The Best Western Hotel Salobreña is located at the top of a cliff with a beautiful view of the sea, town and beach. We are three kilometers away from the downtown area. In addition to the standard rooms, that are equipped with satellite television and a telephone with answering machine, we also offer Club Class rooms which have air-conditioning, two double beds or whirlpool bath and mini-bar. The Best Western Hotel Salobreña offers a variety of great common areas and amenities such as restaurant, coffee bar, swimming pool, gardens, free parking for guests and conference rooms, ideal for your business meeting or special occasion. Enjoy your stay at the Best Western Hotel Salobreña!
We received very good service. The rooms have recently been updated so very modern looking and with an en suite, but no bath,. We have used this hotel before. The balcony could do with updating as the wooden bars across were in poor condition. The hotel has two swimming pools and lovely gardens. There is a hotel bus to take you to the beach every hour as hotel is situated on a cliff. It has lovely views overlooking the village and castle particularly at night.,
The hotel is adequate for a short break.Decor required upgrade and the WiFi is shockingly poor. Staff very friendly Nd helpful. Free bus is a must as the walk to town is quite long and very steep coming home.
March 2017. : beautiful location for a lunch or just coffee. specatacularly stunning views. one of the best vistas along the Costa del Sol! found this little gem by accident. would definitely stay here, the views are mind boggling.
This is an old hotel that has recently been refurbished to a very good standard. Rooms are modern as are bathrooms. There is still room for improvement and a lick of paint here and there in certain areas wouldn't go amiss. The selling point of this hotel is the location. Stunning sea views. Also need to mention the great, attentive staff, superb terrace/pool area and good food. It could seem that it is isolated, it's not. There is a free shuttle bus to the town/beach.
Stayed out of main season so the hotel was fairly quiet for the first two days. Then a school class arrived with fairly well behaved kids which did not mix altogether with the Saga group. Delightful hotel with what looked like recently updated decor to the room we stayed in on the 5th floor with lovely sea views. A bit limited selection of food was hot when served which we after three other hotels with greater choice found very pleasing indeed and preferred. Some evening entertainment was provided and the "Hat Man's" performance was very good as some of us got up to dance. A bit outside the town but free hotel bus is available and the ordinary buses are fairly cheap to use as an alternative.
The hotel management turns the AC off during the night and the room gets 27C... I will never recommend this hotel... the front desk have to lie in order to keep you in the hotel. The first day they said that it was a problem and will fix next day. Next day they informed that the management orders to turn the AC off because is not hot enough... If I paid a room with AC it is my decision to use the AC or not...
My wife and I have just enjoyed a 4 night stay at this hotel as part of a tour and were pleasantly surprised as reviews have been inconsistent to put it mildly. The rooms are fine and a good size, the food is varied and very enjoyable and the staff are particularly helpful and enthusiastic. All the staff were excellent but I must make special mention of Max who is forever cheerful and brilliant in the restaurant and also the young lady who seemed to be ever-present at the bar and was equally friendly and helpful. Oops - I nearly forgot to mention the lovely views !!
This was our final hotel on our Saga tour and despite some negative comments we had previously seen, we personally loved this hotel. O.K. so some places might need a touch of paint but it is being refurbished and to be honest, we had no problems. We had a lovely clean, comfortable room, balcony with a superb sea view. The staff were so friendly and helpful and the food was plentiful and a good choice. The hotel is in a superb position looking down to the bay. The pool area has plenty of sunbeds and sun shades. We could not forget to comment on the entertainer with the various hats! We had a great time dancing to his music, we were lucky enough to have him play twice whilst we were there - great fun! We would definitely come back here at some time in the future - it might be down as a 3-star hotel but this hotel has much to offer. We loved it!
Hotel has amazing views over the bay, but that's about all going for it. Cleanliness was not good, restaurant debris from breakfast, still very much in evidence at dinner time, and following days!! Much of building looks derelict and electrical wiring should be condemned. 3 of our group went down with food poising during our 4 night stay!!
We stayed for four days with a saga group in May.This is a gem of a hotel with great staff who made us feel really special.While we were there they laid on a flamenco evening,a wine tasting,and various musicians. the food was top notch,mainly Spanish and European cuisine. The rooms were clean,smart,and modern.I have stayed in five star hotels that were not up to the standard of the Best Western!
we stayed here for 4 nights with a saga tour and were a little unsure what to expect having read some of the negative reports. The hotel is listed as three star and is currently undergoing refurbishment to some of the rooms but we were pleased with our room (331) which was clean, comfortable and had a wonderful sea view with balcony. All the staff were VERY friendly and obliging. When we arrived the hotel was busy with local families celebration confirmation parties but for two days there were only about thirty guests in the hotel. Despite that the food presented in the dining room for all meals was superb and better than many four or five star hotels. There was a wide range of good home made food at every meal with lots of choice for all tastes. Perhaps the most impressive feature of the hotel is its wonderful situation on a cliff overlooking the bay. It is a little remote but there is a path to the town that takes about forty minutes to walk and a free shuttle bus that runs for those who prefer not to walk. A taxi into Salobrena costs about 7 euros. We thoroughly enjoyed our stay here and would gladly return.
