Best Western Regina Elena,  Santa Margherita Ligure

4.0/5  - based on 412 guest reviews.
Lungomare Milite Ignoto 44, 16038, Santa Margherita Ligure, Italy - See map
+39 0185 287003 +39 0185 284473



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1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor pool
    Outdoor pool
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Modern hotel in Santa Margherita Ligure, the Best Western Hotel Regina Elena is located on the lovely sea road leading to Portofino, with charming panoramic view. The garden leads directly to the nice private beach, with restaurant and bar. This property is open all year round and has a large covered private parking at a nominal fee. Solarium on the roof top (open from May to October), with heated swimming pool and Jacuzzi, to ejoy the wonderful view while relaxing under the warm Ligurian sun. Comfortable rooms, most of them with balcony and sea view. Enjoy your stay.

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Room 1

Guest reviews

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based on 412 guest reviews
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Best Western Regina Elena,Santa Margherita Ligure
  • 5
    « Great friendly service, excellent room with sea view. »

    We stayed at this hotel during November. Situated perfectly near the sea with an interior decor invoking times gone past, a beautiful elegance that so many modern hôtels miss. The welcome by the front office staff was friendly, warm and Professional, everything sorted quickly and efficiently. Our room was nice and spacious with a private balconey giving us a sea view. We used the breakfast room, restaurant and bar during our stay, all the staff were well trained, courteous and friendly, the food both at breakfast and evening was throughly enjoyable and the Maitre D'Hotel in the evening was able to give good advice as to dishes and wine in English and in French. I would reccommend this hotel without hesitation and look forward to visiting again in the future.

    « Stylish »

    Spent 3 nights in this wonderful hotel with two of my friend. The hotel is beautifully decorated and the bedroom did not disappoint. Set in the lovely port of portofino the views from the hotel are simply stunning especially at night. The rooftop jacuzzi is a gem staff were both friendly and attentive. I would love to go back. It deserves it's 4 stars

    « Great Rooms - Even if you Don't Face the Water! »

    This hotel is within walking distance of downtown and if you're lucky, you'll be sure and visit Portofino, which is even more beautiful than Santa Margherita Ligure (hard to believe!). There are many, many fabulous restaurants within walking distance - not to mention the great food we enjoyed at the hotel!

    « Oh, well »

    Please, avoid eating at their restaurant. I don't believe there's a real chef in the kitchen. Any chef. I can't believe I ate like this in Italy. Tour people food, plastic, tasteless. Very disappointing all about this hotel. Emergency only.

    « This Hotel is in a great location »

    Very easy to take an hour bus tour to Portafino from this Hotel. Hotel was beautifully set out and rooms very comfortable. Felt the breakfast was a little ordinary for Australian travellers. Suited Americans more. A 15 minute walk takes you to the town with beautiful shops and buildings. Shops a little pricy. This Hotel has a private beach front.

    « One of the nicest rooms I've ever stayed in »

    We spent five wonderful nights at Hotel Regina Elena. It was our home base as we visited Cinque Terre and Portofino. We lucked out and got room 430. If at all possible try to get this room. In my opinion it's the best room in the hotel....possibly in the whole city. We had a long balcony that wrapped around two sides of the building. Our view was unobstructed. We also had two windows and a cool porthole in the shower. From practically every place in the room including the shower we had breathtaking views. We loved our room so much we had to drag ourselves away every day to explore our surroundings. The staff is helpful and attentive. The font desk made dinner reservations for us, helped us find our way around town and printed out our train tickets. We also took advantage of their laundry service. Generally I don't pay much attention to housekeeping unless there is a problem, but the housekeeping staff at this hotel is exceptional. They would notice when we left our room for breakfast and clean our room while we were gone. Every morning after we finished breakfast, we returned to a beautiful, clean room. It set the tone for a nice day. This is a great hotel for kids. Not only is there a convenient private beach connected to the hotel where the kids can play, but there is a Pokestop and Gym nearby. If your kids are playing Pokemon Go, they will love it.

    « relaxing in Liguria »

