Best Western Plus Emerald Isle Hotel,  Sidney

4.0/5  - based on 293 guest reviews.
2306 Beacon Avenue, V8L 1X2, Sidney, Canada - See map
+1 250 656 4441 +1 250 655 1351



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 293 traveler reviews
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The Best Western Plus Emerald Isle Hotel is located on the south end of beautiful Vancouver Island on the far west coast of Canada! Take a relaxing ferry ride from Vancouver, B. C. or Anacortes, Washington and you'll be in Sidney-by-the-Sea in just an hour and a half or you can fly into the International Airport which is just 10 minutes away. Our 64 room property is an easy 32 kilometers (20 miles) north of Victoria, the capital of British Columbia and we are just minutes from the Victoria International Airport, the BC Ferry Terminal and the Anacortes Ferry Terminal. Also close by are the Butchart Gardens, Butterfly Gardens, Shaw Ocean Discovery Centre, the renowned Mary Winspear Center, amazing whale watching, many organic farms, wineries, outstanding golf courses, great fishing, kayaking and hiking. We're a dog pet-friendly, non-smoking hotel with ample free parking. We offer free wireless, a daily newspaper, Keurig® coffee machines in every room along with an exercise room. All rooms are fully air-conditioned, beautifully carpeted and have modern furnishings. For your convenience, you can choose from rooms with full kitchens, king or queen beds, large soaker tubs or with a separate bedroom. The adjoining Smitty's family-style restaurant is open until 5 p. m. daily. Sidney is known for its sophisticated small town charm and as a getaway from the hustle and bustle of the big city. A stroll down Beacon Avenue allows you to take in many shopping and dining opportunities. The Thursday night summer Sidney Market draws locals and visitors from Victoria and the surrounding communities. Whether you're a business or corporate traveler, a family looking for a get-away, a snow bird/long-term stay or you just want a change of pace for a few days - come and stay with us!

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Room 1

Guest reviews

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based on 293 guest reviews
Certificate of Excellence
GreenLeader Bronze

Business Business 64
Couples Couples 104
Family Family 75
Friends getaway Friends getaway 11
Solo travel Solo travel 26
Sleep Quality
Best Western Plus Emerald Isle Hotel,Sidney
  • 5
    « Convenient comfortable place to stay near Victiria »

    We spend a couple of days in early October and found the Emerald Isle a convenient comfortable place to stay near Victoria and the ferries. The rooms are spacious with larger than usual bathrooms, comfortable beds, and the wi fi, TV etc worked very well.The B W offers a discount for breakfast at Smittys Restaurant however they close well before the supper hour. There are a couple of decent restaurants near by so it really was not an issue for us.

    « Nearly the BEST »

    Well maintained and comfortable rooms. Smitty's Restaurant adjoining with discounts for hotel patrons. Ask for a room away from the main street to insulate you from the early morning noise due to the nearby delivery traffic that came EVERY morning by 5:00 am.

    « Nice room, clean hotel »

    We stayed two nights during a recent visit to Victoria. We were very pleased with the room, it was roomy, clean and easy to access with our dog. We were provided with a microwave oven, mini fridge and coffee machine. Only complaint was the brand of coffee, but we roast our own, so maybe we are spoiled. We were pleased that rather than two beds we had a bed as well as a sofa for sitting on rather than depending on a bed to sit on. The TV was a bonus, not only did they know how to use HD, we got more channels then we have ever received at any hotel including the time shift channels allowing us to watch SNL at a reasonable hour. The movie channels were awesome as well. We were also pleased with the bathroom layout, with the toilet and bathtub separated from the sink and mirror so I could get ready while hubby was showering and he could shave while I showered. Bonus was a soap dish. It is so annoying when you don't have a soap dish and the soap gets slimey all over the sink counter. The hotel staff were very accommodating and friendly and we were provided with a Globe and Mail for free, which was nice as we were away from home so could not print off our weekend crossword puzzle to do. The only complaints we had were that the hotel is in direct line of the airport, and we were woken early in the morning by the planes taking off and landing. The only other complaint was the woman in the room next door left her small yappy dog in the room, but the front desk promptly located the woman and reminded her pets are not to be left alone in the room. Neither of these complaints are a direct reflection on the hotel and were unavoidable. Smitty's is connected to the hotel and we were offered 25% off breakfast, which was nice. The meal was filling and service there was great.


    The Emerald Isle in Sidney bc, is a great place to stay while you are on the island. Just 15/20min away from Victoria, it isn't far but not to close either, situated in a great little harbour town, with everything you could ever need on a visit & the airport is just 2min away The staff are very friendly & polite, room service / cleaning of rooms is to a very high standard, nothing is ever to much trouble I will never stay anywhere else when I'm on the island

    « Excellent accommodations & Service »

    We fly to Victoria often to visit our son & family who live on the Island. We have stayed at different hotels in the area but none that compare to this. The service was excellent, accommodations above average and lots of FREE parking. It is located close to the airport and we received a coupon to enjoy breakfast at the attached restaurant. Sadly we had an early flight and couldn't take advantage of this nice perk. Highly recommend and will definitely make this our place to stay on all future visits.

    « A great Host Hotel for a Conference in Sidney »

    I stayed at this hotel for the week end to attend a conference at the Mary Winspear Centre. I was able to literally walk across the street to attend the conference and leave my car parked. The BW was close to restaurants so again no need to drive. A great location for my needs.

    « convenient hotel near the Victoria airport »

    We chose this hotel because we had an early flight the next day out of Victoria airport (which is actually in Sidney). What a find! The hotel is on the main drag in Sidney, a lovely town with a beautiful harbor and many shops and restaurants. The hotel has a nice gym, and is well-appointed with wifi and coffee, etc. It looked like it had been recently updated. There are facilities to print boarding passes in the lobby, and the staff can help with ordering a cab for airport runs.

    « Nice clean room, convenient location »

    Although we only had a very quick overnight stay, the check-in was very quick and courteous and the room was very clean and tidy. The location was very close to the highway with easy access and plenty of parking. It is also conveniently located next to the gas station and places to get a quick bite to eat. Overall we felt that the hotel represented good value.

    « Convenient Location »

    The hotel is conveniently situated close to the airport and ferry terminals. The rooms are large and clean with appropriate amenities - fridge, coffeemaker, internet. There is a family restaurant attached to the hotel. A free breakfast is not included but you do get a 25% discount on breakfast in the restaurant. There is plenty of free parking. Overall, good value for the money.

    « Nice hotel good location »

    This little hotel is very clean and in a great location. Lots of restaurants and stores within walking distance. It is perfect location for people staying overnight for flights or for the ferry. We stayed in the extra wing they have and the rooms are clean and comfortable and it very quiet.

