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Best Western Plus Hotel Casablanca Inn, San Clemente

4.0/5  - basé sur 623 notations.
1601 N El Camino Real, 92672-4964, San Clemente, United States - See map
Best Western Plus Casablanca Inn - Exterior view The Best Western Plus Casablanca Inn is ideally located in the center of San Clemente. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located just two blocks from the beach, you'll surely find rest and relaxation at this affordable San Clemente hotel near Laguna Beach and Disneyland®. Unwind during your stay in our clean, comfortable rooms - all offering ocean or courtyard views, cable satellite television with HBO®, a coffeemaker and high-speed Internet access. Before you head out to explore the area, get the perfect fuel for your day with a complimentary continental breakfast. With the ocean breeze blowing and the warm sun shining, you're in the perfect location for relaxation. When staying at this San Clemente hotel, enjoy easy access to Dana Point Harbor and Marina, Laguna Beach, San Clemente North Beach and South Orange County beaches. Guests can also delight in golfing, surfing, fishing, jet skiing and whale watching during their California vacation. Experience the local charm at the many nearby events, including Doheny Days, Doheny Blues Festival, San Clemente Ocean Festival, Dana Point Whale Festival and Pageant of the Masters. Just about an hour away from Legoland®, Disneyland®, Sea World® and Knott's Berry Farm®, this San Clemente hotel is the perfect place for families to stay. Offering convenient access to San Diego and Los Angeles, those traveling on business are ensured an efficient trip with Camp Pendleton, San Onofre Nuclear Generating Station, Saddleback Memorial Medical Center and Northrop Grumman all being near this San Clemente, CA hotel. Traveling is a breeze with the Metrolink Train Station just two blocks away. The fun, convenience and entertainment won't stop when you get back to Best Western Plus Casablanca Inn. Splash around in our outdoor heated pool and hot tub or break a sweat in our exercise facility. Get even more value out of your stay with free parking, meeting facilities, complimentary newspapers, business services and a guest laundromat. For a great stay, book a room at Best Western Plus Casablanca Inn today and save!

Best Western Plus

Hotel Casablanca Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 623 guest reviews
NOTE ISSUED
Excellent
251
Very Good
244
Average
91
Poor
26
Terrible
11
REFER TO NOTICE
Business Business
45
Couples Couples
232
Family Family
231
Friends getaway Friends getaway
42
Solo travel Solo travel
44
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good choice for exploring San Clemente"

4
26/10/2018

Stayed for 2 nights and thoroughly enjoyed our visit. Reception staff were cheerful on arrival and room was clean and comfortable. Breakfast was quite good and did try the waffles which were great. Breakfast room a bit small and could get busy. Location is good especially with the free trolley service from right outside. All the way to the pier one way or the mall the other.

"Nice Hotel. Great Location. "

5
21/10/2018

Stopped here on way down to San Diego after flying into LAX. What a gem of a town exactly hallway between LA and San Diego. Hotel staff were very welcoming, not bad for a 1am arrival. Room was great with two queen beds. Nice free breakfast. Best part of location is 5 minute walk down to beach in morning. Enjoy!!

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Thank You for the Great review, we really appreciate the 5 stars!!!. We are happy you enjoyed our beautiful city, and we look forward to your return visit.

"get away"

5
17/10/2018

Nice quiet hotel so quiet it was like a ghost town! Breakfast was nice and the sweet lady who offered to make my waffles 2 days in a row bless her heart.. No complaints would stay again This time i hope it is not raining so we could use the pool

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Thank you Josephine for your 5 Star review!! We are so pleased you enjoyed your stay. We are also sad it rained :(... The good news is it rarely rains here so your chances are excellent the next time will be sunshine :)

"Beach Stay"

5
15/10/2018

We were in town for a wedding and were very pleased with the comfortable room and the daily breakfast that was offered. The staff was all friendly and accommodating. I thought for the area the room rate was very reasonable.

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Thank you Katie, we hope you had a great time at the wedding. We are pleased you enjoyed your stay with us and we want to thank you for the wonderful review!

"Nice value for the location. A little distance from the pier but a nice walk to the beach"

3
11/10/2018

A good value with comfortable breakfast offering. The weather is perfect. The pier is only a 2 mile drive but shorter walk along the beach. The main street is a mile away. Restaurant offerings are an easy four minute walk. If you like the beach, this is a nice alternative to the pricy pier hotels.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Sterling_Traveler8, We would like to thank you for your wonderful review regarding your stay with us at the Best Western Plus Casablanca Inn. We take a lot of pride in our Free Breakfast and our location regarding the Beach, Restaurants and wonderful people of San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Cassablanca Inn

"Nice stay"

4
03/10/2018

Easy to find and staff is wonderful. Parking is a bit tight. We stayed in a room specifically for pets so the room smelt of chemicals. The area is quiet and the breakfast was good. A staff member was always replenishing and cleaning. I ate breakfast in the patio area. Our room came with coffee maker, mini fridge and microwave.

Angell F, Guest Relations Services at Best Western Plus Casablanca Inn, responded to this review
Dear Crazycruiser59, We would like to thank you for the wonderful review of your recent stay with us. Our Hotel location and wonderful Staff will be here to give you our best Customer Service for your next stay. Regards, Angell Ferguson Guest Relations Services Best Western Plus Casablanca Inn

"Great Place to stay!"

5
01/10/2018

This is a a very nice place to stay while in San Clemente. The rooms are clean and comfortable. The location is great, a quick drive to the beach. The staff was very friendly and helpful. The breakfast is simple, but tasty - the waffles are delicious! I would not hesitate to recommend this hotel.

Angell F, Guest Relations Services at Best Western Plus Casablanca Inn, responded to this review
Dear Disneyfayn, We would like to thank you for the wonderful review that you wrote regarding your recent stay with us. Our Rooms, Location, Breakfast and Staff are the "Pride and Joy" of our Hotel. Best Regards, Angell Ferguson Guest Relations Services Best Western Plus Casablanca Inn

"Casablanca Inn"

4
29/09/2018

Great, clean hotel close to beach access and downtown. The pool and Ho ttub were very clean. The staff was very friendly, nice breakfast. Had two grandkids and they loved the place. I would recommend it.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear msides123, We would like to thank you for the wonderful review regarding your stay with us at the Best Western Plus Casablanca Inn. Our location with both Beach and Downtown access is our pride and joy for our Customers. The amenities such as the Pool and Hot Tub and, of course, our Free Breakfast! Please drop by to visit us the next time that you come to visit San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Good size room, convenient location, room smell could be better"

4
20/09/2018

Good size room and bathroom, easy location with restaurants and seven eleven nearby, but room smelt a little funny so had to open windows to remove smell. Staff helpful and nice. Parking was good. Only stayed one night as we were moving on anyway. Nice courtyard if you wanted to sit out and relax.

Angell F, Guest Relations Specialst at Best Western Plus Casablanca Inn, responded to this review
Dear Georgina B, We would like to thank you for your wonderful review of your stay with the Best Western Plus Casablanca Inn. For future reference, our front desk is open 24/7 and can take care of most problems for you with one call. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca

"Nice hotel"

5
03/09/2018

The hotel was nice and close to the beach and restaurants.It was only 30 minutes from the Oceanside soccer complex. The room was clean and had plenty of room for a roll away. My family and I would come back and stay at this hotel in the further. Had a nice pool and spa.

Angell F, Guest Relaions Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear "jkundarn", We appreciate your kind words regarding your stay with us at the Best Western Plus Casablanca. Our room are very accommodating for a family especially those who enjoy playing at the Pool with a Spa on site. Please stop by during your next visit to San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn.

"Glad I stayed here"

5
01/09/2018

Very pleasant and professional staff. The room was nice and had everything I needed. Great location. I would definitely stay here again. It is a short walk to the beach and the trolley and bus stop in front of the hotel.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Edie Messers, We thank you so much for your wonderful compliment regarding our Hotel Staff. Our rooms are the "Pride and Joy" of San Clemente, California. Our Southern California location with the Beach, the Trolley and the Bus are the best word of mouth advertisement that we could ask for! Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Pretty good"

3
25/08/2018

We were looking for a hotel close to downtown and close to beach that was moderately priced. Casablanca got some of the way. Not really walking distance to town, nearby beach was covered in rocks and hotel was nice enough but worn. Room was clean but my wife noticed that for example the curtains were mismatched, we had a dead light bulb, and our air conditioning was not working one night of our three nights. Breakfast was the standard included breakfast - the bacon was plentiful and well prepared. Not much fruit, lots of carbs. The plaster was banged up on the building exterior, stairwells a mess, and hallway floors hammered. But the rooms were clean, in decent shape, beds comfortable. Of the two computers in business center, only one worked. Manager told me they were 6 years old and one hadn't worked for 6 months. The geraniums had not been attended to. Just a lot of petty things. Pool area was good. Breakfast attendant cheery and positive.

Angell F, Guest Relationship Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Joseph H, We would like to thank you for the wonderful review response that you forwarded regarding our Best Western Plus Casablanca Inn.. Your kind words regarding our Breakfast "Angell" will be shared with the Staff. Please stop by on your next visit to San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Great experience."

4
20/08/2018

I Loved the location, walking distance to the beach. I like to jog in the morning and enjoyed the easy access to the San Clemente Beach Trail which was a short walk from the Hotel. There were also several good restaurant choices within walking distances to the hotel.

Angell F, Guest Relations Services at Best Western Plus Casablanca Inn, responded to this review
Dear Sir or Madam, We would like to thank you for your wonderful review regarding your last stay with us at the Best Western Plus Casablanca Inn. Please drop by during your next visit to San Clemente, Calfornia, area. Regards, Angell Ferguson Guest Relations Services Best Western Plus Casablanca Inn.

"No beach view but close to the beach!"

5
19/08/2018

Stayed for one night. Close to the beach which was great for the kids. Room was moderately clean, older hotel so surfaces have aged. Parking is very tight. Breakfast was pretty standard, nothing to be impressed by. Worked for our stopover and beach visit.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Mai P, We would like to thank you for your kind words regarding our Best Western Plus Casablanca Inn. Please stop by to say hello the next time that you are in San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"San clemente Best Western"

4
19/08/2018

the breakfast was very good. the attendant made waffles and was very friendly to everyone.I left some clothing in the room and the General Manager mailed it back to me promptly.Very nice staff and room.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Cheftrezza, We would like to thank you for the wonderful review that you gave to our Breakfast Room Assistant, "Angell". Also, it's good to hear that your clothing made it home to you. Please feel free to contact us the next time that you visit San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Charming and lovely. Try the pool...salt water ! Great staff!"

5
14/08/2018

The room was enormous! Everything was sparkling clean. The breakfast was tasty and the staff was warm and welcoming. Great location. Pretty. Reminds me of haciendas I've stayed at in Mexico. Pretty decor, lovely courtyard, VERY ACCOMMODATING staff. Walked to the beach, great restaurant less than block away (La Columbia).

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear CayceCleveland_Ohio, We wish to thank you for your wonderful review of our Property Location, Decor and Cleanliness. The Guest Rooms and Breakfast are the "Pride and Joy" of our Best Western Plus Casablanca Inn. Please drop by on your next visit to San Clemente, California. Regards, Angell Ferguson Guest Relations Speciaiist Best Western Plus Casablanca Inn

"Casablanca Inn"

5
03/08/2018

Casablanca Inn is a quiet peaceful place to stay. The pool and spa are easy to get to. The inn has a lovely courtyard with a fountain and makes a nice place to eat breakfast while the hummingbirds flit around the hibiscus bushes. The rooms are very clean and well maintained. The balcony rooms overlook the courtyard and are a nice place to enjoy the evening. The breakfast was amazing and the attendants were always cleaning and adding more food. They paid attention to their service! Friendly staff all around.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Sir or Madam, We would like to thank you for your wonderful review of our Best Western Plus Casablanca Inn located in San Clemente, California. You included all of our "Pride and Joy" activities for everyone's enjoyment! The Free Breakfast Buffet is one of our best ways to start your day!! Regards, Angell Ferguson Guest Services Specialist Best Western Plus Casablanca Inn

"Wonderful stay, short walk to the ocean"

5
24/07/2018

We stayed 6 nights while visiting a relative in the area. Great location, only a few blocks walk to the beach where there is a hard sand/wooden beach trail. It is maybe a mile walk to the pier, but the ocean is right there the whole way. The breakfast had eggs and bacon/sausage, waffles, and other bread/rolls choices, juices, coffee. Every morning, I sat by the fountain in the courtyard and enjoyed breakfast by the palm trees in the quiet. We didn't use the pool or hot tub this time, but only because we were too busy. San Clemente is a lovely town with shopping, restaurants and a great fit for this small town girl. The freeway was close enough to use for short or long drives, but not close enough to hear. There was a heat wave while we were there, and the air conditioning in the room was really good. I wish I could plan another visit to California soon.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear "fromsmalltown": I have been answering reviews and letters regarding guest's stay with us for many years and have never been so moved by the extent and eloquence of your lovely letter! Please include us in your next visit to San Clemente, California!! Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Good Times"

5
23/07/2018

Great location to the beach, with a ton of good restaurants nearby. nice walking path to the Pier and you can bike to the pier as well. San Clemente is a great Beach community without all the hootie tootie's and the surrounding beaches.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear "dnolan888", Your wonderful review was as close to perfect as we have ever received! Also, our wonderful city, San Clemente thanks you as well!! Please give us a call the next time you are in the area! Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Trip to San Clemente"

5
16/07/2018

The staff at check-in were very friendly and made sure we had everything we needed. The room was very comfortable. When we go to San Clemente, we always stay here because the prices are good, the staff is pleasant and the room is comfortable.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear appelts, We look forward to the words of appreciation from customers like you. Kind words are always easiest to share regarding our Front Office Staff and our well appointed rooms! Please consider our "Best Western Plus Casablanca Inn" for your next visit to San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Excellent Service, Location and Comfort"

5
14/07/2018

Kalani has always gone above and beyond to make each and every one of my stays better than the last. His welcoming and outgoing personality make the whole stay one to look forward too. I have not one negative to say about Casablanca or the staff. I look forward to staying with you again in the near future!

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear wjobinacosta, We cannot thank you enough for your wonderful words regarding one of our STAR front desk employees, Kalani. Our Hotel loves to hear the good news regarding a good customers' comments. Please feel free to come to the Best Western Plus Casablanca Inn for your next visit to San Clemente, California. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Highly recommend!!"

5
14/07/2018

We had a party of 12 for my beach wedding and they greeted us with open arms!Amazing customer service, nice rooms, comfy beds, hot breakfast. William goes above and beyond the call of duty!! We will be a new reocurring customer.

