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Best Western Premier Seoul Garden Hotel, Séoul

4.0/5  - basé sur 423 notations.
#58, Mapo-daero, Mapo-gu, 04168, Séoul, Republic Of Korea - See map
Best Western Premier Seoul Garden Hotel - Welcome to the Best Western Premier Seoul Garden Hotel! The Best Western Premier Seoul Garden Hotel is ideally located in the center of Séoul. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Premier Seoul Garden Hotel is currenly reopened after renovation. The Best Western Premier Seoul Garden Hotel is superbly located right in the heart of the Mapo - Yeouido business precinct. A short distance across the Mapo Bridge lays Yeouido, the heart of Korean politics, finance and broadcasting industry, and home for the Korean Assembly House, stock exchange and other major institutions. Yeouido Park and Han River pier are also within a short walking distance. With the Mapo subway station (Subway line 5 -exit gate No. 3) at our doorstep (a 2minutes walk), Best Western Premier Seoul Garden Hotel is closer to the airport than any other deluxe hotel. Best Western Premier Seoul Garden Hotel is a mere 50 minute car drive from the Incheon International Airport. The legendary shopping centers of Itaewon and Namdaemun market are within 20 minutes drive and Hongik University, well known for cultural street, is only ten minutes away by car. Enjoy your stay!

Best Western Premier

Seoul Garden Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 423 guest reviews
NOTE ISSUED
Excellent
136
Very Good
185
Average
77
Poor
15
Terrible
10
REFER TO NOTICE
Business Business
154
Couples Couples
48
Family Family
79
Friends getaway Friends getaway
50
Solo travel Solo travel
60
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Quiet Hotel for Business"

5
05/11/2018

Like others have inform, this is mostly a business hotel. The rooms are small because, its Korea. Thus you are not going to stay in your room, in this exciting city. Best thing about Seoul, is that you can drink and eat all night. A place to drink with friends. The positives: Its modern and new exterior The staff is excellent and professional There's a small gym in the basement The furniture and interior are clean and new Its next to the Mapo Bus station Its one of the Airport Express stop like the Lotte Hotel, so convenient There's a large coffee shop in the lobby, excellent for meeting The negatives: Its .5 Km from the Gongdeok Subway station (AREX) You can hear the sounds outside from your room Its mostly for serious business people, not good for families The beds are comfortable; there is not too much noise from the streets wi

BWPSeoulGarden, 매니저 at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Kevin W Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experiences. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again and we hope serving you again in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Awesome"

5
31/10/2018

This hotel is really really good, so near to Iteawon Street. So clean, so gentle staff. The rooms are not so big but i think it is ok. As a Turk i felt very happy when i saw cheese and olive :) so you will never be hungry on breakfast. And i will not forget the piano that plays on itself at the lobby

Best Western Pr... S, Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Fahri T Thank you for your staying with Best Western Premier Seoul Garden Hotel. We do appreciate your time and effort to sharing your experience. We hope to serving you again in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Nice quiet place"

4
14/10/2018

This is a business hotel. The rooms are adequate for 2 - enough space to walk about. BUT you are not going to stay in your room in this exciting city. The beds are comfortable; there is not too much noise from the streets with the windows open and the bath facilities are OK. The breakfast is good; lunch is even better. My friend remarked that he would stay just for the lunch buffet! There is a small gym with the usual facilities. Good enough for any traveller to keep the metabolic rate up. What is great about this hotel is that the subway line is just 2 minutes outside the Front door. Now, the Seoul Underground is complex to say the least. However, just download the MetroMan App and you are good to go. This subway will take you to most places. Just make sure that you have enough time as ride times are often long. The back of the hotel has the usual pubs etc. Try the fried chicken and local beers. You will not regret this combination. Overall, a very enjoyable stay in this place.

Best Western Pr... S, Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Keniclim Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experiences. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Have a great day! -Best Western Premier Seoul Garden Hotel-

"Good Value"

4
13/09/2018

Cannot fault hotel. No problems whatsoever. Room spacious and clean. Bathroom similar and nicd shower. Within walking distance of bars snd restuarants of gangman. Metro nearby also and line runs directly to Gimpo and then onto Incheon. Be aware Gangman is a bit far out from main sites so metro is a must.

BWPSeoulGarden, 매니저 at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Owen M Thank you for staying with Best Western Premier Seoul Garden Hotel. We really appreciate you time and effort to sharing your experiences. By telling us what you liked about your stay, you are helping us deliver a superior experiences for you and other guest in the future. Thank you again and we hope to serving you in near future. Have a good day. - Best Western Premier Seoul Garden Hotel -

"One of the best one at Seoul"

5
08/09/2018

i stay 2 nights at 821 and it was so clean, quite, large, reasonable one i have ever stay in Seoul. From now on i am gonna strongly recomend my friends to stay at this hotel. Not the quaity of hotel but also location is excellent. Near by to most important points of Seoul.

BWPSeoulGarden, 매니저 at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Tamer K Thank you for your staying with Best Western Premier Seoul Garden Hotel. We do appreciate your time and effort to sharing your experience. We hope to serving you again in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"The Good Value and Location"

5
30/08/2018

We enjoyed it there was so so clean .. the room is small but always look so so clean.. easy access to Train , bus and Taxi.. i love it while is comfortable comfort and nice towels and pillows.. The staff so nice

BWPSeoulGarden, 매니저 at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Habib S Thank you for your staying with Best Western Premier Seoul Garden Hotel. We do appreciate your time and effort to sharing your experience. Your comment will be very helpful to improve our service and qualities. We hope to serving you again in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"VERY NICE STAY!!!"

5
13/08/2018

I came and stay here for my vacation and the hotel is very clean. The employees were very accommodating. It is very close to the subway staying so it easy to travel around. I will definitely choose them again!

BWPSeoulGarden, 매니저 at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Tuan H Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experiences. Your comment will be delivered great support to the employees. Thank you again and we hope to serving you again soon. Have a good day. - Best Western Premier Seoul Garden Hotel -

"Nice stay!"

5
06/08/2018

Proximity to metro station and plenty of eateries in this neighborhood. Comfortable bed, robust shower head, everything is clean and tidy. While the best part is that the airport bus stops right in front of the hotel, which make travelling from the airport so much easier and cheaper. Staff are very helpful and friendly.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Lisa C Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experiences. Your comment will be very helpful to support our employees and improve our service qualities. Thank you again and we hope to serving you in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"No Internet and A/C resets"

3
23/07/2018

Great hotel for the price, we stayed here for 4 nights, cannot ask for any better in terms of pricing. We were greeted by friendly hotel staff, the room was clean and stocked with the necessary hotel items. The location is ideal, located very close the Mapo and Gongdeck station. If you are coming from the airport, get off at Gongdeck and head toward subway Exit 9, exit and it's a 5 min walk. Things they can improve on. A/C keeps resetting to conserve energy, but with the summer heat, it was barely enough to cool the room. Internet is worst of any hotel that I have stayed, it was seooooooooooul slow. I had to use my cell data for the internet. Please get your IT department to work on this,, like yesterday. No AC in the elevators, I was stuck riding almost every floor with no A/C, no bueno in the summer heat. 5 Stars to start, minus 1 star for poor A/C, and 1 star for NO internet. Good place, but needs improvements!

