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Best Western Plus Hotel Bahnhof, Schaffhouse

4.5/5  - basé sur 158 notations.
Bahnhofstrasse 46, 8200, Schaffhouse, Switzerland - See map

The Best Western Plus Hotel Bahnhof is a modern four-star hotel centrally located in Schaffhausen. Our hotel is situated just opposite the railway station, close to the pedestrian area, shopping and business facilities. Start your day with a complimentary full breakfast. Our rooms feature a remote control cable television, desk/work area and a mini-bar. A city tax of 2. 20 CHF per person per night is not included in the rate and is to be paid directly at the hotel.

Best Western Plus

Hotel Bahnhof

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Hotel advantages

  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 158 guest reviews
NOTE ISSUED
Excellent
81
Very Good
58
Average
15
Poor
2
Terrible
2
REFER TO NOTICE
Business Business
70
Couples Couples
39
Family Family
24
Friends getaway Friends getaway
14
Solo travel Solo travel
7
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A wonderful welcome"

5
02/07/2018

The reception that we received could not have been better. There were good areas in which to relax and enjoy a drink The bedrooms were awesome, spacious and very well decorated however a shower curtain in a modern hotel bathroom is somewhat out of place.

"Excellent overnight stay"

5
30/05/2018

I stayed here by chance being delayed by over 3 hours on my flight from London to Zurich. Due to the lateness I was unable to make my planned overnight stop in Germany. Found this hotel by chance when checking a couple of apps and it was a great find. The hotel is conveniently located opposite the railway station in the centre of town. Rooms have recently been renovated and are furnished to a high quality. The room I stayed in was also large. Breakfast in the morning was equally as good. There is also a private garage a few minutes walk down the road. A real find and very competitively prices. If in the area again I will return!

"Good hotel in front of train station"

3
02/01/2018

I stayed at best western plus hotel Bahnhof for one night. The hotel is conveniently located in front of the train station, walking distance from the center of the city. I found the room nice, not too big but not even small. Of course cleanliness was at a good level. I recommend it.

hotelbahnhof, Geschäftsführer at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"My second favorite hotel room.."

5
31/12/2017

I stayed two nights in this hotel for business. It is located conveniently across the street from the train station as well as a bus stop. This hotel was chosen for those reasons, as well for its close proximity to the office I visited during my stay. The hotel has a rich history, which they proudly display in the form of tasteful artwork located throughout the building. The service was absolutely perfect. Everyone was friendly and professional. They even gave me a small bag of cookies with a hand written note wishing me safe travels and a happy holiday. It is a small hotel, which I liked. There are many stores, restaurants, pubs and such within a short walk. The Rhine River is close by as well. Much to see and do without the need for a taxi or bus. I stayed in room 303. It faces towards the train station and a busy room. With the windows closed, I could not really here the noise outside. However, I opened the two windows and let the fresh air and the sounds of the city in. The windows actually opened all the way. Most hotels only allow you to open a window a couple of inches. I loved that I could open the windows all the way and enjoy the sounds of Schaffhausen. There is a speaker in the bathroom that is connected to the t.v. in the room. Within minutes I had Swiss jazz music playing through the t.v. and bathroom speaker. It was awesome! Room 303 has only two areas. The living/sleeping area and the bathroom. I was reminded of a small room I stayed at in New York, a long time ago. The shower was one of the best showers I have used. The bathroom looks a bit more modern that the room and the water pressure was fantastic. After a long day, a hot shower to jazz music was heavenly. I really enjoyed my stay in room 303. I liked people watching from my windows. The room was clean and comfortable. Over the decades, I have stayed in many different places. From the Ritz to a mom-and-pop bed and breakfast. So far, this room tops all of them except one. So far, nothing has beaten my stay at in room 2363, in Jambo House of Disney's Animal Kingdom Lodge. But then, it is nearly impossible to match Disney. :) The breakfast was the typical breakfast buffet you would expect. The area was clean and the food was good. So far the Radisson Blu in Antwerp still has the best breakfast offerings in my opinion. Even better than what Disney offered. If I am back in town, I will not hesitate to stay here again. Hopefully in room 303!

hotelbahnhof, Geschäftsführer at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Excellent Location and super helpful staff Elena!"

