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SureStay Hotel by Best Western San Antonio Northeast, San Antonio

3.0/5  - basé sur 213 notations.
3821 N Panam Expressway, 78219-2202, San Antonio, United States - See map
SureStay Hotel by Best Western San Antonio Northeast - Welcome to the SureStay Hotel by Best Western San Antonio Northeast. The SureStay Hotel by Best Western San Antonio Northeast is ideally located in the center of San Antonio. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Your San Antonio adventures begin at our SureStay Hotel by Best Western San Antonio Northeast near Fort Sam Houston. Located off I-35, our location makes it easy to reach downtown shopping, dining, and attractions including the AT&T Center, the Riverwalk, and the Alamo. Experience warm hospitality and top rates at our hotel near downtown San Antonio! Our hotel is located off I-35, near the San Antonio Riverwalk, downtown and the airport, we deliver exceptional service. Always stay connected at the SureStay Hotel by Best Western San Antonio Northeast with our free high-speed Wi-Fi and on-site business center. You can take a dip in our outdoor pool and enjoy a morning meal with our free full hot breakfast every day. We’re your home away from home whether you’re on a family vacation or a business trip.

SureStay

Hotel by Best Western San Antonio Northeast

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 214 guest reviews
NOTE ISSUED
Excellent
40
Very Good
51
Average
47
Poor
41
Terrible
35
REFER TO NOTICE
Business Business
39
Couples Couples
25
Family Family
104
Friends getaway Friends getaway
17
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"NEVER AGAIN!!"

1
28/10/2018

Never will I ever return to this hotel again. Came to stay with my mother in law and girlfriend and left for a basketball game all day and came back to our smoke alarm going off every other minute and called front desk and they came in saying we were smoking that's why it's going off... we didn't even smoke in the room. Haven't been in the room almost all day. Told them I wanted a different room and the men working front desk were completely rude and laughed when we walked off. Definitely recommend no one to come here. It smells here first of all and beds are uncomfortable. Motel 6 is better than this, and that's a shame.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
kimberlyluna0715, Thank you for sharing your experience, and I am so sorry that our staff accused you for smoked in your room during your recent stay . We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management.You are welcome to contact us at the Hotel, should you have any other concerns about your stay. We hope you can consider us again after the experience you had in us. We promise you a better service and a professional staff.

"Staff was nice, beds were decent, hotel needs a lot of work"

2
08/10/2018

Staff was accommodating. Breakfast was small, but not too bad. The hotel, itself, needs a lot of work. While the beds were comfortable and the location worked for easy downtown access, the walls and doors needed some serious TLC. Outside, by the pool, it appeared that the hotel was recently gutted. Lots of junk laying around. At least the price was cheap.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
RIVETHEADDallas_TX, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to this experience of SureStay Hotel by Best Western San Antonio Northeast Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.

"Zero stars is more applicable"

1
15/08/2018

This was by far the worst experience I've had with any hotel. There was false advertising online, manager was no where to be found, room smelled of feet, clogged shower and sink, breakfast was horrible...

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
valicia08, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

"Was k"

4
13/08/2018

The got there early, Robert the front desk guy was friendly, professional and cool. He check us in early. The room was nice and clean. But the beds were very small “fulls” small for us. Robert try to change us to something bigger, but no luck. But overall was good.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Jose J, We are overjoyed to discover the positive impression we made with our service and hospitality of SureStay Hotel by Best Western San Antonio Northeast Hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We're glad you had a good time with us and Our team will be waiting for your next return for another well-deserved break.

"Perfect"

5
04/08/2018

The rooms were nice and the service was amazing. I am very happy with my stay at this hotel especially for the price. It was quiet and the pool was also very nice. Breakfast was delicious and they are working on adding more options (so I heard ) you should definitely stay here. Picture is the only one I got of the room. Lol

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
It is wonderful to hear from you Tianna C ! Thank you for taking the time to let us know how you enjoyed your stay of SureStay Hotel by Best Western San Antonio Northeast Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

"Very nice"

5
22/07/2018

First rate treatment The main attractive factor about sure stay is the first rate treatment you get from the staffs .All the services from home cleanning to customer support service are timely and proper .They give the highest priority to customer satisfaction.And the weekend spend here shows me that they have successfully achieved the feat as far as my sastisfaction is concerned

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Jule A, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We are all looking forward to your next visit and hope it will be just as enjoyable.

