Welcome to Best Western Le Renoir! Warm welcome in pleasant surroundings at Best Western Le Renoir, situated two steps away from Sarlat Medieval City. Functional and personal, all room with en suite facilities are perfectly arranged to make your stay enjoyable and meet your expectations. Pleasant reception area and adjacent bar lounge which has been newly decorated. Enjoy and relax by the inviting outdoor swimming pool. Enjoy your stay!
Good Hotel right in the centre, helpful staff who assisted us with check in. This was a last minute booking direct and l can't complain. Clean rooms, good bed, close to restaurants and bars. Reasonable rates.
Good Hotel with clean rooms and a pool. Really near the old city so easy walking distance. Off road parking around streets near by.Staff are friendly and cutious. The front desk staff all spook English also.
We selected BW Le Renoir for the same reason I'm sure most guests did, for the location, location, location. It's less than 5 minute walk to the center, and although they do not provide private parking, there are plenty of free space on the streets available. However, the hotel and the room are terribly outdated and badly in need of renovation, not to mention their carpets can use serious steam cleaning. Although we did not expect the hotel to be in tip top shape, it was sub par even by other BW property standards. The staff at the reception was friendly and courteous, but the ladies who work in the dining area seemed as if it was the last place they wanted to be. Also, although the selection for breakfast was good, the offering was inconsistent, as we were told the first morning that the Express option included all the pastries, coffee and fruit, but then, the second morning that we were allowed to get only 1 of each. The change in the offering from one day to the next was dubious, and instead of changing the policy every morning, the hotel should clearly state and explain the breakfast options upon check in.
It was a fine accommodation for our road scholars group. However, the staff and management was so rigid that they would not permit any of us to bring cheese and bread into any common area of the hotel to enjoy including outside near the pool or in the lobby or in the breakfast room. They would not give us a spoon or a knife or a flight. Our tour director ask them to reconsider and they absolutely refused.
Room was satisfactory, only listed as 3***. Room was very quiet and kept clean, bedding and towels refreshed. A/C was not great, but it was cool at night, so opening a window was fine. Room not on a main street, so very quiet, even with an open window. One of the nicer places to stay in Sarlat. Great location for touring the area as it is just outside of town- this is especially important on market days Saturday and Wednesday- As short walk into town..
Very nice hotel, indeed! Professional and descreet staff. Breakfast is worth the money. Kids pay half price (6.5 EUR). Depardieu was here as well. One can feel the movie spirit. Ask the reception for earing places, they know.
We stayed at the Best Western for 3 nights in mid July 2018. Excellent free parking right outside the hotel door - which was a real blessing with a hire car. Madame who runs the hotel is an incredibly hard worker - from cooking breakfasts early in the morning, to assisting with suitcases to checking guests into their rooms - she was tireless. Our very large room with excellent AC overlooked the hotel swimming pool. The pool was a wonderful addition to have a the end of a long hotel day exploring the many wonderful French attractions in the Dordogne Region. We would definitely stay here again.
My husband and I stayed at the Best Western Le Renoir between the 20th-21st of June. We were left with a certain disappointment due to the attitude, rude and annoyed, of I presume the manager on charge, when we brought to her attention a defect concerning the functioning of the shower mixer, that had no cold water running, just warm water( we arrived with 32 degrees centigrade). After verifying the defect, considered irrelevant, she suggested us to change hotel. Nevertheless the hotel is in a very good position, rooms are spacious and confortable, staff at reception, polite and helpful.
My one complaint is that - contrary to advertising - my room did not have air conditioning. Instead there was a note in the welcome booklet saying that I could enquire at reception to borrow a fan. I never bothered since the room, while stuffy, was bearable for the one night I was there. Other than that, I found the hotel to be scrupulously clean with a very comfortable bed. And it's under 10 minutes walk to the old town. Staff at the reception desk were perfectly fine and polite.
We arrived as 2 couples from Australia with vouchers for 2 superior rooms booked 6 months earlier. We stood at the counter for a good 10-15 minutes whilst Madame senior receptionist chatted on the phone without giving us any acknowledgement. Upon finally getting our room, one was a "comfort room" located in the Attic. We didn't want to complain but it wasn't what had been paid for. In fairness we were relocated. The hotel facilities were ok for their 3 star rating but the room photos are misleading. Carpets clean but stained. It is well located only minutes from the old town.
