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Best Western Hotel Arirang Hill Dongdaemun, Séoul

4.5/5  - basé sur 259 notations.
8 Arirang-ro, Seongbuk-gu, 2829, Séoul, Republic Of Korea - See map

Recently opened in September 2015, the Best Western Arirang Hill Dongdaemun is conveniently located in the heart of Seoul’s business and culture district. The hotel is comprised of 190 rooms and a modern business center set in harmony with the beauty of the cultural remains in the city. The modern rooms with warm-toned wooden furnishings have a seating area with a sofa and a flat-screen cable television. Guests can always stay connected with the free Wi-Fi available. The hotel provides tasteful local and international cuisine and is also located conveniently within a minute walk to shopping and alternative local dining. From the hotel, Dongdaemun Market is a 10-minute subway ride, south. The historic Changgyeonggung Palace and Jongmyo Shrine are a 10 minute drive away. The Best Western Arirang Hill Dongdaemun is the ideal choice both for business and for leisure. A friendly dedicated staff is ready to ensure you a comfortable stay. Enjoy your stay!

Best Western

Hotel Arirang Hill Dongdaemun

LABEL_ITINERAIRE

LABEL_DEPART:

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
based on 259 guest reviews
NOTE ISSUED
Excellent
150
Very Good
82
Average
14
Poor
8
Terrible
5
REFER TO NOTICE
Business Business
51
Couples Couples
77
Family Family
68
Friends getaway Friends getaway
37
Solo travel Solo travel
22
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfortable and pleasant stay"

5
03/07/2018

I had a great stay at the hotel. Service was excellent and staff spoke good English. There is also an automated parking system next to the hotel. Room was spacious enough and the facilities were adequate. I would choose to stay here again if I return to Korea.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your great valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We are looking forward to seeing you again in the near future. Thank you.

"value for money"

4
27/06/2018

The facility is new, room is very clean and comfortable. location is good, staff are very friendly. there are some restaurants nearby, 1 convenient store near the entrance and also opposite the hotel.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We are looking forward to seeing you again in the near future. Thank you.

"Dirty Room.... if you look closer!"

2
23/06/2018

I have read many reviews before booking this hotel, overall reviews are very positive. Pros: 1) Close to metro train station. 2) Bathroom was well-equipped. 3) Sound proof was ok (I am not sure if we didn't have any neighbours). Cons: 1) First night, I changed to pink coloured flipflop to walk around the room unpacking my bags. After half an hour, I found more than 50 long black hairs sticked to my flipflop! It was late of the night, I didn't bother to contact front desk right away. I spoke to the front desk the day after, the front desk staff did not apologize and showing an unpleasant face. without saying a thing to us, she paged the cleaning staff using the radio. And turned around! 2) Elevator wait was long as two of them are not synchronized. 3) Walking to the airport shuttle wasn't easy. It is a good 5 minutes walk on uneven road. Another note: If you are staying in winter time, the AC isn't available and the centralized heating is way to warm even I live in Northern Canada. You will have to open the windows, however, the street noise is loud!

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear guest, Thank you for choosing to staying in our hotel and taking the time to provide us with your valuable feedback. I regret to learn about the inconveniences regarding room cleaning that you encountered while staying in our hotel. We will also improve our staff service mind by better trainning about spoken complaints including elevator operation system. With the various feedback you provided, we will try to make improvement based on what you had pointed out to us. I have shared with team members to provide the guests with better than service now. We are looking forward to seeing you again in the near future. Thank you.

"One of the best hotel in town"

5
10/06/2018

New and modern hotel in quite part of Seoul is located just next to the metro station line number 4. It's very easy to get to the center. Front desk stuff was really nice and kind. Room was really clean and beautiful. View from our room was stunning. I will definitely go back to this hotel next time I will visit Seoul.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team, especially front desk staff. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We are looking forward to seeing you again in the near future. Thank you.

"Good hotel"

5
02/06/2018

Very good hotel although we didn't go to the breakfast as it was over 20,000 Korean won per person. Tidy with serviceminded staff. Location was good enough. Easy to get to by bus 6011 from and to airport.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now. We are looking forward to seeing you again in the near future. Thank you.

"Comfortable Stay"

4
29/05/2018

Room is clean but the bed sheets and Blanket , towel are a bit dirty. As i noticed house keeper will change bed sheets and Blanket every 3 days...? Bed is super comfy. Air condition is not cold even I did adjust the temperature (or maybe I didn't do it correct way) my room has city view i love it :). On 2nd floor there is gym as well as coin-laundry 2000 won for wash and another 2000 won for dry. What i love is there an ice cube maker at 2nd floor! Staff is so polite and nice. Hotel also give you a 10% coupon for Coffee Shop down stair! If you are from ICN airport just take bus number 6011 and cross the road from where you get off turn left walk until you see the subway station and turn right walk about 200 meter you will see hotel.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We will improve cleanning problem as you mentioned, also recheck the temperature controller system again. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. And also we have a microwave in residental room. I am looking forward to seeing you again in the near future. Thank you.

