Best Western Sault Ste. Marie,  Sault Sainte Marie

4.5/5  - based on 410 guest reviews.
4335 I-75 Business Spur, 49783-3621, Sault Sainte Marie, United States - See map
+1 906 632 2170 +1 906 632 7877



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Game room
    Game room
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Sauna
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 410 traveler reviews
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Welcome to Best Western Sault Ste. Marie! From Soo Locks to the famous Agawa Canyon Train Tour, guests at our Sault Sainte Marie hotel are treated to a relaxing vacation. Lake Superior State University is a short drive from our Sault Sainte Marie hotel, and many students, visiting family, faculty and staff members choose to stay with us. We offer great customer service, clean rooms and a free breakfast of waffles, fresh fruits and yogurt, pastries, a cereal bar and 100% Arabica coffee or cold juices. Soo Locks is nearby, as well as the I-500 Snowmobile Race. Dreammakers Theater at Kewadin Casino is a popular attraction, and Whitefish Point is a must for outdoor lovers and those looking for some world-class fishing. The Raco Test Track provides an afternoon of excitement. Our Sault Sainte Marie Hotel is ranked number two on TripAdvisor®, and we're committed to making your stay as comfortable as possible. At our Sault Sainte Marie hotel, we're a top choice for wedding receptions and other special events. Our event staff will work with you to create the perfect, stress-free day. We're experts in logistics and planning, so you can depend on us to make your special day, whether it's a party or a meeting, as flawless as possible. With a great value, choosing us as your hosting site is a breeze. Our Sault Sainte Marie hotel is also popular with business travelers. Faculty and staff of the university often stay with us, and employees of the War Memorial Hospital also choose our accommodations. Friendly service, cool quiet rooms and a hearty free breakfast keep you relaxed and rejuvenated, whether you're here for business or pleasure. We understand that location, quality and service are equally important, and we strive to offer guests the best of all three. Reserve your next stay at Best Western Sault Ste. Marie for a fantastic getaway!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 410 guest reviews
Certificate of Excellence
Business Business 43
Couples Couples 143
Family Family 150
Friends getaway Friends getaway 39
Solo travel Solo travel 18
Sleep Quality
Best Western Sault Ste. Marie,Sault Sainte Marie
  • 5
    « A bit of heaven !!! »

    A impromptu overnight getaway and found this motel to be perfect ! Price was right, very clean. But the great thing was the most awesome comfortable beds and pillows !!! Just melted into them !!! Bathroom towels very soft !! It's quiet here and the free breakfast is generous. Pool and workout room is great ! Staff very nice and friendly. The heat / ac unit is extremely quiet and that was a big plus. Hate when these things keep going on and off during the night...not this one !!! Definitely a BW fan now !

    « Excellent value for the price »

    Stayed here for our 5th anniversary. Wasn't expecting much but wow I was surprised. Room was clean, smelled fresh and spacious. Bed was firm-no sag from previous people. Neither the linens nor the towels had that bleach smell in cheap hotels. Coffee maker was clean-no scum or residue.Large clean bathroom. The pool was 24 hours and wished I had my swimwear. Staff are friendly. The breakfast was amazing. Both hot and cold choices and vast. Priced to meet or beat other hotels and well worth it.

    « Pleasant retreat »

    We were visiting Sault St Marie for the fist time, and booked our room without knowing how close it was to the locks and attractions. We were very happy with our accommodations. The room was clean and comfortable and the breakfast was tasty. All of the staff were very friendly and accommodating. If we are in this area again, we would certainly stay there.

    « Clean, enjoyable stay »

    Clean and neat, good breakfast (nice and hot), the gentleman who checked us in was extremely polite and helpful. My friends enjoyed the pool. The room was very clean and the beds comfortable. Showers had awesome water pressure. Lots of fresh hot coffee, which was a huge plus for our group.

    « Short - but pleasant - stay »

    We arrived late; left early -- but, in between, this establishment provided all which we needed. There is some work being done in the parking lot and - with them having received some recent rain - that area was a bit muddy/messy .. but, the lobby, breakfast area, room and bathroom were clean. We were well served -- and we are satisfied with our experience!

    « Needs some TLC »

    This BW is heavily used due to the fact it is so close to "the Soo". I must say that the staff was excellent in all ways, always willing to help at a moments notice. The room was pretty much as you would expect in a tourist destination. It was pretty clean.

    « Big room, small tub »

    My friend and I stayed here on our trip through Northern Michigan. We arived to find out all the have was the jacuzzi suite left. I was excited because of the long drive from Detroit. The tub was to small. Im 6'3" and i couldnt even sit in this tub comfortably. Other than that the bed was comfortable and the room was nice. The front desk staff was a pleasure to talk to

    « Very Nice Hotel! »

    Hotel was great - very nice. Breakfast was great and ample setting room. Bed and pillows were comfortable. Staff was friendly and helpful! They were able to help us with local places to eat. Located in a convenient location.

    « Great place »

    I always review the typical free breakfast as what one would expect to get for free. However, this was not a typical free breakfast. Coffee was freshly brewed and hot - not in a pump carafe that is usually a little more than warm. In addition, one had four (?). choices, including Colombian. Hot biscuits, freshly made waffle batter and hot waffle irons, sausage links that were perfectly cooked, fruit, cereal, etc. The girl taking care of the breakfast area was friendly and all tables were kept wiped. The room was very clean. Pillows, mattress, etc. were very comfortable. Very nice stay.