Angell F, Customer Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Jami K., Thank you so much for your kind words regarding our Hotel and Staff. We appreciate your kind words regarding our Front Desk Manager, William. The Best Western Plus Casablanca Inn looks forward to your next visit! Regards, Angell Ferguson Customer Relations Specialist Best Western Plus Casablanca Inn

"good location"

4
11/07/2018

attractive courtyard, some covered parking, staff tries very hard to please. adequate laundry room, daily newspapers, breakfast room (average) ease of check in..... i am a repeat customer tho so i may have a bias.

Angell F, Customer Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Charles T, We do appreciate your kind review and repeat visit. Our Best Western Plus Casablanca Inn would welcome you back anytime!! Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"The Perfect Spot in a Perfect beach Town"

4
09/07/2018

The Best Western Plus Casablanca Inn is San Clemente's best deal. The spacious room features a large mini fridge and microwave with a top quality bed and loveseat. The Wi-Fi works great. You will still need to drive or Lyft to the San Clemente Pier and beach (take the Lyft it is cheaper), The town is laid back and friendly with outstanding restaurants. The ocean water is very clean and the beach safe and well patrolled. The hotel rates were very reasonable despite the usual weekend spike. The staff is friendly and we appreciated the early check in option via email. Don't tell too many people because this town and property will then sell out too quickly!

Angell F, Customer Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Thomas F., We appreciate your wonderful review regarding your recent stay with us at the Best Western Plus Casablanca Inn. San Clemente is such a quiet, safe Beach Town and your review covered all of the fun things to do while you stay with us. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"3 nite stay"

4
09/07/2018

I like this place, free breakfast, nice size pool small gym. walking distance to beach { 4 1/2 blocks ] and 2 blocks from restaurants and fast foods. staff were ok, but friendly. room size was good. short driving distance to dana point.

"Wonderful staff, great stay "

4
13/06/2018

We had a great time for our 2 night stay at the Casablanca Inn. The staff was incredibly friendly and really elevated this hotel from your average. The front desk staff was always so nice and we had nice chats with the woman who runs the breakfast in the morning. The breakfast was complimentary and was quite tasty with an assortment of options. The first morning we decided to have our breakfast outside in the courtyard, was a great way to start the day. The rooms themselves were comfortable and clean and quiet Nothing fancy but that's not what we were expecting. A quick stroll to the beach and it was quite lovely. Very close to Pendleton and Oceanside where we spent a day and a quick drive to LEGOLAND which was our next destination. Would recommend this hotel for its proximity to attractions and the beach and the friendly staff and inclusions for the price (breakfast and free parking)

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Allison, We are so pleased that you enjoyed your stay with the Best Western Plus Casablanca Inn located in San Clemente, California. Please give us a call for your next visit. The staff is our Pride and Joy and we will make your stay exceptional. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Convenient & Upscale"

5
04/06/2018

Better than several other lodgings in the area. Rivals an upscale hotel. One of the best BW+ I have stayed at. Check-in was a breeze, hotel staff were very helpful and friendly. Very clean and surprisingly quiet given the location. Would definitely stay here again and have referred others here.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Warren, We are so pleased that you enjoyed your stay with us at our Best Western Plus Casablanca Inn. Your compliments will be shared with our hard working staff. Please give us a call for your next reservation with us. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"The room and employees turned out more Awesome with our stay"

5
31/05/2018

The room was so big and having 2 bathroom sinks is great and the tub Loved it! The area is really quiet and close walking to places to eat or have a drink. Breakfast is great too, helps with saying money.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Joanne, We would like to thank you so much for your wonderful review of our Best Western Plus Casablanca Inn. The rooms are our specialty...especially with the Jacuzzi Tub. Our location is so close to the beach that you can walk there. Please come to visit us again in San Clemente, California, for your next vacation. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Very nice accommodations, very helpful staff"

4
21/05/2018

Rooms were nice and clean, beds very comfortable, nice shower. Nice local restaurants within walking distance as well as a short walk to the beach. Very accommodating helpful staff and good breakfast to hit the road on!

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Peggy, We wanted to personally respond to your wonderful Review regarding your last stay with us at the Best Western Plus Casablanca Inn. The San Clemente Area and our attentive Hotel Staff are our "Pride and Joy" and will be appraised of your many compliments. Please give us a call for your next reservation with the Best Western Plus Casablanca Inn. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Nice place and walking distance to the beach"

5
10/05/2018

Have stayed here 4 or 5 times in the past for work related visits to the area. Have hit a few other hotels in San Clemente on our last few visits just to check them out. We think we will opt for the Casablanca on our future visits. This is a nice hotel with reasonable prices and walking distance to the beach makes a big plus. Pool and hot tub a plus also. Nice little workout room too. Breakfast too. Staff friendly also. Once again a real nice hotel.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Quadyak, Thank you so much for your wonderful review of our property in San Clemente, California: The Best Western Plus Casablanca Inn. We are so pleased that you were able to enjoy our Hotel and hope that you visited the beautiful surrounding beaches. Please come back and visit us soon. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"San Clemente safe spot"

3
10/05/2018

On an overnight work related visit to San Clemente, I stayed a this Best Western. As is typical with the chain, the room prices are at the highest end for the hotel rank. However, I've never had a less than satisfied experience at a Best Western and this was no different - extremely friendly and helpful staff, nice room and amenities that included breakfast and a business center. This place is a safe bet!

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear James, We appreciate your wonderful review of our Hotel regarding your recent stay with us. Our Hotel Staff is trained to specialize in Customer Service! Please give us a call for your next reservation with the Best Western Plus Casablanca Inn. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Best Stay Ever"

5
07/05/2018

This was by far one of the best experiences we've had with a hotel. The staff was great ,amenities,cleanliness and even the breakfast was terrific. I highly recommend this hotel we will definitely be back

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Larry Stawski: We appreciate your review of your stay with us at our Best Western Plus Casablanca Inn. Our Staff works very hard to keep the grounds and room spotless for your enjoyment. Please contact us for your next stay at the Best Western Plus Casablanca Inn. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"vacation"

5
30/04/2018

We enjoyed staying her to visit our grandchildren and be close to family. We love the pool & hot tub and the breakfast that is included in the price. The price is affordable and has easy access to everything at the beach!!

"Nice and Cozy"

4
29/04/2018

This was a nice, cozy place to stay and the service was friendly. The rooms were clean, beds were comfy, and there was a cute balcony we could sit on and hang out. Parking space is tight, but we found a spot.

"San Diego Bound"

4
24/04/2018

The Casablanca was a great midway point between Orange County and San Diego on our most recent trip. We went to see our Anaheim Ducks play during a visit from Oregon and didn't want to make the entire trek to San Diego after the game, so this was a great place to stop for the night. There was still ample parking even though we arrived late and the room was comfortable and clean. I agree with other reviewers, that the breakfast space is a little tight and awkward, but they had the normal Best Western fare and there were seats in the courtyard you could take advantage of I'm sure during warmer summer mornings. All in all, we would stay here again on another trip down south!

"Nice place to stay"

4
14/04/2018

Very nice place to stay. Only down fall is if you want breakfast. Dining area very small and doesn't hold many people. The location was in a busy area and a little confusing. But everything else was great.

Angell F, Guest Relations Services at Best Western Plus Casablanca Inn, responded to this review
Dear Dawn H., Thank you for your feedback regarding your stay with us at the Best Western Plus Casablanca Inn. Our Breakfast Seating Area extends out to the Patio with a Beautiful Fountain AND the Pool Area with covered seating. Our proximity to downtown and the beach is convenient for walking and you may leave your vehicle here at the Hotel, if you wish. We look forward to your next visit with the Best Western Plus Casablanca Inn. Regards, Angell Ferguson Guest Services Specialist Best Western Plus Casablanca Inn

"new grand daughter"

5
14/04/2018

great location and value, parking to breakfast to ease of in and out of hotel. Housekeeping was great, room had everything we needed, pillows and extra blankets to microwave, fridge, and lots of space to store our purchases.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Valued Guest, Thank you for your wonderful review of our Best Western Plus Casablanca Inn. We look forward to your next reservation to stay with us. Please feel free to call us at 949-361-1644 to answer any questions that you might have regarding availability. Regards, Angell Ferguson Guest Services Representative Best Western Plus Casablanca Inn

"In town for concert"

5
11/04/2018

Super cute place! We stayed here while there was a concert in town. Staff was friendly. Our room had a spa bathtub that was very nice. My favorite part is express checkout!!!! Check-out is 12 noon which is nice. I would recommend and stay here again.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear abageant, Thank you so much for the wonderful review of our Best Western Pl;us Casablanca Inn. We appreciate the kind words regarding your room and our express checkout. Please give us a call for your next visit at 949-361-1644 and we will arrange a lovely room for you. Regards, Angell Ferguson Guest Services Specialist Best Western Plus Casablanca Inn

"Good value stay"

4
09/04/2018

Easy check-in and free parking on arrival. Good location to walk to the beach and pier. Reasonable room - nothing special but ok. Nice pool area. Small breakfast area...... Go early. The lady in charge did a great job of managing it! Restaurants and shops local and shopping outlet very handy.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Millie W, Thank you for your kind words regarding your stay with the Best Western Plus Casablanca Inn. Our Breakfast Area extends out to the Patio with a wonderful Italian Fountain. Also, the pool are has covered tables four your convenience and comfort. We look forward to your next visit with us. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Good Value"

3
03/04/2018

This "inn" is a motel but the location was perfect for a wedding we were attending nearby at the Casino and you couldn't beat the nightly rate. Expect an old school motel feel--open air walkways, little driveway in front of a the small check in office, tight parking (bigger lot around the backside of the hotel is ideal for larger vehicles). The staff was friendly but sparse. We had an issue at checkin because our keys didn't work and found out the whole device on the door was broken. They didn't have another room ready yet. Our event was in 2.5 hours so we went and grabbed a quick bite to eat. While at lunch they called to say the room was ready. It was cutting everything a little close but it worked out. They had a free breakfast in the morning but we didn't partake due to time constraints. All in all it was a clean place to sleep for a night, in a great location, at a great rate. Only real complaint...our safe wasn't bolted down but sitting on top of a luggage rack. Needless to say we didn't put anything in the safe.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Courtney, Thank you so much for your kind review of our Best Western Plus Casablanca Inn. We have excellent rooms with a beautiful Pool and Spa. Our Patio boasts a magnificent Fountain with the ambiance to match! It sounds like you enjoyed it all! The FREE breakfast must be placed on your list for your next stay with us. We're looking forward to your next visit with the Best Western Plus Casablanca Inn. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Great stay by the beach"

5
02/04/2018

Service and attention to the customer was outstanding. Breakfast was good, although the room is very small and cramped. The lady that is in charge of the Breakfast is absolutely wonderful. Attentive, friendly and keeps everything moving.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Elaine H., Thank you so much for reviewing our property. We are so pleased that your enjoyed your stay while visiting with us. We will also relay your kind words to our Front Desk and Breakfast Attendant, Angell. Regarding our limited space in the Breakfast Room: please feel free to take your breakfast selections to the Fountain Seating Area, the covered pool area tables and, of course, your private room. We look forward to your next reservation with the Best Western Plus Casablanca Inn. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Adorable hotel"

5
01/04/2018

This hotel was so cute. Spanish style, with a really cute courtyard, and your own balcony. Room was huge, plenty of room for three girls and all of their stuff. The breakfast was good, the staff was friendly, and there is a microwave and fridge, so we saved money. Loved this hotel. Very clean and well kept. I will be back!

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644 for your next reservation with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Awesome little hotel"

5
19/03/2018

Pros: Great location, friendly staff, clean, amazing breakfast, quiet, quick check in and check out. Cons: Weird hotel layout(kinda felt like going through a maze), uncomfortable bed (sinks in the middle), wifi password didn't work. This was a quaint and cozy little hotel that we spent one night in. I was worried at first that noise would be an issue since we saw a very large, young crowd of people going into the room next to us. Didn't hear a thing unless they were outside the room. Seemingly good insulation in the rooms. Our room was located right next to the ice maker, vending machine and a storage area for the cleaning people. I thought this would create a noise disturbance as well but it was not an issue. The hotel staff is very friendly, espeically the breakfast attendent. She made my kids and I some amazing waffles and recommended the coffee, which was some of the best I've tasted. Check in staff was also very friendly. Only complaints would be the beds in our room need replacing. They sink in the middle really bad and were not very comfortable. I was given a paper with the wifi password on it at checkin, but it didn't work. I had to spend 20 minutes on the phone with Spectrum to get a non expired password. A minor inconvienece. Overall had a good experience at this hotel. We stayed on the 3rd floor and there's a small deck area that had an awesome view of the ocean. I would stay here again.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644 for your next reservation with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"BW stay"

5
19/02/2018

Great value hotel in a great location. Our second stay was as pleasant as our first. The rooms are spacious and comfortable and the staff is as gracious as at any luxury hotel. We had a number of rooms blocked for a wedding at our first visit and everyone was happy.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Monica Bonno, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644 for your next reservation with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Great rooms and Staff"

5
11/02/2018

This is a great little hotel. Great staff clean and comfortable rooms . Walking distance to beach and many resteraunts near by. Make sure you go to Sonnys Pizza. I had a room with a balcony facing the pretty courtyard.

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear soarinval12, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us for your next reservation with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"What a great place."

5
07/02/2018

A great location near the beach,with great staff and excellent breakfast. The upgraded room was a treat. Would highly recommend this hotel. San Clemente is a great seaside town, great for swimming and cycling

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Deirdream1, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644 for your next reservation with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Clean and perfect for a quick visit. Easy access and parking. Great bed & quiet."

4
04/02/2018

Although my Expedia reservation was missing, the staff very quickly made a reservation and checked me in a bit early to an open room. They provided a nice upgrade for the reservation issue. The room was a large king with a nice small balcony. The jetted tub was super nice after a 5 hour drive. I'm a hotelier, so I can appreciate good housekeeping, and this room while not new, was fresh and clean with good quality linen. Lots of extra pillows on a good quality bed too. Great job Casablanca!

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Jonathan F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644 for your next reservation with us at the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Finally!"

4
10/01/2018

Finally a hotel with TV channels that matches the stations! Channel 2 is CBS2 etc.(Los Angeles area numbers). They have Direct TV with all the HBO and Max channels. This homey hotel differs from all other BW design in that the units surround the office almost like in a "U" shape. The only problem is the tight parking where in some areas there are columns after every 2nd car creating a tight fit and inability to open the rear door because of the column. Bedside lamps come with a convenient outlet for charging and there is a nice soft reclining desk chair. This hotel and few other BW have the sink and toilet/bathtub in separate rooms. There are no towel racks by the sink so you need to walk back and forth in this larger than average size room to access the towels, a hassle unless you leave towels on the counter sink. The only other issue is the door access. It's trial and error to swipe the card key then turn the knob to get in. Sometimes there will be no green light as if you exceeded or incorrectly swiped. It may get to your nerves. Breakfast comes with the usual including round sausage, bacon, and scrambled eggs. Orange juice tasted fresh! Besides the quiet night and streets you'll can benefit from rooms that have a spa. It's slightly larger than a bathtub and performs like a jacuzzi.

