Best Western Shepherdsville,  Shepherdsville

4.0/5  - based on 322 guest reviews.
211 S Lakeview Drive, 40165-7128, Shepherdsville, United States - See map
+1 502 543 7097 +1 502 543 2407



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
TripAdvisor Traveler Rating
based on 322 traveler reviews
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Located 11 miles south of Louisville on I-65, the Best Western Shepherdsville offers quality accommodations, great rates and guaranteed friendly service for those traveling the KY Bourbon Trail, attending major Louisville area events, visiting KY Kingdom Amusement Park,Elizabethtown Sports Park, or seeking the best location for group and reunion housing. Guests of the pet-friendly the Best Western Shepherdsville hotel in Shepherdsville, KY will find that each well-appointed guest room comes complete with quality upscale bedding, expanded cable, satellite television with 37-inch HD flat screen TV's, and free wireless high-speed Internet access. Start the day off right with a complimentary full hot breakfast, and then head back to take a dip in our seasonal outdoor swimming pool (check for opening and closing dates). or get energized in the on-site exercise facility. Guests traveling on business will also appreciate this hotel's close proximity to Louisville International Airport and area businesses, including Gordon Food Services, UPS Air Hub, Zappos/Amazon, GSI Commerce Inc. and Best Buy. Truck drivers looking for a break from the road will love our large parking lot, which can accommodate rigs of any size. Just a short drive from the hotel, the best of the area awaits. From the historic KY Bourbon Trail to Kart Kountry, historic Bardstown, Churchill Downs, Bernheim Forest and the KY Derby, the Best Western Shepherdsville offers easy access to it all. The KY Expo Center is just 13 miles away, which is home to popular annual events. If you are seeking accommodations for Louisville events, a short 15 minute drive can mean big savings during the KY Derby, Mid-America Truck Show, State Farm Machinery Show and the Street Rod Nationals.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 322 guest reviews
Certificate of Excellence
Business Business 50
Couples Couples 107
Family Family 99
Friends getaway Friends getaway 34
Solo travel Solo travel 18
Sleep Quality
Best Western Shepherdsville,Shepherdsville
  • 5
    « Fantastic!!! »

    We arrived late due to a traffic hold up and our room was waiting for us. It was immaculate and comfortable. Our 2 cats settled right down and we were surprised when we slept later than planned. The breakfast had more choices than more expensive hotel chains. The price was reasonable and all the personnel was very friendly. Thank you Best Western Shepherdsville - we'll be back!

    « Best Value in the Louisville Area »

    We've stayed at this hotel on numerous occasions. It really is the best value for the Louisville area. Less than 20 minutes from downtown, where a comparable room would cost double. There are plenty of dining choices available to fit any wallet and pallet. The staff is great and the facility is definitely above average. Unlike other hotels, the hot water is hot and the water pressure is strong.

    « Another Best »

    Located just off the HWY with easy off & on, but far enough to be quiet. Our room was clean & comfortable. A Denny's 24 hr restaurant is located just across the parking lot. The Hotel parking lot is well lighted, and has ample parking if you are pulling a trailer. The hotel breakfast has a good variety, if you go away hungry it is your own fault.

    « "Never Disappointed in this Hotel" »

    We have stayed at this hotel many times before and have always enjoyed our stay. The staff is VERY outgoing and friendly not to mention professional. Room was super clean with plenty of towels for showering. We will definitely be our son lives in the area and we do visit 2-3 times a year.

    « Another great stay »

    Great stay again. Rooms are clean, desk clerks are always helpful. Breakfast has plenty of choices. Best part they are pet friendly! I frequent this hotel three or four times a year, and I've never been disappointed.

    « On a southern roadtrip and went to Jim Beam »

    We were on a southern roadtrip to Nashville and New Orleans and decided to visit the Jim Beam distillery. This was about the closest hotel to the distillery and we didn't want to have to drive far. Just a basic hotel for a quick night, but the rooms were clean, the breakfast was good. The best thing about this hotel is the friendliness of the staff. When I checked in, the gentleman at the front desk (can'r remember name, sorry) was the friendliest front desk clerk that I have ever met. Shook my hand, recommended local food and said if I needed anything that he was on the desk til 11 and would take care of it. Every person that we came across went out of their way to say hello. Average hotel made awesome by a great staff.

    « Good customer service »

    Stayed here for a trade show in Louisville KY. Hotel staff was very nice, room was clean and location was convenient. Only negative is the beds were very uncomfortable. Breakfast was good and parking was as well. Again, the bed was very uncomfortable...

    « Tdonelson »

    Jeanine has always been very nice the whole team keep the place very clean and very nice to stay at even when I have to do my 2034 hour restart it's quiet and I get my rest and helpful Chris is friendly too.

    « Generally a good experience »

    The parking lot was closed off and being re tarred but they made it easy by assigning us a room near an exit. the rooms have been remodeled, there is a small business area, and the breakfast was good for the type of lodging. the rooms had older furniture and a desk that was fitted into a corner and hard to access and more of a table. the bed and pillows were ok and the fit and finish of the remodel better than expected as it is an old building and has been done over many times. for the price a decent stay a good value.

    « Very friendly, good breakfast »

    We had no problems with this hotel. The staff were very friendly and helpful, even when we informed them we had to check out a day early. Breakfast was better than most hotels with eggs, sausage, biscuit & gravy, waffles, plus the other usual grab & go breakfast items. The bed was kind of uncomfortable, but that is the only thing I have to complain about. I would definitely stay here again if we were in the area.