5
18/09/2017

The hotel is in an excellent location, so near to old city and to the Rhine falls. The breakfast spread was superb and so many choices that cannot be found in most hotels in Europe. Elena who works the afternoon front office shift is super helpful and friendly. She made a difference to my stay at the hotel.

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Great Surprise"

5
09/09/2017

We researched this hotel quite a bit and were surprised how highly it was rated everywhere. We have stayed at hotels near train stations before and most of the time they are basically OK. Well this hotel deserves the ratings it gets. The location is perfect if you come by train and it is right on the edge of the old city. The rooms are spacious for a city hotel, wifi actually works well, and breakfast is quite good. We would certainly stay again and recommend it to anyone.

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"A nice hotel conveniently located to stay and to move around"

5
09/09/2017

It is located conveniently just across street from train station where the major bus routes have the stops to take you to anywhere of entire Schaffhausen including to the famous Rhine Fall. The old town is right behind the hotel and Rhine is just near by, and there are loads of shops and restaurants for the convenience of stay. We were being kindly up graded to a superior room which is a kind of corner room on the top floor, bright, clean and simple, pleasantly comfortable Swiss type. The room also with aircon that is definitely an extra luxurious enjoyment at northern area of the country in a warm and muggy summer day. No issues of beds and pillows as well as mattress support which allowed us to have solid sleeps. The bathroom could be called huge in the comparison to other hotels we stayed in about our two-week travelling in Swissland, water pressure and temperature steadiness both were good and their herbs toiletries we just loved. The breakfasts included with room were superb many items to choose from like the variety of cold cuts, different ways cooked eggs, freshly baked breads and pastries, juices and that mamzing cappucino coffee machine could make all kinds taste of coffee you wanted. Their croissants and smoke salmoes were surprisingly good that we had never tasted at any breakfast in our woldwide travels for years, of which was so crunchy outside soft layers inside and the meat texture so rich and oily but not salty so yummy, we had missed them since then. Check-in and out went through smoothly without any problem, the young ladies Andrea at front desk and Dominique in the breakfast room we met were outstanding, both helpful, attentive and accommodating who are the great staffs of the hotel. Would stay again without hesitation if to be in Schaffhausen.

hotelbahnhof, Geschäftsführer at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Great location, staff super friendly and helpful, room was comfy, bathroom clean"

5
05/09/2017

Room was great, very clean and shower the best I have so far in Europe! Breakfast was great. Staff very friendly and helpful especially when I needed a Swiss power adaptor! Parking was ok... expensive but they let you park out the front to load your luggage and then you can park down the road at an outdoor parking area per hour. Schaffhausen is a little hidden gem..... I would never have come here if it wasn't for Lonely Planet recommending it. Lovely little town. The hotel has a great map with a walking tour marked on it.

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Right at the Main Station, easy walk to old town and Munot"

5
17/08/2017

Very good Hotel, a bit overprized Close to Shops Close to old town Coffe Maschine free in room with coffee/Tea very large Breakfast buffet with fresh fruits etc. Many newspapers to read Reception are a bit awkwad with steep ramp I liked the black and White old Posters/Photographs on the walls in the coridors/rooms

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Business Classic"

4
10/08/2017

Typical Business hotel. Very friendly staff, very good breakfast. I have been there already several times and it has always been absolutely clean. Location against Railway station is perfect - without any disturbing sounds during night.

"Very Good Alternative for Airport. Great A/C in Summer. Attentive Service."