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Sam G Thank you for your staying with Best Western Premier Seoul Garden Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We cannot fix those issues at once, but we will certainly take them into our consideration to improve our facilities. Thank you again and we hope to serving you again in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Best Place"

5
20/07/2018

I stayed here more than 2days, it was excellent, well connected to Airport by road and metro rail ways, staff are always ready to help, I have breakfast in my package, food quality is excellent and very hygienic

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear 71prashanthj Thank you for your stay with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experiences. By telling us what you liked are helping us deliver a superior experience for you and other guests in the future. Thank you again and we hope to serving you again soon. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Good location"

4
02/07/2018

I stayed here for 2 nights and upon my arrival the sink was leaking. I was really upset and I thought the management would give me a new room but they fixed the sink instead. Regardless, the room was nice and spacious. The bathroom was also clean. Best point of this hotel is its location. Its near to Mapo station. It is super comfy because it connects to both airport and city metro line.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Irma M Thank you for your staying with Best Western Premier Seoul Garden Hotel, and we do apology that we caused inconveniences. Your satisfaction is the most important to us!! The feedback you gave us will be delivered concerned department to ensure we offer a better experience for your next time. Thank you again and we hope to serving you in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"I call it a renovators dream"

2
01/07/2018

A year ago I stayed here, was ok Now it's more smelly in the Ono and the bathroom Time to look fo another place near to Mapo Not recommended to stay for Caucasian business people as the internet is terrible too. Breakfast is ok, the staff gives you the feeling, you as a guest should not be there, it causes work! Honestly, check out other possibilities close to Mapo

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear landueli Thank you for your staying with Best Western Premier Seoul Garden Hotel and we do apology for unpleasant experience during your brief stay with us. Your comment will be discussed with concerned department to improve our service and qualities to avoid the repetitions of this kind of frustrating annoyance. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please feel free to contact at 82-2-710-7111. Thank you. -Best Western Premier Seoul Garden Hotel-

"Great place "

4
19/06/2018

Stayed just one night, but it's a great place, when having a long stopover (it's close to the airport), have a gym as well. All you can eat buffet, dinner and breakfast, with delicious food. Friendly staff members, easy check in/out.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Karolina S Thank you for your staying at Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experience, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again and we hope you will come back and see us again soon. -Best Western Premier Seoul Garden Hotel-

"Good location, good room, average breakfast"

4
18/06/2018

It is a good location for business travel as you enjoy a direct connection to both airport while still allowing to also to take the metro to the city centre in 20 min. It is though at one of the main roads so if you are sensitive to noise you should pick a room facing to the other side. Room is slightly unusual with part of the bath being in the room (still well done), I find the bathroom (combining toilet with shower) a bit small and with a slight smell. Apart from that room is good. The breakfast is just okay: good selection, but atmosphere (e.g. why have plastic cups for the juice?) and quality good be improved.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear fhoffmannb Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experience. We do our best to meet each guest expectations, your comment will be delivered concerned department to improve our service and facilities. Thank you again and we hope to serving you in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Good Location, reasonable restaurant, free parking"

5
27/05/2018

I booked the hotel for my son and me as we were running the 10km race nearby. The hotel is easy to access and has got all the amenities. The room is reasonably comfortable. Dinner buffet was reasonably priced considering all alco and non-alco drinks are included. There are plenty of other restaurant options nearby. Addtional advantage is free parking.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Jirka H Thank you for your staying with Best Western Premier Seoul Garden Hotel, and we hope that you had a great time with your son in Seoul. We do appreciate your time and effort to sharing your experience. Your comment will be very helpful to cheer our staff up and improve our service quality. Thank you again and we hope to serving you in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"excellent location and reasonable price hotel"

4
14/05/2018

i saw this hotel 30 years ago. and until now this hotel is one of landmark of mapo area. so excellent location and yesterday i checked in this hotel. price was reasonable price also. near from yeouido island famous for financial center of korea.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear eddyphdhong Thank you for staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experience. By telling us what you liked about your stay,you are helping us deliver a superior experience for you and other guests in the future. We hope to serving you again in near future. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Great Hotel Good Breakfast Selection"

5
18/04/2018

The room is clean and good. Breakfast variety is good. Phone charger is available. And wifi is good. Staff are helpful and service is good. Didn't venture much outside as we are taking tour package. So can't comment on the location.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear MLI_MLI Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experience. Seoul Garden Hotel is located in center of Seoul, therefore it is easy to access Gangnam, Myoungdong, Itaewon, Hongdae... etc. We do our best to meet each guest expectations and we hope to serving you again in near future. Thank you again and have a good day. -Best Western Premier Seoul Garden Hotel-

"Normal Hotel"

3
21/03/2018

Normal room as with most hotel. Location far from central Seoul, only have a few restaurant and shops beside the hotel. Not recommended for family or tourist. There is a famous fried chicken franchise behind and McDonald opp the hotel.Hotel services was good thou

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Danny C Thank you for your staying with Best Western Premier Seoul Garden Hotel. We appreciate your time and effort to sharing your experience. Seoul Garden Hotel is located in center of Seoul but it is little bit far from the downtown which takes only 10~15 mins by bus or subway. And also there are lots of entertainments such as Han river (Cruise, night view, weekend night market), 63 Square(Aquarium, art museum and duty free shop), IFC Mall (Shopping, restaurant and movies) ... Please let us know your next visit, our staff will recommend lots entertainments and variety restaurants near by. If you have any further inquiry do not hesitate to contact me. Have a good day. Thank you.

"Warm Room"

4
14/03/2018

Need some getting used to staying in this hotel. There are no mirrors in the bathroom as the sink & mirror are located outside. The temperature is centrally controlled & the room can get pretty warm. Fortunately, we can open the window a little to let in some cool air. The hotel may want to look at allowing individual guests to set their desired room temperature for a more comfortable stay. Breakfast could do with more variety on different days. Overall, the room is clean with good Wi-Fi & updated power sockets ( you don't need a travel adapter) for business travels.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Maddy334 Thank you for your staying with Best Western Premier Seoul Garden Hotel and we really appreciate your time and effort to sharing your experience. As you mentioned our cooling & heating systems are controlled centrally, that's why it is hard to find proper temperature for each guest. We check each floors and public area's temperature regularly and try to maintain proper indoor temperature. (We have some fans and air circulator for the guest and plan to purchase more.) Thank you again and I hope to serving you again in near future. Have a good day. -Best Western premier Seoul Garden Hotel-

"Excellent Value"

4
18/02/2018

This is an excellent hotel for the price in Seoul. I don't think you can find a nicer hotel for the same price. The workers are very polite and is similar to any of the high end 5 star hotels in Seoul. The rooms were recently upgraded so you get all the latest features like a bidet, USB, HDMI ports, new LG TV. Lights, do not disturb are on a control next to your bed. The toilet and tub/shower have a separate door from the sink which is a plus. There is plenty of counter space & shelves in the bathroom. The closet is pretty big. We were able to store 3 large suit cases. The mattress could be firmer and there was some noise but overall, I don't think you can beat this place. Finally, you are 5 minutes away from 2 subway stations. The Gongdeuk station has multiple subway lines to get you to a bunch of major areas in Seoul. The airport bus drops you off right across the street from the hotel.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear F G Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experiences.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 82-2-710-7111. Thank you again and we hope you will come back and see us again soon. -Best Western Premier Seoul Garden Hotel-

"This is NOT your average Best western"

4
08/02/2018

We stayed here for 5 days, while doing business in Seoul. Location was good, and pricing was equally impressive. The service, cleanliness, staffing, room size, and location were well above par. I mentioned to our host that they need to remove the Best Western moniker so as to give this hotel the respect it deserves. Morning breakfast buffet was extremely respectable. The hotel staff was incredible - I called up for an iron and board and promptly headed into the shower. (Typical expectation was that it would hae been brought 30 minutes later) IT WAS THERE WITHIN 3 MINUTES!!! Laundry was equally impressive.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Eric T Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort to sharing your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do our best to meet each guests expectations. Thank you again and we hope you will come back and see us again soon. Have a great day! -Best Western Premier Seoul Garden Hotel-

"If you're like me..."