"Excellent Customer Service and confort"

5
05/05/2018

Romns are comfortable, well equipped, right size and the value for money is very good. They have good services available, gym, business center, restaurant. The location is close to a metro station. The front desk customer service has been excellent with me, very kind and efficient.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We are looking forward to seeing you again in the near future. Thank you.

"Best Western Arirang Hill Dongdaemun in Seoul"

5
03/05/2018

This hotel is very convenient to access not only by a car since it is just five minuates' drive from a belt road but also by subway since it is very near a subway station - Seongshin Women's University. Hotel rooms are clean, the prices are good to stay for businesspersons, and persons working here are very kind. This hotel is a four-star hotel and was chosen as one of the best hotels by TripAdvisor in 2018. There are lots of restaurants and shops around the hotel. You can go to this hotel by your car since this hotel has a parking tower. You can go to Dongdaemun Market easily for a sightseeing.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We are looking forward to seeing you again in the near future. Thank you.

"Good location of hotel!!!"

4
24/04/2018

Just 2 mins walk to rail, the location is really good~ Hotel room are tidy and clear, although not very big but enough area for 2 people. Price is acceptable, services are so far so good. I will recommended this hotel to my friends also~

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"Comfortable and Convenient Hotel"

5
23/04/2018

Pros : - 5 minutes walking distance to Sungshin Women's University subway (blue line no 418) - hotel and room is clean, neat and comfortable - friendly staff and polite - hotel's facilities free wifi, gymnasium, restaurant, awesome coffee shop, self service coin laundry, vending machine, luggage weight scaling - a lots of shops and restaurants around the hotel (olive young, paris baguette) - bus stop is just in front of the hotel - 7 minutes walking distance to the bus stop going to Incheon Airport (airport limousine bus no 6011 payable to the driver 10000won adult, 8000won child above 6years old). Approximately one hour and thirty minutes journey - free complimentary baby crib for my toddler Con : Almost nothing but will be great if they could provide a microwave in each room or any level (eg. for heating up baby's food)

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. And also we have a microwave in residental room. I am looking forward to seeing you again in the near future. Thank you.

"No air conditioning!!!"

2
21/04/2018

Stayed there from 10-17 apr 2018. Location was pretty good, just 2 mins walk (albeit with quite a fair flight of stairs) from the nearest train exit. Airport bus stop about 5-7mins walk away. Room was clean on check in. Felt warm when we first entered the room, and we pegged it to the air conditioning needing time to cool the room down. So we dropped our bags and left for dinner and came back about 2hrs later. Room still felt bloody warm. Felt no air coming out of the air con and called front desk. That was when they told us the air conditioning was down for the entire hotel and it will take SEVERAL WEEKS to fix, so there was nothing much they could do but suggest we keep a window open and to provide a standing fan. We were extremely unhappy that this problem was not conveyed to us upon check in, or if this had already happened earlier that there was no heads up given on the booking site (if I'm not wrong sometimes they alert us if there's some facility down during the period of your stay like swimming pool etc?) What's more there is no sevice recovery done on their part (free breakfast? I don't know if it would have made me better but it's better than nothing done at all). It's quite comical to notice that this was the only hotel we saw in Seoul with guest room windows open. A cheaper option could have gotten us a room with air conditioning at least. It was a struggle controlling the temperature at night since it could get quite cold (it was about 8-10deg celsius), and closing the window would make the room ridiculously warm again. There was even an insect that flew in one night because we had the window open. So I'd suggest emailing to check with the hotel if the air conditioning problem has been fixed if you are going to stay there anytime soon and find alternatives if needed.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you very much for your valuable comments and it is very heartwarming to learn that your stay with us. However, we regret to learn about the inconveniences of Air Conditioning problem which is seasonally operates to the room that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better services and facilities in the future. Thank you again for sharing your wonderful comments on our hotel and our team. I am looking forward to seeing you again in the near future. Thank you.

"Slight disappointment "

3
10/04/2018

Was greeted with friendly and helpful guest staff at the recep counter and the 2 huge plush toys ??. Went to the room and was glad to see the room in good condition, but soon realised that the air-conditioning is not working and it took hours for engineering staff to fix it. Bathroom toiletries were also not provided enough for the number of pax we have. Hope they can work on these matter to make our stay complete.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you very much for your valuable comments and it is very heartwarming to learn that your stay with us. I regret to learn about the inconveniences A/C problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better service and facility. Thank you again for sharing your comments on our hotel and our team. I am looking forward to seeing you again in the near future. Thank you.