    « I would not stay here again »

    I would not stay here again. There was an odor in the hall way which I did not like. I did not appreciate the dirty carpeting in our room . It had a big stain on it. The windows were dirty. My husband had to fix the shades on the windows so they would stay up. This used to be the best place to stay in Sault Ste. Marie. It isn't anymore. We always stayed in this particular room and were always happy there until this time. The hotel definetly needs attention. We did not even bother to have breakfast in the dining room. Also, I want to add the hotel workers were sitting outside smoking when we arrived. I do not want to be in an establishment that employs people smoke outside. It did not present a very favorable first impression of the place. We won't stay here again.

  • 4
    « Nice hotel, friendly staff »

    We did a quick stopover on our way back to Canada. Hotel was clean, room had a bit of a smoke smell. Beds were comfortable and the room was very clean. Hotel is in a great location, you can walk to near by shops and restaurants. I would have no issues around staying there again.

    « Great Stay »

    The hotel was similar to all Best Westerns'. It was very clean, friendly staff and quiet. The room was very nice and comfortable beds. We would recommend this hotel to others. We enjoyed a dinner locks cruise as well while we stayed overnight.

    « A lovely getaway »

    We were very pleased with everything about our stay in the Sault Ste.. Marie Best Western. The room was beautiful & really well maintained, clean as a whistle. The staff was helpful when any inquiry was made & the breakfast was varied, well presented & the attendant remained present & assured that the food was plentiful. I don't have any complaints at all.

    « Very Clean and Friendly Staff »

    We stayed two nights. Everything was very clean. Room was quiet. Lots of handy electrical outlets. Room is the typical tight space in the two queen rooms requiring bed sitting to watch TV. Breakfast was typical buffet.

    « Lake Superior ride »

    Stayed here last Tuesday and the hotel was was great!! Breakfast was good, very busy but the staff kept up with the crowd. They catered to our motorcycles letting us park under the canopy and towels to use in the morning. I highly recommend staying here.

    « Great stay and unbelievable price! »

    Definitely will stay here again. Quiet, clean rooms that were in very good shape. Everything seemed to be taken care of and very clean. Even behind the bathroom door which no one remembers. The staff was friendly and we had no problems. The breakfast was super! Separate coffee area too. Very pretty place and highly recommend.

    « Good Choice »

    Hotel conveniently located just off I-75 but only a few miles from downtown and the Soo locks. Nice and clean and comfortable. Also it was quiet even on ground floor with parking right outside window. Breakfast is nothing special but enough if you are a light breakfast eater. Staff is very friendly.

    « excellent »

    Will come again. The room was excellent and the staff was very accommodating had no problems. We were not there long good night sleep breakfast and checkout did not have time for the pool and workout area we will the next time.

    « Room smelled like chemical cleaners »

    The room was a good size however whoever cleaned it used a strong chemical cleaner because the place had a strong smell. The breakfast was very good and the staff was very friendly however the place could use an update.

    « Nice Stay »

    This is a nice BW located on the main strip just a short drive to the locks. There are several restaurants nearby as well as a shopping plaza across the street. Breakfast was very good as that particular day they had Canadian bacon and egg omelets..yummy as well as a nice change. Their staff was most helpful with directions and area information. Would definitely stay here again if back in this area...

  • 3
    « A little better then average »

    We came in late and the only hotel staff person was very helpful in helping us get our TV working. She also allowed us to park in a temporary parking location because the only disability parking spot available was already in use. Despite the outdated hotel, the breakfast was better than the average free breakfasts offered.

    « Great Hotel in the Soo »

    The hotel is in a great location. It is a little worn in places, but still very clean. They had a very full continental breakfast. The staff was very attentive from the check in to the check out process. We will come back!

    « Sault Ste Marie Best Western »

    We found the stay overall very good. Beds were hard for our taste and we believe need updating. Very friendly staff and well kept rooms, We found the breakfast very good. We would stay again and recommend to others.

    « Best Western SSM »

    The room was good sized as was the bathroom. It was clean and quiet. It was about a 10-minute drive to downtown and the lakefront. The staff was friendly and helpful. I would recommend this hotel in Sault Ste. Marie.

    « quiet and clean »

    I would stay here again when in the north-east U.P. .The rooms were very quiet. We could hardly hear any hall noise or outside noise. The room was clean. Some of the other reviews scared me a little, but I took a chance and it paid-off.

    « Reasonable hotel quality and value for price »

    Reasonable hotel with all the basics. Nice, clean, and well-furnished room. Had 2 relatively comfortable Queen beds, 2 chairs, desk, etc. Had a 1st floor room and could hear walking and talking in room above me. Recommend a top floor room. Good free breakfast. Staff was friendly and helpful. Very convenient location next to highway and a multitude of stores, restaurants, gas stations, etc.