    We were a party of four but I had arranged the holiday so the onus was fairly and squarely on me to keep everyone happy on our first trip to Santa Margharita Ligure. We had a zombie type early morning flight but even though we arrived at the Regina Elena hotel much earlier than expected, we were met with a friendly welcome and given the keys to our rooms where we immediately decamped for a much needed siesta. The hotel is quite old and has retained much of its charm despite obvious extensions and refurbishment, including the ubiquitous spa and conference centre which, thankfully, is mainly out of sight. The public rooms on the ground floor look like the Titanic's state rooms and are a very inviting spot to read or relax in. The rooms we had were quite spacious and the sea views were terrific especially in the evening light. The bathrooms were up to date and the shower was twice the size of the one we had at home. We had the run of quite a large balcony but had to endure some loud traffic noise although this did ease up later in the day and to be fair we were on the first floor. A lot of traffic goes past the hotel in the morning and returns at rush hour as it were, but the nights are noise free. The roof top pool area boasts great views but could do with some more shade as in parasols or awnings. The rooms were kept clean at all times and the staff on our floor did a great job and even arranged our bits and pieces to maximise room space. The staff in reception were personable and courteous, even smiling away when I practised my not so good Italian on them. They can recommend places to eat, sell you boat tickets and give you info on the best trails to explore. I can single out Francesca and Gian Paolo as being particularly helpful as all their colleagues were. I can't say the same for their colleague who looks after the beach sun loungers as he was a bit rude to my wife on our first trip to his fiefdom. Well, those people aren't usually employed for their front of house personalities. We never tested the dining room as we preferred to sample the local eateries which were superb. It is essential to book in advance for the more popular restaurants and try out some of the quieter ones located in the old town itself but off the main promenade. The buffet breakfast was fine and there is no limit on how many helpings of muesli or egg or yoghurt you want so go for it! We usually use a hotel as a base to explore the surrounding area and sights and found that the Regina Elena scored very highly in this respect. You could walk from the hotel, partly through forest, to Portofino and further on along a parkland trail to San Fruttuosa a 12th century monastery. You can jump on a different boat there and sail on to Camogli which is a really charming old mediaeval town with a more picturesque harbour than any in the Cinque Terre in my view. The railway station in Santa Margharita is about a 20 minute walk away from the hotel and can whisk you away northwards to Genoa and its old centro storico while southbound journeys take you through some very pleasant towns such as Rapolla and Monterossa down to the renowned Cinque Terre. Both trips only take about 30/40 minutes. The walk on the cliff trail high up between Varnazza and Monterossa is memorable and yes it can get crowded but this only underlines how popular it is. A good base from which to explore the town and nearby villages or to go further by train or car to Genoa or La Spezia. A very comfortable hotel where the reception staff make you feel as if your party were the only guests in the building and leave you with a notion of coming back.

    « Great sea views from the top floors »

    I had inadvertantly booked into the dependance next door- with car park at the back and viewless courtyard at the front- so the Manager proposed to upgrade up to the main building for a small and simple room on top floor- with great views from the small balcony- screened from others with mature bushes- which we really enjoyed. The room was simple and small, but bed comfortable - but the view was the main feature. Small sunbathing room terrasse with small pool and great views to mature villas Nortth side and sea to the South. Staff friendly- but restaurant a bit plain and without view. 10 minutes walk to town for other restaurants and boat ferry to Portofino and other destinations- but there is a bus stop very close.

    « Great place to stay in beautiful town »

    The hotel is in such a great location and within easy walking distance to everything. We had breakfast included and there was a great variety. Our room was spacious with a gorgeous balcony overlooking the beach. Very well kept and clean. Private beach across the street (access via underground tunnel) was nice although the hiring of sun beds was a bit pricey especially for Australians!! €18 on weekends and €15 during the week. As the beach is rocky, you really need a sun bed. Overall we had an amazing time and enjoyed a late night drink in the bar sitting in the beautiful downstairs lounges.

    « Time warp gem »

    15 minutes walk outside the main strip is the best western hotel - inside and out a bit of a seventies time warp but a please tell one. The staff are very welcoming and the rooms are small but very clean. There is a small sun deck. With pool and jacuzzi where people quietly read and pass the time . The view is an impressive one . It's out of the main town so it's quieter and less touristy. Worth a stay .

  • 4
    « Wonderful holidays in San-Margherita Ligure in August 2016 »

    Stayed in this hotel, recommended by one VIP travel agent in Kiev as the best in the area of Santa-Margherita. Having the recommendation and some experience of staying in Best Western hotels in Europe we expected to have top level service, but missed some points, that seemd to be natural for these chain of respected hotels. Location is perfect, the beach organization and service the same, breakfast is reasonably Ok. But furniture in the rooms and some equipment ( air condioning and bathroom staff, that you can hear " from reception area" ) should be definitely renovated. Staff in general is very professional and positive, besides few receptionists, who opositely to their colleagues, either didn't try to help in the settlement of some issues or tried to outsource these issues to anybody else. The last case, that spoiled much our impression of the hotel stay, was unability of the staff to arrange a light so-called "early breakfast" ( so-called as it was at 06.50 on 31 august 2016 - only 40 min before regular breakfast time ) for us, as we had to catch the early morning train to Milano at 07.39. I asked for the early breakfast few days ahead and got respond on it's full availability on condition, that we apply to the reception the night before departure. We did so, but I got completely different respond - the lady on duty told, it was absolutely not possible. Ok, we had to accept, but next morning we saw the requested service, given to another leaving family. For me, it is the personal behaviour of some staff, but the impression refers to the hotel in general. I shared this point with the receptionist just before our departure, but I will fix the issues with my travel agent. It is not the case of money only, it is the case of the customer service. And the recommendation for the hotel came from my agent to his VIP customer, so the agent has to carry the responsibility for such case, not very often in my experience. Sorry for my openess, but I do expect to get proper service for the proper money, I paid .

