Best Western Plus Meadowlands

ONE OF THE BEST HOTEL'S EVER. The room was Awesome. The Staff was Very Professional. The Breakfast was awesome. Restaurants were conveniently close to the Hotel, and Best of all, Walmarts was right down the Block. Transportation to New York City was also located right across the street from the Hotel. Totally enjoyed my stay.

The breakfast area is small when compared to the size of the hotel. Ran out of spread for bread/bagels yet the next morning still no spread. Not sure why staff did not go to local shop. It is close to bus 320 into New York city and the price for that is very reasonable. It's another hotel that only services rooms when asked, or every few days.

Stayed here after a Jet Game. About 2 miles from stadium. The staff were very helpful. The rooms were clean, fresh and well stocked with coffee, towels and 3 pillows per bed. I understand it is under renovation and will soon have an improved common areas. The continental breakfast was a bonus. Enjoy

The manager is smug, there are rats in the rooms that have nothing to do with the work, there are no pesticides, the rooms are very poor. The manager does not smile at all. The manager does not smile at all, as if we are the enemy, we wake up at 9 in the morning with the sound of construction.

No frills but clean. Free Parking, NJ bus directly to Times Square right across the street, ok breakfast and very nice staff. MetLife stadium 5 minute drive. I would definitely stay here again if I plan to drive to NYC. Our stay was a fraction of the cost of staying in the city!

The hotel is being updated and is going to be nice when completed. My bed was very comfortable. Be ready for noise if like to nap in the afternoon. First of all the rooms that are completed are very nice but they are forgetting about a lot of details. My room is one of the updated ones, but the blow dryer is not on the wall. It is one of those wall blow dryers and it is just underneath the sink and very hard to use. second I was never told that the towels would be in a drawer. So the first day I thought I had no towels and when I went to the front desk, they said “oh. they're in a drawer. everyone gets confused.” Next get ready when you use the TV and if you have the TV remote that is Samsung. It is the most confusing remote and it must've taken me 15 minutes to figure it out. The channels for the TV are very limited. When I wanted to watch the news the only thing that was available was CNN and I watch Fox News. Luckily, I could watch it on the main CBS, ABC, etc. If you like to sleep in a room that's very dark, good luck with that. The shade is sheer and you'll see light even at night. I stayed two nights and housekeeping never came so I had empty food containers and bags in my room. I probably will not stay here again. I'll go back to the Hilton.

Nice clean rooms with spacious well lit bathroom counter & showers. Nice sized room with easy way to control temperature. Also good coffee and great employees. They were so kind even when busy and remained professional when under pressure & dealing with rude people.

The room we were in was newly renovated and very clean. I really appreciated that. The TV in our room didn't work though (the channels were just static). The ceiling in the lobby was leaking which was concerning (though they were working on it), and due to the construction noises we couldn't nap (after a day at a dance competition a nap is needed) and when we wanted to catch up on sleep the next morning the construction started by 8 am and we couldn't sleep in. I didn't realize the hotel was under construction, something to consider when you book.

We stayed just overnight for a concert at MetLife stadium. Great location! Was easy to get to and only a short drive to the stadium. Our room was great! Clean and updated. My daughter and her friend loved the huge bathroom. The elevator was a bit scary. Did a weird drop when it got to our floor, but it's undergoing a renovation so my guess is that has not been done yet. Overall great experience and would recommend for anyone going to the stadium for a game or concert.

Upon arrival came to know my reservation was canceled. No email was sent in this regard...in fact I got a ' looking forward to your visit' email. Reception person was surprised too but as rooms were fortunately available, she reinstated my reservation...otherwise it may spoiled our plans. Hotel still under renovation, however the room/floor I was on was clean and nice.Complimentary Breakfast was available but very basic with few items. Bus stop across the hotel was very convenient for going to New York and getting back.

The hotel is basically fine. The room was nice other than the glass shower door which refuses to stay closed and kept sliding open while I was showering. The lobby has nothing but tables and chairs for breakfast and a weird unfurnished room adjacent to the lobby which was a mystery. The breakfast offerings were limited. Overall it felt very much like a budget hotel for a NOT budget price. I wouldn't go back.

Broken shower drain and fixtures. Old worn out furniture. Room smelled and we had a view of old rusty paint can and dirty rags outside our window. No Maintenance to fix shower for me and no manager ti help. Staff didn't think it was a big deal and credited me $50 of my over $400 bill.

The Good: * The room was clean, and the bed was comfortable. * Great location. Just across the street from a lovely plaza with restaurants, and the bus stop which goes directly to Manhattan. Down the street, there's a big Walmart, and a shopping complex one block behind the hotel. * The staff were friendly. * There was heating and AC in the room. * There is free parking on site. * We we're able to store our luggage for a few hours after check-out. The Bad: * The breakfast was terrible. Literally toast, bagels, cereal and a small tub on fruit on offer. They only provided breakfast until 9am which is too early for those on vacation. * There was no sign on the hotel, so it was difficult to find (even though we'd stayed there in 2013 when it was the Hampton Inn). * Due to renovation work, we were unable to access the self-service laundry facilities (which was disappointing). * There was drilling and banging sounds quite early in the morning due to renovations. All in all, I enjoyed our stay. I would happily stay again, although in my opinion, it is not as good as it was when it was the Hampton Inn in 2013.