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Guest, Thank you for taking the time to review our hotel. We really appreciate the time you took to give other travelers a good idea of what to expect while visiting with us. We are pleased you enjoyed your stay with us and look forward to your next visit.

"Nice local surf hotel"

5
07/01/2018

Nice local surf hotel located in north beach San Clemente walking distance to everything including Elle's table , the beach trail .....and 369 surf shop on our trek thru SoCal it was a perfect 3 day surf weekend getaway trip

Angell F, other at Best Western Plus Casablanca Inn, responded to this review
Dear Matt, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Regards, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Excellent in every regard!!! Clean; quite; comfortable and close to the Ocean!!!"

5
01/01/2018

Great place to stay!!! Very clean...great staff...very accommodating!!! You won't be disappointed... :) :) :) Simply awesome in every way!!!! Very close to the Ocean. Walking distance to nice Stores and Restaurants...the quaint Downtown Streets is a good stroll that is also walking distance to the beach. A great value for sure - hidden gem :)

Angell F, other at Best Western Plus Casablanca Inn, responded to this review
Dear Richard, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Regards, Angell Ferguson Guest Relations Specialist

"Good Location in San Clemente"

4
01/01/2018

Our family (7 of us) were visiting 2 Missions, 1 in San Juan Capistrano and 1 in Oceanside. We have stayed in this hotel before and like where it is located. We went to the San Clemente Outlets which is convenient. My grandkids loved the pool and the breakfast was good. My daughter-in-law had work to do and appreciated the internet. The area is quiet and you can get to the hotel without driving through the town. We had adjoining rooms which we really liked.

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Linaka41, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644. We look forward to your next visit with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Great Location for Surfers"

4
29/12/2017

We love staying at the BW Plus Casablanca Inn in San Clemente. It's a great location for surfers. There are a bunch of surf breaks within 30-45 minutes away. Lots of shops withon walking distance. We love eating at La Soesta for Mexican food--especially Taco Tuesday!

Angell F, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Suzie221, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 949-361-1644. We look forward to your next visit with the Best Western Plus Casablanca Inn. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angell Ferguson Guest Relations Specialist Best Western Plus Casablanca Inn

"Very nice, dog friendly motel"

4
27/12/2017

The rooms are comfortable, and the staff is outstanding. The free breakfast was the best one I've had, and included crisp bacon and sasage, scrambled eggs, waffles and more. The beds were really comfortable with nice clean white linens.

"Southern California stay"

3
27/12/2017

Hotel was friendly, breakfast was great, room was standard, PET Friendly. Close to downtown San Clemente, close to the beach trail, close to Shopping. Pet owners stay on the lower level. Parking is tight.

"Holiday stay"

5
27/12/2017

Whenever we are in town visiting our sister-in-law we check in at this delightful Best Western It is quaint with a courtyard and elevator service to the 2nd or 3rd floors. On site parking and breakfast ready when you are from 6:30 to 9:30 which you can enjoy at the flower and tree filled courtyard. The front desk coffee is very good too.

"Very nice hotel"

4
23/12/2017

Close to town, restaurants, shops, bars and train station. Staff is very friendly and the accommodations are comfortable. Although it's an older hotel, it is very clean and has everything needed. The breakfast was delicious and very fresh.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Imbarraza, Thank you so much for your wonderful comments regarding your stay at our Best Western Casa Blanca Hotel. We are very proud of our Staff and the location couldn't be better! The Breakfast room is the specialty of the house! The next time that you wish to make a reservation, please call us at 949-361-1644. Regards, Angell Ferguson Guest Relations Specialist Best Western Casa Blanca Hotel

"San Clemnte Casablance"

5
09/12/2017

Excellent service, Room clean very quiet. We will come back for longer stay, possibly a couple weeks next time. Staff was very helpful, courteous , professional,and sincere, we just couldn't ask for more.

Angell F, Guest Relations Specialist at Best Western Plus Casablanca Inn, responded to this review
Dear Michael, Thank you so much for taking the time to give us such a wonderful review. Our staff is always on hand to assist you with places to go or just a relaxing night by our wonderful pool. Please give us a call at 949-361-1644 for your next visit! Regards, Angell Ferguson Guest Relations Specialist Best Western Casa Blanca Hotel

"Wonderful experience!"

5
04/12/2017

We held one of our massage retreats at this location and everyone was pleased with their rooms, breakfast, staff and the meeting room. Lots of breakfast options, including gluten-free choices. Filtered water available in breakfast room and lobby at all times.

"Great location but take the bus, don't walk."

3
03/12/2017

Location is great if you take the bus or have a vehicle. Between the 7-11's on El Camino Real there are some rough homeless people with big dogs not on leashes. The bus stop is right outside the hotel, so take Bus 1 to Ralph's Supermarket or Bus 91 to San Juan Capistrano Amtrak station and The Shops at Mission Viejo. Walking to CVS on El Camino Real is not that safe due to homeless problem. Walking to The Outets at San Clemente is easy and safe. The scary homeless people hand out at the 7-11's. The police should do more patrolling of El Camino real. The hotel staff are excellent and the breakfast lady is outstanding. If you take the bus 1 to the Del Mar area by Ralphs Supermarket you can walk to the nice area of the beach. If you avoid 7-11's you should be safe and don't walk on El Camino Real too early in the morning, take the bus.

"Close to beach and food."

5
03/12/2017

The Casablanca Hotel is very clean with a friendly staff and pool and spa. The beach is very close by, and shopping and food are near too. Jaccuzzi is in the room, and the breakfast is great. We will come to this hotel again and again!

"Suitable. Good service."

4
01/12/2017

The staff was great, and the property, while clean, was dated and a bit cramped. While ascending to our room on night one, the elevator control panel swung open to expose the wires. Not comforting for someone who doesn't like lifts in the first place.

"Excellent Customer Service"

5
30/11/2017

I would say there was 2 individuals that stood out at the front desk. Kalani and Martin( hope the name is correct on the second) he assisted with health food places around, and let me know about the running trail near by. Answered all my questions. They were so awesome. Super friendly and really helped with information on things to do and find, just really cared for the guests they should be recognized outstanding customer service. The hotel it self, Very nice and awesome amenities everything you need. Beds are so comfortable. Even the roll away isn't bad.

"Great Customer Service"

5
16/11/2017

Great customer service at both check in and check out. Had a issue/glitch with the BW rewards points, however Martin was able to call BW rewards while we were at lunch and figured out the issue by the time we returned. Will stay again!

"Decent Stay"

3
14/11/2017

It's a decent hotel and pretty much what I expected. Room is decent, staff is nice. Wish they were more accommodating on early check in since we were there for an event and had to leave our stuff in the car and wait till late at night to check in.

"Great place to stay"

5
12/11/2017

We wanted to stay somewhere between San Diego and Los Angeles. But did not want them to get into the busyness of Los Angeles. San Clemente was a perfect stopping place. The hotel was great service was great. The breakfast was lovely. The woman in the breakfast area was cheerful and wanted to make everyone a waffle with a little Best Western heart on it

"Enjoyed our stay"

4
04/11/2017

We had a King room with a balcony overlooking the courtyard below : room very clean and comfortable - good night's sleep. Nice sitting on the balcony with a glass of wine. The guy checking us in (sorry can't remember your name, but had LONG hair!!) was so efficient, so helpful and so friendly - and went out of his way to print out information for us. The lady in charge of the breakfast room Angel, is just that - she is constantly making sure guests are happy, even cooks the waffles for guests, on hand all the time and cannot do enough for guests. The breakfast itself was good too. So a big thank you to Angel and the guy with the long hair!!! Location good and close to the beach and train station - although this particular beach is not too clean - the better beach is about a mile away, good walk - next to the pier. Nice walk into the town itself too. Easy enough to explore further down the coast.

"Excellent Stay in San Clemente"

5
03/11/2017

Nice clean standard motel room, excellent staff, quiet restful sleep. What more could you want for a reasonable price? Great location was perfect, free parking. The breakfast was standard fare but very well presented by caring staff. Bed was comfortable. Will stay here again when in this area.

"Close to being an ‘Average Hotel'"

2
25/10/2017

The hotel appears more like a Motel 6. It was a hot day in San Diego and to arrive to a musky and hot room was not pleasant at all. The AC was off and it took a few hours for the room to finally cool off. The room needed a better cleaning as I found a long hair on one pillow. The sofa had a small tear and the room overall smelled old. The hotel staff was pleasant and parking ok. For the price, it was an ok property, right in town and close to the beach - don't expect this property to be like Hilton or Marriott, however acceptable. If the room would have been cool before my arrival, I would have rated it average.

Eric M, General Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our property. We apologize about the room temperature when you arrived, the weather has been excessive over the past week. We will take this feedback and relay it to our staff so that we can find ways of improving our guest's experience.

"Great Location"

4
25/10/2017

I like staying here because it's walking distance to the beach and only a few minutes from the main shopping/tourist area. There are a couple of good restaurants within walking distance and a great dive bar called Knuckleheads. The hotel itself is comfortable enough and has a decent free breakfast from 6:30-9:30 every morning. The hotel staff was friendly and helpful. My room was spacious and clean, with a nice jetted tub in the bathroom. My only two gripes are that the walkways and stairways were dirty and needed to be cleaned, the lights on the stairways did not work, and it would be nice if they painted the exterior of the hotel. Like the free parking!

"Casablanca Inn is always good"

5
23/10/2017

The Casablanca inn is a regular stop for us because of family that lives nearby, but that being said we are so grateful to have such a nice clean place to stay. we can always rely on having a nice place to stay when we are in San Clemente.

"Looking forward to our next visit!"

5
22/10/2017

Management and staff ensure our visits are most enjoyable! Building and grounds are well maintained. Many complimentary breakfast choices are available and a request for “our” room honored (if it's available). 1 1/2 blocks to the beach!

"The search stops here"

5
20/10/2017

EXCELLENT service, great bargain/bang for the buck, VERY helpful staff, clean motel, very good location, the type of place you plan on and look forward to staying at again.The manager went out of his way to help us at check-in with some corrections and unexpected improvements to our reservations (9) for a family wedding. We experienced NO staff member with a negative approach. ALL were very helpful and pleasant to work with or visit with. Wonderful outside patio to eat a good breakfast on. Parking lot was full but never an issue to deal with. Easy to return to this motel and feel comfortable referring it to others. Very well situated location where you can feel safe. Very glad and thankful my wife found this motel!

"Dog Friendly Plus"

4
17/10/2017

We should have booked via our BW account and gotten the right room and points. There is a problem with how Expedia made the reservation and confirmed the room with the notation of our having two dogs, but it was against the BW Resort policy.

Eric M, Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Guest, When making reservations at any hotel and you are planning on bringing your furry friends, it is always best to contact the hotel to find out their policies prior to booking. We want you to be able to book at any travel site that you choose. Unfortunately many travel sites simply do not have the ability to give specific information about the hotel policies. We hope you enjoyed your stay, and hopefully our pet-friendly accomodations were suitable for your needs.

"Great stay!"

5
16/10/2017

My wife and I very much enjoyed our stay. The king bed was comfortable, the room was spacious (double vanities), very clean. The pool area has plenty of chairs, towels, and even has a restroom and shower. Breakfast was delicious and included hot items we enjoyed.

Eric M, Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Valued Guest, Thank you for the great review, we are very pleased you enjoyed your stay, and our breakfast offerings. We hope to see you again in the future.

"Fantastic value!"

5
11/10/2017

Easily one of the best hotels in the area for the price. The rooms are wonderful, clean and modern. The best was beyond comfortable and the breakfast was awesome as well! Great value for the location and plenty of parking.

Eric M, Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Guest, Thank you for the awesome review. We work hard to provide a product guests will enjoy while staying with us, and we are pleased our efforts have not gone unnoticed. We look forward to welcoming you again when your plans bring you back to San Clemente.

"Wonderful Vacation Hotel"

5
10/10/2017

The location, the free breakfast, the staff made our stay wonderful. We cant wait to go back. There were so many places to walk to and the beach was very close. Great restaurants in San Clemente. They have a pool, Jacuzzi and weight room. We hated to leave.

Eric M, Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Guest, Thank you soooo much for the great review, I am sure we hated to see you leave.... and look forward to your return visit. I would recommend our Ridgeline trail to roam around on your return visit. The 3 mile trail has awesome mountain & ocean views in a quiet, scenic atmosphere. The trail is demanding in some areas so make sure you are prepared for a real workout.

"Beautiful Facilities and Staff"

5
24/09/2017

The Casa Blanca in San Clemente is gorgeous! The staff is not only friendly but helpful. The grounds are decorated well as are the rooms. We will definitely recommend this hotel to family or friends when they are in this area.

Eric M, Manager at Best Western Plus Casablanca Inn, responded to this review
Thank You very much for your kind review. We really appreciate the positive feedback and will work hard to make sure your future stays are just as memorable.

"Best Place to stay in San Clemente"

5
18/09/2017

I have been staying here for over ten years and have never been disappointed. Great rooms, full breakfast and good internet. I know for sure that this is the best place to stay in San Clemente, California

Eric M, General Manager at Best Western Plus Casablanca Inn, responded to this review
Thank you for the awesome review!!! We are so very happy you enjoy our hotel. We look forward to your next visit with us.

"Wonderful experience!"

5
18/09/2017

Two of my closest friends got married in San Clemente this past weekend and I had booked a room at another hotel because the rate was slightly cheaper. MISTAKE. Despite having called and confirmed that I would be bringing my dog, they called me a few hours before the wedding to tell me the room I was in was not pet-friendly. I was horrified, but I have always had a good experience with BW so I gave them a call. A man at the front desk (his name starts with an "M" and I'm so sorry that I cannot remember his name exactly) was WONDERFUL! I was so upset when I called due to the cancellation, but by the end of my call with this man to book at BW, I was in tears due to how courteous, kind, and accommodating he was. I seriously cannot emphasize how much this meant to me. I must say, the entire staff was beyond amazing and whatever they are doing to train employees sets this hotel far above any other. However, this particular man is not only an amazing member of this staff, he very much restored my faith in humanity that day. The hotel itself is fantastic, the beds are comfy, and the rooms are clean. The staff is what will leave the most lasting memory and you will never regret giving this BW your business.

Eric M, General Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Valued Guest, Thank you for the great review, I may just have to post it in my office for all my staff to see. I am pleased Martin was able to accommodate you and your furry friend. I hope all of your experiences with Best Western are just as awesome.