    « Great view »

    At the end of the promenade it still sits in a great spot and has great sea views.Room air con wasn't great so left door open and listened to the odd wave.Breakfast good Small pool but I really enjoyed it clean warm and a view to die for.

    « FANTASTIC! Loved it, no complaints »

    We had an easy check in and parking was easy. The location is superb with lots of cafes and shops nearby and across the street from the beach..there is an underground tunnel to get to the beach so you don't have to cross the road. Our room was a nice size with a large bathroom. It is an old building but very well maintained. Our room was quiet and well appointed with a side view of the sea which was nice. Breakfast was ok, one of the days the entire 20 minutes we were there the scrambled eggs and bacon trays were completely empty and many people complained but nothing changed but what can you expect for 5 euros? We didn't eat at the restaurant for any other meals but did have room service one night which was very good. Do yourself a favour and take a trip into Portofino which is about a 15 min drive away, fabulous shops and a quaint little village, definitely worth the drive! We went to the beach which was nice with nice sun chairs (for a charge). It is a rocky beach (not sand) and not a wade out (had to enter from a dock) but that was ok, still very pleasant. We didn't use the pool so cant comment. Beds are very hard which we noticed was a common trait in Italy and so were the pillows. All in all a very nice stay and a great little village.

    « Best part of our holiday »

    What a great hotel, friendly staff, great location, great beach facilities! Has a roof top pool if you don't want to swim in the beach. Rooms were very comfortable and very clean. Would definitely recommend!

    « Classic hotel in a stylish resort »

    The Regina Elena has kept hold of its qualities, that make it a hotel that would fit into this classic resort. Its décor and furnishings seem to be in line with the elegant 50/60's Riviera feel, however this isn't to say it is shabby or run down. In fact it has kept true to the Santa Margehrita style and in most of the rooms it seems, some updating of the furniture has brought it in line with what is required of a modern hotel. Our room (as is the rest of the hotel) was kept spotlessly clean and even on a few occasion re organised, for our return after we left it in a bit of a mess , as well as having a turn down service before bed time. (compliments to the maid on floor 1). To be personal and non impartial my only moan would be the size of the room for the rate we paid. At Euro250/night and Euro18/nt for parking it seemed a bit steep,but on reflection and checking out other hotels this seemed to be the going rate for a resort as Santa Margherita in high season August.. The facilities were good. The small roof top pool and Jacuzzi along with the sunbathing space were adequate but this was made up for by the stunning views. The beach and beach bar were good, but again be prepared to pay Euro18/day for a sun bed (and we heard the front beds were given to Italian guests over any other nationality). In addition food and drink there was not the best of value. the beach was pebble and sea access was via a platform. The breakfast was good with a decent variety of food and drinks on offer,the breakfast room and outside area was light and airy (amazing ceiling!). There were plenty of lounges and a bar to use (although on these summer days were empty) I must make note of the car park. Although quite high rates, they did match comparably to road side or nearby municipal car park rates, but the unique highlight was the automated 6 level car organisation system, that took your car and automatically placed it (driver free) into one of the underground levels. Futuristic! The hotel was positioned on the far bay of Santa Margherita,about a 15-20min walk (past the port and various shops and restaurants) to the centre and ferry area. The bus service to Portofino passed the hotel and in fact we were told it was a nice walk to this beautiful sister town. All in all a lovely hotel with some good qualities and very friendly and welcoming staff ,worth considering

    « More than disappointing »

    Me and my nephew of 12 years old, English of Indian origin, wanted to ask for information to access the beach and went downstairs at the desk. A man with white beard was very unpolite with us (he almost throw on our face the price list) and when we asked for details about cost he was answering in a way that made us feel as undesired guest. Well, we have no desire to go back there anymore and we warmly recommend anybody else to go. Such a shame for a wonderful place as Santa Margherita.

    « Perfect! »

    We stayed here two nights on a Globus Tour. The hotel staff was very friendly and helpful. The room was clean, quiet, and comfortable. There was a little balcony off our room where we sat to enjoy coffee from the in-room coffee maker. The Breakfast Buffet was delicious and ample. There are several lovely reading rooms on the lower floor. We also enjoyed their beach across the street. Such a pretty location!

    « Very disappointing experience at the beach »

    I was there at the beginning of August with my nephew of 12 years old coming visiting from England (his family is of Indian origin), and wanted to ask information to access the beach. We went downstairs and the man with the white beard at the desk wasn't polite: he almost threw on our face the sheet with prices and conditions, and when we asked for having some clarification he was speaking to us in bad mood. Such a shame for a wonderful place like Santa Margherita.