    « terrific stay »

    First let me start with Kim the assistant general manager, She was supper friendly as soon as we stepped in the door, she got us our room right away, we ask for directions and things to do and places to eat and even how to get to church she was so helpful, she gave us ideas of places to go and even gave us maps to every location. Her front desk staff and cleaning staff were also exceptional nice. We were only going to stay one night and decide to stay two, because of so many things, such as the rooms were nice and clean the bed was very comfortable, You didn't hear noise from the hallway or other rooms, we were in the jacuzzi suite, which had a refrigerator and microwave in the room also which was nice,The continental breakfast was also nice.They also have a indoor pool and exercise room which was nice. If you want friendly, comfortable, clean, restful and a decent price, this is the place to go.

    « Nice, but.. »

    The floor of our room was filthy dirty. I don't think the carpet has been cleaned since it was installed - however long that was! Although vacuumed daily by the staff, it was dark with ground in dirt. The carpet probably needs to be totally replaced as I don't think any amount of cleaning will help. The rest of the room was clean with nice towels and fresh linens daily. And having a safe in the room to store valuables was a plus. The breakfast was good offering numerous hot & cold choices. This hotel is conveniently located on the business spur so it was a quick trip into Sault Ste Marie and to all the restaurants and attractions.

    « Exceptional Stay »

    Best Western Sault Ste Marie one of the best hotels in this area to stay in. Rooms are very neat, very clean and beds are extremely think and comfortable. The lobby sparkles and gives one the feeling of being safe and secure. You will not be disappointed staying here. Staff are great and very helpful and accommodating Reasonable price as well.

    « Exceeded my expectations! »

    Beautiful, clean room to accommodate a family of 6! I loved the fact that our room was at the end of the hall- away from the rest of the guests. Well maintained pool, sauna, and fitness area. There was a laundry facility available which was very convenient. I had to call the front desk to ask for more blankets for the pull out bed but they delivered them to our room within a few minutes. The staff was very friendly and helpful. The hot breakfast was delicious! There were so many options - biscuits and gravy, eggs, sausage, cereal, oatmeal, waffles, bagels, etc.! The only issues I noticed: a sign saying there was a game room with an arrow pointing towards the pool area. We searched but couldnt find it. Not really a big deal though. Then our bathroom door didn't shut very well but hardly a reason to complain. Our family will definitely stay here again!

  • 3
    « Nice staff, clean place, horrible beds/pillows »

    I was looking for something in the UP of Michigan for a family outing and reviewed the stars for chain and local places. Best Western had some of the higher reviews. Friendly staff, clean, decent breakfast (about your average hotel) but the mattresses and pillows were horrible! Woke up with a stiff neck and back. I am not a bed snob, but these were not great!

    « A staple in our travels to Sault Ste. Marie »

    Over the years, we've stayed at this hotel on several occasions. The staff are always friendly, breakfast is good and most importantly. they have comfortable beds, pillows and the pool is great for the kiddos. We would definitely stay at this hotel again when we're in the area. Also, it's centrally located to shopping, restaurants and the Soo Locks area.

    « Great value. »

    Had stayed here before and knew what to expect. The room was clean and there was an indoor pool for the kids. The breakfast that was included was very good with a variety of foods. A little updating would be good in the rooms and in the lobby. Front desk staff were exceptional.

    « Sault Ste. Marie was Superior! »

    We booked this online and didn't really know what to expect. The hotel was clean, friendly and well laid out. We enjoyed the pool area, the great breakfast, and the great location to the area attractions and expressway area. The desk staff was exceptionally friendly and made the hotel stay even better with their smiling faces. I would definitely stay there again!

    « Very comfortable! »

    A last minute change of plans required that we get a hotel in Sault Ste. Marie. The Best Western had the most positive reviews and a senior discount so we decided to stay here. We were greeted enthusiastically upon checking and given great directions to area attractions. The hotel is located on one of the main streets at the south end of town with restaurants and gas stations nearby. There is a very convenient plaza across the street with TJ Maxx, J.C. Penny, Kohls, and several other stores. Rooms are large and immaculate. Breakfast was substantial and the attendant replenished the food as needed. In addition to the staples of muffins, cereal, and yogurt, the hotel offered do-it-yourself waffles, scrambled eggs, sausage, and biscuits with gravy. The coffee is good, too. Overall, we were very happy with our visit!

    « Neat, clean, and very helpful staff. »

    Our family enjoyed staying at this hotel very much. The rooms are very up-to-date and clean. The breakfast was nice, but typical for hotel chains. However, the breakfast staff was very impressive. They took care to "bleach-clean" the tables which we very much appreciated since one of our group has a peanut and tree nut allergy. Peanut butter is available on the breakfast bar and could, thus, be tranferred to tabletops. The hotel is very convenidnt to I 75 and only a couple miles from downtown. Also, the mattresses are excellent and we all slept very well.

    « Very Nice room and excellent breakfast! »

    The room was clean when we arrived. The housekeeping was a little slack in that the maid did not replace tissues or wash cloths when we ran out and we had to ask for them. However; over all I would recommend this hotel to anyone visiting Sault Saint Marie, Mi. the location is very close to shopping, eating, and downtown (but you would need to drive to the heart of downtown). The pool was nice but could have been a little warmer. The sauna was terrific and there was coffee with all the fixings available 24 hrs. a day in the lobby area.