  • 4
    « You know what you are getting because they are consistently good »

    consistently good, you always know what you are getting and that makes choosing a hotel easy. I always stay at Best Westerns except when they are full and then I have to figure out where to stay. its like a home away from home.

    « Okay stay.. »

    Overall an okay stay, have had better rates from superior hotels. The check in service and the pre-authorization process was not great. and Check out was worse .... I shouldn't have to explain how to close out a pre-auth.

    « Met our expectations »

    The hotel meets the best western standards. Clean room, very friendly front desk staff. A smittys restaurant is on site. They are installing new lighting in the halls so while the electricians were working the halls were dirty but the halls were cleaned when we returned in the evening. Overall it was what we were expecting

    « wonderful stay »

    Our room was wonderful. It was clean, quite, an Oasis on a very busy trip. Location was perfect to walk to venues, dinning, and the harbour. Also close to the airport and ferry terminal. We will be back!

    « Not going to try this one again »

    An early departure from Vancouver Island made us decide to stay in Sidney for our last night. selected the Best Western from user reviews. The elevator had garbage in the floor upon arrival and it was still there in departure. The room had a strange smell to it. The air conditioner was a wall mount type and was very loud. Room was small. Cleanliness in the room was good. Overall however we will not return to this location.

    « Stayed for family wedding »

    After the wedding rehearsal we thought we could check in early, the girl at front desk says to call back at 2 to see what they can do, this was for the 1 out of 4 rooms we booked . We came back after doing some sight seeing from 11am it was now 3pm to ask if just one room is ready as we were very tired and needed a quick rest before the family bbq we had to be at by 4:30 which we were late for! They couldn't offer any rooms as they weren't ready. And was advised that check in is at 4pm. My husband had already taken all of our luggage out of the car at this point not knowing that we couldn't get a room yet. So we sat on the benches with our luggage outside waiting for 4 pm. We weren't too pleased with the fact that when we came in to ask for early check in they couldn't get one of those rooms ready by 2 or 3 pm as they knew we were from out of town. Once we finally got the room at 4 pm they actually had all 4 rooms ready well look at that , I guess they don't have early check in even if they had the rooms ready. Anyhow after all that the rooms were nice and clean and spacious, and modern. I would definitely stay there again knowing now for sure you can never check in early, you gotta wait till 4 pm. I was just happy to know that the rooms were very nice and clean and that was so important.

    « good stay »

    check-in was a little confusing as the clerks were unsure how to use points, but figured it out.the hotel itself looked very nice and the area we saw and stayed in was well maintained, both in and out.we were surprised that we had to use the restaurant next door for breakfast and had to pay for it. there was a 25% discount for being a hotel guest.the service was good and the food ok and over priced. everything else was just fine.

    « good location - nice place for a couple of nights »

    I like that it's near the ferry terminal and is walking distance to the waterfront which has some cool art and a short history walking tour BUT for the value paid, I wish the free breakfast was included rather than a discount to a restaurant. Anyways, the check in was easy, room was clean, beds somewhat comfortable (pillows a little flat), and the area is quiet at night. The Save-On-Foods grocery store across the street was convenient because a lot of restaurants we felt like eating were closed by the time we arrived via ferry so we got ramen bowls at this store (boiled water via microwave) and our cashier found out that we were visiting from out of town and gave us the club member's discount.

    « Great Property »

    This is a very nice property right in downtown Sidney within walking distance of the entire downtown and waterfront. The staff is courteous and helpful. I had two problems, however, which brings down the rating. The stand alone AC unit, which works wonderfully, was broken on my first night, the room was stuffy. The unit was promptly changed out the next day. The second problem is that the housekeepers failed to clean my room on my second day. I advised the desk at 5:00 p.m. that the room had not been cleaned. The attendant advised that my room was noted "no service". I responded that I did not want the sheets changed daily, but that everything else was to be cleaned. In fact, the room was cleaned on the first day! Bottom line: don't try to be environmentally conscious, just have them clean and change everything, every day. I put the wet towel on the rack on the first morning, so they were not changed. The second day, I threw them into a pile in the bathroom and, well, they did nothing at all. The desk attendant stated that I would given some sort of compensation upon check out, but that will be tomorrow. Let's see if they follow through Nice property and nice location, but communication needs to improve!

    « Looked tired, but very refreshed inside. »

    A little pricey for the room, but it was large and clean with great water pressure. Accepted out dog without any problems, very close to main shops and was a nice 'home base' for the wedding we attended in Sidney. Saved driving back home late at night.

  • 5
    « Just what we were looking for - quiet & clean »

    We stayed overnight and it was just what we were looking for. We had a fabulous room on the 2nd floor that was huge. The room was spacious, quiet and the bed very comfortable. The air con is quiet The location is good - close to the shops and restaurants. The staff is very friendly. The Keurig coffee maker, fridge, and bar sink is a bonus. We thought the price was reasonable given that it was high season and a long weekend, plus parking is free and the quality of the accommodation is excellent. (I slept for 12 hours - can't remember the last time I did that). Sidney is a tourist town and is close to many tourist attractions and the ferry. Would highly recommend for short stays.

    « really not worth the price »

    breakfast is not included in the rate: they only give you 25% discount on the next door restaurant. This is really bad and very uncomfortable in my room I didn't even have a kettle to make a cup of tea: when I asked for some hot water they told me to do inside the restaurant and ask them. I was shocked!!! I asked at the reception on how to get to the airport by bus and the answer was "we don't have an idea". I had to check by myself: the bus is just few minutes walking from the hotel and it costs only 2.5$ For all the reasons my review of this hotel is negative. Really overpriced for what I got: no breakfast, no kettle in the room, very poor support at the reception

    « Nice location »

    My Mom and I stayed here for 2 nights while we visited Victoria and Butchart Gardens (arriving via ferry from Anacortes, Washington). We had the last room down the first floor hallway that meant from our room door we could see directly into the restaurant (Smitty's). That was a little odd, but it wasn't a big issue. The room was large, clean, and well furnished. The two double beds were comfortable. The little table with two additional chairs were a nice added feature for when we felt like getting take away pizzas from Mariner Pizza our first night for dinner (it is at the north edge of the same property as this hotel) -- definitely see my separate review of the pizza! The free parking and free wifi were very appreciated. The area felt safe and we walked all over Sidney in the afternoon and evenings and never felt concerned. Our only sources of disappointment were the following: - the room had a bit of an odor...something like old smoke smell oozing out of the walls? We were there during a particularly hot week, so perhaps that released some old odors into the air. The in-room AC unit seemed to help with the odor, which was nice (since, as other TA reviewers have noted, the first floor windows do not open), but the odor was still evident on my clothes inside my suitcase after I returned home. - the towels were not soft - I completely appreciate that they were definitely clean, but they served to exfoliate while we were trying to use them to dry after our showers. Some fabric softener might be beneficial during laundering. - the door to our room stopped working (stopped reading our card keys and wouldn't read several sets of new ones made for us by the front desk) during our stay. The maintenance gentleman fixed whatever the problem was after he came in at 9 a.m. the following morning, but it was a bit inconvenient to not be able to come/go as we liked due to having to wait to have the front desk person be available to come use their master card key to get into our room. (The front desk person was very apologetic and helpful when it happened. She should be commended for trying to take care of the issue as best as she could without a maintenance person there to fix the problem.)