    « Great start for three week holiday in Italy »

    From Milan, May of 2015, we headed to our first layover in Santa Margherita, Ligure. We arrived by car at Hotel Regina Elena and were greeted by our friendly staff. Our room included a covered balcony facing the water views. It was a beautiful view each morning and evening. The hotel is an easy walk to many great restaurants in town which we took advantage of. It is also a quick 10 minute drive to Portofino! The parking facilities are on property and below ground with an awesome mechanical feature that I had never seen before. The breakfast was a continental fare and included with the reasonable cost of the rooms. Impressed enough to return in 2017(already booked)!

    « Double trouble »

    We had to pay for the room again as hotel went bust.the hotel upgraded us to a sea view in compensation.the tv did not receive BBC so they gave us another tv.the bar service and waiting service is poor.the bar's close early too.they didn't tell about the free bus service until the 2nd last day.they sent us to their beach restaurant knowing it was closed.the maid took our wine from the room and we had to ask for it back.we bought a ferry ticket from the hotel and the sailing was cancelled.the room safe did not work.

  • 3
    « lovely holiday »

    Stayed at this hotel 2days ago, after low cost holidays going bust we had already paid :-( got in touch with hotel told them what had happened , said we booked and paid for a sea view room on 5th Feb and would still like it !!! After few days of stress we got offered a mountain room , not sea view and as only week before who got our room!!! .... and we paid again so no loss to them ,,was given nice room and maid kept asking if all ok 'it was' beautifully clean etc breakfast ok but nearest to English was scrambled egg and bacon , pool lovely and got clean towels everyday didn't go on beach as 18 euros for sunbed, also no bar open in day and closed early at night so bought our own , hence3stars as more for more facilities loved area and portifino was amazing a nice chilled holiday with my friends

    « Nice room, wonderful rooftop pool, friendly staff, nice breakfast »

    We stayed for 3 nights while traveling the area. The rooms are small, and ours was facing the rear, so no view of the harbor. But we did have a balcony, and the bed was very comfortable. the wifi was also very good. The rooftop pool is great - nice size, but with an amazing view of the harbor. The staff was very friendly. And breakfast had a large selection of food, and a nice outdoor area for enjoying the morning sun. The hotel is a 5 min walk into town, which is nice and a tad quieter than being in the middle of town. This is a great place to base from when visiting Portofino (best done by ferry- a 10 mins ride) or a day trip (also by ferry) to Cinco Terra. There are also a million amazing restaurants all around town - with water views. Just make sure to make a reservation for a Friday or Saturday night in the summer.

    « Great location, hotel infra and staff »

    My daughter, 5y, and I spent 2 days (too short I must say) over there! It's a lovely small city by the Mediterranean. Very hot on summer (of course) and we had a great time. The hotel is right in front of the beach, and besides it's wonderful view the beach is right across, don't even need to cross the street bcoz there is a subterranean passage so even better for kids. The beach has its free access to everyone. Just like most of the Italian beaches if you wanna a chair has to pay. I believe it is around 18 euros. The beach area is great! Restaurant, bar, a whole kids area with sand to play And it's in the shade. There is trampolim and small pool for kids up to 6 y. There is ping pong table for the teenagers. On the beach there are those gonflable plays and some other small island to swing to and have sunbath. Watch out as a reminder that it is not a sand beach. But there is a bridge to go into the water so you do not have to step on the rocks. There is a pool and a jacuzzi on the rooftop which is great for the view and bcoz the sun shines over there until late! So... We are able just to enjoy the place and the view and relax!!!

    « Overpriced »

    Overpriced hotel that got stuck in the 80s. Everything was grim apart from the location close to beach and rooftop pool. But service, rooms and dining was really bad. 20 m2 with 20 year old bathroom and shower from cheapest studio apartments in cities for over EUR 300 per night is not very good deal. Breakfast choice is very limited as well. Certainly not worth the price. On the picture is how they serve prossecco... Judge for yourself. 4 stars? No chance.

    « Nice hotel »

    Not to far from restaurants clean hotel decent room. We had a partial view of the sea which was nice . The hotel has a pool but easy access to their private beach where they have lounge chairs and umbrellas and towels for guests. Overall we liked it and would recommend it.

    « Fantastic stay »

    Very warm welcome, early check in and a free upgrade to a sea view with balcony room, staff couldn't have been more helpful. Very clean room & bathroom with effective air con and comfy bed (for Italy!) Roof top pool & Jacuzzi a real treat, pick up towels from reception. Excellent choice at breakfast and you can eat outside too, good coffee m/c, great filled croissants, soft boiled eggs, lots of fresh fruit (many places we visited in Italy only seem to provide tinned fruit) Reception very helpful with bus tickets to Portofino, it leaves outside the hotel, but beware, it only runs once an hour, so do check the timetable. You can walk, but it takes about 40 minutes and some of the walk is on the road and you will take your life in your hands! The only minor negatives are that there were no UK TV channels and it was 12 euro to park out motorcycle, which is normally free.