"Large room with everything you need"

4
05/09/2017

We spent 3 nights at this property and would definitely return. Our room, #117, was large, clean and comfortable. Service was quick, professional and friendly. Free parking at a location within walking distance to the beach and beach trails was great. The hot breakfast was a bonus, made better by the exceptional service of the friendly staff. My rating of four instead of 5 stars was due to the paper thin walls in our room. We slept well, despite the sound of someone snoring loudly in the room next door.

"Exceeded expectations"

5
03/09/2017

What a very pleasant stay we had. The staff is excellent and the grounds are well kept. Angel welcomed us at breakfast and kept the breakfast room spotless and well stocked. The salt water pool is so nice and the pool area is well maintained with nice outdoor furniture. The location was good, a little too far from the ocean for us to walk, but a short drive. The room was noisy, due to being next to a busy street, and we could hear the folks upstairs. In spite of that, we would definitely stay here again.

"Great value at the ocean"

5
02/09/2017

At the last minute, we decided to spend a day at the beach. We chose this place as we had stayed on prior occasions. We were able to secure a reservation. We had a very late check in at around midnight. Very accommodating staff person advising of all the amenities, and directions to the room. Easy parking, great breakfast with fresh items and on site assistant explaining all of the options which were available at no cost. Overall excellent experience.,

"Nice place, only a short walk to beach"

5
01/09/2017

Excellent welcome. This place is older with character! Rooms are large, clean and nicely furnished. Breakfast was good and the lady taking care of that was very accommodating. We will definitely return.

"Quick one-night stay"

3
19/08/2017

Reasonably priced for a quick (and last minute) trip. Was disappointed when we went to grab our free breakfast at 6:50a and the room was closed and dark. Had a sign "daily breakfast 6:30 - 9:30a" which had also been stated at check-in the night before. Left us scrambling to find something quick in time to get to a soccer tournament on time. The breakfast option was the primary reason we selected this hotel. Room was comfortable and clean, though.

Eric M, Manager at Best Western Plus Casablanca Inn, responded to this review
Hi Steve, Thank you for reviewing our property. I am glad you enjoyed your stay, but I am very sorry to hear that our breakfast attendant was late opening the breakfast room. Although this is very rare it does happen and I hope you accept my apology. Please contact me direct so I can give you a great offer the next time you or your team come to San Clemente for a tournament.

"A loveley visit to San Clemente"

5
18/08/2017

We enjoy staying at Casa Blanca Inn very much. t is our preferred get away. The staff are efficient and cordial. The decor is pleasant and the rooms and grounds are clean and well maintained. The breakfasts are excellent although the dining room is small there are outdoor areas to eat

"Here's looking at you."

5
13/08/2017

The Casablanca Inn is a charming, well equipped and friendly Inn. It is a block from the beach and close to so many wonderful things to see. A recent trip to relax after a busy summer led us to relax for a week in San Clemente, CA We were close to the outlet mall, several beaches, Dana Point Harbor, downtown San Clemente and of course the beautiful mission San Juan Capistrano, the jewel of the missions.

"Great place to stay in San Clemente"

5
12/08/2017

I come to San Clemente 3 or 4 times a year and always stay at the Casa Blanca. Its an easy walk to the Metrolink station and walking/bike path to the pier. Also close to downtown and several good restaurants. The patio area is great for relaxing and/or having breakfast. Pool is also great. Hotels in this area are expensive, but I like this one better than similarly priced hotels.

"Great weekend"

5
08/08/2017

Have been coming here for many years, always a good time. TVs in rooms and common areas are set up correctly, with no distortion. The breakfast area and the fitness room have been upgraded. The Staff are always happy and helpful. Great location relative to San Clemente, Dana Point, and Laguna Beach,.

"great staff"

5
08/08/2017

had a great stay and I enjoyed breakfast. I enjoyed the welcoming received by the employees and I also enjoyed the nice hot tub. this city is amazing and I couldn't have asked for a better stay at the best western. one of the best westerns that I have stayed at so far and have no problems. I'm for sure coming back to sleeping in such a nice comfy bed

"Best Beach Hotel"

5
07/08/2017

Great rooms, wonderful breakfast, friendly staff and short walk to the beach. Best Hotel EVER! It was a short drive to the laguna beach Pageant of the Masters, a glorious performance. Very nice pool area with plenty of towels, chairs, a couple of bar-b-q's. There is lots of extra parking on the south side of the hotel if spaces fill up in front.

"Happy Birthday to me and my husband"

5
06/08/2017

The room was great, clean and quiet. Walking distance to the beach. TGhe hotel was great but these reviews are a pain in the butt! It isnt enough to give positive answers through the survey but then you cant get out if this survey without typing no less than 2oo words. :(

"Great place within walking distance to the beach."

4
06/08/2017

This is an older hotel that has been renovated. The beds were fairly comfortable and the breakfast has everything you could want. We loved that it is very close to the beach. Check out Ellie's Table cafe for the best honey lattes, pastries and atmosphere and in walking distance. Great stay!

"Was a wonderful place for my niece's wedding party to stay"

5
02/08/2017

I had a lovely room, very clean. Hotel staff was very friendly and helpful. Nice pool and breakfast room. Elevators to accommodate those requiring extra help. Easy to get my 90 year old mom around, who used both a walker and a wheelchair.

"Great Location. Great Staff"

5
31/07/2017

Great staff. Clean Rooms. Awesome customer service and location. Tasty breakfast! This is our second stay here this year (2017). My family absolutely loved their stay. The staff is consistently helpful and friendly.

"Great return"

4
30/07/2017

The staff can be very helpful and the service they offer is good. There is a shuttle ride around time (free one) that stops outside. Breakfast is OK .. but the manager is super! The parking is very tight in the main parking lot and I was driving a small car.

"San Clemente Best Western"

3
30/07/2017

All in all - an average stay. Good service from front desk. Clean rooms and plenty of pool towels at poolside. Breakfast not so good, small breakfast room, sub-par cooked (not so hot) food. Would return, but probably go out for breakfast!

"A breathe of sea air!"

5
20/07/2017

What a wonderful place to relax. It is off the beaten path,aka an interstate freeway, in a quaint, yet packed coastal town, and minutes from a pier and beach. Staff was very accommodating and friendly. We stayed in a spacious 1 king room with a peek of the ocean. The bed mattress was perfect and aside from some noise from the people enjoying the pool, it was a very quiet stay. Breakfast was nice with hot eggs, bacon, sausage and cereals. .There were various toppings for the delicious waffles served up fresh by a friendly staff member. Tight space in the breakfast room forced us outside to a cute little fountain side area with tables. Although, that spot could use a little sprucing up with a gardener. Nice little hotel for a bit of respite.

"Clean, convenient, good value."

5
18/07/2017

The breakfast was a nice touch, but the room was very small with very limited seating. The patio was a great back-up option, but it took several trips to gather our breakfast items (no trays) and the door locked promptly at 9:30 (which the attendant made clear that this was closing time). The additional 10 minutes she so graciously allowed us did not go unmentioned (3times). Other than the hovering breakfast attendant, the remaining staff were very accommodating.

"Good Value"

4
13/07/2017

Stayed one night for a getaway to the beach. Nice clean and comfortable room. Not fancy, but well worth the price. Parking is convenient. Our room had a small balcony overlooking a courtyard with a fountain, very charming. Refrigerator and microwave in the room. Clean pool and jacuzzi area. Approx. one mile to the downtown and lots of restaurants. Less than 1/2 mile to the beach path that we walked all the way to the San Clemente Pier. Very enjoyable walk along the Ocean. Plan on returning next time my wife and I are in San Clemente. Adequate continental breakfast included.

"Best value, clean and friendly hotel"

5
12/07/2017

Best value for money in San Clemente hotels. About 60 rooms in total and booked out often in summertime. Close to beaches and main amenities in San Clemente and on the new trolley line for best street (Del Mar) for restaurants and shopping and also for new outlet mall. Includes daily good hot/ cold breakfast area . Also has other good facilities for a smaller hotel: Weights/fitness room, large and clean pool and jacuzzi, BBQ area and also business office for guests and ample guest parking in 2 car parks on hotel grounds. Staff are very helpful, friendly and accommodating . Consider asking Eric (owner/manager) for availability of the one large apartment in the hotel if you like to cook and have four or less people with you on your trip..apartment is pet friendly. You will not see the apartment online if you research this hotel there but it is available on request only. Standard rooms are as you would expect but the main draw here for tourists is great location between San Diego and L.A. (60 miles in either destination), also close for Disneyland 35 miles and Legoland 40 miles - good value for money in a cute town with good beaches and surfing, lots of good restaurants and bars.

"stayed 6/28/17 to 7/6/17"

5
11/07/2017

Excellent courteous service. Spacious very clean room in a well kept facility. Great air conditioning. Lovely pool. Very nice breakfast selection including freshly made waffles, bacon, sausage, eggs. Breakfast includes gluten and dairy free option. Cereal, fruit, juices, and coffee, plus a variety of muffins, pastries, bagels, and English muffins.

"good value for money"

3
10/07/2017

Not the best quality but with all you need for your short stay. The pool was good, the breakfast could be better, breakfast area very small. The room was ok but a little damp. overall not too bad for the money you pay

"A GOOD TIME WAS HAD BY BOTH"

5
08/07/2017

Coming here again next month! We love San Clemente and always stay at the Casablanca ... Close to everything that we wanted to do.The check-in guys were so much fun while being quite helpful at the same time. We're coming here again next month...

"Incredible value and amazing customer service"

5
04/07/2017

Amazing pool, breakfast, beds, and most of all customer service! The workers at check in were knowledgeable and full of reccomedations for our stay and the lovely woman working the complimentary breakfast made everyone feel welcome and taken care of! Insane location and value. We will be back!

"Fabulous facility"

5
29/06/2017

If you are looking for a perfect get away close to the beach, with clean rooms and helpful staff, this is your place. The breakfast is amazing and quite filling. The pool is crystal clear and inviting.

"Best Western San Clemente"

5
27/06/2017

At the Best Western Casablanca Inn in San Clemente, the staff is polite and helpful. The room was clean and comfortable and the housekeeping staff did a wonderful job cleaning the room each day. There was a complementary breakfast included which was very good and staffed by a wonderful and friendly woman.

"Very Clean / Great Location"

5
23/06/2017

My husband and I stayed for six nights while visiting our daughter. Very clean hotel and nice staff. The location was great. Close to san clemente outlets, beach, and lots of restaurants. Had a wonderful stay/trip.

"Surprisingly good"

4
22/06/2017

Stayed for 2 nights. LIKES: Large room with balcony Comfortable bed Computer desk Power outlets on each side of bed for phone charger Good bathroom lighting with large counter at sink Old school a/c did a good job of keeping the room comfortable Free breakfast Clean DISLIKES: Definitely feels "vintage", although it is in good shape for its age Neighborhood has an industrial/commercial feel SUMMARY: This property won't grab you with style, but is worth returning to because it handles the basics quite well. Would return.

"Great stay."

5
18/06/2017

The staff at this hotel is outstanding, great breakfast, so convenient to the beach and I-5. They have a wonderful outdoor patio area that was perfect for our family to hang out in and visit. Good quality.

"Solid, Clean, Affordable Hotel that Could Use Some Updating"

3
12/06/2017

Hotel is clean, affordable, excellently located (no ocean views though) and run by competent and courteous staff. It's an attractive place with a pleasant layout and courtyard as well. Not run-down at all, but looks slightly dated with some small details neglected. Don't let that scare you off, it's a great value, but if they invested a little bit more time into the look of the hotel, it would really be exceptional (but only if the price stayed the same, which I guess it wouldn't!).

"Good location, but unsafe rooms"

2
11/06/2017

Our room was a dark cave since it was on the ground floor opening to a covered part of the parking lot. Whatever--I only expected a niceish motel. Room was clean and we were able to walk to good restaurants, the beach and Avenida del Mar. However our last morning there I awoke to a loud car revving its engine in the parking lot right outside and our room filling with fumes. It was then that I figured out the window was open. We hadn't opened it so maybe it was housekeeping or somebody from outside trying to break in? Once I closed it, I saw there was no latch or lock on the window! Somebody could climb into the room easily from outside! The front desk comped us some money off but generally seemed unconcerned about the "inconvenience" of what's a pretty obvious safety issue.

Maile G, Public Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Jeff, Thank you for bringing this up to our attention. Our maintenance staff has investigated the window in the guest room you occupied, and have fixed the issue with the window lock. I am pleased the front desk gave you a significant discount off your stay. Please accept our apologies for not checking the safety devices of your guest room prior to your stay. Sincerely,

"June stay"

2
11/06/2017

Everywhere smelled like cigarette smoke, even in my non-smoking room. The bed was uncomfortable. The water in the vending machine was sold out, which is terrible. The front desk person was nice enough to give me a bottle of water. The only real positive thing I have to say is that the front desk person was very nice.

Maile G, Public Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Andrea, We are very sorry to hear about your experience with us. We will take this information to help make improvements to our guest's experience. Unfortunately we cannot prevent people from smoking in every area of the hotel. We do not permit smoking in rooms, hallways and common areas, however smoking is permitted in our parking lots only, and with a small property like ours, unfortunately smoke can linger into our common areas. I hope you accept our apologies for this inconvenience. Sincerely,

"Great stay."

5
04/06/2017

We have family in San Clemente and we always stay at the Best Western Plus Casablanca Inn. The beds are great. I sleep better than at home. Our room was clean, quite and spacious. We use to have a little dog now we just enjoy other people with their dogs.

"Family visit over the holiday weekend"

5
31/05/2017

We have stayed at the Casa Blanca previously and were not disappointed with our recent stay. It's location is perfect for visiting family but also close proximity to the beach and outlet mall. Lots of things to do in the area. We also enjoyed the complimentary hot breakfast, great way to start the day. We will be back again! Thanks to all the friendly and caring staff

"Great little spot!"

4
30/05/2017

Perfect location! 2-3 blocks to beach and you can head south on the walking trail to get to the famous San Clemente Pier. We walked along beach trail to the Pier, had lunch and then shopped a bit in downtown and walked back through the neighborhoods. According to my GPS, it was 4 miles total. There was also plenty of paid parking (fairly cheap) right near the Pier if you want to drive. There is also plenty of parking near the shops downtown, most of which are free. Rooms were clean and had nice bathroom and shower. Free Breakfast was great! Angel was a great hostess, and the gal in the kitchen made great scrambled eggs. They had sausage, bacon, eggs and self-serve waffles with some great toppings available that you don't often see. Cereal, juice, yogurt, bread, muffins, etc. Coffee was Farmer Brothers from a Keurig type machine so it was always fresh. Breakfast room was small, but never was full as it is a small hotel. It is right on El Camino Real and there was some road noise during the day, but didn't notice it in the evening at bed time. Front Desk folks were very pleasant and helpful. If I ever go back to SC, this will be our first choice!