We stayed here for three nights while exploring Sarlat and neighboring wonders. The hotel is well situated at the edge of old town Sarlat with its wonderful farmers' market and ancient buildings. The hotel itself is beginning to be aged: the carpets are very worn and the décor is tired. Our bed was not good, nor was the quilt; the towels were thin. However the room was large and quiet. Breakfast was particularly good with excellent fresh fruit and many bread/pastries options. Staff was helpful.
We spent 3 nights of our Dordogne visit at this hotel. Booked a superior room, but it was disappointingly small, however the bathroom was large. The hotel is in two separate buildings, separated by the swimming pool. We enquiries about parking as we had pulled up in the narrow road outside reception, but we were told to leave it there, so throughout the holiday we parked right outside which didn't seem to be a problem. It was too cold & rainy to use the pool but it's a great asset for a central hotel in Sarlat. Location is great to walk into the town. There is a pharmacy across the street and a large supermarket a few minutes walk away. Breakfast was good with large selection of fruit, cold meats, bread and home made tarts.
The hotel manager was wonderful and helpful. The breakfast was filling and the hotel perfectly located. The pool looked tempting but not quite the right season to jump in yet. Thank you for helping us with our cancelled train and our evening gin and tonic. Our day tours left 50m from the hotel.
I have previously written a review on this hotel back in 2014. We recently stayed here again in Dec 2017 for a night. I booked 2 rooms - one for hubby and myself and the other for our son and his fiancee. On arrival the receptionist showed me both rooms. The kids room was fine but our room was heavily laden with smoke smell. It was in the towels and bedspread and carpets. We had already had showers as we were keen to show the kids the christmas markets and sites of Sarlat when we noticed the No Smoking label on our door as we closed it. We went directly to reception to complain of the smell and that I had requested both rooms to be non smoking. At first, she tried to say that we should have come to reception straight away and that there was probably nothing that she could do as we had already had our showers. But after my husband continued to explain to her that the smell was extremely bad and that we had in fact requested a non smoking room - she finally managed to find us another room. Wasn't together with our son but it wasn't a problem. The room was very large, upstairs/downstairs. The huge bed was upstairs and bathroom downstairs. This hotel is conveniently located within walking distance to the main shopping area but there is no parking. Only what you can get on the street. Would probably stay here again but would check rooms more thoroughly upon arrival next time to save the inconvenience of changing rooms when we only booked for one night.
Great front desk staff, who personally showed us to our room, made sure we knew how to operate the shades, etc. Bigger bedroom area than we had in many of the other places we stayed while in France. The bathroom/shower were very nice as well. Loved the easy walk to town. Free parking, however it is only on the streets surrounding the hotel.
Entrance on narrow street up hill (bus can't access), number of steps. Rooms quite small but quiet. TV excellent, no radio or clock. No coffee maker nor refrig in room but breakfast is great. If they have French toast, don't miss trying. Small, single elevator goes to 2nd floor (2 rooms on 3rd floor so be careful with assignment if traveling with a lot of bags). Some rooms in separate building. Our room was missing a curtain panel and we only discovered following day that room had a wall mounted remote that raised/lowered metal shades. Don't forget simple 220 adapters for charging (most phones, appliances today will charge on both 110/220 so no converter needed). Outlets a bit sparse. Staff sweet and helpful. Has good area with bar for small groups to meet before going out for dinner.
We stayed at this hotel around four years ago, and wrote a very good review about it. At the time the reception staff was first class, as was everything else for a three star hotel. This time we popped into to see if they had a room for one night. They did but not the room we had stayed in previously, so we asked to see it. They refused to show it to us, not hotel policy we were told as we had to book in, provide our credit card details, and check in to do so. I guess they would have taken the money as well. The young lady, said she could not leave the front desk - but we had seen her leave before we arrived to take guests to a block opposite just before we entered, and she was away from the front desk for a while but we waited as one would. The most we got our of her was it was a room on the top floor, no lift on the last flight of stairs, so I assume the attic. It seems it was I guess to shabby for her to allow us to look before paying, as she guessed we would more than likely refuse to stay. I would therefor recommend you insure that you are happy before parting with your money.
