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Appalling! Will never stay in a BW hotel again.! I made a 4 night reservation in March 2026 for a local course when the rate was under $200/night. Due to work reasons, i had to cancel the final night one month ago (ie mid) August. Even although the original booking was made online, it is not passible to make any changes online (which is very poor in itself!). I sent email to hotel but was then in remote area overseas with no communication and arrived back the day of my booking. I was horrified to discover that ‘when any changes are made' the stay is automatically recalculated to the new rate of that day, ir the mod August rate instead of the mid March rate. I am now being charged over $414 (plus tax). And for the privilege of this, it is a dark ground floor room with a strange smell! I would not recommend this hotel to anyone.
Hi Gwen, I am sorry you were not happy. In the interest of transparency, your rates were: $228.99, $363.99, $363.99 and $228.99 plus tax. This was under a specific rate code. When you dropped a night the rates went to $185.29, 414.79, and 414.79, plus tax as a 3 night stay has different discounts than a 4 night stay. I do apologize for this inconvenience. Please reach out if you would like to discuss further. Sincerely, Mark H. GM
We stayed here for three nights. While the general exterior of the hotel and lobby are well maintained the rooms are dated and have an extremely small bathroom. They have what appears to be a hot tub in the pool area, but they said it's only a soaking tub? Huh? Also as a Plus branded hotel Best Western in 2022 came out with a policy that Plus branded properties would offer complimentary 24 hour specialty coffees. All the Plus branded hotels that I visit have that specialty coffee machine. This one did not. I also sent an email to Marc the GM three days ago regarding this, but got no response. They advertise having a fireplace, but it is only for ambience no heat. Also, the hotel has no AC. I understand that most days it's not needed but nowhere in the description does this hotel does it State it does not have air-conditioning.. It was also on the far end of the promenade. If visiting again, I would stay at one of the hotels that are right at Broadway Street, they also having oceanfront balconies.
Dear Septaleon, I appreciate your feedback. I am sorry I did not receive your email. I am sorry you did not have a stellar stay. While I don't discuss policies on social media, I would be happy to have that discussion. Thank you for this feedback. Sincerely, Mark H.
First time staying at this Best Western. King standard room . Ceiling fan , tight bathroom dimension. Shower tub setup . Shampoo items were nice Pharmacopia brands . Parking lot was tight but not a problem . Check in was great . Staff were very nice and helpful and did a great job . Has a pool, breakfast area for some meals and grab and go counter stuff like muffins and coffee. This is an older BW . Major note : zero rooms have air conditioning. You are relying on the glass patio slider breeze and ceiling fan . I don't mind but the AC topic is not clearly mentioned anywhere on BW page . My slider screen door lock didn't work . Fridge in room didn't work . Bed was comfortable, good pillows . Shower pressure average . Noise level was low during stay . Promenade (“the prom “) is right outside hotel . Walk , bike or head out to beach Seaside feels like a low budget option for younger families for a vacation . There's tourist stuff to do downtown on Main Street , like arcade , couple restaurants, theatre , good breakfast spot is Pig and Pancake - go there for sure . I was happy with the stay. Rating details : Shower : 3/5 AC : no rating Bed : 4/5 Room amenities : 3/5 Local stuff to do : 4/5 Price : 3/5 Staff : 5/5 Thanks again Seaside ! Would recommend to other travelers for sure .
Hey, you guys! We appreciate you and your feedback! Goonies forever!
Seaside Best Western Plus, was a lovely place to stay. We had a view of the Ocean, the room was clean, spacious with a small kitchen. A fireplace that put no heat out, but was a nice ambiance. We'll be back!
Thank you Lynn! We appreciate your candid feedback! The rooms ARE clean and the views are amazing! We can't wait to see you again! Mark & Team
We stay at the Best Western hotel every time we go to Seaside. The last two times, we got a king-size & queen-size (wall bed) with ocean / partial ocean views and a balcony. Well worth it. But, the time before, we stayed in their economy rooms - which I also loved. I'd definitely recommend this hotel.
Dear Tritchen, Thank you for this amazing review! Thank you for staying with us so much! The economy rooms are great too, just smaller and cozier! Until next time! Mark & Team
The hotel was in a perfect spot right on the beach with a great view. Our room was awesome. It was clean convenient and the staff was professionaland friendly.
We had a wonderful stay here and will definitely stay again. Wonderful staff and accommodations. You can't ask for a better place to stay in seaside.
The property was very clean along with the room. Nice beds and no sand on the floor like some beach properties we have stayed at. Staff were nice and always helpful and available. Recommended staying on at least the above the 2nd floor of a view of the beach.
-I would recommend to wait until the week of your visit. I would've saved ~$50 if I had booked it later. I booked 2 months in advance thinking it is gonna be busy. -Expect no perks as an elite member. -Rooms smell bad and way too noisy since the walls are thin and the rooms come in four. I heard all the other guests in the rooms nearby and everyone who was walking down the hallway.
Dear 954hussams, I am so sorry you feel this way. The advantages to reserving a room early is you get the exact room you want and you are guaranteed the availability of a room. We do sell out frequently and rates fluctuate daily. As an elite member, you automatically receive complimentary water as well as bonus points for your stay. In addition to these perks, you can get complimentary upgrades if available, prioritized check in, and many more amenities and discounts. I also must apologize for the smell. We use earth friendly approved cleaning products, however, and this may not be for everyone. Our apologies. Again, we are so sorry you did not have an amazing experience with us. We aim to please and we fell short. Sincerely, Mark
This resort met all my expectations. It was clean, ready on time and exactly as described on the website. A beautiful view of the ocean and easy access to the beach. It turned out perfect.
Thank you for your wonderful review! We are delighted to hear that your stay met your expectations and that you found your room clean, comfortable, and ready upon arrival. It's great to know you enjoyed the beautiful ocean views and easy beach access. Our location along the coast makes for a relaxing stop, and we're pleased your visit turned out perfectly. We appreciate you choosing to stay with us and hope to welcome you back the next time your travels bring you along the Oregon Coast.
When I booked my reservation. I was told that I was not going to be charged a early check in. But I was So be very beware of early check in.
Dear Toby, Thank you for this feedback. I am sorry you feel this way. I am glad we could divert resources and get you checked in 5 hours earlier than normal check in time. We will be more diligent in our communications regarding early check in. Sincerely, Mark
I'll start with the positives. The ocean side view room is to die for, the beds and pillows are comfy and cozy. The balcony with chairs is a huge plus at sunset it is beautiful. Our experience was poor, the reason was we were locked out of our room by management accused of being in the wrong room, they sent another guest to our room while we were at dinner who found the room was being used. They lost our check in paperwork, took about 20 min or so at the front desk to get new keys and for them to say " don't worry we won't have you move". The group of check in staff had no idea what was going on, we felt violated by having someone else access our room. Does this happen often? I gave a complaint to the front desk in the morning who said she would relay it to her manager, I have yet heard from management. Not only did they lock us out but proceeded to describe the person who was supposed to have that room including both her first name and last name and full description. This is highly unprofessional. We travel quite a bit and never had this happen to us. This was the first time at this best western, we enjoy trying out different hotels as we visit seaside often, this was the worst, unprofessional, most chaotic and non organized group of staff we've ever encountered.
Thank you for taking the time to share both the positive aspects of your stay and your concerns. We're glad you enjoyed the ocean view room, comfortable beds, and balcony—especially the sunset experience. We are very sorry to hear about the issues you described during your stay, particularly the difficulties at check-in, being locked out of your room, and your concern regarding room access and privacy. This is not the experience we aim to provide, and we understand how unsettling this would have felt. Situations involving room assignment and guest access are taken very seriously. While we are not able to discuss specific internal details publicly, we are reviewing this incident carefully with our team to ensure proper procedures were followed and to prevent anything similar from occurring in the future. We also regret that you did not receive a timely follow-up after speaking with our front desk team, and we will address that breakdown in communication internally. We appreciate you bringing this to our attention, and we hope you will consider giving us another opportunity in the future to provide the smooth, professional experience we strive for. Cara Whitney
Great ocean-front room with a giant jetted tup in the room, also with a view of the shore. Good value for a clean, comfortable room.
Thank you for taking the time to rate your stay. We're delighted to hear that you enjoyed your visit and your room style. Thank you again for completing the survey. We look forward to seeing you again in the future.
We enjoyed our stay at BW in Seaside. We had an ocean front room with a small kitchen and a fireplace. The room was immaculate and the king bed was very comfortable. There was also a murphy bed which we didn't use. The ocean view and the sounds from the waves were spectacular. It was an easy walk to the beach. The hostess at the front desk welcomed us a couple of hours before official check in. Parking was safe and ample. We didn't use the pool or the on site restaurant. Both looked fine. Our room was $288 for a mid-week night stay. It was 4 blocks of easy walking down the prom to Broadway St. We recommend this hotel!
On behalf of our entire team, thank you for taking the time to share your experience from your recent stay with us. We're delighted to hear that you enjoyed your visit. I am so glad our team delivered the customer service we strive to culture. Thank you again for completing the survey. We sincerely appreciate your loyalty to our brand and look forward to welcoming you back.
The location was great. It was right on the beach and a short walk to where the shops and restaurants are. Our room suited our needs. The bed was comfortable. The room and bathroom were spotless. The staff was friendly and helpful. There was a pool and laundry room and a restaurant with affordable prices. We will certainly return to this hotel again.
We have been going to Seaside for many years and every time we do we stay at the Best Western Plus Ocean View. The location is great and so is the service.
Thank you for taking the time to share your experience. We are so glad you have enjoyed your stays. We look forward to welcoming you again soon.
Very impressed by all the staff. Everyone was courteous & helpful. Even those pushing laundry carts had smile on their face. The floor manager was always in one of the hallways or open areas ensuring things were running smoothly. I would certainly stay at this facility again in the future without hesitation.
We had a wonderful stay! Check in process was easy & the staff was very nice & helpful with local recommendations. The room was very clean & comfortable with a beautiful view! The resturant was nice & very friendly staff. The clam chowder was the BEST in town! Hotel is kid friendly with a nice pool that my kids enjoyed. Location was great, walking distance to the beach, shopping & resturants. We will definitely stay here again when visiting the Oregon Coast! (Added a photo with a view from our room)
Our room was very clean, and all of the staff were incredibly helpful and friendly. The room has a well-stocked kitchenette, and the pull-down bed was much nicer than a sofa bed. The hotel is right on the beach with easy access to the Prom, and it's walking distance to the popular restaurants and shopping.
This is a great hotel with reasonable rates. I have had nothing but great experiences with this hotel. They have a great view of the Ocean (If you book an ocean view). There rooms are always clean and comfortable. I would recommend this hotel.
I was very surprised they don't have free breakfast like a lot of Best Western plus hotels have. Room was OK. Ground level. We had a kitchenette. Which came in very handy. And a patio . My main issue was the bathroom door would not close. Warped. The Murphy bed was too heavy for us ,so we called and a guy came and set it up for us. The view was just the dunes not even a slight ocean view. The floor was laminate and so slippery our dog was afraid to walk on it because he kept slipping. The fee for one dog was $40.00 a night. The Ebb Tide next door was only $25.00 a night ,which is standard. I would choose a different hotel next time in Seaside.
Dissatisfied. The room was very nice and the staff are great. However we paid for an ocean view. We were given a 2nd floor room because we have a dog. The room had a view of the sand dunes with a slight peak of the waves. They absolutely should not be selling these rooms as ocean views. It's dishonest. We should have been given the opportunity to cancel and get a refund once we discovered there was no view. The dog fee is $40 which is almost half the cost of the room. We go to Seaside often and this place has lost our business. My advice: there are places with nice views and dog rooms. Stay somewhere else.
Dear ano904, Thank you for this feedback! We are happy you found the rooms and staff to be great! I am sorry you did not like the pet fee. I am also sorry the dunes were in your view. The dunes are in front of most of the hotels and trees as well. We hope to see you again. Sincerely, Mark & Team
My dog and I took advantage of a beautiful sunny day and packed up the car and drove to Seaside. We were able to get a room at the hotel and what we loved most was the big balcony looking out onto the beach. The staff was beyond and amazing. The building feels like a mixture of a motel/hotel. The lobby and hotel are inside but when you step out of the elevator you are outside to get to your room. The room was a little dated but you just cannot beat the view. The bed was comfortable and the room was spacious. We were in walking distance to the main part of town but far enough that you are able to keep the sliding glass door open a little the hear the ocean in the background without all the other hustle and bustle noise of people constantly walking by on the boardwalk. The hotel also offers coffee in the lobby and there is a restaurant too. I will definitely be back!
Thank you for the amazing review our team. We are so glad you enjoyed your stay. Watch our site in the near future for updates on our room renovations. We hope to see you again soon.
Our family stayed a few nights at the Oceanview Resort at Seaside Oregon in mid November AND had a great time. The weather was rainy which we expected but the rooms (two rooms) were of decent size with a fireplace ( electric) and a deck with a sliding glass door. The view of the ocean from the room made the rain acceptable. It had been quite a few years since our past stay here and one improvements of the resort and dining room was nice. We had breakfasts and dinners a few times and all was good. The staff was efficient and welcoming and the rooms were clean. We look forward to another visit soon!
Thank you so much for the amazing review. We are so glad you have a great time. Our team strives to make all guests have the best experience as possible. We hope to see you and your family again soon.
This Best Western is located nicely in the middle of it all in Seaside on the promenade. Walking distance to most everything. Front desk staff is very friendly and professional and helpful if you need something. The housekeeping staff is friendly and they do a great job.
Dear Erik, Thank you for this fantastic review! Our team is so awesome and we appreciate your mentioning them! Have an amazing winter! Sincerely, The Team
My stay at the Best Western in Seaside OR was definitely 5 stars because of the staff and the comfortable room. Sarah is a prime example of a customer friendly professional who really exhibits the type of service we all enjoy. Excellent accommodations! I will definitely return!
Dear Patrick, Thank you for staying with us and the shout out to the team member! We appreciate you! Sincerely, The Team
We had a great time at the Ocean View Resort. The front desk was fast, friendly and a great first impression. I'm sorry that my memory has forgotten the young ladies name! The room was spotless, well updated and of course the view was excellent! We did not take advantage of the kitchenette, but the Keurig coffee maker was a pleasant surprise! (I had brought my own) I used the hot soaking tub many times, and was one of the selling points for our stay location. Nice and hot!! I highly recommend this location, we will definitely stay here again when the ocean calls us!
Dear Jack, Thank you for this amazing review! We appreciate it when our guests go into great detail about their experiences. You are a rockstar! Sincerely, The Team
Great property I would stay there again. People were great and the place was clean and a great value. In a good area also to visit attractions
Dear Cavachon, Thank you for this review! We appreciate your feedback! Stay safe! Sincerely, The Team
The Best Western in Seaside Oregon is one of the better hotel destinations on the coast. My wife and have stayed here many times and recommend it to all of our friends. The staff has always been helpful, friendly, and great ambassadors for Seaside. On our last visit, Sarah at the front desk really made me feel like a VIP upon check-in. Sarah (a different one) in the cafe was fun to chat with while she expertly made my latte. Their rooms are large and clean. If you like the beach, it's right out the back door and watching waves in the winter is relaxing beyond belief. It's centrally located in town and most fun things are within walking distance. They are very dog friendly. The pool and hot tub are open year round. The cafe has good breakfast burritos. Whether traveling with my wife or our larger family, this is our choice in Seaside.
This property is lovely, the gardens very pretty. We loved the room and the ocean view was beautiful. Having a balcony was a plus! The staff was so friendly and helpful!
This is a wonderful location to see the beauty of the Oregon coast. The staff was extremely friendly and we enjoyed speaking with everyone that was working there. For first timers to the PNW, we were able to see so much of the beauty in all directions from Seaside.
Outstanding value, location, service. Floors upstais are not level, but the views are great. No decaf in lobby. No jets in hot tub.
Autumn sincerely made us feel so welcome. She was also our personal "travel agent" for visiting the city. Wish we'd had more time there.
Had a great experience at this hotel. Didnt need an ocean view room as we were just passing through. Room was very clean and spacious. Had a nice laundry that we took advantage of. Got a great price too. It was within walking distance to all the shops and beach. Very peaceful there. Would highly recommend this hotel. Thank you.
Room 101 was sold for $207 with "limited" view. It had NO VIEW at all. It looked out to a wall of sand well below the seagrass.
Dear Joyce, The room reserved was a "dune" view room. We are sorry you were unhappy with this room. These rooms also have kitchenettes, electric fireplace, and patio. Again, my apologies for your experience. We hope you return for a room on an upper floor with stunning views of the Pacific ocean!
The room was decent enough if you get a good deal, but the cleanliness was not the best in the room size was very small. I would say it's a good option if you show up late and are just staying one night, but I definitely wouldn't wanna stay there longer than a night due to cleanliness and room size. But overall our experience was fine. The staff was nice and the location was great. A decent budget, friendly hotel but I wouldn't call it a resort.
Dear Thanksbuddy, Thank you for staying with us. Thank you for your positive feedback about the location and staff. We will address the cleanliness issue mentioned. We are sorry you experienced this. We do have several other room types larger than the room reserved in case you want a view of the ocean, a kitchen, or more space. Have a great day and thanks again.
The hotel has become very expensive and becoming run down. We have stayed at this hotel every year for 6 years now and have not seen any upgrades or even the hotel trying to maintain things in the rooms. We had no screen door on or balcony door and the curtain was torn, things were left unkept. Just sad
Dear Bobbis195, Thank you so much for this review. We appreciate everyone's perspective and opinion. I am sorry you feel this way, however, a lot has happened. I can let you and the general public know that in the past 6 years, just some of the things that have happened are: the rates have not increased, the wifi has been doubled, 50" TVs are in every room, the building has been painted, the parking lot and curbs have been redone, and the lobby has been completely remodeled. There has been back of the house improvements as well: New commercial washers and dryers as well as elevator modernization. The rooms will be remodeled next. Again, I am sorry you feel that nothing is happening, however, we do many improvement annually.
Kicked out like Squatters.....We were humiliated and kicked out like squatters. Best Western member for over 30 years....Platinum Select Member they say we are. We were embarrassed laughed at and asked to leave after being treated like two unwanted criminals that could not be trusted. After all the unprovoked attention...like it wasn't enough....they ran our credit cards up with fraudulent charges.
Pros: Great location, Third floor room with an excellent view, our room smelled nice, our king bed was very comfortable, the private jacuzzi tub was nice with plently of hot water, and there was plenty of parking. Cons: Room needs updating, toilet paper and kleenex are very cheap, breakfast is not included, our cell service (T mobile) was not great at the room but the hotel wifi was pretty good.
Thank you for sharing both the good and bad; we strive to improve where we can. We hope you give us another chance to show we can be more attentive to the guest room amenity levels. Generally speaking I do not foresee complimentary breakfast being added to all reservations; however, we have a breakfast package option to book online.
Just wanted to say how beyond grateful and thankful we are for this wonderful hotel and especially the staff and management for making our trip unforgettable. We came to celebrate my dad's great news from the doctor after having cancer for over seven years two different type, how he was diagnosed with stage four multiple myeloma cancer and he went through so much and his last 6 1/2 years and the doctor finally said that he is 100% cancer free right now after all the treatments and prayers and we came on a little getaway to celebrate that with our little family as my husband is also deployed in serving. The manager Mark Hopman went above and beyond and even gave us a room up grade . To ocean view bigger room and it was just amazing and wonderful. Everybody was so kind and thoughtful and very helpful in all areas and made our trip so smooth and pleasant.. We are just beyond grateful and thankful. We will definitely be returning back to this wonderful hotel and recommend it to all our friends and family. It is very clean. The food is absolutely delicious at the restaurant. Everything was absolutely perfect.
I love the beach & sunsets was my reason for my stay. Temp was 70-80 perfect weather. I loved my room! My room was on the 5th floor - beautiful views and awesome sunsets .My room was very clean, Very quiet - i am a light sleeper. I picked a room with balcony, King bed - very comfortable, a kitchen unit with amenities, fireplace, murphy bed, couch.
The Ocean View Resort in Seaside Oregon is a great place to stay. Right on the beach with fantastic views and access to the beach is just a few steps away. You can even get a "S'mores" kit to take to the beach. Ulrich at the front desk was friendly and very knowledgeable of the local area. Great place to stay.....highly recommended.
The hotel is a great place to stay. The room we had was great. It had a fire place, kitchenette and a balcony with ocean view. The beach is only a few yards away. The staff at the front desk is very friendly and helpful. I saw that the hotel allows pets and even had dog treats at the front desk. The restaurant has delicious breakfast with very friendly staff that is happy to accommodate dietary needs as much as possible. I hope to go back to the hotel for another visit soon. In addition, the hotel is located centrally and it is easy to take day trips to Astoria, Cannon Beach or Newport, for example.
Very impressed with the hotel and ocean view from balcony especially sunset. The location is awesome, right on the water and very close to the main city of seaside and close to cannon beach.
Our family was very impressed with the hotel and all the accommodations they offer. The staff was very pleasant and offered any help when needed. The location is fantastic, right on the water and very close to the main heart of seaside.
Thank you for the kind words and the great review. We work hard to make the best experience possible for all our guests. Thank you for taking the time to let us know we succeeded on your stay. We hope to see you again soon.
Very comfortable, on site cafe does great pastries and when open in an evening good pizza/fries/kids meals, all staff were lovely, really friendly. Nice view over the beach. Pool area is lovely and warm. No aircon in the rooms just to be aware.
A perfect place to stay while enjoying the Oregon coast. The staff was friendly and welcoming -- everyone with a genuine smile. They take "pet friendly" to a new level, making the experience as good for my dogs as it was for me. The room was great with ocean view and easy beach access. I'm a fan of Best Western for all of my road trips, but the Seaside hotel is among the best of the many BW hotels where I have stayed. This is now my "go to" location when visiting the Oregon coast.
Staff friendly, The rooms were very clean and comfortable, views were spectacular, Will stay there again.Coffee was good
Thank you for taking the time to let us know how we are doing. We are so glad you enjoyed your stay. We hope to see you again in the future.
We spent part of our 40th Anniversary trip here and thoroughly enjoyed ourselves. The front desk staff were very pleasant and helpful with checking in and out. Our room was on the second floor with a balcony facing north, it was labeled a partial ocean view and it definitely did not disappoint! The beautiful sunsets were amazing! Our room was clean, the bed was very comfortable and our overall experience was very enjoyable! We didn't use the cafe because we chose other seafood options in the area, but it was well used by other hotel patrons. We felt safe, secure and well taken care of. We will definitely choose this hotel again in the future.
Dear Robin, Happy 40th! We hope you have many, many more! Thank you for spending it with us and we hope to see you again! Sincerely, Mark & Team
poorly run, inoperative elevator, no usable internet . Noisy. Managment should be scrutinized and performance evaluated
Dear Navigator, I am so sorry you had a less than stellar stay with us. I can assure you both our elevators work, and our internet is fiber optic and fast. We do get noisy in summer with many excited guests. I am not sure what was meant by poorly run, however, would like the chance to know your perspective. Have an amazing summer! Mark H. General Manager
DON'T pay for the jetted tub in your room. The tub is kind of gross and it takes away half of the balcony, leaving only a small little alcove. So disappointing since we didn't want the tub to begin with - we just wanted an oceanview room with a balcony. Also, if you're on floor 1 or 2, your ocenview will be the side of the grassy dune. You will NOT be able to see the ocean. We were on the 3rd floor and could barely see the water. Plus if it's foggy (which it often is in Seaside), you won't be able to see anything. The actual ocean is a bit of a walk across the dune. If you're looking for an oceanview room, go to Cannon Beach or look at other properties in Seaside. We would not stay here again. The rooms felt dirty and dated.
Hi Amy, I am sorry you did not like the jetted tub room. Most guests rave about how you can sit in the jetted tub and watch the sunset. I am not sure why you are so adamant about convincing people Seaside is foggy often. We live here and do not believe it is foggy often. This review dies not match the responses given when asked about your stay when you were here. Additionally, the room reserved was the room received. Please reach out to me directly so we can discuss your stay further. Sincerely, Mark H, General Manager
Stayed at the Best Western for 2 nights with our fur baby. The room was very clean and had everything we needed. One item it had was broom and dustpan. I thought I'm not going to clean this room, that's silly to have a broom. Well one trip to the beach with the dog and I was really happy to see that broom. It's the kind of place, where you just ask for what you would like and they try to accommodate you. I would highly recommend and I am sure we will be back
We are so glad you enjoyed your stay. Thank you for the kinds words and taking the time to share your experience. We hope to see you again soon.
Our accommodations at the Best Western Plus Ocean View Resort in Seaside, Oregon was enjoyable and relaxing. The location is next to a Promenade and access to the Pacific Ocean, restaurants and shopping. The hotel has a friendly staff beginning with the check-in, cafe and housekeeping staff. Our room was clean as was the entire facility. The cafe has a tasty menu which we found to be of good quality and quantity.
Dear Experience, Thank you for this amazing review of your recent experience with us! We hope to see you back for another awesome stay! Mark & Team
I know it is common practice to "adjust" your rent as to what they think they can get ... depending on what is going on in the area ... BUT I DON'T LIKE IT!!!! My son rented the same exact room and paid $118.00 + tax ... we paid $146.00 + tax because we booked a week ahead while he booked two days ahead. The same room rented for $550.00 + tax for the following weekend because there was a car show in town. I DON'T LIKE IT. I had gotten a "Manager upgrade" .... which meant two queen size beds instead of one (we didn't need the extra bed) and a "limited view"... When you look out the window ... you see the parking lot of the motel next door ... but if you turn your head to the left really hard and look just right you can see a little bit of ocean. Personally I didn't care about the "limited view" or any view for that matter. I just found it amusing that the Motel thought it was an "upgrade".
Dear beachyb, Thank you for letting us know how you feel. You are correct, hotel rates fluctuate day to day and hour to hour the same as the airlines. This is industry wide and not concentrated to this hotel, town, or state. (check hotel prices in a city where the Superbowl plays) I am glad we could upgrade you. The room originally reserved was 144 square feet and had a view of a hallway. Again, thank you for this feedback, we appreciate it. Sincerely, Mark, General Manager
It had plenty of parking, we were greeted by very friendly people when we went inside. The rooms were very clean. The breakfast was very good. The staff was very friendly walking around. It is the only place around that would accommodate my truck and 16 foot trailer on site and protected. We didn't have to park offsite at all.
Thank you Randy for taking the time to share your experience on TripAdvisor. We are so glad you enjoyed your stay, and look forward to seeing you again in the future.
Clean rooms. Friendly staff. Perfect location. Easy access to the beach. Booking was Easy. Nice parking space. Clean surroundings. Comfortable bed. Will definitely be booking for future visits. Shower pressure was not the best. Could use more pressure. Overall very happy! Thank you ❤️
Dear Vinor624, Thank you for this wonderful review! We strive to have all guests have an amazing time. We look forward to your return! Sincerely, Mark & Team
The seaside Best Western Plus exceeded all of our expectations! Wonderful location to beach, restaurants and seaside shops. Walking distance to everything and parking is free. The hotel had all of the accommodations we were looking for: pool, cafe & bar, in-room microwave & refrigerator, comfortable mattresses and pillows, elevated toiletries, towel art, great view of the ocean and the staff was extremely helpful and accommodating all for a great value. We will be staying there again on our next trip to Seaside. Thank you for such an enjoyable stay.
Dear Amy, Thank you for taking the time to write a review of your recent stay with us! We do appreciate your feedback and we appreciate you! We hope to see you again! Sincerely, Mark & Team
We love this Best Western! We have stayed here multiple times, but this time, we had our most favorite room ever. Top floor and on the corner. What a view!!! The rooms are large, plus the balcony is very spacious as well. There's a kitchen area and a table to eat at or play games. We like to bring the two patio chairs and side table inside and sit in front of the slider door when it's windy or rainy. Great place for a couple of games of Yahtzee. Very clean, excellent location, and convenient to restaurants and shops.
Dear Kayla, Thank you for this awesome and amazing review of your recent stay at Ocean View Resort. We look forward to your return visit! Sincerely, Mark & Team
The resort and room are everything you could ask for for a beach stay. Positioned at the beach and central to the business district as well. The staff was exceptional, the room was all we could have wanted. There's tarrant has limited options,but waspleasant,good food, and exceptionalservice
Thank you for the great review! We please we were able to deliver the exception service we strive towards. We hope to see you again soon.
Such a great location. Easy walk to town and shops. The onsite restaurant had good variety of selections and reasonable prices. Excellent service. Highly recommend the king suites. Roomy, and the fully stocked mini kitchen was a convenient bonus. Great value too.
Dear Kelli, Thank you for taking the time to let us know of your recent stay! Great memories! Have an amazing summer and we will see you again soon! Mark & Team
Ridiculous his hotel will only offer rewards points rooms with NO view. This is the only BW hotel that I know of that does that. Mr. General Manager thinks that people only book here to use their points. Well is not that what a royalty program is designed for? They rather have rooms stray unused than make rooms available to loyal program members. Even in the off season and there is a lot of that with the rain and cold.
Dear Erik, I am sorry you feel this way. We absolutely love it when our loyal guests use points for their stay. They receive a guest room 12 feet from the beach/sand with all the amenities the hotel has to offer. If upgrades are available to premium rooms, we offer that when we can. This is not always possible. I am sorry you were disappointed. Sincerely, Mark H. General Manager.
Great staff, super nice and eager to please. Room was super clean, and quiet at night when it counts. We had a nice kitchenette with a stove top, toaster, coffee maker, dishes in the cupboard so clean they seemed new, and best of all a dishwasher. Easy walking to everything, we use the car once in 4 days.
Dear Roger, Thank you do much for this kind review! We appreciate your feedback! We hope to see you again for another amazing stay! Sincerely, Mark & Team
Fast check in and very kind concierge. Everyone working was wonderful and did a great job making my whole family feel welcome. Location is great and the room was beautiful with a great view. Thank you for a great place to stay while we enjoyed the city and beach.
Thank you for taking the time to tell us how we are doing. We are so glad you enjoyed your stay! We hope to see you again soon!
This place is a scam. I booked directly from the hotel website a jucuzzi ocean view suite and paid the corresponding hefty fee for my boyfriend's birthday which was his first time to seaside. What a great idea right? WRONG i was placed in a downgraded room with no jucuzzi. The website clearly states the pricing of all rooms even with differential rates and the cost i paid was CLEARLY for a jucuzzi king size ocean view. There are too many competitors with better views, locations, and pricing. It wouldn't make sense to pay 3 times as much for a downgraded room. Not to mention this place is under construction creating a less then ideal experience. After bringing this to the hotel attention they did not acknowledge there mistake or refund me the difference. Mind you we drove 3 hours to this location.
Dear Debbie, I am sorry you feel this way. Please contact me so that I may investigate your claim. I cannot find a reservation under your name. IF we truly did downgrade your room, I will make it right. Sincerely, Mark H. General Manager
In March 2020, we took our 16 year old daughter to Seaside and had a terrible nights stay at the BW Seaside due to guests and their unruly children and dogs and I left a poor review on the hotel survey. The GM reached out right away to apologize and offer a free night to give it a second chance. I thought at the time, no way. There are plenty of other places to stay in Seaside….but then, practically a week later, Covid hit and everything changed. Fast forward 5 years to this March when I was seeking out a hotel with an in room jacuzzi tub, I got a flash deal on my BW account for this hotel. I had to look back at my email from the GM and that refreshed my memory…I almost didn't book the room because of that. But, after discussing with my wife, we booked a 2 night stay and kept our fingers crossed that this time it would be better. Little did we know at the time , this stay would be the best ever. Despite the construction and having to work out of a makeshift reception area in a hotel room, the front desk clerk was awesome. He was always friendly and kept his cool despite the long line of guests waiting to check in. Our room was completely perfect. The cafe on the first floor has the best breakfast. So good that I would want to eat there even if I wasn't staying at the hotel. Both mornings, I opted for the Seaside Classic breakfast and a hot Mexican mocha. Excellent each time! We got peach and apple tortes for dessert and they were flaky and scrumptious. Everything is within walking distance, which was wonderful. We visited the aquarium and fed the seals, walked the beach and downtown and relaxed in our room. 2 completely perfect days. We cannot wait to go back.
Thank you. We are so glad we were able to deliver a much better experience this stay.
Great location - right next to the Promenade and ocean. Walking distance to all the shops in downtown Seaside . Friendly check in staff even with some front lobby renovations going on. Bed was comfy and room was clean. Quiet rooms - would stay again.
Thank you!
Wonderful hotel by the sea. Along the boardwalk. I travel with my dog and the proximity to the beach and the boardwalk was so appreciated. One of my favourite Best Western hotels I have stayed in. Great staff and overall an excellent experience. i also appreciated the Cafe. They made a great breakfast
Thank you!
This was our first stay in years. We were surprised to be able to get a last minute overnight stay during spring break. They were under lobby construction, but everything was easy to navigate. Staff were so friendly and helpful. Check in and out were easy. Room was very comfortable, and we loved it was only blocks to the main street in Seaside The cafe looks great although we only went for coffee but will definitely check it out on our next visit (which we are already planning)
Thank you!
all staff from the front desk, restaurant, and house keeping... were very friendly and accommodating... room was clean and all grounds around the hotel were kept up... I will go back again... and again... and again... i really wish i had a few of the ocean view photos to share...
The entire experience was great. Short walk to the beach, great view from the room to watch the stormy days and centrally located to do different activities. Staff was great from check-in to leaving. Hot tub was soothing after a day of activities. Everything is close to the hotel with good access. Roads going to and from hotel can be cramped so use main route through downtown if you are towing.
I let them know ahead of time it was my wife birthday and they didn't disappoint! They decorated our room and made awesome animal towels and a birthday cake made of towels. Great ocean view, service, & clean room! Top notch! Easy checkin and express checkout.
The entire experience was great! The view was beautiful, the quick walk to the trail leading to the beach and a pre stacked fire pit was beyond incredible. We arrived with the rain and checked in, then the sun peaked out and we spent the day walking down the beach. As soon as we were ready to say goodbye to an epic sunset we went back to our room. The fireplace had the room warm and inviting. My King bed was soft AF! We couldn't find the Murphy bed, it was so well designed and hidden that we had to call the awesome staff to find it. The night person was so cool. Our Scottish Surfer was great help in cooling our now overly warm room down, by showing us the vent above the patio door and giving us fans to pull out the heat. The patio was perfect. The twilight along with the sound of the ocean flowing into the room made sleeping deep and refreshing. Although the breakfast wasn't continental, it was filling and good.
Thank you. Happy Holidays!!
We had an oceanfront room. It was very clean, the bed was comfy and housekeeping had done several touches (like a towel folded like a turkey) that were fun. Our room was spacious with a little kitchenette, fireplace, dining table and sofa. The shower had great water pressure and the towels were oversized. Two things you don't usually get anymore! Every staff member we interacted with were friendly and helpful. You couldn't beat the price for an oceanfront view. I have stayed at many Best Westerns and this was one of the best!
Dear Jeanneine, Thank you for this great 5 star review! It was a pleasure having you stay with us! We look forward to your return visit! Sincerely, Mark & Team
Kitchenette is fully stocked with needed items to make basic meals. Saved $$$ making 5 of our meals in the hotel. Heated indoor pool is awesome and friendly staff make your stay that much better. Close proximity to beach making walks pleasant and the ocean is enjoyed just viewing from the room.
Dear Navigator, Thank you for taking the time to write a great review of your recent experience staying with us! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
From check in to check out, we had a marvelous time! ALL staff, from front desk to cleaning to maintenance were incredibly welcoming, courteous, and helpful. A special thanks to cleaning as our room was spotless on our arrival. Plus-you can't beat this location!
Dear Seaside, Thank you for this outstanding review of your recent stay with us! We hope you return to us soon for another great experience! Sincerely, Mark & Team
I was so upset by the check-in process and the room, I chose to leave and book a hotel room at another hotel. I would never stay at this hotel again. I can tolerate poor service, but the woman made me feel embarrassed and was rude. The economy room is not worth the cost. I went to the room after the check-in because I didn't have extra money and my reservation was non-refundable. I DID NOT FEEL SAFE in the room as both a stairway and exterior entrance converged so that people walking downstairs faced the bedroom window. The blinds did not close all the way. I left and stayed at a competing hotel that was just $10 more. The staff were warm and so hospitable. I did not tell them about my experience so it was just their natural demeanor. I am not one to write bad reviews but this experience was really unpleasant. I check reviews and wish I had paid more attention to others who voiced similar experiences.
Dear Miranda, I am sorry you did not like the room reserved. We apologize that you did not agree with the pet fee. For transparency, the room you reserved was clean, comfortable, well appointed, 20 steps from the beach, and $60.00. I am sorry if this was not a great value for you. We will do better. again, my apologies you weren't happy. I am glad we could let you out of the reservation at no charge. Sincerely, Mark H. General Manager
We were looking forward to a stay during our anniversary and we were not disappointed. The ocean view room was clean and quiet. We stayed in it for much of our visit and did not feel cramped. Not only was the view from the balcony great, it was only steps to the beach out the door if we wished. Seaside has always been welcoming, even in the winter and fall. We'll be back!
Dear Rainforestranger, Happy Anniversary! Thank you very much for spending your anniversary with us! We appreciate it and we appreciate you! You are awesome and we hope to see you again soon! Mark & Team
The staff was very friendly and accommodating. They went out of their way to help me get settled into the conference room I would be using. The catering staff was especially welcoming and made sure I had everything I needed. She also did a great job with providing morning coffee and lunch for my group. My guest room was clean and a great value. Thanks to all staff for being customer centered!
Dear Laurel, Thank you for this review! Often, the Banquet & Catering Manager/Team and Sales get overlooked on these reviews. Kudos to you for bring them the attention they deserve! Sincerely, Mark & Team
Hotel staff was very responsive and helpful. Which started out the experience on a positive note. The rooms we stayed in was amazing. We enjoyed the in room fire place which made the room very cozy. The views were spectacular from our private balcony. The entire experience was very positive.
Dear Clint, You are awesome and amazing for letting the world know how great your experience went. A shout out to the team is also very much appreciated! Our team cares about every guest and it shows! We hope to see you again soon! Sincerely, Mark & Team
Again, we stayed at this hotel, this year. We like the off season as it is quieter. the location is super. Right on the beach and near about everything you want to see. We did a lot of strolling and shopping. Food was great and the weather was charming. This BW is out most visited, and we intend to keep staying here as often as we can. A side trip to the Tillamook Smoked meats is always in our plans. We also visited all the landmarks that were depicted in a puzzle of Seaside that we just completed.
Dear rbskyline, What an amazing experience! We are so glad we could be a part of it! The Tillamook Smoker and Tillamook Cheese Factory are our favorites as well! We look forward to your next stay with us at your home away from home! Sincerely, Mark & Team
I stayed for 2 nights. I liked that the hotel is close to the ocean and had safe, ample parking. The nights were restful, away enough from the busier parts of Seaside but still walkable to the nearby restaurants. Every sunset, i walked to the beach and enjoyed the sand and calm waves. My room was reasonably-priced and clean.
Dear MagicMike, Thank you for taking the time to write a review of your recent stay with us here at the Ocean View Resort. We appreciate your business and we appreciate you! We hope to see you again soon! Sincerely, Mark & Team
Lovely hotel with an AMAZING view. Very clean and well appointed room. We were on the 4th floor with an unobstructed oceanfront view. The room had everything we needed, microwave, fridge, even a stove top. Bed was super comfy and the whole room was very clean. There was a restaurant downstairs but we didn't utilize that. there was also ample free parking. We would definitely stay here again.
Dear Jellybeans, Thank you for this FANTASTIC review! You are AMAZING! We appreciate you and can't wait to have you back for another amazing stay! Sincerely, Mark & Team
Friendly staff, clean rooms and everyone made us feel welcome. It's especially noticeable when lobby area was always kept up and clean and coffee was made in a timely fashion and very tasty. Seemed like their doing everything right at this location and we stay at a half a dozen BW sites. .. Oh and they we're very welcoming with our pet as well.
Dear Nick, Thank you for this 5 star review! You are amazing and we appreciate you! Have a great day! Sincerely, Mark & Team
My wife and I say at least a couple times per year. We always book a room with a hot tub to be able to sit bucket the ocean while taking a bath. the rooms and the tubs are always very clean the TV and it's remote always works, but there is no timer or way to turn on closed captions on the TV. The front desk staff is always friendly and very accommodating. This hotel is far enough away from the main strip that it is relatively quiet. It is close enough that you can walk to some nice restaurants or to the arcade and other fun things that they have available in Seaside. We will continue to stay at this Best Western a couple times a year.
Dear Motschenbacher, Thank you for this review and thank you for coming down so often! We appreciate it so much! You are family now! We look forward to your next visit! Sincerely, Mark & Team
The staff is great. Our room had amazing view of ocean. Very clean. Would stay there again. Just a nice quiet place to stay. Great location. Minutes from Cannon Beach.dig friendly. Nice area to walk pets. Great value for the money. U won't be sorry
Dear Fearless, Thank you for this amazing review! We are so glad you had an awesome time with us! We hope to see you again soon! Sincerely, Mark & Team
We had a very nice 3 night stay at the Best Western in Seaside. The room was clean, the view is outstanding, amenities are good, and staff was very helpful and friendly. It's a great location; steps to the beach, a short walk to town for restaurants and activities, and a good base for local hikes in the State parks. We appreciated having a kitchenette with a mini-fridge, so we saved money instead of always eating out and enjoyed ocean front dining on the balcony. It's our new favorite place to stay when we come to Seaside.
I loved this place was quiet and had lots of things like shopping and Restaurants with in walking distance. The Front Desk was great to work with and the price was way fair. The room was very comfortable and we had a view of the ocean. I would definitely go back to this place.
Dear Jeff, Thank you for spending your vacation with us! We appreciate it and we appreciate you! There are so many activities for the family in Seaside! We are set up to accommodate one family member or 100 family members, just let us know! Sincerely, Mark & Team
The room was the size of a closet. Would of had a better room at a Motel 6. For the size of the room that had to have a hideaway bed I will stay somewhere else next time. The only plus side was the friendliness of the staff. I travel about 40 nights a year and this was one of the worst rooms I have stayed in.
Dear Jessica, I am so sorry you were unhappy with our small economy room. It is meant for the budget conscious traveler who would like a room in a seaside hotel, without the cost of a view. We have several larger rooms to choose from should you wish to stay again. I am sure you found the location and cleanliness to your liking. Please reach out directly if you would like to discuss your stay further. Sincerely, Mark H General Manager
We have stayed here with our dog several times. It's quiet, clean and the rooms are spacious and comfortable. The best part is that it's located on the 1.5 mile promenade and on the beach. Close to everything. Seaside is a dog friendly town for sure
Dear Mary, Thank you for your kind words! We certainly are located perfectly along the promenade! We love our four legged family members too! Have an amazing day and we will see you next time! Mark & Team
Arrived in Seaview without having made a reservation late afternoon and was tired from a day of travel. Originally, I booked a smaller room which was very compact and nice. However, too small. I went back to the front desk and the staff (Jessica) cheerfully offered me other options. The result was moving to a larger room that only cost about $15 more and was well worth it! The entire staff was friendly and welcoming. The room was clean and I loved the easy access to the Seaview boardwalk and downtown. The beds were comfortable and overall a great experience. Would book with the Best Western again. Thank you!
Dear MZE, Thank you for this review. It is nice to hear when we get it exactly right! We have the most amazing team members and it shows! We look forward to having you back soon for another relaxing and comfortable stay with us! You are now family! Mark & Team
Seaside and Best Western Ocean View Resort have been our favorite for many years. It feels as if we are experiencing another time and another set of elements (even though we live on the Salish Sea shore in WA). The promenade is steps outside and the perfect place to stroll (smiling back at the many other walkers), to admire the amazing mix of turn-of-the-century cottages, and to get the freshest air exercise. Inside, everything is calm, pristinely attractive, and spacious. The staff is always helpful. We just get a room with a partial view and that gives us much to see. The dog policy is clear and it is interesting to meet others who are out walking and talking early and late. We just wish for a more complete, popular cafe to make all perfect.
Dear Katherine, Thank you very much for taking the time to right such a beautiful review! We appreciate you! We look forward to having you back for another awesome experience! Mark & Team
We were promised an ocean view room however, we were given a very small room facing the parking lot though there was a view of the distant mountain. the room had a murphy bed instead of a regular bed. It was very tall and was difficult to get in and out of. This would have been great if we'd needed the extra space for a large family as it was also the connecting room to one with the ocean view. There was a small table which held a coffee maker that did not work. The tub had an extremely slow drain as well. The staff wasn't too worried about our concerns. Needless to say, we were very disappointed in this hotel and will not return to it nor will we recommend it to others.
Hi Lorinda, I am sorry you were disappointed with the room reserved. How were you promised an ocean view room? Please forward me a copy of your confirmation and I will absolutely make this right. The cost of the room that was reserved was 25% of the cost of an ocean view room. The coffee maker, while not checked in between guests will be replaced if not working. I am sorry the Murphy style bed was not to your liking. You are correct that it has a very small footprint when closed. We find most guest enjoy the extra room. Should you choose to stay with us again, please reserve a an ocean view room directly with the property to ensure room type selection. Sincerely, Mark H General Manager
The hotel staff were so friendly and helpful. We stayed 4 nights in a "Superior View" room with a kitchenette. It was a great room, very clean and well stocked with kitchen essentials. Our towels and paper products even had fancy folding...too cute! The king bed was comfortable too...we didn't even miss our sleep number bed at home. We truly recommend staying at this hotel when visiting Seaside.
Dear KPmichelles, It is reviews like this that make our day! We get excited and reinvigorated when we see reviews where we hit it out of the park! We look forward to having you stay with us again very soon! Have an amazing day! Mark & Team
Uncomfortable bed, room smelled strongly of bleach, toilet ran, worst room ever. Was supposed to be Mountain View but instead it was parking lot with the bright sign out our window. Make sure you do not get this room. Staff said this was the only room available. This room was not acceptable for anyone, let alone a BW reward member.
Dear Lisa, I am so sorry you were disappointed in the room type reserved. Our cleanliness is pretty thorough and we do not usually use bleach. We will use it for stubborn issues. The mountains are beyond the parking lot and sign. all rooms have microwaves, refrigerators, upgraded linen, and are very clean. Again, I am sorry you were disappointed. Sincerely, Mark H., General Manager
My dog and I have been staying at this Best Western Seaside Oregon for 5,6 times since last year, and we absolutely love it! The hotel is always clean and well-maintained, and the staff is incredibly friendly and accommodating. We feel very welcome the moment we arrived. The front desk staffs even remember us. The location is perfect, just steps away from the beach and within walking distance of downtown. We appreciate the pet-friendly accommodations, which make our trips to Seaside even more enjoyable. If you are going to cannon beach, this location is perfect because it's only 8 mins drive to there. I highly recommend this hotel to anyone looking for a comfortable and convenient stay in Seaside!
Dear Burberry, Thank you for such an awesome review! We appreciate it and we certainly appreciate you! We are glad you had an amazing time and look forward to you return! Mark & Team
We enjoyed the close proximity to the BeachWalk. Very clean and pleasant surroundings--even in the lowest cost interior room with no view. We walked 10,000 steps before sunset and then ate a Thai Restaurant (after walking several blocks of Broadway Street--enjoying the atmosphere).
We had a good time at this hotel. The bed is very comfortable and breakfast was wonderful. We had room with spa tub. So we had a very fancy romantic sunset at ocean in spa tub)))). Definitely will come again. And yes, I would recommend this to my friends.
Dear Helen, Thank you so much for this kind review! We appreciate you letting everyone know just how great an experience you had. We look forward to your return very soon! Mark & Team
A closet for $154.00 that should say a lot. They are concerned about CO2 small rooms. what a joke. the people were nice the policy is not for the public just for the money. Even your people know how bad this room is bad. why do you demand more words, the app. is dumb. 200 words or you will not except it? RIGHT
Dear Jim, I am sorry you feel this way. We feel the price point in August, in Seaside, Oregon, for an air conditioned room on the promenade, 12 feet from the sand, at $154, is actually a great value. Yes, we have Carbon Monoxide detectors in all our rooms. The safety of our guests won't be compromised. Thank you for the shout out to the team! I agree, we have the best team members! I am sorry you do not like the application used to review your stay with us. If you would like to discuss your stay further, please reach out to me. Mark H. General Manager
Oceanfront with balconies go a long way. Restaurant on site. Friendly staff and comfortable beds. A good deal for the area. Within walking distance to the main tourist area on Seaside. Pool and hot tub are a bonus, but could use an update. A/C would also be an upgrade. Overall very happy with the experience!
Thank you Jim! We appreciate you and we appreciate your feedback! We hope to see you again soon! Enter as strangers, leave as friends! Sincerely, Mark & Team
Beautiful room and courteous staff. I'd go back gladly to this hotel. Very clean and well kept, the kitchenette has everything you need plates, cups, pots and pans and, of course, silverware. Full size Washing machine and cooking plate . Amazing room with a nice, big balcony. ?
Dear Safari, Thank you for this wonderful feedback! We appreciate the 4 stars and we appreciate you! You are amazing. We look forward to having you stay with us again soon! Mark & Team
Great location, very nice and comfortable rooms. friendly and helpful front desk staff and housekeeping (returned a mini iPad we accidentally left behind and notified us immediately.) Views from the oceanfront rooms were amazing. Spa/hot tub/indoor pool especially welcome after some time in the very cold Pacific Ocean.
Thank you.
BW seaside has a Great location overseeing the ocean. Staff is awesome. Breakfast is available but not complimentary. I didn't try their firmness center. Internet is available but no cellular service in this area. Room is spacious and beds are comfortable.
Thank you.
There's no air conditioning in the ocean view rooms. And the guy at the desk was super snippy with me when I asked about it: “this isn't California, sir”. But it is 2024 and a “resort” should have air conditioning. Otherwise it's fine I guess, but no AC at a beach resort makes it a miss.
I am so sorry the room style booked wasn't the experience you were looking for. You are correct, not all our rooms have air conditioning. Your feedback is important; we appreciate you taking the time to tell us how we are doing. We hope you give us another try in the future.
My parents flew in for my brothers wedding. There plane got delayed and pushed them back. When they finally reach the hotel their room was canceled. They got it fixed but still how do you cancel a room with out their authorization. Can not find marks e-mail address on line to email him about this
We are so sorry for the experience you described; I am glad we were able to accommodate the stay. Without details; it is possible the credit card on file declined cancelling the reservation from the system. It is also possible our team had a misunderstanding. I hope we get an opportunity to learn more. Thank you for the feedback.
Good decent hotel amongst all the hotels there on the beach front. Rooms were fairly large with Kitchenette , and all basis amenities . Had a King bed and a Queen foldable bed along the couch. Carpets were slightly worn out and will definitely needs to be changed ASAP. Slightly pricy but taken in to factor summer time ok. Breakfast cafe ok but have plenty of good choices to eat around within a miles radius. Pool was ok size and had a hot tub too.
Thank you Leelasha! We appreciate you! We appreciate you staying with us. We look forward to a return visit! Sincerely, Mark & Team
We stay at the BW Ocean View Resort every time we go to Seaside. Always a pleasant experience. The staff is very helpful. We like to get the rooms that face the ocean, such a nice view. Everything in the room was just as it was supposed to be. We will be back again!!! Mark and the team always make our stay wonderful. We will be bringing the children and grandchildren next summer as we have in the past.
Thank you for the kind review.
Lied about reservation, no internet or cell service, loud dripping bath shower, toilet and beds to high for short people, no air in room only a portable fan. I am not extending this as I already sat here and wrote out a review of the things that was wrong. wont go there again
Dear Donna, I am so sorry you feel this way. We have had no internet or cell service issues, however, i do apologize for your experience. You are correct, in that, we do not have a/c in all our rooms. Again, I apologize for any miscommunication about your reservation or room. I have reached out to try and make this right. Sincerely, Mark H. General Manager
Our room was incredibly HOT and miserable! There was no AC in the room at all! I know this is on the Oregon Coast, but it DOES get hot there at times. Thankfully, we had brought a fan with us and we put it in the patio door to blow in some cooler air at night! If it hadn't been for the fan we would have been miserable! As it was, I took a shower and as soon as I had dried off, I started sweating.....I felt like I needed another shower! The internet there isn't very good either. We only got 1 to 2 bars for the entire time we were there.
The view was fantastic, the tub was truly a 2 person tub. The only thing disappointing was no breakfast. They do have a restaurant there, but for $18 per person breakfast buffet that looked like a normal Best Western buffet was disappointing. At least when we went, that is all I saw. But the location is perfect for walking downtown for awesome coffee and food.
Dear Tom, Thank you for this review! We appreciate it and we appreciate you! We hope you return for another awesome time! Mark & Team
The women that checked us in were amazing, I posted a lengthy, real life review 10 minutes ago on the Best Western website. Wish I would have copied and pasted, geez. The more I have to post about it the more irritated I get about the actually amenities. There is a restaurant, but it's for breakfast, small to go what-nots for the beach for lunch. Closes at 1:30. 'Bar', we never saw because we wanted to go AFTER beach time for a drink. Nope. Dinner? Nope. We're just disappointed that it was advertised as such. Thus making our lazy butts walk the almost 5 blocks down the promenade. Eh
Thank you Amber! We have an amazing team and very clean rooms! We appreciate you! We are working on the bar/dinner offerings as we speak! Sincerely, Mark
We really enjoyed our visit to Seaside, Oregon, and our stay at the Best Western Plus Ocean View Resort. The beach, the boardwalk, the restaurants were fun to explore. We stayed one night. We will recommend this property to our friends and family. The hotel is an older building. Room temperature heat is available, if required. No air conditioning. The open windows allow the ocean breeze to cool the room. The staff at the hotel was friendly and engaging. We chose not to eat breakfast at the cafe. Continental breakfast is not included with the room reservation.
Dear R561Yericl, Thank you staying with us! We are so pleased you had an enjoyable stay! Our mission is to create long lasting positive memories for our guests. I am glad we hit it out of the park for you! We hope to see you again soon! Mark & Team
For over $500 you don't get a screen on your sliding door to the balcony. We stayed in a partial ocean view room with no A/C apparently you need to have a full ocean view to warrant a screen. They did provide us with a second fan.
Dear destination759336173, I do apologize for the inconvenience. Please contact me as 2/5 for a screen door does not seem like the score fits the experience. Sincerely, Mark H. General Manager
great location, easy walk to restaurants and the aquarium, and amazing staff, Ulrich and Bianca were especially helpful, staff made us feel welcome and genuinely happy to have us there. july 4th fireworks in seaside were much better than expected.
Dear R3865Dethanl, We appreciate you and we appreciate you staying with us over the 4th of July! We agree, the fireworks were amazing! We hope to see you next year! Mark & Team
This is a great hotel and the location is FABULOUS! Just steps away from the beach. The rooms were clean and cozy and the Beds OMG OMG! I had to come home and purchase a 3" pillowtop mattress to get the comfort I received from the bed at this hotel. Everything was really great about the place. On the 4th, they gave all guests this neat little 4th of July bucket with trinkets to help you celebrate on the beach. If you forget the firewood and the smores, they have that covered also. My family enjoyed our stay so much that we already booked for the 4th of July 2025. This time I was able to get a full ocean view room so we are very excited about returning next year!! Go ahead and book this place - you won't regret it!!
Dear S8787Noheatherc, Wow! Super amazing and awesome review of your experience with us on Independance Day! We appreciate you and we are excited to have you back next year for another wonderful stay! Sincerely, Mark & Team
We stayed at the Best Western on a freebie...buy two nights and get a third free (you had to wait 2 weeks for free night.) Seaside very popular...hotel was full...but everything very clean. The room layout was probably the nicest we have come across...very functional and well thought out. Would recommend...
Dear Klemoyne, Thank you so much for this review! We appreciate it and we appreciate you! Sincerely, Mark & Team
Reserved pet friendly room on BW website. Got stuck in a tiny interior room with no view, despite being an "ocean view" hotel. Never again unless room was on ocean side with balcony. Not typical of BW experience. Disappointing as pet owners and BW customers.
Dear Sunshine, I am sorry you feel this way. The room style reserved was our economy interior room which is very small. We do have 8 other room types to choose from. Again, I am sorry you were not happy with the room style chosen. Sincerely, Mark H., General Manager
We had a great time in Seaside. We loved having a Murphy bed room so there was lots of floor space for our toddler to play, and it was so convenient to have a kitchenette.
Dear Evan, Thank you for choosing us for your getaway! We truly appreciate you! We hope to see you the next time your adventures bring you to Seaside! Sincerely, Mark & Team
Excellent service. Warm and smooth check in. We got a complimentary upgrade as we are gold members. This hotel always offers above our expectations. Their membership is definitely worth it. We love this group.
Dear mohishkal, Thank you for such an incredible review! We love to hear that our guests are happy with our service and accommodations! Have an amazing summer and we hope to see you again soon! Mark & Team!
Wheelchair accessible but only limited the bathroom door wouldn't stay open and having the shampoo etc on the wall was not helpful for my husband who is a paraplegic
Dear Warren, Thank you for staying with us and for letting us know about the position of the shampoo. We will look at this for changes to our system. Thank you again! Mark & Team
The staff was amazing and the views were incredible! I would definitely return to this location. The room was clean and comfortable.
Always stay at this property when we are in Seaside, close to everything we like to do. Rooms are always very clean, beds and pillows very comfortable. Would highly recommend this hotel
Dear mjmadd, We could not ask for a better testimonial! We appreciate you continuing to come back to your home away from home! Sincerely, Mark & Team
This is a great property if you are a dog lover. There's no guarantee that the room you get hasn't been previously occupied by a number of dogs.
Dear Don, Thank you for this review. You are correct. We try very hard to limit our four legged guests to the first two floor. However, sometimes this just isn't possible. We would rather have a dog spend the night on the 3rd or 4th floor than sleep in the car. Additionally, service pets do not have that restriction. I am sorry this was not something we could guarantee with 100% accuracy. Sincerely, Mark H., General Manager
Our stay was during all kinds of weather. We enjoyed hanging out in our room with the fireplace, as much as we enjoyed the beach and walking the Prom. (aka beach boardwalk, but it is cement.) Everything I wanted was close by: Delicious food (even celiac safe!) shopping, and the beach. The bed and bedding was so nice I found it hard to get out of bed...
Dear Dawna, What an amazing review! You described your time hear in such a way that I envied your experience! Have an amazing summer and thank you again for choosing to spend time with us! Sincerely, Mark & Team
This is the second time we've stayed here. Everyone is friendly and quick to help with any requests. The quiet time from 9 pm - 9 am ensures a great sleep. The cafe is a great place to grab food, a snack or a beverage to go. The location is great - far enough to be quiet but close enough to walk downtown.
Thank you! We are so glad you enjoyed your stay.
Early morning walks on theo cean, right outside my door. I always come back to this hotel because I remember the trip from before. Hotel Staff that helped me feel special, increasing that total leisurely feeling. Now I'm back home and feel renewed, because I remember, none of this would be possible without the seaside Best Western, and being a rewards member. Why I remember
Thank you for the kind words. We want all our guest to have an amazing time. We look forward to welcoming you again.
The hotel was clean. hotel staff were friendly and obliging. our room was ocean front. it was clean and spacious . the location was great. two blocks from city center. it was a short walk on the board walk. the hotel also had a bakery/restaurant where you could get a full breakfast which was good. we also stayed here on our way back from southern Oregon.
Thank you for the kind words. It is our pleasure to have you stay with us. We look forward to welcoming you again soon we hope.
I only booked this because my partner and I wanted to explore Astoria and there were no rooms available in Astoria. I had never heard of Seaside even though I have driven through before.This hotel is a few minutes walk from the ocean and a few minutes walk from a great little Promenade. This town reminded me of sort of an amalgamation of San Francisco and Santa Monica area waterfront towns without the feeling of being ruined by too many people. I would happily stay here again.
Dear Blair, What a perfect comparison! We are so glad you enjoyed your time here! We look forward to seeing you again in the future! Mark & Team
We loved how close the hotel is to the beach - just steps away! Complimentary parking means we can explore the neighboring city and come back to our base for the night without worrying where we would park. It's also very close to the Seaside strip where a lot of neat stores are, and the aquarium was a hit for little kids.
Dear jessw811, Thank you for spending time with your family at our place! You are now part of our family as well! We hope to see you and the family back here for another great stay soon! Mark & Team
The room was adequate and cleanliness satisfactory. I love the beach access. Location was amazing. You can walk the boardwalk and access the beach easily. The beach was not too crowded, lots of space for family or some alone time. Overall I would recommend.
Dear 358dicky, Thank you so much for this review! We appreciate you! We look forward to your next stay with us! Have an amazing summer! Mark & Team
My family and I felt at home, relax and refreshed on our 2 night stay. It was very nice to stay in this place, staffs were friendly too. We stayed in the room that is ocean view.. great room because we enjoyed to see the beautiful sunset. We are looking forward to our next time stay!
Thank you174chellek! We appreciate you! It was a pleasure having you stay with us and we hope you stay again! Sincerely, Mark and Team
Be sure to know that a "Beach front" room does not view the ocean. The room faces 20 foot high sand dunes. You'll need to book a "Sea View" room. Also the "sofa bed" is actually a Murphy bed. Breakfast is not included so plan an extra $18 for the buffet. Also no early check in before 4:00pm without paying $40 fee
Dear Kirkpurdy1, Thank you for staying with us. You are correct, our dune view rooms on the first floor face the sand. The dunes are actually approximately 5 feet tall. The room you originally reserved had a sofa sleeper, however, the room you upgraded to has a Murphy bed. It is true that the on site restaurant serves breakfast and lunch. This is not a complimentary amenity of the hotel. Rooms are rented from check in to check out. If you arrive early and want to rent your room for additional time, there is an early check in fee associated with that. Thank you again for staying with us and taking the time to write a review of your experience. We appreciate you. Sincerely, Mark
This hotel had a wonderful view, excellent bed, and spacious room. The bathroom had a great shower, although the room itself was a little dark. It was only steps to the beach. The front desk was very helpful, and the room had a nicely supplied kitchen.
Dear Kjrcp, Thank you for this amazing review! We appreciate you and thank you for taking the time to let everyone know about your experience! Have an amazing summer! We look forward to seeing you again soon! Mark & Team
From the time we checked in with the best clerk, Ulrich, to the time we left we had a wonderful expierence here. The room had everything we wanted and the view was wonderful. It had been a rainy day so it was nice to view the ocean from the comfort of our room.
Dear Claire, Thank you so much for staying with us! Thank you for recognizing our Team Member for exceptional service! We appreciate you and you are awesome! We hope to see you back here for another GREAT experience! Sincerely, Mark, Ulrich, and the whole Team!
We had a corner room with a king size bed and a pull down queen size wall bed on the top floor. The view was amazing!! Both beds were very comfortable and the room was nice and clean. The only problem we encountered was when people moved in the room next to us and blasted their radio and were making A LOT of noise. We called the front desk and they immediately took care of the situation. We found the staff to be very friendly and went above and beyond to assist us with our needs. The hotel is conveniently located to shopping and restaurants and we would definitely stay there again when we visit the area.
Thank you for the kind review. We are so glad you enjoyed your stay!
We had a corner room with a king size bed and a pull down queen size wall bed on the top floor. The view was amazing!! Both beds were very comfortable and the room was nice and clean. The only problem we encountered was when people moved in the room next to us and blasted their radio and were making A LOT of noise. We called the front desk and they immediately took care of the situation. We found the staff to be very friendly and went above and beyond to assist us with our needs. The hotel is conveniently located to shopping and restaurants and we would definitely stay there again when we visit the area.
The amenities were amazing, the pool was a great place to relax in the hot tub and the pool was amazing for swimming with friends. The room was clean and I wasn't concerned about where to put my belongings, the front desk and housekeepers were amazing!
Dear VictoriasR1430JK, This review is AMAZING! We are grateful for you! Your kind word are awesome! Thank you for recognizing the team! Sincerely, Mark & Team
Great view! With the seaside City Beach area. It looks better than the seaside sweater. The staff was incredible.
Dear Martinezerik375, Thank you for this OUTSTANDING review! It is always awesome to hear how incredible our team members are! We appreciate you and the time you spent making this review as well as staying with us! You are awesome! Mark & Team
Really enjoy staying here. Front Desk staff so friendly. Requested our favorite room and was able to get it. Patio king with kitchenette. Even has a dishwasher. Single serve pod coffee maker, 2 burner stove, small frig, microwave, toaster. Enjoy watching all the people walk, bike, skate by on the promenade
Thank you for the great review. We strive to exceed, and are so glad you enjoyed your stay. We hope to see you again soon.
Our room and view were lovely, with a sliding door and balcony that allowed for ocean sounds at night and the perfect coffee setting in the morning. The front desk service was fabulous and friendly, and our room care by Angela included extra sweet details. Will definitely stay here again!
Dear Corrine, Thank you for your kind words about our team members! It is through hard work and dedication that our guests end up with an awesome experience. We can't wait to have you back for another wonderful stay! Sincerely, Mark, Angela, and the whole team!
This is the only place my family goes to in seaside it has great service excellent food at their restaurant wonderful views. The pool is my sons favorite pool out of all of the places we have stayed, just overall a great place to stay one that I highly recommend.
Dear Z6945IEdonh, What an incredibly wonderful review! Thank you so much for letting the world know how much you enjoyed staying with us! We appreciate you and look forward to your next awesome experience! Mark & Team
This place was ok. Pretty clean but furniture was really outdated and scuffed up. Shower didn't drain well and the bathroom is the smallest bathroom I have ever been in. So small that it was hard to change in there. Beds were comfy. We had a partial ocean view room which was lovely. Big deck outside our door. We had a room close to the elevator which is very loud. Also the hallways echo real bad so in the morning or late at night it will/can wake you up. No AC so it was pretty hot on the 5th floor, even with the little window above the slider open. Kids enjoyed the pool but it was very hot in there. No continental breakfast but they have breakfast available in the restaurant downstairs. Expensive for what they offer
Thank you for telling us what you liked and didn't like about your stay. This will help us improve upon future visits. We hope you will visit us again in the future.
We go to the coast a lot. This is one of our favorites now. We love the front desk. They are incredibly kind. Rooms are clean, and we highly recommend taking advantage of the smores kit. It comes with everything, including the firewood. Oh, don't forget they even have chair's for the beach! One of the nicer ones in Seaside, we were checking them all out, actually canceled one, and went back to this one.
Dear 35tierram, This is such an amazing review! You are awesome! We hope to see you back soon for another wonderful stay! Sincerely, Mark & Team
Hotel was very clean. Convenient to downtown area. We were able to walk to shops, restaurants. Staff was very friendly and went above and beyond when we wanted to switch rooms to be closer to our daughter. Loved the Murphy bed that pulled down over couch. Very convenient when our family gathered together. I would definitely stay again. Views were spectacular.
Dear Pioneer, We would love for you to come stay again with family or without! We appreciate your feedback and we appreciate you! Sincerely, Mark & Team
That was my only plan during my stay here when I arrived. Instead I extended by a day which they were able to help me with and really disconnect from day-to-day life. I hope everyone finds their stay with BW just as fulfilling.
Dear adamimoriarty, Thank you so much for this review! We appreciate you and hope to see you back for another fulfilling stay! We will provide the room and the coffee! Sincerely, Mark & Team
What a view! What a room! What a bed! The staff accommodated our needs and supplied us with seating to enjoy all the amenities. They even delivered some of our equipment to Beaverton after they found it when we left it in our room. The fireplace, jacuzzi and ocean view were very romantic. It was a perfect "bucket list" weekend! Thank you for a wonderful time.
Dear D3065LSannen, We are so happy that you had a wonderful time! The ocean view rooms cannot be beat! We are glad you received your items back as well. Have an amazing rest of the year and if you would like a second "bucket list" getaway, we are here for you! Sincerely, mark & Team
Every staff member we interacted with was very friendly and accommodating, from Bianca checking us in to housekeeping. The room was clean and very comfortable with a fantastic view of the ocean. The resort is located within walking distance of the main street with plenty of restaurants and arcades available.
Dear Passenger, Thank you so much for taking the time to post a review of your recent experience with us! Out team is the best, and are views are spectacular! The rooms are the cleanest and comfortable as well! We look forward to seeing you again soon! Mark & Team
I love the staff at this location. They seriously go above and beyond for their guests. Every time we come to this location it's a dream. The rooms are always clean and your greated with a genuine smile. It's scary traveling especially when hotels are involved but not this one! It's the only place my family a d I stay when we come to seaside. If I could g9ve more than 5 stars I would.
Dear 162karmar, Holy smokes what an endorsement! I agree 100%, our team is on point, genuine, and amazing! Our rooms are the cleanest! I see a theme here in the comments! Staff are incredible and rooms are immaculate! By the way, we have the most wonderful guests too! Sincerely, Mark & Team
This hotel is at an excellent location in Seaside on the beach and board walk and a short walk to the ocean. All activities are within walking distance. The front desk staff are very friendly and will do their best to help you if you have any specific request. Room service staff is very polite and do a great job. We only live an hour away and have stayed here several times to get our "ocean fix" and it never disappoints.
Dear Erik, You are so amazing! Thank you for repeatedly staying with us for your ocean fix! We appreciate it and we appreciate you! We expect to see you again soon! Mark & Team
Loved every moment the lady that check me in was very nice and professional. Everyone I needed something they where all on the ball and where at my door in minutes. I could not express how happy I was with the staff and the cleanliness of this hotel.
Dear bpage2024, Thank you for such as awesome review of your stay! We pride ourselves on the cleanliness of our hotel and the rooms! Our team is, as you noticed, exceptional! I could not be more proud of our work family! We hope to see you again soon! Mark & Team
This hotel has an excellent location. It's on the Seaside Promenade and has great views of the ocean and beach. We have stayed here several times and every visit our room has been clean and well set up. Sink, stove top, microwave, dishwasher, and all the cooking pans and utensils you may need if you choose to cook. Otherwise, there are numerous restaurants within walking distance. The staff have all been pleasant and welcoming. This Best Western is one of our favorites to visit and could be yours too!
Dear Kayla, This is now my favorite review! Thank you for taking the time to write about our cleanliness, location, and views! We look forward to your next visit with us! Thank you again! Mark & Team
Rooms are definitely showing their age and need to be upgraded and fixed. Our door seal was no good and room had a cold draft the whole time there. Front desk took a second person to find an upgraded room after initial assigned room which was overcrowded and didn't meet our needs or initial request
Dear Daniel, Thank you for letting us know about your recent experience with us. I do apologize for the door seal. Door seals are replaced periodically during rooms care. I am glad we could find a room better suited to your needs. Thank you again. Sincerely, Mark
This was such a wonderful and relaxing business trip. The hotel was quiet and clean, the beds were amazingly comfortable, the partial view was perfect, the beach access was great. I would stay here again and it's a definite 5 star!
Thank you for taking the time to leave a kind review. We look forward to welcoming you again soon.
The place was clean! I have stayed in many hotels this year. Leaving Best Western the cleanest hotel I visited. My room smelt clean, was very clean and the bed was comfortable. I highly recommend this facility if you're in seaside.
Dear Matchewman, Thank you for your kind review! You and your review are appreciated! We hope to see you again soon! Sincerely, Mark & Team
The bed was comfortable, the water pressure was excellent. Loved the location, right on the promenade and just a few blocks for a ton of cute shop and restaurants. I highly recommend the potatoes at breakfast!
Thank you for taking the time to let us know how we are doing. We are so glad you enjoyed your stay. We look forward to welcoming you again.
Such a great time. I decided to do a fun family outing with my kiddo and his grandma and enjoy the pool and hot tub for a nights getaway and was not disappointed. We had a 5th floor room with a view and a balcony. So perfect. The fri t desk staff was so kind to me! Perfect for our little outing. The room was nice and clean they have great amenities. Even the shampoo conditioner and body wash was better than anywhere I've been personally. Just all around great experience
Dear Rebecca, Thank you very much for taking the time to write about your recent experience! We are glad you had a great time with the kiddo and grandma! You are right, those 5th floor rooms are hard to beat! Clean, well appointed, and LOCATION- what else is there?!? We hope to see you again for another awesome family outing! Sincerely Mark & Team
The Best Western Ocean View Resort in Seaside Oregon is a great value. The rooms are nicely appointed and clean. The swimming pool is great for kids and the hot tub is always hot and clear. My wife and I prefer the ocean view rooms and the view is outstanding. The beach is just feet away and the promenade along the water front is great excercise. We've been going to this hotel for about 5 years now and will continue
Thank you. We look forward to welcoming you again soon.
We just love this hotel!! Staff is always pleasant and helpful. Hotel is very well maintained and rooms clean. Great ocean views and close to walk into town. Restaurant in house has great food. Best pancakes ever!! Always our go to place to stay.
Thank you! We look forward to seeing you again soon.
Very friendly and relaxed vibe. Fabulous beach access with dog-friendly ocean view balcony rooms; nothing between you and the surf. You couldn't ask for a better setup. Super hardworking staff. Just an absolute joy to spend a couple of days there with your family and dog.
Excellent hotel with excellent amenities and employees. The Oregon coast is amazing. The room was very clean and the bed very comfortable. Recommend this property to all my friends. The town was very nice too.
Dear Cherie, How amazing you are! This is an awesome review! Our employees are excellent- as you mentioned! Thank you for the recommendations! You are family now. Come back anytime! We appreciate you! Mark & Team
Wow! What a great hotel. My husband and I stayed here for a few nights during our Oregon vacation. We had a room with a beautiful view. It is right on The Prom but further down so quieter. Easy access to the beach. Loved having the balcony to enjoy our morning coffee and the gorgeous sunsets. Kept the transom window opened at night to listen to the wonderful sound of the ocean. The kitchenette was nice and stocked better than some rental properties. We didn't really use it but was nice if needed. The staff was so friendly and welcoming. Restaurant downstairs for breakfast or quick snack was convenient. Would definitely recommend this hotel if planning a stay in Seaside.
Dear cmabene, Thank you so much for this detailed review! You had an amazing time and it shows! We are glad we could be a part of your memories! We appreciate you and hope to see you again the next time your travels bring you to Seaside! Mark & Team
Nice location of room with balcony seaside. Also short walk to center area. But qualizy of bed was a desaster, may be on floor direct is better. Maintenance in room can be better, need nails to open the insect mesh to come to balcony since handle was broken and not repaired. Chairs on balcony older and very simple repaired. During our stay restaurant for diner was closed.
Dear Holger, Thank you for your feedback. Your feedback is appreciated and so are you! I am sorry the accommodations did not exceed your expectations. We will address the items you mentioned. We hope to see you again! Mark H. GM
Great quiet location away from the busy main town area. Beach access just steps away which was nice for jaunts with the dog. Away from the busy area but short walk to shops and restaurants. Restaurant onsite is fabulous though so we didn't need to walk to town for that. No AC so would have been too warm without the fan in the room, but the fan is a great addition.
Thank you for the nice review. We are so glad you enjoyed your stay! We hope to see you again soon.
We always enjoy our visits here. The staff always treat us like family. Room was decorated to celebrate my birthday with an amazing cake in the fridge for snacking. You do pay a bit extra for this but so worth it. Room has a great view of the ocean. Within walking distance of the busy downtown turnaround.. The bubble blowing guy is out on the sand in the evening giving a great show most nights.