5
22/07/2017

We have flown out of ZRH dozens of times. Sometimes stay at Kloten, but prices are high there (even for Switz) and A/C hard to find at a reasonable price. Tried Schaffhausen this time and can highly recommend the BW Bahnhof. Our relatively large room and bathroom were business-like functional. Most importantly, the A/C was great. Room was dead silent and cool even though facing the Bahnhof and with outside temperatures of 90 plus. And with windows closed throughout the building there is an added bonus, no flies! (often a curse while eating, sleeping etc. in Europe in the summer). Breakfast was quite good with the usual extensive assortment of cheeses, meats, eggs, rolls, etc. Staff was very helpful, for example arranging carry-out coffee and rolls because we left early on the last day. The train is literally across the street and takes 45 minutes and 25 SFr to the airport, in other words only slightly more than from Zurich. As for the city of Schaffhausen, it is well worth a visit of a day or two. Though its surroundings are not as impresive as the more touristed cities (no giant peaks or impressive lake etc.) the old town is extensive and quite interesting. Lots of good restaurants too. The hotel is very convenient to the town. Though European Bahnhofs sometimes attract unusual people, the station at the relatively small town of Schaffhausen seemed relatively quiet and safe.

"Relaxing and comfortable"

5
25/06/2017

It was our first time in town. All the staff was so warm and nice with us at our arrival. Since we came earlier than expected, they kindly offered us to drop off our lagguages and car. After visiting the town, we have got a great surprise by getting a room upgrade to a suite. Excellent service and great hospitality, very comfortable. Nice experience.

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Interesting historic town"

5
17/05/2017

Old hotel that has been tastefully modernised. Very convenient for transport links. Comfortable spacious bedroom with pillow menu. Excellent shower. Everywhere was spotlessly clean. The breakfast choice was limited but freshly prepared. Very near to river Rhine and there is a footpath along the river which leads directly to one of the main local landmarks- the Rheinfall,the largest waterfall in Europe. This takes about an hour. Local buses also pass near to the Rheinfall

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Excellent hotel (shame about the locals!)"

5
08/05/2017

We stayed here for two nights at the start of our trip round central Europe. This hotel - as you might expect from the name - is situated ideally for local transport links. There are issues with the location which I will cover later in the review. This is an old hotel that has been modernised, so that interior is very modern, and almost indistinguishable from thousands of similar establishments across the world. The WiFi is excellent, the breakfast is very good, and the staff are friendly and efficient. Our room on the top floor was perfectly clean, very big, with a rooftop view across the back of the building. The room had a Nespresso machine - great for coffee, but - hoteliers take note - dreadful for tea, as it does not boil the water! My travelling companion noticed a fair bit of noise about 2am, presumably, from the main street, but the bed was such that I slept through it! I doubt that there would be much noise in rooms at the front of the building as the road in front of the hotel is for buses only. The hotel is situated at the top of a short flight of stairs from a lower level passageway that connects the station subway to the town centre. Both evening we were there, there was someone quite openly selling drugs at the top of these stairs - effectively outside the hotel door; the station subway is the main evening hangout for the local youths, which made it very intimidating to pass though - the only reason though that you'd you'd use this subway in the evenings is to get to the convenient local supermarket. This is probably the best hotel in Schaffhausen all things considered, and Schaffhausen is a lovely town.

hotelbahnhof, Geschäftsführer at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. Schaffhausen is a small town and very safe. I am a bit surprised by your statement that you have seen someone selling drugs in front of the hotel as we have never seen nor heard about people dealing in this area. But we will have an eye on it. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Spacious & clean rooms, helpful staff "

5
12/04/2017

Our family stayed in a triple room that had a Murphy bed for the third bed. It was spacious with a desk, couch, and walk in closet. Great extra touches like a personalized note and a welcome gift of chocolates, apples, and a bottle of water for each person. I had communicated via email to confirm the triple and received prompt responses. Hotel located across the street from train station, but we did not hear the noise from our room.

hotelbahnhof, Inhaber at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Very good hotel"

4
22/02/2017

Stayed here on a Wednesday night and had a very nice experience. The receptionist was friendly and helpful. The room was clean and fully stocked with mini bar and snacks for purchase. The breakfast room was large and the selection was very good. The bathroom was clean and there were lots of mini products such as shower cap, etc. which was helpful. The hotel is also on a main road with parking just outside the building. Very easy to find. Overall a very good experience.

hotelbahnhof, Manager at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Great Hotel in all aspects"