My husband and I stayed at le Renoir for 2 nights as part of our cycling tour of the Dordogne. The staff at reception were friendly,welcoming, and helpful. We were shown where to leave our cycles and taken by lift to our comfortable room. The shutters make the room so dark that one morning we slept in!! Air conditioning was efficient. Our only complaint was that the shower head was falling off the wall. The pool area was very sheltered. Unfortunately we did not have much sun to relax in . It was an short walk into the old town where there were many restaurants. Our breakfast was excellent.
The hotel was adequate for a 2 night stay. The room for 3 was a good size with comfortable beds and air conditioning. Nice swimming pool with complimentary towels. The buffet breakfast was very good and the staff very helpful and accommodating.
The location of the hotel is excellent - only a 5 min walk from the town centre. There's also plenty of free car parking near to the hotel as well as a free carpark within a few mins walk from the hotel. The streets around the hotel were safe to leave the car. The hotel has very good receptionists with a very quick check in process and we're very helpful throughout our stay. There's is a bar and restaurant but we did not use these facilities. There was a 12m pool which we used every day - it's not used by guests during the morning if you want to do some lengths but can get busy late afternoons. Our family room (double bed and double twin) was perfect for our stay although there was not enough storage (drawers/wardrobes). It was clean with daily room cleaning, new bed linen and towels. There was a flat screen tv, shower, bath and a secure safe. Overall the hotel is very good and has everything you and your family will need for a 1 to 2 week stay. Recommended.
Ideally located for visiting sarlat. Lovely swimming pool. Large comfortable room with very efficient air conditioning (very hot during our stay). Quiet at night. Appreciated fridge and tea making facilities - not always provided in french hotels. Always use best western where possible - good value.
There is no parking,!! The surrounding streets are mostly full. We unloaded four blocks away. Later we found a paid parking about 150 mts from the hotel for Euro 20, if you do not take the car out. Otherwise it is more. There is two parking spaces in the front "for loading and unloading" but that is a joke, these are used by motorcycles and unavailable: Staff does not care!
This was an amazing experience at Le Renoir. The staff was always gracious and helpful. My room was beautiful and spacious. I had the breakfast buffet during my stay and it was excellent. Le Renoir is a few minutes walk to the City Center where there are many shops, restaurants, etc.
I believe in underpromising and over delivering. This establishment over promises which can only lead to disappointment. we booked a Superior Queen Room but when taken to the room it was small and nothing like the picture on their website. We complained and then they reluctantly moved us to a larger room, unfortunately 2 flights of stairs and no help with bags. They also say they have a mini bar, well they do and it is a small fridge but they do not connect them so they say it is just for putting drinks in but not to cool them down. How mysterious? When is a fridge not a fridge? they have one in all rooms with all of the motors visible if you check, that are plugged into power but that only enables you to turn the light on. I marvel that they went to the expensive of fridges but for some obscure reason deny they are fridges and make sure you cannot turn it on. I suspect they are saving on power. Faulty Towers may do this but a Best Western, Give us a break. Staff were not overly friendly. Rooms are also very noisy right on a main road. We will never go back to them again.
So nice to come back to Le Renoir, staff so helpful and friendly. Superb location everything in walking distance, just a shameful there is no parking for Motorbikes. The rooms are spacious clean . Please note the white remote on the table is for the blinds !! Curtains do not fit the windows. Breakfast is pricey 13.50 Euro each, buffet style so eat well. Thankfully the pool was open even though it was mid April when we arrived, it is outdoor not heated, but brilliant, the area is a lovely sun trap.
Not what I think of when I think Best Western, it was better, It was really very nice and clean and an easy walk to the city center, Christmas market and medieval sections of the town . The front desk staff cannot be beat. They were very knowledgeable and helpful. If you stay here in the winter, it is a very quick walk to the Christmas market. If you stay here I highly recommend that you jump in a car and tour around to Les Eyzies-de-Tayac-Sireuil, see the castle at Beynac-et-Cazenac, and see La Roque Gageac. A mind-blowing drive that allows you to visit cave dwellings and castles all within easy reach.