Thank you. We are so glad you enjoy staying with us!
The management and staff at this hotel are the best in the business. I encourage anyone traveling for fun or for business to stay at this hotel. As a company, we have employees staying in hotels around the state on a regular basis and this hotel is the best of the best..
Thank you!
Sand dunes make it hard to see the ocean, from the ground floor, Afternoon breezes are great for kite flying, hang on tight to the string. The rooms are nice, and comfortable, with good WiFi. The in house restaurant has a very good breakfast menu, and re$onable excellent pastry selection.
Thank you David. We are glad you enjoyed your stay.
the room was very noisy from the TV next door. the room ,very small I have Never been in a room that small before, the breakfast was very expensive, the breakfast selection was very poor not included, nice location.
We had a corner king room. We had stayed here a couple of times before, but with their hot tub room, and this one is better. The view is great, and the kitchenette was a nice surprise. Very clean room, but the patio door had some problems sticking and the screens weren't right. We've encountered things like this before, and there always seems to be something amiss, usually due to age for one reason or another. However, we've never had any bid issues here, and we plan on coming back. One thing though: the rooms facing the ocean are along the Promenade, and there is usually a bit of noise from people walking...thier dogs! The negatives are minor and pale to the positives. Also, the bed was great! It rivaled the nice one we have at home.
Thank you for the great feedback. This will influence future practices. We are so glad you enjoyed your stay. We look forward to your return visit.
This hotel was our second stop on our Oregon road trip down the coast. Check in was a breeze. Room was nice and clean. We faced north so looking out the window we were able to still see and hear the ocean. - coffee, tea, and water for guests in the lobby - short walk onto the beach area - short walk to the Lewis and Clark statue and Seaside Aquarium (5min) - lots of parking on their above ground lot - friendly staff For the price you pay this is a good choice.
Dear LeighCanada, Thank you so much for this wonderful review! You are amazing and we hope the rest of your trip is as amazing as the start! We are happy to be a positive part of your journey down the coast! We hope to see you again during your next great adventure! Sincerely, Mark & Team
I will preface this by saying we stayed at a BW+ a few days ago in Tacoma. They provided free breakfast there and it was posh. This is not a plus compared to that BW hotel. The lobby at the location is small and uninviting. Beach front floors 1 and 2 probably won't see the ocean because the dunes are in the way. The ocean is about 1/4 mile walk so don't expect it to be close. A studio room is extremely small with practically no where to sit or move and the window opens to a wall and is right next to the walkway where people pass by within feet of the room. This type of room is perfectly adequate for a late night check in/one day stay or for an extra room for kids. BW can't change any of this and I wouldn't expect them to. I just think potential guests should know what they are getting in to. It's clean and the staff are friendly.
Thank you for taking the time to tell us how we are doing; it will influence how we progress going forward. I hope you had a chance to experience our restaurant's fresh off the grill menu items. Yes; while we are as close to the the beach as you can get; it is steps to the waterfront. The city offers complimentary beach wheel chairs for those who may be need them. We hope you give us another opportunity and maybe check out some of our other room styles in the near future. Thank you.
The hotel is nicely situated and faces the beach. Hallways are modern looking and rooms are neat and clean. Breakfast is not included in your stay, however a 10% discount as a hotel guest is offered at the restaurant on site. The restaurant has baked sweets and the typical breakfast fare. Check in at the hotel was very smooth and welcoming.
Dear Ken, Thank you for taking the time to write a review of your recent stay with us. It was our privilege to have you stay with us. We look forward to having you stay with us again soon! Take care. Mark & Team
My sister and I celebrated my Birthday in Seaside at the Best Western Plus. I am a Gold member and stayed with rewards. I was upgraded to an oceanfront amazing room. We loved our stay. Nothing better than sitting on the balcony on the boardwalk watching the view. Catherine at the front desk was Welcoming and kind. Everything about our stay was exceptional! I have stayed several times here and always a great experience. Looking forward to my next stay.
Thank you. Happy late Birthday! We are so glad you enjoyed your stay and hope to see you again soon.
This property has a great location right along the prominade with an easy walk to anywhere in town. A great on-site cafe and a nice, laid back atmosphere overall. The only knock is that air conditioning isn't availble in all rooms but most will probably not miss it.
I got room that had no A/C. The tub was not draining. The sink faucet when from cold to scorching hot even though I kept the knob in the middle. It was dangerous for my baby. The bathroom fan did not work and I had to ask to switch rooms. Not good value for what I paid. I felt like I was paying hotel price for a motel.
Deat Kay, I am sorry you feel this way. You are correct- most hotels on the beach in Seaside, do not have a/c. The sink, as well as the shower/tub have water from a central holding tank- the water is temperature controlled. The bathroom fans are on preset timers and are in working order. The notes on file state you were very happy with your new room! I am glad we were able to switch you to another room. Have an amazing day! ~Mark
This was the best location, night staff was so helpful. Room was stuffy, no ac or ceiling fan. Restaurant within was delicious with great coffee. My favorite part was s'mores on the beach. The fire/s'mores package is available at the front desk!
Dear Cassmk23, Thank you for taking the time to write this review of your recent stay! We appreciate it and we appreciate you! We have two fans for every room now! We hope to see you again soon! Sincerely, Mark & Team
Our original booked room was canceled without or knowledge. Had to take an alternative. Manger not very nice when asked why this was done. Told us to be glad they had a room available. Will never stay here again and would never ever recommend it .
We are so sorry for the experience you described. Is it possible the system dropped the reservation because of a declined credit card? I am not sure of your scenario specifically; but know this will happen. Be sure to book with valid credit card and have a good phone number in the reservation. If this is not what happened, please contact directly to further research. Again, we are so sorry for the check in experience; we hope to streamline this in the near future.
How come I pay $600 for a room for one night two bed, then toilet overflows when flushed? How come the cleaning guy then say this is not uncommon. He tried to justify it. When reported the reception was also not too surprised or felt bad. As if I am a dissatisfied customer.
Dear Layek, I appreciate you letting me know your experience. I am sure the Team Member you spoke to was nervous and making small talk. It does happen, however, it does not happen often. It happens at our houses/homes as well, but not often. Your home away from home(our hotel) has over 100 hundred toilets that get sand and other items flushed into them by our guests relatively often. I am not justifying it, and neither was our Team Member - simply stating facts. I am sorry you experienced this and we will be using this as a training tool for future guests. I could not find your reservation- please reach out to me so that we can address your particular situation. Sincerely, Mark H. General Manager
Hotel was clean & quiet. No A/C in room but at the coast even in August was not needed just open the window. Was not noisy and the sea air is better than the A/C. Staff was very helpful and caring. Enjoyed the stay.
Absolutely loved our room, hotel location, staff and overall experience. On checkin another room was available they upgraded us to for free. Breakfast and coffee at cafe was mediocre but the pool, room and staff made it so it didn't matter at all!
Wow talk about 2 steps to the beach access . Great place with wonderful views . Will only stay here from now on . Rooms had everything you need . Even had a dishwasher and stove . First class luxury all the way
We are so glad you enjoyed your stay! We look forward to welcoming you again.
Right on boardwalk. Walking distance to promenade/downtown. Pet friendly at a cost (not as high as most others). Cost per night higher than most hotels around, but quiet and lives up to BW standards minus the continental breakfast. Select rooms have a/c, however, at the beach it is not normally needed unless no wind and hot out (which happened to us but they provided fans that helped). Restaurant on-site with limited hours. Super friendly staff.
Thank you for the kinds words. We are so glad you enjoyed your stay! Our rates fluctuate with the market; and we are continually working on improvements. I hope you find better value in a future stay; we hope we have the pleasure in welcoming you again soon.
You can hear pretty much everything that goes on out in the hallway. Drunk people, loud talking/screaming. Barking dogs and your neighbors doors slamming at all hours of the day and night. The room I was given was SUPER tiny and you can't open the curtains or else everyone who walks through the hallway can see inside the room. I had just left a Hotel rooml in Newport OR. that was 3X the size of this one. I was very disappointed but it was a last minute booking. Bad experience overall but I will not stay there again
Dear Mercedes, Thank you for letting us know how your stay went. You are correct- the room type you reserved was the small, economy, non view room. It is very clear, when reserving this room, that this is a small room with no view. I am so sorry it fell below your expectations. You are correct, also, that summer is loud with people, pets, and general noise. Again, my apologies for the noise levels. The ocean view rooms are 3x bigger and the off season is much quieter. Perhaps a visit then would be an amazing experience. Let me know and I will personally make your reservations. Sincerely, Mark ~GM
Amazing trip with family made even better by the welcoming staff and beautiful accommodations of this great hotel. Friendly, smooth check in, the most comfortable beds ever, tasty breakfast café. We will certainly be back soon. Thank you all so much!!
Thank you. We are so glad you enjoyed your stay! We hope to see you again soon.
Our room was very clean and quiet. The staff were all friendly and helpful. We enjoyed our stay a lot. The view is great from the balcony if you have a view room. It's a little far from the main street of town, but still walking distance for most people.
Dear Hassler Family, Thank you for this review! Thank you for choosing to stay with us here in Seaside! Thank you for noticing the cleanliness of the room- our team takes great pride in their abilities to provide a clean room for our guests! We appreciate you and we hope to see you again for another wonderful stay! Mark & Team
We love to come here and this year we were celebrating our 40th Wedding Anniversary!! The staff are wonderful to work with and we have never had any problems here!! It's a great place for a Romantic Trip!!!
Dear CherryOrchard, You are so awesome! Thank you for staying with us on your 40th! Wow, what a milestone! Congratulations! We look forward to your next visit to your home away from home! ~Mark & Team
The pictures of the hotel are different from what the actual hotel is. The hotel needs som renovation. The mattress was not comfortable at all. It was very hard. The couch in the room, when you sat down on it you sunk down into it. The hotel personnel are exceptional and very helpful. It is located close to the ocean which was great. There is no continental breakfast but they have a restaurant in the hotel and the food was good.
Dear rube4500michael, Thank you for your feedback. We are renovating currently and constantly. Painting is happening as we speak. We are proud to say improving this hotel is never-ending! We hope you return to see the next wave of improvements! Sincerely, Mark H. General Manager
We paid $700 for 2 nights. We stayed in dune view room. U couldn't see or hear the ocean. They were painting the hotel and equipment was in front of our room all day on Friday. The door to beach was blocked so you had to go through lobby and walk around block to get to coast. We tried to order from the restaurant, but got answering machine that said no to leave order on message. My husband went down stairs and was told the only server was MIA, so we couldn't order. The TV doesn't support streaming of Netflix, prime, Disney plus or anything else do your gorged to sit though commercials while watching TV. The internet randomly logs you out as well. I liked the kitchette, 2 beds, and pool. Wouldn't recommend this hotel.
Dear Wanheda, Thank you for this feedback. I am sorry the painting was disruptive. You are right, the dune view rooms do not look at water. I am sorry you could not hear the ocean. The waves/ocean seems louder in the off season and prices are also lower. If you would like to return and give us another shot at showing you how awesome we are, please contact me and we will make sure you see the ocean! Sincerely, Mark H. ~GM
The seaside Bestwestern is a fantastic hotel. The rooms are large and updated, though the bathroom could use some updating. We booked a partial ocean view room and much to our surprise when we opened the blinds, all we saw was the ocean. The staff at the front desk was very friendly and helpful when we had some questions. IT's location was fantastic, many, many shops and restaurants within walking distance. We would definitely stay here again, we were very pleased with this hotel
Good morning Bubba, Thank you for your positive feedback! We appreciate it and we appreciate you! We hope to see you back at your home away from home again very soon! Have an awesome summer! Mark & Team
I stay at best westerns all the time. This one is terribly overpriced, paid over $300 for one night and not even a free breakfast. It's not oceanfront, it's road front and then ocean after the road. Noisy trucks all morning. Poor sound insulation in the rooms, can hear everyone talking and taking showers. Do not be mislead by the Best Western name, this is definitely a fake one.
Dear Kristina, I am so sorry you feel this way. The road you are referring to, is the promenade. It does not allow vehicles. Our prices in the off season are much lower and it is less noisy. I have reached out on most of the other social media sites you posted on, and again, I am sorry you did not have an awesome time. Mark H ~GM
We were very disappointed with our stay at the Best best Western plus in Seaside Oregon. We did not have any hot water in our kitchen for our entire 5 day stay there. the shower wasn't much better, only hot water after 4 days in, The room was dirty, dusty, with sandy gritty floors, black mold in the corner of the bathroom floors, dust everywhere, we actually cleaned much of the room ourselves. very disappointed, They did not give enough towels for bathing, or for the kitchen, went to the front desk for that. We won't be staying there again. The room did have a great ocean view! but for $ 1816. 84 , ($ 363.32 per night) for 5 nights we were very disappointed. We checked in on Monday, left on on Friday. We expected a clean, well equated room, which we did not get. We will never go back.
Dear Kimberly, I am so sorry you experienced this. I have reached out to you under separate cover to find out more about your stay as this does not sound like us at all. I hope we can connect to discuss your stay. Sincerely, Mark H. General Manager
Enjoyed our stay. Easy to find - easy parking - attentive staff - and it's literally on the Seaside Oregon Beach! 5 minute walk to Broadway and the shops. Such a beautiful place. The pool was "refreshing" - hot tub great - noise was a minimum. We had a great view of the hills to the East, and the fires on the beach at night.
Dear Paperwork_Man, Thank you for this awesome and amazing review! We appreciate you and yours! Have an awesome summer! We hope to see you again for another fantastic stay! Sincerely, Mark & Team
My husband and I usually visit this hotel with our dog. We enjoy the beachfront location and the proximity to the promenade. The breakfast cafe in the hotel is a convenient option. Breakfast is quite hearty and fairly expensive. The staff is friendly.
Thank you. We are so glad you enjoyed your stay.
I usually do not write reviews, but this stay was a onetime only thing at this hotel. I stayed for one night only and it was not the best. They don't have air conditioning, they have fans in the rooms. I woke up super itchy and have my 5month old there. Just this hotel needs alot of upgrading, so def dont recommend.
Dear Lily, You are correct- not all our rooms have air conditioning. We are in the middle of some great upgrades such as portable a/c, painting, new beds, etc. Our new linen as well as new commercial washers and dryers are behind the scenes upgrades. We hope you come back and experience the upgrades! Sincerely, Mark & Team
Best room in the house with panorama ocean view from our balcony, and a view to the south & east out the window of our corner room! Beautiful sunrises & sunsets right out of our room! The, the beach is just a 10 yard walk out the door… Nothing disappointed this King Tide weekend!
Thank you. We are so glad you enjoyed your stay! We look forward to seeing you again soon.
Accommodations were clean, comfortable, affordable with friendly staff. Good selection of food in the restaurant for all ages. Nice sized refrigerator in the room. The beds were amazing, mattresses very comfortable, amenities include coffee maker in the room as well as a refrigerator in good working order.
Thank you. We are so glad you enjoyed your stay! We look forward to seeing you again in the near future.
We stayed here May of this year and came back again in September. We were on the 5th floor both times. Staff were very friendly. Rooms were very clean and bed was comfy. Rooms were quiet and great view of the ocean. Easy access too. Discount coupon for cafe in hotel was nice. Was surprised that it was booked up since kids were back in school...they informed me that they have a nice conference and seminar floor that is used a lot.
Thank you. We are so glad you have enjoyed your stays! We look forward to seeing you again soon.
My husband an I came here for our anniversary and got rude attitudes and horrible service. We were greeted with sour faces and no personalities. We got way overcharged for an upgraded room. Not only was it more, as expected, but they added a $130 UPGRADE FEE on top of it!!
Dear Sally, Thank you for this feedback. I am sorry you feel this way. For clarification- your room upgrade was from a single queen nonview room to a full ocean view room with a kitchenette, fireplace, balcony and king bed. There were 9 room types from out most economical to our most luxurious. This was a holiday weekend as well (high demand), The upgrade fee was discounted to $65 a night plus tax. This is less than 1/3 of what it normally would cost- however, being your anniversary, we thought it a nice gesture. I also apologize if our facial expressions and personalities were unsatisfactory. We will work on this! Please reach out to me if you would like to discuss further. Sincerely, Mark Hopman ~General Manager
Quick 1 night trip to Seaside Or while granddaughters were visiting for winter break. Room was more than expected. Very clean, comfy, and great water pressure! Staff were great. Beautiful oceanfront view!
Dear rlieser65, Thank you so much for this wonderful review! Clean and comfy rooms are what we do! Adding an excellent location and great staff is icing on the cake! Thank you again! Mark & Team
Overall a fantastic hotel with clean and comfortable rooms and an outstanding front desk staff. Was impressed at their ability to handle weather related problems outside of their control. Look forward to another visit.
Dear 921becca, Thank you for this EXCELLENT review! We appreciate you! We agree with you: the rooms are clean and comfortable thanks to an amazing housekeeping team and the front desk team is outstanding! While weather related incidents are unfortunate, our Team Members are ready and willing to help with all challenges to keep our guests comfortable and safe. Have a great day and thank you again for this review! Mark & Team
During the summer you always have to plan MONTHS AHEAD to find lodging at the Oregon Coast. Often, one takes what is available. However, in the off season, the choices are many. This has become our "go to" hotel for off-season beach trips. If you shop wisely and have some flexibility in your dates...you can get a smoking deal on this beach front gem. I highly, highly recommend this place. Positives: great customer service, beach items available for check out, beach front property, nice walking esplanade that leads to the core downtown area...and excellent off-season pricing. You might find a room for under $100 that would cost you $300/night in the summer. One downside...no breakfast. They do have a bakery/deli on-site and when you check in you get a card that gives you 10% off of your purchases. If you are a Diamond Select member...you get a 25% discount at the deli during your stay. If you need a break from the hustle and bustle during winter...this is a great, economical place to stay.
Thank you for the great review. We are so glad you enjoy staying with us! We look forward to seeing you again soon.
I would 100% come back to this resort again! It was walking distance from the shops, the view was amazing! (Sunset over the ocean each night). The staff was friendly and welcoming. I do wish we would've tried out the cafe, it sounded amazing!
Dear Maddison, Thank you for this gracious and awesome review! It was our honor and pleasure to have you stay with us! We hope to see you again soon! Sincerely, Mark & Team
The room was fantastic as it faced the ocean. It had a fireplace that was a light in the fireplace. When you turned on the fireplace light and had the heater set to 70 degree it felt like the fireplace was real. The room was a suite so if I didn't want to go out and eat I could stay in and cook. The staff was very nice and helpful. The hotel is located within walking distance of shops and eateries. It is only a 20 minute drive in either direction to Astoria or Cannon Beach. If you want some real good Tillmark ice cream it is worth the 1 hour drive. I have stayed in Seaside before but not here, I would definitely stay here again.
Dear Cathy, Thank you for this most amazing review! We appreciate the effort and detail that went into your review! It was our pleasure having you stay with us and we look forward to having you stay with us again very soon! Mark & Team
This has been our go-to in Seaside for years. A great location right on the beach and a short walk along the scenic promenade to all the amenities on Broadway. The property is well kept and the staff are pleasant and attentive. Will be happy to stay again and again!
Thank you. I am so glad you enjoyed your stay! We look for to seeing you again soon.
The staff did everything possible to make our stay pleasant. Nice location on the prom. Building a bit dated. We were on the "mountain" side, but still had a small view of the ocean, as we were at the end of the building. Great view of the sunset from the 5th floor.
Thank you for the good review. I am so glad you enjoyed your stay! We look forward to seeing you again soon.
We stayed here for our anniversary and loved it! Being able to soak in our hot tub while watching the the waves crash on the beach was such a blessing! The room was decorated and we could feel the love that went into preparing our room. We will definitely be back! Highly recommended for romantic getaways!
Dear Oregon Sunflower, Happy Anniversary!!! Thank you for celebrating with us! We look forward to having you stay with us many more times! What more can be said, except thank you again! Mark & Team
I needed to get my head right so I called this place to check rates...got such good vibes from the person who answered the phone...so I got in my car with he pup and we ran away for one night. Got a clean big room and enjoyed my own sweet time...even got tips from my friend at the desk (she knows who she is) on the roads near Jewell to see the elk on the way home. all in all, very fine. Loved the prom and will stay here again!
Dear Q2950AYursulam, Thank you for this awesome and amazing review! We hope you saw the elk on the way home. The next time you need to spread your wings, we will be waiting for you. Sincerely, Mark & Team
Clean rooms, nice staff and great location. Close to lots of things to do so walking is an option! Small restaurant has amazing food. Right on the beach with easy access. Plenty of parking and tons of cute shops a few blocks away
Dear Joe and Amy, Thank you for the wonderful things said about your recent experience with us. We appreciate you. We look forward to having you return for another awesome and amazing adventure here in Seaside! Mark & Team
Had a reservation issue when we arrived, the lady at the desk made it no problem instantly. She took the 8 hours of weariness from driving away, nice to have a good experience after a long haul in bad weather.
Thank you! I am so glad we were able to quickly resolve the issue. We hope to see you again soon.
Excellent location, clean rooms, and comfy bed. We had our dog with us and enjoyed having an off-leash beach just outside our room. The staff was friendly and helpful too! The front desk called every day to check in to see if we needed anything.
Thank you. I am so glad you enjoyed your stay! We hope to see you again soon.
Unfortunately this was not a great experience for us. The front staff member was not friendly and we felt as though we were bothering them at check in. The room was adequate and clean but could do with an update. There was a lot of echoing in the hallways when others were moving about.
Dear Nettie, I am so sorry you did not have an amazing stay. Our staff pride themselves on being customer focused and look forward to opportunities to interact with our guests. I am sorry if this was conveyed differently during your stay. I am glad you found the room adequate and clean! The rooms do get updated periodically. I am sorry the open air hallways and tile floors do echo. We are working on a solution to lessen the sound in the hallways. I appreciate your feedback and have reached out to you under separate email. Sincerely, Mark Hopman ~General Manager
One of the employee name Chuck gave me a card and box of chocolate because it was my birthday. My boyfriend and I felt really welcome, the room and bathroom was really clean. Our room had one of the best view.
Dear Kassia, Thank you for this review! Chuck is a rockstar and we appreciate him! Happy Birthday! We hope you spend more birthdays with us! Have an amazing day and we will see you again! Mark & Team
We stayed here a few times in our travels to the US. Always a great experience. Friendly staff and are always willing to upgrade you if they can! Rooms are roomy and have awesome views of the ocean. Beds are sooo compfy and spotless.
Dear food53, Thank you for this amazing review! We appreciate it and we appreciate you! Have an awesome day! Mark & Team
Check in was a breeze. I booked the room through a third party, which in the past has been problematic for me. Not so here. The check in agent was so helpful, helped me get the “right” room, get my rewards program straightened out, and actually was friendly and I felt like a person, not just a dollar sign. The property is just across the green belt or promenade from the beach. The room was spacious, clean and comfortable. The bed was comfy as well. The only small negatives that I can see with this place are that they did not have a free breakfast (but the room rate was very reasonable) and they don't make up the rooms anymore if you stay more than one night. But then none seem to anymore.
I am so glad you enjoyed your stay! Thank you for the good review. You are correct, it is no longer a hotel standard to clean rooms in the middle of a stay. However, please don't hesitate to ask in the future as some hotels will upon request. We look forward to seeing you again soon.
Highly recommended!!! Exceptional Manager, Front Desk and Housekeeping! The Ocean front 5th floor was perfectly clean, with a fabulous view! We enjoyed the warm indoor pool and jacuzzi during our stay. ☆☆☆☆☆
Thank you! We are so glad you enjoyed yours stay and look forward to having you come back soon.
Best Place to stay on the Oregon Coast. The service you get is better than you will receive anywhere else on the coast. They really work hard to make sure that you are taken care of in every way. We have been using this hotel for quite some time and there is no other place I would want my staff to stay other than here..
Thank you for the great review. We are lucky to have you stay with us!
Relaxing hotel close to the convention center, restaurants, shops. Rooms clean, plenty of towels, comfortable beds, stiff pillows and a great ocean view. Shower was a slow drain and the maintenance staff promptly cleared when asked
I am so glad you enjoyed your stay. Thank you for the kind review. We hope to see you again soon!
This was a last minute getaway for us before the weather goes bad. Had a wonderful stay at this hotel. Staff was very friendly and helpful and the room was comfortable with a great view off the patio. Short walk down the Prom to get to all the attractions and shops.
We are so glad you enjoyed your stay. We look forward to seeing you again soon.
We had a wonderful two-night stay at this hotel. Our room was perfect! It was very clean, the bed was very comfortable, and the view was fabulous! The staff were friendly, professional, and accomadating from the time we checked in and throughout our stay. The restaurant in the hotel has a delicous breakfast menu which we enjoyed both mornings. (the Chipotle wrap is great) We loved being able to walk right out to the Promenade for evening walks. It was a perfect weekend! We would definetly stay here again!
My daughter and I had a great experience here, it was more then we expected when booking. The room and view were great and the customer service feom our phone call to our server in cafe were excellent. We will be booking again in the future.
We stayed in a very nice room on the top floor facing the ocean. It was great. I don't think there was a better view in Seaside. It was very well maintained complete with kitchenette, microwave and refrigerator. The king size bed was very comfortable. There was also a queen size Murphy bed. There was a fireplace, but the fire was simulated and did not give off any heat that we could tell. It had a veranda which was also very nice; we spent a fair amount of time on the veranda. It was not cheap, of course, but we most like would pick this place if we visited Seaside again.
We are so glad you enjoyed your stay! Thank you for the good review. You are correct; the fireplaces are for ambiance only. We look forward to seeing you again soon.
I really enjoyed this hotel we will definitely be back! Beach is right there and we went lots! And there's even a foot/ shoe rinsing station outside, to help wash off the sand. The rooms were very clean . Ours was the single queen room no view and it was fine had to keep blinds closed as it looked out to the walkway people use to get to their rooms. As you can see from the photos it is quite small so keep that in mind. Staff were very friendly and helpful I wish I remembered the name of the lovely lady who checked us in. She was great we chatted about local bars, and I believe she had blonde hair. Just know we really were happy with the check in experience because of her she was lovely! Overall if you see a good rate for this one, book it!
Dear Adept_Axoloti, CONGRATULATIONS! We are so glad you picked us for your honeymoon! We appreciate all the wonderful things you shared. We look forward to having you back for another wonderful stay. Stay awesome! Mark & Team
Responsive staff when an issue arose regarding noisy adjacent guests, it was handled and the next night was peaceful. The room had the amenities we are accustomed to, the bed was very comfortable. We had no view from either window but it was not that important to us.
Dear Kat, How GREAT is this review! I am sorry about the neighbors. We are happy your stay turned out awesome. Thank you for the Kudos to the staff and acknowledgement for the cleanliness of the rooms! We have the most amazing Team Members! Sincerely, Mark & Team
We loved our stay at this Best western. We originally were staying in Astoria but room was terrible and expensive so husband changed to this Best western in Sea Side. Super clean room, comfortable beds, we had partial view room but that definitely was not a down grade.. this is best of both worlds, one side was ocean view other was beautiful mountains. Ocean was not as loud as it was not directly facing ocean plus set back from beach. Nice large balcony, quiet, updated, not ruin down at all. Wi-Fi was terrible, I never was able to get it to pull up. We come to Oregon Coast a few times of year and this will be my go to hotel in future if in area. Honestly this was best choose we made!
Dear Mike & Lori, Thank you so much for allowing us to be your hotel of choice! We appreciate all the awesome feedback and we appreciate you! We look forward to your next visit with us! Enter as strangers, leave as friends! Sincerely, Mark & Team
Updated Review. The location of the hotel is wonderful. Especially if you want to be able to walk right out to the ocean or walk downtown. We had problems two out of three of our nights with noisy neighbors, but after returning home, the general manager personally reached out and rectified the problem.
Thank you! We look forward to seeing you again soon.
We complained three different times about noise from the neighboring room and nothing was ever done about it. Two out of three of the nights we spend we couldn't sleep because of the noise (kid screaming, parents arguing, loud talking, scrubbing walls, and tv) all well past midnight and going until 3-4 in the morning. When we talked to the front desk the morning after the first night we were told that someone would go check on the noise and do some passes. We were also told that we could call the front desk or even our neighbors next time it happened. That night we were awoken to child screaming, parents talking, extremely loud tv all at 3:00 a.m. We called the front desk, were told someone would go check and to speak to the manager about it in the morning. The noise persisted. Around 9 a.m. we went and talked to the manager who said she was sorry but the people were checking out that same day. She offered a complimentary breakfast but nothing more. It was extremely frustrating to spend so much for three nights and only be able to have peace and quiet for one. We also felt like nothing was done to fix the problem. We complained three different times and nothing ever came from it. We didn't spend that much money to not be able to sleep peacefully or relax at night.
Long drive from Port Angeles so it was great to check into a comfortable hotel and unwind! Checkin was seamless, hotel room was super comfortable and after a 5 hour drive was great to be able to relax. Would definitely recommend!
Dear fitzy1089, Thank you for this review! Port Angeles is spectacular with Lake Sutherland, Hurricane Ridge, and the Olympic Hot Springs, I could go on and. Thank you for leaving such a beautiful place to visit our little slice of paradise! We appreciate you and we hope to see you again soon! Mark & Team
This is a great hotel on the beach. Our room was very clean and large. The staff, especially the manager,Michael, were exceptionally courteous, friendly, and helpful. The bed was really comfortable. We would definitely stay here again.
We just love the Best Western Seaside Plus!! We would not even consider staying anywhere else. It has become our go to place as many times as we can a year. Very well maintained hotel and rooms are always clean, with comfortable beds.Always helpful, friendly staff for anything we may need. I love that it is just steps from the beach if we choose to walk it, or ocean view rooms have a great balcony to sit on and just watch and listen to the ocean. The in house, Ocean Beach Cafe has good food, but hotel is very conveniently located close to restaurants and Safeway for anything we may want. Love that they are also very pet friendly. Since we discovered this hotel several years ago, we have talked our CA friends into meeting us for a "Same Time Next Year" get together every year, and they love the hotel as much as we do. Just no other place for us. Casual, comfortable and clean!!
Dear Laurie, This is the hands down, the most awesome review I have ever received. This is the reaction each and every team member hopes to achieve with every single guest! You are a gem! We can't wait to have you back! Sincerely, Mark & Team
Light switch in the bedroom for the bath, shower door just clears the toilet. Shades are accessible by climbing into the tub!?! Tiny deak surrounded by tub and neighbor deck post. Lamp broken, no brkfst
Dear robinsdl, I am sorry you were disappointed with the jetted tub room. This room has a jetted tub located directly on the balcony to provide the most gorgeous views of the ocean and sunsets. This does make the balcony smaller. Your post indicates no breakfast. We absolutely have a wonderful restaurant on property that will provide breakfast "made to order". However, it is not complimentary. We do provide breakfast, or any restaurant offerings, at a discount to our guests. Again, my apologies you were unhappy with your stay. Sincerely, Mark Hopman, General Manager
Our room was clean and the bed was very comfortable, everything in the room was perfect! Have stayed at this property before and would stay again on future trips. Staff is very friendly and helpful, wonderful hotel!
Dear mjmadd, Thank you for his AMAZING review! We look forward to having you back again! Have a wonderful day! Mark & Team
The view rooms, even the partial view rooms, have magnificent ocean views! Rooms are clean and updated. Property is nice and relaxing. Staff is top notch and very friendly! There is even a small cafe on the property. Good coffee is served all day long.
Thank you X2065ZLstefef, It is always awesome to hear when we hit one out of the park! We are so glad you enjoyed your stay! We appreciate you! We hope to see you back for another wonderful stay soon! Mark & Team
My husband and I stayed at 2 different rooms during our stay, both rooms were exceptional, as well as every employee we came across or talked to. We had zero issues, and will be definitely coming back!
Dear krenig111, Thank you for staying with us! I am so pleased to hear you had a wonderful time. Your comments are greatly appreciated, particularly regarding our nice clean place to stay. We look forward to your return soon. Mark & Team
No air conditioning (not advertised) and no benefits for DIAMOND members. I talked to the manager (Chuck) who could have cared less. This hotel, built in 1980, is a dump. Not the Best Western brand I know very well. I regret booking a night here but did cancel the remainder of my lodging needs.
Dear Bluffton29910, I am sorry you feel you did not get benefits for being a diamond member. I am also sorry you felt your concerns were not adequately addressed by our team member. All our team members are amazing individuals who love to take care of our guests. I hope you give us another opportunity to gain your loyalty. ~Mark
Shout out to General Manager Mark. He aims to please. I was concerned about not having air conditioning in hotel and he selected a room for us that was cool and comfortable. No need for AC. Great location with easy walk to shops, restaurants and beach. Nice room.
Thank you for the great review. We are so glad you enjoyed your stay. We look forward to seeing you again soon.
Good: Right on Beachfront, friendly staff, clean rooms, pool. Bad: No breakfast. I am forced to at least put 200 characters into this review. Therefore: The word "Plus" at the end simply means "expect to pay more for less value".
Dear Strommereli, Thank you for this feedback. I am sorry you feel this way. We do have breakfast- it is very good-even amazing, as it is cooked to order for you. The plus means we have available for you: a pool, exercise facility, upgraded linen, terry, and amenities such as shampoo and body wash. Again, I am sorry we disappointed in the area of breakfast. I am glad we you found the rooms clean and the staff friendly! We hope to see you again in the future! Mark ~General Manager
For what it was, this was a great hotel. Clean rooms, good pool area. The only thing I would say is that the hot tub is a soaking tub with no jets. We were expecting a hot tub because the listing had it listed as a hot tub. However, when we got there, we noticed no jets. That being said, there was no indication for or against there being AC ability in each room. The rooms did not have AC, but they did have fans. Which ended up being fine, but again, please make that known in your listings that there is no AC, or some indication of the like. Overall, it was. a great hotel, the beds were super comfy as well!:) Highly recommend.
Thank you Ashley! We appreciate you and we appreciate your feedback. We take all our feedback seriously and are working on your observations! Thank you for staying with us! We hope to see you again soon! Mark & Team
This was a typically fine Best Western (we use them a lot), but at $500.00 per night, it was greatly overpriced. $300.00 would have been plenty. The "beach access" was very rocky. The "amenities" were not as enticing as the pictures indicated (what else is new?). The breakfast was fine, but should have been free, as is the case in most Best Westerns.
Dear Barbara, Thank you for letting us know about your recent stay with us. I am sorry your stay was less than amazing. We appreciate this feedback and we appreciate you! We hope you give us another opportunity to win your loyalty! Sincerely, Mark
Great hotel location on the Prom in Seaside! Good number of rooms and good rates with a varitey of room options. Very clean and comfortable. Lots of free parking. Highly recommend this hotel if looking to stay in Seaside. Only a 15 minute drive to Cannon Beach!
Thank you! I am so glad you enjoyed your stay. We look forward to seeing you again soon.
The room was nearly $500 per night. It was very small.There was only two towels, so if you shower at night and then in the AM, same towel.There was garbage on the bathroom floor. There was one chair, so we sat on the bed. I like BW usually, but this one is set to avoid for us and anyone that asks us.
Dear drstar2022, I am sorry you found the accommodations less than satisfactory. The bathroom floor should not have had any garbage on it. You are right, the size of the room that you reserved is small. We do have many other room types to choose from. I hope you give us another chance to win your loyalty. I have reached out to see if this is a possibility. Sincerely, Mark Hopman ~General Manager
They have clean rooms, and the staff is always helpful. Have stayed here many times and never had a bad experience. We even got an upgrade from Mountain view to Ocean view at no additional charge. I would recommend this Hotel to anybody.
Dear Randy, Thank you for repeatedly coming back- you are now family! We appreciate you and we appreciate this feedback. We look forward to your next visit at your home away from home! Mark & Team
Our first stay in Seaside! We have been staying at Best Western for years now, we have visited Best Western in Norwalk Ca, Long Beach Ca, Catalina Island Ca and Agate Beach Or to name a few... The Best Western hotels are usually up to par when it comes to location, Comfort and Cleanliness. We believe it is the staff that makes the difference, at this location Mark was the staff member that shined. A special thanks to Maria! Our room was perfect due to her hard work. We will see you in the off season!
Dear Frank, Thank you for allowing us to make this right with you. You and your family are truly amazing and we look forward to having you back in the off season for another great time! Sincerely, Mark & Team
We had a room with a kitchenette. The room was in such disrepair which is surprising given that it is apparently a renovated property. Floors were completely filthy. When I wiped up a water spill from the floor, the paper towel was black. The closet door felt like it was about to fall off. We had to open it with both hands very slowly. The bar fridge was leaking. The doors and wall seem paper thin because we could hear everything outside our room. It was so noisy. We even paid an upgrade fee to get this room. What a waste of money. The one saving grace was the staff. Every staff member we came across was wonderful and friendly. Such a disappointing stay.
Dear Hawaii201403, I am so sorry you had a disappointing stay. I have reached out to you to discuss your stay. Our goal is to create positive lasting memories for our guests and we fell short. Again, my apologies. I hope you give us another shot as proving how amazing our property is. You already know how amazing our team is- thank you for allowing us to serve you! ~Mark
We enjoyed our stay. Beach front was lovely. Location was great, walk distance to Restaurants and shopping. Hotel was clean. Staff were friendly. Kids enjoyed the pool. Will definitely be coming back on our next trip to seaside.
Dear jmlungal, Thank you for this amazing review! It was an honor to have you stay with us! We look forward to your return trip as well! Have an amazing day! Mark & Team
We had a pleasant stay here but definitely felt it was very overpriced. We had an oceanfront room and you can see the ocean but due to the fact that there is a large dunes area in front it's quite a distance off. We were also on the second floor which is not very high at all and with people constantly walking by on the boardwalk there was essentially no privacy or quiet to enjoy the balcony (definitely ask for a higher floor if you pay for an oceanfront room). The room itself was nice but very small, it probably works ok for a couple, or maybe a family with small children but was very tight for 3 adults. Both the bathroom and kitchen areas are very small but functional. The kitchen had a small two-burner stove, a mini fridge and a sink and dishwasher. It was pretty well stocked with needed items but beware the dishwasher is VERY noisy, make sure to use it when you don't plan to be in the room. Overall this set-up didn't work very well for our group specifically, and we didn't feel the room/view were ultimately worth the price but the location was good, close to the boardwalk and shopping/restaurant area and the staff were friendly.
Dear 406nicolew, Thank you for this detailed description of your stay! We appreciate it and we are glad you chose to stay with us. The views can't be beat. We have different room accommodations in case we can have you back for another stay. Want you to have an outstanding experience when staying with us. Sincerely, Mark & Team
Overall our visit was a nice one. The hotel is close to the beach, but they do need to take a look at the performance of the staff, some were very nice, helpful and friendly, but there was one who was very rude.
We stay at this best western whenever we can, nice, clean, and located so close to downtown you can walk to everything in Seaside. Even partial view rooms are nice. You may also purchase wood for a small beach fire.
Dear 787cindyj, Thank you for coming back again and again! We appreciate you! We appreciate your feedback! We are looking forward to your next visit! Until we meet again.... Mark & Team
We were treated like second class citizens. We checked in early but we're assigned a very small room in area designated for dogs. Reported problems but were told because we booked through third party, they would not move us and even suggested us move to a different hotel if not satisfied. Very poor attitude. We paid over $250 for a dark small room with view of stair case and other close buildings. Never again at this hotel which is a franchise and did not provide breakfast.
Dear Sam, I am sorry to hear this. We pride ourselves on treating everyone like family. The room assigned was the room reserved. When you asked for a change of rooms, we could not do it as we were full. It is peak season in Seaside. We wanted you to be happy and offered to let you out of the reservation at no charge so that you could find a room you would be happy with. If any of this dialogue was perceived as treating you poorly, I apologize. We want every guest to have an amazing experience and I am sorry we failed you. We have many other room types to choose from. Some have amazing views of the Pacific Ocean. If you would be kind enough to give us another chance, I am happy to make you a reservation personally that I know you will love. Sincerely, Mark Hopman ~General Manager
I may have rated this location better had they gotten my reservation correct. I was thinking I was reserving an ocean view room only to find out when arriving that it was a dune view room. They were able to find an ocean view room to move us to, but unfortunately it was going to cost me more money than I had anticipated for our stay.
Dear dladybug, I am sorry we did not get your reservation correct. The reservation came through as a ground floor, dune view. You are correct, we had a cancellation allowing an offer to upgrade. you are correct, there is a difference in rate for the full ocean view rooms versus the dune view. I am sorry we could not make it happen this time. Sincerely, Mark Hopman - general Manager
Had a room available but a little pricier than I wanted to pay but I have always enjoyed staying at Best Western! The employees are always great to deal with! I do wish their shampoo bottles were just a bit larger! But still a Great place to stay!
I am glad you enjoyed your stay. We look forward to seeing you again soon.
An older but very nice and clean hotel. Ocean view room 3rd floor room with fireplace, fridge, stove, kitchenette was very nice. Bed linens were soft, king bed was very supportive and comfortable. Leisurely walk to beach, shops, and restaurants.
I am so glad you enjoyed yours stay! Thank you for the kind review. We look forward to seeing you again soon.
Was a nice hotel in a good spot my only issue was the price for what you're paying you would expect alot better room. $560 for one night and it wasn't what i expected at all not sure if i will stay their again. Had to sign up for best weatern plus rewards just to save some money otherwise it would of been over $600 for 1 night which is ridiculous in my opinion.
Thank you for taking the time to tell us how we are doing. Your business is important to us. Prices fluctuate with the local market; the prices are lower in the off season between October to March. We hope you come and see us again soon.
This is a great size room with a perfect small kitchenette. The bed is comfortable and couch is nice if you actually like to sit on something besides the bed in a hotel room. The bathroom is small but works fine, the balcony is good size with 2 chairs and a table. The staff was very helpful and friendly. It's clean except for the sand that is continually carried onto every surface from going in and out. They are diligent about cleaning this up as much as possible.
Thank you for this amazing review! You are awesome! We appreciate you staying with us and we hope you come back for another visit soon. Sincerely, Mark & Team
Not worth the almost $400.00 a night. We waited 4 hours for our room to be ready! I was told at arival that she didnt know when the room will be ready. Got into our very expensive room. It wasn't tiny but it wasn't big either. You still get a tiny fridge and the burners kind of work. 4 night stay. Neggatives: Very expensive, clogged drains, small kitchen with almost useless items, no breakfast, no jetted hot tub, bad coffee at front desk, wait time was un-reasonable, tiny parking spaces (my car got door dingged). No housekeeping services(be prepared to take your trash out, you vacuume your own room, and hunt someone down for towels) Possitives: The view of the ocean, clean room, good pool side towels, has a dishwasher, comfy bed, good TV channels, has a hose to wash feet off before entering hotel. I don't recommend this hotel at that crazy price.
Thank you Brian, I am sorry your expectations were not met. We hope you give us another chance to gain your loyalty. Mark & Team
My family and I were driving through Seaside and stopped late to book a room. This was not a mistake! I was greeted by Maria who was extremely helpful, welcoming and accommodating! She quickly got me into a beautiful seaside room and I could not have been happier with my room. The views were amazing and I enjoyed the balcony in the morning. I only wished I could have stayed longer.
Dear Melissa, It is reviews like this that warm our hearts! Maria as well as the entire staff are amazing and only want the best experiences for our guests. We are glad you had a WONDERFUL time! We look forward to having you back soon! Maria, Mark & Team
Maria and the staff had excellent customer service. The breakfast was delicious. The view was stunning. If I could ask them to do one thing it would be modernize the exterior but my room was nice and stayed a great temperature during my visit.
Dear X7412RCdans, Thank you for an AMAZING review of your recent stay with us! We appreciate your feedback and we appreciate you! You are right, Maria is awesome as well as the whole team! The breakfast is delicious and the views are stunning! We hope to see you again soon! Maria, Mark, and Team
Great location in seaside right on the beach and close to restrooms. The rooms with jetted tubs and ocean views are 100% worth the price! Friendly staff- good experience overall! I would come back. I had some difficulty with housekeeping coming into the room 2 hours before check out time and so it made my morning a little rushed and I didn't feel like j could enjoy the amenities the morning of check out, but it was still a nice trip.
I am so sorry for the experience you described. This is not our standard. We look forward to seeing you again in the future.
It's an amazing hotel-reasonably priced, neat/clean hotel and a walking distance to the Seaside beach. The hotel has big rooms, mini fridge & microwave, pool/spa, fitness room and a cafe. The staffs most specially Maria provides excellent service. The location is a short walk to a variety of wonderful of restaurants of different cuisines, pubs/bar, souvenir shops and places a tourist will be happy to visit. Most importantly, it's a a 20 minutes drive to the Cannon Beach, best beach in Oregon. I recommend the hotel to stay if you want to visit the Oregon Pacific Coast.
Dear JewelManila, Thank you so much for this detailed review of your recent stay! We look forward to seeing you the next time your travels bring you to the Oregon coast! Mark, Maria, and Team!
Do I win if I get the right answer? No, really. This is not a bad place to stay. Almost an efficiency apartment at just over a regular stay price. Nice pool and spa and exercise room as well. Only thing missing was the complimentary breakfast but they did nave a restaurant that seemed mighty proud of their food. Oh, they also have free WiFi. :)
Dear Johnny, You are a winner regardless of the answer! Thank you for allowing us to take care of you while you were here. We appreciate you and we appreciate your feedback! Have an awesome day! Mark & Team
Tiffany and their team did a great job helping us put on our biggest annual conference yet! We love hosting at the beach and our participants were pleased with the proximity to the conference center and beach! Thank you!!
Thank you so much Nicolette! It was an absolute pleasure having you and your group stay with us! We look forward to next year and an even bigger event! Sincerely, Mark & Team
I have stayed at a lot of Best Western hotels and this one is not worth the money. Our room was dirty with plastic wrappers on the floor and smudges on the mirror. I will excuse the old stain on the shower curtain. During quite hours it was noisy and nothing was done about it. At the cost of this room breakfast should be included because there is no view on the bottom floor. Paying $160 a night could have been spent elsewhere.
Dear Cassandra, Thank you for letting us know how your stay went. I apologize the room was not clean to our standards. We will improve. Again, my apologies. I would like to apologize for the noise during quiet hours. I hope you give us another chance to show you how awesome it is to stay here. Sincerely, Mark
Great view right out your motel window of the ocean. The staff members are professional, friendly and caring. Located within a walking distance to the ocean as well as the downtown area which contains many shops.
Dear philipcB366th, Thank you for this amazing review! We appreciate you telling everyone about your view and our location! You are incredible and we hope you visit again soon! Mark & Team
Such nice and friendly staff and housekeepers! They are very thoughtful too, told the front desk lady we were there for my birthday and she had my room all done up for my birthday. The ocean view is always the best on the coast
Dear Shayla, Thank you and HAPPY BIRTHDAY!! We are glad you spent it with us. We look forward to having you back soon for another celebration and beautiful views of the Pacific ocean! Mark & Team
Just a short walk to downtown but just far enough away to get away from the noise of downtown clean rooms and great staff water pressure in the shower left a lot to be desired my wife and I have stayed here a couple of times and keep coming back
Thank you for the good review. We will look into that water pressure challenge. I am so glad you enjoy your stays! We look forward to the next visit.
Kim was amazing! We had a large group staying and we didn't plan our accommodations correctly. Though it was our mistake, she fixed it all up in no time and we are all settled and having a wonderful visit. The view of the ocean is great and the beach trail is right outside our rooms. Thank you, Kim! The hotel is out of the way of traffic in a quiet part of the town. Beds are comfy, staff are friendly. Will come back!
Dear E6112FPlaural, Thank you for this GREAT review! We are glad Kim could get it sorted and take great care of you! We look forward to your next stay with us! Sincerely, Mark, Kim, and the whole team!
Walls are very thin can hear just about every noise that goes on in the hotel from kids in the pool screaming to neighbors just having a normal conversation in their room. We found trash in our room from previous residents, and also on two separate occasions we had other guests open up our room. Luckily we were in there at the time but still left an uneasy feeling.
I am so sorry we fell short of our standards during your stay. I hope you give us another opportunity to do better.
We went for a family tiny vacation and everything in our room was amazing! Everything was so clean and nice. Valeria in front desk was really helpful, nice and friendly; she called us and helped us to get everything set up before our arrival. She's a asset to your team! And the breakfast was delicious!!! We'll definitely stay in this location again!!
Thankyou for the amazing review. We appreciate Valeria too. We look forward to seeing you again soon!
Staff was amazing! Clean rooms, great views! Pet friendly! Love they have the option of chairs for the beach and firewood to buy! We were there for a softball tournament and love that the room was clean and relaxing. Had a kitchenette so we could buy some meals and ear and relax in the room. Short distance to the "boardwalk" for shopping and eating.
Thank you for the great review. I am so glad you enjoyed your stay! We look forward to seeing you again soon.
ocean view from the top floor was wonderful, even tho the weather was a bit blustery, but you can't control the weather. access to the beach was easy and it was a short walk to local attractions was easy
Thank you for the great review! We hope to see you again soon.
I was quite impressed with the accommodations made for our family. We had originally booked through booking.com a month prior and the information did not register to their computers. When I called to see if by chance we could check in early, they couldn't find our reservation. Immediately I began to panic because we had already arrived to our destination. The staff quickly found a room for us which ended up being an upgrade with no extra cost. The staff were friendly and accommodating. I would definitely stay at this hotel again. I only give this hotel a 3 star rating for cleanliness because the drawers were not checked as we found a pair of shorts from the previous guests. The counters were not properly wiped down. Other areas however, such as the bathroom were very well taken care of. Beds were well kept too although no matter what hotel I stay at, I always make sure to bring my own blankets and pillows as a precaution and check all layers of the bed to ensure it is clean.
Dear autumnmaryrae, Thank you for taking the time to provide us with your feedback about your recent stay. We appreciate it and we appreciate you! I am sorry the cleanliness was not up to our standards- we will do better. I am glad we could get you into an upgraded room due to system error. These types of things do happen. Not often, however, they can be disappointing when they do. Have an amazing day and thank you again! We hope to see you again! Mark & Team
We usually stay at the Shilo pet friendly rooms and decided to try another optIon and save several hundreds of dollars on an advance reservation on the off season. We paid extra for a ocean view but didn't really have much of a view on the ground floor. I must say that it was so convenient to be on the ground floor to take the pups out at night and this property has a lot of green grass for the dogs. The beds are firm and comfy and so glad not to have a sofa bed but a true Murphy bed. The heated pool on the same floor was nice as was the free parking. We didn't eat on site but used our kitchenette and warmed leftovers. The room was clean and we could jump the fence to get to the boardwalk if we wanted. The staff were all accommodating and the graveyard staff were amazing! We were on the ground floor and could not hear any footsteps from above. The common hall is concrete and loud with echos with the stairwell right there near the side entrance but it wasn't an issue during sleep hours. Will definitely return and I think it's a better value than the Shilo for the room.
Dear tlcjunk, Thank you for taking the time to write such an awesome and detailed review of your stay! We are happy you have found a new home! We appreciate you and look forward to having you stay with us again in the near future! Mark & Team
Surprisingly bad BW, definitely not a Plus property. In wall 1960s style electric heater worked, but was beyond filthy with dust and hair. No AC, no lounge, web site says it had both. The bathroom looked to be 30 years old, broken toilet seat. Grout was beyond being able to clean. The rest of the room did seem to be clean. The steel door had a dozen dents apparently from different size objects. We are diamond members, this place is not the norm for Best Western.
Dear 986alanr, I am sorry we did not exceed your expectations. I apologize for the heater not being clean- I am glad you found the rest of the room clean. We are planning renovations and hope you come back and give us another chance to show you how awesome we can be. Sincerely, Mark
We used to stay at Best Western chain but the recent experience at Seaside was very disappointing. I paid more for a king room with a balcony. The room itself is very small, and in need of an update as with other parts of the hotel. We had a pull down Murphy bed in the room but the bedding/ blanket has a hole in it. It's supposed to be a pet friendly hotel yet they charged extra fees for your pet and a laundry list of don't/ can't really defeats the purpose of a pet friendly hotel. This is more of a pet unfriendly place.
Dear SG1217, I am sorry you had a disappointing experience. We truly want every guest to have a positive and memorable experience while staying with us. Please contact me at 503-738-3334 so that we may discuss your stay. Sincerely, Mark Hopman -General Manager
My stay was my 1st solo trip. Loved my room! It was very clean, the jetted tub was great, the view was awesome and I felt very safe. Wish I would've stayed another night. I would absolutely stay again!
Dear Carrieannb82, Thank you so much! We are happy your 1st solo trip was a success and that we could be a part of that memory! Have an awesome day and we hope to see you again soon! Mark & Team
This hotel is one of our favorite Best Westerns. It's on the promenade and our room had a nice size balcony, and a killer ocean and beach view. The staff are always so friendly and helpful. The kitchen area is awesome. We don't usually use the stove top, but it's handy if we wanted to. We will be back!
Dear Kayla, Thank you so much for choosing us when you come to Seaside! You are right, the views are awesome and the hotel team is the best anywhere! We look forward to your next stay with us! Stay awesome! Mark & Team
Beautiful rooms, excellent staff, the views are gorgeous. We stayed 2 nights and we were not bothered after the first night like at other hotels by the housekeeping staff. Many times at other hotels instead of the front desk giving a list of rooms that have already checked out, housekeeping just goes room to room knocking on the door. Not here. It was very enjoyable to relax and not be bothered.
Dear Shannon, Thank you for this EXCELLENT review of your recent stay! We are glad you had a relaxing and enjoyable time! We look forward to your return for another outstanding stay! Mark & Team
My husband is a Diamond member since he always stays at Best Western for his work travel. We got to use his reward points for a stay at this great ocean front hotel. As always we had great service, a clean room, and an on site restaurant for a delicious breakfast. They even upgraded us to an ocean front room with a balcony. That was so appreciated! Thank you Best Western for another great stay.
Dear mom22chihua, Thank you so much for staying with us! It is reviews like this that make our day! We appreciate you! We hope to see you again soon for another awesome stay! Mark & Team
There's so much to like about this hotel! The location is great--right on the Prom with an ocean view and close to town, but also quiet. We got a room with a jetted tub and it was so relaxing to sit in the warm water and watch the waves outside (the jets themselves were too loud to be relaxing, so we turned them off). The breakfast place downstairs is very convenient, and all the staff--front desk, housekeeping--were super friendly. There are only two reasons this isn't a 5-star review: 1) our room was very cold. The vent heater was broken on one side, and the fireplace doesn't put out any heat. We had to crank up the thermostat to get and keep the room warm; 2) There's no paper towels or other amenities for the microwave/coffee maker/fridge set up. It's great to have those appliances, but without cutlery, plates, bowls or paper towels, it's sort of a hassle. All in all though, a stay I recommend.
Thank you so much for this review! We will have our team look into the challenges you described with the working order in the room. I am glad you got to enjoyed otherwise. Thank you for this feedback! We hope to see you again soon! Cara & Team
This was our 5th stay here and we have never been disappointed. The staff is exceptionally friendly and helpful and the rooms are spotlessly clean and comfortable. The view from the oceanfront balcony is beautiful and it's just a short walk to shops, restaurants and the beach. On-site restaurant is only open for breakfast and lunch at this time (off season) but we've had dinner there in the past and it was great! It's so convenient to just run downstairs for pastries or a Bloody Mary in the morning! They also offer kitchenettes if you prefer to whip up a quick meal in your room. We'll be back soon!
Thank you so much for this WONDERFUL review! We are excited to see you enjoyed your stay! Thank you for this feedback! We hope to see you again soon! Cara & Team
We had a wonderful stay it was in a great location the room was wonderful and I would definitely be back all the staff members were great very clean I just wish there was a restaurant there at night time to have dinner because my friend that I took is disabled and very hard to get her out and about when it's raining
Dear mshaw543, Thank you so much for this WONDERFUL review! We appreciate you and are looking at dinner options in our restaurant. Thank you for this feedback! We hope to see you again soon! Mark & Team
I was trying to use my Best Western rewards points for a free night and was having issues so I called the hotel directly and Haley was amazing. Not only did she apply my point towards a free night, she upgraded our room to an ocean view suite at very minimal cost and was able to give me an amazing rate for the following night. She was so kind an accommodating. We've stayed at this hotel many times and have always had a great experience but Haley went about and beyond to get us the best rates possible.
Dear jonathanrN2021CP, Thank you so much for this review! We are glad Hailey took such great care of you. We care about our guests and it shows! We look forward to having you stay with us again in the future! Sincerely, Mark, Hailey, and the whole team!
The entire property staff are welcoming and very friendly. Room are clean, organized and well prepared. They even give us some complimentary snacks. Even with short staffing they did whatever they can to provide proper service to all in which makes our stay pleasurable.
Dear duitay, Thank you so much for taking the time to detail your stay with us! We are glad you had a restful and relaxing stay with us! We hope to see you again soon! Mark & Team
This hotel is FANTASTIC!! We were so close to the beach- all we had to do was open our room drapes. The sandy beach hills immediately welcomed us forward to what seemed like an endless ocean view! Everything we visited in town was just a short walk from the hotel. We visited the Sea Lions at the aquarium (watch out they splash), shopped all along the promenade, and had the most delightful breakfast in a small café. While we were there we had both sunshine, and rain (expected on the coast). It was easy to get back to our hotel (and room) to wait out the rain, and since the beach is right outside the hotel door, it was super quick to get back on the beach when the sun returned. The hotel desk agents were kind and welcoming for our stay. Our room was spacious, bug and 'visitor' free which can be hard to find from a hotel right on the water, and our bed was comfortable. I would absolutely stay at this hotel again, and would highly suggest friends and family follow suit.
Dear P2821UQkatiem, Thank you for this AMAZING review! We love it when our guests have such a great time! You are so right- the beach is right there and we are a couple blocks from town center! Your review is appreciated and so are you! We hope to see you back soon! Mark & Team
Time and time again I keep returning to my favorite hotel at Seaside, Best Western! I get the room with king size bed, fireplace and jacuzzi tub. The room is lovely and comfy and clean. The view of the ocean is the best and you can actually view the ocean and the beach while you are soaking in the tub, if you dare, lol. I have a great time every time and I will be back!
Dear Simona, Thank you so much for this kind and amazing review! We appreciate you staying with us time and time again! Have an amazing day and we will see you again soon! Mark & Team
Me and a friend went on a day trip to seaside and decided to stay overnight. We chose best western and we did not regret it. Hailey and kimberly behind the counter went above and beyond for our experiennce. There is not alot of hotels ive been to with better service. The plas was super clean and smelled good the whole experience was great
Dear HanSoloshot1st, Thank you for this GREAT review! We appreciate it and we appreciate you! We have the most amazing team members- thank you for letting us know how much they are appreciated by our guests! We appreciate them as well- they are family and so are you! We look forward to having you return very soon! Mark & Team
From front desk to housekeeping, the staff was wonderful. Room was clean, bed comfortable, the shower and hot water, amazing! Due to the extreme cold and snow storm, the heater had a bit of a struggle keeping the room warm but it wasn't too bad.
Dear net122021, Thank you for taking the time to write this review. The weather was pretty amazing! Two inches of snow on the beach! It is a rare occurrence here. We are glad you were warm and enjoyed the experience. We hope to see you again in the future for another GREAT stay! Mark & Team
Excellent ocean view room, with a cooktop ,utensils, small fridge, microwave and dishwasher. Very nicely decorated. Very close to downtown Seaside. The Cafe/bakery has excellent food, service and made in house pastries.
Dear dljonesmileaway, Thank you so much for your review! We appreciate it and we appreciate you! We agree- the views are excellent! We are glad you liked the cafe'! The do amazing pastries and all their food is delicious! We look forward to your next visit with us! Mark & Team
place is ok, as a diamond member you have to ask for upgrade, they won't offer it, no late check out and no breakffast, they will nickel and dime you. some staff are nice but the upper management wont deal with you. was looking forward for this hotel since its close to ocean but now looking back i should have tried other places, considering this was BW Plus, now ill have re-think my other plan stay.
Dear Rommel; Thank you for taking the time to write a review. I am very sorry you feel that what we offer is not what you expected. Our ocean front rooms are the best in the market and the Ocean Bakery Cafe receives high praise. We place great value on all of our loyalty member guests. Thank you for reaching out to me. I appreciated it and I appreciate you. Sincerely, Mark
This hotel went above and beyond our expectations. We were able to stay within budget on our trip, have a wonderful room, and my little one had so much fun. We loved the kitchen feature it's within walking distance of the aquarium and the beach. We can't wait to go back for a longer stay.
Thank you so much Amber! It was a pleasure having you and your family stay with us! We look forward to having you back for that longer trip! Mark & Team
We had no clue when we arrived at the Oceanview BW on a stormy night that we would have a memorable stay. The ocean view from our 2nd floor room was great. The electric fire place was romantic. We had a kitchenette and it was fun to cook, eat. The walk on the beach and stepping into the ocean was a great bonus. We also enjoyed the swimming pool and the hot tub. It was a beautiful stroll on the promenade to go to Broadway for coffee. Early morning stars in the sky and the sunrise from the beach was priceless.
Dear PadmaSurampudi, It truly was our honor and pleasure having you stay with us! We are happy you had a memorable stay and hope you come back soon for another amazing stay! Sincerely, Mark & Team
This hotel turned out to be really clean and pleasant. I really liked the way the rooms were laid out. They were inside from the elements, but still the hall space was open to the air. I really like the way BEST Western keeps their pet allowed rooms. They are without carpeting which makes them much cleaner. I got a great view and comfortable room for the price. I was disappointed there was not main lobby or sitting area inside the hotel where I could watch the ocean waves. The hotel is situated just off the promenade which was lovely. Just literally walk out the side exit door and you are on the promenade! Very close walking distance to the downtown seaside with all the restaurants and shopping. The parking was great. Staff was great. The site contains a small on site restaurant and bakery. Menu options are limited, however the food I had was delicious and fresh. There was a coffee maker, microwave, and mini fridge in the room. I recommend this hotel.
Thank you for the great review! I am so glad you enjoyed your stay.
Our favorite room is the King room with the jetted tub. Beautiful ocean view and the hot tub is wonderful! About a 4 block walk to Broadway St and right on the Prom. Our room was good sized and the shower was very nice.
Dear ihippe, This is so awesome to hear! We love being the "go to" place! We hope to see you again soon! Mark and Team
Beautiful location, very convenient very nice rooms we enjoyed our king with a patio and a fireplace and a kitchenette great value and friendly staff my only problem was they denied my emotional support animal as a service animal which has never happened to me
Thank you for the good review irrespective of your frustration with the emotional pet status. We appreciate your business and hope to see you again soon.
Got the king room with bath and ocean view, was super gorgeous! Staff were very understanding and kind. Was a few minor issues such as trim on floor not being in proper location as well as the on/off buttons in the tub didn't work. Overall satisfied for price!
We are delighted to read that you enjoyed your stay. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
We enjoyed our recent stay at seaside. This hotel is professionally managed and it shows, everything is well maintained. There was exterior sheet metal renovation occurring during our visit which showed the owners care about keeping the property ship shape. Other nearby properties appear run down and weather beaten. This hotel is located just north of the main hub of activity but within walking distance to everything. The room was clean and everything worked. Employees were friendly, Can't ask for more.
Dear N2943TUrobert, Thank you for this amazing review! You are right- the owner and every team member truly cares about their property, fellow team members, and our guests! Thank you for letting us know. We appreciate it and we appreciate you! We hope to see you again soon for another carefree stay! Mark & Team
Facility was clean, from top to bottom. Pool and jacuzzi was very clean. Temp of water was great. Bed was comfortable. Location was good. Access to beach was close. Parking was available. Staff was efficient.
Dear 763ajs, Thank you for this wonderful review! We take great pride in providing clean and comfortable accommodations! We are so happy you had an amazing time! We look forward to when you can come back for another awesome visit! Mark & Team
The view from the balcony of our king- kitchenette room was unobstructed and phenomenal. Definitely a superior accommodation for rest and relaxation, within close proximity of the beach and town. I haven't slept so well in some time!
Dear CougGurl, Thank you for letting everyone know just how AMAZING and relaxing our ocean view rooms are! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
I really enjoyed this hotel. It is a few blocks away from the hustle and bustle of the tourist center, but only a few minutes away with a pleasant stroll down the beach walk. The hotel was clean and the staff very helpful and friendly. Recommendations, use the express check-in and check-out options, if it is an option for you get the ocean view room. These have balconies! Good beach access and since the hotel is away from the busy tourist center there is not as much traffic.
Dear kainoaly, Thank you so much for this GREAT review! We appreciate it and we appreciate you! We hope to see you again soon for another amazing stay! Mark & Team
Reserved two queen beds and the room had 1 queen and a Murphy pull down that required moving furniture. Went to the front desk and questioned the discrepancy and was dismissed without explanation or apology.
Dear Patrick, I am sorry you were unhappy. Sometimes we will upgrade a reservation from a two queen room that has no view and two stationary queen beds to a full ocean view with a king bed, queen size murphy bed, fireplace and balcony. This is complimentary. This allows the guest to use most of the room without a bed in the way until it is time to sleep. Sometimes a guest does not want this complimentary upgrade- as in your case. Had we known you would rather have the non view room with two queen stationary beds instead of the king, queen murphy, and ocean view room, we could have returned you to your original reservation and given the complimentary upgrade to another guest. Again, our apologies. We will be more mindful of this in the future. Sincerely, Mark
Located on the shore, right off of the ocean and there is a beautiful view from our room. The Beach resort is located a short walk away from the center of town where many shops and restaurants are located.
Dear Philip, It is always a pleasure having you stay with us! We cannot thank you enough for your loyalty, gracious warmth, and outstanding presence. We appreciate you and Sherry! See you soon! Mark & Team
We loved the convenience of the location centrally located. Restaurant in the hotel was a plus for us. The beds were so comfortable that was a treat compared to other hotels. Staff was very friendly and so helpful. The price was very affordable. Overall excellent service and a lovely stay!
Dear heidigracegolombek, Thank you for this EXCELLENT review of your recent stay! We appreciate you! We look forward to you returning for another lovely stay! Mark & Team
We chose the deluxe room with king bed, fireplace and in room Jacuzzi tub that overlooks the ocea n. It was beautiful! We had a very late check-in due to hiking and traveling. The front desk woman was incredibly sweet and got us checked in and ready to enjoy that tub! The room was clean and exactly as described. Our view was incredible. Thank you for n absolutely wonderful place to stay after a very long and exhausting day!
Dear nmplank, Thank you so much for this review! We are glad you chose the jacuzzi room and made the most of it! There is nothing like sitting in a jacuzzi and watching the surf! We hope you come back and create even more amazing memories! Mark & Team
Loved the location of this hotel. It is close enough to the central area of the Seaside promenade but a little further away from the hustle and bustle. I loved the beach access because at night it wasn't so crowded when we enjoyed our beach bonfire. Highly recommend and would stay here again. Parking is a little tight but there are enough spaces.
On behalf of the entire team, thank you for taking the time to share your experience from your recent stay at our property. We are delighted to read that you enjoyed your stay. Your business is very important to us and we value your feedback. We'll see you again soon.
Our family had a wonderful stay. The staff was very friendly and helpful. Our view was gorgeous from the fourth floor and we loved the pool. It's just a short walk to the main street. We would definitely come again
Thank you! We look forward to seeing you again.
Great location. Perfect room size. Near ocean and Cannon Beach, Astoria and Washington. Mattress very comfortable. Parking spaces are narrow. They do allow pets, big dogs.. The room we were in if animals had been in the room, you could not tell. Price for the room was excellent.
Dear Awilliams092021, Thank you for this EXCELLENT review! We appreciate your feedback and we appreciate you! We are glad you had an amazing time! Sincerely, Mark & Team
Very pleasant and helpful staff, awesome location beachside. 1king/1MurphyBed Queen Room was clean, spacious…included fireplace, large sliding-glass door and mini-kitchen with all service/cookware ware needed to prepare a meal, paper towels, salt/pepper, toaster, stove, dishwasher, mini frig w/freezer, teas/coffees, ample storage. Large bath with adjustable shower head. Ceiling fan and Comfortzone Tower Fan kept the room comfortable. Plenty blankets & pillows. We rented bicycles nearby and enjoyed the boardwalk which was located just outside our patio…perfect!
Dear Cairobeller. Thank you for this detailed and FABULOUS review! We are happy you had a great experience! We hope to see you again in the future for another wonderful stay! Mark & Team
This is an exceptional property right on the beach with a very friendly, helpful staff. I will definitely stay there again next time I'm in Seaside. I recommend it to friends and family. The beach/ocean view is spectacular.
Dear R188KJtoma, Thank you for this amazing review! We look forward to having you back with us very soon! Mark & Team
Loved the balcony our room had and the short distance to the beach! Darrell at the front desk is who really won this over for us. Extremely nice! One complaint would be we did have ants in the room, we've stayed in seaside before and tend to see this problem at other places. Just seaside I guess. Other than that our stay we very pleasant!
Dear jamilavogel, Thank you for letting us know how your stay went! Darrell is awesome and I am glad he made your trip! Have an amazing day! Mark & Team
This hotel was the only one I contacted that was willing to let me leave my car in the carpark while I went on a 5-day bicycle tour, even though I spent only one night in the hotel. In fact, Mark Hopman, the General Manager, was the only person who even bothered to return my call. I don't know if this is something they can do for everybody at all times of the year, but I am grateful Mark made it possible for me. The hotel, itself, is great. I loved my room (quiet, comfortable, great view) and the convenient location. I hope to get back there one day soon.
Good morning Cleverclod, Thank you for staying with us! It was a pleasure. It is always best to contact the hotel to see if they can accommodate a special request! I am certainly glad we could. We look forward to having you back again soon! Mark & Team
Really enjoyed our stay here. The bonus here are the less expensive rooms with a partial ocean view on the side of the hotel. There is a cafe that offers breakfast items like coffee, scones and fruit that you can bring back to your room. Hotel is directly on the ocean and just a couple of blocks from the shops and aquarium. Great spot.
Dear Seattle420, Thank you for this review! You are so right! The deluxe view rooms are amazing and are priced lower than the full on ocean view rooms! We are glad you liked it and the cafe' is amazing too! Have an awesome day! Mark & Team
Bright lights and braking dogs abound. Switch to close the blinds at night was not working. So the light from the Prom came in the window making it very hard to sleep. The WiFi was super slow. No sooner had I finished reading about all the care that was taken to clean the room did I find an olive and pizza crumbs on the floor at the foot of the of the bed! I had only just walked in and never had pizza all weekend.
Dear Sjaniece, I am sorry you did not enjoy your stay. I have reached out to make this right and have not heard back. We sincerely want every guest to have an amazing time with us. Mark & Team
We spent our 1st three nights in Seaside here. Great location right on the Prom. We were not on the ocean side, did not have a view. It was clean though, there are plenty of nearby restaurants. It's a small room.
Dear Ruth and Vern, Thank you for staying with us. You are accurate in your description of our small rooms! They are small and cozy! The hotel sits nearly on the sand. You cannot get closer to the beach! Thank you, we take great pride in the cleanliness of our rooms! We hope to see you again and safe travels! Mark & Team
Hotel is right on the dunes, but the actual beach was not visible from the room so was a bit disappointed not to see the ocean from the room. Was a bit of a hike to the water. Room itself was spacious and clean.
Dear kimmithk. Thank you for letting us and the world know what a great value we are and how clean the rooms were. I am sorry the actual water was further away than expected. We hope to see you again soon! Mark & Team
What an amazing resort! We were on the 2nd floor with a gorgeous view of the ocean. There was a balcony and you could hear the ocean at night. It was so relaxing! The staff was amazing! Only drawback was no free breakfast and coffee was very minimal. They did give you a 25% off coupon for the restaurant
Dear SandyMyBella, Thank you for this AMAZING review of your recent stay with us! We are so glad you could relax to the sounds of the ocean! We look forward to having you back for another awesome stay in the future! Mark & Team!
Sink in the bathroom is clogged. Musty odor when you enter the room. Dirty fans. The bedding has something that looked like a dried up snat. I will not recommend anyone to stay in this hotel- Seaside, Oregon to be specific. My stay here is a last minute decision, I did my reservation online on the same day I stayed. Website says it is equipped with air-conditioner but me and my husband was given 2 dirty fans instead. It looked like no one has been in that room for a while.
Dear Sightseer447590, I am sorry you feel this way. We, as with most everyone else, have been constantly full all summer. The room you stayed in has been rented daily for 3 months. I am sorry you were unhappy. I have reached out to you to address your concerns. Sincerely, Mark Hopman, General Manager
This BW property is conveniently located close to the Seaside Turnaround and abundant local shops. It seems most rooms have comfortable balconies with very nice ocean views. Yes, we watched for several hours Gray Whales surprisingly close in to the surf.
Dear Tour00770964213, Thank you for staying with us! We appreciate you and we appreciate your feedback! Stay awesome! Mark & Team
This hotel is in an excellent location. I had stayed here a few months prior and all was great except the beds were very firm and we did not get a good nights sleep. I decided to give the place another chance and booked our holiday weekend here for Labor Day. Upon arrival we were notified that the pool was closed due to COVID-19 and it was so at all area hotels. We had family and friends staying at hotels with in walking distance and their hotels had the pool and hot tub areas open. Had we known this we would've definitely cancelled and booked at those hotels. We get that COVID-19 is taken seriously but it would've been nice to be given notice if this sooner rather than at check in. At this stay the Bathroom fan was not working and a couple of the ceiling light fixtures. The complimentary toiletries were also not in the room and when we called the front desk to inform them they said they would deliver them right away. The items never arrived. We did ask for an extra blanket and that young man brought it up right away. Overall, this is a fairly decent place to stay. For Labor Day weekend the price was quite high but at the time of booking we didn't mind. Had we known about the pool area being closed and the non working room items we would've chosen another hotel that gave us the amenities we paid for.
Dear AnJanette M, Thank you for letting us know how your stay went! We want you to be happy and we want to make this right. Please contact me so we may discuss your stay. Sincerely, Mark Hopman, General Manager
Our room was not ready yet at 2:10 PM but we were able to fill out the check in forms, then we waited in our car. Then the desk gal called because she could not find the forms we had filled out and asked us to come in and do them again. She had the wrong name, then found the forms had been with the Manager. When we walked into our non-view room we were extremely disappointed and really upset as they had given us a Bedroom that is usually attached to a room sold as a 1 bedrm with an ocean view. This is not a room. I have been in studio's bigger than this. The more I looked around (which didn't take much time) I got angry. It had a queen bed, small bathroom, a tv on a small square dresser that was smashed against a small fridge with the microwave on top, then with a tray holding a coffee maker on top of that ! smashed up against the fridge was a small table with only one chair, that I couldn't even get moved out because everything was crammed in so tightly. there was a small closest with a pull across fabric. There was a window, however the view was to the indoor hallway of the motel. Just unbelievable... poor ventilation, Luckily there was a ceiling fan. Our neighbors that had the room that this bedroom really belongs to, would open and close their main door and it would shake our room and the noise was extremely loud. We had a 8 month old dog with us and they did not offer anything for the dogs use. Luckily I do bring my own towels and sheets to help protect motel bedding and floors. Later in the day, I found a delightful lady that gave me a food/water mat and 3 towels for my dog. I wish I had gotten her name, as she was the only staff member that we had a positive encounter with. The side doors to the motel close between 11-7... But when I tried to get back in at 7:10 AM after taking my dog out, I could not get in and had to go through the main entrance, when I mentioned it to the front desk staff, their reply was that the man that usually opens it, is running late to work!!! Okay, those things happen.. But really is he the only one that can unlock the door timer ? My dog kept trying to get something under the night stand near the bed, so I finally moved the night stand and found a lot of dog food from a previous renter of this room! Which only told me, that the room had not been cleaned properly.. It was gross. We did ask if we could upgrade our room, however they were understandably sold out. This Best Western does not offer a Continental Breakfast. They do however have a breakfast Cafe where you can purchase food. This Best Western should NOT be rated as a Best Western Plus... It is my opinion that Motel/Hotels should not even be able to rent you a room that is really just an added bedroom to another room. It is extremely inappropriate for two people. Front desk staff, were business like in general and showed no real customer service skills. We understood we would have a non-view room, however, we thought that might be a view of the parking lot.. I would never recommend a stay here for anyone.. Their location is nice, walking distance to many popular things in Seaside.