  • 5
    « Hotel stay »

    Hotel was very clean, and the staff were all very friendly. I spent two nights at this hotel and would stay again if I had to return to this area. The breakfast was very good and the eating area was clean, which means a lot to me

    « Thanks for being Pet-Friendly! »

    I was on my way home to Ohio and booked a room at this property on priceline. I chose BW, b/c they are completely pet friendly with no pet fee. Thank you so much! I have two dogs who enjoyed their stay :) The lady at check in was friendly and helpful. My room was very clean, had a large bathtub, and the bed was comfy. I also got a fridge and microwave. I sort of also chose this location, b/c they had a fitness center. I was disappointed that the treadmill didn't work and the Schwinn Airdyne has something wrong with the right pedal. The universal gym was fully functioning. There was enough room to do some jump roping too. The breakfast was pretty good..they had hot items and cereal. There isn't really any place to take your dog for a long walk. We just did a big loop around hotel. The wifi was fast :)

    « A good night's rest! »

    The hotel is being remodeled and the entrance and lobby was beautiful. The artwork on the walls were noticeable and pleasing to the eye. The breakfast room is the nicest I have ever seen....ample seating and very nice selections which were well stocked. The pool had just been renovated and was not yet open for use. The room was very clean and provided everything I needed. I prefer a softer bed but it was comfortable just the same. WIFI which is always nice. Ice close by and fresh brewed coffee in the lobby at 10:30 p.m. The staff was pleasant and very helpful. We will use this property again when traveling North or South!

    « Big Disappointment »

    The front desk staff were polite & professional. The room looked nice upon entering but there were some issues we noticed later. Our view was of the side of a shed. The pool was outside & closed. The tub didn't drain properly which left us standing in inches of water by the time our showers were done. There was an extension cord that plugged into a lamp & the wall. We tried to plug a phone into the extension cord but it shorted out the lamp when we picked it up. There were 3 small pillows on each bed. One pillow just wasn't enough. The outer bedding was scratchy & not comfortable at all. But the bedding & room were clean. Breakfast was sub-par, the waffles tasted awful & the meat was dry. For $122 I was hoping for a better experience.

    « Three day weekend stay »

    Very nice stay. No complaints about the room. Let them know about the tub diverter valve when we checked out but it really didn't affect the shower, just came out of the tub faucet at the same time. Shower might have been a little stronger if it were working better, but it was fine as it was. Chris at the front desk is extremely polite and very helpful when it comes to local questions you might have. He's very knowledgeable as he's been in the area for many years. Also, if you drive a truck, yes, they have REAL truck parking. Not like some places you call and they say they do and when you get there they really don't. LOTS of truck parking here! AND, the lot isn't covered in holes that you could lose your truck in. Very nice parking right across the street! Chris says there's even some more at the end of the building, so if you're in a truck don't be afraid of this place! Denny's restaurant across the street and a discount on food if you're checked in at the hotel. Walk across the highway to other places to eat and shop.

    « Great price good quality »

    Everything was as advertised. Clean and comfortable room for a great price! Staff was very friendly at check in and also recommended a few restaurants in the area. I used the fitness center as well which was fairly basic but worked!

    « Pretty good »

    Good hotel for a one nighter. Hotel staff was courteous at check in. It does smell a little funny. Rooms were cleanish and was at a nice location. The beds were huge. I probably wouldn't stay here again but only because of the smell.

    « A Nice Hotel with Laundry Facilities and a Pool »

    This was a nice hotel with comfortable rooms, a beautiful lobby and a huge breakfast room. We enjoyed our stay and used the pool, as well. The pool is nice -- located next to the expressway, but still a very nice pool. There is a BP station nearby and a Denny's. The laundry was an added bonus.

    « Great place to stay. »

    Great for business travel. Warm friendly staff, good breakfast, workout room and a outdoor pool. You will find some good local restaurants in the area. Close to many attractions like bourbon trail tour and 20 min from downtown Louisville.

    « Clean, well appointed room. »

    This was the cleanest and most traveler friendly room that we had in our trip across the country. They also welcome small pets, and our kitty was very comfortable. Beds were great and all amenities actually worked. ex. easy access to internet

  • 5
    « Great Value »

    The Best Western in Shepherdsville is the halfway point for my NC and WI family so we plan a visit every year. We've stayed exclusively at this hotel for at least 6 years because of your value, location and amenities. The staff is always pleasant and goes out of their way to make sure our visit is great.

    « One night in Shepherdsville, KY »

    This was a very nice hotel with a friendly and helpful staff. We had no issues with the facility. The location was easy to find and we had good access to nearby highways that allowed us to explore the area at ease.

    « Good Experience »

    Clean room, comfortable bed and good location. The staff was great when we checked in and gave good recommendations for dinner. Breakfast was very good. It was convenient to the Bourbon Trail. It was easy to access the WIFI.

    « Top notch. »

    All i can say is awesome hotel. Room was clean. House keeping very helpful and professional. Chris at the front desk was very polite, professioal, and knowledgable of the area. Trip advisor needs to update their site. The bar and resturant is not open now. The breakfast is what is expected. Hot and cold items. We will definetly stay again next time we visit.