    « Great Value »

    This was a excellent hotel. We had never stayed at a BW before, but will definitely do so again. The room was spacious, clean and had a grab bar in the shower/tub. This was very important for safety, This room had wonderful amenities. Great location to restaurants and shopping.

    « Room stunk like bad BO »

    We booked a room with a king bed and when we entered the room the stench of it almost knocked us out. It was horrendous. When we very politely spoke with the front desk explaining the situation the clerk told us there was nothing they could do because we did not book with them but through trip advisor . They could not refund our money or move us to a comparable room. The only thing they could do was offer us a suite which we had to pay for in full so we are out more than $140.

    « Way out of town, but advantage »

    This hotel appeared 'tired'. Large room, good bathroom, kitchenette, microwave & fridge. A way out of town, but looks one of the best hotels in the area. Very little to do in town. Odd numbered rooms are best as they look over a grass area, even numbers look over car park.

  • 5
    « Great stay »

    The room was clean and the bed very comfortable. The continental breakfast was also very good. No pets allowed was a plus for us. The location was a very easy on and off for the Soo Locks Boat Tour. The business center computer did not work. That was the only negative. Lots of places to eat outside of the hotel.

    « Guest Injury »

    My family checked in July 17, 2016 for one night. Things we okay. The morning of Check out on July 18 as I was leaving the hotel room to check out & door slammed on my finger and I was in great pain. My finger was cut and turned purple. I went to front desk and they showed no sympathy just by looking at there faces and there were indifferent. Front desk called maintenance. Maintenance spoke to my husband and did say the door became loose and this was a common issue lately. Front desk asked me if I wanted to write a report. You would think a report would be done right away. I asked how long it would take, she said 10 min. The report kid you not took only less then 2 min. I know they where trying to avoid writing this report. I have been to many Best Western hotels and this one was not the greatest. I am wonder in the Manager of this hotel was notified of this incident.

    « Great staff, pool, breakfast »

    This hotel pretty much gives you everything it can for the money. The staff were really great, particularly the front desk and the kitchen staff. The breakfast was warm and well maintained. There's just a little drive into town, a quick straight shot on the highway. The pool is rather large and just warm enough to swim without being too warm. There was even a sauna.

    « John & Carol »

    Check in process very friendly, welcoming and accommodating. Our room was immaculate and comfortable. After driving around the area and seeing possible alternatives, it was clear that we made the correct choice in terms of quality of product and value received. The staff could not have been more welcoming or helpful. Our sincere thanks for making our stay so memorable in a most positive way!

    « Value in SSM »

    Friendly, accommodating staff. Clean and inviting decor (massive fireplace in lobby). Our "go to place" when visiting Sault Ste. Marie, MI. Location is a little "detached" from the main stream (on the Business Spur) but it offers a great all around value. Recommend giving them look..

    « Great room & Staff »

    Beautiful room at a reasonable rate. Woman staff member gave us options for our stay .Friendly staff. Great recommendation for dinner-staff knew the area.Gave great directions to get to the locks. Nice breakfast area.

    « Satisfied!! »

    We've stayed at this property before, it is always great - spacious room, comfortable beds and quiet! The included breakfast is not our favourite here - we did not care for the cheese omelet or the Canadian bacon which looked like deli meat but there is enough to get you going for the day!

    « awesome »

    everything about this Best Western was everything I'd hoped it to be & more! Staff was friendly, and informative of the many sites to see in the area of Sault St. Marie, and I'd highly recommend! Planning on returning!

    « Stop over »

    We arrived late, but had no problem getting our room. I did feel sorry for the man at the desk, however. He was swamped with requests apparently, and seemed rather frazzled. Breakfast was good, but the eating area was very small. There just wasn't enough room for everyone. It was a weekend, so there needs to be an extra room available to use for breakfast on the weekends.

    « Memorial Day weekend getaway »

    EXCELLENT hotel and price paid! Very conveniently located off I-75. Very clean and very nice looking inside and out. Room was very spacious! Love having fridge and microwave. Applebee's right across the road along with shopping. Would definitely recommend and stay again!

  • 5
    « Great value for the money »

    We always stay in a Best Western Hotel if one is available in the area we are visiting. The rooms are always clean and comfortable. The staff is friendly and courteous. The Breakfast area is always clean and well kept with staff available if anything needs attention.

    « Great Value »

    Clean rooms and friendly and helpful staff. Best Breakfast I have had at even higher priced Hotels. The rooms were not ready at check in and girl at the desk was rude about it. but besides that the stay was very pleasant and quiet.

    « Very accomodating. »

    I was quite pleased with the pleasantry of the staff and their efforts to accomodate us, as we had not made prior reservations. The room was very clean, neat and comfortable. Wifi service was good - not slow or laggy at all.

    « Excellent place to stay! »

    First time staying at a Best Western and the experience was very positive. Staff was excellent; room was very nice and well-equipped. With super-easy access right off I-75 along with close proximity to restaurants, shopping & casino, we would definitely stay at this Best Western hotel again!

    « Exceptional! »

    Was here for a LSSU visit- What an awesome place to stay! Staff was friendly - from the checkin girl to the breakfast staff. room was clean and big, and the hot breakfast exceeded expectations! The food was fresh and a great variety! Will definitely come and stay here again!