"Comfort Stay and Convenient Location"

5
20/03/2018

Pro: Great location - lots of food and shopping options near hotel Room - Very Spacious and Comfortable. It feels slightly modern with good view. Convenient - very near to the subway which is only a few station away from most attractions like DDM, Myeondong, etc. Cons: I can't find any yet. I will try to when I stay there next time :)

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"A good choice for business trip or vacation stay"

4
03/03/2018

The location is strategies and near from Sungshin Women University (Subway Line 4). Only 3 minutes by wall. Nearby is full with restaurant and convenience store that can make your stay easier. I was there for business trip for 2 days and it was a nice experience. Thank you.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"Lovely city hotel"

5
24/01/2018

the hotel near metro station, near shopping district, also near 24 hours local food. I think its the recommended hotel to stay in Arirang Hill. The hotel soo clean, friendly staff also mostly can speak English well, the room clean, wifi super good, spacious room, me and my fam will be back for sure! ^^

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"A very good hotel to stay"

5
24/01/2018

The location is good and convenient. It's only two minutes walk to subway station. Many restaurants surrounding and also have shopping street. The staffs are nice and the room is very clean and new. We enjoyed our stay.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"Average city hotel"

3
05/01/2018

The room was quite big for asian standard. As we stayed at the 11th floor we enjoyed a wonderful view over the city. The bathroom was equipped with an outstanding shower. Additional you have to mention that the bedclothes were clean, but very used and outdated. The matress of the bed was too soft. The breakfast is especially made for chinese taste. They offer only american coffee and one kind of tea and just two types of fruits. Additional the choice of pastry is very limited. The breakfast room is located in the cellar with no daylight. Instead of wasting your money in this breakfast, I would recommend to order your coffee and fruit juice in the coffeeshop situated in the main hotel lobby. As it is a 4 star hotel, the level of english of the hotel staff was very limited.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. I regret to learn about the inconveniences linen problem and the breakfast that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"An enjoyable stay and will return for sure!"

5
30/12/2017

Stayed for 7 nights. Everything is within reach from the hotel. Train station, bus stop, airport limo, eateries (heaps of them!) and shopping, you name it ! Super impressed with Housekeeping as our room was always cleaned and smelled fresh without fail. Bed is very comfy and fresh bed sheets every single day! Front Desk are very friendly and helpful.. they speak good English too. Breakfast is alright, usual buffet style. Room is a little small though but doable for a triple room. Will return in our next trip and will definitely recommend this hotel to family and friends.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your Kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient service and also a great selection of various package programs for our guests. We will look forward to seeing you again soon at our hotel. Thank you. Yours truly, Sandy Lee General Manager Best Western Arirang Hill

"Good Hotel at afforadable price"

4
19/12/2017

Location of hotel was good - near subway, just opposite a local shopping area with local supermarts. Rooms were clean and the hotel had basic facilities like the gym and water dispensers. Staff was quite friendly, trying their best to communicate to us in English My only gripe is that we couldn't seem to control the air conditioning temperature well (whether in the room, or common areas like the gym), and maybe the lack of non-korean TV channels. Nonetheless overall experience was very good :)

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest, Warm greeting from the Best Western Arirang Hill hotel. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. Thank you again for sharing your wonderful comments on our hotel and our team. We regret to learn about the inconviences temperature controller problem that you encountered while staying in our hotel. As per your valuable comments, we have shared with team members to provide guests with better than service now. We are looking forward to see you again in the near furture. Thank you.

"As always, one of the best locations for my business trips."

4
04/12/2017

This is my 4th time staying at the hotel and I have stayed in a twin, triple, double and junior suite. Each time the rooms were larger than my other Seoul accommodations, impeccably clean and well laid out. The staff is fluent in Chinese, Japanese and English and very helpful. This time I fell ill and was walked to the pharmacy across the street (in the rain) by one of the front desk staff so that she could describe my symptoms to the pharmacist. Karaoke throat is a real thing! The area has lots of taxis going through the intersection and it is rare that you will wait for one more than a few minutes. Shopping and restaurants are just down the street or across the intersection as well as banks and ATMs. Basically anything a foreign traveler would need without being in a touristy area. I have the smallest complaint, completely personal and petty but I miss the crispy bacon and the French toast on the breakfast buffet (which is the same every morning, but substantial. Due to jetlag, this sometimes was my only true meal for the day). They have bacon but it is undercooked and French toast has been replaced with pancakes. See? They spoiled me. I love this hotel. Thank you for taking such good care of me. See you in a couple of months!