Dear mynameisD, I am sorry you feel this way. We appreciate your feedback and opinion. We have 11 different room types to choose from. The small economy room is designed for 1-2 people maximum and is equipped with a large flat screen tv, queen bed, and a/c. I am sorry you did not like this room. I apologize for the dog food left behind- this is unacceptable and I have reached out to make this right. Sincerely, Mark & Team
We were promised a nice room with a window view. Our view was of a small road and some houses. My wife and I waited at the front desk for 40 minutes as he struggled to print out a paper for me to sign, which is fine but he wasn't very friendly or polite about it. In fact with the face wall up between us he couldn't hear what I was saying and was losing patience as fast as I was. We didn't order a pet room but got one. The wood floors were dusty and gritty. They were not cleaned recently and the bathroom had used soap laying around in it. The price was higher for the location but other than good location this place has nothing going for it.
Good afternoon Kaden, I am so sorry to hear that your stay with us was not what you expected it to be. I have reached out to you personally via Tripadvisor, email, and phone call to discuss this in more detail. I also wanted to clarify a couple of things here. First, I apologize for the confusion regarding the type of room you were promised. This reservation was made through a 3rd party and was not reserved as a view room. I also would like to explain that our hotel has been fully booked for the last 3 months and the floor is cleaned after each guest departs. I am sorry if we missed anything. We will be heading into a slower season when our in depth room care takes place. I look forward to speaking with you soon to discuss your stay further. Mark
When we arrived in the room, the TV was not functional. Many thanks to Barry who fixed it right away! We noticed the tub filling with water as soon as the faucet was running. There was a lot of hair from a previous guest built up in the trap. With no air conditioner, the room became very hot at night. We were provided with a fan that helped move air around. I would have liked some type of screen on the sliding door so we could have opened the door over night and not worry about the birds flying in. Other than that the rest of our stay was delightful.
Dear Sarah, Thank you for this feedback! I am glad Barry took care of you right away. We are glad you had a delightful stay! Sincerely, Mark & Team
Would not recommend to stay here the staff does not give you accurate information when called multiple times then Attitude when you tell them why did they even say that if it wasn't true I would not stay at this hotel again way to much money for what you get.
Dear Katy, I am sorry you experienced this. I have reached out separately to find out what happened. Sincerely, Mark Hopman, General Manager
Too much money for what it had to offer. The location was great with in walking distance to everything. But way too much money I would never pay that price again. The maids did a great job decorating the bed with birthday stuff and towels folded in cute elephant
Dear btafte44, We are glad you found the location and cleanliness great! Our prices do come down in the off season. We hope you come back for an amazing time! Happiest of birthdays to you! Mark & team
Room was a disappointment. Poor structure of the room. Bathroom sink was in open view of the front door. Shower and toilet very small and situated away from sink which is in front of the front door. Fireplace very small and not functioning well. Blinds in front of jetted tub were damaged and in disrepair. Tiny balcony and building was a long distance from the beach.
Good afternoon r1567b . I am so sorry to hear that your stay with us was not what you expected it to be. I have reached out to you personally to discuss this in more detail but also wanted to address a couple of things here. First, I apologize for the confusion regarding the blinds in your room. They are not broken, but after checking your room, I can see that a small sign near the blinds explaining how to operate them would be helpful. I also would like to explain that our hotel and your room in particular is indeed oceanfront/beachfront. The only thing separating us from the beach is the Seaside Promenade, which is the 2 mile scenic walkway that spans the entire beachfront in Seaside. However, the beaches here are vast compared to many other places. There is a fair distance between the beginning of the sand and the actual waterline, no question. I look forward to speaking with you soon to discuss your stay further. Mark
On a short road trip, we stayed at Best Western motels each night. This was to most expensive of them, and the worst room. There was no breakfast provided and the room was extremely small - about half the size of a normal Best Western room. Next time we visit Seaside we will definitely stay someplace else.
Dear Disappointed4BW, I am sorry you feel this way. We do have many larger rooms to choose from as well as breakfast at a discounted rate for our guests. We do hope you give us another chance to win your loyalty. I am sure you will not be disappointed. Mark & Team
From check-in through check-out the hotel was clean, every one was friendly, and we had everything we needed. The pool was warm and a great depth for kiddo play! The hotel was on the beach so we got out there easily and could clean up easily with their outside wash station. With a coffee bar and restaurant on site, we could get morning coffee without waking the kids. We enjoyed the view from our room and made good use of the mini fridge for leftovers. The kitchenette was stocked with just the right amount of eating utensils and cookware.
Dear jillcaseycodes, This is such an awesome review! It was our pleasure and honor to have you stay with us! We hope you and the family come back for another great visit! Mark & Team
I typically do not leave reviews unless I'm truly wowed by a service and I have to say this hotel property is one of the best ones I've stayed at in recent years due to the following: Amazing location overlooking the wide and beautiful beaches of Seaside, OR; very high quality room and amenities (btw the shampoo, bath soap, and lotion are the best I've ever experienced at a hotel); extremely courteous, helpful, and prompt service; and no annoying add-ons, for instance parking is free and plentiful even though this place is right on the beach. My wife and going back to this amazing place next summer!
Dear MeisterMeisterly, Thank you so much for this AMAZING review! Everything you described is spot on. Thank you for staying with us. We hope to see you again soon! Mark & Team
My sister and I celebrate our birthdays each summer by staying at this hotel. We choose this particular hotel each year because our experiences with this hotel have always been positive. This year they went over and above by decorating our room with birthday decor which was a total surprise and just made our stay so special. It is within walking distance of downtown Seaside and very clean. The rooms are nicely decorated, the beds super comfy, and our room always overlooks the ocean. There is something about falling asleep to the sound of crashing waves.
Dear lmalc0m, Thank you so much for this awesome review! Happy Birthday to you both! We are glad we could make it a little extra special! We look forward to having you celebrate with us again next year! Sincerely, Mark & Team
Toilet seat chipped/ paint coming off Not enough towels No plastic bag for dirty clothes Shades in jetted tub window did not block morning sun Peeling paint on balcony walls Jets in Jetted tub is extremely loud Shower door hits toilet Not enough conditioner and shampoo in shower
Dear Luxury and weal... T, I am sorry you feel this way. After inspection of the room I am sorry but i did find a wet clothing bag in the closet, no peeling paint on the balcony, jets working as intended, and the shower door (glass) not hitting the toilet. I am sorry about the towels, conditioner, and shampoo- we gladly provide additional amenities upon request. Again, I am sorry you did not have a great time. Sincerely, Mark
This was a great place to stay at. The location between the ocean and the main street with all the shops was very convenient and within perfect walking distance. The rooms are decently sized and beds are very comfortable, which is a must when staying at a hotel. The pool is warm, which is wonderful after a chill day at the beach. We will definitely be staying at this hotel again.
Dear Brittany, Thank you for such a GREAT review! We appreciate your feedback and we appreciate you! You are right about our location, warm pool and comfy beds! We look forward to your return soon! Mark & Team
Stayed on the ocean side. Balcony had two chairs and a table. We enjoyed views and sound of waves. The room has a gas fireplace. Thermostat is for heat. No air conditioner. The room had a kitchenet with dishwasher. We didn't cook, but cooking would be an option.
Dear mid072020, Thank you for letting us know how your stay went! You are right- nothing beats the sounds of the ocean, except maybe the view! We look forward to having you back for another great visit soon! Mark & Team
This was one of the worst places we stayed the grout was missing in bathtub, the bathwater was rusty looking, it was noisy with kids and dogs plus the doors squeaked when opening and shutting. There was stuff in the fridge from the previous guest. The fitted bed sheet kept coming off because it was the wrong size. The hard wood floors were loose so when you walked on them they were springing. Will NOT be coming back. Extremely disappointed.
Dear drivingfourkids, I am so sorry you experienced this. Summer is a pretty busy time with kids, dogs, and people in general. We will look into the issues with the room that you described as this is not normal for our hotel. We do sincerely hope you give us another shot at showing you how awesome we can be. Sincerely, Mark & Team
This place is wonderful! First it had plenty of parking and when you first step through the doors the calm, clean and friendly people made me feel very welcome. It felt good just being there. We traveled with our dog and we got a room close to the exit on the first floor. The sand was just steps away. The room was extremely clean, it was sand free! Of course when I left I couldn't get rid of the sand even though they provided a broom. Bravo to the maids! The bed and pillows were very comfy and had lots of fluffy towels, fully stocked kitchen and a nice cold fridge. I spent a lot of time outside of the hotel so I did not visit the pool but their cafe had good coffee and a nice selection of food available. Looking forward to visit again!
Dear Roam53290935740, What an amazing review! We are so glad you have taken away positive memories from you stay with us and Seaside. Thank you for the shout out to the Room Attendants! The service an amazing amount of rooms each day with a smile! We look forward to having you back for another great stay as soon as possible! Mark & Team
Stayed two nights at this hotel. The room was clean, well stocked and quiet. The staff at all times were friendly and helpful. I would definitely stay here again. And why is there a minimum amount of characters on Trip Advisor?
Reserved room in January for my birthday, knowing COVID restrictions should be lifted by July. Selected King with an ocean view. Husband called on January 26 and spoke with “Kent” to assure room selection and was told everything was set up in system. July came got to Seaside about 3:30 on Sunday afternoon, they were already giving out rooms. After signing our paperwork I was told that we would not be getting the room I reserved, they kept insisting it was, I said the type rooms I had reserved but that didn't matter because all rooms were full, but oh you won't be able to get your room key because maintenance is trying to fix your slider…ok so 35 minutes sitting in lobby I'm told “maintenance is doing its regular check and by the way check in isn't until 4 but we thought we would start early” Five minutes later I get keys to a first floor room that is obviously a pet room, the floors are dirty and sandy. No view except of the people passing on the prom. Did I mention we are diamond members who have stayed here several times the past 10 years. Unlike others who had “Chuck” make it right for them, I am still in this no ocean view room paying very high rates with no one from management making any amends. In the past I would have recommended the BW, but now I can't say I would.
Overall staff was very pleasant, even taught me how to use a different type of wine bottle opener. Only used a wing handle type. When we got to our room my wife and I noticed a bad smell in the room, we opened the windows and aired it out which made it a little better. noticed a red stain on the side of the sheet( neither of us had and cause to believe it was from us. I had to order the new linens which took all day. I made the bed. It had a kitchenette but most the silverware had rust on it (especially the wine cork remover, which was rusted completely. The view was nice but for 900 dollars I expected a lot more.
Thank you for your feedback. On behalf of the entire team, we are sorry for the smell in the room and the cleanliness of the sheets. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
The Good: Location with ocean view. The Bad: Very bad parking lot with ridiculous tight spaces. Old building with minimal renovation resulting in: NO AIR CONDITIONING!! Rooms get hot. Must keep doors open which can be noisy. If your on the first floor you are in trouble! Lots of barking dogs and noisy people. Old bathrooms with abysmal toilets and no exhaust fans. Rooms and furnishings are old, a bit shabby and the couch, well I didn't want to sit on it! The whole hotel needs refurbishing! No complimentary breakfasts. Restaurant is dismal! Must ask for new towels and of course no room cleaning! Really bad TV only with basic Broadcasting. Really cheap bathroom products that you practically need to beg for. Cheap Cheap Cheap! And All For A Heafty Nightly Rate. Very disappointing for a Best Western
Dear deepchi, I am sorry your stay did not go better. You are correct, most hotels on the beach in Seaside do not have ac as it rarely is needed, however, we are working on this. You are also correct that it can get loud in summer with all the people and pets. As Covid is still going- for the protection of staff and guests, we have not brought back daily stay over service, however, we gladly provide anything you need. All restrooms do have fans. Again, my apologies that you were disappointed. We truly wish all guests have an exceptional experience and great memories of their stay with us. Sincerely, Mark & Team
Substandard hotel for such a fine vacation area. No toilet paper in the room, freezing cold lobby, no coffee or tea in the lobby, indifferent lobby staff. No continental breakfast. Extremely small roo, no room for laying the suitcase open. I couldn't recommend this hotel nor would I return.
Dear Steve, We are sorry to hear you did not have a great time. We have many different room types to choose from. Some have ocean views and all are large enough for two to four people. The lobby opens to the outdoors and depending on the amount of guests coming and going, it can get cold. We have complimentary coffee in the restaurant. We do have a continental style breakfast available, however, it is not complimentary. Again, i am sorry you did not enjoy your stay with us. Mark & Team
Good location and decent rooms. But, the reason I would come back is the amazing staff. They were beyond welcoming even before we arrived with a personal call to confirm, then greeted at the front by the manager with welcome goodies for my daughter. The front desk and cleaning staff were super accommodating. Even the barista in the cafe was so happy to be there.
Dear jenhart1, Thank you for this amazing feedback! We love our guests and it shows! We appreciate you and your family coming to stay with us! We hope to see you again! Mark & Team
Checked into our room yesterday on the ground floor. It was, to say the least, not acceptable and didn't feel like I was appropriately paying for what I had. Today I checked in with the front desk to let them know that I was not real pleased. Chuck went above and beyond to help get us into a nice, clean, safe feeling room that I definitely feel is worth what I am spending for these 3 nights. Way to go, excellent customer service and now I can say I recommend this as a great family place to stay. Thank you Chuck!
Dear THEDANCEMOM, Thank you so much for this great review! I am so glad Chuck could take care of you and immediately fix the situation! We have the best team and we really care about our guests- and it shows! We hope to see you again next year! Mark, Chuck, and Team!
We stayed here for a sand soccer tournament. The manager went out of his way to ensure we had a great stay. He even inquired about what the hotel could do for future tournaments for the teams. . Above and beyond service. The hotel was clean and has a pool and restaurant. Staff was friendly and helpful. Highly recommend for families traveling to the Oregon coast.
Dear Y7656UDscotts, Thank you for letting us be your hotel of choice during your tournament! Your suggestions were heard and plans are underway to implement them for next year! We hope to see you then! Mark & Team
Extremely clean lobby, elavator, lobby bathrooms, The room was great and has a beach view. The King size bed was very comfortable and the pillows were just as comfortable, nice balcony view of the beach
Dear gonzalesrobert64, Thank you for this feedback! We do take our cleaning to the next level! We are happy you had an outstanding time in the ocean view rooms- they really do have amazing views! Sincerely, Mark & Team
Adventure It was definitely that and a five star level of excitement the views of the ocean were spectacular The overall experience at the Best Western Ocean view in Seaside was one I will remember for years to come and look forward to returning every time!
Too hot in the room to sleep. No AC, don't stay if it's going to be hot. It was an unusual heatwave and that is why we went to the coast only to suffer a hot and sleepless night. The rooms with partial views lack privacy and we listened to the room next to us play videos on their phone as we tried to watch the sunset.
Dear Matthew, I am sorry you did not have an amazing experience. You are right. Portland was up to 114 degrees and here at the beach we had 90 degree weather. This was, as you said, unusual and does not happen very often which is why most ocean front hotels do not have a/c. We hope you come back and give us another opportunity to show you how awesome it can be to stay with us and enjoy the amazing sunsets and watch the waves roll in. Sincerely, Mark & Team
Location was good- right on the beach on the promenade, partial view was nice, breakfast cafe was good. Room was clean. No AC but the fan worked well. Parking was super convenient. Pool was closed but it was indoor and I wouldn't have used it anyway.
Dear travelfox_13, Thank you for letting us know how your stay went. We appreciate you. We hope you stay with us during your next trip through Seaside! Mark & Team
The staff at BW went above and beyond with every asked need or request, which BW delivered. The room we had was nice and basic, however, it did have a full kitchen and a large size refrigerator. There was plenty of storage in the room for our supplies and luggage. All amenities worked, however, ceiling fan in bathroom did not. Cafe was excellent and staff was very good. Pool was still closed which doesn't seem right, when the hotel next door their pool is open
Dear djmsherman. Thank you for this outstanding review of your recent stay! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
Room had no air conditioning. So stuffy! The fan offered didn't even work. The door served as privacy only and blocked zero noise. I could hear foot steps, conversations, music, etc at all hours. Finger prints all over the mirrors. Water damage to base boards of kitchenette and bathroom door. The restaurant hours and menu online need to be updated. It's only open for brunch. The pool was not open. Good location if you want to go to the beach or walk on the prom. $566 for two nights could have been spent better elsewhere. Actually, didn't even stay for the second night. Wanted to get a good nights sleep so left and drove three hours home after the first night.
Dear Nbocook, I am sorry you did not have an amazing time. You are right- most hotels on the prom in Seaside do not have a/c as it does not get super hot very often. We have many fans for guest use- i am sorry you found yours to be not working. We hope you come back and try us again so that we may show you how outstanding we can be. Again, my apologies for your recent stay. Mark and Team
Nice hotel and clean, But the pool is still closed here at this hotel. Other hotels near by offer a prescheduled time for you and your family to enjoy the pool. This one does not offer that. If I would've catched that it was closed, I would not have booked here. My kids where bumped about that. But it is clean and very nice place. No rugs in rooms which is good with all the sand. And thanks for keeping a broom in rooms easy way to sweep up the sand. Very close by to everything. Staff was nice and friendly.
Dear marivalencia2021, Thank you for letting us know how your recent stay with us went. Restrictions are lifting in our county and state. We hope to open the pool soon. We are happy you found the hotel very clean and nice. Have an awesome day! Mark & Team
The beach views are amazing and worth the premium. Beach was walking distance and they even had firewood you could buy to have a fire if you wanted. Room was clean and comfortable, in spite of being an older property (like most everything on the Oregon Coast). We were pleased and would happily stay again given the opportunity!
Dear jamestI9969ST, Thank you for taking the time to write such an awesome review of your recent stay with us. We truly care about our guests and it shows through testimonials like yours! Thank you again and we hope to see you again soon! Mark & Team
We spend a lot of time on the coast and Seaside is a must stop. This was our first time staying at Best Western. We wanted to bring our dog along which changed our options. We selected a king size bed room with fireplace and balcony. Second floor and up has a great view of the beach. They even sell firewood in the lobby for beach fires. The kitchen has a mini fridge, microwave, dishwasher and coffee maker. There's supposed to be 4 each of silverware and dinnerware. Our room was missing a few things. The fireplace is gas and very nice ambiance. It does not get hot. The thermostat is heat only but trust me, you don't need AC. There is always a breeze. There is a fan you can plug in if needed. The bed is comfortable. Always appreciate a good mattress. Place was updated in 2018. Nothing spectacular but comfy. Older building so noise from neighbors is a problem. We could hear complete conversations in the “A” room adjoining us.
Dear khmz1213, Thank you for detailing your recent stay with us. We are glad you found the beds comfy and the view to be great! You are appreciated and so is this review! We hope to see you again the next time your travels bring you to Seaside! Mark & Team
This hotel was the best I've ever stayed in. I was traveling with a pet so I didn't expect to have a room with an ocean view. I was surprised to find a beautiful view from my room. Usually pet rooms aren't the best of the best, quite the opposite in many instances. That was not the case at this Best Western. The room was top notch. I was pleased to see how clean the carpet was. I will definitely stay here again.
Dear Maps60303332051, Thank you for this AWESOME review! You are right, we love it when our guests travel with their 4 legged family members! The rooms are clean and can offer amazing views! We hope to see you again soon! Mark & Team
This place is our favorite place to stay for a romantic trip. Great view and right next to the beach!!! Walking along the Prom right next to the beach is always fun and the view of the ocean is always Beautiful!!! Shopping and the Aquarium are just a short walk down the prom.
Dear cherryorchard2112, It was our honor and pleasure to have you stay with us! We look forward to seeing you again soon! Mark & Team
Enjoyed our stay. Room was clean. Great ocean view. Loved having the kitchenette and a fridge that wasn't too small and worked. The cafe food was delicious. Housekeeping staff was very helpful. Reception staff were quick and friendly. Would definitely stay here again.
Thank you Evelyn! It was great having you stay with us. We look forward to having you stay with us again soon! Mark & Team
The view rooms at this property are outstanding. The hotel is located north of downtown so it isn't as noisy and is right on the Prom. The rooms are comfortable and clean and the hotel is well maintained. We have stayed here four times and it is always delightful.
Dear Rad360, Thank you for this most awesome review! We appreciate it and we appreciate you! We look forward to seeing you on your next adventure here in Seaside! Mark & Team
Our room was very nice, the hot tub function extreamly well with a great view of the shore, Unfortunaly the fireplace was only for show, no heat. We look forward turning when there are fewer COVID restrictions we will return.
Dear laurals2016, Thank you for taking the time to let us know how your stay went. We appreciate it and we appreciate you. We look forward to your return! Mark & Team
The staff was friendly helpful they were all great. The room was clean and comfortable. It was located right on the beach. There was a path directly to the beach. The restaurant had great food and service!
Dear reesekn1, Thank you for this amazing review! We do take great pride in leaving a positive lasting impression on our guests as they are the best! We thank you also for noticing the additional efforts in regards to cleaning the rooms. This takes a little longer, however, it is worth it. We hope to see you again soon! Mark & Team
Don't stay here if you actually want to sleep good. The pillows here are extra hard and lumpy and will make your back and neck hurt bad. Not to mention the little kids running up and down the halls at night.
Dear tatyanas242021, Thank you for this review of your stay. We appreciate it and we appreciate you. I am sorry you did not like our pillows. I also apologize for kids running up and down the halls. We hope you come visit again! Mark & Team
The walls are paper thin so if you get a bad neighbor you will not be able to sleep. Additionally you can hear anyone walking by since the outside of the room is not carpeted. There are quiet hour signs posted for that reason but my neighbor did not respect it and customer service did not actually get the noise resolved .
We are very sorry about the noisy neighbors. I will speak to our team about our responsiveness. We certainly should have done more to keep our guests quiet.
It was a very small room. They did volunteer to upgrade us however it was not handicap accessible shower. The room was nice and clean. We were disappointed that they did not have any food for the breakfast. We have stayed in over 50 resorts during the Covid and this is the first Best Western to have absolutely nothing during Covid for breakfast. We have had sack lunches and at least some fruit and breakfast bars. We went down to Lincoln City Best Western the next 5 nights and they had breakfast at least.
Dear Vineta, I am glad we could upgrade you. I am sorry about not having a free breakfast. While we do have breakfast available, it does cost as it is hot and made to order. We also provide a discount to our hotel guests. We hope you to see you again soon. Mark & Team
Best Western Plus Ocean Resort in Seaside, Oregon is the perfect place to stay and enjoy the ocean. They have a friendly and helpful staff. The manager Mark does an outstanding job making sure you stay is relaxing and stress free. It is our go to place to enjoy the ocean and beach from the comfort of our ocean view room to the easy access path to walk on the beach .
The room was incredibly tiny and there was dogs barking in the hotel all night. The toilet wouldn't stop running it was very loud. Couldn't really get a wink of sleep. The place was right on the beach but a few blocks away you could get a much better hotel for less cost.
Dear Doug, Thank you for letting us know about your stay. You are correct, in that we do have very small, economy, non view rooms available. We also have full view ocean view rooms with spectacular views of the ocean. And we have several room types in between. I am sorry about the dogs barking and that the staff addressed it. I apologize the toilet would not stop running. While we have fixed that issue I sincerely apologize that you had to experience it. I have reached out to you to make this right. Again, my apologies. Mark & Team
This place is great. if you are a young active couple this ocean view room is for you. It was quite small for 3 girls. It felt we were on top of each other too much which caused some fighting. One of the 3 enjoyed her stay.
Dear tazpezmom, I am so glad you thought our place was great! I am sorry to hear everyone did not enjoy their stay. We do have the ability to add an additional room on to the ocean view rooms in some cases. Thank you for this feedback and have a great day! Mark & Team
We stayed in one of the rooms with a jetted tub and a view! Awesome to sit in a nice warm tub with soothing jets and watch the sunset. Very relaxing! Room is clean, has a small fridge, microwave, and even a small deck with chairs. Stayed here years ago and can't wait to return!
Dear 577SusanH, What an amazing review! We couldn't agree with you more! Jetted tub, sunset, what could be better! Thank you for spending time with us. We look forward to your return! Mark & Team
Awesome location on the beach that is pet and family friendly. I read on Trip Advisor that the hotel does offer some type of discount for Ocean Bakery Café to people staying at the property, since they do not offer a complimentary breakfast, however I was not offered any such discount. The café is reasonably priced for breakfast and the food is good. All my encounters with staff was good. There is free parking, and the views and location are perfect. The con is the price. It seemed a little expensive given that the pool was closed for Covid and we stayed during the week. I would probably stay here again after all this Covid mess goes away and if the price is right.
Dear Harry_Fellow, Thank you so much for this review! You are correct that our guests enjoy a discount- they simply show their room key and a 10% discount is automatically applied. I do apologize for missing that opportunity with you. We hope to see you again after Covid- or before :) Sincerely, Mark & Team
Very nice hotel on the beach. Great views of the ocean or the city and mountains. Has breakfast and lunch restaurant. Staff is extremely friendly and helpful. They have adjoining rooms with pass-through doors. I always stay at the Best Western while in Seaside.
Dear TheFlyingCircus00, Thank you for this amazing review! We are glad we are your home=away-from-home when you are in Seaside! We can't wait until you return "home" for another visit with us! Sincerely, Mark & Team
The hotel has spectacular location. The cafe is good. The staff was very helpful. The governor needs to open the pool. Enough of this nonsense. But this hotel is very good. It was spring break and the price was jacked but it was worth it.
Wonderful customer service! Leah was absolutely wonderful! While traveling for work, I stayed in an Ocean View room. As I checked out I booked another room for the following week, however there weren't any ocean view rooms available. Leah promised that she would see what she could do. She said there is a room with two windows and a partial ocean view, but she couldn't remember which room it was. I left not expecting anything, which has nothing to do with the Best Western, I'm just very aware how busy things get. Well, she remembered and I was so pleasantly surprised that she got me in the room she promised. That's Excellent Customer Service! Thanks Leah! I won't stay anywhere else when I come to town.
Dear JoelleM396, What an AMAZING review! We love it when we get the opportunity to go above and beyond! We are glad Leah took great care of you. We are proud to have Leah as part of our team! We look forward to having you stay with us again soon! Mark & Team
Our trip wasn't planned, so we knew it might be difficult to get a last minute room at the coast during spring break. Their phone support was excellent, quick and efficient, we got the last room for the night and when we arrived late (close to 1030) the two men at the front desk were very polite and funny. Quick check in and check out. Standard, clean rooms. Not so comfortable beds though and the bathroom door was oddly placed in line of the toilet and difficult to close around my body. I'm curvy, but not too big, it would be difficult for a heavier person to get privacy without feeling the squeeze.
Dear SavvySofi, Thank you for this feedback! I am glad the Front Desk Team made a positive impression! We look forward to having you stay with us again! Sincerely, Mark & Team
We stayed on the bottom floor with a nice view of the ocean. Check in process was pleasant. Bathroom was clean. The Ocean Bakery Cafe located inside the hotel and it's staff were great. There was a fresh spot on the luggage rack that should have been wiped down. An annoying light on the fire alarm was blinking throughout the night above the bed. Disappointed that the pool was temporaraly closed. At the end of our stay we discovered a bag full of empty cans and bottles in one of the kitchen cabinets presumably left from a previous guest.
Dear KMoneyVIP, I am so sorry we did not get the room cleaned better! We will do better! We hope to see you again soon so that we may show you our improvements! Thank you for bringing this to my attention. Sincerely, Mark & Team
Room was perfect. Really loved falling asleep to the sound of the ocean and waking up to it as well. Room was perfect for my family, everything we needed was already there. I will definitely stay here again. Next best thing to actually living here.
It's our first time here and our stay was amazing. The hotel service was really good. Also the food was delicious. We plan on coming back and our room was beautiful. Thank you guys for having us and treating us good.
Dear Babiejenjen, Thank you so much for this feedback! It was an absolute pleasure having you stay with us. You are awesome! We hope to see you again soon! Sincerely, Mark & Team
What a great stay at the beach. We were taken care of from the moment of arrival. The elite upgrade was wonderful and made for a great weekend. The restaurant was great with great service. The hotel is right on the beach and a short walk to the main drag. We'll be back!
Dear dlstratford, An awesome review! We love it when we hit it out of the park for our guests! We look forward to having you back for another great stay very soon! Mark & Team
Very leaky shower that the hotel was aware of but didn't mention until we complained about it. This room was not worth what we paid. That room should not have been rented out until the shower was fixed.
Dear kellylbri, Thank you for letting us know about your experience. I am sorry you encountered this during your stay. We will address this issue right away. Please contact me so that we may discuss your stay further. Again, my apologies. Mark Hopman, General Manager
I stayed at this hotel with my two dogs. It is very pet friendly. The property is right on one of the dog friendliest beaches in OR. I had a great view, a VERY comfortable bed, a kitchenette and fireplace right on the ocean. During Covid the restaurant is only open for breakfast and early lunch. But the town still has plenty to offer. I highly recommend - especially if your traveling companion is a dog :)
Dear Jan, Thank you so much for this detailed review! We are glad you had an EXCELLENT stay! We hope to see you again soon! Mark & Team
Lovely room and amenities. Nice patio overlooking the beach. COVID-19 was a factor in the cafe usage and house cleaning due to staffing. Of course the pool and hot tub was not available for use but tha was expected and not an issue.
Dear Scott, Thank you for taking the time to write a review of your recent stay with us. We appreciate your feedback and we appreciate you. We hope to see you again in the near future for another great stay! Sincerely, Mark & Team
Been coming here for years. Rudeness from the front desk employee Leah is UNBELIEVABLE. Overcharged me, serious bad attitude. Group of ppl complaining in parking lot about her - but apparently management was ok with it. No follow up
Dear Stacie, I am sorry you feel this way. I see you were not overcharged as the travel cards you provided were redeemed. I am sorry you did not feel you were heard. I have reached out privately to discuss your stay. Sincerely, Mark Hopman, General Manager
My granddaughter and I planned a trip for a couple of days to the beach. Our stay here was terrific. The room was ocean front so we had a great view of the ocean. The staff were incredibly friendly and helpful. The room was clean and beautiful! Only reason I gave it 4 instead of 5 stars is because the internet was weak and the breakfast wasn't included (which is typically standard for a BW), otherwise it's a great place to stay.
Dear Vicki, Thank you for this feedback! We are so glad you and your granddaughter had an amazing getaway! We hope to see you again soon! Mark & Team
loved staying at this Best Western as I can sit & watch the ocean while I worked or relaxed on the Balcony... Everything was so neat & clean... If I needed anything the staff was so attentive... as I walked thru the lobby the staff always greeted me .... Having me dogs with me meant so very much!!!
Dear Cindy, Nothing beats watching the waves roll in whether it is for work or relaxation! We appreciate your feedback and we appreciate you! The ocean and the Best Western Plus Ocean View Resort are here for you! Mark & Team
We'd stayed for six nights on the oceanfront. The room was perfect and the views extraordinary. The staff was kind and helpful and don't miss the bakery off of the lobby. The room contained a king bed and kitchenette which was perfect for when we didn't go out.
Dear Jhillsboro, Thank you so much for staying with us! We appreciate it and we appreciate you. Your review is great and we are glad you had a relaxing time. We can't wait to have you back for another great visit! Sincerely, Mark & Team
Terrible! Every blanket and sheet was covered in dog hair. Being moderately allergic, I woke up with a swollen throat, sneezing, irritated eyes and throat, and itchy. I was only here for one night and not one to complain but I can't recommend this place and will not be staying again.
Dear GuyMcFly, I am sorry you experienced this. I cannot find you in our reservation system. I have reached out to you under separate cover to address the issue. Please contact me so that we may discuss your stay. Sincerely, Mark Hopman, General Manager
Have stayed here many times and never had any kind of bad experience. Easy walking distance to board walk and down town, maybe 5 mins? Rooms are clean, staff friendly. That's why we return! Try to get a top floor with the ocean view! Really great.
Worst stay, left early. Even though it's advertised as Oceanfront, we must have had the worst room in the hotel. Basement room over the fans looking at a house. No amenities, at least you could give us a view. The front desk wouldn't change our room. Lost my business.
Hi tracywK9733TE, I am sorry you did not have an amazing stay. Room 221 is a second floor room with two queen beds and all the standards amenities. We do sell rooms with views, however, that is not the room you reserved. Unfortunately, on that busy weekend, we did not have an ocean view room that we were able to upgrade you into. Again, my apologies you were not happy. We hope you try us again, perhaps in the ocean view room type. I have reached out to you privately to see if we can make this happen. Sincerely, Mark Hopman ~General Manager
All Best Westerns that we have stayed at have had complimentary breakfast. Even during COVID, they have offered some type of complimentary grab and go options. This location does not offer anything! Only 1 25% off coupon for a restaurant on site, even if you are staying multiple days. There is not even complimentary coffee, tea or hot chocolate that are usually provided in the lobby (and that the website says will still be provided during COVID. Very disappointed with the deception of this location, and Best Western in general.
Dear Jenni1117, Thank you for letting us know how you feel. I am sorry you feel this way. We do not provide a completely complimentary breakfast, however, we do have the lowest restaurant prices in town and offer an additional discount to our guests. The breakfast is always freshly prepared to order and delicious! We also do still provide complimentary coffee and tea to our guests. This station is located in the restaurant and is served to you by our kind and gracious restaurant team members. I am sorry this was not communicated to you. Please contact me at 503-738-3334 so that we may make this right with you. Sincerely, Mark Hopman, General Manager
Wonderful time, even with COVID. The towels are a bit on the skimpy side, and the bathroom is NOT warm. The fireplace is for looks only, too bad cause the room took a long time to warm up after we'd shut the heat down for the night!!
Dear europe2022, Thank you for this GREAT review! We are so glad you had a wonderful time! We appreciate the feedback you have given us and we appreciate you! We look forward to having you come visit us in the future! Mark & Team
Beautiful and convenient location along the promenade and beach. Excellent views. Hotel needs to update their decor by adding a table and chairs to the room. Difficult to eat in the room, since the restaurants were still on Covid shutdown and outdoor dining only. Small change that would make a huge difference.
Dear Kayla, Thank you for this feedback about your recent stay with us! It is absolutely beautiful to watch the sunsets from our rooms! We appreciate your suggestion of adding a table and chairs during restaurant lockdowns. We hope to see you again soon! Mark & Team
With Covid-19 there wasn't going to be much open and I decided that if all I could do for vacation was to eat take out and sit around inside i was going to do it somewhere pretty. I couldn't have picked a better location for that. Our room was a king sized ocean view room with a nice balcony. We were walking distance from some great take-out locations and though the on site restaurant had reduced hours it was still very convenient and the food was delicious and less expensive than we were expecting. The view was absolutely amazing even through the gray February weather and everyone seemed to be taking the pandemic seriously. We are already trying to figure out when we will return!
Dear Kat_Merle, Thank you very much for this awesome review! We are glad you had a great time. We look forward to your return visit! Mark & Team
Our stay was pleasant. The staff were helpful. Even though it was cold and rainy, and most things are closed due to covid, we had a nice break with the kids between school semesters. The rate was great for an ocean front view!
Dear K8conder, Thank you for this awesome review! We are glad you chose to spend your time between school semesters with us! We hope to see you again soon! Mark & Team
What a great place! Not only is the location incredible but the customer service was even better. Chuck in guest services was very welcoming and helped me get the best room possible. Am planning on coming back this summer!
Dear Olinmt11, Thank you for writing this GREAT review! We appreciate it and we appreciate you! Our team members are known for going above and beyond for our guests! We look forward to seeing you this summer! Mark & Team
The view was amazing. We had the It was our 23rd anniversary and we stayed on the 5th floor with a giant tub. It was amazing! It was clean, quiet and An amazing view! When we come to The cost it will be a definite hotel choice!
Dear tabmistymitchell, Thank you very much for this outstanding review! Happy 23rd anniversary! We are glad you spent this amazing milestone and special time with us! We hope to see you again soon! Mark & Team
We would like to say thank you to all the staff at the Best Western Seaside. The staff at the front desk or very welcoming and accommodating. We wanted to give a shout out to our housekeeper Norma. She did a very great job! Again, thank you for all your help making our vacation great!
Dear M3031ROcodys, Thank you for taking the time to post a review of your recent stay! Norma is amazing and we are lucky to have her! We look forward to your return for another great stay! Sincerely, Mark & Team
This was one of the better hotels I've stayed at in Seaside and by far the best sitting on the beach. It is at the end of the main walkway so there are people enjoying the town, but less than what you would see a few blocks down. The employee's are very kind and helpful.
Dear Phshromn, Thank you for this GREAT review! It was our pleasure having you stay with us. We hope you make it down for another great stay real soon! Mark & Team
Great location to beach and shops. Quiet, halls and lobby clean. Room had dirty blanket and shower soap, conditioner and shampoo empty asked to have filled and were told they aren't cleaning rooms until check out. Unfortunately our room was found that way.
Dear tonkamarika, I am so sorry you found your room this way. This is not who we are. I have communicated to Housekeeping the issues you encountered. We will do better. I hope you give us another chance to win your loyalty. Sincerely, Mark & Team
... or stay on the top floor. We were woken up 4 different times in one night b/t 11:00 and 4:00 due to kids running around, furniture being moved etc. no insulation between floors, very disappointed in this property. When I complained, no apology, offered breakfast, lol
Dear tjhalligan1. I am so sorry you experienced this. We do have hardwood type floors on the first two levels. Please contact me at [email protected] so that we may discuss your stay. Sincerely, Mark
It was a great and friendly place to stay, the only sad part was after returning from Main Street the kids wanted to play in the pool and it was closed, but i do understand the CDC guidelines for businesses, but I wish they could do like the best western in Newport where you can schedule a time slot for your family to go swimming which will only allow so many people into the pool area. Other than that like I said it is a great place to stay and the do have a place on site where you can get different types of coffees and breakfast items
Dear Aron, Thank you for this review. We appreciate you letting us know where we can improve our services. We hope to see you again soon! Mark & Team
The room was okay at best, lights falling down for example, but loud and unclean. Kids running and screaming in the halls at 4am, even after reported to front desk. Halls sound echoey like car garage, making the 4am wake up call even louder. Found balled up hair on all towels and in sheets. Won't be back to this one.
Good Morning Shawn;' I am very sorry about the noise and any cleanliness issues. That is certainly not our standard. In order to help us would you please send an email to [email protected] with your full name so we can identify the room number? In addition we would like to do something to compensate you for this oversight on our part. Thank you and again, my sincere apology.
We stayed in a King Oceanview room with a kitchenette for the first 3 nights of our stay. The room was clean & quiet. The view was beautiful and the bed was comfortable. On our last night we switched to a room with a jacuzzi tub. The was clean, big enough for two people and the perfect place to relax and watch the ocean. We really enjoyed our stay and will stay again soon.
My husband and I stayed at the Seaside Best Western on a quick getaway ~ it was wonderful! We had a room facing the beach ~ and the room was great. The restaurant in the hotel was wonderful also ~ they give you a 25% off coupon toward the meal. My husband loved their coffee drink prepared with peanut butter :) The staff was very friendly and courteous. We walked the next morning around the promenade and enjoyed the view.
This is my first stay at a BW in years. I usually stay at Marriott properties and this met and exceeded my expectations. This property was right on the ocean. Was so beautiful, and kept the balcony door open for the sounds of the ocean and the fireplace toasty warm. I'll be back. I booked a jacuzzi room, but it was unavailable :(
Dear Jason, Thank you for this amazing review! We appreciate it and we appreciate you! We look forward to having you back again for another great experience! Happy New Year! Mark & Team
We booked two $300/nt. King Oceanfront rooms. The King beds were queens. The mattresses were hard and not comfortable. There were no extra blankets in the room. The stone corridors make for some horrible noise, especially at 5am cleaning crew. The staff was not very friendly at check-in. There are ALOT of rules for the pet-friendly rooms. The (fire?) warning alarm light was breaking down and blinked all night long. Oceanfront room balconies have a high wall separating each one so there is no 360 view, only straight ahead. Very small room for price but it was clean. Hardwood floors at the beach may look great, but sand was everywhere.
Dear scentsoftime, Thank you for letting me know how your stay was. I am sorry you did not have a great time. Please reach out to me at 503-738-3334 so we may make this right. Sincerely. Mark Hopman, General Manager
The room looked decent and price was right. Fireplace didn't have flames or heat. We found taffy wrappers on the floor and old hair ties in the shower. The room was noisy due to a fan in the restroom. Also upon checkout I was charged an unknown $25 per fee which I wasn't aware of when booking. It only said pet friendly room. Only plus was it's right on the beach.
Dear Samantha, I am so sorry you experienced this. I have reached out to you via phone and email to make this right with you. Please contact me at 503-738-3334. Again, my apologies. Mark & Team
The room next store partied until 2am. When we called to complain the front desk told us we were not the first to complain about this noisy room. That's absolutely ridiculous it took multiple complaints before the hotel staff got off their $@& to do something about it. Do not stay at this hotel if you are looking to sleep whatsoever.
Dear Nathan, I am so sorry this happened. Please contact me at 503-738-3334 in order to make this right. Sincerely, Mark Hopman - General Manager
My fave stay in Seaside is at Best Western Plus Ocean view! Love the king sized bed, oversized jacuzzi tub overlooking the beach and the fireplace! The bed is comfy and the room is cozy! You will love it!
Dear Simona, Thank you for this awesome review! We are so glad you had the BEST stay ever with us! We appreciate it and we appreciate you! We look forward to having you stay with us again soon! Mark & Team
I like to stay at the Best Western because it's close to everything oh, I always get friendly service in the restaurant is good. I also like the fact that I can call the hotel itself to get rates that are sometimes better than what I get online, and the service is always very friendly to find exactly what I need
Dear abowman67, Thank you for this GREAT review! We are pleased you had a great time! During these trying times, it is wonderful when we can have amazing travelers such as you stay with us! We hope to see you again soon! Mark & Team
During this crazy COVID year, the Oceanview Resort was able to provide great accommodations in a safe setting. It must be incredibly difficult for hotels to function effectively in this hyper-anxious environment, but they did it well regardless.
Dear thomasdU5102KN, Thank you for staying with us. Thank you for this incredible review. We appreciate it and we appreciate you! You are the reason we get into hospitality. During the tough times and the good times it is always appreciated to hear we hit it out of the park! Stay safe and we will see you again soon! Mark & Team
Loved that the jetted tub looks out at the ocean. Easy walk to food,dessert,snacks and shopping. Amazing views of the sunset. Easy drive to nearby other destinations well kept lobby and parking area. A
Dear w0rm75, Thank you for this review. It was an honor and a pleasure having you stay with us! We agree, the ocean front Jacuzzi rooms are pretty amazing! We hope to see you again soon! Mark & Team
This hotel has a wonderful location - the ocean views cannot be beat. It is an older hotel, but clean and comfortable. Had a kitchenette room which includes a cooktop and dishwasher! Couldn't experience its full amenities due to Covid, but would stay here again.
Dear Grams927, Thank you so much for taking the time to write this review and let everyone know how clean and comfortable your stay was. We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
Stayed the night on a spur of the moment trip. Excellent staff, very clean room, cafe service was timely and fairly priced, walking distance to restaurants and shopping, and the price was very reasonable. Will stay again!
Dear Camper717191, Thank you so much for staying with us! We appreciate it and we appreciate you! We look forward to having you back for another wonderful experience in the near future! Sincerely, Mark & Team
We absolutely loved this hotel. Every employee provided excellent service, the room was very clean with a great view, and the beds were cozy. Special thanks to Betty who helped us with our reservation and made it perfect by providing an upgrade to an AMAZING room. A short jaunt to the beach and the Aquarium where we fed the seals which was very convenient as there was a downpour outside so it was a nice inexpensive activity to pass our time. We can't wait to return next year. An added benefit was that they took covid very seriously as it should be taken. Can't recommend this wonderful resort enough. And THANK YOU for the upgrade and allowing us Special permissions with our pets. It is very appreciated.
Dear BackPacker751463, Thank you for this WONDERFUL review! We love it when a guest has an amazing time! I am glad Betty took care of you- she is great. We look forward to your return next year! Sincerely, Mark & Team
If you like sleeping on a foam pad on top of a piece of plywood or the hardest beds you have ever slept on stay here. Fireplace is electric fake flames with NO heat... Pointless. Don't stay on the 101 or 102 rooms right next to the exit where the smokers go out all of the time.
Dear Ron, Thank you for letting us know about your stay. I am sorry you did not have a great time. The beds are pillowtop on box springs. I am sorry if they seemed hard. You are right, the electric fireplaces are to be aesthetically pleasing while the heater in the room provides heat. Thank you again for this review. Mark & Team
The resort name and this review title says it all ... terrific service, absolutely stunning room view and accommodation. All that while being limited by Covid. Its location by the walking Seaside esplanade and direct access to the Seaside Beach is special and you will quickly turn this into a destination getaway. A great place, not to mention the beach atmosphere of Seaside with shopping, restaurants, and fresh seafood, You'll love it.
Dear geoffb760, Thank you for this AMAZING review! We are glad you had such a great time staying with us. We accomplished our mission. To take care of you- our guest! We look forward to having you back again for another great getaway! Sincerely, Mark & Team
We payed $300 for two nights, to which when we arrived in our room the towels had stains on them and the walls were paper thin. We literally got to hear the people next to us whispering and the best part was then having intercourse..
Dear Gizelle, I am so sorry you did not enjoy your stay. Thank you for this feedback. I appreciate it and I appreciate you. In your other review, you mentioned the area of Seaside not being very nice. I am sorry you feel this way. Additionally, the towels were not mentioned in your other review. If we missed that, we would have swapped them out and compensated you for the inconvenience as this is not how we want our guests to perceive us. Our walls are standard thickness and much of them are concrete. Again, I apologize that the single queen economy room reserved was not to your liking. We do have 11 different room variations to choose from including a full ocean view room with a kitchenette, electric fireplace, and balcony overlooking the Pacific ocean. We do hope you come back and try us again in a different room type so that we may show you how customer focused we are. Sincerely, Mark & Team
We had a partial view room, it faced the north view of beach, view was less crowed, so we had the waves to watch not the people. They have a nice bakery in hotel so did not even have to step outside to get a latté and pastry! What can beat that??
Dear Lesli, Thank you do much for this review! We appreciate it and we appreciate you. You found a hidden gem in the partial views! The Ocean Bakery Cafe' has everything one needs to start their day! We hope to see you again soon! Sincerely, Mark & Team
They main reason we stay with the BW Ocean View are the in-room hot tubs, which are nice, albeit, poorly set up in the room and the prime location (beach front). On this visit the central lighting fixture was broken in our room, we found the room to be less than sanitary despite the COVID-19 situation (previous guest's socks in the room), and the bathroom is poorly set up and lacks any water pressure. At over $200 for this type of suite I would call it mediocre at best...
Dear L1432FPwilliamg, Thank you for letting us know about your recent stay. I am sorry you experienced this. I have met with the team and we have used this as a teaching tool and for procedural improvement. Again, we are very sorry this happened ~this is on us and we will do better. Sincerely, Mark & Team
We recently took our very first trip in seven months that included a hotel stay. After our stay, I recommended the Best Western hotel to some friends and I believe they are coming this week! We felt safe with the extensive Covid protocols, the staff was wonderful, the view terrific, distance to the beach amazing, and food delicious! We had trouble with our granddaughter's Murphy bed (It wouldn't open.) and we were immediately upgraded to a room on the 4th floor that had a great ocean view. The only reason for a 4 instead of 5 stars is that the kitchen area seemed to be missing some necessary utensils and tools such as a frying pan and measuring cups. We ONLY stay at Best Westerns and this was a very pleasant stay!
Dear Curtis, Thank you for staying with us! Thank you for this GREAT review! Thank you for recommending us to your friends! We appreciate it and we appreciate you! I am sorry the kitchenette was lacking a couple items upon arrival. We know your friends will have a great time and we look forward to having you and the family back soon! Sincerely, Mark & Team
We loved our room here. The balconies are situated so that they are very private. Great view of the promenade and the beach. There is also a cute little fake fireplace. No air-conditioning, but we did not need it. Very walkable to town.
Dear SB1114, Thank you for this GREAT review! We are so glad you had an outstanding time. We hope to see you again soon! Mark & Team
We had a double queen room with partial view & balcony. The room was well maintained and a good value for a room with a view. The hotel is located North of the town center so it's a bit quieter but still located right on the promenade.
Dear Stay653839, Thank you for such a stellar review! It was our honor and pleasure having you stay with us! We hope to see you again soon! Mark & Team
We arrived late and the staff was quick to check us in. They also gave us a complimentary upgrade of the room we rented. We had reserved an economy queen and they upgraded it to a king ocean view room free of charge. The only complaint I would have is the internet was very slow. We weren't even able to watch Netflix on our laptop.
Dear gabilee912, Thank you for this GREAT review! We are hoppy you enjoyed the complimentary upgrade to an ocean view room. I am sorry the internet was was slow while you were with us. We hope to see you again for another great stay! Mark & Team
Our room was not super clean when we arrived. Found some hair on the couch and the cushions were so dirty I would not have sat on them. We needed the murphy bed for our kids though anyway so we just left that down for our stay. Everything was covered in dust and needed to be wiped down all the light switches were also visibly dirty. The table had something sticky left on it and there was an old drink stir stick just left on one of the seats. We didn't use any of the drawers because they all had crumbs in them. We had lysol wipes so we just cleaned everything ourself which at that point I preferred because at least I knew it was all clean. The room didn't have AC but it did have a fan above the bed. We had to stand on a chair to wipe that off before we could turn it on though. The sheets were clean but put on inside out for some reason and the bathroom was pretty clean. The location was really nice you were far enough away from the main street that it was nice and quiet but close enough to walk a few minutes to dinner. We only called down to the front desk once for towels which no one ever brought.
Dear Kypen, Thank you for completing our survey regarding your recent stay at our property. I am so sorry you found your room less than expected. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Mark & Team
We enjoyed a quick 1 night stay at the Best Western in Seaside, Oregon during the CoVid-19 pandemic. We fully understood that CoVid was going to have a negative impact on stay. We were happy that this hotel was even open for business. We had a room with a lovely ocean view. The bed was comfortable and we slept good. We enjoyed the beach as usual and cannot wait to come back for another visit when things get back to normal.
Dear Richard, Thank you for an AWESOME review! We are glad you could get away and equally glad you stayed with us! We can't wait until you return for another great experience! Sincerely, Mark & Team
On July 25th I booked a room for two nights at the Seaside Best Western for my in-laws to celebrate my mother-in-law's 80th birthday for the dates of August 7th (her birthday) through the 9th. It was a surprise for her and when I told her to pack up and get ready she was delighted. As it was a gift, I noticed the website wanted me to be present to be charged, although the booking required my credit card entry. So, I called the hotel to determine how to handle getting billed for this gift of a hotel stay. I live in Eugene and it is a 3 hour drive to Seaside--which would have been a burden--but I would have done it to accomplish this being charged to me if in fact that was the only way to make sure I would be billed. The desk clerk assured me they had a form for that and sent me an email with the instructions as to how to confirm I was to be charged for the room. I followed the directions, faxed the information back to them, and they sent me confirmation of the room. Then to be extra sure I sent the fax confirmation, along with the room confirmation emails with my in-laws --carefully blocking out $ amount--so that if they arrived and were questioned they would have the reference information. It was important to me that they were not aware of the cost of the room. (Which frankly the cost was a bit of a shock to me --$329 a night without tax, but as it was summer and the weekend, I decided it was worth it for her special day.) The answer is that as with most folks in their generation, my in-laws are extremely frugal and count every penny. They rarely go anywhere and what prompted this arrangement was my mother-in-law told me she wanted to get away and since they had camping gear, they would go camping. My father-in-law is 87, and I didn't feel they would be safe camping in a tent and sleeping on the ground. They NEVER in their lives would have paid over $700 for a two day stay at a hotel. And I NEVER wanted them to find out how much it cost because their mindset of frugality would have caused regret at the expenditure and ruined the memory of the trip. On the 8th of August I made a call to the hotel and spoke with a gentleman whom I asked to be sure there would be no billing slipped under their door in the morning, as is some of the industry practice since the stay was a gift and charged to me, not the guest. Again not wanting them to know the cost of the room. He said hurriedly that he would see to it that would not happen and nearly hung up on me. So, after their stay, I got a call from my mother-in-law saying that she had been charged for the room. I could not believe it. She went on about how I never should have spent that much money, and just as I thought it has adversely affected her memories of her special day. She was embarrassed to even tell me as she wondered if she had misunderstood, and even though I sent them with documentation, began to wonder if in fact they were supposed to pay for the rooms! What a mess. She called the hotel first to see if there was a mistake and tried to settle it quietly if that was the case, to avoid having to call me on the chance of being misunderstood as asking me to pay for the room if I had never intended to..... very upsetting for both of us. I assured Joyce I intended to be the one billed and she told me she talked with a person named Tiffany at the front desk who told her they would not accept a credit card from someone who was not there in person. At that point I was outraged. There was not one mistake, but many: the person who sent me the form to fill out was either right and Tiffany doesn't have clue or I was given false information that I was led to believe was reliable; the confirmations I received were inaccurate; the desk clerk upon the arrival of my in-laws did not accept or even review the FAX confirmation I sent with them; the person I called regarding the billing being slipped under the door totally disregarded my contact--as I recall he never asked for my name, just the name of the guest; somewhere along the line the entire stay was transferred to the guest name and my confirmation was obliterated; and finally, the credit card used for billing was my in-law's card, not mine. I can send you all the documentation if you request, but that is only the beginning. So I called the hotel to talk with Tiffany but was told they were busy and would I call back in 20 minutes. So, I called back in 20 minutes and was asked to hold. I sat on hold for over 10 minutes. When I got Tiffany on the phone and explained how upset I was this happened after all the lengths I went to ensuring it did NOT happen, she asked me my name. She then told me there was nothing under my name in the computer. I said, well that's interesting because I have confirmation emails, as well as FAX confirmation verifying I not only booked the room, but also made every requested requirement for being billed for the room. She asked me the guest's name and after looking it up, she told me it was no longer under my name and that she remembered talking to my mother-in-law earlier. She said she didn't know why the room was no longer associated with my name. As well as confirming the charges, I told her I was also clear about it being a gift (a notation you can make on the FAX document), I called to make sure there was no notice to the couple as to the cost. She replied that there were no notes attached to the account and that the person I talked with about not having an invoice slipped under the door probably made no notation because they don't even do that anymore. I told her about following the instructions per the hotel clerk and she said they don't accept...and I said stop right there! I have an email from the hotel telling me exactly how to process the card and verify my permission. She then told me that the fax ate the paper that day--although I did not tell her what day it was I sent the FAX. I told her I've worked in an office and if the FAX machine ate the paper, then you can rectify that and still print out the information. Then she told me in a giggly tone that the FAX machine actually had to be trashed altogether, so they lost all the data in the machine and a new machine was put in its place so they could not access any of the data. Eating paper and trashing the entire machine are two different stories. So that still doesn't explain why when upon the arrival of my in-laws, the documents they had were totally ignored. Emails show my phone number--no one tried to contact me either. The hotel staff took my in-laws credit card for 'incidentals' and so apparently when I called to ensure there was not billing at all given to them, that was ignored as well. Tiffany's attitude was laughy and off hand dismissive. I told her there is nothing funny about this. She said, "Well they know now so what do you want to do about it." Hardly “hospitality” service. Rude, incompetent, and too busy to care for customers. The manager called me and said, “I guess I am calling to talk to …..” I'm sure the staff there cares little that I have to deal with my in-laws feeling guilty I spent the money on them. Best Western comped one night for the escapade, the lies, the ruined experience. Supposedly corporate is working on better customer service. Don't trust them.
Hi Susan, We are very sorry this happened. I am sorry the conversations with the staff were not more civil. When I contacted you, you simply did not want to discuss with me how to make it right. I ended up refunding a nights charges in the spirit of compromise. Again, my apologies that this happened. We have modified our policies so this does not happen to others. Sincerely, Mark & Team
If you want to feel the cool ocean breezes and smell the wonderful ocean air, this is the place for you. The open hallways gives the entire hotel an open and airy feeling. Rooms are large and everything works fine. Staff is wonderful and friendly. Just a short walk to Broadway street for dining and entertainment.
Dear TheFlyingCircus00, Thank you for visiting us and writing this wonderful review of your experience! We are happy you and the family had a great time. Thank you for the shout out to the staff! We hope you come back and visit us again for a much longer stay! Sincerely, Mark & Team
The Best Western Seaside is comfortable with easy beach access. The room was clean and the staff was friendly. Our 'partial view' room had a great view of the beach. No A/C in our room, but two large fans and an open window ocean breeze made up for it.
Dear jm56435, Thank you so much for choosing to stay with us during your recent visit to Seaside! Your review is appreciated and so are you! We hope to see you again soon! Mark & Team
The room was clean and the bed comfortable-and we did get in room earlier than 3 .. but: No water pressure in hand sink in room Soap dispenser empty in shower and very small bar of soap Elevator takes forever (10 min from 5th floor) Smelled smoke in hall even though supposedly smoke free Rate higher than quoted on phone but they did not care Terrible in room coffee-instant sanka is better not enough carts for luggage-waited 20 mins no luck Worst best western I have ever stayed in! For the rate we paid, I was pretty disappointed.
Dear Reviewer948, I am glad you found the room to be CLEAN and COMFY! I am sorry we fell down in some other aspects of your stay. We will endeavor to do better so that every guest has an amazing time! Again my apologies. Mark & Team
Had a Great one night trip to the beach with my son. The staff was very helpful with a quick check-in and check-out during these Covid times. Hotel was not over crowded, rooms were sanitized, and Linens were nice and clean.
Dear seanasannes, Thank you for this GREAT review! We are glad you had an awesome time with your son! We hope to see you again for another great visit! Sincerely, Mark & Team
hotel was obviously overbooked, incorrect room received. Overpaid for ocean view room and got street view instead. All amenities such as pool and fitness not available but was not stated on 3rd party site not sure about direct site. With no daily cleans room floor had plenty of sand (beach front location).
Hi Joel, I want to thank you for letting me know how your stay went. I checked into your reservation and you received the exact room reserved through Expedia (should you reach out to me directly, I will send you your confirmation from Expedia)(Standard Room, 2 Queen Beds, Accessible, Non Smoking) Additionally, the rate is competitive to the market for that room type and was 30% lower than 2019 rates and far below an ocean view rate. You are correct, daily cleaning has been seen suspended for short stays. We take the coronavirus pandemic very seriously. For the health of our guests and team members, we offer room cleaning services for 3 day stays and longer. I am sorry you did not have an awesome time. We hope to see you again so that we can show you how awesome we are. Sincerely, Mark & Team
The hotel staff went above and beyond to make us feel welcome! This hotel is RIGHT next to the beach! Very very nice renovations done! Would stay here again. Reasonably priced. The hotel is located walking distance to downtown Seaside. There are lots of places to go to to have fun!
Dear 32elid, Thank you for this great review! It was a pleasure and an honor to have you stay with us! We look forward to having you and the family come back soon and stay again! You are now our family! Sincerely, Mark & Team
I stayed at the hotel in mid-July 2020 amid all the Covid-19 times and we had an excellent time in Seaside. The hotel wasa amazing and our view from our balcony was straight out to the Pacific Ocean and was one of the nicest rooms I have ever stayed in and this is high praise in that I have stayed in some of the nicest hotels in Las Vegas, Chicago, New York, LA and Toronto. The in room kitchen was very nice and we even made breakfast in the room for our family with locally purchased ingredients. This was a great stay and I am happy we selected this hotel. AAA+++!
Dear Darren, Thank you for this AMAZING review! We are very happy you got to get out during this pandemic and glad you spent time with us! We look forward to having you back for another amazing visit! Sincerely, Mark & Team
Great job guys, was above expectations. The staff went out of their way to provide high quality service and reflect a good overall management style. Highly recommended. We look forward to staying there again.
Dear Chris, Thank you for this GREAT review! We appreciate it and we appreciate you! We hope to see you again soon! Sincerely, Mark & Team
As a Best Western rewards member, I have stayed at a lot of Best Western hotels with varying levels of quality. One thing I really like about Best Westerns is they have several levels of service/quality/etc that are easily recognized by their names. For example: Best Western. Best Western Plus. Best Western Premier. Since the Best Western Ocean View Resort is a PLUS hotel, I had a certain expectation based on prevoius experiences. This hotel did not meet that expectation. First, in fairness to the hotel, I need to point out that the hotel was operating on a limited basis due to COVID 19 restrictions. However, my wife and I stayed in other hotels in the same area at the same time, and even with the limitations, our experiences were much better at the other locations. Ok, so I used reward points for this room. It took a lot of points because this is a fairly expensive hotel. For my points, the only room I was offered was one with two double beds. We are used to a king suite, but settled for the double beds. One bonus of two beds is more pillows. Best Western Plus motels usually offer a complimentary breakfast but this hotel offered nothing. They said it was because of the COVID restrictions, but other hotels we stayed at in the area with the same restrictions offered grab and go breakfasts with a variety of items, inclucing breakfast sandwiches. So I feel this hotel was just being lazy by not offering anything. They also made it clearn there would be NO housekeeping provided in the rooms. If we needed something, we could call they desk and they would leave it outside the door. If we needed our trash emptied, we were to empty our own trash cans and leave the bags outside the door, and replace the bags. Again, this was the only hotel we stayed at with this odd requirement. We had housekeeping service at all other hotels. The service we did receive was nothing special. I am usually welcomed when I check in as a rewards member, but not here. But that's really not a big deal, although it is a question on the hotel survey so I thought to mention it here. We really only received a room for our two night stay, at a very high (points) price. Nothing more. We might as well have stayed in the middle of town at a discount hotel for what we received. This hotel did not even try. I will say it is fairly close to the beach. Our hotel did have a balcony with a partial ocean view, although the street below us was very loud and we did not get much sleep. The room appeared to be clean when we arrived. We will probably avoid this hotel in the future, although it would be kind of nice to try it when it is fully functional to see if they try any harder as a full service facility. One other thing I will mention is they had bundles of wood in the lobby for sale for beach fires. The bundles were $7.50 each. Since they were not providing a breakfast, housekeeping, or really anything else, it would have been nice if they would have offered at least one complimentary bundle to guests in lieu of everything they charged for but did not provide. Maybe something for them to consider in the future.
Dear surfercharlie. I am sorry you did not have a great experience. We do have our restaurant open for breakfast. We do not have a complimentary breakfast whether Covid19 is happening or not. I do apologize this was not explained. You are right, we are located on the beach. We do have our prices reduced by 20% from 2019 at this same time period. I am sorry about the stayover service, however, we take the safety of our guests and staff very seriously and limit the interaction during your stay. Thank you for your suggestion on the wood, I appreciate it. We do hope you will return in the future when travel restrictions are eased and we can wow you with our service. Sincerely, Mark & Team
Stayed here overnight during a road trip up the coast. Located pretty much right on the beach and only a few minutes walk from downtown area where most of the shops and restaurants are. I had a king room with ocean view and it was nice to sit on the balcony and watch the ocean. However, this was marred by the musty smell that hit you every time when walking into the room. The property really needs to update carpets or whatever is causing this smell. Also, the sofa was terribly saggy. No AC, but I guess you don't really need it if you keep the balcony door open.
Dear TravelMaven77, Thank you for letting us know how your stay went. You are right- we are located right on the beach, close to downtown, and a/c is not really needed. I am sorry for the smell- we will look in this. My apologies that you experienced this. We hope to see you again soon! Mark & Team
Not a great hotel but nice enough. The hotel was very busy the parking lot almost full. We had to wait for our room and did not get it until 3:45 PM. I don't really understand that and I think they could do better. The room was clean but we did not have all of the toiletries (no shampoo and no bath soap). I would still stay here again.
Dear Jackinbama, Thank you for this review. Our extensive cleaning procedures in the wake of Covid19 has slowed the cleaning process down a bit. I am sorry for that. I am glad we got you into your room before the official check in time of 4pm. We look forward to having you back soon! Mark & Team
Seaside is not a quiet town, it's full of families, fun, pet lovers, I anticipated this when visiting. My husband was able to secure us a room for five nights while he had to work close by. They are currently not offering housekeeping services while on stay-overs and ensuring that people wear masks in common areas. Pros- great water pressure, ceiling fan, very clean, amazing view, the breakfast was delightful as was the friendly staff at the Ocean Bakery, and Michael (the amazing front desk dude). Cons- this hotel allows dogs to bark repeatedly for extended periods of time, poor internet connection, very thin walls, loud echoing hallways, the potato sack pillows, the poor service from two of the front desk women attendants, (1. When I asked about housekeeping, she said,”did you not read the paper in your room?” Hint: no, sorry... 2. When I called to complain about the women next door who were screaming and laughing hysterically at TikTok videos for a long time after 10 pm and then the front desk girl delayed calling them until she experienced the noise herself and then ended up calling them after I had to call down and complain again. Those women found out it was us(I wonder how?)and promptly left their fake eyelashes on our door, they are super classy obviously!) These are really hard times with COVID and with all other life experiences and I get that hospitality can't be the priority when there are these larger issues at play, but damn, this stay could have been way better... but let's not forget- Michael at the front desk who is the real MVP of Seaside Best Western.
Dear AlexandreaJG2018, I am appreciative of this feedback. Yes, Michael is a gem, for sure. I am sorry you had issues with your stay. You are right, there is a heap of things going on in this world of ours, but customer service is still our priority. I do hope you give us another chance to shine and show you how awesome we can be. Sincerely, Mark & Team
We stayed at this hotel for 4 nights at the end of June. This was the first post-COVID stay for us. The hotel has an excellent location, right on the beach. Plenty of parking available. We booked a room with a view and a kitchenette and the room definitely met our needs. There was a small balcony with a couple of chairs and a small table. The hotels seems to be taking every precaution in terms of sanitizing. No housekeeping but we never had issues getting fresh towels or coffee. The lobby area was being cleaned several times during the day and the hotel required face masks in all common areas. Now for the BIG issue - every evening the hallways would smell of marijuana even though the hotel claims to be smoke free. As we had a kid with us, I reported this on the second evening. Front desk came out to check the smell, confirmed that it was marijuana and went back. Not sure if anything was done because we got the same odor the next two evenings. Not comfortable going back to a hotel that claims to be non-smoking but allows guests to smoke marijuana (legal or not). Any time we stepped out of our room, we would be in a cloud of marijuana odor!! What was disappointing was that the front desk acknowledged the problem but did nothing to resolve the issue. For over $200/night I believe my family is entitled to a marijuana-free stay. If the hotel will allow the use of marijuana, it should be clearly called out on the website so that potential travelers are aware and have the option to pick another hotel. Definitely not going back for this one issue.
Dear profshanku, Thank you for taking the time to let us know how your stay went. I do apologize that a guest took it upon themselves to break the policy of the hotel. We do not allow smoking of any kind in the hotel. We searched for the culprit and could not locate them. I am sorry. I hope that, knowing our policy for smoking, you do return. Everything else about your stay appears stellar and we would hate to have you not stay again due to this inconsiderate guest. Please contact me directly so we may discuss further. Mark Hopman - General Manager
Booked a last minute room for a night out away from city life, and wow did the BW exceed expectations. Even during these unfortunate times, the staff was amazing and made sure the stay was incredible from check-in to check-out. I booked the jacuzzi suite and it is absolutely worth it. To be able to relax in a jacuzzi tub whilst watching the sun set over the ocean is an amazing experience. Would recommend the BW Plus Ocean View Resort to anyone and everyone.
Dear hozzlerockets, Thank you so much for this EXCELLENT review! It makes us feel good when our guests have such an amazing experience- especially during these unfortunate times! We look forward to seeing you again soon! Sincerely, Mark & Team
Loved this hotel. Highly recommend this hotel to everyone. Room and staff were amazing. Beds were so comfy. Location was awesome right on the beach. Cafe restaurant had delicious food. You can tell the cook takes pride in their cooking. Very delicious. Plus it has a bar.
Dear Wander47433936245, Thank you for this wonderful review! We appreciate it and we appreciate you! We hope you and your family can come see us again in the near future! Sincerely, Mark & Team
This hotel exceeded our expectations! We had 2 rooms with partial ocean views and loved soending time on the balconies watching the beach activity. The hotel staff was very friendly and gave great advise for places to eat. The hotel provided chairs for the beach and had an area where we could wash the sand off. We were close to downtown and were able to walk to eat and shop. We highly recommend this hotel!
Our room was comfortable and clean. We had a 180 degree view of the beach. The hotel was situated on the Promenade so that we could walk anywhere, thus avoiding traffic and finding on street parking. The staff was very friendly and helpful.
Dear canmarto, Thank you very much for taking the time to write about your stay! We appreciate it and we appreciate you! We look forward to your next stay with us! Mark & Team
We have stayed here on 2 different occasions and enjoyed it both times. The first time being especially good, the second one being good. I would recommend the hotel for cleanliness and helpfulness of the staff.
Thank you Lisa! We appreciate your feedback and we appreciate you! We are happy you are now a repeat guest and family! We look forward to your next stay with us! Mark & Team
This hotel was situated on the beach with a beautiful view. It was centrally located on the boardwalk within walking distance to all of the amenities the town has to offer. We will definitely visit again.
We went during the pandemic and were amazed with the preparedness and readiness to serve. Everything was supper clean, the staff was wearing masks, keeping the distance and was very friendly and helpful. The location is the best in town! Highly recommend! I give it 5stars!
We had to adjoining room perfect for us Kid in one room. Grandparents in their own. We had a great time with the kids. Even with out the pool. The little kitchen was perfect for us. We could see the grand-kids from our baloney
Dear rddoherty2, We are so glad you and the grandkids spent time at the beach. It was our honor and privilege to have you stay with us during this memorable time. We hope to see you again soon. Mark & Team
It was clean and quiet, but as a result of the pandemic they removed instructions and a list of tv channels from the room, which is understandable. They also removed pamphlets and tourist maps from the lobby, which is also fine. I was disappointed that the front desk staff at check out had zero recommendations for exploring the nature around freakin Seaside, OR. If hotel lobby kiosks full of helicopter coupons and nature preserve leaflets are a thing of the past that's ok, but it means we need better paid, more professional hospitality workers that are local and understand what the draw is for visitors to their community.
Dear h0llis51, I am sorry we were not as helpful as we could have been. The area is full of beautiful things to do from exploring Haystack Rock, hiking the Tillamook Head trail, or climbing the Astor Column. While some of these things were still closed, we could have offered a variety of things to do that were open. Again my apologies. We will endeavor to improve. Sincerely, Mark
Finally got time off work so we took a quick trip to the beach. Man what a disappointment. Maybe it was just the location of our room but we were woken up all night long from other guests. Waste of 245
Dear robertspandr, I am so sorry you experienced this. It seems cabin fever affected a lot of people during the Covid19 pandemic and everyone cut loose at the same time. That is not an excuse. I hope you come visit us again so that we may show you how awesome it is to stay with us and enjoy that time off! Sincerely, Mark & Team
My family and I booked 3 nights at Best Western in Seaside and we had a perfect time. The pool and hot tub were always clean and the front desk had plenty of towels to use. We had the king suite 1st floor ocean view and it was perfect for the 4 of us! The only downside was the king bed. It was so uncomfortable that it felt like we were sleeping on the ground. My husband actually slept on the murphy bed the rest of our stay because that was surprisingly comfortable! Overall, we will definitely come back in the future!
Dear mcrocks112, Thank you for taking the time to let us and the world know about your recent stay with us. We appreciate it and we appreciate you! We look forward to seeing you again real soon! Mark & Team
My review is not toward the staff or the cleanliness of the hotel. Those things are great, which is the reason why I gave it 2 stars. Let me first start off by saying that we wanted to plan a special trip to seaside with our 16-year-old and do the things we did when she was little. The only ocean view room that I could find was at the Best Western so I went ahead and booked it. I guess I should've paid more attention to the fact that there are dogs allowed in the hotel. I love dogs, please don't get me wrong. It's just that I don't want to listen to someone's huge dog barking constantly and running around above me. Our room was on the fourth floor and I was under the impression that dogs were only allowed on the first and second floors. Wrong! I could hear this dog running back-and-forth back-and-forth back-and-forth. Bark-bark-bark. If you add that to the fact that the walls are paper thin, it is a recipe for disaster. The paper thin walls are so bad that I got woken up at around 11 PM because the person above me decided that they were going to take a shower. It wasn't the sound of the water going through the pipes that woke me up, it was the sound of the water actually hitting the bottom of the bathtub. I could hear a screaming child, and people talking all hours of the night. We all woke up pretty crabby .....so I guess if you don't care about actually sleeping comfortably then you'll love it.
Dear Laylah, I am sorry you did not have a stellar stay with us. I appreciate this review and I appreciate you. This is not indicative of the hotel or our policies. I have reached out to you in order to make this right with you. Again, my apologies. Sincerely, Mark Hopman, General Manager
Hotel was clean and had a great location. Room was oceanfront and balcony. But NO Internet service and also expected a gas or wood fireplace. Fireplace was "Fake" just lights. There are other oceanfront hotels I would probably use
Dear GHH032020, I am so glad you found the hotel CLEAN- this is a top priority for us! You are right, the location cannot be beat! I am sorry you did not like the fireplace. I also apologize that the internet was not working for you. We hope you come back and give us another shot to provide excellent service and accommodations! Mark & Team
My husband and I decided to end our vacation with a couple of days on the beach. The view was amazing. The jetted tub in the window was relaxing. The fireplace was a nice touch. The bed was comfortable. The staff were friendly and professional. Be expecting a smaller balcony if you get a jetted tub. But there was enough space for my husband and I to see a couple of beautiful sunsets. When you pull up to the property, it looks dated, but the inside was great. There is a cafe in the hotel which has a full menu. Would absolutely stay here again!
Dear 667ellend, Thank you so much for this amazing review! It was an absolute pleasure having you stay with us! We look forward to having you stay again in the near future. Sincerely, Mark & Team
Great view and location!! It would be nice if there was a continental breakfast available. Can't beat the views and the easy access to the beach. Helpful and knowledgeable staff. Will definitely come back for another stay. Beautiful room with fireplace, kitchen, balcony!!