    « Great place to stay - short term »

    The hotel is located just off Beacon Avenue which is the main street in Sidney. It is a couple of blocks off the Pat Bay Highway which joins the ferry terminal to Victoria. It is a pleasant and easy walk to the water front and the walkways along the ocean. There is also a large grocery store across the street. The check in and check out worked well. The room was large, clean and pleasant. Everything worked in the room including the wifi. The one downside is that there is no pool and there is no complementary breakfast at this Best Western.

    « Very Nice Best Western »

    This is a very nice Best Western. Our room was clean, comfortable, and seemed recently updated. Great air conditioning unit (worked well, and was great for white noise to block out street and airport noise). Very convenient to Sidney shopping and waterfront attractions (walking distance to everything). Seemed a little higher priced than other Best Westerns, but considering it's in the heart of a tourist town, was actually pretty reasonable. Great restaurant right next door.

    « Large Suite Type Room »

    We stayed one night as we were leaving the Island after spending a week touring. Great location to the airport. Friendly staff. The location is within easy walking distance to the ocean and all the downtown. The room was large like a suite with lots of extras.

    « Friendly service great room! »

    Nice property on the main road into Sidney. All the staff were friendly. We were in the annex building which was across the parking lot from the lobby. We had a very large and comfortable suite. Will stay here again when in Sidney!

    « Everything you need »

    I spent 5 nights at this hotel and it ticked all the boxes. Large room with 2 double beds, wifi, tv, desk and chair, 2 more chairs with small table. Large flat screen TVs. Most all super location for Sidney, just walk out the door and you are on Beacon Ave, the Main Street, with loads of cafes, restaurants on your doorstep and Also close to Butchart Gardens and a short walk to go Whale Watching.

    « Fantastic location, pretty grounds, excellent parking »

    Easy access to roads. Very good parking, spaces are nice and wide. The grounds are well maintained. Walking distance to businesses. Comfortable, clean room. Best in room coffee we've had at a hotel. Sidney is a very walkable city, and there is excellent parking. The summer farmers market on Thursday evenings is wonderful.

    « Perfect hotel in Sydney B.C. »

    We have stayed at this hotel six times. Each time the hotel has been beautifully kept, immaculately clean and with courteous friendly staff. It is an easy walk to the sea front, passing lots of lovely shops on the way, and excellent restaurants.

  • 5
    « Great stay »

    The staff and facilities made this stay the best of all the stays we have had over the years. The staff, especially Donny, were very helpful and knowledgeable. We will definitely stay here again when coming to the island.

    « Good location, good for one night »

    We needed a place close to airport for one night and this fit the bill. I still found it expensive for what it was.... Basically a motel style room that had a musty smell. The front desk lady explained that they could not open the windows on first floor for security reasons but I think they should prepare the room by putting the air con on, which we did immediately upon arrival. The beds were very comfortable as always with best western and the rooms were big. They give you a coupon for 25% off breakfast at the attached smittys who has was good but I would have liked to have seen a bigger discount considering the location and obvious attachment to the hotel. Easy and fast late check in at midnight. Met our expectations.

    « Great location »

    We stayed for 1 night last Thursday and were happy with the accommodations. Check in was fast and easy and the room was very clean. Beds were very comfortable. Location was great and close to the harbour. On Thursday night they close the street and set up the market with many vendors and wine/spirits/beer tasting and food. We bought some double hot horseradish. We had an excellent veal snitzel with mushroom sauce. Also had some Pilipino food which was tasty. The hotel is across the street from Tim Hortons, star bucks, Shoppers, grocery store and bank. Also the 5 and Dime all day breakfast. Smitty's is attached to the hotel and guests get a 25% discount but we still found our breakfast bill to be high even with the discount. Outside of the hotel there was a unique spiney Cactus type tree which was a neat attraction.

    « It's been upgraded »

    Since my last visit 3 years ago the room that I stayed in this time has a nice new upgrade. I was given a suite as a comp. upgrade and it was very nice in size and amenities with full kitchen,living room etc.. Clean room comfy bed and in the Killarney wing it was quiet The location of the hotel is Ok Reasonable rates. Free parking

    « Beautifully appointed & great location for ferry, airport & Butchart Gardens »

    Beautifully appointed suite with king size bed. No kitchenette. Great location coming to or from ferry & airport and for visiting attractions such as Butchart Gardens & Butterfly World Smitty's Restaurant on site - great food & great prices. Only peeves: Long black hair found in bathroom. Jacuzzi tub jets not working - no instructions available & reception staff had no knowledge of how to get it going.

    « Most Reasonable of the Airport Hotels »

    We stayed at the hotel before flying out to Vegas. It was conveniently located. The town was a lovely place to walk around. We were able to walk down to the water and have a lovely meal. The taxi to the Airport was $13.

    « Not all rooms are equal. »

    Upon reviewing the past reviews on TA, I requested the separate Killarney building for my family's stay because it was a newer facility and quiet. Requests are not guaranteed and although I booked a month in advance, coming in for 1 night and very late from the airport, we were put in room 124, which was at the end of the main building. Upon opening the door, a waft of musty air hit me but we were so tired, we just wanted to get to bed. The dank smell never left the room even after opening windows and my pjs reeked of the same odour the next morning. I am a BW member for over 15 years and not all BW reach the same level of excellence. On the positive side, the room was spacious, clean, had a Keurig machine, and all the tv channels were accessible. But the fridge was loud and a portable a/c sat in the room, indicating the age of the facility. The woman at reception was very cheerful and gave us discount coupons to some nearby attractions. The BW is not on the harbour but in easy walking distance, and this is reflected in the price. I will think carefully to book again here as it is not worth the stay if put in an older, musty room.

    « It was very Comfy, especially after a rustic cabin stay »

    We were only here for one night, but I would easily stay again. My 5 stars is based on other hotels similar to this. (I stay at a lot of Best Westerns.) We just did an overnight on Victoria, and I wanted to be closer to the ferry port for leaving the next day. Our room was in the Kilarney (hope that's right) section. It was spacious, quiet and very clean. The beds were comfortable. I loved the double sinks outside of the bathroom. We were two adults and a 6 year old. It worked great!! They do not do a breakfast, but offer a discount at a place on site. It was like an I-Hop or Denny's.