We got off to a bad start with a room which smelt of cigarette smoke. However, the room was changed without fuss and we grew to really like the hotel and the people running it. The buffet style meals were excellent and despite low numbers (April) there was plenty of choice. Fantastic views from the room and the pool area because of it's position high above the sea. Free shuttle us into Salobrena a few times a day. Room recently refurbished to a high standard.
The views are amazing from this hotel. Views from our balcony were fantastic. We stayed for a week last month and can't fault this hotel. It was clean; staff was friendly and efficient. Buffet meals varied from good to excellent according to how full the hotel was. It was quiet during the week but busier at weekends and a bigger buffet then. Would definitely return.
Room was lovely, clean, spacious, view from balcony fab. No kettle though. Food was buffet style so many choices and all lovely. Staff very helpful indeed. Location - unless you hire a car, pay for taxi's or want to just stay put this hotel is very out of the way with no public transport during our stay. However a Saga group came and we were able to access the free mini bus into Salobrena although unless you returned at 1 pm the next bus was 7 pm. Salobrena was very interesting and we took public bus to Granada from there no trouble.
We stayed for the whole of January again this year and we enjoy the location and the club rooms of this hotel with the amazing view from the south facing balcony and the Sand Martins wheeling up the face of the hotel as the sun rises. The people are friendly and nothing is too much trouble. The idiosyncrasies of the hotel add to its undeniable appeal. However the hotel needs to get its head around offering a full service in a period when there are few customers and the public areas need not so much a revamp as as rethink with winter proofing very much on the agenda. In summer this hotel will come alive but in winter it can sometimes be a dispiriting experience.
I've stayed here every year for about 2 weeks each stay. The rates are very reasonable, the rooms are clean and comfortable. I pay a little more to stay in the newer, updated rooms. The views from the balconies are stunning. Wi-fi is adequate, rooms are clean. The property has a lot of potential, however it's dated and needs improvements. Staff is courteous, however they could be friendlier. The restaurant offers a good variety for breakfast including eggs cooked to order, cereals, and fruit among other choices. Location is good, Nerja is close, and Granada is just a 35 min drive. You definitely need a car though.
The Best Western Salobrena has so much potential, however it isn't quite there. It seems they are upgrading and remodeling, but have a way to go. The rooms on the newer side were clean and nice, however the AC unit barely worked. The view out our veranda was picturesque and beautiful. We sat out evenings and enjoyed a glass of wine and tapas we had purchased in town. The breakfast was quite good, with something for everyone. The pool area was clean and relaxing. Mind that we were in off season (late September). The bar tenders were nice and hospitable, as well as the desk clerks and everyone we encountered. We rated it very good, as the price and location were superb, without those it was just good. With a little work it would be very good to excellent.
We visited this hotel in September as part of a group booking with some reservations after reading the reviews. We were very surprised that this hotel did not ask for our passports on arrival as we understand that under Spanish law all guests must be registered with the Guardia Civil. The room was very basic and old fashioned with some very scuffed wooden furniture but it was clean and we had a lovely view over the swimming pool. The beds themselves were not that comfortable although we were pleased to see that there were extra pillows provided if required - not always available in all hotels without having to ask. The evening buffet would have improved greatly if the food had been hot and not lukewarm. The breakfast buffet catered for all tastes and was adequate although the coffee machine only dispensed coffee that was bordering on cold. We were at the hotel on an 'all inclusive' basis which included drinks. Unfortunately, the general consensus of everyone in our party was that the wine was disgusting and only fit for cleaning drains. The staff in the restaurant were friendly although the same could not be said for the bar man who only seemed to be able to operate at one speed - very slow.
After reading some of the recent reviews on TripAdvisor we had prepared ourselves for the worst in anticipation of our visit to the Best Western, Salobrena and were quite pleasantly surprised. Our stay was during September and we can only think that things must have 'improved' significantly after the European school holiday break. The rooms were clean and and the hotel was quiet, unlike the experience of reviewers in July and August. The evening buffet meal was a bit disappointing but probably what you would expect from a budget hotel and the breakfast buffet was probably a bit better than many similar hotels. We stayed at the Best Western Salobrena as part of a group booking and our group was catered for well. Check in and check out were smooth and hassle-free. I was disappointed that there was a daily charge to use the room safe and also that there was not even one printed document in my room with any kind of information at all on it. Nothing to explain the functioning of the television, how to telephone reception or any other room, what to do in an emergency, points of interest in Salobrena etc.
