, Ottawa, Canada 08/08/2017

This is the third year in a row we have stopped here on our way to Florida. As in past years the staff our extremely friendly on check in and check out and truly make you feel welcome. The hotel is always clean and the morning breakfast has hot and continental items that are fresh. Will continue to stay here if they continue with the the quality. The only negative is the roads around the area are a little complicated with an odd traffic circle that can be confusing, and GPS does not really help.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for your kind words and awesome review! It is great to get feedback from our regular customers. We are so glad you have been pleased during your stays with us. We like to know you are receiving a consistently pleasant experience. Hope to see you again soon!

"Mini family vacation"

4
StephanieDY, Thornwood, New York 08/08/2017

This was our second year staying at this Best Western and it was great! The room was very clean and up to date and the beds were comfy! The breakfast was pretty good and the pool was great! Good location and

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are pleased to hear that you have been satisfied during your stays at our hotel. We hope to see you again soon!

"Great hotel off of 95"

5
Daniel P, Hanover, United States 07/08/2017

Perfect place to stay off of I-95. Rooms are spacious and clean, breakfast is presented nice and in a clean area. Pool is always clean. We stay here every year on our way back from Daytona. Nice area to eat and shop

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We love hearing from return guests, we are so glad you have been pleased during your stays with us. We appreciate the positive feedback. Lots of our guests like the convenience of the restaurants and shopping so close by. We look forward to seeing you again soon!

"Was nice"

3
telvin1, Jacksonville, Arkansas 01/08/2017

This place was nice and in a good area but for that price I would expect something nicer. If they dropped there prices I would recommend this place to anyone visiting the area. They are in a prime location for Smithfield but there are nicer hotels around that are the same price or cheaper.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for taking the time to write a review and choosing our hotel. We are sorry that you feel the price is above what you expected for the room. We are in the process of renovating all the guest rooms, as well as the rest of the hotel. We hope that you stay with us again in the future.

"Great location right off 95"

5
corky1948, Springfield, Virginia 01/08/2017

Very friendly staff, comfy beds, great location. Front desk person not only gave me a discount card when I mentioned we were meeting friends for dinner, she gave me one for them too. It was nice having a good place we could eat at without having to get back in the car after a nine hour ride.

"It was good."

5
User 31/07/2017

The only problem I had was the room had an odd odor. Not sure what it was. We spray some room deodarizor and that helped. I know the hotel can't control the roads, but the center the hotel was in was confusing to navigate.

"Comfy stay"

5
Dave S, State College, Pennsylvania 30/07/2017

Danielle at the reception desk was extremely cordial and made you feel very welcome. The room was very clean and the bed comfy. The wifi was easy to get into and strong enough to keep us in it without kicking us off.

"Best says it all "

5
scootert2, Deland Fl 27/07/2017

Needed a place to stay,and can rely on Best Western ,al though some just need a tune up.Leaving from Deland Fl to visit my wife sisters were she found them from Ancestry.She been looking for them 25yrs.So we stopped in Smithfield at the Best Western.Was greeted with a smile and we got our room,from that,walk in and you can see up grades being down,no smell,new lights being installed.We went to our room,and it was clean fresh smell,I had a handicapped very clean,no signs of mold.I would definitely stay again.This Best Western is just plain,not a plus or premium hotel.So when your going in that town,stay at hotel.Hats off to manager and super staff,Thanks a good night stay and breakfast.

"Wonderful experience"

5
kathyj540, Mineral, United States 27/07/2017

We stayed at Smithfield, NC two nights at the Best Western. Check in was quick and easy as well as check out. Room was very large and clean and breakfast was great. The bed was extremely comfortable. We stay here every trip to South Carolina. All staff was very friendly and polite and eager to assist. At this location you are close to everything.

"Great for family"

5
User 27/07/2017

Very clean well taken care of property. I have seen the complete opposite down south. But this was an affordable quiet place to stay. Would stay again. Front desk staff polite. Free breakfast and HBO.

"Great place to stay with family"

5
Michele B, New Jersey 25/07/2017

Plenty of restaurants, movie theater near by, very nice room. Comfortable and made you feel at home. Great place to stop over on the way home. I would have liked to stay more nights if we had the time.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are so glad that you had a enjoyable stay with us. All the restaurants in the area make this a easy stopping point. We hope to see you again soon when you are traveling in our area!

"Clean"

5
65walterf, Shady Side, Maryland 17/07/2017

Always enjoy our stay at this hotel. It's a good stopover on our way to and from Florida. The room is clean. All the channels work on the TV and the breakfast offered was reasonable. We will be sure to stay here on our next trip south.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback for our return customers. Hope to see you again soon!

"Nice place"

4
James S, Lancaster, United States 17/07/2017

Easy off/on from route 95 as we were heading south. Lots of shops nearby to browse through. Many choices of food, both fast food and sit down dinning. Pool was great entertainment for the kids. Breakfast was good. Enjoyed making waffles.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! Lots of our guests like the convenience of the restaurants so close by. We are happy to hear you enjoyed your stay with us. Thanks for the great review and we hope to see you again soon!

"Passing thru"

5
Kdub74, Florida 13/07/2017

Our family stopped here for the night to sleep, just passing thru the state. The night auditor gentleman was very nice, fast check in. Rooms were large with two queen beds. Free continental breakfast.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us. Hope to see you again soon!

"Unhappy guest"

2
User 12/07/2017

Rooms not up to expectation. Cheetos under the table in the room and some sticky spots of something that looked like Sprite or something on the bathroom floor. I never go without bootie socks in any hotel room, but when I went into the bathroom I stuck to the floor in spots. Noise was ridiculous. The breakfast they served, if you can call it that, is cold microwave eggs and sausage you could build a rock garden with. Not a good place.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. In the future, anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Just ok"

3
NatalieTheExplorer, North Brunswick, New Jersey 10/07/2017

We stayed there on the way from Florida. This hotel was clean and it was only only one positive thing. Breakfast wasn't impressive- we had way better quality food in the similar places, uncomfortable beds and very thin walls that you can hear everything, smelly heavy humid air in the room,loud air conditioner. This place had good reviews that why we choose to stay there, but it wasn't anything special about it

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to review our property! We are sorry you did not have a good experience during your stay. Anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Recent Visit"

5
D5168IYcharless, Chester, United States 10/07/2017

The hotel employees were excellent. The motel was in great condition and and a great place to stay for the night. The breakfast was good. Check in was smooth, even without having a reservation. Would recommend this motel if you are looking for a place to stay while at the outlet shops in Smithfield, S.C.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff! We are so glad that you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Nice clean hotel in a great location"

4
User 09/07/2017

Stopped here on the way to Florida. Hotel is right off I-95. Comfy beds, rooms were nice and clean. Pool was OK. Great location, lots of restaurants, a movie theater and outlet mall. Would stay again.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Great price"

5
Nancy M, New Egypt, New Jersey, USA 06/07/2017

We stopped and got a great price, nice clean room, comfortable bed. Good service, the usual hot breakfast, but good hot food. Will definitely stay here again when in area. If looking for reasonable price room, stay here.

"BEST EVER!"

5
337shirleyj, Rochester, New York 02/07/2017

LOoks like brand new beautiful three story hotel ! Best Value I've ever had! Wonderful amenities and Luxury at a bargain price. Feels like your at a luxury hotel that would cost hundreds more, and a helpful staff as well

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We are so glad to hear you had a enjoyable stay with us. It is our goal to offer a clean place to rest at a great value for our customers. Thank you for the great review! Hope to see you again soon!

"Enjoyable Stay"

5
User 01/07/2017

We stay at this Best Western Inn at least once a year on our trip to Vermont. Employees are always very kind and helpful. Our room is always clean, well stocked and our queen beds are comfortable. It's a very nice place to stay with many restaurants and shopping in the area.

"Always a good stay"

4
C0vertCritic, DELTONA 26/06/2017

This hotel sits off I-95 so you do not get the road noise and is always clean and comfortable. The staff is always friendly and helpful. Breakfast could be a little more expansive but is adequate and filling. We like the area to stop since there is shopping for something to do until bedtime. We at at the Mayflower Seafood in Smithfield proper and it was good if you like seafood and alot of it. We order the small shrimp basket dinner and two plates to share.

"Very comfortable"

5
User 26/06/2017

The room was very clean, I'm OCD when it comes to hair everywhere and cleanliness.i looked for it... none. It definitely met my standards and the breakfast was way more than i expected, that alone will have me coming back. The lady cooking the food is sweet and friendly, she washed her hands a couple of times while i was eating. The location is in a busy area (huge shopping center), but It was very quiet and i rested well for the three days i was there. The maid service was awesome as well.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us! We do take pride in the cleanliness of our hotel and want each of our guests to have an enjoyable stay in a nice, quiet, and clean room. We look forward to seeing you again soon!

"Good location. Things to do and plenty of restaurants."

5
James C, titusville fl, United States 26/06/2017

It feels safe to stay there every time. Conveniently located to many stores and restaurants. The coffee is good and always available. Check-in using travel coupons is very easy. As is checkout. Sometimes, we have time for breakfast as well and it is good, with hot and cold choices. We will continue to choose this BC annually. Recommend it highly to others, who might also enjoy Outlet Center or movie house

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the positive feedback and recommendation. We are so glad you have been pleased during your stays with us. Thanks for the great review, hope to see you again soon!

"Way below BW Standards"

1
ChelseaSunMgmt, Miami Beach, Florida 25/06/2017

While this hotel has a great location off 1-95 in Smithfield near the Carolina Premium Outlets, in a stretch full of restaurants and many other conveniences, the place itself really needs some attention. The lobby area is ample and comfortable, and indoor pool seemed nice enough (we were too tired to use it). But upon entering our large room, we were hit by an overpowering musty stench that as tired as we were (after a 10 hour drive) there was just no way we could just go to sleep in. We thought it might have to do with the fact that the A/C in the room was off and it was hot outside, or the filthy, and really disgusting look carpet in the room that looked contagious, so we turned it on full blast and went to get febreze. When we returned, the odor wasn't as pungent, but still noticeable enough that we nearly went through half a bottle of febreze to make the room bearable. Only then were we able to bear it and settle in. Even then, we never walked on the floor barefoot, and were glad we brought our own toiletries (the in room ones were so few and smelled terrible). During the night, the musty smell returned so strong it woke us up and again we had to febreze. We woke up extra early the next morning and left as early as we could. All in all, never again....

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We appreciate you taking the time to write a review. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. We make courtesy calls after our guests check in to make sure everything is satisfactory with your room, looking back at our records looks like we did make a courtesy call to your room, and if you had advised us of any of these issues we would have been able to take appropriate actions. We've had the ac unit checked for any smells and they did not find any. Since you brought to our attention the carpet in the room, we are having someone come in and shampoo the carpet in that room. If you ever need any extra shampoo, lotion, etc. we always keep it at the front desk and can bring it up to you if needed. In the future anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Overnight stop"

5
carolkK1723TL, Maryland, United States 24/06/2017

Stayed in 1 bedroom King room with micro wave and mini frig. Room had a desk and chair and arm chair. Room was good size, clean and up to date. Bathroom had the best shower head ever! Rest of bathroom was also good.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are glad to hear you had a enjoyable stay with us, and found your room clean and comfortable. Thank you for the great review! Hope to see you again soon!

"Nice"

5
User 22/06/2017

Clean, quite, and friendly helpful staff. Multiple restaurants within walking distance. Shopping a short drive away if wanted. Overall very nice hotel, will definitely stay there again. It is just off the highway but far enough you don't here traffic going by all night.

"Best hotel"

5
User 21/06/2017

We really enjoyed our stay. The room was clean and fresh. Lots of items on the breakfast bar. Maids were very friendly The lobby is beautiful and clean. Enjoyed the exercise room. Close to restaurants.

"Very nice"

5
Ron B, Myrtle Beach, South Carolina 21/06/2017

Stayed here overnight. Very nice place. Comfortable bed, friendly staff, OK breakfast. After leaving and driving 150 miles I realized I had left my wallet in the room. Called and a staff member immediately went to find it and agreed to FEDEX it to me so I wouldn't have to drive all the back to NC. Wonderful customer service.

"Excellent As Usual"

5
pagejb27, New Smyrna Beach, Florida 17/06/2017

As with a couple of other Best Western locations, we stay here on a regular basis. It is clean, staff is pleasant and helpful and various restaurants are within walking distance. Fuel is convenient and the location is near Rt. 95.

"Stopover "

5
User 08/06/2017

This is our second time in two years that our travel has brought us here. Very clean hotel with friendly staff. Breakfast was good with a couple hot options. Parking lot is well lit, and there is virtually no road noise

"Location Location Location"

5
Margaret L, Belg 08/06/2017

My husband and I travel between Florida and Maine or NJ 4 times a year. This was the first time we chose Smithfield and the Best Western. We were very happy with both the accommodations and the location's proximity to 95 and restaurants within walking distance. It is our new stopping point in NC. Checking in and out was a cyber experience, all done via mobile app. Did not need service from staff during our overnight stay which means all our needs were met.

"Another great Best Western!!!"

