Best Western Plus iO Hotel,  Schwalbach

4.0/5  - based on 143 guest reviews.
Graf-Zeppelin-Strasse 2, 65824, Schwalbach, Germany - See map
+49 6196999590 +49 61969995999



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 143 traveler reviews
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The Best Western Plus iO Hotel offers 291 elegant and comfortable rooms. Each room has an air conditioning device and is equipped with cable television and telephone. Our fitness room is usable free of charge and offers a fantastic view over the skyline of Frankfurt. The hotel is conveniently located close to the Autobahn (drive time approximately ten minutes) and very centrally located to the city center (distance approximately 1. 5 kilometers). Our reception is staffed 24 hours a day. Free Internet access (W-Lan) is guaranteed in the rooms as well as in all areas in the hotel at all times. Free parking is available for our guests. We have five modern and flexibly combinable conference/event rooms. You are more than welcome to celebrate your family or company celebrations in our hotel. It is our express target to convince our guests with our professional planning, organization and realization. Fill up your energy and enjoy your rest spending some time in our restaurant enjoying some delicious food and excellent wine. We are a Non-Smoking hotel. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 143 guest reviews
Certificate of Excellence
Business Business 121
Couples Couples 4
Family Family 4
Friends getaway Friends getaway 0
Solo travel Solo travel 2
Sleep Quality
Best Western Plus iO Hotel,Schwalbach
  • 4
    « Hotel »

    Hi to all Really clean and relax hotel. Employees giving good service. You just ask and they to their best. Hope to stay again Relax and enjoy here I'm sure that you will be satisfied after the hotel...

    « Well located business hotel »

    Located near the station and 3 stops from the messe. The hotel is reasonably priced and offers clean and well appointed rooms. Breakfast is excellent and the bread is awesome. All staff encountered were friendly and enthusiastic in their service. There are two minor complaints - firstly the weather was really un-seasonally warm and the room aircons could not keep up and secondly while wifi is good it drops as you move around the hotel

    « My wifi worked ! »

    I've seen mixed reviews for this hotel. I was really happy with it. Had an extra large room as I had a visitor staying at the weekend - so double beds were required. The rest of the week was a work trip. Staff were lovely , especially on reception. I thought the food was excellent, particularly the steaks. The wine was very reasonably priced for a hotel. It was easy to walk to my office in Eschborn, about 8 mins walk. In a taxi it was between 25 - 30 euro to both Frankfurt centre or to airport. My wifi worked really well, and as a single female traveller I felt very safe in the hotel, and comfortable sitting in the bar and restaurant. I would definitely stay here again, and my German colleagues also recommend it for food (and eat there themselves).

    « Confortable, good service. »

    I loved this hotel, it is comfortable, the service of the people is very good. The Restaurant also is very good. A good breakfast, nice place. The pillows was very nice. Just the water is very expensive. It is better to get it in the supermarket.

    « Stay away if you are used to US Standards »

    I am used to US standards. This is by far the worst hotel I have been in 8 years. AC doesn't work, there is no silverware and dirty plates in the kitchen, room services doesn't show up, WIFI continually disconnects (in addition to very poor network signal, so you basically are without internet here). The hotel looks like the last investment has been made when Erich Honecker was still ruling in the East. Terrible

    « A lot of bunnys »

    That's what I would recomend the hotel for. There are a lot of them outside and you can see them running in the grass. The hotel is average, rooms are the right size, breakfast is quite good. Unfortunately the free wi-fi is almost non-existent. A whole weekend in the hotel, with no wi-fi at all.

    « Awesome food, large room, very very slow internet at rooms »

    Pros: Food in the restaurant is really good, waiters are friendly. There is an Arboretum in the neighborhood. Although there is no information in English at the entrance, the atmosphere is astonishing. Cons: The Internet service in the rooms is very very very slow and unreliable. You need to visit the lobby to access a faster internet.

    « Great price for what you get »

    I was impressed with the facilities of this hotel in relation to the rate. The gym was significantly more extensive than most city hotels I stay in. The location from my perspective was perfect as the office is across the road. The room service was decent too and not overly priced either.