We had a booking for Best Western Salobrena, for 26th August 2017. When we arrived we were given room 226, (see attached pictures), unfortunately I cannot attach a smell. It turned out this room had already been rejected by one of the place in the sun crew. Since then we have been moved to another hotel. We assumed the hotel would be in good repair and have a pleasant aroma.
This hotel doesn't deserve a single star. The beds are terrible, breakfast is basically inedible and you are not allowed to sleep because of the ridiculous entertainment played at tinnitus inducing volumes until midnight. If you have a pool facing room you or your children will not sleep. I would avoid this hotel at all costs.
The first room I was put in stunk so much of smoke I could barely walk 3 steps into it, so I went downstairs and without an issue they put me into the room next door to that. This next room had a huge area in the wall which was damp and moulding let alone that when you turned the AC on it just pupped out poo smelling air. So I told reception and they sent man to spray the air con unit in the bathroom which helped for maybe less than 30secs. The next morning I moved again. This time better, no walls with damp and no smelling AC, little did I know there would be loud screaming coming from the so called entertainment (otherwise known as a nightmare) that was coming from the pool side. This happened until midnight. Every night. Yes I am on a work trip so am in no mood to hear the entertainment but the rooms are horrible, from what I can hear every night the entertainment is crap and I wouldn't even dip a toe in the pool that looked green from kids piss and suncream. Its also miles away from anything so you need a car, of which I recommend so you can get away from the hotel as much as you can should you ever stay here.
A busy hotel with a lot of local families. Crowded around the pool and so much noise we had to escape to the beach. We got a room though facing sunset and got an excellent meal from the grill - so good it made our stay worth while.
We stayed at the hotel for a 4 night sunny break, 3 standard double rooms half board , all very different but suited us all, each had plenty of room and an amazing sea view as requested. The buffet food was regularly filled and hot, can't fault the service in the restaurant. We found the location a little limiting as the hotel was just off a major Coastal route, although we did trek down to the small beach next to the hotel, a pebble beach with clear water, and a but a tricky descent in flip-flops! The hotels courtesy bus was ok but went at something like 9.45,10.45 and a lunchtime, but only returned at 12pm,1 and 7pm, and so a little awkward if like us you don't all get going early and want to return in the afternoon. We found the reception very helpful with booking a taxi for us which cost 7euros one way for all 6 of us, as we could come and go when suited us. Salobreña beach was lovely, darkish sand, clean toilets, Pedalos, the usual sales people with bags, sunglasses, watches etc, but no trouble if you weren't interested. We went to, Aquatropic Waterpark which was great fun, after 3 it was a cheaper price and shut at 7pm, so loads of time to go on everything, food and drink all served, we'll worth a visit if it's your thing. All in we, as a family two adults and two daughters 17 and 19 with their boyfriends,had a great time. Salobreña is a very Spanish holiday town mainly for the spanish, so if you like the English bars, menus and for everyone to speak English then maybe not for you. Give it a try though we enjoyed it.
We went to spend one day. We arrived and our room was ready. The room is very spacious, with awesome views if you are located in the sea side. Shower with shampoo/gel, comb, cotton, ... Flat screen TV, a huge closet, quite and comfortable beds. The pool is at the deck so you can enjoy the amazing views. They serve cocktails. Breakfast costs 8.50 euros, and lunch or dinner costs 18 euros (drinks not included). Parking is free, and you can also bring your pet with you for only 7 euros/day. Receptionists were friendly and professional. Good spot to stay and enjoy the city
The hotel is situated on a hill facing the sea which makes for amazing sunset views. The rooms are a little dated, like most of the hotel itself. The staff was unfriendly and not interested in us at all. Upon arrival, the receptionist was on the phone for about five minutes, completely ignoring us. And once she was ready to assist us,she took another called and had a chat for another 4 minutes. We had ordered a package to be delivered prior to our arrival and had cleared it with the reservation department. When we asked for it, she simply told us nothing had arrived. We asked if she could check around and ask bet colleagues to which she said she did. We left the hotel the next day without the delivery yet our tracking number said it was delivered to the hotel. Two days later we got a mail informing us that they had found the box and it was ready to be picked up. We had to drive back 60km to get it. Waste of time. We will not return to this hotel.