4
19/01/2018

If you're like me: ... you'll be somewhat surprised that the concierge didn't help you with your bags ... you would be impressed with how friendly the staff are at the reception ... you would be amazed at how safe and clean Seoul is in general ... you'd be blown away by the technology incorporated in the toilet seat (see picture) ... you'd be pleased with walking around the area ... you'll be happy there's a Starbucks nearby (but it seems in Seoul there's a Starbucks everywhere) ... you'll have limited options for breakfast because of dietary restrictions but you'll enjoy the corn flakes with the pumpkin seeds, sunflower seeds and almonds as well as the scrambled eggs and mushrooms with baked beans (and the mushrooms are very yummy) ... you'll enjoy how efficient check out is as you enjoyed check in

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear SamerDaher Thank you for your staying with Best Western Premier Seoul Garden Hotel. We do apologize that we caused inconveniences. Your comment will be delivered to relevant department to fix or to be get training the staff. We do our best to meet each guest expectations. Thank you again and we look forward to seeing you in near future. -Best Western Premier Seoul Garden Hotel-

"Good experience while staying there"

5
22/12/2017

The experience was good, as the hotel staff was responsive and very polite. We had some issue with the water boiler, and they immediately sent someone up to check on it. A replacement was send to our room very quickly. The room is quite tight for triple, but is just nice for twin sharing. We enjoyed our stay... Also, there are plenty of restaurants behind the hotel. Our favorite Kyochon Fried Chicken is just a short 3 mins walk away.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Roland75Wong Thank you for your staying with Best Western Premier Seoul Garden Hotel. Your comment has been received with many thanks and we greatly appreciate your time and effort in sharing your comments. I would like to express my sincere apologies for the unpleasant experience you encountered during your brief stay with us. The problem has been discussed with the concerned department in detail to avoid the repetition of this kind of frustrating annoyance. We will certainly take them into our consideration to improve our service. There are a lot of restaurants (includes lots of chicken brand) within 5 min by walk, you can get more information from our concierge desk. Thank you again and We hope to serving you again soon. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Decent Hotel"

5
21/12/2017

Good location and near metro station. This hotel is pleasant with good quality and service. The buffer breakfast has a good spread with both local and western dishes. The hotel is close to many street side eateries stores where you can find local food. A con to this hotel is that it is rather far from the key shopping areas in Seoul. You need to catch a taxi or metro to these places.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear TanPiakPhuang Thank you for your staying with Best Western Premier Seoul Garden Hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Have a great day! -Best Western Premier Seoul Garden Hotel-

"Premier choice hotel "

5
15/12/2017

One of my favourite hotels to stay in whenever I visit Seoul. Good location with a myriad of restaurants, cafes and convenience stores within easy walking distance. Subway station is also nearby. Rooms are large, clean and very modern. Staff are very pleasant, helpful and courteous.

BWPSeoulGarden, Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Richard T Thank you for your staying with Best Western Premier Seoul Garden Hotel. We really appreciate your time and effort in sharing your comments. By telling us what you liked about your stay and how we can improve, your are helping us deliver s superior experience for you and other guest in near future. Thank you again and we hope to serving you again in near future. Have a good day. Thank you. -Best Western Premier Seoul Garden Hotel-

"Very decent hotel"

4
10/12/2017

Good location near metro station, this hotel is pleasant with decent quality and service. The buffet breakfast was pretty nice too. There are cafes and restaurants nearby as well. All in all, not a bad place to stay in Seoul

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Paul L Thank you for your staying with Best Western Premier Seoul Garden Hotel. We appreciate your time and effort to sharing your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 82-2-710-7111. Thank you again and we hope you will come back and see us again soon. Have a good day. -Best Western Premier Seoul Garden Hotel-

"Great location"

4
14/11/2017

The location is close to many cafes and restaurants, especially traditional ones. The room is clean, the staff is friendly, and I could get around by taxi to visit the tourist attractions. The heating was reduced during the day, but the provided us with a portable heater. Generally, I was satisfied with this hotel. The cafe in the lobby is too expensive— 12 dollars for a cappuccino or 11 dollars for a persimmon tea (which tastes awful, by the way)! The breakfast buffet was good (~20$).

"Good service and location"

5
08/11/2017

Everything was perfect and no any issues. Service, sleep quality, location, cleanliness is excellence level. Subway station, bus stop to airport, local restaurants, ATM's, 7/11 stores in easy access. I would rather stay here again with pleasure.

BWPSeoulGarden, Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear 887kanata Thank you for your staying with Best Western Premier Seoul Garden Hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 82-2-710-7111. Thank you again and we hope you will come back and see us again soon. -Best Western Premier Seoul Garden Hotel-

"Not 5 star - dissapointed"

2
01/11/2017

I was quite disappointed with this hotel. Although billed as a 5-star hotel, it was more like a low end 4 star. A lot of foreigners stay at this place but most of the staff, including the receptionists, struggled with English. It was a chore to get across even the simplest requests. We stayed for 4 days and the AC did not work for 2 days!! Can you believe that? A 5 star hotel and the AC did not work. When complained, the receptionist told us to open the windows!! On the other 2 days when it did work, the control would not let us go down below 20 degrees. When asked, the front office told us that it was controlled centrally and would not go below 20 degrees because anyway it was getting cold outside. Let the client be the judge!! Again we were told to open the windows! What a shame! The suite was small and congested. The WIFI is terrible too! The only saving grace is the bar which was good.

BWPSeoulGarden, ??? at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Bonigala Thank you for your staying with Best Western Premier Seoul Garden Hotel. I would like to express my sincere apologies for the unpleasant experience you encountered during your brief stay with us. The problem has been discussed with the concerned department in detail to avoid the repetition of this kind of frustrating annoyance. We will certainly take them into our consideration to improve our service. We solicit your understanding and looking forward to serving you again in the future.

"Good location"

4
18/09/2017

This hotel located not far from the city centre, subway station just a few minutes walk, E-mart is just 8-10 min away by foot, a full range of local snacks and ramen can be found there. There are many convenient store, bakery, starbucks & local restaurant nearby the hotel, KOREAN fried chicken and local beer is a must try! Hotel rooms are clean and spacious, everything is provided, we had a comfortable and pleasant stay. We will come back for sure.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Grace Yeap, Thank you very much for staying at the BEST WESTERN PREMIER Seoul Garden Hotel as your home away from home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Have a great day! Sincerely,

"Good location"

5
16/09/2017

Good location for solo traveller as the 6015 airport bus stops right outside this hotel, and it is a short walking distance to the Mapo subway station. Nice comfortable rooms. Enjoyed my stay here 2 nights.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
First of all, we thank you for visiting our hotel and we are extremely appreciative of your positive review on Trip Advisor. We are newly renovated with great location and superior levels of service. We are happy to hear that you enjoyed your stay with our hotel. Once again, we would like to thank you for choosing the BEST WESTERN PREMIER Seoul Garden Hotel. We look forward to welcoming you back in the near future. Warm Regards,

"Good Hotel in the middle of the City"