5
Michael S, CLARKSVILLE, United States 07/06/2017

This hotel meets all the great standards that make Best Western our favorite hotel. Quality for the price. Friendly staff. Super clean, great beds and the best pillows ever!!! Very convenient to all Smithfield NC has to offer.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Still good"

4
Adak C, Virginia Beach, Virginia 01/06/2017

We have stayed here a few time in the past stopped by again. It is still very good. The staff is quick and friendly. The hotel is in good shape and has everything you will need for your stay. I will be back again.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We love hearing from return guests. Glad you enjoyed your stay with us. We hope to see you again soon!

"Smithfield"

5
williampP9724JS, Narragansett, Rhode Island 01/06/2017

This is the third or fourth time I have stayed at this particular inn and I enjoyed my stay. It is in a great location for me when I am traveling north from Florida. I like it as it is about 500 miles from home and leaves me a short day (5-6 hours) to my daughter's house in Annapolis. I make this trip 2-3 times each year.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are pleased to hear that you have been satisfied during your stays at our hotel. We appreciate the positive feedback. Hope to see you again soon!

"Never disappointed"

5
Yinny59, North Port, Florida 01/06/2017

Always excellent New and improved breakfast since our stay last August bee live this hotel! Always stay here when heading North. Rooms are clean beds are very comfy. We look forward to ou trip north and our stay here ne t year!

"Enjoyed my stay"

4
User 31/05/2017

Stayed 3 days 4 nights. Other than a slight musty order in the hallway (second floor) the hotel met all of my expectations. Excellent sized rooms, huge and clean bathroom. Decent breakfast. Would definitely stay again.

"Great hotel"

5
kristeng451, Wilmington 30/05/2017

Hotel was nice and clean. Rooms were spacious, 2 doubles was perfect for our family of 4. Pool was perfect for kids to play, breakfast was nice. Several restaurants and outlets within walking distance.

"Super in every way"

5
A3571WOrobertm, Springfield VA, United States 23/05/2017

I had seen all of the positive Trip Advisor reviews when making my decision to stay here. We saw it all for ourselves when we got to Smithfield. The room, for being an I-95 stopover in a small town, was fabulous. It was at least 225-250 square feet. We had plenty of stretch-out room. The front desk greeting was efficient and pleasant. The room A/C was great. The fitness room was spartan, as most are, but I used some dumb-bells and did some stretching. The breakfast was standard as well, but hot things were hot and cold things cold. I would recommend this to ANYONE needing a place to say along 95 in North Carolina.

"Nice Hotel"

5
Calivia, Selden 22/05/2017

Have been traveling a lot and have been choosing mostly Best Western locations. This is due to the chosen hotels being very clean and in good locations. Smithfield is right off I95 and the convenience to restaurants or shopping is walking distance. The hotel outside in great shape and same inside. I was greeted right away by a very happy face and was able to get a fresh cup of coffee in the lobby. My room was clean and comfortable. Staying again in July.

"A Great Rest Stop"

4
Ssr6sd, Parlin, New Jersey 22/05/2017

Always stop at this Best Western on the drive north from Florida. The rooms are clean and spacious and the staff is very helpful. The breakfast is good with various items to choose. There are many restaurants in the area as well as lots of shopping if that's your thing.

"SMITHFIELD REVIEW"

5
User 22/05/2017

An exceptionally clean Best Western. The front desk staff was both professional and friendly. The express check out process made the final process amazingly easy. I will seek out this specific Best Western for my overnight stays during travels up and down I95.

"Clean, Comfortable, Convenient"

5
kjd13, Sumter, South Carolina 21/05/2017

My husband and I stayed here in order to attend the Wings over Wayne Airshow in Goldsboro. Everything was booked solid in Goldsboro so this was our next choice. We were very pleased with our stay.... the room was very clean, nice bedding, very comfortable mattress, lots of pillows (although we always pack our own since we like our flatter pillows), plenty of towels for two, excellent air conditioning, nothing smelled like tobacco smoke, convenient in-room microwave and fridge, easy checkin, quiet room, and the breakfast was adequate. We loved being able to walk to numerous places to eat - the San Marcos Mexican Restaurant was especially good. We would stay here again, for sure.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Comfortable and Convenient"

4
dittofred, The Villages, Florida 18/05/2017

This Best Western is right off I-95, in an area with many restaurants and outlet stores. Check in was a breeze. The room was clean and comfortable. The breakfast buffet was great with a good variety of items. This was our third time staying at this hotel.

"Excellent Plsace To Stay"

5
User 17/05/2017

This is a clean, quiet, comfy place to stay while traveling. Just add an indoor pool and a fitness room ( which they have), and free wireless, and it is a perfect restover. This place could easily be a BW Plus, but apparently, corporate has blinders on, for whatever reason. I have stayed in BW Plus locations that do not even come close to this place!!! Did I mention a great Breakfast buffet, complete with eggs?!!!

"Short stay"

4
User 12/05/2017

I was travelling to Georgia from New Jersey and stopped here for the night. The room was clean and very comfortable. The front desk clerk was friendly and quick check in and out. Lots of restaurants nearby.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us. We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. Thanks for the great review and we hope to see you again soon!

"Comfortable"

5
N8TVNYRKR, Weeki Wachee, Florida 09/05/2017

Clean, quiet, comfortable and courteous and friendly and professional staff. Plenty of shops around and choices for dining. You can even get a percentage for discount on select restaurants. Perfect stay for a great price.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We are happy you found your room to be clean, quiet, and comfortable, as those are our top priorities. Our staff does their best to give everyone a warm welcome. You are right we do have plenty of shopping and restaurant options, hope you got to take advantage of the discount at one of the restaurants. Hope to see you soon!

"Best stay ever"

5
User 09/05/2017

Our stay was the best. Clean comfortable rooms. Price was right. Staff was pleasant and professional. Breakfast was average but okay for a quick start in the morning. The location of the hotel was easy to locate so is a favourite for us when trav like g.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are glad to hear you had a enjoyable stay with us, and found your room clean and comfortable. It is our goal to offer a clean place to rest at a great value for our customers. Thank you for the great review! Hope to see you again soon!

"Comfortable stay"

4
User 09/05/2017

Good value for the overnight stay ... to visit family. Good shower and mattress. Friendly staff. Only thing I noticed was the breakfast area closed about 9:20, which was 10 minutes early.breakfast lady was very nice, but seemed in a bit of a hurry to be done, although she did a beautiful job cleaning up.

"Great Place to Stop on a treavel"

5
pedromI7345KR, Sanford, United States 09/05/2017

Very Good accommodation with an excellent service, very convenient location just what we need for our trip Good Breakfast to recharge the WIFI works perfect an overall great experience the front desk was ready and address every question very professional

"Best Westen Smithfield"

5
William R, Mt Dora, United States 06/05/2017

This hotel is a regular stop when we go to Virginia ti visit family. It is always clean and staff is always friendly. And I feel I get a great value Would recommend this motel to anyone who would like to stay there.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We love hearing from return guests, we are so glad you have been pleased during your stays with us. We appreciate the positive feedback and recommendation. Thanks for the great review! Hope to see you soon!

"R W Becker"

5
User 01/05/2017

This was a very good stop. We will be with you again on our way back to Florida in October. Clean room,excellent service. Easy on and off highway. Good breakfast, hot food was hot and coffee was good. A highly recommended stay.

"Road trip"

5
Sharon G, Hollywood, Fl 26/04/2017

This hotel was lovely. The room, staff, and breakfast were perfect. Especially liked the location which allowed us to walk to dinner at the Texas Steak house, Starbucks (a real treat) and Cold Stone! My husband and I will definitely return!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are so glad to hear you enjoyed your stay with us. Hope you got to take advantage of the 10 percent discount offered at Texas Steakhouse with your key card. We hope to see you again soon!

"The right hotel for while you are on the road"

3
marcellapaz, Long Branch, New Jersey 21/04/2017

This hotel is basically a place where to sleep while your travel to another destination. It is clean, beds are ok, the bathroom is spacious and clean, and it didn't smell cigarettes. AC was working just fine. It is very convenient, close to food places and the price was very reasonable compared to other in the same area. It offers a continental breakfast, and here is where the 3 stars fit, the place for the breakfast area needed to be clean, garbage was piling up, counters dirty, tables needed to be wiped. The food was OK, just to grab something on the go, they did have a waffle machine!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review, we appreciate our guest feedback. All the restaurants in the area make this a easy stopping point. Thank you for letting us know about breakfast, we will address our breakfast attendants and front desk staff to make sure it is being cleaned and kept in order at all times. Hope to see you again!

"Clean, welcoming, good night's sleep"

5
ctheworld024, York, Pennsylvania 20/04/2017

I stopped at this Best Western on my way home from FL. It is conveniently located just off 95. At check in the friendly front desk clerk asked me about my trip and I told her that I had stayed in another hotel on my way down to FL and that the noise from other guests had kept me awake there. She gave me a room down the hall, away from the noise of the elevator and other guests walking around. When I got to the room I found a notice on the bed with this hotel's no noise policy. I had never seen such a thing in a hotel before. It basically let all guests know what we should already know, that after 10 pm loud noises should not be made and that if there are multiple complaints you will be asked to leave. After my experience at the last hotel I stayed in, I was grateful for this policy. I am a light sleeper and I can honestly say I had a peaceful, totally quiet, comfortable sleep at this hotel! The bedding is soft and cozy, the climate is easily adjusted and the room is quiet. In addition, it has everything you might need like a coffee maker, fridge with freezer, microwave, shampoo and soap and it's all clean. The fitness center looked nice, I checked it out but didn't really work out in it. There are many restaurants nearby, within walking distance. I walked to Chipotle and enjoyed having a gluten free, more nutritious meal rather than fast food. All in all, this Best Western was as good as it gets for a hotel in this class and the location was perfect for travelling on 95. Highly recommend!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us! We do take pride in the cleanliness of our hotel and want each of our guests to have an enjoyable stay in a nice, quiet, and clean room. The "Good Neighbor Policy" is something we feel is the first step to ensure minimal noise complaints. We hope it encourages guests to be respectful to one another as well as quick report of noise so we can correct them, and ensure everyone has a comfortable, quiet stay. The outlets as well as the many restaurants close by make this exit an easy overnight stop off of I-95. Thanks for the great review and recommendation! We hope to see you again soon!

"Best Western Smithfield very good Hotel"

4
User 17/04/2017

Very clean, recommanded! Clean room, very comfortable bed, hudge room. Nice swimming pool, close to bunch of factory outlet, close to higway. More expansive compare to some other low end motels but much more comfortable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and recommendation! We are glad you enjoyed your stay with us. Hope to see you again soon!

"It is the Best"

5
aalex998, Townsend, Delaware 16/04/2017

I wish all hotels were like the Best Western in Smithfield, NC. I wrote this same review 2 years ago and found the hotel did not disappoint. The rooms are very clean, well appointed for many needs, and the staff are friendly and very helpful. I would choose and recommend this hotel to my family and my friends. Thank you for your consistently well kept hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the positive feedback and recommendation. We are so glad you have been pleased during your stays with us. Thanks for the great review, hope to see you again soon!

"Great Hotel"

5
Ken7raine, Berwick, Maine 14/04/2017

Easy on and off to this hotel. Hotel is just great. Rooms are great and beds very good. Very clean hotel with nice pool and work-out room. Have a nice restaurant for dinner if one wishes and a great breakfast . Great stay. Any one would love this hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Best Western Smithfield"

4
scfd291, Myakka City, Florida 12/04/2017

The hotel exterior was clean and new looking. I had asked if this was newly built but the clerk said that it was about 12 yrs old! The lobby and breakfast area were clean and bright and very appealing. My room was larger than a typical double bed room and very clean. There are many restaurants that are within walking distance. I would definitely stay again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Our hotel is about 12 years old, we try to keep the hotel as up to date as possible. Glad to hear you enjoyed your stay with us. We look forward to seeing you again soon!

"Quick Stopover"

5
User 11/04/2017

I have stayed here three times over the years as a stopover on the way to Disney. We are always pleased as the rooms are clean, spacious and reasonably priced. The free breakfast is a great perk. There are numerous dining options in the area as well as a movie theater next door.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property! Lots of our guests like the convenience of the restaurants and movie theater so close by. We are happy to hear that you enjoyed your stay with us again. We hope to see you again soon!

"Great place to stay"

5
Amy C, New York 10/04/2017

We stay here whenever we travel down south. It's right off exit 97 and there are numerous stores around. It has a great breakfast and a very nice pool with big towels. Not those baby ones you get at every other hotel swimming pool. Rooms are nice and have all the comforts of home and reasonably priced. You won't be disappointed.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback from our return customers. Hope to see you again soon!

"An overnighters gem in Smithfield."

5
kurtjb, Island Park, New York 10/04/2017

Great place to stay. Friendly staff, clean rooms good breakfast. Our choice when traveling to Florida. Easy check in. Comfortable rooms. Beds have sealed bedbug mattress covers which is a huge plus and puts our minds at ease.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Great stopover on way to Florida"

5
RJT117, Holbrook, New York 08/04/2017

Great stopover on our New York to Florida trip. We usually stay in another local hotel but based on recent travel site reviews, we stayed here and were glad we did. Clean, comfortable, quiet........well maintained. Average but adequate continental breakfast and close to restaurants, shopping, etc. We'll be back.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank your for choosing our hotel and taking the time to write a review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"A Can't Miss"

5
Jose B, Wilmington 28/11/2016

Great Staff.Great Ammeneties.Shops and restaurants within walking distance.Rooms were in excellent condition.Spent 3 nights at Hotel visiting family and enjoying Thanksgiving weekend,a definite top 10 in my book.Excellent value.You will enjoy it.