"Awesome"

5
21/07/2018

A very nice exprience It was for the first time that me and my family arrived here .The politeness of the staffs was able to win our hearts instantly .The second factor which impressed us was the cleanliness of the place .We had an awesome weekend here at Surestay .It is a highly recommendable and a lavish hotel.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Jasmine F, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliments to our hardworking staff mean a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"Most important"

5
20/07/2018

Out of this world This is the place you should be if you are holidaying San Antario.The hotel is a lavish one but its worth your money .The rooms are well cleanned and maintained .The polite behaviour of the staffs is also worth mentionning.I am glad that i got a chance to stay at surestay .I would highly recommend them to all.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
John S, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. We look forward to serving you again and giving you another five star experience here at the SureStay Hotel by Best Western San Antonio Northeast Hotel .

"Worst stay ever"

1
16/07/2018

This is the worst hotel I have ever stayed in I will never go back!! Room was dirty, water didn't work and the front desk representative was very rude and I thought if you don't stay in a room because it was a mess you should be able to get a return on all your money!!!!! Worst hotel ever???? and the worst part is 187$ down the drain, thanks for nothing

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Kortnee K, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We hope to see you again someday and to transform your opinion of our hotel and service.

"Great stay for anyone"

5
11/07/2018

I stay here on business. The rooms are clean and well taken care of. The staff are extremely helpful and customer service is A+. You will enjoy your stay at this hotel. Would recommend, will stay here any time I come back!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
adamada2018, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"Summer vacation"

5
28/06/2018

We stay at Surestay just about every time we come out to Dan Antonio and we love this hotel it is always clean and very quiet and the hotel staff is also very friendly. I highly recommend this place to anyone looking to feel like you never left your home!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Paule D, Thank you for your kind words! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again during your next visit and we thank you for sharing your experience.

"Excellent"

5
26/06/2018

Lounge access for Stay Club members had great selection of snacks, food, and drinks. Location is really great, at the heart of downtown Vancouver with amazing views. Easily accessible by transit. Really enjoyed our stay here!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Dear Jean G, Thank you for taking the time to let us know how you enjoyed your stay of SureStay Hotel by Best Western San Antonio Northeast Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We look forward to welcoming you back during your next stay in the area.

"Thanks for treating us good!!!"

5
26/06/2018

The room was clean and well maintained. I've never slept better than I did at Sure Stay! We frequented the heated pool and hot tub and were very impressed! It has the best views of the mountains and the water. We couldn't have asked for a better experience. We loved the cleanliness and comfort of the hotel and our room. The views were breathtaking and the heated pool and hot tub were great!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Emily J, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is wonderful to hear of the great impression we made with our amenities and services. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"great hospitality"

5
23/06/2018

Wonderful experience for a weekend in the city. Highly recommend the SureStay , it is always my fall back when I can't find anything else in my price range. Got the best price on Expedia.com I will be back again for another Stay vacation in the city soon.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Rohit S, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay of SureStay Hotel by Best Western San Antonio Northeast Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will share your comments with our staff and we look forward to your next visit.

"Had a meeting at the Sure Stay."

5
23/06/2018

The room itself is beautiful, we have been there on a few occasions and I really like how it's set up. Overall they do a great job and I've enjoyed the numerous times I've had work events at the Inn .

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
suriya v, Thank you for taking the time to let us know how you enjoyed your stay SureStay Hotel by Best Western San Antonio Northeast Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We appreciate your loyalty and we are looking forward to your next visit!

"Our second visit"

5
20/06/2018

We had a great time in the city. Great staff. Excellent hotel — great service — though my coffee machine had some bugs in it — overall it was still excellent. This was our second visit. We enjoyed our stay and would go back again.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Mata G, Thank you for taking the time to let us know how you enjoyed your stay of SureStay Hotel by Best Western San Antonio Northeast Hotel. We also appreciate your feedback regarding the bugs in the machine and we appreciate that you've informed us of a need to address housekeeping procedures. We can't wait to show you how we continue to improve based on feedback like yours.