4
14/09/2017

The Hotel .located near the Mapo Station..The Airport Shuttle Stops and pickup infront of the Hotel. The Hotel offers free Wi-Fi. It is a decent hotel for the money paid. The staffs are helpful and courteous.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
We are happy to hear that you enjoyed your stay with us, particularly you were satisfied with our customer services. We look forward to welcoming you back for more memorable experiences. Once again, thank you very much for being our guest and I hope to see you again in near future. If you have any further inquiries regarding hotel, please do not hesitate to contact us. Have a nice day

"Was convenient for work"

3
07/09/2017

The place is ok No great deal WiFi rather useless in the room, ask for a router placed in the room if you make calls over the internet Breakfast is ok in price and quality At least once a day no garlic and onions In 3 days I had more garlic and onions as the past 3 months The surrounding is ok to eat, each side of the main road is good all Korean

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dera landueli, Thank you for staying with us and taking the time to write such an encouraging review on Trip Advisor. The staffs are most delighted to receive the good review from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities and service. Thank you also for selecting BEST WESTERN PREMIER Seoul Garden Hotel and for wanting to return. My team and I are looking forward to welcoming you back soon. Thank you. best regards,

"Business only - appropriate but not outstanding"

4
04/08/2017

Stayed here a couple of times now on business trips and recommend it for business travel, not for tourists. 1. Service Service is remotely warm and welcoming. The English level is above average for South Korea. 2. Restaurant I only have breakfast here, that is good and recommended with a variety of different dishes from different cultures. 3. Room The room is spacious enough and the bathroom is practical - not more but not less. It is clean and well maintained. 4. Surrounding This is a business hotel, tourists should stay in tourist areas with closer proximity to attractions and/or shopping.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Thank you very much for staying at the BEST WESTERN PREMIER Seoul Garden Hotel as your home away from home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely yours,

"A Business Hotel Near Subway"

4
21/07/2017

A good quality business hotel near the subway. There are many shops around to have a haircut or grab some grocery from the mini-marts. The hotel has a conventional spacious lobby and we have our daily buffet breakfast at La Stella which served the usual western and Asian spread. Our room is classic, good and clean; we have a good rest in the comfy beds. Nothing remarkable. Overall a good value business hotel.

"a typical business hotel in disguise"

3
16/07/2017

I booked a standard room with queen bed . A quite small hybrid room combining bathroom with sleeping area. Bathtub crammed with toilet in a small closet. a first experience but not pleasant actually . remind me of Japanese business hotels . not cheap but not expensive either .well located if you have business in this area. gym is very small and poorly equipped . If you look for a good standard you better look for another property .

"Great hotel"

5
14/07/2017

We stayed here while visiting for a wedding. The rooms were so comfortable- ours had a terrace with table and chairs. The bed was great. And the bathroom was amazing! Every thing was very clean and up to date. Several Starbucks and a local coffee shop (Fritz's) were close by for breakfast. Next to two subway stops- good location. Only issue- the concierge staff were very pleasant- but not good at directions. Highly recommend- we would stay here again

"Modern & spacious room"

4
11/07/2017

Excellent location with lots of coffee shops surrounding the area, the like of Toms n Toms Coffee, Starbucks, Fritz Coffee Company, etc makes Best Western Seoul Garden a truly magnificent area for good quality latte! Rooms is quite spacious, incredibly clean, plush bed, good WiFi connection and amenities provided inside are fantastic!

"Nice hotel in great neighborhood"

5
09/07/2017

Hotel was very close to two metro stations. Nice exterior and interior, looks rater luxury. Room vas very clean and cozy. I love there was a seperate shower not only bathtub. View from the window was also very nice.

"High value accommodations"

5
27/06/2017

High value accommodations! Easy access to transport -- the hotel is located within a block of the Mapo metro station. Two buses to and from Incheon airport stop across the street from the hotel. The room was clean, spacious, and comfortable. Very spacious work desk and fast internet connection. The bed was extremely comfortable. Will definitely stay again!

"Good stay in BW"

4
24/06/2017

good location, very friendly, helpful and professional staff. The room is very clean, good bathroom facilities, the breakfast is delicious. I would recommend the hotel for your business and holiday stay.

"Good Service"

4
14/06/2017

I stayed here for 5 nights the rooms are clean .The bed is comfortable but the pillows are a bit too soft for me. The size of the room is a decent size. I requested for an ironing board in less than 5mins it already send to my room. Good service !!! Well Done!!. There are lots of Korean eateries around the area. And a few malls across the street. The airport bus does come by this hotel and if you are into shopping you can take the bus down to the shopping areas. I will recommend this hotel to friends to stay cause it clean and breakfast is good , easy to move around . Away from the crowd about 20 mins .

"Courteous Service - Great Rooms!"

5
13/06/2017

Very spacious Rooms; Well appointed; extremely courteous Staff; very helpful and friendly; Nice location surrounded by Restaurant options. Sumptuous Breakfast Good high speed internet in the rooms! Nicely appointed Bar to relax! Attentive Staff at the Restaurant and at the Bar! Good value for Money overall!

"Simple but truly value for money"

4
31/05/2017

Stayed here for 3 nights with family as my husband attended a conference in Seoul. This hotel may not be spectacular nor ultra-popular but you surely will get your money's worth here. With all the right basics, I would consider staying here again the next time we are in town. Plus points: -Simple but well-appointed, fresh-looking, newly refurbished rooms -Clean and comfortable linen; complete amenities -Modern bathroom fixtures -It is in the Central Business District but not in the busy, touristy, noisy streets of Seoul. How lovely and relaxing it is to stroll around the hotel during cool and crisp spring days/nights. -It is right next to a subway station!!! It would be close to impossible to move around this city without using the subway! -The hotel overall has an understated classy feel, frequented by either business travelers or families/couples. -Several small restaurants around the vicinity Disadvantages: -Rooms are quite small, but adequate (not claustrophobic at all) -Far from malls or major tourist attractions -Buffet breakfast is the same for the 3 days that we stayed there -Seems to be a little undermanned. A few times, the concierge was not at his post. Also, a couple of times during breakfast, there was a shortage of attendants to clean up the tables for new guests.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Mrs. Tweenshopper, Thank you very much for staying at the BEST WESTERN PREMIER Seoul Garden Hotel as your home away from home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities and service. We hope you will come back and see us again soon. Sincerely,

"Assured to get your money's worth"

5
22/05/2017

This hotel cost me $80 a night and I was surprised with what it could offer. The room was refurbished and looked new. The bathroom had an advanced bidet system. The staff were amazing from house-keeping to reception to concierge. Really well done. The surrounding area was also a big plus as there were two 7 elevens on both sides of the hotel, a Mcdonlad's and a Subway across the street and a Starbucks and a Coffee Bean also on both sides of the hotel (competition is fierce). Mapo station exit three is just a minute walk from the hotel which was unbelievably convenient. The only two things I did not like were that the pillows were not so fluffy and that I stayed there during the winter so the A/C was centrally controlled and it got really hot at night that I sometimes had trouble falling asleep. Additionally, I am not quite sure if there is room service but Mcdonald's and 7 Eleven are 24 hours so I did not even ask. I stayed in February 2016.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Thank you for staying with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Eun-Jung Lee Room Division Manager

"good hotel in Seoul city.. Nice experience"

4
16/05/2017

Good hotel in Seoul city area .... Nice rooms.. not so big but good enough ..comfort stay... room supplies are good enough..... found helpful front desk people... nice resutrants near by back side of hotel.... 5-10 min drive to city center from hotel - from where you can take City bus tour

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
First of all, we thank you for visiting our hotel and we are extremely appreciative of your positive review on Trip Advisor. We are newly renovated with great location and superior levels of service. We are happy to hear that you enjoyed your stay with our hotel. Once again, we would like to thank you for choosing the BEST WESTERN PREMIER Seoul Garden Hotel. We look forward to welcoming you back in the near future. Warm Regards,