"Excellent hotel for the cost!"

4
User 27/11/2016

I have stayed here numerous times over the past years. I find it is extremely clean and comfortable. It is conveniently located (walking distance) to outlet malls and good restaurants. They offer many discounts at local restaurants and other facilities when you show the room key. Staff is helpful and accommodating. Breakfast is good. The price is lower than many other nearby hotels but the quality is not.

"So nice"

5
Janet D, Hinesville, Georgia, United States 26/11/2016

Although I stayed there Black Friday night and the outlet stores were filled with shoppers at this exit, the Best Western was quiet and nice. There are so many restaurants at this 95 exit & a large movie theater behind the inn - a great place to stop. There is a train that goes by complete with horn, but I only heard it when I was awake. The breakfast was your usual - the area was clean & pleasant. The staff was very kind. I will stay there again on my next trip!

"Best Place to stay."

5
Jeff G, Werleys Corner, Pennsylvania, United States 25/11/2016

Great comfy room. Fine breakfast. Polite staff. Great place. And, an indoor pool!!! TV reception excellent. Good blankets. Great lighting. Quiet too. Nothing more to say that would be better that what I've said.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are glad to hear you had a good experience at our hotel. Hope you can stay with us again sometime soon. Thanks for the great review!

"A very good deal"

4
Marymillicent, San Antonio, TX 25/11/2016

Nothing exceptional about this Best Western other than the very reasonable price. It was up to the Best Western standards. The staff was courteous, the rooms were clean and well appointed. The beds were comfortable. A very good deal!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! It is our goal to offer a clean place to rest at a good value to our customers. We are glad you found that with us and we hope to see you again soon!

"MY HOME AWAY FROM HOME"

5
earl h, Port Saint Lucie, Florida 22/11/2016

We stop at this Best Western to and from on our trips from Florida to New Jersey. ITS clean, has great rooms, the best breakfast bar, well maintained and constantly upgraded. They also have the best rates for travelers.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, and we appreciate the positive feedback about our hotel. Glad to hear you have been pleased during your stays with us. We try to keep the hotel as up to date as possible. Thanks for the great review and we look forward to seeing you again soon!

"Comfortable beds"

5
Beachlvrgrl, Mechanicsville 20/11/2016

The rooms were nicely decorated. They were big & spacious. The bed were really comfortable. They had a very friendly staff at the front desk. The breakfast was ok. I have eaten at other Best Westerns where you had a lot more to choose from for breakfast. I would definitely stay here again just because of the nice rooms.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Perfect halfway stop from NYC to Florida"

4
958claudetteb, Newport, Rhode Island 17/11/2016

Super clean and very comfortable! We stop here on every trip to and from Florida. I would give it 5 stars, but the breakfast, especially the coffee (ugg!) is terrible. I consistently complain about this to management with no results. We have to go to the Starbucks on the corner for a good cup.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to write a review! We love hearing from our return guests! We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. We are sorry to hear that our breakfast did not meet your expectations. We have looked into other options for coffee, but haven't been able to find anything suitable for all of our guests, and that will meet Best Western requirements. We hope to see you on your next trip!

"Best luggage carts we've seen, good breakfasr"

5
photobug429, Kensington, Maryland 16/11/2016

Although the luggage carts held a lot and had multiple hooks, we could not get it in the room. However, it was easy to transfer the bags from the cart to the room. Room was well equipped with 2 chairs and a work table. Reception was good. My biggest complaint was that there was no skim milk. I think I am not alone in wanting it. It is nice to have outlets in the lamps, but the plug for an iPad does not fit and I had to raise the lamp with a book to charge it.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for your feedback and review! We will certainly look into seeing what we can do about getting skim milk. We are sorry you had trouble using the outlet with your iPad, we will have our maintenance check your room to see what is going on with the outlet. In the future if you ever have any issues don't hesitate to give us a call, we are happy to help. Hope to see you again soon!

"VERY comfortable beds!"

4
pooknnook, Haddonfield, New Jersey 15/11/2016

The beds are very comfortable! Thats number one on my list and I got it for sure!! The hotel is very well kept and our room was clean and updated. The service was very friendly, the breakfast bar was well stocked and the woman working that morning did an excellent job of stocking and keeping to very clean and tidy as well as being incredibly friendly! What a great experience! Would absolutely stay again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are glad to hear you found your bed to be very comfortable, and had a good experience at our property. We want every guest to be comfortable and feel welcome during their time here. Thank you for the great review and we hope to see you again soon!

"Friendly & Clean"

5
User 14/11/2016

The nicest hotel I've stayed in thus far. Couldn't sleep much and the gentleman working the counter, Robert, was super friendly and made conversation with us. Super clean, breakfast, the whole 9 yards. The heated indoor pool is also a plus. Overall a 10 out of 10.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind words and great review! We are so glad we were able to meet your expectations and that you had a nice stay with us. We hope to see you again soon!

"Convenience and Comfort"

4
User 14/11/2016

This hotel was very pleasant and very comfortable. Conveniently located right off I95 with food and movies located close by. I actually wished I could have stayed another day. I have recommended to several friends.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the positive feedback and recommendation! We are so glad to hear you found your stay pleasant and comfortable. Hope to see you again soon!

"Recommended"

5
dt07039, DeLand, Florida 12/11/2016

Convenient to I95. Clean. Indoor pool. Small workout room but all equipment looked new in Nov 2016. Room had ironing board and iron. Also microwave and mini-fridge. Very close to nice restaurants. Outlets on lamp near bed.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us. Hope to see you again soon!

"very courteous and friendly staff"

5
751jerryl, Inman,Sc 12/11/2016

room was clean and bright. Breakfast was very good. Staff was eager to make our stay comfortable. Location hadmany good nearby restaurants. we will be staying here again when in the area. We also enjoyed the indoor pool very much

"Good Hotel and Stop"

4
C0vertCritic, DELTONA 06/11/2016

We have stayed in this location several times and find it to be clean, comfortable and good for shopping and food. We enjoy the San Marco Mexican Restaurant across the parking lot from hotel. Bed are comfortable and we always get a king bed. Breakfast is typical hotel breakfast but adequate.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We love hearing from return guests. Glad you enjoyed your stay with us. We hope to see you again soon!

"Great place to do some R&R"

4
JKB10541, Mahopac, New York 02/11/2016

Very convenient to main highway, plenty of restaurants, cinemas, pubs in the area. Not far from large shopping centers.Good breakfast choices in this BW. Well kept rooms and pleasant staff make this a good stop.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad you enjoyed your stay with us. Hope to see you again soon!

"Nice hotel. We will be back."

5
scoutcrafter, Jacksonville, Florida 01/11/2016

As a Diamond rewards member, I look to stay at different Best Western hotels. This one is delightful. Nice large rooms, comfortable beds. Only concern is the small size of the breakfast serving area. Nice amount of tables for guests and a couch with two over sized chairs, too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. Thanks for the great review and we hope to see you again soon!

"Excellent As Usual"

5
pagejb27, New Smyrna Beach, Florida 01/11/2016

We stop here regularly and the stay is always excellent. Check-in is quick, the room always clean, coffee is available, many quality restaurants near-by and we have express checkout so the receipt is under the door when we get up in the morning. Full hot and cold breakfast available. We use our AAA card to get a discount on the rate.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our hotel! We really appreciate reviews from our return guests such as yourself. We are glad you enjoyed your stay with us and hope to see you again soon.

"Smithfield Best Western"

4
Steven R, Pasadena, Maryland 24/10/2016

Very friendly people. Standard Best Western fare. Good location , restaurants are within walking distance. Clean rooms, have stayed multiple times at this location always found it to be very accommodating to our large group.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate your positive feedback about our hotel. Glad to hear you have been pleased during your stays with us. Hope to see you again soon!

"Wonderful place to stay!"

5
Monique C, Napanee, Canada 24/10/2016

Where to start.........we arrive in Smithfield during Hurricane Matthew (lucky us). We were smart enough to call ahead and book a room. When we checked in the front desk staff were very helpful and pleasant to deal with. The next day the Manager - Mike Patel was very helpful, he was able to find us a room for the second night - as we were headed to Myrtle Beach and the roads were in no condition to be travelled on yet. Thank you to Mike and his staff for making our stay enjoyable under the circumstances. I would highly recommend to anyone travelling on I95 to stay at the Best Western Smithfield Inn.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff, as well as the recommendation! As you said, it is always a good idea to book in advance. We are so glad to hear we could make your stay enjoyable under the circumstances during Hurricane Matthew. Looking forward to seeing you again soon!

"Just what we needed!!"

5
aattura, East Coast 19/10/2016

We checked in late at night after having to drive thru flooded areas and detours. We were exhausted. Check in was friendly and efficient, the rooms were clean and the beds very comfortable. The price was very reasonable as well. The breakfast was spot on and the dining room was clean. All the staff we encountered were very professional and friendly

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and choosing our hotel! We are so glad you enjoyed your stay with us and had a good experience. It is our goal to offer a clean and comfortable room at a reasonable price to all of our guests. Hope to see you again soon!

"Very Clean Property Close to I95"

5
roaming_gnome999999, Ottawa, Ontario, Canada 17/10/2016

Stopped in the way to Myrtle Beach. If you pay attention to the road signs you will get to the property just fine. Staff is very friendly and helpful. Location is very clean and is in walking distance of a number of restaurants including a Starbucks. The breakfast bar was well stocked with typical breakfast fare and was more that satisfactory. The rooms are quiet and it was easy to get a good nights rest. Will stay at this location again on our next trip South

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property. We are so glad you enjoyed your stay with us. We hope to see you again.

"Amazing Staff and Manager"

5
MCA444, Napanee, Canada 17/10/2016

We were lucky enough to be traveling to Myrtle Beach during Hurricane Matthew. We decided to stop at the Best Western in Smithfield, NC on our way down since the weather was deteriorating. Mike Patel the General Manager was working that night and both he and Viola gave us a warm welcome. We had a great night - a comfortable king sized bed in a nice room; very clean and well supplied. After we had breakfast which was included with the room (and had a wonderful variety including waffles, fruit, eggs, sausage) the hotel lost power. We decided to stay another night since it didn't sound like our route was passable and they apologized that we had to move rooms but the king sized bed was already booked. They have a beautiful bright lobby area that opens into a breakfast nook and many guests congregated there to chat while the power was out. The staff were very accommodating and no request was too much. Mike, the general manager even ended up being a travel guide as he assisted guests figure out detours to their destinations. We stopped again for a one night stay on our way back and they even remembered us. You couldn't ask for a better experience. Easy location just off the highway; reasonable rates; large, clean rooms and wonderful staff. Would highly recommend them.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for the awesome review and kind words about our property and staff! We are glad you found you found your room to be comfortable and clean, as those are our top priorities. It is our goal to offer a clean and comfortable room at good value to all our guests. We appreciate your feedback and recommendation. Hope to see you again soon if you are traveling in the area!

"On our way to Flordia"

5
LinRaysTravels, PA 12/10/2016

This was a nice stop room clean easy to get to and reasonable price. Staff was pleasant and helpful. Used my gift card but would stay again on my next trip having to pay for the room. A good place to stay!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! We are glad you enjoyed your stay with us and we hope to see you again soon!

"BW"

5
Jean-Guy F, laval, Canada 12/10/2016

A-1 quality we loved Best western as always best quality. Good location ,friendly atmosphere, close to highway, The bed was very comfortable and clean . We will try to sleep in best western most of the time when close to our location We sleep at least 12 times a years in different places

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property! We are so glad you found your room to be comfortable, clean and everything was to your liking during your stay with us. We hope to see you again!

"trip stay"

5
Joanne F, Fort Myers, United States 10/10/2016

Traveling at Best Western was more than accommodating. Presentation and appearance of facility was delightful. Entire staff over extend their caring. I was even given printed directions to a church of my faith. Fresh eggs perfectly cooked tasted great.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! We are glad you found our hotel to be more than accommodating and enjoyed your stay with us. We hope to see you again soon!

"An excellent place to stay along I-95"

5
David B, boston, United States 09/10/2016

Perfect place to stay along I-95, it's one of the best BW we've stayed in (and we've stayed in a lot). Appears new and the price is very reasonable. Breakfast very good. Staff friendly and efficient. Room very clean, no issues. Nearby San Marcos restaurant very nice atmosphere, outstanding food and reasonably priced.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for your generous review of our property. We are glad you enjoyed your stay with us and we hope to see you again soon!

"Great accommodation"

5
Elaine M. I, Fredericksburg 09/10/2016

Close to I -95, can walk to Texas Restaurant and Carolina Potteries up the street close by. Clean comfortable good value modern. It was quiet there. Internet works well. Nice breakfast included. Well lighted outside.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. We are so happy to hear you enjoyed your stay with us. It is our goal to offer a clean and comfortable stay at a good value for all of our guests. Hope to see you again soon!