    « Outstanding Service, Impressive Improvements »

    Staff at the Best Western Shepherdsville go out of their way to make sure that guests are satisfied with their stay. We stayed here 4 years ago, and were not so impressed. But, WOW, have they "upped their game"!! Service and friendliness were awesome, and the facility, although still needing some renovations, has been nicely upgraded since our last stay. My family will definitely return when staying in the Louisville area.

    « Best Staff ever! »

    Absolutely the BEST Best Western I've ever stayed at! Staff was very professional. Very Nice rooms. Breakfast was varied hot and delicious. Pool was clean, with plenty of tables and chairs. The whole motel had an outstanding atmosphere.

    « Harley riders »

    Our Harley chapter stayed here during our Bourbon Trail ride. It was awesome! We were treated with respect and courtesy from the start. Chris, at the front desk, went over and above his normal duties to help ensure our stay was pleasant and enjoyable. We book a block of rooms when we do our weekend rides, and this is the first hotel that kept our rooms together instead of spreading us around. Only complaint was the bed was pretty hard.

    « I slept in an ashtray »

    My husband and I booked this hotel before we headed to Nashville for the weekend. We arrived about 8:30 pm and when we walked into the lobby we both smelled state cigarette smoke but figured it was from the large gathering of people smoking near the lobby door. We were greeted by Chris who gave us some recommendations for dinner and some history of the town. We thought it was weird that we had to sign a waiver that we wouldn't smoke in the room ($100.00 fine if we did)even tho we don't smoke and it was SUPPOSED to be a non smoking hotel. We went up to our room, 221 and the first thing we noticed was the floral smell as soon as we walked in. We dropped our bags, checked out the huge room, set the a/c and headed to dinner before they closed. We got back to the hotel about 10:15 and saw Chris again. We thanked him for the dinner recommendation and headed to our room wanting to take a shower and go to bed since we planned to leave early. Even tho it was after 10 there was a lot of people milling around especially by the doors smoking. About 2 am I woke up coughing, nose stuffed up and could taste the stale cigarette taste in the back of my throat. I could smell the cigarettes in my hair and pjs. Every time the a/c kicked on the smell got worse. In the morning we saw cigarette burns throughout the room, on the tub, floor! Taking a shower again didn't help since the towels smelled too. When we checked out I told the front desk about the problem and that we better not be charged the fine. She said okay but there was nothing she could do and that housekeeping would have noticed the smell when they cleaned it the day before. I told her the smell is in the comforter and she said that was impossible since that was just washed that day. I told her the smell is old, and that the floral smell was a coverup for it. As soon as I got in my vehicle I tried calling Best Western but the feedback line didn't open until 9 am mountain time. We stopped at a store and I had to get some nasal spray, throat lozenges and Frebreeze. I called the first chance I got and at first the girl seemed very concerned. She then put me on hold and when she finally came back on she said she spoke to Chris who remembered us. He told her that if we would have complained he would have moved us into a room that another couple moved out of because they smelled a strong odor of paint. REALLY?!!! Yeah maybe a paint smell would have been better than stale cigarettes but it was 2 am when I started not feeling good. She basically said that there was nothing she could about it. I told her that the smell was old, it's in the carpets, the couch, everywhere. She said the hotel has been smoke free for 20 years. In Nashville we ended up stopping at a laundry mat and washing all our clothes because of the smell. I'm a platinum card member with BW and am highly disappointed with this hotel and then the POOR customer service I received afterwards. I know I will NEVER stay at this location again. I may have to turn in my card too because of the customer service I received. I thought I was staying at some low life chain instead of BW. The photo I attached is of the cigarette burn on the tub

    « Great deal »

    On a road trip with family we decided to stop and sleep for the night. There were a number of hotels off the exit so we basically decided from the exterior appearance. It was neat, quiet, and didn't appear outdated. For little over a hundred dollars we had a very clean, modern, safe feeling, and comfortable room. I'd stay here again in a heartbeat.

    « Average stay just an older complex »

    This Hotel could be upgraded on appearance like carpet in hall ways of rooms and in the rooms. Painting in bathrooms ,upgrade on ac equipment in rooms better ways of getting to rooms like more elevators for access

  • 3
    « Stay from Hell »

    The whole stay wasn't bad after a tremendous amount of issues were resolved. First night was horrible with frequent internet disconnections, kids running up and down the halls pounding on guests doors to the obnoxious odor you smell upon entering the room. The second night was just as bad with finding a note from some weird person who claimed that got aroused from watching me sleep. All instances were reported, In my opinion only three staff members went above and beyond to provide outstanding service with Jeanine (Front Desk) even offering to come back in after she had clocked out if I requested her assistance with something. Sarah and Sherry in housekeeping deserve a big applause as well for recleaning my room a couple times because I felt it wasn't satisfactory, they didn't complain like most would have and even carried on a rather comical conversation with me while doing their job. Bravo you three.

    « Great Stay at Best Western (as usual) »

    Our one night stay at Best Western Shepherdsville was pleasantly without worry or bother. Room was clean, king bed very comfortable and the hot breakfast was good to wake up to. I was grateful for the gluten free options available at breakfast! We always stay at Best Western and enjoyed Shepherdsville as much as we expected and hoped.

    « best western shepherdsville kentucky »

    the hotel was clean and updated with a refrigerator and microwave. comfortable beds, nice breakfast and a helpful staff. Check in and check out was fast and simple. I always stay at this best western on my way to Alabama

    « Not too for from Bardstown KY »

    We stayed here at Best Western Shepherdsville, because could not get rooms in Bardstown, have stayed here before,and is a good place to stay. The staff are always very nice, nice size rooms and clean. The breakfast is good, you have several choices of breakfast items. Motel right off the interstate.