    « Clean, Quiet, Convenient!!! Very nice stay!!! »

    Our visit to Buttchart Gardens was enhanced by our pleasant stay to this hotel!!! We travelled by the Brentwood Bay ferry for the first time and really enjoyed our stay in Sidney!!! We have stayed in lots of hotels and this one ranks among the cleanest and quietest!! The quality of food at Smitties restaurant for breakfast with a discount and the convenience to banks, shops and the gardens made our trip a very pleasurable one!! Thank you!!

    « Very clean, friendly staff, awesome location »

    This place is perfect location near shops, liquor store and restaurants. It was clean, big rooms, and the staff especially Sally at the front desk were great. Everyone so friendly, makes you feel so welcome. I highly recommend this Motor inn.

  • 5
    « Wonderful Place to stay! »

    Had a great stay. The only thing was the lighting in the rooms. It was very convient...10 minutes to the Victoria Airport. Could walk the main street right to the ocean. Many lovely little shops and eating establishments. Would recommend highly.

    « Nice hotel on our way to BC Ferry »

    Our family stayed at the Best Western in Sidney on our way to the BC Ferry to Vancouver. The hotel room was clean and comfortable. We happened to arrive at the hotel on the day of the weekly Sidney Street Festival, which began about two blocks from the hotel. We enjoyed visiting the vendors and did some shopping. It also was an easy walk to the pier at the end of the street. Our hotel room was near the adjoining Smitty's Restaurant, which served a great breakfast. We had a great time and would definitely recommend this hotel.

    « First visit, GREAT find! »

    Newly renovated, I stayed in the Killarney Annex, which houses the new weight room. Basic, but good. Room was spotlessly clean, and for being literally a few steps off Beacon Ave (main street) virtually NO traffic noise. It's close to the airport, so now and then some air traffic, but not dreadful. Check-in and desk staff 100% welcoming and wonderful. Grounds in full flower are a complete delight. About a 10-15-minute stroll to the beach front, with great little knicky-knacky shoppes along the way. About a 15-minute drive to Buchart Gardens, which you should have on your bucket list! A very pleasant stay, indeed!

    « Gem of a hotel »

    Literally steps off Beacon Avenue, hardly any traffic noise; it is near the airport, so there is very occasional air traffic. Room spotlessly clean, and the hotel has obviously been recently updated. Grounds were in full flower, and quite lovely. A most pleasant stay!

    « Noisy and dated »

    Company (unfortunately) books us this hotel regularly. If you get the street side rooms, you not only enjoy the noisy road, but also the constant peeping crosswalk all night. Rooms were recently renovated, but still look dated. The air conditioning is mounted straight through the wall, which increases the road noise even more. At least the rooms are clean. Cable TV gives you a wide variety of channel you cannot watch, there's a list with the few channels that are available. One of the least favourite stays throughout the company. Also staff doesn't seem to care what rooms they give you. Cannot recommend!

    « Sweet Suite »

    We booked a one night stay for a family birthday party nearby. Our recently renovated room was located in the annex of the hotel. It was a spacious and comfortable suite, not just a room. The front desk staff was very accommodating because we were trying to check-in early. By the time we had lunch at the adjoining Smitty's restaurant, they had our room ready. I would definitely recommend this spot for easy access to quaint Sidney and also to the ferry terminal.

    « Very nice hotel, friendly, helpful staff »

    We would not hesitate to stay at this hotel again. Really nice rooms and the location couldn't be better for being in downtown Sidney. Easy walk to shops, restaurants, grocery stores, etc. and we can't say enough about the incredible scenery in the area.

    « Weekend »

    Hotel is much nicer on the inside than the outside. Clean and comfortable. Used points so can't comment on the value but a pretty good hotel. Close to ferry and airport. Grocery store across the street and about a 20 min walk to the ocean.

    « Pleasant stay »

    Beautiful large clean room and bed. Nice area. We were impressed with service and value here. Staff was pleasant and accommodating. Fitness facility was great. Very close walk to downtown shopping and great places to eat. We got lucky and got to enjoy live music from a couple of street bands!

    « The Inmates Run this Asylum »

    Well-- I can't review my hotels stay here because I couldn't even get a reservation. I am looking to book 6-8 rooms for a conference in September 2016 in the Sidney area. I contacted all the suitable hotels in the region (and got back quotes for accommodation from all EXCEPT the Emerald Isle. What I received back from someone named Kailah (who claims to be the front desk supervisor) was an e-mail that they do not accept reservations from groups during the "busy summer months" (her words). Since when is the last week in September part of the busy summer months? And since when does a hotel turn away guests asking for information? I followed up by contacting Best Western corporate offices to find out that yes they do accept groups (of up to 10 rooms maximum), they do still have availability for the rooms requested and she was as puzzled as I was about the hotel's response. Pathetic, is all I can say. AND... guess which group will NOT be staying at this hotel in September nor ever recommending it to anyone else.

  • 3
    « Convenient to Victoria Airport »

    The Hotel is 10 mins from Victoria airport and very convenient. The bed is average, the AC is a wall unit and very loud. The bathroom is clean, but needs updating. Easy walk to downtown and harbor area, shops, dinner. The staff are great!! I would stay here again b/c of the staff and location.

    « Incredibly Clean and Comfy »

    I stayed in Sidney for six nights while traveling for business in May 2016. The Best Western Emerald Isle was by far one of the cleanest and most comfortable hotels that I have had the pleasure of staying at. The location provides quick and easy access to and from YYJ airport, as well as easy walking distance to many of the restaurants and businesses along Beacon Ave. It's also a short water to the water at the end of Beacon Ave. to enjoy the ocean air! ps. the adjoining Smitty's Restaurant was a nice convenience also.

    « Great choice for a getaway to Canada »

    We often visit Victoria, but taking our car across can get expensive. A very simple choice, especially for Washington State visitors, is to visit lovely Sidney, BC. The best way to get there is to take the most scenic ferry ride in Washington State, the Anacortes-Sidney ferry that winds through the calm and scenic waters of the San Juan Islands for almost the entire trip. Be aware that it runs only from about March to mid-September. Once you land in Sydney, the Best Western is about a half-mile walk or a short taxi ride from the ferry terminal. Visitors coming from British Columbia also take the year-round ferry from Tsawassen and land at Schwartz Bay only a couple of miles from the hotel. Sidney has the feel of a small, seaside town, with many food choices, some wonderful museums for kids, and trails that can get you to various nearby marinas or beaches. Want to go into Victoria? A regional bus, which originates at the more distant BC Ferries terminal comes through Sidney and heads on to downtown Victoria. The hotel is clean, and rooms are generous. Views are nothing special, but you didn't come here to stay inside. Your best view of the sea is always enhanced by smelling the salt and feeling the spray on your face, not far away. Helpful staff. No free breakfast, but you'll get a discount at the pancake house in the same building.