Dear bmebius2005, Thank you for this review! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
Was a little unsure about staying at this hotel, was our first time. From the moment we checked in we were greeted with friendly knowledgeable and attentive staff. Room was clean and comfortable. Great view. We had a problem figuring out the DVD player and Micheal came up to our room and helped get our movie started. I had a couple of interactions with Micheal he went above and beyond. Kudos Michael. We had Pizza in the restaurant which was really good. I have traveled all over the world stayed in some of the best Hotels, who would of thought right here in little Seaside Oregon I would of found a gem. Will be back for sure.
Dear N2112ENkarenm, Thank you for the kudos to Michael! We are glad you were treated well and had an awesome time. Thank you again for this excellent review. We look forward to your next stay with us. Mark & Team
There is nothing better in Seaside directly oceanfront that has everything one needs to relax and getaway and you don't spend a lot of money. I have been coming here every year for the past five years and I always return to the Best Western. Directly on the prom, location is prime. Walk to.all the shops and restaurants. Everyone is nice and accommodating. The only complaint I can find is the noise from outside the rooms. Some people are really rude and are not quiet at 2am when they are coming back from the bars but that isn't a hotel problem, but a rudeness problem by others.
Dear tmeans2020, Thank you for this awesome review! We are so happy you come back year after year! You are family and it is our pleasure to make sure you have a great experience each and every time! See you next year! Mark & Team
Just took off on a spur of the moment because I had the time and the weather was nice. I enjoy siting in my room looking out over the ocean with binoculars watching ships and fishing vessels. Relaxing.
Dear Jim, Thank you for letting us and the world know how your recent stay with us went. We are glad you had a peaceful and relaxing time. Just what the body and mind needs sometimes. We hope to see you again soon! Mark & Team
We were passing through for just one night and got this place on Priceline. Being off-season the rate was very good at 60 bucks all in. At that price I knew that we would be getting one of the rooms with a view of a wall and that was exactly what we got. But besides the view and being a little small, everything about the room was great. It was clean and all new looking. The bed was very comfortable. The bathroom was good. The TV was good. And they had a little bag of salt water taffy on the desk for us. The staff was also all very friendly. I definitely would recommend this place.
Dear Frank, Thank you for taking the time to write a review of your recent experience. We appreciate it and we appreciate you. I would suggest if you stay again at that fantastic rate, try upgrading to a view room- the views are amazing! Sincerely, Mark & Team
Best western Oceanview has hands down on the most beautiful views at a fantastic price. The staff cares and you know they do. They are friendly, rooms are clean and have just enough appliances to eat in if preferred. We love this hotel and feel fabulous and spoiled while we visit.
Dear Megan, Thank you so much for this review. I am sorry I missed you guys while you were here. I will see you next time for sure. Mark & Team
The location, staff, and the tub were fantastic!! The food wasn't great for the price, and the noise from neighbors was disturbing, (They weren't being rude, the walls are too thin.) Also you have to straddle the toilet to open the door and get into the shower. Without the tub with a view I would never go back.
Dear RachelL3020, Thank you for your candid feedback. We appreciate it and we appreciate you. We do hope to see you again! Mark & Team
Very comfortable with all amenities provided, the small restaurant on the property was nice also. The room was clean and tidy on arrival and we had no difficulty requesting more towels for showers and pool use.
Dear Kari Anne B, Thank you for taking the time to write this review of your recent stay! We hope to see you again soon! Mark & Team
This is a nice place to stay, great location on the coast, some rooms are ocean view, we had partial view the rooms are dated, our bathroom door had some chips out on the bottom but overall they have kept it up it is clean and the beds are comfortable. The manager was so nice he greeted me in the restaurant and helped me get a late checkout on his app the lobby was decorated nicely
Dear traceym5555, Thank you for this review. We appreciate it and we appreciate you! It was my pleasure getting you a late check out. We hope to see you again soon! Mark & Team
Facility had some issues east stairs were cluttered with tables and chairs a fire hazard. No continental breakfast. The staff did recommend restaurants they enjoy in the area. The elevators had children playing in them kinda annoying took average 7 minutes to go 5 floors.
Dear Explorer47914884325, Thank you for staying with us. We appreciate your feedback! I am so sorry about the elevators. I hope you tried our restaurant! We look forward to you having another great stay the next time you are in Seaside! Mark & Team
Nice, modern, clean and freindly place to stay! Lots of places nearby to check out and have fun! Close to beach. Good price for very nice quality hotel and room. Cafe was very good for breakfast. I can't believe this review app is forcing me to put 200 or more words in this field. Don't think I will do any more reviews.
Dear leeh3356, Thank you for posting a review of your stay! We appreciate it and we appreciate you! We look forward to having you stay with us again soon! Mark & Team
There was enough room for the four of us - a king bed plus a queen Murphy bed. Dog joined us too! The room was clean, had an ocean view. Fireplace and kitchenette in the room was nice. Everything was nice and clean. We enjoyed our stay at the Best Western!
Dear jsvalen, Thank you for this very nice review! It was our pleasure having you stay with us! We look forward to having you visit again as this is now your home away from home! Mark & Team
Remodeling going on while I was there. Never told about it when I called to book. Noise all day from the workers. Cutting tile was the worse noise started at 8:30am. Cold air coming in room all the time since I had no threshold on my door. Glad I cut my stay there & went to another hotel for less than half the cost of this hotel.
Dear sfwilk1, I am so sorry you did not have a stellar stay. It is true we were replacing worn carpet with tile as part of our improvements to the hotel. I hope you come back and experience the difference. Again, my apologies for any inconvenience our improvements caused. Mark & Team
One of the finer Best Westerns we have stayed at. The staff was very helpful, friendly, and efficient. Literally steps away from the beach, with all the amenities you need. We will definitely return to this place again and again.
Hotel staff consistently wonderful, cheerful and professional. The food in the restaurant is reasonably priced, convenient and of quality. I travel with dogs and as such walk them a lot. Easy exit, lots of pet disposal bags around hotel. Beach right out your door. You can't ask for more in a hotel. This is a 'paradise'
Dear djkronjr, Thank you so much for taking the time to let the world know how your recent stay went. We appreciate it and we appreciate you. We look forward to your next stay with us! Mark & Team
My husband and I come to this hotel every year at least twice. The restaurant down stairs is great. The menu staff and food is always exceptional. We love this place especially during the winter storm months. This hotel is right on the beach. Wave watching , people watching and the big tub has us coming back more and more often. The fact you never have to leave the hotel is great. The restaurant has 2 fire places that make things extra cozy and inviting. The staff throughout the building is fantastic.
Dear Shantrell, It was an absolute pleasure having you stay with us. We love it when our guests come back time after time and have amazing experiences! We can't wait until you come back again! Thank you for being our guest! Mark & Team
Really enjoyed our stay and loved the fireplace, kitchen, and comfy king bed. Loved the ocean views and convenient location while still off the main drag a bit. Restaurant had nice variety of options for reasonable prices. Staff was friendly and helpful.
Dear LightPacker315794, Thank you for this GREAT review! We appreciate it and we appreciate you! We look forward to your return trip for another fabulous stay! Sincerely, Mark & Team
For a number of years, my family and I have made a trip to the Best Western in Seaside at Thanksgiving. Even now with adult children, we make the trip because it is an opportunity for us to disconnect from the fast pace of living and reconnect with each other. Whether we overdose on football games, walk (or run) the beach, do some shopping at the outlet mall, or just relax and watch the sunset with a cocktail, it is thoroughly enjoyable and the Best Western is the best place to stay while we do all of this. This year, the weather was quite nice (even got in two rounds of golf!) and looking out on the sun sparkling on the waves from our balcony was grand. If this sounds like something you would enjoy, try the Best Western in Seaside at Thanksgiving yourself!
Dear thomasdU5102KN, Thank you for allowing us to be part of your tradition! We appreciate it so much! We can't wait to see you next year! Sincerely, Mark & Team!
This is my third straight visit to Seaside over Thanksgiving weekend and have stayed in different hotels each time. Next trip will definitely be staying here again. If you want the Ocean view room, you have to be sure that's the room you choose, very much worth the extra few bucks to wake up to that kind of sight! If I had to complain about anything, it would be that they don't offer a complimentary breakfast, but the restaurant on site does have decent food for purchase.
Dear j-man1970, You are right! The ocean view rooms are so amazing! Thank you for staying with us and letting the world know of your experience! We look forward to having you stay with us next Thanksgiving! Mark & Team
This Best Western has a fantastic location on the Seaside promenade. Super friendly staff and a beautiful view made for a nice stay. We loved the fireplace, kitchenette, and also the downstairs cafe. The hotel is older, but our room was nicely updated. And we didn't hear any noise from neighbors aside from people in the hallway. Plus we had a really comfy bed.
Dear BlueHeron43, Thank you so much for this review! It was our pleasure and honor having you stay with us. We appreciate you. We hope to see you again soon! Mark & Team
Renovations in the hallways were not known until we arrived. A reduced rate during renovations should elicit a reduced rate. The fireplace is not real. Restricted water supply in the bath sink but unrestricted in the shower that can't be reduced. The beds were very comfortable and the staff were friendly.
Dear GlobeTrotting681687, Thank you for taking the time to let us know about your recent experience with us. We are glad you found the beds comfortable and our team members friendly. You are correct, improvements to hotels are necessary and happen often. The rates during this time had been lowered for any inconvenience experienced. we hope you return when this project is done to see the amazing new improvements! Mark & Team
This stay was not like my traditional stay(s) at a BW. This hotel didn't not provided a free breakfast in the morning, prior to making reservations I was not warned of construction going on, no AC in rm
Dear alaska19841, I am sorry to hear you did not have a great time. You are correct that we do not have the traditional free breakfast as we offer a "made to order" customized to our guests. We are also upgrading our hotel at this time by putting in porcelain tile instead of carpeting in order to give our guests an exceptional experience. This is only happening during day hours. The current temperatures are 30 degrees at night and 50 degrees during the day. We are looking to get a/c in 2020. We hope you will give us another chance to show you how awesome it is to stay with us. Sincerely, Mark & Team
The room was very nice, my wife enjoyed the jetted tub looking out at the ocean. Close to food and shopping, friendly staff and great amenities. Will rate this location A+! First time at this location and won't be our last!
Dear Journey172826, It was an honor and a privilege to have you stay with us! We hope to see you again very soon! Mark & Team
I spent a week here for work. The rooms were extremely clean and had surprising amenities like stoves and kitchen sinks. My room also had a direct view of the ocean. I've stayed at many other major hotels in Seaside and this is by far the best experience I've had.
Dear christophwbentley, Thank you for the GREAT review! We appreciate it and we appreciate you! We look forward to seeing you again soon! Mark & Team
This is the second time I've stayed at this hotel and both experiences were fantastic. I love that it is so close to the beach. Just a short trip out the side door and across the boardwalk and you are walking on sand. I bring my dog and it's so nice to have the front desk give him a doggie treat bag. I stayed in a room with one King Bed and a Murphy bed. The Murphy bed was really comfortable. It was a really nice room with a gas fireplace and kitchenette, I will definitely stay in that room again!
Dear boscoismybff, Thank you for this AWESOME review of your recent stay with us. We are glad both times you stayed were fantastic! You are right, we are right on the beach and the murphy beds are comfortable! We look forward to your next stay with us! Mark & Team
Our group has been using the Best Western in Seaside for several years, & the customer service, attention to detail & attitude of caring & concern has been outstanding, especially this year. This year we had over 240 & meetings, events & meals every day for eight days. Tiffany & her Assistant Emily went above & beyond in every way to provide us with top notch service, especially showing concern for the elderly & disabled. I am pleased to give them the highest review & recommendation possible. They do a truly fantastic job!
Dear LCGSF7, Thank you for recognizing the talents of Tiffany and Emily- they are true compassionate team members we are lucky to have! We are grateful and honored that you chose to stay with us and we look forward to your event next year! Sincerely, Mark & Team
The service is friendly and efficient. Rooms are standard Best Western, but the ocean views are special! We like being directly next to the Prom. There is no standard free breakfast, but we arrive by car so we can bring our own.
Dear jamin764, Thank you for this review and for staying with us! We appreciate your feedback and we appreciate you! We hope to see you again soon! Mark & Team
Last minute trip to Seaside. We've stayed at this location before. We like the proximity to the ocean. It has a pool, which is nice for the kids. The kitchenette is a nice option too. We didnt eat at the cafe, but checked out the menu Lots of good options .
Dear Amy, It is good to hear you have stayed multiple times and continue to use us as your go to option! We look forward to your next stay with us! Mark & Team
I frequently come to Seaside for conferences. I have stayed at several "conference hotels" close to the Convention center. While not immediately next to the center as some other hotels, BW is only a couple blocks way. I didn't pop for an ocean view but the room I had was adequate for my conference needs. The restaurant lounge was first rate and open till 1000pm. Good espresso drinks and baked goods.
Dear bluemoon937, Thank you for this kind review! We are glad you stayed with us and hope to see youi the next time yyou are in Seaside! Mark & Team
We had a ground floor ADA room, not on the beach side but nice and comfortable and quiet. We enjoyed the discounted breakfast and ate from an excellent menu.The hotel had plenty of parking, necessary in Seaside, The street are narrow. We also enjoyed excellent meals at some of the other restaurants in town.
Dear David, Thank you for this review and for staying with us. It was our honor to serve you and we hope to do it again soon! Mark & team
The Best Western Plus Ocean View as easy to find, quick check in, comfortable and clean room and faster check out. Had a delicious breakfast at the bakery cafe (the cheddar cheese on my breakfast sandwich was AMAZING!). We used the stairs to get on the sidewalk and onto the Prom and were easy walking distance to the main street. Not sure when I'll be back in Seaside but would love to stay here again!
Dear 61Lizard80, Thank you for staying with us. We hope you come back soon and have another amazing cheese sandwich! Mark & Team
Beautiful view. Right on Dunes next to Prom which leaded you 3 blocks to downtown shoppes and restaurants. If you happen to order romance package. Call ahead to verify and remind. I questioned at check in and was told ready to go. (Not) VERY DISAPPOINTED!!
Dear John, Thank you for taking the time to write this review. We are glad you had a beautiful view! We are so sorry we dropped the ball regarding the romance package. This is 100% on us and we take full responsibility for disappointing you. We hope you will come back and give us another shot at exceeding your expectations! Sincerely, Mark & Team
We've stayed here before because some of the rooms are large and well-equipped and sport incredible views from the balcony. However, some of the other rooms are small and dark, so remember you get what you pay for. The restaurant offers tasty food, but you have to order at the counter and the room itself is chilly due to its proximity to the front door. In fact, most of the rooms open to outside corridors, so prepare to be cold when moving around in the hotel. Because we upgraded to an oceanfront room, we had a kitchenette, a "wall bed" (turns into a couch by day), and a balcony. We watched amazing sunsets and had a full view of the beach. The moral? Pay for the ocean view.
Dear Sue, Thank you very much for staying with us! We appreciate you and the insight you provided to the world with this review! The sunsets are amazing and nothing beats an ocean front room! We hope to see you again in the near future! Mark & Team
We had a lovely room with a balcony and small kitchen. The beds are very comfortable. Everything was clean and neat. Very pleasant. We did not care for the restaurant because you have to order at a counter and the process is confusing. We had breakfast and it was good, but we would not go back to the restaurant.
Dear Sheryl, Thank you for staying with us. We appreciate it and we appreciate you! I am sorry we did not make clear the restaurant process and will try harder in this area. We are glad we exceeded your expectations regarding the cleanliness of the room. We look forward to your next stay with us! Mark & Team
We were very impressed and extremely happy with this property. The room was quite large and the bed was wonderful. The only drawback was the fact that breakfast was not included with the cost of the room.
Dear GrandmaBeelee, Thank you for this amazing review! We were honored to have you stay with us and we hope to see you again soon! Mark & Team
Wonderful location! Hotel is right on the prom and the beach is just out the door. Our room was clean and well maintained. The hotel staff were friendly and welcoming. Our only negative was the onsite cafe. For the price of the meals we felt like there should have been table service, rather than having to order our meals at the counter. After our food was delivered to our table none of the restaurant staff came by again, to make sure everything was okay. We were very disappointed with the cafe and will eat elsewhere if we ever stay at this BW in the future.
Dear Kayla, Thank you for this FABULOUS review! We are so glad you found the rooms clean and well maintained! I am sorry we fell short in meeting your expectations in the café. We will use this review as a training tool to improve our services! Thank you again and we hope to see you again! Mark & Team
My wife and I were combining a 50th anniversary trip with an annual church Festival trip. The Best Western Seaside was comfortable, our view of the ocean was great, and the service at the motel was excellent.
Dear Tex48Cali45, Thank you for staying with us! Congratulations on 50 years of marriage! We hope to see you back next year for another enjoyable stay! Mark & Team
Loved our ocean view room with hot tub and fireplace! Perfect location. Loved falling asleep to the sound of the ocean. Clean accommodations. Small balcony held two chairs and a small table. Nice spot for wake up coffee.
Dear jcslavens, Thank you so much for this GREAT review! We are glad you found the room clean- we take great pride in the cleanliness of our rooms. There is nothing better than falling asleep to the sound of crashing waves! We hope to see you again soon for another great experience. Mark & Team
We got an ocean view room on the fifth floor. There were 3 of us using the King and Murphy beds. The view of the beach was outstanding. The room was spacious and all amenities were working fine. Would recommend to anyone looking to get away for a couple of days
Dear Greg, Thank you very much for his review! It was our pleasure and honor having you stay with us. The rooms are indeed spacious and the views are outstanding! We look forward to having you stay with us again in the near future! Sincerely, Mark & Team
We reserved a 'view room' and were quite happy with it. Looked out over the water, view of one of the bridges and a bit of the boardwalk area. Second floor, quite, easy enough parking for the van. Elevator access. Clean and comfy. We would stay there again. The supplied breakfast was really decent, more than I expected.
Dear gord320, Thank you for taking the time to write a review of your recent stay with us! We appreciate it and we appreciate you! We look forward to your next stay with us! Mark & Team
We had a ocean view room with a pull down bed. The view was great, and definetely worth the extra money to look over the beach. During the event I was there for the manager (Mark) came down several times to ensure that we had everything we needed. I'd definitely check out the restaurants in town, but the in-hotel cafe is very good too.
Dear Frostbitefox, Thank you for this GREAT review! It was our pleasure hosting your event and having you stay with us! We hope to see you again soon! Mark & Team
My husband and I went to Seaside mid-week last week. We went down for a presentation for World Mark Destinations. We are World Mark owners, so whenever we are in Seaside we stay at their property. We were so pleased with our stay at Best Western Plus. We had a cozy room on the fifth floor with a view of the ocean. The days were full of beautiful autumn weather that the Pacific Northwest delivers in the fall. We sat on the balcony and absorbed the sounds and smells of Seaside. Everyone in the facility was so friendly. The check-in was easy as well as check out. I was impressed with the cleanliness of the entire facility. I don't know if remodeling has occurred recently, but the lobby as well as our room was very welcoming. If anyone needs a place to stay in Seaside, I would HIGHLY recommend staying here. It is close to the shops and restaurants, yet far enough away to enjoy the sounds of the ocean in quieter surroundings. We found it enjoyable to watch people walk up and down the promenade with their families and dogs as they soaked up the sun. Definitely check this place out!
Dear Sheryl, Thank you for this outstanding review! You described the hotel, rooms and area perfectly! It was our honor and privilege to have you stay with us. We hope to see you again soon! Sincerely, Mark & Team
If you want an ocean front room book it and don't expect an upgrade. Stayed here enough to know you need to book what you want and pay. I like at least a 3rd floor room or else people walking by can look in your room. The rooms have balconys. The parking is kind of tight if you have truck. Walk to the main part of Seaside and fabulous long boardwalk to walk or bike. Next time I want to bring my bike!
Dear BunnieinOregon, Thank you for this review. You gave great advice- book the room you want from the start and you will not be disappointed! Thank you for staying with us! We hope to see you soon for a return visit! Mark & Team
We took a weekend get away with absolutely no hotel reservations anywhere at all on our destination route this hotel had one room left it was the economy room it exceeded the cheap room expectations. Will definitely stay here again when visiting.
Dear Linsey, Thank you for this review. We are glad our last room exceeded your expectations! We hope to see you again soon! Mark & Team
This is a beautiful & quiet property right on beach and just far enough away from town but close enough to walk. Rooms are a bit expensive especially for off-season and no breakfast included however, there is a reasonably priced restaurant/coffee shop/lounge on site that was adequate. Staff was excellent but we kept experiencing key problems-we had to go to front desk 7 times over the course of 3 days to have our cards mre-keyed. Aside from that frustration we enjoyed our stay.
Dear Connie, Thank you for taking the time to review your stay with us. We do apologize for your key issues. We are glad you enjoyed your stay and hope to see you again soon! Mark & Team
We needed to get away from the city for awhile and chose Seaside as the place to do it. We stayed in a full ocean front room with a jacuzzi. The room is large and also has a fireplace. What I loved about the room? The king size bed was very comfortable. The television is large. The place was very clean. We were on the fourth floor. It was very quiet. What I wasn't so hot about? The jacuzzi is impossible to get in and out of, plus it is very noisy. I used it one time, but never again. We will get another room next time we go. The DVR's universal remote did not work on our unit. So we ended up not using it while we were there. The front desk was nice enough to give us a discount off our room. I enjoyed our stay here and especially the front desk and the housekeepers. They were very friendly and we will be back.
Dear Krismaer53, We are so glad you had a GREAT time creating positive memories during your stay with us! We look forward to your return trip and creating more memories to cherish for a lifetime! Mark & Team
We received a free upgrade to a seaside room so we had direct access to the beach. This is a well maintained hotel with an excellent staff. Everything worked as it should and the up-to-date rooms exceeded expectations. The room was quiet and the beds were comfortable. The hotel was the best value we found anywhere up and down the Oregon Coast.
Staff was great. View from our balcony was awesome. The cafe was great. We ate and had drinks there throughout our stay.the best kept secret in Seaside. The hotel in general is loud, we could easily hear the couple next door coughing, talking and having what I could only describe as a loud, frantic coupling! Pets other than service dogs were allowed, which I did know but I had no idea that we would be surrounded by them, barking at all hours of the day and night. 3 stars is for the great staff, the proximity to a great cafe and the great view. The dog noise and paper thin walls were just too much for us. We will not be staying again.
Dear loriaaron3, Thank you letting the world know how awesome the view is, how great the staff are, and how great the restaurant is! You are right, we are pet friendly and rely mostly on the owners of the pets to respect the hotels quiet time so that all our guests have a great time. I am sorry this did not happen during your stay. We hope you reconsider and give us another shot at winning your loyalty! Sincerely, Mark & Team
We have stayed here twice so far. Great rooms with view of the ocean. Place was busy as they had their conference rooms booked. Easy access to the beach. A nice walk to the Seaside turn around. Lots of restaurants and shops. Staff was very friendly. Rooms were clean and a little bag of tangy from the cleaning staff was a nice touch. Also a discount coupon to the on site cafe.
Dear Stay65615896386, Thank you for staying with us so many times! We appreciate you loyalty! You are family now, of course! We look forward to seeing you again soon! Mark & Team
Loved it. Great location - I would not choose a room with a jacuzzi - would instead opt for the larger balcony. Great view and right on the beach. Service was very good but I would not recommend the restaurant.
Dear Doug, Thank you for staying with us and providing a review of your stay with us. We appreciate your feedback. We look forward to your next stay with us! Mark & Team
Beautiful view of the ocean and the mountains. Close to the beach. LOVE that the windows open an you can breathe in all the fresh air. Room was clean and spacious. Staff was professional and helpful. Overall very nice.
Dear 565robyng, Thank you for letting the world know about your stay with us here at the Best Western Plus Ocean View Resort! We loved having you stay with us and look forward to your next visit! Mark & Team
The entire staff at this hotel are truly accommodating and friendly to all.. From the moment we checked-in at the front desk we were greeted by friendly people who had relatives in our area back home. We will certainly return to this hotel again and again.
Dear Cathy, Thank you so much for this awesome review! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
I love this hotel. It's right on the Promenade, but more residential than downtown. We can walk the beach, and then go to our favorite coffee shop- Seaside Coffee. We use the Seaside BW as a home base for visiting Oswald West Park, exploring trails and rivers, and playing on the beach. They have always been great at accommodating our needs.
Dear B9162UWstevenb, Thank you for staying with us! We love being "home base" for guests wishing to explore the North Oregon Coast! We look forward to your next stay with us! Mark & Team
This is the only place we ever want to stay at while in Seaside Oregon. The view from the in-room Jacuzzi is Amazing. The rooms with the Ocean Views are Fantastic and the hotel staff are Wonderful to work with.
Dear cherryorchard2112, Thank you for this GREAT review! You are right, the Jacuzzi rooms are great for the view and romantic getaways! We appreciate you and hope to see you again soon! Mark & Team
We wanted to stay somewhere overnight and chose Best Western Plus Ocean View. Although we did not have a full ocean view, we had partial view which in my opinion is better, because we not only had a good view of the ocean but a view of Gearhart to the north and the mountains to the east, also views of nearby houses. It was the best of all worlds. The room was nice size and had a nice balcony although the bathroom is small but very clean. The service people are nice and the check in was very easy.
Dear Tracey, Thank you for this detailed review of the view from your room. You hit it spot on and described it beautifully. It was our honor and pleasure having you stay with us. We look forward to having you stay with us again very soon! Mark & Team
We didn't like the first room we were assigned. The hotel was full, so we couldn't move until the second day. But a staff member cheerfully helped us fine a fifth-floor room with an ocean view for the next two nights. She also gave a coupon for a free meal in the cafe. The staff in the cafe, where we had breakfast and a dinner, is friendly and helpful. The breakfast buffet was good and worth the price, especially with the 10% discount coupons we were given. We would stay here every time we visit Seaside.
Dear Jack, Thank you for writing this review of your recent stay with us. We are happy we could het you into an awesome room for the remainder of your stay! We look forward to your next visit with us. Mark & Team
It is right on the walk by the beach,alittle bit from the circle.Older hotel,staff was nice.Decent size rooms.Beds good. No A/C. Balcony. No breakfast,get discount with restaurant. Have a bakery there too.Which was good. Hotel rates alittle pricey,but I guess you pay for location & everything is in walking distance.I would stay here again..
Dear vicsdahlias, Thank you for this review. Thank you for the kudos to the staff. We hope to see you again soon! Mark & Team
Stayed here two nights last week. What an amazing place to stay! The entire place is beautiful and very clean! Enjoyed a wonderful ocean view and such easy access to the beach. Highly recommend this place.
Dear Karin, Thank you for spending two EXCELLENT days with us! We appreciate it and we appreciate you! We hope you come back and visit us again soon! Mark & Team
Love staying here when I visit Seaside. The hotel is right on the beach and is a shirt walk to whatever you need. Also, if you manage to get a ocean view try to get a room higher up the view is breathtaking.
Dear Ryan, Thank you so much for staying with us! We enjoy hearing how GREAT a time our guests have. You are right- we are on the beach and the views are breathtaking if you opt for an ocean view on a higher floor! We look forward to your next stay with us! Mark & Team
Beautiful location. We were in room 303 which is an ocean side room. Hot tub and whirlpool in the room. Has a nice little balcony with a couple chairs too. Checking and out were super easy. Room was large, clean and comfortable. Hotel is well kept up. This was our second time staying here and would stay again in the future
Thank you Joebob, for this OUTSTANDING review! Thank you for being a repeat guest. It is always a great feeling to know our guests have a great time and have fond memories of staying with us. We will host your visit anytime! Mark & Team
We had a small room on the hallway, so our room experience was just ok. Spend the extra $$$ for a larger room and any kind of view. Check in was extremely slow, they had 2 people working at the check in desk, but only one was actually helping people, so it too way to long, over 20 minutes just to check in!! Our room had a South facing window that would not open. A horrible feature, those windows need some way to open and get some fresh air in!! Location is nice. Parking is plentiful. The breakfast at the cafe on site was good both days we were there. A bit pricey for what you got.
Dear I114YPtimb, Thank you for this review. I am so sorry check in did not go faster. We will address that internally. I am sorry if the windows did not appear to open. All our windows do open- they have safety locks to allow narrower openings that can be adjusted upon request. I do hope you return and perhaps select an ocean front room. Sincerely, Mark & Team
Stayed during Labor Day weekend...This property is right on the beach and less than a 5 minute walk to the center of town where everything is at....paid over $300 including taxes for one night... The front desk was very friendly and professional. They even helped us with directions to Cannon Beach and places to park. The rooms were larger than standard. The beds had clean and crisp white linen, fluffy pillows, and was very comfortable. The AC was not fully functional so a fan was available. The room was on the second floor which looked out to a parking lot and people walking to the beach. There was plenty of free parking, except when you got in after 8pm. Breakfast had scramble eggs, bacon, sausage, potatoes, cereals, toast, fruit and pastries. You have to pay for the plates before you can have breakfast...The staff at the breakfast area seemed preoccupied and unhappy. Overall, it's if it wasn't for its location at Seaside, I probably would consider other properties at this price...Definitely book earlier and request a room with a beach view if you decide to go.
Dear WTravelerSeattle, Thank you for this detailed review. I do apologize for letting you down in the service area of breakfast. We will use this review as an opportunity to improve. We appreciate your feedback and we appreciate you. Sincerely, Mark & Team
Hands down the best resort hotel in Seaside. Wonderful staff, pet friendly, on the beach, and conveniently located close to downtown, where you have a variety of restaurants to choose from. Well lit parking lot. I've stayed here a dozen times and have never had a bad experience.
Dear djkronjr, Thank you so much for this review! It is nice to hear we consistently provide a clean and friendly experience to our guests. We look forward to your next visit with us! Mark & Team
This hotel is nested right at the beach front. It was with walking distance from all of the attractions. Best Western had the best price for the location and quality of service. Staff were helpful and polite and the atmosphere was very welcoming.
Dear Bell0627, Thank you for taking the time to write this great review! We appreciate your positive comments about the quality of service. We agree that we have the most welcoming, helpful, and polite staff anywhere! We hope to see you again soon! Mark & Team
Ok, let's start with the bad: Minus one star- no internet in the rooms....I paid $300+/Night and no internet? I had to use my hotspot on my phone. Minus one star- for the price of a boutique hotel in Seattle Hotel during their peak summer season, I overpaid to stay at a 2 star hotel at best. The hotel is lucky that they're in a such a prime location. Room and the bathroom are tiny!!!! Minus one star- No AC! Yes, the rooms get hot during the summer and the fan doesn't quite cut it. Minus one star- No free breakfast. For that rate I paid I should be getting SO much more amenities. The Positive: One Star LOCATION!! Right on the beach, away from the other hotels. One Star: Rooms are cleans and I like how they had a desk with a chair and a mirror in front of it so I can do my make up. One Star: Beds are so comfortable and linens are awesome.
Dear marathonergirl, Thank you very much for this review. You are correct, the hotels in Seaside along the beach rarely have a/c. However, we are going to have it. Soon we will be one of the few hotels in Seaside with a/c! I apologize the internet was not working for you. We are looking into better options in this area. I am glad you found the location great. We receive many compliments on the cleanliness of our rooms and I am glad you found them clean as well. The beds and linen are pretty awesome. We hope you give us another chance to win your loyalty! Sincerely, Mark & Team
Disappointed by this facility, dont waste your time or money here. Constant noise from staff in the early morning hours. Lack of intelligence displayed by staff and disingenuous respose when questioned about an issue.
Dear dboyack, I am so sorry you did not have a great time staying with us. Our staff typically begin their duties at 9am. We will make sure they are aware of the guest comfort when performing their duties. We thank you for your feedback. Mark & Team
During our two days here, this hotel seemed to have more people and pets per room than anyplace we have been to. This Best Western is very welcoming to young families with pets. It is right on the beach and very closely located to all of Seaside's other attractions. Quality of course is measured against personal expectations, so if you are single or a couple looking for a quiet vacation spot on the beach, then this Best Western probably is not for you.
Dear Q3963NXerikr, Thank you for this review! You are right, we are the most popular hotel in Seaside! We are right on the beach, close to all Seaside's attractions, and are pet friendly. We have an amazing restaurant on site and greet all our guests like family. We do have jacuzzi rooms for the romantic getaway as well as larger rooms for families. We hope you come back soon and try us in the off season when the town is not so crowded. Sincerely, Mark & Team
I chose the economy small room - i knew exactly what i was getting and it is super homey for a single person or couple. You have everything you need in a compact space. I chose this room because i wanted Air Conditioning, but it also had a ceiling fan which i thought was amazing. I also knew I would only sleep there & shower. The bed was comfy and I got some great sleep, except for the last night when someone checked in really late and talked REALLY loud. I was on the 5th floor and enjoyed the open hallway and the weather was perfect! I knew I was coming during high tourism, so the price was still reasonable compared to many other hotels up and down the coast that didn't have AC in the rooms. Its location is perfect to visit everything on the northern side and I even drove down to Oceanside one of my days. The cafe on site was reasonable and ate there some of the time and then in downtown Seaside. Plenty of pretty views to see, even if you don't have ocean view. Thanks so much!
Dear Chadwina, Thank you for this review! You described our small rooms perfectly- comfy beds, a/c, small, and economical as compared to other rooms and hotels. We are so glad you had an AMAZING time! We hope to see you again soon! Mark & Team
This is the smallest hotel room that I've ever stayed in. It had a window but that window faced the interior hallway. The room was connected to another suite. I could hear every conversation had in that next room through the thin door. The price for this incredibly small room was way too high. I will not stay at this hotel again and will not recommend it to anyone. The one plus was that the staff is very friendly and courteous.
Dear Josh, Thank you for this review. I am sorry you did not like the small economy room reserved. We do have many other room types to choose from including full ocean view rooms with electric fireplaces and kitchenettes. I have reached out to you separately in order to discuss your stay. Sincerely, Mark & Team
This is a perfectly situated hotel. Right on the beach and well kept up. Close to all the amenities. You can easily walk to get anything you want, including direct access to the beach. Location is perfect. Try to get a beach side, ocean view, room if possible. We stayed in a 3rd story room with a Jacuzzi tub facing the ocean. We relaxed in the jetted tub watching the sun set. Absolutely wonderful. A little expensive but very nice.
Dear Maps661851, Thank you for this GREAT review! It was an honor to be able to serve you and have you stay with us. We look forward to your next stay with us! Mark & Team
This honestly is the best hotel experience I've ever had. We stayed on the fourth floor with an ocean view and it was absolutely incredible being able to wake up to the ocean every morning. All the staff was genuinely very kind and I was blown away at the level of customer service. It felt like I was staying at a friend's house. The breakfast was really good, the lobby is beautiful, and my housekeeper Magali was incredible. Definitely recommend this hotel to others.
Thank you so much Hannah! We agree, there is nothing better than waking up to the sights and sounds of the Pacific Ocean right outside your room! We do have the most amazing staff! Thank you for staying with us. We hope to see you again soon! Mark & Team
The front desk staff were amazing here, with easy check in and immediately helped when I had a concern. Manager was also welcoming and I felt as though I was family. Gorgeous views from the Ocean view rooms, watching the 25 - 30 beach camp fires glowing at dusk. I'll be back!
Dear Dave, Thank you for this amazing review! We appreciate it and we appreciate you! We look forward to your return trip for another awesome stay! Mark & Team
Best place to stay for a relaxing vacation. Views were amazing. Staff and location outstanding. Walking distance to everything. Would highly recommend for anyone wanting a great Oregon coast experience.
Dear lswelt, It was an honor and a privilege having you stay with us. Thank you for this outstanding review! We hope to see you again soon! Mark & Team
50 years ago we spent our honeymoon at Seaside. We returned this month with our children and grandchildren to celebrate our 50 years. By mistake, the hotel had not given us enough rooms for our first night. We were very disappointed and something had to be done. Mark, the general manager, saw our frustration and determined to “make things right”. He apologized for the mistake and immediately begin to make our stay and celebration special. The hotel staff were friendly and professional. Our rooms on the top floor were beautiful and clean. Although we got off to a rough start-our family definitely enjoyed staying and celebrating our 50 years of marriage. We look forward to going back!
Dear Ken, Thank you for this amazing review! Congratulations on 50 years of precious memories! We are so glad you spent it with us. You and your family are awesome! We look forward to having you back again soon! Mark & Team
Our family has been going to Seaside, Or for 6 generations. In the past we have had annual family gatherings at this Best Western Resort. This was our first visit in about 5 - 7 years and it was really a big disappointment. The quality of the facilities, particularly the restaurant has declined. Overall this is a resort that appears to be on a downward spiral. Too bad because its location is outstanding.
Dear lhochm397927, We are saddened to hear you found the restaurant less than what you expected. Since your last visit 5-7 years ago, we remodeled the restaurant with a completely new concept. Additionally, we have remodeled the elevators, guest rooms, hallways, banquet facilities, and painted the hotel. We will be adding amenities in the near future as well. We do hope you come back and experience us all over again! Sincerely, Mark & Team
So this stay was for our anniversary. Overall it was ok. Room was clean, view of the beach was nice. But what motel does not have air conditioning or free breakfast now days? The room was hot and stuffy when we checked in. The front desk had this suggestion: open the balcony door, turn on the ceiling fan and open the room door to allow for a cross breeze. No, that is how people get murdered and robbed. We did open the balcony and the fan, which did alright. But a free continental breakfast would have been preferred over the mediocre high priced cafe.
Dear SarahgW8576WA, Happy Anniversary! I am sorry we did not have a/c in all the rooms yet- we are working on this. We choose to offer a high quality made-to-order breakfast at a reasonable and discounted price from the on site restaurant rather than the standard free breakfast hotels offer. We do hope you come back and see the improvements on your next anniversary! Sincerely Mark & Team.
Good location. Had an ocean side view...was fantastic! Room was clean. Beds were good. We were travelling as a family of 5 - room was a bit tight for that. Bakery on site was great. Pool/hot tub and the exterior of the hotel could use a refresh.
Thank you so much, Roadtripn5! It is always a great feeling when our guest have a great time! We hope to see you again the next time your travels take you to Seaside! Mark & Team
This hotel is seriously in need of renovation! We paid $260 for an ocean view room and there was no a/c just a ceiling fan and a portable unit, yet the hotel has a plus designation. The room though clean had a musty smell on entering. The shower had serious leaks and soaked the bathroom floor, which previous guests must have informed reception about and of course housekeeping would be aware. There was no breakfast included, which was a first for us having stayed at many Best Westerns.
Dear Chakab33, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. You are correct- we do not have a/c in our ocean front rooms. We are planning on getting a/c, soon. I am sorry the room smelled musty- we have been full nearly every day since June 1 and will check out how this can be. This room will have the shower area caulked as we found the water leaks from under the shower door. I am sorry you experienced this. We do offer breakfast, however, it is not complimentary- we cook to order as we feel this is a better more personalized experience. We do charge for the higher quality food. We will be using this feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mark & Team
Very friendly and helpful staff. Spotless room with a fabulous view of the ocean. Walking distance within all of downtown restaurants and shopping. Seaside is a great town for couples and is very family friendly.
Dear Travelersaga, Thank you for a wonderful review! It was our honor and pleasure having you stay with us! We look forward to your return trip to Seaside so we can do it again! Mark & Team
Great facility, great staff, very accommodating. I would not hesitate to stay here again. Fact is, over the years we've stayed at this hotel at least a dozen times but not for many years. The rooms had been updated but felt the same comfortable place it always was.
Dear 471rick, Thank you for being a frequent guest! We appreciate it and we appreciate you. You are now family! We look forward to your next visit to your home away from home! Mark & Team
I preferred the partial view ocean rooms. Still a huge ocean vista, but shaded from facing west during afternoon sun. Quieter at night. The BW Seaside was very comfortable. So cool, no AC in room, just open balcony slider. Fan provided, wont be needed.
Dear goodadvice99, Thank you for this review! We agree, most of the time a/c is not needed. The partial view rooms are pretty amazing and do not get the afternoon sun! We are glad you had a great time and hope to see you again soon! Mark & Team
While this hotel is located on the beach and there are cool breezes from the ocean it still should have air conditioning. We had a mountain side room on the third level and it was very hot. The windows were missing screen as and only opened slightly and there are heavy drapes blocking any air that may otherwise enter the room. Huge fans are provided so they know this is a problem. The fans simply blow around the hot air. We booked a room with two queen beds but got a room with a king bed and a Murphy bed that drops from the wall. Which is much less comfortable. The room was big but they do not make good use of the space. The bathroom was small and does not have a sink outside the shower space which is much preferable. The lady at the front desk was accommodating but seemed very grumpy which i'm Sure is due tot he fact that all of the guests were complaining about no air. We tried to make the best of the beach but had to carry our own chairs out to the beach and return them to the front lobby. We built a very small fire with the wood they provided for $7.50. For the price of this hotel which is twice what we paid for other Best Westerns I expected much more. They say they are getting air conditioning put in but I would verify that it is working before booking this hotel.
Dear Roger, Thank you for letting us know how your stay went. I am sorry you did not enjoy the hotel or its amenities. We are planning on getting a/c throughout the hotel. We want every guest to have the best stay and fond memories of their experience with us. I am sorry we failed to provide that for you. Please reach out to me at 503-738-3334 to discuss further. Sincerely Mark Hopman, General Manager
We thoroughly enjoyed our stay at the Best Western Plus Ocean View Resort. Lovely views and a great location by the sea. Very clean hotel with nice amenities. But the highlight were the kind and helpful staff. Special thanks to Chuck, who helped us when we missed our bus home by allowing us to rebook our bus reservation and called around Seaside to find alternative lodgings for the night.
Dear E A, Thank you for taking the time to write a review of your recent stay with us. Chuck is a Rockstar, we are proud to have him as part of our team! We hope you return soon for another great experience! Mark & Team
This hotel is right on the boardwalk, steps from the sand. Couldn't have a better location!! Rooms are clean, sufficiently spacious, and my room featured a gorgeous fireplace (I stayed in a room with a king bed and a queen murphey bed). I was expecting it to be somewhat noisy at night being so close to the beach, but I was pleasantly surprised that, even with the door open at night, it was quiet and serene. Also, the hotel breakfast was delicious (I recommend the donuts!!). I would definitely recommend this hotel!!!
Thank you 17jillian, It is always a wonderful feeling when our guests have a wonderful time and make positive, lasting memories of their stay with us! We hope you return soon to make more memories! Mark & Team!
Overall good stay. Can tell hotel is older. It is right on the beach which is nice. But for the price it could use some updating to rooms, balconies, and hallways. Offering of wood for beach fire was a nice thing to have available. Decent stay for area but price vs quality of room could be better.
Dear Abbs2250, Thank you for staying with us and thank you for your feedback. We appreciate you and hope to see you again soon! Mark & Team
My stay at the Best Western Plus was very comfortable and relaxing. The room was neat and clean with a good view of the ocean. The room was like a studio with a small kitchenette (stove, refrigerator, microwave and some plates and other things). The beds were very comfortable. Enjoyed sea breeze by sitting in the balcony.
Dear 874natarajanm, Thank you so much for this EXCELLENT review! There is nothing better than relaxing on a balcony watching the ocean as the sea breeze soothes the soul. We appreciate hearing how your stay went and hope to see you again soon! Sincerely, Mark & Team
Beds uncomfortable, room smelled of dirty feet, no a/c, room was hot, couldn't leave slider open due to all the outside noise until after 2:30am. Had to have help getting DVD player to work as the instructions in the room were incorrect for the system we had. The beds are terrible and hard. Will never stay here again.
Dear Rcraw2019, We are so sorry you did not have a wonderful time during your recent stay with us, We apologize for the bed being uncomfortable. The beds have been recently replaced, however, I am sorry they were uncomfortable. You are correct, most Seaside beachfront hotels do not have a/c. We are working on getting a/c in all our rooms. Please reach out to me so that we may discuss your stay. We truly want every guest to have a positive experience with us. We appreciate your feedback and we appreciate you. I can be reached at 803-738-3334. Sincerely, Mark Hopman- General Manager
This is a great location if you want to be on the Prom but away from the noise. We had a second-floor balcony off the side street, but still had a great view of the ocean. Pet-friendly rooms are apparently only the first two floors, and I think you're getting a better view on the second. There is a restaurant downstairs that serves pretty good food. However, they DON'T do room service - they call you when your food is ready and you pick it up. Kinda cheese if you ask me, but I guess it's better than having to leave the property (like when your dog is too tired to walk anymore and you really want some dinner). For a BW Plus, this isn't the most amazing as far as decor or ammenities go. Really, it's all about the location in Seaside (I don't think any of the hotels on the Prom are high-class). We'll definitely stay here the next time we're in Seaside.
Dear Dawn, Thank you for staying with us and providing this review. We appreciate it and we appreciate you. We hope to see you again in the near future! Mark & Team
My wife and I very much needed a few days of rest and relaxation. Mark (General Manager) and Tiffany (Sales Manager) heard about our situation and have gone far above in making our stay here pleasant and relaxing. Their service to their guests is amazing. Thank you Mark and Tiffany.
Dear Jim, We are so glad you and your wife came to visit us. We appreciate it and we appreciate you two. We hope, one day, that your travels bring you back to us so that we may again provide a relaxing respite. You are the people every hotel wishes they could have stay with them. We are glad you chose us. Sincerely, Mark & Team
Reservation was for adjoining rooms, 2 Q beds each. Was checked into King room adjoining 2 queens. NO AC in July for $200.00 room, was 80 - 85 degrees in the rooms. 2 large loud fans were in the room for a/c. Went to front desk. Was offered 1 King with adjoining 1 Queen bed. Was going to accept but King room had a carry over guest. Not available until next day. Was charged a 30 dollar upgrade for 2 days. Manager has so far only credited for 1 day. Worst check in room availability experience ever!
Dear KSun1946, Thank you very much for providing this feedback. You are correct, there is no a/c in the room type reserved. It typically does not get hot enough in the summer in Seaside to warrant a/c. I am sorry the fans did not cool the room to your satisfaction. It is always disappointing to learn that we failed to live up to a guest's expectations. It has been taken seriously and constructively, and shared with our executive leadership. I see that both upgrade charges have successfully refunded. Sincerely, Mark & Team.
There is no AC in this hotel. We stayed on the top floor and it was super hot all night. Called the hotel staff several times and there is nothing they can do. Don't stay here in the summer unless you want to bake all night!
Dear NorthStar276022, On behalf of all our ladies and gentlemen, we thank you for staying with us and providing your valuable feedback. Air conditioning is not common for Seaside Ocean Front hotels and we agree there are a few days in the summer when it can get hot in the rooms. I am sorry the fans did not cool the room to your satisfaction. It is always disappointing to learn that we failed to live up to a guest's expectations. It has been taken seriously and constructively, and shared with our executive leadership. Sincerely, Mark & Team.
This is a very clean and nice and close to the beach. The staff was very friendly and helpful. The rooms are clean and have plenty of space. The location is very good and we went to some of the restaurants in town- nearby. We also were close to Cannon Beach and wanted to visit there also, which was easy. The rates are very reasonable.
Dear TripPhotographer52, Thank you very much for this review! We appreciate your feedback and we appreciate you! We hope to see you again soon! Mark & Team
Received a call 45 min after a late night check in saying there was a noise complaint near our room, we had a sleeping child that I carried past her when going to our room—and I thought that was disrespectful, not to mention—is that policy, to call and then remind me that it's quiet time. We know, we checked in at 11:40 pm! Then you tell me to be mindful of other guests...we aren't even talking, we were literally all in bed. Then, we have two current pending charges on different cards for the whole price of the hotel, $576 because we used a different card to pay then what was used to book. Seems like some doesn't know how to do her job.
Dear Brandi, I am so sorry we failed to exceed your expectations. We have verified with you, the correct card has been charged. We will use this review as a learning tool to continuously improve our guest service. Again, my apologies for calling so late, and authorizing both cards. Sincerely, Mark & Team
Great hotel! The location is perfect with easy beach access just a few steps away. The staff was very friendly and accommodating. They also made sure our two rooms were adjoining even though it was very busy (4th of July). The room was clean, and cozy, and the bed was one of the most comfortable hotel beds I've ever slept in! Honestly, our trip was so great that I just booked another stay for next month.
Wonderful hotel! Perfect location. The check in staff were extremely nice and helpful. Even the cleaning staff was amazing. Each time I saw them, they would ask if there was anything extra we needed. The free salt water taffy was a nice add. This hotel definitely goes above and beyond!
Dear deward070882, It is always great to hear when our guests have a FANTASTIC experience! We look forward to your next stay with us! Mark & Team
We had a ground floor ocean view room. Think its actually listed as "partial ocean view" because of the way the beach is you can't see the shore line but the view of the ocean is amazing. We loved the room and had a great stay.
Thank you Daniel! We appreciate your feedback and we appreciate you! We hope you come back for another GREAT visit! Mark & Team
Excellent location, customer service & friendliness of staff. Every need that arose was met promptly and with a smile. We thoroughly enjoyed our stay and exploring the beach and city- will stay here again!
Dear Culture29591192835, Thank you so much for this kind review! We appreciate it and we appreciate you! We hops to see you again soon! Mark and Team
nice room, no breakfast offered at this hotel nice location not far from the prom. Rooms during the summer season are very expensive so we often stay in the winter when the rates are lower. Lots of hotels in the area to choose from, I always check this one last because of the cost if we want to come in the summer, the staff are all very nice, last time we stayed we bought them pizza from the local pizza place
Dear Z5779TDmonicac, Thank you so much for coming back repeatedly. We really appreciate it and we appreciate you. We hope to see you again soon! Have a great summer! Mark & Team
Great location right on the beach. Does not offer free breakfast because they want you to spend money at the restaurant downstairs. Pool hours could be better. The Partial view room was much better than I expected, glad I was on the 5th floor.
Thank you Guide28644384101, We are happy you had a great experience with the partial view. I am sorry you did not take advantage of the restaurant located on the property. We look forward to your next stay with us! Mark & Team
Room was wonderful, front desk staff was good, view was amazing. Right on the ocean. Pool and hot tub would have been wonderful but so many children were there it made it hard to be there with the noise but other then that very nice facilities close to everything.
Thank you murphb03, It was an honor and a pleasure having you stay with us. We hope to see you again very soon. Mark & Team
We stayed 1 night in a tiny, cramped room for a higher price. Our complaint about a barking dog was ignored. The hotel was close to the beach as we had wanted. Breakfast was in an ajoining cafe - not included in the price.
Thank you for this review, Sharon. As you noticed, Summer rates are higher than off season. I am sorry the dog was left alone- this is against our policy and we tried to reach the guest. We appreciate you and we appreciate your feedback. We hope you will try us again in the off season in an ocean view room. Sincerely, Mark & Team
Great place to stay right on the beach. Room was very nice for three persons and the Dog. Was only hotel that would let me book with Trip advisor for pets. Short walk to the downtown shopping and food. Hotel also had a great place to eat.
Dear Pioneer216491, Thank you for this amazing review! We are glad you had a great time. We look forward to your next stay with us! Mark & Team
Great hotel, enjoyed the stay. Would have liked more plug in's for electronic devices. Beach is right outside the hotel so that's a plus. About 2 blocks from all the restaurants and stores easy walking distance. Great bang for the buck. Will be back again.
Dear GrandTour66231234364, Thank you for this great feedback! We are glad you enjoyed you stay! It was a pleasure having you stay with us. We hope to see you again soon! Mark & Team
We booked the BW since it is pet friendly. The room was on the fist floor so out was easy to take the dog out. The room itself was clean and had a great view of the beach, We lucked out since the early June weather was unseasonably warm which was great.Room service was good, a big surprise was that we always leave a tip for housekeeping each day but had to let her know it was for her since the first morning it was still there. Check in was easy and friendly. My only issue is that unlike other BW breakfast is a not complimentary which is OK but it wasn't competitive with local restaurants. If you are going to change for meals it should be on a par with local options.
Dear Webstercs, Thank you for this honest and detailed feedback! We appreciate it and we appreciate you. It truly was an honor and a pleasure having you stay with us. We hope to see you again soon! Mark & Team
The staff was wonderful and accommodating. Do not feel my room.and accomidating were worth what I paid. Buffet breakfast that cost extra was empty constantly. Had to repeatedly get up from my table once someone was out out. Eggs one sitting, potatoes another sitting etc. Rooms need some new decor and updating
Thank you Passport55770867144, It was awesome having you stay with us. I am so sorry the buffet did not keep up with the demand. We will do a better job in this area. Thank you for this feedback! Mark & Team
We enjoyed our stay! Nice updated room, large and roomy with a great bathroom. Excellent location, easy check in and out, and pleasant professional employees. Price was great. The promenade was a great place for a walk. Highly recommend.
Thank you TerriFloyd! It was our honor and pleasure having you stay with us. We look forward to having you stay with us again soon! Mark & Team
Spent two nights here in an “Economy No View” room which was fine with me since I had the room to myself and my family stayed in a separate room with a partial ocean view. The front desk staff were very friendly and when the first room I checked into smelled heavily like cigarettes they were quick to move me to another and apologized. As someone who works in hospitality I completely understood. My new room was very clean and quiet! Best Western hotels never seem to disappoint me. I'll stay here again like I have many times before. Also thank you to the housekeepers who work hard every day cleaning these rooms!
Dear Tati3161, Thank you for this GREAT review! Our repeat guests are so awesome and we appreciate see you back again and again! Sincerely, Mark & Team
Made a last-minute trip alone for five days and can't wait to return with my husband. The room was beautiful and immaculate and the location awesome. The hotel is right on the beach, bordering the adjacent promenade walk. The front desk staff and everyone on their team were amazing. I spent many wonderful hours walking along the beach and didn't need my car the whole time due to the excellent beach town shopping and restaurants. The bed was very comfortable and falling asleep listening to the surf at night was great. Love this place!!
Dear debbiebA9411KX, Thank you for staying with us and thank you for this amazing review! The pleasure and honor was all ours! We look forward to your return trip to stay with us! Mark & Team
On our way south to California we spent two lovely nights here. Our room was perfect for us on the fourth floor. The sound of the waves and watching folks on the beach, love it! Staff was friendly and helpful, our room was clean and the breakfasts in the restaurant were delicious! We've been here many times before and will be back. Great hotel, good value.
Dear Barbzie57, Thank you for such a wonderful review! We love it when our repeat guests come back again and again! We look forward to your next stay with us! Mark and Team.
Room was not serviced, when mentioned to front desk they put pile of towels on counter and did nothing else, fan in bathroom did not work , shower poured water onto bathroom floor. Windows for the view where filthy and covered in birds poop. Went to front desk twice and nothing was done , not even a thank you for staying with us on check out. The two employees seemed disturbed by me interrupting their conversation
Dear Relax30988769022, I am sorry you experienced this. This is not indicative of who we are as a team and a company. Please reach out to me at 503-738-3334 so that we may make this right. Sincerely, Mark Hopman General Manager
Reserved a " partial view " room . Wasn't sure what to expect, but I was pleasantly surprised with the quality of the view. Room was clean, well decorated . Staff was friendly and the service was good .
Thank you Larry! We appreciate your feedback and we appreciate you! We hope to see you again soon! Mark & Team
Very small rooms, no Spa, just a warm soaking tub and it closes at 10! !Very load and in the rooms too! Room was maybe 10ft by 12ft and way over priced!! Half of the bathroom lights didn't work and nobody can to fix them after I called front desk!!
Dear DayTrip57255987697, Thank you for letting me know of your experience recently at our hotel. I am sorry you experienced the issue with the lights. We have checked the lights and they are working. You are correct, the room prices in this area are higher during the holidays. We do have many other larger rooms to choose from should you wish to stay again with us. Again, my apologies you did not have a great time. Mark & Team
Wonderful view from the room. The room is spacious and has a jacuzzi in it. Someone can have a bath with ocean view, although I am not a fan of hotel bath tub. The bathroom is new and very clean. Every thing was so great till I turned on the heater. The heater is so loud. I woke up at night to turn off the heater. I guess some facilities need to be renovated.
Dear 630stevenw, Thank you for this review. I am so glad you liked the room with the jacuzzi. I am so sorry the heater was loud. We have addressed the issue and hope you will come back and visit again. Mark & Team.
Though the location is amazing and the views breathtaking, I encountered a number of issues with broken elevator, lack of handicapped accessable facilities available, closed food services when I needed them, and a stoic staff that made my getaway less than enjoyable.
Dear T-REX, I am sorry you encountered less than favorable conditions during your stay with us. We hope you return and give us an opportunity show you how great we are. Mark & Team
We stayed at the Best Western on the Oregon Coast. Great location, view. Room was clean, quiet (it was May). Restaurant prices were "fair", and the staff was friendly. The food/drinks we had were good.
Dear debjjj2015, Thank you for this EXCELLENT review! We enjoyed having you stay with us and look forward to your return trip soon! Mark & Team
We booked a family suite that was rated on the website to fit us but were told when we arrived that we required 2 rooms. We did get adjoining rooms but at an additional cost. The rooms were ok but not really clean. The upside is that the hotel is right on the boardwalk and beach which was great for the kids. We will most likely look elsewhere next time but did not let the room booking ruin our holiday, it just reduced our spending out.
Hi Mark & Cindy, I am sorry this happened. I am glad you ended up having plenty of room and had a great time/holiday. I do apologize your rooms were not as clean as expected. This is not our standard practice and will use this feedback to continuously improve our methods and practices. We hope you return and give us another chance to win your loyalty. Mark & Team
The hotel and room exceeded my expectation. We generally at at the Shilo, but the rooms were so much better. This hotel does not provide free breakfast, but the cost is reasonable and the service was superb
Dear 384jmw, Thank you so much! We appreciate this feedback and we appreciate you. We hope to see you again soon! Mark & Team
Lots of amenities- Very nice room- everything very clean, bathroom was nice but small & had nice thick towels! Fireplace, kitchenette (with utensils, cups, etc) Enough pillows and extra blankets. We had an ocean view room which was wonderful. Bed was pretty comfy. The cafe in the hotel nice with very friendly, efficient staff, the food was good. Hotel staff were also friendly and helpful. Definitely recommend staying here.
Dear 1954Willys, Thank you for this review. We enjoyed having you stay with us and look forward to your speedy return! Mark & Team
Another fabulous stay at one of my favorite hotels in Seaside!!! What makes it “all that”? Lemme tell ya... The view is amazing! You can view this spectacular beach right from the spa tub! That's right, lol!!! The wall of the side of the jacuzzi is glass and and you can look from the comfort of your “float”! It doesn't get any better than that!!! The bed is soooo comfy, I often wonder if they notice if I abscond with it one of these days, wink, just joking of course! The room overall is beautiful and clean! And the staff is so congenial and helpful! And you have your little balcony to enjoy! This is your Best choice at Best Western rain or shine!!! A happy frequent visitor! Simona P.S.- Special thanks to Mark, General Manager!
Dear Simona, You are amazing! It was an honor and our privilege to have you stay with us! We love getting great feedback like this! We hope to see you again soon! Mark & Team
The hotel is located right on the ocean front. It is in close walking proximity to all great restaurants and shops. The view from the room from we had was a breathtaking. Our room was very nice and clean with a little kitchenette, microwave and refrigerator. It was nice to cook our breakfast in the morning. There is also a great café inside the hotel. They serve breakfast, lunch and dinner. The lunch we had there was yummy! The hotel personnel is very professional and friendly. Also this hotel is pet friendly, which is a big plus for us as we travelled with two small doggies. I would highly recommend this hotel to my friends and family. That was a great stay! Thank you.
Dear WAtraveler156, Thank you for this kind review! We appreciate your feedback and we appreciate you! We hope to see you again for another great stay! Mark & Team
When we checked in they had a hard time finding my reservation because of the name difference in each room but they apologized a lot for the delay. Once we arrived to our rooms one had a strong smoke odor so we let the front desk know. The manager that night switched our rooms and made everything awesome and exceeded our expectations.
Dear Susan, Thank you for this review! I am so glad we were able to switch you to a new room and exceed your expectations! We hope to see you again soon! Mark & Team
Norma was our house keeper and she did a great job. Front desk was kind, polite and fun to talk to. Room was clean bed was comfortable I like how they updated and got rid of the tub and just put a shower in.
Dear Robert, Thank you for this feedback! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
This property is right on the promenade. We had an ocean view room with balcony. It's a little pricey but most places are on the beach. Room was clean and had a well-equipped kitchenette. Check-in was easy. Manager was super friendly. Other desk people were unenthusiastic. Coffee provided for free was awfully weak. Good shower.
Dear whoatemypopcorn, Thank you for writing this review of your recent stay with us! We appreciate it and we appreciate you! Mark & Team
This hotel did not disappoint! The view of the ocean from our room was fantastic and the room very quiet and clean. Very comfortable pillowtop kingsize bed. Very nice stay here for our last night of our trip.
Dear Silvereagle33, Thank you for spending your birthday with us! We hope you make it an annual tradition! Mark & Team
We love our stay at the Best Western. Clean, friendly staff, and great food. The location of the hotel is great also. Kids loved the indoor pool on rainy days. Pet friendly is the best. We will be back soon.
Dear Safari38204398649, Thank you for this GREAT review! It was our pleasure and truly an honor to have you stay with us. We hope to see you again soon! Mark & Team
Great location, walk to beach, shopping and restaurants. Loved being able to bring small dog. Loved that the rooms had hard floors vs. carpet, so you know the floors are clean after each visit. Very friendly staff.
Thank you Coastal24553899770, We appreciate this feedback and we appreciate you! We are glad you had a great time and we look forward to your return! Mark & Team
Very good, quality hotel, on beach. Probably one of the better places to stay on the boardwalk. good location, great view. My wife and I have spent many a night in seaside over the last 25 years, and this was definitely the best place to stay.
Thank you John! We are so glad you and your wife love coming here. It was an honor and a privilege to have you stay with us! We hope to see you again soon! Mark & Team
A good option to lodging located in downtown Seaside. Still within walking distance of all of the downtown amenities, this Best Western is located in a quiet area with less conjestion. Rooms are nice - some have rather limited views of the ocean so it that's a deal breaker make sure you book early and ask about the view from the room. Nice staff. Nice little bakery/café located on premises with a good selection of breakfast, lunch, dinner and snack options.
Thank you miles2004! We appreciate your feedback and we appreciate you! We hope to see you again soon! Mark & Team
I would highly recommend this hotel to anyone. The service was exceptional and very accommodating, the rooms were clean, and all of the staff were very friendly. The hotel also has its own restaurant and coffee bar with a wonderful assortment of menu items. I was traveling with a pet during Spring Break, and there were no other hotel rooms available in town. The night manager Bradley saved me from a quite desperate situation, provided me with a room, and allowed me to get off the road for a good night of sleep and rest. He was very understanding, caring, and compassionate. Both myself and my pet thank him profusely. Thanks Bradley! Kat
Dear Freedom701875, Thank you for this wonderful review! We are so glad Bradley and his outstanding customer service was recognized and that he made your stay the BEST! Thank you for mentioning the clean rooms as this is also an area we pride ourselves on. We look forward to your return visit! Mark & Team
This hotel is at the end of the promenade it has a great view of the ocean even with the partial view rooms. We purchased a Smores package and were able to start a fire on the beach and roast marshmallows which was a very nice convenience. The hotel was packed but the rooms were very quiet at night. Could not hear the people above us or below us.
Dear Cindy, What a GREAT review! Smores on the beach, creating memories is what is all about! We hope to see you again soon! Mark & Team
Love being right up to the ocean front, that's always my favorite part of the hotel. Rooms have always been clean and put together. Wish the fireplace gave off heat. WiFi was pretty spotty, which was our biggest issue when we were trying to use it. Receptionists were very nice and pleasant to work with at check in and out
Dear Trail38255497441, Thank you for the opportunity to have you stay with us! We are making improvements to our wifi system. We hope to see you again so that you may experience the improvements! Mark & Team
We stayed at the Best Western Ocean View in Seaside where we have stayed before. The best part IS the ocean view as you are right on the prom with easy access to the beach. We didn't use the on site restaurant. Our room had a very small kitchenette with microwave, half size frig and 2 burner stove. There was only a microscopic counter so not easy to really do major cooking. However, I didn't want to do that anyway. There was a fireplace for appearance only, didn't give off heat. If the weather had been warmer, we would have enjoyed the balcony. The hotel is very close to the center of town so handy for shopping and meals. My grandchildren enjoyed the pool though it got very crowded in the evenings.
Dear Wilma, Thank you for staying with us. It was our pleasure to have you and your family back for another great visit. We hope to see you again soon! Mark and Team
We originally planned to stay one night at this hotel, but ended up extending to a second night. We'd happily stay there again (room 105). The hotel is in a great location on the promenade -- at the South end of the hotels, adjacent to a residential part of the beach path. It's an easy walk to anything you want to see in town, but its quiet location means that you'll have a great night's sleep. An unexpected extra bonus was the swing set on the beach in front of the hotel -- great way to enjoy the ocean view. Our room was a ground floor corner room, which was perfect -- had windows on 2 walls, and a ground level patio to enjoy. There's a side entrance to the hotel immediately adjacent to the room, which means it's fast and easy to get to the beach. There's even a faucet just outside the entrance, so you can wash the sand off your feet instead of tracking it all over the room. The room itself was clean, comfortable and nicely furnished -- had a nice sized table for in-room dining while enjoying the view. The 2 drawbacks that prevent me from giving this hotel a 5 star rating were: Although the room seems to have been recently upgraded, the bathroom feels a bit shabby, and could use an update. Secondly, the lighting in the room is absolutely awful. The bedside lamps hang over the nighstand, and the light doesn't shine over the bed -- if you want to read in bed, I'd suggest bringing your own lamp or a flashlight. The other light in the room was 3 hanging lamps over the dining table, with very hot spotlights. Not practical for seeing, and too hot to use for any extended period of time. If the lighting were better, this room would be absolutely perfect.
Dear chbruce, Thank you for this detailed review of your recent stay with us. We appreciate your feedback and we appreciate you! We look forward to having you stay with us again in the near future! Mark & Team
We stayed Tuesday - Thursday for Oregon Spring Break. We had a ground floor ocean front room with a king bed and fold down queen murphy bed, fireplace, patio, kitchenette. This room was perfect for our family of 4. Plus we got a great deal using the Veteran rate! The pool (salt water) was great for the kids. Walking distance to everything was great! I used the gym one morning, exceptionally nice for a small hotel gym. The only complaint was that there wasn't enough utensils in our room and no cooking tools like a spatula.
Dear Jeepgurl, Thank you for visiting us during your Spring Break! It was our honor and privilege to serve you while you were here. We look forward to the opportunity to do so again soon! Mark & Team
Rooms are cozy on the hill view side, quite nice with a kitchenette on the sea view side. Cafe downstairs has a decent breakfast and lunch/dinner option, made to order. Hotel check in/out was fast; local guide information is accurate.
Dear Road19133139882, Thank you for staying with us. Thank you for letting everyone know about the cozy rooms as well as the rooms that come with kitchenettes! We appreciate you and hope to see you again soon! Mark & Team
Beautiful views, and a very comfortable room. Housekeeping staff was excellent. Room was stocked with everything needed to cook, which is helpful for a family on a budget. Lobby is ugly, but room decor is nice.
Dear Voyager13556431404, Thank you for this review. We appreciate your feedback and we appreciate you! We hope to see you again soon! Mark & Team
Very good location right on the beach with easy access to the boardwalk. There was heavy equipment working on the beach and the noise level was fine. Dog-friendly hotel! Ocean Bakery Cafe, the restaurant in the hotel had very good prices and excellent food. Would highly recommend this hotel.
Dear Jade, Thank you for taking the time to write about your recent experience at the Best Western Ocean View Resort. We appreciate your feedback and we appreciate you! We look forward to your next visit with us! Mark & Team
My family and i had a wonderful visit to the Best Western Plus Ocean View Resort, Seaside OR. Great staff and Management services. Great Ocean view and very clean and order Hotel rooms. We will be back again and again.
Dear Harry, Thank you for this "AMAZING" review! We hope to see you again soon! Mark & Team
We just enjoyed a 4 night stay at BW Seaside. Staff was friendly, knowledgeable and helpful. Room was sufficient, beds were comfortable, coffee pot and fridge worked well. On the Prom, short walk to shops but far enough from the turnaround to have some quiet. Price was very reasonable for location and quality of room and amenities. had a wonderful trip.
Dear Venture, It was an absolute pleasure having you and your family stay with us during Spring Break. We hope to see you again for another great visit! Mark & Team
Have visited multiple times. Pet friendly, oceanfront, well done furnishings with fireplace and patios. Restaurant on site. Very friendly. Comfortable. Located right on boardwalk for short walk to downtown.
Dear winchesterre, Thank you for repeatedly staying with us! We appreciate it and we appreciate you each and every time! We look forward to your next stay with us! Mark & Team
Everything went well from the moment Scott answered the phone to take our reservation. The price was affordable, the room spacious and quiet and the housekeeping quick and efficient. The staff were pleasant, professional and welcoming. The location was excellent being just a scenic short stroll to town along the level beachside promenade. Keep up the good work, we'll be back!
Dear Dave, What an amazing review! Thank you for this feedback. We appreciate it and we appreciate you! We look forward to your next visit! Mark & Team
From the get go the staff was amazing, from when i called to book to when i checked out everyone was great. The room was a very clean and great. it was enough space for my family to comfortably spread out and relax. The view was a Ocean View and was a picture perfect view. My family will definitely be staying with best western whenever we are in Seaside.
Dear Go53613195028, Thank you for the GREAT review! We are happy you had a relaxing stay. We hope to see you and your family again soon! Mark & Team
Each year we look forward to staying at the Best Western in Seaside Oregon. The rates are very reasonable and truly a bargain in the off season!!. The rooms are very accommodating with very comfortable beds. We especially like having a table with 2 chairs and often eat a meal over looking the ocean!. It is great to have a spacious room with a balcony that overlooks the beach. Everything is very clean and well organized. The hotel staff is the best - everyone is helpful, kind and professional.
Dear jamin764, Thank you for this WONDERFUL review! Thank you for the kudos on the cleanliness of the rooms as well as how comfortable they are! We look forward to your return! Mark & Team
The place is alway great but it was wonderful to have a view and our dogs made it perfect. The view was perfect we could see the ocean. The dogs love it and are room do not smell like dogs. We love the fact that every room has a balcony. Little door could fall off
Dear rddoherty2, Thank you for this review! We appreciate it and we appreciate you! We look forward to having you stay with us again in the near future! Mark & Team
Had an amazing stay, will definitely stay there again. Comfy beds, good food, and great customer service. The shower was a little small but the rest of the room and the hot tub made up for it. Cant wait to go again.
Thank you Sunshine35901043767, It was an absolute pleasure having you stay with us!. We look forward to your return! Mark & Team
Clean hotel that's convenient to beach and nearby attractions. Great value during the off-season. Had small restaurant on-site and ate their breakfast and dinner. Room was spacious and had a dishwasher, 2-burner stove, mini fridge, and microwave. Didn't need those for this trip but would definitely use if our stay was longer. Will be back. Thanks!
Dear Passport05380567699, Thank you so much for this review. We appreciate hearing when we hit a home run! We can't wait to have you back! Mark & Team
The front desk at the seaside property where very helpful and had wonderful customer service. I can't remember the gentlemans name that helped us. He was tall big build and brown hair. Awesome guy! The hotel was beautiful and the staff there where very helpful.
Dear Meander47002305767, Thank you for this WONDERFUL review! We love it when we hit it out of the park! We look forward to having you back for another great stay! Mark & Team
Best friendly service, excellent breakfast bar included, clean & beautiful. Sherri went the extra mile in room attendance. Exercise room was an added plus. Close to beach & town. Close parking. In room small fridge & microwave, balcony. Everyone was happy, smiling, and helpful. Such a positive experience! Best hotel our conference has ever stayed in! Thank you so much!
Dear OpalElaine, Thank you very much for taking the time to write this review. Your conference was amazing! We were honored to have you stay with us and we look forward to your return! Mark & Team
My fiance and I stayed here for 2 nights and it was our first time being there. The staff was very friendly and efficient, the room was clean and a great price, location is right on the beach, and I was thrilled that there was a filtered water dispenser in the lobby! We will definitely be returning to this hotel for future stays.
Dear Escape47974966200, Thank you for this GREAT review! We are glad you and your fiancé enjoyed the cleanliness of the hotel as well as the amenities offered. Congratulations to you both and we hope to see you on your honeymoon! Mark & Team
Loved the room, loved the view. Close to shopping, food. Great views. We had a family with small children above us which was very annoying, and lots of noisy kids running around. Didn't report it so don't know if management would have done anything. Overall a nice stay.
Dear Jean, Thank you for taking the time to write about your recent stay. We always love to hear when our guests love our rooms! I am sorry for the noise kids- we do want to hear about things like this so that we may take appropriate action. We hope to see you again soon! Mark & TeaM
Staff was friendly and room was spotless. Bathroom was very clean. Liked the fireplace in the room. Great for the cold days while we were there. Not super private because you are right on the Prom but it made for good people and dog watching. Restaurant in hotel had great breakfast for reasonable prices. We opted to eat there for the mornings we stayed. It was a nice atmosphere as well. We will for sure return. Paying hotel rates prices were a third as much as well. Great value.
Dear Climber60655016776, Thank you for this GREAT review! We are so glad you had an amazing time staying with us! We are happy you had a great breakfast as well! We hope to see you again soon! Mark & Team
I have not stayed at a Best Western since long before the upgrade, and this trip far exceeded our expectations. We have had minor (and a couple of major) issues with other hotels in the Seaside area, and where others have failed, BW really stepped it up. Very clean and quiet rooms, great service, and awesome staff! Already booked our annual Christmas trip for this year, and will more than likely book before then as well. I was worried at first about booking at a big chain, but after our stay, we will try to book at Best Western as often as possible. G
Dear GrandTour08534322137, Thank you very much for this review! We are very happy you had a GREAT time and we look forward to your return! Mark & Team
Overall it's a nice hotel. The people are very helpful and friendly. The rooms were clean. Nice view of the beach even though I was there for work. The swimming pool is nice, it is saltwater which I prefer.