    « This is best value for money »

    This hotel is a business hotel with clean, fit-for-purpose rooms. The Wi-Fi is working at good speed which is fundamental for a "business" hotel. The gym is well equipped albeit small but with a fantastic view of the Frankfurt skyline in the morning but particularly in the evening. The breakfast buffet with special ordering of fried eggs, bacon, omelettes etc... is excellent value for money. What really makes this hotel a perfect business place is a no-hassle environment, diligent staff, a bar with wide screen football but not too loud and very good cocktails also on happy-hour, flexible restaurant times starting at 6ish and into the night. You should really not underrate the kitchen here their "corn soup" is to die for, so is their "Goat cheese salad", there "Tuna tartar..." Let's say they gave it an excellent thought and it was absolutely worth it. I will stay there anytime but if you have to work in Frankfurt then the commute is not optimal...

    « Wonderful place wonderful service »

    This hotel was beautiful. Very clean and modern and the staff was always there to help you with anything. They all spoke excellent English and were very informed about all the things we asked about. Made us feel like the most important guest in the hotel each time we interacted with them. Restaurant menu is very limited but there are so many good places to eat around there. Schwalbach and Escborn is a little was away from the big cities but an easy drive or train ride to everywhere. Thank you

  • 2
    « Is this the German quality? I do hope not... »

    At the check-in there was nobody, probably everyone busy watching Bayern-Benfica match. Then I spent five minutes on the phone trying to explain what ?same day laundry service? is. Finally I've been told ?we can try our best, leave it in the morning and we will try to return same day? (!?!?). Or you have the service or you don't have the service. What does it mean ?we will try our best?? Being on the road for business reason what I do expect from a business hotel are basic services and laundry it is. Room is clean but few towels, I scare to call reception to ask for more, I can't imagine what answer I can get.

    « Great hotel for business trip »

    I stayed at the hotel for 4 nights. The room was comfortable and the food especially breakfast including coffee was tasty and good value. The WiFi connection generally worked with few interruptions. My particular room on the 5th floor was quiet. The outside environment is fairly commercial however there are stores and restaurants within walking distance. The staff were friendly and ordered taxis on request.

    « I must have been really unlucky on my stay... »

    I often travel to Frankfurt on business, and even with our office located in Eschborn I usually prefer to stay downtown, but with a few late nights in Eschborn expected this time around, I thought I would stay in Eschborn. The iO came recommended by a colleague, and the reviews here show it to be a good choice, so all I can say is that I must've been monumentally unlucky with my visit! I'll stick to facts with no rhetoric: 1. The hotel is NOISY. The doors slam, and can't be soft-closed, which means the noise echoes through all the nearby rooms whenever somebody closes a door. When I was there they were doing some sort of maintenance that demanded heavy duty drilling, which again resonated through the hotel and made it impossible to grab any sleep. This drilling work was performed during daylight hours, but having arrived after 11 hours door-to-door, with no sleep and with 7 hours of jetlag to deal with I really wanted to grab a quick nap on arrival but had no chance. Likewise when I had a very late night and wanted to lay in bed until around 10am the next day, the drilling made it impossible to have a lie-in. And, yes, I travel with earplugs but both the slamming doors and drilling made a good sleep impossible even with them. 2. The WiFi service was utterly unusable. It went down entirely for over 8 hours while I was there, not providing any internet connectivity at all, and when it was up I found it completely unusable and ended up spending over US$200 on data passes to make up for it. And when I talk about "unusable" I don't (just!) mean it was impossible to stream Netflix, but even downloading relatively small files from a web server was impossible, often with a download speed of less than 1KB/sec! 3. The restaurant and room service were both unavailable, with no notice. I had the misfortune to be there overnight Friday and Saturday, and the hotel literature in the room explicitly says that the restaurant is open 5-10pm at weekends but there was no food to be had when I wanted it on Friday evening! Look, I get that I was probably the only person in the hotel and it doesn't make financial sense to open the restaurant just for me, but for the love of God at least tell me that the damn place is shut! There are a million ways I could have dealt with that if it wasn't sprung on me the moment I wanted to actually eat at 8pm... instead, I ended up with Burger King in my room after speaking with very unhelpful staff (perhaps unhelpful because he was the only staff member who actually had to stay!) telling me that the restaurant is shut at weekends. 4. I couldn't trust reception to call a cab. Long, dull story, but the crux of it is that after one bad experience - their fault - that left me sitting in reception for over 30 minutes, making me late for a dinner meeting, I started calling taxis myself. I'll be heading back downtown for my next trip.