"Overnight stop"

5
Joseph D, Miami, United States 30/09/2016

Very clean, very quiet, and very reasonably priced. Can't ask for much more than that for an overnight stay. Used to stay here often when passing through, but was lured away to a lesser quality hotel in another town due to the existence of a Starbucks nearby. Happy to learn that a Starbucks is now available in Smithfield.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review and choosing our hotel. A clean room at a good value is something we hope to provide to all of our guests. We are glad you enjoyed staying with us again, as well as the addition of the Starbucks. Hope to see you again soon!

"Disappointing"

2
smhellman, Ramat Hasharon, Israel 29/09/2016

Definitely should not be #1. When we came in, had to wait some time before the front desk clerk attended to our needs. She assigned us a room ( two queens) which had a very strange smell. She did change the room immediately to a similar room ( slightly bigger) after complaining. Why couldn't she given us this room when we came? The hotel was not full at all. Breakfast was disappointing. Fruit salad and fruits were not fresh etc. bathroom had only one small bottle of shampoo / conditioner. ( no body lotion or any other amenities). Very disappointing.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We appreciate you taking the time to write a review. We are sorry you we unhappy with the first room you checked into. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. Our housekeeping rarely forgets to notify us of any issues, but in this case it was overlooked, and we will address housekeeping about this. If you ever need any extra shampoo, lotion, etc. we always keep it at the front desk and can bring it up to you if needed. Our breakfast items meet the Best Western standards, but we will look into our other options for Fruit Salad. We hope to see you again!

"Awesome hotel!!"

5
Ann S, Moyock 28/09/2016

I had to go to Smithfield at the last minute for a business meeting and booked a one night stay at the Best Western mostly because of the reasonable cost. The hotel was a pleasant surprise. Great service, super clean, especially the bathroom, very comfortable bed, quiet, even cookies on the front desk. Breakfast looked lovely but could not pass up the Bob Evans nearby. Would go back to Smithfield just to stay there again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for the great review! We are so glad to hear you enjoyed your stay with us. It is our goal to provide a clean room at a good value to all of our guests. Hope to see you again soon!

"Great Stay"

5
Minton2010, North Wilkesboro, North Carolina 27/09/2016

We were in room 301 at the very end of the hall. Very quite and clean. Indoor pool nice and warm, breakfast was doable, check-in and check-out very fast and friendly. Nothing to complain about...great stay will tell friends and relatives about this nice Best Western.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review and kind words! We are glad you enjoyed your stay with us and found your room clean and quiet. We hope to see you again soon!

"Everything excellent "

5
ronalde383, Englewood, Florida 25/09/2016

Great rate, clean room, comfortable bed, friendly staff, full breakfast, adjacent to full movie theater and restaurants, could not want more. Right off the exit on 95. Will stop there on every trip, North or south

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review! We are so glad that you enjoyed your accommodations, and it was clean and comfortable. A clean room at a good value is something we hope to provide to all of our guests. We hope to see you again soon!

"Comfort Stay"

4
jkseck, Luck, Wisconsin 25/09/2016

Very clean & nice front desk staff. Breakfast was typical of most hotels that offer free breakfast in the morning. Always happy when there are a few hot items, such as scrambled eggs & sausage, & fruits. I gave it 4 stars only because walls are paper thin, very easy to hear all going on around you & in the corridor, however a very mild crowd! I would also suggest adding disposable clear plastic glasses, 12 Oz at least, for cold beverages. It's just not the same sipping a cocktail or wine out of a small paper coffee cup! Otherwise, good value, clean & comfortable!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review! We are working on putting plastic cups in the rooms due to so many requests. We hope to have them in the rooms over the next couple of weeks. We are just waiting for the shipment of cups to come in. Thank you for your feedback, and we hope to see you again soon!

"One of the best Best Westerns I have stayed at"

4
428maryf, Florida 25/09/2016

Heading to the east coast on 95. This hotel was a great find for our purposes. We had picked up a coupon book and for $67.99 we had 2 queens in a clean room with a refrig, microwave, and included breakfast in the morning. Can't go wrong. Great find.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad to hear you enjoyed your stay with us and hope to see you again soon!

"Dont stop here if"

5
VeronicaWilliam214, Yonkers, New York 13/09/2016

you want a Tv Guide channel to see whats on for the next hour or so. Stay here if you wish a very good place for a clean fresh place with a nice quiet sleep. Yes, there were a few trains blowing but tjey didnt wake me up. You would already have to be laying tjere pretending to sleep for to hear them. 4 clean nice soft towel sets here. Staff speaks the English language well.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. You are correct we do not have TV guides in the rooms, we have talked with the cable company and it is not a option for us to have TV guides. We are glad you had a clean, fresh, and nice quiet stay. Hope to see you again soon!

"Great stay at great value!"

5
User 12/09/2016

This hotel appears to have recently gone through renovations. Everything inside is appearing new/updated and very spacious!! Breakfast was outstanding! Very close to everything ever needed. This location has everything for the value paid. I am definately keeping this location on my list for travel needs!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! We do try to keep the hotel updated, and do a couple of things a year to keep it up to date. We are glad you enjoyed our breakfast. We hope to see you again soon!

"Perfect location!"

5
Linda H, Raleigh, North Carolina 10/09/2016

Spent 2 nights and will stay here again when I come back to this area. Breakfast had a lot of selections. Location gave you shopping options, variety of restaurants, closeness to Interstate, and even a movie theatre close by. Staff was friendly and helpful. For a female senior citizen traveling alone, I felt very safe and comfortable here.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the awesome review! We are so glad you enjoyed your stay with us. Our area does have plenty of restaurant options and shopping. It is our goal to make sure each guest feels safe and comfortable during there stay with us. Hope to see you again soon!

"2nd stop on road trip"

5
Jeffrey J, Saint John New 31/08/2016

This was a stop where you wish you had more time. But after a long day of driving in 110f heat we pulled in after 7pm. We were surprised how good this hotel was, and now know why it was top rated by tripadvisor for Smithfield. This hotel is right off the I -95. The rooms are good sized and it had a fridge and micro. What a beautiful area too, with tons of restaurant options really close by. We'd already eaten so we swam in the large actually warm heated pool, that is indoor. We then walked to Starbucks, and made it back to watch some Olympics. The breakfast is okay. It is what you'd expect at the price point. The price was really good. Overall recommend this place.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and your kind words! We appreciate your feedback and hope to see you again soon!

"Get Place to Stop!"

5
Kathy A F, Norfolk, United States 26/08/2016

I decided to stop because I did not want to do my trip in one full day. I liked the Outlet Mall that was near by. I wanted to stretch my legs after sitting and this was a good way to stop, rest, and shop. The motel was very clean. The bed was comfortable. Staff was very friendly. The check-in clerk answered my questions about a special program that Best Western was having. I was pleasantly surprised that I received a phone call asking me if my room was satisfactory after I had checked in.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you choosing our hotel and taking the time to write a review! We are so glad you enjoyed your stay with us. Hope to see you again soon!

"Great Stay!"

5
User 25/08/2016

Stayed for 3 nights and found the staff very helpful and the rooms very comfortable and clean! Good location and discounts at local restaurants and attractions. Will definitely use again in the future.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us and our staff was helpful, and the room was comfortable and clean. We hope to see you again soon!

"Easy stop off 95 with good service"

4
LookingForWarm, Philadelphia, Pennsylvania 24/08/2016

The intersection is a bit odd, but this hotel is right off 95. The staff was very friendly. You can easily walk or drive to the nearby outlets. The beds were comfortable. Our boys enjoyed the indoor pool. Breakfast was the standard fare.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! The traffic pattern has changed over the last few years and can be difficult to get to us. We are working with the town and DOT to get proper signage put up soon, so maybe that will help with the confusion. We are glad to hear you enjoyed your stay with us and took the time to write a review. Hope to see you soon!

"Enjoyable Stay"

5
Arthur H, Clearwater, United States 24/08/2016

NIce, comfortable, clean rooms with friendly, helpful staff. Quiet and relaxing. Grab n Go breakfast needed to be put up on time, but at least there was SOMETHING at 5:30 a.m. This was our second stay here and we'll stay here again next year, most likely.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate feedback from all of our guest, especially from our return guest. We are glad to hear your room was clean, comfortable, quiet, and relaxing. We will talk with the staff and make sure the Grab & Go bags are being put out at 5:30am. Hope to see you soon!

"Great location But...."

3
Patricia M, St. Marys, Georgia 22/08/2016

Found this hotel to be clean, well equipped with a great indoor pool and a friendly and professional staff. Close to I-95, shopping and restaurants. Unfortunately, there is a NO PETS policy and since we travel most times with our dog we would not stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. We are glad to hear you found everything to be clean, and our staff to be friendly and professional. You are right we do not allow pets on our property,

"Flawless. Again!"

5
Pinebarron72, Pemberton, New Jersey 20/08/2016

Another solid visit to this BW!!! Arrived very late at night the attendant was ready for us when we arrived. Room keys ready. The attendant could tel I was concerned about my bikes on the car. He assured me the entire property is covered by camera and police respond fast is anything is out of place. Breakfast was perfect for me and my family of four. Yogurts and sausage biscuit sandwiches were perfect. See ya next time.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! It is great to get feedback from our regular customers. Glad you have been pleased during your stays with us. We like to know you are receiving consistently pleasant experience. Hope to see you again soon!

"Clean and Neat"

5
Patricia U, Tarpon Sprngs, United States 19/08/2016

This is our third time staying at the Smithfield Best Western. After our first stay we were so impressed with the Inn that we now plan our travel times so that we can stay at this Best Western on our trips between Florida and NJ as it is about half way to our destination. Very clean, comfortable mattresses and a good quality breakfast! Hats off to the management! Pat and Zully Ur

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and kind words! We appreciate feedback from all of our guests, but it is so nice to consistently get good feedback from our return guests. We do seem to be a good halfway point for a lot of our guests. We are so glad that you find everything to be clean, with comfortable mattresses and enjoy our breakfast. Hope to see you soon!

"Overnight stop"

4
kris030, Stuttgart, Germany 16/08/2016

I was originally going to drive until reaching our destination, but got tired. The hotel is close to the highway 95 and there are lots of restaurants and shops near the hotel. The hotel is friendly and clean. Rooms were available and the price is reasonable. Military and AAA discounts are given. Cost for a room with 2 double beds was $85. Breakfast is the traditional hotel breakfast: scrambled eggs, waffles, muffins, bagels, etc. Staff was helpful and friendly. Dinning room was clean.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello, thanks for the great review! We do have several restaurants in our area and the outlets so that makes this area a good stopping point. We are glad you found our property clean and the staff friendly. Hope to see you again soon!

"Great hotel but could use a tweak or two."

4
Patricia S, Clifton, United States 14/08/2016

Arrived very late after driving 13 hours. My room reservation got cancelled due to an error on my credit card. I only had my house number on file so they couldn't contact me. Anyway the man at the desk went out of his way to help me and got me a room. The room was very big and comfortable. My only complaint was the room was too cold and the ac was not easy to control. It was either too cold or too hot. There weren't any extra blankets in the room which would have solved this little problem. Before you ask it was late and I wasn't going to call about this. The hotel was very quiet which was a bonus. Breakfast was just ordinary, nothing special. Typical continental breakfast. It could use some improvement. We didn't use the pool or exercise room so can't say much about that. The location was good but a bit confusing to get too especially at night. Its near lots of stores and the outlets. The lady who was at the desk in the morning when I checked out was extremely friendly and helpful. Helped fix the way I was checked in(name spelled wrong) and made sure I would get my points. Went out of her way to look something up for me too. Overall this was a pretty great hotel. I would have given it a five star if it wasn't for those couple of things I didn't like. I will probably return if I am in the area again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are sorry about the inconvenience of your reservation getting canceled, but we are glad that we could accommodate you. We have been keeping the air on cool during the days since it has been so hot to keep the rooms comfortable, but at night it may be to cool. We will get our housekeeping staff and maintenance to check the unit. Unfortunately it can be difficult getting to us with the new traffic pattern, in the future if you ever had trouble getting to us please do not hesitate to call and we will direct you the best we can. We are working with the town and DOT to get proper signage up soon. Thank you for your review, we appreciate your feedback! Hope to see you again soon!

"Great quality"

4
jenraines, Rochester, New York 14/08/2016

This hotel is lovely and perfect if you are passing through. Loved the hot breakfast. We had scrambled eggs, sausage, waffles and coffee and tea. Small area but very nice. Be ware the pool is very small!! Otherwise, clean hotel in a nice area with lots of shopping and restaurants. We were only there for less than a night but we're very pleased.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review! So glad to hear you enjoyed our hot breakfast. The outlets as well as the many restaurants close by are a great attraction for our area and makes this exit a good stopping point. We hope to see you again soon!

"Great access off of 95"

4
User 14/08/2016

This is a safe, clean, convenient hotel if you are traveling down or up Rte 95. The hotel is only a mile or two off the highway. Breakfast was good and eating area was clean. We would stop here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel, and taking the time to write a review! We appreciate your feedback and hope to see you again soon!