Dear Daydream35309127685, Thank you very much for this NICE review! We appreciate it and we appreciate you! We look forward to seeing you again soon! Mark & Team
We travel from Seattle to the Oregon Coast at least once a year and have stayed at the Best Western on several occasions. I believe the property has been upgraded to Best Western "Plus" status since our last visit and despite a few negatives, it's a very good place to stay. In our experience the staff is very friendly, helpful, and knowledgeable about the surrounding area. No complaints, whatsoever. If you're after an ocean view with easy access to the beach as well as easy walking distance to downtown, there's no better locaton in Seaside. Very, very "dog friendly." Keep in mind, however, that only the first two floors have rooms available for four footed travelers and if you want an ocean view, as well, be sure to book a room on the second floor. On the plus side, the "pet friendly" rooms have wood laminate floors rather than carpet--far better for a variety of reasons. Our second story ocean view room is large. Includes both a king size and a queen size "Murphy" bed. Very comfortable. Excellent TV with lots of cable channels, a welcome feature if you're in Seaside in February. A very well equipped and fully stocked mini-kitchen. If more space is needed, our room included a pass-through door to a second smaller (but fully equipped) room without a view at a reasonable additional charge. On the down side the restaurant is nothing to write home about. Limited hours and a limited menu. I don't recall the restaurant from earlier visits. I have a feeling it may have been redone to qualify the property for the Best Western "Plus" designation. It meets minimal requirements for breakfast dinner but there are much better options nearby. As far as other amenities are concerned, the rooms are not air conditioned. Hardly a problem in February but perhaps an issue on the rare occasion of a summer heat wave. Our room includes an artificial "fireplace" that's attractive but remarkably useless, giving off no heat whatsoever. The bathroom is tiny, a tub and toilet, period. The separate sink area is located in the main room. Not the best arrangement. One minor point for the shrinking minority of smokers. There is no designated "smoking area" outside the hotel. Even an inconvenient spot with a smokeless receptacle for "butts" wouldn't be a stretch and would reduce the number of butts littering the parking lot. All in all, the Seaside Ocean View is an excellent choice for a family. Great location, excellent staff, and clean comfortable accommodations. And most importantly, our Goldendoodle recommends it highly.
Dear Stephen, Thank you for this detailed review of your recent stay! We appreciate this feedback and we appreciate you. We look forward to having you back for another VERY NICE stay! Mark & Team
When I arrived the sliding front door was malfunctioning enclosed on me I had to pry it open the staff didn't offer any help. The check-in time was ridiculously long I get to my room the front door has to be slammed to latch otherwise it blows open the refrigerator was beat up loud wobbly the dishwasher had dirty dishes and it from Pryor guest one of the burners on my 2-Burner stove didn't work at all there was a hundred plus pound dog barking All Night Long at everything that moves nothing was done to remedy any of this I was less than impressed
Dear Todd, Thank you for letting me know. I am sorry your stay with us did not meet your expectations. We truly want every guest to have an amazing time when they stay with us. We failed you and I apologize for this. We have made corrections to the room as well as the front doors. We will use this as a learning opportunity to get better. I have also reached out to you separately to make this right with you. I hope you consider staying with us again so that we may have a chance to exceed your expectations. Mark & Team
My family and I were a last minute walk in due to our hotel who we had reservations through being not up to par. We were helped by Bradley who was awesome on all levels. He went over and beyond what we expected for customer service. He directed us to the best pizza place in town and even offered our kids a bag of microwave popcorn. Our room was nice, the murphy bed was really comfortable. We will definitely be coming back.
Dear kosborn85, Thank you for this GREAT review! We are so glad Bradley made your stay memorable! We look forward to see you and the kids back soon for another amazing trip! Mark & Team
We were greeted by Bradley Bird when we arrived. He was professional, friendly, and made out stay very enjoyable. He greeted us daily made sure we had extra soap (seriously, try the soap) during our stay. When we first arrived his computer was having issues, he knew we had driven most of the day so he got us keys and let us in the room while he worked out the computer problems and we finished checking in when we came down to go explore after a short nap. Everyone at this location was friendly and helpful. The room was clean and comfortable with a great coastline view. It was an amazing stay and highly recommend this location.
Dear kesser6987, Thank you for this OUTSTANDING review! We appreciate you kind words about Bradley- He is an integral part of our team and we appreciate him very much. Thank you also for the recognition for room comfort and cleanliness! Our staff and facilities are among the best anywhere! We look forward to having you back soon! Mark & Team
We decided on a whim to take a trip to the beach after we saw the weather forecast. We showed up three hours before check in to see the availability of a room. Rachel was great to work with! While taking my info she radioed to housekeeping to have them get started on our room so it could be ready before check in. (I didn't ask for early check in nor was I expecting it.) By the time we were done with lunch Rachel had called to let me know that we could pick our room key card anytime. We have stayed here a few times in the past and it is always our first choice when were in Seaside. The room had a great view of the ocean! There's room service but we choose to go down to the restaurant so we could have a cocktail while relaxing by the fire. After the kid got bored the staff placed our food in to go boxes. Overall great experience!
Dear dwaynecampbell, Thank you very much for this EXCELLENT review! Thank you for the kind words about Racheal- She is a Rockstar and we appreciate her very much! We agree, the Ocean Bakery Café is the best value in town! It has great food at reasonable prices. We appreciate you and hope to see you and your family back for another great stay! Mark & Team
Ocean view is far off yes it's on beach but you have 100 yards or more of dunes to view first. I'm used to Lincoln city where the beach and ocean are at your door. Room was cozy but when staying less than 24 hours I would recommend being cheap and skipping the view
Dear Happiness29097096838, Thank you for taking the time to write this review of your recent stay! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team!
I really enjoyed our stay here. The first morning was sunny and I ran down the beach and back (6.2 miles with a little crossover). The next day was stormy. I loved filling the hot tub with hot water while I watched the waves spray in the wind. The tube is in the room with one way mirror windows, so those outside can't see you. There is a nice tiny balcony too. The food was good. The coffee downstairs was not so good, but starbucks wasn't far away. The room was clean, the people were friendly, and the price was good.
Dear diverdee2017, Thank you very much for taking the time to write this review. A nice run along the beach and then a soak in a warm jacuzzi while watching the waves is just the ticket one needs to soothe the soul. We look forward to your return for another relaxing stay! Mark & Team
This Best Western has it all: friendly staff, great rooms with a view of the ocean and a fireplace, and a good restaurant off of the lobby. The promenade runs right by this hotel and provides a great path for the short walk to the main street with fun shops and good restaurants and bars. It is right on the beach which makes it a good location for strolling along the water.
Dear Barbara, Thank you for staying with us. It was our honor and pleasure hosting your stay! We look forward to your return visit. Mark & Team.
The beautiful beach was enhanced by the accommodations at Best Western in Seaside. Elegant and reasonably priced for the conference, I recently attended. The food at the restaurant and the hospitality and service were superb. I thank them for their kindness.
Dear Gail, Thank you for taking the time to write this review! It is always great to hear when our guests have a memorable experience! We look forward to having you back for another relaxing stay! Mark & Team
Stayed in a King room with spa tub. View from the tub is nice and the windows are mirrored on the exterior for some amount of privacy-- remember that the boardwalk and dunes area is right below your room, so you'll have people walking by. Negative points: fireplace was fake, just an animated light fixture that produces the illusion of fire. It also didn't radiate heat-- that was provided by a small electric wall heater. Also, the King Spa rooms are 1/2 half of a suite. We could hear a loud telephone conversation coming from the door, and it didn't feel like we had much privacy. Otherwise the facility's fine and the on-site cafe was convenient for a la carte breakfast items. I didn't see a buffet, which I suppose is disappointing for the price we paid.
Dear flumpy2083, Thank you for this review. We are glad you liked the location and the rooms. We hope to see you again soon. Mark & Team
This is a great hotel thats right on the beach with a great from the room, its location is also walking distance to restaurants and shops. You''ll love romantic walks on the beach for sunsets and sunrises.
Dear Randall, Thank you for this wonderful review! We are glad you had an awesome time with some romance! We hope to see you again soon for another great experience. Mark & Team
Clean, great staff, great location, great fitness room. Pool looked awesome but didn't use it. Amazing access to beach. Food is good, but menu too limited for gluten free, paleo or low carb diets. Could work on making their lobby store a little better stocked, but overall a fantastic place.
Was clean and staff was nice. My room was very small with no view. The beds were comfortable. It took forever for the hot water to get hot. My room was listed as 3 stars i would give it 2. The lounge was more of a coffee shop. Soaking tub had very rough concrete could not sit in it snagged my suit. Skinned my knee
Seaside, Oregon has been a place that my family travels to every summer. Usually we only spend about 2-4 days here. We have stayed at this hotel multiple times. It is an average family-friendly hotel that is right on the beach, and far enough from the center of town so it is usually quieter and less crowded on the beach in front of the hotel. There aren't any luxury hotels in Seaside, and so most hotels are about the same cleanliness and most have the same amenities that this hotel offers. The pool in this hotel is clean, the bathrooms are always clean, as well as the rooms. Staff are welcoming and friendly. This is a smoke free property, and the first level is even pet friendly. For people looking to just spend a night or a few here in Seaside, this is a great place to stay. There is no free breakfast but there is a restaurant downstairs and a cafe that has great drinks and snacks. Usually you won't spend much time in the hotel, but on the beach! Overall an average place to stay while staying in an average budget.
Enjoyed this hotel right by the beach! The room was spacious and clean. We stayed three nights.The fireplace was nice and the kitchenette convenient. Our housekeeper, Angela, did a great job at tiding up the place! There is a restaurant onsite. We had most of our meals there, and they were great. Thank you to all the staff!
Amazing weekend! Room with view of the Ocean! Beds are so comfy!! Large room kitchenette with mini fridge, coffee maker, microwave, dishes, fireplace. So cozy fireplace roaring, watching the beautiful sunset! With our favorite beverage and dinner. Ordered dinner ( great dinner) from restaurant on main floor and brought it to our room. Great variety on menu for food items and beverages - had breakfast in restaurant was delicious too. . Customer service was amazing! Very knowledgeable and helpful( Bradley Bird)!! Very nice swimming area and pool was nice and warm. We will be coming back and telling all my family and friends to stay here for wonderful place to stay in Seaside Oregon! We worth it!! Hotel right next to the Prom and Beach access!! Downtown is a few blocks away. Walking distance to most everything!
Dear eusdrib, Thank you for this AMAZING review! It truly makes us beam with pride when our guest have an experience like yours. We look forward to having you back soon for another amazing stay. Mark & Team
My partner and I were traveling from Seattle to Portland, and decided that we wanted to see the Oregon coast. We drove down through Astoria where we had fish and chips at the delicious Bowpicker fish and chips, highly recommended. When we arrived in Seaside, we could not believe how great the location of the Best Western Plus Ocean View Resort was. Wow! It is right on the beach in front of the water. The lobby of the hotel is newly renovated and very pretty. They even have a gift shop that sells kits for making s'mores. It includes a bundle of firewood and sticks for roasting the marshmallows! We took a drive to nearby Cannon Beach (featured prominently in the movie "The Goonies"). It was chilly out, so we took sweaters. It was a lovely walk and gave us good photo opportunities. If you are looking for a well-maintained hotel with great staff and the perfect location, then visit the Best Western Plus Ocean View Resort!
Dear michaelscci, Thank you for this WONDERFUL review. We are pleased you had a great time at the hotel and in the area. We hope to see you again the next time your travels take you to Seaside. Mark & Team
Awesome ocean views and balconies that you can actually use! It was great to hear the ocean waves every night. The rooms are a bit dated, but clean and the staff was extremely friendly. It was great to be so close to the boardwalk and to be able to stroll down to all the shops and activities. Would definitely stay here again if we're in Seaside!
Dear ocindy, Thank you for this great review! Thank you for the compliments regarding the cleanliness of the hotel and friendliness of our team. We take great pride in being the cleanest and friendliest hotel. We appreciate you and hope to see you again soon. Mark & Team
If you like the beach and the ocean then you must stay at Best Western ocean view hotel. My favorite room is the one with the jacuzzi! The wall of the tub is the actual window overseeing the beach!!! Absolutely gorgeous! The bed is the most comfortable !!! And the staff are fabulous! The rates are more affordable in the winter!!! Love it! Simona Gherghisan A very satisfied customer
Dear Simona, Thank you for this most amazing review of your recent stay with us. We are so glad you had a wonderful time with us. We hoe to see you again soon for another great stay! Mark & Team
Oregon beach in January can be great, was great. Our stay at Best Western Ocean View was just what we needed to recharge. A nice cafe on site. Really helpful staff. So we could just do what we wished which was walk the promenade , nose around the shops, read and relax.
Thank you, Duck Fan, We appreciate this feedback and we appreciate you. We hope to see you again soon for another relaxing visit! Mark & Team
The room has a mostly private large balcony, large sliding glass door, patio style. Great view of the ocean and boardwalk. My unit had a kitchenette well equipped with refrigerator. Bathroom is small with no fan. Closet has old style non hanger theft clothes bar. The room was clean, warm and comfortable. I shall return.
Dear geethree, Thank you for taking the time to write this review of your recent stay with us. We take great pride in the cleanliness of our rooms and it shows! We hope to see you again soon! Mark & Team
Our room, and the whole hotel for that matter was extremely clean. Amenities were very good with dishes, silverware, lots of pillows and towels, etc. The staff were also very friendly and had great recommendations for local food. All in all, my wife and I would happily go back.
Dear Mitchell, Thank you for this GREAT review! We appreciate your feedback and we appreciate you! We hope to see you again soon! Mark & Team
I was happy to see that the hotel is located slightly off the main business district as I'm always looking for a quiet night's sleep. The person who helped us at check in was very nice in accommodating my requests for a quiet room with an ocean view. I also had a pleasant interaction with the cashier in the cafe the next morning when I went down to get coffee. He gave me some good tips on places to go while in the area. All in all a perfect place to stop for the night.
Dear Trek63941657644, Thank you for this outstanding review! Thank you for the compliments to the team member! We have the best team that really enjoy taking care of our guests. We are very happy you had a quiet time while staying with us. We hope you come back soon for another relaxing time with us.
We spent three nights here over Christmas in an oceanfront room with a Jacuzzi overlooking the beach. The room was nice with a comfortable king bed and fireplace. I liked having a restaurant in the building, but it did not have a view or provide room service. The front desk and housekeeping staff were excellent. I probably won't stay here again though because the in room coffee was so horrible.
Dear Kim, Thank you for letting us know how much you enjoyed the room, restaurant, king bed, fireplace, and staff. We are working on the coffee in the rooms. We hope you come back and give us another shot to show you how receptive we are to our guests concerns! Mark & Team
We checked in and the staff made sure that we received the best room for an incredible price and were very quick to service our needs. An incredible view of the ocean from our balcony. Look forward to our next visit!
Dear Brian, Thank you for this positive feedback! We look forward to seeing you again on your next visit! Happy New Year! Mark & Team
Had some issues during our trip but was able to speak with Mark the General Manager who took the time to talk with me and make us feel better about the situation as a whole. Thank you Mark, we appreciate it.
Hi Carolyn, Thank you for the opportunity to make this right with you. We look forward to your next stay! We know that you will have an amazing stay with us! Mark & Team
This hotel without doubt is the most friendliest and helpful Kendra(who checked us in) was professional, friendly and accommodating! The foyer was exceptionally welcoming and clean. The rooms were tidy, spacious and comfortable! We were extremely pleased with our stay and hope to be back soon for a longer visit.
Dear Suzette. Thank you for this AMAZING review! We love it when recognition is given for outstanding service and accommodations. We are glad you had a great time and look forward to another amazing stay! Mark & Team
We stayed in the Superior Ocean Front King Queen and enjoyed it so much. The room was very clean, the view was great, and we loved the fireplace. Additionally, the staff was very helpful and even called our room to make sure we had everything we needed. It was a perfect day at the beach. We would definitely stay there again.
Dear Susan, We are glad you had a wonderful Christmas with us. We take great pride in the cleanliness of our rooms and it shows! We look forward to your next visit with us! Mark & Team
We had a wonderful stay at the Best Western Plus Ocean View Resort. We had a nice room with a partial ocean view. Rooms are nice and beds are comfy. Staff was very friendly and accommodating. We will definitely stay here again.
Dear sjf4127, Thank you for this GREAT review! We are happy you found the rooms nice and the beds comfy! We hope to see you again soon for another great stay! Mark & Team
Customer service is Excellent. Rooms are beautiful (we always get an ocean balcony view). Very very clean rooms and grounds. Bed & pillow Quality = AMAZING! We will never stay anywhere else in Seaside!
Dear Navigator27142718797, We are very excited to hear how wonderful your stay was! We appreciate the cleanliness compliments! I do believe we have the best team in the world making sure our rooms are impeccable! We cannot wait to have you back for another AMAZING stay! Mark & Team
The Hotel staff are friendly and accommodating. Rooms are clean and comfortable. The waitress in the restaurant was extremely friendly. Short walk to the beach was great. View from the room was excellent. Would recommend to friends to stay here.
Dear dott1961, Thank you for the amazing review! We are so glad you and your family had a wonderful time! We are happy to hear you found the rooms comfortable and clean! We look forward to your return! Mark & Team
We had an ocean view room. What a great room. Mini kitchen, fireplace and the balcony that you could sit and look at the ocean, dunes and boardwalk.it was very clean and comfortable. The front desk clerks were personable. We will be back for a mini vacation.
Dear Mary, Thank you for this great review! We are happy you found he room clean and comfortable! We are delighted you will be back for a mini vacation! Mark & Team
We've stayed here before but in a partial ocean view room. Now we are totally spoiled since staying 2 nights in a ocean front room with King bed, fireplace and balcony. The room also had a mini kitchen. Everything worked, the lighting was sufficient. Check in was fast and easy. It was my birthday weekend and we were assigned a room on the top floor which had a great view. It is just a few minutes to walk to the main drag in Seaside where the restaurants are located. Parking is great at the hotel and free. There is a bakery, full bar facility next to the lobby. The cookies at check-in was a nice touch.
Dear BunnieinOregon, HAPPY BIRTHDAY!! We are so glad you spent your birthday with us. We hope to see you again soon! Mark & Team
Very pleased by level of service and accommodation at this beachside hotel. Friendly staff greeted me with a nice upgrade, and hotel was clean and well amenitied. The bakery food and staff were divine as well. Looking forward to returning!
Dear SeattleGoldenBear, Thank you for taking the time to write this review of your recent stay with us. We take great pleasure in making sure our guest are taken care of! We look forward to your return visit. Mark & Team
We stayed here a night over Labor Day weekend to get out of town. We paid a premium for holiday weekend, and we were disappointed that there's really not anything included. No breakfast, room was very small (with just overnight bags, it felt extremely tight) and too much noise comes from nearby rooms (we had a non ocean view room). DVD we borrowed from the lobby was scratched and we couldn't finish the movie as a result. It just felt like an ultra budget hotel rather than living up to the Best Western name I expect when I visit their brand. No “plus” about it... Pros: Staff are friendly, and there is an onsite cafe you can purchase items from. Free and easy parking and check in. Close location to ocean and promenade.
Dear Sarah, I do apologize for not exceeding your expectations during your stay in early September. We have many other room types to choose from. I hope you come back and try another room type- perhaps an ocean view room. We would like another opportunity to show you how awesome we can be. Sincerely, Mark & Team
This hotel is ok. They have some amenities that others don't have, such as a cook top in the room. But overall there is nothing plus about it. They had a Thanksgiving dinner which was $25/person but it was more along the lines of a bad Granny's buffet and the buffet was not replenished in a timely manner. The bed was comfortable. We were looking forward to two things: placing the couch in front of the window to watch the ocean (which, BTW, is a LOT further away from the hotel then we thought) and utilizing the hot tub for sore muscles. 1) The couch is attached to the wall Murphy bed unit and cannot be moved. 2) The hot tub jets were broken and not set to be fixed until the end of the month. All in all a disappointment. At nearly $425/night in the summer it does not come close to other hotels which are cheaper by $100, closer to the ocean, within walking distance of Main Street and offer a free breakfast. Also, be prepared to freeze on a cold day on your way up to your room, the corridors are outside.
Dear Mary, Thank you for taking time to submit a review about your stay with us. Our goal is to provide outstanding service and accommodations to each and every guest. I am sorry we failed in this endeavor. We look forward to an opportunity to improve your experience with us in the future. Mark & Team
I was impressed with this hotel. It's on the seashore promenade so you have great access to the beach and a beautiful view of the ocean if you have the right room (more on that in a minute). It's also about 4 short blocks from the main shopping street. It's a perfect location —easy walking distance to shops and restaurants but a quiet location slightly away from the crowds. There's a large variety of rooms in both size/amenities and location. Most people will want an ocean view room. Because of the sand dune in front of the hotel, you'll need the second floor to get that view. The view is worth the extra cost. I also recommend clarifying room size. Most rooms are quite roomy but be careful of the seemingly bargain basement rate. It could be a quite small single queen room. Spring for just a few dollars more to get a bigger room. I had a large queen room with a fireplace, loveseat and small patio. There's a nice pool, a small restaurant, convenient on-site parking and good internet connectivity. Staff was friendly and accommodating.
We stayed here for a beach getaway in November. The weather was stormy, which made for great wave watching. It may have been cold outside but the staff at this hotel made us feel warm and welcome. We were most impressed that the pool was kept at a comfortable temperature. Many of the hotels we have stayed at use minimal heat or no heat in the winter months. It may have been cold outside but the staff here were warm and welcoming. We look forward to our next visit.
Dear Stephen, Thank you for this awesome review! We appreciate you and your family staying with us and hope to see you again soon! Mark & Team
We had a great time. Thanksgiving weekend in Seaside is fun, from the Christmas parade to the gift shows. The hotel, staff and amenities are top notch. The room was perfect and the bed was really comfortable. Would highly recommend. We will be back.
Dear regbert60, Thank you for such a glowing review! We are so glad you had a great holiday weekend. We are doubly glad you spent it with us. We hope to see you again soon! Mark & Team
Best Western Plus Ocean View Resort has wonderful Ocean front views with a boardwalk all along the front, Between you and the ocean, Where you can stroll to downtown Seaside for shopping, restaurants and sightseeing. The sandy beach Is great for walking, watching the waves and many people find kite flying to be fun. The re4sort has a great restaurant and staff. We have stayed many times and have never had a problem with anything. Rachael and Emily have always helped us for checking In and always have a smile to make our stay great. Mark Hopman the general manager Is one great guy and mingles with alot of people staying. A great getaway place to come and enjoy your stay In Oregon, At Best Western Plus Ocean View Resort, In Seaside Oregon
Dear Donald, Thank you for such an amazing review! We always enjoy it when our "extended family" come to visit. We hope you return soon for another awesome stay! Mark & Team
I love staying at this hotel. It's very clean and the staff is always so very helpful. The cookies are really good that they have when you arrive also. I've been staying here at least 2-4 times a year for the last 9 years. Love it!
Hi Rhonda, You are awesome and we are glad we are your home away from home. We look forward to your return. Mark & Team
Hotel is a great location,the staff was very friendly and very accommodating .The room was spacious and had a small kitchenette, which was a nice bonus.Bed was comfortable. There is no breakfast included which I find strange for a Best Western Plus.The restaurant on site (which I never used and hardly seen anyone in there ), (but that don't mean its not good.) you get 10% off your meals.I think you should get a way higher discount for breakfast at least . I would definitely stay there again!! I had requested a higher room when I booked, but no I got bottom floor Looking at sand,but maybe there was none when I booked on line with a different service or maybe cause I booked with a different service, I never called to check.
Dear Rick, Thank you for this candid feedback. We are always looking at ways to improve and will take your ideas to heart. We suggest contacting the hotel in order to get a personalized reservation experience that will make sure you get the room type desired. We hope to see you again soon! Mark & Team
We stayed here 3 nights this November. It was our first time with Best Western. The view on 5th floor was amazing. Breakfast was delicious. Room and amenities were very clean and in great condition. Staff was always nice and helpful. Planning to be back in the future.
Thank you very much for this review! We appreciate you and cannot wait until your return visit! Mark & Tean
I switched from the Shilo to the BW in April of this year, after coming down here for some R&R for years and watching the Shilo's quality drop with every visit. The staff at the Seaside BW are all genuinely nce & professional and the building is maintained very well...........a great value and a very pleasant experience all around.
Dear Larry, Thank you for this amazing review! We are happy you chose us to be your home away from home! We look forward to your next visit with us! Mark & Team
Good location. Close to the beach and shops. Staff was very pleasant and helpful. The only downside was upon check-in it was very busy and my daughters and I had to stay in two separate rooms which were close to each other but not beside each other.
Dear Jackie, Thank you for this review. I am sorry you and your daughters had to stay in separate rooms this trip. I am glad the rest of your trip was great. We look forward to having you stay again, however, all in the same rooms. Sincerely, Mark & Team
This Best Western is my favorite. Good value, good location, good food. I have recommended this hotel to all my friends and frequently plan a trip so we can all get together here. The weather was also perfect which just made the stay even better.
Dear Victoria, Thank you for this GREAT review! It is always awesome to hear we are a favorite! We look forward to your next stay! Mark & Team
Love the view, sound of the ocean and the relaxation we get whenever we stay at this Best Western. The staff are friendly and always helpful. Hotel sits right on the Promenade, therefore, it's an easy walk into town or to see the Statue of Lewis & Clark in the center of the turnaround. Considering the ocean is my happy place...it goes without saying that this is easily my go to place when staying in Seaside!
We had an ocean front room--king bed with queen wall bed if needed, fireplace, kitchenette,balcony with chairs, boardwalk, great rate. Though we only stayed one night en route to our destination, we had stayed at multiple BW's on our trip.Here we learned that the BW chain is composed of franchises, each owned by different owners. This explains why our stays varied so much in multiple facilities. This franchise is hands down the best--the friendliest; the quietest (think thin walls); the ONLY one with a recycle wastebasket; great food in the restaurant; no having to go to the front desk to find out where the restaurant hostess was after waiting a couple minutes;no ill-informed front desk personnel. We'd definitely stay again.
Wish I could give a better review but I can't. I ordered two queens in a view room with a pet. Pets are allowed only on the 1st and 2nd floors but that was no problem. We stayed in 205 and it has a great view of the beach right in the back of the Hotel with a nice private balcony to view it from (plus huge glass sliding door in the room giving you a great view. The room charge was $97.00 plus $25,00 fee for pets each day (plus tax). We stayed two nights. There is no free breakfast buffet like in most Best Westerns and the food was okay but not anything special. The restaurant looks like an old converted meeting room with basic bare looks and is in the basement. No ambience here. We left the Hotel to cruise the beach for the day. We were gone from 9:00am till 6:00pm and when we arrived back, we discovered that "Housekeeping" had left our door wide open all day. I was extremely upset as I had Laptop computers and other electronics in the room. We were very lucky that no one had stolen them as the Hotel had experienced a major break in where thieves had pried open most of the vending machines and stolen cash and food just a week before our stay.The night Manager was very sorry and accommodating and insisted that the Hotel do something for us even though I said that was not necessary. Just informing the Housekeeper of her/his mistake would have been good enough for me. But she insisted and took $50.00 off our bill. Now for the good parts....The room........OMG the King bed! I wanted to kidnap it and take it home with me! Most comfortable bed I have ever slept in at a Hotel! The queen was a pull out bed from the couch but my Granddaughter said it was very comfortable. The bathroom is very small (tiny) you have to straddle the toilet to shut the door if you are inside it. The room was average size with a nice kitchenette. Bring your own pots and pans and silverware. The room was very clean and looked exceptionally nice. The beach is only a few hundred feet walk from the Hotel and if you drive a couple of miles north to the Del Ray State Park it has a beach entrance so you can drive onto the beach. All in all, our stay was very nice and relaxing. Even though the housekeeping made the mistake of leaving the door open, I'd still recommend this place to travelers. Access to the hotel and in the hotel is great for disabled people (except the bathroom).
Awesome room at a good rate. Right on the beach. I was able to walk out the sliding door and walk right into the sand. The staff was very diligent in dealing with a loud person bothering the guests outside the hotel.
Dear DayTrip, Thank you for this AWESOME review! We are glad you had a most amazing time. I am happy all your needs were met while here! We look forward to your next visit with us! Mark & Team
First room with a partial ocean view, had an issue with noise from the restaurant ventilation system which made a low frequency rumble during operating hours. Told the desk and was comped a better room with the ocean view. No fuss, no muss. Check-in/out was smooth & fast. elevators worked fine. Restaurant & bar was quiet (visit was in late October). The "Prom" was right by the hotel. Small snack cubby by the desk had wine, beer & snacks.
Dear Mike, Thank you for this EXCELLENT review! I am glad we could get you into a room that was perfect for you! We look forward to having you stay with us again soon! Mark & Team
My husband and I took the opportunity to take a quick weekend getaway to Seaside. We stayed at the Best Western Plus Ocean View Resort. The standout for me was the staff. Super friendly (genuinely so) and attentive. There wasn't a place we were at in the hotel where staff didn't greet us warmly and ask how our stay was going. The hotel was clean (loved that the remote, pillows, etc came in their own pouches indicating that they were fresh and ready for new use), the bed was very comfortable, the oceanfront view was awesome, and access to the beach was very easy and convenient. Some mild cons: some of the corridors could use some freshening (paint and repair), the hot tub jets were not working so that was a bummer (but the manager personally came in to explain why and apologize - a nice touch), and having breakfast in the restaurant was a bit of a challenge (staff were not having a good day so service was a bit chaotic), but again, even though they were stressed they remained friendly and very apologetic. Food was as you'd expect. Overall, we found it to be a warm friendly place that we'd stay at again.
Dear Lisa, Thank you for this WONDERFUL review! Your are correct, the hotel is clean and comfortable. We still have some work to do, as you know, and we are getting it done. We are glad you had a great time-you are now family and we can't wait to see you again! Mark & Team
Check in was easy and quick. Elevator works!!! Staff were exceptional. Room was comfortable. The room did not have a view of the ocean but I knew that when I made the reservation. I was here for a conference and had little time for the ocean on this trip.
Dear Carl, Thank you for this nice review! We are glad you had a great time. We appreciate the shout out to the staff! We appreciate you and look forward to you returning to enjoy the ocean on your next trip! Mark & Team
I continue to be impressed by this hotel. It sits directly on the beach and is well within walking distance of all the restaurants and shops down town. The facility is immaculate and very well maintained. The staff is always very friendly and informative. The rooms are always very clean and the beds are extremely comfortable. This is the only hotel I stay in whenever I come to Seaside, or and recommend this hotel to anyone looking for a great stay on the coast.
Dear IHaveNoUsername, What can I say but THANK YOU! This is an AMAZING testimonial from someone who has stayed repeatedly over the years. We appreciate you returning time after time and letting us and the world know of your experience. We look forward to your next amazing stay with us! Mark & Team
We really enjoyed our time at this BW as it is conveniently located along the beach with great views of the ocean. The hotel staff is exceptional and very helpful. The pool and hot tub are exceptionally clean and well maintained. The only issue we had was with the Cafe staff as they seemed rude at times and just did not want to be of service. Overall, for the price in this location, you can not do better than this BW+.
Dear Dr Dave, Thank you for taking the time to write a review of your recent experience with us. Thank you as well for the kudos to the staff. It is very much appreciated. I do apologize the café did not meet your expectations. This is not our normal practice. We hope to see you again soon so that we may show you how awesome we can all be.
Right on the beach, lovely room, excellent customer service. Not crazy about the restaurant but the food wasn't bad. Reasonably priced for a full ocean front room. Definitely would stay there again. Really nice.
Dear Mary, Thank you for this GREAT review! We appreciate the shout out about our customer service! We also appreciate you. We hope to see you here again soon for another great experience. Mark & Team
This weekend we held a conference with people traveling from Oregon, Washington, Idaho, and Montana. The BW Ocean View was extremely hospitable. From management to the wait staff and custodial we were welcomed and taken care of with a happy smile and efficient service. We have enjoyed our stay there for the last eight years, but this year was especially great. Thank you!
Dear NABNW~ Thank you so much for this kind review! We appreciated having your group with us. It was awesome seeing all the kids participate in their activities while the adults participated in theirs. All the attendees were very kind and considerate. It was our pleasure being your host for this event. Sincerely, Mark & Team
When I go to Seaside Oregon, I get busy with it. I'm often up to my ears in things to do, places to see and people to visit. It's easy to skip over an older hotel; because you see newer, 'better' places - but rest assured the real beauty is how a hotel (or any business, really), is maintained. Many members of my group who were with me in Seaside in 2017 told me to make the switch from our old hotel permanent, that the Best Western 'is a keeper'. It lounges on the Promenade, a short walk from much of Seaside's food and entertainment and while the restaurant prices outside are for tourists; the prices inside the hotel are much more reasonable; especially for the quality you receive. The hotel staff is friendly; and two names that stick with me are Emily and Josh. Emily works at the front desk and has a remarkable personality. Josh works in the hotel's Cafe with a secret identity working hotel maintenance. Josh had the unparalleled joy of trying to clear a clog in our room's plumbing. Twice he went down to get a bigger snake. There were several battles in this war, which Josh and his comrades in maintenance eventually won; beach sand plus hair makes clogs clog in a cloggier way. If you want a hotel where there isn't enough sand to affect hotel operations, you can go stay further east and walk your happy self six blocks to the beach. Me? I'll be sleeping about 30ft east of the beach.
Dear Louis, Thank you for this detailed review of your recent stay with us. Thank you for the shout out to the staff. I do apologize for the battle in the drain. I am so glad Josh was able to claim victory. We hope to see you again soon! Mark & Team
We thoroughly enjoyed the Best Western from the check-in moment to the check-out moment. The staff is extremely friendly and accommodating and we slept like babies on the king bed. Also, in most hotels you can hear other room's water running and people walking above you, etc. We did not hear a thing except for the skateboarders going by the side of our room because we were on the end.
I've stayed here many times, and if you have an oceanfront room, it's worth the price. The murphy beds, while convenient, aren't very comfortable, but it's a nice way to add a couch to a 2-bed room. Warning: Though it seems like it has interior corridors, the halls are actually open to the elements, so they get cold.
Dear mrsacuna, Thank you for telling us about your recent stay. Thank you as well for being a loyal repeat guest. You are now family. We can't wait for you to visit again for another wonderful stay. Mark & Team
We were very pleased with everything this hotel has to offer. Check in was quick and the staff very friendly and helpful. Our room was much nicer than we expected. The small kitchenette was great. We loved having an outdoor patio where we could sit and people watch as people strolled by on the boardwalk. The bed was one of the most comfortable beds I have slept in. Seaside is very dog friendly and we were happy Best Western allowed dogs. The ocean Bakery/restaurant offered delicious meals and were reasonably priced. Thanks Best Western for an awesome hotel experience.
Dear Lvrile, Thank you for this EXCELLENT review! We are glad you had an awesome hotel experience- that is our goal! We look forward to your return for another great experience! Mark & Team
We were able to check in a bit early. Room was very clean and full of amenities with a nice balcony and view of the ocean. Beds were a bit on the soft side for us but still comfortable. The Ocean Bakery Cafe was wonderful!! Friendly, efficient staff, excellent service of delicious coffee and foods. We only got to try their breakfast, but would eat there anytime we're back in Seaside! And of course get a room there if we're staying over :-)
Dear chersgroupie, We are so glad you had an EXCELLENT experience! Thank you for the wonderful comments about the staff and service. We look forward to you returning for another great experience! Mark & Team
Only had a king bed with fold down queen left mom and I ended up sharing the king bed never once felt movement of either of us all night!!! Fantastic bed. The view was amazing as well. We had a nice deck with chairs to sit and watch the sunset. RM 405
Dear Marianne, Thank you for taking the time to write a review. We appreciate it and we appreciate you. We are glad you and your mom had an amazing view and got to watch the sunset together. We hope you return soon for another great stay. Mark & Team
My husband and I booked this room several months ago for our 19th wedding anniversary.Unfortunately, due to a serious heart surgery he had he was unable to sleep in the hard bed. He attempted to sleep in the chair, but it didn't work out and we had to leave past midnight the first night and drive home. The general manager Mark was amazing the next day when we contacted him regarding a refund. He was very kind, understanding, professional and generous with the discount.Regarding the room: We booked a King jacuzzi with kitchenette.PROS: Like how the toilet and shower are separate from the sink area and there is a door to it. Also, had a heat lamp which would have been nice after a shower.Separate sink area for getting ready was little small, but enough counter space and if not then closet is directly across from it where travel case can be stored.Kitchenette was not one of the best we have had when staying somewhere, but not bad. It was more of a microwave hutch like set up, but functional for warming food, getting coffee and a mini fridge for things .Jacuzzi had 2 steps to get into it and was pretty deep. If you have short legs be prepared for that. They were thoughtful in regards to providing great handrails for safety and privacy windows and rolling privacy shade. It kind of takes away from the experience however, if soaking at night because you need to close the curtains. In the daytime the privacy windows should work well.The staff was efficient and friendly.The overall appearance of the room was nice. Looked newly remodeled came with chair, the fireplace, bed, desk with chair, jacuzzi tub, and kitchenette, good closet space and good sized room.Nice location on the Prom so you can take a leisurely stroll if able to, but is probably a half or quarter mile from the shops if you walk.CONS: The bed was very hard. If you need a soft bed this will probably not work for you. We planned ahead based on my husbands condition and packed a large 29 inch suitcase with 3 plush throws from Costco (the really nice ones) and put them down on the mattress for him to sleep on and it didn't help.
Dear chir0nurse, Thank you for taking the time to paint a detailed visual picture for all those who will read this. It was an absolute pleasure speaking with you. I am glad we could work with you and we hope you will come visit us again when he is more recovered for a relaxing stay with us. Take care. Mark & Team
The room had a partial ocean view and partial view of the mountains. It was a clean and updated room and everything was great except one of the beds was a little saggy in the middle. They let us bring our dog to stay although it cost us $25/night more. I would recommend the Best Western as it was clean, quiet and updated.
It's OK. But since I was taking this night away as a time for respite I was really looking forward to relaxing in a jetted hot tub. I can't tell you how disappointed I was to find a paper note on the door that although there are jets in the hot tub this is considered a non jetted hot tub. And basically looks like the Jets were broken and they didn't want to fix them. There should be some sort of note about this on their website so people can make a decision before booking. And for the same price you can get the same type of room at a hotel with a hot tub that actually has jets in it and where breakfast is a part of the package. The beds are comfortable here and the rooms are nice, but there are comfortable beds and nice rooms at lots of hotels in the area. My opinion is the Best Western needs to step it up if they want to deserve the same price as the other oceanfront hotels in the area.
Dear Lisa, Thank you for this review- I am sorry you experienced this. We will be remodeling the jetted tub within the next two months. We hope you come back for an enjoyable and relaxing time. Mark & Team
This is a good choice if you want a moderately priced room located right on the beach promenade. Beautiful sunsets and easy walk to all the shops and restaurants on the main drag. Also just about 200 yards away from the historic spot where Lewis & Clark first discovered the Pacific Ocean. The building is a little dated, but has been refurbished nicely. Rooms comfortable and clean. Easy free parking, but no complimentary breakfast. Overall a great stay. I recommend and hope to return sometime.
Dear BeverlyRae, Thank you very much for this review. We appreciate it and we appreciate you! We hope to see you again soon. Mark & Team
My hubby and I stayed one night in a King upper level room - the room is amazing - fireplace, balcony, soaker tub with a view to the ocean - the room was terrific. My only disappointment (if you could even call it that) was there was no breakfast included and since it is a Best Western I thought there would be at least a continental breakfast offered. We did have dinner in the onsite restaurant and it was very good - I had the pear and blue cheese grilled sandwich which was excellent, but even better than the sandwich were the fries - best fries I have ever had.
Dear Kelly, Thank you for this review! We appreciate your candid feedback! We hope you return soon for another terrific stay. Mark & Team
Great Place. Super friendly check in staff. quick, knowledgable and helpful. Even had free salt water taffy candies at desk and in room. Yum. Parking near room, prompt room service, wide range of tasty options to eat for breakfast. Closeness to beach was unexpected and we enjoyed going down to the beach each day. The boardwalk to the main paeto of Seaside with all the restaurants and shops is an easy short breezy walk of only three blocks. This is a great choice and reasonably priced. I would return again.
Dear rtfaxnyc, Thank you for this GREAT review! We are happy that you hade a wonderful time. It is always good to hear it when we exceed a guests expectations! We hope to see you again soon! Mark & Team
We stayed as part of the Feast of Tabernacles holy days (like an eight day church conference). So we had a block of rooms at great rates. Super deal with breakfast buffet vouchers included! The Ocean Cafe was excellent. Friendly professional staff, good menu options, great tasting food, even a limited bar! I can certainly recommend the burger and the grilled cheese... excellent! The hotel is clean and welcoming. The staff are pleasant and helpful and always have a friendly greeting for you. The location is amazing. Right on the prom. Stunning views of the ocean. I choose a basic room, small but everything was clean and kept up nicely. Loved the temperature control with both the ceiling fan and air conditioning. Bed was very comfortable, but would have liked some thinner pillows too. Was told by others that the ocean view/front rooms do NOT have air conditioning... and those above the first floor do not have screens in their sliding doors. Unconfirmed. Biggest complaint is the tight parking. I'd heard about two parking accidents just while we were here. And they have an overflow lot that could be better used. Why not repave both lots and paint better/wider spaces!? Still, I'd highly recommend staying here.
Dear HeWhoAbides, Thank you for this detailed review. We are pleased your group is having a wonderful time at the hotel. It is our pleasure to host and serve you. Thank you as well for the compliments regarding the staff, cleanliness of the rooms, and comfort of the bed. I can confirm the Ocean View rooms do not currently have a/c. The 3rd floor and higher does not have screen doors, however, they will have screen doors soon. I do apologize for the parking, we have not had an accident in the parking lot in years. We do look forward to your return! Mark & Team
I think the reviews on here probably reflect which room you get. We were given a small room with no ocean view - ours looked out on to the passageway. The room and decor are dark and very dated. It was clean and functional but I was pleased we were only here for one night.
Dear Angela, Thank you for this review. You are correct- we have many rooms types and depending on which one you reserve, will reflect the accommodations. We have very small micro rooms, such as you described, all the way to a two room suite that sleeps six and has two bathrooms, fireplace, kitchenette, and spectacular views of the Pacific ocean. We would love for you to return and choose a larger room with a view! Sincerely, Mark & Team
My first visit to this hotel and there on business. Had a partial ocean view and it was spectacular (on the 5th floor). Staff are super friendly all around in every area, housekeepers do an outstanding job everyday and there is a convenient bakery/restaurant right in the hotel with a nice breakfast buffet and really good coffee and pastries. It's also in walking distance of all the great shops but not right next to them for a little more privacy. A bit of a walk through the sand to the ocean but a very nice and easy one. I'd have given it 5 dots but the parking was a challenge with anything bigger than a small SUV. Otherwise, top notch!
Dear Marion, Thank for such a great review! We appreciate the compliments to our team members as well as the "spectacular" room. We agree, we have the finest housekeepers on the planet! Our restaurant is top notch- thank you for this shout out! We hope to see you again soon! Mark & Team
We take a yearly trip to Seaside. We've stayed in many places. The Best Western Plus was the best. From the front desk check in with Bradley, to Angela and her house keeping staff on the 5th floor, to the Cafe personnel, to check out - all went above and beyond the call of duty. We had lattes and salads at the Cafe - delicious. We soaked in the hot tub - ahhh. And we had a short walk to the beach.
Dear Katie, What an awesome review! We are glad you had a great time. Our goal is to have every guest have a great time-success! We look forward to your return next year! Mark & Team
We are a family of 4 on a car driving holiday. This was our one stop for a relaxing beach holiday. It was great. The hotel is steps away from the beach, nice walk to the tourist restaurants (may be challenging distance for those using a cane) along the boardwalk, free parking, and has an onsite restaurant. Appreciate the decent size fitness room to stretch out on the yoga mat and it was brightly lighted. Breakfast buffet was a good price and would recommend this for value. One of the restaurant staff there doubled as the hotel maintenance person. Hard working people and friendly. The indoor pool was a bit small for exercise swimming but good enough for playing. In the lobby, there was a water station and small convenience shop for small food items. Would return. Hope you found this helpful.
Dear Mtanaka, Thank you for letting the world know of your recent experience with us. This is an accurate representation of us and the hotel. It is very nice of you. You are now family and we can't wait until you return! Mark & Team
First time here and was impressed with the friendly staff that go out of their way to make you feel welcome and comfortable. Rooms clean, beds comfy. Short distance on Prom to downtown shops and restaurants. Will come again!
Dear Patticake2013, Thank you for this wonderful review! We are glad you found the rooms to be clean and the beds comfy! We hope to see you again soon! Mark & Team
I've wanted to be able to take my Great Danes to run on the beach for so long. Racheal at the front desk was completely accommodating and professional. Even though in some doggy tips, treats, and poopy bags. The room was perfect for having furry friends. Wood floors. Ocean view. Very clean and comfortable. I highly recommend staying here and having Racheal get you set up.
Hi Kaleb, Thank you for this AWESOME review! I am glad Racheal was able to take care of you! We hope to see you again soon! Mark & Team
What a nice hotel! Clean, friendly and right on the beach!!! We had a wonderful stay and beautiful view of the ocean. Our room was more than we expected; it had a fireplace, mini kitchen, couch and beautiful view, we could hear the ocean too. The room was super clean and comfy - very much appreciated. We look forward to visiting and staying here again. THANK YOU for taking pride in your property, it shows.
Dear Christina, Thank you for this EXCELLENT review! We appreciate you telling the world about your experience with us and we appreciate you! You are now family so we expect to see you back here soon! Mark & Team
I hate to say- Average- it was a solid Good. We stayed here one night, the service at the front desk was excellent and when we needed help with the DVR- someone came to our room almost immediately. The hotel itself is just fine- our teens didn't gripe. Pool is fine not special, but at least indoors. Good location to Promenade, walking distance to pretty much everything.
I can't say enough good things about the quality of this hotel and restaurant. Everyone we encountered went above an beyond to make our stay enjoyable. We were on a girls trip and without exception all of us had a wonderful time. And it's not easy keeping 10 women traveling together in three rooms happy campers! Thank you management and staff.
Check-in was easy, lobby was clean, room was clean and beds comfortable. The one problem, and it is a minor one, is that the bathroom fan was very no. So noisy that you have to keep bathroom door closed. Overall BW is a good place to stay.
This hotel was right on the beach! The rooms were beautiful, clean and had comfy beds. The restaurant was excellent - best pizza I've had in awhile and the breakfast was good too. I would definitely recommend this hotel!
Dear emilyking5, Thank you for taking the time to write this review. We are very happy you enjoyed the beautiful rooms, comfy beds, and clean hotel! We agree with you, the food in the restaurant is pretty awesome! We hope to see you again for another AMAZING stay! Mark & Team
This hotel is great! right on the beach and they have very helpful and caring staff. They have an great restaurant, plenty of parking and are great with pets. I would not hesitate to stay there again!
We stayed in an ocean view king room. It is obvious this building is on the older side but our room was nicely updated. The room was a generous size and had a small but adequate balcony with chairs to enjoy the ocean front view. We were on the second floor which had a nice breeze. Because the hotel is located right behind the boardwalk, you will see and hear people walking by. This was only during the day/evening and we had no noise issues at night. The bed was very comfortable. There was a fireplace and jacuzzi tub which are a nice amenity that we did not use. Liked the separate sink area. We had no issues and would return to this comfy hotel.
Dear Jill, Thank you for this review. We are happy you found the king room with the jetted tub just what you needed (clean and comfy). We hope to see you again for another great stay! It was a pleasure having you stay with us. Mark & Team
We stayed one night at this hotel. It was a comfortable room with a fireplace and a nice patio. We, unfortunately, were on the ground level, so we didn't have much of a view. A DVD player is provided and they had a library of movies for us to choose from, free of charge. Check-in was efficient. We found out at check-in that breakfast wasn't included. They provided us with a 10% off discount card for meals. So if you're expecting the complimentary breakfast you're out of luck. We did order breakfast and it was delicious! There is a pool, but we didn't go swimming! I liked this venue and would stay again.
Dear Charz05, Thank you for this review. We agree, the breakfast is delicious, however, it is not complimentary. If a guest does want the breakfast included, we do have a breakfast included rate. Thank you again for staying with us! We hope to see you again soon! Mark & Team
Staff were not helpful compared to any other hotel I've been to. I didn't even get pointed in the general direction of my room or told what time checkout was. The pool is smaller than any hotel pool I've seen. With 4 people in it, they were running into each other without even moving a whole lot.A child threw up on the ground outside the indoor pool. Staff were told. 30 minutes later janitor arrived where we told him exactly where it was. He (without gloves) took a dry towel to it (which the parents already did). The whole hot pool area smelled like vomit. He came back over 30 minutes later again with a mop (no bucket). Mopped it (if he used proper ingredients he would have needed to rinse the mopped area) once and left carrying the vomit mop over clean areas to where ever his bucket was left.
Dear Julia, I am terribly sorry your visit to the hotel did not exceed your expectations. It appears we dropped the ball and for that, I am truly sorry. We will make sure our staff knows the importance of letting the guest know of all the amenities. I apologize for the way we handled the pool situation. This will not be repeated. Again, my apologies, improvements are underway. Mark & Team
I used this hotel for one night after visiting the Cannon Beach in the evening. I had a choice to use a cheaper airbnb but remain with BW due to its ocean view. I also had some concern how late restaurants in town would open after 9PM. As it turned out in this trip my choice was correct. Restaurants in the Cannon Beach most if not all closed at 9PM. Since I drove to reach this area from Mount Rainier trying to see the sunset in the Haystack Rock location around 8PM, I could not spend too much time on dinner before sunset. So after seeing the sunset and taking all the pictures, I drove back to Seaside 15 minutes away and found some fast-food places like Subway still opened after 9PM. If time is on your side, I would say staying in Cannon Beach would be fine. But then if you have kids, you should take a closer look into Seaside as this town apparently offers more in this area. About the hotel, it looked pretty good inside although not really modern. My room was comfortable with nice shower. I also found the ocean view to be great. This BW hotel location was right there on the promenade although this hotel looked like the furthest away from the Tillamook head relative to other hotels I saw in my early morning beach walk. Unlike most BW establishments, this hotel does not include free breakfast so beware of that as part of your budget estimate. The charge for breakfast including coffee, sausage, scrambled eggs, waffles, etc is about $9 per adult which I used and found good value comparing with eating outside in this town. This place does have an elevator. I did not use their laundry so no comments.
Our first trip to Seaside and we were amazed by the view. When we booked they asked if we wanted an ocean or mountain view. We chose ocean but after checking in realized they were both amazing. We weren't sure about the beach cafe at first (it is not on the beach, it faces the parking lot) but the food was alright and tasted even better when we got it to go and ate in our room. The staff was very accommodating and helpful. We knew we couldn't go wrong with Best Western.
Dear Penny, Thank you for the kind and MAGNIFICENT review! We are so glad you had an amazing time. We hope to see you again soon for another awesome visit at your home away from home. Mark & Team
This July my husband and I got married on the beach in Seaside. When looking for a venue for the reception, the staff at the Best Western Plus Ocean View Resort were friendly and helpful. They were there to answer any and all questions which of course we had plenty of. Once we booked the hotel as the venue, we worked closely with Tiffany and Scott and they helped make our wedding just what we were wanting. Every single staff member we can into contact with from the front desk and the cafe to the management went out of their way to make sure our families were well taken care of and that our big day would go off without a hitch. I truly can't thank the staff enough!
Dear Alex, Thank you for this PERFECT review! We were our pleasure and our honor to participate in this special occasion. We hope you make it an annual tradition to visit Seaside! Mark & Team
This is our second visit to this hotel with our kids and grand kids. Everyone had a unbelievable time. Right on the beach, with everything you would want. The hotel staff are very friendly and took care of our needs. We will be back, I was told we had to go back.
Dear Bob, We can't wait for your next trip to Seaside and our hotel- you and the kids are now family and we look forward to seeing you soon. Mark & Team
The location right on the beach was fabulous! The rooms were sparkling clean, beds were comfortable and the staff were very professional, warm and welcoming. We would stay here again in a heartbeat and will definitely be back.
Dear C D, Thank you for taking the time to let us and the world know about your recent stay with us. Sparkling clean is what we strive for! Warm and welcoming is a goal we hope to achieve each and every day. We love it when we hit it out of the park for our guests! We hope to see you again soon! Mark & Team
I reserved a room on the top floor, on the beach side with a hot tub in the room. I ordered the Romance Package. A dozen beautiful red roses, silk rose petals all over the room, a ice cold bottle of Champagne and a quality box of chocolates. The wife was pleased. A very good midweek vacation on the Oregon coast.
Dear Patrick, Thank you for this review! We are so glad you spent your twentieth wedding anniversary with us. We are happy you and your wife were pleased. It is the special moments in life that we remember the longest and we are overjoyed you spent it here with us. We hope we become an annual tradition for you. Mark & Team
So, to start- this place has "Ocean view resort" in the name, but only a few of the rooms have an ocean view. I thought my room was partial ocean view- it was not, nor were any ocean view rooms available. The hotel isn't far from the strip which is nice (about a 10-15 minute walk depending on where you go) which is nice... The room we had was the smallest room I've EVER stayed in (including rooms in Asia and the Caribbeans), It was attached to another room that had a family in it, it faced the parking lot and and was in front of the walkway- so I couldn't open the curtains because there was constant traffic in front of our room.The air condition had previously leaked water all over the carpet so they brought us towels to place on the floor: tacky but helped to keep my feet dry. The staff (Chris and Bradley) were so nice, they gave us a couple vouchers for the cafe (that has pretty good food), but in all honesty, I won't be returning to this hotel.
Dear ajbug77, Thank you for letting us know about the a/c unit- I am sorry this happened and I am glad our team could help make it right. We agree with you - the micro rooms are small and have no view. They are cozy and have microwave, small refrigerator, flat screen tv, and coffee makers. We have many room types to choose from. Should you choose to return and give us another chance, please contact me directly and I will make sure you have a great time in a room with a full ocean view! Thank you again for this review, we appreciate it and we appreciate you. We hope to see you again soon! Mark & Team
double check your room details prior to confirming...we thought we had an ocean view room, we did not. Name of hotel misleads you to think the whole hotel has ocean views. staff was great, breakfast buffet well worth the price.
Dear 41sehunt, Thank you for the kudos about the hotel being nice! We agree! I am sorry for any miscommunication between the name and the accommodations. While we do have ocean view rooms, we have mountain view and city view rooms as well. we appreciate your feedback and we appreciate you. We hope to see you again soon. Mark & Team
Went with 5 girlfriends for a bachelorette weekend. The hotel was excellent location and the staff was great. Bradley at the front desk was so great that he was given honorary bride tribe status and given a sash to wear!
Dear kkauffman, Thank you for the GREAT review! We are happy you all had a fantastic time! Bradley is a gem and we are lucky to have him- as you know! We hope to have you back for another weekend- perhaps a girls weekend this time. Sincerely, Mark & Team
We were pleased with our first experience at this hotel. We were allowed an early check in with no problems and all staff were consistently polite and service oriented. The food in the cafe was also a good experience with phoning in your order and a phone call back when it was ready made it much easier for a family with a dog.
Dear Nancy, We are pleased to hear your first experience with us was made a lasting impression on you. We can't wait to have you back as a repeat guest. Thank you. Mark & Team
In the eight years we've been staying here, we've never had a bad experience. Clean, comfortable rooms, great breakfast at the cafe, wonderful staff who are welcoming and helpful, short distance from downtown on the prom. It's just right for our little family.
Dear Ruth, Thank you for this amazing review! We love it when our repeat guest give a shout out to everyone about their experiences with us. We appreciate being your go to home away from home! We look forward to your next stay with us! Mark & Team
I was very pleased with my stay at the Best Western. The room was very clean and cozy. They acknowledged my membership and were super friendly. They shared their favorite spots in town and made check out easy!
Dear acarlson9910, Thank you for this GREAT review! We appreciate it and we appreciate you! We hope to see you again soon! Mark & Team
Where to start. Washing machines were tired and had black soap residue on agatator. The breakfast which they charge for was more limited than BW hotels free breakfast at a lower price per night. Room was loud (easily hear everyone in hallways doors closing etc). Would avoid in future. Great location but not a BW Plus.
Dear Ryan, Thank you for your feedback. It is appreciated. I am sorry to hear you did not have an excellent time during your recent stay. We strive to provide exemplary service and accommodations to all our guests. We did not deliver for you and for that I apologize. Should your travels bring you to Seaside again, we hope you choose us so that we may make a positive lasting memory for you. Mark & Team
Enjoyed our visit to Seaside and our stay at BW Plus! Located right on the Promenade it was an easy walk to shops and restaurants. Rooms were very clean and customer service was excellent. The beach was beautiful and a great place to search for sand dollars! Would definitely recommend this hotel to anyone!
Booked through Priceline. Priceline sold us a room that wasn't available and didn't honnor the amenities commitment t they made to me. We discovered this all at check-in. The front desk staff listened and helped us problem solve. They actually ended up upgrading us (due to availability). We ended up is an awesome room that actually met our needs better. The staff were 10/10 friendly, available, and EFFECTIVE. Our room was clean. The view couldn't be beat. Balcony over looking the beach. Literally 25 ft from the sand. The bed was comfortable and immaculate. Our room also had a kitchenette. It was well stocked with kitchen utensils and dishes. The lobby was bright and obviously kept current. There was no free breakfast but there is a great cafe/restaurant built into the hotel. I actually perfer that so you can easily get a nice meat. Good was good, and super convenient. We will be back 100%.
Dear lclark2018, We are glad we could make things positively memorable for you. We hope to see you again soon. Mark & Team
Stayed one night here in an economy room. Room is really small but was perfect for our needs. No issues with the room or noise level. It's right on the beach. Short walk to all the downtown shops. Buffet breakfast was good. Cost about 8 per person. Pool is small but wasn't crowded at all. Wish I could have stayed another night but the hotel was full.
Dear BERI7, Thank you for the great feedback. We are glad the you had a great time! We wish you could have stayed longer as well! We hope to see you again soon! Mark & Team
My husband and I stayed overnight on our trip down the PCH, and it was great. Comfortable beds, beautiful view of ocean, walk to everything! The staff were all pleasant and efficient both checking in and out. If you are in the area, this is a great place to stay!
Quick trip to coast to get out of Portland's summer heat. Great location on promenade. Great ocean view with a deck that was big enough to enjoy. Restaurant was a nice surprise for a burger at night and for breakfast in the morning. Nice menu. Full bar.
Dear miles2004, Thank you for the GREAT review! We appreciate it. We hope to see you again for a longer trip. Mark & Team
A little disappointed at first when we checked in for a weeks stay and found the size of the room to be minuscule. After checking with Bradley at the front desk and Mark the Hotel Manager, they agreed to move us to another room the next day. They even made arrangements for housekeeping to move our luggage for us while we were out. The room we were moved to was really great. Much bigger and with a balcony and view of the ocean. A little more expensive but well worth it. Mark and Bradley really went out of their way to make sure our stay was exceptional. The entire staff of the hotel was very helpful, friendly and professional. It was a joy staying at this Best Western, definitely one of the top 10 we have stayed at.
Have stayed in Seaside many times, and always find most hotels on the older side. Found this hotel to be clean, and staff friendly. Beds were comfortable. Had three families with us, and didn't really need much more. Right on the beach. Make sure if you want ocean view, you get second floor and up. First floor just views the sand dune. Cafe was pretty good too for snacks, coffee, and sandwiches. Would definitely stay here again.
Dear Bob, Thank you very much for this review of your recent stay with us. It was a pleasure hosting all your families. We hope some great lasting memories were made. We hope to see you again soon for another great stay. Mark & Team
This visit to Seaside was a very pleasant surprise. We made our reservations only a few weeks before our stay and had never been to this hotel before. Great views and service was outstanding. We will most definitely return!!!!
We had an excellent view but nothing else was up to par for the cost. The balcony was very sandy, the bathroom was extremely small and awkward. The bed was OK. When choosing a hotel chain you expect consistency, Best Western hotels are a different experience in each location.
Dear sjerzelady_50, I am sorry we failed to provide you with the best possible experience during your recent stay. You are correct in that each Best Western hotel is unique to its location and may offer different experiences at each. It is the intent that all experiences are positive and memorable. We do hope you come back and give us a chance to provide you with an exceptional experience. Mark & Team
Excellent location- we loved the proximity to the Beach! It was also a very short walk to the Aquarium, promenade and all the little shops. No need to drive around- just leave the car parked. They also made our kids day when we arrived on the 4th with a cute little pail filled with 4th of July stuff- a beach ball, headbands and necklaces and other goodies. Definitely would recommend staying here when in Seaside!
Dear Emily, Thank you for this awesome review! We love it when our guests have a wonderful time. It was our pleasure having you stay with us. We hope to see you again soon. Mark & Team
The beds were comfortable, the staff was friendly, and the kids really enjoyed the pool. We only stayed one night, but are planning to go back soon. We debated trying the breakfast buffet, and decided to go for it. The coffee was good quality, and we appreciated that they had lactose-free yogurt. The bacon, eggs, potatoes, and oatmeal were also very tasty.
Dear Troy and Becky, Thank you for taking the time to write this review of your recent stay with us. We enjoyed having you here and can't wait until you return! Mark & Team
Amazing accommodations and services. It was my first trip to the coast,so I reviewed hotels for weeks for our trip. I am very thankful we choose this establishment. Fantastic staff,views,rooms,food, and the most comfortable bed. The staff members were so friendly and helpful. Exceptional experience with Best Western Oceanside, can't wait to go back. Recommend to everyone plus within everyone's budget as well. It is the place to stay. # King, ocean view, jacuzzi room- MEMORABLE!
Dear Bteam5, What an amazing review! It is always great to hear when our guests have a great stay, let alone phenomenal! We appreciate you and your family. It was our pleasure to be able to be your hosts while you were here. We hope you come back for another phenomenal stay. Sincerely, Mark & Team
Very enjoyable stay at the BW + Ocean View. Decided to drive over from Portland to take advantage of two warm and sunny days at the ocean. The hotel made for a very pleasant visit. The location, facing the Pacific directly on the north end of the Prom. Perfect easy stroll to everything in Seaside. The rooms are clean, well kept and comfortable. The staff very welcoming. Recommended.
Dear roborjohn, We appreciate you taking the time to tell the world of your recent experience! Thank you for the kind words about the cleanliness and comfort of the rooms as well as the location and friendliness of the staff. We look forward to your return! Mark & Team
If your looking for a place to stay in seaside or. This is please see scott at the front deck, a great person and a big way to start your stay. Great rooms and very clean, just steps away from the beach. The food,drinks and staff are the greatest. We had a very good time and be coming back soon!!!! Thanks Best Westen????
Dear shandygorder, Thank you for the GREAT review! We agree, Scott is awesome. We hope to see you back again soon for another great stay! Mark & Team
Check in from Scott perfect. View on top floor and sunset is just so good Room was well equipped with good WiFi. Big tv. Fridge and dishwasher and hobs. Loved Seaside and wished we'd stayed 2 nights. Easy walk into town
Dear Dean, Thank you for this review of your recent stay. We appreciate the feedback and we appreciate you. We hope to see you again soon. Mark & Team
My husband and I go to the coast a few times a year. We have stayed in almost every hotel in seaside on the beach and non of them compair to this one. The price is decent, service and appearance is all great. I always recommend Best Western plus to our family and friends.
Dear reynoldsattitude, Thank you for the "Best" review we can receive! We love it when we create lasting positive memories for our guests! We hope to see you again soon! Mark & Team
This is a very nice small hotel very well situated. The rooms have been redone recently. The views of the ocean and the Tillamook light house are great. There is a great bakery cafe down stairs. The staff is friendly and knows the area. Good prices for what you get. The only slight problem are the mattresses are a bit soft.
Dear Experienced_8, Thank you for taking the time to write this review. We hope you return soon for another great stay. Mark & Team
I was traveling with my best friend of 25 years. He has a terminal illness, and is permanently disabled. We called ahead and booked this hotel because we really wanted to stay at hotels on the ocean while going down the 101. We performed a few searches to get a ballpark idea on the cost of each hotel in the area. We understood in our search that the cost would go up as we needed ADA accessible and two beds. We decided on this hotel as it was a large chain with a good reputation. When we arrived and checked in, this when we were told the room would be double what all of the websites showed for that same night!! This price discrepancy was not expressed over the phone when we booked the hotel (requesting a ADA room on the phone). At this point of the day, after driving from Idaho we just wanted to rest and took it. Feeling taken advantage of, we walked back to our room. I didn't think too much of our walk as I am not handicapped. My best friend on the other hand was struggling with the distance we were walking. The room they put us in was on the other side of the hotel, down a long hallway, the furthest possible room from the entrance. It occurred to us, this is NOT a ADA handicap accessible room. Why would you force a handicapped person to walk so far? My friend walked back to the front desk and asked if this was a ADA room. The manager looked confused as to why we were placed in this room, and admitted it was not a ADA room. After about 20 minutes we were finally provided with a handicap accessible room, still at the double the website rate. The beds were comfortable. The room was clean. We slept and left first thing in the morning.
Thank you Richard, for speaking with me Today. I truly apologize for the misunderstanding on the rate. We would never overcharge a guest or charge a rate that is higher than the posted rate. I hope you accept the refund in the spirit with which it is intended. I am also very sorry about your best friend. He is in our prayers. Terry
Location was good. Get a higher floor for a better view. We got a room with a king bed and a queen Murphy bed both were comfortable. Bathroom was small but clean and updated. Balcony had 2 nice chairs and a table. MFireplace was electric light; no actual flame or heat. Good tv; had a DVD player and you could rent movies at the front desk. Had a kitchenette, but the front burner did not work, and the sink drain was slow. Indoor Pool was nice for kids (small, heated). Hot tub was closed (did not know that in advance). Free cookies in afternoon in lobby.
Dear AnnElizabeth97123, Thank you for this review of your recent stay with us! We appreciate the detailed feedback and we appreciate you. We hope that you come back soon for another great stay! Mark & Team
Stayed here two nights on a west coast trip - had three nights booked, but cancelled last night due to not liking the room location or the hotel. I had requested s higher floor for a king ocean view room when I booked through the hotels website. We ended up getting second floor which due to the lay of the land makes it as low as a first floor and the way the promenade was, people walking by the boardwalk were looking right in our room, so we had no privacy. I tried to change to a higher floor, but they had no openings. I make special requests all the time when booking on line and almost always they are met. When I checked in, I had to ask Emily where the pool and elevator was and was told. There was no mention that the hot tub was closed and had snow fencing around it. When I cancelled the last night, Emily said okay and when I got back to my room, she called and said for some reason, she couldn't change it to a two day stay? I have never had an issue changing or cancelling a reservation like that. When I checked out, a different clerk checked me out, she said "oh you're checking out early". Nothing on the reservation that I cancelled the day before at 3 pm, going by the cancellation policy. Overall the room was okay, but besides the privacy issue, the doorwall was odd, as when we came in the room, the window over the doorwall was wide open and we both had to get on chairs inside and outside to close them. The hallway was like a freezer and had odd doors, that you had to open to continue down the hall to your room. It was also noisy from people running and slamming doors. The price was average price, but there in no breakfast. The hotel cafe had awesome food for a decent price and lots of food. All the employees were super nice and friendly. If in this area again, we would stay at a different lodging. We have stayed at many Best Western's over the years, but felt this location was sub-par, as far as lodging and customer service.
Dear Tim, On behalf of all our ladies and gentlemen, we thank you for staying with us and providing your valuable feedback. It has been taken seriously and constructively, and shared with our Team. it is always disappointing to learn that we failed to live up to a guest's expectations. We thank you for your loyalty to the brand and we look forward to welcoming you back to the Best Western Plus Ocean View Resort.
We stayed here for three nights. It is an older property but they have made excellent improvements. The room was clean and everything was functional. The surprise was the restaurant downstairs. Great service, great prices, and everything we had was outstanding! If you stay here (and you should) make sure you have at least one meal at the cafe.
Make sure you understand your room location and view. The hotel is convenient to downtown. The restaurant is good. The housekeeping service was poor as there was a bathing suit from a previous tenant was left in the room. Again, make sure you understand where your room is located
Dear Jim, Thank you for this review of your stay. Thank you for the kudos about the restaurant as well. I apologize for the bathing suit being left in your room. We should have caught that and I am sorry. You are correct in that we have many different room types with various views. It is always recommended that a guest contacts the hotel when reserving a room so that they know exactly what they are getting. We appreciate you and your feedback. We hope you will return in the near future so that we may wow you with our cleanliness as well as our hospitality. Mark & Team
Loved the view and the service. Looked right at the ocean and left the windows open so we could hear the waves all the time. A perfect time to spend with family. Lots to do in the area. Do not forget to bring a kite.
Dear bschallert, The entire Team wants to thank you for your recent stay with us and for taking the time to share your great review on our hotel. We love it when we can be the host for family time We are happy to hear you enjoyed the property and its location on the Prom. Mark & Team
I really enjoyed my stay at this property! It is a very well maintained property with an excellent view of the ocean. It is run by a friendly and courteous staff and if I'm ever back in the area again, I won't hesitate to stay there again.
Dear Gitte, Thank you for this GREAT review! We appreciate it and you. Thank you for the kind words about the staff and property. We look forward to your return! Mark & Team
This hotel was clean; the partial ocean view wasn't much, saw a lot of roof tops and wires. Price was pretty good - called for my reservation the day before. Hotel staff very friendly, bathroom small but great shower! Asked for some blankets and got them immediately. I would stay here again but make sure I got an ocean front. Quick walk to downtown Seaside. Only real downside was that the free WiFi kept kicking us out.
Dear Kimberly, Thank you for taking the time to write this review of your recent stay. We are glad you received blankets promptly from our friendly staff. We apologize the wifi kept kicking you off. We will look into this. We hope to see you again soon! Mark & Team
It was a wonderful location! Walk to the beach and the Promenade and an ocean view from our room. We didn't know it had a little kitchenette or we would have planned some of our meals to eat in instead of eating out every day. Just don't expect two queen beds when you get the ocean view room. One is actually a Murphy bed which is far less comfortable than a regular bed, no matter what they say. This was not explained until our arrival, just like having a kitchenette.
Dear Martin, thank you for this GREAT review! We agree that we are located in the best location- right on the beach, close to downtown without being too close. We are glad you had a good time and hope to see you again soon! Mark & Team
It was a plus hotel but didn't have free breakfast. No free coffee. The room had a great view of ocean. Room was clean and very comfortable. Staff was very nice and friendly. Restaurant was was okay. I don't think I would stay there again unless they change policies on free breakfast like all the other Best Westerns we stayed in up the California Coast.
Hi Carol, Thank you for the compliments about the cleanliness of the room as well as how comfortable they are. You are right, the views are amazing. Thank you for recognizing the staff as well. We are proud of each and every employee. We hope you consider staying with us again. Mark & Team
room was clean and the staff was very helpful. Planning on returning next year. Room was an ocean view and had kitchen. Only stayed one night but next year will stay for a week. Breakfast was not included but the cafe was reasonable and very good.
Will not stay here again. Great location but that is it. Not sure what the plus stands for at this best western. Attitude, great lobby or rustic rooms. We stayed the previous three nights at the Newport Best Western Plus and would highly recommend it. I would expect plus to be comparable. Not the case. Cautionary tale.
Dear cowchip1966, I am sorry we did not exceed your expectations with your recent stay. I have reached out to you so that we may make this right with you. Sincerely, Mark & Team
Relaxing, enjoyable time, spent celebrating our Anniversary. Staff were, as always, friendly and accommodating. Room was large enough to feel comfortable, as was the bed! Close enough to walk into town or just walk the promenade, yet close enough to the ocean to enjoy it whether you're walking on the beach or not. Definitely will return :)
Dear Carolyn, Thank you for the warm review! HAPPY ANNIVERSARY! It is always a great time spending your anniversary at the beach. We are glad you chose to share it with us! We look forward to sharing many more anniversaries with you both! Mark & Team
Pleasant check in, friendly staff and didn't have to wait long. Greeted with a welcome member bag. Every worker we came in contact with at the motel were very pleasant and greeted us. Nice clean room, good water pressure and instant hot water. Wonderful view of the ocean. Will be back.
Dear Connie, Thank you for this GREAT review! It's great to hear your experience was great and that you will be back! We enjoyed having you here and can't wait until your return. Mark & Team
The location is great, walking distance to the best in Seaside. They do not serve free breakfast, but they do have a restaurant in the facility and the food is good. If you want to see the ocean from your room, you need to make sure the room you are renting has an ocean view! The staff is GREAT; they make the stay excellent!
Dear Denes, Thank you for the GREAT review! Thank you for the mention of the restaurant- it does have some of the best food in Seaside. As you mentioned the view rooms are pretty amazing! It is always great to hear how well the staff takes care of our guests. We love the feedback! We hope to see you again soon for another great visit! Mark & Team
Just spent 3 nights at this Best Western - loved it! The staff was extremely helpful, pleasant and fun (thanks Bradley!). We had drain problem in the tub and sink, told the front desk and while we were out it was fixed! Quick Service! The rooms were nice, clean, the housekeeping staff were friendly. We really enjoyed everything including the Restaurant. Thanks for everything hope to see you again!
The view was FANTASTIC. We spent most of our time out at the beach, but the huge jetted tub with panoramic ocean view windows was quite relaxing at the end of the day! Walking distance to ANYTHING you need. The bed was a little too used, too soft and sunken in some areas, but still sleepable. All in all I'd give the hotel a 3.5/10.
Dear Leah & Rogelio, Thank you for taking the time to write this FANTASTIC review. We are happy that you experienced the jetted tub room. It really is perfect for two people looking for a romantic get away. We look forward to you coming back for another perfect stay! Mark & Team
The hotel may shows its age, but lobby is in very good shape and rooms are maintained very well. Super friendly and efficient guest service agent, Bradley, make my check in very pleasant! The breakfast is not included but $6 for continental breakfast is just fine for us. The bakery offers meals if you don't feel like to go out to find restaurant in bad weather. (however, do not order the pizza , it was not that great at all) I was very pleased by the floor in the our room, laminated floor(?), not carpet make it look and feel very clean. Overall I enjoyed the stay very much. Good Job!
I asked for three rooms for best my friends to enjoy a special weekend. The Manger help secure the dates and offered a very fair price per night. The ocean view balcony rooms are fantastic and offered great views up and down the coast. We are already planning a fall trip and will stay again.
Dear Mark, Thank you for the great review! I am glad you and your friends had a great time. It was a pleasure having you all here. We look forward to your return in the fall! Mark & Team
I've been staying in hotels for years, for both business as well as leisure, and The Best Western in Seaside offers the type of service I wish all of my stays had received. Friendly, courteous, attentive staff....clean, contemporary building and rooms that are maintained very well....my stay with them was wonderful on all counts; I will be returning twice a year for my beach getaways.
Dear larryelaatz, Thank you for the GREAT review! It is always a pleasure to hear we hit one out of the park for our guests. All the hard work in maintaining and cleaning the hotel shows when we receive such a glowing review. We appreciate you and look forward to your return twice each year. Mark & Team
Had a trip to the Oregon Coast scheduled. Usually stay at a different hotel in the Seaside area. Decided to check out the Best Western Plus. They had done a nice renovation on the rooms with fireplaces, nice kitchenettes and balconies to sit and enjoy the sunset. Also, the staff was very friendly and helpful. Nice to have a Bistro on-site that is open, clean, nice menu and fireplaces. I noticed a number of dogs with their owners, which made me realize it is pet friendly. I will bring my dogs next time. Overall, minutes from town, the ocean out your back door, doesnt get much better then that.