    « Not worth it. »

    This hotel has a very good location but it need renovation. It is an over priced hotel and I think you can find a much better hotels for the same price. The good thing about this hotel it is a cross the road from the sea and they have access to the beach. Breakfast is less than normal and nothing special.

    « Great Location & Service »

    We spent two nights as a family of five (three young children) with interconnected rooms. The location was great, private beach was very close, service was great and welcoming to our family, black out "garage door" provided a good sleep and A/C was decent. Overall, a great family trip to Santa Margherita.

    « Gorgeous indeed!! »

    We loved our couple of days in this hotel. In spite of the fact that we took basic double rooms, they were quite large and we had a lovely sea view from the balconies. The food was good and the staff very friendly. Breakfast was lovely, although not the high standard of other Best Westins we've been to. Still pleasant. I will return her with absolute pleasure! Lots of nice beach restaurants around. The Rosa just close to the restaurant a feast!

    « 11/10 »

    Brilliant hotel, far exceeded our expectations,perfect location perfect room,brilliant breakfast,brilliant service,amazing rooftop pool and jacuzzi, as far as we were concerned perfect in every way and made our stay in santa margarita, memorable,thank you a credit to a family owned hotel,well-done.

  • 5
    « Like in paradise »

    Very clean and Nice room With view on the bay.Very helpful at the reception.Speaking several Languages. Delicious breakfast With much to choose from.Just a short walk Down under the road to the Beach With sunbeds. Various Food for lunch .

    « The Best of the Best ..!! »

    This hotel is like a second home for us, for the last 15 years we made sure to spend part of our summer there!! It has everything you need to have a happy carefree vacation , with kids, or without.. Full four star service , plus the hotel has it own beach and an adjoining restaurant, another one is inside the hotel. Also , there is a underground pas way to a beach under the road , so the kids can go in and out with you not worrying about them crossing the road .. Once you meat the owners , you will be able to appreciate their hospitality and understand why every detail is thought through! It's a family business that passes from one generation to another, it's their work and they do it with pride! This year , we didn't recognized our room., all new, elegantly decorated with style and complimentary colors ! Highly recommend!

    « Dissapointing »

    How can it be possible that in a USS 270 plus room per night you hear during the night, the sewage noise while somebody above flushes the WC or takes a shower? Because that was my experience in this hotel. I would never return. They really need to close and rebuild it because location is excellent.

    « Great hotel and great staff!!! »

    Booked online with priceline for $110. Only stayed for one night, but we were very impressed with their hospitality. The city was just starting to bustle with the summer tourist season and the beach was very inviting. Parking was expensive at €18, but they had plenty of space with the auto parking elevator. Highly recommend this hotel and plan on taking the whole family back soon!

    « Value for money »

    Great view, staff are helpful, they even gave us a bottle of sparkling to celebrate our honeymoon, position is good, breakfast was not bad, dinner in the restaurant could be improved. Portofino is 10 miss drive down the road.

    « Not bad I suppose »

    Good reception staff, but the room although having a sea view (booked as such) really only looked along the "beach line" and not out to sea. All facilities were as described. We sampled dinner on our first evening and the quality matched the hotels claims. This hotel really needs a makeover. There seem to be no fewer than three lifts all serving a different selection of floors (the hotel is not THAT large) the inside of our lift resembled a small samsonite suitcase, it claimed a capacity of four but you really cannot be serious.

    « Very nice hotel »

    The personnel are very helpful, and the location is right next to town in front of the water with private beach access. The breakfast buffet is sufficient offering many options. There are some rooms that have private terraces overlooking the Mediterranean Sea. We didn't have one of those unfortunately. Our room was very basic located in the annex which seems to be older, however the bed was comfy, and it was clean. There is a large common area which includes a bar next to the lobby. We enjoyed our stay!

    « Unreasonably pretentious hotel »

    Just spent 2 nights at the Regina Elena. It did not live up to expectations for us. The pictures on the internet looked beautiful. The back lobby areas do have an old-world charm but our room was Spartan. Two single beds with basic white bed linens and no comforter. Very cheap desk, one chair and a shelf completed the room's decor. We had to call to get a blanket. No in-room safe. Wi-fi in room kept breaking up so we went to the lobby to use it. Our room had a nice view except for the security light right in the middle of it. The sea side balcony was locked the entire time so we couldn't enjoy that. The restaurant dinner prices were ridiculous and the desk staff (except for one girl) was surly. Breakfast (included) was good and had a wide variety and the wait staff was nice. Rooms were clean. The hotel is right on the main road with the beach and sea on the other side of it. It would have been a good sleep except for loud traffic noises late into the night. (We left our window open to enjoy the breeze and hopefully the sounds of the sea. That didn't work out too well.)