    « Good location and recently remodeled »

    Room was bigger than most and very clean. Staff was very nice. They have many rooms. This is a big property. We had a sliding door with a deck and a water view. Definitely a better than average Best Western.

    « Unexpected delight »

    Originally we had reserved a room at the local comfort inn. However when we arrived we were disappointed to find that the comfort inn was closed and we were given no notice. We saw the best Western across the street and it looked very nice. At first we were hesitant to make reservations there because of a prior bad experience with Best Western. Nevertheless we decided to take a chance. Now I'm glad that we did. The lobby was beautiful and the desk clerk was very friendly and helpful and booked us right into a queen size room equipped with a microwave and a very small refrigerator. But it was big enough to hold the items in our cooler. The beds were comfortable the room was up-to-date and clean and we had a nice flat screen TV equipped with my favorite channels. Breakfast the next morning was fantastic complete with waffles, eggs, sausage, cereal, various pastries, juices and great coffee. my only complaint was that we could not regulate the blinds to close completely so in the morning the sun brilliantly beamed through very early and woke me up. Overall, this was an unexpected delight and we definitely would book with Best Western hotels again.

    « Nice and clean, friendly helpful staff. »

    Nice quiet room, great mattress, Clean room, hallway, lobby and breakfast room. I got a great nights sleep. Great breakfast, Waffle maker was #1. Great coffee and all kinds of other breakfast items to choose from. I will be staying here again when going that way.

    « Weekend training »

    The Sault Ste. Marie best western hotel in Michigan's upper Peninsula is an outstanding facility. Neat and clean. The complementary breakfast was comparable to other facilities that charge much higher rates. They got it right. Our organization invaded with over 80 people and nearly as many motorcycles. While not all 80 were staying at this facility, their hospitality toward all of our people was first rate. They gracefully gave us permission to utilize their building and surrounding property for many of our mock situations for training purposes. Because of this, I will be booking with this establishment in the future for personal use.

    « One of our best hotel experiences ever! »

    Stayed 2 days here. Very clean, excellent breakfast, friendly staff, close to lots of shopping, only a few easy minutes away from the Soo Locks, etc. Very quiet. Good size, very clean, fresh smelling, well appointed room with comfortable bed. Special call out to Shelley, who kept the common areas spotlessly clean. I usually try to find one thing to point out that could use improvement, but in this case, anything I could think of would be pretty trivial. Okay, completing the rest of the survey reminds me of one area in which the hotel could improve. Business travelers, or even people like me who occasionally have to conduct a little business even while on vacation, usually prefer that the business center be set off in a separate room or at least in an alcove rather than in the main lobby. There, I've done my duty and come up with a "con."

  • 5
    « Helpful »

    This was in the middle of a week long trip. We had not made reservations ahead as we weren't sure where we would be in the middle. We were at a restaurant in Sault Ste. Marie and as we were finding Best Westerns were clean with a good breakfast we were able to make a last minute reservation here (not quite the summer season yet). Staff very helpful, had to do laundry. Laundry facility was clean and able to buy detergent at desk.

    « A great place to stay »

    We really enjoyed staying here. The rooms were nice and updated. Everything was very clean and smelled fresh. The housekeepers do a wonderful job. Had no problems connecting to the wi-fi. Breakfast was decent. Eggs and sausage, sausage and grave with biscuits. Waffles, toast and pastries. Also some fresh fruit. Everyone was very nice and full of information. Dave in maintenance had lots of fishing advice. Thanks Dave! Joanne was at the desk most mornings and she always had a big smile and a "good morning". We will definitely stay here again.

    « Sault Sainte Marie, MICHIGANWhat's this? »

    Cheaper than most BW but a great place to stay. Breakfast was very good and staff helpful. Most BW are out of my price range. I wanted to use fitness room but was being remodeled, The only drawback. also pool was not opened

    « Freighters for decor »

    I love the way some BW's take their art décor from the surrounding area and this one does it in style with pictures of freighters coming out of the mist......typical of Sault St. Marie. It was an extremely hot day travelling and the room was a perfect temperature we slept like babies. This one's a keeper.

    « Comfortable and quiet »

    The room was clean and quiet even with being on lower level near parking lot. Only heard car doors once during the wee hours. The beds were a bit soft for our taste but we did sleep well. It was an older establishment but clean and kept up. The bathroom decor could use updating. Breakfast was very good with hot items offered. The front desk staff was friendly and helpful.

    « Ladies Night away »

    We booked here for a ladies weekend away and were pleasantly surprised how lovely this property was. We were delighted to find out that the pool was open 24 hours :D The Room was very clean and the beds so comfortable! Check in was cordial, nothing Wowing but nice... Each and every staff member we encountered was absolutely lovely and friendly and kind. I have to say I am overly critical of hotel stays because I work at another brand hotel and I can honestly say I have no complaints about our stay there, unless I was going to nit pick which I am not going to do because we enjoyed ourselves very much! Thank You for your hospitality! :D

    « Nice property »

    I have stayed at a few hotels in this areea and this one is the best so far. It is a very well maintained property in a nice area. I enjoyed the breakfast which has a great selection and excellent coffee. The free wi-fi worked great and the room was clean and comfortable. It is priced competitively with others in the area so I will stay here again.