Dear Laurie, Thank you for the EXCELLENT review! Thank you for mentioning the amenities you enjoyed including the kitchenettes, fireplace, and balconies. By all means, bring your dogs next time! Thank you to the shout out to the recently added Ocean Bakery Café! We agree with you that it doesn't get much better than ocean front! We look forward to your return. Mark & Team
My boyfriend and I stayed here for a few night over the past weekend. The stay was lovely original hotel staff were pleasant, we enjoyed our stayed. I get back home and we have been double charged (partially Expedia's fault they never cancelled our first reservation when I requested to cancel). I called into Expedia to ask why I was double charged, they looked into it, told me the reservation was never cancelled. I told them I did stay there under a different reservation. They had to transfer me to the best western phone line, and WOW what a bummer that was. I sat on the phone for five-ish minutes hearing some voice sighing in the background. She picks up "where did you go" after i Had said "Hello" multiple times. She tells quite rudely there is no second reservation under my boyfriends last name, she spells it out to me. Well she had the last name wrong thats why. She finds the reservation and says "what did the room look like?" after expressing what the room looked like she says " I guess we can give you the refund, and rushes me off the phone." I guess its good i got my refund but WOW nothing lie coming back from a good trip to dealing with rude customer service, and having to call around to you stayed there. I would have given your hotel 4 stars but the customer service post vacation really ruined my taste for your hotel. Will stay elsewhere next time, hoping I actually get my refund because I was rushed off the phone so fast.
Hi Paige, I am glad you had a great time while you were here- it was a pleasure having you here. We appreciate your feedback. I apologize for the customer service you experienced after your stay. I assure you this is not how we treat our guests. Please feel free to contact me personally regarding your experience. I do look forward to serving you again in the future and hope this after service does not affect your return. Sincerely, Mark
Flew into Seattle to visit daughter and planned trip down the Oregon Coast 101, it was amazing, first stop was at Seaside at Best Western Plus. Didn't have a ocean view was sold out but the clerk (male) did try to give us a partial view which was awesome. Overall stay was wonderful. Staff were awesome and so was the hotel. A must stay. the town is quaint and loved it. Walk right out to almost like a boardwalk area on the pacific ocean views which you could walk either way with breathtaking views, walk over a few blocks and your in the quaint town. They had an wonderful bakery eatery within the hotels food was awesome so was the coffee. Breakfast is not FREE so be prepared. It didn't matter to us because we wanted to eat locally and try out the local cuisine. Norma's great place try the Chowder!
Brought the kids down for spring break. Our spring break is always real late so hotel wasn't overpacked which I like. Check in was fast, friendly, and efficient. The whole lobby area plus the restaurant seems to have had a wonderful remodel and or be new. We had a full ocean view room with the 1 king and the drop down Murphy bed. The beds were very comfortable and the room was clean and spacious enough. Having the small kitchen area with sink, microwave, dishes, fridge, etc was a nice feature. Had a couple small maintenance issues which were easily resolved via the online service request. Used the pool area which was only ok. Pool seemed too cold to me but the kids went in it regardless. Hot tub isn't functioning and in-fact has a large slab of plywood over it. Kind of a disappointment and eye sore at the same time. This hotel doesn't have free breakfast but with the kitchen amenity you can easily get stuff at the store. They also have a cafe downstairs. We ate there one evening and had coffee a couple of times. Overall it was fine and staff was very friendly. The views are amazing and the hotel is an easy walk to just about anything. I admittedly haven't been to this hotel in over 10 years as we usually frequent another in town hotel. However after this stay I will definitely be looking at this first now. It provides great views and value in Seaside.
Dont waste time or money on this hotel there rooms are all the same and they will charge you different prices. There is nothing good in here we needed up walking to shilo inn almost every night to have drinks and eat they where better priced next time I'm booking there
This is a great hotel in a great location. We stayed 2 nights in one of their economy rooms (503A), which in itself waa small but adequate. The problem was we could hear and smell everything going on in the adjoining room, which included obvious marijuana use in this non smoking hotel. We mentioned this to Racheal at the front desk, who promptly and generously moved us for our 3rd night to another room twice the size of our original room, very quiet with a partial ocean view at no extra charge. The staff is phenomenal. I would caution to be sure to avoid those economy rooms unless you are in a group or family that can control the noise. Great cafe attached to hotel. Good value.
Thank you for the great comments. I am very sorry that another guest chose to smoke on the hotel property. Thank you for the kind words about our staff. We hope to see you again soon.
small bathroom and a bit dated view was great staff friendly would like to book directly with you and not the on line booking company when asked if I would get same rates if I called direct young lady seemed troubled with the question and told me she could not say for sure if I could get same rate I am a member of you best western club I would like to know beyond any doubt that if I called your hotel directly I would get best rate possible I travel a lot and spend at least four to 8 nights a week in hotels.
Thank you for staying with us and YES, if you call the Hotel directly (or use the hotel's website) you are guaranteed the Best Available Rate. Thank you, as well, for being one of our loyal Best Western Rewards members.
I went on-line to check several places for price and availability. Then I called the reservation desk at this motel and made sure that "Superior Ocean Front" meant an un-obstructed view and was NOT a ground floor room where the berm blocks most of the water view. I was assured the view for the room in question was ocean view unobstructed and I confirmed the price. I had to wait so long on the phone so that when I actually booked the room a few minutes later I went to the website. Guess what awaited us? Ground floor obstructed! Also the website says free breakfast but they mean at some Best Westerns somewhere, not the one you're attempting to book.
I am very sorry that you had this confusion. Our Superior Ocean View Rooms 100% have an unobstructed view. We will make this right with you. We do offer a breakfast included package available with any room type as well.
Great views, right next to main shopping, beach and aquarium. But rooms are colder. Bed on hard side, wish they leave more blankets in room. Only reason not 5 stars. Yes I come back, but defently bring blanket from home.
Thanks for the great review. Sorry about the Blankets-we have plenty of extras/.
The rooms are very clean, the staff is very welcoming and nice and the pool is heated and they have a bakery cafe with delicious food. Will be staying here again and the ocean is right out my room. They have a DVD player in the room and a fireplace in the room also and a balcony to sit on and the board walk is about three blocks away.
Thank you for staying with us and taking the time to write a review. My team and I appreciate it.
I took my grand kids to Seaside for spring break. The hotel rooms are very clean and nice. The staff was very friendly and helpful. We stayed at the hotel for 3 nights and ate every meal in there restaurant. The food choice was great from both kids and adults. Great buffet in the AM and get dining choices in the evening. Loved the chocolate brownies.... The rooms have a kitchenette area. So I ordered dinner and we ate it nightly in our room.
conveniently located, wonderful ocean views, right on the promenade, near stores, rooms have many amenities, good restaurant, friendly and accommodating staff.The room had two burner stove, dishwasher, pots and pans, utensils, dishes, chairs on balcony, murphy bed/couch plus queen bed.
Dear Jessica, Thank you for this great review. We appreciate the kind comments about the staff, restaurant and amenities. We appreciate you. We hope you visit us again soon! Mark & Team
We had a terrific ocean front view. The room was perfect! The staff was so friendly at the front desk and in the restaurant/cafe. You never know what to expect with weather on the coast so we wanted an indoor pool and a place to eat without weathering the rain. Breakfast was excellent at the buffet and no need for us to weather the storm! We wanted to try dinner and the kids loved sitting on the couch with cousins in front of the fireplace! Great options for dinner to serve our range of tastes from young to grandparents. I am forgetful and left an important Steno Book behind. The manager personally located it and sent it to me after my frantic call. Now that is service!
Hi Mary, Thank you for the great review! We appreciated having you and your family stay with us! We are happy you enjoyed the Ocean Bakery Café, it is a hidden gem! I sent your notebook yesterday. We hope to see you and your family again soon!
This hotel provides clean well appointed rooms right on the beach, there is nothing between you and the waves except sand. We really enjoyed our stay here, the beds are very comfortable. If you are travelling to see the Oregon coast you will enjoy your stop at this location, it is also walking distance to all the shops that you will want to visit.
We had a great stay here in Seaside, clean, comfortable room. The restaurant/cafe was great, excellent breakfast and very nice people working there. The cinnamon rolls were mighty tastey as well. Staff was helpful and courteous as well. Walk to the beach from your room.
We reserved a queen room with water view. When we arrived they told us we have a no water view one full size bed. The room was the worst we have ever experienced at a Best Westeren. I would recommend a different hotel seaside has so many to offer.
Always book with the hotel!! Booked through Expedia and was on first floor ADA room! Small room and didn't request an ADA room! Talked to the front desk and she agreed to move us the following day! The general manager, Mark, talked with me the next day and initiated the move to a top floor great view, larger room. Very nice accommodations! Thanks to Mark and the staff for the consideration and quick service!
Dear Julie, Thank you for the great review! It is always nice to hear when our team has taken care of a guest to their satisfaction. It was an honor having you stay with us. We hope to see you and your family here again soon. Mark & Team
The staff did accommodate me as best they could given that it was spring break and the jacuzzi was broken. The inside of the hotel has been beautifully updated EXCEPT the bathrooms. They were old, outdated and there isn't a counter to put your things on.
Dear Danielle, Thank you for taking the time to write this review of your recent stay with us. We appreciate the kind comments about the staff and hotel updates. I apologize for the Jacuzzi being down. We are working on the items you mentioned. We hope to see you again soon. Mark & Team
This hotel offers excellent ocean-front balcony views! Regardless of the weather (we had sunshine, rain, and even hail) the view of the ocean and access to the beach is outstanding! But that's only part of the enjoyment. We were treated to a very nice stay due to the kindness of Scott and Wendy who informed us of helpful details on the phone in advance, then during our stay, Scott, Chris, and Roni were all involved in giving us more information, restaurant suggestions, and polite answers to our questions that made us feel like we were their guests and they cared about our satisfaction. The hotel is clean both in rooms and the common areas, maintains a professional staff, has sufficient parking, responsive elevators, easy access to the beach, in-house espresso, and we found it easy to find our way around due to good signage and informative printed materials. On the "how could our stay have been better" side, we wish there had been a fan in the bathroom and we wish the wall heater would have heated the room warmer. But overall, it was a delight to be there and we would enjoy going back!
Dear Bublat, Thank you for the kind review. We appreciate it when we hear about how our team has positively impacted our guests stay. We are making memories. We hope to see you again for another wonderful stay. Mark & Team
We have stayed here off and on for the past 23 years. Check in was fast & friendly. Room was spacious and comfy and a great ocean view. Had the all you can eat breakfast buffet which was very well done. Will most definitely be staying here again.
Dear mzfrogz, Thank you for this great review! I am glad you had such a wonderful birthday with us. We can't thank you enough for this review. We appreciate it and you. We hope to see you again long before your next birthday. Mark & Team
Excellent customer service and hotel. Our room was clean, decorated nicely and we had the most amazing, beautiful views of the ocean and sunsets. The staff was very helpful, professional and friendly. We especially would like to recognize Bradley, an agent at the front desk. He was not only professional but also very friendly and helpful. He really made this trip memorable as far as a friendly and welcoming presence. We thoroughly enjoyed our visit to Seaside and will absolutely stay at this hotel again. The café downstairs is also quite nice with friendly staff and great lattes! Just cannot say enough about this experience, everything was organized and overall an amazing stay!
Dear krissilovesstorm, Thank you for taking the time to write this review and to share your experience with others. Thank you for the kind words about our staff. Bradley is a true asset and we appreciate him as well. Memories are truly the best part of any trip and we are glad we could be a part of yours. We hope to see you again soon. Mark & Team
I loved the size of the rooms here and location. My boyfriend and I enjoyed the easy access to the beach and boardwalk. The staff was friendly and our room had plenty of space. The prices are fair for what you get with the rooms.
Dear k8ietheg8ie, Thank you for taking the time to write this review. We appreciate it and you. We hope to see you again soon! Mark & Team
Very nice hotel. Comfortable beds. Great view of the ocean. We enjoyed sitting on the balcony in the mornings and evenings. Restaurant has good food. Great location as you are able to walk into town for food and shopping. Also great location to visit the other coastal towns.
Rooms were clean, staff was friendly, pool was very lacking and the rules of being in for 15mins only weren't fun. Would come back still tho. Oh and hallways are way way to cold lol inside should be shut off from outside rooms.
We booked at the last minute in the least expensive room hoping to get upgraded but no way, even though it was a Sunday night and the parking lot was pretty much empty. They wanted additional $ to upgrade but I think it would have been good business to upgrade us. Anyway we ended up getting a decent room with a view...I think by accident. Everything about the room was nice except the beds are totally worn out. You can visibly see the big pots in the middle of the bed. You had to practically hang onto the side of the bed to keep from rolling to the middle. The promenade is right outside and is super nice and convenient to walk to town, etc.
We drove from Seattle to Seaside for my wifes birthday. At check in Chris provided exceptional service and upon finding out that we were there for a birthday celebration provided my wife with chocolates and champagne. We had an enjoyable stay and will be back again.
Dear Jamharsh, Thank you for the great review! We are happy your wife had a nice birthday and I am glad we could be a part of that celebration. Mark & Team
I was able to check into my room early and the housekeeping staff was readily available (and Norma especially is patient and even gives out little candy gift bags, very thoughtful). When I couldn't quite figure out the DVD player, one of the front desk staff helped me by coming up and setting it up for me. My bed was comfy and it was nice to have the extra space with a sofa. The kitchenette had a dishwasher, microwave and refrigerator, handy for longer stays like mine. There's also a DVD player, as I mentioned, which is a quaint way of making up for the lack of in-room movies. Keep in mind, it is still a Best Western, so you won't get the perks you would in the next tier of hotels but the fact that the in-room coffee tastes like water, there is no robe, the fireplace isn't real-- these little things pale in comparison to the views and location. I did encounter a loud group of junior high school basketball teams who apparently come every other weekend in March. I voiced my concerns-- and both the front office manager and the owner went out of their way to contact me and to address my concerns. This confirmed my experience that the customer service at this hotel went well above and beyond. Stay here not only for the excellent views but for the superb service.
I want to start this review by saying that everyone here has been incredibly helpful and kind. I was able to check into my room early, the housekeeping staff is readily available (and Norma especially is patient and even gives out little candy gift bags, very thoughtful). When I couldn't quite figure out the DVD player, one of the front desk staff helped me by coming up and setting it up for me. The view is awesome—which is why I stayed here. My bed is comfy and it's nice to have the extra space with a sofa. The kitchenette has a dishwasher, microwave and refrigerator, handy for longer stays like mine. Keep in mind, it is still a Best Western so you don't get the perks you would in the next tier of hotels but it's definitely worth it for the view, which is why I booked a week here. That brings me to my concern: I am here for a week, and am paying almost a $1,000. I could have booked anywhere but wanted to get my rest, relaxation and rejuvenation time with a beach view. I also managed to contract a cold—so add recuperation to my list for vacation time. Unfortunately, on Friday a group of rowdy, loud and obnoxious junior high school basketball teams checked in. I did not sleep Friday or Saturday night. I talked with the front desk but they were unable to help. Not only were the children loud but they were out of control, knocking on my door and running away, leaving trash outside my room, screaming and running through the hallways. This went on for hours. I emailed corporate headquarters and talked with a manager, Mark several days ago. He was also sympathetic and said he would get back to me but so far neither the corporate office nor local management has done anything to help with my concerns--specifically that I am paying way too much to stay in a mid-range hotel for six nights-- two nights of which consisted of no sleep. The most Mark was able to offer me was an apology, which does not make up for the incidents. When booking, keep in mind: these children come every other weekend in March. Had I known this, I would have booked accordingly and perhaps moved hotels (despite the inconvenience) for those two nights). For my part, after this experience, I will NEVER stay in a Best Western again. And next year, more importantly, I will take my $1,000 to a different hotel in Seaside, Oregon (a detail I should add did not seem to bother the manager at all).
Dear Rabeeha, Thank you for your recent stay with us and for taking the time to share your review. On behalf of all our ladies and gentlemen, we thank you for staying with us and providing your valuable feedback. It has been taken seriously and constructively, and shared with our Team. It is always disappointing to learn that we failed to live up to a guest's expectations. We thank you for being a loyal guest and we look forward to welcoming you back to the Best Western Plus Ocean View Resort. Sincerely, Mark & Team
My husband and I were very pleased with our ocean view room on the 3rd floor. We had a huge jacuzzi tub with windows overlooking the ocean! Our only complaint would be what other reviewers have said, it would have been nice to have breakfast included as most Best Westerns do.
Hi JanandDean, Thank you for sharing your review with us. We are glad you had a great time in your Jacuzzi room overlooking the ocean. I am sorry we did not exceed your expectations regarding a complimentary breakfast. We hope you will visit us again soon. Mark & Team
The pool was closed because of a gas leak that just reopened, hot tub still closed, blocked off by chairs and caution tape, one of the reason we booked the hotel was for pool/hot tub. Room is clean but nothing special, and room heater does not work very good. Probably will stay at a different hotel next time.
Hi Nathan, I am sorry there was miscommunication about the pool. The pool is open and functioning superbly. The spa is currently down for maintenance. I do hope you will return and give us another shot to earn your loyalty. Mark & Team
We were one couple of a party of three families that stayed 3/4 nights each over the course of the Seaside Music Festival. We chose this hotel because of the Best Western reputation, but also because this hotel is a lodging sponsor for the festival. During our visits to these festivals we only frequent those businesses that help sponsor the festivals. Our room was comfortable, clean, spacious, and well appointed. The bathroom was a bit small, but the trade off was having a generous living space - so it was a good trade off. The housekeeping staff was great - courteous, polite, and efficient; the check-in/out was a breeze. We would have preferred a complimentary continental breakfast as so many hotels now do, but even without that amenity we will be back as guest again for the festival next year.
Dear BJ and JR, Thank you for the great review. It is our sincere pleasure to be a sponsor of the Jazz Festival. We appreciate you. We are glad you had a clean comfortable room. Thank you for the kind words about our staff. We strive for perfection everyday. We hope to see you again soon. Mark & Team
Me and my BF stayed here for one night as part of our Anniversary touring the oregon beaches. I called the hotel 1week ahead of time and was able to talk to Rachel (If i right remembering her name) I asked her if I can make a request by putting rose petals on our bedroom to make it a little more romantic. I also said I was willing to pay extra just to do it. She told me that they can't do it and it's a lot of work for them. I insisted that I'm willing to pay extra but she still said No. alright fine with me, Got to the hotel at 3:30 was told can't check in early which is very understandable so they said another 30 mins. Got there on time around 4pm but they still wasn't able to get us the room till 4:20 pm. Alright cool, The bedroom was open when we got there. other than what mentioned, The place is beautiful, the Jacuzzi was amazing pretty much the whole bed space was gorgeous! Me and my boyfriend had a peaceful sleep and smooth stay. Will be back and hopefully staff are easy to work with.
Dear Pamela, Thank you for writing this review. I apologize we could not accommodate your request for rose petals. We have reviewed our process and will be able to accommodate these requests in the future. I appreciate your letting me know how amazing the Jacuzzi was and that the rest of your stay was smooth. Happy Anniversary! We hope to see you again soon. Mark and Team
This was night 3 of 12 on a road trip down the coast, other than the pool and hot tub being closed as part of the remodel, it was a nice stay. Had a whirlpool tub in the room, and an ocean view with a small balcony. The layout of the bathroom was kinda of small and awkward with the sink being around the corner (not close to the bathroom). This might have been one that hadn't been remodeled yet. Definitely seemed dated. Staff was super friendly checking in and out!
Dear Stacy, Thank you for taking the time to write this review. We appreciate your feedback. We hope to see you back again next time your adventures take you to Seaside! Mark & Team
Arrived a bit early for check in (45 minutes)and were told that we would be called when our room was ready...we wandered town in the rain and finally after 2 hours came back and asked if our room was ready and the new person at the desk seemed surprised we were still waiting! They gave us a room and told us to see if we liked it. It seemed nice but we had reserved an ocean view room and this was not that (plus it was a pet friendly room so not ideal for those of us with allergies). After some back and forth a room suddenly became available. Our room was large, clean, quiet, bed was comfy! Pool and hot tub were shut down for maintenance, or out area was very nice. In fact the public areas were lovely, front desk, breakfast area/ bar were all recently updated. Rooms could use some update ours had been “ well used”! View was incredible and access to shopping area and restaurants was great. The walkway runs right in front of the hotel. Most of the staff was friendly and helpful. We would stay here again and I am comfortable recommending it to others.
Dear Donna, Thank you for the great review! We are sorry you were not notified when your room became available. We are happy we could get you upgraded into a large, clean, and quiet room! Thank you for the kudos regarding the staff. We are proud of the renovations we have made and continue to make. We look forward to your next stay! Mark & Team
Overall this is a good hotel for the money. The ocean front rooms have a very good unobstructed view of the beach. Might want to request 301, 401 or 501 as they have an extra side window. The indoor pool was shut down for repairs which was disappointing. There is a nice cafe but we did not know about it until we were leaving. We thought it was just a coffee shop but is actually does a full breakfast for $8 and then does dinner along with a full bar. We walked 10+ min for our meals and wish we would have known it was there. The fireplaces in the room are Staff was friendly and overall it is on the high side of average, but there was just nothing that made it exceptional. However, we will stay here again if in the area.
Dear Rick, Thank you for taking the time to write this review. I apologize the pool was down for repairs. We look forward to your return! Mark & Team
We stayed at the Best Western Plus Ocean View Resort for 3 nights in Feb. 2018. The manager Mark and front desk staff Bradley and Heidi were very kind and helpful. They went out of their way to help us with suggestions for several things. We recommend the restaurant as it was very good and not expensive. The staff at the restaurant were also very kind. Even our housekeep Erika was awesome and friendly. Everyone looked happy and were so nice too one another. We believe that Mark Hopman is a very good manager!
Dear retirednow2017, Than you for this amazing review! We appreciate it and you. We are so glad you had a good time! Mark & Team
we needed time to unwind. my wife was diagnosed as disabled and we needed time to plan our future so this little vacation helped.seaside is a quiet little town were you are able to see the ocean and just relax
Dear Magne, Thank you for this review. I am glad you spent this time with us planning your future. Seaside can be relaxing in the off season. We hope you come visit us again in the future. Mark & team
we have stayed here several time and with the new remodeling ..... awesome ! and as for the check in the front desk were very helpful. and the room was excellent and very clean , nice to get up the next morning have a light breakfast and head for a nice walk on the beach. and shopping was good too. a high recommendation..
Hi Hogcam, The entire Team wants to thank you for your recent stay with us and for taking the time to share your great review on our hotel and its improvements that have been made. I am so happy to hear you enjoyed the property and its location on the Prom. Mark & Team
Had a good time at the Best Western Plus in Seaside. Very friendly and knowledgeable staff. Only downside was fake fireplace. Thought it was a gas fireplace but was only one with lights. No heat or real flames, bummer.
Dear irisagate, Thank you for taking the time to write this review. We appreciate the feedback. We hope to see you again for another good stay in Seaside! Mark & Team
It has been several years since we visited Seaside Stayed at Bestwestern was great! We had a fourth fl view of ocean and the storm. The staff was very friendly and the room maids where very good also We stayed 4 nights and had very relaxed time Restaurant in hotel has great food ( get the Hawaii an pizza)
Dear Rezz2, Thank you for the "GREAT" review! It is nice to hear the staff is good and friendly. Our goal is to take care of the guest. We are happy that you had a relaxing time! We look forward to your next trip to Seaside. Mark & Team
Stayed here for 10 days during a Writer's Residency & was able to spend time at the beach and by the water every single day, the proximity to the beach is just wonderful! Great location & very nice staff, housekeeping even did the dishes I left in the sink for me! You will feel welcome here and see some beautiful sunrises & sunsets right outside!
Dear Emmi, Thank you for taking the time to provide us with your feedback. I'm happy to hear our staff was great during your stay as we pride ourselves on being sincerely friendly and helpful. Our property is ideal for your annual ten day conference and we look forward to hosting your event each year. We look forward to your conference returning next September 2019. Mark & Team
WOW! We were here for a wonderful girls weekend. Not only is the view wonderful, the hotel is a wonderful adventures distance away from everything. It was probably the least human traffic side of the boardwalk and the beach, although busy on the other side, was completely open! They were accommodating to us and tried their best to make everything just right for the girls and me. They were also, SO wonderful to my pup who also had an exhaustingly excellent time. Oh, and I was frantic because I lost/left my phone there and THEY SENT IT BACK FREE OF CHARGE!! They treated us like family and the way you treat family. I WILL MOST DEFINITELY COME BACK!
Hi April. Thank you for this great review. We are happy the girls weekend was a success! As you discovered, our location has the benefit of not being too crowded, but close enough to the shopping area. We take great pride in treating our guests like family. We hope to see you again soon for another great getaway! Mark & Team
If I am not staying in a rental house in Seaside I stay here. The staff is always friendly and helpful. It is a short walk to Broadway, with all kinds of food options, shopping, plenty of things to do. Not to mention it is right on the "Prom" the walk that goes for literally miles along the beach. My room had a 2 burner cook top with dishes, and a dishwasher, and fireplace.
Hi Mark, Thank you for taking the time to write this review. We appreciate you choosing us when you stay in Seaside. We hope to see you again soon! Mark & Team
I have stayed at this Best Western several times and have yet to figure out the thermostat settings. It reads what I set then goes down and gets cold. The water pressure in the bathroom is very low making it difficult to rinse soap. No breakfast is also a negative as most Best Westerns have a little something in the morning. The location is nice with a great view and is why I stay there at all.
Dear Rick, Thank you for this review. I am glad you continue to stay with us. I am saddened to hear of the thermostat and water issue. We will work on that. We do have a restaurant open from 7am to 10am every day for breakfast. We hope to see you again soon. Mark & Team
With a Hot tub over looking the ocean and a gas fire place, it was a very romantic stay.The bed was comfortable and staff very helpful. Had a great meal at Norma's for dinner, a near by restaurant and a walk down the promenade is a must.
Dear Liane, Thank you for the "Great" review. We are happy to hear you had a very nice romantic time with us. We hope to see you again soon for another great stay! Mark & Team
This wonderful motel on the ocean Beach is beautiful and has everything you need. All the staff from Management to cleaning and maintenance all go out of their way to make you feel like family and your stay magnificent. You can't find a better place to stay. We had 3 rooms and all our family loved it.
Dear Diena, Thank you for the "Best" review we could get! It is guests like you and your family that make the best memories. It truly was a pleasure having you here with us. We hope to see all of you again real soon! Mark and Team.
I love the beach and for this hotel to be right on the beach was amazing. Easy access in/out and the 5th floor- I highly recommend- was the best view I have ever had since I visited Galveston back at home. I love the fact that they are totally dog friendly. Thank you Best Western for accommodating my family.
Dear Kristen, Thank you for staying with us and writing a wonderful review! We hope to see you and your four legged family member soon! Mark & Team
This hotel made the ending to our trip very enjoyable. The building and rooms were very clean and well kept. The employees were friendly and smiled. We used room service and the pool. We were pleased with both. The view is fantastic!
Dear cav_1lt, Thank you for the "Fantastic" review! We love hearing about it when we hit one out of the park! We hope to see you again soon. Mark & Team
It is a very nice hotel on the water, the walk was very short, just out the door. People were very helpful with directions, recommendations and overall helpfulness. Great for families and friends and other type of travel as well. Clean, friendly staff and hotel.
Dear Avery, Thank you for taking the time to write this review! We appreciate it and you. We hope you will come stay with us again soon! Mark & Team
A first class experience facing the ocean in a spacious hot tub with the famous Seaside Promenade just below. Simply could not have been better than it was. Scott was working the front desk upon our arrival and after--he was helpful, courteous and went the extra mile to make sure we were comfortable, even calling the room after about an hour to make sure everything was to our satisfaction...it was! I have already recommended this hotel to a couple of friends looking for seaside rooms with jet tubs and, I believe they will follow my advice. We will certainly be back when we can stay even longer, thank you for an enjoyable stay!
Dear Robert, Thank you for the "Wonderful" review! We love it when we exceed our guest's expectations. Thank you for the kind words about Scott. We hope to see you again soon! Mark & Team
I stayed in the Off-Season (Christmastime), so the rates were low and a great bargain. Try and get a beachfront room, if you can and the third or fourth floor is best. Lovely features, close to all and good breakfast as well.
Dear scottsN1109BE, Thanks for the great review! We are glad you had a great time! See you next time! Mark & Team!
The little heater had to be on all night because it clearly couldn't warm up the room on a cold winter day. The hallways are basically outdoors and the cold draft from the room's main door makes it harder to get warm. The bed was too soft. I was expecting more from a Best Western Plus. Where is the PLUS? The location is fine and the room was fairly clean.
Dear octopusvenom, Thank you for taking the time to write this review. I apologize for the room not getting warmer. We do hope you come back and give us another chance to wow you with our hotel and hospitality! Mark & Team
The staff was efficient and friendly. We had a great room with an oceanfront view right on the promenade walkway with good beach access and it was surprisingly affordable. The room included a kitchenette and a balcony. We had a delicious breakfast at the on sight restaurant and it was also quite reasonable. We will definitely stay again.
Dear Sharon, Thank you for the "Great" review! We appreciate your feedback! The recognition to the restaurant is appreciated as well. We hope to see you back for another great stay! Mark & Team
Best Western in Seaside is a wonderful hotel. Right on the boardwalk. Can walk to shops and restraunts or the beach. Pet friendly. Comfortable beds and pillows. Our room had a kitchenette in it which I very much appreciated.
Dear Greg, Thank you for the outstanding review! We appreciate it and you! We hope to see you again soon! Mark & Team
Ocean view room had balcony and incredible view of Pacific Ocean on two sides. Staff was extremely courteous and accommodating. Everything clean and hotel has appealing decor. Every request for services was filled promptly. Heidi ensured we were treated well and all our needs were met. Victoria also very accommodating and pleasant. We stayed 7 nights and enjoyed every minute of it. Comfortable and very reasonably priced for the location. Walking distance to everything downtown. Will definitely return to Seaside, OR soon and will absolutely be staying at Best Western Plus Ocean View Resort. ??????????
Dear 72Laurianneb, Thank you for this review! We are so glad you had a wonderful 7 night stay! Thank you for the kind words about our staff. We appreciate it and you! We hope to see you again soon for another great stay. Mark & Team
Caring staff, clean, comfortable room at a great rate. We will definitely stay here again. The staff called to verify that the room met our needs and asked if we needed anything. The bed was comfortable. The Jacuzzi tub was by the window for full viewing of the ocean while relaxing in it. Awesome get-away!
Dear 727Suzettes, Thank you for the "GREAT" review! We appreciate it and you. We are glad you got to enjoy a Jacuzzi while viewing the ocean. What can be better than that! See you soon! Mark & Team
I really enjoyed my stay in this property right on the coast. My view was most excellent, tho Mother Nature had a bout with high winds whilst I was there. The view from my balcony (5th floor) was amazing. I enjoyed the offering for breakfast. Just a couple of blocks from one of the main areas (forgot the street) with quite a few choices for restaurants, fun shops, a carousel, and just amble about.
Dear Toonert, Thank you for the FANTASTIC review! We love it when we hit one out of the park. We can't wait until you return for another great stay! Mark & Team
Great location, just beautiful ocean views. On the promenade, so you can just pop out the door for a nice sunset stroll. Plenty of parking, clean room, nice employees. Little cafe on property. Plenty of parking. Just blocks from downtown shops.
Dear shasta714, Thank you for the great review. We appreciate the kind words about the staff! We are happy you enjoyed the clean rooms and ample parking. We hope to see you again soon! Mark & Team
Best Western Plus in Seaside is the only place i'll stay while in town. Everyone is always so wonderful! It's conveniently located with great beach access within steps of exiting the door! I'll be back soon
Dear AriesOwner, Thank you for taking the time to write a review of your recent stay. We appreciate you and your family repeatedly staying with us. We look forward to your next stay! Mark & Team
We really enjoyed our stay and the convenience of being right on the beach and the boardwalk. The entire staff was warm and friendly and the Manager went out of his way to insure our stay was exceptional! We would stay here again if we are in Seaside.
Dear Mr. and Mrs. Donelson, Thank you for the great review! We appreciate hearing when we exceed our guests expectations! We hope to see you again soon! Mark & Team
The front desk staff will try to make your stay pleasant. But if you have complaints, you'll need to write a review or do the survey. Hopefully, their business won't suffer with the so-called remodel.
Dear U4820LJdebbieg, I apologize for any issues you had. We want every guest to have an exemplary stay. It seems we fell short. Please contact me so that we may discuss your stay. Sincerely, Mark Hopman
We traveled to the Oregon Coast so that we might stroll on a winter beach. We were provided a room on the 5th floor with an excellent view of the ocean. We found the staff to be very friendly and helpful. The in hotel amenities were very good, food in the restaurant was excellent as was the service. Our only down side was our stay was 1 night. We will return!
Dear routers, Thank you for taking the time to write this review of your recent stay. A winter stroll on the beach can be very relaxing- less crowded as well! We hope to see you again soon for a much longer stay! Mark & Team
Would highly recommend!! Clean. Friendly staff. Great experience! Had an issue with power last time and the owner was very helpful. Compensated us very well. Will definitely be coming back soon. Great place overall
Dear Tracy, Thank you for coming back and giving us another shot to win your loyalty. It is great to hear you had such a wonderful experience. We will see you again very soon! Mark & Team
Great location on the boardwalk. Easy access to the beach and downtown Seaside. The room was exceptionally clean and the beds are so comfortable! Staff was friendly and very accommodating! Highly recommended!!!
Dear Bria, Thank you for the kind words about our staff. Exceptionally clean is the best compliment we could receive. Thank you very much for staying with us. We look forward to your next stay with us. Mark & Team
Great value hotel for the family. Could've had more blankets in the room, but happy overall. Needed a plunger but service was fast and friendly, a complimentary continental breakfast would've made our stay even better.
Dear mmO2924UG, Thank you for this review of your recent stay. We are so glad we could fix the issue you experienced quickly and with a smile! We hope to see you on your next visit to Seaside! Mark & Team
Very nice hotel from first appearance of the lobby to the rooms themselves. They we're really clean and the bed was cozy. Great beach view. Nice fireplace made a great rainy weekend. I'll stay here again for sure!
Dear Mark, Thank you for the "GREAT" review! We appreciate you and your family staying with us. We are glad we exceeded your expectations with the cleanliness of the hotel. We hope to see you again soon. Mark & Team
We had a king bed kitchenette suite on the bottom floor. Dog friendly room because we brought our 2 dogs. The room was very clean and smelled great. I never would have guessed it was a pet room. Right on the boardwalk, steps to the sand. Location was wonderful. The kitchen was stocked perfectly for us and the room size was great. Even a gas fireplace for ambiance (didn't put out heat) the only reason I give a 4 not a 5 on reviews is because it was advertised as ocean view. It was not. The sand dunes block the view on the lower level. Also I called the hotel before booking to ensure our dogs were allowed. (We have 2 friendly pit bulls) the lady on the phone confirmed no breed restrictions. Online stated nothing on breed as well. When we checked in they made us sign a waiver stating we didn't have pit bull breed type dogs. Very frustrating considering we double checked. We signed the waiver and took our chances even though we could have been kicked out without a refund. Overall A great stay. We would return.
What a wonderful place to enjoy the ocean front rooms and the wonderful staff as we celebrated our anniversary. One great resort to come and enjoy the surroundings and a great relaxing adventure of walking on the beach and Seaside Oregon.
Dear donaldbX4565AM, Thank you for your recent stay with us and for taking the time to share your review. We are honored that you selected our hotel to celebrate your anniversary, Congratulations. I am so happy to hear you enjoyed the room and the property. Reghards, Jeff
Everybody was nice with us, we went to the hotel to celebrate my dad's 90th birthday, it was great to be there. Are you sure they go back there next year for the summer, the staff was great, the food was great, the location was great
Dear paulowinchell, Thank you so much for staying with us an providing your very thorough review. It was an honor for us to be selected as your hotel to celebrate your father's 90th birthday! We look forward to your return to Seaside and our hotel this coming summer. Regards, Jeff
Great location. Ocean view rooms are awesome. Rooms without a view are too small and not as nicely cleaned and maintained. Upgrading from No view rooms to view rooms is like switching from MacDonalds to Anthony's
Dear josephmH4292NC, Thank you for your recent stay with us and for taking the time to share your review. On behalf of all our ladies and gentlemen, we thank you for staying with us and providing your valuable feedback. It has been taken seriously and constructively, and shared with our Team. it is always disappointing to learn that we failed to live up to a guest's expectations. We thank you for being a loyal guest and we look forward to welcoming you back to the Best Western Plus Ocean View Resort. Regards, Jeff
The BW Plus Ocean View Resort advertised that it was recently renovated and upgraded. We had stayed here several times in the past because of its location on the north end of the boardwalk and its acceptance of dogs. What we found with our stay this time is that the upgrades and remodeling have been accomplished and it is a beautiful new facility. We were upgraded to a second floor ocean view balcony room that had an electric fireplace, modern glass enclosed shower, marble vanity, new king bed, and a large Jacuzzi tub on a bump-out overlooking the boardwalk and the ocean. This was the larger portion of a two bedroom suite. Not all the rooms are as lavish I am sure but this room was a beautiful example of what hotels and motels are striving to accomplish to attract todays travelers. Kudos to this Best Western for striving to be the best. We thoroughly enjoyed our stay.
Dear jimsue, The entire Team want to thank you for your recent stay with us and for taking the time to share your great review on our hotel and it's improvements that have been made. I am so happy to hear you enjoyed the property and it's location on the Prom. Regards, Jeff
Nice big room on the water with a cute fireplace. Everyone was really nice and breakfast was good. Very convenient location and quiet. There's a path straight out to the ocean and a boardwalk to walk at night.
Dear GrizMom, Thank you very much for your feedback which we have shared with our team. We were thrilled to hear that you enjoyed your stay with us. Regards, Jeff
This hotel is definitely showing it's age. The rooms are ok but could use a refresh. Staff are super friendly and location is good. This is definitely not a premium best western. We will probably try Cannon Beach next time.
Dear whistler4me, Thank you for your recent stay with us and for taking the time to share your review. We also greatly appreciate the comments on the areas of your stay that were less than satisfactory so we can continue to improve. Regards, Jeff
Well worth the money for a great Seaside experience! Our conference was attended to by multiple people throughout the weekend and there was always someone with a smile ready to help us resolve any problem we had!
Dear Dave, Thank you for your recent stay with us and for taking the time to share your positive review. Jeff
The staff was wonderful and we had no issues during our stay. However, the room we stayed in was very small and noise from the stairwell and outside our door was pretty constant, so it didn't feel like we had much privacy. If you do stay here, opt for a bigger room if they have one available. Also, the mattress was VERY soft, almost like sleeping on a giant pillow. Comfy for lounging, but not so comfortable for sleeping all night.
Dear 903tyel, Thank you for your recent stay with us and for taking the time to share your review. I will share your experiences with the appropriate departmental managers to ensure we correct any deficiencies and don't overlook any of the details that contribute or detract from our guests satisfaction. Regards, Jeff
Although we were not able to stay in an Ocean facing room, the Best Western Seaside was still very good. Our room was spacious, the beds very comfortable and the room was very clean. It was nicely equipped with a fridge and microwave as well. The staff were all extremely helpful & friendly. The breakfast is made to order (at an additional charge) and was not expensive. On the weekend the buffet is $10 including coffee/tea/juice and fresh made breakfast items, not the regular BW frozen items. We had a great stay and will definitely return next time we are in Seaside.
Dear Rockin, Thank you for your recent stay with us and for taking the time to share your review. I am so happy to hear you enjoyed the room and the property. Regards, Jeff
The Best Western Ocean View Resort is a wonderful place to stay to relax & enjoy the great Pacific ocean!!! The rooms are large, immaculate, & the views are outstanding!!! The staff is kind & accommodating. The restaurant has a very nice menu & the breakfast is fabulous.I would definitely recommend this hotel.
Dear mescals2017 Thank you so much for staying with us an providing your very thorough review. I am certain your comments will be beneficial to other travelers. We look forward to your return in the near future. Rregards, Jeff
The Best Western Plus Ocean View Resort, the resort part was pushing it a bit but it was a good choice for my hotel in Seaside. The hotel was clean with friendly staff, the twin queen room was of ample size with a full bathroom; there was always room in the free car park and main street was just a 5 minute walk away. The hotel had a small indoor pool with hot tub which was only busy at the weekend when we stayed there. It was a real bonus having a $10.00 including drinks buffet breakfast in the hotel; I used the buffet every day of my stay. If I was staying in Seaside again, I would not hesitate to stay at the Best Western again.
Dear jettyman, Thank you for your recent stay with us and for taking the time to share your review. I am so happy to hear you enjoyed the room and the property. Regards, Jeff
check in was great,we had a free night stay,she took care of everything and was very friendly and helpful.Ate breakfast in Café,very friendly and efficient staff.Food was excellent.The room was very nice with a beautiful view of the ocean.
Dear Iris, Thank you so much for staying with us an providing your very thorough review. We were thrilled to hear that you had positive interactions with our Team Members and enjoyed the service they provided. I am certain your comments will be beneficial to other travelers. We look forward to your return I the near future. Regards, Jeff
More than adequate. Great value. On the ocean. Would stay here again. Our room was a bit small, but so what, we were just staying the night. Perfect location to stroll down the prom and out onto the beach.
Dear 425lawrencec, Thank you for your recent stay with us and for taking the time to share your review. I am so happy to hear you enjoyed your stroll on the Prom and our beautiful beaches. We have many room types to choose from and hope upon your return you have reserved a room that will provide you with more space. Thank you again for your review. Regards, Jeff
Very touristy area, food and drink overpriced. Beautiful beaches, picturesque area. Very relaxing in the slow/shoulder season. Be sure to go to Cannon Beach. Stop by Buddha Kat Wine tasting room. Buy one or two bottles, and the tasting fee, is free (one free tasting per bottle purchased)
Dear joyced324, Thank you for your recent stay with us and for taking the time to share your review. I am so happy to hear you enjoyed the slower pace of the fall season and the beauty of the North Coast of Oregon and all it offers. We look forward to your return in the near future. Sincerely, Jeff
We were looking for a place to stay for a relaxing vacation. We enjoyed our 3 nights at this hotel and would love to return. The location and view were excellent. The staff was great. The hotel was well cared for and clean.
Dear ruthd971, Thank you for taking the time to provide us with your feedback. I'm happy to hear our staff was great as we pride ourselves on being sincerely friendly and helpful. The location of our property is ideal for a quick one night get away or an extended stay. We hope you'll come back again in the future for a more extended stay. Regards, Jeff
Our one night stay here was good. We had reserved a king size with partial view. Given a room on the first floor, the partial view was basically no view unless you stepped on a chair! The room was spacious and the layout with fireplace and small kitchenette was cozy and comfortable. The bed and pillows were good too. The hallways are not carpetted and therefore noisy when guests walk or use the luggage trolly. This would be the only drawback in my opinion for light sleepers.
Dear Mina50952, Thank you for your recent stay with us and for taking the time to share your review. I am so happy to hear you enjoyed the room however, the sand dunes continue to increase in height and reduce the view of the ocean. I have put a note in your file to have you on a higher floor and in the carpeted section of the hotel so that you have a better view and have a quietter room location. We look forward to your return in the near future. Regards, Jeff
I had stayed at this hotel in the past and I said I would never stay again the costumer service was horrible.When I was looking for a hotel recently I saw that they had the lowest price so low I decided to give them another try and I am so glad we did. They have new management and boy does it show! Great customer service clean rooms if I had one bad thing to say it would be no free coffee in the lobby
1st and 2nd floors are pet friendly. We knew we wouldnt see ocean from our 1st flr room, but weren't told it was a "pet" room. Floors are laminate but furniture is cloth upholstery, so my asthma and allergies were affected. In fairness to staff, we didn't know this until checking out. If a non-pet room had been available, I'm sure they would have tried to accommodate us.
We had a Kitchener and our rooms ajoined. The room stayed nice and warm and we used the stove. We were in the bottle level and we're very comfortable. Beds comfy. Fireplace fun ambiance. Very close walk to aquarium and Center. Nice staff. We arrived early and they accommodated us quickly. Nice pool and great cafe.
Part of the problem was not booking directly, instead 9f through booking.com. We could have saved over $ 100.00 booking directly. However we booked a room with a jacuzzi tub. Instead we were in a little box which we could barely move around in. If you had been larger than a size 8, you would've had to get in the bed from the opposite side. I did drop an earring and managed to barely squeeze between the bed and the heating unit. The floor under the bedside table was filthy. The second day we were there they didn't clean our room. The girl working maintenance,Lori, cleaned it for us as well as the next day. She was a lifesaver since I had gotten soaked by a wave and used many more towels than usual. The walls were extremely thin and the people next door extremely loud. They also had a dog that barked some. We got up when they did. The window looked out on an open air corridor. Kids running up and down metal stairs all night, squealing and cursing. We went into the dining room on Friday morning for breakfast. My husband asked the waitress a question. She made some rude noise and walked off. The dining room was not crowded, but she never came back. Saturday, when we were leaving, my husband asked the girl at thr desk if he could have a complimentary cup of coffee. She was very apologetic that he couldn't, said she erven had to pay for her coffee? What kind of employer is that? What kind of place won't let a guest have a cup if coffee when they have gallons sitting there. Needless to say that topped off the whole experience!
Dear Craig M, Thank you very much for your detailed feedback which I have shared with our Team. It is always disheartening to learn we fell short of exceeding our guests' expectations with our product and our guest engagement. I would welcome the opportunity to speak with you personally regarding your stay. Please contact me Jeff Stokholm at 503-738-3334 at your convenience. Regards, Jeff
Great room, wonderful view. We were on the third floor, ocean view. Our room had the jetted tub. Very nice. The fireplace is a nice touch but it is not a real one, meaning it looks like a gas one, no heat comes from it but wonderful to look at non the less. Bed was super comfortable. Our balcony was really small but its due to the tub. Still room for two and a small table. This hotel does not offer any type of free breakfast but in the lobby is a nice cafe that serves food.
Dear polenslager, Thank you for your recent stay with us and for taking the time to share your review. I am so happy to hear you enjoyed the room and the property. Best of all you found our Staff "Wonderful", I will pass on your compliment to them. We look forward to your return in the near future. Regards, Jeff
Nice hotel , close to the beach, walking to the shops was very convenient. Hotel does not provide breakfast which I am use to having with Best Western hotels. Room was clean, beds were comfortable. Would stay again but get a higher floor so you can view the ocean.
I had reserved my hotel room a week and a half in advance to my arrival. The day of my arrival, I was told that I would not be getting the room I had reserved (1 King and 1 Queen, Superior Ocean Front Room) and that they were going to downgrade me to a 2 Queen City view Room. I was told that they had an "issue" with a group reservation and that they had to take my room to give to someone else. I asked what happened and was told that they couldn't explain more. I was told by Rachael that they would give me a free breakfast coupon and that I would only be charged for the going rate for the downgraded room. Lucky me... Come to find out that since I am a Diamond Rewards Member, I already get the breakfast coupon. I was stuck in a small room with no view in the very back of the hotel. Definitely not the room I had reserved, nor the quality of service I would expect. I would recommend to Best Western that you review your reservation personnel and start having better service. Especially for your Rewards Members!
BW is the best hotel accomodation; there is always a swimming pool, exercise room, sauna, a beach to go for a walk, restaurant or cafe, wide rooms, clean beds, towels, etc. whatever you need always available; pens and papers, coffee makers, tea bags, tv's shows excellent; hair dryer, iron and ironing board; shampoo/conditioner; air condition or heater, for business or pleasure its excellent, for a quite room you got it; internet/wifi available, etc. all you have to do is ask what is lacking for you.
Really hope to return to a near perfect staff. Thankyou for being animal friendly and in the spirit of the convention, May The Truth remain with you. Bye for now...! P. S.---Hope to see you all next year and possibly stay longer to see more of the surrounding area.
Service was outstanding; friendly staff and quick response to any requests. The views were great (had partial ocean view); close to downtown and restaurants. Rooms were comfortable; lots of closet space; but bathrooms are small.
Dear Debbie C, Happy to read that you enjoyed your stay with us at the Best Western Plus Ocean View Resort and the city of Seaside. I will pass on your compliments to our Team on the friendly and outstanding service you received. We look forward to having you stay with us again in the near future! Regards, Jeff
My 90 yr old mom, my sister & I love this hotel. This was our 2nd stay. The ocean sang us to sleep after a long drive. We enjoyed the chicken wings and calamari that evening and watched a little TV. Breakfast in the morning was excellent, really enjoyed the oatmeal and sausages. The coffee was great!!
The Best Western Ocean View Resort was discovered on Trip Advisor and my one night stay proved the reviews were right. I went for the ocean front room with the jetted tub and small deck. The King bedroom was spacious with a ceiling fan. Please note that this hotel does not have air conditioning but the breezes from the ocean should keep your room cool. One of the best things about the location is that there are no streets in front of the hotel so you have only the sound of crashing waves across the grasslands. It is on the boardwalk so at times you might hear people talking but at night it is nice to listen to the sounds of the ocean. It seems that this resort was expanded from hotel were the room were outdoors with another wing that is all indoors. You go from the elevator to an outdoor area to reach the ocean front room. Remember this in the cooler months! The room was very quiet and i never heard the neighbors. Though one can hear someone using their jetted tub. The jetted tub was nice but not much of a view of the ocean as you will most likely want to have the blinds pulled. Also you have to step up to climb into the tub and this can be awkward. It worked well and the water can get nice and hot. I didn't like that they want you to keep the fan above the tub on which is very noisy. This takes away from the relaxation. The bed was very comfortable with excellent pillows, if you like support in your pillows. There was an extra large chair for sitting with a couple of chairs and table on the deck. The TV worked well but the internet sometimes had hiccups while watching Hulu. There is a small refridge, microwave and coffee maker. Also next to the jetted tub there is a fireplace with an electric fire. The set up in the bath area is weird as the shower and toilet are in a room, with the sink and vanity on the outside. I also didn't like that the door is next to the bed and when you open the door the light immediately comes on. Shower was updated, with good pressure and the shower head at the right height. Towels are good and soft. They provide extra towels for the jetted tub. There is an onsite restaurant and bar. I didn't eat at them but they do provide room service also. There is an indoor pool and fitness center also. Parking wasn't a problem as this was out of season but I could imagine that it could be a problem if the place was filled up. The elevators were some of the quietest I've ever ridden. You can easily walk to the downtown of Seaside and of course the beach is just a moments walk. Though you have to cross the grasslands to reach the water, especially if the tide is out. There is a great view of the Tillimook head. You can't go wrong with this hotel at the right price. And certainly it is well worth it to get an ocean front room!
We had a room on the 4th floor and had a fabulous view. It was very relaxing just to sit and stare at the waves rolling in. The beach was virtually empty, very nice to walking. Right in the boardwalk if you don't want to walk in the sand. Beds are very comfortable, room was nice and quiet except for the waves, lovely. Front desk staff very friendly and helpful.
Was a nice hotel, room was accommodating & had great view. Had an issue when I arrived in room, but let front desk know & it was taken care of promptly. Maintenance person came up very shortly & fixed issue-he was nice but can't remember his name. Bed was comfortable & room was clean. However my only issue was that the price was so high and it was off season. All in all, staff, & trip was fine, weather was great. Thanks for being friendly, & professional.
We had a very good view of the beach and a comfortable room. Good motel for the price. We would prefer to have breakfast included. Beach access was great. We were in 5 minutes walking distance to the shops.
The property is nice. Great Ocean Views if you that type of room. From check in, through out our stay, and at check out, the front desk staff were very snobby and need calibration that they are there for the guests, not the other way around.
The room we had was a little small even for an economy room. We were also disappointed that with the name Best Western Plus that it did not have a complimentary breakfast. There was an in hotel café and I thought that they could at least offer free breakfast.
Upon arriving the hotel looks like a dump. From maybe the 70's. However our room was excellent.It had been remodeled and was fresh. It is located on the promenade. Check in was good. Our room was on the ocean with a balcony. Great for watching the sun go down on the Pacific. Our room also had a jacuzzi with glass overlooking the ocean. Received a coupon for breakfast but we went to a local restaurant that we wanted to try. As far as location and view, you can't beat it. Considering the nice room, It may be a little better than average. If you are looking for fancy chain hotel on the Oregon coast, they are few and far between. Overall, it was a nice stay.
Located on the Promenade with wonderful ocean views this hotel is a great place to stay in Seaside. A very nice café with a good breakfast and warm atmosphere is located on the property. Only a short walk to downtown and all activities this is a wonderful property to stay for a vacation or short getaway. Due to being located on the Promenade your GPS may have difficulty giving directions, ours did, don't let it guide you on the Promenade as it is foot traffic only.
This is a great hotel right on the ocean, staff are very friendly, restaurant on site makes a great almond milk latte! Would definitely recommend. Within easy walking distance of Seaside town. Quiet and comfortable. Even saw some Whales!
Had Oceanside room, nice clean, in town for vacation, close to Cannon Beach, Ecola Park, Parking lot could use better lighting. No smoking allowed on the property, they could at least put a butt can by the road so smokers don't have to fill the road with butts.
This was a great find! Staff was incredibly friendly, room was clean and spacious, and the price was great. And our "city view" room had a gorgeous partial ocean view. The bed was a little soft, and our experiences with the on-site cafe were...a little odd (but the food was great!). Overall we really had no complaints! Great stay for a great price!
Bad room that smelled, then put in a handicap room next to ice and soda machine that ran all night . No help from staff. AARP was also part of the problem as didn't request a handicap and pet friendly room. 3 bad days on trip. Doesn't compare with well with other Best Western's
My family vacationed in Seaside and stayed in the Best Western On The Prom. We have used this Hotel on a number of occasions and have always been pleased with the facility and the staff. I highly recommend it!
The hotel is right on the beach so it's convenient. There are lots of restaurants and shops within walking distance. Back on the main road there's an outlet mall if you feel like shopping. The room was big and comfortable. If you get a partial ocean view room, there's a balcony which provides some nice views. Note that the balconies on that side of the building (north) don't have dividers so it can get a little noisy if people in adjoining rooms are out there. Note that the rooms don't have air conditioning. This wasn't an issue at the time since we visited in September but might be a problem in the summer. This was a good value for a pretty good hotel.
Although this is an older hotel it is well maintained and clean. Our room was spotless with extremely comfortable beds, and thick, fluffy towels. If you request a room on the ocean side you will have a great view of the Oregon coast line. Breakfast is not included but they have a reasonable priced buffet on site at the hotel.
It was a great hotel. It was very clean and in good condition. The staff was very friendly. Hot tub had safety rails that were useful. Didn't appreciate the sign company with their lift truck outside our window at 8am installing a sign. It made for an awkward hot tub experience. Will diffently go back.
Great place, loved that it was right on the beach and boardwalk. No cellphone service in room/lobby and internet wasn't strong enough for FaceTime, but worked for basic computer/tablet/phone use. No A/C in the room, which got very muggy and hot during the night, so we had to leave the slider open (scary when you are with two kids and the neighboring room is only separated by a waist high bar balcony rail). But otherwise we really enjoyed our stay. The rooms were clean, the staff was great, and since we spent most of our time outside, we were not too inconvenienced with no phone service inside the building.
This was a really nice place to stay, our The room was really clean and had a balcony overlooking the beach which was a nice surprise with being the last room available, and the staff here here were all very nice and accommodating. We look forward to coming back!
We have stayed here several times, usually in their small rooms, which are an exceptional buy if you do not care about the view. This was our first stay in a big room and we were surprised to learn that there is no AC except in the small rooms. The room did have a good cooling draft when the door was held open and so the AC did not prove to be a problem. We will be back.
Loved the place and the staff. The breakfast was very poor with cold food. To top it off the breakfast cost $10 per person! The location and views are wonderful. Just plan eating at another restaurant.
The out side is not the best looking , could use some updating . The best western pricing is variable , the room are clean and the furnishing are good . The mattress sleeps really good / has a fire place and has a ocean view . The best western has a restaurant /bar /lounge / breakfast bar/ a pool /fitness center/Wi-fi /computer station and close to a lot of shops .
Thank you for your review; we hope you will consider our hotel in the future.
We were very happy with our stay & the room was Very Clean! Out of all the best westerns we have stayed in Oregon & California this B W had the best tv reception of all and was happy with the internet very easy to get connected.
Thank you for the great review! We hope to see you again soon!
Beds too soft, no in room safe, internet slow, was charged $50/night for incidentals but we count use it unless we spent at least $50. Stupid policy! Stayed at different Best Western hotels before and this one didn't deliver
Thank you for your review, in particular bringing up the issue with the incidentals. We have addressed this in house for better procedure moving forward. We hope you will give us another chance in the future.
We booked through Hotels.Com and I felt this was a disadvantage. We got a room that was just big enough for two hamsters. Our queen size bed looked into a closet they called a bathroom. We had an "economy" room in a small hallway with three other rooms for over $200 a night- pre-paid. We could not even get B/W points because we booked with Hotels.com and when we asked for a room change there were none. Great location and okay indoor pool. Hope they aren't holding their breaths for a return visit from us.
Thank you for your review; we do have a room type that is a bit smaller then the others and sorry that another website appeared to be misleading about our location. While we apologize for this inconvenience; I would like to encourage you to call the hotel and speak directly with our team who may be able to find you a more adequate room description.
Wont be staying at this BW anymore, I paid good money to stay 7 nights, room cleaning was terrible and ocean view was dirty, cafe was slow, took forever to get our food, the bar was slow and they did not even have a real bartender, old guy just ignored us for at least 5 min, he finally helped us and the bloody mary was terrible!
Thank you for your review; we are sorry you didn't enjoy your experience with us. We do hope that you will give us another try to be better as we will use this feedback to share with the team
A delightfully simple, surprisingly comfortable, and very affordable hotel right on the promenade in ever so serene, peaceful, welcoming Seaside, Oregon. For those fortunate enough to secure an ocean front room, the view simply could not be any better anywhere along any coastline community. All in all, highly recommended for any age and for any travel reason. The hotel is also pet (dog) friendly.
This hotel is perfect for convenience, cleanliness, wonderful views. Recommend rooms with the jetted tub as you can look out over ocean. Keep in mind right on the boardwalk so will be louder during summer with more people (esp 4th July.)
Very disappointed of Best Western and staff at this hotel. Condition of room was poor upon arrival. Staff wasn't very helpful when issues were reported to them. Overall, I would not recommend this hotel to a friend.
Thank you for your review; we are sorry that our level of service wasn't up to the standards that it should be. I have attempted to send you a message outside of here to learn more about your experience so that we can be better in the future.
We stayed for an extended weekend in a Oceanfront room. It was very comfortable for my 1 year old son, husband and myself. We have stayed here a few times before but recently the hotel has changed the restaurant into a very cute little cafe. They serve local coffee, pastries, breakfast items, lunch and dinner. It is an enormous upgrade from the previous restaurant on site. I would highly recommend the cafe, even to people who are not staying in the hotel. The Seaside Sandwich was my favorite item on the menu!
Thank you for the great review! Those oceanfront rooms views are amazing and we are happy you had a chance to experience it. Thank you for noticing our changes over the years and we hope to see you again soon!
The best part of this hotel is it's cleanliness and location. Everything else is fair. The beds are not comfortable. So that's a big down fall. Over all price is not worth the product. I will not likely stay here again!
Thank you for your review; we are sorry that your stay with us didn't match up to your expectations. I've attempted to reach out to you aside from this review to learn more about your stay in ways that we could create a better experience for you.
We had a wonderful stay. Helpful staff. Very clean and modern room. The bed was very comfortable. Great location within easy walking distance of the town center. But the highlight was the view! Spectacular view of the ocean! Loved our stay. We'll be back!
The hotel staff are.so thoughtful and friendly, offering free water bottles and giving my dogs treats bags upon check in. We checked in early and they called us when our room was ready. The hotel itself is well kept up and clean. The pool is small but kept warm and was the perfect spot to relax after a day in the cold ocean water.
When I booked this hotel for a getaway with my wife, the least expensive room was $300. I figured the cheaper rooms had already been booked. When we opened the door to our room, we couldn't believe it. The bed was right there to greet us and the window was next to the other side of the bed. This is the smallest hotel room I've ever been in. Over a couple phone calls to the front desk and priceline.com, I was able to cancel the second night booked for a refund.
Thank you for your review. We do have a variety of room types to choose from and we are sorry you didn't enjoy the type you reserved. The prices do get a little bit more expensive during the summer time; but perhaps you would be willing to try a different room type during the fall/winter season.
Great location and our room was upgraded to an awesome super large one. Almost like a studio apartment!! Staff was very friendly and helpful. Enjoyed being steps away from the beach. The hot tub and pool were also quite enjoyable.
For $200/ night we got a 12'x 10' room with a queen size bed. There was barely enough to walk around the bed. The room reeked of chlorine and disinfectant. There was no "ocean view". The room had only one window and it looked out into an interior corridor! Even if you were willing to open the drapes, allowing everyone passing by to look into your room, there was no way to get any fresh air into the room as the window only opened 4 inches. To make things worse, the hotel lost all power at 10PM and without AC, a fan or a window, our room was a sauna by the time they got the electricity working at 1AM. There are many other hotels on the boardwalk in Seaside. Try one of them and avoid this Best Western at all costs.
Thank you for your review; we are sorry you didn't enjoy your time with us. I have attempted to reach out to you outside of this communication in an effort to further resolve your stay.
The room and decor is dated, but acceptable. The hotel staff was cordial on entry, but less so when they discovered we had a prepaid room from a 3rd party website. They seemed to look for the worst room they could and tried to give us a handicapped room(we have children) which wouldn't work for us and then they said we had requested this when we bought the room online. I showed her my reservation that proved this request was not made and only then would they move us to a new room. The overall stay was uneventful other than a citywide power outage that lasted 3.5 hours which of course the hotel was not responsible for. The way they handled guests during this time was not the best though.
Thank you for your review; I'm sorry you did not enjoy all of your stay. I want to assure you that we do not put 3rd party website reservations in the worst rooms. We do our best to accommodate room types the night before and try to match all of the guests needs with the rooms they reserved. In the summer it's a bit more difficult with a full house. Thank you for the rest of your feedback to share with the team.
I had booked a 2 night stay at the BW in Astoria, that was the worst decision ever as their customer service was par at best, their is no ocean, view of the parking lot and the hotel had a white tarp covering a whole in the roof. After checking in I drove over to the BW in Seaside, as I could not stay another night in Astoria. Management at the Seaside BW were so gracious. The hotel was packed due to a volleyball tournament, however they were able to provide me with an ocean view, king bed, pull down queen pull out. My two little dogs were able to stay as well. The room was clean, on the 1st level. Staff is super friendly.
It was a pleasure to have you stay with us, we are happy you came down to Seaside and hope to see you again soon!
Loved this place. We had adjoining rooms. Each room had a king bed and Murphy bed. They had a kitchenette and a fire place and was 2 blocks from downtown. Right at the beach. Had a nice indoor pool. I would definitely stay there again. The rooms were clean and very nice. The girls had a blast.
Thank you for the great review; we are happy you enjoyed your ocean view room!! We hope to see you again
$300+tax for a " partial ocean view" room has a view of a 3 story house as you enter the room. Partial view of the ocean in the balcony only. Don't expect to enjoy balcony time either because there is no privacy between you and your next room neighbor.
Thank you for the review; we are sorry that you didn't enjoy the room that was reserved. Our prices do get a little higher during the summer; but perhaps you wouldn't mind giving us a chance in the Fall season so we can do a better job for you.
Super friendly staff. Super pet friendly. Awesome location. Comfy bed. Nice, remodeled Lobby and restaurant. A little expensive. Great balcony. Great indoor pool and hot tub. Showering area for you and your pet Outdoors.
Thank you for the kind words. Yes, we are pet friendly! The more the merrier we say. Hope to see you again soon!
Excellent staff in front desk and restaurant.. Convenient location for cannon beach. Family friendly. Little bit more items in breakfast buffet would help.Easy check out and courteous staff. Great location nice and clean hotel
Thank you for the great review; we hope to see you again soon!
Was never told there would not be A/C...Was told room would be ready at 4pm, then it wasnt ready. Bring your own pillows. Will find a hotel next time where you can see the ocean. There was a giant sandhill right in front of hotel. Only the 5th floor could see over it.
Thank you for your review; yes, most of the hotel does not have Air Conditioning as we are situated right along the ocean. The breeze typically keeps the climate very cool and favorable for everyone. We are sorry the room was not ready by 4pm; we will share this with the housekeeping department and do our best to resolve this going forward.
Excellent property. Clean, comfortable, great access to the beach. Great and friendly service. A wide variety of amenities (chairs for the beach, pet friendly, wood and snore supplies for sale, hot tub, pool). Open floor plan with excellent views of the ocean. Great balconies for relaxing an enjoying the ocean sounds and views
Sounds like you had one of our Ocean View; it really is the best way to experience the summer here in Seaside! We hope to see you again soon!
Right on the beach, a great location, but go for a room on the upper floors, ours was ground floor behind reception and next to the pool area so whiffed of chlorine every time the door was opened. That said, the room was a very good size, with working air con, a kitchen area , microwave - and they sell popcorn at reception! Comfy beds a good shower and all was clean, If a little well used, but well maintained. Receptionists were very pleasant, efficient and cheerful. Breakfast was a little sparse, even more so if included in room rate, as the better selection of fruits juices and yoghurts are all extra, The serving staff were clearly used to guests having a moan about this.......but were very pleasant whilst they rang the till! Needs a better buffet selection Overall a good stay in a busy seaside location
great hotel in a sweet spot. We had a king suite with small kitchen, all dishes provided everything you need. nice comfortable bed. We were on first floor so we had a patio with 2 chairs pleasant to sit and have drinks. I did not like the fact that this best western does not offer a complimentary breakfast. they now have a café and the breakfast buffet was simply not worth it!! should be free to guests.
I did not read the fine print I guess, the breakfast buffet was not complementary and when I checked on Saturday morning there was only eggs, bacon and french toast. The seaside area was wall to wall people with someone shooting off loud fireworks at 2:30 am. this was a very disturbing situation, woke us up and scared our dog. We tried to use local eateries, but the lines were a block long at most places. Over all it was an expensive wasted three day vacation.
Very over priced for what they are worth. Mold in bathroom and the door. Rust in door and rotting out the door itself. More expensive rooms with double beds had no AC. Would go to another hotel if I knew it was this bad.
Rooms were clean, and the pool/spa was great. The staff was very nice and hospitable. Bed was too soft for my back. I would definetly recommend to a friend. Off the beaten path but still convenient to the boardwalk.
This is hands down the worst BW experience we have ever had. These people will take advantage of anyone it's all about the money to them that's all well I handed over $439 oh wait that was just the amount they told me it be then it was $500 at checkout oops sorry they forgot to mention the 60 plus dollars tax. Oh yah and no breakfast like every BW I've ever stayed at. Whatever cheap lesson keep the money I could care less it's just the principal. Those kind of people suck! Also the restaurant food is the worst in Seaside. What a sad place. Gives all BW a bad name. BW are usually great.
We are sorry that you didn't enjoy your stay with us, and I have attempted to reach out to you personally to speak more about your experience.
Did a last minute four night mini vacation here. Two of us plus our dog. Pet friendly is one of the reason we stayed here. There are plenty of hotels that don't allow pets for guest who do not want to share their hotel lodging with pets. Do your research and you won't be surprised. Never used the lobby with our dog. Used side entrance with our dog to reach elevators next to lobby. Had a third floor ocean front room. Very roomy and quiet. Had king bed and queen size wall bed. Both very comfortable. Also mini kitchen with stove top, microwave, frig and dishwasher. A small amount of cooking utensils and silverware. Only used frig and microwave. House keeping was great and took care of dirty dishes in sink. Location was perfect for beach and town. Did not drive the car until we checked out which was quick and easy. Our only complaint was the wifi. Son is taking summer courses and had some homework. Wifi was hard to figure out and very slow at times. He found a coffee house downtown and did his homework there. Would definitely stay again and recommend to friends and family.
Thank you for your review; we will review the comment about the WiFi as we have worked hard to make sure everyone has full access needed. We do hope to see you again soon.
I really needed a lovely rest at the beach after 10 days on the road with my granddaughter. This BW was perfect! It was extremely clean and comfortable and right on the beach. My granddaughter got to swim in the pool while I lounged. We spent the day on the beach. It was easy to carry my shade shelter from my car in the hotel parking. I bought a sand bucket and shovel at the front desk and the gal there offered to give us sand toys another child had left behind. It made my granddaughter's day. We liked having the cafe so close so we could bring a pizza to the room. The baked goods were anazing! We both slept beautifully, as well. So glad I booked 2 nights there before driving the last leg of the trip home!
Thank you for the great review; we are happy that you enjoyed your time with us and we do hope to see you again soon
Loved the room.Small but had everything we needed! The hotel employees were exceptional and helpful. Would stay there again. Within walking distance to everything on the promenade, will go back and would recommend to anyone.
Thank you for the great review; we hope to see you again soon!
A very nice place to stay, at the north end of the promenade. We had a great view from our 3rd floor, king bed room. DO NOT care for the idea of dogs sharing our hotel lodging. There are kennels for such purposes. Appreciate the hotel stating that dogs were to use side entrances only, but this was NOT enforced. Many came into hotel lobby with pets in tow. Also, travelers should be aware that breakfast is NOT free.
Thank you for your review; yes we do allow dogs to stay at the hotel. We take every effort possible to make sure they are only on the 1st and 2nd floors. We do hope we will see you again in the future!
Great view, awesome beach, fun shops, and pet friendly! Great place to stay! The cafe has excellent food and was a lifesaver for my morning caffeine fix. Service staff was responsive to any needs and friendly.
Thank you for the great review; we hope to see you again soon!
We had a beautiful partial ocean view room with a balcony. The only negative was that both our cell service and hotel WiFi were was very poor based on the location of the room. The staff was very nice and friendly. It is a disappointment that this location does not offer free breakfast. We ended up walking to another hotel on the beach for breakfast with a beautiful beach view. Overall this location is great, on the beach and a short walk to restaurants and shops.
Thank you for the review. We are sorry about the cell phone service; sometimes this is a little difficult inside the city. We are working on WiFi solutions and do hope to see you again!
I love the new remodel of the rooms and the new cafe! What a wonderful addition, and the chocolate brownies are amazing! Everyone is always so wonderful & welcoming! I'm looking forward to coming back very soon!!!
Thank you for your great review! We are happy you enjoyed our updates and remodel, we hope to see you again soon!
We stayed 8 days at the Best Western Seaside, Oregon. The room was small but very nice, and the staff was very courteous. The view is terrific and not too crowded. Everything is within walking distance. The hotel has been upgraded since our last stay, and they have done a great job with the upgrade. I would definitely recommend the Best Western for family vacations.
Thank you for the great review!! We hope to see you again next year!
This hotel has a great location and great staff. Those are about the positives I can come up with when thinking about my stay. I paid over $560 for a 2 night stay and felt like it was extremely poor value for money. The rooms DON'T HAVE AIR CONDITIONING!!!!! On a warm and muggy day, this was an absolute nightmare. The rooms are small, the beds are uncomfortable, and while the room was clean, it smelled musty and had a shabby feeling to it. The pool/hot tub were nice amenities, but once again the quality was more what you'd expect from a Motel 6, not a Best Western. This hotel needs to either significanAlyssa reduce prices or undergo a MAJOR renovation. If the latter happens, I would consider staying there again.
I stayed at the Best Western Ocean View last week. Since this is tourist season on the Oregon coast , it can be difficult to get a room for business purposes. Doing survey work in the area, I was very glad for the room availability for myself and my crew. As most Best Westerns, the room was clean and nice. The hotel staff were very friendly. Missed the complimentary breakfast usually offered at the top Best Westerns. But it was a pleasant stay. I will return again.
Thank you for the great review; hope to see you next time!
My family stayed on the second floor room#202 to be exact. It had a nice wood flooring, 1 king bed and a living area (the wall behind the sofa folds down into a queen bed), a coffee table , tv, desk, accent chair, full kitchenette comes with everything you need for cooking and eating your meal, and a bathroom. I would highly recommend this room, you have a full panoramic view of the ocean and just one level from the ground to get to the beach; you're literally 20ft from the beach. Only one negative I see is it doesn't have free breakfast and I love my free breakfast.
Thank you for the great review! Hope to see you soon.
I booked a double queen room with a view and balcony back in April for my sister and me. When we arrived at 8 last night we were given a room with a view of the parking lot and no balcony. I contacted the desk and they said no other rooms were available. I found this hard to believe as I used to work in the hotel industry and at 8pm there are typically a number of rooms still awaiting occupancy. I then asked if I could only stay one night instead of the 2 I booked but I was told that would be in violation of the 72 hour cancellation clause. I was offered a $20 discount on my room. I'd rather have the ocean view. In addition, the a/c unit was not working. Maintenance got it working after a bit but it still is not operating properly. It comes on but then cycles off after 3 seconds, repeatedly until after about 20 minutes when it circulates cool air for a period of time. The room, other than parking lot view and dysfunctional a/c was fine. Clean, large, and comfortable beds. If you are booking at this hotel be very sure you are getting the ocean view you are paying for.
Thank you for your review; we are sorry that there was a problem throughout your stay with us. We have attempted to rectify this by fixing the AC and hope you will give us another chance in the future.
The hotel has a very good location. Easy to get to, onsite parking, and walk out to the beach was very easy. Room was nice, slightly dated, but clean and well kept. Overall value was a bit of a struggle, but hotels charge what they and the other hotels around them charge. For what it was you are paying for location rather than a new hotel. I do not fault them for what they charged, but it was not a great value proposition for me personally.
Thank you for the great review, we hope to see you again.
Great location within walking distance to restaurants and shopping. The pet friendly policy was a benefit as I was able to enjoy my short stay at the beach with my dog. Loved the balcony and the ocean front view.
This hotel is located right on the beach with easy access to the main drag. The rooms my family and I stayed in were clean and updated. We didn't spend a lot of time at the hotel, but it did serve it's purpose of a clean comfortable place to lay our heads.
Thank you for the great review; we hope to see you again soon!
My biggest complaint about this place is the horrible "high speed internet". Stop advertising as such when it is so slow the one bar I got on LTE was ten times faster. Other than that, the location is beautiful and the room was nice and clean.
Thank you for your review; we are sorry that you had trouble with the internet while you were here. We did recently upgrade our WiFi but sometimes being in such a small town as Seaside is we have trouble connecting everyone to their devices. We appreciate that you will return; and we look forward to it!
Great location. We had an oceanfront jacuzzi room that was wonderful. Clean room and great location right on the boardwalk. Romantic feel. The room was large and the hotel was very quiet and accommodating
We selected the Oceanside room with a great view and the whirlpool...my mistake! The room was lovely, but the whirlpool also faced the ocean. If we had bypassed the whirlpool we would've had a far larger deck. The deck was barely large enough for two chairs and a table and I noticed the loss because we were there for three days! The room is very spacious and met our needs except for the bathroom. Extremely claustrophobic and to open the shower door, one head to straddle the toilet. The glass shower doors didn't meet and the water from the shower sprayed onto the floor which made us both feel bad. The hotel was quiet for our stay, and very appropriately placed more towards the end of the promenade but not the total end. Being on the promenade allowed for a fun walk towards the center of town and pleasant vistas of swimmers and kite flyers and musicians. The front desk staff was very helpful, and housekeeping was barely seen and not really needed. I'd love to come back here.
the color is somewhat depressing; the hot tub did not work the on the first few days there. Pet friendly although that was good and close to boardwalk. Rooms are clean; does not have continental breakfast; but a restaurant; sorta spendy
It was extremely noisy where our room was located. Between all the dogs, people in hallways, and outside noise, we didn't sleep much. Room was not clean. No one vacuumed under tables. Room was extremely small. Not a good location if you wanted to see the ocean, which is why you are there.