    « Not bad option in this great location »

    There aren't many reasonably and i-priced options in this area and it IS best to stay in Santa Mgrta-Ligure or nearer to Portofino and NOT the less-expensive Rapello which is busier and not nearly as nice. This hotel is located perfectly, has nice common areas, private beach, rooms are modern - but small, free wifi, but it is expensive for what you get. Also, the beds were very uncomfortable - ok if it's a low-cost hotel, but at almost 200 EUR/night its ridiculous. Breakfast was mediocre, but inexpensive (5 Eur/person for buffet). Yes, the area is expensive and its high-season but next time I'd try a smaller hotel as this is just over-priced for what it is.

    « Lovely hotel »

    Could not fault this hotel. Great position Walk ,45 - 60 mins ,bus or boat to Portofino (inexpensive) Walk to town of santa margaita 5 mins to eat or shop Camogli by train 4 mins (from station) The staff so friendly , helpful, nice people.......all of them. They have maps (free) ,bus and boat tickets available. The sea view room amazing. Roof top pool ok a bit small ,but great to cool down or a small swim if empty.great for kids as lots of shallow. And Jacuzzi to boot. Breakfast plentiful and superb.eggs,bacon ,fruit ,meat ,cakes jams,you name it....well almost. Restaurant big and comfortable. Communal rooms well furnished Parking available ......extra. Beach. umberella and bed .....extra Free wifi Unpretentious gem !

  • 5
    « Great hotel with a fantastic seafront location »

    This is a great hotel right on the seafront at the top end of town in Santa Margherita. Rooms look like they have recently been redecorated with wood floors and a new bathroom. Little terrace outside our room was a perfect place for a light lunch. We enjoyed the breakfast which was in a large room off the foyer. Staff at the desk were friendly and very helpful. The hotel is about a kilometre from the main shopping/restaurant area but the walk down the hill is easy and the seafront so lovely to walk along. We enjoyed our stay.

    « Lovely stay »

    We had a lovely stay in this hotel. Our room is spacious and bed comfortable. We had a partial view of the sea and city as our room was at the side of the building. The rooms right in front should have a 180 degree view of the sea. The hotel has a small rooftop swimming pool and jacuzzi. The view from the top is lovely. The staff are friendly and helpful too. The location is not right in the town but about a kilometer walk north. Portofino is about 4 kilometers walk south but it is a very scenic walk. There are buses too if you do not want to walk. SML is a lovely seaside town and easy access to the Cinque Terre too.

    « Beautiful location, great hotel. »

    This is perhaps one of the nicest Best Western hotels that you could ever stay in. The in house restaurant is terrific and the hotel is literally right across the street from the sidewalk that runs along the coast. From there it is only a short passagiaty from the main town which is typically quaint. The rooms are quiet and accommodating which is a great thing in this location. Great hotel.

    « not quite as advertised »

    Overall the hotel is ok and staff is friendly (++) but for a 4 stars the services are not that great. We stayed the 1st week of April 2016 and it was nice and sunny, yet the pool supposedly open from April was closed, the beach was also closed and therefore no place for kids (no dates on the website), the gym is ridiculous with limited equipment. Whilst breakfast was nice, food at the restaurant is not that great, a shame given the superb room with view on the shore. Finally, as it was getting hotter everyday we ask for air-con .. ah well you see it's not on in the room at this time of the year (but is in other areas) -- so I'd say you could stay there but check when you are going because outside the busy months (june -- sept) you don't get what you pay for.

    « Fantastic!!! »

    Stayed here for 3 nights in room 530. Wow!!! The room is large as is the bathroom. The view is incredible as is the large terrace. We had an incredible time here. Both the beach and pool are great and the staff is so friendly and helpful. The breakfast was very nice and reasonably priced. I would stay here again in a heartbeat.

    « Great visit to Santa Margherita! »

    Stayed 2 nights as part of a tour. Great room on the 3rd floor corner, view of the sea, beautiful! Hotel front desk staff very helpful. Was looking for a place to buy some wine. Was provided a little map and very good directions maybe 500 metres from the Hotel. Found this quaint wine shop with Tuscan wines and a very friendly young lady, got some wine and enjoyed on the balcony of our beautiful hotel room, wow. Would highly recommend this property.

    « Great attention to customer service! »

    We had a beautiful room overlooking the sea. Great for photography and just relaxing. The breakfast had plenty of choices: hot or cold, lots of bread and juices. We found that the front desk customer service we experienced was one of the best if not the best. Nothing was too much trouble! We enjoyed our lunch at the restaurant which was unhurried even though we had entered the restaurant 10 minutes before closing time for lunch. We would go back in a heartbeat!

    « Excellent 4-star hotel »

    The hotel is on a good way to get a 5-star rating! The staff was very professional and always there to help. We had a great room on 3rd floor with a view over the bay and sea. It is a little noisy out on the street but once you close the window all of this disappears. The room & bathroom were recently renovated and the rooftop swimming pool & hot tub are your best friend after a long day of walking. The hotel restaurant was also very good!