    « Quick stop »

    Pulled in around 1am. Check in was quick and easy. Room was clean. Got the Laker rate total of $89.60. Nothing special with this hotel, just a typical 2 bed room with a bathroom. Only 2 miles from the college and just off the highway. Parking lot was full, had to park at the hotel next door.

    « Best Western a best choice for staying in Sault Ste Marie »

    Our extended family gathered for a college graduation and we all stayed at the Best Western. Sault Ste Marie, Michigan is a fairly small city and several of the noted hotel chains have come and gone with too little year-round business to support them. The Best Western is located just off Interstate 75, a short 15 miles from the airport. The rooms were clean, quiet and very comfortable, with a safe provided in each room. The staff friendly and accommodating. A free breakfast buffet is provided and the staff worked to ensure that the various choices (cereals, fruit, breads, pastries, waffles, scrambled eggs and other choices) were stocked and didn't run out. This hotel is located on the outskirts of Sault Ste Marie, with the downtown area and the college we were visiting only a few miles away. All in all, a good value for the price.

    « Exceeded expectations »

    My husband and I stayed in a king-size room on the main floor for one night. It's a convenient location, although maybe not the most scenic. However, for what we needed, it was perfect. The room and furnishings were in great condition, everything smelled fresh and clean, and the bed was comfy. The pool/sauna are open 24 hours, and they have a very impressive complimentary breakfast. The only downside in our book-- no hot tub.

  • 4
    « Good, but time to update »

    Probably one of the most conveniently located and consistent hotels in the Sault. I stayed here last year. However, the rooms are in need of updating by now. Still, it's clean and comfortable. Staff is friendly and helpful. The breakfast room is on the small side but there are overflow tables in the spacious lobby area. They offer a full breakfast menu and have some of the best-tasting coffee I've encountered in hotels and available all day long. Rooms on the parking lot side can be noisy, especially if a tour bus is loading/unloading or idling at the main entrance. I've stayed here before and will probably do so again. But other hotels in town are renovating and this one will have to as well in order to keep up.

    « Very nice »

    Had a wonderful stay. Because of my diamond status we were able to get a free room upgrade to a jacuzzi fireplace suite. It was very nice . Will stay again hopefully this fall. Anniversary trip in August maybe. Love it up north.

    « Nice, central. »

    This hotel was right off of the freeway- easy to find and pretty central to everything. Only about 10 minutes from downtown and there are restaurants and stores right across the street. Pool is open 24/7, but no hot tub. There is a sauna though. The free breakfast included waffles, biscuits and sausage gravy, cereal, fruit, bagels, toast, eggs, Canadian bacon, etc. Very nice staff, made check in/out easy. The only downside was the heater was a tad noisy when turned on.

    « Nice »

    I stayed in the soo the other day for work and stayed at the Best western . I was made very comfortable and relaxed during the checkin. the clerks were very funny. got to have a sense of humor, all the time, no matter what we makes life a lot more enjoyable. Very clean room and a very nice pool and sauna area.Very accessable to places to eat and shop. Breakfast was alright. that had a good selection.

    « Very satisfied »

    Normally we stay at Hampton Inn, and this was 98% of what we'd experience there. Everything was VERY clean throughout the motel and in the room. The breakfast had high variety and the quality was excellent, we missed homemade oatmeal which would have been nice, and the variety of yogurts was rather limited. There was a safe in the room. The internet was easy to startup with. The motel was simple to locate off the freeway, had a good size mall across the street and was on the main road that went right downtown.

    « Fine in almost every way. Recommended. »

    I stayed here for business because of the good reviews and I would stay here again. My room was clean and more spacious than I expected. The gentleman that checked me in was pleasant and efficient. The breakfast was above average for the type of lodging and the value of the room was great overall. I only had two very minor issues...the thermostat on the wall did not connect to the heating unit. I found that I had to adjust the temperature of the room at the heating unit. And there was not a hot tub. (I had not checked ahead of time, but assumed that a property like this would have one. My fault.)

    « Nice time at the Soo »

    Such an accommodating crew at this location. We always enjoy ourselves here. We come up for a bowling tournament every year and stay here; the location to the bowling alley, strip mall, expressway, and casino is great. If you are lucky enough to hit nice weather, outside seating is great.

    « Best Night's Sleep »

    Hotel staff was courteous and professional. The rooms are clean and comfortable. THe parking lot and grounds are clean and safe.The pricing is excellent. As a single woman traveling alone, Best Western made me feel at home even though I was seven hours away.

    « Great Stay »

    My family had a great time. Very friendly staff and great breakfast. We would stay at this location again in the future. The staff were very helpful and helping us find places to eat and visit with in the area

    « Visit to the U.P. »

    This is a very nice hotel, convenient location, with a great staff. The only thing I can think of is the mattress and pillows probably should be changed out. Love the 24 hour coffee; the lobby was very welcoming but missed the fire going in their fireplace.