5
20/12/2016

Clean, modern, spacious room, with all furnishings, fittings and inclusions in perfect order. Staff friendly and helpful, great location. Only wished we could have stayed longer. Would highly recommend.

hotelbahnhof, Manager at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Good Hotel, Good Pricw"

4
11/11/2016

This hotel was on a street was very confusing. Cars are not suppose to be allowed on the street, unless you are checking in/out only. We were unfamiliar of the location of the hotel and actually got stopped by the police. After explaining why we were on the street they told us it was okay but only for checking in. The rooms were clean and good size. Breakfast was included in the price and it was great! Not just a continental buffet type but nice hot breakfast foods and great choices and different types of coffees. We were one street from the main shopping area so was able to walk to restaurants and stores.

hotelbahnhof, Manager at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Convenient if arriving by train"

5
09/11/2016

A very convenient location when arriving by train. The hosts and staff were very friendly, helpful and welcoming. Our room was clean and a good size, with a comfortable bed, and a very good breakfast was provided. Our adaptor for our electrical appliances is the standard European variety which would not fit the recessed Swiss electrical sockets in the room. However, suitable adaptors are available for loan from reception. Would we stay at this hotel again if visiting Schaffhausen? Yes, most definitely.

hotelbahnhof, Manager at Best Western Plus Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Stayed before flight"

4
03/11/2016

I decided to stay here the night before a flight out of Zurich after a long business trip in Germany. Booking was a little difficult until I called. The young lady was very, very helpful. In fact she was there the next night when I checked in. Since I had to leave very early, she offered to pack me some breakfast items. It's this kind of service that makes this place really stand out. The room was very comfortable and I slept very well. The parking garage was a little difficult to find for me, but again I was very tired. In all, an excellent stay and experience. I hope the owners read this as they should look up who was working the night of Oct 22, as this lady was amazing and should be told so.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Best Hotel in Town"

5
30/10/2016

I've stayed here a few times and the recent renovation has made huge improvements. The hotel is clean and centrally located. The rooms are large and have good heating and cooling which can be important depending on when you are there. I've been in summer before they had A/C and you had to open a window which brought in noise. Now they have A/C and it is great. Bathroom clean and large. Breakfast setup has lots of choices and very good. Can't beat the location in town. Close to everything!

"Very nice hotel across from train station"

4
20/10/2016

It was a fine stay, good location and very clean. Despite other reviews about being very noisy , we did not have any problems with noise. Yu can hear people talking in the street but it was not too bad. We had a third floor room facing the street. The beds are very comfortable. Breakfast just ok per my taste , nothing gourmet or anything like that. I will stay there again if needed because of the beds and the cleaness of the place and the location.

"Nice hotel "

5
05/10/2016

We were pleasantly surprised with this hotel. The room was nice and clean. It had all the necessary things for a traveller and the staff prepared a very welcoming surprise for us for our honeymoon. The breakfast was very nice and provided a nice variety of cheeses, breads, sweets etc . The only downside ( and that's not an issue) is that the parking is 3 minutes walk away. It's close to train and bus station so travelling is very easy. Very recommended.

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Great location, directly across from the train station, convenient and quiet."

4
02/10/2016

Great location, directly across from the train station, convenient and quiet. No car or taxi needed here and public transportation frequent buses are directly across the street. Nice modern hotel and air-conditioned. Note; they give a AAA member discount but, suprising you must have your membership card with you in order to get the discount.

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Good Hotel and Great Location"

3
13/09/2016

I recently stayed here for a couple of nights whilst on business at Schaffhausen. The hotel is ideally placed right next to the railway station and is also a short walk to the river (definitely worth a stroll if you have time). The room are large and the fittings are decent (also clean which is always good). The bed was comfortable (although some of my colleagues disagreed) and the staff very helpful. The breakfast was typical European fare and was pretty good. The only complaint was that there was a bit of noise (i was at the back of the hotel by request to avoid noise and could still hear it so front of house must have been very noisy) and my view of scaffolding wasn't great in such a picturesque city (although that was my fault - see above). All in all a good hotel for the price! (also free Wi Fi - very good!)