"Exceptional"

5
User 11/08/2016

This is one of the cleanest BW we have ever stayed. The staff is extremely friendly from the second we walked in. No surprises. The breakfast was typical for a BW but clean, neat and orderly. Great location right off main road. Will stay again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property. We are so glad you enjoyed your stay with us. We hope to see you again soon!

"Very clean, comfortable & conventient location for travelers and shoppers."

5
Anna B, Reidsville, North Carolina 10/08/2016

Fantastic for Outlet shopping and meeting up with friends heading north or south. Many choices of resturants in close proximity to hotel. Rooms and hotel looked like they have been refurbished and smells like new.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay as well as the dining and shopping our area offers. See you again soon!

"Stayed overnight on the way back from Florida to NJ"

4
Staci32, Charlotte, North Carolina 09/08/2016

We stayed here Overnight on the way home from Florida..Great Location lots of restaurants right near hotel as well as the Outlet Shopping Mall..The Hotel Was nice and quiet, Room was very clean and the beds were comfortable ..Location was great and right near the Outlets..

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us, and took the time to write a review! You are right that there are plenty of restaurant choices in our area, along with the outlets which makes this particular exit an easy overnight stop. Thanks for the review and we hope to see you again soon!

"A Spotless, Friendly, Bargain!"

5
Calico3, Bristol, RI 09/08/2016

The gentleman checking us in @ 11pm with our intellectually disabled adult daughter could not have been more patient & understanding! The extra hour we requested for checkout time was provided without an extra charge or hassle. I don't believe I have ever stayed in a cleaner room at any price! And the little touch of the 'towel duck' on the bathroom counter holding the shampoo & make-up remover towelette gave we weary travelers a much needed smile. Very specific printed rules regarding quiet time such as no gatherings in the hallways, or by the elevators, and warnings specified for infractions were laminated and left in clear sight in our room. We were grateful as we were able to fall asleep quickly and slept soundly, undisturbed. The included breakfast buffet had fresh fruit, eggs, sausage, biscuits, breads, yogurts, & TWO make-your-own waffle makers (no long lines there!) with fruit toppings, syrups, and even sugar-free pancake syrup for this diabetic. And the coffee was excellent, even the Decaf! The woman overseeing the breakfast spread could not have been more apologetic about having run out of bananas or more genuinely kind to everyone, including our daughter. We will definitely stay @ the Smithfield Best Western on our future southerly road trips and will recommend it to our friends as well.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review and kind words! We are so glad that you enjoyed your stay with us. It is our goal to accommodate each of our guests requests. Our housekeeping staff strive for cleanliness, as that is one of the most important things during a guest stay. The "Good Neighbor Policy" is something we feel is the first step to ensure minimal noise complaints. We hope it encourages guests to be respectful to one another as well as quick report of noise so we can correct them, and ensure everyone has a comfortable, quiet stay. Glad you took time to enjoy our breakfast, and we will pass along your compliments. Thank you for choosing our hotel and we hope to see you again soon!

"Ok stay"

5
DBanks208, Candor, New York 08/08/2016

The hotel was very clean. It was a little hard to find, but staff was friendly and breakfast is complimentary. Two complaints: 1. we were awoken at 3am by stomping and loud noises on floor above us; 2. The pillows are awful--small and not comfortable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to write a review, we appreciate our guest feedback. Unfortunately it can be difficult to find us thanks to the interesting traffic pattern, we are working with the town and DOT to put up proper signage soon. In the future if you ever have trouble getting to us, please call us and we will do our best to direct you to the hotel. We are sorry you were awoken with stomping and loud noises from the floor above you, anytime you have any issues always notify the desk so we can address the problem then. We are working towards getting some different pillow options to put in the rooms. We hope to see you again soon!

"Excellent Choice"

5
Larry M, Chesterfield VA, United States 08/08/2016

Hotel was quiet, clean and smelled refreshing, We chose it from the website. Enjoyed nearby restaurants and outlets and we received a Military discount. The rooms were large and included a microwave and refrigerator.

"Great stop-over spot"

4
Walkaboutster, Bucks County, PA 30/07/2016

This is an excellent halfway point between the NE and Florida - just off of 95 with a great choices of restaurants close by, and a movie theater. Courteous staff, very good breakfast, comfortable and quiet room with good TV and internet. What more could you want? Only item for improvement is to put better signage on how to get to the hotel, especially at night. We thought we were headed to the paring lot only to find ourselves stuck on a loop that bypassed the hotel completely.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are so glad to hear you enjoyed your stay with us. This seems to be a good halfway point for many of our guests, and since the area has lots of restaurant choices it seems to be a good stopping point. Unfortunately it can be difficult getting to us, especially in the dark. We are working with the town and DOT trying to get proper signage put up. In the future if you ever have trouble getting to us please give us a call and we will do our best to direct you. Thanks for the great review and we hope to see you again soon!

"A Peaceful and relaxing end to my vacation"

5
Sharon H, Bowie, United States 28/07/2016

First the location was perfect for all our travel needs. Check-in was quick and easy.Our room was clean and very comfortable. The Best Western has been a pleasure, a place to relax sit back and enjoy a very comfortable bed, and with amenities right at your fingertips! Well decorated lobby, rooms, hallways and breakfast room. Service was giving with a smile from all the staff. The free breakfast was great too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and kind words! We are happy you found your room to be clean and comfortable, as those are our top priorities. Our staff does their best to give everyone a warm welcome. Hope to see you soon!

"One of the best hotels on interstate 95"

5
Cijpaa, Walnutport, Pennsylvania 27/07/2016

We were a little. Leary about staying at best western hotel. We have not so nice experices . But what a great surprise, From the front desk to the clean room and comfy beds. Even the bathroom had a little bird made out of towels, like the cruise lines do with towels. A class hotel with low rates. Stopping there always when traveling on 95

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and choosing our hotel! We are so glad you enjoyed your stay with us and had a good experience. Hope to see you again soon!

"Layover for the night"

4
User 25/07/2016

The staff was helpful upon check in and out The rooms were clean and comfortable. There is plenty of pillows and blankets. The breakfast was good. The AC was very cold. We checked in at 9:30pm and there was coffee waiting for us in the room.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us and hope to see you again soon!

"My stay"

5
User 24/07/2016

The room was very clean. No problems for the short stay we had and the cost of my stay was reseaonable as well. The clerk was very pleasant to the couple in front by trying to help find them a room because they were boomed so she called a few surrounding hotels to see of they had some rooms avaiable. I thought that was sweet of her, slowed down my check in time but I booked my room on TripAdvisor so my check in time wasn't long.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! A clean room at a good value is something we hope to provide to all of our guests. Our staff tries to assist all guest find a room if we do not have anything available. Thank you for your patience during your check in, and we are so glad you enjoyed your stay with us. Hope to see you again soon!

"Nice, but typical "just overnight" hotel"

3
M-Csala, Myrtle Beach, South Carolina 22/07/2016

I was staying one night as part of a long drive south from northern NY. It was a nice enough hotel, but I can't say how the breakfast was. The eating area looked attractive though. My room was a King on the 2nd floor. Even though it was near the elevator, I never heard any noise, but I suspect that not many guests were registered. The room lay-out was typical of chain hotels, but as I sat at the desk on my laptop, the cool air from the a/c unit blew directly on me. Thankfully, I had packed a terry jacket just for that purpose. The fridge was relatively cold, so my water bottles stayed cool. Other hotel refrigerators barely cool, and/or they are impossible to adjust the temperature. This one worked better. When it came to sleep though, I woke up with a sore back. The mattress was just not firm enough, but I didn't really think about it until morning. The best thing about my stay was that the room rate was extremely low, as were the various add-on taxes. I booked directly through Best Western's online site, and got the AAA rate. All of the other five hotels in the area were priced equally low, and there were a number of restaurants nearby.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to review our property! We are sorry you did not have a good experience during your stay. We frequently get good feedback about our mattresses, but we will have our maintenance and housekeeping departments to check the mattress. We hope you will stay with us again in the future.

"Never disappointed"

5
Yinny59, North Port, Florida 21/07/2016

Always clean and friendly, just wish breakfast started earlier. Always stay here on our way to NJ to visit friends and family. We have never been disappointed. Locations is wonderful and they offer discounts at a few of the local restaurants.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review! We appreciate feedback from all of our guests, but especially from our return guests. We will look into trying to start breakfast a little earlier. The 10 percent off at the restaurants is a plus, I hope you got to advantage of the discounts. I'm glad you enjoyed your stay with us and hope to see you again soon!

"Excellent! !!"

5
Ronin10460, Atlantic City, New Jersey 20/07/2016

The Smithfield Best Western was magnificent. They have a policy where upon you can't let your kids roam unattended. In addition, no door alamming or too much noise. I was driving up from Louisiana and hust reading that meant i was going to get a good nights rest. That is enough for 10 stars.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review and kind words! Our "Good Neighbor Policy" is something we feel is the first step to ensuring minimal noise complaints. We hope it encourages guests to be respectful to one another as well as encouraging quick report of noise so we can correct them, and ensure everyone has a quiet, comfortable stay. We hope to see you again soon!

"Clean, Friendly, good breakfast"

5
User 19/07/2016

I was impressed by the friendly staff, and clean rooms. the breakfast was a full hot breakfast, and the attendant in the kitchen kept the area stocked and clean. I will keep this hotel on my list of go-to stops when traveling thru the area

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are happy to hear you had a good experience at our hotel and our rooms to be clean. Glad we are on your list of go to stops in the area! Hope to see you soon!

"Perfect in all ways"

5
User 16/07/2016

Courteous staff! Follow up call to room making sure we were satisfied! Quiet! Area very safe! Many nice restaurants within walking distance. Movie theaters within walking distance. Shower and bathroom amenities top notch! Defiantly will be our stop, every trip from New Jersey to Florida, going forward! Breakfast very good and food hostess very nice and on top of things.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! It is our goal to make sure each guest is satisfied while staying at our hotel. We are glad you had a good experience at our hotel and we hope to see you again soon!

"Great location and value"

4
Jerseygirl6262, Louisville, Ohio 15/07/2016

We stayed at this location two times this year because of the location. The staff very friendly and helpful good value. The only problem we had was the bed pillows needed replaced. Overall good experience..

"Top notch and great value - convenient to I-95 exit 95 in N Carolina"

5
ajwboca, Boca Raton, Florida 14/07/2016

meticulously clean and strong customer service orientation; no pets...no smoking...good breakfast...what more do you need? Got in around 11pm. Manager at desk could not have been more helpful, strongly supportive of both that venue and the chain overall.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We do take pride in the cleanliness of our hotel, as that is one of the top priorities during a guests stay. We are glad you enjoyed your stay with us and hope to see you again soon!

"Good value and more"

5
User 14/07/2016

Room was spacious, clean and quiet. Bathroom towels were of good quality and the shower worked great. Restaurants and shopping readily accessible. Easy access from I 95. Complimentary breakfast had a very good offering of hot and cold.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us, and took the time to enjoy our breakfast. Hope to see you again soon!

"Great stay"

5
SJS937, Dayton, Ohio 06/07/2016

We stayed at this hotel for one night on our way to the beach. What a wonderful hotel. The front desk clerk was friendly, attentive and professional. The room was clean, modern and the bed quite comfortable. The complimentary breakfast bar had many selections and the food was fresh. The price of the room compared to the value we received was exceptional. While we did not take advantage of it, there was a micro-fridge in the room. Oh, one more thing; this hotel did not accept pets- a plus in my book.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad you found your room to be clean and comfortable, as those are the most important things during a guest's stay. We hope to see you again soon!

"A good overnight rest from driving a long trip up the eastern seaboard."

5
Denny R, New York 04/07/2016

A dependable chain hotel. Spotlessly clean, pleasant bedrooms and very adequate breakfast buffet that has eggs, fruit, yogurt, juices, coffee, baked goods and waffles and more.........Oh and VERY quiet. A good staff too! Lots of chain restaurants near the hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us. Our housekeeping takes pride in the cleanliness of the rooms as that is one of our top priorities. We hope to see you again soon!

"1/2 way layover to New York"

5
User 04/07/2016

Fabulous newer hotel that I felt had a great location. You can walk to restaurants and even a cinema. I can't say enough about how wonderful my stay was. There is true pride of ownership here and it shows. Room very clean and the bed was so comfortable. Ladies, if you travel by yourself - you will love the feeling of a secure and well lighted property. Great job BW team! I will be back and I'll tell everyone who travels your way not to make a reservation without worry - this the Best Western at its BEST!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and the kind words. Our hotel has been here a little over ten years. We try to keep it up to date as possible. We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. We hope to see you again soon!

"Overnight stop"

5
User 04/07/2016

Hotel was clean and breakfast was good. It was a little tuck away and hard to see from the main road but definitely worth finding. Just a quick stop, but well worth the price. I would for sure stop here again on my travels .

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad to hear you enjoyed breakfast and found your stay with us to be a good value. Hope to see you again soon!