  • 5
    « Great! »

    A very nice place to stay...from the desk people who are professional, yet friendly, to the great beds with soft linens. it was quiet and comfortable. Will stay's right off the freeway, easy in and easy out. breakfast was hot and plentiful with hot and cold choices, including eggs, biscuits and gravy:)

    « Annual Bowling Tournament »

    The motel was clean, the staff were friendly, but the noise was ridiculous. The staff did not address my concerns, which made sleeping conditions difficult. This is an annual trip for about 20 bowling teams from the Ishpeming area. We typically bring about 100 people each year to the Soo to participate in the tournament. Two years in a row, we stayed in the same motel, and two years in a row the hockey teams (kids) stayed there also. This created very difficult sleeping arrangements. I may consider other accommodations for next year.

    « outstsanding »

    I cannot think of any place I or my group would stay at. The location is excellent and the service is outstanding. I don't think it is necessary for me to write an essay on my stay in SAULT STE. MARIE MI. We as a group stay their because that is where I choose to secure a block of rooms with my card for my bowling crew to stay at. It is convenient to my crew for the ability of the crew to walk to the bowling alley.

    « Best Wetern get more than you pay for »

    Best Western just off I75 close to everything has a nice pool and great staff. Hotel was very clean and the room we had was fresh and updated . This hotel offers more than your moneys worth good breakfast and a great location.

    « Terrific Service! »

    Kim was working the front desk tonight and totally went out of her way to make my stay comfortable. I had brought a classic Humphrey bogart film with me on the off chance that they might have a DVD player in the hotel. They did not, but Kim called a neighboring hotel to see if she could borrow one for the evening to let me use. A half an hour later, she delivered a DVD player to my door. Thanks Kim!

    « Average hotel with good marketing »

    The pictures and marketing for the property led me to believe there was more to be expected than a typical BW property. However, the hotel lived up to expectations for the type: no more, no less. Really good breakfast, adequate room with up to date amenities, clean. No issues with functionality of anything. Nice big pool in the fitness center.

    « Totally Saticfied »

    Friendly service, Clean rooms, Close to restaurants and shopping. Easy access from the interstate. Has a pool,sauna and exercise room. Free breakfast had a good selection of food from cereal to make your own waffles.

    « Cabin Fever 2015 »

    I was really happy with our room, a double queen. Super clean and well organized. The staff was super awesome especially the head housekeeper. The pool area was perfect and clean. The only downside of the hotel is the small fridge, it was half the size of a regular bar fridge.

    « Everything We Looked For! »

    We were in town visiting family just after Christmas. We were impressed at the welcoming, quick check-in; clean, quiet, updated room; a pool for the kids; a truly hot breakfast; close to restaurants, shopping, and downtown activities, and all at a reasonable rate.

    « Best Western »

    We had a very pleasant stay at this hotel, and would definitely choose it again when we're back in the area. We unexpectedly needed a room, and hastily booked it just hoping it wasn't 'too bad', and we we both very surprised at how nice everything was. I rarely take advantage of the breakfast that is offered at most hotels, but did in this case and was again surprised at how well the area was maintained, and simply could not have asked for anything more. I never write reviews, but I feel they deserve a little of my time.

  • 4
    « Nice and convenient »

    I was looking last minute for a place in the Soo as SSM is locally called and picked this because of the rate and convenience. THe hotel is very easy to get to, close to shopping if that is what you are going for and easy to hop on a major road to get anywhere else. The parking was easy, breakfast pretty good - eggs/ sausage/ waffels/ some fruit... room was clean and quiet. I had a problem with the tub draining, or rather not but not because of a clog... it came disengaged or something, they sent up a maintenance fellow on Sunday morning and he fixed it after several tries. The staff were all friendly and helpful.

    « Very Clean and Comfortable »

    First time staying there. Very convenient location near restaurants and shopping like Walmart and grocery store. Lots of parking. Rooms were larger than many hotels, which was good because we stayed multiple days. Breakfast room was a good size and the hot and cold selections was the usual and more than adequate. It was a place we felt comfortable lingering and looking out the windows. Fresh coffee available all day long off the lobby. Beds and bedding were very comfortable. Nice and quiet at night, even though there is a meeting facility on the second floor that had lots of activity in the evenings we were there. There is a guest laundry on the second floor, only $1 for wash and $1 for dryer. Super deal. HInt: go right across the highway to the mini-mall and buy laundry supplies at The Dollar Tree. The front desk staff and cleaning staff were so friendly and helpful. They even called to find out when an event started that we wanted to go to. I was impressed when seeing the cleaning staff at work through open room doors during the day - they were scrubbing diligently, not just a lick and a promise like some places. One person was even washing the inside of the dresser drawers. When we had a problem with the tub draining, maintenance came while we were out and took care of it. I'd definitely stay here again. Very good value.

    « Best is in the name .... »

    We travel frequently. The Best Western hotel in Sault St. Marie just has to be the best hotel in the Upper Peninsula of Michigan. The staff is extremely friendly and helpful. The room is updated and very clean. It is conveniently located and their breakfast was nicely presented. We have been traveling in the Upper Peninsula for several days. We originally had reservations for four nights in another city. We stayed one night and checked out. Made a reservation in another city for three nights; stayed one night and checked out. Now we are at the Best Western ...should have stayed here first. We could have avoided all of the travel as well as the unpacking and packing. Thank you to everyone at this hotel in Sault St. Marie, Michigan.