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Great location "

5
04/09/2016

Our first destination in this year's Switzerland trip. We landed early in Zurich, caught the train to schaffhausen and found the hotel bang opposite to the main station. Since we reached earlier than the check-in time, we left the bags in the reception and went for a stroll around town. They had our room ready with our bags already placed in the room when we got back after about 2 hours and to our surprise, they gave us a complimentary room upgrade. We were so thrilled. The room was big with a living room that had 2 foldable wall-beds. There was a nespresso coffee machine too that we loved! The bedroom was cozy and the bed comfortable. Bathroom was clean and spacious with a bathtub+shower and there was an additional small bathroom with a toilet & washbasin. So this room would have been very comfortable for a family of 4/5 but we were even more comfortable!! Breakfast was very filling and good- in addition to the usual cereals, eggs, bread and coffee/tea, they also had fresh fruits, cold cuts, salmon, fried sausages and scrambled eggs. Overall we were really pleased with the room, service and hotel. Highly recommended :)

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"See Schaffhausen"

4
23/08/2016

Excellent location from which to visit Schaffhausen and neighboring communities. A short walk to local sights, dining and shops. Friendly staff and reliable internet. I would highly recommend this hotel for anyone visiting the area.

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Fabulous"

5
25/07/2016

Wow, this was a really nice treat to end our stay in hotels on our trip (we went to stay with family after this). It was so swish and large and clean. They were very accommodating and offered us lots of help finding places to eat and sights to see.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Another great visit, with a small hitch at the start."

4
11/07/2016

Having reviewed this hotel last year, with a top rating, I was interested to see if it had changed. This time on arrival, we were first offered a small back room on Floor 2 that was quite dismal and lacked space. This level of room is barely three-star quality, and not aligned with the hotel's four-star rating. However, the friendly Reception staff immediately offered another room on Floor 3, which was significantly better than our first. It was an upgraded room and it was excellent - colourful, bright, roomy and with a pleasant large bathroom. Thereafter, our stay was very pleasant. Looking in open doors along the corridor, we could see that, on the third floor, all rooms seemed to have the same bright, welcoming red carpets and nice furniture, though our corner room was larger than the others. It was well-cooled by air-con, on a very hot summer day. I was concerned that our room, overlooking the station and a main road, would be noisy during the night, but we heard nothing at all. I would only suggest that the hotel provides better screening from summer morning sun and street light, because having gone to bed at 1:30 am, I could not sleep beyond 6 am - a minor inconvenience only, because that is a wonderful time to get up and explore the lovely historic Schaffhausen streets and riverside, which are rather busier in daytime. Worthy of special note in this hotel is the excellent breakfast buffet, served in a comfortable, quiet room. The buffet offered a large variety of food, with hot options such as two kinds of cooked eggs, crispy bacon and pancakes. The fruit selection was fresh and expansive. Overall, everything I said in my first review is still true and the unfortunate first offer of the small, dark room was quickly forgiven, though this alone accounts for my deduction of one star. We will stay here again.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"An excellent choice in Schaffhausen"

5
16/06/2016

My hotel experience offered a dependable, courteous and helpful staff. The breakfast room was welcoming with a wonderful breakfast arrangement and assortment. The hotel is close to the train station and central to everything.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Excellent Breakfast and Friendly Service"

5
13/06/2016

This was my second stay in the last 3 years. And I have seen many useful improvements. More English TV channels and newspapers in English than when I stayed there in 2013. The rooms are small, modern and functional, but most rooms in Schaffhausen are small. Perfect for a business stay. The location right across from the train station is also a big plus. I would stay there again.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Incredible good service!"