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

"Poor English at Front desk"

4
22/11/2017

Rooms and bed very nice. However not close to express train from Incheon Airport. Have to take bus but no English and after getting directions from passenger, still got off at wrong stop and had to take another bus back. Bus is $10 and taxi is $70..about. So get clear direction on where to get off .Breakfast buffet was disappointing.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. I regret to learn about the inconveniences transportation problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

"Good business hotel close to subway"

4
15/11/2017

Spent a few nights here on a business trip. Very clean rooms, good size, desk to work on and small couch. 2 free waterbottles every day. Friendly and helpful staff. Good for weeekends and during the week. Excellent breakfast!

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

"Pleasant Stay"

5
13/11/2017

My family and I got this South Korean tour for a good deal. It was basically on the go and it honestly was a rush. Through it all though, I highly enjoyed the tour and I never thought I'd like South Korea. Going back to the topic, this for me was a great place to stay. It had so much to offer. The rooms were clean, the heater was working, the beds were comfortable and the size is actually okay. Our tour was inclusive of a breakfast buffet, and surprisingly the food was great. I thought the food would have fewer choices but it actually was complete. They had the salad bar, pancake station, fruits and pastry station and they even offered coffee and yogurt. Location is pretty good too, I didn't really go around since I was always tired coming from the tour, but one night i stepped out to buy some food and just walk around. It was actually a great location, I never felt scared. Just a few steps away, you'll find a bakery and a convenience store. I also found a night market on the left side. People were nice really, they were very polite, though most of them can't speak English. To sum it all up, I had a great comfortable stay at this hotel. It won't let you down. I had fun and I would come back.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

"Great Location!"

5
11/11/2017

I really enjoyed my stay at this hotel. Only about a block from the subway, whose entrance is a short walk to the actual tracks (sometimes hard to come by in Seoul). I requested a room on an upper floor, and was put on the very top floor! The view was excellent (despite the Seoul smog). Very quiet, I couldn't hear street noise or my neighbors. Front desk, as well the housekeeper I spoke to, were all very friendly. Breakfast was also very good. The airport shuttle was a bit further away than I thought it would be, but still only a 10-12 minute walk.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

"Friendly , clean with good location"

4
03/11/2017

Location of hotel is quite good , with short distance to subway. The hotel is quite new and so it looks too. Rooms are nice and the top floor rooms have nice view. Oh ! like that they have electric toilets and everything else I expected. i like that you can wash your own clothes on the second floor. They have a gym at the second floor too which is Ok but not so many people can use at teh same time as it is small. They had a discount offer breakfast that was very good I think. The only thing is that I could not have the window open at the night as the street is quite noisy and i am not used to aircondition.

ArirangHill, ??? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

"Fantastic location"

4
31/10/2017

This hotel is located in a very good location. It took only 5 minutes walk to metro station. The room is nice and clean. It is not spacious but enough for travelers. Staff are very friendly and helpful.

ArirangHill, ?? ?? ??? at Best Western Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

"Best hotel "

4
20/07/2017

I've stayed in a few places in Seoul but this was the best. Great location for theatre-land, lively locale, Metro a few yards away, easy to pop into the centre of town. The staff are really friendly and their English better than I'd experienced in other comparable hotels. Everything from the easy to use coin laundry to the efficient lift to a decent breakfast made this a comfortable stay. I'll be back January.

"Excellent location."

5
20/04/2017

Excellent location. We can get to the hotel easily by subway line 4. It's better to take the exit 1 instead of exit 6 as there's the elevator. When you get to the ground, you can find the hotel at the opposite side of the road. The room is comfortable and the staff are helpful.

"Great Hotel and Hospital ????"

4
22/11/2016

I was on family holiday in Seoul with family. Me and siblings stayed at triple room while our parents stayed another room with queen size bed. Getting to hotel from Incheon International Airport: We used the Airport Limosine Bus which stops near the hotel and it takes just 5-7mins walk to the hotel from the bus stop. You will notice the hotel sign from the bus stop, this will help u find the hotel. As for guest service from reception, they show great hospitality and are really helpful in helping guests get taxi from the hotel. There is also many tour brochures in lobby, which the receptionist can help guests with. For taxi, the receptionist can call them and will inform the guest when it arrives. Beside that, in the hotel lobby. There is cafe, computers and magazines with lounge area. Guests can rest and spend leisure time here while waiting for their rooms to get ready or just wait there for taxi to reach hotel. Apart from that, there is a gym facility also in the hotel. In the room: There is a safe, television (no english subtitle for korea shows), bathroom, small sofa with desk (and chair) next to window, rubbish bin and power outlets next to bed. The power outlets were great use since we had triple room so each of us had our own power outlet to charge phones;etc Other than that, the subway station and bus are 3-5mins walk from hotel. There is convenient store, cafes, ATMs, fruit store and bakery nearby so these are good amenities to be near hotel. More info on how to reach the hotel and how to travel around seoul by using other transportation services like subway and bus stop can be found on the hotel website...