    « Nice hotel »

    Decent price, good free breakfast, nice rooms. Friendly helpful staff. All you 2 ask for in a hotel. Pool and sauna are nice too! Convienent location with comfortable beds. I will definitely stay here again!

    « Decent place to stay »

    The location is good and the staff is very friendly. Rooms are clean but could use some updating. The Jacuzzi in our room did not work but they did adjust our room price as compensation. Overall a decent place to stay.

    « Missing the mark »

    Very clean hotel, breakfast was hot and good. The room clean and very comfortable bed but missing the toilet paper dispenser. The roll was sitting on the counter looking for it we found that the whole front of the counter was missing. You ok just bad maintenance The second night I went to the front desk for a second blanket for the wife side of the bed. But they did not have any. Odd but true So we turned up the heat and around midnight the heat sounded like the it was on its last leg. I'll say we must be the first to use the heat since last spring

    « Clean, comfortable, convenient »

    Nice room, comfortable bed, strong wi-fi, decent complimentary breakfast. Small refrigerator, microwave and one-cup coffee maker in room. Quiet. Restaurants and shopping close by. Have stayed here several times, always happy.

    « Sault Ste Marie...Best of the Best Westerns »

    This is one of the nicest Best Westerns we've stayed in. The staff were all very helpful, professional, and friendly. Always had a smile and a what can I help you with for us. Rooms were very clean and beds were very comfortable. Housekeeping (we stayed 4 days) had everything freshened and refreshed, beds made. Everything nice by the time we returned for the night. We were extremely happy with our stay here.

    « awesome hotel, awesome staff »

    Great hotel. It started with the staff. They were very pleasant and very informative. The room was updated, clean and easily accessible. The pool/sauna was clean and well maintained. The surrounding area had everything you needed. Walmart, applebees, McDonald's and plenty of gas stations.

    « Nice Place »

    Enjoyed our stay. Only problem was the internet connection. Could only get it in the hallway at first. I reported the problem and it started working in our room. Worked fine after that. No problem with anything else. They have a nice indoor pool and work out room that we didn't use.

  • 4
    « Poor planning »

    Over all the hotel was very nice. The check in staff helpful, nicely decorated, basically what I have come to expect. However, When a tour bus is staying there, plan on taking your breakfast back to your room. There was standing room only, and the desk staff must have been a little to busy to notice that their guest were standing, sitting on the floor, and spilling coffee on themselves.

    « I Would Come Back Again »

    The hotel was ideally located for ease off and on the interstate, including to the International Bridge, as well as for driving to local attractions. Very clean facility and the staff was very friendly and helpful. Breakfast was very good with a nice variety of choices. Due to allergies that my wife and I have, we were especially appreciative that the hotel is a non-smoking and non-pet facility. When visiting again, we'll choose to stay.

    « Nope...smoke in NON Smoking room »

    Called ahead to book a room for that evening. Only room available was a 2 queen bed room with a fireplace. OK, so we booked that - non smoking. Arrived after dinner to find that our non smoking room had been smoked in. Really, the cleaning personnel couldn't tell. Notified front desk personnel and they offer to spray the room - note, no discount was offered. Didn't matter if discounted or not (but felt should have been offered) we could not stay in this room because of the smell of smoke. Personnel seemed indifferent about the situation, just a job. Ask for any recommendations since it was after 9 pm, was told all the hotel were booked. Went east down the road to find a charming one of a kind motel that was $40 less! No it didn't offer a breakfast, but breakfast doesn't cost $40. So at the end of the day, I was very happy where I ended up staying.

    « Efficient Staff, Comfortable Room »

    We stayed one night on a road trip heading west. This was a typical Best Western, with plenty of parking, carts to transport all of your luggage inside, and an elevator to help you get all of it to the second floor. The staff was efficient, the hallways and our room were clean, and there was no odor of tobacco smoke or mold. Our room was equipped with a mini-refrigerator. Our stay included breakfast, and it was a good one. There were eggs, sausage, and gravy if you wanted something hot. There were bagels, bread for toast, cereals, pastries, apples and oranges, yogurt, juices and coffee. The breakfast area provided ample seating, and there was a hotel employee who kept everything stocked and tidy. Checkout after breakfast was a simple matter of handing in our room keys. We were very happy with our stay.

    « Best Western Sault Ste Marie »

    The room was well prepared upon arrival. The bedroom was neat and clean, also the bathroom. Excess to the rooms from the lobby was through an enclosed windowed hallway to lobby. Picnic tables were located easily on the grounds next to the rooms. The air conditioner was audible, but not too loud. Easy access from rooms to parking lot. Gas stations and restaurants located near the highway.

    « We WILL stay again! »

    Highly recommend staying here and not the Comfort Inn across the street. This hotel has nice clean rooms with nice Tv's a great breakfast, beautiful pool area and understanding staff. It is a welcoming environment. The only thing negative I can think of is the pillows were a little to firm, so take your own. Also within walking distance of anything you might need. Have a great Trip!! ;)


Getting to the hotel ...

All directions
·From: Interstate 75. Take Exit 392 and the Best Western Sault Ste. Marie is located 0. 25 miles east on Interstate 75 Business Spur.