5
11/06/2016

Incredicle good service on my one night stay this week. Besides being greeted very warmly and a very nice room, the staff also helped me out very readily and did not scare away from much effort when I lost the pendant to my necklace! Also: Hefezopf zum Frühstück! :-)

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Excellent experience"

5
08/06/2016

The people were kind, collaborative. The room was very fine and clean. I have even proposed a free room improvement and I have enjoyed it. The place is located centrally in Schaffhausen next to transportation services.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Business"

5
06/06/2016

Super great location! Very clean and quite spacious for this level of hotels room. Great breakfast and very friendly staff. They helped me with the luggage storage after check-out. Umbrellas are available when raining. Plug adaptor with no deposit! Nothing to complain about.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Excellent hotel and Excellent Service"

5
24/05/2016

I was staying in Schaffhausen for business and in the past I have stayed at other more expensive hotels but I was pleasantly surprised with the quality of this hotel, I understand it has been recently refurbished, and the staff were very very helpful, nothing was to much trouble. Thanks it was an excellent stay.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Family Weekend Break"

5
10/05/2016

We had an excellent room for a family - very spacious for beds, living area, clothes and bathroom. Excellent service. Very helpful. Lovely breakfast. Plus very quick to send on a forgotten charger. Not to forget a great location for exploring the town and public transport if needed.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear you felt "at home". I did let Mareike and Andrea know that you specially mentioned them in you feedback and they were really delighted. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Excellent customer service"

5
08/05/2016

Hotel is near from a strategic area, good restaurants and shopping area. The breakfast is very good. It is not allowed smoking into hotel (it is very nice). Hotel is in front of the bus station. To Simplify, I recommend everybody.

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Exceptional Service!"

5
30/04/2016

This hotel has the best customer service in Switzerland! Every request is met with a smile and nothing is too much trouble for them. The location is great being right across the road from the train station and also being close to many shops and restaurants in the pedestrian malls. The hotel staff are happy to make restaurant reservations for you. The view from our room was sensational, see the attached photo! Breakfast was fresh and tasty with a selection of hot and cold choices. Thoroughly recommended!

hotelbahnhof, Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear that we could fulfill your expectations. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"My Business Trip to Switzerland"

5
26/03/2016

The Bahnhof is a clean and comfortable hotel with great facilities. I would like to make special mention of Andrea and Mareike who went out of their way to make us feel at home and met our special needs always with a smile. When you are away from home and need a friendly smile and a chat this is very comforting. I can't wait for my next visit! I will be recommending it to our hosts and my business.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. Great to hear you felt "at home". I did let Mareike and Andrea know that you specially mentioned them in you feedback and they were really delighted. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Convenient and good"

4
17/01/2016

Located directly across from the station and a few metres from the delightful old town this is a good option when visiting Schaffhausen . My room was modern clean and well equiped . Wifi was included as was breakfast . For a short stay this could not be bettered although the Rhine is a short walk away . The breakfast buffet was good and the staff were friendly and efficient . The hotel lacked s bit of character but for s short stay in a business trip it was ideal . I faced the old town street and there was some street noise but not intrusive .

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Hotel is in city center and walking distance to great food and sights."

2
17/12/2015

The hotel was outdated and could use a renovation. However, the staff was great, service was good and the hotel is located in a prime location to the city center. So many places to shop and eat and drink. I spent a few weeks here and really enjoyed the feel of the swiss village. The town is filled with shops and great vendors on the weekend. I highly recommend a vist to Schaffhausen.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear guest Thanks for leaving a feedback. Unfortunately i think that you left your feedback for the wrong hotel. The BEST WESTERN PLUS Hotel Bahnhof has been entirely renovated two years ago. So your statement that the hotel is outdated and could use a renovation is not appropriated. From our records we also cannot find a guest that stayed a few weeks with us. So in case you left a feedback for our hotel by mistake, i would kindly ask you to remove it. If it was for our hotel, please get in touch with me and let me know, what in your opinion is outdated and needs renovation. Thank you and best regards Arnold Graf, GM

"Top Notch"

5
16/12/2015

I am a frequent, frequent traveler. I have stayed at hotels that cost multitudes more, yet did not deliver the ease, comfort, and support that this little gem delivers. The public facilities are spotless. The location is perfect, right across from the trains station and an easy walk to restaurants and local businesses. The rooms are spacious and well-apportioned; and very clean. The workout facility is small but perfectly functional, with equipment that can be used for almost any type of athlete (I do multiple workout types). I will certainly stay here again!