"Average hotel"

4
13/05/2017

Stayed there for nearly 3 weeks for business trip. The location is okay, there is quite a lot of small restaurants around that area and it is close to Mapo station. The room is not big to be honest, but it is nice and modern. The bathroom is a bit strange, it is separated into two portions by the corridor, not particular convenient, especially my stay is really long this time.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Glaw123, Thank you for staying with us and taking the time to write such an encouraging review on Trip Advisor. We greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities and service. Thank you also for selecting BEST WESTERN PREMIER Seoul Garden Hotel and for wanting to return. My team and I are looking forward to welcoming you back soon. Thank you. Warm Regards,

"Great place for a Seoul sojourn"

5
01/05/2017

Friendly staff very willing to assist with transportation needs. We easily travelled around city by foot, bus, taxi all based on staff guidance and recommendations. Room was quite comfortable and quiet. Nicely decorated and temperature controlled. Good WiFi in rooms as well as lobby areas. Buffett breakfast featured many local and international items from which to choose as well as fruits and breads. If you choose fried eggs, unless you like them runny you should ask for fried hard. Main floor lounge makes a fine gin martini albeit the drinks menu mentions only vodka martinis. Choices of local beers limited but Cass was served cold. Overall nice, well located hotel, for the price.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Guest, We are happy to hear that you enjoyed your stay with us, particularly you were satisfied with our customer services. We look forward to welcoming you back for more memorable experiences. Once again, thank you very much for being our guest and I hope to see you again in near future. If you have any further inquiries regarding hotel, please do not hesitate to contact us. Have a nice day

"Spacious room and very accessible"

5
29/04/2017

Best Western Seoul Garden exceeded my expectation as I know that most of the hotel rooms in the city are small but my room is bigger than usual. There's enough where I can put my luggages, it has a couch and a coffee table where I can I do my work. The location is also great because it is a few minutes away from the subway and has several restaurants, coffee shops, and even bars in the area.

Eun-Jung LEE L, Guest Relations Manager at Best Western Premier Seoul Garden Hotel, responded to this review
Dear Lyn M, Thank you very much for staying at the BEST WESTERN PREMIER Seoul Garden Hotel as your home away from home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Eun-Jung Lee Room Division

"very good hotel in Mapo district"

4
14/04/2017

The BW Seoul Garden hotel is very good for business trip in the central Mapo district. Rooms are spacious and very clean, staffs are very attentive and friendly. Check in was easy and quick. The buffet restaurant on ground floor is very good with a nice selection of western and Korean dishes, even the rate is a bit overpriced. Around the hotel are plenty of 7/11th, coffee shops and small bars in the back of the hotel. Transfer to airport around 45 - 60 minutes. Nice stay, thanks !

"Noisy and unhelpful front desk"

1
13/03/2017

The Best Western Hotel is at a good location close to subway station and the concierge guys were very friendly and helpful. The rooms were ok, but one of the rooms we got had a very strong smoke smell, and we got it changed without a problem. The problems started on the second night, when some people decided that was pretty smart to un pack paper bags and pack their luggage in the corridor in front of our rooms at 0100 am. I complain once, our other room complain once and nothing happens. I had to call the reception after an hour (0200 am) and threat to call the police, after that the savages outside stopped the noisy work. What I found outrageous is that I haven't receive any apologies for this issue from the staff. To make it worse when I check-out and I raised the issue with the front desk, the staff giggled (the typical non-conflict behavior in Korea) and didn't offer any kind of complementary apologies (e.g. free breakfast or partially refund).

"Amazing hotel!!!"

5
29/01/2017

Great hotel. Clean, close to the metro Mapo station. Amazing king bed and best of all a heating system that works. During my trip in seoul it was - 6 outside but the heating system was so good that we felt nothing!! Highly recommended

"Clean and comfortable"

4
23/01/2017

Upon arrival, I found the the hotel staff were very polite, helpful and spoke very good English. Check in was swift and uneventful. The room, whilst not enormous, was nevertheless comfortable and well appointed. One slight issue was with the air conditioning - though it was cold outside I couldn't get the air conditioning unit to turn off "warm" mode or lower than about 22 degrees, which is way to warm for me to sleep. I ended up having to leave the window open. Breakfast is in a buffet style and there is a large selection of cooked food - both Asian and Western - pastries, toast, cereals, drinks, fruit and yoghurt. I was greatly satisfied by the selection. The hotel is not near many attractions, though it is just a short walk from the tube, which will take you wherever you want to go. Altogether a very pleasant stay.

"Clean and comfortable"

4
21/01/2017

Followed group tour and stayed in this hotel. Although the location is not in the heart of the city or near major shopping district, it is clean and comfortable for a pleasant stay. Mc Donald's is just located opposite the hotel across the main street and there are convenient stores, restaurants, cafes and retail shops behind the hotel. Staffs were friendly and courteous. Room was clean, beds were firm and comfortable. Free wifi available in the room. The smart toilet with biget, auto flush, seat warning was very cool ! Buffet breakfast was decent but crowded sometimes as many tour groups stay in this hotel. Complimentary bottled drinking water provided in the room but limited to 2 bottles only. Safe deposit box available and big enough for laptops. Overall, this is a nice recommended hotel.

"Great location and wonderful service!"

5
15/01/2017

Stayed here for the weekend. Very close to subways and restaurants. Clean and functional rooms. It was easy to get to my conference and go out for dinner afterwards. Great breakfast buffet as well. Perfect.

"Location!!!"

5
28/11/2016

Close to a lot of areas- itaewon, hongik univ, etc.. very conveniently located. 5-10 min walk to subway and various food options right behind the hotel. Clean, safe area at night and easy access to cabs and buses too. Will def comeback.

"Rated Worst Hotel in Mapo-Gu"

1
27/11/2016

After being greeted by the hotel reception at the desk, that was pretty much where service ended. One room key was given even though there were two occupants. Specifically checked if breakfast for two was included, acknowledged by staff and confirmed, but Guess whAt? Next morning, I was told I had to pay for another guests. That's crazy when there were two guests in the room. Absurd. Next, business hotel charging for toothbrush and toothpaste. Are you serious? Razors as well-please refer to pictures. Room ventilation was poor and did not accommodate for all guests-types. Window opening was a mere 2inch and they claimed "its winter". There was a difference between warmth and suffocation. They took a fan in, which stopped working at night. Reason given next morning "we seldom use it". Travelling monthly to Korea, id tell you to skip this hotel. Especially when you have a business meeting at 9am, it spoils any chances of closing that important deal. Room also reeks of smoke. Final advice, stick with Marriott group or Lotte. It will not disappoint you. Even boutique hotels like hotel loft are better.

"Best"

5
25/11/2016

Hotel is awsome you can get every facility here ... Fridge item is costly. If you are from india or pakistan you can get easily indian taste when you are out of the hotel go to your right side parking side. Cross the road you see on the road royal resturent.

"Nice hotel and breakfast except for the room temperature"

3
23/11/2016

It is a nice hotel in a great location with a good breakfast selection but the temperature is centrally controlled and rooms are very warm. The only option is to open the window or keep a fan running.

"Good"

5
14/11/2016

Good location near to financial district. staff were friendly and helpful. They speak fluent English. Room was clean and comfort. Starbucks and coffee beans are near to the hotel which good for coffee lovers.