The price of this hotel was what drew us to it. The views from the room is what made us love it. It's out of the town a bit which is what made it cheaper but the value for money was amazing. The rooms appear to all face the ocean and have balconies. The room was clean and well-stocked
May is a very quiet & nice period to visit Andalusia. This hotel has got all what you need & more at a very reasonnable price. Sea view is really great, swimming pool & gardens are good adds after (or before) spending the day visiting all nice cities & villages around. Sun is present all day long from morning to evening since hotel is oriented full South over the med. sea. Service is always nice, smiling & helpful. Great place to stay in with friends, family, children or couple... .
Recently stayed at this hotel, large rooms, great service. Don't be fooled by the google maps location and go round the bends. Jacuzzi is great for a relaxing time and the sea views are amazing. Nice amenities for children and adults to enjoy. There's pool a pool and sun loungers you can enjoy.
we went to this hotel sep 2016 with saga holidays they no longer use this hotel as they have a newer one near by,we normally go 4 star or more but did a last minuet all inclusive deal, both reps were fantastic and fault less knowledgeable and friendly, the two day trips included in the deal were great and we would use saga again, the hotel is a sad sight the sun beds and parasols are falling apart, there were no lights out side by the pool area so sitting out with a drink was a dangerous, the grounds were not swept or tidied so old drinks were still about the next day, we stayed in the old part of the hotel the room was basic but ok for what we paid, the balcony had cracks and was very tired looking, the new part of the hotel was much better, the out side pool area was let down by cracks and tired paint and non lights, a shame because the view was the best, you get the impression that in the fifties this hotel was a grand affair with the latest movie stars visiting, but it has been left to die, i was told they are putting a lot of money into it to bring it up to scratch and we did see people walking about taking notes and looking like that was the plan, the staff work very hard but their didn't seem to be enough of them, the food was 3 star but lots of it so we did not go hungry, the fruit looks rough but tastes amazing,the puds lack imagination, a lot of Spanish use the hotel and we found them noisy with their children, not great if you want to relax, kettle and cups in room so take tea/coffee,no evening entertainment, lots of nice scenic walks, the hotel as a courtesy bus to local places which was nice, it is good if you want a cheap break and we did have a nice time but would not return. thanks to hard working staff and saga reps hope the hotel regains its former glory
Spent four weeks here again. The Costa Tropical is the best place in mainland Europe for winter sun and this hotel with its stunning location is the best place to enjoy it from the balcony of one of the south facing newly renovated club rooms. The public areas particularly the patio doors which surround them need some money spent on them and it can be cold if the heating is not on. The breakfast is excellent with freshly squeezed fruit juice. The meal ingredients are of good quality but the kitchen has its off days. Be aware that this is a family owned hotel so don't expect the consistency of a chain. Things sometimes happen which shouldn't and sometimes things which should happen don't but the staff are always cheerfully willing to fix it. We like it. A car is really a necessity.
lovely room on 2nd floor, beautiful views of salobrena and almunejar, views out to sea.beautiful christmas cena, 4 courses, soup, fish ,meat and sweet, with white wine red wine and cava.ordinary meals, plenty of salads,main courses and puds.
Had a two week stay, in a superior room, fantastic views, good buffet breakfast, lunch and dinner helpful staff. Courtesy bus to salobrena daily saved a walk as hotel located on side of mountain. Would recommend.
The hotel is situated on the main access road into Salobrena high above and about three kilometres from the village which meant using taxis if we wished to go out to eat in the evening. Our room was in the older part of the building and was more than adequate with comfortable beds, excellent bathroom and a balcony looking out across the swimming pool towards the sea. The inclusive breakfast was outstanding. Service at the bar was a little slow at times. Staff were all friendly and were very helpful. We stopped for five nights and thoroughly enjoyed our stay.
this hotel was great. the staff were exceptional and so were the views. hotel was clean, food was good. beautiful drive to hotel. this hotel is great for couples and families. it has everything you need. a tv room,library room, even a game room for the kids. pool and hot tub great.
Reception staff very helpful, room adequate for me as I spend very little time in it. The bed was very comfortable & clean as was the bathroom but furniture was a little old & tired. I had a balcony plenty big enough for 2 with table & chairs and while I was there a new clothes dryer was put up as the original one although it still sort of worked was broken. The balcony view was lovely & got the afternoon & evening sun. Room 221 The food on my first week was amazing (as its only 3* my expectations weren't high) with plenty of selection for all tastes, every meal had a good choice of fresh fruit, meat, fish, veg, salad & deserts I've never seen at an all inclusive Spanish hotel. On my second week the food choice was not so good at all meals specially breakfast, it seemed to cater more for European style but still we didn't go hungry. If you're looking for entertainment & nightlife this hotel is not for you, it suited me as I'm happy to sit outside with a drink in the warm evening air & have light conversation with interesting people. A taxi into town in the evening €8 took us to the beach bars where it was more lively & drinks very cheap. Free curtesy bus every day into town if you need to go out. The pool was great, large enough to get a good swim, a little cool on entering but was lovely once you took the plunge. Plenty of sun beds available although like the room furniture some were well used & a little broken. Overall I enjoyed staying here & would recommend it if you're just looking for a bit of R&R and a quiet time.