    « Clean and Comfy »

    My husband and I stayed in Sidney for two nights while visiting family near Sidney. Very clean and comfy hotel. Will be back as we are moving to the Victoria area in about six weeks and will need to scope out the area for a rental property.

    « Conference in Sidney »

    I stayed at this hotel to attend a pilot's conference at Victoria airport. It had an excellent location with walking distance to restaurants on the waterfront and was just minutes from the airport. The staff member who checked me in neglected to mention that my room was in a separate building across the parking lot from the lobby, but otherwise it was a very good stay.

    « Need additional cleaning when transitioning between guests »

    It is a nice hotel close to shopping and ferry. The overall stay experience was very good, other then the first night where I found nail clippings on the carpet. I would have given it higher rating if not for the nail clipping. Breakfast selections were good compared to other hotel offering complimentary continental style breakfast. Definitly would stay there again but I will check the carpet cleanness before accepting the assigned room.

    « Vancouver Island Trip »

    Convenient location, standard facilities. Sleeping building separate from main building, not a positive! 25% discount on B 'fast. May stay again.. Sidney is good for a day visit and close to all transportation options.

    « Basic things missing! »

    We flew in from Toronto and reached really late at night and the time difference didn't help. The room was nice and clean, but it was was really sad that there were no complimentary water bottles in the room, a basic requirement in my opinion. Then we woke up in the morning and wanted to drive out right away as there was no complimentary breakfast provided either... frustratingly, no "to go" coffee cups were in the room so we had to leave without our morning coffee!

    « Return from Duncan B.C. »

    The stay at the hotel was a preparation for my return to Ontario. I was entirely pleased with the hotel and the staff that took care of me. The greeting receptionist facilitated my wake-up call and arranged for the taxi for the next morning. She ensured that, since I would miss breakfast the next morning, I had something to eat. She also estimated the cost of the taxi. I would stay at this hotel again.

    « Our Favorite Place to Stay »

    Once again we have nothing but good things to say about this hotel. We had an early flight and the location was perfect for easy access to the airport. They also allowed us to park our vehicle in their lot while we were away. As usual, the front desk staff were friendly and welcoming and the room was spacious, clean and comfortable. If you are looking for a great place to stay near the airport or near the lovely downtown and waterfront area, the Emerald Isle is an excellent choice!

  • 4
    « Very Comfortable »

    Close to everything, very comfortable, friendly staff, good restaurant next door, big clean room, handy internet access, nice to have a refrigerator in the room, convenient to shopping and access to the highway, lots of parking

    « Good Location »

    The hotel is on the main street of the lovely seaside town of Sidney. Close to Starbucks and other restaurants, book stores, clothing stores. The hotel is associated with Smitty's restaurant and offers a discount for breakfast. Our room was large and clean, but the heater didnt work well and it was cold. The staff was pleasant and very helpful. A convenient ten minute cab ride to the Victoria International Airport.

    « Clean, Large Suite »

    Needed a hotel to stay in overnight so that we could make an early flight the following morning. The woman in reception was excellent and knowledgable of the area. Room was large and spotless. Bed was very comfortable. Close to all amenities. Gym area was good. Discounted breakfast at Smittys the next day was a bonus. Would absolutely recommend this to others.

    « Dance competition stay »

    Hotel does not have hot tub as advertised. Would have been useful for all dancers in dance competition over 4 days. Multiple families booked this hotel based on hot tub on site Average hotel otherwise.

    « Great location »

    Great location, Starbucks across the street. Enjoyed a walk down to the ocean and resturants. Excellent staff , very pleasant and helpful. Nice hotel although a little musty smelling in the lobby and room. Enjoeyed our stay.

    « Perfect Airport Stop »

    My family of 4 recently stayed here after a late flight into Sidney and we were very happy. The hotel itself is a little older but it has been fairly recently renovated. It was very clean and we liked the close proximity to the airport. There was also a 25% discount for the attached Smitty's restaurant. The hotel had in-room Keurigs which we loved. We wouldn't hesitate to come back here.

    « Everything You Could Ask For »

    I got to stay in recently renovated rooms in the Killarney building, which is detached from the main building. The room was huge and was very comfortable with new furniture and carpet and double bathroom sinks. There was a large fitness area with lots of equipment and weights and also a couple of self-serve washing machines to do your laundry. I was very happy with my room. This hotel is centrally located in Sidney with supermarkets, restaurants and shops within walking distance. Parking is free. Wifi is included. I even got a free upgrade to a King room with a jacuzzi. I'd definitely stay here again.

    « Just Average »

    This hotel is in a great location, close to shops and Victoria. It is dated but adequate. The suite with the kitchnette and separate bedroom with king bed is more suited to a couple than four adults. The sofa/hide a bed is a love seat. No one would be comfortable on it. The hide a bed should be taken out a replaced with something useful. In my opinion that suite is overated and almost deceitful. We moved to an ordinary one bedroom suite without kitchentte and was satisfied.

    « Wonderful weekend away »

    This hotel was very good. The rooms are very spacious and comfortable. The keurig coffee pot and fridge and wonderful extras. Great location within walking distance to coffee shops, restaurants and shopping. I would highly recommend this hotel.

    « Right in the heart of downtown Sidney, B.C. »

    Great Hotel in downtown Sidney (by the Sea). Walking distance to everything. Great staff. Beautiful rooms. Close to the Airport. If you are interested in long walks, there is a 10k path around the Airport.

  • 4
    « Everything You'd Look For In An Overnight Stay »

    Got here late on St. Patrick's Day 2016. Stayed in a double room on the main floor. Top marks for courtesy of desk staff, cleanliness of the place overall, super comfortable bed, really quiet room (Surrey's a pretty quiet town). The rooms are half updated, with contemporary fixtures in the vanity part of the washroom and 70's vintage fixtures in the shower. Can't recall the last time I had to turn two knobs to adjust the shower water temperature. Or seen an 18 litre per flush toilet. There's Keurig coffee machine in the room - and it's nice that they provide real cups and glasses. Room came with a little microwave and fridge, too. Nice place. Wouldn't hesitate to recommend.