"Well located and good for business"

4
11/11/2016

The hotel is nicely located closed to the tube station (served by 4 lines). Perfect for access to and from the Incheon airport: - direct tube line - 2 different shuttle busses (Hotel Limousine Bus and Airport Express Bus) with stops RIGHT in front of the hotel. Small rooms but super clean, modern and functional. Everything works simply and efficiently. Nice buffet breakfast. Plenty of little local restaurants in the nearby side streets. If your wifi is a bit slow in the room, ask for an extra router and it'll be perfect !

"High cost performance hotel"

5
22/10/2016

It is the reason for my reservation that my friend lives close to this hotel. The location of this hotel is convenient for easy access to both the central part of Seoul and the airports. Tall buildings for business, good restaurants, cafes and bars are surrounding this hotel. Though the building of the hotel is old, interiors are clean and good due to often renovations. This hotel shall be a candidate at my next visit to Seoul.

"A centrally located & comfortable stay in Seoul"

4
22/10/2016

We stayed as a family group of 10 at Best Western Premier Seoul Garden Hotel for our final 2 nights from 9 October and were allocated to 5 deluxe rooms on the 5th floor. It was a very pleasant two night stay at a very convenient location. There are plenty of eatery within walking distance from the hotel. Upside: - complimentary fast internet in-room - Good facilities for USB charger with international power adaptor too, quite rare in Korea (photo) - One of the most high tech & comprehensive Japanese style toilet seat with bidet, dryer & washer function etc (photo) - Two complimentary bottle of water daily - Buffet breakfast has good range and good space to cater for big groups Downside - Basic toilet amenities are complimentary BUT the basic razor & toothbrush are chargeable items so avoid if possible - room is a very space saver design, with the wash basin located outside in the room next to the fridge & bed, while the bathroom contains just the shower & toilet. - room's space saver design means no closet door, only a curtail sheet that you can draw close & open Overall, a good & comfortable stay.

"Excellent Value"

4
16/10/2016

Took an orange taxi from ICN, it was 55k. I made arrangements with the driver to pick me up Friday at 5pm in the same spot for 55k too. Worked perfectly. The hotel itself is not in much of a touristy area, but I was here for work. It's close to Yeoido, but cheaper than those hotels and really only one metro stop away. The breakfast buffet was awesome and has private rooms available for rent for business breakfasts. The room was nice enough, the shower was not ideal though. Just could not get the strength that I typically prefer. The safe is large enough for a laptop. I did not have much interaction with the staff, but they were all very courteous. On Friday afternoon, after work, but before the taxi, I asked if there was a place I could change into street clothes for travel. The concierge let me use his office which was very nice. Across the street is a McDonald's and a decent foot massage place too. On the winding streets behind the hotel I guarantee you'll find almost anything you need. If you need to be in this location for work, it's a really good place.

"optimum location, great comfort & service"

4
13/10/2016

first stop from icn airport by limosine, needed no help to reach venue. pleasant , prompt service, excellent co-operation and advice in local sight-seeing, and the food & wine is simply great! the chef helps you know the dishes well, esp shrimps, king crab & lamb. and they overcome the language difficulties with ease.

"Nice location for quick visit to Seoul"

4
30/09/2016

Was here for one night for a conference. Was a easy KAL Limosine ride from ICN airport believe the KAL limo bus was #6702. Hotel check in was quick. Room was nice overlooking the busy Mapo area. McDonalds was across the street for the early morning jetlagged need for food and quick wifi. The hotel did have free wifi. The work out room was small but had 2 treatmills that worked great. Overall a very good reasonable priced hotel in Seoul.

"Great location, Beautiful Hotel"

5
23/09/2016

The location of this hotel is very convenient. It is within a taxi ride to all the major areas (Gangnam, Itaewon, etc.) while also being along the airport bus route. The hotel is actually the last hotel pickup for the airport bus before it hits the highway to Incheon, so once you get on the bus it's smooth sailing to the airport. The hotel is modern, with a nice lobby and good sized rooms. The rooms are very clean and modern. I've stayed at this hotel 3x and have always enjoyed it. They also have in-room massage available provided by blind masseurs (Korean regulations).

"Modern and comfortable"

4
22/09/2016

Large hotel, probably mainly aimed at the business travellers. Comfortable rooms with good beds, air-condition, fridge and lots of gimmicks (the toilet comes woth an oprating manual!). Close to metro and airport train station, lots of restaurants in the vicinity. Somewhat unpersonal, but that has to be expected in a large house.

"Dining out"

4
13/09/2016

The dinner buffet you should try. The restaurant La Stella prepares for its hotel guests, of course, every body is invited to join, a enjoy full dinner buffet. Antipasti and dessert section makes people happy. Main corse, soup and also some sashimi are available. It's worth visiting this place.

Eun-Jung LEE L, Guest Relations Manager at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear AndF8152, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write review. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Seoul Garden

"clean, free bottled water, good AC, clean bathroom, modern decor, comfortable bedding"

5
10/08/2016

My family and I stayed here in August 2016 in a 1 bedroom suite on the 16th (top) floor.  If you are from the US, and you willingly forget what you know about the Best Western brand, and you ignore the few signs in the lobby and the few labels on the towels, slippers and free toiletries (the razors and toothbrushes are for sale but they are clearly marked so), you could easily imagine yourself being at a Grand Hyatt or Hilton.  Apparently, not all Best Westerns are equal, and there is something to the formal name of this hotel, 'Best Western Premier'. The rooms (and hallways) were recently renovated and are spacious.  The furnishings are modern and well maintained.  And both televisions were large, new flat panels, one in the living area and the other in the bedroom.  The bedding was very comfortable (no saggy zones), and the sheets and pillows were soft.  The bathroom was very clean and I absolutely loved the deep bathtub, separate shower with nice controls, good water pressure, and shower handle.  Most, I loved the smart toilet with bidet, auto flush, seat warming, and gentle drying mechanism for your backside.  The room cleaning service was excellent, our daily chambermaid always had a smile.  Bottled water was complimentary and plentiful, which is HUGE if you are shy about drinking the local water while you acclimate; we had enough bottles to hydrate at the hotel and pack a couple for day excursions.  The AC was awesome and the two (yes, two zones) thermostats were quite user friendly and accurate (some numbers skip in F because of the conversion from C; it's not broken). I do think the gym could use improvement, and the buffet can get monotonous, though it is very tasty and the variety is good if you are open to Korean / Asian food.  As important, I never got sick once and I thought the prices were fair.  As stated, the hotel is very clean and you can tell the staff takes great pride in doing a good job. The hotel is well placed across the river from the 'Yoeido' area and a huge mall a bit farther south called Times Square.  Nearby to the NW is the very fashionable Hongdae area, which is known for its hip and young vibe, as it is near a few universities.  Cabs are cheap by American and other city standards, and the subway (Mapo) is a 2 minute walk.  Basically, this hotel, though not much to do within an immediate 3-4 block radius, is quite accessible to diversions.  The Han River is also quite close, where you can walk, bike, and do other fun stuff.  I quite liked the quieter location, especially traveling with young kids, as the busier areas can feel 'too busy' after a while. Though I do like to stay at 4 and preferably 5 star hotels, I honestly did not feel like I was wanting for anything.  Yes, you usually do get what you pay for, but I don't think paying 50% more would have improved my room.  Some of the very upscale hotels might have a better gym or more restaurants or even a department store attached, but I very much loved my clean room with free bottled water, good AC, clean bathroom, modern decor, comfortable bedding, etc...