"Enjoyable"

5
28/05/2017

The location was perfect for our trip. Drove in from out of state to view a wedding venue. This best western was in walking distance to the venue and the ocean and beach. Our stay was perfect and the hotel with amenities will be perfect for many of our guests coming in from our is state for the wedding. We have reserved rooms for our family and friends. Thank you to all the very nice staff that made our trip wonderful.

"Clean but Missing Ocean Views"

3
25/05/2017

Sometimes you have to wonder who comes up with the design. To watch the sunset over the ocean, you can only do so from our bathroom window. However, the staff are super friendly and the rooms clean so definitely a decent place to stay if in the area just could have been so much better!

"Good family hotel"

5
24/05/2017

The Casablanca Best Western is in a great location. It is close to the new mall, restaurants, the beach and local attractions. They serve an excellent hot breakfast and the kitchen staff make certain everyone is well feed to start the day. The rooms are spacious and clean and, for those of us who travel with seniors, there is a handy elevator to access all of the rooms. The bonus was the free parking.

"Beach fun"

5
22/05/2017

Close to the shore amazing rooms love the style glad I didn't see the standard corporate BW style here loved the breakfast and staff was great. Will stay here again during vacation. Also the pier is not too far away.

"Always stay here"

5
21/05/2017

Perfect location, beach is a short walk away. Lots of options within walking distance. Also close to the Farmers Market on Wednesdays. I stay here every chance I get as it is easy to get to the Interstate and I can hit the beach every afternoon.

"Delightful"

5
21/05/2017

Great location, clean rooms, and a lot more than the usual continental breakfast. Close to the beach, restaurants, and train stop. The staff was helpful, polite and approachable. The grounds are well maintained and the pool is delightful.

"Good Location and Good Service"

4
17/05/2017

Check in process was very efficient with a friendly receptionist. The building is an older building, but the rooms seem to have been remodeled within the past couple of years. We chose a king bed with balcony and spa. We actually didn't use the spa, but liked having the balcony. It was disappointing that the room we got (room 314) did not have a good view at all. The balcony looked out onto the roof. We were able to walk to the pier walkway that is within a few blocks. The room was spacious and comfortable. The bed gave us a good sleep quality. The breakfast room was a bit small and crowded. Nothing special about the breakfast, about the same as you will find at most hotel breakfast areas. It was, however, nice that there was an attendant there at all times to make the waffles, etc. This was only a one night stay for us.

"Great vacations"

4
17/05/2017

A great place for vacationers traveling through the cities of California and wanting to stay in a short time in each hotel, a great and comfortable hotel with super attentive staff! They did not let us lack anything!

"Good Location"

3
15/05/2017

This is an older building, but the rooms seem to have had recent updates. The furnishings are up to date and comfortable. We enjoyed that it is within walking distance to the beach walkway. The staff was friendly and helpful. The breakfast room was a bit of a disappointment because it is a regular room converted to an eating area so it was a bit crowded. There were not enough tables and chairs in there for the amount of customers.

"Great service"

5
11/05/2017

Love this place and will definitely be back. Great location, price, clean, great breakfast. Nice pool & jacuzzi. I will come back again and again when I come to San Clemente . My stay was fabulous and the parking was easy to come in and out of

Maile G, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
amyaA8473UK, We are so pleased to hear you enjoyed your stay with us, and that we met your expectations! Thank you for your positive feedback on your visit with us. We can't wait to welcome you back on your next trip to the Casablanca Inn! Sincerely, Maile G, Guest Relations

"Birthday sleep away"

4
05/05/2017

My sister and I stay one night for her birthday, the room was very comfortable and clean, the lobby was very nice, my sister and I enjoyed the continental breakfast, if ever in town I would stay again.

Maile G, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Thank you for taking the time to leave us feedback on your recent stay with us! Your compliments are greatly appreciated and we sincerely hope that you will have the chance to visit us again soon. Sincerely, Maile G, Guest Relations

"Clean and Friendly."

5
27/04/2017

Very clean hotel with friendly staff. Room has good wifi and a jacuzzi tub. Breakfast is very good and eating area is clean with helpful staff. Bed was very comfortable. TV was good with premium channels. All in all a very good stay at this location like always.

"escape to Casa Blanca San Clemente!"

5
17/04/2017

A great place to stay while visiting San Clemente! Great breakfast and a good pool! great location! A 5 minute walk to the ocean! where you will find the famous San Clemente Pier! Also some really great restaurants ans sunsets!

Maile G, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Thank you for taking the time to leave us such a wonderful review; we love having such a fantastic location! We sincerely appreciate your business with us, and we look forward to your next visit to the Best Western Casablanca Inn. Sincerely, Maile G, Guest Relations.

"BW inn"

2
14/04/2017

In the first room I had Broken heater, and it was cold. The second room had broken phone, broken vent in the bathroom. I was told the pool was heated, yet it was very cold. I stayed 3 nights in two different rooms.

Maile G, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear 24celinar, Thank you for taking the time to review our hotel. We sincerely apologize for the unfortunate circumstances that had occurred during your stay. Our team will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We hope to have the opportunity to welcome you back for a much more pleasant stay the next time your travels bring you to San Clemente. Again, thank you for your time. Best Regards, Maile G, Guest Relations

"Great value for the price"

5
14/04/2017

I always enjoy my stay here at the casablanca. The room was clean and comfortable and with all the amenities on site a great value for the price. Ended up checking in late and Kellie at the front was welcoming and thankfully swift with the checkin as I was tired and ready to crash.the other two front desk agents in the afternoon maile and kalani were very helpful and knowledgeable overall great staff, Great breakfast options, fast wifi, and a warm outdoor pool and jacuzzi.

Maile G, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Dear Brian, Thank you for your kind words regarding our staff and property. It is important to us to make all of our guest's stay with us comfortable and pleasant. We are so thrilled to read that our rooms and staff exceeded your expectations- your kind words have been passed along to all who are responsible in making your visits with us enjoyable. We sincerely appreciate your business with us, and we look forward to your next visit to the BW Casablanca Inn ! Sincerely, Maile G, Guest Relations

"Great place to stay"

5
11/04/2017

Very satisfied with the room and amenities. Good jet tub, large room, fast internet. I like staying in Best Western hotels - always predictable quality of the room, well trained stuff and good value. I would recommend this hotel to everyone!

Maile G, Guest Relations Manager at Best Western Plus Casablanca Inn, responded to this review
Thank you for taking the time to reach out to us. We are happy to hear that you have had a wonderful stay at our hotels, and our location specifically. We are thrilled to read that our rooms and staff met your expectations. It is always a pleasure to hear our guests enjoyed their stay, and I know our team here will be happy to read everything you mentioned. Thank you again, and we look forward to welcoming you back on your next visit to San Clemente. Sincerely, Maile Gilkerson, Guest Relations

"Best Reseasonable Motel In Town"

5
08/04/2017

We had to stay out of our home for fumigation for termites. We decided to stay at the Best Western in san Clemente. The facility was immaculate. The rooms were large and very comfortable. The breakfast was more than adequate. The employees were friendly. I was told that they have all worked there forever. We had a room on the 3rd floor and was very quiet. no street noise.

Maile G, Guest Relations Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Dear normaredk, I am so pleased you had a wonderful experience at our hotel. We take pride in ensuring our guests are satisfied with their experience with us. We have recently upgraded our breakfast room and food offerings and we are excited they made a positive impression on you. The team looks forward to welcoming you back to San Clemente the next time your travels bring you our way. Sincerely, Maile G, Guest Relations

"Priced Right!"

5
30/03/2017

For the price, this is a great hotel. There really isn't much of an ocean view, but you are located within walking distance of a beautiful beach. There is a fountain in the courtyard with tables and chairs. I stayed there on a business trip, and I would return for pleasure. It's not your high-end Hyatt or Hilton, but it is very quaint and within driving distance to major attractions. The breakfast in the morning was perfect. The employee who was greeting people and offering to make them waffles, was absolutely delightful!

Maile G, Guest Relations Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Thank you for the great feedback on your recent stay with us. I will be sure to share your kind words with Angel, our lovely breakfast attendant. We are so pleased you enjoyed your stay and we hope you have the chance to visit us again soon. Sincerely, Maile G, Guest Relations

"great value"

4
27/03/2017

very nice staff...Hotel close to everything....overall a great value. covered parking was very nice surprise. the beach was 5 minutes away. front desk made excellent food suggestions. I would recommend this hotel to anyone for a good base hotel for exploring the area/

Maile G, Guest Relations Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Thank you for taking the time to leave us a great review; we love having such a great location. We hope you get the opportunity to come back and stay with us again soon! Sincerely, Maile G, Guest Relations.

"Another Best Western Hotel Experience"

4
20/03/2017

We travel around up and down California for leisure and have all had great experiences with each Best Western Hotel or Resort and that's a lot of traveling too. I love they offer free hot breakfast choices, always clean & nicely decorated rooms too.

Maile G, Guest Relations Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Thank you for taking the time to review your recent stay with us. We always do our best to give each one of our guests a quality stay- from the breakfast offerings, to the comfort and cleanliness of each room. We hope you will stay with us again soon! Sincerely, Maile G, Guest Relations

"Best find in area!"

5
21/11/2016

Perfect little hotel. The breakfast with a hostess was excellent, so much better than most. The hostess made our waffles and brought them to our table, helped serve our coffee and was attentive in every way! The room even had two luggage racks! There needs to be one for each traveler so this was great. It was within walking distance of beach. The lobby carried the WSJ, so nice to have a quality complementary paper each morning. Can't say enough good things about this place! Best hotel in a long time.

"Nice hotel near the beach"

5
20/11/2016

We stay here frequently. The rooms are always very comfortable and quiet. The staff is very friendly and accommodating. We have stayed in several of the rooms, whether regular or the deluxe spa rooms, and they are equally comfortable. We would always recommend this hotel.

"Quiet, Cozy, with Value"

5
17/11/2016

I have stayed here a few times now, and my wife and I have always enjoyed our stay. The hotel is always quiet and the beds are great, so sleep quality is amazing. The continental breakfast is awesome and Angel will even make you a custom order waffle! They have a board room, an surprisingly well-equipped fitness room, and a clean pool and jacuzzi. I highly recommend this hotel if you are looking for a quiet stay or will be in town for a few days because the prices are great!

"My Stay in San /clemente"

4
12/11/2016

Very satisfied with stay. Pool was very clean and and nice to use. Breakfast was good and service at breakfast was excellent.Rooms were kept clean use of wifi was a nice added value. Only problem was hanging clothes in the closet since the door hit hangers when closing them.

"Clean,comfortable and conviently located"

5
09/11/2016

Hotel was conviently located just minutes off of Hwy 5. We arrived on a Thursday night and experciencd a clean and quite room. A nice Continental breakfast was available for us to enjoy the next morning. From the check in to the breakfast room we found hotel staff to pleasant and friendly.

"good place to stay"

4
04/11/2016

Always consistent, quiet, and well maintained hotel. I will always stay here when I am working this area. I have stayed at this location 20+ times and will again. The staff is great, and the manager is consistent and fair. They take care of the guests.

"Convenient San Clemente location"

4
29/10/2016

We had bypassed staying at Casa Blanca over the last few years because the breakfast was so terrible. We were looking at options for our most recent trip and noticed reviews complimenting the breakfast, so we gave it another try. It was a major improvement over what it was a few years ago. We love the location of Casa Blanca - close to downtown S.C. and close to the Metro-Link and beach front trail. We enjoy the pool and spa too. All San Clemente hotels seem over-priced, and this one seemed in line with others.

"bad to good"

5
25/10/2016

after having an small accident at the beach, was nice to arrive to a friendly staff hotel that made everything better. for sure will to same hotel if going to San Clemente. Hotel si only 32 minutes from Disney, near beautiful beaches of San Clemente home of the Tritons, 45 minutes to San Diego, ideal to go everywhere in southern California.

"Comfortable and Convenient"

4
19/10/2016

The hotel was really well located and easy to get to from the freeway. It was not the closest to downtown but within walking distance to the beach. The staff were friendly, helpful and really polite. The double room with two queen beds was large and clean and yet simple. It was a great experience overall.

"Always a nice stay"

4
17/10/2016

I stay at the Casa Blanca Inn many times for family events in town. This hotel is a very nice stay every time. The staff is very nice and the room is always clean. The breakfast is ok but the staff was very nice serving.

"Mini Vacation with two dogs"

4
07/10/2016

The pool is fantastic, the hotel staff are friendly and helpful. The breakfast was perfect to start the day. The location is close to the coastal bike trail and other view spots. Easy walk to the beach

"Great Location"

4
27/09/2016

My husband and I drove from Las Vegas to this wonderful hotel for a short R and R. We were not disappointed. Location is a couple of blocks from the ocean. We walked the entire trail right up to the pier. Check in was quick and easy. Our room on the third floor was clean and spacious. Ice and soda machines were close by. There is a nice courtyard with a fountain by the entrance near the elevators. There is ample parking. Breakfast was great. Angel who looks after the breakfast dining room is. Very friendly and accommodating. She made for us our waffles. Breakfast here is probably one of the best for this category hotel. We would definitely stay here again in the future and we will tell our friends and relatives.

"Close to Everything!"

4
25/09/2016

This small hotel had a boutique feel with the garden seating right in front of the room. We asked for a bottom floor room, close to parking for my 86 year old mother. The room location was perfect. Very nice pool area, decent breakfast, and minutes to the Pier, Del Mar Ave, and the beach. We used Uber to go the the Pier for happy hour - makes life easier if you are there on a weekend. Walking distance to some restaurants. Nice place!

"Good location for get together"

3
21/09/2016

This motel is a typical Best Western that is an older upgraded facility that is in a good location. The staff were helpful and competent. There was a nice pool area and the included breakfast was adequate. Room was quiet and well appointed.

"GREAT"

5
20/09/2016

We had a great time, the room was nice and roomy and the location of the room was in a quiet location, which we loved, we will be back again for a relaxng time again soon, and the weather was perfect, and the breakfast was awesome, and the coffee was the best!!!!!!

"Great place to stay"

5
17/09/2016

We stayed a couple nights here and will definitely be back on our next visit to California. Staff were great, William was on duty when we checked in, really lovely. Rooms are clean, friendly,great location.

"Amazing value for the price!"

5
12/09/2016

I came to San Clemente with 3 friends, and it was pretty hard to find a place with a fair price during the WSL (world surf league championship) and out of nothing we found this hotel. The price was even lower than private houses, which made us wonder if there was anything wrong with the place (probably was dirty, ugly, etc)... Well, glad to say we were wrong, the hotel is really cute, close to everything, clean, good wifi signal, and the staff is really friendly and helpfull. It's not a luxurious place and the breakfast is standard, but even so, I would definitely come back and recommend it for other people!