    « Best Western South- Shepherdsville, KY »

    Good Morning Doug (General Manager)- I wanted to pass on an experience I recently had at the Best Western Plus South in Shepherdsville, KY. My family & I were traveling home to Michigan from a week-long visit in Alabama. During the week, my kids came down sick with head colds & then as they were starting to feel better, my wife came down with it towards the end of our visit. On the way back to Michigan on Friday, July 8- having driven the entire day on my own, my kiddos were finally starting to pass out for the night around 10 p.m. & with another 6+ hours to drive we had decided to call it a night & I started keeping an eye open for a place to stay as we approached Louisville. All I can say is that I am SO VERY HAPPY I chose the Best Western, but for 1 very specific reason- Chris! By & By, the hotel is like any other, but when I walked into lobby a young man came jogging up to the front counter, apologizing for the wait (which was all of 20 ? 30 seconds tops). I asked about a room- he had 1 available, but warned me of a baseball tournament that was happening that weekend & lots of kids running around raising hell might not be the best situation for a good night's sleep. I told him I'd take that gamble. Chris was beyond amazing- incredibly personable, helpful & informative. You definitely have a top notch employee in Chris & I hope that Best Western International understands what kind of quality person they have & gives him every resource to one day take the reins & move up the ladder of the company. Regards- Andrew

    « Independant trucker »

    Traveling to the louisville area on buisness every week I stay at this best western every week, sometimes 2 or 3 nights per week. One of the cleanest, most comfortable rooms you could ever hope for and as for the staff, there is simply no better. Always friendly and helpfull, from the front desk right up to the management. As a rewards member i was missing some rewards points for recent stays. jeanine at the front desk said she would look into it for me. She went as far as pulling my stays for the full year and made sure i was credited back for my missing stays. How many people would do that?? NOT MANY! Thanks jeanine!!! Your the greatest!!?

    « Very pleased »

    This hotel is very easy to get to. Very comfortable beds, plush towels. Breakfast room was a bit chilly. The breakfast was plentiful, well presented. Chris - night desk clerk was very helpful answering any question we had. It was close to the routes we needed for our day trips - Mammoth Cave, Louisville and Bardsville. I recommend this hotel.

    « It was horrible stay »

    Starting from Reception, till room condition and cleanness , everything was worst. I wont recommend anybody to this hotel. It is a truck driver few hours stay kind of hotel not for business or leisure people

    « Good Hotel Except for Breakfast »

    This was a good hotel to stay at except for breakfast. They have a cut off time of 9:30, which is way to early especially on a weekend. Then they couldn't keep up with the people that were there, and were constantly running out of stuff and people had to wait. Plus the milk for cereal was half frozen.

    « Not happy. »

    No internet. Room smells. Bathroom had a dirty toilet. Glad it's only for the night. Front desk attempted to be helpful but came off just creepy. I don't think I could have had any longer of a walk down the first floor hallway to get to my room. The key reader is ancient and took me five minutes to get the key register. Pool is being renovated. Just a side note.

  • 5
    « Always a Great Stay »

    I stay at this Best Western traveling from Michigan to Alabama. It never disappoints. Chris is a great desk clerk. He makes sure your stay is the best it can be. The breakfast area is clean, and has lots of choices. This hotel is a very clean pet friendly hotel.

    « Very Nice Hotel »

    Stayed one night in June, 2016. We stayed in the King room. Room was very large and spacious, much more than most hotels we have stayed. It was very clean, which was most important for me. Breakfast was good with several items available. I would recommend this hotel.

    « great service »

    service manager - great 1st floor room Great every year we go here(June), always take good care of us .Best Western is my go-to brand. Queen beds and pillows are very comfortable. Family loves it too...and they always are accommadating to my kids and grandkids...

    « Don't Recommend This Hotel »

    This is a very old hotel. The rooms are small, very worn, and smell. The hotel is billed as being non-smoking but smoke filled the reception area and the halls. This is a dingy old hotel. Avoid it! There are much better hotels in the area.

    « Easy to get to.. »

    We have stayed here a couple of times because it is easy to get to and several things around there to see. Places to eat are near as well. The staff (Chris) was very helpful in giving directions and information about the area.

    « Some things just can't seem to change »

    Having been here previously, I was encouraged to return...Hmmm somethings we consider! Here, now under new management...the old things and dilemnas remain intact. New faces does not change the paces. This place is dated and is in need of some upgrades, yet all working personnel are aware and readily appologize and yet the problems remain....time to place our head and money some where else!

    « Great Stay »

    We were on a motorcycle and this was a great hotel for a 2 night stay. The staff were all great and the hotel was very quiet and peaceful. It is very convenient to Louisville without all of the traffic and noise. We would definitely recommend this hotel to anyone wanting a nice place to stay.

    « Convenient and friendly »

    Great place for an overnight stay midpoint between Chicago and Altanta. Stayed here many times several years ago when the hotel had a karaoke lounge and there was not much else in close proximity. Now there are quite a few dining and shopping options nearby, and the hotel is very conviently located off the highway. The lounge has been replaced by a nice breakfast area, and the hotel is now smoke free, very clean, and comfortable. When I mentioned that I missed the karaoke lounge, the manager of the hotel took the time to write me a personal email to thank me, and explain that they hated to see the lounge go as well, but it had been losing money for years. Very nice staff there.