"Very hard to find but worthwhile"

4
Richard J, Vero Beach, United States 02/07/2016

Don't give up if you can't find this motel. There are no signs after you get off I95. It's crazy that they make themselves so hard to find but just persist. The motel itself is typical of BW-clean and well-priced. It's the best in the area.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Unfortunately getting to us is not as simple as it once was. The roads and traffic pattern has changed greatly in the past couple of years. We are working with the town and DOT trying to get proper signage put up. Any time you have any issues getting to us please give us a call and we will direct you to the best of our ability. Thank you for your feedback and we hope to see you again soon!

"Excellent Hotel"

5
amyd1206, Forest City, North Carolina 01/07/2016

I enjoyed my stay here. The hotel was clean and the service was great! You have everything you need here and it is at a great location. I would use this hotel again. Great breakfast and helpful staff.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the review and for choosing our hotel. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Great Service"

5
Deborah W, Hinesville, Georgia 01/07/2016

This hotel is very convenient to I-95. The exit has an outlet mall, cinema, and many choices for eating. There is an indoor pool at the hotel. The hotel has a friendly and helpful staff. The rooms were clean and the air worked well. It is easy to remember because it is at exit 95 on I-95.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our hotel! I'm so glad you enjoyed your stay with us! Hope to see you again soon!

"Nice stay"

3
mblawson58, Kernersville, North Carolina 28/06/2016

Hotel was nestled around other hotels, stores and many eateries Breakfast was the usual type of toast, eggs, jar fruit. I had breakfast elsewhere. Staff was super nice! internet was spotty so, I could not used it well.

"For the $$$, an excellent stay."

5
Allan T, Grasonville, Maryland, United States 27/06/2016

For the $92 we paid for the night including taxes, this was an excellent choice. Included was a hot breakfast and coffee always available in the lobby. Plus the room had a microwave and mini fridge with a freezer compartment. This was important to us as we had two icettes that we used to keep drinks cool in our mini cooler bag. Well done BW Smithfield.

"Quick stop off I95"

3
Bstitt1, Lewistown, Pennsylvania 26/06/2016

Made a reservation online while traveling home from Florida on I95 on the Best Western website. Wanted to stay Saturday night check out Sunday.When we arrived at hotel to check in the lady at desk said it bumped the date to the next day because of the time when I made the reservation. Not late it was around 730pm, she said it happens all the time but she couldn't match the rate I was given and it would be $20.00. It was late so we took it. Hotel was very clean and has a nice small indoor pool.Free breakfast with hot food. Rooms are far from sound proof, you could hear the people above you walking and moving chairs. A few places to eat and gas up at the exit.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm sorry there was a misunderstanding about the online reservation. When booking online it automatically is set on the next day, so you have to choose the date you want. We always try to encourage our guests to review the reservation before finalizing reservation. The hotel rates are based on occupancy, and weekend rates are always higher. Once again I apologize for the inconvenience and Thank you for choosing our hotel and taking the time to write a review. Hope you will stay with us again if you are in the area.

"Clean and friendly place to stay"

5
ocalatravelor, Ocala 25/06/2016

We check in late and had a refreshing welcome by the desk clerk. She was sweet and helpful. Room was clean and breakfast was everything you would need. There was fresh fruit, cereal, eggs and sausage, danish, toast, biscuit, oatmeal, waffles, bagels, cream cheese, yogurt, etc.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! I'm so glad you enjoyed your stay with us. Hope to see you again soon!

"Vacation"

5
User 22/06/2016

Excellent location, great price and excellent service. The room was awesome. The location is perfect; next to the outlet mall; Texas Lone Star Steak House and Coldstone --- all within walking distance. I highly recommend. The hot breakfast is what you'd expect --- waffles, eggs, sausages. Fresh fruit and yogurt is also available.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and recommendation! I'm so glad you had a enjoyable stay with us. Cold Stone, Texas Steakhouse, and the Outlets are definitely a plus to our location. Hope you got to take advantage of the 10% discount offered at Texas Steakhouse and Cold Stone with your room key! Hope to see you again soon!

"Best Western Smithfield"

5
William R, Mt Dora, United States 21/06/2016

This is one motel I stop at every trip north. They are always friendly helpful and efficient. Rooms are always clean and comfortable. Would recommend this motel to anyone who was traveling in the area. Nothing fancy but just a really good motel. Stay there every trip north.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your loyalty, and feedback. We really appreciate reviews from return guests such as yourself. Friendly and efficient is what we like to hear! I'm so glad that you enjoyed your stay with us and hope to see you again soon!

"Highly Recommended"

5
Robert C, Norfolk, Virginia 18/06/2016

We had no experience with hotels in Smithfield, but had looked at TripAdvisor's suggestions and decided to stay at this BW. We were very pleasantly surprised. Very helpful staff, hotel was exceptionally clean, very easy access and ample parking. Indoor pool was small, but nice to have something you can use in either bad or cold weather. Room was very clean, well prepared and quiet. Good selection of cable channels for TV, and 3rd floor room was nice position providing another level of privacy. Breakfast was included in the room and ranged from waffles to eggs to sausage to cereals and an entire allotment of pastries. Typically the staff which maintains the breakfast bar is barely attentive in most hotels. This breakfast bar was very well maintained and both ladies (a different one each day) was on top of everything that was happening on the bar. There was never any lack of attention to the condition of availability of food. Not one item of food ever ran short, yet there was a very steady stream of folks eating our 2nd morning. All of the machines (waffle and toaster) worked like they were supposed to, and all of the food was of good quality. Sometimes good first impressions do not maintain through the visit. Not so here. Our good first impression lasted through our final departure impression. Very convenbient to folks traveling I-95 as well. Great hotel, great staff, great amenities and a fair price. We will stay here again whenever we are in Smithfield.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! I am so glad that we were able to meet your expectations and that you had a nice stay with us. Hope to see you again soon!

"Easy off easy on I-95"

5
LINDA A, dunedin, fl 15/06/2016

Stayed there numerous times. Exit 95 off I-95 in North Carolina. Always very clean. Friendly front desk personnel and breakfast lady. Breakfast area always clean . Rooms big enough. The only negative we gave was the eggs, not a favorite - packaged eggs, microwaved. Sausage, waffles all good. But eggs, something better should be looked into... But like I stated - we stayed there before and will stay there again... One of the better Best Western

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review! I'm glad that you enjoyed your stay with us. We will look into seeing what our other options for eggs are. Hope to see you again soon!

"Always Enjoyable"

4
User 13/06/2016

We have stayed at this Best Western on several occasion on our yearly trip to VT. The rooms are spacious, clean, and the very comfortable beds provided for a good nights rest. We look forward to the many choices we have for breakfast. This Inn is located near many restaurants and great shopping at the outlet stores

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! I'm glad you enjoyed your room and breakfast! Hope to see you again soon!

"Clean & Modern"

5
Retirement62, York, Pennsylvania 13/06/2016

This was our favorite Best Western on our trip which included Ashville & Savannah. Very CLEAN - Room was large and very comfortable. Location to many restaurants. There were discounts to a few of them - just show your hotel key. Friendly staff....Went above & beyond to take time to answer our questions.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and hope to see you again soon!

"always dependable BW Smithfield"

5
I594IMrichardm, New York, NY 12/06/2016

When travelling between NY and Florida I try to stay at this BW. It is always efficient, clean and has a good breakfast, fitness center, etc. Nearby are several restaurants which are not the usual chain variety. It is good to find a place that time after time lives up to my expectations. I highly recommend this establishment and feel that anyone who stays here will have a good experience.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel, and taking the time to write a review! We appreciate your feedback and hope to see you again soon!

"Great stay"

5
Terry C, Saint Marys, United States 09/06/2016

The staff was great - they were friendly, courteous, and went out of their way to be helpful. The lobby and the breakfast area were clean and the breakfast was tasty. I would definitely stay there again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad you enjoyed your stay with us. Hope to see you again soon!

"Paper thin walls."

3
User 09/06/2016

Accommodations were very nice. Great location. But... I felt there was a sheet between us and the next room. they put a bunch of teenagers in next room who were fighting and whooping it up. After midnight I finally called and they quieted down some.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. I apologize for the inconvenience during your stay. Anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Primo Location"

4
JAC197561000, New York City, New York 08/06/2016

Right off 95 set in area With good selection of restaurants and outdoor discount Mall. Walk to most restaurants. Hotel Rooms are large, clean and beds are Comfortable. Only negative is Breakfast not served until 6:30. No coffee or breakfast bags to go were available.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to review our property! I'm glad you found your room to be clean and comfortable, as those are our top priorities. Our breakfast does not start until 6:30am, but we do have coffee 24 hours a day. The grab and go bags are offered from 5:30am to 6:30am when breakfast starts. I am sorry that you were not able to get anything on your way out. I do hope you will stay with us again if you are in the area.

"Use the dead bolt, house keeping doesn't knock!"

4
Suzann F, Elkridge, United States 24/05/2016

Great front desk staff at check in. Beware of housekeeping opened my door at 8 AM without knocking! And again at 9 AM! Keep your dead bolt locked! Low service rating due to invasive housekeeping staff.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. I apologize for the inconvenience during your stay. I have personally addressed this with the housekeeping staff since the incident to ensure this won't happen again. Unfortunately, there was a misunderstanding at the desk when a guest checked out. Telling the front desk your room number was out of the room. Therefore, housekeeping did not think anyone was in the room, but our housekeeping staff should have knocked on your door before entering your room. Also, we should have verified the room number at the desk. I do hope that you will stay with us again in the future and give us another chance to help you have a great stay.

"Always a a reliable stop for us."

5
Jafolla, Vero Beach, Florida 22/05/2016

We stop at this nice motel every time we travel north from Florida to Philly. Very clean room. Quiet and with a good breakfast. Nothing fancy, just filling. Nice, friendly greeting from the desk managers.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and had a nice breakfast before getting back on the road. Hope to see you again soon!

"My favorite Best Western while traveling north on I-95"

5
George K, New Port Richey 22/05/2016

This is the best hotel in the area in my opinion, my wife and I always stay here while traveling north on I-95, best value, clean, great breakfast. On this trip we could not wait for the breakfast to start, the hotel has a "grab and go" service, which consist of a snack bar, fruit and water in a neat little bag at the front desk, what a great idea, we left with our snack.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and kind words! I'm so glad you enjoyed staying with us again. Maybe next time you can stay for breakfast! Hope to see you again soon!

"Excellent hotel!"

5
Gail S, Blue Bell, Pennsylvania 21/05/2016

We have stayed in this hotel a number of times on our trips from Florida to PA. After a 10 hour day of driving on nerve-racking RT #95, this is always a calming and relaxing place to stay. Very quiet, clean, and wonderful beds to soothe an aching back. The front desk is pleasant, courteous and always assists with a smile. Breakfast here is adequate to get you back on the road again without being hungry. On the front desk recommendation we tried the Mexican restaurant nearby which is within walking distance. Excellent food - and their Margaritas are so very refreshing after a day of travel. Would not consider any other hotel in Smithfield! Definitely our "go-to" place here!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate feedback from all of our guests, but it is so nice to consistently get good feedback from our return guests. It is good to hear your stay is always calming and relaxing. Thank you for choosing our hotel. We hope to see you again soon!

"Overnight stay"

5
joancomeau, Boston, Massachusetts 20/05/2016

Excellent hotel and location. Lots of restaurants in walking distance. Bed was very comfortable and the room was clean and welcoming! We just stayed one night, as we were headed north. There isn't anything that we didn't like about his hotel.Would definitely stay again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are glad to hear your stay was comfortable and clean. We hope to see you again soon!

""Great place for travelers""

5
Ssr6sd, Parlin, New Jersey 20/05/2016

We always stay here traveling from the south to the Atlantic states. It is clean and comfortable and the staff is courteous and helpful. The breakfast is great for travelers and the accommodations are excellent. There are several restaurants in the area and the motel is convenient to route 95. Use the coupon and save some money too!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad to hear that you enjoyed your accommodations, and everything was clean and comfortable. Its great to get feedback from our regular customers. We like to know you are receiving consistently pleasant experience. Hope to see you soon!

"Great stay!"

5
Karen M, Roxboro 18/05/2016

Quiet, spacious clean room with no deodorizer spray. That is a plus since the last hotel (no name) had sprayed the room down probably trying to mask smoke smell although it was no smoking. My only complain is the small little pillows. I put two together to make one. They may look cute but are terrible to sleep on. Standard expanded breakfast but eggs were good. Would totally prefer bacon, not sausage! And is hard to find with the traffic pattern. Had to go around the round about twice, go up the road and turn around because of traffic islands.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I appreciate you taking the time to review our property. Thank you for your input and I am sorry you did not like the pillows in the rooms. We are working towards changing the pillows soon. Unfortunately it can be difficult to find us thanks to the interesting traffic pattern complete with traffic circle. If you ever have trouble getting to us, please give us a call and we will do our best to direct you. Another option is to get off at exit 97, turn onto Outlet Center drive and we are about a 1/4 mile past the outlets. Going that way it is about a mile from the exit, but worth it to miss the headache of getting off at exit 95.