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest, We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your Kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient service and also a great selection of various package programs for our guests. We will look forward to seeing you again soon at our hotel. Thank you.

"Fabulous stay !!!! "

5
21/11/2016

Are you looking for a fantastic hotel in Seoul? Well ... you just found it !! Great location with many shops and restaurants around , subway is literally next door and brings you to central Seoul in 15 min . The hotel is brand new , nice , modern and very comfortable. All you need to feel like at home . The staff if lovely and very helpful I will definitely go back !!!!

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our service that we have prepared. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"Excellent hotel "

5
18/11/2016

Best western arirang hill really is THE BEST. It has a strategic location nearest to metro and bus station and many shops, coffee and salons. Rooms are modern & clean. And best of the best are the staff they are so cute, helpful & friendly specially "?? SANDY LEE" BEST Regards to you.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our service that we have prepared. Thank you again for sharing your wonderful comments on our hotel, staffs and specially Rooms Director Sandy Lee (?? Sandy Lee). We look forward to having you with us again in very near future!

"Wonderful front desk staff"

5
11/11/2016

We stayed in the BW Arirang Hill for six nights. One of the best features was the front desk staff. They were always happy to help us with questions and other issues. They seemed to enjoy having the opportunity to assist us. They even helped me with communications from my university. The rooms were spacious, but they lacked a bureau. The maids kept the room clean and tidy. The sink drain is a little quirky, but it will work. There was a small exercise room with a couple of treadmills and a few other devices. It was always empty when I went there. There was a television, but it only broadcasted three channels and each was in Korean. There is a fee for breakfast. There was a good variety of selections and I ranked the food a B. There was usually a line for coffee drinkers and the coffee machine was slow. The hotel is located a little more than a block from the excellent subway system and about two blocks from a pedestrian area that has many restaurants. Joggers: the hotel is in a busy area, but there is a great place to run nearby. Take a left out of the front door of the hotel and keep following the road in a straight direction--for less than 1/2 kilometer. There is a river with wide sidewalks on both sides of it. There will be runners and walkers there.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"Good hotel"

4
09/11/2016

Overall, it was a nice hotel, good location in downtown, friendly staff, quick check in and out breakfast varied. easy transportation near the metro, many buses, the rooms are not large, small lift so it took time to go up and down, recommended this hotel

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team. We look forward to having you with us again in very near future!

"GOOD CHOICE"

4
09/11/2016

I like the location is not crown with shopping centre , super market and traditional market. Easy to get the subway and bus. Different kind of restaurant in 15 minutes by foot steps The bedroom is clean and tidy. May be I'll be there when next time in Seoul!

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities, location that we have prepared. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"Great stay!"

5
31/10/2016

This was my second time this year there, and the service and staff is wonderful. Nice rooms, bathrooms, free wifi, small gym, very comfortables and good breakfast. Well located near the metro station and restaurants.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your second visit and valuable comments. It is very heartwarming to learn that your stay with us was enjoyable. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"value for money"

5
31/10/2016

Staffs are very polite and helpful. Room is clean and the location nearly underground and bus. Very convenience. Easy shopping. Have customer service. Since not much restaurant around providing Korean breakfast, may consider to provide traditional Korean breakfast so that visitors will feel more close to Korean cluture.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest I would like to appreciate you have left valuable feedback. I am very happy to hear that you have enjoyed our facilities, location and service . Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"Lovely new hotel next to metro stop"

5
11/10/2016

Our room as big and very clean. Beds were big and very comfortable. Hotel is new, next to metro and bus stop. Center could be reached within 15 minutes. Near there you can find bakeries and shops. I would stay there again for sure. The only negative things was that the staff was polite but a bit cold.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest, I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. We will more concern about your comments and keep committing all our efforts to enhance the quality of service. Thank you.

"Nice Location and Value for Money!"