"2nd time there"

5
18/06/2018

My son is in the US Navy and I have visited him in San Antonio on two occasions this year so far. Both times I stayed at the Sure Stay by Best Western. It is only moments from Fort Sam Houston Base and easy to get to all other attractions and restaurants. The hotel is very clean and the rooms are comfy. The staff go above and beyond in making a stay a comfortable one. They also make you feel like family. The first time I was there....I used the coin op washer and dryer. I put my clothes int he dryer an ran to the store for a few hours. When I returned, my clothes were nicely folded and sitting on the dryer all ready for me. I thought this was very nice and my clothes did not get wrinkled, My second trip there..... they were willing to put my sons ice cream cake for his birthday in their freezer. Overall, really nice people, friendly, make you feel like family, and very caring.....When is San Antonio.....you have got to stay here and give them a try!!!! xoxo

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
pacuthbert1966, We are all thrilled to learn that you enjoyed such a pleasant experience with us pacuthbert1966 ! Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home! It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! We appreciate your loyalty and look forward to your future visits!

"What a memorable stay!!!"

5
06/06/2018

A Premier Property keep running by Superior Hospitality Staff. Everything was extremely pleasant. The stay was ideal for us, we took the prepare from the air terminal.We ate at the bar, the food was yummy. There were other good spots to eat close-by. The room was extremely decent and classy, we were extremely satisfied with our decision to remain at Sure Stay.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Raymond R, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your five star review means a lot to us, and we thank you for taking the time to share it.

"Just 13-15 min from River Walk!!!"

5
04/06/2018

Everything simply became all-good, upon entry to the hotel, we were welcomed by a pleasant honorable man who overhauled us to a complimentary suit with a harbor see. It was one of the most pleasant inns and staff that we have ever experienced, can't express gratitude toward them enough. Exceptionally happy with the general involvement. Extremely shoddy in cost yet the lodging was spotless and the staff was proficient.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Pooja J, Thank you for taking the time to let us know how you enjoyed your stay of SureStay Hotel by Best Western San Antonio Northeast Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We enjoy sharing these reviews with our staff and hope that your next visit will be another five star experience.

"Awesome stay"

5
20/05/2018

We've stayed here for 2 weeks now... Staff is always friendly and attentive... The room quality for the price is great! The pool is always clean and available. I would highly recommend this hotel for price and service & quality!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
kathy g, Thank you for sharing your perspective of our SureStay Hotel by Best Western San Antonio Northeast hotel's accommodations and services! I am glad that you enjoyed the value and we were able to provide a comfortable experience. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

"Decent price and great service"

5
18/05/2018

I came here to San Antonio to visit my wife who is going to school here on the military base. This hotel is only 10 minutes from the base gate and 15 minutes from the river walk downtown, very convenient. It's also low price. Which was awesome considering I stayed for 10 days. I booked my stay online through expedia but got here a couple days early. I arrived at 12:30am and the clerk worked with me through several problems (on expedia's end) to get me booked for the two nights before my reservation started. I also had to extend my stay by 3 days from my original plan. They had no rooms available equivalent to my own so they had to give me a more expensive room. Instead of charging me more they matched the price of the first room without me even asking. In short the rooms are clean, the hotel is cheap, the staff is extremely friendly and SO helpful, and the hotel is conveniently close to base and 15 minutes from downtown. I recommend this hotel and will definitely be back when I come to visit again!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Mike S, We can't thank you enough for your five star rating of SureStay Hotel by Best Western San Antonio Northeast hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience as a good value for your money. We hope to impress you again during your next visit and we thank you for sharing your experience.

"LOVE IT"

5
10/05/2018

This was the best hotel I've ever stayed in. The room was very spacious and cozy and most important CLEAN. I loved everything about it. Will definitely stay here again. Highly recommend this particular hotel to everybody .

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
CRYSTAL V, What a splendid review! Thank you for your kind remarks regarding our high standards of cleanliness and we were able to give you a comfortable experience of SureStay Hotel by Best Western San Antonio Northeast Hotel. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"I love this hotel"

5
04/05/2018

I love the hotel it's clean & comfortable the employees are very nice and sweet . The pool area is very cozy. They're breakfast is Perfect they basically have everything where you don't have to leave hotel

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
wmartin112193, I'm glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded.We hope you come back for another pleasant stay soon!