"A Very Nice Hotel"

5
11/09/2016

We really enjoyed the easy atmosphere of the Casablanca Inn. The hotel is nicely maintained and clean. The bed and amenities were great. The buffet breakfast was a surprise and good. We felt comfortable and at home.

"The gem of San Clemente California"

5
10/09/2016

My husband and I have been staying here for many years. Usually 2-4 nights when we visit relatives. There is so much to see and do in the area. The staff are among the best anywhere we have stayed in the world and make us feel at home each time we visit. It is a wonderful and clean and quiet hotel. I like that the pool is heated and the hours are great for my schedule. So thank you Casablanca again for a wonderful time.

"Perfect place in San Clemente"

4
09/09/2016

This hotel was recommended by my father who stays there frequently. I too agree it is a nice, quiet, clean hotel. The staff is very friendly and welcoming. Walk to the beach. Walked to restaurants. Nice little breakfast included to get you going for the day. Would stay again for sure.

"overnight stay"

5
05/09/2016

We stayed for a wedding and everything was terrific!! only complaint was the parking lot, very small. Otherwise the stay was great! Front desk staff were very helpful. Wish we could have stayed longer

"Nice stay near the beach"

4
27/08/2016

Nice getaway fro two days. Very close to the beach. Breakfast was very good and Angie was very helpful during the breakfast, lively and talkative. She is an excellent host--loved the waffles! Overall good time. Also close to San Clememnte Beach walk---be sure to do it!

"Great Value"

4
25/08/2016

A very decent place for a fair price. Our room was large with a table and 2 chairs, plus the norm. The breakfast was adequate, other than the fruit nothing was truly healthy, but it kept us going until lunch. There's a great Japanese restaurant across the street which we had dinner at 3 of our 4 nights. We would return.

"Excellent Hotel"

5
16/08/2016

Very nice and clean hotel, very close to the beach and downtown San Clemente. I enjoyed the swimming pool after a long day at the beach, and had a good breakfast before I check out. The staff were very professional and helpful. I really enjoyed the stay, will go back every year.

"Well located and clean"

4
04/08/2016

This is the ideal “bargain” motel for families. Clean, decently appointed with willing and helpful staff. The breakfast (included) was decent “motel” food and no one went hungry. The location is ideal for spending time at the beach in this low key beach community. San Clemente is also well located for other attractions in the area, although the traffic leaving the immediate area can be miserable (the 5 freeway is undergoing a major facelift; not sure if that will ultimately help or not, however). Also, the Metrolink (commuter train) station is very close by (5 minute walk). While not the best public transportation, it connects all of the costal cities and can even get you to San Diego on the South or Los Angeles on the North with infrequent service. Finally, We were pleasantly surprised by the large jacuzzi tub in our room (room for 2). I don't know if that is a standard feature. The motel is fine for what it is. Not much to excite, but not much to disappoint either.

"Great Location near beach and train station"

4
03/08/2016

Great value, pool/ jacuzzy area outstanding, nice full breakfast offered, efficient friendly staff. Great location walking distance to San Clemente north Beach and Train Station. Complementary parking.

"Good weekend getaway"

4
31/07/2016

This is a nice motel, close to restaurants and the beach is only about three blocks away. Good service and value. The breakfast room had someone who made the waffles and was very friendly and helpful.

"VERY NICE HOTEL"

4
31/07/2016

We stayed in this hotel during one week. Staff was very friendly. Our room was great with a very nice patio. Breakfast was perfect except coffee which was not strong enough for us. In the breakfast room, there is a very nice lady in charge who is taking care of everyone. Hotel only 2 blocks from the beach at a walking distance. You can start the beach trail at "North Beach". There is a free of charge parking lot at the hotel I would definitely recommend this hotel.

"Great for Big Groups"

3
29/07/2016

If you have a wedding or a big group stay here. Otherwise, you will suffer the consequences of everybody else's party. My weekend was ruined by lack of sleep. Make sure you ask ahead of time about that. I've stayed here 4 times and got burned twice. I'm done.

"100% Satisfied ' Best Western Plus Casablanca Inn '"

5
29/07/2016

The only place we will stay in San Clemente based on value and our wonderful experience. Recommended by a friend of ours that lived in San Clemente for 30 years. She didn't let us down. Great location, excellent service, clean room, comfortable bed, friendly staff. Overall great experience! Try it, you will not be disappointed .

"why i will never stay at best western any where again..should be closed down and renovated especially rooms where pets a"

1
26/07/2016

even this questionnaire is too long dirty no preventative maintenance, terrible rooms for people w/ pets.. misleading steps of how you keep rooms clean, after charging fee.this is too long of a review request .. this hotel is sleazy...

"Clean, quiet and convenient"

4
17/07/2016

All the basics were well-covered and I am happy with my stay. My room was very clean, wifi was free, and the hotel was pretty quiet even though I stayed on a Friday and Saturday. Other stuff: - there is a nice, good sized pool - parking is available on site at no cost - buffet breakfast is included - centrally located - everything in town or the main beaches are <10 minutes driving or 30 minutes walking - it is a 2-3 star hotel, so nothing fancy

"Cute Hotel"

5
14/07/2016

I picked this place as I had never stayed in San Clemente. This hotel is so reasonable and quiet! I had a great room with a super comfortable bed. I would definitely stay here again! Parking a little tight, but all good!

"In this cateogory it is a nice place"

4
12/07/2016

It is a little pricey for this type of accommodation, however, there are some upsides: Very clean. Good sheets. Nice pool. Great location. Parking. Breakfast. Overall I thought it was pretty good and although not my favorite type of hotel, it was still pretty good.

"Need updates in bathroom"

4
12/07/2016

Hotel location was very good. This is very close to beach. walkable around 10 -15 minutes , not more than 0.3 miles. Room was also good. had a nice view of the outside courtyard. Bathroom needs update. maybe instead of tub have shower as the water in the tub did not go that quickly.

"Older nice clean Hotel"

4
10/07/2016

We were in town for a Wedding and spent 1 night here. Room/Beds etc were nice. It's a small area Hotel is on so parking is really tight. It's walking distance down to beach I'll guess about 10 minutes or so. It was quiet at night. Morning breakfast was good, they offer enough different things to satisfy most everyone.

"Great stay"

5
09/07/2016

We really enjoyed our stay, staff were very helpful, breakfast staff work really hard to provide a nice breakfast. Rooms are large and clean with very comfortable beds. Best to have a car to get around to main areas. Columbian restaurant across the roads is excellent and good value. We loved staying here.

"Great location and value!"

5
09/07/2016

My husband and I stayed at Best Western Casa Blanca for 3 nights in July. It is conviently located 2 blocks from the beach. We walked along the boardwalk every evening and enjoyed our dinners on the San Clemente pier. Workers were very friendly and the included breakfast is a nice perk.

"Oversize Quiet Room"

4
02/07/2016

This room was a very pleasant surprise, though the mattress was softer than I prefer. We had a large room in a quiet section of the property. The hot breakfast with a very helpful attendant was an added plus. The only negatives were not being informed at Check-in of the overflow parking lot, which we needed due to our late return from an event (we were informed by the Night Manager, who happened to be exiting her car in the main lot as we were cruising the lot looking for an empty space), the other issue is a personal safety concern. The shower/tub did not have a rubberized mat or pads in the tub, just the very slippery glazed surface. I ended up spreading a hand towel in the tub to avoid a slip & fall when I showered. When checking out, I informed the Desk Clerk of this accident waiting to happen, and he merely shrugged and said, "OK". (No high marks here for their guests safety, especially because I am currently recovering from a fractured arm & wrist and very aware of a possible recurrance of my injury due to a potential slip & fall in their tub.)

"Good Value - Good Location"

4
01/07/2016

My husband & I celebrated our anniversary by taking a trip to San Clemente. We had stayed at this Best Western before & were pleased with it again during our stay. The staff is very professional, friendly & well-trained. At the desk Maria & Martin went out of their way to find us the room that would meet our needs. The room was on the 3rd floor & it was quiet & comfortable. Parking is always a challenge at the beach but we had a space each night. It is an older hotel but well-maintained. They had a lady named Angel assist the guests with breakfast. She was an angel & the breakfast was quite good with very good coffee. I will stay there again on our next visit. It is close to the state park & the charming downtown.

"Capistrano"

5
25/06/2016

My self and my wife arrived here on Thursday June 23, the room was not ready yet but the front desk managed to give us the room about 1:00 pm. They accommodated us by offering coffee and the Internet access wifi. There are four stands near the fountain in from of the lobby, I used to enjoy sitting there and have coffee. One great thing that the hotel offer coffee and cold water whenever you need. The room is spacious and has two queen bed, rest rooms are very clean and you can have sufficient number of towels. The front desk people are so friendly, courteous and helpful. The place is about 5 min walk from the beach. Many restaurants and coffee shops and bars are near by. On Friday we enjoyed an excellent meal at New Mandarine garden about .8 ml from the hotel. I invited my daughter Mary and her kids and my Son Maged and his wife. We all enjoyed Chinese food that night. If I have a chance I will come again to enjoy my time at Best Western Plus Casablanca. Definitely worth 5 stars.

"Great Trip"

5
21/06/2016

Awesome Place to Stay . Close to the beach, Lots to do Local Restaurants. Beautiful Area, San Clemente Pier close by Bike Friendly Pets welcome , Lots to do with the kids . Also the Metrolink and amtrak at the San Clemente Pier for scenic rides or even to San Diego and Mexico

"Very enjoyable stay"

5
20/06/2016

Although not right down on the beach, this hotel is totally in the right place to get to all of the sights in the San Clemente area. You can see the ocean from the hotel. During our stay while visiting family recently we were able to zip north to Dana Point for dinner easily as well as get around San Clemente with no trouble at all. The hotel was really quaint with a lovely courtyard and a southwestern design, and our room had a little balcony with chairs that were quite comfortable. The room itself also was comfortable and well-appointed. A Best Western breakfast was nice as usual, and got us off to a good start.

"Overnight weeknight stay"

5
20/06/2016

We wanted somewhere near the beach, easy to get to from the freeway to get to work early the next am, close to one of our favorite restaurants (Pizza Port) and somewhere clean and comfortable. We had a great night and plan on another stay very soon!

"Drop off at Camp Pendleton"

4
20/06/2016

Made this reservation last minute and was happy with the property. Needed a hotel close to the Marine base which worked out great. Had a late check in but they were ready for me. Parking is a little crowded but once I found the overflow lot it worked out. Staff was very pleasant.

"QUALITY STAY"

4
19/06/2016

Great quality for the cost. room very spacious, lots of light, Friendly and accommodating staff. We found this at the last minute, and were very pleased with the care they provided. Nice areas to sit and talk. Breakfast was simple, but very tasty.

"Family SoCal Vacation"

5
16/06/2016

Excellent location for all of SoCal. Nice hotel with a very good breakfast and comfortable rooms. Microwave and refrigerator included, cool A/C. Nice Pool area and fountain area with tables, chairs and umbrellas.

"good locale"

4
11/06/2016

Overall a good place to stay. Very nice staff, in fact one was too nice. The breakfast "monitor" tended to "hover" and make suggestions as to what we should have. Usually a quiet non-intrusive breakfast is what I'm used to.

"Nice place to stay in San Clemente"

4
06/06/2016

Visiting relatives and decided to stay here. Really spacious clean room with all the amenities. Check in was smooth and easy and there was free parking. Desk clerks were friendly and helpful. Housekeeping was also good. Nice looking pool which we didn't have a chance to try. Several decent restaurants within walking distance. A little way from the center of town (but not far) which made for a much quieter atmosphere and they do NOT take pets which for us is a major plus. Highly recommend.

"Great Hotel/Price in San Clemente"

4
05/06/2016

Great hotel on Camino Real. Clean rooms with microwave and refrigerator. Large King rooms with pull out couches. Nice helpful staff. Heated pool and jacuzzi. Full Breakfast. Free wifi. Filtered water in 24 hour lobby.

"Great place to stay in San Clemente"

5
31/05/2016

We love the Casablanca Inn. It is a great place for a weekend get-away for families. Great location, nice pool, comfortable beds, and friendly and helpful staff. The Casablanca Inn is close to the beach, the bike path (and bike rentals), and downtown San Clemente.

"Doheny Blues Trip"

5
28/05/2016

Had a wonderful stay at Casablanca Inn, very convenient for our holiday weekend for the Doheny Blues Festival. Very easy to get to the park. Hotel staff were wonderful and it was a very nice hotel, very clean.

"Great value, really clean, friendly staff"

5
24/05/2016

Stayed here one night en route to LA. I didn't have high hopes for this place, but we were pleasantly surprised at how nice and clean the hotel was. The rooms were quiet, clean and spacious. Bathrooms were nice. Bed was comfy. Breakfast was included and wasn't a lame continental breakfast. It was a great continental breakfast with fresh made waffles that were delicious. Pretty close to Dana Point attractions (11 min drive). Great stay to cap off our Cali trip. Would stay here again for sure.

"great location"

3
22/05/2016

This hotel has a great location within 2 blocks of the beach. There are plenty of restaurants within a short drive. Customer service is off the chart. They have a free breakfast which includes eggs, bacon and sausage. Fresh fruit, yogurt and other items are available as well. Mini fridge and micro wave in all rooms. We will stay here again when we come back.

"Great Location, Great Value"

5
22/05/2016

Bad: Our bed was very uncomfortable, it sagged in the middle. Good: It looks like they are in the process of replacing the beds. Just a short walk to North Beach. Friendly, helpful staff. Good breakfast. Two of San Clemente's best secret restaurants (Colombiana and Riders Club) are just a few steps away.

"Best hotel in San Clemente!!!"

5
16/05/2016

This hotel has the best, and friendliest staff! Great location - able to walk or ride bikes into main street - and also close to beach trail. We'll be back for sure!!! The breakfast is good - with lots of variety and outside patio/pool is very inviting!

Eric M, Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Hi Martha, Thank you reviewing our property. We are delighted you enjoyed your stay with us. The beach trail was completed around June of 2013, with plans that were recently approved to extend the trail even further. Currently the trail runs from San Clemente's North Beach to Calafia Beach (about 3 miles). Non Motorized Bikes are allowed on the trail, but bikers must walk their bikes across all bridges, and around the pier area. Construction will begin next month to complete the 5 mile trail giving visitors a 10 mile round trip walk or ride from our hotel. We hope you will come back and stay with us so you may enjoy the finished project.

"Excellant location and great hot breakfast"

5
08/05/2016

Definitely will stay again. We stayed 4 nights while our house got new floors. The location is very close to beach access and a 1.4 mile walk along a great path along the beach to the pier. The breakfast included great eggs, sausage, waffles, and cold cereal, pastries etc.

"Great Hotel!"