    « Best Western Plus South Sheperdsville, KY »

    Very clean and breakfast was good. Excellent place to stay for the value. Plenty of eating places close by. Louisville was minutes away. Plenty of sights to see like the Louisville Slugger Museum, Church Hill Downs, and much much moor.

    « Clean and comfortable »

    The hotel is a convenient place for business travel. It is located near pleanty of local amenities and there are enough fast food restaurants around to never go hungry. The room was clean and quiet and the staff was courteous and friendly. It was a warm day and apparently the service staff had decided it would be a good idea to cool things could have hung meat in my room- which was fine...until icicles started to form on the end if my nose!! The breakfast was a little better than most and a good way to start the day. All in all it was a successful stay and I will be back.

  • 4
    « Great Location outside of Louisville »

    This was a perfect stay after going to races at Churchill Downs and heading to Nashville. Breakfast was filling with a good variety. Location near Louisville at a fair price was perfect. It is easy to find near the freeway but not noisy!

    « BEST WESTERN Shepherdsville »

    I was staying here as I was attending a 3 day trade show in Louisville at the Fair and Expo center. I like to stay away from the crowds of Louisville property's during these show. This is my first stay at this property, and if the need comes up again, I will stay here again. I choose a double queen bed room. Even though I travel solo, the extra bed gives me a place to sit all my bags, as most of the places I have stayed in don't have enough places to set your bags and allow you to rummage through them. Place was clean, no smell of somebody who smoked in the room. Plenty of towels, and the usual sample toiletries were available. Breakfast was available, but I never ate it. I left early (7am) and got in around 9pm each day. This facility has plenty of free parking available, and a Denny's across the street. You get 10% off if your eat there. I didn't, as I ate my evening meals in Louisville.

    « One of the Best Best Western's »

    This was a very clean and nice places to stay the help was the best and very friendly and helpful .Very clean and nice breakfast room and well stocked . I would stay there again when in the area. The location was very easy to the main highway and easy to get in and out of. Plenty of parking and very safe .

    « Good Overnight Stay, just not Sure what this is a "Plus" Location »

    Just stayed for one night - convenient off the highway and plenty of places to eat are around this exit, too. But I'm not sure why this is considered a Best Western "Plus". The room was honestly a bit small. Nice furniture, but small room. Could also hear the folks in the hallway. Decent breakfast - they had hot chafing dishes with scrambled eggs, sausage, etc., but it wasn't great - just OK. Coffee wasn't anything you'd want a second cup of. It was like it was ... almost ... a "Plus". They did have an exercise room; and after the pool renovation is complete - that would be a good option, seemingly - but it is currently closed - believe it is scheduled to open in June, 2016. Wasn't bad - just was a little less than what we anticipated.

    « Need a clean, quiet motel.....stay here..... »

    Loved the hotel as it was very,very clean and quiet. Beds were great and it was definitely the cleanest hotel room I stayed in,,In fact, I've stayed in 5 star hotels that were not as clean! The staff was friendly and helpful. I would stay here again if traveling through the area in the future. They have free wifi and includes hot breakfast.

    « Relax ....your in a clean, comfortable room. »

    I've stayed in quite a few Best Western Hotels and I have to say that for the most part you can depend on having a comfortable bed, clean room and a very nice hot breakfast before you hit the road again.

    « On our way to Georgia »

    What a great hotel, a Best Western Plus, however we did not receive the usual welcome gift bag. The breakfast room is very large and well stocked with the usual BW plus items. We would stay here again if in the area. Close to fuel and food

    « Great location accessible to bourbon trail »

    Spent two nights here. Quiet & great location. Close to all amenities. Friendly & helpful staff. Clean rooms. Includes breakfast & free wifi. Right off freeway as well. Originally booked for one night but should have stayed three. I would recommend this location

    « Excellent Hotel »

    Rooms very clean and quiet. Breakfast excellent value. Hotel Staff very helpful and friendly. Good location off the highway. Would recommend for business and family. Pool is currently under construction for the fitness centre is open.

    « Our Kentucky Derby Stay »

    Staff was wonderful. Rooms were clean and nicely appointed. Location to Louisville was awesome. Breakfast was great. We would definitely stay here again. We have already recommended hotel to neighbors who will be attending the Derby next year.

  • 5
    « We love Best Western »

    Front desk staff was very courteous, welcoming and helpful, especially with restaurant recommendations. Our king non smoking room was very clean, comfortable, and quiet at night. Breakfast offered a good selection. We would definitely stay again if we pass through Shepherdsville again.

    « Disappointing Stay »

    I was not impressed with this particular best western. The staff at the front desk were great upon check in. The hotel looked run down and when we got to the room we discovered a bath room that had not been cleaned I don't think. It had literally a layer of dirt and hairs on the back of the bath tub and the floor did not look clean either. The room was adequate but looked dated. Breakfast was good the next day and there was a large area to eat. If you have stayed at a best western the breakfasts are all pretty much the same. For the money we paid to stay here it was not worth the price and I would not stay here again I don't think.