"Good business hotel"

4
13/07/2016

The rooms are small in size which are fine for business trips but might not be apt for family trips. Good connectivity to the whole city through the subway stations, there are 2 stations close to the hotel. Though, there are fair number of eateries around the Hotel, I would suggest one travels to Hongdae for more options which is just 1 or 2 stations away by subway train. The staff, speaks fluent English and, is very warm and friendly. Elaborate breakfast spread. All in all a good experience

"It's good,but need some improvements"

4
04/07/2016

The hotel is clean and comfortable. The interior is modern and good. The room is kinda small,but have a pretty unique interior. Staffs are very friendly and they speak English fluently. You can find 24 hours convenience store near the hotel. Breakfast choice is pretty wide. It tastes pretty good. They need to improve their facilities,like room service.I think it needs to change the service to 24 hours service. They need to improve their breakfast menu too. Overall is a pleasant stay!

Eun-Jung LEE L, Manager at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Thank you very much for staying at the BEST WESTERN PREMIER Seoul Garden Hotel as your home away from home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"First Class Stay for First Visit to Seoul!!!"

5
08/06/2016

Our stay was memorable. We appreciated the English speaking employees. This hotel had easy and very close access to eateries, coffee, 711 mini stores, subways, taxis and our limo bus back to Incheon Airport. We are retirees from Wisconsin and our visit will be one that we treasure and we hope to return soon!!!

Eun-Jung LEE L, Manager at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear Mr. Brian, First of all, we thank you for visiting our hotel and we are extremely appreciative of your positive review on Trip Advisor. We are newly renovated with great location and superior levels of service. We are happy to hear that you enjoyed your stay with our hotel. Once again, we would like to thank you for choosing the BEST WESTERN PREMIER Seoul Garden Hotel. We look forward to welcoming you back in the near future. Warm Regards,

"Dependable and comfortable"

4
31/05/2016

Nice hotel used by both business travelers and tourists, not right in downtown but easily accessible to whole city by subway and bus, 1 stop from ICN on airport buses. Rooms recently refurbished and very clean, WiFi works well. All in all good value though personally I skip the hotel breakfast (may be expensive if not in your package) in favor of local coffee shops nearby. Staff are friendly and efficient.

"Business hotel"

4
25/05/2016

This looks like a hotel for people on business in Seoul. The room is clean and well furnished. The toilet has the amazing Smartlet - just press a few buttons and it will take good care of you :-) There are two train stations - on the left and right of the hotel. We walked about 10 minutes to the station on the right to get to Myeongdong for shopping at night. At the back of the hotel is a street full of restaurants offering Korean BBQ, fried chicken and beer - just nice for after-dinner drinks or supper. Will stay at this hotel when I next visit Seoul.

"good quality, right price"

4
03/05/2016

is not the most elegant one of Seoul, however is a good hotel with a good compromise between quality, service and cost. i would recommend it, very close to the metro and in an area with man restaurants and bars. the breakfast is not superb, however complete.

"Disappointing..."

3
03/05/2016

I wasn't glad, that I chose this hotel. Small room, sink in the corridor?!?, no shower cabin only a curtain in bathtube... and at the end: razors and dental sets for sale! It wasn't for sure 5*... disappointing expirience - last Best Western Arirang was a star better...

"Good location"

5
25/04/2016

Stayed here for my company assignment with a group of 25. The hotel location is convenient as i can take the subway from mapo to myeongdong,dongdaemum and even other stations which are further away. During my free day, i had my early breakfast in the hotel and explore the hotel surrounding. In front of the hotel, there is mcdonalds fastfood and behind the hotel, there are alot of shops like korea food, fried chicken, chinese cuisine etc. I do not need to worry that i will go hungry... Hahaha And just a walking distance away from the left, you can view the scenic hangang river at one sight. :) The room is fine with me and is clean. I really enjoyed my stay in this hotel. Thank you so much for the services. :)

Eun-Jung LEE L, ??? at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear mx1988, We are happy to hear that you enjoyed your stay with us, particularly detailed explaination surrounding of our hotel. It really helpful other guest having a plan to staying at our hotel. We look forward to welcoming you back for more memorable experiences. Once again, thank you very much for being our guest and I hope to see you again in near future. If you have any further inquiries regarding hotel, please do not hesitate to contact us. Have a nice day

"Well located and clean"

4
24/04/2016

The Hotel is well located in Mapo. Restaurants, bars and Shopping is easy to reach. Getting a taxi is no Problem at all. The rooms are clean and well equipped. The Hotel Restaurant has a good and reasonable buffet for breakfast, lunch and dinner.

"Not good service"

2
23/03/2016

Small room, spotty internet; beware of the extra charges of things like toothbrushes and razors. Seoul hotels usually provide complimentary toothbrushes, this one charges you without clearly marking them as chargeable. Best Western Premiers usually come with complimentary breakfasts; this one doesn't.

Eun-Jung LEE L, ??? at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear Tzu Ching S, Your comments has been received with many thanks and I greatly appreciate your time and efforts in sharing your comments. I would like to express my sincere apologies for the unpleasant experience you encountered during your stay at our hotel. I would find out our staff's behavior completely inexcusable and have reprimanded them to avoid this kind of reoccurrence caused by unprofessional services. As for the failure of explaining paid toothbrush, I fully understand your position as a seasoned traveler who has come to expect all amenities to be provided free of charge by the hotel. I would like to take this opportunity to clarify that Korean Government, specifically the Seoul City Government has mandated that all tourist hotels refrain from providing disposable toiletries and amenities like toothbrush and razor etc. in our guest rooms on a complimentary basis because of worldwide concern for protection of the environment. We solicit your kind understanding in this matter. As you have mentioned, the customer service is our first concern and we will certainly take them into consideration to improve our facilities and services. I thank you very much for bringing this matter up to my attention and please accept our sincere apology again for unprofessional handling of our staffs. We look forward to welcoming you back Seoul Garden Hotel. Sincerely, Jae-Hyuk Han General Manager BEST WESTERN PREMIER Seoul Garden Hotel

"Great hotel ever"

5
04/03/2016

This hotel so clean and welcome for our holiday.. even just 2 night stay, we have fun and refresh here.. i'm so excited to be here last july and think to stay there again in our next holiday.. great hotel and recomended

"Nice and good location"

4
13/02/2016

Positive : 1) Good & convenient location in Seoul : - Mapo Subway Station at 2-3 min walk and Gongdeok at 5 min walk (which has the direct train to Incheon Airport at about 50-55 min) - easy to move around the different activities with the subway - many coffee shops, groceries (7/11, GS25 ...), restaurants and bars around the hotel for people who want to stay close from the hotel after long & tiring days ... 2) Very nice & helpful staff 3) Room was clean and bed comfy Negative : 1) Despite high-floor room and sound-proofing, the room was a bit noisy due to the car traffic of the main street (I am a light sleeper) but anyway, I did rest well after long days of activities and walking. However, I would recommend to ask for back-street room for light sleepers. 2) Breakfast buffet was nice but a bit expensive (especially when there is no way to get any hot chocolate ... which is quite surprising for a hotel ...) Remarks : we had the room 1422 which is on the 14th floor (out of 15), giving on the main street and at the end of the corridor (so far from the elevator and no noise from people walking & talking in the aisles). Despite sound-proofing, some background noise from car traffic in the main street but NOT troubling for "normal"sleeper. However, ask back-street room if you are a light sleeper.