3 to 4 star standard. Welcome @ reception pleasant & helpful enough along with showing / showround of room etc Room size & quality above average with only broken bathroom floor tiles + previous customers rubbish on bathroom floor detracting from otherwise high standards of maintenance etc Cleanliness / presentation of public areas & location for town centre all well above average Continental breakfast very good with ample choice of hot drinks. No restaurant & limited bar facility if required Value - reasonable as were all out of season & sourced best deal ( SNCF ! ). Enjoy
Overnight stay in Sarlat to see the Christmas market. Hotel near the city centre, about 5 minutes walk. Lovely hotel, would return. Amazing light show area around the Christmas market, but watch out as many storeholders close around 7.00pm - on a Friday night, the week before Christmas, thought they would stay open a bit longer!! Not the hotels fault, and would recommend staying here!
Superb value for money. Fastidiously clean and a great base to explore the beautiful town of Sarlat. Thoroughly recommended. The staff bend over backwards to make you feel welcome and were extremely helpful.
Fine, basic hotel with a nice pool (unheated in October). The decor in our section of the hotel was charming with wonderful fabric wall-covering and beautiful chintz covered chairs in the common areas. The breakfast was good and plentiful. The hotel was quiet and beds very comfortable.
This is our third visit to BW le Renoir. They have handicap accessible rooms large in size to European standards. Locate a few blocks from the historic district and now with parking across the street this hotel is the place to stay in Sarlat. Book early since tour companies use this hotel. Breakfast is good. Staff is friendly and accommodating with Language only a slight problem.
This Best Western-operated hotel features spacious, clean rooms with en suite bathrooms, a pool, a bar, and a generous breakfast each morning. It's located within walking distance of all of the key sights in Sarlat, a beautiful city. Parking is available in nearby lots, though we had luck finding spaces on the street just outside the hotel. The only downside is it's located on a busy corner, so the traffic noise can be an issue for some. Double-paned windows help.
Hotel is simple but nice. Lovely breakfast, need to find your own parking, rooms are nothing fancy but pleasant. Caves and Castles outside of town, lovely old town square with shopping and restaurants in town, charming area. Staff and service was great.
This hotel was a disappointment. We booked the best room – it faced the street and had a view of shuttered buildings across the way. There were a couple of things that were down right strange – more than quirky. Our queen-size bed was a murphy bed – it was set up as a bed when we arrived, but it was definitely a cabinet, and not comfortable. The large room was sparsely furnished with mismatching club chairs and the television sat on the refrigerator. The toilet was in a closet near the door – the sink and tub were across the room 25 feet away past the bed. The hotel provided only wall-mounted squeeze bottle soap-no other amenities. The air conditioning kept the room comfortable but had a whine to it. The tub-douche was difficult to use. The hotel only provided coffee (instant) the day of arrival. They told me they considered it a “welcome gift”. They left the tea kettle so we purchased our own instant coffee. The pool area was nice but the water was cold. The Wi-Fi worked reasonably well. There was a safe.
We stayed here one night on our travel to the south of France. Very clean, nicely decorated hotel. The staff are very helpful and accommodating...Benjamin will do anything for you! They were great about restaurant and site recommendations. Would not hesitate to stay here again.
Nice modern hotel close to good restaurants and downtown Sarlat. Helpful staff. Walk to town is about 25 minutes but direct to the downtown core where there is lots to see and do. Would definately stay there again.
We had a one night stay at Best Western - Sarlat, it was our first experience with this major chain motel, staff were professional & friendly as you would expect, room was reasonably well appointed, had rolldown shutters to elliminate street noise etc. There was no secure parking, but we were able to find a free park in a nearby street with no issues. Breakfast was busy (as was the hotel in general, with several coach tours staying there), but staff in the kitchen worked hard to clear tables & replenish food items. We were housed in what they call "The Villas" only thing might be an issue for some travellers is a steep spiral staircase appears to be the only access to rooms, a bit of a challenge with heavy bags, there is no lift in The Villas area.
We stayed there as a family of 5 during 3 night - very well located, 10 min walk from the old city. The staff is warm and helpful, do not hesitate asking their restaurant recommendation we were very glad by their advices and finally the room was large enough for the 5 of us. Worth the value.
This hotel was well appointed with a clean room and a comfortable bed. Well worth the price. Only minor negative was only breakfast being offered. It would have been nice to have a dinner option after a day of touring.