"Best nights sleep and excellent accommodations"

5
Joseph U, Florida, United States 15/05/2016

Very friendly employees and helpful. The beds and pillows were so comfortable i woke up so rested for my trip. I had a request for my vehicle to be parked where i could see it and I could check on it , plus they had an employee walk and check the parking lot every hour and 24 hour cameras outside in a well lite parking lot. I felt that this also helped to make my stay more restful I have to say that all of the employees at Best Western were very friendly.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! I'm glad you enjoyed your stay with us and had a restful night. Hope to see you again soon!

"used coupon, picked for indoor pool"

5
User 11/05/2016

My room was quiet, clean, had 10 percent off dinner which I could walk to. Building was well light. Front desk person was very friendly and breakfast was great. I felt very safe. The staff was very friendly and helpful.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and found your room clean and quiet. We appreciate the feedback and hope to see you again soon!

"An oasis for long distance travelers"

4
NHBob, NH 08/05/2016

You can have confidence that you will have a very nice place to stay after driving many hours. This place seems set up for snow birds. Quiet, friendly,clean and well managed. Although the price is not low, the value is good. The route from Rt 95 to the motel is short, but very difficult to navigate. In fact, it would be very hard to describe. I would hate to approach it at night, unless I'd been there before. Whoever designed the road system around the hotel area should be shot. I think this problem is true for all offerings at this exit. Also, the normal chaos persists at breakfast, although the offerings are good. Many choices to eat close by. We will stay there again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Unfortunately getting to us is not as simple as it once was. The traffic patterns have changed greatly in the last couple of years. Any time on your way here don't hesitate to give us a call and we will direct you to us to the best of our ability. I am glad you had a nice stay with us and hope to see you again soon and thanks for the review!

"Clean, quite, friendly and good value."

4
CHARLES B, RICHMOND HEIGHTS 06/05/2016

Clean and quiet (clientele tended to be older). Very close to all food, office supplies and work related materials. Reasonable price. I would definitely stop here again if I am in the area and recommend it to my co-workers. As with most hotels this year, they have switched to fake eggs, blech! Please change back. As a frequent traveler I have now started asking if the buffet eggs are real. Road access to hotels at this interchange is beyond belief. Even GPS seemed confused!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the review and choosing our hotel. A clean room at a good value is something we hope to provide to all of our guests. Unfortunately getting to us is not as simple as it once was. The traffic pattern and roads have changed a lot in the last couple of years. Thanks for the recommendation and we hope to see you again soon!

"Snowbirds heading Home"

5
Lorraine A, Saint John, Canada 05/05/2016

This hotel is amazingly clean and so relaxing after driving over 12 hours! The pillows, the cleanliness of the bedding was so comforting and I loved the spacious clean bathroom while getting ready in the early morning hours. The only negative feedback was the breakfast foods. They were o.k. but could have been better. The staff was really nice. Excellent value for your money. Thank you BW!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! I'm glad that you had a comfortable stay with us. Cleanliness and comfort is what we strive for, as those are the most important part of a guest's experience. Hope to see you again soon!

"Clean and Friendly "

5
Patricia B, Cold Spring, New York 02/05/2016

Stopped on way home. Very pleasant desk clerk told us of 2 restaurants within walking distance that gave a 10% discount on dinner. Just needed to show your room key. Room was spacious and clean. Ample, free parking.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for taking the time to review our hotel. We are happy to hear you found your room spacious and clean. We hope to see you again soon!

"Large and clean"

5
Lacy49, Baltimore, Maryland 02/05/2016

We had been doing one or two night stays on a road trip. This room may have been the nicest. Excellent bed and pillows. Since it was just one night we didn't have much interaction with the staff. Breakfast was eggs and sausage, plus the other normal items. Perhaps the serving corner could have been roomier, but there was lots of space for sitting and it was a nice, bright space.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review and choosing our hotel. I'm so glad the room meet your expectations and you enjoyed your stay with us. We hope to see you again soon!

"Excellent hotel, reasonable rates!"

5
Colleen M, Pictou 30/04/2016

Great price with coupon. $64.99. per night. Friendly staff, clean, accessible and close to lots of eating and shopping establishments. Would recommend 100% to those travelling to and from Florida. Great little pool. Good breakfast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and recommendation! I'm glad you enjoyed your stay with us. It is our goal to offer a clean place to rest at a great value for our customers. Hope to see you again soon!

"Poor service at Ruby Tuesday"s"

4
peteandcarol, New Hampshire 29/04/2016

Not being seated when table ready Table given to family that insisted they would sit at bar Another couple with small children not given table that did not agree to sit at bar Hostess said children not allowed at bar and gave a table to accommodate the couple insisting they would sit at bar. With no apology other than it would be an additional 15-30 minutes.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for staying with us and choosing our hotel. Sorry to hear you had a bad experience at Ruby Tuesday's. Hopefully if you are in the area again you will have a better experience next time.

"Nice place to stop on 95."

4
Thirteenstars, New Hampshire 26/04/2016

Nice, clean and up-to-date. I thought it was a new hotel but the desk clerk said it was 10 years old. Rooms were clean and the beds were comfortable. Desk clerk was very pleasant. Found a coupon for this hotel in the coupon books that you pick up at the rest stops, they gave me the $67.11 price as advertised. Room key will get you a 10% discount at the Texas Steakhouse nearby. Slightly above average breakfast bar.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! Yes we have been here a little over ten years, but we try our best to keep the hotel well taken care of and up to date. We are happy to hear that your stay was clean and comfortable.

"Great Property, Great Service, Close to I-95"

5
lajacobspnr, St Augustine, FL 26/04/2016

The Best Western Smithfield is a great property, with great service and close to I-95. There are several restaurants within walking distance so no need to get in your car again and drive. We always stay at this property while travelling south and would highly recommend it.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for choosing our hotel and for the great review and recommendation. We are pleased to hear that you have been satisfied during your stays at our hotel. We hope to see you soon!

"Clean,easy access to I 95"

4
Benny C, Salisbury 24/04/2016

Loved it is NON smoking, have severe allergies and it is hard to find a room that does not smell of smoke. This room was clean and no smell of smoke. Breakfast had a lot of choices, cereal, fresh fruit, yogurt, hot items ( waffles, eggs, sausage, toast). The coffee was great and the juice was cold and good. Real close to the Outlet shopping and lots of restaurants to chose from.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello there! Thanks for the good review! We are happy that you were satisfied with our non-smoking hotel, as well as the breakfast. We try to have a variety for everyone. We hope to have you as a guest in our hotel again.

"Quick stop!"

4
GuinnessBoy, Bancroft 23/04/2016

Our family stopped here for a night April 21st on our way down to Florida. The hotel is right off I 95 so is easily accessible. There are lots of stors and restaurants within an easy walk from the hotel which meant we could just park the car. The hotel was very clean with spacious rooms. It has an indoor pool however it is on the small side. I would have felt sorry for anyone trying to swim with my two boys in with them!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for taking the time to review our hotel. Glad you found us easily accessible, and that everything was clean and spacious for you and your family. We hope to see you again soon if your traveling in the area.

"Accommodating . . . ."

4
alyce m, Tampa, Florida 20/04/2016

Enjoyed our stay - clean hotel - quiet. Conveniently located off !-95 along with several other hotels. Movies located across the parking lot, strip mall across the street and many restaurants to choose from - all within walking distance. For those that enjoy shopping, there is a large outlet mall off the road running parallel with I-95 not far at all from the hotel. Maybe a mile or two away with all the major brands. Would definitely stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! We are happy you enjoyed your stay with us and found it clean and quiet. Lots of our guest like the convenience of the restaurants and shopping so close by. We hope to see you again soon if your traveling in our area.

"Our usual"

5
sJoseph M, Wilkes-Barre, Pennsylvania 20/04/2016

Great rooms and great breakkfast selections for gluten free guests. Breakfast selections are great for individuals that may be looking for love fat,low sugar and hand allergies including gluten. Close by restaurants offer a good selection of dinners at a reasonable cost and are all close by within walking distance. Several local restaurants also offer discounts to The Best Western Guests. Room WiFi worked well with good signal strength ...The office staff we found to be very friendly and helpful. The parking if close to the rooms and with easy access.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your positive comments about our hotel and taking the time to do a review. Glad to hear you enjoyed our breakfast, we recently updated it on April 1st. We try to offer a variety for everyone. Hope to see you again soon.

"Nice Place"

4
Thomas H, Essex Junction, United States 19/04/2016

Found on my TomTom. Nice Job TomTom Just came in off the road, heading south. Great place for overnite stay. Room clean and smoke free. We were really beat and tired. Slept like rock and had breakfast and back of road to Daytona.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review and choosing our hotel. We are happy to hear you enjoyed your stay with us. We hope to have you again as a guest in our hotel.

"Been here before, still excellent!"

5
Marco B, Hellertown, Pennsylvania 18/04/2016

This property has not disappointed in the past and appears to be well kept, still keeping an almost brand new look in and out. Staff is very friendly and attentive to guest needs. Breakfast is well displayed and prepared. I just hope that North Carolina can survive its insulting and blatantly discriminating new law, I like this State!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello, we appreciate your positive feedback about our hotel. Glad to hear you have been pleased during your stays with us. We try to keep the hotel as up to date as possible. Looking forward to seeing you again soon.

"Good location near restaurants"

4
Jim C, Boothwyn, Pennsylvania 15/04/2016

Only complaint was no shampoo. You get 2 bars of soap in the bathroom and that's about it, but really can't complain for the price. Plenty of restaurants in the area. Looked like there was a movie theatre nearby but did not check it out.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your review! We do put two bars of soap in the bathrooms, and we are sorry you did not have any shampoo in your room. Since your review we have talked with housekeeping to make sure they are putting everything in the rooms. In the future please let us know if you need anything.

"An ideal hotel stop on the I-95"

5
User 13/04/2016

Traveling from New York City headed toward Florida, Smithfield Inn is highly recommended. Great location to eat and shop as well, only a quick walk from the hotel. Super clean and comfortable! Top quality at a reasonable price, making an overnight stay here truly worth the experience!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your feedback and recommendation! We are glad you had such a great experience at our hotel and had a comfortable stay. We look forward to seeing you soon if you are traveling in our area.

"It was an over night stop."

5
kundan3us, Spring Hill, Florida 13/04/2016

Room was very clean. Only thing the street lights were very bright even after drawing the curtain . It would help if there are thicker drapes. Hotel lobby is attractive and inviting. Location was good near I 95 but still confusing to get to the Hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the kind words. We appreciate the input, but please let us know anytime you have a issue with anything. We will have our maintenance check the room you were in. All of our rooms have sheer and blackout curtains and some of our guests don't see them behind the sheer curtains. In the future if there are any issues please let us know so we can take care of it while you are here, so your stay can be more enjoyable.

"Nice place"

5
User 12/04/2016

Nice hotel with excellent staff. Very good quality at a great price. We were able to walk to a good restaurant. They should however redesign their breakfast area as there are two bottlenecks at the waffles and coffee.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your review and choosing our hotel. The restaurants close by are very convenient for our guests. We are aware of the breakfast congestion and will be addressing this when we do our renovations, we appreciate your input and look forward to having you as a guest at our hotel again.

"Overnight stop enroute to Myrtle Beach"

4
kdfish64, Wasaga Beach, Canada 11/04/2016

Overall a great place for an overnight pit stop. The hotel and rooms are clean and sufficiently modern; staff is friendly and pleasant; surrounding amenities are plentiful; easy access from I-95; excellent price.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! We are glad to hear you had a good experience at our hotel. Hope you can stay with us again sometime soon. Thank you for your review.

"Great location off I-95"

5
Larabob, Tampa, Florida 11/04/2016

New hotel with all the amenities of a Best Western property. The breakfast buffet was excellent with hot &'cold offerings. There numerous restraunts you can walk to nearby. Marco's Mexican was very good. The outlets are right next door. There are wineries & and brewery's nearby to visit. We were Clayton for wedding and the hotels location offered many things to do during our down time

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We appreciate your review. Our hotel has been here a little over ten years. We try to keep it as up to date as possible. We recently updated the breakfast at the first of the month, and glad you enjoyed it. Also some of the restaurant's near by offer discounts to our guests. Once again thank you for your positive feedback and hope to have you back sometime.

"Would stay here again"

5
Neil R, United States 11/04/2016

This was our third stay at this hotel. Warm, friendly staff, great location, nice rooms. Would recommend this hotel. We looked forward to our stay at this hotel. Breakfast area has plenty of room and the food was very good.

"Great value !!!"

5
User 06/04/2016

On our many trips south on I-95, we always try to stay at least 1 night at this hotel. The rooms are spacious and clean, the staff are most helpful, and it's location can't be beat. It's adjacent to a large outlet mall and close to a wide variety of restaurants. And not to be forgotten is the fact that the rooms are reasonably priced. What's not to like about this ??

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We love hearing from return guests! Thank you so much for the great review. We are always glad to have you and glad that you find a good value and restful night with us. Hope to see you again soon!