    « Just a stop over »

    This hotel has been a stop over as we travel south to the Gulf coast for a vacation. Just a place to sleep. Pretty standard Best Western. Probably built in 70's-80's range. Has had the usual refreshments hotels do over the years, but you can still tell it's older. Not sure what makes it a "Plus", I thought those were the newer BW's. Indoor entry which is obviously more secure. Friendly staff at the counter. Both years we stayed there the counter clerk actually knew how to handle Best Western gift cards at check in. I find this is actually rare across many hotel locations and brands. Standard breakfast in the morning which was good and well staffed. There is a Denny's next door if you like a better breakfast selection. Right off the highway so EZ off EZ on. My only negative comment really was the price. We paid $150 (including taxes). Not sure if they were tagging people because it was a spring break week or if there was some special event going on nearby. It is not a $150 per night hotel. If I didn't get the gift cards for free, would not of paid that kind of money to stay here.

    « Needs to be updated. »

    We stayed here for 1 night on our way back to Michigan. Good location off the interstate. Our room was on the 1st floor. The carpet could use a cleaning. The sink was separate from the bathroom which we like, but the sink had a musty, foul odor to it. Otherwise, we had no complaints.

    « Overpriced & Old along the interstate »

    1. Room had odd chemical odor and windows don't open for fresh air. Couldn't stop thinking the smell was from insecticide. 2. Very overpriced and they charge more at the desk than on line. The manager said corporate sets the rate & corporate said the hotel does, but could care less about it. Very rude.

    « Awesome Breakfast! Janie was the best host! »

    Our family, consisting of 3 kids ages 2,5,and 8, my wife and I, and her parents stayed here on April 2nd. The rooms were slightly above average, and the staff was awesome. Chris at the front desk was extreamly professional. He made sure that we knew where to park to avoid a long walk, and also helped to entertain our kids as we unloaded Janie in the continental breakfast room was a great host. The breakfast spread was far above average, clean, spacious, well stocked. Janie treated you like you were family, and wanted to make sure that you got your fill! They all went above and beyond to make sure our stay was all it needed to be. We would definitely stay again. Great location, just off the exit, with plenty of places to eat near by if necessary.

    « Medical »

    Awesome place to stay. My wife & I have stayed in this hotel multiple times. We will stay there every time I have to go to Louisville to see my oncologist. It's always clean and the staff is very professional.

    « What an Impressive Experience »

    Within this hotel chain, there's three (3) levels; this one being the middle, the plus level. Once inside the lobby, things were standard, yet tastily designed for this level. The rooms are quite large, and well portioned. Here, I was given a room with a table and two chairs, a separate desk within a nook, and also a reading area with its own chair and light. More importantly a std., sized couch with coffee table...all well laid out without being cramped or overtly stuffed. My thought is this being a real repeat for me. In the event you are within the area, Do stop in, relax and rest a bit.

    « Excellent Place to Stay »

    Spent two nights at this property - room very clean and staff was extremely helpful. Breakfast attendant went out of her way to make outstanding breakfast. Check in and out were quick and efficient. I would highly recommend.

    « Hotel looks deceiving »

    When I first pulled up to the hotel, I really wondered if I had chosen the right place for my stay. But when I walked into my room, I realized I was in the perfect hotel. It was spotless! The bedding was attract and made to look very appealing. It was also very comfortable. I would highly recommend this hotel!

  • 4
    « Passing Through »

    We were just passing through on our way south. The rooms were clean. The staff was extremely friendly. The price was good. There was also a large continental breakfast included. Overall, the experience was better than expected for a 3 star hotel.

    « Pit Stop »

    Our family used this hotel as a midnight out so on our trip from Milwaukee to Atlanta. Our stay was only 8 hours, but I would definitely stay again for a similar purpose. The midnight staff was extremely courteous and hospitable. The morning breakfast was very good, and saved us a few bucks before getting back on the road. The room was satisfactorily clean. And the rate for two queen beds, with a pet, was reasonable. I would recommend for a similar stay for friends and family.

    « Great Place to Stay!! »

    Everything about this hotel was great! The front desk staff (Chris) was super friendly and helpful. The room was clean and fully loaded like larger hotels....refrigerator, microwave, free wi-fi and an excellent free breakfast. Nothing disappointed us in this rate friendly hotel!

    « Clean, friendly and no complaints! »

    Just stayed at this motel for one night and it met our expectations in every area. It was clean, all employees were friendly and the bed was very comfortable. Would not hesitate to stay here again. Continental breakfast was also a plus with a good variety offered.

    « 2 night stay »

    Clean enough, friendly staff. No indoor pool or gathering area for groups so we asked to sit in the breakfast room & they obliged. We were there for a volleyball tournament with some down time in the evening and next morning so we wished there was an indoor pool as it was raining & a pool would've made it more enjoyable to hang around the hotel.

    « Home away from home »

    I have stayed at this best Western for 1 to 3 nights per week for the last 10 years and when I say home away from home that's an UNDERSTATEMENT!!! I am an owner-operator and haul furniture to Louisville every week. I am always greeted with a smile and a genuine desk clerk who always seems interested in how my day was. Whether it's discussing a good book with Dave at night or joking with Jeanine in the morning before I head out for the day it means more than they realize. My room is always perfect and spotless and when I say my room I mean just that. They know I like to stay in the same room and 99.9 percent of the time they have it saved for me. Everyone at this place,and I mean everyone from the maintanence guys to the manager and even the owner has always taken stop and talk with me about how my stay was or heck just to chat about whatever. If they ever shut down I guess I'll just have to retire!! Thank you to Doug and the whole gang at the BW for making a not so easy career just a little easier!!!!!