5
13/09/2016

The hotel is nicely located near the train station (Line 4) thus going to Myeongdong is really easy. The hotel also has nearby fastfoods, restaurants and convenience stores for your everyday needs. The staff can speak english so there's no trouble communicating. The size of the room is okay for 3-4 persons. What I like about the room is their bathroom, it's very clean and big.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our service that we have prepared. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"Front Desk has the Best Customer Service"

5
30/08/2016

We were so fortunate to find this nice hotel. The front desk lady, Ms. Arim Jung, helped us extensively. Upon arrival, she showed us the various tourist destination via the Seoul subway system and how to buy a T-money card for convenience. She speaks perfect English, for she has lived overseas. The Most impressive and memorable service was that when my wife got sick, with severe back pain, she helped us found a local doctor. Top notch customer service. We can't thank her enough. She also helped us upon departure and showed us how to take the airport bus to Icheon airport. The hotel was in a nice location, easy to get to. Loads of real local Korean restaurants nearby , not tourist traps. There is a pedestrian street where locals go for shopping and food. Excellent local cultural atmosphere. The best part is fantastic and friendly customer service by Ms. Arim Jung. Thanks again

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our service that we have prepared. Thank you again for sharing your wonderful comments on our hotel and front desk staff Arm Jung. We look forward to having you with us again in very near future!

"Very nice location"

5
06/07/2016

Super ok, Nice staff. Very close to the 4th subway line. Mul?umi?i, de cur??enie, hotel nou, merita mai ales pt loca?ie,are si o cafenea în lobby, foarte discret personalul si amabil Hotelul este înalt are 17 etaje, am stat la 12, are 2 lifturi

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient, comfortable service. We will look forward to seeing you again soon at our hotel. Thank you.

"Modern hotel in good location, with a few flaws"

4
24/06/2016

The Best Western Arirang Hill is a new hotel in the Seoul district of Dongdaemun. It is located in a neighborhood full of shopping streets and restaurants. Banks, bakery, 7/11 are all close by. Sungshin Women's University subway station is just down the hill, and from there most attractions are within a 30-minute train ride. A tip here: If you are not physically fit or have some walking ailment, you might want to choose a taxi for transportation, since the Seoul subway is the greatest mass exercise scheme ever devised, with its staircases and transit ways, and you will have to walk a fair bit to get from A to B. Back to the hotel! Wireless is fast and free. They have a coffee shop on the premises that sells nice cakes. We stayed 5 days in a junior suite, as far as I can tell, that was the only room in the hotel with a balcony. The room prices are significantly lower than in downtown Seoul, which makes this hotel attractive for those on a smaller budget. But be aware that there is no pool, no minibar, and no room service available. A tiny fitness center is there, as is a coin laundry. Everything is clean, and the service and check-in/out was efficient and quick. Our king bed had a good firm mattress, decent pillows and warm covers. The air-con purrs softly in the background and works efficiently. Our room had a jacuzzi which was a bonus. Breakfast was a real letdown. No variety at all, every day the same stuff. Cereal, bland fried rice, some cabbage, bacon and beans, toast, rolls, egg and soup station, a little fruit and jogurt. Uninspiring and dull. TL;DR: Convenient location close to shops, restaurant and transport, modern and clean amenities, but no pool or room service.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Warm greetings from Best Western Arirang Hill Dongdaemun. Thank you for your valuable comments and it was definitely encouraging and learning points for us to improve further. I am happy to learn that our location and service were comfortable for you during your stay. I also shared the comments on our breakfast with our team, special attention to our Food & Beverage team. We would like to ensure all our guests feel valued of all our services that may be encountered. Thank you again for your comments and please let me know with your next trip plan to Seoul; I will be more than happy to assist you. We look forward to having you with us again in near future! Warm regards,

"Nice new Hotel"

4
12/06/2016

We got a really good rate on this hotel and I was actually very surprised at how nice it was. Everything seemed brand new, despite it being compact and basic it was very comfortable. Lots of local options for food and very convenient for the subway. Would stay here again.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient, comfortable service. We will look forward to seeing you again soon at our hotel. Thank you.

"Superb Location with Super Comfy Room"

5
24/05/2016

Best Western Arrirang Hill is situated just 1 minute walk from Sungshin Women's University Subway Station. It is really easy to go around, explore Seoul and come back to have a good rest and deep sleep. Our room is beautiful and spacious since we got an upgrade immediately right after early check-in in the morning. I was really impressed by everything here and would highly recommend for everyone who want to make your trip perfect in Seoul!

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities, location and service that we have prepared. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future!

"Calm and modern place"

4
01/05/2016

I was glad of staying in this hotel. Actually I am in third hotel in Korea on third day. Compering these tree places I have to say, that BW Arirang was the best. Nice service, very good bteakfast and modern and comfortable room. Although it was 4* was better than the one am am in (now I am in 5*)...

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest, We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your Kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient service and also a great selection of various package programs for our guests. We will look forward to seeing you again soon at our hotel. Thank you.