    « Value for money »

    We found the service of the staff great and they went out of there way to help. The hotel has parking on the side so that was a plus point. Make sure you choose a see facing room and close the external blinds if you want to sleep late. A little more effort could go into the breakfasts, we didn't have dinner at the hotel but there are some good eateries within 300m. Views from your balcony are great.

    « Clean but small room »

    We stayed here with a group so maybe that was a reason we were given such a small room that faced the hillside behind the hotel. Others in our group had front rooms with views of the beach and coast. The room was clean and the AC worked fine. The front desk was accommodating. The Hotel itself is at the end of the "strip" which makes it a long walk to the town center.

  • 1
    « Terrible and snooty staff »

    Snooty and unfriendly staff. Hotel is not at all what it appears to be. Aging facilities and overly priced for what it is. We were given the old part of the hotel without any view of the sea. Misleading website.

    « Great stay here »

    We stayed here with our family and found it very comfortable and clean. Staff were very welcoming and helpful. Great place to stay with a family and fantastic views from front rooms. The bus stop to Portofino is just outside.

    « Magical View »

    We had a room with a view over the sea on the top floor. The room was very spacious and the view magical. The staff were very friendly and helpful. Great access to the beach and restaurant. Continental breakfast was very good. Would recommend staying here.

    « Amazing sat in a rooftop hot tub watching the lights come on round the bay »

    This is the second time we have stayed here and it is every bit as good as before. Even better as we made use of the rooftop pool and hot tub as the sun was going down in late October. The staff at reception were incredibly helpful. We were keen to buy copies of the lovely old posters they have but were on a walking holiday. They offered to post them to us even though that meant a trip to the local post office on our behalf. Talk about going the extra mile. The views are wonderful. Breakfast excellent. We will be back

    « Sea across the street-Good staff »

    Private access to sea, private beach, and restaurant in front of hotel. Very helpful staff. We were with a tour group, so no choice of room, but were in an annex building, close next door, with a good view in front. Pool on main building roof top with a great 360 degree view. Main building has closer sea views. Hotel near various everything you want. It is truly a good 4 star hotel with rooms that are bigger than the average European 4 star. Large, beautiful lobby. Very good buffet breakfast.

    « Great hotel! »

    Nice modern rooms with good sea-side views. If you want a quick trip into Porto Fino then stay here. In my opinion, it's a 1 day trip. Porta-Fino is tiny and not much to see. I was diss-appointed in the the town . Santa Margheirita is lovely, but for just a day.

    « 1 night stay - Portofino. »

    As part of a 5 day British Airway Holiday this was a hotel with the wow factor! On arrival, lady at the desk was so helpful and seeing the hotel was quiet, upgraded us to a sea view. excellent room with balcony. The interior of the hotel is finished to a very high standard with some lovely paintings and chandeliers. A good choice for breakfast served in a lovely room overlooking the sea. The bus stops outside the hotel, and for €1.80 you can get the no. 82 to Portofino. This bus also takes you to the train station at S.M.L. - both stops being end of the line. Drinks prices were reasonable. The hotel has a room where you can keep your luggage until you depart so being able to spend a second day at S.M.L. or Portofino. Thank you to the two helpful ladies on the desk.

    « Amazing views & great staff who are helpful. Especially Anita on reception. »

    Stayed for 5 nights. We had a balcony room with an amazing view. We have been travelling for 7 weeks in mostly 4 stars. The room & bathroom have been the cleanest we have seen. Thank you to the cleaning staff. Rooms are a great size for Europe.. The reception staff have made our stay so fabulous. They have been so helpful. A special thank you to Anita on reception. You are just the best. This hotel is so lucky to have you as an employee. You have just been outstanding. Hotel is located 5 minutes walk from everything. Would stay here again for sure. Parking is available at a cost. Internet is fast & free

    « Great staff, perfect location »

    My friend and I were there for one night before returning to Milan to fly back to Australia..... The receptionist was the most patient, helpful girl and went above and beyond job description, assisting us with our rail and sightseeing plans that had to be changed at the last minute! Francesca (I think that is her name) printed bus and train schedules and recommended places for us to visit while we were on our brief stay! Santa Margarita Ligure was the most enchanting village we stayed in ( wonderful shopping, cafes/bars)and would recommend at least a week to explore the region! The accommodation was beautiful, breakfast and the dining room view, to die for! Thank you all for a very memorable and comfortable last night in Italy, I will most definitely return!


    The Ciana family have run this super hotel for over 100 years, with a spectacular view of the golfo tigullio, this has the most wonderful location that is a short walk to Portofino along the best views in Italy, then walking to the centro for many wonderful restaurants is a true Italian experience every time, the warm and very professional staff at the hotel make life easy, the breakfast is terrific, the beach is spectacular, the value given for said services is very fair, this is not the #1 fanciest hotel in Santa Margherita nor is it the most expensive, the value is terrific, go for the very best rooms, you will be rewarded with the best views, Piergorgio is the handsome grandson in charge, we will be in our 14th year in 2016 and spend 22 days of happiness, Tom Fraser

  • 3
    « Nice hotel in a good location. »

    Our tour group stayed here for 4 nights in October. The hotel was clean, the public areas were exceptional. The included breakfast was not as high quality as we have come to expect in European hotels. The room was small but generally comfortable though the shower was so small it was difficult to turn around in. The location is great, in a quiet area, yet a short walk to "downtown" and across the street from the bus line. Views from the waterside rooms are great.