Nice hotel with friendly staff and very decent rooms, which were very clean. It was a little challenging to find as there was no real sign. The continental breakfast was nothing special, had to go out to eat.

Great Staff. A shoutout to Marvin and the front desk staff who went out of their way. The hotel can be updated but for the price we paid the experience was positive. The location is convenient and the stay was comfortable.

It is the first and last time that we took this hotel, the attention was very poor, the breakfasts quite basic, we were stuck in the hotel, everything smelled musty, the toilet was clogged, the cleaning was basic and they left beds without making and finally To say goodbye, a mouse appeared in the room. I, with my wife and upset children, called the reception and they told me that they did not have maintenance personnel to help me and that they could please change the room. If you are going to stay there, think about it a lot.

Excellent customer service especially Marvin and Linda easy walk across the h e street to bus. Approximately 20 minutes to NYC. Then 15 minutes to Times Square. Beds very comfortable and room very clean. Safe area.would highly recommend.

Location was excellent with restaurants and services within walking distance. We had a short drive into NYC. Room was very comfortable however the tub and shower could use an update. Otherwise we would definitely recommend this hotel

The worst ever customer service. They over charged me and couldn't find out why. I'm a diamond select member , but never experienced such a horrible service yet. It was a waste of time and energy staying at this place .

It seems to be decently fine and safe area. Hotel is pretty outdated at this point. But, they announce very soon renovation, which is badly needed. Stuff is decently nice. So, it will be very good place to stay in the future.

We stayed here 2 nights. The pillows were absolutely awful. I called and asked for some extra pillows. The person brought them up and my spouse answered the door and took the new pillows. They were also horrible, and they didn't bother to even put a pillow case on them!!! Gross. So, that was pointless. I called down and said that is unacceptable and that I'd like to speak to management. I was assured they'd call me the next morning. They did not. No one cared, apparently, and that really bothered me. How hard is it to put a case on pillows before giving them to a guest?

Hotel was amazing, the front desk workers and managers were very nice! They gave us wonderful advice and directions around the city! Hotel is located in a very convenient spot every is walking distance.

The staff was amazing. We had a few issues once we arrived with booking. But their team did an amazing job accommodating us since we had traveled from New Orleans. They made sure we were satisfied with everything. Thanks for the hospitality

Recently remodeled room (not bathroom and floors) much better than I thought after reading some of the reviews. Very quiet room. Pretty good insulation. I can tell the couple next door was arguing something but can hear clearly and I fell asleep while trying to figure out what they were fighting about lol. Breakfast has bacon eggs and all regular stuffs. Staffs are friendly. There's a shopping area nearby. Looks very safe.

Let me begin by telling you that I could not even stay at this hotel. The moment I walked into the lobby, you could tell that the hotel was a bit dated and not well cared for, but that was fine and acceptable until....I walked into my room. The musty smell was unbearable. I could not stand it. I had to go down to the front desk and tell them. They moved me to another room. The smell in that room was better but still present. Having not been able to breathe very well in the room. I went across the street for Lunch. I had to get out for air. Contemplating what to do as I had to ha e a place to stay and I was dur in New York in two hours. Well..then I received a call from my friend, who was trying to rest on the bed. He told me that every time you moved the bef squeaked horribly. At this point, I knew there was no way I could spend the night. So I went to the front desk. The clerk at the front desk could not even find my paperwork from my check in, which by the way had all of my personal information on it. Who knows where that went. She contacted the manager while I sat in the lobby. The manager came out and told me that she would only refund one night as I was there for two hours. I mentioned that I was not even in the room, as I had to get out and went to lunch. I have to admit I should have just jumped to the conclusion that I could not stay at the very beginning and decided to check out. But as I was afraid of not getting a refund and not having a place to stay so I didn't. At any rate, the manager told me to contact Hotwire where I booked the hotel. This conversation is a whole other story and unpleasant experience that finally ended in me getting a refund from them and a new place to stay. This only occurred after three hours on the phone and missing my evening in New York which 8had to postpone until the next day. Let me just say, I advise you to never stay at this hotel. If a hotel is in business then they should take the time and money to invest in some upgrades. New sheets at least, as the ones we had were stained and were like sandpaper. How do you ever expect someone to stay in an improperly maintained building that had an oder of must for more than ten minutes. Do the public a favor and invest in some major improvements.

the hotel has very friendly staff, cost-wise is very reasonable. the facility is a bit old, the hallway has a bit of smell. the pillows need to replaced in my room. staff sent them over quickly after we called them. they have typical free breakfast, fits basic needs. the breakfast area was VERY BUSY during breakfast time. I will recommend this hotel if you are looking for a low-cost option and won't mind some minor details.