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Business"

4
13/12/2015

The room was small, but met my needs, perfectly. The service was great, as was the breakfast. The location is perfect... just across the street from the train station and just around the corner from the walking area of Schaffhausen, which is beautiful.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"good for choice"

4
12/12/2015

It has good location, just across the street to the train station, near downtown. Room is clean and has hot-water pot and slippers, which is convenience for travelers. Breakfast is good in general, personally I would like to have more vegetables. Staff is professional. When price can be more favorable, it will be perfect.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Best regards Arnold Graf, GM

"Stay in Dec 2015"

5
11/12/2015

This hotel was recommended to me by a friend in Solothurn, who worked at the Schaffhausen, Hotel Bahnhof many years ago. After returning from Muenchen, I was glad to arrive at this meticulously clean hotel, with very friendly staff and new amenities in the room. The hotel staff has worked hard to make the dining room extra clean, warm and comfortable with a great variety of breakfast foods. For the price, I found it to be a good value in one of the nicer cities in Switzerland.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Sehr geehrter Markus A. Wir bedanken uns für Ihre nette Bewertung. Solch Bewertungen zeigen uns, dass wir auf dem richtigen Weg sind. Wir sind stets bemüht unsere Leistungen zu verbessern, sei es im Hardware Sektor, also Zimmereinrichtungen, Frühstück etc wie auch im Software Bereich, sprich Freundlichkeit, Hilfsbereitschaft, Gästebetreuung etc. Es freut uns, wenn Sie uns bald wieder einmal in Schaffhausen besuchen. Mit besten Grüssen aus Schaffhausen Ihr Team vom BEST WESTERN PLUS Hotel Bahnhof

"OK hotel"

4
06/12/2015

Nice People, good breakfast, wary central to all need, close to town, close to rail road station, wary nice scenery, clos to German border. The river rain an its nice falls and view, historical buildings with the castle Is a must.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof.

"Nicest Best Western I ever went to"

5
29/11/2015

Wherever I go, no matter which country, if there's a Best Western hotel I'll book it. Here in switzerland where I live usually prices are by far higher than what I payed for in this hotel. For such a low price located directly at the main trainstation (almost no noises, no busy trainstation and car free area) with very beautiful and clean rooms, a very good breakfast buffet (no bananas, so no perfect, I need them). It seems that typical Swiss quality and Best Western guaranteed quality go quiet well in hand.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Beda K. Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. I am sorry to hear that all Bananas where gone but be assured there will be Bananas left at the breakfast buffet next time you visit us. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Arnold Graf, GM

"Nice Stay for business Week"

4
28/11/2015

Good reception, Quiet Room even if your room is the station side. Good breafast Many restaurants not far form the hotel I stayed 3 nights for business activities since monday night to Thrusday afternoon

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof.

"Couldn't be better"

5
11/11/2015

Everything was just perfect. Location, staff, value for money, parking possibility, rooms, cleanliness and especially superb breakfast. I couldn't possibly ask for more. Highly recommended hotel in Schaffhausen.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Arnold Graf, GM

"Quick business stay"

5
29/10/2015

Stayed two nights on business. The hotel is close to the train station but very quiet. Many restaurants are near by. The rooms and bathrooms are large and functional. There is an excellent breakfast in the morning.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof.

"Comftable rooms, clean and excellent breakfast ... all you needs for your stay"

5
17/10/2015

We stayed 1 night at the BW Bahnhof Hotel. Room was large, very clean, very nice, and full equipped with all needs, nice decorated with a view to the old railstation. Breakfast was excellent with all need for healthy meal. The hotel has no parking. The hotel location in about 2 minutes waking from the center. We would not hesitate to recommend of the BW Bahnhof Hotel, we definitely will be happy to come back and stay again.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof.

"Centrally located, a good value"

4
30/09/2015

Hotels in Switzerland are generally overly expensive. This one is centrally located near the train station and downtown restaurants, is quiet and well appointed for a reasonable price. It is modern comfortable and has an excellent front desk staff. Definitely worth taking advantage of when in Schaffhausen.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof.