    « Returning Home »

    My wife and I were returning home from Biloxi,MS. and stayed here overnight and found the hotel to be nice. The area is near I-65 and several eateries in this area. The staff were pleasant and willing to answer questions about the area and the rooms clean. The breakfast in the morning was good and got us on our way again.......would stay here again.

    « Great Locationand Propert »

    Very clean rooms, excellent staff and centrally located fo business and pleasure. Kart Country is a must! Excellent breakfast every morning. Front desk and housekeeping were very friendly and did a great job on cleaning the room.

    « Great experience »

    Had to book a room here due to inclement weather. Night clerk was efficient and friendly. Clean room and comfortable bed with microwave and refrigerator provided. Would stay here again. Great location with several restaurants.

    « Fantastic R & R »

    Very nice hotel, house keeping is very nice the whole staff is more then helpful, the entire staff is great, especially Vickie in the Lounge, room's are very clean and comfortable, the bathroom is sparkling clean, beds are very comfortable, Denny's restaurant will deliver to your room and you get 15% off, it has been a great 3 day relaxing experience. Will definitely stay here again.

  • 5
    « A welcome place to stay »

    I stayed at this hotel for one night while driving home. It was a long day of driving in the rain and it was so welcoming to have a bright smile and friendly accommodating person at the front desk to make me feel welcome. The room was comfortable and it helped to have a refrigerator and microwave in the room and the bed was super comfortable. The breakfast in the morning was good quality food and the breakfast room comfortable. Great stay!

    « Great night of sleep »

    We arrived late and were all exhausted. Got great sleep here (which is not easy for us, we have a young child). Slept so late, we missed the free breakfast, but the hotel is right by a Denny's and the hotel gives you a discount there.

    « Excellent Place to Stay »

    We stopped for one night while passing through and had a great experience. The male employee at the desk was over the top polite, efficient and helpful. The room appeared to be newly remodeled and very clean. The breakfast buffet had a vast selection of foods and the eating area was large enough to accommodate large groups. Check-out was easy and flawless.......... A great place to stay for sure!

    « Pretty comfortable place to sleep at a good price »

    Very comfortable bed and room for under $100. Property and hallways are a bit run down, but the hotel staff are helpful and sweet. Right off the freeway, easy to access. Free breakfast and fitness center are nice touches.

    « King, Hot tub suite »

    We stayed here for one night passing through from Florida back to Michigan. The check in staff was super friendly, after our 10 hour drive. Chris was very helpful when we asked where a local steakhouse was. The hotel is right off the highway, which was convenient, gas stations are nearby, as well as food. The rooms are a little outdated, so we felt that the hot tub suite was a little pricey. The hot tub in the room, is a big whirlpool tub, it will fit 2 people. The jets are set low, all at one level. It was okay, but not really worth the extra money for the room. The breakfast was good, there were many options available, both hot foods and cold foods. The staff there was also friendly. The internet, we found, if you left the hotel, you needed to re-log into once you came back into your room, just a small detail. The check out staff was not quite as friendly as the check in staff, but was still pleasant. Overall, it was an okay place to stay. If I stayed again, I would not pay extra for the hot tub room.

    « Clean, comfortable, and friendly »

    This hotel is in the perfect spot for us coming home from FL. Chris who checked us in was super nice. It was clean and comfortable. It was very close to many restaurants for dinner. The breakfast was good. The only issue was that it is very close to I-65 and even though we faced the parking lot we could hear traffic.

    « Close to I 65 »

    Good location if you are on I 65. Lots of fast food places and cheap gas prices. Great lounge on right at the hotel with friendly people and a very nice happy hour Mon thru Fri.You can also order food from Dennys that they will bring to you with a 15% discount. Rooms were just ok. Maybe a little update and a good cleaning would help. Nothing much in the area.

    « Not Happy »

    I knew we were in for trouble with this hotel when I made the reservation. The woman who took my reservation was not interested in being polite or helpful. I booked two rooms for the Christmas vacation and was assured they accepted pets. What I wasn't told was you can't leave your pet in your room when you go out. Who ever heard of a place where your pet couldn't stay behind? They said it was a noise issue, there wasn't another car in the parking lot, who was going to hear if my dog barked for a moment? Second problem was they didn't offer either maid service or anything other then a rudimentary breakfast during the holidays. I was paying full price for two rooms and getting none of the services expected at a hotel. I was never informed of any of these things when I made my reservations. Needless to say we checked out immediately and went across the street where we were treated to everything you would expect from a hotel. Best western has lost a customer for life over this.

    « Best Western, Sheperdsville, Kentucky »

    Very Clean and helpful staff decorated beautifully for Xmas. The staff was having an Xmas party when we arrived and the person who checked us in never mentioned that the Denny's Diner next store had 20% off with our room key. That would have been nice to mention but he was a temporary employee because of the party. Would definitely stay in this hotel again.

    « Great Place »

    Nice clean and comfortable hotel with a helpful and friendly staff that make your stay very pleasant. They have a great breakfast and get you a nice 15% discount at the Denny's Diner across the street, Plenty of restaurants and shopping very close. Much better prices than going into Louisville, but just a short drive up the Interstate. It is also truly Pet Friendly with no additional fee. I always enjoy my stay here.

  • 5
    « friendly staff, nice room layout »

    The clerk at the desk was friendly and professional. Room layout very nice with sink separate from toilet/bathroom and clean. convenient location to expressway. Hot breakfast was very much appreciated.