First of all, the staff at this hotel was fantastic and deserve kudos. The hotel itself was average. The entrance was not well marked, there was no AC in the room on a 95 degree day (although I concede this was likely an oddity for a town on the ocean), the room and bathroom were quite small, the bathtub drain ran slowly, no snacks in the lobby or breakfast included. It was an average room at best, but I was paying for a "partial view" of the ocean, which was actually nicer than I expected. Definitely and the view and the staff made the over $200 price probably worth it.
We arrived to check in at this hotel when they were totally full. We were pleasantly surprised when we were given a complimentary upgrade on our room. (Original room needed a repair). King suites rights on the ocean were amazing! Large rooms with adequate kitchenettes and fireplace and balcony with chairs. The rooms were lacking in one area: Tiny bathrooms! Sink, toilet and shower all in a room the size of an RV! Even my little boy said "I thought that a room this nice would have a nice bathroom. You can't even shut the door without standing sideways by the toilet! Also: the pool and hot tub were very well kept up. Clean clear water. But again: really old and outdated facilities. Onsite food and food service was exceptional. Very impressed with the staff.
Friendly staff, great location, beautiful ocean views. A perfect spot from which to explore the Northern Oregon Coast. Walk along the boardwalk to the center of town...or along the beautiful beach right outside the door.
The front desk remembers us; the new modernized decor is bright, the rooms are big enough for large people, the ocean view is always good-even from a 'partial' view room. The new restaurant is coming along and we are hoping they are in better running order next time although the food and beverages were very good. Homemade potato chips! We'll be back as soon as we can afford the rates.
Thank you for the great review; we hope to see you again soon!
cost way to much for what i got 2nd time i felt this way. I have stayed in better rooms for less money. The room was ok but it cost me 500.00 dollars for 2 night way way to much. the staff was fine the other things were ok but the cost i will stay someplace else next time i come
Thank you for your review; the prices during the summer do get a little bit more expensive then the rest of the year and are sorry you had a negative feeling towards that. We do hope you will try us again perhaps in the fall/winter!
the staff was having problems finding our Best western member status and went the extra mile to get every thing right for our platinum status and our benefits for that.We had a TV problem and the teck almost beat me back to the room and fixed the problem in a few minutes ..good place to stay.
Thank you for the great review, hope to see you soon.
We selected this hotel at the last minute. We were looking for a reasonably price hotel that accepted pets. This hotel had all the features we wanted at a very good price. The internet connection was problematic but the staff helped get that working.
From the outside this does not like the best place to stay. Once you get inside, you will find it has been updated. Our room was spacious and looked out over the ocean. We had a small kitchen that was furnished. Bathroom only had one sink but was roomy. Definitely would stay again
This hotel experience was excellent and provides amazing sunsets from the in room hottub! Short walk to the beach. Close to shops and food. Nice quiet beautiful coastal town with lots of charm and character. I would definitely stay here again.
the employees went above and beyond by helping us get moved to another room with a view for our second night. When we checked in, the only room available was not facing the ocean. I requested another room. There was one available for the next night - they even moved our belongings to the new room!!! We were delighted!
Great hotel for access to beach and promenade. A short walk to convention center. Nice size rooms and amenities. The Coffeehouse was great too. All staff very friendly and helpful. Bathrooms small but shower was excellent.
I enjoy the Best Western Hotels as they are clean and well laid out and usually have a pool. Breakfast selection is usually very good and quick. The staff has proven to be very helpful most of the time.
A very lovely hotel on the beach in Seaside. Staff was very friendly and wanted to go the extra mile to make our stay pleasant. You walk out a side door, just a few steps and you are on the beach. Our dog was welcome as well. Perfect!
We were absolutely amazed! We've stayed other places before when visiting Seaside, Best Western is now our favorite. Traveled with my terminally ill cat and were taken care of soooo well! Staff was amazing, room was INCREDIBLE! BW made this the best vacation yet! Totally impressed with the entire experience! I would recommend this hotel to anyone....and will!
Not what I expect from Best Western. Tiny, dismal room. Trash under the bed, water leak in the bathroom. No free breakfast. $50/day pre-charge on card for "incidentals" (refunded on checkout). Lumpy, uncomfortable bed. Window looks into a dismal, loud, busy hallway. Overall, a sad, disappointing experience. If you're going to Seaside, find somewhere else to stay. This place is not worthy of the Best Western name.
Worst Best Western ever! As a black diamond select member at best westerns we were ask to pay for and up grade. Rooms small, cold and beds made noise every time you move. People at front desk really rude!!
The hotel was located near the beach and was within walking distance to most of the restaurants and shops. The room was clean and comfortable, but we did have a problem with the door closing properly. We left to go look around and when we got back our door was cracked open. We found out it would shut but you had to really push on it to make it latch. We also received a call around 10pm from someone claiming to be from the front desk saying something was wrong with our credit card info and wanted us to give it to them over the phone. Of course we refused and they hung up. We told the front desk about this and there was nothing wrong with our C.C. info so they took down the information we gave them and said they would try to find out what was going on. Hope they find they guy trying to scam us. At least they were very nice and helpful trying to take care of this issue.
This was a last minute get away to the beach. We did not have ocean front but we had ocean view which was very nice. The hotel is nice and the staff was very nice. The proximity to the main area and attractions was just right. We could walk or drive to the main part of Seaside. The beach was just across the walk way and down the steps. Downside: the beds had seen better days and needed to be replaced but it was okay for a few nights The new restaurant/cafe ran out of cheese for their pizzas and so we had to go to another place to eat. The one server was very nice about it but the other server was not nice about it. Kind of turned us off from eating there the next day.
Even though I was told I had a room with no view, I could still see the beach and water. The room was small but comfortable and clean. It was right on the beach promenade and a short walk to shops and restaurants. Staff were friendly and helpful and informed me of the services available in the hotel. Parking was outside but seemed to be in a decent neighborhood. No issues with noise from outside. I would have this hotel on my list of choices for accommodation if I was to visit the area again. I would recommend this hotel to someone looking for a nice place on the beach who was not concerned about staying in a luxury hotel (although it was very comfortable).
The room was very spacious, modern and clean. All this with a ocean view! This room was on the fifth floor and had stove, refrig, dishes etc. Room was #509. There is a restaurant which is small but adequate for light breakfast and sandwiches or pizza for dinner. The room inc. king bed, sofa, table & chairs, so it was very comfortable eating in the room. A relaxing place to stay. No room service but they would call you when your food was ready.
I would love to stay at a luxury resort every where I go but we were traveling with family and just needed a clean place to stay. The best western was one of the nicer facilities we saw in Seaside. Staff was amazingly friendly. The rooms were clean and the ADA bathroom as ordered. It was a reasonable price and everything we needed!
Decent enough room, comfortable bed, but no hot water for bath or shower. Told by front desk staff that they were aware, boiler being fixed. Not informed of this when we checked in, not offered any remedy (discount, voucher, etc.), simply told they didn't have authority to do so.
We are sorry for your experience at the hotel. Unfortunately we had a boiler go down for the day, that has since been repaired, and we regret you were here during that time. We were trying our best to rectify any problems guests were experiencing during this time and are sorry we weren't able to resolve this to your satisfaction.
We are delighted with our experience at the BW Seaside. Our oceanview studio with a fireplace was great! Extremely clean! Friendly and helpful staff, nice decor, extra comfortable bed! Fluffy towels and attractive, comfy pillows/comforter. .Wish that all BW were as nice as this one. I have already recommended it to our friends! Seaside is also a great vacation spot with upscale restaurants. Enjoyed Cannon Beach as well.
Wow, thank you for the great review! We hope to see you again soon.
Poor reception. Unclean rooms, uncomfortable beds, and cheap towels, etc. I paid more than $200 for a day that had no views. Avoid this hotel at any cost. Research carefully and pick other hotels. There are plenty of other good hotels bit further away from the ocean front. I picked this as a Costco member and for being close to the ocean front. There is no benefit of choosing this hotel in any case.
We're sorry that you did not enjoy your time here; we have attempted to reach out to you to better understand what it is that wasn't up to your standards while you were staying with us. We hope that you will give us another chance.
We stayed on Mothers Day. We had 1st floor room on oceanside. The burm was in our way of seeing the ocean, but you can go outside and see the ocean. Our room had a king bed with murphy queen bed. Fireplace, kitchenette stocked with dishes, pots, dishwasher, fridge. Window above patio door to allow the sounds of the ocean spill into our room. Pool and hot tub were mere steps from our room. Restauraunt was closed for renovation, but they served us a hot breakfast buffet style the following a.m. nothing fancy but functional.
Thank you for the review; we do hope you enjoyed Mother's Day with us and will come visit us again soon!
This was a great place to stay on our recent road trip. The room was spotless and had a great view. Very friendly and helpful staff. I would definitively stay here again next time we go to Seaside. Great place.
Thank you for the great review; we hope to see you again soon
Clean rooms but had some difficulty keeping up with the food demand at the breakfast buffet. Staff was very nice. There is a hearth trip hazard from the gas fireplace that extends into the patio door. Walked into the room from the patio. It was dark in the room and I tripped over the extended hearth.
Very much enjoyed our one night stay here. I'm not big on touristy places but this room was a great short distance to all the shops and restaurants on the main drag. Just go out the side door to the boardwalk and stroll leisurely, ride a bike, skateboard or jog. Great views of sunsets and people watching from the beach side rooms. Sit on the balcony or in the jetted tub which is right at the window. There is a privacy screen thankfully. Comfy beds and great showers. Can't wait to go back.
The staff is so friendly! The room we stayed in was amazing. We got a first level room and the kids could play in the sand while we sat on the patio. I would refer any friend/family to stay here. I will always book this hotel when visiting seaside.
The staff went out of their way to meet a possible request, and my 2 night stay was very enjoyable and relaxing. This is a good value and would recommend it to anyone. I had a room on the first floor and the ocean view was limited, but just a few steps away to the beach.
Located right on the Oregon Coast. We had a 5th floor partial ocean view (for us it was a full view). You can actually walk to the beach from the hotel. You do have to wind through narrow streets to get to the hotel. Most of the streets in town are 1 way. Some very cool stores and restaurants. Everything is within walking distance of the hotel, about 2 blocks from downtown. Great for families or couples. The restaurant was under renovation so the quality of the breakfast was average but good. The staff are very accommodating and helpful.
Thank you for the review of the hotel and restaurant; we are very excited to launch Ocean Bakery Café coming at the end of May and do hope you will give us another opportunity!
I really felt hotel was a great get away for the weekend. Room was large enough for wheelchair and nice roll in shower. Unfortunately the restaurant was under construction, but hotel gave free continental breakfast, which was very nice . Staff very friendly.
Thank you for staying with us; and we apologize that the restaurant was under renovation during your time with us. We do hope you will come back and visit us when our new restaurant opens up later this month, Ocean Bakery Café.
Great place to stay Close to activities-Room was clean, front desk staff very helpful, bed was great, I would recommend this Best Western hotel as a great place to stay. Parking at the hotel was OK and close to front door.
Thank you for this great review; we do hope to see you again soon!
The whole experience we had at Best Western ocean view was start to finish the best hotel stay ever. Me and my boyfriend were traveling the coast when we stumbled on the best western for a steal of a deal - so we booked on Expedia. When we pulled up to the hotel we were itchin to get that ocean view so we thought we'd give it a try and ask for one. Our check in experience was just lovely. The agent David was so sweet and helpful. He told us about the price differences so in the end we just decided to save the money and keep our initial rate. David was seriously the sweetest person ever, very professional and happy! So we headed upstairs to check out our room and to our surprise it was a corner room, not facing the ocean but we could still see it from our window! It was so awesome! We were thrilled! The room was beautiful, the beds were cozy, the temp was comfortable, the details were just on point. Flawless! The location of this hotel is wonderful, you walk out of the building and your right on the beach and walking distance to downtown. We decided to stay another night because we were so happy. We went down stairs and Heidi helped us with our extension. She was so sweet and helpful too. She booked us in the same room and for a cheaper rate! We seriously had THE BEST stay ever. Thank you Best Western staff you have got it together! Five stars!
We were very impressed with the hotel. Our room was tremendous as it looked over the boardwalk and the expansive beach. The Cafe is being remodeled and we enjoyed a complimentary breakfast that included scramble eggs, breakfast potatoes, and sausage. There was oatmeal, cold cereals, fruit, and a variety of bread, juices and hot beverages.Rooms are clean and the staff is accommodating.
We always stay at the BW Oceanfront when we're staying in Seaside. The staff is most welcoming and friendly. The motel is located right on the promenade by the beach, pet friendly, ocean view rooms and kitchenettes. Since the motel's restaurant was closed, they were serving a very nice complimentary breakfast. A personal touch: last year when we stayed at the Oceanfront, I requested a mat for the shower/tub enclosure. I then recommended they have them available for all their guests. When we checked in, the staff member informed me that they now had bath mats in all the rooms. I was very pleased to know that a motel paid attention to evaluations one of their guests filled out.
Perfect for a romantic getaway as I booked this for our 24th anniversary and got the jetted tub and fireplace. Located just north of the famous turnaround so it is a much quieter location but well within walking distance to all the shopping and restaurants. All of the staff starting with Kay were exceptional! I ordered a romantic package from Kay and it exceeded my expectations! We would definitely stay here again.
Very friendly, caring staff. Great ocean view. Wonderful value for the money. We always stay at this location when we are in town for both business and pleasure. Although the restaurant was closed for renovations, we were still provided a good hot meal.
Famtastic stay. The comdo style room with king bed and living room / murphy bed with small kitchen unit was great with ocean views. Close to great restaurants, coffee shops, also has a nice pool and a great hot tub
Bridge conference This hotel has amazing views of the ocean. Of the four days, we were there we had one excellent day of good weather. There was plenty of activities in town on rainy days. We enjoyed the area and the hotel. Thank you !
The staff at this hotel bent over backwards to accommodate us on our stay and really made the experience great. The ocean view room was gorgeous, we enjoyed our stay enormously. Thank you to the staff!
The room was excellent,the staff friendly, the location very handy. We walked the promenade,strolled the town,and enjoyed the calming whispers and view of the ocean. Can't wait to stay again. A GREAT PLACE for young and vintage guests.
I stayed at this property overnight last week, as I had points to use and this was the only property in the area that I could redeem them at. Normally I stay just south at Cannon Beach. I thoroughly enjoyed my brief stay, as well as the town of Seaside, which I had not visited before. I upgraded to an ocean view room, which was definitely worth the cost. A full breakfast was included free of charge, as the restaurant was under renovations. The entire experience was a very pleasant and relaxing stop on my road trip home to Canada from California.
This was my first stay in this hotel. The staff was very friendly. My room was clean, if a little worn-looking. (The furniture and paint were somewhat beat-up. The bathroom looked newly renovated, however). Paying extra for a beach view was totally worth it! This hotel is also close to all the shops and restaurants on the main street. My only problem was that the mechanical shades above the jacuzzi did not work - they were stuck open. But that was no big deal. I would stay here again if I went back to Seaside.
Things did not start off well. We booked what turned out to be a tiny room. It is really an extra kids room to an adjoining suite. Then it turned out to be dog friendly and the suite next us had a huge dog that would not stop barking. I told the front desk and then we went to dinner. While at dinner I looked at other places in town to stay. However, after we returned the manager was very friendly and said they spoke with the family with the dog. Never heard another sound and slept very well. I would recommend this hotel if only for the kindness of the staff. However, I would not book such a tiny room again.
Seaside is very nice resort.A little out of out of the way for handicap people.Always seem to be rainy season. Love seaside,It is pet friendly and they're very nice to our furry palsWe really enjoy our stay in Seaside
Thank you for the great review; we do hope to see you soon!
Easy check in and check out, clean and comfortable room with amazing view, right on the ocean front. My kids enjoyed the pool. Restaurant just ok but still great service from staff. Don't be fooled by the dated exterior, the interior has been updated very nicely.
Thank you for your review; we are in the process of re-branding our restaurant as we speak. It will now be called Ocean Bakery Café, and we hope you will give it a try the next time you are in town!
Loved our first floor room with the Murphy Bed. During the day it was a wonderfully large room then at night it slept four. Fire place was decorative only, which made us a little sad. It was Spring break so it was pretty chilly. The heater in the room worked well. Wondered about the venting in the bathroom. There was no switch, so it got a little steamy. The little kitchenette was prefect for minor meals. There was even a brand new toaster. We got to see a beautiful sunset almost every night. The only detractor was the constant traffic of the hotel residents using the lawn in front of our room as a doggie potty. It made us want to keep the curtain closed. Then you have to ask what is the point of getting a room with a view? It is a pet friendly hotel and there was some barking coming from the room next store. The pool was really crowded and the rules were ignored. One teenager dove in and almost crushed my child. The attached restaurant was fine for a quick meal.
Thank you for the great review; we hope to see you again.
This hotel is built strangely - with half of the hallways open-aired. Because of this the halls are freezing cold and the wind whistles through the front door! We couldn't check in early and our room smelled strangely. The desk staff were nice, if not a little apathetic.
Thank you for the review. Yes, we do have exterior hallways and while unfortunately it does get cold sometimes, it does feel great during the summer season. We do hope you will give us another opportunity in the future.
Wonderful stay right on the beach. Lovely room with a balcony and plenty of space overlooking the ocean. Love having the kitchenette and it was very nice to have a pool and hot tub available. Very clean and friendly atmosphere. Plenty to do with Astoria and Tillamook so close bye.
We stayed in 2 adjoining suites for 2 nights. The rooms were clean and comfortable, especially the beds! We had a couple things go wrong with our room, and the manager was very accommodating! The server that worked the night of 21st and day of 23rd was the best! Thank you for making our experience at your hotel a memorable one! The only thing I can really criticize is that the walk to the beach was not attended to, as there were beer bottles, trash, and even someone's sock laying in the pathway for the 3 days we were there! We will definitely recommend this hotel!
During the stay we had great prompt service. If anything needed done they were right there to make it right. One night my other half went to lay on the bed and the head board fell down shutting down out phone services. My and my son went to the lobby and within 5 minutes maintenance was there to fix it. Great attitude. My best experience was with the employee conner at the front desk.
Thank you for the great review! We will be sure to pass on your kind words to Connor as well! Hope to see you again!
We stayed at the BW for a conference and had a great stay! Go for an ocean view room and you won't be disappointed! On-site restaurant that is good and even a little pub. Very friendly staff and the rooms have everything in them that you need - if they don't the staff will get it for you. Great location to all the going-on's in Seaside!
Thank you for the great review, it was a pleasure to have you with us during your time in Seaside. We hope to see you again!
Stayed here over the weekend with a group of 30. We absolutely loved the location and view of this hotel - right on the beach and with a stunning view of the ocean. The hotel also offered outstanding service to our group. The meals were superb and he service was prompt and friendly. We will make it part of our normal rhythm to come here.
Thank you for the great review; it was very nice to have your group with us and we hope to see you again!
We were at the hotel for a team building retreat weekend. Really enjoyed this hotel and staff. We had about 30 people and enjoyed the Lewis & Clark conference rooms, as well as the catered dinners and breakfast. The hotel staff put together a team building exercise that was very fun and exciting for our group. The rooms and view were A plus. Everything you would need for a nice stay. I even left my phone charger, and they were happy to put it in the mail for me. Very accommodating. Excellent location year round. Lots of stuff to do, even in the off season.
Thank you for the kind remarks! We really enjoyed having you with us during the weekend and hope to see you again!
My husband and I decided at the last minute to take a weekend respite. We thought long and hard about where we could head that wouldn't be too far from our home, but far enough that we would feel like we'd really gotten away. Conclusion: Seaside, Oregon, and specifically the Best Western Ocean View. We've actually stayed at the Best Western on many occasions over the past ten or so years, but hadn't been there in over a year. We were surprised to find so many updates since our last visit, when we thought nothing needed improvement! The front desk is so warm and welcoming, and even though we hadn't been down in a while, remembered us! There is a restaurant onsite, and everything is within walking distance. We love the promenade and the fact the hotel is literally "on the Prom"! Was it a good weekend? No, it was a great weekend, and we can't wait to go back!
Thank you for the great review! We look forward to seeing you on your next weekend away from home
Stayed for one night during our trip down Oregon coast. The room we were given was VERY small. Bed barely fit in room with small bathroom that you couldn't even turn around in. Rugs needed cleaning. Wi-fi didn't work - there was no service. The area was nice - right by ocean and boardwalk. Very nice sights and cute and quaint downtown. We loved the town, but probably wouldn't stay again at this hotel. Room wasn't worth value - no view or balcony and way too small
Thank you for your review; yes some of our room types are small but we do have many types to choose from should you find your way along the Oregon Coast in the future we hope to see you again.
We are up and out the door at 6 am. Today I asked why there hasn't been coffee available in the lobby when we leave in the morning. Mystery solved...they only cater to the after 7 am crowd. Time to find a more work friendly motel.
Thank you for your review; because of your suggestion we will begin serving coffee at 6am moving forward. We appreciate this valuable feedback so we can improve; we hope that you will give us another opportunity should your travels take you back to the Oregon Coast
I am so done with this hotel. I travel a lot for business and usually hotels bend over backwards to accommodate business travelers because they know they get our repeat business. Not so here! They want to stick their business traveler with the worst hotel room I have ever seen - so small you can hardly walk around the bed and your window opens up into a noisy outside corridor - terrible! I am traveling during off season on a Sunday and Monday when I'm sure they have an abundance of nice rooms and they still want to give me this lousy tiny dungeon room - nope too many hotels who treat their business travelers right - I will go elsewhere.
We stayed here while traveling along the Oregon coast. The hotel staff were very friendly and welcoming to us and our dogs. The room was spacious and clean. The beach was only steps from our room. This is a good location for families. We would stay here again. The only negative was the onsite restaurant. We were disappointed by their food. Otherwise the stay was great.
Thank you for the review for your stay. We will get with our restaurant team and work on improving that experience for the future; we hope to see you again in the future!
I am a member of Best Western Rewards, I booked this room in advance. I have booked many rooms with BW which I expect to be up to a certain standard no matter the price category. This room was a complete surprise; not in a good way! Room 403-A is listed as Queen bed, "small, economy size room, non-view" for $110 plus tax. We were a couple in town for one night, so didn't need a big room w/view. It turned out to be a connecting room to another bedroom (more like a walk-in closet). By the time you line up a table, chair, fridge w/mw on top, tv on drawers you can hardly turn around! The room is on an old outside corridor area facing parking lot. Outside noise and light coming in room, old stuck closed windows, lumpy bed. The hotel was full, so could not change rooms. Only positive was it was clean & had good quality bed linens. I will NEVER stay at this hotel again. This is a tourist area and IMO this is taking advantage of travelers.
Decided to come south to Seaside on a lark and hit a beautiful, sunny, off-season day! Room rates were great and BW was kind and welcoming to our dogs. We loved our room with it's gas fireplace and mini-kitchen. So cozy! We will definitely return.
Thank you for the great review! We hope to see you again!!
the second room was small, size of my bedroom at home. The door leaked air and the hot tub was not hot, just warm. the front desk staff need to dress appropriately for the position that they hold. When I had an issue with an alarm the housekeeping staff was not helpful.
We are sorry that you had this experience while you were here; we have taken notes to go through the rooms and eliminate the problem of air being leaked under the door. We do hope that you will give us another chance.
The room was very cold and breezy. There was a draft coming in under the door from the breezeway. Even after we turned up the thermostat it didn't warm up. The fireplace in the room was broken so that didn't help with the heat issue. The people in the room next door kept slamming the door and running around in their room. It sounded like they where having a party. For the price I wasn't impressed.
I reserved a top floor room & was stuck with a second floor room. The best part of the room was the bed: very comfortable I may or ay not stay there again.. That pretty much sums up my experience. Thanks Timothy Lee Edwards
I was charged for a room when my family didn't even stay at this motel. I've always had great luck with Best Western, buy this has been awful. I have sent emails (with no response) and called multiple times and get told something different every time I call!
I have reviewed notes, and cannot find information relating to your stay with us. If you would kindly give the hotel a call we would be happy to research this stay further.
The room was clean & would have been comfortable if there was not a freezing wild blowing none stop through the hallway and under my door, when I spoke the desk staff I was given a blanket - I hadn't expected to hide under covers all evening. A small dog barked and whined for over 3 hours non stop so loud I couldn't hear my own tv, Very disappointing - pet friendly hotels should require guests attend to their pets & not abandon them. price of hotel was very reasonable
Thank you for the review; we are sorry about the inconvenience you had with the dog barking; we continue to do our best to make your stay as peaceful as possible and hope you will give us another chance to try us again.
All's OK with this Best Western in silly Seaside, OR. Two nights of accessible comfort. Close, but removed from the Broadway carny. Able to access the boardwalk/promenade and beach out the door. Dog friendly too!
First stay, room was really nice balcony a little small but it compensated with jacuzzi tub in room with view of ocean. Room was very clean, staff so far was really polite, parking is tight but we did bring our ctew cab truck.
Racheal was the nice young lady I spoke to when making reservations and spoke to again to get some more info - she was very helpful and welcoming on the phone. Hubby and I booked 2 nights to celebrate my 65th birthday. Off-season rate was smashing good value for a really nice king, with sofa, additional queen wall bed, fairly well-equipped kitchenette with table and 2 chairs. Bathroom is nicely done, but very small.. I am a rabid germaphobe - so when I say it was clean - believe me - it was clean. First live impression at front desk - not so pleasant. The female clerk (not Racheal) that registered us was very aggressive about our obeying "The RULES"! No ifs and or buts...like we were hard-partying college kids looking to sneak in some circus animals, get "likkered" up, smoke dope and cigarettes, then throw room furniture off the balcony... .......remember I said we were there for my 65th BD. She was not dressed very professionally at all and was quite off-putting with a strident attitude. And, I did have a conversation later that day with the day manager who seemed to really hear my complaint. Now, having gotten that off my chest - the room was more than we expected for the money, the view was incredible, and the kitchen quite functional for our needs. The kicker is that we were there during the 100-year storm....power outage! We had requested and got the 5th floor - so no elevator ....and we had to cancel our dinner reservations in Astoria due to the really ferocious winds and rain. Instead of filet mignon, we ate some crackers and cheese with our long-yearned-for $500 bottle of Napa Cab - by...wait for it - no, not candles - but by a flashlight my brilliant hubby had thought to pack! We used the hot tub and pool both nights and found them to be clean and quite relaxing. On the second night the hot tub was full of screaming children. All in all - we found it to be a really nice place to stay for a couples retreat. Our housekeeper, Magali, was very sweet and changed our bed linens when asked, cleaned the kitchen efficiently and quietly with a pretty smile. We don't care about "free breakfast" - that's why we wanted a small kitchen - and we could have our coffee first thing in the morning while still in our jammies - looking out to a million dollar view. We will stay again I am sure.
Thank you for your review and constructive suggestions for us to use going forward. We look forward to you staying again with us in the near future.
Room was great and food was good but the staff was absolutely horrible. Let me rephrase that, the bar and restaurant staff was horrible. Over ringing, under ringing and too many red flags of theft popping up everywhere, plus the tweaker drug dealers eating there that were very loud about there business. The front desk was a little unorganized but did good. My biggest problem was that I checked in at 5pm and checked out at 9pm.... and with a distraught look on my face and no one bothers to ask if anything was wrong to make my departure so abruptly. Even offer a matched rate for a later time.
Thank you for your review; we received your notification about your stay on your short time with us and we attempted to reach out to you with the phone number we had on file that seemed not to go through. We would like to resolve this for you if you would be so kind as to reach out to the hotel and ask for the General Manager so we can remedy this stay for you.
Impossible without a major remodel. The layout of the hotel (I was told the corridors were inside), outside/covered corridors leading to rooms was a weird layout...you walked in - then outside - then in again, felt strange. And no breakfast? We would never stay at this hotel again, and certainly not recommend it to our friends. Was very close to the sand/beach - great location, too bad the hotel did not match it.
We are sorry you didn't enjoy your experience with us. We do have a breakfast but there is a cost associated with that which includes full made to order, as well as buffet on weekends. We are looking at a new concept to come soon; and we do hope you will give us another chance during the summer.
This hotel has got to be the worst. The price is not very good and the attitude of some of the staff is horrible. They never have coffee. The cafe in the hotel is even worst. The food was horrible and the price not much better. The service was very slow as well. I thought I would give this hotel one last chance and once again it disappointed me.
I have reached out to you via private message in order to try and make this right for you; we are sorry you didn't enjoy your time with us and we hope the opportunity to make it right.
We were pleasantly surprised, since this was not a "plus" or "premiere". Very nice facility, and our room was lovely. We had a Jacuzzi next to the window facing the ocean, as well as a small deck and fireplace! We will definitely return!!
Thank you for the review, and it looks like you got one of our best rooms with a jetted tub. We look forward to seeing you again should your travels put you along the Oregon Coast!
I had made a mistake in my booking, and front desk staff Connor went way out of his way to help me and corrected the mistake. He saved the day for us while juggling fellow travellers on a busy check in evening. The resort is lucky to have him. We also had an excellent dinner and breakfast in their restaurant Salvatores. Our room had a beautiful ocean view, excellent bedding and was very quiet. Would definitely stay here again. Thanks Connor!
We will pass this message right to Connor! Thank you for your review and we are happy you enjoyed your experience with us.
Decent place, nice enough staff, well maintained pool and nice furnishings. The wifi is only so so and is almost non-existent in the room we were in (101A) on the SE corner of the bottom floor. All in all the place is decent.
This hotel is on the boardwalk in Seaside, and is a comfortable 5 minute walk to the main entertainment area of Seaside. Beach is just steps away and views are exceptional. We were here the last day of the Labor Day weekend, so it was very busy. Room was great, lots of space, comfortable and quiet. Would certainly stay here again, but would plan the stay later in the month as it was so busy.
This was a great hotel to stay at. Their rooms are clean. The staff is help full. They have a great view of the ocean and easy access to the beach! They have balconies to sit at and watch the ocean! There restaurant is good too. I will be staying at this hotel again!
The hotel is in a great spot on the beach and the rates are reasonable compared to the other hotels on the beach. The rooms are average, the wifi is unsecured and drops a lot. The walk to the boardwalk is short and access to the beach is easy. The staff is accomodating but appearance could be more professional. The interior is subject to the weather because it is open to the air so it could be hot or cold and the wind whips through the hallway.
Nice place to stay. Comfortable room, comfortable bed. Clean and quiet place to stay. Beautiful view of the beach from the lovely jetted tub in the room.Nice deck to sit on and enjoy the sound of the ocean.
Stayed here a night with my daughter and son in law. Clean rooms. Tried to upgrade at check in but they where booked, will definitely come here again but next time book a bigger room. Beach access was easy, quiet, stayed in the 5th floor...over all happy with our stay.
Very Clean, comfortable, quiet room, a very nice, well kept up Motel! Loved the full size queen Murphy bed that was also a couch. BUT- Skip the breakfast- the food in the restaurant did not match the quality of the motel
We stayed at this location for 2 nights. The check-in went very smoothly and we were upgraded to a second floor kitchenette with a balcony and fireplace. There was an excellent view of the sunset and of the Promenade below. On the other side of the promenade the beach is natural. There are plenty of dining choices closer to the center but it is maybe a 15 minute walk from the hotel. The room was very clean, spacious and well supplied. The bed was comfortable. The fireplace was a nice touch. Internet was free and worked well. My reason for not giving it 5 stars is the neighborhood. Our initial reaction on arrival at registration on the back of the hotel was that the area didn't seem safe, but we never experienced any problems. From the beach side of the building the feel is much nicer. Also, there was only one laundry room for the entire 4 story building and it had only 2 sets of washer/dryers and one dryers did not work. At the same time, the vending and ice machine room was placed out of order and locked because the snack machine was broken. We never saw anyone attempting to fix the issue. We would probably stay there again if we are in the area.
We got here at 1 am and they gave us the last room they had. The next morning a larger room opened up and they upgraded us. We packed our bags and they moved everything over to the new room while we were gone. They set up our pillows and blankets and even moved the things we forgot in the fridge. Amazing service the whole 5 days we were there! We will definitely stay here again!
This is a very nice hotel. The staff is very friendly and helpful. The restaurant and lounge staff are nice as well. We arrived at the hotel late one night and they kept the restaurant open past closing so we could get some food. The primary reason we return here though is because they are very pet friendly. We will continue to stay at the Best Western when we visit Seaside
We stayed on 3rd floor in a lovely room with kitchenette, kingsize bed and large balcony facing the sea. But our neighbor got very noisy from 11 pm. I woke up smelling cigarette smoke and a dog was barking and a woman talking very loud. Right on the other side of a connecting door. I would suggest keeping smokers and pets at separate floors. But we will be back because apart from this it is just wonderful. And so is Seaside. We were happy with breakfast and dinner and the service.
I got married here and purchased there elopement package. Honestly I planned on giving them the worst review ever due to some of the experiences. The person who plans and books the wedding left and when that happened things got crazy. No one else knew what was going on I talked to 4 different people and would get different answers and a week before I was getting married I was in panic. One of the people I talked to Brooke was by far the worst she is rude and has no idea what she is talking about. Morgan the manager is nice but horrible at returning calls. In the end Christie who was taking over for the wedding planner while away final called me two days before my wedding to find out what I wanted with my package. So the bouquet that comes with the package is nice the cake was very pretty but taste was not the best. Food was amazing and all 20 of my guests ate for about $400 which with the package includes $200 credit already toward dinner. The smores part of the package was very nice once it happened but nothing was setup and had to wait. The room book was suppose to be the jacuzzi room but when got there they said that is not the room I had so make sure you are 100% clear on what your getting and who you talk to. Honestly just hope that the event planner is there. Now the saving grace for this hotel and package was the service I received from the waiter Jayjay he is absolutely amazing and if you decide to eat in the restaurant or have your wedding here request him. He was very kind, patient, accommodating. He served all 20 of us and did it very well in a timely manner. He needs to take over some of the higher jobs in the company because he's amazing. The other person who was amazing is Lindsey she is kind and understanding and love that she goes the extra mile to accommodate already frustrated guests and bride. So for anyone reading this review know that I would have given you the lowest rating but due to those two employees they are what prevented that from happening.
Thank you for the review; we are sorry there was some confusion during your stay and we are happy that we got it all squared away in the end. Congratulations on your wedding and we wish you many years of happiness!
We enjoyed our stay here so much! We were upgraded due to a booking snafu, and loved our room with ocean view balcony, fireplace and beach access. Clean and well appointed rooms, even a kitchenette! It was on the "Seaside Prom" so it was ideal for bike riding, strolling and close to Broadway. Loved our stay here!
Thank you for the great review; and we hope you enjoyed that Ocean View room.. it's really an amazing sight. We hope to see you again in the future!
We stayed for 3 nights in Seaside at the BW Ocean View Resort this October. Rooms were nice and quiet and the beds were comfortable. There is a restaurant at the Motel and we ate there once during our stay. They service was very slow, very slow. Food was good after we got it. We would recommend the Ocean View highly but beware of the restaurant. Hopefully they will get their act together.
Thank you for your review and we will use these comments on the restaurant to continue to improve ourselves. It seems that you enjoyed your stay overall and we hope to see you again!
I booked two nights at this hotel through an Express Deal on Priceline. I knew I was not getting an ocean front room but I didn't realize that the Economy queen rooms were much smaller than normal hotel rooms. The window looked out onto an exterior hallway so there was very little natural light. The room decor had been updated, the ocean front location was great and the complimentary breakfast offered a lot of variety. The room, however, was very cramped for two people
I was told I would be on the second floor w/ a mountain view. ( City view), i even called and confirmed a few days before, and was not informed of a 50$ incidental charge, that i would get back when i checked out. When I go to check in. Okay check in staff, I was put in a handicap room on ground floor. I hate being in those rooms, just because if there was a handicap person that needed the room, they wouldve gotten turned away due to it being booked. First time in Seaside and Probably wont go back to this hotel.
Booked this hotel with the intention to propose to my girlfriend. The room was everything I expected, jet Jacuzzi tub with a beach front/Ocean view, large master bed, walk in shower and balcony. I ended up coming down with an pneumonia and the outing wasn't so romantic after all. I did propose (she said yes) and tried to make the most of the day/evening. I would recommend this hotel for sure. Great location and amenities. Tons of things to do near by and the price was reasonable.
We were comped a room at this hotel by Worldmark, so we would attend a sales presentation. I cannot get over how well we were treated by all staff members we dealt with. If you haven't ever stayed here, and you like the ocean...what's stopping you? It's great.
We booked in advance a $400 plus tax ocean view room, received a bottom floor room looking at a swing set. The room was crowded with furniture, I suppose from other rooms. The bathroom smelled of urine. We were afraid to put our bags down or touch anything. We walked out and voiced our concerns. Apparently nothing could be done for us and $400 is not a lot to pay for a room and still expect a clean room with an ocean view. We left and found another hotel. I would not recommend this hotel to anyone.. Their rooms need updated and cleaned. I put this as a mid range hotel and our room should have been a nicer room, because I can not imagine this being a luxury hotel.
My husband and I recently visited Portland and wanted to drive to the ocean and spend the night. Since a beach view was important, we requested anything except the ground floor facing the ocean. The room was clean, people were friendly and the view was beautiful. There is no air conditioning which had us concerned since it was August, but the night was cool and we slept with the sliding door open. Breakfast buffet was delicious!
The view was awesome and the service was great, Rachel Jones was very helpful and kind. Also there are lots of places to shop and plenty of restaurants to choose from to fined really good food. I would definitely recommend staying here.
We stayed two nights in two different rooms. Racheal at the front desk booked our rooms for us and we were not disappointed. The partial ocean view had a lovely view up the beach, and the full ocean view was to die for. Racheal and Heidi at the front desk were so friendly and helpful, recommending great restaurants, explaining the services and helping with my corgi. I will definately be back.
Hubby and I spent two nights here earlier this month. Basic, but nice, Best Western property. No morning breakfast like many of others we've stayed at, but there is an on site restaurant with a buffet breakfast. We found this motel to be very clean and quiet, with friendly employees, and probably the smallest room I've ever stayed in! Our room ended with an "a", so I guess that meant something besides no view. Personally, I don't need a view when I can go outside to see the beach.
An excellent hotel. Westside rooms have a view of the ocean which is beautiful during the sunset set. The staff is very accommodating and helpful. There is a restaurant inside the hotel that caters to families and groups. This hotel is worth every penny.
We will not be back to this Hotel. This is our second time and both times the restaurant was closed at least one of the days. The jacuzzi, in the room, was great. The bed was comfortable. The fireplace was a TV picture - not heat from it. The shower leaked all over the bathroom. No table and chairs to sit at to play games.
Thank you for your feedback, it seems that you enjoyed most of the features of the room and we're sorry that unfortunately we had to close the restaurant on the particular night you were here. This will not be a trend, and we hope you will give us another chance.
Wow the view by the boardwalk is georeous. Hut tub in the room looking at a huge beach. White sand beaches, and areas of light grass. The price this time of year great price. The staff very friendly and accomadating. We got here very early they had our room ready by 2:00pm. Great room, huge chair. We had plenty of room except the bathroom no sink. Other than that it was perfect.
Thank you for the great review!! We are happy you enjoyed your stay with us, and look forward to seeing you again on a future trip to the Oregon Coast!
Not in a great location, not all rooms are ocean view, no screens on the slider door, no breakfast included, wi-fi was not secure connection, restaurant closed too early, hotel rooms are old and need to be updated.
Thank you for the review, we're sorry you didn't feel the location was ideal for you. There are many different room types to choose from at the hotel and we hope that you will give those an opportunity to try in a future visit.
To start out...the pros are that this hotel is right on the beach and the rooms are nice. But don't eat here. It isn't worth the time, effort, or money and don't expect exceptional guest service. Long story short, the (front desk) staff is not trained well. They have horrible customer service skills, and are very rude and short with the customers. I booked a company outing for our employees and their families to come enjoy the beach and have a catered dinner in one of the hotel banquet rooms. Upon checking in, I asked the gentleman helping me if I could please get the name of whoever was handling our banquet so that I could check in with them and get some questions answered about the menu (we have an employee with food allergies and the person I coordinated the banquet with never answered my questions about whether or not this person would be able to eat everything on the menu. Then she suddenly went on maternity leave...) I was told by this young man....not so politely that the person in charge of banquets was busy setting up a banquet and did not have time to talk to me. I was a little more than shocked. We had reserved 17 rooms (which by the way were not given to us...the cheapest room was $174 which for September at Seaside is about $25 more than we were paying for the rooms at the Inn at Spanish Head in Lincoln City - which is a MUCH nicer hotel). I was told that this young man would contact whoever was in charge of the banquet and that he would have them call me, so I should go wait for that phone call in my room. I did and I received a call from Lindsey who was very nice, answered my questions and apologized for the rudeness of the staff at the front desk. I felt better about everything....for a moment. Then I get a call from my boss saying that they are telling him that our bar has a $400 limit and after that everyone has to pay for their own drinks. He wasn't happy about that so I went downstairs and tried to straighten it out. Christie, who was our "banquet captain" was also very short with us and explained that after the $400 we would need to put a credit card down to pay the rest of the bill and that the master bill would only go up to $400 in bar charges. This wasn't how it was explained to me by the sales person, but okay. No problem. We can do that. So when my boss asked her to remove the prices written on the chalk board at the bar so that our staff did n't think they had to pay for their drinks, she said "they can just ignore those". Rather than saying, "absolutely. I will go take care of that right now". So we (my boss and I) went over to the chalk board and erased the prices ourselves. Don't even get me started about the bar. Drinks were $7 each and they would only serve us call brands (Jose Quervo, etc.). No premium alcohols at all. And, our "assortment" of beers consisted of Bud Light. Yes, the assortment was one beer... and a bad one at that. So when we pointed that out, they went and got a few Corona's and put those out. The wine....box wine. Yeah, super fancy. So now the appetizers come out. They are good. Everyone thought the bacon wrapped scallops were great. I thought the bacon was very fatty and they were really greasy. But, as long as others enjoyed them...that's all that matters. So then dinner gets served. We ordered Prime rib and halibut served with a salad, mashed potatoes and vegetables. There were only two people working our banquet. The banquet captain Christie, and our bartender. So about halfway through our 50 or so people, we run out of prime rib. So I have the halibut, which I am not a big fan of anyway. It is like eating piece of shoe leather. Dry and rubbery. The broccolini was a dirty green pea soup color and tasted like fish. The salad, which was a caesar salad, did not have any dressing and the dressing that was brought out eventually was ranch. That was the only choice. Then they bring out a new pan of prime rib. No horseradish sauce, no au ju. The prime rib was very over done and dry also. I took one bite and couldn't even get through chewing it up it was so dry. I probably could have made it work with some horseradish or au ju. But that was not made available to us. I was the last person through the line and no one had mentioned it otherwise I would have made sure it was there. But by the time I got mine, everyone was finished. Then I have one of our employees come up to me and tell me they charged her too much for her room. Another very long story short, the gentleman at the front desk whom I had dealt with earlier had no idea what he was doing. This employee booked two rooms and paid for one. The other one was taken care of by the company, with the exception of the taxes. He told her that she needed to pay the difference between the prices of the two rooms which was $45. Now does that even make sense? I explained to the girl working with him...because she could tell I was about ready to throttle him...that the one room had been paid for by the employee and that they other room was covered by the company and all she owed on that one was the taxes which was $18.50. This person understood what was going on, and we paid the $18.50 that was still owing. Now, when she checked out, they charged her another $25 saying she still owed the difference between the two rooms. They have no clue what they are doing there and now I have to call and explain to them again how to properly calculate room charges. You don't take a room that is $159 and a room that is $199 and tell the guest they owe the difference between the cost of those two rooms...how did he even come up with that? After we got it all straightened out, they still charged her on check out so I had to call and explain it again so we could get that charge reversed. And they put me in the wrong room a room that was $50 more than the room I had booked. Lindsey (the manager I spoke to after checking in) acknowledged that I was in the wrong room and could not explain why I was moved. She took the $50 off my bill. Okay, then the next morning we go to have breakfast in their restaurant, Sal's. We order crab eggs Benedict. It is the worst thing I have ever tasted. Come on, we are at the coast and the crab they put on this tasted like it had been microwaved. It was bland, dry and disgusting. The sauce was something that probably came out of a can or jar and the English muffin wasn't even toasted. I took one bite and could not take another. The waitress took both meals off our bill without asking if we would like something else....which I probably wouldn't have taken a chance on anyway. . So from start to finish this company trip was a disaster. Luckily, most of our employees had no clue about all the things gone wrong, other than the obviously bad food which we pretty much all agreed on. I gave this a rating of poor, because the rooms were nice and the hotel is conveniently located right on the beach. It wasn't horrible, but it came close.
no cell service in rooms. no wifi. no heat and when asked to help us no help came. The price was right the view was ok but no help when we asked for it. The young man at the restaurant was no help at all when we asked about food choices.
We're sorry about your experience here, some cell providers have difficulty with reception being this close to the ocean. As for WiFi, thank you for bringing that to our attention.. as technology and devices get more robust, this is a forever challenge we continue to work on. We do hope that you give the hotel another chance should your travels bring you to the Oregon Coast.
Didn't use any amenities - just needed a place for a quick overnight stay. This hotel is not fancy but it is clean and predictable. And the location is perfect. You can walk everywhere and the sand is right out the door.
Thank you for the review; we hope to see you again!
Last minute reservation gave us nice room on the top (fifth) floor with a partial view of the ocean. Checkin was easy, This is at the north end of the Promenade, and has great beach access. And what a beach! Very wide, long, and clean. Not at all like beaches in Southern California. Hotel was easy to find and very convenient as it was within walking distance to the restaurants and shops. Our room was clean. No AC here, but we opened windows and there was a large fan in the room. We actually got cold and had to close the windows at night. There is a restaurant on site, Salvatore's, which is open until 9 pm. They serve a buffet breakfast every day, but we did not eat breakfast there. Hotel staff were friendly. I would stay here again.
Thank you for the great review! The ocean is amazing here along the Oregon Coast and we hope to see you on a future visit.
This is was a get away with myself and my small dog. I had never been to seaside before and I thought the rate was a decent rate to just stay one night. The First Lady at the front desk was kind and for us into our room early. I threw our bags down a freshen up and then go back out to the beach. I had other guests make comments about my dog and how he was a small dog, or that they couldn't believe they had to stay with dogs in a hotel. Might I add my dog is a great dog only barks if he thinks I'm in danger. The amount of people that made comments. I was in tears, at 7 I decided I needed to leave the hotel. The front desk staff were okay that the best I could say about them. They charged me for a half day and I left. I will never go back there.
Excellent customer service!!! Miss Toby at the front desk went out of her way to make sure that we had a wonderful stay. Everyone was nice and friendly. The rooms are really nice. We had a nice view with a fireplace. They also have a nice restaurant. I would come here again.
Stayed in this hotel for 2 nights during Labor Day weekend with our kids. The hotel is very close to the beach which is very convenient. Hotel personal is very nice and helpful. Our room was big enough and convenient. We haven't used the restaurant. We ate breakfast and dinner in room and ate out once a day. Had very bad margaritas in hotels bar- wont recommend that. Overall good experience. We'll come back again.
Was not told there was a murphy bed for a "Queen bed" so had a miserable experience with it. Hotel too full to switch rooms. Paid twice as much as usual during summer (more than $600 for 2 nights!) so expected two real, comfortable beds which is what I asked for. Told staff and check-out and was told sorry but no compensation for 2 nights of discomfort and little sleep. Every time anyone moved a muscle bed made horrible noises waking everyone in room! Other then that, this staff is very friendly and normally really enjoy staying here.
Thank you for your review; we apologize about the discomfort that you had with our murphy bed and appreciate the feedback here. We do have other room types that provide a partial ocean view with two traditional queen beds and will hope that you give us another chance as the summer starts to fade.
Haven't been to Seaside since I was little. Too many people! We had an ocean view room, but on the first floor, so we couldn't see the ocean. We had to call the front desk because someone was smoking in the room next to us (no smoking hotel). Old hotel that has been updated.
Thank you for your review; we do our best to tell all of our guests about the no smoking policy we have and are sorry you had to deal with that. We hope you will give us another chance the next time you are in Seaside!
overall experience good, staff and service was excellent bed was terrible, needs replacing if you are letting people bring their animals they shoudnt be able to disturb others, not for 500 dollars per night, very upsetting on my holiday to be woken up by a dog barking and barking at 6:30 am , I reported it to the desk, nothing happened
Thank you for the feedback on the bed; and we're sorry about the noise of a dog that woke you up. We do our best to make sure everyone's stay is as comfortable and relaxing as possible.. especially right next to the ocean! We hope to see you again and be able to get a second chance to give you a great stay.
Took the family to Seaside for a 3-night stay. I wanted to go somewhere just to relax and do nothing. And Seaside is just the place for this type of vacation. The hotel is right by the beach. And I mean RIGHT BY THE BEACH. Right along the back side of the hotel is a walkway, and beyond the walkway is the sand. The location simply can't be beat. The rooms are pretty standard. We got a 2 queen room with partial ocean view. There's a fridge, coffee maker, TV, etc. The bathroom is stocked with soap, sampoo, towels, the usual. It is pretty clean, and housekeeping came by on a daily basis. The only complaint I have about the room is the mattress and pillows. Everything was too soft to m liking. I know that's pretty subjective, but if you're the kind of person who likes your mattress between medium and firm, this is going to bother you. Same thing with the pillows. We tried the breakfast buffet one day. Again, it was pretty standard - bacon, sausage, eggs, waffles, cereal, fruit, juice, etc. The food was not bad. The cleanliness of the restaurant though, was a bit of a concern. There was nothing disgusting, but we got a booth and the seat was covered in bread crumb. And some plates weren't cleaned very well - some had grease on it, and one had 2 wrappers from a stick of butter stuck on the plate. Someone dropped the ball there with the cleaning. It was otherwise alright. Like I said, the food was ok and the service was not bad. Overall, I would recommend this hotel. The location itself makes it hard to beat. And the service was pretty good. I would stay here again for sure. Maybe just avoid the restaurant.
Thank you for your review; we will certainly pass on the notes to our housekeeping and food & beverage team of your stay. It appears you really enjoyed your time here overall and we hope to see you again!
A great place to stay not next to the ocean but a close walk, the room was clean, great view of ocean. It was quiet and safe. The coffe in the room is horrible, but we are not there for the coffee. I definitely would come back, we did not eat at the hotel as the reviews were not good on Yelp .
Thank you for your review during your Summer Trip, we are working on upgrading our restaurant experience for everyone.. we hope to see you again!
First stop from Seattle was in Seaside overnight. Mom and I upgraded our room from a city view to partial ocean view. Room had two comfortable queen size beds, balcony and a 3/4 view of the ocean. It was a perfect rest stop. After leaving Seaside, we moseyed on down Hwy 101 to tour the Tillamook factory and staying two nights in Lincoln City.
We are happy you enjoyed your stay with us, and we look forward to seeing you on a future visit along the Oregon Coast!
Had a wonderful stay here. The rooms were clean, bed was very comfortable and the service was outstanding. Juan who did our housekeeping made sure our room was the way we liked it for our 4 night stay. One night we had chocolate mints left with a note to let her know of anything that we need to make our stay more pleasant. The view was outstanding. Our last night we overlooked a wedding on the beach from our small, but adequate balcony. Perfect getaway!
Wow! This is great to hear, we will certainly pass this on to the entire housekeeping staff and especially Juan. We all hope to see you again soon.
Overall the hotel is OK and we were treated very well; clean, on the beach, pool/jacuzzi, decent restaurant but it was literally the smallest hotel room I have ever stayed in. And our room was on the ground floor with a window that anyone could look in so we had to keep the curtains shut but that was OK because it looked out at a brick wall. Oh, and that brick wall was the pool so we could hear all the kids in the pool. Beware of any of the xxxA rooms, for example ours was 203A; they are very small and all have windows onto walkways. I want to say again that the staff was great, we were treated very well but that room...I can't go back.
Thank you for the note on the room, yes some of our room types are small, but we have many to choose from and hope you will give us a chance in the future to try a different style of room.
My husband and I stayed here for the first couple days of our 5th anniversary trip. The room was plenty big enough, the bed was very comfortable and the pillows were amazing! We also cozied up with the fireplace too, which was a nice feature. We had an ocean view room on the 4th floor, which had great patio overlooking the beach and prom. We enjoyed our glasses of wine and spectacular sunsets from the patio both evenings we were there. The bathroom was a bit small, but not a problem for just us two. The staff was very friendly and efficient from the front desk to housekeeping. I highly recommend staying here, but be sure too book well in advance if you are staying during the peak season!
Thank you for the great review! We hope to see you again soon!!
We called ahead to Seaside BW when we realized our plan to arrive in Astoria put us there for the Regata. Paid $250 for a postage stamp room with a terrible bed with a view of a pipe. They said there was a $50 surcharge for volleyball tournaments. This room was not worth $200.
Justin, JJ, of the restaurant staff was everywhere. We saw him at a late dessert snack in the restaurant, the next morning at breakfast buffet, in the lobby on his day off taking care of some leftover business, and again delivering some room service by our room on another day. Wow, what a caring and diligent person. We found out he had a split shift, remained positive about his job, and taking care of his family was very important. Morgan, the GM, consider a single shift for this dedicated employee so he can take care of his family. Morgan seemed like a good manager. Racheal, at the front counter was very responsive with my requests. Great place, great ocean front view away from all the main area commotions, and a GREAT staff.
I called ahead to book my room with Best Western (the 800 number) in Seaside as we approached the town for the evening. I was told that we would have an oceanview room for $95 and was super excited. We had registered for a promotion, staying at Best Westerns most of the trip. When we arrived, we did NOT have an ocean view room but you could see the ocean. It was nice to be able to walk right out to the beach from our hotel.
Room was tiny, but very clean. Bathroom was clean as well. Hotel was right on the ocean and a short walk to downtown seaside. We couldn't get an ocean view as the hotel was pretty booked a few weeks before our stay. The room we stayed in was very very small with not much room to move around. However, room was clean and did the job.
We apologize that your room was so small; we do have many different room types to choose from and if you find yourself in the area again I'd like to invite you to try a different type while staying with us. We're sure it would add to your experience during your time here.
Stayed a few nights here with my 16yo daughter for the Seaside beach volleyball tournament. Was happy to get the room I requested--beachfront first floor with patio, king bed, and sofa bed. Front desk and housekeeping staff were very friendly and efficient. Check-in took like a minute. The pool and hot tub were about 20 feet from our door. You can see more sand dune than beach and water from the ground floor and there is a lot of prom foot traffic, but I enjoyed that sort of thing for this visit. Loved having the little fireplace. Patio door locked and had a security bar. The only odd thing about the room is how the door to the toilet/shower is right next to the king bed. And we had to go on the patio to get service on our cell phones. It's not as close to the beach courts as I'd thought, although it is maybe a 5-10 minute walk on the prom past 3-4 other hotels and the aquarium. Could also walk to a lot of nearby shops and restaurants, even a mini-mart if you forget your toothpaste like me. In the lobby they have a few movie DVDs you can rent, and some books and beverages (adult ones too) for purchase. Enjoyed the stay very much and would return.
Wow! Seems like you really enjoyed your time here! Beach Volleyball is one of the best weekends to be in Seaside and we're glad you got to be here with us during that time. Hope to see you next time!
Even though my room is small, I enjoyed my stay. The staff were helpful and friendly. The laundry in the building was convenient. If you ever want to visit Cannon Beach, Seaside or Oregon Coast, I recommend this place to stay.
Thank you for the comments; we will share this with the whole team and hope to see you again in the future!
My husband and I, our two young children, and our dog stayed here for two nights. We stayed on the ground floor in a room with a balcony looking out at the promenade. The room is a bit small with the queen bed pulled down from the wall, but the little patio really helps to make it feel bigger. There is a fireplace which is lovely, but we had to keep pillows on the tiled bench in front of the fireplace the whole time because it's so sharp. My husband got a pretty nasty cut on his shin from the corner of it. Anyway! The rooms are cozy enough, but we have stayed at much more comfortable Best Westerns. For me, the bed was a rock and just not comfortable. The pull down bed is as comfortable as you might expect it to be. We had a kitchenette in our room which we didn't really use but would be very helpful had we stayed longer. It's stocked with dishes and utensils which we did use. The bathroom is nice, but tiny. I don't want to come across as complaining, this is a very nice place but to get an honest picture of it, know that the room is a little cramped and the bathroom is single occupancy unless one of you is in the tub. It's definitely noisy, but that is unavoidable on the promenade. We had the window and sliding door open but ended up having to close it because of late night frolickers. The ceiling fan kept the room nice while the doors were closed. I will take a little noise for being right on the beach, it's a great location. The restaurant attached is awful. Most Best Westerns have a complimentary breakfast, this one does not. The restaurant offers a buffet breakfast for about $9 for everyone over five years old, but it is not worth it. We didn't order off of their breakfast menu, maybe that is better. The pool was great! We had it mostly to ourselves for a long time, it was a lot of fun. Ultimately this is a great location, everything is within walking distance, you can see the beach and/or the ocean depending on what floor you're on (the ocean is not visible from the ground floor- large sand bank). The benefits outweigh the issues if you plan ahead. Bring breakfast foods or plan on going out for breakfast. If you're a light sleeper pack earplugs. Enjoy the beach!
Thank you for the review; we are glad you enjoyed your stay and will address the issues you had during breakfast with our team here so that we may improve!
Get an Ocean-view Balcony room. Sleep with the ocean roar filling your ears. Get breakfast buffet. Walk the town, the beach and the promenade with or without your dog, pokemon catching kids, or hand and hand with your partner. Watch sunset and sand fires and bicycles built for 7. Why not? Great stay, great view, great bed and linens. Handy kitchen, clean (though older) bathroom, but it's the balcony on the ocean that makes this place a 5 star stay compared to otherwise mediocre alternative hotel options in busy, happening, always fun family friendly Seaside.
Thank you for the great review! We hope to see you again!!
I will preface this review by saying that I did not actually stay at the hotel, but did have a reservation to do so. I had a prepaid reservation for this resort for the nights of July 18 and July 19. Late in the afternoon, my travel partner and I realized that we had both made hotel reservations at different hotels for the same night. I therefore cancelled my reservation through the website I booked it (not Trip Advisor). I then called the property directly and spoke with the front desk staff to find out about possibly getting the 1 night cancellation fee waived given the unusual circumstances. She told me to call back the next day and speak to the “sales manager”. I called the next day, asked for the sales manager and she told me that I needed to speak with the front desk manager but that she would leave a message for the front desk manager to call me back. I waited several days and did not receive a call. I then called two times and left voicemails for the front desk manager to return my call. After another week and still no response, I called and left a message for the general manager to call me. Several days after that I sent an e-mail to the hotel asking to speak with the manager. Needless to say, over 3 weeks has passed and nobody from the hotel has contacted me via phone or e-mail. I realize that I did not stay at the hotel, but I am still a paying customer since I paid for the cancellation fee and I am shocked that I was not given the courtesy of an e-mail or return phone call.
great clean beach with all the entertainment and amusements you could want. Try to stay mid week and before May long weekend if you can as Hotel prices soar on weekends and during summer. Best Western Ocean was a clean hotel with good amenities.
From reservations to confirmations to check in and over all great amenities, this is one of the nicest hotels in the area. We stayed in adjoining rooms and the beds were so comfy, even the pull down beds. Ocean view was awesome and the fireplaces at night were cozy if we couldn't be on the beach for one. Small walk to town center but hey, for quality, its worth it. The staff are AMAZING to work things out for you and reassured me changes I had to make were in place and my family enjoyed every second of the trip!
Wow, thank you for this great review! We hope to see you again should you come to the Oregon Coast in the future.
Wonderfully relaxing, excellent hospitality, helpful staff with tips on the local area and events, great location on the beach, top floor ocean room view with private balcony; didn't use the fireplace (warm sunny Aug). Hiked in nearby Tillamook Head. Enjoyed 2 nights. We preferred quieter Seaside over the congested Cannon Beach area. I would recommend and revisit again.
Thank you for the great review! We hope to see you again in the future!!
This hotel is all about location. It is right on the beach. The hotel was average, nothing outstanding but everything you need. No complimentary breakfast but on site pub and restaurant. It is very worn and outdated but again because of the spectacular location and the view and pet friendly-I overlooked all the dust on the ceiling and ceiling fan, the bottom trim around the carpet coming off, the door sounding like a haunted house,etc. we had an ocean view room with a kitchenette which was really convenient it included a few pots, glasses, plates, cooking and eating utensils, a wine opener. 2 stovetop burners, a microwave, of course a mini frig, a sink, dishwasher. It is in seaside which is about 10 minutes from cannon beach. But like I said you have your own beachfront here too. The area is a little less touristy and definitely has less to offer in town. We did not eat at the restaurant nor use the pool or fitness center so I can not comment on that. Their parking lot is spacious and free. Balcony was nice and fireplace.
Thank you for the review; we hope you will come stay with us in the future as we continue to update the building.
Top location at Seaside , great staff but average rooms. The rooms are outdated, the beds mattresses should be replaced. Overpriced for the hotel offering. The pool is on the smaller side and the hotel restaurant need improvements in service, menu and decor.
The hotel is constantly going through renovations; and we hope that you will give us another chance to check out our new updates. It sounds like you had a great time and would love for you to stay with us again.
This was just what we needed! Although, we checked in a little later on Monday night than we wanted to... we still enjoyed! When we first checked in we were greeted right away, and explained the things we needed to know. When we got up to our room everything looked great! (I've worked several years in hospitality for hotels and restaurants, so I spot mistakes easily!) My boyfriend was surprised with our jetted tub and our view! Awesome way to end an evening just relaxing! Bartender made us amazing drinks to take to our room to have before dinner. We dinned in the cafe for dinner and we were completely satisfied!! Calamari was perfectly done! We both had a seafood pasta selection. Both were delicious! Room service for breakfast the next morning was prompt and filling! We left this place wishing we had the time and money for just one more day!
Wow! Looks like you had a great time with us, and we hope you get a chance to stay with us again in the near future.
Excellent staff however the hotel could be nicer for the cost and complementary breakfast should be included. The ocean was close however it could not be seen from our room. It was pretty cold the time we were there however that is not the hotels problem. We had guests join us and the staff treated time very nice also.
Thank you for the feedback on your stay; we hope to see you again for a future stay with us.
We had a fantastic room with an in-wall Queen Bed and a King size bed for our family of 4. There was a small kitchenette with fridge, oven, microwave and all the pots/pans and dishware a family needs for a few nights stay. Safeway down the street made it easy to grab what we needed and cook breakfast in. The balcony from our 4th floor room offered amazing views of Seaside's riptide and the Pacific Ocean. The breakfast inside of Salvatore's was awful. Service was worse. We waited 20 mins for someone to seat us, then waited another 20 for someone to come take our order. The young man acted like he was being bothered to help us. I'll never eat there again. Also, the hot tub is NOT a hot tub, it is a Jacuzzi kept at about 85 degrees. The sign says 100, but it was never 100. It's more like a kiddie pool. Also, housekeeping needed reminding twice during our 4 night stay to come clean our room. However, we will stay again, because of the excellent location, overall room quality and front desk friendly staff.
Thank you for the honest review, we will share this with the team in hopes to get much better in the restaurant and will take your notes about the Jacuzzi. We hope to see you again should your travels get you to the Oregon Coast.
Beautiful hotel, the bedding and linens are spectacular. However, very soft beds be aware! They have coffee in the room, beautiful bathrooms and spacious balconies. Its right on the sea boardwalk which is perfect. The free parking is a bonus.
Went for an "ocean" fix and got it. The view was great, the room was clean and OK, and the fireplace and spa were nice. It was a little expensive for size and quality of the room but the view of the ocean and being able to hear the waves made it worth the $ almost. I would recommend this Best Western if you are visiting Seaside. It is a little away from the very busy tourist area but within easy walking distance if you are so inclined.
Thank you for the review; and we hope you enjoy the rest of your summer and you get a chance to come visit us again.
We stayed here for one night and since it was a last minute booking, were only able to get a small room with no view. Still, the location is fantastic, the staff were super friendly the room was clean, and our dog was able to join us (with a treat from the front desk, too!) The amenities were sufficient - there was a microwave and coffee maker, along with nice-smelling soaps and shampoos. Overall, it was a pleasant place to stay and we will definitely go back - next time with an ocean view!
Thank you for the great review! We hope to see you again in a future stay.
The Inside pool was freezing and not enjoyable for the kids blue lips and shivering is not my idea of fun and kids in the pool unsupervised is not safe. The room was extremely small No room to walk on 2 of the 3 sides of the bed Don't count on breakfast and you need to expect incidental charges right up front a deposit of sorts
We're sorry you didn't like several things within your stay; and appreciate your feedback. We will use this to better the hotel and hope you will give us another chance should your travels take you through the Oregon Coast.
This hotel is very close to the beach which is nice , love the old lanterns and swing set on beach but definitely would choose if stayed again a second floor and above. On the first level there is constantly people walking by on the promenade to the town so can get noisy or basically just no privacy. They are pet friendly and offer chairs for beach. Check in went smoothly. The restaurant inside for happy hour tho took over a hr to get service from beginning to end, so if in rush don't go there. It may of been the guy working that day but even after we couldn't find him for 25 min the manager came over to help, it still took another 20 min for the bill:( food was good tho!
Thank you for the feedback on the restaurant; we will use this to better ourselves in the future. Hopefully we will get to see you again on a future stay with us.
We went to the beach after my husband was well enough after a major surgery. It was very special to be in an Oceanfront room with the beach at our doorstep. There is another kind of healing that happens mentally when you get to relax and enjoy the Ocean air and view. The bed was super comfortable. We did hear noise from the next room. If I had a complaint it would be the soundproofing between the walls.
This is an "OK" hotel with a great location. There is no air conditioning and the rooms are small if you have more than 2 people. If you want a view and/or balcony stay on the 2nd floor or above. You can open the slider door at night and actually see the ocean. Not the case on the first floor (too many people walking down the promenade - noisy and maybe not safe to leave a first floor door open). The price seemed expensive but was comparable to other properties in the area.
This hotel was right on the promenade in Seaside and we had a beach front room. The room was very large with a kitchen & a Murphy bed (which wasn't needed but would be great for kids). The bed was comfortable with lots of pillows. Free wifi and sufficient plugs for device charging. The desk staff was not very friendly this particular day and they do not offer complimentary breakfasts.
We have been going here on vacation for 9 years and have a great time and experience every time. Motel and Staff are great. The location cannot get any better, the view of the sun setting over the Pacific is best ever!
The room was clean and all staff is very friendly. Rachel, Heidi, Cat, Manuel are all very friendly and happy to help all visitors, they always have a smile on their face regardless of how tired we all know they really are.
Thank you for the great review! We will pass this message to all of them! Hope to see you again in the future.
Very friendly staff and all the amenities you need for a great beach front stay (fire wood for campfire, beach chairs, pool, hot tub, fantastic location). Room was very clean and beds were extremely comfortable. Kitchenette is fabulous and includes two burners and which was perfect for in room meals, preparing lunch, and snacks for the beach. We will definitely be back next year for a longer stay!
Thank you for the great review! We hope that you will come visit us in the near future!!
Friendly staff and clean. Not up to date on decor, but who cares? Get a beach front room and room service here. Right on the prom and very close to the downtown area. Kitchenette in the room is fantastic!
Thank you for the great review!! Hope to see you next time!
Very Friendly Staff. Awesomely Clean Place. Wonderful Night Stay. Got the sleep we needed. Especially my pregnant sister. Made her baby moon trip wonderful. Kids loved the pool.Thanks Best Western! You guys did great!
We're glad you had a great time, and congratulations to your sister!! We hope to see the new family in the not too distant future.
Took an impromptu trip with my sisters and stayed at the Ocean View Resort for the first time. The staff was professional and friendly. The room was comfortable and clean. We had a Murphy bed in our room and it was very comfortable. The view was stunning. Not impressed with the restaurant. Food was good but service was very slow due to lack of staff. We had to ask for our order, our check and then finally left money on the table because we couldn't find anyone to pay. Small potatoes for such a wonderful week-end. We will be back next year.
Thank you for the great review! We hope to see you the next time you are travelling to the Oregon Coast!!
Room service was not available. It was suppose to open at 7am .The restaurant did not open on time in the morning. I waited about fifteen minutes. I really wanted to enjoy my breakfast in my room with the ocean view, but, no! I had to go else where to eat.
We're sorry about the confusion of the time, Room Service does start at 7am; and we will make sure this doesn't happen again to yourself or anyone in the future. Thank you for your comments and we hope you will give us another chance next time you are in the Oregon Coast.
The sea facing rooms above the first floor have awesome views and are comfortable and clean, we were booked into one of the smaller side rooms at first but it was not a pleasant room at all, very small so we upgraded straight away. The staff were very good and agreed that they were small rooms.... It was winter and there was lots of space to choose from. There is no free breakfast even though the current website still suggests there is: Features & Amenities Breakfast Available - Charges May Apply Pool Pets Allowed Fitness Center Meeting Room Restaurant Onsite Hot Tub Room Service High Speed Internet Took this straight from the BW website 10 July 2016. Charges always apply there is nothing free, not even an apple. We ate the breakfast the first morning and for the charge was not even close to worth it, apparently the next day would be a buffet style, but we never ate again here in the 3 days we were there, lots of better value places around even mid winter. We would stay here again in the front facing rooms, but would plan on not eating there at all. Just not worth the hassle. The staff were as helpful as they could be and acknowledged there was nothing included for breakfast and 6 months later it is still the same.
Thank you for the review; we will pass this on to everyone. We're glad you liked the staff here and enjoyed your time with us.
Our resOur reservations were not what we anticipated and were going to be very crowded for a week stay around the 4th of July. I was not a happy camper at all and actually contemplated leaving early as it would be too much. The after some back and forth, I was trying to resolve my frustration and just enjoy the holiday. All of a sudden the manager Shawn and his assistant DJ came in and said they were going to open an adjoining room to accommodate us at no extra charge! They even brought in more chairs and a large table for our eating situation with our larger family. I mean these guys bent over backwards to make this a better situation and they did. I am so grateful and would have been miserable in the one room. Then for the fourth, they passed out flowers, a backpack filled with a first aid kit, sparklers, candy, sunscreen and other items. You cannot beat their free continental breakfast. I mean fruit, juice, cereal, Danishes and cupcakes. Then the fresh iced water, plain or with fruit added all day. The maintenance men allowed us to have a BBQ in the street for safety and to enjoy our steaks the BBQ way. And lastly the fresh baked cookies from 7-10. I mean really? Tasty. Really for oceanfront views at a fraction of the cost of a RENTAL HOUSE IN SEASIDE, YOU SIMPLY CANNOT BEAT THIS PLACE. THANK YOU! ervations
Stay here alone for just the fantastic water pressure in the shower! Beds were comfortable and clean. I was disappointed that my "Ocean View" room should have been listed as a "sand dune view". If you pay for an ocean view be sure to get something about the first floor. Not enough outlets in the room for family of 4 and charging cords.
Thank you for the review. We have many different room types to choose from and are hopeful in a future visit to the Oregon Coast you will give us another chance on a different floor.
The friendly staff at the hotel was very helpful. The restaurant is low quality, avoid it. The rooms were clean and fine. Could be updated and could use larger televisions in the room. Great location right on the beach, steps away from the ocean.
Thank you for the feedback, we will share this information with the restaurant team to improve our overall quality. We do hope to see you again on your next adventure down the Oregon Coast.
We had a great room with a nice view right on the promenade walkway. The room was clean and appointed nicely. The staff was very nice and eager to help in any way. The parking spaces in the hotel lot were a little small for my big pickup, but that is pretty minor compared to our great stay. We got a great price and would definitely recommend to family and friends.
Wow! Thank you very much for this review, we hope to see you again in a future stay!!
For a four story corporate chain hotel, it's really quite nice. Granted, our room faced the ocean so there's that, but it was clean, near all the tourist-y stuff, yet the last hotel in a small line of them, so it had a little more seclusion as it were than the other hotels. A bit pricey, but considering the area probably about par
Yes, this location is amazing! We are glad you got to see the beach and enjoy your time here. Hope to see you next time!!
The place to relax and get away!! Just a short drive West from Portland. Beautiful country side drive to the perfect beach town. Hotel is walking distance from Broadway and all eating and fun things to see and experience. Celebrated a double Birthday for my Wife and daughter!!! Can,t wait to return!!!
Happy belated Birthday from us to you! We hope the next time you are in town you will come see us again!
We wanted an economy place to stay on the Promenade in Seaside. TripAdvisor offered a reasonable rate at the Best Western, so we booked it. We knew the room did not have a view and was small. We were pleased to be in a room that overlooked the large veranda that accessed all rooms and that we actually had a view of the Coast Range mountains because we were on the 4th floor. The room was clean and comfortable and perfect for our one night stay. We had direct access to the promenade and downtown Seaside.
Sounds like you enjoyed your stay with us, thank you for the review! We hope to see you again in the future.
My wife and I recently stayed at the Best Western Ocean View Resort in Seaside Oregon. The location and rooms are very good and Seaside is wonderful place. We arrived about 45 minutes early and the young lady who assisted us was very short and curt with us. She was very unfrendly and seem to take great pride in telling us that 4:00 PM is check in time and our room was not going to be ready until then. We were both surprised at the lack of a friendly reception. Perhaps they should reassign this person to another position with in the resort as guest relations was not where she belongs.
We're sorry you had a difficult experience with the individual who checked you in. We will share this with everyone and use this as a training tool for the future. We hope you will give us another chance down the road, the next time your travels take you through Seaside.
We had a "deluxe" ocean view room with a patio and kitchenette literally on the beach. Our dog stayed with us. We enjoyed walks on the prom. We saw 5 male elk on the beach one morning. The hotel is clean and the staff friendly.
Seeing the elk is very rare around here! We are happy you got a chance to do that and that you enjoyed your time with us. Hopefully the next time you are along the Oregon Coast you will stop by and see us again.
Nice hotel, great location, comfortable and cozy. Good price! Highly recommend it to anyone. The room was kind of small but it was comfortable. We were able to get it a good price on priceline. I definitely recommend it to anyone. The shops were only a few blocks away. Enjoyed a couple of delicious meals at Dundee's and at Norma's.
Thank you for the kind review, we will share this with the team! We hope to see you again later this year!
From the first moment walking in the door we were greeted by very friendly staff, The lobby is attractive and inviting. Our room was beautiful, very comfortable bed, comfy sofa and even a blanket to snuggle under on the sofa or out on the patio with a fullocean view. The kitchenette was an added bonus and wellstocked, Easy walking distance to many restaurants and stores,
Thank you for the great comments on the hotel! We will share this with everyone and it will make their day, hope to see you again the next time you are along the coast!