Stayed room only for a week, room was purely functional and adequate for our purposes. Bathroom was fine, clean and fairly modern but other aspects of the room could certainly do with a spruce up. The balcony view was obscured by overgrown trees, would otherwise have had quite an attractive sea view. All meals on offer were buffet style and exclusively geared towards the all inclusive residents on a 'chips with everything' basis. No alternative menus or options for other guests required to pay separately for meals. The kitchen seemed to be an almost 24 hour operation with the noise of plates/cutlery being cleaned/stored being heard from our room from early morning until late at night. Staff were generally friendly, many spoke very limited English though which is surprising given the level of Brits the place seems to attract. A lovely area/region overall but a car is a must as there are practically no amenities in close proximity to the hotel. Would visit the area again but very doubtful I'd return to this hotel.
this place could do with a good going over by a maintenance team, but was perfectly adequate. the food was unimpressive but typical hotel andalucian fayre and as it was included in the price we paid it was perfectly ok. great views.Nice pool area , but was quickly overrun and taken over almost completely by a very loud kids club. Great and well priced massage by Irina- thanks, and the desk staff very helpful when i left something behind.
This was a very affordable hotel along the coast between Malaga and directly south about 2 hrs from Granada. Most of the coast in this area is overbuilt and not that attractive to me. This was on the highway, on a cliff away from all of that and very conveniently located. It is a very busy place. It looked like families must come and stay awhile. The pool is big and very nice. Lots of activites on the schedule but everything was quiet after 9 or 10pm. Sunset was beautiful from the deck. Also a nice view of the castle. We also had a nice view from our balcony. The breakfast buffet was very affordable and had so much selection you couldn't try everything.
The best thing about this hotel is the magnificent view of the sea. Unfortunately, apart from that it doesn't have much going for it. The hotel is rather isolated as it is a few miles from the town. The hotel does not have any sort of a shop inside and as far as I know there is no shop or restaurant within several miles. The pool area was full of children and very noisy. The noise was made worse by the hotel playing very loud music which can be heard throughout the premises. I had a Club Room with sea view, which was just about acceptable but nothing special. The TV and WiFi were good. The shower had a tendency to flood all over the bathroom floor. The restaurant was awful. They serve the buffet on one large table, which results in one big rush when everyone arrives - the restaurant only opens at 8:30 pm. The restaurant was noisy and full of children. The food was uninspiring - lots of meat dishes - few fish dishes. I won't be going back to this hotel, that's for sure.
Room is simple but clean. View is really great on every side. Pool is small but deep in the middle- as long it's not crowded, it's nice. Fast free wifi Front desk speaks good English- that's very rare in Spain. The location is a little remote from Salobrena. You def need a car to reach the hotel.
Situation Brilliant Cleanliness OK Needs money spent on facilities then it could be 5 Star , Food Basic, Staff some brilliant , some not so, Room Good, Free trips to Salobrena, Almunaca and other places very good
I did not read the reviews on this site before booking and it was just as well as our experience was very different from many of the previous negative comments. We were in a 3rd floor room which did not have a balcony but did have a view over the pool and Salobrena castle. The hotel has great views along the coast in both directions. Our room had been refurbished recently and was in excellent condition. A comfortable, firm bed, TV (a lot of channels but few in English), fridge, safe (payment needed) and good free wifi. There was no bath but the bathroom had been fitted out as a wet room – much larger and more impressive than a simple shower. There was a modern basin and toilet and good lighting. However there was only a smoked glass wall between the bedroom and the shower room which was slightly off-putting. Even married couples do not necessarily wish to see their partner sitting on the loo! We have experienced a similar set up on a cruise ship but there was a curtain to pull across - it would have been a good idea here. We only stayed one night and the evening meal and breakfast was included in the price. Both were buffet self-service and the food was excellent with a good choice of dishes. There were many nationalities staying and the food reflected that. We felt it offered good value. Staff were helpful and friendly. We would be happy to return if staying in the area again.
The hotel is perfectly positioned on this lovely coastline with the most amazing panoramic views. The pool area is well laid out and the tables for sitting with a drink positioned under canopies of green cooling vegetation. The main areas: reception and restaurant give the appearance of modern and upbeat however, the rooms particularly have a very 'tired' and in need of a bit of a facelift appearance.