"Very good hotel in historic city"

5
19/09/2015

I had to visit a business partner in Schaffhausen in June last year and decided to stay over in the city, as train connections were bad that day. The hotel is opposite of the train station, making it very convenient. Also, it is just a couple of minutes by foot to the city center, having plenty of small Cafe's and Restaurants. The room was convenient and offered everything one would expect from a best western hotel. The Front office staff and restaurant staff were very polite and made my stay in Schaffhausen a very pleasant one. Breakfast the next day morning was already very good and I still remember the fresh and lovely strawberries from the buffet, which caught my attention, as not being usual on a breakfast buffet. Should I ever have to stay over in Schaffhausen again, I surely will stay at this hotel.

hotelbahnhof, Geschäftsführer at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof. Arnold Graf, GM

"2 night business stay"

5
21/08/2015

The room was clean, and with Air conditioning and heat available along with a desk, ironing board and hair dryer. This room is well outfitted for travelers. The breakfast in the morning was fantastic. A fitness room was available but I did not use. The close proximity to the train station is very convenient albeit noise a potential concern to some travelers. The front desk staff was excellent and very helpful. Thank you.

hotelbahnhof, Inhaber at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Sehr geehrter Gast Wir bedanken uns für Ihre nette Bewertung. Solch Bewertungen zeigen uns, dass wir auf dem richtigen Weg sind. Wir sind stets bemüht unsere Leistungen zu verbessern, sei es im Hardware Sektor, also Zimmereinrichtungen, Frühstück etc wie auch im Software Bereich, sprich Freundlichkeit, Hilfsbereitschaft, Gästebetreuung etc. Es freut uns, wenn Sie uns bald wieder einmal in Schaffhausen besuchen. Mit besten Grüssen aus Schaffhausen Ihr Team vom BEST WESTERN PLUS Hotel Bahnhof

"A very good stay"

5
13/08/2015

The hotel couldn't be positioned any better opposite the bus and railway stations and backing onto the old town. The Migros store next door was a bonus. The room was very comfortable with air conditioning and there was no noise from outside. The reception staff spoke very good English and were more than helpful. All the staff were very polite with a ready smile. The usual style of self service breakfast in the pleasant dining room was as good as we've seen. This excellent hotel provided the ideal base for our four night break in Schaffhausen.

hotelbahnhof, Inhaber at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Sehr geehrter Gast Wir bedanken uns für Ihre nette Bewertung. Solch Bewertungen zeigen uns, dass wir auf dem richtigen Weg sind. Wir sind stets bemüht unsere Leistungen zu verbessern, sei es im Hardware Sektor, also Zimmereinrichtungen, Frühstück etc wie auch im Software Bereich, sprich Freundlichkeit, Hilfsbereitschaft, Gästebetreuung etc. Es freut uns, wenn Sie uns bald wieder einmal in Schaffhausen besuchen. Mit besten Grüssen aus Schaffhausen Ihr Team vom BEST WESTERN PLUS Hotel Bahnhof

"Convenient location"

4
04/08/2015

We stayed at this hotel for two nights as we were passing through Schaffhausen. The hotel is situated a short 2/3 minute walk from the station. We arrived earlier than the stated check-in time which wasn't a problem and the receptionist checked us smoothly and efficiently. Our room was as expected; clean and modern with everything we needed for our short stay. The bed was very comfortable and the "pillow menu" was a nice touch. The air conditioning was very welcome as the outside temperature was in the low 30's. The hotel is located an easy five minute walk away from the old town with its plentiful restaurants and shops and a 10 minute walk to the banks of the Rhein. Breakfast was self service and of a good standard with plenty of choice (cooked or continental) which was frequently restocked. A very pleasant, convenient, no fuss, hotel.

hotelbahnhof, General Manager at BEST WESTERN PLUS Hotel Bahnhof, responded to this review
Dear Guest Thank you for leaving a feeback. We are very happy to hear that you enjoyed your stay with us in Schaffhausen. We are looking foreward seeing you soon again at the BEST WESTERN PLUS Hotel Bahnhof.