Always know what to expect from BW.. This property was clean, had great employees, great oceanfront views (on the Promenade) and a comfortable room. Not fancy but a good value for the $$. No hot breakfast provided, but onsite restaurant with discount for hotel guests. Walking distance to downtown and most of Seaside. We have stayed here before and will again...
My wife and I stayed at the Best Western Ocean View Resort, Seaside, OREGON for 2 nights. We had a great time. This is the second time we have stayed with them. We got a king room with hot tub and ocean view. The cafe was nice and had a nice little bar. We used to stay at the Shilo because it was right on the strip and has a nice restaurant and lounge but it is starting to show it's age. Best Western is nicer and just a short walk to the strip.
Thank you for the review! We love that you had such a good time here, and we hope to see you again!!
We stopped here on a road trip from Vancouver, BC to California. The queen room we had was rather small, considering it had a table, two chairs, microwave, mini fridge, tv, and queen bed. We had to move the chairs to a far corner to be able to walk around the room. Other than the size of the room, the location is awesome. Just steps from the beach. The restaurant on site, Salvatore's Cafe & Pub served good food and wine. The indoor pool and spa were great for relaxing after sightseeing. The laundry facilities were sufficient with two washers/dryers and only cost $1.00 per load, which was much cheaper than most hotels we have stayed at. I would return, but next time I will book an oceanview room that is bigger than the queen room.
Thank you for your feedback, yes we have many different room types to choose from and the Ocean Views are amazing! Hopefully you will get a chance to try one of those on your next trips down to the coast.
Hotel was fine and beach location... once you get there... was pretty cool. Street access nearly impossible with narrow one-lane streets and construction. No breakfast included with room and the in-house restaurant was a disappointment... service, food quality and price. They had us captive and they knew it. Biggest disappointment was Wi-Fi which was weak and lost connection frequently. Will look at other options next trip.
Thank you for the feedback; we will use this as a training tool for our Restaurant as we are going through a menu change at the moment to best serve all of our guests. Also, look for improved wifi quality in the near future; as we always look for ways to improve our building. We hope to have you stay with us again; should you find yourself in the Seaside area!
This gem is a bit difficult to get to the first time but so worth it. It's behind the pathway to get to the beach. Maybe 20 steps and my feet hit the sand. We did not have an ocean view room but our room was affordable and clean. The whole hotel was clean. The best part...they have a s'more package where you can buy the fixing to make a fire and roast marshmallows on the beach. So cool! Best hotel on the beach yet!
The S'Mores package is such a fun thing at the beach! We're happy you enjoyed yourself and we look forward to having you back soon!
We only stayed one night, wishing that we could stay longer. Set out on the patio all night watching the waves sipping on a glass of wine. In the morning we walked the boardwalk that is right by the hotel. Recommend the morning walk before the wind picks up in the afternoon.
Thank you very much for the great review, the ocean is very peaceful at all the right times and it seems like you took advantage of everything. We hope to see you again!
My husband and I had an excellent experience at this property. The conditions of our room were beyond our expectations... comfortable bed, clean room, incredible view. There is nothing better than waking up in a hotel room, knowing you got a good nights rest in a comfortable bed. The staff was friendly and accommodating. We enjoyed breakfasts and dinners at Salvatore's, located just off of the lobby of the hotel. The pool and hot tub provided a relaxing break from long walks on the prom. Looking forward to our trip back over the 4th of July!
Thank you for the great review! We hope to see you again in the not too distant future!
I rarely give 5 star reviews but we just got home and I'm ready to go back. The view from the room put us on the beach front and center, walk out the door moments later my toes were in the sand. The staff was very friendly and accommodating . We really enjoyed dinning at Salvatore's conveniently located on the ground floor just adjacent of the lobby, good food and drinks. The Best Western exceeded our expectations and we couldn't be happier with our accommodations we are planning to go back for the forth of July, from what I hear it's quite a celebration!!
Had a wonderful stay in an ocean front room with my husband. We are expecting our first child this summer and made this weekend a mini baby moon. Room was very clean, view was incredible. Couldn't get enough of the quiet and relaxing environment at the hotel and surrounding areas. Staff was very helpful when we requested dinner in our room.
We stayed in a king room with an additional queen pull down bed. The queen wasn't very comfortable but the king was nice. The room doesn't have any air conditioning just a ceiling fan. The pool was nice for the kids and it has good hours. The location is great, the ocean is right across the street and we had a view from our room. Unfortunately we were in a high traffic area and we were constantly being woken up by noisy hotel guests walking through the halls. The staff was friendly and the room was clean.
Great service, room, view and restaurant. Loved that we could come back to a room with a kitchenette and could easily walk to the beach. The restaurant has clearly been re-vamped since pervious reviews - we had a great experience. Made our time in Seaside that much better!
nice staff and a very comfortable with a great view. needed a bathroom vent fixed but no one could drop in to fix and we did not wish to switch rooms late at night so a minor inconvenience. Restaurant hours were not convenient for a late lunch, they were closed
What a fabulous trip, and we loved staying at this hotel with our two young daughters! This is beach front with such easy access to the boardwalk, the room was very clean and the beds were extra cozy! We had a great experience with all of the staff and everyone was very accommodating! We would return to this hotel every year!
Thank you for the great review! This is a fun destination along the Oregon Coast and we hope to see you the next time you are coming through Seaside!
We stayed at this hotel with our two daughters and the views from our room were fantastic. Short little boardwalk to Seaside. Out front the beach is outstanding for early morning walks. We have been to Seaside quite a few times and we have stayed at this hotel multiple times and plan to do so again!
Thank you for this great review! We are glad all of you had such a great time and we hope to see you again.
When your boyfriend, whom lives to camp and could care less where he sleeps turns to you after checking into the room and asks you if you eant to sleepinthe car.. Something is really wrong!!!! I have been in the hotel booking industry for 11 years, as a director of hotel contracting.. I have therefore seen hundreds of hotel rooms and done site inspections in so many hotels.. I know what to expect from a 3 star best western.. I have very realistic expectations!! BUT the problem is that the photos displayed online if thai property, on your site, do NOT reflect reality!!! The photos show renovated or nee rooms.. But the room We recieved was an "economy room" according to the front desk.. Also NoT advertised when i purchased the room through you!!! I exepected to be in a non-ocean cirw facing room.. To be on possibly ground level .. But i did NOT expect such a filthy, small, dark, old, non renovated room!!!! We were even greeted by the neighbors dog on arrival.. This was a terrible experience and i deserve a refund because even if the rate i paid was competitive the point is that i feel robbed by Expedia and that hotel!
I'm sorry to hear that you didn't like your room experience with us, some of our rooms are a little bit smaller then the others. However, we have a multitude of room types at the hotel to choose from. We do our best to advertise the room as smaller, and apologize the night you stayed with us was an inconvenience. We are hopeful you will give another room type a second chance on one of your next trips down the Oregon Coast.
We really enjoyed our stay here and was very reasonably priced especially for being right on the beach. Our room had full ocean views with a balcony. It was very quiet and had dual elevators for this five story hotel which also included a pool, Jacuzzi, exercise room and business center. There is also a ceiling fan in the room along with a flat screen TV, a fully functional kitchenette with stove, microwave, refrigerator, dishwasher, tableware, and even soap and paper towels. The service and staff here were great. We never checked out the in house café so can't comment on that.
Thank you for the great review; and we will pass this on to our team here to share your words. We hope to see you on a future visit to Seaside!
Seaside Ocean view Best Western was a great stay. The room looked out over the Ocean great sunsets from the nice sized Balcony .. No air conditioning but opening the window and fan on you don't need it. Fireplace is a nice touch not needed as it was a warm evening. Room was large and useful stove top,refrigerator,and dishwasher... we did not use but it was nice to have.. The restaurant was good, they are redoing their menu and were slow do to lack of help. The food and beverage manager is working hard to get things up to standard. All the dishes we had were very good and a fair price. Breakfast is not included with room but they give you 10%off .
Thank you for the great review! We hope to see you the next time your travels get you to the Oregon Coast!
May 23, 2016 we booked the hotel at the last minute on Best Western's website. Great location, great price for the room. Step outside to an extensive boardwalk, great views from the boardwalk or the beach. Since we had been traveling all day we walked several miles on the boardwalk and beach just to get some exercise and enjoy the beautiful sunset. We came back to the hotel to gather something quick, read the previous reviews about their terrible food but just didn't feel like going elsewhere. Boy, should we have listened to the reviews. This was by far the worst food and service we had experience in our 23rd day of vacation. And this will be one of the “worst top 5” experiences in our 25+ years together. At a previous restaurant we experience a wonderful shrimp wrapped in prosciutto appetizer. We decided that if this dish turn out as good or close to our previous experience then we would know what to order next. Our first indication of any problems should have been the length of time it took to get this appetizer. When it arrived the tomato base was cold, the “grilled” appetizer was actually a “burnt” appetizer. The prosciutto was charred and the shrimp tough. My husband and I decided to order a hamburger, how can you mess-up a hamburger, medium-well hamburger with no bun? Well, for starters in the description we should have been offered a choice of sides. Our waiter never asked us, he took our hamburger order only and ran – fast. We had to get the host to find our waiter as we had questions regarding our sides. When we finally saw our waiter again, we waved him over and asked him what we were getting as a side. He said fries and I asked him why we couldn't get a salad. He asked us what salad we wanted and the dressing. We had hope this side would be eatable. The salad proved to be eatable, but I wouldn't have wanted it to set another couple of hours. We asked our waiter to provide us with water and ice tea refills which we did get however we didn't know that the ice tea refills were $4 each. Have you ever heard of getting charged full price or any price for refills? Now for the grand finale, my hamburger arrived via the host with fries which I didn't order. So I dress my hamburger and took a bite. As I ate it, I could taste the burnt ash of a charred hamburger in my mouth what a terrible experience – who would serve this? Here's the picture to prove how it can be done! Once we could flag our waiter down, we told him that my hamburger was burst and my husbands was barely eatable. He managed to eat half of his. The waiter wanted to know if we wanted them to cook another one, no just bring us the bill. We also mentioned to him how burnt and over cooked the shrimp prosciutto appetizer was. As a waiter, I would think you would know the difference between grilled, cooked and burst, but apparently not. When the bill arrived they only removed my hamburger. Based on the terrible experience you would think the manager would come out and address our concerns, but nothing. We paid the bill and left. In the morning we decided to find a McDonald and eat there. At least we knew what we were getting. As we departed the hotel, we informed the front desk of the lousy food and service. They wanted to know if we wanted to talk to the General Manager. We said that we had to be somewhere else, but we would be in touch. Side note: Another table complained about the service and a couple sat at the table behind us and was never acknowledged by our waiter, he came to our table twice while they were setting there. Service at its worst. So now you've read another review regarding this restaurant and you have a decision to make. Make the right one!
Thank you for the valuable feedback; it's nice to see that you enjoyed the location and room while you were here. We're terribly sorry you had such a difficult experience in the restaurant with us; we are striving to make this better with a different menu and concept that fits well for everyone. We will be reaching out to you in person to see how we can make this right for you.
I booked on line. I liked what I see in the pictures: a beautiful spacious room with 2 queen size beds. I choose a 2 beds unit and pay for it 300 dlls. When I got there they gave me a tiny room with only one bed. The bath tub was dirty; the bath room was so small that it was hard that 2 people use it at the same time. When I when to talk to the front desk, I spoke with 2 different people on May the 29th. I asked for and extra bed or a cot or a camping bed, but they gave me nothing. The next morning, I went to see what they have to say, how they will fix the problem: I asked for a refund, I asked to talk to the manager. I man (don't remember his name) came to me and we very rude. I explained to him the problem but he pretended hi did not understand what I was explaining. Y said: "I paid 300.00 dlls for what I saw in the internet, I booked for 2 adults and 1 child, 1 room with 2 queen beds. If I received less for what I paid, I should pay less to”. But he kept pretending no understanding what I was saying. He treats me bad, I did not like the way he spoke to me. He is rude. He shouldn't be working in customer services.
I'm sorry you didn't enjoy your room that you had during your stay with us. I know I spoke with you personally and wasn't able to resolve the situation for you and apologize for that. The hotel does have many different room types to choose from and we do apologize we weren't able to get you into the one you had hoped to be in.
Location of this hotel was wonderful. We opted for the oceanfront suite and were very happy with our room. It had an unobstructed view of the ocean and had a very nice kitchenette, which included some dishes. Great experience
Nice! You got one of our best room types and it seems like you really enjoyed it. We hope you think about us again in the future, should your path get you to the Oregon Coast.
I was impressed right from the time I started to book my stay. the Reservation staff were very friendly and helpful and made sure we had the room we requested. Bed is superior.. pillow top and extremely comfortable, very nice décor, comfortable couch and dining chairs Room service was awesome and so was the quality of the food and was always nice and hot when delivered.. except they needed to check the trays before delivering them as every meal we ordered there was something missing Room was very clean except found hairs in the bathroom and inside the fridge Internet is fairly weak in the rooms as is phone reception. Room 211 is amazing if u have a pet.. this is a pet friendly room and has beautiful ocean views..is the end of the building and nice and quiet.. and easy access to the stairs to go outside.. I love this hotel and will be back to enjoy another beach stay
Thank you for the great review! We hope you really enjoyed your time here and we look forward to seeing you again in the future!!
We stayed at the BW Ocean View Resort as our first stop along a coastal road trip. Our room set us back $241.00 which became an issue for me when I realized we were given the smallest hotel room that I have ever stayed in and we were placed directly across the hall from the pool. If the children running and shrieking and their parents responding in kind wasn't loud enough, we had a large family across from us that would yell to communicate with one another outside our door. The walls seemed paper thin and we were unable to sleep for more than a few quiet hours. I would have told the front desk staff this a couple of hours later, when we were checking out, if they had asked how our stay was, but they did not. I recommend traveling 20 or so minutes up the road and staying somewhere in Cannon Beach.
We're sorry your stay had so many problems with noise; and some of our rooms are smaller in size. We do have many rooms to choose from and if your path ever ends up back in Seaside perhaps you will give us another chance on a different floor and room type.
Very nice double room with a little balcony looking out at the ocean. Clean, warm, comfortable beds, quick checkin, really nothing to complain about which is unusual for a place in a resort town with pretty reasonable rates. We made a last minute reservation and were very happy with what we got. Can't say that the attached restaurant Salvatores was much to shout about, but that is for another review. I would definitely go somewhere else to eat if you want good service and food that is what you expected. The hotel though is quite reasonable and satisfactory.
Thank you for your review, we will share this with the team. We are working on a new menu and concept for the restaurant and perhaps by the time you are back along the Oregon Coast you will give Salvatore's another chance. Hope to see you again!
It wasn't bad. The main gripes: They claimed to have a fireplace. They don't. They have a fake light show "fireplace" that doesn't even put off electric heat, much less real warmth. It had the ambiance of a computer screensaver. Also, one of the burners on the kitchen stove didn't work, leaving us trying to cook everything at once on a single burner.
A couple blocks north of the main Broadway street, this location is a nice distance from the main busyness of downtown Seaside, but close to the beach and local attractions. The price was a little steep, but the views from the rooms are really what set this location apart. Would stay here again.
Very clean, updated bathroom. I believe it was a wheel chair accessible room. Bathroom had a curbless shower. Which would have been nice if it was sloped properly. Took a shower and water was all the way to the toilet within seconds. Also, the room was overly hot. No AC, no fan, no screen door so you cannot leave the door open.. it was so hot that it was uncomfortable. I would be willing to try a room on a different floor but not a ground unit again. Staff was very friendly though.
Last minute trip to the Oregon Coast. Found this hotel, via TripAdvisor, that had everything we needed. Pet friendly, ocean view room with a kitchenette, restaurant on site, and good facilities including ample on-site parking.
Staff was very nice, View was also very nice with both mountain & ocean view. Location is on the Prom just North of the Aquarium so easy walk to main streets with shops & restaurants. Beds were extremely soft - really need to be upgraded. Otherwise it would have been an excellent stay.
The 3 of us were there for a convention. The acomodations were good. Some hotels in the area offer a free breakfast. I missed that. The room was great. The bathroom had a shower for disabled people. I roomed with 2 other ladies. we each used canes. The shower was wonderful!
I was in Seaside on business but why not stay somewhere nice even if I wasn't going to be in the room much. This was so beautiful . The room was amazing and I wasn't able to fully appreciate it as I was in town to work but I'm already trying to find sometime to return just for fun. I was upgraded and was given a ground level King room. It had a full kitchen - and I do mean full...even had a dishwasher which was wonderful. I ran a set before eating off them because I'm just never sure if the dishes in hotels like this have actually been washed/disinfected. Unfortunately I wasn't able to take advantage of the on site restaurant because I needed to be 'at work' about the time it opened in the AM but the menu seemed quite broad. As my title says....I'll be back and will take advantage of all this property has to offer.
the room is unfriendly if you need an outlet for your laptop you have to move 2 chairs, one table, one refrigerator with microwave to get to the power extension that is too short to reach causing the co fee maker to drop on the floor ....
After 2 week conference in Portland, we booked an ocean view room for one night. As soon as we checked in and my wife saw the room and view, she immediately called the front desk and requested another night, which they accommodated. Right on the boardwalk which gave us easy access to the Seaside shops. Short drive to Cannon Beach and Ecola State Park, which was beautiful. Had hoped to do some hiking, but rain cancelled. Instead we waited until low tide and walked out to Haystack Rock at Cannon Beach. Free coffee in Lobby a plus. Would recommend to anyone wanting to stay in area.
partial view room is amazing top floor no neighbors to the left of us. front desk was nice enough though the check in lady was supposed to call us she never did. beware they do charge 150 dollars to your card once again the lady didn't tell me.if she did tell me I didn't hear and was really supper tired. but they were nice at front desk and reversed it. thank u to front desk. forgot my earplugs they had a pair which was great. close to beach has a nice work out room pool and hot tub. beds are comfortable it's odd to get to DVD player with the TV has a fridge and microwave it's very quiet overall happy thank u best Western
Dated, a little stale, friendly staff....pet friendly, but oh so tired. Pet friendly which is a plus...beach access great....but the restaurant was awful. Perhaps better staying on a higher level. No free breakfast
Thank you for the valuable feedback. The hotel is constantly going through renovations to better improve the overall look of the hotel and we look forward to more of those in 2016. As for the restaurant, a new menu will be rolled out this week and hopefully you will give us another chance to come back and try us!
We spent two days in an ocean front queen room at the Best Western in Seaside. The room was comfy and clean, the staff friendly and courteous, the view outstanding, and we had everything we needed to make our cherished sister time perfect.
Wow! Thank you for the great review, we're glad the two of you could get away and come to the Oregon Coast, hope to see you next time!
Should offer guests a breakfast. The restaurant was not very good. The toilet was very low. The shower was clean and the water pressure was good. It was very close to the ocean and there is a nice walk way along the beach. Great place to watch the sunset
Thank you for your valuable feedback, the restaurant is going to be changing its menu very shortly and we would love for you to come back and give us another chance. It sounds like you enjoyed the sunset and we were happy you chose to stay here during this trip
Great place for a mid priced hotel. The rooms need some updating for sure, but it was still enjoyable. Close quarters on the balconies. Loved the oceanfront hot tub, but needs to be updated. The rooms could use a fresh coat of paint. The service wasn't that great. We had to wait a while to check out while the front desk person had a call on hold and didn't even acknowledge our presence. When another staff member finally came back to the desk, she wasn't that friendly. Same with when we were checking in. We're from out of town, and nothing was offered in the likes of "check out such and such place for dinner" It was a very cold welcoming to our first night of our honeymoon. Otherwise, we loved Seaside!! If we travel the Oregon Coast again, we would definitely stay at least 2 nights. Might choose a different hotel though.
Thank you for the feedback, we are constantly doing renovations to the hotel and look forward to some exciting changes in the near future. Also, we will pass on the note about the Front Desk to our team here. Hopefully the next trip you will give us another chance.
Very small room. Closet was less than 2 feet wide. Poor bed, sore back. Noisy due to poor weather stripping aroung doors.. Great location. Very nice and riendly staff. Did not use pool or fitness center.
We do have a variety of room types to choose from and some of those are small; we are hopeful the next time you are in Seaside you would try a different room type as it seems everything else about your stay you enjoyed. Hope to see you again!
Exceptional, comfortable, quiet,great restaurant wonderful food, good location nice hot tub and pool,and friendly people. Close to shops restaurants. Amazing views, also close to fort stevens state park with fishing biking camping and a great lake. Close to zipline tours cinema and outlet mall
Thank you for the kind review! We hope to see you again, the next time you are along the Oregon Coast.
tho the rooms are small, you get everything you could possibly need. I was so happy that i thought to ask if they had games we could borrow to play. the place is always clean, and normally the staff are great.
Thank you for the great review! We hope to see you the next time you get out to Seaside!
Stayed at the Best Western during a recent convention. The room was adequate, nothing fancy or out of the ordinary. We took a city view for a lower price. Ho hum, no bells or whistles. The location was by the "Prom" and walking distance to the shops and convention center. Nice town. Would explore other lodging venues next time.
Thank you for your review, we have many different room types at the hotel including those that face the ocean. Perhaps on your next adventure to the coast you would want to take advantage of this and give us another chance.
We arrived at the hotel 2 hours before check in and were told that they were just finishing up our room. We waited and waited and waited without updates. My Grandma was having pain in her feet and I had a very restless baby. During our wait time at least 40 people came and checked in no problem. They said our specific room was a newly renovated room and they were just making sure it was all set. I would have gladly taken whatever room WAS ready instead of waiting. After a two hour wait, once we got to our room, it was very nice. It was a bit of a walk and was in a part of the hotel that seemed out of place from the rest, but it was a nice quiet place. The room was large and perfect for our needs. I really wish that this hotel had a complimentary breakfast as many other hotels do. The restaurant had great food, but poor service. Don't go if you're in a hurry or have any type of time restriction. We waiting an awful long time to just get water, then bread then have our order taken. There was three of us. Two of which just ordered soup and we ended up being there two hours with one two other tables occupied in the restaurant. The hotel staff was very nice and the rooms were clean, but I would suggest that you assign rooms as guests arrive instead of in advance holding them to a specific room when other rooms are vacant and ready to go.
Thank you for your review, we will make sure to pass on these notes to our team to better serve you and all of our guests in the future. We are very happy you enjoyed the location and hope to see you the next time you come through the Oregon Coast.
Extremely surprised how great the room is. The shower had good pressure, not limpy like some I have stayed at. My dog absolutely enjoyed the beach and the treat given at sign-in, she thoroughly enjoyed! We will be coming back to this venue often!
Wow! Thank you for the great review! Hopefully we will get a chance to see you again on your next trip to the Oregon Coast.
Booked room for $55 on priceline. Room was no bigger than a postage stamp but it was so clean! Very, very comfortable bed, only full size though. Fridge and microwave were a big plus. Nice view of hills but window didn't open so that was a bummer. Had a ceiling fan as well. I'd go back without hesitation. I'm giving it 4 out of 5 because it was so clean.
Thank you for the review, we have many room types to choose from and perhaps in a future visit to Seaside you would like to try a different room. We were happy you chose us as your destination and hope to see you again in the future!
We had a family reunion in Cannon Beach and needed a place to stay for 3 nights. Through Expedia we found this Best Western nearest to the beach and at a very good rate so booked it early. That saved us a lot of $. The staff help was excellent, especially Heidi at the front desk. She went above and beyond...... finding us a balcony room the first night (beautiful sunset and fun to people watch). The other two nights we just needed a place to crash and shower in the a.m. so the small rooms worked just fine. The razor clamming was beyond good!
Thank you for the kind review, we will share your comments with Heidi and hope to see you again in the future!
I was originally staying at a different hotel but when I arrived it was not what I expected. I called the Best Western in Seaside and Cat answered the phone. She was so helpful and welcoming. I have a high expectation of Hotels and other service industries since that is my background. Cat met them all. She made sure that our stay was excellent. If you are going to Seaside Oregon you should definitely stay at this Hotel. The ocean view was spectacular and the service from Cat was outstanding. Thank you Cat!!!
Disappointed that there was no view of the ocean from our room on the first floor as a sandy mound hid the ocean. Had to wait several minutes beyond the 4 pm check-in time to get our room. When we finally got it, it had a problem with the door lock, so had to move to a different room, more time wasted. Wifi is very slow. If you are tall, you will find the 8 foot high ceilings claustrophobic. I recommend finding a different hotel.
Had a great stay in Seaside for a quick weekend escape. The room was clean. The king bed and Murphy bed we're super comfy. staff was friendly and accommodating. The hotel is on the prom, so a quick walk to anything but far enough away to escape the crowds.
Thank you for this review, we're happy you enjoyed yourself and hope to see you again soon!
This hotel is fantastic. The price was beyond affordable, especially given its location. Food was great, rooms were nice! The room is a bit smaller than your typical Queen room, but it's not too small to work with. It still has a mini fridge, microwave, everything you could want. I will definitely be back!
Thank you for this great review! We hope to see you next time!!!
We stayed here for a quick trip to get away from the city and enjoy the Oregon Coast. We wanted a pet friendly place and we were very pleased. Most dog rooms usually smell like dog rooms and this place didn't.
Thank you very much for coming to visit us! Yes, we are pet friendly!! Hopefully the next time you come through the Oregon Coast you will stay with us again.
The ocean view was outstanding, and the staff were great. the local areas to eat were good they are just like all over America. It is the beginning of the cliffs where the mountains meet ocean. The Oregon coast is spectacular all up and down the highway
Thank you very much, we will share this review with the whole team! We hope to see you again in the future.
Nice location, clean, friendly front desk staff. quick check in. My room with balcony faced the ocean. Great view from 5th floor. room was clean, with all amenities needed. Quiet, but it was middle of April. I've been told this town is packed in the season. We enjoyed our stay.
Thank you for the very kind review! We hope to see you again in the summer!!
As promised in the name, the Best Western in Seaside sits at the edge of the ocean, adjacent to the famous Promenade. Our experience here was a mixture of pros and cons. We expected the room to be small, based on other reviews, and it was very small, but tolerable. Pros: beautiful large bathroom with two shower heads; pretty tiles and all is clean and looks new. The pool area is clean, ceiling tiles look new, fresh new paint on walls, spa jets are powerful and pool water nice temp. Wifi in the room was fast and reliable. Free coffee in the lobby was appreciated, and the pot was kept filled. Cons: NO PHONE IN ROOM! And, no cell phone reception! When we mentioned this at the front desk, the response was that a maintenance man could “probably find a phone somewhere.” The closet space was severely limited, and the door did not open all the way; closet floor taken up with luggage rack and bagged large quilt. The drapes hang directly above the heating unit, and when the heat comes on, the drapes billow out, partially obscuring the TV. Noisy; could easily hear conversations and doors slamming. Having stayed at this property previously in an upgraded, ocean-view room, we can definitely say this is a strong case of “you get what you pay for.” We would stay here again, but certainly not in Room 104A.
Thank you for your review, we will use this first to make sure we get a phone into the room for all other guests; and we are happy you enjoyed your time here by the ocean. We have many room types to choose from and hope to see you again in a future stay!
...and we can have our dog with us! The room is fabulous with a sitting area complete with fireplace, a mini kitchen and a great view of the ocean. It was definitely worth the few extra dollars to get this room! The bed is very comfortable (of course, we;ve just been camping for a week and this is a great treat)!
Great to hear about your stay! We look forward to seeing you next time!!
Great staff on all shift, a great room with a beach/ocean view, including a fake fireplace. Room was very clean, roomy and comfortable. Affordable in off season, definitely not affordable during peak season. Got this room for $89 plus tax, same room goes for $330+ in summer. Sits on the promenade so easy access to everything including the main street. There is obvious pride in this facility but the staff and owners. Was told that they are going to add a new wing of less expensive rooms but they are also going to upgrade the ocean view rooms and they will be more expensive. I really enjoyed this hotel and wish I could stay there in the summer but...
Thank you for coming to stay with us! The Spring time has felt a little bit like summer and hopefully you got to enjoy all the ocean can bring. Hope to see you next time!
This hotel is a decent place to stay in Seaside. The lobby is newly renovated - the rooms are not. The elevators are very slow. Front desk service is very slow! Service at the restaurant (to even be seated or order to go) was terrible! Waited over 20 minutes & no one even acknowledged I was there. The room was clean, the beds were comfortable, the view was great, and the location on the promenade was good! Parking was tight - very full while we were there. Walking distance to prom, restaurants, & shopping! Pool was indoor / good. Pets are allowed & welcome.
Lives up to its 3 star rating! Well kept up building and grounds. Everything appeared clean. But pets are allowed. I am allergic to cats and although room looked very clean I could not breathe all night and could not sleep. There were barking dogs in neighboring rooms after 10PM, 11PM, and after midnight. At check out I would have mentioned these concerns but was not asked about my stay. Front desk staff was polite. We got three calls to our room the morning of check out. By the time I got to the phone there was no one on the line. It was Spring Break for our kids so it may have been other guests children. We have AT&T cell service. There was no service about 75% of the time and when there was several calls were dropped. We have a home business so we needed to keep in touch even while on our family vacation. The pool is indoors, a plus for Oregon coast weather, and small but is in good condition and nice. Overall it is a solid 3 star hotel in a beautiful location. If you are not a fan of pets, are allergic, have children who need to rest before midnight, or need to do business while here I would not recommend staying.
Awesome "partial ocean view" that stretched for miles in Seaside, OR! Lovely space both in room and lobby. BW is now a chain with both character (llamas at the one in Sisters, OR! handmade furniture at the one in Thermopolis). If you think BW is a cliche same ol' motel, think again! Superb bargain.
Excellent hotel! Stay here...we had a room with 2 queen beds partial view which was great! Very clean bed comfortable, microwave and fridge clean bathroom shower was great! Tv wonderful vizio must have been 40 in remote works easy . So many tv channels...quiet even with children and dogs were staying no problems and my daughter sent a post card she got a stamp and it was free who does that :-) :-) :-)
We were pleasantly surprised by our comfortable, well-equipped room and the expansive ocean view. However, on our next visit we will request a room without Jacuzzi because the Jacuzzi in our room took up most of the space where the balcony should have been. Our balcony was tiny. We were given a remote for the TV that could not be used to turn the TV on, but a man appeared quickly to fix the problem when I reported it. On the evening of March 30 we were greeted by a delightful young lady who made us feel welcome and gave us good restaurant advice. Therefore, I was put off on the morning of March 31 when a grim older woman barked at me when I asked a question about rooms without Jacuzzi and rooms facing north. It was quite odd and inappropriate.
The beds are very hard and uncomfortable. The rest of the stay was excellent. My room was on the bottom level with an ocean view so it was very relaxing and peaceful. I did not get any service in the room on my cell phone but that is to be expected considering it is right next to the ocean. The kitchenette came in handy.
Sometimes the cell reception is a little difficult this close to the ocean, but very happy you had a peaceful stay and hope to see you again!
The room was very nicely laid out and clean and the bed was quite comfortable.. The food was very good at the restaurant and what was brought up by room service. View was wonderful and access to the beach was perfect with our dog. The service from the staff was very good. The only issue was the computers in the lobby either did not connect to the internet or would not print.
Thank you for the good review all the way around, we will share this with our team! Hope to see you next time
We thoroughly enjoyed our stay. We were on the 3rd floor with the view of the pacific ocean from our room! The room was clean, spacious and VERY family friendly! We had a king bed with a queen murphy bed... fully stocked supplied kitchenette was a BONUS! A DVD player in the room... and shopping and eats only a few minute walk down the boardwalk! Only negative... there was a dog next to our room, that would occasionally bark
The views are amazing! We're so happy you got a chance to get in that type of room, also glad that you got to use the DVD player.. we hope to see you again!
The hotel was very clean, everywhere. I am very picky about quality and cieanliness. My first impression of the lobby was that it was updated and fresh smelling. Which is always a good sign of how the hotel takes care of the room. Our room view was simply amazing. We stayed on the fourth floor and had no noise issues at all. After reading some of the other reviews before our trip I was nervous about the onsite restaurant however, we had breakfast each morning there and the food was fresh, creative and down right delicious. The price was not any more than other local restaurants and our kids ate free, which was a bonus. We will definitely stay at this hotel again.
Thank you for the great review, those views are amazing! We hope to see you again next time
We stayed this past weekend on the fourth floor, in an ocean facing king room. The room was a nice size, although the bathroom (just shower and toilet) was like a cave. It was weird having to wash your hands in the main room. The bed was mostly comfortable and the views of the beach from the room deck were fantastic. Our only real complaint was that we heard noise from our various neighbors. There needs to be some soundproofing done as we heard others talking at all hours, not to mention running up and down the hall. Take note that our room did not have a/c. If we had visited in the warmer months, that would have been a problem for us as we like to sleep with it cold in the room. We did order room service one night and it was only ok.
Thank you for the feedback on your stay here, we will share this with everyone. Many of our rooms don't have A/C, which is common place along the Oregon Coast; but we are happy you enjoyed the bed! Hope to see you next time.
This was a one-night stay over, I "named my own price." My room was Hobbit-sized; it's the additional bedroom when used with the adjoining door. It was a great little room for my great little price. I'm glad to have stayed here. Now that I've seen how awesome the location is I would definitely return for a leisure stay. I would spring for an oceanview room.
Yes, some of our room types are a little bit smaller, but we have a variety of rooms to choose from including Ocean Views. We hope you get a chance to check these out next time.
Room right on the beach promenade - loved watching people walk, run, skate and bike by. Could see the bonfires on the beach at night and the ocean in the day! We loved the location - walked easily to several nearby restaurants and bars and spent a lot of time on the beach as well! :)
Sure sounds like you had a great time here in Seaside, we hope to see you the next time you come through town!
Great view AND small kitchenette that was a surprise. We were attending a church retreat, so we were using conference rooms and utiltized onsite restaurant for the buffet breakfast. The staff was responsive without being intrusive. And, they were GREAT during the power outage!
Thank you for the great review!! Those room types are amazing and glad you got to enjoy it. Hope to see you next time!
Incredibly friendly staff. The room on the 4th floor with a view of the ocean was magnificent. To add to ambiance there was an electric fireplace. Very nice romantic touch. The room also came with kitchenette which also added to the comfort of the stay. I would recommend the Best Western in Seaside, Oregon to anyone and make sure to get an ocean view room.
Wow! Thank you for the great review, we hope to see you again!
Everything was great except for the constant smoker on the balcony stinking up my room. Even after reporting it, my husband had to talk to the offender. It didn't help and I'm pregnant so it was unfortunate. The jacuzzi with the view of the ocean was amazing.
Thank you for the review and love that you enjoyed the Hot Tub. We are a non smoking building, sadly not everyone follows the rules as they should. We are hopeful you will come back and see us again this summer!
I stayed here as part of Hood to Coast with my team. The hotel was generally what you would expect from a normal hotel. Decent beds, standard sized rooms (we were in three double rooms). Everything is always crazy during Hood to Coast and the staff was very friendly and accommodating. We hung out in the lobby for a bit and all our interactions with the staff were positive. I have been to Seaside MANY times throughout my life and this is a bit better than many of the dated hotels there. Hotels are always WAY overpriced during Hood to Coast, but I guess it really is just supply and demand.
It's nice to hear from Hood To Coast folks almost half way in between the last event and the new one. We hope for better weather this year and look forward to having you stay with us again in the future.
We stayed here as a part of a large family gathering, The hotel staff was most helpful, arranging at the last minute, a gathering room for a toast . The rooms are large, well kept, and very clean. We had a wonderful view up and down the coast, the cost was a good value. We were so happy with everything about this hotel that we are considering returning here for an annual event.
Thank you for the review, we will share this with the whole team! Look forward to seeing you next time.
Nice hotel with ocean view, clean and very friendly staff. Great for families, centrally located, easy to walk to all attractions! Don't recommend the restaurant, but plenty of options to eat outside of the hotel.
Thank you for the great review, hope to see you next time!
When booking over 4 months ago, I requested a non pet room, and an ocean view, as we were staying 4 nights. When we got there we were told they only had city view available, so we had no choice but to take it. All we could see out of our sliding doors was a 4' concrete wall at edge of small patio, on a dead end road, and the side of house. Hardly, a city view. Extremely disappointed. In bathroom, no counter by wall plug, so had to set my hairdryer in the sink when using it. No bathtub. Towel rods look like added, as an afterthought. One 2" above toilet tank lid, and totally useless. Another one beside sink, so tight, towels had to be jammed in to hang, plus the hair dryer on wall, had long cord hanging there.. Hallways were always very cold. Hence, we didn't use swimming pool, as it would have been freezing when we went back to our room. First night, top window would not close, so slept with a draft. We reported it and they fixed it next day . Ice machine in hallway across from our door was noisy every time people got ice. Had to ask for TV guide and Hotel Guest Service directory. Only at check out, when I reported I had to throw out all the food in fridge, as everything froze, she credited our account by $40.00, which we appreciated. I had asked her what time they had the coffee urn ready in lobby in the morning, as we were leaving at 6 am. She said she would be sure it would be there with fresh coffee then. When we were leaving at 6, no coffee pot, and the clerk said she would have to go and make it and it would take about 15 or 20 min. Lack of communication there. .The only real positive we could add, was that the bed was comfortable.
Our room for 3 nights was far too small to enjoy. An ocean view room or a bigger room would have raised the price by over $100-250 per night; the "value" room we got was in a basement-type floor, clean and decent with a good bed, but no breakfast, and no space to really prepare or sit to eat a meal (pulling out the two chairs at the table would have bumped into the bed). There was an ADA shower which we didn't need --- would have preferred a tub/shower combo -- but the room was too small for ADA compliance, so I suspect our room was carved out of an older, larger suite during a remodel. For the price, it was okay, but there are economical properties with nice views (we had no view) in Seaside we will use in future.
I booked this hotel directly through their own website and had to cancel later on. I had no idea how much of a hassle it was going to be and I wish I had never tried to stay here. I cancelled within the time-frame allowed for a full refund and got the confirmation e-mail right away. A few days later no refund showed up so I called the hotel to check. They said they would get process it right away. 2 days later no activity so I call again and they say they will look into it and call me back. 3 days later no activity or call back. I called corporate to complain and have them help me. The hotel told corporate they already did it and I should have my refund soon. 3 days later again still no refund showing up so I had to call my credit card company so they could dispute the charge with the hotel and they automatically credited my account since the hotel couldn't be bothered to do their job in a timely manner (who knows if they ever would have - especially if I didn't call multiple times!) So basically if you want to stay here don't book ahead on the off chance you have to cancel - it's not worth the headache! And if they take a deposit from you because you chose to stay there anyways while you're in town, then keep an eye on your account to make sure you get your money back! You've been warned...
Fabulous. Had such a good time. Staff was outstanding. Gave us a nice upgrade, beautiful view. Great king bed, snacks for our dog. Super-nice. Very clean. Wish we could have stayed longer. This place is dedicated to doing it right. We are recommending to friends and relatives. Planning to return. Awesome.
Wow! Thank you for this kind review, we plan to share this in our next meeting for everyone to hear about your stay. We sure hope to see you next time!
We went here for our anniversary and got a room on the top floor with a jetted tub in the front room all facing the ocean!!! It was awesome. The staff was so friendly and even gave us a bottle of champagne. The room was very nice and very clean. The bed was very comfortable, it was like home away from home. Will definitely go back!!!
Thank you for the nice review! Those jetted tub rooms are amazing and we're happy you got to experience it. Hope to see you on your next visit!
I stayed in an ocean view room with a hot tub and a fireplace. The view was perfect and I loved the hot tub and it was very quiet. However, the fireplace must be an electric one, because the heat does not come out of it, and instead comes out of a vent in the wall next to the fireplace which I found very disappointing. The bathroom is small and the sink is located outside of the bathroom around the corner. The bed and pillows were very comfortable and the water pressure in the shower was great. The service was excellent and the staff was very friendly, but I expected more for the price I paid. However, it seemed to be one of the best hotels in the area and the pictures on the website were accurate. The dinner in restaurant was very bad and we were the only couple in it on a Saturday night at 7:00 pm which is probably a good indicator of the quality of the food.
Thank you for your overall feedback of the hotel. We will certainly pass on the notes about your dinner, but we're pleased to see you enjoyed your stay with us and we hope to see you again!
We stayed here in Seaside for a three day visit with friends. We found the hotel very comfortable and the rooms very spacious. Some rooms comes with a murphy bed too. We found this convinient to go to the beach, because it is right in front of you. I'd recommend this hotel for anyone looking for 5 star comfort.
Thank you for the kind review! The location is great for all things "Ocean". We look forward to the next time you're in town!!
We stayed for two nights in February and had a hard time leaving our room because it was so warm and cozy and the view from the balcony was amazing! The beach was rainy and windy, so we enjoyed the view while also enjoying a glass of wine by the fireplace. The swimming pool and hot tub felt so relaxing after walking down the beach and through all the Seaside shops. The kitchen in the room was perfect and very helpful for cooking lunch and late night snacks. I will definitely come back.
Wow! Thank you so much for this amazing review, and we really hope to see you next time.
We came here for a lil relaxation and that's exactly what we got. We went, in the off season for 2 nights February 9-11th. It was about $100 a night for a partial ocean view. We got the 5th floor which is the top floor. It was beautiful, serene and quiet. Only complaint is the beds..they were so soft that you sunk into it. Two steps from beach and 5 to core of shops and restaurants. Would stay here again.
The drive up to this hotel is underwhelming. Small crowded side streets lead you to the parking lot and outdated exterior. We were disappointed. The lobby is small but updated. Staff was kind and helpful. We had a 2nd floor room with beautiful view of the ocean. The room is remodeled and clean but noticed hole in carpet and tiny bathroom (no fan). The wall bed is a neat feature. Pool and hot tub were clean and small. Exercise room is spacious and clean. Saw laundry facilities with several machines being used by other guests. Location is icky but proximity to beach is great.
Absolutely Fabulous! I have stayed here many times and have never had a bad time from check in to check out. The staff is wonderful friendly and helpful! They even helped with a surprise I set up for my husband for when we checked in. The food in the restaurant and lounge is top notch. they are 10 feet from the sand on the beach the views from the ocean view jacozie rooms are to die for. just fill up the tub pop open a bottle of wine and relax.
This place always comes through. We have never had a bad stay at this place. The beds are very comfortable and I loved the pillows..! No sore neck. The location is convenient for walks or to see the sights and get a snack or dinner.
We have stayed here before and decided to stay again. We love the Best Western rewards program. We always book the oceanfront jacuzzi suite when we stay, as it is usually for our anniversary. The jetted tub overlooks the ocean and is large enough to comfortably fit two people. The bed was very comfortable. The room was clean. The pool and hot tub area is a little small for a Best Western that has its own restaurant. The unfortunate downside of the restaurant being built into the hotel, is that there is no continental breakfast- only a 10% discount on breakfast at the restaurant. Still enjoyed our stay, and even took advantage of the available movie rentals and snacks for sale in the lobby.
Great view, large room w/fireplace and kitchenette. Walk to all the restaurants and sights along the beach or promenade. More restaurants etc..to offer than the nearby Cannon beach area which is quainter.
updated interiors, lobby and room with modern décor and finishes. clean even while being pet-friendly. friendly and helpful staff. great price deal on a king ocean front with Jacuzzi tub. will definitely stay again!
We stayed one night to be with our granddaughter and breathe the ocean air! Property was located perfectly on the boardwalk close to downtown. The restaurant on site should perhaps revamp the dinner menu to attract more guests. No need to have so many choices on menu. It would be better to serve fewer dishes of higher quality. Staff was friendly and helpful.
The heater never produced enough heat. Had to turn on the elec burners to get heat. Felt this was bad PR as we were there in January. The room did have a fantastic view of the ocean with a balcony. Also could walk right to the beach from the hotel.
Thank you for your review, sometimes our rooms get a bit cold as a result of the ocean right by the hotel. We are actively looking at different solutions here, but we're happy you enjoyed the view from the balcony. It's quite spectacular! We hope to see you again as the weather starts to turn for the better.
Stay was a perfect get-a-way at the ocean, my favorite place! Great room and location definitely contributed to pleasure! We were able to keep drapes open day and night, for viewing the waves and the sea, and addition to the ambiance. (Requesting such a long essay-review is above and beyond!)
Thank you very much for the great review! We hope to see you again soon
Easy to find and once we arrived, Heidi at the Desk - was Wonderful! Caring, Friendly and went out of her way to ensure we fell in love with the hotel. It's our new Favorite weekend stay-cation and was our first visit to Seaside, OR. We will be back soon, because of Heidi's good Customer Delight Services- Cleaning staff in Halls were Friendly and very helpful too. ( We especially loved all the detailed towel folding they did in our bathroom) There is a restaurant and bar/ lounge on premises for convenience. Sunday offers a full breakfast menu to purchase from, or a Wonderful Breakfast Brunch you can purchase, filled with Eggs-Potatoes-waffles with all the toppings( kids love the fruit and whipped cream) fresh fruit- bacon and sausage and pastries. we sat by the warm fireplace to enjoy our breakfast. The gal who took care of us in the Restaurant and lounge - (172 Alejander) went above and beyond accommodating our requests and needs -for two days .... even getting us coffee to go, for our long drive home ahead of us!!! Rooms were clean and well set up. With both a desk and chair, two queen beds and a table and two chairs, balcony with chairs and Fridge - coffee area for convenience. We didn't stay in an ocean front view room, however the beautiful corner room we stayed in on the top floor ( 5), gave us a wall of windows and a view of both the ocean and town, that couldn't be beat. The balcony with chairs to enjoy the sounds of the waves was a very welcome place to sit. It did rain off and on in January during our stay. But it's quickly over and filled with dry periods throughout the day for sightseeing. Note: Welcome addition to any room was found here without request, a stand fan!!!!! Bravo for thinking ahead BW. I highly recommend this hotel for a Beach vacation for Families, couples or singles, any time of the year.
Wow! Such a detailed great review. We will share this in our next meeting with the whole team. We love that you come to see us and look forward to having you back!!
Over all the hotel was very nice, clean and is in a great location. All the staff including the restaurant that we encountered were very friendly and helpful. The only issue I had was the room temperature. We had a pet with us on our stay which put us on the second floor. The section we stayed in has an open air hall way. The heater in the room was not adequate enough to heat the room to a comfortable temperature. We had to crank it to the highest temp (86) the entire time we were there and that still would not heat the room above 69 degrees. Had to request two extra blankets for my daughter to stay worm at night. During the day when we were in the room we wore hoodies or climbed under the covers to keep the chill off. Aside from that it was a pretty nice room.
Thank you for your review, yes sometimes our building does get a little cold being so close to the ocean. We are looking at ways to improve this during the colder months, but the ocean breeze is a welcome feeling during the summer. We hope to see you again!
Several times per year we take many of our grandchildren to Seaside and we always stay at the Best Western Ocean View Resort. The indoor pool is a big hit so even when the weather is bad they have a great time. The hotel is very child friendly and makes having a large group manageable. We all enjoy the weekend and have a quality visit.
Thank you for the very nice review! We appreciate you coming to stay with us and bringing the grandkids! We hope to see all of you again in the near future.
This is our second stay at this hotel in Seaside, Oregon. We have been pleased with our stay both times and have had a great time in town and at the beach. My kids love the heated indoor pool (we're here because the hotel hosts the Pacific University masters in writing program/residency in January each year and it's chilly). It's right on the beach and is walking distance to the downtown business district. In fact, because of the canals it's quicker to walk than to drive. I looked at the other reviews... the room was 57 degrees when we checked in but we had no problems with the heater and it warmed up the room quickly. The hallways are very cold, particularly when coming back from the pool, but we knew that so the kids brought robes/hoodies to wear back from the pool room. We have had a two queen room each time, which is plenty big enough for the 4 of us... I saw a full ocean view king room with a fireplace when housekeeping had the door propped open to clean and it looked really nice. They also have an exercise room (treadmill, bike, TV, free weights, basic exercise/weight machine), a guest laundry (a key feature for people with kids!) and a restaurant. This year they upgraded the bathrooms to walk-in showers (no tub). The water splashes out under the shower curtain so watch out for that... I recommend not putting the floor mat down until after your shower or it'll get soaked.
The hotel was clean, pet friendly with a balcony and ocean view. A little dated and needing minor repairs/upgrades. The bed was very firm good for the wife not so good for me. The staff was accommodating except for the early check in request was a little difficult to get. I went for the ocean breeze and some much needed R&R. Mission accomplished.
This hotel is located directly at the coastline of Seaside. So from hotel to the beach it is only a few meters and if you have a room with sea view it might be spectacular for sunsets. We stayed only one night and had a room with partly sea view. This room was located at the north side of the hotel and it was in the back (town side) of the hotel - and it was directly above the main air condition of the hotel. For one night okay but a little bit to loud. We only found sleep with closed windows :-( So if you get one of these rooms try to change. Our stay was without breakfast so we only can vote or describe the room and based on the fact that there was no coffee shop or other shop to buy snacks we cannot vote for food.
We have been visiting this hotel for almost 8 years now, and have always been impressed with the thoughtfulness of the staff, the cleanliness and comfort of the rooms, and the unparalleled ocean views. The location is extremely convenient, and the spacious rooms offer a kitchenette so that we can make dinner in the room if we so choose. I personally love to go soak in the hot tub while I am there. We visited in December, and found the rate to be very reasonable. I would highly recommend this property to anyone looking for a getaway in Seaside.
beautiful location....slept to oceans sounds. Local amenities are excellent and entertainment is above average. Been coming back for our anniversary for many years. We have spoken so highly of our stays that now we bring members of our family to share in this experience.
For the past 10 years I have always stayed at the same place when visiting the coast. At the start of 2015 my normal place was full so I booked a room here. My experience was amazing, I loved the room, the bed/pillows are very comfortable, the view is perfect if you have ocean front, the staff fun/friendly and I have nothing bad to say about the resort. I have stayed no place other than here during 2015 and plan on that being my tradition of where to stay going forward.
We got away from town on new years day for a coastal escape. The employees were friendly, accommodating, even with us arriving at the property earlier than check in time. The lounge service was great very attentive staff, good food and cold beer.
The location of this hotel is great since it is right on the beach/boardwalk and also near the down town restaurants. Indoor pool, decent bar and restaurant and balcony rooms overlooking the ocean. One note, the actual beach is huge and it is a long walk through the sand to actually get to the water. What more could you ask for? I would come back and likely will.
Wow! Thank you very much!! We hope to see you again on your next visit!
We stayed one night for new years eve. Room was nice, right on the ocean. the facility is a little older but seemed well maintained. the lobby area was very cold, needs more heaters or something. We would definitely stay at this location again.
Thank you for your review! Yes, sometimes the hotel does get a bit colder during these winter months, however the summer time is amazing! We hope to see you again when the weather warms up!!
Was nice and pet friendly. The front desk was superb. Our room was very spacious. Restaurant was horrible and a waste of money. The location was excellent. Very close to the Aquarium. Right across from the beach. Quiet rooms are over the restaurant.
Thank you for your review! I'm sorry the restaurant wasn't up to your standards and we will pass on this message to the team, so we can do better. We do hope to see you on a future stay!
oceanfront, but only for maybe half the rooms. We booked through priceline for a view room and when arrived were told it was not available, the gave us a room looking over the parking lot and a voucher for the restaurant in exchange. Room was pretty quiet and in good shape except someone had spilled a bunch of coffee in the corner and soaked into one of our bags of clothes. The hotel is a little odd, it is built partially like a hotel partially like a motel. the main hallways are freezing cold and open to the outdoors in multiple areas. The pool and hottub are nice but the hot tub was closed for much of the time because they were supposedly trying to heat it up(we actually saw them putting tons of chemicals into it, so my guess is the water tested bad and they didn't want to disclose that). The restaurant ended up being and ok plus but only because we didn't have to pay. Overall, since we didn't get a ocean view it would have been better to stay away from the promenade and get a hotel that offers more anemities for a better price, but we had already booked and decided to stick with it. Probably will check others before going back here unless we can get a great deal.
Thank you for your most recent review. We have many room types to choose from and hopefully next time you will stay with us in one of our ocean views. The exterior hallways are great features during the summer months with the nice ocean breeze. Unfortunately, during the winter months it can get very cold. We hope to see you again in a future stay with us.
Walked into the room, put my bag on the bed like usual looked at the bed to make sure I don't see anything, saw a bug crawling on the covers. Looked at the other bed, more bugs crawling on that cover. Went back downstairs, told the lady we can't stay in that room. One lady tried to find another room for me but the other lady said because I put my bag on the bed, I cannot stay in the hotel. So basically I got kicked out of that hotel because of THEIR disgusting issue. I went to gather my mom (who's disabled and just drove 5 hours to get there and my niece), the front desk ladies came back and said they will change the sheets for me but that is it. I said I want my money back. I asked one lady for a garbage bag as I didn't want to put my bag in my car at that point, she seemed surprised I was asking for that. I am so disappointed in all that happened!!
Thank you for your most recent review. We are very sorry to hear about the problem with bugs that were found in your room. The hotel immediately took action to identify which bugs those were, and had Orkin come out right away. We can confirm to you that they were not bed bugs, which was verified by Orkin. Being close to the ocean and this time of the year, sometimes bugs do get into the guest rooms, despite our best efforts to prevent it. I have personally reached out to you away from this post, in order to further discuss your stay and would love the opportunity to make this right.
Nice friendly stuff at this hotel. Comfortable staying with kids and pets. Has an on-site restaurant but no free breakfast. Easy access to beach and shopping and dinning. We had the first floor ocean view room. There is a balcony but gated off from the side walk & lawn area which is nice. The room was a bit cold but had a nice imitation fireplace. I will definitely go back this summer.
Thank you for the nice review! We have been experiencing a cold winter this year, which unfortunately gets into our guest rooms. Being so close to the ocean plays a huge part on this, but we hope to see you in the summer when things are much nicer!
I took my family to Seaside last week for a 5 day break and much needed time together. The view is phenomenal facing the beach and ocean, whether the sun is brightly shining or the wind and rain are howling (we had both). The facilities are comfortable, well-equipped and maintained (they have kitchens and newly remodeled bathrooms), and the staff went out of their way to accommodate our special requests (like waiting to clean our room until later in the afternoon). There was some construction noise during work hours, but it was muted and no inconvenience to us. I was also pleased with the quality of the fare from the restaurant (we were lazy and ordered room service one night). All things considered, you cannot go wrong staying at the Best Western Ocean View Resort. We will make this trip again.
Thank you for your review! Our renovation is now complete for the year, and are sorry for any inconvenience you had during your stay. We hope to see you during your next Family Vacation!
My husband and I just returned from our honeymoon and I must share the amazing experience we had. This is the third time I have stayed at this establishment and it certainly will not be the last. We stayed for an entire week and had a wonderful time. We stayed in one of the King Jacuzzi rooms with a beautiful view of the ocean. Since it is December there were a lot of storms and we had a great view of the churning ocean from the large jetted tub. We arrived at roughly ten in the evening still in our wedding clothes. The woman at the front desk greeted us warmly and knew immediately who we were. She checked us in quickly and handed us our keycards which are RFID cards and do not need to be swiped but simply tapped against the locking mechanism. We went up to the room and found that housekeeping had folded towels to make two swans with their necks making a heart. In addition, there was a small bottle of wine and two champagne flutes that were ours to keep! We settled in quickly. The room was clean as usual and the bed was overly soft. I personally found the bed too soft and had some joint problems but it was very comfortable (if that makes sense). The decor of the room is a little dated but pleasing overall. Note: air conditioning is not available in these rooms but there is a fan directly over the bed. Since you are on the Oregon coast you shouldn't need air conditioning anyway. The bathroom was newly renovated but too small in my opinion and didn't have the ventilation it needed. I felt like everything stayed moist in the bathroom regardless of how long ago the shower was used. Also, the lack of shelf space in the shower was disappointing; likely a non-issue for short stays but for us it was a bit tedious. December is the month the hotel does renovations and so we were woken one morning by a table saw which had been placed at the end of the hall right by our doorway. It was upsetting and we complained immediately. I felt the manager did a wonderful job of accommodating us and apologized for the noise and the lack of notification of renovations. After this incidence we didn't have anymore issues with construction but it was present. Just know that if you go in December you will likely deal with construction at the hotel. Our experience at the restaurant was sub-par to say the very least. The last time we stayed at the hotel was in October of 2008 and we ate at the restaurant onsite at least once a day. They had a wonderful breakfast buffet and were always busy. This time around the restaurant was always empty (perhaps because of the weather and the time of the year but still) and there was no breakfast buffet. That makes sense due to the time of year however, the service was unsatisfactory. When we walked in we had to wander to the back to be noticed and our server was absent pretty much the entire time. We could hear here chatting in the back with the cook. This was fine as we were the only customers however, she didn't really refill our water glasses (a serious issue for me) and was generally unfriendly. When we asked her about the breakfast buffet she announced that the restaurant had a new manager who had decided to remove the buffet during winter months. It is available during the summer months. She seemed upset about this fact but did not expand on her comment. The restaurant prices have gone up significantly since our last stay. That is fine, however, I felt the prices were too high considering the competition in town. Considering the service we received and the disappointing quality of the food it is a no-brainier to go to the main drag to eat. I understand that most of this is circumstantial however, I don't feel there is an excuse for poor service and disappointing food. Perhaps the dinner service was better but breakfast needed some work which is concerning because it is the foundation of the day. I would rather see the restaurant closed during December than offer the service they did. Overall, I cannot tell you how nice the stay was overall. It wasn't without its hiccups but it was nice overall. We really enjoyed the level of service we received at the actual hotel and found it to be the perfect honeymoon for us.
Thank you for this very thorough review, we will definitely share this with the team to discuss your stay. Most important, we are happy you had a Great Honeymoon and hope to see you again in the future!
Overall our stay was pleasant. Staff was great, our room was exceptional (including our bed). Walk out the hotel door and your real close to the beach. Pool and hot tub was under renovation. Our slider closet door was broken which was an inconvience. There isn't a breakfast served at this hotel but there is a restaurant on site. We didn't choose to eat there because prices were spendy. Nearby restaurants served fabulous seafoods. I might mention our room was equipped with a kitchenette which proved to be an asset.
Thank you for the kind review. We do have a restaurant on site that does serve breakfast and I'm sorry if there was confusion there. I will pass on this helpful note to our team so everyone is aware of this. We hope to see you next time!
no hot-tub and way too much construction going on. should do one floor at a time. made it very unpleasant for us as guests. If one floor at a time was the case you could have just shut down that floor and no guests would be next door to construction. The outside of the Hotel and it's design is not inviting at all.
Thank you for the review. We're sorry you had to experience some renovations during your time here. We are upgrading our guest room bathrooms as well as re-surfaced both the pool and hot tub. Hopefully you will give us another try, as we anticipate these renovations to be completed by years' end.
Nice property with hallways exposed to the outside temperatures. Fresh ocean air, yet rather cool going down for dinner or breakfast. Nice attentive staff. Friendly and helpful. we will use this location in the future.
Thank you for the kind review! We hope to see you when the weather warms up!!
The Only thing good about this place was the view. The room was pretty standard, except that it had an outside entrance, and the door wasn't sealed properly, so the room never heated up. The wind was blowing and the room kept getting these Arctic blasts through the crack around the door. I couldn't enjoy it. The food at Salvatore's was flavorless and not cooked properly. The staff were not very knowledgable about the area or the holiday schedules of the restaurants in town. I'm not sure how these guys managed to get the Best Western name, but they really aren't living up to Best Western standards.
Thank you for your review. We're sorry you had an unpleasant time with us at the hotel and we're sure we can do a better job. Using your comments, this was passed onto the restaurant staff and the front desk team to be used as valuable feedback. We hope to see you give us another chance in the near future.
We stayed one night on a shopping road trip. The hotel was nice, staff friendly and clean. My kids tried the pool - they did say it was cold. The only other concern was that the common areas in the hotel (front lobby and hallways on the floors) were freezing cold. As in AC on high freezing cold - keep in mind it was November 11 so not warm outside.
Thank you for your review. Unfortunately, this time of the year the hotel can get a little bit drafty with the ocean breeze in the front of the building. Hopefully you will come back to see us when the weather warms up.
Our stay with an ocean view was fantastic. The staff were friendly and answered all our questions and went the extra mile to satisfy our needs. Our room was awesome and we loved the location right on the boardwalk. My wife turns 50 next year and we will be coming back and also bringing our dogs for the stay.
The hotel is great, clean and comfortable, close to the beach...The staff is friendly, helpful & accommodating. Unfortunately, our car was stolen from their parking lot, right from under their noses. While we realize this unfortunate event was not caused by Best Western, there is little done to deter the criminal activity. The parking lot is not monitored, nor does it have any type of security in place (cameras or otherwise), that might discourage something like this from happening. My advice: Look for lodging further away from the Promenade and the crime in that area...You'll find something less expensive and perhaps even a property that invests in the safety of their customer's and their belongings.
We spent a recent Saturday at this hotel while in Seaside. First unless you are familiar with Seaside don't trust your older GPS to find this place. The directions get you to the correct street but you cannot get to the hotel. Use your common sense and turn around and come in from the north side onto 5th street and you will go right into the parking lot. We had an superior ocean view room on the second floor which we pd $ 99.00 for it had a small kitchenette with stove,micro, fridge and dishwasher. The room also had a Murphy bed and small sitting area with sofa. They forced a chair into the corner of the room by the front door which just cluttered up a nice entrance way and made it difficult to bring suitcases into the room with banging into it. The bathroom was clean but small. The view from the second floor looks out into the ocean however there is a promenade which means little privacy if you leave the curtains open to enjoy the view. i would ask for a higher floor for future stays so as to enjoy the view and have some privacy. The bed was a very comfortable king, the carpet did had two holes in it which staff should have fixed. I also found a lack of outlets to be a pain when trying to charge cell phones and laptops. The room was clean and staff was friendly.There is an onsite restaurant which gives a 10% discount to guests. Overall the hotel is pretty good and I would stay here again but opt for a higher floor.
Stay was very good. We didn't have any problems with our dogs other than the continual rain. Only problem was the bath drain which was very slow. Weather was not good but did not affect our stay. Food at the restaurant was mediocre.
It had been several years since we last traveled this portion of Hwy 101 in Washington State. It is still as interesting and beautifull as we remembered. There were a few more accomodations than the last trip. We were pleased to fine the Best Western Seaside, we felt secure that it would be upto the Best Western Standards we are accustomed. We were not disappointed. The Staff we met were professional, courteous and quick to respond to any question. Suggest, Spring, Summer, early fall for best travel time. November thru March, beware of SNOW, which can make travel hazzardous. Highly recommended.
The staff at check in were very helpful and pleasant. Our room was in great shape and we did not have a reservation and were offered a discount upon checking in. The bed was comfortable, the shower was great! The room was very clean. We had no issues while we were there.
The hotel was on the ocean. The rooms were ok. The service in the bar was non-existent. The hallways were not heated and had no exterior doors so on the day I was there they were like iceboxes and you would nearly freeze to death getting from the elevator to you room.
Arrived after dark. Our room was seaside and we woke to the sun coming up over the ocean...beautiful, beautiful. Fireplace in room was nice as was the kitchenette. Lovely indoor pool and hot tub. 100% satisfied.
This is the spot to stay when in Seaside, Oregon. Located right on the beach, it is a short walk to the downtown area. The Hotel is wonderful with five levels, open verandas, safe parking, and friendly staff always ready to assist to ensure your pleasant stay.
Wow, thank you so much for this review! Hope to see you again on your next trip.
Check in process was fast with a cheerful and helpful employee. The room clean and perfect for our needs. Great view of the ocean when we opened the curtains in the morning~ was a stormy night which is always fun at the beach. Would recommend this hotel to my friends.
That's what we love to hear! Thank you for spending time with us and hope to see you again!
The Seaside Best Western is a very comfortable place to stay in Seaside. It's ocean front (albeit 200 yards of sand from the water, but that's nature for you), includes a faux fireplace that is nice enough, a comfortable modern bed, decent furniture, cleanliness, a tiny but warm pool and sweet hot tub, and friendly, helpful staff. Overall, it is a bargain in this town which includes too many overpriced rooms. That said, BEWARE Salvatores-the in house restaurant. A room service order of a burger, salad, and two martinis included a Dry burger with a Tiny amount of ketchup, the salad was lacking in dressing (what dressing there was-was watered down thin and bad, and one of the martinis seemed to lack any alcohol at all-presumably so watered down as to lack a flavor of origin. Meh. Ugh. Eat out.
Thank you for the kind review about the hotel, but also we're disappointed by your experience in the restaurant. We will pass this message along to our crew, but also look for a restaurant concept update coming in 2016!
Very nice room with an EXCELLENT view of the Ocean. Don't stay on the bottom floor if you are wanting to watch the Ocean. Thankfully we didn't. The restaurant is outstanding. We had Fish and Chips, Salad and Clam Chowder. Would recommend this hotel to friends.
The ocean views are amazing! So happy you enjoyed it, also loved your comment on the restaurant. We will pass that onto the cooks! Hope to see you again on your next trip
The Best Western Ocean View Resort is a great place to stay if you want to experience ocean viewing and storm watching. It's always clean and orderly with helpful staff. It can be pricey in the summer months, but during the rest of the year the price is reasonable and our favorite place to stay in the Seaside/Cannon Beach area.
Yes, we are a great place to storm watch! So glad you got a chance to see that and be with us during this last trip.
Even off season and slightly overcast/rain this is a beautifull hotel.. Had a in-room fireplace and breath taking view.. Good bargin since it was not great weather but was able to take a stroll on walkway to see the ocean after breakfast. Staff was extremely helpfull.. Had to buy breakfast and dinner was ok but pricey as resturant was attached to hotel but not part of it. They only had 1 wait staff on duty in dining room and bar so it took a bit of time to eat. It would be a great place to spend a weekend in October or November.
Indifferent staff provide a room and a cold water shower at reduced rates. Motel Six is a better bet. I could go on but at least i had the sense to walk to the Shilo Inn for a great dinner with a great view of the beach and the sunset.
We went on a little trip to celebrate my son's 16's birthday. I asked if the room had a view of the beach. I wanted it to be a fun and good stay for his bday. Amber and Victoria (they are super nice) offered boys movies and gave us a nice spacious room upstairs. We bought the s'mores packet (you get a bucket of s'mores making stuff! Marshmallows, Hershey's, graham crackers, fire wood, matches, sticks, newspaper for fire starter) Everything you need. The weather was wet but couldn't have been a nicer weekend for my son and his friend. I want to thank you for taking part in making my son's birthday a memorable day! I highly recommend it for a family get away. We will go back for sure.
We wanted a hotel on the Prom in Seaside. We wanted one with a name we recognized that had a good reputation. Our stay was delightful. The staff was friendly and courteous. The rooms comfortable and clean at a very reasonable price. We would stay here again.
Thank you very much for your kind review! Look forward to seeing you again.
Visited the Oregon coast last July and decided to stay right at the beach in the heart of Seaside. We chose the Best Western Ocean View resort mostly because we are a family of three and they had a room with a king bed and a pull down queen murphy bed for our teen son. The room was fab, with an ocean view from the balcony and a nice walking path from the hotel along the water and to the downtown (just five minutes). Super location and the room was very good. The room also had a full kitchen. Cost was as expected, a little high (around $300 with no included breakfast) but worth it given the amenities, location and view. The room did not have AC which would be my only concern, but it was not too hot that day we were there. Seaside was a nice place to visit. Not sure when we'll be back to Oregon. The hotel itself seems a little older and could use a face lift. Nonetheless, I can recommend it based on location and the nice set up for a family of 3.
Thank you for the review, we are constantly doing upgrades to the hotel and hope you will get a chance to see some of these in your future visit!
Very Clean room. Nice quiet location and plenty of space to move around. Would recommend this as a place to stay in Seaside. Great room for the price. Would stay here again if in the area once again. Stayed one night on a trip from South to North up the Oregon coast.
Thank you for the great review! We look forward to seeing you next time!!
Hotel is on the Prom and close to shopping, the beach and restaurants. Adequate parking and well lit property. Property is kept clean and well maintained. Off season rates are competive. There is a restaurant on premise. All rooms have refrigerators and cable tv.
Thank you for your review! Yes, the location is very ideal for being on the Coast and hope you enjoyed yourself with us. We look forward to seeing you again in the future!
Nice hotel---wave action hard to discern in distance---balcony is nice (not all rooms have one) Two elevators---no longer has gas fireplaces-replaced by faux flames (no heat)--room not airconditioned (302) room sleeps four with Murphy Bed/couch which takes up 35% of room even when stored....Five floors with room configurations different and some ground floor alcoves below ground level---some rooms have different kitchen configurations---Room side-by-side ensuited with 302A and opposite hall is 301 and 301A---Central booking disclosures are inadequate to select room choices/preferences. On-line hotel web does not disclose these differently confirgured rooms (corner rooms) etc. Prominade nearby---six blocks to city central with city parking lot free...Salvatore's restaurant is Italian fusion----no free breakfast at this BW Plus..... Ceiling fan/light has only one setting for each function....
Thank you for the detailed review of your stay. We hope you enjoyed your time with us and look forward to seeing you again!
Although the location is great, the staff friendly and helpful and the room comfortable, the hotel feels just average. We were on the fifth floor and had a nice partial view of the ocean. The lobby is awkward and there is no complimentary breakfast (although there is coffee service in the lobby and coffee makers and small refrigerators in the room) and the mattress had a strange feel to it - although be slept just fine. That said, it met our needs and we would return for another stay.
Thank you for your review! We have many room styles to choose from at the hotel, and perhaps the next time you will try our ocean view. We promise to keep the coffee ready for you in the lobby!
We stayed at the Riverside Inn at Seaside last night (5/5!!! Totally recommend) but they were full so had to move over here. Super disappointed, tiny room with "windows" that faced the hallway, room freezing and heater slow to work. Bathroom tiny. Carpet dirty looking. No comparison to Riverside and more expensive. Very run of the mill hotel. Do yourself a favour and stay at Riverside Inn (boutique, clean, spacious, warm cookies, free dvd rentals, blazing fast wifi, great games room and pool, wonderful continental breakfast, outdoor fire on the river, children's playground-best hotel I have ever stayed at)
Top floor room with a balcony and a FANTASTIC view of the ocean. The rate was lower than we expected. Very good value. Highly recommended. Bring binoculars and camera to capture the wonderful sunset ;-)
Beautiful room. Comfortable bed. Gorgeous view. Jetted tub, also with a gorgeous view! Great bar (I suggest the Long Beach Iced Tea!). We didn't get to the restaurant. Friendly staff. A really nice 2 day getaway. My husband uses a mobility scooter and it was so nice to be right on the Promenade.
Room had a king bed, sofa,fireplace, kitchette with dishes, mini fridge, over size chair with ottoman,patio veiw was the best,and the location on reach of everything , also had a spare pullout bed, the down fall was the bathrooms was a bit small but made up for everything else, front destroy was fast and friendly and our maid Claudia was great she's a keeper she was always smiling and happy, had a great time there and made this our stay enjoyable!! Shout out to best western seaside staff for all you do !!!
Although we did not get the room we were promised (due to a hotel booking site), we enjoyed our stay and look forward to staying there again! We will book through Best Western next time and make sure we are in a balcony room. We had a patio room (bottom floor/partial view) and it was actually very nice. We were able to enjoy a view of the ocean and it was fun to watch people on the promenade. We were spoke to often and was made to feel extremely welcome!
We had an ocean view room with king bed and kitchenette and it was immaculately clean, updated, spacious and comfortable. The fireplace added a nice touch to the ambiance of the room. We enjoyed happy hour on the balcony and listening to the sound of the waves. Had a great sleep as the bed was very comfortable. The hotel is right on the boardwalk and within walking distance to restaurants and shops. We were travelling in the off season in October and felt we got good value for the price of a beach front hotel in such a popular tourist destination.
My husband and I were looking for a decent hotel, on a last minute getaway. We decided on the Best Western after reading good reviews on Trip Advisor. We were not disappointed. The room was clean and the bed was very comfortable. There was a kitchenette that we did not use, but it was very clean as well. We found the staff very pleasant, and will definitely stay there again.
This hotel had an ocean front view and balcony for awesome sunsets. There's also a convenient boardwalk right next to the beach, which we loved. The front desk staff was very helpful, especially when we had a slight problem with housekeeping, which was quickly remedied. The room was comfortable with handy kitchen. Wish the fireplace had been more real.
Front desk staff were extremely helpful getting us a room on short notice. Room was very comfortable, laid out well and the view was amazing. WIFI was better than any of the other hotels we stayed at in this area.
Wow! Thank you for the kind words, and we will pass this message along to the whole team. Hope to see you again next time!
Nice place to stay when traveling with dog....plenty of areas to walk dog. Restaurant adjacent to hotel worked well....Staff friendly and professional. I would stay again when traveling with dog. Plenty of parking on site.
Thank you for your review! We hope to see you again in the future!
We stayed here for 2 nights in a first floor oceanfront limited view room with a patio. Not having stayed here before, I did not realize what that really meant, and although I would stay in this property again, I would not book a first floor room. The "limited" view was because you could not really see the ocean much because of the high sand level. Also, there were a lot of people making use of the prom (boardwalk) and the property is close enough to the prom that I felt that our privacy was compromised. Otherwise I was pleased with our room and the property in general. We had a king bed, a sofa, and a fireplace, along with the other usual amenities, so it was very comfortable for a couple nights. Since we were there on a weekend with a lot of families in town, I was glad that we were somewhat out of the town center, but still close enough to walk to restaurants and shops. They have an onsite restaurant, but breakfast was not included. Everything was clean and well maintained.
Thank you for the review. As the year progress the sand levels do change, but of course we would love for you to stay with us again on a higher floor.
Decor somewhat updated. Oceanview rooms have balconies that have an unobstructed view of the beach and ocean. Higher floors would be better for the view, although our room on the 3rd floor was fine. Our room had a small but adequate kitchenette. Bathrooms are very small and dated with no fans, but do have heat lamps. Bed was fine. There is no A/C, although you won't need it with the cool temps at night and the ocean breezes.
Sounds like you enjoyed your stay with us, yes those ocean views are amazing! Sorry about the size of the bathroom, but hope you enjoyed your stay with us none the less.
I usually use GPS to find a B&W, however there are many times when the GPS indicates a B&W but when I get there it's another Brand. B&W should make sure that GPS has good information. You're not getting some business out there.
Thank you for the insight on your GPS troubles, we will pass this message along. We do hope you enjoyed your stay with us and would love to see you again!
very nice hotel on the Oregon north coast. Seaside is a perfect place to stop for a night, and has a nice area for shopping and eating. Hotel very reasonable, quiet, comfortable, clean; good WiFi. It's on the beach in a great location, with outdoor parking, and close to restaurants; have breakfast at the nearby Pig N Pancakes (have the blueberry pancakes).
It appears all rooms face ocean, but our room was attached to an ocean room and looked out at a wall and the walkway. We were told an ocean view would cost $30 more. Why not advise that when we had made reservation? Room was tiny. Had to step around toilet to shut the bathroom door. Noisy from all the walking outside. Would not stay here again.
This hotel is perfectly located, with a beautiful view of the ocean and an easy, short walk to restaurants, shopping and entertainment. The view of the ocean from a balcony was perfect, the fireplace in the room added ambience in the evening. Staff is friendly, professional, and knowledgable about the area.
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