"Acceptable"

3
10/02/2016

Room was very clean. WiFi worked well enough. The location is good, many taxis to be found and subway station close. Minor gripe, staff just OK,no problems but not very friendly either. To echo some others on here if your not a businessman I don't think they care much. Room service menu just so so, compensated by lots of local choices right behind the hotel. Also toothbrushes in the room are charged extra for, not a deal breaker by any means but a little 'cheap' given the price of the room. My advice is the same as many on here, if your staying for business it does the job but I wouldn't choose it again.

"Good memories at a nice place~~"

5
28/01/2016

recommend not only staying at a room but also enjoying very nice restaurants personlly..I like Buffe restaurant...'La Stella'.. you can enjoy so many choices for palatable foods with a reasonable price and get a good services from all staffs~ ^^

"Prime location where all the great food are"

5
18/01/2016

If I were to name one reason why I like this hotel, it will be because of its prime location where all the great food are. You can find many convenience stores and eateries around the hotel, especially at the back alley. Other than that, I like the hotel breakfast spread where you can choose the different cooking methods for your eggs. The hotel room is much smaller compare to other hotels that we stayed in Korea, but it is very clean and cozy. Definitely there are sufficient spaces to open two 29 inches luggage at one time. You may be amazed by the design of the room, where the basin was built outside the bathroom. Just have to get use to it for your toilet routine.

"Well located and clean"

4
17/01/2016

The Hotel is well located in Mapo and gives easy access to Bars and Restaurants and Shopping areas. Incheon Airport and Gimpo Airport can be reached within one hour easily. The rooms are clean and have reasonable size.

"Good 4-star hotel. Review includes a few local dining options"

4
17/01/2016

Good points: - recently refurbished - spacious lobby - near two Metro lines - competent, friendly reception and concierge staff - fast wifi - room heating is easy to control, and the window can be opened - tea / coffee-making facilities and fridge - room size is OK, with comfortable bed (not the ultra-hard type so common in Korea) - bathroom has a tub and an auto-wash toilet - room lighting has variations for all moods and occasions - good management response to complaints or problems. Not so good: - breakfast room can get very busy, with a queue for the espresso machines - some dishes in the breakfast and dinner buffet are overcooked or recycled, and the general quality is only average - not many good restaurants within walking distance, unless you like local food and understand the menu. Nearby eating suggestions: - breakfast: Paris Baguette, behind the hotel - dinner: Etz Chayyim Italian, in the block opposite on the second floor - burgers: MacDonalds, opposite - coffee: Starbucks, one block up on the right (and several other coffee options nearby - going native: lots of different Korean places in the warren of streets behind the hotel.

"Very nice hotel!!"

4
09/01/2016

Very nice and cozy hotel!! Superb location central of Seoul and just 2mins away from alleys of foods and subway station! And of cause free wifi is provided. And there's bathtub as well. Overall very happy with my stay here. Oh and pls bring along your own toothbrush and toothpaste as I think they do charge for that?!

"Perfekt location - great service"

5
13/12/2015

I stayed at Best Western Premier Seoul Garden in December for 3 busy days. Room, Concierge and service was perfect. Nice and likeable Staff. They also have a nice Gym. They have a splendid Buffet twice a week - do not miss it! I will indeed be back?? Thanks to all of the passioned Staff.

"Great Property for Business Travellera"

4
18/11/2015

The Best Western Premier Seoul Garden Hotel is a great property for business travelers and provides comfortable rooms and fast Internet. The only complaint I have with the hotel is the air conditioning which appears to be fixed at 25'c, far to warm to comfortably sleep during the summer.

"Very clean and modern"

4
08/11/2015

I spent just 1 night here. I had a very good experience. Check in at 2. Will hold your bags. Concierge service is very good. Provided umbrella, maps, tips and advice. The rooms were very modern and clean. The toilet is a little crazy, it has a remote control like nothing I've ever seen before, check the photo! Shower was decent, as was internet connection and tv access. My only complaint was my own inability to manage the room temperature which Seemed stuck at 25C... Didn't try the hotel food, as behind the hotel (right out of doors, right immediately after hotel, next left) is a wide choice of locally frequented Korean restaurants, including the traditional BBQ. About a 3 min walk from line 5 Mapo underground station (exit 3). Or 5-7 min from Gongdeok station (exit 10 or near) (many lines, including the airport rail link from both Incheon, Seoul station, and gimpo). Would stay again.

"Great and Nice stay!"

4
03/10/2015

Stayed one night as part of our 7-day group tour. The hotel is good, nice and clean. Room size is ok because it is in Seoul. There are free instant coffee and tea bags, 2 free bottles of water, and kettle in room, + free in room Wi-Fi. The breakfast is good+ and more western style, breakfast seating area is nice too. Overall is a 4 stars hotel. The street behind the hotel, there are a lot of restaurants, the famous Korean Paris Baguette, Korean fried chicken…TRY the Korean fried chicken (fried without a lot of flour batter). We ordered one (~17,000 W) with two tastes - regular and hot & spicy, enough for two people; BUT need to wait between 20-40 minutes. **Bring your own toothbrush and toothpaste or razor!! Not like other countries in Asia (Japan, Taiwan, Hong Kong, China…), most of the Korean hotels don't provide those or you buy at $$$ from hotel. ** If you love shopping - most of the local stores or shops, even the large department stores will be closed for 2 days during the Mid-Autumn festival or Seollal Holidays (Chinese New Year) .

Eun-Jung LEE L, ??? at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear NyBluebon, Thank you for staying with us and taking the time to write such an encouraging review on Trip Advisor. The staffs are most delighted to receive the good review from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities and service. Thank you also for selecting BEST WESTERN PREMIER Seoul Garden Hotel and for wanting to return. My team and I are looking forward to welcoming you back soon. Thank you. JH Han Director of Rooms

"Well located"

3
20/09/2015

The hotel is well located in Mapo. Easy access to bars and restaurants and as well good connections to the airports. Rooms are in good condition and the beds are very comfortable. Check in and check out is easy goind and the staff is friendly and helpful. Acces to a small business center is granted.

"Business type hotel"

4
16/09/2015

Rooms are average, low ceiling, small bathroom, clean, new furniture.Rooms have low ceilings.Breakfast is rich and very tasty but the breakfast room in not enough, especially between 07:00 and 08:00 a.m

Eun-Jung LEE L, ??? ??? at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear Euripides2015, Thank you very much for staying at the BEST WESTERN PREMIER Seoul Garden Hotel as your home away from home. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Alex Cho General Manager

"if all staff would be that nice!"

4
14/09/2015

Vakue for money hotel. Location a bit further away from center, but price compensates a lot. Staff is really helpfull. Rooms are spacious enough and very well maintained. The buffet restaurant in the evening is worth testing. I enjoyed it a lot. Great selection, prime taste and quality

Eun-Jung LEE L, ??? at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Thank you for staying with us and taking the time to write such an encouraging review on Trip Advisor. The staffs are most delighted to receive the good review from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities and service. My team and I are looking forward to welcoming you back soon. Thank you. JH HAN Director of Room division

"Solid Business Type Hotel"

4
24/08/2015

The hotel is nice, everything worked (though I suspect the AC thermostat in my room was only for my amusement as the temp stayed the same even when I changed it) and the important wifi was stable and fairly fast. The bed was comfortable, staff and housekeeping good. The Mapo subway station is very close so the city is easily accessed and airport bus stop is right in front. One note: My Korean contacts booked this hotel for me but it was at a rate that was $30 per night above what I could have booked it online at the Best Western site.

Eun-Jung LEE L, ??? ??? at BEST WESTERN Premier Seoul Garden Hotel, responded to this review
Dear Guest, First of all, we thank you for visiting our hotel and we are extremely appreciative of your positive review on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Alex Cho General Manager