    « Wonderful Hotel »

    Hotel Regina Elena is one of the nicest hotels I have ever stayed in. I stayed for two weeks and enjoyed every minute of it. From the first greeting upon my arrival to my final farewell, I found each member of staff to be friendly, helpful and very professional in all my dealings with them. I thought my room was a decent size for a solo occupancy. I had a lovely balcony, TV(BBC news, CNN news France 24). The bathroom had all that is required of a bathroom, lots of room, fresh towels everyday, and a "window" that allowed maximum privacy! The hotel is decorated through out is a very unique and interesting style- I loved that. There was plenty of really comfortable seating to the rear of reception and there was always someone to chat to. A laptop was available to guests- free of charge!! Breakfast was cereals to bacon & scrambled eggs, to boil your own egg, to fresh fruit, breads and sweet cakes, yogurts, cheese ham, tomatoes. Fruit juices and tea and coffees- from a machine - fine! I loved the private beach, it was rock swimming which I love, lunch was served in the beach area. It was great to feel you could just leave your bits & pieces lying around. The port was just about a 5 minute walk from the hotel and another 5 minutes will bring you to the main town, but I always spent time in the port area looking at the wonderful boats and yachts. Lots of lovely shops to check out, the area is not overly developed and it was charming. Portofino was 4km from the hotel and the footpath evapourated in places. The hotel has a well stocked bar and there was always groups of people sitting around anxious to chat with someone new. I never got to see the pool on the roof, so I cannot comment on it. It is a lovely hotel, but what makes it great is its wonderful staff.

    « Fantastic »

    Stayed at this great hotel at the end of September. Service staff and food first rate. Rooms were a good size and spotless. Food was good with a great selection of buffet breakfast. Only slight draw back was the fact that it is used by several tour companies and their early morning departures could be a little noisy. Would definitely go back

    « Touring Italy »

    Beautiful area, nice hotel. The staff were very nice. We were on a group tour and while the restaurant in the hotel only accepted reservations we were denied service. Our tour director failed to let us know that as soon as we walked through the doors, we were to have made reservations. We went to our room, freshen up, came down and were turned away. It was a disappointment after a very long, long day. However, on the bright side, the bar made us and another lady a cheese sandwich.

    « Another wonderful visit »

    We have just arrived home from another wonderful stay at this fantastic Hotel. We cannot fault this gem at all. Everything is perfect. The staff are all friendly, the food is good and a great choice at breakfast. The Hotel is a perfect location, wonderful views and spotlessly clean , lovely pool and hot tub with sunloungers on the roof ! We stayed in room 428 and was perfect, we cant wait to visit again, thankyou to everyone for a wonderful stay.

    « Good Four Night Stay, But Busy! »

    Stayed in room 326 facing the bay. Great views from the room. The balcony was very spacious and great for watching the sunrises in the morning. Loved the electric shade you could lower by the railing to cut off the afternoon sun. The room had two closets that each held a large suitcase laying flat if you wanted to keep thing organized in your suitcase, a shelf above for shoes. Lots of hanging space. Easy to stay organized. The bathroom was nice though small. Still there was room to organize your things. The provided breakfast was better than average with lots of selections. A great bar and adjoining rooms for visiting and relaxing. The staff was very helpful and attentive. Easy walking distance to many restaurants and less than a mile to the train station. The only down side is the hotel's main clientele consists of large tour groups that are there for a day or two. The restaurant / breakfast and sitting areas are very large and accommodates everyone well. Overall, a good place to stay.

    « Thank you Hotel Regina Elena »

    We have been to Italy several times but must give a great big thank you to the very professional staff at this hotel. We can't praise the service staff enough. We would like especially to commend your choice of the smiling face at the desk ( Valentina) can't recall the others who were equally as nice & helpful in every way. Know too the delightful view from our room & from the eating area which we enjoyed every morning. This hotel offers bicycles which you can ride to the town square or even to PORTOFINO, which we walked. Good exercise but we did take the bus home . We also used the rooftop pool & hot tub which helped after our long walks. We would definitely choose this hotel again!

    « Great location and the nicest staff ever! »

    The Regina Elena has a great location. A very pleasant 15 min walk to the town centre. Small rooms, but good shower room. Super friendly and helpful staff. Pleasant lobby and pool area on rooftop. An all round good experience.


Getting to the hotel ...

All directions
·From: Portofino. The Best Western Regina Elena is surrounded by century old villas and gardens, located on the lovely sea road leading to Portofino.