"Quiet and friendly hotel with an awesome view. "

4
30/04/2016

Before booking this hotel for my 8 days in Seoul I would normally check their reviews from tripAdvisor and I wasn't wrong to choose this out of hundreds of hotels around the city. The front desk staffs are so polite and welcoming particularly the one who served us and she's pretty good looking too! She even walked us to the elevator and offered to to handle our luggage but I kindly refused. The only things I'm not satisfied about the room is being warm due to the a/c which is being controlled centrally. Nonetheless, we were able to settle down probably due too tiredness. The toilet is well cleaned with their high-tech wc. Luckily we were put on the 15th floor so the view from our window is a bonus! Price of the room was cheaper when I booked but normally it's double the price. The hotel is conveniently located next to the metro station sungshin womens university station exit 6.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear guest, Thank you for choosing to staying in our hotel and taking the time to provide us with your good feedback. I regret to learn about the inconveniences that you encountered while staying in our hotel. We will more concern about our facility temperature for guest pleasureful stay. With the various feedback you provide, we will try to make improvements based on what you had pointed out to us. Thank you.

"Great"

4
17/04/2016

Decided to stay the night during the Asian New Year instead of driving home and it was great. Parking was good and very convenient since we had to run around back and forth to our relatives that lived in the area. Rooms seemed updated, bathrooms were nice and clean, and bed was comfortable. I would definitely stay here again.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient, comfortable service. We will look forward to seeing you again soon at our hotel. Thank you.

"Nice Hotel with Good Location"

4
06/04/2016

This Hotel Very Nice and Have Good Room and Spacious Room. Location is near from Dongdaemun & Myeongdong it's just take 10-15 minutes taxi. They Have Twosome Coffee at the Lobby. Recommended Hotel to Stay. From Lobby Turn Left and across the traffic light, you can find shopping complex you can find restaurant, shop, there also McDonald. You also can find the Popeye's or Lotteria arround there. Opposite of the hotel we can find convinience store.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest, Warm greetings from Best Western Arirang Hill Dongdaemun. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our service that we have prepared. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future.

"Overall OK"

4
30/03/2016

The room was clean and I liked the modern restroom very much. Hotel breakfast was good although the menu was exactly the same for the two days we ate there. My only gripe was the lack of control we had over the air-conditioning. It got really hot and impossible to sleep on the first night. We called the front desk and whoever answered the phone obviously did not understand English and so the problem was not fixed. When we told management the next morning, they told us to open the window for the room to cool. We did that on the second night and guess what, the noise from the traffic kept us from sleeping. On the third night, we kept the window closed and used the fan that they had provided. What an experience!

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear guest, Thank you for choosing to staying in our hotel and taking the time to provide us with your good feedback. I regret to learn about the inconveniences that you encountered while staying in our hotel. We will more concern about our facility temperature for guest pleasureful stay. With the various feedback you provide, we will try to make improvements based on what you had pointed out to us. Thank you.

"What's the the true meaning of "Best""

1
27/03/2016

1) checking in procedure was normal, staff said only one bathtub room available and it is corner room , we need to transfer other room on next day which make us not really comfortable . 2) my boyfriend was having fever at the second night and I called the reception for assistance or any pharmacy around, the staff just answer "sorry I can't help, you can go convenience store for medicine, but not sure " 3) when I requested sent complement water to reception at night , the staff tell me to get water at 2/F myself 4)one of staff just bump into room without ring at the afternoon and I was just finished shower. I feel so embarrassed she suddenly came into my room and said "the room keep need revised " Round up: 4 nights in the Best Western but I really not received the best hospitality treated , definitely not for second staying

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest I would like to appreciate you have left valuable feedback for the hotel on behalf of all our team during your stay. I regret to learn about the inconveniences that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We will keep committing all our efforts to enhance service that our guests can feel very comfortable and happy. We would like to appreciate if you contact us for further assistance.

"Good Stay"

5
30/01/2016

Good point is the hotel is located next to the subway and is very convenient to travel where I want to go. Room is clean, Hotel allow me to check in early even though I arrive there in the morning. Staff was friendly. I have an enjoyable stay there.

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Wong W, We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in our hotel. I believe your review will be very much appreciated by those who are interested in our hotel. Your kind words made us feel great and further motivated us to keep up a good work. Once again, Thank you very much and we look forward to the opportunity of welcoming you back Best Western Ariranghill Dongdaemun in the near future. Best regards,

"relatively new hotel. Clean and fuss free"

4
03/01/2016

the room is clean, albeit a little small. was there during winter. temperature control is good and i had a comfortable stay. The location is reasonable, with many eateries and some shopping nearby (within 5 mins walk).