5
06/05/2016

This is a super cute hotel, blocks from the beach. There is a lovely pool area and courtyard. The rooms are clean and attractive and large. The breakfast was great. The staff was all friendly and helpful. I'd stay here again any time!

"First time staying here and loved it!!!!"

5
04/05/2016

This hotel is a gem among some of the others in the area. Stayed 3 nights in suite w/balcony. the suites are very roomy and clean. Had a small sofa and jetted tub! Also had a heated good size pool and hot tub! Very relaxing grounds even though it is next to a fairly busy road. Will for sure return to this property when in the area!!!!!

"Great all around"

5
04/05/2016

Wasn't sure about this place when we walked into the lobby but we were so tired we decided to take a chance and boy did we luck out. Room had been redone so recently, it still had that new carpet smell. All appliances were new, new bathroom fixtures, tile, sinks, even nice granite countertops. Seperate kitchen area with sink, micro, fridge, dining table and cabinets. Only thing that wasn't new was the furniture but who cares. The most comfortable bed I have ever slept in, even nice sheets. I even took a pic of the mattress tag so I could buy one when I got home. Spotless, spotless, spotless. Every employees was top notch nice. Even the continental breakfast was better than I expected. Actually had bacon. Otherwise, I never do those free crappy bkfsts. Not exactly a gourmet meal but better than most. Wish we could spend our whole vacation in that room. Left the ac fan running all night to drown out any possible noises but seemed pretty quiet anyway. Bargain price for a great little room. Highly recommended. Will be back.

"Close to beach"

4
03/05/2016

Check-in and check-out was easy and fast. Staff was excellent. We had a room with balcony that overlooked the courtyard. Room was cozy except for a fowl odor coming from the bathroom sink. The bed pillows were uncomfortable and the sofa was very stiff as well as uncomfortable.

"Gets the Job Done"

3
30/04/2016

The Best Western is centrally located in San Clemente. We stayed here because we had a wedding to go to at the Casino. It is walking distance to that venue, which was really convenient as a guest. The hotel is also walking distance from many restaurants and a quick drive or Uber ride away from downtown San Clemente. The staff takes pride in the Best Western and everyone was helpful. The rooms were outdated but very clean. It is a noisy property but nothing that was outrageous. The breakfast buffet was much more inclusive then what I was expecting. They had hot breakfast items as well as cereal, pastries, yogurt etc. It was nice to start the day with eggs, fresh fruit and coffee. The Best Western is a good value and a convenient place to stay if you are going to a wedding at the Casino.

"Mini vacation made better."

5
27/04/2016

The staff was very enthusiastic about the hotel and the city. Would definitely stay here again. 1 minute drive from the outlets. Drive to the pier is no hassle. I chose this location based on the distance from the outlets, but ended up traveling around the city quite a bit. Thanks!

"Amazing stay"

5
25/04/2016

Loved the hotel,everything was just great...would stay again for sure.The staff was awesome,the room was very clean and comfy.The shower was great.Location was awesome.It was a great stay for the money.

"Last minute getaway"

4
22/04/2016

This is a nice motel, close to restaurants and the beach is only about three blocks away. Good service and value. The breakfast room had someone who made the waffles and was very friendly and helpful.

"Great stay"

5
21/04/2016

I really enjoyed my stay at Best Western Casablanca Inn....The complimentary hot breakfast was great...The rooms are spacious and very clean...And i loved having a jacuzzi to go into after a long day of walking...Within walking distance to downtown San Clemente which is beautiful...And the beds were extremely comfortable. And the nightly rate is extremely reasonable for all that you get....

"An Overall Great Experience"

5
21/04/2016

Everything about this hotel ranked #1 for us! The hotel staff went out of their way to make our stay a comfortable and enjoyable one. The room was very quiet (NO noise from adjoining or upstairs rooms), comfortable and had modern upgrades. The full breakfast that is provided each morning exceeded our expectations. We had to leave our home for a few days for termite extermination. We didn't want to leave when it was time to go back! :) This hotel gets an A++ from my family!

"Great place to stay"

5
18/04/2016

This hotel was perfectly located, and very clean. We walked to the hotel from the Metrolink station. We walked 1 mile along the beach to the Pier. We walked up the street to a great Mexican dinner. The front office people were great! I would recommend staying there.

"Outstanding Customer Service"

5
12/04/2016

We checked in at 8:30 pm and had no problems except the jet lag and road weariness driving from LAX on a Friday nite. We had a king suite on the second floor with an ocean view. The room and bath were clean and good sized. The tub/shower was especially deep and a little hard to enter. The shower head was exceeding high. The flat screen TV worked well. The wifi was on all the time.There was no problem with the cleaning crew and there was no weird smells from the products they used. The breakfast was the usual hotel offering but they kept it fresh and the breakfast room was always clean. They do close the room at 9 and give you the eye if you linger. We were visiting family and wanted more sit down time. The office gave us access to a board room and told us to lock up when we left. We used it twice. The parking slots are tight but manageable. This is an older property but well maintained. We'd stay here again if we didn't have to drive from LAX on a Fri nite.

"Very Nice"

5
11/04/2016

Excellent pool facility and friendly staff. This hotel had a nice feel of a quality beach town hotel. Room was clean and comfortable with plenty of parking. We enjoyed our stay and would recommend this hotel.

"Wonderful experience"

5
08/04/2016

We couldn't have been happier with our room, balcony view of the beautiful courtyard, and great service. The beds were very comfortable, the staff so friendly and helpful, and our experience was delightful! Thank you so much for making our stay in San Clemente a perfect holiday!

"Good value but not the nicest hotel"

3
07/04/2016

Stayed here for 2 nights while in town for business. The hotel was booked for me. Best Western isn't typically my first choice. That being said, if you book a Best Western you should expect to sacrifice some things because of the lower prices. Here are some pros and cons that i experienced at this hotel. PROS -free WiFi -free parking -close to the beach -free breakfast -large rooms -lots of channels available on the TV CONS -outdoor entrances make the rooms very noisey if people are outside (i was woken up at 5:45am both mornings by people going to get early breakfast and kept awake at night because of people hanging out outside at the fountain) -hotel rooms are outdated and need updates -mini fridge in the room was buzzing very noisey and I had to unplug it

"Spring in San Clemente"

4
04/04/2016

Good place to consider if visiting San Clemente. Decent breakfast, pool, fitness center, and rooms. Staff was friendly and helpful with questions. Internet and TV worked well. Within walking distance of the beach and very close to the outlet mall.

"Fantastic Staff, excellent room"

5
04/04/2016

Best staff ever. Every one of them. Front desk, breakfast attendant, more front desk help. The property is quiet and clean and easy to find. The Jacuzzi tub is the best ever. The room design is great.

"San Clemente"

5
04/04/2016

Everyone at Best Western PLUS Casablanca Inn were very friendly and helpful. When I mentioned we would be going to the Casino for a wedding the desk clerk said, "let me draw you a map on how to get there, it's only a 5 minute walk." The staff in the breakfast room were very cheerful and helpful also.

"LOVED IT!"

4
28/03/2016

Planned a last minute getaway and this hotel was an excellent choice. Very spacious rooms with all needed amenities. Rooms were very clean and staff was very courteous and helpful. I recommend this hotel to anyone looking in this area. Rates were excellent.

"Great Price"

4
26/03/2016

sheets were amazing. we stayed at another hotel the night before for the same price, and I was so grossed out about the other hotels place. I was nervous for what would be in store. But this place exceeded my expectations above and beyond for the price we got. would stay again, the location was great and the Ocean was a walk away.

"Would stay there again!"

4
25/03/2016

Very nice stay, great location. Walking distance to a beautiful beach and walk path. Clean and the breakfast was good. Free parking and easy getting to the rooms. Staff was super nice. Great area to vacation!

"Quality Stay at a Reasonable Price"

4
21/03/2016

I booked last minute. Was able to get a room at a reasonable price. Parking is a bit... scarce. Otherwise, no complaints. Pleasant, quiet, clean, fast. This hotel is right down the street from the new San Clemente Outlets which was the location of my business trip. Very convenient.

"Enjoy This Hotel"

4
20/03/2016

This was our second time staying at Best Western Plus Casablanca Inn, San Clemente. The hotel is clean and comfortable. We really enjoy the closeness to the beach, just a few blocks to the north entrance of the beach trail. We did have a problem with the spa in our room. Also, our room was at the top of the internal stairs. One night some guests decided that outside our door was an excellent place to visit - at various times of the night - the last being 1:45 am. We could hear them there and when they were in the parking lot below us. Not much the hotel can do about loud guests.

"Boutique Hotel"

5
17/03/2016

This Boutiques Hotel is close to the beach, the freeway AND a brand new outlet mall!...It is located on the main drive into town...breakfast is included with your room every day! Eric is the Nicest Manager ever! Also, great for Group travel!

"Very Decent Value for SoCal"

4
14/03/2016

There are not many places in the area that takes pets. So we are thankful they did. Our room was a handicap access so it wasn't the most comfortable. The worst was it was in the garage area. At first we thought this would be fine as it would be darker and easier to sleep. But unfortunately when someone is in the garage talking it goes straight into the room. And someone on their cell phone at 12:30am is not conducive to sleep. Breakfast was more than decent for the cost of the room. Parking is challenging and the spots they have are on the small side.

"Hidden Secret"

4
13/03/2016

This hotel is a little hideaway. It is very convenient to the beach and to San Clemente restaurants. The staff is very efficient, courteous and helpful. Strongly recommend this hotel. The only issue is the tight parking lot. I've never been disappointed staying here.

"Great Stay at Best Western Plus - Casablanca Inn"

5
11/03/2016

Clean, comfortable, good location, wonderful breakfast, a must stay place for the price. Hot tub is great and open until 10PM. Reliable internet. This was our first stay in San Clemente and the Best Western location was a good "home base" from which to explore the area while on vacation. Very close to the MetroLink so you can take the train to LA for a day trip.

"Pleasant and Convenient"

5
11/03/2016

Pleasant decor close to train, metro, beach, trail, downtown San Clemente and just a few miles from Dana Point and San Juan Capistrano. Staff was available and helpful. Full self service breakfast, nice pool, and outdoor patio area. We have stayed here several times and, with recent upgrades, it is very nice!

"School of Infantry Graduation at Pendleton"

5
09/03/2016

Close to the Basilone Gate to enter for SOI Graduation at Camp Pendleton. Also, very close to the ocean and sight seeing in San Clemente. Very nice hotel, great service, clean, good full breakfast, free internet, good parking, very reasonably priced. Will stay here again in a heartbeat!

""The Best, Best Western PLUS""

5
08/03/2016

We were very impressed with this "GEM", located a couple of blocks from the Pacific Ocean, We loved the amazingly helpful and courteous staff and enjoyed the Breakfasts which was very well prepared by a very sweet, courteous Server. We also enjoyed the peaceful courtyard, we sat there after our Breakfasts and enjoyed watching the Humming Birds, they were also enjoying the solitude, with a beautiful Water Fountain and Magnificent, Beautiful Hibiscus Flowers. We took pictures here and they are a great memory of our wonderful South California Vacation.

"Good value & convient location!"

4
06/03/2016

I had a 6 night stay and was very happy. This hotel was better than expected. The property was well maintained & compact. The room was clean & fresh smelling. The updates were fine & everything worked. I found the bed to be comfortable the fan/air conditioner worked well. The linen was in good conditions. Basic in-room coffee maker. The staff was exceptionally helpful each & every day. Breakfast was typical for a Best Western, hot items and cold along with plenty of fresh fruit. They kept everything replenished and had staff present to keep things clean & assist with the waffle maker. There are some casual eateries within walking distance of the hotel. I was there for a workshop at the nearby Art supply store (a great place for supplies), and would stay here again when I'm in town.

"Pleasant Stay, Helpful Staff (and the dogs enjoyed, too!)"

4
29/02/2016

We stayed here for a weekend get away. Things got off to a very good start with a welcoming and helpful staff member at the desk who quickly got us checked in, and provided helpful information. The room was clean and had a fridge which we made good use of. The proximity to North Beach and the coastal trail were great. My only quibble, a suggestion to management, Room 101's dresser and table in front of the couch are a bit scuffed and could use replacement. I also had good interaction with the front desk staff with a WiFi issue and at checkout. I missed breakfast but my wife was pleased with the selections. This property is Dog friendly and our dogs thoroughly enjoyed their visit. Some other things were nice as well. The property is close to the beach, but no boisterous groups during our stay and we enjoyed an quiet and restful evening. Parking was good although several rude people parked large SUVs in clearly marked compact spots. I also found our stay was a good value. Would happily stay again.

"Casablanca Inn"

4
29/02/2016

Not a bad place if you plan to be near the beach. The rooms are nice and offer a lot for the money. I stayed here because it was near my planned activity. I would say that if you and or family need a place near the beach it would be a good find.

"Casblanca great value for the price in beautiful San Clemente"

5
29/02/2016

Clean, comfortable and affordable. Pet friendly, but you wouldn't know it by the cleanliness of the rooms. First time staying there and it was more than we expected. Definitely recommend and we look forward to staying there again.

"Close to everything"

4
29/02/2016

Very clean older place. Great free breakfast. Close to ocean and pier. Could use more parking but it is free. Very nice pool area and heated pool area. Friendly staff. Comfortable beds. Close to freeway but no noise.

"Traffic jam"

3
29/02/2016

Came down to visit my boyfriend. He left at 4:30 in the morning and I wanted to sleep in but could not. There was soo much noise coming from outside. I cant really blame the hotel as they cannot control traffic outside but lets just say try not to get a room by the street.

"Wedding weekend."

5
25/02/2016

A+. I would stay again. The area is very quiet. and the beach area was amazing. weather was perfect. There is lots to do in the area . Plus they are developing the area north of the hotel in new houses and appartments.

"Great Anniversary"

5
22/02/2016

The rooms were very nice. Also it was close to the beach.l loved everything about our room excellent. I know I will come back for sure. Also I would tell all my friends. My room was so cool. It had a couch,refrigerator and microwave.

"Older but charming"

4
13/02/2016

We arrived late and had to leave early so I'm not able to say we enjoyed all of the amenities. We did spy the pool. It looked nice but at 8?am we had to roll. The staff was friendly at check in. Breakfast was fine. Would have liked milk in a carton but no biggee. The room we had was large and quiet. Parking was free. We liked it. Close to everything. Charming older motel.

"Disappointed"

3
10/02/2016

After reading all these rave reviews, we were under-whelmed. Paid extra for a room w/balcony which overlooked the entry driveway :( That room had a leak in the bathroom. Next room was fair but not stocked well. Facility seemed old and run-down. All outdoor access to rooms (it's a motel, not hotel) Huge spider web around the outside door light - creepy! Sad thing is I was promised a $50 coupon for future use (due to having to change rooms) but never received it. They said they couldn't discount anything immediately because I booked through an online site (learned something new there). The staff tried hard to please and be friendly. Location is good: 5-10 minute walk to beach, 20-30 minute walk to pier via beach or trail. Close drive to outlets. It's actually very far from Avenida Del Mar "where all the action is". I would rate it Fair but that wasn't an option, so it gets Average (rather than Poor) due to its location.