"Great Stay at a Great Price"

5
Joy L, North Plainfield, United States 05/04/2016

We booked this hotel in advance in preparation for driving back from Florida. Well the drive was a completely nightmare with traffic that left us 4-5 hours behind schedule to arrive. We called twice to let them know we were still coming but it would be late. They were very courteous. We finally arrived at 11pm and they held the last room for us as the hotel was entirely booked. The staff was very courteous and helpful, getting us checked in quickly. The room was nice and comfortable. We were totally exhausted and glad we had booked in advance. Breakfast was plentiful in a wide, well-lit space. Most travelers had left by the time we got up so it was quiet and comfortable. We did not get to use the pool the night before but we did in the morning because we promised our son. I wish it opened a little earlier than 9, but that was only our preference, not at all a dealbreaker. There are a good handful of stores and eateries in walking distance but we did not get to partake since we got in so late. All in all it was an excellent stay at an excellent price and I highly recommend it. Also suggest pre-booking if you will be traveling 95 any holiday weekend as they filled up fast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
It is great to hear that you enjoyed your stay with us! As you said, it is a good idea to book in advance this time of year as we fill up fast every night of the week with guests traveling the interstate. This seems to be a good halfway point for many of our guests, and since the area is continually growing with more restaurants it seems to be a good stopping point. Thanks for the great review and we hope to see you again soon!

"Excellent Best Western"

5
Rlock2016, Rensselaer, New York 05/04/2016

We have been staying at Best Westerns for the past 3 years while traveling back and forth to the south for winter. Definitely the nicest Best Western we've stayed at. Pleasant and friendly staff. Very clean. Nice breakfast area. Obvious they value the comfort of their quests.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us. We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. Thanks for the great review and we hope to see you again soon!

"Best BW Hotel"

5
Bruce V, Summerfield 04/04/2016

Staff was very friendly and helpful. Rooms were roomy and spotless. I skipped the breakfast for schedule reasons but did get coffee and everything looked in order and clean. I was very impressed with this hotel and would recommend it to anyone driving down Rt 95.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Hopefully next time you can stay for breakfast; we would love to have you. Hope to see you again soon!

"Vvery convient!"

5
TheDesrosiers, Cornwall, Canada 02/04/2016

It is situated very conviently off the 95 for snowbirds. We reserved ahead of time, but were given the room next to the elecvators, which was noisy when the elevator was in use. Next time I'll aske for a quiet room.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review. I am sorry to hear that the room you were in was noisy. We recommend that our guests who are light sleepers request a room towards the end of the hall on the 3rd floor, as these are usually very quiet. We do our best to honor requests made in advance to ensure the comfort of all of our guests. Thanks again and we hope to see you again soon!

"Highly recommended for overnight stays"

4
User 01/04/2016

This is one of several hotels in this same area, all within walking distance, and in easy reach of a number of restaurant choices. There is a need for better highway signage as we experienced some minor driving problems in accessing the site.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review. Unfortunately it can be challenging trying to get to us, especially in the dark. If you have problems trying to get to us in the future please don't hesitate to call us and we will help direct you. I'm glad you enjoyed your stay once you were able to get to us and we hope to see you again soon!

"Plan to stop here anytime"

5
MarLou1679, Ottawa, Canada 01/04/2016

Friendly and helpful staff upon entry, nice clean room, good breakfast, what's not to like? We had an accessible room which was easy to manoeuvre within. Everything worked, which was great. Parking lot in great shape, clean and well marked. We have stayed here several times and have never been disappointed. Their cookies taste great too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! It is so helpful to get feedback from our repeat guests, especially after we've made changes (such as the breakfast.) I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Quiet, Clean, and great Location"

5
Pat G, Bethesda, Maryland, United States 31/03/2016

We stayed Overnight from driving on I-95. Easy right off the freeway. Close by yummy restaurants. Clean rooms and quiet. Just what you want. Comfortable beds too. Easy check out. Decent breakfast too. USA Today paper included too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad to hear you had a good experience at our hotel and found our rooms to be clean and quiet. Hope to see you again soon!

"Clean and Comfortable"

5
John G, Estero, Florida 30/03/2016

Room was clean and comfortable. We were on our way North from Florida and would make this a normal stop from now on. Reasonable rates and above average breakfast. WiFi worked well and plenty of outlets for charging.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed our new breakfast and found your stay with us to be a good value. Hope to see you again soon!

"Birthday surprise"

5
BJC828, North Port, Florida 28/03/2016

Very nice hotel love the location we stay here often when traveling to Maryland to visit family. We were going to surprise a friend for her birthday her birthday and this location helps break up the trip of 16 hours

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We really appreciate reviews from return guests such as yourself. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Great Hotel"

5
Jen H, Gambrills, Maryland 27/03/2016

Stayed here while going home from Disney and it was a very clean hotel. My grandma is handicapped and my grandpa said that the room was one of the best handicapped rooms he's ever stayed in same with my room. My room was so clean and the beds were so comfortable. The breakfast was good and it had nice choices like waffles, eggs, sausage, toast, cereal and yogurt. The waffles were ok not like the breakfasts we had at Disney which were AWESOME. I had cereal which were Fruit Loops and it was enough to keep my stomach happy until we stopped to get something. Overall, it was a very nice place to stay and I would stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you found your room to be clean and comfortable, as those are the most important things during a guest's stay. It is great to hear that the accessible room exceeded expectations as well. Hope to see you again soon!

"Stopping point on way to Florida vacation"

4
Sunnyseas120, Fredericksburg, Virginia 27/03/2016

Clean, comfortable and spacious. Excellent location to enjoy outlet shopping and restaurants--all within easy walking distance. Complimentary breakfast is adequate, quick and enough variety. Very accessible--right off the 95 interstate. Bedding was very comfortable and seemed brand new. Very good internet reception. A thoughtful touch was the washcloth by the sink arranged into a cute little bird and holding the amenities, similar to what housekeeping staff does at Disney resorts. A small touch, but delightful!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us, and took the time to enjoy our new breakfast. Hope to see you again soon!

"Clean and quiet"

5
lynn l, Hillsborough, New Jersey 26/03/2016

We stopped here when traveling back to NJ from Florida. The location is great with many food options and the room was clean, updated and quiet. Full hot breakfast included. The staff was friendly. Indoor pool looked clean, we were too tired to use it. Golden Coral across the street.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Hopefully next time you stop in for a night you'll be up for relaxing in our heated indoor pool. Hope to see you again soon!

"Great place to rest."

5
Tony M, Bricktown, New Jersey 26/03/2016

We choose to stay here on all of our trips to Florida. It is convenient, clean, the service is very good and the price is right. Location is great for restaurants and shopping at the outlets which are within walking distance.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate reviews from all of our guests, but especially from those of you who stay with us frequently. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Lovely well-kept hotel."

5
mvezina1614, Ottawa, Canada 25/03/2016

I have stayed here before. Always enjoyable. The common areas and bedrooms are very clean. Staff are very pleasant and courteous. The breakfast is well displayed and there is a good variety of food. The location is also excellent - situated right beside the Smithfield Premium Outlet mall and near many restaurants. Some offer a 10 percent discount if you are a hotel patron of BW.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and we hope to see you again soon!

"needed good nights sleep and early breakfast"

3
R W, Melbourne, Florida 24/03/2016

Got my good nights sleep but the breakfast was a disappointment. they still have the packaged high sodium breakfast sandwiches that can be heated although they did replace the pancakes with a waffle iron. I'm used to hot eggs and fresh fruit at other Best Westerns. We left and had a real breakfast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for taking the time to leave us a review. I'm sorry that our breakfast failed to meet your expectations. Yesterday we began our new hot breakfast bar which includes no prepackaged sandwiches. The prepackaged items have been replaced with scrambled eggs and turkey sausage. We also now offer greek yogurt in addition to the Light 'n Fit yogurt served previously, as well as oranges, bananas and fruit salad. We hope to have the opportunity to meet your expectations in the future.

"short stay"

4
IRENE C, Hamilton, United States 23/03/2016

Everything was good. Fridge and microwave in room.Large bathroom. Breakfast could use more hot options.Overall good choices. Shopping center/strip mall right across the street.Places to eat within short walk. Down side is the train you hear during the night. Its 1 mile away and you can hear it at all area hotels. The Pillows are square and small, but there are lots of them. I didn't use the internet this trip. Last trip 7 months ago it was good.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! We have updated our breakfast since your stay with us and are now serving scrambled eggs, turkey sausage, and fruit salad in addition to some of the other options we previously had. We no longer serve the microwave breakfast sandwiches, but do offer biscuits so that guests can make their own sandwich if they prefer. Hope to see you again soon!

"close to highway"

3
elaineralph2016, Ottawa, Canada 22/03/2016

We had a nice clean, large room on the 3rd floor...fairly quiet. There is a free Ok basic breakfast. The front desk staff person was very plrasant and helpful. There are several restautants near by plus fast food delivery. The traffic circle off the main road is a bit confusing to get to the hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm glad that you found your room to be clean and comfortable, as those are our top priorities! We have updated our breakfast since your stay and now serve hot scrambled eggs and turkey sausage as well as fruit salad and greek yogurt (in addition to some of what we previously had available.) We hope you'll stop by and give us another chance to impress you!

"Very Nice BW - new, clean, great personnel"

4
User 22/03/2016

All was excellent - BUT breakfast could be improved - microwave burritos and egg mcmuffins very bad. Coffee not very good either. But setting was very nice and clean and good people taking care of the area.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm excited to say that we will be switching over to our hot breakfast today. We will be serving scrambled eggs and turkey sausage, as well as a few other new items. Hope you will give it a try next time you are in the area!

"Good hotel-Good Price"

4
billgreenwood1953, Dover, Delaware 21/03/2016

This Best Western is one of the nicer that we have stayed. We travel Florida to Delaware often and recently booked at Smithfield NC. We were pleasantly surprised a very nice place and the price for the night was an outstanding value

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! It is our goal to offer a clean place to rest at a good value to our customers. I'm glad you found that with us and we hope to see you again soon!

"Deliver All Expectattions Will Stay Again"

5
mikechnj, Cherry Hill, New Jersey 21/03/2016

We stay here on our first night of our annual journey to Florida. The hotel consistently delivers everything we expect. Rooms are clean. Internet works. breakfast offered various selections. Checkout was just get up and leave. Beds are quite comfortable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We appreciate feedback from all of our guests, but it is so nice to get consistently good feedback from our return guests. We trust that you have high expectations of our property and will let us know if something is lacking. Thanks for the great review and we hope to see you again soon!

"Great indoor pool in a sparkling clean hotel."

5
JDH03457, Munsonville, NH 19/03/2016

This facility was sparkling clean, friendly, and helpful. I don't know what more one can ask. Relaxing in the indoor pool after dinner was the perfect end to a day of driving. Breakfast area was bight, clean and well organized. The attendant was friendly and helpful too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and breakfast the next morning. I will be sure to pass your kind words along to our breakfast attendant. She has not been with us very long but she is doing a fantastic job and is so warm and welcoming! Hope to see you again soon!

"Exhausted - arrived evening"

5
Arline P, Barnegat, United States 16/03/2016

Welcomed with open arms. Room felt like a million dollars. Good night sleep. Awake to a delicious breakfast. Refreshed and ready to complete our journey home. Packed luggage into car. took hot cup of coffee for the road. Arrived home safe.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and had a nice breakfast before heading back home. Hope to see you again soon!

"Always fine"

5
User 15/03/2016

Again, we stopped for our overnight stay at this Best Western. The hotel is excellent.However, the egress into the hotel is difficult and confusing. There is a lot of traffic due to the restaurants and the outlet mall being on the same street. The restaurant selection is not exciting. The restaurants tend to be crowded and the food poor.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! I'm glad you enjoyed your stay with us. Unfortunately traffic can be a little hectic in this area due to all of the hotels, restaurants and the outlets. Sometimes getting off at exit 97 and coming from the opposite direction can be a little easier than getting of at exit 95. Hope to see you again soon!

"Great value Imaculate property"

5
NSTraveller493, Halifax, Canada 14/03/2016

We stopped in here on our way to Florida. I am a BW Diamond member and have stayed at likely 150+ BW properties over the years and I would rate this in the top 10. Beautiful spacious room and sparkling clean throughout. The breakfast area was clean and bright. As soon as people finished eating they were there cleaning and spraying the tables. It was one of the cleanest I have stayed at - as I said immaculate both inside and out. The General Manager was there when we checked in ( a Sunday afternoon) and he is very engaging and you can tell he takes pride in his establishment. They have all the awards on the wall at the check in and they are well deserved. It is located right at the Carolina outlet mall just off I95. Lots of competition but this is a great value property - you won't go wrong here. Lots of places to eat within walking distance. It will be now on my places to stay lost on the trip down to Florida

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We do take pride in the cleanliness of our hotel and want each of our guests to have an enjoyable stay in a nice, clean room. We are grateful for the awards we have received and do our best to live up to those standards. Hope to see you again soon!

"Traveling South"

5
Gary S, Schoharie 11/03/2016

Overall review is graded excellent! I would recommend anybody to experience the quality and friendly service.. We plan on staying here again on our way back home to NY state. For us it is about half way down and back withing 20 miles difference.. A perfect place to rest and rehab when your traveling on I-95 and getting all stressed out. Thank you and God Bless you.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad you enjoyed your stay and were able to have a restful and relaxing night with us. We hope to see you again soon!

"A very good value"

5
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