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear guest , We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in our hotel. We will look forward to seeing you again soon at our hotel, Best Western Arirang Hill. Thank you.

"Somethings were right, some were not"

2
14/12/2015

Were there for 6 nights on business in early December. Stayed individually on 9th floor. Here are my comments. What I like: 1) A new hotel 2) Close to subway station (very short walk) 3) Close to many shops (feeling like university town I guess) 4) Receptionist: Victoria Kim, was attentive and she remembered details. 5) Big bed What I don't like: 1) Airport bus stop is not that close, need a bit of walk to middle of the road on next corner of the street. The walk way between is not that even though. 2) Buffet breakfast is exactly the same in everyday 3) Noise level from people near by my room (talking/walking/opening-closing room doors) is considerably high 4) Room internet at times become unreliable 5) I've found a male receptionist reacted not so friendly when asking for direction. 6) 4 of my 6 nights stay, shower towels smell strong chlorine 7) Bathroom accessories: - Toothbrush (wrapped or not?) On my frist night stay, in the tooth-care box, there were two toothbrushes, each is wrapped in plastic but no toothpaste (I had to ask for one). For the other nights, in each tooth-care box, there will be two unwrapped toothbrushes plus a tube of toothpaste. I wonder if the brushes supposed to be wrapped in plastic at all? When I asked, I've got mix answers from the housekeepings. - On my last night No shampoo, shower gel, conditioner, lotion were refilled (needed to ask).

ArirangHill, ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Guest I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. I would like to apologize for my staff's impolite with the prompt and efficient procedure and also consider to provide more menus for breakfast. Have shared this case to make it different for all front desk staffs, housekeeping, IT mechanic and chef, we will keep training our staffs to make them understood what the efficient way is and to happy our guest's valuable stay. Thank you so much. Yours truly, Sandy Lee Director of Rooms

"Enjoyable stay!"

4
30/11/2015

5D 4N at level 9 corner room and facing the main road. Pleasantly surprised by the good view with wide windows. Feeling good coz the room seems to be new, clean & well-maintained. Plus point would be A Twosome Place cafe with a simple bakery shop and convenient store right outside the hotel is enough to make me happy ??. Strong wifi signal to keep in touch and train station within 2 minute walk are really useful esp when I need to cut down the travelling time. Keep up the great job and hope to return soon!

ArirangHill, ?? ?? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Simgal We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your Kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient service and also a great selection of various package programs for our guests. We will look forward to seeing you again soon at our hotel. Thank you. Yours truly, Sandy Lee Director of Rooms Best Western Arirang Hill

"Brand new hotel near subway station"

4
11/11/2015

We stayed at Best Western Arirang Hill with our tour group, so we didn't actually choose to stay here. However, our stay was wonderful. This hotel just opened a few weeks before our stay which reflected throughout. The room is new, clean, and though it just opened it doesn't have any paint or other unpleasant odors. Amenities provided in the room is pretty standard and complete. The breakfast buffet has a good selection of food: salad, yogurt, fruit bread, egg station, dimsum, fried stuff, and regular breakfast menu + cereal. The only downside is that none of the menu changed throughout our stay. We didn't walk around the area of the hotel but it's very close to the subway station, and there's some restaurant and convenience store nearby. There's also a coffee shop in the lobby.

ArirangHill, ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Adelia I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. As per your valuable comments, I have shared your opinion with culinary team to provide the guests with more various foods and also make it better than now. We will keep committing all our efforts to enhance service that our guests can feel very comfortable and happy. We would like to appreciate if you contact us for further assistance. Thank you so much. Yours truly, Sandy Lee Director of Rooms BEST WESTERN Arirang Hill

"Functional Hotel"

5
09/11/2015

Very nice hotel for the value! The location seems to be relatively new, so everything was brand new. Staff were very nice at reception, and helpful in guiding us through the area. We chose the Best Western Arirang Hill due to its proximity to Bukhansan National Park. We jumped on the metro and were able to reach the park within an hour and a half. The hotel has wonderful views from the room, and a sweet little roof top with amazing views of all of Dondaemun! The hotel also has a laundry room available for guest use which was a HUGE bonus for us light travelers. Highly recommend this location for all types of travelers! If you're heading to Bukhansan national park, definitely stay here!

ArirangHill, ??? ??? at BEST WESTERN Arirang Hill Dongdaemun, responded to this review
Dear Ms Dani I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. As per your valuable comments, I have shared the good feedback to all departments. We will keep committing all our efforts to enhance service that our guests can feel very comfortable and happy. We would like to appreciate if you contact us for further assistance. Thank you so much. Yours truly, Sandy Lee Director of Rooms Best Western Arirang Hill