    « Beautiful place! »

    My wife and I were on a business trip (March 2016) and this was a stop on the way through to Victoria, B.C. The room is spacious and very clean. We felt like royalty being in this room (208). The bed was sooooo comfortable and we got a great night's sleep! The keurig coffee maker is a bonus as I do love my morning coffee...and this machine makes it quick! This is what you'd expect from a room on a business trip.. The staff were very courteous and polite. Very helpful as well in answering all of our questions in regards to the area. Definitely recommend this place!

    « Business trip »

    I come to this hotel every 6 weeks or so on business. for 10 years. In the past years or so the rooms have been renovated. I usually get upgraded to suit which is large, clean and modernized. The hotel is about 5 min. from the airport and very close to all amenities. Great functional place to stay.

    « Clean, quite and conveniently located to YYJ »

    We stayed overnight at the BW Emerald Isle Hotel as we had an early departure from the Victoria Airport. Check in was relatively quick, the room clean and very quite. Parking is free for your stay, and the hotel does offer long term parking at a cost.

    « 15 Night Stay »

    Great location, close to ferry and airport. Sidney is quiet with all the amenities you might need. Right across the road from Tim Horton's, Save on Foods and Shopper's. Liquor store as well. Washer and Dryer on site which I used a few times as I was there for 15 nights. Beds comfortable. My only complaint would be the pillows and lack of channels on the TV. A channel guide would help as well.

    « best western sidney bc. »

    Excellent hotel, staff and gym. Handy to nice restaurant. Location of this hotel was handy to everything we needed in town. Was disappointed in not getting a short later checkout. We have stayed in Best Western hotels in Canada and the U.S. and this was one of the nicer ones.

    « Worst experience in a Best Western Hotel »

    If you want to confirm you will never stay in a Best Western Hotel again, visit the one in Sidney BC, Canada. Suggesting it is a seaside location when it is ten blocks away, makes one laugh. Demanding a credit card imprint when there are no services on offer is tantamount to credit card information theft. The welcoming staff almost scared us away. Two other staff tried to make amends, but after the first experience, the rest of the stay was downhill. The food in the neighbouring restaurant was inedible by human standards.

    « Nice spot »

    One night stay - Seaside building - Very quiet, nice beds. Internet was fast. Front desk provided a light snack for an early departure. Fantastic service with check-in. Just an overall nice hotel with a great walk score.

    « Very Impressed with this property »

    After a lack luster stay at the Chateau Victoria we decided to stay at the Emerald Isle. I was very impressed with the property. We staying in a suite with 2 queens. The size of the room was excellent, very large with lots of living room. The added Kerig is an awesome touch. The rooms are very clean and have all the amenities that you would expect. The fitness facility is great and has more than most hotels I have stayed at before. The best part of the stay was the overall customer service, the front desk staff were excellent and went above and beyond what I had been expecting. They even made us and the kids a take away breakfast bag since we were going to be leaving early. I would highly recommend staying at this hotel.

    « Perfect location »

    We stayed 5 days at the Emerald Isle. Our room had been renovated, it was comfortable and very clean.The hotel is walking distance to everything in Sidney. Pleasant and helpful staff at the front desk.

  • 1

    Our room smelled extremely bad and when I got up in the dark and turned the light on there were SILVERFISH slithering all over. I don't know if you can carry silverfish home with you or not but I will NEVER stay at this hotel again. It is NOT a BW standard hotel. STAY SOMEWHERE ELSE !!!!

    « Overall good, but missing some things »

    The good: Staff was friendly, rooms were nice and clean. They also allow pets which is a big thing for me. There is an attached Smitty's where you can get a discount and the food there is pretty good as well. The bad: The videos online show a hot tub, but I couldn't find one. I was really disappointed. Also, I did have one issue. My access card got deactivated twice while i was there. Probably because of my wallet phone and the magnet it uses to keep the wallet closed. Also the bathroom has a fan/light combo in it. (when the light comes on, the fan does too) And the fan is not quiet at all. It's hard to take a nice and quiet bath when that thing is running. And i'm not one to take baths in the dark.

    « Quiet, and helpful staff. »

    We stayed at the Best Western in Sidney as a launching pad for our trip to Palm Springs (and its early morning flight). We were picked up by the hotel's shuttle at the ferry (we're from one of the Gulf Islands) EXACTLY when they said they would be there... it was raining, cold and waiting around would be miserable). We got into our comfortable room quickly and soon made our way to the adjacent pub next door. Excellent food and and a drink special! We got a 5:00 am shuttle to the Victoria airport. The driver was helpful and courteous. We will definitely stay here again

    « Better than average but quite very good »

    Overall the experience was good, better than just average not quite very good. Friendly staff nice enough rooms but the sound from the hallway carried into my room too much, the door did not seal at all when shut. For the money, I would have spent a few dollars more for higher quality hotel.

    « Very Nice Hotel Well Located Near Airport And Ferries »

    We were very pleased with all aspects of this hotel from the exceptionally pleasant and helpful staff at the front desk, to the very nicely appointed room, the great bed and the hotel's location just off the highway. Has an elevator to reach the 2nd floor. Offers a 25% discount at the Smitty's restaurant located on site. Also lots of other eating options right nearby. Would highly recommend this hotel.

    « Just Where and What I wanted »

    Right in town, minutes from the airport and close to the Marina. Excellent and convenient charging service provided for our Electric car. Comfortable and quiet with everything needed very close by. The attached Smitty's Family Restaurant and hotel provided breakfast discount saved a lot of time and the food was hot, fresh and excellent.

    « White Socks stayed white. »

    Booked thru Expedia based on reviews and location. Check-in was effortless, but watch the bill automatically charges you for newspaper. Received a coupon for the Smitty's Restaurant. We did not use it, wanted to eat a local hang-outs not a franchise/chain. Parking was directly out the front of the Hotel. Wifi was included and fast. Facility was clean and completely smoke free. Room was large and included a microwave and fridge, hair dryer, ironing board and TV, We didn't use any of these facilities. King sized bed, cotton poly bedding and smaller pillows. Used extra blanket and I wish I had asked for another. Walked around in the room with white socks and they were still white when I took them off.. that is something Bathroom was very clean with lots of towels, soaps, shampoos etc. Sink(s) were directly outside the bathroom also with towels, hairdryer and toiletries. Only beef! No place to hang shaving kits and personal items in sink area.

    « Warm, Clean and Friendly »

    We did not book our room in Sidney until we were on the Ferry going to Vancouver Island. Our room was ready upon our arrival at 2 p.m. The room is very bright, clean and well laid out. A real plus was having a desk for our lap top. The front desk people were very accomodating and friendly. The beds were firm and comfortable. Location is right downtown Sidney and within walking distance of the water, I would certainly stay here again.

    « Excellent experience »

    Had a very positive experience. Everything was great. Loved that it was a 3 minute walk from my relative's condo. The beds were comfortable. The room was clean. Shared it with my daughter. Had an earthquake experience while there which was exciting. Everything was good!