    « Nice over night stop »

    Stayed here on an overnight trip, had a late check in, the desk clerk was friendly. Rooms were comfortable and not horribly priced. Just a bit noisy on the traffic side. They had a typical hotel breakfast in the morning with a nice selection of food and a clean eating area. I would stay here again if I ever travel that way again.

    « Clean, good value, Great Breakfast Room! »

    Well-kept, well-managed, well-located. Definitely one of the better BW properties we have used. The breakfast room was large and well-provisioned with both hot items and the normal continental fare. Clean room with nice beds and linens. Bathroom not luxurious but clean and very adequate. Would recommend on every level.

    « best western plus south »

    Wonderful, immaculate, warm friendly staff that went out of their way to make the stay great.....which they did. The rooms were very clean and beds were comfortable. The complimentary breakfast was yummy with many choices and most of all sparkling clean at all times. Wonderful experience.

    « Clean, Non-Smoking, Pet Friendly and nice staff. »

    This is a nice place to stay in this area. So many places allow smoking which is really disgusting and our room had no foul odors. The room was clean with the sink and vanity outside the bathroom which is convenient when sharing with your spouse. Beds were a little too firm but we were still able to sleep with some pillows tucked here and there. The pillow selection was also nice, from soft low volume to fluffy and firm.

    « good »

    was a nice clean place. I cant complain it seems like most of these hotels are good. I always stay in best westerns when they are close and have truck parking. As a driver its nice to have a clean room and a clean shower

    « Filthy »

    Not only did our room smell like smoke from the moment we walked in ( they may you sign a waiver stating you have to pay $100 if it smells like smoke when you leave), the jacuzzi was filthy, there were cobwebs on the ceiling, then I found blood and urine stains on the white comforter. I was so mad I marched the comforter all the way down to the front desk and well you can imagine where it went from there. They didn't even have another comforter for us for the night. They gave us some very thin wool blanket big enough for a twin size bed and I had to ask for a second one. I asked for fresh sheets to change the bed linens as I figured they were dirty and the lady wasn't going to give them to me. She even went as fas as to tell me that people like me the one who complained only wanted money off and that they were never happy and were just after a discount and didn't want to pay their bill. I told her I would happily pay full price, but I expect to get what I am pay for and I definitely don't expect to be in a room that definitely hasn't even been cleaned since the last guest only trash taken out and bed made. Well I am paying bills tonight and look at credit card statements and notice that they charged my personal card $205 two different times and the shop card $151 once. My personal card was used to reserve the room in April and wasn't supposed to even be on file so I wonder how they even got the number to charge it. Of course when I call they tell me to call and talk to such and such between 9 and 3. I am so fed up with this hotel

    « A very good stay »

    W e were planning on staying in Bardstown , but no rooms and this BW was only 20 miles north of Bardstown and worked real good. The motel was easy to get to right off I 65, motel looks nice, better inside and staff were very nice, rooms were good size. Breakfast was very good, had several choices and lots of room.

    « Fair »

    Desk staff first rate. Cleaning staff terrible. Hotel condition is good. Room is quiet. Not worth the price though. Bed like a trampoline. There was a special event near there and the rate was jacked up beyond the value.

    « Stay in Shepherdsville, KY »

    Good Hotel, just off interstate. Parking good even for big rigs. Good choice of eating, but have to drive back over interchange to shopping center. We ate at Cattlemans Resturant. Very good. Plenty of gas stations also.

  • 4
    « Best Western »

    This is is a clean safe motel close to the interstate which I would not hesitate to stay in again. I recommend the bottom floor. The complimentary breakfast was satisfactory. The front desk person was quite friendly.

    « Disappointing »

    Sorry but we were disappointed in this property. Our room was very clean but the hallway carpets were dirty, decor drab, and the lobby smelled smoky. The breakfast room was very large which was nice but the girl working had trouble keeping up with the guests; she needs help! On a positive note, management was responsive to our concerns so hopefully things will change. The location is excellent, on the far outskirts of greater Louisville. Very good price.

    « For a "BW Plus", not Impressed »

    First, there was a strange odor in the lobby and room hallway; not an appealing smell and not a disinfectant smell. Room had it too, but went away when we turned on the a/c. We reserved a K room. The bed had a visible "hammock style" to it, so we asked if it was possible to move. Front desk employee was very understanding and kind and moved us to a K/Jacuzzi room (the bed looked marginally was OK for one night). So we had an opportunity to see two rooms.....carpets were stained in both rooms. Curtains are used for closet doors. Shower/toilet rooms are very tiny and sink with small counter area is located directly across the room from the shower/toilet room door. The jacuzzi room's tiled floor section was very, very sticky. Shoes were required to walk on it. Internet was good. Having a fridge and microwave in room was nice. Breakfast room was very spacious and foods displayed nicely. This was the 4th BW we had stayed in on a 6 night roadtrip, and the rooms were the least appealing.

    « Pretty Good Stay »

    Stayed here for business. Offers all of the basic amenities and has a nice bar. If you have the choice I would recommend staying at one of the other Best Westerns in Louisville. They are usually cheaper and more updated. This hotel is near a couple of restaurants but otherwise located in a rural area thats 30 minutes from the city. Hotel does have a really good breakfast though!


Getting to the hotel ...

All directions
·From: Interstate 65. Take Exit 117. The Best Western® Shepherdsville is at the intersection of Interstate 65 and State Route 44.

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