A lot of through traffic at this Hotel. Amazing views from the main Terrace. Hotel hosts a lot of weddings, communions (6 at the time of our stay) and has a large conference centre. Most visitors appear to stay a few nights and return home or move on to another destination, especially if touring the area. Set up high so can be very windy on the terraces. We had upgraded our room but it still took 3 days to get the "plunger plug" in the sink fixed; must say our beds were very comfortable indeed. Also, unbeknown to us when booking, full scale refurbishment on the floors and rooms below ours went on for 10 hours during most days which included drilling and a machine splitting laminate to lay new flooring as well as painting and other decoration works. During our first few days an influx of nearly 200 Spanish people from various areas arrived and the restaurant did their very best to cope with this as well as their guests staying on a longer term. Other visitors were from Denmark, Holland, France as well as the British. Quite a noisy hotel and no comfortable relaxing areas in which to read or play cards. One important aspect I must mention is the staff and they were absolutely amazing. Nothing was too much trouble for them and they did their very very best to look after the guests, and still kept smiling !! If visiting, please to try and speak a few Spanish words even just to say hello (Hola) or thank you (Muchas gracias).... it will be most appreciated.
Off the beaten track. Definitely need transport to get around. Hotel comfortable Fantastic views of the bay Facilities a little tired Great value but no more than a couple of nights required for local sights.
Super nice hotel with beautiful sea view!! Room 316 had the best! Buffet dinner has a nice quality. It closes at 10. There is flamengo animation. Beds are a bit hard but okay. Free wifi in hotel is the best! Tv in room and swimming-pool with sea view. Very friendly staff.
Don't expect too much and you won't be disappointed. The hotel is situated in a peaceful location, with amazing views over the sea and surrounding countryside. It is quite remote but there are courtesy buses each day from the hotel to various nearby towns. There are also some good walks around the hotel but it is not possible to walk down to the beach below the hotel. The bus stop on the main road is no longer in use, so if you want to travel on local buses you have to go into Salobrena on the courtesy bus and start and finish your journey there. The dining room and pool area have wonderful views over the sea. My room was quite badly furnished and lacked a comfortable chair or seating area. It had two three-quarter beds, which were comfortable. I had two broken tiles in the bathroom and some of the electrical sockets did not work. The balcony railing appeared to be dangerous as the wood was rotten, so I did not lean against it. Fruit and water and a hospitality tray with kettle, as stated in the Saga brochure, were not in the room when I arrived and I had to request them. The room was cleaned daily. Heating is on in the bedrooms only at certain times. The public areas are draughty in the colder months and are quite dark.The food is repetitive and average. There are not enough staff to cover both the dining room and the bar at the same time. The bar consists of several tables set against the wall in the corridor leading down to the dining room. Staff are, however, helpful and friendly. The hotel needs to be refurbished, sorted out and definitely better managed. There appears to be a lack of overall management of the hotel and a definite lack of communication between departments and the holiday companies that use it.
The only thing who was really nice is the view on seaside ! Room is ok and enough space but need to be cleaner,the bathroom is shower and not enough space under shower! The breakfast was really good and the dinner is good! Is 3*** we can't ask more !
We stayed for a month. The location is stunning but the hotel itself is showing its age. We found the food satisfactory if somewhat repetitive. The staff were pleasant but spread rather thin. Price is however a factor. If you want five star levels of service and accommodation you have to be prepared to pay accordingly I
The service was fair to middling with the Saga representatives making up for the hotel staff's lack of understanding of the different levels of full board, half board etc. The food was adequate but the hotel itself - for a Best Western - was in urgent need of refurbishment, indeed it may well have been closed down if it were in the UK if the appearance of the balcony railings is anything to go by. One nudge and the rust that held it together would give and you'd need a parachute or a fireman's blanket sharpish.
Meeting there for coffee and some talks regularly. The bar has lots of space, there is a large area by reception with comfortable seating where you can have private conversations and business discussions, and a very large meeting room downstairs.