    « So comfortable »

    After a long day travelling, the Emerald Isle was a perfect place to spend a night. The staff was welcoming and very friendly. The hotel is in a great location within walking distance to restaurants, shopping and the waterfront. As always, the beds and pillows are amazing and we had the best sleep ever. We would definately return again. Thanks!

  • 5
    « 4 NIght Stay »

    Great spot to stay in Sidney. All amenities are close by and it is a short walk to the ocean. Clean rooms, service was great! Staff were helpful with helping us find a good place to eat. Sidney is a quiet little place but there is lots of little shops, restaurants, coffee shops, pubs and grocery stores. We will be returning for a week at the end of January and this will be the hotel we stay at.

    « Had to ask to receive discount »

    I'm a BW Diamond Member and should receive free upgrades anytime they are available. I asked on check in to get upgraded from my queen reservation to a king room and was told you were sold out and sorry, no upgrades available tonight. I went to my room and within 5 minutes from check in went to and was able to make a reservation on line for a king room, so clearly they were not sold out and someone simply chose to ignore my request. As well, when booking the flexible rate as a BW Reward Member I am supposed to receive 10% off the rate as per their current Winter 2015 promotion (which I an registered with), but I had to ask the next morning to receive the discount, I should have received it without having to ask.

    « not bad »

    the hotel is not bad in this town. i checked lots of others and this should be the one that to pick. I will go back again if i visit this town again in the future. too bad no breakfast included with the amount of money paying. over all i give them six out of ten

    « Good location, could use a refresh »

    Had to make a last-second booking at this property due to a vehicle breakdown while heading to the ferry terminal. Booking on mobile was very easy. The hotel is in a good location within easy walking distance of most of what Sidney has to offer. It is also close to the airport making it a convenient stopover point. Everything in the room worked but the furnishings and decor are dated. Road noise was noticeable from the room (110) but I was able to turn up the fan to drown it out. The bathroom vanity is pretty small but the shower temperature and pressure were fine. I found the bed to be okay but a little on the firm side for my liking. I wasn't in a great mood after my car broke down and this property was close and convenient. I could use a refresh but it's clean and convenient. I don't have much experience staying in Sidney but based on what I saw it would be a decent choice.

    « Excellent Service »

    Myself and three other ladies stayed at this faciflity for two nights. Girls weekend for fun and shopping. Upon booking I put a request for extra pillows. Upon arrival we were able to check in early as our room was ready. The front desk clerk was very nice. We are settled in our room for about twenty minutes when we received a phone call from the front desk to ask us if everything was satisfactory and did we need anything. This was a first for all of us having stayed in hotels before. About 10 minutes later we had a knock at our door asking us how many extra pillows we would like. The beds were very comfortable, the room & bathroom were very clean. When it came time to check out the front desk clerk divided our bill into 4 portions without us even having to ask. We had a 25% discount at the Smitty's restaurant for breakfast which we were able to enter from our hotel. Overall our stay was excellent and I would highly reccomend staying there.

    « Nice Walk to Downtown »

    This property has just been renovated and looks great. Love the rooms. Close to the airport and a pleasant walk to downtown. Bed was super comfy. The staff were professional and polite with a great sense of humour. We also had 25% discount at the adjoining Smitteys compliments of the hotel. Would stay here again!

    « A super little motel »

    My stay in November with this motel was very pleasant. Not only did they have a smoking room you would never know that it was because of its cleanliness also staff were amazing with helping with any questions due to tourism. Although the white spot next to it not so good very expensive and mediocre food. But I cannot take that away from how good the motel is I would recommend it to anyone just coming off the ferry that needs a rest because that's the place which you will be sent into a peaceful setting. Thank you to the staff and cleaning crew kudos a number one job

    « Remodeled Equals Good Value »

    I stayed at this location for one night on business. This is my second time at this location. The other time was a quick, 'in and out' as I had arrived late and had to catch an early ferry. This happened about 2 years ago. I don't remember the rooms being this nice. My room on this trip has everything I would want. It is very large, has a fridge, a 42" flat screen with an HD cable box ( many channels) and a Roman walk-up tub. I paid about $100 for the room on a Monday in November. Off season, yes, but still very good value.

    « Best West Emerald Isle »

    I was in Victoria on business and was looking for a quiet, comfortable place to stay for one night close to the airport. I was very impressed with the facility for the price. Rooms were clean, bed was comfortable and the staff was helpful - great for an overnight rest stop. Additionally, there were several restaurants within just a few blocks of the hotel from family to elegant.

    « Stay of Best Western in Sidney BC »

    Excellent value for the money, Staff is well trained and very interested in my well being.. The manager has gone out of his way to make sure myself and my dog are well taken care of. I will recommend this hotel to ALL!

  • 5
    « Great Value..nice little get away »

    We stayed in this hotel while attending a concert in Sidney so we did not need to drive home afterwards. We were very pleased with the was huge. We had another family staying in the hotel so we were able to sit comfortably and visit before heading out for dinner. Great staff, rooms were clean and beds were comfortable. Sidney is a great little spot to go for a morning walk and grab a coffee.

    « Close to the sea »

    A very quiet hotel on the main street, Beacon Ave., but tucked away off the street. There is a Smitty's restaurant attatched to the front on Beacon and the hotel entrance is behind. Good but subtle signage guides you in. Front desk check in was fasr and pleasant. All the staff I dealt with were friendly and accomodating. I had a room with two Queen beds. Had the usual amenities. Very, very clean. Excellent shower. Beds very comfortable with lots of pillows. Room AC/Heater worked great, easy to set and maintain room temperature. Sidney is a laid back town with lots of coffee shops, book stores and art. Lots of outdoor activities but dont expect fast pace or night is a place ro relax, walk the seaside, stroll about, ride a bike and browse. Also a short drive to Victoria and all tge big city you could wanr with a British atmosphere.

    « So comfie »

    Although my stay was only one night I must say the room was super comfie and spacious. Having a microwave, fridge and coffee pot made it so much easier to catch my early morning flight. Being on the main floor was so helpful as I was travelling with my dog.

    « Stay in Sidney BC »

    It was very nice, but we wanted to stay in Victoria as it was closer to the Blackball ferry, but the two Best Western's in Victoria don't take dogs. It would be beneficial I am sure if more of your hotels took dogs as we have often found that we don't get to stay where we want because of it.

    « Okay for people Expensive for Dogs »

    i stayed at Best Western because it was close and convenient for the business I was doing. It was very average... 'queen' bed, tv, coffee maker, mini-fridge. Accepts dogs, but unlike many places e..g. Laurel Point, provides absolutely nothing for the dogs, not so much as a biscuit and charges $15/night/dog.... I've stayed at many many 'dog-friendly' hotels and motels and this one was, in my opinion, out of line with its dog pricing. The attached restaurant, a Smitty's, is very good in its class.