We were hard pushed to find a hotel in Sarlat - more than a million visitors pass through this quaint little medieval town per year so that came as no surprise! We eventually found two rooms at the Best Western la Renoir. We had a superior double room looking down on the pool deck. The room was comfortable and clean and being a 3 star hotel, well appointed as any traveller would expect. No gowns and slippers though. I wish hoteliers will start realizing that English speaking guests are normally on holiday and certainly do not want to see CNN and BBC News as the only English channels! No chance to catch a movie or watch other entertainment programmes, only the same news over and over...Benjamin, the young receptionist does, well, everything! He bends backwards for the guests and then some! Breakfast is a continental affair and quite sufficient. Parking is a problem; there is none. One can park on the street or at a parking lot 500 m up the road. Easy to find parking on the street however. This is not the worlds greatest hotel nor does it pretend to be - if you want a clean, comfortable room go for it!
A good hotel for a night or two, lovely beds and rooms, only let down by the single dispenser for shampoo or shower gel in the bathrooms . And the breakfast is so mean it's ridiculous, the express breakfast entitles you to the world's tiniest croissant and one cup of coffee, just mean spirited!
We traveled in the Dordogne area the first week of November, not knowing that it was off-season. Many hotels, restaurants, shops, and points of interest were closed for the season. We found this hotel in the best location the visit the area. We stayed 3 nights in 3 different rooms because we kept returning each evening to spend the night. The hotel personnel were very friendly and helpful. The last morning we left the hotel to travel back to Limoges, Amelie gave us 2 suggestions of places to visit on our way, Colognes-la-Rouge and Turenne. Loved these two towns. We wouldn't have known about them without Amelie's suggestions.
Does not resemble the photos on the website. Not the best part of town but reasonably well located near the medieval center. Rooms are pretty large. Breakfast is decent for a reasonable surcharge. No on site parking but not too difficult to find on the adjacent street. Funky floor plan. Nothing happening in the bar. No English speaking channels on the tv. Good bed and shower.
This is a vey well appointed and comfortable hotel situated a few minutes walk from the old town with its busy Saturday morning market. Our room was spacious and clean and had excellent air conditioning which was good because it was 40°C for the weekend of our stay.A pity there is no restaurant at the hotel but there are many excellent ones close by. I would highly recommend Le Grand Bleu where we had a fantastic meal.
Only about a 5 minute walk from the old sector along the main street, this might be a good choice for a budget hotel. I can't speak for other rooms, but mine was at the very top in the attic. Though some upper floor rooms have a long window, mine only had a skylight. Don't leave it open when you leave if it's likely to rain! I thought the bath area to be a little sparse on toiletries but my bed was comfy. You can have breakfast here and there's a long bar for an evening drink. In addition to the in-room TV, there's a rather large screen one in the sitting room/breakfast area. Good for group viewing of CNN International if something's up while you're on holiday. There's an outdoor pool if it's warm enough, but not very good parking. Note that the door closes early so you might need your room key if you take an evening stroll into town or stop to see a movie down the street.
The room was bigger than expected. The hotel set up was a little strange as we were the only room on our floor (-1) and it felt like the room was an after thought or possibly use to be offices which were then retrofitted to be a hotel room as it was on road level which meant you had to keep the curtains shut as to ensure no one peeped in but it actually worked out well for us and our 10 month old as we didn't feel like we were disturbing anyone else. The staff were very accommodating and gave a great range of dinner options when asked. The hotel is only a short stroll to the village square which is full of character, places to eat and tourists. There is no designated parking so if you are driving be prepared to either park on the street or in the public car park just up the road.
My wife and I were so pleased with this hotel and Sarlat that we extended our stay to 8 nights. The hotel staff is exceptionally good and they went out of their way to promptly resolve any issue to our complete satisfaction that we brought up. I reserved a larger Superior room on the top floor of the main building overlooking the swimming pool last January and that was exactly what was waiting for us upon our arrival. Our spacious room had plenty of furniture and the bed mattresses were very comfortable and we always slept well. Our room was also quiet with no noise coming into the room from the hallway, adjacent rooms or pool. The Wi-Fi worked perfectly with a strong signal on both my laptop PC and my wife's iPad. It was never a problem to find a parking place on the street right outside the hotel or around the corner. We were very satisfied with our stay at this fine hotel and highly recommend it.