Stayed Jan 23-Jan 25 Best Western Rewards Diamond The good: The view is spectacular. It sits right on the headland south of Salobrena town and has views going far north and all the way down to Almunecar. The sunrise and the sunset can both be seen with uninterrupted views. The room had a balcony so was able to sit out there in the evening and watch the sun go down. TV had a great choice of channels in all the languages. The pool is great but unfortunately was too cold to swim in at this time of year and the wi-fi, believe it or not, was particularly fast. The not so good: The place is old, the rooms are shabby, the breakfast is awful, the staff aren't very nice. Was there with about 20-30 English retirees all over 75yo. It reminded me of one of those retirement homes. The bed was as hard as a rock and had really old sheets, so thin they have been used so many years. Time to get some new sheets guys! And a blanket that was an old brown one with flowers all over it, you know the type, like Nanna used to have. The bathroom was a 1920's style with very low pressure water. Really low. Did I say low? And minimal toiletries. They are clearly scrimping on everything at this hotel. No kettle in the room. No bloody kettle! C'mon guys, surely the guests can have a kettle LOL. I'll tell you what, you provide the kettle and I will provide my own coffee, tea and milk. And a fridge would be helpful too. Because if you want dinner, you will wait until 7.30pm before the lazy things open up and there is a stern warning on the door, "First in, first served - No reservations" And in the morning, how does an 8am start sound? That's it, breakfast opens at 8am. So god forbid you get hungry outside the times the lazy things are prepared to work. The breakfast was a mess. Most of the food looked like slop and they had the wait-staff taking turns at cooking the eggs. Terrible. Summary: What a shame this place has been allowed to run down the way it has by poor management. They need to have a good think about themselves. The location is incredible and I am sure in its heyday it was a gem. ( I actually overheard one woman mentioned she stayed there 45 years ago ) and I would suggest there hasn't been any renovation since then. Maybe the pool. And they have added wi-fi. Wow. Would I stay again: Weirdly, yes I would, but only for the location. It's a stunner. But I'll bring my own kettle, my own bed linen and my own fridge. Would I recommend: More than likely not.
We had spent over a week driving around Spain - Salamanca, Avila, Cordoba, Granada etc and were after somewhere to relax with a sea view after a hectic road trip. If you have a car it's excellent - just off the coast road so easy to access. Perched on a promenent headland the Hotels is wonderfully situated - views to bays to the East and West. The actual infrastructure is a bit 70s - but not awfully so. Room was clean and cosy - we were VERY lucky - had a room right at the end of a corridor on the top floor with a balcony which permitted a view both East and West - absolutley perfect spot to sit on our balcony and watch the sea and the sunset. Admittedly if you don't have a car I would imagine that getting anywhere may be difficult - but they put on a free shuttle to town apparently. The clientelle was predominently British and mainly 60 plus in age so it had an odd ambience, but quite a homley one. It's not a party place for teenagers by any means. There are loads of areas to sit and chill, free tea and coffee 24 hrs a day.... nice. Not sure why so many Spanish Hotels charge for car parking - this one didnt and this is one of the reasons we stayed here. Lots of free car parking spaces. After a week of standard Spanish continental breakfasts a buffet offering cooked food was glorious. We got this place fairly cheap as it was January and it was exactly what we wanted for an overnight stopover and chill - great sea views, relaxing, easy access, free car parking, breakfast, friendly staff and excellent free wifi - loved it. We have marked as we find and it is a 5 (Don't give that many 5s and we have reviewed a lot of hotels !)
The food at this hotel was well below par,most of the time you couldn't decided what the food was,it was badly presented,the puddings were awful they were mostly sponge square,what you would expect to serve children,afternoon tea was a joke it was tea out the machine,luke warm,and small rolls with chocolate running through them in cellophane ,if I hadn't of liked salads I wouldn't of eaten anything and if that was bland,On top of that I was covered in bed bites all over my face ,hands ,and body,and two weeks on I am still suffering with the itching,it's a definite no no for me!!!!
This hotel was the one chosen by the tour company for a particular themed holiday so it came with the deal rather than was our choice. The hotel is situated a good walk from Salobrena so is, in effect, cut off from local amenities. A courtesy bus runs in the morning and back after lunch. A couple of hours and you have explored Salobrena. The staff were all polite and helpful but seemed to be run off their feet. This theme carried on to the cleanliness of the room and hotel where I am sure that the room maids have insufficient time allowed for each room. This also showed in the poor attention to detail; there was a kettle in the room but no tea or coffee. When the tea and coffee was put in the room there were no cups. The air conditioning in the room did not work. This was because it is turned off in the winter. The food in the restaurant was canteen/buffet style. It was ok. Not up to a particularly high standard nor particularly hot. Typical for a package holiday when lots of people chose to eat at the same time. We had a wedding on over the weekend and it was vital that you did not clash with the times that they decided to eat! The pool area was regularly cleaned and tidy. Don't expect to rely on the WiFi, it's so slow that a speed test would not run and pages would time out. Dial up would be an improvement. This was irrespective of the phone or iPad being used. Use this hotel if you don't mind being stuck in one place with only one place to eat and drink. If you enjoy trying the local food for your evening meal then this is not the hotel for you, find somewhere else.