Eric M, Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Dearr Guest, Let me first apologize that our staff did not send you the discount toward a future stay as promised. I would encourage you to contact me personally so that I can make sure that is emailed/mailed to you promptly. Due to our oversight I would also be happy to upgrade you to our nicest rooms located in an interior hallway during your next visit with us. Thank you very much for staying with us, and I look forward to connecting with you shortly. Sincerely Eric M GM

"Great place to stay..."

5
10/02/2016

Nice, older, Motel/Hotel close to the beach, rail stops and restaurants. Great value for the area, breakfast included. Friendly staff, rooms are clean and well cared for. Pets are allowed. We would recommend this motel to friends.

"Great Stay!!"

5
09/02/2016

This Best Western is at the top of my list. I always stay at a Best Western & this is up there. The staff was helpful. The breakfast attend was GREAT. She made it worth while to get up in the morning to get breakfast.

"Nice, clean and all about location"

4
04/02/2016

Nice, cute outside look for the hotel and it's all about location since is just a few blocks from Del Mar street where all the action is in San Clemente. Close to the new Outlet Mall and highways. Great area to stop before going to San Diego.

"Excellent Staff"

5
31/01/2016

Great location. Great rooms. The staff was superb. We enjoyed being able to walk to the beach and the pier. There are restaurants close by. The courtyard is a nice addition for eating breakfast. Ana in the breakfast area is super amazing.

"stay while visiting family"

4
29/01/2016

Great. the hotel is close to the beach. It's about 1/2 block away and the walking and running trail is right on the beach. And particularly this time they served a full breakfast. the parking could be much better and renovation of the elevator but overall the review was satisfactory

"spacious rooms, clean, basic, just what you would expect"

4
28/01/2016

we booked this in advance for a great price, the bed was huge (queen). the pool was clean and quiet when we were in it, hot tub was clean but we didnt stay in it long . its a perfect place to stop between LA and san diego zoo. the receptionist was very helpful, she gave us advice on local places to eat.

"Cute, comfortable, affordable"

4
20/01/2016

Cute, comfortable, affordable hotel close to everything...food, train, shopping. We stayed at this property for a soccer tournament, and everything was just right for a successful weekend! Everyone slept well, breakfast was good, and

"Fantastic stay!"

5
13/01/2016

I was visiting San Clemente with my family. When we checked in the staff were very friendly and kind giving us advice etc Our room was very clean and decorated lovely. That evening we went to the pool even though it was winter it was very warm and cleaned well. Breakfast in the morning was complimentary and was very good quality and had great selection. Me and my family really enjoyed our stay and would recommend anybody to visit! Also San Clemente is a very pretty place.

"Great Value for Money"

5
11/01/2016

The hotel was fantastic value for money. We had a king delux suite for our family of 5 which came had ample room for our very large family. The bathroom and wardrobe was large and the spa bath was an added bonus. All the staff were fantastic - definitely better than some of the high priced hotels we have wasted money on.

"Great Location and Hospitable Staff"

4
04/01/2016

This was our first time staying at a Best Western in San Clemente. It was a great location as we visited this area to surf. Some great restaurants close by. Clean, comfortable rooms at a great price. Super friendly staff.

"Great value"

4
27/12/2015

Neat & clean, excellent breakfast, friendly staff. Location was very convenient to the beach and just north of Del Mar the main drag in San Clemente CA. Upgraded breakfast room and updated fitness center.

"Excellent Value and Adequate Facilities"

4
15/12/2015

This was an affordable place and a good location. It was not too close to the railroad or the interstate. It will be real close to the premium outlets that are opening up in January 2016. Layout of hotel was a little odd and finding the entrance and parking was also odd. Bed and linens were excellent quality. Nice workout facility and good selection of breakfast items. Really appreciated the good coffee both in the rooms and the free breakfast. Very close to the San Clemente beach trail. A great walking path. We will be back.

"#1 Destination"

5
15/12/2015

When traveling to San Clemente this is my go to hotel. Great staff and wonderfully put together fresh breakfast.. FANTASTIC!! Walking distance from the beach and so very close to the new outlet mall. Great destination for a perfect get away or business travel. Very accommodating for anyones needs. Definitely coming back.

"Just fine for an overnight stay."

4
13/12/2015

Stayed for one night because we were in town for a wedding. Location was convenient for us however the room had a musty smell (Room 101). But the room was very clean. Luis at the reception desk was very helpful getting us our room a little early to get ready for the wedding. Thanks Luis!!! I would probably ask for a 2nd floor room as there was a lot of noise overhead.

"Nice hotel in beautiful San Clemente"

5
08/12/2015

This was a very nice hotel in beautiful San Clemente not far from the ocean. Very pleasant staff. The building was kind of a mission style. The morning desk clerk was very personable and helpful. And the lady in the breakfast room was very helpful also.

"Tired Hotel"

3
06/12/2015

This hotel, like many others in San Clemente, have tired furnishings, fixtures and other amenities. Location is good and it has good potential if someone invested in some upgrades. The staff were very nice and helpful.

"Great value for the price"

4
30/11/2015

We stayed for two nights over the Thanksgiving holiday. Very easy to check in-out. Staff was very helpful and friendly. The room slept 4 adults with little issue. Just 2 blocks from the beach, and situated in the heart of San Clemente. The breakfast room was crowded ( expected when the meal is provided with the room), but I was able to get in and out with enough to start my day. Unfortunately had to skip the waffle maker this time because that was clearly the most popular item! I will definitely stay here again!

"Hotel Review"

4
28/11/2015

The hotel staff was very friendly. The quality of the beds and comforters were of very good quality.. We enjoyed the location to downtown San Clemente and the pier. The view to the ocean was great from the window. The hotel provided a very nice continental breakfast. The location was quite.

"Lovely Hotel - Questionable Service/Amenities"

4
19/11/2015

Lovely old school "Santa Fe" style hotel. Large clean rooms and beautiful jacuzzi and pool area. Lots of privacy. In my experience, one of the employees at check in and check out was very unpleasant - a stereotypical guy burnt out on his job or not a good candidate for customer service. Other employees on site very friendly and professional. Wifi did not work with my devices - unable to access a secure service. Cable did not work properly…..multiple .06, .331, .67, etc. stations in between most stations.

"UNSAFE, DO NOT STAY HERE."

1
01/11/2015

Stayed for a weekend get away on the weekend I proposed to my fiance. Someone tried to break into our room in the middle of the night. We had the safety latch on, so they were not able to open the door (to spite multiple attempts of banging the door against the latch). We checked out that night and drove home. Tried to reach the manager multiple times to talk about the incident, he never returned my calls. Called both Groupon (booked our stay through) & Best Western corporate to report the incident and ask for a refund. They reached the manager, who said that it was probably just someone accidentally trying to open our door (even though we explained we were both yelling while they continued to try and open the door multiple times) and implied that we were at fault because we probably didn't close the door correctly. In addition said they couldn't refund because we had occupied the room (we left at 11:00 in the middle of the night scared and shaken up, so hardly able to say we were able to enjoy the room we paid for). Whole experience left us scared and disappointed with this hotel. It appears the manager would rather shift the blame than investigate a safety concern. Look for elsewhere to spend your trip in San Clemente. Completely ruined a weekend that I should have been remembering as one of the happiest days of my life.

Eric M, Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
I am very sorry about your experience at our hotel. After reading your original email sent to Best Western I inspected the operation of your lock and verified no other card was used to open your lock, except the key we made for you. On occasion guests go to the wrong door, and since your door lock was not engaged properly and the deadbolt was not used, someone was able to push your door ajar, and the secondary lock prevented them access. I checked with the staff member at night who made all other staff aware of the issue, and asked if you would like new keys. She informed me you responded that it was late, and you were tired, and just wanted to talk about this in the morning. Just like at home, it is always best to make sure your doors and windows are locked and the dead bolt engaged to prevent unwanted people from entering your abode. I do sincerely apologize about the events that took place while you stayed with us. Sincerely the Management.

"a little gem."

4
29/10/2015

This fall was the second time we have stayed in this gem of a hotel. It sits right on highway one as you enter San Clemente from the north. It rises three stories from the courtyard with a fountain and some lovely flowering bushes and palm trees. Our check in was seamless with a very friendly desk man who greeted us and gave us instruction on where our room was. Our room was as far away from the street as you can get, on the back side on the third floor. This not a new place, but it has been updated. The bed and bedding was very comfortable. The sink was outside the bathroom. We had a double queen room with lots of room. There was a frig in the room and two windows, one large one on the front and a small window in the bathroom. There was also a large closet with full length mirrors on the door. Air conditioner worked great, but was a little noisy. The breakfast was a continental one with precooked eggs and a burrito with lots of different breads, yogurt, cereal, and hot drinks. There was also some fresh fruit. This is good for a day or two, but if you are staying a week you will probably eat out . The pool was warm in October and the hot tub was very hot. Parking is free,but sometimes tight. You will find yourself far away from the beach requiring a search for parking, but it is a beautiful beach area. Amtrak leave conveniently from the beach area if you want to go to LA or San Diego. San Clemente is however very charming and inviting so there is little reason to leave.

Eric M, General Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Thank you for the nice review of our property. I wanted to let you know that there is one more renovation that occurred for your next visit. Currently we are only able to offer prepackaged food for our breakfast, but this is about to change. Just before Thanksgiving of this year we will be able to offer a better breakfast experience for our guests. These changes include, pre-heated burritos, make your own waffles, hot bacon & sausage, as well as our cereals, fruits, muffins, and other baked goods. I hope you will enjoy our offerings on your next visit. Sincerely Eric M, GM.

"A Comfortable Stay in San Clemente"

5
26/10/2015

We stayed in early October 2015 for 2 nights, a Sunday and a Monday. Our room was spacious, clean and very comfortable. Nice bathroom/dressing area with tub and shower. We found the bed very comfortable. This hotel is very beautiful in its outdoor pool and the courtyard area complete with a fountain. Good, nutritious breakfast. We would stay again anytime we're in the area.

"Road trip"

4
26/10/2015

Very nice BW+. Nice rooms, good breakfast. Plenty of lighting. Very friendly, helpful staff. Good location. Can walk to town or to the waterfront path. Nice size pool and fitness center. Would definitely return and recommend. Well priced. The only thing we would add was a healthy cereal at breakfast, but they were in the process of remodeling and that could have made a difference.

"Excellent Hotel"

5
22/10/2015

We stayed here for a wedding about a block away. The hotel was excellent. Staff friendly. Check in and out quick. My only complaint was not firm enough mattress but I admit that I am very sensitive poor sleeper. My wife had no problem with mattress. We were on the second floor which was quiet enough if the windows are closed. I think any really bad reviews should be discounted as unusual experiences.

"Over night"

4
19/10/2015

Short over night get away with my wife. Check in was fast and easy. Room was nice, king size bed. the carpet was wet near the fridge and the jetted tub did not work. Did not have repaired as already in tub. Great location, easy walk to beach. Very comfortable bed. Room would have been great if the tub worked. Good breakfast. Easy check out.

"Great Value, Great Location"

5
14/10/2015

Friendly staff, clean rooms and grounds and comfortable bed and pillows. Close to the ocean and close to shopping. Nice breakfast that included pancakes and breakfast burritos (warmed in microwave). We checked other hotels, they were expensive. This was a great value for its location and amenities.

"Good hotel for price"

3
13/10/2015

good hotel for the price, and pretty good area - about 15 minute walk to the beach.. Some good mexican food restaurants in the area as well, and a bakery across the street. Hotel itself is descent, clean, the rooms have everything you need.

"Thank you"

5
12/10/2015

I would highly recommend Best Western PLUS Casablanca Inn, San Clemente to all friends and family. Excellent customer service all the way around from phone calls to in person. Might even come stay again for fun We stayed at your hotel because we attended the Carruthers wedding on Oct 10 at The Casino

"Very Nice For The Price"

5
09/10/2015

The rooms are very spacious, the staff is very accommodating, their breakfast is nice, and it's in a great location. Parking is minimal, but there's overflow parking behind the hotel with easy access to the hotel.

"Good value and location"

4
08/10/2015

This clean property is close to the beach and reasonably priced. Ask about possible noise from remodeling. Our beds seemed new and were unusually comfortable. The heavy comforters that are now common in many hotels are inappropriate for warm climates and we were told there were no lighter blankets available. Staff was available, courteous and helpful.

"Excellent Inn!!"

4
07/10/2015

Spent 2 nights here and found the room and service excellent. Breakfast offered good selection and served by courteous and friendly gals. Would highly recommend to business or vacation travelers. Front desk personnel very helpful. Close to restaurants and shopping. Easy access to beach and freeways.

"Value hotel"

3
05/10/2015

Room was clean, bed comfortable. Property older and less lush than I expected based on the photos. Would stay again, because the rooms were clean but no frills. Free Continental breakfast had things like microwaveable sausage croissants, fruits and cereals.

"Items stolen from room safe"

1
03/10/2015

We accidentally left some items in the room safe. Two days later I called and talked to the front desk person. I was told I would get a call back after investigation. No call was received. I called two more times and was told I would get a call back but never received a return call. Items included a credit card and insurance card among other papers. I am SO disappointed. I can't trust this hotel.

Eric M, Manager at BEST WESTERN PLUS Casablanca Inn, responded to this review
Dear Georgeanne, I am very sorry we were unable to locate your items. I know it can be difficult when our staff does not communicate properly with you after you had left items at our facility. We did search your room and the safe as soon as we could, and were unable to locate your items. I hope you will consider giving us a chance to make things right. Please contact me directly and I will be happy to find a solution to help resolve this issue. Sincerely, Eric Moser GM

"Third Time"

4
03/10/2015

This is the 3rd time we have stayed in this location. Clean, convenient location to the beach, freeway and other points of interest. We alway get a room with a balcony! We enjoy sitting out on the balcony in the evening. Well kept property. May be a bit over priced but we will probably stay there again on our next visit which is at least once a year. The staff is very friendly! We have never gotten up early enough to have their breakfast so cannot comment on that. Overall very satifs ied!

"Poor service"

3
01/10/2015

Made reservation a month ahead of time. We got in late on a drive from L.A. to San Diego. We arrived just after a scheduled eight hour power outage. The clerk gave us a small flash light and explained that they have no control over the power company. I agree however you could have called and gave us an option to find a hotel with lights. No apology no credit for the fact that we could not use any of the amenities until morning. Because of the heat we had to leave a window open and listened to traffic all night. Poor service I would not recommend this hotel.