    « Frequent visits - never dissapointed »

    + Helpful reservations team - quick email response + Efficient and kind reception staff + Clean and quiet rooms + Nice breakfast; always plenty of choice + Solid gym - Wifi is free, but really slow during evening peak hours

    « Great stay »

    Stayed for one night, great stay! Restaurant is really good, dinner was delicious! No need to go out! Clean room, friendly staff. Quick check in and check out. Definitively would stay again! Wifi worked well.

    « Good for business trips »

    It's a great hotel, especially if you are not a German speaker. Every member of the staff speaks English and you have no trouble getting along. They always greet you with a smile and a pleasant attitude. The staff is also eager to help you in any issue. This place is ideal for business trips of around one week long. In case of an longer stay, I advise travelers to avoid the laundry service. You can find cheaper service in Eschborn. Breakfasts are excellent, but dinning menu is not that wide. Overall good impression.

    « The Best in Eschborn »

    Having stayed in Eschborn numerous times for business, I believe BW IO is probably the best there is in the area. I've stayed at the competition and believe that: 1. Dinning is a better experience than the competitors 2. Hotel bar is friendly and inviting 3. Rooms are comfortable Of the things that could be improved: 1. Internet connection could be better 2. continuity of staff would increase service levels 3. Better pillows would help!

    « Good clean hotel suitable for Business »

    Spend a couple of weeks here last year on Business. The hotel is located next to a couple of large furniture outlets and a dual carriageway so not the easiest place to get to unless you have a car. Taxis generally know where it is as long as you remember to say "ee oh" for iO ;-) Best to get a card from reception to be sure. The rooms are a good size, clean and functional with good lighting. There is no wardrobe (just a rail for hanging clothes) and no in-room safe. There is however a iron in each room. The staff are polite and professional and speak very good English. No complaints there. The gym located on the ground floor is pretty good and larger than average. The restaurant, although large can get very busy as the Hotel tends to get large parties staying over. That said the breakfast is very good. There are a two things that need attention though. 1. The restaurant is good but has a limited vegetarian menu. This seems to have changed since the last time I stayed there in 2013. However the quality of the food is very good. 2. The restaurant closes early on the weekends to if you arrive on a Sunday it'll probably be shut by the time you arrive. As there are very few options nearby (apart from a Burger King about 5 minute wall away) so be prepared! 3. The rooms can get uncomfortably hot during the summer. Something needs to be done about the AC - it's the hottest Hotel I've stayed at! So overall I would say this is a good Business Hotel for the money but be prepared to travel as there is not much around and dining options if you're vegetarian are limited. In all other respects it's a very good hotel.

    « Typical but spacious business hotel »

    Stayed here for one night in combination with Frankfurt fair. Large free car parking, not so far from train station with direct connection to Frankfurt centre or fair. Hotel room was large and clean, but room decoration was rather monotone and basic. Breakfast was very good, all you need in a spacious area, you could even sit outside for breakfast

    « Nice Interior, Unfriendly Staff »

    This Best Western is one of the nicest I've been too. The public areas, the conference section as well as the restaurant are very inviting and spacious. The guest rooms are large and feel fresh. Also, the bathrooms are very nice and feature large showers. However, the best hardware won't compensate for curt and unfriendly reception employees. Don't think that I'll ever stay here again.


Getting to the hotel ...

All directions
·From: West. Take the exit on Highway A66 Eschborn and turn left onto the Sossenheimer Strasse in direction Eschborn. At the next traffic light turn left into the Elly-Beinhorn-Strasse. At the roundabout take the third exit. After approximately 200 meters turn left into the Graf-Zeppelin-Strasse and the Best Western Plus iO Hotel.