The hotel is comfortable although a little tired in some areas, but the stunning views from its cliff top location more than makes up for this, because of its position you feel a bit isolated as there is nowhere to walk although there is a daily free courtesy bus that takes you to Salobrena and other resorts nearby. Our room was fine with a large balcony with breathtaking views across the bay where the mountains meet the sea. There is a fair sized pool with no shortage of sun beds. The food was average with a variety to suit all tastes. There is a definite shortage of staff which sometimes means waiting awhile at the bar and sometimes in the restaurant for food to be replenished. The hotel is situated on The Costa Tropical with it's stunning scenery. I recommend a car to get out and about in the Sierra Nevada. If you are looking for lively nightlife then this hotel is not for you.
We decided to take my parents away for a mid-week break that did'nt involve too much of a journey. We settled on The Best Western. We found the staff to be friendly and professional .The buffet has a reasonable selection with something for most tastes, although,as in most hotels the food could do with being a bit warmer ,but there is a microwave so you can give the food a quick flash .As with other reviews our room was a bit tired, and would benefit from an upgrade,although this seems to have already started as the bathroom looked pretty new. .We had rooms with a seaview,which went a long way to make up for any shortcomings. A car is necessary ,although I believe there is a shuttle bus into Salobreña .There is ample free on site parking,so all in all a good stay. My one big moan is,as usual, the minimal number of English TV channels available ,especially considering the majority of guests were British.
We had a weekend here and did not like it. The room smelled and switching airco on distributed sewage smell without cooling. Breakfast was unhealthy, low quality and the coffee was awful. We went elswhere the next day to have a decent coffee and breakfast. The hotel is a massive building that looks like a leftover from the 70s. Best part was a lovely staffmember at the bar on our arrival day late at night who made a chees/ham toastie for our little daughter although the kitchen was already closed. The pool was nice with salty water but poorly cleaned with lots of dirt sediment (sand, stones, gras). I would not come back. I would not recommend.
Although we knew the hotel was situated above the town, it was not made clear just how inaccessible it was. The hotel staff were very helpful and cheerful and the hotel clean but the exterior was a little sad, in need of a facelift. The food was very plentiful with lots of healthy salad a but the hot dishes were a bit samey every day. We were also a little disappointed that although promised a balcony and sea view our view was completely blocked out by ab enormous rubber tree in front of the balcony.
We were in Best Western Salobrena in the last week of April 2015. The rooms are clean and well kept. The view from the sea view rooms in the south side of the hotel are excellent. There's always enough parking places available. The restaurant staff don't speak good English; so learning some basic Spanish phrases would be helpful.
I asked when I rang whether there were any parties or local fiestas as I wanted a restful break in a decent hotel with good food. I was assured that it would fit my needs for a pleasant peaceful break. Well, after driving around Salobreña for about an hour following the only road sign for the hotel I ended up in tiny lanes by the castle!! I wasn´t told by the staff that it was 3.5km out of town on a main road which has no lighting.I asked a local council employee and he told me how to find the place.On arrival the man on reception was on his mobile and totally blanked me out.I was given my room in the East Wing which was basic and very 1980s with a chipped and mildewed bathroom and loads of flies.I asked for a room change and was told they were full. The corridors have sensor controlled lighting which is very poor when it comes on and dangerous as you cannot see a thing in a corridor without windows at night.The Restaurant needs a refurb.Flies on food and birds flying around, landing on the food as the doors and windows kept being opened even when we asked for them to be closed as the fly population was really annoying when trying to eat. The food is cold and mediocre but the waiters are absolutely fantastic especially the very tall young man and the one who looks a bit like Manuel from Fawlty Towers,very attentive and friendly but running all the time to cope with the workload.One night I turned back my bed and found silverfish in it, also human hair,the rooms may be swept in the centre of the floor but seem never to have the furniture or under the beds cleaned, piles of nail clippings and hair under my bed.I spoke to reception and was told that the cleaners are very busy and only have a short time to brush a room also that it is normal for flies and insects to be a room in Spain-you get used to it!I live in Spain, in a tourist resort and we would never tolerate or get away with this attitude.On the Saturday the hotel had a wedding and 2 first communion parties booked.Approx 100 locals with bouncy castles,pool games, massive noise and uncontrolled kids running wild until around 7,30am.It was HORRENDOUS.When I went to reception the receptionist said he had asked the kids to stop running around the corridors playing knock and run but there was nothing else he could do as their families had paid a lot of money to enjoy themselves!I would not go there again and would not recommend it - a shame really as it just needs a lot of love and attention from Managers/Owners who give a damn.DO NOT ATTEMPT TO GO DOWN "THE PLEASANT TRACK TO THE BEACH" , it is a very unsafe cliff edge track which goes through private property and an abandoned building which has rats running around it. Stay in Salobreña itself, it is beautiful and very clean with a fantastic promenade and friendly people who actually want you to enjoy your holiday
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