    « Clean comfortable close to airport »

    Clean comfortable close to the airport. Downtown Sydney restaurants and ocean walkable. Quiet. Yoga studios are near by, again within walking distance. Lovely to wake up early and stroll along the ocean .

    « Island trip »

    We enjoy the consistent quality of the Best Western when we travel We would prefer the old style coffee makers as the new ones only make one cup at a time and are not environmentally friendly. Enjoy the hotel's proximity to the downtown are of Sidney and having the restaurant next door.

    « Littel overpriced »

    Nice hotel overall, getting lots of upgrades (new carpets etc.), but they see you coming in Sidney ... not much competition in town and their prices reflect it, this hotel is consistently higher priced than other comparable BW properties in BC, must be due to little competition, proximity to airport and ferries? At times I do compare prices with the BW in Victoria and it can be $25-$35 cheaper/night in Victoria, but then you have to drive an extra 1/2 hour each way

    « Very Clean and Well Maintained »

    Our Family stayed here for three nights in early October. The hotel is located right downtown in Sidney BC, but don't worry about city noise because the whole town closes up between 6 and 8pm. If you're looking for night life this is not the hotel (nor the town) for you, but you prefer the quite at night and quaint shops, and cute restaurants right on the ocean this is the place for you. The rooms were very clean and the hotel and grounds were immaculately maintained. The only down side is that they don't have a pool; they do have a whirlpool but it was out of order when we were there. I would suggest skipping the Smitty's restaurant that is right next to the hotel as the food was ok but nothing to write home about. I would suggest going across the street to the Five and Dime diner for amazing breakfast. For dinner there is a four star restaurant in the Sidney Pier Hotel, or Theo's on Fifth Street (2 blocks away) for awesome Greek food at very reasonable prices.

    « Poor reccommendation »

    I had booked a room for 4 through central reservations... They had one Suite left. It had a King size bed and a pull out. When we got to the room the pull out was a single. There were no other rooms available . We were there for a family funeral and family members had to find other accommodation! Not happy!!

  • 4
    « Sidney Fine Art Show Weekend »

    The hotel is a few minute walk to the Mary Winspear Centre, it has a restaurant attached and a well organized business centre. It is within walking distance of grocery stores, liquor store, pub and the beautiful waterfront. It was perfect for the business I was attending during the Sidney Fine Art Show with friendly and helpful staff. If you're a tea drinker you might want to bring your own kettle.

    « Comfortable stay »

    Always like the Best Western brand, but as anybody who has traveled know, some are better than others. Location-wise, it's very convenient, with restaurants and stores all within walking distance. We stayed at a suite with a living room and bedroom. Like the 2 sinks outside the bathroom. Wish they installed a towel bar by the sinks though where one can hang the hand towel or face towel, but that's a minor quibble. Overall, the room is comfortable, quiet, and most importantly, clean.

    « Quaint and Handy »

    This is a comfortable hotel with friendly staff. The hotel is close to the airport and Swartz Bay ferry terminal. It is handy walking distance to downtown Sidney and the waterfront. Rooms are comfortable and clean. There is a small laundry room with one washer and dryer. We have stayed here 3 summers in a row. Plenty of parking. The only negative was the hot tub. It was filthy with a dirt ring around the tub at the water level, and severe foaming which is indicative of dirty out of balance water.

    « A comfortable one night stay »

    I've always enjoyed the quality of the Best Western Hotel chain.The Front desk staff was very friendly and helpful.The Restaurant had great food and friendly staff to.The room was comfortable yet smelled of dust.It was very quiet which made for a nice sleep experience.

    « Good Location »

    The location is convenient, right off the highway on Beacon Street and close to the ferry terminal. There are restaurants and markets within walking distance. Also Beacon Park and the waterfront walkway are easily accessible by foot. The hotel room was clean and comfortable and the staff friendly and helpful. The room they gave us was right across the hallway from the hot tub/exercise room, we were a little concerned about noise but it was surprisingly quiet.(maybe off season)

    « Nice hotel, staff need to work on customer service »

    Nice hotel and overall the staff was friendly. Our request for a quiet room was not taken seriously and we were placed in a room that faced a street as opposed to a room facing the parking lot. The staff member that my wife and I talked with was not very understanding. Eventually things were made right and an apology was offered. Slept with earplugs after the first night and everything worked out, but felt that this hotel dropped the ball when it came to meeting our needs.

    « Good location »

    We had to put our 88 year-old mother on the plane the following morning. The attentive clerk on duty arranged everything we needed, and the following morning at 3:30 AM Mom was in the cab on on her way to the airport, just minutes away. It's an old motel/hotel but clean and nicely kept with wood paneling and tasteful lobby furnishings. VERY professional staff. The rooms are old but clean and just a few years behind the times. It's the basic motel from the 1990's, well-kept. Those who are looking for the urban-spa experience won't find it here. This is just a GREAT place to spend a night for airport connections. The airport is just a few minutes away, and $11 by taxi. It was just what we needed.

    « Nice staff... poor experience »

    The hotel was very noisy, overall the staff was very friendly. You do get a coupon for 25% off for breakfast at the smitty's beside the hotel but if you have to leave before 7am it is kind of useless. I stay at a lot of Best Western locations throughout the year and I have to admit I was not overly impressed with this location. This hotel seems to be geared more towards tourists and less towards business travel, this is understandable given the location. I will be back in Sidney in a few weeks again for work and will most likely drive to Victoria for a hotel.

    « Comfortable »

    We stayed before our flight home. We had a king bed and it was comfortable. The room had a Large flat screen tv, wakeup service, the carpet looked new and the room was clean. Checkout was fast. Parking was easy. This hotel is less than 5 mins from the airport.


Getting to the hotel ...

All directions
·From: Vancouver. Drive off of the BC Ferry at Swartz Bay, then take a left off Highway 17 at the second traffic light, Beacon Avenue, into Sidney. The Best Western Plus Emerald Isle Motor Inn is on the left at the first traffic light, Beacon Avenue at 7th. ·From: Victoria. Take Highway 17 North, then merge right into Sidney on Beacon Avenue. The Best Western Plus Emerald Isle Motor Inn is on the left at the first traffic light - 7th Avenue. ·From: Anacortes Ferry Terminal. Exit Anacortes Ferry and follow signs for Sidney. Once on the main street which is Beacon Avenue, the Emerald Isle will be on your right side, just past Resthaven Drive to the Best Western Plus Emerald Isle Motor Inn. ·Fr...

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