"Business Trip"

5
27/04/2018

I was in San Antonio for a Business trip, and when I arrived at the hotel I was greeted with a friendly welcome as soon as I walked through the door by a young man who was dressed very professional. The check in process was quick and easy he was very knowledgeable and provide me with great dinner accommodations in the San Antonio area. I believe his name was Ray. Thank you Ray for making my business trip an exceptional one. I will recommend this property to my collages. Keep up the great work.

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
JesseBusinessTrip, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay of SureStay Hotel by Best Western San Antonio Northeast Hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your recommendation means a lot to us, and we thank you for taking the time to share it

"Raymond was the BEST"

5
27/04/2018

I enjoyed my stay @ SureStay Hotel.My morning was great as I walked out to the breakfast area.It was very busy but Raymond Handled it like a Champ.He made sure everything was fully stocked for the customers,with great customer service also letting us know if there was anything else we needed to just ask him.I will really recommend this place to my friends & family when they go to visit San Antonio.The rooms are modern and trendy very nice and clean.The Location is convenient to downtown and to the surrounding areas.Thanks Raymond for making our stay a great stay @ SureStay!

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
j1productionz, Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

"Great Stay at SureStay"

5
12/04/2018

Excellent customer service by all the front desk staff. I would recommend this property for anyone to stay at who is visiting the San Antonio area it is very close to downtown and to plenty other attractions

Nerissa M, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
RSanchez420, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

"Pleasant surprise"

5
25/02/2018

This hotel has apparently recently been remodeled, but I was pleasantly surprised! For the price, the property is very clean inside and out. The staff was friendly and my room was comfortable. I'd definitely stay again.

"HORRIBLE!!!!!!!!!"

1
22/02/2018

This place is horrible and so dirty! We had a family emergency and my brother in law was in the hospital next door. They over charged me and also charged me 250 dollars for a smoking fee. We did not smoke in these rooms. We were there from 4am to 8am just to shower and get 2 hours of sleep. These people are horrible and they knew our situation. I wish someone would close them down. Never ever stay here! I tried to contact someone about the over charge and the smoking charge no one ever returned my phone call. I had to dispute the charges with with my credit card company.

"Home Away from Home"

5
18/11/2017

Awesome little hotel. The rooms are always clean, the service is excellent and the prices to stay are pretty cheap. I'm a frequent flyer here since it's only about 10-15 from Ft Sam Houston. It's my home away from home when I don't feel like staying on base.

microtelsanantonio, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Dear Corina T, We can't thank you enough for your five star rating of our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

"Disgusting"

1
18/11/2017

If I could give this hotel less than one I would. The room was disgusting and we ended up buying an air mattress to use in the room. The room smelt just as bad as it looked. The bathroom was just as bad and had blood stains on the shower curtain.

microtelsanantonio, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and comfortable experience in the future.

"Take a fan and linens for sofabed, no computer"

3
23/09/2017

This is the first hotel I have been where you are charged to have a pillow and sheet for the sofa bed. The air conditioner is on second room and will not reach the first room where the sofa bed is. One room will be cold and the other warm. Everything else is ok but there is no elevator so request a downstairs room ahead of time if you have knee problems.

patkir1, General Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Hello Maria, Our policy is set to be fair for all guests that stay with us; that being said we are sorry to hear that your stay with us wasn't excellent. We appreciate the feedback and will bring it up during our next meeting to possibly change this aspect of policy for future guests. We always want what's best for all of our guests and will do everything we can to achieve that. We hope that you choose to stay with us the next time you are in town. All the best.

"Good if you only need a place to sleep"

3
07/09/2017

The rooms are spaces and clean. Most personal is nice and friendly. We had issues with breakfast, nothing gets refilled so if you not there right at 6:30 you might not getting anything.....

patkir1, General Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Thank you for choosing to stay with us and taking the time to write this review. We are glad to hear that you found our rooms to have a lot of space as well as clean and our staff to be nice and friendly. We appreciate the feedback on breakfast and will take this into consideration for the future. We hope to see you back soon! All the best.

"Pretty dang good"

3
23/08/2017

The appearance was about par for a 2-3 star motel, but the size of the room, the value, and the kindness of the staff made the stay very pleasant. I would recommend this motel to anyone looking for a comfortable place with a good value.

patkir1, General Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review
Hello Bryan! We are glad that you were pleasantly surprised by the size of the room, the value, and the kindness of the staff! We appreciate the recommendation and hope that we see you back soon!