We have just enjoyed 7 nights here. On arrival, I was a little concerned that the immediate area didn't look like the Sarlat we'd seen on the Internet! However, a 5 minute walk soon sorted that! The hotel is fairly basic but very clean & the pool is lovely. We had room 18 which is a split level room, ideal for families. The air con was a great addition. My only suggestion to the hotel would be to provide an area for lunch. The hotel doesn't serve food (other than breakfast) & picnics/food is prohibited around the pool. Maybe the tables & chairs by the entrance could be used for lunch? We found lunch time a little tricky as we had no where to eat as there's no table or chairs in the rooms either which wasn't easy with two young children. We enjoyed popping to the local bakery for sandwiches & ended up having to eat them on our hotel room floor. This is just a suggestion & as mentioned above, we enjoyed this hotel but feel it would be better if a provision was made for eating lunch - perhaps the hotel could serve sandwiches? I hope this review helps.
Hotel was very easy to find and only a couple of minutes walk to the pedestrianised old town centre. There is no car park for the hotel but we found plenty of parking on the streets, which was free. We had a large ground floor room with some noise from traffic but the fairly quiet air-conditioning does help to mask it. Breakfasts were plentiful and good. The staff were friendly and helpful and we would certainly use this hotel again.
Hotel is in two sections with a lovely swimming pool and small gardens forming a U shape between the two sections. We preferred to be in the Villa Section and had two spacious rooms each side by side and with their own door. There was also a further entrance that we could close off from the corridor and have both our rooms open so as we could converse with each other, or have privacy when we wanted. Very thoughtful of the hotel to do this for us. Rooms had excellent air conditioning that worked well. It was a heatwave of 35+ celsius every day and the aircon never let us down. Beds were comfortable and rooms, including bathrooms are very modern and bigger than the usual European room size. The hotel is a two minute walk to the pedestrian areas such as the Rue de La Republique, cafes and shops of Sarlat. We did not find the hotel noisy as some have mentioned and we always found a safe park on the street either right outside the hotel or within 200 metres away. All the parking was free. The pool is excellent and towels are provided. Pool chairs are comfortable and there are large umbrellas to shade under and the small garden creates a feeling of calm. We stayed 4 days and thoroughly enjoyed the opportunity to walk to the cafes and shops and to be able to easily drive out to the hill towns such as Domme, Beynac and the Chateau and Les Jardins de Marqueyssac and many other villages on the Dordogne river. There is so much to see and this hotel is a lovely oasis to return to each day. In the afternoons we lazed at the pool reading or taking the afternoon nap. There are tables and chairs outside near the pool and we enjoyed having drinks and snacks or playing cards there each evening before we went out to dinner. Sarlat itself provides a lot to do with its regular weekly market, choirs singing outside the church, other musicians in the squares such as the Place de la Liberte, lots of cafes to sit at and watch the world go by and the mazes of 'higgledy-piggledy' medieval streets to wander in. It's a very attractive town, beautifully restored with impressive buildings. Thank you for our lovely stay and the caring way we were looked after at the La Renoir.
Close to the old town entrance. There are some public parking lot around the town but the hotel has no space of its own. Room is not spacious but wide enough to relax for 2 nights. Room is clean and well maintained. I intended to use laundry service and found a poly-bag for it. Put my stuff into the bag, bring it t the reception and ask to the staff. She said the hotel has no laundry service. I expected the service at Best Western and there is the laundry bag in the room. Very confusing and disappointed. Before we go out for old town, we get a map and ask the staff where to go & see. She make a circle all of the old town area saying everywhere in the tow is worth to visit. We find tourist information. Asked same question to a lady in charge. She marked 5 or 6 places immediately and explained each place briefly. I feel a little more education for the hotel staff.
This hotel has extremely poor sound proofing between rooms and hence we could. hear people in the rooms above and beside us. We were woken at midnight as new guests had arrived and could not get into the hotel . Breakfast was good but the better quality food was served early when the tour groups were eating. The room we were in looked nothing like the one on the web site.
Excellent hotel and great location highly recommended. No hotel parking but easy on street parking nearby and a free car park within 3 minutes walk from hotel. Excellent for exploring Sarlat as town centre 5 minutes stroll from hotel.
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